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Paradyne FrameSaver SLV 9664 User's Manual

1. Auto configuration is enabled on Port 1 No management DLCI is configured A multiplexed network DLCI is configured for Port 1 user data A PVC connection is configured between the network and port DLCls NetOnly Auto configuration of a network DLCI only no Port 1 or PVC connections are configured No Port 1 PVC connection or management DLCI is configured Disable No frame relay discovery or automatic configuration takes place The FrameSaver unit will be configured manually March 2000 3 11 Configuration NOTE If 1MPort the default is not the setting required for your application change the Frame Relay Discovery Mode before connecting the network cable or editing discovered option settings Otherwise the FrameSaver unit will start discovering DLCls as soon as it powers up To recover from this problem edit a selected discovered DLCI or PVC connection manually if any DLCls or PVC Connections have been configured manually If only a local management PVC between the router and the FrameSaver unit has been configured select the desired Frame Relay Discovery Mode and Save the change The default discovery mode is 1MPort management DLCls multiplexed with data DLCls on Port 1 which creates two embedded DLCls EDLCls one EDLCI for Port 1 user data and another EDLCI for management data that is for each DLCI discovered on the network a multiplexed network DLCI and a standard data port DLCI will
2. Specifies the number of seconds between the initiation of status enquiry messages in increments of 5 9664 A2 GB20 00 March 2000 3 27 Configuration Table 3 6 Interface Frame Relay Options 3 of 3 LMI Inbound Heartbeat T2 Possible Settings 5 10 15 20 25 30 Default Setting 15 Configures the LMl defined T2 parameter which sets the number of seconds between the receipt of status enquiry messages on the network side of the LMI Applies to the network side of a UNI only 5 30 Specifies the number of seconds between the receipt of status enquiry messages in increments of 5 LMI N4 Measurement Period T3 Possible Settings 5 10 15 20 25 30 Default Setting 20 Configures the LMI defined T3 parameter which is the time interval in seconds that the network side of the LMI uses to measure the maximum number of status enquiry messages that have been received N4 from the user side 5 30 Specifies the interval of time in increments of 5 Manually Configuring DLCI Records The Auto Configuration feature automatically configures DLCI Records and their PVC Connections DLCI Records can also be created manually see Table 3 7 Main Menu Configuration Network Data Ports DLCI Records Typically DLCI Records only need to be configured when building Management PVCs between the NOC and the central site unit the unit automatically configures non management DLCI Records and PVC Connectio
3. 128 Default Setting 128 Sets the maximum receive rate of file transfer to the system This option allows new software and configuration files to be downloaded using selected bandwidth without interfering with normal operation Using this option new software and configuration files can be downloaded quickly using the default settings or at a slower rate over an extended period of time by selecting a slower speed Based upon TCP flow control the FTP server in the system throttles bandwidth to match this setting 1 maximum receive rate Sets the download line speed from 1 kilobits per second to the maximum management speed 3 42 March 2000 9664 A2 GB20 00 Configuration Configuring SNMP NMS Security Options Select SNMP NMS Security from the Management and Communication menu to display add or change SNMP security configuration options for the FrameSaver unit to set up trap managers see Table 3 13 Main Menu gt Configuration Management and Communication gt SNMP NMS Security A table is displayed consisting of the network management systems identified by IP address that are allowed to access the FrameSaver unit by SNMP Table 3 13 SNMP NMS Security Options NMS IP Validation Possible Settings Enable Disable Default Setting Disable Specifies whether security checks are performed on the IP address of SNMP management systems attempting to access the node Only allows access when the sending mana
4. Device Name Unique name for device identification of up to 20 characters System Name SNMP system name can be up to 255 characters System Location System Location System s physical location can be up to 255 characters s physical System s physical location can be up to 255 characters can be up to 255 characters System Contact Name and how to contact the system person can be up to 255 characters Date Current date in the month daylyear format mmiddiyyyy date in the Current date in the month daylyear format mmiddiyyyy format mm dd yyyy Time Current time in the hours minutes format hh mm ss NOTE To clear existing information place the cursor in the Clear field Tab to the Clear field and press Enter See Chapter 4 Security and Logins to set up and administer logins 3 8 March 2000 9664 A2 GB20 00 Configuration Setting Up for Trap Dial Out An external modem can be attached to the COM port for dialing out when an SNMP trap is generated To set up an external modem you need to 1 Set up SNMP trap managers 2 Setup an external modem 3 Setup Modem Directory phone numbers 4 Configure trap dial out See Configuring SNMP NMS Security Options to set up SNMP trap managers See Setting Up Call Directories for Trap Dial Out when trap dial out is desired See Configuring SNMP Traps and Trap Dial Out for trap and alarm information When trap dial out is desired the PC or asynchronous
5. Drop Events Les Key1 PO Key a Absolute _ Delta Rising _ Falling Both Threshold lp Severity ho Hl Script FA i A Description Rising Threshold Reached Falling Threshold Reached Community public public Trap Number 1 E ID 5 Check every 50 seconds Cancel March 2000 Setting Up NetScout Manager Plus for FrameSaver Devices 4 Click on the button to the right of indicated fields for a drop down list from which selections can be made Minimally configure the following fields Domain User Defined DLC DLCI number for trap being assigned Stats Type PARADYNE Trap Variable Trap variable to be configured The iflndex for the frame relay logical interface is 1 Key2 DLCI number same as DLCI above Absolute or Delta radio button 1 Rising Falling or Both radio button 2 Threshold Value that will trigger a trap 1 Latency MIB variables should be Absolute all others should be Delta 2 Generally Rising is selected 5 Select the OK button at the bottom of the screen to add this alarm 6 Repeat Steps 3 through 5 until all traps are configured for all DLCls Refer to Configuring Alarms in the NetScout Manager Plus amp NetScout Server Administrator Guide for additional information 8 12 March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices Creating History Files 9664 A2 GB20 00 Up to 14 additional user history tables can be created
6. Main Menu gt Configuration Management and Communication Node IP This set of configuration options includes a Troubleshooting TS Management Link feature to help service providers isolate device problems within their networks This feature allows Telnet or FTP access to the unit on this link Troubleshooting over this link is essentially transparent to customer operations No alarms or SNMP traps are generated to create nuisance alarms for the customer TS_Management_Link is initially disabled in most models but the link can be enabled at any time Any valid network Management PVC created on a standard DLCI can be used When enabled a troubleshooting link can be accessed any time the service provider requests access An assigned security level can also control access When a DLCI has been defined as the troubleshooting management link the link is identified in the status field at the bottom of the Management PVC Entry screen with the This PVC has been designated as the TS Management Link message NOTE The unit may come from the factory with a TS Management PVC already set up e g 980 9664 A2 GB20 00 March 2000 3 33 Configuration Table 3 9 Node IP Options 1 of 2 Node IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies the IP address needed to access the node Since an IP address is not bound to a particular port it can be used for r
7. Session Access Level Possible Settings Level 1 Level 2 Level 3 Default Setting Level 1 Specifies the highest security level allowed when accessing the menu driven user interface via a Telnet session If a login is required for the session the effective access level is also determined by the user s access level When a login is not required the effective access level is determined by this option This option does not affect the TS Management Link NOTE The effective access level is always the lowest one assigned to either the session or the user For example if the assigned Session Access Level is Level 2 but the User Access Level is Level 3 then only level 3 access is allowed for the session Level 1 Allows Telnet access by users with Login ID access levels of 1 2 and 3 with the capability to view system information change configuration options and run tests This is the highest access level allowed Level 2 Allows Telnet access by users with Login ID access levels of 1 2 and 3 with the capability to view system information and run tests only they cannot change configuration options Level 3 Allows Telnet access by users with Login ID access levels of 1 2 and 3 with the capability to view system information only they cannot change configuration options or run tests Inactivity Timeout Possible Settings Enable Disable Default Setting Enable Determines whether a Telnet session is disco
8. To end the session 1 Press Ctrl a to switch to the function keys area of the screen 2 Type e Exit and press Enter Fora COM port connected terminal or modem the session is ended Fora Telnet connection the session is closed and if no other Telnet or FTP session is occurring over the connection the modem is disconnected If ending a session from the Configuration branch see Saving Configuration Options in Chapter 3 Configuration March 2000 2 3 User Interface and Basic Operation Main Menu 2 4 Entry to all of the FrameSaver unit s tasks begins at the Main Menu which has five menus or branches The Access Level at the top of the screen only appears when security has been set up main Access Level 1 9664 Device Name Node A 05 26 1999 23 32 MAIN MENU Status Test Configuration Auto Configuration Control Ctrl a to access these functions Select To Status View diagnostic tests interfaces PVC connections and statistics You can also display LEDs and FrameSaver unit identity information Test Select and cancel test for the FrameSaver unit s interfaces Configuration Display and edit the configuration options Auto Configuration Configure basic access unit setup automatically based upon a selected application You can automatically populate network and data port DLCI configuration options with numeric settings Control Control the asynchronous user interface fo
9. 4 8 NMS security options Number of Managers 3 43 setting up Trap Managers 3 43 Traps 3 44 downloading standards supported software changing 5 34 download 1 4 downloading 5 31 revision DBM 5 2 NAM 5 2 Source DLCI EDLCI Link 3 31 IN 8 March 2000 Spacebar specifications technical Standard_out RIP standards compliance for SNMP Traps starting a session a test Statistics elements uploading to an NMS 5 35 Status DLCI Enquiry LMI 3 19 3 27 Health and information 5 11 LED menu branch Network interface PVC connection test messages Stop Bits 3 50 stopping a test 6 13 Subnet Mask 3 37 3 51 Subnet Mask Node 3 34 suggestions user documentation A summary network report switching between screen areas to new software System and test status messages configuring options displaying information Frame Relay and LMI options General options 3 22 messages Name Contact and Location setting the clock data amp time 3 8 9664 A2 GB20 00 T T1 LMI Heartbeat 3 19 3 27 T2 LMI Inbound Heartbeat 3 19 3 28 T3 LMI N4 Measurement Period 3 19 3 28 Tab key Te 3 29 TCP technical specifications Telnet limiting access Session user interface options Terminal Port Use Test menu branch Mode Status messages DBM 5 15 Tests aborting 6 13 available 6 12 DTE
10. Change the DLCI Type for each network DLCI from Multiplexed to Standard turning off multiplexing 9664 A2 GB20 00 Troubleshooting Frame Relay PVC Problems 9664 A2 GB20 00 Table 6 3 Frame Relay PVC Problems Symptom Possible Cause Solutions Cross Connection of the Verify the PVC connections DLCls are configured and DLCls by checking the incorrectly network discovered DLCls on the LMI Reported DLCls screen No receipt or transmission of data DLCI is inactive on the Verify that the DLCI s is frame relay network active on the PVC Connection Status screen If the DLCI s is not active contact the service provider Verify the LMI Reported DLCI field on the Interface Status screen DTE is configured incorrectly Check the DTE s configuration Configure LMI characteristics to match those of the DTE or network LMI is not configured properly for the DTE or network LMI link is inactive Verify that the LMI link is active on the network the Status Msg Received counter on the Network Frame Relay Performance Statistics screen increments Losing Data CIR and Excess Burst Size Verify the configured Network are inadequate for the PVC settings then increase the throughput required settings as needed or decrease throughput on the PVC Run PVC Loopback and Pattern tests to isolate the problem then contact the service provider Frame relay
11. Ctrl a to access these functions ESC for previous menu MainMenu Exit Refresh PgUp PgDn Select Refresh to update the screen with the twelve most recently collected LMI messages The following information is provided m The internal LMI record number assigned to the packet 1 8000 and the amount of time the utility was running when the packet was captured The maximum amount of time displayed is 4 294 967 seconds s which is reset to 1 second when this amount of time is exceeded m The type of message either Status or Status Enquiry from the captured packet and the number of bytes in the packet The LMI Type identified in the Protocol Discriminator portion of the captured packet and the DLCI number for the packet The type of information contained in the captured packet either Sequence Number Exchange or Full Status Report m The send and receive rcv sequence numbers from the captured packet 0 255 m On the Packets Received side of the screen PVC status for up to ten DLCls can be shown It shows the DLCI number its active bit status and if Standard LMI is running the DLCI s CIR value 6 6 March 2000 9664 A2 GB20 00 Troubleshooting Alarms The following table describes the alarm conditions that will generate an SNMP trap for a physical interface and the frame relay LMIs and DLCls These alarm conditions also generate Health and Status messages seen on the System and Test Status screen Main M
12. Operation and Maintenance Provides procedures to display unit identification information and perform file transfers as well as how to display and interpret status and statistical information Troubleshooting Provides device problem resolution alarm and other information as well as troubleshooting and test procedures March 2000 vii About This Guide Section Description Chapter 7 Setting Up OpenLane for FrameSaver Devices Identifies where installation and setup information is located and how FrameSaver units are supported Chapter 8 Setting Up NetScout Manager Plus for FrameSaver Devices Describes setup of the NetScout Manager Plus application so it supports FrameSaver units Chapter 9 Setting Up Network Health for FrameSaver Devices Describes setup of Concord s Network Health application so reports can be created for FrameSaver units and identifies those reports that apply to FrameSaver units Appendix A Menu Hierarchy Contains a graphical representation of how the user interface screens are organized Appendix B SNMP MIBs and Traps and RMON Alarm Defaults Identifies the MIBs supported and how they can be downloaded describes the unit s compliance with SNMP format standards and with its special operational trap features and describes the RMON specific user history groups and alarm and event defaults Appendix C Connectors Cables and Pin Assignments Shows the rear panel tells what cables are needed and
13. gt Service Level Verification Performance Statistics DLC Use the ClrLinkStats function key to reset the frame relay link performance Statistics Performance Statistics Frame Relay 9664 A2 GB20 00 March 2000 5 23 Operation and Maintenance Service Level Verification Performance Statistics 5 24 These statistics appear when Service Level Verification SLV is selected from the Performance Statistics menu Main Menu gt Status Performance Statistics Service Level Verification They only appear for the network interface and only if DLCls are multiplexed Table 5 12 Service Level Verification Performance Statistics 1 of 2 Statistic What It Indicates Far End Circuit Number of the multiplexed DLCI or VPI VCI Virtual Path Identifier Virtual Channel Identifier at the other end of the connection If the far end circuit is a DLCI the DLC number 16 1007 appears If a VPI VCI the number is displayed as xx yyy xx being the VPI number 0 15 and yyy being the VCI number 32 2047 None appears if the unit has not communicated with the other end Far End IP Addr IP Address of the device at the other end of the multiplexed DLCI connection None appears if the FrameSaver unit has not communicated with the other end or if the device at the other end of the multiplexed DLCI does not have an IP Address configured Dropped SLV The number of SLV inband sample mes
14. 0 C to 50 C Storage temperature 4 F to 158 F 20 C to 70 C Relative humidity 5 to 85 noncondensing Shock and vibration Withstands normal shipping and handling 2 85 lbs 1 29 kg Physical Dimensions Height 2 9 inches 7 4 cm Width 8 5 inches 21 6 cm Depth 12 5 inches 31 8 cm Power Input 100 240 Vac 50 60 Hz 0 7A Output 12 Vde 2 5A 1 0A minimum Power Consumption 6 26 watts 125mA at 100 Vac Japan and Dissipation Result 21 36 Btu per hour 7 0 watts 76 6 mA at 240 Vac Europe Result 23 88 Btu per hour 9664 A2 GB20 00 March 2000 D 1 Technical Specifications D 2 Table D 1 FrameSaver SLV 9664 Unit Technical Specifications 2 of 2 Specification COM Port Data rates Network Interface Service supported Data rates User Data Port Data rates Criteria DB25 connector 9 6 14 4 19 2 28 8 38 4 57 6 and 115 2 kbps 8 position unkeyed modular jack per ISO 8877 ISDN Leased Line BRI S T ITU T 1 430 64 kbps using the B1 channel 128 kbps using both B channels 25 position DB25 subminiature connector Selectable EIA 530A V 35 X 21 Automatically set to the same value as the network interface frame relay operating rate March 2000 9664 A2 GB20 00 Equipment List Equipment 9664 A2 GB20 00 See page E 2 for cables you can order Model Feature Description Number FrameSaver SLV Unit FrameSaver SLV 9664 unit for up to 16 PVCs 9664 A
15. 10 Sets the number of minutes for the delay between call retry attempts inclusive 9664 A2 GB20 00 March 2000 3 47 Configuration Table 3 14 SNMP Traps and Trap Dial Out Options 5 of 5 Alternate Dial Out Directory Possible Settings None 1 5 Default Setting None Specifies whether an incomplete call busy or no answer etc resulting from an attempt to send an SNMP trap message is retried using an alternate telephone number Up to 5 alternate call directories can be set up but only one at a time can be used When Call Retry is enabled the alarm directory s telephone number is called first If the call cannot be completed after one additional try then the specified alternate directory s telephone number is called None Does not dial out using one of the alternate directory telephone numbers 1 5 Specifies the call directory containing the telephone number to call if a call cannot be completed using the telephone number in the alarm directory Directory Number A in the Control menu s Modem Call Directories inclusive 3 48 March 2000 9664 A2 GB20 00 Configuration Configuring the Communication Port 9664 A2 GB20 00 Select Communication Port from the Management and Communication menu to display or change the communication port configuration options see Table 3 15 Main Menu gt Configuration Management and Communication gt Communication Port Table 3 15 Communication Po
16. B 5 Standards Compliance for SNMP Traps 00 cece cece eee B 6 We ee te 644 5 6 64 0448 2 ow does T EEE EEE EEE B 7 Trap authenticationFailure 2cncveuneuesaeteesesd dueds nesbs ues B 7 Traps linkUp and linkDown eaicc vere ve stew tenteeseoew ious uals B 8 Traps enterprise Specific gavin cdetidorevedusieusereedenguaeas B 11 Traps RMON Specific cciccicteensadedeeneneadacsteandaeacaks B 13 RMON Alarm and Event Defaults aaan aa anaana eee B 14 Network ISDN S T Physical Interface Alarm Defaults B 15 Frame Relay Link Alarm Defaults n annann nananana B 16 DLCI Alarm Defaults Paradyne Area 0 00 ecw eee B 18 DLCI Alarm Defaults NetScout Area 0 00 c cee B 19 m Object ID Cross References Numeric Order 00000 05 B 21 C Connectors Cables and Pin Assignments e AG nha ees wee AAT bot eee teenies ener ener rw esnes C 1 m COM Port Connector nn cece rew anton eued eer entered nae gewacatee wes C 2 COM Port to Terminal Cable Feature No 3100 F2 540 C 2 LAN Adapter Converter and Cable 00 00 e eee eee aes C 3 Standard EIA 232 Crossover Cable 0 0 cece ee C 4 m Network COnnector 26s onve sobuseniee b0055e chedereceeriaGurseennss C 6 ISDN Modu lar Cable c ant oe dic xe cb ad dic nit ond edy ob xen dirii C 6 m User Data Port Connector wns 5 occas dae ieee eewdss eh eieednseeens C 7 X 21 DTE Adapter Cable Feature No
17. Index Vv W V 54 Loopback warmstart Value Out of Range message events General Traps variable bindings B 9 B 13 trap B 7 VCI warranty A viewing packet capture results Web site virtual path or channel identifier access to documentation VPI 1 4 glossary IN 10 March 2000 9664 A2 GB20 00
18. frCircuitSentFrames 1 3 6 1 2 1 10 32 2 1 7 1 D Tx Octets MIB FR DTE MIB RFC 2115 Tag frCircuitSentOctets 1 3 6 1 2 1 10 32 2 1 8 1 D Rx Frames MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFrames 1 3 6 1 2 1 10 32 2 1 9 1 D Rx Octets MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets 1 3 6 1 2 1 16 12 2 1 1 3 6 1 2 1 16 12 2 1 2 P Protocol Octets MIB RMON II RFC 2021 for 11 i for 11 protocols Tag protocolDistStatsOctets 1 Interface ID of the frame relay link D DLCI number N Additional numeric index used by tables like frame or burst size H Host control index P Protocol index T The time mask B 22 March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 2 of 4 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 1 3 6 1 4 1 1795 2 24 2 6 12 1 1 1 4 1 Unavailable Seconds MIB pdn_ fExtTotal mib E Tag pdnifExtTotalUASs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 1 Rx Non octet Aligns MIB pdn_FrExt mib E Tag devFrExtLinkRxNonOctet 1 3 6 1 4 1 1795 2 24 2 13 1 2 1 4 H T N IP Top Listeners 1 6 MIB pdn_FrExt mib E Tag devRmonIPTopNDstIP 1 3 6 1 4 1 1795 2 24 2 13 1 2 1 6 H T N IP Top Talkers 1 6 MIB pdn_FrExt mib E Tag devRmonIPTopNSrcIP 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 3 1 D DLCI CIR MIB pdn_FrExt mib E Tag devFrExtDiciFrCIR 1 3 6 1 4
19. locations or Paradyne worldwide office locations use one of the following methods Internet Visit the Paradyne World Wide Web site at www paradyne com Be sure to register your warranty at www paradyne com warranty Telephone Call our automated system to receive current information by fax or to speak with a company representative Within the U S A call 1 800 870 2221 Outside the U S A call 1 727 530 2340 Document Feedback We welcome your comments and suggestions about this document Please mail them to Technical Publications Paradyne Corporation 8545 126th Ave N Largo FL 33773 or send e mail to userdoc paradyne com Include the number and title of this document in your correspondence Please include your name and phone number if you are willing to provide additional clarification Trademarks ACCULINK COMSPHERE FrameSaver and Hotwire are registered trademarks of Paradyne Corporation NextEDGE MVL OpenLane Performance Wizard and TruePut are trademarks of Paradyne Corporation All other products and services mentioned herein are the trademarks service marks registered trademarks or registered service marks of their respective owners Patent Notification FrameSaver SLV products are protected by U S Patents 5 550 700 and 5 654 966 Other patents are pending A March 2000 9664 A2 GB20 00 Contents About This Guide m Purpose and Intended Audience 0 0 ccc cee ee eens vii m Document Or
20. when m An unsupported domain needs to be deleted A missing domain needs to be added Groups Samples Interval and Logging are not configured as specified in Step 3 of Verifying Domains and Groups B gt Procedure 1 Select the the Property button down the center of the Configuration Manager main window The Property Editor window opens Property Editor Shared Type FrameRelay Samples Interval Logging Domain Groups LH SH LH Stat Host Cony T pram pea T O O D D D c c e 9 9 g 0 9 Q g 9 g 9 9 9 a i i Trap Variable Rising Falling ZHAN Delete 2 To delete an unsupported domain click on the domain from the Domains list then select the Delete button The Are you sure prompt appears Select Yes The unsupported domain disappears from the list 8 6 March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices 3 To add a FrameSaver SLV supported domain or correct property settings select the Edit button to the right of the Domain section of the Property Editor window The Edit Domain window opens Edit Domain Domaing Logging PEON Pgri bgt Enable a Disable J Hosts Enable Disable Conversations Disable Disable Short Term History p samples seconds Long Term History samples seconds 4 Click on the domain from the Domains list and configure the following Property Description Setting Groups Stats S Statis
21. you can then run reports on all DLCls in the network as well as reports on individual DLCls B gt Procedure To group elements 1 From the console select Edit Groups from the Reports menu The Add Groups dialog box opens Enter a name in the Group Name field Up to 64 characters can be entered A through Z a through z O through 9 dashes periods and underscores _ can be used No spaces can be included and the word All cannot be used Select the WAN radio button above the Available Elements list Highlight all the DLCls listed on the Available Elements list or select specific DLCls then select the left arrow button The highlighted DLCls move from the Available Elements list to the Group Members list Select the OK button when all appropriate DLCIs have been moved to the Group Members list The Add Groups dialog box closes and the newly created group appears on the Groups dialog box See Managing Groups and Group Lists in the Network Health Reports Guide for additional information That chapter also tells you how to customize reports March 2000 9 5 Setting Up Network Health for FrameSaver Devices Generating Reports for a Group Once Network Health has had sufficient time to gather data from the polled DLCls and the DLCls have been grouped you can start generating reports When selecting a report Section select WAN from the drop down list See Running Reports from the Console in the Network Health
22. 1 MIB pdn_FrExt mib E Tag devFrExtLinkTotTxErrs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 1 Interval 900 secs 15 mins 900 secs 15 mins 900 secs 15 mins 900 secs 15 mins 900 secs 15 mins 900 secs 15 mins 900 secs 15 mins These alarms apply to the FrameSaver unit s frame relay link interfaces They are created during RMON initialization Rising Falling Threshold Threshold Default Default 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB 2 lin the OID Interface ID of the frame relay link B 16 March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Table B 10 Frame Relay Link Alarm Defaults 2 of 2 Rising Falling Event Threshold Threshold MIB Tag OID Interval Type Default Default Rx Overruns MIB pdn_FrExt mib E 900 secs Rising Tag devFrExtLinkRxOverruns emne OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 28 1 Tx Underruns MIB pdn_FrExt mib E 900 secs Rising 15 mins Tag devFrExtLinkTx Underruns OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 29 1 Rx Non octet Aligns MIB pdn_FrExt mib E 900 secs Rising Tag devFrExtLinkRx mms NonOctet OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 1 Rx CRC Errors D MIB pdn_FrExt mib E 900 secs Tag devFrExtLinkRxCrcErr coms OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 1 Total
23. 1795 2 24 2 6 9 4 7 1 16 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 18 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 28 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 29 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 32 1 9664 A2 GB20 00 Current Latency Frame Size Upper Limits 1 5 Frame Size Count 1 5 Rx Short Frames Rx Long Frames LMI Sequence Errors Tx Discards Rx Discards Rx Nonoctet Aligns Rx CRC Errors Rx Illegal Frames Tx Total Errors Rx Total Errors Rx Overruns Tx Underruns Total LMI Errors March 2000 MIB pdn_FrExt mib E Tag devFrExtLatencyLatest MIB pdn_FrExt mib E Tag devFrExtFrameSzUpLimit MIB pdn_FrExt mib E Tag devFrExtFrameSzCount MIB pdn_FrExt mib E Tag devFrExtLinkRxShort MIB pdn_FrExt mib E Tag devFrExtLinkRxLong MIB pdn_FrExt mib E Tag devFrExtLinkSeqErr MIB pdn_FrExt mib E Tag devFrExtLinkTxDiscards MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards MIB pdn_FrExt mib E Tag devFrExtLinkRxNonOctet MIB pdn_FrExt mib E Tag devFrExtLinkRxCrcErrs MIB pdn_FrExt mib E Tag devFrExtLinkRxllFrames MIB pdn_FrExt mib E Tag devFrExtLinkTotTxErrs MIB pdn_FrExt mib E Tag devFrExtLink TotRxErrs MIB pdn_FrExt mib E Tag devFrExtLinkRxOverruns MIB pdn_FrExt mib E Tag devFrExtLinkTxUnderruns MIB pdn_FrEx
24. 2 then the count starts over The SLV Delivery Ratio option see Table 3 2 Service Level Verification Options must be enabled for these statistics to appear m Above CIR The number of bytes transmitted by the far end device that were above the committed information rate and were dropped in transit m Within CIR The number of bytes transmitted by the far end device that were within within the committed information rate but were dropped in transit Between CIR amp EIR The number of bytes transmitted by the far end device that were between the committed information rate and excess information rate and were dropped in transit Above EIR The number of bytes transmitted by the far end device that were above the excess information rate and were dropped in transit Latest RdTrip Latency Current round trip latency measured in milliseconds between the FrameSaver unit and the device at the other end of the multiplexed DLCI connection Unknown appears if communication with the far end device is not successful Avg RdTrip Latency Average round trip latency measured in milliseconds between the FrameSaver unit and the device at the other end of the multiplexed DLCI connection Average round trip latency is measured every SLV sampling interval and the average is computed using packets with the configured SLV Packet Size bytes Table 3 2 Service Level Verification Options over the previous 15 minute period If S
25. C 2 March 2000 9664 A2 GB20 00 Connectors Cables and Pin Assignments LAN Adapter Converter and Cable The following shows the pin assignments for the DB25 plug to modular jack converter between the COM port and the 8 conductor LAN Adapter cable Feature No 3100 F 1 920 Custom 8 conductor cable with modular plugs on both ends between the converter and the LAN Adapter Feature No 3100 F2 910 Plug to Modular Jack Converter Com Port 8 Position Plug to Plug to DB25 Plug Modular Jack Modular Jack LAN Adapter Tx Clock Rx Data Signal Ground Tx Data Tx Data Signal Ground DTR Rx Data CD CTS RTS Frame Ground Rx Clock Unused 98 16214 9664 A2 GB20 00 March 2000 C 3 Connectors Cables and Pin Assignments Standard EIA 232 Crossover Cable C 4 A standard EIA 232 crossover cable can be used to connect the COM port to an external modem This is an EIA 232 plug to EIA 232 plug DB25 to DB25 cable The external modem must be configured so it is compatible with the FrameSaver unit See page C 5 to configure an external modem Chassis Ground TXD RXD RTS DSR Signal Ground CD RLSD Plug CO NOOO Ff W N CO NO OF W N Chassis Ground TXD RXD RTS DSR Signal Ground CD RLSD 99 16332 9664 A2 GB20 00 Connectors Cables and Pin Assignments B gt Procedure To configure an external modem 1 Disconnect the asynchronous terminal from the standard cable See oage C
26. CTS down to Port 1 Device The user data port CTS control lead on the FrameSaver unit is off DLCI nnnn Down The DLCI for the specified frame relay link is down frame relay link 1 2 DTR Down from Port 1 Device The DTR control lead from the device connected to the user data port is deasserted Link Down Administratively The specified frame relay link has been disabled frame relay link by the unit due to LMI Behavior conditions or LMI Protocol on another link is in a failed state nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Neti FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port 9664 A2 GB20 00 March 2000 5 13 Operation and Maintenance Table 5 7 Health and Status Messages 2 of 2 Message What It Indicates LMI Discovery in Progress Local Management Interface protocol discovery is frame relay link in progress to determine which protocol will be used on the specified frame relay link LMI Down frame relay link The Local Management Interface s has been declared down for the specified frame relay link LOS at Network 1 A Loss of Signal LOS condition is detected on the leased line network interface when it is not transmitting INFO3 or receiving INFO4 Network Com Link Down The communication link for the COM port is down and the COM port is configured for Net Link SLV
27. Creating ALOGIN ccc etn n ene e eens 4 11 E MOMIN ALOON ieee et ee eee ee ee ee ee er eS ee ee ere Sees 4 12 er gee i conuere sn E beseetnees tues eta eed ee eee ET 4 12 5 Operation and Maintenance m Displaying System Information 0 0 00 cece eens 5 2 m Viewing LEDS and Control LeadS lt lt lt cccccusuvaddesecncwseondue es 5 3 BSB 7 lejos oe ee ee ee eee ee eee ee eee ee ee ee eee eee 5 4 Control Lead Descriptions 00 ccc 5 5 m Device Messages 6c ccc cette tent eeeeees 5 6 SUS MoMa eseese ay aes be ee EE EE ER EE ean Ss ES 5 11 System and Test Status Messages 0 00 cece eee eee 5 12 Network LMl Reported DLCls Status 0005 5 16 PVC Connection Status 0 ccc eee eee eee 5 18 Network Interface Status 500c0c cece cece eee neeeeee 5 20 m Performance Statistics nananana anaana etiedenhasgetaes oes 5 22 Clearing Performance Statistics 0 00 cece eee eee 5 23 Service Level Verification Performance Statistics 5 24 DLCI Performance Statistics 0 0 0 cee ees 5 26 Frame Relay Performance Statistics 000 c eee eee 5 28 WO ile Were cu ste de aces ceecue coke cesses E ET 5 31 Upgrading System Software cccnctcdeccessesecduseeenesecuas 5 33 Determining Whether a Download Is Completed 5 34 Changing SCUIWANS 60 2554 dncna cadena eoeGeReo ke piaui een ae ii 5 34 Transferring Col
28. Current Latency MIB pdn_FrExt mib E 60 secs Must be Tag devFrExtLatencyLatest ymin conngurea OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 7 1 D Average Latency MIB pdn_FrExt mib E 900 secs Must be Tag devFrExtLatencyAvg ia uns contigured OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 1 D Frames Received MIB FR DTE MIB 60 secs Must be RFC 2115 1 min configured Tag frCircuitReceivedFrames OID 1 3 6 1 2 1 10 32 2 1 8 1 D Frames Sent MIB FR DTE MIB 60 secs Must be RFC 2115 1 min configured Tag frCircuitSentFrames OID 1 3 6 1 2 1 10 32 2 1 6 1 D TX Frames MIB pdn_FrExt mib E 60 secs Must be Beco Tag devErExtDiciTxFroutcir MM coNNgJUrEA OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 1 D 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 Lin the OID Interface ID of the frame relay link D DLCI number 9664 A2 GB20 00 March 2000 B 19 SNMP MIBs and Traps and RMON Alarm Defaults Table B 12 Static DLCI Alarm Defaults NetScout Area 2 of 2 Rising Falling Event Threshold Threshold Item MIB Tag OID Interval Type Default Default Tx CIR Utilization MIB FR DTE MIB 60 secs None Must be RFC 2115 1 min configured Tag frCircuitSentOctets OID 1 3 6 1 2 1 10 32 2 1 7 1 D 1 D Delta Indicates that the calculated difference
29. Do not use this setting if you have an asynchronous terminal connected to the COM port Dial In Access Possible Settings Enable Disable Default Setting Enable Controls whether external devices can dial in to the FrameSaver unit through the COM port based on the Port Use option setting Display Conditions This option does not appear if External Modem Commands is disabled Enable Answers incoming calls and establishes connection to the remote terminal or IP network Disable Does not answer incoming calls March 2000 3 53 Configuration Table 3 16 External Modem COM Port Options 2 of 2 Alternate IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies the Alternate IP Address for the COM port when the alternate phone directory is used If this configuration option is not configured i e it is zero the COM port s primary IP Address is used when the alternate telephone directory is used Display Conditions This option does not appear if External Modem Commands is set to AT Only in effect when the COM port is configured as a network communication link Port Use is set to Net Link see Table 3 15 Communication Port Options 001 000 000 000 223 255 255 255 Shows the COM port s Alternate IP Address which you can view or edit The first byte i e 29N 255 255 255 can be any number from 001 through 223 excluding 1
30. E ena 6 16 me coi ont hes ee eens de ehedntheneebennakeaeeeeenta 6 17 DTE LOOPDOCK ee er ce eT ee eae ee ee ne eee ee nee ne ce ee e a 6 17 Re i a eve eee iwc coined deeene recuse PEE E EEE nee Goose 6 18 E EO E enera er esc seuinesnies ee A E EN EA E 6 19 Setting Up OpenLane for FrameSaver Devices OpenLane Support of FrameSaver Devices 0 000 cence ee 7 1 Setting Up the OpenLane SLM System 0 0 00 c eee 7 2 Setting Up FrameSaver SLV Support 0 eee ees 7 2 March 2000 9664 A2 GB20 00 Contents 8 Setting Up NetScout Manager Plus for FrameSaver Devices Before Getting Started 0 ccc ee eens 8 2 Configuring NetScout Manager Plus 0000s eee ee eee 8 3 Adding FrameSaver SLV Units to the NetScout Manager Pipe MS Wte Gubea dees oh e de Ess ok SRE TER exis eee ences 8 4 Verifying Domains and Groups vs icis inte assena nannan erendecrns 8 5 Correcting Domains and GroupS c cece cece eee ees 8 6 Adding SLV Alarms Using a Template 0 00 00s 8 8 EANO AIME Saad oak tris berii EE ok deer danke eh doa dete dens 8 9 Adding SLV Alarms Manually 0 0 c eee eee eee 8 11 een Hielory FIGS otis a0erte krone eee wwnreweehoaranewreds 8 13 Installing the User Defined History Files 0005 8 15 Monitoring a DLCs History Data anaana anaana anae 8 16 Monitoring the Agent Using NetScout Manager Plus 8 18 m Statis
31. Enable Ctrl a to access these functions ESC for previous menu MainMenu Save 3 10 March 2000 9664 A2 GB20 00 Configuration Selecting a Frame Relay Discovery Mode 9664 A2 GB20 00 When a Frame Relay Discovery Mode is active the FrameSaver unit discovers network DLCls from the network LMI status response message It configures a network DLCI a user data port DLCI and automatically connects them to create a PVC Main Menu Auto Configuration Frame Relay Discovery Mode Automatically configured network DLCls are multiplexed and each automatically configured port DLCI carries the same DLC Number as its corresponding network DLCI These are the same DLCI numbers that would have been available had the FrameSaver unit not been inserted in the link between your equipment and the network NOTE A local Management PVC e g the PVC between the router and the FrameSaver unit s user data port must be configured manually it cannot be configured automatically see Setting Up Local Management at the Central Site The following will occur when a Frame Relay Discovery Mode is selected Discovery Mode Configuration Description 1MPort Auto configuration is enabled on Port 1 default A management DLCI is configured m A multiplexed network DLCI containing two embedded DLCls EDLCls is configured for Port 1 user data and management data A PVC connection is configured between the network and port DLCls
32. Gauri Aangel E Bursi Range E Bursi Range 3 Frames in frames sec E Burst Range 4 E Burst Range Pa a an an ra i rat aN Network Frame Drops 280 Frames Out franes sec Frames Gut Size Distribution lrames sec an FHI ie 5 i fi TTw T a 1 E 00 byos GR e bend byes Bh 0800 bytes DLCI Up Time 36 B 1000 bytes E lt 4000 bytes Link Uo Tiree 10r BF EFE Tire or ore T Aua Hanga Custom Cemed TAa D4 kor FM From ETTOR 00 40 PM To 1271 998 03 39 PM Trend Reports Perform trend analysis on up to ten specified variables for DLCls Variables other than bandwidth can be selected for a trend report e g burst octets but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports Supplemental Reports and Health reports Use trend reports to view individual variables for DLCls having a high Health Index rating to help locate which variable is causing a problem leading to a DLCI s poor Health Index rating See the Network Health Reports Guide for more information about these reports 9664 A2 GB20 00 March 2000 9 9 Setting Up Network Health for FrameSaver Devices 9 10 March 2000 9664 A2 GB20 00 Menu Hierarchy Menus The following is a graphical representation of the FrameSaver SLV unit s menu organization 9664 A2 GB20 00 March 2000 Menu Hierarchy Menu Hierarchy System and Network LMI Test Status Rep
33. Level 1 5 Save your changes See Configuring Telnet and or FTP Session Support or Configuring Node IP Information in Chapter 3 Configuration for more information about these configuration options 9664 A2 GB20 00 March 2000 4 7 Security and Logins Controlling SNMP Access The FrameSaver unit supports SNMP Version 1 which provides limited security through the use of community names There are three methods for limiting SNMP access Disabling SNMP access Assigning SNMP community names and the access type Assigning IP addresses of those NMSs that can access the unit Disabling SNMP Access 4 8 When the SNMP access is disabled the FrameSaver unit will not respond to SNMP messages B gt Procedure To disable SNMP access 1 Select the General SNMP Management options Main Menu gt Configuration Management and Communication gt General SNMP Management 2 Disable the SNMP Management option 3 Save your change See Configuring SNMP Management in Chapter 3 Configuration for more information about General SNMP Management configuration options March 2000 9664 A2 GB20 00 Security and Logins Assigning SNMP Community Names and Access Levels The FrameSaver unit supports the SNMP protocol and can be managed by an SNMP manager SNMP manager access can be limited by Assigning the SNMP community names that are allowed to access the FrameSaver units Management Information Base MIB
34. Manager Plus application m Standalone NetScout Probes if needed This solution provides increased manageability monitoring and diagnostics so customers can identify problems more efficiently troubleshoot those problems faster and maximize their network to control costs It is also compatible with Concord Communication s Network Health software FrameSaver SLV Service Level Verifier 9664 units add superior diagnostic capability end to end visibility accurate network performance reporting and SLM intelligence to frame relay network connections that use dedicated ISDN BRI Integrated Services Digital Network Basic Rate Interface access FrameSaver SLV 9664 units are installed between a DTE e g router and any type of NT1 Network Termination 1 device providing a standard ISDN S T interface 9664 A2 GB20 00 March 2000 1 1 About the FrameSaver SLV 9664 FrameSaver SLV 9664 Features The FrameSaver SLV unit provides the following features 1 2 Intelligent Service Level Verification Provides accurate throughput latency and availability measurements to determine network performance and whether service level agreements SLAs are being met along with SLA reporting SLA parameter thresholds can be configured to provide proactive notification of a developing network problem Security Provides multiple levels of security to prevent unauthorized access to the unit TruePut Technology Using Frame Delivery Ratios FDR an
35. Managers Specifies the number of SNMP management systems that will receive SNMP trap messages from the FrameSaver unit An NMS IP Address must be configured in the NMS n IP Address configuration option for each trap manager to receive trap messages 1 6 Specifies the number of trap managers inclusive NMS n IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies the IP address that identifies the SNMP manager s to receive SNMP traps Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option 001 000 000 000 223 255 255 255 Adds to or changes the IP address for the trap manager Clear Fills the NMS IP address with zeros March 2000 9664 A2 GB20 00 Configuration Table 3 14 SNMP Traps and Trap Dial Out Options 2 of 5 Initial Route Destination Possible Settings AutoRoute COM PVCname Default Setting AutoRoute Specifies the initial route used to reach the specified Trap Manager When proprietary RIP is active only one unit in the network needs to specify an interface or management link as the initial destination All other units can use the default setting Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option AutoRoute Uses proprietary RIP from other FrameSaver devices to learn
36. Specifies the relative priority for data received on the DLCI from an attached device also known as quality of service All data on user data Port 1 is cut through as long as there is no higher priority data queued from another user port The DLCI priority set for an interface applies to data coming into that interface For example the priority set for DLCls on Port 1 applies to data coming into Port 1 from the attached equipment such as a router This option has no effect when there is only one user data port Display Conditions This option is not available for the network interface Low Data configured for the DLCI has low priority Medium Data configured for the DLCI has medium priority High Data configured for the DLCI has high priority Outbound Management Priority Possible Settings Low Medium High Default Setting Medium Specifies the relative priority for management traffic sent on management PVCs on this DLCI to the network Display Conditions This option is not available on a user data port Low Management data configured for the DLCI has low priority Medium Management data configured for the DLCI has medium priority High Management data configured for the DLCI has high priority 3 30 March 2000 9664 A2 GB20 00 Configuration Configuring PVC Connections 9664 A2 GB20 00 The Auto Configuration feature automatically configures PVC Connections and their DLCI Records PVC Connec
37. String ifString up linkDown One or more alarm conditions are active on the port Alarm conditions include DTR off RTS off Not DTR or RTS but link is down String ifString alarmString down e g Sync Data Port S01P1 DTR down ifString administratively shutdown Due to an intentional shutdown linkUp No alarms on the port String ifString up 1 This alarm condition only generates a linkUp linkDown trap if the DTE supports this lead state March 2000 B 9 SNMP MIBs and Traps and RMON Alarm Defaults Table B 6 linkUp and linkDown Variable Bindings 2 of 2 Interface Variable Bindings Possible Cause Logical Link Sublayer Frame Relay m iflndex RFC 1573 linkDown LMI is down for l he LMI P fi 2 Stipscred bynes a AniS DeU e i media specific Frame RFC 1573 disabled REAY SENICE MID anipe rE Strings ifString down No alarms devLastTrapString Sif devHealthAndStatus exist on the link due to LMI mib ifString LMI down No alarms exist on the link because LMI is down ifString administratively shutdown Due to an intentional shutdown linkUp LMI is up or Frame Relay link is enabled String ifString up 2 Ifthe LMI Protocol is not configured a linkUp linkDown trap is based solely upon whether the interface is enabled or disabled B 10 March 2000 9664 A2 GB
38. Timeout DLCI nnnn An excessive number of SLV communication frame relay link 1 2 3 responses from the remote FrameSaver SLV unit have been missed on the specified multiplexed DLCI the DLCI is not suitable for user data When a hardware bypass capable device has been detected at the other end of the PVC and this condition occurs only user data for EDLCI 0 will be transmitted while this condition exists Two Level 1 Users Accessing Two Level 1 users are already using the menu Device driven user interface only two sessions can be active at one time nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Net1 FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port Does not apply to a TS Management Link DLCI 5 14 March 2000 9664 A2 GB20 00 Operation and Maintenance Test Status Messages These test messages appear in the right column of the System and Test Status screen You have the option of allowing the test to continue or aborting the test See Chapter 6 Troubleshooting for more information on tests including how to start and stop them Table 5 8 Test Status Messages Message What It Indicates DCLB Active Network 1 A Data Channel V 54 Loopback DCLB is active on the network interface DTE External LB Active Port 1 An external DTE Loopback is running on the user data port DTE Ini
39. Using Custom History of the NetScout Manager Plus User Guide for additional information See Object ID Cross References Numeric Order in Appendix B SNMP MIBs and Traps and RMON Alarm Default to identify OID information being shown Monitoring the Agent Using NetScout Manager Plus Once the FrameSaver SLV agent has been added to NetScout Manager Plus select either the Traffic or Protocol radio button to monitor the newly added agent or one of its DLCls NOTE Only the Traffic and Protocol radio buttons on the application selection bar are supported for FrameSaver SLV agents The procedure below describes how to monitor an agent s traffic The procedure is the same for protocol monitoring but you may be prompted to select a Domain Group as well as an agent or DLCI March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices B gt Procedure 1 9664 A2 GB20 00 Select the Traffic radio button to monitor the newly added agent or one of its DLCls Highlight an agent in the agent list box so that its DLCls appear in the DLCI list box under the agent list box If you want to monitor one of the agents DLCls highlight the DLCI to be monitored Click on an applicable icon The selected graphical report should open Traffic icons that would be of particular interest are Traffic Monitor and Domain History In the example below the Domain History icon was selected which is actually a real time
40. authorized NMS when IP address validation is performed Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option Read Allows read only access SNMP Get command to the MIB objects This includes all objects specified as either read only or read write in the MIB RFCs Read Write Allows read and write access SNMP Get and Set commands to the MIB objects However access for all read only objects is specified as read only 9664 A2 GB20 00 March 2000 3 43 Configuration Configuring SNMP Traps and Trap Dial Out 3 44 Select SNMP Traps from the Management and Communication menu to configure SNMP traps and dial out when a trap is generated see Table 3 14 Main Menu gt Configuration Management and Communication gt SNMP Traps See Appendix B SNMP MIBs and Traps and RMON Alarm Defaults for trap format standards and special trap features including RMON specific traps and the default settings that will generate RMON specific SNMP traps Table 3 14 SNMP Traps and Trap Dial Out Options 1 of 5 SNMP Traps Possible Settings Enable Disable Default Setting Disable Determines whether the FrameSaver unit sends trap messages to the currently configured SNMP trap manager s Enable Sends trap messages Disable Does not send trap messages Number of Trap Managers Possible Settings 1 6 Default Setting 1 Number of Trap
41. between the current value and the previous value is contained in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 lin the OID Interface ID of the frame relay link D DLCI number Table B 13 Dynamic DLCI Alarm Defaults NetScout Area Rising Falling Threshold Threshold MIB Tag OID 2 Interval Default Default Rx DLCI Link Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets OID 1 3 6 1 2 1 10 32 2 1 9 1 D 70 of link capability 65 of link capability 60 secs 1 min Tx DLCI Link MIB FR DTE MIB 60 secs Rising 70 of link 65 of link Utilization RFC 2115 1 min capability capability Tag frCircuitSentOctets OID 1 3 6 1 2 1 10 32 2 1 7 1 D 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 Lin the OID Interface ID of the frame relay link D DLCI number B 20 March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Object ID Cross References Numeric Order The FrameSaver unit supports automatic generation of RMON alarm and event information Each alarm sets an SNMP variable to monitor When the threshold set for the monitored variable is exceeded an SNMP trap is sent and or a log entry is ma
42. cannot be activated and is essentially disabled as a result of how the unit was configured Possible causes The physical interface at one or both ends of the PVC is are disabled The frame relay link on one or both ends of the PVC is are disabled Invalid Some portion of the PVC connection is not fully configured 1 For the circuit to be active both Source and Destination Statuses must be Active 9664 A2 GB20 00 March 2000 5 19 Operation and Maintenance Network Interface Status 5 20 The network interface status is selected from the Status menu Main Menu Status Network Interface Status Table 5 11 Network Interface Status 1 of 2 Field Status What It Indicates Operating Rate Kbps The frame relay network s operating rate as detected by the unit s network interface m 64 kbps m 128 kbps The line was disconnected Disconnected Interface State Shows the state of the leased line BRI S T network interface Deactivated F3 No signals are being transmitted by the unit or network DSU NT1 Synchronized F6 The unit has synchronized with the attached network DSU NT1 but the activation signal INFO4 has not yet been received Activated F7 Data is being transmitted and received on the interface Lost Framing F8 The unit has lost framing and is attempting to resynchronize with the attached network DSU NT1 Transmit Signal Shows the signa
43. column when a response is received within 5 seconds indicating that the FrameSaver device at the remote end is alive operational and connected and the round trip RT time is shown in milliseconds ms with a resolution of 1 ms If a response is not received within 5 seconds No Response appears in the Result column March 2000 9664 A2 GB20 00 Troubleshooting Physical Tests Physical Tests can only be commanded for the user data port DTE Loopback The DTE external Loopback DTLB test loops the received signal on a user data port back to the DTE Use this test for isolating problems on the user data port An attached device or test equipment must generate data to be looped back a lt _ _ User Data DTLB Bs el Port 9 gt 99 16284 CAUTION This test will affect the operation of the frame relay PVCs assigned to the user data port Any IP data being sent while this test is active will be disrupted To start and stop a DTE Loopback Main Menu gt Test gt Data Port Physical Tests View the length of time that the test has been running in the Result column 9664 A2 GB20 00 March 2000 6 17 Troubleshooting IP Ping Test An IP Ping test can be run to test connectivity between the FrameSaver unit and any FrameSaver device router or NMS to which it has a route Times when you might want to run an IP Ping test are To test connectivity between the FrameSaver unit and any FrameSaver device in the netw
44. connected to a far end unit with hardware bypass capability Enable After the configured threshold for missed SLV packets has been exceeded causing the DLCs status to turn Inactive an alarm and SNMP trap are generated and a Health and Status message created Disable Missed SLV communications will not be monitored SLV Timeout Error Event Threshold Available Settings 1 2 3 4 20 Default Setting 3 Specifies the number of consecutive missed SLV communications that must be detected before a DLCI Inactive status is declared 1 20 Sets the limit for these error events 3 20 March 2000 9664 A2 GB20 00 Configuration Table 3 2 Service Level Verification Options 2 of 2 SLV Timeout Clearing Event Threshold Available Settings 1 2 3 4 20 Default Setting 1 Specifies the number of consecutive SLV messages that must be received before the DLCI Inactive status is cleared 1 20 Sets the limit for the clearing event SLV Packet Size bytes Available Settings 64 2048 Default Setting 64 Sets the size of packets in bytes that will be used for SLV communications SLV packets are used to track latency and other SLV related variables When the packet size is changed a new round trip and average latency calculation must be performed so these measurements will not appear on the SLV Performance Statistics screen until a new sampling interval has occurred 64 2048 Sets the pa
45. discovery of SLV devices with their SLV Delivery Ratio configuration option enabled Easy firmware downloads to an entire network or parts of the network m Device reset capability HP OpenView adapters for integrating OpenLane with the OpenView Web interface March 2000 7 1 Setting Up OpenLane for FrameSaver Devices Setting Up the OpenLane SLM System Instructions for installing Paradyne s OpenLane Service Level Management SLM System can be found in the following documents OpenLane 5 x Service Level Management for UNIX Quick Start Installation Instructions OpenLane 5 x Service Level Management for Windows NT Quick Start Installation Instructions See Product Related Documents in About This Guide for document numbers Select the appropriate document In addition to installation instructions these documents include instructions for Starting and stopping the OpenLane Web and database services Accessing the OpenLane application Adding a FrameSaver device Adding a Customer ID The OpenLane SLM System has an extensive Help system For additional information refer to the following sources For UNIX users Refer to the readme txt file for distributed infrastructure details and the online Help for operational details For Windows NT users Refer to the online Help Setting Up FrameSaver SLV Support 7 2 With the OpenLane SLM system s extensive online Help system the application is self documenting and y
46. down the unrouteable data will be discarded Make sure that the link selected is operational and if that link goes down change the default destination CAUTION Use care when configuring a default route to an interface that has a subnet route configured at a remote end where the NMS router LAN adapter terminal server etc is connected Communicating with an unknown IP address on the subnet will cause temporary routing loops which will last 16 iterations times the retry count None No default network destination is specified Unrouteable data will be discarded This is the recommended setting COM Specifies that the default destination is connected to the COM port Only appears when Port Use is set to Net Link see Table 3 15 Communication Port Options PVCname Specifies a name for the management PVC Only appears when a management PVC name is defined for the node For example when the network is connected to a remote device located in the London office London can be specified as the PVC name which is the link between the local FrameSaver unit and the one located in London London would appear as one of the available selections 3 34 March 2000 9664 A2 GB20 00 Configuration Table 3 9 Node IP Options 2 of 2 TS Management Link Available Settings None PVCname Default Setting None Specifies a troubleshooting management link for the special needs of network service providers If the option is changed
47. each interface type the ifDescr and the iflndex that Paradyne has assigned to each Table B 1 Paradyne Interface Objects Information ifName Description ifDescr ifEntry 2 ifIndex Physical Layer Sync Data Port Synchronous Synchronous Data Port Slot 1 101003001 S01P1 Data Port 1 Port 1 LL S T FR NAM Hardware Version hhhh hhh Network ISDN Network ISDN S T Network ISDN S T Child Card 101119001 S T Interface LL S T FR NIM S W Release MM mm bb MM Major mm minor bb build format Hardware Version hhhh hhh COM Communications Port COM Port LL S T FR NAM 101004001 Hardware Version hhhh hhh Frame Relay Logical Layer FR UNI Frame relay logical For the user side 101022001 link on ISDN S T Network ISDN S T of FR DTE Child Card LL S T FR NIM S W Release MM mm bb Hardware Version hhhh hhh For the network side Network ISDN S T of FR SERVICE Child Card LL S T FR NIM S W Release MM mm bb Hardware Version hhhh hhh Frame relay logical For the user side 101016001 link on Synchronous Synchronous Data Port of Data Port 1 FR DTE Slot 1 Port 1 LL S T FR NAM Hardware Version hhhh hhh For the network side Synchronous Data Port of FR SERVICE Slot 1 Port 1 LL S T FR NAM Hardware Version hhhh hhh B 4 March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults NetScout Indexes to the Interface Table ifTable 9664 A2 GB20 00 For remote mon
48. from the management PVC name to None the Delete the Management PVC PVCname and the associated DLCI Record prompt appears If you select No The link designation is removed and the option is set to None m Yes The link designation is removed and the option is set to None and the link and its DLCI will be deleted None Disables or does not specify a TS Management Link PVCname Specifies the name of the TS Management PVC Display Conditions This selection only appears when a dedicated Management PVC has been defined on the network frame relay link as a DLCI with DLCI Type set to Standard TS Management Link Access Level Available Settings Level 1 Level 2 Level 3 Default Setting Level 1 Specifies the highest access level allowed when accessing the unit via a Telnet or FTP session when the service provider is using the TS Management Link Display Conditions This option does not appear when TS Management Link is set to None NOTES Telnet and FTP sessions on this link are not affected by the access level set by the Session Access Level Login Required or FTP Login Required option settings see Table 3 12 Telnet and FTP Session Options Telnet and FTP sessions on this link are affected by the Telnet Session Inactivity Timeout Disconnect Time and FTP Session option settings Level 1 Allows Telnet or FTP access by network service providers with the capability to view unit information change configura
49. in one of the communication interfaces communication interfaces has has occurred occurred linkUp One of the failed One of the failed communication communication interfaces is interfaces is up and operational up and operational linkUp and linkDown variable bindings are in Table B 6 Physical and logical sublayers are represented by the entry in the MIB II Interfaces Table It is supported by a combination of the Frame Relay Extension MIB and either the Frame Relay Services MIB or the Frame Relay DTEs MIB March 2000 9664 A2 GB20 00 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Table B 6 linkUp and linkDown Variable Bindings 1 of 2 Interface Variable Bindings Physical Sublayer Network ISDN S T iflndex RFC 1573 ifAdminStatus Supported by the RFC 1573 Dee ie ifOperStatus RFC 1573 devLastTrapString devHealthAndStatus mib User Synchronous m iflndex RFC 1573 Data Port ifAdminStatus RFC 1573 Sa aaa le ifOperStatus RFC 1573 RS232 like MIB devLastTrapString devHealthAndStatus mib Possible Cause u inkDown One or more alarm conditions are active on the interface The alarm condition for the ISDN S T interface is Loss of Signal LOS String ifString alarmString down e g Network ISDN S T down due to LOS ifString administratively shutdown Due to an intentional shutdown linkUp No alarms on the interface
50. its network operations center NOC a non multiplexed DLCI must be configured to carry management data between the customer s central site and the NOC console This requires that a frame relay discovered DLCI needs to be modified This is because all auto configured network DLCls are configured as multiplexed DLCls B gt Procedure To set up NOC management 1 Select DLCI Records on the network interface Configuration Network DLC Records 2 Select Modify The Modify DLCI Record for DLCI Number prompt appears 3 Select the DLCI that will be used by pressing the spacebar until the correct DLCI number appears then select it 4 Change the DLCI Type from Multiplexed to Standard The DLCI in connections Update DLCI usage as follows prompt appears 9664 A2 GB20 00 March 2000 3 15 Configuration 5 Select the Delete EDLCI Connections and Make a Mgmt Only PVC option PVC connections for the selected DLCI are broken the Port 1 DLCI mapped to this network DLCI and the embedded management DLCI EDLCI are deleted and the selected DLCI will be reconfigured as a management PVC using the Node IP Address See Table 3 7 DLC Record Options for configuration information Setting Up Back to Back Operation Using this special feature you can set up two FrameSaver units that are connected back to back without frame relay switches between them as ina test bench setup Changing Operating Mode When setting up back to back
51. link When enabled and a DCLB activate sequence is received the unit initiates a DCLB on the network interface When a DCLB release sequence is received the DCLB is stopped Disable DCLB actuate and DCLB release sequences are ignored V 54 DCLB actuate and DCLB release sequences that comply with either V 54 or ANSI 11 403 Annex B standard will be recognized and will control initiation and termination of a DCLB for the network frame relay link The actuate and release sequences do not need to match for example a DCLB started with a V 54 actuate sequence can be stopped with an FT1 release sequence Operating Rate Kbps Possible Settings Autorate 64 128 Default Setting Autorate Specifies the line rate or automatic detection of the line rate on the leased line BRI S T network interface Autorate The rate is automatically detected by the unit by attempting to bring up the frame relay LMI on one or both channels 64 or 128 Specifies the network operating rate to either 64 kbps or 128 kbps automatic rate detection is disabled 9664 A2 GB20 00 March 2000 3 23 Configuration Configuring the User Data Port Select Physical to display or change the physical characteristics of the user data port connected to the DTE see Table 3 5 Main Menu Configuration Data Ports Physical Table 3 5 User Data Port Physical Interface Options 1 of 2 Port Type Possible Settings E530 V 35 X 21 Defau
52. m Specifying the type of access allowed for each SNMP community name Whenever an SNMP manager attempts to access an object in the MIB the community name must be supplied B gt Procedure To assign SNMP community names and access types 1 Select the General SNMP Management options Main Menu gt Configuration Management and Communication gt General SNMP Management 2 Set the following configuration options as appropriate Set the configuration option Assign SNMP community names Community Name 1 and Community Name 2 to a community name text up to 255 characters in length Assign the type of access allowed Name 1 Access and Name 2 Access to Read for the SNMP community names or Read Write 3 Save your changes See Configuring General SNMP Management in Chapter 3 Configuration for more information about General SNMP Management configuration options 9664 A2 GB20 00 March 2000 4 9 Security and Logins Limiting SNMP Access Through IP Addresses An additional level of security is provided by Limiting the IP addresses of NMSs that can access the FrameSaver unit Performing validation checks on the IP address of SNMP management systems attempting to access the FrameSaver unit Specifying the access allowed for the authorized NMS when IP address validation is performed The SNMP NMS Security Options screen provides the configuration options that determine whether security checking is performed on t
53. modem are held until a dial in connection is established Trap Disconnect Possible Settings Enable Disable Default Setting Enable Determines whether the COM port connected modem disconnects after the SNMP trap message has been sent This configuration option only applies to modem connections initiated as a result of sending the SNMP trap message Enable Disconnects the call after sending an SNMP trap message s Disable Does not disconnect the call and holds the line until it is disconnected manually or by the remote modem This allows the NMS to poll the FrameSaver unit for more information after receiving an SNMP trap Call Retry Possible Settings Enable Disable Default Setting Disable If an alternate dial out directory is specified see Alternate Dial Out Directory the alarm directory s telephone number is called first If the call cannot be completed then the alternate directory s telephone number is called see the Control menu s Modem Call Directories Enable Attempts to retry the call up to one time per SNMP trap message with a delay between the retry The delay is specified by the Dial Out Delay Time Min configuration option Disable Does not retry an incomplete call Dial Out Delay Time Min Possible Settings 1 10 Default Setting 5 Specifies the amount of time between call retries when an SNMP trap message is sent the wait between call attempts see Call Retry 1
54. modified These two tables are used to keep SLV data for reports It is always a good idea to rediscover agents and their DLCls before starting to be sure your agent and DLCI lists are current To rediscover agents and their DLCls select the Learn button on the NetScout Manager Plus main window the FrameRelay and Admin radio buttons still selected March 2000 8 13 Setting Up NetScout Manager Plus for FrameSaver Devices B gt Procedure 1 Open a terminal window and go to NSHOME usr 2 Copy an example or interface specific file to a new file that contains the user history table number 3 Open the new file using a text editor The variables in the file are listed with their OIDs Object IDs The frame relay interface number 101022001 must replace IFN and the DLCI number to be monitored must replace DLCI Example frCircuitSentFrames Change 1 3 6 1 2 1 10 32 2 1 6 IFN DLCI to 1 3 6 1 2 1 10 32 2 1 6 101022001 301 The only valid interface number for a FrameSaver 9664 unit is 101022001 4 Edit the new file as needed Refer to Creating UDH Files and Using Custom History in the NetScout Manager Plus User Guide for additional information See Appendix B SNMP MIBs and Traps and RMON Alarm Default for OID information for an interface 8 14 March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices Installing the User Defined History Files 9664 A2 GB20 00 Once the user defined
55. network is experiencing problems If Monitor Pattern was Verify that the unit at the selected it means the test other end is configured to pattern generator and Send Pattern receiver have not yet Correct unit configurations synchronized Out of Sync message Correct the CIR setting so both units are configured the same CIR settings for the units at each end are mismatched lf the message persists it T means that 5 packets out of A the U se 25 are missing or are out of SPYS ean ie AHANY sequence Contact the service provider March 2000 6 11 Troubleshooting Tests Available The following tests are available to a FrameSaver SLV 9664 Test Menu Example main test 9664 Device Name Node A 5 26 1999 23 32 TEST Network PVC Tests Data Port PVC Tests Data Port Physical Tests IP Ping Lamp Test Abort All Tests Ctrl a to access these functions ESC for previous menu MainMenu Exit PVC Tests menu selections are suppressed when no PVCs have been configured on the interface Check that both ends of the cables are properly seated and secured Tests can be commanded from the OpenLane 5 x management solution using its Diagnostic Troubleshooting graphical interface as well as from the menu driven user interface Test Timeout Feature A Test Timeout feature is available to automatically terminate a test as opposed to manually terminating a test after it has been running a specified per
56. number as specified by this configuration option None Provides no parity Even Makes the sum of all 1 bits and its corresponding parity bit always even Odd Makes the sum of all 1 bits and its corresponding parity bit always odd March 2000 3 49 Configuration Table 3 15 Communication Port Options 2 of 4 Stop Bits Possible Settings 1 2 Default Setting 1 Determines the number of stop bits used for the COM port 1 Provides one stop bit 2 Provides two stop bits Ignore Control Leads Possible Settings Disable DTR Default Setting Disable Specifies whether DTR is used Disable Treats control leads as standard operation DTR Ignores DTR This may be necessary when connecting to some PAD devices Login Required Possible Settings Enable Disable Default Setting Disable Determines whether a user ID and password referred to as the login is required in order to log on to the asynchronous terminal connected to the COM port Display Conditions This option only appears when Port Use is set to Terminal Enable Requires a login to access the menu driven user interface Disable Does not requires a login Port Access Level Possible Settings Level 1 Level 2 Level 3 Default Setting Level 1 Specifies level of user access privilege for an asynchronous terminal connected to the COM port If a login is required for the port the effective access level is determined b
57. operation One unit must be configured for Standard operation which is the setting for normal operation The other unit must be configured for Back to Back operation so it presents the network side of the UNI user network interface Only one of the units will have its operating mode changed B gt Procedure To set up back to back operation 1 On the unit to be configured for Back to Back operation manually configure DLCls DLCls should be configured before connecting the two units 2 Access the Change Operating Mode screen Main Menu gt Control Change Operating Mode 3 Select Back to Back Operation and respond Yes to the Are you sure prompt 4 Save the change B gt Procedure To return the unit to normal operation 1 Return to the Change Operating Mode screen and switch back to Standard Operation 2 Respond Yes to the prompt and save the change The units can be reconnected to a standard frame relay network 3 16 March 2000 9664 A2 GB20 00 Configuration Configuration Option Tables Configuration option descriptions contained in this chapter are in menu order even though this may not be the order in which you access each when configuring the unit The following configuration option tables are included m Table 3 1 System Frame Relay and LMI Options m Table 3 2 Service Level Verification Options Table 3 3 General System Options m Table 3 4 Network Physical Interface Options m Tabl
58. packet capture While capturing data the status is Active Packets in Buffer indicates the number of packets that have been captured Up to 8000 packets can be held When the buffer is full the oldest packets will be overwritten 4 To stop the utility press Enter The field toggles back to Start 5 Upload the data file holding the collected packets to a diskette so the information can be transferred to a Network Associates Sniffer for debugging decoding See ransferring Collected Data in Chapter 5 Operation and Maintenance for additional information 9664 A2 GB20 00 March 2000 6 5 Troubleshooting Viewing Captured Packets from the Menu Driven User Interface The twelve most recent LMI events are stored in the trace log Once the capture buffer or trace log is full the oldest packets are overwritten To view the most recently captured packets using the menu driven user interface LMI Packet Capture Utility gt Display LMI Trace Log LMI Trace Log Example main control lmi_capture display_log 9664 Device Name Node A 5 26 1999 23 32 LMI TRACE LOG Page 1 of 3 Packets Transmitted to Net1 FR Packets Received from Net1 FR1 LMI Record 1 at 0 s Status Enquiry Message 13 bytes LMI Type is Standard on DLCI 1023 Sequence Number Exchange Send Seq 181 Rcv Seq 177 LMI Record 2 at 0 s Status Enquiry Message 13 bytes LMI Type is Standard on DLCI 1023 Sequence Number Exchange Send Seq 181 Rcv Seq 177
59. provider has agreed to accept during the committed rate measurement interval Tc CIR Uses the value in the CIR bps option as the committed burst size Bc The Bc and excess burst size Be options are updated when a CIR update is received from the network switch Other Allows you to specify the committed burst size for the DLC When Other is selected the Bc and Be values must be manually entered and maintained as well 9664 A2 GB20 00 March 2000 3 29 Configuration Table 3 7 DLCI Record Options 3 of 3 Bc Possible Settings 0 128000 Default Setting 64000 Allows you to display or change the DLCI s committed burst size in bits Display Conditions This option only appears when Committed Burst Size is set to Other 0 maximum burst size Specifies the maximum amount of data that the network has agreed to deliver within the committed rate measurement interval Tc Excess Burst Size Bits Specifies the maximum amount of data in bits that the network may accept beyond the CIR without discarding frames Possible Settings 0 128000 Default Setting 64000 Allows you to display or change the DLCI s excess burst size in bits 0 128000 Specifies the maximum amount of data over the committed burst size that the network will attempt to deliver within the committed rate measurement interval Tc DLCI Priority Possible Settings Low Medium High Default Setting High
60. provides pin assignments for interfaces and cables Appendix D Technical Specifications Appendix E Equipment List Index Lists key terms acronyms concepts and sections A master glossary of terms and acronyms used in Paradyne documents is available on the World Wide Web at www paradyne com Select Library gt Technical Manuals gt Technical Glossary Vill March 2000 9664 A2 GB20 00 About This Guide Product Related Documents Document Number Document Title Paradyne FrameSaver Documentation 9664 A2 GL10 FrameSaver SLV 9664 Quick Reference 9664 A2 GN10 FrameSaver SLV 9664 Installation Instructions Paradyne OpenLane NMS Documentation 7800 A2 GZ41 OpenLane 5 x Service Level Management for UNIX Quick Start Installation Instructions 7800 A2 GZ42 OpenLane 5 x Service Level Management for Windows NT Quick Start Installation Instructions NetScout Documentation 2930 170 NetScout Probe User Guide 2930 610 NetScout Manager Plus User Guide 2930 620 NetScout Manager Plus amp NetScout Server Administrator Guide 2930 788 NetScout Manager Plus Set Up amp Installation Guide Concord Communications Documentation 09 10010 005 Network Health User Guide 09 10020 005 Network Health Installation Guide 09 10050 002 Network Health Traffic Accountant Reports Guide 09 10070 001 Network Health Reports Guide Contact your sales or service representative to order product documentation Complete Paradyne documentation for th
61. selected And the default DLCI is configured as Then Rate kbps setting is Standard Disruptive appears 100 of CIR after Test Multiplexed Non Disruptive 10 of CIR appears after Test If the CIR is zero the pattern will be sent at a rate of 1000 bps March 2000 6 15 Troubleshooting Monitor Pattern Connectivity 6 16 This test monitors packets filled with a hexadecimal 55 test pattern and sequence number over the selected interface and DLCI to another FrameSaver device To monitor a pattern test on a link Main Menu gt Test Network PVC Tests Data Port PVC Tests gt Monitor Pattern The current number of sequence and data errors are shown under the Result column when the FrameSaver unit is in sync An Out of Syne message appears when 5 frames out of 25 are missing or out of Sequence These error counts are updated every second If the maximum count is reached 99999 appears in these fields The Connectivity test is only available for multiplexed DLCls Connectivity is a proprietary method that determines whether the FrameSaver device node at the other end of the frame relay PVC is active This test stops automatically and can only be executed for multiplexed PVCs Main Menu gt Test gt Network PVC Tests Data Port PVC Tests gt Connectivity Selecting Connectivity sends a frame to the FrameSaver device at the other end of the PVC ARndTrip Time ms message appears in the Result
62. setting is recommended when the FrameSaver unit is managed remotely through an in band data stream If the FrameSaver unit is accidently commanded to execute a disruptive test on the interface providing the management access control can be regained after the timeout expires terminating the test Disable Loopback and pattern tests must be manually terminated Test Duration min Possible Settings 1 120 Default Setting 10 Specifies the maximum duration of the tests Display Conditions This option only appears when Test Timeout is set to Enable 1 120 Sets the Test Timeout period in minutes inclusive 3 22 March 2000 9664 A2 GB20 00 Configuration Configuring the Physical Interfaces Characteristics for the following physical interfaces can be configured Network Interface m User Data Port Configuring the Network Interface Select Physical to display or change the physical configuration options for the port being used as the network interface see Table 3 4 Main Menu Configuration Network Physical Table 3 4 Network Physical Interface Options Network Initiated DCLB Possible Settings Disable V 54 Default Setting V 54 Allows the initiation and termination of the Data Channel Loopback DCLB V 54 Loop 2 to be controlled by the receipt of a DCLB actuate or DCLB release sequence either V 54 or FT1 ANSI compliant from the network on the B channels used for the network frame relay
63. test took in milliseconds If any other message is displayed additional testing will be required Lamp Test The FrameSaver unit supports a Lamp Test to verify that all LEDs are lighting and functioning properly All LEDs flash or blink on and off at the same time every 1 2 second during execution of the test When the test is stopped the LEDs are restored to their normal condition Main Menu gt Test gt Lamp Test If the Test Timeout configuration option is enabled and a Test Duration is set the Lamp Test stops when the test duration expires See Test Timeout Feature for additional information 9664 A2 GB20 00 March 2000 6 19 Troubleshooting 6 20 March 2000 9664 A2 GB20 00 Setting Up OpenLane for FrameSaver Devices This chapter includes OpenLane Support of FrameSaver Devices m Setting Up the OpenLane SLM System m Setting Up FrameSaver SLV Support OpenLane Support of FrameSaver Devices 9664 A2 GB20 00 Paradyne s OpenLane Service Level Management SLM system supports all FrameSaver and FrameSaver SLV devices with the following features m Web and database services Web access to health and status information m Web access to real time as well as historical graphs Web access to SLV reports On demand polling of FrameSaver devices m Web based diagnostic tests end to end PVC loopbacks connectivity and physical interface tests m Basic device configuration Automatic SLV device and PVC
64. the route for sending traps to the specified Trap Manager or the Default IP Destination when no route is available in the routing table see Table 3 9 Node IP Options COM Uses the COM port This selection is only available when Port Use is set to Net Link see Table 3 15 Communication Port Options PVCname Uses the defined management inkname the name given the Management PVC This selection only appears when at least one Management PVC is defined for the node General Traps Possible Settings Disable Warm AuthFail Both Default Setting Both Determines whether SNMP trap messages for warmStart and or authenticationFailure events are sent to the currently configured trap manager s Disable Does not send trap messages for these events Warm Sends trap messages for warmStart events only AuthFail Sends trap messages for authenticationFailure events only Both Sends trap messages for both warmStart and authenticationFailure events Enterprise Specific Traps Possible Settings Enable Disable Default Setting Disable Determines whether trap messages for enterpriseSpecific events are sent to the currently configured trap manager s Enable Sends trap messages for enterpriseSpecific events Disable Does not send trap messages for enterpriseSpecific events 9664 A2 GB20 00 March 2000 3 45 Configuration Table 3 14 SNMP Traps and Trap Dial Out Options 3 of 5 Link Traps Po
65. using the selected bandwidth and without interfering with normal operation Downloads can be performed quickly using the full line speed or at a slower rate over an extended period of time You initiate an FTP session to a FrameSaver node in the same way as you would initiate an FTP to any other IP addressable device NOTE Loading a configuration with many DLCls from a unit s Customer Configuration 1 or 2 option area into its Current Configuration area may take time Allow a minute or more for the downloaded file to be put into the units currently active configuration March 2000 31 Operation and Maintenance B gt Procedure To initiate an FTP session 1 Start the FTP client program on your host For example on a UNIX host type ftp followed by the FrameSaver unit s IP address 2 Ifa login and password are required see Creating a Login in Chapter 4 Security and Logins you are prompted to enter them If not press Enter The FTP prompt appears The starting directory is the root directory Use standard FTP commands during the FTP session as well as the following remote FTP commands Command Definition cd directory Change the current directory on the FrameSaver node to the specified directory dir directory Print a listing of the directory contents in the specified directory If no directory is specified the current one is used get file file2 Copy a file from the remote directory of the FrameSav
66. 1 1795 2 24 2 6 9 4 1 1 7 1 D MIB pdn_FrExt mib E Tag devFrExtDiciTxDE 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 8 1 D Tx BECNs MIB pdn_FrExt mib E Tag devFrCircuitTxBECN 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 1 D Tx Frames Above CIR MIB pdn_FrExt mib E Tag devFrExtDliciTxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 18 1 D Rx Frames Above CIR MIB pdn_FrExt mib E Tag devFrExtDiciRxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 20 1 D Network Frames Lost MIB pdn_FrExt mib E Tag devFrExtDiciNetDropFr 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 22 1 D MIB pdn_FrExt mib E Tag devFrExtDIciRxDE 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 37 1 D Network Frames Offered MIB pdn_FrExt mib E Tag devFrExtDiciRmtOffFr 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 39 1 D Network Frames Offered In CIR MIB pdn_FrExt mib E Tag devFrExtDiciRmtOffFrinCir 1 Interface ID of the frame relay link D DLCI number N Additional numeric index used by tables like frame or burst size H Host control index P Protocol index T The time mask 9664 A2 GB20 00 March 2000 B 23 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 3 of 4 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 41 1 D Network Frames Dropped In CIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 43 1 D Network Frames Offered Above CIR 1 3 6 1 4 1 1795 2 2
67. 2 442 nnn Includes Standalone Housing Universal 100 240 Vac Power Supply Power Cord Network NT1 Cable and Installation Instructions and Quick Reference User Manual FrameSaver SLV 9664 User s Guide Paper Manual 9664 A2 GB20 Power Supply 100 240 Vac Power Supply Universal Power Supply 9001 F 1 040 OpenLane Enterprise 7805 D1 001 OpenLane Workgroup 7805 D1 003 NetScout Manager Plus For UNIX or Windows NT 9180 NetScout Server For UNIX or Windows NT 9190 NetScout WebCast For UNIX or Windows NT 9155 Optional Features Wall Mounting Kit for 1 Slot Housing 9001 F 1 891 Shelf Mounting Kit for 1 Slot Housings 9001 F 1 894 1 The country code is shown as nnn Contact your Paradyne sales office for the correct number March 2000 E 1 Equipment List Cables This table lists cables you can order Description Part Number Feature Number Leased Line ISDN BRI Cable 035 0360 2031 8 position unkeyed modular plug at each end 20 feet 6 1 meters V 35 DTE Adapter EIA 530A to V 35 002 0095 0131 3100 F 1 570 X 21 DTE Adapter Cable 035 0302 0131 3100 F1 571 EIA 530A to X 21 1 foot 3 meters COM Port to Terminal Cable 035 0314 1431 3100 F2 540 8 pin modular to DB25 14 feet 4 3 meters COM Port to LAN Adapter Cable 035 0315 1431 3100 F2 910 14 feet 4 3 meters LAN Adapter 002 0069 0031 3100 F1 920 DB25 plug to 8 position modular receptacle EIA 530 Straight
68. 20 00 SNMP MIBs and Traps and RMON Alarm Defaults Traps enterprise Specific 9664 A2 GB20 00 These traps indicate that an enterprise specific event has occurred Supported enterprise specific traps are listed below Table B 7 enterprise Specific Traps and Variable Bindings 1 of 2 Trap Variable Bindings Possible Cause devFrExtDicilflndex devFrExt mib m devFrExtDiciDici devFrExt mib m devFrExtDiciCIR devFrExt mib devLastTrapString devHealthAndStatus mib enterpriseCIR Change 15 CIR has changed due to the LMI report LMI Protocol is set to Standard and the network s CIR changed String CIR on ifString changed to CIR bps enterpriseConfig Change 6 devLastTrapString Configuration has been changed devHealthAndStatus via the menu driven user mib interface an SNMP Manager or auto configuration after 60 seconds has elapsed without another change String Device configuration change devFrExtDicilflndex devFrExt mib devFrExtDiciDici devFrExt mib devLastTrapString devHealthAndStatus enterpriseDLCI mib DLCI Status is set to Inactive the Down 11 DLCI is down Strings ifString down Due to LMI or physical failure The DLCI has been deleted The network no longer supports the DLCI and it was removed enterpriseDLCI delete 1 7 Strings ifString del
69. 2115 Tag frCircuitReceivedOctets 1 3 6 1 4 1 1795 2 24 2 1 3 6 1 4 1 1795 2 24 2 6 12 1 1 1 4 1 Unavailable Seconds MIB pdn_ fExtTotal mib E Tag pdnifExtTotalUASs 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 1 D Tx Frames Exceeding CIR MIB pdn_FrExt mib E Tag devFrExtDiciTxFrOutCIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 20 1 D Frames Dropped by Network MIB pdn_FrExt mib E Tag frFrExtDiciNetDropFr 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 23 1 D Missing Latency Responses MIB pdn_FrExt mib E Tag devFrExtDiciMissedSLVs 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 6 1 D Congested Seconds MIB pdn_FrExt mib E Tag devFrExtDliciStsCongestedSecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 2 1 D DLCI Inactive Seconds MIB pdn_FrExt mib E Tag devFrExtDiciStsInactiveSecs 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 1 D Average Latency MIB pdn_FrExt mib E Tag devFrExtLatencyAvg B 26 March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Table B 15 Alarm OID Cross Reference 2 of 2 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 7 1 D 1 3 6 1 4 1 1795 2 24 2 6 9 4 4 2 1 2 1 N 1 3 6 1 4 1 1795 2 24 2 6 9 4 4 2 1 3 1 N 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 6 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 11 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 14 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 1 1 3 6 1 4 1
70. 27 Remaining bytes i e 223 nnn nnn nnn can be any number from 000 through 255 Leading zeros are required Clear Clears the Alternate IP Address for the COM port and fills the address with zeros i e 000 000 000 000 Alternate Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the Alternate Subnet Mask for the COM port when the alternate phone directory is used Display Conditions This option does not appear if External Modem Commands is set to AT Only in effect when the COM port is configured as a network communication link Port Use is set to Net Link see Table 3 15 Communication Port Options 000 000 000 000 255 255 255 255 Shows the subnet mask for the COM port which you can view or edit Clear Clears the subnet mask for the COM port and fills the address with zeros i e 000 000 000 000 When the node subnet mask is all zeros the IP protocol creates a default subnet mask based upon the class of the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 3 54 March 2000 9664 A2 GB20 00 Security and Logins This chapter includes the following 9664 A2 GB20 00 Limiting Access Controlling Asynchronous Terminal Access Controlling External Device COM Port Device Access Controlling Telnet or FTP Access Limiting Telnet Access Limiting FTP Access Limiting Telnet or FT
71. 3100 F1 571 C 8 V 35 DTE Adapter Feature No 3100 F1 570 C 9 EIA 530 Straight through Cable Feature No 9008 F1 523 C 11 D Technical Specifications E Equipment List ee ci at eee ees eee a eee eae ee ee ee es ree E 1 ee oo TES ee PEE ee E eee eee E 2 Index vi March 2000 9664 A2 GB20 00 About This Guide Purpose and Intended Audience Document Organization 9664 A2 GB20 00 This document contains information needed to properly set up configure and verify operation of FrameSaver SLV 9664 units with Service Level Verifier SLV functionality designed for ISDN leased line applications The unit is intended for use at sites where access is at either 64 kbps or 128 kbps This guide is intended for system designers engineers administrators and operators You must be familiar with the functional operation of digital data communications equipment and frame relay networks Section Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Description About the FrameSaver SLV 9664 Identifies how the FrameSaver SLV unit fits into Paradyne s SLM solution and describes the features of the unit User Interface and Basic Operation Shows how to navigate the user interface Configuration Provides configuration information for the FrameSaver SLV unit Security and Logins Provides procedures for controlling access to the FrameSaver SLV and setting up logins
72. 4 2 6 9 4 1 1 45 1 D Network Frames Lost Above CIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 55 1 D Network Frames Offered Above CIR Within EIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 57 1 D Network Frames Dropped Above CIR Within EIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 59 1 D Network Frames Offered Above EIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 61 1 D Network Frames Dropped Above EIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 63 1 D DLCI EIR 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 2 1 D DLCI Inactive Seconds 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 5 1 D Average Latency 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 6 1 D Maximum Latency 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 8 1 D Latency Packet Size 1 Interface ID of the frame relay link D DLC number N Additional numeric index used by tables like frame or burst size H Host control index P Protocol index T The time mask B 24 March 2000 MIB pdn_FrExt mib E Tag devFrExtDliciDropOffFrinCir MIB pdn_FrExt mib E Tag devFrExtDiciRmtOffFrOutCir MIB pdn_FrExt mib E Tag devFrExtDiciRmtDropFrOutCir MIB pdn_FrExt mib E Tag devFrExtDiciDropFrCirToEir MIB pdn_FrExt mib E Tag devFrExtDiciRxFrNetDrop CirToEir MIB pdn_FrExt mib E Tag devFrExtDiciOfferedFrOverEir MIB pdn_FrExt mib E Tag devFrExtDiciRxFrNetDrop OverEir MIB pdn_FrExt mib E Tag devFrExtDIciEir MIB pdn_FrExt mib E Tag devFrExtDiciStsInactiveSecs MIB pdn_FrExt mib E Tag devFr
73. 4 for an illustration of the COM Port connection 2 Reconnect the crossover cable to the external modem 3 Enable auto answer on the modem and configure it to use the following LSD DSR CTS RTS and DTR control leads See the table below for AT DO command strings Use the following command string AT amp CO amp D2 amp SO amp R1 DO S0 1 AT Command String To configure the modem to amp CO Force LSD on amp D2 Drop the connection when the unit drops DTR amp S0 Force DSR on amp R1 Ignore RTS DO Force CTS on S0 1 Automatically answer incoming calls 9664 A2 GB20 00 March 2000 C 5 Connectors Cables and Pin Assignments Network Connector The network connection is through the ISDN BRI leased line interface connector which is an 8 position unkeyed modular jack The following table shows the pin assignments for the BRI network port and the purpose of each Function Direction Pin Number BRI Transmit Ring BRI Receive Ring From NT1 4 BRI Receive Tip From NT1 5 BRI Transmit Tp ToN eo o ISDN Modular Cable This cable is used to connect the network interface to the NT1 It is an ISDN BRI S T modular cable with an 8 position unkeyed modular plug at each end Signal Direction Pin Numbers Transmit Positive To NT1 Transmit Negative To NT1 6 Dee 6 Receive Positive From NT1 4 4 The ISDN cable comes with the FrameSaver unit C 6 March 2000 9664 A2 GB20 00 Connectors
74. 6 setting up local 3 14 1 or 2 Access SNMP Access troubleshooting link Community 3 39 9664 A2 GB20 00 March 2000 IN 5 Index navigating the screens Net Link Port Use NetOnly 3 11 NetScout Manager Plus NMS support NMS support Network Com Link Down 5 14 6 9 DLCI records options Health Concord reports 9 1 interface LED latency 1 3 physical interface options PVC Loopback 6 15 reference time Network Health installation and setup Network Initiated DCLB NIM NMS IP Address 3 43 B 44 4 10 IP Validation OpenLane management solution SNMP security options No Signal Indication 5 20 Node IP Address 3 33 Subnet Mask Node IP configuration option tables NSP NT1 1 1 Number of Managers 3 43 4 10 Trap Managers 3 44 O odd parity 3 49 OID object identification user history file cross reference numeric order B 22 B 26 OK LED OpenLane SLM support OpenLane 5 1 4 operating changing mode for demos the unit organization of this document Out of Sync message 6 11 6 16 Outbound Management Priority IN 6 P packet capture uploading data utility 6 5 packets 3 37 Parity 3 49 Password patents A pattern send monitor performance statistics clearing 5 23 Performance Wizard copying directory 8 2 physical data port options 3 24 tests 6 17 pin assignm
75. CI must be defined and cannot be part of a PVC connection or management link For multiplexed DLCls at least one EDLCI must be unconnected for the DLCI to be a valid selection NOTE Primary Destination DLCI has no value if Primary Destination Link contains no value 16 1007 Specifies the DLCI number Primary Destination EDLCI Possible Settings 0 62 Default Setting Initially blank no default Specifies the primary destination Embedded Data Link Connection Identifier EDLCI for a frame relay interface when a multiplexed DLCI record is selected as one end of a connection Display Conditions This option only appears when the Primary Destination DLCI contains a multiplexed DLCI record number 0 62 Specifies the EDLCI number 3 32 March 2000 9664 A2 GB20 00 Configuration Setting Up Management and Communication Options The following options can be selected from the Management and Communication menu Node IP Options m Management PVC Options m General SNMP Management Options m Telnet and FTP Sessions Options m SNMP NMS Security Options SNMP Traps and Trap Dial Out Options Communication Port Options External Modem COM Port Options Configuring Node IP Information Select Node IP to display add or change the information necessary to support general IP communications for the node see Table 3 9 When deploying units to remote sites minimally configure the Node IP Address and Subnet Mask
76. Cables and Pin Assignments User Data Port Connector 9664 A2 GB20 00 The following table provides the pin assignments for the EIA 530A connector to a DTE Circuit ITU 25 Pin Signal Mnemonic CCITT Direction Pin Shield 1 Transmit Data TXD BA 103 To DCE 2 14 A B Received Data RXD From DCE 3 A 16 Request to Send RTS Clear to Send CTS Data Set or DCE Ready From DCE DSR Signal Ground Common SG AB 102A To From DCE Received Line Signal Detector RLSD or LSD Transmit Signal Element Timing TXC DTE Source Transmit Signal Element Timing TXC DCE Source Received Signal Element Timing RXC DCE Source Local Loopback LL Data Terminal or DTE Ready DTR Test Mode Indicator TM TM 142 From DCE March 2000 C 7 Connectors Cables and Pin Assignments X 21 DTE Adapter Cable Feature No 3100 F1 571 This adapter is used to connect the user data port to a DTE with an X 21 cable It is a 25 pin EIA 530A to 15 pin X 21 DB25 to X 21 adapter cable 98 15883 The following table provides the pin assignments for the DB25 to X 21 adapter cable 25 Pin 15 Pin ITU Plug Socket Signal CCITT Pin Direction Pin Transmit Data TXD 103 A To DCE as i o Received Data RXD 3 A From DCE 16 B aa Received Signal Element Timing 17 A From DCE RXC DCE Source 9 B Request to Send RTS 4 A To DCE 3 19 B 10 Data Channel
77. DLC errors frame relay statistics Health and Status messages 5 13 history adding files 8 13 installing files 8 15 monitoring DLCI 8 16 hyperlink to more information highlighted text I Identity displaying Ignore Control Leads Inactivity Timeout 3 41 3 51 Initial Route Destination installation and setup Network Health installing Network Health user history files 8 15 IN 4 interface network status Internal Transmit Clock Inverse ARP Invert Transmit Clock IP default destination 3 34 node information 3 33 Ping test 6 18 Validation NMS IP Address 3 36 B 51 3 54 NMS number 3 43 3 44 Node IP addressing limiting SNMP access ISDN BRI connector K keyboard keys keys keyboard screen function L Lamp Test 5 15 6 19 LAN adapter and cable latency 1 3 LEDs and control leads displaying 5 3 descriptions limiting async terminal access FTP access SNMP access through IP addresses Telnet access Link Destination 3 32 frame relay statistics Protocol Source 3 31 Traps 3 46 Traps Interfaces 3 46 troubleshooting management TS Management linkUp and linkDown events ee March 2000 9664 A2 GB20 00 Index LMI Menu structure and PVC availability menui Behavior 3 18 Clearing Biela 3 19 B 27 RAES configuring frame relay and ie e aie main Erro
78. Device Name Node A 5 26 1999 23 32 NETWORK PVC TESTS DLCI Number 550 Test Non Disruptive Command Status Result PVC Loopback Start Inactive 0 00 00 Send Pattern Start Inactive 0 00 00 Monitor Pattern Start Inactive 0 00 00 Sequence Errors 99999 Data Errors 99999 Connectivity Inactive RndTrip Time ms 99999 Ctrl a to access these functions ESC for previous menu NOTE Errors encountered during these tests may be caused by mismatched CIRs in the two FrameSaver devices If errors are detected verify the CIR configuration and retest March 2000 9664 A2 GB20 00 Troubleshooting Network or Port Internal PVC Loopback Send Pattern 9664 A2 GB20 00 The PVC Loopback loops frames back to the selected interface on a per PVC basis This test logically not physically loops back frames received from another FrameSaver device through the selected frame relay PVC to the same device Main Menu gt Test Network PVC Tests PVC Loopback Network PVC Loopback PVC x Network PVC x 98 16186 Main Menu gt Test gt Data Port PVC Tests PVC Loopback Port PVC Loopback DTE PVC x PVC x Network lt lt a ee EE 98 16187 This test sends frames filled with a hexadecimal 55 test pattern and sequence number over the selected interface on a per DLCI basis To send a pattern test on a link Main Menu gt Test gt Network PVC Tests Data Port PVC Tests gt Send Pattern If the
79. ExtLatencyAvg MIB pdn_FrExt mib E Tag devFrExtLatencyMax MIB pdn_FrExt mib E Tag devFrExtLatencyPacketSz 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 4 of 4 Object ID OID Item MIB Tag 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 2 1 D N 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 3 1 D N 1 3 6 1 4 1 1795 2 24 2 6 9 4 5 2 1 4 1 D N 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 2 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 17 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 32 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 2 1 N 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 3 1 N 1 3 6 1 4 1 1795 2 24 2 6 9 4 10 3 1 4 1 N 1 Interface ID of the frame relay link D DLCI number Burst Upper Limit 1 5 Burst Octets 1 5 Burst Frames 1 5 LMI Unavailable Seconds Total Rx CRC Errors Total Tx Errors Total Rx Errors Total LMI Errors Port Burst Upper Limits 1 4 Rx Port Burst Octets 1 5 Tx Port Burst Octets 1 5 N Additional numeric index used by tables like frame or burst size H Host control index P Protocol index T The time mask MIB pdn_FrExt mib E Tag devFrExtBurstUpLimit MIB pdn_FrExt mib E Tag devFrExtBurstOctets MIB
80. Feature No 9008 F 1 523 A standard straight through cable is used to connect the user data port to a DTE when the Port Type is E530 EIA 530A It is a 25 pin EIA 530A to 25 pin EIA 530A DB25 to DB25 cable 99 16304 9664 A2 GB20 00 March 2000 C 11 Connectors Cables and Pin Assignments C 12 Request to Send RTS The following table provides the pin assignments for the DB25 to DB25 straight through cable 25 Pin 25 Pin ITU Plug Socket Signal CCITT Pin Direction Pin Shield a je 4 Transmit Data TXD 2 A To DCE 2 A 14 B 14 B 16 B 16 B 103 Received Data RXD 104 Clear to Send CTS 106 5 13 From DCE 5 13 Data Set or DCE Ready DSR 107 6 From DCE 6 Data Terminal or DTE Ready 108 1 2 20 To DCE 20 DTR Signal Ground Common SG 102 7 7 Data Channel Received Line 109 8 10 From DCE 8 10 Signal Detector RLSD or LSD Transmit Signal Element Timing 114 TXC DCE Source Received Signal Element Timing RXC DCE Source Transmit Signal Element Terminal Timing TT DTE Source Test Mode Indicator TM 142 From DCE March 2000 9664 A2 GB20 00 Technical Specifications Table D 1 FrameSaver SLV 9664 Unit Technical Specifications 1 of 2 Specification Criteria Approvals EMC Class A CISPR22 VCCI Network CTR3 CE 73 23 EEC 89 336 EEC 91 263 EEC Safety EN 60950 Physical Environment Operating temperature 32 F to 122 F
81. FrameSaver SLV 9664 USER S GUIDE Document No 9664 A2 GB20 00 March 2000 KANADINA S Copyright 2000 Paradyne Corporation All rights reserved Printed in U S A Notice This publication is protected by federal copyright law No part of this publication may be copied or distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language in any form or by any means electronic mechanical magnetic manual or otherwise or disclosed to third parties without the express written permission of Paradyne Corporation 8545 126th Ave N Largo FL 33773 Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Further Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes Changes and enhancements to the product and to the information herein will be documented and issued as a new release to this manual Warranty Sales Service and Training Information Contact your local sales representative service representative or distributor directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor
82. I DLCI number entered is not No action needed previous Number unique for the frame relay contents of the DLCI number link field is restored File Transfer Complete A file transfer was Switch to the newly downloaded Seen at an FTP performed successfully software terminal See Changing Software 5 6 March 2000 9664 A2 GB20 00 9664 A2 GB20 00 Operation and Maintenance Table 5 5 Device Messages 2 of 5 Message What It Indicates What To Do File Transfer Failed Invalid file Seen at an FTP Exit the FTP session or terminal download another file A file transfer was Try again making sure you attempted but it was not type the filename correctly successful See Changing Software Invalid Character x A non valid printable ASCII character has been entered Reenter information using valid characters A non valid date was Reenter the date in the entered on the System month day 4 digit year format Information screen Invalid date must be mm dd yyyy A non valid date or time Reenter the date in the was entered on the System month day 4 digit year format Information screen The and or time in the date does not exist e g hour minutes seconds format February 30th Invalid date and or time Reenter the time in the hour minutes seconds format Invalid time must be hh mm ss A non valid system time was entered o
83. I detail information and comparison to identify DLCls with above or below average volume so they can be investigated when there are any significant changes Supplemental Report Shows DLCI availability and latency The information shown in this report is also on other Health reports However these charts show more than ten DLCls at a time so you have a broader view of the service provided by the network Service Level Reports Provide summary information for a group list for a longer reporting period than other reports Executive Service Level Report Provides service level performance for an enterprise on a single page Use this report to assess whether IT service levels are meeting availability and service goals IT Manager Service Level Report Provides service level information for various groups Using this report you can compare service level performance of various groups The report summarizes service levels for a group of DLCls along with details on individual DLCls within that group Customer Service Level Report Provides service level information for customers This report is used to provide service level information to service customers to help them determine optimum service levels needed based upon their own traffic data as well as provide documented evidence for increasing CIR It combines daily volume daily Health exceptions bandwidth distribution average Health Index ratings and availabi
84. I parameters LMI Error Event N2 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 3 Configures the LMI defined N2 parameter which sets the number of errors that can occur on the LMI link before an error is reported Applies to both the user and network sides of a UNI 1 10 Specifies the maximum number of errors LMI Clearing Event N3 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 1 Configures the LMI defined N3 parameter which sets the number of error free messages that must be received before clearing an error event Applies to both the user and network sides of a UNI 1 10 Specifies how many error free messages it will take to clear the error event LMI Status Enquiry N1 Possible Settings 1 2 3 4 255 Default Setting 6 Configures the LMI defined N1 parameter which sets the number of status enquiry polling cycles that the user side of the LMI initiates before a full status enquiry is initiated Applies to the user side of a UNI only 1 255 Specifies the number of status enquiry polling cycles that can be initiated before a full status enquiry is initiated LMI Heartbeat T1 Possible Settings 5 10 15 20 25 30 Default Setting 10 Configures the LMl defined T1 parameter which sets the number of seconds between the initiation of status enquiry messages on the user side of the LMI Applies to the user side of a UNI only 5 30
85. LCls Defined No more DLCls allowed 5 8 New was selected from the PVC Connection Table and the maximum number of PVCs has already been created Name entered for a management PVC has been used previously New was selected from the PVC Connection Table but even though DLCls are available to form a connection no DLCls are available on the network link which is a suitable PVC Destination New was selected from the PVC Connection Table but all configured DLCls have been connected New was selected from the Management PVCs option screen but all Link DLCI pairs have been connected New was selected from the Management PVCs option screen but all configured DLCls have been connected DLCI Records was selected from an interface s Configuration Edit Display menu and no DLCI Records have been created for this interface New or CopyFrom was selected from an interface s DLCI Records configuration screen and the maximum number of DLCI Records had already been reached March 2000 Do not create the PVC connection Delete another PVC connection and try again Enter another 4 character name for the logical management link Configure additional DLCls for the network link and try again No action needed or configure more DLCls and try again Configure more network and or Port 1 Links DLCls pairs and try again Configure more network and or Port 1 DLCls and try again Select
86. LMI Errors 900 secs 15 mins MIB pdn_FrExt mib E Tag devFrExtLink Total LMIErrs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 32 1 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB 2 Lin the OID Interface ID of the frame relay link 9664 A2 GB20 00 March 2000 B 17 SNMP MIBs and Traps and RMON Alarm Defaults DLCI Alarm Defaults Paradyne Area These alarms apply to all DLCls on the network interface and can be created during RMON initialization or when a DLCI is created They are put into the Paradyne alarm area Table B 11 DLCI Alarm Defaults Paradyne Area Rising Falling Threshold Threshold MIB Tag OID 2 Interval Default Default DLCI Inactive Seconds MIB pdn_FrExt mib E 900 secs Tag devFrExtDlciStsInactive 15 mins Secs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 2 1 D 900 secs 15 mins Missing Latency Responses MIB pdn_FrExt mib E Tag devFrExtDiciMissedSLVs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 23 1 D Rx FECNs MIB FR DTE MIB 60 secs RFC 2115 1 min Tag frCircuitReceivedFECNs OID 1 3 6 1 2 1 10 32 2 1 4 1 D Rx BECNs MIB FR DTE MIB 60 secs RFC 2115 1 min Tag frCircuitReceivedBECNs OID 1 3 6 1 2 1 10 32 2 1 5 1 D 60 secs 1 min Congested Seconds MIB pdn_FrExt mib E Tag devF
87. LMI state of each interface separately so that the LMI state of one interface has no effect on the LMI state of another interface Provides LMI Spoofing This is the recommended setting when backup is configured and for Network Service Providers NSPs Net1 FR1_Follows_Port 1 Brings LMI down on the network interface when LMI on Port 1 goes down disabling the network interface and deasserting its control leads When LMI on Port 1 comes back up the network interface is reenabled The LMI state on the network interface has no effect on the LMI state on Port 1 That is the network interface s LMI follows Port 1 s LMI Used at central sites this setting is useful when the remote site router on the other end of the PVC connection can initiate recovery via a redundant central site when there is a catastrophic central site LAN or router failure Not recommended for NSPs Port 1_Follows_Net1 FR1 Brings LMI down on Port 1 when LMI on the network interface goes down disabling Port 1 and deasserting its control leads When LMI on the network interface comes back up Port 1 is reenabled and its control leads are reasserted The LMI state on Port 1 has no effect on the LMI state on the network interface That is Port 1 s LMI follows the network interface s LMI This setting is useful if the router connected to Port 1 is used to initiate recovery when network failures are detected Port 1_ Codependent_with_Net1 FR1 Brings LMI down on the
88. LV Packet Size is changed a new average is not available until a new sample has been received Unknown appears if communication with the far end device over the last 15 minutes has not been successful Max RdTrip Latency Same as average Avg RdTrip Latency but storing the maximum value of latency over the previous 15 minute interval Unknown appears if communication with the far end device over the last 15 minutes has not been successful March 2000 5 25 Operation and Maintenance The statistics collected by the unit depend upon the device at the far end of the connection If the far end device is a FrameSaver SLV unit frame relay latency and FDR DDR performance statistics are collected If the far end device is a non FrameSaver device or a FrameSaver 9120 or 9620 only frame relay Statistics are collected DLCI Performance Statistics These statistics appear when DLCI is selected from the Performance Statistics menu Main Menu gt Status Performance Statistics DLCI Table 5 13 DLCI Performance Statistics 1 of 2 Statistic What It Indicates It Indicates DLCI Up Since Date and time that the ba was last declared Active after a period of inactivity Down is displayed if the DLCI is inactive If the DLCI was Down this is the time that the DLCI recovered If the DLCI was never Down this is the first time the unit discovered that the DLCI was active in the network DLCI Up Time Days hours minutes and
89. Loopback 6 17 Duration 3 22 IP Ping 6 18 Lamp 6 19 physical 6 17 PVC PVC Loopback 6 15 starting or stopping test pattern Timeout 3 22 6 12 through PVC connections total number throughput time setting 3 8 Timeout Inactivity 3 41 3 51 Test trademarks A Training A transferring data Transmit Clock Invert Source 3 24 Trap Dial Out Disconnect Managers Number of Traps authentificationFailure DLCI 9664 A2 GB20 00 Index Enterprise Specific General Link Link Interfaces 3 46 linkUp and linkDown RMON RMON Specific B 13 SNMP and dial out options standards supported warmstart Trend report troubleshooting creating a management link device problems 6 10 frame relay PVC problems 6 11 management link tables 6 10 TruePut 1 2 TS Management Link Access Level 3 35 access level limiting Telnet access TST LED TXD control lead 5 5 Type Access U UNI 1 2 3 18 3 19 3 27 3 28 upgrading system software upload download capability uploading data user data port connector LED user history adding files 8 13 installing files 8 15 monitoring DLCI 8 16 statistics gathering user interface cannot be accessed communication port options external modem on Com port options resetting restoring access Telnet session user defined history March 2000 IN 9
90. New and create a DLCI record Delete a DLCI then create the new DLCI Record 9664 A2 GB20 00 Operation and Maintenance Table 5 5 Device Messages 4 of 5 Message What It Indicates What To Do No Primary Destination Link DLCls Available No Security Records to Delete Password Matching Error Re enter Password Permission Denied Seen at an FTP terminal Please Wait Resetting Device Please Wait 9664 A2 GB20 00 New or Modify was selected from the PVC Connection Table but even though DLCls are available to form a connection no DLCls are available on the network link which is a suitable Primary PVC Destination Configure additional DLCls for the network link and try again If a network DLCI has been entered as a Source DLCI 1 Change the Source DLCI to a user data port DLCI Enter the network DLCI as the PVC s Primary Destination Delete was selected from No action needed the Administer Login screen and no security records had been defined Enter a security record Password entered in the Re enter Password field of the Administer Logins screen does not match what was entered in the Password field Try again Contact your system administrator to verify your password A file transfer was attempted but the User did not have Level 1 security See your system administrator to get your security level changed Wrong file was specified when the put co
91. ON Alarm Defaults This appendix contains the following MIB Support Downloading MIBs and SNMP Traps System Group mib 2 FrameSaver Unit s sysDescr system 1 FrameSaver Unit s sysObjectID system 2 m Interfaces Group mib 2 Paradyne Indexes to the Interface Table if Table NetScout Indexes to the Interface Table ifTable Standards Compliance for SNMP Traps Trap warmStart Trap authenticationFailure Traps linkUp and linkDown Traps enterprise Specific Traps RMON Specific RMON Alarm and Event Defaults Physical Interface Alarm Defaults Frame Relay Link Alarm Defaults DLCI Alarm Defaults Paradyne Area DLCI Alarm Defaults NetScout Area Object ID Cross References Numeric Order 9664 A2 GB20 00 March 2000 B 1 SNMP MIBs and Traps and RMON Alarm Defaults MIB Support The FrameSaver unit supports the SNMP Version 1 and has the capability of being managed by any industry standard SNMP manager and accessed by external SNMP managers using the SNMP protocol The following MIBs are supported MIB II RFC 1213 and RFC 1573 Frame Relay DTEs MIB RFC 2115 RS 232 Like MIB RFC 1659 Frame Relay Service MIB RFC 1604 Enterprise MIB RMON Version 1 MIB RFC 1757 RMON Version 2 MIB RFC 2021 Downloading MIBs and SNMP Traps Paradyne standard and enterprise MIBs are available from the Paradyne World Wide Web site B gt Procedure To access Paradyn
92. OTE The router must be configured to receive RIP on the port connected to the COM port configured as the management interface e g Cisco config t router RIP int serialx IP RIP Receive version 1 ctl z WR To create this management interface make sure that Node or COM port IP Information has been set up Configuring Node IP Information 3 52 March 2000 9664 A2 GB20 00 Configuration Configuring the COM Port to Support an External Modem 9664 A2 GB20 00 Select External Modem Com Port to display or change the configuration options that control call processing for an external device attached to the COM port see Table 3 16 Main Menu gt Configuration Management and Communication gt External Modem Com Port NOTE A standard EIA 232 crossover cable is required when connecting an external modem to the FrameSaver unit s COM Port See Standard EIA 232 D Crossover Cable in Appendix C Connectors Cables and Pin Assignments for cable pin assignments Table 3 16 External Modem COM Port Options 1 of 2 External Modem Commands Possible Settings Disable AT Default Setting Disable Specifies the tyoe of commands to be sent over the COM port Disable Commands will not be sent over the COM port AT Standard Attention AT Commands are sent over the COM port to control the external device All AT command strings will end with a carriage return hex 0x0D anda line feed hex Ox0A CAUTION
93. P Access Over the TS Management Link Controlling SNMP Access Disabling SNMP Access Assigning SNMP Community Names and Access Levels Limiting SNMP Access Through IP Addresses Creating a Login Modifying a Login Deleting a Login March 2000 4 1 Security and Logins Limiting Access The FrameSaver unit provides access security on the following interfaces m Asynchronous async terminal Telnet m FIP SNMP Up to two direct or Telnet sessions can be active at any given time that is you can have two simultaneous Telnet sessions or one Telnet session and one active asynchronous terminal session or two simultaneous asynchronous terminal sessions Controlling Asynchronous Terminal Access Direct asynchronous terminal access to the menu driven user interface can be limited by Requiring a login m Assigning an access level to the port or interface See Configuring the Communication Port in Chapter 3 Configuration for more information about communication COM port configuration options 4 2 March 2000 9664 A2 GB20 00 Security and Logins B gt Procedure To limit asynchronous terminal access to the menu driven user interface 1 Select the Communication Port options Main Menu gt Configuration Management and Communication gt Communication Port 2 Set the following configuration options as appropriate To Set the configuration option Require a login Login Required to En
94. R NAM GENERAL NETWORK1 Port 1 OK OK OK Alarm TXD Test RXD DTR RTS Control ESC for previous menu MainMenu Exit Refresh Refresh the screen to view control lead transitions LED and control lead descriptions are in the sections that follow March 2000 5 3 Operation and Maintenance LED Descriptions 5 4 The following table identifies the alarms that cause the Alarm LED to light See Table 5 2 and Table 5 3 for network interface and user data port LED information Table 5 1 General Status LEDs Label Indication Color What It Means Power and ON FrameSaver unit has power and it is Operational operational Status es FrameSaver unit is in a power on self test or there is a failure Operational FrameSaver unit has just been reset Alarm Fail or an error or fault has been detected Error fault alarm conditions m CTS Down DLCI Down DTR Down LMI Down Loss of Signal LOS at Network Interface Self Test Failed SLV Timeout Two Level 1 Users Accessing Device OFF No failures have been detected These alarms appear on the System and Test Status screen See Health and Status Messages for additional information TST Test Mode Yellow Loopback or test pattern is in progress initiated locally remotely or from the network No tests are active March 2000 9664 A2 GB20 00 Operation and Maintenance Table 5 2 Network Interface LED Operational Green ON The interchange circuits f
95. Received Line 8 A From DCE Signal Detector RLSD or LSD 10 B B Transmit Signal Element 113 24 A To DCE 7 7 Terminal Timing TT 11 B 14 B DTE Source e e _ ve C 8 March 2000 9664 A2 GB20 00 Connectors Cables and Pin Assignments V 35 DTE Adapter Feature No 3100 F1 570 This adapter is used to connect the user data port to a DTE with an V 35 cable lt is a 25 pin EIA 530A to 34 position V 35 DB25 to V 35 adapter 9664 A2 GB20 00 March 2000 C 9 Connectors Cables and Pin Assignments C 10 The following table provides the pin assignments for the DB25 to V 35 adapter ITU Plug Socket Signal CCITT Pin Direction Pin Transmit Data TXD 103 2 A To DCE A 14 B B Received Data RXD 104 3 A From DCE A 16 B B Transmit Signal Element Timing 114 15 From DCE A 12 A B oA TXC DCE Source 2 B Received Signal Element Timing 115 17 A From DCE A RXC DCE Source 9 B B 4 Clear to Send CTS 106 Data Terminal or DTE Ready 108 1 2 DTR Data Channel Received Line 109 Signal Detector RLSD or LSD Data Set or DCE Ready DSR 107 Signal Ground Common SG 102 Loopback Maintenance RL 140 Local Loopback LL 141 Signal Ground Common SG al gt lt a XxX lt Transmit Signal Element Terminal Timing TT DTE Source March 2000 9664 A2 GB20 00 Connectors Cables and Pin Assignments EIA 530 Straight through Cable
96. Reports Guide for additional information That section also tells you how to schedule automatic report generation NOTE Network Health provides information with each chart or table generally referred to as a report Click on the hyperlink Explanation of for an explanation of the report and its features You can also refer to the Network Health Reports Guide About Service Level Reports For long term analysis and reporting you will want to license the Service Level Reports application This application analyzes data collected over months or by quarters and provides service level information about an enterprise a region department or business process Executive IT Manager and Customer Service Level reports are provided Using these reports you can measure service performance against goals and agreements Ranges for service level goals can be set for up to five variables availability bandwidth bytes health exceptions and latency These ranges need to be set before reports are scheduled About At a Glance Reports At a Glance Reports consolidate various important DLCI and network performance indicators onto a single page Up to ten DLCls can be included in an At a Glance Report Using the FrameSaver SLV report on page 9 9 you can compare a DLCI s volume with the network s performance over a specified period of time Ranges for service level goals can be set for up to five variables availability bandwidth bytes
97. Through Cable 035 0385 1031 9008 F 1 523 DB25 to DB25 10 feet 3 meters Standard EIA 232 D Crossover Cable 035 0336 1431 9008 F1 550 connects COM Port to external device DB25 to RJ48 14 feet 4 3 meters E 2 March 2000 9664 A2 GB20 00 Index Numbers 55 hexadecimal test pattern A aborting tests Access Dial In 3 53 Name 3 39 Type 3 43 Access Level 4 10 4 11 assigning Port security Session 3 41 adding SLV units to network Alarm Fail 5 4 adding manually 8 11 conditions editing LED is lit RMON defaults B 14 using template ALM LED Alternate Dial Out Directory IP Address 3 54 software revision Subnet Mask Annex A and D LMI Protocol ARP inverse assigning community names and access levels AT commands At a Glance report authentificationFailure trap Auto Configuration Active 5 13 setting up 3 10 availability LMI and PVC 9664 A2 GB20 00 B back door access when locked out Back to Back Mode Active operation setting up 3 16 Backspace Bo 3 30 Be 3 30 blank field value branches menus BRI network port bursting port C Call Directories Call Retry central clock 1 3 changing configuration options domains and groups operating mode 3 16 software release Character Length 3 49 matching CIR statistics 5 24 CIR bps Clearing Event LMI 3 19 3 27 existing inform
98. a to run this report daily so that DLCls having the most problems can be attended to first DLCls contained on this report need immediate attention lf a DLCI suddenly shows up on these reports check whether any new equipment has been added to the network and whether it is properly configured If its configuration is correct the equipment could be faulty Summary Reports Provide summary information for the network volume and error leaders and DLCI traffic Network Summary Report Provides an overall view of the network Use this report for planning and to predict when a DLCI might run into problems Leaders Summary Report Identifies DLCls having the highest volume and errors High traffic volume may be increasing latency and the high Health Index rating indicates problems It is a good idea to run these reports daily so a norm can be established The same DLCls should appear Use this chart and table to alert you to possible problems Problems to look for include a normally high volume DLCI is dropped from the list a new DLCI appears on the list check Element Summaries a DLCI has a high Health Index rating but low volume significant differences between a DLCI s average and peak Health Index rating March 2000 9 7 Setting Up Network Health for FrameSaver Devices Elements Summary Report Compares DLCI traffic with volume and the baseline bandwidth utilization and errors Use this report for DLC
99. able NOTE User ID and password combinations must be defined See Creating a Login Limit the effective access level to Port Access Level to Level 2 or Level 3 Level 3 or Level 2 NOTE Regardless of a user s login access level a user Cannot operate at a level higher than the access level specified for the port e g if a user has a Level 1 login and Level 2 port access has been set the Level 1 user can only operate as a Level 2 user If you are going to allow Level 1 users to configure the unit keep the access at Level 1 NOTE see Resetting the Unit and Restoring Communication in Chapter 6 Troubleshooting should you be locked out inadvertently 3 Save your changes 9664 A2 GB20 00 March 2000 4 3 Security and Logins Controlling External COM Port Device Access Dial in access can be controlled when an external device modem is connected to the unit s communication COM port The External Device Commands option must be set to AT B gt Procedure To control dial in access 1 Select the External Modem options Main Menu gt Configuration Management and Communication gt External Modem Com Port 2 Enable the Dial In Access configuration option This option only appears when the External Device Commands option is set to AT 3 Save your change See Configuring the COM Port to Support an External Modem in Chapter 3 Configuration for more information about external device communication por
100. alth for FrameSaver Devices Discovering FrameSaver Elements Once licenses are entered and you have access to the applications the Discover dialog box opens Use this dialog box to search for SLV units in your network and discover their DLCls Saving the results of the search creates definitions in the Poller Configuration which are used to poll the units IP addresses and the Community String for the FrameSaver units must be entered for Network Health to find the SLV units on the network and discover their elements These elements are resources that can be polled e g LAN WAN interfaces frame relay circuits routers and servers The two types of elements that can be polled are Statistics elements Provide counters and other gauges for information gathered about your network for statistical and trend analysis Conversation elements Provide RMON2 and similar data for information gathered about network traffic between nodes B gt Procedure To find SLV device elements in your network 1 Select the LAN WAN radio button to specify the element type to be found Network Health treats frame relay element discovery as a WAN element type 2 Enter the IP Addresses of the SLV units to be located and the Community String Community Name in the FrameSaver unit The Community String is case sensitive 3 Select the Discover button The Discover dialog box closes and the Discovering dialog box opens showing the results of
101. and linkDown trap messages for individual DLCls These traps are only supported on the frame relay interfaces Network Generates these trap messages on DLCls for the network interface only Ports Generates these trap messages for DLCls on a user data port only All Generates these trap messages on all frame relay interfaces RMON Traps Possible Settings Enable Disable Default Setting Enable Specifies whether remote monitoring traps are sent to the currently configured trap manager s RMON traps are typically sent as a result of the Alarms and Events Groups of RMON1 when a selected variable s configured threshold is exceeded Enable Sends trap messages when set thresholds are exceeded Disable Does not send trap messages when set thresholds are exceeded 3 46 March 2000 9664 A2 GB20 00 Configuration Table 3 14 SNMP Traps and Trap Dial Out Options 4 of 5 Trap Dial Out Possible Settings Enable Disable Default Setting Disable cca Set beeen Controls whether SNMP trap messages initiate a call automatically If the call cannot be completed and the Call Retry option is set to Enable the SNMP trap message is held queued until the call completes to either the Alarm or alternate directory Enable Automatically calls the phone number contained in the Control menu s Modem Call Directories Directory Number A Alarm Disable Automatic calls will not be initiated Traps sent to the
102. andard DLCls as specified by the Frame Relay Standards Use this setting when a non FrameSaver unit is at the other end For user data port DLCls this is the only selection available Multiplexed Enables multiplexing of multiple connections into a single DLCI Allows a single PVC through the frame relay network to carry multiple DLCls as long as these connections are between the same two endpoints proprietary Do not select Multiplexed unless there are FrameSaver units at both ends of the connection CIR bps Possible Settings 0 128000 Default Setting 64000 Determines the data rate for the DLCI that the network commits to accept and carry without discarding frames the CIR in bits per second Entry of an invalid rate causes the error message Value Out of Range 0 x where x the maximum line rate available on the port 0 maximum CIR rate Specifies the DLCI s committed data rate Possible Settings 1 65535 Default Setting Read Only Displays the DLCI s calculated value of its committed rate measurement interval Tc in milliseconds This value is calculated based upon the settings for the Committed Burst Size Bc Bits and CIR bps options Committed Burst Size Bc Bits Possible Settings CIR Other Default Setting CIR Specifies whether the DLCI s committed burst size will follow the CIR or whether it will be entered independently This value is the maximum amount of data that the service
103. apter tells you how to access use and navigate the menu driven user interface It includes the following Logging On Main Menu Screen Work Areas Navigating the Screens Keyboard Keys Function Keys Selecting from a Menu Switching Between Screen Areas Selecting a Field Entering Information What appears on the screens depends on 9664 A2 GB20 00 Current configuration How your network is currently configured Security access level The security level set by the system administrator for each user Data selection criteria What you entered in previous screens March 2000 2 1 User Interface and Basic Operation Logging On 2 2 Start a session using one of the following methods Telnet session via An in band management channel through the frame relay network Alocal in band management channel configured on the DTE port between the FrameSaver unit and the router Direct terminal connection over the COM port When logging on the User Interface Idle screen appears f no security was set up or security was disabled the Main Menu screen appears see page 2 4 You can begin your session f security was set up and is enabled you are prompted for a login Enter your login ID and password When the user interface has been idle a session is automatically ended and the screen goes blank when the unit times out Press Enter to reactivate the interface B gt P
104. ate less than the network line speed typically less than or equal to the CIR This method is not recommended if SLV reports are desired since FTP is required to generate the reports 3 Save your changes See Configuring Telnet and or FTP Session Support in Chapter 3 Configuration for more information about setting FTP configuration options 4 6 March 2000 9664 A2 GB20 00 Security and Logins Limiting Telnet or FTP Access Over the TS Management Link B gt Procedure To limit Telnet or FTP access when the session is on the TS Management Link 1 Select the Telnet and FTP Session options Main Menu gt Configuration Management and Communication gt Telnet and FTP Sessions 2 Disable Telnet Session and or FTP Session as appropriate 3 Return to the Management and Communication menu and select Node IP 4 Set the following configuration options as appropriate To Set the configuration option Disable access via a TS Management Link to None TS Management Link Assign an access level to the TS Management Access Level to Level 2 TS Management Link or Level 3 NOTE Regardless of a user s login access level a user Cannot operate at a level higher than the access level specified for the session e g if a user has a Level 1 login and Level 2 telnet access has been set the Level 1 user can only operate as a Level 2 user If you are going to allow users to configure the unit keep the access at
105. ation clearing statistics CLLM protocol messages Clock Invert Transmit setting system Source Transmit COM port 3 34 3 45 3 53 connector March 2000 IN 1 Index Committed Burst Size Bc Bits 3 29 crossover cable ElA 232 Committed Information Rate CIR CTS down Communication Port user interface options CTS down to Port Device 5 13 Community Name 3 39 current software revision assigning Concord Network Health compatibility D Concord s Network Health 1 1 Configuration Data Auto Active 5 13 Delivery Ratio DDR 1 2 displaying and changing options Link Control Identifier DLC menu Port physical options 3 24 menu branch Rate Kbps 3 49 option areas selection criteria option tables 3 17 uploading SLV and packet capture saving options Data Channel Loopback tables Date amp Time setting 3 8 upload download DB25 COM Port connector configuring DB25 to DB25 added SLV units elements crossover cable DLCI records manually straight through cable frame relay options 3 26 DB25 to V 35 DTE adapter NetScout Manager Plus DB25 to X 21 adapter cable SLV options DBM System options Health and Status messages the system test status messages Connectivity setting up service provider DDR 1 2 connectivity 6 16 DE Set Consolidated Link Layer Management protocol support Default IP Destination 3 34 Delete key 2 6 Control deleting a l
106. ation Options SLV options are selected from the System menu see Table 3 2 Main Menu gt Configuration System Service Level Verification Table 3 2 Service Level Verification Options 1 of 2 SLV Sample Interval secs Possible Settings 10 3600 Default Setting 60 Sets the inband communications interval between FrameSaver SLV devices Inband communications are used to pass frames that calculate latency as well as transmission success and other SLV information 10 3600 Sets the SLV Sample Interval secs in seconds SLV Delivery Ratio Possible Settings Enable Disable Default Setting Disable Determines whether communication of Frame and Data Delivery Ratios FDR DDR between FrameSaver SLV devices is enabled To use this capability both ends of all PVCs must be FrameSaver SLV devices If some of the units are FrameSaver 9124s or 9624s they must be running software version 1 2 or higher Enable An extra byte for FDR DDR statistics collection is included with each frame which is used at the receiving end to determine the amount of data dropped by the network Disable Extra byte is not included DLCI Down on SLV Timeout Available Settings Enable Disable Default Setting Disable Determines whether missed SLV packets will be monitored along with the LMI status to determine the status of PVC connections to remote FrameSaver units NOTE This option does not apply to multiplexed DLCls
107. be configured and connected and a Management PVC will be embedded in the network DLCI When LMI is active on the network interface and PVC status information with provisioned DLCI numbers is next received from the network the unit automatically saves the settings to the Current Configuration area Configuration options set by the selected discovery mode can be manually modified refined or deleted at any time using the Configuration menus No previously discovered and configured DLCls or cross connections will be removed unless authorized or Automatic Circuit Removal is enabled see Automatically Removing a Circuit Additional discovered DLCls will be configured according to the current Frame Relay Discovery Mode setting Selecting or changing the setting will not affect IP Addresses or Subnet Masks NOTE When auto configuration creates a multiplexed DLCI but a standard DLCI is needed change the DLCI to standard from the network DLC Records screen Configuration Network DLC Records March 2000 9664 A2 GB20 00 Configuration When a Frame Relay Discovery Mode is changed and saved the Saving will cause Auto Configuration to update and Restart Are you sure prompt appears No is the default for this prompt If Yes y is entered the Delete All DLCIs and PVC Connections prompt appears No is the default for this prompt lf Yes is entered all multiplexed DLCIs and PVC Connections are deleted except for Management PVC
108. ch alarm type so only the following two events need to be generated eventIndex eventDescription eventType eventCommunity 1 Default SLV Rising Event log and trap 4 0 2 Default SLV Falling Event log and trap 4 0 The alarm default tables starting on the next page show how each RMON default alarm is set by the FrameSaver unit shows the alarm and event types the interval used when generating alarms and thresholds Physical Interface Alarm Defaults Frame Relay Link Alarm Defaults DLCI Alarm Defaults Paradyne Area DLCI Alarm Defaults NetScout Area See Standards Compliance for SNMP Traps for information about how traps work and Traps RMON Specific for traps specific to remote monitoring Rising Event Operation If a rising threshold is crossed during the interval shown in a table e g frames dropped by the network the event is armed and an alarm is generated at the end of the interval Only one alarm per event per interval is generated The alarm condition persists until the event has been disarmed reset The event is disarmed when a falling threshold has been crossed and the rising threshold has not been crossed during an interval allowing the event to return to its original disarmed state March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Network ISDN S T Physical Interface Alarm Defaults These alarms only apply to the FrameSaver unit s network ISDN S T interface Th
109. cket size for SLV communications SLV Synchronization Role Available Settings Tributary Controller None Default Setting Tributary Determines the role the unit plays in maintaining synchronization of user history data collection and storage between SLV devices Tributary Uses network timing received from incoming SLV communications and provides network based synchronization information to other devices in the network Controller Uses its own internal time of day clock and provides synchronization information to other devices in the network based upon its own clock NOTE Only one device in the network should be configured as the SLV synchronization controller None Incoming timing information is ignored and no timing information is sent out This setting should only be used when network synchronization is not desirable or when a single unit connects multiple networks or network segments 9664 A2 GB20 00 March 2000 3 21 Configuration Configuring General System Options Select General from the System menu to configure the general system configuration options see Table 3 3 Main Menu Configuration System General Table 3 3 General System Options Test Timeout Possible Settings Enable Disable Default Setting Enable Determines whether or not loopback and pattern tests have a duration after which they are terminated automatically Enable All Loopback and Pattern tests have a timeout This
110. configuration options Creating a Login A login is required if security is enabled Up to six login ID password combinations can be created using ASCII text and each login must have a specified access level Logins must be unique and they are case sensitive B gt Procedure To create a login record 1 Select Administer Logins Main Menu Control Administer Logins 2 Select New and set the following configuration options as appropriate In the field Enter the Login ID ID of 1 to 10 characters Password Password from 1 to 10 characters Re enter password Password again to verify that you entered the correct password into the device Access Level Access level 1 2 or 3 Level 1 User can add change and display configuration options save and perform device testing Level 2 User can monitor and perform diagnostics display status and configuration option information Level 3 User can only monitor and display status and configuration screens CAUTION Make sure at least one login is set up for Level 1 access or you may be inadvertently locked out NOTE see Resetting the Unit and Restoring Communication in Chapter 6 Troubleshooting should you be locked out inadvertently 3 Save your changes When Save is complete the cursor is repositioned at the Login ID field ready for another entry Security is enabled by the configuration options Login Required for the co
111. d due to timeout CIR entered for the DLClis Enter a valid CIR a number greater than the B1 Channel 0 64000 maximum allowed Both B Channels 0 128000 Log on to the FrameSaver unit Value Out of Range Excess Burst Size Be Enter a valid Be entered for the DLClis a B1 channel 0 64000 number greater than the Both B Channels 0 128000 maximum allowed DLCI Number entered is Enter a valid number less than 16 or greater 16 1007 than 1007 March 2000 9664 A2 GB20 00 Operation and Maintenance Status Information Status information is useful when monitoring the FrameSaver unit The following illustration shows the Status menu for the FrameSaver unit Status Menu main status 9664 Device Name Node A 5 26 1999 23 32 STATUS System and Test Status LMI Reported DLCIs PVC Connection Status Network Interface Status Performance Statistics Display LEDs and Control Leads Identity Ctrl a to access these functions ESC for previous menu MainMenu Exit NOTE Status messages contained in the following sections are in alphabetical order 9664 A2 GB20 00 March 2000 5 11 Operation and Maintenance System and Test Status Messages 5 12 System and test status information is selected from the Status menu Main Menu gt Status System and Test Status The following information is included on this screen m Self Test Results Messages m Health and Status Mes
112. d Data Delivery Ratios DDR throughput within and above CIR as well as between CIR and EIR and above EIR can be measured precisely eliminating inaccuracies due to averaging These ratios are available through OpenLane SLV reports Frame Relay Aware Management Supports diagnostic and network management features over the frame relay network using the Annex A Annex D and Standard UNI User Network Interface LMI management protocol The unit s frame relay capability also supports Inband management channels over the frame relay network using dedicated PVCs Unique nondisruptive diagnostics CIR monitoring on a PVC basis Multiple PVCs on an interface Multiplexing management PVCs with user data PVCs Multiplexing multiple PVCs going to the same location onto a single network PVC Auto Configuration Provides the following automatic configuration features Frame Relay Discovery For automatic discovery of network DLCls and configuration of a user data port DLCI the PVC connection and a management PVC which is multiplexed with user data DLCls LMI Protocol Discovery For automatic configuration of the protocol being used by the network DLCI Deletion For automatic removal of configuration of unused DLCls from the unit s configuration and statistical databases CIR Determination For automatic recalculation of the committed rate measurement interval Tc and excess bur
113. d data is being transmitted regardless of the state of the lead Monitor RTS Control Possible Settings Enable Disable Default Setting Enable Specifies whether the state of the Request To Send RTS circuits on the user data port will be used to determine when valid data communication is possible with the DTE When the RTS off condition is detected CTS is deasserted LMI is declared down and no further transfer of frame relay data can occur on this interface Enable Interchange circuit CA ITU 105 RTS is monitored to determine when valid data communication is possible with the DTE Disable RTS is not monitored RTS is assumed to be asserted and data is being transmitted regardless of the state of the lead Port DTE Initiated Loopbacks Possible Settings Local Disable Default Setting Disable Allows a local external DTE Loopback to be started or stopped via the ports attached data terminal equipment using the port s interchange lead LL ITU 141 Display Conditions This option does not appear when Port Type is set to X 21 the signal is assumed to be asserted Local The DTE attached to the port controls the local external DTE Loopback Disable The DTE attached to the port cannot control the local external DTE Loopback 9664 A2 GB20 00 March 2000 3 25 Configuration Configuring Frame Relay for an Interface Select Frame Relay from the interface s menu to display or change the F
114. d status for the DLCI All configured options relating to the deleted circuits are also deleted and they revert to their default settings A DLCI will not be deleted if the physical interface or frame relay link is down or if the DLCI is used for the TS Management Link Disable Unused network DLCls PVC connections and management PVCs must be manually removed March 2000 3 13 Configuration Setting Up Management FrameSaver units are already set up for SNMP management with Community Name 1 set to Public and Name 1 Access set to Read Write For remote sites other than the IP Address this is all that is required Configuration Management and Communication gt General SNMP Management See Table 3 11 General SNMP Management for configuration information For the central site local management between the unit and the router must be set up as well see Setting Up Local Management at the Central Site Setting Up Local Management at the Central Site Set up a local management PVC between the central site unit and its router for local management control by the end user customer B gt Procedure To set up management through the router 1 Create a DLCI that will be used for management on the user data port Configuration Data Ports DLCI Records 2 Create a Management PVC using the user data port DLCI just created Configuration Management and Communication Management PVC Minimally enter the following opti
115. de This table is helpful in identifying alarm conditions being tracked when viewing the NetScout Custom History screen shown below which provides the OID instead of the alarm condition NetScout Custom History GrenadaS1 DBLC I 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 0 11 00 16 11 05 16 11 10 17 11 15 17 11 20 16 11 25 16 Wed Oct 21 1 3 6 1 2 1 10 32 2 1 6 10 301 1 3 6 1 2 1 10 32 2 1 8 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 4 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 5 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 18 10 301 See Table B 14 for an RMON history OID cross reference and Table B 15 for an RMON alarm OID cross reference 9664 A2 GB20 00 March 2000 B 21 SNMP MIBs and Traps and RMON Alarm Defaults Table B 14 History OID Cross Reference 1 of 4 Object ID OID Item MIB Tag 1 3 6 1 2 1 22 11 2 1 3 6 1 2 1 2 2 1 5 1 Link Speed MIB MIB II RFC 1573 Tag ifSpeed 1 3 6 1 2 1 2 2 1 10 1 All DLCI LMI Rx Octets MIB MIB II RFC 1573 Tag ifInOctets 1 3 6 1 2 1 2 2 1 16 1 All DLCI LMI Tx Octets MIB MIB II RFC 1573 Tag ifOutOctets 1 3 6 1 2 1 2 10 32 2 1 1 3 6 1 2 1 10 32 2 1 4 1 D Rx FECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFECNs 1 3 6 1 2 1 10 32 2 1 5 1 D Rx BECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs 1 3 6 1 2 1 10 32 2 1 6 1 D Tx Frames MIB FR DTE MIB RFC 2115 Tag
116. dicates With BECN Set The number of frames and octets sent on the selected DLCI of the frame relay link with backward explicit congestion notifications BECNs are sent to notify users of data traffic congestion in the opposite direction of the frame carrying the BECN indicator Total Rx Frames Total number of data frames and octets 8 bit bytes received Rx Octets for the selected DLCI on the frame relay link m Within CIR The number of frames and octets received on the selected DLCI of the frame relay link that were within the committed information rate Between CIR amp EIR Ihe number of frames and octets received on the selected DLCI of the frame relay link that were between the committed information rate and excess information rate Above EIR Ihe number of frames and octets received on the selected DLCI of the frame relay link that were above the excess information rate m With DE Set The number of frames and octets received on the selected DLCI of the frame relay link with the discard eligible bit set a With BECN Set The number of frames and octets received on the selected DLCI of the frame relay link with backward explicit congestion notifications BECNs are sent to notify users of data traffic congestion in the opposite direction of the frame carrying the BECN indicator m With FECN Set The number of frames and octets received on the selected DLCI of the frame relay link with foreword explicit co
117. e 1024 1518 bucket Conversations and Long Term and Short Term Histories are not supported in this release As a result no data will appear on windows that include these panes 8 20 March 2000 9664 A2 GB20 00 Setting Up Network Health for FrameSaver Devices FrameSaver units are compatible with Concord Communication s Network Health software In addition Network Health has released the first in a series of software modules that integrate FrameSaver SLV enhanced performance statistics into its reporting package see the FrameSaver SLV report example on page 9 9 To get this report you need Network Health R4 01 or higher This chapter includes Network Health information as it relates to FrameSaver SLV devices It includes the following 9664 A2 GB20 00 Installation and Setup of Network Health and reports Discovering FrameSaver Elements Configuring the Discovered Elements Grouping Elements for Reports Generating Reports for a Group About Service Level Reports About At a Glance Reports About Trend Reports Printed Reports Reports Applicable to SLV Devices March 2000 9 1 Setting Up Network Health for FrameSaver Devices For additional information about installing accessing and managing FrameSaver SLV devices through Concord s Network Health and for information about applicable reports refer to Network Health Installation Guide to help you install the application Network Health User G
118. e 3 5 User Data Port Physical Interface Options Table 3 6 Interface Frame Relay Options Table 3 7 DLCI Record Options m Table 3 8 PVC Connection Options m Table 3 9 Node IP Options m Table 3 10 Management PVC Options m Table 3 11 General SNMP Management Options m Table 3 12 Telnet and FTP Session Options m Table 3 13 SNMP NMS Security Options m Table 3 14 SNMP Traps and Trap Dial Out Options a Table 3 15 Communication Port Options Configuring the Overall System The System menu includes the following m Frame Relay and LMI m Service Level Verification m General 9664 A2 GB20 00 March 2000 3 17 Configuration Configuring Frame Relay and LMI for the System 3 18 Select Frame Relay and LMI from the System menu to display or change the Frame Relay and LMI options for the entire system see Table 3 1 Main Menu gt Configuration gt System Frame Relay and LMI See Configuring Frame Relay for an Interface to set an interface s frame relay options Table 3 1 System Frame Relay and LMI Options 1 of 2 LMI Behavior Possible Settings Independent Port 1_ Follows Net1 FR1 Net1 FR1_Follows_Port 1 Port 1_Codependent_with_Net1 FR1 Default Setting Independent Configures the device to allow the state of the LMI to be passed from one interface to another determining how the unit will handle a change in the LMI state Sometimes referred to as LMI pass through Independent Handles the
119. e COM port is configured for Net Link Self Test Failure The unit did not pass its basic verification tests when It was powered on or reset SLV Timeout DLCI nnnn frame relay link 1 2 An excessive number of SLV communication responses from the remote system have been missed on the specified multiplexed DLCI and link When a hardware bypass capable device has been detected at the other end of the PVC and this condition occurs only user data for EDLCI 0 will be transmitted as long as the condition exists nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Check the router connected to the COM port Reset the unit Contact your service representative Verify that the network LMI is up If it is contact your network service provider Neti FR1 The frame relay link specified for the network data port Network 1 Port 1 The frame relay link associated with the user data port March 2000 6 9 Troubleshooting Troubleshooting Tables Device Problems 6 10 The unit is designed to provide many years of trouble free service However if a problem occurs refer to the appropriate table in the following sections for possible solutions Table 6 2 Device Problems Symptom Possible Cause Solutions No power or the LEDs The power cord is not Check that the power cord is are not lit Power On Self Test fails Only Alarm LED is on after power
120. e EDLCI to identify an individual connection within a multiplexed DLCI Use 0 to identify the primary EDLCI Use 1 62 to identify secondary EDLCls Use the primary EDLCI for customer data which has a higher utilization rate than management data with slightly less line overhead Display Conditions This option does not appear if the DLCI field does not reference a multiplexed DLCI NOTE Clearing the DLCI or changing it to a standard DLCI suppresses EDLCI field 0 62 Specifies the EDLCI number inclusive Primary Link RIP Possible Settings None Proprietary Standard_out Default Setting For multiplexed DLCIs Proprietary For nonmultiplexed DLCIs Standard_out Specifies which Routing Information Protocol RIP is used to enable routing of management between FrameSaver units and attached equipment None Does not use a routing protocol Proprietary Uses a proprietary variant of RIP version 1 to communicate routing information between FrameSaver units A FrameSaver unit must be on the other end of the link This is the factory default for management PVCs configured on multiplexed DLCls see Table 3 7 DLCI Record Options Standard_out The device will send standard RIP messages to communicate routing information only about other FrameSaver SLV units in the network This is the factory default for management PVCs configured on standard DLCls NOTE The router must be configured to receive RIP on the port co
121. e MIBs 1 2 3 Access the Paradyne World Wide Web site at www paradyne com Select Technical Support Select Management Information Base MIBs The download procedure may vary depending upon your browser or NMS application software Refer to your browser or NMS manual for additional download information March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults System Group mib 2 This section provides the system description and system object identifier for the System Group for the FrameSaver 9664 unit which is an SNMPv1 MIB FrameSaver Unit s sysDescr system 1 The following is the system description sysDescr system 1 for the NMS subsystem in the FrameSaver 9664 unit PARADYNE LL S T FrameSaver SLV Model 9664 S W Release MM mm bb MM Major mm minor bb build format NAM CCA number hardware version in hhhh hhh format Serial number sssssss FrameSaver Unit s sysObjectID system 2 The following is the system object identifier sysObjectID system 2 or OID for the NMS subsystem in the FrameSaver 9664 unit 1 3 6 1 4 1 1795 1 14 2 4 10 1 9664 A2 GB20 00 March 2000 B 3 SNMP MIBs and Traps and RMON Alarm Defaults Interfaces Group mib 2 Clarification for objects in the Interfaces Group as defined in RFC 1573 and RFC 1213 which is an SNMPv1 MIB is provided in this section Paradyne Indexes to the Interface Table if Table The following table provides the ifName for
122. e Telnet session e g if a user has a Level 1 login and Level 2 telnet access has been set the Level 1 user can only operate as a Level 2 user If you are going to allow users to configure the unit keep the access at Level 1 3 Save your changes See Configuring Telnet and or FTP Session Support in Chapter 3 Configuration for more information about setting Telnet configuration options 9664 A2 GB20 00 March 2000 4 5 Security and Logins Limiting FTP Access FTP access can be limited by Disabling FTP access completely m Requiring a user ID and password to login m Limiting FTP bandwidth B gt Procedure To limit FTP access when the session is not on the TS Management Link 1 Select the Telnet and FTP Session options Main Menu Configuration Management and Communication gt Telnet and FTP Sessions 2 Set the following configuration options as appropriate Set the configuration option Disable FTP FTP Session to Disable Require a login Login Required to Enable NOTE User ID and password combinations must be defined See Creating a Login If you want to allow users to configure the unit or perform file transfers including downloads keep the access at Level 1 Level 1 access is required to download software to the unit or to upload or download configuration files Level 3 is sufficient for NMS access for SLV historical information Limit bandwidth for FTP FTP Max Receive Rate to a r
123. elay interface to use for this management PVC The interface selected must have at least one DLCI or DLCI with EDLCI defined which is not part of a PVC connection or already assigned as a management PVC Net1 FR1 Specifies that the network interface be used in the connection Port 1 Specifies that the frame relay link on the user data port be used in the connection Clear Clears the link and the DLCI field and suppresses the EDLCI field if the DLCI was multiplexed 9664 A2 GB20 00 March 2000 3 37 Configuration Table 3 10 Management PVC Options 3 of 3 Primary DLCI Possible Settings 16 1007 Default Setting Initially blank no default Specifies the DLC number used for the management PVC after the frame relay interface is selected The DLCI must be defined for the link i e has a DLCI record and it must not be part of a PVC connection or already assigned as a management PVC For multiplexed DLCls at least one EDLCI must be unconfigured for the DLCI NOTES DLCI cannot be entered if the Link field is blank Clearing the Link also clears the DLCI 16 1007 Specifies the DLCI number inclusive Primary EDLCI Possible Settings 0 62 Default Setting Initially blank no default Specifies the EDLCI number used for a management PVC when a multiplexed DLCI is selected EDLCIs identify individual connections within multiplexed DLCls that are unique to those DLCls Use a uniqu
124. emote access via a management PVC 001 000 000 000 223 255 255 255 Shows the IP address for the node which can be viewed or edited Clear Fills the node IP address with zeros Node Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the subnet mask needed to access the node Since the subnet mask is not bound to a particular port it can be used for remote access via a management PVC 000 000 000 000 255 255 255 255 Shows the subnet mask for the node which can be viewed or edited Clear Fills the node subnet mask with zeros When the node s subnet mask is all zeros the IP protocol creates a default subnet mask based upon the class of the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 Default IP Destination Possible Settings None COM PVCname Default Setting None Specifies an IP destination to route data that does not have a specifically defined route Examples m If the default IP network is connected to the communications port select COM a If the default IP network is connected to a far end device over the management PVC named London for the remote device located in the London office select the PVC name London as defined by the Name configuration option Table 3 10 Management PVC Options NOTE Ifthe link to the IP destination selected as the default route becomes disabled or
125. ents COM Port EIA 232 connector COM port to LAN cables to terminal crossover cable ElA 232 DB25 to DB25 straight through cable EIA 530A connector ISDN DBM connector v 35 DTE adapter X 21 DTE adapter cable Ping test 6 18 Port DTE Initiated Loopbacks 3 25 Access Level 3 50 4 3 bursting communication options 3 49 PVC Loopback 6 15 Use 3 49 Port Type 3 24 PPP Primary Destination DLCl EDLCI Link 3 32 Primary Frame Relay Link Primary Link RIP printed reports problem indicators product related documents Proprietary RIP 3 38 3 52 March 2000 9664 A2 GB20 00 Index Protocol RMON address resolution alarm and event defaults B 14 Link Specific Traps LMI Traps 3 46 Point to Point PPP user history collection Routing Information RIP 3 38 3 52 router setting up to receive RIP Serial Line IP SLIP 3 52 router independence Simple Network Management SNMP Routing Information Protocol RIP 3 52 PVC RTS control lead 5 5 availability running reports connection status 5 18 RXD control lead 5 5 connections 3 31 total number S Management E Sampling SLV Inband and Interval name 3 34 13 35 3 45 saving configuration options Network Loopback eeu tests 6 14 ated troubleshooting problems 6 11 function keys area how to navigate scrolling through valid selections Q security quality of serv
126. enu gt Status System and Test Status Table 6 1 Alarm Conditions 1 of 3 Alarm Condition What It Indicates What To Do CTS down to The CTS control lead on Check DTR and RTS from Port 1 Device the device s interface is off Port 1 a Verify that the port is enabled Check DTR from the user data port DLCI nnnn Down The DLCI for the specified Verify that the network LMI is up frame relay link 1 2 frame relay link is down If it is contact your network service provider DTR down from Port 1 The DTR control lead on Examine the attached DTE and Device the device connected to cable connected to the Port n is disasserted FrameSaver unit s port Check that the Port 1 cable is securely attached at both ends Check the status of the attached equipment nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Neti FR1 The frame relay link specified for the network data port Network 1 Port 1 The frame relay link associated with the user data port 9664 A2 GB20 00 March 2000 6 7 Troubleshooting Table 6 1 Alarm Conditions 2 of 3 Alarm Condition What It Indicates What To Do LMI Down The Local Management frame relay link Interface is down for the specified frame relay link LOS at Network 1 A Loss of Signal LOS condition is detected on the leased line BRI S T network interface when it is not transmitting INFO3 or receiving INFO4 Net
127. er node to the local directory on the host for configuration files only remotehelp Print the meaning of the command If no argument is given a command list of all Known commands is printed Is directory Print an abbreviated list of the specified directory s contents If no directory is specified the current one is used put file7 file2 Copy file1 from a local directory on the host to file 2 in the current directory of the FrameSaver node If file2 is not specified the file will be named file on the FrameSaver node recv file file 2 Same as a get pwd Print the name of the current directory of the FrameSaver unit node bin Places the FTP session in binary transfer mode 5 32 March 2000 9664 A2 GB20 00 Operation and Maintenance Upgrading System Software If you need to upgrade the FrameSaver units program code you must transfer the upgrade of the nam ocd file in the system memory directory using the put command NOTE Upgrades can be performed through the network using a Management PVC or through the COM port if Port Use is set to Net Link see Table 3 15 Communication Port Options B gt Procedure To download software 1 Initiate an FTP session to the device that you are upgrading 2 Type bin to enter binary transfer mode 3 Type hash to enter hash mode if you want to monitor the progress of the upgrade provided this function is supported by your equipment 4 Type cd system to change to the s
128. eshooting feature These tests include V 54 or FT1 ANSI data channel loopback support so the frame relay network service provider can perform a physical loopback from its own switch without having to contact the leased line provider for loopback activation Dedicated Troubleshooting PVC Provides a troubleshooting management link that helps service providers isolate problems within their network This feature can be configured from the menu driven user interface Maximum Number of PVCs and Management PVCs Supported Feature FrameSaver SLV 9664 Through Connections PVCs 16 Dedicated Management PVCs CLLM Protocol Support Allows passing of CLLM Consolidated Link Layer Management protocol messages so customer premises equipment e g the router can cooperate with the network in managing congestion Router Independence Unique diagnostics performance monitoring PVC based in band network management and SNMP connectivity is not dependent upon external routers cables or LAN adapters Inverse ARP and Standard RIP Support Provides Inverse ARP Address Resolution Protocol support so the frame relay router at one end of a management PVC can acquire the IP address of a FrameSaver unit at the other end of the PVC Standard RIP Routing Information Protocol allows the router to automatically learn the routes to all FrameSaver units connected to that FrameSaver unit LMI Packet Capture Provides a way to upload data that has been cap
129. essage appears instead of a list of PVC connections no PVC connections have been configured yet Table 5 10 PVC Connection Status 1 of 2 Field Status What It Indicates It Indicates Link me the cross connection of DLCIs configured for the unit Net1 FR1 Source destination is frame relay link 1 on Network 1 the network data port Port 1 User data port Port 1 Mgmt PVC Name a Virtual circuit is a management link that terminates in the unit where Name is the link name DLCI 16 to 1007 For standard DLCls Identifies an individual link connection embedded within a DLCI aye 5 18 March 2000 9664 A2 GB20 00 Operation and Maintenance Table 5 10 PVC Connection Status 2 of 2 Field Status What It Indicates EDLCI O to 62 For multiplexed DLCls only Identifies an individual link connection embedded within a DLCI Status Identifies whether the physical interfaces LMIs and DLCls are all enabled and active for this PVC connection Active The PVC is currently active Inactive The PVC is inactive because Alarm conditions and network and SLV communication status indicate that data cannot be successfully passed The unit has disabled the interface or frame relay link due to internal operating conventions Activation of an alternate virtual circuit is not warranted that is no alarm condition on the primary destination link has been detected Disabled The PVC
130. est Status Messages also appear at the bottom of any menu driven user interface screen Performance statistics Performance Siatistics in Chapter 5 Operation and Maintenance to help you determine how long a problem has existed Alarm conditions that will Alarms on page 6 7 generate an SNMP trap SNMP traps Appendix B SNMP MIBs and Traps and RMON Alarm Traps supported include warm start authentication failure enterprise specific those specific to the unit link up and link down 6 2 March 2000 9664 A2 GB20 00 Troubleshooting Resetting the Unit and Restoring Communication You can reset the unit in one of four ways Reset it from the Control menu Cycle the power Reset the configuration options for the COM port or reload the factory default settings Set the appropriate MIB object from NMS see your NMS documentation The unit performs a self test when it is reset Resetting the Unit from the Control Menu Use this procedure to initiate a reset and power on self test of the unit B gt Procedure To reset the unit from the Control menu 1 2 From the Main Menu screen select Control Select Reset Device and press Enter The Are You Sure prompt appears Type y Yes and press Enter The unit reinitializes itself performing a self test Resetting the Unit By Cycling the Power 9664 A2 GB20 00 Disconnecting then reconnecting the power cord resets the unit March 2000 6 3 Tro
131. eted by Auto DLCl delete SifString administratively shutdown Due to an intentional shutdown enterpriseDLCIUp 1 2 DLCI Status is set to Active DLCI is up again String ifString up March 2000 B 11 Table B 7 SNMP MIBs and Traps and RMON Alarm Defaults enterprise Specific Traps and Variable Bindings 2 of 2 Trap Variable Bindings Possible Cause enterpriseMissedSLv Down 16 enterpriseMissedSLv Up 116 enterpriseRMON Reset ToDefault 13 enterpriseSelfTest Fail 2 enterprise Test Start 5 enterprise Test Stop 105 devFrExtDicilflndex devFrExt mib devFrExtDiciDlci devFrExt mib devFrExtDliciMissed SLVs devFrExt mib devLastTrapString devHealthAndStatus mib devLastTrapString devHealthAndStatus mib devLastTrapString devHealthAndStatus mib For physical interfaces and frame relay links m iflndex RFC 1573 m 0 0 placeholder devLastTrapString devHealthAndStatus mib For virtual circuits DLCls devFrExtDicilflndex devFrExt mib devFrExtDiciDici devFrExt mib devLastTrapString devHealthAndStatus mib March 2000 SLV Timeout Error Event Threshold has been exceeded String SLV down on ifString due to excessive SLV packet loss Total SLV packets lost is numLost SLV Timeout Error Event has been cleared String SLV up on ifString because SLV communication was reestablis
132. exception to DTE initiated loopbacks To abort individual tests that are active see Starting and Stopping a Test B gt Procedure To abort all tests on all interfaces 1 Select the Test menu Main Menu Test 2 Select Abort All Tests and press Enter Command Complete appears when all tests on all interfaces have been stopped NOTE Abort All Tests does not interrupt DTE initiated loopbacks 9664 A2 GB20 00 March 2000 6 13 Troubleshooting PVC Tests 6 14 PVC tests can be run on a requested DLCI for a selected interface m When PVC tests are on a multiplexed DLCI between FrameSaver devices they are nondisruptive to data so user data can continue to be sent during a test m If the device at one end of the circuit is not a FrameSaver device PVC tests are on a standard DLCI and are disruptive to data Also the Connectivity test would not appear Loopback and send monitor pattern tests are available for each interface on the selected DLCI FrameSaver devices should be at each end of the circuit If a PVC Loopback is started at one end of the circuit the other end can send and monitor pattern tests The example below shows a PVC Test screen for a FrameSaver unit with the multiplexed DLCI 550 selected If a standard DLCI was selected Disruptive rather than Non Disruptive would be displayed after Test Also the Connectivity test would not appear PVC Tests Screen Example main test network_pvc 9664
133. ey are created during RMON initialization and put into the Paradyne defined alarm area Table B 9 Network ISDN S T Physical Interface Alarm Defaults Rising Falling Event Threshold Threshold MIB Tag OID 2 Interval Type Default Default Unavailable MIB pdn_FrExt mib E 900 Secs SELONGS Tag pdnlfExtTotalUASs noe OID 1 3 6 1 4 1 1795 2 24 2 6 12 1 1 1 4 1 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB 2 lin the OID Interface ID of the frame relay link 9664 A2 GB20 00 March 2000 B 15 SNMP MIBs and Traps and RMON Alarm Defaults Frame Relay Link Alarm Defaults Table B 10 Frame Relay Link Alarm Defaults 1 of 2 Invalid Frames Short Frames Long Frames Rx Discards Tx Discards Rx Total Errors Tx Total Errors MIB Tag OID 2 MIB pdn_FrExt mib E Tag devFrExtLinkRxllFrames OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 18 1 MIB pdn_FrExt mib E Tag devFrExtLinkRxShort OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 6 1 MIB pdn_FrExt mib E Tag devFrExtLinkRxLong OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 1 MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 1 MIB pdn_FrExt mib E Tag devFrExtLinkTxDiscards OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 14 MIB pdn_FrExt mib E Tag devFrExtLink TotRxErrs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20
134. ganization anaana nnana eee eens vii m Product Related Documents 0000 cee eee ee eee eee ees iX m Conventions Used cutie cicwieweiw aaneen ee X 1 About the FrameSaver SLV 9664 m SLM Overview 0cc cc eee ee eee eee eee e een nneeenaase 1 1 m FrameSaver SLV 9664 Features 00 ccc cece cee eeaae 1 2 2 User Interface and Basic Operation De pep ewcdradadenerdasadhstwaeeeclestseeyccsaqauenecens 2 2 E PAA Se cers wd bw hd od a or bs ie eats 2 4 m Screen Work Areas 0 ten ene e eens 2 5 m Navigating the Screens 0 eee eens 2 6 Pe I scorps esi HY Sock WY SAE bond oA ORS e a a A ee 2 6 goes ee iced et tye cet hee eee estas Pee ree rhea tees bed 2 7 Selecting from a Menu ce eens 2 8 Switching Between Screen Areas 0 0 cc eee eee ee eee ees 2 8 Selecting a Field coceec chew cete esac ed eeghOactedacdeeesesgucts 2 9 eI MOMENO coc enone cases brews cus 64 on e545 one bt eee hex 2 9 9664 A2 GB20 00 March 2000 Contents 3 Configuration E Basic COMGUIANOW o2i40ecc0ee co dedens ee sndeeeeciesnaceenadeacnd 3 3 Configuration Option Areas 0 ccc eee eens 3 4 Accessing and Displaying Configuration Options 3 5 Changing Configuration Options 0 00 cee eee eee 3 6 Saving Configuration Options vo20ce cecesccdagcedendndectaseds 3 7 Minimal Configuration Before Deploying Remote Units 3 8 m Entering System Information and Setti
135. ger s IP address is listed on the SNMP NMS Security Options screen Enable Performs security checks Disable Does not perform security checks Number of Managers S O Bai O O Number of Managers Possible Settings 1 10 Default Setting 1 Specifies the number of SNMP management systems that are authorized to send SNMP messages to the FrameSaver unit An IP address must be configured for each management system allowed to send messages Configure IP addresses in the NMS n IP Address configuration option 1 10 Specifies the number of authorized SNMP managers NMS n IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Provides the IP address of an SNMP manager that is authorized to send SNMP messages to the unit If an SNMP message is received from an unauthorized NMS and its IP address cannot be matched here access is denied and an authenticationFailure trap is generated If a match is found the type of access read only or read write is determined by the corresponding Access Type Display Conditions This option appears for each trap manager specified in the Number of Trap Managers configuration option 001 000 000 000 223 255 255 255 Adds to or changes the NMS IP address Clear Fills the NMS IP address with zeros Access Type Possible Settings Read Read Write Default Setting Read Specifies the type of access allowed for an
136. gnore Control Leads 9664 A2 GB20 00 Index E EDLCI Destination 3 32 Source 3 31 EIA 232 crossover cable EIA 530A connector straight through cable C 11 to V 35 DTE adapter to X 21 adapter cable EIR statistics 5 24 elements DLCls Embedded Data Link Connection Identifier EDLCI 3 31 3 32 3 38_ ending a session Enter Return key 2 6 entering system information Enterprise Specific Traps enterprise specific traps B 11 equipment list Error Event LMI 3 18 3 27 Errors frame relay statistics Esc key even parity exception points Excess Burst Size Bits External Device controlling access Modem on Com Port options 3 53 Commands 3 53 Transmit Clock F faceplate FDR features field is blank empty file transfer FTP file transfer protocol Session 3 41 Frame Delivery Ratio FDR 1 2 Frame Relay configuring nterface 2s configuring system Discovery 3 11 saving a mode change statistics 5 28 troubleshooting PVC problems March 2000 IN 3 Index frames 3 37 FTP 1 4 5 31 file transfers initiating a session limiting access Login Required 3 42 Max Receive Rate kbps Session function keys 2 5 2 7 G General LEDs options 3 22 SNMP management options Traps 3 45 generating reports glossary grouping elements for reports H hardware revision DBM NAM H
137. guration Manager main window to apply your changes Refer to Editing Alarms in the NetScout Manager Plus amp NetScout Server Administrator Guide to change alarm thresholds 8 10 March 2000 9664 A2 GB20 00 Adding SLV Alarms Manually 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices Once DLCls have been discovered SLV alarms should be defined and assigned to each DLCI When configuring alarms manually every alarm must be configured for each DLCI that is if there are eight alarms and 20 DLCls 160 trap configurations must be created 8 x 20 For this reason it is recommended that the OpenLane defaults be used Follow the procedure below to configure alarms manually To load OpenLane default settings for alarms see Adding SLV Alarms Using a Template B gt Procedure 1 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected click on the Config Manager icon to open the Configuration Manager main window 2 Select the Custom radio button from the Properties File area in the upper right of the window then Property down the center of the screen The Custom Property Editor window opens see the window in Editing Alarms 3 Select a DLCI from the Trap list and select the Add button to the right of the list The Add Trap window opens Add Trap Domain fs jew DLCI EY nn a Stats Type Ethernet Stats al Trap ariable
138. h 2000 9664 A2 GB20 00 Configuration Accessing and Displaying Configuration Options 9664 A2 GB20 00 To access and display configuration options load copy the applicable configuration option set into the edit area B gt Procedure To load a set of configuration options for editing le From the Main Menu press the down arrow key so the cursor is on Configuration Press Enter to display the Configuration menu The Load Configuration From menu appears NOTE Loading a configuration with many DLCls from a unit s Customer Configuration 1 or 2 option area may take time Allow a minute or more for the file to be loaded Select the configuration option area from which you want to load configuration options and press Enter Current Configuration Customer Configuration 1 Customer Configuration 2 or Default Factory Configuration The selected set of configuration options is loaded into the configuration edit area and the Configuration Edit Display menu appears This sequence of steps would be shown as the menu selection sequence Main Menu gt Configuration March 2000 3 5 Configuration Changing Configuration Options B gt Procedure To change configuration option settings 1 From the Configuration Edit Display menu select a set of configuration options and press Enter For example Configuration PVC Connections 2 Select the configuration options that are applicable to your network and make a
139. he IP address of SNMP management systems attempting to communicate with the unit Make sure that SNMP Management is set to Enable Menu selection sequence Main Menu gt Configuration Management and Communication gt General SNMP Management SNMP Management Enable See Configuring General SNMP Management in Chapter 3 Configuration for more information about SNMP management configuration options B gt Procedure To limit SNMP access through IP addresses 1 Select the SNMP NMS Security options Main Menu gt Configuration Management and Communication gt SNMP NMS Security 2 Select and set the following configuration options as appropriate Enable IP address checking Specify the number between 1 and 10 of SNMP management systems that are authorized to send SNMP messages to the FrameSaver unit Specify the IP address es that identifies the SNMP manager s authorized to send SNMP messages to the unit Specify the access allowed for an authorized NMS when IP address validates is performed 3 Save your changes 4 10 March 2000 Set the configuration option NMS IP Validation to Enable Number of Managers to the desired number NMS n IP Address to the appropriate IP address Access Level to Read or Read Write 9664 A2 GB20 00 Security and Logins See Configuring SNMP NMS Security Options in Chapter 3 Configuration for more information about SNMP NMS Security
140. health exceptions and latency These ranges need to be set before reports are scheduled In addition all the enhanced network statistics that only an SLV device can accurately collect is provided so you can truly monitor the health of the frame relay network and see the effects of the customer s utilization on network efficiency 9 6 March 2000 9664 A2 GB20 00 About Trend Reports Printed Reports Setting Up Network Health for FrameSaver Devices By specifying specific variables like bandwidth trend analysis can be performed and shown on Trend Reports Up to ten variables for a DLCI or ten DLCIs on one variable can be generated on a single trend report Information can be presented in a line graph pie chart bar chart or table format Any amount of time can be specified for the reporting period These reports can help identify the reasons a DLCI has acquired a poor Health Index rating See the Exceptions Report for information about Health Index ratings All of the charts and tables seen online can also be provided on printed reports Reports Applicable to SLV Devices 9664 A2 GB20 00 The following frame relay reports support FrameSaver SLV units Exception Reports Provide summary and detail information that identifies DLCls with the highest incidence of errors high bandwidth utilization and trends These reports identify those DLCls that have exceeded a specified number of accumulated exception points It is a good ide
141. hed Total SLV packets lost is numLost All RMON related option changes have been reset to their default values Default Factory Configuration settings have been reloaded returning RMON related options to their original settings String RMON database reset to defaults Unit has completed re initialization and a hardware failure was detected String Self test failed s s is the contents of devSelfTestResult At least one test has been started on an interface or virtual circuit String testString test started on ifString e g DTE Loopback test started on Sync Data Port S01P1 All tests have been halted on an interface or virtual circuit String testString test stopped on ifString e g Disruptive PVC Loopback test stopped on DLCI 100 of Sync Data Port S01P1 frame relay 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults Traps RMON Specific 9664 A2 GB20 00 Two traps are defined to support the Alarm and Events Groups of RMON See RMON Alarm and Event Defaults for the default values that will generate RMON specific traps Table B 8 RMON Specific Traps and Variable Bindings Variable Bindings Possible Cause risingAlarm alarmindex RFC 1757 Object being monitored has risen above the set threshold alarmVariable RFC 1757 String Change in variableName alarmSample Type typeString threshold of RFC 1757 alarmR
142. history files have been created the files need to be installed History files are installed from the command line prompt in NetScout Manager Plus Should the FrameSaver unit be reset these files will need to be reinstalled The command used to install a new user history table is located in S NSHOME bin CAUTION Do not use user_history_table_1 or 2 UserHistory1 and UserHistory2 are the default user history files used to keep SLV data for reports Editing either of these files will destroy SLV reporting capability B gt Procedure 1 Type dvuhist f agentname user_history_table_number config number_oft_buckets interval download_file udh to load user defined history files for the frame relay link Example dvuhist f Dallas51l 3 config 30 60 Dallas51k udh The interval must be entered in seconds Type dvuhist f agentname DLCI number user_history_table_number config number_of_buckets interval download_file udh to load user defined history files for a specific DLCI Example dvuhist f Dallas51 301 3 config 30 60 Dallas301 udh The same user history table number can be used for both the link and DLCI For these examples user history table number 3 will appear as UserHistory3 on the History List See Step 5 in Monitoring a DLCI s History Data to verify that the user defined history files have been loaded Refer to nstalling UDH Files in Using Custom History of the NetScout Manager Plus User Guide for additional i
143. hlight the desired set of user history variables and select the OK button Data is gathered based upon the configured user history variables This may take some time so please be patient 7 Select 2D or 3D Bar from the Format menu if desired 8D Bar is shown NetScout Custom History GrenadaS1 DBLCI 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 0 11 02 16 11 07 16 11 12 17 11 17 17 11 22 17 11 27 17 Wed Oct 21 1 3 6 1 2 1 10 32 2 1 6 10 301 E 1 3 6 1 2 1 10 32 2 1 8 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 4 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 5 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 10 301 C 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 18 10 301 9664 A2 GB20 00 March 2000 8 17 Setting Up NetScout Manager Plus for FrameSaver Devices Using the 2D or 3D Bar to view the user history data collected you can click on a particular bar and get an expanded view of the data NetScout Custom History GrenadaS1 DBLCI 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 11 28 17 11 29 16 11 30 16 Wed Oct 21 3 6 1 2 1 10 32 2 1 8 10 301 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 5 10 301 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 18 10 301 E i m O Click to Zoom Out 8 Click anywhere on this window to return to the previous window view see Step 7 of this procedure Refer to Launching User History and Understanding Custom History Display in
144. iated Loopback configuration option field selected possible settings include Disable Local DIPLB DCLB and Both entering d or D displays the first value starting with d Disable In this example entering dt or DT would display DTPLB as the selection Switch to the function keys area and select or enter a designated function key Example To save a configuration option change select Save S ors is the designated function key If a field is blank and the Message area displays valid selections press the spacebar the first valid setting for the field appears Continue pressing the spacebar to scroll through other possible settings March 2000 2 9 User Interface and Basic Operation 2 10 March 2000 9664 A2 GB20 00 Configuration This chapter includes the following Basic Configuration Configuration Option Areas Accessing and Displaying Configuration Options Changing Configuration Options Saving Configuration Options Minimal Configuration Before Deploying Remote Units Entering System Information and Setting the System Clock m Setting Up for Trap Dial Out Setting Up Call Directories for Trap Dial Out m Setting Up Auto Configuration Selecting a Frame Relay Discovery Mode Automatically Removing a Circuit m Setting Up Management Setting Up Local Management at the Central Site Setting Up So the Router Can Receive RIP Setting Up Service Provider Connectivity at the Cen
145. ice 3 30 SNMP NMS options Quick Reference selecting a field R from a menu Self Test Results messages ratios FDR and DDR Send test pattern 6 15 a rear panel serial number NAM 5 2 remote units minimal configuration Service A reports Network Health service level resetting management Statistics reports the unit verification unit default configuration options configuring 3 20 restoring communication with a misconfigured unit statistics 5 24 retrieving statistics verifier SLV Return Enter key 2 6 service provider management control connectivity revision software and hardware RFC 1213 and 1573 Session RFC 1315 Access Level 3 41 4 5 4 7 RFC 1604 ending RFC 1659 starting RFC 1757 Set DE RFC 2021 setting right arrow key 2 6 Date amp Time system clock 3 8 RIP 1 3 3 15 3 52 date and time 9664 A2 GB20 00 March 2000 Index setting up auto configuration external modem local management 3 14 service provider connectivity SNMP trap managers so router can receive RIP SLA SLIP SLM 1 1 OpenLane SLV service level verifier 1 1 configuring 3 20 Delivery Ratio 3 20 DLCI Down on Timeout Packet Size performance statistics reports Sample Interval secs 3 20 Synchronization Role 3 21 Timeout Error Event Threshold 3 20 3 21 SNMP assigning community names access levels limiting access Management 3 39
146. ick on the Config Manager icon to open the Configuration Manager main window 2 Select the Custom radio button from the Properties File area in the upper right of the window then Property down the center of the screen The Custom Property Editor window opens Property Editor Custom Domain RT Delay Proxy SNMP Properties File Grenadaso Type FrameRelay Logging Domain Stat Host Cony ART DLC Trap Variable Rising Falling DLCI USRIEF FrSent elta 46000 45000 3 Select a DLCI from the Trap list and select the Edit button to the right of the list The Edit Trap window opens 9664 A2 GB20 00 March 2000 8 9 Setting Up NetScout Manager Plus for FrameSaver Devices Domain Stats Type Trap ariable Key1 Key2 Type Threshold Severity Script Description Community Edit Trap USRDEF as Ethernet Stats H Drop Events RA 40 300 _ Absolute Delta Rising _ Falling _ Both 45000 5000 Al p SLY Frames Snt Rising Thresh Falling Threshold Reached public public Trap Number Check every 4 Edit any trap defaults that may be required See Step 4 of Adding SLV Alarms Manually for field settings you may want to change 5 Select the OK button at the bottom of the screen to apply your changes The window closes and the Configuration Manager main window reappears 6 Select the Install button down the center of the Confi
147. iguration See Setting Up Auto Configuration for additional information 9664 A2 GB20 00 March 2000 3 3 Configuration Configuration Option Areas The FrameSaver unit arrives with configured factory default settings which are located in the Factory Default Configuration option area You can find the default settings for configuration options in the m FrameSaver SLV 9664 Quick Reference Configuration Option Tables lf the factory default settings do not support your network s configuration you can customize the configuration options to better suit your application Four configuration option storage areas are available Configuration Option Area Description Current Configuration The currently active set of configuration options Customer Configuration 1 An alternate set of configuration options that the customer can set up and store for future use Customer Configuration 2 Another alternate set of configuration options that the customer can set up and store for future use Default Factory Configuration A read only configuration area containing the factory default set of configuration options You can load and edit default factory configuration settings but you can only save those changes to the Current Customer 1 or Customer 2 configuration option areas The Current Customer 1 and Customer 2 configuration option areas are identical to the Default Factory Configuration until modified by the customer 3 4 Marc
148. in the FrameSaver unit for each interface An interface is a specific DLCI or the entire frame relay interface A table must be created for each DLCI or frame relay link to be monitored Additional user history tables are created using the command line prompt in NetScout Manager Plus to load a file that contains the OIDs Object IDs to be monitored into the unit OpenLane provides several useful examples including three files containing a complete set of OIDs appropriate to the interface to be monitored one for a DLCI one for a frame relay link and one containing system type OIDs Any of these files can be used as a template when creating customized history files specific to the FrameSaver unit These files have a pdn udh user defined history format and are found in the OpenLane netscout userHistory directory The userHistory files should be moved to SNSHOME usr So they can be used A separate udh file must be created and loaded for each DLCI or link that will be monitored before a customized user history table can be loaded Use a text editor to create these udh files by Copying one of the interface specific files DLCI or link and editing it using one of the examples provided as a guide m Copying one of the examples provided and editing the extensions to fit the FrameSaver unit CAUTION Two user history table files are already configured and installed in the unit UserHistory1 and UserHistory2 These files must not be
149. iod of time It is recommended that this feature be used when the FrameSaver unit is remotely managed through an inband data stream PVC If a test is accidently commanded to execute on the interface providing management access control is regained when the specified time period expires automatically terminating the test To use this feature enable the Test Timeout configuration option and set a duration for the test to run in the Test Duration min configuration option see Configuring General System Options in Chapter 3 Configuration 6 12 March 2000 9664 A2 GB20 00 Troubleshooting Starting and Stopping a Test Use this procedure to start monitor or abort specific tests To abort all active tests on all interfaces see Aborting All Tests When the status of a test is The only command available is Start or stop an individual test using the same procedure B gt Procedure To start and stop a test 1 Select the Test menu Main Menu Test 2 Highlight the Start command for the test you want to start and press Enter Stop now appears and is highlighted and the status of the test changes to Active 3 Press Enter to stop the test Start reappears and the status of the test changes back to Inactive 4 View the length of time that the test has been running in the Result column Aborting All Tests Use the Abort All Tests selection from the Test menu to abort all tests running on all interfaces with
150. is product is available at www paradyne com Select Library Technical Manuals To order a paper copy of this manual m Within the U S A call 1 800 PARADYNE 1 800 727 2396 Outside the U S A call 1 727 530 8623 9664 A2 GB20 00 March 2000 1x About This Guide Conventions Used Convention Used When Used Menu selection sequence To provide an abbreviated method for indicating the selections to be made from a menu or selections from within a menu before performing a procedural step For example Main Menu gt Status gt System and Test Status indicates that you should select Status from the Main Menu then select System and Test Status Path To provide a check point that coincides with the menu path shown at the top of the screen Always shown within parentheses so you can verify that you are referencing the correct table e g Path main config alarm Brackets To indicate multiple selection choices when multiple options can be displayed e g Clear Network Port 1 Statistics Text highlighted in red To indicate a hyperlink to additional information when viewing this manual online Click on the highlighted text X March 2000 9664 A2 GB20 00 About the FrameSaver SLV 9664 This chapter includes the following SLM Overview m FrameSaver SLV 9664 Features SLM Overview The Service Level Management SLM Solution consists of m FrameSaver SLV units m OpenLane SLM system NetScout
151. isingThreshold by alarmValue RFC 1757 alarmValue Sp alarmRisingThreshold alarmRising Threshold or e g Octets received on Sync alarm Falling Threshold Data Port S01P1 frame relay RFC 1757 rose to threshold of 1 devLastTrapString typeString is rose to devHealthAndStatus if alarmValue equals mib alarmRisingThreshold otherwise it is exceeded fallingAlarm alarmindex RFC 1757 Object being monitored has fallen below the set threshold alarmVariable RFC 1757 String Change in variableName alarmSample Type typeString threshold of RFC 1757 alarmRisingThreshold by alarmValue RFC 1757 alarmFallingThreshold alarmValue alarmFallingThreshold e g Octets received on Sync RFC 1757 Data Port SO1P1 frame relay devLastTrapString rose to threshold of 1 devHealthAndStatus typeString is fell to mib if alarmValue equals alarmFalling Threshold otherwise it is fell below March 2000 B 13 SNMP MIBs and Traps and RMON Alarm Defaults RMON Alarm and Event Defaults B 14 The FrameSaver unit supports automatic generation of RMON alarm and event information Each alarm sets an SNMP variable to monitor When the threshold set for the monitored variable is exceeded an SNMP trap or a log event is sent Event Defaults Since all events sent are under the control of the FrameSaver unit there is no need to define multiple events for ea
152. itoring at sites where FrameSaver units are operating with NetScout Probes use the following ifName ifDescr and iflndex Table B 2 NetScout Interface Objects Information Frame Relay Logical Layer Network ISDN S T For the user side 1 RMON IN OUT Network ISDN S T of FR DTE Child Card LL S T FR NIM S W Release MM mm bb Hardware Version hhhh hhh Frame Relay 1 Network For the network side RMON IN OUT Network ISDN S T of FR SERVICE Child Card LL S T FR NIM S W Release MM mm bb Hardware Version hhhh hhh RMON Logical Layer RMON Frame These values are IN RMON IN fName of the 17 48 Relay Logical calculated interface Interfaces a For the DTE ifIndex 1 2417 OUT RMON OUT Forthe DCE DTE _ fName of the interface calculated value 1 RMON Virtual These values are VIRTUAL PVC 65 512 Interfaces calculated based on interface number the probe s internal DLCI number ALL circuit index circuit index 65 RMON Virtual These values are IN VIRTUAL PVC 513 1023 Logical calculated interface number Interfaces For the DTE DLCI number DTE virtual interface ifIndex 65 2 513 OUT VIRTUAL PVC interface number For the DCE DLCI number DCE DTE calculated value 1 March 2000 B 5 SNMP MIBs and Traps and RMON Alarm Defaults Standards Compliance for SNMP Traps B 6 This section describes the FrameSaver u
153. k For multiplexed DLCls at least one EDLCI must be unconnected for the DLCI to be a valid selection NOTE Source DLCI has no value if Source Link contains no value 16 1007 Specifies the DLCI number Source EDLCI Possible Settings 0 62 Default Setting Initially blank no default Specifies the source Embedded Data Link Connection Identifier EDLCI for a frame relay interface when a multiplexed DLCI record is selected as one end of a connection Display Conditions This option only appears when Source DLCI contains a multiplexed DLCI record number 0 62 Specifies the EDLCI number March 2000 3 31 Configuration Table 3 8 PVC Connection Options 2 of 2 Primary Destination Link Possible Settings Net1 FR1 Default Setting Initially blank no default Specifies the frame relay interface used as the primary destination link the to end of a from to link The only valid settings for this configuration option are frame relay interfaces that have at least one DLC or EDLCI defined which are not part of a PVC connection or management link For example if the network data port has no DLCls defined this interface would not appear as a valid setting Net1 FR1 Specifies the network interface as the destination link Primary Destination DLCI Possible Settings 16 1007 Default Setting Initially blank no default Specifies the primary destination DLCI for a frame relay interface The DL
154. lected Data 0 0 00 ccc eee ees 5 35 9664 A2 GB20 00 March 2000 iii Contents 6 7 iv Troubleshooting E Problam NGAOS srisissosdrainap ind Ersta RANE nA 6 2 Resetting the Unit and Restoring Communication 6 3 Resetting the Unit from the Control Menu 0008 6 3 Resetting the Unit By Cycling the Power 0005 6 3 Restoring Communication with a Misconfigured Unit 6 4 m Troubleshooting Management Link Feature 0008 6 5 LMI Packet Capture Utility Feature 0 0 cece eee 6 5 Viewing Captured Packets from the Menu Driven User Interface 6 6 ee en en ee E ee eS ee 6 7 m roubleshooting Tables cc cstcncvoctevedveveceavedeeeeetanddee ses 6 10 Device PIOUS lt ctveceiwd dnd destinis rirerire ieii 6 10 Frame Relay PVC Problems 0 0 00 cece een eens 6 11 E Teste AVAlaDIS 2 ohcbsenteauhuee tbe aves os obese eyseeendesepiaguaes 6 12 Test Timeout Feature 22 ocaecencee tase een ebd Cues aen eed eee ses 6 12 m Starting and Stopping a 6S so cceccdeducts eset eecesu gaat ewondee snes 6 13 POON AN IONS 12 54 61 books erin edi beaker eb eed 6 13 E PG TOSS ae ected ee hig oh we aoe E eet ee 6 14 Network or Port Internal PVC Loopback 045 6 15 See MOU ying cach og AREE ERDE does ean aersyaesipaeeies ee nes 6 15 Pe eT oops tah ed sae die a E eee ee ae eee oars S 6 16 OMe CNUI Gee danse tucks Sete koeeue bere eaetwen et
155. lick on the Config Manager icon to open the Configuration Manager main window Select the Add button down the center of the screen Minimally enter the following Agent name IP address Properties File Select paradyne Select the OK button at the bottom of the screen to add the agent discover its DLCls and return to the Configuration Manager main window The frame relay agent just entered appears in the agent list box with its DLCls in the DLCI list box at the bottom of the screen Select the Test button fourth button down center of the screen to make sure you can communicate with the agent Refer to Adding Frame Relay Agents in the NetScout Manager Plus amp NetScout Server Administrator Guide for additional information March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices Verifying Domains and Groups B gt Procedure 1 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected click on the Config Manager icon to open the Configuration Manager main window Configuration Manager File Password w Agent w AgentGroup w Switch FrameRelay Domain wv R Reley IP Address Properties File fw42prop Shared w Custom 135 90 153 3 ia Samples Interval Logging 135 90 153 4 Edit Domain Groups SH LH SH LH Stat Host Cony Delete Test Learn Property Install l cococcocococoso Arar Ar Ar Ar Ar ATAA cocccococeoc
156. lity for each DLCI onto a single page At a Glance Reports Provides consolidated DLCI and network performance information onto a single page At a Glance Report Consolidates bandwidth utilization network traffic events occurring over the reporting period and availability and latency levels information Variables other than bandwidth can be selected for a trend report e g burst octets but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports Supplemental Reports and Health reports Use trend reports to view individual variables for DLCls having a high Health Index rating to help locate which variable is causing a problem leading to a DLCI s poor Health Index rating FrameSaver SLV Plus At a Glance Report Performs trend analysis on up to ten specified variables for DLCls see page 9 9 for an example This is the first Network Health report to integrate the FrameSaver SLV s unique monitoring capabilities using the unit s SLV enhanced network statistics 9 8 March 2000 9664 A2 GB20 00 Setting Up Network Health for FrameSaver Devices Paradyne Frame Saver SLV Plus At a Glance Report WAN Element LangoHedBank dici 10 895 Bytes In bytes sec Latency Maximum Average meach ERE 2th 25K LEK HE WaT emp Bytes Out bytes sec Burst Out Distribution bytes sec insite 1H TE 12K Hak y o se CT amp z T amp T 1 Gl
157. ls being sent from the leased line BRI S T network interface toward an attached DSU NT1 INFOO No Signal Indication This occurs when the unit is first connected when power is applied or when frame alignment is lost INFOS Synchronized frames are being transmitted This occurs when frame alignment is established but the activation signal INFO4 has not yet been received Until the activation signal is received data transmission cannot be assured March 2000 9664 A2 GB20 00 Operation and Maintenance Table 5 11 Network Interface Status 2 of 2 Field Status What It Indicates Receive Signal Shows the signals being received on the leased line BRI S T network interface from the attached DSU NT1 INFOO No Signal Indication No signal is present or a continuous flow of binary ones is being received INFO2 Frames with all B channel bits and unused bit positions set to binary zero are being received N and L bits are set according to normal coding rules The activation bit Bit A is set to binary zero INFO4 Frames with operational data are being received The activation bit Bit A is set to binary one 9664 A2 GB20 00 March 2000 5 21 Operation and Maintenance Performance Statistics Use the Performance Statistics menu to display statistical information for a selected interface Statistical information is useful when trying to determine the severity and frequency or duration of a co
158. lt Setting V 35 Selects the type of port to be used for the user data port E530 The port is an EIA 530A compatible DCE An ElIA 530 compatible DTE can be directly connected to the DB25 connector V 35 The port is a V 35 compatible DCE A V 35 compatible DTE can be connected to the DB25 connector by using an adapter cable X 21 The port is a V 11 X 21 compatible DCE A V 11 X 21 compatible DTE can be connected to the DB25 connector by using an adapter cable Transmit Clock Source Possible Settings Internal External Default Setting Internal Determines whether the DTE s transmitted data is clocked into the FrameSaver unit by its internal transmit clock or by the external clock provided by the DTE NOTE Changing settings for this configuration option causes the FrameSaver unit to abort any physical port tests including any DTE initiated loopback tests Display Conditions This option does not appear when Port Type is set to X 21 the signal is assumed to be asserted Internal The FrameSaver unit uses the interchange circuit DB ITU 114 Transmit Signal Element Timing TXC DCE source for timing the incoming data External The DTE provides the clock for the transmitted data and the FrameSaver unit uses the interchange circuit DA ITU 113 Transmit Signal Element Timing XTXC DTE source for timing the incoming data Invert Transmit Clock Possible Settings Auto Enable Disable Defaul
159. ly or the DLCls configured for the FrameSaver unit may not match the DLCls supplied by the service provider Unknown DLCI The number of frames received over the interface that were addressed to unknown DLCls The DLCI may not have been configured or it has been configured to be Inactive Indicates that the FrameSaver units or devices at both or either end of the circuit have been configured incorrectly Unknown Error The number of frames received over the interface that do not fall into one of the other statistic categories Indicates that the error is not one that the unit can recognize Frame Relay LMI LMI Protocol The LMI protocol configured for the frame relay link Normal condition Status Msg Received The number of LMI status messages received over the interface Normal condition Total LMI Errors The number of LMI errors Reliability errors protocol errors unknown report types unknown information elements and sequence errors are included in this total Network problems Number of Inactives The number of times the LMI has declared the frame relay link Inactive Network problems 9664 A2 GB20 00 March 2000 5 29 Operation and Maintenance Table 5 14 Frame Relay Performance Statistics 3 of 3 Statistic What It Indicates Frame Relay HDLC Errors Rx Total Errors The number of receiver errors on the interface The following are included in this count Receive invalid frames short frames long f
160. m threshold values match service level agreement values The copied fct file can then be used to replicate alarm threshold values for all DLCls on the unit using the eztrap utility All fct files must be in NSHOME usr To configure alarms manually see Adding SLV Alarms Manually NOTE Perl must be installed in your system to use the eztrap utility in the procedure below If you have an NT system please install Perl before proceeding B gt Procedure 1 Open a terminal window and go to NSHOME usr 2 Type eztrap i filename tct o agentname tct agentname and press Enter to run the eztrap utility to create alarm threshold values across all DLCls for the copied fct file The message eztrap done appears when the fct file is transferred 3 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected click on the Config Manager icon to open the Configuration Manager main window 4 Edit any alarm values that need to be changed 5 Select the Install button down the center of the Configuration Manager main window to load alarms for the unit This may take some time so please be patient See Editing Alarms if any default settings need to be changed 8 8 March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices Editing Alarms B gt Procedure 1 From the NetScout Manager Plus main window with the FrameRelay and Admin radio buttons still selected cl
161. mmand was entered Try again entering the correct file with the put command User attempted to upload a program file from the unit Enter the put command instead of a get command you can only transfer files to the unit not from it See Upgrading System Software Wait until message clears No action needed Command takes longer than 5 seconds Yes or y was entered in the Reset COM Port usage field of the System Paused menu March 2000 5 9 Operation and Maintenance 5 10 Table 5 5 Device Messages 5 of 5 Message What It Indicates What To Do Test Active No higher priority health Contact service provider if test and status messages exist initiated by the network and a test is running m Wait until the test ends and message clears Cancel all tests from the Test screen Path main test Stop the test from the same screen the test was started from User Interface Already in Use Two Telnet sessions are Wait and try again already in use when an attempt to access the menu driven user interface through the COM port is made Contact one of the IP address user and request that they log off IP addresses and logins of the users currently accessing the interface are also provided User Interface Idle Previously active session is now closed ended and access via the COM port is now available Session has been ended No action neede
162. mmunication port and Telnet Login Required or FTP Login Required for a Telnet or FTP Session 9664 A2 GB20 00 March 2000 4 11 Security and Logins See Configuring SNMP NMS Security in Chapter 3 Configuration for more information about security configuration options Modifying a Login Logins are modified by deleting the incorrect login and creating a new one Deleting a Login B gt Procedure To delete a login record 1 Select Administer Logins Main Menu Control Administer Logins 2 Page through login pages records using the PgUp or PgDn function keys until the login to be deleted is displayed 3 Select Delete 4 Save your deletion When the deletion is complete the number of login pages records reflects one less record and the record before the deleted record reappears Example Page 2 of 4 is changed to Page 2 of 3 4 12 March 2000 9664 A2 GB20 00 Operation and Maintenance This chapter includes the following 9664 A2 GB20 00 Displaying System Information Viewing LEDs and Control Leads LED Descriptions Control Lead Descriptions Device Messages Status Information System and Test Status Messages which includes Self Test Results Messages Health and Status Messages Test Status Messages Network LMI Reported DLCIs Status PVC Connection Status Network Interface Status Performance Statistics Clearing Performance Statistics Service Level Verificati
163. move the cursor from position to position 2 Press Enter The selected menu or screen appears B gt Procedure To return to a previous screen press the Escape Esc key until you reach the desired screen Switching Between Screen Areas Use Ctrl a to switch between screen areas see the example on page 2 5 B gt Procedure To switch to the function keys area 1 Press Ctrl a to switch from the screen area to the function keys area 2 Select either the function s designated underlined character or Tab to the desired function key 3 Press Enter The function is performed To return to the screen area press Ctrl a again 2 8 March 2000 9664 A2 GB20 00 Selecting a Field User Interface and Basic Operation Once you reach the desired menu or screen select a field to view or change or issue a command Press the Tab or right arrow key to move the cursor from one field to another The current setting or value appears to the right of the field Entering Information 9664 A2 GB20 00 You can enter information in one of three ways Select the field then Manually type in enter the field value or command Example Entering bjk as a user s Login ID on the Administer Logins screen from the Control menu branch Type in enter the first letter s of a field value or command using the unit s character matching feature Example When configuring a port s physical characteristics with the Port DTE Init
164. n 3 Close the FTP session SLV statistics and or LMI Packet Capture data are now available for reporting 9664 A2 GB20 00 March 2000 5 35 Operation and Maintenance 5 36 March 2000 9664 A2 GB20 00 Troubleshooting 9664 A2 GB20 00 This chapter includes the following Problem Indicators Resetting the Unit and Restoring Communication Resetting the Unit from the Control Menu Resetting the Unit By Cycling the Power Restoring Communication with a Miscontigured Unit Troubleshooting Management Link Feature LMI Packet Capture Utility Feature Viewing Captured Packets from the Menu Driven User Interface Alarms Troubleshooting Tables Device Problems Frame Relay PVC Problems Tests Available Test Timeout Feature Starting and Stopping a Test Aborting All Tests PVC Tests PVC Loopback Send Pattern Monitor Pattern Connectivity March 2000 6 1 Troubleshooting Physical Tests DTE Loopback m P Ping Test Lamp Test Problem Indicators The unit provides a number of indicators to alert you to possible problems Indicators See Viewing LEDs and Control Leads and LED Descriptions in Chapter 5 Operation and Maintenance as well as the user interface screen Main Menu gt Status Display LEDs and Control LEDs Health and Status Health and Status Messages in Chapter 5 Operation and Maintenance Main Menu gt Status System and T
165. n be performed by pressing a specified key then pressing Enter Message Area System related information and valid settings for input fields in the lower left corner System and Test Status messages in the lower right corner 9664 A2 GB20 00 March 2000 2 5 User Interface and Basic Operation Navigating the Screens You can navigate the screens by m Using keyboard keys Switching between the two screen work areas using function keys Keyboard Keys Use the following keyboard keys to navigate within the screen area Press To Ctrl a Move cursor between the screen area and the screen function keys area Esc Return to the previous screen Right Arrow on same screen row or Move cursor to the next field Tab on any screen row Left Arrow on same screen row or Move cursor to the previous field Ctrl k Backspace Move cursor one position to the left or to the last character of the previous field Spacebar Select the next valid value for the field Delete Del Delete character that the cursor is on Up Arrow or Ctrl u Move cursor up one field within a column on the same screen Down Arrow or Ctrl d Move cursor down one field within a column on the same screen Right Arrow or Ctrl f Move cursor one character to the right if in edit Left Arrow or Cirl b Move cursor one character to the left if in edit mode Redraw the screen display clearing information typed in but not yet entered Enter Re
166. n the System Information screen Invalid Already A test was already in No action needed Active progress when it was selected Invalid Password Login is required and an Try again incorrect password was entered access is denied Contact your system administrator to verify your password Invalid Test A conflicting loopback or Wait until other test ends and Combination pattern test was in progress message clears when Start was selected to start another test or was active on the same or another interface when Stop the test from the same Start was selected screen the test was started from Cancel all tests from the Test screen Path main test Limit of six Login IDs An attempt to enter a new Delete another login password reached login ID was made and the combination limit of six login oassword combinations has been reached Reenter the new login ID Limit of Mgmt PVCs New was selected from the Do not create the reached PVC Connection Table and management PVC the maximum number of management PVCs has Delete another management already been created PVC and try again March 2000 5 7 Operation and Maintenance Table 5 5 Device Messages 3 of 5 Message What It Indicates What To Do Limit of PVC Connections reached Name Must be Unique No Destination Link DLCls Available No DLCls available for connection No DLCls available for connection No DLCls Available for Mgmt PVC No D
167. n view or edit Clear Clears the subnet mask for the COM port and fills the address with zeros When the node subnet mask is all zeros the IP protocol creates a default subnet mask based upon the class of the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 9664 A2 GB20 00 March 2000 3 51 Configuration Table 3 15 Communication Port Options 4 of 4 Link Protocol Possible Settings PPP SLIP Default Setting PPP Specifies the link layer protocol to be used Only in effect when the COM port is configured as a network communication link Port Use option is set to Net Link Display Conditions This option only appears when Port Use is set to Net Link PPP Point to Point Protocol SLIP Serial Line Internet Protocol RIP Possible Settings None Proprietary Standard_out Default Setting None Specifies which Routing Information Protocol RIP is used to enable routing of management data between devices Display Conditions This option only appears when Port Use is set to Net Link None No routing is used Proprietary A proprietary variant of RIP version 1 is used to communicate routing information only between devices to enable routing of IP traffic Standard_out The device will send standard RIP messages to communicate routing information about other FrameSaver units in the network Standard RIP messages received on this link are ignored N
168. ndition Main Menu Status Performance Statistics Physical and link layer statistics Layers 1 and 2 are collected on the port The following menu shows the performance statistics that can be selected Performance Statistics Menu main status performance 9664 Device Name Node A 5 26 1999 23 32 PERFORMANCE STATISTICS Service Level Verification DLCI Frame Relay Clear All Statistics Ctrl a to access these functions ESC for previous menu MainMenu Exit 5 22 March 2000 9664 A2 GB20 00 Operation and Maintenance Clearing Performance Statistics Performance statistics counters can be reset to the baseline when using a directly connected asynchronous terminal and your security Access Level is Level 1 This feature is useful when troubleshooting problems Statistic counters are not actually cleared using this feature True statistic counts are always maintained so SLAs can be verified and they can be viewed from an SNMP NMS However since statistics can be cleared locally the statistics viewed via the menu driven user interface may be different from those viewed from the NMS B gt Procedure To clear all statistics Performance Statistics Clear All Statistics B gt Procedure To clear specific sets of statistics m Use the ClrSLV amp DLCIStats function key to reset the SLV and DLCI performance statistic counters for the currently displayed DLCI from one of the following screens Performance Statistics
169. network interface when LMI on Port 1 goes down or LMI down on Port 1 when LMI on the network interface goes down and allows LMI to come back up when LMI comes back on the other interface That is the LMI state for one interface is dependent on the other Use this setting when backup is through the router instead of the unit It is not recommended since it makes fault isolation more difficult LMI Error Event N2 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 3 Configures the LMI defined N2 parameter which sets the number of errors that can occur on the LMI link before an error is reported Applies to both the user and network sides of a UNI 1 10 Specifies the maximum number of errors March 2000 9664 A2 GB20 00 Configuration Table 3 1 System Frame Relay and LMI Options 2 of 2 LMI Clearing Event N3 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 1 Configures the LMI defined N3 parameter which sets the number of error free messages that must be received before clearing an error event Applies to both the user and network sides of a UNI 1 10 Specifies how many error free messages it will take to clear the error event LMI Status Enquiry N1 Possible Settings 1 2 3 4 255 Default Setting 6 Configures the LMI defined N1 parameter which sets the number of status enquiry polling cycles that the user side of the LMI initiates before a full status enquiry i
170. nformation March 2000 15 Setting Up NetScout Manager Plus for FrameSaver Devices Monitoring a DLCI s History Data Once the monitoring variables have been defined a problem DLCI can monitored B gt Procedure To monitor user history data 1 From the NetScout Manager Plus main window with the FrameRelay radio button still selected select the Traffic radio button The appropriate icons appear 2 Highlight an agent in the agent list box so that its DLCls appear in the DLCI list box under the agent list box 3 Highlight the DLCI to be monitored 4 Click on the Custom History icon The NetScout Custom History window opens Adjust the size of the window so the entire report can be viewed NetScout Custom History GrenadaS1 DLCI 301 NetScout Custom History Grenada51 DLCI 301 Interval 60 Seconds File View Format 0 11 00 16 11 05 16 11 10 17 11 15 17 11 20 16 11 25 16 Wed Oct 21 1 3 6 1 2 1 10 32 2 1 6 10 301 1 10 32 2 1 8 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 4 10 301 1 1795 2 24 2 6 9 4 1 1 5 10 301 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 10 301 1 1795 2 24 2 6 9 4 1 1 18 10 301 8 16 March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices 5 Select History List from the View menu The History List window opens The newly defined user history variables should appear on this list History List serHistoryl serHistory UserHistorys Ok Cancel 6 Hig
171. ng PVC Connections lt 4 ccccs cece cndad ented cuhnaugutagacd 3 31 m Setting Up Management and Communication Options 3 33 Configuring Node IP Information nananana anaana 3 33 Configuring Management PVCS 0 0 ccc eee 3 36 Configuring General SNMP Management 045 3 39 Configuring Telnet and or FTP Session Support 3 40 Configuring SNMP NMS Security Options 4 3 43 Configuring SNMP Traps and Trap Dial Out 3 44 Configuring the Communication Port 0 0c eee eens 3 49 Configuring the COM Port to Support an External Modem 3 53 ii March 2000 9664 A2 GB20 00 Contents 4 Security and Logins E DUNG Peres 6 cave cde teacade tne teecsee ee theeeece de aheanedennad 4 2 m Controlling Asynchronous Terminal Access anaana nannan 4 2 m Controlling External COM Port Device Access 00000 4 4 Controlling Telnet or FTP ACCESS 0 cc eens 4 4 Limiting TONG ACCESS ic cecsyemseiweediesesdeerdendaseeteds 4 5 CUM FIP ACCOSS vena cad na denn cecuee edna NEREA 4 6 Limiting Telnet or FTP Access Over the TS Management Link 4 7 Controlling SNMP ACCESS 00 0 c ccc ee eee eens 4 8 Disabling SNMP Access inc c e cots ected entadageavaebagactauaoes 4 8 Assigning SNMP Community Names and Access Levels 4 9 Limiting SNMP Access Through IP Addresses 4 4 10 mM
172. ng the System Clock 3 8 m Setting Up for Trap Dial Out 0 0 0 0 cc eee 3 9 Setting Up Call Directories for Trap Dial Out 3 9 m Setting Up Auto Configuration 0 cece teens 3 10 Selecting a Frame Relay Discovery Mode 0006 3 11 Automatically Removing a Circuit 0 ccc ccc eee 3 13 m Setting Up Management 0 00 ccc 3 14 Setting Up Local Management at the Central Site 3 14 Setting Up So the Router Can Receive RIP 055 3 15 Setting Up Service Provider Connectivity at the Central Site 3 15 m Setting Up Back to Back Operation 0 00 cee eens 3 16 Changing Operating Mode 00 c cece eee eens 3 16 Configuration Option Tables 0 0 ccc cee eens 3 17 Configuring the Overall System 0 cc cece eee 3 17 Configuring Frame Relay and LMI for the System 3 18 Configuring Service Level Verification Options 3 20 Configuring General System Options 0000 eee ee eee 3 22 Configuring the Physical Interfaces 0 cece eee eee 3 23 Configuring the Network Interface 0 c cee eee eee 3 23 Configuring the User Data Port 0 00 cece eee eee 3 24 Configuring Frame Relay for an Interface 0 cee eee 3 26 m Manually Configuring DLC Records nasara c cece eee 3 28 m Configuri
173. ngestion notifications The network sends FECNs to notify users of data traffic congestion in the same direction of the frame carrying the FECN indicator March 2000 5 27 Operation and Maintenance Frame Relay Performance Statistics 5 28 The following statistics appear when Frame Relay is selected from the Performance Statistics menu Main Menu gt Status Performance Statistics Frame Relay All counts continue to increment until the maximum value is reached 232 2 then the count starts over The NextLink and PrevLink function keys only appear when multiple frame relay links have been configured Table 5 14 Frame Relay Performance Statistics 1 of 3 Statistic What It Indicates Frame Relay Link Frames Sent The number of frames sent over the interface Frames Received The number of frames received over the interface a aa Characters Sent The number of data octets bytes sent over the interface Characters Received The number of data octets bytes received over the interface FECNs Received The number of forward explicit congestion notifications received over the interface The network sends FECNs to notify users of data traffic congestion in the same direction of the frame carrying the FECN indicator BECNs Received The number of backward explicit congestion notifications received over the interface The network sends BECNs to notify users of data traffic congestion in
174. nit s compliance with SNMP format standards and with its special operational trap features All traps have an associated string to help you decipher the meaning of the trap Strings associated with an interface with a substring containing ifString have the following format DLCI diciNumber circuitld of ifName frame relay link linkName dlciNumber is the DLCI number DLCI diciNumber circuitld only appears when a DLCI is associated with the trap circuitld is the name given to the circuit It can be an empty string or a 1 64 byte string within quotes e g Chicago to New York and only appears when a DLCI with circuitID is associated with the trap linkName is the name given to the link Frame relay linkName only appears when a frame relay link has been named and is associated with the trap ifName is the string returned for the SNMP ifName variable Example DLCI 100 of Sync Data Port S01P1 frame relay In this example a DLCI and a frame relay link are associated with the trap The unit supports the following traps warmStart authenticationFailure linkUp and linkDown enterprise Specific RMON Specific These traps are listed in alphabetical order within each table March 2000 9664 A2 GB20 00 Trap warmStart SNMP MIBs and Traps and RMON Alarm Defaults This trap indicates that the FrameSaver unit has been reset and has stabilized Table B 3 wa
175. nnected after a specified period of keyboard inactivity Enable Terminates the session after the Disconnect Time expires Disable Does not terminate Telnet session during inactivity Disconnect Time Minutes Possible Settings 1 60 Default Setting 10 Sets the amount of keyboard inactive time allowed before a user session is disconnected Display Conditions This option does not appear when Inactivity Timeout is disabled 1 60 Up to an hour can be set FTP Session Possible Settings Enable Disable Default Setting Enable Determines whether the system responds as a server when an FTP file transfer protocol client on an interconnected IP network requests an FTP session This option must be enabled when downloading files Enable Allows an FTP session between the system and an FTP client Disable Does not allow FTP sessions 9664 A2 GB20 00 March 2000 3 41 Configuration Table 3 12 Telnet and FTP Session Options 3 of 3 FTP Login Required Possible Settings Enable Disable Default Setting Disable Specifies whether a login ID and password are required for an FTP session If required the login used is the same login used for a menu driven user interface session This option does not affect the TS Management Link Enable User is prompted for a login ID and password Disable No login is required for an FTP session FTP Max Receive Rate kbps Possible Settings 1
176. nnected to the FrameSaver unit for the management interface e g Cisco config t router RIP int serialx IP RIP Receive version 1 ctl z WR See Setting Up So the Router Can Receive RIP 3 38 March 2000 9664 A2 GB20 00 Configuration Configuring General SNMP Management 9664 A2 GB20 00 Select General SNMP Management to add change or delete the information needed to allow the FrameSaver unit to be managed as an SNMP agent by the NMS supporting the SNMP protocols see Table 3 11 Main Menu gt Configuration Management and Communication gt General SNMP Management Table 3 11 General SNMP Management Options SNMP Management Possible Settings Enable Disable Default Setting Enable Determines whether the FrameSaver unit can be managed as an SNMP agent by an SNMP compatible NMS Enable Can be managed as an SNMP agent Disable Cannot be managed as an SNMP agent The FrameSaver unit will not respond to SNMP messages nor send SNMP traps Community Name 1 Possible Settings ASCII text entry Clear Default Setting Public in ASCII text field Specifies the first of two names that are allowed to access the objects in the FrameSaver unit s MIB The community name must be supplied by an external SNMP manager whenever the manager tries to access an object in the MIB ASCII text entry Adds to or changes Community Name 1 maximum 255 characters Clear Clears Community Name 1 Name 1 Access P
177. ns Table 3 7 DLCI Record Options 1 of 3 DLCI Number Possible Settings 16 1007 Default Setting Initially blank no default Specifies the number for the DLCI in the DLCI record The parameter determines which DLCI record is used for transferring data on a particular frame relay interface DLCI numbers range from 0 to 1023 However the numbers 0 15 and 1008 1023 are reserved Entry of an invalid number results in the error message Value Out of Range 16 1007 If the DLCI number is part of a connection this field is read only NOTES Ifa DLCI number is not entered the DLCI record is not created The DLCI number entered must be unique for the interface Changing settings for this configuration option causes the FrameSaver unit to abort any active frame relay tests 16 1007 Specifies the DLCI number 3 28 March 2000 9664 A2 GB20 00 Configuration Table 3 7 DLCI Record Options 2 of 3 DLCI Type Possible Settings Standard Multiplexed Default Setting For user data port DLCls Standard For network interface DLCIs Multiplexed Specifies whether the DLCI is standard or multiplexed This field is read only when the selected DLCI is used in a PVC or Management link connection and the DLCI Type is Standard Display Conditions This option does not appear for the user data port and it cannot be changed if the DLCI is specified as the TS Management Link Standard Supports st
178. ntenance Device Messages These messages appear in the messages area at the bottom of the screens All device messages are listed in alphabetical order Table 5 5 Device Messages 1 of 5 Message What It Indicates What To Do Access level is n User s access level is 2 No action needed Read only or 3 user is not authorized to change configurations Already Active Test selected is already Allow test to continue running m Select another test Stop the test Blank Entries New had been selected No action needed Removed from the Administer Logins screen no entry was made then Save was selected Reenter the Login ID Password and Access Level Cannot delete Trap Delete was selected from No action needed or configure Manager the Management PVCs another path for traps and try Options screen but the again PVC had been defined as a trap destination Command Complete Configuration has been No action needed saved or all tests have been aborted Connection Refused Two menu driven user Wait and try again interface sessions are already in use when a Telnet session was attempted Seen at an FTP terminal Destination Not Destination entered is Enter another destination Unique already being used indicator DLCI in connection User tried to delete aDLCI No action needed or Delete connection first that was part of a connection Delete the connection then delete the DLCI Duplicate DLC
179. nused DLCls If the Management PVC selected is defined as a trap Initial Route Destination a Default IP Destination ora TS Management Link an Are You Sure prompt appears to warn you Table 3 10 Management PVC Options 1 of 3 Possible Settings ASCII Text Entry Default Setting Initially blank no default Specifies a unique name for the management PVC as referenced on screens e g London for the London office ASCII text entry Enter a unique name for the management PVC maximum length 8 characters Intf IP Address Possible Settings Node IP Address Special nnn nnn nnn nnn Default Setting Node IP Address Specifies the IP address needed to access the unit via this management PVC providing connectivity to an external IP network through the frame relay network Node IP Address Uses the IP address contained in the Node IP Address see Table 3 9 Node IP Options Special 001 000 000 000 223 255 255 255 Allows you to display edit an IP address for the unit s management PVC when the IP address for this interface is different from the node s IP address March 2000 9664 A2 GB20 00 Configuration Table 3 10 Management PVC Options 2 of 3 Intf Subnet Mask Possible Settings Node Subnet Mask Calculate Special nnn nnn nnn nnn Default Setting Node Subnet Mask Specifies the subnet mask needed to access the unit when the management PVC is providing connectivity to an external IP ne
180. ogin 4 12 keys Destination lead descriptions Default IP Leads Ignore 3 50 DLCI menu branch EDLCI Control Leads and LEDs displaying 5 3 Link 3 32 controlling Device async terminal access messages external device access troubleshooting problems FTP access Dial In Access SNMP access Dial Out Telnet access Delay Time Min 3 47 conversation elements Directory 3 48 copyrights A options 3 9 3 44 CRC Trap 3 47 creating a login 4 11 new PVC connections management links user history files IN 2 March 2000 9664 A2 GB20 00 Directory Alternate Dial Out 3 48 disabling SNMP access Discard Eligible DE Disconnect Time Minutes 3 41 3 51 discovering elements DLCls 9 3 Discovery frame relay FR Frame Relay Mode saving a mode change displaying configuration options identity information LEDs and control leads DLCI Destination 3 32 Down 5 13 6 7 on SLV Timeout interface status monitoring user history Number 3 28 Priority 3 30 Records 3 28 Source 3 31 Statistics status 5 16 Traps on Interfaces Type 3 29 domains and groups correcting verifying 8 5 download capability downloading determining when completed MIBs and SNMP traps SLV alarms software 5 31 user history file DTE Loopback 6 17 port initiated loopbacks DTLB DTR control lead down from Port 1 Device 5 13 6 7 I
181. on Disconnect Time Minutes Possible Settings 1 60 Default Setting 10 Specifies the number of minutes of inactivity that can elapse before the session is disconnected Display Conditions This option only appears when Port Use is set to Terminal 1 60 Sets the time from 1 to 60 minutes inclusive IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies a unique IP address for accessing the unit via the COM port Only in effect when the COM port is configured as a network communication link Port Use option is set to Net Link Display Conditions This option only appears when Port Use is set to Net Link 001 000 000 000 223 255 255 255 Shows the IP address for the COM port which you Can view or edit Clear Clears the IP address for the COM port and fills the address with zeros When the IP Address is all zeros the COM port uses the Node IP Address if one has been configured Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the subnet mask needed to access the unit Only in effect when the COM port is configured as a network communication link Port Use option is set to Net Link Display Conditions This option only appears when Port Use is set to Net Link 000 000 000 000 255 255 255 255 Shows the subnet mask for the COM port which you Ca
182. on Performance Statistics DLCI Performance Statistics Frame Relay Performance Statistics FTP File Transfers Upgrading System Software Determining Whether a Download is Completed Changing Software Transferring Collected Data March 2000 5 1 Operation and Maintenance Displaying System Information 5 2 Use the Identity screen to view identification information about the FrameSaver unit This information is useful if you are purchasing additional or replacement units and or making firmware upgrades Main Menu gt Status gt Identity View this field To find the System Name Domain name for this SNMP managed node up to 255 ASCII characters System Contact Contact person for this SNMP managed node System Location Physical location for this SNMP managed node NAM Type Type of unit installed referred to as a network access module or NAM i e LL S T FR NAM This card type is supported by the SNMP SysDescr Object Hardware Revision Unit s hardware version Format nnnn nnx consists of a 4 digit number followed by two digits and one alphabetic character Current Software Revision Software version currently being used by the unit Format nn nn nn consists of a 6 digit number that represents the major and minor revision levels Alternate Software Revision Software version that has been downloaded into the unit but has not yet been implemented Format is the same as fo
183. on for additional information about accessing and managing the FrameSaver SLV unit through NetScout Manager Plus refer to the NetScout Manager Plus User Guide to help you install the application monitor traffic and diagnose emerging problems on network segments NetScout Manager Plus amp NetScout Server Administrator Guide to help you configure agents remote servers and report templates using the various NetScout products NetScout Probe User Guide to help you install the NetScout Probe between the FrameSaver unit and its router and configure the probe on network segments you want to monitor March 2000 3 Setting Up NetScout Manager Plus for FrameSaver Devices Adding FrameSaver SLV Units to the NetScout Manager Plus Network B gt Procedure 1 2 Bring up the NetScout Manager Plus main window Select the FrameRelay radio button from the agent type selection bar on the left side of the window File w Agent wr AgentGroup w Switch FrameRel ay A list of configured frame relay agents appear in the list box below the Name and IP Address headings If this is a new NetScout Manager Plus installation the list box below the selection bar is blank since no agents are configured yet Select the Admin radio button from the application selection bar to the far right of the screen Applicable configuration and administration icons appear in the box below the application bar Help we Application gt Admin C
184. ons Name for the management PVC Interface IP Address and Subnet Mask if different from the Node s Primary Link for this Management PVC the user data port Primary DLCI i e the data port DLC 3 Save the configuration See Table 3 7 DLCI Record Options and Table 3 10 Management PVC Options for configuration information 3 14 March 2000 9664 A2 GB20 00 Configuration Setting Up So the Router Can Receive RIP Using the system s standard Routing Information Protocol RIP feature routing information is passed to the router over the management PVC so the router can learn routes to FrameSaver SLV devices Node IP information should be set up see Configuring Node IP Information B gt Procedure 1 Configure the router to receive RIP For example if using a Cisco router configure config t router RIP int serialx IP RIP Receive version 1 then ctl z WR 2 Create a Standard DLCI for the user data port Configuration Data Ports DLC Records 3 Create a Management PVC using the user data port DLCI just configured Configuration Management and Communication Management PVCs 4 Set Primary Link RIP to Standard _Out and Save the configuration Refer to Table 3 7 DLC Record Options and Table 3 10 Management PVC Options for configuration information Setting Up Service Provider Connectivity at the Central Site When management needs to be set up between a service provider s customer and
185. or the Status interface are in the correct state to transmit and receive data OFF A Loss of Signal LOS condition has been detected on the leased line network interface when it is not transmitting INFO3 or receiving INFO4 Table 5 3 User Data Port LED Operational Green ON The interchange circuits for the port Status are in the correct state to transmit and receive data OFF The port is idle Occurs if the port is configured to monitor DTR and or RTS and the lead s is not asserted Control Lead Descriptions 9664 A2 GB20 00 See Table 5 2 Network Interface LED for a description of this lead See Table 5 3 User Data Port LED to interpret the user data port OK control lead The LED descriptions and control lead descriptions are the same In addition to the OK LED for the user data port additional control leads can be monitored through the Display LEDs and Control Leads screen These indicators show the current state of each control lead and what they indicate when they are highlighted that is in the On state These are described in Table 5 4 Table 5 4 Additional User Data Port Control Leads Transmit Data Data is being sent to the far end device RXD Data is being received from the far end device DTR Data Terminal Ready The Data Terminal Equipment DTE is not ready to operate RTS Request to Send The DTE has indicated that it is ready to transmit data March 2000 5 5 Operation and Mai
186. ore Getting Started Before getting started you need to copy some OpenLane directories to a NetScout Manager Plus user directory OpenLane provides these directories as a starting point for loading new alarms and creating history files A template of alarms and values for configuring alarms and several templates for creating history files specific to the FrameSaver unit are available OpenLane paradyne directories include the following Properties paradyne fsd file found in OQpenLane netscout alarms directory Properties paradyne fst file found in OQpenLane netscout alarms directory Alarms slvtemplate fct file found in OpenLane netscout alarms directory User history pd udh files found in O penLane netscout userHistory directory These files should be moved to SNSHOME usr so they can be used See Adding SLV Alarms Using a Template and Creating History Files for additional information 8 2 March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices Configuring NetScout Manager Plus 9664 A2 GB20 00 For the NetScout Manager Plus main window to appear make sure your environment is set up exactly as specified in your NetScout Readme file You need to Copy the OpenLane directory to a user directory Add frame relay agents to the NetScout Manager Configure agent properties m Verify and correct domains and groups Monitor the agent and DLCls Refer to the NetScout documentati
187. ork to verify that the path is operational Select Procedure 1 to Ping any far end FrameSaver device To verify the entire path between a newly installed remote site FrameSaver device and the central site NMS During a remote site installation an IP Ping test is typically run from the remote site to Ping the NMS at the central site The remote FrameSaver device must have SNMP trap managers configured and one of those trap managers must be the central site NMS Select Procedure 2 to Ping the NMS at the central site To test the path to the NMS trap managers during installation of the central site FrameSaver unit The remote FrameSaver device must have configured the SNMP trap managers to be sent the Ping Select Procedure 2 to Ping the SNMP trap managers B gt Procedure 1 To Ping any far end FrameSaver device 1 Select the IP Ping test Main Menu gt Test gt IP Ping 2 Enter the IP Address of the device the Ping is being sent to then select Start NOTE If the FrameSaver unit has just initialized or the far end device has just initialized it may take about a minute for the devices to learn the routes via the proprietary RIP 3 Verify the results of the IP Ping test While the test is running In Progress is displayed in the Status field When the test is finished Alive Latency nn ms should appear as the Status nn being the amount of time the test took in milliseconds If any other message is dis
188. orted Self Test Results DLCIs e Health and DLCI Status Status e Test Status e CIR bps PVC Connection Status e Source Link DLCI EDLC e Primary Destination Link DLCI EDLCI Status PVC Tests DLC Number e PVC Loopback Send Pattern e Monitor Pattern e Connectivity A 2 Status MAIN MENU Status System and Test Status Test LMI Reported DLCls Configuration PVC Connection Status Network Interface Status Auto Configuration Performance Statistics Control Display LEDs and Control Leads Identity Network Interface Status e Operating Rate e Interface State e Transmit Signal e Receive Signal PVC Tests Network Data Port Physical Tests Data Port Other IP Ping Lamp Test Data Port Abort All Tests Physical Tests e DTE Loopback March 2000 Performance Identity Statistics System and e Service Level Verification NAM DLC e System Name Frame Relay Contact and Clear All Statistics Location Serial Number e Current and Alternate Software Revisions e Hardware Revision MAIN MENU Status Configuration Auto Configuration Control IP Ping IP Address Status 00 16680a 9664 A2 GB20 00 9664 A2 GB20 00 System Frame Relay and LMI e Service Level Verification e General Auto Configuration Frame Relay Discovery Mode System Information Device Name e System Name Location Contact Date e Time e Automa
189. ossible Settings Read Read Write Default Setting Read Write Specifies the type of access allowed to the objects in the MIB This is the type of access allowed for external SNMP managers accessing MIB objects using Community Name 1 Read Allows read only access SNMP Get command This includes all objects specified as either read only or read write in the MIB RFCs Read Write Allows read and write access SNMP get and set commands Community Name 2 Possible Settings ASCII text entry Clear Default Setting Clear Specifies the second of two names that are allowed to access the objects in the FrameSaver unit s MIB The community name must be supplied by an external SNMP manager whenever the manager tries to access an object in the MIB ASCII text entry Adds to or changes Community Name 2 maximum 255 characters Clear Clears Community Name 2 Name 2 Access Possible Settings Read Read Write Default Setting Read Specifies the type of access allowed to the objects in the MIB This is the type of access allowed for external SNMP managers accessing MIB objects using Community Name 2 Read Allows read only access SNMP Get command This includes all objects specified as either read only or read write in the MIB RFCs Read Write Allows read and write access SNMP get and set commands March 2000 3 39 Configuration Configuring Telnet and or FTP Session Support Telnet and FTP options cont
190. ou have access to the most current system information B gt Procedure To set up FrameSaver SLV support 1 2 G pi Se Start the OpenLane services then access the application Enter a Customer ID for access to customer profiles frame relay access facilities components and PVC components Add FrameSaver devices Create customer profiles Set up historical data collection Set up SLV report filters for Web access to report data See the Quick Start Installation Instructions to learn how to perform these steps and for additional information March 2000 9664 A2 GB20 00 Setting Up NetScout Manager Plus for FrameSaver Devices This chapter includes NetScout Manager Plus information as it relates to FrameSaver SLV devices It includes the following Before Getting Started Configuring NetScout Manager Plus Adding FrameSaver SLV Units to the NetScout Manager Plus Network Verifying Domains and Groups Correcting Domains and Groups Adding SLV Alarms Using a Template Editing Alarms Adding SLV Alarms Manually Creating History Files Installing the User Defined History Files Monitoring a DLCI s History Data Monitoring the Agent Using NetScout Manager Plus Statistical Windows Supported Release 5 5 or higher of the NetScout Manager Plus software provides FrameSaver SLV specific support 9664 A2 GB20 00 March 2000 8 1 Setting Up NetScout Manager Plus for FrameSaver Devices Bef
191. pdn_FrExt mib E Tag devFrExtBurstFrames MIB pdn_FrExt mib E Tag devFrExtLinkNoLMISecs MIB pdn_FrExt mib E Tag devFrExtLinkRxCrcErr MIB pdn_FrExt mib E Tag devFrExtLinkTotTxErrs MIB pdn_FrExt mib E Tag devFrExtLink TotRxErrs MIB pdn_FrExt mib E Tag devFrExtLink TotLMIErrs MIB pdn_FrExt mib E Tag devFrExtLinkUtilUpLimit MIB pdn_FrExt mib E Tag devFrExtLinkUtilRxOctets MIB pdn_FrExt mib E Tag devFrExtLinkUtilTxOctets See Table B 15 for an RMON alarm OID cross reference 9664 A2 GB20 00 March 2000 B 25 SNMP MIBs and Traps and RMON Alarm Defaults Table B 15 Alarm OID Cross Reference 1 of 2 Object ID OID Item MIB Tag 1 3 6 1 2 1 10 32 2 1 1 3 6 1 2 1 10 32 2 1 4 1 D Rx FECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFECNs 1 3 6 1 2 1 10 32 2 1 5 1 D Rx BECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs 1 3 6 1 2 1 10 32 2 1 6 1 D Frames Sent MIB FR DTE MIB RFC 2115 Tag frCircuitSentFrames 1 3 6 1 2 1 10 32 2 1 7 1 D Tx CIR Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitSentOctets 1 3 6 1 2 1 10 32 2 1 7 1 D Tx DLCI Link Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitSentOctets MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedFrames 1 3 6 1 2 1 10 32 2 1 8 1 D Frames Received 1 3 6 1 2 1 10 32 2 1 9 1 D Rx DLCI Link Utilization MIB FR DTE MIB RFC
192. played additional testing will be required 6 18 March 2000 9664 A2 GB20 00 Troubleshooting B gt Procedure 2 To Ping the NMS at the central site 1 Verify that the central site NMS has the FrameSaver unit s IP address in its routing table so it can communicate with the FrameSaver unit 2 Verify that the central site NMS s router has the FrameSaver unit s IP address in its routing table so it can communicate with the FrameSaver unit 3 Verify that the central site NMS has been configured as an SNMP Trap Manager if the router is to route data so a route has been configured within the FrameSaver unit Main Menu gt Configuration Management and Communication gt SNMP Traps Or for a local DLCI between the central site FrameSaver unit and its router verify that a Default IP Destination route has been configured Main Menu gt Configuration Management and Communication gt Node IP Default IP Destination Configure both SNMP Traps and a Default IP Destination when PVC Multiplexing is used as when using the Auto Configuration feature 4 Select the IP Ping test Main Menu gt Test gt IP Ping 5 Enter the IP Address of the central site NMS then select Start 6 Verify the results of the IP Ping test While the test is running In Progress is displayed in the Status field When the test is finished Alive Latency nn ms should appear as the Status nn being the amount of time the
193. plication Being standards based the OpenLane SLM system can also be used with other management applications like HP OpenView or IBM s NetView OpenLane includes HP OpenView adapters for integrating OpenLane features with the OpenView Web interface Being Web based the OpenLane system provides Web access to the data contained in the database to provide anytime anywhere access to this information via a Web browser Some of the OpenLane SLM system s features include Real time performance graphs provide exact performance measurement details not averages which can skew performance results of service level agreement SLA parameters Historical SLV graphs provide service level management historical reports so frame relay SLAs can be verified Diagnostic troubleshooting provides an easy to use tool for performing tests which include end to end PVC loopback connectivity and physical interface tests Basic configuration allows you to configure FrameSaver devices and set RMON alarms and thresholds Network DLCI Circuit IDs can also be assigned Automatic SLV device and PVC discovery allows all SLV devices with their SLV Delivery Ratio configuration option enabled to be discovered automatically along with their PVCs A FrameSaver unit can be reset from the OpenLane system March 2000 9664 A2 GB20 00 9664 A2 GB20 00 About the FrameSaver SLV 9664 Firmware downloading provides an easy to use
194. ppears 6 4 March 2000 9664 A2 GB20 00 Troubleshooting Troubleshooting Management Link Feature A dedicated troubleshooting management link is available to help service providers isolate device problems within their networks This feature allows Telnet or FTP access to the unit on this link and troubleshooting over this link is essentially transparent to customer operations No alarms or SNMP traps are generated to create nuisance alarms for the customer See Configuring Node IP Information in Chapter 3 Configuration for additional information about this feature LMI Packet Capture Utility Feature A packet capture utility has been provided to aid with problem isolation when LMI errors are detected Using this utility any enabled frame relay link on the user data port or network interface can be selected The utility captures any LMI packets sent or received and writes them to a data file called Imitrace syc in the system s data directory so the data can be uploaded and transferred to a Network Associates Sniffer for analysis The LMI Trace Log also provides access to captured packet information See Viewing Captured Packets from the Menu Driven User Interface for additional information on this feature B gt Procedure To use this utility 1 Select the LMI Packet Capture Utility Main Menu Control LMI Packet Capture Utility 2 Select an enabled frame relay link or Capture Interface either Net1 FR1 or Port 1 3 Start
195. ppropriate changes to the setting s See Chapter 2 User Interface and Basic Operation for additional information When creating new PVC connections or management PVCs some configuration options will be blank For a valid setting to appear Tab to the configuration option and press the spacebar 3 Repeat Steps 1 and 2 until all changes are complete NOTE Only Security Access Level 1 users can change configuration options Security Access Level 2 users can only view configuration options and run tests Security Access Level 3 users can only view configuration options they cannot change configuration options or run tests 3 6 March 2000 9664 A2 GB20 00 Configuration Saving Configuration Options When changes to the configuration options are complete use the Save function key to save your changes to either the Current Customer 1 or Customer 2 configuration areas NOTE When changing settings you must Save for changes to take effect B gt Procedure To save the configuration option changes 1 Press Ctrl a to switch to the function key area at the bottom of the screen 2 Type sor Sto select the Save function and press Enter The Save Configuration To screen appears NOTE If you try to exit the Configuration menu without saving changes a Save Configuration screen appears requiring a Yes or No response lf you select No the Main Menu screen reappears and the changes are not saved If yo
196. r Event N2 3 18 3 27_ pa frame relay statistics selecting from Heartbeat T1 3 19 3 27 messages Inbound Heartbeat T2 3 19 3 28 Device N4 Measurement Period T3 3 19 3 28 Health and Status 5 13 packet utility 6 5 Self Test Results Parameters system pass through 3 18 System and Test Status Protocol Test Status DBM Status Enquiry N1 3 19 3 27 MIB uploading packet capture data ACCESS local downloading external DTE loopback 3 25 support B 2 setting up management minimal remote configuration locked out 4 3 4 11 6 4 Mode logging in changing Operating demos logging out Test Login model number creating 4 11 modem ID 4 11 Health and Status messages modifying and deleting 4 12 setting up Required 3 40 B 50 4 3 4 5 4 6 modifying a login 4 12 logins 4 1 Monitor Loopback DTR DTE 6 17 RTS Port DTE Initiated test pattern 6 16 PVC monitoring LOS DLCI history data at Network 5 14 6 8 FrameSaver unit LED LEDs and control leads Loss of Signal using NetScout Manager Plus Multiplexed M DLCI 3 31 3 32 3 38 _ Main Menu screen branch mec Type 3 29 maintenance PVCs 6 16 making input selections Management N See ean S ees N1 LMI Status Enquiry 3 19 3 27 OpenLane 5 0 1 4 N2 LMI Error Event 3 18 3 27 PVCs 3 36 N3 LMI Clearing Event 3 19 3 27 total number dedicated Name 3 3
197. r call directories device naming long administration and selecting software releases You can also initiate a power on reset of the FrameSaver unit See Appendix A Menu Hierarchy for a pictorial view of the menu hierarchy which represents the organization of the FrameSaver unit s menus and screens March 2000 9664 A2 GB20 00 User Interface and Basic Operation Screen Work Areas There are two user work areas Screen area Where you input information into fields Function keys area Where you perform specific screen functions Below is a sample configuration screen Model Number Menu Path Date and Time main config system slv 9664 Device Name Node A 05 26 1999 23 32 Device SERVICE LEVEL VERIFICATION SYSTEM OPTIONS Name SLV Sample Interval secs SLV Delivery Ratio DLCI Down on SLV Timeout Screen SLV Timeout Error Event Threshold Area SLV Timeout Clearing Event Threshold SLV Packet Size bytes SLV Synchronization Role Tributary Function Ctrl a to access these functions ESC for previous menu MainMenu Exit Keys Area Save Message Area Screen Format Description Menu Path Menu selections made to reach the current screen Device Name Customer assigned identification of the FrameSaver unit 9664 FrameSaver units model number Screen Area Selection display and input fields for monitoring and maintaining the FrameSaver unit Function Keys Area Specific functions that ca
198. r the Current Software Revision m In Progress indicates that the flash memory is currently being downloaded Invalid indicates that no download has occurred or the download was not successful Serial Number Unit s 7 character serial number Card Type The type of network interface module NIM installed i e LL S T FR NIM a f an unsupported card is installed Unsupport displays m If the card has failed Failed displays Hardware Revision FrameSaver NIM s hardware version Format nnnn nnx consists of a 4 digit number followed by 2 digits and 1 alphabetic character Software Revision None indicates that the NIM runs from the NAM software and does not have separate software March 2000 9664 A2 GB20 00 Operation and Maintenance Viewing LEDs and Control Leads 9664 A2 GB20 00 The FrameSaver unit s faceplate includes LEDs light emitting diodes that provide status on the FrameSaver unit its network interface and its user data port FrameSaver SLV 00 16654 The Display LEDs and Control Leads screen allows you to monitor a remote unit and is useful when troubleshooting control lead problems The appropriate interfaces are shown on this screen with the appropriate status highlighted Main Menu gt Status Display LEDs and Control Leads Display LEDs amp Control Leads Screen main status leds 9664 Device Name Node A 5 26 1999 23 32 DISPLAY LEDS amp CONTROL LEADS SLOT 1 LL S T F
199. rExtDiciSts CongestedSecs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 2 1 6 1 D MIB pdn_FrExt mib E Tag devFrExtDiciNetDropFr OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 20 1 D Frames Dropped by Network 1 D Delta Indicates that the calculated difference between the current value and the previous value is contained in the MIB A Absolute Indicates that the exact value for the item is contained in the MIB 2 Lin the OID Interface ID of the frame relay link D DLC number B 18 March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RMON Alarm Defaults DLCI Alarm Defaults NetScout Area These alarms can be created during RMON initialization or when a DLCI is created They are put into the NetScout alarm area Table B 12 identifies alarm defaults that do not change and Table B 13 identifies alarm defaults that change when the interface s line soeed changes The thresholds for these alarms can be edited using NetScout Manager Plus so they match the values in the SLA between the customer and service provider Up to eight alarms per interface are allowed Any additional alarms are added to the Paradyne Area alarms and they cannot be changed using NetScout software See Editing Alarms in Chapter 8 Setting Up NetScout Manager Plus for FrameSaver Devices Table B 12 Static DLCI Alarm Defaults NetScout Area 1 of 2 Rising Falling Threshold Threshold MIB Tag OID 2 Interval Default Default
200. ram files to a FrameSaver node and User History data from a FrameSaver node through a user data port or the network interface using a management PVC or through the COM port Be aware of the following rules when doing a file transfer You must have Access Level 1 permission to use the put and get commands However you can retrieve the data file for the user history reports regardless of access level You cannot put a configuration file to the factory cfg or current cfg files under the system directory Configuration files should be put to a customer file cust1 cfg or cust2 cfg then loaded into the downloaded unit s Current Configuration via the menu driven user interface m You can only put a NAM program file nam ocd into a FrameSaver unit You cannot get a program file from the FrameSaver unit to a host Before putting a download file you must use the bin binary command to place the data connection in binary transfer mode m When transferring SLV user history information to the NMS you can only get a uhbcfull dat file It is recommended that you use the NMS application to get this information see Transferring Collected Data A data file uhbcfull dat or Imitrace syc cannot be put into a FrameSaver node LMI packet capture data Imitrace syc is not readable when the LMI Packet Capture Utility is active FrameSaver SLV units provide an additional feature that allows new software to be downloaded in the background
201. rame Relay options for an individual interface see Table 3 6 Main Menu gt Configuration Network Data Ports Frame Relay See Configuring Frame Relay and LMI for the System for additional information Table 3 6 Interface Frame Relay Options 1 of 3 LMI Protocol Possible Settings Initialize_From_Net1FR1 Initialize From_Interface Auto _On_ LMI Fail Standard Annex A Annex D Default Setting For user data port links Initialize_From_Interface For network interface links Auto_On_LMIL Fail Specifies either the LMI protocol supported on the frame relay interface or the discovery source for the LMI protocol Initialize_From_Net1FR1 The LMI type supported on this frame relay link will be configured to match the LMI protocol initially discovered on the primary Network frame relay link Net1FR1 LMI Protocol is set to None internally but once a protocol has become active or is set on the primary Network link the protocol will be set to the same value on this link Standard Annex A or Annex D The protocol will not be updated based on changes to NetiFR1 after being set initially Display Conditions This option value only appears for a user data port Initialize_From_Interface The LMI type supported on this frame relay link will be configured to match the LMI protocol discovered from the attached Network line or DTE device Once a protocol has become active the protocol will be set to the protocol discove
202. rame Relay Link Refresh PgUp STATUS Active Inactive Deleted Inactive Inactive Inactive Active Inactive Active Active PgDn frame relay link LMI REPORTED DLCIs CIR bps 16000 256000 64000 STATUS Active Active Deleted Active Active Active ESC for previous menu PrevLink 9664 05 26 1999 23 32 Page 1 of 2 CIR bps 32000 32000 32000 32000 32000 MainMenu Exit An asterisk next to the DLCI indicates that the DLC has been configured for the link DLCls without an asterisk have not been configured in the unit These DLCls pass through the unit transparently without being monitored and with no demultiplexing multiplexing of management diagnostics or user data being performed Only DLCls on the Net1 FR1 and Port 1 frame relay links appear on this screen nonconfigured DLCls on other links are discarded March 2000 9664 A2 GB20 00 Operation and Maintenance Table 5 9 Network LMI Reported DLCIs Status Field Status What It Indicates DLCI Identifies the Local Management Interface reported DLC numbers assigned to the selected interface the identifying number assigned to the path between two frame relay FrameSaver units ports 16 through 1007 DLCI statuses are listed in ascending order i e lowest number first Status LMl reported status of the DLCI Whether the DLCI is active capable of carrying data in the frame relay netwo
203. rames invalid DLCls unknown DLCls and unknown errors Rx Total Discards Receive errors non octet aligned frames frames with CRC errors and Rx Overruns Rx Total Discards The number of receiver discards on the interface The following are included in this count Resource errors Rx Overruns Frames received when the link was down Inactive and disconnected DLCls Inactive destination DLCls Unknown EDLCls Rx Overruns The number of receiver overruns too many bits on the interface Rx Non Octet Frames The number of non octet frames received on the interface Rx CRC Errors The number of received CRC cycle redundancy check errors Tx Total Errors The total number of transmit errors on the interface including transmits discards and transmit overruns Tx Total Discards The total number of transmit discards on the interface including underrun flushes Tx Underruns The number of transmitter underruns too few bits on the interface 5 30 March 2000 9664 A2 GB20 00 Operation and Maintenance FTP File Transfers 9664 A2 GB20 00 The FrameSaver unit supports a standard File Transfer Protocol FTP server over Transmission Control Protocol TCP A complete binary image of the configuration files can be copied to a host to provide a backup To use this feature the unit must be configured to support Telnet and FTP Sessions Using this feature you can transfer configuration files to from a FrameSaver node prog
204. red Standard Annex A or Annex D on the frame relay link The protocol will not be updated after being initially discovered Frame relay links on the user data port discover the LMI protocol from an attached device via LMI status polls Auto_On_LMI_Fail The LMI type supported on this frame relay link will be configured to match the LMI protocol discovered from the attached Network line or the DTE device whenever an LMI Link Down failure occurs This option is available for frame relay links on the user data port and network data ports Frame relay links on the user data port discover the LMI protocol from LMI status polls on attached DTE devices Frame relay links on the network data port discover LMI protocol by sending polls to an attached Network line and listening for correct poll response messages Standard Supports Standard LMI and the Stratacom enhancements to the Standard LMI Annex A Supports LMI as specified by Q 933 Annex A Annex D Supports LMI as specified by ANSI T1 617 Annex D 3 26 March 2000 9664 A2 GB20 00 Configuration Table 3 6 Interface Frame Relay Options 2 of 3 LMI Parameters Possible Settings System Custom Default Setting System Allows you to use the system LMI options or to set specific LMI options for this interface System Use system LMI options see Table 3 1 System Frame Relay and LMI Options Custom Use the following options in this table to configure LM
205. report NetScout RMON History Grenada43 File View Format Refresh Applications NetScout RMON History Grenada43 Utilization 11 17 02 11 28 06 11 34 15 11 40 24 Mon Sep 14 NOTE If Size Distribution is the selected View and distribution size has been changed via OpenLane the values shown for the distribution will not be accurate Only default size distributions are tracked March 2000 8 19 Setting Up NetScout Manager Plus for FrameSaver Devices Statistical Windows Supported Not all icons that appear on the NetScout Manager Plus main window are supported for FrameSaver units For example All Convs conversations and TopNConv icons appear when the Protocol radio button is selected but conversations are not supported Of the icons that appear on the NetScout Manager Plus main window the following are supported Traffic Statistics Protocol Statistics Traffic Monitor Protocol Monitor Segment Zoom Protocol Zoom Segment Details TopNTalkers Domain History All Talkers 1 Size distribution statistics are provided for a DLCI only not a link If a link is selected all size distribution statistics on the table or graph will be zero When a DLCI is selected the first and last size distribution statistics are ignored for FrameSaver units and the statistics for those buckets appear in the next valid bucket i e bucket size lt 64 and 64 statistics appear in the 65 127 bucket and gt 1518 Statistics appear in th
206. rk Active Inactive Whether it is inactive in the frame relay network Deleted Whether it has been deleted by the frame relay network or New frame relay network Whether it has been created by the CIR bps 0 128000 Displays the committed information rate reported by the Stratacom switch CIR information only appears in this column when LMI Protocol is set to Standard If blank the switch does not support this feature 1 Appears for 10 seconds only before the network changes Deleted to Inactive and New to Active 9664 A2 GB20 00 March 2000 5 17 Operation and Maintenance PVC Connection Status PVC connection statuses are selected from the Status menu Main Menu gt Status PVC Connection Status Only PVC connections with Source DLCls configured to be Active are shown PVC Connection Status Screen Example main status connections 9664 Device Name Node A 05 26 1999 23 32 Page 1 of 2 PVC CONNECTION STATUS Source Primary Destination Link DLCI EDLCI Link DLCI EDLCI Status Port 1 201 Net1 FR1 300 Active Port 1 202 Net1 FR1 1001 Active Port 1 100 Net1 FR1 1001 Active Port 1 204 Net1 FR1 1001 Active Mgmt PVC Dunedin Net1 FR1 1001 Active Port 1 206 Net1 FR1 1001 Active Port 1 207 Net1 FR1 1001 Active Port 1 208 Net1 FR1 500 Active Port 1 209 Net1 FR1 502 Inactive Net1 FR1 Inactive ESC for previous menu MainMenu Exit Refresh Ifthe No PVC Connections m
207. rmStart Trap Trap What It Indicates Possible Cause warmstart FrameSaver unit has just Reset command sent reinitialized and stabilized itself Variable Binding String Variable Binding Unit reset devLastTrapString devHealthAndStatus mib Power disruption Trap authenticationFailure 9664 A2 GB20 00 This trap indicates that access to the FrameSaver unit was unsuccessful due to lack of authentication Table B 4 authenticationFailure Trap Trap What It Indicates Possible Cause authenticationFailure Access to the FrameSaver SNMP protocol message not unit was attempted and properly authenticated failed ailed Three unsuccessful attempts were made to enter a correct login user ID password combination m IP Address security is enabled and a message was received from the SNMP Manager whose address was not on the lost of approved managers String Unauthorized access attempted Variable Binding devLastTrapString devHealthAndStatus mib March 2000 B 7 SNMP MIBs and Traps and RMON Alarm Defaults Traps lnkUp and linkDown B 8 These traps are supported on the following interfaces Network ISDN S T interface Physical sublayer interfaces m Synchronous data port Physical sublayer interfaces Frame relay logical link layer interfaces Table B 5 linkUp and linkDown Traps Trap What It Indicates Possible Cause linkDown A failure in one of the A failure
208. rocedure To log in when security is being enforced 1 Type your assigned Login ID and press Enter 2 Type your Password and press Enter Valid characters All printable ASCII characters Number of characters Up to 10 characters can be entered in the Login ID and Password fields Case sensitive Yes An asterisk appears in the password field for each character entered If your login was Then the Valid Main Menu appears see page 2 4 Begin your session Invalid Message Invalid Password appears on line 24 and the Login screen is redisplayed After three unsuccessful attempts A Telnet session is closed The User Interface Idle screen appears for a directly connected terminal An SNMP trap is generated Access is denied See your system administrator to verify your login Login ID Password combination March 2000 9664 A2 GB20 00 9664 A2 GB20 00 User Interface and Basic Operation If two sessions are already active wait and try again f attempting to access the unit through Telnet the local Telnet client process returns a Connection refused message at the bottom of the screen f attempting to access the unit over the COM port not via Telnet the User Interface Already In Use screen is redisplayed The type of connection Telnet Connection or Direct COM Port Connection for each current user is identified along with the user s login ID B gt Procedure
209. rol whether a Telnet or FTP File Transport Protocol session is allowed through an interconnected IP network and the access security applicable to the session Two Telnet sessions can be active at a time see Table 3 12 Main Menu gt Configuration Management and Communication gt Telnet and FTP Session When a TS Management Link has been set up and activated the following options have no effect upon the PVC m Telnet Login Required m Session Access Level FIP Login Required Table 3 12 Telnet and FTP Session Options 1 of 3 Telnet Session Possible Settings Enable Disable Default Setting Enable Specifies whether the FrameSaver unit will respond to a session request from a Telnet client on an interconnected IP network Enable Allows Telnet sessions between the FrameSaver unit and Telnet client Disable Does not allow Telnet sessions Telnet Login Required Possible Settings Enable Disable Default Setting Disable Specifies whether a user ID and password referred to as the login are required to access the menu driven user interface via a Telnet session If required the login used Is the same login used for an menu driven user interface session This option does not affect the TS Management Link Enable Requires a login to access a Telnet session Disable Does not require a login 3 40 March 2000 9664 A2 GB20 00 Configuration Table 3 12 Telnet and FTP Session Options 2 of 3
210. rt Options 1 of 4 Port Use Possible Settings Terminal Net Link Default Setting Terminal Assigns a specific use to the COM port NOTE Ifthe Default IP Destination is set to COM see Table 3 9 Node IP Options and you change Port Use to Terminal the Default IP Destination is forced to None Terminal The COM port is used for the asynchronous terminal connection Net Link The COM port is the network communications link to the IP network or IP device port Data Rate Kbps Possible Settings 9 6 14 4 19 2 28 8 38 4 57 6 115 2 Default Setting 19 2 Specifies the rate for the COM port in kilobits per second 9 6 115 2 kbps Sets the communication port speed Character Length Possible Settings 7 8 Default Setting 8 Specifies the number of bits needed to represent one character NOTE Character length defaults to 8 and cannot be changed if Port Use is set to Net Link 7 Sets the character length to seven bits 8 Sets the character length to eight bits Use this setting if using the COM port as the network communication link Possible Settings None Even Odd Default Setting None Provides a method of checking the accuracy of binary numbers for the COM port A parity bit is added to the data to make the 1 bits of each character add up to either an odd or even number Each character of transmitted data is approved as error free if the 1 bits add up to an odd or even
211. s initiated Applies to the user side of a UNI only 1 255 Specifies the number of status enquiry polling cycles that can be initiated before a full status enquiry is initiated LMI Heartbeat T1 Possible Settings 5 10 15 20 25 30 Default Setting 10 Configures the LMI defined T1 parameter which sets the number of seconds between the initiation of status enquiry messages on the user side of the LMI Applies to the user side of a UNI only 5 30 Specifies the number of seconds between the initiation of status enquiry messages in increments of 5 LMI Inbound Heartbeat T2 Possible Settings 5 10 15 20 25 30 Default Setting 15 Configures the LMl defined T2 parameter which sets the number of seconds between the receipt of status enquiry messages on the network side of the LMI Applies to the network side of a UNI only 5 30 Specifies the number of seconds between the receipt of status enquiry messages in increments of 5 LMI N4 Measurement Period T3 Possible Settings 5 10 15 20 25 30 Default Setting 20 Configures the LMI defined T3 parameter which is the time interval in seconds that the network side of the LMI uses to measure the maximum number of status enquiry messages that have been received N4 from the user side 5 30 Specifies the interval of time in increments of 5 9664 A2 GB20 00 March 2000 3 19 Configuration Configuring Service Level Verific
212. s with the user data port as the primary destination and the Management PVC that is designated as TS Management Link lf No is entered previously discovered and auto configured option settings will not be removed but configuration updates due to LMI response messages are performed according to the just saved mode setting If No n is entered or if you exit the screen without responding to the prompt no Auto Configuration updates are performed and updates due to LMI response messages are performed according to the previously saved setting Automatically Removing a Circuit 9664 A2 GB20 00 Using the automatic circuit removal feature which comes enabled network DLCls and PVCs can be automatically removed from the unit s configuration when the the network service provider no longer supports them Automatic deletion is based upon information from a LMI full status response on an active frame relay link When this feature is set to Enable The following will be automatically removed from the unit s configuration Unsupported network DLCls and PVC connections that include multiplexed network DLCls Unsupported standard network DLCls that are not configured as the primary destination in a management PVC Non management PVCs in which unsupported standard network DLCls are included DLCls not included in three consecutive LMI full status response messages LMI status responses that indicate a Delete
213. sages Test Status Messages Self Test Results Messages These self test result messages appear in the Self Test Results field at the top of the System and Test Status screen Table 5 6 Self Test Results Messages Message What It Indicates What To Do Failure XXXXXXXX An internal failure occurred 1 Record the failure code XXXXXXXX represents an 8 digit hexadecimal failure 2 Reset the unit code used by service 3 Contact your service personnel representative Record the failure code before resetting the unit otherwise the error information will be lost Passed No problems were found No action needed during power on or reset March 2000 9664 A2 GB20 00 Operation and Maintenance Health and Status Messages The following table provides Health and Status messages that apply to the FrameSaver unit Table 5 7 Health and Status Messages 1 of 2 Message What It Indicates Auto Configuration Active Auto Configuration feature is active which allows automatic configuration and cross connection of DLCls as they are reported by the network LMI Back to Back Mode Active The operating mode has been configured for back to back operation Main Menu gt Control gt Change Operating Mode The FrameSaver unit can be connected to another FrameSaver unit without a frame relay switch between them This feature is useful for product demonstrations or for a point to point configuration using a leased line
214. sages sent for which a Responses response from the far end device has not been received Total number of frames transmitted by the far end device that were dropped in transit Inbound Dropped Frames The counts continue to increment until the maximum value is reached 282 2 then the count starts over The SLV Delivery Ratio option see Table 3 2 Service Level Verification Options must be enabled for these statistics to appear Above CIR The number of frames transmitted by the far end device that were above the committed information rate and were dropped in transit m Within CIR The number of frames transmitted by the far end device that were within the committed information rate but were dropped in transit Between CIR amp EIR The number of frames transmitted by the far end device that were between the committed information rate and excess information rate and were dropped in transit Above EIR The number of frames transmitted by the far end device that were above the excess information rate and were dropped in transit March 2000 9664 A2 GB20 00 9664 A2 GB20 00 Operation and Maintenance Table 5 12 Service Level Verification Performance Statistics 2 of 2 Statistic What It Indicates Inbound Dropped Total number of bytes transmitted by the far end device that Characters were dropped in transit The counts continue to increment until the maximum value is reached 232
215. seconds since the DLCI was last declared Active after a period of inactivity Down is displayed if the DLCI is inactive If the DLCI was Down this is the amount of time since the DLCI recovered If the DLCI was never Down this is the amount of time since the unit discovered that the DLCI was active in the network Total Tx Frames Total number of data frames and octets 8 bit bytes Tx Octets transmitted for the selected DLCI on the frame relay link m Within CIR The number of frames and octets sent by the far end device for on the selected DLCI of the frame relay link that were within the committed information rate Between CIR amp EIR The number of frames and octets sent by the far end device on the selected DLCI of the frame relay link that were between the committed information rate and excess information rate Above EIR The number of frames and octets sent by the far end device on the selected DLCI of the frame relay link that were above the excess information rate m With DE Set The number of frames and octets sent on the selected DLCI of the frame relay link with the discard eligible bit set 1 Only appears for the network interface Frame Relay Delivery Ratio delivered frames offered frames Data Delivery Ratio delivered octets offered octets 5 26 March 2000 9664 A2 GB20 00 9664 A2 GB20 00 Operation and Maintenance Table 5 13 DLCI Performance Statistics 2 of 2 Statistic What It In
216. sion Options in Chapter 3 Configuration NOTE Use your NMS application to FTP and view transferred statistics and packet data the data files are not in user readable format LMI packet capture data can also be viewed via the LMI Trace Log see Viewing Captured Packets from the Menu Driven User Interface in Chapter 6 Troubleshooting for additional information B gt Procedure To retrieve data 1 Initiate an FTP session to the device from which SLV statistics or packet data will be retrieved 2 Type bin to enter binary transfer mode 3 Type hash to enter hash mode if you want to monitor the progress of the upgrade provided this function is supported by your equipment 4 Type cd data to change to the data directory If retrieving Then SLV statistics Perform a get of the uhbcfull dat file File Transfer Complete Transfer was successful File Transfer Failed Transfer was not successful Try again or end the session LMI packet capture data Stop the LMI Packet Capture Utility Main Menu Control gt LMI Packet Capture Utility LMI packet capture data is not available readable when the LMI Packet Capture Utility is Active Perform a get of the Imitrace syc file One of the following will display for the file File Transfer Complete File Transfer Failed Permission Denied The LMI Packet Capture Utility was not readable Stop the LMI Packet Capture Utility and try agai
217. so e cceoeoceoqooecoce Se Set Seal VU SU SS Tie te Lee Re aT A gt Por Yint ig Sample DLCI Name DTE DCE GrenadaS gt Variable Type Rising Falling DLCI 300 1536K 1536K Edit j DLCI 301 1536K 1536K DLCI 302 1536K 1536K Download DLCI 303 1536K 1536K DLCI 304 1536K 1536K DLCI 305 1536K 1536K DLCI 306 1536K 1536K DLCI 307 1536K 1536K DLCI 308 1536K 1536K 2 Verify that only FrameSaver SLV supported domains appear listed in the Domain column FrameSaver SLV supported domains include ATALK IPX RMON DECNET NETB SNA IP NET VINES IPV6 OSI 3 Verify that S statistics collection appears for each domain listed in the Group column H hosts appears for the IP domain only Dashes occupy all other positions under the Group column Zeros appear under the Samples and Interval SH and LH columns Dashes appear under all Logging columns Stat Host Conv 4 If all these requirements are met no further action is required Close the Configuration Manager window If all these requirements are not met a FrameSaver SLV supported domain needs to be added or if an Unsupported domain needs to be deleted the Properties File must be edited 9664 A2 GB20 00 March 2000 8 5 Setting Up NetScout Manager Plus for FrameSaver Devices Correcting Domains and Groups Properties need to be edited when not using the Paradyne provided file and
218. ssible Settings Disable Up Down Both Default Setting Both Determines whether SNMP linkDown or linkUp traps are sent to the currently configured trap manager s A linkDown trap indicates that the unit recognizes a failure in one of the interfaces A linkUp trap indicates that the unit recognizes that one of its interfaces is active Use the Link Traps Interface and the DLCI Traps on Interface configuration options to specify which interface will monitor linkUp and linkDown traps messages Disable Does not send linkDown or linkUp trap messages Up Sends trap messages for linkUp events only Down Sends trap messages for linkDown events only Both Sends trap messages for linkUp and linkDown events Link Traps Interfaces Possible Settings Network Ports All Default Setting All Specifies which interfaces will generate linkUp linkDown and enterpriseSpecific trap messages These traps are not supported on the COM port Network Generates these trap messages on the network interface only Ports Generates these trap messages for linkUp linkDown and enterpriseSpecific events on the user data port only All Generates these trap messages for linkUp and enterpriseSpecific events on all interfaces except for the COM port that are applicable to the FrameSaver model DLCI Traps on Interfaces Possible Settings Network Ports All Default Setting All Specifies which interfaces will generate linkUp
219. st size Be when a DLCI s CIR changes Excess burst size Be and committed burst size Bc are recalculated when Committed Burst Size Bc Bits is set to CIR The committed rate measurement interval Tc is recalculated when Committed Burst Size Bc Bits is set to Other March 2000 9664 A2 GB20 00 9664 A2 GB20 00 About the FrameSaver SLV 9664 RMON Based User History Statistics Gathering Provides everything needed to monitor network service levels plus throughput with accurate data delivery network latency and LMI and PVC availability In addition port bursting statistics are kept for all frame relay links These Statistics are available real time via the Enterprise MIB and historically as an RMON2 User History object In future releases of the OpenLane SLM system this will enable even more accurate calculations of utilization Network User History Synchronization Allows correlation of RMON2 User History statistics among all SLV devices in a network for more accurate OpenLane SLV reports Using a central clock called the network reference time all SLV device user history statistics are synchronized across the network further enhancing the accuracy of OpenLane SLV reports Extensive Testing Capability Provides a variety of tests to identify and diagnose device network and other problems These tests can be commanded from the units menu driven user interface or the OpenLane system using its easy to use Diagnostic Troubl
220. t Ext LB Active Port 1 The DTE has initiated an external DTE Loopback on the user data port Lamp Test Active The Lamp Test is active causing the LEDs on the faceplate to flash on and off Monitor Pttn Active DLCI nnnn The unit is monitoring a test pattern on the frame_relay_link 1 2 specified DLCI on the specified frame relay link No Test Active No tests are currently running PVC Loopback Active DLCI nnnn A PVC Loopback is active on the specified DLCI frame_relay_link 1 2 on the frame relay link Send Pttn Active DLCI nnnn The unit is monitoring the selected test pattern on frame_relay_link 1 2 the specified DLCI for the interface nnnn indicates a DLCI number of 16 through 1007 frame relay link is one of the following Neti FR1 The frame relay link specified for the network interface Network 1 Port 1 The frame relay link associated with the user data port 9664 A2 GB20 00 March 2000 5 15 Operation and Maintenance Network LMI Reported DLCIs Status 5 16 Network LMI reported DLCI statuses are selected from the Status menu Main Menu gt Status LMI Reported DLClIs The LMI Reported DLCls screen displays the status and CIR if supported by the switch for each DLCI whether the DLCI is configured or not LMl Reported DLCls Status Screen Example main status lmi_ dlcis Device Name Node A DLCI 300 305 400 410 411 420 430 501 511 520 DLCI is configured on the F
221. t configuration options Controlling Telnet or FTP Access The FrameSaver unit provides several methods for limiting access via a Telnet or FTP session Telnet or FTP access can be on a standard management link or on a service provider s troubleshooting TS management link 4 4 March 2000 9664 A2 GB20 00 Security and Logins Limiting Telnet Access Telnet access can be limited by Disabling Telnet access completely Requiring a login for Telnet sessions that are not on the TS Management Link m Assigning an access level for Telnet sessions Disabling TS Management Link access To limit Telnet access via a service provider s troubleshooting management link see Limiting Telnet or FTP Access Over the TS Management Link B gt Procedure To limit Telnet access when the session is not on the TS Management Link 1 Select the Telnet and FTP Session options Main Menu gt Configuration Management and Communication gt Telnet and FTP Sessions 2 Set the following configuration options as appropriate To Set the configuration option Disable Telnet access Telnet Session to Disable Require a login Login Required to Enable NOTE User ID and password combinations must be defined See Creating a Login Assign an access level Session Access Level to Level 2 or Level 3 NOTE Regardless of a user s login access level a user Cannot operate at a level higher than the access level specified for th
222. t Setting Auto Determines whether the clock supplied by the FrameSaver unit on interchange circuit DB ITU 114 Transmit Signal Element Timing DCE Source TXC is phase inverted with respect to the clock used to time the incoming Transmitted Data TD Auto The port will check the clock supplied by the DCE on TXC on this port If necessary the port will automatically phase invert the clock with respect to the transmitted data Enable Phase inverts the TXC clock Use this setting when long cable lengths between the FrameSaver unit and the DTE are causing data errors Disable Does not phase invert the TXC clock 3 24 March 2000 9664 A2 GB20 00 Configuration Table 3 5 User Data Port Physical Interface Options 2 of 2 Monitor DTR Possible Settings Enable Disable Default Setting Enable Specifies whether the state of the DTE Ready DTR circuit on the user data port will be used to determine when valid data communication is possible with the DTE When the DTR off condition is detected an alarm is generated LMI is declared down and no further transfer of frame relay data can occur on this interface Display Conditions This option does not appear when Port Type is set to X 21 the signal is assumed to be asserted Enable Interchange circuit CD ITU 108 1 2 DTR is monitored to determine when valid data is sent from the DTE Disable DTR is not monitored DTR is assumed to be asserted an
223. t mib E Tag devFrExtLink TotalLMIErrs B 27 SNMP MIBs and Traps and RMON Alarm Defaults B 28 March 2000 9664 A2 GB20 00 Connectors Cables and Pin Assignments This appendix shows the FrameSaver unit s rear panel and provides pin assignments for the connectors interfaces and cables NOTE In the pin assignment tables of this appendix if the pin number is not shown it is not being used Rear Panel The following illustration shows the rear panel of the FrameSaver unit PORT TO DT NET S T 00 16657 9664 A2 GB20 00 March 2000 C 1 Connectors Cables and Pin Assignments COM Port Connector The following table shows the signals and pin assignments for the DB25 communication port connector Signal Direction Pin Shield 1 Transmit Data TXD To COM port In 2 Received Data RXD From COM port Out 3 Request to Send RTS To COM port In 4 Carrier Detect CD 5 6 8 Signal Ground SG Data Terminal Ready DTR COM Port to Terminal Cable Feature No 3100 F2 540 Order this cable when connecting the COM port to an asynchronous terminal it does not come with the FrameSaver unit The following shows the pin assignments from the COM port to the terminal interface COM Port Non Keyed 8 Position DTE Modular Plug DB25 Plug Tx Clock Rx Data Rx Data Ground Ground Tx Data Tx Data DTR DTR CD CD RTS CTS Rx Clock DSR RTS 496 14910
224. terminal must be disconnected from the units COM port when setup is complete and an external modem connected instead See Configuring the COM Port to Support an External Modem for additional information Setting Up Call Directories for Trap Dial Out B gt Procedure 1 Set up directory phone numbers Main Menu Control Modem Call Directories 2 Select Directory Number A for Alarm 3 Enter the phone number s Valid characters include For ASCII text Entering the phone number Space Readability characters underscore _ and dash Comma Readability character for a 2 second pause B Blind dialing Pulse dialing unless B is specified Tone dialing unless B is specified Wait for dial tone 4 Save the phone number s 9664 A2 GB20 00 March 2000 3 9 Configuration Setting Up Auto Configuration The auto configuration feature allows you to select a method of automatic configuration and connection of DLCls within the FrameSaver unit as well as to automatically remove DLCls and connections that are no longer supported by the network service provider Auto configuration also maintains associated DLCI option settings when Standard LMI is used on the network interface Main Menu Auto Configuration Auto Configuration Screen Example main auto configuration 9664 Device Name Node A 5 26 1999 23 32 AUTO CONF IGURATION Frame Relay Discovery Mode 1MPort Automatic Circuit Removal
225. th 1 Select the Edit Before Saving button at the bottom of the Discovering dialog box once the discovery process is completed The Poller Configuration window opens Double click on the first element discovered The Modify Element dialog box opens In the Speed box select the Override radio button and enter the CIR for the unit in the text box Letters k and m can be used as shortcuts e g enter 56 k for 56 kilobits per second or 16 m for 16 Mbits per second Apply your changes Select the Apply Next button to save your change and bring up the next element to be edited Continue until all newly discovered frame relay elements have been modified before selecting the OK button Select the the OK button The Modify Element dialog box closes Select the OK button at the bottom of the Poller Configuration window The modified elements are saved to the database and the units are polled Allow Network Health to continue polling for about a half an hour to allow time for data to be gathered before running any reports March 2000 9664 A2 GB20 00 Setting Up Network Health for FrameSaver Devices Grouping Elements for Reports 9664 A2 GB20 00 Once the discovery process is completed and required changes are made the newly discovered elements DLCls should be organized into a group for Health reporting Grouping makes for easier monitoring and management of similar node types e g all SLV elements Once grouped
226. the discovery process A message indicates the number of elements discovered and the number of existing elements updated when the discovery process is complete Depending upon the number of units entered and the size of your network it could take anywhere from a few minutes to an hour or longer to discover all elements in the network See Discovering Elements in the Network Health User Guide for additional information and to learn how to schedule automatic element discovery updates to the database 9664 A2 GB20 00 March 2000 9 3 Setting Up Network Health for FrameSaver Devices Configuring the Discovered Elements Network Health sets the speed for discovered elements when it polls the unit for the first time For a FrameSaver SLV unit the speed set would be the unit s CIR No additional configuration should be required However you should verify that all appropriate information has been retrieved NOTE If an SLV unit does not have CIR configured or if it is not configured correctly Network Health sets the unit s CIR to 0 kbps For this reason you should reconfigure the unit s CIR before Network Health polls it If O kbps is the speed setting you will need to edit the unit s CIR from Network Health Additional information that can be edited as well See Discovering Elements in the Network Health User Guide for additional information B gt Procedure To change the CIR for FrameSaver SLV unit elements from Network Heal
227. the opposite direction of the frame carrying the BECN indicator Frame Relay Errors Total Errors The number of total frame relay errors excluding LMI errors Short frames long frames invalid DLCls unknown DLCls and unknown errors are included in this total Indicates that there may be a non frame relay device on the other end of the link or the units at either the far end or both ends of the link may be configured incorrectly Invalid Rx Frames The number of invalid frames received over the Network or Port 1 interface There is a non frame relay device on the other end of the link March 2000 9664 A2 GB20 00 Operation and Maintenance Table 5 14 Frame Relay Performance Statistics 2 of 3 Statistic What It Indicates Frame Relay Errors cont d The number of frames received over the Network or Port 1 interface that were less than 5 octets five 8 bit bytes in length Short Rx Frames There may be a non frame relay device on the other end of the link The number of frames received over the Network or Port 1 interface that were more than 8192 octets in length Long Rx Frames The device on the far end of the link may be configured incorrectly Invalid DLCI The number of frames received over the interface that were addressed to DLCls outside the valid range that is a number less than 16 or greater than 1007 The device on the far end of the circuit may have been configured incorrect
228. tic Circuit Removal Network and Data Ports Physical Frame Relay e DLC Records Menu Hierarchy MAIN MENU Status Load Test Configuration Configuration Edit Display from Auto Configuration System Network Control Data Ports PVC Connections Management and Communication PVC Connection Table Source Link DLCI EDLCI Management and Communication Options Node IP e Management PVCs General SNMP Management Telnet and FTP Session e SNMP NMS Security e SNMP Traps e Communication Port External Modem Primary Destination Link DLCl EDLCI New or Modify PVC Connection Entry New or Modify Management PVC Entry MAIN MENU Status Test Control Administer Logins e Login ID Password e Access Level New i Configuration Auto Configuration MAIN MENU Status Test Configuration Auto Configuration Control Modem Call Directories System Information Administer Logins Change Operating Mode Select Software Release LMI Packet Capture Utility Disconnect Modem Reset Device Select Software Release Current Release Alternate Release LMI Packet Capture Utility Capture Interface e Packet Capture Start Stop e Status e Packets in Buffer e Display LMI Trace Log e Switch amp Reset 00 16680b LMI Trace Log March 2000 A 3 Menu Hierarchy A 4 March 2000 9664 A2 GB20 00 SNMP MIBs and Traps and RM
229. tical Windows Supported 0 cc eee eee 8 20 9 Setting Up Network Health for FrameSaver Devices m Installation and Setup of Network Health 0 0 e eee eee 9 2 m Discovering FrameSaver Elements 000 0c eee e eee eee 9 3 Configuring the Discovered Elements 00 eee eee eens 9 4 m Grouping Elements for Reports 0 cece cece eee eee eens 9 5 m Generating Reports fora Group 0 ccc eee 9 6 About Service Level Reports 000 cece cece eens 9 6 About At a Glance Reports 0 ccc cece eee eens 9 6 AOU TONG eS ee ey cece cect eea era a 9 7 Printed HeOONS 22caveserde cua hedeededun Nate deedacsedaneecada 9 7 m Reports Applicable to SLV Devices 0 0c c cee eee 9 7 A Menu Hierarchy 9664 A2 GB20 00 March 2000 Vv Contents B SNMP MIBs and Traps and RMON Alarm Defaults Ville dhol 6 01s gigeaene ree a wearer ee tem nee re ree ane a eee mere eer ee B 2 Downloading MIBs and SNMP Traps 0 0 c eee eee B 2 System Gro p Mee onxeceadeseave e454 24 seane ees ad ea eae es pa Fes B 3 FrameSaver Unit s sysDescr system 1 0 000 e cece eee B 3 FrameSaver Unit s sysObjectID system 2 000 ee B 3 m nterfaces Group mib 2 cece ede seed ciece sees ereediseededsaded B 4 Paradyne Indexes to the Interface Table iffable B 4 NetScout Indexes to the Interface Table iffable
230. tics collection Enabled for all domains Hosts H Level 3 information Enabled for IP domain only network Disabled for all other domains Conversations C Protocols being used Disabled for all domains Logging Event logging Disabled for all domains and groups 5 Select the OK button at the bottom of the screen to apply the changes Refer to Configuring Domains in Properties Files in the NetScout Manager Plus amp NetScout Server Administrator Guide for additional information 9664 A2 GB20 00 March 2000 8 7 Setting Up NetScout Manager Plus for FrameSaver Devices Adding SLV Alarms Using a Template Once DLCls have been discovered SLV alarms should be configured and assigned to each DLCI OpenLane provides a template for configuring alarms DLCI alarms can be configured manually but using the Paradyne alarm defaults template greatly reduces configuration time The following alarms are configured for each DLCI included in the Paradyne MIB Frames Sent SLVFramesSnt Rx DLCI Utilization SLVrxDLCIUtil Tx CIR Utilization SLVTxCIRUtil Frames Sent Above CIR SLVFramesTxAbvClIR Tx DLCI Utilization SLVTxDLCIUtil Average Latency AverageLatency Frames Received SLVFramesRec Current Latency CurrentLatency These alarms and current values can be found in NSHOME usr slvtemplate fct which is used as a Starting point for loading new alarms This file can be copied and edited so the alar
231. tion options and run tests This is the highest access level allowed Use this setting when downloading files Level 2 Allows Telnet or FTP access by network service providers with the capability to view unit information and run tests only they cannot change configuration options Level 3 Allows Telnet access by network service providers with the capability to view unit information only they cannot change configuration options or run tests 9664 A2 GB20 00 March 2000 3 35 Configuration Configuring Management PVCs 3 36 Select Management PVCs to define inband management links by adding or changing Management PVCs see Table 3 10 First DLCI records must have been configured for the interface where the Management PVC will reside See Manually Configuring DLC Records for additional information Main Menu gt Configuration Management and Communication gt Management PVCs Select New or Modify to add or change Management PVCs m When you select New the configuration option field is blank m When you select Modify the values displayed for all fields are based on the PVC ID number that you specified From this screen you can go directly to the PVC Connections screen by selecting the PVCConn function key for easy movement between screens Select the Delete function key a Management PVC ID and respond Yes to the Remove otherwise unused components associated with the deleted PVC prompt for quick removal of u
232. tions can also be created manually see Table 3 8 Main Menu gt Configuration PVC Connections From this screen you can go directly to the Management PVC screen by selecting the MgmtPVCs function key for easy movement between screens Quick removal of unused DLCls included in an existing PVC Connection except for HQ_Site is also available when the Delete function key is selected and you respond Yes to the Remove otherwise unused components associated with the deleted PVC prompt Table 3 8 PVC Connection Options 1 of 2 Source Link Possible Settings Port 1 NET1 FR1 Default Setting Initially blank no default Specifies the frame relay interface that starts a PVC connection the from end of a from to link The only valid settings for this configuration option are frame relay interfaces that have at least one DLC or EDLCI defined that are not part of a PVC connection or management link For example if Port 1 has no DLCls defined Port 1 would not appear as a valid setting Port 1 Specifies the user data port as the source link Net1 FR1 Specifies the Network interface or network data port as the source link Clear All Clears all Link and DLCI settings and suppresses EDLCIs Source DLCI Possible Settings 16 1007 Default Setting Initially blank no default Specifies the source DLCI for a frame relay interface The DLC must be defined and cannot be part of a PVC connection or management lin
233. tool for downloading to an entire network or a portion of the network On demand polling of FrameSaver devices and SNMP polling and reporting are available NetScout Manager Plus and NetScout Probe Support Provides complete LAN and WAN traffic analysis and monitoring functions for FrameSaver SLV devices The following features are supported using this application Thresholds for RMON 1 Remote Monitoring Version 1 alarms and events can be configured Performance monitoring can be performed using collected RMON 2 Version 2 data NetScout Manager Plus s Protocol Directory and Distribution functionality allows FrameSaver devices to measure up to eleven network layer protocols and report the amount of traffic generated by each Its IP Top Talkers and Listeners reporting identifies the devices using network bandwidth for traffic and protocol analysis identifying the network s top six users In addition it collects performance statistics from FrameSaver devices Up to 900 samples can be stored in 15 minute buckets with 96 buckets in a 24 hour period for up to five days worth of data Optional standalone NetScout Probes can be used with FrameSaver devices at sites where full 7 layer monitoring an unlimited number of protocols and advanced frame capture and decode capabilities are desired March 2000 1 5 About the FrameSaver SLV 9664 1 6 March 2000 9664 A2 GB20 00 User Interface and Basic Operation This ch
234. tral Site Setting Up Back to Back Operation Changing Operating Mode Configuration Option Tables 9664 A2 GB20 00 March 2000 3 1 Configuration Configuring the Overall System Configuring Frame Relay and LMI for the System Configuring Service Level Verification Options Configuring General System Options Configuring the Physical Interfaces Configuring the User Data Port Configuring Frame Relay for an Interface Manually Configuring DLC Records Configuring PVC Connections Setting Up Management and Communication Options Configuring Node IP Information Configuring Management PVCs Configuring General SNMP Management Configuring Telnet and or FTP Session Support Configuring SNMP NMS Security Options Configuring SNMP Traps and Trap Dial Out Configuring the Communication Port March 2000 9664 A2 GB20 00 Configuration Basic Configuration Configuration option settings determine how the FrameSaver unit operates Use the FrameSaver unit s Configuration Edit Display menu to display or change configuration option settings Configuration Menu main config 9664 Device Name Node A 5 26 1999 23 32 CONFIGURATION EDIT DISPLAY System Network Data Ports PVC Connections Management and Communication Ctrl a to access these functions ESC for previous menu MainMenu Exit Save Changing an Auto Configuration setting can also change the FrameSaver unit s conf
235. tured in a trace file so the data can be uploaded and transferred to a Network Associates Sniffer for analysis or viewed via the menu driven user interface The 12 most recent LMI messages can be displayed from the menu driven user interface March 2000 1 3 About the FrameSaver SLV 9664 1 4 ATM VPI VCI and DLCI Correlation For networks with both ATM and frame relay access endpoints allows the FrameSaver unit to report the originating Virtual Path or Channel Identifier VPI VCI in the far end ATM access endpoint where the local DLCI is mapped so they can be correlated for OpenLane SLV reports Back to Back Operation Allows two FrameSaver devices to be connected via a leased line network or simulation so a point to point configuration can be implemented When the unit is operating in this mode the frame relay operating rate is configurable and the unit assumes the network side personality of the UNI Configuration Upload Download and Software Download Capability Provides quick transfer of configuration options to and from nodes and software downloads while the unit is running using the standard File Transfer Protocol FTP Two software images can be stored Dual Flash Memory Allows software upgrades while the unit is up and running Two software loads can be stored and implemented at the user s discretion OpenLane Service Level Management Solution Provides an advanced standards based performance monitoring and management ap
236. turn Accept entry or when pressed before entering data or after entering invalid data display valid options on the last row of the screen 2 6 March 2000 9664 A2 GB20 00 Function Keys 9664 A2 GB20 00 User Interface and Basic Operation All function keys located in the lower part of the screen see the example on page 2 5 operate the same way throughout the screens They are not case sensitive so upper or lowercase letters can be used interchangeably These keys use the following conventions For the screen Select function And press Enter to M orm MainMenu Return to the Main Menu screen Eore Exit Terminate the asynchronous terminal session Norn Enter new data Lor Delete Delete data Sors Save Save information Rorr Refresh Update screen with current information Corc ClrStats Clear network performance statistics and refresh the screen Variations include a CilrSLV amp DLClStats for clearing SLV and DLCI Statistics a ClrLinkStats for clearing frame relay link statistics Uoru PgUp Display the previous page Dord Display the next page March 2000 2 7 User Interface and Basic Operation Selecting from a Menu B gt Procedure To select from a menu 1 Tab or press the down arrow key to position the cursor on a menu selection or press the up arrow key to move the cursor to the bottom of the menu list Each menu selection is highlighted as you press the key to
237. twork through frame relay that requires a specific subnet mask for the interface Node Subnet Mask Uses the Interface IP Subnet contained in the Node Subnet Mask configuration option see Table 3 9 Node IP Options Calculate Calculates the subnet mask created by the IP protocol based on the class of the IP address Class A 255 000 000 000 Class B 255 255 000 000 or Class C 255 255 255 000 Cannot be displayed or edited Special 000 000 000 000 255 255 255 255 Allows you to edit display the subnet mask for the management PVC when the subnet mask is different for this interface A text field displays where you can enter the subnet mask for this units management PVC Set DE Possible Settings Enable Disable Default Setting Disable Se Banero e O Specifies whether frames packets sent on a management PVC have the Discard Eligible DE bit set This bit is used by the network to prioritize which frames to discard first during periods of network congestion This allows management traffic to be viewed as lower priority than customer data Enable Sets the DE bit to one on all frames sent on the management PVC Disable Sets the DE bit to zero on all frames sent on the management PVC This is the recommended setting particularly for NSPs providing a managed network service Primary Link Possible Settings Net1 FR1 Port 1 Clear Default Setting Initially blank no default Specifies the frame r
238. u select Yes the Save Configuration To screen appears 3 Select the configuration option area to which you want to save your changes usually the Current Configuration and press Enter When Save is complete Command Complete appears in the message area at the bottom of the screen NOTE There are other methods of changing configurations like SNMP and Auto Configuration Since multiple sessions can be active at the same time the last change made overwrites any previous or current changes being made For instance Saving your configuration changes would cause configuration changes made via another method to be lost If you are making changes and someone else makes changes and saves them your changes would be lost 9664 A2 GB20 00 March 2000 3 7 Configuration Minimal Configuration Before Deploying Remote Units At a minimum the following configuration options must be set before deploying a a FrameSaver unit to a remote site m Node IP Address m Node Subnet Mask See Table 3 9 Node IP Options for a description of these options Entering System Information and Setting the System Clock Select System Information to set up or display the general SNMP name for the unit its location and a contact for the unit as well as to set the system clock Main Menu Control gt System Information The following information is available for viewing Save any entries or changes If the selection is Enter the
239. ubleshooting Restoring Communication with a Misconfigured Unit Misconfiguring the unit could render the menu driven user interface inaccessible If this occurs connectivity to the unit can be restored via a directly connected asynchronous terminal B gt Procedure To reset COM port settings 1 Configure the asynchronous terminal to operate at 19 2 kbps using character length of 8 bits with one stop bit and no parity In addition set Flow Control to None 2 Reset the unit then hold the Enter key down until the System Paused screen appears See Resetting the Unit and Restoring Communication for other methods of resetting the unit 3 Tab to the desired prompt and type y Yes at one of the prompts If selecting The following occurs Reset COM Port usage Port Use is set to Terminal so the asynchronous terminal can be used Data Rate Kbps Character Length Stop Bits and Parity are reset to the factory defaults Unit resets itself Reload Factory Defaults All configuration and control settings are reset to the Default Factory Configuration overwriting the current configuration Unit resets itself CAUTION This causes the current configuration to be destroyed and a self test to be performed If no selection is made within 30 seconds or if No n is entered the unit resets itself and no configuration changes are made Once the unit resets itself connectivity is restored and the Main Menu screen a
240. uide to help you get started using the application Network Health Reports Guide to help you understand and use Frame Relay reports Network Health Traffic Accountant Reports Guide to help you understand and use Traffic Accountant reports Installation and Setup of Network Health Refer to the Network Health Installation Guide for installation instructions and follow the instructions applicable to your network platform Once Network Health is installed you need to set up the application so it will support FrameSaver units Each Network Health application provides a different set of functions called a module Each module used requires a separate license to gain access to those features and functions Make sure you license the Poller application so you can poll SLV units and collect data To use this application 1 Discover network elements units and interfaces in the network 2 Configure the Network Health applications then save them 3 Organize elements into groups for reporting purposes 4 Setup and run reports Setup and operation information is contained in the Network Health User Guide The sections that follow address only the minimal procedural steps needed once you have access to the applications See the Network Health User and Reports Guides for additional startup information and a full discussion of the application s features and how to use them 9 2 March 2000 9664 A2 GB20 00 Setting Up Network He
241. up Cannot access the FrameSaver unit or the menu driven user interface An LED appears dysfunctional Not receiving data Receiving data errors on a multiplexed DLCI but frame relay is okay securely plugged into the wall receptacle to rear panel connection The wall receptacle has no power The unit has detected an internal hardware failure Login or password is incorrect COM port is misconfigured or the FrameSaver unit is otherwise configured so it prevents access LED is burned out Network cable loose or broken Frame Relay Discovery is being used for automatic DLCI and PVC configuration The equipment at the other end is not frame relay RFC 1490 compliant March 2000 securely attached at both ends Check the wall receptacle power by plugging in some equipment that is Known to be working Check the circuit breaker Verify that your site is not on an energy management program Reset the unit and try again Contact your service representative Return the unit to the factory refer to Warranty Sales Service and Training Information on page A of this document Reset the FrameSaver unit Main Menu gt Control gt Reset Device Contact your service representative Run the Lamp Test If the LED in question does not flash with the other LEDs then contact your service representative Reconnect or repair the cable Call the network service provider
242. ure you control when the upgrade software is implemented B gt Procedure To switch to the new software 1 Goto the Control menu and select Select Software Release Main Menu Control Select Software Release The currently loaded software version and the new release that was just transferred are shown If the download failed Invalid appears in the Alternate Release field instead of the new release number Repeat the procedure in Upgrading System Software if this occurs 2 Select Switch amp Reset 3 Enter Yes to the Are you sure prompt The unit resets and begins installing the newly transferred software 4 Verify that the new software release was successfully installed as the Current Software Revision Main Menu gt Status gt Identity NOTE lf someone opens a Telnet session and accesses the units Identity screen while the unit is downloading software the In Progress message appears in the Alternate Software Revision field See Displaying System Information to see what is included on the unit s Identity screen 5 34 March 2000 9664 A2 GB20 00 Operation and Maintenance Transferring Collected Data SLV user history statistics and LMI packet capture data can be uploaded to an NMS or a Network Associates Sniffer using FTP which is faster than other methods The rate at which the data file is transferred is the rate set by the FTP Max Receive Rate Kbps option see Table 3 12 Telnet and FTP Ses
243. work cable problem No signal is being transmitted at the far end FrameSaver unit T1 facility problem DSU NT1 or leased line network facility problem 2 frame relay link is one of the following Neti FR1 The frame relay link specified for the network data port Network 1 Port 1 The frame relay link associated with the user data port 6 8 March 2000 For the network data port f LMI was never up verify that the LMI Protocol setting reflects the LMI type being used If LMI was never up Verify that Frame Relay Performance Statistics show LMI frames being transmitted If all of the above have been verified and the physical link is not in Alarm contact your network provider For user data port Check that the DTE cable is securely attached at both ends Verify that Transmit Clock Source and Invert Transmit Clock options are properly configured Verify that Frame Relay Performance Statistics show LMI frames being received If no frames are being received Check the attached device Verify that the LMI Protocol setting reflects the LMI type being used Check that the network cable is securely attached at both ends Contact your network provider 9664 A2 GB20 00 9664 A2 GB20 00 Table 6 1 Alarm Conditions 3 of 3 Troubleshooting Alarm Condition What It Indicates What To Do Network Com Link Down The communication link for the COM port is down and th
244. y the user s access level When a login is not required the effective access level is determined by this option NOTE The effective access level is always the lowest one assigned to either the port or the user For example if the Port Access Level assigned is Level 2 but the User Access Level is Level 3 then only level 3 access will be permitted for the port Display Conditions This option only appears when Port Use is set to Terminal Level 1 Allows full access and control of the device including monitoring diagnostics and configuration The user can add change and display configuration options and perform device testing Level 2 Allows limited access and control of the device The user can monitor and perform diagnostics display status and configuration option information Level 3 Allows limited access with monitoring control only The user can monitor and display status and configuration screens only 3 50 March 2000 9664 A2 GB20 00 Configuration Table 3 15 Communication Port Options 3 of 4 Inactivity Timeout Possible Settings Enable Disable Default Setting Enable Daneo O O Determines whether a user session is disconnected after a specified time of inactivity no keyboard activity Display Conditions This option only appears when Port Use is set to Terminal Enable Disconnects user session after the specified time of inactivity Disable Does not disconnect user sessi
245. ystem directory 5 Perform a put of Rxxxxxx ocd xxxxxx being the software release number to the nam ocd file to start the upgrade If the message displayed is Then nam ocd File Transfer Complete The download was successful The file is loaded into system memory nam ocd File Transfer Failed The file is not valid for this FrameSaver unit Invalid file A different Rxxxxxx ocd file will need to be downloaded Repeat the step or end the FTP session NOTE During the download a series of hash marks appear When the hash marks stop appearing there is a pause of about 30 seconds before the nam ocd File Transfer Complete message appears Please be patient Do not exit from FTP at this time See Changing Software to activate the newly downloaded software 9664 A2 GB20 00 March 2000 5 33 Operation and Maintenance Determining Whether a Download Is Completed To see whether a download has completed check the Identity screen Main Menu gt Status gt Identity Check Alternate Software Rev under the NAM Identity column If a software revision number appears the file transfer is complete fIn Progress appears the file is still being transferred f Invalid appears no download has occurred or the download was not successful Changing Software Once a software upgrade is downloaded it needs to be activated When activated the unit resets then executes the downloaded software With this feat

Paradyne FrameSaver SLV 9664 User's Manual

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