On-Q/Legrand 364732-01 User's Manual
Contents
1. Status Displays the results of the action If action failed click Refresh to enable the function UNDO Click to clear all the settings on this page SAVE After completing the settings on this page click SAVE to save the settings on o Innovations in Home Living 301 Fulling Mill Road Suite G Middletown PA 17057 800 321 2343 Copyright 2004 by OnQ Technologies Inc All Rights Reserved www onghome com 22 F Network Status 1 Connection Status This screen see Figure 18 displays the current Internet connection status After the device is connected to the Internet Service you will see IP Subnet Mask Gateway and DNS IP addresses on the table BroadBand Router Setup Wizard Connection Status PPPoE Connection Disable PPPoE Profile No Not PPPoE PPPoE Connection Time Not PPPoE IP Address 5 Subnet Mask Gateway Primary DNS Server 192 168 1 2 Secondary DNS Server 192 168 1 254 Domain Name Your domain name Adapter Address 00 00 00 FF FF FE Link Status DHCP already claimed Figure 18 RELEASE DISCONNECT Click on this button to disconnect from ISP and release all the IP information on the Internet Port RENEW CONNECT Click on this button to reconnect to the ISP and renew all IP information on the Internet Port OI l e Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome co2. Application Settings for Outgoing Setting for Incoming connection Connection ICQ98a 99b None None 1CQ2000b ICQ2001b DNZ function enabled DNZ function enabled NetMeeting 2 1 amp None 1503 tcp 3 0 1720 tcp AOE 2300 2400 tcp 2300 2400 tcp 2300 2400 udp 2300 2400 udp 4762A tcp 4762A tcp VDO Live None None MIRC None None Cu Seeme 7648 tcp 7648 tcp 7648 udp 7648 udp 24032 udp 24032 udp PCAnywhere 5632 udp 22 udp 5632 udp 22 udp 5631 tcp 5631 tcp 65301 tcp 65301 tcp Iphone 5 0 22555 tcp 22555 tcp MSN 4 5 None None IP sec 500 udp 500 udp on Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 800 321 2343 www onghome com Innovations in Home Living 33 Appendix C INTERNET PORT LINK STATUS PPPoE link status PPPoE offline Ready to connect Device s Internet Port is not connected to the ISP s dialup server Dialup server for connecting to the Internet is now available Connecting to server Device s Internet Port is now dialing to dialup server Server found Device dialed to dialup server and is negotiating with dialup server Start PPP negotiation Negotiation is ongoing Authentication PAP Server is verifying the dialup account with PAP method Authentication CHAP Server is verifying the dialup account with CHAP method
3. OI Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 CATV dynamic Mode Cable Modem Selecting this mode see Figure 7 enables you to obtain dynamic IP address from your ISP via DHCP support Once the IP address is obtained you can access the Internet For most cases this page needs no input However some ISPs may require some information for identification purpose For example Device Computer name and Domain Name please enter the information required to complete the settings BroadBand Router verro eee Setup Wizard Internet Port CATV dynamic Mode Obtain configuration automatically CATV dynamic mode v Device Information TN ee ee ee r Name TP Address will be obtained automatically Check to mo dify the MAC address when necessary Device Information Adapter Address This field is grayed out because the Adapter Address is not supposed to be entered randomly Do Not alter the contents unless you are sure it is necessary to modify your MAC address To modify the address check _ Modify and enter the desired MAC address Device Computer Name Enter a descriptive name for identification purpose Some Internet Service Providers ISP requires this information and if that is the case they will provide you with the name Domain Name F
4. Figure 20 REFRESH Click this button to refresh the list on r Q Ni 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 25 G Others 1 Factory Reset see Figure 21 To reset to factory default settings click the GO button NOTE Performing the Factory Reset will erase all previously entered device settings BroadBand Router ere T Setup Wizard Factory Reset amp Sonfiguration Firmware Upgrade Factory Reset Reset configuration to manufacture default value G0 Figure 21 OI d Q i at 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 26 2 Save Configuration This function see Figure 22 enables users to always save the current configurations as a file i e config sav so that no re entry is required when users want to switch between various configurations To load a configuration from a file enter the file name or click Browse to find the file from your computer BroadBand Router sensro Setup Wizard Figure 23 Figure 24 AVE Click SAVE to save the current configuration to file UNDO Click to clear the input LOAD Click to start loading configuration from file when you are done with the previous settings
5. Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 20 Device Information Adapter Address This field is grayed out because the Adapter Address is not supposed to be entered randomly Do Not alter the content unless you are sure it is necessary to modify your MAC address To modify the address check _ Modify and enter the desired MAC address Device Computer Name Enter a descriptive name for identification purpose Some Internet Service Providers ISP requires this information and if that is the case they will provide you with the name Domain Name For example yourcompany com The maximum input for this field is 32 alphanumeric characters and it is case insensitive IP Address IP Address Enter the information provided by your ISP Subnet Mask Enter the information provided by your ISP Gateway Enter the information provided by your ISP DNS Server Configuration Primary Secondary Enter the information provided by your ISP SAVE After completing the settings on this page click SAVE to save the settings UNDO Click UNDO to clear all the settings on this page on o Innovations in Home Living 301 Fulling Mill Road Suite G Middletown PA 17057 800 321 2343 Copyright 2004 by OnQ Technologies Inc All Rights Reserved www onghome com 21 E Dynamic DNS The Dynamic DNS screen see Figure 17 a
6. When prompted see Figure 23 select Save this file to disk and the Save As screen see Figure 24 will prompt you with a dialog box to enter the file name and the file location Please note that the configuration file is in a sav format Load Configuration From File File Path Name If you want to load a configuration file enter the file name with the correct path and then click on LOAD Or click Browse to select the file Ol d Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 27 3 Firmware Upgrade see Figure 25 a Download the latest firmware from your distributor and save the file on the hard drive b Make sure all computers in the network are off or connect the Broadband Router directly to the PC that has the new firmware c Start the browser open the configuration page click on Others and click Firmware Upgrade to enter the Firmware Upgrade window Enter the new firmware s path and file name i e C FIRMWARE firmware bin Or click the Browse button find and open the firmware file the browser will display to correct file path d Click UNDO to clear all the settings on this page Or click UPGRADE NOW to start the upgrade BroadBand Router serar Setup Wizard Firmware Upgrade Upgrade New Firmware F
7. w 5000 or C gt PING www yahoo com w 5000 If successful you are connected to the Internet If you can ping the ISP s gateway but cannot ping a specific site e g www yahoo com on the Internet chances are your ISP has an internal problem DNS server not available Ol Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 32 Appendix A Specifications IEEE 802 3 10Base T Ethernet Standards IEEE 802 3u 100Base TX Fast Ethernet IEEE 802 3x Flow Control Ports WAN One 10 100Mbps RJ 45 port for Cable DSL Modem LAN Four 10 100Mbps switched ports UTP Category 3 or better 10Base T Cabling type UTP Category 5 or better 100Base TX Protocols Subnorted IP NAT ARP ICMP DHCP client server PPPoE PPP PAP CHAP PP NTP HTTP TFTP Management Web Based configuration and management g GUI program for Windows 98 ME NT 2000 XP Green Power Status Red WAN Green for 100M 10M flashing for activity LAN 1 4 Green for 100M 10M flashing for activity Input power specifications DC 9V 700mA Physical Dimension 134x 90x 29mm Wx DX Weight 5 Agency and Regulatory FCC part 15 Class B CE VCCI BSMI Operating Temperature 0 C to 50 C Operating Humidity 0 90 non condensing amp Appendix B Supported Internet Applications
8. Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 Innovations in Home Living 800 321 2343 www onghome com 18 TCP UDP Port Filter Filter using the port number You can set filter for a single port or a range of ports NOTE Performing a Factory Reset will erase all previously entered device settings Filter Forward Select to Filter or Forward for the following assigned port s Single Range You can filter a single port or a range of ports Port Number The port number s for the filters Port Type TCP port filter according to the Connection Based Application Service on the remote server using the port number UDP port filter according to the Connectionless Application Service on the remote server using the port number ADD Each time you finish setting a filter click the ADD button and the added filter will appear on the Filter List UNDO Click UNDO to clear all the settings in this categrory Filter List Displays all the Packet Filters Click to delete all the filters on the list DELETE ALL DELETE Click on the Index drop down menu to select the desired filter number and then click DELETE to delete only the selected filter on o Innovations in Home Living 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middlet
9. where Internet service is required leave extra cable at both ends At the selected outlet locations a single gang box or mud ring should be installed with the extra CAT5e cable in the box or attached in such a way that it may be fished out after the drywall is installed B Trim out steps 3 9 The CATS5e that was secured at each of the outlets should be pulled out and terminated with a punchdown tool on an RJ45 insert and attached to a wallplate which is then installed in the single gang box or mud ring In the structured wiring enclosure the CAT5e from the outlets may be terminated with a punchdown tool onto an On Q Home 5 Port Network Interface Module s RJ45 Inserts or with RJ 45 plugs for direct connection to the On Q Home 4 Port Router Switch The On Q Home 4 Port 10 100 Router Switch is installed in the structured wiring enclosure by slipping the tabs into the square holes and using the push pin in a round hole to secure the router If the outlet cables were punched down at a Network Interface Module CAT5e patch cables are then connected from the On Q Home 5 Port Network Interface Module to the input ports on the OnQ 4 Port 10 100 Router Switch An additional CAT5e patch cable is then connected from the network WAN port of the 4 Port 10 100 Router Switch to the Cable Modem or DSL Modem housed in the structured wiring enclosure The 4 Port 10 100 Router Switch is powered with an AC to DC adapter which also
10. IP address Figure 1 Small Office Home Office Setup S OI 1 Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 II Product Overview A Features Superb performance with throughput as high as up to 80Mbps between Internet and LAN Supports PPPoE Supports VPN PPTP IP Sec pass thru Supports Auto MDI MDIX for both LAN Internet Port Rich Internet applications are supported such as MSN Messenger Yahoo Messenger StarCraft AOE AoM Battle net multi user Crazy Arcade CS E Donkey E Mule FlashGet NetMeeting ICQ mIRC Web browser FTP Telnet E Mail News Ping PCAnyWhere DHCP server allocates up to 253 client IP addresses Allows up to 32 Static DHCP connections Proxy DNS supported Dynamic DNS DDNS supported Up to 24 Virtual Servers supported DMZ host amp Multi DMZ supported Up to 24 Packet Filters supported Static routing supported Firmware upgrades through the network supported Supports Windows 95 98 ME NT 2000 XP Unix and Mac Natural firewall keeps hackers out Load Save device settings from to a PC file B Components Included The On Q Home 4 Port Router Switch includes the following parts Router Switch Module Router Switch 9VDC Power Supply Router Switch Manual on CD Router Switch User Guide C Replacement Parts Replacement parts available for the On
11. Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 10 IP Address IP Address Enter the information provided by your ISP Subnet Mask Enter the information provided by your ISP Gateway Enter the information provided by your ISP DNS Server Configuration Primary Secondary Enter the information provided by your ISP SAVE After completing the settings on this page click SAVE to save the settings UNDO Click UNDO to clear all the settings on this page as on Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 11 D Local Port Setup This screen see Figure 10 contains settings for configuring the LAN 4 port switch side of the product where your PCs are connected You can set to distribute IP address to local PCs or not If Distribute IP address to local computer is selected users can enter the starting IP address for the group of attached PCs The number of IP address decides the total number of clients allowed NOTE All the PCs on the same LAN switch should use the same subnet Mask Users can also set Static DHCP in this page Users are allowed to set 32 Static DHCP Using this feature the device will assign the same IP address to a computer according to the network adapter s MAC ad
12. Obtaining WAN IP address Authentication is successful Device now is obtaining IP address from the dialup server Connect successfully Device dials up to server successfully User can connect to internet now Can not find server Device cannot dial up to the dialup server Dial up to server failed Fail on LCP stage Configuration for network link failed Authentication PAP failure Failed in authentication failure was caused by wrong password Authentication CHAP failure Verification on the identity of the device dialup account failed Fail to Obtain Internet IP address Device cannot obtain IP address from the dialup server Dial up to server failed Server dropped the connection Server cut the device s internet connection Device is disconnected to the Internet Disconnect on idle Device has been idle longer than the idle interval and was cut off from the connection The idle interval value was set in the field Auto disconnect if idle xxx Minutes Connection establish timeout Device was re trying to dialing up to server and failed Device finally gave up dialing to the server DHCP link status DHCP already claimed Device obtained IP address from DHCP server DHCP under claiming Device is trying to obtain IP address from DHCP server Static IP assignment link status Static assigned IP
13. information on the screen from the menu on the left click on the Internet Port to refresh the screen Username Maximum input is 52 alphanumeric characters case sensitive Password Maximum input is 36 alphanumeric characters case sensitive Service Name For identification purpose If it is required your ISP will provide you with the information Max packet size MTU Max packet size MTU Click the down arrow v to select the most appropriate MTU maximum transfer unit segment size default value is 1452 for your application Reducing the packet size can help connecting to certain web sites or speeding up packet transfer rate If the incorrect selection is selected you may not be able to open certain web sites Static IP Address Enter the IP address provided by your ISP Static DNS Server Enter the primary and secondary DNS addresses provided by your ISP Auto disconnect if idle for minutes Configure this device to disconnect the PPPoE connection when there is no activity for a predetermined period of time e Default 5 minutes You can input any number from O to 65535 e To keep the line always connected set the number to 0 Auto reconnect Check to enable auto reconnected with PPPoE line This function allows the device to automatically reconnect when the line is disconnected due to ISP problem on o Innovations in Home
14. question above for more information What s MX Mail Exchanger Internet email systems for both machines and network connections are prone to error With MX a chain of email hubs is built into the email architecture If the primary mail host goes down instead of queuing up the mails in an unreliable host on the Internet they get sent to the secondary or backup mail exchanger for delivery until the primary mail server returns to service In technical term such a service is called Backup Mail Exchanger a 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com 800 321 2343 29 6 What is PPPoE PPP over Ethernet PPPoE is also known as a dial up DSL service It is designed to integrate broadband services into the current widely deployed easy to use and low cost dial up access networking infrastructure Thus a customer can get greater access speed without changing the familiar dial operation concept 7 How can I know if I am using PPPoE PPPoE client software is provided by the ISP and should be installed onto your computer first You run the program to connect to disconnect from the Internet User Account information User Name and Password is also required each time you connect to the Internet access Note After you have entered the PPPoE information during the device setup and started up the device the device will provide your ISP with
15. IP address for the specified port entered Address above UNDO Click UNDO to clear all the settings on this page ADD Each time you finished setting click ADD and the added servers will appear on the Server List Server List Display of all the virtual servers DELETE ALL Click to delete all the servers on the list DELETE Click the Index drop down menu to select the desired server number and then click DELETE to delete only the selected server DMZ Host Function If the DMZ Host Function is enabled it means that you set up a DMZ host at a particular computer to be exposed to the Internet so that some applications software especially Internet online game can have two way connections You can enter up to four DMZ Hosts DMZ WAN IP Address Enter the WAN IP Address set for DMZ Host DMZ LAN IP Address Enter the local IP address mapping to the client computer which you want to use as the DMZ Host computer UNDO Click to clear all the settings on this page ADD After completing the settings on this page click ADD to save the settings DMZ List Display all the DMZ hosts DELETE ALL Click to delete all the DMZ host s on the list DELETE Click on the Index drop down menu to select the desired host number and then click DELETE to delete only the selected host on o Innovations in Home Living 301 Fulling Mill Road
16. Internet side which may be at the ISP s location and is often called a boundary router The double firewall architecture adds an extra measure of security for the Intranet What is Dynamic DNS The Dynamic Domain Name Service is an IP Registry service that provides a public central database where information such as email addresses hostnames IP addressess etc can be stored and retrieved The Dynamic DNS service acts like old style phone operator where other users call the operator and ask to speak to you and the operator who knows your extension will make the connection Every time your computer comes online it will inform the Dynamic DNS server what the current IP address is Users who need to connect to your server through the magic of DNS service will be sent to the right place Please visit HTTP WWW DYNDNS ORG for more information What is Wildcard A wildcard alias is a method which is used to give your hostname multiple identities If you were to register yourhost com everything yourhost com would be aliased to yourhost com This includes host names such as www yourhost com or ftp yourhost com Once Wildcard features are enabled your host can be reached by yourhost dyndns org First you need to register a dyanmic DNS account with www dyndns org To use this service you must register with the Dynamic DNS client The Dynamic DNS Client service provider will give you a password or key Refer to What s Dynamic DNS
17. Living 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 800 321 2343 www onghome com 3 Static Mode For leased line users information provided by their ISP has to be filled in the below respective fields when this mode is selected see Figure 9 Information from your ISP includes IP address Subnet Mask Gateway primary DNS and secondary DNS NOTE There may be more than one IP address assigned by your ISP select one address and enter its associated information in the corresponding fields BroadBand Router sisi Sizes Setup Wizard M Internet Port Static Mode Static configuration Device Information Figure 9 Device Information Adapter Address This field is grayed out because the Adapter Address is not supposed to be entered randomly Do Not alter the content unless you are sure it is necessary to modify your MAC address To modify the address check _ Modify and enter the desired MAC address Device Computer Name Enter a descriptive name for identification purpose Some Internet Service Providers ISP requires this information and if that is the case they will provide you with the name Domain Name For example yourcompany com The maximum input for this field is 32 alphanumeric characters and it is case insensitive Ol d Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies
18. Network Status 1 Connection Status 2 Sessions List 3 Users List G Others 1 Factory Reset 2 Saving Configuration 3 Firmware Upgrade me Oe S VI Troubleshooting A Contact Information B FAQs Appendices A Specifications B Supported Internet Applications C Internet Port Link Status Ol Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 iii A WNNN N AA I Introduction The On Q Home 4 Port Router Switch is an integrated Internet IP sharing device with a built in 4 port 10 100Mbps Fast Ethernet switch Its superb throughput as high as up to 80Mbps between Internet and LAN makes it the perfect solution to connect a small group of PCs to a high speed broadband Internet connection see Figure 1 Multiple users can have high speed Internet access simultaneously via one single IP address Internet account of the Cable x DSL modem This product also serves as an Internet firewall protecting your network from being accessed by outside users All incoming data packets are monitored and filtered The Router can also be configured to filter internal users access to the Internet The built in 4 port Fast Ethernet Switch lets users plug the network cable into the device without buying additional Hub Switch Cable XDSL Modem _ 10 100 Mbps Ethernet BroadBand f Router Single
19. PCONFIG RENEW to renew IP addresses For a list of the IPCONFIG commands type in IPCONFIG The PING EXE command is used to verify that a computer is active and available Users can ping a specific destination domain name or just the IP address For example to find the server 168 95 192 1 type the following command at the MS DOS prompt and then press Enter C gt ping 168 95 192 1 PING can be executed in Windows as shown below 1 Go to the Start menu 2 Click Run 3 Type ping 168 95 192 1 and click OK 4 The server IP address is online if the following message appears Reply from 192 168 0 1 bytes 32 time 3ms TTL 100 5 The destination device is not reachable if the following message appears Reply from 192 168 0 1 Destination host unreachable or Request timed out To insure you are communicating with the ISP Issue a PING command to the IP address of your ISP s Gateway or DNS server For example if the DNS server address is 203 66 81 254 at C gt prompt enter Ping 203 66 81 254 If successful you can reach your ISP server If unsuccessful Request timeout you may have trouble connecting to your ISP please verify that the product is properly configured to connect to your ISP Also verify that your Cable DSL modem and the line are functioning To insure you have access to the Internet PING an IP address or domain name on Internet For example at the command prompt enter C gt PING 168 95 192 1
20. Q Home 4 Port Router Switch include Router Switch 9VDC Power Supply P N 364723 01 OI Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Innovations in Home Living Middletown PA 17057 www onghome com 800 321 2343 D On Q Home 4 Port Router Switch Detailed Physical Description The following information describes the physical characteristics of the On Q Home Router Switch 1 Router Switch Module Connection Area Figure 2 shows the Router Switch connection area including 9 VDC Power Receptacle connection from power supply WAN Network Port 8 position RJ 45 jack connects to Cable or DSL modem Local Switch Ports 8 position RJ 45 jacks connection from outlets in rooms Reset Button A dual function button A brief button press with a pencil pen or other pointed object resets the Router Switch unit while a longer button press over 5 seconds resets the Router Switch unit to the factory default settings If the Router Switch is experiencing trouble connecting to the Internet briefly press and release the Reset button to reset the unit The Router Switch will retain its configuration information during this reset operation To reset the unit to the factory defaults while the unit is powered press and hold the Reset button for more than 5 seconds This clears the user settings including User ID Password IP Address and Subnet Mask NOTE Refer to Section IV Configurati
21. Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 NOTE No user name is required and the default password is left blank 2 To logon just click OK see Figure 5 Enter Network Password ee Figure 5 NOTE At the setup home page the tabs at the top of the page are provided to link you directly to the desired setup screen You can select Internet Port Local Port Advanced Setup Management Virtual Server Packet Filter Static Route Dynamic DNS Network Status Connection Status Sessions List Users List and Others Factory Reset Save Configuration Firmware Upgrade C Internet Port Setup This screen see Figure 6 contains settings for the Internet WAN connection interface to your service provider Click on the down arrow to select your specific Internet connection mode on the list configure only one BroadBand Router cers 2 es a ee Setup Wizard Internet Port CATV dynamic Mode Obtain configuration automatically CATV dynamic mode 7 Figure 6 Obtain configuration automatically For users who are using Cable Modem Internet CATV dynamic mode service PPPoE DSL dynamic mode For users who are using xDSL Internet service that runs PPPoE If your xDSL service uses PPPoE after installing the IP Sharing device do not run PPPoE software on your computers Static configuration Select this item when the ISP assigns static IP address for your account
22. Suite G Middletown PA 17057 Copyright 2004 by OnQ Technologies Inc All Rights Reserved www onghome com 800 321 2343 17 C Packet Filter The Packet Filters screen see Figure 14 allows you to block specific users from accessing the Internet and you can also disable specific Internet services There are three different types of filters that may be applied MAC Address of the network interface card IP Address single or range or TCP UDP Port Each filter can be set to filter drop or forward pass packets You can program up to 24 total filters BroadBand Router e 1 Setup Wizard nage TP Range Direction Filter List Local Port Padet Filter Static Route ynami Ss Packet Filter lt No Filter gt Delete All Delete Figure 14 Network Adapter Address Filter Filter block or forward pass info from to local computer s network adapter MAC address also known as the adapter card s Physical Address IP Address Filter Filter forward using computer s IP address Single Range You can filter forward a single IP or a range of the IP addresses IP Range Enter the Start and End IP addresses for a range of IP addresses to filter forward Direction From Local IP To Remote IP Filtering IP address of a local computer or filtering IP address of a remote server this remote server connects to the device via Internet O Q 301 Fulling Mill Road
23. address succeeds in manually setting up on o Innovations in Home Living 301 Fulling Mill Road Suite G Middletown PA 17057 800 321 2343 Copyright 2004 by OnQ Technologies Inc All Rights Reserved www onghome com 34
24. ator s password New Password Enter the new password Confirm New Re enter the new password for confirmation Password vA nN LM OI LO 301 Fulling Mill Road SuiteG Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 800 321 2343 www onghome com 14 Limit Management Station Click _ to enable this function Section 1 MAC Enter the first management station s network adapter MAC addresss Address Section 2 MAC Enter the second management station s network adapter MAC address If Address you are only setting up one management station leave Station 2 MAC address with all F s Block Internet Request Click _ to enable this function Management via This field will be automatically disabled when Block Internet Request is Internet checked If Block Internet Request is not enabled you can choose to enable disable this function Below are the results of checking or not checking the Block Internet Request and HTTP management for this device V Checked and O Unchecked Block Internet Management Via Result Request Internet V 0 automatically WAN requests over TCP 113 IDENT and ICMP are rejected HTTP management is not allowed 0 WAN requests over TCP 113 IDENT and ICMP are accepted HTTP management is allowed 0 WAN requests over TCP 113 IDENT and ICMP are accepted HTTP managements i
25. dress and this computer becomes the only one able to request that IP address This is useful for support of virtual servers which require fixed IP addresses for outside Internet access BroadBand Router werso Sean 7S Tame Sate Setup Wizard Local Port Private Network IP Address fica ies sa Subnet Mask 255 mess g lO DHCP Server Do not distribute IP address to local computers 9 Distribute IP address to local computers Start IP address 2 es e A Number of IP address 2 1 253 Static DHCP IP amp MAC addr ig WINS Server T me me Figure 10 Private Network IP Address Default 192 168 1 254 this is the local address of this On Q Router Switch Subnet mask Default 255 255 255 0 DHCP Server Do not distribute IP address to local Check this radio button to disable this device from computers distributing IP Addresses DHCP Server disabled Distribute IP addresses to local computers Check this radio button to enable this device to distribute IP Addresses DHCP enabled This enables the following field for you to enter the starting IP Address Start IP address The starting IP address of this local IP network address pool The pool is a piece of contiguous IP addresses The default value 192 168 1 1 should work in most cases Ld on Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovation
26. ecting to certain web sites or with speeding up packet transfer and reception BroadBand Router n Setup Wizard Internet Port DSL dynamic Mode PPPoE DSL dynamic mode ki Check to modify the MAC address when necessary Device Information Adapter Address This field is grayed out because the Adapter Address is not supposed to be entered randomly Do Not alter the content unless you are sure it is necessary to modify your MAC address To modify the address check _ Modify and enter the desired MAC address Device Computer Name Enter a descriptive name for identification purpose Some Internet Service Providers ISPs requires this information and if that is the case they will provide you with the name Domain Name For example yourcompany com The maximum input for this field is 32 alphanumeric characters and it is case insensitive OI Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 PPPoE Information PPPoE Account Active Profile 1 2 3 You can set up to three PPPoE accounts while only one account can be enabled at a time To set the profile select the profile number enter all the information and then click on Savel The device will save the information restart and return to the previous menu page If you don t see the saved
27. he corresponding internal server You can add virtual servers by either port numbers or by names There are a maximum of 24 Server entries allowed and each port number can only be assigned to one IP address NOTE Setting up a Virtual Server is like opening the firewall which exposes your network to users on the Internet Which means the Router s NAT will no longer be able to provide protection from hackers BroadBand Router werir u Setup Wizard Connection Status Sessions Users List Virtual Server FTP TCP 21 z TCP UDP Port Number er IP d Server List lt No Virtual Server gt DMZ Host Function DMZ List lt No DMZ IP gt Delete All Figure 13 LJ O j i O 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Bazi Middletown PA 17057 www onghome com l e sving 800 321 2343 16 Add Virtual Server Method By Name By Port You can select to set up a virtual server either by name or by port number Application Port Click to scroll down Select from the most popular server applications for Virtual Server Port Type Select the port type TCP or UDP for the port number that was entered earlier Single Range Port Number Select a specific port or a range of ports which you want the Internet users to be able to access The valid port number ranges from O to 65535 Local Server IP Enter the Local Server s
28. ided While checking please note that the information is case sensitive To check the Internet connection status open the browser to start the Web configuration select Network Status gt WAN IP Status Check if Link Status displays Connect successfully If not you may have to contact your ISP to see if their Internet service is available Check the logical connectivity from your computer to the Internet TCP IP Network Diagnosis The WINIPCFG program for Win95 98 and ME or IPCONFIG program for Windows 2000 NT XP is used to gather information about the TCP IP connections that are active on your system It cannot be used to dynamically adjust TCP IP connections but can be used to get the current IP address assignments For Win 95 98 ME from Windows go to Start click Run enter WINIPCFG and click OK Run 2 x Type the name of a program folder document or Internet resource and Windows will open it for you Open fwinipct x Cancel Browse Figure 26 Ol ji Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 30 Figure 27 displays the adapter address and current TCP IP address NOTE At the Ethernet Adapter Information select the correct Ethernet adapter that is installed in this computer EJIP Configuration Select the correct Novell 2000 Adapter gt y UE i ada
29. igure 25 Ol d Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 28 VI Troubleshooting This section will detail possible solutions to common problems that might occur in using the On Q Wireless Access Point WAP A on Innovations in Home Living Contact Information If you are unable to locate a solution here please access our website at www onghome com for the latest information You can also reach us at 1 800 321 2343 FAQs When Should I modify the MAC address for Internet port settings Some ISPs identify the clients that attempt to attach to them by the accessing the clients MAC address and ISP assigned host name The MAC address required for Internet port settings is the Router s MAC address which should be the one you already registered with your ISP and there is no need for modifying it However if the ISP has been utilizing the your PC adapter card s MAC address prior to obtaining this Router you may have to modify the Router s MAC address for Internet port settings to reflect the MAC address of the PC adapter card What is a DMZ The DMZ demilitarized zone is a barrier between the Internet and a company s Intranet It is a subnet that contains a firewall and proxy server which can be in separate servers or in one server The firewall connects to an external firewall on the
30. llows you to alias a dynamic IP address to a static hostname allowing your device to be more easily accessed by specific name When this function is enabled the IP address in Dynamic DNS Server will be automatically updated with the new IP address provided by ISP this function requires Dynamic DNS Service BroadBand Router weres Setup Wizard gi Enable Force Update IP Dynamic DNS Function DNS Account User Name Password gi Enable wildcard Mail Exchanger MR Backup Mx Riet Dynamic DNS function is disabled Figure 17 Dynamic DNS L Enable Click to enable this function and make the settings available Click on the question mark to find out more about Dynamic DNS Service Note If you don t already have the Dynamic DNS Service please click on the and then follow the instructions to sign up for the service DNS Account Enter your host domain name Click the down arrow to select your Dynamic DNS client with which you registered for the service User Name Enter your user name which was registered with the Dynamic DNS client Password Enter your password which was registered with the Dynamic DNS client C Enable Wildcard Check to enable the Wildcard function To know more about Wildcard please refer to FAQ section Mail Exchanger To know more about MX Mail Exchanger please refer to FAQ section O Backup MX Check to have Backup MX service enabled
31. m Innovations in Home Living 800 321 2343 23 2 Sessions List This screen see Figure 19 displays active Internet sessions through this device BroadBand Router Setup Wizard Internet Port Sessions List TE Sessions List IP Port Port IP Num T U client c e remote El of 0 Pages Active gt gt TCP 0 UDP 0 Maximum gt gt TCP 10240 UDP 10240 Figure 19 REFRESH Click on this button to refresh the list and get the latest session list T U Displays TCP or UDP port type IP Client Port Client The local network IP address port number of one end point of the session Port Fake An NAT feature where a Port Fake is used to translate the local network IP address for connecting to the Internet IP Remote Port Remote The outside network IP address port number of the other end of the session Idle The idle time of the session If the idle time is too long more than 15 minutes the device will disconnect the idled session on Q Innovations in Home Living 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com 800 321 2343 24 3 Users List This screen see Figure 20 displays the current active users BroadBand Router sero Setup Wizard Users List Users List Num IPa g Re er time Hi frances BE of 1 Pages Total 1 user 1 active lease Elapsed 18 06 19
32. needs to be plugged in to an AC source Follow the steps in the next two sections for configuring the router NOTE Use proper tools and standard TIA 568A rules to prep and terminate the CAT5e cable such as the On Q Home CAT5 Cable Stripper P N 363292 01 and the On Q Home EZ RJ45 Crimp Tool P N 364555 01 on Q Innovations in Home Living 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com 800 321 2343 IV Initial Configuration see Section V Advanced Setup Steps for more information The On Q Home 4 Port Router Switch is typically configured in one of two ways 1 From a portable PC connected through one of the Local Switch Ports on the Router Switch Module in the enclosure or 2 From a PC in one of the rooms of the house connected through an outlet in the room to the enclosure where it is patched to or directly connected to one of the Local Switch Ports see Figure 3 In either case the PC must have an Ethernet Network Interface Card to communicate with the Router Switch PC with Ethernet Card Ethernet Card t PC with Ethernet Card Figure 3 A Configuring a Network Interface Card to talk to the Router Switch NOTE The steps below assume that your PC s network interface card is set to DHCP or in other words to obtain IP addressing automatically The steps also assume that the On Q Home 4 Port Router Switch is set to its defa
33. on 9 4 PORT ROUTER SWITCH P N 364732 01 OWNER S MANUAL 1307742 REV 0 Ol l Q IE 301 Fulling Mill Road SuiteG Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 FCC Certifications This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or TV communications If this equipment does cause harmful interference to radio or television reception which can be determined by turning the On Q Home 4 Port Router Switch off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the affected receiving radio or TV antenna e Increase the separation between the Router Switch and affected device e Connect the Router Switch into an outlet on a circuit different from that to which the affected equipment is connected e Consult the dealer or an experienced radio TV technician for help Shielded interface cables must be used in order to comply with emission limits You are cautioned that changes or modifications not e
34. on for instructions on re configuring the Router Switch Switch Port LEDs WAN LED Status LED Power LED 2 2 wan STATUS POWER a 4 PORT 10 100 ROUTER f l 9 VDC Input Network Port Local Switch Ports Reset Button Figure 2 2 Router Switch Status LEDs see Figure 2 Power On solid green when power is supplied Status LED On solid red indicates device is not working properly Blinks red during power up WAN Network LED On solid green to indicate connected and linked to a Cable or DSL Modem Blinks green to indicate receiving or sending data over the network Local Switch Port LEDs On solid green to indicate proper connection to a local device PC Network Interface Card Blink to indicate receiving or sending data OI 1 Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 III Installation The On Q Home 4 Port Router Switch is best installed during new construction in two steps at rough in after the Electricians are done but prior to drywall being installed and at trim out after the drywall is installed and painted These steps are detailed below A Rough in steps l A single CAT5e should be run in the walls from the structured wiring enclosure location in the home where the On Q Home 4 Port Router Switch will be installed to each outlet location in the rooms
35. or example yourcompany com The maximum input for this field is 32 alphanumeric characters and it is case insensitive Note 1 Your ISP may ask you to input a certain domain name 2 Domain name is also required for internal network s email and news functions IP Config This field is grayed out for the IP address is obtained dynamically DNS Configuration DNS Server Select Dynamic or Static Enter the information of Primary and Secondary DNS Server provided by your ISP when Static configuration is selected OI Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Innovations in Home Living Middletown PA 17057 www onghome com 800 321 2343 2 PPPoE DSL dynamic Mode If this mode is selected see Figure 8 and settings are saved this Router Switch will be connected to the Internet over an always on connection by a method provided by PPPoE PPPoE offers simulated dial up software like Microsoft Dial Up Networking which saves users time and effort to run the program on their PCs And the auto connect disconnect feature lets the system stay in an idle state when there is no activity but pick up the connection quickly when there is network activity This can significantly save users cost on connection fees The MTU function lets you choose the maximum packet size that fits your need for optimal throughput Reducing the packet size can help with conn
36. own PA 17057 800 321 2343 www onghome com 19 D Static Route You can create static routes see Figure 15 to manually administrate the network topology traffic when the dynamic route is not effective enough As mentioned before static routes may be required by the ISP if you utilize a leased line for network access or for use with virtual servers To create static routes select Static Route 1 or Static Route 2 and enter the appropriate destination network host settings When finished click SAVE to save settings Click UNDO to clear all entries BroadBand Router Management Virtual Serrar ket Fiter sii Coie Dynamic ONS Management Virtust Serer Packet Fiter cuii Coie Dynamic ONS Static Route Static Route Function Static Route 1 Destination Network Host Subnet Mask Gateway Static Route 2 Destination Network Host Subnet Mask Gateway Figure 15 As discussed before you may be required by the ISP to link a particular PC or server s network interface card to a provided service see Figure 16 Enter the appropriate information as directed by the ISP BroadBand Router weneo Setup Wizard Management Virtual Sener PacketFilter Statio Route Internet Port Static Mode Static configuration Bd Device Information gi Untitled Domain figuration Figure 16 O Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved
37. pter Figure 27 IP Configuration Click the More Info button to get the following detailed configuration information EJIP Configuration Click here to reveal more Figure 28 IP Configuration On the top see Figure 28 the Host Name and DNS server are what the computer is called when it is looking for a named resource The default gateway is the server through which the client connects to the Internet The DHCP Server identifies the network server that assigns IP addresses to computers on the network Ol Q 4 Di C 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 31 If the product is working properly the following should be apparent from this screen 1 The Client should have an IP address within the prescribed range default 192 168 1 where is from 1 253 2 The DHCP and Default Gateway should list the product s local port address the device s IP address default 192 168 1 254 3 The DNS server IP addresses should match the DNS server IP addresses set in the device For Win NT and Win2000 go to Start gt Programs gt Accessories gt Command Prompt to open the Command Prompt Type in IPCONFIG ALL and hit Enter to see the adapter s information Type in IPCONFIG RELEASE to release all adapters IP address and I
38. s in Home Living 800 321 2343 12 Number of IP address e Maximum 253 Default value should work in most cases Note If Continuous IP address poll starts is set at 192 168 1 1 and the Number of IP address in pool is 253 the device will distribute IP addresses from 192 168 1 1 to 192 168 1 253 to all the computers in the network that request IP addresses from DHCP server Static DHCP IP amp MAC addr Click the ADD button to enter the Static DHCP page Enter IP and Network adapter MAC addresses for Static DHCP and click the ADD button to save the settings Click DELETE ALL to clear all entries Click the Index drop down menu to select the desired entry number and then click DELETE to delete only the selected server You can add up to 32 static DHCP IP addresses Click BACK to return to the Local Port page to continue If you clicked on the Static DHCP amp MAC addr config Button this screen see Figure 11 allows you to configure and add up to 32 Static DHCP addresses BroadBand Router sesso wate Seg T Ri Setup Wizard Static DHCP Static DHCP assignment eo cs i O VAG i E E S Static DHCP List an pelete Index RA Figure 11 WINS server When necessary enter the IP Address of the Windows domain name server SAVE After completing the settings on this page click SAVE to save the settings UNDO Click UNDO to clear all the set
39. s not allowed Modify the configuration port C Enable Check to modify web configuration port number settings Web Configuration port Input the port number for web configuration The default web port for configuration is set to 80 If you want to set the port to another port input that port number and click SAVE Once the web configuration port is modifiied configuation over web should be checked with the new setting e g if the web configuration port was set to 8080 to login the web configuration you need to input the address like http 192 168 1 254 8080 where 192 168 1 254 is your local port IP address Check to modify the standard FTP port number Non standard FTP port number _ Enable FTP Port Number Enter the new FTP port number default is 21 SAVE After changing the setting s click SAVE to save the setting s UNDO Click UNDO to clear all the settings on this page as on Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 15 B Virtual Server On this Virtual Server screen see Figure 13 you can set up a local server with specific port number that stands for the service e g web 80 FT P 21 Telnet 23 When this device receives an incoming access request for this specific port it will be forwarded to t
40. the PPPoE information and login automatically 8 What does the message IP address conflict mean When you see the message box prompt for IP address conflict on any of the workstations in the network this means two or more workstations have the same IP address If you have setup the device as a DHCP server run IPCONFIG release and then run IPCONFIG renew on the problem workstation for Windows 98SE or ME run the winipcfg utility select the correct Network Adapter click release all to release all current configuration then click renew all to renew the IP information again If the DHCP function is disabled and static IP addresses are assigned to each workstation please double check each workstation s IP address for any duplicate IP addresses 9 What does Can not access the Internet mean Check the physical connectivity of the local network and broadband device Make sure you are using the correct cables and the cables are connected to the network devices properly Examine the LED of LAN port and the LED of the broadband signal input on the Cable Modem xDSL Modem Ifthe LAN LED is off make sure you are using the correct cables and the cables are connected to the devices properly If the LED of the broadband signal is off please contact your ISP Check the status of this product After checking the cabling and LEDs you also have to check if you have entered the correct user name and password that your ISP prov
41. tings on this page on Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 13 V Advanced Setup A Management On this management screen see Figure 12 you can 1 Change Administrator s password change the password for the device 2 Limit Management Enables two stations to manage this Router Switch through Web configuration Enter the MAC addresses of the stations you selected for management After the setup is completed only the assigned stations with correct password authentication can manage this device 3 Block Internet Request Blocks requests from Internet to the local network If this item is checked the function of management through Web configuration will be disabled In other words Internet requests and the HTTP management namely ICMP IDENT and HTTP will be rejected Management via Internet Allows management of this device via HTTP from Internet 4 Modify the Configuration Port BroadBand Router seneo Setup Wizard Virtual Serer Packet Filter Local P Advanced Setup StaticRoute Dynamic DNS Management Firmware Version 1 00 000 263 E Change Administrator s Password New Pa ord Confirm New Password Limit Management Station None Standard FTP port number FTP Port Number E Enable 80 Bi Modify Figure 12 Change Administr
42. ult setting of Distribute IP for the local ports and that all the cables previously discussed are properly connected It is also possible to perform these steps by configuring your computer with installed Ethernet Network Interface Card to talk to the On Q Router Switch on its specific IP subnetwork 192 168 1 xxx The On Q Router Switch s default IP address in that subnetwork is 192 168 1 254 so your PC s Ethernet Card can be temporarily assigned an IP address like 192 168 1 10 on that same subnetwork to talk to and configure the Router Switch Giving the PC a specific IP address is also called assigning it a Static IP address as compared to a Dynamic IP address that is typically assigned by a service provider when your PC s network interface card is configured for Dynamic Host Configuration Protocol DHCP NOTE Before doing any PC IP Address re configuration make sure you first write down all of the current IP settings B Logging on to the Router Switch 1 With your PC connected to one of the local ports on the Router Switch open a browser and enter the Router Switch s default IP address 192 168 1 254 and click Go see Figure 4 to get the login page File Edit View Favorites Tools Help E S 2 ATA a ala Back F d Stop Refresh Home Search Favorites History Mail Print eGo I Links Figure 4 Ol Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights
43. xpressly approved by the party responsible for compliance could void your authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures All trademarks and brand names are the property of their respective proprietors Specifications are subject to change without prior notification Ol Q 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Inc All Rights Reserved Middletown PA 17057 www onghome com Innovations in Home Living 800 321 2343 ii TABLE OF CONTENTS I Introduction II Product Overview A Features B Components Included C Replacement Parts D Detailed Physical Description IIL Installation A Rough In Steps B Trim Out Steps IV Initial Configuration A Configuring a Network Interface Card to talk to the Router Switch B Logging on to the Router Switch C Internet Port Setup 1 Cable Modem Setup 2 DSL Setup 3 Static Route Setup D Local Port Setup V Advanced Setup Management Virtual Server Packet Filter Static Route Dynamic DNS
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