Polycom 3725-32871-002/A User's Manual
Contents
1.2. Wy POLYCOM gt Polycom RSS 4000 System Getting Started Guide 6 0 0 Apr 2010 3725 32871 002 A Trademark Information Polycom the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc 2010 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsib
3. 2 Click Tools gt Options gt Network 3 Disable RTSP UDP or UDP Disable UDP connections in WMP will force to use TCP Port 554 only Hardware Specification Intel Xeon 2 33GHzx2 4G RAM 1TBx2 Hard disk Disk 1 1TB Disk 2 for mirroring 1 TB Hardware Capability Note V5 0 system has same capacity on both Disk 1 and Disk 2 but 500GB out of 1TB is reserved for Linux upgrade After migrating to v6 0 this 500GB is available 700W ATX AC power supply w PFC Power Supply 1 1 Redundant Power Supply AC Voltage 100 240 VAC 60 50 Hz 10 4 Amps 10 Polycom RSS 4000 Getting Started Guide Version 6 0 S PO LYC OM Polycom Solution Support Services Polycom Implementation and Maintenance services provide support for Polycom solution components only Additional services for supported third party Unified Communications UC environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners These additional services will help customers successfully design deploy optimize and manage Polycom visual communications within their UC environments Professional Services for Microsoft Integration is required for Polycom Conferencing for Microsoft Outlook and Microsoft Office Communications Server integrations For additional information and details please see http Wwww polycom com services professional services index html or contact your local Polycom representative 11
4. select No to proceed with setting the IP address 8 Click System Config gt IP Setting to enter the IP Setting page Set the following parameters If the user network is configured with a Dynamic Host Configuration Obtain an IP Address Protocol DHCP server select this option to automatically obtain the Automatically DHCP IP address Note This option is not recommended as the address assigned by Polycom RSS 4000 Getting Started Guide Version 6 0 SY PO LYC OM Parameter Using the following IP Address Obtain DNS Server Address Automatically Using the following DNS Server Address Using the following NAT Server LAN Speed the DHCP server could change over time Select this option to use the static IP address You may need to manually enter the IP address subnet mask and gateway IP address Used in combination with the DHCP option When the Obtain an IP Address Automatically DHCP option is selected the system will automatically obtain DNS server address from a DHCP server in the network If you did not select the option to automatically obtain DNS address you must enter the preferred alternate DNS server addresses here for the system to resolve domain names The Network Address Translation NAT function of the system enables you to translate the private network IP address of packet into a public network IP address before transmission To enable NAT select this check box and then ente
5. the Polycom RSS 4000 3 Runthe Web browser on your computer enter https lt system IP address gt in the address bar and then press Enter By default Polycom RSS 4000 Web server has an untrusted certificate and uses the HTTPS protocol to set up SSL secure connection with client end e lf you use Internet Explorer as a browser you will be prompted that the security certificate for the website has some problem Please choose Continue to this website to enter the Login page 4 e f you use Firefox browser you will be prompted that the connection is not trusted Please add the site being connected to Security Exception as suggested on the page and enter the Login page After you install the security certificate issued by the Certification Authority in your system you will not receive this alert again 4 Optional Select a language for the Web interface from the Select language list in the top right of the page 9 On the Login page enter the administrator s username and password and then click the Log In button The default username and password are both admin 6 The Product Activation page displays when you first time log in Enter the activation key in the Activation Key box and click Update 4 If you do not activate the system you can still use the Web interface but cannot perform calling recording live streaming and video playing operations using the system 7 When prompted to restart the system
6. ce maximum capacity Description How many H 323 devices can connect to a Polycom RSS TM 4000 simultaneously H 323 Connection Note Include connection types H 323 recording with live streaming H 323 recording only and H 323 playback How many conferences can be recorded simultaneously Conference Note Include connection types Recording yP H 323 recording with live streaming and H 323 recording How many conferences can be live Conference Live streamed simultaneously Streaming Note The conferences being live streamed can also be recorded How many endpoints can connect H 323 Playback to Polycom RSS 4000 to view playback simultaneously 100 200 How many web connections are 128 kbps 1024 kbps It supports supported to view playback or live 200 simultaneous archived streaming simultaneously playbacks live steaming Web Playback Note After purchasing and 1024 kbps 2048 kbps It Live Streaming activating the HD Live Streaming supports 100 simultaneous archived option the web playback live playbacks live streaming streaming connections will 2048 kbps 4096 kbps It increase from 100 to 200 supports 50 simultaneous archived playbacks live steaming The resources used for H 323 playback conference recording and live streaming increase progressively and they are exclusive For example on a Small Model device if there are Polycom RSS 4000 Ge
7. eps are also applicable for a Telnet connection e Only one console Telnet or RS232 at a time can be connected Optional Gatekeeper Configuration If a gatekeeper is configured on your network register the Polycom RSS 4000 to the gatekeeper to simplify calling To register the system with the gatekeeper 1 Click System Config gt Signaling Setting gt Gatekeeper in the Web configuration interface 2 Set the following parameters in the gatekeeper page Indicates whether or not to register the system with the gatekeeper Register to Gatekeeper You must check this option to set the following parameters Primary Alternate Indicates whether or not the device is registered to the primary or Gatekeeper alternate gatekeeper Gatekeeper IP Address Specifies the IP address for the primary or alternate gatekeeper Gatekeeper Port Specifies the port number for the primary or alternate gatekeeper System Prefix E164 Sets the E 164 number for the system System H 323 Alias Sets the H 323 alias for the system 3 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting Polycom RSSM 4000 Getting Started Guide Version 6 0 S PO LYC OM Ready for Use The system is now ready for use For additional configuration instructions refer to the user guide Polycom RSS 4000 Getting Started Guide Version 6 0 S PO LYC OM Maximum Capacity Devi
8. le for printing or clerical errors Information in this document is subject to change without notice Polycom RSS 4000 Getting Started Guide Version 6 0 a PO LYCOM General Safety Precautions Follow these rules to ensure general safety e Keep the area around the Polycom RSS 4000 unit clean free of clutter and well ventilated e Decide on a suitable location for the equipment rack that will hold the Polycom RSS 4000 unit and is near a grounded power outlet e Usea regulating uninterruptible power supply UPS to protect the Polycom RSS 4000 unit from power surges and voltage spikes and to keep it operating in case of a power failure Preparations before Configuration Obtaining the Network Information Before the initial configuration get the following information from your network administrator to configure Polycom RSS 4000 to your local network e IP address subnet mask and default gateway IP address to be assigned to Polycom RSS 4000 e Optional DNS server address e Optional Gatekeeper address and the H 323 prefix and E 164 number to be assigned to the Polycom RSS 4000 Polycom RSS 4000 Getting Started Guide Version 6 0 a PO LIG OM Obtaining the Product Activation Key Before using Polycom RSS 4000 you need to activate the device To obtain the product activation key 1 Enter the following website address in the address bar of the browser http po
9. r the public network IP address to be displayed publicly Sets the speed duplex modes for LAN ports Supports the 10 100M Full Duplex or Half Duplex mode and the 1000M network Select Auto to use auto negotiation Note When setting LAN port speed contact your network administrator to ensure that the switch link rate matches the system port 9 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting To change IP address via RS 232 Console or Telnet 1 Connect your PC to the RS232 port of the Polycom RSS 4000 with a serial port cable and activate the console port 115200 8bits 2 After you logged in to the console port input the default password POLYCOM to enter the system 3 Enter or help after the prompt and the system displays available command information 4 Change IP address using the command in the format below set lan1 ip dhcp static lt ip gt netmask lt mask gt gw lt gateway gt 5 Polycom RSS 4000 Getting Started Guide Version 6 0 S PO LYC OM For example to set the IP address of LAN1 port to 172 21 103 29 subnet mask to 255 255 255 0 and gateway address to 172 21 103 254 enter the following command H set lani ip static 172 21 183 27 netmask 255 255 255 0 gu 172 21 163 254 Reboot is require in order for the change to take effect Reboot now Y for ves s W for nol restart system e The same st
10. rtal polycom com and go to Polycom Resource Center Login page Enter your Email address and password in the login box and click Sign In If you are a new user click the Register for An Account link to be registered After successful login click Service amp Support gt License and Product Activation gt Activation Upgrade in the upper navigation bar on the page Follow the onscreen instructions You will need to enter the License Number and the Serial Number of the device You can find the license number and serial number of the device from the document provided with the Polycom RSS 4000 device Click the Submit button and then record the activation key displayed on the page System Hardware Installation To unpack the system package 1 2 Check the package to ensure its completion Open the package and check the items included The following items should be included One Polycom RSS 4000 server unit Two power cables Two RJ 45 network cables One DB 9 serial port cable ACD A license and a user registration card Take all items out of the package and check if any of them is in poor condition If you find damage file a claim with the delivery carrier Polycom is not responsible for damage sustained during shipment of this product To install system hardware 1 Place the Polycom RSS 4000 unit on a stable flat surface in the selected 2 Polycom RSS 4000 Ge
11. tting Started Guide Version 6 0 S PO LYCOM location 2 Insert each power cord connector into the rear of the unit and connect each to an appropriately rated socket outlet The Polycom RSS 4000 unit is supplied with two power cords BOTH power cords should be connected to the mains power supply during normal operation 3 Connect the LAN cable to LAN1 in the back of the system The LAN2 port is not used now and is reserved for future use 4 Turn on the power switch Plug Acts as Disconnect Device e The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible e In order to fully isolate the equipment then both power cords should be disconnected otherwise the system will remain energized Initial IP Address Modification The system default IP address before delivery is IP Address 192 168 1 254 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 There are two ways to change the system initial IP address e Via Web interface Recommended s Via Console or Telnet connection To change IP address via the Web interface 1 Connect your computer to the LAN 1 port of the Polycom RSSTM 4000 with a cross over network cable or connect your computer and Polycom RSS 4000 to the same switch in the LAN Polycom RSS 4000 Getting Started Guide Version 6 0 S PO LIG OM 2 Set your computer IP address to be in the same network segment as
12. tting Started Guide Version 6 0 S PO LYCOM already 4 conferences being live streamed also being recorded and then the fifth live streaming will be rejected but one more recording and 10 H 323 playbacks are allowed TCP UDP Port Usage eee RTSP Streaming Random UDP optional for source port Endpoint 10000 10199 H 323 H 245 Socket TCP configurable audio video 30000 30600 data configurable Notes Regarding On Demand Archive and Live streaming The UDP ports used for on demand archives and live streaming are randomly chosen on Polycom RSS 4000 You need to configure firewalls and Windows Media Player for usage with Polycom RSS 4000 on demand archives and live streaming Configuring Windows Media Player to receive streaming media To use UDP ports to receive streaming media 1 Launch Window Media Player on your computer 2 Click Tools gt Options gt Network 9 Polycom RSS 4000 Getting Started Guide Version 6 0 S PO LYC OM 3 Enable RTSP UDP or UDP and Use ports and define the port range Open an outbound UDP port range matching what is used by Windows Media Player or open all UDP ports outbound from Polycom RSS 4000 to effectively bypass the firewall for outbound traffic Also open the port range used by Windows Media Player for inbound traffic to the viewing PC To use TCP ports to receive streaming media 1 Launch Window Media Player on your computer
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