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Oki FAX 5780 User's Manual

1. 2 2 _ The tilde symbol will appear on the display as 1 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 T 37 Option Guide English 33 Return Receipt User Function 92 e oe Some mail clients and Internet Fax products currently on the market cannot receive this MDN format correctly MDN vs DSN MDN Message Disposition Notification DSN Delivery Status Notification MDN you receive a confirmation that your message was received by the destination mail server DSN you receive a confirmation that your message was opened by the person you sent it to the recipient All systems involved in the communication must support MDN and DSN OKIFAX 5780 5980 o os a When User Function 92 Return Receipt is set to ON you will receive a notification when the recipient of your message opens it The recipient MUST HAVE a mail program that uses the Message Disposition Notification MDN standard Netscape Messenger Eudora Pro and the OKIFAX 5750 5950 and 5780 5980 Series Facsimile Machines support MDN When User Function 98 Network Settings Item 12 Delivery Service Notification DSN is set to ON you will receive a notification when your message arrives at the recipient s inbox on the mail server The recipient s server must support the Delivery Service Notification DSN standard Your machine alwa
2. 5 min Default Setting is 30 sec Banner Output Your fax machine supports TEXT style Banner of NetWare 3 x and NetWare 4 x Only US ASCII characters will print Any characters that cannot be printed are shown as spaces If a NetWare banner cannot be printed alter the configuration e at your PC to No Banner Used or e at NetWare Server to No Banner Sent Contact your NetWare Network Administrator for assistance When a problem occurs with banner printing change the banner settings to NO with the correct utilities Do this even though the Network Card supports FTP and LPR banners T 37 Option Guide English 95 Problem Solving There are two areas of Problem Solving e End User e Network Administrator End User Option Board Error If your fax machine displays the message OPTION BOARD ERROR an error may have occurred at the interface between the fax machine and the network card Turn off the fax machine Verify that the network card is correctly installed Turn the machine on OKIFAX 5780 5980 LAN Data Error When LAN Data Error is shown on the fax display there may be a problem in the printing data transmitted via the network The printing data will be cancelled Re send the print job If this error occurs while printing documents the error may be a paper jam Clear the jam When the print job was cancelled from a PC LAN e DATA ERROR may be displayed This is beca
3. If GW Forward Text is OFF the text will not be forwarded Ihave tried to forward data by FAX but communication cannot be established Check the fax s telephone line settings Make sure the settings are correct There is a Domain Discrepancy I didn t receive a Relay Return Receipt Verify that the domain of the mail address of the sender Message Disposition Notification MDN must be set to is programmed in User Function 91 Domain Name of ON before you request a Relay Return Receipt the Internet Fax Your machine will automatically send a Relay Return Example Receipt to the sender if an error occurs during the relay The mail address of the sender is transmission admin fax test com Using this example there are three ways to program User Function 91 Domain Name fax test com test com com If User Function 91 Domain Name is programmed as fax text com Your machine will ONLY receive from that sender com Your machine will receive from all COM domains T 37 Option Guide English 107 E mail to Fax Troubleshooting POP There is a transmission error Confirm the service code I sent an email but it wasn t forwarded Only TIFF or TEXT files are forwarded If User Function 96 GW Forward Text is set to OFF and the email contains only text the email will not be forwarded In Email to Fax POP the Mail Subject MUST contain a specified series of letters Verify that this series of letters is
4. OKTI Oki Network Solutions for a Global Society OKIFAX 5780 5980 T 37 Option Guide P N 59338802 2 Document Title and Part Number OKIFAX T 37 Option Guide P N 59338802 Disclaimer Every effort has been made to ensure that the information in this document is complete accurate and up to date Oki Data assumes no responsibility for the results of errors or omissions beyond its control Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Data Copyright Information Copyright 2002 by Oki Data All Rights Reserved Second Edition January 2002 Written and produced by the Oki Data Training and Publications Department Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company Ltd Other product names and brand names are registered trademarks or trademarks of their proprietors OKIFAX 5780 5980 Contact Information Please address any comments on this publication to Web Site Please visit Oki Data s multilingual web site at http www okidata com e Mail Address pubs okidata com Mailing Address Oki Data Americas Inc Training and Publications Department 2000 Bishops Gate Boulevard M
5. Printing Documents To use your fax machine to print documents via the LAN you need to install the appropriate software from the supplied CD ROM and make the correct settings for your environment A brief description of each of the supported operating systems and the suggested installation procedure appears in this section When installing network card utilities select the Quick Setup option where it is available The printer driver provided on the CD ROM supports e only network printing Printing via the parallel port is not supported Local printing through the parallel port requires a different driver provided with the optional MFP Kit For further details please contact your authorized supplier OKIFAX 5780 5980 Printing on Transparencies When printing on transparencies e set the Media Type to Light e use manual feed e set the machine for face up stacking e recommended transparency type is 3M CG2300 Change the settings through the printer driver provided with the optional MFP Kit Operating Systems NetWare Recommended procedure 1 Install the printer driver 2 Install the network card utility 3 Configure the network card The NetWare server has two modes e printer server mode and e remote printer mode The Network Card supports either mode To use NetWare the fax machine should be attached as a printer under NetWare control For more details see the information on the supplied
6. SNMP See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page OKIVIEW 32 os The items listed here are only accessed via the web page You can also use the web page to adjust the settings for User Function 98 Network Settings SMTP Transmit Enables or disables the SMTP transmission protocol For normal operations set this to Enable SMTP Receive Enables or disables the SMTP reception protocol For normal operations set this to Enable If you do not wish to receive by SMTP set this to Disable SMTP reception forwards incoming Fax mail POP3 Enables or disables the POP reception protocol For normal operations set this to Enable SMTP Port Number Sets the SMTP protocol port number Do not change this unless it is necessary The default setting is 25 POP Port Number Sets the POP protocol port number Do not change this unless it is necessary The default setting is 110 Use APOP This setting is available when you are using a POP server that supports APOP With APOP the POP password will be encrypted before it is sent A communication error will occur if this setting is turned on when using a server which does not support APOP T 37 Option Guide English 51 Using OKIVIEW 32 Use this tool to configure the Network Card on Windows95 98 NT4 0 2000 XP via the network The settings available through OKIVIEW 32 are nearly the same as those accessible th
7. E E NE 70 Receiving e mails Body Text ceeeeseeseeeeneeeteeeeeeeaees T2 Printing e mallS oceneni ea a 72 Gateway Services Forwarding ceeeeseeseesseeeeeseeeeeeees 73 POP Gateway Forwarding vsisisorisvirsrissessiasiseiisisesiss 73 Example of POP Gateway Forwarding s s s 74 Answer Mode Forwarding ceeeeseeseeseeeeeseeereneeeeaees 75 SMTP picin ae E EE EE 75 E mails to a Fax Number sscssscrrivissrerisveiti scissure 75 SMTP General Information ieee eeeeeereeeeeees 76 SMTP Examples sis csassciis cvsscsacisaseeestvaaevieastens evsivean ees 76 SMTP Image Restrictions sssiirrscsiiinsiesrsccoeii nas 76 SMTP Telephone Number Restrictions 0 ee 76 SMTP Mail Address Format siiis 77 SMTP Domain Name Restrictions 0 0 0 eeeeeeees 77 SMTP HOW it Works scesero 78 SMTP Mail Server Settings for E mail to FAX Gateway SEVICE save sedis iichecndertanedes sigh aE E ARAE E Taa 79 Relay asccctescenutectesscnay dcbecee eeovabestee ote E A EE 84 Faxes to an e mail Address oo eee ec eeeeeeeeeeeeeteeeeeeeees 84 Network SCanme soiirci aitnser 86 Problem Solin oc sev est v wrtiniis tus nescence 96 PX AIM PlS oocssis2s4 s5escesistd eiere e aeir a aE A as 86 End USET asec coset abesereies denis uecsstaesbnctschastvasesons tepaadcabesseasauatith 96 HOW it WOTKS ciscciscescccctasvascccenpetaus evade gatgiera 86 Option Board Error 1 ssc esse cescseticseseeistevesvasesvassoceesess 96 Image Resolution oiin R TT 87 LA
8. Final Recipient rfc822 abc network com Original Message ID lt 3885598C E47DF614 fax nework com gt Disposition automatic action MDN sent Automatically processed T 37 Option Guide English 35 36 Receipt Format User Function 93 This function determines the format of the Return Receipt Confirmation MDN Available settings are Text or MDN TEXT The format that might typically be displayed by a program such as Microsoft Outlook MDN The format based on the RFC for MDN Message Disposition Notification Default is TEXT Send File Format User Function 94 This function determines the format of an e mail sent from the T 37 machine The format can be TIFF or PDF Available settings are TIFF or PDF Default is TIFF If the receiver is another OKI T 37 device the format e must be TIFF OKIFAX 5780 5980 POP GW Setting User Function 95 To use the POP Gateway Service both a Subject and Password must registered User Function 95 POP GW Setting allows you to register the Subject and Password Both the Subject and Password can be no more that 20 characters GW Forward Text User Function 96 This function determines if the text portion of an email is attached when Gateway Forwarding is used Available settings are ON or OFF Default is ON Send Notification User Function 97 When User Function 97 Send Notification is set to ON the fixed text message and scanned TIFF or PDF files are sent to the
9. adjust settings in these categories DNS Server Mail Server T 37 Option Guide English 79 SMTP DNS Server First register your fax machine onto the DNS server In this example the settings for a type of DNS server called BIND run on UNIX are explained You will need to know or set the following items Network Setup Install the fax machine as a device on the network Add a record to the zone file Add a PTR record to the reverse zone file Restart the Server 80 OKIFAX 5780 5980 Network Setup The network in our example has this setup Network domain name abc com Host name of the mail server in this domain mail abc com IP address of this mail server 192 168 1 100 Host name of the DNS server in this domain dns abc com IP address of this DNS server 192 168 1 101 IP address of the client PC 192 168 1 50 Host name of the client PC user abc com Install the Fax Machine Now install your fax machine on this network Host name of the fax machine fax abc com IP address of the fax machine 192 168 1 105 Add a Record Add a record of the fax machine on the zone file of the DNS server dns abc com Address A record 192 168 1 100 192 168 1 101 192 168 1 50 192 168 1 105 mail abc com dns abc com user abc com 2 2 2 2 gt gt gt gt fax abc com Adda PTR Record Add a PTR record of the fax machine to the reverse zone file Pointer PTR Record 100 1 168 192 in ad
10. e MMR The default format is MH Other manufacturers Internet Fax products may receive e only inthe STD and FINE resolutions and in MH compression mode Remember this if you are sending a document to an Internet Fax made by a different manufacturer This is not an issue when you send to a machine identical to yours or if you send to a PC T 37 Option Guide English 65 66 Text Attachment Your machine attaches text to fax document e mails The attached text for TIFF format faxes is different from the text for PDF format faxes When Sender ID is set to ON and the Sender ID is already registered the from The Internet Facsimile becomes from Sender ID OKIFAX 5780 5980 Text for TIFF format There are scanned pages attached to this e mail which have been sent from Sender ID or an Internet Facsimile To view or print these pages please use the software program Imaging provided with Windows NT4 0 Windows 95 OSR2 Windows98 WindowsME Windows 2000 Imaging Windows NT4 0 Windows 95 OSR 2 Windows 98 Windows ME Windows 2000 are registered trademarks of US Microsoft Corporation Text for PDF format There are scanned pages attached to this e mail which have been sent from Sender ID or an Internet Facsimile Viewing TIFF Files To view TIFF files you must have a TIFF viewer installed on your PC Microsoft Windows 95 98 NT 4 0 and 2000 have a viewer called Imaging which you can use
11. is fax communication conducted via telephone lines You are probably familiar with PSTN faxing PSTN Faxing requires telephone numbers and telephone lines Internet Faxing is fax communication conducted via the Internet It resembles e mail communications more than it does PSTN faxing Internet Faxing requires e mail addresses mail servers Internet connections and fax machines capable of Internet Faxing Internet Fax Internet Fax is a term with several meanings depending on context Internet Fax can mean e fax communication conducted via the Internet e afax machine capable of Internet Faxing e the document fax sent via the Internet Status of Server Internet Faxing is conducted over the Internet via network servers If the servers are down running slowly or experiencing other problems Internet Faxing will be adversely affected Backup Archive Network Scan You can use your fax machine to create digital versions of documents you only have in hardcopy form To do this send the document as an Internet Fax to your e mail address When the document is scanned a TIFF or PDF version of the document is created By sending it to yourself you will have a digital version of the hardcopy document You can then use various software packages to work with the digital TIFF or PDF version An example of such a software package is an Optical Character Recognition OCR package T 37 Option Guide English 19 20 Oper
12. machine as a printer When I try to install the printer driver on my Windows 2000 system I get a warning message about authentication Ignore this message if it appears It will not cause any problems with the installation of the driver Ihave the optional second paper tray installed Why won t my machine automatically pull paper from the other tray when one runs out Verify that User Function 80 Auto Tray Switch is ON Verify that the same size of paper is installed in both trays Verify that the second paper tray is properly installed 114 OKIFAX 5780 5980 When printing over the network my fax machine sometimes won t print the last page It is impossible to judge whether printing data is not being transmitted due to network delay or the end of the data stream You can try adjust the setting of User Function 82 LAN Print T O to a longer interval This time out configuration allows the device to cancel a print job when no printing data can be found after a specified time has elapsed since the last data was submitted
13. name only if a DNS server has been configured DNS Server s IP Address This setting is not required if the POP server has been specified by its IPADDRESS A DNS server can convert a server name into an IP ADDRESS POP Server User Name Enter the user name assigned to this machine for accessing the POP server POP Server Password Enter the password assigned to this machine for accessing the POP server Accessing Network Settings From the Fax Machine Front Panel N An A Q Press Menu Exit to enter the menu Using the numeric keypad enter the User Function Number see the following list Press W or until the desired setting is selected Press Enter to access the selections for the setting Key in or select the desired information Press Menu Exit to enter the menu T 37 Option Guide English 11 List of Settings User Function 80 User Function 81 User Function 82 User Function 83 User Function 84 User Function 85 User Function 86 User Function 87 User Function 88 U ser Function 89 cq ser Function 90 G ser Function 91 ser Function 92 Cc ser Function 93 G ser Function 94 ser Function 95 ser Function 96 a ser Function 97 OKIFAX 5780 5980 Auto Tray Switch Paper Size Check LAN Print T O POP Interval Delete POP Message Time Between GMT Text Print Header Print Coding Mode Extra Fine Mode Available ONLY when 600 dpi option is
14. the lists each access method is discussed Settings Changed Only by Using the Web Page Printer Status Network Status Network Connection TCP IP NetWare NetBEUI EtherTalk SNMP Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APOP You can use the Web Page Internet Fax to adjust the settings for User Function 98 Network Settings See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page Settings Changed by Using the Web Page or the Menu User Function 98 Network Settings 1 IPADDRESS 2 SUBNETMASK 3 DEFAULT GATEWAY 4 SMTP SERVER NAME 5 POP SERVER NAME 6 POP USER ID 7 POP PASSWORD 8 DNS P SRV ADDRESS 9 DNS S SRV ADDRESS 10 HOST NAME 11 FAX E mail Address 12 DSN 13 NIC INITIALIZE T 37 Option Guide English 47 Settings Changed Only by Using OKIVIEW 32 Status Nane You can use OKIVIEW 32 to adjust the settings for i e User Function 98 Network Settings Location Network See the OKILAN 7100e User s Guide OKILAN Protocol Configuration Setting Up the OKILAN 7100e Using TOIOCOSS OKIVIEW 32 or the OKIVIEW 32 on line Help TCP IP RAPP BOOTP DHCP IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS NetWare AppleTalk NetBEUI Frame Types Internet Host Name E Mail Address DSN DNS Primary Secondary SMTP POP3 Factory Defaults Reset Device 48 OKIFAX 5780 5
15. 451 Requested action aborted local error in processing E452 Requested action not taken insufficient system storage E500 E501 E502 E503 E504 E550 E551 E552 E553 E554 Syntax error command unrecognized This may include errors such as command line too long Syntax error in parameters or arguments Command not implemented Bad sequence of commands Command parameter not implemented Requested action not taken mailbox unavailable Example mailbox not found no access User not local please try lt forward path gt Requested mail action aborted exceeded storage allocation Requested action not taken mailbox name not allowed Example Mailbox syntax incorrect Transaction failed T 37 Option Guide English 99 POP3 Communication Errors There are no standard error code definitions for the POP3 protocol Here is the format for POP3 Communication Errors F123 F POP3 Communication Errors 123 three digit SMTP error code defined by RFC RFC is an Internet standards term meaning Request For Comment RFCs are documents that define standards or proposed standard definitions for network and Internet operation Individual RFCs define specific aspects of network or Internet operation 100 OKIFAX 5780 5980 Codes F001 F002 F010 F020 F030 F040 F050 F900 F910 F920 Text print When F001 occurs the Number of Pages column in the Activity Report is blank Text received but not pr
16. 980 Using the OKILAN 7100e Web Page You can use the Web page of the network card to change the network settings for your machine See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page To access the Web page of the network card use a web browser such as Internet Explorer or Netscape Navigator You can use the Web page of the network card to change e the items listed below e User Function 98 Network Settings e e The Web page you access for your fax machine is slightly different from the Web page described in the OKILAN 7100e User s Guide See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page The differences are explained here T 37 Option Guide English 49 50 Changing Settings Using the Web Page Printer Status This is the main web access screen Shows the message s currently displayed by your fax machine Network Status Shows the status of TCP IP NetWare and NetBEUI Network Connection TCP IP See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page NetWare See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page NetBEUI See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page OKIFAX 5780 5980 EtherTalk Not supported by this machine Do not change this setting
17. Auto Tray Switch User Function 80 Settings are ON or OFF Default is OFF When Auto Tray Switch is set to ON your fax machine will use paper from another tray when paper runs out in one tray The optional second tray must be installed for this to e function The same size paper must be installed in both trays T 37 Option Guide English 93 Paper Size Check User Function 81 Settings are ON or OFF Default is ON Set toON If Paper Size Check is set to ON an alarm displays when the paper size specified from the PC does not match the paper size specified for the tray of the fax machine When this alarm is displayed put the correct size of paper in the specified tray Printing begins when the tray is closed After printing e set the same paper as configured for the tray or e change the tray configuration to the correct paper size Set to OFF If Paper Size Check is set to OFF printing occurs even if the PC specified and Paper Tray paper sizes don t match OKIFAX 5780 5980 LAN Print T O User Function 82 It is impossible to judge whether printing data is not being transmitted due to network delay or the end of the data stream This time out configuration allows the device to cancel a print job when no printing data can be found after a specified time has elapsed since the last data was submitted Do not change the default configuration unless it is absolutely necessary Settings are 5 sec 30 sec
18. CD ROM Windows NT 4 0 and Windows 2000 Recommended procedure 1 Install the printer driver 2 Install the network card utility 3 Configure the network card When printing directly from Windows NT 4 0 or 2000 use LPR Microsoft TCP IP Printing included in Windows NT 4 0 and 2000 Add the LPR port as the driver output port and assign it the IP Address configured for Network Card TCP IP should be added to Windows NT 4 0 2000 because it is used for LPR While installing the driver on Windows 2000 you may e encounter a warning message about authentication Ignore this message if it appears It will not cause any problems with the installation of the driver For more details see the information on the supplied CD ROM T 37 Option Guide English 89 Windows 95 98 Recommended procedure 1 Install the printer driver 2 Install the network card utility 3 Install the Oki Print Monitor LPR Utility 4 Configure the network card When printing directly from Windows 95 98 the Oki Print Monitor LPR Utility should be installed from the supplied CD ROM TCP IP must be installed in Windows 95 98 in order to use Oki Print Monitor LPR Utility For more details see the information on the supplied CD ROM 90 OKIFAX 5780 5980 Other Operating Systems Other operating systems such as Macintosh or UNIX are not supported Configuring from Network Utilities also known as CD Setup Utilities The n
19. DEFAULT GATEWAY 4 SMTP SERVER NAME 5 POP SERVER NAME 6 POP USER ID 7 POP PASSWORD 8 DNS P SRV ADDRESS 9 DNS S SRV ADDRESS 10 HOST NAME 11 FAX E mail Address 12 DSN 13 NIC INITIALIZE Auto Tray Switch Paper Size Check User Function 80 User Function 81 Settings are ON or OFF Settings are ON or OFF Default is OFF Default is ON When Auto Tray Switch is set to ON your fax machine will Set to ON use paper from another tray when paper runs out in one tray If Paper Size Check is set to ON an alarm displays when The optional second tray must be installed for this to the paper size specified from the PC does not match the e function paper size specified for the tray of the fax machine i When this alarm is displayed put the correct size of The same size paper must be installed in both trays paper in the specified tray Printing begins when the tray is closed After printing e set the same paper as configured for the tray or e change the tray configuration to the correct paper size Set to OFF If Paper Size Check is set to OFF printing occurs even if the PC specified and Paper Tray paper sizes don t match T 37 Option Guide English 27 LAN Print T O User Function 82 It is impossible to judge whether printing data is not being transmitted due to network delay or the end of the data stream This time out configuration allows the device to cancel a print job when no printing data can be found afte
20. DF The attachment s are the fax part of the Internet Fax The content of the attachments TIFF or PDF is determined by the end user PDF isn t supported by the T 37 standards Therefore you cannot send an attached PDF file to T 37 Internet fax units TIFF files Simple Mode must be used for attachments or you cannot successfully send to a T 37 Internet fax unit What Your T 37 Internet Fax Machine Can Do T 37 Internet Fax is a feature with many capabilities This unit can send and receive faxes via a Public Switched Telephone Network PSTN send and receive faxes via the Internet print via a Local Area Network LAN act as a network scanner act as a Gateway service act as a convenience copier o e Important Internet faxes differ from traditional faxes in these ways Although your OKIFAX has security features faxes sent over the Internet are more vulnerable to interception than faxes sent over the PSTN T 37 Option Guide English 17 Helpful Hints T 37 Your fax machine has many features and capabilities that will help you e operate the machine e save money e save time Help and Helpful Hints in the User s Guide summarizes the features and capabilities directly connected to saving money and time Helpful Hints T 37 provides tips that help you use your T 37 Internet Fax to its fullest OKIFAX 5780 5980 PSTN Faxing vs Internet Faxing PSTN Faxing
21. Device You can use OKIVIEW 32 to adjust the settings for User Function 98 Network Settings See the OKILAN 7100e User s Guide OKILAN Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help T 37 Option Guide English 53 General EtherTalk Set the password Not used by this machine TCP IP NetBEUI Allows you to modify the settings listed below See the OKILAN 7100e User s Guide a Enable DHCP BOOTP or RARP SNMP b IP Address Subnet mask and Default Gateway See the OKILAN 7100e User s Guide c Enable Banner for FTP LPR The Printer TRAP facility of the tool supplied with d DNS settings Internet Fax has been expanded NetWare You can add up to 5 addresses in TCP IP as Printer Traps and also an extra address in IPX SPX for which trap Allows you to modify the NetWare server settings alarmis can be spected indiadually Please note that the position of the Pserver menu is different for Internet Fax and so is the method for setting Pserver NDS and Bindery Internet Fax You can use OKIVIEW 32 to change the same settings that are accessed through the Web page User Function 98 Network Settings Please also see the help menu of the tool See the OKILAN 7100e User s Guide OKILAN Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help o 54 OKIFAX 5780 5980 Telnet Your fax machine is Telnet capable You can use Telnet vi
22. IFAX 5780 5980 E mail Address Restrictions up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are L amp 4 2 2 _ The tilde symbol shows on the display as 1 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 Must be programmed assigned to Speed Dial keys 01 50 5780 or 1 90 5980 Using Internet Fax Sending a Document General Information Sending a document from the document feeder of the machine using the Internet Fax feature is very similar to sending a document using the Public Switched Telephone Network PSTN regular phone line See the User s Guide Basic Faxing Sending a Fax Important Internet faxes differ from traditional faxes in these ways Although your OKIFAX has security features faxes sent over the Internet are more vulnerable to interception than faxes sent over the PSTN There is no way to verify that a message has been received in real time by the machine to which it was addressed Differences Internet Fax data is scanned into memory before transmission Your machine must establish a server connection before the document is sent Stopping a Transmission Press Stop to end a transmission The transmission ends immediately Y
23. N Data EOF iss escssc0snes apndenses eaa as 96 Sender ID EMAIL jenan keeles 87 Network Problem osainen nres ak 96 Network Prt cisecsessccises sioeseep gp asacisasestanceons sebeadtauseasesteoases 88 Network AcgmimiSttator seriei 97 Printing DOCUMONtS ssssesces suresinde 88 Service COME acco cisve descend ccchdscass Mevsebiay eveateanescessecuenseusvens 97 Printing on Transparencies 0 ccc iirin 88 SMTP Ertot CONES cerr eiar aaia 97 Operating Systems 62 cssscccecesstecccass wiascceesechevivesvecvsvarscvnenee 89 SMTP Protocol Error Codes eee eeeeeeeeeeeeeseteeeeneeeees 99 NetWare 264 sissies cszesastiesisseceee i satead cabs espesers a agen 89 POP3 Communication Errors oc eee eeeeeeeeeeeeeeees 100 Windows NT 4 0 and Windows 2000 ossee 89 Transmission Troubleshooting 0 0 0 0 cece eeeeeeeeeeeeeee 102 Windows 95 98 is sbived fesestiscpsbeast teed Eara TaT EE 90 Reception Troubleshooting 0 cee eeeeeeeeeeeeeeeeeees 103 Other Operating Systems 0 eee eee eeeeeeeeereteeeeeeeees 91 E mail to Fax Troubleshooting 0 00 0 eee eeeeeeeeeees 106 Configuring from Network Utilities 00 0 teens 91 SMIP sirpin seneni iaa e 106 COMM PULATION i 0s 5s sees csessveceons Sesasvenesvaveoussbeceatecnevstesuevisees 92 POP sessdessussonuysvncs cerinta ioo oio ian eA A N EEE 108 CUO eieiei rara a a E EER EE ES 93 General aircross eree an e Eara NEATE 109 User PUNCHONS acesora 93 Printing Troubleshooting sascriuisinririsiiisise 114 Banner Out
24. a the network to change the network settings for your machine There are differences between what you see and what is described in the OKILAN 7100e User s Guide See the OKILAN 7100e User s Guide OKILAN e Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help T 37 Option Guide English 55 Customization Programming e mail Addresses You can program store e mail addresses into your machine just as you do telephone numbers You can create a group of e mail addresses just as you can create a group of telephone numbers For more information about groups see the User s Guide Sending a Fax to Multiple Locations 56 OKIFAX 5780 5980 Procedure Print the Telephone Directory before you begin programming This provides a reference of the speed dial numbers already programmed See the User s Guide Reports Telephone Directory Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet s The One Touch Sheet s provide space for a limited number of Speed Dial numbers depending on the model of your fax machine OKIFAX 5780 1 through 50 OKIFAX 5980 1 through 90 For Speed Dials x and above program the number s and print the Telephone Directory Where x 51 OKIFAX 5780 91 OKIFAX 5980 See the User s Guide Reports Telephone Directory ees hw Ne e Press Menu Exit to enter the menu Press to
25. ame Communication errors occur and service code F020 is mail repeatedly if the number of messages received given each time exceeds the maximum number that can be logged by this The POP server password may be wrong causing the Internet Fax 50 If this happens access the mail server from your PC and delete all the mail With the mail server empty carry out a manual reception on the Internet Fax to delete the current log stored on it server to return authentication errors I have sent data from an e mail client on a PC to the Internet Fax but the reception has failed Have you used a TIFF format supported by this Internet Fax If only a text message has been sent it will not print out unless the User Function 86 TEXT PRINT is set to ON Some e mail clients send e mail using unusual formats which this machine cannot receive 104 OKIFAX 5780 5980 PDF files are not received The Message Disposition Notification MDN does not PDF files cannot be received display all of the information about the original message PDF files can be sent The MDN does not display all of the information about You want a different format for the Return Receipt Ete Ge L ESE The transmission record does not display any Message Disposition Notifications MDNs Message Disposition Notifications MDNs are not shown in the transmission record To receive a Return Receipt your machine must make a Return Receipt request Receipt Format det
26. arbled depending on the mail client used Header Print User Function 87 This function determines how the e mail header is printed Text Print User Function 86 must be ON for this setting Header Print to be valid Available settings are OFF TYPE1 and TYPE2 OFF Header does not print The message and any TIFF attachments print TYPE1 SUBJECT FROM TO information prints TYPE2 All header information prints This information includes all routing and server information The default setting is TYPE1 Coding Mode User Function 88 This function determines the coding mode for the TIFF file images sent by Internet Facsimile Available settings are MH MR MMR Compression Rates MH low MR medium MMR high The default setting is MH Often other manufacturers Internet Fax products e support only MH T 37 Option Guide English 31 Extra Fine Mode User Function 89 This function determines the scan resolution of the EX FINE mode for Internet Faxing Available settings are 300 dpi or 600 dpi The default setting is 300 dpi If you want to use 600 dpi scan resolution the OKI e HRS600 600 dpi TX option 8 MB RAM must be installed OKIFAX 5780 5980 Sender ID e mail User Function 90 This function determines if the sender ID is included with images scanned by the Internet Fax Available settings are ON or OFF The default setting is ON The setting for this function always applies when us
27. ard Some Network Cards may not have a black button 9 e If yours does not refer to the previous section Using the Fax Machine s Menu 1 Press the black button on the network card for three seconds 2 Release the button 3 Two reports print one report is similar to the NIC Information Report generated through the menu one report is the network card self diagnostic report If you turn the power on while pressing this button down the Network Card will initialize its settings o e OKIFAX 5780 5980 Network Card Manual 7100e User s Guide The 7100e User s Guide which is supplied with the optional network card explains how to use the Network Card The 7100e User s Guide describes the installation of a network card in an LED printer Some of the operations in the 7100e User s Guide do not apply to your facsimile machine The 7100e User s Guide does not explain the functions of Internet Fax The 7100e User s Guide does explain the Network Card settings for Network Print These settings apply to your machine Settings Stored on the Fax Machine General Information User Functions 80 to 98 are reserved for network settings User Functions 80 to 82 are for network printing User Functions 83 to 98 are for faxing using the Internet User Function 98 Network Settings is used to configure the network card Network settings can also be changed over a network using var
28. ation Overview Before the machine is used three processes must be completed e Installation e Setup e Customization Installation and setup requirements may vary from e system to system OKIFAX 5780 5980 Installation Installation covers the physical procedures such as removing the unit from the shipping packaging connecting the power telephone and network lines installing consumables Installation may be performed by anyone Refer to Installation in the User s Guide for more information Setup Setup covers the network installation procedures such as establishing the IP Addresses and configuring the network card A network administrator will perform setup Customization Customization covers the programming procedures such as One Touch keys machine settings and network settings You can perform some of the customization procedures Others must be performed by a network administrator LAN Topologies and Operating Systems Listed below are the LAN topologies and operating systems supported by your fax machine Network Print Protocols LAN TCP IP 10base T Ethernet he IPX SPX 100base TX Ethernet Fast Ethernet NetBEUI Operating systems supported by the printer driver Windows 95 Internet Fax Protocols Windows NT 4 0 Windows 2000 ERE NetWare 3 x SMTP NetWare 4 x POPS NetWare 5 x DNS When printing Macintosh and UNIX are not supported Management Protocols SNMP MIB T 37 O
29. ay as 66 199 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 T 37 Option Guide English 41 7 POPPASSWORD 8 DNS P SRVADDRESS Enter the password registered on the POP3 server DNS means Domain Name Service If a password has already been entered it is shown as P SRV means Primary Server XXXXXXXXXXXXXXXX sixteen Xs Sets the IP address of the DNS primary server Restrictions You do not have to change this setting if the server is e upto 16 characters may be entered connected directly using its IP address You may use Latin letters numbers and symbols 9 DNS S SRV ADDRESS To enter symbols use either one touch key 20 or DNS means Domain Name Service key 0 of the numeric ten key pad S Serv means Secondary Server The symbols that can be used are amp Sets the IP address of the DNS secondary server 3 13 _ The tilde symbol shows on the display as You change this setting only when a secondary server has been set up 66 199 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 42 OKIFAX 5780 5980 10 HOST NAME Enter the host name defined on this machine Restrictions up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad T
30. before the complete message is received Install an optional memory expansion kit if your Internet Fax receptions frequently terminate before completion If User Function 86 Text Print is set to ON your machine cannot receive Internet Faxes while a print alarm e g no paper cover open paper jam exists Automatic Reception If your machine performs an automatic reception but no messages mail are on the server no record of the session is made Single Message If one message is on the server your machine receives the message and prints it Multiple Messages If more than one mail message is on the server your machine receives all of the messages and prints them Text Print ON If User Function 86 Text Print is set to ON your e machine will not receive Internet Faxes while a print alarm e g no paper cover open paper jam exists If User Function 86 TEXT PRINT is set to ON your machine receives only one message during each reception If there is more than one mail message your machine prints one message at a time Your machine receives multiple mail messages one at a time and prints them one at a time Manual Reception Your machine can manually receive mail If your machine performs a manual reception but no messages mail are on the server service code F941 is used as the record of the session 1 Press Menu Exit to enter the menu 2 Press W or A to select at Internet Rx Press Enter 3 Press Sta
31. correct To correct this error Have the network administrator delete the received e mails mail data on the mail server Make sure there is no mail Activate the POP reception on your fax machine This procedure will erase the log of the 50 previous communications To prevent this error If automatic POP reception is carried out while there is no mail the log will also be erased Regularly delete the received e mails from the mail server Keep the number of records on the log below 50 OKIFAX 5780 5980 The headers of my Internet Faxes are not printing the way I want them to Text Print User Function 86 must be ON for this setting Header Print to be valid Check the setting for User Function 87 Header Print This function determines how the e mail header is printed Available settings are OFF TYPE1 and TYPE2 OFF Header does not print The message and any TIFF attachments print TYPE1 SUBJECT FROM TO information prints TYPE2 All header information prints This information includes all routing and server information The default setting is OFF When I scan documents my fax machine sender ID is included o ee Check the setting for User Function 90 Sender ID E Mail Make sure it is OFF This function determines if the sender ID is included with images scanned by the Internet Fax Available settings are ON or OFF The default setting is ON The setting for this function always applies whe
32. correctly entered Email to Fax POP allows a maximum of ten 10 forwarding locations A transmission error occurs when more than ten 10 forwarding locations are requested 108 OKIFAX 5780 5980 I didn t receive a Relay Return Receipt Message Disposition Notification MDN must be set to ON before you request a Relay Return Receipt Your machine will automatically send a Relay Return Receipt to the sender if an error occurs during the relay transmission E mail to Fax Troubleshooting General Received e mails are not deleting from the server the way I want them to Check the setting of User Function 84 Delete POP Message This setting determines how the received e mails are deleted from the mail server If this user function is set to OFF received e mails remain on the POP until the Network Administrator deletes them Available settings are OFF Do not delete mail TYPE1 Delete only the mail your fax machine can print out TYPE2 Delete all mail The default setting is TYPE2 T 37 Option Guide English 109 The communication logs records for the messages received by my fax machine are not correct Your fax machine maintains a log of up to 50 communications This log prevents repeat receptions of any messages that have already been read However if there are more than 50 messages on the server you May experience errors Your fax machine will receive and print e mails but the log will not be
33. d Password Step 1 If they match the Gateway machine dials the phone number that follows the in the subject field and forwards the document T 37 Option Guide English 73 Example of POP Gateway Forwarding Set up 1 Press MENU EXIT 2 Press 95 on ten key pad 3 Enter GW SUBJECT For example SEND 4 Press Enter 5 Enter GW PASSWORD For example FAX 6 Press Enter 7 Press MENU EXIT 74 OKIFAX 5780 5980 Subject Field The Subject field of an email that this gateway machine forwards would look like this SEND FAX 5551212 If multiple phone numbers are to be entered they must be separated by amp SEND FAX 5551212 amp 55513138 amp 5551414 Number 1 5551212 Number 2 5551313 Number 3 5551414 Restrictions 1 The maximum number of digits available for the SUBJECT and PASSWORD is 20 2 The maximum number of digits available for the telephone number is 40 3 No more than 10 numbers can be forwarded Answer Mode Forwarding Here are the steps for Answer Mode Forwarding 1 A telephone number or email address can be programmed as the forwarding location You can forward to a telephone number OR an e mail address but not both 2 When that occurs User Function 10 AUTO ANSWER MODE adds the setting FWD to the menu 3 ALL incoming faxes will automatically be forwarded to that email address when e e an email address has been programmed as the forwarding location and e FWD is select
34. dr arpa IN 101 1 168 192 in addr arpa IN 50 1 168 192 in addr arpa IN 105 1 168 192 in addr arpa IN Restart the Server mail abc com dns abc com user abc com fax abc com When all the records have been updated restart the DNS server After the above configuration has been made all mail addressed to lt xxxx fax abc com gt will be forwarded to the fax machine T 37 Option Guide English 81 SMTP Mail Server Most of the time the DNS server configuration explained in the DNS Server section will allow you to use the e mail to FAX relay service The DNS server configuration is not always used Some mail servers are configured to process all mail addressed to hosts belonging to their domain as mail to themselves If mail server mail abc com has been set up in this way it will regard mail to xxxx fax abc com as mail to one of its users and will not forward it to your fax machine To prevent this configure the mail server so it does not process mail addressed to host fax abc com OKIFAX 5780 5980 The example assumes that e The OS of mail abc com is FreeBSD e The mail server is sendmail e Configuration file sendmail cf is generated using utility CF You will have to edit sendmail cf directly if no utility of this kind is available The procedure for this operation is very complicated It will not be explained here To configure the mail server you will 1 insert strings into sendmail def add
35. e 47 Settings Changed by Using the Web Page or the Menu 47 Settings Changed Only by Using OKIVIEW 32 48 Using the OKILAN 7100e Web Page 0 0 eee 49 Using OKI VIEW 32 sctscssccsieessenacaetesceiinassaiecsdeasteges catered 52 CUSTOM ZAUION siose cuivauncvavsstavsoes 56 Programming e mail Addresses 00 cceeeeeeseeeeeeteeeeees 56 Confirming e mail Address Programming 000 58 E mail Address Restrictions 0 ceseeceeseeseeeseereeneeees 58 Using Internet Pax sieisen 59 Sending a DOCUMENE sessirnir ar 59 General Information oi ccc cists ceccees tascevaseseeesecisbosucevonsvacs 59 Stopping a Transmission 000 0 eee eee eeeeeeeeeteeeteeeeees 59 How to Send a Document 000 eee eeseeeeeseeeeeeeeneeeaes 60 Sending to a Pre programmed E mail eee 61 Sending to a Non Programmed E mail eee 64 Limitations and Suggestions eee eeeeeeeeeeeeeeeeees 64 TIFF of PDF Format sourien 65 Ge eral InformatlON icira eii ea 65 Text Att chment asserisson esa gessie 66 OKIFAX 5780 5980 Viewing TIFF Files snesena ots 67 Viewing PDE Piles sicsscorniosrurcieiinenenaae 67 Receiving Internet Faxes ccc ccceecstevsccewssceesscsseaeeceevacseass 68 ADtomatic RECCPUON seicesessisevispestiscieserstegesentetens Weeksaake 69 Manual Reception 6 ci sccscsssescievonaiascevivacausoesesevenseens 69 Receiving TIFF TUS iseseisana 70 REStriICtHONS cis sees avenseecbevseus soar dr eti a
36. e IP address A client can be a computer or an Internet Fax of this Internet Fax instead of the e mail client s SMTP server address Specify a recipient using the above address format and attach a TIFF file in a format supported by this Internet Fax and you can have the documents forwarded by fax on 3 The DNS server replies to the mail server with the IP reception address of fax abc com 2 The mail server makes an enquiry to the DNS server about fax abc com Please note that it may not be possible to establish a 4 The mail server forwards the message to the Internet Fax connection between this Internet Fax and some types of e 5 The Internet Fax then forwards the message to an F Code mail clients fax machine with the telephone number of 123 78 OKIFAX 5780 5980 SMTP Mail Server Settings for E mail to FAX Gateway Service The setting changes explained here can only be made by a network administrator To use gateway service e mail to OKIFA X to G3 FAX the mail server and the DNS server must be configured to forward e mail to the your fax machine Here are some examples of settings for forwarding mail to the your fax machine The settings given here are only examples Servers do not have to be configured as shown in order to use the gateway service The domain name host names and IP addresses given in this text are for example only You must set these values according to your own network setup You will need to
37. e the network administrator delete the received e mails mail data on the mail server Make sure there is no mail Activate the POP reception on your fax machine This procedure will erase the log of the 50 previous communications To prevent this error If automatic POP reception is carried out while there is no mail the log will also be erased Regularly delete the received e mails from the mail server keeping the number of records on the log below 50 T 37 Option Guide English 29 Time Between GMT User Function 85 GMT is Greenwich Mean Time Use this function to set the difference between your machine s local time and GMT This value must be entered correctly or e mail headers will be wrong If you need help in determining the difference between your time and GMT a good reference website may be found at http greenwichmeantime com Available settings are 12 to 12 in one hour increments The default setting is 0 In the United States the difference is always a negative e value Example East Coast Standard Time is 5 OKIFAX 5780 5980 Text Print User Function 86 This function determines if the body text of an e mail is printed If this function is set to ON the text in e mail is printed Available settings are ON and OFF The default setting is ON Only US ASCII characters will print Any characters that cannot be printed are shown as spaces Text may not be printed or come out g
38. e this setting to OFF the server may not be able to handle the message correctly and a communication error may occur Some servers can send mail to servers without DSN In this case no delivery notification will be sent The default setting is OFF User Function 86 TEXT PRINT must be ON for your machine to receive and print delivery notifications When User Function 98 Network Settings DSN is ON your machine receives confirmations DSN from the mail server of anyone sent a message by your machine 13 NIC INITIALIZE Resets the Network Card to its original factory settings You may also reset the card to factory settings by pressing and holding the button on the card if your network card has a button Make sure that you want to do this before proceeding When you reset the Network Card to factory settings all current settings are lost The message ARE YOU SURE will show on the display You must confirm your choice before the unit will reset to factory defaults T 37 Option Guide English 45 46 Changing Settings There are four ways to change the network settings for your machine 1 2 3 4 menu of the machine web page of the network card OKIVIEW 32 Adminmanager Telnet OKIFAX 5780 5980 Some settings can be accessed with any method Other settings are only accessed by one method This section lists the settings The lists are organized by the method used to access the settings After
39. ed as the answer mode SMTP E mails to a Fax Number Your machine can forward images received via e mail to another fax machine There are two ways to do this e SMTP e POP The POP method is described in Gateway Services Forwarding POP Gateway Forwarding SMTP is described here T 37 Option Guide English 75 76 SMTP General Information Use the format FAX telephone number domain name to indicate the forwarding number The Internet Fax forwards the received TIFF file to the number given after FAX by normal fax transmission The items listed below have certain restrictions when used as part of this feature e Image Restrictions e Telephone Number Restrictions e Mail Address Format e Domain Names SMTP Example The e mail address of your fax machine is 5950 somedomain com To use the Gateway Service the sender would use FAX 5551212 5950 somedomain com This follows the format FAX telephone number domain name OKIFAX 5780 5980 SMTP Image Restrictions e TIFFs must be the type of file your machine can receive e text files cannot be forwarded when the GW Forward Text Setting User Function 96 is OFF The default setting for GW Forward Text Setting is ON e Files in formats not supported by this machine cannot be forwarded SMTP Telephone Number Restrictions e Characters that can be used Numbers 0 9 Symbols P for pause and The machine does not receive the me
40. enter an IP Address from the front panel of your fax unit the IP Address is used as a static IP address The DHCP setting is automatically disabled To enable the DHCP setting use the Web Page OkiView 32 or Telnet functions After changing the network settings under User Function 98 press MENU The machine goes into standby mode After a few seconds pause the display shows that the Network Card is being initialized The data on the Network Card is updated when this message disappears Do not press MENU again while the initialization message is on display after changing the settings if you do the settings will not update correctly T 37 Option Guide English 39 40 Explanation of Settings 1 IPADDRESS Sets the IP address 2 SUBNETMASK Sets the subnet mask 3 DEFAULT GATEWAY Sets the default gateway address OKIFAX 5780 5980 4 SMTP SERVER NAME Enter either the IP address or the host name of the SMTP mail server If the DNS name of the SMTP server does not work try entering the IP address of the SMTP server Restrictions If DNS has been set use the host name e g mail network com If DNS has not been set enter the IP address of the server The address must include the period dividers e g 192 168 4 123 up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten ke
41. ere is an example of using your fax machine as a network scanner You have a hard copy document that you would like to have on file as a digital copy You can use your fax machine to scan the document and send the scan version digital copy to your e mail address The scan version of the document is a TIFF or PDF file How it Works The document is scanned as if it were being sent as an Internet Fax but the document is actually sent to an e mail address on the network The recipient destination e mail address receives the document on their PC as a TIFF or PDF file Image Resolution The setting for User Function 89 Ex Fine Mode adjusts the resolution of the scanned image The resolution may be set between 300 and 600 dpi The OKI HRS600 600 dpi TX option 8 MB of e memory must be installed to achieve 600 dpi scan resolution Sender ID EMAIL User Function 90 Sender ID must be set to ON when you are using your fax machine for faxing using the Internet This places the Sender ID on the top of any documents you send However when you are using your fax machine as a network scanner you do not want this information to appear on your scanned documents Set User Function 90 SENDER ID to OFF while using e your fax machine as a network scanner The Sender ID will not appear at the top of scanned documents Be sure to set Sender ID to ON when sending faxes T 37 Option Guide English 87 Network Printing
42. ermines the format of the Return Receipt P Two settings are available MDN and TEXT Is it necessary to set the Domain Name User Function 91 MDN SMTP MDNis User Function 91 Domain Name must be set for Email to FAX SMTP communications the format specified by RFC POP supported by A c Messenger User Function 91 Domain Name does not have to supported by Microsoft Outlook be set for normal POP communications A mailer that does not recognize MDN may not display the receipt properly TEXT Set to TEXT your machine immediately prints the Return Receipt when the receipt is delivered T 37 Option Guide English 105 106 E mail to Fax Troubleshooting SMTP Ihave sent data using the format FA X telephone number domain name but it has not been delivered to the Internet Fax You may have set the domain name the part after incorrectly Consult your Network Administrator about the correct domain entry The Internet Fax refuses to receive data Check the entered telephone number Characters that can be used are numbers P or If you have entered a telephone number longer than 40 digits the Internet Fax will not receive the transmission Have you registered the recipient s domain name onto the Internet Fax Is the format of the TIFF file you are sending supported by this Internet Fax OKIFAX 5780 5980 I have sent a text to the Internet Fax The Internet Fax does not forward it
43. etwork card configurations may be altered from a PC via the network using the utilities on the CD ROM The configuration settings can be accessed from the installer With these utilities TCP IP and NetWare parameters may be configured For more details see the information on the supplied CD ROM When using the above utilities the setup screen for e EtherTalk which the fax machine does not support will be displayed Set EtherTalk Disable to prevent it from being used T 37 Option Guide English 91 Configuration Network settings can be modified through the front panel To print from Windows using LPR it is necessary to set the IP menu of your fax machine via User Function 98 Network ADDRESS User Function 98 Setting 1 This is not required Settings if printing from NetWare only It is necessary for using 1 Press Menu Exit to enter the menu Internet Fax functions 2 Press W or to select Setup press Enter 3 Press W or until LANOPTIONS appears on the display Press Enter 4 Press W or until User Function 98 NETWORK SETTINGS appears on the display 92 OKIFAX 5780 5980 Settings 1 IPADDRESS Sets the IP address 2 SUBNETMASK Sets the subnet mask 3 DEFAULT GATEWAY Sets the default gateway address User Functions These three user functions are specific to Network Printing e Auto Tray Switch User Function 80 e Paper Size Check User Function 81 e LAN Print T O User Function 82
44. gital copy of a fax transmission for your records send the fax to the destination and your e mail address Your e mail address will receive a digital copy you must make sure that it is sent as an Internet Transmission TIFF or PDF format of whatever you send 1 Load the document e If you select the same e mail address twice the document 2 Press the e mail key will be sent to it only once 3 Input the e mail address e To stop transmission press STOP One Touch Key 32 is the symbol The transmission terminates immediately without asking e for confirmation Use One Touch Key 31 Caps to switch between upper and lowercase letters e Internet Fax data is scanned into memory before transmission If the document is too long to fit into 4 Press Start eres as memory divide it and make two or more transmissions If you frequently divide documents consider installing additional memory 64 OKIFAX 5780 5980 TIFF or PDF Format General Information When functioning as an Internet Fax your machine converts scanned documents into a single TIFF or PDF format file and sends it by e mail The transmit resolutions are 200 x 100 dpi in STD mode 200 x 200 dpi in FINE mode 300 x 300 dpi or 600 x 600 dpi in EX FINE the OKI HRS600 600 dpi TX option must be installed 200 x 200 dpi in PHOTO mode The images are compressed using one of the standard formats used on faxes The formats are listed below e MH e MR
45. he symbols that can be used are L amp 4 25 2 2 _ The tilde symbol shows on the display as Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 66 199 11 FAX E mail Address Enter the e mail address assigned to your machine Restrictions up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are L amp 4 2 2 _ The tilde symbol shows on the display as 66 199 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 T 37 Option Guide English 43 44 12 DSN Delivery Status Notification MDN vs DSN MDN Message Disposition Notification DSN Delivery Status Notification MDN you receive a confirmation that your message was received by the destination mail server DSN you receive a confirmation that your message was opened by the person you sent it to the recipient All systems involved in the communication must support MDN and DSN OKIFAX 5780 5980 e a When a mail server with DSN receives a message it sends a delivery confirmation to the sender of the message Change this setting to OFF if you are sending a message to a mail server that does not support DSN If you do not chang
46. ialaisavedece a 18 Status OF SEVER eescssccesdvineezcesanestiesteacaxeuds tetazes E RRE 19 Backup Archive Network Scan sseeseeeeeeeseeeseeseeee 19 Operation OVERVIEW shevidecie cr cesissevsusdsiestscuee E R E 20 Mista llat Onie E E 20 DSU Pivse aaen ses iR E a E AA E E 20 Customization neni hen ee es 20 LAN Topologies and Operating Systems 21 LAN E a E iden etd aa eee asin 21 Network Print Protocols eose sgoe aretina 21 Internet Fax Protocols ciscciiienaiivi eins 21 Management Protocols i sscsescssdscssasscsesaaeeazecdiasesteaicseaves 21 S t Up oma Network s ccevsesccsssieassesasecvesccustevesvevedantoesceese 22 Identifying Current Settings es eescesseseerseeereeesees 22 Settings Stored on the Fax Machine s 22 Settings Recorded on the Network Card 0 0 23 Network Card Manual cesceesesseeeeeeeeeeeeneeeeeeeeeeeaes 24 TlOOE User s Guld euio aeree testes aaitente 24 T 37 Option Guide English 3 4 Settings Stored on the Fax Machine eee 25 General Informa toD sicsis ssecsascsotesicescisashesasseses doltsecesais 25 Accessing SEtUN Ss scescs claus cacsedessecesecusbecievonssteadevavesstbers 25 List of User Functions Network Settings 0 0 eee 26 Sender ID e mail User Function JO is sccscciessscsastescatieavetpesssiasonedeebassaeaces tices 32 Changing Settings vnc cc veces es scietesecssoaseacecvevaertesstastecsveons 46 Settings Changed Only by Using the Web Pag
47. il Options Press W or amp to move the cursor to the desired option Press Enter For more information refer to the Descriptions of e Mail Options Program you own e mail address as a One Touch or Speed Dial number This save time when you are working with e mail If you want replies to emails you have sent to go to your computer program your computer email address as a One Touch or Speed Dial number T 37 Option Guide English 61 List of e Mail Options 1TO 2 CC 3 FROM 4 SUBJECT 5 SEND FILE FORMAT 6 SENDER ID EMAIL 7 RETURN RECEIPT 8 COMFIRM REPORT 9 DISPLAY TO 10 DISPLAY CC 11 DISPLAY FROM OKIFAX 5780 5980 Descriptions of e Mail Options 1TO Use this option to select a One Touch Speed Dial or Group Whatever you select MUST be programmed with an email before you select it 2CC Use this option to select a One Touch Speed Dial or Group Whatever you select MUST be programmed with an email before you select it 3 FROM The From section of an e mail is either the default e mail address of the sending machine OR an e mail address programmed to a One Touch key Use this option to select the One Touch key programmed with the sender s address Program your own e mail address as a One Touch or Speed Dial number This saves time when you are working with e mail o If you want replies to emails you have sent to go to your computer program your c
48. ing e Internet Fax The Sender ID User Function 90 is independent from Sender ID On Off User Function 23 User Function 23 Sender ID On Off is for G3 transmissions If you are using your fax as a scanner turn this setting off This prevents the sender ID data from appearing in scanned images Domain Name User Function 91 This function is only used when setting up your fax machine as a gateway for relay fax This is also known as an off ramp This setting is required when forwarding e mail received by SMTP to PSTN ISDN Data is received only from the registered programmed domain names Example If you register network com only the e mail from domain network com or its sub domain will be received and forwarded Domain Name User Function 91 is only used when e setting up your fax machine as a gateway for relay fax Domain Name Restrictions Up to five 5 domain names may be registered Each domain name may be up to 64 characters long When a SMTP reception request is received the e mail will be received only if the sender s domain name matches one of the registered domain names If there is no match your fax machine assumes that the e mail cannot be received Reception does not occur You may use Latin letters numbers and symbols while registering the domain name To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are L amp 4
49. installed IFAX Sender ID Domain Name Return Receipt Receipt Format Send File Format POP GW Setting GW Forward Text Send Notification User Function 98 Network Settings 1 IP ADDRESS 2 SUBNETMASK 3 DEFAULT GATEWAY 4 SMTP SERVER NAME 5 POP SERVER NAME 6 POP USER ID 7 POP PASSWORD 8 DNS P SRV ADDRESS 9 DNS S SRV ADDRESS 10 HOST NAME 11 FAX E mail Address 12 DSN 13 NIC INITIALIZE Information Provided The following items provide the information you will need to use your fax machine e User s Guide e Warranty Document e Option Guide s e OKILAN 7100e User s Guide e Software Utilities CD ROM Each item is explained below User s Guide The User s Guide provides the information common to all configurations Warranty Document The Warranty Document provides the warranty service and support and Material Safety Data Sheet information for this product series T 37 Option Guide English 13 Option Guides Dual Line This guide provides the information unique to the Dual Line configuration of the product series The Option Guides provide the information unique to each option of the product series One Option Guide covers four of the available options e Second Paper Tray T 37 Internet Fax Memory Opnens OO This guide provides the information unique to the T 37 OKI HRS600 600 dpi Transmission i Internet Fax configuration of the product series Handset Second Paper T
50. inted When F002 occurs the Number of Pages column in the Activity Report is blank POP protocol USER command error POP protocol PASS command error POP protocol RETR command error POP protocol DELE command error POP protocol TOP command error Network Card I F error TCP IP or SMTP POP not supported or allowed by Network Card Network Card not ready transmission request received while Network Card is initializing redial F931 F932 F940 F941 F942 F950 F951 F952 F953 F954 F955 F956 FF00 E mail cannot be received invalid TIFF FF02 E mail cannot be received other than invalid F980 TIFF Memory full F990 No new mail found in manual reception Command time out Server communication error Cannot specify address POP GATEWAY receiving machine is using the individual address POP GATEWAY Locations specified number is over POP GATEWAY Subject Description Style Error POP GATEWAY Password Error POP GATEWAY Wrong Telephone Number TEXT forwarding error Mupis Command Transmission Failed or Response against Command is Invalid End of Maintenance Request Receiving Defective NIC ABORT when stop instruction came from NIC Transmission Error between Server T 37 Option Guide English 101 Transmission Troubleshooting Transmission fails a communication error occurs Ihave turned MDN or DSN ON but no confirmation has See if the server is down been returned Are the IPADDRESS SubNetMask and Defaul
51. ious tools If your network card cannot fax using the Internet User Functions 83 to 98 will not display You must work with your network administrator to determine the correct information for many of the settings Accessing Settings 1 Press Menu Exit to enter the menu 2 Press W or until Setup appears on the display Press Enter 3 Press W or until LANOPTIONS appears on the display Press Enter 4 Press W or until the desired setting user function appears on the display T 37 Option Guide English 25 26 List of User Functions Network Settings Explanations of each user function follow this list User Function 80 User Function 81 User Function 82 User Function 83 User Function 84 User Function 85 User Function 86 User Function 87 User Function 88 U ser Function 89 G ser Function 90 Cc ser Function 91 Cc ser Function 92 a ser Function 93 ser Function 94 Cc ser Function 95 ser Function 96 G ser Function 97 OKIFAX 5780 5980 Auto Tray Switch Paper Size Check LAN Print T O POP Interval Delete POP Message Time Between GMT Text Print Header Print Coding Mode Extra Fine Mode Available ONLY when 600 dpi option is installed Sender ID email Domain Name Return Receipt Receipt Format Send File Format POP GW Setting GW Forward Text Send Notification User Function 98 Network Settings 1 IP ADDRESS 2 SUBNETMASK 3
52. is experiencing communication errors Make sure the OKIVIEW 32 Setting Use APOP is set to OFF This setting is available when you are using a POP server that supports APOP With APOP the POP password will be encrypted before it is sent A communication error will occur if this setting is turned on when using a server which does not support APOP Refer to Setting Up on a Network Using the OKILAN 7100e Web Page Changing the Settings Using the Web Page My machine won t receive Internet Faxes while a print alarm e g no paper cover open paper jam is exists Change User Function 86 Text Print to OFF Your machine will receive Internet Faxes while a print alarm exists My fax machine stops receiving messages before they are How do I confirm that the Internet Fax I sent was received completely received by the person I sent it to Make sure that your machine has enough free memory to You must contact the person and confirm with them receive fax messages directly Internet Faxes are received into memory Internet faxing can confirm receipt by the mail server If too little memory is available reception may be network device the person is connected to but nothing more terminated before the complete message is received Install an optional memory expansion kit if your Internet Fax receptions frequently terminate before completion T 37 Option Guide English 113 Printing Troubleshooting I want to use my fax
53. n using Internet Fax Sender ID E Mail User Function 90 is independent from Sender ID On Off User Function 23 If you are using your fax as a scanner turn this setting off This prevents the sender ID data from appearing in scanned images My fax machine sender ID is not included in documents I am sending 9 5 Check the setting for User Function 90 Sender ID E Mail Make sure it is ON This function determines if the sender ID is included with images scanned by the Internet Fax Available settings are ON or OFF The default setting is ON The setting for this function always applies when using Internet Fax Sender ID E Mail User Function 90 is independent from Sender ID On Off User Function 23 If you are using your fax as a scanner turn this setting off This prevents the sender ID data from appearing in scanned images T 37 Option Guide English 111 I ve entered the DNS name of the SMTP server but it doesn t work Try entering the IP address I ve changed the settings for the network card User Function 98 but the changes are not being implemented Did you press MENU while the initialization message was displayed Pressing MENU while the initialization message is on display after changing the settings will cause the machine to lose the setting changes and the settings will not update correctly 112 OKIFAX 5780 5980 My server does not support APOP and my fax machine
54. ng No match for domain received invalid user name E mail cannot be received invalid TIFF E mail cannot be received other than invalid TIFF Memory full Command time out Server communication error Cannot specify address SMTP GATEWAY receiving machine is using the individual address SMTP GATEWAY Locations specified number is over 98 OKIFAX 5780 5980 E953 E955 E956 E957 EF00 EF02 E980 E990 No SMTP GATEWAY telephone number is specified SMTP GATEWAY wrong telephone number TEXT forwarding error During SMTP Gateway SMTP Receiving No FAX error Mupis Command Transmission Failed or Response against Command is Invalid End of Maintenance Request Receiving Defective NIC ABORT when stop instruction came from NIC Transmission Error between Server SMTP Protocol Error Codes The following are SMTP protocol error codes given in RFC821 RFC is an Internet standards term meaning Request For Comment RFCs are documents that define standards or proposed standard definitions for network and Internet operation Individual RFCs define specific aspects of network or Internet operation When these occur contact your network administrator E421 lt domain gt Service not available closing transmission channel This may be a reply to any command if the service knows it must shut down E450 Requested mail action not taken mailbox unavailable Example the mailbox is busy E
55. omputer e mail address as a One Touch or Speed Dial number os 4 SUBJECT Use this option to enter a subject of up to 64 characters 5 SEND FILE FORMAT Use this option to select the type of file your document will be converted to TIFF or PDF 6 SENDER ID EMAIL Use this option to select the whether or not the email sender ID will be printed at the top of the page on the receiving end If ON is activated the email sender ID prints 7 RETURN RECEIPT Use this option to have your machine request a confirmation MDN from the recipient s machine that the document was read 8 CONFIRM REPORT Use this option to have your machine print a report of locations entered in the TO CC FROM and SUBJECT fields 9 DISPLAY TO Use this option to display the list of locations entered for this field To return to the previous menu press lt Q or Stop 10 DISPLAY CC Use this option to display the list of locations entered for this field To return to the previous menu press lt Q or Stop 11 DISPLAY FROM Use this option to display the list of locations entered for this field To return to the previous menu press lt Q or Stop T 37 Option Guide English 63 Sending to a Non Programmed E mail Also known as Numeric Keypad Walk up e mail faxing If you want to send an Internet Fax but you do not want to program the e mail address as a One Touch or Speed Dial Limitations and Suggestions e Ifyou need a di
56. ou do not confirm your request before it takes effect T 37 Option Guide English 59 How to Send a Document Load your documents Select the entry method For more information on entry methods refer to the User s Guide Basic Faxing Sending a Fax Entry methods are e One Touch or Speed Dial e Search You must know the first letter of the e mail address to search for an e mail address e Non programmed e mail also known as a Numeric Keypad or walk up You must send the document as an Internet Transmission See the following section Sending to a Non Programmed E mail for more information OKIFAX 5780 5980 Press Start The machine scans the document and stores the document s image data into memory Next the machine establishes a server connection Sending appears on the display when the server connection is established At the end of the transmission the result shows on the display and a buzzer sounds Sending to a Pre programmed E mail Normally when you send to a preprogrammed e mail address you load the document and select the appropriate one touch e or speed dial key However other options are available These options allow the machine to function like a typical email program e To access these options 1 2 3 Load the document Press the EMAIL key 2 times The list of e mail options appears on the display For more information refer to the List of e Ma
57. ount Laurel NJ 08054 4620 United States of America Emergency First Aid Information Refer to the Material Safety Data information in the Warranty Regulatory and Safety Information document Contents T 37 Internet Fax scccccscscsssssssssccccccccccssesccees O O VELVIGW soz e E E peesuieue ote 6 Operation Overview End User eeeeeseeeeeeeeneeeeeeeneeees 7 Information Provided otenn eu ese esa E 7 General Conditions ccccccccccsessssceceeeessseeeeeeeesseseeeeess 7 Internet Fax Tramsmission 0 cccccccceceessssceeeeeessnseeeeeees 8 Internet Fax Reception cis sccccsseacisessisiseesesespesseessdesscceeaes 10 Accessing Network Settings ce eceeeeeeseeeeereeeeeeees 11 Information Provided ccccccccsceesseceesseeeessseeeeseeeesseees 13 USE SHS UIA Cixscnce cocissetacs E 13 Warranty DOCUMENE sasoe anai 13 Option GUIdes cisscese cies asec cuspseaseceeds gee aiuis uks 14 OKILAN 7100e User s Guide cccccccessecceeeessseeeeeees 15 Software Utilities CD ROM cccccceccsscceesseeeessseeeseeee 15 Components of an Internet Fax eee ee eeeeseeeeeeeees 16 Header e E E EE esse 16 E mail body text rniii aaia eeraa naia a ER eis 16 Attachment s TIFF or PDF nsosirorccorieresiiesirssna 16 What Your T 37 Internet Fax Machine Can Do 17 Helpful Hints T 37 aec eanan 18 PSTN Faxing vs Internet Faxing n se 18 Internet PAX tessiiceiiiestetausti ceteevicieat
58. ption Guide English 21 22 Set Up on a Network Identifying Current Settings When your fax machine is setup on a network settings for the machine are located in two places e settings stored on the fax machine e settings recorded on the network card OKIFAX 5780 5980 Settings Stored on the Fax Machine The Configuration Report lists the current settings of the facsimile machine Printing the Configuration Report 1 2 3 Press Menu Exit to enter the menu Press or to select Report Print Press Enter Press W or until the report you want appears on the display Press Enter Print all the reports you want then press Menu Exit to return to standby mode Settings Recorded on the Network Card There are two ways to print a report of the settings recorded on the network card e using the fax machine s menu print the NIC Configuration Report or the NIC Information Report e pressing a button on the network card Using the Fax Machine s Menu The Configuration Report lists the current settings of the facsimile machine Printing the NIC Configuration Report or the NIC Information Report 1 2 3 Press Menu Exit to enter the menu Press W or to select Report Print Press Enter Press W or A until the report you want appears on the display Press Enter Print all the reports you want then press Menu Exit to return to standby mode T 37 Option Guide English 23 Using the Button on the Network C
59. put ss sericata ncaa 95 T 37 Option Guide English 5 T 37 Internet Fax Overview T 37 Internet Fax is an easy to use feature that is difficult to explain This overview has several sections to help you understand T 37 Internet Fax e Operation Overview End User e Information Provided e Components of an Internet Fax e What Your T 37 Internet Fax Machine Can Do OKIFAX 5780 5980 Operation Overview End User This section should be used as a quick reference for using the your T 37 Internet Fax This section does not provide detailed explanations of features or settings Other sections provide these details Operation Overview End User Information Provided The following items provide the information you will need to use your fax machine e User s Guide e Warranty Document e Option Guide s e OKILAN 7100e User s Guide e Software Utilities CD ROM General Conditions To use Internet Fax e a Network Card must be installed in the machine e the machine must be connected to a LAN The Network Card for this machine can be connected to a e 10 BaseT or e 100baseTX LAN To make a LAN connection the following information must be configured on this machine Ask your network administrator about these settings e an IP Address e SubnetMask e Default Gateway If the LAN uses a DHCP server it is not necessary to configure these settings as the server will do it automatically Internet Fax
60. r a specified time has elapsed since the last data was submitted Do not change the default configuration unless it is absolutely necessary Settings are 5 sec 30 sec 5 min Default Setting is 30 sec OKIFAX 5780 5980 POP Interval User Function 83 Use this to set the interval between POP receptions If daily is selected four slots fields are available for programming e Each slot field can can be programmed with a different time or e Times can be programmed into the slots beginning with Field 1 and the remaining slots can be left blank Available settings are Off 1 min 5 min 10 min 30 min 60 min Daily The default setting is 5 minutes Delete POP Message User Function 84 Use this to determine how the received e mails are deleted from the mail server If this user function is set to OFF received e mails remain on the POP server until the Network Administrator deletes them Available settings are OFF Do not delete mail TYPE1 Delete only the mail your fax machine can print TYPE2 Delete all mail The default setting is Type 2 50 Communications Limit Your fax machine maintains a log of up to 50 communications This log prevents repeat receptions of any messages that have already been read However if there are more than 50 messages on the server you may experience errors Your fax machine will receive and print e mails but the log will not be correct To correct this error Hav
61. ray There are two versions of the T 37 Option Guide e This section provides the information about the second One is for the OKIFAX 5750 5950 series machines paper tray option for the product series One is for the OKIFAX 5780 5980 series machines Memory Options This section provides the information about the memory options for the product series OKI HRS600 600 dpi Transmission This section provides the information about the 600 dpi Transmission option for the product series Handset This section provides the information about the handset option for the product series 14 OKIFAX 5780 5980 OKILAN 7100e User s Guide The OKILAN 7100e User s Guide provides the information about the network card used with this product series Software Utilities CD ROM The Software Utilities CD ROM includes the following software e OKIVIEW 32 e Network Print Driver e LPR Add Port Pop up Monitor Utility e Internet Fax Utility Each item is explained below OKIVIEW 32 The OKIVIEW 32 Utility provides a simple quick way of configuring and maintaining Oki network printers on a Novell network The main screen contains the OKIVIEW Printer List of network printers The main screen also provides the starting point to select and manage print devices from your PC on the network Network Print Driver The Network Print Driver enables network printing from your fax machine The Network Print Driver supports only net
62. rough the Web page The Web page you access for your fax machine is e Slightly different from the Web page described in the OKILAN 7100e User s Guide See the OKILAN 7100e User s Guide OKILAN Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help The differences are explained in this section OKIFAX 5780 5980 The OKILAN 7100e User s Guide contains detailed information about these settings There are differences between the settings you will see for the Internet Fax Web page and the page described in the OKILAN 7100e User s Guide This section explains the information choices tabs within OKIVIEW 32 and the differences in settings you will encounter When you start OKIVIEW 32 you will see a list of the Network Cards connected to the printers and facsimiles Check the MAC addresses of the printers and facsimiles to identify the Network Card you want to configure The Network Card Report provides the MAC address as e explained earlier Next select the Network Card you wish to configure Then go to MENU then Setup then Device Setup You can change the following settings Status Name Location Network Protocols TCP IP RAPP BOOTP DHCP IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS NetWare AppleTalk NetBEUI Frame Types o e Internet Host Name E Mail Address DSN DNS Primary Secondary SMTP POP3 Factory Defaults Reset
63. rt If your machine performs a manual reception but no messages mail are on the server the record of the session shows service code F941 T 37 Option Guide English 69 70 Receiving TIFF files Your machine receives mail messages with TIFF attachments from the mail server and prints out the attached files Your machine CANNOT receive mail messages with e PDF attachments OKIFAX 5780 5980 Restrictions TIFF Your machine can print out TIFFs in the Full Mode which covers the Simple Mode It cannot print any other TIFF format If your machine receives any other TIFF format a communication error occurs and an error report prints Your machine sends attached files as Simple Mode e TIFF files This is the standard for T 37 Resolution Your machine can receive files with the following resolutions e The OKI HRS600 600 dpi TX option must be installed if you want to receive files with 600 x 600 dpi 200 x 100 dpi 200 x 200 dpi 200 x 400 dpi 300 x 300 dpi 600 x 600 dpi resolution Compression Your machine can receive files with the following compression formats e MH e MR e MMR There are many different kinds of TIFFs e TIFFs made via Microsoft Imaging can be received by your machine However any TIFF file with the encoding style of CCITT Group 3 ID Fax cannot be received The manuscript main scan bit value does not meet the T 4 standard T 37 Option Guide English 71 Recei
64. rver been configured correctly The display shows message OPTION BOARD ERROR If using DNS is the DNS server address correct An error may have occurred at the interface between the Have you set the USER ID correctly as registered on the fax machine and the network card POP server Turn off the fax machine Verify that the network card is Have you set the password correctly as registered on the correctly installed Turn the machine on POP server A communication error occurs during reception and a If APOP is on it will cause a communication error on a report is printed out POP server that does not support APOP Your machine does not support the format of the Reception does not start received file Has the POP interval been set at 0 If the TEXT PRINT setting is ON you cannot receive messages while a print alarm no paper cover open paper jam etc is on Is there sufficient free memory space Images are stored in memory first and cannot be received if there is not enough space T 37 Option Guide English 103 The same mail prints repeatedly The fax machine prints out a large number of meaningless Is the User Function 84 DELETE POP MSG set to characters TYPE2 It may be printing out Base64 encoded data Do not use other settings unless you receive mail on a If this frequently occurs change the User Function 86 PC as well as on your fax machine TEXT PRINT setting to OFF With the TYPE or OFF setting you will get the s
65. s setting is not required if the SMTP server has been specified by its IPADDRESS ADNS server can convert a server name into an IPADDRESS Host Name Enter the host name of this machine If you do not know the host name enter the e mail address of this machine instead E mail Address Enter the e mail address assigned to this machine T 37 Option Guide English 9 Internet Fax Reception General Information To receive an Internet Fax message you need a mail server for sending e mail Please consult your network administrator about the settings listed below which are required in order to make a connection to the mail server e POP Server Address Name e DNS Server s IP Address e POP Server User Name e POP Server Password OKIFAX 5780 5980 The machine is ready to receive Internet Fax messages when these settings have been configured To receive a fax message the machine will access the server automatically at regular intervals according to the POP Interval Time setting If there is mail the machine will print it out automatically This machine only receives TIFF files and text format mail It cannot receive files in other formats such as Word Excel and certain formats of TIFF files POP Server Address Name Enter the POP server name or IP Address When entering the server s IP Address be sure to enter the dots full stops dividing the numbers Example 192 168 1 1 You may enter a server
66. select Location Program Press Enter The cursor will be at Speed Dial Press Enter Input the speed dial number you want to program then press Enter E mail addresses can ONLY be programmed in Speed Dials 1 50 5780 or 1 90 5980 Press W to select e mail Address Press Enter Input the e mail address Press Enter One Touch Key 32 is the symbol Use One Touch Key 31 Caps to switch between upper and lowercase letters if necessary The display shows TIFF or PDF Press Enter The display shows SENDER ID EMAIL AT TOP Press Enter The display shows RETURN RECEIPT MDN Press Enter 10 11 12 Repeat the above process from Step 4 until you have finished programming Press Menu Exit to return the machine to standby mode When finished with the programming of One Touch keys lift off the plastic cover Use a pencil to write the name of the One Touch key you have programmed Print the Telephone Directory when you finish programming This provides a reference of the Speed Dial numbers already programmed See the User s Guide Reports Telephone Directory Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet s T 37 Option Guide English 57 58 Confirming e mail Address Programming If you want to check verify an e mail address you have programmed print the Telephone Directory gt See the User s Guide Reports Telephone Directory OK
67. sent to other machines through your fax machine Mail server forwards mail to fax machine FAX communication to FAX number 123 Relay Print User Function 28 must be ON for you to use Gateway Services Forwarding e The default setting for Relay Print User Function 27 is OFF to help protect against unauthorized faxes being sent through your machine 84 OKIFAX 5780 5980 Procedure 1 2 Create a personal mailbox as a relay mailbox Register a one touch key with an e mail address assigned to it in the relay mailbox Any fax image sent to this Personal Box is then forwarded to the assigned e mail address See the User s Guide Advanced Operations Confidential Faxes Programming Personal Confidential Mailboxes See the User s Guide Advanced Operations Relay Faxing How it works 1 An F Code fax machine sends the fax message to your Internet Fax machine 2 Your Internet Fax machine then converts the message to an e mail and forwards it to a mail server 3 The mail server then sends the e mail to a computer or another Internet Fax T 37 Option Guide English 85 86 Network Scanner Your fax machine can be used as a network scanner Remember the following when using your fax machine as a network scanner e you can adjust the resolution of the scanned images e turnoff the IFAX Sender ID User Function 90 or it will appear on your scanned images OKIFAX 5780 5980 Example H
68. settings can be configured either using the network tool or on the machine itself but DHCP settings are supported by the network tool only After setting the correct IP Address SubnetMask and Default Gateway configure the machine for Internet Fax transmission reception T 37 Option Guide English 7 Internet Fax Transmission General Information To send an Internet Fax message you need a mail server from which to send e mail Please consult your network administrator about the settings listed below which are required in order to make a connection to the mail server e SMTP Server Address Name e DNS Server s IP Address e Host Name e e mail Address OKIFAX 5780 5980 These settings are similar to those of popular mail clients such as Netscape Messenger Outlook and Eudora You can start transmission when these settings have been configured To send a fax place a document on the machine and press the one touch button on which the e mail address of the recipient has been registered the document will be scanned into memory and before transmission The data will be converted into a TIFF file and sent to the recipient SMTP Server Address Name Enter the SMTP server name or IP Address If entering the server s IP Address be sure to type the dots full stops dividing the numbers Example 192 168 1 1 You may enter a server name only if a DNS server has been configured DNS Server s IP ADDRESS Thi
69. specified e mail address When User Function 97 Send Notification is set to OFF only the scanned TIFF or PDF files are sent Available settings are ON or OFF Default is ON T 37 Option Guide English 37 Network Settings User Function 98 After changing the network settings under User This function modifies these network settings e Function 98 press MENU 1 IPADDRESS The machine goes into standby mode 2 SUBNETMASK ee a 3 DEFAULT GATEWAY After a few seconds pause the display shows that the Network Card is being initialized The data on the 4 SMTP SERVER NAME Network Card is updated when this message disappears 5 POPSERVER NAME i i as ga Do not press MENU again while the initialization 6 POP USER ID message is on display after changing the settings 7 POP PASSWORD if you do the settings will not update correctly 8 DNS P SRV ADDRESS Domain Name Service Primary Server 9 DNS S SRV ADDRESS Domain Name Service Secondary Server 10 HOST NAME 11 FAX E mail Address 12 DSN Delivery Status Notification 13 NIC INITIALIZE 38 OKIFAX 5780 5980 DHCP Server If you are working with a DHCP Dynamic Host Configuration Protocol server the following items are set automatically 1 IP ADDRESS 2 SUBNETMASK 3 DEFAULT GATEWAY 8 DNS P SRV ADDRESS Domain Name Service Primary Server 9 DNS S SRV ADDRESS Domain Name Service Secondary Server The default DHCP setting is Enable When you
70. ssage if anything else is entered e The telephone number cannot be more than 40 digits long SMTP Mail Address Format The exact mail address format required for e mail to fax forwarding varies from one network to another Consult with your network administrator for the correct format to use Example Host name intfax Domain name network com e mail Address FAX telephone number intfax network com Both the mail server and your fax machine use this e mail address for forwarding the message SMTP Domain Name Restrictions You must register the domain names that your machine will communicate with receive data from when forwarding e mail to fax This is intended to prevent unauthorized access of the e mail forwarding function e up to five 5 domain names may be registered e each domain name may be up to 64 characters long Your machine will only accept data from a sender when e the sender s domain name matches one of the registered domain names or e the sender s domain name is a sub domain of one of the registered domain names You can make a broadcast transmission to up to 10 recipients by specifying each telephone number in the above mail address format T 37 Option Guide English 77 SMTP How it Works 1 The client sends a message to the mail server using the It is also possible for an e mail client to communicate address format FAX 123 fax abc com directly with this machine To do this specify th
71. strings specifying email to FAX relay create a new sendmail cf overwrite the original sendmail cf a Aa U N restart the mail server 1 Insert the following strings to file sendmail def ACCEPT etc tells the server to receive mail to hosts located within its domain LOWER etc tells the server to receive mail to hosts located within its domain EXCEPT mail to hosts listed in sendmail lw e 4 5 Add a string specifying e mail to FAX relay to etc sendmail lw With fax the server DOES NOT receive mail to fax abc com Create sendmail cf and overwrite the original sendmail cf with it Restart the mail server After the above changes sendmail will forward mail addressed to xxxx fax abc com to your fax machine instead of processing it itself T 37 Option Guide English 83 SMTP Mail Forwarding Process Relay 1 Client sends mail to mail server 7 To fax 123 fax abc com Faxes to an e mail Address 2 Mail server makes enquiry to DNS server regarding Your fax machine can forward incoming faxes from an fax abc com F Code fax machine to an e mail address 3 DNS replies to mail server Imporanil returns the IP address of fax abc com H Be aware that although your OKIFAX has security features password protection access restricted to certain domain names any system is vulnerable to attack If you set up your OKIFAX for this feature it may be possible for unauthorized faxes to be
72. t Gateway Both MDN and DSN are sent as text format messages If settings correct the TEXT PRINT setting is OFF the confirmations will Has the SMTP server been configured correctly not prut MDN If the receiving Internet Fax e mail client is not Has the host b istered sca ip ami capable of receiving MDN you may not get a receipt If using DNS is the DNS dd t fea using Da Ae A DSN If the receiving server does not support DSN you If DNS is ON some servers may cause an error may not receive any confirmation Display shows message OPTION BOARD ERROR An error may have occurred at the interface between the Resend the file making sure to use Standard resolution fax machine and the network card and MH coding The TIFF file I sent does not print out at the receiver Turn off the fax machine Verify that the network card is i If you sent the file using Ex fine resolution or any correctly installed Turn the machine on coding mode other than MH the receiving machine may not be able to work with the file T 37 simple mode Internet Fax products support only the STD and FINE resolution settings and MH coding mode 102 OKIFAX 5780 5980 Reception Troubleshooting Reception fails a communication error occurs When I try to receive data manually a warning message Are the IP ADDRESS SubNetMask and Default Gateway appears on the display settings correct Have you registered a POP server and a USER ID Has the POP se
73. to view TIFF files Before printing a TIFF file from Imaging go to e OPTIONS in either the Print screen or in Properties and set the Print format to Fit to Page If it is set at Actual size part of the fax image may be cut off from the printout Viewing PDF Files To view PDF files you must have Adobe Acrobat Reader Version 3 x 4 x or 5 x installed on your PC Before printing a PDF file from Imaging go to e OPTIONS in either the Print screen or in Properties and set the Print format to Fit to Page If it is set at Actual size part of the fax image may be cut off from the printout T 37 Option Guide English 67 Receiving Internet Faxes Your machine can receive Internet Faxes two ways e Automatic Reception e Manual Reception During automatic reception your Internet Fax machine automatically connects to the server and receives mail at the time interval set in User Function 83 the POP INTERVAL TIME setting If your machine performs an automatic reception but no messages mail are on the server no record of the session is made If your machine performs a manual reception but no messages mail are on the server service code F941 is used as the record of the session OKIFAX 5780 5980 e e Internet Faxes are received into memory Make sure that your machine has enough free memory to receive fax messages If too little memory is available reception may be terminated
74. use defective data may have been transmitted to the fax machine Network Problem If any printing problems occur other than the errors mentioned in this section see the information on the supplied CD ROM Network Administrator Service Codes SMTP Error Codes When a communication error occurs print the Activity Here is the format for SMTP communication service codes Report Use the report to find the service code for the error E123 There are two types of service codes E SMTP communication e SMTP 123 three digit SMTP error code defined by RFC e POP3 RFC is an Internet standards term meaning Request For Comment RFCs are documents that define standards or proposed standard definitions for network and Internet operation Individual RFCs define specific aspects of network or Internet operation Numbers 900 and above are codes defined specifically for this Internet Fax T 37 Option Guide English 97 List of SMTP Error Codes E001 E002 E900 E910 E920 E930 E931 E932 E940 E942 E950 E951 E952 Text print When E001 occurs the Number of Pages column in the Activity Report will be blank Text received but not printed When E002 occurs the Number of Pages column in the Activity Report will be blank Network Card I F error TCP IP or SMTP POP not supported or allowed by Network Card Network Card not ready transmission request received while Network Card is initializi
75. ving e mails Body Text A fax sent over the Internet has three components Limitations e Header Your fax machine can print e e mail Body Text e ASCII text e TIFF attachment s Latin letters and numbers The e mail includes the To From and Date information Symbols amp 2 2 _ It may include RE Subject and body text e mail message Your fax machine cannot print The e mail of an Internet Fax often comes with added messages text before and after the TIFFs s Base encore text You can select how or whether these components print OnE Tas achine May not be able toprint e messages from an e mail client which aren t text Printing e mails e messages with text file attachments When User Function 86 Text Print set to ON the following components print e header and e mail Body Text e TIFFs Full Mode 72 OKIFAX 5780 5980 Gateway Services Forwarding There are four Gateway Services 1 POP 2 Answer Mode 3 SMTP 4 Relay Each service is explained in the following sections POP Gateway Forwarding Here are the steps for POP Gateway Forwarding 1 The gateway machine is programmed with a POP Gateway Subject and Password User Function 95 POP GW SETTING The sender sends an email to the gateway machine with the SUBJECT field formatted as shown SUBJECT PASSWORD 5551212 The Gateway machine receives the email and compares the subject field with the pre programmed Gateway Subject an
76. work e printing Network faxing is not supported You can print and fax locally through the parallel port using a print driver supplied with Unimessage Pro LPR Add Port Pop up Monitor Utility The LPR Add Port Pop up Monitor Utility enables printing from a Windows 95 98 or NT server LPR Add Port Pop up Monitor provides you with bi directional communication over a network Internet Fax Utility The Internet Fax Utility acts as a print driver However instead of printing your document this utility converts your document to a TIFF file and automatically attaches it to an e mail You can then send this e mail with a TIFF attachment to a T 37 machine T 37 Option Guide English 15 16 Components of an Internet Fax A fax sent over the Internet has three components e Header e e mail body text e Attachment s TIFF or PDF Your ability to receive view or print these components will vary according to the settings of different functions Header The header includes e all routing information for the path your Internet Fax followed from the time it was sent to the time it was received e the To From and Date information The header may include RE Subject information The header is automatically generated as part of the Internet Faxing process The header defines the format for attachments OKIFAX 5780 5980 E mail body text The e mail is the body text e mail message Attachment s TIFF or P
77. y pad The symbols that can be used are amp _ p The tilde symbol shows on the display as 66 199 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 5 POPSERVER NAME Enter either the IP address or the host name of the POP mail server If the DNS name of the POP server does not work e try entering the IP address of the POP server Restrictions e If DNS has been set use the host name e g mail network com e IfDNS has not been set enter the IP address of the server The address must include the period dividers e g 192 168 4 123 e upto 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are amp SO fos The tilde symbol shows on the display as 6 199 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 6 POP USER ID Enter the user ID registered on the POP3 server Restrictions up to 16 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are amp 3 _ The tilde symbol shows on the displ
78. ys returns an MDN to anyone sending mail with an MDN request regardless of the setting for User Function 92 Return Receipt The setting for User Function 92 Return Receipt does not affect the Error MDN message b ee An Error MDN will be returned to the sender if e afile other than the TIFF formats compatible with this Internet Fax is received and e User Function 73 ERR REPORT MCF is set to ON When User Function 92 Return Receipt is set to ON anyone who receives a transmission from your machine will return an MDN confirmation To print the confirmation you must set User Function 86 Text Print to ON User Function 92 Return Receipt determines if the Message Disposition Notification MDN is added to transmissions e MDN Message Disposition Notification is a request for confirmation on whether or not the message has been read If MDN is set to ON a confirmation is returned if the recipient is e an Internet Fax machine or e a mail client that supports MDN The format of the confirmation depends on the type of the receiving Internet Fax or mail client If the recipient has the same Internet Fax machine as yours a notification in the RFC compliant format shown in the example below will be transmitted Example MDN Message Subject Automatic Disposition Notification processed hello The message you sent on Wed 19 Jan 2000 15 28 28 0900 regarding hello has been processed by abc network com

Oki FAX 5780 User's Manual

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