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Q-See QC3016 Technical Manual

1. in the upper right 4 Click on Scan QR code to scan the code in this window 5 Enter your User name and password 6 Return to the Main menu and then select Live Preview to view your cameras PICTURE 5 5 2 CONNECTING USING A COMPUTER 1 Go to www Q SeeQCView com using Internet Explorer PC or Safari Mac 2 Log into your account or create a new one 3 Click on to add your DVR 4 Enter the Serial Number shown in the QR Code window 5 Enter your user name and password 68 Appendix This section contains additional instructions for specific tasks and troubleshooting Subjects in this chapter Connecting Alarms and External Sensors Replacing or adding a Hard Drive Troubleshooting Tips Q See Warranty and Help A 1 CONNECTING ALARMS Setting up alarm notifications is covered in Section 4 2 in this manual This section covers how to connect alarms to your DVR If your DVR features connections for external alarms both input and output then it can notify local users or send notification to a monitoring service when an event is detected At the same time the system can accept signals from motion detectors smoke detectors or other alarms and begin recording based on that input and your settings You will need to have the manual for your alarm s handy to ensure the proper settings within the DVR ALARM IN ALARM INPUT When attaching alarms the following criteria must be met
2. LEFT CLICK Selecting an item Opening a menu Checking a box or motion detection status Selecting letters numbers or symbols on the virtual keyboard DOUBLE CLICK Selecting an event for playback Selecting a screen to zoom into from multi screen mode RIGHT CLICK Exits any window Exits any menu or reopens previous menu Opens Pop Up Shortcut Menu right The options shown especially multi channel viewing options will vary by model MOUSE WHEEL Page up or page down Switch items in check box Increase or decrease numerical value in numerical input box CLICK AND DRAG Select motion detection zone Select privacy mask zone VIRTUAL KEYBOARD a a Gan aan mae View 1 View 4 View amp View 9 H View 16 PTZ Color Setting Tour Search Override PICTURE 2 2 1 Whenever a menu field requires text such as a password new user name or other setting clicking on that field will bring up the virtual keyboard It operates as regular keyboard using the point and click function of the mouse to select individual characters Clicking the shift key allows access to the upper case characters PICTURE 2 2 2 Spaces are entered using the L__ symbol and characters are deleted with the lt key Clicking Enter or clicking outside of the keyboard will close it 13 2 3 REMOTE CONTROL The buttons on the Remote Control operate in the same manner as on a conventional video p
3. 1 The alarm input must be grounded 2 A grounding signal is required for the alarm input 3 When connecting the DVR to another device including another DVR through the alarm input a relay should be used to separate them e Normal open or Normal close type ALARM OUTPUT PICTURE A 1 1 Parameter Grounding Alarm Alarm Input 1 2 8 becomes valid in low voltage 1 NO C Two NO activation outputs 2 NO C 70 The alarm output port should not be directly connected to a higher power load greater than 1A to avoid high current which may damage the relay Use the co contactor to establish the connection between the alarm output port and the load e 2 way relay alarm output NO contact Provides external power to external alarm device e To avoid overloading please read the following relay parameters sheet carefully e RS485 A B cable is for the A B cable of the PTZ camera Relay Specification Matera ofthe contact Ses Insulation Between contacts with same polarity 1OOOVAC 1minute Between contacts with different 1000VAC 1 minute polarity 40 C 70 C 40 F to 158 F 71 A 2 HARD DRIVE INSTALLATION REMOVAL e Your DVR uses one or more standard computer A V rated SATA Serial Advanced Technology Attachment hard disk drive and will support up to a 4TB terabytes drive e These drives are the current industry standard and may be purchased wherever computer parts are sold It is strongly advi
4. 31 3 3 BACKUP This DVR supports backing up files from the hard drive to both an external USB storage device as well as over a network Network downloads are covered in the Remote Monitoring Guide MAIN MENU E fi SEARCH BACKUP SHUT DOW The Backup menu is located in the Functions section of the Main menu Fecal chy The Backup window will display any connected devices along with available space and status If you have a device connected to the USB port on the front of the DVR and it does not appear press the Browse button If it still does not appear then use a different USB device PICTURE 3 3 2 Ld N NOTE External USB hard drives used for backing up data will need to be in the FAT32 format Most new drives will need to be reformatted before use with this DVR Formatting instructions are provided at the end of this chapter ACK Once an external USB device is detected pressing the Backup button will open a new window allowing you to select which files to back up You ite OG can select by channel start and end times as well San as which type of event regular recording alarm motion detection or all of them TSA Le A 7 MEy LT Co TI Free Tous Only files with a check mark in front of them will be backed up You can deselect whichever files you choose or select them all by selecting the box at the top of the list oo PICTURE 3 3 If you need to clear space on your external drive you
5. From 1 to 5 with 5 being the best quality Frequency The number of snapshots up to 6 taken each time e Snapshots can be searched for in the Video Search window 39 Naming your cameras to something more descriptive may help you or other users quickly identify the area in view IMAGE CAM SETTINGS CAM NAME REC SCHEDULE REC STATUS PTZ Channel 1 Channel 3 Channel 5 Channel 7 Channel 9 Channel 11 Channel 13 Channel 15 1 J ou CN Ta Channel 3 Channel 5 Channel 7 Channel 9 Channel 11 j Channel 13 J Channel 15 i Channel 2 Channel 4 Channel 6 Channel amp Channel 10 Channel 12 Channel 14 Channel 16 Channel 2 5 Channel 4 Channel 6 Channel Channel 10 Channel 12 Channel 14 J Channel 16 Cancel Apply PICTURE 4 1 6 CHANN TYPE The default method for connecting cameras to your DVR is to use coaxial camera cables Users can also take advantage of a building s pre installed CAT5 network cables to connect to their cameras e f CAT5 cables are used then UTP must be selected for that channel e Video baluns must be used on both ends of the cable e This is not the same thing as using a network camera IP cameras cannot be connected to this DVR and the line cannot also be in use with a network IMAGE CAM SETTINGS CAM NAME CHANNEL TYPE REC SCHEDULE REC STATUS PTZ ee DE DE De JE JES oo Detault PICTURE 4
6. Adding a New User e There are two types of accounts Admin and User e Admin accounts can control 15 different functions while User accounts can access up to 5 1 Click on the Add User button to open the Add User window 2 Enter the user name and password Add a memo with details if desired Reusable More than one user can log in using this account 3 Select the type of account Admin or User 4 Authorize the user for specific functions including what channels they can play back and monitor 5 Click Save before exiting e Delete a user by clicking on the red X Edit an account by clicking on the yellow pencil Modify Group Adjusts authority for all users in the Admin or User group PICTURE 4 5 8 97 AUTO MAINTENANCE Just like your computer the DVR can benefit from being restarted This allows it to clear the memory and other temporary files that may slow it down None of your settings will be deleted a msn SETTING _ m ans RS ari AN r RA ER V A T ZNIE T WO lt GENERAL DISPLAY Auto Reboot SR CTE IMP ER lt P Auto Delete Old Files DEFAULT UPGRADE Never hs Cancel PICTURE 4 5 9 Auto Reboot e Select the frequency daily or weekly that you want the system to reboot e Select the time you want the reboot to occur e The reboot process will take a few minutes Si YS NOTE You should set the reboot to take place on a date and time when it won t interrupt reco
7. Hours Navigation Bar 7 Startup Wizard Mouse Sensitivit Stow 7 Past Default Save Cancel Apply PICTURE 3 4 3 35 SETTINGS Most users will make occasional changes to their system using the Settings area of the menu as they become more familiar with their system and how to optimize it to best suit their needs Subjects in this chapter Configuring camera video Setting up a recording schedule Setting up a PTZ camera Setting up motion detection Other alarms Other network connection options Setting up email notifications Managing hard drives General on screen settings Creating and managing user accounts CHAPTER 4 38 40 42 43 45 47 49 51 53 56 4 1 CAMERA Use the Camera menu to add cameras adjust their video settings set recording schedules and control Pan Tilt Zoom PTZ cameras These options are found in submenus and tabs IMAGE Use this submenu to adjust the video image for each camera SETTING IMAGE CAM SETTINGS CAM NAME REC SCHEDULE Saturation REC STATUS Brightness PTZ Contrast Channel Sharpness mn PICTURE 4 1 1 e Select the channel you wish to modify in Channel Mirror Image will be backwards Saturation Brightness Contrast Sharpness sliders manually adjust video image Flip Image will be upside down Light Lightens picture Stop disables this feature Scene Mode Preset color settings for
8. 01 20 11 53 24 Channel 4 User logged out 14 2014 01 20 11 53 44 Channel 4 User logged in 15 2014 01 20 12 03 17 Synchronize System Time 16 2014 01 20 12 10 16 Shutdown 14 01 20 12 09 24 17 2014 01 20 12 10 16 Reboot with Flag 0x00 18 2014 01 20 12 10 16 HDD Totals lt 1 gt Current Workin 19 2014 01 20 12 10 36 Channel 4 User logged in 20 2014 01 20 13 03 56 User logged in lt admin gt PgUp PgDn 1 1 Current Page Total Page GoTo 1 Page s Backup Clear Ww PICTURE 5 4 1 e You can search for events by selecting a start and end time for the period to be searched e The search can be refined by selecting the typ of event you are searching for motion alarm etc e Clicking the icons under detail will show more information about the particular event if available e You can save your search results to a USB drive It will be a txt Text file saved in a folder named Log with the date and time it was recorded as part of the name 67 5 5 SCAN N VIEW You used the Scan N View feature to connect your DVR to the Internet your mobile devices and your network You can easily connect with more phones tablets and computers through the QR Code window PICTURE 5 5 1 CONNECTING WITH MOBILE DEVICES You can easily add additional phones or tablets 1 Download the QCView phone or QCViewHD tablet app from Google Play or the iTunes AppStore 2 Launch the app 3 Click on the
9. 1 7 40 Your DVR comes from the factory set up to record whenever motion is detected If you need to modify this schedule this is where to do it SETTING Ta CAMI IMAGE Record Snapshot CAM SETTINGS Channel 1 gt PreRecord 4 S Redundancy CAM NAME s REC SCHEDULE Regular fn OAlarm MD amp Alarm REC STATUS 0 2 4 6 8 EN ERA 14 2 10 ee lS go ae PTZ eer ON PICTURE 4 1 8 Cl th lected t f y ie Eraser ie Ho Settings For precision scheduling Moti DVR will d wh tion i Regular DVR will record constantly Lu ee WEE CORE WAERM PONOR AS Detection detected DVR records when alarm triggers Motion Alarm or motion will cause Al iia DVRs with alarm inputs only amp Alarm DVR to record 41 Setting a Recording Schedule There are two ways to set up your schedule either sheduling blocks of time using the timeline or by setting precise start and stop times in the Period window Pre Record The DVR can record the scene up to 30 seconds before motion is detected Redundancy If you have multiple hard drives you can save the recording to both drives Multi Day Schedule Click on the boxes to the left of the day names to link them and set the same schedule for all of those days Linked days will be indicated by a chain icon Motion Alarm Motion amp Alarm If you schedule MD amp Alarm any previous overlapping schedules of either Motion Detection or Alarm will be erased a
10. DVR s address is manually entered rather umoa ON Gui than automatically assigned by the router ANTA Deena ime PICTURE 4 2 9 47 4 3 NETWORK The network settings control how the DVR communicates with your local network and the Internet For most users following the instructions in the Setup Wizard will establish a reliable connection for remotely monitoring your system The Remote Monitoring Setup poster provides instructions for more complex network connections This section will cover the most important settings found in this window Full in depth instructions on connecting your system and troubleshooting most connectivity issues can be found in the Remote Monitoring Guide available from www Q See com support Se wa CAMERA m EVEN JIETWORK Le TCP IP PORTS IP Version IPv4 D PPPOE DDNS Mode Static DHCP IP Address UPnP 192 168 0 2 Subnet Mask BLOCK ALLOW retell aac 255 255 255 0 EMAIL Default Gateway 192 168 0 1 ETP Preferred DNS UT cd Sadie LT are Alternate DNS Tale Pony MTU 1500 WAN IP PICTURE 4 3 1 Most of the settings found in this window will have been made automatically as the DVR connects to the network If you are not having issues connecting to your DVR remotely or connecting to your cameras you should not make any changes in this window as it could cause loss of connection TCP II e Transmission Control Protocol is one of the core Internet Protocols that determi
11. Your warranty doesn t cover the following e Misuse e Accident e Modification or alteration to hardware or software including the removal of any Q See logos or brand identification Cut or spliced cables or wires Products that have been painted Wires coated in insulation caulk or other materials Tampering or unauthorized repairs Unsuitable physical or operating environment beyond product specifications Improper maintenance Incorrect power supplies being used with products Power fluctuations or surges please be sure to use a Surge protector Failure caused by a non Q See product being used with your Q See products Loss of data please be sure to regularly back up any recorded data on your hard drive that you want to keep to a separate storage product like an external hard drive or a computer How long does my warranty last From the date of purchase your products will be covered by your warranty for two 2 years Warranty service does not extend your warranty lf you decide to employ an installer to set up and install your system we are not responsible for installation costs and won t be able to reimburse you for any installation fees For the full Q See warranty terms and policies please visit www Q See com Support A 5 TECHNICAL SUPPORT e Most problems can be solved online via our 24 7 Knowledge base at www Q See com Support e Live chat is available at the same address from Monday to Friday Gam to 7pm Saturday and Sunday
12. can use the Erase button This will delete ALL files on that device IMPORTANT Erased files cannot be recovered Once you have selected the files press Start to begin the download A progress bar will be displayed showing estimated time remaining During the download the Start button will change to Stop You can stop the process at any time by pressing the button again You can also right click out of the menu once the file transfer has begun to go on to other activities without cancelling the download PICTURE 3 3 4 The files will be saved with the following naming format SN_CH channel number _TYPE_TIME Year Month Date Hour Minute Second Therefore a file shown on the DVR as being a regular record R being recorded on 01 04 11 starting at 2 00 00 would have a file name of 1_01_R_010411020000 avi The Year Date Month format is the same as you have set in the General interface Save files in the AVI format for easy playback on most computers The DAT files can be played back or converted to AVI format using the software included on the CD accompanying this DVR FORMATTING A USB DRIVE IN FAT32 To format a USB flash drive with FAT32 plug it into a PC running Windows XP or later Go to My Computer to locate the drive s icon Right click on it and select Format in the list of available options Select FAT32 and check the box marked Quick Format before clicking Start For USB drives over 32GB in size yo
13. gently wipe using a lightly dampened cloth only use water do not use solvents m Do not operate this DVR without the cover securely in place Do not attempt to do any repairs to the DVR yourself If there are unusual sounds or smells coming from the DVR unplug it immediately and contact Q See technical support Under no circumstances should the cover be removed while the device is connected to a power source You should only remove the cover to install replace the hard disk drive Covered in Section A 2 of the Appendix or replace the standard 3v lithium cell battery on the motherboard These are the only user serviceable parts You may need to replace the battery if the internal clock resets itself after a power outage m Handle the DVR carefully If you accidentally drop your DVR on any hard surface it may cause a malfunction If the DVR doesn t work properly due to physical damage contact an authorized dealer for repair or exchange Damage caused by mishandling is not covered in the warranty m Make sure there is proper air circulation around the unit This DVR system uses a hard drive for video storage which generates heat during operation Do not block air holes located on the bottom top sides and back of the DVR as they are designed to keep the system cool while running Install or place this product in an area where there is ample air circulation FEATURES AND CAPABILITIES Your Analog HD DVR Digital Video Recorder contains brand ne
14. is configured to record video only when it detects movement and for most people this is sufficient But everyone s needs are different so we ve organized the on screen menu in a way to make it easy for you to do what you want quickly and easily Right clicking with the mouse will bring up the Shortcut Menu which lets you access the Main Menu PICTURE 2 5 1 Menu items are divided by category You ll use the items in the Functions section most often Items in the Settings area will allow you to set up your system exactly how you want it to operate and the Info section lets you monitor it You can switch between items in the same category i e switching to Event from Camera from within the window without having to go back to the Main menu The Menu Tree on the next page is your roadmap to your system Not all models have certain features such as alarms In such cases the option for that feature won t appear in the menu 19 HDD Record BPS Version Online Users Load Test Remote Image Camera Settings Camera Name Recording Schedule Recording Status C2MmS 2 Ps PTZ Detections Alarm Abnormality Alarm Out TCP IP Ports sis PPPOE DDNS FTP UPnP POE Switch HDD Manage Grouping General Display Default Account Upgrade Auto Maintain Import Export 20 2 6 PAN TILT ZOOM CAMERAS AnalogHD Pan Tilt Zoom PTZ cameras are plug and play like other AnalogHD camera
15. with a computer 5 1 SYSTEM INFORMATION Get information on the status and health of your hard drive s as well as the data load on your system and network connection RECORD Device Name T Free Space Total Space Status S MART BPS R PARER VERSION SATA 2 Read Write 3 63 TB 3 63 TB Normal PICTURE 5 1 1 This window shows all of the drives installed in your DVR along with the drive status Read Write or Read Only the size of the drive and how much free space is available It also shows whether the drive is operating normally S M A R T Info Clicking on the hard disk icon to the far right of a drive s name in the S M A R T column will show more detailed information about that drive e S M A R T stands for Self Monitoring Analysis and Reporting Technology e The data shown here can help you anticipate a drive failure or identify the cause of one e Today s hard drives are much more reliable than those in the past Q See uses A V rated hard drives that can meet the demands of constant l PICTURE 5 1 2 video recording and playback 62 PE m rr B EE C This window shows the date and time of the first and last recordings on a hard drive When this window is opened green traces will show the data load for each channel in real time e 1080p cameras will create a higher data load than 720p cameras e The current data load in Kilobits Per Second will be shown as well e This data ca
16. with providing an introduction to the on screen controls and menus Subjects in this chapter Identifying connectors on your DVR 11 Using the mouse 13 Using the remote control 14 On screen live viewing 15 Watching multiple cameras at the same time 15 Logging into your system iis Using the Shortcut Menu 16 On screen icons 17 Using the Navigation Bar 17 Shortcut video controls 18 Menu navigation 19 Pan Tilt Zoom cameras 21 2 1 CONNECTIONS The illustrations below show the ports found on the back of your DVR Their location will differ by model but their function will be the same The Connections and Specifications sheet that came with your recorder will show the layout of your recorder s connectors along with any extra information that may apply to your model POWER Your DVR will have either a small port top or a larger more conventional power port below DVRs with the smaller port will have a power adapter as part of the power cord while those larger power port have an internal power supply NETWORK PORT Use this single Ethernet port to connect your DVR to your network router VIDEO IN PORTS The yellow end of the camera extention cable connects to these ports While they use identical cables neither conventional analog nor SDI cameras will work with your AnalogHD system HDMI Use the included HDMI cable to connect to a high definition video HOM display USB Depending on the model of you
17. 5 16 OO O OO 1 O 18 76 Remote control does not work Possible Causes Need to enter the correct Device ID on the remote control Distance over 6 feet Remote control battery power is low Remote control is damaged or DVR front panel is damaged Can not playback the downloaded file Possible Causes There is no media player Need Divx Codec in file player Forgot DVR password Contact Q See tech support and we can generate a new password for the unit A 4 Q SEE PRODUCT WARRANTY 2 year Limited Warranty Thank you for choosing Q See to provide for your security needs and welcome to the Q See community We stand behind the quality of all of our products and we want you to know that we re here to help you should you ever need assistance with your Q See purchase To receive full warranty benefits and lightning fast support register your products at www Q See com Be sure to keep your receipt invoice purchase order or order confirmation it in a safe place you ll need a copy of as a proof of purchase to be able to obtain warranty service What does my warranty cover Q See warrants that your product is free from defects in materials and workmanship with the exceptions stated below If your product is not operating properly due to a product defect Q See will repair or replace your product according to the guidelines stated in this warranty policy What doesn t my warranty cover
18. 5 11 UPGRADE Q See is committed to improving our products If you have registered your system with Q See you will receive notification of any product improvements This includes firmware updates that can be downloaded from Q See com support to your computer and then transferred to your system either via a USB disk or through the Smart PSS program running on your computer See Section 3 3 of the Remote Monitoring Guide e Upgrading your firmware should only be done to fix a specific problem or adding a desired feature e t is recommended that you use a USB drive with only the firmware upgrade file on it e When you insert a USB drive into the front port of the DVR you will be presented with a window showing options Clicking on System Upgrade will take you to the Upgrade window e Click Upgrade to open the file list e Navigate to the file s location select it and click Start PICTURE 4 5 12 CAUTION Do not turn off your DVR or remove the USB drive during the upgrade process Interrupting the process can make your DVR unusable 60 INFORMATION CHAPTER 5 The Information section gives you easy access to information about your DVR s status These windows are read only as changes are made in the Settings section Subjects in this chapter SS Hard drive status Blocking online users Testing network connections Activity log Adding additional mobile devices to QC View Logging into Q See s QCView
19. 9am to 5pm All times are Pacific 17
20. DVR Main Stream This is the video sent from your camera to your DVR s hard drive Extra Stream The Extra Stream is a smaller video stream for viewing on mobile or remote devices Channel This is the channel you ll be modifying Code Stream Type You can have your camera record at different settings depending on whether it s recording normally or due to an alarm or motion detection MD event Compression Leave at H 264 for best video compression smaller file size Resolution The default will be the maximum capability of your camera Lower settings use less data Frame Rate FPS Variable between 1 and 30 The higher the number the smoother the video Bit Rate Type Variable versus Constant Variable provides better compression but issues may arise when streaming for remote viewing Bit Rate KB S Measured in Kilobytes per second Reduce this first if you are having image quality or performance issues Audio Video Automatically enabled on the Main Stream this can be turned on or off as needed There must be a microphone or audio enabled camera for audio to be recorded e Copy the settings from one camera and apply them to another channel if desired e Click Apply to test your settings e Click Save before exiting this widow to preserve your changes 38 Overlay Tab This window has controls for on screen displays from the camera as well as for masking sensitive areas Cover Area You can mask on scree
21. Lock button on the left of Picture 3 1 9 e Click the Lock Search button center of Picture 3 1 9 to search for locked files only PICTURE 3 1 7 08 16 48 M 08 24 56 M 08 26 27 M 08 27 28 M 08 28 11 M PICTURE 3 1 8 PICTURE 3 1 9 IMPORTANT Critical video files should always be backed up and stored in a safe location away from the DVR as soon as possible 27 3 2 PLAYBACK Once you ve selected your video s you can control the playback in the same manner as using a VCR or computer s media playback software using the controls below the video screen You can also play in reverse as well as forward frame by frame movement and multiple playback speeds Double clicking on a screen in a multi channel display format will switch to a single channel display Double clicking again will enlarge it to full screen mode hiding the Search area on the right and the Video Indicator and Progress bar below although the latter will pop up if the mouse is moved to the bottom of the screen Double clicking a third time will revert back to the multi channel display mode that you had selected Right clicking when in single screen or full screen mode will reverse the process Right clicking while in your original viewing mode will end the video playback Most of the time the control buttons affect the video on all screens in a multi channel display Unchecking the Sync box at the bottom of the screen will allow independent contr
22. Port This is the port your mail provider uses User Name and Password These are for the sending e mail address and were set up when you created the e mail account Receiver This is the recipient e mail account Sender Example QC DVR Subject This is the subject line of e mails generated by this DVR Attachment This allows the e mail to include one or more snapshots as attachments Encryption The system supports SSL and TSL encryption 50 Interval This adjusts the amount of time that will pass before the DVR sends out another e mail The interval can be set from O minutes to 6 hours 360 minutes If you are getting too many e mails you may wish to increase the length of the interval Health When checked the DVR will send out a test message at the interval below Interval The Health check interval can be up to 24 hours e Once you ve set up your email click the Test button to check your settings FTP File Transfer Protocol FTP allows you to securely share manage and distribute files over the internet You will need to already have a server and FTP service tool to utilize this feature on the DVR prone e Enter the FTP server address Host IP and port e Enter the user name and password for the FTP account so the DVR can log into it e f the remote directory is left blank the system will automatically create folders according to the PICTURE 4 3 8 IP time and channel File Leng
23. QC SERIES ANALOG HD QSee Thank You for Choosing a Q See Product All of our products are backed by a conditional service warranty covering all hardware for 24 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software and is available at www Q See com Be certain to make the most of your warranty by completing the registration form online In addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmware updates for your DVR Register today at www Q See com Please see the back of this manual for exclusions 2014 Q See Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and software and hardware described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Trademarks All brand names and products are trademarks or registered trademarks of their respective owners Q See is a registered trademark of DPS Inc Disclaimer The information in this document is subject to change without notice The manufacturer makes no representations or warranties either express or implied of any kind with respect to completeness of its contents Manufac
24. Rev 1 2 4 28 2014 3 1 INTRODUCTION 6 For Your Safety 7 Features and Capabilities 8 2 CONNECTIONS AND CONTROLS 10 2 1 Connections 11 2 2 Mouse Control 13 Virtual Keyboard 13 2 3 Remote Control 14 2 4 Live View 15 Login 15 Status Icons 17 Navigation Bar 17 Shortcut Video Controls 18 2 5 On Screen Menus and Windows 19 2 6 Pan Tilt Zoom Cameras 21 Running PTZ Functions 22 Programming PTZ Functions 22 3 FUNCTIONS 24 3 1 Video Search 25 Video Search amp Playback Window 25 Search 26 3 2 Playback 28 Digital Zoom 29 Saving a File 31 3 3 Backup 32 3 4 Shutdown 34 4 SETTINGS 36 4 1 Camera 37 Image 37 Camera Settings 38 Camera Name 40 Channel Type 40 Record Schedule 41 Record Status 43 PTZ 43 4 2 Event 44 Detections 44 Alarm 46 Abnormality 47 4 3 Network TCP IP Ports PPPOE DDNS UPnP Block Allow List Email FTP 4 4 Storage Hard Disk HDD Manager Grouping 4 5 System General Settings Display Settings Account Settings Auto Maintenance Import and Export Default Upgrade 5 INFORMATION 5 1 System Information Hard Disk Drive Record Bits Per Second BPS Version 5 2 Event Information 5 3 Network Information Online Users Load Test 5 4 Activity Log 5 5 Scan N View Connecting with Mobile Devices Connecting Using a Computer Appendix A 1 Connecting Alarms Alarm Input Alarm Output A 2 Hard Drive Installation Removal A 3 Troubleshooting A 4 Q See Product Warranty A 5 Technical
25. Support 48 48 49 49 49 50 50 50 51 52 52 53 54 54 56 57 58 59 60 60 61 62 62 63 63 63 64 65 65 65 66 67 68 68 68 69 70 70 70 72 74 77 77 INTRODUCTION CHAPTER 1 Get to know your new system a little better Subjects in this chapter gt Important safety warnings Product features FOR YOUR SAFETY To prevent damage to your Q See product or injury to yourself or to others read and understand the following safety precautions in their entirety before installing or using this equipment Keep these safety instructions where all those who use the product will read them WARNING ELECTRIC SHOCK RISK M Check the unit and any accessories included in the package immediately after opening If items are missing or damaged repackage and return to the point of purchase m Use the proper power source Only use the power adapter supplied with your system Do not use this product with a power source that applies more than the specified voltage 100 240V AC M Never insert anything metallic into the DVR Inserting anything into the DVR or its case can be a source of dangerous electric shock M Do not operate in dusty areas Avoid placing the DVR in places that are dusty E Do not expose this product to rain or use near water If this product accidentally gets wet unplug it and contact Q See immediately E Keep product surfaces clean and dry To clean the outside case of the DVR
26. a variety of environments plus user customizable options The Blue and Red gains may be adjusted between O and 100 The default is 50 Stop turns this feature off Daylight Preset options for changing light conditions e Colorful Video image is shifted towards red hues e Auto Constantly adjusts color balance to maintain accurat colors e B W Camera will only operate in black and white mode e By Time Color is ajusted at specific times e Click Apply to test your settings e Click Save before exiting this window to preserve your changes 37 CAN SETTINGS This submenu has three tabs covering the video stream data transmission on screen displays of information and event notice snapshots SETTING Se eT e A O 2 IMAGE CAM SETTINGS CAM NAME Main Stream Extra Stream REC SCHEDULE Pilato GE I REC STATUS Code Stream Type pra Compression Resolution 01 ee CE gt Frame Rate FPS Overlay Snapshot Frame Interval TD Reference Bit Rate 640 3584Kb S 40 256Kb S Audio Video o D Audio Format G711a D Audio Source NORMAL v PICTURE 4 1 2 Network download speeds can affect the amount of data that can be transferred Your DVR records a larger Main Stream and a smaller lower resolution Extra Stream which is accessed by remote devices If you have enough bandwidth you can remotely access the Main Stream for a clearer picture Changes made on the Extra Stream will not affect video saved to your
27. ack volume Requires a microphone equipped camera Shows the progress of the video playback Set the start and end points within a video to create a shorter backup video clip Shows the start and end points of the video clip Click to start the search once you ve chosen the date and channel s to search Save the video clip to a removable USB flash drive or external USB hard drive Indicates video playback status playing paused etc When unchecked allows simultaneous playback of different channels starting at different points in time Allows selection of which type of video recordings to search Shows the time period s that video was recorded along with the recording mode of that video These adjust the scale of the Video Indicator and Progress Bar 17 from 24 hours down to 30 minutes 25 SEARCH Select recorded videos to play back back up or lock for later using the Search function You can reach the Search and Playback window can be reached through either the Navigation Bar left or Shortcut Menu right lt PTZ Auto Focus Color Setting Q Search PICTURE 3 1 2 PICTURE 3 1 3 e f STEP 1 The calendar in the upper right of lt J an 2014 J the Video Search window will show dates Su Mo Tu We Th Fr Sa containing recorded video in blue 1 02 3 4 Sy 56 5 8 9 10 11 12 13 14 15 16 17 18 T9 20 21 22 D 25 26 27 28 29 30 31 PICTURE 3 1 4 STEP 2 Color coded blocks in
28. before exiting this window to preserve your changes Holiday e Adding holidays to your DVR internal calendar will add a holiday schedule option to the Camera gt Rec Settings window Section Ro 4 1 mea DEFAULT UPGRADE e Holiday record schedules will override the normal daily recording schedule 1 Click on Add Holidays 2 In the Add Holidays window e Enter the Holiday Name e Select whether it s a one time event or happens every year e Select whether it s a specific date like Christmas or a specific week of the month like Thanksgiving e Set the start and end times 3 If you want to add more than one holiday check the box marked Add More 4 Click Add to add your date to the calendar 5 Click Save to exit the window 6 Click Save in the Holiday window before exiting PICTURE 4 5 4 99 7 ee L L i j LE PR En DISP TY SEL IINGS This window lets you control your on screen display SETTING qn CAME DA f ee T WORK GENERAL Display Tour ACCOUNT Resolution SEZ AUTOMAINTAINN lrensparency LL IMP EXP Time Display 4280x720 DEFAULT Channel Display 1024x768 UPGRADE Image Enhance 0 a Default Save Cancel Apply General PICTURE 4 5 5 Resolution Adjust the screen resolution to match your monitor s capabilities Transparency You can make your on screen menus more transparent to let you see more of the video image behind them Time Disp
29. d generally a minute or two the recorder will inform you that it can be safely unplugged or the power switch can be turned off PICTURE 3 4 1 LOG OUT Normally your system will log a user out after a period of inactivity e Logout period is set in the General section of the System settings window e The Logout function allows you to secure the DVR if you leave e Use the Logout function to allow other users to access the DVR with their own user account RESTART Your DVR is essentially a highly specialized computer Like any other computer its performance may benefit from being rebooted on occasion If you have not disabled the Startup Wizard it will launch when the DVR restarts but if you are not having network problems you can exit the Wizard without having to go through it again 34 Once the DVR is connected to the network and the Internet there is no need to run the Startup Wizard again If you did not turn it off at the end of the setup process you may disable it 1 Select System at the bottom of the Main Menu 2 Make sure that the General submenu is selected 2 Deselect Startup Wizard 4 Click Save SETTING rr NE PWORK General Date amp Time Holiday DISPLAY ACCOUNT Device ID NVR rm AUTOMAINTAIN Device No _ IMP EXP Language ENGLISH Y DEFAULT Video Standard NTSC 7 UPGRADE HDD Full Pack Duration 60 Minute Realtime Play 6 Minute Auto Logout 0 NN Minute IPC Time Sync 1 NN
30. dicating recorded video will appear in the Video Indicator and Progress bar PICTURE 3 1 5 STEP 3 Click on a recording block to begin playing back from that time or you can click on the Start button to commence playback from the first video recorded that day STEP 4 If needed you can further refine the search to specific channels by choosing a single or multiple channel display format and then selecting the desired channel s to view simultaneously using the pull down menu You can also check or uncheck the colored boxes below the Video Indicator and Progress bar to choose which types of record Motion Detection Alarm etc you re interested in PICTURE 3 1 6 26 STEP 5 Once you have refined your search click on the File Search Picture 3 1 7 button to refresh your results STEP 6 The DVR will produce a list of recorded events The list will show start time and type of recording M Motion A Alarm R Regular e A box at the bottom of the list will show the start time end time and file size of a selected video STEP 7 Double click on a file to begin playback You can double click on another file in the list to switch to that video e Click the button on the right of Picture 3 1 9 to begin a new search Locking Files Important video files can be locked or protected against being overwritten on the hard drive as it fills up 1 Select the file from the search list 2 Click the
31. e User Controls Create up to 20 individual user accounts giving specific users access to only certain functions cameras and etc 24 7 Scheduled Recording Choose which days of the week and hours of the day you want to set your DVR to record or not record Storage Function Encrypted file format to ensure data security and avoid vicious data modification Multiple Playback Options and Advanced Search Functions Supports real time recording on each channel independently Search through recorded files while you are playing live footage monitoring through a remote location using a supported internet browsing application and backing up system files A variety of playback modes include slow play fast play backward play and frame by frame play Network Monitoring Supports network remote real time monitoring available bandwidth permitting and remote record search Alarm Activation Function Systems with alarm ports can be paired with an on site alarm system Communication Ports Standard Ethernet port allows you to access the DVR from a network or the Internet NOTE Depending on your point of purchase your DVR may have the hard disk drive already installed If your drive was packaged separately or if you wish to upgrade to up to a larger hard drive please see Chapter 9 at the back of this manual which covers installing the drive CONNECTIONS AND CONTROLS CHAPTER 2 This chapter covers the ports and connectors on your DVR along
32. e number 1 8 for this Tour Patrol Preset Toul Pattern Border 2 Select the first Preset Point by entering its 0 number 0 3 Click Add Preset 7 Add Preset Del Preset 4 Enter additional points up to 16 the same Del Tour Way 5 Right click to exit this window back to the PTZ PICTURE 2 6 6 Control window Pattern The camera will record a pattern you create using the Directional Controls in real time and will repeat it exactly when you run the pattern 1 Enter the number 1 5 for this Pattern 2 Move your camera to where you want to start the pattern 3 Click Start to begin the recording The camera will record each stop the time spent at each point the zoom focus and other settings 4 Click End when you have finished setting your pattern PICTURE 2 6 7 Border Auto Scan Use this to set the left and right end points for the camera to shift between during its Auto Scan The two points can be at different elevations but the camera will only rotate in a straight line between these two points If you need the camera to move to or stop at a third point you should set up a Tour above There can be only one Auto Scan path 1 Move your camera to either the left or right point Preset Tour Pattern 2 Click Left or Right and then move the camera to the other point 3 Click the other button to select the end point e f you get your left and right points backwards the camera will
33. e will return you to the full channel view PICTURE 3 2 3 VIDEO CLIP This allows you to save only a portion of a video clip For example if you have a camera set to record all the time and it captures some action in a five minute segment you can clip only that portion and back it up In addition to making an incident readily available saving only the portion of interest will reduce the amount of disk space needed to back it up STEP 1 Select a file to view in the normal manner STEP 2 Find the section of interest and press the Clip button a STEP 3 Drag the playback bar to the end of the section or allow the video playback to progress to the desired endpoint and press the Clip button again STEP 4 Press the Backup button b to save the file to a USB drive connected to the USB back up port on the front of the DVR It is not possible to save the edited clip to the DVR s hard drive 00 00 00 00 00 00 19 20 21 22 PICTURE 3 2 4 30 SAVING A FILE This process lets you back up the files you ve selected If you want to back up a lot of files please see the next section Once you have backed up these files to an external USB device they can be played back on a computer You must have a USB device connected to the USB port on the front of the DVR before proceeding 00 00 00 fen ea en cal P Start Time Type J 02 24 05 M STEP 1 In your file list to the right of the playback screen check
34. efully turn DVR over Hold onto the hard drive to keep it from sliding out DATA POWER CABLE CABLE PICTURE A 2 6 STEP 7 Flip the DVR right side up and connect the data and power cables to the hard drive Replace Screws Number and exact location vary by model PICTURE A 2 7 STEP 8 Replace the cover onto the DVR PICTURE A 2 8 STEP 9 Secure the screws in the rear and side panels 73 A 3 TROUBLESHOOTING T OO O OO Qo D O O D O O 0A O O D O O O Q O 74 The DVR does not boot up properly Possible Causes Input power is not correct check power supply Power switch button is damaged Updated firmware using wrong file Hard drive malfunction or something wrong with hard drive cable Main board is damaged DVR often automatically shuts down or stops running Possible Causes Input voltage is not stable or it is too low Hard drive malfunction or something is wrong with the cable Device is not getting enough power Working environment is too hot or too much dust System board malfunction System cannot detect hard drive Possible Causes No hard drive is installed Hard drive is damaged Hard drive cable connection is loose Main board SATA port is damaged DVR is not receiving enough power There is no video output to one or more channels Possible Causes Updated firmware using wrong file Brightness is O Please resto
35. evice Single Wire Control The camera cable carries not only power to the camera and video from it it also can carry two way audio plus control signals for Pan Tilt Zoom cameras and those with with adjustable settings View Your Video Feed Online with No Additional Service Fees View your DVR s live or recorded video footage on any Internet accessible computer with Internet Explorer Apple Safari Mozilla Firefox and Google Chrome using IE plug in Stay Notified with Customizable Email Alerts Set your system up to notify you when an event has occurred at the location you are monitoring Notification alerts can easily be adjusted to your specifications Advanced Motion Detection Activated Recording Advanced motion detection settings ensure that false alarms are minimized The easy to use motion detect set up screen allows you to mask out certain areas which experience heavy movement in order to avoid false alarms and avoid unnecessary record triggering Multiple Backup Options built in USB port gives you the option of backing up and transferring your video footage using a flash drive or external USB hard drive Files can also be accessed from your DVR system to a remote computer location by logging on remotely Easily Connect to a VGA or HD Display This system comes with VGA and HDMI video output ports to allow you to connect to a computer monitor 19 or larger or HD display for viewing purposes Individually Configurabl
36. han the IP address e Register at MyQ See com to get the web address for your DVR PICTURE 4 3 2 PICTURE 4 3 4 49 Universal Plug n Play is a technology that allows devices to discover each other on a network which simplifies the process of adding your DVR to your network Status Shows whether your DVR is successfully connected to your network via UPnP e UPnP is enabled on your DVR by default e AT amp T s 2Wire brand routers do not support UPnP and you will have to forward ports 85 and 37777 according to the instructions on the Remote Monitoring Setup poster You can allow remote users to log into the DVR only from specific IP addresses You can also block specific IP addresses from access to your system Add P Address Add P Secton e Up to 64 users may be entered as trusted e f the Block Allow list is enabled ONLY those on the trusted list will be allowed to log into the DVR VI AN Email alerts from your DVR keep you notified when you re away from your system e Your system can generate a lot of email traffic If you do not have your own mail server we suggest using the free Gmail service which will allow for a higher amount of emails FTP e Emails should be sent to a different account than the sending account e You can add two more recipient emails using the Web Client software as shown in the Remote Monitoring Guide PICTURE 4 3 7 SMTP Server smtp example com
37. ic cameras PTZ Pan Tilt Zoom This will take you directly to the PTZ Control Window The controls will only work with PTZ cameras Color Settings You can adjust the camera s brightness color balance contrast and other aspects to best suit its operating environment These changes can be made using the sliders or by selecting a pre generated color mode Search This opens the Search and Playback Window See Section 3 1 Tour This will cause Live View to cycle through your Channels This can be set up in Displays See Section 4 5 Override This allows you to quickly change the recording status of your cameras Main Menu This opens the Main Menu 16 a View 1 View 4 View amp View 9 View 16 PTZ Color Setting Tour Search Override PICTURE 2 4 3 STATUS ICONS There are four icons that will appear on the left side of each channel s view They provide a quick look at that camera s status Motion detected Recording NAVIGATION BAR When this is enabled in the General Settings menu left clicking on the Live View display will open the Navigation Bar allowing you shortcut access to select menus and functions It also serves as an easy to view status bar showing the current situation with alerts network and drives We m Sse fal RU RON e Bc fl PICTURE 2 4 4 Ta manna fans za Opens PTZ Controls Startup Wizard 8 Opens Search eh ES The icons on the navigatio
38. in this menu control the basic operations of the DVR itself Among the other options you can make changes to settings you made when you first set up your system es SETTING Me AM RA vz NIT a UETA a RAI DISPLAY ACCOUNT Device ID NR OA AUTO MAINTAIN Device No IMP EXP Language CUT 7 DEFAULT Video Standard NTSC 7 UPGRADE HDD Full Overwrite Pack Duration 60 Minute Realtime Play 5 Minute Auto Logout 0 Minute IPC Time Sync 1 NN Hours Navigation Bar X Startup Wizard General Date amp Time Holiday Mouse Sensitivity Slow m Fast Default Save Cancel Apply PICTURE 4 5 1 GENERAL SE General Device ID Your name for your recorder Device No If you are controlling more than one DVR with a single remote this allows you to give each DVR a separate numerical ID Language QC DVRs can or will support English Spanish or French The system will need to be restarted for the language change to take effect Video Standard By default this DVR operates using the NTSC standard common to North America Video output can be switched to PAL for areas where that is used DVR Full After some period of time your hard drive will fill up with recorded files The DVR will overwrite old files with newer ones when this occurs The other setting is for the DVR to stop recording when the drive is full Pack Duration Rather than creating 24 hour long files when a channel is set to record al
39. l area The lower the value set the more sensitive to motion 44 The lower portion of the Motion Events window lets you control how the DVR will react when it detects motion Trigger Period Just as you ve configured the DVR to record on a schedule you can set the alert notifications to occur only at certain times EXAMPLE Turning off motion alerts during business hours when employees are in the building Hold Time This is the time in seconds that the DVR will wait after detecting motion before saving the file If it detects motion during that time it will treat it as part of the same event The maximum delay is 10 minutes Alarm Out If your DVR is equipped with an alarm block you can have it trigger up to three audible alarms Alarm Continue The alarms can be set to continue to sound for up to 5 minutes Show Message An on screen message can be displayed Alarm Upload Your DVR can upload an alert message to a computer that is monitoring your system using the Web Service or the Smart PSS software See Section 3 2 and 3 3 of the Remote Monitoring Guide Send Email When enabled an alert email will be sent to the address you ve entered in the Network Setting window See Section 4 3 Record Channel You can also have other cameras start recording when one detects motion PTZ Activation An attached PTZ camera can be directed to a Preset Point see Section 2 7 Recording Continue The camera and cameras that
40. l the time this allows you to set the maximum record length up to two hours Realtime Play This sets the duration up to an hour of the video clip that will play when the Realtime Play icon is clicked See Section 2 4 Live View Auto Logout Like your computer your DVR will log out a user after a period of inactivity up to 60 minutes in this case Navigation Bar Startup Wizard Unchecking these boxes disables that feature The Startup Wizard should be disabled after you successfully set up your DVR Mouse Sensitivity Adjust the mouse speed to your preference 54 Date amp Time As the name implies this window is for setting the date and time on your system This is important to ensure the ability to use your recordings as PERA evidence mire DEFAULT UPGRADE Date Format Choose your prefered format Time Format AM PM or 24 Hour format Date Separator Period dash or slash System Time Time Zone Set the current date time and time zone Click Save Daylight Savings Time Set the date or week PICTURE 4 5 2 of the month that DST starts and ends for your area If you do not have DST uncheck the box Network Time Protocol This allows your DVR to use the same time server that your computer does to adjust its internal clock e You can also use another server if desired Simply enter the server s address and the correct port e Click Apply to test your settings e Click Save
41. lay Channel Display You can turn off these on screen displays if desired Image Enhance Enabling this feature will allow the DVR to adjust the on screen video image for clarity and color balance It will not affect the recorded video Tour The DVR can cycle through individual or groups of channels Motion Tour Alarm Tour Type When a motion event or other alarm occurs the monitor can start a tour Enable Tour When enabled clicking the Tour button in the Navigation Bar will start the tour GENERAL Interval The time each channel will be on screen pe ALTO MARTAN MPEP Window Split Display a single channel or more es e Click the Add button to select channels for a split screen group e Groups will appear in order you can re arrange the order with the Move Up Down buttons e Only those groups with a check mark will display PICTURE 4 5 6 56 ACCOUNT SETTINGS This is the account management window where you can add and remove users as well as change user settings and permissions SETTING WF CAMERA PF EVEN FLN TWORK GENERAL Modify User Modify Grou DISPLAY y y p 4 User Name Group Name Modify Delete Memo 1 admin admin 4 admin s account AUTO MAINTAIN 2 default user default account IMP EXP DEFAULT UPGRADE PICTURE 4 5 7 e There are two user accounts which cannot be deleted Admin and User e You should change their passwords from their defaults Admin admin User user
42. layer remote Some buttons have multiple functions depending on which menu is being accessed Name Function 1 Power Turn on or shut down the DVR before turning it NOTE Some DVRs ae 0 Button off with the power switch designed to be used with A 2 Address An additional security feature You can require iki contol a ml the DVR to ask you to enter the Device Oe te gree A ee Number found in the General Settings menu models before being able to access the log in screen 3 Fast Multiple fast forward speeds in Playback mode Forward Zoom in when in PTZ mode 4 Next Goes to next video in Playback mode Record Adjust focus when in PTZ mode 5 Slow Play Multiple slow playback speeds and resumes normal playback Zoom out when in PTZ mode Play Pause Will open Playback Search mode Begins playback of selected video or pauses current video Adjust Iris light level in PTZ mode Previous Goes to previous video in Playback mode Record Adjust focus when in PTZ mode Reverse Rewind current video or resume normal Pause playback Adjust Iris light level in PTZ mode 9 Escape Cancel current function or exit current menu Select default button Go to main menu 11 Multi view Cycle through available multi screen display mode modes 12 Record Opens recording interface Use directional keys to select recording mode and channel 13 Directional Navigate through menus Keys Cycle through channels in single o
43. m In1 Net Alarm Trigger Period Hold Time Gus DEN M Alarm Continue s Show Message MAlarm Upload Send Email Record Chanel MACACOMACNMOARUGH PTZ Activation Rec Continue S OTour PODG606008000028066 Snapshot WEE OE Ge BORE ETE Buzzer PICTURE 4 2 5 Local Alarm This tab handles input from alarms connected directly to an alarm port on the back of the DVR if your DVR has an alarm block An illustrated example of an alarm block is shown in Picture 4 2 6 Alarm Alias You can create an easily identifiable name for the alarm PCEtAkm FC One Abm Locs Alem ABNORMALUTY Network Alarm NUE If you are remotely monitoring your DVR from a mobile device or computer you can send an alarm to the system to alert someone trigger recording or even scare off an intruder PICTURE 4 2 7 46 If the DVR experiences an error with its hard disk drive HDD or its network connection it can alert you to the problem so it can be quickly fixed Disk Hard drive failure or removal disk errors or a full hard drive all can trigger a customizable set of alarms SETTING DETECTIONS ALARM ABNORMALITY Event Type CIES ALARM OUT Enable O Network EN m Alarm Continue s Show Message MAlarm Upload Send Email Buzzer PICTURE 4 2 8 Network Loss of network connection and local network conflicts involving IP and MAC addresses will prevent remote monitoring e An IP address conflict typically happens when the
44. mal daily schedule 42 gt gaa A ee LA om This window offers a quick way to override the current camera settings should the need arise e This window can also be reached by selecting Override in the Shortcut Menu PTZ This is for use when connecting legacy pan tilt platforms that use RS485 control wires Your DVR must have a green RS485 block located on the back panel for local control or a similar connection where a remote camera is located Any camera connected to the DVR must be AnalogHD and only the pan tilt platform will be controlled e Adjust settings to match those of the remote platform or camera to ensure proper control Control Mode e Options are HDCVI or Serial e Q See AnalogHD PTZ cameras can be controlled through the camera s video cable using the HDCVI control mode e Legacy Pan Tilt platforms will need to have their control wires connected to the green RS485 port on the back of the DVR Select Serial for the control mode mr MAGE CAM SETTINGS CAM NAME REC SCHEDULE PT2 eeeeeeeeeeeeeeee m WAGE CAM SETTINGS CAM NAME REC SCHEDULE REC STATUS IMAGE CAM SETTINGS L CAM NAME Control Made Serial REC SCHEDULE Proloco REC STATUS aT Baudrae 9600 Channel E i Address Data Bis 8 Stop Bits a Panty None PICTURE 4 1 12 43 Now that you ve set up the recording schedule you can use the Event window to direct the actions that the DVR will take when m
45. move between them but facing the wrong way PICTURE 2 6 8 e When you select Auto Scan in the PTZ Control window the camera will move between these two points until stopped 23 FUNCTIONS CHAPTER 3 This chapter covers the most commonly used day to day features which are found in the Functions area at the top of the menu Subjects in this chapter The Video Search and Playback Window Searching for a recorded video Locking a file to prevent deletion Playing back recorded video Saving recorded video Back up some or all of your recorded videos Shut down the DVR 3 1 VIDEO SEARCH RH OI MIO ON 10 12 13 14 15 16 17 2014 Th Fr Sa Playback Window File Source Type Calendar Screen Display Mode Play Pause Frame Advance Slow Fast Play Volume Progress Create Video Clip Time Indicator File Search Backup Status Indicator Sync Record Modes Video Indicator and Progress Bar Time Scale PICTURE 3 1 1 Displays the video from one or more channels You can chose to search for videos or snapshots recorded on the hard drive or an external USB device Shows dates that contain recordings Select the number of screens to display simultaneously You can also select which screens are played back Play video forward or backward Each click advances or reverses the playback by one second Speed up or slow down playback Four speeds each Adjust playb
46. n areas for privacy by clicking the Preview or Monitor button e Preview hides areas on the DVR screen e Monitor hides areas on mobile devices or computers that are logged in e Up to four areas each can be set e Clicking the Preview or Monitor box will reveal four buttons to allow you to turn the boxes on or off e The masked areas can be moved and resized by clicking the Set button Channel This is the channel you ll be modifying Time Display This is the on screen clock that appears in each camera s vide Channel Display This shows the camera s channel e Click Set to move the time or channel display with the mouse to another part of the screen e Deselect the Monitor box to hide either display Snapshot Tab Snapshots are still images captured either by clicking on the Snapshot button in the Shortcut Video Controls at the top of each screen or when triggered by an event or schedule Manual Snap You may take 1 5 snapshots each time the Snapshot button is pressed e The lower portion of this menu is for snapshots taken on a schedule or when triggered Channel This is the one taking the snapshots Mode Timing Snapshots will only be taken during the times set up in Record Schedule gt Snapshot PICTURE 4 1 4 PICTURE 4 1 5 Trigger Snapshots will only be taken when triggered by an alarm or when motion is detected Image Size Up to the maximum resolution of the camera Quality
47. n bar will also alert you to issues with the status of your drive network connection and alarms with red icons when a situation arises 17 SHORTCUT VIDEO CONTROLS Moving the mouse to the upper center of a channel with a live feed will reveal the Shortcut Video Controls These allow you to perform quick playback and backup functions digitally zoom in and add another camera PICTURE 2 4 5 Realtime Playback Quick Backup 2 vigtaizoom 4 Snapshot Realtime Playback The window will play back the most recent segment of video recorded by that camera The length of this video can be set in the System gt General menu See Section 4 5 Digital Zoom Click to activate and then click and drag to select an area of interest in the video to enlarge it Right click to return to normal view Quick Backup Saves five seconds of video It can be live or Realtime Playback video The file will be saved in DAV format which will require the playback software included on your CD Snapshot Captures still image s of the on screen video The number of images and the delay between each one can be set in the Camera gt Camera Settings gt Snapshot menu See Section 4 1 Audio f you have a microphone located with the camera and a speaker connected to your DVR you can turn the audio on or off using this icon 18 2 5 ON SCREEN MENUS AND WINDOWS Your DVR will normally display live video from your cameras in the Live Viewing mode It
48. n help identify network bandwidth ISSUES This window shows the version of the firmware the operating system plus additional details about your recorder PICTURE 5 1 3 PICTURE 5 1 4 PICTURE 5 1 5 63 5 2 EVENT INFORMATION This window shows the active event status of your DVR and connected cameras INFO A N Device Status Device NIC No 1 HDD No 0 Net Disconnection Net Channel Status Channel CH 16 Local Alarm 16 Video Loss PICTURE 5 2 1 e Items will be grayed out unless there is an event currently taking place such as movement seen on one channel or the loss of connection to the network 64 5 3 NETWORK INFORMATION This is one of the active windows in the Information section Here you can see who is logged into your DVR as well as see and test the data transmission from your DVR User Name IP Address User Login Time Block For Block Time 60 E PICTURE 5 3 1 INE USERS This shows remote users currently logged into your system e Admin Accounts Section 4 5 can disconnect a user e Users can be blocked for up to 18 hours LOAD You can see the status of your DVR s network connection e f you are experiencing issues with choppy video you can check your send and receive speeds against those of your network using an online speed test and adjust your substream settings if needed See Section 4 1 PICTURE 5 3 2 65 TEST You can see the status of yo
49. nes how devices communicate with each other e This window displays your DVR s IP address and other information which will be needed when remotely logging into the DVR using the QC View mobile app the Smart PSS software or web app Use the WAN IP Address when logging into your DVR over the Internet or away from your local network Use the IP Address when logging into your DVR on the same network e The DHCP box should remain during setup This is covered on the Remote Monitoring Setup poster e Uncheck the DHCP box after setup to make sure the IP address does not change Static IP address 48 PORTS Ports are the doorways through which data travels to and from the DVR Torr PPPOE DONS UPrP Max Connection Your DVR will Support up to BLOCK ALLOW EMAL 20 remote connections You can reduce this ai number if desired TCP Port HTTP Port If you are experiencing problems with connecting your DVR to the Internet it is likely because there are other devices on your network that use one of these two port numbers Check the Remote Monitoring Setup poster or Remote Monitoring Guide for instructions on how to correct the situation This is for use only with a dial up modem instead of a router You will need to contact your Internet Service Provider for the correct information to enter into this window d DE IS This feature allows you to utilize an easy to remember web style address to log into your DVR rather t
50. ol of each channel In this case the controls will only affect the screen highlighted in green Click once on a camera s view to select that channel It should also be noted that certain functions only work or work best in single channel viewing mode SZ IPAQ OGIO a i n MURS REC OPIC Ba j id M a Interval he Ma f zw ahs NE 3 STE Meo r th s a gt om eli _ EF 1 23 12108 19 02 From R W HDD I Su Mo Tu We Th Fr Sa 1 2 RSE 5 6 7 8 L_ 9 10 IL 12 13 14 15 16 17 18 19 20 21 cts L 4 22 i 25 26 27 28 CU i r pe 08 19 02 PICTURE 3 2 1 28 Video Playback Controls Play Play Slow Fast Volume Forward Reverse Play Control Stop Frame Adv Rev PICTURE 3 2 2 Start Stop and Play Clicking either of the Play buttons will start the playback in the desired direction The button s icon will change to a Pause icon to allow you to freeze the playback as needed If you have Sync unchecked clicking Stop will end the playback of the video in the selected screen while any other videos will continue to play Otherwise Stop will end the video playback on all screens Frame Advance Reverse These buttons are only active when the playback has been paused They allow you to move forward or backward in 2 second increments Slow Fast Play There are four speed settings for each button Clicking these buttons will increasingly slow or speed up the playback as appropria
51. otion tampering or loss of video is detected SETTING 17 CAMERA iy EVENT FTNETWORK BL STORAGE 4 SYSTEM DETECTIONS ALARM ABNORMALITY ALARM OUT Motion Events VideoLoss Tampering Default Copy Cancel Apply DETECTIONS Motion Events This tab is divided into two parts The upper portion is for fine tuning the motion sensitivity of each camera while the lower segment controls how the DVR will respond when it detects motion on that channel Channel Each channel can be individually configured Enable This turns motion detection on or off Region You can turn off motion detection in certain areas of the video such as the area covering a busy street or a hallway at the base of a restricted staircase e Clear areas will not detect motion e Up to four different motion detection levels can be set for each channel Al AE e Where areas overlap the higher numbered a zone s settings will be used a Motion Detection Regions 1 Click the Setup button 2 The camera s view will appear on screen with a grid overlay Areas that are sensitive to motion detection will have a colored hue 3 Click or click and drag on an area to make it clear motion detection off 4 Clicking on the area again will restore motion detection sensitivity 5 Right click to exit the window Sensitivity Adjusts sensitivity to changes in brightness From O to 100 with 100 being most sensitive Threshold Compares target area to overal
52. r 8 screen viewing mode Control Playback progress bar in Playback mode Control PTZ camera and switch menus in PTZ mode Function Opens volume control Switches PTZ control menu ae PICTURE 2 3 1 Use with Directional keys to set up Motion Detection 0 9 Keys Use in similar manner to phone keypad to enter password etc Push number to select desired channel for viewing 2 4 LIVE VIEW Live View is the default mode for your DVR It will display the video feeds from your cameras either a single channel or from multiples You do not need to be logged in to view or change channels Single Screen 4 Screens 8 Screens 9 Screens 16 Screens PICTURE 2 4 1 The number of channels that can be displayed at once depends on the capacity of your DVR For instance if you have a four channel system the viewing options will be limited to single or four screen modes Clicking on any one screen in multi view mode will bring that screen to full screen single view mode The exception is in eight view where clicking on one of the smaller displays will move it to the larger display You can also drag channels to a different position on the screen with the displaced channel relocating to the position of the one that was moved LOGIN SYSTEM LOGIN For your protection the DVR will log you out after a period of inactivity To make any changes to your admin system or to view recorded video you will need to log back in Use the mouse to select
53. r DVR these ports may be located on both the front and back panels Connect your USB mouse to one of the ports on the back panel leaving the other port available for use in backing up files VGA For connecting your DVR to a VGA computer monitor VGA cable not included 11 Depending on your model your DVR may have one or more of these ports as well RS232 This port is for factory maintenance only AUDIO AUDIO AUDIO IN OUT Standard RCA type connectors Audio In ports are for connecting microphones which have been located near a camera to capture audio a The Audio Out port is to connect to a speaker The color of these ports may vary VIDEO VIDEO OUT RCA OUT Connect to a standard television as a video display using an RCA cable not included VIDEO OUT BNC Also used for connecting a standard television as a video display Requires a BNC to RCA adapter or cable ALARM BLOCK This serves as a connection point for one or more external alarms or sensors Full details are given in the Alarms section of this manual eee eee eae The size of the block will vary ESATA Models with this port can back up files to an external hard drive 12 2 2 MOUSE CONTROL Your DVR is controlled through the USB mouse Some models also include an infrared remote control and buttons on the front panel that serve as shortcuts The mouse works the same as on a computer with different functions possible
54. ra to run a pre programmed function a Zoom amp Focus rs ris PICTURE 2 6 4 Controls additional features Opens the camera s Aux such as lamp or wipers If Menu internal on screen menu if available available Preset Moves camera to a pre set Camera will move to a Tour Point point sequence of pre set points za Camera will record your The camera will move i Auto i Pattern movements and then follow horizontally between two Scan that path points gt Auto Camera will automatically Fli EEE aac Pan continue to rotate 360 p p ge Set up and save Preset Config Points Tours Patterns and borders for Auto Scan Stop Stops the camera s current Reset action RUNNING PTZ FUNCTIONS Enter the number of the action tour pattern etc that you want the camera to run and then click the button for that action The camera will follow that command until stopped using the Stop Reset button or by a user taking direct control PROGRAMMING PTZ FUNCTIONS Click the Config button to open up the Configuration window Preset Point 1 Enter a number for this point 1 80 ass 2 Move the camera to the desired point using the reset Pattern Border Directional Controls Preset 0 3 Click Set 4 Repeat for additional points Set Del Preset 5 Right click to exit this window back to the PTZ Control window PICTURE 2 6 5 22 Tour This is also known as a Patrol 1 Enter th
55. rding Auto Delete Old Files e This will delete old recordings that have not been locked to clear room on the hard drive e Using the pull down you can select that files older than the number of days specified up to older than 31 days will be deleted CAUTION Deleted recordings cannot be recovered 58 ORT AND EXPOR If you are using more than one QC DVR you can copy the settings from one machine to the other GENERAL DISPLAY Device Name Csi Refresh ACCOUNT Total Space Cs Free Space AUTO MAINTAIN XP Address DEFAULT UPGRADE New Folder Format Import Export PICTURE 4 5 10 e When you insert a USB drive into the front port of the DVR you will be presented with a window with several options Right click to close this window e Once a USB drive is connected the Device Name Total and Free Space windows will fill with information about that drive e The file window operates like that on a Windows PC New Folder Create a new folder for your settings to be saved Format This will erase all files on this USB drive Import Navigate to where a settings file is saved on the drive and then click Import Export Navigate to where you want to save the settings file and then click Export 59 DEFAULT Restore some or all of your system s factory settings IMPORTANT Restoring the default settings will remove any changes you ve made to your recording schedules PICTURE 4
56. re factory default setup There is no video input signal or it is too weak Check privacy mask setup Loose power or video cable connection Real time video color is distorted Possible Causes When using BNC output NTSC and PAL setup is not correct The real time video becomes black and white DVR and monitor resolution settings are not compatible Video cable is too long signal is becoming degraded DVR color or brightness setup is not correct Cannot search local records Possible Causes HDD cable is damaged HDD has failed The recorded file has been overwritten Record function has been disabled Video is distorted when searching local records Possible Causes Video quality setting is too low Program read error bit data is too small There is mosaic in the full screen Please restart the DVR to solve this problem Hard drive data cable error Hard drive malfunction DVR hardware malfunction D OO 10 O 11 O 12 0 OO O 13 oao ogo 14 aoogog 15 OQ OOO There is no audio when monitoring Possible Causes Channel with audio is not full screen make the channel you want to hear audio on full screen Audio cable is damaged No speaker or damaged speaker Low volume No microphone There is audio when monitoring but there is no audio when system plays back Possible Causes Setup is not correct Please enable audio f
57. s Unlike conventional PTZ cameras they don t require additional wiring as control signals are sent through the same wire that carries the camera s video Because of their extra capabilities they require additional setup to program their movements These settings are found in the same window used to control the direction of the PTZ camera The PTZ Control window can be reached through either the Navigation Bar left or Shortcut Menu right a View 16 25 View 25 3 View 36 FEA ts AUTO FOCUS PICTURE 2 6 1 PICTURE 2 6 2 BASIC CONTROLS The PTZ camera is manually controlled using the mouse in the PTZ Control window Clicking and holding an arrow in the Directional Controls will move the camera in that direction until the mouse is released or the physical limits of the camera is reached such as elevation PICTURE 2 6 3 An alternate way of directing the camera is with the mouse itself QCN series cameras only 1 Click the Mouse icon to the immediate right of the Directional Controls 2 The PTZ Control window will disappear 3 Click and drag to point the camera where desired 4 Right clicking will return you to the PTZ Control window On cameras that support these features the zoom focus and iris light level can also be adjusted using the and buttons 21 EXPANDED CONTROLS Clicking on the arrow at the far right of the PTZ Control window reveals the expanded controls area which lets you command the came
58. s Motion amp Alarm covers those functions Method 1 Schedule Timeline 1 Select the desired channel 2 Click the colored box above the timelines to choose which mode you ll be editing 3 Click and drag the mouse in the time periods that you want the recording to continue 4 Repeat for other cameras recording modes or days as desired Method 2 Precision Scheduling 1 Select the desired channel 2 Click the gear icon to the right of one of the days to open the Period window 3 Set the start and end times for one or more recording period 4 Select the recording mode for each period 5 Select the other day s you want this schedule to run 6 Click Save to exit PICTURE 4 1 9 e Settings made in one method will affect the other method e Default Restores recording settings for this channel back to 24 7 Motion Detection only e Copy Copies the settings for this channel so you can apply them to another channel e Click Save before exiting this window to preserve your changes Setting a Snapshot Schedule Control when snapshots are taken in the same way recordings are scheduled Holiday Schedule e Creating a holiday in the System gt General window Section 4 5 will add another schedule below the Saturday timeline You can set up a specific schedule that will automatically be used on any date added to the holiday list If for instance a holiday falls on a weekday the holiday schedule will override the nor
59. sed against opening the case when atmospheric conditions present the risk of static discharge which can damage electronic components WARNING ELECTRIC SHOCK RISK The DVR MUST be unplugged from all power sources as well as from the cameras before opening the case Failure to do so can result in damage to the DVR or its components as well as injury or death Whether installing the drive for the first time or removing the Changed this page steps are the same 3 31 14 Make sure your work area is clear and there is plenty of space for you to work without the DVR getting damaged or falling off STEP 1 Disconnect the DVR from the power source as well as any other connections Remove Screws Number and exact location vary by model PICTURE A 2 1 PICTURE A 2 2 STEP 2 Loosen the cover screws STEP 3 Insert four screws into the Depending on the model of your mounting holes on the new hard DVR they may be located on the rear drive DO NOT fully tighten but give and side panels or the bottom three twists each You may need to slide the cover towards back and lift upward to release 72 PICTURE A 2 3 STEP 4 Line up hard drive mounting screws with mounting holes at the bottom of the DVR and slide the hard drive to move the screws to the narrow part of the holes PICTURE A 2 5 STEP 6 Make sure that the mounting screws are in the narrow part of the holes and tighten them firmly PICTURE A 2 4 STEP 5 Car
60. te A fifth click on either button will return the playback to normal speed You can also decrease the effect of one button on speed by clicking the other Example With playback set on Fast 3 you can slow it down to Fast 2 by clicking on the Slow Play button Volume If you have a microphone equipped camera or a microphone located with your camera you can play back any audio that was recorded along with the video Adjust the volume with the slider as needed 29 DIGITAL ZOOM Digital zoom in video playback operates differently than it does in Live View as described at the beginning of this chapter Both are digital zooms where the image is electronically enlarged usually in exchange for a decrease in image clarity You can digitally enlarge an area of a video by clicking and dragging with the cursor on the area of interest This action will draw a green rectangle on the screen When you release the mouse button the cursor will change to a magnifying glass Click within the border to zoom into the area If you need to re draw the box merely click outside the area to dismiss the box and then re select the area In the case of a multi screen viewing mode the zoomed in view will fill only that portion of the screen occupied by that channel You can switch to single screen mode by double clicking on the screen as described earlier You can also go to full screen mode and back to multi screen mode as well Right clicking with the mous
61. th This is the maximum length in minutes Files under the maximum will upload completely Files longer than the maximum limit will only upload to that limit and not continue If the value is left at O there is no limit and the system will upload all files completely Image Upload Interval This is the time taken between snapshots uploaded to the FTP e The lower portion of this window allows you to set up to two upload periods for each channel Recordings made during the time s selected will be uploaded to the server You can specify which type of incidents will be uploaded as well e Once you ve completed your FTP setup click the Test button to check your settings 91 4 4 STORAGE This window helps you manage your DVR internal hard drive s A y j F HDD MANAGER GROUPING Free Space Total Space PICTURE 4 4 1 HARD DISK HDD MANAGER This window shows the status of your hard drives including free space and allows you to re format them if needed e An installed and functioning hard drive will be represented by a line e A missing hard drive will be represented by an empty circle O e You can switch the status of a drive between Read Write and Read Only if needed to preserve records If this is the only drive in the DVR all recording will stop and you will receive Full Disk alerts if you have set those up in the Events window e t is better to lock important files in the Search and Playback
62. the box next to the file s you wish to save En a ba STEP 2 Click on the Backup button item b in Picture 3 2 4 and the Backup window will open 08 19 52 M 10 06 56 A CD 12 AA AR M ail STEP 3 Your device will be listed at the top of the window showing how much space is available Below it the list of file s you wish to back up will be displayed along with type start and end times and size At the bottom of the window the space required to save the file s will be displayed You may uncheck any files you do not wish to back up at this time The Remove button will remove all the files from your list 0 00 KB Space Needed 01 24 12 10 01 02 End Time 01 24 12 10 02 14 Size KB 1701 BACKUP r 0 00 KB 0 00 KB Free Total STEP 4 Choose the video format you want to save your file s in AVI or DAT Files saved as AVI can be played in most video playback programs STEP 5 Press Start to back up your selected files PICTURE 3 2 6 Right clicking the mouse will exit this window without saving the files Right clicking with the mouse will also exit the playback window NOTE If the video files are in DAT format they will not play outside the DVR without being converted to avi format using the included General Player software available for free download at Q See com by searching for your model number and looking under Software This software can also convert the DAT files to AVI
63. turer shall not be liable for any damages whatsoever from misuse of this product This manual is written for the QC900 Series of Digital Video Recorders DVRs and was accurate at the time it was completed However because of our ongoing effort to constantly improve our products and the different capabilities of the three models additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www Q see com to check for the latest firmware updates and product announcements This manual covers the setup and local operation of the DVR Instructions for configuring the DVR for remote access along with instructions for monitoring the DVR using a computer or mobile device are contained within the Remote Monitoring Guide which is included on the CD that accompanied your DVR and which can also be found on www Q See com support Throughout the manual we have highlighted warnings and other important information that will assist you In operating your new system in a safe and trouble free manner Please take the time to read and follow all instructions and pay attention to alerts as shown below IMPORTANT Red boxes with this icon indicate warnings To prevent possible injury or damage to the product read all warnings before use NOTE Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system
64. u should use a FAT32 format utility such as those available through CNET com On a Macintosh computer you will need to reformat the USB flash or external hard drive using the Disk Utility app located in the Utilities folder within the Applications folder Connect your drive to a USB port on the Mac and it should appear in the list on the left of the window Select your drive from the list making sure that it E TE ST310005 2645 Meda is highlighted before proceeding Bueno ao tions Uno onde CES muet de Ce In OSX 10 6 you can set the format to MS DOS mas DA TN FAT in the Erase tab In OSX 10 7 or later you en esem will use the Partition tab Click the Apply or Erase button depending on your system to reformat the USB drive Urkse Free Soete Seurty Osters boe Moum Point Yohanna DO AAMI Capacity 1 05 CE 1227 004 480 Byes terms MS OO PAT IE Av fisble 102 CR 11026 268 752 Brien Queers Enabted he Weed 11 1 MB 11 059 200 Ren D eme af Foden 0 Numer of Files 512 PICTURE 3 3 5 IMPORTANT Reformatting a drive will erase ALL data on the drive 3 4 SHUTDOWN D The DVR should never be shut off by unplugging it or by using the power switch without first using the Shutdown function This function allows you to shut down the DVR j safely by letting the system finish writing files Shut Down Logout Restart parking the hard drive and other actions to preserve the electronics Once the process has finishe
65. unction Corresponding channel has no audio input Time display is not correct Possible Causes Setup is not correct Battery contact is not good or voltage is too low Replace battery Incorrect time zone Motion detection function does not work Possible Causes Period setup is not correct Motion detection zone setup is not correct Sensitivity is too low Cannot log in client end or web Possible Causes For Windows 98 or Windows ME user please update your system to Windows XP or later ActiveX control has not been enabled Video card driver on computer may need to be upgraded Network connection error Network setup error Password or user name is invalid There is only mosaic no video when previewing or playing back video file remotely Possible Causes Network bandwidth is not sufficient Computer does not have enough resources to handle video flow There is privacy mask or channel protection setup Current user does not have monitoring rights DVR local video output quality is not good Network connection is not stable Possible Causes Network is not stable IP address conflict MAC address conflict DVR network card error USB backup error Possible Causes System uses too much CPU resources Try stopping recording first and retry backup Data amount exceeds backup device capacity Backup device is not compatible Backup device is damaged 1
66. ur DVR s connection to remote cameras and save the results for analysis This is useful if you are experiencing problems receiving video 1 Enter the camera s network address found in the Camera gt Remote Window Picture 5 3 4 see Section 4 1 into the Destination IP field 2 Click Test 3 Messages regarding the test will appear below the Destination IP field Advanced users can analyze the network connection by saving the network sniffer packet to a USB flash drive 1 Connect a USB drive 2 Navigate to the location where you want to save the sniffer packet on the USB drive 3 Click the yellow icon at the far right to start recording the data 4 Click the yellow icon again to end the recording e Packet files will be saved in the ocap format 66 PICTURE 5 3 3 PICTURE 5 3 4 5 4 ACTIVITY LOG This searchable window contains the list of all user and system activities such as reboots time updates and etc INFO F1 NETA OR TA Start Time 2014 01 20 00 00 00 End Time 2014 01 21 00 00 00 Types All X Search 20 Time Event Details f 7 2014 01 20 11 53 24 Save lt Monitor gt config 8 2014 01 20 11 53 24 Save lt Monitor gt config 9 2014 01 20 11 53 24 Save lt Monitor gt config 10 2014 01 20 11 53 24 Save lt Monitor gt config 11 2014 01 20 11 53 24 Save lt Monitor gt config 12 2014 01 20 11 53 24 Save lt Monitor gt config 13 2014
67. w technology with professional grade features and flexibility that allows the do it yourselfer to easily setup and maintain a reliable and secure security system for home and office It utilizes a dual core CPU running an embedded Linux operating system to maintain stable operation and a popular H 264 compression algorithm to produce high quality low bitstream footage that is easy to manage and efficient to transfer over the internet It can use various functions such as record playback and monitoring at the same time and produces audio and video synchronization This product has advanced network technology and data transmission functions allowing you to control and monitor your system remotely IMPORTANT Even though they use identical cables and connectors conventional analog cameras WILL NOT WORK with an AnalogHD recorder Also AnalogHD cameras will not work with a conventional analog recorder This product offers the following features Smartphone Compatible Access live footage directly from your iPhone iPad Android phone and tablet or other supported mobile device Your DVR can also be set to e mail your hand held device whenever specific activity occurs such as motion detection Dual Video Streams The DVR will record high definition video directly to its internal hard drive while streaming a more compact lower resolution or frame rate video feed over the network or Internet for real time viewing on a computer or mobile d
68. were triggered will continue to record for up to five minutes afterwards Tour This is not the PTZ tour When enabled this will cause the DVR to cycle through the full screen views from the selected cameras Snapshot In addition to recording video other cameras can be set to take snapshots set up in Section 4 1 Buzzer The DVRS internal buzzer will sound for the same duration as the external alarms ZETTE nr rr STORE et 3 e Copy the settings from one camera and apply them to another channel if desired This does not include the Motion Detection area settings from the top of the window e Click Apply to test your settings e Click Save before exiting this window to preserve your changes Tampering These options are identical to those for Motion Events but are triggered when the DVR determines that someone has covered the camera to avoid detection Video Loss If the DVR loses contact with the camera through power loss cut cable or anything else that interrupts the signal it will trigger the actions you select These are the same options as available in Motion Events PICTURE 4 2 4 45 This window handles inputs from external alarms and sensors in the same way that the Detections window handles camera inputs If your DVR does not have an alarm block this feature will not appear in your menu DETECTIONS ALARM ABNORMALITY Alarm In 1 D ALARM OUT Enable z Type Normal Open Alarm Name Alar
69. window and to back them up as well e Click Apply to test your settings e Click OK before exiting this window to preserve your changes Format Your DVR will automatically format newly installed hard drives The Format button is used to reformat a hard drive IMPORTANT Reformatting the hard drive will erase ALL records including locked files 52 GROUPING On systems with more than one internal hard drive you can group multiple hard drives into a group that will act as a larger single hard drive and different types of recordings can be assigned to that group SETTING 2 STORAG HDD MANAGER HDD Setting Main Stream Sub Stream Snapshot GROUPING Current HDD Mode is HDD Group HDD No Group HDD No Group 1 cE Gap PICTURE 4 4 2 HDD Hard Disk Drive This is the tab where you assign drives to a group Main Stream e The Main Stream video is the larger data stream used by the DVR and viewed when you play back the video at the DVR e Use this tab to assign specific channels to the desired disk group HOD MANAGER Sub Stream e The Sub Stream video is the lower quality lower bandwidth video that is sent to your mobile device e This tab works exactly the same as Main Stream above PICTURE 4 4 3 Snap Shots e The still images captured by the Snapshot feature can be saved on a separate drive group if you want e This tab works exactly the same as Main Stream above 53 4 5 SYSTEM Settings
70. your account from the pull down and then to push the keys on the Virtual Keyboard to enter your password Click Enter to submit the password and exit the keyboard PICTURE 2 4 2 Until new accounts are added there are two pre configured accounts available to users who log into the DVR e Administrator local and network User name admin Password admin e User name user Password user The Admin account cannot be deleted but you can and should change the password IMPORTANT It is highly recommended that you change your system password after you complete the setup of your system to ensure the security of your system Record your changes and keep that information stored securely as the system will prevent access if the incorrect login information is attempted three times within a 30 minute period If you find yourself locked out of the DVR because of this wait 30 minutes reboot the DVR and attempt to log into it again SHORTCUT MENU In Live View mode right clicking anywhere on the screen will bring up the pop up Shortcut Menu Shortcut Menu This menu allows you to quickly change your viewing mode as well as moving directly to a selection of menus including the Main Menu View This allows you to view a group of cameras on screen at the same time The number of cameras available will depend on how many cameras your DVR will Support The arrows to the right of the view options will allow you to select specif

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