Pitney Bowes INTEGRA N500 User's Manual
Contents
1. 5 User Guide CHAPTER 2 USING Your SCALE Navigating the Menus aee 8 Entering Alphabetic Information 8 Tailoring Setup Options 9 Changing USER Enbering vans 10 Calculating Fostage 11 Examples ClaS Sunemme ee 11 Adding Ultra Erica Rasa rr 2 2 Ras mcr 2 Applying Fostage to a Specific ACCOUNT nee 3 Internationaler re 5 SEANdardi l Asse ne 2 4 4 Using Special Features 4 2 15 To Mario eo ment teen tetera 5 Generatika Mulbiple 5 Kecalling a Ree ee 16 Warnie 16 ie Scale to Count Like ae 17 Usia thie Weet Molel FEATURE misono 17 Accessing Meter FUNCTIONS 19 A 19 ING riada 19 19 CHAPTER 2 USING Your INTEGRA 5 SCALE NAVIGATING THE MENUS Note Pressing the CE C key once while in a transaction reverts to the previous screen The second press of clears the transaction and returns you to the ready mode ENTERING ALPHABETIC INFORMATION Note England is listed under U as the United Kingdom The scale s easy to follow menu system guides you through each transaction and applies the information and features yo2. The weight hold feature is useful when weighing large envelopes that block the display This feature retains the weight reading for a brief time after you remove an item from the scale It allows you to continue selecting class and fees even though the item is no longer on the scale Pressing any key for example to select a class or fee other than zero extends the weight hold time for that transaction You may activate weight hold mode in two ways manually with the Scale Functions key or automatically through setup 17 CHAPTER 2 USING Your INTEGRA 5 SCALE Using the Weight Hold Feature cont To use the weight hold feature for one transaction 1 2 With no weight on the scale press the Scale Functions key Select Weight Hold from the list of features Result is displays to the right of the weight field Place a mailpiece on the scale and wait two seconds to make sure the weight registers before removing it Result The weight reading is retained for a brief period Select the class and any desired fees Any key press other than zero extends the weight hold time for that transaction When finished with your selections transfer postage to the meter in the usual way To exit manual weight hold wait a few seconds until the hold feature times out or press Zero or to cancel the entire transaction press CE C To enable automatic weight hold feature for every transaction 1 2 3 4 Press the Setup ke
3. Transfer postage to the meter Generate a tape or print a tape strip GO OH EONS GS BS Press the Zero key to exit manual weight mode Using the Scale to Count Like Parts Note All like Items must be the same individual weight Using the Weight Hold Feature Integra 5 User Guide With the Parts Count function you can obtain a count of like items based on the weight of a known quantity of those items Depending on the shape and quantity of the parts you are weighing you may need to place them in a container You can deduct the weight of the container and count and weigh the parts at the same time If you are not using a container start with Step 2 below 1 Place an empty container on the scale The container must weigh no more than 2 lbs 2 Press the Scale Functions key and select Parts Count from the menu The scale re zeros and prompts you to place a counted sample on the scale 3 Place a known quantity of like parts on the scale or in the container Add parts until the scale prompts you to enter the number of parts in the sample 4 Enter the quantity via the numeric keypad press Enter The display shows the total number of parts their combined weight and their average individual weight If you add or remove items parts and weight fields adjust accordingly To exit Parts Count remove parts from scale and press CE C If you used a container remove it from the scale and press the Zero key
4. Integra is a trademark of Pitney Bowes Inc SV60418 Rev 9 00 Contents CHAPTER PAGE 1 INTRODUCTION About Your Integra 9 Scale 2 SEP WOE O 2 2 Scale amp Keypad Identification uenssesneenensenensenensenensenensenensenensenensenensenensenennen 3 Connecting Wires Cables amp 4 Specifications rem 5 Getting Help ussususssuseususeusnseneusenonsensusenenseneusensnsennseneuseneusensusensussnaussnsusensussnsnsenen 5 2 USING YOUR INTEGRA 5 SCALE Navigating the Menus eesenesesesnenssnsnsnenesnsnenensonsnsnsnnsnsnenennsnsnsnsnnensnsnsnnonsnsnsnnensnnnnnnene 8 Entering Alphabetic Information ssensenennensensensnnensensensnensensensnensensnnenseneensnsenenennenne 5 Tailoring Setup Options nsessnssnennensensensnnensensensnensensensnensensunsnsensensnsenennennsnsensensnnensensensn 9 Cha ging User OPTIONS roris ipti n a a 9 Entering the Supervisor eier ea Nee 10 Calculating 81 1 Examples seien le nn 11 Adding Unlisted Service Fee eiiiaoaioe anne sn 2 Cancelling a Unlisted DerviceiFee vecinita 2 Applying Fostage to a Spec
5. Pitney Bowes Integra Series 5 lb Electronic Scale Model N500 USER GUIDE FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio fre quency and energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Third Edition September 2000 2000 Pitney Bowes Inc All rights reserved This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means electronically or mechanically without the express written permission of Pitney Bowes We have made every reasonable effort to ensure the accuracy and usefulness of this manual however we cannot assume responsibility for errors or omissions or liability for the misuse of misapplication of our products Due to our continuing program of product improvement equipment and material specifications as well as performance features are subject to change without notice
6. an account the postage and piece information are updated and are reflected in Account Status accessed with the Meter Functions key At any point in calculating postage and with the meter on 1 Press the Account key A list of account numbers appear 2 Select an account The account number you select appears at the bottom of the display 2 Complete your transaction 3 Press Meter Set or Tape to transfer postage to the meter 4 Feed the mailpiece through the meter To send an international letter by air With the scale in ready mode and weight on the scale 1 Press the USPS key and select International 2 Select Air 3 Select letters Enter Country appears 4 See Entering Alphabetic Information page 8 to enter the name of the country A list of countries starting with the letter you entered appears Enter the second letter of the country in the same way to reduce the number of choices that appear With the scale in ready mode and weight on the scale 1 Press the Standard key 2 Selecta menu choice Depending on your selection fee options or other menus appear 3 Respond appropriately to the prompts When you finish making menu choices note the total postage amount You may either transfer the amount to a meter or end the transaction by removing the mailpiece 13 CHAPTER 2 USING Your INTEGRA 5 SCALE Entering ZIP For parcel post mail the Select ZIP Select Zone prompt displays Zone Codes Choose
7. ce Platform incorrectly seated or mechanical interference A Air currents moving across platform B Platform or item being weighed touching another object C Vibrations affecting scale Low funds in meter Integra 5 User Guide Recommendation Touch the weight platform Check power supply is firmly connected at each end Remove plug from wall outlet wait 10 seconds reconnect Disconnect power remove card rub a pencil eraser over the gold contacts to clean them insert card as directed on pg 26 reconnect power Press Zero key Check for foreign matter under scale platform Call the Diagnostic Center Ensure platform correctly seated Check foreign matter under platform Move scale to another location Clear area around scale Turn on vibration filter Refill meter 23 24 ells p HE Pitney Bowes One Elmcroft Road Stamford Connecticut 06926 0700 SV60418REV C SV60418 Rev C 9 00 2000 Pitney Bowes All Rights Reserved Printed in U S A
8. cificabions 2001010000900100 5 Getting Help suscssasessusesenseseusesensensnsenensesensenenssnsusenensensusennns 5 CHAPTER 1 INTRODUCTION ABOUT Your The Integra 5 is a five pound capacity scale with keypad and display It determines the weight of a mailpiece placed on the platter and INTEGRA 5 calculates rates and fees based on selections you make from the keypad SCALE The scale can also interface with and display a variety of information about your Pitney Bowes electronic postage meter Sleep Mode The scale enters sleep mode if it remains inactive at zero weight for more than five minutes In this state the display clears and all information retained from the previous transaction clears SAFETY Follow the normal safety precautions for all office equipment when using this scale PRECAUTIONS Use only the AC adaptor power supply included with this scale protect against electric shock plug the AC adaptor into a properly grounded wall outlet only wall outlet should be near the scale and easily accessible Avoid using wall outlets controlled by wall switches or shared with other equipment Do not route the AC adaptor cable over sharp edges or trap it between furniture Do not remove covers if the scale has been dropped or has otherwise had the enclosure stressed in any way call Pitney Bowes at 1 800 537 2488 Do not place lighted candles cigarettes cigars etc on the sca
9. fined below Option Function Autoclear Class When on class information clears when you remove a mailpiece from the scale Autoclear Zone When on zone information clears when you Displays only when remove a mailpiece from the scale Autoclear Class is off Clear Zone New Class When on the zone clears when you select a new class Auto Weight Hold When on retains the weight of an item for a brief time after the item is removed from the scale Changing User 1 Press the Setup key Options 2 Press the menu selection key next to the option you want to change The screen indicates your change 3 Select Exit to escape this menu 4 Select Save or Cancel to save or cancel your changes After exiting setup mode the scale reinitializes and returns to ready mode CHAPTER 2 USING Your INTEGRA 5 SCALE Entering the Supervisor Certain options are password protected for supervisory control They are Configure Scale and BMC Intra ZIP You can access these options Password by pressing the Setup key and selecting Supervisor Setup After selecting Supervisor Setup at the Enter Password prompt 1 Enter the supervisor password on the color coded and alphanumeric keys from left to right as shown Green n Green Red M GH 1 amp amp 8 8 8 8 8 2 Press Enter Menu options Exit Configure Scale and BMC Intra ZIP display See the chart below for definitions of Configure Scale and BMC Intra ZIP Pressing Exit
10. ific ACOUNT 3 Internationale ae nenne nenn su Rdunn eins 5 Standard 5 Entering ZIF ZOME CODES van 4 4 Using Special Features 1 15 Converting to Metric nenn ie ne 5 G neratina Tapes ana ae 5 Recalde 6 Entering Weigktt Mahuallyaasuessttieestese nenn uoni 6 Using the Scale to Count Like Parto vrerin ioiii 17 Accessing Meter 0 0 19 ee re a ee 9 ACCOUNT STATUS nannte Sn in danni nina 9 ISO ITI ONS eisen 9 A mr Bun mise gen mare 9 Contents 3 TROUBLESHOOTING Clearing Error 6 22 Diagnosing 1 2 22 4 MAINTAINING YOUR INTEGRA 5 SCALE Cleaning 26 Changing the Rate Card 26 INDEX minita 27 Integra 5 User Guide CHAPTER 1 INTRODUCTION About Your Integra 5 Scale 00 1 2 A A OSO os 2 2 Scale amp Keypad Identification 3 Connecting Wires Cables and 4 Spe
11. le Use the equipment only for its intended purpose Integra 5 User Guide ScALE amp KEYPAD IDENTIFICATION Platter Weighing Platform Level Indicator Rate Card Under Platter Display Scroll Keys Color Control Keys Alpha numeric Keys Adjustable Feet 4 Carrier Scale amp Meter Menu Selection Keys Control Keys CHAPTER 1 INTRODUCTION CONNECTING Wires CABLES amp METER Connect meter cable to meter Integra 5 User Guide SPECIFICATIONS Power supply 120 VAC 60 UL CUL Physical dimensions LxWxH 10 7 x 9 3 x 3 in 271 x 237 x 75mm 55 Operating temp range temp range Operating temp range 10C to 40 C Weighing specifications Max wgt displayed 5 0 Ib Weights amp Measures NIST Direct questions and requests for service to the GETTING HELP Pitney Bowes Diagnostic Center at ex PRONE 1 800 537 2488 Please be near your scale when you call Representatives are available Monday through Friday between 8 00 a m and 8 00 p m Eastern time Visit our website for the latest updates and frequently asked questions about Integra The Pitney Bowes Corporate page is at http www pb com When connected Click on Mailing Systems Click Product Supporih the left hand list 3 Click on the down triangle W in the dialog box to reveal the dropdown menu Click on Integra Scales 5 Click Ga Integra
12. n to scale functions 6 Press CE C again to return to the class display With weight on the scale 1 Select a class and apply fees if desired 2 the number of tapes you want to print Do not press enter If you do the scale interprets the number you typed as additional postage 3 Press the Tape key The meter sets and the mailing machine begins printing tapes 15 CHAPTER 2 USING Your INTEGRA 5 SCALE Recalling a Fee Entering Weight Manually The Fee Recall option allows you to review the fees included in the total postage amount It also displays the item value for verification For example to recall insurance value or Dollar Add amount With the total postage amount displayed 1 Press the Scale Functions key 2 Select Fee Recall The value of the item and the fees that were applied to the postage amount display 3 Select Exit to return to the transaction menu This function allows you to enter the known weight of an item without putting the item on the scale You can then generate a tape on the meter and apply it to the mailpiece 1 Press Scale Functions key 2 Select Manual Weight Entry 3 When prompted enter the weight The numbers display from right to left as on a calculator For example For 4 lbs 2 oz enter 4 0 2 0 press Enter For 3 lbs 2 5 oz enter 3 0 2 5 press Enter The scale returns to the ready mode Select a class The postage amount displays Add fees as necessary
13. one option For ZIP Enter the first three digits of the destination ZIP Code press Enter Note To change an incorrectly entered ZIP Code or zone For Zone If you know the destination zone enter the zone number press CE C once to and press Enter clear the number field Then enter the new number The ZIP Code or zone number postage amount and options for more and proceed as services display usual UPS With the scale in ready mode 1 Press the UPS key A list of selections displays 2 Make your selection The screen prompts you to Select ZIP Select Zone 3 Select one and make other selections as needed When you have finished making selections the postage field shows the total shipping charge USING SPECIAL FEATURES Converting to Metric Weight Generating Multiple Tapes Not in menu list Integra 5 User Guide The scale has a number of special Olb 0 007 features that help you process mail quickly and efficiently These Scale Functions features are explained below and Metric Weight accessed by pressing the Scale Fee Recall Functions key and selecting from the Weight Hold menu list Manual Weight Entry Parts Count With an item on the scale 1 Selecta class 2 Add fees 3 Press the Scale Functions key 4 Select Metric Weight The scale converts and displays the weight of the item to metric kg The message For Export Forms also displays Press CE C once to retur
14. ount numbers Choose Clear Account to clear value and pieces information at the end of a reporting period Press CE C twice to return to the ready screen Must be turned on in Supervisor Setup Select Inscriptions to display a list of inscriptions installed in your meter The one you choose appears on the mailpiece Select None to clear an inscription 19 20 CHAPTER 3 TROUBLESHOOTING CLEARING ERROR MESSAGES DIAGNOSING PROBLEMS 22 Occasionally error messages display on the screen Sometimes they identify an incorrect entry and indicate corrective action To clear most errors 1 Press CE C to return to previous menu 2 Press CE C a second time to return to the beginning of the transaction If the error does not clear call the Pitney Bowes Diagnostic Center at 1 800 537 2488 You may be able to diagnose and correct problems yourself by referring to the symptoms vs recommendations chart on the next page If performing the suggested action is not successful call the Pitney Bowes Diagnostic Center Symptom Blank screen Scale does not return to zero Scale displays zero wat only Scale display does for not reach five pounds Inconsistent weights Decimal point on postage amount is blinking Probable Cause A Sleep mode B Scale power supply unplugged C Rate card not firmly in slot Interference with scale platter Out of calibration or mechanical inter feren
15. returns you to the User Setup screen Supervisor Setup Option Description Configure Scale Install Scale Used to enter a ZIP Code during the installation process to establish the scale s geographic location Other Language When on prompts display in Spanish Note Pressing Exit Inscriptions When on allows you to include an inscription while in a Supervisor in the meter imprint option returns you Accounting When on communicates with connected mail data system about account data When off to the previous communicates with connected meter about a account data Vibration Filter Turn on this option only in areas of excessive vibration to aid the display of stable weight BMC Intra ZIP Create Intra ZIP Used to enter ranges of ZIP Code locations within a bulk mailing center 3 Select the desired options and respond to the prompts 4 When finished select Exit twice to exit the supervisor and user setup menus 5 Select Save or Cancel to save or cancel your changes and return to the ready screen 10 Integra 5 User Guide CALCULATING The following assumes you have completed the installation instructions included with your scale If not please do so now POSTAGE When the scale is ready to Olb 0 007 Note If your scale Weigh a mailpiece the display Select Rate 52 is in ready mode as shown here meter the active Refer to the examples below for meter account also processing different classes of appea
16. rs at the mail bottom of the Screen See pg 15 Applying Fostage to a Specific Account 1 Place an item on the scale The weight displays 2 Press the USPS key and the menu at right a 0161 092 Mgnt appeals Select Class Exam ples The arrow indicates 1st Cl Priority First Class more options Press the V Priority key to display additional Standard Note When you menu options International select a listed fee 3 Select 1st Cl Mority ee O The postage amount CIO UE es displays and the fees a check mark and your selection menu appears appears above the 4 Either select a fee or ignore these choices If you select a fee its remaining cost is added to the postage amount and the new total displays If unselected fees your scale is connected to a meter that supports electronic delivery Cancel a checked confirmation you have the option of selecting this service from fee by pressing the the scale for certain classes of mail When you press the Tape or fee key a second Meter Set keys on the scale the meter prompts for any additional time delivery confirmation information required to complete the delivery confirmation transaction Enter this information at the meter 5 Press the Meter Set key to transfer postage to the meter OR press the Tape key to generate a meter tape Tst Class Single Piece Tip Use the 1st Class Single Piece key to shorten the mailing proces
17. s for single pieces 11 CHAPTER 2 USING Your INTEGRA 5 SCALE Adding Unlisted You may manually enter a monetary amount called the Dollar Add Service Fees amount up to six digits for fees not listed on the scale The amount you enter is added to the total Note The scale does not retain Dollar Add values for the next item Cancelling an Unlisted Service Fee For example to add an unlisted fee With an item on the scale 1 2 Calculate postage as explained in the previous section Manually enter the service fee using the numeric keys Always enter the decimal point for amounts greater than 0 99 For example if you enter 3 with no decimal point the scale interprets the amount as 0 03 Olb 0 90z Press and release 1st Cl Priority then press and Dollar Add release for 3 00 The amount displays at the bottom right of the screen Press Enter The scale shows the total postage amount and displays the Dollar Add amount in the fee list Press the Meter Set key to transfer postage to the meter OR press the Tape key to generate a meter tape To cancel the Dollar Add amount Press the softkey next to the Dollar Add selection The fee is deducted from the postage value Applying Postage toa Specific Account International Standard Class Integra 5 User Guide The Accounting feature allows you to assign postage to the accounts set up in your meter When you designate
18. u select Arrows appearing on the right hand side of the screen indicate the presence of more choices Press the up or down scroll keys at the right of the display to view next or previous choices When you select an item from the menu the display registers your selection displays the postage amount and advances to the next menu screen if appropriate Press the CE C key once to return to the previous screen When entering alphabetic information such as names of countries or passwords you must use a combination of alphanumeric keys located on the righthand side of the scale and the color coded keys above them For example when sending mail to Spain at the Enter Country prompt First press and release the blue key PHIS Next press and release the S key D The scale displays the countries that begin with S Remember to press the color key before each press of an alpha key Integra 5 User Guide TAILORING Setup After installing your scale and User Setu becoming familiar with the location of Exit OPTIONS the keys press the Setup key and ON Autoclear Class review the list of user default setup ON CirZoneNewClass options shown at right OFF Auto Weigh Hold Supervisor Setup Service Setup is accessible only by Pitney Service etup Bowes Customer Service Representatives User Options are set to either on or off They concern information you can retain from mailpiece to mailpiece The options are de
19. y Select Auto Weigh Hold to turn the feature on Select Exit Select Save changes or to exit without saving select Cancel all changes Result The scale reinitializes and returns to ready mode No indication of the weight hold feature displays Thereafter whenever you place an item on the scale its weight will be retained briefly when you remove it from the platter To disable weight hold repeat the above steps noting that selecting Auto Weigh Hold in Step 2 results in Off displaying next to the feature ACCESSING METER FUNCTIONS Note Your meter must be on to access these functions Funds Account Status Inscriptions Note Your meter s operating guide provides more details on these options Integra 5 User Guide The Integra 5 scale interfaces with postage meter models 6500 6900 6909 A900 B700 and B900 Depending on the functions available with your meter you can initiate and display the following meter functions via the scale by pressing the Meter Functions key Select Funds to read the amount of funds available used and the total number of mailpieces processed Press CE C to return to the Meter Functions screen Account Status allows you to view the status of the account to which the meter is set It displays the account number the amount of money in the account and the number of pieces processed against that account Choose Select Account to pick from a list of other available acc
Download Pdf Manuals
Related Search