Polycom OMNISMART OMNIVS500U User's Manual
Contents
1. Farend The end of the connection opposite the echo canceller The user on this end could be using a handset or another hands free system This is where the performance of the echo canceller are most noticeable Also see near end Double talk The state of the echo canceller when there is speech on both ends of the connection This is the most difficult state to detect accurately and most problems with audio quality occur during double talk Bandwidth The frequency range the canceller passes without attenuation For narrow band telephone applications this is defined as 300 3000 Hz For wide band videoconferencing etc applications this is defined as 50 7000 Hz Initial Convergence Time The time it takes for the echo canceller to converge to a specified amount of cancellation In G 167 the canceller must have an Initial Convergence Time of 1 second and must achieve 20 dB of cancellation within this time Manufacturers may alternatively refer to the Convergence Rate of the echo canceller on their data sheet Convergence Rate The rate at which the echo canceller converges when it begins to converge This is measured in dB per second In order to meet the Initial Convergence Time of G 167 an echo canceller must have a convergence rate of at least 20 dB sec Howling Pitched squealing tones that occur when hands free systems at both ends of a connection have open speakers and microphones This is similar to microphone feedback in an auditorium Ho2. Step 2 Eliminate the products that don t meet G 167 or the tail length needs of the application It is relatively easy to determine how well an AEC cancels echoes Most AEC products are based on the same algorithm the adaptive LMS digital filter This is a very well defined algorithm that has been used for years Since this process is well established it is fairly easy to determine whether a manufacturer has done an adequate job of implementing it The performance of the AEC can basically be judged by two criteria e First the product must be compatible with the ITU G 167 recommendation for AEC e Second the AEC must have an adequate tail length for the environment it is to be used in Although these criteria are necessary they are not sufficient to determine whether an AEC is good enough There will most likely be several AEC solutions that meet these specifications These are the specifications that can be compared on paper What remains are the characteristics that can only be evaluated by comparative listening and will make the most difference in how an AEC sounds G 167 Compliance or Compatibility The ITU G 167 Recommendation for Acoustic Echo Controllers gives criteria for a number of performance characteristics typically listed on manufacturers data sheets These include such specifications as initial convergence time or rate of convergence amount of cancellation and bandwidth G 167 compliance is a good indication that the LM
3. of the canceller Determine the minimum tail length requirements for an application based on the typical acoustics of rooms the product will be used in Any products that do not meet or exceed that tail length should not be used in that application There are two main factors that affect the reverberation time of a room They are room size and the materials used to construct the walls and objects in the room Most sound is absorbed when it strikes walls or other surfaces If materials are used that absorb sound well such as carpet curtains or acoustic tile the reverberation will die out more quickly than if the room contains mostly reflective materials hard wood glass or plaster If a room is small the sound waves will bounce off the walls more frequently and will be absorbed more quickly The following formula is useful in determining the necessary tail length for an environment It relates the tail length to the room size and the number of cancelled reflections T N 1 d c e Tis the tail length of the echo canceller e Nis the number of reflections cancelled e dis the longest distance between walls e cis the speed of sound 343 meters per second or 1125 feet per second at room temperature The equation assumes that both the microphone and the speaker are mounted on the same wall which is the worst case in terms of the number of reflections that will be cancelled In that case N must be an odd integer because the even reflectio
4. How to Choose an Acoustic Echo Canceller 3 POLYCOM Connect Any Way You Want Introduction Acoustic echo cancellers AEC greatly enhance the audio quality of a multipoint hands free communications system They allow conferences to progress more smoothly and naturally keep the participants more comfortable and prevent listener fatigue An AEC solution that is poorly designed or inappropriate for the location will not provide these benefits and can even degrade audio quality significantly There are many AEC solutions available ranging in price from several dollars to several thousands of dollars There is also a broad range in quality and performance This paper outlines some guidelines for determining the performance needed in a given location judging the performance of an AEC solution based on specifications and listening tests and ultimately finding the best AEC solution for any application Presented first however are guidelines for verifying that an acoustic echo canceller is necessary in an application Why AEC Acoustic echo cancellation is useful in any hands free telecommunications situation involving two or more locations Acoustic echo is most noticeable and annoying when delay is present in the transmission path This would happen primarily in long distance circuits or systems utilizing speech compression such as in videoconferencing or digital cellular phones Even though this echo might not be as annoying when t
5. If the product meets the requirements in these rooms it is compliant A device that is G 167 compliant in one room however might not be compliant in another This is because the acoustics of all rooms are different This flexibility allows manufacturers to test their products in the types of rooms they were designed for and claim compliance However this also means that the customer has the responsibility of determining whether the AEC will operate in his or her particular environment An AEC solution that was designed to operate in an office may not work properly in a conference room If an echo canceller were compliant in one room and not another it would most likely be due to a tail length that was too short for the second room Since tail length is not specified by G 167 it must be evaluated separately Because of differences in room acoustics a device may be G 167 compliant in one room and not another Tail Length The tail length of an AEC is the length of time over which it can cancel echoes The tail length of the echo canceller should meet the requirements of the room it is to be operated in This is directly related to the reverberation time of the room As the room reverberation time increases a longer tail length will be needed in that room If the reverberation time is much longer than the tail length a significant amount of the echo will remain audible However excess tail length will not improve or degrade the performance
6. S algorithm the actual echo canceling filter has been implemented reasonably well It also means that the manufacturer has subjected the product to a series of standard tests and that the specifications are most likely based on valid experimental data This makes the selection process easier because it sums up many different characteristics Products can be eliminated easily based on G 167 compliance rather than by evaluating each performance characteristic individually When an echo canceller is G 167 compliant the following specifications commonly found on data sheets have met the requirements of the standard in the room in which the echo canceller was tested e Bandwidth e Weighted Terminal Coupling Loss or total cancellation e Initial Convergence Time or convergence rate e Recovery Time After Echo Path Variation Since most of the specifications found on data sheets are covered by G 167 it is not important to consider each of these specifications in detail The manufacturer s equipment should have already been verified to meet the requirements of the standard If the product exceeds any of the requirements this may improve the audio quality to some degree This improvement however will not be as significant as the effects of the tail length and state machine Therefore all G 167 compliant devices should be considered equally until the other factors have been evaluated Room Acoustics G 167 testing is performed in real rooms
7. ain audible Double talk is most frequently mistaken for other states and has the most drastic effects on the sound quality when it is incorrectly detected If the state machine confuses double talk for a receive state it may decide to start converging If it does it will try to converge to the near talker s speech as well as the room response This causes the canceller to go out of convergence It may also apply nonlinear processing This results in excessive attenuation noisy or scratchy speech or half duplex behavior depending on what methods of nonlinear processing are implemented When the state machine switches between states there should be no audible transition On a poorly implemented state machine there could be noticeable changes in volume level changes in background noise level or even audible clicks as the state machine changes states These would be especially noticeable during the beginning and end of pauses in conversation or even between words The state machine may even transition several times between modes making an annoying series of clicks The Listening Test The listening test is the most important part of the evaluation of the acoustic echo canceller It is the only time to evaluate the performance of the state machine which is the most important factor for audio quality The listening test environment should be taken into consideration if different echo cancellers are not all tested in the same location The li
8. ch XMT Nonlinear l Processing Mic A Distortion Near speech echoes distortion AEC Echoes Far speech l l l l we Speaker i l Far speech l Figure 1 Illustration of the effects of AEC operation and room acoustics on the transmitted speech The far speech that travels through the receive path is not modified as it passes through the AEC In an echo canceller that is poorly designed there may be residual echoes as well as distortion added to the near speech signal these effects are described in detail later This degrades the speech that is transmitted so that the poor audio quality is noticed on the far end Why not just use a speakerphone Speakerphones are half duplex which means that only one person can talk at a time The speakerphone determines which side is active or louder by comparing the signal levels on both sides It turns off the other side until the louder side is finished Once one side has captured the circuit most speakerphones do not permit any sort of interruption This inhibits the natural flow of conversation especially if one party is long winded Acoustic Echo Cancellation vs Line Echo Cancellation Acoustic echo cancellation and line echo cancellation both address similar problems and are often based on the same technology However a line echo canceller generally cannot replace an acoustic echo cancelle
9. f an AEC solution does not meet these requirements it will most likely not sound very good at all so don t waste time arranging listening tests If it does meet these requirements further testing and evaluation should be done to ensure that it is appropriate for the application When possible find out the testing environment as well as the results of the G 167 testing e Judge audio quality and state machine performance by comparative listening A panel of several people should listen to the different solutions preferably the same people under similar conditions during a short time span They should listen for the common problems echo cancellers may have as well as overall quality e Choose the best solution Weigh the performance price and convenience of each solution and choose the one that will work best in the application Step 1 Find AEC solutions with the features and form factor needed for the application Features Certain features may be desirable for certain applications For example wide bandwidth may be a necessity for videoconferencing or high quality audio conferencing systems For integrated systems the number and quality of microphones and speakers will be an issue Automatic control of microphone and speaker levels may be desirable A graphical user interface perhaps through a connection to a Windows machine may be needed These kinds of features are too varied to be discussed in detail in this paper but will certain
10. he different rooms can be compared Seven Things to Listen For e Residual Echo f there is excessive residual echo the sound may have a hollow distant quality or there may even be distinct audible echoes This is especially noticeable during the receive mode when there is no near speech to mask the echo If this is due to a short tail length the residual echo may sound delayed e Loss of Convergence When the echo canceller loses convergence the result is an audible residual echo that could be louder than an echo with no echo canceller at all This is generally caused when the state machine mistakes a double talk situation for a receive state If this happens the echo canceller begins to adapt to the near talker s speech as well as the echo and goes out of convergence e Howling Pitched squealing noises may occur when both parties have hands free systems with open speakers and mics This is caused by either a lack of howling rejection or howling rejection that is not working properly e Attenuated Speech During Double talk Noticeable changes in volume levels may occur during double talk This is caused when the state machine mistakes double talk for a receive state and applies switch loss attenuates the near signal to reduce the residual echo level e Half duplex Behavior This is basically an extreme case of attenuated speech during double talk If one of the sides is attenuated so much as to become inaudible then it would be imp
11. here is no delay such as with short links between conference rooms in the same building or distance learning over fiber optic cable room acoustics will still affect the sound and may hamper communication Also howling can occur if the microphone is positioned too close to the speaker whether or not there is transmission delay and is eliminated by most acoustic echo cancellers Acoustic echo cancellers can be used in both narrow band 3 5 kHz and wide band 7 kHz conferencing systems Narrow band applications include teleconferencing and low bit rate video conferencing Wide band applications include high quality teleconferencing and videoconferencing as well as distance learning Users of wide band conferencing systems should be particularly interested in using acoustic echo cancellation as it would allow them to make the most out of the additional audio capabilities of their systems The primary beneficiaries of an echo canceller are the people at the far or remote end of the transmission path The near or local echo canceller prevents the echo of the remote peoples voices from being returned i e echoed to them through the audio system People speaking on the same local end as the AEC should not notice the AEC if it is doing its job properly While the people on the far end receive the benefit of better audio quality it also enables the conversation to flow more smoothly benefiting both parties Near End Far End Near spee
12. ire more effort for the board design e Algorithms are best for very high volume products especially embedded applications that are sensitive to size and power consumption Algorithms provide the opportunity to use the processor for multiple tasks They also can be ported to other platforms Although algorithms are the cheapest per unit at very high volumes they require the most system integration work This includes the supporting code software interfacing issues and integration with other resources AEC Solutions for Integrators and End Users Typically a conferencing application will require one AEC per location Depending on the size of the room and other factors such as the number of participants in each room an AEC solution packaged product is presented in a number of forms The typical forms are e AEC only standalone AEC this is the least expensive to implement in a system but requires the integrator or customer to supply all external equipment such as microphones amplifiers and speakers for moving audio in and out of the product e AEC for medium to large rooms these products may contain microphone inputs and record inputs outputs in addition to the standard audio inputs and outputs required for AEC operation e AEC for videoconferencing these products may contain multiple inputs and outputs or incorporate phone add modules to permit the addition of a 2 wire conference telephone call into the videoconference
13. ly be a consideration in the selection of an echo cancellation solution Form Factor The form factor of the solution is very important because it determines how useful it is in an application The performance of the product may not matter if its form factor makes it inconvenient or impossible to use in the desired application Of course there can usually be some flexibility in choosing a form factor Licensing an algorithm or buying chipsets may both be acceptable to an OEM although one may be more convenient but a complete AEC solution would be out of the question for the OEM Indeed that may be what the OEM is using the chipset to build A list of common form factors for echo cancellation follows AEC for OEM s Different form factors depend on the volume an OEM plans to produce Although an off the shelf solution may be priced higher at small volumes a total solution decreases development costs while reducing time to market These are trade offs to be weighed when making this choice e Modules are suitable for moderate to high volume products and can speed the process of moving a product to market They provide full functionality and quick integration into a design They can save a great deal of resources during the design process and can provide a value added feature to systems that may be used in a variety of applications e Chipsets are best for high to very high volume products They allow tighter integration into a board but requ
14. n If the state machine is not robust the other characteristics of the system will not mean much The state machine in an acoustic echo canceller chooses between one of the following four states e receive where only far in speech is present e transmit where only near in speech is present e double talk where both far in and near in speech are present e idle where no speech is present The state machine must accurately choose between these modes for the AEC to operate properly If it does not choose properly speech may be distorted by the AEC or the canceller may go out of convergence Since modes change frequently during conversations especially when there are more than two people participating state machine performance is extremely important The basic factors of the state machine s performance are 1 The accuracy of determining the correct state 2 Impact on the signal if the wrong state is selected 3 How gracefully it switches between states The two most critical states of the echo canceller are receive and double talk The receive state is the only opportunity for the echo canceller to converge correctly It is also the time when the echoes are most noticeable because they are not masked by speech from the other side During the receive state the echo canceller must converge rapidly and apply nonlinear processing to further reduce the echo If the state machine does not detect a receive state correctly echoes rem
15. ns travel away from the microphone For example consider a 10x20x30 foot conference room with very reflective surfaces that requires 5 echoes to be cancelled In such a room a tail length of 6 30 1125 160 ms would be needed Figure 2 shows how these reflections would travel back and forth across the room Sth reflection Mic 4th Reflection 3rd Reflection 20 2nd Reflection 1st Reflection Speaker Direct K je 30 gt Figure 2 Longest Reflection Path from Speaker to Microphone for 5 Reflections Howling Rejection Howling rejection is important in cases where both parties are using hands free communications systems In these types of systems it is very easy for the open microphones and loudspeakers to produce acoustic feedback resulting in squealing tones much like the feedback from a microphone in an auditorium This obviously prevents any useful conversation from taking place The most common way to avoid this problem is to implement howling rejection typically done by shifting the frequency of the signal as it goes through the canceller G 167 specifies a maximum frequency shift for howling rejection but does not actually require that howling rejection be a part of an echo canceller Generally any AEC solution that does not have howling rejection should be avoided Step 3 Judge audio quality and state machine performance by comparative listening Ideally the AEC will let speech signals pa
16. ossible for them to interrupt the other party e Clipped or Noisy Speech During Double talk ery harsh and annoying distortion can be added to the speech signal when nonlinear processing usually center clipping is applied during double talk The speech may be distorted beyond recognition This occurs when the state machine reports a receive state during double talk e Audible State Transitions Audible changes in background noise level clicks or changes in overall volume levels may be noticeable during state transitions This may even occur between words or short pauses in speech This is caused by a state machine that switches between states too abruptly or too often Step 4 Choose the best solution At the end of the day the initial list of echo cancellers should be narrowed down to a handful of acceptable solutions Those that would have been inconvenient to use did not meet the G 167 or tail length requirements of the application or just did not sound good have been eliminated Since all of the remaining solutions are acceptable the final task is to weigh the differences in price against the differences in quality convenience level of support required or time to market considerations Any of these remaining solutions however should not have performance problems A Short Glossary of AEC Related Terms Nearend The end of the connection where the echo canceller is located This is where the echoes take place Also see far end
17. r because acoustic echo cancellation is a more difficult problem With line echo cancellation there are generally only one or two reflections from l telephone hybrids or impedance mismatches in the With acoustic echo cancellation the echo path telephone line These echoes are usually delayed S complex and can vary continuously as people by less than 32 ms and do not change very move around the room frequently if at all With acoustic echo cancellation the echo path is very complex dozens or hundreds of reflections lasts 100 200 ms and can vary continuously during a conversation as people move around the room Acoustic echo cancellers are therefore much more complicated devices While line echo cancellers may have smaller price tags they can t perform under the conditions that acoustic echo cancellers can handle Steps to Choosing An AEC Now that the need for an acoustic echo canceller is recognized the best AEC solution for the application isdetermined based on the following four step selection process e Find AEC products with the features and form factor needed for the application There may be several acceptable form factors Even if one seems particularly suited to the application consider all of them for a broad selection of price and performance e Eliminate products that don t meet G 167 or the tail length requirements of the application Although these two factors are necessary they are not sufficient However i
18. ss through it unharmed This is actually the most difficult task in both designing and measuring the performance of an acoustic echo canceller The real difficulty is in determining how the AEC sounds during double talk and whether it actually harms the sound quality by inaccurately determining whether it is in a double talk state The state machine determines the mode of the AEC and decides if it should be in double talk transmit receive or idle mode The quality of the state machine has the most drastic effect on the audio quality of the system and is what will make the most difference in the perceived quality between one echo canceller and another Because the effects of the state machine are most noticeable with dynamic signals such as those present during a real conversation it is very difficult to quantitatively measure its performance Consequently the best way to evaluate the audio quality of an AEC is by listening to it during a real conversation State machine State machines make the difference between a good echo canceller and a bad echo canceller Unfortunately most tests on echo cancellers are static that is the echo canceller remains in one state while the test is done For instance the tests for initial convergence time and total echo cancellation are done while the echo canceller is in receive mode A great convergence rate does not guarantee that the system will be able to determine when to converge during a dynamic conversatio
19. stening test is the only A panel of several people should be chosen to evaluate the echo way to evaluate state canceller If possible the same people should evaluate all of the echo machine performance cancellers under consideration during a short period of time These people should listen for the common problems listed in Table 3 as well as for the overall audio quality The most important part of the evaluation is on the opposite end of the echo canceller the far or remote end This is where the echo would be heard in the first place and most of the echo canceller s problems become evident If the echo canceller is sold as part of a complete system including microphones and speakers some evaluation also should be done on the near end to ensure all of the audio components are of good quality On the opposite end of the echo canceller either a handset or another echo canceller of the same type should be used A listening test should not be performed with a half duplex speakerphone or a different echo canceller on the other end Otherwise it would not be clear which end had problems Ideally the operating environment for testing should be similar for all of the echo cancellers since room acoustics have such a large impact If this cannot be arranged at least consider the operating environment differences in each case in the final decision If possible listen to the room acoustics with the echo canceller disabled so the effects of t
20. wling can cause damage to audio components if it is not attenuated Half duplex Behavior of most speakerphones which prevents howling and acoustic echo by only allowing one party to talk at a time Tail length The length of the filter which cancels echoes measured in ms The more reverberation a room has the longer the tail length will need to be Technical Support For support on the Vortex product line call toll free USA Canada 888 248 4143 then select option 1 then option 3 For exclusive Integrator and Consultant focused support through our PASS program dial 1 408 474 2048 this number will get you help on video and Vortex products For general technical support dial 1 800 POLYCOM Polycom Installed Voice Business group Contact Information Our address is 9040 Roswell Road Suite 450 Atlanta GA 30350 770 350 4140 Phone 770 350 4142 Fax Copyright 2004 Polycom Inc Polycom the Polycom logo and Vortex are registered trademarks of Polycom Inc in the USA and various countries All other brand names product names and trademarks are the sole property of their respective owners Rev 09 04
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