Nortel Networks Meridian 1 PC Console Interface Unit User's Manual
Contents
1. during the PCCIU self test diagnostic routine Contact your Nortel distributor Figure 1 Front panel of the PC Console Interface Unit brandline insert _ headset handset volume control Status LED PC Console Interface Unit Quick Reference Guide N0039836 Page 1 of 4 Front Panel Standard 3 00 Meridian 1 PC Console Interface Unit Quick Reference Guide The back panel of the PCCIU contains the Power Fail Transfer PFT switch which enables you to answer calls directly from an M3900 Series Digital Telephone if the power fails Refer to Answering calls during a PC or power failure on page 3 The back panel also contains components used to install and troubleshoot the PCCIU The back panel Figure 2 Back panel of the PC Console Interface Unit connection for DB9 RS 232 cable from connection for third party diagnostic LEDs for the PC s serial port COM port audio applications optional maintenance Meridian 1 PC Phone In Audio Out connection for the DB25 system cable connection for Meridian power fail reset button from the MDF connector of the Digital Telephone optional transfer switch Meridian 1 system l A headset is attached to the RJ32 jack or a handset to the PJ327 two prong connector jack on either side of the PCCIU Note 1 The PCCIU supports both amplified and non amplified headsets Note 2 The PCCIU does not support carbon type headsets or handsets Contact your N2. Meridian 1 PC Console Interface Unit Quick Reference Guide This quick reference guide describes the basic components of the Meridian 1 PC Console Interface Unit PCCIU and provides instructions for what you should do if your PC power fails or the PCCIU does not work properly Note The attendant cannot receive calls until your associated PC based Console software application is up and running The front panel The front panel of the Meridian 1 PCCIU contains the following The brandline insert which you can replace with your own company s logo The alerter speaker which lets you know when you have an incoming call The volume control which enables you to adjust the headset or handset volume The Status LED which indicates the current operating status of the PCCIU Solid green indicates that the PCCIU is working properly Off indicates that there is no power going to the PCCIU Contact your system administrator Flashing red is a major alarm indicating that a system related error has occurred at the Meridian 1 system Contact your system administrator Flashing green indicates one of the following a PCCIU is in Night Service or Position Busy b Power Fail Transfer PFT switch is in the incorrect position Off c handset or headset is not connected properly Solid red indicates that the PCCIU is not communicating with the PC properly Contact your system administrator Solid yellow indicates that a failure occurred
3. ortel distributor for further information on headsets and handsets The side panel Figure 3 Side panel of the PC Console Interface Unit Standard 3 00 Page 2 of 4 PC Console Interface Unit Quick Reference Guide N0039836 Meridian 1 PC Console Interface Unit Quick Reference Guide Night Busy To remove the PCCIU from service remove the headset or handset from the PCCIU Note 1 Once the headset or handset is removed incoming calls are directed to other consoles in the customer group or to alternate answering positions if configured Note 2 Attaching the headset or handset to the PCCIU will not change the status to Idle mode Idle To place the PCCIU in Idle mode launch your PC based Console software application and activate the Busy Idle key The PCCIU status LED will light steadily when call processing may begin Note 1 Your PC based Console software application must support the Busy Idle key functionality Answering calls during a PC or power failure If the PC power fails switch the PFT switch at the back of the PCCIU from 1 On to O Off This places the PCCIU in Position Busy status Note 1 Once the PCCIU is in Position Busy status incoming calls are directed to other consoles in the customer group or to alternate answering positions if configured When the PC regains power switch the PFT to 1 On and exit the Night Busy position through the PC based Console software application Alternately y
4. ou can remove the console from service by unplugging the headset or handset from the PCCIU See Night Busy on page 3 If you experience other problems contact your system administrator PC Console Interface Unit Quick Reference Guide N0039836 Page 3 of 4 Standard 3 00 Meridian 1 PC Console Interface Unit Quick Reference Guide Standard 3 00 Page 4 of 4 PC Console Interface Unit Quick Reference Guide N0039836
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