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Polycom 3725-32870-002 User's Manual

1. set the IP address for LAN 1 or LAN 2 Polycom RSS 4000 User Guide set lanl lan2 speed auto 1000 100 full 100 half 10 full 10 half set the connection features for the LAN 1 or LAN2 interface Table 6 3 Network Setting Parameters LAN Interface IP Address dhe Automatically gets the address information through the DHCP P server Specifies the static IP address information Ip IP address of the network port mask subnet mask of the network port gateway gateway address of the network port static Table 6 4 Network Setting Parameters LAN Interface Connection Rate auto Auto negotiation mode 1000 1000Mbps 100 full 100Mbps full duplex 100 half 100Mbps half duplex 10 full 10Mbps full duplex 10 half 10Mbps half duplex Example 1 Set the IP address of the LAN1 interface to 172 21 103 29 subnet mask to 255 255 255 0 and the gateway address to 172 21 103 254 Ho set lani ip static 172 21 1 3 29 netmask 255 255 255 gw 172 21 1 3 254 Reboot is require in order for the change to take effect Reboot now Y for yes 7 N for nol restart system Example 2 Set the 100M half duplex for the LANT interface H set lani speed 100 half Reboot is require in order for the change to take effect Reboot now Y for yes 7 N for nol restart system After you set the connection feature or IP address for the LAN interface the system must be restarted in order for
2. e Supports integration with Exchange server and works with other Polycom video conferencing devices for recording or live streaming conferences when scheduling conferences through Outlook e Supports recorded archives in multiple formats so that users can view content through a H 323 based endpoint the Web user interface and MP4 supported players like an iPhone and an iPod e Supports SSL certificate authentication encryption to ensure the data security of Web communication 1 1 Chapter 1 Polycom RSS 4000 Introduction H320 RMX Conference a hirse MAGNE Platform SAS SS RSS 4000 Figure 1 1 Polycom RSS 4000 s Application in the Video Conference Network System Hardware Installation General Safety Precautions Follow these rules to ensure general safety e Keep the area around the Polycom RSS 4000 unit clean free of clutter and well ventilated e Decide on a suitable location for the equipment rack that will hold the Polycom RSS 4000 unit and is near a grounded power outlet e Usea regulating uninterruptible power supply UPS to protect the Polycom RSS 4000 unit from power surges and voltage spikes and to keep it operating in case of a power failure Unpack the Package To unpack the system package 1 Check the package to ensure its completion 2 Open the package and check the items included The following items should be included One Polycom RSS 4000 server unit Tw
3. Channel The template used by the VRR which defines basic recording Template link parameters Click the View button for template details It cannot be changed Specifies whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN code to play the archive through an endpoint After this option Ehe oe is selected you should enter a PIN code consisting of 4 8 digits eee in PIN Code Note This option does not apply to playback through the Web Ul If this option is selected the system will immediately start Recording recording once you connect to the VRR If deselected you may Immediately need to manually start recording through the endpoint interface If this option is selected once the VRR recorded video has Email Notification completed its format conversion and is ready for viewing the system will send an Email message to the VRR owner If necessary you can enter additional VRR information in order to improve identification and classification management when there are many VRRs Default Recording Description 4 Optional Click the Allowed User Groups tab to set allowed list for that VRR Users and groups defined in the allowed list can view or modify VRR recorded files or live streaming Two lists display on the page The upper one is a selection list that displays all local users created in the system You can switch to group list by clicking the drop down list on the
4. Restore the system from v6 0 to v5 0 After restoring to v5 0 the system cannot inherit configurations and recorded files from v6 0 system They can only be used after being upgraded to v6 0 again 1 Click Admin gt Data Backup Restore in the menu bar at the top of the page 2 Click Roll back to v5 in the ACTIONS area on the left of the page Delete v5 0 system files recorded files After deleting v5 0 files the released hard disk space will be used for v6 0 after being upgraded and the free capacity of the system is 1T which can not be Before deleting v5 0 files please make sure if itis necessary for you to import the v5 0 A restored to v5 0 1 Click Admin gt Data Backup Restore in the menu bar at the top of the page 2 Click Format v5 Disk in the ACTIONS area on the left of the page Product Activation The Product Activation page is used in following activation operations e Activate the new Polycom RSS 4000 system e Activate the upgraded system e Activate charged functions Click Admin gt Product Activation in the menu bar up on the Web interface to enter the Product Activation page where you can view system information Table 4 22 System Information Description Hardware Version The current hardware version of the system Software Version The current version of the software running on the system Serial Number Specifies the product serial number of the system Indicates whether the system is activated After
5. 4000 system provides detailed security policy settings You can define login times password validity period complexity of password setting maximum visiting duration and so on to ensure the security of Web management To set security policy 1 Click System Config gt Security Setting gt Security Policy in the menu bar at the top of the page 2 Configure the following parameters on the Security Policy page Table 4 19 Security Policy Description Sets a validity period for a user account that is not used for a long time If the user keeps his her account unlogged for the time set the account status will turn to Inactive and cannot be used to log in to the system until the administrator enters User gt Users page and changes the status to Active Inactive Time for Locking Account Specifies times of failed login it is used in combination with the following two options If the times of successive failed login reaches the value within the time set in the Failed Login Lockout Window item the system will Failed Login Lockout lock the account and keep the status for the Threshold time set in the Failed Login Locked Duration Account item While locked the account status shows Management as Locked which means that the user cannot log in until administrator enters the User gt Users page and changes the status to Active Failed Login Lockout Specifies the time within which the times of Window failed login is calculated Specifies
6. Polycom RSS 4000 system will displays on the screen after an endpoint dials the Polycom RSS 4000 and sets up a connection successfully Introduction to Main Menu Page After the endpoint sets up connection with the Polycom RSS 4000 system it enters the TV UI menu page where common recording and playback options are provided as shown below If the Recording Immediately function has been enabled in the VRR used by the endpoint for dialing the endpoint enters Recording page directly When the recording is stopped or cancelled the endpoint returns back to the main menu page A RSS 4000 Main Menu 2 View VRR Archives 3 View All Archives Press the far end button to control this menu Figure 5 1 TV Ul Main Menu in Polycom RSS 4000 System You can control the Polycom RSS 4000 using the FECC and DTMF functions of the remote control When your endpoint supports FECC or DTMF use the remote control to operate the TV UI menu page You need to press the far end key on the endpoint s remote control to access the TV UI The table below defines in detail the FECC and DTMF operation keys on the remote control of Polycom endpoint 5 1 Chapter 5 TV User Interface Operation Table 5 1 FECC and DTMF Control Keys Return to the higher level menu Go to the lower level menu Confirm the selection when in the menu display Select downward cyclic state Turn to the next page if the menu Zoom In items cann
7. and then click f e Keyword search is case sensitive e If you want to return to the all items list after searching is complete clear all the characters in Search and click To sort the list gt Click a column header on the list to sort the list in ascending order based on the property indicated by the header Then when a triangle icon appears you can click it to sort the list in descending order To refresh the list gt Click the FI button above the list Polycom RSS 4000 User Guide Sizing the Pane Move the mouse pointer to the border of the pane when the pointer turns into 4 drag the border to change the width of the pane while holding down the left mouse button Windows Standard Multiple Select Operations While adding or deleting list items you can perform standard batch processing operations by pressing Ctrl targets or Shift targets Starting a Recording You can start a recording in the Polycom RSS 4000 system using one of the following methods e Start a recording by calling the endpoint from the Polycom RSS 4000 Web UI only for administrators e Start a recording by calling the Polycom RSS 4000 system using the endpoint s remote control e Start a recording by connecting the Polycom RSS 4000 system from MCU If Recording Link function is configured on the Polycom RMX Series conference platform and the platform is integrated with the Polycom RSS 4000 system t
8. e indicates a required parameter e indicates a 1 out of N parameter Exit Enter exit after the prompt to exit the command control interface exit User logged off View Device Information Enter show after the prompt to view the current device information including the system information license information interface information and IP address Idle Timeout Setting Enter keepalive lt timeout gt after the prompt to modify the keep live timeout setting Table 6 1 Parameter Description mas Defaults to 120 seconds and can be modified to any value in the range of 5 600 seconds Example Set the timeout time to 60 seconds fi keepalive 60 current keepalive timeout value is 6 seconds Reboot Device Type reboot after the prompt ft to restart the system The system will show the prompt message Are you sure Type Y to restart the system or type N to cancel Polycom RSS 4000 User Guide reboot Are you sure reboot now Y for yes N for no Reset Password Type reset password after the prompt ft to restore the administrator user password for Web login to the default password admin The system will show the prompt message Are you sure Type Y to proceed or type N to cancel Restore System Configuration Type reset config after the prompt ft to restore the following system configurations to the default value e System Config IP setting System time R
9. 4CIF Dual Window HEN 720p 30 fps 720p 30 fps Single Window 2 3 Zz Dual Window Single Window 3 et 2 1 1 R 1 2 1 1080p 30fps Dual Window 1 Single Window 2 Dual Window oo 720p 60 fps 720p 30 fps Network Service IP Setting On the IP Setting page you can configure parameters to be used for network communication including system IP address DNS server NAT server and speed duplex modes for LAN ports To configure LAN port parameters 1 Click System Config gt IP Setting in the menu bar at the top of the page 2 On the IP Setting page configure the following parameters Table 4 7 IP Setting Parameters Description If the user network is configured with a Dynamic Host Configuration Protocol DHCP server select this option to automatically obtain the IP address Note This option is not recommended as the address assigned by the DHCP server could change over time Obtain an IP Address Automatically DHCP 4 8 Gatekeeper Polycom RSS 4000 User Guide Select this option to use the static IP address You may need to manually enter the IP address subnet mask and gateway IP address Using the following IP Address Used in combination with the DHCP option When the Obtain DNS Server Obtain an IP Address Automatically DHCP option is Address Automatically selected the system will automatically obtain DNS server address from a DHCP server in the network If you did not select
10. Management interface Logo endpoint interface language background picture and system name can be customized to meet your organization needs Click Admin gt UI Customization in the menu bar at the top of the page to enter the UI Customization page IVR Customization Polycom RSS 4000 provides Interactive Voice Response IVR service After the endpoint dials the Polycom RSS 4000 system and gets connected you can hear different IVR voice prompts when you receive the endpoint menu from the operation system To customize the IVR information 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Select the IVR information to be replaced and corresponding language option in Select IVR Message to Play in the IVR Message area 3 Click Open to select the audio file to be uploaded The audio file to be uploaded must be in PCM format and the sampling frequency must be 16 or 32 KHz 16bit and stereo or mono 4 Click Upload to upload the audio file After the file is uploaded successfully you can click the corresponding Play Stop button KE Ufa to test and play the prompt voice and verify if the file replacement is successful Polycom RSS 4000 User Guide Customizing Web Interface Logo The Logo displayed at the top of the system Web interface can be replaced with the Logo of your organization as needed To customize the Logo picture of the Web Management interface 1 Click Admin gt UI Customization
11. all archives have been converted and are ready for Web playback For more information see Modifying a VRR 3 5 Chapter 3 Ordinary User Configuration To download an archive 1 Click Media gt Archives in the menu bar at the top of the page 2 In the archives list select the archive to be downloaded 3 Click Archive Files at the right bottom of the page to expand its property pane 4 Click the Download button EL corresponding to the target format If the Download button appears as gt it means you have to wait until transcoding is completed in case the archive status is Waiting or Transcoding 5 In the Save Files window that appears set the download path and click Save Modifying Archives 3 6 You can edit archives recorded by your own VRR or archives that you are authorized to modify To modify archive properties 1 Click Media gt Archives in the menu bar at the top of the page 2 Either double click the archive entry to be modified in the archives list or click that item and click Edit in the ACTIONS area 3 If you are authorized to modify the archive you can modify settings for the following parameters in the Archive Properties page that appears Table 3 4 Archive Properties Description Specifies the name of the archive Specifies whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN Enable PIN Code code to play the archive through an endpoint After th
12. also directly use defined parameters of a VRR to make recording by adding the VRR s number to the dial in number For more information see Dialing in toa VRR to Start Recording Playing Back Recorded Files To play back recorded files stored in the Polycom RSS 4000 you can choose one of the following methods e Play back from the Polycom RSS 4000 Web UI e Play back from the Polycom RSS 4000 TV UI For more information see Viewing Archives To play back from the Web UI 1 Enter Polycom RSS 4000 system IP address in the address bar of the Web browser to access the Web UI 2 Enter the username and password in the login page to log in to the system Polycom RSS 4000 User Guide Choose Media gt Archives at the upper part of the Web UI to access the archives page Select the archive to be played back from the archives list then click the Play button in the Archive Details pane on the right side to play back the files To play back the files you can also click the Play button in the Archive Files pane on the right side 2 5 3 Ordinary User Configuration This chapter mainly describes Web configurations that ordinary Users should set after logging into the Polycom RSS 4000 system For administrator users see Chapter Administrator Configuration When you log in to the system for the first time using the account and password assigned by the administrator a password setting box appears promptin
13. back up archives 1 Select Enable automatic backup on the Data Backup Restore page to enable automatic backup function 2 Set following parameters Table 4 21 Description of Automatic Backup Parameters Frequency Select the period for automatic backup measured in day Start Time Select the start time of automatic backup 3 Click Update to apply these settings To manually back up the recorded files gt Click Backup Now in the ACTIONS area on the Data Backup Restore page Polycom RSS 4000 User Guide Backup Restore Status on the page shows the number of files being and have backed up When a message pops up at the right bottom of the page prompting you for successful backup the files backup has completed Archives Restore The Polycom RSS 4000 system will automatically generate a time point when successfully backing up recorded files You can use the backup of recorded files to restore those recorded files on Polycom RSS 4000 system To restore recorded files 1 Click Restore Now in the ACTIONS area on the Data Backup Restore page 2 Select the time point for the system to restore to on the Restore Point page that appears and click OK The system restarts immediately and then performs restore operations automatically If you try to log in to the system at this time you will see a prompt indicating that the system is restoring data You can log in to the system only after the data restoring process
14. be modified in the user list 3 Click Set Password in the ACTIONS area on the left side of the page 4 On the Set User Password page that appears enter the new password and confirm password then click OK his password when he log in the system using that password the administrator set A After the password is changed by administrator the user will be required to change To delete a user 1 Click User gt Users in the menu bar at the top of the page 2 Select the user entry to be modified in the user list 3 Click Delete in the ACTIONS area on the left side of the page the recorded archives owned by that user are automatically assigned to the default administrator 1 After a user is deleted all VRRs owned by that user are automatically deleted and A group is a collection of pre defined users With the Group function you can conveniently set permissions for a group of users By using Group you can add multiple users at a time when setting the view permission for VRRs recorded files or live streaming videos A default group named All Users is built in the system It includes all the users defined in the Polycom RSS 4000 system All_Users group cannot be modified or deleted Click User gt Groups in the menu bar at the top of the page to enter the Group page Group page displays a list of defined groups in the current system and associated summary information such as the group name the domain which the group belongs to
15. changing ime the time here is not recommended Specifies the address or domain name of a network time server The system built in clock can be synchronized with the time server Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Setting NTP servers Restart and Shutdown Click Admin gt Shut Down on the Web interface to enter the Shut Down page Clicking the Restart button will restart the system clicking Shut Down will shut down the system Before unplugging the system you need to shut it off via the Shutdown page to turn it off Restoring Factory Default Configuration You can clean the system and restore it to the factory default configuration through its USB port Only the software version and system IP address can be reserved You need to use an USB storage device before you restore the system to the default status There is no requirement on USB device type and files it stores 4 32 A Polycom RSS 4000 User Guide All current configuration and recorded archives will be cleared after the system is restored to the default configuration Before the system restarts to complete restoring to the factory default configuration please remove the USB device connected to the system Otherwise after the system restarts you will receive a default configuration setting dialog box when you try to log in to the Web Ul To
16. created on the Outlook All conferences under a periodic conference series share the same VMR name It is used for recurrent conferences displaying the number of recorded conferences under that conference series You can click View to filter all recorded conferences under that series in the list Related Archives Chapter 4 Administrator Configuration It is used for recurrent conferences displaying the number Related Streams of conference live streaming videos in progress under that conference series Lets you copy the URL of playing the archive to the Play URLs clipboard For archives recorded in two different bandwidths clicking the Copy link will copy two URLs System Monitoring Dashboard The Dashboard is the default page displayed to administrators after they log in to the Polycom RSS 4000 system It shows any system status information relevant to administrators Information panes can be expanded or hidden by clicking headings Information displayed on the Dashboard will be updated in real time based on changes made to system data You can also navigate to this page by clicking Admin gt Dashboard in the menu bar at the top of the page Signaling Connection Shows connection information and recording status of endpoints or MCUs which currently dial and set up connections with the system Click the fit button to expand detailed parameters information The table below provides parameters descriptions Table
17. drop down list of the system s Web Login page Log In Please enter your user ID and password then click Log In User ID admin i Password ideale Domain LOCAL EXCHANGE Figure 4 2 Login page Active Directory Service Area Then you can select the appropriate domain in the drop down list and use existing users in the domain to log in directly When logging in to Polycom RSS 4000 Web Management pages using an existing domain user the user gets only ordinary user permissions Calendar Configuration 4 16 Polycom RSS 4000 system can be integrated with Microsoft Exchange Server 2007 and work with other Polycom video conferencing devices to record or live stream conferences when scheduling conferences through Outlook To configure mail server information in Polycom RSS 4000 1 Click System Config gt Service Setting gt Calendar Configuration in the menu bar at the top of the page 2 Configure the following parameters on the Calendar Configuration page Table 4 13 Calendar Configuration Parameters Description Sets whether to enable the calendar integration function Enable Calendar i You can configure related parameters only when this option Integration is enabled Polycom RSS 4000 User Guide Specifies the address or domain name of the Exchange server to be integrated Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain
18. new password cannot repeat the last two passwords The maximum number to be set is 16 Minimum Password Specifies the allowed minimum password Length length in the range of 1 15 characters Reuse Number of Password Specifies a value of maximum similarity between the old password and the new password The system will not accept a new password with a similarity value higher than Maximum Similarity the value set here For example there is a Level 50 similarity value between password and wordnew If the maximum allowed similarity value is 30 then wordnew cannot be used to replace the old password Password password Complexity Minimum Upper Specifies the minimum number of required Case upper case in the range of 0 2 Minimum Lower Specifies the minimum number of required Case lower case in the range of 0 2 Minimum Numeric Specifies the minimum number of required Characters numeric characters in the range of 0 2 Specifies the minimum number of required Minimum Special special characters in the range of 0 2 Characters Special characters include the characters displayed in Special Characters Set If a parameter can set to be 0 which indicate no limitations to this option 4 Click Update to apply settings 4 24 Polycom RSS 4000 User Guide System Management System Configuration Backup Restore You can backup and save the system configuration of Polycom RSS 4000 to the local computer for res
19. port 115200 8bits 2 After you logged in to the console port input the default password POLYCOM to enter the system 3 Enter or help after the prompt and the system displays available command information 4 Change IP address using the command in the format below set lanl ip dhcp static lt ip gt netmask lt mask gt gw lt gateway gt For example to set the IP address of LAN1 port to 172 21 103 29 subnet mask to 255 255 255 0 and gateway address to 172 21 103 254 enter the following command H set lani ip static 172 21 1 3 29 netmask 255 255 255 gw 172 21 103 254 Reboot is require in order for the change to take effect Reboot now Y for yes 7 N for nol restart system e The same steps are also applicable for a Telnet connection e Only one console Telnet or RS232 at a time can be connected Optional Configuring the Gatekeeper Settings If a gatekeeper is configured on your network register the Polycom RSS 4000 to the gatekeeper to simplify calling To register the system to the gatekeeper 1 Click System Config gt Signaling Setting gt Gatekeeper in the Web configuration interface 2 Set the following parameters in the gatekeeper page Table 1 2 Gatekeeper Parameters Description Indicates whether or not to register the system with the Register to Gatekeeper gatekeeper You must check this option to set the following parameters Primary Alternate Indicates whether or not the device is
20. see Defining a Template The following table shows the relationship between those aspects and the amount of resources that are used Table 4 5 Live streaming resources usage Recording with Live Streaming Properties Live Streaming arabs Resolution Rates Used Video Layout SALES WMV File Dual Window 2 CIF 4CIF 720p 30 fps CIF 4CIF 720p 30 fps 1080p 30fps 720p 60 fps Single Window 2 Dual Window Single Window Dual Window 720p 30 fps Single Window Dual Window 4 7 Chapter 4 Administrator Configuration Referring to the above table you can easy calculate the number of live streams supported by the system in concrete scenarios Take a Small model system that supports four resources If there is an ongoing live streaming sending video at 720p 30 fps and recording video at 1080p 30 fps 720p 60 fps using two rates and single window layout it occupies three resources on the system Then there is one resource free which allows for running one live stream at CIF 4CIF 720p 30 fps using a single rate and single window layout concurrently The following table shows the maximum capacity of the Polycom RSS 4000 systems when perform the live streaming of different parameters Table 4 6 Live streaming maximum capacity Recording with Live Streaming Properties Maximum Capacity Recording Live Streaming Resolution Resolution ates Used Video Layout People Video WMV File Single Window CIF 4CIF CIF
21. the device you can find them from the document provided with the Polycom RSS 4000 device Record the activation key displayed on the page Modifying the Initial IP Address The system default IP address before delivery is IP Address 192 168 1 254 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 There are two ways to change the system initial IP address Via Web login page recommended Via Console or Telnet connection To change IP address via the Web login page 1 Connect your PC to the LAN 1 port of the Polycom RSS 4000 with a cross over network cable or connect your PC and Polycom RSS 4000 to the same switch in the LAN Set your PC IP address to be in the same network segment as the Polycom RSS 4000 Run the Web browser on your PC enter https lt system IP address gt in the address bar and then press Enter By default Polycom RSS 4000 Web server has an untrusted certificate and uses the HTTPS protocol to set up SSL secure connection with client end If you use Internet Explorer as a browser you will be prompted that the security certificate for the website has some problem Please choose Continue to this website to enter the Login page If you use Firefox browser you will be prompted that the connection is not trusted Please add the site being connected to Security Exception as suggested on the page and enter the Login page After you install the security certificate issued by the Ce
22. the left of the Log page To download log files 1 On the Log page select the log to be saved 2 Click Download in the ACTIONS area on the left side of the page 3 Inthe Save Files dialog box that appears select the file save path and then click Save Polycom RSS 4000 User Guide Hard Disk Warning Administrators can set the system to display warning information once the free hard disk space reaches a certain threshold To set a hard disk warning threshold 1 Click Admin gt Disk Warning in the menu bar at the top of the page 2 On the Hard Disk Warning page set a disk space threshold You can set a value in the range of 1 50G The system will send an Email message to the administrator once the free hard disk space equals this threshold System Security Certificate Setting The Polycom RSS 4000 Web server supports Security Socket Layer SSL protocol After the SSL digital certificate is installed in the system you can set up the encrypted communication connection between the user client and server in order to ensure security of the transferred data during Web communication To Configure SSL certificate for the system you can follow three steps as below 1 Create a new certificate request 2 Apply for the certificate 3 Upload the certificate to the Polycom RSS 4000 server To create a new certificate request 1 Click System Config gt Security Setting gt Certification Setting in the menu bar at the top of t
23. the new settings to take effect Appendix B Regulatory Notices Important Safeguards Read and understand the following instructions before using the system Close supervision is necessary when the system is used by or near children Do not leave unattended while in use Only use electrical extension cords with a current rating at least equal to that of the system Always disconnect the system from power before cleaning and servicing and when not in use Do not spray liquids directly onto the system when cleaning Always apply the liquid first to a static free cloth Do not immerse the system in any liquid or place any liquids on it Do not disassemble this system To reduce the risk of shock and to maintain the warranty on the system a qualified technician must perform service or repair work Connect this appliance to a grounded outlet Only connect the system to surge protected power outlets Keep ventilation openings free of any obstructions If the system or any accessories are installed in an enclosed space such as a cabinet ensure that the air temperature in the enclosure does not exceed 40 C 104 F You may need to provide forced cooling to keep the equipment within its operating temperature range Do not use this product near water Avoid using this product during an electrical storm There may be a remote risk of electric shock from lighting SAVE THESE INSTRUCTIONS Chapter 7 Appendix B Regulator
24. user data include e Users and groups e VRR recording templates and channels e Archives Click Admin gt Data Backup Restore in the menu bar at the top of the page to enter Data Backup Restore page 4 25 Chapter 4 Administrator Configuration 4 26 FTP Server Configuration Before backing up archives you need to configure FTP server on the Polycom RSS 4000 for backup To configure FTP server for backup 1 Select Enable Data Backup Restore in the Data Backup Restore page 2 Configure following parameters in the FTP Server Configuration area Table 4 20 Description of FTP Server Parameters Server Address Enter the IP address and port of the FTP server User Name Enter the account and password for login to the FTP server If the FTP server has anonymous logins enabled you can click Use Anonymous button to log in using Password anonymous account Set whether to enable SSL encryption for the Enable SSL communication between Polycom RSS 4000 and FTP server 3 Click Update to apply these settings When Polycom RSS 4000 successfully connects to configured FTP server the Backup Restore Status on the page displays Connected and the ACTIONS area on the left of the page shows available operation items Backup Now and Restore Now Archives Backup There are two ways to back up archives on Polycom RSS 4000 to FTP server automatic periodic backup and immediate manual backup To automatically
25. with an Active Directory server After integration users in the Active Directory domain can access the Web Management pages of the Polycom RSS 4000 directly as ordinary users without needing to be registered in the Polycom RSS 4000 To configure an Active Directory server 1 Click System Config gt Service Setting gt Active Directory in the menu bar at the top of the page 2 Configure the following parameters on the Active Directory page Table 4 12 Active Directory Parameters Description Defines whether to integrate the Polycom RSS 4000 with an Active Directory server Once this option is enabled you can configure specific parameters Integrate with Active Directory Server Sets the IP address or domain name of the Active Directory server to be integrated Active Directory Server Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Setting Sets the user name that will be used by the Polycom User ID RSS 4000 to access resources on the Active Directory server 4 15 Chapter 4 Administrator Configuration Sets the user password that will be used by the Polycom User Password RSST 4000 to access resources on the Active Directory server 3 Once set up is complete click Update After configuring the Active Directory server successfully the configured Active Directory server domain name displays in the Domain
26. 4 15 Parameters Description for Signaling Connection Information The IP address for the device connected to the Polycom RSS 4000 Displays the H 323 alias or E 164 prefix for the device to H 323 E 164 connect to the Polycom RSS 4000 if it is registered to a gatekeeper VRR Number The VRR number used by the connection Audio Type The audio protocol used by the connection Video Type The video protocol used by the connection Status Shows the connection current status recording paused recording playing back or idle Shows whether the connection is performing live streaming Live Streaming If live streaming is in progress is displayed or else is displayed You can control the recording of H 323 connection via the control button on the page Polycom RSS 4000 User Guide Starts recording live streaming Displays when the connection status is idle or paused recording ll Pauses recording Displays when the connection status is recording E Stops recording live streaming Displays when the connection status is recording e 7 Disconnects H 323 connection You can dial out to connect the endpoint to record via the Dial out to record button on the page For details see Start Recording from the Web UI in Starting a Recording Web View Sessions Shows the real time session information of video on demand via the Web The table below provides parameters descriptions Table 4 16 Parameter
27. A default VRR named Default_VRR is built in the system When an endpoint or MCU tries to connect by directly dialing Polycom RSS 4000 system IP address or E 164 prefix default VRR parameters will be used for recording You can modify the default VRR but cannot delete it Defining a VRR You can pre define a variety of record types for each recording by defining the VRR to avoid over and over configuring the same recording parameters To define a VRR 1 Click VRR gt VRRs in the menu bar at the top of the page 2 Click Add in the ACTIONS area on the left of the page 3 Inthenew VRR page that appears configure the following parameters indicates mandatory parameters Table 4 2 Defining VRR Parameters Nam Specifies a unique name to identify the VRR You can also use the default name generated by the system Specifies a number to identify the VRR You can directly dial the VRR to record by adding the VRR number when dialing the VRR Number Polycom RSS 4000 system The number you entered must be unique and comprised of 4 8 digits You can also use the number automatically generated by the system Specifies the owner of this VRR The default owner is admin In addition to the administrator only the VRR owner can view and Owner modify VRR parameters Note Each VRR must belong to a user If the user is deleted all VRRs owned by that user will be automatically deleted Specifies the VRR channel A channel is used to c
28. In the list you can search sort and refresh users For specific instructions see List Sorting Searching and Refreshing Adding a New User You can add a local user to the system or import users from an AD server to the system for management if the system is successfully configured with AD server To add a local user 1 Click User gt Users in the menu bar at the top of the page 2 Click Add Local User in the ACTIONS area on the left side of Users page 3 Configure the following parameters on Add Local User page indicates mandatory options Polycom RSS 4000 User Guide Table 4 11 Local User Parameters Description Specifies the user ID used for Web login User ID must be unique with a length of 1 128 characters and consist of alphanumeric or symbol characters Once created user ID cannot be modified User ID Full Name Specifies the user s full name Password Specifies the login password Specifies the confirm password which must be identical to Conin Password the login password Specifies the user role Administrator or User Different roles detemine the user operation permissions after logging in to pages Once created the user role cannot be modified Specifies the users Email address If the Email notification function has been enabled for VRR the user can use this Email address to receive Email notifications upon completion of recorded file format conversion Description Specifies addi
29. R POLYCOM gt Polycom RSS 4000 System User Guide 6 0 0 Apr 2010 3725 32870 002 Trademark Information Polycom the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc 2010 Polycom Inc All rights reserved Polycom Inc A750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printi
30. R see Virtual Recording Room VRR 5 Click the OK button to initiate a recording call Once the connection between the Polycom RSSTM 4000 system and the endpoint has been successfully established the recording starts immediately if the Recording Immediately function has been enabled in the VRR Recording connections information and the buttons for pausing and stopping recording M will be displayed in the Signaling Connections area If recording is not started the Start Recording button will be displayed You can click it to start recording To start a recording by dialing the Polycom RSS 4000 system 1 Enter the E 164 prefix for the Polycom RSS 4000 system on the remote control to call directly to connect to the Polycom amp RSSTM 4000 If your system or endpoint is not registered to the gatekeeper call the system IP address directly to get connected 2 The endpoint screen displays the Polycom RSS 4000 onscreen menu when it has successfully established the connection with the Polycom RSS 4000 system Select the Start Recording gt Start using the remote control to start a recording A blinking recording icon appears during the recording You can pause resume stop or cancel the recording using the menu on the operation page See Start Recording Recordings performed by calling the IP address or E 164 prefix of the Polycom RSS 4000 system use the default recording parameters of the system you can
31. Template 0114 0114 admin Default Chi Default Template 0106 0106 admin Default Ch Default Template Default Template el annel annel 0102 0102 admin Default_Channel Default_Template 51416 f Vrr 51416 f Default Channel annel 43585_test1_vrr 43585 testl Default Ch Default Template Navigation operation barf Lists Configuration area Figure 2 1 Screenshot of the Polycom RSS 4000 Web Ul 2 1 Chapter 2 Basic Operations User Permissions You can log in to the Web UI as an administrator or a user The following table shows user permissions at different permission levels after login to the Web UI Table 2 1 Description of Web Ul user permissions Administrator Personal settings Owned VRR Accessible Archives and live streaming information recorded by the owned or All pages authorized VRR Authorized archives permissions Polycom RSS 4000 allows up to 200 users to be logged in to the Web UI at the same time Common Operations 2 2 List Sorting Searching and Refreshing For all items list on the Web UI for example VRR list list of archives user list etc a unified search bar is provided for users to find specific items navigate between pages and refresh pages All lists can be sorted by parameter properties To search for a target item in the list gt Enter the full name or keyword of the item to be searched for in the Search text field above the list
32. a description and the number of members included in the group Administrators can define a new group modify or delete existing groups on this page Creating a New Group To create a new user group 1 Click User gt Groups in the menu bar at the top of the page 2 Click Add in the ACTIONS area on the left side of the Group page Polycom RSS 4000 User Guide 3 Onthe Add Local Group page that appears specify a name for the group to be created The group name must be unique You can enter associated descriptions if necessary 4 Click the Group Members tab to add group members The list at the top of the page displays all the users defined in the current system Select users to add to the group and then click the Add Button Added users appear in the group member list and are identified by the Q 1 icon in the user list You can delete an item either by double clicking that item in the group member list or by clicking that item and then clicking the Remove button Adding multiple users at a time by using the standard Windows keyboard operations is supported Managing Groups To modify or delete an existing group 1 Click User gt Groups in the menu bar at the top of the page 2 Select the group entry to be deleted in the group list 3 Inthe ACTIONS area on the left side of the page click Edit or Delete to modify or delete the group Service Setting Active Directory Polycom RSS 4000 supports integration
33. assword setting box enter your old password your new password confirm password and then click OK If successful you will be prompted that your password has been successfully changed Otherwise you will have to follow instructions to set an appropriate password Only local users created in the Polycom RSS 4000 system can change their passwords This function is not available to Active Directory server users Virtual Recording Room VRR A Virtual Recording Room VRR defines various recording related parameters which are the basis of all recordings While creating a new user in the system a VRR owned by the user is automatically generated A VRR is identified by digits and you can directly dial your own VRR to start recording by adding your VRR number to the dial in number Click VRR gt VRRs in the menu bar at the top of the page to open the VRR page In this page you can view user owned VRR information including VRR s name number owner channel and template being used In the list you can search sort and refresh those VRRs For specific instructions see List Sorting Searching and Refreshing Dialing in to a VRR to Start Recording When an endpoint or MCU tries to connect by directly dialing the IP address or E 164 prefix of the Polycom RSS 4000 system the default VRR parameters will be used to record You can directly start recording using recording parameters defined in a VRR by adding the VRR number to the d
34. at a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Plug Acts as Disconnect Device The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible Lithium coin cell warning This equipment contains a Lithium coin cell which is not user serviceable Refer servicing to qualified service personnel only Do not attempt to open the case of this product Caution Danger of Explosion if Battery is incorrectly replaced Replace only with the same or equivalent type Recommended by the manufacturer Chapter 7 Appendix B Regulatory Notices 7 4 Regulatory Notices Dispose of used batteries according to the manufacturer s instructions ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbag
35. ct your local Polycom representative Polycom RSS 4000 Introduction Overview Polycom RSS 4000 Recording and Streaming Server is a web server that enables you to easily perform recording live streaming stream media processing and multimedia archiving as needed Polycom RSS 4000 system supports the recording of both single point and multipoint video conferences including H 239 data contents It can record and archive up to 1080P and live stream to the network audience at a quality of up to 720P Polycom RSS 4000 provides the following features e Supports recording of up to 15 concurrent video conferences as well as full video audio and content recording e Supports resolutions of up to 1920 x 1080 1080p and 4Mbps of bandwidth for recording e Supports video conference live streaming using Windows Media that can use two different bandwidths e Uses a Virtual Recording Room VRR as a base for recording and authorizing playback permission Users can have their own VRR for recording and playing back e Offers various recording methods Users can start a recording from endpoints an MCU or the Web user interface e Supports the integration with Polycom HD Series endpoints and Polycom RMX MGC conference platform to visually and automatically perform recording live streaming and playback e Supports the integration with Polycom Video Media Center VMC 1000 V2 0 for more powerful stream media management
36. different recording link policies for a VRR To define a recording template 1 Click VRR gt Templates in the menu bar at the top of the page 4 1 Chapter 4 Administrator Configuration 2 Click Add in the ACTIONS area on the left of the page 3 Inthe new template page that opens you can configure the following parameters Table 4 1 Defining Template Parameters Specifies a unique name to identify this template Specifies the maximum bandwidth to be used when recording and live streaming The bandwidth used by an endpoint or MCU to connect to the Polycom RSS 4000 should not be higher than the bandwidth defined here Primary Recording and Streaming Rate Specifies whether to use a secondary lower bandwidth for recording or live streaming enabling video to be converted into two different bandwidths for users to choose the appropriate file to be played according to their network conditions The bandwidth can be set in the range of 128 512Kbps Select None to indicate that a secondary bandwidth will not be used Secondary Recording and Streaming Rate Specifies whether or not to convert recorded files into MP4 format and the resolution after conversion The converted files MP4 Resolution can be downloaded using the Media gt Archive page See Playing Back and Downloading Archives Select None to indicate that the file will not be converted into MP4 format Specifies the layout for displaying people and content videos whe
37. dify VRR recorded files or live streaming For user and group settings see User Management Two lists display on the page The upper one is a selection list that displays all local users created in the system You can switch to group list by clicking the dropdown list at the top of the page The lower part of the list is the allowed list By default the VRR created by an administrator has a group named All Users in its allowed list that means all users are allowed to view recorded files and live streaming 5 Either double click an item to be allowed in the selection list or click that item and click the Add button to add it to the allowed list The newly added item is shown in the allowed list and the already added Q items are identified by the H icon in the user list To delete an item from the allowed list either double click the item or click the item and click the Remove button To authorize a user to edit check M for that user in the allowed list Both add and delete operations support the Windows standard multiple select operation 6 Click OK to complete VRR configuration e Once a VRRis created the VRR owner is automatically added to the allowed list and authorized to view and edit e Administrators are not limited by the allowed list and have always permissions to view and edit VRR recorded files or live streaming Dialing a VRR to Start Recording You can start recording using a user defined VRR in one o
38. dify the login password for the Command Setting page This command is only used to change the login password for the telnet session and serial interface It does not impact the Web UI password set telnet password enter new password m Ping Enter ping lt ip gt n lt count gt w lt time gt l lt size gt after the prompt ft to check the network connection status Table 6 2 Parameters Description po IP address of the destination host Packet sending times defaulted to 10 Waiting time defaulted to 1000 ms Size of the sent packet defaulted to 32 bytes Example Send the host whose IP address is 172 21 100 111 a Ping packet with the size of 1500 bytes for five times cyclically The wait time is 1000 ms H ping 172 21 1 111 n5 wi B 11508 Pinging 172 21 1 111 with 15 bytes loop 5 times wait 1 ms 1526 bytes from 172 21 1 111 1526 bytes from 172 21 1 1i11 1526 bytes from 172 21 1 111 152 bytes from 172 21 1 111 1526 bytes from 172 21 1 111 seq 1 ttl 127 delay ims seq 2 ttl 127 delay 2ms seq 3 ttl 127 delay 2ms seq 4 tt1 127 delay 2ms seq 5 tt1 127 delay ims send 5 packets receive 5 packets lost gt packets time is 5 5ms bandwidth is 12 1kbps Network Setting Enter the following commands after the prompt ft to set network configurations set lan1 lan2 ip dhcp static lt ip gt netmask lt mask gt gw lt gateway gt
39. e DHCP server could change over time Select this option to use the static IP address You need to manually enter the IP address subnet mask and gateway IP address Used in combination with the DHCP option When the Obtain an IP Address Automatically DHCP option is selected the system will automatically obtain DNS server address from a DHCP server in the network If you did not select the option to automatically obtain DNS address you must enter the preferred alternate DNS server addresses here for the system to resolve domain names The Network Address Translation NAT function of the system enables you to translate the private network IP address of packet into a public network IP address before transmission To enable NAT select this check box and then enter the public network IP address to be displayed publicly Sets the speed duplex modes for LAN ports Supports the 10 100M Full Duplex or Half Duplex mode and the 1000M network Select Auto to use auto negotiation Note When setting LAN port speed contact your network administrator to ensure that the switch link rate matches the system port 9 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting Chapter 1 Polycom RSS 4000 Introduction To change IP address via RS 232 Console or Telnet 1 Connect your PC to the RS232 port of the Polycom RSS 4000 with a serial port cable and activate the console
40. e can be played or downloaded Ready The file can be played and downloaded Transcoding The format is being converted and thus the file is temporarily unavailable Waiting The file is waiting to be converted and thus temporarily unavailable Error Error converting the format the file is unavailable To play back archives through the Web UI 1 2 3 Click Media gt Archives in the menu bar at the top of the page In the archives list select the archive to be played back Click the Play button OG in the Archive Details area on the right side of the page Windows Media Player opens to play the video If the archive is recorded in two different bandwidths two play buttons and their bandwidths will display in this area and you may choose the appropriate button based on your network condition Make sure the archive s format has been converted before playing it back otherwise there will be no Play button in the Archive Detail area You can also click Archive Files at the right bottom side of the page to expand its property pane and check the status If the Play button corresponding to the WMV format appears as indicating that archive is temporarily unavailable you may need to wait until the format conversion is completed i e the status is Ready before viewing If the Email notification function has been enabled for the VRR which is used to record archives the system will send you an Email notification automatically once
41. e tilleverand ren
42. e top of the page 2 Select a default endpoint language in the Default Endpoint Menu Language area on the UI Customization page and click Apply 3 Confirm to restart the system in the popup System Reboot box to apply settings Changing System Name The system name displays on the endpoint or MCU device when they are connected to the Polycom RSS 4000 system To change the system name 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Enter your system name in the System Name text box on the UI Customization page and click Apply 4 31 Chapter 4 Administrator Configuration 3 Click Reboot Now in the popup message box to restart the system and apply settings System time Setting accurate system time ensures the correct display of time information such as recording and backup time The built in clock of the system can also be synchronized with a network time server To set the system time 1 Click System Config gt System Time in the menu bar at the top of the page 2 Configure the following parameters in the System Time page Table 4 23 System Time Parameters Description Specifies the way to set the system time The time service The Console synchronizes time with user computer The NTP Server obtains time from a time server Indicates the current date and time of the system When The Console is selected you can obtain user computer Ti current time after refreshing the page Manually
43. ecording Setting Recording Setting page provides supplementary settings for recording You may need to configure these options if needed To configure recording setting options 1 Click System Config gt Recording Setting in the menu bar at the top of the page 2 On Recording Setting page configure the following parameters Table 4 3 Defining Recording Setting Parameters If this option is selected the system which is in live streaming mode will automatically switch to recording mode in case of Continue insufficient resources In this case you cannot continue to view recording if no the video in real time through the Web However you can play resource for live back the video once recording and format conversion are streaming completed by the system If deselected the system will reject all live streaming requests when there is no live streaming resource Enable 1080p H 323 recording with live streaming Specifies whether to enable the 1080p capability of the system for recording with live streaming If this option is selected the system will record the video at CIF SIF resolution regardless what parameters are specified in the recording template and what the capacity of the endpoint Selection of this option will disable the Enable 1080p H 323 recording with live streaming option Restrict to CIF SIF resolution Specifies the fast forward backward intervals when playing back recorded files on an endpoint For example if it
44. ecording setting Security setting Ports and security policy Service Setting Signaling Setting e Admin UI Customization System name and default endpoint menu language Disk Warning The system will show the prompt message Are you sure Type Y to proceed or type N to cancel After resetting the system configuration the system must be restarted in order for the new settings to take effect If you need to completely restore the system please refer to Restoring Factory Default Configuration Clean Activation Key Type cleankey after the prompt ft to remove the existing activation key This command is used to deactivate the RSS 4000 system The system will show the prompt message Are you sure Type Y to proceed or type N to cancel Telnet Setting Type telnet on off after the prompt ft to turn on off the telnet session For example enter telnet on to enable telnet function 6 3 Chapter 6 Appendix A Telnet Terminal Commands 6 4 The default setting is telnet on If telnet off is entered to disable the telnet function of the Polycom RSS 4000 user can only use the serial port to perform above system setting tasks The default telnet port is 23 which cannot be modified The password and command operations for remote telnet login are identical to those for serial port login Password Modification Type set telnet password after the prompt to mo
45. efinition are delivered with minimal delay None No optimization definition is applied This is a compatibility mode in which routing is based on Precedence priority settings only Select None if you do not know which standard your router supports 3 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting User Management User Users who are defined in the Polycom RSS 4000 system can log in to the Web Management pages to complete authorized operations The system supports two user levels e User Who can only view and edit limited pages including Personal settings Password modification local user only Owned VRR Archives and live streams recorded by the owned or authorized VRR Authorized archives e Administrator Who can perform all operations and can view and configure all pages If the system is configured with an Active Directory AD server users defined on the AD can log in to the Polycom RSS 4000 system as ordinary users When logging in to the system for the first time AD users are automatically added to the user list in the Polycom RSS 4000 system By default Polycom RSS 4000 has one administrator for which username and password are both admin It is recommended to define different user management permissions as required and change the administrator s default password to prevent system from invasions Viewing Us
46. ers Differv Select when the network router uses Differv for priority encoding If this option is selected enter values in the Audio and Video fields The value range is 0 63 Note If you select DiffServ but your router does not support this standard IP packets queue on the same communication links with data packets This non prioritized queueing greatly increases the latency and jitters in their delivery and can negatively impact performance Precedence Select this option when the network router uses Precedence for priority encoding or when you are not sure which method is used by the router Precedence should be matched with None in the Tos field If this option is selected enter values in the Audio and Video fields in the value range of 0 5 Note Precedence is the default mode as it is capable of providing priority services to all types of routers and is currently the most common mechanism Polycom RSS 4000 User Guide Specify the priority for audio and video IP packets i i The recommended priority is 4 for audio and video to Audio Video ensure that the packet delay for both is the same that audio and video packets are synchronized and to ensure lip and audio synchronization lip sync Select the Type of Service ToS that defines optimization tagging for routing the conference audio and video packets Delay The recommended default for video conferencing prioritized audio and video packets tagged with this d
47. ers Indicates whether the system has been registered to the Primary Alternate primary or alternate gatekeeper Gatekeeper Note The altemate gatekeeper will only be used when the primary gatekeeper is not available Specifies the IP address for the primary or alternate gatekeeper aoleeperpo Specifies the port number forthe primary or alternate Gatekeeper IP Address Gatekeeper Port gatekeeper Chapter 4 Administrator Configuration QoS System Prefix E 164 Sets the E 164 number for the system System H 323 Alias Sets the H 323 alias for the system 3 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting Quality of Service QoS is very important in transmission of high bandwidth audio and video data You can use QoS to test and guarantee the following parameters e Average packet delay e Delay variation jitter Error rate To specify QoS parameters 1 Click System Config gt Signaling Setting gt QoS in the menu bar at the top of the page 2 On the QoS page configure the following parameters Table 4 9 QoS Parameters Description Select this option to enable configuration of the QoS Enable QoS settings When un checked the system uses the default QoS settings DiffServ and Precedence are two methods for encoding packet priority The priority set here for audio and video packets should match the priority set in the network rout
48. ers Click User gt Users in the menu bar at the top of the page to enter Users page Users page displays a list of defined users in the current system and associated summary information Chapter 4 Administrator Configuration Table 4 10 Description for User List Information User ID User ID used for Web login Full Name User full name User domain LOCAL indicates that the user is a local user Domain created in the system User roles Administrator or User Different roles determine the user operation permissions after logging in to pages User email address A user can have four different statuses Active User status is active User can log in to the system Disable User status is disabled User cannot log in to the system Locked User status is locked User cannot log in to the system If a user failed to login for a set condition that user is locked by the system automatically And the user cannot log in to the system until lock has timed out or the administrator has changed the status to Active manually For more information see Security Policy Inactive User status is inactive User cannot log in to the system If a user does not log in to the system for a set period of time that user status automatically switches to Inactive User cannot log in to the system until the administrator has changed the status to Active manually For more information see Security Policy Description Additional user information
49. f the following two ways directly dialing in the VRR through an endpoint remote control or dialing out from VRR using the Web Management page to connecting the endpoint 4 4 Polycom RSS 4000 User Guide To dial in VRR through an endpoint s remote control e If the Polycom RSS 4000 and the endpoint are both registered to a gatekeeper the dial in number is RSS E 164 suffix VRR number For example if the Polycom RSS 4000 E 164 is 1234 and your VRR number is 1000 you may dial 12341000 e Ifthe network is not configured with a gatekeeper the dial in number is RSS IP address VRR number For example if the Polycom RSS 4000 IP address is 172 21 110 2 and your VRR number is 1000 you may dial 172 21 110 2 1000 To dial out from VRR using Web Management page For detailed instructions see To start recording from the Web UI in the section Starting a Recording When recording by connecting to the Polycom RSS 4000 system using a MCU recording Link function you can specify the VRR to be used by adding the VRR number when configuring the Polycom RSS 4000 system s E 164 number on the MCU For instance if the E 164 prefix of the Polycom RSS 4000 system is 123 and the number of the VRR to be used is 456 you can enter 123456 If the network is not configured with a gatekeeper only the default VRR can be used in the recording link initiated by MCU Managing VRRs Channel An administ
50. g you to change your password You may enter the system after setting a password that meets the requirements Once you log in to the system the following operations can be performed e Modifying personal settings See Personal Settings e Viewing and modifying your own Virtual Recording Room VRR See Virtual Recording Room VRR e Playing back and downloading videos recorded by your own VRR or authorized archives or modifying properties of the recorded file See Archives e Viewing live streaming performed by you own VRR or authorized live streaming See Live Streaming Personal Settings You can set your own account information and change your password on the personal settings page Click My Setting gt My Setting in the menu bar at the top of the page to open the personal settings page To modify personal settings 1 You can configure the following parameters Table 3 1 Personal Setting Parameters Description Full Name Specifies your full name Specifies your Email address If the Email notification function has been enabled for your VRR you can use this Email address to receive Email notifications upon completion of recorded file format conversion Description Specifies additional related information 2 Click Update to apply these settings 3 1 Chapter 3 Ordinary User Configuration To change password 1 Click Change My Password in the ACTIONS area on the left side of the page 2 Inthe popup p
51. han the bandwidth for certain recorded files such files would not display on that endpoint s screen 5 3 Chapter 5 TV User Interface Operation To view the videos recorded by current VRR 1 Select View VRR Archives on the main menu page and press the right arrow key to confirm Select a file to be viewed in the list and confirm the selection by pressing the right arrow key You can use the up down arrow keys to select the file and press Zoom out Zoom in to turn page When you highlight a file its related information such as record time duration and VRR used will display on screen If a message pops up to prompt you to input the PIN code you can input the correct PIN code through the number keypad on the remote control and then press If the PIN code you input is wrong the system returns to the File List page During the playback of video you can press the up arrow key on the remote control to exit playing and return to the file list To view all videos recorded on Polycom RSS 4000 Select View All Archives on the main menu page and then press the right arrow key to enter the list of all archives Please refer to playing back archives procedure in Viewing the Videos Recorded by Current VRR 6 Appendix Telnet Terminal Commands Polycom RSSTM 4000 supports device debugging from the command line You can configure command settings in either of the following two methods using the HyperTerminal af
52. he Polycom RSS 4000 system can be called automatically for recording when a multi point conference is being held through MCU For more information about configuring Recording Link function on the MCU see the user manual provided with the MCU This part mainly describes how to start a recording from the Web UI of the Polycom RSS 4000 system and the endpoint To start a recording from the Web UI only for administrators 1 Enter Polycom RSS 4000 system IP address in the address bar of the Web browser to access the Web UI 2 Enter the username and password in the login page to log in to the system Default username and password are both admin 3 On the Dashboard page which can also be displayed by clicking Admin gt Dashboard of the Web homepage click the Dial out to record button in the Signaling Connections area 4 Set the following parameters in the dialog box that opens Table 2 2 Dial out from the Web Ul Parameters Description Choose the address type used to call the endpoint that will Address Type start recording IP address E 164 prefix or H 323 ID Address Enter the endpoint address according to the setting of the address type item 2 3 Chapter 2 Basic Operations Click the Select button to select a virtual recording room VRR to be used for recording You can use the built in VRR Name default VRR VRR is the basis of recording and determines the recording policies For more information about VR
53. he page 2 Click Create New Certificate Request in the Certificate Setting page 3 Configure the following parameters in the SSL Configuration page Table 4 17 New Certificate Parameters Description State or city autonomous region to which the certificate is State Name SN 9 Country C Code of the country that issues the certificate Email Address Email address used to receive and acknowledge the certificate Days Valid Valid days of the certificate 4 21 Chapter 4 Administrator Configuration Ports 4 22 Key Size Key size defaulted to 512 digits You can select 1024 y digits or 2048 digits as needed Challenge Password Certificate request challenge password which can further 9 strengthen security of the certificate request 4 Click OK to complete certificate request creation To apply for the certificate 1 Click View Last Certificate Request in the certificate setting page to view the information about certificate request created 2 Copy the information in the text box to the certificate application page of the certificate issuing organization from which you purchased service The information will be used to generate a certificate To upload the certificate to the server 1 After obtaining the certificate successfully click Open in the Certificate Setting page 2 Select the saving path of the certificate file in the popup dialog box for uploading files and click Open 3 Click Upload button in the Ce
54. ial in number To dial VRR through an endpoint s remote control e If both the Polycom RSS 4000 and the endpoint are registered to the gatekeeper the dial in number is RSS E 164 prefix VRR number For example if the Polycom RSS 4000 E 164 is 1234 and your VRR number is 1000 you may dial 12341000 e If the network is not configured with a gatekeeper the dial in number is RSS IP address VRR number For example if the Polycom RSS 4000 IP address is 172 21 110 2 and your VRR number is 1000 you may dial 172 21 110 2 1000 Polycom RSS 4000 User Guide Modifying a VRR You can modify several parameters of your own VRR To modify an existing VRR 1 Click VRR gt VRRs in the menu bar at the top of the page 2 Double click the VRR to be modified or click that item and click Edit in the ACTIONS area on the left side of the page 3 You can modify the following parameters Table 3 2 VRR Parameters Description Parameter Description Name Specifies a unique name to identify the VRR You can also use the default name generated by the system Specifies a number to identify the VRR You can directly dial the VRR to record by adding the VRR number when dialing the VRR Number Polycom RSS 4000 system The number you entered must be unique and comprised of 4 8 digits Owner VRR owner It cannot be changed VRR channel Click the View button for channel details It cannot be changed
55. ils in the Archive Details area on the right of the page Table 3 3 Detailed Parameters Description for Archives Content Type Shows the existence of H 239 dual stream recording Description Shows other additional information Lets you copy the URL of playing the archive to the clipboard Play URLs For archives recorded in two different bandwidths clicking the Copy link will copy two URLs Polycom RSS 4000 User Guide In the list you can search sort and refresh archives For specific instructions see List Sorting Searching and Refreshing Playing Back and Downloading Archives Polycom RSS 4000 system can save recorded videos into three different formats which apply to different kinds of playback Raw Raw bit stream which can be played back through the endpoint TV Ul interface and downloaded for investigating WMV Can be either played back through the Web UL or downloaded to your computer to play back It will be played back in your computer default player MP4 Can be downloaded to your computer or players that support MP4 files like the iPhone and iPod The Polycom amp RSSTM 4000 system automatically generates a raw file after recording and it is converted into the WMV format Whether converting the file into MP4 format or not depends on whether the MP4 option is enabled for the recording template being used See Recording Template There are four statuses for the recorded file to indicate whether this fil
56. in the menu bar at the top of the page 2 Click Open in the Web User Interface Logo area to select the picture to be uploaded The uploaded pictures must be in the png format with 212 54 pixels 3 Click Upload to upload the picture After the picture is uploaded successfully you need to close the browser and reopen it to see the new configuration Customizing Endpoint Menu After you dialed and established connection to the Polycom RSS 4000 from the endpoint you can see a menu interface from the Polycom RSS 4000 see TV User Interface Operation You can customize the default background picture and displayed language of the endpoint menu interface RSS system provides seven languages The default language is English To customize the background picture of the endpoint menu 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Inthe Endpoint Menu Background area on the UI Customization page click the correct Open button according to screen width height ratios of participants endpoint displays and select the picture to be uploaded The picture must meet the following requirements 4 3 You are required to upload pictures in the bmp format with 704 576 pixels 16 9 You are required to upload pictures in the bmp format with 1024 576 pixels 3 Click Upload to upload the picture To change the default endpoint menu language 1 Click Admin gt UI Customization in the menu bar at th
57. is completed Administrator can cancel data restoration by clicking Cancel The endpoint cannot dial when the system is restoring recorded file System Upgrade You can upgrade the software version of the system on the System Upgrade page Click Admin gt System Upgrade in the menu at the top of the page to enter the System Upgrade page Upgrading the software of Polycom RSS 4000 system needs the activation key corresponding to the upgrade pack version Different software upgrade pack versions may require different activation keys To upgrade from Version 5 0 to Version 6 0 To upgrade the system from V5 0 to V6 0 you need to complete the following two steps 1 Install Version 6 0 upgrade pack on the system 2 Activate the upgraded system If you do not activate the system you can still use the Web interface but cannot perform incoming calls recording live streaming and video on demand operations using the system To install Version 6 0 upgrade pack 1 Download V6 0 software pack needed for upgrade from Polycom website http www polycom com support network index html to the local computer RSS 4000 v6 0 loader_ Partl pkg RSS 4000 v6 0 Software upgrade package _ build _ Release version _ Part2 pkg 2 Click System Configuration gt Upgrade Reset System on the Web interface of the Polycom RSS 4000 system v5 0 4 27 Chapter 4 Administrator Configuration 3 Click License Agreement on the Upgrade Rebo
58. is option for Playback is selected you should enter a PIN code consisting of 4 8 digits in PIN Code Note This option does not apply to playback through Web UI Description Specifies additional information related to the archive 4 If you want to set a list of users who can view or modify the archive click the Allowed Users Groups tab Two lists display on the page The upper one is a selection list that displays all local users created in the system You can switch to group list by clicking the dropdown list on the top of the page The following list is the allowed list All user group All_Users and VRR owner are included in the allowed list for archives by default 5 Either double click an item to be allowed in the selection list or click that item and click the Add button to add it to the allowed list The newly added item is shown in the allowed list and the already added Q items are identified by the icon in the user list To delete an item from the allowed list either double click the item or click the item and click the Remove button Polycom RSS 4000 User Guide To authorize a user to edit check Wi for that user in the allowed list Both add and delete operations support the Windows standard multiple select operation 6 Click OK to complete the setup Live Streaming Polycom RSS 4000 system supports live streaming of video sources such as live video conference or dual stream sent by endpoint
59. is set to 1 minute the system will set one node every minute when recording When pressing the Fast forward button the video playback will jump to the nearest node content from the current location FF RW interval 3 Click the Update button Polycom RSS 4000 User Guide Archives and Live Streaming While operations in this section are basically the same for administrators and ordinary users the difference lies in their rights The administrator can view and modify all recorded files currently archived by the system and live streamed video through the Web UL and delete archives Ordinary users can only view and modify recorded files and live streaming videos on which they are authorized to perform such operations For description of Archive page see Archives For description of Live Streaming page see Live Streaming Live Streaming Resources Usage Recording Resolution People Video The number of resources supported by the Polycom RSS 4000 system for live streaming the video depends on the system model you purchased The following table shows the relationship between the model and the resources it supports Table 4 4 Device model and live streaming resources Cr GENE ee The combination of frame rate resolution number of rates used and video layout affects the number of resources required on the Polycom RSS 4000 system to support live streaming For information about setting the rates and the video layout
60. kup Restore ppp 4 25 User Data Backup Restore serene 4 25 System Upgrade t tsetrer erre near ar este steneeseestaeees 4 27 Product Activation ppp 4 29 EE ETE EE NE EE 4 30 System time seeren 4 32 Ferran 4 32 Restoring Factory Default Configuration pp 4 32 TV User Interface Operation s xsssesrsrsnnnnvnnnnnnvnnnenerenserennne 5 4 Introduction to Main Menu Page pp 5 1 Start Recording seeren 5 3 Viewing Archives seeren 5 3 Appendix A Telnet Terminal Commands sssssseserrerrsrrsesreeees 6 1 HyperTerminal Parameters eenen trentenne 6 1 Login suser 6 1 Command Introduction pp 6 2 Appendix B Regulatory Notices xannn0nnnnnnnnnnnnnvvnnnnnner 7 1 Polycom Solution Support Services Polycom Implementation and Maintenance services provide support for Polycom solution components only Additional services for supported third party Unified Communications UC environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners These additional services will help customers successfully design deploy optimize and manage Polycom visual communications within their UC environments Professional Services for Microsoft Integration is required for Polycom Conferencing for Microsoft Outlook and Microsoft Office Communications Server integrations For additional information and details please see http www polycom com services professional services index html or conta
61. lassify a Channel large number of videos when the Polycom RSSTM 4000 is anng integrated with Polycom Video Media Center VMC 1000 V2 0 Specifies the VRR template The template defines the basic Template recording link parameters The default template is selected by default Specifies whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN code to play the archive through an endpoint After this option Enable PIN Code is selected you should enter a PIN code consisting of 4 8 digits for Playback in PIN Code Note This option does not apply to playback through the Web Ul Chapter 4 Administrator Configuration If this option is selected the system will immediately start Recording recording once you connect to the VRR If deselected you may Immediately need to manually start recording through the Web UI or the endpoint interface If this option is selected once the VRR recorded video has Email Notification completed its format conversion and is ready for viewing the system will send an Email message to the VRR owner If necessary you can enter additional VRR information such as the owner and usage in order to improve identification and classification management when there are many VRRs Default Recording Description 4 Optional Click the Allowed User Groups tab to set allowed list for that VRR Users and groups defined in the allowed list can view or mo
62. lycom RSS 4000 to your local network e IP address subnet mask and default gateway IP address to be assigned to Polycom RSS 4000 LAN ports e Optional Your DNS server address The Polycom RSS 4000 is shipped with the default DNS server addresses 208 67 222 222 and 208 67 220 220 pre configured e Optional Gatekeeper address and the H 323 prefix and E 164 number to be assigned to the Polycom RSS 4000 Obtaining the Product Activation Key Before using Polycom RSS 4000 you need to activate the device Follow the procedure below to obtain the product activation key When you power on and log in to the Polycom RSS 4000 for the first time the system 1 3 Chapter 1 Polycom RSS 4000 Introduction displays the product activation page prompting you to enter a product activation key 1 5 Enter the following website address in the address bar of the browser http portal polycom com and go to Polycom Resource Center Login page Enter your Email address and password in the login box and click Sign In If you are a new user click the Register for An Account link to be registered After successful login click Service amp Support gt License and Product Activation gt Activation Upgrade in the upper navigation bar on the page Follow the page prompts step by step to generate the Key Code required for system activation If you are required to enter the License Number and Serial Number of
63. mation pp 4 1 Defining a Template fo Saha ets in sie Mr SOE ESTE 4 1 Managing Templates aa 4 2 Virtual Recording Room VRR FETE GJEL EJRR GARE JRR GJERE EG GA HOE RENE FG 4 3 Defining a VRR ss tt tenn teen ete e ene e nee es 4 3 Dialing a VRR to Start Recording Er Eee te 4 4 Managing AVA 00 EEE 4 5 Channel ts trett t trett en rn raner nonner nnnnnnnnnnrnnnnernnnerg 4 5 Recording Setting TT TE TETTE 4 6 Archives and Live Streaming EE Er Ree 4 7 Live Streaming Resources Usage eee 4 7 Network Service pp 4 8 IP Setting EE ET TT ET ETE 4 8 Gatekeeper ET ET TE TE 4 9 QoS ENE KE NR aera 4 10 User Management EE KN Er iasscel 4 11 User cece 4 11 Viewing Users tt tt tr str narr rn ann r naar nnanrnnnnernnnnrnnnnrrnnne 4 11 Adding a New User pp 4 12 Managing Users crccrrr rrr treet eee tenn een ence nee ten een ees 4 13 Groups RE 4 14 Creating a New Group Hr 4 14 Managing Groups SE E E TEEN E ESS ESS 4 15 Service Setting DE E E E DENE de dre EDNA et 4 15 Active Directory 4 15 Calendar Configuration EEE ET PE TET 4 16 System Monitoring EE ET TE TT TE EE ET 4 18 Dashboard pp 4 18 System Logs EE PE ET SKEE 4 20 Hard Disk Warning VEGETA R PTR ERT EADS COAT BEGER EONS TOE HARES 4 21 System Security ETTER EMD GAD RIN AREA ERA ERA EA Doe RER Een 4 21 Certificate Setting PEN Er ES Er SR EN 4 21 Ports nn 4 22 Security Policy Vee 4 23 Polycom RSS 4000 User Guide System Management ener arrene vene errarrernennn 4 25 System Configuration Bac
64. n recording or live streaming dual stream You can choose from four different layouts Select a layout to preview it Video amp Content Layout Specifies whether to enable live streaming If this option is enabled the system will live stream videos sent from an Live Streaming endpoint or MCU and users can view them in real time by connecting to the Web UI of the system For information on live streaming see Live Streaming 4 Click OK to complete the setup The new template can be viewed in the template list Managing Templates You can edit or delete a created template To edit or delete a created template 1 Click VRR gt Templates in the menu bar at the top of the page 2 Click the template entry to be changed in the template list 3 Inthe ACTIONS area on the left side of the page click Edit or Delete to modify or delete the template automatically changed to use the default template However ongoing recording 4 When you delete a user defined template all VRRs using that template will be performed by these VRRs will not be affected 4 2 Polycom RSS 4000 User Guide Virtual Recording Room VRR A Virtual Recording Room VRR is created based on recording templates It defines various recording related parameters which are the basis of all kinds of recordings A VRR is identified by digits and you can directly start recording using specified VRR parameters by adding the VRR number to the dial in number
65. name in System Config gt IP Setting Exchange server address Specifies the Email account ID allocated to the video Calendar mailbox conferencing system by the Exchange server This ID user ID should be the same as the ID used by the Polycom RMX or DMA Password Specifies the password corresponding to the account ID Viewing Outlook Conference Archives When scheduling conferences through the Outlook s calendar if a conference has been set to be recorded or live streamed the conference invitation message that participants receive would display a URL address that can be used to view the conference after it has been recorded or live streamed Click the link to open the Polycom RSS 4000 login page log in to directly enter the Archive page or Live Streaming page for the recorded file in Polycom RSS 4000 system then click the Play button on that page to view the video content If the recorded conference is a recurrent conference the page displays other links to be used to access all the recorded conferences under that conference series By clicking Outlook Meeting on the right side of the page you can view recorded conference information The table below explains detailed meanings of these parameters Table 4 14 Outlook Meeting Information Description Conference Virtual Meeting Room VMR name a unique identification that is automatically generated by the Polycom VMR Name DMA system based on the time the conference was
66. ng in to the system for the first time to prevent system invasions Recording Templates A template is used to define a set of basic recording link parameters such as the bandwidth for recording and live streaming MP4 resolution and whether to live stream All Virtual Recording Rooms VRR are created based on templates Changing parameters of a template may change the corresponding recording policies of the VRR using that template A default template named Default Template is built in the Polycom amp RSSTM 4000 system It is selected by default when the system is creating a VRR You can modify the default template but cannot delete it Viewing Template Information Click VRR gt Templates in the top menu bar of the page to open the template page The page list shows the templates saved on the current system and associated summary information including template name primary channel and secondary channel bandwidths for recording and live streaming MP4 resolution whether to enable live streaming and the people and content layout when recording dual stream If the list is longer than one page you can either turn pages by clicking the button group at the top of the list or jump to a specific page by entering the corresponding page number in Go to In the list you can search sort and refresh those templates For specific instructions see List Sorting Searching and Refreshing Defining a Template Different templates pre define
67. ng name owner VRR number used and creation time You can also click a specific live streaming content to check its details in the Live Streaming Details area on the right side of the page 3 7 Chapter 3 Ordinary User Configuration Viewing Live Streaming Video When the system starts live streaming you can view the video being live streamed in real time on the Live Streaming page To view live streaming in progress 1 Click Media gt Live Streaming in the menu bar at the top of the page 2 Select the live streaming content you want to view in the list and then click the Play button in the Live Streaming Details area on the right side of the page Windows Media Player opens to play the video If the live streaming content uses two different bandwidths two Play buttons with their bandwidths will display in this area and you may choose the appropriate bandwidth to play based on your network condition 3 8 4 Administrator Configuration With full Web configuration management permissions administrators can view all recordings and live streaming videos configure all functions and monitor and maintain the system This chapter mainly introduces Web configurations designed for administrators For ordinary users see the Chapter Ordinary User Configuration By default Polycom RSS 4000 has one administrator for which username and password are both admin It is recommended that you change the default password after loggi
68. ng or clerical errors Information in this document is subject to change without notice Polycom RSS 4000 User Guide Content Polycom RSS 4000 Introduction gt gt gt rsrsrsrsnnrsnnnnrnnnennnn 1 1 EE EE EE REE 1 1 System Hardware Installation 00er 1 2 General Safety Precautions sure 1 2 Unpack the Package sure 1 2 Install the System eee eeren eerren reren 1 3 System Initial Configuration 000e eneee eneee 1 3 Preparations before Configuration pp 1 3 Modifying the Initial IP Address et 1 4 Optional Configuring the Gatekeeper Settings ppp 1 6 1 7 eee 1 7 TY User eee 1 7 Basic Operations EEN unne nnnmnnmnnnnn unne 2 1 nede sele 2 1 User erine see E EE 2 2 Common Operations suse eee erne 2 2 Starting a Recording sure 2 3 Playing Back Recorded Files eerren 2 4 Ordinary User Configuration gt gt gt gt xsxsxsrsrnrnnnnennnnnnnnnnnnnnnnne 3 1 Personal Settings een 3 1 Virtual Recording Room VRR suser 3 2 Dialing in to a VRR to Start Recording 111s 3 2 Modifying a VRR suser 3 3 Ajer eee 3 4 Viewing Archives suse eee een 3 4 Playing Back and Downloading Archives ppp 3 5 Modifying Archives 3 6 Live Streaming sure 3 7 Starting a Live Streaming 111 terriers 3 7 Viewing Live Streaming Information pe 3 7 Viewing Live Streaming Video 1001 01 rites 3 8 Content Administrator Configuration nnunnunnnnunnunnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 4 1 Recording Templates ga 4 1 Viewing Template Infor
69. o power cables Two RJ 45 network cables One DB9 serial port cable ACD A license and a user registration card 3 Take all items out of the package and check if any of them is in poor condition If you find damage file a claim with the delivery carrier Polycom is not responsible for damage sustained during shipment of this product Polycom RSS 4000 User Guide Install the System 1 Place the Polycom RSS 4000 unit on a stable flat surface in the selected location 2 Insert each power cord connector into the rear of the unit and connect each to an appropriately rated socket outlet The Polycom amp RSSTM 4000 unit is supplied with two power cords BOTH power cords should be connected to the mains power supply during normal operation 3 Connect the LAN cable to LANI in the back of the system The LAN2 port is not used now and is reserved for future use 4 Turn on the power switch Figure 1 2 Connecting Cables Plug Acts as Disconnect Device e The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible e In order to fully isolate the equipment then both power cords should be disconnected otherwise the system will remain energized System Initial Configuration Preparations before Configuration Obtaining Network Information Before the initial configuration get the following information from your network administrator to configure Po
70. ot System page and read the license agreement You need to select Agree to continue the upgrade 4 Click the Browse button select the first upgrade pack Part1 and click Download File 5 A popup alert box will ask you whether to continue or not Click Yes 6 Click Restart button on the page to restart the system 7 Re log in to the Web interface after the system is restarted Click Upload RSS Package in the page that appears 8 Select the second upgrade pack Part2 and then click Open 9 After uploading the file confirm to restart the system in a popup System Reboot box To activate the upgraded system 1 Log in the Web configuration interface after the system is restarted You are brought to the Product Activation page and prompted to activate the device 2 Click Polycom Resource Center link to enter the Polycom Resource Management Center 3 Enter your Email address and password in the login box and click Login If you are a new user click the Register for An Account link to be registered 4 After successful login click Service amp Support gt License and Product Activation gt Activation Upgrade in the navigation bar at the top of the page 5 Follow the page prompts step by step to generate the Key Code required for system upgrade If you are required to enter the serial number of the device you can find it from the manual attached with Polycom RSS 4000 unit 6 Go back to the Product Activation page ente
71. ot be displayed on one page Turn to the previous page if the menu items cannot be displayed on one page a a Pause the current video Resumes a paused video Stops playback of the current video and returns to the main menu Reverses the current video Reverse will stop at the previous l frame The Web UI can be used to set the interval between I frames The Polycom RSS 4000 has a default interval between I frames of one minute the interval can be set When in the as 1 10 minutes video playing state Zoom Out Fast forwards the current video Fast forward will stop at the next l frame The Web Ul can be used to set the interval between I frames The Polycom RSS 4000 has a default interval between I frames of one minute the interval can be set from 1 10 minutes Quickly jumps through video playback from 0 to 90 play time positions after jumping the video will start to play from the nearest frame For example the DTMF tone 7 will jump 70 of the way through the video file When in the JE Confirm the input inputting state Delete the character before the q cursor 5 2 Polycom RSS 4000 User Guide Start Recording You can use the up down arrow keys of the remote control to select Start Recording on the main menu page then press the right arrow key to enter the Recording menu page You can choose to start recording directly or set a PIN code for recording If
72. pliance with EEC Directives 2006 95 EC and 2004 108 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK SORG FRUER A ERU k VCCI 9 ES TAA TAGE TT DEE K RE CRAY gt amp EE EET CE MAD ET COME AG GORE ET JHEREND ILDEN A 7 HTS BESAI71 7 2 Polycom RSS 4000 User Guide Regulatory Notices WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Electrical safety advisory We recommend that you install an AC surge arrestor in the AC outlet to which this device is connected This action will help to avoid damage to the equipment caused by local lightning strikes and other electrical surges Special Safety Instructions Follow existing safety instructions and observe all safeguards as directed Installation Instructions Installation must be perfomed in accordance with all relevant national wiring rules Mechanical Loading Mounting of the equipment in the rack should be such th
73. r appears in red Gatekeeper Status Displays the status of the gatekeeper to which the system is currently registered If successfully registered to the gatekeeper system E 164 prefix and H 323 alias will display here External Server Status The system can be integrated with external servers such as FTP Active Directory and Exchange server External server status indicates the connection status between the system and the server The meaning of each status is as follows e Not Configured The server is not configured e Account Error Error configuring registration account information e Connected The server has been successfully connected to the system e Connect failed Failed to connect the system to the server Last Login Information Displays the last login information on the Polycom RSS 4000 system including the login time user address failed login information and so on Polycom RSS 4000 provides the function of backing up logs in the background Log files are used for administrators to perform fault detection on the system Click Admin gt System Logs in the menu bar at the top of the page to enter the Log page On this page you can check log files summary information such as file size and creation time or download and refresh system log files The maximum space occupying capacity for logs is 10G Once filled the new logs will overwrite the old logs To refresh logs gt Click Refresh in the ACTIONS area on
74. r the activation key you obtained into Activation Key box and click Save 7 Confirm to restart the system in a popup System Reboot box Log in to the Web interface after the system is restarted and enter Admin gt Product Activation where the system software version is shown to be 6 0 This means that the system has upgraded successfully and is ready for use Version 5 0 remaining operation After upgrading the system to Version 6 0 it will only retain the previous IP address from Version 5 0 and restore other configurations to the default configuration As Version 5 0 original system files and recorded archives remain after upgrading users can either import the Version 5 0 recorded files into upgraded system or restore from the Version 6 0 to Version 5 0 After upgrading the system to Version 6 0 half of hard disk space 500G will be used for storing files under v5 0 If you need more free space after upgrading please choose to clear v5 0 files After deleting v5 0 files the system cannot be restored from v6 0 to v5 0 again 4 28 Polycom RSS 4000 User Guide Import recorded files from v5 0 1 Click Admin gt Data Backup Restore in the menu bar at the top of the page 2 Click Import media from v5 in the ACTIONS area on the left of the page The recorded files imported from version 5 0 can only be used for video on demand and downloaded through the Web interface of the system but they cannot play back from the endpoint TV UI
75. rator can edit or delete a created VRR To edit or delete a created VRR 1 Click VRR gt VRRs in the menu bar at the top of the page 2 Click the VRR entry to be edited in the VRR List 3 Inthe ACTIONS area on the left side of the page click Edit or Delete to modify or delete the VRR You can customize video channels on the Polycom RSS 4000 to classify videos according to subjects When integrated with Polycom Video Media Center VMC 1000 V2 0 videos recorded on the Polycom RSS 4000 can be imported into VMC and classified according to their channels to facilitate on demand business management A default channel named Default_Channel is built in the system You cannot change its name or delete it To setup a channel 1 Click VRR gt Channels in the menu bar at the top of the page 2 Click Add in the ACTIONS area on the left of the page 3 In the add channel page enter the channel category name and any additional related information if necessary 4 Click OK to complete the setup 4 5 Chapter 4 Administrator Configuration To edit or delete a created channel 1 Click VRR gt Channels in the menu bar at the top of the page 2 Click the channel entry to be edited in the channel list 3 Inthe ACTIONS area on the left side of the page click Edit or Delete to modify or delete the channel Once a channel is deleted VRRs belonging to that channel are automatically changed to belong to the default channel R
76. registered to the Gatekeeper primary or alternate gatekeeper Specifies the IP address for the primary or alternate Gatekeeper IP Address gatekeeper Specifies the port number for the primary or alternate Gatekeeper Port gatekeeper System Prefix E164 Sets the E 164 number for the system System H 323 Alias Sets the H 323 alias for the system 1 6 Polycom RSS 4000 User Guide 3 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting User Interface The Polycom RSS 4000 provides two types of user interfaces Web configuration interface and an endpoint driven user interface Web User Interface The system provides a user friendly Web based operations interface To easily and conveniently configure recording parameters record and play back monitor the system and maintain the device you only need to access the Polycom RSSTM 4000 Web client program through a browser TV User Interface TV user interface TV Ul provides a menu based onscreen interface displayed on an endpoint You can perform common recording and playback operations with an endpoint s remote control and onscreen operation menus 1 7 Basic Operations Introduction to the Web User Interface Run the Web browser on your computer Enter https lt system IP address gt in the address bar and then press Enter to display Web login page of Polycom RSS 4000 system Enter your use
77. restore the system to the factory default status 1 4 Connect the USB storage device to the USB port on the back panel of the system Restart the device manually or click Restart button on the Shutdown page Admin gt Shut Down to restart the system After the system restarts log in to the Web Configuration page A default configuration setting dialog box will display on the page You can configure following parameters Table 4 24 Default restoration Parameters Settings Parameter Description Build in Account Password System built in default administrator account The user name and password can be modified here Confirm Password Specifies the confirm password Specifies whether or not the default configuration restoration reserves the current system IP address If not Keep current IP setting selected the system will reset the IP address to the default 192 168 1 254 subnet mask to 255 255 255 0 and gateway to 192 168 1 1 Click Next if you want to continue enter YES in the box to confirm restoration and click OK Click Back button to go back to the setting box Remove the USB storage device before the system restarts to complete restoration 4 33 5 TV User Interface Operation In addition to Web interface the Polycom RSS 4000 also provides TV UI for end users to perform the most commonly used recording and playback operations through the remote control The TV UI User Interface from
78. rname and password to log in to the system Default administrator username and password are both admin The Web UI basically consists of the following four parts e Menu bar Provides all the function groups for system configuration You can navigate to specific function configuration pages through these menu items e Group of page controls Enables you to perform controlling operations on a Web page Displays information about the logged on user and sets the displayed font size for the Web page Enables you to exit the Web configuration page 48 Locks the Web configuration page When you click this button the system s web page is locked You need to enter the password to unlock it before viewing and performing operations on it e Navigation Operation bar Provides navigation links to a group of related function pages for which some available operation items may be shown Lists configuration area Shows item lists detailed parameters or configuration items The Web UI varies based on logged on users permission levels The following figure is a screenshot of the Web UI displayed to a logged on administrator POLYCOM RSS 4000 Group of page controls Menu bar fearct St 1 1 9 VRR Number Default VAR 1000 admin 74032 reconly 74032 admin Template Default Template reconly Default Template 13991 Shared Vrr 13991 admin2 0115 0115 admin Default
79. rtificate Setting page to upload the certificate to Polycom RSS 4000 system Click View Certificate Information to view information on the certificate installed in the system After installing the certificate you purchased the browser will not show alert about website security certificate problems when you log in to the system Instead you will be directly linked to the login page of the system The port on Port page used to set firewall to allow H 323 call To configure the port 1 Click System Config gt Security Setting gt Ports in the menu bar at the top of the page 2 Configure the following parameters on the Ports page Table 4 18 Port Parameters Description Specifies whether to define the TCP and UDP ports Leave this check box clear if you are defining a Network Service for local calls that does not require configuring a firewall to accept calls from external entities When this option is not selected the system uses the default port range If the firewall is incompatible with H 323 enable this setting and specify the TCP and UDP port ranges Fixed Ports for H 323 Polycom RSS 4000 User Guide Shows the default TCP UDP port range The user can set TCP UDP Ports the start port number here and the end port number will be calculated automatically 3 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting Security Policy Polycom RSS
80. rtification Authority in your system you will not receive this alert again See Certificate Setting Polycom RSS 4000 User Guide 4 Optional Select a language for the Web interface from the Select language list in the top right of the page 5 On the Login page enter the administrator s username and password and then click the Log In button The default username and password are both admin 6 The Product Activation page displays when you first time log in Enter the activation key obtained from the previous step Obtaining the Product Activation Key in the Activation Key box and click Update If you do not activate the system you can still use the Web interface but cannot perform calling recording live streaming and video playing operations using the system 7 When prompted to restart the system select No to proceed with setting the IP address 8 Click System Config gt IP Setting to enter the IP Setting page Set following parameters Table 1 1 IP Setting Parameters Description Parameter Obtain an IP Address Automatically DHCP Using the following IP Address Obtain DNS Server Address Automatically Using the following DNS Server Address Using the following NAT Server LAN Speed If the user network is configured with a Dynamic Host Configuration Protocol DHCP server select this option to automatically obtain the IP address Note This option is not recommended as the address assigned by th
81. s Description for Web View Sessions Client IP Lee address of the client computer which is playing the The port used for playing the video The name of the video which is being played Band Width The bandwidth of the video which is being played Juke Shows the type for the video which is being played archive yp or live streaming System Alerts Shows the system alert information When there is a system alert a floating message may also appear at the right bottom of the page Web Connections Shows information about all users connected to the Polycom RSS 4000 Web interface including their ID roles connecting time and IP addresses and counts login users by roles so that administrators can easily get login statuses of current users Click the corresponding ME ofa user to disconnect it System Information Displays following system basic information e System name e The current version of the software running on the system e The hardware version of the system e The address and speed duplex modes for LAN ports Chapter 4 Administrator Configuration System Logs 4 20 e The maximum number of recording ports and live streaming ports supported by the system e The activation statuses of the charged options Hardware Status Displays the hardware status of the system including status information about CPU memory usage fan DSP and so on If the hardware is in abnormal status the font in the status ba
82. s or MCUs witha highest resolution of 720p and a maximum bandwidth of 4M You can view meeting videos and the second channel of dual stream in real time by connecting to Polycom RSS 4000 Web UI directly through network without using endpoint devices Those live streaming videos will be saved in the system Live streaming supports dual streaming rates this allows you to choose the appropriate bandwidth to view video based on your network condition For bandwidth settings see Defining a Template Starting a Live Streaming Make sure that live streaming has been enabled for the recording template you are using before starting live streaming For details see Defining a Template Procedure for starting a live streaming is the same as the one for starting recording See Dialing in to a VRR to Start Recording for specific steps 4 You cannot pause during live streaming Viewing Live Streaming Information If live streaming is in progress on the system the current live streaming list displays on the Live Streaming page Click Media gt Live Streaming in the menu bar at the top of the page to enter the Live Streaming page On this page ordinary users can only see the following two types of live streaming content e Live streaming performed by users own VRR e Live streaming performed by the VRR for which the user has been added to the allowed list The live streaming list displays live streaming summary such as live streami
83. ter connecting it to the device through a serial port or configuring via telnet Both methods use the same command format Next we will describe how to configure command setting using the HyperTerminal HyperTerminal Parameters Login e Port COM1 basing on the port used Baud rate 115 200 bps e Data bits 8 bits e Parity bit None e Stop bit 1 Furthermore you may need to set some other parameters based on the simulation software used e Noecho for local input e The settings for the DEL and Backspace keys e Enter New line e The simulation type for the endpoint Automatic or ANSI If you have completed all the above configurations and launched the HyperTerminal simulation software successfully press the Enter key The login interface appears The login interface shows all of the software information and you ll be prompted to enter the login password Now enter the login password and press the Enter key 4 The factory default login password is POLYCOM case sensitive 6 1 Chapter 6 Appendix A Telnet Terminal Commands If you entered a wrong password you may be required to re login to the system If you entered the right password you will be brought directly to the command setting interface Command Introduction 6 2 Help After logging into the system you may enter or help after the prompt to show the command prompt information e lt gt indicates an optional parameter
84. the duration of the locked status of the account If you select Indefinite Lockout Failed Login Locked option the account will be locked indefinitely Duration and it cannot be used to log in until the administrator enters the User gt Users page to change the status to Active Specifies the idle time of the system If you do not perform any operation for the time set here you automatically exit the system and need to retog in The maximum time can set to be 60 minutes Session Session IDLE Management Timeout 4 23 Chapter 4 Administrator Configuration Specifies the maximum time within which you can perform operations When this time is reached you are automatically disconnected and need to relog in The maximum time can set to be 480 minutes Session Maximum Duration Specifies the maximum number of logged on Session Maximum users with the same account The system Number Per User supports up to 10 users online at the same time using the same account Specifies the maximum valid days of password When this time is reached the system prompts you to modify your password The maximum days can be set to 180 days Specifies the minimum valid days of Password Minimum Password password The password cannot be changed Management Age within this time The maximum days can be set to 30 days Maximum Password Age Sets the number of previous passwords that cannot be repeated For example if set to 2 it means the
85. the option to automatically obtain DNS Using the following address you must enter the preferred alternate DNS DNS Server Address server addresses here for the system to resolve domain names The Network Address Translation NAT function of the system enables you to translate the private network IP Using the following address of packet into a public network IP address before NAT Server transmission To enable NAT select this check box and then enter the public network IP address to be displayed publicly Sets the speed duplex modes for LAN ports Supports the 10 100M Full Duplex or Half Duplex mode and the 1000M network Select Auto to use auto negotiation Note When setting LAN port speed contact your network administrator to ensure that the switch link rate matches the system port LAN Speed 3 Click Update and a dialog box will pop up in which you should confirm to restart the system to apply the setting If the system is configured to use a gatekeeper you can use a static alias rather than an IP address that changes from day to day to perform dialing To configure the system to use a gatekeeper 1 Click System Config gt Signaling Setting gt Gatekeeper in the menu bar at the top of the page 2 Set the following parameters in the gatekeeper page Table 4 8 Gatekeeper Parameters Description Indicates whether or not to register to the gatekeeper You Register to Gatekeeper must check this option to set the following paramet
86. the system Activation Status is successfully activated 4 displays and otherwise displays 4 29 Chapter 4 Administrator Configuration The maximum number of recordings ports supported by Max Recording Ports the system Max Live Steaming The maximum number of live streaming ports supported by Ports the system The maximum number of Web video on demand Max RISE SESSIONS supported by the system Reach up to 200 Indicates whether the AES encryption function of the device is activated This is a free option but limited to only Encryption countries You can only use it after obtaining the License and activating it When the encryption function is activated 4 displays and otherwise displays Indicates whether the high resolution live streaming function of the device is activated This is a charged function You can only use it after purchasing the License HD Live Streaming and activating it Once this function is activated the device can live stream 720p resolution videos This license also increases the Web streaming capacity from 100 to 200 simultaneous unicast connections You may enter the obtained activation key in the Activation Key text box of the page and click Update to activate Polycom RSS 4000 system or charged functions Click Polycom Resource Center link to enter the Polycom Resource Center and obtain the activation key UI Customization 4 30 Polycom RSS 4000 system IVR information Web
87. tional related infomation To import an AD user 1 Click User gt Users in the menu bar at the top of the page 2 Click Import AD User in the ACTIONS area on the left side of Users page This button displays only when the system has been successfully configured with AD sever 3 On the Import AD User page select a user from the list and then click OK You can click the button on that page to refresh the list or enter username in the text box to start a search The standard Windows key board operations are supported so you can add multiple users at a time As a new user is added the system automatically creates a VRR owned by that user and it can be viewed by entering the VRR gt VRRs Page Managing Users Administrator can modify local user information and password or delete user For an AD user the administrator can only edit user status or delete that user To modify user information 1 Click User gt Users in the menu bar at the top of the page 2 Select the user entry to be modified in the user list Chapter 4 Administrator Configuration Groups 3 Click Edit in the ACTIONS area on the left side of the page 4 On the Edit User page set the user s full name Email address additional information and status then click OK If the user is an AD user you can only modify its status To modify user password local user only 1 Click User gt Users in the menu bar at the top of the page 2 Select the user entry to
88. top of the page Chapter 3 Ordinary User Configuration Archives The following list is the allowed list All user group All Users and the VRR owner are included in the allowed list of VRR by default 5 Either double click an item to be allowed in the selection list or click that item and click the Add button to add it to the allowed list The newly added item is shown in the allowed list and the already added Q items are identified by the icon in the user list To delete an item from the allowed list either double click the item or click the item and click the Remove button To authorize a user to edit check M for that user in the allowed list Both add and delete operations support the Windows standard multiple select operation 6 Click OK to complete modifications to the VRR All files recorded by Polycom RSS 4000 system are saved in the Archive page where ordinary users can only view following types of archives e Files recorded by users own VRR e Files recorded by the VRR for which the user has been added to the allowed list e Recorded files for which the user has been added to the allowed list Viewing Archives Click Media gt Archives in the menu bar at the top of the page to display Archive page On the Archive page you can view a summary of each archive including name owner VRR number used creation time file size and converting status You can also click an archive to show its deta
89. toring system configuration in case of future use Supported configurations include e Ul customization e Hard Disk Warning e Data backup configuration e IP setting parameters e System time e Recording Setting e Security setting including certificate port and security policy e Service setting including AD server and calendar configuration e Signaling setting including gatekeeper and QoS Setting To backup current system configuration 1 Click Admin gt Config Backup Restore in the menu bar at the top of the page 2 Click Backup button on the Config Backup Restore page 3 Seta saving path for the configuration file in the popup Save Files dialog box and click Save To restore the system configuration using the configuration file 1 Click Admin gt Config Backup Restore in the menu bar at the top of the page 2 Click Open button on the Config Backup Restore page 3 Select the configuration file in the popup Select Files dialog box and click Open The file path set before will display on the Config Backup Restore page 4 Click Upload to upload the configuration file 5 Confirm to restart the system in the popup Reboot the System message box to finish configuration restoration User Data Backup Restore Polycom RSS 4000 system is able to backup user data to the FTP server in the network and restore system user data to the status of selected previous time based on the time points generated in the backup Supported
90. y Notices Regulatory Notices USA and Canadian Regulatory Notices This Class A digital apparatus complies with Canadian ICE S 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense In accordance with part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment EU Regulatory Notices This Polycom RSS 4000 has been marked with the CE mark This mark indicates com
91. you set a PIN code for the video to be recorded you must input the correct PIN code to play back the video To set PIN code 1 Select Set PIN Code on the Recording menu page and press the right arrow key to confirm 2 On the PIN code setting page input the PIN code consisting of up to 15 digits through the number keypad on the remote control 3 Press ft to confirm or press the left arrow key to exit the set up and return to the Recording page To start recording Select Start on the Recording menu page and press the right arrow key to confirm The recording icon a blinking on the screen indicates that the recording is in progress Then you can use the menu page to e Pause Pause recording Once paused recording can be resumed by choosing Resume e Stop and Save Stop recording and save the recorded file e Cancel Cancel recording and return to the main menu e During recording you can press the left arrow key to watch the endpoint loopback video that is being recorded or press the right arrow key to close the loopback video and switch back to menu page e If the video is being played through live streaming the Pause function cannot be used Viewing Archives The user can view not only the files recorded by the currently dialed in VRR but also all video files recorded and saved into the current Polycom RSS 4000 If the bandwidth at which a user endpoint connected with Polycom RSS 4000 is lower t

Polycom 3725-32870-002 User's Manual

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