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Netgear 762S User Guide

1. 28 Extend Battery Life 29 Set Audio Alerts 30 Change Device Security Settings 31 View Details About Your Mobile Hotspot 32 Rev 2 May 12 Contents Use the microSD Card to Share Files 33 Before you Begin 33 Share or Access Files over Wi Fi 35 Recharge the Battery ccc eee 37 Update the Firmware 38 Advanced Settings samaan KA AGA me nc 43 Show Help for Advanced Settings 43 Do not Automatically Install Driver for USB Tethering 44 Export Import Router Options 45 Set Display Options 46 LOCK or Unlock Device Keys 47 View WAN Information 47 Set Connection Preferences 48 Enable SIM Security 49 Disable SIM Security 50 View Wi Fi Status and List of Connected Devices 51 Set Wi Fi Network Options 52 Set Wi Fi Security Options
2. 53 Set MAC Filter Mode 54 Enable Port Forwarding 55 Enable RON FIKEN Aa 55 Enable VPN Passihrough 56 EnableDMZ of Enable Universal PlugandPlay 58 Set Router LANOptions 58 Frequently Asked Questions 61 Troubleshooting 65 Reset the Mobile Hotspot 66 UA AA AA AP 67 Rev2 May 12 8 Contents Specifications nasananzanana 71 Mechanical Specifications 71 Environmental Specifications 71 Regulatory and Safety Information 73 NA EAR AA ee 73 SafetyandHazards 73 Regulatory information for EU countries 74 MOCK AA AA AA 75 Rev2 May 12 AirCard 762S Mobile Hotspot User Guide 10 4111970 1 Get Started This chapter provides an overview of AirCard 762S Mobile Hotspot features and instructions on how to set up your mobile hotspot and connect to the Internet Know Your Device Your mobile hotspot enables you to create a Wi Fi access point anywhere th
3. Firmware Update Available Do you want to download it device will still be usable Press O to download 1 While the message is on the LCD screen press the Power key to download the firmware You can continue to use the mobile hotspot while the firmware is being downloaded If the battery is low you will be instructed to use the AC adapter to plug the mobile hotspot into a wall socket before continuing 2 When the firmware download is complete you ll be given the option to install the firmware If you do not update the firmware either from the LCD or the homepage this message repeats three times 8 hours apart and then after a further 8 hours the firmware automatically updates the next time you turn the mobile hotspot on Firmware Update Available device may be unusable for about 5 minutes Press O to install Note You cannot use the mobile hotspot during the firmware installation which may take up to 5 minutes 3 Press the Power key to install the firmware 4 When the firmware update is complete reconnect your laptop or other Wi Fi devices to your mobile hotspot Wi Fi network Update the firmware from the homepage When new firmware is available for downloading you will receive an alert on the LCD screen 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Messages icon pg 39 AirCard 762S Mobile Hotspot User Guide Firmware Update Available for Download Baa
4. 3 On the Device gt Basic tab beside Automatically install host driver for USB tethering select No English Yes No Daily w 4111970 Advanced Settings 4 Click Save Export Import Router Options You can export and import hotspot router settings This is useful if you have more than one device and you want the same settings on both or to save your settings before doing a factory reset or changing the settings To export router settings 1 On the Device gt Basic tab beside Export Router Settings click Export English Yes Ho Daily T Check for Updates Now 2 Save the file to the desired location By default the file export cfg is saved to your Downloads folder To import router settings 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon English Yes No Daily Check for Updates Now Rev 2 May 12 45 AirCard 762S Mobile Hotspot User Guide 46 3 On the Device gt Basic tab beside Import Router Settings type the path or use the Browse button to navigate to the file you want to import By default router setting files are saved to your Downloads folder 4 Click Open and then click OK to confirm restart Set Display Options You can use the display options to customize the mobile hotspot display and to conserve battery power To set the display options 1 On the Mobile Hotspot Homepage log in as Admini
5. Click Finish The network drive appears as a folder in Explorer under My Network Places 9 Drag and drop or copy and paste files to the shared folder 10 If you are asked for a user name and password leave the user name blank and enter the password if password protection has been set up Otherwise leave the password field blank Mac OS X 1 Open Finder 2 Select Go gt Connect to Server 3 Type http dna mokkula dav 35 AirCard 762S Mobile Hotspot User Guide 4 Click Connect You ll be asked to enter a user name and password Leave the user name field blank If you set up a password enter that and click OK Otherwise leave the password field blank and click Cancel 5 Drag and drop or copy and paste files to the 192 168 1 1 shared drive that appears in Finder Smart phones and tablets Complimentary apps are available for iOS Android J Mees smartphones and tablets to share and access files over your PRR Wi Fi network f View and download only Available in Android Market Anyone connected to your Wi Fi network can view or download shared files To view or download files 1 Connect to the Wi Fi network 2 Launch your browser and enter dna mokkula dav shared If the shared folder is password protected you ll be asked to enter a password If there is a user name field leave that blank Note You can also access the shared folder from the Web UI From the homepage click the m
6. 5 AirCard 762S Mobile Hotspot User Guide 6 4111970 Contents GESI IIIA 11 Know YourDevice 11 Manage your Device and Settings 11 Mobile Hotspot Buttons and Keys 12 Lock Unlock all Keys 12 LOPE PAA 13 PCCCSSONCS AT 15 Power SOUrces 15 Set Up and Connect to the Internet 16 Insert the SIM Card 16 Connect to the Internet 17 AirCard Watcher App for Smartphones and Tablets 19 Homepage 19 Security Credentials 20 Use Your Mobile Hotspot 21 Set Auto Connect and Network Options 21 ViewDataUsage 22 SelectaLanguage 23 Enable Disable Wi Fi 23 View Block Connected USsers 24 Add a Wireless Device to your Wi Fi Network 25 View Messages Alerts 27 Use the GPS Feature 28 Battery Settings
7. AirCard 762S Mobile Hotspot User Guide Launch your browser and go to the homepage Click the Wi Fi users icon gr Under Enable Wi Fi select On Click Save o 29 5 Unable to access the homepage when connected to a VPN If you are using your mobile hotspot while connected to a VPN you may not be able to access the mobile hotspot using http dna mokkula To access the homepage enter the address http 192 168 1 1 in your browser This directly accesses the homepage hosted on the device Unable to connect a computer running Windows Vista to the Mobile Hotspot Microsoft has a known issue whereby computers running Windows Vista cannot obtain an IP address from certain routers More information and a fix are available at http support microsoft com kb 928233 or go to the Microsoft support Web site and search for knowledge base article 928233 Reset the Mobile Hotspot You can reset the Mobile hotspot to the factory setting on the device or on the Mobile Hotspot Homepage This is useful if you have lost your Wi Fi Passphrase To reset the mobile hotspot on the device 1 Press and hold the WPS button and Power key for 5 seconds Note If the mobile hotspot is connected to a power source do not disconnect until the reset and reboot is complete i e if it is battery powered do not remove the battery if it is connected to a USB port or wall socket when you start the reset do not disconnect it from the USB port or wall
8. Details 2 x Data sent 0 0066 Data received 0 00GB Total transferred 0 0066 Duration 00 00 00 WWAN IP 0 0 0 0 sagi Restart billing cycle on day 1 x of each month Reset 2 days left in billing cycle To reset the data counter manually click Reset 22 4111970 Use Your Mobile Hotspot Select a Language The first time you power on the mobile hotspot you can choose the desired language Press the Navigation key to cycle through the available languages and press the Power key to select a language The selected language is used for the homepage and the LCD To change the language used in the current session only select the desired language from the drop down menu in the upper right corner of the homepage To change the language used in the current and subseguent sessions 1 Click the Advanced Setting icon 63 2 On the Device Basic page select the desired language from the drop down menu Advanced Settings Display Default Language English Help for Advanced Settings py chow Automatically install host driver yes On for USB tethering YES No Check for Firmware Updates waekiy Check for Updates Now Import Router Settings 222 Export Router Settings 3 Click Save Save button appears once you make a selection Enable Disable Wi Fi By default Wi Fi is enabled but if your place of business does not allow Wi Fi or for any reason you want to disable Wi Fi and use the
9. WEP 64 bit Shared WEP 64 bit Open WPAPersonal TKIP WEP 128 bit Shared WEP 128 bit Open WPA Personal AES WPA Personal AES WPA2 Personal TKIP WRAWPA2 Personal 1 The maximum length of this field ee eee depends on the Wi Fi security F type you have selected If you will be sharing your internet connection with others you will have to give the Wi Fi Passphrase to others 802 11 b g n compatibilit Online Help To hide the online help 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 On the Device gt Basic tab beside Help for Advanced Settings select Hide 43 AirCard 762S Mobile Hotspot User Guide 44 English pt ah Yes No Daily w 4 Click Save Do not Automatically Install Driver for USB Tethering By default a host driver is installed the first time you connect your mobile hotspot to the computer via the USB cable This driver enables the mobile hotspot to connect to the Internet when it is tethered to a USB port on the computer via the USB cable instead of using the Wi Fi network If you do not want to use this feature and want to use the USB cable only to charge the mobile hotspot battery you can set the host driver not to install To set the host driver not to install 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3
10. or denial of cellular telephone services to the offender legal action or both Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open The mobile hotspot may be used normally at this time e While operating a vehicle The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle Doing so detracts from the driver or operator s ability to control and operate the vehicle In some countries using such com munications devices while in control of a vehicle is an offence Proper Battery Use and Disposal Note Improper battery use may result in a fire explosion or other hazard To ensure safe and responsible battery use e Do not open disassemble puncture crush bend or shred e Do not expose to water or other liquids fire explosion or other hazards e Use the battery only in the mobile hotspot e f using with a charger use only the charger supplied with the mobile hotspot e Do not short circuit the battery e When replacing a battery use the same model of battery that was supplied with the mobile hotspot e Follow local regulations when disposing of a used battery e Avoid dropping the mobile hotspot or the battery If dropped and you suspect damage take it to a service center for inspection Regulatory information for EU countries To ensure safe use the modem must be 1 cm or more from users during operation Sierra
11. range Short Wi Fi Range Slightly improved battery life default Medium Wi Fi Range Intermediate Wi Fi range Long Wi Fi Range Enables you to have your laptop or other Wi Fi device further from your mobile hotspot and still connect to your Wi Fi network but battery life is slightly shorter 5 Click Save Save button appears once you make a selection You can also extend the battery life by adjusting the Power LED and LCD backlight settings 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 9 3 Select the Device tab and then select Display 29 AirCard 762S Mobile Hotspot User Guide 30 Advanced Settings Device Basic Display Power LED on of LCD Backlight on oF Turn Off Backlight After 60 seconds Keep on when connected to USB and AC power Backlight Settings On Battery Power On USB Power On AC Power Key Lock Settings Key Lock 4 Set the desired options For example you can Turn the Power LED and LCD backlight off Set the time after which the LCD backlight turns off The shorter the time the longer the battery life Set the LCD backlight settings to Dim Keep the backlight on only when the device is powered by the USB port or plugged into a wall socket AC power 5 Click Save Save button appears once you make a selection For more details see Set Display Options on page 46 Set Audio Alert
12. seconds Press the Navigation key repeatedly until you see the Alerts LCD screen Press the Power key to mute or enable audio alerts 2 Optional On the Web UI you can select the events for which the mobile hotspot will beep For more information see Set Audio Alerts on page 30 LCD As well as providing setup information SSID and Wi Fi Passphrase the mobile hotspot LCD displays e Instructions during setup e Status messages such as Searching for network Connected etc e Status icons See Icons on the LCD Screen on page 14 for details e Data usage information e Network name e Error messages See Alerts on page 67 for troubleshooting suggestions Dashboard mode Press and release the Navigation key to cycle through the Dashboard screens The information and instructions available on the Dashboard varies depending on your device and your service provider Information available may include e Connect information SSID and Wi Fi Passphrase and homepage URL From this screen you can press the Power key to connect the mobile hotspot to your service providers mobile broadband network e WPS Wi Fi Protected Setup A fast easy way to connect WPS enabled devices to your Wi Fi network e Messages and Alerts e Billing information e Information about the mobile hotspot such as the Wi Fi network range network preference firmware version etc Rev 2 May 12 13 AirCard 762S Mobile Hotspot User Guide Icon
13. socket 2 Reconnect Wi Fi devices 66 4111970 Rev 2 May 12 Troubleshooting To reset the mobile hotspot on the homepage On the Mobile Hotspot Homepage log in as Administrator Click the About Your Mobile Hotspot icon fp Click Reset Device to Factory Defaults CB About Your Mobile Hotspot 55ID Wi Fi MAC IP Address Model Phone FSN IMEI ICCID SIM Firmware Version Web UI Version Host software for USB Tethering Bootloader Version Firmware Build Date PRI Version Package Version 5D Card Support IMSE hdokkula 1 234 01 01 01 01 01 01 01 01 01 01 01 AC 7625 MANS 5555 COX27110026110C 013080000000213 89302720403000165372 5W19200H2 03 05 03 01AP DNA 02 00 12 00 r83 PH5 GEN HYB 53083 5W19200H2 03 05 03 01BT 12 08 11 01 00 SWI9200H2_03 05 03 01_Generic_9901552 0100 enabled 302720600006387 View Details Reset Device to Factory Defaults Click OK to confirm Reconnect Wi Fi devices Alerts SIM not installed Ensure that the SIM card is installed correctly See Insert the SIM Card on page 16 SIM Error Check SIM Ensure that the SIM card inserted in your mobile hotspot is from your service provider If there is still a problem contact your service provider The SIM may be damaged and need replacing SIM Locked Contact your service provider for the PIN to unlock the SIM gt PN gt Go to the Mobile Hotspot Homepage See Homepage on pag
14. such data Safety and Hazards The mobile hotspot MUST BE POWERED OFF in all areas that may be susceptible to radio interference in particular e Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the mobile hotspot when instructed to do so or when you suspect that it may cause interference or danger e In areas where blasting is in progress e Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked Such areas include gas stations fuel depots chemical transfer or storage facilities areas where blasting is in progress areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your cellular phone or vehicle engine e Near medical or life support equipment Medical equipment may be susceptible to any form of radio inter ference In such areas the mobile hotspot can transmit signals that could interfere with this equipment e On board aircraft In addition to Federal Aviation Authority FAA requirements many airline regulations state that you must suspend wireless operations before boarding an aircraft The mobile hotspot is capable of transmitting signals that could interfere with various onboard systems and controls 73 AirCard 762S Mobile Hotspot User Guide 74 Failure to observe this instruction may lead to suspension
15. the computer you want to have in the DMZ Rev2 May 12 57 AirCard 762S Mobile Hotspot User Guide 58 For tips on finding a computer s IP address see How do find my computer s IP address on page 63 6 Click Save Enable Universal Plug and Play Universal Plug and Play UPnP is a set of protocols that enables seamless communication between UPnP devices on the network It enables automatic device configuration and peer to peer data transfer over an IP network Note If UPnP is enabled there are potential security risks To enable UPnP 1 On the homepage lick the Advanced Settings icon 9 2 Go to Router 5 UPnP 3 Select Enable beside UPnP 4 Click Save Set Router LAN Options To set the router LAN options 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 3 Go to Router gt LAN 4111970 Rev 2 May 12 Advanced Settings LAN Port Forward Port Filter DMZ UPnP Router IP Address Subnet Mask Hostname USB IP Address VPN Passthrough 192168 1 1 255 255 255 0 rogers 192 168 2 2 pA am Enable Disable af Pama Enable Disable 192 168 1 2 192 165 1 99 1440 minutes sok Pan pr CJ Manual Auto Enter the desired information If the DHCP Server is enabled it automatically assigns an IP address to each device on the network and manages their configuration information The DNS Mode setting s
16. Disconnect button is only visible when you are logged in as Administrator To log in as Administrator 1 Place your cursor in the Admin login field on the homepage and type the Admin login 12345 2 Click Login How can extend the life of the battery For information on extending the life of the battery see Extend Battery Life on page 29 61 AirCard 762S Mobile Hotspot User Guide 62 How do turn the mobile hotspot off Press and hold the Power key for a few seconds or click the Power off button on the homepage How do find out how many users are connected to my mobile hotspot network The number beside the Wi Fi icon Ga on the mobile hotspot LCD shows the number of users or devices connected to your Wi Fi network For more details about the devices or users connected to your network go to the Mobile Hotspot Homepage log in as Administrator and click the Wi Fi icon Ga Note You can also use the options on the homepage to block particular users from connecting to your network See View Block Connected Users on page 24 The LCD screen is not lit How do know if the mobile hotspot is still powered on The LCD screen dims to save energy The Power key continues to flash provided you have not turned this feature off to indicate that the mobile hotspot is powered on To wake up the LCD press and quickly release any button or key How do access information on the microSD card See Use t
17. Firmware is being updated Do not disconnect or power down the mobile hotspot until the firmware update is complete Navigation Press and release Press and hold for 3 seconds e Enter dashboard mode e Select an option when prompted on the LCD screen Lock unlock all keys Dashboard mode on page 13 Provided this feature is enabled on the homepage See Lock or Unlock Device Keys on page 47 Press and hold for 2 seconds Enter WPS mode used to add WPS enabled Wi Fi devices to your Wi Fi network Add a Wireless Device to your Wi Fi Network on page 25 WPS Navigation Press and hold for 3 seconds Mute enable audio on the mobile hotspot Set Audio Alerts on page 30 WPS Power 12 Press and hold for 5 seconds Reset the mobile hotspot to factory settings Lock Unlock all Keys Reset the Mobile Hotspot on page 66 The mobile hotspot s keys and buttons can be locked to prevent selection of hotspot features when the hotspot buttons or keys are accidentally pressed for example when the device is in a bag or pocket If this feature is enabled you can lock unlock the device keys by pressing the Navigation key for 3 seconds For information on enabling this feature see Lock or Unlock Device Keys on page 47 4111970 Get Started Mute or Enable Audio To mute or enable audio 1 Doone ofthe following Press and hold the WPS button Navigation key for 3
18. IN in the pop up window Rev 2 May 12 49 AirCard 762S Mobile Hotspot User Guide You are allowed 5 attempts to enter the correct PIN If you run out of available attempts the PIN will be locked If this happens contact your service provider to receive a PUK number to unlock the PIN 5 Click Submit To retain SIM security so that you are asked to enter the PIN each time you power on your mobile hotspot and go to the homepage you will need to enter your PIN and clear the Disable SIM Security check box Disable SIM Security To disable SIM security either 1 On the pop up window that opens when you go to the homepage enter your PIN and leave the Disable SIM Security check box selected AAA sa 50 4111970 Advanced Settings 2 Click Submit Or 1 Ifyou are already logged in as Administrator click the Advanced Settings icon 2 Goto WAN gt SIM aa Enable Disable 3 Select Disable and enter the PIN in the pop up window 4 Click Submit View Wi Fi Status and List of Connected Devices To view Wi Fi status and a list of connected devices 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 3 Goto Wi Fi gt Status Rev 2 May 12 51 AirCard 762S Mobile Hotspot User Guide Advanced Settings Status Network Security MAC Filter SSID Mokkula 1234 MAC Address 01 01 01 01 01 01 Channel Num
19. Missing or unknown APN Unknown PDP address or type User authentication failed Activation rejected by GGSN Service Option not supported Service Option not subscribed 4111970 Rev 2 May 12 Troubleshooting Table 5 1 Connection alerts Continued Alert Description Service Option temporarily out of order Regular deactivation QOS not accepted Network failure Reactivation required Feature not supported Semantic error in the TFT operation Syntactical error in the TFT operation Unknown PDP context PDP context without TFT already activated Semantic errors in packet filter s Syntactical errors in packet filter s Connection error Invalid transaction identifier value Semantically incorrect message Invalid mandatory information Message type non existent or not implemented Message type not compatible with the protocol state Information element non existent or not implemented Conditional IE error Message not compatible with the protocol state Protocol error unspecified Invalid Connection ID Invalid NSAPI Invalid PRI NSAPI Invalid Field SNDCP Failure RAB Setup Failure 262 No GPRS Context 263 PDP Establish Max Timeout 264 PDP Activate Max Timeout 69 70 AirCard 762S Mobile Hotspot User Guide Table 5 1 Connection alerts Continued Description PDP Modify Max Timeou
20. Set Up and Connect to the Internet Insert the SIM Card Depending on your service provider the SIM card may already be inserted If you need to insert it 1 Slide the SIM card under the cover Install the Battery 1 Insert the battery as shown in the illustration Ensure that the gold contacts on the battery are lined up with the gold contacts on the device P Battery Gold contacts Default security credentials 2 Replace the back cover 16 4111970 Get Started Note Depending on your service provider the battery may come partially charged and ready to go When the battery needs recharging follow the instructions in Recharge the Battery on page 37 Connect to the Internet Note Your mobile hotspot does not need to be connected to the computer with the USB cable to connect to the Internet The USB cable is used mainly for recharging the battery If you want to connect to the Internet with the mobile hotspot tethered to the laptop with the USB cable see Tethered mode on page 18 before connecting for the first time To connect to the Internet 1 Press and hold the Power key for a few seconds to turn on the mobile hotspot The first time you turn on the mobile hotspot you ll be asked to select a lan guage on the LCD After that you can change the language on the home page See Select a Language on page 23 The mobile hotspot automatically searches for and connects to your service provider s mob
21. Sierra Wireless AirCard 762S Mobile Hotspot User Guide BAYANG 41 a SIERRA WIRELESS Important Notice Safety and Hazards Limitation of Liability Rev2 May 12 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Do not operate the Sierra Wireless modem in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless modem MUST BE POWERED OFF The Sierra Wireless modem can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless mod
22. T 7 I There are no messages 3 Click More Details 4 Click Download Now You can continue to use the mobile hotspot while the firmware is being downloaded Once the download is complete you are given the option to install the firm ware 5 Click More Details 40 4111970 Rev 2 May 12 Use Your Mobile Hotspot 6 Click Install Now or click Cancel if you want to install the firmware later If you do not install the firmware within 32 hours of downloading it it installs automatically the next time you log into the homepage Note You cannot use the mobile hotspot during the firmware installation which may take up to 5 minutes When the firmware update is complete reconnect your laptop or other Wi Fi devices to your mobile hotspot Wi Fi network 41 AirCard 762S Mobile Hotspot User Guide 42 4111970 3 Advanced Settings Rev 2 May 12 This chapter provides information on how to change advanced settings The advanced settings enable you to configure various aspects of the device such as Wi Fi settings WAN settings router settings etc Show Help for Advanced Settings The Advanced Settings section of the homepage comes with built in context sensitive online help to assist you in configuring the mobile hotspot By default online help appears when you mouse over a field in the Advanced Settings windows Advanced Settings x Wi Fi Status Network Security MAC Filter O None
23. The number beside the Wi Fi icon shows the number of users devices connected to your Wi Fi network Wi Fi radio is disabled or device in standby mode To adjust the standby timer see Extend Battery Life on page 29 For information on enabling Wi Fi see page 65 The Wi Fi radio is disabled icon appears on the LCD screen Battery status Indicates the charge status of the battery 4 bars 80 100Yo 1 bar 10 294 Battery outline no bars 0 996 Recharge immediately Battery charging No battery The mobile hotspot is powered on and connected to the AC charger C4 The battery is charging through a USB connection The mobile hotspot is in the charging cradle Accessories Depending on your service provider the following accessories may be included e Micro USB cable Used mainly for recharging the battery although you can also use it to tether the mobile hotspot to your computer e AC adapter Used with the USB cable to recharge the battery or to power the mobile hotspot from a wall socket e Charging cradle e Extended battery Additional accessories are available from www sierrawireless com wheretobuy onlinestore default aspx Power Sources You can power your mobile hotspot from e Rechargable battery included with the mobile hotspot e USB port on your computer e Wall socket using the AC adapter and USB cable Rev 2 May 12 15 AirCard 762S Mobile Hotspot User Guide
24. Wireless hereby declares that the Sierra Wireless USB wireless modem conforms to all the essential requirements of Directive 1999 5 EC The Declaration of Conformity made under Directive 1999 5 EC is available for viewing at the following location in the EU community Sierra Wireless UK Limited Suite 5 the Hub Fowler Avenue Farnborough Business Park Farnborough United Kingdom GU14 7JP Notice User restrictions for Wi Fi operation apply in France Please check with French authorities before using this device in France 4111970 Index A accessories included 15 purchasing optional accessories 15 add a wireless device 25 Admin login 20 Admin login forgot 61 AirCard Watcher App 19 alerts 27 audio alerts 30 auto connect options 21 battery 28 inserting 16 recharging 37 battery life 61 Black List MAC filtering 54 Port filtering 56 block users 24 C connect disconnect button 61 connect to the Internet 16 17 connection preferences 48 D display options 46 F firmware update 39 G GPS 28 H homepage accessing 19 cannot access 66 icons on the LCD screen 14 Rev2 May 12 L LAN options 58 LCD 13 LCD screen not lit 62 list of connected devices view 51 MAC filter 54 manage your device 11 microSD card accessing information on 62 inserting 33 sharing files on 33 mobile hotspot turn off 62 N network name does not appear in the list of ne
25. age log in as Administrator 25 AirCard 762S Mobile Hotspot User Guide 2 Click the Wi Fi icon gga 3 Click Add Device 4 Select the WPS tab e If the Wi Fi device you are adding to your Wi Fi network does not have a PIN associated with it a b C Select WPS button method Click Connect Within 2 minutes press the WPS button on the wireless device you want to connect Your mobile hotspot and the wireless device will communicate and establish the connection e f the Wi Fi device you are adding to your Wi Fi network has a PIN associated with it a b C d Select WPS PIN method When prompted enter the PIN for your Wi Fi device Click the Connect button Within 2 minutes press the WPS button on the wireless device you want to connect Your mobile hotspot and the wireless device will communicate and establish the connection 26 4111970 Rev 2 May 12 Use Your Mobile Hotspot View Messages Alerts Your mobile hotspot can display messages from your service provider and alerts to advise you of the device status The Messages Alerts icon E9 on the device LCD indicates that you have a message or an alert To view the full alert or message 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Messages Alerts icon B9 There are no alerts Received Message 0720 2011 06 40 04 AM Welcome to your mobile hotspot Delete selected 3 Click the alert or mes
26. ber Auto Transmit Power Short Connected Devices 1 Security Type List of connected devices 4 lf desired click the button to view a list of connected devices Set Wi Fi Network Options To set the Wi Fi network options 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 9 3 Go to Wi Fi gt Network Advanced Settings Status Network Security MAC Filter Enable Wi Fi on of SSID twokkula 1 234 Hostname Ana hitodna mokkula Enable Disable 10 Short Range Medium Range Long Range Auto To change go to security 2347 2346 4 Select the desired options SSID Broadcast If you select Enable your SSID network name will be broadcast to everyone nearby Select Disable to not broadcast the SSID Max Wi Fi users From the drop down menu select the number of users devices you want to allow to connect to your Wi Fi network up to a maximum of 10 RTS Threshold The smallest packet size in bytes used by the Request to Send Clear to Send handshaking protocol The recommended value is 52 4111970 Rev 2 May 12 Advanced Settings 2347 If you are experiencing inconsistent data flow you can make minor changes to this value to try to alleviate the problem Fragmentation Threshold The largest allowable size in bytes for a packet If the packet is larger than this it is sent in multiple packets which can affect ne
27. cates that the battery is charging Rev 2 May 12 AirCard 762S Mobile Hotspot User Guide The battery icon on the LCD screen indicates when the battery is fully charged LLU Update the Firmware New firmware is available from time to time Updating the firmware may add new features to the device LCD or the homepage or improve the performance of your mobile hotspot Note You cannot use the mobile hotspot during the firmware installation which may take up to 5 minutes Updating the firmware does not change your personal settings Check for updates By default the mobile hotspot checks for updates weekly To change the frequency 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon Help for Advanced Settings a Hide 2 Show j install host driver for USB tethering ia aah IJI ves LI No Check for Firmware Updates Day F Check for Updates Now Import Router Settings roe Export Router Settings 3 Select the desired frequency from the drop down menu beside Check for Firmware Updates Click Save Save button appears once you make a selection 5 Optional Click Check for Updates Now to check for updates immediately 38 4111970 Rev 2 May 12 Use Your Mobile Hotspot Update the firmware from the LCD screen When new firmware is available for downloading you will receive a message on the LCD screen The message remains on the screen for 1 minute
28. ctive either a Black List or a White List LAN Port Forward Port Filber DMZ UPnP Port Filtering BlackList Port 5 Once you have selected the desired applications click Save Save button appears once you make a Selection Enable VPN Passthrough If you want to connect to a corporate network using a VPN you first need to enable VPN connections passthrough To enable VPN passthrough 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 Go to Router gt LAN 56 4111970 Advanced Settings LAN Port Forward Port Filter DMZ UPnP Router IP Address 192 168 1 1 255 255 255 0 rogers 192 158 2 2 9 Enable O Disable 192 168 1 2 1440 manuat Auto 4 Select Enable beside VPN Passthrough and click Save Save button appears once you make a selection Enable DMZ In a DMZ demilitarized zone network configuration a computer runs outside the firewall in the DMZ This computer intercepts incoming Internet traffic providing an extra layer of protection for the rest of the network To enable DMZ and designate a computer to screen incoming traffic 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 Go to Router gt DMZ LAN Port Forward Port Filter DMZ UPnP Destination IP Address 0000 4 Select Enable beside DMZ 5 In the Destination IP Address field enter the IP address of
29. e 19 Log in as Administrator See Security Credentials on page 20 Enter the SIM PIN when prompted 67 AirCard 762S Mobile Hotspot User Guide 68 5 Click Save SIM MEP Locked Contact your service provider for the MEP unlock codes and a tool to unlock your Mobile Hotspot Temperature related alerts The mobile hotspot is designed to work over a wide temperature range See Environmental Specifications on page 71 for details If you are outside that temperature range the mobile hotspot issues an alert Move the device to an area where the temperature is more suitable and if the mobile hotspot is too warm make sure the area is well ventilated and air can circulate around the device Note The battery may not recharge if the mobile hotspot is outside the operating temper ature range WPS Setup Failed Device not connected The device you are trying to connect may not be WPS enabled Use the manual method to connect the Wi Fi device to your Wi Fi network 1 Open the Wi Fi menu on the device you are trying to connect to the Wi Fi network 2 Select your SSID network name from the list of available Wi Fi networks 3 Select Connect and when prompted enter your Wi Fi Passphrase Connection Alerts If you receive any of the following connection alerts contact your service provider Table 5 1 Connection alerts Description Operator Determined Barring LLC or SNDCP failure Insufficient resources
30. e SSID and Wi Fi Passphrase are shown on the LCD screen If you do not want these to appear on your LCD screen clear the boxes beside Show SSID on device and Wi Fi Passphrase visible on device The Wi Fi encryption options are WPA2 Personal AES Strong security supported by newer Wi Fi devices default WPA WPA2 Personal Strong security supported by most Wi Fi devices Use this if you want to connect Wi Fi devices that do not support WPA2 Personal AES None Not recommended Anyone can access your Wi Fi network without a password and you are responsible for charges incurred The encryption options available depend on the Basic rate To change the Basic rate and select another encryption option go to Advanced Settings gt Wi Fi gt Security For details see Set Wi Fi Security Options on page 53 4 Click Save Save button appears once you make a selection 5 You may need to reconnect your Wi Fi devices using the new Wi Fi creden tials See Set Up and Connect to the Internet on page 16 View Details About Your Mobile Hotspot To view details about your device such as the model number software version IMEI etc 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the About Your Mobile Hotspot icon gg EB About Your Mobile Hotspot x 55ID Wi Fi MAC IP Address Model Phone FSN IMEI ICCID SIM Firmware Version Web U Version Host software for USB Tetheri
31. e hotspot The mobile hotspot network name does not appear in the list of networks Refresh the list of networks 2 Ensure that the Wi Fi setting on your laptop or other device is turned on 3 Ensure that Wi Fi is enabled on the mobile hotspot The Wi Fi icon on the LCD should have a 0 beside it not an x Dap If you need to enable Wi Fi on the mobile hotspot 1 Usethe USB cable to tether the mobile hotspot to your laptop The first time you do this it will take a few moments for the drivers to install 2 Launch your browser and go to the Mobile Hotspot Homepage http dna mokkula 3 Click the Wi Fi users icon gm 4 Under Enable Wi Fi select On 5 Click Save The No Signal icon appears on the LCD screen If the No Signal icon F4 appears on the LCD screen e Make sure you are in your service provider s coverage area e Check the network technology setting see Set Auto Connect and Network Options on page 21 Under Network Technology ensure that Auto is selected in the drop down menu The Wi Fi radio is disabled icon appears on the LCD screen If the Wi Fi radio is disabled icon GX appears on the LCD screen it could be because e The mobile hotspot is in standby mode Press the Navigation key or WPS button If the x is still there ensure that Wi Fi is enabled e The Wi Fi is disabled To enable Wi Fi a Use the USB cable to tether the mobile hotspot to your laptop 65
32. em in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless modem MUST BE POWERED OFF When operating the Sierra Wireless modem can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless modems may be used at this time The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability aris
33. end To enable the lock unlock keys feature 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 Goto Device gt Display 4 Under Key Lock Settings select On Advanced Settings Device Basic Display Power LED LCD Backlight g Tum Off Backlight nected to USB and AC power Backlight Settings On Battery Power On USB Power On AC Power Key Lock Settings Key Lock 5 Click Save Once this feature is enabled click Key Lock Now to lock the device keys or press and hold the Navigation key for 3 seconds to lock unlock the keys View WAN Information To view network information such as the active network connection status signal strength etc 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 Click the WAN tab 47 AirCard 762S Mobile Hotspot User Guide Advanced Settings x Set Connection Preferences To set the connection preferences 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 Goto WAN gt Setup p Advanced Settings Status Setup SIM Connection Preferences Network Name DNA Network Selection Auto gt always Home Network Never 4 Select the desired options You can use the manual network selection mode to select a mobile network other than your service provider s when roaming When a netw
34. ere is cellular network coverage You can use that Wi Fi access point to connect your laptop and other Wi Fi capable devices to your service provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet See Tethered mode on page 18 Additional features include e GPS e Wi Fi Protected Setup WPS LCD screen External antenna connector 2 Power key Flashes when device is powered on Micro USB connector Navigation key External antenna connector 1 WPS button Manage your Device and Settings You can manage your device and change settings using e Mobile Hotspot Buttons and Keys see page 12 e The device LCD see page 13 Rev 2 May 12 14 AirCard 762S Mobile Hotspot User Guide Button Key Power O e The Homepage see page 19 e AirCard Watcher App for Smartphones and Tablets see page 19 Mobile Hotspot Buttons and Keys The mobile hotspot has a Power key Navigation key and a WPS button Press these buttons or keys alone or in combination to activate various functions Here s a summary of how to use them Action Press and hold for 2 seconds Result Indicates Power on off More details Press and release Select or save an option when prompted on the LCD screen Flashing blue slowly Flashing blue quickly Mobile hotspot is powered on
35. g the files For more information view our knowledge base articles at www sierrawireless com SupportCenter aspx 4111970 Rev 2 May 12 Use Your Mobile Hotspot Share or Access Files over Wi Fi If you want to upload as well as view and download shared files see View upload and download files on page 35 If you only want to view and download files see View and download only on page 36 View upload and download files To upload files over Wi Fi you need to map a network drive The method used to map a network drive depends on your computer s operating system Windows 7 1 Go to Computer Click Map network drive on the toolbar Select an available drive letter In the Folder field type http dna mokkula dav Click Finish The network drive created appears as a shared drive under Computer oT a AN Drag and drop or copy and paste files to the shared drive 7 If you are asked for a user name and password leave the user name blank and enter the password if password protection has been set up Otherwise leave the password field blank Windows XP 1 Goto Start gt My Network Places 2 Click Add Network Place The Add Network Place Wizard opens 3 Click Next 4 Highlight Choose another network location and click Next 5 Inthe Internet or network address field type http dna mokkula dav and click Next 6 Leave the default network place name or enter a new one of your choice 7 Click Next 8
36. he microSD Card to Share Files on page 33 How do stop the mobile hotspot from beeping The mobile hotspot beeps to notify you of changes in its status or to notify you that you are roaming you have a new message etc To mute the mobile hotspot press and hold the WPS button and Navigation key for 3 seconds Where can find more information e View the Online Help 1 Go to the Mobile Hotspot Homepage See Homepage on page 19 2 Click the Help icon e Go to www sierrawireless com support and select your service provider and product From the Sierra Wireless Web site you can Update the firmware on your device View product documentation e Refer to the Quick Start Guide that came with your mobile hotspot 4111970 Rev 2 May 12 Frequently Asked Questions How do find my computer s IP address The steps for finding your computer s IP address depend on the operating system Windows 1 Open the command prompt window a Click Start gt Run b Type cmd or command and click OK 2 At the command prompt type ipconfig and press Enter 3 Write down the IP address for the entry that relates to the wireless network connection The IP address may be listed under IPv4 Address or something similar Mac OS X 1 From the Apple menu select System Preferences gt Network 2 Select the wireless adapter The IP address is displayed in the right pane Other operating systems Refer to the user documen
37. icroSD icon and then click View Folder Using the microSD card in Tethered Mode You can also upload download and view shared files in Tethered mode To share files in Tethered mode 1 Use the USB cable to connect the mobile hotspot to a USB port on your computer 2 On the Mobile Hotspot Homepage log in as Administrator and then click the microSD icon 3 Select USB Tethered as the File Sharing option You can access the files on the microSD card through Windows Explorer Windows or Finder Mac 36 4111970 Use Your Mobile Hotspot Recharge the Battery The battery comes partially charged You can recharge the battery from a wall socket or from the USB port on your computer To recharge the battery from a wall socket fastest option 1 Attach one end of the micro USB cable to the mobile hotspot and attach the other end to the AC adapter included 2 Plug the AC adapter into a wall socket An animated battery icon on the LCD screen indicates that the battery is charging The battery icon on the LCD screen indicates when the battery is fully charged LLU Note The LCD goes into sleep mode after a set time to extend battery life To wake up the LCD screen press and quickly release any button or key To recharge the battery from the USB port on your computer 1 Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer An animated battery icon indi
38. ile broadband network You can also connect to your service provider s network from the dashboard See Dashboard mode on page 13 Note The LCD screen may go into sleep mode to save power To wake up the LCD screen press any button or key 2 Connect your computer or other device to your Wi Fi network a On your computer view the list of available Wi Fi networks b Select the SSID displayed on the mobile hotspot LCD screen and connect to it c When prompted enter your Wi Fi Passphrase as it appears on the mobile hotspot LCD screen 3 Launch your browser and go to the homepage http dna mokkula If SIM security is enabled a SIM security is enabled by default for DNA SIM cards and may be enabled for other SIM cards If SIM security is enabled enter the Admin Password default password is 12345 in the pop up window Rev2 May 12 17 AirCard 762S Mobile Hotspot User Guide b Click Subnit c Enter your SIM PIN in the next pop up window If you are using a DNA SIM card the default PIN is 1234 If you have changed the PIN on your DNA SIM card or are using a SIM card from another service provider enter the appropriate PIN If you do not know the PIN contact DNA if you have changed the PIN on a DNA SIM card and subsequently forgot it or the company that issued the SIM card if the SIM card is from another service provider By default SIM security is enabled for DNA SIMs the first time you use your mobile ho
39. ing under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product AirCard 762S Mobile Hotspot User Guide Patents Copyright Trademarks This product may contain technology developed by or for Sierra Wireless Inc This product includes technology licensed from QUALCOMM This product is manufactured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group 2012 Sierra Wireless All rights reserved AirCard is a registered trademark of Sierra Wireless Sierra Wireless Watcher and the Sierra Wireless logo are trademarks of Sierra Wireless Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS X are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMM is a registered trademark of Qualcomm Incorporated Used under license Other trademarks are the property of their respective owners MiniUPnPd Copyright c 2006 2011 Thomas BERNARD All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redi
40. mobile hotspot only in tethered mode the mobile hotspot gives you that option To enable disable your Wi Fi network 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Wi Fi icon ggr Rev 2 May 12 23 AirCard 762S Mobile Hotspot User Guide MAC Address IP 00 01 01 01 01 01 192 168 1 2 3 To disable the Wi Fi radio beside Enable Wi Fi select Off 4 Click Ok to confirm View Block Connected Users To view a list of devices connected to your mobile hotspot and block undesired users 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Wi Fi icon gr 2 Ya WA 013d 1 000000 A1 A1 A1 A1 A1 F8 192 166 1 2 Enable Wi Fi On off Add Device If you notice a user or Wi Fi device that you do not recognize you can block that device from connecting to your Wi Fi network To block a user or device 1 Select the box beside the device in the Block column 2 Click Save Save button appears once you make a selection 24 4111970 Rev 2 May 12 Use Your Mobile Hotspot To unblock a user and allow that device access to your network 1 Click the Advanced Settings icon GJ Select Wi Fi gt Mac Filter Click List of connected devices Clear the box beside the device in the Block column ue p yN Click Save Save button appears once you make a selection Add a Wireless Device to your Wi Fi Network You can connect up to ten wirele
41. mobile hotspot s homepage The homepage URL http dna mokkula is shown on the LCD during setup You can also find it in the Quick Start Guide that came with your mobile hotspot To make changes to the settings on the homepage you must be logged in as Administrator default Admin login is 12345 Admin Login Change Web UI language Admin Logged in Logout English 3G Connected Wireless number 555 555 5555 SSID Mokkula ooo 136 90 MB Data Used 1 Wi Fi user b o naa 2 Messages 0 Alerts ue Tall ES Cori LITE GPs DNA Mokkula WiFi Passphrase 12345678 63 remaining Alert Sounds on 0 21MB 7 00 02 04 SD card installed Shared Device Security Advanced Settings Power Off Disconnect About Your Mobile Hotspot Help Status and settings Virtual image of the device Power off Connect Disconnect Changes the homepage language used for the current session To change the language used for subsequent session as well and to change the language used on the device LCD see Select a Language on page 23 Rev 2 May 12 19 AirCard 762S Mobile Hotspot User Guide You can view some information about the device without being logged in as Administrator but to view detailed information and to change any settings and use some features you must be logged in as Administrator To log in as Administrator Is Place your cursor in the Admin Login field and type 12345 the default Admin login Click Login The firs
42. ng Bootloader Version Firmware Build Date PRI Version Package Version 5D Card Support IM SI hdokkula 1 234 01 01 01 01 01 01 01 01 01 01 01 AC 7625 555 5555555 CDX27110026110C 013080000000213 89302720403000165372 5W19200H2 03 05 03 01AP DNA 02 00 12 00 r83 PHS GEN HYB B3083 5W19200H2 03 05 03 01BT 12 08 11 01 00 SWI9200H2_03 05 03 01_Generic_9901552_0100 enabled 302720600006387 View Details Reset Device to Factory Defaults 3 For additional information and to save a file that you can forward to your service provider click View Details If your service provider is troubleshooting 4111970 an issue they may ask you to save this information and email the file to them Wi Fi Info SSID Wi Fi IF Address Wi Fi security type Wi Fi User Count Wi Fi Max Users Wi Fi Disable when tethered Wi Fi Performance Settings Watcher About Device tab Hardware revision Device type IMEI FSN Phone number Firmware Firmware Version Web UI Version Ok Save to File 4 Click Save to File The file is saved in your Downloads folder as a text file Use the microSD Card to Share Files Use Your Mobile Hotspot MWokkula 1 234 197 168 1 1 WPAZ Personal CCMP ST 10 false Short 2 2 1 AC T6H3S 013080000000213 CDE27110026110C 4160444282407 SWIS200H2 03 05 03 01AP DNA 02 00 12 00 r83 Your mobile hotspot is equipped with a microSD reader Y
43. o block unauthorized Wi Fi devices from accessing your Wi Fi network black list or create a list of only those devices that are allowed to connect to your Wi Fi network white list based on each device s MAC address Only one list at a time can be active either a Black List or a White List Black List To block devices from connecting to your Wi Fi network black list 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 Goto Wi Fi s MAC Filter Advanced Settings ki Status network Securty MACFiter MAC filter mode Blockallinlist Name MAC Address 4 Inthe drop down menu select Block all in list 5 Either Enter the MAC address of the device and click Add or Click List of connected devices and select the box beside the device in the Block column 6 Click Save Save button appears once you make a selection To unblock a device so it can connect to your Wi Fi network 1 Click List of connected devices 2 Clear the box beside the device in the Block column 3 Click Save Save button appears once you make a selection White List To create a list of devices that are allowed to connect to your Wi Fi network white list 4111970 Rev 2 May 12 Advanced Settings 1 In the drop down menu select Allow only those in list 2 Enter the MAC address of the device and click Add 3 Click Save Save button appears once you make a selecti
44. on Enable Port Forwarding If your computer is hosting a server you can enable port forwarding so that other users can access the server To enable port forwarding 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 9 3 Go to Router gt Port Forward Advanced Settings x LAN Port Forward Port Filter DMZ UPnP Port Forwarding F F IP Port 4 Select Enable beside Port Forwarding Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses Note Port forwarding creates a security risk When not required port forward ing should be disabled 5 Enter the Port Forwarding information and click Save Save button appears once you make a selection Enable Port Filtering Port filtering enables you to select which applications for example http ftp email servers can access the Internet Used in conjunction with other security measures such as firewall port filtering can enhance network security To enable port filtering 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 9 3 Goto Router 5 Port Filter 99 AirCard 762S Mobile Hotspot User Guide 4 Select the Port Filtering Mode Black List to select applications not allowed to access the Internet White List to select applications allowed to access the Internet Note Only one list at a time can be a
45. onfigured to optimize battery life Battery life is affected by Standby time Data throughput GPS option GPS tracking uses more power than getting a single GPS location fix Mobile Broadband signal strength the better the signal the longer the battery life Wi Fi range Short Wi Fi range Slightly improved battery life Medium Wi Fi range Intermediate Wi Fi range 4111970 Rev 2 May 12 Use Your Mobile Hotspot Long Wi Fi range Enables you to have your laptop or other Wi Fi device further from your mobile hotspot and still connect to your Wi Fi network but the battery life is slightly shorter Extend Battery Life There are several methods you can use to extend the battery life If the computer and other devices you are connecting to your Wi Fi network are always close to the mobile hotspot device you can increase the battery life by shortening the Wi Fi range 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the battery icon m Battery Information and Settings Standby Timer 10 minutes Wi Fi Performance Short Wi Fi Range best battery life Medium Wi Fi Range Long Wi Fi Range 3 In the drop down list beside Standby Timer select the desired time The shorter the time the longer the battery life The Standby Timer sets the length of time the mobile hotspot remains active when no devices are connected to the Wi Fi network 4 Select the desired Wi Fi
46. ork is manually selected the device does not automatically connect to your service provider s mobile network when you re enter your service provider s coverage area In this case go to the Mobile Hotspot Homepage and reset this option to use your service provider s mobile network We recommend that you leave it set to Auto 5 Click Save Save button appears once you make a selection 48 4111970 Advanced Settings Enable SIM Security When SIM security is enabled you will be asked to enter your Admin Password and SIM PIN before you can access the Internet By default SIM security is enabled for DNA SIM cards and may be enabled for other SIM cards If SIM security is enabled you will need the SIM PIN the first time you use the mobile hotspot to access the Internet If you are using a DNA SIM card the default PIN is 1234 If you have changed the PIN on your DNA SIM or are using a SIM card from another provider you will need to know the PIN If you do not know the PIN contact DNA or the SIM card service provider To retain SIM security each time you use your mobile hotspot to access the Internet after having powered it off clear the check box beside Disable SIM Security See page 17 If SIM security has been disabled and you subsequently want to enable it 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Advanced Settings icon 3 Goto WAN gt SIM 4 Select Enable and enter the P
47. ot User Guide Always auto connect except when roaming The mobile hotspot automati cally attempts to connect only to your service provider s mobile broadband network when powered on default Never auto connect The mobile hotspot will not attempt to automatically connect to the mobile broadband network when powered on If you choose this option press the Power key and follow the instructions on the LCD screen to connect or go to the homepage http dna mokkula and click Connect See page 16 for more infor mation 5 Click Save Save button appears once you make a selection View Data Usage You can view an estimate of your data usage not accurate for billing purposes on the homepage and on the LCD screen On the LCD screen On the main screen On the Dashboard illing Info Yul GSA wi fir ss Press the Navigation ARR DNA key until the Billing Data transferred 4 23 MB Inf reen rs Cycle restarts 2011 07 01 SSID Mokkula xxxx o screen appears Ka ne Wi Fi Passphrase 12345678 To configure your hotspot go to http dna mokkula Data usage RATER TRUE ET current session approximate On the homepage 1 Onthe Mobile Hotspot Homepage log in as Administrator 2 Click the Data icon 3 From the drop down list select the day of the month your billing cycle starts typically the first of the month This information is available on your service provider s bill 4 Data Usage
48. ou can use this feature to share music photos data files etc over your Wi Fi network or in tethered mode The mobile hotspot supports microSD cards with up to 32 GB capacity Before you Begin 1 Remove the back cover 2 Insert the microSD card as shown in the illustration Rev2 May 12 33 AirCard 762S Mobile Hotspot User Guide 34 la Replace the back cover On the Mobile Hotspot Homepage log in as Administrator Click the microSD icon meg File Shari 5 mF network USB tethered Enable File Sharing Password Shared Folder shared Choose the File Sharing option Network For sharing files over your Wi Fi network USB Tethered For accessing files using the USB cable to connect the mobile hotspot to the computer Optional If you select Network you have the option of adding a password that users must enter before viewing your files To enable the password option a Select the box beside Enable File Sharing Password b Type the password in the Password field and click Save Users will be asked to enter this password before they can access the shared folder There is a Windows related bug associated with using a password to access shared files If the computer being used to access the shared files has this bug the Win dows credentials dialog reappears after the password is entered and the user must reboot the computer and reconnect to the Wi Fi network before accessin
49. pecifies how the DNS servers are obtained If you select Auto the servers use the DNS relay specified by the Internet provider 5 Click Save Save button appears once you make a selection 59 AirCard 762S Mobile Hotspot User Guide 60 4111970 4 Freguently Asked Guestions Rev 2 May 12 This chapter provides answers to questions you may have about your mobile hotspot Also see Troubleshooting on page 65 What do do if forget my Wi Fi Passphrase or Admin login The Wi Fi Passphrase appears on the LCD unless you have configured it not to show The default Admin login 12345 is printed on a label under the battery If you have changed either of these and then forgotten them 1 Reset the device to the factory settings See Reset the Mobile Hotspot on page 66 2 Use the default SSID displayed on the LCD screen and default Admin login 12345 to connect to the Wi Fi network and log in as Administrator See Set Up and Connect to the Internet on page 16 How do connect disconnect from the mobile broadband network Do one of the following e On the Mobile Hotspot Homepage log in as Administrator and click Connect Disconnect below the virtual mobile hotspot e From the Connect Info dashboard screen press and release the Power key e Press and hold the Power key for a few seconds to turn the mobile hotspot on off can t see the Connect Disconnect button on the homepage The Connect
50. s You can configure your mobile hotspot to sound an audio alert beep when the status changes For example e When the connection status changes e When you receive an alert e When the battery is low e When the mobile hotspot enters standby mode To set the audio alerts 1 Press the Navigation key to cycle through the LCD screens On the Messages Alerts screen ensure the Audio is enabled If Audio is disabled follow the instructions on the LCD screen to enable it 2 On the Mobile Hotspot Homepage log in as Administrator 3 Click the Sounds icon 440 4111970 Use Your Mobile Hotspot Mute Play sounds for ltd E7 Low battery Alert When 15 remaining Internet connected lit F7 intemet disconnected Iv Wi Fi user has joined el 7 wi fi user has lef Last user has left le F7 system alerts lit A Enter standby mode e Leave standby mode SMS received D shutdown 4 Select the desired options 5 Click Save Save button appears once you make a selection Change Device Security Settings To change security settings such as Admin login SSID Wi Fi encryption and Wi Fi Passphrase 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Device Security icon 3 Change the desired options Admin Login Length 5 31 characters Wi Fi passphrase Length 5 31 characters Rev2 May 12 31 AirCard 762S Mobile Hotspot User Guide 32 By default th
51. s on the LCD Screen The icons on the LCD screen indicate the status of the mobile hotspot Home Screen Messages and Alerts Roaming indicator View at http dna mokkula Network indicator Wi Fi Ko Gps e Wi Fi on off e Number of connected devices Status icons Tail B 6 ML Battery DNA SSID SSID Mokkula xxxx Wi Fi Passphrase Wi Fi Passphrase 12345678 To configure your hotspot go to http dna mokkula Device homepage e Default Admin login is 12345 Session data usage bagi AY EM OE IC ae Signal strength To enter Dashboard mode and access additional LCD screens press the Navigation key Icon Indicates Signal strength The more bars the stronger the RF signal No signal See The No Signal icon appears on the LCD screen on page 65 ai Network type A network icon with a black background indicates that service is available but the mobile hotspot is not connected to the network A network icon with a white background indicates that the mobile hotspot is connected to the network LTE BE LTE Roaming Messages Alerts You have messages from your service provider or alerts device status messages To view your messages alerts go to the homepage http dna mokkula and click the Messages Alerts icon GPS When the GPS icon flashes the mobile hotspot is trying to obtain a satellite fix or is tracking a location 14 4111970 Get Started Icon Indicates Wi Fi users
52. sage subject line to view the entire alert message To delete messages select the box beside the message and click Delete selected Alerts are deleted automatically when the device status changes Note By default you receive an audio alert when the mobile hotspot receives an alert For more information on Audio alerts see Set Audio Alerts on page 30 27 AirCard 762S Mobile Hotspot User Guide 28 Use the GPS Feature 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the GPS icon 45 Latitude Longitude Altitude Speed Heading Satellites HEPE Timestamp Get GPS Location Start GPS Tracking Map Me Mapping service Google Maps r Type Standalone Ed Use Metric Units Optional Select the desired mapping service from the drop down menu and click Save Save button appears once you make a selection Select the desired option Get GPS Location One time satellite fix Start GPS Tracking Continuous tracking new window with an animated GPS satellite opens to indicate that the mobile hotspot is attempting to get a GPS fix If you have trouble obtaining a fix ensure that the device has an unobstructed view of the sky and you are not near tall buildings or other barriers that could be blocking the GPS satellite signal Optional Click the Map Me button to view your location on a map and search for nearby amenities Battery Settings The mobile hotspot by default is c
53. se Your Mobile Hotspot Rev 2 May 12 This chapter provides information on how to use your mobile hotspot Note To change settings you need to be logged in as Administrator See Set Up and Connect to the Internet on page 16 Set Auto Connect and Network Options By default the mobile hotspot automatically connects to your service provider s mobile broadband network You can change this feature so that the mobile hotspot automatically connects to another network when you are roaming or never auto connects To select the auto connect and network technology options 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Signal Strength icon Tu Network Technology All bands bd Auto Connect amp Roaming tan JJ Always auto connect a a Always auto connect except when roaming TERA W Never auto connect 3 Under Network Technology select the desired option from the drop down menu Note For most users it is best to leave the default setting All bands If you choose a network technology that is not available you will be unable to connect to a mobile broadband network 4 Under Auto Connect amp Roaming select the desired option Always auto connect The mobile hotspot automatically attempts to connect to the mobile broadband network when powered on You may incur additional roaming charges if you are outside of your service provider s coverage area 21 AirCard 762S Mobile Hotsp
54. ss devices such as smart phones laptops tablets digital cameras printers gaming consoles and digital picture frames to your mobile hotspot network You can add a wireless device to your Wi Fi network manually or if the device you are adding is Wi Fi Protected Setup WPS enabled you can use the WPS method Manually works for any Wi Fi device 1 On the wireless device you want to add to your network view the list of available Wi Fi networks 2 Connect to the network that corresponds to your mobile hotspot network as displayed on the LCD 3 When prompted enter the Wi Fi Passphrase for your mobile hotspot network The Wi Fi Passphrase is displayed on the mobile hotspot LCD screen If the screen has turned off to save power press and quickly release any button or key to wake up the screen WPS works for WPS enabled devices You can add a WPS enabled Wi Fi device to your Wi Fi network using the device or the mobile hotspot homepage Using the mobile hotspot 1 On your mobile hotspot do one of the following Press the WPS button Press the Navigation key repeatedly until you see the WPS Setup screen When the WPS Setup screen appears press the Power key to enable WPS 2 Within 2 minutes press the WPS button on the wireless device you want to connect Your mobile hotspot and the wireless device will communicate and establish the connection Using the mobile hotspot homepage 1 On the Mobile Hotspot Homep
55. strator 2 Click the Advanced Settings icon 3 On the Device gt Display tab select the desired options Power LED The Power LED located under the Power key flashes to confirm that the mobile hotspot is powered on Turning it off can extend battery life LCD Backlight You can control how long the LCD backlight is on before going into sleep mode You can set the LCD backlight to turn off after 10 30 or 60 seconds or to never turn off Default is 60 seconds To wake up the LCD press and release any button or key Keep on when connected to USB and AC power Gives you the option to keep the LCD backlight on when the device is powered from a computer USB port or wall outlet and therefore battery life is not an issue Backlight settings You can control the brightness of the backlight settings when the mobile hotspot is powered by battery USB port or AC power The options are off dim or bright Advanced Settings Device Basic Display Power LED On of LCD Backlight on oF Turn Off Backlight After 60 seconds Keep on when connected to USB and AC power Backlight Settings On Battery Power Bright On USB Power Bright On AC Power Bright Key Lock Settings Key Lock 4111970 Rev 2 May 12 Advanced Settings 4 Click Save Lock or Unlock Device Keys You can lock the device keys and buttons so you do not accidently select an option you did not int
56. stributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE 4111970 Preface Contact Information Sales Desk 1 604 232 1488 8 00 AM to 5 00 PM Pacific Time Post Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Consult our website for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases www sierrawireless com Rev 2 May 12
57. t PDP Inactivate Max Timeout PDP Lower layer Error PDP Duplicate UE RAT Change 4111970 Rev 2 May 12 6 Specifications Mechanical Specifications Weight 108 g 3 8 oz Length 97 4 mm 3 8 in Width 57 1 mm 2 25 in Thickness 15 7 mm 0 6 in Environmental Specifications Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature 10 C to 465 C 96 hours 14 F to 149 F YA AirCard 762S Mobile Hotspot User Guide 72 4111970 7 Regulatory and Safety Information Rev 2 May 12 Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted that is have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the AirCard 762S Mobile Hotspot are used in a normal manner with a well constructed network the AirCard 762S Mobile Hotspot should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the AirCard 762S Mobile Hotspot or for failure of the AirCard 762S Mobile Hotspot to transmit or receive
58. t time you log in you will be asked to accept the terms and conditions Click Agree to accept Once you are logged in with the default Admin login you can view detailed information and change mobile hotspot settings such as Change the SSID Wi Fi Passphrase Admin login and Wi Fi encryption Set autoconnect options Set GPS options Use GPS to track or map your location and find nearby amenities Set battery options View data usage Set audio alerts Change advanced settings such as security settings and router options Security Credentials Two passwords are associated with the mobile hotspot Wi Fi Passphrase Used to connect your computer or other Wi Fi device to your mobile hotspot network This character string is unique to your device It is displayed on the main mobile hotspot LCD screen If the screen is blank a power saving feature press and release any button or key to wake up the LCD screen The default Wi Fi Passphrase is also printed on a label under the battery Admin login Used to log into the homepage as Administrator You must be logged in as Administrator to use certain features and to make changes to your mobile hotspot settings The default Admin login 12345 is printed on a label under the battery The Admin login can be 5 31 characters You can change both of these passwords on the homepage http dna mokkula For more information see Change Device Security Settings on page 31 20 4111970 2 U
59. tation for your operating system or computer How do find a device s MAC address You ll need to know the MAC address for a device when e Assigning an IP address based on a MAC address when using DHCP e Allowing or denying devices access to your Wi Fi network MAC filtering Tip To display a list of connected devices including the MAC address of each device click the Wi Fi icon mi The steps for finding a device s MAC address depend on the operating system Windows 1 Open the command prompt window a Click Start 5 Run b Type cmd or command and click OK 2 Atthe command prompt type ipconfig all and press Enter 3 Write down the Physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter Mac OS X 1 From the Apple menu select System Preferences gt Network 2 Select the wireless adapter that is connecting to the routing hardware 3 Select Advanced 4 Select Ethernet The Ethernet ID is displayed This is the same as the MAC address 63 AirCard 762S Mobile Hotspot User Guide Linux Refer to the user documentation for the Linux distribution Other operating systems Refer to the user documentation for your operating system or computer 64 4111970 5 Troubleshooting Rev 2 May 12 This chapter provides suggestions for troubleshooting problems that may arise when using your mobil
60. tspot It is not required for subsequent use provided you have pow ered off the mobile hotspot If you want the extra security of having to enter the SIM PIN each time you use your mobile hotspot to access the Internet after having powered it off clear the check box beside Disable SIM Security d Click Submit Optional Use the menu options on the homepage to customize your SSID Admin Password and other settings Tethered mode The first time you use your mobile hotspot in tethered mode connected to a computer using the USB cable 1 2 Ensure that the mobile hotspot is powered off Use the USB cable to connect the mobile hotspot to your computer The mobile hotspot automatically powers on and installs the necessary driver Once the driver is installed you can surf the net or go to the homepage http dna mokkula to customize your mobile hotspot 4111970 Get Started AirCard Watcher App for Smartphones and Tablets Download the complimentary AirCard Watcher app from Available on the i i R E App Store www sierrawireless com AirCardApps Use this app to view your connection settings and data usage from your pa Available in smartphone or tablet To manage all hotspot settings go to Homepage aha the homepage http dna mokkula Your mobile hotspot comes configured perfectly secure and ready to use but if you want to change the security settings the SSID and other settings go to your
61. twork performance It is recommended to keep this value as large as possible up to 2346 5 Click Save Save button appears once you make a selection Set Wi Fi Security Options To set the Wi Fi security options 1 2 3 4 On the Mobile Hotspot Homepage log in as Administrator Click the Advanced Settings icon f2 Go to Wi Fi gt Security Advanced Settings x none wep 64 bit Shared WEP 64 bit Open WPA Personal TKIP E WEP 12 bit Shared wep 128 bit Open WPa Personal AES w WPAZ Personal TKIP Wi Fi Passphrase Wi Fi Passphrase visible on device on of Basic Rate 802 11 bigin compatibility Select the desired options and click Save Save button appears once you make a selection The options available depend on the Wi Fi rate If you want to choose a Wi Fi encryption other than WPA2 Personal AES or WPA WPA2 Personal 1 2 Change the Basic Rate to 802 11b g compatibility Select the desired encryption options Mouse over the options for more information Be sure you have the Help set to Show See Show Help for Advanced Settings on page 43 It is recommended that you use WPA2 Personal AES whenever possible Note The Wi Fi Passphrase length depends on the Wi Fi encryption selected Mouse over the field for details 53 AirCard 762S Mobile Hotspot User Guide 54 Set MAC Filter Mode MAC Media Access Control filtering enables you t
62. tworks 65 no signal icon 65 P port forwarding 55 power key 12 power source 15 R regulatory information 73 router options import export 45 S safety information 73 security credentials described 20 security change settings 31 show Help for advanced settings 43 SIM card inserting 16 SIM security enable 49 specifications 71 T tethered mode first time you use it 18 troubleshooting 65 U Universal Plug and Play UPnP 58 USB tethering 44 75 User Guide V view connected users 24 VPN passthrough 55 56 W WAN information view 47 White List MAC filtering 54 port filtering 56 76 Wi Fi network disconnect 61 options 52 Wi Fi Passphrase 20 Wi Fi Passphrase forgot 61 Wi Fi radio is disabled 65 Wi Fi range 28 Wi Fi security options 53 Wi Fi status view 51 Wi Fi enable disable 23 4111970 Yey SIERRA WIRELESS

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