Oricom eco50 User's Manual
Contents
1. Oricom Oricom TABLE OF CONTENT WARNINGS AND SAFETY INFORMATION 1 GETTING STARTED 2 BASIC OPERATION 6 CALLER ID OPERATION 9 LNR FUNCTION LAST NUMBER REDIAL 11 PHONEBOOK 12 CORDLESS HANDSET OPERATION 13 APPENDIX 16 CUSTOMER SUPPORT 21 IMPORTANT Avoid exposure of this telephone to moisture or liquid To prevent electric shock do not open the handset or base cabinet Avoid metallic contact e g metal clips keys between the battery contacts and charging conductors There is a slight chance that the telephone could be damaged by an electrical storm It is recommended that users unplug the phone from the mains supply and telephone socket during a storm Do not use the handset in an explosive hazard area such as where there is gas leaking Follow the local regulations regarding the disposal of your packing materials exhausted batteries and used phone Wherever possible recycle those materials We advise that this phone should not be used near intensive care medical equipment or by persons with pacemakers Clean with a dry soft lint free cloth Never use cleaning agents particularly aggressive solvents Because the phone works by sending radio signals between base station and handset wearers of hearing aids may experience interference in the form of a humming noise Your phone can interfere with electrical equipment such as answering machines TV and radio sets clock radios and computers if placed too cl2. 3 Repeat steps 1 2 to swap between the two callers Review Caller ID records During standby mode 1 Press gt key to display the latest call The following will appear on the display 45748888 H EN If the list is empty NO is shown on the display 2 Press MM key to view the data and time of the CID 3 Press key to view to the previous call Press R key to view the next call Only when the network sends the time date together with the telephone number On some networks with caller ID time and date will not be displayed Store a CID number You can save a CID record into the Phonebook Direct memory provided that it contains a valid phone number and the Phonebook Direct memory is not full While you are viewing the CID record that you wish to save 1 Press and hold QO key for about 2 seconds The following will appear on the display 2 The space after the last digit of the CID will blink and press the numeric keys to edit the CID number and then press QJ key to confirm 3 Press the numeric keys to edit the memory location 0 9 where you want to store the number If you made a mistake press A key to edit it 4 Press QJ key again to confirm and go back to standby mode The record is now saved into the phonebook Then it goes back to the call log Delete CID record s While you are viewing the CID record that you wish to delete Press and hold
3. Voicemail indication network service Note Volcemail Indication Service Requires subscription with your netwok service provider Voicemail indication is a visual voicemail alert On this phone you will see an envelope XI icon when there is a voicemail waiting in your service providers mailbox Retrieving voicemail s To retrieve your voicemail s consult your service provider Clearing the voicemail indicator After checking your voicemail s the voicemail indicator will be cleared automatically after receiving a signal from the network You can clear the voicemail indicator 5X manually if it fails to reset 1 Remove the batteries of the handset unit Wait for 30 seconds Insert batteries again the voicemail indicator will be cleared Handset ringer adjustment Handset ringer melody During standby mode 1 Press and hold 77 key 2 Press R or gt W key to select the melody option 1 to 9 for adjustment 3 Press J key to confirm Handset ringer volume During standby mode 1 Press 77 key Display shows the current volume level 2 Press R lt or gt W key to select the volume level There are 5 levels for adjustment 1 lowest to 5 highest and Volume off the icon will be shown on the display 3 Press 7 key again to confirm Handset ringer On Off During standby mode press and hold amp key to switch between ringer On Off
4. Warranty Information Australia a Warranty Oricom warrants that the product is free from defects in materials and workmanship for a period of 12 months effective from the date of purchase This warranty in no way affects your statutory warranty under the Trade Practices Act 1974 or any other similar legislation It is important that you read the Warranty Card as it contains full and additional details of the warranty limitation of warranty and conditions for receiving the warranty services during the warranty period The Warranty Card is located in the package If you cannot locate the Warranty Card please contact our Customer Support Service on 1300 889 785 b Exclusion and limitation of liability Oricom will not be in breach of a warranty or condition expressly stated in this User Guide or the Warranty Card or implied by the Trade Practices Act and excludes any liability arising under any statutory or common law for damages or any other remedy if the damage occurs as a result of i failure by you to follow the instructions in the User Guide for the installation and proper functioning of the product ii negligence on your part or misuse by you of the product iii iv v any un controlled external cause to the phone not functioning including but not limited to electricity failure lighting over voltage non adherence by you to the warnings in the User Guide and the User Guide generally modification to t
5. amp key for about 3 seconds Note If there are no more CID records a message NO is displayed Calling a number from the CID records When you are viewing the CID records 1 Press amp or R key to scroll to desired number 2 Press key The number will be dialled automatically Redial the last number Your cordless handset stores the last 3 external numbers dialled up to 24 digits per number If the number exceeds 24 digits the last 24 digits will be stored to memory During standby mode 1 Press o P key 2 When necessary press P key again until you have selected your desired number 3 Press amp key to dial Or 1 Press key 2 Press O P key to redial the last number Store the last number dialled While you are viewing a previously dialled number that you wish to save 1 Press and hold Q key for about 2 seconds The following will appear on the display a l ml Yi 2 The space after the last digit of the Redial number will blink and you can press numeric keys to edit the Redial number Then press Q9 key to confirm 3 Press the numeric keys to edit the memory location 0 9 where you want to store the number If you made a mistake press A key to edit it 4 Press Q key again to confirm and go back to standby mode The record is now saved into the phonebook Then it goes back to the call log Delet
6. 2 Press and hold the amp key for 3 seconds then press and hold the amp key for 3 seconds Enter the default value 0000 If the pin is wrong the handset will go back to standby Press the numeric keys 1 4 to enter the handset number you want to remove The unit will go back to standby if the removal is successful Note You can only remove other handsets in your system but you are not able to remove the handset you are using 16 lem NIDI PA Troubleshooting Possible cause s Solution s No dial tone on the cordless handset Antenna symbol is flashing No beep when the cordless handset is placed on the charger Handset charged for 24 hours but Battery icon remains empty 1 The base unit is not properly connected 2 Too far from the base unit 3 Battery charge is low 4 Incorrect battery polarity 5 Re register handset 1 The handset is not registered If the handset is unregistered it displays UNREGISTERED 2 The handset is out of range 3 The product is not properly connected 1 The handset is not placed properly on the charger 2 Charging contacts are dirty 3 No power connection to base unit 4 The handset s power is turned off 1 Handset battery is defective or faulty 2 Handset is not placed properly on the charger 3 Battery installed incorrectly 4 The product is not properly connected Check CONNECTION to power and telepho
7. appears whenever the ringer is Off Note There is no ringer on the base unit Multi handset Operation Your eco50 series phone can have up to 5 handsets registered to the base unit Each handset has its own number HS 1 HS 2 HS 3 HS 4 and HS 5 shown on the left hand side of the display With 2 or more handsets you can e Make intercom calls while on an external call e Switch between an external call and intercom call e Transfer an external call from one handset to another e Set a 3 way conference call between yourself an external call and intercom call Note e A maximum of 1x external call and 2x intercom calls can take place at the same time e If you make an external call another handset is on line result in a busy tone e You can make an intercom call when the other handset is in progress Call transfer between cordless handsets During external call 1 Press INT key The following will appear on the display 2 Key the handset number 1 2 3 or 4 you wish to transfer 3 Press amp key to exit Intercom mode and return to standby mode Conference calls This function allows 3 parties yourself external call intercom call to be connected at the same time During external call 1 Press INT key The following will appear on the display UC_ I Le Mati MI X Yi 2 Key the handset number 1 2 3 or 4 you wish to invite to the conference The
8. 11 12 Talk Left Recall Dial mode Handsfree Phonebook Right CID Caller ID Intercom Delete Mute O N AO I A Q N Numeric keys 9 Ringer Off On 10 Ringer Melody Ringer Volume Receiver Volume 11 Keypad lock 12 LNR Last Number Redial Pause Long Short flash ETTING STARTED 5 Understanding the cordless handset display MI VCM KE 713107 DEANS KV m PAN A MOB Left Arrow Phonebook records are being reviewed Battery level 3 bars fully charged Ringer is turned off Speakerphone on Keypad lock Connected to telephone line Flashes when there is an incoming call X appears microphone muted Caller display Antenna in range out of range Intercom call to another handset Right Arrow Message waiting During standby Note If the power is not connected to the base unit The cordless handset CANNOT operate Cordless handset s LCD display HANDSET 1 Handset number A Current battery level Yi A constant signal icon indicates the cordless handset is linked to the base unit When signal icon is flashing the handset needs to be re registered Yi Note The signal icon will also flash if the handset is out of range Answering an incoming call When there is an incoming call the phone rings and flashes on the display If a CID record is received x amp flashes and the caller information is displayed 1 Press
9. LOSION BATTERIES AS SPECIFIED IN THIS USER GUIDE 2 Connect the telephone cord to the CONTACT ORICOM FOR REPLACEMENT BATTERIES phone socket on the back of the base RISK OF EXPLOSION IF BATTERY IS REPLACED BY unit and into the wall phone socket AN INCORRECT TYPE 3 Insert 2 rechargeable Ni MH AAA Never use non rechargeable batteries Use recommended batteries included observing the type supplied with this product correct polarity into the battery compartment on the Never use alkaline or lithium batteries handset Slide the battery door firmly into place Do not dispose of the batteries in a fire as they can 4 Place the handset on the charging cradle and charge explode the batteries for a full 15 hours before using it for the DO rot ope ou ee paean first time electrolyte is corrosive and can cause damage to the eyes or skin It can be toxic if swallowed Avoid contact with metal objects when handling the battery These objects could short out the batteries or cause the conductor to overheat resulting in burns Do not attempt to recharge the battery cell by heating it Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin Observe the proper polarity or direction of any battery Note It may take some time for the cordless handset to power up and it may get warm during initial charge This is normal Tip Reverse insertion of the battery cell can result in i i leakage or
10. N the ringer when a call comes in 2 Too many phones are sharing the same 2 Disconnect some of the phones from the phone line phone line 3 Check base unit CONNECTIONS 3 Base unit not plugged in Keypad does not work Keypad may be locked UNLOCK the keypad Busy tone in use light 1 Other handset may still be connected 1 Check ALL handsets and END all calls on 2 Check power supply connection 2 Check CONNECTIONS to wall and base Can t transfer a call 1 Handset is busy 1 Check ALL handsets and END all calls 2 Handset is out of range 2 Move handset CLOSER to base unit 3 Wrong handset number 3 Check HANDSET NUMBER Handset registration The base memory may be full Delete un used handset and try again fails continuously 18 WAYS Sd ANDI Cannot make answer a 2nd call service can be activated Check with your service provider Check the recall 2nd call selection is correct Note If none of the above solutions help reset your phone by disconnecting the mains power from the base and removing batteries from handset s Reconnect after 15 minutes Alternatively please contact Customer Service on 1300 889 785 ed ud NDI 19 Product Specifications Frequency range 1 88 1 897 GHz bandwidth 20MHz I Included Accessories Rechargeable batteries AAA Ni MH 1 2V 500mAh Mains power supply for base unit and charger Input 100 240VAC 50Hz 60Hz 100mA Output 6 5VDC 200mA 20 WANS ad NDD
11. e last number dialled While you are viewing a previously dialled number that you wish to delete Press and hold amp key for about 3 seconds Note If there are no more LNR records a message NO is displayed Add new records You can store up to 10 phonebook records in each handset Each record can contain up to 24 digits per number During standby mode 1 Press and hold GQ key until the QJ icon appears on the display 2 Press the numeric keys to enter the telephone number If you made a mistake press key to edit it Press and hold key to delete the entire number 3 Press QJ key to confirm 4 Press the numeric keys to enter the memory location 0 9 where you want to store the number 5 You will hear a confirmation beep The record is now saved into the Phonebook Then it goes back to standby mode Repeat step 1 to 5 to add another record Review Edit Dial stored Phonebook records During standby mode 1 Press QQ key The following will appear on the display 2 Press the numeric keys to view the stored records 3 Press key to dial the number While you are viewing the record that you wish to edit 1 Press and hold GQ key The following will appear on the display The space after the last digit will blink 2 Press A key to erase the last digit or press and hold key to erase the entire digits 3 Press QJ key to confirm
12. explosion It is good practice to put the cordless handset on the Remove the batteries if you do not plan to use the charging cradle when it is not in use to ensure that the product for several months at a time handset is always fully charged Follow the local regulations regarding the disposal of your packing materials exhausted batteries and used phone Wherever possible recycle those materials Pack contents Depending on the model you have purchased this pack should contain the following items If any of these are missing please contact Oricom directly i oe Error cae anapora 2 Handset Rechargeable AAA Ni MH Batteries 1 2V 500mAh MENES ETTING STARTED 3 Purchasing additional handsets You may expand your eco50 by adding more handsets eco5050WH These can be purchased separately from the retailer where you purchased the product or directly from Oricom Australia The eco50 can accommodate a total of 5 cordless handsets IMPORTANT DO YOU HAVE BROADBAND ADSL If you do you must connect an in line filter not supplied between the telephone socket and your eco50 base to ensure that your broadband and eco50 will work properly If you do not install the filter you will experience interference on the eco50 and your Broadband may suffer dropouts Please refer to the user guide of the in line filter for installation 4 ETTING STARTED Your cordless handset
13. flashing icon means your handset and the base unit are not linked If you move too far away from the base unit while you are on the phone you will hear warning tones notifying you that your handset is almost out of range lost link Take your handset closer to the base unit or your call may be cut off shortly after the warning Note If your handset has lost the link with the base you will not be able to make or receive calls You will also not be able to carry out many of the phone functions and features IMPORTANT NOTE Emergency Call This telephone is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Recall selection You can use the Recall button on your telephone when using your network operator s services such as call waiting etc A subscription may apply for these services Contact your network operator for more information If this is not working correctly change the setting using the instruction below Selecting recall duration 1 Press and hold P for 3 seconds 2 The display will show L or S L New Zealand S Australia Handsfree mode During talking or standby mode 1 Press sg key to switch to speakerphone mode 2 Press 1 key again to cancel this feature Volume adjustment During standby mode adjust the handset ringer volume 1 Press 7 key 2 Press R or g
14. he product or services carried out to the product by anyone other than Oricom or on Oricom s behalf Oricom will not be liable for consequential losses including loss of profits arising from a cause of action in contract tort or any other statutory or common law except where a statute or any law prohibits this exclusion The warranty does not extend to damage caused by misuse negligence excessive voltage faults on the telephone line or lightning This warranty in no way affects your statutory rights Full details of the warranty are contained in the enclosed warranty card lf you feel this product is not working correctly please consult the user guide and ensure that you are using the product in accordance with the instructions Remove all extra telephone equipment and connect only this telephone directly to the telephone socket If the fault is still present connect another telephone if available to the telephone socket The results will show you whether the fault lies with this unit or with the telephone line If the product is working correctly the fault is on the telephone line Please contact your network operator for assistance TOMER PPORT 21 To order spare parts additional handsets replacement batteries and in case of any technical issues you may have with this product please consult our website for further information or send us an email for a prompt response to your enquiry In the unlikely event of a faul
15. key to answer the call 2 Press g key again to end the call Making an external call Normal dialling 1 Press key 2 Enter a telephone number If you enter more than 12 digits you only see the last 12 digits on the display 3 Press key to end the call Pre dialling 1 Enter a telephone number 2 When necessary press to erase the digit individually 3 Press key to dial 4 Press key to end the call BASIG OPERATION Mute feature Place a call on hold so that the caller will NOT be able to hear you but you can still hear the caller During talking mode 1 Press key on the handset to mute the call K is shown on the display 2 Press key again to resume the call Handset range Your eco50 handset has a range of up to 300 metres outdoors and up to 50 metres indoors in ideal conditions If you carry the handset too far away from the base you may go out of communication range and the antenna icon will flash on the display If you are already on a call and move out of range the call quality will degrade as the range limit is reached and the call may be disconnected You will need to move closer to the base to be able to continue the call and make any further calls Checking the signal strength The signal icon Yi displays the link status between your handset and the base unit steady icon means your handset and the base unit are linked A
16. n you can have an intercom call with HS x At this moment you can press and hold INT key for 3 seconds to go to 3 way conference call RO Cordless handset keypad lock During standby mode 1 Press and hold ox key to lock the keypad 2 To release keypad lock press and hold om key for 3 seconds Note When the keypad is locked key and INT key can be used to answer an external or intercom call Registration Register new handsets on the eco50 base The handsets which come in the same pack are already registered to the base If you buy new handsets You need to register them before use T Charge the batteries for 15 hours 2 Register the handset to the base unit Each base can register up to 5 handsets During standby mode iF Press and hold the key for 3 seconds until both the E and Yi icons flash then press and hold the Xx key for 3 seconds The following will appear on the display a Yi Mi Press 1 and the handset begins to search for the base Enter the base pin code 0000 If the pin is wrong the handset will restart searching for the base 4 When the handset is registered it will show HS followed by the handset number Note If the base is full and cannot add any more handsets you will hear a tone See the next section to remove a handset Remove handsets During standby mode 1
17. ne line Move handset CLOSER to base unit CHARGE battery RE INSERT batteries and check and Handset not registered REGISTER the handset Move CLOSER to the base unit Check power CONNECTION to the base Lift handset off the charger carefully and REPOSITION correctly CLEAN charging contacts with a clean and dry cloth Check power CONNECTION to the base CHECK batteries REPLACE with new AAA rechargeable Ni MH batteries CHECK to make sure the battery icon is scrolling RE INSERT batteries and check and 4 Check power CONNECTION to the base APPENDIX 17 No symbol on the 1 Battery is empty 1 CHARGE battery display 2 The product is not properly connected 2 Make sure your product is properly PLUGGED IN Bad audio quality 1 Interference from nearby electrical appliance 1 Try a different connection point one that is away from crackles echo etc 2 Base unit is installed in a room with thick other electrical appliances walls 2 Install the base unit in a DIFFERENT room OR use 3 The handset is too far from the base unit EXTENSION leads 4 If you have Broadband ADSL you need a in 3 Move CLOSER to the base unit line filter not supplied 4 Ensure a in line ADSL filter is installed on all phone sockets between wall plate and your phone Caller ID does not work Check your SUBSCRIPTION with the SERVICE provider Phone does not ring 1 The ringer is off 1 Turn O
18. ose It is recommended that you position the base unit at least one metre from such appliances This telephone complies with applicable safety requirements for exposure to radio waves EMR The mean power of this telephone does not exceed 20mW limit at which point testing is required The earpiece of the handset may attract small metal objects such as staples and pins Care should be taken when placing the handset near these items This telephone is not designed for making emergency telephone calls when the mains power fails Always have a corded phone available to be able to make and receive calls to emergency services if the mains power fails Do not use your telephone during an electrical storm thunderstorm as it is possible to get an electric shock Refer to information contained in White pages directory This phone is designed for connection to a PSTN telephone line or an analogue extension port of a PBX system If you connect this device to a digital extension of a PBX damage may result to the PBX Use only the mains adaptors supplied with this product Incorrect adaptor polarity or voltage can seriously damage the unit Adaptor for base unit and charger Input 100 240VAC 50Hz 60Hz 100mA Output 6 5VDC 200mA 2 ETTING STARTED Installation and Charger WARNING 1 Connect the mains adaptor supplied DO NOT USE STANDARD ALKALINE BATTERIES IN to the socket on the back of the base THIS PRODUCT AS THERE IS A RISK OF EXP
19. t amp key to adjust the handset volume level there are 5 volume levels and Volume off for selection During handset talking mode adjust the handset receiver volume Press 7 key repeatedly to adjust the handset volume level 5 volume levels R ID OPERATION O lf you subscribe to your telephone operators service charges may apply numbers of the incoming calls will be displayed on the screen and stored in the call log please consult your telephone service provider for details The eco50 series can store the last 20 calls including the record number date time and phone number up to 24 digits for the cordless handset When you have new unanswered calls flashes on the cordless handset If a call has been answered then the call is set to old call Call waiting Australia only You can use the recall function to answer a second call while you are on the phone However this service needs to be turned on For example to turn on Telstra s Call Waiting service 1 Press on the cordless handset to wait for dial tone then press x 4 3 4 2 You will hear a service tone then press again Take two different calls at the same time During a call you will hear two loud beeps periodically to notify you of another incoming call If you wish to answer this call 1 Press R key You will hear a dial tone 2 Press 2 to put the current call on hold and talk with the second caller
20. t developing please contact us for assistance If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt Australia Oricom International Pty Ltd Locked Bag 658 South Windsor NSW 2756 Customer Support Email support oricom com au Web www oricom com au Phone 1300 889 785 Fax 02 4574 8898 New Zealand Atlas Gentech NZ Limited Private Bag 14927 Panmure Auckland Customer Support Email support amp atlasgentech co nz Web www atlasgentech co nz Phone 0900 50 025 Toll Call Fax 09 574 2722
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