Pentek RO-3000 User's Manual
Contents
1. With two fingers press o ring securely into groove below the threads of the housing CAUTION The housing o ring provides the water tight seal between the cap and the bottom of the housing It is important that the o ring be properly seated in the groove below the threads of the housing or a water leak could occur 7 Insert the new cartridge into the housing Make sure the cartridge slips over the standpipe in the bottom of the housing NOTE Be sure to install cartridges in proper housings see the diagram on page 4 8 Screw the housing back onto the manifold HAND TIGHTEN ONLY 9 Slowly open the saddle valve until it comes to a stop Check for leaks 10 Let water drip from drinking water faucet for 3 hours Continue to periodically check for leaks 11 Close faucet and wait 6 12 hours to allow the tank to fill Open the drinking water faucet and drain one full tank to flush the carbon fines out of the system 12 If the unit is attached to an icemaker wait one hour before turning on the ice maker Replacing the Reverse Osmosis Membrane Replacement Filter Cartridges Replacement Filter Cartridges e The USL NCR Pre Filter Cartridge grey black should be replaced every 4 months or earlier if your water is highly turbid and when changing the membrane e The USL CC Post polishing Filter Cartridge white should be replaced at least every 12 months and when changing the membrane e The ROM 230T Membrane RO 3000 and the ROM2. critical for the effective reduction of total dissolved solids Product water should be tested periodically to verify that the system is working properly WARNING The RO 3500 is acceptable for treatment of influent concentrations of no more than 27 mg L nitrate and 3 mg L nitrite in combination measured as N and is certified for nitrate nitrite reduction only for water supplies with a pressure of 40 psig 280 kPa or greater WARNING The RO 3500 shall only be used for arsenic reduction on chlorinated water supplies containing detectable residual free chlorine at the system inlet Water systems using an in line chlorinator should provide a one minute chlorine contact time before the RO system WARNING The Reverse Osmosis RO system will not protect against disease causing bacteria or remove naturally occurring harmless bacteria CAUTION The RO 3000 and RO 3500 systems must be protected against freezing which can cause the filter housing to crack and water leakage CAUTION Because of the product s limited service life and to prevent costly repairs or possible water damage we strongly recommend that the filter housings be replaced every ten years If your housing has been in use for longer than this period it should be replaced immediately Date the bottom of any new filter housing to recommend the next replacement date CAUTION Do not use Plumber s Putty in the installation of this product as it may cause cracking of the filter housin
3. 230TN Membrane RO 3500 should be replaced every 12 24 months Materials Needed e New Cartridges USL NCR USL CC e New membrane Clean Rubber Gloves Clean Washcloth e Dishwashing Soap e Chlorine Bleach FDA Grade Silicone Grease Needle nose pliers e Safety Glasses e Large bucket e 9 Volt battery e Non abrasive brush or sponge NOTE When handling the membrane do not squeeze it as this will damage the membrane s effectiveness It is recommended that you sanitize the system each time you change the membrane It is not necessary to sanitize the system when changing only the pre filter or post polishing filter cartridges When installing a new membrane it is recommended that you replace the pre filter and post polishing filter cartridges as well NOTE NOTE Replacing the Filter Cartridges and Membrane 1 Turn off water supply at the saddle valve Place a tray under the system to catch any water that spills during the removal of the filter housings If an icemaker is attached to the unit turn it off along with the shut off valve found at the 1 4 inch tee connection 2 Open the drinking water faucet to drain the tank When the tank is drained close the faucet 3 Unscrew the middle membrane housing 4 Remove the locking device by turning it clockwise Grasp the membrane tube with a needle nose pliers and pull Discard the old membrane 5 Unscrew the pre and post filter housings from the manifol
4. 3 of the incoming water pressure your household water pressure When you open the faucet to draw water from the storage tank the pressure inside the tank drops and the auto shut off valve opens The system then begins to operate replenishing the water you took from the storage tank For each gallon of water produced 7 gallons are discharged as reject water The storage tank can hold up to 3 2 gallons of water ata time more than enough for the average family s drinking and cooking needs When used under operating conditions specified on page 1 of the manual your Reverse Osmosis membranes should last 12 24 months NOTE The RO 3500 unit will indicate a need for a membrane change with an amber light see Light Indicator Readings on page 9 for details The precise life span of your system s membrane will depend on the quality of the water entering the system and the frequency with which you use it Frequent use prevents the dissolved salts from building up on the membrane as scale The more water the system is required to produce the longer the membrane will last You may wish to find a variety of uses for your system in order to prolong the life of the membrane The life of the membrane will also depend upon the regularity with which you replace the pre filter cartridge in the system Page 2 Replacement Parts A ROR Replacement Cartridge Kit 155923 H Housing o ring OR 233 B ROM 230T Membrane RO 3000 155854 1 Left and Right Housing C RO
5. Nitrate Test Kit is included with this unit and is designed to indicate nitrate levels in the drinking water Test the water monthly The current EPA Maximum Contaminant Level M CL for Nitrate as Nitrogen N is 10 mg L or 10 ppm The current EPA maximum contaminant level M CL for Nitrite as Nitrogen N is mg L or lppm Results showing any nitrate breakthrough should be followed up with a laboratory analysis of the water WARNING Consult with your doctor to see if you or your family should drink water with the nitrate nitrite levels found in your water Testing Instructions Testing instructions are included with the Nitrate Test Kit If the Nitrate Test Kit is missing please call 1 800 861 8758 for replacement Page 9 Total Dissolved Solids Test Kit Maintenance Use only the replacement elements and parts referred to in this manual Failing to do so will void your warranty Replacing the Pre Filter and Post polishing Filter Cartridges Replacement Filter Cartridges e The USL NCR Pre Filter Cartridge grey black should be replaced every 4 months or earlier if your water is highly turbid and when changing the membrane e The USL CC Post polishing Filter Cartridge white should be replaced at least every 12 months and when changing the membrane Materials Needed e New Cartridges USL NCR USL CC FDA Grade Silicone Grease Clean Washcloth Non abrasive brush or sponge Clean Rubber Gloves optional e Dishwash
6. hour the light is still amber you may need to replace the membrane Determine when you last changed the membrane and call Technical Support at 1 800 861 8758 Limited Flow at Drinking Water Faucet 1 Turn off water supply to system at saddle valve 2 Lift drinking water faucet handle to lock it in the open position 3 Unscrew the blue cap at the base of the storage tank to expose air valve Use a small air compressor or bicycle pump to add air to the storage tank This will force the water out of the storage tank through the faucet Continue to add air until no more water comes out of the faucet 4 Turn off the drinking water faucet 5 Using an air pressure gauge adjust the pressure in the storage tank to approximately 7 psi 6 Replace the blue cap 7 Open the saddle valve until it comes to a stop Let the system run 6 12 hours to fill the tank A full tank weighs approximately 40 pounds If performance has not improved call Technical Support Gradual Return of Taste and Odor After a long period of time a gradual return of noticeable taste and odors may indicate that the system needs cleaning and servicing Replace all cartridges See Replacing the Reverse Osmosis Membrane on page 10 Sudden Return of Taste and Odor If shortly after complete servicing noticeable taste and odors return contact Technical Support Questions Call our Toll Free Technical Support Department at 800 861 8758M onday through Friday 7 30 a m
7. to 5 00 p m Central Standard Time Page 12 Performance Data Important Notice Read this performance data and compare the capabilities of this system with your actual water treatment needs It is recommended that before installing a water treatment system you have your water supply tested to determine your actual water treatment needs This system has been tested according to NSF ANSI 58 for the reduction of substances listed below The concentration of the indicated substances in water eneterin gthe sysem was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF ANSI 58 Model RO 3000 Influent Challenge Max Permissible Product Reduction Minimum Average Substance Concentration Water Concentration Requirements Reduction Reduction Standard 58 Total Dissolved Solids 750 40 mg L 187 mg L 86 5 90 2 Fluoride 8 0 mg L 10 1 5 mg L 71 5 90 5 Cysts Minimum 50 000 mL 99 95 99 96 99 99 Turbidity 11 mg L 1 NTU 0 5 NTU 99 5 99 7 Lead 0 15 mg L 10 0 010 NTU 94 3 98 7 Selenium 0 10 mg L 10 0 05 mg L 94 7 97 5 Copper 3 0 mg L 10 1 3 mg L 98 9 99 9 Standard 42 USL CC Post Polishing Filter Chlorine 2 0 ppm lt 0 05 ppm gt 88 Production Rate 7 6 gpd 28 8 Lpd Model RO 3500 Influent Challenge Max Permissible Product Reduction Minimum Average Substance Concentration Water Concentration Requirements Reduction Reduction Standard 58 Tota
8. KEEP THIS MANUAL PENTEK L T R A T Advanced Reverse Osmosis Water Filtration System Installation and Operating Instructions Models RO 3000 and RO 3500 with electronic TDS monitor Operating Specifications IMPORTANT Before installing this reverse osmosis system make certain your water supply complies with the following operating specifications Failure to do so may reduce the effectiveness of the system and will void the warranty Consult your local water treatment utility or a certified water testing lab to determine the quality of your water and use the table below to record your results for future reference RO 3000 RO 3500 Operating Specifications Pressure Range 40 100 psi 2 8 6 89 bar Temperature Range 40 100 F 4 4 37 8 C Total Dissolved Solids less than 1500 ppm Maximum Hardness t 10 gpg 171 mg l Sulfide Iron and Manganeset less than 0 01 ppm Chlorine In Water Supply less than 2 ppm Water Supply pH Limits 4 11 Turbidity INT MODEL DATE OF PURCHASE IMPORTANT If the hardness of your water is above 10 gpg 171mg L lime scale will build up rapidly on the membrane Scale buildup will plug the membrane and make the system ineffective We do not recommend these reverse osmosis systems be used with water in excess of 10 gpg 171 mg L hardness unless the water is softened prior to the reverse osmosis system t See your local dealer or water treatment specialist to reduce these substances in you
9. M 230TN Membrane RO 3500 155855 J Middle Membrane Housing D Nitrate Nitrite Test Kit RO 3500 144925 K Drinking Water Faucet E TDS Test Kit RO 3000 150530 L Housing Wrench F Manifold Cover 144747 M Auto Shut Off Assembly G Monitor RO 3500 157845 N 3 8 Inch Elbow For replacement parts contact your nearest Pentek Filtration dealer or call 800 645 0267 151231 153126 153158 144839 150424 144653 144764 4 um 0 OO 0 CH 1 4 Inch Elbow Drain Clamp Assembly Saddle Valve M embrane Locking Device Tank Valve Storage Tank with Stand 143370 144616 144730 144847 144829 144165 Installation e Read all installation and operating instructions before installing and using your RO system e Numbered diagrams correspond with numbered steps Drinking Water Faucet Blue Red White Post polishing Membrane Pre filter Filter Housing Housing Housing Manifold Cover Re SSS EES l e N anifold Q torage Tank 1 Installing the Saddle Valve ZEMI Use ofa hand drill is recommended To protect yourself from serious injury or fatal shock when using an electric drill be sure the drill and the outlet it is plugged into are properly grounded When using a drill follow the manufacturer s guidelines and procedures NOTE Saddle valve must be installed on
10. a 2 inch long straight walled section of 3 8 inch to 7 8 inch steel brass copper or PVC pipe Call Technical Support if installing on braided or flexible tubing A Turn off cold water supply B Turn on the cold water faucet before starting installation Place a tray or towels under the cold water line to catch excess water C Drill a 1 8 inch hole in cold water line Remove any burrs with sandpaper or file D Turn handle on saddle valve clockwise to expose lance no more than 3 16 inch beyond black rubber gasket E Place saddle valve body over hole in cold water line so lance fits into hole F Attach back plate of clamp and tighten bolts evenly and firmly so brackets are parallel G Turn handle on saddle valve clockwise to closed position Leave closed until installation is complete Page 4 Installation Continued 2 Selecting the Faucet Location The drinking water faucet should be positioned with function convenience and appearance in mind An adequate flat area is required to allow faucet base to rest securely The faucet fits through a 1 inch hole Most sinks have pre drilled 14 inch or 1 inch diameter holes designed for spray hoses The drinking water faucet may be installed using one of these holes despite their larger size If these pre drilled holes cannot be used or are in an inconvenient location it will be necessary to drill a 1 inch hole in the sink or through countertop next to the sink for
11. at 5to 7 psi when tank is empty Use of elbow is optional Page 6 Installation Continued 10 Connecting the Saddle Valve A Locate pre installed white plastic tubing found on the left hand side of the RO system Slide the brass compression nut onto the tubing followed by the white plastic ferrule The long tapered end of the ferrule should face towards the end of the tubing and the tubing should extend through the ferrule about 1 4 inch Place white insert into end of tubing B Insert white plastic tubing into saddle valve and hand tighten compression nut Using a wrench tighten nut 1 to 1 1 2 turns 11 Installing the Membrane A Using the housing wrench unscrew the middle membrane housing NOTE Do not unwrap the tape around the membrane it is part of the membrane Do not squeeze the membrane B Turn locking device clockwise to remove Grasp the membrane by the central tube the end with the two o rings Before insertion lightly lubricate the brine seal with the silicone lubricant included with membrane C Gently slide the membrane into the housing Pressing on the central tube of the membrane from the top only push the membrane fully into the housing until the central tube is flush Locking with the top of the housing Be sure to push the membrane straight down into the housing Device If the membrane is not centered in the housing the locking device will not fit properly Membrane o rings After th
12. bit Use a file to remove rough edges from the drilled hole D Make sure the black rubber gasket is adhered to the inside of the drain clamp and place the drain clamp assembly over the drilled hole Look through the hole and position the clamp so that the center of the clamp hole is slightly higher about 1 16 inch than the center of the drilled hole See figure 5 D on page 6 Tighten the clamp securely E Screw the plastic compression nut onto the drain clamp until hand tight See figure 5 E on page 6 Page 5 Installation Continued 6 Connecting the Faucet to the Drain NOTE THIS IS A GRAVITY DRAIN LINE ANY LOOPS KINKS OR SHARP BENDS MUST BE ELIMINATED BEFORE PROCEEDING FAILURE TO CREATE A STRAIGHT LINE TO THE DRAIN MAY RESULT IN REJ ECT WATER LEAKING THROUGH THE AIR GAP IN THE FAUCET ONTO THE COUNTERTOP AND BELOW THE FAUCET A Align the white 3 8 inch tubing from the faucet with the compression nut on the drain clamp Create as straight a path as possible with the tubing Cut the tubing squarely below the nut and remove the internal and external burrs B Loosen the compression nut two complete turns Insert the tubing into the nut until it stops Tighten with fingers then tighten 1 to 2 turns with a wrench 7 Installation of Mounting Screws A If system is being installed under the kitchen sink locate it on back or right wall Make sure to allow ample space for installation To change the filter cartridges a min
13. coating of clean silicone grease With two fingers press each o ringsecurely into groove below the threads of the housing CAUTION The housing o ring provides the water tight seal between the cap and the bottom of the housing It is important that the o ring be properly seated in the groove below the threads of the housing or a water leak could occur 10 Add one cup or 8 oz 236 ml of sanitizing solution to each filter housing and install them onto the manifold DO NOT INSTALL FILTERS OR MEMBRANE AT THIS TIME NOTE TIGHTEN FILTER HOUSINGS BY HAND ONLY DO NOT USE WRENCH 11 Slowly open source water at the saddle valve until completely open 12 Open the drinking water faucet Close the faucet as soon as water begins to flow from the 13 Wait 5 minutes then close the source water at the saddle valve 14 Wait 25 minutes then open the drinking water faucet and let the water flow to drain NOTE Do not attempt to remove the filter housings until the water flow stops 15 Remove the filter housings and dispose of the water Rinse the housings thoroughly with clean potable water Locking Device 16 Place the empty post polishing filter housing on the left side of the unit HAND TIGHTEN Membrane o rinas ONLY NOTE DO NOT put the USL CC post polishing filter into the housing at this time It will Brine Seal be put into the housing after the membrane has been flushed A 17 Insert the USL NCR pre filter cartridge into the right housi
14. d and discard used cartridges 6 Remove the housing o ring from the grooves below the housing threads Wipe the o rings clean and also the grooves in the filter housing Set o rings aside NOTE Use clean rubber gloves or wash hands thoroughly for this procedure to avoid contaminating the cleaning solution or any of the components of the system It is recommended that clean rubber gloves be worn when cleaning and or sanitizing the system and its components or handling new filter cartridges 7 Wash the housings in the sink with dishsoap and a clean non abrasive washcloth or brush Clean the filter housings and the inside of the manifold and rinse them well with clean potable water Do not get any of the electronic circuits or wiring wet when cleaning the unit CAUTION WEAR SAFETY GLASSES WHILE PERFORMING THIS PROCEDURE TO AVOID EYE CONTACT AND INJ URY CAUTION Read WARNING information on the bleach container before using its contents CAUTION Handle sanitizing solution carefully to avoid contacting and injuring unprotected areas of the body Page 10 Maintenance continued 8 Make upa sanitizing solution of 1 3 teaspoon 1 5 ml of household bleach and 1 gallon 3 8L of clean potable water in a bucket M ix solution well NOTE Excessive concentrations of bleach may damage plastic and rubber components Rinse all parts that contact bleach thoroughly with clean potable water 9 Lightly lubricate each housing o ring with a
15. e following health related contaminants Microbiological Contaminants and Turbidity Inorganic Radiological Contaminants Cysts Copper Turbidity Fluoride Lead Selenium Organic Contaminants None Rated Service Capacity _ not applicable Rated Service Flow _7 6 gpd Conditions of Certification Do not use where water is microbiologically unsafe or with water of unknown quality except that systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts pentavalent arsenic Other water treatment chemicals such as ozone and potassium permanganate will also change trivalent arsenic to pentavalent arsenic A combined chlorine residual also called chloramine may not convert all the trivalent arsenic If you get your water from a public water utility contact the utility to find out if free chlorine or combined chlorine is used in the water system The RO 3500 system is designed to remove pentavalent arsenic It will not convert trivalent arsenic to pentavalent arsenic The system was tested in a lab Under those conditions the system reduced 0 30 mg L ppm pentavalent arsenic to 0 010 mg L ppm the USEPA standard for drinking water or less The performance of the system may be different at your installation Have the treated water tested for arsenic to check if the system is working properly The RO component of the RO 3500 system must be replaced every 12 24 months to ensure the system
16. e membrane is seated lightly lubricate the membrane o rings with a small amount of silicone lubricant D Insert then turn the locking device counter clockwise Screw the housing back onto the RO system until it is hand tight DO NOT OVER TIGHTEN CAUTION The housing o ring provides the watertight seal between the cap and the housing It is important that the o ring be properly seated in the groove below the threads of the housing or a water leak could occur Brine Seal Brine ring o rings 12 Faucet Operation A For controlled water flow push the handle down B For constant water flow lift the faucet handle to lock it in the open position 13 Battery Installation RO 3500 only A Remove manifold cover B Plug battery into leads C Place battery in holder at the front of unit and replace cover 14 System Startup NOTE The reverse osmosis membrane is treated with a food grade sanitizing agent that may cause an undesirable taste Although it is not harmful it should be flushed from the system NOTE The post polishing filter may contain fine black carbon particles These fines are harmless but may make the water appear gray in color The carbon fines are flushed from the system with the first tank full of water NOTE The RO system does not produce a high volume of water on demand as an ordinary filter does Water is produced at a slow drop by drop rate The system requires about 6 12 hours to fill the stora
17. e or of unknown quality without adequate disinfection before or after the system Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts Substances reduced are not necessarily in your water Filter must be maintained according to manufacturer s instructions including replacement of filter cartridges The tested efficiency rating for these systems is 11 Efficiency rating means the percentage of the influent water to the system that is available to the user as reverse osmosis treated water under operating conditions that approximate typical daily usage The tested recovery rating is 24 Recovery rating means the percentage of the influent water to the membrane portion of the system that is available to the user as reverse osmosis treated water when the system is operated without a storage tank or when the storage tank is bypassed NOTE The RO 3500 has been tested for the treatment of water containing pentavalent arsenic also known as As V As 5 or arsenate at concentrations of 0 30 mg L or less This system reduces pentavalent arsenic but may not remove other forms of arsenic This system is to be used on water supplies containing a detectable free chlorine residual or on water supplies that have been demonstrated to contain only pentavalent arsenic Treatment with chloramine combined chlorine is not sufficient to ensure complete conversion of trivalent arsenic to pentavalent arsenic Pl
18. ease see the Arsenic Facts section of the Performance Data Sheet for further information Test Conditions Flow Rate as noted for filter system Inlet Pressure 60 psi 4 1 bar pH 7 521 Temperature 68 F 5 F 20 C 2 5 C Operating Requirements Pressure 40 100 psi 2 8 6 9 bar Temperature 40 100 F 4 4 37 8 C Turbidity 1 NTU Max Testing was performed under standard laboratory conditions actual performance may vary M odel RO 3000 and RO 3500 The following performance claims for the RO 3000 and RO 3500 are not tested or certified by NSF Substance Average Influent Average Max Average M in Concentration Effluent Concentration Reduction Sulfate 815 8 ppm 8 4 ppm 98 9 Magnesium 31 3 ppm 0 15 ppm 99 5 Zinc 24 9 ppm 0 1 ppm 99 5 Ammonia 1 92 ppm 0 27 ppm 85 9 Tannin 2 5 ppm 0 5 ppm 80 Testing performed at 73 F 52 F 22 72 C 2 52c pH of 7 5 0 5 and 50 psi 3 45 bar pressure Suggested Retail Price for Replacement Filter Cartridges ROR Cartridge Set 33 95 ROM 230T 109 99 ROM 230TN 109 99 NOTE Price subject to change Contact your local dealer or call 1 800 645 0267 for current replacement cartridge pricing Page 13 Performance Data Arsenic Fact Sheet Arsenic abbreviated As is found naturally in some well water Arsenic in water has no color taste or odor It must be measured by a lab test Public water utilities must have their water tested for arsenic You can
19. ede the flow of water to the drain 2 Check to make sure there is no foreign matter clogging the drain line or at the drain clamp hole If leaks persist call Technical Support 3 Check to make sure the drain clamp and the drain hole are properly aligned Refer to diagram 5 D on page 6 No flow or slow flow from the brine reject line less than 6 fl oz or 180 milliliters per minute NOTE Before checking brine or reject flow make sure the unit is producing water by turning the valve on the storage tank off and opening the drinking water faucet Water should drip from faucet 1 Replace pre filter according to Replacing the Pre filter and Post polishing filter Cartridges instructions on page 10 and recheck the Brine or reject flow rate 2 Ifthe pre filter is not at fault the brine or reject flow controller could be clogged Call Technical Support High TDS in Product Water Amber Light on RO 3500 If high TDS Total Dissolved Solids is detected in the product water the amber light indicator on the RO 3500 will light when the blue button is pressed The pre filter may need to be changed the RO membrane may need to be installed or replaced or the reject flow control tubing may be clogged If this is a new installation call Technical Support Otherwise draw 1 gallon of water from the unit After 10 minutes push the button to test If the light is still amber change the pre filter and empty the tank If after 1
20. g threads NOTE e Your water must be within required limits for satisfactory operation If not your membrane life may be shortened and your warranty will be voided see Operating Specifications on page 1 e Install on cold water line only e Make certain that installation complies with all state and local laws and regulations e The reverse osmosis membrane and replacement cartridges included with this system have limited service lives Changes in taste odor and color of the filtered water indicate that the cartridge s and or membrane should be replaced see Maintenance on page 10 On the monitored model BO 3500 the green light indicates optimum performance while the amber light indicates that the membrane is in need of changing e During extended periods of non use such as during a vacation remove the membrane from the membrane housing and place it in a sealed plastic bag Store membrane in refrigerator for future use DO NOT FREEZE e H system stands for more than 2 to 3 days without being used the storage tank should be emptied Membrane Precautions CAUTION Chlorine will destroy the Reverse Osmosis membrane If you use these RO systems with a chlorinated or periodically chlorinated water supply itis ABSOLUTELY NECESSARY to use a carbon pre filter such as the USL NCR cartridge included with the system This carbon pre filter should be changed at least every 4 months to avoid chlorine breakthrough See warranty for di
21. ge tank As water is taken from the tank the system automatically starts the cycle of replacing the water and then stops water production when the tank is full CAUTION Visually check the entire system for leaks Remove the manifold cover and Closed Tank check the top of the manifold for leaks If a leak is present see Troubleshooting Valve Es on page 12 A Turn off valve at top of storage tank B Turn on the cold water supply C Completely open saddle valve until it comes to a stop D Lift the faucet handle to lock it in the open position and let it drip for 30 minutes NOTE On the M odel RO 3500 if the test button is pushed during the first 30 minutes of flushing you may get an amber rather than a green light indication This is due to the disinfectant agent being flushed from the membrane and is not a problem E Close the saddle valve and wait for the faucet to stop dripping Place a tray under the system and remove the left post polishing filter housing Dump the water from the housing into the sink and insert a white post polishing filter with the black gasket end facing up Check the housing o ring to make sure itis properly seated and screw the I ZS housing back onto the manifold HAND TIGHTEN ONLY Counter clockwise Counter clockwise Page 7 Installation Continued 14 System Startup Continued F Completely open the saddle valve until it comes to a stop Allow water to drip from the faucet for 3 mo
22. get the results from your water utility If you have your own well you can have the water tested The local health department or state environmental health agency can provide a list of certified labs The cost is typically 15 to 30 Information about arsenic in water can be found on the Internet at the US Environmental Protection Agency website www epa gov safewater arsenic html There are two forms of arsenic pentavalent arsenic also called As V As 5 and arsenate and trivalent arsenic also called As As 3 and arsenite In well water arsenic may be pentavalent trivalent or a combination of both Special sampling procedures are needed for a lab to determine what type and how much of each type of arsenic is in the water Check with the labs in your area to see if they can provide this type of service Reverse osmosis RO water treatment systems do not remove trivalent arsenic from water very well RO systems are very effective at removing pentavalent arsenic A free chlorine residual will rapidly convert trivalent arsenic to State of California Department of Health Services Water Treatment Device Certificate Number 03 1607 Date Issued December 23 2003 Trademark Model Designation Replacement Elements RO 3000 ROM 230T ROR Manufacturer Pentek Filtration The water treatment device s listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for th
23. imum of 14 inches of clearance is required underneath the filter housings A minimum of 2 inches of clearance from the left side of the unit is also required or six inches from the left bracket mounting screw hole Install mounting screws at least 13 inches from cabinet floor and 5 inches apart Leave 5 16 inch space between the head of the screw and the wall to slip bracket onto screws 8 Connecting the Faucet to the System A Locate the red tubing reject water line from the drinking water faucet Place a mark on the red tubing 5 8 inch from the end Moisten the end of the tubing with water and insert tubing into the red quick connect fitting found behind the membrane middle housing Insert tubing until the mark is flush with the quick connect opening B If desired use the 1 4 inch elbow included with the installation kit This elbow can be pressed in for installations in situations where room is not available to bend the tubing This elbow fitting can also be swiveled Locate the 1 4 inch fitting with the blue quick connect collar on the left hand side of the RO system Align the blue tubing from the faucet with the quick connect fitting on the RO system Place a mark on the blue tubing 5 8 inch from the end M oisten the end of the tubing with water and insert until the mark is flush with the quick connect opening If tubing is not firmly connected leaking will occur It is important for the tubing to be inserted all the way until the ma
24. ing Soap Replacing the Filter Cartridges 1 Close saddle valve and place a tray under the system to catch any water that spills during removal of the filter housings If an icemaker is attached to the unit turn it off and also the shut off valve found at the 1 4 inch tee connection 2 Lift the faucet handle to lock it in the open position 3 After water flow from the faucet stops unscrew the filter housing from the left and or right side of the manifold do not remove the membrane center housing Discard used cartridges 4 Remove the housing o ring from grooves in the housing Wipe the grooves and o ring clean set o ring aside NOTE Use clean rubber gloves or wash hands thoroughly for this procedure to avoid contaminating the cleaning solution or any of the components of the system It is recommended that clean rubber gloves be worn when cleaning and or sanitizing the system and its components or handling new filter cartridges 5 Wash the housing and o ring in the sink with dishsoap and a clean non abrasive washcloth or brush Clean the filter housing the inside of the manifold and the o ring and rinse them well with clean potable water Inspect the o ring for damage i e nicks scratches and replace damaged o rings See page 3 for reorder information and part numbers NOTE Do not get any of the electronic circuits or wiring wet when cleaning the unit 6 Lightly lubricate the o ring with a coating of clean silicone grease
25. l Dissolved Solids 750 40 mg L 187 mg L 86 5 90 2 Pentavalent Arsenic 0 30 mg L 10 0 025 mg L 97 9 98 9 Fluoride 8 0 mg L 10 1 5 mg L 71 5 90 5 Cysts M inimum 50 000 mL 99 95 99 96 99 99 Turbidity 11 mg L 1 NTU 0 5 NTU 99 5 99 7 Lead 0 15 mg L 10 0 010 NTU 94 3 98 7 Nitrate plus Nitrite both as N 30 0 mg L 10 10 0 mg L Nitrate as N 27 0 mg L 10 10 0 mg L 82 6 87 4 Nitrite as N 3 0 mg L 10 1 0 mg L 78 8 80 7 Selenium 0 10 mg L 10 0 05 mg L 94 7 97 5 Copper 3 0 mg L 10 1 3 mg L 98 9 99 9 Cadmium 0 03 mg L 10 0 005 mg L 95 97 3 Hexavalant Chromium 0 3 mg L 10 0 1 mg L 86 6 86 6 Trivalent Chromium 0 3 mg L 10 0 1 mg L 92 8 92 8 Radium 226 228 25 pCi L 10 5 pCi L 80 Barium 10 0 mg L 10 2 0 mg L 90 7 90 7 Standard 42 USL CC Post polishing filter Chlorine 2 0 ppm lt 0 05 ppm gt 88 Production Rate 7 6 gpd 28 8 Lpd The RO 3500 is acceptable for treatment of influent concentrations of no more than 27 mg L nitrite in combination measured as N and is certified for nitrate nitrite reduction only for water supplies with a pressure of 40 psig 280 kPa or greater The RO 3500 shall only be used for arsenic reduction on chlorinated water supplies containing detectable residual free chlorine at the system inlet Water systems using an in line chlorinator should provide a one minute chlorine contact time before the RO system RUE Do not use with water that is microbiologically unsaf
26. ng and attach to the right side d OA of the unit HAND TIGHTEN ONLY Housing Brine ring NOTE Use the silicone lubricant supplied with the membrane for Steps 18 19 amp 21 18 Lightly lubricate the inside of the membrane middle threaded cap See diagram 1 19 Lightly lubricate both sides of the brine seal See diagram 2 20 Gently slide the membrane into the housing Pressing on the central tube of the membrane from the top only push the membrane fully into the housing until the central tube is flush with the top of the housing Be sure to push the membrane straight down into the housing If the membrane is not centered in the housing the locking device will not fit properly 21 After the membrane is seated lightly lubricate the two small o rings at the end of the membrane Also lightly lubricate both brine ring o rings See diagram 1 CAUTION The rubber o rings provide the water tight seal between the cap and the housing It is important that the o ring be properly seated in the groove below the threads of the housing or a water leak could occur 22 Insert then turn the locking device counter clockwise Screw the housing back onto the RO system until it is hand tight DO NOT OVER TIGHTEN 23 To complete the flushing of the membrane and USL CC post polishing filter and assembly of the unit go to Step 14 System Startup on page 7 Diagram 1 Inside of threaded cap Questions Call our Toll Free Technical Support De
27. nty should arise Pentek at its sole discretion will repair or replace the defective product or part Pentek may consider in good faith the customer s preference All claimed defective product must 1 be authorized for return by Pentek with an RGA number 2 include proof of the purchase date of the product or part 3 returned to Pentek prior to the expiration of the warranty date at the customer s expense shipment pre paid 4 be accompanied by a letter detailing the Model Number Serial Number if any and a brief description of the problem TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW PENTEK DISCLAIMS ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE PRODUCTS PARTS AND ANY ACCOMPANYING WRITTEN MATERIALS To the maximum extent permitted by applicable law Pentek shall not be liable for any damages whatsoever including but not limited to loss of time inconvenience expenses labor or material charges incurred in connection with the removal or replacement of the Reverse Osmosis System special incidental consequential or indirect damages for personal injury loss of business profits business interruption loss of business information or any other pecuniary loss arising out of the use of or inability to use the defective products or parts even if Pentek has been advised of the possibility of such damage
28. ols and Materials Required e Hand or Electric Drill Cordless Recommended If sink does not have hole for separate faucet e Phillips Screwdrivers Center Punch e 2 Adjustable Wrenches 1 Inch Bi metal or e Drill bits 1 8 1 4 amp 3 8 inch Carbide Tipped Hole Saw e File e Respirator Safety Glasses e Utility knife or tube cutter e Needle nose pliers e Measuring tape NOTE Not all tools may be necessary for installation Read installation procedures before starting to determine if additional tools are necessary The RO 3000 is Tested and Certified by NSF International against NSF ANSI Standard 58 for the reduction of Total Dissolved Solids Fluoride Turbidity Lead Selenium Copper and Cysts The RO 3500 is Tested and Certified by NSF International against NSF ANSI Standard 58 for the reduction of Total Dissolved Solids Fluoride Turbidity Nitrate N itrite Lead Selenium Pentavalent Arsenic Copper Cadmium Hexavalent Chromium Trivalent Chromium Barium Cysts and Radium 226 228 General Precautions WARNING The RO 3000 and RO 3500 systems contain a replaceable membrane critical to the efficiency of the system Replacement of the reverse osmosis membrane should be with one of identical specifications as defined by the manufacturer to assure the same efficiency and contaminant reduction performance WARNING The RO 3000 and RO 3500 systems contain a replaceable membrane
29. orage tank 5 Thread the tank valve onto the top of the tank opening by turning it clockwise until snug 6 Cut off 1 inch of tubing Tubing should be cut squarely Internal and external burs should be removed Place a mark on tubing 3 4 inch from end of tubing Insert tubing until the mark is flush with the quick connect fitting Turn water supply on at the saddle valve and close drinking water faucet Allow system to pressurize for several hours and check for leaks 10 Check for leaks after tank is fully pressurized 6 12 hours If leak persists call Technical Support yom Leaks at quick connect fittings 1 Close tank valve close saddle valve and open drinking water faucet 2 Press collar around the quick connect fitting while pulling the tubing with your other hand 3 Cut off 1 inch of tubing Tubing should be cut squarely Internal and external burs should be removed Place a mark on tubing 5 8 inch from end on 1 4 inch tubing or 3 4 inch from end on 3 8 inch tubing 4 Insert tubing until the mark is flush with the quick connect fitting 5 Open the saddle valve until it comes to a stop Open the tank valve and close drinking water faucet If leaks persist call Technical Support Leaks from faucet 1 Check to make sure white tubing leading from the drinking water faucet to the drain is as straight as possible it is usually necessary to cut this line during installation Any kinks or sags in this drain line will imp
30. partment at 800 861 8758M onday through Friday 7 30 a m to 5 00 p m Central Standard Time Page 11 Troubleshooting Guide If you are experiencing a problem not listed in this manual shut off the water supply at the saddle valve and close the tank valve Call Technical Support at 1 800 861 8758 Leaks between the filter housing and manifold L Turn off cold water supply to system at saddle valve Close tank valve Open drinking water faucet to relieve water pressure 2 Using the housing wrench remove the housing with the leak 3 Remove and clean housing o ring and lubricate with clean silicone grease Clean o ring groove below threads of housing to remove any dirt or particles that may be preventing the o ring from sealing completely W ith two fingers insert o ring in groove and press into place 4 Tighten housing back onto manifold HAND TIGHTEN ONLY 5 Turn on water supply at saddle valve Open tank valve Close drinking water faucet after water begins to flow If leaks persist call Technical Support Leak between tank valve and storage tank L Turn off water supply to system at the saddle valve Open faucet to drain storage tank Let faucet run for 3 5 minutes until it drips 2 Remove green tubing from tank valve by pressing the collar around the fitting while pulling the tubing with your other hand 3 Unscrew the tank valve from the storage tank 4 Place two wraps of Teflon tape on the threads of the st
31. r water NOTE If your water pressure and temperature are at the low end of the listed range 40 psi 2 8 bar and 40 F 4 4 C and the TDS level is near the maximum 1500 ppm the system will not function properly Under these extreme conditions pre warming the supply water using a 25 ft 7 62 m coil of tubing between the saddle valve and the system and or installing a booster pump to increase the water pressure will allow the system to perform effectively EZAMA Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts NOTE Substances reduced are not necessarily in your water System must be maintained according to manufacturer s instructions including replacement of filter cartridges YOUR WATER System Dimensions System Dimensions 13 75 w x 4 75 d x 12 75 h 349 mm x 121 mm x 318 mm System Weight 6 1 Ibs 2 7 kg Tank Dimensions 11 3 d x 16 75 h 287 mm x 425 mm with valve Tank Capacity 1 9 3 2 gal 7 2 12 1L Depending on water pressure Tank W eight full 40 Ibs 18 2 kg Depending on water pressure Production Capabilities Tested by NSF International according to NSF ANSIStandard 58 has given 7 6 gallons per day Source water test parameters are 50 psig 77 F pH of 7 5 0 5 and 750ppm total dissolved solids To
32. re hours Then close the faucet and open the valve on the storage tank The tank valve is open when the handle lines up with the tubing connection G Allow 6 to12 hours for the tank to fill Again periodically check the installation for leaks After the storage tank is filled open the faucet to flush the post polishing filter Allow 4 to 5 minutes for all of the water to drain from the tank H Close faucet and allow tank to fill NOTE Initially the water may appear cloudy This is a result of air trapped in the post polishing filter It is not harmful and will disappear in a matter of minutes It may take up to a week after installing a new post polishing filter for the trapped air to dissipate The system is ready for operation You can now enjoy quality water from your Reverse Osmosis system Optional Installation Connecting your Reveres Osmosis system to Refrigerator lcemaker Water Dispenser CAUTION If you are connecting this unit to your refrigerator icemaker with initial RO installation wait to turn on the icemaker until the post polishing filter has been flushed according to Step 14 G on page 8 CAUTION Use plastic tubing and fittings Do not use copper tubing or brass fittings NOTE For optimum performance it is recommended that the distance between the RO system and the refrigerator icemaker water dispenser be no greater than 10 feet 3 m At distances greater than 10 feet the water pressure from the system may no
33. rk is flush with the outer edge of the quick connect insert NOTE Tubing may be quickly and easily removed from the fitting if necessary by pressing in the collar around the fitting while pulling the tubing with your other hand 9 Connecting the Storage Tank to the System CAUTION When tank is full it weighs approximately 40 Ibs Provide ample support under the tank A Remove the black protective cap to expose the 1 4 inch threaded opening at the top of the tank B Thread the tank valve onto the top of the tank opening by turning it clockwise until snug C Locate the green tubing Place a mark on the green tubing 3 4 inch from each end Moisten one end of the green tubing with water and insert with a twisting motion into the free port of the tank valve until the 3 4 inch mark is flush with the quick connect fitting D Install free end of green tubing to green quick connect fitting or elbow as directed in step 9C NOTE Do not cut green tube This line should be left at the pre cut length for future service E Place entire system over mounting screws on wall and slide down CAUTION Make certain system is firmly attached to wall to prevent it from falling and possibly becoming damaged NOTE Use caution not to bend or pinch the tubing behind the system while attaching to mounting screws NOTE The pressurized storage tank has a capacity of 1 9 to 3 2 gallons The tank s air pressure is factory set
34. s Penteks maximum liability under any provision of this Limited Warranty shall be limited to the amount actually paid for the Reverse Osmosis System NOTE Because some states do not allow the exclusion or limitation of incidental or consequential damages the above limitations or exclusions may not apply THIS WARRANTY GRANTS SPECIFIC LEGAL RIGHTS AND OTHER RIGHTS MAY APPLY SUCH RIGHTS VARY FROM STATE TO STATE IOWA RESIDENTS ONLY Store or seller s name Address City State Zip Telephone Seller s signature Customer s signature Date Page 15 Ve PENTEK E LL T FR A T O N 502 Indiana Ave Sheboygan WI 53081 Toll Free Technical Support 800 861 8758 e Technical Support 920 451 9301 supportspecialist pentekfiltration com www pentekfiltration com Phone 920 457 9434 International Fax 920 457 2417 www international pentekfiltration com M fg by Pentair Water Treatment 2003 146250 12 03
35. sclaimers and limitations that apply to the RO membrane NOTE To make sure no chlorine is present in the water that reaches the membrane you may want to use a chlorine test kit to check the reject water that flows from the membrane to the drain No chlo rine should be detected How Reverse Osmosis Works The Pentek RO 3000 and RO 3500 use a semi permeable membrane to reduce dissolved salts improving the taste and odor of your water The RO membrane is made of multiple layers of micron thin film wound around a hollow center core Water molecules can pass through the membrane while dissolved salts are rejected The Pentek RO 3000 and RO 3500 systems feature triple filter action Your household water supply is pre filtered to reduce dirt and chlorine that may foul the membrane The RO membrane separates this pre filtered water into PRODUCT WATER and REJ ECT WATER Your household water pressure forces the product water through the membrane and into the storage tank Dissolved salts cannot pass through the membrane and are sent to the drain as reject water When you open the RO faucet product water is drawn from the storage tank through a post polishing filter The post polishing filter takes out any remaining taste or odor in the water and provides you and your family with cleaner great tasting water The RO 3000 and RO 3500 systems also feature an auto shut off valve which shuts off the system once the pressure in the storage tank reaches 2
36. system This system is acceptable for treatment of influent concentrations of no more than 27 mg L nitrate and 3 mg L nitrite in combination measured as N and is certified for nitrate nitrite reduction only for water supplies with a pressure of 280 kPa 40 psig or greater A sampling and analysis test kit for nitrate is provided for checking the performance of this system Frequent analysis is encouraged Page 14 PENTEK ONE YEAR LIMITED WARRANTY Pentek warrants to the original owner under normal use Reverse Osmosis Systems to be free from defects in material and or workmanship one 1 year from the date of purchase Any replacement products furnished will be free from defects in material and or workmanship for the remainder of the original warranty period This warranty does not cover 1 pre and post filter cartridges or reverse osmosis membrane 2 defects not reported within the above time period 3 items manufactured by other companies 4 problems arising from failure to comply with Pentek instructions 5 problems and or damage arising from acts of nature abuse misuse negligence or accident by any party other than Pentek 6 problems and or damage resulting in whole or in part from alteration modification repair or attempted alteration modification or repair by any party other than Pentek 7 noncompliance with applicable codes ordinances If a defect in workmanship and or material in a product or part covered by the warra
37. t be adequate to deliver water to the refrigerator MATERIALS REQUIRED Available at your local hardware store e 1 4 inch x 1 4 inch x 1 4 inch 0 635 cm x 0 635 cm x 0 635 cm compression or quick connect tee e 1 4 inch 0 635 cm Polyethylene tubing maximum length of 10 feet 3m recommended Shut off valve Turn off refrigerator water supply and icemaker Consult manufacturer s guidelines Close tank valve on top of storage tank Turn off water to RO system at the saddle valve Open drinking water faucet to relieve pressure Locate Blue tubing leading to your drinking water faucet Cut and insert the 1 4 inch x 1 4 inch x 1 4 inch compression or quick connect tee into the blue tubing Consult manufacturer s guidelines before installing the tee connection NOTE When cutting this blue tubing you may experience some water leakage 6 Using a length of 1 2 inch polyethylene tubing connect the icemaker dispenser line with the free port on the compression tee 7 The shut off valve should be installed as close to this port of the tee as possible Shut off valve should be installed in the OFF position Consult manufacturer s guidelines before installing the shut off valve 8 Completely open saddle valve until it comes to a stop 9 Open tank valve 10 Turn off the drinking water faucet 11 Open shut off valve at the tee connection 12 Turn on icemaker Consult manufacturer s instructions 13 Check for leaks and
38. the faucet 3 Drilling the Faucet Hole CAUTION This procedure may generate dusts which can cause severe irritation if inhaled or come in contact with the eyes The use of safety glasses and respirator for this procedure is recomended CAUTION DO NOT ATTEMPT TO DRILL THROUGH AN ALL PORCELAIN OR PORCELAIN COATED SINK For applications on these types of sinks we recommend using the sprayer hole or mounting the faucet through the countertop CAUTION When drilling through a countertop make sure the area below the drilled area is free of wiring and piping Make certain that you have ample room to make the proper connections to the bottom of the faucet CAUTION Do not drill through a countertop that is more than 1 inch thick CAUTION Do not attempt to drill through a tiled marble granite or similar countertop Consult a plumber or the countertop manufacturer for advice or assistance The following instructions apply to stainless steel sinks only A Line bottom of sink with newspaper to prevent shavings parts or tools from falling down drain B Place masking tape over the area to be drilled to prevent scratches if drill bit slips C Mark point with center punch Use a 1 4 inch drill bit to drill a pilot hole through sink D Use a 14 inch hole saw to enlarge hole Smooth rough edges with a file 4 Mounting the Faucet A Loosen brass stem nut on faucet remove metal C disc B Holding the faucet feed the three t
39. tighten connections if necessary FRPwne Page 8 Testing your Pentek Reverse Osmosis System Model RO 3000 Reverse Osmosis System 1 Total Dissolved Solids TDS Test NOTE Under NSF ANSIStandard 58 it is highly recommended that you the consumer have your water tested at least every 6 months to verify that your system is performing satisfactorily Sampling Instructions Sampling instructions are included with the Total Dissolved Solids TDS Test Kit If the TDS Test Kit is missing from your unit please call 1 800 861 8758 for a replacement Model RO 3500 Monitored Reverse Osmosis System 1 Light Indicator Readings on Model RO 3500 The RO 3500 is equipped with a monitor that checks the Total Dissolved Solids TDS that the system is reducing This allows the user to see the quality of the water that the system is producing Test the unit monthly When the blue test button is pushed the light system will read one of the following colors Green Light Good Water Amber Light If this is a new installation call Technical Support Otherwise draw 1 gallon of water from the unit After 10 minutes push button to test If the light is still amber change the pre filter and empty the tank If after 1 hour the light is still amber you may need to replace the membrane Determine when you last changed the membrane and call Technical Support at 1 800 861 8758 No Light The battery needs to be changed 2 Nitrate Test Kit A
40. ubes through the hole in the sink Position the faucet handle at a desired location C Center the faucet and slip C disc between the white spacer and the bottom of the counter or sink Tighten the stem nut with a wrench until it is tight D Making sure the faucet handle is in the down position use a needle nose pliers to pull the short plastic tube out of the top of the faucet base NOTE If handle should come off faucet base make sure the T Bar is parallel to the front of the faucet base before inserting handle If T Bar is not in the correct position the faucet will not work properly E Lubricate the o rings on the bottom of the faucet spout with supplied silicone lubricant Use lubricant sparingly F Insert goose neck spout into faucet base firmly 5 Installing the Drain Clamp NOTE If you have a single basin sink with a disposal unit call Technical Support for options NOTE Before installing the drain clamp check the drainpipes under the sink for corrosion Corroded pipes should be replaced before continuing with installation A Attach the drain clamp to a vertical section of the drainpipe about 6 inches above the trap Make sure the opening on the drain clamp is facing towards the drinking water faucet B Using the fitting hole of the drain clamp as a guide drill 1 4 inch hole through one side of the drainpipe C Remove the drain clamp from the drainpipe and enlarge the hole with a 3 8 inch drill
41. will continue to remove pentavalent arsenic The component identification and locations where you can purchase the component are listed in the installation operation manual State of California Department of Health Services Water Treatment Device Certificate Number 03 1608 Date Issued December 23 2003 Trademark Model Designation Replacement Elements RO 3500 ROM 230TN ROR Manufacturer _ Pentek The water treatment device s listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants Microbiological Contaminants and Turbidity Inorganic Radiological Contaminants Cysts Arsenic Turbidity Barium Cadmium Chromium hexavalent Chromium trivalent Organic Contaminants Copper None Fluoride Lead Nitrate Nitrite Radium 226 228 Selenium Rated Service Capacity not applicable Rated Service Flow __7 6 gpd Conditions of Certification Do not use where water is microbiologically unsafe or with water of unknown quality except that systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts Claims for arsenic reduction shall only be made on water supplies maintaining detectable residual free chlorine at the reverse osmosis RO system inlet Water systems using an in line chlorinator should provide a minimum of 1 minute chlorine contact time before the RO
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