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Pelco c3662m User's Manual

1. Figure 20 Rear Panel of DS RealVue RAID 23 Figure 21 X10 Cable Figure 22 Front Panel of X10 Figure 23 Rear Panel of XIO Figure 24 DB 37 Cable 24 C3662M 6 08 DS NVR INSTALLATION To install DS NVR refer to Figure 25 and then complete the following steps 10 11 C3662M 6 08 1 2 Plug th Plug a bottom Plug th e power cord into the power connector monitor into a monitor connector and its power cord into an electrical outlet The top connector is for a VGA monitor and the connector is for a DVI monitor e USB keyboard into a USB connector 6 Plug th Plug a e USB mouse into a USB connector USB printer into a USB connector Connect the network port to a network switch using Cat5 cable Plug PC speakers into the line out connector Connect your camera network to the camera network port Item is an optional SCSI card which is used to connect to the external storage units Plug th e power cord into an electrical outlet To provide power to DS NVR turn on the power switch
2. AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 GROUND 1 AUDIO IN 5 AUDIO IN 6 AUDIO IN 7 AUDIO IN 8 GROUND 2 O000O0OOOOoO0oCoOo AUDIO IN 9 AUDIO IN 10 AUDIO IN 11 AUDIO IN 12 GROUND 3 AUDIO IN 13 AUDIO IN 14 AUDIO IN 15 AUDIO IN 16 GROUND 4 0000000ooo Figure 13 DS 1000 Audio Connector C3662M 6 08 DS REALVUE XPRESS INSTALLATION To install DS RealVue XPress refer to Figure 14 on page 19 and then complete the following steps 1 2 3 Plug the power cord into the power connector Item is the COM1 connector which is used to connect RS 232 PTZ cameras Refer to PTZ Installation on page 29 for installation details Plug a monitor into the monitor connector and its power cord into an electrical outlet Plug the USB keyboard into a USB connector Item shows the connector for the 16 digital inputs and alarm output Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin Wire an alarm device to AO and AO Plug the USB mouse into a USB connector Plug a USB printer into a USB connector Item is the COM5 connector which is used to connect RS 422 PTZ cameras Refer to PTZ Installation on page 29
3. Figure 25 Rear Panel of DS NVR N WY 25 DMS INSTALLATION To install a DMS refer to Figure 26 and then complete the following steps 1 2 3 Plug the power cord into the power connectors Both cords must be connected Plug a monitor into the monitor connector and its power cord into an electrical outlet Connect the network port to a network switch using Cat5 cable Plug the USB keyboard into a USB connector Plug the USB mouse into a USB connector Item is the FlashGuard cardlet relay output bottom two pins which can be used to trigger an alarm when a critical error occurs Refer to FlashGuard and the WatchDog Service on page 40 for details about the relay output Item is a SCSI card which is used to connect to optional expanded storage units Plug the power cord into an electrical outlet To provide power to the DMS turn on both power switches To turn on the DMS use the power switch on the front panel of the unit F B 118 E 8 amp Figure 26 Rear Panel of DMS VAU INSTALLATION To install a VAU refer to Figure 27 on page 27 and then complete the following steps 1 2 26 Plug
4. On Or sO 0 0 0 0 0 0 0 50 Figure 6 DS XPress Audio Connector DS XPRESS WITH INTERNAL CAMERA INPUTS INSTALLATION To install DS XPress with internal camera inputs refer to Figure 7 on page 15 and then complete the following steps 1 2 15 16 Plug the power cord into the power connector Item is the COM1 connector which is used to connect RS 232 based PTZ cameras Refer to PTZ Installation on page 29 for installation details Plug the monitor into the monitor connector and its power cord into an electrical outlet Connect the network port to the network switch using Cat5 cable Plug the USB mouse into a USB connector Plug the USB keyboard into a USB connector Plug a USB printer into a USB connector Item shows the connector for the 16 digital inputs and alarm output Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin Wire an alarm device to AD and AD Plug PC speakers into the line out connector Item is the FlashGuard cardlet relay output bottom two pins which can be used to trigger an alarm when a critical error occurs Connect the alarm to the bottom two pins of the 6 pin terminal block Refer to the FlashGuard and the WatchDog Service on page 40 for more details about the relay output The top four pins in are the COM5 connector which is used to wire RS 42
5. Figure 8 DS XPress Audio Connector aed Figure 7 Rear Panel of DS XPress with Internal Camera Inputs oo oo oO OO OG Oo GO oO SO DS DESKTOP INSTALLATION To install DS Desktop refer to Figure 9 for 9 input or 16 input systems or Figure 10 for 4 input systems and then complete the following steps 1 2 Plug the power cord into the power connector Plug a monitor into a monitor connector and its power cord into an electrical outlet The top connector is for a VGA monitor and the bottom connector is for a DVI monitor Plug the USB keyboard into a USB connector 63 Plug the USB mouse into a USB connector Plug a USB printer into a USB connector Connect the network port to a network switch using Cat5 cable Plug PC speakers into the line out connector EA em is the COM5 connector which is used with RS 422 PTZ cameras Refer to PTZ Installation on page 29 for installation details em is the audio connector bracket From top to bottom are audio inputs 1 4 audio outputs 1 4 and four grounds em shows the connector for the 16 digital inputs and alarm output Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin Wire an alarm device to AD and AO em is a multicamera video output that can be connected to an analog monitor Connect cameras to the camera inputs Select the correct input voltage for your area us
6. a 0 A C3662M 6 08 Figure 27 Rear Panel of VAU AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 AUDIO OUT 1 AUDIO OUT 2 AUDIO OUT 3 AUDIO OUT 4 GROUND 1 GROUND 2 GROUND 3 GROUND 4 Figure 28 VAU Audio Connector 00000000o0oooos 27 XMUX2 INSTALLATION To install an XMUX2 unit refer to Figure 29 Figure 30 and Figure 31 and then complete the following steps 1 Connect your cameras to the video input connectors There are 16 inputs on an XMUX2 16 unit and 32 inputs on an XMUX2 32 unit 2 XMUX2 16 only Connect each camera loop through output to a monitor VCR or other analog device if you want to view live video on a single larger screen Output 1 displays video from input 1 output 2 displays video from input 2 and so forth 3 Connect the Aux connectors to monitors VCRs or other analog devices if desired The multicamera output Aux1 displays up to 16 cameras as configured in DSAdmin The Aux 2 Aux 4 connectors are single camera outputs 4 Wire any alarm triggers into the input portion of the trigger block Connect the signal ground to the GND pin Wire an alarm signal to the output portion of the trigger block NO C and
7. complete the following steps 1 In DSAdmin open Configuration Parameters and select PacketDelayMS The default setting is 0 zero 2 Select PacketSize The default setting is 65000 3 Change PacketDelayMS and PacketSize to the following settings Table E Network Speed Simulation Settings Simulated Connection Speed PacketDelayMS Setting PacketSize Setting 56K Modem 400 32 128K ISDN DSL 200 32 256K DSL Cable 100 32 512K DSL Cable 50 32 768K DSL Cable 33 32 1 5M T 1 DSL Cable 16 32 Default 0 65000 4 Restart Digital Sentry services for changes to take effect and then reconnect using the client computer 5 You can view monitor network utilization in Windows Task Manager on the DVR or the client computer 6 Reset to the default settings and restart Digital Sentry services when you are finished CHECKING FOR VIDEO FILES The following instructions detail how to verify that video is being recorded 1 Open My Computer on the VAU 2 Open the first available data drive usually D 3 Open the Video directory If the Video directory does not exist on a drive video files are not being saved to that drive If so check another data drive 4 In the Video directory select Details from the View menu 5 Click the Modified column to sort the video files by the time and date they were captured To sort the most recent files to the top of the list click the Modified column
8. 08 From the VAU Start menu open Settings and Control Panel Open Administrative Tools Open Services Right click Digital Sentry Storage Service and select Start Right click Digital Sentry VideoServer Service and select Start Right click Digital Sentry WatchDog Service and select Start Right click the VideoServer Service and select Properties Change the Startup Type to Automatic Repeat for the WatchDog Service and Storage Service Set up a master source time server on the network as described in Using the FLTime Utility on page 43 and then start the service The DMS must be the master server in a DS Enterprise distributed system 31 Software Installation This section describes how to install software from the Digital Sentry Server VAU and Digital Sentry Client CDs DIGITAL SENTRY SERVER VAU SOFTWARE NOTE The Server VAU software is preinstalled on all servers and VAUs To install Digital Sentry Server VAU software complete the following steps 1 1 Z 3 0 Insert the Digital Sentry Server VAU CD into the CD ROM drive Run SETUPEXE from the CD When you are asked if the dsserviceuser account has been created click Yes When the Welcome screen appears click Next you accept the user agreement click Yes Select the type of component on which you are installing the software and click Next you have changed the dsserviceuser password enter and verify the password and then click OK to begin
9. 4 4 06 GG GG 6c 6 Figure 18 DS RealVue Desktop Audio Connector 21 DS REALVUE RAID INSTALLATION 22 1 2 3 To install DS RealVue RAID refer to Figure 19 and then complete the following steps Plug the power cords into the power connectors Y Both cords must be connected Item is the COM1 connector which is used to connect RS 232 PTZ cameras Refer to PTZ Installation on page 29 for installation details Plug a monitor into the monitor connector and its power cord into an electrical outlet Plug the USB keyboard into a USB connector Plug the USB mouse into a USB connector Plug a USB printer into a USB connector Plug PC speakers into the line out connector Item is a SCSI card which is used to connect to external storage units Item is the video capture board which is used to connect the DS RealVue RAID system to the camera inputs on an XIO unit using the XIO cable Up to four video capture boards can be installed in the DS RealVue RAID system Refer to XI0 Installation on page 23 for details on connecting the DS RealVue RAID system to an XIO unit Connect one or both of the network ports to a network switch IP cameras and so forth using Cat5 cable Item is a DB 37 connector that connects the DS RealVue RAID system to the alarm panel on XIO using a DB 37 cable Refer to X 0 Installation on page 23 for details on connecting the DS RealVue RAID system to an XIO unit Plug the pow
10. DESKTOP INSTALLATION Refer to Figure 16 Figure 17and Figure 18 on page 21 to install DS RealVue Desktop Then complete the following steps 20 f 2 Plug the power cord into the power connector Plug a monitor into a monitor connector and its power cord into an electrical outlet The top connector is for a VGA monitor and the bottom connector is for a DVI monitor Plug the USB keyboard into a USB connector 6 Plug the USB mouse into a USB connector Plug a USB printer into a USB connector Connect the network port to a network switch using Cat5 cable Plug PC speakers into the line out connector Item is the COM5 connector which is used to connect RS 422 PTZ cameras using the TX and TX pins Item is the audio connector bracket From top to bottom are audio inputs 1 4 ground audio inputs 5 8 ground audio inputs 9 12 ground audio inputs 13 16 ground Item shows the connector for the 16 digital inputs and alarm output Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin Refer to Figure 18 on page 21 for pinout connector information Connect analog monitors to the two video output connectors Connect cameras to the camera inputs Select the correct input voltage for your area using the input voltage switch Plug the power cord into an electrical outlet and turn on the power switch To turn on the server use the power switch on the f
11. Enter a value of 1 to create a log in ASCII characters or enter a value of 2 to create a log in hexadecimal format 3 Send the text strings configured for the COM ports 4 Check the log file in C Digita Sentry logfiles to verify that the information sent through the COM port was received by the DS system C3662M 6 08 39 FLASHGUARD AND THE WATCHDOG SERVICE The Digital Sentry WatchDog Service is a Windows service that monitors various aspects of the DS system and performs an action when there is a potential need for human intervention When certain events occur the WatchDog Service communicates with FlashGuard a cardlet installed in all DS servers and VAUs FlashGuard responds to events in one or both of the following ways Triggers an alarm The WatchDog Service triggers FlashGuard s relay output when the event occurs the circuit is open when the output is triggered If an alarm is connected to the output the alarm panel operator is notified of the event and must determine whether it requires human intervention To determine the nature of an event the operator must run the Digital Sentry client application and view the pop up message box When the relay output is triggered the client message queue must be cleared to reset the output and alarm If other steps are required to resolve the situation that triggered the relay output clearing the message queue should be the final step e Restarts the component If a DS component lo
12. G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 15 00 D x 13 00 W x 5 25 H 38 10 x 33 02 x 13 34 cm 20 Ib 9 07 kg 32 Ib 14 51 kg 51 VIDEO Video Inputs Video Compression Video Resolutions D1 2CIF CIF Video Frame Rate 8 Inputs 16 Inputs 32 Inputs Internal Video Storage External Video Storage AUDIO Audio Channels NETWORK Interface ALARM 1 0 Alarm Inputs Alarm Outputs POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Operating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight Specifications DS RealVue RAID 8 16 or 32 MPEG 4 NTSC PAL 720 x 480 720x576 704 x 240 704 x 288 352 x 240 352 x 288 NTSC PAL 240 ips 200 ps 480 ps 400 ps 960 ips 800 ips 1000 GB RAID 10 1500 GB RAID 5 Up to 14 4 TB RAID 5 Up to 32 Dual Gigabit Ethernet Dual 1000 100 10 Megabit Ethernet 100 240 VAC 50 60 Hz autoranging Internal 340 W redundant 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50 ft to 10 000 ft 15 m to 3 048 m 0 25 G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 23 0 D x 19 0 W x 7 0 H 58 42 x 48 26 x 17 78 cm 57 lb 25 86 kg 77 lb 34 93 kg C3662M 6 08 VIDEO Video Inputs Video Compression Video Resolutions D1 2CIF CIF Video Frame Rate 8 Inputs 16
13. Ib 22 68 kg 13 00 D x 19 00 W x 1 75 H 33 02 x 48 26 x 4 45 cm 5 Ib 2 27 kg 10 Ib 4 54 kg 57 Specifications DS NVR 58 VIDEO Video Inputs Video Resolutions ACIF 2CIF CIF IP Camera Frame Rate 4 Inputs CIF 4 Inputs 4CIF 16 Inputs CIF 16 Inputs 4CIF 32 Inputs CIF 32 Inputs 4CIF Internal Video Storage NETWORK Interface POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Operating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight 4 16 or 32 IP Cameras NTSC PAL 704 x 480 704x576 704 x 240 704 x 288 352 x 240 352 x 288 NTSC PAL 120 ips 100 ips 120 ips 100 ips 480 ips 400 ps 480 ips 400 ips 960 ips 800 ips 480 ips 400 ips 500 GB 1500 GB or 80 80 Mirror RAID Dual Gigabi 100 240 VAC 50 60 Hz autoranging Internal 255 W 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50 ft to 10 000 ft 15 m to 3 048 m 0 25 G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 19 5 D x 16 5 W x 3 5 H 49 53 x 41 91 x 8 89 cm 29 Ib 13 15 kg 40 Ib 18 14 kg C3662M 6 08 PRODUCT WARRANTY AND RETURN INFORMATION WARRANTY Pelco will repair or replace without charge any merchandise proved defective in material or workmanship for a period of one year after the date of shipment Exceptions to this warr
14. Inputs 32 Inputs Internal Video Storage External Video Storage AUDIO Audio Channels With External Storage NETWORK Interface ALARM 1 0 Alarm Inputs Alarm Outputs POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Operating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight C3662M 6 08 Specifications DS RealVue XPress 8 16 or 32 MPEG 4 NTSC PAL 720 x 480 720x576 704 x 240 704 x 288 352 x 240 352 x 288 NTSC PAL 240 ips 200 ps 480 ps 400 ips 960 ips 800 ips 400 GB 800 GB or 1 6 TB Up to 14 4 TB RAID 5 Up to 32 Up to 16 Dual Gigabit Ethernet Dual 1000 100 10 Megabit Ethernet 100 240 VAC 50 60 Hz autoranging Internal 340 W 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50 ft to 10 000 ft 15 m to 3 048 m 0 25 G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 20 0 D x 19 0 W x 7 0 H 50 80 x 48 26 x 17 78 cm 40 Ib 18 14 kg 54 5 Ib 24 72 kg 53 VIDEO Video Inputs F16 F32 ideo Compression lt lt ideo Resolutions ACIF IP CIF Video Frame Rate Analog CIF 16 IP CIF 16 IP 4CIF Internal Video Storage AUDIO Audio Channels NETWORK Interface ALARM 1 0 Alarm Inputs Alarm Outputs POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Op
15. Log On tab 4 Enter the new DSServiceUser password confirm it and click OK C3662M 6 08 33 You must change the DSServiceUser password for all services related to Digital Sentry e Digital Sentry Storage Service e Digital Sentry VideoServer Service e Digital Sentry Watch Service e Digital Sentry VSAN Watch Service e MSSOLSERVER e IntegralSOLAgentService A given system might not have all of the listed services installed NOTE The default Windows password for default users on all components is dsserviceuser It is recommended that you change the password but it is not required CHANGING THE STARTUP MODE OF A SERVICE 1 2 3 From the Start menu open Settings and Control Panel Open Administrative Tools Open Services Double click the service whose startup mode you want to change Choose the Startup Type from the drop down list e Automatic The service starts automatically when the computer is started e Manual You must start the service manually e Disabled The service cannot be started Click OK STARTING AND STOPPING SERVICES 1 2 3 4 5 From the Start menu open Settings and Control Panel Open Administrative Tools Open Services Right click the service whose startup mode you want to change Choose Start or Stop from the pop up menu CHANGING THE TIME ZONE 34 1 2 3 From the Start menu open Settings and Control Panel Open Date Time Select the Time Zone
16. Microsoft Windows Internet Explorer Windows Server Windows Vista SOL Server and DirectX are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Core is a trademark of Intel Corporation PELCO Worldwide Headquarters 3500 Pelco Way Clovis California 93612 USA USA amp Canada Tel 800 289 9100 Fax 800 289 9150 International Tel 1 559 292 1981 Fax 1 559 348 1120 www pelco com 1509001 Australia Finland France Germany Italy Macau The Netherlands Russia Singapore South Africa Spain Sweden United Arab Emirates United Kingdom United States
17. ODBC Connectivity ooooooooooococoro rr 35 System and Display Requirements for Client Computers ooooooooococococo coco 35 Rules for Caching on Digital Sentry Client Computers o oooooooocoocococ rr 35 Renaming DS Components imenasa tannar aN ana a e anto Llene cain ten RA o 36 Re aming a DS ost A Keune A a zas 36 Renaming a VAUN e ta e ten MU a eo e lia e o es de neo e lola 36 Reconfiguring DSAdmin After an IP Address Change oooooooooocococo ooo 37 Changing the SA Fass Word zeren Soins naka t e E Sant pel ole ARIS O GIR tala led AAAS Bataleon Muar roe lalate cn 37 Configuring and Verifying Network Storage oooooooocooooco rr 38 Connecting a Serial Input Device to a DS System nnn EEE 39 FlashGuard and the WatchDog ENVIE ii a Astana ce EA E 40 FlashGuard ta e cda 40 Relay Output Characteristics ae i022 225400 dara cid ball led e loba d deaddeds 41 DSWatchEventE dir A AA as tile are Be A dai 41 RAIDAR AQ0rESseS da Se hats tal cala tot e th a tl 41 Isolating Storage Units on a Private Network oooooooooocoooocor rr 42 Contiguiring the VSANWatONSeIVICE m chao ai 42 Using the FETimeUtility esere a ee e Abia Yee vada ead ees Eo ee ee ea 43 Using ARES WV INVICWS aars O onlay Veen ba tad eee 43 RUNNING WINVICW ostia esta E A A E LEA Bae ser ad MEINE Eek BER ene 43 Stats Dalvas tai ns cate sc de et o ia et MAES oe Gola tee dle hace no atin 43 C3662M 6 08 VIdCO OPtlONS ss iitd cecs ts a dd dl
18. a bos ek epee 11 Ds EnterprisesoAVR Installation 27 das cea ha Als a Sac 11 DS Xpress with XMUX 2 Installation Ke ax giro eek Heer eS ek eee eed dee boca oo tod eee 12 DS XPress With Internal Camera Inputs Installation 2 nr 14 DS Desktop installation 2 222 cies a hohe wus Wor th sess Ghee 16 DS sFODO Stal ACORN a be taa io 17 DS RealV e XPress Installation ras tok ie Gilkey erodes ltd ld ts ooo iio 19 DS RealVue Desktop Installation ooooooooococococo oo 20 DS RealVie RAID Installation coi A de Ad dees adver adits sist gid CIA sess al 22 Ost ri A Se OD ERES EL Aza 23 DS NVR MstallatiOn cto ota o de Sy a e a e edo pace eta be 25 DMS Installation E wart 26 VAIS MON a e E an A e A e EE lord 26 AMUXZ Installation 25 2 A A A ee AG RaW Ee sia 28 FAP ZAMS ta ATOM xn ce etse tice e a repo le eta lena cata e lente 29 DS Enterprise Distributed System Installation ooooooooooooocococo roo 30 Software Installation 32 Digital Sentry Server VALUES WATE io e a A E Ae eh LE sh sels ds 32 Digital Sentry Client AdmiNSO WE a a O ET oe Ried E nes emcee 32 Procedural ASTUCIA a A t 33 Ghanging a Computer Names cua mo e a tadas ies 33 Changing Tan aa Ao O Ee A A eee eee ee le 33 Changing PasswordS Sai an Aa A EC Ria 33 Ghanging the Startup Mode 0f 3 SOrvICE tecno sects e dl brad Made Ades led dlls des lt 34 Starting anid Stopping Senice i isida a a A AA ad adi 34 Ghanging the A E 34 Configuring and Testing
19. again 6 Refresh press F5 to verify that the most recent files are being updated The best way to do this is to check the file size if file sizes increase when you refresh the video files are being updated 7 If the files in the first drive are not being updated repeat these steps on the other data drives 8 Close My Computer NOTE You must be sure to close My Computer Windows Explorer after you check for video files If My Computer is left running you will encounter a significant performance hindrance especially if the selected folder contains many files 48 C3662M 6 08 RUNNING A RECOVERY It may be necessary as a troubleshooting procedure to run a recovery on a DS component The recovery CD allows you to reinstall the Windows XP operating system while maintaining video data or you can choose to delete all video data After the recovery procedure you must reinstall the Digital Sentry software appropriate for the component and in some cases rebuild the database To run a recovery on a DS component insert the recovery CD and restart the component The CD boots to the following menu 1 Exit and Reboot 2 Reinstall system drive saves all video data 3 Reformat and Reinstall all video data will be lost Select the option by typing the number OPTION 1 Remove the CD and start Windows OPTION 2 If you chose option 2 from the recovery menu select YES to proceed A bar indicates the progress of the recover
20. e Board type XPress Lite XPress Plus or XPress Pro e XMUX2 type 16 or 32 inputs if connected to the XPress board e Number of camera inputs 4 8 16 or 32 VIDEO OPTIONS The toolbar at the top of the window allows you to do the following e Select different XPress boards to view video from e Choose the video standard NTSC or PAL e Select the type of frames you want to see either Normal color or B W black and white or Force all frames regardless of color or quality this can be used with cameras that do not conform to composite video standards SWITCHED OUTPUTS XPressWV allows you to control two of the switched outputs Aux1 and Aux2 on connected XMUX2 units The buttons on the right side of the screen allow you to select a camera input for display on external monitors connected to the two switched outputs You can also click Tour to cycle through all available inputs The tour continues for the selected XMUX2 unit even if a different board is selected on the main window Click Tour again at any time to end the tour C3662M 6 08 43 USING INTEGRAL LICENSE KEY UTILITY Integral the Star The utili created product After yo License Key Utility allows you to enter a license key to enable various features in the Digital Sentry software You can run the utility from menu under Programs and Integral y lists the product type and Product ID for most systems the Product ID is already entered In the License box t
21. in this case use COM2 as the PTZ port FLASHGUARDTEST FlashGuardTest is used to test the restart and relay output capabilities of FlashGuard on COM5 of the DS component FlashGuardTest can be run by selecting Programs gt Integral gt FlashGuardTest from the Start menu The following tests are available Relay output Click Open to trigger the relay output and test the connected alarm Click Close to deactivate the alarm Restart Enter a timeout in seconds When you click Arm an internal timer counts down the time entered To reset the timer while keeping it armed click Restart Countdown To deactivate the timer click Disarm If the timer expires the DS component is restarted NOTE Triggering a restart using FlashGuard may cause a configured RAID hard drive array to rebuild which can temporarily slow down the video capture rate A RAID rebuild can occur regardless of whether the restart is triggered intentionally using FlashGuardTest or automatically in the event of an error 40 C3662M 6 08 RELAY OUTPUT CHARACTERISTICS Following are the operating characteristics of the relay output Table D Relay Output Characteristics Parameter Value Resistance closed lt 1 Resistance open gt 1M Switching power 10 VA max Switching current 0 5 A DC max DSWatchEventEditor The Digital Sentry WatchDog Service is a Windows service that monitors various aspects of the DS system and performs an action suc
22. stating that the computer cannot be found Click OK Expand the directory tree until you see the system name this will be the original name of the computer Click the system name and enter the new computer name and IP address on the right side use 127 0 0 1 as the IP address if the computer will not run on a network Select Auto Connect and click Save Then right click the system name and choose Refresh After the system refreshes expand its directory until you see the VAU directory Select the VAU on a server VAU combo this will be the original name of the computer Enter the new VAU name and IP address on the right side CHANGING THE SA PASSWORD The SA account allows access to SOL Server The default password for the SA account is dsserviceuser For security reasons some networks prohibit the use of default passwords If you need to change the password for this account complete the following steps you must be logged on to Windows as an administrator C3662M 6 08 1 2 Copy SAPASS CMD and CHANGESA SOL from the UTIL directory of the Server VAU CD to the CADigitalSentry directory on the server Open CHANGESA SOL using Notepad Find the following line sp_password NULL password sa where password is the current password for the SA account Change the password as desired Save and close the file make sure the file name does not change From the Start menu select Programs gt Accessories gt Comm
23. tab Select the correct time zone from the drop down list If the time zone observes Daylight Saving Time select Automatically Adjust Clock for Daylight Saving Changes If you do not select this for a time zone that observes Daylight Saving Time you must adjust the clock manually on the appropriate dates If necessary set the correct time on the Time tab When finished click OK C3662M 6 08 CONFIGURING AND TESTING ODBC CONNECTIVITY ls 2 3 2 Log on to Windows using the dsserviceuser account From the Start menu select Settings and Control Panel Open Administrative Tools Open Data Sources ODBC Select the System DNS tab Click the Configure button Enter or verify the name of the database to which you want to connect Digital Sentry its description and its host server name Click Next Choose Windows NT authentication Click Next Verify that Digital Sentry is the default database and click Next Click Finish 11 Click Test Data Source The following message appears if ODBC is configured correctly TESTS COMPLETED SUCCESSFULLY Click OK to close the windows Do not click Cancel the test fails perform the following troubleshooting procedures Verify that the local computer can communicate with the server Refer to Testing a Network Connection on page 47 Verify that the database has been properly installed on the server SYSTEM AND DISPLAY REQUIREMENTS FOR CLIENT COMPUTERS T
24. the file installation you have a license for IP cameras click Yes and enter the license key generated for the component s product ID Otherwise click No prompted enter the name or IP address of the server to which the system is connected When you are asked to restart the computer click Finish n DIGITAL SENTRY CLIENT ADMIN SOFTWARE To install the Digital Sentry client software 32 Als 2 Insert the CD and follow the on screen instructions When prompted choose from the following installations e Digital Sentry Admin Program The DSAdmin software allows you to configure the DS system e Digital Sentry Client Program The client software allows you to monitor live video and search for recorded video You can select either option or you can select both for a simultaneous installation NOTES It is recommended that you do not run the Digital Sentry client software as a regular monitoring utility on a VAU server or combination component You should reserve a dedicated client computer for this purpose It is recommended that you do not activate any system lock or screensaver features on a Digital Sentry client computer These features can interfere with certain Digital Sentry processes C3662M 6 08 Procedural Instructions Various DS components may require specific administrative and maintenance procedures to be performed separate from the initial installation procedure These procedures are outlined in
25. the new computer name click OK and then click OK again in the System Properties window Click Yes to restart the computer 2 After restart the server detects the name change and the Digital Sentry Computername Verification window appears You are given the option to Reboot Now or Reboot Later You must restart the computer before the server will function with the new name 3 DS Enterprise systems only If your server and VAUs are separate components you must configure each VAU to recognize the new server name To do this on each VAU open Services on the Desktop Stop the Digital Sentry WatchDog Service and then the Video Server Service in that order by right clicking and selecting Stop Then open Control Panel from Start Settings and open Data Sources ODBC from Administrative Tools Select the System DSN tab select Digital Sentry and click Configure Then enter the new server name in the Which SQL Server Do You Want To Connect To field To test the configuration click Next three times and then click Finish Then click Test Data Source and verify that the test completed successfully If so click OK three times to activate the reconfiguration Then restart the two services you stopped in Services by right clicking and selecting Start Repeat this step on all VAUs connected to the renamed server DS NVR systems You must also configure the FLTime service to point to the renamed server 4 On each client computer configured to connect to
26. the power cord into the power connector Item is the COM1 connector which is used to connect RS 232 based PTZ cameras Refer to PTZ Installation on page 29 for installation details Plug a monitor into the monitor connector and its power cord into an electrical outlet Connect the network port to a network switch using Cat5 cable Plug the USB keyboard into a USB connector Plug the USB mouse into a USB connector Plug a USB printer into a USB connector C3662M 6 08 Plug PC speakers into the line out connector E Item is the FlashGuard cardlet relay output bottom two pins which can be used to trigger an alarm when a critical error occurs Refer to FlashGuard and the WatchDog Service on page 40 for details about the relay output The top four pins of item are the COM5 connector which is used to wire RS 422 based PTZ cameras Item indicates the XPress boards which are used to connect to an XMUX2 unit There is one XPress board for each XMUX2 unit Refer to the XMUX2 installation instructions for details on connecting the XPress boards to XMUX2 Item is the audio connector bracket From top to bottom are audio inputs 1 4 audio outputs 1 4 and four grounds Plug the power cord into an electrical outlet To turn on the VAU use the power switches on the front panel of the unit To provide power to the VAU turn on both power switches P ii C y ya 5 JE
27. the renamed server open the DSAdmin application Expand the directory tree and select the server which is still listed under its original name Enter the new System Name and Network Name Right click the server in the directory tree and select Refresh You must do this on all client computers configured to connect to the server RENAMING A VAU 1 On the VAU right click My Computer and select Properties Select the Network Identification tab and click Properties Enter the new computer name and click OK Click OK again in the System Properties window Do not restart the VAU 2 When asked to restart the computer click No Instead select Shut Down from the Start menu and then select Shut Down from the drop down list Click OK 3 Open DSAdmin on any Digital Sentry client computer that is configured to modify the server that the VAU is connected to Expand the directory tree and select the renamed VAU which is still listed under its original name On the VAU Info tab enter the new VAU Computer Name Then right click the server in the directory tree and select Refresh Expand the tree again to verify that the VAU name was changed properly 4 Start the VAU 36 C3662M 6 08 RECONFIGURING DSADMIN AFTER AN IP ADDRESS CHANGE If you change the IP address of a VAU or or standalone system you must also change the IP address that the server connects with 1 Zi 3 Click Start gt Programs gt Integral gt DSAdmin A message may appear
28. to Figure 2 for an example of a distributed DS Enterprise system VAU w 64 INPUT VAU w 64 INPUT 16 INPUT XMUX OR XMUX 2 8 PORT 10 100 NETWORK SWITCH KVM SWITCH as MONITOR KEYBOARD Figure 2 Typical DS Enterprise Distributed System C3662M 6 08 Component Installation NOTE All DS Enterprise and DS XPress components should be installed on y by individuals who have been specifically trained to work with DS systems Improper installation by any individual other than a trained technician or improper installation of unsupported software or hardware may automatically void all warranties associated with the DS product This section covers the installation of the following Digital Sentry components DS Enterprise SAVR A combination server and VAU DS XPress A low cost SAVR with an internal storage option DS Desktop A desktop PC version of DS XPress DS 1000 A SAVR with MPEG 4 compression DS RealVue XPress A SAVR with MPEG 4 compression and high resolution images and higher frame rates DS RealVue Desktop A desktop PC version of DS RealVue XPress DS RealVue RAID DS RealVue with an external storage option X10 An external 1 0 panel included with DS RealVue RAID DS NVR A network video recorder DMS A database management server for enterprise systems with a distributed architecture VAU A video acquisition unit for enterprise systems with a distributed architecture XMUX2 Camera input units inclu
29. to monitor the operation of a VSAN storage unit If a drive fails in an VSAN unit s array VSANWatchService sends an error message to the DS server This error message is then displayed when you run the Digital Sentry client application A degraded array also triggers the FlashGuard relay output refer to FlashGuard and the WatchDog Service on page 40 for more information When you install the VSAN Server software from the Server VAU CD VSANWatchService is automatically installed and configured After installation you must also configure the DS server to recognize errors received from the VSAN Server To do this complete the following steps on the DS server 1 Run DSWatchEventEditor from the Start menu 2 Enter the IP address of the VSAN unit under RAID IP Address and click Add Repeat for each VSAN unit 3 Click Update and then exit DSWatchEventEditor 4 Start or restart the Digital Sentry WatchDog and DSVSANWatch services C3662M 6 08 USING THE FLTIME UTILITY FLTime allows you to synchronize the Windows clock on your DS components You can run FLTime on DS Enterprise VAUs to synchronize them to the DMS or you can run it on a DS server to synchronize it with a computer running a Windows operating system To synchronize a computer complete the following steps 1 Run FLTime from the Start menu 2 Enter the IP address of the DMS or other computer with which you are synchronizing 3 Adjust the slider bar to determine how often th
30. will be covered for a period of six months Six months on all pan and tilts scanners or preset lenses used in continuous motion applications preset scan tour and auto scan modes Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location Repairs made necessary by reason of misuse alteration normal wear or accident are not covered under this warranty Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products Pelco s liability or any claim whether based on breach of contract negligence infringement of any rights of any party or product liability relating to the Products shall not exceed he price paid by the Dealer to Pelco for such Products In no event will Pelco be iable for any special incidental or consequential damages including loss of use oss of profit and claims of third parties however caused whether by the negligence of Pelco or otherwise The above warranty provides the Dealer with specific legal rights The Dealer may also have additional rights which are subject to variation from state to state If a warranty repair is required the Dealer must contact Pelco at 800 289 9100 or 559 292 1981 to obtain a Repair Authorization number RA and provide the following information
31. 1 Model and serial number 2 Date of shipment P O number sales order number or Pelco invoice number 3 Details of the defect or problem f there is a dispute regarding the warranty of a product that does not fall under he warranty conditions stated above please include a written explanation with he product when returned ethod of return shipment shall be the same or equal to the method by which the item was received by Pelco RETURNS To expedite parts returned for repair or credit please call Pelco at 800 289 9100 or 559 292 1981 to obtain an authorization number CA number if returned for credit and RA number if returned for repair and designated return location All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid Green The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002 95 EC REVISION HISTORY Manual Date Comments C3662M 6 08 Original version Pelco the Pelco logo Camclosure Digital Sentry Endura Esprit ExSite Genex Intelli M Legacy and Spectra are registered trademarks of Pelco Inc Copyright 2008 Pelco Inc All rights reserved Spectra Ill is a trademark of Pelco Inc DLP is a registered trademark of Texas Instruments Incorporated
32. 1 VALID ACCESS lt cr gt lt lf gt 0 24 40 DOOR140 RESTORED lt cr gt lt lf gt NOTE Carriage return lt cr gt and line feed lt If gt are the characters that Digital Sentry recognizes as end of line characters To configure serial inputs on a VAU complete the following steps 1 Open DSAdmin from Start gt Programs gt Integral 2 Click on the VAU in the DSAdmin directory tree and select the Serial Inputs tab 3 To activate a COM port highlight it and click Add Then highlight it in the assigned ports list and enter serial input information on the following five tabs e General This tab requires the following information Maximum Line Size The maximum size of a string coming from the alarm panel A string longer than this many characters will indicate an error End of Line Characters A character such as a carriage return that indicates a line is complete Description A description of the COM port Active Activates the COM port e Port Settings Enter the alarm panel settings here including the COM port baud rate parity and stop bits Reset Text Enter all text string segments the alarm panel sends to indicate that an alarm is reset The instance of one of these segments in a string is recognized as an alarm reset After you enter each segment click Add Required Text Enter text string segments that must be present to cause Digital Sentry to recognize an alarm If the panel sends m
33. 2 based PTZ cameras Item is the audio connector bracket From top to bottom are audio inputs 1 4 audio outputs 1 4 and four grounds Item is an optional SCSI card which is used to connect to external storage units Connect cameras to the camera inputs B Inputs 17 32 are available only on 32 input systems The four connectors indicated by are multicamera video outputs The following table shows how the outputs are used Table A DS XPress Multicamera Outputs DS XPress system Output 1 Output 2 Output 3 Output 4 16 inputs 1 board 1 16 Unused Unused Unused 16 inputs 2 boards 1 8 9 16 Unused Unused 16 inputs 4 boards 1 4 5 8 9 12 13 16 32 inputs 2 boards 1 16 17 32 Unused Unused 32 inputs 4 boards 1 8 9 16 17 24 25 32 Plug the power cord into an electrical outlet and turn on the power switch B To turn on the system use the power switch on the front panel of the unit C3662M 6 08 NOTE The top row of camera inputs is included only on 32 input systems C3662M 6 08 o 22000000 28660000 a ajo oo oad E ee AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 AUDIO OUT 1 AUDIO OUT 2 AUDIO OUT 3 AUDIO OUT 4 GROUND 1 GROUND 2 GROUND 3 GROUND 4
34. 240 704 x 288 352 x 240 352 x 288 Up to 480 400 ips NTSC PAL 250 GB 500 GB 750 GB or 1000 GB Up to 4 TCP IP 100Base T 100 240 VAC 50 60 Hz autoranging Internal 300 W 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50 ft to 10 000 ft 15 m to 3 048 m 0 25 G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 20 0 D x 19 0 W x 7 0 H 50 80 x 48 26 x 17 78 cm 40 lb 18 14 kg 54 lb 24 49 kg 13 00 D x 19 00 W x 1 75 H 33 02 x 48 26 x 4 45 cm 5 Ib 2 27 kg 10 Ib 4 54 kg 55 VIDEO Video Inputs Video Compression Video Resolutions D1 2CIF CIF Video Frame Rate IP Camera Frame Rate CIF ACIF Internal Video Storage AUDIO Audio Channels NETWORK Interface ALARM 1 0 Alarm Inputs Alarm Outputs POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Operating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight Specifications DS Desktop 4 9 or 16 iVEX NTSC PAL 720 x 480 720 x 576 704 x 240 704 x 288 352 x 240 352 x 288 Up to 120 100 ips NTSC PAL NTSC PAL 240 200 80 67 160 GB 250 GB 500 GB or 1000 GB Up to 4 TCP IP 100Base T 100 240 VAC 50 60 Hz autoranging Internal 300 W 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50
35. CS sci ea Ae Pad dao ren dea Front Panelof XION vate se tte a e e bot Meal lo fie lols ah a lain tan a ah et eek alt Gt ed ol ot Rear Panelo les caves nc ts til cla dad sen id tl Rear Panel ODA A A te ate A A etd Ue eal UI eS ha slat ReariRanelior DMS caveats a sedate ea tate here tela Ae ately Meas leat a el Wel Stith a oA aie atthe Nad Non Ne AN Bae val hearbanel OVA Parral E E A Peltier esta SA dos act cette ta VAU AUd IO CONMNECiO arts dao rr da id e de Gace aa Rear Panel of XMUX2 16 Real kanek XAMUXZEI 2 irala eue e dd lo ici A A DS Enterprise SAVR DS XPress VAU PTZ Connections DS 1000 RealVue PTZ Connections List of Tables A DS XPress Multicamera OUtQUTS A auch Morea ad ne Aan tt eke es 14 B Client Computer System and Display Requirements 2 2 2 0 0c cence beet ete eens 35 C Watchdog Service Events s c0 5 A A ei er A ee a te ee n 40 Di Relay Output Ch racteristicsm a iain a aatulels y A A E darias 41 E Network Speed Simulation Settings aos A A A A E ASA AA 48 C3662M 6 08 Important Safety Instructions Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature of 32 C Reduced Air Flow Installation of the equipment in a rack should
36. E REGARDING USER SELECTED OPTIONS Pelco systems are capable of providing high quality video for both live viewing and playback However the systems can be used in lower quality modes which can degrade picture quality to allow for a slower rate of data transfer and to reduce the amount of video data stored The picture quality can be degraded by either lowering the resolution reducing the picture rate or both A picture degraded by having a reduced resolution may result in an image that is less clear or even indiscernible A picture degraded by reducing the picture rate has fewer frames per second which can result in images that appear to jump or move more quickly than normal during playback Lower frame rates may result in a key event not being recorded by the system Judgment as to the suitability of the products for users purposes is solely the users responsibility Users shall determine the suitability of the products for their own intended application picture rate and picture quality In the event users intend to use the video for evidentiary purposes in a judicial proceeding or otherwise users should consult with their attorney regarding any particular requirements for such use 8 C3662M 6 08 Introduction This manual is organized into the following sections e Typical system configurations This section illustrates how several types of Integral Digital Sentry DS systems are organized conceptually e Component ins
37. IMPORTANT NOTE Due to recent end of life motherboard changes the location of the input output connectors on the Integral Digital Sentry unit s back panel can vary from the location shown in the Integral Digital Sentry Installation manual C3662M and the quick start guide for this model These publications are currently being updated to incorporate the recent changes If you need technical assistance with this product please contact Pelco Product Support at 800 289 9100 or 1 559 292 1981 i Pelco Inc Worldwide Headquarters 3500 Pelco Way Clovis California 93612 USA www pelco com PELLI USA Canada Tel 800 289 9100 Fax 800 289 9150 a International Tel 1 559 292 1981 Fax 1 559 348 1120 C3677M 7 08 Green The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002 95 EC Pelco the Pelco logo and Digital Sentry are registered trademarks of Pelco Inc Copyright 2008 Pelco Inc All rights reserved INSTALLATION Ge Integral Digital Sentry 9 GY NY 0 INTEGRAL Digital Sentry C3662M 6 08 Contents Important Satety SUCIAS e A A A di 7 Regulatory NOTICES casita dde bli dd ndo dd dd da 8 Video Quality Caution ud ds id rd add Ge thes ashley ad 8 INTODUCHON dos Std te tai lid id blind tie Shell dae ccd lel oo adia 9 TYpIGAl SYStEMS acs a lace RA oe Bete 9 Component Installations A A
38. MS 2 On the DMS Desktop right click My Computer and select Properties 3 Select the Network Identification tab 4 Click Properties 5 Type a computer name and click OK 6 Click OK in the System Properties window 7 Restart the DMS when prompted Configure the DMS TCP IP address 1 On the DMS Desktop right click My Network Places and select Properties 2 Right click Local Area Connection and select Properties 3 Select Internet Protocol TCP IP and click Properties 4 Select Use the Following IP Address and enter a static IP address and subnet mask Click OK 5 Click OK in the Local Area Connection Properties window Point the VAUs to t 1 Start the VAU 2 From the VAU he Digital Sentry database on the DMS Complete the following steps on each VAU Start menu open Settings gt Control Panel gt Administrative Tools gt Data Sources ODBC 3 Select the System DSN tab 4 Click Add 5 Select SOL Server and click Finish 6 Type Digital Sentry in the Name field 7 Type he name of he DMS for the Server 8 Accept the default authentication and click Next 9 Selec Digital Sen ry from the Change the Default Database To drop down list Click Next 10 Accept the language and other settings and click Finish 11 Click Test Data So click OK to close the ODBC configuration windows urce If you do not see a message that indicates the test completed su
39. NC so you can see when a designated alarm is set or tripped 5 Connect the 15 pin connector of the XMUX Cable to Comm In 6 Connect the 25 pin connector of the XMUX Cable to the XPress board on the DS Enterprise SAVR VAU or DS XPress unit Refer to the installation instructions for those components to locate the XPress boards Repeat these steps for each XMUX2 unit and XPress board NOTE XMUX2 units are powered by the DS component they are connected to there is no power switch on an XMUX2 VO PORT 600000000000000000 a p 00000000900000000 009 Ha E or or 0000000000000000 a 9 6000600000000000 00 1 0 PORT o Figure 30 Rear Panel of XMUX2 32 Figure 31 XMUX Cable 28 C3662M 6 08 PTZ INSTALLATION PTZ cameras can be installed on DS Enterprise SAVR DS XPress DS 1000 DS RealVue or a VAU Each of these components contains two COM ports as shown on the following page e COM is used directly with cameras that require RS 232 communication COM1 can also be used with cameras that require RS 422 or RS 485 communications when used with an external converter Refer to Figure 32 and Figure 33 to locate COM1 e COM5 can be used only with cameras that require RS 422 communication Only the TX a
40. a USB connector Plug a USB printer into a USB connector Plug PC speakers into the line out connector E Item is the FlashGuard cardlet relay output bottom two pins which can be used to trigger an alarm when a critical error occurs Connect the alarm to the bottom two pins of the 6 pin terminal block Refer to the FlashGuard and the WatchDog Service on page 40 for more details about the relay output The top four pins in are the COM5 connector which is used to wire RS 422 based PTZ cameras C3662M 6 08 C3662M 6 08 10 11 12 13 14 Item is the audio connector bracket From top to bottom are audio inputs 1 4 audio outputs 1 4 and four grounds Item indicates XPress boards which are used to connect to XMUX2 DS XPress can contain up to four XPress boards Refer to XMUX2 Installation on page 28 for details on connecting the XPress boards to XMUX2 units Item is an optional SCSI card which is used to connect to external storage units Plug the power cord into an electrical outlet and turn on the power switch B To turn on the system use the power switch on the front panel of the unit AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 AUDIO OUT 1 AUDIO OUT 2 AUDIO OUT 3 AUDIO OUT 4 GROUND 1 GROUND 2 GROUND 3 GROUND 4
41. able B Client Computer System and Display Requirements Minimum Recommended Memory 512 MB 2 GB Processor Pentium 4 2 4 GHz with Hyper Threading Intel Core 2 Duo 2 4 GHz Graphics card Compatible with DirectX 9 128 MB Compatible with DirectX 9 256 MB Operating system Windows XP Home Windows Vista Windows XP Professional SP2 RULES FOR CACHING ON DIGITAL SENTRY CLIENT COMPUTERS Digital Sentry client software not DS ControlPoint uses 2 GB of available space on the system disk or 70 percent of the available space if less than 2 GB Users can change the cache size in the client computer s Registry using the following path HKEY_LOCAL_MACHINE gt SOFTWARE gt Integral Technologies Inc gt Digital Sentry gt DSCacheMB Users can increase the DSCacheMB parameter to conserve bandwidth or decrease the parameter to conserve limited disk space A file equal to the size of the cache is created in the Temp directory C3662M 6 08 35 RENAMING DS COMPONENTS DS components that communicate over a network connection must be able to recognize each other by computer name Thus if you rename a component you must also redirect other components to recognize the new name The following sections detail what you must do when you rename certain components of a DS system RENAMING A DS SERVER 1 On the server right click My Computer and select Properties Select the Network Identification tab and click Properties Enter
42. and Prompt In Command Prompt type the following items press Enter at the end of each line cd Digital Sentry sapass A Notepad message appears when the procedure is complete Close Command Prompt and the Notepad file 37 CONFIGURING AND VERIFYING NETWORK STORAGE A DS system can archive to any disk drive based storage location that can be accessed using a Universal Naming Convention UNC name Pelco recommends using storage solutions that are based on a Windows operating system such as Windows Server 2003 or Windows XPe running NTFS The VideoServer and Storage services on the system must be run with accounts that have full rights read write delete on the remote disk drives In addition Microsoft s MSSQL Server and SOL Server agent service should use the same service account or should have at least the same access rights as the VideoServer and Storage services This is the standard shipping configuration for a DS system The Storage Service manages disk space on the remote drives deleting old files so that there is always room to store new video clips for example Because the Storage Service manages this space and guarantees that there is space available at all times no applications other than Digital Sentry can use the drives that are mapped using the UNC names The system is designed so that multiple UNC paths can be used for storage When all devices assigned for storage are full the oldest data is deleted making room for curre
43. anty are as noted below Five years on fiber optic products and TW3000 Series unshielded twisted pair UTP transmission products Three years on Spectra IV products Three years on Genex Series products multiplexers server and keyboard Three years on DX Series digital video recorders DVR5100 Series digital video recorders Digital Sentry Series hardware products DVX Series digital video recorders NVR300 Series network video recorders and Endura Series distributed network based video products Three years on Camclosure and Pelco branded fixed camera models except the CC3701H 2 CC3701H 2X CC3751H 2 CC3651H 2X MC3651H 2 and MC3651H 2X camera models which have a five year warranty Three years on PMCL200 300 400 Series LCD monitors Two years on standard motorized or fixed focal length lenses Two years on Legacy CM6700 CM6800 CM9700 Series matrix and DF5 DF8 Series fixed dome products Two years on Spectra Ill Spectra Mini Esprit ExSite and PS20 scanners including when used in continuous motion applications Two years on Esprit and WW5700 Series window wiper excluding wiper blades Two years except lamp and color wheel on Digital Light Processing DLP displays The lamp and color wheel will be covered for a period of 90 days The air filter is not covered under warranty Two years on Intelli M elDC controllers One year except video heads on video cassette recorders VCRs Video heads
44. be such that the amount of air flow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit for example use of power strips To reduce the risk of fire use only No 26 AWG or larger for example 24 AWG UL Listed or CSA Certified Telecommunication Line Cord J RISK OF ELECTRIC SHOCK DO NOT OPEN To reduce risk of electric shock do not remove the cover or back of the DS system There are no user serviceable parts inside Refer servicing to qualified personnel only LITHIUM BATTERY DANGER The battery should be replaced only by a service technician The battery is a non operator replaceable cell There is danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the ma
45. ccessfully perform these steps again Otherwise Verify that the VAUs and XMUX2 units are properly connected by completing the following steps on each VAU NOTE Do not perform these steps until the XMUX2 units are properly installed and connected to the VAU as described in XMUX2 Installation on page 28 1 Run XPress WinView from Start gt Programs gt Integral The application automatically detects all the XPress boards in the VAU and any connected XMUX2 units Video from the first detected board is then displayed in the video windows 2 Switch among all connected XMUX2 units using buttons 1 4 at the top of the main window 30 C3662M 6 08 5 If a XMUX2 unit is not detected for an XPress board eight black windows are displayed for that board Check the connection between the XMUX2 unit and the selected XPress board If an input on the XMUX2 unit does not detect a video signal only the input number is displayed in its assigned window Check the connection between the camera and the input Name each VAU and assign a TCP IP address Configure the DS Enterprise distributed system using DSAdmin The DSAdmin application is used to configure your DS Enterprise distributed system A full discussion of DSAdmin can be found in the Digital Sentry System Software Operation Configuration manual C3661M or the DS NVR and DS NVs System Software Operation Confugration manual C3663M However the basic steps used to configure the hardware
46. cks up for a specified amount of time or if a vital service isn t running the WatchDog the services are not reactivated by the first restart FlashGuard restarts the component again up to a total of five times After the fifth attempt an error message appears in the Digital Sentry client Service causes FlashGuard to restart the component The following events cause one or both of the described actions Table C Watchdog Service Events Trigger Restart Event relay output component A watched service is not started or cannot be started YES YES while the WatchDog Service is running A service on the component is the source of a Critical YES NO Message currently listed in the message queue Any event entered in DSWatchEventEditor YES NO Refer to the DSWatchEventEditor on page 41 for details NOTES The Digital Sentry WatchDog Service must be running for FlashGuard to trigger its relay output or restart a component If a DS component s services must be stopped for any reason always stop the WatchDog Service before stopping any other service Similarly when you start a component s services always start the WatchDog Service last In most cases FlashGuardTest indicates a COM port that is one digit lower than the actual COM port number used with PTZ cameras For example if FlashGuardTest displays 5 as the COM port use COM6 as the PTZ port The only exception occurs if FlashGuardTest displays 2 as the COM port
47. components of your system are as follows 1 2 Run DSAdmin on the DMS or any client computer from Start gt Programs gt Integral If a message appears indicating the Servers List file cannot be found click No to create a new file Click Save to accept the default file name and location Expand the folder in the directory tree to reveal Available Systems Right click Available Systems and select Add System to display the Add System window In the Add System window enter the DMS name in the System Name field Also enter the IP address of the DMS in the TCP IP Address field Then select AutoConnect and click Save Expand Available Systems in the directory tree to reveal the newly entered System Name Right click the system and select Refresh Expand the system and right click the VAUs folder Add the name and IP address of the first VAU and click Save Right click the VAUs folder again to add each remaining VAU To configure the XMUX2 units connected to a VAU select the VAU in the directory tree and then the VAU Info tab Select XMUX2 and then select Active for each XMUX2 unit Select either NTSC or PAL as the video standard This completes the installation of the DMS VAUs and XMUX2 units Refer to the Digital Sentry System Software Operation Configuration manual C3661M for further DSAdmin instructions including configuring camera recording serial inputs and setting up external storage Run the services 1 Z 3 C3662M 6
48. ded with some systems PTZ cameras Cameras with pan tilt zoom PTZ functionality connected through RS 232 or RS 422 ports DS ENTERPRISE SAVR INSTALLATION To install a DS Enterprise SAVR unit refer to Figure 3 on page 12 and complete the following steps C3662M 6 08 1 2 Plug the power cord into the power connector Item is the COM1 connector which is used to connect RS 232 based PTZ cameras Refer to PTZ Installation on page 29 for installation details Plug the monitor into the monitor connector 8 and its power cord into an electrical outlet Connect the network port to a network switch using Cat5 cable Plug the USB mouse into a USB connector Plug the USB keyboard into a USB connector Plug a USB printer into a USB connector Plug PC speakers into the line out connector E Item is the FlashGuard cardlet relay output bottom two pins which can be used to trigger an alarm when a critical error occurs Refer to FlashGuard and the WatchDog Service on page 40 for details about the relay output The top four pins in are the COM5 connector which is used to wire RS 422 based PTZ cameras Item is an XPress board which is used to connect to an XMUX2 unit There is one XPress board for each XMUX2 unit and the number of boards varies based on the model number Refer to the XMUX2 installation instructions for details on connecting the XPress boards to XMUX2 Item is the audio connector bracket From t
49. dicates that the trigger is closed connected to ground and 1 indicates that the trigger is open pulled or floating to high voltage For outputs 0 zero indicates that the relay is open and 1 indicates that the relay is closed only output 1 is currently available on DS RealVue systems C3662M 6 08 NETWORK HEALTH MONITORING Digital Sentry allows you to automatically monitor certain system parameters over a network connection using third party monitoring software To monitor a Digital Sentry system use the third party software to load the MIB files from the following location on the Digital Sentry server C Program Files Iintegral Health Monitor MIB A partial list of system parameters that can be monitored is as follows Computer Host name IP Address Serial number Trap destinations Motherboard amp CPU temperature Digital Sentry Software Cameras Product version Product ID Product key Status of services Days of video on disk Quantity Type Input Number Names Status Recording scene loss signal loss Hard Drives Quantity Serial number Temperature Diagnostics Support varies based on hardware platform C3662M 6 08 45 USING DIGITAL SENTRY BACKUP MANAGER Digital Sentry DS Backup Manager is used to back up and restore databases and settings or to upgrade a Digital Sentry system 46 BACKING UP THE DATABASE To back up the Digital Sentry database complete the followi
50. e Lith hae lit al ta tah a aah e ha 43 Switched DU Si A oa wae awe EA 43 Using Integral license Key Uuli seiis aided meth theca nade able ios 44 Using RealVue Diagnosti Tool srne sas t 44 NetworkshlealthsMOn ton ngtecnite a a cent tattle at A A e a ve Mle a tet el A a alam ned 45 Using Digttal S ntry Backup ME Piro a ape Wenning Ad LAR INA EDO IIA 46 BackingUp the Databases catarsis he MMi on ety elena ae Seca ri eta a Ne el 46 Restoring Archived Datars si s6 eves ke te ek a ee la e Bek Sl les Sule Le ea ten odd O a ss 46 Repairing and Rebuilding a Digital Sentry Database 0 2 cnn eee et tenn ee eee 47 Repairing a Restored Database ceci ido Aes ells CAG eS he og OO A oe eR la Di da lali id 47 Rebuilding Using tixlOcal s cats A a os 47 Testing a Network CONC a a A RA A ads 47 Digital Sentry Network Speed Simulation o oo onanan anann 48 Checking for Video Flesia ai ate o trade ld de AAN A a Se ee eR Oe oe Eos patada 48 A se oe A E RAN 49 OPINA e A A A A Ut a a AAG Aa dale s WARE celal Neg 49 OPML A al 49 OPONAS rd ii id dd 49 AA A Agel ete eit e o Se de A 49 Recovering Video Files Without a Database Backup 0 enn nen eee need nent nee e nas 50 Removing References to Local Files on Failed Hard Drives 2 0 0 enn n nee n nent enn e eas 50 Specifications DS RealVue Desktop 0004 acta dl dial dee id da 6 Gb Rad ead dao dr Mada dad 51 specifications DS Rea lVUSRAID oi a asi dra 52 Specifications DSRealVu
51. e XPRESS cai be roadie is ita proba 53 Spec CAOS O a a ASES fa dada tin 54 Specifications DSAPTESS a A a dali 55 Specifications DS Desktope A A E ya ek A Ai SS 56 Specifications DS ENEE A A A A heed ok ey eee as 57 Specifications DS VR cet ns atk ee ods A a eo ths ey nat aa 58 C3662M 6 08 List of Illustrations C3662M 6 08 NOY See es gt krni oDooNnNgogoDoA ARAUAN gt DODMDAONOATHWN gt WWWWONNMNMNN NM MN PN PY 0N 000 Y DOR WDN gt Typical DS Enterprise SAVR or DS XPress System Typical DS Enterprise Distributed System Rear Pahel of DS Enterprise SAVR 200 A Yer Aree dal lee hd AA pe ae ae ee eek DS Enterprise SAVR Audio Connector Rear Panel of DS XPress with XMUX2 DS XPress Audio Connector ie cs ohact a sluadapowd Have he ee AA rd ee aude Rear Panel of DS XPress with Internal Camera Inputs DSX ress Audio Connector mitsa e O EE EE a a aA aene tad eo diia Sate Rear Panel of 9 and 16 Input DS Desktop Rear Panel of 4 Input DS Desktop DS Desktop Audio Connector Rear Panel of DS 000 sd E A A sa eats GRAS e oe eee ene ESTE 1 DS1000 AUdIO COMEctO eolica da td a dass dead Rear Panel NDS REVUE AP A Dies aie a xl DS RealVue XPress Audio Connector Rear Panel of DS RealVue Desktop DS RealVue Desktop Alarm Brackets com cn cscs dad alas DS RealVue Desktop Audio Connector Rear Panel of DS RealVue RAID Rear Paneliof DS Real VueRAID Ss aeeie tilda peti Mate od det ia id a Cichlid Ge AS ad abd te deci MONG AD
52. e component will synchronize with the target computer 4 Click Save 5 Click View Scheduled Tasks to verify that the synchronization is properly scheduled You can force a synchronization at any time by clicking Force Time Sync You can also delete a time sync schedule by clicking Delete Time Sync Task The Last Time Sync field displays the results of the most recent time synchronization and the bottom field displays a log file containing additional information about the most recent synchronization To ensure that you are viewing the most recent information use the Click to Reload button The bottom of the FLTime window shows the current time of the component in both 24 hour and 12 hour format USING XPRESS WINVIEW XPress WinView XPressWY application is a Windows application capable of displaying video from the camera inputs of up to four XPress video capture cards in a single DS component XPressWV can also display video from up to 32 cameras connected to XMUX2 units RUNNING WINVIEW When you open XPressWY the application automatically detects all the XPress boards up to four in the computer Data and video from the first detected board is then displayed in the main XPressWV window You can switch among the XPress boards using buttons 1 4 at the top of the main window STATUS BAR The status bar at the bottom of the main window contains the following information for the currently selected XPress board e Board number 1 4
53. er cord into an electrical outlet To provide power to the system turn on both power switches To turn on the system use the power switches on the front panel of the unit C E JE JE X 6 E E FEA RSS 3 3 EI ca AS a 3 3 O O N Il l l I l l Y Figure 19 Rear Panel of DS RealVue RAID C3662M 6 08 XIO INSTALLATION Refer to Figure 20 Figure 21 Figure 22 and Figure 23 on page 24 and then complete the following steps f 2 Plug the end of the XIO cable with three connectors B into one of the video capture boards on the DS RealVue RAID system Plug the other end of the XIO cable P into the XIO unit The first video capture board on the DS RealVue RAID rear panel from the left connects to the top connector on the back of the XIO unit 62 Each successive video capture board connects to the next available connector on the XIO unit Connect your cameras to the BNC connectors on the XIO unit B e On 8 input systems you can use only the top row of connectors inputs 1 8 e Ona 16 input system you can use only the top two rows of connectors inputs 1 16 e Ona 16 input system with looping outputs the second and fourth rows are looping outputs f
54. erating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight Specifications DS 1000 Analog IP 16 16 32 MPEG 4 NTSC PAL 704 x 480 704 x 576 352 x 240 352 x 288 NTSC PAL 160 ips 133 ips 480 ips 400 ips 120 ips 100 ips 500 GB 1000 GB or 2000 GB Up to 16 Ho CP IP 10 100 1000 MB 100 240 VAC 50 60 Hz autoranging Internal 310 W 280 W sustaining 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50 ft to 10 000 ft 15 m to 3 048 m 0 25 G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 21 0 D x 19 0 W x 7 0 H 53 34 x 48 26 x 17 78 cm 40 Ib 18 14 kg 54 Ib 24 49 kg C3662M 6 08 VIDEO Video Inputs Internal XMUX2 16 XMUX2 32 Video Compression Video Resolutions D1 2CIF CIF Video Frame Rate Internal Video Storage AUDIO Audio Channels NETWORK Interface ALARM 1 0 Alarm Inputs POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Operating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight XMUX 2 Dimensions Unit Weight Shipping Weight C3662M 6 08 Specifications DS XPress 16 or 32 16 32 48 or 64 with loop through 32 64 96 or 128 VEX NTSC PAL 720 x 480 720x576 704 x
55. erties 4 Enter the following information IP address 192 168 x x where x is any value from 0 to 255 Subnet mask 255 255 0 0 Leave the Default Gateway and DNS information blank 5 Click OK To isolate storage units you must also configure the other DS components to communicate with them on the private network To do this complete the following steps on the Server and VAUs 1 On the Desktop right click My Network Places and select Properties 2 Right click Local Area Connection and select Properties 3 Select Internet Protocol TCP IP and click Properties The primary network IP address appears on the General tab in the Internet Protocol TCP IP Properties window you do not need to change this 4 To configure the private network click Advanced 5 On the IP Settings tab click Add under IP Addresses 6 Enter the following information to create a unique private IP address for this component IP address 192 168 x x where x is any value from 0 to 255 Subnet mask 255 255 0 0 7 In Windows Explorer open c winnt lsystem32 drivers etc hosts using Notepad Add the private IP addresses and computer names of the storage units as determined in the previous procedure Then save and close the file The Server and VAUs can now communicate with both the storage units on the private network and client computers on the primary network CONFIGURING THE VSANWatchService 42 VSANWatchService runs on a VSAN Server
56. ete the following steps 1 Configure the remote storage system so that the DSServiceUser account on the DS system has access rights to read write and delete files on the remote system s drives 2 On the remote storage system share all drives that will be used to store Digital Sentry video files 3 Log on to the DS system as dsserviceuser The default password is also dsserviceuser 4 Change the password for the DSServiceUser account on the DS system to match the password for the DSServiceUser account on the remote storage device The password must also be changed for the following services in Control Panel that run with the DSServiceUser account DS WatchDog DS Storage DS VideoServer MSSOLServer and IntegralSOLAgentService 5 On the DS system map one of the drives on the storage location using the UNC name ComputerName storagelocation Verify that files can be moved to and deleted from this location 6 Run DSAdmin and select the Storage Locations tab on the VAU level of the directory tree The Storage Locations table contains local disk entries Add entries for each shared drive on the remote computer by selecting Add Storage Location and entering the full UNC path name for the storage location Enter 1000 for the MinFreeMB 7 After all storage locations are entered select Activate Storage Location for each one Select Copy to Network Storage Locations 8 For proper detection of independent drives disabling wri
57. for installation details Plug PC speakers into the line out connector Item is an optional SCSI card which is used to connect to the external storage units Connect one or both of the network ports to a network switch IP cameras and so forth using Cat5 cable Item is the audio connector bracket From top to bottom are audio inputs 1 4 ground audio inputs 5 8 ground audio inputs 9 12 ground audio inputs 13 16 ground Connect cameras to the camera inputs B Inputs 17 32 the top row of BNC connectors are available only on 32 input systems Inputs 9 16 are visible but cannot be used on 8 input systems The four connectors indicated by are multicamera video outputs Plug the power cord into an electrical outlet and turn on the power switch To turn on the server use the power switch on the front panel of the unit Figure 14 Rear Panel of DS RealVue XPress NOTE The top row of camera inputs is included only on 32 input systems Inputs 9 16 are visible but cannot be used on 8 input systems C3662M 6 08 AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 AUDIO OUT 1 AUDIO OUT 2 AUDIO OUT 3 AUDIO OUT 4 GROUND 1 GROUND 2 GROUND 3 GROUND 4 00000000o0oo0o Figure 15 DS RealVue XPress Audio Connector DS REALVUE
58. ft to 10 000 ft 15 m to 3 048 m 0 25 G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 15 00 D x 13 00 W x 5 25 H 38 10 x 33 02 x 13 34 cm 20 Ib 9 07 kg 32 Ib 14 51 kg C3662M 6 08 VIDEO Video Inputs Internal XMUX2 16 XMUX2 32 Video Compression Video Resolutions ACIF 2CIF CIF Video Frame Rate IP Camera Frame Rate 16 Inputs CIF 16 Inputs 4CIF Internal Video Storage AUDIO Audio Channels NETWORK Interface ALARM 1 0 Alarm Inputs POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Operating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight XMUX 2 Dimensions Unit Weight Shipping Weight C3662M 6 08 Specifications DS Enterprise 16 or 32 16 32 48 or 64 with loop through 32 64 96 or 128 VEX NTSC PAL 704 x 480 704x576 704 x 240 704 x 288 352 x 240 352 x 288 Up to 480 400 ips NTSC PAL NTSC PAL 240 ips 200 ips 80 ips 67 ips 250 GB 500 GB 750 GB or 1000 GB 4 per VAU TCP IP 100Base T 100 240 VAC 50 60 Hz autoranging Internal 300 W 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50 ft to 10 000 ft 15 m to 3 048 m 0 25 G at 3 Hz to 200 Hz at at a sweep rate of 0 5 octave min 23 0 D x 19 0 W x 7 0 H 58 42 x 48 26 x 17 78 cm 40 Ib 18 14 kg 50
59. h as logging an error and opening a FlashGuard relay when there is a potential need for human intervention Digital Sentry WatchDog Service monitors a set of Windows Event Logs DSWatchEventEditor is an application used to specify which Event Logs are monitored and selects specific events to watch in those logs The DSWatchEventEditor application contains two lists the Computer Name Event Log list includes all event logs to monitor on specific computers and the Source Event ID list includes all specific events to monitor from specific sources Each list contains pairs of corresponding entries To create the lists complete the following steps if 8 9 Enter the Computer Name of the computer containing the event log you want to monitor To select the local system you can omit the Computer Name Enter the Event Log usually System or Application To add the value pair to the list click Add To remove a value pair from the list select the pair and click Remove Repeat until all Computer Name Event Log pairs are specified Enter the Source of an event as listed in the Event Log Enter the Event ID of the event as listed in the Event Log To add a new value pair to the list enter the values and click Add To remove a value pair from the list select the existing values and click Remove Repeat until all Source Event ID pairs are specified When finished click Update and exit the program To cancel cha
60. ing the input voltage switch Plug the power cord into an electrical outlet and turn on the power switch To turn on the server use the power switch on the front panel of the unit gt N Y Y r A NS a UO if y p Figure 9 Rear Panel of 9 and 16 Input DS Desktop NOTE The number of camera input BNCs varies based on the model number C3662M 6 08 e el 15 eB mS bee o ys E ie 6 A Sa 7 AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 AUDIO OUT 1 AUDIO OUT 2 AUDIO OUT 3 AUDIO OUT 4 GROUND 1 GROUND 2 GROUND 3 GROUND 4 0 0 0 00 00 00 0 0 O Figure 11 DS Desktop Audio Connector DS 1000 INSTALLATION To install DS 1000 refer to Figure 12 on page 18 and then complete the following steps ll 2 C3662M 6 08 Plug th Plug a bottom Plug th Plug th Plug a e power cord
61. into the power connector monitor into a monitor connector and its power cord into an electrical outlet The top connector is for a VGA monitor and the connector is for a DVI monitor e USB keyboard into a USB connector 6 e USB mouse into a USB connector USB printer into a USB connector Plug PC speakers into the line out connector Item is a SCSI card which is used to connect to the VSAN external storage units A chain of up to four VSAN units can be connected to the SCSI card Item is the audio connector bracket From top to bottom are audio inputs 1 4 ground audio inputs 5 8 ground audio inputs 9 12 ground audio inputs 13 16 ground Connect one or both of the network ports to a network switch IP cameras and so forth using Cat5 cable 13 14 Item is the COM5 connector which is used to connect RS 422 PTZ cameras Refer to PTZ Installation on page 29 for installation details Item shows the connector for the 16 digital inputs and alarm output Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin Wire an alarm device to AO and AO Connect cameras to the camera inputs B Inputs 17 32 the top row of BNC connectors are available only on 32 input systems Plug the power cord into an electrical outlet and turn on the power switch B To turn on the server use the power switch on the front panel of the unit
62. mpt from Start gt Programs gt Accessories Type cd digitalsentry in the Command Prompt window Press Enter and then type rebuild go Press Enter to start the repair process This process can be lengthy especially if a large amount of time has elapsed since the backup was created A log file named REBUILD LOG is created in the CADigitalSentry directory Examine the log file for information about the repair procedure You may now restart the Digital Sentry services and resume normal operation of the system REBUILDING USING FIXLOCAL The fixlocal command should be run only on the computer where the VideoServer service is installed It queries the database for all local video file records and verifies that the files exist and are the same size If a file is not found the corresponding entry is removed from the database If the program cannot access the drive the video file record points to the video file record is ignored If the video server is not configured to copy to a remote location the fixlocal command can be run while the VideoServer service is running TESTING A NETWORK CONNECTION These steps allow you to test whether the network connection of computer you are using or any other computer on the network is functional i 2 C3662M 6 08 From the Start menu go to Programs gt Accessories gt Command Prompt Type ping 192 168 0 1 substitute the example IP address with the IP address of the computer whose network connection
63. nd TX pins on connector are used to wire the PTZ camera The location of this connector varies among DS models Refer to Figure 32 and Figure 33 to locate COM5 NOTE In DSAdmin you must select COME as the PTZ port when using the COM5 connector This port is called COM2 in most previous versions of DS systems In those cases you should select COM2 in the software Run FlashGuardTest to determine the PTZ COM number refer to FlashGuard and the WatchDog Service on page 40 for details COM2 OR COM5 Figure 32 DS Enterprise SAVR DS XPress VAU PTZ Connections II PTD PTA NPT A INPUTS INPUT PUTIN INPUT o i TX 1 OOODVOOQOO O 06020 0 NENSNBNENS TO PTZ CAMERA I COM2 OR COM5 Figure 33 DS 1000 RealVue PTZ Connections C3662M 6 08 29 DS Enterprise Distributed System Installation Install all physical equipment in a rack or other permanent location 1 Install the XMUX2 units as described in XMUX2 Installation on page 28 2 Install the DMS as described in DMS Installation on page 26 3 Install the VAUs as described in VAU Installation on page 26 Name the DMS 1 Start the D
64. ng steps 1 6 Using Windows Explorer create a directory named DS Backup in one of the following locations you want to save the video data create this directory on the Data drive you want to reformat and reinstall all Digital Sentry software create the directory on a network drive or removable storage medium or copy the files to a temporary location on the hard drive and burn the files to a disc Close the Digital Sentry client DSAdmin and all related applications Insert the DS Backup Manager CD into the CD ROM drive The program should run automatically if it does not browse to the CD and run DSBackup exe In the top portion of the DS Backup Manager window browse to the DS Backup directory that you created Click Archive Current Settings If the selected directory is not empty a warning message will appear If the location was correctly selected click Yes The current status of the backup procedure is displayed at the bottom of the window Services are stopped and started during this process Archive Complete appears when the procedure is finished RESTORING ARCHIVED DATA To restore an archived Digital Sentry database complete the following steps 1 2 Close Insert DSBac In the he Digital Sentry client DSAdmin and all related applications he DS Backup Manager CD into the CD ROM drive The program should run automatically if it does not browse to the CD and run up exe op por
65. nges click Cancel to exit the program If one of the Event Logs in the Computer Name Event Log list logs an event with a source and ID that matches a pair in the Source Event ID list Digital Sentry WatchDog Service logs the event on the DS server and opens a FlashGuard relay RAID IP ADDRESSES This section of DSWatchEventEditor allows you to enter the IP addresses of VSAN storage units that you want to monitor Type in the IP address of a VSAN and click Add Repeat for each VSAN unit When finished click Update and exit the program A WARNING When you upgrade Digital Sentry server software all monitored events listed in DSWatchEventEditor are lost It is C3662M 6 08 recommended that you maintain a hard copy of the list of monitored events in case you need to re enter events after an upgrade 41 ISOLATING STORAGE UNITS ON A PRIVATE NETWORK In some installations you can isolate components of a DS system on a private network The Server and VAUs must be accessible to client machines and cannot be isolated However storage components such as VSAN Servers and VSAN units can exist on a private network Isolated components must be assigned private unique IP addresses for the subnet To isolate the storage units complete the following steps on each unit 1 On the Desktop right click My Network Places and select Properties 2 Right click Local Area Connection and select Properties 3 Select Internet Protocol TCP IP and click Prop
66. nt storage requests There also must be enough network bandwidth available to move video data from the VAUs to the storage location A standard VAU has 230 GB of disk space for use as a local cache A video file is created for each video input device every 15 minutes during scheduled recording time unless no trigger occurs during motion or alarm recording After a 15 minute period the file is closed and put in a queue for copying to the remote disk The required steady state bandwidth can be calculated as follows for a 64 camera system recording 3 75 ips with 15 percent activity and 8 000 byte images 64 cameras x 3 75 images camera x 0 15 percent of time activity or motion occurs x 8 000 bytes image x 8 bits byte 2 3 Mbit In this case 2 3 Mbit of bandwidth is required for storage Additional bandwidth is needed to view live video and play recorded video ADS system can use RAID 0 1 10 or 5 in addition to independent JBOD drives for remote storage The type of RAID used can significantly impact bandwidth it is important to choose a RAID configuration that supports the required bandwidth By default current shipping versions of DS systems favor JBOD drives in terms of balancing performance with drive failure error detection However if a RAID drive array is used Digital Sentry can be reconfigured using a database setting to improve RAID performance at the cost of some loss of drive failure error detection To configure network storage compl
67. nufacturer s instructions C3662M 6 08 Regulatory Notices This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Class A All DS models except DS NVR RADIO AND TELEVISION INTERFERENCE This equipment has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission s rules This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Video Quality Caution FRAME RATE NOTIC
68. o not run the rebuild command on more than one component at a time If you need to recover video files but you did not back up your database complete the following steps ile Ze 3 5 6 Stop all Digital Sentry services on the server VAUs and network storage devices On each recovered server VAU SAVR install the appropriate software from the Server VAU CD On any client computer run DSAdmin and select the server you recovered Add the VAUs and storage locations as described in the Digital Sentry System Software Operation Configuration manual C3661M or the DS NVR and DS NVs System Software Operation Configuration anual C3663M You must use the same VAU and storage location names that were configured before the recovery procedure occurred and you must activate the same video input device numbers 3 Copy the REBUILD EXE file from the Util directory on the Server VAU CD to the c DigitalSentry directory on each recovered server VAU SAVR On each recovered server VAU SAVR run Command Prompt from Start gt Programs gt Accessories Type cd digitalsentry and press Enter Type rebuild go and press Enter A file named REBUILD LOG is created in CADigitalSentry If a file s record cannot be created that information is included in REBUILD LOG REMOVING REFERENCES TO LOCAL FILES ON FAILED HARD DRIVES After the failure of a hard drive used to store local video files on a DS XPress VAU or DS Enterprise SAVR unit you must rem
69. op to bottom are audio inputs 1 4 audio outputs 1 4 and four grounds Item is an optional SCSI card which is used to connect to the external storage units Plug the power cord into an electrical outlet To provide power to the server turn on the power switches B To turn on the server use the power switches on the front panel of the unit ld S X E it pon o 2 AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 AUDIO OUT 1 AUDIO OUT 2 AUDIO OUT 3 AUDIO OUT 4 GROUND 1 GROUND 2 GROUND 3 GROUND 4 O 000000 00 0 0 0 Figure 4 DS Enterprise SAVR Audio Connector DS XPRESS WITH XMUX2 INSTALLATION To install DS XPress with XMUX2 refer to Figure 5 on page 13 and then complete the following steps ig 2 Plug the power cord into the power connector Item is the COM1 connector which is used to connect RS 232 based PTZ cameras Refer to PTZ Installation on page 29 for installation details Plug the monitor into the monitor connector and its power cord into an electrical outlet Connect the network port to the network switch using Cat5 cable Plug the USB mouse into a USB connector Plug the USB keyboard into
70. or the corresponding inputs in the first and third rows e Ona 32 input system you can use all 32 inputs Connect analog monitors VCRs and so forth to the analog outputs e On 8 input systems you can use only the top analog output On a 16 input system you can use only the top two analog outputs e Ona 16 input system with looping outputs only the top and third analog outputs are visible and you can use both outputs On a 32 input system you can use all four outputs Connect audio devices to the audio inputs e On 8 input systems you can use only the top set of audio connectors e Ona 16 input system you can use only the top two sets of audio connectors e Ona 16 input system with looping outputs only the top and third set of audio connectors are visible and you can use both sets e Ona 32 input system you can use all four sets of audio connectors Connect your alarm input devices to the alarm input connectors 4 Connect your alarms to the alarm output connector B Only Relay 1 is currently used Wire optional RS 422 based PTZ cameras to the COM5 connector Refer to PTZ Installation on page 29 for more details Connect one end of the DB 37 cable to the 37 pin port on the XIO panel and the other end of the cable to the 37 pin port on the DS RealVue RAID rear panel CEES CEES CS CEES C3662M 6 08
71. ove references to the video files from the database To do this complete the following steps on the component that contained the failed hard drive 1 2 Run Command Prompt from Start gt Programs gt Accessories Type cd digitalsentry and press Enter Type rebuild fixlocal and press Enter A file named REBUILD LOG is created in CADigitalSentry This file lists all video file references removed from the database 50 C3662M 6 08 VIDEO Video Inputs Video Compression Video Resolutions D1 2CIF CIF Video Frame Rate 4 Inputs 8 Inputs 16 Inputs IP Camera Performance CIF ACIF Internal Video Storage AUDIO Audio Channels NETWORK Interface ALARM 1 0 Alarm Inputs Alarm Outputs POWER Power Input Power Supply Power Consumption ENVIRONMENTAL Operating Temperature Storage Temperature Operating Humidity Operating Altitude Operating Vibration PHYSICAL Dimensions Unit Weight Shipping Weight C3662M 6 08 Specifications DS RealVue Desktop 4 8 or 16 MPEG 4 NTSC PAL 720 x 480 720 x 576 704 x 240 704 x 288 352 x 240 352 x 288 NTSC PAL 120 ips 100 ips 240 ips 200 ips 480 ips 400 ips 16 channels at 15 fps 16 channels at 5 fps 500 GB or 1000 GB Up to 8 TCP IP 10 100 1000 MB 100 240 VAC 50 60 Hz autoranging Internal 300 W 50 to 95 F 10 to 35 C 40 to 149 F 40 to 65 C 20 to 80 noncondensing 50 ft to 10 000 ft 15 m to 3 048 m 0 25
72. ront panel of the unit C3662M 6 08 O Y Y S v N V aif y E ot 50099000060 900000000000 818 BBBBBBSBBSIBH BEBE EE Figure 16 Rear Panel of DS RealVue Desktop NOTE The number of camera input BNC connectors varies based on the model number C3662M 6 08 ALARM IN 1 ALARM IN 2 GROUND 1 ALARM IN 3 ALARM IN 4 GROUND 2 ALARM IN 5 ALARM IN 6 GROUND 3 ALARM IN 7 ALARM IN 8 GROUND 4 o000000 00 00 0 ALARM IN 9 ALARM IN 10 GROUND 5 ALARM 1 ALARM IN 12 GROUND 6 ALARM IN 13 ALARM IN 14 GROUND 7 COM oo 6 6 0 0 0 0 O O O c Figure 17 DS RealVue Desktop Alarm Bracket AUDIO IN 1 AUDIO IN 2 AUDIO IN 3 AUDIO IN 4 GROUND 1 AUDIO IN 5 AUDIO IN 6 AUDIO IN 7 AUDIO IN 8 GROUND 2 00 0 00 00 0 50 0 0 AUDIO IN 9 AUDIO IN 10 AUDIO IN 11 AUDIO IN 12 GROUND 3 AUDIO IN 13 AUDIO IN 14 AUDIO IN 15 AUDIO IN 16 GROUND 4 Go
73. tallation instructions This section describes how to connect each of the major components of a DS system e System specific installation instructions This section describes how to configure the components in a DS system It includes instructions for naming computers configuring IP addresses and connecting video acquisition units VAU to the Digital Sentry database e Software installation instructions This section describes how to install Digital Sentry software from two CDs a Server VAU installation CD and a Client Admin installation CD e Procedural instructions This section covers many individual administrative procedures such as changing IP addresses and passwords configuring network storage and using Digital Sentry utilities TYPICAL SYSTEMS C3662M 6 08 The following pages illustrate conceptually how several types of DS systems can be connected Please note that these illustrations cover only a small percentage of the possible combinations of DS components 16 INPUT XMUX OR XMUX 2 DS ENTERPRISE SAVR OR DS XPRESS W 64 INPUTS SCSI WAN LAN STORAGE Figure 1 Typical DS Enterprise SAVR or DS XPress System The server is the centerpiece of a DS system Separate VAUs can connect to the server through a switch The server stores large amounts of video on the optional VSAN storage unit An optional RS 232 trigger input from an access control system and a digital 1 0 panel can also be connected to the server Refer
74. te through is required to properly detect system drive failures However for RAID drives write through must be enabled to achieve proper network copy performance If the storage device is in a RAID configuration a Configuration Parameter may have to be changed to enable write through The configuration parameter is VideoServer CopyTheFile changing this value to 0 zero disables write through and increases the copy speed 9 Start the Digital Sentry services DS VideoServer DS WatchDog and DS Storage Files are then created in the Video directory on a local drive and copied to the remote location at the end of each 15 minute period 00 15 30 and 45 after the hour 10 Verify that files are copied to the remote storage device every 15 minutes The Video directory should never have more than two times the number of video input devices on the VAU or SAVR box If it does this means that it is unable to copy the data fast enough to the remote storage unit or the remote storage unit is not accessible 38 C3662M 6 08 CONNECTING A SERIAL INPUT DEVICE TO A DS SYSTEM Before you configure a serial input device connected to a DS system complete the following steps 1 Determine baud rate parity stop bits and size of serial string for your alarm system 2 Determine the text string that you want to trigger recording The following examples are text strings you might want to use 0 23 15 DOOR140 FORCED lt cr gt lt lf gt 0 23 20 READER14
75. the following pages CHANGING A COMPUTER NAME 1 Right click My Computer and then select Properties 2 Select the Network Identification Tab 3 Click the Properties button 4 Enter the new name click OK and then click OK again 5 Restart the computer when prompted CHANGING AN IP ADDRESS 1 Right click My Network Places and select Properties 2 Right click Local Area Connection and select Properties 3 Select Internet Protocol TCP IP and click the Properties button 4 Select Use the Following IP Address 5 Enter the IP address and subnet mask 6 If necessary enter the default gateway and preferred DNS server for your network 7 Click OK to close all dialog boxes CHANGING PASSWORDS Passwords you should change on your DS system include the DSServiceUser password and the Administrator password 1 From the Start menu open Settings and Control Panel 2 Open Administrative Tools 3 Open Computer Management 4 Select Local Users and Groups from the directory tree 5 Select Users from the directory tree 6 o ight click the account whose password you want to change and select Set Password 7 Enter the new password confirm it and click OK If you change the DSServiceUser password you must also change the password for the services that use this account 1 n Administrative Tools open Services 2 o ight click Digital Sentry Storage Service and select Properties 3 Select the
76. tion of the DS Backup Manager window browse to the location where the backed up data is stored If you are upgrading from Digital Sentry version 2 x to version 3 x select the Run SOL Refresh After Restore is Complete option and make sure th Click R e correct location is displayed C Digita Sentry ds20_refresh sql estore Archive Settings If you are sure you want to overwrite all existing data select Yes when the warning message appears The current status of the restore procedure is displayed at the bottom of the window Services are stopped and started during this process In anu pgrade situation this procedure can require several minutes Restore Complete appears when the procedure is finished Update the computer name and IP address as prompted C3662M 6 08 REPAIRING AND REBUILDING A DIGITAL SENTRY DATABASE REPAIRING A RESTORED DATABASE If you want to maintain video that was recorded since the last backup complete the following steps 1 2 3 Stop all Digital Sentry services on the server VAUs and network storage devices From the Digital Sentry Server VAU CD copy REBUILD EXE from the UTIL directory to the CADigitalSentry directory on the server If you have any video files saved on distributed VAUs that is if the files have not been copied to the server yet copy REBUILD EXE from the UTIL directory to the C DigitalSentry directory on each VAU On the server and each VAU run Command Pro
77. ultiple similar strings for the same alarm only the string with one of these segments is recognized After you enter the text click Add Alarm Text Enter all of the the text string segments the alarm panel sends to indicate that an alarm is occurring The instance of one of these segments in a string is recognized as an alarm These segments are used to trigger recording in certain zones that you will configure After you enter the text click Add To determine which cameras should begin recording when certain text strings are sent through specific COM ports complete the following steps 1 Use DSAdmin to create a Zone using instructions found in the Digital Sentry System Software Operation Configuration manual C3661M or DS NVR and DS NVs System Software Operation Configuration manual C3663M This zone should include all cameras that begin recording when the text strings are received by Digital Sentry 2 Select the zone in the directory tree and select the Serial Input tab 3 Select a COM port enter the text that the alarm panel will send during a particular alarm and click Add When the alarm panel sends this text through the designated COM port the zone s cameras begin recording To test the serial device configuration complete the following steps 1 In DSAdmin expand the directory tree to Configuration Parameters 2 Highlight the Services SerialLog parameter This parameter creates a log file of data read on the COM ports
78. y procedure When finished proceed to After Recovery OPTION 3 Complete the following steps if you chose option 3 from the recovery menu 1 Select YES to proceed 2 Determine whether drive 1 has both the system and data partitions and then select YES or NO to begin the recovery AFTER RECOVERY When the recovery is finished complete the following steps 1 Remove the recovery CD and restart the component 2 Log on to Windows 3 If prompted install the applicable hardware drivers and restart the system Depending on your hardware configuration the computer might automatically reboot after this process is complete 4 Change the computer name workgroup and IP address 5 Install the software for the specific component as described in Software Installation on page 32 If the recovered component is a server VAU or SAVR restore the database backup as described in Using Digital Sentry Backup Manager on page 46 If you have not created a backup you can recover the video files as described in Recovering Video Files Without a Database Backup on page 50 C3662M 6 08 49 RECOVERING VIDEO FILES WITHOUT A DATABASE BACKUP NOTES It is highly recommended that you perform a database backup after the initial configuration of your DS system and then on a regular basis Recovering video files without a database backup is a very lengthy procedure which is open to serious errors that could result in the loss of recorded video D
79. you are checking and press Enter The following message appears Pinging 192 168 0 1 with 32 bytes of data You can also ping using a computer name For example to ping a Digital Sentry server you might type ping dsserver If the network connection is functional the following message appears Reply from 192 168 0 1 Reply from 192 168 0 1 Reply from 192 168 0 1 Reply from 192 168 0 1 Even if you ping a computer name the correct IP address appears if the ping is successful If the network connection fails make sure that the computer you are using can access other computers on the network by repeating these steps using an IP address that is known to be functional If this works verify that the original computer whose connection you are testing is properly cabled and that a valid unused IP address has been entered correctly If pinging IP addresses works but pinging names does not consult your network administrator for alternative network connection procedures 4 DIGITAL SENTRY NETWORK SPEED SIMULATION This procedure provides the parameters for simulating DVR to client network connection speeds by changing configuration parameters within the DSAdmin utility It is intended for demonstration purposes only and is not currently intended for use on functioning installed systems The result of this simulation is realized when the DVR has only one connected client running on a separate computer To simulate various network speeds
80. ype a valid license key or the Product ID To create a trial license or to view the features enabled by an entered license key click the plus sign next to the ype This also allows you to create a trial temporary license u have entered a valid license key stop and restart the Digital Sentry VideoServer service USING REALVUE DIAGNOSTIC TOOL 44 RealVue Diagnostic Tool allows you to test the video inputs and triggers on a DS RealVue system You can run the utility from the Start menu under Programs and Integral The Rea To view To view then select Black and White Vue Diagnostic window displays the inputs from up to four video capture boards Each of the eight inputs on each board displays video if a camera is properly connected to the input You can click an input s small video window to view its video in the larger window To change the video standard click NTSC or PAL Alternatively you can right click anywhere in the RealVue Diagnostic window select Video Standard from the pop up menu and then select the standard a camera in black and white right click anywhere in the RealVue Diagnostic window select Display Options from the pop up menu and the status of the trigger inputs and outputs right click anywhere in the RealVue Diagnostic window select Display Options from the pop up menu and then select Show Triggers This displays a number for each of the inputs and outputs For inputs 0 zero in

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