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Netgear 782S User Guide

1. 16 nislisproidiaanni io ME ECCE PET 17 Security credentials u nan nannaa aanne eaaa 17 Use Your Mobile Hotspot sssssssossssssoosssessososessoooe 19 Vew datas ACS eie E 19 Mana del LM io ane E 20 Choose a Wi Fi Profile Enable disable Main Wi Fi Guest Wi Fi Dual Band NIE El 2 eeu PEE E EE E E mui Bae Rive E OEE 20 Add a wireless device to your Wi Fi network 00 00 ccc cece eee 21 Add a wireless device ManuallY ooooooooocooooooooooo ooo o 21 Aada WPSsenabled UIC ecards idos psoe 22 Set maximum number of connected devices 0 0 eee 23 View block connected users 0 0 cece le 25 Configure mobile broadband errar ested knocks bata heared ad 29 Sel dute t oec ODUIONS terra ra n d c e ae atat 29 SUCRE TOT EO TETTE TUTO TNI 31 WOW o A ace do simum du ue UEM cA UA M Ras es 31 Rev 1 Oct 13 9 AirCard 782S Mobile Hotspot User Guide O O IN 32 A d TEE LC 32 Adast VV ISI sI eti dtt e a d 33 AUS EAS pla SELLOS cai aua eri pate ol tpi Eis da Sands hex aoa d dns des 35 Recharge the battery aii A MUN aboard n As 36 Jump Boost Charge another device o ooooooocoooocnooonorrnr eee 37 SecH escis use LUN HEN REP eA EE IE IM IM COL Ld PA LI 37 Change Wi Fi network names and passwords 0 0 c cece esses 37 Using the LCD ROVDO veras aii 38 Change Homepage login settings 0 ccc ccc eee teens 39 Change device encryption security settings ooooooocoooooomooo 40
2. On The status LED follows the behaviour described in Table 1 2 LCD touchscreen The hotspot s touchscreen LCD displays Wi Fi name and password Network signal icons See Table 1 3 on page 12 for details Data usage details Wi Fi details Wi Fi network management Main Guest Wi Fi and Dual Band Wi Fi Wi Fi range connected devices etc Device settings screen brightness software updates view wireless number etc System alerts Device tutorial Use the touchscreen to Personalize the hotspot and change basic settings Use the homescreen Settings and Wi Fi options Charge another device s battery Use the Jump Boost feature For advanced settings use a Wi Fi enabled device to connect to the hotspot and then visit the homepage at http m home 11 AirCard 782S Mobile Hotspot User Guide LCD screen elements The LCD screen uses icons and other screen elements to indicate the hotspot s status configure Wi Fi and device settings view data usage details and view system alerts Homescreen Network name Network indicator GPS Hub Connected to USB port Signal Te Battery strength System alerts Wi Fi name uu TelstralGA 4972 g Wi Fi ir name an Data usage 9 65 GB password 12 days left Data current as of appraximately 24 hours ago ns gs A T J Devices Wi Fi Number of Wi Fi configuration Configure settings connected devices Figure 1 1 LCD homescreen Table 1 3 LCD homescreen elements Ele
3. AirCard 782S Mobile Hotspot User Guide NETGEAR AirCard Important Notice Safety and Hazards Limitation of Liability Rev 1 Oct 13 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the NETGEARY modem are used in a normal manner with a well constructed network the NETGEAR modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property NETGEAR accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the NETGEAR modem or for failure of the NETGEAR modem to transmit or receive such data Do not operate the NETGEAR modem in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the NETGEAR modem MUST BE POWERED OFF The NETGEAR modem can transmit signals that could interfere with this equipment Do not operate the NETGEAR modem in any aircraft whether the aircraft is on the ground or in flight In aircraft the NETGEAR modem MU
4. Port Forwarding Enable O GPS Disable A Jump Boost Submit Cancel mi i LUNDI 255 255 2551 gan TCP Descriptive Name Status all TELSTRA 4G 60 4 Enter the port forwarding information and click Submit Submit button appears once you make a selection Enable port filtering Port filtering enables you to select which applications for example http ftp email servers can access the Internet Used in conjunction with other security measures such as firewall port filtering can enhance network security To enable port filtering 1 Onthe Homepage log in as Administrator 2 Click Settings Router Port Filtering BIGPOND WI FI 46 ADVANCED ras L u L t Han General Nehvark Router ga Devices Basic Port Forwarding Port Filtering Fi Port Filtering Ho Filtering S noe O niis Black List White List A Jump Boost 3 Select the Port Filtering Mode Black List Block list Specific applications not allowed to access the Internet White List Allow list Specific applications allowed to access the Internet Note Only one list at a time can be active either a Black List or a White List Rev 1 Oct 13 51 AirCard 782S Mobile Hotspot User Guide BIGPOND WI FI 4G ADVANCED Status al TELSTRA AG 60 Support About Login Genera Network Riauter Basic Port Forwarding Port Filtering Port Filtering Black List Submit Cancel Black List Label Part Pratocal Description
5. Unable to connect a computer running Windows Vista to the Hotspot 63 Rev 1 Oct 13 7 AirCard 782S Mobile Hotspot User Guide Unable to connect hotspot to your service provider s mobile broadband network 64 Unable to connect to the Internet when tethered to a Windows XP system 64 ESA a 01655101 o art outre tr SPR Po tnt isto sia Dunt d Cueva M de rer 64 D RENTRER TU UTIMS 65 SUMO DGS Cee MI E ITEM 65 SIMENO r CHOCK SIN ar n ettet uc e tnn ioi tech apro Stem s ee 65 SUE OGKCC TE ER TI TET ETE CT TET 65 SU a e A A Buds tied dee d ai p eee ote 65 Temperature related alerts yarei dE or 65 COMECON o MERERETUR RE URL a undone at Coeur ees 66 Specificato S ooo 69 Mechanical SpedhNicalONS eraron een rE ista 69 Envirermieritel SDecIHedEOfSme utes etc geh dot eor EEE e 69 SUID O Ole Cn E IDGEGIS ortu pica ott cae teh Gee aah eto lies ap artus E seca pis 69 rM 69 Regulatory and Safety Information oooooooooooooooooooooo 71 NOUS rn 7 Salte ana azar iras ds Sueca eat cere oes porq eather dod tu 71 Proper Battery Use and Disposal 1 rosse Ras 72 Regulatory information for EU countries 0 0 eee 72 INGOX EE E E EEE o TIL LOU TILES TT 73 3 2400352 1 Get Started This chapter provides an overview of AirCard 782S Mobile Hotspot features and instructions on how to set up your mobile hotspot and connect to the Internet Know Your Device Your mobile hotspot enables you to create a Wi Fi access p
6. 7 3 From the MAC Filter Mode drop down menu select Black list Rev 1 Oct 13 47 AirCard 782S Mobile Hotspot User Guide 4 Either Enter the MAC Address of the device and click or If the device is currently connected click the device in the Devices Connected listing on the left side panel and then click Block 5 Click Submit Submit button appears once you make a selection To unblock a device so it can connect to your Wi Fi network 1 Onthe Homepage log in as Administrator 2 Click Settings Wi Fi Mac Filter 3 Click beside the device Allow list To create a list of devices that are allowed to connect to your Wi Fi network white list 1 Onthe Homepage log in as Administrator 2 Click Settings Wi Fi Mac Filter 3 From the MAC Filter Mode drop down menu select White list 4 Click beside the device Click Submit Submit button appears once you make a selection Security Enable SIM security If desired you can create another level of security by setting up a PIN number that must be entered before you can view the information available to an Administrator or change the mobile hotspot settings on the Homepage If you set up a PIN number when you go to the Homepage and log in you will be asked to enter the PIN number before you can access the homepage as an Administrator To enable SIM security 1 Onthe Homepage log in as Administrator 2 Click Settings Network
7. Password Main Wi Fi Secondary Wi Fi ge n Wi Fi Info on Home how Hide Wi Fi Range Short small coverage less power Medium Long large coverage more power USB Tether Wi Fi stays Off 3 From the Max Wi Fi drop down box select the number of devices that will be allowed to access your hotspot 4 Click or toadjust the number of connections available on each of the Wi Fi networks Main and Secondary 5 Click Submit Submit button appears once you make a selection View block connected users Note When you block or unblock users the hotspot resets to activate the new settings Any devices connected to the hotspot will be disconnected when the hotspot resets To view a list of devices connected to your hotspot and block undesired users On the LCD touchscreen To view connected devices 1 From the home screen tap Devices A list of devices connected to the Main Wi Fi and Secondary Wi Fi networks appears Rev 1 Oct 13 25 AirCard 782S Mobile Hotspot User Guide Connected Devices 2 Secondary Wi Fi Connected Devices 2 Main Wi Fi android 9bf35f871446bbb4 o carmd el 000783 e Block List Secondary Wi Fi ti 112 Y bh a 20 If you notice a Wi Fi device that you do not recognize you can block that device from connecting to your Wi Fi network To block a device 1 Tap the device name Connected Devices 2 carmd el 000783 Secondary Wi Fi f 12 N 2 Tap Bl
8. SIM Security 48 2400352 Rev 1 Oct 13 BIGPOND WI FI 4G ADVANCED General Network Router Preferences APN SIM Security Status Details SIM Security Inactive de time you power on the hotspot 20299 Jump Boost 3 Click Activate BIGPOND WI FI 4G ADVANCED de Home General Network Router dg Devices Preferences APN SIM Security Status Details Wi Fi m SIM Security Inactive Q ars A Jump Boost time you power on the hotspot Activating SIM Security will require you to enter a SIM PIN each Advanced Settings Support About Login Support About Login Activating SIM Security will require you to enter a SIM PIN each Enter your PIN to activate SIM security Obtain the default PIN from your carrier Status SIM PIN all TELSTRA 46 67 EE 73x Devices Connected Main Wi Fi Enter your PIN and click Submit Submit Cancel You are allowed 5 attempts to enter the correct PIN If you run out of available attempts the PIN will be locked If this happens contact your network provider to receive a PUK number to unlock the PIN 49 AirCard 782S Mobile Hotspot User Guide Configure mobile broadband View WAN information To view network information such as the active network connection status signal strength etc 1 Onthe Homepage click Settings Network Status Details BIGPOND WI FI 4G ADVANCED Support About Login At Home General Network Router d
9. any currently connected devices will lose access and will have to be reconnected after the hotspot restarts On the LCD touchscreen On the home screen tap Settings Reset Tap Yes Tap Begin Reset After the device has reset click Restart Et er de Reconnect your Wi Fi devices 2400352 Rev 1 Oct 13 Troubleshooting On the Homepage 1 On the home page click Settings gt General gt Software and Reset 2 Click Reset 3 Click Begin Reset 4 After the device has reset reconnect Wi Fi devices Alerts SIM not installed Ensure that the SIM card is installed correctly See Replace the SIM card on page 43 SIM Error Check SIM Ensure that you have your network service provider s SIM card inserted in the Hotspot If there is still a problem contact customer service The SIM may be damaged and need replacing SIM Locked 1 Contact customer service for the PIN to unlock the SIM 2 Goto the Homepage and log in as Administrator 3 Enter the SIM PIN when prompted 4 Click Save SIM MEP Locked 1 Contact customer service for the MEP unlock codes and tool to unlock your Hotspot Temperature related alerts The Hotspot is designed to work over a wide temperature range See Environmental Specifications on page 69 for details The mobile hotspot will shut down automatically If it goes out of the supported temperature range Move the device to an area where the temperature is more suitable
10. auto connect 29 battery 32 inserting 14 15 life extend 32 recharging 36 block users 25 C change 37 connect disconnect button 59 connect to Internet unable to 64 connect to the Internet 14 15 connected devices maximum number 23 number 59 D data usage 19 DMZ enable 53 E encryption options 40 F firmware update 41 frequently asked questions 57 G Guest Wi Fi enable disable 20 network name change 37 password 18 37 Rev 1 Oct 13 H homepage accessing 17 icons on the LCD 12 Internet connect to 15 IP address 60 L LAN options 54 LCD 11 icons 12 screen not lit 60 LED 11 M MAC address find 60 filter 47 manage your device 10 maximum connected devices 23 mobile hotspot details 40 reset 64 settings download and restore 45 turn off 59 N network name does not appear in the list of networks 63 show 47 no signal icon 63 P password guest Wi Fi 18 main Wi Fi 17 port filtering 51 port forwarding 50 power button 10 power source 13 R regulatory information 71 73 AirCard 782S Mobile Hotspot User Guide S safety information 71 security credentials 17 forgot 58 settings download and restore 45 SIM card inserting 43 security enable 48 software update 41 specifications 69 T tethered mode unable to connect to the Internet 64 troubleshooting 63 U Unite Manager URL change 39 URL l
11. 2400352 2 Use Your Mobile Hotspot This chapter provides information on how to use your hotspot Note To change settings you need to be logged in as Administrator See Hotspot homepage on page 17 View data usage You can view an estimate of your data usage not accurate for billing purposes on the homepage and on the LCD s home screen Note The plan data counter resets automatically when the next billing cycle starts and the session data counter resets automatically for each session On the LCD touchscreen The home screen shows the estimated data usage for the current billing cycle Telstra O E Y 100 A 1 ALERTS Wi Fi name Wi Fi password TelstradGA 4972 12345678 5 65 GB 8 0 GB Tap to show data usage 12 days left Data current as of approximately 24 hours ago o gt Devices Wi Fi Settings To view detailed data usage information 1 Onthe home screen tap the data usage bar 2 Onthe Data Usage screen tap an option to view show detailed infor mation Billing Cycle Amount of data used Days remaining in the current cycle The date the next cycle begins Current Connection Amount of data used in current broadband session Time the connection started Amount of time connection has been active Rev 1 Oct 13 19 AirCard 782S Mobile Hotspot User Guide 20 On the Homepage The homepage shows the data usage for the current billing cycle for monthly plans or for the pre pa
12. Rev 1 Oct 13 41 AirCard 782S Mobile Hotspot User Guide 42 O GPS Reset More Sh dr 20 About PRI Version 00 06 Support Jump Boost About Feedback Go to the last page and tap Software Updates Web App Version AC782S_03 02 18 00 Software Updates Sh dr 35 On the Homepage Status ull TELSTRA 46 60 BE 72 Devices Connected Main Wi Fi android Sbfi351871446bbb4 Secondary Wi Fi MyHotebook T61 Your Wi Fi Details Network Mame ACTBSS D25ss Password If an update is available tap Start Download When the update has been downloaded tap Update now to install it On the Homepage log in as Administrator 2 Click Settings General Software and Reset Download Backup Settings Restore Settings Download a copy of your hotspots settings If you saved your settings on a file onto your computer so you can restore it previously import it here to restore your later hotspot with those settings Save Choose File H file chosen Submit Software Update Last checked at 8 8 13 4 17 AM Check for update Reset Factory Reset Reset your hotspot to factory settings just like when you took it out of the box the first time Reset gt BEN ERN ti 12 NY If the Check for updates now button is shown tap it to check if a new update is available 2400352 Use Your Mobile Hotspot 3 Ifthe Check for updates now button is shown click it to chec
13. Set auto connect options By default the mobile hotspot automatically connects to your service provider s mobile broadband network You can change this feature so the mobile hotspot automatically connects to another network when you are roaming or to never auto connect On the LCD touchscreen 1 Onthe home screen tap Settings Network Settings gt HET Network Mode Auto Default Display Network Sleep Auto Connect Always e Status Connected B Reset Jump Boost fi 12 Y 12 Y 2 Tap Auto Connect and select the desired option Always except when roaming The mobile hotspot automatically attempts to connect only to your network provider s mobile broadband network when powered on Always The mobile hotspot automatically attempts to connect to the mobile broadband network when powered on You may incur additional roaming charges if you are outside of your network provider s coverage area Never connect manually each use The mobile hotspot will not attempt to automatically connect to the mobile broadband network when powered on To connect to the network manually view the Mobile Broadband Disconnected alert and click Connect or select Network Status and click Connect Do you want to connect to the mobile broadband network automatically Always except when roaming Always ee ee noma mmm ee ee a 4 12 Y 29 AirCard 782S Mobile Hotspot User Guide 3 Tap Network M
14. T61 Support About Login Secondary Wi Fi Guest Wi Fi creates a one time unique password for temporary visitors to access your Wi Fi holepot Wi Fi name ACTa825 D25s Wi Fi password S3 42488 WPS 3 Inthe Connect tab click WPS for either the Main Wi Fi or Guest Wi Fi network if available 4 Choose the WPS method you want to use If the device you want to connect has a WPS button Click WPS button pairing and then within two minutes 120 seconds press the device s WPS button or If the device you want to connect has a WPS PIN associated with it Click Enter WPS PIN and then enter the device s WPS PIN Your hotspot and the wireless device will communicate and establish the connec tion Set maximum number of connected devices You can connect up to fifteen wireless devices to the hotspot These connections are shared between the hotspot s Main and Secondary Wi Fi networks To set the number of devices that can connect to each Wi Fi network On the LCD touchscreen 1 From the home screen tap Wi Fi Options Egi Main Wi Fi c mm Options 2 AirCard 782S Mobile Hotspot User Guide 24 2 6 Tap Max Wi Fi Devices Wi Fi Options Guest Wi Fi Password Fixed gt Wi Fi Channel Auto hh A 22 If you want to change the total number of devices that will be allowed to access your hotspot a Select the number of devices that will be allowed to access your hotspot
15. View details about your mobile hotspot o ooooooocoocoooconoonoomoo 40 Update mobile hotspot software and firmware 0 000 ccc eee 41 FRET CS tre SD eal Aid ale 43 Advanced Settings ios ee ELE BL Erud ERES 45 AROLDO SONIO 0er ibn dote topado CM ooo PUES 45 Download backup and restore settings 0 0 ccc cee 45 eee ia ratto ta d rot rent cures EI OM ee E cL MM AR Dd 46 Sap WISEPIOEWOECODEIOUIS cti ss eode oe UTERE BR ES 46 Ser WAC TS MOS dr ara B Atte bias 47 ja NETTO ec See hy Beant eo IM 47 POW NG Ue oss eek I re ee eat aoe ek EU MEE eae ee eam 48 eat D ree ee ee te eee ee ee et ees eee a 48 Enable SIW SECUN MEME Lr 48 Configure mobile broadband 1 0 0 ee 50 View WAN information ots orare eR ada 50 Enable porn EORR Eau sek etus one teen RA MM CE 50 Preble Ot BEGIN 245 secador tados dlrs En Pains 51 Enable VPN DSSSEEOUO Liu sata ost 52 Configure APN details qoaa Vici id arg ciis Parodi a nd dec A e ia Oe 52 mac ciB P rm 53 SEULLANODUIONS aa RAS A eden aia 54 6 2400352 Contents Gl Tr 55 Enable disable GPS sss s ave a E REEF RR bbuvaalorducesd 55 Sete GPS MORD LLL duit odas ida edo dll tc 56 Set the GPS measurement unit type 0 cece eee 56 Use GPS to track your location s ana die dedic de bte t E En ote dis 56 Frequently Asked Questions ccc ccc ccc cece eee cece eee eeeees 57 Why can t connect a device to the Hotspot 0 eee 57 Why can t I acces
16. and if the mobile hotspot is too warm make sure the area is well ventilated and air can circulate around the device Note The battery may not recharge if the mobile hotspot is outside the operating temperature range 65 AirCard 782S Mobile Hotspot User Guide Connection alerts Some connection alerts include instructions for resolving them For other connection alerts including those in the following table contact customer service for assistance Table 5 1 Connection alerts Description Operator Determined Barring LLC or SNDCP failure Insufficient resources Missing or unknown APN Unknown PDP address or type User authentication failed Activation rejected by GGSN Service Option not supported Service Option not subscribed Service Option temporarily out of order Regular deactivation QOS not accepted Network failure Reactivation required Feature not supported Semantic error in the TFT operation Syntactical error in the TFT operation Unknown PDP context PDP context without TFT already activated Semantic errors in packet filter s Syntactical errors in packet filter s Connection error Invalid transaction identifier value Semantically incorrect message Invalid mandatory information Message type non existent or not implemented Message type not compatible with the protocol state 66 Information element n
17. and will not delete any personal data on your gt WiFi device All services will be suspended during the install a Start Download A Jump Boost Data Usage Lt Settings Billing Cycle Session CD 00 Status 1 32 GB of 5 00 GB Used Elapsed time 43m 17 Days Remaining next plan begins on 10 1 13 3 Follow the instructions in each alert to address the conditions that caused them to appear Note Alerts remain as long as the issues that cause them are active When the issues are dealt with the alerts are removed automatically Battery Battery life The mobile hotspot by default is configured to optimize battery life Battery life is affected by Standby time Data throughput Mobile Broadband signal strength the better the signal the longer the battery life Wi Fi range Standard Longest battery life Boost Enables you to have connected Wi Fi devices further from your mobile hotspot and still connect to your Wi Fi network but battery life is shorter Using Jump Boost to charge other devices GPS mode There are several methods you can use to extend the battery life Adjust Wi Fi settings Shorten the Wi Fi range If the devices you are connecting to your Wi Fi network are always close to the mobile hotspot device shorten the Wi Fi range 2400352 Use Your Mobile Hotspot Set the standby timer to a shorter period Reduce the amount of time to wait when no devices are connected to either Wi
18. b When prompted tap Submit Tap the displayed split to set the number of connections available for the Main and Secondary Wi Fi networks Tap Or to adjust the number of connections available on each of the Wi Fi networks Main and Secondary Max Wi Fi Devices A total of 15 Wi Fi connections are shared between Main and Secondary Wi Fi networks Main 11 Secondary 4 e fi lt When prompted tap Submit On the homepage 1 Ze Log in as Administrator Select Wi Fi gt Options 2400352 Use Your Mobile Hotspot Set up an additional Wi Fi network if vou would like to use dual band 5GHz compatible devices with the hotspot and or lor a separale guest network 3 GPS n Jump Boost Main Wi Fi Secondary Wi Fi Lt Settings Enable secondary Wi Fi network Wi Fi name ACT825 D255 Wi Fi name ACT82 amp D255 Status Wi Fi password 53742488 Wi Fi password 53742488 jf TELSTRA 4G t Encryption WPA Personal AES Guest Encryption WPA Personal AES EN 173 Frequency Channel Frequency Channel 2 4GHz Auto Devices Connected ssp Main Wi Fi 5 GHz Auto 5GHz Auto android Sbi356871446bbb4 Secondary Wi Fi Guest Mode MyMNorebook T61 Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi wilh temporary visitors withut exposing hem ta your devices on main Wi Fi Generate a new password each time l Your Wi Fi Details turn on the Guest Wi Fi Network Name Wi Fi Options supported ACT825 D255 Max Wi Fi
19. charge another device You can also connect to the Internet with the hotspot tethered to the laptop with the USB cable See Tethered mode on page 16 Rev 1 Oct 13 Get Started Install the SIM Depending on your service provider the microSIM card may already be inserted If you need to insert it 1 2 Remove the SIM slot cover Insert the microSIM card as shown 3 Close the slot cover Connect to the Internet To connect to the Internet 1 Turn on the hotspot Press and hold the power button for a few seconds Once powered up the hotspot automatically searches for and connects to your network provider s mobile broadband network Connect your computer or other device to your Wi Fi network a Check that your device has Wi Fi enabled and search for available Wi Fi networks b Select the Wi Fi name displayed on the hotspot LCD screen and connect to it c When prompted enter your Wi Fi password as it appears on the hotspot s LCD screen Launch your browser to surf the Internet The first time you use the hotspot you will have to activate it with BigPond Follow the instructions in the Quick Start Guide included with your device 15 AirCard 782S Mobile Hotspot User Guide 16 Note To personalize the hotspot and change basic settings use the LCD homescreen Settings and Wi Fi options For advanced settings use a Wi Fi enabled device to connect to the hotspot and then use a brows
20. into the other end of the Jump Boost cable 3 Onthe home screen tap Settings Jump Boost 4 Tapone of the boosting options 30 60 90 minutes On the Homepage 1 Plug the Jump Boost cable into your hotspot Plug the device you want to charge into the other end of the Jump Boost cable On the homepage log in as Administrator Click Jump Boost Click one of the boosting options 30 60 90 minutes uo Ww M Security Change Wi Fi network names and passwords The Main and Guest Wi Fi network names identify your Wi Fi networks and are visible to other Wi Fi enabled devices You can change these names and passwords on the LCD or the Homepage 37 AirCard 782S Mobile Hotspot User Guide On the LCD screen 1 Onthe home screen tap Wi Fi 2 Tap Main Wi Fi or for Guest Wi Fi tap Wi Fi Profiles Note If you are using a custom Wi Fi profile you can only update the Guest Wi Fi details from the Homepage 3 If you are changing the Guest Wi Fi details tap Edit beside the Guest Wi Fi profile option 4 Tap Edit beside the Name or Password that you want to change Tap Continue The edit window appears Enter the new value See Using the LCD Keyboard on page 38 Note If you saved your changes all devices that were connected will have to reconnect with the new name and password On the Homepage 1 Onthe Homepage log in as Administrator 2 Click Wi Fi Options 3 Inthe Main Wi Fi and Secondary Wi Fi sections c
21. make a selection 34 2400352 Use Your Mobile Hotspot Adjust display settings On the LCD screen 1 Onthe home screen tap Settings Display Network Sleep EEN GPS Reset Jump Boost ti 12 Y Decrease the screen brightness Tap Screen Brightness then select Dim Turn off the status LED Tap LED then select Off The status LED will only light up when the device is downloading or installing a sofware update 4 Setthe screen to timeout turn off more quickly Tap Screen Timeout then tap and set shorter time periods for Timeout on Battery Timeout on Charger Timeout on USB On the Homepage 1 Login as Administrator 2 Click Settings General Device BIGPOND WI FI 46 ADVANCED Support About Login amp Home General Network Router Devices x g 7 Device Software and Reset Wi Fi t Screen ia deris GPS Screen Brightness Bright Dim A Jump Boost Screen Timeout Timeout on AC Never Status Timeout on USB Never 3 Adjust any of these settings in the Screen section Screen Brightness Select Dim Timeout on Battery Timeout on Charger Timeout on USB From the drop down boxes select shorter time periods 4 Click Submit Submit button appears once you make a selection Rev 1 Oct 13 35 AirCard 782S Mobile Hotspot User Guide 36 Recharge the battery The battery comes partially charged You can recharge the battery from a wall socket or from the USB por
22. power press and quickly release the power button to wake up the screen Add a WPS enabled device You can add a WPS enabled Wi Fi device to your Wi Fi network without a Wi Fi password using the homepage or the hotspot LCD screen On the LCD touchscreen 1 Onthe home screen tap Wi Fi WPS 0000 Main Wi Fi Wi Fi Profiles E a TF Daum Y AL Dum C uum Options Block List f lt lt 2 Tap Pair with Main Wi Fi or Pair with Secondary Wi Fi if available WPS allows a device that supports this feature to securely connect to your hotspot without the Wi Fi password Pair with Main Wi Fi Pair with Secondary Wi Fi 3 Within two minutes 120 seconds press the WPS button on the wireless device you want to connect Your mobile hotspot and the wireless device will communicate and establish the connection On the homepage 1 Onthe homepage log in as Administrator 22 2400352 Rev 1 Oct 13 2 Click Wi Fi Use Your Mobile Hotspot BIGPOND WI FI 4G ADVANCED ft Home Connect Options MAC Filter gi Devices Main Wi Fi P If yeu turn aff your Wi Fi signal all connected _ devices will lose internet access from your hotspot You may still use USB tethering GPS A Jump Boost Wi Fi name igi Settings ACT82S D2s5 Wi Fi password Status 53742488 WPS ull TELSTRA 46 60 EM 7 Edit Devices Connected Main Wi Fi android Sb 351871446bbb4 Secondary Wi Fi MyNotebook
23. use The mobile hotspot will not attempt to automatically connect to the mobile broadband network when powered on To connect to the network manually view the Mobile Broadband Disconnected alert and click Connect Always except when roaming The mobile hotspot automatically attempts to connect only to your network provider s mobile broadband network when powered on 30 2400352 Rev 1 Oct 13 Use Your Mobile Hotspot Always The mobile hotspot automatically attempts to connect to the mobile broadband network when powered on You may incur additional roaming charges If you are outside of your network provider s coverage area 4 From the Network Mode drop down menu select the type of mobile broadband network that the device can connect to for example Auto WCDMA only LTE only etc Note For most users it s best to leave the default setting Auto When this option is selected your mobile hotspot connects to the fastest service available If you change this setting the mobile hotspot will not be able to connect if the option you choose is not available For example if you select LTE only and you are in an area where there is no LTE network available the mobile hotspot will not be able to connect to a mobile broadband network until you change this setting 5 f you want to select a mobile network other than your network service provider s when roaming click Scan and then select the network from the list th
24. users are connected to my Hotspot s Wi Fi networks The number on the Wi Fi icon on the Hotspot s LCD is the number of users or devices connected to your Wi Fi networks and a list of connected devices is shown in the Homepage s Devices Connected section For more details about the devices or users connected to your network see View block connected users on page 25 Note You can also use the options on the Homepage to block particular users from connecting to your network See View block connected users on page 25 Rev 1 Oct 13 59 AirCard 782S Mobile Hotspot User Guide 60 The LCD screen is not lit How dol know if the Hotspot is still powered on The LCD screen dims to save energy The LED continues to flash slowly to indicate that the mobile hotspot is still powered on To wake up the LCD press and quickly release the power button How do find my computer s IP address The steps for finding your computer s IP address depend on the operating system Windows 7 Vista XP 1 Open the command prompt window a Click Start Run b Type cmd or command and click OK At the command prompt type ipconfig and press Enter Write down the IP address for the entry that relates to the wireless network connection The IP address may be listed under IPv4 Address or something similar Windows 8 1 In the Charms bar click the Search icon 2 Select Command Prompt 3 Atthe command prompt type ipconfig and press E
25. 2 Select Command Prompt 3 Atthe command prompt type ipconfig all and press Enter 4 Write down the Physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter Mac OS X 1 From the Apple menu select System Preferences Network 2 Select the wireless adapter that is connecting to the routing hardware 3 Select Advanced 4 Select Ethernet The Ethernet ID is displayed This is the same as the MAC address Other operating systems Refer to the user documentation for your operating system or computer Where can I find more information Rev 1 Oct 13 Refer to the Quick Start that came with your mobile hotspot Visit support netgear com click Support for Home Products search for your network service provider and select your Hotspot from the list of products to Update the firmware on your device if an update is available View the user Guide View a tutorial Learn tips and tricks at www netgear com learningcenter mobile to get the most from your Hotspot Information on accessories is available at http www netgear com telstraacces sories 61 AirCard 782S Mobile Hotspot User Guide 02 2400352 5 Troubleshooting Rev 1 Oct 13 This chapter provides suggestions for troubleshooting problems that may arise when using your mobile hotspot The Wi Fi network name does not appear in the
26. Fi network before going into standby mode Wi Fi radio turns off Adjust display settings Dim the screen Reduce the LCD s brightness level Set the screen timeout to a shorter period Reduce the amount of time to wait without the LCD being touched before turning the screen blank Adjust the GPS mode If GPS is enabled set it to do one time fixes or disable it See Set the GPS Mode on page 56 Adjust Wi Fi settings On the LCD touchscreen 1 Onthe home screen tap Wi Fi Options gans Se 6 Main Wi Fi Wi Fi WPS 2 Adjust any of these settings Wi Fi Range Tap Wi Fi Range then select Short best battery life USB Tether If you are tethering your hotspot to your device and don t want to use Wi Fi for other devices tap USB Tether then select Wi Fi stays Off Wi Fi Options Wi Fi Info on Home Show e Wi Fi Range Short e USB Tether Wi Fistays On A oad 12 Y 3 Onthe home screen tap Settings Sleep then select a shorter time period The shorter the time the longer the battery life Rev 1 Oct 13 33 AirCard 782S Mobile Hotspot User Guide Wi Fi Standby Set the Wi Fi signal broadcast to go to sleep if no devices connect after a set period of time This will conserve battery Press the power button to restart the Wi Fi signal and wake the screen 9 5 minutes best battery life 12 N On the Homepage 1 Login as Administrator 2 Click Wi Fi
27. Options Wi Fi name ACT825 D2ss Wi Fi name ACT825 D2ss Status m Wi Fi password 55742488 Wi Fi password 53742488 i TELSTRA 4G 09 Encryption WPA 2 Personal AES Guest Encryption WPA Personal AES m 7356 Frequency Channel Frequency Channel 2 4GHz Aulo Devices Connected 2 GM Main Wi Fi 5 GHz Auto 5GHz Auta android Sb135t87 14456bbb4 Secondary Wi Fi Guest Mode MyMotebook T61 Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi with temporary visitors withut exposing them to your devices on main Wi Fi Generate a new password each time I Your Wi Fi Details turn on the Guest Wi Fi Network Name Wi Fi Options supported ACT 25 D2ss E Max Wi Fi 13 7 Password j Main Wi Fi Secondary Wi Fi amp 7 gt Wi Fi Info on Home E Show Hide Wi Fi Hange Short small coverage less power Medium Long large coverage more power USB Tether Wi Fi stays Off Wi Fi stays On 3 Adjust any of these settings in the Wi Fi Options Supported section Wi Fi Range Select Standard best battery life USB Tether If you are tethering your hotspot to your device and don t want to use Wi Fi for other devices select Wi Fi stays Off Click Submit Submit button appears once you make a selection Click Settings gt General gt Device From the Wi Fi Standby drop down box select a shorter time period The shorter the time the longer the battery life 7 Click Submit Submit button appears once you
28. ST BE POWERED OFF When operating the NETGEAR modem can transmit signals that could interfere with various onboard systems The driver or operator of any vehicle should not operate the NETGEAR modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of NETGEAR NETGEAR AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY NETGEAR PRODUCT EVEN IF NETGEAR AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PART Y Notwithstanding the foregoing in no event shall NETGEAR and or its affiliates aggregate liability arising under or in connection with the NETGEAR product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the NETGEAR product AirCard 782S Mobile Hotspot User Guide Patents Copyright Trademarks This product may contain technology develop
29. Secondary Wi Fi network for temporary visitors 6 Click Submit to save your changes Note If you selected a predefined profile then changed Frequency or Guest Wi Fi options the profile type changes automatically to Custom Setup Note When you change your profile options including disabling or enabling either Wi Fi network the hotspot resets Any devices connected to the hotspot will be disconnected when the hotspot resets Add a wireless device to your Wi Fi network You can connect up to fifteen wireless devices such as smart phones laptops tablets digital cameras printers gaming consoles and digital picture frames to your hotspot network See Set maximum number of connected devices on page 23 for instructions on setting connections for Main Wi Fi and Guest Wi Fi networks You can add a wireless device to your Wi Fi network manually or if the device you are adding is Wi Fi Protected Setup WPS enabled you can use the WPS method to connect the device without using the Wi Fi password Add a wireless device manually 1 Onthe wireless device you want to add to your network view the list of available Wi Fi networks 2 Connect to the network that corresponds to your hotspot network as displayed on the LCD 21 AirCard 782S Mobile Hotspot User Guide 3 When prompted enter the Wi Fi password for your hotspot network The Wi Fi password is displayed on the hotspot LCD screen If the screen has turned off to save
30. Use and Disposal Note Improper battery use may result in a fire explosion or other hazard To ensure safe and responsible battery use Do not open disassemble puncture crush bend or shred Do not expose to water or other liquids fire explosion or other hazards Use the battery only in the mobile hotspot If using with a charger use only the charger supplied with the mobile hotspot Do not short circuit the battery When replacing a battery use the same model of battery that was supplied with the mobile hotspot Follow local regulations when disposing of a used battery Avoid dropping the mobile hotspot or the battery If dropped and you suspect damage take it to a service center for inspection Regulatory information for EU countries To ensure safe use the modem must be 1 cm or more from users during operation NETGEAR hereby declares that the NETGEAR USB wireless modem conforms to all the essential requirements of Directive 1999 5 EC CE For the current EU Declaration of Conformity visit http www netgear com about regulatory declarations conformity Notice User restrictions for Wi Fi operation apply in France Please check with French authorities before using this device in France 2400352 Index A About details 40 accessories included 13 add a wireless device 21 Admin Login 18 change 39 forgot 58 Admin Password forgot 57 alerts 31 troubleshooting 65 view 31 APN configure 52
31. additonal Wi Fi network if you would like to use dual band 5GHz compatible devices with the hotspot and or far separate quest network f Gps GPS A Jump Boost Main Wi Fi Secondary Wi Fi Settings Enable secondary Wi Fi network Wi Fi name ACT825 D235 Wi Fi name ACTB2S D2ss Status ull TELSTRA 46 60 i NE 173 Frequency Channel Frequency Channel 2 4GHz Auto Devices Connected 2 4 GHz Main Wi Fi s GHz Auto 5 GHz Auto androd_9b1351871446bbb4 ma Ban FT Fiaa E 3 Inthelist beside Encryption for Main Wi Fi or Guest Encryption for Guest Wi Fi select the desired security option The available Wi Fi encryption options include WPA2 Personal AES Strong security supported by newer Wi Fi devices default WPA WPA2 Personal Strong security supported by most Wi Fi devices Use this if you want to connect Wi Fi devices that do not support WPA2 Personal AES None Not recommended Anyone can access your Wi Fi network without a password and you are responsible for charges incurred It is recommended that you use WPA2 Personal AES whenever possible 4 Click Submit Submit button appears once you make a selection 5 Reconnect your Wi Fi devices if necessary using the new Wi Fi credentials See Connect to the Internet on page 15 Note The length of the Wi Fi Password depends on the Wi Fi encryption selected View details about your mobile hotspot To view details about your dev
32. age see page 1 7 AirCard Watcher app for Smartphones and Tablets see page 16 Power button Table 1 1 Power button usage Desired result Turn hotspot on Press and hold the power button for two seconds Turn hotspot off Press and hold the power button for two seconds Wake up Wi Fi signal and Press and quickly release the power button device screen 10 2400352 Rev 1 Oct 13 Get Started Status LED The LED indicates the device s connection status Table 1 2 LED indicator patterns Colour LED pattern What the pattern means Blue Single blink Data connection is ready for use every 3 seconds Amber Blink every 3 seconds Data connection is not ready disconnected or no signal Blue Double blink Data is transferring uploading downloading on the every 3 seconds data connection Blue Slow blink alternating blue New software is being downloaded for installation Amber and amber Amber Solid Software is installing on the device a LED pattern displays only if the LED feature is enabled See below You can set the device to not light the LED during regular use Data connection ready Data connection not ready Data transferring To set the status LED behaviour 1 Onthe home screen tap Settings gt Display 2 Tap LED then select Off The status LED will not only light up when the device is booting up or a software update is being downloaded for installation
33. appears in the left column of the screen BIGPOND WI FI 4G ADVANCED Support About Login dee Devices Billing Cycle Session IM gt we Oe 5 65 GB of 8 GB Used Elapsed time 43m Q GPS 12 Days Remaining next plan begins on A Jump Boost Data current as of approximately 24 hours ago igi Settings Account Mobile is available Status My App My data plan 8 00 GB Download it from the app store today y F app y il TELSTRA AG 6 My number 1 555 55505555 EM 7 Devices Connected Main Wi Fi android Sb135f871446bbb4 Secondary Wi Fi MyNotebook T61 Your Wi Fi Details If you notice a Wi Fi device that you do not recognize you can block that device from connecting to your Wi Fi network To block a device 1 Click the device name The device details appear 2 Click Block Device 3 When prompted click Block Device again To view a list of blocked devices 1 From the Homepage click Wi Fi gt Mac Filter The Black List shows all blocked devices Note The Black List appears and is active only if MAC Filter Mode is set to Black List To unblock a device giving it access to your network 1 From the Homepage click Wi Fi Mac Filter The Black List shows all blocked devices Note The Black List appears and is active only if MAC Filter Mode is set to Black List 2 Click beside the device you want to unblock 2400352 Rev 1 Oct 13 Use Your Mobile Hotspot Configure mobile broadband
34. at appears 6 Click Submit Submit button appears once you change any of the displayed preferences Alerts View alerts Your mobile hotspot displays alerts to advise you of changes in the device status On the LCD touchscreen On the home screen the Alerts bar indicates that you have system alerts To view alerts 1 Onthe home screen tap the Alerts bar Telstra gt m 100 777 1 ALERTS Wi Fi password Wi Fi name TelstradGA 4972 12345678 5 65 GB 8 0 GB 12 days left Data current as of approximately 24 hours ago io gt Y Devices Wi Fi Settings 2 Read each alert that appears and follow any displayed instructions Tap the gt to move to the next alert Note Alerts remain as long as the issues that cause them are active When the issues are dealt with the alerts are removed automatically On the Homepage If you have logged in as Administrator any active alerts will appear on the Homepage 31 AirCard 782S Mobile Hotspot User Guide 32 To view alerts 1 Goto the homepage Active alerts appear below the Sign In section Note Although you can read the alerts now some alerts have actions that can only be taken if you are logged in 2 Login as Administrator The Active alerts now appear at the top of the homepage BIGPOND WI FI 4G ADVANCED Support About Login des Devices Download Update Available The download update process will take several minutes
35. connected to the hotspot will be disconnected when the hotspot resets Choose a Wi Fi Profile Enable disable Main Wi Fi Guest Wi Fi Dual Band Wi Fi On the LCD touchscreen From the touchscreen you can select from a set of basic profiles For more detailed profile selections use the homepage 1 Tap Wi Fi gt Wi Fi Profiles Note The Wi Fi Profiles list that appears will include a Custom option only if you are using an advanced profile that you set up through the homepage 2400352 Rev 1 Oct 13 Use Your Mobile Hotspot 2 Select the profile you want to use 3 When prompted click Submit Note When you choose a new profile the hotspot resets Any devices connected to the hotspot will be disconnected when the hotspot resets On the Homepage Use the homepage to set up a profile that is more detailed than the basic profiles selected from the touchscreen 1 Onthe homepage log in as Administrator 2 Click Wi Fi 3 Select the Options tab 4 In the Wi Fi Profiles drop down list select a predefined profile or select Custom Setup to choose your own options 5 f you want to modify the displayed profile even if you have selected a predefined profile use the following options Select Enable secondary Wi Fi network to be able to use both Wi Fi bands 2 4 GHz and 5 GHz Select the Wi Fi Frequency 2 4 GHz or 5 GHz to use on the Main and or Secondary Wi Fi networks Select Guest Wi Fi to use the
36. der s network Make sure your SIM account is active If you use a pre paid or pay as you go SIM make sure the account has a positive balance If your mobile hotspot still will not connect you may need to create or update an account profile Your service provider may not be in the list of pre configured account profiles included with the hotspot or the service provider may have changed some details Get your account profile details from your service provider and then see Configure APN details on page 52for instructions Unable to connect to the Internet when tethered to a Windows XP system If you are unable to connect to the Internet when the mobile hotspot is connected via a USB cable to a computer running Windows XP it may be because the device driver is not installed 1 Disconnect untether the Hotspot from the computer 2 Onthe LCD screen tap Settings gt More gt Driver Installation This is the last option on the More screen CJ After the driver installs tether it to the computer Reset the Hotspot You can reset the Hotspot to the factory setting on the device or on the Homepage This is useful if you have lost your Admin Login for the Homepage Note If you reset the modem all of your customizations will be lost If you want to keep them save them before doing the reset then restore them afterward See Download backup and restore settings on page 45 for details Note When you reset the hotspot
37. ed by or for NETGEAR Inc This product includes technology licensed from QUALCOMM O 2013 NETGEAR Inc All rights reserved NETGEAR the NETGEAR logo AirCard and Watcher are trademarks of NETGEAR Inc in the United States and or other countries Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder s Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS X are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMM isa registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of their respective owners Information is subject to change without notice 2400352 Contents G t Started rra AEREA AAA AAA 9 TNO Ve YOUN DEVICE oa a A EN Bares aia 9 Manage your Device and SettingS sso wu ba dont n ded aros 10 o O e era ata MM tA E LM UA DN E trate hes the 10 xp d ABcDRMTEMTT cord 11 ST OIC STC oia T TTE 11 LEDS elements a uti stored ween oe Mis aT Mn ee au EE 12 ACCESS OMS Pr 13 POMC GOUT CSS anadir da Monte o ELE oes uU ee a oa 13 Setup ana conmectto ne IMEN ccu dee ht eine de attesa Ee Ee E ER UE 14 Be a PR LP 14 Mstaltane ol PTT 15 COMMCC LO GICs ea T t S E a T 15 TEMES IO GCs aare a y E EE kab EEE lia 16 AirCard Watcher app for Smartphones and Tablets
38. eferences APN SIM Security Status Details Active Mame APH Username Password Authentication lt gt GPs Teistralntermet telstra internet Mone A imp Bo I Rogers Iteinternet apr Mone X m Sets Mane Status 3 Inthe blank line enter the Name of the network service provider and the APN you obtained from them 4 Enter the Username and Password if these are required for the wireless network Select the network Authentication mode The options are None default PAP CHAP PAP or CHAP 6 Click beside the new APN entry To select the APN to use 1 Select Active beside the APN entry to be used To remove an APN entry 1 Click beside the APN entry Enable DMZ In a DMZ demilitarized zone network configuration a computer runs outside the firewall in the DMZ This computer intercepts incoming Internet traffic providing an extra layer of protection for the rest of the network To enable DMZ and designate a computer to screen incoming traffic 1 Onthe Homepage log in as Administrator 2 Click Settings Router Basic 3 Select On beside DMZ Enabled Rev 1 Oct 13 53 AirCard 782S Mobile Hotspot User Guide 54 4 5 Click Submit Submit button appears once you make a selection Set LAN options BIGPOND WI FI 4G ADVANCED Status ull TELSTRA 46 6 EM 7 Devices Connected Main Wi Fi android _9b13518 11446bbb4 Secondary Wi Fi MyNotebook T61 Your Wi Fi Detai
39. er to display the homepage http m home Log in as Administrator to make changes default Admin Login is admin Note The LCD screen may go into sleep mode to save power To wake up the LCD screen press and quickly release the power button then tap the Unlock icon Tethered mode You can use your hotspot in tethered mode connected to a computer using the USB cable instead of connecting to it via Wi Fi Note The first time that you use your hotspot in tethered mode connected to a computer using the USB cable drivers are loaded on your computer to support the hotspot Windows XP or other Windows OS if installing the NMEA PORT 1 Onthe hotspot tap Settings More Driver Installation 2 Tap Install Drivers 3 Usethe USB cable to connect the hotspot to your computer The hotspot installs the necessary driver 4 Oncethe driver is installed you can surf the net or go to the homepage http m home to customize your hotspot s advanced settings Other operating systems 1 Ensure the hotspot is powered off 2 Usethe USB cable to connect the hotspot to your computer The hotspot automatically powers on and installs the necessary driver J Once the driver is installed you can surf the net or go to the homepage http m home to customize your hotspot s advanced settings AirCard Watcher app for Smartphones and Tablets ua a Download and use the complimentary AirCard Watcher app to a App Store view your co
40. errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the AirCard 782S Mobile Hotspot are used in a normal manner with a well constructed network the AirCard 782S Mobile Hotspot should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property NETGEAR and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the AirCard 782S Mobile Hotspot or for failure of the AirCard 782S Mobile Hotspot to transmit or receive such data Safety and Hazards The mobile hotspot MUST BE POWERED OFF in all areas that may be susceptible to radio interference in particular Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the mobile hotspot when instructed to do so or when you suspect that it may cause interference or danger In areas where blasting is in progress Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked Such areas include gas stations fuel depots chemical transfer or storage facilities areas where blasting is in progress areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would norma
41. figure hotspot settings Accessories The following accessories are included with your hotspot Micro USB Jump Boost cable Used to charge another device from the hotspot Micro USB cable Used to recharge the battery or tether the mobile hotspot to your computer Wall charger Used with the USB cable to recharge the battery or to power the mobile hotspot from a wall socket Depending on your service provider the following accessories may also be included Charging cradle Extended battery Information on accessories is available at http www netgear com telstraaccessories Power sources You can power your hotspot from Rechargable battery included with the hotspot Wall socket using the AC adapter and USB cable USB port on your computer Rev 1 Oct 13 13 AirCard 782S Mobile Hotspot User Guide Set up and connect to the Internet Install the battery 1 Remove the back cover by lifting at the notch above either external antenna port 2 Insert the battery as shown Ensure the gold contacts on the battery line up with the gold contacts on the device Battery Gold contacts 3 Replace the back cover Note The battery comes partially charged and ready to go When the battery needs recharging follow the instructions in Recharge the battery on page 36 14 2400352 Note Your computer and other devices can connect to the hotspot wirelessly Use the USB cable mainly to recharge the battery or
42. g Devices Preferences APN SIM Security Status Details Wi Fi an 4G Details i us GPS Status Connected A Jump Boost PS service type LTE Metwark TELSTRA HSHP 105 Status HSHO 7 l TELSTRA 4G 69 ee PLMN 308720 Ta En LAC 35100 Devices Connected RAC T Main Wi Fi PSC 236 andraid Sbf358871446bbb4 Call ID 20642821 Secondary Wi Fi li MyNotebook T61 TX Power de 76 IP Address 25 90 243 234 Quality 81 Channel UL 65535 Channel Number 6 Your Wi Fi Details IM EI aAnaT2on5ORT17508 Enable port forwarding If your computer is hosting a server you can enable port forwarding so that other users can access the server To enable port forwarding 1 Onthe Homepage log in as Administrator 2 Click Settings Router Port Forwarding BIGPOND WI FI 4G ADVANCED Support About Login fi Hame General Network Router seu De Basic Port Forwarding Port Filtering Fi Fort Forwarding Enable dis Disable A Jump Boost 50 2400352 Advanced Settings 3 Select Enable beside Port Forwarding The Port Forwarding list will appear Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses Note Port forwarding creates a security risk When not required port forwarding should be disabled BIGPOND WI FI 4G ADVANCED Support About Login dl Hon Genera Network Router gh Devices Basic Port Forwarding Port Filtering T Fi
43. hange the Wi Fi Name and Wi Fi Password fields as desired 4 f you want the Guest Wi Fi password to change automatically select Generate a new password each time turn on the Guest Wi Fi 5 Click Submit When prompted click Submit again Note If you saved your changes all devices that were connected will have to reconnect with the new name and password Using the LCD Keyboard The hotspot uses a virtual keyboard for changing fields such as the Wi Fi name and Wi Fi password x AC782S D e ET x ACT82S D EU rey E C D ej fjigj h E El G Hl Num Sym Caps Lock Num Sym Caps Lock AC7828 D EMM Ac782s D E 8 9 4 90 JE lt nuvo Y s TET 38 2400352 Use Your Mobile Hotspot 1 Use the editing buttons to change the current value shown at the top of the LCD screen Characters letters numbers symbols Enter the selected character Backspace Erase the last character Num Sym sm Switch to the numbers and symbols character set ABC Switch to the alphabet character set Caps Lock gr Switch between upper and lower case letters Left arrow Show the previous page of characters Right arrow Show the next page of characters Double left arrow Show the first page of the character set Double right arrow Show the last page of the character set 2 When you are finished tap S
44. he Internet try the following suggestions Check the display status on the LCD Make sure you have network coverage in your area Check your SIM card is active and enabled with data services Please wait 1 2 minutes for the hotspot to initialize Confirm that your account is activated and that no other Internet connections are active Try switching your Hotspot off and on and restarting your computer or Wi Fi device My battery has not charged while in use and connected to the charger If you are in a low coverage area have been transferring a lot of data or left the hotspot in a hot location the internal temperature of the Hotspot can rise above 45 C In these conditions the battery cannot be charged due to safety limits with Li ion battery technology Note The Hotspot will not charge while it is boosting another device Rev 1 Oct 13 97 AirCard 782S Mobile Hotspot User Guide 58 The signal indicator is always low Your Hotspot has poor reception Try moving it to a location with a clear view of the sky for example near a window The download or upload speeds are very slow The speed depends on signal strength Check your signal strength and network type How do go back to the Homepage web interface Open your browser and type in the homepage URL or http 10 0 0 138 then log in using the admin login If you have changed the URL you can find it in the LCD s About screen Settings gt More Ab
45. hoose File BIGPOND WI FI 4G ADVANCED Support P General Network Router Devices g Device Software and Reset i Fi Download Backup Settings Restore Settings GPS O Download a copy of your hotspots settings If yeu saved your settings an a file onto your computer so you can restore il previously import it here to restore you n Jump Boost later hotspot with those settings Submit Status Software Update 4j TELSTRA 4G i Last checked at 8 8 13 4 17 AM NE 79 Check for update Aiavinae Mannan tad 4 Navigate to the file store By default hotspot setting files are saved to your Downloads folder 5 Click Open to restore your hotspot with the imported file settings Rev 1 Oct 13 45 AirCard 782S Mobile Hotspot User Guide Manage Wi Fi Set Wi Fi network options To set the Wi Fi network options 1 Onthe Unite Manager homepage log in as Administrator 2 Click Wi Fi Options BIGPOND WI FI 4G ADVANCED d Home ga Devices al H i rn iP O GPS A Jump Boost igi Settings Status ull TELSTRA 46 60 EM 173 Devices Connected Main Wi Fi android Sb1351871446bbb4 Secondary Wi Fi MyNotebook T61 Your Wi Fi Details Hatwork Name ACT825 D2ss Password Support About Login Connect Options MAC Filter Wi Fi Profiles Dual Band Wi Fi Sel up an additonal Wi Fi network if you would like to use dual band SGHz compatible devices with the hotspot and or far a separa
46. ice such as the model number software version IMEI etc 40 2400352 Use Your Mobile Hotspot On the LCD touchscreen 1 From the home screen click Settings More About Support Reset Jump Boost About Feedback th 2 i 12 WV On the Homepage 1 Login as Administrator 2 Click About BIGPOND WI FI 4G ADVANCED ls Support About Login fh Home Account Details Device 1 gis Devices My number 1 778 960 3643 Model AirCard 7825 Wi Fi IMEI 357927050001067 ACTB825 Manager http m home IMSI 302720596117508 PRI Version 00 06 ars ICCID 89302720405961175084 Power State Online A ump Boost Current temperature 35 C Current voltage 3858mV igi Settings Wi Fi Details Battery charge level 71 Battery status Mormal Wi Fi name AC 7825 D2ss5 Status Battery temperature 34 C Wi Fi password 53742488 all TELSTRA 46 60 MAC Address 04 41 51 FE D02 44 WWAN Info 7353 Encryption WPA 2 Personal AES 7 Wi Fi Devices Fu BO Mo X Update mobile hotspot software and firmware The hotspot checks automatically for new software or firmware updates once per week If an update becomes available the hotspot displays an alert Open the alert and tap or click Install now to install the update Your device reboots automatically to use the new software You can also check for updates manually without receiving an alert On the LCD touchscreen 1 From the home screen tap Settings More About
47. id plan and for the current broadband session 1 Goto the homepage The data usage information appears for the Billing Cycle and for the current Session BIGPOND WI FI 4G ADVANCED Support About Login dee Devices Billing Cycle Session er E AM WiFi P Used 15 1 MB 5 65 GB of 8 GB Used Elapsed time 43m Q GPS 12 Days Remaining next plan begins on A Jump Boost Data current as of approximately 24 hours ago d Setti ngs Manage Wi Fi The hotspot provides the flexibility of matching its Wi Fi radio setup to your Wi Fi needs by letting you choose a predefined Wi Fi profile or customizing your own The Wi Fi profile determines how the hotspot s Wi Fi features are used Dual band Wi Fi 2 4 GHz and 5 GHz Gives you the flexibility of connecting devices that support dual band Wi Fi to transfer data at higher throughputs Main Wi Fi network Share your Wi Fi with devices you trust Guest Wi Fi network Share your Wi Fi with temporary visitors without exposing the devices on the Main Wi Fi network or letting them access the hotspot homepage By default Main Wi Fi is enabled and Guest Wi Fi is disabled If your place of business does not allow Wi Fi or for any other reason you want to disable Wi Fi and use the mobile hotspot only in tethered mode the mobile hotspot gives you that option Note Whenever you make changes to Wi Fi settings the hotspot resets to activate the new settings Any devices
48. k if a new update is available If an update is available click Start Download 5 When the update has been downloaded click Update now to install it Replace the SIM card If you need to replace the SIM card 1 Openthe SIM card cover 2 Remove the existing SIM card if present push the SIM card in to unlock it then pull it out of the slot 4 Close the SIM card cover Rev 1 Oct 13 43 AirCard 782S Mobile Hotspot User Guide 44 2400352 3 Advanced Settings This chapter provides information on how to change advanced settings The advanced settings enable you to configure various aspects of the device such as Wi Fi settings WAN settings router settings etc Hotspot software Download backup and restore settings The mobile hotspot allows you to download backup and restore your hotspot router settings This is useful if you have more than one device and you want the same settings on both or to save your settings before doing a factory reset or changing the settings To download backup hotspot settings 1 Onthe Homepage log in as Administrator 2 Click Settings General Software and Reset 3 Inthe Download Backup Settings section click Save By default the file export cfg is saved to your Downloads folder To restore hotspot settings 1 Onthe Homepage log in as Administrator 2 Click Settings gt General gt Software and Reset 3 Inthe Restore Settings section click C
49. list of networks If you don t see the Hotspot s Wi Fi network s from your Wi Fi enabled device try these suggestions Refresh the list of networks If the LCD is dark the Wi Fi radio may have gone to sleep Press the power key to wake the hotspot If the Hotspot is tethered to your computer make sure that Wi Fi is set to stay on when tethered See Unable to connect to the Internet when tethered to a Windows XP system on page 64 The No Signal icon appears on the LCD screen Homepage If the No Signal icon A appears on the LCD screen Homepage make sure you are in your network provider s coverage area Unable to access the Homepage when connected to a VPN If you are using your Hotspot while connected to a VPN you may not be able to access the Homepage using http m home To directly access the homepage hosted on the device enter the address http 10 0 0 138 in your browser Unable to connect a computer running Windows Vista to the Hotspot Microsoft has a known issue whereby computers running Windows Vista cannot obtain an IP address from certain routers More information and a fix are available at http support microsoft com kb 928233 or go to the Microsoft support web site and search for knowledge base article 928233 63 AirCard 782S Mobile Hotspot User Guide 64 Unable to connect hotspot to your service provider s mobile broadband network If your Hotspot will not connect to you service provi
50. lly be advised to turn off your cellular phone or vehicle engine Near medical or life support equipment Medical equipment may be susceptible to any form of radio interfer ence In such areas the mobile hotspot can transmit signals that could interfere with this equipment On board aircraft In addition to Federal Aviation Authority FAA requirements many airline regulations state that you must suspend wireless operations before boarding an aircraft The mobile hotspot is capable of transmit ting signals that could interfere with various onboard systems and controls 71 AirCard 782S Mobile Hotspot User Guide 72 Failure to observe this instruction may lead to suspension or denial of cellular tele phone services to the offender legal action or both Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open The mobile hotspot may be used normally at this time While operating a vehicle The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle Doing so detracts from the driver or operator s ability to con trol and operate the vehicle In some countries using such communications devices while in control of a vehicle is an offence Caution Unauthorized modifications or changes not expressly approved by NETGEAR Inc could void compliance with regulatory rules and thereby your authority to use this device Proper Battery
51. ls Hatwork Name ACT825 D2ss Password General UPnP UPnP LAN IP Address Netmask USB IP Address VPM Passthrough DHCP Server DHCP IP Range DHCP lease time DNS mode DMZ DMZ Enabled DMZ Address Nebweork Router Basic Port Forwarding Port Filtering On On 192 168 1 1 255 255 255 0 192 168 1 4 2 On OH Enabled Disabled 192 168 1 20 192 168 1 99 43200 Manual Auto 192 168 1 4 Submit Support About Login In the DMZ Address field enter the IP address of the computer you want to have in the DMZ To set the hotspot s LAN options 1 On the Homepage log in as Administrator 2400352 Rev 1 Oct 13 2 Click Settings Router Basic fi Home Genera Network Router Lien 5 ig Basic Port Forwarding Port Filtering Wi Fi UPnP gt ars UPnP On B Of n Jump Boo LAN IP Address 192 1868 1 1 Metmask 255 255 255 0 Status USB IP Address 182 168 1 4 TELSTRA 4G 69 VPN Passthrough On CH E 72 DHCP Server Enabled Devices Connected Disabled Main Wi Fi android Sbf351671446bbb4 DHCP IP Range 192 168 1 20 Secondary Wi Fi 192 168 1 99 MyMotebook T61 DHCP lease time 43200 DNS mode Manual Auto Enter the desired information in the LAN section Advanced Settings Support About Login If the DHCP Server is enabled it automatically assigns an IP address to each device on the network and manages their configurati
52. ment Indicates Signal strength roaming 1 bar low level all 5 bars excellent Triangle roaming connected to a network other than Telstra s No signal The type of network available AG LTE H HSPA and Dual Carrier 3G 3G Battery level Indicates the charge status of the battery Green 26 100 Yellow 1 1 25 Battery is low Red bar 1096 Battery is critical Connect charger Ta Battery charging 12 2400352 Get Started Table 1 3 LCD homescreen elements Continued Alerts 1 ALERTS Tap the alert bar to view the messages Default Main Wi Fi Used by Wi Fi enabled devices to connect to the mobile hotspot name and password Guest Wi Fi name Displays on the LCD instead of the Main Wi Fi name and password when and password Guest Wi Fi is enabled Used by Wi Fi enabled devices to connect to the mobile hotspot without being allowed to access the homepage or other devices on the main network See Change Wi Fi network names and passwords on page 37 if you want to change these names and passwords 5 65 GB soce Estimated data usage for the current billing period Tap the data bar to view detailed information E rue Er t Devices Shows number of connected devices Tap to view device details Devices PE Wi Fi menu Blue when Wi Fi is turned on a Tap to configure basic Wi Fi settings Wi Fi le Settings menu d Tap to con
53. name 0000 TCP 4 Identify the ports to filter enter a meaningful label that describes the service and the port and communication protocol being used 5 Once you have identified the desired applications click Submit Submit button appears once you make a selection Enable VPN passthrough If you want to connect to a corporate network using VPN you first need to enable VPN connections passthrough To enable VPN passthrough 1 Onthe Homepage log in as Administrator 2 Click Settings Router Basic TELSTRA WI FI 46 ADVANCED a ie O o A ET Status ull TELSTRA 4G 60 Support About Login General Network Router Basic Port Forwarding Port Filtering UPnP UPnP On OH LAN IP Address 182 168 1 1 Metmask 255 255 255 0 USE IP Address 182 168 1 4 VPM Passthrough On Of DHCP Server Enabled Disabled 3 Inthe LAN section select On beside VPN Passthrough and click Submit Submit button appears once you make a selection Configure APN details Your mobile hotspot comes preconfigured with the APN Access Point Name for your network service provider The APN is checked to determine the type of network connection to establish 52 2400352 Advanced Settings To add an APN for another network 1 Onthe Homepage log in as Administrator 2 Click Settings Network APN BIGPOND WI FI 4G ADVANCED Support About Login ft Home Genera Network see De Pr
54. nce you are logged in you can access all of the features available on the touch screen plus advanced features such as Change the SSID Wi Fi Passwords Admin Login and Wi Fi encryption Select a custom Wi Fi profile Dual Band Wi Fi Guest Wi Fi Set auto connect options View data usage Change advanced settings such as security settings and router options Security credentials Three passwords are associated with the hotspot Wi Fi password Used to connect your computer or other Wi Fi device to your mobile hotspot network This character string is unique to your device It is 17 AirCard 782S Mobile Hotspot User Guide displayed on the main hotspot LCD screen If the screen is blank a power saving feature press and quickly release the power button to view the information on the screen The default Wi Fi Password is also printed on a label under the battery Guest Wi Fi Password When enabled quests can use this password to access the Guest Wi Fi network Admin Login Used to log into the homepage as Administrator You must be logged in as Administrator to use certain features and to make changes to your hotspot settings The default Admin Login admin is printed on a label under the battery The Admin Login can be 5 31 characters You can change these passwords on the homepage http m home For more information see Change Wi Fi network names and passwords on page 37 and Change Homepage login settings on page 39 18
55. nnection settings and data usage from your smartphone or tablet Search the app store for NETGEAR AirCard x Coole r MEE To manage all hotspot settings go to the homepage Goog e play http m home Available at warps amazon 2400352 Rev 1 Oct 13 Get Started Hotspot homepage Your hotspot comes configured and ready to use and the touchscreen lets you manage many basic device and Wi Fi settings You can also go to your hotspot s homepage to manage additional advanced settings Note The homepage URL http m home is shown on the LCD Settings About and in the Quick Start Guide that came with your hotspot You must be logged in as Administrator to change settings and view detailed information default Admin Login is admin BIGPOND WI FI 4G ADVANCED Support About Login Sign In dg Devi levees T Wi Fi Sign In Q GPS Remember me A Jump Boost Data Usage i Settings Billing Cycle Session Status SD lt sive 5 65 GB of 8 GB Used Elapsed time 43m TELSTRA 46 60 12 Days Remaining next plan begins on En 7a Data current as of approximately 24 hours ago Devices Connected Main Wi Fi android Sb f35f871446bbb4 i Secondary Wi Fi My Account Mobile App is available MyHotebook T61 My data plan 8 00 GB Download it fram the app store today To log in as Administrator 1 Onthe homepage place your cursor in the Sign In field and type admin the default Admin Login 2 Click Sign In O
56. nter 4 Write down the IP address for the entry that relates to the wireless network connection The IP address may be listed under IPv4 Address or something similar Mac OS X 1 From the Apple menu select System Preferences Network 2 Select the wireless adapter The IP address is displayed in the right pane Other operating systems Refer to the user documentation for your operating system or computer How dol find a device s MAC address You ll need to know the MAC address for a device when Assigning an IP address based on a MAC address when using DHCP Allowing or denying devices access to your Wi Fi network MAC filtering Tip To display a list of connected devices including the MAC address of each device go to the Homepage and log in as Administrator The connected device list appears on the left side of the homepage Click the device links to see their IP and MAC addresses The steps for finding a device s MAC address depend on the operating system 2400352 Frequently Asked Questions Windows 7 Vista XP 1 Open the command prompt window a Click Start Run b Type cmd or command and click OK At the command prompt type ipconfig all and press Enter Write down the Physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter Windows 8 1 In the Charms bar click the Search icon
57. ocation 58 VPN access 63 74 V view connected devices 25 VPN passthrough 50 52 W WAN information view 50 Wi Fi channel 46 enable disable 20 fragmentation threshold 47 network disconnect 59 options 46 network name change 37 password 17 37 password forgot 58 RTS threshold 47 Wi Fi Passphrase forgot 57 WPS add device 22 2400352 NETGEAR
58. ock Device carmd el 000783 IP 192 168 1 81 MAC address 00 D1 DE E7 46 ED Block Device th lt lt 3 Tap Continue Block To view a list of blocked devices 1 From the home screen tap Wi Fi gt Block List A Bono F S Main Wi Fi Wi FI WPS Daum Y Umm Omm Options Block List tt 2 Tap View blocked devices to display the list 26 2400352 Use Your Mobile Hotspot Block List When block list is On blocked devices are unable to connect to your hotspot even if they have your Wi Fi password View DIOCKed devices e on Off tt To unblock a device giving it access to your network 1 From the home screen tap Wi Fi gt Block List Wi Fi T nooo Se A Main Wi Fi Wi Fi WPS DENN Y D mmm Options Block List fi 2 Tap View Blocked Devices A list of blocked devices appears Note The View Blocked Devices button appears and is active only if the block list is turned on Block List When block list is On blocked devices are unable to connect to your hotspot even if they have your Wi Fi password View DIOCKed devices e on C Off tt lt 3 Tap the device you want to unblock Block List carmd el 000783 t 4 Tap Unblock Rev 1 Oct 13 2 AirCard 782S Mobile Hotspot User Guide On the Homepage To view connected devices 1 Login as Administrator A list of Devices Connected to the Main Wi Fi and Guest Wi Fi networks
59. ode and select the type of mobile broadband network that the device can connect to for example Auto WCDMA Only LTE only etc Network Mode _ 9 Auto Default WCDMA amp GSM WCDMA Only t lt Note For most users it s best to leave the default setting Auto When this option is selected your mobile hotspot connects to the fastest service available If you change this setting the mobile hotspot will not be able to connect if the option you choose is not available For example if you select LTE only and you are in an area where there is no LTE network available the mobile hotspot will not be able to connect to a mobile broadband network until you change this setting Note To connect to a specific network while roaming use the Scan option from the Homepage see step 5 below On the Homepage 1 Login as Administrator 2 Select Settings Network Preferences Home Devices ei Wi Fi G F 5 iu A Jump Boost Status y o ll TELSTRA 46 0 NE 7 BIGPOND WI FI 4G ADVANCED Support About Login General Metwark Router Preferences APN SIM Security Status Details Network Mode Auto Default Puto Connect Never connect manually each use Always except when roaming Always Prompt for Password Do Mot Prompt Passward Username amp Password Network selection Auto mode Scan 3 Select the desired Auto Connect option Never connect manually each
60. oint anywhere there is cellular network coverage You can use that Wi Fi access point to connect your laptop and other Wi Fi capable devices to your service provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet Additional features include Rev 1 Oct 13 Touchscreen LCD interface Manage your hotspot settings data connection and Wi Fi network usage and view system alerts On screen keyboard for changing your Wi Fi network names and passwords without accessing the web interface from your computer Jump Boost Boost another device s battery using the Jump Boost cable provided with the hotspot GPS Wi Fi Protected Setup WPS A fast easy way to connect WPS enabled devices to your Wi Fi network Dual band Wi Fi The hotspot uses a dual band Wi Fi radio 2 4 GHz and 5 GHz to connect devices that support dual band Wi Fi at higher throughputs Guest Wi Fi Set up a guest Wi Fi network for temporary users and use the main network for trusted devices AirCard 782S Mobile Hotspot User Guide Status LED Power key LCD touchscreen External antenna port 1 AC adapter microUSB port SIM slot External antenna port 2 Manage your Device and Settings You can manage your device and change settings using The device s LCD see page page 11 The Homep
61. on existent or not implemented 2400352 Troubleshooting Table 5 1 Connection alerts Continued Description Conditional IE error Message not compatible with the protocol state Protocol error unspecified Invalid Connection ID Invalid PRI NSAPI Invalid Field SNDCP Failure 261 RAB Setup Failure 262 No GPRS Context 263 PDP Establish Max Timeout 264 PDP Activate Max Timeout 265 PDP Modify Max Timeout 266 PDP Inactivate Max Timeout 267 PDP Lower layer Error 268 PDP Duplicate 269 UE RAT Change Rev 1 Oct 13 67 AirCard 782S Mobile Hotspot User Guide 68 2400352 6 Specifications Rev 1 Oct 13 Mechanical Specifications 105 g 3 7 oz 109 9 mm 4 33 in 69 12 mm 2 72 in Thickness 15 5 mm 0 61 in Environmental Specifications Operating temperature D CI Sg 32 Fto 95 F Storage temperature 10 C to 60 C 96 hours 14 Fto 140 F Supported RF bands Table 6 1 Supported RF bands Technology Bands ETE Network and Carrier Aggregation Quad band 900 1800 2100 2600 MHz HSPA Quad band 850 900 1900 2100 MHz 69 AirCard 782S Mobile Hotspot User Guide 70 2400352 7 Regulatory and Safety Information Rev 1 Oct 13 Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted that is have
62. on information The DNS mode setting specifies how the DNS servers are obtained If you select Auto the servers use the DNS relay specified by the Internet provider 4 Click Submit Submit button appears once you make a selection GPS Your Hotspot provides GPS functionality Enable disable GPS Before you can use the GPS feature you must enable GPS from the LCD screen or from the Homepage On the LCD screen 1 From the home screen tap Settings GPS 2 Tap On or Off to disable GPS On the Homepage 1 Onthe Homepage log in as Administrator 2 Click GPS 3 Inthe GPS Settings section select Yes next to Enable GPS or select No to disable GPS 53 AirCard 782S Mobile Hotspot User Guide 56 Set the GPS Mode The GPS mode indicates how frequently location fixes are done Once One time which can prolong the battery life or Periodically Continuous You can set the GPS mode from the LCD screen or from the Homepage Note The GPS service must be enabled before you can set the GPS mode On the LCD screen 1 From the home screen tap Settings GPS 2 Onthe second page tap GPS Mode 3 Select the desired mode One time or Continuous On the Homepage 1 Onthe Homepage log in as Administrator 2 Click GPS 3 In the GPS Settings section beside GPS Mode select the desired mode One time or Continuous Set the GPS measurement unit type From the Hotstpot you can choose whe
63. out What do I do if forget my Main or Guest Wi Fi Password The Wi Fi Password appears On the LCD s Homescreen unless you have configured it not to show Main Wi Fi screen Wi Fi gt Main Wi Fi Guest Wi Fi screen Wi Fi Wi Fi Profiles Edit beside Enable Guest Wi Fi option If you are using a custom profile this option is not available On the Homepage Wi Fi Connect What do I do if I forget my Admin Login or the Homepage URL The default Admin Login is admin and the Homepage URL is displayed in the LCD s About screen Settings More About If you changed the Admin Login and have forgotten it you must set the Hotspot back to factory defaults On the LCD homescreen tap Settings Reset 2400352 Frequently Asked Questions How do I disconnect from the mobile broadband network On the Homepage click Disconnect in the Connection Details section The Connect Disconnect button on the Homepage doesn t work The Connect Disconnect button can be used only when you are logged in as Administrator To log in as Administrator 1 Place your cursor in the Sign In field on the Homepage and type the Admin Login default admin 2 Click Sign In How can extend the life of the battery For information on extending the life of the battery see Battery life on page 32 How dol turn the Hotspot off Press and hold the power button for a few seconds How do find out how many
64. rgest allowable size in bytes for a packet If the packet is larger than this it is sent in multiple packets which can affect network performance It is recommended to keep this value as large as possible up to 2346 Broadcast Network Name If you select Show your Wi Fi network name SSID will be broadcast to everyone nearby Select Hide if you do not want it broadcast 4 Click Submit Submit button appears once you make a selection Set MAC filter mode MAC Media Access Control filtering enables you to block unauthorized Wi Fi devices from accessing your Wi Fi network Block list on page 47 or permit only authorized Wi Fi devices to access the network Allow list on page 48 based on each device s MAC address Note Only one list can be active at any time either the block black list or the allow white list Note The MAC filtering black list is also referred to as the block list See View block connected users on page 25 for another method of blocking connected devices Block list To block devices from connecting to your Main or Guest Wi Fi networks black list 1 Onthe Homepage log in as Administrator 2 Click Wi Fi gt Mac Filter BIGPOND WI FI 4G ADVANCED Support About Login l Hen Options MAC Filter Devices ga MAC Filter Moda Black list Block all in list FTT A O GPS Mame MAC Address n Jump Bocal carmd el 000783 00 1D E0 7E 46 ED igi Settings x Status TELSTRA 46
65. s the Internet ai s na pee d AAA 57 My battery has not charged while in use and connected to the charger 57 The signal indicator is always OW uu tue Pate dees ce UR Samaria nd ODE ar ade 58 The download or upload speeds are very slow 0 cece 58 How do go back to the Homepage web interface o o ooooo oooo oo 58 What do do if forget my Main or Guest Wi Fi Password o oo oooo o o 59 What do do if forget my Admin Login or the Homepage URL 58 How do disconnect from the mobile broadband network 59 The Connect Disconnect button on the Homepage doesn t work 59 How can extend the life of the battery o ooooooooocooocoooonooooooo o 59 How do I turn the Hotspot OL 9s us e e ri atar 59 How do find out how many users are connected to my Hotspot s Wi Fi networks 59 The LCD screen is not lit How do know if the Hotspot is still powered on 60 How do I find my computer s IP address cuadras Puit ARP REPROISPde ws 60 How do I find a device s MAC address s idit mda dre cer Lom S pU Ade Ra S 60 Where can I find more information 000 cette ee 61 Troubleshooting anios CC ona 63 The Wi Fi network name does not appear in the list of networks 63 The No Signal icon appears on the LCD screen Homepage o oooc ooo ooo oo 63 Unable to access the Homepage when connected to a VPN o o 63
66. t on your computer To recharge the battery from a wall socket Fastest option 1 Attach one end of the micro USB cable to the mobile hotspot and attach the other end to the wall charger included 2 Plug the wall charger into a wall socket The battery icon includes a lightning bolt to indicate that the battery is charging Cms The battery icon on the LCD screen indicates when the battery is fully charged FR and an alert is displayed Note The LCD goes into sleep mode after a set time to extend battery life To wake up the LCD screen press and quickly release the power button To recharge the battery from the USB port on your computer 1 Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer The battery icon includes a lightning bolt to indicate that the battery is charging Cms 7 The battery icon on the LCD screen indicates when the battery is fully charged m and an alert is displayed 2400352 Rev 1 Oct 13 Use Your Mobile Hotspot Jump Boost Charge another device You can give a boost to your tablet or smartphone if it is low or out of battery power by connecting it to the hotspot s Jump Boost cable and starting boost from the LCD screen or the Homepage Note You can t charge the hotspot while it is boosting another device On the LCD screen 1 Plug the Jump Boost cable into your hotspot 2 Plug the device you want to charge
67. te quest network Main Wi Fi Secondary Wi Fi Enable secondary Wi Fi network Wi Fi name ACT825 D255 Wi Fi name ACTB825 D25ss Wi Fi password 53742488 Wi Fi password 53742488 Encryption WPA Personal AES Guest Encryption WPAZ2 Personal AES Frequency Channel Frequency Channel 24 GHz Auto 2 4 GHz 5 GHz Auto 5 GHz Guest Mode Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi with temporary visitors wihul exposing them to your devices on main Wi Fi Generale a new password each time I turn on the Guest Wi Fi Wi Fi Options supported Max Wi Fi 13 Main Wi Fi Secondary Wi Fi 5 Y gt Wi Fi Info on Home Show Hide Wi Fi Hange Short small coverage less power Medium Long large coverage more power USB Tether Wi Fi stays Off Wi Fi stays On Connection ATS Threshold Fragmentation Threshold Security Broadcast Network Hide Mame Show 3 Select the desired options Channel Main Wi Fi and Secondary Wi Fi The Wi Fi channel being used The recommended value is Auto which chooses the channel that will provide the least interference 46 2400352 Advanced Settings RTS Threshold The smallest packet size in bytes used by the Request to Send Clear to Send handshaking protocol The recommended value is 2347 If you are experiencing inconsistent data flow you can make minor changes to this value to try to alleviate the problem Fragmentation Threshold The la
68. ther to show GPS information using Metric or standard units Note The GPS service must be enabled before you can choose the units type 1 On the Homepage log in as Administrator Click GPS In the GPS Settings section beside Use Metric units select Yes or select No to use standard units Use GPS to track your location After enabling GPS you can use the GPS feature to get your current location coordinates latitude longitude altitude etc on demand one time or continuously On the LCD screen 1 From the home screen tap Settings GPS 2 Tap Get GPS fix On the Homepage 1 Onthe Homepage log in as Administrator 2 Click GPS 3 Click Update Location 2400352 4 Frequently Asked Questions This chapter provides answers to questions you may have about your Hotspot Also see Troubleshooting on page 63 Why can t connect a device to the Hotspot If you are having an issue connecting to the Hotspot try the following suggestions Turn off your device and take the battery out wait 10 seconds put the battery back in and turn your device on Restart your computer Turn off or temporarily disable any security programs or firewalls If possible try using another computer or Wi Fi device to connect to your Hotspot If you can then the problem is with the device that cannot connect not the Hotspot Why can t l access the Internet If you are connected to the Hotspot but cannot connect to t
69. ubmit E21 to save your change or tap to cancel it Change Homepage login settings You can change the URL for the Homepage and the password to access it from the Homepage 1 Onthe Homepage log in as Administrator 2 Click Settings General Device BIGPOND WI FI 4G ADVANCED Support About Login l Home General Network Router Devices ah Device Software and Reset E i Fi Screen GPS Screen Brightness Bright Dim A Jump Boost Screen Timeout Timeout on AC Never Status Timeout on USB Never TELSTRA TE will 4G 0 Sleep E 173 Wi Fi Standby 5 minutes best battery life Devices Connected Homepage Main Wi Fi android 9b 35 871446bbb4 Secondary Wi Fi MyNotebook T61 3 If desired change the name used to access the homepage maximum 31 characters in the AC782S Manager field 4 If desired change the password used to log in as administrator maximum 31 characters in the AC782S Manager Password field 5 Click Submit Submit button appears once you make a selection Rev 1 Oct 13 39 AirCard 782S Mobile Hotspot User Guide Change device encryption security settings You can change the type of security used for Main and Guest Wi Fi from the Homepage 1 Onthe Homepage log in as Administrator 2 Click Wi Fi Options BIGPOND WI FI 4G ADVANCED Support About Login qu Home Connect Options MAC Filter Devices Sgh Wi Fi Profiles Dual Band Wi Fi z Set up an

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