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Polycom Conference Phone A User's Manual

1. Minimum Projected Area er i Approx 1 5 x 1 75 Projected Light Area TURES on hue for 22 x 26 Here Projected Light Area Projected Light Area for 8 5 x 11 Here for 11 x 17 Here 1 Rear Wall Figure 3 13 Document Camera Spotlight Location on the RPX 400 Main Table Use the Document Camera controls as needed Touch Zoom to zoom in or out on the document Touch oM A Focus to manually focus in or out on the document or touch AutoFocus to allow the document camera ly to focus automatically Polycom Immersive Telepresence ITP User s Guide Touch Lo Freeze Snapshot to take a still image of the document 5 Touch cy Stop to stop sharing content The Doc Cam button moves down on the screen and the content is no longer shown to the call participants Using an Integrated PC RPX Suites Only If your RPX suite is equipped with an optional integrated PC you can share content that is stored on that PC Note that OTX rooms do not have this option To view content using an integrated PC RPX suites only 1 Display the content on the PC screen 2 From the Home screen touch Show Content The Show Content screen appears 3 Touch the PC button The following then occurs The PC button moves up slightly on the screen and the PC content is shown to the call
2. 006 2 16 Selecting a Site Using the Directory 2 17 Placing a Call Using Meeting Composer 2 20 Ending a Call Using Meeting Composer 2 21 Use the Calendar do6s064a04 s2dd aerate iat aye ed ia aena es 2 22 Adjusting they OlUMIGsyaer1 peerless tome thee ones sanaee yeas 2 24 Adjusting the Volume at Your Site 0 0 00 0002 ee 2 24 Adjusting the Polycom Touch Control Volume 2 24 Muting the Microphones 20 0404 4000 seauvorese ee ewe baw sa eos 2 24 Geli Help 252422524235 corcergtenen sain E wees e a tae 2 25 Understanding Error Messages 0 cece ee eee eee 2 25 Calling the Help Desk 0 ee eee 2 25 Polycom Inc v Polycom Immersive Telepresence ITP User s Guide 3 Viewing People and Content eeeeeeee OM VION DO Pele 2a66r hn yagi ae stocse reese rE hack easaay 3 1 Viewing People in an RPX Suite 0 eee eee eee 3 2 Viewing People in an OTX or TPX Room 005 3 6 VEWTO CONNEC perrin prre IATE EEE hanes ees dee eaweneeee 3 9 Accessing the Content Monitors 00sec eee eee eee 3 10 Accessing the Content Monitors in RPX Suites 3 10 Accessing the Content Monitors in OTX Rooms 3 10 Accessing the Content Monitors in OTX 300 Rooms 3 10 Accessing the Content Monitors in Standard OTX 100 ROOMS aeri ieat torent E sone 5a ears eeee so
3. Multipoint capability Multi purpose room Seamless video displays Interoperability Transparent technology You can present content at a moment s notice whether you are on or off a video call by simply plugging a cable into your laptop All participants can easily view the content on the tabletop content monitors The Polycom Touch Control integrates with the rest of the Polycom product line creating a consistent user interface The Polycom Touch Control enables you to manage your conference by placing video and audio calls hanging up calls adjusting the volume showing content and selecting options Multipoint capability provides you with the flexibility of connecting to multiple telepresence rooms as well as traditional video conferencing systems at the same time Multipoint calls can be initiated by the Video Network Operations Center VNOC or they can be user initiated using the Polycom Meeting Composer feature When not used for telepresence conferencing participants can be seated on both sides of the main table In this way the room can also be used as a training room conference room or board room maximizing its use for your organization The main table has content displays on both sides of the table so everyone can see the content being shared in this configuration Large format seamless video display walls allow for viewing of continuous video across approximately either 8 feet for RPX 200 Series s
4. 11 00 am 12 00 pm Figure 2 25 Calendar Screen IAM Staff Meeting 1AM Sales Call 10 30 am 11 00 am AM Support Training 11 00 am 12 00 pm Figure 2 26 Join Button on the Calendar Screen 2 22 Using the Polycom Touch Control A few minutes before a meeting is scheduled to start a Join button will appear next to the meeting in the list Touch Join to join the meeting To view details about a particular meeting touch Info next to the meeting in the list The details of the meeting appear Staff Meeting Organizer Location Video Video Figure 2 27 Calendar Details Screen Depending on how your system administrator has configured the calendar features you may receive meeting reminder messages on your Polycom Touch Control Polycom Immersive Telepresence ITP User s Guide Adjusting the Volume This section describes how to adjust the sound you hear at your site how to change the volume on the Polycom Touch Control and how to mute the microphones Adjusting the Volume at Your Site Raising or lowering the volume affects only the sound you hear at your site To adjust the volume 1 From the Home screen touch Lid Audio 2 Use the Volume slider to increase or decrease the call volume When you are ina call volume control is available on the Call screen and in the top right corner of other screens Adjusting the Polycom Touch Control Volume You can adjust the volume levels
5. gt Show Content Help Desk Figure 2 23 Call Screen In an OTX 300 Call Using the Polycom Touch Control For more information about the tasks you can perform from the Call screen see pages 2 5 and 2 6 3 Touch Participants to view a list of the participants in the call Ending a Call Using Meeting Composer To end a call using Meeting Composer 1 Touch Hang Up on the Call screen as shown in Figure 2 23 The Hang Up screen appears Hang Up All Hang Up All Birch RPX400 Buckeye RPX200 Figure 2 24 Meeting Composer Hang Up Screen 2 Doone of the following To end the call with an individual participant touch the participant name in the list Toend the call with all participants touch Hang Up All You will receive a message that the call has ended 3 Touch OK Polycom Immersive Telepresence ITP User s Guide Using the Calendar The calendar feature enables you to use the Polycom Touch Control to view a list of scheduled meetings and to join those meetings Depending on how your system administrator has configured your system this feature may not be available For information about how your system is configured contact your system administrator To use the calendar 1 From the Home screen touch EJ Calendar The Calendar screen appears displaying a list of scheduled meetings JAM Staff Meeting 9 30 am 10 30 am 10AM Sales Call 10 30 am 11 00 am 11AM Support Training
6. Call Favorites Show Content Figure 2 1 Home Screen Page One Without Directory Server Registration Place a Call Search the Directory Show Content Figure 2 2 Home Screen Page One With Directory Server Registration From page two of the Home screen you can Touch Laid Audio to mute or adjust the volume of the audio at your site Touch B Calendar to display the meeting calendar Touch ka System to display system information for all codecs including IP address model software version and system name Transmit receive call speed and format statistics a0 Polycom Immersive Telepresence ITP User s Guide Software version for the System Controller paired with the Polycom Touch Control Calendar Figure 2 3 Home Screen Page Two From page three of the Home screen you can e Touch User Settings to display Polycom Touch Control settings including brightness volume and power e Touch bead Administration to display administration settings Contact your system administrator if you require any changes to the administration settings e Touch Call for Help to get help A User Settings Administration Call for Help Figure 2 4 Home Screen Page Three 2 4 Using the Polycom Touch Control Understanding the Polycom Touch Control Indicators When you are in a call the Call screen appears os ni Hang Up Add Participant Time in call 00 15 Participants Volume gt
7. Show Content Help Desk Figure 2 5 Call Screen In a Call From the Call screen you can complete these tasks Touch the Mute Unmute button to mute or unmute your microphones Touch the Volume slider to adjust the volume at your site Touch Hang up to end the call Touch Add Participant to add another call participant The Keypad screen appears a Do one of the following Ifyou want to dial a video call touch the toggle button on the left side of the text field until ggg Video Call appears ait If you want to dial an audio only call touch the toggle button on the left side of the text field until gt Audio Only Call appears iii Place the call by entering a name or number on the Call screen choosing a site from the Favorites screen or choosing a site from the Directory Refer to the Placing a Call section on page 2 9 for more information Touch Keypad to send DTMF tones Touch Show Content to select start showing or stop showing content Note that the background color of the Call screen will change when you are in a call and receiving content Touch Help Desk to get help 25 Polycom Immersive Telepresence ITP User s Guide 2 6 Touch Participants to get more information about the participants in the call The Call Participants screen appears From this screen you can touch View Call Statistics to get more information about the call such as the call encryption status and the far si
8. at the far site With traditional video conferencing participants tend to look at the video image of the person at the far site instead of looking into the camera Therefore true eye contact is not achieved as shown in the following illustration Polycom Immersive Telepresence ITP User s Guide Participant should be looking here Participant is looking here Here are some tips to achieve the best video in your Polycom RPX suite The cameras in Polycom RPX suites can capture images up to the end of each table and are designed for participants that are seated Therefore if you are seated at any of the tables you are visible onscreen Do not sit in front of the table seams If you do your image will look split to the far end participants You can be sure to avoid the seams by sitting in one of the designated seating locations Avoid repetitive motions that may distract other participants such as tapping your pen or fingers on the tabletop Remember that in telepresence conferences all movements expressions and gestures are visible to everyone in the meeting OTX Rooms Polycom OTX cameras are located under the camera shroud above the center display To achieve the best video from the cameras Do not sit in front of the table seams If you do your image will look split to the far end participants You can be sure to avoid the seams by sitting in one of the designated seating locations Avoid repetitive
9. center seats at the table The procedures in this chapter pertain to the Polycom Touch Control in both RPX suites and OTX and TPX rooms Any differences between the RPX OTX and TPX solutions are noted within the procedures If you have an ATX room with a Polycom Touch Control then most of the Polycom Touch Control functionality also applies to your system services the VNOC may handle many or all of the telepresence conferencing tasks for you If so you may not need to use the Polycom Touch Control 4 If your organization has signed up for Video Network Operations Center VNOC To use the Polycom Touch Control e Touch the Polycom Touch Control screen to select an item e Drag your finger across the screen to scroll e Touch Back to go to the previous screen e Touch A Home to go to the Home screen Most buttons on the Polycom Touch Control will either immediately visually depress or change color when touched If a button indicates a state such as mute it may take up to a second for the button to visually indicate the changed state If the response time is consistently longer than this or if you receive no response contact the Help Desk as described in the Getting Help section on page 2 25 Polycom Immersive Telepresence ITP User s Guide Powering the Polycom Touch Control On and Off To power on the Polycom Touch Control gt gt Connect the Ethernet cable to the underside of the Polycom Touch Control The H
10. motions that may distract other participants such as tapping your pen or fingers on the tabletop Remember that in telepresence conferences all movements expressions and gestures are visible to everyone in the meeting TPX Rooms Polycom TPX HD cameras are located at the top of the credenza To achieve the best video from the cameras Do not sit in front of the table seams If you do your image will look split to the far end participants You can be sure to avoid the seams by sitting in one of the designated seating locations Ina telepresence conference all movements expressions and gestures are visible to everyone As in any meeting avoid repetitive motions that may distract other participants such as tapping your pen or fingers on the tabletop Audio Tips Conducting Successful Meetings Polycom s superior audio and digital Ceiling Microphone Arrays are extremely sensitive Keep in mind that they will pick up all sound in the room even gentle noises and whispers and even if you are not in camera range Other helpful audio tips you should consider include Document Camera Tips When speaking you do not have to direct your speech to a certain location or speak louder than normal Simply speak in your normal tone of voice As in any meeting you should refrain from sidebar conversations These can be distracting especially in multipoint meetings where participants at a number of sites are present Whenev
11. participants Ifthere are content monitors in the room the content appears on all of those content monitors Ifthe other site in the conference is equipped with content monitors the content appears on those content monitors Ifthe other site in the conference has only one display the content appears on that display 4 When you are done using the PC touch the Stop button The PC button moves down on the screen and the PC content is no longer shown to the call participants Viewing People and Content Using a USB Drive You can show content using a USB drive and you can annotate the file while showing it to the far sites To show content from a USB drive using a Polycom Touch Control 1 Connect the USB drive to the USB connector on the right side of the Polycom Touch Control po a OL Coy Figure 3 14 Connecting the USB Drive to the Polycom Touch Control 2 From the Home screen or Call screen touch Show Content The Show Content screen appears 3 Touch zt USB to view the files on the USB drive If another participant has People Content IP connected to show content that content must be stopped before the Polycom Touch Control can show content from a USB drive 4 Navigate to the file that you want to show The Polycom Touch Control can open slideshows up to 100 slides and up to 25 MB pptx documents pdf and images bmp gif jpg and png To browse by Name File Type or Date Mod
12. the content appears on all of those content monitors Viewing People and Content Ifthe other site in the conference is equipped with content monitors the content appears on those content monitors Ifthe other site in the conference has only one display the content appears on that display Figure 3 5 Laptop Stop Button on the Show Content Screen in an RPX Suite The Laptop button moves down on the screen and the laptop content is no longer shown to the call participants displaying the content so that you do not inadvertently display any private or IMPORTANT Always disconnect the cables from the laptop when you are done personal content that may be stored on the laptop Using a Laptop with People Content IP If you are calling from a remote location and do not have access to a VGA cable you can use the Polycom People Content IP application to share content on your laptop Note that you can only connect to one Peoplet Content IP client at a time To view content using a laptop with People Content IP 1 Ona laptop with a Microsoft Windows XP Windows Vista or Windows 7 operating system open a web browser and go to www polycom com ppcip 2 Download and install the People Content IP software Polycom Immersive Telepresence ITP User s Guide 3 Start the People Content IP application The People Content IP screen appears Conferencing System Address s Meeting Password Connect Figu
13. the wooden covers Accessing the Content Monitors in OTX Rooms Accessing the Content Monitors in OTX 300 Rooms In OTX 300 rooms there are three content monitors located in the table Depending on how your system is configured these three content monitors may automatically lift when content is shared therefore be sure to keep the area above the content monitors clear Once the content monitors are raised they will remain raised until the end of the call even if no content is being shown Also note that if you are not in a call content may also appear on the three main display screens as described on page 3 9 If you want to manually override the automatic feature and freely move the content monitors up and down you can do so by using the Content Monitor Lift button To access the content monitors in OTX 300 rooms 1 Raise the content monitors by pressing the Content Monitor Lift button located on the tabletop in front of each content monitor 2 When you are done using the content monitors press the Content Monitor Lift button to lower each content monitor Viewing People and Content Accessing the Content Monitors in Standard OTX 100 Rooms In standard OTX 100 rooms there are two content monitors located in the table Depending on how your system is configured these two content monitors may automatically lift when content is shared therefore be sure to keep the area above the content monitors clear Once the content mo
14. while dialing touch 4 Backspace 3 Touch i Call to place the call Polycom Immersive Telepresence ITP User s Guide Calling by Entering a SIP Address To call by entering a SIP address 1 From the Home screen touch Ly Place a Call The Keypad screen appears rx ig Conference EREJE ENEAK poB pars A tuv f wxyz BOB ae Directory Favorites Help Desk Figure 2 11 Keypad Screen Not in a Call 2 Touch 2 Keyboard The alphanumeric keyboard appears Figure 2 12 Alphanumeric Keyboard Screen Not in a Call Using the Polycom Touch Control Enter the SIP address for the site If you make a mistake while dialing touch 4 Backspace If the far end is within your SIP domain you can enter the SIP username instead of the entire SIP address For example if the far end s SIP address is billy abc com and you are also in abc com then you can dial by entering billy Touch us Call to place the call Calling from the Favorites Screen The Favorites that appear on the Favorites screen are the list of sites that you call most often If you want to add edit or delete from the Favorites list contact your system administrator To call from the Favorites screen 1 Do one of the following From the Home screen touch Favorites if you are not registered with a directory server From the Home screen touch iw Place a Call and then touch Favorites if you are re
15. 413M Suite is sevsie puoi es eae eed as Rae eae 1 1 Polycom OTA 300 System we 0 44 ketios bed bate he aena dows E ake 1 2 Polycom TPX 306M Site 2 09 ova 5 4o 4G ote8 EREDA ee DEOU eke 1 3 Home Screen Page One Without Directory Server Registration 2 3 Home Screen Page One With Directory Server Registration 2 3 Home Screen Pace 1 WO xs eiaeaen See ate a acerars ab oak ace en nk a 2 4 Home Screen Pace TAT Ss Lanes ea ESET Os TIETE DEAT eis 2 4 Call Sereen Tra Call ts hag i arini tool ot Be E ae Sees Oe 2 5 Call Participants Screens 2s7 okt s ated eee eee shies 2 6 Call screen man OIX 200 Call cats cneoveoubeeecaseeds ages 2 6 OTX 300 Close Up View and Wide Shot View Screen 2 7 Key pad Screen ira Call sc cccie couch euetind SuaMen cee Aheeeee ws 2 7 Keypad Screen Notinia Call o s ts ase Ge eride cee ees iyane den 2 9 Keypad Screen Not ina Call heresirserieres tev ee koki Sinn 2 10 Alphanumeric Keyboard Screen Not ina Call 2 10 PAV OPCS DCLCCD 935 4 nies nEn A ead Adie en Ue ena hana ne 2 11 Directory oree nx sii Keg be teeci tad doen a aut ieee eames 2 12 Keypad Screen Using Meeting Composer With No Participants 2 14 Alphanumeric Keyboard Screen Using Meeting Composer With No Participants eriei iveoktvwelttodei e E o 2 15 Keypad Screen Using Meeting Composer With Participants 2 15 Favorites Screen Using Meeting Composer With No Participants 2 16 Favorites Screen Using Me
16. ATX 200 System 3 4 The four center seats at the RPX main table Two seats are shown on each display mi The entire OTX 300 or TPX 306 room Three seats are shown on each display The entire OTX 100 room Four seats are shown on the right display The left display is blank The entire TPX 204 room Two seats are shown on each display For ATX rooms it depends on how the integrator set up the room EHF This is what the far site will see The entire RPX 200 Series suite Two seats are shown on the center right display and two seats are shown on the center left display The far left and far right displays are blank The entire RPX suite Two seats are shown on the left display and two seats are shown on the center display The right display is blank The entire RPX suite Two seats are shown on each display Viewing People and Content If you make a call between This is what you will see in your RPX an And a an suite This is what the far site will see RPX 200 ATX 300 Typically four seats on the right display The entire RPX suite Two seats are Series System The left display is blank This may differ shown on the left display and two seats depending on how the integrator set up are shown on the center display The the ATX room right display is blank RPX 200 Traditional The people at the far site on the right Series standalone display The left display is blank video con
17. Call The Keypad screen appears as shown in Figure 2 10 Touch Conference on the Keypad screen The Keypad screen using Meeting Composer appears Ce US A ves 8 v g WXYZ Oo i canta p C p o Directory Favorites Help Desk Figure 2 15 Keypad Screen Using Meeting Composer With No Participants Do one of the following Ifyou want to dial a video call touch the toggle button on the left side of the text field until od Video Call appears Ifyou want to dial an audio only call touch the toggle button on the left side of the text field until Audio Only Call appears Using the keypad enter the video or phone number IP address or E 164 extension for the site To enter letters or to enter a SIP address touch p Keyboard The alphanumeric keyboard appears If the far end is within your SIP domain you can enter the SIP username instead of the entire SIP address For example if the far end s SIP address is billy abc com and you are also in abc com then you can dial by entering billy Using the Polycom Touch Control Figure 2 16 Alohanumeric Keyboard Screen Using Meeting Composer With No Participants Ifyou make a mistake while dialing touch CJ Backspace Ifyou want to delete the entry you are adding touch wa Delete Touch E Add to add the site to the list of sites you want to call Repeat steps 3 through 5 to add the other sites you want to call T
18. We POLYCOM gt Polycom Immersive Telepresence ITP User s Guide MUNN ONT A Software Version 3 0 3 October 2011 3725 63211 002 A Trademark Information POLYCOM the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respective owners Patent Information The accompanying product may be protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc 2011 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polyc
19. act Key Features and Benefits of the Polycom OTX Systems The key features and benefits of the Polycom OTX systems include Appealing design High resolution content monitors Optimized bandwidth Superior audio and video quality High definition video quality The OTX room has been designed with a fresh look and feel that provides broader global appeal and a more consistent meeting experience Critical tools and connections are within easy reach Additionally with the optional Complete Experience Kit available with the OTX 300 and standard OTX 100 systems which includes the rear wall and lighting you can enhance your telepresence experience with a finished look and bold lighting The OTX 300 Complete Experience Kit also includes signage The OTX 300 and standard OTX 100 systems provide large 21 5 inch high definition tabletop content monitors that rise automatically on motorized lifts when content is available for viewing When not in use they retract for expanded tabletop usability The Polycom OTX system leverages the power of H 264 High Profile a standards based video compression technology that delivers full HD quality while lowering your bandwidth requirements by up to 50 percent Combining Polycom UltimateHD technology with Polycom s history of providing leading audio solutions the OTX solution delivers superior visual quality and 22 kHz StereoSurround audio When meeting participants can pick up every n
20. already in a call later The far site could not be reached Make The far site is not reachable for an sure the far system is operational and unknown reason then try the call again If one system requires encryption for all There is a mismatch in encryption calls and the other system has requirements encryption disabled your call cannot be completed because of security or permissions issues Contact your network administrator for assistance Calling the Help Desk When you experience technical difficulties or have a question about your Polycom ITP system you can call the Help Desk The Help Desk number is configured by the system administrator If your Help Desk button is not working contact your system administrator If your organization has signed up for Video Network Operations Center VNOC services you may also be able to call the Help Desk to request a room reservation extend or cancel a meeting or request other assistance For more information about room requests refer to Reserving a Polycom ITP Room on page 4 4 Polycom Immersive Telepresence ITP User s Guide To call the help desk 1 Do one of the following Touch Call for Help from the Home screen Touch the Help Desk entry in Favorites if available Touch Help Desk from any dialing screen 2 Touch Help Desk The system will automatically place an audio call to the Help Desk using the number preconfigured by your system administra
21. ame or number by calling from the Favorites screen or by calling from the Directory End a call Make calls to multiple sites or to Immersive Telepresence sites using Meeting Composer Use the calendar to view a list of scheduled meetings The way a Polycom ITP system handles incoming calls depends on how your system administrator configured the system It either answers the call automatically rejects the call automatically or prompts you to answer the call manually If the Polycom ITP system does not answer incoming calls automatically it prompts you to answer manually To answer a call gt gt Touch Answer or Ignore when a call comes in Placing a Call Using the Polycom Touch Control You can use your ITP system to place a video call in any of these ways e Entering a name or number on the Call screen e Entering a SIP address on the alphanumeric keyboard e Choosing a site from the Favorites screen e Choosing a site from the Directory Calling by Entering a Name or Number To call by entering a name or number 1 From the Home screen touch LW Place a Call The Keypad screen appears Conference oe 2 ABC ff DEF GH Bf ski f mno Pars tuv ff wxyz D ae Directory Favorites Help Desk Figure 2 10 Keypad Screen Not in a Call 2 Using the keypad enter the video or phone number IP address or E 164 extension for the site Toenter letters touch Keyboard Ifyou make a mistake
22. e a message that the call has ended 2 Touch OK With audio calls if the person on the telephone hangs up first you still need to end the call by touching Hang Up just as you would hang up a telephone receiver in a regular phone call Making Calls Using Meeting Composer Meeting Composer enables you to easily place calls to multiple sites or to Immersive Telepresence sites which have more than one codec You can select the sites you want to call by manually dialing using the Favorites list or by searching the Directory Even if you want to call a traditional standalone video conferencing system or an audio only site you can use Meeting Composer to manually dial that site or to find that site in the Favorites list or Directory Depending on how your system administrator has configured your system some of the features described in this section such as searching the Directory may not be available For information about how your system is configured contact your system administrator Selecting Sites Using Meeting Composer From the left side of the Meeting Composer screen you can select the sites you want to call This section describes the various methods by which you can select sites including e Manual dial e Favorites list e Directory Polycom Immersive Telepresence ITP User s Guide Selecting a Site Using Manual Dial To select a site using manual dial 1 From the Home screen touch LW Place a
23. een using Meeting Composer appears Cancel Europe North America South America Abraham Clark Ben Franklin amp Favorites Help Desk Figure 2 21 Directory Screen Using Meeting Composer Using the Polycom Touch Control 3 Doone of the following Touch the names of the sites that you want to add to the list of sites to call The sites will appear in the Conference List on the right side of the Meeting Composer screen Search for a site a Touch the Search field at the top of the Directory Screen A keyboard appears Using the keyboard enter any string of characters to search for the name of the site Partial strings are acceptable Note that the system will not search numbers unless they are part of the site name For example if you enter 172 any sites with IP addresses starting with 172 will not be retrieved however a site with the name 172 Boston Street will be retrieved Touch Done The keyboard disappears and the sites that match the search criteria you entered appear on the left side of the Directory screen using Meeting Composer Touch the names of the sites that you want to add to the list of sites to call The names will appear in the Conference List on the right side of the Directory screen using Meeting Composer Abraham Clark Ben Franklin TPX Lab 172 25 150 64 Vineyard Favorites Help Desk Figure 2 22 Search Field on the Direc
24. ensure that your sound graphics video clips or complicated graphic presentations work properly Arrive early to ensure that the room is ready to go and if any room adjustments are necessary they can be made prior to the meeting Ask the primary participants in the video meeting to sit at the center seats at the table If your meeting is going to end early or run long you may have to inform your system administrator or if your organization has signed up for Video Network Operations Center VNOC services you may have to inform the VNOC For more information about scheduling meetings refer to the following section Some RPX suites have data ports and power connections available in each table leg If your suite is so equipped remind the participants that they can access their email the web or anything else on the network by bringing in their own laptops and connecting them to these Reserving a Polycom ITP Room In some organizations you can use a Polycom ITP room at any time whereas at other organizations you must reserve the room When reserving an ITP room keep these guidelines in mind If your organization has signed up for VNOC services you can typically make your room reservation through the VNOC The operators there will not only help you make a reservation but they will also monitor the network and resources during the meeting and provide remote site management to make sure your meeting runs as you planned Whe
25. ent from a USB drive touch Annotation to access the annotation toolbar Touch to draw red lines or dots on the content Touch to add yellow highlighting to areas of the content Touch to white out areas of the content After you select a tool touch and drag your finger across the screen to use it If you are in a call and showing the content the far sites see your annotations Touch Clear to clear the annotations The annotations are automatically cleared when you go to another slide or touch Stop Content Polycom Immersive Telepresence ITP User s Guide 3 22 Conducting Successtul Meetings Meeting Tips Video Tips Conducting a successful meeting in a Polycom ITP room is easy Because you don t have to manage cameras microphones speakers remote controls and other equipment you can be free to concentrate on making your meeting as effective as possible This section provides you with tips on how to take full advantage of the video audio and document camera in the room and provides information that you should know if you are the meeting coordinator RPX Suites Polycom RPX suites have fixed cameras in the middle of the large display screens Locating the cameras in this way provides two benefits e There are no visible cameras that may make you or others uncomfortable e The cameras help simulate natural eye contact and help create the feeling that you are in the same room as the participants
26. eo on large as life displays enables you to experience unprecedented video Three displays are included for TPX HD 306M rooms With Polycom s Ceiling Microphone Arrays 22 kHz StereoSurround audio and a professional grade sound system the TPX HD solutions offer an extraordinary sensory experience You can present content at a moment s notice whether you are on or off a video call by simply plugging a cable into your laptop All participants can easily view the content on the tabletop content monitors The Polycom Touch Control integrates with the rest of the Polycom product line creating a consistent user interface The Polycom Touch Control enables you to manage your conference by placing video and audio calls hanging up calls adjusting the volume showing content and selecting options Multipoint capability provides you with the flexibility of connecting to multiple telepresence rooms as well as traditional video conferencing systems at the same time Multipoint calls can be initiated by the Video Network Operations Center VNOC or they can be user initiated using the Polycom Meeting Composer feature When not used for telepresence conferencing participants can be seated all around the TPX HD table In this way the room can also be used as a training room conference room or board room maximizing its use for your organization Large format seamless video display walls allow for viewing of continuous video The P
27. er you are in an RPX suite or an OTX room remember that the microphones may be on If you want to have a private conversation check that the microphones are muted If your room is equipped with an optional document camera you may find these tips helpful If your room does not have a whiteboard you can annotate on a document that you display using your document camera When writing on a document use a black marker or a dark pen so that your notations show more clearly For an RPX suite if you are right handed and are planning to use the document camera sit at the seat marked in red on the following illustration Additionally you may not want anyone to sit at the seat marked in blue so that you have more room to use the document camera Polycom Immersive Telepresence ITP User s Guide If you are left handed and are planning to use the document camera sit at the seat marked in blue above Additionally you may not want anyone to sit at the seat marked in red so that you have more room to use the document camera Meeting Coordinator Tips When coordinating video meetings in a Polycom RPX suite or a Polycom OTX room you perform many of the same tasks as you would when you coordinate any other meeting For example you should try to begin and end your meeting on time and you may want to prepare an agenda As the meeting coordinator follow these additional guidelines If you are going to show content check your laptop and
28. esolution must be supported by your codec Because of the OTX high gloss tabletop surface Polycom recommends that you use a quality optical mouse or trackball with your laptop Polycom Immersive Telepresence ITP User s Guide To view content using a laptop in the room 1 Access the content cable and connect the VGA or HDMI connector to the VGA or HDMI connector on your laptop Note that some laptops require you to enable VGA or DVI output such as by pressing Shift F5 Refer to your laptop documentation for more information For an RPX suite your system administrator may have set up your system so that content automatically displays when you connect a laptop to the content cable If so you do not need to use the Polycom Touch Control to share content If you want to transmit audio connect the audio cable to your laptop Note that even if you want to send audio only content you must first share video From the Home screen touch Show Content The Show Content screen appears Laptop Figure 3 4 Laptop Button on the Show Content Screen in an RPX Suite Display the content on your laptop screen and then touch Laptop Note that the button label depends on what your system administrator chose as the label name The following then occurs The Laptop button moves up slightly on the screen and the laptop content is shown to the call participants Ifthere are content monitors in the room
29. et up the room The right six seats at the RPX main table Two seats are shown on each display For ATX rooms it depends on how the integrator set up the room The entire RPX Suite Two seats are shown on the left display and two seats are shown on the center display The right display is blank This is what the far site will see The entire OTX 300 room Two seats are shown on each display The entire OTX 300 room Two seats are shown on the far right display on the center right display and on the center left display The far left display is blank The entire OTX 300 room Three seats are shown on each display If you make a call between an OTX 300 System OTX 300 System OTX 300 System OTX 300 System And a an TPX 306M or ATX 300 System TPX 204M or ATX 200 System Traditional video con ferencing system suchas a Polycom HDX system More than one other site multipoint call This is what you will see in your OTX 300 room Two seats are shown on each display For TPX rooms this is the entire room For ATX rooms it depends on how the integrator set up the room The entire TPX 204M room Two seats are shown on the center display and two seats are shown on the left display The right display is blank For ATX rooms it depends on how the integrator set up the room The people at the far site on the center display The left and right displays are blank Viewi
30. eting Composer With Participants 2 17 IKECLOLY CEE red EAE EAA EAE AE EAE EEA NRA eaters 2 18 Directory Screen Using Meeting Composer 2 18 Search Field on the Directory Screen Using Meeting Composer 2 19 Call Screen In an OTX 300 Call sctaisiest bias been ede nenea 2 20 Meeting Composer Hang Up Screen 0 0 0 eee eee 2 21 Calendar SC hCCUs ie aides opa ne dais ee Suto aie aha Gl a ean Gee 2 22 Join Button on the Calendar Screen 0 e eee eee 2 22 Calendar Details Screetl lt sih lt suena we ois Babee Coe HE en 2 23 Help Desk Screen asic rge3 sc ocatas oath ete ea ee BESSA Be 2 26 Example of an Adjusted Display in an RPX Suite 3 8 Example of an Adjusted Display in an OTX Room 3 8 Content on Three Displays in an OTX 300 Room 3 9 yii Polycom Immersive Telepresence ITP User s Guide Figure 3 4 Laptop Button on the Show Content Screen in an RPX Suite 3 12 Figure 3 5 Laptop Stop Button on the Show Content Screen in an RPX Suite 3 13 Figure 3 6 People ContentlP Cree sasara anaE eh i teen ceed eaes 3 14 Figure 3 7 Start Button on the People Content IP Toolbar 3 14 Figure 3 8 Stop Button on the People Content IP Toolbar 3 14 Figure 3 9 People Content IP Button on the Show Content Screen 3 15 Figure 3 10 People Content IP Stop Button on the Show Content Screen 3 15 Figure 3 11 Doc Cam Butt
31. ferencing system suchasa Polycom HDX system RPX 400 More than In multipoint calls what you see and what the far site sees depends on a variety of or 200 one other factors including the number of sites in the call the types of systems in the call the Series site cameras being used and so forth If a site is using the VNOC the VNOC operator multipoint usually configures the layout so that every site sees all the other sites in the call call The following illustrations show what you might see with one RPX 400 Series one RPX 200 Series and one TPX 306M system Version 2 0 with EagleEye HD 1080i cameras in a multipoint call This is the view from the RPX 400 suite This is the view from the RPX 200 suite 3 5 Polycom Immersive Telepresence ITP User s Guide Viewing People in an OTX or TPX Room If you make a call between an OTX 300 System OTX 300 System OTX 300 System 3 6 And a an OTX 300 TPX 306 or ATX 300 System RPX 400 Series or ATX 400 room RPX 200 Series The following table describes what you can expect to see when you view the people at the other sites during a telepresence conference in an OTX or TPX room Note that your table may look different than the table in the following figures This is what you will see in your OTX 300 room The entire OTX 300 or TPX 306 room Two seats are shown on each display For ATX rooms it depends on how the integrator s
32. gistered with a directory server The Favorites screen appears Conference e Help Desk Unknown Presence e Kira 204 Unknown Presence Loopback ISDN Test Unknown Presen Minuteman CR Unknown Presen e Nick Unknown Presence Polycom Austin HD Unknown Preser i a Keypad Directory e Help Desk Figure 2 13 Favorites Screen Scroll to the entry you want and then touch the entry to place the call To see more details about an entry in Favorites touch Info next to the entry Polycom Immersive Telepresence ITP User s Guide Calling from the Directory If you are registered with a directory server you can browse or search for a site to call To call from the directory gg Search the Directory Place a Call and then 1 From the Home screen touch Alternatively from the Home screen touch touch Directory The Directory screen appears Conference Bee Asia Entries Bee Europe 7 Entri Bee North America Bee South America P ntre Abraham Clark Ben Franklin if Keypad act Favorites Help Desk Figure 2 14 Directory Screen 2 Doone of the following Scroll to the entry you want and then touch the entry to place the call Touch the Search field start entering the name using the keyboard and then touch the entry to place the call Ending a Call Using the Polycom Touch Control To end a call 1 From the Call screen touch Hang Up You will receiv
33. he sites appear in the Conference List on the right side of the Keypad screen using Meeting Composer nm Ea 3 172 25 150 64 Vineyard KL MNO AEI BOE uae Taw ap Directory Favorites Help Desk Figure 2 17 Keypad Screen Using Meeting Composer With Participants To remove a site from the list touch wal Delete next to the entry Polycom Immersive Telepresence ITP User s Guide Selecting a Site Using Favorites To select a site using Favorites 1 Do one of the following Fromthe Home screen touch Favorites if you are not registered with a directory server From the Home screen touch Place a Call and then touch Favorites if you are registered with a directory server The Favorites screen appears as shown in Figure 2 13 2 Touch Conference on the Favorites screen The Favorites screen using Meeting Composer appears Cancel Bee Sample Sites 17 Entries Bee Favorites 2 Entri Birch Conference Room Unknown Presen Evergreen Unknown Preser e Help Desk Unknown Pri e Maple Conference Room Unknown Preseli HH Qe Keypad Directory Help Desk Figure 2 18 Favorites Screen Using Meeting Composer With No Participants Using the Polycom Touch Control 3 Touch the names of the sites that you want to add to the list of sites to call The sites will appear in the Conference List on the right side of the Favorites screen using Meeting Composer Be Sample Site
34. ified do the following Touch the tabs at the bottom of the screen Touch a tab again to reverse the sort order Touch a folder to open it Touch Back to go back one level Touch to filter by All Files Recently Viewed Files or type of file such as Slide Presentations Documents or Images Polycom Immersive Telepresence ITP User s Guide Touch the Search field at the top of the screen to search for a file Touch a folder to open it 5 Touch a file to view it 6 Touch Show Content to show the file to the other call participants 7 While viewing a file you can do the following on the Polycom Touch Control screen Touch A and O to zoom in or out To reset the content to its original size touch You can also zoom in by placing two fingers on the screen and pinching or sliding them apart Touch and hold the image to move it around the screen and view different areas To zoom out place your fingers in a V shape on the screen and slide or pinch them back together Touch the arrows to go back and forth within the slides You can also touch to view slideshow thumbnails and then touch any thumbnail to jump to that slide Figure 3 15 Viewing a File on the Polycom Touch Control 8 To stop viewing a file touch aian Stop Showing 9 To eject the USB drive before disconnecting it touch a Eject 3 20 Viewing People and Content To add annotations to the content 1 While you are showing cont
35. ipants To view content using a document camera 1 From the Home screen touch Show Content The Show Content screen appears Doc Cam Figure 3 11 Doc Cam Button on the Show Content Screen 2 Place the content on your document camera and then touch ry Doc Cam Note that the button label depends on what your system administrator chose as the label name GE GCE C PO EO Figure 3 12 Document Camera Controls on the Show Content Screen Viewing People and Content The following then occurs The Doc Cam button moves up slightly on the screen the document camera content is shown to the call participants and the document camera controls become visible The document camera powers on in about three seconds For more information refer to the setup sheet that came with your document camera If there are content monitors in the room the content appears on all of those content monitors If the other site in the conference is equipped with content monitors the content appears on those content monitors If the other site in the conference has only one display the content appears on that display If you have an RPX suite equipped with a VZ C12 document camera a spotlight field appears on the main table Figure 3 13 shows the location of the spotlight field on an RPX 400 Series main table The RPX 200 Series main table has similar placement Place your content on the spotlight field Dark Room L
36. ive Telepresence ITP User s Guide Polycom Worldwide Headquarters 4750 Willow Road Pleasanton CA 94588 a 1 800 POLYCOM or 1 925 924 6000 www polycom com
37. ll cameras Their sharp focus and clear crisp natural colors provide the ultimate HD images With the cameras concealed the microphones suspended from the ceiling the sound system out of view and a 7 inch color Polycom Touch Control to control the conference the technology is transparent and easy to use so you can focus on your meeting Multipoint capability provides you with the flexibility of connecting to multiple telepresence rooms as well as traditional video conferencing systems at the same time Multipoint calls can be initiated by the Video Network Operations Center VNOC or they can be user initiated using the Meeting Composer feature When not used for telepresence conferencing participants can be seated on both sides of the table In this way the room can also be used as a training room conference room or board room maximizing its use for your organization The main table has content displays on both sides of the table so everyone can see the content being shared in this configuration Introducing the Polycom ITP Systems Key Features and Benefits of the Polycom TPX HD System The key features and benefits of the Polycom TPX HD system include High definition video Superior audio quality Easy content sharing Polycom Touch Control and updated user interface Multipoint capability Multi purpose room Seamless video displays Interoperability Polycom s Ultimate HD high definition vid
38. meeting rather than for a telepresence conference you can still view content on the content monitors In an OTX 300 room you can also view the content on the three displays on the video wall if your system administrator has configured your system to do so Figure 3 3 Content on Three Displays in an OTX 300 Room If you are not in a call and you are showing content on the three displays in your OTX 300 room and then a call is connected e The content on the front displays will be replaced by the video of the people at the far site e The content on the tabletop content monitors will stop displaying until new content is shared oa Polycom Immersive Telepresence ITP User s Guide Accessing the Content Monitors This section describes how to access the tabletop content monitors in an ITP room Accessing the Content Monitors in RPX Suites In RPX suites there is one tabletop content monitor available for every two seats To access the content monitors in RPX suites 1 Access the content monitors by removing the wooden covers located in the tabletop 2 Press the power button at the bottom right corner of each screen to power on the content monitors 3 Firmly pull up at the top of the content monitors to tilt the screen forward 4 To make room on the table you can place the wooden covers behind the content monitors 5 When you are done using the content monitors power them off push them back down and replace
39. ne 3 11 Accessing the Content Monitor in OTX 100 Compact KOO 5 cee bce a oe eed Sep eos oe eee eS oe es oe oe 3 11 Using a Laptop in the Room 0 0 cece eee eee eee 3 11 Using a Laptop with Peoplet Content IP 3 13 Using a Document Camera 0 0 cece cee eee 3 16 Using an Integrated PC RPX Suites Only 0 3 18 Usmo a WOR DIVO 224246 500senr dee weranenctaeatheenehae cess 3 19 4 Conducting Successful Meetings 0022000 4 1 Me MiG 5 20 5 sas Ga bape ated 4 ea Bees Cee eee aes A 4 1 O E eps E E E ee ee ee be eee eee eee ae ee 4 1 REA O eae A E E E a E a ae ata oe 4 1 COTA ROCING serti rrr E ed E E E eee kee 4 2 dR INOOMIS 6 0544 reer EA a e a a e e a e es 4 2 AO se p E TAA ET E ES 4 3 Document Camera TPS erso navwe omaha an e aa xe eus 4 3 Meeting Coordinator Tips 0 0 eee ee ene 4 4 Reserving a Polycom ITP ROOM 2244 as0sacaess andes ings iendus iad 4 4 vi Polycom Inc List of Figures List of Figures Polycom Inc Figure 1 1 Figure 1 2 Figure 1 3 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 Figure 2 15 Figure 2 16 Figure 2 17 Figure 2 18 Figure 2 19 Figure 2 20 Figure 2 21 Figure 2 22 Figure 2 23 Figure 2 24 Figure 2 25 Figure 2 26 Figure 2 27 Figure 2 28 Figure 3 1 Figure 3 2 Figure 3 3 Poly comin
40. never you schedule a telepresence conference consider time zone differences for the various participants Conducting Successful Meetings If you want to schedule a conference with a video conferencing site that that does not have Polycom RPX or OTX equipment your system administrator or the VNOC must ensure that the site s equipment is compatible with the equipment in the RPX suite or the OTX room The following steps provide a general guideline for requesting a reservation Your organization s protocol may require you to veer slightly from these steps or to perform additional steps To request a reservation T Some organizations have reservation forms used to collect the information needed to schedule and set up telepresence conferences If your organization has one of these forms fill it out before you proceed to step 2 Do one of the following Touch Call for Help from the Polycom Touch Control Home screen or touch Help Desk from any dialing screen and then touch Ss Help Desk If you have VNOC services call the VNOC directly using the phone number or email address provided by your organization Schedule your reservation with the Help Desk or the VNOC operator Typically the operator will then Ensure that all the other sites in your telepresence conference have the same reservation Email a confirmation of the reservation to you and the contacts at the other sites A 5 Polycom Immers
41. ng People and Content This is what the far site will see The entire OTX 300 room Two seats are shown on each display The entire OTX 300 room Three seats are shown on each display The center four seats and a portion of the left and right seats at OTX 300 table In multipoint calls what you see and what the far site sees depends on a variety of factors including the number of sites in the call the types of systems in the call the cameras being used and so forth If a site is using the VNOC the VNOC operator usually configures the layout so that every site sees all the other sites in the call The following illustration shows what you would see in an OTX 300 room when ina multipoint call with two TPX 306M sites and one RPX 200 Series site The left and center displays show the TPX 306M sites the right display shows the RPX 200 site 37 Polycom Immersive Telepresence ITP User s Guide Because different types of video conferencing systems use different aspect ratios for their video images ITP systems automatically adjust the video for your displays Most systems use either 4 3 aspect ratio such as an RPX suite or 16 9 aspect ratio such as an OTX or TPX system For example if you call a Polycom OTX or TPX room from an RPX 200 Series suite the image on the displays in the RPX suite adjusts for the 16 9 OTX or TPX room Therefore this is what you can expect to see on the displays in the RPX suite Unused displa
42. nitors are raised they will remain raised until the end of the call even if no content is being shown Also note that if you are not in a call content may also appear on the two main display screens If you want to manually override the automatic feature and freely move the content monitors up and down you can do so by using the Content Monitor Lift button To access the content monitors in standard OTX 100 rooms 1 Raise the content monitors by pressing the Content Monitor Lift button located on the tabletop in front of each content monitor 2 When you are done using the content monitors press the Content Monitor Lift button to lower each content monitor Accessing the Content Monitor in OTX 100 Compact Rooms In OTX 100 Compact rooms no content monitor is supplied You may provide your own and place it on the table or next to the video display Note that content cannot be displayed on the video display The OTX 100 Compact system does not provide a motorized content monitor lift or content switch Using a Laptop in the Room If you want to share content that is stored on your laptop you must connect the laptop to the appropriate content cable e For RPX suites you will find the VGA and HDMI cables in the cable tray at the center of the main table e For OTX rooms you will find the VGA and HDMI cables in one of the Collaboration Tanks which are located between the tabletop content monitors In addition your laptop r
43. of the Polycom Touch Control ring tone and user alert tones To adjust the Polycom Touch Control volume 1 From the Home screen touch User Settings 2 Use the Volume slider to adjust the Polycom Touch Control volume Muting the Microphones You can mute the microphones if you do not want the far site to hear you To mute or unmute the microphones 1 From the Home screen touch 4 Audio The Audio screen appears 2 Touch T Mute or Unmute to control your microphones When you are in a call mute controls are available on the Call screen and in the top right corner of other screens 2 24 Using the Polycom Touch Control Getting Help This section lists the error messages that you may receive on the Polycom Touch Control when you place a call that does not connect It also describes how to contact the Help Desk whenever you need help with your ITP system Understanding Error Messages If you make a call using the Polycom Touch Control and the call does not connect you will receive an error message The following table describes some of the more common error messages that you may receive The call has ended Your site or the far site hung up the call The far end system is capable of The far site has automatic answer set to accepting the call but the call was Do not disturb rejected for an unknown reason Contact your network administrator for assistance The far site is busy Try the call again The far site is
44. olutions or 16 feet for RPX 400 Series solutions The Polycom RPX solutions are interoperable with all standards based video conferencing products including other telepresence solutions such as the Polycom OTX 300 system the OTX 100 system the Polycom Telepresence Experience TPX 306M system and the Polycom Architected Telepresence Experience ATX system as well as traditional standalone video conferencing equipment such as Polycom HDX solutions RPX systems can now also interoperate with Cisco Telepresence Interoperability Protocol TIP endpoints TIP is a proprietary protocol created by Cisco for deployment with Cisco TelePresence systems With the cameras hidden behind the displays the microphones suspended from the ceiling cloud the sound system out of view and no remote controls on the table the technology is hidden Therefore instead of spending time learning how to use the system you can focus on the business at hand All inclusive environment Room mobility Introducing the Polycom ITP Systems fa ee Polycom RPX suites include all the furnishings studio lighting acoustic cloud and walls and electronics Multiple flexible room configurations allow you to choose the solution that suits your application The RPX suite is a true room within a room Because it is modular and does not attach to the physical room it installs easily and can be moved to a new location leaving the original room int
45. olycom TPX HD solutions are interoperable with all standards based video conferencing products including other telepresence solutions such as the Polycom RPX 400 and 200 Series the Polycom OTX 300 system the OTX 100 system and the Polycom Architected Telepresence Experience ATX system as well as traditional standalone video conferencing equipment such as Polycom HDX solutions TPX HD systems can now also interoperate with Cisco Telepresence Interoperability Protocol TIP endpoints TIP is a proprietary protocol created by Cisco for deployment with Cisco TelePresence systems Polycom Immersive Telepresence ITP User s Guide I Ol Transparent technology Network options With the cameras in the credenza the microphones suspended from the ceiling the sound system out of view and no remote controls on the table the technology is hidden Therefore instead of spending time learning how to use the system you can focus on your meeting When it comes to setting up your network you can section off bandwidth from your existing infrastructure or you can install a separate network to support telepresence Using the Polycom Touch Control The Polycom Touch Control is your interface to the Polycom Immersive Telepresence experience It enables you to place video and audio calls hang up calls adjust the volume show content and select options The Polycom Touch Control is located on the table within easy reach of the
46. om Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice About this Guide The Polycom Immersive Telepresence ITP User s Guide introduces you to the Polycom Immersive Telepresence ITP systems including the Polycom RealPresence Experience RPX Series Polycom Open Telepresence Experience OTX solutions and Polycom Telepresence Experience TPX solutions This guide explains how to use the Polycom Touch Control describes what you can expect to see on the displays during meetings in the ITP room and provides general guidelines for conducting successful meetings This guide is intended for all users of the Polycom RPX 400 Series RPX 200 Series OTX 300 system OTX 100 system and TPX 306 system version 3 0 3 If you have a Polycom Architected Telepresence ATX system with a Polycom Touch Control most of the information in this guide pertains to you as well For quick reference information about ITP systems refer to the Polycom Immersive Telepresence ITP and the Polycom Touch Control Quick Tips document This document describes how to use the Polycom Touch Control to perform common user tasks such as making and ending calls controlling audio and sharing content Additional Polycom documentation is available at the Polycom web site http www polycom com support video index html For support or service please contact your Polycom dis
47. ome button lights up when the device is powered on To power off the Polycom Touch Control 1 From the Home screen touch J User Settings 2 Scroll to the Power section 3 Select Touch Control Power 4 Inthe menu that appears select Power Off the Touch Control Polycom recommends allowing the Polycom Touch Control to go to sleep rather than powering it off Note that if you choose to power off the Polycom Touch Control you must disconnect and reconnect the Ethernet cable to power it on again To wake up the Polycom Touch Control gt gt The Polycom Touch Control goes to sleep after two minutes of inactivity Touch the screen to wake it up Accessing the Home Screen 2 2 The first screen you see on the Polycom Touch Control is the first page of the Home screen Each of the three Home screens contains three launcher buttons Drag your finger across the screen to view the other buttons From page one of the Home screen you can e Touch Place a Call to place an audio or video call e Touch Favorites to display a list of favorite sites if you are not registered with a directory server e Touch Search the Directory to view and search the directory if you are registered with a directory server e Touch bad Show Content to show content using a laptop Polycom People Content IP an optional document camera RPX suites only or an integrated PC RPX suites only Using the Polycom Touch Control Place a
48. on on the Show Content Screen 3 16 Figure 3 12 Document Camera Controls on the Show Content Screen 3 16 Figure 3 13 Document Camera Spotlight Location on the RPX 400 Main Table 3 17 Figure 3 14 Connecting the USB Drive to the Polycom Touch Control 3 19 Figure 3 15 Viewing a File on the Polycom Touch Control 3 20 viii Polycom Inc Introducing the Polycom ITP Systems Imagine walking into a comfortable professional meeting environment taking a seat and starting a conversation with your counterparts located across the world Without technology in the way you can focus on the business at hand Welcome to immersive telepresence with the Polycom RealPresence Experience RPX Polycom Open Telepresence Experience OTX solutions and Polycom Telepresence Experience TPX solutions The Polycom RPX solutions offer unprecedented video in a cinematic view extraordinary StereoSurround audio and high resolution content in a truly immersive meeting environment The Polycom RPX solutions provide the ultimate meeting experience for executives in any organization linking sites around the globe Figure 1 1 Polycom RPX 418M Suite Polycom Immersive Telepresence ITP User s Guide The Polycom OTX system offers Polycom s Ultimate High Definition video with true to life people dimensions This real size video coupled with Polycom s superb audio will enable you to pick up minute facial expre
49. re 3 6 People Content IP Screen 4 Enter the IP Address or host name of the ITP system and the meeting password if one is set 5 Click Connect 6 Doone of the following a Control the content using the People Content IP toolbar Touch Y Start to start sharing content Figure 3 7 Start Button on the People Content IP Toolbar Touch Zoom to zoom in on an area of your content Touch YX Stop to start sharing content oe Figure 3 8 Stop Button on the People Content IP Toolbar Control the content using the Polycom Touch Control screen Viewing People and Content People Contemt IP Touch People Content IP to start sharing content Note that the button label depends on what your system administrator chose as the label name Laptop People Content IP Figure 3 9 People Content IP Button on the Show Content Screen The People Content IP button moves up slightly on the screen and the laptop content is shown to the call participants Touch Stop to stop sharing content Laptop Figure 3 10 People Content IP Stop Button on the Show Content Screen The People Content IP button moves down on the screen and the content is no longer shown to the call participants Polycom Immersive Telepresence ITP User s Guide Using a Document Camera If your room is equipped with an optional document camera you can use that document camera to show content to the other conference partic
50. ries RPX 400 Series RPX 400 Series RPX 200 Series And a an OTX 100 System TPX 204M or ATX 200 System Traditional standalone video conferencing system suchasa Polycom HDX system RPX 200 Series This is what you will see in your RPX suite The entire OTX room Two seats are shown on the center right display The far left display center left display and far right display are blank The entire TPX 204M room Two seats are shown on the center left display and two seats are shown on the center right display The far left and far right displays are blank For ATX rooms it depends on how the integrator set up the room The people at the far site on the center right display The remaining displays are blank The entire RPX 200 Series suite Two seats are shown on each display Viewing People and Content This is what the far site will see The center right two seats at the RPX main table The center four seats at the RPX main table Two seats are shown on each display The center right two seats at the RPX main table The entire RPX 200 Series suite Two seats are shown on each display 3d Polycom Immersive Telepresence ITP User s Guide If you make a call between This is what you will see in your RPX And a an suite an RPX 200 RPX 400 Series Series RPX 200 OTX 300 or Series TPX 306 System RPX 200 OTX 100 Series System RPX 200 TPX 204M Series or
51. s 17 Entries Maple Conference Room Bee Favorites ee Evergreen 12 ner Birch Conference Room Birch Conference Room Unki n Evergreen Unknown Pt Help Desk Unknown Presence Maple Conference Room Unknown Pr ae Directory Help Desk Figure 2 19 Favorites Screen Using Meeting Composer With Participants 4 Ifyou want to cancel the call and delete all of the sites on the right side of the Favorites screen using Meeting Composer touch sane Cancel Selecting a Site Using the Directory To enable you to select sites using the directory your system administrator must first configure the directory so that you can access it from your site If your system is not configured to use the Polycom Converged Management Application CMA system you will not have access to the directory For information about how your system is configured contact your system administrator Polycom Immersive Telepresence ITP User s Guide To select a site using the Directory T From the Home screen touch lt a Search the Directory Alternatively from the Home screen touch iw Place a Call and then touch Directory The Directory screen appears Conference Poa E ASIa 1 Enti O 7 Entri Bee North America B 50 uth America Ntr Abraham Clark Ben Franklin amp Favorites Help Desk Figure 2 20 Directory Screen 2 Touch Conference on the Directory screen The Directory scr
52. ssions and gestures and clearly hear every bit of conversation Before long the extraordinary realism will make you feel as if your colleagues were sitting across the table from you rather than being miles away Figure 1 2 Polycom OTX 300 System Introducing the Polycom ITP Systems The TPX HD offers Polycom s Ultimate High Definition video with true to life people dimensions This real size video coupled with Polycom s superb audio will enable you to pick up minute facial expressions and gestures and clearly hear every bit of conversation Before long the extraordinary realism will make you feel as if your colleagues were sitting across the table from you rather than being miles away Figure 1 3 Polycom TPX 306M Suite Key Features and Benefits The key features and benefits of the Polycom ITP solutions are listed below Key Features and Benefits of the Polycom RPX Solutions The key features and benefits of the Polycom RPX solutions include Ce High definition Polycom s Ultimate HD high definition video on large as life video displays enables you to experience unprecedented video Superior audio With Polycom s Ceiling Microphone Arrays 22 kHz quality StereoSurround audio and a professional grade sound system the RPX solutions offer an extraordinary sensory experience Polycom Immersive Telepresence ITP User s Guide Ua I Easy content sharing Polycom Touch Control and updated user interface
53. t the far site 3 Polycom Immersive Telepresence ITP User s Guide Viewing People in an RPX Suite If you make a call between an RPX 400 Series RPX 400 Series RPX 400 Series 3 2 And a an RPX 400 Series RPX 200 Series OTX 300 TPX 306 or ATX 300 System The following table describes what you can expect to see when you view the people at the other sites during a telepresence conference in an RPX suite Note that your table may look different than the table in the following figures This is what you will see in your RPX suite The entire RPX 400 Series suite Two seats at the RPX main table are shown on each display The entire RPX 200 Series suite Two seats are shown on the center right display and two seats are shown on the center left display The far left and far right displays are blank The entire OTX 300 or TPX 306 room Two seats are shown on the far right display on the center right display and on the center left display The far left display is blank For ATX rooms it depends on how the integrator set up the room This is what the far site will see The entire RPX 400 Series suite Two seats at the RPX main table are shown on each display The four center seats at the RPX main table Two seats are shown on each display The right six seats at the RPX main table Two seats are shown on each display If you make a call between an RPX 400 Se
54. te muted status Call Participants View Call Statistics PSD OTX1 Figure 2 6 Call Participants Screen For OTX and TPX systems the Call screen may include a Cameras button depending on which options you have enabled and what type of system you are calling For more information contact your system administrator Hang Up Add Participant Cameras Time in call 00 23 Participants d Show Content Help Desk Figure 2 7 Call Screen In an OTX 300 Call If your Call screen does include the Cameras button you can touch the button to adjust the cameras The button indicating the camera s current status will be highlighted You can then touch Close Up View to zoom in the cameras or touch Wide Shot View to zoom out the cameras Using the Polycom Touch Control lt Back to the Call m a Close Up View Wide Shot View k S Y Wf Figure 2 8 OTX 300 Close Up View and Wide Shot View Screen If you navigate away from the Call screen during a call you can return to it at any time by touching the green Back to the Call button Figure 2 9 shows how this button appears on the Keypad screen when you are ina call lt Back to the call Op 4 ae Directory Favorites Help Desk Figure 2 9 Keypad Screen In a Call 2 7 Polycom Immersive Telepresence ITP User s Guide Calling and Answering Answering a Call This section describes how to Answer a call Place a call by entering the n
55. tor Help Desk ap Directory Favorites Figure 2 28 Help Desk Screen Note that the four buttons at the bottom of Figure 2 28 appear only when you touch Help Desk from a dialing screen If you touch Call for Help when an audio call is connected the system must hang up the audio call in order to place the help call A message informs you of this before hanging up the audio call If your organization has signed up for VNOC services you can also get help by calling the VNOC directly using the phone number provided by your organization Viewing People and Content What can you expect to see on the displays during a telepresence conference in an ITP room That depends on whether you have an RPX 400 Series an RPX 200 Series an OTX 300 system an OTX 100 system a TPX 306M system or a TPX 204M system the type of system you are calling at the other site and whether your call is to one site point to point or multiple sites multipoint This chapter describes what you can expect to see in these various scenarios This chapter also describes how to bring content such as slides spreadsheets or other documents into an ITP room using a laptop an optional document camera or an optional integrated PC Viewing People Different types of video conferencing systems use a different number of cameras and displays The ITP system automatically adapts by adjusting its camera views depending on how many displays are a
56. tory Screen Using Meeting Composer Polycom Immersive Telepresence ITP User s Guide Placing a Call Using Meeting Composer Once you have added the sites you want to call to the Conference List on the right side of the Meeting Composer screen you can make the call to those sites as described in this section If your system is configured to use the Polycom RMX you can make a call to multiple sites as well as to Immersive Telepresence sites You can select up to 30 sites to dial at once in any combination of single and multipoint sites After the conference has started you can add additional sites or drop sites The maximum number you can add is determined by the available resources on the Polycom RMX Note that if you create a Conference List of only one site and that site is not a multipoint site or a SIP endpoint the system will make the call as a point to point call without using the RMX To place a call using Meeting Composer 1 Ensure that the sites listed in the Conference List include all the sites you want to call Ifyou want to delete a site touch Delete next to the entry Ifyou want to cancel the call and delete all of the sites touch Cancel Ifyou want to add another site refer to Selecting Sites Using Meeting Composer on page 2 13 2 Touch Join to begin the conference The Call screen appears gt Hang Up Add Participant Cameras Time in call 00 23 Participants Volume
57. tributor or go to Polycom Support at http support polycom com coe Polycom Immersive Telepresence ITP User s Guide Contents Contents 1 introducing the Polycom ITP Systems 22 1 1 Key Features and Benefits 0si is ebeneeebiderieivideieiinasias 1 3 Key Features and Benefits of the Polycom RPX Solutions 1 3 Key Features and Benefits of the Polycom OTX Systems 1 5 Key Features and Benefits of the Polycom TPX HD System 1 7 2 Using the Polycom Touch Control 200022 2 1 Powering the Polycom Touch Control On and Off 2 2 Accessing the Home Screen 0 0 cece eee eee ee eens 2 2 Understanding the Polycom Touch Control Indicators 2 5 Callie anid AnSwWern a lt 0 css oes a Enr en opens EE 2 8 PS Were Call 4 5 35 arene boas bees eu hand e a ss 2 8 PICNIC CO ii atag need apeeh E bo pees ees teed aoe ee 2 9 Calling by Entering a Name or Number 2 9 Calling by Entering a SIP Address 0 2 10 Calling from the Favorites Screen 00 0 0 eee ee eee 2 11 Calling from the Directory uc os205in earned aeciesnduawn dx 2 12 Podo a Call ca tnceet ated E nek ome oes eae 2 13 Making Calls Using Meeting Composer 004 2 13 Selecting Sites Using Meeting Composer 2 13 Selecting a Site Using Manual Dial 2 14 Selecting a Site Using Favorites
58. uance of a conversation see facial expressions make eye contact and read body language your organization can improve team communications and collaboration Polycom HDX and Ultimate HD video solutions enable you to experience the highest quality video possible on the large 65 inch LCD displays The Polycom HDX codecs support 1080p at 30 fps and 720p at 60 fps Polycom Immersive Telepresence ITP User s Guide ett eee New Polycom Touch Control and updated user interface Interoperability Improved camera Unobtrusive technology Multipoint capability Multi purpose room The Polycom Touch Control integrates with the rest of the Polycom product line creating a consistent user interface The Polycom Touch Control enables you to manage your conference by placing video and audio calls hanging up calls adjusting the volume showing content and selecting options The Polycom OTX system is interoperable with all standards based video conferencing products including other telepresence solutions such as the Polycom RPX 400 and 200 Series the TPX 306M system the ATX system as well as traditional video conferencing products such as Polycom HDX solutions OTX systems can now also interoperate with Cisco Telepresence Interoperability Protocol TIP endpoints TIP isa proprietary protocol created by Cisco for deployment with Cisco TelePresence systems Experience striking 1080p video resolution with Polycom EagleEye I
59. y area Unused display area 16 9 16 9 Left side of Right side of OTX room OTX room Unused display area Unused display area Figure 3 1 Example of an Adjusted Display in an RPX Suite Likewise in the OTX or TPX room the image automatically adjusts so the people in that room see a real size view of the people in the RPX suite This is the view in the OTX room 4 3 image Area above people s heads not shown Area above people s heads not shown Right display not used in a call with an RPX HD 200 Series People on left half of People on right half of RPX HD 200 Series room RPX HD 200 Series room 16 9 display R Figure 3 2 Example of an Adjusted Display in an OTX Room 3 8 Viewing People and Content Viewing Content Your ITP system enables you to view content such as slides spreadsheets or other documents during your telepresence conference You can also receive content from the other site s in the conference You can display content at your site using a laptop in the room or a laptop with People Content IP You can also display content using an optional document camera or an optional integrated PC Whenever you display or receive content that content automatically appears on the tabletop content monitors You can show one type of content and one people video source at a time and you can switch to a different type of content or people video source if necessary If you are using the ITP room for a regular

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