Netgear WN3100RPv2 User Guide
Contents
1. Open a web browser window from the same computer or WiFi device The browser takes you directly to the extender login screen If you are not automatically directed to login screen enter www mywifiext net in the address field The login screen displays 3 Click the NEW EXTENDER SETUP button Get Started 11 N300 WiFi Range Extender The first time that you log in to the extender the Create Account screen displays If the Create Account screen does not display go to www mywifiext net Create Account 4 Complete the fields and click the NEXT button 5 When prompted select your country or region from the Regional Settings menu and click the NEXT button Welcome to NETGEAR genie How would you like to use your extender Learn More WIFI RANGE EXTENDER Setup Later gt gt 6 Click the WIFI RANGE EXTENDER button The extender scans for WiFi signals and finds the WiFi networks in your area and displays a list 7 Select a WiFi network to extend and click the NEXT button If your existing WiFi network is hidden select the Manually input my wireless SSID radio button and type your WiFi network name You are prompted to enter the password for the WiFi network that you selected 8 Type the WiFi network password also called passphrase or security key in the Password Network Key field and click the NEXT button 9 Set the network name SSID and password for your new extender WiFi networ2. Connect Davicas WPS EB Enable WPS Ps 10003015 Adjust the settings Click the SAVE button Your settings are saved Deny Access to a Computer or WiFi Device By default access control is disabled so that it is easy for you to connect to the extender s WiFi networks You can deny network access to specific computers and WiFi devices based on their MAC addresses Each network device is assigned a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the WiFi device If you cannot access the label you can display the MAC address using the network configuration utilities of the computer You might also find the MAC addresses on the Connected Devices screen see View Connected Devices on page 19 Extender Network Settings 27 N300 WiFi Range Extender gt To use WiFi access control to deny access 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Wireless gt Connected Devices Connected Devices WiFi Extender IP Address Hetweorrk Name WAC Address Virtual MAC Add
3. Turn Password Protection Off and On e Recover a Forgotten User Name or Password e Automatically Adjust for Daylight Saving Time e Manually Set the Extender Clock e Back Up and Manage the Extender Configuration e Return the Extender to Its Factory Default Settings e Update the Firmware e Restart the Extender Remotely 31 N300 WiFi Range Extender Change the Extender User Name and Password You can change the user name and password to log in to the extender gt To add an extender user 1 2 eo 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Password Password In the New User Name field type an email address Type the password in the New Password field and the Verify Password field Select questions and enter the answers Click the SAVE button Your settings are saved Maintain and Monitor the Extender 32 N300 WiFi Range Extender Turn Password Protection Off and On NETGEAR recommends that you leave password protection on to help keep your network secure You can turn password protection off and on To turn password protection off and on 1 On a computer or WiFi device that is connected to the extender netw
4. and hold it for about seven seconds WW Reset button ig if F 2 Release the button CAUTION Do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting The extender resets and restarts This process takes about one minute Maintain and Monitor the Extender 37 N300 WiFi Range Extender Log In and Reset the Extender to Factory Settings CAUTION This process erases any settings that you configured in the extender To log in to the extender and reset the extender to factory default settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings gt Other AN CAUTION After you click the RESET button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 6 Click the RESET button A confirmation pop up screen displays 7 Confirm your decision The extender returns to its factory settings and restarts This process takes about one minute Maintain and Monitor the Extender 38 N300 WiFi Range Extender Update the Firmware Unless you changed the s
5. automatically disconnected 2 To restart the extender remotely 1 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Other The Other Settings screen displays Click the RESTART button and click the Yes button to confirm The extender restarts which takes about two minutes Maintain and Monitor the Extender 40 FAQs and Troubleshooting This chapter covers the following topics FAQs Extend a Network with MAC Filtering or Access Control Lists Cannot Connect to the Extender Cannot Join a WiFi Network and Receive an Error Message 41 N300 WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender The web browser setup guide keeps asking me for my network password passphrase or security key and am sure that entered the correct password What can I do The extender is probably placed at the borderline of the range covered by the router or access point To improve your signal strength move your extender closer to your router and make sure that the Router Link LED lights solid amber or green If you are using WEP security make sure that you are typing the network password in the c
6. extender and apply power 1 Place your extender in the same room as your WiFi router Proximity to the WiFi router is required only during the initial setup process 2 Plug the extender into an electrical outlet 3 Wait for the Power LED to light amber and then turn green If the Power LED does not light slide the Device On Off switch on the side of the extender to the On position Connect to an Existing WiFi Network To extend the range of your WiFi network you must connect the extender to your existing WiFi network You can do this in one of two ways Connect with WPS For more information see Connect with WPS e Connect with web browser setup For more information see Connect with Web Browser Setup on page 11 Connect with WPS Wi Fi Protected Setup WPS lets you join a secure WiFi network without typing the network name and password Note WPS does not support WEP network security If you are using WEP security follow the instructions in Connect with Web Browser Setup on page 11 gt To use WPS to connect the extender to your WiFi router 1 Press the WPS button your router or access point 2 Within two minutes press the WPS button on your extender Get Started 10 N300 WiFi Range Extender The WPS LED lights solid green the Router Link LED lights and the extender connects to your existing WiFi network a If the Router Link LED does not light try again If it still does not light see Connect
7. icon The extender menu displays 5 Select Settings gt Other 6 Click the BROWSE button 7 Locate and select the previously saved backup file By default the name of the backup file is NETGEAR_WN300RPv2 cfg AN CAUTION After you click the RESTORE button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 8 Click the RESTORE button A confirmation pop up screen displays 9 Confirm your decision The extender configuration is restored and the extender restarts This process takes about one minute Maintain and Monitor the Extender 36 N300 WiFi Range Extender Return the Extender to Its Factory Default Settings Under some circumstances for example if you lose track of the changes that you made to the extender settings you might want to erase the configuration and reset the extender to factory default settings To reset the extender to factory default settings you can either use the Factory Reset button on the side panel or log in to the extender and reset it For a list of factory default settings see Factory Default Settings on page 48 Use the Factory Reset Button CAUTION This process erases any settings that you configured in the extender gt To use the Factory Reset button to return the extender to factory default settings 1 Insert a straightened paper clip into the hole of the Factory Reset button
8. nearen 29 Set Up the Extender to Use a Static IP Address 0 0 ce cece eee 30 Chapter 4 Maintain and Monitor the Extender Change the Extender User Name and Password cc ee eeeeeee 32 Turn Password Protection Off and ON ccc tenes 33 Recover a Forgotten User Name or Password 00 0 cece eee eeees 33 Automatically Adjust for Daylight Saving Time 0 cee ee eee 34 Manually Set the Extender Clock 0 0 cc ccc cece n ees 34 Back Up and Manage the Extender Configuration 0 0 008 35 N300 WiFi Range Extender Back Up the Configuration Settings 2 6 cicco taeawenederdiaiekadsanus Restore the Configuration Settings 0 cece cece ee eens Return the Extender to Its Factory Default Settings 005 Use the Factory Reset Button 0 0 ccc cece eens Log In and Reset the Extender to Factory SettingS 008 Update the Firmware 0 ccc cc cnet e nen teen eens Restart the Extender Remotely 0 0 cc cece cece ee eee e eens Chapter 5 FAQs and Troubleshooting Pe oe ce eee oe eee eee eke eee ee ee eee E ER T E Extend a Network with MAC Filtering or Access Control Lists Cannot Connect to the Extender 0 cece cece cece eee ee eee Cannot Join a WiFi Network and Receive an Error Message Appendix A Factory Settings and Technical Specifications Factory Default SCMINGS 2 40 cac
9. the Extender and Apply Power cece cece cece eee e ees 10 Connect to an Existing WiFi Network 4 26 i4 0c cdadecwsiedadedvdrad an 10 Find the Best LOCATION 4 44 lt 0004 4b eee oedNsd eee beds adedes nanan wen 13 Connect an Ethernet Enabled Device 0 0 ccc eee ee 14 Use the Extender in Access Point Mode 0 0 c ccc eee eens 14 Log In to the Extender After Installation 0 0 0 cece eens 16 Run Smart Setup Installation lt s 4s06ce ac aiedseedadietvdndeeerecsaeed 17 Chapter 3 Extender Network Settings Adjust the WiFi Coverage ussssuusenununsenren n runrrrrunren ne 19 View Connected Devices 1 ke ccc cece enn ene rreren 19 view Wiel Se nd nen ce sa cetay onan ssi E R TE R Sa E E A a 20 Change the WiFi Network Name 0 0 cece cece ee ence ence sen 21 Turn Off the SSID Broadcast to Create a Hidden Network 21 Disable or Enable the WiFi Radio 0 ccc ccc eee teen ees 22 Change the WiFi SPCCO ccicccaveeedevocncndobovevedessiedavaaasewns 23 Use WPS to Add a Computer to the Extender s WiFi Network 24 Use WPS with the Push Button Method 00 c eee cece eens 25 Use WPS with the PIN Method 0 0c cece eee eee e eee ees 25 Specify WPS SUNOS otc at 04e4cnsasdtetsciusidustetisinniet4cndaanans 26 Deny Access to a Computer or WiFi Device cece cee eee 27 Set Up an Access Schedule 0 0 nannan
10. two main jobs e The extender connects to a working WiFi network When the extender connects over WiFi to an existing network it functions as a network client similar to how a WiFi device connects to a network e The extender acts as an access point for WiFi devices The extender broadcasts its own WiFi network that WiFi devices can join In its role as an access point the extender performs tasks that WiFi routers do such as broadcasting its network name SSID The extender must do each of these jobs so that both ends of the bridge are in place Overview 7 N300 WiFi Range Extender WiFi Range Extender Boosts the range of your existing WiFi and creates a stronger signal in ee poe hard to reach areas Existing WiFi Sometimes your router does not provide the WiFi coverage that you need Figure 2 Range extender in a home Overview 8 Get Started This chapter covers the following topics Use the Extender in Extender Mode Use the Extender in Access Point Mode Log In to the Extender After Installation Run Smart Setup Installation N300 WiFi Range Extender Use the Extender in Extender Mode Place the extender apply power and connect it to your WiFi network Note You can also use the extender as a WiFi access point and create a new WiFi hotspot by using a wired Ethernet connection See Use the Extender in Access Point Mode on page 14 Place the Extender and Apply Power gt To place the
11. NETGEAR N300 WiFi Range Extender Model WN310O0ORPv2 User Manual February 2015 202 11455 01 350 East Plumeria Drive San Jose CA 95134 USA N300 WiFi Range Extender Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Contents Chapter 1 Overview Meet Your Extender ccc cece cece cc eee eee ete eeeeeeaeeees 6 When to Use Your Extender 0 cece cece ee eee cece ee eeeees 7 How the Extender Works cc cece cece cee e cence ee eeeeeeeees 7 Chapter 2 Get Started Use the Extender in Extender Mode 0 0 0 0 cc cece cece eee ees 10 Place
12. a signal in the 2 4 GHz band If you disable the WiFi radio then no one can connect with WiFi to the extender gt To disable or enable the WiFi radio 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net Extender Network Settings 22 N300 WiFi Range Extender You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Wireless Wireless CANCEL Ri gional Satine Hath Amanta General 246Hz Network 6 Select or clear the Enable 2 4 GHz WiFi check box 7 Click the SAVE button Your settings are saved Change the WiFi Speed gt To change the WiFi speed 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Extender Network Settings 23 N300 WiFi Range Extender 5 Select Settings gt Wireless Wireless General 246Hz Network 6 In the WiFi Speed menu select a speed 7 Click the SAVE button Your settings are saved Use WPS to Add a Computer to the Extender s WiFi Network WPS WiFi Protected Setup lets you c
13. ates the connection between the extender and the router or access point e Solid green Best connection Tm e Solid amber Good connection e Solid red Poor connection e Off No connection Router Link Client Link This LED indicates the connection between the extender and a computer or WiFi gt Bove Solid green Best connection Solid amber Good connection Solid red Poor connection Off No connection Overview 6 N300 WiFi Range Extender Table 1 Front panel LEDs continued Solid amber The extender is booting Solid green The extender is powered on Off The extender is powered off Solid green WiFi security is enabled WPA or WPA2 Blinking green A WPS connection is being established Off WiFi security is not enabled V7 sm gt i a Note If the Router Arrow LED or Client Arrow LED blinks see Find the Best Location on page 13 If no arrow LEDs light the extender is in a good location When to Use Your Extender NETGEAR recommends that you connect through the extender network only when the WiFi device is in a dead zone where connection from the existing network is poor or nonexistent Data traffic routed through the extender is inherently slower than traffic routed directly from the network How the Extender Works The extender works like a bridge between a WiFi router or a WiFi access point and a WiFi device outside the range of the WiFi router The extender performs
14. atidebocecnsteitkatdnageiaaned ea da bos Technical and Environmental Specifications 0 0 0 cece ee ee ees Overview The WiFi Range Extender boosts your existing network range and speed delivering dual band WiFi You can also use the extender in access point mode as a WiFi access point and create a new WiFi hotspot by using a wired Ethernet connection This chapter covers the following topics e Meet Your Extender e When to Use Your Extender e How the Extender Works Note For more information about the topics covered in this manual visit the support website at support netgear com Note Firmware updates with new features and bug fixes are made available from time to time on downloadcenter netgear com Some products can regularly check the site and download new firmware or you can check for and download new firmware manually N300 WiFi Range Extender Meet Your Extender Before you install your extender familiarize yourself with its LEDs buttons and port _ Router Client Arrow Arrow LED LED _ Client Link LED Router Link LED WPS button Ethernet port Factory Reset button Power LED a i ng ETe to EAR WPS LED r Device On Off switch bs Pass through power socket Power connector _ varies by region varies by region Figure 1 LEDs and USB port The following table describes the LEDs Table 1 Front panel LEDs This LED indic
15. ble Add the extender s MAC 2 address to your router s MAC filter table You must type 02 0F B5 first then type the last six digits of your MAC 2 address after For example if your MAC 2 address is C4 04 15 5F 20 AC type 02 0F B5 5F 20 AC in your router s MAC filter table Convert the extenders MAC 1 address and add the new MAC 1 address to your router s MAC filter table a Convert the first two hexadecimal values in the extender s MAC 1 address to binary For example say the first two hexadecimal values in your MAC 1 addresses are C4 The binary code for C is 1100 and the binary code for 4 is 0100 Therefore the binary code for C4 is 1100 0100 o o qe C Cs Ce es cs ee FAQs and Troubleshooting 44 N300 WiFi Range Extender Hexadecimal Values Binary Numbers b Toggle the second to last digit of the binary code to 1 or 0 If the second to last digit is 1 toggle it to 0 If the second to last digit is 0 toggle it to 1 For example if the binary code is 1100 0100 the new binary code is 1100 0110 c Convert the new binary code back to a hexadecimal value For example if the binary code is 1100 0110 the new hexadecimal value is C6 Binary numbers Hexadecimal Values Values d Replace the first two hexadecimal values in the old MAC 1 address with the new value that you converted and add the new MAC 1 address to your router s MAC filter table For example if your old MAC 1 address wa
16. cannot get an IP address from the extender and cannot access the Internet To allow the wireless device to receive an IP address from the extender and access the Internet you must provide the translated MAC address to the router gt To add a translated MAC address to your router 1 Log in to your router and disable the MAC filter wireless access control or ACL For more information about how to disable your router s MAC filter wireless access control or ACL see your router s documentation 2 Power on the extender and connect all of your WiFi devices to the extender 3 Make sure that the Link LED remains lit 4 Log in to your extender a Launch a web browser b Enter www mywifiext net in the address field of the browser A login screen displays c Enter your email address and password and click the LOG IN button 5 Select Settings gt Wireless FAQs and Troubleshooting 43 10 11 N300 WiFi Range Extender The Wireless screen displays Scroll down and select Connected Devices The Connected Devices section displays the MAC addresses and virtual MAC addresses for computers and WiFi devices that are connected to the extender network On the router add all of the virtual MAC addresses from your extender to your router s MAC filter table Unplug the extender and look on the product label to find the extender s MAC 1 and MAC 2 addresses Add the extender s MAC 1 address to your router s MAC filter ta
17. ce is established the Client Link LED gt lights solid green Launch a web browser Enter www mywifiext net in the address field of the browser A login screen displays Enter your email address and password and click the LOG IN button The Status screen displays Click the SMART SETUP button The Welcome screen displays Click the WIFI RANGE EXTENDER button The extender scans for WiFi signals and finds the WiFi networks in your area and displays a list Select your WiFi network and click the NEXT button When prompted enter the password to connect to your WiFi network and click the NEXT button A message displays when the extender connects to your existing router s WiFi network Click the NEXT button The extender applies your settings to its WiFi network names and WiFi passwords During this change the extender disconnects you from its WiFi network When prompted connect your WiFi devices to the extender WiFi network and click the CONTINUE button The registration screen displays Complete the registration fields and click the FINISH button to complete the setup lf you do not want to register your extender click the Skip Registration link Note that you must register your extender before you can use NETGEAR telephone support The Status screen displays Get Started 17 Extender Network Settings This chapter covers the following topics Adjust the WiFi Coverage View Connected Devices View WiFi Sett
18. er a user name and password Enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings gt Wireless Wireless General 2 4GHz Network 6 In the Network Name SSID field tyoe a network name 7 Click the SAVE button Your settings are saved Turn Off the SSID Broadcast to Create a Hidden Network By default the extender broadcasts its WiFi signal so that its wireless network names SSIDs are easy for you to find and connect to from your computer tablet or smartphone You can turn off the SSID broadcast to create a hidden WiFi network To connect to a hidden network you must know its SSID and password and manually enter them Extender Network Settings 21 N300 WiFi Range Extender gt To turn off the SSID broadcast to create a hidden network 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net You are prompted to enter a user name and password 3 Enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings gt Wireless Wireless Regional Settings Month Amenta General 2 4G6Hz Network 6 Clear the Broadcast Network Name SSID check box 7 Click the SAVE button Your settings are saved Disable or Enable the WiFi Radio By default the extender s WiFi radio broadcasts
19. ernet access Click the Add Time button to add the time that you specified to the Scheduled Times table Click the SAVE button Your settings are saved Extender Network Settings 29 N300 WiFi Range Extender Set Up the Extender to Use a Static IP Address The extender comes set up to use a dynamic IP address which is the correct setting for most home networks gt To set up the extender to use a static IP address 1 2 8 9 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Wireless Settings The WiFi Settings screen displays Scroll to the IP Address section By default the Dynamically get IP Address from Router radio button is selected Select the Use Static IP Address radio button IP Address Get Dynamically IP Address From Router Use Static IP Address P Address P Subnet Mask sateway IP Address Primary DNS Complete the fields to specify the IP network IP addresses Click the SAVE button Your settings are saved Extender Network Settings 30 Maintain and Monitor the Extender This chapter covers the following topics e Change the Extender User Name and Password e
20. ettings in the Firmware Update screen previously the extender is set up to check for new firmware automatically at login 2 To check manually for new firmware and if available update the firmware 1 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Firmware Update Firmware Update Chack far U prelate Click the CHECK ONLINE button If new firmware is available follow the onscreen prompts to download it onto your computer Note You might need to unzip the firmware file Click the BROWSE button Locate and select the new firmware file The firmware file name ends with a chk extension A N CAUTION After you click the UPLOAD button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 10 Click the UPLOAD button The firmware update starts and the extender restarts The firmware update process takes a couple of minutes Maintain and Monitor the Extender 39 N300 WiFi Range Extender Restart the Extender Remotely You can log in to the extender and restart it When the extender restarts all computers and WiFi devices that are connected to its WiFi network are
21. gs if you change the extender configuration settings but are not content with the new settings you can restore the extender configuration to the backed up settings Back Up the Configuration Settings You can back up the configuration file of the extender 2 To back up the extender configuration settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Other Click the BACKUP button Your browser extracts the configuration file from the extender By default the name of the backup file is NETGEAR_WN300RPv2 cfg If your browser is not set up to save downloaded files automatically locate where you want to save the file Restore the Configuration Settings You can restore the configuration file of the extender to a previously saved configuration file Maintain and Monitor the Extender 35 N300 WiFi Range Extender gt To restore the extender configuration settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net You are prompted to enter a user name and password 3 Enter your email address and password 4 Click the Menu
22. ings Change the WiFi Network Name Turn Off the SSID Broadcast to Create a Hidden Network Disable or Enable the WiFi Radio Change the WiFi Speed Use WPS to Add a Computer to the Extender s WiFi Network Specify WPS Settings Deny Access to a Computer or WiFi Device Set Up an Access Schedule Set Up the Extender to Use a Static IP Address 18 N300 WiFi Range Extender Adjust the WiFi Coverage You can set the extender s WiFi coverage depending on how large you want your coverage area to be gt To adjust the WiFi coverage 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Do More gt WiFi Coverage WiFi Coverage Adjust the output and range of your extengec WiFi network For a smaller coverage area choose a lower output power percentage For a larger coverage area sele higher output power owe perc entage ar n lect a jhe Jtput l ee eee en ila aaa P z Wireless Output Power 25 A f lt Select a Wireless Output Power radio button If your extender is covering a small area select a lower output power percentage If your extender is covering a large area select a higher output power percentage Click the SAVE button Your sett
23. ings are saved View Connected Devices You can view a list of devices that are connected to the extender network gt To view connected devices 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Extender Network Settings 19 N300 WiFi Range Extender 4 Click the Menu icon The extender menu displays 5 Select Settings gt Wireless gt Connected Devices Connected Devices IP Aaldiess Wired Devices IP Addiess WAC Address Virtual MAC Pehar e WIFI Devices View WiFi Settings gt To view the WiFi settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net You are prompted to enter a user name and password 3 Enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings gt Wireless The WiFi settings display Extender Network Settings 20 N300 WiFi Range Extender Change the WiFi Network Name gt To change the WiFi network name 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net You are prompted to ent
24. k the first time you join the extender network an arrow LED blinks for two minutes If this happens adjust the position of the extender W J Ifthe Router Arrow LED blinks move the extender closer to the router l e If the Client Arrow LED a WDblinks move the computer or WiFi device closer to the extender If no arrow LEDs are lit the extender is in a good location Get Started 13 N300 WiFi Range Extender Connect an Ethernet Enabled Device After the extender is connected to your existing WiFi network you can connect a wired device to the extender using an Ethernet cable The device can then access your existing network through the extender s WiFi connection Figure 3 Rear panel Ethernet LAN port Use the Extender in Access Point Mode You use the extender as a WiFi access point which creates a new WiFi hotpsot by using a wired Ethernet connection Figure 4 Extender in access point mode Get Started 14 N300 WiFi Range Extender gt To use the extender in access point mode 1 2 Plug the extender into an electrical outlet Wait for the Power LED to light amber and then turn green If the Power LED does not light slide the Device On Off switch on the side of the extender to the On position Use an Ethernet cable to connect the extender to the router Ethernet LAN port or the remote Ethernet LAN jack with LAN access The extender joins the LAN and creates a WiFi hotsp
25. k and click the NEXT button The extender connects to your existing WiFi network You are prompted to connect your computers and WiFi devices to the extender network 10 Use a WiFi network manager on the computer or WiFi device to connect to the new extended WiFi network Get Started 12 N300 WiFi Range Extender Repeat this step for all of your computers and WiFi devices 11 Click the CONTINUE button A message displays confirming that the extender is connected to the new extended WiFi network 12 Click the NEXT button The registration screen displays 13 Complete the registration fields and click the FINISH button to complete the setup lf you do not want to register your extender click the Skip Registration link Note that you must register your extender before you can use NETGEAR telephone support The Status screen displays 14 Unplug the extender and move it to a new location closer to the area with a poor WiFi signal The location that you choose must be within the range of your existing WiFi router network 15 Plug the extender into an electrical outlet Wait for the Power LED to light amber and then turn green If the Power LED does not light slide the Device On Off switch to the On position 16 Use the Router Link LED to help you choose a spot where the extender to router connection is optimal The extender connects to your existing router s WiFi network Find the Best Location If the WiFi signal is wea
26. lowing table shows the factory default settings Table 2 Factory default settings Co e Data rate in the 2 4 GHz band DHCP 1 Maximum WiFi signal rate IEEE Standard 802 11 Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical and Environmental Specifications The following table shows the technical and environmental specifications Table 3 Technical specifications Technical Specifications Network protocol and Data and routing protocols TCP IP DHCP server and client DNS relay NAT standards compatibility many to one VPN pass through IPSec PPTP Physical specifications Dimensions 14 x 55 x 32 5 mm 0 55 x 2 17 x 1 28 in Weight 175 g 6 17 oz Environmental Operating temperature 32 to 140 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Interface Local 10BASE T 100BASE TX 1000BASE TX Ru 45 802 11n 802 119 802 11b Factory Settings and Technical Specifications 48
27. onnect a computer or WiFi device to the extender s network without entering the WiFi network passphrase or key Instead you use a WPS button or enter a PIN to connect If you use the push button method the WiFi device that you are trying to connect must include a physical push button or a software button If you use the PIN method you must know the PIN of the WiFi device that you are trying to connect WPS supports WPA and WPA2 WiFi security If your extender network is open no WiFi security is set connecting with WPS automatically sets WPA WPA2 WiFi security on the extender network and generates a random passphrase You can view this passphrase on the WiFi Settings screen for more information see View WiFi Settings on page 20 For information about using WPS to connect the extender to a WiFi network during setup see Use the Extender in Access Point Mode on page 14 Extender Network Settings 24 N300 WiFi Range Extender Use WPS with the Push Button Method To use the push button method to connect a WiFi device to the extender s WiFi network the WiFi device that you are trying to connect must have a physical button or a software button To use WPS to add a computer or WiFi device to the extender s WiFi network 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and
28. ork launch a web browser In the address field of your browser enter www mywifiext net A login prompt displays Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Password The Password Settings screen displays Select the Password Off or Password On radio button Click the SAVE button Your settings are saved Recover a Forgotten User Name or Password gt lf you changed the password to access the extender and set up password recovery you can recover your password if you lose it To recover your password to access the extender 1 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Click the Username amp Password Help link A screen displays requesting the answers to your security questions Enter the saved answers to your security questions Click the NEXT button Your email and password are displayed Click the BACK button A login screen displays Log in to the extender Maintain and Monitor the Extender 33 N300 WiFi Range Extender Automatically Adjust for Daylight Saving Time gt To set up the extender to automatically adjust for daylight saving time 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the addres
29. orrect field lam connected to NETGEAR_EXT and launched a browser Why can t I see the web browser setup guide Try these troubleshooting steps e Make sure that your computer is set up to use DHCP most are e Make sure that the Client Link LED Jf is green and that you are using a valid IP address e Relaunch the web browser and enter www mywifiext net in the address field Type your user name and password and click the LOG IN button e If you are installing the extender as an access point make sure that you are connecting your computer or WiFi device to the extender through a WiFi connection instead of an Ethernet connection forgot my login email and password What can I do On the login screen click the Username amp Password Help link to answer the security questions you set up during the initial setup If you forgot the answers to your security questions do the following to set up your login credentials again 1 Reset the extender to its factory default settings For more information about how to reset the extender see Return the Extender to Its Factory Default Settings on page 37 2 Launch a web browser 3 Enter www mywifiext net in the address field of the browser The login screen displays 4 Click the NEW EXTENDER SETUP button The Create Account screen displays 5 Complete the fields to set up your user name and password FAQs and Troubleshooting 42 N300 WiFi Range Extender My router
30. ot Use a WiFi network manager on a computer or WiFi device to find and connect to the NETGEAR_EXT SSID WiFi network After the connection with the computer or WiFi device is established the Client Link LED lights Launch a web browser and enter www mywifiext net in the address field A login screen displays Click the NEW EXTENDER SETUP button The first time that you log in to the extender the Create Account screen displays If the Create Account screen does not display visit www mywifiext net Create Account 7 Complete the fields and click the NEXT button You are prompted to select your region 8 Select your country or region from the Regional Settings menu and click the NEXT button Welcome to NETGEAR genie How would you like to use your extender Learn More WIFI RANGE EXTENDER Setup Later gt gt Get Started 15 10 11 12 13 14 15 Log N300 WiFi Range Extender Click the ACCESS POINT button The extender checks for an Internet connection through the router that you connected to the extender Set the network name SSID security option and password and click the NEXT button Your settings are applied and the extender is ready to be used as an access point Use a WiFi network manager on the computer or WiFi device to connect to the new access point network Repeat this step for all of your computers and WiFi devices Click the CONTINUE button A screen displays tha
31. password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Do More gt Connect Devices WPS WiFi Protected Setup WPS fou can securely connect WiFi client devices to the extender using the WPS feature Push Button recommended PIN Number WIR PROTECTED SETUP TAES Leave the Push Button recommended radio button selected Click the WIFI PROTECTED SETUP WPS button The WPS LED e blinks green for two minutes For two minutes the extender attempts to add the computer or WiFi device to its WiFi network Within two minutes go to the computer WiFi device and press or click its WPS button To verify that the WiFi device is connected to the extender s WiFi network select Settings gt Connected Devices The WiFi device displays onscreen Use WPS with the PIN Method To use the PIN method to connect a WiFi device to the extender s WiFi network you must know the PIN of the WiFi device that you are trying to connect Extender Network Settings 25 N300 WiFi Range Extender gt To add a computer or WiFi device to the extender s WiFi network 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net You are prompted to enter a user name and password 3 Enter your email address and password 4 Click the Menu icon The e
32. rd25 e If the extender cannot detect your WiFi network check to see if your WiFi network is still working Make sure that the WiFi router is turned on If possible move the extender closer to the WiFi router e If the Router Link LED is red the WiFi connection between the WiFi router and the extender is poor You can establish the best connection with a clear line of sight between the extender and the WiFi router Make sure that no physical obstacles exist between the extender and the WiFi router and try to move the extender closer to the WiFi router If you use Smart Setup and the extender does not connect to the WiFi router does not connect to the Internet or cannot get an IP address from the WiFi router Smart Setup displays a message to notify you that the extender is not configured To run Smart Setup again click the YES button To manually configure the extender click the NO CONFIGURE MANUALLY button FAQs and Troubleshooting 46 Factory Settings and Technical Specifications A This appendix covers the following topics Factory Default Settings Technical and Environmental Specifications 47 N300 WiFi Range Extender Factory Default Settings To reset the extender to factory default settings you can use either the Factory Reset button on the side panel or you can log in to the extender and use its ERASE feature For more information see Return the Extender to Its Factory Default Settings on page 37 The fol
33. res Tee T Wired Devices WiFi Devices Dewit 5 Mame MA Add ess Virtual MA Adidpess CANCEL In the WiFi Devices section select the Enable Access Control check box The WiFi devices table displays the names and MAC addresses of WiFi devices that are connected to the extender Select the Deny check box for the device Click the SAVE button Your settings are saved and that device cannot connect to the extender s WiFi network Extender Network Settings 28 N300 WiFi Range Extender Set Up an Access Schedule You can control access to all users during specific periods of the day You can set up an access schedule that prevents Internet access through the extender network based on the times that you set gt To set up an access schedule 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Do More gt Access Schedule The Access Schedule screen displays Select the Access Schedule On radio button Access Schedule needs to be set in order for Internet access schedules to work comectly Learn More Acce badule Chr Acca Scheduled Times In the Days menu and the Time menu select the days and time when you want to disable Int
34. s C4 04 15 5F 20 AD your new MAC 1 address is C6 04 15 5F 20 AD 12 Enable the router s MAC filter wireless access control or ACL FAQs and Troubleshooting 45 N300 WiFi Range Extender Cannot Connect to the Extender If you cannot connect to the extender determine what prevents you from connecting e If you forgot your user name or password click the Username amp Password Help link For more information see FAQs on page 42 e If your browser displays an error page include http in the address field of your browser by typing http Awww mywifiext net e If you already set up the extender but can no longer connect to it over WiFi check to see if the Router Link LED is off or red e If you cannot get a WiFi connection working you can use an Ethernet cable to connect your computer to the extender Cannot Join a WiFi Network and Receive an Error Message To join a WiFi network you must know its network name also called the SSID so that you can select it If the network is secure you must know the passphrase or key If the extender does not connect to the network that you select the cause might be one of the following e Itis possible that you typed the network name passphrase or key incorrectly Use Smart Setup see Run Smart Setup Installation on page 17 to select a WiFi network and retype the passphrase or key The passphrase or key is case sensitive For example PASSWORD25 is not the same as Password25 or passwo
35. s field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Do More gt Access Schedule The Access Schedule screen displays Select the Automatically adjust for daylight saving time check box Click the SAVE button Your settings are saved Manually Set the Extender Clock gt To manually set the extender clock 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Do More gt Access Schedule The Access Schedule screen displays In the Extender Clock section select the Manual radio button To specify the time complete the fields or click the Syne Clock link to synchronize the extender time to the time on the computer or WiFi device that you are using The Day field and Time field display the time Click the SAVE button Your settings are saved Maintain and Monitor the Extender 34 N300 WiFi Range Extender Back Up and Manage the Extender Configuration When the extender works correctly after initial setup NETGEAR recommends that you back up the extender configuration settings After you back up the settin
36. security is WEP and I entered the wrong passphrase or security key on the extender cannot access the extender anymore What can do The extender cannot check to see if the WEP passphrase is correct If you entered the wrong passphrase your wireless device is not able to get the IP address from the extender You must reset the extender to its factory default settings to get the IP address back See Factory Default Settings on page 48 Can I set up the extender in extender mode if connect it to the router or access point with an Ethernet cable No The extender is designed to connect wirelessly to the router or access point if it is in extender mode If the extender is in access point mode you can connect it to the router or access point with an Ethernet connection For more information about access point mode see Use the Extender in Access Point Mode on page 14 Extend a Network with MAC Filtering or Access Control Lists lf you enabled a wireless MAC filter wireless access control or an access control list ACL on your existing router additional setup is required for your computers and WiFi devices to access the Internet through the extender network When the WiFi device connects through the extender to your router the MAC address of the wireless device shown on the router is translated to another MAC address If your router s MAC filter wireless access control or ACL is enabled the WiFi device connects to the extender but
37. t says you successfully created an access point Click the NEXT button The registration screen displays Complete the registration fields and click the FINISH button to complete the setup lf you do not want to register your extender click the Skip Registration link Note that you must register your extender before you can use NETGEAR telephone support The Status screen displays In to the Extender After Installation You can log in to the extender to view or change the extender s settings gt To log in to the extender 1 Use a WiFi network manager on a computer or WiFi device to find and connect to the new extended WiFi network After the connection with the computer or WiFi device is established the Client Link LED H lights solid green Launch a web browser Enter www mywifiext net in the address field of the browser A login screen displays Enter your email address and password and click the LOG IN button The Status screen displays Get Started 16 N300 WiFi Range Extender Run Smart Setup Installation You can use Smart Setup to change the extender settings This is an easy way to connect the extender to a different router or to change the extender WiFi network name SSID or WiFi password gt Torun Smart Setup 1 10 11 Use a WiFi network manager on a computer or WiFi device to find and connect to the new extended WiFi network After the connection with the computer or WiFi devi
38. with Web Browser Setup on page 11 Find the new extender network name on your computer or WiFi device The extender s wireless network name SSID changes to your existing WiFi network name with EXT at the end of the name for example e Existing WiFi network name MyNetworkName e New extended network name MyNetworkName_EXT Connect your computer or WiFi devices to the new extended WiFi network Use the same WiFi password that you use for your WiFi router Unplug the extender and move it to a new location closer to the area with a poor WiFi signal The location that you choose must be within the range of your existing WiFi router network Plug the extender into an electrical outlet Wait for the Power LED to light amber and then turn green If the Power LED does not light slide the Device On Off switch on the side of the extender to the On position Use the Router Link LED on the front panel to help you choose a spot where the extender to router connection is optimal Connect with Web Browser Setup You can use a web browser to log in to the extender and set up its WiFi connection to your existing WiFi router gt To use a web browser to connect the extender to your WiFi router 1 Use a WiFi network manager on a computer or WiFi device to find and connect to the NETGEAR_EXT WiFi network SSID After the connection with the computer or WiFi device is established the Client Link LED E lights solid green
39. xtender menu displays 5 Select Settings gt Do More gt Connect Devices WPS The Connect Devices WPS screen displays 6 Select the PIN Number radio button WiFi Protected Setup WPS 7 Type the PIN of the WiFi device in the field 8 Click the NEXT button For four minutes the extender attempts to find the computer or WiFi device 9 Within four minutes go to the WiFi device and use its WPS software to join the WiFi network 10 To verify that the WiFi device is connected to the extender s WiFi network select Settings gt Connected Devices The WiFi device displays onscreen Specify WPS Settings You can specify the following WPS settings Disable or enable the WPS PIN Enter the number of failed WPS PIN connection attempts that are allowed before the WPS PIN is automatically disabled Specify whether the WiFi settings stay the same when a new computer or device connects with WPS Extender Network Settings 26 N300 WiFi Range Extender gt To specify WPS settings 1 2 gt T 8 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Enter your email address and password Click the Menu icon The extender menu displays Select Settings gt Wireless The Wireless screen displays Scroll down to the Connect Devices WPS section
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