Netgear 753S User Guide
Contents
1. of the alert Table 4 1 Connection alerts Alert Description 8 Operator Determined Barring 25 LLC or SNDCP failure 26 Insufficient resources 27 Missing or unknown APN 28 Unknown PDP address or type 29 User authentication failed 30 Activation rejected by GGSN 32 Service Option not supported 33 Service Option not subscribed 34 Service Option temporarily out of order 36 Regular deactivation 37 QOS not accepted 38 Network failure 39 Reactivation required 40 Feature not supported 41 Semantic error in the TFT operation 42 Syntactical error in the TFT operation 43 Unknown PDP context 44 PDP context without TFT already activated 45 Semantic errors in packet filter s 46 Syntactical errors in packet filter s 67 Connection error 81 Invalid transaction identifier value 95 Semantically incorrect message 96 Invalid mandatory information 97 Message type non existent or not implemented 98 Message type not compatible with the protocol state 2400097 Rev 2 Jun 11 Table 4 1 Connection alerts Troubleshooting Alert Description 99 Information element non existent or not implemented 100 Conditional IE error 101 Message not compatible with the protocol state 111 Protocol error unspecified 256 Invalid Connection ID 257 Invalid NSAPI 258 Invalid PRI NSAPI 259 Invalid Field 260 SNDCP Failure 261 RAB Setup Failure 262 No GPRS Context 263 PDP Esta2. appears on the LCD screen make sure you are in the coverage area for your service provider The Wi Fi radio is disabled icon appears on the LCD screen If the Wi Fi radio is disabled icon IJ M appears on the LCD screen 1 Use the USB cable to tether the Mobile Wi Fi to your laptop Launch your browser and go to the Mobile Wi Fi Homepage Click the Wi Fi users icon mr Under Enable Wi Fi select On Click Save m RON 25 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide Unable to access the homepage when connected to a VPN If you are using your Mobile Wi Fi while connected to a VPN you may not be able to access the Mobile Wi Fi homepage using http ultimate telstra To access the homepage enter the address 192 168 1 1 in your browser Reset the Mobile Wi Fi To reset the Mobile Wi Fi 1 Remove the back cover 2 Press the reset button for 5 to 10 seconds 3 When prompted on the LCD to do so press the Power button to confirm the reset 4 Replace the back cover 26 2400097 Rev 2 Jun 11 Troubleshooting Alerts SIM not installed Ensure that the SIM card is installed correctly See Insert the SIM card on page 11 SIM Error Check SIM Ensure that the SIM card inserted in the Mobile Wi Fi is from the service provider that you have your Mobile Wi Fi account with If there is still a problem contact your service provider SIM Locked 1 Contact your service provider for
3. Del audio als 7 aua d ecd adipose POE an AMET Gai ul dod UR Rec RUE His e d 17 VIEW vol GPS lOCANON aa s E uude cx EGER CK IRR ACE nodu eee ew ER 18 View SMS messages and alerts cece eee 18 Recharge the Dater 0 2 0 2 20 e eee 18 Connect external antennas 0 00 eee eee 19 Frequently Asked Questions lllllllleeeee 23 Troubleshootlht eg x Xa e an RR R E R 9 nd ra a RRR enna wot en RR ee 25 Reset the Mobile WEL 26 Di Moo 27 Rev 2 Jun 11 5 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide SPCCHICALIONS xxix Red m nikna RN RLE T RRR R ei a A a Re GR RR AC 31 Mechanical specifications ausi mceemuemaqpe Rm me RR E EE 31 Environmental SBSGIIIGAITORS o2 exeREREIme E EXC te p PRRVEASEEASEES 31 Regulatory and Safety Information Ls 33 iur P Rr en 33 Safety and hazards scoe de niaaa a wem xS e E Eie ds pe OES EG 33 Hi tweed ed Coed eee chee edad aha named 35 2400097 1 Get Started This chapter provides an overview of the Sierra Wireless AirCard 753S Mobile Wi Fi features and instructions on how to set up your Sierra Wireless Mobile Wi Fi and connect to the Internet Know your device Your Mobile Wi Fi enables you to create a Wi Fi access point anywhere there is cellular network coverage You can use that Wi Fi access point to connect your laptop and other devices to the Internet You can also use your Mobile
4. Internet Note Your Mobile Wi Fi does not need to be connected to the computer with the USB cable to connect to the Internet The USB cable is used mainly for recharging the battery Although you can also connect to the Internet with the Mobile Wi Fi tethered to the laptop with the USB cable Rev 2 Jun 11 13 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide To connect to the Internet 1 Press and hold the power button for a few seconds The first time you connect to the Mobile Wi Fi network the LCD screen dis plays the message Connect your computer to Wi Fi network The Wi Fi Network Name SSID and the Security Key are also shown on the LCD screen Subsequent connections are automatic Note The LCD screen may go into sleep mode to save power To reactivate the LCD screen press and quickly release the power button On your computer view the list of available Wi Fi networks Select the Wi Fi Network Name SSID displayed on the Mobile Wi Fi LCD Screen and connect to it 4 When prompted enter your Security Key as it appears on the Mobile Wi Fi LCD screen 5 Launch your browser to surf the Internet Depending on your service provider you may be directed automatically to the Mobile Wi Fi Homepage where you can change the Security Key Admin Password and other settings Optional If you are not automatically directed to the Mobile Wi Fi Homepage and you want to change any of the Mobile Wi Fi settings
5. Wi Fi in tethered mode by connecting it to your laptop with the USB cable GPS is also supported LCD Mute switch External antenna connector 1 External antenna connector 2 Rev 2 Jun 11 7 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide Power button Desired result Action Turn Mobile Wi Fi on Press and hold the Power button for a few seconds Turn Mobile Wi Fi off Press and hold the Power button for a few seconds Wake up LCD screen Press and quickly release the Power button Enter Dashboard mode Double click the Power button Respond to prompts on Press and quickly release the Power button when prompted the LCD screen to do so by the LCD screen This is used to confirm an action Mute switch The Mobile Wi Fi automatically beeps when the connection status changes when you receive an alert etc To turn these beeps off move the Mute switch so the red rectangle is visible LCD As well as providing setup information Wi Fi Network Name SSID and Security Key the Mobile Wi Fi LCD displays e Instructions during setup e Status messages such as Setup in progress Searching for network Connected etc e Status icons See Icons on the LCD screen on page 9 for details e The amount of data transmitted e Network name e Error messages See Alerts on page 27 for troubleshooting suggestions Dashboard mode More detailed information and instructions a
6. change any settings you must be logged in as Administrator To log in as Administrator 1 Place your cursor in the Admin Login Password field and type the default Admin Password available in the Quick Start Guide that came with your device or on a label under the battery 2 Click OK Once you are logged in with the default Admin Password you can view detailed information and change Mobile Wi Fi settings such as e Change the SSID Security Key and Admin Password e Set autoconnect options e Set GPS options e Track or map your location and find nearby amenities e Set battery options e View data usage e Set audio alerts e Change advanced settings such as security settings and router options For information on changing the settings click the Help icon or press F1 Rev 2 Jun 11 15 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide Passwords Two passwords are associated with the Mobile Wi Fi e Security Key Used to connect to your Mobile Wi Fi network The Security Key is unique to your device It is displayed on the main Mobile Wi Fi LCD screen and on the Dashboard if this feature has not been disabled If the Screen is blank a power saving feature press and quickly release the Power button to view the information on the screen The default Security Key also is printed on a label under the battery e Admin Password Used to log into the homepage as Administrator You must be logged in as Administrator to
7. that the battery is charging 3 The battery icon on the LCD screen indicates when the battery is fully charged LLD 2400097 Use Your Mobile Wi Fi Note The LCD goes blank after a set time to extend battery life To view the LCD press and quickly release the Power button To recharge the battery from the USB port on your computer 1 Attach one end of the micro USB cable to the Mobile Wi Fi and plug the other end into the USB port on your computer An animated battery icon indicates that the battery is charging 2 The battery icon on the LCD screen indicates when the battery is fully charged LLU Connect external antennas To connect a dual antenna 1 Flip open the antenna covers s Rev 2 Jun 11 19 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 2 Plugin the antenna connectors For more information refer to the instructions that came with the antenna 20 2400097 Rev 2 Jun 11 Use Your Mobile Wi Fi To connect a single external antenna 1 Flip open the cover on antenna connector 1 and connect the antenna as shown in the illustration Note If you are only using one external antenna you must use connector 1 Antenna connector 1 21 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 22 2400097 3 Frequently Asked Questions Rev 2 Jun 11 This chapter provides answers to questions you may have about your Mobile Wi Fi Also see Troublesh
8. use certain features and to make changes to your Mobile Wi Fi settings The default Admin Password is printed on a label under the battery 16 2400097 2 Use Your Mobile Wi Fi This chapter provides information on how to use your Mobile Wi Fi Connect other wireless devices You can connect up to five wireless devices such as a cell phone digital camera printer gaming console or digital picture frame to your Mobile Wi Fi network To connect a wireless device 1 On your wireless device view the list of available Wi Fi networks 2 Connect to the network that corresponds to your Mobile Wi Fi network as displayed on the LCD 3 When prompted enter the Security Key for your Mobile Wi Fi network The Security Key is displayed on the Mobile Wi Fi LCD screen and Dashboard If the screen has turned off to save power press and quickly release the Power button to reactivate the screen Set audio alerts You can configure your Mobile Wi Fi to sound an alert when the status changes For example e When the connection status changes e When you receive an SMS message Depending on your service provider SMS messages may not be supported e When the battery is low e When the Mobile Wi Fi enters or leaves standby mode To turn off all audio alerts 1 Move the Mute switch on the side of the Mobile Wi Fi so the red rectangle is visible To choose which changes in status are accompanied by an audio alert 1 Go to the
9. Mobile Wi Fi Homepage and log in as Administrator See Homepage on page 14 2 Click the Speaker icon and change the settings For more infor mation click the Help icon Rev 2 Jun 11 17 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 18 View your GPS location 1 Goto the Mobile Wi Fi Homepage and log in as Administrator See Homepage on page 14 Click the GPS icon Choose the GPS Mode One time satellite fix or Continuous tracking Click Save To view your location on a map and search for nearby amenities click the Map Me icon a bM M View SMS messages and alerts Your Mobile Wi Fi can receive SMS messages from your service provider Messages appear on the Mobile Wi Fi LCD screen Dashboard or you can view them on the device homepage See Dashboard mode on page 8 Depending on how the audio alert is configured you can receive an audio alert when the Mobile Wi Fi receives an SMS message or you may be able to configure it to do so in the homepage For more information see Set audio alerts on page 17 Recharge the battery The battery comes partially charged You can recharge the battery from a wall Socket or from the USB port on your computer To recharge the battery from a wall socket 1 Attach one end of the micro USB cable to the Mobile Wi Fi and attach the other end to the AC adapter included 2 Plug the AC adapter into a wall socket An animated battery icon on the LCD screen indicates
10. Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product Sierra Wireless AirCard 753S Mobile Wi Fi User Guide Patents This product may contain technology developed by or for Sierra Wireless Inc This product includes technology licensed from QUALCOMM 3G This product is manufactured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group Copyrig ht 2011 Sierra Wireless All rights reserved Trademarks AirCard and Watcher are registered trademarks of Sierra Wireless Sierra Wireless and the Sierra Wireless logo are trademarks of Sierra Wireless Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS X are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMM is a registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of their respective owners Contact Information Sales Desk Phone 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail sales sierrawireless com Post Sierra Wireless 13811 Wireless Way Richmond BC Cana
11. Sierra Wireless AirCard 753S Mobile Wi Fi User Guide Af SIERRA WIRELESS 2400097 Rev 2 Important Notice Safety and Hazards Limitation of Liability Rev 2 Jun 11 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless mobile hotspot are used in a normal manner with a well constructed network the Sierra Wireless mobile hotspot should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless mobile hotspot or for failure of the Sierra Wireless mobile hotspot to transmit or receive such data Do not operate the Sierra Wireless mobile hotspot in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless mobile hotspot MUST BE POWERED OFF The Sierra Wireless mobile hotspot can transmit signals that could inter
12. Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 24 Another way to extend the battery life is to adjust the Standby Timer The Standby Timer sets the length of time the Mobile Wi Fi remains active when no devices are connected to the Wi Fi network To set the Standby Timer 1 On the Homepage click Advanced Settings 2 Select the Device tab and then select Basic 3 In the drop down list beside Standby Timer on Battery select the desired time The shorter the time the longer the battery life An extended battery for the Mobile Wi Fi is available from www sierrawireless com en wheretobuy onlinestore default aspx How do I turn the Mobile Wi Fi off Press and hold the Power button for a few seconds or click the Power off button on the homepage How do find out how many users are connected to my Mobile Wi Fi network The number beside the Wi Fi icon on the Mobile Wi Fi LCD shows the number of users or devices connected to your Wi Fi network For more details about the devices or users connected to your network go to the Mobile Wi Fi Homepage log in as Administrator and click the Connected Users icon Note You can also use the options on the homepage to block particular users from connecting to your network For details go to the Mobile Wi Fi Homepage and click the Help icon The LCD screen is not lit How do I know if the Mobile Wi Fi is still powered on The LCD screen dims to save energy The blue LED continues
13. blish Max Timeout 264 PDP Activate Max Timeout 265 PDP Modify Max Timeout 266 PDP Inactivate Max Timeout 267 PDP Lower layer Error 268 PDP Duplicate 269 UE RAT Change 29 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 30 2400097 5 Specifications Mechanical specifications Weight 100g 3 53 oz Length 96 mm 3 78 in Width 57 mm 2 24 in Thickness 16 5 mm 0 65 in Antennas Built in plus two SMK TS 9 connectors for an external antenna Environmental specifications Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature 10 C to 65 C 96 hours 14 F to 149 F Rev 2 Jun 11 31 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 32 2400097 6 Regulatory and Safety Information Rev 2 Jun 11 Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted that is have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless mobile hotspot are used in a normal manner with a well constructed network the Sierra Wireless mobile hotspot should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless and its affiliates ac
14. cept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless mobile hotspot or for failure of the Sierra Wireless mobile hotspot to transmit or receive such data Safety and hazards The mobile hotspot MUST BE POWERED OFF in all areas that may be susceptible to radio interference in particular e Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the mobile hotspot when instructed to do so or when you suspect that it may cause interference or danger e In areas where blasting is in progress e Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked Such areas include gas stations fuel depots chemical transfer or storage facilities areas where blasting is in progress areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your cellular phone or vehicle engine e Near medical or life support equipment Medical equipment may be susceptible to any form of radio inter ference In such areas the mobile hotspot can transmit signals that could interfere with this equipment e On board aircraft In addition to Federal Aviation Authority FAA requirements many airline regulations state that you must suspend wireless operations before boarding an aircraft The mob
15. da V6V 3A4 Fax 1 604 231 1109 Web www sierrawireless com Consult our website for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases www sierrawireless com Revision History Revision Release date number 1 May 2011 Initial release 2 June 2011 Updated regulatory information section clarified Mute switch usage 4 2400097 Contents Gel Started issskasuRaeah E EGRE CON EGXRREA TAI dee CERRAR NER RA RAM E Rd ME 7 Know Vbi devibe e exe Zr a 0 uoa ex d E Yd EE Eexe RE Qe RR SES 7 Power DURON usu sk adden R K R dex bxpr da adie ene R pne doni R 8 MRS SWI 8 HOD eee oere oe da dens ees Siete RENE amd ERES a NIS 8 LED orere aea 99 taaua EO ee een ieee a weed UN deo E E dd bd ERA 10 AGDBSSOIIBS esi ae wUAhERE ER HERAERGAAUAREROE GS d REP EA 10 Optional accessories ws e que ar dor ee eaten priv wb dec Oa eqs 11 POWOl SOUICBS x eue eur cue E E 0 R GR WE EA d ARX LE Agr d x 11 Set up and connect to the Internet 0 cece eee 11 Insert the SIM Caid usc a Ra e Ce ob dm ede ae Rc T eae RA ees 11 Install the battery 0 0 00 cee 13 Connect to the Internet 000 naaa ee 13 Homepage oe 0 9 rR danae uro NES EE Garaa iaa e Ea RR RS Wd E E E 14 x n oeseri reer tenoa rnm 16 Use Your Mobile Wi Fi lllllleeeeeeeeeeerlee 17 Connect other wireless devices cece eee eee eee 17
16. fere with this equipment Do not operate the Sierra Wireless mobile hotspot in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless mobile hotspot MUST BE POWERED OFF When operating the Sierra Wireless mobile hotspot can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless mobile hotspots may be used at this time The driver or operator of any vehicle should not operate the Sierra Wireless mobile hotspot while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY
17. ile hotspot is capable of transmitting signals that could interfere with various onboard systems and controls 33 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 34 Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender legal action or both Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open The mobile hotspot may be used normally at this time While operating a vehicle The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle Doing so detracts from the driver or operator s ability to control and operate the vehicle In some countries using such com munications devices while in control of a vehicle is an offence Proper Battery Use and Disposal Note Improper battery use may result in a fire explosion or other hazard To ensure safe and responsible battery use Do not open disassemble puncture crush bend or shred Do not expose to water or other liquids fire explosion or other hazards Use the battery only in the Mobile Wi Fi If using with a charger use only the charger supplied with the Mobile Wi Fi Do not short circuit the battery When replacing a battery use the same model of battery that was supplied with the Mobile Wi Fi Follow local regulations when disposing of a used battery Avoid dropping the Mobile Wi Fi or the batter
18. ooting on page 25 What do do if forget my Security Key or Admin Password The Security Key appears on the LCD and the Dashboard unless you have configured it not to show The default Admin Password is printed on a label under the battery How do I disconnect from the network Do one of the following e Onthe Mobile Wi Fi Homepage click Disconnect below the virtual Mobile Wi Fi e Press and hold the Power button for a few seconds to turn off the Mobile Wi Fi can t see the Connect Disconnect button on the Homepage The Connect Disconnect button is only visible when you are logged in as Administrator To log in as Administrator 1 Place your cursor in the Admin Login Password field on the Homepage and type the default Admin Password available in the Quick Start Guide that came with your device and on a label under the battery 2 Click OK How can I extend the life of the battery There are several strategies you can use to extend the battery life You can extend the battery life by adjusting the Power LED and LCD backlight settings 1 On the Homepage click Advanced Settings 2 Select the Device tab and then select Display 3 Setthe desired options For example you can Turn the Power LED and LCD backlight off Setthe time after which LCD backlight turns off The shorter the time the longer the battery life Setthe LCD backlight to DIM 4 Set Wi Fi range to short 23
19. provider some or all of the following accessories may be included in the box or you can purchase these from www sierrawireless com wheretobuy onlinestore default aspx or from local distributors in some regions for example Australia e Rechargeable extended battery e Car charger e Desk cradle e External antennas Power sources You can power your Mobile Wi Fi from e Rechargable battery included with the Mobile Wi Fi e USB port on your computer e Wall socket using the AC adapter You can also use any of the following optional items e Rechargeable extended battery e Car charger e Cradle Battery life Battery Life depends on a number of factors including Wi Fi strength and network signal strength If your Wi Fi is set for short range and you have good network signal strength you can expect the battery to last about 4 hours Set up and connect to the Internet Insert the SIM card To insert the SIM card 1 Remove the back cover Rev 2 Jun 11 11 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 2 Slide the SIM card holder to the Open position 12 2400097 Get Started 5 Slide the SIM card holder to the Lock position Install the battery 1 Insert the battery as shown in the illustration Ensure that the gold contacts on the battery are lined up with the gold contacts on the device Battery Gold contacts Default security credentials 2 Replace the back cover Connect to the
20. re available in the LCD Dashboard mode To access the Dashboard double click the Power button Double click the Power button again to cycle through the Dashboard pages The information and instructions available on the Dashboard include e Connection information Wi Fi Network Name SSID and Security Key e Messages Alerts Billing information e Information about the Mobile Wi Fi such as the Wi Fi network range network preference firmware version etc e WPS setup instructions 8 2400097 Rev 2 Jun 11 Get Started Icons on the LCD screen The icons on the LCD screen indicate the status of the Mobile Wi Fi Network type Roaming Signal strength GPS Wi Fi users YulES A d wg m Network Name and Security Key Ultimate coxx Security Key xxxxxxxx Battery Icon Indicates Signal strength The more bars the stronger the RF signal No signal x The type of network available DC Dual Carrier HSPA 3G HSPA HSPA Network icon with a black background Service is available but the Mobile Wi Fi is not connected to the network a Network icon with a white background The Mobile Wi Fi is connected to the network Roaming Messages You have messages or alerts To view your messages and or alerts go to the homepage and click the Messages icon B E32 S E EQ I S SB S Sierra Wireless AirCard 753S Mobile Wi Fi User Guide o o 5 Indicates GPS When the icon i
21. s animated the Mobile Wi Fi is trying to obtain a satellite fix or is tracking a location S Wi Fi users The number beside the Wi Fi icon shows the number of users devices connected to your Wi Fi network Wi Fi radio is disabled You can enable Wi Fi on the device homepage See The Wi Fi radio is disabled icon appears on the LCD screen on page 25 Battery status Indicates the charge status of the battery 4 bars 80 10095 1 bar 10 29 Battery outline no bars 0 996 Recharge immediately Battery charging No battery The Mobile Wi Fi is powered on and connected to the AC charger The battery is charging through a USB connection S 9 DN H S The exclamation mark in the battery outline indicates that the battery is not recharging because the device is too hot to charge Make sure there is room for air to circulate around the device If the problem persists move the device to a cooler environment LED The blue LED on the top of the Mobile Wi Fi flashes e Slowly to indicate that it is powered on e Quickly when the firmware is being updated Accessories e Micro USB cable Used mainly for recharging the battery although you can also use it to tether the Mobile Wi Fi to your computer e AC adapter Used to recharge the battery or to power the Mobile Wi Fi from a wall socket 10 2400097 Get Started Optional accessories Depending on your service
22. the PIN to unlock the SIM 2 Go to the Mobile Wi Fi Homepage See Homepage on page 14 3 Login as Administrator See Passwords on page 16 4 Enter the SIM PIN when prompted 5 Click Submit SIM MEP Locked 1 Contact your service provider for the MEP unlock codes and tool to unlock your Mobile Wi Fi Temperature related alerts The Mobile Wi Fi is designed to work over a wide temperature range See Environmental specifications on page 31 for details If you are outside that temperature range the Mobile Wi Fi issues an alert Move the device to an area where the temperature is more suitable and if the Mobile Wi Fi is too warm make sure the area is well ventilated and air can circulate around the device Note The battery may not recharge if the Mobile Wi Fi is outside the operating temper ature range WPS Setup Failed Device not connected The device you are trying to connect may not be WPS enabled 1 Open the Wi Fi menu on the device you are trying to connect to the Wi Fi network 2 Select your Network Name from the list of available Wi Fi networks 3 Select connect and when prompted enter your Security Key 27 Sierra Wireless AirCard 753S Mobile Wi Fi User Guide 28 Connection Alerts If you receive any of the following connection alerts contact your service provider s tech support department and provide them with the name and number
23. to flash provided you have not turned this feature off to indicate that the Mobile Wi Fi is still powered on To reactivate the LCD press and quickly release the Power button Where can find more information e View the Online Help 1 Go to the Mobile Wi Fi Homepage See Homepage on page 14 2 Click the Help icon e Go to www sierrawireless com support and select your service provider and product From the Sierra Wireless Web site you can Update the firmware on your device View tutorials e Refer to the Quick Start Guide that came with your Mobile Wi Fi 2400097 4 Troubleshooting Rev 2 Jun 11 This chapter provides suggestions for troubleshooting problems that may arise when using your Mobile Wi Fi The Mobile Wi Fi network name does not appear in the list of networks Refresh the list of networks 1 Ensure that the Wi Fi setting on your laptop or other device is turned on 2 Ensure that Wi Fi is enabled on the Mobile Wi Fi The Wi Fi icon on the LCD should not have an x beside it If you need to enable Wi Fi on the Mobile Wi Fi 1 Use the USB cable to tether the Mobile Wi Fi to your laptop The first time you do this it will take a few moments for the drivers to install Launch your browser and go to the Mobile Wi Fi Homepage Click the Wi Fi users icon F Under Enable Wi Fi select On Click Save a RON The No Signal icon appears on the LCD screen If the No Signal icon rf
24. y If dropped and you suspect damage take it to a service center for inspection Caution The Sierra Wireless Mobile Wi Fi must be 1 cm or more from users during operation to satisfy the EMR requirements If an external antenna is used the antenna must be maintained at least 20 cm from users during operation To meet the EMR require ments use only the external antennas available from Sierra Wireless 2400097 Index A accessories included 10 purchasing optional accessories 11 audio alerts 17 battery inserting 13 recharging 18 C connecting to Internet 18 G GPS viewing location 18 Internet connecting to 13 Rev 2 Jun 11 P password forgot 23 passwords 16 power source 11 R regulatory information 33 S safety information 33 safety notice 33 SIM card inserting 11 SMS messages 18 Specifications 31 T text messages See SMS messages troubleshooting 25 W Wi Fi network disconnect 23 wireless devices connecting to your Wi Fi network 17 35 i SIERRA WIRELESS
25. you can type in the homepage URL See Homepage for details Note To make changes to the Mobile Wi Fi settings on the homepage you must first log in as Administrator See Homepage for details Homepage Your Mobile Wi Fi comes configured and ready to use but if you want to change the security settings the Wi Fi Network Name SSID and other settings go to your Mobile Wi Fi s Homepage The URL for the homepage depends on your service provider The homepage URL is shown on the LCD during setup and on the Dashboard You can also find itin the Quick Start Guide that came with your Mobile Wi Fi or contact your service provider for the URL To make changes to the settings on the homepage you must be logged in as Administrator The default Admin Password is printed on a label under the battery 14 2400097 Get Started Admin login Navigation bar NEXT gt Network T non Vly Data Setup Advanced Map me Help settings Telstra Ultimate Mobile WiFi 9 de 2 Device Configuration Your AC753S status Tul 3G Connected GPS On ULTIMATE 0 Messages 0 Alerts FG FCU UH 1 Wi Fi user 53 remaining 0 34 MB 00 05 43 wer NIETO Session Data 0 34 MB 00 05 43 Device speaker off About AC753S SIERRA S WIRELESS Status and Virtual Mobile Wi Fi Connect Disconnect Power off settings You can view some information about the device without being logged in as Administrator but to view detailed information and to
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