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Quantum Benchmark User's Guide
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1. text You will then s a series of dots on the screen as the image is sent to the drive over the SCSI bus The program will then warn you not to power off the drive as the flash process begins The servo is flashed first during which you will see the Write Protect left and In Use center LEDs on the front panel flashing simultaneously The program will be displaying dots while this is happening After approximately 60 seconds the LEDs will stop flashing and you will hear the servo reset indicated by a buzz sound from the drive and the In Use center LED will blink Next the controller area of the firmware will be flashed No LEDs will blink during this time but the program will still be displaying dots This will take another 15 to 20 seconds After completion the program will display a message stating that the flash process was successful and asking you to power cycle the drive If there was an error after the flash programming started the program will display a message to that effect If any system problems occur during the flash process let the driv complete what it is doing as the drive likely has already received the data it needs to complete the update Allow the drive to sit for approximately 10 minutes to insure adequate time for it to complete its update Do not power cycle the drive or system before the update is complete After the upgrade process has successfully com
2. Instructions for using your Benchmark Firmware Upgrade Utility This page assumes that you have downloaded the appropriate firmware upgrade utility as well as the firmware image file from http www 4benchmark com support drivers cfm CAUTION Benchmark recommends performing firmware upgrades during system downtime as it may be necessary to power down the server during this process Note For NT users For best results when using the firmware upgrade tools on an NT system make sure that there are no other services started that affect the tape drive These would most likely be backup software application services Go to start gt settings gt control panel gt services Highlight any related servic and select stop If the service s status in the start up column is automatic the service will automatically restart the next time the system is rebooted If the service s status in the start up column is manual you will have to manually restart the service if required after firmware upgrade is complete Using the Flash Upgrade Tools To flash the code into a tape drive you will need a working drive or autoloader that is attached to a system running Windows 2000 NT 4 0 98 95 or Linux with a correctly configured functioning Single Ended SE or Low Voltage Differential LVD SCSI bus There should be no media in the drive Run the following command depending on the upgrade program you choo
3. and LUN number respectively To determine your Bus ID LUN numbers run the command Flash ASPI alone with out the subsequent arguments This will provide a list of attached devices with their respectiv Bus ID LUN numbers To confirm your Bus ID LUN numbers in Windows NT go to start gt settings gt control panel gt tape devices Highlight the tape device and select properties The Bus number SCSI ID and LUN number will be displayed on the Settings tab To confirm your Bus ID LUN numbers in Windows 2000 right click My Computer select Management gt Device Manager Click the next to Tape Drives Right click the tape drive and select Properties The Bus ID LUN numbers will be displayed on the General tab DLT cup If using DLT cup on a Linux system with the SCSI generic device driver sg configured either as a module or compiled into the kernel Run the command Dlt_cup dev sg filename image Where filename is the selected firmware upgrade image and where is the letter A through H assigned to the tape drive If there is only one tape device attached this letter will usually be A however devices that were attached in the past may utilize A Run the command cat proc scsi scsi to determine the letters assigned to your devices The upgrade process The flash process will take about two minutes First you will see the SCSI identification
4. pleted power cycle the drive or autoloader Your device is now ready for use with the new code Note that it may be necessary to restart your system for it to recognize the tape devic after power cycling If you have any questions about this process Contact Technical Support for assistance Back to Top
5. se Flash NT If using Flash NT on a Windows NT or Windows 2000 based system with a compatible NT tape device driver loaded From a System DOS prompt within the directory where both the firmware upgrade utility Flash NT and the new firmware image file reside type the command flash nt tape filename imag Where filename is the selected firmware upgrade image file and where is the number assigned to the tape drive by NT If there is only one tape devic attached this number will usually be O To confirm the drive number in Windows NT go to start gt settings gt control panel gt tape devices Highlight the tape device and select properties The driv number TapeX will be displayed on the General tab To confirm the drive number in Windows 2000 right click My Computer select Management gt Storage gt Removable Storage gt Physical Locations Right click the Tape Drive then select Properties The drive number TapeX will be displayed on the Device Info tab Flash ASPI If using Flash ASPI on a Windows 2000 NT 98 or 95 system with compatible ASPI drivers loaded From a System DOS prompt within the directory where both the firmware upgrade utility Flash ASPI and the new firmware image file reside type the command Flash ASPI x y z filename image Where filename is the selected firmware upgrade image file and where x y z are the Bus number SCSI ID
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