Paxar 9430R User's Manual
Contents
1. Paxar pesos a avv Sierra Sport 3R Handbook Aa Printer We Make Your Sales Works TC9430ROH Rev AC 11 03 2003 Paxar Americas Inc All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2003 Paxar Americas Inc All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Paxar Americas Inc Regulatory Compliance Paxar products are designed to be compliant with the rules and regulations in the locations into which they are sold and will be labeled as required The majority of RF devices are type approved and do not require the user to obtain license or authorization before using the equipment Any changes or modifications to Paxar equipment not expressly approved by Paxar could void the user authority to operate the equipment Radio Frequency Interference Requirements This device complies with Part 15 of the FCC Rules Operation is subject to the2. back on Gently use a plastic tipped object to set the DIP switches Do not use any metal object 8 Communication Interface RS232 IrDA Baud Rate 38400 19200 9600 2400 Parity None Odd Even Hardware Reset Enable Reset Disable Reset Printer Power Continuous ON Power On Auto Power Off OFF Switch 7 is not used The printer stays on all the time pressing the power O button has no effect 1 6 Getting Started Connecting the Printer 1 Plug your host into the printer s RS232 port using a modular connector RS232 Port 2 Turn on the printer 3 Make sure the DIP switches are set to match the communication values on your host Getting Started 1 7 Attaching the Belt Clip 1 The printer comes with a belt clip 2 Turn the printer over 3 Attach the belt clip as shown Insert the printer s round knob into the latch and pull up until it clicks into place Strap 4 Attach the belt clip to your belt by looping the strap around your belt and snapping it into place To remove 1 Remove the belt clip from your belt 2 Remove the printer from the belt clip by squeezing the tabs and pulling the clip down Tab 1 8 Getting Started LOADING SUPPLIES The printer can print text bar codes and some limited graphics on thermal direct receipt paper See Appendix A Specifications for the width and thickness requirements 1 Lift up the T lever on th
3. correctly and not upside down Open and then close the supply door evenly If both sides of the supply door are not completely closed uneven printing may occur Verify communications between the host and printer See your System Administrator The printer s duty cycle may be exceeded In high temperature environments pause the printer for one minute after every four inches printed If the duty cycle is exceeded the printer may not print all of the information that was sent to it NOTE This is not a continuous batch printer Troubleshooting 5 1 Problem Light heavy printing or voids in printing Red or Orange Error LED is on 5 2 Troubleshooting Action Clean the printhead Check or recharge the battery See Charging the Battery in Chapter 1 for more information Your System Administrator may need to adjust the print contrast Refer to the Programmer s Manual for more information Open and then close the supply door evenly If both sides of the supply door are not completely closed uneven printing may occur Check or load supply Error reading magnetic card s data The printer s duty cycle may be exceeded In high temperature environments pause the printer for one minute after every four inches printed If the duty cycle is exceeded the printer may not print all of the information that was sent to it NOTE This is not a continuous batch printer Printing a Te
4. 03 M09430R04 M09430R09 and M09430R10 Plug in Charger 125225 Plugs into an electrical outlet for charging the battery Not for use with printers M09430R03 MO9430R04 M09430R09 and MO9430R10 These printers require the single station or four station battery charger to charge the battery Single Station Battery Charger 125228 Four Station Battery Charger 125231 IrDA Version 1 1 all printers have IrDA included Infrared Data Association A wireless solution that uses light energy to transfer signals to and from the printer and a host This system has narrow transmitting receiving signals and works best when stationed next to the host with no objects in the way The maximum operating range is 3 feet Use the DIP switches to set up the system Bluetooth A wireless solution that uses radio waves to transfer signals to and from the printer and a host The operating range is up to10 meters 32 8 feet Bluetooth radio waves can pass through walls and floors so the hosts do not have to be next to each other NOTE Microwave ovens 2 4 GHz cordless phones and certain wireless LAN products operate on the same frequency as Bluetooth and may cause interference Specifications A 3 A 4 Specifications For supplies service or assistance call toll free 1 800 543 6650 USA 1 800 363 7525 Canada 44 1279 786777 UK 45 14 67 00 France 49 5731 78060 Germany 34 93 746 43 10 Spain 01 800 300 72927 Me
5. 2 0 inches per second for standard receipts NOTE The speed is dependent on the application Standard normal and bold Large normal Reduced normal and bold and Large Rotated Codabar Code 39 UCC EAN 128 UPC EAN JAN Interleaved 2 of 5 Code 128 32K SRAM 128K Flash Specifications A 1 Charging Time Approximately 1 5 hours Communications RS 232 port IrDA Bluetooth Print Ratio 2596 black maximum per square inch Supply Specifications Supplies Thermal direct receipt paper Supply 2 2 to 3 5 mils receipt paper Thickness Supply Width 3 125 inches 79 mm Supply Length 1 0 inch 25 4 mm minimum feed 8 0 inch 203 mm 1 roll of receipt paper is approximately 600 inches 15 240 mm Roll Diameters Inside 25 inches 6 mm Outside 1 5 inches 38 mm Maximum Print 2 85 inches 72 mm by 8 0 inches Area 203 mm NOTE Maximum length depends on format Ordering Supplies 900148 900149 900295 900294 2 2 inch wide supply 10 roll case 2 2 inch wide supply 50 roll case 3 125 inch wide supply 10 roll case 3 125 inch wide supply 50 roll case A 2 Specifications Options and Accessories 9 9 Magnetic Card Reader factory installed Extra Battery 125237 Shoulder Strap 125239 or Belt Clip 125238 Printhead Cleaning Pen 114226 Coiled Cable 125240 AC Adapter 125234 Plugs into a wall outlet so the printer operates on AC current Only for use with printers M09430R
6. able See Connecting the Printer in Chapter 1 2 Turn on the printer 3 Send a data stream to the printer Refer to the Programmer s Manual for more information 4 Remove the printed receipts Using the Magnetic Stripe Reader Read the following if your printer has the optional magnetic stripe reader which is factory installed The reader processes cards with a magnetic stripe such as a credit card or driver s license and it requires special software to be installed Using the Printer 3 1 Quickly swipe the card through the reader either left to right or right to left with the magnetic stripe in the reader The magnetic stripe must be facing toward the supply door while it is passed through the reader Stripe is facing toward supply door The green orange LED on the printer indicates the following LED Indicator Status Ready waiting for card Red or On Error reading card s data Orange Green Off Good swipe card s data read OR Not ready for card 3 2 Using the Printer CLEANING The rate and frequency at which you a print determines how often you must dia clean the printer We recommend II cleaning the printhead and platen REGULA RPRICE roller weekly or as needed when you 5129 95 see voids in the print Voids in printing CAUTION Do not use sharp objects to clean the printhead This may damage the printer and require a service charge 1 Turn off the printer 2 Lift up the T
7. charge the i battery since the printer operates on AC current instead l 2 1 4 Getting Started Sa allows you to use the printer while it is e Y Connect the plug to the AC adapter Plug the cable into the socket located on the side of the printer Plug the AC adapter into an electrical outlet Connects to printer Reading the LED SS This table explains the LED indicators Y LED Indicators MG LED Indicators Status Red or On The printer has an error and is not ready Orange to accept data Amber On The battery is charging at a fast rate If the battery voltage is below 5 0V the battery is trickle charged until the battery reaches 5 0V Off The battery is fully charged Green On The printer is on and ready to accept data If there is no activity for longer than 20 30 seconds the printer goes into sleep mode to conserve the battery Refer to the Programmer s Manual to change this time interval The printer wakes up when it receives any information from the host or you press the power button With Bluetooth printers the printer has a mode where it can stay on all the time Getting Started 1 5 Setting the DIP Switches Use the DIP switches to set the RS232 communication IrDA and optional RF values Turn the printer upside down to easily read the DIP switches To activate the DIP switches turn the printer off and then
8. e the equipment is to be restricted to the 2 460 2 4835 GHz frequency range Operation in Italy requires a user license Trademarks Paxar is a trademark of Paxar Corporation Monarch is a registered trademark of Paxar Americas Inc 9430R and Paxar Monarch Sierra Sport are trademarks of Paxar Americas Inc Paxar Americas Inc 170 Monarch Lane Miamisburg OH 45342 TABLE OF CONTENTS GETTING STARTED ce 1 1 Unpacking the Printer ococcocccccccccnccnncnncnnnonnnnnnnnnnos 1 1 Programming Information sessseeeeeeene 1 1 Duty Cy6le esinti Ti a AAEE 1 1 Battery and Safety Information sssseuusesse 1 2 Installing the Battery sssseese 1 3 Charging the Battery sssssssess 1 4 Using the AC Adapter ssseeseseeeeeesese 1 4 Reading the LED eee nne 1 5 Setting the DIP Switches oooooooccoccccnccononancnnnnnannnos 1 6 Connecting the PriNteT ooococccccccnccncnccnccncnncncncnnnnnons 1 7 Attaching the Belt CliPD oooococccccccccnccncnccnncncnncncnnnnnos 1 8 LOADING SUPPLIES iii 2 1 Tearing SUDO ita er bbb 2 2 Using Different Size Supply Rolls 2 3 USING THE PRINTER 3 1 PRINUNG gue cR e dos 3 1 Using the Magnetic Stripe Reader 3 1 CLEANING u 4 1 TROUBLESHOOTING use 5 1 Printing a Test Receipt 4444 HR HR Henna 5 3 SPEGIFICATIONS aM A 1 Pr
9. e supply door and wrap your fingers around it Printhead Guide Supply Door Loading Supplies 2 1 3 Drop the supply into the well Make sure the supply unwinds from the bottom as shown Position the supply between the printhead guides 5 Make sure 2 3 inches of supply extends past the printhead Close the supply door 7 Turn on the printer Tearing Supply The printer s supply door acts as a tear bar Tear down against the tear bar to remove receipts NOTE Do not tear supply up against the printhead or sideways because the supply door may open Tear Bar 2 2 Loading Supplies Using Different Size Supply Rolls The printer can use one two or three inch wide supply rolls However you need to order the supply guide adapter if you are using one or two inch wide supply Make sure the supply is left justified inside the printer For one inch wide supply Insert the adapter into the left slot as shown Supply Sensor For two inch wide supply Insert the adapter into the right slot as shown Sensor NOTE The supply sensor is located on the left side by the printhead Loading Supplies 2 3 2 4 Loading Supplies USING THE PRINTER This chapter includes information about printing and using the magnetic stripe reader Printing Before you print make sure your printer s battery is charged and the printer s communication values match those of your host 1 Connect the communication c
10. following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference that may cause undesired operations Radio Frequency Interference Requirements Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada To comply with FCC and Industry Canada exposure requirements if this device is a hand held portable device it is approved for operation in a user s hand when there is 2 5 cm or more between the antenna and the user s body if this device is a tab e top device it is approved for operation when there is 25 cm or more between the antenna and the user s body European Economic Area The European variant is intended for use throughout the European Economic Area and is compliant with the R amp TTE directives however authorization for use restricted as follows European standards dictate maximums radiated transmit power of 100 mW EIRP and frequency range 2 400 2 4835 GHz France the equipment is to be restricted to the 2 4465 2 4835 GHz frequency range Belgium outsid
11. int with more dots than text and may need a lower duty cycle In high temperature environments pause the printer for one minute after every four 4 inches printed If the duty cycle is exceeded the printer may not print all of the information that was sent to it Getting Started 1 1 Battery and Safety Information The printer is powered by a 6 0V Nickel Metal Hydride NiMH battery Charging time in the printer is approximately 1 5 hours Take the battery out of the printer when storing the printer for long periods of time The battery storage temperature is 40 F to 104 F 4 C to 40 C Do not store a fully charged battery at temperatures greater than 104 F 40 C for long periods of time The battery may permanently lose charge capacity Be sure to use a fully charged battery before long or battery intensive printing sessions Certain operations for example printing receipts with a lot of bar codes and graphics or using Bluetooth drain the battery more quickly than others Disposal information Do not throw in trash Dispose according to your local regulations or recycle the battery Batteries can also be returned postage paid to ERC 200 Monarch Lane Door 39 Miamisburg OH 45342 CAUTION Do not disassemble short circuit heat above 80 C or incinerate The battery may explode The recommended temperature for charging is 68 F 20 C to 77 F 25 C NOTE Optimal battery performance is achie
12. inter Specifications 44s4444n nenn ran nenne nn A 1 Supply Specification iii A 2 Ordering Supplies cece eee eee e nenne nenne nen A 2 Options and Accessories cecece ee eee eee ee teen ees A 3 GETTING STARTED Use this Operator s Handbook with your Paxar amp Monarch Sierra Sport 3R 9430R Printer This three inch printer works with various hosts using the RS232 communications port It also supports IrDA and optional Bluetooth communications See Appendix A Specifications for more information about IrDA and Bluetooth The 9430R printer can print text bar codes and limited graphics on thermal direct receipt paper Use this manual to charge the battery load supplies clean the printer troubleshoot the printer 9 9 Unpacking the Printer The printer comes packaged with two rolls of supply one already loaded in the printer a battery included with select printers a belt clip and a plug in charger included with select printers Programming Information You may need to refer to the Programmer s Manual included on the CD ROM It provides an explanation of how to use the printer s command language Duty Cycle The 9430R printer is designed to print up to 1000 inches per day The average print rate is 1 inch every 10 seconds at a text character print density of 2596 i e one character printed out of every four positions Bar codes and graphics are more dense pr
13. lever on the supply door and wrap your fingers around it 3 Pull up firmly on the supply door to open it 4 Remove the supply roll when cleaning the printhead 5 Moisten a cotton swab with isopropyl alcohol and clean the printhead as shown You can also use the printhead cleaning pen 114226 Printhead Cleaning 4 1 6 Clean the platen roller with a dry cloth or small brush You can also use another cotton swab moistened with isopropyl alcohol Turn the platen roller with your finger and run the cotton swab or dry cloth across it Make sure the platen roller is clean all the way around Supply sensor Platen Roller Tear Bar 7 Moisten another cotton swab with isopropyl alcohol Rub the cotton swab across the supply sensor to remove any build up 8 Moisten another cotton swab with isopropyl alcohol Rub the cotton swab across the tear bar to remove any build up 9 Usea can of compressed air to remove any debris from the supply well 10 Reload the supply roll 11 Turn on the printer 4 2 Cleaning TROUBLESHOOTING If you cannot fix a problem call Technical Support Problem Does not feed or has a paper jam Action Remove any jammed supplies Reload supplies Does not print Check or replace the printer s battery Your data stream may include a query for the battery voltage Refer to the Programmer s Manual for more information Make sure the supplies are loaded
14. st Receipt Before calling technical support print a test receipt The test receipt has the printer s firmware version and other information on it To print a test receipt press firmly and hold the FEED button while turning on the printer Then release both buttons A test receipt similar to the one shown below prints 32K BUFFER V1 60 C 2003 INTERFACE SERIAL IrDA is Installed IrDA mode 9600 8 n 1 IrDA Version 1 1 DEMO PRINT Resident Fonts and Typefaces COURIER FONT 72 COLUMNS COURIER FONT 64 COLUMNS COURIER FONT 57 COLUMNS COURIER FONT 48 COLUMNS COURIER FONT 36 COL FOO au 3207 Ubd dOZ A Code 39 A LOL Cade 128 PAXAR 9430R Monarch Sierra Sport3R Paxar Americas Inc 170 Monarch Lane Miamisburg OH 45342 Troubleshooting 5 3 5 4 Troubleshooting SPECIFICATIONS Printer Specifications Height Width Length Weight w battery amp supply Shipping Weight Power Operating Limits Storage Operating Humidity Storage Printhead Printing Method Print Speed Supported Fonts Bitmap Supported Bar codes Memory 2 25 inches 57 mm 4 25 inches 108 mm 6 0 inches 152 mm 1 41 Ibs 0 64 kg 3 Ibs 1 4 kg 6 0V NiMH battery 32 to 104 F 0 to 40 C 4 to 104 F 20 to 40 C 20 to 85 non condensing 5 to 95 non condensing 3 inches 76 mm wide 203 dpi 8 dots per mm Thermal Direct Up to
15. ved after using the battery until it is completely drained and recharged five times 1 2 Getting Started Installing the Battery One battery may be included with the printer The printer s battery must be charged before using it 1 Unlock the battery door by sliding down the tabs using your thumbs SS Tab 2 Open the battery door 3 Insert the battery with contact end first as shown Close the battery door 5 Lock the battery door by sliding up the tabs See Charging the Battery for more information To remove the battery partially open the battery door and tip out the battery If the battery door is completely open the hinge prevents the battery from falling out Getting Started 1 3 Charging the Battery The printer s battery must be charged before using it The battery can be charged using the single or four station charger See Appendix A Specifications for part numbers inside the printer using the plug in charger for select printers However not all printers allow the battery to be charged inside the printer see Power O Button Feed Button Plug the cable into the socket located on the side of the QU printer as shown A Insert the plug O in charger into an electrical gt outlet Charging time is approximately 1 5 hours Using the AC Adapter Some printers use an AC adapter which plugged into a wall outlet Using the AC adapter eliminates the need to
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