Netgear AirCard 785 Retail unlocked Quick Start Guide
Contents
1. AirCard 785 Mobile Hotspot NETGEAR Meet Your Hotspot Before you connect your hotspot familiarize yourself with its LCD screen icons buttons and connectors Buttons and Connectors Status LED Micro USB port Antenna connector Status LED The status LED indicates data connection status e Blue slow blink Ready e Blue double blink Transferring data e Amber slow blink The hotspot is not connected to the network For more information see Why can t my hotspot connect to the Internet on page 15 Navigation button Power button Navigation Button Press the Navigation button to cycle through the LCD screens Power Button Press and hold the Power button for two seconds to power the hotspot on five seconds to turn the hotspot off LCD Screen The LCD screen displays icons data usage your WiFi name and your WiFi password 4G Bel Operator AM 100 Ba A 12 NTGR DE20 39062949 uya 10 25 ce Icon Description 1 bar The hotspot signal is weak 5 bars The hotspot signal is strong Available network technology varies had TY A DI mus DI 12 by service provider coverage Blue white WiFi offload is enabled while the hotspot is connected to WiFi Gray WiFi offload is enabled while the hotspot is not connected to WiFi Solid arrows display when the hotspot is transmitting data System alerts require attention You received new S2. and band 3G WCDMA 2100 MHz frequency 2G GSM 900 1800 MHz WiFi Up to 15 users connections Dimensions 110 x 69 x 14 6 mm WxHxD 43 yx 2 7 x 5 75 inches Weight 127g External TS9 antenna ports Standby a Up to 300 hours Operating Windows 8 1 8 Windows 7 systems Vista SP2 and XP SP3 Mac OS 10 6 8 and later 18 NETGEAR AirCard App D App Store SEA amazon Download the complimentary mobile app from www netgear com AirCardApps Use this app to view your hotspot s settings connection status and data usage information from your smartphone or tablet 19 Support Thank you for purchasing this NETGEAR product After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com NETGEAR recommends that you use only the official NETGEAR support resources You can get the user manual online at http downloadcenter netgear com or through a link in the product s user interface Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Compliance For regulatory compliance information visit http www netge
3. APN if your mobile broadband service is working You do need to change your APN if an alert displays on the LCD screen either prompting you to do so or asking you to confirm the APN settings by accessing the hotspot web page Note For information about APNs refer to the user manual How do I go back to the hotspot web page Launch a web browser from a computer or WiFi device that is connected to the network and enter http netgear aircard or http 192 168 1 1 What is my admin password The default administrator login password is password 14 What do do if changed the WiFi password or administrator login password and then forgot it Reset the hotspot to the factory defaults To reset the hotspot press and hold the Navigation and Power buttons for five seconds Why can t my hotspot connect to the Internet Confirm that your device is able to connect to your hotspot Verify that you are connecting with the correct WiFi SSID and password Check WiFi card stability by turning the WiFi on the computer or WiFi device off and then back on Restart your computer and restart any WiFi device that is connected to the hotspot Connect with another computer or WiFi device Turn off your hotspot remove the battery wait 10 seconds return the battery and power on your hotspot Confirm that your hotspot is connected to the Internet 15 Note If you do not see the data activity icons XI yo
4. MS messages The percentage of remaining battery charge The battery charge is less than 5 Purple WiFi is active Gray WiFi is inactive The number indicates the number of devices that are connected Set Up Your Hotspot Before you connect to your hotspot you must insert a micro SIM card power up the hotspot and charge your battery Note To obtain a micro SIM card contact your Internet service provider gt Toinsert the micro SIM card 1 Remove the back cover using the thumb catch on the corner of the hotspot Remove the battery Insert the micro SIM card Ensure that the micro SIM card is seated securely Reinstall the battery If the battery does not install easily check the orientation Replace the cover To power on your hotspot Press and hold the Power button until the LCD screen lights To recharge your battery Connect the micro USB cable to your hotspot Connect the other end of the cable to the USB port on your computer or other device Note Your battery comes partially charged gt To connect to your mobile hotspot 1 Ensure that WiFi is enabled on your computer or other device 2 On your computer or other device search for WiFi networks For Windows devices click the Internet Access icon For Mac devices from the WiFi menu select the network 6 For tablets look for a settings option 3 Select the WiFi name displayed on your LCD scre
5. SID and password that you can continue to use as is Read this section if you want to change your security settings gt 1 W DI ot To change the WiFi network name Launch a web browser from a computer or WiFi device that is connected to the hotspot Enter http netgear aircard Enter the administrator login password The default password is password The hotspot web page displays Select WiFi gt Options Enter a new WiFi network name Click the Submit button To change the WiFi password Launch a web browser from a computer or WiFi device that is connected to the hotspot Enter http netgear aircard The hotspot web page displays 9 Enter the administrator login password The default password is password The hotspot web page displays Select WiFi gt Options The WiFi options screen displays Enter a new WiFi password If you change your password be sure to keep a record of it and store it ina safe place Click the Submit button Your changes are saved 10 Connect Devices You can add devices to your network using a WiFi network manager or WPS if the device has WPS capability Note WPS enables you to connect WPS enabled devices to a WiFi network without using a keyboard gt To connect additional WiFi capable devices Open the WiFi network manager on your computer or other WiFi device smartphones tablets media players cameras and so on Select the WiFi ne
6. ar com about regulatory See the regulatory compliance document before connecting the power supply TL eae 350 East Plumeria Drive 201 18953 02 San Jose CA 95134 USA December 2014
7. en 4 Enter the WiFi password exactly as it appears on the LCD screen Passwords are case sensitive When a computer or mobile device connects to the hotspot a 1 displays beside the WiFi icon on the LCD screen Note For you to connect to the mobile broadband network your SIM account must be active If you use a prepaid or pay as you go micro SIM the account balance must be positive 5 If desired launch your web browser and visit http netgear aircard to personalize your settings The hotspot is completely secured using its default security settings Note If you see a message indicating that the mobile broadband is disconnected you might need to add an APN For information about adding APNs refer to the user manual Hotspot Web Page On the hotspot web page you can do the following Change the WiFi SSID WiFi password admin password and WiFi encryption Set autoconnect options View data usage Read SMS messages View alerts View and change other settings Check device status gt To access your hotspot web page 1 Launchaweb browser from a computer or WiFi device that is connected to the network 2 Enter http netgear aircard Enter the administrator login password The default password is password The hotspot web page displays Change Security Settings The WiFi network name and admin password provide security Your mobile hotspot comes with a randomly generated and secured WiFi network name S
8. twork name displayed on the LCD screen Enter the WiFi password displayed on the LCD screen Launch your browser 11 To connect with devices using WPS Press the Power or Navigation button to awaken the LCD screen Press the Navigation button until WPS setup screen displays Press to use WPS Wi Fi Protected Setup If your device supports WPS you may connect it to your hotspot by pushing a button instead of entering the Wi Fi password To activate WPS press the Power button Within two minutes press the WPS button on the device that you want to connect to your WiFi network The hotspot and the WiFi device automatically communicate and establish a connection 12 Monitor Data Usage You can monitor data usage using either the LCD screen or the web page Visit the hotspot web page to configure your monthly data usage gt To view data usage on the LCD screen Awaken the LCD screen by pressing either the Power or the Navigation button To configure your monthly data usage Launch a web browser from a computer or WiFi device that is connected to the hotspot Enter http netgear aircard Enter the administrator login password The default password is password Under Billing Cycle enter the monthly start date when your monthly data usage will automatically reset 13 Frequently Asked Questions Should I change my access point name APN You do not need to change or set up your
9. ur hotspot is not connected to the Internet If your hotspot is not connected to the Internet do the following Check the alerts screen and resolve any outstanding issues If you are using a new micro SIM card for the first time confirm that your micro SIM s APN and credentials are configured properly Visit http netgear aircard and check your settings Check your account details with your Internet service provider to see if your recharge credit expired You might need to add an APN For more information refer to the user manual Why can t power on my hotspot Ensure that the battery is inserted in the hotspot and that it is fully charged or is charging 16 Accessories The availability of the following accessories varies depending on your market Ethernet and antenna charging cradle A cradle provides in dock hotspot charging and an Ethernet port and can enhance 3G 4G performance in areas with poor coverage Extended battery The extended battery is rechargeable and lasts for up to 16 hours of active use WiFi range extender An extender broadens your network coverage so that you can stay connected in every corner of your home and office Antennas Antennas extend signal strength and range indoors or in fringe network areas For more information visit http www netgear com aircardaccessories 17 Technical Specifications Technical Specifications Network LTE TDD Band 40 2300 MHz
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