Paxar 9445 User's Manual
Contents
1. 13 14 3 Loading a Ribbon Turn the upper ribbon spool clockwise until the black part of the ribbon is past the feed mark If the printer has supplies loaded for continuous printing slide the supply up to the feed mark Make sure the ribbon is correctly positioned Turn the printhead lever to the right to move the printhead against the ribbon and the supply Close the front panel 3 5 2 2 5 Joa Oo a Fog ej 5 9445 Equipment Manual Loading a Ribbon Cassette To load a ribbon cassette 1 Open the front panel 2 Turn the printhead lever to the left to open the printhead Also see the supply loading figure inside the front panel NOTE If the printer has supplies loaded for continuous printing pull the leading edge back to the upper guide before loading the ribbon cassette 3 Remove the old ribbon cassette if necessary Printhead Lever 3 6 3 Loading a Ribbon 4 Remove the new ribbon cassette from the package Then loosen ribbon from cassette as shown below 2 2 5 Joa Oo a ej ej 5 3 7 9445 Equipment Manual 5 Guide the edge of the ribbon around the ribbon guide post 6 Place the cassette on the ribbon spools and push it against the back wall The spool lock will drop out Ribbon Guide Post Printhead Lever 7 Turn the upper ribbon spool clockwise until the ribbon is tight Make su2. Reload ribbon cassette B 3 4 fe c OD a 7 fo fo gt Ke 9445 Equipment Manual Cutting Problem Explanation Cut length is more than 0 03 inches from tag length Call Monarch Service Knife jam message appears Paper is jammed in knife Clear paper and clean away any gum residue Knife out of position Press 6 then press twice to adjust the knife Then press twice to clear the message Blades are worn Call Monarch Service No cut action or sound when key is pressed Knife is out of position Press 6 then press twice to adjust the knife Then press twice to clear the message Knife is locked Unlock knife Your printer is not equipped with a knife No cut action when key is pressed but there is a slight hum B 4 Call Monarch Service Appendix C Specifications Printer Height 14 5 inches 368 30 mm without keyboard 17 7 inches 449 58 mm with keyboard gt Ke Weight 35 Ibs 15 88 kg packaged 5 Power 115 volts 60 Hz standard 220 volts 5 50 60 Hz optional Fuse 3 amps Operating and 40 F to 104 F 4 C to 40 C Storage limits Relative Humidity 5 to 90 no condensation Display Liquid crystal display with 2 lines 32 characters per line alphanumeric Printhead Thermal at 4 15 inches 105 41 mm wide 192 dots per inch 7 6 dots per mm 0 06 inch 1 5 mm reserve non
3. e c 177 7 fo fo a Ss Q B 1 9445 Equipment Manual Start Up and Printing Problem Error message appears during start up Action Turn power off then on and try again If an error message appears again call Monarch Service Check ribbon message appears Load a new ribbon roll or cassette Reload ribbon cassette Heavy printing Adjust print contrast Clean the printhead Change supply Reload ribbon cassette Light printing Adjust print contrast Change supply Reload ribbon cassette No print Change supply Correct the format in Format Entry mode or send a corrected format online Change ribbon cassette Partially printed data B 2 Change ribbon cassette Correct the format in Format Entry mode or send a corrected format online Appendix B Troubleshooting Start Up and Printing continued Problem Printed data becomes misaligned Action Recalibrate the printer Select Printer Options from the main menu then select Define Supply Type Select A lign to recalibrate the printer Printed data wraps around Change supply Correct the format in Format Entry mode or send a corrected format online Printing shadows or smears Clean the printhead Change supply Reload ribbon cassette Voids in printing Clean the printhead Change supply
4. Handbook to set supply options Peel Mode This mode is only used with labels The printer separates the label from the backing paper This mode must be used with On Demand printing 1 Open the front panel 2 Turn the printhead lever to the left to release the printhead Printhead Lever 2 8 2 Loading Supply 3 If you are reloading supply a Cut the backing paper in front of the paper take up spool and then manually rewind the supply roll b While holding the backing paper with one hand turn the take up spool knob counterclockwise about 1 4 turn with the other hand c Slide the backing paper off the take up spool Paper Take up Backing Lock Outer Supply Spool Paper Holder 4 Push the lock to the right to unlock the outer supply holder and remove the outer supply holder from the supply shaft Remove the old supply core if there is one e go 2 5 amp 62 o 5 Remove labels from the first 16 inches of backing paper on the new supply roll 2 9 9445 Equipment Manual 6 Place the new supply roll on the supply shaft as shown F ATAN p Printable Side Inside NOTE For 3 inch 76 2 mm cores a Remove the hub from the inner supply holder b Reverse the outer supply holder so the smooth side faces the supply 7 Hi the supply core on the inner supply holder and ho
5. chapter explains how to load supply for e Non Peel Mode Printing labels are printed in one strip This can be used with Continuous Printing e Peel Mode Printing one label at a time while the backing paper rewinds inside the printer This must be used with On Demand Printing e Fan Fold Mode Printing fan fold supply is printed in one strip Call Service if you would like to use fan fold supply NOTE If your printer has a knife follow the instructions under Non Peel Mode You cannot use On Demand printing with a knife Also if your printer has a knife it does not have the take up spool shown in the instructions for loading supply If you are going to use thermal direct supply no ribbon and your printer is equipped with a ribbon roll adapter turn the thermal supply indicator to the right See Loading a Ribbon Roll in Chapter 3 Non Peel Mode mr e o 2 5 amp 42 Ke o This mode is for both tags and labels The printer dispenses the desired amount of supply without separating the backing paper from the label This mode is usually used with continuous printing 1 Open the front panel 2 1 9445 Equipment Manual Printhead Lower Supply Lever Guide 2 Turn the printhead lever to the left to release the printhead 3 Hold down the lower supply guide and rewind the old supply roll if there is one 4 Release the lower supply quide CAUTION If you r
6. controls how much supply feeds between tags or labels The sensor reads black marks or feed apertures To read black marks or apertures the sensor must be aligned with the black mark or aperture on the tag Otherwise you ll see an error message when you try to print a batch When moving the sensor turn the sensor adjustment knob e CLOCKWISE to move the sensor away from the inside edge of the supply e COUNTERCLOCKWISE to move the sensor toward the inside edge of the supply Sensor Adjustment Knob 2 18 2 Loading Supply Die cut supply requires no sensor adjustment 1 Doone of the following For black mark supply turn the sensor adjustment knob counterclockwise until it stops Do not force the knob For feed apertures turn the sensor adjustment knob counterclockwise until it stops Then turn the knob clockwise as determined below e Measure from the edge of the supply to the center of the aperture e Subtract 1 8 inch 3 1 mm from the measurement e Multiply the result by 36 if you are measuring in milli meters multiply by 1 41 For example if the measurement to the aperture center is 3 8 inch 9 5 mm turn the knob 9 turns to center the sensor saijddns Buipeo7 Sensor Adjustment Knob 2 Close the front panel 2 19 9445 Equipment Manual Adjusting the On Demand Sensor The On Demand sensor stops the printer between tags or labels when you pri
7. for wide or narrow supply turn the supply width Adjustment Knob to e NARROW for supply two inches in width or smaller e WIDE for supply greater than two inches in width NOTE Be sure the adjustment knob snaps back into place after you turn it Printhead Lever Supply Width Adjustment CWS ot Knob GEN TG 16 Turn the printhead lever to the right to lock the printhead 2 14 2 Loading Supply 17 Turn the printer on If you are e replacing the supply with a new roll of the same size press to align the printer e changing supply size adjust the supply sensor See Adjusting the Supply Sensor later in this section NOTE Before you print be sure the menu supply type setting matches your supply type e g Black Mark Die Cut See your Operator s Handbook to set supply options CAUTION Turning the printer on and off rapidly can cause it to malfunction If you have turned the printer on or off wait ten seconds before turning it back off or on e o 2 5 amp 42 Ke 5 o 2 15 9445 Equipment Manual Loading Fan Fold Supply The 9445 has the ability to print fan fold supply with the optional fan fold printer cover If your printer does not have a fan fold slot contact Monarch Service to order a fan fold printer cover To load fan fold supply 1 Open the front panel 2 apan the printhead by turning the printhead lever to the eft 3 Fan all four sides of t
8. print area Printing Method Thermal transfer ribbon or thermal direct Ribbon Type One time carbon black Ribbon Storage 41 F to 95 F 5 C to 35 C DO NOT leave ribbons in direct sunlight high temperatures or high humidity C 1 9445 Equipment Manual Print Speed With ribbon Print Speed Without ribbon Supplies Supply Types Width without knife Width with knife Length Supply Thickness Roll Diameter C 2 e Bar code toward top bottom of tag 3 6 IPS e Bar code toward left right side of tag 2 5 IPS e Bar code toward top bottom of tag 3 6 IPS e Bar code toward left right side of tag 2 5 IPS IPS Inches per second Thermal transfer stock or thermal direct stock Minimum 1 0 inch 25 4 mm Maximum 4 5 inches 114 3 mm Minimum 1 0 inch 25 4 mm Maximum 4 0 inches 101 6 mm Minimum 0 75 inch 19 05 mm Maximum 8 0 inches 203 2 mm Tags or Labels 0 006 to 0 010 inch 0 152 to 0 355 mm Maximum 9 0 inches 228 6 mm For supplies service or assistance call TOLL FREE 1 800 543 6650 In U S A 1 800 263 4650 In Canada Printed in U S A
9. 45 Equipment Manual 11 Pull enough supply from the roll to reach the printhead 12 Hold down the lower supply guide 13 Feed the supply past the out of stock switch between the upper and lower supply guides and up past the printhead Upper Supply Outer Supply Printhead Guide Holder Lower Supply Out of Stock Guide Switch 14 Align the supply with the top edge of the upper guide and slide it against the back wall away from you Continue threading the supply up to the printhead as shown Make sure the ribbon does not snag or wrinkle 2 6 2 Loading Supply 15 To adjust for wide or narrow supply turn the supply width adjustment knob to e NARROW for supply two inches in width or smaller e WIDE for supply greater than two inches in width NOTE Be sure the adjustment knob snaps back into place after you turn it Printhead Lever 1 Supply Width Adjustment 16 Turn the printhead lever to the right to lock the printhead 2 7 e o 2 5 amp 42 Ke o 9445 Equipment Manual 17 Turn the printer on If you are e replacing the supply with a new roll of the same size press to align the printer e changing supply size adjust the supply sensor See Adjusting the Supply Sensor later in this chapter NOTE Before you print be sure the menu supply type setting matches your supply type e g Black Mark Die Cut See your Operator s
10. PP Monarch Marking Systems Equipment Manual N TC9445EM Rev D 7 95 1988 Monarch Marking Systems Inc All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Monarch reserves the right to make changes in the product and the programs and their availability at any time and without notice Although Monarch has made every effort to provide complete and accurate information in this manual Monarch shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual WARNING This equipment can interfere with radio communication if not installed and used in accordance with the instruction manual It has been tested and found to comply with the limits for a Class A computing device pursuant to FCC Rules Subpart B Part 15 which provide reasonable protection against such interference when operated in a commercial environment Operation in a residential area is likely to cause interference which the user must correct at their own expense CANADIAN D O C WARNING This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la clas
11. he supply stack and straighten any curved or bent corners This will prevent supply from sticking together and causing feed jams 4 Place the supply approximately one fan fold length behind the printer label side up Printhead Printhead Upper Supply Lever Guide Space supply at least one fan fold length from printer Exit Supply Out of Stock Chute Guide Switch Slot 5 Feed the supply through the slot in the back of the printer and past the out of stock switch 2 16 2 Loading Supply 6 With one hand hold down the lower supply guide With the other hand feed the backing paper between the upper and lower guides past the printhead and then out through the exit chute Space supply at least one fan fold length from printer Box for Box of new fan fold labels labels 7 en the printhead by turning the printhead lever to the right 8 Place an empty box below the printer s exit chute to catch the labels as they are printed NOTE Check the stack of printed labels a few times during the print job to make sure the labels fold at the same points at which they were folded before printing If you remove some or all of the printed labels check that the order of the folds is correct before you resume printing e o 2 5 amp 42 Ke o 2 17 9445 Equipment Manual Adjusting the Supply Sensor The supply sensor
12. ld it in place 2 10 2 Loading Supply 8 Turn the outer supply holder so the lock faces out Align the supply holder tabs with the tracks on the supply shaft 9 Push the supply holder onto the supply shaft against the supply Make sure the supply is free to unwind 10 Push the lock to the left to secure the outer supply holder NOTE When the outer supply holder is reversed for 3 inch core supply push the lock to the right to secure the outer supply holder Supply Holder e g 2 5 amp 42 o 9445 Equipment Manual 11 With one hand hold down the lower supply guide With the other hand feed the packing paper between the lower and upper supply guides past the printhead and down to the paper take up spool Then release the lower supply guide 12 While holding the paper take up spool with one hand turn the knob counterclockwise 1 4 turn with the other hand This opens the clamp on the paper take up spool Printhead Lower Supply Guide 13 Insert the backing paper under the clamp 2 12 2 Loading Supply 14 Turn the supply roll counterclockwise to remove any slack in the backing paper Your supply and backing paper should be fed as shown Backing Paper e o 2 5 amp 42 Ke o 2 13 9445 Equipment Manual 15 To adjust
13. nt in the On Demand mode The sensor detects the presence of supply in the exit chute of the printer When you remove the tag or label another tag or label prints On Demand Sensor NOTE The On Demand sensor must be positioned over a white or light area on the supply If it is positioned over a dark area the entire batch may print before the printer stops You can adjust the On Demand sensor either right or left by pushing it with your finger 2 20 3 Loading a Ribbon There are two types of supplies Thermal Direct specially treated thermal supplies that don t use a ribbon for printing Thermal Transfer standard supplies that require a ribbon for printing NOTE DO NOT load a ribbon when printing on thermal direct supplies When installing a ribbon remember e Ribbons may catch on supplies left in place e Supplies can misalign the ribbon as you move the supply up to the feed mark e The width of your ribbon must closely match the width of your supply To install a ribbon roll refer to Loading a Ribbon Roll later in this chapter To install a ribbon cassette refer to Loading a Ribbon Cassette later in this chapter 3 1 o o 2 5 ve Om a ej 5 9445 Equipment Manual Loading a Ribbon Roll To load a ribbon roll 1 Open the front panel 2 Turn the printhead lever to the left to release the printhead Also see the supply loading figure in
14. re the ribbon is not wrinkled or bunched 8 Slide the supply up to the feed mark Make sure the ribbon is correctly positioned 9 While holding the cassette in place turn the printhead lever to the right to lock the printhead in place Do not force the lever 10 Close the front panel 3 8 4 Adjusting the Display o 2 os w Q oS oD toy o le i The intensity adjustment wheel is on the right side of the keyboard Rotate the wheel to lighten or darken the display NOTE See you Operator s Handbook for a description of the keyboard keys Intensity Adjustment Wheel 4 1 9445 Equipment Manual 4 2 5 Cleaning the Printhead and Platen Roller WARNING Turn the power off and unplug the power cord before cleaning 1 Open the front panel Turn the printhead lever to the left to open the printhead Q 25 as ve Bs do sy Dx os mp o gt O o a Wind the supplies back onto the supply roll Aa 9U N Remove the ribbon cassette if one is loaded CAUTION DO NOT use sharp or abrasive materials to clean the printhead This can damage the printhead and void your warranty 5 1 9445 Equipment Manual 5 Lightly moisten a cotton swab with alcohol and rub it back and forth across the printhead Clean the platen roller the same way Printhead Platen Roller 6 Reload the supply and ribbon cassette if necessary and close the p
15. rersrnerdent taten B 2 Start Up and Printing continued nn B 3 GUINO reren eenen B 4 ol e h 2 fo r O 3 r o 9445 Equipment Manual Appendix C Specifications nnn Printer Supplies 1 Installing the Printer 1 Place the printer on a level surface 2 To install the keyboard on top of the printer a Remove the cord from the base of the keyboard b Plug the cord from the keyboard into the socket j pase Secure the cord by sling a coll into the Slot in the base d Place the keyboard in the recess on top of the printer as shown Socket 1 1 5 a ek 5 Ke eg i v O 9445 Equipment Manual CAUTION If your 9445 printer has been in storage below room temperature allow 10 12 hours for the printer to adjust to room temperature before turning the power on Failure to do this may damage the printer 3 Turn the power switch off and insert the power cord into the socket Plug the other end of the cord into a grounded 115 VAG electrical outlet NOTE If you are going to use the printer online also connect the RS 232 cable Socket r BI an Cord 4 On the initial startup leave the printer on for 24 hours to charge the new backup batteries 1 2 2 Loading Supply The printer prints both tags and labels The supply may be wound with the printable side on either the inside or the outside This
16. rinthead 7 Turn the power on 8 Press twice to realign the supply 9 If printing is not improved call Monarch Service 5 2 Appendix A Converting the Keyboard for Table Top Use 1 Lift the keyboard from the printer and place it on the table a 2 33 gQ oe 25 oo paa c lt o 6 gQ a 2 an the keyboard over and remove the length of cord you need 3 Slide a coil of the cord into the slot to hold it in place A 1 9445 Equipment Manual A 2 Appendix B Troubleshooting If you cannot fix a problem call Monarch service Head Test Failure Message The 9445 performs a printhead test when you turn on the printer If the printhead test fails for any reason bad connection bad dot the printer displays Head test failure If you receive this error 1 Press to clear the message 2 Ag test label or one of the actual labels you plan to print 3 Check for any visible print problems and do one of the following e Ifthere are no visible print problems continue printing e If there is a visible print problem in a bar code call Monarch Service You can check the quality of your bar code if you have a bar code verifier e If there is a visible print problem that is not in a bar coed but is acceptable to you continue printing e If there is a visible print problem that is not in a bar code and is not acceptable to you call Monarch Service
17. se A prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada Preface This manual contains information about the general setup and maintenance of the 9445 printer Some of the features in this manual may not be available on your printer Other 9445 manuals include Operators Explains how to enter data and print Handbook labels User s Manual Explains how to create and enter formats This manual also explains special setup functions for the printer Programmer s Explains communications and message Manual structures for sending formats and batch data online Messages Manual Lists error messages and operator responses 9445 Equipment Manual Table of Contents 1 Installing the Printer nnen ennen 2 Loading Supply renee ai Hiees N rni P68l MOOBZ zerzinennssnrnenorteerwertgrendein da dintees Poel WOE rennende nennen en ene Loading Fan Fold Supply nnee Adjusting the Supply Sensor nennen Adjusting the On Demand Sensor 3 Loading a RIBBON renten Loading a Ribbon Roll anneer Loading a Ribbon Cassette annen 4 Adjusting the Display nnee eeen 4 1 5 Cleaning the Printhead and Platen Roller 5 1 Appendix A Converting the Keyboard for Table Top USE o ts doaneaa Aenean eea A 1 Appendix B Troubleshooting nnen B 1 Head Test Failure Message nnee B 1 Start Up and PrintiNG
18. side the front panel NOTE If the printer has supplies loaded for continuous printing pull the leading edge back to the upper supply guide before loading the ribbon Printhead Lever 3 Grasp the tab on the ribbon roll adapter and pull it out until the adapter locks into the extended position 3 2 3 Loading a Ribbon 4 Pull the ribbon spool holders off Remove the old ribbon if there is one 5 Be sure the thermal supply indicator is pointing upward NOTE Turn the thermal supply indicator to the right only if you are going to use thermal direct supplies no ribbon Spool Holders Thermal Supply Indicator 6 Load a new ribbon onto the lower spool shaft so the ribbon unwinds clockwise o o 2 5 ve Om a ro roy 5 3 3 9445 Equipment Manual 7 Guide the new ribbon around the rollers on the ribbon roll adapter Slide the upper spool onto the upper spool shaft Ribbon Leader Feed Mark Rollers Ribbon Roll 8 Slide the ribbon spool holders against the spools 9 Turn the appar ribbon spool clockwise to add slight tension to the ribbon Make sure the ribbon is tight but not wrinkled or bunched 10 Slide the ribbon roll adapter in against the back wall of the printer NOTE To help slide the ribbon roll adapter in or out it may be necessary to increase or relax tension on the ribbon by turning the spools 3 4 11 12
19. un out of supply while printing pull the supply strip back through the printer DO NOT pull it forward through the printhead Pulling it forward may cause jamming 2 2 2 Loading Supply 5 Push the lock to the right to unlock the outer supply holder and remove the outer supply holder from the supply shaft Remove the old supply core if there is one Outer Supply Holder e g 2 5 amp 42 Ke o 2 3 9445 Equipment Manual 6 Place the new supply roll on the supply shaft as shown NOTE If your supply has a 3 inch 76 2 mm core a Remove the hub from the inner supply holder b Reverse the outer supply holder so the smooth side faces the supply ML Printable Side Inside 7 Fit the supply core onto the inner supply holder and hold it in place 2 4 2 Loading Supply 8 Turn the outer supply holder so the lock faces out Align the supply holder tabs with the tracks on the shaft 9 Push the supply holder onto the supply shaft against the supply Make sure the supply is free to unwind 10 Push the lock to the left to secure the outer supply holder NOTE When the outer supply holder is reversed for 3 inch core supply push the lock to the right to secure the outer supply holder Supply Holder e g 2 5 amp 42 o 2 5 94
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