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Pelco DVR C4631M User's Manual

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1. Menu Command Option Property Default Setting Ad paa Camera Properties Channel 01 to 04 Yes Yes Name CH 01 to 04 Yes Yes Covert OFF Yes Yes Audio 01 to 04 NONE Yes Yes PTZ Channel CH 01 Yes Port NONE Yes Yes Address 0 Yes Yes Protocol PELCO_D Yes Yes Baud Rate 9600 Yes Yes Video Video Format NTSC Yes Normal Record Channel CH 01 to CH 04 Yes Resolution 352X240 NTSC 352X288 PAL Yes Yes Quality STANDARD Yes Yes Image rate 7 5 NTSC 6 25 PAL Yes Yes Prealarm OFF Yes Yes Postalarm 10 SEC Yes Yes Alarm Record Channel CH 01 to CH 04 Yes Resolution 352X240 NTSC 352X288 PAL Yes Yes Quality STANDARD Yes Yes Image rate 30 NTSC 25 PAL Yes Yes Motion Record Channel CH 01 to CH 04 Yes Yes Resolution 352X240 NTSC 352X288 PAL Yes Quality STANDARD Yes Yes Image rate 30 NTSC 25 PAL Yes Yes Instant Record Channel CH 01 to CH 04 Yes Yes Resolution 352X240 NTSC 352X288 PAL Yes Quality STANDARD Yes Yes Image rate 30 NTSC 25 PAL Yes Yes Schedule Sun to Sat 1to 4 Alarm Motion Yes Yes Holiday 1to4 No record Yes Yes 60 C4631M 11 09 Table H Factory Default Settings Sheet 2 of 4 Menu Command Option Property Default Setting dsd OR Display OSD Language ENGLISH Yes Yes Channel Name ON Yes Yes Channel Status ON Yes Yes Main Monitor Dwell Time 2 SEC Yes Yes Spot M
2. Resolution Image Rate NTSC 352 x 240 1 3 5 7 5 15 20 30 704 x 240 1 3 5 7 5 15 704 x 480 1 3 5 7 5 PAL 352 x 288 1 3 5 6 12 5 20 25 704 x 288 1 3 5 6 12 5 704 x 576 3 5 6 Quality Sets the picture qual ity of recorded video LOWEST LOW STANDARD HIGH HIGHEST Image Rate Sets the image rate Refer to Table B for more information Prealarm Specifies the amount of time the DVR stores video that was recorded before an alarm or motion event OFF 5 SEC 10 SEC 20 SEC 30 SEC 40 SEC 50 SEC 60 SEC Postalarm Specifies the amount of time that the DVR continues to record video after the alarm or motion event ends OFF 5 SEC 10 SEC 20 SEC 30 SEC 40 SEC 50 SEC 1 MIN 2 MIN 3 MIN 5 MIN 10 MIN e normal recording mode From the Camera menu click Normal Record Click Close Click OK Click the boxes to enter their settings Repeat steps 2 and 3 to configure the other channels Click the Channel box and select the channel to configure C4631M 11 09 ALARM RECORD MODE You can configure each camera to record at a different resolution quality and image rate to capture alarm triggered video The unit also allows you to configure the prealarm and postalarm settings for each camera Refer to Normal Record Mode on page 30 for more information You must configure the respective camera for alarm recording before the unit will respond to an alarm event Refer to Schedule Menu o
3. 3 Hard copies on appropriate medium CD DVD ZIP or floppy disk shall be sent to the customer at no charge upon request 4 It shall be the customer s responsibility to procure necessary hardware to perform upgrades if required necessary drives such as CD R DVD R or ZIP 5 Pelco cannot guarantee that all future software versions will be backward compatible with earlier hardware platforms C4631M 11 09 65 APPENDIX D RECOVERING THE ADMINISTRATOR PASSWORD 1 On the left side of the unit locate and note the manufacturers serial number 2 Inthe toolbar locate and note the current date 3 Contact Pelco Product Support to receive the administrator password 4 Enter the password provided by Pelco Product Support a On the toolbar click Login A The on screen keyboard appears b Type the password c Click OK 66 C4631M 11 09 PRODUCT WARRANTY AND RETURN INFORMATION WARRANTY Pelco will repair or replace without charge any merchandise proved defective in material or workmanship for a period of one year after the date of shipment Exceptions to this warranty are as noted below e Five years Fiber optic products Unshielded Twisted Pair UTP transmission products CC3701H 2 CC3701H 2X CC3751H 2 CC3651H 2X MC3651H 2 and C3651H 2X camera models ee years Pelco designed fixed network cameras and network dome cameras with Sarix technology Pelco branded fixed camera models CCC1390H Series C10DN Series
4. e Activating a PTZ feature To activate presets tours and patterns the SET button must be disengaged The PTZ option must be configured for each camera channel before the PTZ control can be used For information about setting PTZ options refer to Normal Record Mode on page 30 e PTZ operation The PTZ feature is available to administrator power and normal level users When the PTZ control is displayed only PTZ operations are available When a PTZ camera is controlled from the remote client PTZ operation is not available on the DX4104 Likewise when a PTZ camera is controlled from the DX4104 PTZ operation is not available at the remote client Instant record is not available when the PTZ control is displayed The PTZ control has a drag and drop feature The PTZ control opens in the last location in which it was used Refer to PTZ Presets on page 18 and PTZ Control on page 10 for more information ACTIVATING PRESETS 1 Click a camera pane 2 On the toolbar click PTZ wV The PTZ control is displayed f kec ECETCOANCOAOOHEE 7 AS i N Figure 10 PTZ Operation 3 Click the number pad on the PTZ control and then click PRESET The camera moves to the preset location C4631M 11 09 ACTIVATING PATTERNS A pattern is a user defined viewable camera path with a specified beginning and end Patterns are made up of a sequence of standard pan tilt and lens commands Patterns are stored in the internal memory
5. C10CH Series and IP3701H Series EH1500 Series enclosures Spectra IV products including Spectra IV IP Camclosure Series IS ICS IP integrated camera systems DX Series digital video recorders DVR5100 Series digital video recorders Digital Sentry Series hardware products DVX Series digital video recorders and NVR300 Series network video recorders Endura Series distributed network based video products Genex Series products multiplexers server and keyboard PMCL200 300 400 Series LCD monitors Two years Standard varifocal fixed focal and motorized zoom lenses DF5 DF8 Series fixed dome products Legacy Series integrated positioning systems Spectra III Spectra Mini Spectra Mini IP Esprit ExSite and PS20 scanners including when used in continuous motion applications Esprit Ti and 112500 Series thermal imaging products Esprit and WW5700 Series window wiper excluding wiper blades CM6700 CM6800 CM9700 Series matrix Digital Light Processing DLP displays except lamp and color wheel The lamp and color wheel will be covered for a period of 90 days The air filter is not covered under warranty Intelli M elDC controllers PMCL542F PMCL547F and PMCL552F FHD monitors One year Video cassette recorders VCRs except video heads Video heads will be covered for a period of six months e Six months All pan and tilts scanners or preset lenses used in continuous motion applications
6. Time Sets the system time and establishes the time for all recorded video Date Format Sets the date format for displayed and recorded video Selections include MM DD YYYY DD MM YYYY and YYYY MM DD Time Format Sets the time format for displayed and recorded video Selections include 12 and 24 hour time format Time Zone Sets the time zone in which the DVR is located Daylight Saving Enables or disables daylight saving operation Select ON if the DVR is located in a state or country that observes daylight saving time You must configure daylight saving time on both the DX4104 and the computer on which the remote client application is running For information about configuring the time zone on the remote client PC refer to the DX4104 Client Operation Configuration manual Daylight Saving Start Sets the start date and time for daylight saving time month week of the month day of week time The effective time is 2 00 a m Daylight Saving End Sets the end date and time for daylight saving time month week of the month day of week time The effective time is 2 00 a m To set up the date and time 1 2 C4631M 11 09 From the Setup menu click System Click Date Time Click the remaining boxes to enter their settings Click Close Click OK 45 46 NTP SETUP The unit s internal time can be synchronized with an external time source using the Network Time Protocol NTP Date Time configuration option NT
7. Time Range Start Sets the starting time in hours and minutes within the recorded data base where the backup process begins Time Range End Sets the ending time in hours and minutes within the recorded data base where the backup process ends To manually back up data 1 2 10 11 C4631M 11 09 Connect or insert the backup media From the System menu click Backup Click the Partition Selection box and select a partition setting Click the Schedule box and select INSTANT Click the Time Range Date box and select a date Repeat steps 5 to configure the other times Partition Selection ALL Schedule INSTANT Device 1 Flash Disk Schedule Start C 0000 Time Range Date Time Range Start A Time Range End as eee Move Select Prev Figure 36 Instant Backup Schedule Click Estimate to make sure the backup media has enough space Click OK Click Start The Would you like to start backup dialog box appears Click OK The backup process starts no backup status information is displayed Exit the Setup menu 53 12 Optional To view the backup status a Exit the Setup menu b Click the System Information icon G System Information System Model Name DX4104 Serial Number 907KVYK028922 Video Format NTSC C Address 00 E0 91 85 7E 56 Network IP 192 168 3 122 Subnet Mask 255 255 252 0 Gateway 192 168 0 77 Software Version 0 9 5 0001 Hard Disk Disk 1 698 GB
8. 6 Click Close 7 Click OK HOLIDAY SCHEDULES The unit supports up to 10 holiday schedules When a holiday and a weekday schedule occur on the same date the holiday schedule overrides the weekday schedule Creating a Holiday Schedule 1 From the Schedule menu click Holiday 2 Click Add 3 Enter a holiday date Bi Holiday Add Ea Year OOo w Month E sS M E Ww T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 BEJ 25 26 27 28 29 30 31 Move Select Prev Figure 27 Creating a Holiday Schedule C4631M 11 09 4 Click OK The on screen keyboard appears Please enter the name of the holiday ee O 4 2 3 4 5 6 7 8 9f jf ajb e die t a hj ij ijk tj mn o PJ 9 rj sj tj uj vj w xj yj 2 shite Figure 28 Naming a Holiday Schedule 5 Click the settings box to enter the schedule name 6 Click OK The schedule appears 7 Create a recording schedule for each channel BERODH S000 000000 HNo record Normal Alarm Motion E A M N A N M N A M Figure 29 Creating a Holiday Recording Schedule for Each Channel 8 Click Close 9 Click OK Editing a Holiday Schedule 1 From the Schedule menu click Holiday 2 Click List 3 Select a holiday recording schedule and then click Edit Figure 30 Selecting a Schedule C4631M 11 09 37 4 Edit the holiday recording schedule settings for a channel 5 Click Close 6
9. Click OK Deleting a Holiday Schedule 00 02 04 06 08 10 12 14 16 18 20 22 TT Te A CO MNo record MW Normal Alarm Motion E A M N A N M E N A M Holiday 2009 12 24 Figure 31 Editing a Holiday Recording Schedule 1 From the Schedule menu click Holiday 2 Click List 3 Select a holiday recording schedule and then click Delete 4 Click Close 38 C4631M 11 09 DISPLAY MENU To access the Display menu options click Display OSD ON SCREEN DISPLAY The DX4104 allows you to configure the following display settings for the unit e Language Sets the unit display language The default is English United States You must log on with administrator level permission to change the language e Channel Name When set to ON displays the channel name e Channel Status When set to ON displays the channel status icons To configure the OSD settings 1 From the Setup menu click Display 2 Click the boxes to enter their settings 3 Click Close 4 Click OK MAIN MONITOR You can set the sequence dwell time for the main monitor in increments of 2 5 10 20 30 40 50 60 70 80 or 90 seconds as follows 1 From the Display menu click Main Monitor 2 Click the Dwell Time box and select the main monitor dwell time 3 Click Close 4 Click OK SPOT MONITOR You can configure the following settings for the spot monitor e Dwell Time Sets the channel sequence time in increments of 2
10. Disk 2 NONE Total 0 692 GB Backup Status Backup is in progress Backup Progress 18 Figure 37 Instant Backup Status Information c Click OK C4631M 11 09 Weekly Backup Schedule The weekly backup feature allows you to perform an automatic backup of the current week s data to a USB device only The week begins at 00 00 hours on Monday and ends at 23 59 hours on Sunday Data can be backed up for one or more days and from one minute to 24 hours The unit can be configured to back up all normal instant and normal recorded video or event initiated alarm and motion recorded video The weekly backup settings are as follows e Device USB device e Schedule Start Sets the date and time within the current week to start the backup process Sunday at 23 59 hours is the last day and time of the week from which to start a backup process e Time Range Date Unavailable and is not used e Time Range Start Sets the date and time within the recorded database where the backup process begins e Time Range End Sets the ending date and time within the recorded database where the backup process ends To set up a weekly backup schedule 1 Connect the backup media device 2 From the System menu click Backup 3 To enter the weekly backup settings a Click the Schedule box and then select WEEKLY b Click the Device box and then select a USB device c Repeat step 4a to enter the settings for the remaining boxes EL Backu
11. LG_MULTIX Yes Yes Yes Yes Yes Yes Yes LG_SD168 Yes Yes Yes Yes Yes Yes Yes PELCO_D Yes Yes Yes Yes Yes Yes Yes PELCO_P Yes Yes Yes Yes Yes Yes Yes GANZ_DSCP Yes Yes Yes Yes Yes Yes Yes GANZ_P360V1 Yes Yes Yes Yes Yes Yes No KALATEL_CYBERDOME Yes Yes Yes Yes Yes Yes No PANASONIC_CS850 Yes Yes Yes Yes Yes Yes Yes SAMSUNG_SCC Yes Yes Yes Yes Yes Yes Yes BOSCH_AUTODOME Unsupported at this time LG_ZOOM No Yes Yes Yes No No Yes LPT_A100L Yes No No No No No No To set up the PTZ mode 1 From the Camera menu click PTZ 2 Click the Channel box and select the channel to configure 3 Click the boxes to enter their settings 4 Repeat step 2 and 3 to configure the other channels 5 Click Close 6 Click OK C4631M 11 09 29 30 VIDEO FORMAT UN WARNING If you change the video format the unit will delete all existing data reformat the HDD and restart 1 From the Camera menu click Video 2 Click the Video Format box and then select NTSC or PAL NTSC is the default A warning message appears 3 Click OK The unit reformats the HDD and restarts automatically NORMAL RECORD MODE The DX4104 allows you to configure the following recording settings for each camera To set up th f 2 3 Channel Selects the channel 01 to 04 for configuration Resolution Sets the resolution for the channel The de Table B Resolution and Image Rate ault is 352 x 240
12. Unsupported at this time SET Performs two functions SET e Enters PTZ programming mode e Exits PTZ programming mode C4631M 11 09 ON SCREEN KEYBOARD The unit provides an on screen keyboard to perform the following functions Select a user name and type a password to log on to the unit Create camera names Create holiday schedule names Assign TCP IP settings IP address subnet mask and so forth Set up mail accounts Assign emergency agent IP addresses Create user accounts Figure 4 shows the on screen keyboard for logging on to the unit All DX4104 on screen keyboards operate similarly but display task specific fields C4631M 11 09 Please select a user name and enter a password 0 1 2 3 4 5 6 7 s sje 1 ajbjejdje fjg hji i k 1 minjo Pj ajej s tj uj vj wx yj 2 shirt OK s Figure 4 On Screen Keyboard Features and Functions Character Boxes The boxes into which characters are entered from the on screen keyboard On Screen Keyboard Contains the keys for entering characters Backspace Deletes one character from the end of the text string Shift Changes the case of the text Space Enters one space OK Cancel Saves or cancels the changed information in the character boxes Operation A WARNING Before you use the DX4104 to record video refer to Figure 5 and read the Hard Disk Option Partition Notification gL Hard Disk Ea Format ALL Overwrite ALL Full Warning
13. 3 5 7 5 15 704 x 480 3 5 7 5 PAL 352 x 288 _ 3 5 6 12 5 20 25 704 x 288 3 5 6 12 5 704 x 576 3 5 6 e Quality Sets the picture quality of recorded video LOWEST LOW STANDARD HIGH HIGHEST e Image Rate Sets the image rate Refer to Table B for more information To set up the instant recording mode 1 From the Camera menu click Instant Record 2 Click the Channel box and select the channel to configure 3 Click the boxes to enter their settings 4 Repeat steps 2 and 3 to configure the other channels 5 Click Close 6 Click OK C4631M 11 09 SCHEDULE MENU The scheduling feature allows you to create daily weekly and holiday schedules for each channel Up to 10 different holiday schedules can be created If a holiday schedule occurs on the same date as a weekday schedule the holiday schedule will override the weekday schedule You can manually start an instant recording mode refer to nstant Recording and Playback on page 15 The instant record mode takes precedence over the current recording schedule You can copy schedules between channels days weekdays and weekends The DX4104 supports eight color coded recording modes as follows e Single event recording No record white Video is displayed but it is not recorded Normal green Video is recorded continuously over a 24 hour period This mode uses the most hard disk storage Alarm red Video is displayed but it is not recorded until
14. 64 For a description of the remote control and front panel refer to the DX4104 Series Installation manual Figure 1 Application Window 1 View Panels Display live and playback video in one to four view panes 2 Status Icons Display the unit s current operating status xw PTZ Indicates that the channel is configured for PTZ operation 4 Audio Indicates that the channel is configured for audio operation No Record Indicates that video is not being recorded Normal Record Indicates that the normal recording mode is active Alarm Record Indicates that alarm event recording mode is active Motion Record Indicates that motion event recording mode is active OSB Oa0 Instant Recording Indicates that the instant recording mode is active Channel Label Displays the input channel number 01 to 04 and the assigned channel name 4 PTZ Control Allows users with access rights to operate and program PTZ cameras O White Border Indicates the selected channel O Toolbar GUI toolbar for unit operation and configuration 8 C4631M 11 09 GUI TOOLBAR The GUI toolbar is used to access the Setup menu dialog boxes and controls that allow you to operate and configure the DVR You can use the mouse to easily and quickly change settings and to operate the system 294 mojajo gt Figure 2 GUI Toolbar Status Shows the current date and time Setup Displays the Setup men Camera Record
15. 70 Event Parton M Auto Delete a Oe Notification DX4100 HDD partitioning optimizes video storage HDDs are reformatted and all recorded video is deleted if the Event Partition setting is changed Default settings are 50 Event and 50 Normal Before recording video on this unit be sure to match the partition settings to the application requirements 1 Set the Normal Alarm and Motion recording rates and resolutions 3 Set the recording schedules for each camera 3 Set the partition settings at Setup System Hard Disk Move Select Prev Figure 5 Hard Disk Option Partition Notification UNIT STARTUP AND SHUTDOWN 1 To start the unit connect the power cord to a power supply The DX4104 application window and the GUI toolbar appear refer to Application Window on page 8 and GUI Toolbar on page 9 2 To shut down the unit disconnect the power cord from the power supply LOGGING ON AND LOGGING OFF You must log on to the unit with a valid user name and password to operate the DVR User names and passwords are case sensitive By default the unit includes one administrator logon account both the default user name and password are admin NOTES e The unit s front panel LOGIN and arrow buttons are available for logging on to the unit The remaining front panel controls become available after you log on to the unit e When you log on for the first time the system does not automatically prompt you to change the default ad
16. Display Linking Network and System A Search Opens the Search menu to select the following search modes Date Time Event Search and Bookmark Search wW PTZ Opens the PTZ control to configure and operate PTZ cameras EE FULL Changes from the full displ de to the 4 Division displ d T ges from the full screen display mode to the 4 Division display mode SEQUENCE Displays video from each channel in sequence in the full screen display mode For normal and power level users video for channels that are configured for covert operation do not appear Login Displays the on screen keyboard to log on and log off users Alarm Off Turns off the alarm Information Displays System Information Mark Inserts a bookmark at the specified time during playback mode Export Displays the export dialog box ogy O AA A OO System Log Displays the System Log List lt lt Reverse Provides two modes e Reverse playback Plays back recorded video in the reverse direction at the normal speed Continue to click the icon to increase playback speed 2X 3X 4X or 5X the normal speed e Step backward Activates when playback is paused Continue to click the icon to reverse playback frame by frame gt Play Starts video playback il Pause Pauses video playback Stop Stops video playback Forward Provides two modes e Forward playback Plays back recorded video in the forward direction at the norm
17. TCP IP 3 Select the DHCP setting e ON Use a DHCP server Skip to step 5 e OFF Use static IP address settings Continue with step 4 Click the boxes to enter their settings Click Close Click OK C4631M 11 09 DDNS SETUP The DDNS feature uses the services provided by No IP Prior registration with No IP to obtain a user name and password is required before configuring the DVR The DDNS feature uses port 8245 provided by No IP If the DVR is installed in a network that has a firewall port 8245 has to be open to allow DDNS data to get through the firewall For information about setting up the firewall refer to your network administrator or network service provider The unit allows you to configure the following DDNS settings e User Name Assigned the DDNS server provider during registration e Password User password Assigned the DDNS server provider during registration e Host Name Obtained from the DDNS server provider To set up DDNS 1 From the Network menu click DDNS 2 Click the boxes to enter their settings 3 Click Update The system searches for and registers the unit with the DDNS server 4 Click OK and then click Close NOTIFICATION SETUP The notification feature has the following guidelines if the setting is ON e Alarm Sends an alarm notification in response to an alarm event e Motion Sends a motion notification in response to a motion event e Disk full Sends a disk full notification if t
18. an alarm event is detected Motion blue Video is displayed but it is not recorded until a motion event is detected e Multi event recording A M alarm motion yellow Video is only recorded if either an alarm or motion event is detected N A normal alarm green and red Video is recorded continuously in the normal mode The unit records alarm video if an alarm event is detected N M normal motion green and blue Video is recorded continuously in the normal mode The unit records motion video if a motion event is detected N A M normal alarm motion green and yellow Video is recorded continuously in the normal mode The unit records alarm or motion video if the respective event is detected DAILY RECORDING SCHEDULE 1 From the Setup menu click Schedule and then click a day of the week Monday to Friday 2 Click a channel cell once to set the starting time 3 Continue to click the cell to select a recording mode i Monday 33 00 02 04 06 08 10 12 14 16 18 20 22 MN a Te Th M No record Normal Alarm Motion E A M N A N M E N A M 4 Change EN Deselect Prev Figure 23 Daily Recording Schedule 4 Click the cell to set the ending time 5 Continue to click the cell to select a new recording mode 6 Repeat steps 2 to 5 to configure the recording mode for each channel 7 Click Close 8 Click OK 34 C4631M 11 09 COPYING SCHEDULES The DX4104 supports four methods for copyi
19. as follows 1 Additional hard drives or an optical drive cannot be installed in some models To determine if your model can be upgraded contact Pelco s technical support 2 Hard disk upgrades are available through Pelco at established prices and are subject to the usual 24 hour turnaround for service When a larger hard drive is being substituted for a smaller one the smaller drive will be returned to the customer along with the upgraded unit While Pelco will perform all upgrades with the utmost consideration and care Pelco cannot guarantee that any of the data and or video stored on the existing hard drives will not be lost or damaged Pelco is not responsible for damage or loss of data SOFTWARE UPGRADES 1 All upgrades for Pelco software shall be free to the customer for the duration of the warranty period This offer does not apply to software that may be installed in a Pelco product that is licensed from another supplier All other software such as operating systems drivers for accessory devices and so forth shall be governed by the software manufacturer s upgrade policy even when said upgrades are necessary to implement an upgraded version of Pelco software 2 Whenever possible software upgrades with detailed instructions shall be provided to the customer through Web site download Pelco will not be responsible for loss of data losses due to downtime or damage to product as a result of a customer attempting to perform an upgrade
20. era Re ea RO EPA aun Reena eg taed Baha RAMEE PS Metadata Rie pe tas ae eee 19 Accessing a Remote Camera Meli e 19 Copying and Exporting MIC ii ec bok ee al aioe Rae Lalo le ele la otal ie Ne a ped Uke eh gaat as 19 Acknowledging an Alarm or Motion Event 20 Display Video on the Main and Spot Monitor n ssena anaana annann nare EEEE n nnd tenet e eee 20 Ma MO e a Maen cee tee da a ee Re AIA ah O E by cath 20 Spot Monitor A A toy Bice a ake Brie bak oh oi el nia ele a sol int Ad 20 Sistemas dieta obesa e 20 SVSCEMINTOMMALOM part de a ota 21 Playback A O RN 21 Search Videons a de a lesen de a Sa A e di 22 Date FimeSearch and Playback ico a A A AG Doa 22 DST Date Time Search and Playback vicario de aa era 23 EE A A da eed Ai a 24 Bookmark ca ais tt Na Ca EES 25 Exporting VIGGO rrsan aca teni ie tao dede rar do ela ln na en ra de cr ln a el eos dales 26 Format Medias seot a A a a a aa dl eo ae 26 A a lol oe cl et A A 26 Configurations O e Wind tte Sal Mle A e A o nee 27 Camera MENU ss ncscinctnti a tase A A dee tea oe E SEI RMS AE 28 PEZ Ode rca ates tits ta e A lane tea its de e de eo eh a ds Nod contin ole 29 O a E E ie 30 Normal Record Mod lt esta a e a AA N A e yall ened AS e A 30 Alarm Record MOS ocio A a EL EUr eee Pye A E os Ma ee een aries 31 Motion Record Mode iri o e Ae ke Cee eh aes eM Ae AR Ne ce one OR hed Sanda o aa 32 Instant MotionRecord Mode A Ga Aedes eae ei eth as aS 33 Schedule Menun tr cect tan a a d
21. immediately start and stop recording through the instant record feature Each camera can be configured to record at a resolution quality and image rate specific to each event By default the DX4104 is configured for automated multi event recording For surveillance applications requiring pan tilt zoom PTZ capability the DX4104 addresses and controls PTZ equipment such as Spectra domes mini domes or third party cameras The unit operates Pelco and third party PTZ cameras that support Pelco D and Pelco P protocols Video critical to investigation and archiving can be exported from the DX4104 server to USB memory or optional CD DVD RW media Use the exported video preview feature to verify the video content and quality The DX4104 remote client can be used to remotely operate and administer the unit The remote client includes an export viewer Web client and emergency agent application You can play back exported video using the export viewer or a Microsoft Windows based media player application The DX4104 remote client is Vista compliant At the remote client users can easily and quickly capture a video scene save it in JPEG format and then store it on the hard drive Additionally the remote client can be used to preview and search backed up video The DX4104 remote client also allows live viewing and video playback from up to 16 DX4104 units simultaneously The remote client can connect to as many as 100 DX4104 units REMOTE
22. is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above please include a written explanation with the product when returned Method of return shipment shall be the same or equal to the method by which the item was received by Pelco RETURNS To expedite parts returned for repair or credit please call Pelco at 800 289 9100 or 559 292 1981 to obtain an authorization number CA number if returned for credit and RA number if returned for repair and designated return location All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid 10 19 09 Green The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002 95 EC This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002 96 EC of the European Union regarding the disposal of waste electrical and electronic equipment WEEE Contact your local dealer for procedures for recycling this equipment C REVISION HISTORY Manual Date Comments C4631M 11 09 Original version Pelco the Pelco logo Camclosure Digital Sentry Endura Esprit ExSite Genex Intelli M Legacy and Spectra are registered trademarks of Pelco Inc Spec
23. is enabled and responds to the remote control To set up the IR remote ID 1 From the System menu click System 2 Click the IR Remote ID box and select an IR remote ID 3 Click Close 4 Click OK 5 Click Close again o exit to the application window 6 Verify that the DVRs are in the line of sight of the remote control 7 Transmit an IR Remote ID from the remote control to the DVRs NOTE Programm a On the remo beeps b To verify tha Auto User Logout ing the remote control requires a quick response e control press the ID button Within two seconds press a number representing the DVR s IR remote ID The system the remote control is communicating with the selec You can configure the unit to automatically log off users 1 From the System menu click System 2 Click the Auto User Logout box and select a time period 3 Click Close 4 Click OK and then click Close again ted DVR press MENU ESC The Setup window appears C4631M 11 09 Export Import Configuration Settings NOTE Resetting the DVR to its factory defaults deletes the customized settings To save the customized settings be sure to perform a configuration export before resetting the factory defaults The export feature allows you to save the DVR configuration settings to a USB device The import feature allows you to import the settings to quickly configure a DVR for operation Multiple DVRs can be configured
24. level to update the DVR The DVR will restart to complete the update Therefore do not update the DVR unless unit recording can be interrupted Updating from a USB Device To update from a USB device 1 2 C4631M 11 09 From the System menu click Update Click the Selection box and then select a setting Click the Method box and then select USB Click the Update Server box The on screen keyboard appears Type the IP address for the update server and then click OK Click OK Wait while the system searches the media for the update file and starts the update process After the update process is complete the Restart the System dialog box appears Click OK to restart the unit 49 Updating Over the Network To update over the network 1 From the System menu click Update 2 Click the Selection box and then select a setting 3 Click the Method box and then select NETWORK 4 Click the Update Server box and then type the update server IP address 5 Click Update and click OK 6 Wait while the system searches for the update server and starts the update process After the update process is complete the Restart the System dialog box appears 7 Click OK to restart the unit HARD DISK STORAGE ALLOCATION SETUP The unit allows you to configure how internal hard disk storage is allocated for storing recorded video The DVR combines the storage space of multiple HDDs into one logical disk and creates
25. playback video is displayed in the top two panes No video is displayed in the two bottom panes If one channel is selected for playback video is displayed in a single pane e Selecting playback channels One to four channels can be selected in the date time and event search mode One channel can be selected in the bookmark search mode e Playback controls All playback channels are controlled simultaneously An operation performed on one channel is automatically performed on all playback channels e Supported search modes The playback mode is available for all search modes The bookmark toolbar icon is unavailable if an external backup device is selected e DVR operation Recorded video can be viewed in the playback mode while simultaneously recording live video C4631M 11 09 21 SEARCH VIDEO The search feature allows you to use the date time event and bookmark search feature to find and play back video stored to the unit You can use the date time and event search features to view backed up video stored on a USB or CD DVD media To display the search menu click the Search icon SE Q Search Ea Date Time Search Event Search Bookmark Search Move Select Exit Figure 13 Search Menu DATE TIME SEARCH AND PLAYBACK You can search video data based on a calendar date month day and year and the time of day For information about searching and playing back video recorded between Daylight Saving Time DST 1 00 a m
26. to 2 00 a m refer to DST Date Time Search and Playback on page 23 1 From the Search menu click Date Time Search 2 Click the Target Device box and select a media 3 To enter the search date a Click the Year box and then select a year b Click the Month box and select a date Q Date Time Search 3 Target Device INTERNAL HDD Year Month 13 14 15 16 17 18 19 20 21 CZE 24 25 26 27 28 29 30 Move Select Prev Figure 14 Entering the Search Date 4 Click Search 22 C4631M 11 09 5 Click the Time box and then select a time 6 Click the number box to select a playback channel Time 17 20 00 02 04 06 08 10 12 14 16 18 20 22 E No record Normal E Motion 2009 09 23 Move Eras Select Prev Figure 15 Selecting Playback Time and Channels 7 Click Play 8 To exit playback click the Stop icon i DST DATE TIME SEARCH AND PLAYBACK If the unit is configured for Daylight Saving Time DST the DVR uses a different approach to store and display video When DST ends the DVR s internal time automatically adjusts backward one hour Video is time stamped and recorded one hour before and one hour after the time change When DST begins the DVR s internal time automatically adjusts forward one hour and the unit records normally The Date Time search feature allows you to view video recorded before and after a DST time change refer to Figure 16 For example the DVR is configured f
27. two partitions TEMP and DATA The system allocates 6 GB of disk space to the TEMP partition the remaining space is allocated to the DATA partition When the HDDs are formatted the system creates two folders Normal and Event based on the Event Partition settings A percentage of space is allocated to the Event Partition event folder the default setting is 50 percent The remaining storage capacity is allocated to the Normal Partition Normal folder NOTE Before you use the DX4104 to record video read the HDD Partition Notification refer to Figure 35 If the Event Partition setting is changed the system reformats all drives and re allocates space to the Normal and Event folders based on the new event partition percentage gL Hard Disk Format ALL Overwrite ALL Full Warning 70 Event Parton ET Auto Delete oF Notification DX4100 HDD partitioning optimizes video storage HDDs are reformatted and all recorded video is deleted if the Event Partition is changed Default settings are 50 Event and 50 Normal recording video on this unit be sure to match the partition settings to the application requirements 1 Set the Normal Alarm and Motion econ rates and resolutions Set the recording schedules for each cam 3 Set the partition settings at Selup System Hard Disk Move Select Prev Figure 35 Hard Disk Notification 50 C4631M 11 09 e Format Initializes all installed HDDs The System Information
28. 1 2 C4631M 11 09 From the application window click a channel pane A white border highlights the selected pane Right click the selected pane The shortcut menu appears Click Video Adjustment Adjust the video settings Click OK MOTION AREA SELECTION You configure the motion area at the application window Use the bounding outline dotted rectangle to select multiple areas Selecting a Motion Area To select a motion area 1 From the application window click a channel pane A white border highlights the selected pane 2 Right click the selected pane The shortcut menu appears 3 Click Motion 4 Drag the bounding outline over an area left to right The selected cells are highlighted in green Figure 7 Selecting a Motion Area 5 Right click the grid The shortcut menu closes 6 Click OK Clearing a Motion Area To clear a motion area 1 From the application window click a channel pane A white border highlights the selected pane 2 Right click the selected pane The shortcut menu appears 3 Click Motion 4 Drag the bounding outline over the green highlighted cells right to left Figure 8 Clearing a Motion Area 5 Right click the motion area 6 Click OK 14 C4631M 11 09 INSTANT RECORDING AND PLAYBACK The instant recording feature allows you to start a manual recording session immediately from the live view mode Initiate the instant recording mode for channels that are schedule
29. 2 Click a number and then click CLR The preset is cleared from the camera s memory C4631M 11 09 PTZ PATTERNS Programming a Pattern if 2 3 Click SET The camera is now in the programming mode Click a number representing the pattern 1 to 4 Cl ick PATTERN Move the camera through a series of movements using the on screen PTZ and focus controls a b Click the Move buttons Click ZOOM and then c ajx r 4 ick FOCUS When you have finished programming the pattern click PATTERN and then click SET To verify that the pattern can be activated click the pattern number and then click PATTERN The pattern executes To stop the pattern click the Move buttons Clearing a Pattern 1 aly xy AO afn Click SET and then click a number 2 Click PATTERN and then click CLR The preset is cleared from the camera s memory ACCESSING A REMOTE CAMERA MENU You can use the PTZ function to program features in Pelco camera systems Only cameras that support remote programming through Pelco D Pelco P or supported third party protocols can use this feature To access the camera programming menu for a PTZ camera 1 2 gt ick the Move buttons rials ay ick a camera pane and then click the PTZ button Y ick PGM The camera s programming menu is displayed Alternately click SET 95 and the
30. 5 10 20 30 40 50 60 70 80 or 90 seconds e Event Popup Displays video for selected events on the spot monitor OFF ALARM MOTION ALL e Spot Channel 01to04 Displays video from a single channel on the spot monitor SEQUENCE 1 Displays video from the selected channels in sequence Users with administrator level permissions can view video from covert channels or channels that display Video Loss Users with power or normal level permissions cannot view video from covert channels or channels that display Video Loss SEQUENCE 2 Displays video from all channels in sequence except video from covert channels or channels that display Video Loss To configure the spot monitor settings 1 From the Display menu click Spot Monitor 2 Click the boxes to enter their settings 3 Click Close 4 Click OK C4631M 11 09 39 LINKING MENU The Linking menu allows you to set up alarm inputs motion inputs and the relay output 40 NOTE The prealarm and postalarm recording settings are configured in the normal recording option on the Camera menu Refer to Normal Record Mode on page 30 for more information ALARM INPUT SETUP The unit allows you to configure the following alarm input settings Input Channel Selects the alarm input 01 to 04 for configuration Input Type Alarms are programmed for normally open N O or normally closed N C inputs Camera Selects the camera 01 to 04 NONE to be linked to the
31. 7 Click the Stop icon J to exit the playback mode EVENT SEARCH To conduct an event search 1 From the Search menu click Event Search 2 To enter the event search settings a Click the Target Device box and then select a device b Click the Date box and then select a date c Click the Time box and then select a time d Click the Channel box and select one or more channels e Click the Event Type box and select an event 3 Click Search Q Event Search 53 No Ch Type Dateflime 1 a monon 0972372009 17 40 20 2 a monon 09 23 2008 17 40 33 Es a monon 0872372009 17 44 18 a a monon 0872372009 17 47 30 Ps 4 MOTION 0972372009 17 54 58 Cs 4 MOTION 09 23 2009 17 50 33 ET a MOTION 0972372009 17 50 45 Le a MOTION 09 23 2008 18 00 27 4 001 O Move Select Prev Figure 18 Event Search Results 4 Click an event and then click Play refer to Figure 18 24 C4631M 11 09 BOOKMARK SEARCH The bookmark search feature allows you to search for and play back bookmarked video You can also bookmark playback video instant or search This feature is not supported for data backed up to external media NOTE The DX4104 supports the play gt pause and stop B buttons when playing back exported video The reverse start reverse forward end playback controls are not supported Bookmarking Instant Playback Video 1 gt o N From t
32. CLIENT SOFTWARE APPLICATIONS DX4104 supports four software applications that run on a personal computer PC e Remote Client software application Allows you to log on to operate and administer up to 16 DX4104 units The DX4104 supports a total of five simultaneous connections when using the client and Web client applications For more information about the remote client software application refer to the DX4104 Client Operation Configuration manual e Export Viewer Allows you to view exported video It is designed to recognize and verify the digital watermark that is embedded in the Pelco engineered exp video format for DX4104 e Emergency Agent Works with networked DX4104 units to alert users when one or more channels detect an alarm motion or video loss event The emergency agent runs on a networked client PC e Web Client Allows you to view live video and operate PTZ features of cameras attached to a DX4104 C4631M 11 09 7 Product Overview APPLICATION WINDOW The DX4104 is accessed through the graphical user interface GUI Use the mouse remote control or front panel controls to operate and configure the unit This section describes the application window GUI toolbar Setup menu PTZ control and on screen keyboard NOTE This manual describes how to operate and administer the unit using the mouse For information about using the remote control or front panel controls refer to Appendix B DX4104 Operation Methods on page
33. CP IP menu is set to OFF you can configure the following settings IP Address Enter the static IP address if used by your network Subnet Mask Enter the IP address of the subnet mask Gateway Enter the IP address for the Internet gateway server On smaller systems this will be the IP address of the DX4104 On larger systems there might be a gateway server Primary DNS Server Enter the IP address of the primary Domain Name System DNS server that the DX4104 will use to convert names to IP addresses If you are using the DDNS server you do not need to enter a DNS server Secondary DNS Server Enter the IP address of the backup DNS server that the DX4104 will use This server is used if the primary DNS server fails TCP IP Port Enter the port number The default port number is 9001 Web Server Port Enter the port number that the Web client will use to communicate with the DX4104 over the Internet The default port number is 80 NOTE If you use the Web client to access the unit and you change the port number you must include the new port number with the IP address or the Web address For example the revised IP address would be http 192 168 0 40 8080 where 8080 is the revised port number Bandwidth Throttle Select the network bandwidth throttle to limit the amount of network resources allocated to client connections The default bandwidth throttle is 100 Mbps To set up TCP IP 1 From the Setup menu click Network 2 Click
34. ON The System Information option displays system and hard disk information To view all system information you must be logged on to the unit To view system information click Information D The System Information screen displays all system information System Information System Model Name DX4104 Serial Number 907KVYK028922 Video Format NTSC MAC Address 00 E0 91 85 7E 56 Network IP 192 168 0 16 Subnet Mask 255 255 255 0 Gateway 192 168 0 1 Software Version 0 9 5 0001 Hard Disk Disk 1 698 GB Disk 2 NONE Total 3 692 GB Normal Partition N 0G 346G Event Partition E 3G 346G Figure 12 Viewing System Information Full Details Use the Pelco serial number when corresponding with Pelco about your unit The MAC address is an internal number NOTE If you do not log on to the unit you can still view the unit s model name serial number and network IP address PLAYBACK The DX4104 supports two playback modes playback and instant playback The playback mode is accessed from the search window and is used by the search feature to display video resulting from a search operation The unit supports simultaneous playback and live recording For information about the instant playback mode refer to Instant Playback on page 16 The playback mode has the following conditions e Playback Video is only displayed for the selected playback channels For example if channel 01 and 03 are selected for playback
35. OPERATION CONFIGURATION by Schneider Electric DX4104 Series Digital Video Recorder Server Software Application C4631M 11 09 C4631M 11 09 Contents Description heise lela hate that also pew alas a yg hoedn acne welded wal die wee tare eda fea tage ada 7 Remote Client Software Application 7 Produc OVERVIGWE east rata io tt diodo o ds e ata GP tached ta eee 8 Application Wind0w 22 3248 lla tacos ad id e ook ds de ud a ao ala a nao ed e ahs lo do 8 GUADA a a a NA po 9 A ct enleree a eta hawt ghee elit coe tet ok Seth oy lee ta tial lal da he E tel Rok ede ad ea gh dala atl 10 On Screen Keyboard ias al io Ear asker 11 OM sis SA A A E A A E A 12 UniteStartiip and ShUtdOWN aer da asia 12 Loggmg OnandiLo ga 2 A A A eh ee eed 12 About Baste System Defaults ies arias A dd 12 Working in the Application Wind OW csi seen A A ce ow Ad ane kona Ad Ace eee MS LEE OED MSA 13 TOO Dar DIS play es ta a e leche Shao artos 13 Video Display e cele te RA ol ANG Al hat eo al el e oe dd 13 Motion Area relaci n rt tido hte 14 Instant Recording dnd Playback cnica cdo lides dl to ira a ds ds dl lolas 15 Starting and Stopping Instant Record ooo 15 Ud ti e ek elas Se ld 16 PIZI LNE VIEW e aorta A a Aen ed Aen eee A A EEE a ee 17 Activating Presis a ate ss a a a a a e ta di ea e ide Da eel 17 ACUM a e CP Rt Oh ti ae ol 18 PARES a Waite Reale nae BA ares ee elated RE ale a A Line Sel We ere anh AoA Ae as AULA ais 18 PIZ Pattes o
36. P Sychronizes the DVR s time This feature must be set to ON before the NTP server is selected NOTE If the NTP option is set to ON the Date Time option is unavailable Server Allows you to select a public or private NTP server The default setting is PUBLIC SERVER If you select public the DVR computes the average time from five public servers time nist gov time a nist gov timeb nist gov ntp nasa gov and clock isc org Private Time Server Allows you to enter the IP address of a private NTP server Server must be set to PRIVATE SERVER before you can enter an IP address Sync interval Specifies how often the DVR synchronizes with the NTP server daily 1 DAY weekly 1 WEEK monthly 1 MONTH or hourly 1 HOUR The default is 1 DAY NTP Test Verifies network access to the NTP server To set up NTP From the System menu click NTP To enter the NTP settings a Click the NTP box and then select ON The remaining boxes become available b Click the Server box and select a setting If you select ON click the Private Time Server box type an IP address and then click OK c Click the Sync Interval box and then select a setting d Click NTP Test to verify your settings 3 Click Close 4 Click OK SOUND SETUP The sound feature allows you to configure the DVR to issue an audible sound in response to the activation of a button an event alarm or motion and a system state Button f set to ON the system be
37. Test Unavailable Yes Emergency Notification OFF Yes Yes Emergency ID 01 P Address Unavailable Port 9002 Yes Yes System Date Time Date 06 09 2009 PST No No Time Current Time No No Date Format MM DD YYYY Yes Yes Time Format 12 HR Yes Time Zone GMT 08 00 Yes No Daylight Saving ON Yes No Daylight Saving Start MAR 2nd SUN 02 Yes No Daylight Saving End NOV 1st SUN 02 Yes NTP NTP OFF Yes Yes Server PUBLIC SERVER Yes Yes Private Time Server Unavailable Yes Yes Sync Interval 1 Day Unavailable Yes Yes NTP Test NTP Test Yes Sound Button OFF Yes Yes Alarm OFF Yes Yes Motion OFF Yes Yes System OFF Yes Yes User Number 01 Yes ID admin Unavailable Yes Level Administrator Unavailable Yes Yes 62 C4631M 11 09 Table H Factory Default Settings Sheet 4 of 4 Menu Command Option Property Default Setting ional aan System Continued User Continued Password admin Yes Update Selection SYSTEM S W Yes Yes Method USB Yes Yes Update Server Unavailable Yes Yes Hard Disk Format ALL Yes Overwrite ALL Yes Yes Full Warning 70 Yes Yes Event Partition 50 Yes No Auto Delete OFF Yes Backup Partition Selection ALL Yes Schedule OFF Yes No Device Not Available Yes Schedule Start SUN 00 00 Unavailable Yes No Time Range Date 06 09 2009 Unavailable Yes No Time Range Start SUN 00 00 Unavailable Yes No Time Range End SUN 00 00 Unavailable Yes No Start B Unavailable Yes Erase Unavail
38. Yes View System Information Yes Yes Yes Setup Yes No No Export Yes Yes No Password The password is created by the system administrator If you change the password it must contain 4 to 8 characters 47 48 Changing a User 1 From the System menu click User The default is 01 gL User Number ID Level Password Delete Move Select Prev Figure 33 Changing the Default Administrator Password 2 Click the Password box 3 Type the current password and click OK 4 Type the new password and click OK The new password must contain 4 to 8 characters 5 Click Close 6 Click OK Adding a New User Only a user with administrator level permissions can add change or delete users Refer to User Account Setup on page 47 for more information To add a new user 1 From the System menu click User 2 Click the Number box to select a blank ID Number ID Level Normal User Password Figure 34 Adding a New User 3 Click the ID box and enter the user name 4 Click OK 5 Click the Level box and select a user level 6 Click the Password box 7 Type a new password and click OK 8 Click Close 9 Click OK C4631M 11 09 Deleting a User To delete a user e From the System menu click User 2 Click the Number box to select an ID 3 Click Delete The user assigned to the selected ID is deleted 4 Click Close 5 Click OK UPDATE SOFTWARE The update feature allows
39. a la eee Gee ete edn be Me Mt de ee ene ae tates a Moe id 32 Resolution andilmage Rate oi cle ot Mek A hh ides Git Ged ese we ee ea ed ceeds gh ik 33 Userslevels arid PErmiSSIONs rt dd dle dhe 47 Backing Up toiMedia Devices Asse tia dd tals da de Pelee Shida Qe ced PA ee a Oe a cad dead ld 52 Factory D falilt Settings etera ae Wet e dele peg are a Awad Mieka be AEA Seo ee A alton Pade PA ae hada 60 DX4104 Operation Methods C4631M 11 09 Description The DX4104 Series digital video recorder DVR is designed for the entry level market The unit provides one to four camera inputs powerful video storage management with efficient H 264 compression multi event recording a quick and easy to use common user interface greater internal storage up to 2 TB and network connectivity for up to 100 units The DX4104 replaces the traditional VCR and multiplexer combination and can be used in stand alone or networked installations The DX4104 is easily operated and configured using the mouse remote control or front panel User configurable disk partitioning is used to allocate specific hard disk space for storing normal continuous and event initiated video data The retention time can be different for normal and event initiated recorded video All recorded video is compressed and stored using the latest H 264 compression technology The DVR supports single event and multi event a combination of normal alarm and motion recording You can
40. able Yes Estimate Unavailable Yes System ID IR Remote ID 01 Yes No Auto User Logout OFF Yes C4631M 11 09 63 APPENDIX B DX4104 OPERATION METHODS The manual describes how to use the mouse to operate and configure the unit This appendix provides a quick tutorial for using the remote control and front panel controls to operate the unit You can use any or a combination of all three methods 64 NOTE The unit s front panel LOGIN and arrow buttons are available for logging on to the unit The remaining front panel controls are only available after you log on to the unit Table I DX4104 Operation Methods Task Procedure Mouse Remote Control Keypad or Front Panel Control Display the on screen keyboard Click the toolbar Login icon Press the LOGIN button Enter a setting in the on screen keyboard Click a character Use the arrow buttons to select a character and then press ENTER Display the Setup Menu Click the toolbar Setup icon Press MENU ESC Select a Setup command Enter an option setting Click a command Click an option Use the up and down arrow buttons to select a command and then press ENTER Use the up and down arrow buttons to select an option and then press ENTER Enter a setting Click the settings box and then right or left click to increment or decrement a setting Use the up and down arrow buttons to go to a settings bo
41. al speed Continue to click the icon to increase playback speed 2X 3X 4X or 5X the normal speed y E e Step forward Activates when playback is paused Continue to click the icon to forward playback frame by frame C4631M 11 09 PTZ CONTROL The PTZ control is available for cameras that support PTZ functions using Pelco P and D protocols It is also available for supported third party dome cameras NOTE When operating third party cameras the PTZ control supports the up down left right zoom in and zoom out functions Figure 3 PTZ Control Move Pans and tilts the camera in the direction of the selected arrow Exit Closes the PTZ control ZOOM Zooms the camera in and out FOCUS Adjusts the camera focus IRIS Opens and closes the camera iris PRESET NUMBER Displays the preset number 11213 4 5 Keypad Use the numeric keypad to enter presets or pattern numbers ORD yp yp p p PRESET PRESET Performs two functions e Preset programming mode Stores the preset in the selected memory location e PTZ mode Activates a preset ATEN PATTERN Performs two functions e Pattern programming mode Stores the pattern in the selected memory location e PTZ mode Activates a pattern CLR Clear Deletes a programmed preset pattern or tour PGM Program Accesses the camera programming mode AUX Auxiliary
42. alarm input Multiple cameras can linked to one alarm input Relay off Sets the relay output to either off or on Note the following information for alarm input operation Use Use Alla he Inpu arm inp Channel setting to assign one alarm input to one specific camera channel he Camera setting to assign multiple cameras to one alarm input or to link one camera to a specific alarm input uts are linked to one relay output To set up the alarm input channels 1 From the Setup menu click Linking 2 Click Alarm 3 Click the Input Channel box and select the channel to configure 4 Click the boxes to enter their settings 5 Repeat steps 2 and 3 to configure the other channels 6 Click Close 7 Click OK MOTION DETECTION SETUP The unit allows you to configure the following motion channel settings Channel Selects the motion channel 01 to 04 for configuration Sensitivity Sets the motion sensitivity OFF 01 to 10 Select a lower value to decrease unit sensitivity to motion increase the value to make the unit more sensitive to motion NOTE If sensitivity is set too low the unit may not record a motion event If sensitivity is set too high the unit may record false motion events Relay Output Sets the relay output to either off or on Refer to Motion Area Selection on page 14 for information about configuring a motion area To set up the motion channel 1 2 From the Linking menu c
43. an activate the preset alv a Click the Move buttons KTH ule 4 b If you changed the camera s zoom or focus verify that the settings are different than the preset settings and then click PRESET The camera performs the programmed preset Preset Tours A preset tour allows a camera to move through a programmed sequence of PTZ presets The DX4104 tour advances sequentially through presets 1 to 16 There is approximately a four second pause between the end of the current preset and the start of the next preset If the presets are programmed sequentially 1 2 3 4 and so forth the time period between presets is brief If any presets are not programmed sequentially the time period between the end of the current preset and the start of the next can be longer because the system still accounts for the four second interval for the unprogrammed preset memory location For example if presets 1 and 2 are programmed and presets 3 to 16 are not programmed the system waits approximately 56 seconds 14 unprogrammed presets at four seconds each before starting preset 1 A preset tour operates continuously until another PTZ control action is performed At least one PTZ preset must be set in order to create a preset tour To activate a preset tour click the PRESET button without entering a preset number This activates a preset tour for all PTZ enabled cameras Clearing a Preset 1 Click SET and then click PRESET
44. d for normal alarm or motion recording Instant recording is the highest priority recording event Observe the following instant recording conditions e Instant or normal recording cannot start if the following conditions exist Video loss is displayed for the channel The Overwrite option is set to OFF and the hard disk normal partition storage space is full The normal record mode is not available If the event partition is set to 100 percent the normal record mode is disabled because hard disk space for storing normal record video is not available e Recording is affected by the available storage and settings for each partition folder Normal partition Video recorded in the instant and normal record mode is stored in the normal partition If the normal folder is set to 0 zero percent the event partition is 100 percent the DVR will not record video in the instant or normal record mode Event partition Video recorded in the alarm and motion record mode is stored in the event partition If the event partition is set to 0 zero percent the DVR will not record video in the alarm or motion record mode e Instant normal alarm and motion recording mode priority STARTING AND STOPPING INSTANT RECORD NOTE Use the remote control or front panel to select the instant recording mode To start instant recording press the REC button and the channel number on the remote control The recording indicator changes to the I
45. dialog box lists the installed drives and their respective capacities If you install a new drive the system prompts you to format the drive When you format the drive all data on the drive is erased e Overwrite ALL When the normal and event partitions are full the system will begin overwriting recorded video The oldest recorded data is overwritten first The default setting is ALL NORMAL PARTITION When the normal partition is full the system will begin overwriting recorded video in the normal partition The oldest recorded data is overwritten first EVENT PARTITION When the event partition is full the system will begin overwriting recorded video in the event partition The oldest recorded data is overwritten first OFF Protects all partitions from being overwritten When the partitions are full the unit stops recording e Full Warning Displays a warning message when the HDD has reached the configured percentage size capacity The default setting is 70 percent When the partitions are full the unit stops recording e Event Partition Specifies the percentage size of the total hard disk space allocated for event related recorded video The remaining disk space is allocated for storing instant recorded video and continuous recorded video The default setting is 50 percent e Auto Delete Allows you to configure when the DVR automatically deletes all data OFF 1 DAY 2 DAYS 5 DAYS 10 DAYS 20 DAYS 30 DAYS 40 DAYS 50 DAYS
46. e application refer to the DX4104 Client Operation Configuration manual Web client application Allows you to use a Web browser to view live video and operate PTZ features of cameras attached to a DX4104 You can remotely monitor up to 16 cameras from the Web client application Software update over the network Allows you to update the server software over the network Network Time Protocol NTP Allows you to use a public or private time server Mail notification Sends e mail notification when an event is detected alarm motion disk full administrator password change video loss or when the unit is turned off and on Emergency Agent When the unit detects an event alarm motion disk full administrator password change video loss or the unit is turned off and on a warning message is sent to the remote computer The message displays for five seconds in the lower right corner of the remote client PC screen The unit must be turned on and connected to a network and you must be logged on at the administrator level to configure network settings You must restart the DVR for the network configuration changes to take effect Therefore do not change network settings unless unit recording can be interrupted TCP IP SETUP The unit by default is configured to use Dynamic Host Configuration Protocol DHCP If a DHCP server does not reside on your network the unit allows you to use a static IP address If the DHCP setting on the T
47. eps whenever a front panel or remote control button is pressed Alarm If set to ON the system beeps about once per second until the alarm event is acknowledged Motion f set to ON the system beeps about once per second until the motion event is acknowledged System If set to ON the system beeps when any system action occurs To set up the sound 1 2 From the System menu click Sound Click the boxes to enter their settings Click Close Click OK C4631M 11 09 USER ACCOUNT SETUP User accounts can be added changed or deleted By default both the user name and password for user number 01 are admin only the password can be changed The user ID admin and Level Administrator for user 01 cannot be changed A user account consists of the following settings C4631M 11 09 Number The unit supports 10 users 01 to 10 Table F User Levels and Permissions ID The user name is created by the system administrator and can have up to 23 characters Level Defines the features that are available to the user Table F describes permissions for each user level Administrator Power User and Normal User Operation User Level Administrator Power Normal Live View Yes Yes Yes Search Yes Yes No PTZ Yes Yes Yes Alarm Off Yes Yes Yes Instant Playback Yes Yes Yes Instant Recording Yes Yes Yes Instant Backup Yes Yes No Select Display Mode Yes Yes Yes View System Log Yes Yes
48. erver IP address or host name Supports up to 24 characters including 0 0 0 0 to 255 255 255 255 a to z A to Z numerals 0 to 9 and special characters e SMTP Port No Enter the SMTP port The default TCP IP port used for SMTP is 25 Supported values are 25 and 1025 to 65535 e User Name Name of user to be notified Supports up to 24 characters including 0 0 0 0 to 255 255 255 255 a to z A to Z numerals 0 to 9 and special characters e Password User password Supports up to 24 characters including a to z A to Z numerals 0 to 9 and special characters C4631M 11 09 43 44 e Mail Address 1 to 3 User s e mail address Supports up to 24 characters including a to z A to Z numerals 0 to 9 and special characters The SMTP server IP address port number user name and password are optional settings The DVR can send e mail without using an SMTP server or MTA message transfer agent In certain cases e mail should be forwarded to a SMTP server To set up the mail feature 1 From the Network menu click Mail 2 Click the Notification box and then select ON The remaining boxes become available 3 Click the remaining boxes to enter their settings 4 Click SMTP Test to verify the SMTP server connection A pass or fail message appears and a test e mail message is sent to each e mail address The Test email sent successfully message indicates a successful SMTP server configuration Verify that each addressee received
49. fter the media is formatted Click Close 57 58 SYSTEM IR Remote ID The infrared IR ID feature allows you to transmit a unique IR Remote ID 01 to 09 from the remote control to one or more DVRs Each DVR that is preconfigured with th responding to the remote control but are not disabled from normal operation e transmitted ID can respond to and be operated by NOTE For proper operation and control all IR receivers must be in the line e For example you have two DVRs Lobby and Front Entrance Both are in Remote ID 02 and Ifthe remote Ifthe remote con Front Entrance is preconfigured for ID 03 he remote control DVRs with a different ID are disabled from of sight of the remote control refer to the following examples the line of sight of the remote control Lobby is preconfigured for IR control transmits ID 02 Lobby is enabled to respond from responding o the remote control and Front Entrance is disabled from responding trol transmits ID 03 to both DVRs Front Entrance is enabled to respond to the remote control and Lobby is disabled e For example Front Entrance which was previously enabled is not in the line of sight of the remote control but Lobby is in its line of sight The remote control transmits ID 02 Front Entrance remains enabled because it did not receive the IR transmission It continues to respond to remote control commands intended for Lobby Lobby
50. h administrator level permission Audio Associates the audio input 1 to 4 with the selected channel To set the properties settings 1 2 From the Camera menu click Properties Click the Channel box and select the channel to configure To enter a name a Click the Name box The on screen keyboard appears b Enter a name c Click OK Click the Covert and Audio boxes to enter their settings Repeat steps 2 through 4 to configure the other channels Click Close Click OK C4631M 11 09 PTZ MODE The DX4104 supports up to four serial PTZ cameras Multiple PTZ cameras can be connected and controlled individually by daisy chaining the camera connections The unit also allows you to assign each camera a PTZ control address The DX4104 allows you to configure the following PTZ settings for each camera e Channel Selects the channel 01 to 04 for PTZ configuration e Port Sets the communication port for the camera NONE DATA1 or DATA2 e Address Sets the camera s PTZ control address O to 255 e Protocol Sets the PTZ protocol for all cameras on the port Multiple cameras assigned to a port must use the same protocol Table B lists the supported device protocols e Baud Rate Sets the baud rate for sending data to all cameras on the selected port 1200 2400 4800 9600 and 19200 Table A Supported PTZ Protocols Protocol Name Pan Tilt Zoom Focus lris Preset Tour Setup
51. he Hard Disk Overwrite setting is not set to OFF e Admin password changed Sends an administrator 01 ID notification in response to a change to the 01 ID administrator password Changing the password of additional users assigned administrator level permission will not initiate a notification message e Video loss Sends a video loss notification in response if video loss is detected on any channel e Power on off Sends a power loss notification in response to the DX4104 power being turned off To set up notification 1 From the Network menu click Notification 2 Click the boxes to enter their settings 3 Click OK and then click Close 4 Click OK again MAIL SETUP The mail feature sends an e mail text notification to all designated users when an event is detected Use the notification option to configure an event to trigger an e mail notification For information about configuring the notification option refer to Notification Setup on page 43 The mail feature is configured and operates independently of the emergency agent feature For information about setting up the emergency notification feature refer to Emergency Notification Setup on page 44 The unit allows you to configure the following mail settings e Notification Turns the notification feature on and off e TLS Select ON to use the Transport Layer Security TLS feature By default TLS is not enabled e SMTP Server Enter the Simple Mail Transfer ProtocolS MTP s
52. he Se NS ale Slee Lele bail Sn Pel hi oS Jeni del dd Re eR ES ld dida ide 28 Daily Recording Schedules ccc A eh peed alt ea ee ee he ov Sede pede 34 Cop DY a chit At adatom I bid ca tanta dd Yenc LARA eel e tla EE 35 Se lecting a Source Chaleco E couges Sada aceite feck bib eens 36 Selecting the Destindtion Channels aaa da din 36 Creatinga Holiday Schedule fen artes apenas te ee ey beater ada awe oe arene dae noe ee Oo hohe etn es 36 Naming a Holiday Schedule ti hth ted cae is WEEN tala Mien LAS e O elie sk BART AA A ie MAR e oe saan 37 Creating a Holiday Recording Schedule for Each Channel 2 2 0 0 0 0000 rr 37 Se leCting a SChECUlE 2st cj mea asst ake ktanes Oe dnd Visda au itadvata titles 37 Editing a Holiday Recording Schedule A Abie E gah gece E E 38 Test EmailMessage ss td ida 44 Changing the Default Administrator Password ooo 48 Adding a New USeres e one Aiea th cet et a a aos 48 HardDisk NOtMGAtON gt tals ieee dete te a ed o Mate ais Aaah hg da la io ad 50 instant Back p SCREEN A A A A A Hebe eels AE eae eee 53 InstantiB ckUp Status IOMA e ria 54 Weekly Backup Schedule a A A ee a a te ee 55 DailyBackupsScheduless ais tt do nda ado tio ario 56 5 List of Tables ITIO7MUO000 D gt Supported P1Z Protocols a A pt ai 29 Resolution and Image Rate ld NI a tN eel did oh al a No NES 30 Resaluition and Image Rate ios rl A Ses Mk A gee OS te Age kia Rte aE been Re ee ees 31 Hesollition and Image Rates xtc wie o
53. he application window click a pane On the toolbar click the Play icon gt Video playback starts two minutes before the current time Click the Bookmark icon to bookmark a scene Click the Stop icon ea to stop playback Bookmarking Playback Video 1 2 On the toolbar click the Search Icon 2 From the Search menu select a search method e Date Time Search Refer to Date Time Search and Playback on page 22 e Event Search Refer to Event Search on page 24 Click Play Click the Bookmark icon to bookmark a scene Click the Stop icon el to stop playback Searching and Playing Back Bookmarked Video 1 2 3 From the Search menu click Bookmark Search The Bookmark Search dialog box appears NOTE Video must first be bookmarked before it will appear in the Bookmark Search dialog box Click an entry and then click Play Q Bookmark Search No Ch DateTime Pa 3 0972472009 10 06 06 E 1 TE G n ee af a O oono 5 3 0924 2009 08 30 39 6 3 0924 2009 08 42 07 E ES CA E E E gt Move Select Prev Figure 19 Displaying Bookmark Search Entries View the playback bookmark search video Clearing Bookmarks 1 2 C4631M 11 09 From the Search menu click Bookmark Search Click an entry and then click Delete The selected entry is deleted 25 EXPORTING VIDEO The DX4104 allows you to export data to CD DVD or USB media You can view the exported video on the unit o
54. ion Mail notification and emergency notification to alert remote users that an event has occurred To acknowledge an event click the Alarm OFF button A The event is acknowledged and the relay output is deactivated If sound is enabled it is turned off DISPLAY VIDEO ON THE MAIN AND SPOT MONITOR MAIN MONITOR To display video from one channel in the single view mode double click a pane To display video from all four channels in individual panes double click a pane or click the 4 division button To view all channels in the sequenced mode 1 Double click the pane 2 Click the Sequence button Hi 3 To return to the quad mode click the 4 division button SPOT MONITOR For information about configuring the spot monitor refer to Spot Monitor on page 39 SYSTEM LOG LIST The system log provides a list of events by description date and time You must log on to the system to view the system log To view the System Log click the System Log icon FR System Log List 1 2 3 4 5 6 7 8 System Log Admin Login Local Power On Power On Configuration Changed Configuration Changed Configuration Changed Configuration Changed Admin Login Local Date Time 09 22 2009 16 36 29 09 22 2009 16 36 13 09 22 2009 16 30 00 09 22 2009 15 22 07 09 22 2009 15 15 57 09 22 2009 15 15 14 09 22 2009 15 05 16 09 22 2009 15 04 42 lt lt IS Figure 11 System Log C4631M 11 09 SYSTEM INFORMATI
55. la doo Vie Na 34 Daily Recording Schedules 6 2 i042 220 a a a Gay Sad A a ladera 34 GopyingSchedules at A shea pare id vided ies Vato bpd Maan beg Agar gedaan 35 Holiday Schedules id a A A A tea a Suc ah 36 Display Menun a a airada de aaa ates 39 0SDOnsScreen Display aseo anto ca a e dea an Bal te St cw e o e la ai de ce elo 39 Main MONO A do pare es 39 SPOUMONILOP a A E a e an 39 C4631M 11 09 3 Linking Menu 2s fee ait Secs aes A A A oh a od abo aa bal 40 Alarm ApPUtSCtUP nica gene eiaa E aed a sia 40 Motion DETECTION setip fe il pd asent 40 Relay DUE Us A A SA a ee te el 41 Network Menus astro das dr o O e O O e a tne 42 TCP IP SU rn RO I DEA EE AE A hun AG iO Sa 42 DON SEUD ae a toe AOS dni da lab Md e ei en llo 43 Notification SU A A Weel et Mee ods ike A A a da 43 MaS daras ra so hace Oia 43 Emergency Notification Setpa ciar dt a AREA as alo id des lilas 44 System ta a E E A A oda 45 Di MM a A e IS A RA ss 45 NAS nn io A OS A DAA ERA 46 SOU CUP cool a de de A a e is eat 46 USE Account Setups aseet ates catalog nate ol NOS 47 Update tw arena e ahh e a de A A e celal Be 49 Hard Disk Storage Allo A as eee 50 Backup Schedule Setup siria ia adi add erat 52 SM A a testes A ds 58 A A A A A A A 60 Appendix A DX4104 Factory Defaults o 60 Appendix BsDX4104 Operation Methods a m lato ade Seals cad deh die Radish ile GA ete dally Sad dd alae 64 Appendix C Hardware and Software Upgrade Policy ooo
56. lick Motion Cli Cli Cli Rep 9 c C Cli c the Motion Channel box and select the channel to configure the boxes to enter their settings Close OK eat steps 2 and 3 to configure the other channels C4631M 11 09 RELAY OUTPUT SETUP You can configure how the relay output is controlled alarm acknowledge or post alarm time The relay out OFF setting does not control the actual alarm recording function Turning off the relay output does not terminate the alarm recording mode e Relay Off ALARM ACKNOWLEDGE The relay output feature must be turned off manually POST ALARM TIME Turns off the relay output feature automatically when the post alarm time expires This setting is configured individually for each channel For information about configuring post alarm time refer to Normal Record Mode on page 30 e System Alarm Out Sets the relay output to either off or on To set up the relay output 1 From the Linking menu click Output 2 Click the boxes to enter their settings 3 Click Close 4 Click OK C4631M 11 09 41 NETWORK MENU You must configure the DVR network settings to use the following features 42 Client software application Allows you to operate and administer up to sixteen DX4104 servers The DX4104 server supports up to five simultaneous connections when using the client and Web client applications For more information about the remote client softwar
57. mera Channel Selects the channel 01 to 04 for configuration Resolution Sets the resolution for the channel The default is 352 x 240 Table D Resolution and Image Rate Resolution Image Rate NTSC 352 x 240 _ 3 5 7 5 15 20 30 704 x 240 3 5 7 5 15 704 x 480 3 5 7 5 PAL 352 x 288 _ 3 5 6 12 5 20 25 704 x 288 3 5 6 12 5 704 x 576 3 5 6 Quality Sets the picture quality of recorded video LOWEST LOW STANDARD HIGH HIGHEST Image Rate Sets the image rate Refer to Table D for more information To set up the motion recording mode 1 2 From the Camera menu click Motion Record Click Close Click OK Click the Channel box and select the channel to configure Click the boxes to enter their settings Repeat steps 2 and 3 to configure the other channels C4631M 11 09 INSTANT MOTION RECORD MODE The unit allows you to manually start and stop the instant recording mode You can configure each camera to record at a different resolution quality and image rate to capture instant recording video The DX4104 allows you to configure the following instant recording settings for each camera e Channel Selects the channel 01 to 04 for configuration e Resolution Sets the resolution for the channel The default is 352 x 240 Table E Resolution and Image Rate Resolution Image Rate NTSC 352 x 240 3 5 7 5 15 20 30 704 x 240
58. ministrator password Anyone who knows the administrator user name ID and the default password can access the unit therefore Pelco recommends that you change the password and store it in a secure location The admin user name cannot be changed Passwords must be from four to eight characters in length To log on to the unit 1 On the toolbar click Login A 2 Type the password using the on screen keyboard 3 Click OK The system logs you on the Login icon turns blue To log off from the unit click Login A The system logs you off and the Login icon turns black ABOUT BASIC SYSTEM DEFAULTS The DX4104 comes preconfigured with system defaults that allow the DVR to be used to immediately to view and record video For a list of system defaults refer to Appendix A DX4104 Factory Defaults on page 60 12 C4631M 11 09 WORKING IN THE APPLICATION WINDOW By default the toolbar is displayed at the bottom of the application window It cannot be moved to a different location TOOLBAR DISPLAY To hide or display the toolbar 1 2 Right click a pane in the application window The shortcut menu appears Control bar On Off Video Adjustment Figure 6 Application Window Shortcut Menu Click Control bar On Off VIDEO DISPLAY You can adjust the video display brightness contrast and color at the application window The adjustments are recorded and stored for each camera To adjust the video display
59. minutes that the scheduled backup begins Refer to the instant weekly or daily backup section for more information Time Range Date Defines the date that the backup process begins Refer to the instant weekly or daily backup section for more information Time Range Start Indicates the time that the backup process begins Refer to the instant weekly or daily backup section for more information Time Range End Indicates the time that the backup process ends Refer to the instant weekly or daily backup section for more information You cannot use the Estimate Size Start Backup or Erase Media options while the backup process is running The USB device should not be removed while the backup process is running Doing so can disrupt the formatting of the USB drive If the USB is removed it will have to be reformatted to work properly A scheduled backup process will not start if the unit is exporting to or searching for backed up data on an external USB device The scheduled backup process will start after the export or backup search process is completed Once started a backup process will continue until it is complete The unit does not back up audio data C4631M 11 09 Instant Backup The instant backup feature allows you to manually back up data The backup settings unique to the instant backup mode are as follows Schedule Start Unavailable and is not used Time Range Date Sets the date of the backup process
60. mon to all modes are as follows NOTES 52 Partition Selection Allows you to specify the type of data to be backed up all instant normal and multi event normal instant and normal or event alarm and motion Schedule Specifies the backup period OFF Disables the backup feature Daily Backs up data daily using one start time and one end time Weekly Backs up the current week s data Instant Backs up data using a specific date start time and end time Device Indicates the destination backup media The DVR determines what media is available and displays those media as options If a USB device is installed the system displays the manufacturer s name of the device for example a ClipDrive or Flash Drive Table G lists the guidelines for backing up data to media devices Table G Backing Up to Media Devices Media Guideline CD R CD RW DVD R DVD RW USB Media can be formatted No Yes No Yes Yes Media can be formatted on a PC using the FAT32 file system No Yes No Yes Yes This media may or may not work in the DVR therefore Pelco recommends formatting the media on the DVR Media must be formatted on the DX4104 before backing up N A Yes N A Yes Yes or exporting data to the device A device can be used for instant backup Yes Yes Yes Yes Yes A device can be used for daily or weekly backups No No No No Yes Schedule Start Specifies the day and time in hours and
61. n click PRESET to move through camera menu choices ick IRIS to select an option from a menu item ick IRIS to cancel an option or select the Exit command COPYING AND EXPORTING VIDEO The unit allows you to copy and export recorded video from the hard drive to an external storage device USB or an optional DVD device For information about copying and exporting video refer to Exporting Video on page 26 C4631M 11 09 ACKNOWLEDGING AN ALARM OR MOTION EVENT The DX4104 allows you to manually acknowledge an event state that has activated a relay output By default the DVR s output relay is turned off when the post alarm time expires Acknowledging an alarm or motion event does not end alarm or motion event recording The post alarm time determines the time period for alarm recording For information about configuring the relay off setting refer to Relay Output Setup on page 41 For information about configuring the post alarm time refer to Schedule Menu on page 34 The acknowledge alarm feature supports the following actions e Output A relay associated with a channel and linked to an alarm input If the relay is configured for an acknowledged alarm the relay output is activated until it is manually deactivated e Sound alert An audible signal from the unit when an unacknowledged event occurs e Visible indicator An indicator in the camera pane that appears for the length of time set by the post alarm time e Remote notificat
62. n page 34 for more information The DX4104 allows you to configure the following alarm recording settings for each camera e Channel Selects the channel 01 to 04 for configuration e Resolution Sets the resolution for the channel The default is 352 x 240 Table C Resolution and Image Rate Resolution Image Rate NTSC 352 x 240 _ 3 5 7 5 15 20 30 704 x 240 _ 3 5 7 5 15 704 x 480 3 5 7 5 PAL 352 x 288 _ 3 5 6 12 5 20 25 704 x 288 _ 3 5 6 12 5 704 x 576 3 5 6 e Quality Sets the picture qual ity of recorded video LOWEST LOW STANDARD HIGH HIGHEST e Image Rate Sets the image rate Refer to Table C for more information To set up the alarm recording mode 1 From the Camera menu click Alarm Record 2 Click the Channel box and select the channel to configure 3 Click the boxes to enter their settings 4 Repeat steps 2 and 3 to configure the other channels 5 Click Close 6 Click OK C4631M 11 09 31 32 MOTION RECORD MODE The unit supports multi event recording You can configure each camera to record at a different resolution quality and image rate to capture motion triggered video You must configure the respective camera for motion recording before the unit will respond to a motion event Refer to Schedule Menu on page 34 for more information The DX4104 allows you to configure the following motion recording settings for each ca
63. ng schedules e Weekday M to F The schedule from the highlighted day is copied to the respective channels for every day of the week except Saturday and Sunday e Weekend Saturday and Sunday The schedule from the highlighted day is copied to the respective channels for Saturday and Sunday only e Day Sun to Sat The schedule for any day can be copied to any other day all weekdays or the weekend e Channel to channels The schedule from the selected channel is copied to the selected destination channels Copying By Weekday Weekend Day 1 From the Schedule menu click the source schedule day 4 Monday E3 00 02 04 06 08 10 12 14 16 18 20 22 A AL ee Tn A HNo record W Normal Alarm Motion E AZM N A N M E N A M Move Select Prev Figure 24 Copying by Day 2 Click the Day copy channel copy option 3 Right or left click the settings box to select Weekday Weekend or Day 4 Click OK 5 Click Close 6 Click OK C4631M 11 09 35 36 Copying By Channel 1 From the Schedule menu click the source schedule day 2 Click a source channel 00 02 04 06 08 10 12 14 16 18 20 22 n SCE LoL Figure 25 Selecting a Source Channel 3 Click the Ch copy channel copy option 4 Click each destination channel Select each destination channel that is to receive a copy of the recording schedule 1 2 BA Figure 26 Selecting the Destination Channels 5 Click OK
64. nstant Record indicator o To stop instant recording press REC and the channel number on the remote control The recording indicator changes to the scheduled recording indicator C4631M 11 09 15 16 INSTANT PLAYBACK The unit supports two playback modes instant playback and playback Instant playback is initiated from the live view mode The DVR simultaneously plays back and records live video Live quad view is not available during instant playback Instant playback video is displayed in a single pane For information about the playback mode refer to Playback on page 21 The instant playback mode supports the following features e Playback Video is played back for one channel at a time e Playback controls All controls are available e Timing Playback begins two minutes prior to the current time To start an instant playback 1 From the application window click a camera pane A white border highlights the selected pane 2 To start instant playback click the play button gt 04 CH 04 gt 09 22 2009 PM 02 52 54 lt EA Holsen eeno Figure 9 Instant Playback View C4631M 11 09 PTZ IN LIVE VIEW The DVR displays a control for operating PTZ cameras The PTZ option must be configured for each camera to use the PTZ control e Programming To program or clear presets preset tours and patterns the SET button must be engaged While in PTZ programming mode multiple presets can be programmed
65. of the PTZ device that is connected to the DX4104 Depending on the type and configuration of the PTZ device the DX4104 can address up to four unique PTZ patterns Once defined a pattern can be activated with a series of on screen commands and will run continuously until it is deactivated To activate a pattern 1 Click a camera pane and then click PTZ WD 2 Click the number pad on the PTZ control and then click PATTERN The pattern runs rials nl y 3 To halt the pattern click the move buttons pja PTZ PRESETS A preset is a user defined camera position using PTZ and focus commands the camera s auto focus option must be turned off The DX4104 preset range is 0 to 255 For information about the number of presets supported by a given camera refer to the documentation supplied with the camera Programming a Preset 1 Click a camera pane and then click PTZ WD ZOOM and FOCUS buttons to position zoom and focus the camera vja 2 Click the Move e 2 3 Store the preset to a memory location a Click SET The camera is now in the programming mode b Click the numbers on the keypad for the preset memory location c Click PRESET The camera s position zoom factor and focus setting are stored to the memory location 4 To create additional presets for the same camera repeat steps 2 and 3 5 Click SET to exit the programming mode 6 Verify that you c
66. onitor Dwell Time 2 SEC Yes Yes Event Popup OFF Yes Yes Spot Channel 01 Yes Yes Linking Alarm Input Channel 0 Yes Input Type N 0 Yes Yes Camera 01 Yes Yes Relay Output 0 Yes Yes Motion Channel 0 Yes Sensitivity 05 Yes Yes Relay Output OFF Yes Yes Output Relay ALARM ACKNOWLEDGE Yes System Alarm Out OFF Yes Yes Network TCP IP DHCP ON Yes No IP Address Unavailable Yes No Subnet Mask Unavailable Yes No Gateway Unavailable Yes No Primary DNS Unavailable Yes No Secondary DNS Unavailable Yes No TCP IP Port 9001 Yes No Web Server Port 80 Yes No Bandwidth Throttle 100 Mbps Yes Yes DDNS User Name Unavailable Yes No Password Unavailable Yes Host Name Unavailable Yes No C4631M 11 09 61 Table H Factory Default Settings Sheet 3 of 4 Menu Command Option Property Default Setting inal aan Network Notification Alarm On OFF Yes Yes Continued Motion Detection OFF Yes Yes Disk Full OFF Yes Yes Admin Password Changed OFF Yes Yes Video Loss OFF Yes Yes Power On Off OFF Yes Yes Mail Notification OFF Yes Yes SMTP Server Unavailable Yes Yes SMTP Port Number 25 Unavailable Yes Yes User Name Unavailable Yes Yes Password Unavailable Yes Yes TLS OFF Unavailable Yes Mail Address 1 Unavailable Yes Yes Mail Address 2 Unavailable Yes Yes Mail Address 3 Unavailable Yes Yes SMTP Server Test SMTP Server
67. ooooooooocococo coro 65 Hardware Upgrades a E ise yn cl ci 65 Software Upgrades as cael ne cessed A daa a danse nea Po aa weed aie dh Re aes an EES 65 Appendix D Recovering the Administrator Password 0 0 ooo 66 C4631M 11 09 List of Illustrations so o YD00 4s0N O0O00 Y 00d UAN gt WWWWWWWWWWNNNNNNNNNDN gt 00 Y0500 s0N OO Jo 0N OCc C4631M 11 09 Application IWS A A A is a a ada 8 CULTO rs a A A A Na 9 PLC a A A A AS wok Riad Sula Raat eben RE as eee RO 10 On Screen Keyboard Features and Functions 2 2 0 0 0c ccc E eben eens 11 Hard Disk Option Partition Notification sis tusser kek eee Scat Lacie onan eee A oda erin Aw Seok ah ets aie 12 Application Window Shortcut Menu ooo 13 Selecting a Motion Areas i sido dd td ds oda litis 14 Clearing a Motion AE A A tit 14 Instant A e de ed a cd 16 A A RE AO 17 Stemi a tae ai ad A e dea o as pati 20 Viewing System Information Full Detalla bo eh ade 21 SC MU dE e io 22 Entering the Search Date A ayes have Wee die DAE REE eae De ane ae A ita 22 Selecting Playback Time and Channels tense ctcecsdioed idos dirias 23 Video Recorded Before and After DST Changed 23 Selecting Playback Time and Channels 24 Event Search Results oia sake dad Ae Ri edad tds deal leat ld AS ed atten elt ho oe hs Sle hd dido 24 Displaying Bookmark Search Entries 25 Export Dialog BOX ceases esl Pte eo a Olathe nd ed aera 26 Serup E RR T 27 Gamera Menu tr Mees
68. or 60 DAYS The default setting is OFF Formatting the System Drives NOTES e Adifferent formatting process is required when installing a new HDD Refer to the DX4104 Hard Drive Installation manual for more information e The default setting is ALL The Settings box can be accessed but it cannot be changed If a new drive is installed the system only formats the newly installed drive the current drives are not reformatted To format the system drives 1 From the System menu click Hard Disk 2 Click Format and then click OK 3 Wait while the system drives are formatted After the format process is complete the Restart the System dialog box appears 4 Click OK Customizing HDD Recording Settings Before using the unit to record video data configure the Overwrite Full Warning Event Partition and Auto Delete settings for your application requirements To customize the HDD settings 1 From the System menu click Hard Disk 2 Click a settings box and then select a setting 3 Click Close 4 Click OK C4631M 11 09 51 BACKUP SCHEDULE SETUP The backup feature allows you to perform an instant backup of recorded data It also allows you to configure the system to perform an automatic backup of data on a scheduled basis You must have administrator permissions for setting up and conducting backup procedures The backup feature allows you to schedule how the DVR backs up recorded video data The backup settings com
69. or DST to end at 2 00 a m on November 1 2009 The time period between column 01 and column 02 for channel 1 represents two recording periods DST active during DST Video recorded between 1 00 a m to 2 00 a m DST ended after DST Video recorded between 1 00 a m to 2 00 a m Time 00 01 02 03 04 05 Figure 16 Video Recorded Before and After DST Changed When you initiate playback the Select data dialog box appears prompting you to select a DST time period from which to play back video DST off after time shifts back one hour or DST on before the time shifts back one hour To conduct a DST date and time search 1 From the Search menu click Date Time Search 2 To enter the DST search date a Click the Year box and then select a year b Click the Month box and select 11 3 Click Search The Time view appears C4631M 11 09 23 Time Figure 17 Selecting Playback Time and Channels 4 Click the Time settings box and then right click the box to enter a time setting refer to Figure 17 You can also click and drag the time line to enter a time 5 Click Play The Select data dialog box appears 6 Select the time period from which to play back data e Video recorded before daylight saving ends 1 Click the settings box and right click the box to select DST on 2 Click OK e Video recorded after daylight saving ends Click OK Video playback starts
70. ort The remote computer s IP address and port Supported characters include 0 0 0 0 to 255 255 255 255 e SMTP Port No The default port is 9003 Supported values include 025 to 65535 To set up emergency notification 1 From the Network menu click Emergency 2 Click the Notification box and then select ON The remaining boxes become available 3 Click the remaining boxes to enter their settings 4 Click Close 5 Click OK C4631M 11 09 SYSTEM MENU The system settings should be configured before the unit is put into service Some of the settings affect how video data is stored and backed up The settings can also affect how the unit is operated and administered from a remote client application Date Time Establishes the time frame for configuring recording schedules and automated backup Also provides the time stamp for recorded video e mail notifications and emergency notifications Network Time Protocol NTP Allows you to use a public or private time server User Allows you to create user accounts for local and remote system operation and administration Update Updates the unit s software over the network or from the USB port Hard Disk Allows you to configure how the system administers hard disk storage Backup Schedules automatic backups DATE AND TIME SETUP The Date Time option allows you to configure the following settings Date Sets the date and establishes the DVR s internal calendar for all recorded video
71. p Partition Selection Schedule Device Schedule Start METI Time Range Date C 10 21 2009 Time Range Start Time Range End Move Select Prev Figure 38 Weekly Backup Schedule 4 Click Estimate to make sure that the backup media has enough space 5 Click OK 6 Click Close 7 Click OK 8 Exit the Setup menu to the application window The weekly backup will start according to the Schedule Start setting Optional To view the backup status click the System Information icon O C4631M 11 09 55 Daily Backup Schedule The daily backup feature allows you to perform an automatic backup of recorded data to a USB device You can configure the time when the backup process starts and ends The start and end times can be specified and the DVR can be configured to back up all normal instant and normal recorded video or event initiated alarm and motion recorded video The daily backup settings are as follows e Device USB media e Schedule Daily e Schedule Start Sets the time of day in hours and minutes that the backup process begins e Time Range Date Unavailable and is not used e Time Range Start Sets the starting time in hours and minutes within the recorded database where the backup process begins e Time Range End Sets the ending time in hours and minutes within the recorded database where the backup process ends To set up a daily backup schedule 1 Connect the backup media device 2 From
72. preset scan tour and auto scan modes Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location Repairs made necessary by reason of misuse alteration normal wear or accident are not covered under this warranty Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products Pelco s liability for any claim whether based on breach of contract negligence infringement of any rights of any party or product liability relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products In no event will Pelco be liable for any special incidental or consequential damages including loss of use loss of profit and claims of third parties however caused whether by the negligence of Pelco or otherwise The above warranty provides the Dealer with specific legal rights The Dealer may also have additional rights which are subject to variation from state to state If a warranty repair is required the Dealer must contact Pelco at 800 289 9100 or 559 292 1981 to obtain a Repair Authorization number RA and provide the following information 1 Model and serial number 2 Date of shipment P O number sales order number or Pelco invoice number 3 Details of the defect or problem If there
73. quickly using this method Export Settings 1 From the System menu click System 2 Insert a USB device 3 Click Export 4 Click OK and wait for the process to complete 5 Click OK again 6 Click Close Import Settings 1 From the System menu click System 2 Insert a USB device 3 Click Import 4 Click OK and wait for the process to complete 5 Click OK again 6 Click Close Reset Unit to Factory Defaults Factory defaults can be easily reset For a list of the factory default settings refer to Appendix A DX4104 Factory Defaults on page 60 NOTE Resetting the DVR to its factory defaults deletes all customized settings except date time daylight saving time zone and user accounts To save the customized settings be sure to perform a configuration export before resetting the factory defaults To reset the factory defaults f Ze 3 C4631M 11 09 From the System menu click System Click Default Set Click OK 59 Appendices APPENDIX A DX4104 FACTORY DEFAULTS NOTE Resetting the DVR to factory defaults deletes the customized settings To save the customized settings be sure to perform a configuration export before resetting the DVR to the factory defaults For information about exporting the configuration settings refer to Export Import Configuration Settings on page 59 Table H Factory Default Settings Sheet 1 of 4
74. r at the remote client computer NOTES e The erase and format features allow you to format media for use with the DVR Although media can be formatted on a PC Pelco recommends that you format the media on the DVR to guarantee functionality For information about formatting media refer to Erasing and Formatting Media on page 57 e When exporting video the start time must be set at least two minutes before the current time e The unit s recorded video time stamp is affected by different time zones When video recorded on a DVR located in one time zone is exported and played back on a computer located in a different time zone the video s original recording time adjusts and displays based on the time zone of the playback computer To play back exported video so its original recording time displays correctly you must change the time zone setting of the playback computer to match the time zone of the DVR on which the video was recorded Refer to Date and Time Setup on page 45 for more information FORMAT MEDIA 1 On the toolbar click the Copy Export button 2 Connect or insert the export media 3 Click Format EXPORT VIDEO 1 On the toolbar click the Copy Export button Q 2 To enter the export settings a Click the Target Device box and then select a device b Click the Channel box and select one or more channels c Click the Start Date Time box and then select the date and time d Click the End Date Time box and then selec
75. t the date and time 3 Click Export Target Device 1 Flash Disk Channel 11 14 Start Date Time 2009 09 22 11 40 End Date Time 2009 09 22 wE MT Cancel Figure 20 Export Dialog Box 26 C4631M 11 09 Configuration NOTE The DX4104 is preconfigured for immediate operation For a list of system defaults refer to Appendix A DX4104 Factory Defaults on page 60 Only administrator level users can configure the DVR The Setup menu allows you to access the Camera Schedule Display Linking Network and System menus to configure the DX4104 for your specific application requirements refer to Figure 21 You must be logged on with administrator level permission to configure the unit To access the Setup menu on the toolbar click the Setup icon ro C4631M 11 09 Setup i MELO Ol Display co Linking Et Network mm System Move Select Exit Figure 21 Setup Menu 27 CAMERA MENU To access the Camera menu options click Camera 28 al Camera Properties PTZ Video Normal Record Alarm Record Motion Record Instant Record lt gt Move EN Select Prev Figure 22 Camera Menu The DX4104 allows you to configure the following properties settings for each camera Channel Selects the channel 01 to 04 for configuration Name Allows you to create a unique name for each camera Covert Allows a camera to be configured viewed and operated only by users who are logged on wit
76. the System menu click Backup 3 To enter the daily recording backup settings a Click the Schedule box and then select DAILY b Click the Device box and then select a USB device c Repeat step 3a to enter the settings for the remaining boxes Partition Selection ALL Schedule Device Schedule Start Time Range Date Time Range Start 17 08 Time Range End 17 10 Move Eras Select Prev Figure 39 Daily Backup Schedule 4 Click Estimate to make sure the backup media has enough space 5 Click OK 6 Click Close 7 Click OK 8 Exit the Setup menu to the application window The daily backup will start according to the Schedule Start setting Optional To view the backup status click the System Information icon G 56 C4631M 11 09 Erasing and Formatting Media The erase and format features allow you to format media for use with the DVR Although media can be formatted on a PC Pelco recommends that the media be formatted on the DVR to ensure optimal equipment function The DVR does not support a weekly or daily backup to CD DVD media If you try to format a CD or DVD when the unit is configured for a weekly or daily backup a warning message appears For information about supported media refer to Table G on page 52 To erase or format media data 1 2 C4631M 11 09 Connect or insert the backup media From the System menu click Backup Click Erase Click OK Click OK again a
77. the test e mail message Test Report 09 25 2009 14 35 58 Message Plain Text jol xj fte Edit Yiew Insert Format Tools Actions Help G Reply CAReply to All E Forward Y La 4 amp Xle gt A From DX4100user DX4100DVR pelco com Sent Fri 9 25 2009 10 38 AM To DVR_User Cc Subject Test Report 09 25 2009 14 35 58 lt lt lt lt lt lt lt Attention Attention Please gt gt gt gt gt gt gt This is a test mail for Your DVR system Time 09 25 2009 14 35 58 This message was received from ca evs01 pelco org el Figure 32 Test E mail Message 5 Click OK and then click Close EMERGENCY NOTIFICATION SETUP The emergency notification feature notifies the designated computer when an event occurs The Emergency Agent application must be running on the computer when the event occurs This event must be configured on the Notification menu For information about configuring the notification option refer to Notification Setup on page 43 The emergency notification and e mail notification features operate independently The Emergency Agent application is installed on the remote client computer and is used to display and administer emergency reports For information about setting up the e mail feature refer to Mail Setup on page 43 The unit allows you to configure the following emergency notification settings e Notification Turns on and off the notification feature e IP Address P
78. tra Ill and Sarix are trademarks of Pelco Inc DLP is a registered trademark of Texas Instruments Incorporated All product names and services identified throughout this document are trademarks or registered trademarks of their respective companies The absence of a trademark or registered trademark from this document does not constitute a waiver of intellectual property rights Copyright 2009 Pelco Inc All rights reserved PELLO by Schneider Electric www pelco com Pelco Inc Worldwide Headquarters 3500 Pelco Way Clovis California 93612 USA USA 8 Canada Tel 800 289 9100 Fax 800 289 9150 International Tel 1 559 292 1981 Fax 1 559 348 1120
79. x Press ENTER 49 Use the right and left arrows to display the settings Press ENTER to accept a setting Close a dialog box Click Close Use the up arrow to select Close and then press ENTER Select a pane Click a pane Use arrow buttons to highlight a pane Toggle between views Double click a pane to display a single view Double click the pane again to display the quad view Use the channel buttons 1 to 4 to display video in a single pane Press SPLIT to return to the 4 division view Operate the unit from toolbar Click a toolbar icon Press the assigned button Display the application window shortcut menu Click a pane and then right click the selected pane Press the OSD button C4631M 11 09 APPENDIX C HARDWARE AND SOFTWARE UPGRADE POLICY Pelco s representations regarding product features and performance are limited to those made in the specification sheet and product manuals at the time the product was manufactured Pelco does not represent or warrant that any upgrades to product hardware or software will be made available in the future When possible Pelco will offer product upgrades to purchasers of its products HARDWARE UPGRADES Pelco provides hardware options for upgrading the DX4104 hard disk storage and optical drive For information about DX4104 upgrade options refer to the DX4104 product specification sheet Hard disk upgrades are available
80. you to upgrade DVR software and add or upgrade PTZ protocols The current DVR settings are not deleted or replaced during the update process You can perform an update from either the USB drive or a network server Selection System S W Select to install a software update PTZProtocol Select to install new or updated PTZ protocols USB drive All USB devices except the USB device containing the update file must be disconnected before you can attach the USB drive Format the USB drive using the DVR erase media utility before starting the update process Ifthe system cannot find a valid update file the Cannot find valid update file message appears Verify that a valid update file is ocated in the USB device s root directory and then repeat the procedure Ifthe system finds a valid update file the S W update is in progress message appears Network server The DVR network settings must be configured Ifthe update server IP address is not configured the Change update server to Update Server for all entries message appears Ifthe incorrect update server IP address is configured or the system cannot located the update server the Update Server access ailed message appears Ifthe system finds a valid update server and file the S W update is in progress message appears The unit must be turned on and connected to a network and you must be logged on at the administrator

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