Netgear CM212 User's Manual
Contents
1. Operating humidity 10 to 90 noncondensing Electromagnetic Emissions FCC Part 15 Class B VCCI Class B EN 55 022 CISPR 22 Class B Interface Specifications Voluntary Control Council for Interference VCCI Statement This equipment is in the second category information equipment to be used in residential areas and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines that are aimed at preventing radio interference in residential areas EN 55 022 Declaration of Conformance This is to certify that the NETGEAR Model CM212 Cable Modem is shielded against the generation of radio interference in accordance with the application of Council Directive 89 336 EEC Article 4a Conformity is declared by the application of EN 55 022 Class B CISPR 22 Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If t2. 1 Choose System Preferences from the Apple menu 2 Double click Network 3 If not already selected select Built in Ethernet in the Configure list 4 If not already selected select Using DHCP in the TCP IP tab 5 Click Save 6 Restart the computer Linux or UNIX Operating System If youre installing the gateway with a Linux based or UNIX based computer see your system documentation to set up TCP IP networking to obtain IP addresses automatically using DHCP 11 Test the Connection To test your setup you view a Web page online 1 Start your Internet browser on the computer 2 Goto NETGEAR s Web site www NETGEAR com Note If NETGEAR S Web site doesn t appear go to Troubleshooting on page 13 3 Quit your Internet browser 12 Sharing Your Cable Internet with Multiple Computers Combining a Cable DSL router with your Cable Modem enables you to connect multiple computers so they can share access CM212 Broadband Cable Modem Cable DSL Web Safe Router RP614 Refer to your Router documentation for complete installation instructions 13 Troubleshooting No lights are lit on the modem The modem has no power e Make sure the power adapter is properly connected to the modem e Make sure the power adapter is properly connected to a functioning power outlet If it s in a power strip make sure the power strip is turned on e Make sure you re using the correct power adapter T
3. Search for suitable drivers for my device and click Next Install Hardware Device Drivers Fates A device driver it a software program that enables a hardware device to work with SJ an operating system This wizard will complete the installation for this device Gp NETGEAR CM212 Cable Modem networking device A device driver is a software program that makes a hardware device work Windows needs driver files for pour new device To locate driver files and complete the installation click Next What do vou want the wizard to do f Search for a suitable driver for my device recommended Display a list of the known drivers for this device so that can choose a specific driver Back Cancel 5 Select CD ROM Drives and click Next Locate Driver Files Where do you want Windows to search for driver files Search for driver files for the following hardware device op NETGEAR CM212 Cable Modem networking device The wizard searches for suitable drivers in its driver database on your computer and in any of the following optional search locations that pou specify To start the search click Next Ifyou are searching on a floppy disk or CO ROM drive ingert the floppy disk or CD before clicking Next Optional search locations F Aloppy dick drives IY CO ROM drives Specify a location T Microsoft Windows Update Back Cancel 6 Click Next when the following dialog box appears Driver Files Search Re
4. control panel should be set to Using DHCP Server see page 10 Resetting TCP IP Properties Windows If youre on a Windows computer and are still having problems you may try the following procedure before contacting technical support Windows 98 Me l 2 3 4 5 Click the Start button and then click Run Type winipcfg and then click OK Select your Ethernet adapter Click Release All and then Renew All Verify that you have a valid address and click OK Windows 2000 l 2 3 4 3 Click the Start button and then click Run Type CMD and click OK Type ipconfig release Type ipconfig renew Verify that you have a valid address and close the window Windows XP Mio ee pe a Ae Open My Network Places Click View Network Connections Network Tasks Click your enabled LAN connection Click Repair this connection Network Tasks Verify that you have a valid address and close the window Note You ll find the TCP IP information in the Details area 15 Glossary of Terms Category 5 CAT5 A twisted pair cable that meets specified requirements for high speed networking Community Antenna Television CATV Broadband cable TV and Internet access service DOCSIS Data Over Cable Service Interface Specification A specification that defines interface requirements for cable modems IP Address A 4 part number uniquely defining each host on the Internet Usually written in dotted decimal notation with sep
5. NETGEAR Broadband Cable Modem oe E Introduction 2 2 W R Z z a wn E T lu CM212 Broadband Cable Modem Thank you for purchasing a NETGEAR CM212 Cable Modem With this modem you can have secure high speed Internet access and if you have an Cable DSL Gateway Router share the modem with several computers This installation guide shows you how to connect the modem and configure it and your computers for secure Internet access Setup is easy follow the instructions in this guide and your system will be up and running quickly If you have problems refer to the troubleshooting section on pages 13 and 14 There s a short glossary available on page 15 if you have questions about terminology Installation Overview Estimated time 15 to 30 minutes l p oF 4 Prepare for installation Connect the cable modem to one computer Configure that computer to work with the cable modem Test the connection What s in the Box information card amp Vertical Stand warranty registration card Category 5 Ethernet cable N Tee mee Power adapter Cap Model CM212 GearBox CD N installation guide support y 4 ODSA When you open the box verify that you received everything The package includes e NETGEAR CM212 Cable Modem e AC power adapter e Vertical stand e Ethernet patch cable e USB cable e CM212 GearBox CD e CM212 Installation Guide this document e Warranty an
6. RP614 Cable DSL Web Safe Router Gateway Note If using a hub or switch you may need to get additional IP addresses from your ISP Install the Cable Modem After unpacking the box you can install the cable modem You do not have to power down any equipment to do this but if you need to move your computer perhaps to get to a port in the back you may want to shut down the computer before moving it USB Connection Use the USB cable if youre connecting the modem to one Windows based computer and you have an available USB port on your computer 1 Connect the CATV cable from the wall outlet to the Cable port on the modem 2 Connect the USB cable to the USB port on the modem and to a USB port on the computer 3 Connect the power adapter into the back of the modem and then plug the adapter into a power source such as a wall socket or power strip CM212 Broadband Cable Modem Once the Modem establishes a link with your service provider the PC will automatically detect the modem on the USB port The Power Cable Status and USB lights on the modem should be lit If any of the lights are not lit go to Troubleshooting on page 13 Note The modem must be connected to the Coaxial Cable and established link Cable and Status Lights are solid Green before your PC will recognize the modem Proceed to Chapter 3 page 6 to install the USB drivers 4 Ethernet Connection Use the Ethernet cable if youre connecting the modem to o
7. arating periods for example 134 177 244 57 ISP Internet service provider Local Area Network LAN A communications network within a limited area such as one building TCP IP Transfer Control Protocol TCP with Internet Protocol IP The main internetworking protocol used in the Internet Universal Serial Bus USB A local connection for serial peripheral devices Wide Area Network WAN A long distance link used to extend or connect remotely located local area networks for example connecting your home computer to the Internet Cable Modem System Requirements To use the modem in your network you must have e CATV service e An account with an ISP e For an Ethernet connection e Ethernet network card NIC or built in networking for each computer e Network software Windows Mac OS Linux or UNIX e For a USB connection e An available USB port Windows only Modem Specifications Protocols UDP TCP IP ARP ICMP DHCP TFTP SNMP HTTP Dimensions W 175 mm 6 89 D 118 mm 4 65 H 28 mm 1 10 Weight 0 3 kg 0 661 Ibs LAN 10BASE T 100BASE TX RJ 45 and USB B type WAN Female F type RF connector Power adapter 12 V AC 1 25 A with localized plug for North America Japan UK Europe or Australia Power consumption 8 Watts Security Baseline Privacy Transmission speed 38 Mbps downstream 10Mbps upstream Environmental Specifications Operating temperature 0 to 40 32 to 104 F
8. d Y TCP IP gt NETGEAR n IP address can be automatically assigned to this computer e If your network does not automatically assign IP addresses ask 1 0 Click oK and click oK again to close your network administrator for an address and then type it in the space below the Network control panel Primary Network Logon Seb Se epee Client for Microsoft Networ Obtain an IP address automatically ient for Microsoft Networ Wi orevvevevevevevevvovevovevevsevovovevevevesvevevevevevsevereeevevorereveenete C i 11 Restart the computer sg n E aie File and Print Sharing Description File and print sharing for t z ability to share your files c Subnet Mask a Windows for Workgroups Cancel 10 Macintosh Operating System Mac OS 8 6 or 9 x 1 Choose Control Panels gt TCP IP from the M mmr gj Apple menu Connect via Ethernet 13 Choose User Mode from the Edit menu Hai canre E Click Advanced and click OK pace ctinto Oi 4 If not already selected select Ethernet in IP Address 10 0 0 3 the Connect via list Subnet mask 255 255 255 0 g Router address 10 0 0 1 5 Select Using DHCP Server in the Configure list 6 Clear the Use 802 3 check box if it s selected Click Options 2 Select Active and click OK 9 Click the Close box 10 Click Save Search domains Name server addr 162 42 150 33 11 Restart the computer Mac OS X
9. d registration card e Support information card Prepare for Installation Before installing the CM212 cable modem you should have active two way cable service and an Internet account with your cable provider Note If you re connecting a single computer to the modem you may use either the modem s USB or Ethernet port If you re connecting more than one computer you must use the Ethernet port combined with a Router USB Connection If youre connecting the modem to one computer using the USB port you must have e Windows 98 Second Edition Me 2000 or XP e An available USB port in the computer e A USB cable Note There is one USB cable in the box with the cable modem Ethernet Connection If you re connecting the modem to one or more computers for each computer you must have e An available RJ 45 Ethernet port or adapter either built in or from a network interface card NIC installed on the PC e TCP IP networking installed e Windows computers Client for Microsoft Networks software installed Note TCP IP and Client for Microsoft Networks is installed on most Windows computers Please see Windows Help if you need help installing either on a Windows computer e A Category 5 Cat 5 Ethernet patch cable Note There is one cable in the box with the cable modem Additionally if you want to connect more than one computer to the modem you need e A Ethernet router hub or switch for example
10. f the product s or circuit layout s described herein Certificate of the Manufacturer Importer It is hereby certified that the NETGEAR Model CM212 Cable Modem has been suppressed in accordance with the conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations Best tigung des Herstellers Importeurs Es wird hiermit best tigt daf das Model CM212 Cable Modem gem der im BMPT AmtsblVfg 243 1991 und Vfg 46 1992 aufgef hrten Bestimmungen entst rt ist Das vorschriftsmafsige Betreiben einiger Ger te z B Testsender kann jedoch gewissen Beschrankungen unterliegen Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung Das Bundesamt fiir Zulassungen in der Telekommunikation wurde davon unterrichtet da dieses Ger t auf den Markt gebracht wurde und es ist berechtigt die Serie auf die Erf llung der Vorschriften hin zu berpr fen Technical Support PLEASE REFER TO THE SUPPORT INFORMATION CARD THAT SHIPPED WITH YOUR PRODUCT By registering your product at www NETGEAR com register we can provide you with faster expert tec
11. he Cable light doesn t light up There s a hardware connection problem e Make sure the CATV cable connector is securely plugged in at the modem e Turn the power off and on to the modem You don t have cable service e You may not have active cable service yet Contact your provider to verify activation The USB or Ethernet light doesn t light up There s a hardware connection problem e Make sure the USB or Ethernet cable connectors are securely plugged in at the modem and the computer e If you re not using the cable included with the modem check that the Ethernet cable is a straight through patch cable If you are using USB the Modem must first be connected to the CATV Cable and the Status and Cable Indicators must both be solid Green This is not necessary if you are using the Ethernet port I cannot get onto the Internet with a computer You may not have restarted the computer or the network to have TCP IP changes take effect e Restart the computer e Ifyou have a multiple computers setup turn the power off and on to the network device and restart the computers e Turn the power off and on to the modem Your computer may not have the correct TCP IP settings to recognize the modem e Restart the computer and check that you have TCP IP set up properly 14 For Windows the Network Properties should have Obtain an IP address automatically selected see page 9 For Macintosh computers the TCP IP or Network
12. his equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Canadian Department of Communications Radio Interference Regulations This digital apparatus NETGEAR Model CM212 Cable Modem does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications R glement sur le brouillage radio lectrique du minist re des Communications Cet appareil num rique NETGEAR Model CM212 Cable Modem respecte les limites de bruits radio lectriques visant les appareils num riques de classe B prescrites dans le R glement sur le brouillage radio lectrique du minist re des Communications du Canada Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application o
13. hnical support and timely notices of product and software upgrades NETGEAR INC Support Information Phone 1 888 NETGEAR For US amp Canada only See Support Information card for other countries E mail supporrt NETGEAR com www NETGEAR com 2002 by NETGEAR Inc All rights reserved NETGEAR is a trademark or registered trademark of NETGEAR Inc in the United States and or other countries Other brand and product names are trademarks or registered trademarks of their respective holders Information is subject to change without notice UMC TA AN ODAT ere August 2002 M1 CM212NA
14. ne or more computers and you have an available RJ 45 port on your computer 1 Connect the CATV cable from the wall outlet to the Cable port on the modem 2 Connect the Ethernet cable to the RJ 45 port on the computer and to the Ethernet port on the modem 3 Connect the power adapter into the back of the modem and then plug the adapter into a power source such as a wall socket or power strip Tel a 4 If the computer was turned off turn it on now CM212 Broadband Cable Modem The Power Cable Status and Ethernet lights on the modem should be lit If any of the lights are not light go to Troubleshooting on page 13 Note If you plan on sharing your cable Internet Service among multiple PCs refer to section 5 of this Guide Configure the Computer to Work with the Modem Next you configure the computer to interact with the modem USB Connection Note The modem must be connected to the Coaxial Cable and established link Cable and Status Lights are solid Green before your PC will recognize the modem For the USB connection you need to install USB drivers on your Windows computer 1 If the computer was turned off turn it on now 2 Insert the CM212 GearBox CD in the computers CD ROM drive 3 Once the following dialog box appears click Next Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Next Cancel 4 Select
15. s depends on your computer Windows Operating System Normally you leave the TCP IP setup parameters at their factory default settings unless you have a specific reason to change them You should verify that the computer is set to obtain an IP address automatically in the Network control panel Windows 2000 or XP Windows 98 or Me 1 Right click My Network Place and choose Properties 2 Double click Local Area Network Connection and click Properties 3 Select Internet Protocol TCP IP and click Properties 1 Choose Settings gt Control Panel from the Start menu Double click the Network icon Click the Configuration tab In the list of installed network 4 Select Obtain IP address automatically and components select the TCP IP entry Obtain DNS server address automatically for the computer s Ethernet adapter l or NIC 5 Click OK twice and click Close 5 Click Properties 6 Restart the computer Click the IP Address tab Network 2x Configuration Identification Access Control If not selected select Obtain an IP address automatically Click the Gateway tab The following network components are installed E Client for Microsoft Networks JNETGEAR FA311 Fas i 2 x a NETGEAR MA101 US 9 Select and remove any IP Gateway NetBEUI gt NETGEAR Bindings Advanced neBios YF NetBEUI gt NETGEAR DNS Configuration Gateway WINS Configuration IP Address addresses that are liste
16. sults The wizard has finished searching for driver files for your hardware device The wizard found a driver for the following device op NETGEAR CM212 Cable Modem networking device Windows found a diver for this device To install the driver Windows found click Next aj Watlas home cowens products come1 Ausb drivers browndis int Back Cancel 7 Click Finish Completing the Found New Hardware Wizard gt NETGEAR CM212 Cable Modem NDIS 5 Windows has finished installing the software for this device To close this wizard click Finish 8 When the following dialog box appears click Yes The Microsoft digital signature affirme that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works corectly with Windows NETGEAR CM212 Cable Modem NDIS 5 IF pou want to search for Microsoft digitally signed software visit the Windows Update Web site at http windowsupdate microsoft corm to see if one is available Do pou want to continue the installation Yes No More Info 9 Restart the computer 10 Proceed to Chapter 4 Test the Connection on page 11 Ethernet Connection For the Ethernet connection configure the TCP IP settings on the computer and then restart the computer How you do thi
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