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Patton electronic 4020 Series User's Manual

Contents

1.
2. n 97 IRR RR IM MUR EIA 98 12 List of Figures oo N QA WM BR OW NHN e me Be BR da da BR BR BR 090 GO CO I I OG Q Q GO GO NHN NH NH NH NH NH NNN DWD FP FR RRR RR eK No N A Y KR ON OO ON WW BK DW N HK SO OT O ON WD UW BR WN KF SO TV ID ON DAWN KR WN KF c o ae Vol ss we dd tree ear ada aU eg eee 20 Die ra o nn re te et od ean INED been iw 22 Bound Hon pei A ases Een OROMDPEDe DU mau uS encre ad eh eee ad DE ERE 23 omattLink Voll download and eonticurapon Home Pass s oco soe due emet eni dale 25 begin iatale 29 ZO section the SIE DES WINOON oeste br is 2d WAN PPPoE Contsuratian section of the Settines window e oaa ucee Rise dated diet ebat ed aab sodas 34 IB paredes dad nn e rm a MAC Spoohng Configuration section or the setings Window datar aba PITE abba 33 A a RE iui Do due Lata oo Ont 34 WAN LAN Comtiguration section of the Sem gs WIndows reiia Tirar ve be dere as 34 t oU uL eL M dM IE E MU ae bd redet s Cae ME rcd CEA 35 ES CIE NGC dm ecc uc pep ea TL i Pee i i RR RE RR RR RO RIA etek PST 36 eolie dialer DE 40 bieb dpi alii 6a je ei te eo abet suo ele hee eae oto 40 Plc a uu th rM E ar eee nee TTL 4 Bo oa Ce Ce cee etter bac as cl ee ed LL UJ ee eas peace cee 42 EROI E c M uu Tct 42 Porron udii Condo 62 eter dd 43 A Ld A qnc UM uti tatc EL Eit BUS Susa 43 A E TI ERO 48 SII onh ommon seccion or the a TECH BUE 36 satus prt A Bm dul du AA 50 Gaia set resonar ll daw Rec Hmc 50 S
3. 58 Ar P oe 58 s ugs ld PA E 58 CAO li m M 58 IPIS INE A on E 58 Ro Re ME q o 58 ile ooo D o DS 58 poem dn AF m 59 CR RR 59 Pe e 59 A E O 59 a se E E Aa 59 dii LE re oo A 59 o e EEE 59 o A o A 60 dod ae AAA A 60 SmartLink 4020 Getting Started Guide 6 Telephony uei A E iol PRO o or E 60 lcd 60 O PT 60 COCO PRO EE o eee eee eee ee re renee 60 oi OA A 61 EA AAA e nee 61 hc NBI RI on A 61 Speed Dial 1 9 Phones Number ll Dialing aiiis dois ooi itia cosas RIED Da Ee RI a EE esonera condena 61 CEE AA OT DEO OO DOSE 61 e AIR RT O A RA 61 Speed Dial 1 8 Phone Number TP Dialing coin 61 LE A e 61 47 SmartLink 4020 Getting Started Guide 6 Telephony VolP Status www _patton com Home VoIP Server Registration Status Network WAN N Status Current Server vourserveryaurdarmain cam Settings Damain yourdomain com aas Base RTP Port Tos a IPSec Phone Line Status Network LAN PhoneLine 4 PhoneLineg2 b Settings Registration Status Registered Phone No not config DHCP User Name me Routing Caller ID Setting mhnth A Subscribed for Voicemail Yes 22220220 4 Filtering eee ta oO elep
4. General dar RH 19 ene yb MIN dr d EP 20 2 ata enn RR 21 illa 22 o E A absense legen eemsbasseeboocdace eedaasabaacesste 24 SOG lanes lees TRU S ME ea ie Soe 25 LOOP TUTO 25 PMI CRE racer attra Mie CLA Led d MED E M EU LR Md E 25 EAD RES Don iod E I HUMUM M LIMES IUE M AL UE E 25 CEE e TR RC MR c NR I M 25 albus 26 EA 26 RR 26 PREL TOn OEN a E a E TT TEE 26 Polo i ia TT 26 elia ilaele 26 RR ZIA 26 SEIS A m 26 vili c cre T 26 PN uS o TEN A A I TS IMEEM LL E E 26 IR ee T M M ME te ene ReAT 26 Rei Nn ee Re EUM MM SIM Me MEL MEI MI CMM 26 ROTA 26 A BRR RR RO RI 26 4 Detrol WAN esile aaa aaa ia 21 SE souder catt un I 29 EE EE E m Rm 29 SmartLink 4020 Getting Started Guide Table of Contents COL M ei mo o nea A E E TN E E 29 O eee ee eo ee rr Te eT N oe Tener er er er eee eer eT 29 las APR OP o HQ 29 I sire cid RM 29 Ao 29 Eme ee RR E 29 lee 29 VEE RR I TRA 30 ln 30 ea RS a o EA AEA 30 Bock PER 30 BREE RR e AQ 30 EEE Sc an o A E ee eer reer eres 30 A o 30 lunonis a PA e eo E PE P 30 oisi 30 a A TO AA 31 Roo PIN SHE oco as epi uta Omer AIA 31 uc WAN conipuriton dynamically eisean eaaa iaia 31 Bpeclty haed WAN
5. 72 A AA A 72 Ei Ao PPP o A T2 A o o E E E 72 CI PEN E EE DL E ET ETET A A 73 00 RR O O N A o 73 SCR a nn o O yiaeaonsapensgeoscieoateesuntnesiead 73 dollari 73 CEI PRE EA 73 E CR 73 Lina 73 LL FARI 74 EC A eo o e 74 RO A 74 CR iL RR o o TEO 74 CELL PR RR tate 74 CE o CO y RR E re tre 74 lia ii 74 AU Lala aaa o 74 CIR RR RE RR A 74 LI ARR O 75 E A O OT 75 o eT errr eee ee er 75 A e o A N 75 Cooler 75 Vo RR e o E E E 75 o A 76 CI PRA 76 CERO LE i RR EA TT 76 RA En ee ee eee 76 ie ce Ae O A dina P 76 ERO 10 9 10 MM Nw 76 Cia 76 Call Progress Tone eat Of prison aiar irpini 76 10 SmartLink 4020 Getting Started Guide Table of Contents ini ur forni MENT 76 o ee gee eee 76 aa e H 77 UR RR III 77 FAS Pon EI LL PRE RO e A 77 Wil aaa 77 CO O D TO DOT 77 o AR RR RE SOR D D E E 77 E EM RIT AP no DUET 77 SNMP Trip ILL MAP nn e Em 77 UE eT LP AP y Kore ni iu EET I SNMP E en COnN A e EEE 78 CRE AE O E 78 bono ao ooo RR RR RR O TORI TOTTI 78 OE RR OO o DU 78 vx ond esi ri E O m 78 1006 a eb e eE ee ree eer re 78 A o PP E ea 78 RI CPP ooo rn Te 78 Comme Uprrde oy oca ell
6. 78 LOI RR A 79 ato Darle Protocol RR RR E E RO 79 e o A 79 e NOA o A 79 e du EUM MENU UNIS err UEM 79 e E oO PRO OM 79 o e E oi o O A E E i Aia i 80 M Docenia Oi M 81 UO RR UE T A 82 y ia IA M 83 nao e a EEE A AP P P _o o e 84 I0 Contaceme Patton for assi aiar 86 A PP o oo H 87 Sc AR Ir e oo E 87 Dan sns aca e USA pesto loa ar 87 Alternate Patton support for Europe Middle East and Atrica EM BA c rile 87 Warranty Service and Returned Merchandise Authorizations RMAs e erect e tette tns etn sio pote euet hpo Re aa 87 M 87 A NU E TT 88 a AA EZIO 88 dk xw qi ER 88 UE TI Duro RR RR RR RR OC CE C D 88 SmartLink 4020 Getting Started Guide Table of Contents Ci A eE Co AX 88 A Compliance AAO sentia ai 89 E Ou Hao PAR E oo 90 A RR o PU A 90 o AP IO 90 e a A e ae 90 debe SIE o AA oe E E 90 EI RR T Tm 91 AED OBEN ARR RR 92 ee daa AA A E A E E S ad O IU se eee eee 92 Voice Processing senal dependen MR 92 CERI Mg e RR RARE RO o SO UNIES np ice Ene ErUed 92 e e AQ IA 93 WR A E N AA A AA T aps A A N N 93 a RR e II 93 VELE i i Ems 93 lucana 93 C Dip instado 94 LL PREPARERE REA 95 A nn gg earn 95 Ure O TT TTT 95 blica 95 Sero M BICIM gee RA 95 Di Gaia Featutes m
7. Protect the unit from moisture vapors and corrosive liquids Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide General conventions The procedures described in this manual use the following text conventions Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click on the Go to Previous View button in the Adobe Acrobat Reader toolbar to return to your starting point Garamond bold type Indicates the names of command buttons that execute an action lt gt Angle brackets indicate function and keyboard keys such as lt SHIFT gt lt CTRL gt C and so on 18 Chapter 1 General information Chapter contents SmartLink 4020 overview 19 SmartLink 4020 Getting Started Guide 1 General information SmartLink 4020 overview The SmartLink VoIP SoHo Router see figure 1 provides transparent connectivity for analog phones and faxes to the world of Internet voice Connecting to any analog phone fax or PBX the SmartLink product is an effective and flexible solution for small offices and telecommuters to access Internet based telephone services and corporate intranet systems across established LAN and Internet connectio
8. e Introduction This chapter contains the following information Contact information describes how to contact Patton technical support for assistance e Warranty Service and Returned Merchandise Authorizations RMAs contains information about the RAS warranty and obtaining a return merchandise authorization RMA Contact information Patton Electronics offers a wide array of free technical services If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base Here we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems Patton support headquarters in the USA Online support available at www patton com e E mail support e mail sent to support patton com will be answered within 1 business day e Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com e E mail support e mail sent to support patton inalp com will be answered within 1 business day e Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT by calling 41 0 31 985 25
9. save ToS DiffS5erv Settings Figure 13 TOS DiffServ window QoS Quality of Service 35 SmartLink 4020 Getting Started Guide 4 Network WAN Saving your work When you are finished configuring ToS DiffServ settings click the Save ToS DiffServ Settings button to save the changes IPSec Configuration This page allows configuration of the device s IPSec IP security settings PSec Configuration select Tunnel to view modity Enable tunnel 1 No lt Remote IP Address range Remote security gateway Security mode Qutbound AH SPI DEC Outbound AH Authentication Algorithm Qutbound AH Authentication Key HEX Outbound ESP SPI DEC Qutbound ESP Encryption Algarithrn Outbound ESP Authentication Algorithm Qutbound ESP Encryption Key HEX Qutbound ESP Authentication Key HEX Inbaund AH SPI DEC Inbound AH Authentication Algorithm Inbound AH Authentication Key HEX inbound ESP SPI DEC Inbound ESP Encryption Algorithm Inbound ESP Authentication Algorithm Inbound ESP Encryption Key HEX Inbound ESP Authentication Key HEX save Tunnel Settings Figure 14 IPSec Configuration window Select Tunnel to view modify Select the desired tunnel from the pop up menu up to 8 tunnels can be configured The following sections and examples assume Tunnel 1 was selected Enable tunnel 1 Enable disable tunnel 1 IP sec Remote IP Address range Start and end of remote IP address ra
10. the changes IP Filtering IP Filtering Filter IP Range 192 168 1 Save Internet Settings 5ave DHCP Settings y Figure 21 IP Filtering window Port Forwarding 43 SmartLink 4020 Getting Started Guide 5 e Network LAN Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the WAN interface Typically this is used to block access to the Internet Saving your work When you are finished configuring settings click the Save Settings button to save the changes IP Filtering 44 Chapter 6 Telephony Chapter contents pr duele cte n eM uM Lor KM MNT NI net 48 bini diu ingerit E E nilo 48 o e tom UT 48 a serm EM Mm V 48 p ced Mir e T ci 48 POE PRE CREO CSA 48 le e M 48 lipari 49 CIRO II 49 lc t PRE D ati RA ra eee Sun peer eee ney een en neg erm nrre ea 49 I el ete ee lace cate a cM AI 49 ROTTE ee he meet E E a T ate 49 eM rr tU uH I T mer HC T T 50 o t PM D OE SPRUE gt E PRED E AED mn anne eee OE CE ENTE 50 Ci de 50 EIE Nr PT EN 50 Pen 51 vies sullo IB eon 018 E MM ONT Die a MU REC KON pe RITE 51 a A LR c E A E O 1 mere UN PACS ptr bord c ME T 51 dalle nee da ia er 51 CR RIT israeliane eso di pasate EE ano ne Sea tuse E 51 UNE inner e IZ RE RR AZ 51 VIE Educ iM o ed at 51 dl armen A a A E 52 impos dr vented NL ld A o MM P a tor E 22 AP Tomer y aes O e C UTRUM 2d V e E ME 52 egeo LETT 94 SPAN c cr m M eae en E 52 EIR
11. 55 Fax 41 0 31 985 25 26 Warranty Service and Returned Merchandise Authorizations RMAs Patton Electronics is an ISO 9001 certified manufacturer and our products are carefully tested before ship ment All of our products are backed by a comprehensive warranty program Note Ifyou purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed with warranty service It is often more con venient for you to work with your local reseller to obtain a replacement Patton services our products no matter how you acquired them Warranty coverage Our products are under warranty to be free from defects and we will at our option repair or replace the prod uct should it fail within one year from the first date of shipment Our warranty is limited to defects in work manship or materials and does not cover customer damage lightning or power surge damage abuse or unauthorized modification Introduction 87 SmartLink 4020 Getting Started Guide 10 Contacting Patton for assistance Out ofwarranty service Patton services what we sell no matter how you acquired it including malfunctioning products that are no longer under warranty Our products have a flat fee for repairs Units damaged by lightning or other catastro phes may require replacement Returns for credit Customer satisfaction is important to us therefore any product may be returned with authorization within 30 days from the shipment d
12. 75 a E Ea 75 ls sl A ro o ao 75 condon al Fornardu Timer asia 75 bo real Line A 1 PO OEP 75 A o Pone 76 LELE AMM POUR o 76 Olhook Varming tane VIE 76 A OO 76 al nde a m 76 tr licei 76 Abi AAPP aero 76 E ocn Tone cilea 76 LE ii A T Y 76 o RA RIO TI P ATN 76 III RM 77 RE H 77 i deg For A oe PP ooo 77 RE AA e o roo A 77 Ei RR om e e esate 77 os ARR RR REIT I7 A T T E E 0000002860 68 E E EE AT ATE 77 EE LI RR o 5 Ie 77 ERROR ee 77 e AAA emo o Po ED MIND ME irse tuu 774 NC AAPP eee eee ee ee 78 CE RI 78 SmartLink 4020 Getting Started Guide 7 System A AP E 78 SN 78 SOLO MP m 78 voc cuum Bie DP 78 o RR 0 denda neuste E DS uiis amssc bunt ipre 78 O D 78 liceale ai aliena 78 o eo DT NE T 79 put Door Algo gsc ct E o E E 79 PU IA 79 ai A EEE 79 LC PPP E on 79 PPR I T o 79 e 80 64 SmartLink 4020 Getting Started Guide 7 System Set Security Password m Home Set Security Password Hetwork WAN Status Password i currently installe
13. A T A A 50 CDA RR ERO 50 RA RE rr ree ere 50 IND 02 001 em 51 ARI TC 51 Foto IP OUR I MIT ap or hi ius Em 51 Sod EN HE cera 51 Se A E oe E rrr ery 51 IT a ippo ia 51 RTP Telephone Erernt 8 anti PE IE ssoocooaoiuatac ossis pando ni GE ene ge dopo ENE Eanan a oaa aE EENAA D EN Rua tdi Dn ESEA 51 AA c t 51 vli coo PT o AA 52 Fook Fen MIME TIPE Me iaae inea 52 SEI need 32 C OPA o O T ce 2d M Mer A oo eo O er ee eee eee 22 JI 52 ii PP FR A 52 ll 53 A n a M MEE UU 53 LB RR RR o VD EMEN UNUS UM MD MN PINE RN 53 SmartLink 4020 Getting Started Guide Table of Contents 000 54 RR O 53 sad A o AE 53 e E E a 53 A 53 i cup che i T 53 AI MAA PP e o E Ur eA AEEA 54 000 A 54 ore s Mr eR EE E 54 r T m um 54 FAX without T 38 Use VAR R E S 55 ss GR E E o A E 55 a EA AR 55 Lr DDR PeR eee RIA 56 LUCRO RR A RR IE 56 i EE LUTTE 56 l i e S 56 CR nn X 9 56 EE RR ensuite en dud e IU UE E MN esI UE 56 lolita dea dla dor n 1010
14. Appendix A on page 89 contains compliance information for the router Appendix B on page 91 contains specifications for the router Appendix C on page 94 describes dialing plans and contains sample plans Appendix D on page 97 describes the calling features that can be accessed from phones attached to the SmartLink 4020 For best results read the contents of this guide before you install the router 16 SmartLink 4020 Getting Started Guide About this guide Precautions Notes cautions and warnings which have the following meanings are used throughout this guide to help you become aware of potential problems Warnings are intended to prevent safety hazards that could result in per sonal injury Cautions are intended to prevent situations that could result in property damage or impaired functioning Note A note presents additional information or interesting sidelights important information The alert symbol and IMPORTANT heading calls attention to IMPORTANT The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock p The shock hazard symbol and CAUTION heading indicate a The alert symbol and WARNING heading indicate a potential safety hazard AN Strictly follow the warning instructions to avoid personal injury shock hazard Strict
15. Ce I CUR rui posses TRE REATI 33 WIE cer 34 MUN Crit BID NB aaa 34 elena ned M been i UE i 34 VORREI AI 3 Re 34 SmartLink 4020 Getting Started Guide 4 Network WAN e TR APPO PP ro EF EE 34 o 10 RR RR E ER MEO etre E D MU 34 CL A r1 RS 35 IU mine o eot ARR R 35 LI RR PP o EA 35 rasan Uplink Pont Allowed illa 35 a a clelia 35 ps og 8 n ERR C E A rrr 35 sn e A AE E TE A A 36 PP o A o 36 ca An on 36 AP E gt A Pe 36 ela 36 ea e oir E OO 36 Ii OR RO 36 doo A A RA 36 Chitboumg AH a AAA ee onsen na 37 Cubo AH Authentication key HEX lai 37 Cefeo 37 Cigibounad y po to Algor sissisodan esM E dua eaa aa POR OC IRE REGIA FEAR ARRE SUD RUE 37 Cubana BSP utet ibt Al sisas 37 io key FEA RR stasencsanetebapooes NENANA RAAEN aN EAS 37 Outbound ESP Athena Re AEA ooo 37 A GU MORE T 37 Inbostd a A o IA 37 Me A 37 lee A A TORTE 37 balers sola de o nn PEO A 37 a a AAA a 37 a ee MAMA A en 37 Inbound LSP cino AR FIEX dla 38 BONNET DUI QUIDNE accusa opp O O ORE ERIS O TTT 38 28 SmartLink 4020 Getting Started Guide 4 Network WAN Status Shows the status of key WAN network settings as configured under WAN settings Interface Status atto n com nterface Status Enabled Netware VAM Service Routed we Protocol Ethernet piatus Interface Status Up Home Settings etwork Settings A Dynamic IP Assignment YES via DHOP
16. Reply When checked the SmartLink 4020 will reply to ping requests received on the WAN port If the option is not checked the SmartLink 4020 will not respond to ping requests received on the WAN port Saving your work When you are finished configuring settings click the Save Service Access Settings button to save the changes Localization The Localization window contains the following sections e Call Progress Tones see figure 43 on page 69 Distinctive Ring Setting see figure 44 on page 70 e Supplementary Service Keys see figure 45 on page 72 Control Timer Values see figure 47 on page 75 e FXS Port see figure 48 on page 76 Ring Setting see figure 49 on page 76 e FXS Port Polarity see figure 50 on page 77 Note After configuring the sections click the Save button see figure 50 on page 77 to save the new configuration Service Access 68 SmartLink 4020 Getting Started Guide 7 System Call Progress Tones The dialtone confirmation busy ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID method if the checkbox Call Progress Tones synchronization has been selected To set the call progress tones manually specify frequency 1 G Energy 1 frequency 2 G8 Energy 2 0N ms OFF ms R Where Frequency 1 and frequency 2 are the frequency of the tone to be played e Energy 1
17. and energy 2 are the energy level of the tone to be played in dBm e ON ms is the duration that the tone will be played in milliseconds e OFF ms is the duration of the pause between cycles of playing the tone e Rindicates the tone should be repeated using the ON and OFF durations specified To specify a 350 Hz and 480 Hz tone that will be played at 15 dB for one second and then pause for 0 5 sec onds you would specify 350 15 480 15 0N 1000 OFF 500 R The following example would repeat playing of a tone of 280 Hz at 8 dBm for 0 3 seconds with a pause of 0 1 second and a tone of 550 Hz for 0 8 seconds with a pause of 0 15 seconds 280 8 550 20 0N 300 OFF 100 ON 800 OFF 150 R Localization Call Progress Tones DIALTONE 5308 13 2408 13808 1000 R CONFIRM 5508 13 2408 13808 100 UFF 100 3 0FF 1000 R BUSY 4408 1308 500 OFF 500 R RIM GBACK 4408 13 0N 1500 OFF 3500 R OFF HOOK WARNING 14008 3 20608 3 24500 3 26008 3 0N 100 OFF 100 R Figure 43 Call Progress Tones section of Localization window Dial Tone Played when prompting the user to enter a phone number Prompt lone Played when prompting the user to enter a call forward phone number Confirm Tone This should be a brief tone to notify the user that the last input value has been accepted Holding Tone Indicate to the local user that the far end has placed the call on hold Localization 69 SmartLink 4020 Getting
18. system firmware and software upon reload or power cycle Auto Upgrade Protocol Select the protocol for auto upgrade Upgrade Server Specify the auto upgrade server IP address Auto Upgrade URL Specify the auto upgrade server by URL This field is dependent on the auto upgrade service package installa tion The default value is iadmgr Saving your work When you are finished configuring settings click the Save AutoUpgrade button to save the changes Manual Upgrade For both HTTP and TFTP methods the device will reboot itself into the downloader mode if the main appli cation is executing and proceed with the ROM file download and permanent write of the application to the devices flash memory During download of new firmware images the LEDs on the SmartLink 4020 will flash sequentially Typically HTTP downloads take about 5 10 minutes After the download is completed the download status page will be displayed Download Warning The download process will reset the unit into the download mode This will terminate all network connections and reset your browser connection TFTP Download method Select remote TFTP server IP address and filename TETP Server IP Filename Start TFTP Download HTTP Download method Select filename on local browser machine Filename Browse Start HTTP Download Figure 53 Manual Upgrade window Manual Upgrade 79 SmartLink 4020 Getting Started Guide 7 System Reload www p
19. the caller Offhook Idle Time If the handset is off hook with no dialing activity for longer than the time specified then the busy tone will be played The default is 6000 ms 6 seconds Offhook Warning tone time If the handset is off hook with no dialing activity for longer than the time specified then the off hook warning tone will be played The default is 12000 ms 12 seconds This value should be greater than the off hook idle time see section Offhook Idle Time FXS Port Choose the correct country for a proper impedance match FXS Port FXS Port Input Gain db 12 18 FXS Port Output Gain db 12 18 Caller ID Method France 7 Y Call Progress Tones Synchronization Figure 48 FXS Port Polarity Configuration section of Localization window FXS port Input Gain Adjust the input gain level for FXS port FXS port Output Gain Adjust the output gain level for FXS port Caller ID Method Specifies the country specific Caller ID format Call Progress Tones Synchronization When Call Progress Tones Synchronization is selected the Caller ID presentation method value is used to auto matically set the county specific call progress tones Ring Setting Ring Setting Ring waveform Sinusoid sl Ring Frequency Ring Voltage Figure 49 Ring Setting section of Localization window Ring Waveform Specify the ring tone waveform Localization 76 SmartLink 4020 Getting Started Guide 7 Sy
20. 26 NCR e e a cc icine hc ara aoe aa em tea ee ERR 26 UA TI Te erent cr 26 MEL RR EI 26 Peel iii 26 RE RE M 26 ea 26 RIT PRAIA ATO ARI RI 26 ERRE 26 24 SmartLink 4020 Getting Started Guide 3 Home System information tarro ss DS www T patto n co mo Home Welcome to the Smartlink download and configuration utility Network WAN Select from the configuration options in the menu on the left Status Settings System Information QoS System Uptime 1 days h 8m 5s WAN IP Address 172 16 1 99 LAN IP Address 192 168 1 1 Static MAC Address DO0 A0 BA 00 da cO Application Version Config Date DHCP Security Password installed Routing Application Code Version SIP version 3 01 001 20 EN nO 0920 Port Forwarding Downloader Code Version 2 2 EN NTRG 000004 IP Filterind Talephony System Status VoIP Status SIP Messages Sent SIP Bytes Sent 190000 SIP SIP Messages Recv SIP Bytes Recv 31379 OR RTP Packets Sent RTP Bytes Sent 0 ERAS CM RTP Packets Recy RTP Bytes Recv 0 Network LAN settings Speed Dial System Security Configuration Service Access Localization SNMP Auto Upgrade Manual Upgrade Reload Documentation User s Guide Logout Figure 4 SmartLink VolP download and configuration Home page System Uptime Shows how long the SmartLink 4020 has been operating since the last time it was reloaded either by powering the unit off and then on again or by selecting Syst
21. 40 VAC 50 60 Hz CAUTION Verify that the proper voltage is present before plugging the power cord into the receptacle Failure to do so could result in equipment damage The external router power supply automatically adjusts to accept Verify that the AC power cord included with your router is compatible with local standards If it is not refer to Contacting Patton for assistance on page 86 to find out how to replace it with a compatible power cord Plug the power adapter into the 72V DC 1 0A port on the SmartLink 4020 Connect the other end of the power cord to an appropriate AC power outlet e Wait 30 seconds after powering the SmartLink 4020 on then verify that the green Power LED is lit see figure 3 At this point you should be able to use your browser to surf the Internet Note Follow the directions of your voice service provider to set up voice services SmartLink 4022 Analog VoIP SoHo Router VoIP Integrated Access Device ev oe Q o Power System WAN IAN Phone 1 Phone 2 LED LED LED LED LED LED Figure 3 Router front panel LEDs Installing the router 23 Chapter 3 Home Chapter contents vC CE MIL PNE TO TTC ON Ir NUN m rer M ARE e 25 SII qn MP T T 25 VORREI 25 P WEINE TS Re 25 iun i nur e TE TU 25 Gne gm c TE EU rrca eee ee eR eee A GY Ae en year oe 26 o ure p ate ee Uum em rae a CT ps mm e A 26 A rd 26 seen DIEA 0 6 P e 26 bill eis ele EI ME Dieter 26 spi Meri ede uertice Nn CT i di ini
22. 8 Use G 711 fax see figure 30 on page 54 Saving your work When you are finished configuring CODEC settings click the Save CODEC Configuration button see figure 30 on page 54 to save the changes Phone 1 amp Phone 2 The Phone 1 and Phone 2 windows contains the following sections e User Information see figure 31 Supplementary Service Settings see figure 32 on page 57 e Dial Out Type see figure 33 on page 58 e Call Forward Settings see figure 27 on page 52 e Selective Call Forward Settings see figure 28 on page 52 e Incoming Call Block see figure 29 on page 53 Distinctive Ring Settings see figure 29 on page 53 HTTP Digest Setting see figure 29 on page 53 Note After configuring the sections click the Save button see figure 38 on page 60 to save the new configuration Phone 1 amp Phone 2 55 SmartLink 4020 Getting Started Guide 6 Telephony User Information User Information Phone Number f erry CallerlD Name mike User Mame jerry Password s Part 5060 SIP Registration status Registered Supplementary Services Activation Service Enable Service Enable Call Forward All No Call Farward an Busy Ho sl selective Call Forward No Conditional Call Forward Mo Three Way Conferencing Yes sl Call Waiting Yes Incoming Call Block NF Anonymous Call Reject N Distinctive Rina No Caller ID Yes Call Transfer Yes hd Call Return Yes Dialing by IP Address No Dio Not D
23. A ee Ua 2 cnc r E E a cM I EIE UM de ELEM Ee E M EL EE 27 LP WM PR e edet Pee Perm rd A e 53 ue 53 culo lion 53 A URMRE eet RAPED re ARR ATTN A A A EET AEF ER E VTAI E Eola 53 iter cim Ae aed T m m T T 53 UE MT m M TUM mmr rere Naren rer 53 DI ovi tot ed Ed DU Mp x Mt mM c ex 53 c dn E ds M M d d E 53 SmartLink 4020 Getting Started Guide 6 Telephony Aado CODEC Conor A PP A 54 BELLA qr 54 POESIE NIB REPRESSA A oe SR OR Spa R p CE TO TO 54 s deri RR PR E O O A 54 FAX without T 3868 Use EIL AR ori iia 55 o e 55 laco A o ro 55 CR S DTE 56 EC Ke E E oo ere ree re 56 Ecc gelu MT 56 Hv c nn 56 E I M 56 a M 56 Upper Si gi E Dec doo M A 56 AA E E ET re rere errr 57 sciri o E one en e ee E eee 27 RR A 57 rre uM aU II oi ro RM gt VOTO e A 57 e O A e er rer rt errr 57 ea e A EE D CD o NE M 57 E o Sues anie disp divis sto e e 57 MEE an RR RR saan aananesanestnesiacesedonsrdvavetssorduer 58 CE A A E nate 58 El A E E 58 Anonymous Cal RG o C RE 58 A n 58 S IE DIS AW
24. I dme Md een 66 Bu ci mu T M M uU CM lr 66 EE PR m 66 o uu M E Rid MI MD MEI Ie e UN pina Renee E SM cM 66 vari mal c M I 66 cecina 67 itu A T 67 Bom evi Mu c P m m E 67 COCA A ote AI 67 i e E Cir M T n 68 ir uf BN Ap mm TM 68 EDIDIT CBS oput BH ese O eran yee Caer te een eee 68 CORE A RARE AN oy DRONA adf ud 68 Fon 68 A srl c 69 COLO RR 69 gend RR RR 69 COLOR RR RE EIA 69 Ol PERE I 69 CIE E RR RR TUM M UN 70 QAR T 70 mugs m E T RE T UU c T 70 Leelee 70 e RR Al IE c ga ai Mera einen cane RC aM ga ee m E P duo 22 Bt ua ROCCO o rere Mt 72 SOM uM E NR 12 a a leleine 72 DIU DIS cee lane mney am mn d uu AA Ese T2 E a T E mW rmm T T 72 A RE 2 Pez cM Tu E A en a aaron ane 72 E Eee II 2 SmartLink 4020 Getting Started Guide 7 System 0 AAA E TOO e OTT 73 tren arc 71 cad LO E C 73 A aem 73 Voi TER M 73 EUR A o reo 73 b o AI qu AD A E a 73 An PP o ae 73 lilla TU 74 lr Ae H 74 Ci X ans 74 CR O 74 EL TA 74 Se cb AA A e EA 74 A NE 74 Bete E CPC CO M 74 Elba A i el eee ee eee eee eee cece eee ren eens nee ane eee ee TOO 74 MUN as AE E E ete dpe 75 Ac ME e LIT TRE
25. IDLE to CALL_OUTGOING in file src common call c line 80 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Codec 2 8 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Codec 1 18 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Codec 0 0 07 07 2005 14 48 54 Local7 Debug 10 10 22 13 The EnvetString is 100 and length is 3 07 07 2005 14 48 53 Local7 Debug 10 10 22 13 The EnvetString is 10 and length is 2 07 07 2005 14 48 53 Local7 Debug 10 10 22 13 The EnvetString is 1 and length is 1 07 07 2005 14 48 51 Local7 Debug 10 10 22 13 EndPoint State StateOnHook gt StateOffHook in sSrc common fxs OnHookFxs c 55 Debug Connect Port The port number of the debug server to be used for receiving debug messages from the SmartLink 4020 Use port 412 to send debug output to a syslog server Saving your work When you are finished configuring settings click the Save button to save the changes Configuration 67 SmartLink 4020 Getting Started Guide 7 System Service Access service Access Configuration WAN Enable HTTP Web access M Enable Ping Reply vi f Save Internet Settings y Figure 42 Service Access window Enable HTTP When checked access to the web configuration interface HTTP of the SmartLink 4020 through the WAN interface port is enabled Note If the Enable HTTP option is not checked your WAN service provider will no longer be able to access the SmartLink 4020 to make configuration changes Enable Ping
26. IT Tucnsions Section or He SI SCHO MR 51 RIP Telephone Event Contientanon section of te SIP Window coa de 51 Voll VLAN ond Urstibh rection ofthe SIP SUO S830 eS t Ie eraot AA a 5d PTa e ao tie SIE A dot di edi aero eee eae ad 32 li aos lA ee T 53 Audo CODE Con cei n MED SR AE 54 User lotormation section o Phone Tof T hone 2 Window 659a niu de bsc dui AA 56 Supplementary Service Settings section of Phone 1 or Phone 2 window sleep csp EROR ETE REIR 27 Dioec Type seciono Phone lor Phone 2 Window tet eee a ete ee ee Lasa 58 Cal Porward Seringe section of Phone Lor Phone Window oue ue dues eden ecco ede RE e Rp 59 Selective Call Forward Settings section of Phone Lor Phone 2 window lt c sec 42cceneseoesceceneen oes 59 Incoming Call Block section Phone Lor Phone 2 window se 60 Incoming Call Glock secuoh ot Phone Lor Phone 2 window laa a a DOR SSA Sc ES ES 60 HEIPDLS setting action ol Phone Tor Phone AR inoltra 60 enc BEIC n AMET rPUUET 61 A cR uni ME e NU 65 VIII I c D Mm TT 66 Mage gu lS ror MM ME CCP MU Man de poa 68 lio Tones section of Localization VIDJOW E EA edd 69 Distinctive Hing aziendale dense ets ut 70 Supplementary service Ness seco or Localization Window inibire 72 ale rene ers section Lota lato Widow ord cee trece e ord aao eso Ped Souda ed rds ta Control Timer valies seco por Localitanon WNUN aosrsrrerin iia biner ARE RAN N A E 75 List of Figures 48 49 50 51 52 53 54 23 56 57 FXS Port Polarity Configuration section of
27. Localization window 0 cece eee eee eens 76 Ring Serine seccion of Localization ATTO lt rita chad neds Room Ee PEA dea e 76 FXS Port Polarity section of Localization WindOW as iuda dose ARA A ELE RU GU Re a gi BEAD BRUDER cee Pots IEEE 7I o Ano 78 LIA PP ona 29 Le APP AI 80 eye as BULL AAA RTT cc nm 82 a A A EI ERE NER A dadas iiu 84 Ie alas o A o e 84 14 List of Tables 1 General conventions 2 Bellcore standard ring cadence patterns A slice nba 15 About this guide This guide describes using the SmartLink 4020 router Audience This guide is intended for the following users Operators Installers Maintenance technicians Structure This guide contains the following chapters and appendices Chapter 1 on page 19 provides information about router features and capabilities Chapter 2 on page 21 provides hardware installation procedures Chapter 3 on page 24 describes the Home section settings Chapter 4 on page 27 describes the WAN section settings Chapter 5 on page 39 describes the LAN section settings Chapter 6 on page 45 describes the Telephony section settings Chapter 7 on page 62 describes the System section settings Chapter 8 on page 81 describes how to download and display the SmartLink 4020 router user guide Chapter 9 on page 83 describes how to log out of the router management system Chapter 10 on page 86 contains information on contacting Patton technical support for assistance
28. MF Events Qut of Band RFC2 833 Hd RFC2833 signalling using payload value 3g i Regenerate DOB DTMF tone Figure 25 SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement PRACK support as defined in RFC 3262 Encode SIP URI with user parameter Select to encode user phone parameter in SIP URI Send INVITE with Timer header Select to encode Timer header in all INVITE requests for ringing timeout Call Hold using C 0 0 0 0 When checked calls will be held using the call hold method described in RFC 2543 If unchecked the call hold would follow the RFC 3263 method Send NOTIFY Send out SIP NOTIFY request to transferer for unattended and attended call transfer RTP Telephone Event Configuration This sub page allows configuration of the out of band signaling options for SIP Select whether OOB tele phone event signaling is to be done using the SIP INFO message or to be done via RFC2833 RIP signaling For additional information please refer REC2833 RTP Telephone Event Configuration Send DTMF Events Out of Band RFC2833 Hd RFC2833 signalling using payload value 3 M Regenerate OOB DTMF tone Figure 26 RTP Telephone Event Configuration section of the SIP window VoIP VLAN Configuration This sub page allows configuration of specific VLAN tags that are to be applied to all SIP signalling and RIP packets used for VoIP calls These VLAN settings wi
29. O Info 10 10 22 13 Jul 07 11 49 09 syslog usersjphone On Hook 100 07 07 2005 14 49 03 Local7 Debug 10 10 22 13 Handset 349b4 received event 52 in file src common fxs ConnectFxs c line 466 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 The EnvetString is f and length is 1 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 EndPoint State StateWaiting gt StateConnect in src common fxs WaitingFxs c 116 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 call 468bc gt CallChangeState from CALL ALERT to CALL CONNECT in file src common fxs WaitingFxs c line 114 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 APP rcv rsp 200 of req 32769 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 call 468bc gt CallChangeState from CALL OUTGOING to CALL ALERT in file src common fxs WaitingFxs c line 58 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 APP rcv rsp 180 of req 32769 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 1111 Handset 349b4 received event 26 in file src common fxs WaitingFxs c line 212 07207 2005 14 48 58 Local Debug 10 10 22 13 APP rcv rsp 100 of req 32769 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 EndPoint State StateOffHook gt StateWaiting in src common fxs OffHookFxs c 418 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Dial numbers is 100 07 07 2005 14 48 58 Local0 Info 10 10 22 13 Jul 07 11 48 58 syslog usersjphone Call QO t 100 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 call 0 gt CallChangeState from CALL
30. P PATTON mia ElectronicsTo Smartlink 4020 SmartLink Analog VoIP Getting Started Guide SmartLink 4022 Analog VoIP SoHo Router VolP Integrated Access Device Www patton com 10 100 Ethernet p erre 12VDC RESET Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 09402U1 001 Rev C C Part Number 07MSL4020 GS Revised November 10 2005 Patton Electronics Company Inc 7622 Rickenbacker Drive Gaithersburg MD 20879 USA Tel 1 301 975 1000 Fax 1 301 869 9293 Support 1 301 975 1007 Web www patton com E mail support patton com Trademark Statement The terms SmartLink SmartNode SmartWare and SmartView are trademarks of Pat ton Electronics Company All other trademarks presented in this document are the property of their respective owners Copyright O 2005 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Elec tronics assumes no liability for errors that may appear in this document Warranty Information Patton Electronics warrants all SmartLink router components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workmanship or materials and does not cover customer damag
31. P Table button to display the DACP Client Table see figure 17 DHCP Client Table Computer Mame Client ID IP Address Clear client binding table Figure 17 DHCP Client Table window The Update button refreshes the displayed DHCP client table The Close button closes the open window and returns to the main menu The Clear client binding table button clears all dynamically assigned IP addresses on the SmartLink 4020 DHCP server Saving your work When you are finished configuring DHCP server settings click the Save DHCP Settings button see figure 16 on page 40 to save the changes DHCP 41 SmartLink 4020 Getting Started Guide 5 e Network LAN e Routing These configuration parameters are for the internal router Note These parameters only apply when the Device Operating Mode 1s set to Router see section Device Operating Mode on page 31 Router Configuration Dynamic Routing RX Mode Disabled TX Mode Disabled Static Routing subnet Mask Gateway IP Dest IP Address Metric Interface PA LAN Hd Save Internet Settings inn DA Save DHCP Settings View DHCP Table Figure 18 Router Configuration window Dynamic Routing Whether or not dynamic routing on the interfaces is enabled disabled Static Routing Under Static Routing you can specify the routing paths of your internal network Viewing the Routing Table Click the View Routing Table button to display the Routing Table se
32. Renew ToS IP Address 172 16 1 99 IPSec MAC Address 0 50 2d 00 da c subnet Mask 255 255 255 0 A Default Gateway 192 168 100 1 Settings DMS Address 192 168 1 1 Tee DyvnDNS Address vourcompary_ 4020 dyndns org DHCP Domain Mame yourcampany cam Routing VLAM Tag Mot set Priority Tag Mot set Port Forwarding IP Filtering Refresh Telephony Wiel Gade Figure 5 Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used Service Either Routed or Bridged displays whether the SmartLink s WAN interface connection is operating in a routed or bridged mode Protocol Indicates that the Ethernet protocol is being used to transfer data Interface Status Either Up or Down Network Settings These are the details of your WAN network settings Dynamic IP Assignment Displays Yes via DHCP if you are using a dynamic IP address or No if a dynamic IP address is not being used IP address The IP address of the SmartLink on the WAN interface Status 29 SmartLink 4020 Getting Started Guide 4 Network WAN MAC address The MAC address of the WAN Ethernet interface in the SmartLink Subnet Mask The subnet mask is 32 bit number that filters a destination IP address to determine to which subnet it belongs For example a subnet mask of 255 255 0 0 for a network ID of 192 5 0 0 tells the switch to accept traffic des tined for IP addresses that begin with 792 5 all other p
33. Started Guide 7 System Busy lone Played when a 486 RSC is received for an outbound call Ring Back Tone Played for an outbound call when the far end is ringing Off Hook Warning Played when the subscriber does not place the handset on the cradle properly Distinctive Ring Setting 1 8 The SmartLink 4020 Distinctive Ring Settings window see figure 44 enables you to specify up to 8 sets of distinctive ring cadences Distinctive Ring Settings Ring 1 Cadence Ring 2 Cadence Ring 3 Cadence Ring 4 Cadence Ring 5 Cadence Ring 6 Cadence Ring T Cadence Ring 8 Cadence Figure 44 Distinctive Ring Setting section of Localization window The following is a sample ring cadence pattern configuration Localization 70 SmartLink 4020 Getting Started Guide 7 System Timeval time in milliseconds Repeatval of cycles to repeat Tonename RING O RING 1 RING 2 RING 3 RING 4 RING 5 RING 6 RING 7 RING 8 RING 9 Idle IDLE Active ON OFF Inactive Idle Timeval Active Active Timeval Sequence Active Active Sequence Repetition Sequence Repeatval Repeat R Cycle Sequence Repetition Fullsequence Cycle Cycle Fullsequence Cadence Fullsequence Fullsequence Repeat Fullsequence Inactive Repeat Ring Cadence Note The Bellcore standard ring cadence patterns are shown i
34. Tm 56 A A o O O A 57 SSR p NERI MR 57 re nun I 6s n m E 57 BOL c d 57 lUr s Jv 57 Por Mera la le o 97 CU T T 57 VCI A io NETTEN A eer reer eee 57 EIL POE RR PP O oO ri PI 58 CI NL T PP 1 58 SOR C c T eee A 58 Dog A E E E TT 58 d Ir Ur v 58 CI RR o 58 Rod to RR 58 A T 58 ar AO TM T 58 BOLA ML m 58 B EPUM a ree reyes rr cer err rrr er er errr eer errr 58 A e EV O ee er 58 A o 59 Melli 59 E AA e 59 A 59 SmartLink 4020 Getting Started Guide Table of Contents ren Xa IR Sore A RO AA 59 Fig e 59 ZIO E Me aS 59 e AP ll TD 60 o lian T m 60 E NT 60 belin 60 RA A PP o UU dirai DOLO DD TNT 60 o o RAR RR E 60 pc RR EI 61 CAR e iii 61 o A A PP nn Ae 61 Speed Dial 1 8 Phone Nu
35. Warranty Service and Returned Merchandise Authorizations RMAs 88 Appendix A Compliance information Chapter contents TR O AR IUE 90 A E E an E E acme ata E estate eee aca cern eee ee net ea 90 Bu nah eeclesie Ld ELEME E dM UEM M 90 annua 90 GLIE CORRO RIE RE 90 89 SmartLink 4020 Getting Started Guide A Compliance information Compliance EMC Compliance FCC Part 15 Class B EN55022 Class B EN55024 Safety Compliance EN60950 1 Radio and TV Interference The SmartLink router generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television recep tion The SmartLink router have been tested and found to comply with the limits for a Class B computing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection from such interference in a commercial installation However there is no guarantee that interference will not occur in a particular installation If the SmartLink router does cause interference to radio or television reception which can be determined by disconnecting the unit the user is encouraged to try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC o
36. X without T 38 Use 6 711 fax System Security Save CODEC Configuration nmnmfiniicatimm Figure 30 Audio CODEC Configuration window CODECS Selected column Check the codecs that are acceptable to use e Silence Suppression column Specifies whether silence suppression should be turned on in the SmartLink 4020 e Preferred Codec column Select the codec to be used as the first choice when encoding voice Packetization Configure the packet sending increment Jitter Buffer Configure the timing of the voice buffering e Selection between adaptive or fixed jitter buffer Default ADAPTIVE e Set the adaptive jitter buffer maximum playout delay Default 100ms or Fixed jitter buffer playout delay Default 40ms e Whether or not to automatically switch from an adaptive jitter buffer to a fixed jitter buffer upon fax modem tone detection Audio CODEC Configuration 54 SmartLink 4020 Getting Started Guide 6 Telephony FAX without T 38 Use G 711 fax When checked 1 38 is disabled and the SL4020 will not attempt 1 38 session negotiation for fax transmissions initiated by the originator of the fax The fax transmissions will be transported using G 711 fax pass through The selection of T 38 or G 711 fax pass through for fax transmissions originated from the SL4020 will be determined by the receiving fax device 1 38 1s enabled by default To disable 1 38 go to Telephony gt CODECS and select FAX without T 3
37. a second dial tone after entering the calling prefix key Before using Call Forward All must be enabled using the activate sequence defined in the supplementary service table Example 733019751000 and on hook the phone All calls received will forward to 3019751000 IP Dialing Allows direct calling using an IP address To use calling by IP address enter the calling prefix key 72 is the fac tory default the key the IP address using the key to between octets of the IP address the key and the port number You will hear a second dial tone after entering the calling prefix key Before using direct IP address dialing must be enabled using the activate sequence defined in the supplementary service table Example To place a call to IP address 192 168 1 20 5061 enter 73 192 168 1 20 5060 Call Hold Configures the key sequence to place a call on call on hold The factory default is flash hook 7 Call Waiting call alternative Configures the key sequence to switch between calls The factory default is flash hook Call Conference Configures the key sequence to conference two calls together The factory default is flash hook 7 Call Conference Drop Configures the key sequence to drop the last call that was added to the conference the conference The factory default is flash hook 8 Call Transfer Configures the key sequence for call transfer The factory default is flash hook 4 Voicemail access Configures the key sequen
38. ackets are ignored Default Gateway The IP address of the gateway The gateway IP address can be retrieved automatically in DHCP mode or be set up manually with a fixed IP address Domain name The network domain name of the SmartLink DNS address Refers to the address of your domain name server that was defined under WAN settings or that was learned dynamically through DHCP DynDNS address The IP address of the dynamic DNS server that will be notified when the SmartLink 4020s dynamic IP address changes VLAN VLAN tag value encoded in the WAN Ethernet header in all outgoing packets Priority Tag Priority tag value encoded in the WAN Ethernet header in outgoing packets Settings The Settings window contains the following sections nternet Configuration see figure 6 on page 31 e WAN PPPoE Configuration see figure 7 on page 32 MAC Spoofing Configuration see figure 9 on page 33 e MTU see figure 10 on page 34 e Internet VLAN Configuration see figure 9 on page 33 Note After configuring the sections click the Save Internet Settings button see figure 5 on page 29 to save the new configuration Settings 30 SmartLink 4020 Getting Started Guide 4 Network WAN Internet Configuration www patton com Home Internet Configuration Network WAN Device Operating Mode Router zl Status E en Obtain Internet configuration dynamically Sea C Specify fixed Internet configuration Tos IP Address IPSe
39. ate for a full credit of the purchase price If you have ordered the wrong equipment or you are dissatisfied in any way please contact us to request an RMA number to accept your return Patton is not responsible for equipment returned without a Return Authorization Return for credit policy e Less than 30 days No Charge Your credit will be issued upon receipt and inspection of the equipment e 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for repairs only RMA numbers RMA numbers are required for all product returns You can obtain an RMA by doing one of the following e Completing a request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1007 and speaking to a Technical Support Engineer e By sending an e mail to returns patton com All returned units must have the RMA number clearly visible on the outside of the shipping container Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping Shipping instructions The RMA number should be clearly visible on the address label Our shipping address is as follows Patton Electronics Company RMAJ xxxx 7622 Rickenbacker Dr Gaithersburg MD 20879 4773 USA Patton will ship the equipment back to you in the same manner you ship it to us Patton will pay the return shipping costs
40. atton com Reload Warning Reloading the system will terminate all network connections and restart your browser connection fa Reload and execute Main Application C Reload and execute Downloader Application Security Save Service Access Settings Configuration Manual Upgrade Auto Upgrade Localization SNMP Logout Figure 54 Reload window Reloading the system will terminate all network connections and restart your browser connection CAUTION Chose the Reload and execute Main Application option for execution of the main application which you have configure once you reload the system Chose the Reload and execute Downloader Application option to being downloading once you reload the system Reload 80 Chapter 8 Documentation Chapter contents letus WAG MISIT TNR RT E AN DO MNT RU RIEN A AAE AA UST RCRUM UM 82 SmartLink 4020 Getting Started Guide 8 Documentation Introduction Clicking the Documentation link see figure 55 connects to the Patton website to display the most current ver sion of the SmartLink 4020 Getting Started Guide in portable document format PDF www patton com Hame Network WAN Network LAN Telephony System Cos Documentation Logout Figure 55 Documentation link Introduction 82 Chapter 9 Logout Chapter contents ie A ER mter DO Ew NT RUM MSN UT TOU ELM 84 83 SmartLink 4020 Getting Started Guide Introduction Clicking Logout see figure 56 d
41. c IP Metmask Network LAH Settings IP Gateway DHCP IP ONS Server Routing Hast Mame Port Forwarding Domain Mame Figure 6 Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation Obtain WAN configuration dynamically Select this option if appropriate If you choose Obtain WAN configuration dynamically the information is detected automatically through DHCP Specify fixed WAN configuration Select this option if you will not be using DHCP If you choose Specify fixed WAN configuration you will have to enter the following information IP address IP of the netmask IP of the gateway IP of the DNS Server if applicable Host name the name will identify the computer on the Internet such as SL4020 patton com Domain name the name that will identify one or more IP addresses For example the patton com domain Is used by Patton Electronics Company That domain can include multiple hostnames such as SL4020 patton com ftp patton com and so on that point to individual computers on the Patton network In short for the hostname URL http www patton com the domain name is patton com Settings 31 SmartLink 4020 Getting Started Guide 4 Network WAN WAN PPPoE Configuration WAN PPPoE Configuration Enable PPPoE No HJ Authentication Username Password Settings Idle Timeout minutes Echo Timeout seconds Echo Coun
42. ce for call for voicemail access The factory default is flash hook 86 If the voicemail key sequence is entered on the phone a call will automatically be placed to the configured service provider using the configured authentication information Call Forward Busy Destination Configures the number to forward calls to when busy To configure call forward busy enter the calling prefix key 74 1s the factory default the number to dial and then on hook the phone You will hear a second dial Localization 74 SmartLink 4020 Getting Started Guide 7 System tone after entering the calling prefix key Before using call forward busy must be enabled using the activate sequence defined in the supplementary service table Example 743019751000 and on hook the phone All calls received will forward to 3019751000 when the phone Is busy Hotline Configures the number to call when the telephone goes off hook To configure the hotline number enter the calling prefix key 75 is the factory default the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Before using hotline calling it must be enabled using the activate sequence defined in the supplementary service table Example 753019751000 and on hook the phone When the handset is lifted 3079751000 will immediately be called Control Timer Values Control Timer Values Hook Flash Timer 100 1100 ms 110 ms SIP Session Tim
43. d settings aos Web Page Protect YES Tas Mew Root Password IPSec confirm new password o Network LAN New User Password settings Confirm new password DHCP Routing Done Port Forwarding IP Filtering Telephony VolP Status SIF CODECS Phone 1 Phone 2 Speed Dial System Configuration Localization SNMP Auto Upgrade Manual Upgrade Reload Documentation Users Guide Logout Figure 40 Set Security Password window Two levels of system configuration are available user level and system level Access to each level is password controlled Web Page Protect Enable or disable web access protection When set to YES a password will be required to access the SmartLink 4020 web configuration interface New Root Password Type the administrator s password New User Password Type the user s password Set Security Password 65 SmartLink 4020 Getting Started Guide Confirm new password Re enter the password for confirmation Saving your work When you are finished configuring security settings click the Save Settings button to save the changes Configuration Logging Enable Syslog Logging Enable Syslog Syslog Server NO f Enable Debug Debug Server Debug Connect Port E Save Figure 41 Configuration window 7 System Enable or disable system logging During normal operations Syslog should be turned off A sample Syslog record of a complete call is
44. e abuse or unauthorized modification If the product fails to perform as warranted your sole recourse shall be repair or replacement as described above Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product These damages include but are not limited to the following lost profits lost savings and incidental or consequential damages arising from the use of or inability to use this product Patton Electronics specifically disclaims all other warran ties expressed or implied and the installation or use of this product shall be deemed an acceptance of these terms by the user Firmware Revision Information This version of the Getting Started Guide is based on firmware revision 1026 Summary Table of Contents O AN WB UL ER DW N i w gt 5 C D General dono iii rai 19 Smari Link tl eem 21 o APP O 24 hit WAN ti ile aiar 27 bici PORRE 39 Li A gn AI 45 Y e Po O 62 Donno 81 Logot connu iiinn n Eu E ii 83 osculis alieni sl alal 86 Compliance dle nio lai ea 89 CEC a E a 91 Dia praia aiar 94 Galline Saturio in ale rile 97 Table of Contents nibii iis El c Tn dt 3 Table gp CODEC HS eoe eee ee ete d dte e ec e ee Re 4 ES Sut m E E 13 Listor bla are 15 ADOBE this pides er M 16 A EE PER 16 virgi mn m pu E mm E NE 16 LO riu RA EI Wy a a o MEDIE MER MD cR MN LU UM IMMUNE e 17 leider iaia 18 Tesori aiar ica 18 E A e 18 i
45. e Current Server Enter the following information e Server address The IP address or domain name hosting the VoIP SIP server e Port The UDP port of the VoIP SIP server The default is 5060 e Domain name The VoIP domain name realm is used for validation of each phones username e Send Registration Request with Expire Time If selected determines the amount of time in seconds that the SIP registration will be valid for e Unregistration lf checked the SmartLink will send a SIP unregister at system reload before sending a SIP registration request e Send SUBSCRIBE If checked the SmartLink will send a SIP subscribe to the server specified This box must be checked for the voicemail message counted and message waiting notification to work SUBSCRIBE Server IP or FQDN The IP address or fully qualified domain name of the subscription ser vice If not specified the SIP subscribes to the SIP server Gateway Settings Dial Plan Figure 24 Gateway Settings section of the SIP window Gateway Settings Dial Plan Refer to appendix C Dial plans on page 94 SIP 50 SmartLink 4020 Getting Started Guide 6 Telephony SIP Extensions SIP Extensions Support PRACK method with provisional response reliability Encode SIP URI with user parameter Send INVITE with Timer header value poo y Call Hold using c 0 0 0 0 in SDF wi send NOTIFY for REFER request RTP Telephone Event Configuration Send DT
46. e figure 19 Routing Table subnet Mask Gateway IP Dest P Address Metric Interface Flags 0 0 0 0 209 49 110 1 209 49 110 1 3 IF 1 SD 0 0 0 0 209 49 110 1 0 0 0 0 2 IF 1 RD Figure 19 Routing Table window Saving your work When you are finished configuring Router settings click the Save Router Settings button see figure 18 on page 42 to save the changes Routing 42 SmartLink 4020 Getting Started Guide 5 e Network LAN Port Forwarding Port Forwarding Configuration Reserved Ports The following ports have been reserved by the CPE and may not be forwarded to the LAM 68 5060 5070 1900 2828 2929 7001 7003 8000 8015 5555 Port Forwarding to LAM Port Range Protocol Destination Address Both B 192 169 1 Save Internet Settings DeMilitarized Zone If specified packets which port are not listed above will be forwarded to this DMZ host TAZA ERBE d Save NAPT Settings Figure 20 Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN Port Forwarding to LAN In this section you enter the specifications which you will be forwarding to the LAN including port range protocol Both TCP or UDP and destination IP address De Militarized Zone Packets which are not listed above will be forwarded to the DMZ host you specify Saving your work When you are finished configuring Port Forwarding settings click the Save NAPT Settings button to save
47. ect ol el a grin o A 31 Ed RE ICI AA e oo OA 02 Ceca J 32 ZEE AP e ee ee 32 CU A 32 ERE MR 32 0 RR O E 32 EC RR 32 v1 9 TEE 92 C eT ro PR rs eatteio E E A A E E 32 lb cune EIL qe 32 Contone bacca a on 33 naf sun icr A Poo OCIOSE TT 33 p UE de tui i610 el c In 33 o A A E 34 MIU Misa Taste ila 34 EU RAM EE e m 34 IA A A o yg e inoia 34 pO AH oo e lodo id eq 34 CR aa AA O erect rer T 34 LR A o o A o E E N 35 A BI 35 Assured DARA DROP 35 Maximum Uplink Bandwidth Allowed scacciare 35 ul APEC e o aaa dia 35 SmartLink 4020 Getting Started Guide Table of Contents o A C 35 nn A 36 Mi ee o E ON 36 at A EEEE ETEN OEE AEN 36 A E E O A 36 uo EE sie A e o neo A 36 as A oo Um E E OO e 36 un eL cag E ono TE 36 Er A o II te net 36 Ss e MAA 37 Outbound AR Abetone koy HEA aaa 37 B tuviese MEI NIU PR RR E RETE II ERI 37 Oi ii OE una D aaie 37 Cubana ESP gen SENE ABON iio ipod 37 Gm A AA OR oi Anon Beso adivit PARRA RR o o E 37 ndr AR EIE A do aquatinenansanmenddaupenmsudineedtedeestosdaent 37 T bonad AF Auger ASOMO ias 37 de AAA E o i 37 MA A AAPP TT O OTT TT 37 mia E Pr copo ana so
48. ed using the same syntax as used by MGCP NCS specification The formal syntax of the dial plan is described by the following notation Digit 0 1 2 3 4 5 gn 7 8 9 Timer 22 gt T t Letter Digit Timer A a B b C cj D g Range X x matches any digit Letters matches any of the specified letters Letters Subrange Subrange Letters Subrange Letter matches the specified letter Digit Digit matches any digit between first and last Position Letter Range StringElement Position matches any occurrence of the position Position matches an arbitrary number of occurrences including 0 String StringElement StringElement String StringList String String StringList DialPlan String Stringlist A dial plan according to this syntax is defined either by a case insensitive string or by a list of strings Regard less of the above syntax a timer is only allowed if it appears in the last position in a string 1213 is not valid Fach string is an alternate numbering scheme The unit will process the dial plan by comparing the current dial string against the dial plan if the result is under qualified partial matches at least one entry then it will do nothing further If the result matches or is over qualified no further digits could possibly produce a match then send the strin
49. em gt Reload WAN IP Address The IP address of the SmartLink 4020 on the WAN interface LAN IP Address The IP address of the SmartLink 4020 If Static is shown next to the address it means the IP address was assigned to the SmartLink 4020 under the WAN Settings Dynamic indicates the IP address was learned via DHCP MAC address The media access control MAC address of the Ethernet interface in the SmartLink System information 25 SmartLink 4020 Getting Started Guide 3 Home Application Version The SmartLink firmware version number Config Date The date of the configuration file that was downloaded from an auto upgrade server Security Indicates that the SmartLink web interface utility has been secured with a password To configure a password see section Set Security Password on page 65 Application Code Version Shows the application code version being used Downloader Code Version Shows the downloader code version being used System Status Shows VoIP statistics for the period of time since the SmartLink 4020 was last reloaded either by powering the unit off and then on again or by selecting System Reload SIP Messages Sent Total number of VoIP SIP messages sent including retransmissions SIP Messages Received Total number of VoIP SIP messages received including retransmissions SIP Bytes Sent Total number of bytes of VoIP SIP messages sent including retransmissions SIP Bytes Recei
50. ent than that specified for the warm line If the delay period has expired with no number being dialed the warm line number will be dialed The delay period is set under System Localization Call Forward Settings Call Forward Settings Cfwd All Conditional Dest 611 Cfwd Conditional Time Figure 34 Call Forward Settings section of Phone 1 or Phone 2 window Cfwd All Dest Cfwd Busy Dest Input the destination for all call forwarding Cfwd Busy Dest Input the destination for all busy call forwarding Selective Call Forward Settings selective Call Forward Settings Incoming caller 1 Incoming caller 2 Incoming caller 3 Incoming caller 4 Incoming caller 5 Incoming caller 6 Incoming caller 7 Incoming caller 8 Figure 35 Selective Call Forward Settings section of Phone 1 or Phone 2 window Incoming caller 1 8 lukan joeayourcompany com forward destination 1 forward destination 2 forward destination 3 forward destination 4 forward destination 4 forward destination 4 forward destination 7 forward destination 8 Up to 8 incoming calls can be selected for call forwarding Forward destination 1 8 Up to 8 destinations to which incoming calls can be forwarded Phone 1 amp Phone 2 59 SmartLink 4020 Getting Started Guide 6 Telephony Incoming Call Block Incoming Call Block Block Caller ID joetyourcompany gom Figure 36 Incoming Call Block secti
51. er value Conditional Call Forwarding Timer Lo sec Warm Line Delay Interdigit Timer 4000 ms Offhook Idle Time Offhook Warning Tone Time 120060 ms Figure 47 Control Timer Values section of Localization window Hook Flash Timer Maximum on hook time before off hook to qualify as hookflash More than this value and the on hook event is treated as on hook hanging up the call Minimum on hook time before off hook to qualify as hookflash At less than this value the on hook event Is ignored SIP Session Timer value The amount of time the SmartLink 4020 will wait during an active call to send repeated re invites on active calls to allow the SIP server to determine the status of a call Conditional Call Forwarding Timer Specified a time period as a call forward condition After the number of seconds specified the conditional call forwarding process will be performed Warm Line Delay Specify a time period as a delay time for warm line dialing If warm line is enabled then the SmartLink 4020 will wait this amount of time after the handset is off hook before dialing the warm line phone number Localization 75 SmartLink 4020 Getting Started Guide 7 System Interdigit Timer The number of seconds the SmartLink 4020 will wait for the caller to input a subsequent digit of the dialed number If the timer value is exceeded before the dial plan is matched see section Gateway Settings on page 50 the busy tone will be played to
52. figuration 38 Chapter 5 Network LAN Chapter contents O MES NM M rac uM m mM ME e T mr t dM Merc IP SUE 40 e qe iic c ema asain te ate A 40 CO RR 40 lau 40 ERO TT 41 Cole aaa 41 RAR ANIA PORRE 41 LOR 41 blindata 41 VE AI MERO ir err enone nem eee enn ven nen yen teen naar er ner eterna 4 ride Re c d E RMP oe PARR ere Por Saree ee N 4 c dup IM luana leer 4 QQ RR A 42 CERRI ada 42 ULI SR RAI 42 o RR O 42 nr 42 POR BOE UN idu M M IR MM M M LI M M LI M E Meer 43 ioc C ML cM RU LT me emis TE e em RNa M T ME M T 43 OA RIA 43 per PRA 43 A io case Lesecocins E a E E A 43 E E m E ehi 43 A E me e Oger eco een een eres 44 A RR A m c I TT 44 39 SmartLink 4020 Getting Started Guide 5 e Network LAN Settings Home Settings Meteor WAN status Network Settings settings IP Address 252 168 1 3 a05 Subnet Mask 255 255 255 0 Tos lis Save Settings Network LAN a Li zt DHGP Routing Port Forwarding IP Filtering Figure 15 Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network Saving your work When you are finished click the Save Settings button to save the changes DHCP These configuration parameters are for the SmartLink 402055 internal DHCP server that will provide IP net work information to LAN attached devices DHCP Server Configuration Server Settings Enabled C Disabled Client IP Address Range 192 168 1 100 Client Network Informati
53. g to the gatekeeper and clear the dial string The Timer T is activated when it is all that is required to produce a match The period of timer T is 4 seconds For example a dial plan of xxx T xxxxx will match immediately if 5 digits are entered it will also match after a 4 second pause when 3 digits are entered Sample Dial Plans Simple Dial Plan Allows dialing of 7 digit numbers e g 5551234 or an operator on 0 Dial plan is OT xxxxxxx Non dialed Line Dial Plan As soon as handset is lifted the unit contacts the gatekeeper used for systems where DTMF detection is done in call Dial plan is x i e match against 0 or more digits Note the dot Complex Dial Plan e Local operator on 0 long distance operator on 00 e 4 digit local extension number starting with 3 4 or 5 e 7 digit local numbers are prefixed by an 8 Introduction 95 SmartLink 4020 Getting Started Guide C Dial plans e 2 digit star services e g 69 e 10 digit long distance prefixed by 91 e International numbers starting with 9011 variable number of digits Dial plan for this is 0T 00T 3 5 xxx boxxxxxx xx 9 booxxxxxxxx 9011x T Sample Dial Plans 96 Appendix D Calling Features Chapter contents letus Bl RR RO E AN mm Ew MANN UE E 98 97 SmartLink 4020 Getting Started Guide Introduction The SmartLink 4020 family supports advanced calling features that can be turned on and off from phones attached to the S
54. hen you are finished configuring the VLAN settings click the Save Internet Settings button see figure 9 on page 33 to save all changes Settings 34 SmartLink 4020 Getting Started Guide 4 Network WAN QoS Quality of Service Cos Enable Voice QoS Assured Bandwidth for Voice as kbits sec Maximum Uplink Bandwidth Allowed kbits sec y 512 kbits sec Save Settings Figure 12 QoS window Enable Voice QoS Enable or disable the voice quality of service function When QoS is enabled the SmartLink 4020 will priori tize and rate limit the introduction of voice and data traffic onto the WAN interface Assured Bandwidth for Voice This parameter defines the guaranteed bandwidth for voice traffic on the WAN interface in kbits sec Maximum Uplink Bandwidth Allowed The maximum uplink bandwidth that can be allocated to voice traffic Saving your work When you are finished configuring settings click the Save Settings button to save the changes ToS DiffServ This sub page is used to configure the Type of Service Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and RTP packets The ToS DiffServ byte values are entered as two digit hexadecimal values If no special ToS DiffServ value is to be used for a particular traffic type enter 00 or leave the setting empty ToS DTServ Call Signalling Packets 2 Hex digit byte value RTP Packets 2 Hex digit byte value
55. hony DIP Status SIF Figure 22 VolP Status window VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre defined or has been discovered using DNS service records DNS SRV Domain The VoIP domain name is the domain name that is hosting the VoIP server Base RIP Port Displays the base RTP port number for the RTP RTCP port pair Phone Line Status The Phone Line Status table shows the current operational status of phones 1 and 2 It displays the VoIP regis tration status the configured VoIP usernames if the usernames are subscribed to voicemail and have messages waiting and the caller ID setting The messages waiting will indicate the number of new messages old mes sages new urgent messages and old urgent messages Registration Status Shows the currently operational status of the phones 1 and phones 2 The following registration status values may be displayed e Online The phone line is online registered with the SIP server and ready to send and receive phone calls using the SIP server e Registering Ihe SmartLink 4020 is in the process of registering with the VoIP server VolP Status 48 SmartLink 4020 Getting Started Guide 6 Telephony No Registration The SmartLink 4020 is not attempting to register with the SIP server because Send Registration Request is not checked on SIP sever setting screen Error Not Authorized A SIP final status message stat
56. ialing bill Speed Dial 2 Phone Mumber IP Dialing 611 Speed Dial 3 Phone Mumhber IP Dialing Speed Dial 4 Phone Mumber IP Dialing Speed Dial 5 Phone Mumhber IP Dialing Speed Dial 6 Phone Mumber IP Dialing Speed Dial 7 Phone Mumhber IP Dialing Speed Dial 8 Phone Number IP Dialing Line 2 Speed Dial Settings Speed Dial 1 Phone Mumhber IP Dialing Speed Dial 2 Phone Mumber IP Dialing Speed Dial 3 Phone Mumhber IP Dialing Speed Dial 4 Phone Mumber IP Dialing Speed Dial 5 Phone Mumhber IP Dialing Speed Dial 6 Phone Mumber IP Dialing Speed Dial 7 Phone Mumber IP Dialing Speed Dial 8 Phone Number IP Dialing e a a 0 s e e 05500 yourcampany com Figure 39 Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service Speed Dial 1 8 Phone Number IP Dialing Target 1 8 phone number or URL assigned to speed dial Line 2 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service Speed Dial 1 8 Phone Number IP Dialing Target 1 8 phone number or URL assigned to speed dial Saving your work 6 Telephony When you are finished configuring settings click the Save Settings button see figure 39 to save the changes Speed Dial 61 Chapter 7 System Chapter contents laura 65 e ag he 8 em te ee ate tat yer erga ea E E E Can 65 Mz Weg roi de c M 65 LI MNT nai E Mc Md cR M ME 65 Hongrie A c iei eT 66 COLPO ROSIE
57. ion Description of the unit e g John s phone System Object Id A vendors enterprise ID Saving your work When you are finished configuring settings click the Save SNMP Settings button to save the changes Auto Upgrade The Smartlink 4020 family includes a configuration and firmware download manager server that allows for the updating of large numbers of SmartLink 4020s from a central location By factory default all SmartLink 4020 units are set with auto update on and to access the Patton auto update server Many of Pattons carrier cus tomers have chosen to setup their own auto update server to provide service specific information for their end users Patton recommends that end users do not change the auto update server or set Enable auto upgrade to NO without consulting with their service provider AutoUpgrade Routine Upgrade every 7 day s Enable Auto Upgrade Auto Upgrade Protocol Upgrade Server fupgrade patton com Auto Upgrade URL Save Autollparade Figure 52 AutoUpgrade window Routine Upgrade every xxx day s If selected the Smartlink 4020 will check for automatically check for updates at system reload time and on a periodic basis based on the number of days selected Auto Upgrade 78 SmartLink 4020 Getting Started Guide 7 System Enable Auto Upgrade Enable or disable auto upgrade If enabled the SmartLink 4020 will automatically check the upgrade server on a periodic basis for new
58. isplays Logout Sure to Logout 9 o Logout If you want to exit from the SmartLink management utility click the Logout button see figure 56 You will be returned to the password verification page see figure 57 Introduction patton co LLLI a Home Metro ri VAM Status Sure to logout Settings Gans Tos IPSec Network LAN Settings DHCP Routing Port Forwarding IP Filtering Telephony VoIP Status SIP CODECS Phone 1 Phone 2 Speed Dial System Security Configuration Localization SNMP Auto Upgrade Manual Upgrade Reload Documentation Users Guide Please enter the correct password to access the web pages Figure 57 Password verification page Figure 56 Logout window This unit is password protected Authenticate 84 Introduction 85 Chapter 10 Contacting Patton for assistance Chapter contents ise aite IA TRATTE C TOTEM E E tana RE aA RM MM E E E E 87 Me a e C T m NEP 87 biennio adele iaia 87 letta Patron upper ror Europe Middle Pase ond Atrea EMEA csaa aa o aeei 87 Warranty Service and Retumed Merchandise Authorizanons BI ecc tud io so nete tue et an tec Mna EETA 87 A o o x Mm E 87 DUDEN DD Uu ecoute e mM LM ace t i 88 alc A ND ALME T 88 ORG Me P et se Peer era ras ee nese errs 88 PII MS Ti Lif i oi tine tan see em ar eee ey i sry A ee ary E 88 SIOE rc Vielen ded RR tec CR I 88 86 SmartLink 4020 Getting Started Guide 10 Contacting Patton for assistance
59. isturb No Speed Dial No y Self Caller ID Block No Message Waiting Indicator Yes Outgoing Call Black Yes hd Figure 31 User Information section of Phone 1 or Phone 2 window Phone Number Enter the telephone number or the user part of the SIP registration User Name Enter the user name that will be used for validation of the VoIP SIP registration or call invitation Port Specify the signaling port CallerID Name Enter the caller ID name Password Enter the password Supplementary Service Activation These settings enable or disable each of following calling features Most features can also be enabled or disabled by using the telephone handset see section Supplementary Service Keys on page 71 for details Phone 1 amp Phone 2 56 SmartLink 4020 Getting Started Guide 6 Telephony Supplementary Services Activation Service Enable Service Enable Call Forward All No Call Farward an Busy Selective Call Farward No Conditional Gall Forward Three Way Conferencing Yes Call Waiting Incoming Call Block Yes sl Anonymous Call Reject Distinctive Ring No Caller ID Call Transter Call Return Dialing by IP Address No Do Not Disturb Speed Dial a Self Caller ID Block Message Waiting Indicator Yes Outgoing Call Block Figure 32 Supplementary Service Settings section of Phone 1 or Phone 2 window Call Forward All Enable call forward all service All received calls will be forwarded to the destination s
60. l messages as reported to the SmartLink 4020 by the VoIP SIP server SIP The SIP window contains the following sections e SIP Configuration see figure 23 on page 50 e SIP Extensions see figure 25 on page 51 RIP Telephone Event Configuration see figure 26 on page 51 e VoIP VLAN Configuration see figure 27 on page 52 e SIP Parameters see figure 28 on page 52 e NAT Traversal see figure 29 on page 53 Note After configuring the sections click the Save SIP Settings button see figure 29 on page 53 to save the new configuration SIP 49 SmartLink 4020 Getting Started Guide 6 Telephony SIP Configuration SIP Configuration SIP Server Settings Current Server patsip pattan cam 5060 Domain pattan cam Base RTP Port 3 SIP Registration Server Address IP or FODNI SIP Port SIP Domain yourdomain com Voice Port Leaving a setting blank will force the unit ta use the information obtained via DHCP and or DNS K Send Registration Request with Expire Time 3600 K Send Unregistration at boot I Send SUBSCRIBE SUBSCRIBE Server IP or FODNIidefaults to registration server Figure 23 SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be discovered via DHCP on the WAN interface When found the dis covered server will be listed as th
61. ll override any general VLAN settings applied to the interface SIP 51 SmartLink 4020 Getting Started Guide 6 Telephony VolP VLAN Configuration Gall Signalling Packets VLAN Tag RTP Packets VLAN Tag Figure 27 VolP VLAN Configuration section of the SIP window SIP Parameters SIP Parameters Hook Flash MIME Type TM SIP Timer Values msec SIP T1 500 SIF T2 2000 SIP T4 5000 RTP Parameters RTP Port Min RTP Port Max Figure 28 SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event SIP Timer Values milliseconds SIP T1 RFC 3261 T1 value RTT estimate Range 0 64000 milliseconds default is 5000 msec or 5 seconds SIP T2 RFC 3261 T2 value maximum retransmit interval for non INVITE requests and INVITE responses Range 0 64000 milliseconds default is 4000 msec or 4 seconds SIP T4 RFC 3261 T4 value maximum duration a message will remain in the network Range 0 64 seconds default is 5000 msec or 5 seconds RTP Parameters RTP Port Min and RTP Port Max define a range that contains at least four even numbered ports 100 106 for example SIP 52 SmartLink 4020 Getting Started Guide 6 Telephony NAT Traversal NAT Traversal Outbound Proxy Outbound Proxy Port Stun Server IP Stun Server Port C3 UPnP f NONE Save SIP Settings Figure 29 NAT Traversal section
62. ly follow the warning instructions to avoid injury caused j The shock hazard symbol and WARNING heading indicate a potential electric by electric shock Safety when working with electricity be returned to Patton Electronics for repairs or repaired by qualified The SmartLink contains no user serviceable parts The equipment shall service personnel Mains Voltage Do not open the case when the power cord is attached For A systems without a power switch line voltages are present within the power supply when the power cords are connected The mains outlet that is utilized WARNING to power the SmartLink shall be within 10 feet 3 meters of the device shall be easily accessible and protected by a circuit breaker 17 SmartLink 4020 Getting Started Guide About this guide dards for the country in which it is to be installed and that it is connected to For AC powered units ensure that the power cable meets all applicable stan a wall outlet which has earth ground WARNING Do not work on the system or connect or disconnect cables during periods of A lightning activity WARNING to all applicable national laws and regulations i Ultimate disposal of this equipment must be handled according CAUTION General observations Clean the case with a soft slightly moist anti static cloth e Place the unit on a flat surface and ensure free air circulation e Avoid exposing the unit to direct sunlight and other heat sources
63. martLink 4020 see table 3 D e Calling Features Note Your telephony service provider must enable your service for these calling features to work Note Fin table 3 refers to the hook flash event Table 3 Calling features Feature Call Hold Conference Call Transfer Do not Disturo N Distinctive ON Call Waiting ON Incoming Caller ID Display ON Self Caller ID Block Service ON Anonymous Call Reject ON Incoming Call Block ON Call Forward Selective ON Call Forward All ON Call Forward Busy ON Warm Line ON IP Dialing ON Speed Dialing ON Call Return Config Warm Line Number 7Oyyyyy where yyyyy number to call Config Speed Dialing Number 7 1 xyyyyy where x speed dial key and yyyyy number to call Config IP Dialing 7 2000 xxx xxx yyyy where xxx IP address and yyyy optional port number Set Call Forward Number Wait for 3 short confirmation tones before hanging up Access Voicemail Introduction Keypad Feature IEA Call Retrieve Conference Drop DO 90 Distinctive OFF 791 Cell Wating OF 792 incoming Coler D Display OFF 798 Sal Caller ID Block Service OFF 794 Anonymous Cal Reject OFF 795 incoming Call Block OFF 796 Col Forward Selecive OFF 798 Cell Forward Busy OF 799 Worm line OFF 780 ising OF 781 Speed Dialing OFF 60 70 71 72 73 F F8 82 90 91 92 93 94 95 96 97 98 99 80 81 Keypad 98
64. mber Tr es S 61 A PP A TEST 61 A aa 61 aded Dial 1 8 Phone Number IP Dialing picnic 61 SL lupe jc ARMEN 61 E oo A sess E 62 e A A RUN NM ue Mou EINE UEM DIEM eer 65 A e 65 iro d onu T ee 65 LI e 70 65 A o ERE EE 66 BA oa RR RR nn ce see dee 66 oa o RE o a OA 66 E A II o O PO AE 66 is CA cj P E Pe 66 a o E eee 66 PP a 67 o I UEM 67 DEDOS Os cin celal PAE pa 67 SIC RA 67 E A e EU O E ene 68 iU sde ME Mr 68 eo AM ee eo E o A 68 lea 68 biliari iaia 68 ACIE PR IAA 69 RC Ae A 69 ls e E ci AMNEM e oo E E 69 dou ndr NT P e 69 todi T o 69 ili RC 70 SmartLink 4020 Getting Started Guide Table of Contents iube d 4E Mum eae 70 A UEM MEI pe EP ere er IE 70 orde de M rm 70 IR dd NN Nm 71 Elio d T Q 72 Scu ccu A DU m 72 En nios A 72 A e A yy esas coaiaaeeeceaeeas coecscueeceaseacureisoteee 72 Fe a nn o A 72 E A 2 LO dae TL 9
65. n table 2 Table 2 Bellcore standard ring cadence patterns Name Value RING_O ON 2000 IDLE 4000 R RING_1 ON 800 OFF 400 ON 800 IDLE 4000 R RING 2 ON 400 OFF 200 2 ON 800 IDLE 4000 R RING 3 ON 300 OFF 200 ON 1000 OFF 200 ON 300 IDLE 4000 R RING_4 ON 500 RING 5 Supplementary Service Keys Supplementary Service Keys are key sequences that can enable and disable certain calling features from an analog phone handset attached to the SmartLink 4020 Note The supplementary service keys must begin with a character or f flash hook and follow a 1 or 2 numeric digit s Localization 71 SmartLink 4020 Getting Started Guide 7 System Supplementary Service Keys Enahle Sequence Disable Sequence Call forward All 07 Call forward on Busy 06 Call forward selective 06 Call Waiting 91 Incaming Call Black 95 Block Anonymous Calls 94 Distinct Rind 90 Warm Line 99 Do Mot Disturb IP Dialing Speed Dialing Incoming Caller ID Self Caller ID Black Figure 45 Supplementary Service Keys section of Localization Window Call forward All Enables or disables the unconditional call forwarding feature Call forward on Busy Enables or disables the call forwarding on busy feature Call forward selective Enables or disables the call forwarding on busy feature Call Waiting Enables or disables the call waiting feature Incoming Call Block Enables or disables the blocking
66. na TE OO E ene te eee 37 Inbound ESP Authentication ATA espro pd opaca 37 l bpopad EaP Encryprhon key TE T 37 laba nd ESP Authentication Key HEA ioniseren eea n aaa aiaa po fedus 38 CRI E no ee A E e o A 38 gt Netrork LAN sacarosa anomia dia 39 LC t 40 EI Re 40 CELL A e E o eMe OOO E om UND MU 40 Fl POPE poo O O 40 to a A Ae 4 Ene dese O O SE UDI deu oe ed ateo ae 4 Enc Nepas raton eios a M CIE P DM SN P UM qM ME ME 4 Ibo ur nian a TC 4 BE AT s 4 bia 41 h mada Rel Pe oe o a a in aaia 41 a m 4 E e carena ii ranno E isa icona 42 BC POI SR PPP M 42 VE LT ARRE a E E 42 IM RR 42 i alia ee 42 SmartLink 4020 Getting Started Guide Table of Contents OO 1 osi UU o o o 43 a m no A 43 e OO O 43 CO e oo AA 43 VE cupa i uim RR O E 43 A e E A E 43 ARE e M 44 Etude DAE VD RR RR RR E TE E AT IT 44 CO E no In M 45 e L o A E EE N pic on o 48 ii AAPP o 48 I OP OM A 48 ioci e Re O 48 C B SRM Lr P e A P 48 PL PP o Pe 48 lacca tad MUN Ud M UM 48 o ro O M 49 A I IRA rrr E rer rr rrr re errr 49 lai 49 NEC RR TO En 49 laica 49 Ue RR TA 50 il Eh ARR 5 O A A
67. namic DNS server of its IP address when it receives a new or dynamically assigned IP address from the network This allows the SL4020 to always be Settings 32 SmartLink 4020 Getting Started Guide 4 Network WAN found using a fixed DNS name when the IP address changes With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name The DNS server used for registration is operated by Dynamic Network Services Inc Dynamic DNS DynDNS You can find detailed information about the company and the services it offers on the webpage www dyndns org The company offers different levels of service The basic services are offered free of charge while the more advanced services are fee based Dynamic DAS Service Choose Sener Hull Ho nare Username Password Figure 8 Dynamic DNS Service window Configuring Dynamic DNS Select System Configuration 2 Choose Sever To enable DynamicDNS select the name of the DYNDNS service from the drop down menu see figure 8 Host Name The host name is the name of the SL4020 as registered on the DYNDNS service Username The user name is the user name as registered on the Dynamic DNS service Password The password is the password as registered on the Dynamic DNS service MAC Spoofing Configuration MAC Spoofing Configuration WAN MAC Address Spoofed bytes Maximun value 1500 bytes WAN VLAN Confiquration WAN VLAN Tag WAN Priority Tag 4 Save I
68. nge Remote security gateway Remote security gateway IP address Security Mode IPSec mode tunneling transport Outbound AH SPI DEC Outbound AH security parameter index number IPSec Configuration 36 SmartLink 4020 Getting Started Guide Outbound AH Authentication Algorithm HMAC MD5 or HMAC SHA1 Outbound AH Authentication Key HEX Hex number up to 40 nibbles Outbound ESP SPI DEC Outbound ESP security parameter index number Outbound ESP Encryption Algorithm 3DES CBC or DES CBC Outbound ESP Authentication Algorithm HMAC MD5 or HMAC SHAI Outbound ESP Encryption Key HEX Hex number up to 48 nibbles Outbound ESP Authentication Key HEX Hex number up to 40 nibbles Inbound AH SPI DEC Inbound AH security parameter index number Inbound AH Authentication Algorithm HMAC MD5 or HMAC SHAI Inbound AH Authentication Key HEX Hex number up to 40 nibbles Inbound ESP SPI DEC Inbound ESP security parameter index number Inbound ESP Encryption Algorithm 3DES CBC or DES CBC Inbound ESP Authentication Algorithm HMAC MD5 or HMAC SHAI Inbound ESP Encryption Key HEX Hex number up to 48 nibbles IPSec Configuration 4 e Network WAN 37 SmartLink 4020 Getting Started Guide 4 Network WAN Inbound ESP Authentication Key HEX Hex number up to 40 nibbles Saving your work When you are finished configuring tunnel settings click the Save Tunnel Settings button to save the changes IPSec Con
69. ns like xDSL and cable modems SmartLink 4022 Analog VoIP SoHo Router VoIP Integrated Access Device Www patton com 10 100 Ethernet p cegola 12VDC RESET Figure 1 Smartlink 4020 The SmartLink Model 4021 provides two RJ 45 Ethernet ports and one FXS RJ 11 analog phone port The SmartLink Model 4022 provides two RJ 45 Ethernet ports and two FXS RJ 11 analog phone ports Front panel LEDs quickly show at a glance the status of the system LAN WAN and phone ports A full suite of IP features DHCP NAT PAT NTP and VPN are available to LAN devices attached down stream VLAN tagging and prioritization enables voice traffic to be handled before data traffic Support for PPPoE and IPSEC tunneling simplifies extending corporate intranet services to remote teleworkers The web interface offers two levels of configuration access for the network operator and end user The friendly web interface and product labeling Phone LAN WAN etc to help ensure a trouble free installation for the end user Configuration and firmware can be downloaded from a TFTP server or HTTP server SmartLink 4020 overview 20 Chapter 2 SmartLink installation Chapter contents bili tuse NI ce NM TP NIMM iii li 22 21 SmartLink 4020 Getting Started Guide 2 SmartLink installation Installing the router Do the following Power adapter Internet Service Provider www patt
70. nternet Settings b Figure 9 MAC Spoofing Configuration section of the Settings window WAN MAC Address Spoofed Only available when the unit is using the router mode The spoofed MAC address to be used by the devices WAN interfaces the Ethernet address of the outgoing packets from the WAN interface would be replaced with this address If blank the WAN interfaces will use the hardware value of MAC Settings 33 SmartLink 4020 Getting Started Guide 4 Network WAN MTU Size Figure 10 MTU section of the Settings window MTU Maximum Transfer Unit Size The size limit bytes of the packet for all outgoing packets WAN VLAN Configuration The SmartLink 4020 can mark outgoing Ethernet frames on the WAN interface with VLAN and priority tags Other devices on the LAN can use the tags to control how frames from the SmartLink 4020 are processed All data leaving the SmartLink 4020 will be marked with the specific value unless overridden on the telephony VLAN configuration settings WAN VLAN Configuration WAN VLAN Tag WAN Priority Tag Figure 11 WAN VLAN Configuration section of the Settings window WAN VLAN Tag IEEE 802 Iq IEEE 802 1q Ethernet VLAN tag for all outgoing packets on WAN Ethernet interface The value should be between 0 and 4094 WAN Priority Tag IEEE 802 1q IEEE 802 1q Ethernet Priority tag for all outgoing packets on WAN Ethernet interface The value should be between 0 and 7 Saving your work W
71. of incoming calls based on the phone number of the caller feature Block Anonymous Calls Enables or disables the blocking of incoming calls that are using the anonymous caller ID feature Distinctive Ring Enables or disables the distinctive ring tones based on the phone number of the calling party feature Warm Line Enables or disables the warm line calling feature Do Not Disturb Enables or disables the do not disturb feature IP Dialing Enables or disables dialing by IP address Localization 72 SmartLink 4020 Getting Started Guide 7 System Speed Dialing Enables or disables the speed dialing feature Income Caller ID Enables or disables the display of incoming caller ID feature Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing calls Calling Prefix Keys Calling Prefix Keys and other configuration parameters define the behavior of the calling feature Note Following function key must be start by character or f flash hook and follow a 1 or 2 numeric digit s Calling Prefix Keys Call Return Warm Line Speed Dial IP Dialing Call Forward All Call Forward Busy Destination Destination Hotline Call Hold Call Alternative Call Conference Call Conference drop Call Transfer Voicemail dial Mote if Flash hook Figure 46 Calling Prefix Keys section of Localization Window Call Return Automatically places a call to the number of the la
72. of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server or type the IP address provided by your service provider Outbound Proxy Port Type the outbound proxy IP port number provided by your service provider Stun Server IP Enter the fully qualified domain name for the stun server or type the IP address provided by your service provider Stun Server Port Type the stun server port number provided by your service provider UPnP Universal plug and play method This method works with NAT routers that support UPnP gateway NONE Select this if you will not be using NAT traversal methods Saving your work When you are finished configuring SIP settings click the Save SIP Settings button see figure 29 to save the changes SIP 53 SmartLink 4020 Getting Started Guide 6 Telephony Audio CODEC Configuration www_patton com Home Audio CODEC Configuration Metwork AN Status CODECS settings Selected Silence Suppression Preferred Codec OS FF G711U a 7 on Perna e Network LAN 6723 settings 6726 DHCP 6729 Routing AS Packetization 10ms v IP Filtering aa Jitter Buffer a xiu Adaptive Jitter Buffer 100ms v maximum playout delay in millisecands CODECS Fixed Jitter Buffer 40ms ifixed playout delay in milliseconds Phone 1 Automatically switch to Fixed Jitter Buffer upon fax modem tone detection Fhone 2 speed Dial FA
73. on Domain Mame DNS Server 1 0 0 0 1 Static Address Assignments Identity Using Host Identifier Internal Address Hostname Hd 1892 168 1 Save Internet Settings f Save DHCP Settings View DHCP Table Figure 16 DHCP Server Configuration window Settings 40 SmartLink 4020 Getting Started Guide 5 e Network LAN Server Settings Select Yes to enable or Vo disable DHCP When enabled the SmartLink 4020 will act as a DHCP server to devices connected to the SmartLink 4020 LAN port Client IP Address Range Minimum and maximum limits on the range of IP addresses that will be allocated by DHCP to LAN attached devices The IP addresses included in the block should not be statically assigned to non DHCP devices on the LAN The network portion of the Client IP Address Range is determined by the IP address and subnet mask specified under Network LAN settings Client Network Information Domain Name LAN domain name provided to DHCP clients during the DHCP OFFER process DNS Server This statically assigned DNS server IP address will be provided to clients during the DHCP OFFER process Static Address Assignment Up to eight static DHCP address assignments can be configured To add a static IP assignment enter as host identifier the LAN devices host name must be unique in the private network and or MAC address Specify the IP address to be assigned and press the Add button Viewing the DCHP Client Table Click the View DHC
74. on com 10 100 Ethernet Power jack Reset button WAN port LAN port Phone jack 1 Phone jack 2 Figure 2 SmartLink 4020 installation diagram Place the unit on a desktop or similar sturdy flat surface that offers easy access to the cables The unit should be installed in a dry environment with sufficient space to allow air circulation for cooling Note For proper ventilation leave at least 2 inches 5 cm of clearance at the sides front and rear of the unit Set your LAN Local Area Connection Properties for Internet Protocol TCP IP to Obtain an IP address automatically and to Obtain DNS server address automatically Do not work on the system or connect or disconnect cables during periods of A lightning activity WARNING and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechani cal serviceability The Interconnecting cables shall be acceptable for external use CAUTION Plug in the telephone or telephones see figure 2 Plug in the PC or LAN or a LAN hub switch Installing the router 22 SmartLink 4020 Getting Started Guide 2 SmartLink installation Note The SmartLink has automatic MDX auto crossover detection and configu ration on all Ethernet ports Any of the ports can be connected to a host or hub switch with a straight through wired cable o Connect to the Internet service provider an input voltage from 100 to 2
75. on of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block Outgoing Call Block Outgoing call block allows for the blocking of an outbound call based on the digit pattern dialed For example outbound call blocking may be used to prevent an end user from dialing long distance or toll calls Outbound call blocking uses the same digit matching process as the dial plan described in appendix C Dial plans on page 94 Qutgoing Call Block Digit Pattern Figure 37 Incoming Call Block section of Phone 1 or Phone 2 window Digit Pattern The Digit Pattern box is where you can specify the outgoing call block pattern Example Specifying an outgoing call block pattern of 002 009 0204 will block all outbound calls to numbers 002 009 or 0204 HTTP Digest Setting SIP INVITE must contain a valid Authorization header that is based on an Auth ID and a password using MDS digest algorithm The Auth ID must be specified in the username parameter in the Authorization header HTTP Digest Setting Password Figure 38 HTTP Digest Setting section of Phone 1 or Phone 2 window Saving your work When you are finished configuring settings click the Save button see figure 38 to save the changes Phone 1 amp Phone 2 60 SmartLink 4020 Getting Started Guide Speed Dial VoIP Status SIP CODEGS Phone 1 Phone 2 Logout Speed Dial Settings Line 1 Speed Dial Settings Speed Dial 1 Phone Mumber IP D
76. pecified under the call forwarding settings Selective Call Forward Enable call forward no answer service All received calls that are not answered will be forwarded to the desti nation specified under the call forwarding settings Three Way Conferencing Enable three way conference service This service enables you to add a third party to an existing two way con versation and hold a three party conference call Incoming Call Block Enable incoming call block service Allows for selected inbound caller IDs to be blocked Distinctive Ring Enable distinctive ringing service This service allows additional telephone numbers to be added to an exist ing telephone line and when a caller dials one of these distinctive ringing numbers the telephone will ring in a unique pattern to indicate which number is being dialed Call Transfer Enable call transfer service This service allows you to transfer calls to another number Dialing by IP Address Enable IP dialing service This service allows user IP addresses to be used to make calls Speed Dial Enable speed dial service Message Waiting Indicator Enable MWI service The message waiting indicator MWI is a common feature of telephone networks and uses an audible indication such as a special dial tone to indicate that a voice mail message 1s waiting Phone 1 amp Phone 2 57 SmartLink 4020 Getting Started Guide 6 Telephony Call Forward on Busy Enable call fo
77. r buffer DTFM in band amp out of band Configurable transmit packet length RTP RTCP RFC 1889 Fax and Modem Support G 711 transparent FAX T 38 Fax relay 9 6 k 14 4 k Voice Connectivity B Specifications 92 SmartLink 4020 Getting Started Guide Voice Services Features Call forwarding Call transfer Call hold Call waiting 3 way calling IP Services IPv4 router RIPv1 v2 RFC 1058 and 2453 IP filtering NAPT NTP DHCP client amp server PPPoE IPSEC VPN Programmable static routes ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits VLAN support 802 1p q AES DES 3DES Encryption Management Browser configuration interface TFTP configuration amp firmware loading SNMP v2 agent MIB II and private MIB Operating Environment Operating temperature 0 40 C 32 104 F Operating humidity 5 80 non condensing System Power 100 240 VAC 50 60 Hz Voice Services Features B Specifications 93 Appendix C Dial plans Chapter contents ban 95 uu iii 95 A IA 95 fig RR 953 omnea Lal Pa m 95 94 SmartLink 4020 Getting Started Guide C Dial plans Introduction The MGCP and SIP code will allow provisioning via web browser of the dial plan A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate keeper for resolution into a destination IP address Dial plans are express
78. rward on busy service Conditional Call Forward Enable call forward selective service Call Waiting Enable call waiting service Anonymous Call Reject Enable block anonymous calls service When enabled calls from anonymous callers will be blocked Caller ID Enable caller ID service Call Return Enable call return service When enabled allows you to return a call to the last incoming call whether the call was answered or not Do Not Disturb Enable do not disturb service Self Caller ID Block Enable blocking self caller ID shown in the outgoing message Outgoing Call Block Enable blocking of outgoing calls based on the digit pattern specified under outgoing call block Dial Out Type Dial Out Type Dial Out Type NORMAL Hot Line Mumber Warm Line Mumber Figure 33 Dial Out Type section of Phone 1 or Phone 2 window Dial Out Type Enable Hot Line and Warm Line services To achieve this one sequence in the dial plan must start with a pause with a O delay for a Hot Line and a non zero delay for a Warm Line Hot Line Number Input the number for Hot Line function This number will be called immediately when the telephone goes off hook Phone 1 amp Phone 2 58 SmartLink 4020 Getting Started Guide Warm Line Number Input the number for Warm Line function The warm line function provides a delay period after the tele 6 Telephony phone goes off hook for the user to dial a number differ
79. shown below SYSLOG 11 09 2005 11 28 17 Local nic 209 49 08 28 34 syslog 1234 On Hook 7190 11 09 2005 11 28 06 Local0 Info 209 49 08 28 23 syslog 1234 Call QuE 7190 11 09 2005 LI 24 250 Local0 Info 209 49 08 28 07 syslog 1234 Call Out 190 11 09 2005 11 10 32 Local0 Irnto 209 49 08 16 49 syslog 1234 On Hook 555 11 09 2005 11 16 16 Local0 Info 209 49 08 16 33 syslog 1234 Call Out 7190 11 09 2005 11 15 38 Mail Emerg 209 49 00 00 00 syslog DownloadConfig No DownloadImage No 11 09 2005 11 15 36 Local0 Info 209 49 00 00 00 syslog Check Autoupgrade Syslog Server LIU 110 110 110 110 110 110 185 185 185 185 185 185 185 Nov Nov Nov Nov Nov Jan Jan 09 09 09 09 09 01 01 Specify the syslog server IP address or DNS name This feature specifies the server for logging SmartLink 4020 system information and critical events Configuration 66 SmartLink 4020 Getting Started Guide 7 System Enable Debug Enable or disable System Debug Debug Server The debug server IP address and port This specifies the server for logging SmartLink 4020 debug information Debug information can be sent to a syslog server A sample record of debug output is shown below SYSLOG 07 07 2005 14 49 09 Local7 Debug 10 10 22 13 EndPoint State StateConnect gt StateOnHook in src common endpoint c 333 07 07 2005 14 49 09 Local
80. st call received Warm Line Configures the number to call automatically after a delay period once the telephone goes off hook To config ure the warm line number enter the calling prefix key 70 is the factory default the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Before using warm line calling it must be enabled using the activate sequence defined in the supplementary service table Fxample 7013019751000 and on hook the phone When the handset is lifted 307951000 will be called if another number is not entered within the delay period specified under System Localization Speed Dial Configures speed dialing keys To configure speed dialing numbers enter the calling prefix key 71 is the fac tory default the speed dial key the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Speed dial calling must be enabled using the activate sequence defined in the supplementary service table Example Localization 73 SmartLink 4020 Getting Started Guide 7 System 7123019751000 and on hook the phone When 2 is pressed on the telephone key pad 3019751000 will be called Call Forward All Configures the number to unconditionally forward all calls to To configure call forward all enter the calling prefix key 73 is the factory default the number to dial and then on hook the phone You will hear
81. stem Ring Frequency Specify the ring tone frequency Ring Voltage Specify the ring tone voltage FXS Port Polarity Configuration FXS Port Polarity Configuration Idle Polarity Forward sl Caller Conn Polarity Forward hd save Figure 50 FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected Caller Conn Polarity Polarity after outbound call connected Saving your work When you are finished configuring settings click the Save button see figure 50 to save the changes SNMP Configuration SNMP Configuration SMMP Trap Configuration IP address Trap Community SMMP Community Configuration Read Community public Write Community private SMMP System Configuration System Description System Objectid 4528 Save SNMP Settings y Figure 51 SNMP Configuration window SNMP Trap Configuration IP address Trap host IP address Trap Community The community name used by the SNMP manager to verify traps The default value is public SNMP Configuration 77 SmartLink 4020 Getting Started Guide 7 System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB The default value is public Write Community The community name used by the SNMP manager when setting SNMP data items in a clients MIB The default value is public SNMP System Configuration System Descript
82. t Service Name AC Mame Figure 7 WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE Authentication Enter the username and password provided by your ISP Settings Idle Timeout Idle timeout before PPP connection is closed due to inactivity Echo Timeout The duration between sending PPP echo requests to server Echo Count The number of unanswered PPP echo requests before the PPP connection is closed Service Name PPPoE Service name AC Name PPPoE access concentrator AC name Dynamic DNS The SL4020 supports Dynamic DNS for use in environments where the IP address of WAN IP interface is not assigned statically i e permanently but instead is assigned dynamically using protocols like DHCP With a statically assigned IP addresses DNS is used to establish a fixed relationship between an IP address a DNS name example 209 22 110 3 joephone patton com The DNS name allows the IP device like a phone attached to an SL4020 to be found by the DNS name joephone patton com anywhere on the Internet Prior to Dynamic DNS dynamically assigned IP address changes could not be automatically reflected in DNS As a result VoIP devices like the SL4020 could not always be located on the Internet by DNS name This is especially true for cable modem and ADSL services that use DHCP to assign addresses to customers With Dynamic DNS the SmartLink 4020 will inform the dy
83. us of 401 or 407 has been received from the SIP server e Error Forbidden SIP final status message status of 401 or 407 has been received from the SIP server Error 408 Request timeout A SIP final status message status of 408 has been received from the SIP server e Response xxx A SIP final status message status of xxx has been received from the SIP server User Name The authentication username that was specified under section Phone 1 amp Phone 2 on page 55 This user name will be used to register with the VoIP server Caller ID Setting The Caller ID name setting that was specified under section Phone 1 amp Phone 2 on page 55 This is the dis play name that others will see as your caller id when you make a call Subscribed for Voicemail Shows if the SIP Subscribe message was successful for this phone line If Yes then the subscription process was successful The number of voicemail messages in the queue will not be provided if the subscription for voice mail fails Messages waiting After successful subscription to the SIP server the SIP server Internet Telephony service provider should send the number of voicemail messages that are queued up for the user using the SIP Notify message The messages waiting shows the number of normal priority new messages normal priority old listened to messages num ber of urgent priority new voicemail messages and the number of old listened to urgent priority voicemai
84. utlet such that the computing equipment and receiver are on different branches CE notice Declaration of Conformity We certify that the apparatus identified in this document conforms to the requirements of Council Directive 1999 5 EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed The conformity to the above directive is indicated by the CE sign on the device Compliance 90 Appendix B Specifications Chapter contents bisou iei fie I s 92 LIO 92 Voice Precessim i mnane ge c laden coun Enlageateotane 92 A OS oz RIE 93 EE CR ERE AA 93 NI EER 93 LELLO RR AI 93 SAIGON M aamaimn te nmack E E 93 91 SmartLink 4020 Getting Started Guide Voice Connectivity 2 wire Loopstart RJ 11 12 Short haul loop 1 1 km 3REN Caller ID Type 1 2 FSK and ITU V 23 Bell 202 generation Connectivity 2 10 100 Full Duplex Autosensing Ethernet RJ 45 Voice Processing signalling dependent SIP MGCP e Packet Cable NCS 1 0 e IETF MGCP 1 0 Voice codes e G711 A Law p Law 64 kbps e G 726 ADPCM 40 32 24 16 kbps e G 723 1 5 3 or 6 3 kbps e G 729ab 8 kbps G 168 echo cancellation 4 parallel voice connections D TMF detection and generation Carrier tone detection and generation Silence suppression and comfort noise Configurable dejitte
85. ved Total number of bytes of VoIP SIP messages received including retransmissions RTP Packets Sent Total number of VoIP RTP packets sent including redundant packets RTP Packets Received Total number of VoIP RTP packets received including redundant packets RTP Bytes Sent Total number of VoIP RTP bytes sent RTP Bytes Received Total number of VoIP RTP bytes received System Status 26 Chapter 4 Network WAN Chapter contents IE AA E I RS A I SACRA pi ORE I RR E IR Me I N C MI UP e eee nec M 29 o aree deere 29 REET a E a E AE E EE IA E PU 29 tios Do E E A MR arc E I E A E yee 29 xo co E E E E RE OA 29 MELE a E CORI er AA A T 29 e GR IRE 29 Lote RT 29 E E UU E ETT 29 lla 30 CI ARR RISI 30 RR e AT 30 ROIO ERRO IR NOR oH TE UMEN 30 ERRE scc M M e 30 BEAD RM Mu ela 30 e AR Di ET T a A mM m T E A neon eres T PE TE ee 30 lonia ue i P T M M 30 I Dee MI M d OD DEL Hr c Dm c Dn 30 Did se ea o IE LAU ecco ne ee ne PR LI LANA I AIME E LR I C as ye 31 Po Bor rir er TT 31 CORRE 4 iore obtento toa trey re b erent E iue cute tieu 31 eei ir cele eM es iris eC 31 X PD OHIO Receta RR RIE 32 tmu 02 A ra daa qc MN eed oe NE M T EN c CRAT O 32 soe I PE T e P aaa E EEE T tananc one amaeea 02 EY USA eco e EET AIS ME In LM RO UM Ma Me S ft 32 bic 32 Idle 92 COSE T NT MT oe SOR Hu Ore an Re A ecc d LR M M LE tee AM I ee 32 O elem Ne Dp Cc Pr m b 52 ornare urere luce teme M E 33 A Or nt er ere semet retary eerie 33

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