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NetComm V85 User's Manual

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1. V85 Desktop VoIP Phone User Guide 41 YML772 Rev1 METUIT 42 9 In the Select Network Component Type dialog box select Protocol and then click Add gt Select Microsoft in the Manufacturers box Select Internet Protocol TCP IP in the Network Protocols list and then click OK You may be prompted to install files from your Windows ME installation CD or other media Follow the instructions to install the files If prompted click OK to restart your computer with the new settings Next configure the PC to accept IP information assigned by the modem Follow steps 1 4 above 10 In the Network Properties dialog box select TCP IP and then click Properties If you have multiple TCP IP listings select the listing associated with your network card or adapter 11 In the TCP IP Settings dialog box click the radio button labelled Obtain an IP ad dress automatically 12 Click OK twice to confirm and save your changes and then close the Control Panel Windows 95 98 PCs First check for the IP protocol and if necessary install it 1 9 In the Windows task bar click the Start button point to Settings and then click Con trol Panel Double click the Network icon The Network dialog box displays with a list of currently installed network components If the list includes TCP IP and then the protocol has already been enabled Skip to step 9 If TCP IP does not display as an installed component c
2. Network Value IP Address Network Mask Default Route DNS Server Ping Restart Image Version DNS Server Figure A 1 Continue on following page 36 V85 Desktop VoIP Phone User Guide YML772 Rev1 MAIL Main Menu Configure Drame i iN PPPoE Y N PPPoE User Name PPPoE Password Static IP IP Address Network Mask Default Route DNS Server Time Zone Figure A 2 Continued on following page V85 Desktop VoIP Phone User Guide 37 YML772 Rev1 MEL Configure 38 SIP Number Password Auth ID SIP Domain Name Proxy Address Proxy Port Outbound Proxy Outbound Proxy IP Outbound Proxy Port RTP Packet Interval LowRate Y N Port Forwarding NAT WAN IP Addr Figure A 3 Continue on following page V85 Desktop VolP Phone User Guide YML772 Rev1 MAIL Configure Forward Mode mmediate Y N Immediate Number Busy Y N Busy Number No Answer Number Figure A 4 V85 Desktop VoIP Phone User Guide 39 YML772 Rev1 MAIL Appendix B V85 Status and Error Messages SIP number Date Time SIP Proxy Off Date Time Registering number Date Time RegFail Failed Message Date Time DHCPFail number Dat
3. Ma Broadband Solutions User Guide Melton Contents Chaper 1 Introductio sakala dama i ik Me ee ak ri n alayim a am ROT akne a i Siaa Ga nem 4 ADOUE VOIP e s ai in la laa aleyna e fle lc 4 Chapter 2 Getting to KNOW your VSD vesair akma hiama sa ma maa iade sa na dam edi seme 6 Before YOU b E M dean siyimara a ar ae a li a pa grill linke ze ete Male 6 PACKAGE CONCEMUS anne inne mama alanda ia air sc m lana ie ayan aaa asm 7 i o udo Rl EET 8 Chapter 3 Getting your V85 Up and R nnilg ieiunare aaa adan Dena prse ae ERE P EUR yumak 9 Installation ENVirOnMe itis uiii ieron naats rain b pesa sa RR Dex IG a canteens 9 Step 1 Connecting your MES sema a aya gn lee sille e Bane sil 10 Step 2 Getting the V85 up and running i eicere eret ana aa anmaya rme 10 Step 3 Configuring your VolPAccountDetails 12 Step 4 Reboot the W851i iesu alen kali ala xc ali e ii unla URL EGE 14 Step 5 Checking Your V85 Status iiie nennen s isini a rar RR ERERR E aa eres 15 Chapter 4 Configuring your V85 viathekeypad 16 Keypad Function DER Gisa al rl te al nu stones daran ella d Sage 16 Summary of Key Functions and Displays sse mnn 17 Further Network Configuration Options 0 040400214140424 1 eee nean anas 20 Dynamic IP Method DACP amaaa asmak akde nama mma nd i Kayda e kan sse ta Ri Ron nii 20 Static IP Meto
4. When the IP phone is off the hook and a number has been dialed press this key to call out The key has the same function i e to send out an entered number When the IP phone is off the hook and this key is pressed the phone will dial the last dialed number V85 Desktop VoIP Phone User Guide YML772 Rev1 MAIL Key Description Phone Book Users are able to store up to 50 phone numbers by pressing the PhoneBook button For each of the 50 phone book numbers the user can store both a number and name for display Speed Dial M1 M10 Users are able to store 10 phone book entries against MI M10 Users are able to make a speed dial call to the specific party by pressing the speed dial key from M1 M10 Notes 1 When the input is set digit mode only 0 9 and can be entered To enter English characters press TXT NUM key to toggle to the character mode 2 To input English characters for any menu item please press the key button quickly to switch between different character sets For example to input the letter b you would press the button 1 three times This is similar mobile phone SMS functionality V85 Desktop VoIP Phone User Guide 19 YML772 Rev1 Melton Further Network Configuration Options A typical network configuration has been described above If a different network configuration is required the following section will show how to set the IP
5. PPPoA PPPoE protocol remote MEL A group of computers that are connected together allowing them to communicate with each other and share resources such as software files etc A network can be small such as a LAN or very large such as the Internet A network mask is a sequence of bits applied to an IP address to select the network ID while ignoring the host ID Bits set to 1 mean select this bit while bits set to 0 mean ignore this bit For example if the network mask 255 255 255 0 is applied to the IP address 100 10 50 1 the network ID is 100 10 50 and the host ID is 1 See also binary IP address subnet Network Interface Card An adapter card that plugs into your computer and provides the physical interface to your network cabling which for Ethernet NICS is typically an RJ 45 connector See Ethernet RJ 45 Data transmitted on a network consists of units called packets Each packet contains a payload the data plus overhead information such as where it came from source address and where it should go destination address Packet Internet or Inter Network Groper A program used to verify whether the host associated with an IP address is online It can also be used to reveal the IP address for a given domain name A physical access point to a device such as a computer or router through which data flows into and out of the device Plain Old Telephone Service Traditional analog telephone service us
6. 6 pin connector usually containing four wires Registered Jack Standard 45 The 8 pin plug used in transmitting data over phone lines Ethernet cabling usually uses this type of connector Forwarding data between your network and the Internet on the most efficient route based on the data s destination IP address and current network conditions A device that performs routing is called a router See filtering rule NAT rule Secondary Domain Name System server A DNS server that can be used if the primary DSN server is not available See DNS Simple Network Management Protocol The TCP IP protocol used for network management A device that splits off the voice component of the DSL signal to a separate line so that data and telephone service each have their own wiring and jacks The splitter is installed by your telephone company where the DSL line enters your home The CO also contains splitters that separate the voice and data signals sending voice to the PSTN and data on high speed lines to the Internet See also CO PSTN splitterless microfilter A type of DSL installation where no splitter is installed saving the cost of a service call by the telephone company Instead each jack in the home carries both voice and data requiring a microfilter for each telephone to prevent interference from the data signal ADSL is usually splitterless if you are unsure if your installation has a splitter ask your DSL provider See also splitte
7. In binary the number 1 is written as 1 2 as 10 3 as 11 4 as 100 etc Although expressed as decimal numbers for convenience IP addresses in actual use are binary numbers e g the IP address 209 191 4 240 is 11010001 10111111 00000100 1 1110000 in binary See also bit IP address network mask Short for binary digit a bit is a number that can have two values 0 or 1 See also binary bits per second Passing data from your network to your ISP and vice versa using the hardware addresses of the devices at each location Bridging contrasts with routing which can add more intelligence to data transfers by using network addresses instead The ADSL modem can perform both routing and bridging Typically when both functions are enabled the device routes IP data and bridges all other types of data See also routing A telecommunications technology that can send different types of data over the same medium DSL is a broadband technology To send data to all computers on a network V85 Desktop VoIP Phone User Guide 49 YML772 Rev1 MELO DHCP DHCP relay DHCP server digital DNS domain name download DSL Ethernet Filtering 50 Central Office A circuit switch that terminates all the local access lines in a particular geographic serving area a physical building where the local switching equipment is found xDSL lines running from a subscriber s home connect at their serving central office Dynamic Ho
8. Step 5 Checking Your V85 Status When the V85 completes the reboot you should see a message in your V85 LCD similar to that shown as below If you see this kind of message and note that the V85 shows correct time Australian EST it means configuration is successful and your V85 is ready to use SIP number Date Time Note If you don t see this message in the V85 LCD please check the Phone Configuration section in Chapter 5 of the user guide V85 Desktop VoIP Phone User Guide 15 YML772 Rev1 The user friendly design of the V85 series IP Phone enables most configuration tasks to be made through the keypad if desired Advanced settings may be entered through Web interface mentioned above and described in detail in Chapter 5 on Definition MEAL VolP Desktop Phone Figure 4 1 Keypad illustration 16 V85 Desktop VolP Phone User Guide YML772 Rev1 MIL Summary of Key Functions and Displays Key Description Light The red light blinks on off when there is an incoming call LCD Display Displays menu and status indicators lt UP Key When navigating the IP Phone s Main Menu this key is used to scroll up through menu items When editing menu items this key functions as delete key and deletes a character for each key press When the IP Phone is in Dial Mode the lt 4 UP key functions as delete key for entered digits gt DOWN Key When navigating the IP Phone s Main Menu this key is us
9. Change Keypad Password SIP l Phone 1 Keypad Password 185 System 2 Confirm Password Set Change Web Username amp Password 2 Password mm 3 Confirm Password Set Mua Figure 5 7 Upgrade Firmware upgrade are downloaded via FTP protocol Input a correct FTP Server IP address and firmware image file name and click Set button Clicking Upgrade Now will trigger the upgrade procedure and a warning message window will pop up Note Do not unplug the power adapter before the upgrade completely finishes When the V85 completes the firmware upgrade it will restart automatically Change Keypad and Web Login Password You are able to change the password for keypad configuration and the username password for Web login on this page V85 Desktop VoIP Phone User Guide 31 YML772 Rev1 Aaa Chapter 6 Call Handling Making Calls To make a call pick up the handset dial the destination party s number and end with either the or MENU OK key to complete the dial An alternative way to make a call is to press the light blue button SPEAKER key at the left down corner dial the destination number and end with or MENU OK key to complete the dial Note If you pause while inputting a telephone number for 4 seconds the phone will initiate the call to the numbers that have been input to that point Receiving Calls To receive an inco
10. Microsoft Internet Explorer Ele Edit View Favorites Tools Help Ox MAG Ps kraos A7 B m LJE A H3 Address amp http 192 168 1 144 start htm SIP ASIM Sip Parameters Phone Number 676485 Password eeeeee Auth ID 676485 SIP Domain Name fwd pulver com Local Port 5060 Proxy On amp Proxy Addr fwd pulver com Proxy Port 5060 OutbndProxy OutbndProxyIP OutbndProxyPrt 2 STUN Server v STUN Address 69 90 168 14 STUN Server Port 3478 Port Forwarding Support NAT WAN IP Addr 202 44 167 165 Set Figure 3 4 Example of SIP account setting Notes When you configure the SIP proxy server Proxy Addr Outbound Proxy and STUN Server First check the box to turn the function on Then click the Set button Then enter values in the settings fields When you finish your configuration click the Set button to save your settings Keep a copy of your configuration settings handy in case you need to re enter them later Step 4 Reboot the V85 To reboot your V85 click System and select Reboot Click OK to confirm The whole reboot procedure takes about one minute DO NOT turn off power during the re boot procedure 14 V85 Desktop VoIP Phone User Guide YML772 Rev1 MEL
11. VoIP Service Provider Local Port Leave as default unless advised by Service Provider Proxy On Check for Yes Select Yes to register in the proxy server This is required for SIP services to be enabled When this item is checked the Proxy Addr and Proxy Port can be entered Proxy Addr Set the IP address or domain name address of the proxy server Proxy Port Leave as default unless advised by Service Provider Outbound Proxy Check for Yes Set this item to Yes if the call requests need to pass through the Outbound Proxy server Outbound Proxy IP Set the IP address of the outbound proxy server Outbound Proxy Port Set the port number of outbound proxy server STUN Server Check for Yes STUN server assists with traversing NAT Network Address Translation which sometimes prevents VoIP calls STUN Server Address Set the IP Address of the STUN server STUN Server Port Set the port number of the STUN server RTP Packet Interval Set the RTP packet interval Leave as default Port Forwarding Allows use of Port Forwarding method to let the V85 traverse a NAT Firewall enter the public IP address of your router in NAT WAN IP Address option In the following example the V85 uses 676485 as its VoIP phone number to register on SIP proxy server at fwd pulver com and uses STUN to traverse the router NAT Firewall function V85 Desktop VoIP Phone User Guide 13 YML772 Rev1 NAL E IP Phone
12. address of the V85 through the keypad to match your network requirements Dynamic IP Method DHCP Dynamic IP address assignment is suitable for most common network environments To set this option follow the steps below Configure Password 185 Network B Yes No Dynamic IP Please press OK key to set Yes on Yes No Dynamic IP option Note this is the default configuration Static IP Method In some network environments you might want to assign a static IP address to the V85 To set a static IP for the V85 you need to enter the correct IP address information including IP address network mask default router and DNS server IP address To set make these entries please follow the steps below Configure gt Password 185 B Network B Static IP Under the Static IP submenu enter the IP address network mask and default router and DNS server IP address in the appropriate fields PPPoE Method You would configure your V85 to use PPPoE in following scenarios Note When V85 is configured to use PPPoE other devices on the network cannot share Internet access Peer to Peer Internet calls Your ADSL router does not support SIP Note You need to directly connect your V85 to your ADSL modem router and configure your ADSL router into bridge mode for this to work Please refer to your modem router user guide to configure it in bridge mode Appendix D shows a diagram for connecting the V85 directly to
13. is provided for your reference only Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer If you are unsure about which cable to use or which socket to connect it to please refer to the hardware installation section in this manual If you are still not sure about cable connections please contact a professional computer technician or NetComm for further advice RJ 45 Network Ports RJ 45 Network Ports can connect any networking devices that use a standard LAN interface such as a Hub Switch Hub or Router Use unshielded twisted pair UTP or shield twisted pair STP cable to connect the networking device to the RJ 45 Ethernet port Depending on the type of connection 10Mbps or 100Mbps use the following Ethernet cable as prescribed 10Mbps Use EIA TIA 568 100 Category 3 4 or 5 cable 100Mbps Use EIA TIA 568 100 Category 5 cable Note To prevent loss of signal make sure that the length of any twisted pair connection does not exceed 100 metres RJ 45 Connector Pin Assignment Normal Assignment Input Receive Data VUL Input Receive Data Output Transmit Data Output Transmit Data Not used Figure 1 RJ 45 plug attached to cable 12345678 BLLLLLLLLI Figure 2 V85 Desktop VoIP Phone User Guide 57 YML772 Rev1 MAIL Straight and crossover cable configuration There are two types of the wiring Straight Through Cables and Crossover
14. party who is transferring the call For example A calls B and then A wants B to transfer the call to C B will transfer the call to C by the following steps B presses the TRANSFER button hears dial tone then dials C s number and then hangs up A will be connected to C without any introduction by B The flowchart of the blind transfer is A calls and talks to B A asks B to transfer call to C B press TRANSFER key B hears dial tone B dials the number of C C s phone rings C s phone answered B disconnects automatically Consultation Transfer With consultation transfer users transfer the caller callee to third party by informing the third party who is transferring the call For example A calls B and A want B to transfer the call to C B will transfer the call to C by the following steps B presses the HOLD button first hears dial tone dials C s number talks to C then hangs up then A can talk to C The flowchart of the consultant transfer is A calls and talks to B A asks B for transfer to C B presses HOLD key B hears dial tone B dials the number of C C rings C is answered B talks to C B hangs up or presses the TRANSFER key Acan talk to C V85 Desktop VoIP Phone User Guide YML772 Rev1 Melton Call Hold During a call pressing HOLD once will invoke the V85 consultant transfer state a dial tone will be heard In this state call transfer can be initiated Press HOLD again to enter the V85 Hold
15. see references to SIP or SIP Service Providers SIP is the Internet protocol which manages VoIP connections a VoIP Service Provider will have a SIP Server which maps device IP addresses against telephone numbers and enables the connection to be made between PSTN and Internet For more information check the NetComm website V85 Desktop VoIP Phone User Guide 5 YML772 Rev1 MELO Chapter 2 Getting to know your V85 Before you begin Before you proceed to set up and configure your V85 there are several things you need to check Minimum Requirements If you want to use your V85 to make VoIP calls to and from PSTN phones you will need An account with VoIP service provider Broadband modem router and connection An available Ethernet port on your broadband router or network switch A PC with Web browsing application required only for V85 initial configuration Your VoIP Service Provider must provide you with some or all of the following account information so you can complete the configuration of the V85 indicates mandatory field This includes VoIP Account Information Write your details here Phone Number also called SIP username Password VoIP account authentication ID Auth ID SIP Domain Name SIP Proxy Address SIP Proxy Port STUN Server Address STUN Server Port 6 V85 Desktop VoIP Phone User Guide YML772 Rev1 MEL Package Contents The following item
16. state a call hold tone will be heard To retrieve a on hold call press HOLD again and both ends will be able to continue the conversation Phone Book and Speed Dial Phone Book Pressing the Phone Book button at the right bottom corner retrieves the Phone Book where up to 50 phone numbers can be stored When the Phone Book button is pressed the two options shown in the LCD display are Phone Book and Speed Dial If you select the Phone Book option you will see List Add Edit Delete and Delete All To add names and numbers select Add To edit or delete phone book information select edit or delete All information in the phone book may be deleted by selecting Delete All Speed Dial Speed dial entry can be added by the following Phone Book B Speed Dial operation The V85 will display M1 M10 in the LCD screen Speed Dial entries can be added or edited from this point The menu provides two options for each speed dial entry Current Info and Del Setting If Current Info displays empty simply press MENU OK to select a phone number from your existing Phone Book entries Del Setting is used to delete the Speed Dial entry from the slot Once the speed dial items M1 M10 are set you can speed dial a call by directly pressing the MI M10 keys when the phone is off hooked V85 Desktop VoIP Phone User Guide 35 YML772 Rev1 NALIN Appendix A V85 Keypad Configuration Menu Structure Main Menu
17. the Network icon on left to display network settings 26 E IP Phone Microsoft Internet Explorer OK Ele Edt yew Favorites Tools Hep T Geax x 2 JO Search ferao O 27 3 gt a J id E Address http 192 168 1 144 start htm v Eco urs Network Basic DynamicIP 2 PPPOE 1 PPPOE Usemame 2 PPPOE Password Static IP 1 IP Address 192 168 185 Network Mask 255 255 255 0 Default Router 192 168 1 1 DNS Server 4 2 2 1 Set Others MAC Address 00134b0387e2 NTP Server 195 13 1 153 Time Zone 10 Set Figure 5 3 Basic Under the Basic heading you are able to verify or update the Network mode in which the V85 is operating These are Dynamic IP Default which is the configuration used in most typical environments PPPoE which enables the V85 to establish a direct link with an ISP or VolP service provider and Static IP with the corresponding fields setting the parameters to operate in this mode Others MAC Address View the MAC Address of the IP Phone a read only field NTP Server Set the NTP Network Time Protocol server s IP Address for the IP Phone to get current date time and display it on the LCD screen Time Zone Specify the time zone of your area you could click the nearby View icon to see the time zone of your area E g set the value to 10 for Australia V85 Desktop VoIP Phone User Guide YML772 Rev1 Melton SI
18. to detect the presence and type of NAT behind which the V85 is placed STUN will allow SIP signalling and bi directional conversations to successfully traverse a NAT without requiring any configuration changes to the NAT Please ask your VoIP service provider whether you need to configure STUN in your V85 STUN Server IP address of STUN Server STUN Server Port Port number of the STUN Server V85 Desktop VoIP Phone User Guide 27 YML772 Rev1 MM Port Forwarding Support Check this option if you want to use the port forwarding method to traverse a firewall Public IP Addr This is the public IP address of your broadband router Note If you do not have a fixed public IP address for your broadband service you are not able to use Port Forwarding feature Appendix D provides you with an example of how to use this Port Forwarding feature Jl IP Phone Microsoft Internet Explorer Ele Edt View Favorites Tools Help Ork O DAG Asan pes O ES m L E RES Address amp http 192 168 1 144 start htm LOM Forward Mode l Immediate Immed Number Busy Busy Number 5 No Answer NoAns Number NoAns Time 0 k N Set N m Advanced 1 Reg Expire 60 RTP Port 16384 Codec 0OG711u0G711a 9 G7290 G723 RTP Packet Interval 20ms O 40ms Figure 5 5 Call Forward Mode The V85 IP Phone supports
19. your ADSL router Configure Password 185 Network B Yes No PPPoE Please press OK key to set Yes on Yes No PPPoE option when using PPPoE method and enter the account details provided by the ISP vendor PPPoE Username Input the user name of the account given by your ISP PPPoE Password Input the password of the account given by your ISP 20 V85 Desktop VoIP Phone User Guide YML772 Rev1 MIL Network Settings Verification Once you complete network settings restart your V85 Then you should be able to check your V85 network settings To check V85 IP address please follow the steps below MENU b View B Network Value B IP Address You can use V85 keypad PING utility to check whether V85 has Internet access MENU b View B Ping Input an Internet host IP address or URL such as 69 90 168 13 or www google com and then press OK If your settings are correct the V85 LCD should display positive results including the round trip time to the remote host Hint Another way to verify Internet access for V85 is to watch its LCD screen after it has booted up and check whether the correct time is shown Each V85 is pre configured to communicate a standard Internet Time Server when it boots up Australian Eastern Standard Time If your V85 can successfully get the correct time from pre configured Internet Server then the V85 has the correct network settings Hint Once you finish the network setting from keypa
20. 090 9594 non condensing C tick and N367 V85 Desktop VoIP Phone User Guide YML772 Rev1 Melton Appendix F Glossary of Network and VolP Terms 10BASE T 100BASE T ADSL analog waveform ATM authenticate binary bit bps bridging broadband Broadcast A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps Also known as Category 3 CAT 3 wiring See also data rate Ethernet A designation for the type of wiring used by Ethernet networks with a data rate of 100 Mbps Also known as Category 5 CAT 5 wiring See also data rate Ethernet Asymmetric Digital Subscriber Line The most commonly deployed type of DSL for home users The term asymmetrical refers to its unequal data rates for downloading and uploading the download rate is higher than the upload rate The asymmetrical rates benefit home users because they typically download much more data from the Internet than they upload Of data having a form is analogous to the data s original The voice component in DSL is an analog signal See also digital Asynchronous Transfer Mode A standard for high speed transmission of data text voice and video widely used within the Internet ATM data rates range from 45 Mbps to 2 5 Gbps See also data rate To verify a user s identity such as by prompting for a password The base two system of numbers that uses only two digits 0 and 1 to represent all numbers
21. 40ms Figure D 4 Note The V85 needs a range UDP ports RTP base port to RTP base port 6 the RTP port specified port 20000 in the V85 is the RTP base port so its RTP range is 20000 20006 46 V85 Desktop VoIP Phone User Guide YML772 Rev1 MAIL Appendix E Summary of Key Features and Hardware VoIP Standards Compliance Session Initiation Protocol SIP RFC 3261 Session Description Protocol SDP RFC 2327 Transport Protocol for Real Time Applications RTP RFC 1889 User account authentication using MD5 Out band DTMF relay RFC 2833 and SIP Info Supports most frequently used voice codecs e G 723 1 G 729A B G 711 A law U law NAT Firewall traversal Can make and receive calls through any type of NAT device NAT Firewall traversal mechanism STUN Port Forwarding and Outbound Proxy server Advanced Digital Signal Processing DSP technology to ensure superior audio quality Hardware DSP processor ensures excellent voice quality LAN port supports various connection types Dynamic IP Fixed IP and PPPoE Auto reconnect restores lost PPPoE connection Supports supplementary call services Call forwarding immediate unconditional on busy no answer Call hold Call transferring Provides call history Phone Book and Speed Dial features Records incoming and outgoing call history missed not accepted call history e Enables calls direct from call history 50 Phone book entrie
22. 9 YML772 Rev1 Melton Step 1 Connecting your V85 a Remove IP phone and handset from packaging and connect the handset to the phone body via handset cable b Connect the V85 s LAN Ethernet port to an available Ethernet port on your broadband router using the Ethernet cable supplied If you would like your PC to be connected to the network through the V85 you can connect another Ethernet cable not supplied from your PC to the V85 s PC Ethernet port This enables your PC and V85 to share one Ethernet port on your router switch c Connect V85 power adaptor to power board or wall outlet d At this point the cable connections are complete the next section describes the basic key functions and the configuration of VoIP account details Step 2 Getting the V85 up and running Next configuration of VoIP account details will be described starting with a basic description of the keypad functions you will need to know in order to proceed Description of essential key functions are provided here for a detailed description please see Chapter 4 of this user guide Key Description Menu OK Pressing this button will display menu options press repeatedly to scroll through options Also functions as an OK button to confirm settings When the unit is in dial mode the OK Menv key is used as Dial Out key lt UP When the menu is displayed this key is used to scroll up the menu items When editing menu item conten
23. Cables Category 5 UTP STP cable has eight wires inside the sheath The wires form four pairs Straight Through Cables has same pinouts at both ends while Crossover Cables has a different pin arrangement at each end In a straight through cable wires 1 2 3 4 5 6 7 and 8 at one end of the cable are still wires 1 8 at the other end In a crossover cable the wires of 1 2 3 6 are reversed so that wire 1 become 3 at the other end of the cable 2 becomes 6 and so forth To determine which wire is wire 1 hold the RJ 45 cable tip with the spring clip facing towards the ground and the end pointing away from you The copper wires exposed upwards to your view The first wire on the far left is wire 1 You can also refer to the illustrations and charts of the internal wiring on the following page Straight Through Cabling Y UN Figure 3 Wire Becomes 1 1 2 2 3 3 6 6 Figure 4 Wire Becomes 1 3 2 6 3 1 6 2 Note To prevent loss of signal make sure that the length of any twisted pair connection does not exceed 100 metres 58 V85 Desktop VoIP Phone User Guide YML772 Rev1 Melton Appendix H Registration and Warranty Information All NetComm Limited NetComm products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide However some products have an extended war
24. Desktop VolP Phone User Guide YML772 Rev1 MAIL Appendix A V85 Keypad Configuration Menu Structure 36 Appendix B V85 Status and Error Messages sesssseenenneee nennen nnne nuni nen 40 Appendix C Setting your Computer s IP Address sssesesee e 41 Appendix D Alternative V85 Connection YDES m Mayalama area rer ea pea ela ia tee Bai 44 Examples of V85 Port ForwardingConfiguration 45 Appendix E SummaryofkKeyFeaturesandHardware 47 Hardware Specifications armalar dana raten e eiu Rare mandal E eaii EE da aden 48 Appendix F GlossaryofNetworkandVolPTlerms 49 Appendix G Cable Information sarsan icit e rota nn nu ru ken ether iin un EK ERR RR RE XR KR Rad 57 Appendix H Registration and WarrantyInformation 59 V85 Desktop VoIP Phone User Guide 3 YML772 Rev1 MILI Chaper 1 Introduction NetComm s V85 VoIP Desktop Phone is a next generation IP Phone that provides a cost effective solution for home and SOHO users who want to use their broadband Internet connections to make telephone calls The V85 supports the popular SIP protocol allowing for ease of installation with VoIP service providers By using state of the art DSP Digital Signal Processing technology the V85 delivers outstanding voice quality that is comparable to the PSTN norma
25. Expire Duration of interval for SIP keep alive registration RTP Port The base port of the range of the transmitted RTP packets port Note The real port range that V85 uses for RTP packets is from specified base port to base port 6 For example if base port is 16384 then real range is 16384 16390 Codec The type of the Codec of the transmitted RTP packets RTP Packet Interval This setting lets you choose RTP packet interval please ask your VoIP service provider for the best value The default setting is 20ms for G 729 codec 30ms for G 723 codec In the keypad configuration it uses the term LowRate to indicate this setting When you choose either 40ms for G 729 or 60ms G 723 the keypad configuration shows LowRate True V85 Desktop VolP Phone User Guide 29 YML772 Rev1 MIL Phone Configuration Click on the Phone icon on the left banner to display the following page in order to set phone related configurations 30 3 IP Phone Microsoft Internet Explorer Ele Edt View Favorites Tools Help Geak x A search sheravorites o o D E amp B3 Address amp http 192 168 1 144 start htm Phone Ring Volume 0 9 2 Handset Volume 0 9 5 Handfree Volume 0 9 6 CodecTxGain 0 9 8 Overview 5 Ring Type Type 10Type201 OType 2 O Type 3 O Type 4 O Type 5 OType 6 OType 7 Network OType 8 OType 9 OType 10 an DTMF Relay ORFC2833 OINFO Inband SIP DTMF Pa
26. IP Service Provider However you still need a broadband connection and router Basic VolP Services A basic VoIP service issues you with a virtual VoIP phone number that allows you to make and receive VoIP calls to other subscribers on the same VoIP service normally free of charge VoIP Network to VolP Network Some VoIP plans have provision to for VoIP to VoIP across networks via a VoIP Gateway Charges for these calls are generally minimal or free VolP to PSTN Services VoIP to PSTN services provide all of the services above along with the ability to make calls to real world PSTN telephones local Interstate and International through a gateway service However PSTN telephones are not able to call VoIP virtual numbers so this level of service does not provide complete connectivity with PSTN 4 V85 Desktop VoIP Phone User Guide YML772 Rev1 MIL PSTN to VoIP Services This is part of a full service VoIP plan that also provides a real world telephone number instead of just a virtual VoIP telephone number Normally these plans have a monthly subscription fee and enable you to make free calls to other subscribers on the same VoIP service and also to make and receive calls from PSTN numbers local Interstate and International through a gateway service Charges made for calls going through the Gateway service are a fraction of normal PSTN service charges hence the saving What is SIP You will often
27. P Configuration By clicking on the SIP icon on the left banner the following page will display to allow you to set all the SIP related configurations The following picture shows you an example in which the V85 use 676485 as its VoIP phone number to register on SIP proxy server at fwd pulver com and use STUN to traverse your router NAT Firewall A iP Phone Microsoft Internet Explorer Ele Edit View Favorites Tools Help Ge O DRAG Pero deeem GS a LE RES Address amp http 192 168 1 144 start htm SIP LEAL Sip Parameters z Phone Number 676485 Password eeeeee Auth ID 676485 SIP Domain Name fwd pulver com Overview 5 Local Port 5060 Network Proxy On e EN SIP 7 Proxy Addr fwd pulver com Proxy Port 5060 OutbndProxy O OutbndProxyIP OutbndProxyPrt a STUN Server 7 STUN Address 69 90 168 14 STUN Server Port 3478 Port Forwarding Support NAT WAN IP Addr 202 44 167 1 Phone System Figure 5 4 SIP Parameters The following should be read in conjunction with the VoIP SIP Configuration table above and in the Up and Running section of this manual This section does not repeat what is given there but provides more detail on additional VoIP SIP configuration parameters Field Description STUN Stands for Simple Traversal of UDP over NAT It isa protocol which enables the V85
28. PI for each VC they provide See also VC Wide Area Network Any network spread over a large geo graphical area such as a country or continent With respect to the ADSL modem WAN refers to the Internet A software program that uses Hyper Text Transfer Protocol HTTP to download information from and upload to web sites and displays the information which may consist of text graphic images audio or video to the user Web browsers use Hyper Text Transfer V85 Desktop VoIP Phone User Guide 55 YML772 Rev1 Melton Web page Web site WWW 56 Protocol HTTP Popular web browsers include Netscape Navigator and Microsoft Internet Explorer See also HTTP web site WWW A web site file typically containing text graphics and hyperlinks cross references to the other pages on that web site as well as to pages on other web sites When a user accesses a web site the first page that is displayed is called the Home page See also hyperlink web site A computer on the Internet that distributes information to and gets information from remote users through web browsers A web site typically consists of web pages that contain text graphics and hyperlinks See also hyperlink web page World Wide Web Also called the Web Collective term for all web sites anywhere in the world that can be accessed via the Internet V85 Desktop VoIP Phone User Guide YML772 Rev1 MEL Appendix G Cable Information This cable information
29. View B Ping item and entering the IP address or domain name of a remote host the IP Phone can check if the connection to the host is ok This can also be used to check if the connection to Internet is ok by pinging a host in Internet E g you can ping 168 95 1 1 or www google com to check V85 Internet connection status Restart MENU b View B Restart By selecting this item the IP Phone will restart immediately Firmware Version MENU b View B Image Version Here you can view the current firmware version in the IP Phone The firmware version is identified by the date of the release of the software image Packet Trace MENU b View PKT Trace This function is used to diagnose network problems affecting the IP Phone s ability to register on a proxy server or to make or receive VoIP calls Set View B PKT Trace to Yes and the LCD screen will display all the signaling messages received enabling you to monitor the signals to help diagnose the problem V85 Desktop VoIP Phone User Guide 23 YML772 Rev1 Melton Call Forward Configuration The V85 IP Phone supports three different kinds of call forward function Immediate Forward Busy Forward and No Answer Forward They can be selected in Configure Forward mode menu Immediate Forward MENU b Configure amp Forward Mode B Yes No Immediate Under the Forward Mode submenu you are able to enter an immediate forward by selecting Yes on Yes No Immediate option and inpu
30. ain an IP address automatically Also click the radio button labelled Obtain DNS server address automatically 7 Click OK twice to confirm your changes and close the Control Panel Windows 2000 PCs First check for the IP protocol and if necessary install it 1 In the Windows task bar click the Start button point to Settings and then click Con trol Panel 2 Double click the Network and Dial up Connections icon 3 In the Network and Dial up Connections window right click the Local Area Connec tion icon and then select Properties 4 In the Local Area Connection Properties dialog box select Internet Protocol TCP IP and then click Properties 5 In the Internet Protocol TCP IP Properties dialog box click the radio button labelled Obtain an IP address automatically Also click the radio button labelled Obtain DNS server address automatically 6 Click OK twice to confirm and save your changes and then close the Control Panel Windows Me PCs 1 In the Windows task bar click the Start button point to Settings and then click Con trol Panel 2 Click on View All Control Panel Options 3 Double click the Network icon 4 The Network Properties dialog box displays with a list of currently installed network components If the list includes Internet Protocol TCP IP then the protocol has already been enabled Skip to step 10 5 If Internet Protocol TCP IP does not display as an installed component click Add
31. cape and enter the IP address of the V85 in its address bar You will see the login window T iP Phone Microsoft Internet Explorer Ge Edt yew F vontes Toot bep Gok OQ iig fn seh feros a WEARS Ageress B htzp 192 169 1 144 690 sp Username admin Password eeese Figure 5 1 Enter the default username admin and password admin and then press the enter to go to the home configuration page of the V85 as shown below This page displays the V85 IP address information and the V85 Main Menu Network SIP Phone and System Choose the section heading appropriate to your required destination F IP Phone Microsoft Internet Explorer File Edit View Favorites Tools Help Qe 93 2 Ps pros O U JEAN Address amp http 192 168 1 144 start htm OX LJ Overview LOM Image Version 4 0 Jul 13 2005 10 17 02 Network Value o IP Address 192 168 1 144 o Network Mask 255 255 255 0 Overview o Default Router 192 168 1 253 o DNS Server 192 168 1 253 PlatForm o Platform 800 y Figure 5 2 Note Some options in Web configuration require you check or enable the options first before you input the corresponding value If the options are unchecked then the corresponding value fields are shadowed and you will not able to input values V85 Desktop VoIP Phone User Guide 25 YML772 Rev1 MELO V85 Network Menu Click on
32. d you can jump to the easier Web based configuration to complete the rest of configurations such as SIP and advanced VolP settings VoIP SIP Configuration Note that some of these settings can also be entered via the Web interface as described in the Up and Running section at the beginning of the manual In most cases you need apply for a VoIP SIP account from a VoIP service provider to make and receive VoIP calls To have your V85 registered on your VoIP service provider SIP server you need to enter your VoIP account information in the V85 SIP settings The following section will provide detailed information about parameters under the SIP menu Configure Password 185 gt SIP VolP Account Identifiers About Phone Number also called SIP username In a full service plan this number is mapped against your regular PSTN phone number Password Provides account security to protect against unauthorised use VoIP account authentication ID Auth ID Account Identifier SIP Domain Name Enter SIP Domain Name supplied by your VoIP service provider Optional VoIP Configuration Set in accordance with Service Provider instructions Local Port Leave as default unless advised by Service Provider V85 Desktop VoIP Phone User Guide 21 YML772 Rev1 MALUM VolP Account Identifiers Proxy On Select Yes to register in the proxy server This is required for SIP services to be enabled When this item is enabled two more m
33. d Rt 20 PPPOE Method MT dara cenk yi ami aaa sa ella rm lala edie 20 Network Settings VerifiCatlOh x15 rre da ono stica Buda dm md Di lim ime ke 21 VOIP SIP Cof figUratlOn sssaaa E taxe a a MERI bodes 21 Keypad View OpeFatiOn ssns Masin asal anapara al all kle cians 23 Network SEtt MgS 2 cases silsem ia aki grani NEK RING a dal yaar gn PERPE RR PI E EAE 23 PING UY ke sess sr aaa stave a ms a ha a ai a la a A ga Enis 23 Restart iy a can ia a a a OE 23 Firmware Versi uuu sin dm rd yi bel b ad olak time ma 23 Pack t g e en PESCE 23 Call Forward Configuration isis cuna orta ere aoa h himno ear da glam Ba na a bn aks ia a rs 24 Chapter 5 V85 Web based Configuration 1 reete nutu na tnn rre naria ana nua Ead 25 Web oro eR e na ll a l emi snus 25 VSS NetWork MEMU ne al la A ia na RK Mio E TUNE 26 SIPCONMGUFALIO MM ale ke ga anan rl a a a ny fee le d 27 ip e NE EM ME 30 System Config kaLbiOnu scs eite rue a ia dalan ge Bimel i aaa a daa 31 Chapter 6 Gall Flandlitig simi sma Ka di da ele ndeki medal la aa giz azal gora nl ge vais 32 Iu Eos O 32 DiseziineEsclrim Dm 32 Check call history incoming outgoing missedcalls 32 Auto li santi beard elaman le lela lime Ma ayan mali alete e e 32 Galli OMER smear yl kre ir e ayl ee am ei e 32 Gall Hold ri sa a m ina a n n gk a la 35 Phone Book and Speed Dial intr saim sanan N da gz nel E EEA 35 2 V85
34. e Field Description Immediate Forward Check the Immediate box and enter the immediate forward number in the field For example if user A s phone has Immediate checked with the number set to 555 5555 then all incoming calls for A s phone will be forwarded to number 555 5555 immediately Note When the immediate forward is enabled the busy forward and no answer forward cannot be enabled at the same time Busy Forward No Answer Forward Check the Busy box and enter the Busy forward number in the field For example if user A s phone has Busy checked with the number set to 555 5555 then incoming calls for A s phone will be forwarded to number 555 5555 if A s phone is currently busy Check the No Answer box and enter the no answer forward number and time in the field supplied For example if user A s phone is receiving an incoming call and has No Answer checked with number 555 5555 and the no answer time equals 10 then this phone call will be forwarded to number 555 5555 if it is not answered for 10 seconds Configuring Call Forward using the Keypad Immediate Forward MENU b Configure amp Forward Mode B Yes No Immediate Under the Forward Mode submenu you are able to enter an immediate forward by selecting Yes on Yes No Immediate option and inputting the forward to phone number For example if user A s phone has Yes on Yes No Immediate set to number 555 5555 then all incomin
35. e Time PPPoE FindFail number Date Time PPPoE AuthFail number Date Time FWD number Date Time 40 V85 is working OK is registered on a SIP proxy server and ready for outgoing incoming calls The number inside brackets is the IP phone number V85 will only operate in Peer to Peer Call mode In this mode if you want to make a call you need dial the remote party s IP address instead of their phone number The IP Phone is configured to be registered in a SIP proxy server but has not yet registered successfully or registration has failed When the Registering message is displayed calls cannot be made Please check your SIP proxy server and traversing firewall setting This shows that attempt to registered with SIP proxy server has been unsuccessful check your SIP account details such as User name password and Auth I D Phone is configured to use DHCP to get an IP address but the DHCP procedure failed either cannot find a DHCP server or the DHCP server has rejected the IP assignment In this case you cannot make any calls or hear a dial tone Note The IP phone will continue to try to get an IP address from the DHCP server and if the DHCP server responds the DHCPFail Q display will disappear IP Phone is set to use the PPPoE method for network connection but is having problems in finding the PPPoE server Check network connections The IP Phone is set to use the PPPoE method for network connection but the
36. ed to scroll down through menu items When editing menu item this key is used as right shift to shift the cursor right one digit per each key press IN VOL When the IP phone is idle or in use via handset or speaker this key increases decreases voice volume The volume of speaker handset and ring are adjusted separately according to which mode the phone is in When in idle key increase the volume of ring tone key decreases the volume of ring tone in hands free mode key increases the volume of speaker key decreases the volume of speaker and when in handset mode key increases the volume of the handset key decreases the volume of handset OUT VOL Adjusts the volume at which sound is sent out to remote party SPEAKER This key is pressed to switch between handset and speaker HOLD Used to put the conversation on hold This key can also be pressed to facilitate transfer of an active call to another IP phone When the IP phone is active i e incoming call answered or outgoing call accepted by pressing this key a dial tone will be heard then another IP phone number entered to call and speak to another party then transfer the call by pressing TRANSFER key V85 Desktop VolP Phone User Guide 17 YML772 Rev1 MILI Key NET MESSAGE Menu OK Cancel TXT gt NUM TRANSFER Redial Dial Description When users are not successfully registered with the
37. enu items will be enabled Proxy Addr Set the IP address or domain name address of the proxy server Proxy Port Leave as default unless advised by Service Provider Outbound Proxy Set this item to Yes if the call requests need to pass through the Outbound Proxy server Outbound Proxy IP Set the IP address of the outbound proxy server Outbound Proxy Port Set the port number of outbound proxy server RTP Packet Interval Set the RTP packet interval Leave as default Port Forwarding Allows use of Port Forwarding method to let the V85 traverse a NAT Firewall enter the public IP address of your router in NAT WAN IP Address option Appendix D provides you an example of how to use the Port Forwarding feature Note When the network and registration configurations are set reboot the IP Phone 22 V85 Desktop VoIP Phone User Guide YML772 Rev1 MIL Keypad View Operation The submenu items under View menu are mainly for getting quick information about the phone status and checking its network setting Network settings MENU b View gt Network Value B IP Address Here you can check current V85 IP address network mask default router and DNS server address Depending on settings under the Configure Network submenu the IP Phone may get its IP address through PPPoE DHCP or static settings Ping utility MENU b View gt Ping Ping function is an often used PC tool which checks network connectivity By selecting
38. found in Step c in the Ad dress Bar You will see the following login window Type admin for both Username and Password and click Enter E IP Phone Microsoft Internet Explorer DAK Ele Edit View Favorites Tool Hep r Oi O HAG Psn dero O73 a Eas Address amp http 192 168 1 144 login asp m Password eeeee enter Figure 3 2 Once you login the following page will be displayed V85 Desktop VoIP Phone User Guide 11 YML772 Rev1 MELO E IP Phone Microsoft Internet Explorer TOX ar File Edit View Favorites Tools Help Q Back 3 8 JO Search S Z Favorites O E po LJ Z rel amp http 192 168 1 11 starhtm Go Links Overview VELLOMM Image Version 4 0 Jul 26 2005 14 19 28 Network Value o IP Address 192 168 1 11 o Network Mask 255 255 255 0 Overview o Default Router 192 168 1 253 latwoik o DNS Server 192 168 1 253 SIP Phone System o Platform 800 PlatForm qb Internet Figure 3 3 If you can not connect from your PC or the configuration screen is not displayed If your V85 does not show the DHCP fail error message in its LCD screen you can assume the V85 is connected to your network However in some cases you still may not be able to open the V85 Configuration Page by entering the IP address of the device in your PC web browser This is generally due to network configuration issues Try the following procedure Check the connection bet
39. g calls for A s phone will be forwarded to number 555 5555 immediately Note When the immediate forward is enabled the busy forward and no answer forward cannot be enabled at the same time Busy Forward MENU gt Configure B Forward Mode B Yes No Busy Under Forward mode submenu you are able to setup for calls to be forwarded when phone is busy by selecting Yes on Yes No Busy and inputting the forward to phone number For example if user A s phone has Yes on Yes No Busy with number 555 5555 then incoming calls for A s phone will be forwarded to number 555 5555 if A s phone is currently busy V85 Desktop VoIP Phone User Guide YML772 Rev1 MAIL No Answer Forward MENU b Configure amp Forward Mode B Yes No No Answer Under Forward mode submenu users are able to setup for no answer forward by selecting Yes on Yes No No Answer and inputting forward to phone number For example if user A s phone is receiving an incoming call and has Yes on Yes No No Answer with number 555 5555 and the no answer time equals 10 then this phone call will be forwarded to number 555 5555 if it is not answered for 10 seconds Call Transfer V85 supports two types of call transfer function They are blind transfer and consultant transfer 34 Blind Transfer With a blind transfer users transfer the caller callee to a third party without informing the third
40. igure D 1 and Cable Figure D 2 broadband In these connection types the Internet access will be dedicated to the V85 which will be assigned a public IP address In these cases the V85 cannot share Internet access with other network devices even with the PC which is directly connected with the V85 via its PC port ADSL Modem or router in bridge mode Alternative V85 connection type with ADSL diagram Your ADSL router needs to be configured in bridge mode please refer to your ADSL user guide for its bridge mode configuratiariThe V85 LAN mode can be in PPPoE or Static IP mode depends on type of your ADSL service Figure D 1 Cable Modem Alternative V85 connection type with Cable Modem The V85 LAN mode is in DHCP mode Figure D 2 V85 Desktop VoIP Phone User Guide 44 YML772 Rev1 MAIL Examples of V85 Port Forwarding Configuration The V85 port forwarding support feature will enable it to traverse any type of NAT Firewall if you configure it properly There are two conditions for use of the V85 port forwarding support 1 Your broadband Internet service needs to have a fixed public IP address 2 In addition to configuring the V85 you also need to configure your broadband router to forward a range of ports on its Internet interface to the V85 IP address You need to assign a fixed LAN IP to the V85 before configuring your router See the Further Network Configuration Options Static IP Method section in Chapter 4 for deta
41. ils In the below example the V85 uses a static LAN IP address 192 168 1 144 Most routers support port forwarding please refer to your router user guide for its configuration The following screen shows an example of the NetComm NB620W port forwarding configuration You will need to configue this to operate with the V85 s port forwarding feature a Virtual Server Microsoft Internet Explorer File Edit View Favorites Tools Help Q Bax gt amp x a JO Search she Favorites ar p nd Z a X Address http 202 44 167 165 8080 VirtualServer asp Setup Wizard You Are Now In gt Advanced Setup gt Virtual Server Internet Port m Local Port Application FTP TCP 21 Define Application Sewer IP Address 192 168 1 Advanced Access Control List Add Undo Content Filtering Dynamic DNS Firewall Application Server IP Address Remote Management Static Routes 1 Emule TCP 4692 192 168 1159 2 EmuleUDP UDP 4682 192 168 1 159 UPnP e AO Virtual Server SIPsignalling UDP 5999 192 168 1 144 Gs RTPrange UDP 20000 20006 192 168 1 144 USB Storage Webcam Delete All Delete Management Access Log Factory Reset Firmware Upgrade Network Status Figure D 3 In the above example the user defined two new virtual server entries which are identified by UDP 5999 port with self defined name SIPsignalling and UDP ports 20000 to 20006 with self defined name RTPrange All I
42. ing copper telephone lines Pronounced pots See also PSTN See splitter Point to Point Protocol A protocol for serial data transmission that is used to carry IP and other protocol data between your ISP and your computer The WAN interface on the ADSL modem uses two forms of PPP called PPPoA and PPPoE See also PPPoA PPPoE Point to Point Protocol over ATM One of the two types of PPP interfaces you can define for a Virtual Circuit VC the other type being PPPoE You can define only one PPPoA interface per VC Point to Point Protocol over Ethernet One of the two types of PPP interfaces you can define for a Virtual Circuit VC the other type being PPPoA You can define one or more PPPoE interfaces per VC A set of rules governing the transmission of data In order for a data transmission to work both ends of the connection have to follow the rules of the protocol In a physically separate location For example an employee away on travel who logs in to the company s intranet is a remote user V85 Desktop VoIP Phone User Guide 53 YML772 Rev1 MALUM RJ 11 RJ 45 routing rule SDNS SNMP Splitter splitterless STUN subnet Subnet mask TCP TCP IP 54 Routing Information Protocol The original TCP IP routing protocol There are two versions of RIP version and version II Registered Jack Standard 11 The standard plug used to connect telephones fax machines modems etc to a telephone jack It is a
43. ique their assignment is controlled by the Internet Corporation for Assigned Names and Numbers ICANN Domain names are a key element of URLs which identify a specific file at a web site e g http www globespan net index html See also DNS To transfer data in the downstream direction i e from the Internet to the user Digital Subscriber Line A technology that allows both digital data and analog voice signals to travel over existing copper telephone lines The most commonly installed computer network technology usually using twisted pair wiring Ethernet data rates are 10 Mbps and 100 Mbps See also BASE T 100BASE T twisted pair To screen out selected types of data based on filtering rules V85 Desktop VoIP Phone User Guide YML772 Rev1 Filtering rule Firewall FTP GGP Gbps GRE hop Hop count host HTTP ICMP IGMP MEL Filtering can be applied in one direction upstream or down stream or in both directions A rule that specifies what kinds of data a routing device will accept and or reject Filtering rules are defined to operate on an interface or multiple interfaces and in a particular direction upstream downstream or both Any method of protecting a computer or LAN connected to the Internet from intrusion or attack from the outside Some firewall protection can be provided by packet filtering and Network Address Translation services File Transfer Protocol A program used to tra
44. ir VoIP service provider this alert will blink on off reserved for future functionality When the phone is idle this key is used as Menu key to call the menu selection on the LCD display While inside the menu selection setting on the LCD display this key is used as OK key to enter a lower layer of menu selection or to accept the edited item s contents When the IP phone is on dial mode the OK Menu key is used as Dial Out key When the IP phone is in menu select mode this key is used to escape to an upper layer of the menu selection And when the IP phone is editing menu item content this key is used to cancel the current edit or to escape to an upper layer of the menu selection To enter information in characters press this button to display alphabet shown on the keypads This key transfers an active call to another IP phone When the IP phone is in use incoming call answered or outgoing call accepted by pressing this key a dial tone will be heard enter another IP phone number to transfer the call If the call transfer is successful a busy tone will be heard to remind the sending user to hang up If the transfer attempt fails press the Transfer key again to retrieve the original call When a call is incoming and the IP phone is ringing the call can be transferred immediately to another party without answering by pressing the Transfer key and entering another IP phone number
45. l phone voice quality With the built in LCD display the user can easily configure and view phone settings and phone book entries Besides providing advanced VoIP functions the V85 also provides rich telephone features such as last number redial call forward transfer call history and volume adjustment for loudspeaker and handset NetComm s V85 is an ideal VoIP solution for next generation telephone communication About VoIP Voice Over Internet Protocol uses Broadband technology to establish a communications link between two or more communications devices In so doing VoIP bypasses the call charges associated with the standard Public Switched Telephone Network PSTN VoIP service providers offer various levels of VoIP service up to a full service VoIP plan which provides for gateway access to the PSTN network allowing you to make and receive calls from your VoIP device to the normal telephone network Following is a sample of some of the kinds of services available in the current VoIP market Manually Configured VoIP devices VoIP devices can be configured manually to operate in a Peer to Peer mode by connecting IP address to IP address the user stores quick dial numbers in the device memory corresponding to the device addresses of other VoIP user s Use of this facility requires some knowledge of IP addresses and network configuration VoIP handsets can be used in this manner without subscribing to any services provided by a Vo
46. lick Add The Select Network Component Type dialog box displays Select Protocol and then click Add The Select Network Protocol dialog box dis plays Click on Microsoft in the Manufacturers list box and then click TCP IP in the Net work Protocols list box Click OK to return to the Network dialog box and then click OK again You may be prompted to install files from your Windows 95 98 installation CD Follow the instruc tions to install the files Click OK to restart the PC and complete the TCP IP installation Next configure the PCs to accept IP information assigned by the modem Follow steps 1 3 above 10 Select the network component labelled TCP IP and then click Properties If you have multiple TCP IP listings select the listing associated with your network card or adapter V85 Desktop VoIP Phone User Guide YML772 Rev1 ELM 11 In the TCP IP Properties dialog box click the IP Address tab 12 Click the radio button labelled Obtain an IP address automatically 13 Click OK twice to confirm and save your changes You will be prompted to restart Win dows 14 Click Yes Note For detailed information regarding the advanced features of this product please refer to the configuring sections in the NB5 User Guide on the supplied CD ROM V85 Desktop VoIP Phone User Guide 43 YML772 Rev1 MELO Appendix D Alternative V85 Connection Types The following figure show alternative connection types with ADSL F
47. ming call simply pick up the handset Check call history incoming outgoing missed calls Display call history on the LCD screen by pressing the lt key or 9 key while the IP Phone is idle There are three kinds of call history Incoming is the record of numbers and time of the last 10 answered incoming calls Outgoing is the record of numbers and time of the last 10 successful outgoing calls Missed is the record of numbers and time of last 10 incoming calls when not answered When viewing the number of any call in the history you can press MENU OK key to do one of the following Dial Call the number by pressing the MENU OK key again Delete Delete from call history To PhoneBook Add this item and name to phone book added items are auto sorted alphabetically Auto Redial You are able to re dial out the last dialed number by pressing the RE DIAL key with the phone off hook or in hands free status Call Forward The V85 IP Phone supports three different kinds of call forward function Immediate Forward Busy Forward and No Answer Forward Call forward can be set via the web based configuration or through the keypad 32 V85 Desktop VoIP Phone User Guide YML772 Rev1 MIL Configuring Call Forward using Web Configuration Logon to the V85 Web based Configuration screens and click on the SIP icon in the left banner Go to the Call Forward section and select the function you wish to enabl
48. n multicast groups with adjacent routers A multicast group of computers is one whose members have designated as interested in receiving specific content from the others Multicasting to an IGMP group can be used to simultaneously update the address books of a group of mobile computer users or to send company newsletters to a distribution list V85 Desktop VoIP Phone User Guide 51 YML772 Rev1 Melton in line filter Internet intranet IP IP address ISP LAN LED MAC address mask Mbps Microfilter NAT NAT rule 52 See Microfilter The global collection of interconnected networks used for both private and business communications A private company internal network that looks like part of the Internet users access information using web browsers but is accessible only by employees See TCP IP Internet Protocol address The address of a host computer on the Internet consisting of four numbers each from 0 to 255 separated by periods e g 209 191 4 240 An IP address consists of a network ID that identifies the particular network the host belongs to and a host ID uniquely identifying the host itself on that network A network mask is used to define the network ID and the host ID Because IP addresses are difficult to remember they usually have an associated domain name that can be specified instead See also domain name network mask Internet Service Provider A company that provides Interne
49. nly intended for use with this product Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Failure to do so may cause damage to this product fire or result in personal injury V85 Desktop VoIP Phone User Guide 59 YML772 Rev1 MALUM Product Warranty The warranty is granted on the following conditions 1 2 This warranty extends to the original purchaser you and is not transferable This warranty shall not apply to software programs batteries power supplies cables or other acces sories supplied in or with the product The customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require The cost of transporting product to and from NetComm s nominated premises is your responsibility N and NetComm does not have any liability or responsibility under this warranty where any cost loss injury or damage of any kind whether direct indirect consequential incidental or otherwise arises out of events beyond NetComm s reasonable control This includes but is not limited to acts of God war riot embargoes acts of civil or military authorities fire floods electricity outages lightning power surges or shortages of materials or labour The customer is responsible for the security of their compu
50. nsfer files between computers connected to the Internet Common uses include uploading new or updated files to a web server and downloading files from a web server Gateway to Gateway Protocol An Internet protocol that specifies how gateway routers communicate with each other Abbreviation for Gigabits GIG uh bits per second or one billion bits per second Internet data rates are often expressed in Gbps Generic Routing Encapsulation TCP IP protocol suite transport layer encapsulation protocol When you send data through the Internet it is sent first from your computer to a router and then from one router to another until it finally reaches a router that is directly connected to the recipient Each individual leg of the data s journey is called a hop The number of hops that data has taken on its route to its destination Alternatively the maximum number of hops that a packet is allowed to take before being discarded See also TTL A device usually a computer connected to a network HTTP Hyper Text Transfer Protocol HTTP is the main protocol used to transfer data from web sites so that it can be displayed by web browsers See also web browser Internet Control Message Protocol An Internet protocol used to report errors and other network related information The ping command makes use of ICMP Internet Group Management Protocol An Internet protocol that enables a computer to share information about its membership i
51. nternet traffic that received on these ports will be forward to the user specified LAN IP address 192 168 1 144 at which the V85 sits The V85 port forwarding support setting is shown as below The user is required to enable the Port Forwarding Support option and input the fixed public IP address of the broadband router e g 202 44 167 165 in this example Please note the V85 is also required to be configured use same port numbers for both SIP signaling and RTP ports which are configured in your broadband router V85 Desktop VoIP Phone User Guide 45 YML772 Rev1 NES In this example the user configured the V85 to send SIP messages from port 5999 and RTP packets from port 20000 which are same port numbers configured in NB620W T iP Phone Microsoft Internet Explorer Be Edt yew Favorites Too Hep Q O iig Dem ire aya YEAHS Adress E http 192 168 1 144 starthtm i SS SIP IL Sip Parameters 1 Phone Number 630795 2 Password eeeeee 4 SIR Domain Nam 6 P On 7 Proxy Addr fwd pulver com 8 Proxy Port 5060 9 OutbndProxy O 10 OutbndProxyIP 11 OutbudProxyPrt 12 STUN Server O 13 STUN Address 14 STUN Server Port 15 p gt onward upport E NAT WAN IP Addr 202 44 167 185 Forward Mode 1 Immediate O 2 Lumed Number Busy O Busy Number No Answer 3 NoAn Number NoAns Time Advanced 1 Reg Expire 60 3 Codec O u 1a G729 OG723 4 RTP Packet Interval 20ms
52. r microfilter Simple Traversal of UDP User Datagram Protocol through NAT Network Address Translation A subnet is a portion of a network The subnet is distinguished from the larger network by a subnet mask which selects some of the computers of the network and excludes all others The subnet s computers remain physically connected to the rest of the parent network but they are treated as though they were on a separate network See also network mask A mask that defines a subnet See also network mask See TCP IP Transmission Control Protocol Internet Protocol The basic protocols used on the Internet TCP is responsible for dividing data up into packets for delivery and reassembling them at the destination V85 Desktop VoIP Phone User Guide YML772 Rev1 Telnet TFTP TTL Twisted pair upstream USB VC VCI VPI WAN Web browser MEL while IP is responsible for delivering the packets from source to destination When TCP and IP are bundled with higher level applications such as HTTP FTP Telnet etc TCP IP refers to this whole suite of protocols An interactive character based program used to access a remote computer While HTTP the web protocol and FTP only allow you to download files from a remote computer Telnet allows you to log into and use a computer from a remote location Trivial File Transfer Protocol A protocol for file transfers TFTP is easier to use than File Transfer Protocol FTP b
53. ranty option please refer to your packaging To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on line via the NetComm web site at www netcomm com au Contact Information If you have any technical difficulties with your product please do not hesitate to contact NetComm s Customer Support Department Email support netcomm com au Fax 612 9424 2010 Web www netcomm com au Copyright Information This manual is copyright Apart from any fair dealing for the purposes of private study research criticism or review as permitted under the Copyright Act no part may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the prior written permission of NetComm Limited NetComm Limited accepts no liability or responsibility for consequences arising from the use of this product Please note that the images used in this document may vary slightly from those of the actual product Specifications are accurate at the time of the preparation of this document but are subject to change without notice NetComm Limited reserves the right to change the specifications and operating details of this product without notice NetComm is a registered trademark of NetComm Limited All other trademarks are acknowledged the property of their respective owners Cu
54. re is a problem with the PPPoE account settings This means that the IP phone is configured to use PPPoE to get an IP address but the PPPoE server has refused the connection because the username password is not correct Please check your PPPoE account username and password IP Phone is working OK calls will be forwarded to the Immediate Forward Number you have specified in your settings V85 Desktop VoIP Phone User Guide YML772 Rev1 MEL Appendix C Setting your Computer s IP Address This section provides instructions for configuring the TCP IP Network settings on your computer to work with your modem These steps are only required if you are having trouble accessing your modem Windows XP PCs 1 In the Windows task bar click the Start button and then click Control Panel 2 Click on Network amp Internet Connections icon Category mode only 3 Click the Network Connections icon 4 In the LAN or High Speed Internet window right click on the icon corresponding to your network interface card NIC and select Properties Often this icon is labelled Local Area Connection 5 The Local Area Connection dialog box displays with a list of currently installed network items Ensure that the check box to the left of the item labelled Internet Protocol TCP IP is checked Select Internet Protocol TCP IP and click on Properties 6 In the Internet Protocol TCP IP Properties dialog box click the radio button labelled Obt
55. s and 10 speed dial Easily configurable via keypad or Web browser Remote firmware upgrade capability via ftp Keypad ping function supported Easily verify V85 Internet connection using Ping utility from keypad System status display on the LCD panel Easy to diagnose if the V85 is working normally and monitor the system status network status registering status from the LCD panel display PKT Trace function is provided to display data packets received on the LCD panel to enable administrator diagnose network issues on the line Supports call establishment via SIP proxy server and direct Peer to Peer calls V85 Desktop VoIP Phone User Guide 47 YML772 Rev1 Melton Both LAN and PC Ports are 802 3 10 100 BaseT auto sensing and auto crossing capable Note The availability of some listed call features are dependent on the service supported by your VolP service provider Please consult them for further information Hardware Specifications 48 PC Port LAN Port LCD display Phone Case Universal Switching Power Adaptor Speaker Dimension Weight Operating Temperature Humidity Compliance 1xRJ45 10 100 Base T Ethernet auto sensing crossing 1xRJ45 10 100 Base T Ethernet auto sensing crossing 2x16 characters 36 button keypad Input 100 240V AC Output 7V DC 800mA 8 Ohm 0 2 Watt speaker for speakerphone operation 19cm W x 23cm D x 9cm H 870g 32 104 F 0 40 C 1
56. s should be contained in your V85 box V85 VoIP Desktop Phone Ethernet Cable RJ 45 Power Adaptor Quick Start Guide and Package Contents Note Installation CD Containing a copy of this User Guide and Adobe Acrobat Reader If any of the above items are missing or damaged please contact your reseller V85 Desktop VoIP Phone User Guide 7 YML772 Rev1 MEM Rear of the V85 The rear panel shows the ports for the following connections Power LAN PC Power LAN to connect PC to connect to your Modem your Computer Router Switch via an ethernet cable Figure 2 2 Rear Panel of the IP Phone V85 Desktop VoIP Phone User Guide YML772 Rev1 MAIL Chapter 3 Getting your V85 Up and Running Installation Environment This chapter assumes that you will be installing the V85 in a typical home or small office broadband network i e you have one or several computers connected to the Internet through an ADSL or cable broadband modem router with or without a switch as shown in figure 3 1 In this type of installation the V85 shares Internet access through the Broadband router with the other network devices Tw E ve ii b Broadband router Note The Broadband router in this diagram could be a ADSL router or Cable modem a router when ADSL and Cable Internet service is used respectively in real world Figure 3 1 Typical Installation Environment V85 Desktop VoIP Phone User Guide
57. st Configuration Protocol DHCP automates address assignment and management When a computer connects to the LAN DHCP assigns it an IP address from a shared pool of IP addresses after a specified time limit DHCP returns the address to the pool Dynamic Host Configuration Protocol relay A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses Each of the ADSL modem s interfaces can be configured as a DHCP relay See DHCP Dynamic Host Configuration Protocol server A DHCP server is a computer that is responsible for assigning IP addresses to the computers on a LAN See DHCP Of data having a form based on discrete values expressed as binary numbers 0 s and 1 s The data component in DSL is a digital signal See also analog Domain Name System The DNS maps domain names into IP addresses DNS information is distributed hierarchically throughout the Internet among computers called DNS servers When you start to access a web site a DNS server looks up the requested domain name to find its corresponding IP address If the DNS server cannot find the IP address it communicates with higher level DNS servers to determine the IP address See also domain name A domain name is a user friendly name used in place of its associated IP address For example www globespan net is the domain name associated with IP address 209 191 4 240 Domain names must be un
58. stomer Information ACA Australian Communications Authority requires you to be aware of the following information and warnings 1 This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the ACA TS008 Standard 2 This equipment has been tested and found to comply with the Standards for C Tick and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio noise and if not installed and used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to try to correct the interference by one or more of the following measures Change the direction or relocate the receiving antenna Increase the separation between this equipment and the receiver Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver TV is connected Consult an experienced radio TV technician for help 3 The power supply that is provided with this unit is o
59. t this key functions as left delete gt DOWN When the menu is displayed this key is used to scroll down the menu items When editing menu item content this key is used as right shift Cancel When the menu is displayed this key is used to escape to an higher level ofthe menu When editing menu item content this key is used to cancel the current edit and to escape to a higher level of the menu a Power on the V85 As soon as power cord is connected the V85 will boot This will take up to 30 seconds Initial display should show current Australian Eastern Standard Time b Power on your PC 10 V85 Desktop VoIP Phone User Guide YML772 Rev1 NALIN In the typical environment the broadband router will assign IP addresses to the V85 c Check the V85 IP address To locate the V85 s IP address MENU OK b View B Network Value B IP Address Write down the IP address shown in the V85 LCD screen which is the IP address that has been assigned to the V85 by the router V85 IP Address NOTE o Ifa DHCPfail error message is shown on your V85 LCD screen your installation may not be typical and a fixed IP address may be required see the Further Network Configuration Options section in Chapter 4 for details on assigning a fixed IP address If this error message is not shown proceed to the next d Connecting to the V85 Configuration Page on your PC Open your Web browser and enter the IP address of the V85
60. t access to its customers usually for a fee Local Area Network A network limited to a small geographic area such as a home office or small building Light Emitting Diode An electronic light emitting device The indicator lights on the front of the ADSL modem are LEDs Media Access Control address The permanent hardware address of a device assigned by its manufacturer MAC addresses are expressed as six pairs of characters See network mask Abbreviation for Megabits per second or one million bits per second Network data rates are often expressed in Mbps In splitterless deployments a microfilter is a device that removes the data frequencies in the DSL signal so that telephone users do not experience interference noise from the data signals Microfilter types include in line installs between phone and jack and wall mount telephone jack with built in microfilter See also splitterless Network Address Translation A service performed by many routers that translates your network s publicly known IP address into a Private IP address for each computer on your LAN Only your router and your LAN know these addresses the outside world sees only the public IP address when talking to a computer on your LAN A defined method for translating between public and private IP addresses on your LAN V85 Desktop VoIP Phone User Guide YML772 Rev1 network Network mask NIC packet ping port POTS POTS splitter PPP
61. ter and network at all times Security fea tures may be disabled within the factory default settings NetComm recommends that you enable these features to enhance your security The warranty is automatically voided if 1 2 You or someone else use the product or attempts to use it other than as specified by NetComm The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s The fault is the result of accidental damage or damage in transit including but not limited to liquid spill age Your product has been used for any purposes other than that for which it is sold or in any way other than in strict accordance with the user manual supplied Your product has been repaired or modified or attempted to be repaired or modified other than by a qualified person at a service centre authorised by NetComm and The serial number has been defaced or altered in any way or if the serial number plate has been removed Limitations of Warranty The Trade Practices Act 1974 and corresponding State and Territory Fair Trading Acts or legalisation of another Government the relevant acts in certain circumstances imply mandatory conditions and warranties which cannot be excluded This warranty is in addition to and not in replacement for such conditions and warranties To the extent permitted by
62. the Relevant Acts in relation to your product and any other materials provided with the product the Goods the liability of NetComm under the Relevant Acts is limited at the option of NetComm to 60 Replacement of the Goods or Repair of the Goods or Payment of the cost of replacing the Goods or Payment of the cost of having the Goods repaired V85 Desktop VoIP Phone User Guide YML772 Rev1 NETCOMM LIMITED ABN 85 002 490 486 PO Box 1200 Lane Cove NSW 2066 Australia P 02 9424 2070 F 02 9424 2010 Broadband Solutions E sales netcomm com au W www netcomm com au
63. three different kinds of call forward function Immediate Forward Busy Forward and No Answer Forward Field Description Immediate Forward Check the Immediate box and enter the immediate forward number in the field For example if user A s phone has Immediate checked with the number set to 555 5555 then all incoming calls for A s phone will be forwarded to number 555 5555 immediately Note When the immediate forward is enabled the busy forward and no answer forward cannot be enabled at the same time 28 V85 Desktop VoIP Phone User Guide YML772 Rev1 0000 MIT Busy Forward Check the Busy box and enter the Busy forward number in the field For example if user A s phone has Busy checked with the number set to 555 5555 then incoming calls for A s phone will be forwarded to number 555 5555 if A s phone is currently busy No Answer Forward Check the No Answer box and enter the no answer forward number and time in the field supplied For example if user A s phone is receiving an incoming call and has No Answer checked with number 555 5555 and the no answer time equals 10 then this phone call will be forwarded to number 555 5555 if it is not answered for 10 seconds Advanced SIP parameters Following is explanation of advanced SIP parameters in the V85 SIP configuration page Note that these will generally not need to be adjusted unless you are directed to do so by a VoIP Service Provider or NetComm Technical Support Reg
64. tting the forward to phone number For example if user A s phone has Yes on Yes No Immediate set to number 555 5555 then all incoming calls for A s phone will be forwarded to number 555 5555 immediately Note When the immediate forward is enabled the busy forward and no answer forward cannot be enabled at the same time Busy Forward MENU gt Configure B Forward Mode Yes No Busy Under Forward mode submenu you are able to setup for calls to be forwarded when phone is busy by selecting Yes on Yes No Busy and inputting the forward to phone number For example if user A s phone has Yes on Yes No Busy with number 555 5555 then incoming calls for A s phone will be forwarded to number 555 5555 if A s phone is currently busy No Answer Forward MENU B Configure B Forward Mode B Yes No No Answer Under Forward mode submenu users are able to setup for no answer forward by selecting Yes on Yes No No Answer and inputting forward to phone number For example if user A s phone is receiving an incoming call and has Yes on Yes No No Answer with number 555 5555 and the no answer time equals 10 then this phone call will be forwarded to number 555 5555 if it is not answered for 10 seconds 24 V85 Desktop VoIP Phone User Guide YML772 Rev1 Melton Chapter 5 V85 Web based Configuration Web Login Open your Web browser IE or Nets
65. ut not as capable or secure Time To Live A field in an IP packet that limits the life span of that packet Originally meant as a time duration the TTL is usually represented instead as a maximum hop count each router that receives a packet decrements this field by one When the TTL reaches zero the packet is discarded The ordinary copper telephone wiring long used by telephone companies It contains one or more wire pairs twisted together to reduce inductance and noise Each telephone line uses one pair In homes it is most often installed with two pairs For Ethernet LANS a higher grade called Category 3 CAT 3 is used for IOBASE T networks and an even higher grade called Category 5 CAT 5 is used for 1OOBASE T networks See also IOBASE T 100BASE T Ethernet The direction of data transmission from the user to the Internet Universal Serial Bus A serial interface that lets you connect devices such as printers scanners etc to your computer by simply plugging them in The ADSL modem is equipped with a USB interface for connecting to a stand alone PC Virtual Circuit A connection from your ADSL modem to your ISP Virtual Circuit Identifier Together with the Virtual Path Identifier VPI the VCI uniquely identifies a VC Your ISP will tell you the VCI for each VC they provide See also VC Virtual Path Identifier Together with the Virtual Circuit Identifier VCD the VPI uniquely identifies a VC Your ISP will tell you the V
66. ween your PC and the V85 by using your PC s Ping utility To do this open the DOS prompt Start Run B cmd and execute the command ping V85 IP address If you receive a ping reply from the V85 the PC and the V85 are able to communicate with each other If you recieve a time out or error message from your PC there is a problem with the network configuration of your PC Please refer to Appendix C for instructions on network configuration under different Windows Operating Systems Step 3 Configuring your VoIP Account Details 12 The next step is to enter your VoIP account details Entering these details registers your device on the VoIP service provides SIP Server which allows other callers to connect to you Click on the left hand menu item in the Overview screen called SIP If you have subscribed to a VoIP service please consult your VoIP service provider for the following account details required to complete your V85 SIP configuration Items marked with are mandatory others are optional and if no setting is indicated leave as default V85 Desktop VoIP Phone User Guide YML772 Rev1 NESL M Phone Number also called SIP username In a full service plan this number is mapped against your regular PSTN phone number Password Provides account security to protect against unauthorised use VoIP account authentication ID Auth ID Account Identifier SIP Domain Name Enter SIP Domain Name supplied by your
67. yload Type 1001 Phone Set System Others l VAD 2 BG Noise Level 0 9 0 Set Figure 5 6 Voice Ring Adjust volume of ring tone Handset Adjust volume of handset speaker Handfree Volume Adjust volume of handfree loud speaker CodecTxGain Adjust the transmitting outgoing voice volume Note See also the Summary of Key Functions and Displays in Chapter 4 Ring Type Adjust the ring type ring pattern of an incoming call Others VAD Voice Activity Detection The V85 will detect if the user is talking or not and avoid sending voice packets when the user is silent to minimize bandwidth requirements BG Noise Level This value controls the sensitivity of the VAD detection V85 Desktop VoIP Phone User Guide YML772 Rev1 MAI System Configuration By clicking on the System icon on the left banner the following page will display to allow you to set all system related configurations On this page you can perform V85 firmware upgrades change username password for the web login and keypad password and reboot the V85 T IP Phone Microsoft Internet Explorer DAR ay File Edit View Favorites Tools Help Qe x A fh JD sere fg Favorites e 3 e LJ amp EH 3 Address http 192 168 1 144 start htm System LOM e Upgrade L FTP Server P 0 2 ImageFile Name let 47s40 bin gz Set Upgrade Now Overview Network

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