Polaris Vac-Sweep 380 User's Manual
Contents
1. ri T gt Z T N na LLI Z O Polaris380 IMPORTANT INFORMATION SERIAL NUMBER Important Information e Always disconnect the Polaris from the pool wall when cleaning or backwashing the pool filter e After cleaning or backwashing let the filtration system run for at least five minutes before re connecting the Polaris e New plumbing lines should be flushed out before installing the Polaris e The Polaris should not be used to remove plaster dust in new pools e Always remove the Polaris before swimmers enter the pool e Except when checking the wheel RPM do not handle the Polaris while it is operating e Always remove the Polaris from the pool before chemical shock treatments For customer service or support e Please mail Warranty Card immediately e For on line support www polarispool com e To contact Polaris US and Canada Australia Europe Customer Service Unit 4 19 21 Gibbes Street C Osana s n 2620 Commerce Way Chatswood NSW 2067 Pol End El Ramassar Vista CA 92081 8438 1 300 POLARIS 98520 Les Franqueses del Vall s 1 800 822 7933 ACN 080 168 092 Barcelona Spain 34 93 840 25 85 Polaris Vac Sweep 380 Limited Warranty This one year limited warranty is extended to the original consumer purchaser of this Polaris Vac Sweep 380 Automatic Pool Cleaner manufactured by Polaris Pool Systems Inc from date of manufacture of the unit as established by the serial number or one year from date of2. of the farthest point of the pool If not order a new hose section from your Polaris dealer Check thrust jet for 11 00 position that optimizes random turning While the cleaner is operating hold it upside down and look into the vacuum tube There should be three distinct even jets of water If there are not contact Customer Service or a Polaris authorized Service Center for assistance The cleaner is running in circles on its side 1 Check filter bag if full it can weigh the cleaner down on one side Remove the head float 34 and shake it If there is water in the float order a new one Check the hose floats to make sure they are spaced evenly www polarispool com Troubleshooting Worksheet If these solutions do not result in improved performance contact the Polaris dealer who sold you the cleaner or call Customer Service In order to provide faster and more convenient service please have the following information available at the time of your call or when taking the Polaris in for service Serial Wheel RPM Is the back up valve cycling Yes No the feed hose the proper length Yes No Are the swivels rotating freely Yes No How often do you clean the filler screen inside the Quick Disconnect Never O Once a Week O Twice a Week Once a Month Are the vacuum jets obstructed W
3. the water and watch the jet It should come on and go off Polaris does not back up 1 Verify the back up valve 52 is cycling 2 Check the wheel RPM 3 If the bag 1 is full empty it 4 If head float 34 has water in it replace it 5 Make sure feed hose is floating Polaris only turns in one direction 1 Adjust the thrust jet 2 Make sure feed hose is floating Feed hose becomes tangled 1 Remeasure the hose to verify that it is adjusted to the proper length for the pool shape 2 With the Polaris operating check that the swivels 48 in the hose and the hose connections turn freely 3 Make sure feed hose is floating 4 With the Polaris turned off spin each of the wheels All wheels should turn together Sweep hose is sucked into the vacuum tube 1 Make sure the opening at the end of the sweep hose 35 is not blocked by the sweep hose scrubber 30 2 Adjust the sweep hose 35 to a gentle sweeping motion Action Solution Action Solution Action Solution i Sweep hose sprays too much water out of the pool Adjust the speed of the sweep hose 35 by tightening the adjustment screw 23 Replace the sweep hose scrubber 30 if it is worn or missing Add a sweep hose weight order part B2 to keep the sweep hose from spraying The cleaner does not clean the entire pool 1 Check the hose length reaches within 6
4. 10 Tire MaxTrax 9 100 9004 Base Weight 1 6 505 00 O ring UWF QD 9 100 1008 Wheel Double side 9 100 7170 Hose Clamp for WMS 6 9 100 9002 Pressure Relief Valve Black 9 100 1017 Belt Kit Small and Large 9 100 7009 Jet Retainer 2 D29 Quick Disconnect UWF 9 100 7011 Shield Bearing 9 100 7010 Water Management WMS 1 D15 Hose Nut 9 100 1005 Frame 9 100 1155 Housing Turbine Lower 1 Adapter Hose 8 1 2 9 100 5125 Screw 8 32 x 1 2 SS 9 100 3105 Sweep Hose Scrubber 1 D20 Swivel Ball Bearing 9 100 1139 Axle Block Kit Front amp Rear 9 100 5132 O ring Feed Pipe 1 D10 Float Feed Hose 9 100 1010 Belt Divider Transfer Pulley 9 100 7030 Top and Base Assembly 1 D45 Feed Hose 10 Ft 1 1 1 8 1 1 1 o OND VI iw wo A 0 N k B25 Orifice Tip with Tip Guard 9 100 7003 Feed Pipe Timer Blank Assy D50 Feed Hose Leader 10 Ft 9 100 1007 Trans Pulley Drive Shaft Assy Float Head G52 Back up Valve Kit 9 100 5115 Screw 8 32 x 3 4 SS Sweep Hose Complete G54 Case Kit for G52 9 100 5130 Lock Washer Axle Block Wear Rings G57 Collar Back up Valve G53 Mechanism for G52 if inn A 9 100 1132 Drive Train Gear Kit with 9 100 1018 Bag Collar Turbine Bearing 1 9 100 1240 Top Housing 9 100 1103 Turbine Wheel with Bearing 9 100 7028 Bottom Assembly Wear items not covered by warranty www polaris
5. atulations on the purchase of your new automatic pool cleaner and thank you for choosing Polaris The Polaris Vac Sweep 380 is designed to give you years of dependable and efficient service Like most mechanical devices it will require periodic adjustments routine maintenance and the replacement of certain hardworking parts Please have your cleaner checked occasionally by your local Polaris dealer or authorized service center Always insist on genuine Polaris replacement parts Non Polaris parts are not made to our specifications They may have an adverse effect on the operation of your Polaris or may even damage it For best results the Polaris 380 should be installed by a pool professional For those with experience and confidence in handling plumbing and mechanical equipment installation is outlined in this manual Polaris 380 Complete Cleaner 1 Sweep Hose Scrubber Pak OD Feed Hose All Purpose Bag 7 Hose Floats Head Float 8 Back up Valve Cleaner Body 9 Quick Disconnect with Sweep Hose Universal Wall Fitting UWF 10 Restrictor Discs one red and one blue www polarispool com Quick Installation Instructions Four quick steps to install and get maximum performance from the Polaris 380 e Install the Universal Wall Fitting UWF with Quick Disconnect e Adjust feed hose to fit pool length e Assemble the cleaner e Check for proper wheel RPM revolutions per minute Install the U
6. d restrictor www polarispool com Fine Tuning The Polaris Cleaner When operating correctly the Polaris 380 vacuums sweeps and scrubs all surfaces randomly throughout the pool The climbing ability of the Polaris depends on the pool s shape and water pressure or flow The Polaris climbs best in pools without sharp angles or curves in the transition from the pool floor to the pool wall Approximately every three minutes the Polaris 380 goes into back up mode This action pulls the Polaris away from pool obstacles and increases its random pattern Thrust Jet Adjustment The thrust jet powers the direction of the Polaris Factory position is eleven o clock but depending on the pool other settings are helpful Sweep Hose Adjustment The sweep hose should move in a gentle sweeping motion To increase or decrease its motion turn off the booster pump and turn the sweep hose adjustment screw See Troubleshooting for other action adjustments Routine Maintenance Cleaning the Filter Bag Remove the bag collar from the feed hose and depress the prongs to release the bag from the cleaner Open the bag closure and dump out the debris gt Whenever possible empty the filter bag when it is half full especially if the dirt load is sand gt lt is easier to empty the filter bag when it is dry Alternate between two filter bags When one becomes full remove it and put on the clean bag Bag Collar Closure Bac
7. hile the cleaner is operating hold it upside down and look into the vacuum tube There should be three distinct even jets of water Yes No Is the drive train functioning As you spin each wheel independently all the wheels should spin Yes No
8. kwashing the Pool Filter Always disconnect the Polaris from the pool wall before cleaning or backwashing the pool filter After cleaning or backwashing let the filtration system run for at least five minutes to flush out the return lines before reconnecting the Polaris Storage and Winterizing Never store the Polaris in direct sunlight When storing for the winter drain out all the water freeze damage is not covered under the warranty Remove the UWF from the pool wall by attaching the Quick Disconnect and using pulling pressure to unscrew In some cases it may be necessary to use the UWF Removal Tool part 10 102 00 available from an authorized Polaris dealer www polarispool com Polaris380 Exploded Parts Diagram Shown from opposite side E 10 Foot 10 Foot ji Hose si Hose i 10 foot Leader Hose To The Polaris 2 j Description i Description 9 100 1014 All Purpose Bag 9 100 1116 Wheel Single side 10 112 00 Restrictor Discs Red and Blue 2 9 100 1152 Housing Turbine Upper C131 Thrust Jet Kit 6 500 00 Universal Wall Fitting UWF 1 9 100 1114 Hub Cap 9 100 7008 Sweep Hose Barb Complete 9 100 9001 UWF Connector Assembly 9 100 5107 E clip Stainless Steel B20 Adjustment Screw Sweep Hose 1 10 108 00 UWF Restrictor Kit 9 100 1108 Ball Bearing B15 Sweep Hose Attachment Clamp 1 6 504 00 Filter Screen UWF QD C
9. niversal Wall Fitting Installs in minutes on pools with a dedicated cleaner return line and a threaded 1 1 2 female pipe fitting 1 Turn on the filtration pump and flush out the plumbing line Turn pump off 2 Remove the UWF from the Quick Disconnect and screw the UWF with the blue restrictor disc into the return opening 3 Turn the Quick Disconnect clockwise into the UWF and pull away to secure 0 7 O Universal Wall Fitting Filter Screen Return Line Restrictor Disc Quick Disconnect Pressure Relief Valve Adjust Feed Hose To Fit Pool Length Measure the deepest part of the pool Cut leader hose from end that attaches to feed hose so length is equal to the greatest depth of the pool Attach leader hose to feed hose and connect hose to the pool wall at the return line Extend hose to farthest point of pool The hose end must be within 6 longer or shorter of the farthest point See dotted circle Hose too long Separate hose at center swivel Cut equal amounts of the overage from each 10 foot feed hose section Hose too short Buy an additional feed hose section part 9 100 3104 one swivel part D20 and two hose nuts part D15 from an authorized Polaris dealer Leae e Length Max Depth 1 1 After adjusting hose position hose floats as shown i ral Ss se S e G D CD DD CDI ne e e at xX x A vp 1 5 t 3tapa Cente Leader Hose Floats Swive 2 3 dpa www polarispool com A
10. ons or instructions should be required contact the Customer Service Department at 1 800 VAC SWEEP USA and Canada only or 760 599 9600 Be sure to insure the shipment against loss or damage in transit This limited warranty is valid only in the United States of America Canada and Australia and it does not apply to Polaris Vac Sweep 380 Automatic Swimming Pool Cleaners sold or installed in any other country Polaris Vac Sweep 380 Automatic Pool Cleaners sold in the United Kingdom are warranted for a period of two years from date of invoicing to the first user WARNING USE OF POLARIS 380 IN A VINYL LINER POOL Certain vinyl liner patterns are particularly susceptible to rapid surface wear or pattern removal caused by objects coming into contact with the vinyl surface including pool brushes pool toys floats fountains chlorine dispensers and automatic pool cleaners Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool Polaris is not responsible for and the Limited Warranty does not cover pattern removal abrasion or markings on vinyl liners U S Patents 4 618 420 4 589 986 4 558 479 Foreign Patents 1 259 459 1 259 509 3 502 503 2 153 208 1 690 060 85 0648 Unique product shape is a registered trademark www polarispool com Introduction Congr
11. pool com Troubleshooting If the Polaris cleaner displays the following actions adjustments may be necessary to restore performance Refer to exploded parts diagram for part numbers indicated in parentheses Action Hangs up on steps or other obstacles for longer than 3 minutes 1 Check the wheel RPM 2 Verify the back up valve 52 is cycling 3 Adjust the thrust jet Solution 4 Remove unnecessary pool hardware or install a Ladder Guard Kit order part G21 from a Polaris dealer Action Polaris is sluggish running with less power than normal 1 Check the filter screen 42 in the Quick Disconnect 45 and clean if necessary Solution 2 Clean the skimmer basket pump basket and pool filter 3 Check all of the hoses connections and swivels 48 for leaks that could cause loss of water pressure 4 Check the wheel RPM Action Polaris flies around the pool and or does not make contact with the bottom 1 Check the wheel RPM If more than 32 RPM unscrew the pressure relief valve 44 to decrease water flow to cleaner 2 Confirm that the blue restrictor disc is installed in the UWF to decrease water flow Or install the red restrictor disc to decrease water flow even more Solution www polarispool com Action Solution Action Solution Action Solution Action Solution 3 Verify the back up valve 52 is cycling Hold the valve out of
12. purchase with proof of purchase whichever is later Polaris warrants this product including all parts and components thereof to be free of defects in material and workmanship Normal replacement items such as bags tires sweep hoses or sweep hose scrubbers which have been worn out by use or improper installation are not covered by this warranty The Polaris 380 frame is warranted for a period of ten years This limited warranty does not apply if the failure is caused or contributed to by any of the following improper handling improper usage improper storage winter freezing abuse improper installation removal of the UWF filter screen unsuitable application of the unit improper maintenance lack of reasonable and necessary maintenance damage in transit or during installation or damage from repairs alterations made or attempted by anyone other than Polaris or one of its Authorized Service Centers In no event shall Polaris be liable for incidental or consequential damages of any nature or for damages to persons or property including damage to vinyl liners plaster tile aggregate based and other pool surfaces or damages resulting from the sue of this product with a substandard pool circulation system or chemical imbalance Authorization to return a unit or part to the plant of manufacture must be obtained from the Polaris Customer Service Department Check with your dealer for the local procedure before exercising this warranty If further directi
13. ssemble the Cleaner 1 Use the nut to attach the feed hose to the feed pipe 2 Pull out the bag and attach the bag collar to the feed hose 3 Push head float all the way in against the cleaner body 4 Turn on the pool filtration pump and allow it to prime before turning on the booster pump Head Float Check for Proper RPM Before operating the Polaris check for proper wheel revolutions per minute RPM For maximum efficiency the Polaris should operate between 28 and 32 RPM 1 Mark the single wheel side tire 2 Turn pump on hold cleaner below water level and count wheel revolutions for one minute 3 Optimum speed should be between 28 and 32 RPM Single wheel Side g LG Sweep Hose If count is less than 28 RPM e Check the filter screen in the Quick Disconnect for debris that restricts water flow e Clean the skimmer filter and pump basket clearing debris that restricts water flow e Check the hoses connections and swivels for leaks that cause loss of water pressure e Remove the blue restrictor disc from the UWF e Ifan adjustable gate valve is installed on the booster pump or cleaner line open it completely so water can flow freely to the Polaris If count is more than 32 RPM e Unscrew the pressure relief valve until the proper RPM is reached e Ifan adjustable gate valve is installed adjust it to reduce the water flow to the cleaner e Replace the blue restrictor disc in the UWF with the re
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