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Psiber Data Systems NETWORK IP TESTER User's Manual

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Contents

1. 1 enter and PING a new IP address 2 PING one of eight preprogrammed IP addresses see IP List Setup or 3 seguentially PING all of the one to eight preprogrammed IP addresses When Enter IP See Data Entry or one of the eight preprogrammed IP addresses are selected pressing the PING function key transmits the PING packet and Waiting is displayed until a response is received When the PINGed IP address is in the same subnet as the Pinger IP address and the PING response is received the Round Trip Time is displayed and the packet is checked to see if the received data is identical to the transmitted data Data Good or if there has been data corruption Data Bad IP PING et eh Address Exit Repeat Info The MAC address of the PINGed IP address is displayed by pressing the INFO function key When more than one response is received from a PING Dupe IP Error is displayed indicating a duplicate IP address is present on the network If no PING response is received within ten seconds No Response is displayed When the PINGed IP address is in a different subnet than the Pinger IP address the unit first attempts to locate the default gateway If the gateway does not respond the Pinger displays a No Gateway Found message indicating either the gateway is not functioning properly or an incorrect gateway IP address was entered When a gateway is located a Gateway Found message is displayed and the P
2. not recharge the batteries Auto Power Down The Pinger will automatically tum off after the time selected in the Power Down Setup screen or will run continuously until manually turned off when ON is selected for Power Down Low Battery When the batteries are below the level reguired for the Pinger to operate properly a LO BATT message appears in the upper right hand corner of the display APPLICATIONS Installation Verify physical layer connectivity between any two points on a network by sending an actual data packet to the other IP address and receiving the packet back Use two units to PING each other to test network end to end operation prior to installing work stations servers or other network devices Trouble Calls Reduce troubleshooting time by ensuring the Link is active wire polarity is correct and data is not being corrupted Moves Adds and Changes Port ID feature transmits Link activation signals to identify the hub switch port that is connected to a wall outlet Four different blink rates and a continuous mode provide compatibility with a wide range of network equipment Network Management Measure Round Trip Time between different points on the network to determine if high traffic levels are causing poor network performance Typically Round Trip Times should be less than one second Identify the MAC address of a network device Remote Office Support Users in remote locations can connect the Pinger at a p
3. switches from various manufacturers have different specifications for the time it takes for Link signals to turn the Link LED on and off The Pinger has four different blink rates and a continuous mode that can be selected by pressing the Up Down cursor key An initial test directly at the hub or switch will determine the best blink rate setting before conducting a Port ID test at a wall outlet SETUP Pressing the SETUP key in any screen presents the Setup Screen SETUP Configure IF LIST Exit The Up Down cursor key is used to display 1 IP List Setup 2 Pinger IP Setup 3 Subnet Mask Setup 4 Gateway Setup 5 Power Down Time Setup or 6 Pinger MAC Screen Press the SELECT function key to enter the displayed setup screen The Pinger MAC can not be changed IP LIST SETUP SCREEN The IP List Setup screen is used to enter from one to eight names and IP addresses The Pinger can then PING the entries individually or PING all entries sequentially IP LIST SETUP Name Address Exit Save Setup Data Entry Use the Up Down cursor key to select one of the eight storage locations and press the right arrow key to display the cursor and begin entering a new name or editing an existing one Use the data entry keypad to input the number or letter each time the key is pressed the next etter or number on the key is displayed Pressing the right cursor key advances to the next character Pressing the left cursor key selects the previous cha
4. 5 HIN Exit Save Setup Settings available are five minutes fifteen minutes thirty minutes and on must be turned off manually Press the SAVE function key to store the selected setting SUBNET MASK SETUP SCREEN To Ping an IP address in a subnet different than the subnet of the Pinger requires that the Subnet Mask be entered and ON and the appropriate Gateway IP address has been entered Mask ON and OFF is selected with the Up Down Cursor key The Mask is entered as described in the Data Entry section A zero in the first field is an invalid mask entry and the Pinger defaults to 255 when the mask is saved SUBHET SETUP Maski OH SNMask 255 255 5 G Exit Save Setup NOTE Subnet Mask and Default Gateway IP address may be found by going to a computer on the subnet where the Pinger will be used open the Windows Control Panel open the network icon open the LAN Icon select TCP IP Protocol and then select properties GATEWAY SETUP SCREEN The IP address for the default Gateway typically a router or a server is input from this screen GATEWAY SETUP Address it Exit Save Setup Pinger MAC SCREEN The Pinger MAC address is displayed in this screen The MAC for each Pinger is unique and can not be changed See Note in DHCP POWER Duration The Pinger will typically provide 10 12 hours of operation from a set of four AA alkaline batteries An AC adapter is also provided which will power the unit but does
5. ING test continues as described above When a PING response is received from another subnet the MAC address of the Gateway is shown GW MAC when the Info key is pressed Note When the IP address of the device being PINGed is in the same subnet VLAN as the IP address of the Pinger the Subnet Mask can be ON or OFF and a Gateway IP address is not required When the IP address is in a different subnet VLAN the Subnet Mask must be ON with the mask entered and the IP address of the Gateway must be entered See Subnet Mask Setup and Gateway Setup IP LIST SCREEN When List is selected and the PING function key is pressed each IP address stored in the IP List see IP List Setup is PINGed in turn The same Waiting and No Response messages are displayed as described above IP LIST Hame b Address i6 Exit After completing the PING of the last stored IP address the IP List Reponse screen is presented IP LIST RESPONSE SCREEN The IP List Response screen shows the results of the PING to each of the stored IP addresses IF LIST RESPONSE Name The Up Down cursor key is used to scroll through each IP address with Round Trip Time Data status and MAC address presented for IP ad dresses that are found or No Response for IP addresses that did not respond within ten seconds Times that are less than one second are shown in milli seconds ms IP RESPONDER MODE The Pinger will respond to a PING request
6. PINGER NETWORK IP TESTER USER S GUIDE 2 psiber BOX CONTENTS Pinger Network IP Tester AC Adapter Four AA Alkaline Batteries User Guide BATTERY The Pinger operates on four AA alkaline batteries Remove the battery cover at the back of the unit and insert the batteries with the orientation as shown Battery polarity is Q marked inside the battery well for reference IE a TECHNICAL OVERVIEW The Pinger Network IP Tester uses the PING function to send a data packet to another IP address on a network or respond to a PING sent to its own IP address The PING test is used to verify connectivity measure round trip communications time check data integrity determine a MAC address identify duplicate IP addresses and search for up to eight stored IP addresses The Pinger provides a DHCP Client emulation mode and a Port Identification function with selectable blink rates to locate which port on a hub or switch that a wall outlet is connected NETWORK COMPATIBILITY The Pinger is designed for testing an Ethernet network that uses the IP protocol The unit can communicate directly with a hub switch router NIC or other network device that uses 10baseT or a 10 100Mbps Fast Ethernet device set for 10baseT or Auto negotiation operation The Pinger will identify when it is connected to a 100baseT only device but it cannot transmit or receive a PING When a 100baseT connection is identified locate a different port or devic
7. e on the network that is configured for 10baseT or Auto negotiation to run the Pinger tests MECHANICAL FEATURES LEH ee KO Ki PINGER CURADOR KETI __ LEFT USD RIGHT DATA E ITEE EVL OPERATION To test a hub or switch connect a patch cable from the RJ 45 port on the eguipment to the RJ 45 jack marked LAN on the Pinger To test a NIC or most routers connect a patch cable to the RJ 45 jack marked NIC on the Pinger LINK SCREEN Turn on the Pinger by pressing the PWR button The unit scans the RJ 45 connections searching for Link signals Searching Repeat Setup If no Link signals are found a No Link message is displayed and a REPEAT function is provided to rerun the search for a Link Partner When proper Link signals are found the Pinger displays the Link speed normal or reversed polarity of the connection and enables the PING DHCP and PortlD function keys Disconnecting the Pinger will cause the unit to immediately restart the search for Link signals LINK Speedi Polarity Ping DHCP PortID Note the Pinger is not compatible with equipment set for 100baseT only operation The Pinger displays a 100baseT message when this type of connection is detected but can not run any of the tests IP PING SCREEN Pressing the PING function key in the Link Screen presents the IP PING Screen IP PING Hame E IF Address Exit Ping Setup The Up Down cursor key is used to select
8. not provide the Gateway IP Address a 0 0 0 0 IP Address is displayed Pressing the PING key while in the DHCP Client mode presents the IP PING screen with a DHCP ACTIVE message displayed and the IP Address of the Gateway If Gateway information is not available the DHCP Server IP Address is shown Address Exit Pressing the PING key from the IP Ping Screen transmits a PING that uses the IP Address Gateway Address and Subnet Mask provided by the DHCP Server instead of the IP Address Gateway Address and Subnet Mask that were previously entered and stored in the Pinger The Gateway IP Address is automatically entered as the address to be PINGed or the DHCP Server address when Gateway information is not available Alternatively a new IP Address can be entered or the Up Down cursor key can be used to select a previously stored address Pressing the EXIT key returns the Pinger back to the LINK Screen and clears the DHCP Server assigned addresses and mask Pressing the Setup key also clears the DHCP Server assigned information PORT ID SCREEN Pressing the PortlD function key in the Link Screen presents the Port ID Screen PORT ID Rate As soon as this screen appears the Pinger begins transmitting a pattern of Link signals that will cause the hub switch or NIC Link LED to blink or stay on continuously Identifying the specific port a wall outlet PC is connected to can aid in diagnosing the cause of failed PING tests Hubs and
9. racter Names can be a maximum of ten characters long Pressing the right cursor key an eleventh time advances the cursor to the P Address which is divided into four fields of three characters Only numbers can be input in the fields and the maximum valid number for any field is 255 Single digits can be entered in any of the three character locations and will be right hand justified when the cursor is moved to the next field Two digit numbers can be entered in the left two or right two character locations If an invalid number is entered the cursor will not advance to the next field After entering or editing the name and IP address press the SAVE function key to store the information in non volatile memory The information is retained even if the unit is turned off or the batteries are removed To remove an entry from the list press the right cursor key to select the entry and then press the star key A Delete Entry message is displayed and pressing the SAVE function key clears the selected name and IP Address PINGER IP SETUP SCREEN The IP address for the Pinger is input from this screen The Pinger comes programmed with a default address of 192 168 42 1 The Pinger IP address is changed as described in the Data Entry section PINGER IP SETUP Name Fi Address E E Exit Save Setup POWER DOWN SETUP SCREEN The Pinger will automatically turn off after the time selected in the Power Down Setup screen POWER DOWN Time
10. roblem point on a network and the the support desk can PING the unit over the Internet This test shows if there is correct network operation to the point where the Pinger has been installed Support Desk Resolve Internet log on problems by verifying the DHCP server is available and the assigned IP address is valid WARRANTY Psiber Data Systems Inc warrants that the product shall be free from defects in parts or workmanship for a period of 12 months from the date of purchase if used in accordance with Psiber Data Systems Inc operating specifications THIS IS THE ONLY WARRANTY MADE BY Psiber Data Systems Inc AND IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE Should any parts or workmanship prove defective Psiber Data Systems Inc will repair or replace at Psiber Data Systems option at no cost to the Buyer except for shipping costs from the Buyer s location to Psiber Data Systems Inc This is Buyer s SOLE AND EXCLUSIVE REMEDY under this Agreement This warranty does not apply to products which have been subject to neglect accident or improper use or to units which have been altered or repaired by other than an authorized repair facility Return of Equipment To return a product to Psiber Data Systems Inc first obtain a Return Authorization number from our Customer Service by calling 619 287 9970 The RA m
11. that is sent to the unit s IP address When the unit is in the LINK Screen showing speed polarity a PING to the Pinger IP address presents the PING Received screen PING RECEIVED From MAC Exit The Ping Received screen shows the IP and MAC addresses of the PING source The data packet in the PING request is limited to no more than 128 bytes or else the request will be discarded by the Pinger DHCP SCREEN Pressing the DHCP function key in the Link Screen presents the DHCP Screen and begins the DHCP client server test DHCP WAITING Address Exit Ping Info Note The MAC Address of the Pinger may have to be added to the Access List of the Default Gateway for the Pinger messages to be accepted see your System Administrator for Gateway requirements The Pinger transmits a Discover message to locate a DHCP server If no DHCP Server responds to the message within ten seconds the Pinger will retransmit the Discover message up to three more times If no DHCP Server responds after the fourth attempt about 40 seconds No Response is displayed When a DHCP Server responds to the message the Pinger displays Server Found the IP Address of the Server and the IP Address assigned to the Pinger DHCP SERVER FOUND Server 1 Address Exit Ping Info Pressing the INFO key displays the Gateway IP Address and the Subnet Mask used with the IP Address assigned by the DHCP Server Note If the DHCP Server does
12. ust be clearly marked on the shipping label or the package will not be accepted by Psiber Data Systems Inc See sample label below To Psiber Data Sytems Inc 7075 K Mission Gorge Road San Diego CA 92120 RAH XXXXXXXX Pinger psiber and the Psiber logo are trademarks of Psiber Data Systems Inc Copyright 2001 Psiber Data Systems Inc All rights reserved P N 1005 0600 0000 Rev A messkom Messkom Vertriebs GmbH Kirchstr 13 D 85416 Langenbach Oberhum Telefon 08761 70414 Telefax 08761 70416 Bankverbindung Raiffeisenbank Moosburg BLZ 701 696 14 Kontonr 1846 655 Amtsger Munchen HRB109371 Ust ldNr 172484582 Gesch ftsf hrer W alther Gold MESSKOM VERTRIEBS GMBH Ihr Vertriebspartner f r Messtechnik ISDN ADSL Kabeltester Netzwerktester Auf unserer INTERNET Seite Programm bersicht mit Preisen und Il Kostenlose Updates f r die Tester und Software von AETHRA www MESSKOM de email messkomWGat online de

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