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Packard Bell LJ61 User's Manual

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1. Start ok Check BT cable NG Re assemble BT well connect d Cable oe OK v CheckBT cable NG gt Swap BT cable Oke OK v Check BT NG Swap BT oke OK v Check i Function B NG Swap Enction B Swap M B Chapter 4 147 Function Board Failure If the Function Board fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Check function B to M B FFC S bl te funcion 8 FFC to M B Check function B and FFC Swap M B Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS Swap The function B Fan power wire well connected Connect it well Replace thermal module Seat it well Replace CPU CPU heatsink well seated Replace M B 148 Chapter 4 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added
2. 0 0 0 eee eee 56 Main Unit Disassembly Process 00 cc eee eee ees 58 Main Unit Disassembly Flowchart 0 00000 cece eee eee 58 Removing the Switch Cover 0 00 cece eee eens 59 Removing the Media Board 0 ccc eee 62 Removing the Keyboard 0 ccc ee rns 63 VII Table of Contents Removing the LCD Module 33 4252 0 xod Dh iRPEEERHPPBRUebeERSSXUeew 65 Removing the Upper Cover ns 70 Removing the TouchPad Bracket 0 00 c cee eee ene 74 Removing the Media Board FFC 1 ke ee 75 Removing the LED BOSIO ss a Za E dar durin oad oe ote Re os ae eat Gea 76 Removing the Speaker Module 0 00 ccc eee eee 77 Removing the RIC Battery llle 79 Removing the Modem Board 0 0 c eee eee ene 80 Removing Ne USB Boards ud ire ede bbe tee bee Se bese es 82 Removing the Mainboard 0 eens 84 Removing the HJ 11 Jack sisisi ea Bend ok Babe OS Gio einen dox od aee 85 Removing the CPU Fan rs 87 Removing the Thermal Module 0 0 00 ee eee 88 Removing the CPU 0 cee eee ene 89 LCD Module Disassembly Process 0 0 0 0 0c cc eee ene 90 LCD Module Disassembly Flowchart 0 0 00 0c eee eee eee 90 Removing the LOD Bezel vaa dh Tucomdiv durst dette Fou oq Pr ren o8 bog tud 91 Removing the Camera Module 0 ene 92 Removing the LGD Panel 12 275 2 hve dw rab od ate SA on ar Taleb ddd a 93 Remov
3. 0 2 0 0 eee 166 CONSE ADDICT ECRIRE 174 Model Definition and Configuration 176 Packard Bell EasyNote LJ61 Series 20 0 0 00 eee 176 Test Compatible Components 181 Microsoft Windows Vista Environment Test leen 182 Online Support Information 187 Index 189 Table of Contents System Specifications Features Below is a brief summary of the computer s many features NOTE Items marked with denote only selected models Operating System Genuine Windows Vista Platform AMD Athlon X2 QL 64 2 1GHz 1MB Cache 667MHz Bus Speed System Memory 3072MB DDR2 On board with two 200 pin 1 8V DDRII SO DIMM connector supporting DDR Il 667 800 SDRAM memory interface design OMB DDR RAM on board Two DDR SODIMM slot Maximum memory 2GB per slot 4GB total Display Screen resolution 1600x900 Monitor size 17 3 inch Technology and ratio TFT Graphics ATI Mobility Radeon HD3200 up to 1407MB Hypermemory Storage subsystem SATA 9 5mm 2 5 HDD Support with 120GB 160GB 200GB 250GB Support Ultra DMA100 S M A R T 5400 RPM External USB FDD Optical Drive DVDRW R9 Chapter 1 1 Audio Chipset Realtek ALC272 Integrated on motherboard or on PCI Slot Integrated Sound Stereo Dolby sound room I O Interface 15 pin CRT port HDMI port MIC In 90W DC in jack for AC Adapter Four External USB 2 0 jacks RJ 11 jack for Modem RJ 45 jack for LAN 5 in 1 connector D
4. 34 T a Os 37 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable Click Start rib lis Much idus E ird VO O2lVersian 1 5 8 2 Destination Directory CAWINDOWS STEMPSWINPHLEASH Required 2046 L Available 4202608 K 2 Make sure that AC power is plugged in and click OK to begin the update A progress screen displays 38 Chapter 2 Remove HDD BIOS Password Utilities Remove HDD Password If you key in the wrong HDD password three times an error is generated along with an error code Note down this code LL AH AUI Tod promit error code 1096521 I Ii iM il TH aa ag me Imt To reset the HDD password perform the following steps 1 In DOS mode use the code generated previously to execute the command Unlock6 exe 09652 00 and then select option 2 to get the password Note down the password e g XXGL9XF TOOLS HDPH gt unlock6 869652 BB unlock6 exe v1 1 2 May 2883 ba Choice what kind of the password to be genereted 8 Exit 1 Scan Code 2 Upper case ASCII Code 3 Lower case ASCII Code Enter your choice 2 XAGLOKE SRB7AY7 BSQSPH2 di TSMYUTC m PI 873CC58 a MU H A I vj C TOOLS HDPH gt ES p i M wir v r brany Lj AT OD 0 2 Shutdown the computer by holding down the Power button for 4 seconds Power on the computer and input
5. Display CPU type and speed Initialize EISA board 0000000000 eon Setkeycickitenabled Display prompt Press F2 to enter SETUP DsabeCP eahe OO QuietBoot start optional Initialize Multi Processor APIC EM 2 EM EM EM a EM FmbeexemdaniPUcades EE Setup System Management Mode SMM area DsPyexemdl2cacesge OOOO Gh _ Load custom defautsoptiona Display shadow areamessage OOOO Display possible high address for UMB recovery __ Displayerrormessages 000 P eheck torconfiguratonentrs SSS P ehecktorkeyboardenors Seuphadwaememulwcos O OOO Waisecopmcessorilpesen OOOO Disable onboard Super iO portsandIRGS Oooo o tate POST device iniiaization ooo Detect and instal external RS262 pons Contigure non MCD IDEconoters Detect and instal extermalparalelpors OOOO 152 Chapter 4 Chapter 4 Clear huge ES segment register Fixup Multi Processor table checksum failure Install CD ROM for boot Search for option ROMs One long two short beeps on Shadow option ROMs Determine number of ATA drives optional Set up Power Management Check for SMART Drive optional ices Enable Non Maskable Interrupts NMIs ional Initialize security engine optional Initialize Extended BIOS Data Area Test and initialize PS 2 mouse Enable hardware interrupts Set time of day Initialize floppy controller Check key lock Det
6. Chapter 3 43 General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process IMPORTANT The LCD Module cannot be disassembled outside of factory conditions If any part of the LCD Module is faulty such as the camera antenna or LCD panel the whole module must be replaced The disassembly process is divided into the following stages External module disassembly Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List M2 45D 8 0L K 5 5D 0 8T ZKNL 86 WBF02 001 M2 5D 5L K 5 5D ZK NL CR3 86 WBF02 010 M2 46D 3 0L K 5 5D 0 8T ZKNL 86 WBF02 002 WGoDsoLK4sDN 8 eewsro2oos MeD go kasoni 2 85WBF200 ASYTHLSPRNG a 86WBF200s 44 Chapter 3 External Module Disassembly Process IMPORTANT The outside housing and color may vary from the mass produced model External Modules Disassembly Flow
7. N Module lt Y ok Swap M B Swap LCD panel NG LCD cable Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Keyboard FPC Connect well connected it well Replace 2 Keyboard OK keyboard Replace M B Chapter 4 197 TouchPad Failure If the TouchPad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check M B NG the T P FFC to NG M B S wap Check Logic Upper Reassemble the T P board orT P FFC Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs X Start Re assemble NG the speaker cable to M B Check M B Speaker cable ok D OK etic NG Swap speaker speaker Swap M B 138 Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 Reboot the computer 2 Navigate to Start gt Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Oth
8. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST O3h Disable Non Maskable Interrupt NMI 04h Get CPU type Initialize system hardware Initialize chipset with initial POST values 09h Set IN POST flag OAh Initialize CPU registers OBh Enable CPU cache eo O Initialize caches to initial POST values ITI 0 OFh 10h 11h Initialize I O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1A 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager 2Ah Clear 512 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bu 2Fh Enable cache before system BIOS shadow es 0 S acrosome sn miae Proen Dopor n Wamsmsutdwm SSS Chapter 4 1 i C1 Autosize cache SW WSSEmBOSROM H OOO iwdalemderstrswihOMOSvaues C EM NENNEN EM Sra
9. Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Packard Bell EasyNote LJ61 Packard Bell EasyNote LJ61 provides one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description is as follows Thermal Module Bay under Modem Board D ANOLA NOON MB SL U L n U C K amit EXON NN HE I RE N TK Hp Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Open the back cover of the machine and remove the Modem Board see Removing the Modem Board on page 80 Disconnect the RTC Battery cable and locate the G1 jumper Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap Restart system Press F2 key to enter BIOS Setup menu If there is no Password request BIOS Passwor
10. DC Power Requirements Chapter 1 Hard Disk Drive Interface cont Name B9A300 B9A300 B9A300 L9A300 Spindle speed 5400 RPM Performance Specifications Buffer size 8MB Interface SATA Internal transfer 875 MB s 845 MB s rate I O data transfer rate DC Power Requirements Voltage 5 0V 5 Vendor amp Model WD WD WD WD Name WD1600BEVT WD2500BEVT WD3200BEVT WD5000BEVT asad MB Drive Format Spindle speed 5400 RPM Performance Specifications Internal transfer 106 MB max rate Mbits sec max I O data transfer 3 GB s rate DC Power Requirements Voltage 5 0V 5 Chapter 1 Chapter 1 Super Multi Drive Module Vendor amp model name HLDS GSA T50 Toshiba Digi TS L633A Performance Specification Performance Specification With CD Diskette With DVD Diskette Transfer rate MB sec Sustained Sustained Max 3 5 Mbytes sec Max 10 Mbytes sec Buffer Memory Buffer Memory Interface SATA Applicable disc format Applicable media types Writing Confirms to DVD R Version 1 2 and DVD RW Version 1 3 DVD R DL Version 1 0 DVD R Version 2 0 DVD RW Version 1 2 DVD R DL Version 3 0 Reading DVD single dual layer PTP OTP DVD R single dual layer DVD R single double layer DVD RW CD ROM XA Photo CD Multi session Video CD CD I FMV CD Extra CD Plus CD R and CD RW Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Re
11. ENLJ61 644G25Mn ENLJ61 644G25Mn ENLJ61 644G32Mn ENLJ61 644G32Mn ENLJ61 643G16Mi ENLJ61 644G32Mn ENLJ61 644G50Mn EMEA EMEA EMEA EMEA LX B730X 002 LX B730Y 004 LX B730X 003 LX B730X 004 LX B730Y 001 LX B730X 001 LX BBHOY 001 ENLJ61 NLED17 3 M92XT 644G50Mn WXGA G ENLJ61 NLED17 3 M92XT 644G32Mn WXGA G ENLJ61 NLED17 3 M92XT 643G32Mn WXGA G ENLJ61 NLED17 3 M92XT 644G50Mn WXGA G 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 ENLJ61 644G50Mn VHP32BTBE1 UMACck2 2 2G 500_L 6L 5R CB_bgn_0 3D_GEc_ENT4 EASYNOTE_LJ61 RB 001BE ENLJ61 643G25Mn VHP32BTGB1 UMACck2 1G 2G 250 6L 5R CB_bgn_0 3D_GEc_ENX4 EASYNOTE_LJ61 RB 110UK ENLJ61 642G25Mn VHB32BTND 1 UMACck2 2 1G 250 6L 5R CB bgn O 3D GEc ENU EASYNOTE LJ61 RB 700NCD ENLJ61 643G25Mn VHB32BTBE1 UMACck2 1G 2G 250 6L 5R CB_bgn_0 3D_GEc_ENT1 EASYNOTE LJ61 RB 003BE ENLJ61 644G25Mn VHP32BTBE1 UMACck2 2 2G 250 6L 5R CB_bgn_0 3D_GEc_ENT4 EASYNOTE_LJ61 RB 002BE ENLJ61 644G25Mn VHB32BTFR1 UMACck2 2 2G 250 6L 5R CB _bgn_0 3D_GEc_FR61 EASYNOTE_LJ61 TB115FR ENLJ61 644G32Mn VHP32BTDE1 UMACck2 2 2G 320 6L 5R CB bgn O 3D GEc DE44 EASYNOTE LJ61 RB 001GE ENLJ61 644G32Mn VHP32BTPT1 UMACck2 2 2G 320 6L 5R CB_bgn_0 3D_GEc_PT44 EASYNOTE_LJ61 RB 300PT ENLJ61 643G16Mi VHB32BTFR1 UMACck2 1G 2G 160 6L 5R CB_bg_0 3D_GEc_FR61 EASYNOTE LJ61 TB110FR ENLJ61 644G32Mn VHP
12. Removing the Switch Cover on page 59 2 Lift the keyboard from the centre as shown to release the securing clips on each side Bs A ae e fe i R Lia us Chapter 3 63 5 Disconnect the FFC cable from the mainboard 6 Lift the keyboard clear of the chassis 64 Chapter 3 Removing the LCD Module 1 See Removing the Keyboard on page 63 2 Turn the computer over Remove the two securing screws from the bottom of the chassis LCD Module M2 5 8 3 Open the computer lid and stand the chassis on its edge Ensure the Antenna Cables are free from obstructions as shown Chapter 3 65 4 Remove the adhesive tape securing the cables in place and pull the Antenna cables through the casing as shown 5 Remove the cables from the cable channel as shown Ensure that the cables are completely free of the retaining clips all the way to the hinge well 66 Chapter 3 6 Disconnect the Power Board cable from the Mainboard 7 Remove the cable from the cable channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 8 Disconnect the power cable from the Mainboard as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well a F m n m x Bann 1 uu uu EM Chapter 3 67 9 Disconnect the MIC cable from the Mainboard as shown Ensure that the cab
13. BOSwnbr BIOS Version System Memory Memory controller AMD RS780MN AMD SB700 OMB onboard Chapter 1 17 DIMM socket number Supports memory size per socket 2048MB Supports maximum memory size 4096MB Supports DIMM type 200 pin DDRII SO DIMM Supports DIMM Speed 667 800 mHz Memory Combinations 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB orms NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed Graphics Controller VGA Chip ATI Mobility Radeon HD 4570 Intel GL40 GM45 Express Chipset with integrated 3D graphics Graphics Memory 2304 MB of HyperMemory 512 MB of Up to 1759 MB of Intel Dynamic Video 18 dedicated DDR2 VRAM up to 1792 MB of Memory Technology 5 0 128 MB of shared system memory dedicated video memory up to 1631 MB of shared system memory Unified Video Decoder UVD Intel amp Graphics Media Accelerator OpenEXR High Dynamic Range HDR 4500M 4500MHD Intel amp GMA 4500M technology 4500MHD Shader Model 4 1 Microsoft amp DirectX amp 10 Microsoft amp DirectX amp 10 1Mobile Dual independent display support Dual independent display support Chapter 1 Resolution External resolution refresh rate 2048 x 1536 75 60 Hz 1920 x 1440 85 75 60 Hz 1920 x 1200 75 60 Hz 1920 x 1080 100 85 75 60 Hz 1680 x 945 100 8
14. No Seat it well well seated ls DVD Replace CD ROM disc No DVD CD ROM OK disc E DVD Replace CD ROM module No DVD CD ROM OK module Replace M B ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start gt Computer Check that the ODD device is displayed in the Devices with Removable Storage panel 4 Navigate to Start gt Control Panel System and Maintenance System Device Manager a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable 142 Chapter 4 b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable c Check that there are no yellow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on th
15. S Power On Off CKT port 0 portl ENE KB926 Audio AMP Mono AMP LED B Conn ATA ODD TPA6017 for Woofer onn port 2 Media B Conn Touch Pad Int KBD Phone Jack x2 FUN B Conn EC ROM DC DC Interface CKT Power Circuit DC DC USB B Conn USB port 0 1 2 6 4 Chapter 1 Your Notebook tour After knowing your computer features let us show you around your new computer Front View Ventilation fan Ventilation fan Helps cool internal components Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook So air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface Chapter 1 Left View Ethernet USB Headphone jack port jack NI Kensington Power Monitor HDMlout Microphone USB mech card lock slot connector port jack jack port Tedas Kensington M Secure your notebook to an object by connecting a lock slot Kensington cable lock to this slot eee E Plug the AC adapter cable into this connector Ethernet jack Plug an Ethernet network cable into this jack Plug the other end of the cable into a cab
16. dual display compatible 0 0 0 0 16 Hardware Specifications and Configurations 0 0 0 cc ee eee 17 System Utilities 27 BIOS SCUD UII m 27 Navigating the BIOS Utility 0 ee eee 27 MGT sucio MORE R AE a E EE S E E a 28 Miri EpL HEU PET MINE E 29 fcre ep ME ee aces eects p rcr DE 30 zie L mcr 33 EE E E bateau Gen detis estet tob canem aah ae ten and orat te s 34 BIOS Flash Wes i socer reos cred ance ie ae ir Oh at o ete s 35 DOS Flas MUU e seres reo Eae Rr an dice Saas Roh Ee RS Ses 36 Wii aS DH BIA s asd trai p dest dre RU ed idend Sene d e de Dot ae Oe edet 38 Remove HDD BIOS Password Utilities llle 39 Machine Disassembly and Replacement 43 Disassembly Requirements secl e 43 General Information esae 44 Pre disassembly Instructions llle 44 Disassembly Process usas dosi he ox e e e doe ae aec woe os RR ULT Re DC di 44 External Module Disassembly Process llle 45 External Modules Disassembly Flowchart llle 45 Removing the Battery Pack 0 0 0 eens 46 Removing the SD dummy card 0 eee 47 Removing the Lower Covers 0 000 cee ee eee eee eens 48 Removing the Optical Drive Module 0 0 cc eee 49 Removing the DIMM Modules 0 00 ee eee 51 Removing the WLAN Module 0 00 0 ee eens 52 Removing the Primary HDD Module 0 000 eee 54 Removing the Secondary HDD Module
17. lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook so air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface Chapter 1 Bottom View F Battery ___ Ventilatior Batter s Slots an ock cooling far Batter latc Hard drive bay emory Hard drive bay Battery Provides power when the notebook is not plugged into AC power Battery lock Slide to unlock the battery Battery latch Slide to release the battery i Memory bay Memory modules are located in this bay Hard drive bay The hard drive is located in this bay Ventilation slots Helps cool internal components and cooling fan Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook So air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface 8 Chapter 1 K
18. rest your finger on the TouchPad on the second tap and drag the cursor Access Click once context menu NOTE When using the TouchPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness 12 Chapter 1 Using the Keyboard Your notebook features a full size keyboard that functions the same as a desktop computer keyboard Many of the keys have been assigned alternate functions including shortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad Function keys System keys Numeric keypad Navigation keys FN key Windows key Application key Arrow keys Key Types The keyboard has several different types of keys Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key Function keys Press these keys labeled F1 to F12 to perform actions in programs For example pressing F1 may open help Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions System keys Press these colored keys in combination with the Fn key to perform specific actions See System Keys on page 15 Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a
19. 17308 001 oa MR 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220nit 8ms 600 1 Chapter 6 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 o ANTENNA MIMO R 3X3 50 WBF02 009 E3 LCD BEZEL 60 WBF02 008 LVDS CABLE 50 WBF02 008 33 WBFO02 004 ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBJ02 001 ANTENNA 2 IMR W O CCD LED LCD AUO 17 3 WXGA Glare B173RWO01 VOLF LK 17305 001 220nit 8ms 600 1 LED LCD SAMSUNG 17 3 WXGA Glare LK 17306 001 LTN173KT01 A01 LF 220nit 8ms 600 1 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LK 17308 001 LF 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220nit 8ms 600 1 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 Chapter 6 171 172 ANTENNA AUX L 50 WBF02 007 LCD BEZEL W O CMOS 60 WBJ02 003 LCD BRACKET R L 33 WBF02 004 ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBJ02 002 ANTENNA 3 IMR W O CCD LED LCD AUO 17 3 WXGA Glare B173RW01 V0 LF LK 17305 001 220nit 8ms 600 1 LED LCD SAMSUNG 17 3 WXGA Glare LK 17306 001 LTN173KT01 A01 LF 220nit 8ms 600 1 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LK 17308 001 LF 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220nit 8ms 600 1 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60
20. 2048 x 1536 75 60 Hz 1920 x 1440 85 75 60 Hz 1920 x 1200 75 60 Hz 1920 x 1080 100 85 75 60 Hz 1680 x 945 100 85 75 60 Hz 1600 x 1200 120 100 85 75 60 Hz 1600 x 900 120 100 85 75 60 Hz 1400 x 1050 85 75 60 Hz 1366 x 768 85 75 60 Hz 1280 x 1024 120 100 85 75 60 Hz 1280 x 960 85 75 60 Hz 1280 x 768 85 75 60 Hz 1280 x 720 100 85 75 60 Hz 1024 x 768 120 100 85 75 60 Hz 800 x 600 120 100 85 72 60 Hz 16 7 million colors MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Broadcom BCM5784 for 10 100 1000LAN LAN connector type RJ45 LAN connector location Left side Support for 10 100 1000 Features Wireless Module 802 11b g Manufacturer Model Modem Device Interface Bluetooth Ce Operating Frequency o CmamelNumbes O O O Transmitter Output Power o Coverage o o Receiver Sensitivity o MaxmumReceverSignal T Operating Voltage o nterface a Chapter 1 Hard Disk Drive Interface Veo 000 Seagate o Bex Capacity MS Spindle speed RPM 5 400 Performance Specifications Internal transfer rate 830 1175 Mbits sec max I O data transfer rate 300 Mbytes sec max DC Power Requirements Voltage tolerance 5V DC 5 Capacity 320 160GB Spindle speed RPM 5400 Internal transfer rate 363 952 typical Mbits sec max I O data transfer rate 3Gbits s
21. 24 bit PCM for two independent playback multiple streaming Two stereo ADC supports 16 20 24 bit PCM format for two independent recording All DACs support independent 44 1k 48k 96k 192kHz sample rate All ADCs support independent 44 1k 48k 96k 192kHz sample rate Two independent SPDIF outputs support 16 20 24 bit format and 44 1k 48k 88 2k 96k 192kHz rate All analog jack ports except MONO BEEP IN and HP OUT are stereo input and output re tasking Supports line level mono output Supports analog PCBEEP input and features an integrated digital BEEP generator Support two stereo digital microphone input for microphone array AEC BF application Each stereo digital microphone interface has its own clock output to support independent sample rate Supports legacy analog mixer architecture Built in five headphone amplifiers on port A and port D port E port F and port l Headphone amplifier on port I HP OUT is designed to drive output without external DC blocking capacitors Software selectable 2 5V and 3 2V reference output for microphone bias Software selectable boost gain 10 20 30dB for analog microphone input Two jack detection pins each supports detection of up to 4 jacks Supports two GPIO General Purpose Input Output pins pin sharing with digital microphone interface Supports EAPD External Amplifier Power Down control for external amplifier Supports anti pop mode when analog power AVDD is on and digital power is
22. 667G1 LF 64 16 0 065um SAMSUNG SO1GBII6 Memory SAMSUNG SO DIMM DDRII 667 1GB M470T2864EH3 CE6 LF 64 16 0 055um MICRON SO1GBII8 Memory MICRON SO DIMM DDRII 800 1GB MT8HTF12864HDY 800G1 LF 64 16 0 065um NANYA SO1GBII8 Memory NANYA SO DIMM DDRII 800 1GB NT1GT64UH8DOFN AD LF 64 16 0 07um SAMSUNG SO1GBII8 Memory SAMSUNG SO DIMM DDRII 800 1GB M470T2864EH3 CF7 LF 64 16 0 055um ELPIDA SO2GBII6 Memory ELPIDA SO DIMM DDRII 667 2GB EBE21UE8AESA 6E F LF 128 8 0 065um HYNIX SO2GBII6 Memory HYNIX SO DIMM DDRII 667 2GB HMP125S6EFR8C Y5 LF 128 8 0 055um HYNIX SO2GBII6 Memory HYNIX SO DIMM DDRII 667 2GB HYMP125S64CP8 Y5 LF MICRON SO2GBII6 Memory MICRON SO DIMM DDRII 667 2GB MT16HTF25664HY 667G1 LF 128 8 0 065um SAMSUNG SO2GBII6 Memory SAMSUNG SO DIMM DDRII 667 2GB M470T5663EH3 CE6 LF 128 8 0 055um MICRON SO2GBII8 Memory MICRON SO DIMM DDRII 800 2GB MT16HTF25664HY 800G1 LF 128 8 0 065um NANYA SO2GBII8 Memory NANYA SO DIMM DDRII 800 2GB NT2GT64U8HDOBN AD LF 128 8 0 07um SAMSUNG SO2GBII8 Memory SAMSUNG SO DIMM DDRII 800 2GB M470T5663EH3 CF7 LF 128 8 0 055um Lite On Lite Con MC4Z Lite On Conexant Unizion 1 5 3 3v AUS RD02 D330 1 5 3 3V Aus Northbridge Chipset AMD AMDRS780MN AMD RS780MN w HDCP EEPROM Broadcom CD AU O MO L C L P 184 Appendix B HLDS NBDCBAXS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT10 LF W O bezel SATA PLDS NBDCBAXS ODD PLDS BD COMBO 12 7mm Tray DL 4X DS 4E1S LF W O bezel SATA HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm
23. Bracket Removing 74 Replacing 116 TouchPad Failure 138 Troubleshooting Built in KB Failure 137 EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 140 Internal Speakers 138 LCD Failure 137 Modem 145 No Display 135 ODD 142 Other Failures 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146 Undetermined Problems 150 Upper Cover Removing 70 Replacing 116 USB Board Removing 82 Replacing 112 utility BIOS 27 35 Windows 2000 Environment Test 182 Wireless Function Failure 146 WLAN Module Removing 52 Replacing 128 191 192
24. Ext DDR RAM module Connect it well Ext DDRRAM Connect it well module OK or Replace VGA BD Qr Connect it wel Replace M B CPU well connected No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures Make sure the computer has power by checking at least one of the following occurs Fans start up Status LEDs light up If there is no power see Power On Issue on page 134 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 137 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 44 If the Issu
25. Fan power cable from the Mainboard B 4 Remove the CPU Fan from the Mainboard Chapter 3 87 Removing the Thermal Module 1 See Removing the Mainboard on page 84 2 Remove the four screws securing the Thermal Module to the Mainboard in reverse numerical order from 4 to 1 3 A id L i T 5 Thermal Module M2 5 6 5 3 Using both hands lift the Thermal Module clear of the Mainboard 88 Chapter 3 Removing the CPU 1 See Removing the Thermal Module on page 88 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown aZ o pidii AE Seek A DID Chapter 3 89 LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding i Remove LCD Bezel Y Y Y Remove LCD Panel Remove Power Board Remove Camera Module Y Y Y Y Remove Remove LCD Brackets Remove Antennas Remove Microphone LCD FPC Cable Screw List LCD Bezel M2 5 9 M2 4 Wes o LCD Brackets 90 86 WBF02 010 86 WBF02 007 86 WBF02 010 86 WBF02 003 86 WBF02 003 Chapter 3 Removing the LCD Bezel 1 See Removing the LCD Module on page 65 2 Remove the four screw caps and six screws four on the Bezel and two on the Hinge Covers LCD B
26. NOTE When using any of the Write options restart the system to make the new DMI data effective Chapter 2 41 Using the LAN MAC EEPROM Utility You can use the MAC BAT utility to write the MAC CFG file to the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below D MAC CFG zt Bo Title MAC Address byte WeiteData 8811223345455 SCarthddr A WriteLeng 6 KeepByte H WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care 2 n DOS mode run the MAC BAT file to write MAC values to eeprom C NMAC gt mac bat C MAC gt eeprom w MAC cfg Progress gt N Write Data to EEPROM OK 42 Chapter 2 Machine Disassembly and Replacement IMPORTANT The outside housing and color may vary from the mass produced model This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components
27. R Single and Double Layer DVD R Single and Dual Layer DVD RW Single Layer and DVD RW Single Layer discs DVD RAM Ver 2 Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Vendor amp model name PLDS BD Combo DS 4E1S Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Sustained 3 500 min 10 000 min 18 000 min Applicable disc format CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Photo CD Enhance CD CD extra I Trax CD and UDF DVD ROM DVD Video DVD Audio DVD R single multi border s DVD R single multi session s DVD RW DVD RW DVD RAM BD ROM ver2 0 UDF2 5 BD R ver1 0 and ver2 0 UDF2 5 BD RE ver2 0 and ver3 0 UDF2 5 BD hybrid only BD part Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Chapter 1 Audio Interface Audio Realtek ALC272 Azalia Codec and Amplifier G1454 Controller e Features HD Audio SNR gt 85 High performance DACs with 95dB SNR A Weighting ADCs with 85dB SNR A Weighting Internal Digital Microphone Two speakers max 1W output for each Meets performance and function requirements for Microsoft WLP 3 10 and stricter performance requirements for future WLP Two stereo DAC support 16 20
28. Tray DL 8X GT20N LF W O bezel SATA PANASONIC NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ880A LF W O bezel SATA PLDS NSM8XS ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS 8A3S LF W O bezel SATA SONY NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7580S LF W O bezel SATA pom 1G DDR2 64 16 8 1G DDR2 64 16 8 ard WiFi B d FOX ATH XB63 Foxconn Atheros XB63 minicard b Appendix B 185 186 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website ar
29. WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 LCD BEZEL W O CMOS 60 WBJ02 003 LCD BRACKET R L 33 WBFO02 004 Chapter 6 MAINBOARD Mainboard ENLJ61 UMACck NV76 72 UMACCkM MB B5802 001 RS780 SB700 LF Mainboard ENLJ61 M96 M92 amp NV76 72 M96 M92 MB B6002 001 RS780 SB700 LF VGA THERMAL MODULE M92M 60 WBW02 001 VGA THERMAL MODULE M96M 60 B6002 001 CPU THERMAL MODULE 60 WBT02 001 FAN UMA 23 B5702 001 MIC SET 23 WBF02 001 SPEAKER 23 WBF02 002 MEE BATTERY MYLAR 42 WBF02 003 MEE RUBBER FOOT 47 WBF02 002 MEE NAME PLATE NV78 40 WBG02 001 MISCELLANEOUS NAME PLATE NV74 40 WBFO02 001 NAME PLATE ENLJ65 40 B5702 001 LCD SCREW RUBBER 47 WBF02 001 Chapter 6 17 C3 Screw List 174 86 WBF02 001 86 WBFO02 010 86 WBF02 002 86 WBF02 003 86 WBF02 004 86 WBF02 005 86 WBF02 006 86 WBF02 007 86 WBF02 008 86 WBF02 009 Chapter 6 Chapter 6 175 Model Definition and Configuration Packard Bell EasyNote LJ 61 Series ENLJ61 644G50Mn ENLJ61 644G32Mn ENLJ61 643G32Mn ENLJ61 644G50Mn ENLJ61 824G25Mn ENLJ61 724G50Mn ENLJ61 724G50Mn ENLJ61 644G50Mn ENLJ61 644G32Mn ENLJ61 644G32Mn ENLJ61 644G25Mn ENLJ61 743G100Mn Appendix A EMEA France France Holland Germany Germany Portugal Holland France Holland France Nordic LX BA20Y 001 LX BA20X 001
30. WLAN and Memory Cover Chapter 3 Removing the Optical Drive Module 1 See Removing the Lower Covers on page 48 2 Remove the screw securing the ODD module ODD Module 3 Insert a suitable tool into the access slot as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive module out from the chassis Chapter 3 49 5 Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module uM Tg d abd d NM U j L Te v s e d ODD Bracket 50 Chapter 3 Removing the DIMM Modules 1 See Removing the Lower Covers on page 48 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module eee eec eee 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present Chapter 3 Removing the WLAN Module 1 See Removing the Lower Covers on page 48 2 Remove the adhesive tape securing the Antenna cables in place NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right 52 Chapter 3 4 Move the Antennas away and remove the two screws to release the WLAN Module WLAN Module 5 Detach the WLAN Module from the WLAN socket bk ee S n T j wh P d i der aJ i F x LES i P E ll A a a ear gt d p L As s a 9 d af E f VR ad s r Dn y E ma Ih em 7 NOTE When reattaching the antennas ensu
31. When entering a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it 30 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceed 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press Enter
32. Windows Mobility Center ag BREAK Display the System Properties dialog box ag gt lt SHIFT M gt Restore minimized windows to the desktop lt fy gt lt TAB gt Cycle through programs on the taskbar by using Windows Flip 3 D lt fy gt lt SPACEBARs Bring all gadgets to the front and select Windows Sidebar lt CTRL gt ag F Search for computers if you are on a network lt CTRL gt ag TAB Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described 14 Chapter 1 System Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness Bluetooth and WiFi To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Turn the capacitive touch key LEDs on or off Enter Sleep mode or Hybrid Sleep mode Press the power button to leave Sleep mode Toggle the notebook display in the following order The LCD An external monitor or projector a monitor or projector must be plugged into the monitor port or HDMI port on your notebook Both displays at the same time Turn the optional Bluetooth radio on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless dev
33. bezel SATA OPP BEZEL SUPER MAT a BEZEL SUPER MULTI 42 004 ODD BRACKET 33 nunmal 003 ODD BD COMBO MODULE 6M WBF02 002 ODD PLDS BD COMBO 12 7mm Tray DL 4X DS 4E1S KO 0040F 001 LF W O bezel SATA ODD HLDS BD COMBO 12 7mm Tray DL 4X CT10 LF KO 0040D 002 W O bezel SATA ODD PANASONIC BD COMBO 12 7mm Tray DL 4X KO 00407 002 UJ 130A LF W O bezel SATA 2X Single Layer 4X Double Layer ODD BEZEL BD COMBO 42 WBF02 005 ODD BRACKET 33 WBF02 003 LCD ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBF02 003 ANTENNA 2 CAMERA IMR Chapter 6 169 170 LED LCD AUO 17 3 WXGA Glare B173RWO01 VOLF LK 17305 001 220nit 8ms 600 1 LED LCD SAMSUNG 17 3 WXGA Glare LK 17306 001 LTN173KTO01 A01 LF 220nit 8ms 600 1 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LK 17308 001 LF 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220nit 8ms 600 1 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 E LE LCD BEZEL 60 WBF02 008 LVDS CABLE 50 WBF02 008 LCD BRACKET R L 33 WBF02 004 CAMERA 0 3M 57 WBF02 001 ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBK02 001 ANTENNA 3 CAMERA IMR LED LCD AUO 17 3 WXGA Glare B173RWO01 VO LF LK 17305 001 220nit 8ms 600 1 LED aan SAMSUNG 17 3 WXGA Glare LK 17306 001 aan A01 LF 220nit 8ms 600 1 LED oa MR LPL 17 3 WXGA Glare LP173WD1 TLA1 LK
34. do no operate correctly perform the following actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK DU Qu DU Se S Je Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test 8 If the Issue is still not resolved see Online Support Information on page 187 140 Chapter 4 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 1 Disconnect all external devices 2 Run a complete virus scan using up to date software to ensure the computer is virus free 3 Run the Windows Vista Startup Repair Utility insert the Windows Vista Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options s
35. during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions e To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys e To change the value of a parameter press F5 or F6 N A plus sign indicates the item has sub items Press Enter to expand this item e Press Esc while you are in any of the menu options to go to the Exit menu e In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 27 Information 28 CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name oystem BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Ta
36. hardware and associated software Remove any recently added software and reboot o J 9 W b Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Information on page 187 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Chapter 4 149 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the fol
37. line up the page down the page to the beginning of a document or to the end of a document Fn key Press the Fn key in combination with a colored system key to perform a specific action Windows key Press this key to open the Windows Start menu This key can also be used in combination with other keys to open utilities See Windows Keys on page 14 Application key Press this key for quick access to shortcut menus and help assistants in Windows Amowkeys Press these keys to move the cursor up down right or left Chapter 1 13 Windows Keys The keyboard has two keys that perform Windows specific functions Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions ag gt Open or close the Start menu ag gt D Display the desktop amp y gt E Open Windows Explore amp y gt lt F gt Search for a file or folder ag gt G Cycle through Sidebar gadgets KC gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp 5 gt M Minimizes all windows lt fy gt lt R gt Open the Run dialog box ag gt T Cycle through programs on the taskbar ag gt lt U gt Open Ease of Access Center KC gt X Open
38. module into place Chapter 3 109 Replacing the RJ 11 Jack 1 Place the RJ 11 Jack in the Lower Cover as 2 Replace the cable bundle and press down to shown secure the adhesive in place 3 Run the cable along the Lower Cover as shown 4 Secure the cable in place with an adhesive strip using all available cable clips 110 Chapter 3 Replacing the Mainboard 1 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis left side first 1 then rotate it downward into position 2 2 Ensure that the RJ 11 Modem cable is accessible when the Mainboard is replaced as shown n ttt CO dian Du Chapter 3 111 Replacing the USB Board 1 Reconnect the USB Board cable to the USB x Align the locating holes and pins on the Lower Board Cover and replace the USB Board 3 Replace the single screw securing the board to the 4 Replace the cable in the cable channel as shown Lower Cover and press down to secure it in place 112 Chapter 3 Replacing the Modem Board 1 Reconnect the RJ 11 cable to the Modem Board Sn aA LE s aT m T E P s s in us ET IY XT E ug 3 t r UP US E mx Fe i EM ELO 3 Secure the cable in place with adhesive tape Chapter 3 2 Align the screw holes on the Modem and Lower Cover and replace the board 4 Press down as indicated to connect the board to board interface Replacing the Speaker Modul
39. of the Pin1 locator AUS FERRE FRUI OE rn cem rmm qu ay TRE IE y TC Gg R E ME a S JEMI 527 L Eh tate M ig fr i l ae a Pee rect utc o 0 BD ee eee ELM orrarr s PERO o CMM 1 mL UM111 7 X M 1 LEE oon 1 4 AK Ze e m mam s LEELEE FTE aii RR esy a T or j S Replacing the Thermal Module IMPORTANT Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module The following thermal grease types are approved for use Silmore GP50 e Honeywell PCM45F SP ShinEtsu 7762 The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 108 Chapter 3 3 Align the four screw holes on the Thermal Module 4 Secure the four screws in numerical order from and Mainboard and lower the module into place screw 1 to screw 4 in the Thermal Module as Keep the module as level as possible to spread the shown thermal grease evenly Replacing the CPU Fan 1 Align the three screw holes on the CPU Fan and 2 Secure the three screws in the CPU Fan as shown Mainboard and lower the
40. perform the following actions one at a time to correct the problem Do not replace a non defective FRUs S wap AC Batte 7 Check AC Batt only poweron S wap Power SW B Computer Shutsdown Intermittently If the system powers off at intervals perform the following actions one at a time to correct the problem 1 Check the power cable is properly connected to the computer and the electrical outlet 2 Remove any extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 148 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 187 134 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs START Replace CPU No Power On No Ext DDRRAM module well connected goto no power trouble shooting step Replace LCD module LCD panel OK LCD cable Connect it well Replace
41. the HDD password from previous steps to unlock the HDD Chapter 2 39 Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen d NXCInpud clnpwd ACER Clean Password Utility V1 86 Press 1 or 2 to clean any password shown as below 1 User Password 2 Superuisor Password Clean User Password Successfully The onscreen message determines whether the function is successful or not Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen d XBODTSEQ bs xxx Boot Sequence Selecter Version 8 83 Create by Rockwell Chuang 18 81 2885 Sole de NE Op pA Floppy J gt HardDisk gt CD ROH LAN HardDisk gt L CD ROM gt LAN L Floppy J gt gt gt Floppy CD ROH CD ROM J gt HardDisk gt LAN E LAN Floppy gt HardDisk gt d BOOTSEQ gt 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy 40 Chapter 2 Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to EEPR
42. the Switch Cover 0 eee eens 125 Replacing the Hard Disk Drive Modules 0 0000 eee eee 127 Replacing the WLAN Module 000 ccc cece eee ees 128 Replacing the DIMM Modules 0c cece ee eee eee 128 Replacing the ODD Module 0 eee 129 Replacing the Lower Covers anaana aaaea eee eens 129 Replacing the SD Dummy Card 0 00 cc eee 131 Replacing the Battery 0 0 ccc ee eee eens 131 Troubleshooting 133 COMMON PEODIGNmIS tst xs pen eR eng a id nan eat aad ed o dente itin ut db e e R 133 VIII Table of Contents Power On ISSUC 2 5 e tp Biever eee ea eae Wade tiii ed iibi 134 No Display Issue c m n ne rA ERROR IRR ATA ee EC GR BR ee c a e ir s 135 Random Loss of BIOS Settings 0 0c eee 136 Keo p ET cH 137 Built In Keyboard Failure uz dunno e eid oae Eee e aber tees 137 TouchPad Failure 525 cr oes ER CR CR Rec ER od RR Ce RC ts 138 Internal Speaker Failure 23 uc o tain m e e e o es coe Y ah dox x P eel 138 Internal Microphone Failure llle 140 HDD Not Operating Correctly 20 0 eee 141 GD EU ie a cen eae E Bee ee teed dl ween E eae ah oe ee eee Ge ae 142 USP IE zat tos ec dod tp Set ee cha tus Io Bos dee Neb oh wR dors dk eaten eset 145 Modem Function Failure aaa aaa RR 145 Wireless FUNCTION I allilG e oat rin exces tx even ERI E x havea gy Ree avd Debt e 146 SUN 91T T TT ess ok PRRTTEREINCPRFITAIR
43. twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 31 Changing a Password 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Passwords do not match Re enter password Continue 32 Chapt
44. version if updated Remove and reinstall the video driver Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 187 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 187 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 136 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 187 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start 4 OK Pa
45. 12 Boot Menu Disabled D2D Recovery Enabled SATA Mode IDE AHCI NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year System Memory Displays the memory available on the CPU cache Extended Memory Displays the memory available on the DRAM chips MEE Video Memory Displays the available memory for Video Quiet Boot Allows startup to skip certain tests while booting Option Enabled or decreasing the time needed to boot the system Disabled Network Boot Enables disables the system boot from LAN remote Option Enabled or Server Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function Option Enabled or allows the user to create a hidden partition on hard disc Disabled drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should Option AHCI or IDE operate Chapter 2 29 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Item Specific Help Supervisor Password Is Clear User Password Is
46. 1x2 BGN 3rd WiFi 1x2 BGN BT 2 0 743G100Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G50Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 643G25Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 642G25Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 643G25Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G25Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G25Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G32Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G32Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi BG 3rd WiFi BG N 643G16Mi ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G32Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G50Mn 179 Appendix A Appendix A 180 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Packard Bell EasyNote LJ61 Compatibility Test Report released by the Acer Mobile System Testing Depa
47. 32BTES1 UMACck2 2 2G 320 6L 5R CB_bgn_0 3D_GEc_ES54 EASYNOTE_LJ61 RB 302SP ENLJ61 644G50Mn VHB32BTBE1 UMACkk2 2 2G 500_L 6L 5R CB_bgn_0 3D_GEk_ENT1 EASYNOTE_LJ61 SB 004BE AAQL64 AAQL64 AAQL64 AAQL64 SO2GBII6 SO2GBII6 N500GB N 5 4KS SO2GBII6 SO2GBII6 N320GB N 5 4KS SO1GBII6 SO2GBII6 N320GB N 5 4KS SO2GBII6 SO2GBII6 N500GB N 5 4KS ENLJ61 NLED17 3 M92XT 824G25Mn WXGA G ENLJ61 NLED17 3 M92XT 724G50Mn WXGA G 177 SO2GBII6 SO2GBII6 N250GB N 5 4KS SO2GBII6 SO2GBII6 N500GB N 5 4KS Appendix A 512M DDR2 64 16 4 ENLJ61 NLED17 3 M92XT 512M DDR2 SO2GBII6 SO2GBII6 N500GB N 724G50Mn WXGA G 64 16 4 5 4KS ENLJ61 NLED17 3 M96 1G DDR2 SO2GBII6 SO2GBII6 N500GB N 644G50Mn WXGA G 64 16 8 5 4KS ENLJ61 NLED17 3 M96 1G DDR2 SO2GBII6 SO2GBII6 N320GB N 644G32Mn WXGA G 64 16 8 5 4KS ENLJ61 NLED17 3 M96 1G DDR2 SO2GBII6 SO2GBII6 N320GB N 644G32Mn WXGA G 64 16 8 5 4KS ENLJ61 NLED17 3 M96 1G DDR2 SO2GBII6 SO2GBII6 N250GB N 644G25Mn WXGA G 64 16 8 5 4KS ENLJ61 NLED17 3 M96 1G DDR2 SO2GBII6 SO1GBII6 N500GB N500GB 743G100Mn WXGA G 64 16 8 5 4KS 5 4KS ENLJ61 NLED17 3 UMA N SO2GBII6 SO2GBII6 N500GB N 644G50Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO1GBII6 SO2GBII6 N250GB N 643G25Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO1GBII6 SO1GBII6 N250GB N 642G25Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO1GBII6 SO2GBII6 N250GB N 643G25Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO2GBII
48. 5 75 60 Hz 1600 x 1200 120 100 85 75 60 Hz 1600 x 900 120 100 85 75 60 Hz 1400 x 1050 85 75 60 Hz 1366 x 768 85 75 60 Hz 1280 x 1024 120 100 85 75 60 Hz 1280 x 960 85 75 60 Hz 1280 x 768 85 75 60 Hz 1280 x 720 100 85 75 60 Hz 1024 x 768 120 100 85 75 60 Hz 800 x 600 120 100 85 72 60 Hz 16 7 million colors MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support VGA Chip ATI Mobility Radeon HD 4570 NVIDIA GeForce GT 130M Mobile Intel GM457 Express Chipset with integrated 3D graphics Graphics Memory 2304 MB of HyperMemory Up to 2815 MB of Up to 1759 MB of Intel 512 MB of dedicated DDR2 TurboCache 1024 MB of Dynamic Video Memory VRAM up to 1792 MB of dedicated DDR2 VRAM upto Technology 5 0 128 MB of shared system memory 1791 MB of shared system dedicated video memory up to memory 1631 MB of shared system memory Unified Video Decoder NVIDIA amp CUDA Intel amp Graphics Media UVD PureVideo8 HD technology Accelerator 4500MHD OpenEXR High Dynamic OpenEXR High Dynamic UH TT Range HDR technology Range HDR technology Microsoft DirectX 10 Shader Model 4 1 Shader Model 4 0 Microsoft DirectX Microsoft DirectX 10 10 1 Mobile Dual independent display support Chapter 1 19 20 Resolution Supports LAN Interface LAN Chipset External resolution refresh rate
49. 5050B9A300 Panther B SATA LF F W C60F TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA LF F W FG001J WD N500GB5 4KS HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZATO0 ML250 SATA LF F W 01 01A01 HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS543216L9A300 Falcon B SATA LF F W C40C TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS Crockett SATA LF F W 0303 WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO ML160 SATA LF F W 11 01A11 TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA LF F W FG001J Keyboard Gateway GP 7T Black Keyboard GP 7T Black SJM80 Internal 17 Standard Black NONE Texture Appendix B 183 LAN BCM5784 Broadcom BCM5784 NLED17 3WXGA G LED LCD AUO 17 3 WXGA Glare B173RWO01 VOLF 220nit 8ms 600 1 NLED17 3WXGA G LED LCD CMO 17 3 WXGA Glare N17306 L02 LF 220nit 8ms 600 1 NLED17 3WXGA G LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LF 220nit 8ms 600 1 SAMSUNG NLED17 3WXGA G LED LCD SAMSUNG 17 3 WXGA Glare LTN173KT01 A01 LF 220nit 8ms 600 1 Memory HYNIX SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HMP112S6EFR6C Y5 LF 64 16 0 055um HYNIX SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HYMP112S64CP6 Y5 LF MICRON SO1GBII6 Memory MICRON SO DIMM DDRII 667 1GB MT8HTF12864HDY
50. 6 SO2GBII6 N250GB N 644G25Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO2GBII6 SO2GBII6 N250GB N 644G25Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO2GBII6 SO2GBII6 N320GB N 644G32Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO2GBII6 SO2GBII6 N320GB N 644G32Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO1GBII6 SO2GBII6 N160GB N 643G16Mi WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO2GBII6 SO2GBII6 N320GB N 644G32Mn WXGA G 5 4KS ENLJ61 NLED17 3 UMA N SO2GBII6 SO2GBII6 N500GB N 644G50Mn WXGA G 5 4KS ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN N 644G50Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN N 644G32Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN N 643G32Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN N 644G50Mn ENLJ61 NSM8XS Norton 2009 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN BT 2 0 824G25Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN BT 2 0 724G50Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN N 724G50Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN ard WiFi 1x2 BGN N 644G50Mn Appendix A 178 ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G32Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G32Mn ENLJ61 NSM8XS NIS 5 in 1 built in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 644G25Mn ENLJ61 NSMB8XS NIS 5 in 1 built in 3rd WiFi
51. Chapter 5 Steps for BIOS Recovery by Crisis Disk Before doing this a Crisis Diskette should be prepared ready in hand The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below Power Off failed system Attach a USB floppy drive to the failed system Copy xxxxx wph to tool s folder and rename it as BIOS wph Execute wincris exe to start the Crisis Disk Build Select Removable and click Start Select Quick Format Disk and click Start A progress screen displays Click OK to complete the process Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system In the power off state press and hold Fn Esc then press the Power button di H E aim The system powers on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems When the Crisis flash process is finished the system restarts with a workable BIOS Update to the latest version BIOS for the system using the regular BIOS flashing process Chapter 5 159 160 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Packard Bell EasyNote LJ61 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PART
52. Clear HDD Password ls Clear Supervisor Password controls access to the set Supervisor Password Enter setup utility It can Set User Password Enter be used to boot up when set SATA Port 0 HDD Password Enter Pawword on boot is enabled Password on Boot Disabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set HDD Password Is Shows the setting of the hard disk password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set SATA PortO HDD Enter HDD Password N A Password Password on Boot Defines whether a password is required or not while the Disabled or events defined in this group happened The following Enabled sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE
53. Cover on page 70 The RTC Battery is soldered to the Mainboard To replace the battery solder the new battery to the connections shown Chapter 3 79 Removing the Modem Board 1 See Removing the Upper Cover on page 70 2 Remove the two securing screws from the Modem Board 80 Chapter 3 4 Liftthe Modem Board away from the Mainboard taking care not to damage the cable attached to the underside of the board S Chapter 3 81 Removing the USB Board 1 See Removing the Upper Cover on page 70 2 Disconnect the USB Board cable from the Mainboard connector m k Oo Chapter 3 82 5 Lift the USB Board out of the Lower Cover as shown 6 Remove the USB Board cable from the board connector Chapter 3 83 Removing the Mainboard 1 See Removing the Modem Board on page 80 2 See Removing the USB Board on page 82 3 Remove the single screw securing the Mainboard to the Lower Cover 84 Chapter 3 Removing the RJ 11 J ack 1 See Removing the Mainboard on page 84 2 Remove the adhesive tape securing the RJ 11 cable to the Lower Cover 4 Lift the cable bundle away from the Lower Cover to detach the adhesive securing it in place ek Chapter 3 85 5 Lift the RJ 11 Jack away from the Lower Cover to detach the adhesive securing it in place 86 Chapter 3 Removing the CPU Fan 1 See Removing the Mainboard on page 84 2 Disconnect the CPU
54. DD USD USB CD DVD ROM Help Select Item Change Values Setup Defaults Exit Select Menu Select Sub Menu save and Exit 3 Execute the FLASH BAT batch file to update BIOS The flash process begins as shown C NKBYFB18R dir Uolune in drive C is JILL FLASH Volume Serial Number is BEF9 9161 Directory of C KBYFa 1aA lt DIR gt 83 82 89 18 43 d gt 83 82 89 18 43 CETKBLG BAT 24 82 24 89 28 57 GETKBYF BAT 24 82 24 89 28 57 CETROM EXE 49 788 9 22 88 17 28 KBYF 1 BAT 237 82 24 89 28 58 PHLASHI6 EXE 125 863 85 81 87 4 61 PROJCHK1 EXE 1 872 12 16 88 16 43 KBLG S HPH 1 854 518 82 25 89 9 52 KBYF 18 MPH 1 854 518 82 25 89 9 52 RELEASE TXT 56 156 2 25 89 10 45 9 file s 2 335 488 bytes 2 dirs 3 544 195 872 bytes free C KBYFO 1GA gt kbyfB1e8 36 Chapter 2 4 NOTE If the AC power is not connected the following message displays ies Ltd CAUTION Please Do Not Renove AC Power Source Neu BIOS Date m Y Part t Nunber LY n ing p latform Plug in the AC power to continue 5 Loa d Image Ver i fu intertace Backup susten BIOS Check f ash Menor s F lash MenOoru i JC k AUG L OCH Restore i Zero FUT Erase D Prograr Verify M F lash progranr PESE me k sh pa theron b block Flach parti Lh ABBA hatat Chapter 2 In flash BIOS the message Please do not remove AC Power Source displays Flash is complete when the message Flash programming complete displays
55. EasyNote LJ 61 FRU List Foxconn Bluetooth FOX BRM 2 0 F W 300 BT 21100 005 Lite On Conexant Unizion 1 5 3 3v AUS RD02 D330 FX 22500 021 MEDIA BOARD 55 WBFO02 001 LED BOARD 55 WBF02 002 USB BOARD 55 WBF02 003 POWER BOARD 55 WBF02 004 VGA BOARD 10PGE1 MSI MS V165A3 1G 55 55 WBG02 001 001 VGA BOARD 10PGE1 YUAN YSTP801GP 55 EM 002 Lan Intel WLAN 512AN _ Tuc a se aw Se REG Peak 5100 KI SPM01 003 I snnt i Lan Intel WLAN 512AN MMWC2 Shirley Peak 5100 KI SPM01 008 ME enable MM 899541 Lan Intel WLAN 533AN MMWC2 Shirley Peak 5300 KI SPM01 009 ME enable MM 899545 Foxconn Wireless LAN Atheros HB93 1x2 Foxconn Wireless LAN Atheros HB93 1x2 BGN HM HM NL23600 046 23600 046 Foxconn LI ATH XB63 Foxconn Atheros XB63 LET 23600 007 minicard b g Foxconn Wireless LAN Broadcom 4312 minicard b g NI 23600 029 Foxconn Wireless LAN Atheros AR5B91 1x2 BGN NI 23600 030 Foxconn Wireless LAN Wireless LAN Ralink RT2700E NI 23600 031 1x2 BGN BLUE TOOTH CABLE 50 WBF02 001 CABLE T P FFC 50 WBFO02 002 166 Chapter 6 MEDIA BOARD FFC TERRI EO USB CABLE 50 WBF02 004 RJ11 CABLE 50 WBF02 005 50 WBF02 003 POWER CORD US 3 PIN 2 TAVV5 001 POWER CORD ITALIAN 3 PIN 2 TAVV5 007 POWER CORD DENMARK 3 PIN 2 TAVV5 008 POWER CORD TWN 3 PIN 2 TAVV5 014 POWER CORD ARGENTINA 3 PIN 2 APVO02 001 CASE COVER BRACKET ASSEMBLY UPPER CASE ASSY GTW 60 WBF02 001 UPPER CASE A
56. ICTTTUCM M 147 Function Board Falur x eoo t uem dee tani ss eins o n oe et word do og dia dn 148 Thermal Unit Failure 24x35 2x aue buted ERES EG ale RUE bea E eG E UR c B 148 External MOUSE Falilt amp cee te arcade t te dee antes ay leei acdsee rarae ood et rutru 149 Oer cro 0 o gt ae ee doi doen te E 63 8 ee es e a Lea 149 INtERIMITLE ALO DICINS s 2 actrees dre hse Weeds Y BOISE bur don NOR doe hay tu eee 150 Undetermined Problems 0 00 eee eee eee ee eee eee 150 Sei elc Ss Gere ative bonae a Peat pes ee nara xe eee ne puto eiat ee a 151 Chipset POST Codes 0 0 cece eee eee nee 151 Jumper and Connector Locations 155 TOP VOW Sead m 155 see Md QE Satie TT es Sac hae arte as hb a techie SS Be tenn eat a di Bed ds ed 156 Clearing Password Check and BIOS Recovery 0 000 157 Clearing Password Check n naana aeaaea eee eee nee 157 BIOS Recovery by Crisis Disk 53 5253 ao Pp co ec o oe riage tare ee Pads 158 FRU Field Replaceable Unit List 161 Packard Bell EasyNote LJ61 Exploded Diagrams 162 Malim ASSEIIDIy sido nsqne dee dio ata Ra do qr aoa aede dan M ded a Rb AS dn 162 FRO ASSOITIDIV ac ssi ducis pk deco aot t dig aor an Rie eoa ond de eg Uu e HEAR Dd Ay wan der tcd 163 EGD ASSOIDIV es ater baad carded ah cse d ie aia a ref E Re CUR PS wc DX Ed 164 Base Top ASsembly dios e EN S pie e hio Mot BA aoe amp ack arate ar SU 165 Packard Bell EasyNote LJ61 FRU List
57. LX BA20X 003 LX BA20X 002 S2 B590Y 001 ENLJ61 644G50Mn VHB32BTFR1 AAQL64 M92XT512Cck2 2 2G 500 L 6L 5R CB bgn O 3D GEc FRe1 EASYNOTE LJ61 BG114FR ENLJ61 644G32Mn VHP32BTFR1 AAQL64 M92XT512Cck2 2 2G 320 6L 5R CB bgn O 3D GEc FR64 EASYNOTE LJ61 SB112FR ENLJ61 643G32Mn VHP32BTNL1 AAQL64 M92XT512Cck2 1G 2G 320 6L 5R CB bgn O 3D GEc NL34 EASYNOTE LJ61 SB 012NL ENLJ61 644G50Mn VHP32BTDE1 AAQL64 M92XT512Cck2 2 2G 500 L 6L 5R CB bgn O 3D GEc DE44 EASYNOTE LJ61 SB 002GE ENLJ616 824G25Mn VHB32BWW 1 ATUZM82 M92XT512Cck6 2 2G 250 BT 6L CB_bgn_0 3D_GEc_EN11 ENLJ61 724G50Mn VHP32BTDE1 ATRM72 M92XT512Cck6 2 2G 500_L BT 6L 5R CB bgn O 3D GEK DE44 EASYNOTE LJ61 SB 003GE ENLJ61 724G50Mn VHP32BTPT1 ATRM72 M92XT512Cck6 2 2G 500 L 6L 5R CB bgn O 3D GEc PT44 EASYNOTE LJ61 SB 301PT ENLJ61 644G50Mn VHPS32BTNL1 AAQL64 M961GBCck2 2 2G 500 L 6L 5R CB bgn O 3D GEc NL34 EASYNOTE LJ61 SB 016NL ENLJ61 644G32Mn VHP32BTFR1 AAQL64 M961GBCck2 2 2G 320 6L 5R CB bgn O 3D GEc FR64 EASYNOTE LJ61 SB 138FR ENLJ61 644G32Mn VHP32BTNL1 AAQL64 M961GBOck2 2 2G 320 6L 5R CB bgn O 3D GEc NL34 EASYNOTE LJ61 SB 015NL ENLJ61 644G25Mn VHP32BTFR1 AAQL64 M961GBOck2 2 2G 250 6L 5R CB bgn O 3D GEc FR64 EASYNOTE LJ61 SB116FR ENLJ61 743G100Mn VHP32BTND1 ATRM74 M961GBCck6 2G 1G 500_L 500_L BT 6L 5R CB_bgn_0 3D_GEc_ENU4 EASYNOTE_LJ61 SB 755NCD 176 ENLJ61 644G50Mn ENLJ61 643G25Mn ENLJ61 642G25Mn ENLJ61 643G25Mn
58. OM to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Bootinto DOS 2 Execute dmitools The following messages report to screen to confirm completion e dmitools r gt Read dmi string from bios dmitools wm xxxx gt Write manufacturer name to eeprom max 16 characters e dmitools wp xxxx gt Write product name to eeprom max 16 characters dmitools ws xxxx gt Write serial number to eeprom max 22 characters e dmitools wu xxxx gt Write uuid to eeprom e dmitools wa xxxx gt Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 OffsetO8h XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX Asset Tag Type3 Offset04h Acet Asstag Write Product Name to EEPROM Input dmitools wp Acer Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 4 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input dmitools wu 5 Write Asset Tag to EEPROM Input dmitools wa Acet Asstag
59. Packard Bell EasyNote LJ 61 Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made to this service guide Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium an
60. S you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 161 Packard Bell EasyNote LJ 61 Exploded Diagrams Main Assembly 3 keyoad KB170G028 8 Media Board FG 50 wBF02 003 4 UpperCover RRs e Thermal Module eo wBTo2 001 162 Chapter 6 Rear Assembly Primary HDD Cover 42 NBF02 001 3 Lower Cover 60 WBF02 003 Secondary HDD Door 42 WBF02 002 163 Chapter 6 LCD Assembly LODBed eoweFozoo9 6 Amema tet 50weFoz007 164 Chapter 6 Base Top Assembly amp Speaker Module 23 WBF02 002 60 WBF02 001 5 LED Board 55 WBF02 002 50 WBF02 002 TouchPad Bracket 33 WBF02 002 Upper Cover TouchPad FFC 165 Chapter 6 Packard Bell
61. SSY PB 60 WBF02 002 LOWER CASE DIS W RJ11 F 60 WBF02 003 LOWER CASE DIS W O RJ11 F 60 WBF02 004 LOWER CASE UMA W RJ11 F 60 WBJ02 001 LOWERCASEUMAW ORJM E J CASE UMA W O RJ11 F 60 60 NBJ02 0002 002 DT a MIDDLE COVER 60 t 007 POWER BOARD BRACKET 33 WBF02 005 EX TP BRACKET 33 WBF02 002 Chapter 6 167 MAIN HDD DOOR W RUBBER FOOT 42 WBF02 001 HDD CARRIER 33 WBF02 001 HDD DOOR FOR NB W 2 HDD 42 WBF02 002 KEYBOARD Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 029 Standard 103KS White US International Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 014 Standard 103KS White Greek Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 005 Standard 103KS White Arabic Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 021 Standard 103KS White Russian Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 026 Standard 103KS White Thailand Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 028 Standard 104KS White UK Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 013 Standard 104KS White German Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 025 Standard 104KS White Swiss G Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 008 Standard 104KS White CZ SK Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 006 Standard 104KS White Belgium Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 010 Standard 104KS White Danish Keybo
62. T s inactive ATRM72 CPU AMD Turion RM72 PGA 2 1G 1M 638 35W Griffin B1 ATRM74 CPU AMD Turion RM74 PGA 2 2G 1M 638 35W Griffin B1 ATRM75 CPU AMD Turion RM75 PGA 2 2G 1M 638 35W Griffin B1 4 0 GT s ATUZM82 CPU AMD TurionX2 ZM82 PGA 2 2G 2M 638 35W Griffin B1 ATUZM84 CPU AMD TurionX2 ZM84 PGA 2 3G 2M 638 35W Griffin B1 182 Appendix B AMD ATUZM85 CPU AMD Turion Ultra ZM85 PGA 2 3G 2M 638 35W Griffin MD ATUZMS86 CPU AMD TurionX2 ZM86 PGA 2 4G 2M 638 35W Griffin B1 AMD ATUZM87 CPU AMD Turion Ultra ZM87 PGA 2 4G 2M 638 35W Griffin en AMD SMPSI4025W CPU AMD SempronM SI40 PGA 2 0G 512K 638 25W Griffin 7 AMD SMPSI4225W CPU AMD SempronM S142 PGA 2 1G 512K 638 25W Griffin HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS543216L9A300 Falcon B SATA LF F W C40C SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 x WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 SATA LF F W 11 01A11 HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS Crockett SATA LF F W 0303 WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO ML160 SATA LF F W 11 01A11 HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS54
63. ard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 016 Standard 104KS White Italian Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 012 Standard 104KS White French Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 015 Standard 104KS White Hungarian Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 019 Standard 104KS White Norwegian Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 020 Standard 104KS White Portuguese Chapter 6 Aau Keyboard Keyboard GATEWAY GP 7T white SJV70 Internal 17 GP 7T white SJV70 Internal 17 KB KB H70G028 023 Standard 104KS White Spanish Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 027 Standard 104KS White Turkish Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 024 Standard 104KS White Sweden Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 022 Standard 104KS White SLO CRO Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 018 Standard 104KS White Nordic Keyboard GATEWAY GP 7T white SJV70 Internal 17 KB 1170G 017 Standard 107KS White Japanese ODD SUPER MULTI DRIVE MODULE 6M WBF02 001 ODD PANASONIC Super Multi DRIVE 12 7mm Tray KU 00807 064 DL 8X UJ880A LF W O bezel SATA ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X KU 0080D 040 GT20N LF W O bezel SATA DVD RW DRIVE ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X KU 0080E 017 AD 7580S LF W O bezel SATA ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X KU 0080F 004 DS 8A3S LF W O
64. as as shown Ensure that the locating pin on each antenna is correctly seated Press down on the adhesive pads green callout to secure the antennas in place i 20 Locating Pin Locating Pin 2 Replace the left antenna cable white as shown Ensure that the cable is inserted along the cable channel and secured under each adhesive tab strip 100 Chapter 3 3 Replace the right antenna cable black as shown 4 Place the Power Board in to the bracket as shown Ensure that the cable is secured under each adhesive tab strip 5 Place the Power Board Bracket in the LCD Module 6 Replace the single screw to secure the bracket in as shown place 7 Place the Microphone Module in the LCD Module 8 Run the cable as shown and secure it using the as shown and press down to secure it in place adhesive tabs Chapter 3 101 NOTE The LCD Module appears as shown when the Antennas Power Board and MIC are replaced correctly 102 Chapter 3 Replacing the LCD Panel 1 Align the LCD brackets with the screw holes on the panel 2 Starting with the top most screws marked with replace the six screws in the brackets as shown 3 Insert the LCD Panel cable into the LCD Panel 4 Replace the adhesive strip securing the connector connector as shown in place nt Touch aM 77 fg full 5 Replace the adhesive strip as shown uch Filii Don t Touch aM 7 Huy mi Chapter 3 103 6 R
65. channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 FS EOS 35 hi Sita 5d e ea qd adotta Se we hole hearst Ar Weeds detur ass ra M uso Das arcte a 1 System Block Diagram crassna E E ERE eden dees eet RE ERES BRP ERR SS 4 Your Notebook TOUT 25 24 20 006 dom ore RR Dado CR Rie Moe c RA BUR Boas 5 FONE VICW me Pr 5 EM MR TP 6 PIQUE A2 L S S CRERERRSURES PEDE 7 aic NSN orree ipare miea TTL 7 BOOM VIEW 4 0 ase EC PP ioe Be a eh bel i le tee a 8 Keyboard Area selected models 0 0000 cee eee eae 9 ECD INS De keh a Secs a settee 1 Sell at ee ode Ss ah ood ced as ge ah honed as Beas Bh dee ed 10 Status MACAT a 42no cnaneaneea dade 98 ddr 1 ELE OE E auc e o pes dedic 11 TouchbPad Basis 42 nh ee pee qi IP ERI BM pubs Pa ue ead 12 Using the Keyboard ds 3 os deeds es r raa bese Bardia eds Pacte x Gee 13 CVT OSS s dian SD poi cheat ete a ea a ee aiite lac qo dem Nr irat S att E 13 VMIDIIOWSHISG VS a dolut dix ias ar pine amp Sim oer 61 8 9 der RR UD e ORI iR RU ee OIG euo Bd pd 14 cial 15 Using the System Utilities llli II 16 Acer GridVista
66. chart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Turn off system and peripherals power l Disconnect power and signal cables from system Remove Battery Y Y Remove Remove Dummy Cards Lower Covers Y Y Y Y EE AM Remove Remove Remove Remove Remove ODD DIMMs WLAN Primary HDD Secondary HDD NOTE Items enclosed with broken lines are optional and may not be present Screw List ODD Module M2 5 5 86 WBF02 010 Chapter 3 45 Removing the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 46 Chapter 3 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 2 Pull the card out from the slot Chapter 3 47 Removing the Lower Covers 1 See Removing the Battery Pack on page 46 2 Loosen the five captive screws in the memory and HDD covers HDD1 Cover 3 Remove the HDD1 Cover 48 HDD2
67. creen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support e emo Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support 10 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 11 Replace the HDD See Disassembly Process on page 44 Chapter 4 141 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs START P DVD CD ROM driver No Install it installed y DVD CD ROM module
68. d Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or
69. d is cleared Otherwise please follow the steps and try again NOTE These steps are only for clearing BIOS Password Supervisor Password and User Password Chapter 5 157 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Save ROM file file name JAL90x64 fd to the root directory of USB storage 2 Plug USB storage into USB port 3 Press Fn ESC button then plug in AC The Power button flashes once 4 Press Power button to initiate system CRISIS mode When CRISIS is complete the system auto restarts with a workable BIOS 5 Update the latest version BIOS for this machine by regular BIOS flashing process 158
70. e Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 187 188 Appendix C AFLASH Utility 35 Antennas Removing 98 Battery Pack Removing 46 Replacing 131 BIOS vendor 17 Version 17 BIOS Utility 27 35 Boot 33 Exit 34 Navigating 27 Onboard Device Configuration 31 Power 33 Save and Exit 34 Security 30 System Security 34 Board Layout Top View 155 Camera Module Removing 92 Replacing 105 Common Problems 134 CPU Removing 89 Replacing 108 CPU Fan Removing 87 Replacing 109 DIMM Modules Removing 51 Replacing 128 Display 4 EasyTouch Failure 148 External Module Disassembly Flowchart 45 Features 1 Flash Utility 35 FPC Cable Removing 95 Replacing 103 FRU Field Replaceable Unit List 161 Hard Disk Drive Modules Replacing 127 HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure 149 Hot Keys 13 Indicators 11 Intermittent Problems 150 Internal Microphone Failure 140 Internal Speaker Failure 138 Jumper and Connector Locations 155 Keyboard Removing 63 Replacin
71. e 1 Place the left Speaker Module in the chassis as 2 Liftthe mylar sheet away from the Upper Cover and shown ensuring that the locating pins are seated run the Speaker cable along the Upper Cover using correctly all available cable clips L EI 3 Continue running the cable along the Upper Cover 4 Place the right Speaker Module in the chassis as using all available cable clips shown ensuring that the locating pins are seated correctly 5 Replace the four securing screws NOTE Ensure that the Speaker cable runs as shown in the image below to avoid trapping when the Upper Cover is replaced 114 Chapter 3 Replacing the LED Board 1 Pass the LED Board FFC through the Upper Cover 2 Place the LED Board in the Upper Cover and press as shown down as indicated to secure the board in place Replacing the Media Board FFC 1 Place the Media Board FFC on the Upper Coveras 2 Pass the upper end of the cable through the Upper shown and press down to secure the adhesive in Cover as shown place Chapter 3 115 Replacing the TouchPad Bracket 1 Replace the TouchPad Bracket bottom edge firstto 2 Secure the bracket to the Upper Cover with a single engage the securing clips 1 Rotate the bracket screw on to the Upper Cover and press down as indicated 2 3 Insert the TouchPad FFC in to the connector as 4 Close the FFC locking latch to secure the cable in shown place Replacing the Upp
72. e FFC locking latch to secure the FFC 1n 7 Replace the Media Board FFC cover place 126 Chapter 3 Replacing the Hard Disk Drive Modules 1 Place the HDD in the HDD carrier 2 Replace the four screws two each side to secure the carrier 3 Insert the Secondary HDD right side first and 4 Slide the Secondary HDD to the right to connect lower it into place the interface 5 Insert the Primary HDD right side first and lower it into place Slide the Primary HDD to the right to connect the interface l Chapter 3 127 Replacing the WLAN Module 1 Insert the WLAN Module into the WLAN socket 2 Replace the single screw to secure the module N Daw c F un 6 J 3 Connect the two antenna cables to the module 4 After connecting the cables to the terminals secure the cables in place using adhesive tape NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right Replacing the DIMM Modules 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place 128 Chapter 3 Replacing the ODD Module 1 Press the bezel into the tray bottom edge first to 2 Secure the ODD bracket with the two screws secure it to the ODD Module 3 Push the ODD Module into the ODD bay until itis 4 Replace the single screw to secure the Module flush with the casing Replacing the Lower Covers 1 Replace the HDD2 WLAN and Memory Cover back edge firs
73. e device and uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start Control Panel Hardware and Sound AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start Control Panel System and Maintenance System Device Manager Double click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab ao fF 2 Select the region sui
74. e is still not resolved see Online Support Information on page 187 Chapter 4 135 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 44 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 44 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 44 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous
75. e new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 44 144 Chapter 4 USB Failure If the USB fails perform the following actions one at a time to correct the problem Do not replace a non defective FRU Re assemble Check the USB B US B B to cable to M B Swap USB B Module Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS RJ 11 well connected Connect it well Connect it well Seat it well Replace Modem card Modem wire well Modem card well Modem card OK Replace M B Chapter 4 145 Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Re assemble BT Cable Swap BT cable Swap BT Swap kinction B D Check BT Cable well connect NG x ohi OK CheckBT cable NG okq OK lt CheckBT NG Oke OK v A oek Function B Lee e Swap M B 146 Chapter 4 BT Unit Failure If the Bluetooth Module fails perform the following actions one at a time to correct the problem Do not replace a non defective FRU
76. ected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 17 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 44 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 44 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Testthe drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 44 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with th
77. eplace the LCD cable as shown an press down along the cable s length to secure the cable to the panel IMPORTANT Ensure the cable is placed between the green callouts to avoid trapping when the panel is replaced j f ggh ER rty ar T a P m i F uk j Lr mad L IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped under the panel m K LI ee ee 104 Chapter 3 8 Replace the two screws to secure the panel in the LCD Module Replacing the Camera Module 1 Align the Camera Board with the locating pins and 2 Connect the cable to the Camera Board place the camera in the LCD Module Chapter 3 105 Replacing the LCD Bezel 1 Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel 106 Chapter 3 2 Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module 3 Replace the six screws as indicated NOTE The Bezel securing screws differ in size Red callout M2 5 5 Green callout M2 4 Chapter 3 107 Main Module Reassembly Procedure Replacing the CPU IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note
78. er 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Select Boot Devices to select specific devices to support boot Information Main Item Specific Help Boot priority order 1 IDEO WDC WD2500BEVT 22ZCT0 S1 2 IDE1 Optiarc DVD RW AD 758058 S2 Use t or t to 7 USB FDD select a device then Network boot MBA v11 0 14 Slot 0B00 press F6 to move it USS BH up the List or lt F5 gt USB KEY to move it down the USB CD DVD ROM list Press lt Esc gt to escape the menu Chapter 2 33 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility Information Main security Boot The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Load Setup Default Load Setup Default Default Load default values for all Load default values for all SETUP item item Discard Changes Load previous values from a NETENEMEET for all SETUP items Save Changes Save Setup Data to CMOS 34 Chapter 2 BIOS Flash Utilities The BIOS flash memory update is required for the following conditions e New versions of system programs e New features
79. er Cover 1 Place the upper cover on the lower cover front edge first and lower the cover into position 116 Chapter 3 2 Press down around the front and sides to secure the Upper Cover in place NOTE Ensure that there a no gaps between the Upper and Lower Covers 3 Reconnect the following cables as shown Chapter 3 117 4 Connect A as shown 5 Insert B as shown and close the locking latch 6 Insert C as shown and close the locking latch 7 Insert D as shown and close the locking latch 118 Chapter 3 9 Replace the nine screws in the upper cover as shown NOTE The securing screws differ in size Red callout M2 5 5 Blue callout M92 5 3 10 Turn the computer over and replace the thirteen screws as shown NOTE The securing screws differ in size Red callout M2 5 8 Green callout M2 5 5 Blue callout M2 5 3 Chapter 3 119 Replacing the LCD Module 1 Turn the computer over Align the LCD hinges with the lower cover and replace the LCD module 2 Replace the four securing screws two each side starting with the left side hinge Ensure that the LCD cables are not trapped in the hinges NOTE The securing screws differ in size Red callout M2 5 8 Green callout M2 5 5 3 Run the MIC cable along the cable channel as 4 Reconnect the MIC cable to the Mainboard as shown using all the available cable clips shown 120 Chapter 3 5 Run the LVDS cable along the cable chan
80. er Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page 187 Chapter 4 139 Internal Microphone Failure If the internal Microphone fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check WB the MIC cable Mic cable to WB Check MIC Swap MIC wire wire of LCD of LCD module module Microphone Problems If internal or external Microphones
81. ermine number of ATA and SCSI drives 15 Check password optional CO Extended checksum optional Unknown interrupt Eh iae the chipset Initialize the bridge S imitaizethe GEU GwasmBIOSRM ewes 7 sames OCO OSOS O O memos meom twm meea Eo W WzeMemwyope Ek W dzeMemaysg Em _ Shadow Rea ae OSS Em System nanes Fm memeres Fm _ naz Run Time Glock En mevo SS Em W azeSysemManagemenWode Eh BewMwbos SO m OewHueseme Em RewRips If the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Note that error 30 cannot occur on 386SX systems because they have a 16 rather than 32 bit bus The BIOS also sends the bitmap to the port 80 LED display It first displays the check point code followed by a delay the high order byte another delay and then the low order byte of the error It repeats this sequence continuously Initialize system I O 154 Chapter 4 Jumper and Connector Locations Top View Chapter 5 d ana _ L li zi L __ 7 LCD Connector 155 Bottom View JOIMM1 2 i m p de 6 Chapter 5
82. eyboard Area selected models Speakers EET Capacitive Status Ss c MS keys indicators Keyboard T mri m L Power Battery Touchpad indicators Speakers Speakers Left and right speakers deliver stereo audio output Left and right speakers deliver stereo audio output Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used Keyboard ee E Provides all the features of a full sized computer keyboard Power indicator LED on Notebook is on LED blinking Notebook is in Sleep or Hybrid Sleep mode LED off Notebook is off Battery charge LED orange Battery is fully charged indicator LED blinking orange Battery is charging LED blinking red Battery charge is very low LED solid red Battery is malfunctioning Important This LED only lights up when your notebook is connected to AC power or the battery charge is very low Touchpad EE Provides all the functionality of a mouse Capacitive touch EE Press to access capacitive touch key function keys Chapter 1 LCD Panel Microphone Webcam EM Use to talk through when making Voice over Internet 10 Use to let others see who they are communicating with when making VolP calls Protocol VoIP calls Chapter 1 Status Indicators Status indicators inform you when a drive is being used or when a button has been pressed
83. ezel red callout LCD Bezel green callout Starting from the top centre of the bezel pry the bezel upwards and away from the panel Move along the top edge and down each side until all sides of the bezel are removed NOTE If necessary use a pry to lift up the outside edges of the bezel Chapter 3 91 Removing the Camera Module 1 See Removing the LCD Bezel on page 91 2 Disconnect the camera cable 3 Remove the Camera from the module E LI AS 92 Chapter 3 Removing the LCD Panel 1 See Removing the Camera Module on page 92 2 Remove the two securing screws from the LCD Panel LCD Panel 3 Lift the LCD Panel out of the module rear edge first as shown wy e a n The LCD Module appears as follows when the LCD Panel is removed Chapter 3 93 Removing the Power Board 1 See Removing the LCD Panel on page 93 2 Remove the single screw securing the Power Board Bracket to the LCD Module 3 Lift the Power Board Bracket from the LCD Panel as shown p T M H E f D wx P 4 Remove the Power Board from the bracket as shown 94 Chapter 3 Removing the LCD Brackets and FPC Cable 1 See Removing the LCD Panel on page 93 2 Turn the LCD panel over to expose the rear Lift the cable as shown to disengage the adhesive strip securing it in place a tant Touch gy Dent tower FSS bO li Don t Touch a M ak er
84. g 123 Keyboard Failure 137 LCD Bezel Removing 91 Replacing 106 189 LCD Brackets Removing 95 Replacing 103 LCD Failure 137 LCD Module Removing 65 Replacing 120 LCD Module Disassembly Flowchart 90 LCD Module Reassembly Procedure 100 LCD Panel Removing 93 Replacing 103 LED Board Removing 76 Replacing 115 Lower Covers Removing 48 Replacing 129 Main Module Reassembly Procedure 108 Main Unit Disassembly Flowchart 58 Mainboard Removing 84 Replacing 111 Media Board Removing 62 Replacing 124 Media Board FFC Removing 75 Replacing 115 Memory Check 134 MIC Board Replacing 100 Microphone Module Removing 97 Model Definition 176 Modem Board Removing 80 Replacing 113 Modem Cable Removing 85 Replacing 110 Modem Failure 145 No Display Issue 135 ODD Failure 142 ODD Module Removing 49 Replacing 129 Online Support Information 187 Panel 5 Bottom 8 left 5 PC Card 11 Power Board Removing 94 Replacing 100 Power On Failure 134 Primary HDD Removing 54 Replacing 127 RJ 11 Jack Removing 85 Replacing 110 RTC Battery Removing 79 SD Dummy Card Removing 47 Replacing 131 oecondary HDD Removing 56 Replacing 127 Speaker Module Removing 77 Replacing 114 Switch Cover Removing 59 Replacing 125 oystem Block Diagram 4 Test Compatible Components 181 Thermal Grease 108 Thermal Module Removing 88 Replacing 108 Thermal Unit Failure 148 TouchPad
85. g Number Product Name Manufacturer Name UUID The Information screen displays a summary of your computer hardware information AMD Athlon tm 64 X2 Dual Core Processor TK 42 1600 MHz WDC WD2500BEVT 22ZCCT0 PM WD WXHZ08604954 Optiarc DVD RW AD 7580S SM V0 11T04 C Build V010 055 000 050 030632 eMachines E625 eMachines ID i at al Olam ED 77 NOTE The screen above is for your reference only Actual values may differ according to model The table below describes the parameters in this screen software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE This field shows the CPU type and speed of the system This field shows the speed of the CPU This field shows the model name of HDD installed on primary IDE master This field displays the serial number of HDD installed on primary IDE master This field shows the model name of the Optical device installed in the system Universally Unique Identifier UUID is an identifier standard used in Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information Item Specific Help System Time 19 10 59 System Date 12 12 2008 Tab Shift Tab or System Memory 634 KB Enter selects field Extended Memory 1790 MB Video Memory 256MB Quiet Boot Enabled Network Boot Enabled F
86. ices to be turned off while traveling in an airplane Bluetooth communication devices are examples of devices that provide wireless communication Important The wireless network switch must be in the ON position for this button to work Mute the sound Press the key combination again to restore the sound Turns the display screen backlight off to save power Press any key to return Play Pause Plays or pauses the CD or DVD Stop Stops playing the CD or DVD Previous Skips back one CD track or DVD chapter Next Skips ahead one CD track or DVD chapter Chapter 1 Using the System Utilities Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process E Display Settings u Drag the icons tn match your manitnrs Colors F High HighetQ2bi lt xxx key xxxx pixels th isplay Advanced Settings L N Gees app Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Sta
87. imensions and Weight Chassis dimensions 412mmx280mmx38 6mm Weight 3 4Kg Communication Ethernet 10 100 GigaLAN Ethernet WIFI Wireless b g Power subsystem Full ACPI 1 0B supported Special keys and controls Power Button Launch Manager Button Backup Date Button Enable Disable Wireless Button Enable Disable Touch Pad Button Enable Disable Mute Button Reduce Volume Button Increase Volume Button Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Chapter 1 Humidity non condensing Operating 2096 to 8096 Non operating 20 to 80 NOTE Items marked with denote only selected models Chapter 1 System Block Diagram Clock Generator Thermal Sensor AMD S1G2 Processor Memory BUS DDRII ICS9LPRS488B ADM1032 Dual Channel uPGA 638 Package LCD Conn CRT Conn Hyper Transport Lin 16 x 16 200pin DDRII SO DIMM X2 BANK 0 1 2 3 1 8V DDRII 667 800 HDMI Conn ATI RS750M PCI Express 16x MXM III VGA B BGA 528 PCI Express Ix USB Conn CMOS Bluetooth inl x4 Camera Conn pecker port 1 2 port 3 ocket MINI Card x2 LAN GDE A link B5784M Express2 USB port 0 1 2 6 USB port 3 USB port 12 USB port4 TV Tuner WLAN 3 3V 48MHz ATI SB700 3 3V 24MHz HD Audio RJ45 BGA 528 S ATA SPI BIOS ROM MDC 1 5 HDA Codec Int MIC Conn ALC272 BTN B Conn LPC BUS SATA HDD econd SATA DD Conn RIC CKT Digital Analog MIC Conn
88. ing the Power Board 0 ccc eens 94 Removing the LCD Brackets and FPC Cable 0 000 ce eee 95 Removing the Microphone Module 000 eee eee eens 97 Removing the Antenna s tae duces tow aw kate tr eum sd wd AS ou dS ad 98 LCD Module Reassembly Procedure 0 0 ccc eee ees 100 Replacing the Antennas Power Board and MIC aaannanaaaa aaaea 100 Replacing the LCD Panel 0 0 ccc eens 103 Replacing the Camera Module 0 cece ees 105 Replacing the LCD Bezel 0 ccc teens 106 Main Module Reassembly Procedure 0000 cee eee 108 Replacing the CPU 1 eee eens 108 Replacing the Thermal Module 0 0 0 0 ccc eee 108 Replacing the CPU Fan cc n 109 Replacing the Bde TT Jack s o uud boat en EE e gt hie eda neta Dan Po tors 110 Replacing the Mainboard lille 111 Replacing the USB Board ium 22a year tetas Gorea bi ee d edt 112 Replacing the Modem Board 00 cece eee eee 113 Replacing the Speaker Module 2 0 0 ee eee 114 Replacing the LED Board 0 ccc eens 115 Replacing the Media Board FFC 2 ccc eee 115 Replacing the TouchPad Bracket 0c cece eee eee 116 Replacing the Upper Cover 0 eee ne 116 Replacing the LCD Module 0 ccc eee 120 Replacing the Keyo0ald a 262 pura era udo eee lee Bon oae dor Nee quta 123 Replacing the Media Board lille 124 Replacing
89. le is completely free of the retaining clips all the way to the hinge well 10 Remove the four securing screws two each side from the LCD module 9m m ay ScrewType LCD Module Module M25E8 5 8 red callout LCD Module M2 5 5 green callout U 68 Chapter 3 11 Carefully remove the LCD module from the chassis Chapter 3 69 Removing the Upper Cover 1 See Removing the LCD Module on page 65 2 urn the computer over Remove the thirteen screws on the bottom panel Upper Cover red callout Upper Cover green callout Upper Cover blue callout 70 Chapter 3 3 urn the computer over Remove the nine screws on the top panel Upper Cover red callout Upper Cover blue callout Chapter 3 71 5 Disconnect the following cables from the Mainboard 6 Disconnect A as shown 7 Release the locking latch and remove B as shown 8 Release the locking latch and remove C as shown 9 Release the locking latch and remove D as shown i NOTE Avoid pulling on cables directly to prevent damage to the connectors Use the pull tabs on FFC cables whenever available to prevent damage 72 Chapter 3 10 Starting at the top inside edges of the Upper Cover above the Battery Bay lift the Upper Cover away from the Lower Cover as shown Chapter 3 73 Removing the TouchPad Bracket 1 See Removing the Upper Cover on page 70 2 Release the FFC l
90. le modem DSL modem or an Ethernet network jack Monitor dil Plug an analog VGA monitor or projector into this port HDMI out m g HDMI Plug an HDMI device such as a high definition poe s into this optional jack port Plug USB devices such as a diskette drive flash drive printer scanner camera keyboard or mouse into these ports Microphone jack a Plug a microphone into this jack Headphone jack Plug amplified soeakers or headphones into this jack The built in speakers are turned off when speakers or headphones are plugged into this jack e Headphone with SPDIF support Memory card Insert a memory card from a digital camera MP3 player reader PDA or cellular telephone into the memory card reader The memory card reader supports Memory Stick amp Memory Stick Pro amp MultiMediaCard Secure Digital V and xD Picture Card cards 6 Chapter 1 Right View USB port DVD drive Modem Power jack button USB port e Plug a USB device such as a diskette drive flash drive printer scanner camera keyboard or mouse into this port DVD drive Insert CDs or DVDs into this drive Modem jack D v Plug a dial up modem cable into this optional jack Power button Press to turn the power on or off You can also configure C the power button for Sleep Resume mode Rear View Ventilation fan Ventilation fan Helps cool internal components Warning Do not work with the notebook resting on your
91. lowing 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 Ifno error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems 150 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 134 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU a e m If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 Post Codes These tables describe the POST codes and descriptions during the POST
92. nel as 6 Reconnect the LVDS cable to the Mainboard as shown using all the available cable clips shown we rara E 7 Run the Power Board cable along the cable channel 8 Connect the Power Board cable to the Mainboard using all available cable clips as shown 9 Run the Antenna cables along the cable channel 10 Insert the Antenna cables through the chassis as using all available cable clips shown Chapter 3 121 11 Pull the Antennas completely through from the under side of the computer 13 Replace the two securing screws 122 Chapter 3 Replacing the Keyboard 1 Place the Keyboard face down on the TouchPad 2 Close the FFC locking latch to secure the cable in area Reconnect the FFC as shown place v E 3 Turn the keyboard over and insert it front edge first 4 Press down as indicated to seat the Keyboard into the chassis NOTE Ensure that the six locating tabs are correctly seated Chapter 3 123 Replacing the Media Board 1 Align the Media Board with the transparent pane 2 Press the Media Board down to secure it in place on the Switch Cover with adhesive 124 Chapter 3 Replacing the Switch Cover 1 Place the Switch Cover rear edge first on to the Upper Cover Rotate the Switch Cover downward on the Keyboard Chapter 3 125 4 Lift the Media Board FFC cover as shown to 5 Connect the FFC to the Media Board as shown expose the FFC connector 6 Close th
93. ocking latch and disconnect the TouchPad FFC from the cover TouchPad Bracket 4 Hold down the left side of the bracket as shown Lift and pivot the right edge in the direction of the arrow to release the locking latches on the front edge 5 Remove the bracket from the Upper Cover 74 Chapter 3 Removing the M edia Board FFC 1 See Removing the Upper Cover on page 70 2 Lift the Media Board FFC as shown to release the adhesive securing it to the Upper Cover 3 Pull the FFC through the Upper Cover as shown Ensure that the cable passes through the casing completely P l 4 Liftthe FFC to remove it from the Upper Cover Chapter 3 75 Removing the LED Board 1 See Removing the Upper Cover on page 70 2 Lift the right edge of the LED Board to release the adhesive securing the board to the Upper Cover 76 Chapter 3 Removing the Speaker Module 1 See Removing the Upper Cover on page 70 2 Remove the four screws from the speaker modules Speaker Module 3 Remove the right side Speaker cable from the channel as shown 4 Lift the mylar sheet away from the Upper Cover to expose the Speaker cable Remove the cable from the Upper Cover Chapter 3 77 5 Lift the entire Speaker assembly clear of the Upper Cover 78 Chapter 3 Removing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries 1 See Removing the Upper
94. off Supports 1 5V 3 3V scalable I O for HD Audio link 48 pin LQFP Green package Power and Keyboard Controller Controller KB926 Total number of keypads 86 87 91 Chapter 1 26 Internal amp external keyboard Yes work simultaneously e Support Application keys for Windows XP version Battery Vendor amp model name SONY AS 2007B SIMPLO AS SONY AS 2007B SIMPLO AS 2007B SANYO AS 2007B 2007B SANYO AS 2007B PANASONIC AS 2007B PANASONIC AS 2007B Battery Type Li ion LCD Vendor model name CMO N17306 L02 AUO B173RW01 Samsung LTN173KT01 A01 LPL LP173WD1 TLA1 also called Brightness Response Time Optical Rise Time DE S S Fall Time msec Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12
95. or options e Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function Chapter 2 35 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 PhoenixBlOS Setup Utility Information Main Securit Item Specific Help Use t or lt gt to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu Boot priority order IDEO WDC WD2500BEVT 22ZCT0 S1 IDE1 Optiarc DVD RW AD 75808 S2 USB FDD Network boot MBA v11 0 14 Slot 0B00 SUSE H
96. quirement Input Voltage DC 5 V 5 Vendor amp model name SONY AD 7583S Performance Specification With CD Diskette With DVD Diskette Transfer rate MB sec Sustained Sustained 3650 max 10 993 max Buffer Memory Buffer Memory 2 MB Interface SATA Applicable disc format Write DVD Data amp Video CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Video CD CD Text Read DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R DL DVD R Multi Session DVD RW DVD RAM V1 0 DVDRAM V2 0 amp 2 1 amp 2 2 CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra itrax CD CD Text UDF CD CD R and CD RW 23 Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 596 Blue Ray Combo Drive Module Vendor amp model name Sony BC 5500S Performance Specification With CD Diskette With DVD Diskette Transfer rate MB sec Sustained Sustained Max 2 4 Mbytes sec Max 11 Mbytes sec Buffer Memory 4 5 MB Interface SATA Applicable disc format Applicable media types BD ROM Single and Dual Layer BD HR Single and Dual Layer BD RE Single and Dual Layer DVD ROM Single and Dual Layer DVD
97. re the cables are tucked into the chassis to prevent damage Chapter 3 53 Removing the Primary HDD Module 1 See Removing the Lower Covers on page 48 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 4 Remove the four screws two each side securing the hard disk to the carrier HDD Carrier 54 Chapter 3 b Hemove the HDD from the carrier 55 Chapter 3 Removing the Secondary HDD Module NOTE The Secondary HDD is optional and may not be present 1 See Removing the Lower Covers on page 48 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 56 Chapter 3 4 Remove the four screws two each side securing the hard disk to the carrier HDD Carrier b Hemove the HDD from the carrier Chapter 3 57 Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove LCD Module Remove Upper Cover Y Y Y Y Remove TouchPad Remove Remove Remove Bracket Media Board FFC LED Board Speaker Module Y Y Y Remove Remove Remove RTC Batter
98. rem pres 3 Remove the adhesive tape and lift the adhesive protector securing the cable to the LCD Panel Don t Touch Chapter 3 95 5 Remove the six securing screws three on each side from the LCD Panel brackets m DENN 6 Remove the LCD Brackets by pulling away from the LCD Panel 96 Chapter 3 Removing the Microphone Module 1 See Removing the LCD Panel on page 93 2 Remove the strips holding the microphone cable in place Ensure the cable is free from obstructions 3 Lift the Microphone Module clear of the module Chapter 3 97 Removing the Antennas 1 See Removing the LCD Panel on page 93 2 Starting from the right hinge remove the white Antenna cable from the cable channel running along the bottom edge of the LCD Module d A IL e 7 3 Remove the adhesive strips holding the left Antenna cable in place Ensure the cable is free from obstructions 98 Chapter 3 4 Remove the adhesive tape green callout and lift the left side Antenna from the LCD module as shown LN 5 Remove the adhesive strips holding the right Antenna cable in place Ensure the cable is free from obstructions 6 Remove the adhesive tape green callout and lift the right side Antenna from the LCD module as shown Chapter 3 99 LCD Module Reassembly Procedure Replacing the Antennas Power Board and MIC 1 Replace the left and right antenn
99. rt All Programs and click on Acer GridVista You may choose any one of the four display SERIES indicated below EE EXE 3 EE HI EXE EES Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop v Eaerd Deibeg pa Evternal Menta Gnd Confguratien NT sO Sage T Debie ha H Tapie kens ve H Tapie NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value 16 Chapter 1 Hardware Specifications and Configurations Processor CPU Mobile AMD Family 11h Processor Core Logic AMD RS780MN AMD SB700 CPU Package S1g2 package CPU Power 35 25 W Processor Specifications KC AQL02 600 KC AQL02 620 KC AQL02 640 Athlon QL65 KC AOLO2 650 Turion RM72 KC TRMO02 720 Turion RM74 KC TRMO02 740 Turion RM75 KC TRMO02 750 TurionX2 ZM82 KC TZM02 820 TurionX2 ZM84 KC TZMO02 840 CPU Fan True Value Table Throttling 5096 On 100 C Off 95 C OS Shutdown 105 C H W Shutdown 86 C BIOS
100. rtment Appendix B 181 Microsoft Windows Vista Environment Test Adapter DELTA 90W Adapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90SB BBGE L V4 for OBL for flicker issue LED LF Audio Codec Realtek ALC272X Realtek Audio Codec ALC272X Battery PANASONIC 6CELL2 2 Battery PANASONIC AS 2007B Li lon 382P PANASONIC 6 cell 4400mAh Main COMMON PSS SAMSUNG 6CELL2 2 Battery SAMSUNG AS 2007B Li lon 382P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2 2F SANYO 6CELL2 2 Battery SANYO AS 2007B Li lon 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SIMPLO 6CELL2 2 Battery SIMPLO AS 2007B Li lon 382P PANASONIC 6 cell 4400mAh Main COMMON PSS SONY 6CELL2 2 Battery SONY AS 2007B Li lon 382P SONY 6 cell 4400mAh Main COMMON Normal Type PANASONIC 8CELL2 4 Battery PANASONIC AS 2007B Li lon 482P PANASONIC 8 cell 4800mAh Main COMMON SANYO 8CELL2 4 Battery SANYO AS 2007B Li lon 4S2P SANYO 8 cell 4800mAh Main COMMON SIMPLO 8CELL2 4 Battery SIMPLO AS 2007B Li lon 4S2P PANASONIC 8 cell 4800mAh Main COMMON PSS SONY 8CELL2 4 Battery SONY AS 2007B Li lon 4S2P SONY 8 cell 4800mAh Main COMMON Bluetooth L CNN Card Reader 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD CPU Processor AAQL60 CPU AMD Athlon64X2 QL60 PGA 1 9G 1M 638 35W Griffin B1 AAQL62 CPU AMD Athlon64X2 QL62 PGA 2 0G 1M 638 35W Griffin B1 AAQL64 CPU AMD Athlon64X2 QL64 PGA 2 1G 638 35W Griffin B1 AMD AAQL65 CPU AMD Athlon QL65 PGA 2 1G 1M 638 35W Griffin B1 4 0 G
101. t as shown Chapter 3 129 2 Replace the HDD1 Cover as shown IMPORTANT Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing 3 Secure the five captive screws to hold the covers in place HDD2 WLAN and Memory Cover HDD1 Cover 130 Chapter 3 Replacing the SD Dummy Card 1 Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing Replacing the Battery 1 Slide and hold the battery release latch to the 2 Slide the battery lock in the direction shown to release position 1 insert the battery pack and secure the battery in place press down 2 Chapter 3 131 132 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 lf the Issue is still not resolved see Online Support Information on page 187 Chapter 4 133 Power On Issue If the system doesn t power on
102. table for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 2 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA a Navigate to Start Control Panel System and Maintenance System Device Manager b Double click IDE ATA ATAPI controllers then right click ATA Device 0 Chapter 4 143 c Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is det
103. that affects how the keyboard is used The status indicators are located below the screen Bluetooth e LED on Bluetooth communication is turned on e e LED off Bluetooth communication is turned off Hard drive or disk e LED blinking The drive is being accessed drive e LED off The drive is not being accessed Num lock e LED on Num lock is turned on e LED off Num lock is turned off LED on Caps lock is turned on LED off Battery charge e LED blue Battery is fully charged indicator LED red Battery is charging Important This LED only lights up when your notebook is connected to AC power Power indicator LED on Notebook is on e LED blinking Notebook is in Sleep or Hybrid Sleep mode e LED off Notebook is off Caps lock is turned off Chapter 1 11 TouchPad Basics The following items show you how to use the TouchPad 2 3 Move your finger across the TouchPad 1 to move the cursor e Press the left 2 and right 3 buttons located beneath the TouchPad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the TouchPad is the same as clicking the left button Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Sum Oikowe apos Drag Click and hold then use Tap twice at the same speed finger on the TouchPad to as double clicking a mouse drag the cursor button
104. y Modem Module USB Board Y Y Remove Remove RJ 11 Jack Thermal Module i Remove CPU Screw List Upper Cover M2 5 8 M2 5 5 M2 5 3 86 WBF02 010 Week fues enre USB oad mess i eewerooo Memwad Wiss i eewerooo k a N CPU Fan M2 3 86 WBF02 003 Thermal Module M2 5 6 5 DER 86 WBF02 009 i A 58 Chapter 3 Removing the Switch Cover 1 See Removing the Battery Pack on page 46 2 Lift the Media Board FFC cover as shown to expose the FFC connector Sep Sze Quantity Screw Type o i DENN Chapter 3 59 5 Open the computer lid to approximately 45 and push the Switch Cover from the underside of the computer to release the locking latches securing the cover in place 6 Turn the computer over and open the lid fully Lift the left side of the Switch Cover as shown 7 Working along the Switch Cover toward the right hinge gently pry up the cover as shown 60 Chapter 3 8 Rotate the Switch Cover toward the LCD panel and lift it away from the Upper Cover Chapter 3 61 Removing the Media Board 1 See Removing the Switch Cover on page 59 2 Pry the Media Board away from the Switch Cover as shown NOTE A very strong adhesive is used to secure the board in place 3 Pry the board away from the Upper Cover and remove it completely 62 Chapter 3 Removing the Keyboard 1 See

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