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Panasonic WJ-GXE100 Operating Instructions

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1. Schedule 3 Operating Instructions 101 13 Configuring the network settings Network 13 7 2 How to delete the set schedule 102 FTP image transmission schedule Schedule 1 Schedule 2 Schedule 3 Thu M Thu M 07 00 v 12 00 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted FTP image transmission schedule Schedule 1 Schedule 2 Schedule 3 0 00 6 00 Operating Instructions Tue thu CF Sat C Sun 00 v 00 00 Thu OFr Csat CSun Mon CTue Wed M 00 00 Thu CF CSat Sun 00 00 ea 00 ve 00 18 00 24 00 14 Configure the settings relating to the schedules Schedule 14 Configure the settings relating to the schedules Schedule On the Schedule page it is possible to configure the settings relating to schedules as follows e VMD permission Video motion detection will be active only in the specified schedule e Access permission Access to the unit will be allowed only in the specified schedule The Schedule page has only the Schedule tab Operating Instructions 103 14 Configure the settings relating to the schedules Schedule Up to 5 schedules can be set Schedule Schedules Schedule mod
2. VGA The characters VGA will turn green and images in the main area will be displayed in VGA size QVGA The characters QVGA will turn green and images in the main area will be displayed in QVGA size 640x360 The characters 640x360 will turn green and images in the main area will be displayed in 640x360 pixels 320x180 The characters 320x180 will turn green and images in the main area will be displayed in 320x180 pixels D1 The characters D1 will turn green and images in the main area will be displayed in D1 NTSC 720x480 pixels PAL 720x576 pixels e The buttons VGA and QVGA are displayed only when VGA 4 3 is selected for Picture Camera mode e The buttons 640x360 and 320x180 are displayed only when VGA 16 9 is selected for Picture Camera mode e The D1 button will be displayed only when D1 is selected for Picture Camera mode Image quality buttons These buttons will be displayed only when a JPEG image is displayed e 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 33 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting gt page 33 Zoom buttons uO Click this button to adjust the zoom ratio to the Wide side mi Clic
3. cccccceeeeeeeeeeeeeeneeeeeee eee eeeeeeeeeeeeeeeeeseeeseeeeeeeeaesneeeeees 21 6 2 How to operate the Setup Menu seeesseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeees 23 6 3 About the Setup menu Window cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseseeseeeeeeooes 25 7 Configure the basic settings of the unit Basic eeeeeeeeeeeees 27 7 1 Configure the basic settings Basic ccceeeeteceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeenenees 27 7 2 Configure the Internet settings Internet ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeneennes 30 8 Configure the settings relating to images Image eeeee 32 8 1 Configure the settings relating to the Picture Camera mode Video input JPEG H A EE AE E E E EA E EE E E E A E EE AE 32 8 2 Configure the settings relating to JPEG images JPEG H 264 ccceeceeeeeeeeeees 33 8 3 Configure the settings relating to H 264 images JPEG H 264 sssssseeeeeeeeeeeees 35 8 4 Configure the settings relating to image and positions Image Position 40 8 5 Configure the settings relating to RS485 RS485 eee ener eee eeeeeeeeeeneeneneeneeee 41 9 Configure the multi screen settings Multi screen sce 44 10 Configure the alarm settings Alarm c sceeeeeeeeeeeeeeseeeeeeeeeeeens 46 10 1 Configure the settings relating
4. Viewer Software Please read first About this software Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 114 Settings related to the unit s network can be set from the Panasonic IP Setting Software page 116 The manuals can be installed on the PC page 115 You can also view the manuals without installing them to the PC by clicking the Open button The Viewer software can be installed on the PC page 115 Make sure to read the Readme file on the provided CD ROM before using the software Operating Instructions 113 18 Using the CD ROM 18 2 Installing Panasonic IP Setting Software On the CD launcher window click the Install button next to IP Setting Software to display the Panasonic IP Setting Software installation window Confirm the following settings before starting the installation IP Setting Software installation Select software to install v PhP Setting Software Create shortcut icon Desktop Icon ClStart Menu Item Select the folder to save c Panasonic Select the Panasonic IP Setting Software to install Select where to create the Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting
5. 20 Troubleshooting 6 Operating Instructions 1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC 1 1 Monitor images from a single camera 1 Start up the web browser 2 Enter the IP address designated using the Panasonic IP Setting Software in the address box of the browser e Example when entering an IPv4 address http URL registered using IPv4 address http 192 168 0 10 e Example when entering an IPv6 address http URL registered using IPv6 address http 2001 db8 10 lt Example of IPv4 access gt Welcome to Tabbed Browsing Windows Internet Explorer neo ex Q amp E http 92168020 5 x Live Search P w d Welcome to Tabbed Browsing gt A a ve Bage v Toos lt Example of IPv6 access gt Welcome to Tabbed Browsing Windows Internet Explorer 2o o http 2001 db8 10 Live Search Qe ww we k Welcome to Tabbed Browsing gt gt By v sp Page v G Tools v d IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the unit colon port number in the address box of the browser Example http 192 168 0 11 8080 e When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address
6. Address 4 E mail subject E mail body E mail notification E mail server gt gt When E mail server gt gt is clicked the E mail tab of the Server page will be displayed gt page 61 E mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below 52 Operating Instructions 10 Configure the alarm settings Alarm When an alarm is detected Alarm Default Off Destination of notification Address 1 Address 4 Enter the destination E mail address Up to 4 destination E mail addresses can be registered Alarm checkbox When the checkbox is selected the E mail notification will be sent when an alarm occurs or when a video loss is recovered Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen Default None blank To delete the registered address click the Delete button respective to the desired address E mail subject Enter the E mail subject e Available number of characters 0 50 characters e Default None blank E mail body Enter the E mail body e Available number of characters 0
7. System log Upgrade Status Default reset Reset to the default Except the network settings Load the default HTML files setup menu x Reset to the default and load the default HTML files Camera restart Unit restart Reset to the default Except the network settings Click the Execute button to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the unit for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the unit for about 3 minutes after the initialization Reset to the default and load the default HTML files Click the Execute button to reset the settings of the unit and the HTML files to the default Note that the network settings will not be reset It is impossible to operate the unit for about 3 minutes after the initialization Camera restart Click the Execute button to reboot the camera connected to the unit You will not be able to operate the camera for approximately 1 minute after the reboot Because reboot is performed by RS485 transmission the RS485 cable must be connected and On must be selected for RS485 transmission gt page 41 Operating Instructions 109 15 Maintenance of the unit Maintenance Unit restart Click the Execute button to reboot the unit It is impos
8. Live page Lower right The above information will be displayed at the lower right corner of the main area on the Live page e Default Upper left Indicator Determine whether or not to use the live indicator POWER e On The indicator lights up or blinks in the following manner when the power is turned on When the power is turned on Lights green When connected to a network not accessed Lights orange When connected to a network accessed Blinks orange Blinks green e Off The indicator is turned off at all times e Default On Alarm status update mode Select an interval of the unit status notification from the following When the status of the unit changes the alarm occurrence indication button will be displayed to notify of the unit status Polling 30s Updates the status each 30 seconds and provide notification of the unit status e Real time Provide notification of the unit status when the status has changed e Default Real time Note e Depending on the network environment notification may not be provided in real time e When multiple cameras are using the same Alarm status reception port even if Real time is selected for Alarm status update mode status notification is not provided in real time In this case change the Alarm status reception port settings Alarm status reception port When selecting Real time for Alarm status update
9. NTP port 2 1 65535 Time adjustment interval Time zone GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Time adjustment Select the time adjustment method from the following Time adjusted by the selected method will be used as the standard time of the unit e Manual Time set on the Basic tab on the Basic page will be used as the standard time of the unit e Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the unit e Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following e Auto Obtains the NTP server address from the DHCP server e Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT e When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutolP or Auto Advanced for Network Settings on the Network tab of the Network page page 66 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore
10. Note e Refer to page 81 for further information about the case in which HTTPS is selected for HTTPS Connection on the Network tab of the Network page page 66 Operating Instructions 7 1 Monitor images on a PC 3 Press the Enter key on the keyboard The Live page will be displayed Refer to page 9 for further information about the Live page Network Video Encoder WJ GXE100 WJ GXE100 Live Setup Multi screen gn ao o0 Oo A fH mH 5 Compression JPEG Stream Auto mode Brightness Preset S L con Start When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries The default user name and password are as follows User name admin Password 12345 IMPORTANT e Toenhance the security change the password for the user name admin It is recommended to change this password periodically e When displaying multiple H 264 images on a PC images may not be displayed depending on the performance of the PC Note The maximum number of concurrent access user is 14 including users who is receiving H 264 images and users who are receiving JPEG images Depending on the set values for Bandwidth control bit rate and Max bit rate per client the maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing
11. Picture Camera mode the resolution remains D1 Operating Instructions 31 8 Configure the settings relating to images Image 8 Configure the settings relating to images Image The JPEG and H 264 image settings and settings relating to image quality and RS485 can be configured on this page The Image page has 3 tabs the JPEG H 264 tab the lmage Position tab and the RS485 tab 8 1 Configure the settings relating to the Picture Camera mode Video input JPEG H 264 Click the JPEG H 264 tab on the Image page page 21 page 23 JPEG H 264 Image Position RS485 Video input Video input Select the camera video input from the following NTSC PAL e Default NTSC P model PAL E model Note e When NTSC is selected for Video input the maximum frame rate is 30 fos When PAL is selected the maximum frame rate is 25 fps e When the Set button is pressed after changing the Video input setting the settings are reset to the default and the unit is rebooted Note that the network settings will not be reset Picture Camera mode Select the picture camera mode from the following VGA 4 3 VGA 16 9 D1 e Default VGA 4 3 Note e When Picture Camera mode is changed to D1 or the mode is changed from D1 to another mode the unit will reboot automatically e When D1 is selected for Picture Camera mode some of the functions will
12. Select On or Off to determine whether or not to authenticate the users Default Off Authentication Set the user authentication method Digest or Basic Uses Digest or Basic authentication Digest Uses Digest authentication Basic Uses Basic authentication e Default Digest or Basic Note e When the Authentication setting has been changed close the web browser and then access the unit again Operating Instructions 11 Configure the settings relating to the authentication User mng For other devices such as network disk recorders unless otherwise stated Digest authentication is not supported As of December 2012 User name Enter a user name e Available number of characters 1 32 characters e Unavailable characters amp Password Retype password Enter a password e Available number of characters 4 32 characters e Unavailable characters amp Note e When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Access level Select the access level of the user from the following e 1 Administrator Allowed all available operations of the unit e 2 Camera control Allowed to display images from the camera and to control the unit The unit setting configuration is unavailable e 3 Live only Only displaying live images is available The unit setting configuration and unit control are
13. 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note e Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h 13 4 6 When using Dynamic DNS Update DHCP Network SNMP FTP img trans DDNS Dynamic DNS Update DHCP Host name Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Operating Instructions 97 13 Configuring the network settings Network e Default None blank Note e Refer to the network administrator for further information about the available host names 13 5 Configure the settings relating to SNMP SNMP 98 Click the SNMP tab on the Network page page 21 page 23 The settings relating to SNMP can be configured on this page It is possible to check the status of the unit by connecting to the SNMP manager When using the
14. Select from the following to determine whether or not to perform the parity check None Odd Even e Default None Protocol Select the RS485 control command for the camera from the following Panasonic Pelco D Pelco P Custom e Default Panasonic Note e When using RS485 control commands other than Panasonic Pelco D and Pelco P select Custom for Protocol and upload the command table to the unit via an FTP server The unit must be rebooted after the upload is completed e f Pan Tilt Zoom functions cannot be operated for Panasonic cameras you must select Custom for Protocol and upload the command table to the unit For further information refer to our website http panasonic net pss security support info html e Refer to our website http panasonic net pss security support info html for further information about how to upload command tables and cases when RS485 cannot control cameras 42 Operating Instructions 8 Configure the settings relating to images Image Command table settings are initialized when the unit is initialized In this case upload the command tables again as necessary Unit address Specify the unit address of the camera connected to the unit Default 01 Operating Instructions 43 9 Configure the multi screen settings Multi screen 9 Configure the multi screen settings Multi screen Network cameras and units used to display images on a multi screen can
15. To use the shortcut function to the unit enable the UPnP function on the PC in advance Default Off Note e To display the shortcut to the unit on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows XP Start Settings gt Control Panel Add or Remove Programs Add Remove Windows Components select Networking Services Details gt check Internet Gateway Device Discovery and Control Client and UPnP User Interface OK gt Next Complete For Windows Vista Start gt Control Panel Network and Internet gt Network and Sharing Center gt expand the section of Network discovery of Sharing and Discovery select Turn on network discovery click Apply Complete For Windows 7 Operating Instructions 13 Configuring the network settings Network Start gt Control Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete HTTPS It is possible to enhance the network security by encrypting the access to units using the HTTPS function Refer to page 74 for how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used
16. unavailable Default 3 Live only User check From the pull down menu of User check the registered user can be selected and the selected user s information can be checked The registered user will be displayed with the access level Example admin 1 To delete the registered user click the Delete button after selecting the user to be deleted 11 2 Configure the settings relating to the host authentication Host auth Click the Host auth tab on the User mng page page 21 page 23 Operating Instructions 57 11 Configure the settings relating to the authentication User mng The restriction settings of PCs IP address from accessing the unit can be configured on this page User auth Host auth System n Ooft set Access level 1 Administrator 2 Cameracontrol 3 Live only Host auth Select On or Off to determine whether or not to authenticate the host e Default Off IP address Enter the IP address of the PC to be allowed to access the camera Host name cannot be entered for the IP address Note e When IP address subnet mask is entered it is possible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 1 192 168 0 254 can access the camera with the access level 2 Camera control e When the IP
17. x There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trustec We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information The Live page will be displayed If an authentication window is displayed enter the user name and password Note e If this window is displayed when accessing a device other than the unit or a website a security problem may have occurred In this case check the system status 82 Operating Instructions 13 Configuring the network settings Network 3 Click Certificate Error over the URL and click View certificates Certificate Invalid The security certificate presented by this website has errors This problem may indicate an attempt to fool you or intercept any data you send to the server Operating Instructions 83 13 Configuring the network settings Network 4 Click Install Certificate 4 Certificate General Details Certification Path DA Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Learn more about certificates Note e If Install Certificate is not displayed close Internet Explorer once and selec
18. 52000 59000 61000 3 Click the Set button The unit will restart and it will become possible to access to the units using the HTTPS protocol gt page 7 page 14 page 15 Note The unit will restart after the connection setting is changed When using the self signed certificate If the unit is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate gt page 81 80 Operating Instructions 13 Configuring the network settings Network When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates e When the unit is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the unit is accessed using the HTTPS protocol it may take time to display images e When the unit is accessed using the HTTPS protocol the images may be distorted e When the unit is accessed using the HTTPS protocol the number of users that can access the unit may be reduced The maximum number of concurrent access user varies depending on the maximum image size and transmission format 13 3 Access the unit using the HTTPS protocol Start up the web browser 2 Enter the IP address of the unit in the address box
19. 5fps 6fps 10fps 15fps 30fps PAL 0 08fps 0 17fps 0 28fps 0 42fps 1fps 2 1fps 3 1fps 4 2fps 5fps 8 3fps 12 5fps 25fps e Default 5fps NTSC 4 2fps PAL e When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected e Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the unit the transmission interval may be longer than the set value e Ifimages are not delivered in the specified transmission interval you can make the images be delivered closer to the specified interval by lowering the resolution or image quality Image capture size Select the image capture size to display the JPEG image on the Live page for the first time Picture Camera mode VGA 4 3 QVGA VGA Picture Camera mode VGA 16 9 320x180 640x360 Picture Camera mode D1 D1 e Default VGA Operating Instructions 33 8 Configure the settings relating to images Image Image quality Select the image quality of JPEG images displayed initially on the Live page e Default Quality1 Image quality setting Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default Quality1 5 Normal Quality2 8 The
20. The RS485 settings can be configured on this page to control the camera connected to the unit Note e When cameras with different RS485 protocols for example cameras manufactured by Panasonic and Pelco Inc are in the same RS485 communication line the cameras will not work correctly e Select 4 line or 2 line according to the RS485 communication method specifications of the connected cameras e Refer to our website http panasonic net pss security support info html for further information about the control command command table of RS485 Operating Instructions 41 8 Configure the settings relating to images Image e The data sent from a PC to the unit through port 52000 of the UDP can be sent to the camera through RS485 to control the camera JPEG H 264 Image Position RS485 RS485 transmission Communication method 4 line Baud rate 19200bps Data bit 8bit Parity check None Protocol Panasonic Unit address 1 RS485 transmission Select On or Off to determine whether or not to control the camera using RS485 Default On Communication method Select the communication method of the RS485 cable from 4 line and 2 line Default 4 line Baud rate Select the line speed for RS485 transmission from the following 2400bps 4800bps 9600bps 19200bps 38400bps e Default 19200bps Data bit Select the data bit from 7bit or 8bit e Default 8bit Parity check
21. The settings can be configured for each area individually The larger the value is set the higher the sensitivity level becomes The current value 1 low 15 high will be displayed below the slider Default 8 Delete button Click the Delete button corresponding to the area to be deleted The outline of the selected area will be deleted Area No notification When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed page 53 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and settings Default Off Note e When the camera is performing pan tilt Zoom or focus operations adjusting the brightness or operating in auto mode VMD information is added 10 3 1 Set the VMD areas VMD area 50 Set the areas to activate the VMD function IMPORTANT When the settings are being configured on the setup menu sometimes the VMD function may not work correctly Operating Instructions 10 Configure the alarm settings Alarm 1 Set the video motion detection area by dragging the mouse on the screen The designated area will become the V
22. Upgrade cccccccceeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeneaanees 106 15 3 Check the status Status cccsciccssissecseevivevvcesucsesieceseveetecdenscceenceeescecuscecuvcessesavesesveves crete 108 15 4 Reset the settings Reboot the unit Default reset eeeeeeeeeeeeeeeeeeeneeeeeneeeeees 109 16 Functional restrictions wiicviceccetissivententesccncteiavieonnieneiinceorececanes 111 16 1 Functional restrictions when D1 is selected ceccseeeeeneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeenees 111 17 Number of users that can concurrently access the unit 112 18 Using the CD ROM soci sececiecescesneteeceseetencettinrsacceeecestcdeens cede eeneevennnyens 113 18 1 About the CD launcher seiiiasnistesudscnscsnanesesencanneabnuescatanactesaateedearalawenbiewentucisaraieanienmnnenesien 113 18 2 Installing Panasonic IP Setting Software ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneees 114 18 3 Installing the manuals sssrin entencio anan aaea aa aaa anaa aana 115 18 4 Installing the Viewer software ccceceessseseeeeneeeeeeeeeseeeeeseneceeseeeeeeesesseceeeeeeeesenenees 115 18 5 Configure the network settings of the unit using the Panasonic IP Setting SONWALE rn aee aaa a da Eea eea Eae e ea ea dutnadedbanchunetsneiesayessasties 116 19 About the displayed system log ssssssssssnsuuunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennen 118 Operating Instructions 5 Table of Contents
23. _ and the hyphen e Default None blank Operating Instructions 12 Configure the settings of the servers Server IMPORTANT e When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 66 NTP port Enter a port number of the NTP server e Available port number 1 65535 e Default 123 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 161 162 443 995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server e Default 1h Time zone Select a time zone corresponding to the location where the unit is in use Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Operating Instructions 65 13 Configuring the network settings Network 13 Configuring the network settings Network The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network management Protocol and FTP image transfer can be configured on the Network page The Network page has 4 tabs the Network tab the DDNS tab the SNMP tab and the FTP img trans tab 13 1 Configure the network settings Network Click the Network tab on the Network page page 21 page 23 The following information is required to configure the n
24. the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number e When On is selected for H 264 transmission page 36 H 264 images will be displayed When Off is selected a JPEG image will be displayed It is possible to display a JPEG image even when On is selected for H 264 transmission In this case the refresh interval of JPEG images will be limited The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc lt Refresh interval of JPEG images gt When On is selected for H 264 transmission NTSC Max 5 fps PAL Max 4 2 fps When Off is selected for H 264 transmission NTSC Max 30 fps PAL Max 25 fps 8 Operating Instructions 1 Monitor images on a PC 1 2 About the Live page ae a WOKEN Live Setup Multi screen 112 Ba s 6 AO oo OD OO as MH WM mss Compression JPEG Stream Image capture size QVGA Image quality 2 Auto mode Brightness Own Ge Ou FaR sso Focus Start gt Preset as kaaw 4 D select language pull down menu The uni
25. 7 or Windows Vista the Windows Security Alert window may be displayed when starting the IP Setting Software In this case disable User Account Control from the control panel e Panasonic IP Setting Software is inoperable in other subnets via the same router This unit cannot be displayed or set with an older version of the IP Setting Software version 2 xx Due to security enhancements in IP Setting Software Network Settings of the unit to be configured cannot be changed when around 20 minutes have passed after turning on the power of the unit When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for units in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agreement and choose I accept the terms in the license agreement and click OK The IP Setting Software screen is displayed If a unit is found information about it such as the MAC address and IP address is displayed 2 Click the Access Camera button after selecting the MAC address IP address of the unit to be configured EH Panasonic IP Setting Software Camera list About this softwa
26. CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by alid from Install Certificate Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue click Next Operating Instructions 89 13 Configuring the network settings Network Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for Automatically select the certificate store based on the type of certificate Place all certificates in the following store lt i 5 Click Finish Certificate Import Wizard Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard You have specified the following settings Certificate Store Selected Automatically determined by t Content Certificate 90 Operating Instructions 13 Configuring the network settings Network 6 When
27. Camera View 3 from the PC and then install Network Camera View 4S Operating Instructions 127 20 Troubleshooting cannot be controlled transmission on the RS485 tab Confirm that each of the settings on the RS485 tab match the settings of the connected camera If Pan Tilt Zoom functions cannot be operated for Panasonic cameras you must select Custom for Protocol on the RS485 tab of the Image page and upload the command table to the unit For further information refer to our website http panasonic net pss security support info html Symptom Cause solution ere EEeG pages Displayed images are Images may be distorted when non interlace signals F distorted VCR VTR signals or signals not compliant with the standard in your locality are transmitted Black bars are displayed on When the picture camera mode is D1 due to the both edges of the screen standard of video signal black bars appear instead of images on both edges of the screen Black bar s also appear s even in the VGA mode when signals not compliant with the standard in your locality are transmitted The connected camera Confirm that On is selected for RS485 41 128 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages When displaying H 264 images on two or more web browser windows images from two or more cameras are di
28. Certificate Authority Issue of the server certificate eee e eo ees Bee ee ee eee ee ee Installation of the server certificate Configuration of the connection protocol Access to the units using the HTTPS protocol HTTPS CRT key generate enerat Self signed SSUES Certificate Information Generate Certificate Signing Request CA Certificate CA Certificate install Information Connection set Generation of the CRT key SSL encryption key gt page 75 Generation of the self signed certificate page 76 Generation of CSR Certificate Signing Request gt page 78 Installation of the server certificate gt page 79 Configuration of the connection protocol page 80 74 Operating Instructions 13 Configuring the network settings Network Note To use the server certificate you need to apply for the approval and the issue of server certificate by CA Either of the self signed certificate or the server certificate is available If both of them are installed the server certificate will be used prior to the self signed certificate 13 2 1 Generation of the CRT key SSL encryption key IMPORTANT When the self signed certificate or server certificate is valid it is impossible to generate the CRT key When the server certification is used the available key size varies depending on the Caches the available key size in advance To generate
29. Dec 31 2035 23 59 59 IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation page 64 Time display format Select the time display format from 24h 12h and Off Enter the current hour reflecting this setting when entering the current time and date for Date time To hide time and date select Off e Default 24h Date time display format Select a date time display format When 2010 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time amp date will be respectively displayed as follows e DD MMIYYYY 01 04 2010 13 10 00 e MMIDDI YYYY 04 01 2010 13 10 00 e DD Mmm YYYY 01 Apr 2010 13 10 00 e YYYY MMIDD 2010 04 01 13 10 00 Mmm DDIYYYY Apr 01 2010 13 10 00 e Default Mmm DD YYYY P model DD MMI YYYY E model Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the unit is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date e Out Does not apply summer time e Auto Applies summer time in accordance with the settings for Start time amp date and End time amp date month week day of the week time e Default Ou
30. For further information refer to the operating instructions of the router in use Enter Global IP address colon port number in the WAN Router LAN Address box of the browser Global address Private address via the Internet VW XXX YVY ZZZ 192 168 0 254 vvv Xxx yyy zzz 50000 vvv Xxx yyy zzz 50001 Address translation using the port forwarding function vvv XXxx yyy zzz 50000 gt 192 168 0 1 50000 Internet WAN 0000000 O Cable modem XDSL modem Private address 192 168 0 1 Port number 50000 Address translation using the port forwarding function vvv XXx yyy zzz 50001 gt 192 168 0 2 50001 gt Private address 192 168 0 2 Port number 50001 Operating Instructions 73 13 Configuring the network settings Network 13 2 Configure the HTTPS settings Click the Network tab on the Network page page 21 page 23 The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to units on this page The HTTPS settings will be configured in the following procedure Generation of the CRT key SSL encryption key When using the self signed certificate When using the server certificate y Y Generation of the self signed certificate Generation of CSR Certificate Signing Request Y Application for the approval by CA i
31. IP address or host name e Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http panasonic net pss security support info html e When accessing the unit using the HTTPS protocol install the security certificate of the camera to display images on the monitor page 81 Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen e Available number of characters 0 20 characters e Unavailable characters amp e Default Cam 1 WJ GXE100 Cam 2 16 None blank Note e When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed When displaying images on multi screen from the unit or network cameras that have the aspect ratio configured to a setting other than 4 3 the image will be displayed altered to the aspect ratio of 4 3 Operating Instructions 45 10 Configure the alarm settings Alarm 10 Configure the alarm settings Alarm The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the VMD area settings and the
32. PC with the information registered for Common Name Therefore the information registered for Common Name must be same as the address or host name for the unit access If the certificate is not the same the security alert window will be displayed each time the unit is accessed When the address or host name of the unit is changed the security alert window will be displayed each time the unit is accessed even if the security certificate is installed Install the security certificate again e When the unit access is open to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the unit is locally accessed even if the security certificate is installed Operating Instructions 81 13 Configuring the network settings Network e When the security certificate is properly installed a key icon is displayed in the address box of the web browser that has accessed the unit When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions 1 Access the unit using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended
33. Position RS485 Video input NTSC OPAL Live Setup menu Basic Picture Camera mode VGA 4 3 VGA QVGA set Multi screen Alarm JPEG User mng B Live page Initial display Refresh interval JPEG Sfps ov Network Image capture size vea x Schedule Image quality Quality 1m Maintenance Image quality setting Quaity 1 5 Noma v Guaity2l8 est Quality 1 5 Normali v Quality 2 8 rrm Setup button Displays the Setup page Live button Displays the Live page Basic button Displays the Basic page The basic settings such as time and date and the unit title and the settings required to connect the unit to the Internet can be configured on the Basic page gt page 27 Image button Displays the Image page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image page gt page 32 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page gt page 44 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 46 User mng button Displays the User
34. URL The URL of the unit registered for Viewnetcam com Your Account Link When the displayed URL is clicked the registration window for the Viewnetcam com service will be displayed in a newly opened window Register the information in the registration window to enroll in the Viewnetcam com service Operating Instructions 93 13 Configuring the network settings Network Access interval Select the interval to access the Viewnetcam com service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h e Default 1h Global IP Address Notification Method Typically Global IP Address Notification Method should be set to Normal If you cannot access the unit using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP gt page 70 must be enabled for the unit and for the router e Default Normal 13 4 3 Procedure to register information for the Viewnetcam com service There are 2 methods to configure the Viewnetcam com service e Configure from the Internet tab of the Basic page UPnP Auto port forwarding and Viewnetcam com can both be configured on the Internet tab e Configure from the DDNS tab of the Network page Only Viewnetcam com can be configured on the DDNS tab Configuring from the Internet tab of the Basi
35. Viewnetcam com service Access the unit again with the registered name Did you access http while using the HTTPS 81 function To use the HTTPS function access https It is also necessary to enter the port number Cannot access the unit via the Are the network settings of the unit correct 66 Internet Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 network on the Network tab of the setup menu Operating Instructions 123 20 Troubleshooting Symptom Cause solution Reference pages Is the setting of port forwarding configured for the router To enable the access to the unit via the Internet it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function Refer to the manuals provided with the router for further information Is UPnP function of the router disabled Refer to the manuals provided with the router in use to enable the UPnP function Is packet filtering set for the router to forbid the access via the Internet Configure the settings of the router in use to enable the access via the Internet Refer to the manuals provided with the router for furthe
36. address already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 56 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be checked The registered IP address will be displayed with the access level Example 192 168 0 21 1 To delete the registered host click the Delete button after selecting the IP address to be deleted 11 3 Configure the settings relating to the priority stream System Click the System tab on the User mng page page 21 page 23 58 Operating Instructions 11 Configure the settings relating to the authentication User mng The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently User auth Host auth System Priority stream Activation Destination IP address 1 Destination IP address 2 Stream type Refresh interval Image capture size Priority stream Activation Select On or Off to determine whether or not to use the priority stream Default Off Note e When On is sel
37. alarm occurrence notification can be configured on this page The Alarm page has 3 tabs the Alarm tab the VMD area tab and the Notification tab 10 1 Configure the settings relating to the alarm action Alarm Click the Alarm tab on the Alarm page page 21 page 23 The settings relating to the alarm can be configured in this section Refer to page 47 for further information about the settings relating to the alarm images VMD area Notification Alarm VMD alarm VMD gt gt Command alarm Oon Originating port feist number 1 655399 Command alarm Video loss alarm set Alarm 46 VMD alarm When clicking VMD gt gt the VMD area tab of the Alarm page will be displayed Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras e Default Off Originating port number Select a port number to be used to receive the command alarm e Available range 1 65535 e Default 8181 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 554 995 10669 10670 52000 59000 61000 Video loss alarm Select On or Off to determine whether or not
38. be required each time the screen is switched Depending on the cellular phone in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG gt page 33 may sometimes solve this problem e Depending on the cellular phone in use or its contract plan it may be impossible to access e When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number mobile or https Host name registered in the DDNS server colon port number mobile 1 P address is the global WAN IP address of the router that can be accessed via the Internet 2 2 Monitor images on a mobile terminal It is possible to connect to the unit using a mobile terminal via the Internet and monitor images MJPEG only from the unit on the screen of the mobile terminal Images are refreshed automatically to display the latest image The compatible mobile terminals are shown as follows As of December 2012 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals When an Android terminal is used an MJPEG format image is displayed by the Firefox browser but a JPEG format image is displayed by the standard browser For further information about compatible devices refer to our website http panasonic net pss security support info html Operating Instructio
39. client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Unlimited e Default 1536kbps Unlimited is available only when Frame rate is selected for Transmission priority Note e When Unlimited is selected the number of users who can access H 264 images will be limited to 1 Only a single user can access H 264 images e The H 264 bit rate is restricted by Bandwidth control bit rate on the Network tab on the Network page page 66 For this reason the bit rate may be lower than the value when any value with an asterisk on the right is selected It is impossible to select Unlimited for both H 264 1 and H 264 2 Image quality Select the image quality of H 264 images from the following Low Motion priority Normal Fine Image quality priority Default Normal Note When Constant bit rate or Best effort is selected for Transmission priority this setting is available Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed H 264 images If using under a network environment with frequent error occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be
40. e 10M Full 10 Mbps full duplex e 10M Half 10 Mbps half duplex e Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol It is recommended to use with the default Unlimited 1500byte When the RTP packet size is restricted in the network line in use select Limited 1280byte Refer to the network administrator for further information about the maximum packet size in the network line Default Unlimited 1500byte Operating Instructions 69 13 Configuring the network settings Network HTTP max segment size MSS Select Unlimited 1460byte Limited 1280byte or Limited 1024byte to determine whether or not to restrict the maximum segment size MSS when viewing images from the camera using the HTTP protocol We recommended that you use this feature with the default setting When the MSS is restricted in the network line in use select Limited 1024byte or Limited 1280byte Refer to the network administrator for further information about the MSS in the network line e Default Unlimited 1460byte UPnP 70 This unit support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router su
41. for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box Self signed Certificate Generate The unit itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box Self signed Certificate Information Displays the information of the self signed certificate When the Confirm button is clicked the registered information of the self signed certificate will be displayed in the Self signed Certificate Confirm dialog box When the Delete button is clicked the generated self signed certificate will be deleted CA Certificate Generate Certificate Signing Request When using the security certificate issued by CA Certificate Authority as the security certificate used for the HTTPS protocol the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate Security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and sele
42. key is complete Log indications relating to login Category Indication Description Login User name or IP address The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the unit will be displayed when On is selected for Host auth 120 Operating Instructions 19 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description error Panasonic alarm protocol notification Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Operating Instructions 121 20 Troubleshooting 20 Troubleshooting Before asking for repairs check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table ora problem is not described below Symptom Cause solution Reference pages Cannot access from
43. mode designate a port number to which the status change notification is to be sent e Available port number 1 65535 e Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of viewer software Determine whether or not to install the viewer software from this unit e On Installs the viewer software from the unit automatically e Off The viewer software cannot be installed from the unit Operating Instructions 29 7 Configure the basic settings of the unit Basic e Default On IMPORTANT e Itis impossible to display images between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC e The number of the viewer software installations can be checked on the Upgrade tab of the Maintenance page Language Select the language to initially display when the unit is accessed from the following English Japanese Italian French German Spanish Chinese Russian Default English The language displayed on the Live page can also be changed page 9 7 2 Configure the Internet settings Internet Click the Internet tab of the Basic page gt page 21 page 23 The settings relating to UPnP Auto port forwarding DDNS Viewnetcam com and network settings for the Internet can be configured on this page Internet U
44. of the browser e Example of entry https 192 168 0 10 IMPORTANT e When the HTTPS port number is changed from 443 enter https IP address of the unit colon port number in the address box of the browser Example https 192 168 0 11 61443 e When the unit is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 82 page 88 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT e When the unit is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower _ 13 3 1 Install the security certificate When the security certificate of the unit to access is not installed on the PC the security alert window will be displayed each time the unit is accessed using the HTTPS protocol To have the security alert window not displayed it is necessary to install the security certificate in the following procedure If the certificate is not installed the alert window will be displayed each time the unit is accessed Note The security certificate is installed on the
45. of their respective owners Abbreviations 2 The following abbreviations are used in these operating instructions Microsoft Windows 7 is described as Windows 7 Microsoft Windows Vista is described as Windows Vista Microsoft Windows XP SP3 is described as Windows XP Windows Internet Explorer 9 0 Windows Internet Explorer 8 0 Windows Internet Explorer 7 0 and Microsoft Internet Explorer 6 0 are described as Internet Explorer Universal Plug and Play is described as UPnP Operating Instructions Preface Viewer software It is necessary to install the viewer software Network Camera View 4S ActiveX to display images on a PC This software can be installed directly from the unit or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and then following the on screen instructions License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT Please carefully read this End User License Agreement EULA before downloading this software program the Software provided by Panasonic System Networks Co Ltd a Japanese corporation Before downloading installing and using the Software on your PC you need to acceptthe terms and conditions of this EULA by clicking on ACCEPT button provided at the bottom of this EULA If you do not agree to the terms and conditions of this EULA
46. on the Network tab of the Network page must be configured page 66 e Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notification may be delayed Operating Instructions 55 11 Configure the settings relating to the authentication User mng 11 Configure the settings relating to the authentication User mng The settings relating to the authentication such as users and PCs restrictions for accessing the unit with a PC or cellular phone mobile terminal can be configured on the User mng page The User mng page has 3 tabs the User auth tab the Host auth tab and the System tab 11 1 Configure the settings relating to the user authentication User auth 56 Click the User auth tab on the User mng page page 21 page 23 The settings relating to the authentication of users who can access this unit from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note e When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Host auth System Authentication Digest or Basic n ofi ic v rn set User name Retype password Oo Access level 11 Administrator 2 Camera control 3 Live only User check admin 1 User auth
47. selected for Transmission type in H 264 1 or H 264 2 on the JPEG H 264 tab of the Image page only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who monitor H 264 images will not be included in the maximum number When On is selected for Activation of Priority stream on the System tab of the User mng page because network bandwidth is constantly reserved for Priority stream the number of users that can concurrently access the unit may be reduced When Off is selected for Activation of Priority stream a maximum of 12 users can concurrently access the unit e When HTTPS is selected for HTTPS Connection on the Network tab of the Network page the number of users that can concurrently access the unit may be reduced 112 Operating Instructions 18 Using the CD ROM 18 Using the CD ROM 18 1 About the CD launcher By inserting the provided CD ROM into the CD ROM drive of your PC the CD launcher is automatically started and the license agreement is displayed Read the agreement and select I accept the terms in the license agreement and then click OK The CD launcher window is displayed e Ifthe launcher window is not displayed double click the CDLauncher exe file on the CD ROM amp CD Launcher Panasonic IP Setting Software
48. store you want to use Person A Trusted 8 Click Next Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificete store or you can specify a location for the certificate Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store Trusted Root Certification Authorities Learn more about certificate stores 86 Operating Instructions 13 Configuring the network settings Network 9 Click Finish Completing the Certificate Import Wizard The certificate will be imported after you click Finish You have specified the following settings 10 Click Yes Security Warning xj A You are about to install a certificate from a certification authority CA claiming to represent 192 168 0 253 Windows cannot validate that the certificate is actually from 192 168 0 253 You should confirm its origin by contacting 192 168 0 253 The following number will assist you in this process Thumbprint shal Aiid odio Aeee inch ie Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you click Yes you acknowledge this risk Do you want t
49. the alarm area number of VMD alarm with the Panasonic alarm protocol by selecting On Off e Default Off Destination port Select a destination port for the Panasonic alarm protocol from the following e Available range 1 65535 e Default 1818 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Retry times Select a retry time for the Panasonic alarm protocol 54 Operating Instructions 10 Configure the alarm settings Alarm Available range 0 30 Default 2 Destination of notification Address 1 Address 8 Enter the destination IP address or host name of the Panasonic alarm protocol from the following Host name is unavailable for the IP address Up to 8 destination server addresses can be registered Alarm checkbox When the checkbox is selected the Panasonic alarm notification will be sent when an alarm occurs or when a video loss is recovered Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank To delete the registered destination server address click the Delete button respective to the desired destination server address IMPORTANT When entering the host name of the Destination server address the DNS settings
50. the network settings Network Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the unit via the Internet the DNS server identifies the registered global address of router or unit Access using the current global address The identified global address is used for accessing the router or unit to monitor images Note e Refer to the contracted provider whether the current IP address is static or not e Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information Network SNMP FTP img trans DDNS Select the DDNS service to determine whether or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note e When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP 13 4 2 When using the Viewnetcam com service Network SNMP FTP img trans DDNS Viewnetcam com Personal Unit URL Your Aecount Unk e Global IP Address Notification Method Normal O Advanced Personal Unit
51. the refresh mode of the camera will return to manual refresh IMPORTANT e Transmission will be periodically performed when Auto Refresh is selected for the camera image Confirm the contract plan of the cellular phone in use before using this function e Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the image capture size by pressing the dial key 0 When D1 is selected for Picture Camera mode Resolution will not be displayed Picture Camera mode VGA 4 3 320x240 default 640x480 Picture Camera mode VGA 16 9 320x180 default 640x360 Image quality control It is possible to change the image quality between Quality1 and Quality2 gt page 33 Note e The pan tilt zoom focus functions of cameras connected to the unit cannot be operated from cellular phones e Some cellular phones cannot change the image capture size even when resolution is changed by resolution control When the HTTP port number is changed from 80 enter http IP address colon port number mobile in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may
52. the security alert window is displayed click Yes Security Warning x K You are about to install a certificate from a certification authority CA claiming to represent 1253 Windows cannot validate that the certificate is actually from You should confirm its origin by contacting The Following number will assist you in this process Thumbprint shal Warning Tf you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk IF you click Yes you acknowledge this risk Do you want to install this certificate w E When the import is successfully completed the screen The import was successful will be displayed 7 Click OK Certificate Import Wizard x 1 The import was successful Lx When the browser is restarted after the certificate is imported Certificate Error will not be displayed 13 4 Configure the settings relating to DDNS DDNS Click the DDNS tab on the Network page page 21 page 23 To access this unit via the Internet it is necessary to configure the settings for the DDNS function When activating the DDNS function using the camera either of the following DDNS services is available e Viewnetcam com service e Dynamic DNS Update RFC2136 compliant IMPORTANT e Before using the DDNS service it is necessary to perform the po
53. to activate the alarm when a video loss occurs e Default Off Operating Instructions 10 Configure the alarm settings Alarm 10 2 Configure the settings relating to the alarm image Alarm Click the Alarm tab on the Alarm page gt page 21 page 23 The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section The alarm image will be transmitted to an FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance page 62 IMPORTANT e When D1 is selected for Picture Camera mode alarm images cannot be transmitted e Depending on the network line speed or the network traffic images may not be transmitted at the exact designated interval or period Alarm image Alarm image FTP transmission Directory name File name Transmission interval Number of images Recording duration Post alarm 100s Image capture size VGA x Image compression rate upon alarm detection On Image quality upon alarm detection Alarm image FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed gt page 62 Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter AL
54. transmission IMPORTANT e When D1 is selected for Picture Camera mode the FTP periodic image transmission will not be possible e Depending on the network line speed or the network traffic images may not be transmitted at the exact designated interval or period e When On is selected for both of the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function For this reason images may not be transmitted at the exact designated interval or period if alarms occur frequently Network SNMP FTP img trans FTP periodic image transmission FTP periodic image transmission Directory name File name Name witime amp date Name w o time amp date Transmission interval Image capture size FTP periodic image transmission FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed page 62 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server gt page 62 Default Off Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root director
55. you may not download install or use this software This EULA is a legal agreement between you and Panasonic System Networks I accept the terms in the license agreement I do not accept the terms in the license agreement nstallShie IMPORTANT The default setting of Automatic installation of viewer software is On Follow the instructions on page 130 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard e When the install wizard is displayed again even after completing the installation of the Activex restart the PC e The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the unit can be checked on the Upgrade tab of the Maintenance page page 106 Refer to your dealer for the software licensing Operating Instructions 3 Table of Contents Table of Contents 4 1 Monitor images on a P ssassssnnnusnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennum nenn nnne 7 1 1 Monitor images from a single camera eeccccceeeeeeeee nent ee eeeeeeeeeeneeeeeeeeeeeeeeeeseeneeeeeeeeennennees 7 1 2 Abou t the Live page sissioni nennen a auawa Kiasia inata 9 1 3 Monitor images from multiple Cameras cccccceeee
56. 200 characters e Default None blank 10 5 Configure the settings relating to Panasonic alarm protocol Notification Click the Notification tab on the Alarm page page 21 page 23 Operating Instructions 53 10 Configure the alarm settings Alarm The settings relating to Panasonic alarm protocol can be configured in this section Panasonic alarm protocol notification Panasonic alarm protocol Additional alarm area data VMD Destination port 8 1 65535 Retry times oii O a e Destination of notification Destination server address Address 1 Address 2 i Address 3 Address 4 Address 5 Address 6 Address 7 Address 8 f Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a video loss is recovered Alarm e Default Off Note e When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to IP address 1 first to IP address 8 last Additional alarm area data VMD Determine whether or not to send notifications for
57. 5 15 Maintenance of the unit Maintenance 15 Maintenance of the unit Maintenance System log check firmware upgrade status check and initialization of the setup menu can be performed on this page The Maintenance page has 4 tabs the System log tab the Upgrade tab Status tab and the Default reset tab 15 1 Check the system log System log Click the System log tab of the Maintenance page page 21 page 23 Up to 100 system logs can be saved on the built in memory of the unit When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten System log Upgrade Status Default reset Time amp date Description No The serial number of the system log will be displayed Time amp date Time and date at the error occurrence will be displayed Note e When Off is selected for Time display format on the Basic tab page 27 time amp date of logs will be displayed in 24 hour format Description The descriptions about the system log will be displayed Refer to page 118 for further information about the system logs 15 2 Upgrade the firmware Upgrade 106 Click the Upgrade tab of the Maintenance page page 21 page 23 Operating Instructions 15 Maintenance of the unit Maintenance The current firmware can be checked and upgraded to the latest ve
58. ARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters amp e Default None blank File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 32 characters e Unavailable characters amp lt gt e Default None blank Operating Instructions 47 10 Configure the alarm settings Alarm Post alarm e Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following NTSC 0 1fps 0 2fps 0 33fps 0 5fps 1fps PAL 0 08fps 0 17fps 0 28fps 0 42fps 1fps e Default 1fps e Number of images Select the number of images to be transmitted from the following 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics e Recording duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm E mail Pi
59. H 264 transmission in H 264 1 or H 264 2 displaying of H 264 images or JPEG images on the Live page will become available e When On is selected for H 264 transmission in H 264 1 and H 264 2 H 264 images are viewable using other devices with each setting e When On is selected for H 264 transmission in H 264 1 or H 264 2 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission e On H 264 images will be transmitted using the HTTP port Refer to page 69 for further information about the HTTP port number settings Off H 264 images will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type e When On is selected it may take time to start displaying H 264 images e When On is selected H 264 images may not be displayed depending on the number of the concurrent access user etc e When On is selected only IPv4 access is available Image capture size Select the image capture size from the following Picture Camera mode VGA 4 3 QVGA IVGA Picture Camera mode VGA 16 9 320x180 640x360 Pictu
60. MD area 1 White and the outline will be displayed When 2 4 VMD areas are set each area will be numbered in order The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On Alarm VMD area Notification Area 1 White 2 Blue 3 Green 4 Red Status OonOon onion o o onion Detection area I pm 14 LER rn J Detection sensitivity igh Low f Delete Area No gt n notification Panasonic alarm protocol notification gt gt When notifying alarm area numbers by the Panasonic alarm protocol set Additional alarm area data VMD to On VMD information addition Information addition 2 Adjust Detection area and Detection sensitivity using the slider Detection area can be adjusted by moving the slider between the left end position and the center position Detection sensitivity can be adjusted by moving the slider between the left end position and the right end position Refer to page 48 for further information about the Detection sensitivity and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section When the status bar exceeds the setting position of slider the alarm action will be performed Change areas and the settings of Detection area and Detection sensitivity as necessa
61. Panasonic Operating Instructions Network Video Encoder Model No WJ GXE 1 00 WJ GXE100E Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual Preface Preface About the user manuals There are 2 sets of operating instructions for the WJ GXE100 P model WJ GXE100E E model as follows e Installation Guide Explains how to install and connect devices e Operating Instructions Explains how to perform the settings and how to operate this unit The model number is abbreviated in some descriptions in this manual The screens used in these operating instructions show the case of WJ GXE100 P model Depending on the model used the screens shown in the explanations may differ to the actual unit screens Trademarks and registered trademarks e Microsoft Windows Windows Vista Internet Explorer ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Microsoft product screen shot s reprinted with permission from Microsoft Corporation e iPad iPhone and iPod touch are trademarks of Apple Inc registered in the U S and other countries e Android is a trademark of Google Inc e Firefox is a registered trademark of the Mozilla Foundation All other trademarks identified herein are the property
62. PnP When using a router that does not support UPnP port forwarding must be manually configured for the router 1 Click the Network tab of the Network page 2 Select Static for Network Settings 3 Confirm the IP address port number and other information displayed here and change the settings as necessary This information is required when configuring port forwarding on the router 96 oS Note Click the Set button Refer to the manuals provided with the router when configuring port forwarding on the router When configuring port forwarding on the router use the IP address and port number information confirmed in step 3 The port forwarding function may also be called Address translation Static IP masquerade Virtual server or Port mapping depending on the router used When manually configuring port forwarding on the router make sure to select Off for Auto port forwarding Operating Instructions 13 Configuring the network settings Network 13 4 4 Checking the information registered for the Viewnetcam com service It is possible to check if the unit has been registered for the Viewnetcam com service page 108 13 4 5 When using Dynamic DNS Update Network SNMP FTP img trans DDNS Host name Access interval Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3
63. PnP Auto port forwarding DDNS To allow access to the camera from the Internet activate the auto port forwarding IPv4 setting and register on the DDNS service Viewnetcam com free Note The camera may be accessed from a third party if the Internet access is allowed set siege FESELSE TERT A setup suitable for internet environment is carried out UPnP Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the auto port forwarding function the router in use must support UPnP and the UPnP must be enabled e Default Off Note e Due to auto port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the unit is connected to the IPv4 network IPv6 is not supported e Tocheck if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP gt page 108 When Enable is not displayed refer to Cannot access the unit via the Internet in 20 Troubleshooting e When the UPnP Auto port forwarding setting is changed the Auto port forwarding setting under UPnP on the Network tab of the Network page also changes to the same setting DDNS Select Vi
64. SNMP function contact the network administrator Network FTP img trans Community System name Location Contact Community Enter the community name to be monitored Available number of characters 0 32 characters e Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the unit with the SNMP function Available number of characters 0 32 characters e Default None blank Location Enter the name of the location where the unit is installed Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager e Available number of characters 0 255 characters Default None blank Operating Instructions 13 Configuring the network settings Network 13 6 Configure the settings relating to the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 21 page 23 The settings relating to the periodic transmission of images to an FTP server can be configured on this page To transmit images to an FTP server periodically it is necessary to configure the settings of the FTP server in advance gt page 62 Refer to page 100 for descriptions of how to configure schedules of image
65. Software to Click the Install button to start the installation Note e To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the EasyIPConfig folder from the folder the default is C Panasonic you specified during installation 114 Operating Instructions 18 Using the CD ROM 18 3 Installing the manuals On the CD launcher window click the Install button next to Manual to display the Manual installation window Confirm the following settings before starting the installation Install manual Select manual to install Model List 5 irs es Create shortcut icon Desktop Icon Start Menu Item Select the folder to save c Panasonic Browse 4 Select which manuals to install The models that the manuals support are displayed in Model List The models that are supported by the manuals selected in are displayed here Select where to create the manuals shortcut icon when the manuals are installed Specify which folder on the PC to install the manuals to Click the Install button to start the installation Note To uninstall the manuals delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Manual folder from the folder the default is C Panasoni
66. acters Organizational Enter the unit name of the organization 64 characters Unit Omission is OK CRT key Displays the key size and generation time amp date of the current key Note The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ t When the unit is connected to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the unit is locally accessed even if the security certificate is installed When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate installed The self signed certificate has already been generated and the server certificate has been installed e Inthis case the server certificate is validated Common name of the self signed The self signed certificate has already been certificate generated and vali
67. arily This does not affect operation of the unit e Depending on the PC in use screen tearing may occur when the shooing scene drastically changes due to the GDI restrictions of the OS Operating Instructions 11 1 Monitor images on a PC A phenomenon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 56 12 Operating Instructions 1 Monitor images on a PC 1 3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi screen Images from 4 cameras up to 16 cameras can be displayed simultaneously In order to use multi screen IP addresses of network cameras and units used to connect to cameras must be configured to the unit 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered page 44 IMPORTANT Note When displaying images on a 16 screen panning tilting and zooming operations become unavailable for images from cameras with Pan Tilt Zoom functions When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying images on a 4 screen panning tilting and zooming operations become availab
68. as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS function e After the unit is accessed by the administrator make sure to close all the browsers for added security Change the administrator password periodically for added security Note e When user authentication authentication error has failed to pass 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while Operating Instructions 6 Display the setup menu from a PC 6 Display the setup menu from a PC The settings of the unit can be configured on the setup menu IMPORTANT e The setup menu is only operable by users whose access level is 1 Administrator Refer to page 56 for how to configure the access level 6 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed Connect to 192 168 0 10 Panasonic network device User name 1 Password C Remember my password 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 Opera
69. at an alarm occurrence or captured at a designated interval to an FTP server will become available IMPORTANT e When using this function set the user name and the password to access the FTP server to restrict users who can log into the FTP server e When D1 is selected for Picture Camera mode images cannot be transmitted to the FTP server 4 1 Transmit an alarm image at an alarm occurrence Alarm image transmission An alarm image can be transmitted at an alarm occurrence to the FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 62 The alarm image transmission function can be turned on off in the Alarm image section of the Alarm tab of the Alarm page page 47 Note Depending on the line speed or the traffic the number of the transmitted images may not reach the set number of images to be transmitted 4 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designated interval or period To transmit images at a designated interval or period it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 62 It is possible to determine whether or not to use the FTP periodic image transmission funct
70. ation button on the Confirm that the viewer software Network Camera Live page do not display the View 4S is installed current status in real time 7 Is Real time selected for Alarm status update 27 mode No image is displayed on the Press the F5 key on the keyboard of the PC or click 9 Live page the Live button Shortcut icon of the unit is not Is the Windows component of UPnP added 70 displayed on My Network Add the component to the PC in use Places of the PC Images are not displayed or Delete temporary internet files as follows z not refreshed smoothly 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be a filtering the port of the unit Exclude the port number of the unit from the list of the port numbers to be filtered by the anti virus software The live indicator is not lit Is Off selected for Indicator on the Basic page 27 Select On for Indicator H 264 images are not When Network Camera View 4S is deleted from a PC 3 displayed on which both the viewer software Network Camera View 3 and Network Camera View 4 are installed H 264 images may not be displayed In this case delete Network
71. be registered on the Multi screen page gt page 21 page 23 Group A IP address Camera title Cam 1 ercamera uoe i Cam 2 Cam 3 Cam 4 Example of entry http 192 168 0 10 8080 Group B IP address Camera title Cam 5 Cam 6 Cam 7 Cam 8 Example of entry http 192 168 0 10 8080 EZE Group C IP address Camera title Cam 9 Cam 10 Cam 11 i Example of entry http 192 168 0 10 8080 set Group D IP address Camera title Cam 13 Cam 14 Cam 15 i Cam 16 Example of entry http 192 168 0 10 8080 set IP address Enter the IP address or the host name of the unit or network camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the unit or network camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 44 Operating Instructions 9 Configure the multi screen settings Multi screen To access the units using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 e Available number of characters 1 128 characters e Default Cam 1 selfcamera Cam 2 16 not registered IMPORTANT e This unit is specified when selfcamera is displayed for the
72. before starting a new one e To activate auto pan sort preset position sequence or patrol 1 4 it is required to perform the settings on the setup menu of camera in advance page 40 Control pad buttons e Left click on the control pad or buttons to adjust the horizontal vertical position of the camera panning tilting Panning tilting speed will be faster if a clicked point gets farther from the center point of the control pad It is also possible to pan tilt the camera by dragging the mouse Zoom and focus can be adjusted by right clicking When an upper lower area of the control pad is right clicked the displayed image will be zoomed in out on When a left right area is right clicked the focus will be adjusted to the Near Far side Zoom can also be adjusted using the mouse wheel Brightness buttons button Image become darker Normal button The adjusted brightness will return to the default brightness button Image become brighter Preset Select a preset position from the pull down menu and click the Go button The camera will move to the selected preset position When Home position is selected the camera will move to the home position Preset positions and the home position can be registered in the camera s setup menu gt page 40 Unit title The title entered for Unit title on the Basic tab will be displayed gt page 27 Alarm occurrence indication button This button wi
73. c page 1 Click the Internet tab of the Basic page 2 Select On for UPnP Auto port forwarding and select Viewnetcam com for DDNS then click Set Internet UPnP Auto port forwarding DDNS Viewnetcam com To allow access to the camera from the Internet activate the auto port forwarding IPv4 setting and register on the DDNS service Viewnetcam com free Note The camera may be accessed from a third party if the Internet access is allowed iat mda Loria ice or A setup suitable for internet environment is carried out 94 Operating Instructions 13 Configuring the network settings Network 3 When UPnP Auto port forwarding setup is complete is displayed click Go to Viewnetcam com Registration page The registration window for Viewnetcam com will be displayed in a newly opened window UPnP Auto port forwarding setup is complete Use the address below to access the camera Local Network Access http Camera s address for Access via Internet http Access by cellular phone http Access by mobile terminal http IPv6 address http The address above will be shown on Status page in the Maintenance section Go to Viewnetcam com Registration page Refer to step 3 of Configuring from the DDNS tab of the Network page for the required settings Configuring from the DDNS tab of the Network page Select On for A
74. c you specified during installation 18 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display unit images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is displayed if a PC that does not have the Viewer software installed tries to access the unit Install the software by following the instructions displayed on the window Refer to page 3 for further information Note e To uninstall the Viewer software follow the steps below depending on the OS used on your PC For Windows XP Delete Network Camera View 4S from Control Panel Add or Remove Programs For Windows Vista Windows 7 Delete Network Camera View 4S from Control Panel Programs Uninstall a program Operating Instructions 115 18 Using the CD ROM 18 5 Configure the network settings of the unit using the Panasonic IP Setting Software 116 It is possible to perform the network settings of the unit using the IP Setting Software on the provided CD ROM When using multiple units it is necessary to configure the network settings of each unit independently If the Panasonic IP Setting Software does not work access the Network page from the setup menu of the unit in the browser and perform settings separately page 66 IMPORTANT e When using Windows
75. ct the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the information of the server certificate When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box If the server certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed server certificate will be deleted IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the unit e HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available e Default HTTP Operating Instructions 71 13 Configuring the network settings Network 72 HTTPS port Designate the HTTPS port number to be used e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 52000 59000 61000 Note The unit will restart after the conne
76. ction setting is changed When using the self signed certificate If the unit is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate page 81 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates e When the unit is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the unit is accessed using the HTTPS protocol it may take time to display images e When the unit is accessed using the HTTPS protocol the images may be distorted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format FTP access to unit Select Allow or Forbid to determine whether to allow or forbid the FTP access to unit e Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps e Default Unlimited Note e Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously e When Bandwidth control bit rate is
77. ctions 2 Monitor images on a cellular phone mobile terminal When the resolution is changed by the resolution control the displayed resolution changes but the image size remains the same e When the HTTP port number is changed from 80 enter http IP address colon port number cam in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam e When HTTPS is set in HTTPS Connection on the Network tab of the Network page enter the following https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched e Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 33 may sometimes solve this problem e Depending on the mobile terminal in use or its contract plan it may be impossible to access IP address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the unit with a wireless compatible mobile terminal the IP address is the l
78. cture Camera mode VGA 4 3 QVGAIVGA Picture Camera mode VGA 16 9 320x180 640x360 Default VGA Image compression rate upon alarm detection Select On or Off to determine whether or not to change the image quality of Quality1 gt page 33 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection e Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default 5 Normal 10 3 Configure the VMD settings VMD area 48 Click the VMD area tab on the Alarm page page 21 page 23 The VMD areas can be set on this page Up to 4 areas can be set When motion is detected in the set area it will be regarded as an alarm IMPORTANT The alarm occurrence indication button gt page 9 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving a command alarm or video loss alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 27 Operating Instructions 10 Configure the alarm settin
79. dated When the Confirm button is clicked the registered information of the self signed certificate security certificate will be displayed in the Self signed Certificate Confirm dialog box ed Certificate Confirm Common Name Country State Locality 2048bit Operating Instructions 77 13 Configuring the network settings Network e When the Delete button is clicked the generated self signed certificate security certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the self signed certificate 13 2 3 Generation of CSR Certificate Signing Request IMPORTANT Ifthe CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the unit for Trusted Sites Click the Custom Level button to open the Security Setting window and check the Enable radio button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certi
80. ddress from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP server address from DNS Failed to find the FTP server The FTP server may be down Ask the network administrator The IP address of the server may be incorrect Check if the IP address of the server is configured correctly Connection error File transfer error Passive mode error Log out failed Failed to change the directory User name or password isn t correct The FTP server settings may be incorrect Check if the FTP settings are configured correctly The settings relating to the indicated item may be incorrect Check if the FTP settings are configured correctly 118 Operating Instructions 19 About the displayed system log Category Indication Description Internal error Undefin
81. e Schedule 1 White Time range Schedule mode Schedule 2 Blue Time range Schedule mode Schedule 3 Green Time range Schedule mode Schedule 4 Red Time range Schedule mode Schedule 5 Black Time range 1 Select an action to be assigned to the schedule from Schedule mode Off is selected at the default e Off No action will be taken for the respective schedule e VMD permission The video motion detection VMD function will be active during the period of the schedule 104 Operating Instructions 14 Configure the settings relating to the schedules Schedule e Access permission Users whose access level is set to 2 and 3 on the User auth tab gt page 56 can access the unit only in the period of schedule Note e Select On for User auth on the User auth tab of User mng page page 56 and Off for Host auth on the Host auth page page 57 to validate Access permission 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The result will be displayed at the bottom of the window Note e The schedules displayed at the bottom of the window can be identified by colors assigned to each schedule Operating Instructions 10
82. e set of the generated CSR and CRT key If the CRT key is re generated or updated after applying to the CA the issued server certificate will be invalidated Note e This unit generates the CSR file in the PEM format 13 2 4 Installation of the server certificate IMPORTANT e Ifthe CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certification file and click the Open button Then click the Execute button The server certification will be installed Note The host name registered in the installed server certificate will be displayed on CA Certificate Information Depending on the status of the server certificate the following are displayed Indication Description Invalid The server certification is not installed Common name of the server certificate The server certificate has already been installed and validated Expired The server certification has already expired Operating Instructions 79 13 Configuring the network settings Network e When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box Only Organizat
83. ected for Activation of Priority stream number of users who can access the camera may be limited Destination IP address 1 Enter the first destination IP address e Default None blank Destination IP address 2 Enter the second destination IP address e Default None blank Stream type Select either JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted e H 264 1 H 264 1 images will be transmitted e H 264 2 H 264 2 images will be transmitted e Default JPEG Note e When Best effort is selected for Transmission priority of H 264 bit rate will vary between the maximum and minimum rates while images are being transmitted Refresh interval Select the refresh interval from the following This setting is validated only when JPEG is selected for Stream type NTSC 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 15fps 30fps PAL 0 08fps 0 17fps 0 28fps 0 42fps 1fps 2 1fps 3 1fps 4 2fps 5fps 8 3fps 12 5fps 25fps e Default 1fps Operating Instructions 59 11 Configure the settings relating to the authentication User mng Note e When On is selected for H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected Image capture size Select the image capture size from the following Th
84. ectly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly Operating Instructions 119 19 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The NTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the NTP function Check if the NTP settings are configured correctly Synchronizing with NTP succeeded NTP update succeeded Time correction succeeded Log indications relating to HTTPS Category Indication Description HTTPS Self signed Certificate Generated Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT key is applied CRT key Generated Generation of the CRT
85. ed error An error occurred in the FTP function Check if the FTP settings are configured correctly Error indications relating to Viewnetcam com Category Indication Description Viewnetcam com server error Failed to resolve the Viewnetcam com server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the Viewnetcam com server File transfer error The Viewnetcam com server may be down Ask the network administrator Internal error Undefined error An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already been registered in the DDNS server Check if the DDNS Update settings are configured corr
86. ed to 492 168 0 10 when the unit is rebooted by holding the INITIAL SET button on the unit After the unit is initialized access the unit and set the IP address again When the unit is initialized all the settings of the unit previously configured on the setup menus will be initialized 122 Operating Instructions 20 Troubleshooting Symptom Cause solution Reterenice pages Is 554 selected for the HTTP port number 69 For the HTTP port number select a port number other than the following port numbers used by the unit The number used by the unit 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 52000 59000 61000 Cannot access from the web Is the same IP address provided to other devices browser Are there contradictions between the address and the network subnet to be accessed When the unit and the PC are connected in the same subnet Are the IP addresses of the unit and the PC set ina common subnet Or is Use Proxy Server for the settings of the web browser checked When accessing the unit in the same subnet it is recommended to enter the address of the unit in the Don t Use Proxy For These Addresses box When the unit and the PC are connected in the different subnet Is the IP address of the default gateway set for the unit correct Is the name currently used to access the unit different 93 from the name registered for the
87. eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeees 13 2 Monitor images on a cellular phone mobile terminal 0006 14 2 1 Monitor images on a Cellular phone sccccceceecsseeseeeeseeeeeeeeeeeeeeeeesesseceneeeeeeeseesnneess 14 2 2 Monitor images on a mobile terminal eeeeeeseeeeeeeeeeeeseeeeeeeeeeeeseeeeeeeeeeeeeeeees 15 3 Action at an alarm occurrence cccceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeneeeeeseneees 18 3 1 PLATE TY DG sanaccens ed A E A A A 18 3 2 Action at an alarm occurrence ccccceecceeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeneesnneseeeeeeeseeaeeeaeeeaeeneeeees 18 4 Transmit images onto an FTP server c sceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 19 4 1 Transmit an alarm image at an alarm occurrence Alarm image transmission sseacidecinieeacanaseturacdcaincnetesaeyninaninascinananietucnitneaienssdbuneneianenmbiraanannaimneameniuands 19 4 2 Transmit images at a designated interval or period FTP periodic image transmission samasiseceradscnsdanvainiveaenisihuatiausniauieaticnnneaneatsenciiaseistbebienenodsiideansdeaticonmnatumaubenuas 19 5 About the network security ccccceseeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeseeeeeeeeseenees 20 5 1 Equipped security functions cicsscicesccsesscecsscensecescscvecssencssnassvensecenscssscssensssensssensscensevenesies 20 6 Display the setup menu from a PC cccceeceeeeeeeeeeeeeeeeeeeeeeseeeeneeeeeeees 21 6 1 How to display the Setup Menu
88. eeeeeeeeeeees 64 13 Configuring the network settings Network c cccseesseeeeeeeeeeeeeees 66 13 1 Configure the network settings Network scceeccceeseeeseneeeeeeeeeeeeeeeseeeeeeeeeeeeeeneess 66 13 2 Configure the HTTPS settings sicciecirccicessencnnciinnisaanmenenedi nasi naschedandacnrnnnasbedbaacauanmidielanietee 74 13 2 1 Generation of the CRT key SSL encryption key cscecneseeeeeeeeeeeeeeeeeeeeeeeneees 75 13 2 2 Generation of the self signed certificate security certificate 0 ee eeeeeeeeeeeeeeeeeee 76 13 2 3 Generation of CSR Certificate Signing Request sessesesesssseserierirrresssssssrrrrrrrrrrrrrnn 78 13 2 4 Installation of the server certificate neeeeeeeeeeeeeirinietttteeeeeiririnrrrrnnsnsstttrrnnnnnnnsnnennt 79 13 2 5 Configuration of the connection protocol ccd siscccesccccccicectessstascceecesssensanssticcececnseectenmereens 80 13 3 Access the unit using the HTTPS protocol cccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeesseeneeeeeeeneeeees 81 13 3 1 Install the security certificate 00000000sssrirarrirrnrnrrrnrerrnnnnnnnnannnunnnnnnnntetunennnnnneeeesescececeo 81 13 4 Configure the settings relating to DDNS DDNS sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnna 91 13 4 1 Configuration of the DDNS service Example of the Viewnetcam com service 92 13 4 2 When using the ViewnetCaMm COM Service eseeiessssssessrtrrrrrrrirrrrnrn
89. elect Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window When using Internet Explorer 6 0 Click the Settings button in the Temporary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window 126 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages Images are not displayed Do the video input settings NTSC or PAL of the 32 correctly connected camera match the Video input settings on the JPEG H 264 tab of the Image page Change the Video input settings NTSC or PAL to match the settings of the camera Images are displayed blurry Adjust the settings of the camera connected to the unit 9 not displayed or too dark or 40 washed out The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the picture etc Installation Guide Depending on the traffic of the network or the concentration of access to the unit there might be difficulties displaying the camera picture Request the camera picture using the web browser such as by pressing the F5 key etc The alarm occurrence Is the viewer software installed on the PC 3 indic
90. er and are displayed smoother e Off Images are displayed in real time and are not stored on the computer Default Off Operating Instructions 8 Configure the settings relating to images Image IMPORTANT e If it appears that there is a delay in the images being displayed select Off 1 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 2 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 39 8 Configure the settings relating to images Image 8 4 Configure the settings relating to image and positions Image Position Click the Image Position tab on the Image page page 21 page 23 The image quality and position settings can be configured on this page by displaying the setup menu on the image using the camera connected to the unit and RS485 communication Note e Itis necessary to connect the RS485 cable of the camera to the unit and to set RS485 on the RS485 tab on the Image page page 41 e Refer to the manuals provided with the camera for the camera setup menu e I mage Position adjustment function is activated for the angle of view in VGA 4 3 even when VGA 16 9 is selected for Picture Camera mode Because a part of the connected camera s setup menu will not be displayed in this case we recommend chang
91. er software installed on the PC 3 Is the power of the connected camera turned on Turn the power on for the connected camera Is the BNC coaxial cable connected correctly to the video input Check the video input connection Installation Guide Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu of Windows 2 Enter dxdiag in the displayed dialog box and click the OK button If the version of DirectX is older than 9 0c upgrade it Is the cellular phone in use support the 320x240 640 x480 D1 720x480 NTSC or D1 720x576 PAL resolution Or is the image data size too big to display images on the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer 9 0 Click the Settings button in the Browsing history section on the General tab and then s
92. etwork page page 66 User name Enter the user name login name to access the FTP server e Available number of characters 1 32 characters e Unavailable characters amp e Default None blank Password Enter the password to access the FTP server e Available number of characters 0 32 characters e Unavailable characters amp e Default None blank Control port Enter a control port number to be used for the FTP server e Available port number 1 65535 e Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after select Passive try to connect after selecting Active Default Passive Operating Instructions 63 12 Configure the settings of the servers Server 12 3 Configure the settings relating to the NTP server NTP 64 Click the NTP tab on the Server page page 21 page 23 The settings relating to the NTP server such as the NTP server address port number etc can be configured on this page IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation Time adjustment Manual O Synchronization with NTP server NTP server address setting NTP server address
93. etwork settings Contact the network administrator or your Internet service provider e IP address Subnet mask Default gateway when using the gateway server router e HTTP port e Primary DNS address Secondary DNS address when using DNS 66 Operating Instructions 13 Configuring the network settings Network Network FTP img trans IPv4 network Network Settings Auto Advanced Subnet mask Default gateway DNS Primary server address Secondary server address IP address IPv6 Default gateway Common HTTP port 0 1 65535 Allg s 9 k Line speed Max RTP packet siz unlimited 1500byte O Limitea 1280byte HTTP max segment S Unlimited 1460byte UPnP Auto port forwarding Short cut to unit HTTPS CRT key generate Generate Self signed Certificate Not generated CA Certificate CA Certificate install Information j Connection HTTPS port J FTP access to unit Forbid Bandwidth control bit rate Unlimited Easy IP Setup accommodate period 20min O unlimited IPv4 network Network Settings Select the method of how to configure the IP address from the following Static The IP address is configured by entering manually on IP address IPv4 DHCP The IP address is configured using the DHCP function Auto AutolP The IP address is configured
94. ewnetcam com or Off to determine whether or not to use Viewnetcam com 30 Operating Instructions 7 Configure the basic settings of the unit Basic By selecting Viewnetcam com and clicking the Set button the registration window for Viewnetcam com will be displayed in a newly opened window Follow the on screen instructions to register with Viewnetcam com Refer to page 94 or the Viewnetcam com website http www viewnetcam com for further information Default Off Note e When the DDNS setting is changed the DDNS setting on the DDNS tab of the Network page also changes to the same setting Recommended network setting for internet The recommended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Image page H 264 1 H 264 2 Internet mode over HTTP On Transmission priority Best effort Max bit rate per client Max 1024 kbps Min 128 kbps H 264 1 Image capture size VGA H 264 2 Image capture size QVGA Network tab on the Network page Common Max RTP packet size Limited 1280byte HTTP max segment size MSS Limited 1280byte Note e When D1 is selected for
95. ficate Generate Certificate Signing Request dialog box will be displayed erate Certificate Common Country 2048hbit modified D OK JE cancel 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the unit address or host name 64 characters Country Enter the country name 2 characters Country code State Enter the state name 128 characters Locality Enter the locality name 128 characters Organization Enter the organization name 64 characters Organizational Enter the unit name of the organization 64 characters Unit 78 Operating Instructions 13 Configuring the network settings Network Item Description Available number of characters CRT key Displays the key size and generation time amp date of the current key Note e To use the server certificate follow the requests from the CA about the information to be entered e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT e The server certificate will be issued for th
96. ge to a server can be configured in the Alarm image section on the Alarm tab of the Alarm page page 47 and the FTP tab of the Server page page 62 However when D1 is selected for Picture Camera mode images cannot be transmitted Notify of alarm occurrences by E mail Alarm E mail alarm occurrence notification can be sent at an alarm occurrence to the E mail addresses registered in advance Up to 4 addresses can be registered as recipients of the alarm E mail The settings for alarm E mail can be configured in the E mail notification section on the Notification tab of the Alarm page page 52 and the E mail tab of the Server page page 61 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the unit is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 53 18 Operating Instructions 4 Transmit images onto an FTP server 4 Transmit images onto an FTP server Images can be transmitted to an FTP server By configuring the following settings transmission of images captured
97. gs Alarm e The VMD function is not the dedicated function to prevent thefts fires etc We are not responsible for any accidents or damages occurring in case Area 4 White 2 Blue Status Detection area Detection sensitivity Delete Area No notification When notifying alarm area numbers by the Panasonic alarm protocol set Additional alarm area data VMD to On Panasonic alarm protocol notification gt gt VMD information addition Information addition Oon oft set Area When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection All areas button When the All areas button is clicked the whole area will become the VMD area and 1 White will be automatically applied to Area Status Select On or Off to determine whether or not to perform video motion detection e On Performs video motion detection e Off Does not perform video motion detection e Default Off Operating Instructions 49 10 Configure the alarm settings Alarm Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider
98. images on a cellular phone mobile terminal 2 1 Monitor images on a cellular phone It is possible to connect to the unit using a cellular phone via the Internet and monitor images JPEG only from the unit on the screen of the cellular phone It is also possible to refresh images to display the latest image IMPORTANT e When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 56 e Ifthe cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly Note e Itis necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the unit gt page 66 1 Access to http IP address mobile or http Host name registered in the DDNS server mobile using a cellular phone Images from the unit will be displayed WJ GXE100 S Manual PE sg er 0 Resolution OVO Manual Refresh Auto Refresh Press the dial key 5 or the Manual Refresh button to refresh the camera images Press the Auto Refresh button to refresh the images from the camera in 5 second intervals 14 Operating Instructions 2 Monitor images on a cellular phone mobile terminal When the dial key 5 or the Manual Refresh button is pressed again
99. ing the Picture Camera mode setting to VGA 4 3 gt page 32 Example when the connected camera is WV CW590 Image Position RS485 MODEL WU CWS590 SERIES CAMERA PAN TILTY ALARM SPECIALI COMMUNICATION OCENE SELECT LANGUAGE o gt QUICK SETUP _ PASSWORD LOCK OFFA ane S EB OS a za _ o o D Focus Display the camera s setup menu on the image and use each button to perform operations as necessary The displayed setup menu differs depending on the connected camera Menu buttons e On button Click this button to display the setup menu of camera Off button Click this button to close the setup menu of camera Arrow buttons Set button kaa Click these buttons to move the cursor gt sd Click these buttons to select the parameters e Set button Click this button to move the submenu 40 Operating Instructions 8 Configure the settings relating to images Image Esc button Click this button to return to the previous page All Reset button Display the camera s setup menu and then click the All Reset button after moving the cursor onto CAMERA RESET on the SPECIAL SETUP menu to reset to the default setting Refer to the operating instructions of each camera for further information about the settings to be reset Reset Special button Display the setup menu of camera move the cursor onto SPECIAL and click this button to mo
100. ion and to configure the settings relating to alarm images and the schedule on the FTP img trans tab of the Network page page 99 Note Depending on the line speed or the traffic images may not be transmitted at the designated interval When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Therefore images may not be transmitted at the interval designated on the FTP periodic image transmission setting Operating Instructions 19 5 About the network security 5 About the network security 5 1 Equipped security functions 20 The following security functions are featured in this unit Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the unit by setting the host authentication and or the user authentication to On gt page 56 page 57 Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port number gt page 69 Access encryption by the HTTPS function It is possible to enhance the network security by encrypting the access to units using the HTTPS function page 74 IMPORTANT e Design and enhance security countermeasures to prevent leakage of information such
101. ional Unit will be displayed with an asterisk ificate Confirm Last modified _Close_ e When the Delete button is clicked the installed server certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the server certificate e To change or update the server certificate perform step 1 and 2 IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again e When the server certificate has expired the HTTPS function will become unavailable When the unit is restarted the connection protocol will be changed to HTTP Update the server certificate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 13 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the unit e HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670
102. is setting is validated only when JPEG is selected for Stream type Picture Camera mode VGA 4 3 QVGAIVGA Picture Camera mode VGA 16 9 320x180 640x360 Picture Camera mode D1 D1 Default VGA 60 Operating Instructions 12 Configure the settings of the servers Server 12 Configure the settings of the servers Server The settings relating to the E mail server the FTP server and the NTP server can be configured on this page The Server page has 3 tabs the E mail tab the FTP tab and the NTP tab 12 1 Configure the settings relating to the E mail server E mail Click the E mail tab on the Server page gt page 21 page 23 The settings relating to the E mail server used to send the alarm E mail can be configured on this page IMPORTANT e When a terminal that receives E mails is not compatible with UTF 8 encode it is impossible to receive alarm E mails correctly SMTP server address SMTP port 25 1 65535 POP server address Type OPOP before SMTP OSMTP Authentication User name Password Sender s E mail address SMTP server address Enter the IP address or the host name of the SMTP server used to send E mails e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank SMTP port Enter the port n
103. ive setup menu When there are tabs at the top of the Setup page displayed in the frame on the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT e When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item Operating Instructions 23 6 Display the setup menu from a PC lt Example gt JPEG H 264 Image Position RS485 Video input Picture Camera mode VGA 4 3 v VGA QVGA JPEG Live page Initial display Refresh interval JPEG fps m Image capture size VGA _ Image quality Quality 1 Image quality setting VGA Quality 4 Quality 2 8 Quality 1 5 Normal Quality 2 8 When completing the setting items in field click the Set button below field The edited settings in field will not be applied unless the Set button below field is clicked In the same manner as above click the Set button and below field and when completing the setting items in field and 24 Operating Instructions 6 Display the setup menu from a PC 6 3 About the setup menu window Network Video Encoder WJ GXE100 WJ GXE100 B JPEG H 264 Image
104. k this button to set the zoom ratio to x1 0 uO Click this button to adjust the zoom ratio to the Tele side Focus buttons Auto Click this button to adjust the focus automatically Near Click this button to adjust the focus to the Near side 7 La Far Click this button to adjust the focus to the Far side Auto mode Select an operation from the pull down menu and click the Start button The selected operation will start Click the Stop button to stop the operation The selected operation will stop when the camera panning tilting zooming focusing is operated e Auto track Automatically performs tracking for cameras that supports auto track e Auto pan Automatically pans between the start position and the end position set in advance Even when the camera is operated for zooming or focusing the camera continues panning However panning will stop when the zoom button x1 is clicked e Preset sequence Automatically moves to the preset positions orderly start from the lowest preset position number e Patrol 1 4 Performs patrols 1 4 that were set in advance Note e To check if the camera supports auto track refer to the operating instructions of the camera 10 Operating Instructions 1 Monitor images on a PC e While a camera controlled via RS485 communication is executing a patrol function it is impossible to start another one Stop the current patrol function
105. le only for images from cameras with Pan Tilt Zoom functions Refer to our website http panasonic net pss security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen When displaying images on multi screen from cameras that have the aspect ratio configured to a setting other than 4 3 the image will be displayed altered to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http panasonic net pss security support info html 1 Click the desired Multi screen button Images from the registered cameras will be displayed on a selected multi screen screen can be split up to 16 areas The following are instructions when displaying on a 4 split screen WJ GXE100 To show 1 camera screen click the Live button You can also click 1 below Multi screen to display the live image from the camera Click the Multi screen button to display images from cameras in a multi screen of 4 to 16 screens Click a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 13 2 Monitor images on a cellular phone mobile terminal 2 Monitor
106. ll be displayed and will blink when an alarm has occurred When this button is clicked this button will disappear page 18 Full screen button Images will be displayed on a full screen To return to the Live page press the Esc key The aspect ratio of displayed images will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note For the case of using Windows 7 or Windows Vista the following settings may be required Open Internet Explorer click Tools Internet Options Security gt Trusted Sites gt Sites Register the unit address on Website of the displayed trusted widows Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format page 27 When clicking a desired point while displaying live images in the main area the camera will move to locate the clicked point at the center of the main area Note e When operated by a lower access level user images displayed on the screen may be changed tempor
107. longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following e Unicast port AUTO Up to 14 users can access a single unit concurrently Unicast port will automatically be selected when transmitting images from the unit When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO e Unicast port MANUAL Up to 14 users can access a single unit concurrently It is necessary to select Unicast port manually to transmit images from the unit Operating Instructions 37 8 Configure the settings relating to images Image 38 It is possible to fix the port number of the router used for H 264 image transmission via the Internet by setting Unicast port MANUAL page 66 Refer to the operating instructions of the router in use e Multicast Unlimited number of users can access a single unit concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port Enter the unicast port number used to transmit images from the unit e Available port number 1024 50000 On
108. ly even numbers are available Default H 264 1 32004 H 264 2 32014 Multicast address Enter the multicast IP address Images will be transmitted to the designated IP address e Available IPv4 address 224 0 0 0 239 255 255 255 e Available IPv6 address Multicast address starting with FF Default H 264 1 239 192 0 20 H 264 2 239 192 0 21 Note e Enter a multicast IP address after checking available multicast address Multicast port Enter the multicast port number used to transmit images from the unit e Available port number 1024 50000 Only even numbers are available e Default 37004 Note e The following port numbers are unavailable since they are already in use 10669 10670 Multicast TTL HOPLimit Enter a value for Multicast TTL HOPLimit e Available value 1 254 e Default 16 IMPORTANT e When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator e When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live video display on the browser buffering Perform settings to display unit images on the viewer software e On Images are temporarily stored on the comput
109. mng page The settings relating to the authentication such as users and PCs restrictions for accessing the unit can be configured on the User mng page page 56 Server button Displays the Server page The settings relating to the E mail server the FTP server and the NTP server to which the unit accesses can be configured on the Server page page 61 Operating Instructions 25 6 Display the setup menu from a PC 26 Network button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page gt page 66 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to activate the VMD detection function page 103 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 106 Unit title The title of the unit whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus Operating Instructions 7 Configure the basic settings of the unit Basic 7 Configure the basic settings of the unit Basic The setti
110. n name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service Static IP address service such as a service offered by a contracted provider In this service global addresses are static not changed kkkkk 13 4 1 Configuration of the DDNS service Example of the Viewnetcam com service 92 omoouw p a A DNS server Internet Provider Viewnetcam com service server Remote site Global address is changed The contracted provider allocates a global address to the router or the unit The global address is not static but dynamic ee viewnetcam com and the current global address is automatically registered If you are enrolled in Viewnetcam com the unique domain name example viewnetcam com will be allocated The Viewnetcam com service server automatically manages the domain name of unit and the global address of router or unit when a unit automatically notifies the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or unit in the DNS server Operating Instructions 13 Configuring
111. nable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the frames When 120 DPI is selected for DPI setting they may not be displayed correctly Click the Settings tab on the Properties window of Screen in the control panel and then click the Advanced button Change the DPI setting as necessary Operating Instructions 131 For U S and Canada Panasonic System Communications Company of North America Unit of Panasonic Corporation of North America www panasonic com business For customer support call 1 800 528 6747 Three Panasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries Panasonic Corporation http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2012 PGQP1403ZA C1212 0
112. net Mask Default Gateway DNS Primary DNS Secondary DNS Note O StaticIP Auto AutolP Manual V Wait for camera restarting By unchecking the Wait for camera restarting checkbox multiple cameras can be continuously configured e For further information about each setting of the Network Settings page refer to page 66 IMPORTANT e It may take for around 2 minutes to complete to upload the settings to the unit after clicking the Save button The settings may be invalidated when the LAN cable is disconnected before completing the upload In this case perform the settings again e When using a firewall including software allow access to all UDP ports Operating Instructions 117 19 About the displayed system log 19 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect Check if the E mail settings are configured correctly Failed to find the POP3 server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The POP3 server may be down Ask the network administrator SMTP server error Authentication error Entered user name or password may be incorrect Check if the E mail settings are configured correctly Failed to resolve the E mail server a
113. ngs relating to configuring the unit title time and date and connecting to the Internet can be configured on the Basic page The Basic page has 2 tabs the Basic tab and the Internet tab 7 1 Configure the basic settings Basic Click the Basic tab of the Basic page gt page 21 page 23 The settings such as the unit title time and date etc can be configured on this page Internet Unit title inu GxE100 Date time Jan s 01 v 2012 m 14 wi 44 mi 29 w Time display format 24h w Date time display format Summer time Time amp date daylight saving NTP Time zone Start time amp date End time amp date Camera title on screen Camera title on screen 0 9 A Z OSD Position Indicator Alarm status update mode Alarm status reception port 21004 1 65535 Automatic installation of viewer software on Language English Unit title Enter the title of the unit Click the Set button after entering the title of the unit The entered title will be displayed in the unit title field e Available number of characters 0 20 characters e Unavailable characters amp e Default WJ GXE100 Operating Instructions 27 7 Configure the basic settings of the unit Basic 28 Date time Enter the current time and date When 12h is selected for Time display format AM or PM can be selected Available range Jan 01 2010 00 00 00
114. nnsssssssssrttereeenet 93 13 4 3 Procedure to register information for the Viewnetcam com service ccceceeeeeeeees 94 13 4 4 Checking the information registered for the Viewnetcam com service 2 97 13 4 5 When using Dynamic DNS Update saiecscdcccciceassiesss2c ecreiniaeicenecicesicmsiedieneseneastecsieneees 97 13 4 6 When using Dynamic DNS Update DHCP 00 eee e cette eee teeeeeteneeeeeeeeeeeeeeeeeeeees 97 13 5 Configure the settings relating to SNMP SNMP cceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeees 98 13 6 Configure the settings relating to the FTP periodic image transmission FTP img MAINS E Cache cates cutsccauenssuassxbuncesvdsatsscnsccesvudstuncuensestetecuescsustcusbsdutssduthasntvhcrtseeustetersticeleae 99 13 7 Configure the schedule settings of the FTP periodic image transmission FTP img MAINS 3 cece T T A A A A E E E E TE E 100 13 7 1 How toset the schedules 5 2 sae sae stecazdiinddesxtscudtendecedetciacsetadantdenseioehie take aaa E ohasa 101 13 7 2 How to delete the set schedule 0nnnnnssnarsrsrrrrrrrnrrrrrrnrnnrnnnnnnnnnnnnnnnnnettteneneennneeeeeeeseeoe 102 14 Configure the settings relating to the schedules Schedule 103 15 Maintenance of the unit Maintenance cccceeeeeeeeeeeeeeeeeeeeeeeeees 106 15 1 Check the system log System log ccccccssessesseeceeeeeeeeeeessseeneeeeeeeeessenseneeeeeeeeeeeess 106 15 2 Upgrade the firmware
115. not be available page 111 e Refer to our website http panasonic net pss security support info html for further information about the support of Panasonic network disk recorders when D1 is selected for Picture Camera mode Image Position adjustment function is activated for the angle of view in VGA 4 3 even when VGA 16 9 is selected for Picture Camera mode Because a part of the connected camera s setup menu will not be displayed in this case we recommend changing the Picture Camera mode setting to VGA 4 3 32 Operating Instructions 8 Configure the settings relating to images Image 8 2 Configure the settings relating to JPEG images JPEG H 264 Click the JPEG H 264 tab on the Image page page 21 page 23 JPEG Live page Initial display Image quality Quality 1 Image quality setting VGA Quality 1 5 Normal Quality 2 B m QVGA Quality 1 5 Normal v Quality 2 8 JPEG Configure the settings such as Refresh interval JPEG Image capture size and Image quality on this section Refer to page 35 for further information about the settings relating to H 264 images Live page Initial display Configure the settings relating to the JPEG images displayed on the Live page Refresh interval JPEG Select an interval to refresh the displayed JPEG image from the following NTSC 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps
116. ns 15 2 Monitor images on a cellular phone mobile terminal IMPORTANT Note When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 56 It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the unit gt page 66 1 Access to http IP address cam or http Host name registered in the DDNS server cam using a mobile terminal Images from the unit will be displayed gt Note Live images area Displays images from the camera Resolution control The resolution can be changed by selecting a resolution setting from the buttons When D1 is selected for Picture Camera mode the resolution control buttons will not be displayed Picture Camera mode VGA 4 3 320x240 640x480 default Picture Camera mode VGA 16 9 320x180 640x360 default You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl Medium display http IP address cam dm Small display http IP address cam ds The pan tilt zoom focus functions of cameras connected to the unit cannot be operated from mobile terminals 16 Operating Instru
117. o install this certificate pe When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 87 13 Configuring the network settings Network 11 Click OK Certificate Import Wizard ti The import was successful When the browser is restarted after the certificate is imported Certificate Error will not be displayed OS Windows XP Web browser When using Internet Explorer 6 1 Access the unit using the HTTPS protocol 2 Click View Certificate Security Alert changed by others However there is a problem with the site s security certificate sh Information you exchange with this site cannot be viewed or The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority z The security certificate date is valid The security certificate has a valid name matching the name of the page you are trying to view Do you want to proceed Yes J no Note e If this window is displayed when accessing a device other than the unit or a website a security problem may have occurred In this case check the system status 88 Operating Instructions 13 Configuring the network settings Network 3 Click Install Certificate Certificate General Details Certification Path Certificate Information This
118. ocal IP address Only when accessing the unit through the Internet Operating Instructions 17 3 Action at an alarm occurrence 3 Action at an alarm occurrence The alarm action action at an alarm occurrence will be performed when the following alarms occur 3 1 Alarm type VMD alarm When motion is detected in the set VMD area the alarm action will be performed V MD stands for Video Motion Detection e Command alarm When a Panasonic alarm protocol is received from the connected device via a network the alarm action will be performed e Video loss alarm The alarm will be activated when there is a loss of video input signals due to disconnection of the coaxial cable or camera problems 3 2 Action at an alarm occurrence Display the alarm occurrence indication button on the Live page The alarm occurrence indication button will be displayed on the Live page at an alarm occurrence page 9 IMPORTANT e When Polling 30s is selected for Alarm status update mode gt page 27 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm ima
119. ode VGA 4 3 QVGAIVGA Picture Camera mode VGA 16 9 320x180 640x360 e Default VGA 13 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans 100 Click the FTP img trans tab on the Network page page 21 page 23 The schedule settings of the FTP periodic image transmission can be configured in this section Refer to page 99 for further information about the settings relating to the FTP periodic image transmission IMPORTANT e When D1 is selected for Picture Camera mode the schedule settings of the FTP periodic image transmission are unavailable Operating Instructions 13 Configuring the network settings Network 13 7 1 How to set the schedules FTP image transmission schedule Schedule 1 Schedule 2 OTue wed C o0 m o00 00 vtl o0 v Schedule 3 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window FTP image transmission schedule Schedule 1 Schedule 2
120. on The confirmation window will be displayed Operating Instructions 107 15 Maintenance of the unit Maintenance IMPORTANT 15 3 After completing the upgrade delete temporary internet files page 122 Upgrade the firmware using a PC in the same subnet as the unit Follow the instructions from the dealer when upgrading the firmware When upgrading the application software use the designated file extension img for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WJ is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the unit during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings On Off for DHCP IP address subnet mask default gateway DNS primary server address secondary server address HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time amp date The viewer software used on each PC should be licensed individually Refer to your dealer for the software licensing Check the status Status Click the Status tab of the Maintenance page
121. orks Co Ltd Internet Explorer 9 Select Allow The following message is displayed on the information bar This site might require the following ActiveX control nwcv4Ssetup exe from Panasonic System Networks Co Ltd Click here to install Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Install ActiveX Control The Security Warning window will be displayed Click the Install button on the displayed Security Warning window 130 Operating Instructions 20 Troubleshooting Symptom Cause solution Reference pages The following message is displayed on the information bar This webpage wants to install the following add on nwcv4Ssetup exe from Panasonic System Networks Co Ltd Internet Explorer 9 Select Install The Security Warning window will be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select E
122. owser and then access the unit again It takes time to display the screen Are you accessing the unit in the HTTPS mode In this mode the refresh interval becomes slower due to decode procession 124 Operating Instructions 20 Troubleshooting Reference Symptom Cause solution pages Are you accessing another unit in the same local network via a proxy server Configure the web browser to not use the proxy server Are two or more users browsing the camera images simultaneously It may take time to display the screen or refresh interval may become slower when two or more users browse the camera images simultaneously Cannot access the unit froma e Is the URL correct Or is mobile missing at the end 14 cellular phone of the URL Check if the URL is entered correctly When accessing the unit from a cellular phone it is necessary to enter Imobile at the end of the URL that is used for the unit access from a PC e Is the SSL encryption method different from that of the 71 unit Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the unit again e Did you access http while using the HTTPS 81 function To use the HTTPS function access https It is also necessary to enter the port number Cannot access the unit froma Is the URL correct Or is cam mi
123. ox is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time amp date of the previous Operating Instructions 75 13 Configuring the network settings Network key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one Previous CR 204 8bit close 13 2 2 Generation of the self signed certificate security certificate IMPORTANT e Ifthe CRT key is not generated it is impossible to generate the self signed certificate 1 Click the Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed Country State Locality Organization Organizatior 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the unit address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name Omission is OK 128 characters Organization Enter the organization name Omission is OK 64 characters 76 Operating Instructions 13 Configuring the network settings Network Item Description Available number of char
124. page 21 page 23 The status of this unit can be checked on this page System log Upgrade Status Default reset Viewnetcam com Server Status Personal Unit URL UPnP Port number HTTP Status Port number HTTPS Status Router global address Self check Hardware1 Viewnetcam com e Server The URL of the Viewnetcam com service server will be displayed e Status The registration status for the Viewnetcam com will be displayed e Personal Unit URL The URL of the unit registered for Viewnetcam com will be displayed 108 Operating Instructions 15 Maintenance of the unit Maintenance UPnP e Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed e Status The port forwarding status will be displayed e Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Note e Refer to our website http panasonic net pss security support info html for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check 15 4 Reset the settings Reboot the unit Default reset Click the Default reset tab of the Maintenance page page 21 page 23 The settings and the HTML data of the unit can be initialized and reboot of the camera and unit can be performed on this page
125. pporting UPnP is required This configuration is useful when accessing the unit via the Internet or from a cellular phone mobile terminal e Automatic refreshment of the shortcut to the unit that is created on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC even when the IP address of the unit changes Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the port forwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the unit is connected to the IPv4 network IPv6 is not supported e To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 108 When Enable is not displayed refer to Cannot access the unit via the Internet in the 20 Troubleshooting section gt page 122 Short cut to unit Select whether or not to create the shortcut to the unit on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC When creating the shortcut select On
126. r information about the settings 70 Are you accessing the unit using the local address the IP address used in a local network When accessing the unit use the global address or the URL registered in the DDNS service and the port number of the unit as the IP address to be used in the Internet 67 91 Cannot access the unit via the URL of the Viewnetcam com service Is the global address of unit or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered unit If the global address is not displayed for the IP address access the unit and register the user information for the Viewnetcam com service on the DDNS tab on the Network page of the setup menu In addition check the Status of Viewnetcam com on the Status tab and the system log on the System log tab of the Maintenance page of the setup menu 94 108 Authentication window is displayed repeatedly Is the user name and password changed While accessing the unit when changing the user name and password of another user logging into the unit on another web browser the authentication window will be displayed each time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web br
127. re No MAC Address IPv4 Address Port No Camera Name Model IPv4 overlap 1 192 168 0 10 80 Search Network Settings Access Camera IPv4 IPv6 Pv ov e When using a DHCP server the IP address assigned to the unit can be displayed by clicking the Search button of the IP Setting Software e When duplicate IP addresses are used the number of the unit with the duplicate address is displayed in overlap e Itis possible to change the Camera list display between IPv4 addresses and IPv6 addresses in accordance with the protocol in use e The information displayed can be sorted by clicking the title of each displayed item Operating Instructions 18 Using the CD ROM e When the Network Settings button is clicked the Network Settings screen is displayed and network settings can be changed For further information refer to page 117 3 The viewer software Network Camera View 4S must be installed in order to view images Follow the on screen instructions to install the software The Live page of the unit is displayed Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Network Settings Network Settings Port No IPv4 Address Sub
128. re Camera mode D1 D1 Default VGA Transmission priority Select a transmission priority for H 264 images from the following Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client Default Frame rate Note e When Frame rate is selected for Transmission priority number of users who can access the unit may be limited more may become less than 10 Operating Instructions 8 Configure the settings relating to images Image Frame rate Select a frame rate for H 264 images from the following NTSC 1fps 3fps 5fps 7 5fps 10fps 15fps 20fps 30fps PAL 1fps 3 1fps 4 2fps 6 25fps 8 3fps 12 5fps 20fps 25fps e Default 30fps NTSC 25fps PAL Note When Frame rate is selected for Transmission priority this setting is available e Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Max bit rate per client Select an H 264 bit rate per a
129. rred By performing the following solutions other applications may not be affected When using Internet Explorer 9 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate What s the risk When using Internet Explorer 6 0 Internet Explorer 7 0 or Internet Explorer 8 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd address bar only when there is information to communicate E Pop up blocked To see this pop up or additional options click here X Live Search gt v v Page v iG Tools v i Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on WebVideo Module from Panasonic System Netw
130. rsion on this page Contact the dealer for further information about the firmware upgrade System log Upgrade Status Default reset Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Linklocal Static RA DHCPv6 Viewer software installation counter O Reset the settings to the default after completing the upgrade Except the network settings Execute Do not reset the settings to the default after the upgrade Resets to default HTML data after completing the upgrade It will take around 8 minutes to complete the upgrade Please wait and do not operate the browser during this process Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Viewer software installation counter Information of each item will be displayed 1 Download the latest software to the hard disk of the PC from our website http panasonic net pss security support info html IMPORTANT e A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note e Note that the settings cannot be restored after an initialization is operated 4 Click the Execute butt
131. rt forwarding setting for the router e About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the unit is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the Viewnetcam com service Note Viewnetcam com is a Dynamic DNS service designed for use with Panasonic Network Cameras Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names Operating Instructions 91 13 Configuring the network settings Network It is possible to configure the settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In most of the DNS services offered by providers global addresses are not static but dynamic Therefore access to the unit via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a unit whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domai
132. ry Note e When Detection area cannot be adjusted properly by moving the slider adjust Detection sensitivity while checking the motion detection status Operating Instructions 51 10 Configure the alarm settings Alarm 3 Click the Set button after completing the settings IMPORTANT e The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area will turn to a dotted line When the VMD area is invalidated no alarm will occur even when a motion can be recognized in the area 5 To delete the VMD area click the Delete button corresponding to the area to be deleted The outline of the respective VMD area will disappear 6 Click the Set button The edited settings will be applied 10 4 Configuration of the settings relating to the E mail notification Notification Click the Notification tab on the Alarm page page 21 page 23 The settings relating to the alarm E mail can be configured It is necessary to configure the settings of the E mail server to perform the E mail notification gt page 61 Alarm VMD area Notification E mail notification E mail server gt gt E mail notification Destination of notification Alarm Destination E mail address Address 1 Address 2 Address 3
133. set low taking a picture using the snap shot button may not function depending on the use environment In this case select QVGA for Image capture size of JPEG on the JPEG H 264 tab or set Image quality setting of JPEG lower Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed 20min The network setting operation using the Panasonic IP Setting Software are allowed for 20 minutes since the unit starts up Unlimited The network setting operation using the Panasonic IP Setting Software are allowed without time limitation Default 20min Operating Instructions 13 Configuring the network settings Network Note e The camera information display using the Panasonic IP Setting Software is allowed without time limitation and unit images can be opened e Refer to the network administrator for the addresses of each server e The port forwarding function changes a global IP address to a private IP address and Static IP masquerade and Network Address Translation NAT have this function This function is to be set in a router e To access the unit via the Internet by connecting the unit to a router it is necessary to assign a respective HTTP port number for each unit and address translation by using the port forwarding function of the router
134. setting for Quality1 is activated for FTP periodic image transmission 34 Operating Instructions 8 Configure the settings relating to images Image 8 3 Configure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image page page 21 page 23 Configure the settings relating to H 264 image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 33 for the settings relating to JPEG images H 264 1 H 264 transmission Internet mode over HTTP Image capture size Transmission priority Frame rate Max bit rate per client Image quality Refresh interval Transmission type Unicast port Multicast address Multicast port Multicast TTL HOPLimit H 264 2 H 264 transmission Internet mode over HTTP Image capture size Transmission priority Frame rate Max bit rate per client Image quality Refresh interval Transmission type Unicast port Multicast address Multicast port Multicast TTL HOPLimit Smoother live video display on the browser buffering Operating Instructions 35 8 Configure the settings relating to images Image H 264 1 H 264 2 36 H 264 transmission Select On or Off to determine whether or not to transmit H 264 images On Transmits H 264 images e Off Does not transmit H 264 images e Default On Note e When On is selected for
135. sible to operate the unit for about 2 minutes after rebooting the unit Note To initialize the network settings page 66 turn off the power of the unit then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the button The unit will start up and the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes after turning on the power 110 Operating Instructions 16 Functional restrictions 16 Functional restrictions 16 1 Functional restrictions when D1 is selected When D1 is selected for Picture Camera mode on the JPEG H 264 tab of the Image page the following functions are unavailable e FTP periodic image transmission e Alarm image FTP transmission Operating Instructions 111 17 Number of users that can concurrently access the unit 17 Number of users that can concurrently access the unit The maximum number of users that can concurrently access the unit is 14 including users who receive H 264 images and users who receive JPEG images When On is selected for Activation of Priority stream on the System tab of the User mng page The number of users that can concurrently access the unit may change according to the network environment and camera settings Take the following into con
136. sideration If Frame rate is selected for Transmission priority in H 264 1 or H 264 2 on the JPEG H 264 tab of the Image page the number of users that can concurrently access the unit may be reduced e Ifthe setting of Max bit rate per client is increased in H 264 1 or H 264 2 on the JPEG H 264 tab of the Image page the number of users that can concurrently access the unit may be reduced e If Unlimited is selected for Max bit rate per client in H 264 1 or H 264 2 on the JPEG H 264 tab of the Image page the number of users that can concurrently access the unit will be limited to 1 user e If the Bandwidth control bit rate on the Network tab of the Network page is restricted the number of users that can concurrently access the unit may be reduced Number of users that can Increase Decrease H 264 connections concurrently access the unit about 7 people Transmission priority in H Constant bit rate lt gt Frame rate Frame rate 264 1 or H 264 2 on the Best effort JPEG H 264 tab Max bit rate per client in H 64kbps mm Unlimited 1536kbps 264 1 or H 264 2 on the JPEG H 264 tab Bandwidth control bit rate Unlimited lt 64kbps Unlimited on the Network tab Note e When Multicast is
137. splayed in sequence ona single browser window This may occur due to the display adapter and driver combination When this has occurred first update the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration Default Monitor and General Adapter Monitor Troubleshoot Color Management FT Are you having problems with your graphics hardware These settings can help you troubleshoot display related problems Hardware acceleration Manually control the level of acceleration and performance supplied by your graphics hardware Use the Display Troubleshooter to assist you in making the change Hardware acceleration None All accelerations are enabled Use this setting if your computer has no problems Recommended Enable write combining Operating Instructions 129 20 Troubleshooting Information Bar Depending on the OS installed on the PC the following may occur Follow the instructions below when the following has occu
138. ssing at the end of 15 mobile terminal the URL Check if the URL is entered correctly When accessing the unit from a mobile terminal it is necessary to enter Icam at the end of the URL that is used for the unit access from a PC e Is the SSL encryption method different from that of the 71 unit Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the unit again e Did you access http while using the HTTPS 81 function To use the HTTPS function access https It is also necessary to enter the port number A cookie error was displayed e Is the web browser configured to allow cookies when performing user Configure the web browser to allow cookies In Internet registration for Explorer from Tools select Internet Options and Viewnetcam com configure the cookies setting in the Privacy tab Operating Instructions 125 20 Troubleshooting Install the viewer software on a PC Symptom Cause solution ETAS pages User registration for the e Is the registered E mail address correct Viewnetcam com service When an E mail with the Viewnetcam com website fails link is not received the registered E mail address may be incorrect Visit the Viewnetcam com website http Awww viewnetcam com to register the correct E mail address No image is displayed e Is the view
139. t NTP Time zone When NTP gt gt is clicked the NTP tab of the Server page will be displayed page 64 Start time amp date End time amp date When Auto is selected for Summer time daylight saving select the time amp date for the start time and the date time month week day of the week time Camera title on screen Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen 0 9 A Z will be displayed at the position selected for OSD Default Off Camera title on screen 0 9 A Z Enter a character string to be displayed on the image e Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks I amp Operating Instructions 7 Configure the basic settings of the unit Basic Default None blank OSD Position Select the position where the time and date and a character string to be displayed on the image of the Live page e Upper left The above information will be displayed at the upper left corner of the main area on the Live page e Lower left The above information will be displayed at the lower left corner of the main area on the Live page Upper right The above information will be displayed at the upper right corner of the main area on the
140. t s display language can be selected The default language can be set in the Language in the Basic settings gt page 27 Setup button Displays the setup menu The button will turn green and the setup menu will be displayed Live button Displays the Live page The button will turn green and the Live page will be displayed Multi screen buttons Images from multiple cameras can be displayed on a multi screen by registering units network cameras on the setup menu page 13 Compression buttons H 264 button The characters H 264 on the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 the H 264 button will be displayed page 36 JPEG button The characters JPEG on the button will turn green and a JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The character 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 gt page 36 2 button The character 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264 2 page 36 Operating Instructions 9 1 Monitor images on a PC Image capture size buttons These buttons will be displayed only when a JPEG image is displayed
141. t Run as Administrator to launch Internet Explorer again Click Start All Programs gt right click Internet Explorer click Run as Administrator 84 Operating Instructions 13 Configuring the network settings Network 5 Click Next displayed on Certificate Import Wizard Certificate Import Wizard Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue dick Next 6 Select Place all certificates in the following store and click Browse Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store Learn more about certificate stores Operating Instructions 85 13 Configuring the network settings Network 7 Select Trusted Root Certificate Authorities and click OK Select the certificate
142. ters Unavailable characters amp Default None blank e Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters amp Default None blank Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen Default None blank 12 2 Configure the settings relating to the FTP server FTP 62 Click the FTP tab on the Server page gt page 21 page 23 Operating Instructions 12 Configure the settings of the servers Server The settings relating to the FTP server used to transmit the alarm images can be configured on this page FTP server address User name Password Control port fet 1 65535 FTP mode Passive FTP server address Enter the IP address or the host name of the FTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank IMPORTANT e When entering the host name for FTP server address it is necessary to configure the DNS settings on the Network tab of the N
143. the CRT key it may take about 1 minute when the key size is 1024 bit and about 2 minutes when the key size is 2048 bit Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed Current CRT key RSA key size CRT key modified sit aplasia CRT key generate RSA key size 1024bit 2048bit Generating a CRT key takes around 2 minutes 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation Note time amp date of the generated key will be displayed on Current CRT key To change or update the generated CRT key perform step 1 to 3 The CRT key self signed certificate and server certification are valid in a set When the CRT key is changed it is necessary to re generate the self signed certificate or re apply for the server certificate When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog b
144. the web e Is the power of the unit on Installation Guide browser Check if the power of the unit is turned on e Is the LAN cable category 5 or better straight STP Installation Guide firmly connected to the network connector of the unit E model only e Is the live indicator lit Installation Guide When it is not lit connection to a LAN may not be established or a network may be not working correctly Check if the cables have any contact failure or if the wiring is correct or not e Are the set IP addresses valid 66 e Are you accessing the wrong IP address 116 Check the connection as follows Installation Guide With the Windows command prompt gt ping IP address of the unit If there is reply from the unit the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the unit If the firewall settings on the PC are enabled temporarily disable them before performing settings on the unit Start the Panasonic IP Setting Software confirm the unit s IP address and then access that IP address Ifthe network settings IP address subnet mask and default gateway are incorrect reboot the unit and change the network settings by using the Panasonic IP Setting Software within 20 minutes after the restart In networks that do not have a DHCP server the IP address of the unit will be configur
145. ting Instructions 21 6 Display the setup menu from a PC Connect to 192 168 0 10 Panasonic network device User name fi Password C Remember my password The setup menu will be displayed Refer to page 25 for further information about this menu Network Video Encoder WJ GXE100 WJ GXE100 i Internet Live Basic Unit title WJ GXE100 Setup menu F Date time Jan 01 2012 4 04 wi 54 Seema 24h v Date time display ey Image format Mmm DD YYYY er time Multi screen ing Time amp date ayso saving NTP Time zone Alarm User mng Start time amp date Server End time amp date Network Camera title on screen Schedule Camera title on screen 0 9 A Z Maintenance OSD Position Indicator Alarm status update mode Alarm status reception port 31004 1 65535 Automatic installation of viewer software on Oon Language 22 Operating Instructions 6 Display the setup menu from a PC 6 2 How to operate the setup menu WJ GXE100 WJ GXE100 JPEG H 264 mage Position RS485 Video input OntTsc OPAL set Picture Camera mode vea 43 VGA QVGA Live Setup Setup menu Basic Multi screen _set_ Alarm JPEG User mng Live page Initial display Maintenance Image quality setting Menu buttons Setup page 1 Click the desired button in the frame on the left of the window to display the respect
146. to the alarm action Alarm eeeeeeeeeeeeees 46 10 2 Configure the settings relating to the alarm image Alarm 2 seeeeeeeeeeeeees 47 10 3 Configure the VMD settings VMD area cccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenenennnnse 48 10 3 1 Set the VMD areas VMD area cccccceceeecceeeeceeeeeeeeeeeeeeaeeeaaeeaaaeaaaaaaeeaaeeseeseseeeeeseees 50 10 4 Configuration of the settings relating to the E mail notification Notification 52 10 5 Configure the settings relating to Panasonic alarm protocol Notification 53 11 Configure the settings relating to the authentication User PYG e a E E wrsenecesd nenciustoviedeeterecuereatetenereees 56 11 1 Configure the settings relating to the user authentication User auth 56 Operating Instructions Table of Contents 11 2 Configure the settings relating to the host authentication Host auth 0 57 11 3 Configure the settings relating to the priority stream System ccccccceeeeeeeeeees 58 12 Configure the settings of the servers Server seeseseeeeeeeees 61 12 1 Configure the settings relating to the E mail server E mail cccccccceeeeeteeeeeeeeees 61 12 2 Configure the settings relating to the FTP Server FTP sssssssssssseesseeeseeeeeeeees 62 12 3 Configure the settings relating to the NTP Server NTP c cccccccssssseeeeeeeee
147. to the network administrator for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings e Default Auto Primary server address Secondary server address When Manual is selected for DNS enter the IP address of the DNS server Refer to the network administrator about the IP address of the DNS server Default None blank IPv6 network 68 Manual Select On or Off to determine whether or not to manually configure the IP address for IPv6 network IPv6 address e On Enter an IPv6 address manually e Off Manual entry of an IPv6 address will become unavailable Default Off IP address IPv6 When On is selected for Manual manual entry of the IPv6 address is required Do not enter an address already in use Operating Instructions 13 Configuring the network settings Network Note When connecting to the manually configured IPv6 address beyond the router use an IPv6 compatible router and turn on the automatic IPv6 address assignment f
148. umber to which E mails are sent e Available port number 1 65535 e Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Operating Instructions 61 12 Configure the settings of the servers Server e Default None blank IMPORTANT e When entering the host name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 66 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note e When you don t know the authentication method to send E mails refer to the network administrator e User name Enter the user name to access the server Available number of characters 0 32 charac
149. unction In this case it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router Refer to the manuals provided with the router for further information Default gateway When On is selected for Manual of IPv6 network enter the default gateway of IPv6 network of the unit e Default None blank DHCP v6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server e Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refer to the network administrator about the IPv6 address of the DNS server Default None blank Common HTTP port Assign the port numbers independently e Available port number 1 65535 Default 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 52000 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto e Auto Line speed will be applied automatically e 100M Full 100 Mbps full duplex e 100M Half 100 Mbps half duplex
150. using the DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the unit as a static IP address The configured IP address is automatically determined within the subnet mask range by the unit When the DHCP server is not found the IP address is set to 192 168 0 10 Operating Instructions 67 13 Configuring the network settings Network e Default Auto Advanced Note e When Auto AutolP is selected and the IP address cannot be obtained from the DHCP server an IP address not used in the same network will be searched within 169 254 1 0 169 254 254 255 IP address IPv4 When not using the DHCP function enter the IP address of the unit Do not enter an IP address already in use for the PCs and the other network cameras e Default 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the unit e Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the unit e Default 192 168 0 1 Note e Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer
151. uto port forwarding of the UPnP function on the Network tab of the Network page and then complete the port forwarding settings for the router page 70 After this register the information for the Viewnetcam com service in the following steps 1 Select Viewnetcam com for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the unit s network settings and Internet connection then click Set again 2 Click the URL displayed in Your Account Link Network FTP img trans DDNS Viewnetcam com Personal Unit URL Your Account Link htt eccecck Access interval bi Global IP Address Notification Method Normal The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window Operating Instructions 95 13 Configuring the network settings Network The URL set at the time of registration can be used for unit access However this URL is unavailable when accessing the unit from the PC connected to the same network LAN Net
152. ve to the SPECIAL SETUP menu Move the cursor onto REFRESH on the SPECIAL SETUP menu and click this button to refresh the camera position Item names and operations may differ depending on the cameras Refer to the operating instructions of the camera for further information Focus buttons E Auto Click this button to adjust the focus automatically Near Click this button to adjust the focus to the Near side Far Click this button to adjust the focus to the Far side Zoom buttons O Click this button to adjust the zoom ratio to the Wide side x1 Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Control pad buttons e Left click on the control pad or buttons to adjust the horizontal vertical position of the camera panning tilting Panning tilting speed will be faster if a clicked point gets farther from the center point of the control pad It is also possible to pan tilt the camera by dragging the mouse Zoom and focus can be adjusted by right clicking When an upper lower area of the control pad is right clicked the displayed image will be zoomed in out on When a left right area is right clicked the focus will be adjusted to the Near Far side Zoom can also be adjusted using the mouse wheel 8 5 Configure the settings relating to RS485 RS485 Click the RS485 tab on the Image page page 21 page 23
153. work FTP img trans DDNS Viewnetcam com Personal Unit URL Your Account Link htt p Aek Access interval Global IP Address Notification Method Normal O Advanced When the registration for the Viewnetcam com service is completed the URL registered for Personal Unit URL is displayed It may take up to about 30 minutes until the URL of the registered unit is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the unit after registering the Viewnetcam com service After restarting the unit check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page It is possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval If images are not correctly displayed click Set for Recommended network setting for internet on the Internet tab of the Basic page Configuring port forwarding when not using U
154. y of the FTP server e Available number of characters 1 256 characters e Unavailable characters amp e Default None blank Operating Instructions 99 13 Configuring the network settings Network File name Enter the file name name of the image file to be transmitted and select the naming option from the following e Name wi time amp date File name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 Name w o time amp date File name will be the characters entered for File name only When Name w o time amp date is selected the file will be overwritten each time a file is newly transmitted e Available number of characters 1 32 characters e Unavailable characters amp lt gt Default None blank Note e When Name w time amp date is selected the file name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min Smin 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h e Default 1s Image capture size Select the capture size of images to be transmitted from the following Picture Camera m

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