Nikon 3100 ICP - 4.0 L User's Manual
Contents
1. Note Your Administrator can set up the system so that a single digit can be used to pick up the call instead of using the three digit access code Contact your Administrator for a list of single digit access codes To answer a call that is ringing at another extension in your Night Service Pick up group e Dial the Call Pick up single digit access code system default 8 or dial 696 You are connected to the caller of the ringing extension PIN Personal Identification Number Codes Your Administrator can assign you a PIN Personal Identification Number which locks your extension so that it cannot be used to make external calls You can also use your PIN code at another extension to access features or make external calls that would not normally be available from this extension Note You can still make internal calls and dial emergency numbers from a locked extension To lock or unlock your extension 1 Lift your handset 2 Dial 678 3 Dial your PIN code 4 Replace your handset To make an external call from another user s locked extension Lift your handset Dial 678 Dial your PIN code Access a line and dial the required external number At the end of the call replace your handset This extension remains unlocked for 60 seconds default allowing you to make further calls if required after this time the extension returns to its locked state ENDE System Speed Call Numbers Mitel Networks 3100 ICP provides2. a speed dialling memory which can contain up to 1000 external numbers An Administrator stores each number and assigns it a four digit code that you can dial to call the stored number System Speed Call numbers can only be set up and changed by an Administrator Note Contact your Administrator for a list of System Speed Call numbers To dial an external call using a System Speed Call number 1 Lift the handset 2 Dial the required System Speed Call code 10 FEATURE ACCESS CODES Account Codes Alarm Calls Alarm Call Cancel Divert All to an Extension or Extension Group Divert Always to an Extension Group Divert No Answer Busy to an Extension or Extension Group Divert No Answer Busy to an Extension Group Split Divert Always to an Extension Internal Calls Split Divert No Answer Busy Internal Calls Split Divert Always to an Extension Group Internal Calls Split Divert No Answer Busy to an Extension Group Internal Calls Split Divert Always to an Extension External Calls Split Divert Always to an Extension Group External Calls Split Divert No Answer Busy External Calls Split Divert No Answer Busy to an Extension Group External Cancel Divert Cancel Split Divert Internal Calls Cancel Split Divert External Calls Call Park Pick up Directed Call Pick up Do Not Disturb DND Extension Paging External Call Waiting Remote Call Forward Follow Me Follow Me I m Here Cancel Follow Me Group Ca
3. parties hear a warning tone Speaking privately to Party A or Party B After intruding into a conversation 1 Dial the single digit Intrude code again You are reconnected to Party A only 2 Dial the code again to reconnect to Party B only Note You cannot dial the Intrude access code to reconnect to the two parties after the call has been split however if you wish to talk to both parties again you must set up a three party conference Refer to Three Party Conference for more information on this feature Withdrawing from an intrusion To exit leaving Parties A and B in private conversation e Replace your handset Loudspeaker Paging This feature allows you to make an announcement via the loudspeaker system Note Contact your Administrator to check that your extension has the correct permissions to make an announcement To make an announcement via the loudspeaker system 1 Lift your handset and dial the Loudspeaker Paging extension number 2 Make the announcement Message Waiting You can leave a message waiting indication at an extension to alert the user to contact you The called extension user is informed of the message waiting by their Message Indicator flashing and their LCD if they have one displaying MESSAGE WAITING Note You cannot leave a message waiting indication at an extension which already has a message waiting from another user you hear reorder tone when you try To leave a message waiti
4. your incoming or outgoing calls usually for billing or accounting purposes The code identifies the account in the call records that your system keeps Account codes must be between three and twenty digits long and in the range 000 99999999999999999999 Code 000 is reserved for call privacy using it stops the complete telephone number from appearing in the call records To assign an account code to an outgoing call 1 Dial 665 2 Dial the required Account Code followed by 3 Access a line and dial the external number Alarm Calls You can set up an alarm wake up or reminder call to ring at your extension at a specified time You must answer a ringing alarm call before you can continue with any other operation at your extension When you receive an alarm call your extension rings for up to 60 seconds default or until you answer the call If you do not answer the call within this time period your extension rings again every 2 minutes default this process is repeated up to a maximum of ten times or until you answer your alarm call Note Alarm calls do not repeat on successive days which means that you must set up the alarm call daily To set up an Alarm Call from your extension 1 Dial 668 2 Dial the time using the 24 hour clock You hear dial tone indicating that the alarm is set To cancel an Alarm Call e Dial 669 Call Divert Incoming internal and external calls presented at your extension can be divert
5. 41 2 Dial the extension number where you wish to divert your calls When you lift your handset you hear interrupted dial tone indicating that your calls are being diverted To enable but not activate Follow Me from your usual extension e Dial 641 Your calls are not diverted until another extension invokes the Follow Me I m Here feature Follow Me I m Here This feature enables you to pull calls from your usual extension to the extension at which you are currently working You can use this feature to ensure that your calls continue to follow you when you are working at various desks within your office Note A Follow Me I m Here request is not allowed if the pulled from extension does not have the Follow Me feature enabled or active To enable Follow Me from your usual extension e Dial 641 To activate from a remote extension 1 Dial 642 2 Dial your extension number Your calls are diverted to the new extension When you move to another extension repeat the above steps and your calls will follow you To cancel from the remote extension 1 Dial 640 2 Dial 617 3 Dial your extension number Your calls are diverted to the new extension When you move to another extension repeat the above steps and your calls will follow you To cancel from your usual extension e Dial 640 Group Call Pick up A pick up group is a group of extensions which when one extension rings other extension users in the gr
6. ONS Analog Telephone User Guide QO MITEL it s about YOU 3100 ICP 4 0 Contents PREFACE CALL BASICS Making and Answering Calls System Hold Call Transfer Three Party Conference USING FEATURES Account Codes Alarm Calls Call Divert Call Park Pick up Directed Call Pick up Do Not Disturb Extension Paging External Call Waiting Tone External Divert Follow Me Follow Me I m Here Group Call Pick up Intrude Loudspeaker Paging Message Waiting MF Multi Frequency Tone Dialling Night Service Pick up PIN Personal Identification Number Codes System Speed Call Numbers FEATURE ACCESS CODES NN RP N ODVDOWMAOANNAAUMUNUNAHRWN hp oooO Ra Ra PREFACE This guide is for single line telephones It explains how to use the telephone and its system features System features are the special functions your telephone will perform in addition to making and receiving calls such as transferring a call or putting a caller on hold Your phone may provide other system independent features which are not described in this guide Consult the documentation supplied by the manufacturer of the phone for information about such features CALL BASICS Making and Answering Calls To make a call 1 Lift the handset 2 Dial the number To answer a call e Lift the handset System Hold With System Hold any extension user can pick up the held call if they have a DSS BLF key programmed for the holding ext
7. ed in the following ways e Divert All diverts all your calls to another destination extension or extension group without first ringing your extension e Divert when No Answer or Busy diverts your calls to another destination when you don t answer your phone or when you are on another call e Follow Me and Follow Me I m Here diverts your calls to another extension where you wish to take your calls See Follow Me and Follow Me I m Here elsewhere in this guide for more information e External Divert diverts all your incoming calls to an external destination for example a mobile phone or you home number For more information see External Divert elsewhere in this guide e Split Divert diverts your incoming internal calls and external calls to different destinations To program and activate Call Divert 1 Dial one of the following 611 Divert Always to an Extension 618 Divert Always to an Extension Group 620 Divert No Answer Busy to an Extension 619 Divert No Answer Busy to an Extension Group 621 Split Divert Always to an Extension Internal Calls 622 Split Divert No Answer Busy to an Extension Internal Calls 629 Split Divert Always to an Extension Group Internal Calls 627 Split Divert No Answer Busy to an Extension Group Internal Calls 631 Split Divert Always to an Extension External Calls 638 Split Divert Always to an Extension Group External Calls 632 Split Divert No Answer Busy to an Exten
8. ension To place a call on System Hold e Quickly press and release the hookswitch or press the RECALL LINK or FLASH button if available e Replace the handset To retrieve a call from System Hold 1 Lift the handset 2 Quickly press and release the hookswitch or press the RECALL LINK or FLASH button if available Call Transfer This feature allows you to move a call from your extension to another To Transfer an active call 1 Quickly press and release the hookswitch or press the RECALL LINK or FLASH button if available 2 Dial the number of the third party 3 Do one of the following To complete the Transfer hang up m To announce the Transfer wait for an answer consult and then hang up Note If the call is unanswered it returns to your extension Three Party Conference This feature allows you to set up a conference call consisting of yourself and two extension users or another extension user and an external call To form a Conference when a two party call is already in place or to add another party to an existing Conference 1 Quickly press and release the hookswitch or press the RECALL LINK or FLASH button if available 2 Dial the number of the next party 3 Wait for an answer 4 Dial 3 or another digit as determined by the System Administrator To leave a Conference e Hang up USING FEATURES Account Codes An account code is a series of digits that you assign to
9. feature disables your ringer Extension users calling you hear busy tone and a message similar to the following is displayed on their LCD if they have one EXT xxxx DND To activate Do Not Disturb e Dial 607 When you lift your handset you hear interrupted dial tone indicating that the feature is active To deactivate Do Not Disturb e Dial 607 Extension Paging This feature allows you to turn on the loudspeaker at another extension or at a number of extensions and broadcast a message to these extension users You can use Extension paging to page 1 another extension user 2 all extension users in an extension group 3 all extension users on the system To page an extension or extension group 1 Lift the handset 2 Dial 644 3 Do one of the following Dial to page all extensions m Dial a specific extension or extension group number 4 Make the announcement External Call Waiting Tone This feature enables or disables Call Waiting tone on your extension When enabled a short burst of tone is generated when an external call arrives at your extension and your extension is busy When Call Waiting tone is heard you can leave the incoming call unanswered until you have finished the current call or place the current call on hold and answer the new call To enable Call Waiting tone 1 Dial 687 2 Press 1 3 Replace your handset To disable Call Waiting tone 1 Dial 687 2 Press 0 3 Replace your
10. handset External Divert This feature allows you to divert your incoming calls to an external destination for example a mobile phone or your home number Notes e This feature is not available at all extensions please contact your Administrator if you require this feature e Invoking External Divert cancels any active internal call diversions and vice versa e You cannot divert your calls to an external destination if you are diverting to an internal extension or vice versa To divert all your calls to an external destination 1 Dial 688 2 Dial the external number including the line access number you wish to divert your calls to When you lift your handset you hear interrupted dial tone indicating that you are diverting your calls To divert your calls to the destination you dialled when you last used External Divert 1 Dial 688 2 Press to complete the digit sequence To cancel External Divert e Dial 617 Follow Me This feature allows you to temporarily divert your calls to another extension before leaving to work at another desk your calls follow you to the other desk If you do not dial a target extension number when setting up this feature the feature is enabled but is not fully active this means that another extension can pull calls from your extension at a later time by using the Follow Me I m Here feature To enable your calls to follow you to another extension 1 From your extension 6
11. ll Pick Up Directed Message Waiting Cancel Message Waiting Night Service Pick Up PIN Codes zii 665 668 669 611 618 620 619 621 622 629 627 631 638 632 639 617 612 630 660 677 607 644 687 688 641 642 640 666 673 628 696 678 QA MITEL TM Trademark of Mitel Networks Corporation Copyright 2003 Mitel Networks Corporation All rights reserved
12. ng indication at an extension 1 Lift you handset and dial 673 2 Dial the extension number To cancel a Message Waiting indication 1 Lift you handset 2 Dial 628 3 Dial the extension number of the called extension Note A message waiting indication can only be canceled from your extension MF Multi Frequency Tone Dialling If your system has loop disconnect signalling you can still access services that require the use of multi frequency tones such as banking and voicemail systems Your Administrator can advise on the type of signalling in use on the system To activate MF tones 1 Access a line 2 Dial the external number to access the service you require You hear ringing tone and an indication of the system answering Press The signalling from your extension is now multi frequency all digits now dialed are received and acted upon by the called system 3 When the call is finished replace you handset The signaling is now reset to its original setting Night Service Pick up The Night Service feature allows an Administrator to direct incoming external calls outside of normal working hours to one or more extensions There are two Night Service groups available and an extension can be included in either or both groups When either of the Night Service modes is active the Night Service Pick up feature allows you to pick up external call that is ringing at another extension in your Night Service Pick up group
13. oup can pick up the call If there is more than one call ringing an external call will always be answered before an internal or reverted call Note Your Administrator can set up the system so that a single digit can be used to pick up the call instead of using the three digit access code Contact your Administrator for a list of single digit access codes To answer a call that is ringing at another extension in your pick up group 1 Lift your handset 2 Dial the single digit access code 8 system default or 666 You are connected to the caller of the ringing extension Intrude This feature allows you to enter an established call and speak to the parties involved your entry is announced by a warning tone that all parties can hear The availability of this feature depends on the Intrude Priority assigned to your extension Check with your Administrator You cannot intrude on an extension which has SUPER intrude priority a higher intrude priority than allocated at your own extension a Three Party Conference call in progress Do Not Disturb activated Note A single digit access code is required to use Intrude Ask your Administrator for the code Intruding on an Established Conversation You attempt to call extension A but A is in conversation with party B and you hear busy tone e Dial the single digit Intrude code Parties A and B hear a short warning tone before you are connected During the intrusion all
14. sion External Calls 639 Split Divert No Answer Busy to an Extension Group External Calls 2 Dial the destination extension or extension group number 3 Hang up To cancel Call Divert Dial one of the following codes 617 cancel all diversions 612 cancel internal call diversions 630 cancel external call diversions Call Park Pick up This feature allows you to pick up an external call held on a specific line by another extension An extension user broadcasts a message informing you that you have a call waiting to be answered and on which line the call is held Note Your Administrator can set up the system so that a single digit can be used to pick up the call instead of using the three digit access code On receiving a broadcast message of a call waiting to be answered on a specific line for you 1 Dial 660 2 Dial the line number using the two digit format for example 01 You are now connected to the caller Directed Call Pick up This feature allows you to answer a call ringing at any extension in the system If there is more than one call ringing an external call will always be answered before an internal or reverted call To answer a call that is ringing at another extension e Either dial 677 followed by the ringing extension s number OR e Dial the single digit Directed Call Pick up access code determined by your Administrator followed by the ringing extension s number Do Not Disturb This
Download Pdf Manuals
Related Search