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NEC Xen Mail CTI User's Manual

1. Prompts by text Prompt Phrases containing prompt lt Half second of silence GL001 PH FaxCk NoDeliveryOffer PH SysMgr ReadNumber Hold music 0 gt HD023 PH Hold HoldMusic Hold music 17 HD024 PH Hold HoldMusic Hold music 27 HD025 PH Hold HoldMusic Hold music 3 gt HD026 PH Hold HoldMusic Hold music 4 gt HD027 PH Hold HoldMusic Hold music 5 gt HD028 PH Hold HoldMusic Hold music 6 gt HD029 PH Hold HoldMusic Hold music 7 gt HD030 PH Hold HoldMusic Hold music 87 HD031 PH Hold HoldMusic Hold music 97 HD032 PH Hold HoldMusic interrupt tone VC010 PH Box ClientNowAvail PH Box InterruptTone Pause NM116 SUBPH_NumberString lt Tone gt for transfer and record announce 1 022 Xfer Announce has been paged MB030 PH Box HasBeenPaged 0 Leading NM113 SUBPH NumberLeading 0 Trailing NM114 SUBPH_NumberTrailing 1 Leading 101 SUBPH NumberLeading 1 Trailing NM001 SUBPH NumberTrailing new message SL078 SUBPH 1 10NewMessages urgent 51 088 Chk XUrgent 10 Leading NM110 SUBPH_NumberLeading 10 Trailing NM010 SUBPH NumberTrailing 10 new messages SL087 SUBPH 1 10NewMessages 11 Leading NM111 SUBPH_NumberLeading 11 Trailing NMO11 SUBPH_NumberTrailing 12 Leading NM112 SUBPH_NumberLeading 12 Trailing NM012 SUBPH NumberTrailing 13 Trailing NM013 SUBPH_NumberTrailing 14 T
2. Prompts by text Prompt Phrases containing prompt End of DR009 PH Dir EndOfGroup Enrollment paused To continue the enrollment process 55001 PH Sub EnrollmentPausedEnterl enter 1 Enter 0 DR023 SUBPH EnterNumber Enter 1 for Yes or 2 for No GL 006 PH Sub WouldYouLikeToChange PH Sub WouldYouLikeToDeleteCode PH Sub LikeToSetSecurityCode PH Sub CanHaveTwoGreetings Enter 1 to always leave a public notification message SY087 PH SysMgr FaxNotifyAlwaysOrOnVoice when a fax arrives PH SysMgr FaxNotifyAlwaysOrNever Enter 1 to leave a personal message for SROII PH Leave EnterltoLeaveMessage Enter 1 to take the call or enter 2 and I ll take a message MB013 PH Xfer Confirm Enter 1 DRO14 SUBPH_EnterNumber PH FaxCk MenuOfferNum PH PTF ToSendToOfferNum Enter 2 to disable leaving public notification messages 5 089 SysMgr FaxNotifyAlwaysOrNever when a fax arrives Enter 2 to leave public noticification only when there isa SY088 PH SysMgr FaxNotifyAlwaysOrOnVoice voice annotation Enter 2 DR015 SUBPH EnterNumber PH Box RoutedByClientChoices Enter 3 DR016 SUBPH EnterNumber Enter 4 DR017 SUBPH EnterNumber Enter 5 DR018 SUBPH EnterNumber Enter 6 DR019 SUBPH EnterNumber Enter 7 DR020 SUBPH EnterNumber Enter 8 DRO21 SUBPH EnterNumber Enter 9 DR022 SUBPH EnterNumber Enter any digit to continue GL019 PH Rec EnterTTToContinue PH Pause EnterTT Enter the day of the month as a number from 1 to 31 DS014 PH_Spdl_EnterDa
3. Phrase name Phrase text Includes prompts PH Sub ChooseACodeWillNotForget Choose a code that you will not forget The code 5 020 should be three to ten digits Please enter your SP078 security code now When you re finished enter GL025 star PH Sub CurrentNumberHasSpecial The current phone number contains special dialling DS016 codes that cannot be entered over the phone Are you sure you want to change this number PH Sub DeliveryOptionsComplete Delivery options complete Would you like to DS019 review them PH Sub DoesNotKnowExtension Someone who does not know your extension SS005 number may still reach you or leave you a message GL004 just by knowing your last name For this the DR002 system must know how to spell your last name Spell your name by entering the first three letters of your last name For Q enter 7 for Z enter 9 Please enter the letters now PH Sub DoNotDisturbIs Do not disturb is currently 5 088 PH Sub EditMsgMenuMenu To add enter 4 listen 5 rerecord 6 finishing SL108 editing star SL135 PH Sub EditMsgYesNoMenu To add enter 1 listen 2 To rerecord enter pound SL107 To exit enter star GL032 GL017 PH Sub EnrollmentPausedEnter1 Enrollment paused To continue the enrollment 55001 process enter 1 PH Sub EnrollSetSecurityCode Would you like to set a security code to safeguard 55009 your mailbox Enter 1 for Yes or 2 for No PH Sub EnterFirst3Letters Enter
4. XEN MAIL CONVERSATION GUIDE NEC Business Solutions Ltd Document No 8558 Release 1 0 June 2004 June 2004 NEC Business Solutions Ltd THIS PAGE INTENTIONALLY LEFT BLANK Xen Mail CTI Conversation Guide Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Table of Contents TABLE 1 Prompts DY rex ar p erp a ER e Rod Pac d 1 TABLE 2 Prompts and phrase names by prompt number 43 TABLE 3 Prompts by phrase name s s har ER ee ee ee 85 4 Unnumbered prompts 121 Shortcuts 125 Fax Package esi cic Gente Si 125 E Mail Integration Package 126 Xen Mail CTI Conversation Guide Table of Contents iii Xen Mail CTI Conversation Guide iv Table of Contents Xen Mail CTI Conversation Guide Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 TABLE 1 Prompts by text This table provides a list of system prompts This table is sorted alphabetically by prompt text and includes The prompt text The complet
5. Prompt Prompt text by prompt number Phrase s containing prompt DT021 Today at SUBPH_ DateTime PH Spdl FutureAt DT022 Yesterday at SUBPH_ DateTime DT023 Tomorrow at SUBPH_ DateTime Spdl FutureAt DT024 Over SUBPH_NumberTrailing SUBPH_ DateTime PH Leave NumberHaveNotHeard DT025 Days ago at SUBPH_DateTime DT026 One minute PH Chk TotalTime DT027 Minutes PH_Chk_TotalTime DT028 Second Not used in current version DT029 Seconds PH_Chk_TotalTime DT030 Totaling PH Chk TotalTime 031 SUBPH Days PH Chk And PH FaxCk YouHaveFaxes DT032 To PH Dlv ScheduleActiveFrom PH SysMgr ScheduleIsActive a m SUBPH Time DT034 p m SUBPH_Time DT035 For a m enter 1 For p m enter 2 PH Dlv IForAm2ForPm DT036 Monday leading SUBPH Days DT037 Tuesday leading SUBPH_Days DT038 Wednesday leading SUBPH_Days DT039 Thursday leading SUBPH Days DT040 Friday leading SUBPH_Days DT041 Saturday leading SUBPH Days DT042 Sunday leading SUBPH_Days DT043 first SUBPH_DayOfMonth DT044 second SUBPH_DayOfMonth DT045 third SUBPH_DayOfMonth DT046 fourth SUBPH_DayOfMonth DT047 fifth SUBPH_DayOfMonth DT048 sixth SUBPH_DayOfMonth DT049 seventh SUBPH_DayOfMonth DT050 eighth SUBPH_DayOfMonth DT051 ninth SUBPH_DayOfMonth DT052 tenth SUBPH_DayOfMonth DT053 eleventh SUBPH_DayOfMonth DT054 twelfth SUBPH DayOfMonth 46 TABLE 2 Prompts and phrase names by pro
6. as new PH FaxCk SaveFaxAsNew 074 This message cannot be redirected PH FaxCk NoRedirect 075 In addition to voice messages outside callers may leave Sub YourFaxBoxIs you faxes by entering your fax extension Your fax extension is FM076 For a different fax machine PH FaxCk EnterPhoneNum 077 Your fax box Trailing PH FaxCk YourFaxBoxTrail 078 Fax deleted PH FaxCk FaxDeleted FM079 This fax has never been delivered Would you still like to Chk FaxNeverDeliveredDelete delete it 080 I cannot delete this fax right now PH Chk ICannotDeleteFax 081 A fax you sent could not be transmitted PH PTF CannotTransmit FM082 You sent the fax PH PTF CannotTransmit 083 Send this fax again PH PTF AskResend 084 To send to PH PTF ToSendToOfferNum FM085 To change the number enter 2 PH PTF ToSendToDifferent FM086 The fax will be sent shortly PH PTF WillBeSent FX001 To select a document enter its number at any time during PH Fax RequestDoc this message FX002 To select another document enter its number now PH Fax RequestDoc FX003 If you don t know the number and would like to hear list PH Fax HearList of available documents enter now 1 second of silence FX004 Thank you for calling your fax will arrive shortly PH Fax ArriveShortly FX005 I am not able to send your fax at this time PH Fax ArriveShortly FX006 If you need further assistance enter now Thank you and PH Fax SayBye good bye
7. 40 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt You have 8 saved messages SL131 SUBPH YouHavel 10SavedMessages You have 9 new messages 51101 SUBPH YouHavel 10NewMessages You have 9 saved messages SL132 SUBPH YouHavel 10SavedMessages You have a call on 032 PH Box PleasePickUp You have a message from this person SR004 PH Chk MessageHaventHeard You have entered 1003 Box YouEntered You have no new faxes 007 FaxCk YouHaveFaxes You have one new fax 008 FaxCk YouHaveFaxes You have one new message 51035 Not used in current version You have one old message to review SL034 PH Chk YouHaveReview You have one urgent message SL072 PH Chk YouHaveUrgent You have selected document FX012 PH Fax YouSelected You have selected the maximum number of documents FX016 PH Fax RequestedMaximum allowed You have selected PH Fax YouSelected You have SL039 PH Chk YouHaveNew PH Chk YouHaveUrgent PH Chk YouHaveReview PH Chk GuestHasSavedMsgs PH FaxCk YouHaveFaxes You left this group another message SR038 PH Leave YouLeftGroup You left this person another message SR037 PH Leave YouLeftPerson You may add to your voice message at the tone 006 PH Fax WontHoldSoTakeMsg You may enter th
8. Phrase name Phrase text Includes prompts PH Group NameAndOrNumber Group number is lt Number gt GR013 GR062 SUBPH NumberString PH Group NoMatches There are no further matches to the group number SP004 three letters you entered Would you like to try GR030 again GR029 SP004 GR031 SP070 PH Group NoMembers This group has no members GR036 PH Group NoMoreMatches There are further matches to the three letters 5 004 you entered I m sorry there is no such extension 031 number There are no matches to that extension 5 013 number GR037 PH Group NotEnteredNeedsName Not entered The group cannot be added without a GR003 group number name The group number group s GR002 spelled name will not be changed GR005 GR006 PH Group Number Group number lt Number gt GR013 SUBPH_NumberString PH Group NumberConflicts Group number conflicts with an existing group GR013 number Would you like to choose another group GR024 number PH Group OpenLocalNameAndOr Number Open Local access group is number GR023 GR072 GR062 GR063 PH Group RecordGroupName At the tone state the name of the group When GR019 you re finished enter star GL 025 PH Group RecordMessageNow Would you like to record a message for this group GR053 now PH Group ReviewListofGroups Would you like to review the list of your groups GR054 PH Group SorryCantChangeGroup I m sorry I cannot p
9. When youre 025 finished enter star PH Div EnterStartTime Enter the starting time to the minute When you re DS012 finished enter star GL025 PH Div EnterStopTime Enter the ending time to the minute When you re 05013 finished enter star GL025 PH Dlv LeaveTurnOn Shall I leave turn it on GL010 GL009 PH Dlv LikeToChange Would you like to change it 5 014 Dlv LikeToChangeFaxMachine Change delivery to your fax machine FM003 PH Div LikeToChangeHomePhone Change delivery to your home phone DS002 PH Div LikeToChangePagerPhone Change delivery to your pager DS003 PH Div LikeToChangeSparePhone Change delivery to your spare phone DS004 PH Div LikeToChangeWorkPhone Would you like to change message delivery to your DS001 work phone PH LikeToTryAgain Would you like to try again SP070 92 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Div MessageDeliveryIs Message delivery to your work phone home DS005 phone pager spare phone is Delivery to your fax 05006 machine 15 on off DS007 DS008 004 GL007 GL008 Dlv NoChangeOverPhone I m sorry this schedule has a delivery mode that 05026 cannot be changed over the phone PH Div NoScheduledDays There are currently no schedu
10. 037 next fax has voice annotation PH FaxCk FirstNextNotAnnotated 038 Fax arrived PH FaxCk ArrivedAt FM039 Fax attempted PH FaxCk AttemptedAt FM040 This fax 15 already being delivered PH FaxCk DeliveryInProgress FM041 This fax has already been delivered PH FaxCk AlreadyDelivered 042 No fax to deliver PH FaxCk NoFaxToDeliver FM043 Error receiving a fax Not used in current version FM044 Error during a fax Not used in current version 045 Your fax box has urgent message PH FaxCk YourFaxBox FM046 Your fax box has a message PH FaxCk YourFaxBox FM047 Your fax box PH FaxCk YourFaxBox FM048 Archive this fax PH FaxCk SaveFaxAsOld FM049 Fax archived PH FaxCk FaxSavedAsOld FM050 This fax has never been delivered PH FaxCk FaxNeverDelivered 051 The first fax could not be automatically delivered PH FaxCk AutodeliverFailed 052 The next fax could not be automatically delivered PH FaxCk AutodeliverFailed FM053 The fax could not be automatically delivered PH FaxCk AutodeliverFailed 054 change the phone number enter 4 to change the PH Fax ChangeFaxPhoneMenu schedule 5 055 The caller chose not to hold for a fax port PH FaxCk CallerDidntHold FM056 but all fax ports were busy PH FaxCk CallerCouldntHold 057 Please see your system manager if you need more PH FaxCk SysFailedReceiving information about why this fax couldn t be received 058 The fax PH FaxC
11. 032 033 A fan has failed in the disk storage system One of the power supplies has failed PH GAEN DiskFanDown PH GAEN PowerSupplyDown ER034 The temperature in the System Monitoring Unit has exceeded safe operating limits PH GAEN AlarmUnitHeatProblem ER035 The system cannot answer the phone because a voice board has failed PH GAEN VoiceBoardDownCantAnswer ER036 The system cannot activate message waiting indications because a voice board has failed PH GAEN VoiceBoardDownCantDoLamps ER037 A fan has failed in the disk storage system PH RAIDFanFail ER038 Main power has been restored but shutdown is already underway PH GAEN MainPowerRestoredShutdown Started ER039 The fax system is improperly configured Until itis fixed GAEN Fax CantReceiveOrDeliver the system cannot receive or deliver faxes Prompts and phrase names by prompt number TABLE 2 49 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 40 The fax system is improperly configured Until it is fixed Fax CantReceive the system cannot receive faxes 41 The fax system is improperly configured Until it is fixed GAEN Fax CantDeliver the system cannot deliver faxes ER042 voice boards have failed PH GAEN VBoardAllFail
12. GAEN HeatProblem A problem has been detected The temperature 028 the main chassis has exceeded safe operating limits ERO13 Please contact your system representative ER029 PH GAEN MainPowerRestored Main power has been restored ERO21 PH GAEN MainPowerRestored Main power has been restored but shutdown is ER038 ShutdownStarted already underway PH GAEN NetNodeOut Remote site Went out of service due to critical NT004 error the maximum number of failed calls being 008 reached 009 GAEN OnLineBackupFailed On line backup has terminated with an error 010 Please contact your system representative ER029 98 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PMSLinkDown A problem has been detected The data link to the 028 Property Mgmt System has failed Please contact ERO27 your system representative ERO29 PowerSupplyBadVoltage A problem has been detected At least one of the 28 power supplies is malfunctioning Please contact 030 your system representative ERO29 GAEN PowerSupplyDown A problem has been detected One ofthe power 28 supplies has failed Please contact your system ER033 representative ERO29 GAEN PowerSupplyFanDo
13. PH Chk GotYourMessageTo 51063 has not heard this message PH Leave PersonHasNotHeardMsg 51 064 hasn t heard your last message but left PH_Chk_MsgHasntGot 72 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 51065 hasn t heard your last message but left a message PH Chk MsgHasntGot 51066 hasn t heard your last message but left an urgent PH Chk MsgHasntGot message SL067 received PH Chk ReceivedAt SL068 You still have one urgent message PH Chk YouStillHaveUrgent 51069 has an urgent message for you PH Chk MsgHas SL070 left an urgent message for you PH Chk MsgLeft 51071 Your message box has an urgent message PH Chk YourMessageBox SL072 You have one urgent message PH Chk YouHaveUrgent SL073 urgent messages PH Chk YouHaveUrgent PH Chk YousStillHaveUrgent PH Chk MsgHasntGot PH Chk MsgHas PH Chk MsgGotAIl PH Chk MsgLeft 51074 I m sorry I can t access this message right now PH Leave CantAccessMessage SL075 I m sorry I can t access the next message right now PH Leave CantAccessMessage SL076 Continue reviewing this message PH Chk ContinueReviewingThis SL077 Guest number PH Gst GuestNumber SL078 new message SU
14. PH Net Grp AskForNameAtNode Please enter the group number GR017 Not used in current version Please enter the letters now DR002 PH Dir PleaseEnterLetters PH Leave AskForName PH Sub EnterFirst3Letters PH Sub DoesNotKnowExtension PH Sub ExitOrAskForExt PH Group ContAddMemberbyName PH Group ContDelMemberbyName PH Net Lv AskForNameAtNode PH Net Grp AskForNameAtNode Please enter the three digits of the group number at NT032 PH Net Lv AskForGrpAtNode Please enter the three digits of the group number GR018 Not used in current version Please enter the three digits of the group number GR061 PH Leave AskForGroupNumber PH Group EnterGroupNumber Please enter the three digits of the group or remote site NT022 PH Net Lv AskForGrpOrNodeNum number Please enter the three digits of the remote site number NT034 PH_Net_Grp_AskForNodeNumber Please enter your new security code SP019 PH Sub EnterSecurityCode Please enter your personal ID now to receive the message SRO10 PH Box HelloIHaveACallFor Please enter your personal security code SL013 PH Sub EnterPersonalCode 22 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Please enter your security code now 5 078 Sub ChooseACodeWillNotForget PH Sub EnterSe
15. DiskFullDebug been suspended ERO06 Your disk is almost full Message recording has been GAEN DiskFullRecord suspended ER007 Your disk is almost full Logging of all call data has been DiskFullLog suspended ER008 Went out of service due to a critical error PH GAEN NetNodeOut ER009 Went out of service due to the maximum number of failed GAEN NetNodeOut calls being reached ERO10 Online backup has terminated with an error PH OnLineBackupFailed EROI1 The data link to the telephone system has failed PH GAEN SerialIntegrationDown ERO12 One of the power supply fans has failed GAEN PowerSupplyFanDown ERO13 The temperature in the main chassis has exceeded safe HeatProblem operating limits 14 One of the fans in the main chassis has failed PH GAEN CPUFanDown Prompts and phrase names by prompt number TABLE 2 47 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt EROI5 At least one non critical disk error has been detected GAEN DiskErrNonCritical ERO16 At least one critical disk error has been detected PH GAEN DiskErrCritical 17 disk drive has failed PH GAEN DiskDriveDown 18 A power supply has failed in the disk storage system PH GAEN DiskPowerSupplyDown ER019 system cannot dial out because a voice board has VoiceBoardDownCantDialout failed ER
16. FX007 I m sorry the document you requested is not available at PH Fax FaxNotAvailable this time FX008 I m sorry PH Fax NumberNotValid FX009 I m sorry document PH Fax SorryDocument Prompts and phrase names by prompt number TABLE 2 53 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt FX010 15 not available at this time PH Fax NumberlIsNotAvailable FX011 You have selected PH Fax YouSelected FX012 You have selected document PH Fax YouSelected FX013 To confirm this selection enter 1 to cancel it enter 2 PH Fax YouSelected FX014 Selection canceled PH Fax ConfirmedCancelled FX015 lt 2 seconds of silence Not used in current version FX016 You have selected the maximum number of documents Fax RequestedMaximum allowed FX017 for PH Fax ForNameEnterNumber FX018 enter PH Fax ForNameEnterNumber FX019 Please enter the area code and phone number of your fax Fax EnterFaxNumber machine FX020 Please enter the complete phone number of your fax PH Fax EnterFaxNumber machine FX021 Your fax will be sent to PH Fax DocWillBeSentTo PH PTF YourFaxWillBeSentTo FX022 If this is correct enter 1 to change it enter 2 PH Fax DocWillBeSentTo PH Fax AddressedTo FX023 Is not a valid area code and phone number PH Fax NumberNotValid FX024 Is a toll call which is not permitted
17. PTF AskResend 24 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Send this to anyone else SL105 PH Sub Ask SendToAnyoneElse Sending group message SR040 PH Leave SendingGroupMessage September DT016 SUBPH Month Setup options complete Would you like to review them 5 057 PH Sub SetupOptionsComplete Setup options SP079 PH Sub CantAccessSetupOptions seventeenth DT059 SUBPH_DayOfMonth seventh DT049 SUBPH_DayOfMonth Shall I forward all calls to voicemail SP090 PH_Sub_CallsForwardedTo Shall I leave it on SY022 PH SysMgr SystemIsIn Shall I leave it on GL010 PH Div LeaveTurnOn PH Sub ListingInDirectoryIsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExtensionls PH Sub HoldingToExtensionls PH SysMgr AnnouncelsOffOrOn Shall I turn it on GL009 PH Div LeaveTurnOn PH Sub ListingInDirectoryIsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExtensionls PH Sub HoldingToExtensionls PH SysMgr AnnouncelsOffOrOn sixteenth DT058 SUBPH DayOfMonth sixth DT048 SUBPH DayOfMonth Some group members haven t heard your last message SRO31 PH Leave GroupMessageNotHeard Someone who does not know your extension number may still reach you or leave you a message just by knowing your first name For this the system must kno
18. Prerecorded SD027 PH Chk PrerecordedAt Press pause to continue pausing or resume to continue IN002 PH OAI PlayPause playing Private group created Ready to add the first member to GRO21 PH Group Created this group Ready to play and record 5 085 PH SysMgr LocalConnectReady Recorded SL018 PH Chk RecordedAt Recording paused SR014 RecordingPaused Recording SR042 PH Leave RecordingthenBeep PH Rec Recording Remember 1 for Yes and 2 for No SL002 PH Sub HelloOwner Remember for the main menu enter star to move MEOIS PH Sub HelloOwner menu enter pound Remember you may enter 2 to add to your voice message FB021 PH Fax HoldOptions or 3 to try another extension at any time Remember you may enter 2 to continue with your VC008 PH Hold HoldOptions message or 3 to try another extension at any time Prompts by text TABLE 1 23 Prompts text Prompt Phrases containing prompt Remember you may enter 2 to leave a message or3 to try HD009 another extension at any time PH Hold HoldOptions Remember you may enter 2 to leave a voice message 3 FB022 to try another extension at any time PH Fax HoldOptions Remember you may enter the extension at any time DRO24 PH Dir ToStopDir Remote site NT004 PH_Chk Receipt PH Chk ReceivedAt PH Chk RecordedAt PH Chk LastMemberAt PH N
19. SUBPH NumberString 010 Xfer CallFrom Call from lt Name gt 012 Xfer Confirm Please enter 1 to take the call 2 and 111 takea message PH Xfer HoldOn Please hold on while I try the fax machine MB020 Remember press the start button when you hear the tone Please hold on while I try that extension MB009 PH Xfer WhomlsCalling Who may I say is calling 011 SUBPH 1 10NewMessages 51078 81087 SUBPH DateTime DT021 DTO023 SUBPH NumberLeading DT024 DT025 SUBPH NumberLeading SUBPH Time SUBPH DayOfMonth DT043 DTO073 SUBPH Days Days Leading DT036 DT042 and DT031 Days Trailing DT001 DT007 SUBPH_DueSpan EM199 SUBPH_EnterNumber DRO14 DR023 SUBPH_ExDateTime DT020 SUBPH Month DTO008 DTO019 SUBPH NumberTrailing SUBPH NumberLeading NM113 101 112 SUBPH_NumberString SUBPH_NumberTrailing SUBPH NumberLeading SUBPH NumberString2 NM043 SUBPH_NumberTrailing NM114 001 099 SUBPH Time SUBPH NumberLeading 113 SUBPH NumberTrailing DT034 DT033 SUBPH_TimeSpan EM213 SUBPH_YouHavel 10NewMessages SL093 SL102 SUBPH YouHavel 10SavedMessages SL124 SL133 Prompts by phrase name TABLE 3 119 Xen Mail CTI Conversation Guide 120 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004
20. Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Fax SystemDown I m sorry I can t receive a fax at this time 014 PH Fax SystemDown I m sorry I can t deliver a fax at this time FB015 PH Fax WontHoldSoTakeMsg I ll record your message You may leave a voice 004 message You may add to your voice message at FB005 the tone 006 PH Fax YouAreInLine To wait for a fax machine enter 1 To cancel your FB009 fax and leave a add to your voice message enter FB010 2 011 To continue to wait for a fax machine enter 1 012 cancel your fax and leave add to your voice 017 message enter 2 Fax calls are answered in the FB018 FB024 order received Or to try another extension enter 025 If you d like to wait for a fax machine say yes 026 To cancel your fax and leave a add to your FB027 message remain silent To continue to wait fora HD010 HD019 HD020 fax machine say yes To cancel your fax and leave a add to your message remain silent You 164 10th in line There are over 10 calls holding ahead of you PH Fax YouSelected You have selected document To confirm this FX011 selection enter 1 to cancel it enter 2 FX012 FX013 PH FaxCk AlreadyDelivered This fax has already been delivered 041 FaxCk ArrivedAt The fax arrived for from Group number 058
21. 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 56014 Recording paused PH Rec RecordingPaused 5 015 Thank you Your message has been sent PH Box ThankYou SR016 To continue recording enter 8 PH Rec RecordingPaused PH Rec EnterPauseToContinue SRO17 Canceled PH Chk Canceled SRO18 To record enter 2 PH_Pause_2ToRecord SRO19 Thank you Your urgent message has been sent PH Box ThankYou SR020 Otherwise I ll make sure your message is delivered PH Box FirstEditMenu SR021 Will be sent PH Spdl WillBeSent SR022 Message saved PH Leave MessageSaved SR023 Sent PH Chk SentAt SR024 List who has not heard this message PH Leave ShouldListNotHeardMsg 56025 people have not heard this message PH Leave NumberHaveNotHeard SR026 The last member heard it PH Chk LastMemberAt SR027 To exit the list enter a digit at any time PH Leave ToExitListEnterStar SR028 This message PH Spdl UrgentPrivateMessage SR029 This person hasn t heard your last message PH Leave PersonHasNotHeardLast SR030 To confirm cancellation enter 1 PH Leave ToConfirmCancel SR031 Some group members haven t heard your last message Leave GroupMessageNotHeard SR032 Your last message has not been heard PH Leave GroupMessageNotHeard SR033 Would you
22. FB001 Fax for PH Fax Greet FB002 Please state what it s about Not used in current version FB003 Please state what this fax 15 about PH Fax Annotate FB004 record your message at the tone PH Fax WontHoldSoTakeMsg 005 You may leave a voice message at the tone PH Fax WontHoldSoTakeMsg 006 You may add to your voice message at the tone PH Fax WontHoldSoTakeMsg FB007 fax machines are in use PH Fax HoldAllStillBusy 008 fax machines are still in use PH Fax HoldAllStillBusy FB009 To wait for a fax machine enter 1 To cancel your fax Fax YouAreInLine leave a voice message enter 2 FB010 To wait for a fax machine enter 1 To cancel your fax Fax YouAreInLine add to your voice message enter 2 11 To continue to wait for a fax machine enter 1 To cancel Fax YouAreInLine your fax and leave a voice message enter 2 FB012 To continue to wait for a fax machine enter 1 To cancel Fax YouAreInLine your fax and add to your voice message enter 2 FB013 I ll transfer you to a fax machine now When you hear the PH Fax EnterStart fax tone press the start button on your fax machine FB014 I m sorry I can t receive a fax at this time PH Fax SystemDown 015 I m sorry I can t deliver a fax at this time PH Fax SystemDown FB016 Not used in current version Not used in current version FB017 Fax calls are answered in the order received PH Fax YouAreInLine 18 or to try anothe
23. Group name gt lt 1 second of silence PH Dir NameOrExt Name Extension lt Number gt DR012 SUBPH NumberString PH Dir NameYesOrNo To confirm enter 1 To hear the next name enter 2 DR030 PH Dir NoMatches There are no matches to the three letters you DR005 entered To try another name enter 1 DR006 PH Dir NoMoreMatches There are no further matches to the three letters you 5 004 entered To try another name enter 1 DR006 PH Dir PleaseEnterLetters Please enter the first few letters of the person s last DRO31 name For Q enter 7 Z enter 9 Please enter GL004 the letters now DR002 PH Dir PleaseSayLetters Please enter the first few letters of the person s last DRO031 name For Q enter 7 for Z enter 9 Or at the GL004 tone please say the first few letters of the person s 5 018 last name 5 019 PH Dir ThisDirWill This directory will help you find a person s DRO08 extension by their department PH Dir ToStartHearAgain To start hear the list again enter pound DR010 second of silence DRO11 GL002 PH Dir ToStopDir To stop the directory enter pound Remember you DR004 may enter the extension at any time DR024 PH Dir YouMayEnterExt You may enter the extension at any time DR003 PH Dlv 1ForAm2ForPm For a m enter 1 for p m enter 2 DT035 PH Div EnterActiveDays Indicate the new days active by entering 1 for 05010 Sunday 2 for Monday so
24. PH Fax YouAreInLine You are tenth in line HD019 PH Hold YouAreInLine PH Fax YouAreInLine You are third in line HD012 PH Hold YouAreInLine PH Fax YouAreInLine You can have two greetings one for when you are not SS012 PH Sub CanHaveTwoGreetings available another for when you are on the phone Would you like to have two greetings You have 1 new message SL093 SUBPH YouHavel 10NewMessages You have 1 saved message 51124 SUBPH YouHavel 10SavedMessages You have 10 new messages SL102 SUBPH YouHavel 10NewMessages You have 10 saved messages SL133 SUBPH YouHavel 10SavedMessages You have 2 new messages 51094 SUBPH YouHavel 10NewMessages You have 2 saved messages SL125 SUBPH YouHavel 10SavedMessages You have 3 new messages SL095 SUBPH YouHavel 10NewMessages You have 3 saved messages SL126 SUBPH YouHavel 10SavedMessages You have 4 new messages SL096 SUBPH YouHavel 10NewMessages You have 4 saved messages SL127 SUBPH YouHavel 10SavedMessages You have 5 new messages SL097 SUBPH YouHavel 10NewMessages You have 5 saved messages SL128 SUBPH YouHavel 10SavedMessages You have 6 new messages SL098 SUBPH YouHavel 10NewMessages You have 6 saved messages SL129 SUBPH YouHavel 10SavedMessages You have 7 new messages SL099 SUBPH YouHavel 10NewMessages You have 7 saved messages SL130 SUBPH YouHavel 10SavedMessages You have 8 new messages SL100 SUBPH YouHavel 10NewMessages
25. PH Sub EditMsgYesNoMenu PH Sub EnterFirst3Letters GL018 Deleted PH Group AddedorDeleted GL019 Enter any digit to continue PH Rec EnterTTToContinue PH Pause EnterTT GL020 This option is not available Please see your system PH Sub ThisOptionIsNotAvailable manager if you need more information PH Spdl OptionNotAvailable GL021 lt 1 millisecond of silence gt PH_Leave Beep PH_Fax_AnnotateFollowup PH SysMgr WillRecordItNowBeep GL022 lt gt for transfer and record announce PH Xfer Announce GL023 Half second of silence PH Chk ReviewDelay GL024 Please try again later PH_Sub_CantAccessSetupOptions 56 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt GL025 When you re finished enter star PH Box PleaseEnterCallback PH DIlv EnterStartTime PH Dlv EnterStopTime PH Dlv EnterActiveDays PH Sub StateYourNameAtTheBeep PH Sub ChooseACodeWillNotForget PH Sub EnterSecurityCode PH Sub OneWayPeopleKnow PH Sub EnterNewPhoneNumber PH Spdl EnterTime PH Opt ToHearMessageEnter4 PH Opt ToHearMessageNotHeard PH Opt ForUrgentEnter4 PH Group RecordGroupName PH Fax EnterFaxNumber PH Net EnterExt PH Box GatherPhoneNumber PH Box GatherAccountNumber PH Sub EnterSecurityCodeNow PH Sub WillHaveTwoGre
26. SL041 PH Chk YouHaveUrgent You have lt Number gt urgent messages There are no new messages SL072 SL039 SUBPH NumberTrailing 51073 51 032 Chk YourMessageBox Your message box has an urgent message Your 581071 message box has a message Your message SL008 SL053 PH Chk YourMessageTo Your message to NTO007 PH Chk YourReplyHasBeenSent Your reply has been sent SL123 PH Chk YouStillHaveNew There are no further messages You still have 51016 lt Number gt new messages SL037 SL038 SUBPH_NumberTrailing SL040 PH_Chk_YouStillHaveUrgent There are no further messages You still have lt Number gt urgent messages 51016 51 068 51038 SUBPH_NumberTrailing 51073 PH Dir AssistanceCouldNot I m sorry directory assistance could not be DR007 completed PH Dir ConfirmReminder To stop the directory enter 1 DR026 PH Dir ConfirmWhenHeard When you hear the name of the person you are DR025 trying to reach enter 1 To stop the directory enter 1 DR026 PH Dir EndOfGroup lt 1 second of silence gt End of group name lt 1 GL002 second of silence DR009 PH Dir EndPause 3 seconds of silence GL 003 PH Dir ForNameEnter For lt Name gt enter 1 9 DR013 SUBPH EnterNumber Prompts by phrase name TABLE 3 91 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Dir GroupName lt 1 second of silence GL002
27. TABLE 4 Unnumbered prompts Most of the voice fields for system prompts are located on the Voice Prompt Editor screen Additional prompts are located on other screens and are defined as unnumbered prompts This table provides a list of these unnumbered prompts grouped according to the console screen on which they are located Unnumbered prompts The list includes The path and file name including the OGM subdi rectory xx designates your two character lan guage code For example us is English A description of the prompt including its location at the console The prompt text Path and file name Screen location Unnumbered prompt text Prompt Ogm xx 0b 00 00 0e 5a 80 Name ogm Application Screen page 3 Opening box Prompt Ogm xx 0b 00 00 0e 5a 80 Day ogm Application Screen page 3 Hello Voice Messaging System You may enter an extension at anytime If you don t know the extension enter 411 for a directory Otherwise please stay on the line and an operator will be right with you Prompt Ogm xx 0b 00 00 Oe 5a 80 Night ogm Prompt Ogm xx 0b 00 00 02 00 00 Name ogm Application Screen page 3 Application Screen page 4 Hello Voice Messaging System You may enter an extension at anytime If you don t know the extension enter 411 for a directory Otherwise please answer the following questions and I ll make sure your message gets attention The operator
28. Trailing SUBPH_NumberTrailing 077 77 Trailing SUBPH_NumberTrailing NM078 78 Trailing SUBPH_NumberTrailing NM079 79 Trailing SUBPH_NumberTrailing 080 80 Trailing SUBPH_NumberTrailing NMO081 81 Trailing SUBPH_NumberTrailing NM082 82 Trailing SUBPH_NumberTrailing NM083 83 Trailing SUBPH_NumberTrailing NM084 84 Trailing SUBPH_NumberTrailing NM085 85 Trailing SUBPH_NumberTrailing NM086 86 Trailing SUBPH_NumberTrailing NM087 87 Trailing SUBPH_NumberTrailing 088 88 Trailing SUBPH_NumberTrailing NM089 89 Trailing SUBPH_NumberTrailing NM090 90 Trailing SUBPH_NumberTrailing NM091 91 Trailing SUBPH_NumberTrailing NM092 92 Trailing SUBPH_NumberTrailing NM093 93 Trailing SUBPH_NumberTrailing NM094 94 Trailing SUBPH NumberTrailing NM095 95 Trailing SUBPH_NumberTrailing NM096 96 Trailing SUBPH_NumberTrailing NM097 97 Trailing SUBPH_NumberTrailing NM098 98 Trailing SUBPH_NumberTrailing 099 99 Trailing SUBPH_NumberTrailing 101 1 Leading SUBPH NumberLeading 66 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt NM102 2 Leading SUBPH NumberLeading NM103 3 Leading SUBPH NumberLeading N
29. VC005 PH Box ClientNowAvail 16 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Is number GR062 PH Group NameAndOrNumber PH Group OpenLocalNameAndOr Number Is this correct NT003 PH Net IsCorrect Is this correct 5 012 Spr IsThisCorrect Is this correct SY003 PH SysMgr FaxExtensionls PH SysMgr NoFaxExtension January DT008 SUBPH Month July DT014 SUBPH Month June DTO013 SUBPH Month List who has not heard this message SR024 PH Leave ShouldListNotHeardMsg Listen to the rest 51030 PH Chk ListenToRest PH Leave ListentotheRest Local access group created Ready to add the first member to this group GRO71 PH Group Created Local access group GR072 PH Group OpenLocalNameAndOr Number Main menu 017 Sub MainMenu Main power has been restored but shutdown is already 8 PH GAEN MainPowerRestored underway ShutdownStarted Main power has been restored 021 GAEN MainPowerRestored Make sure the phone number is correct and that you re 070 Not used in current version sending to a group 3 fax machine March 010 SUBPH Month Mark for future delivery SD028 PH Spdl MarkFuture Mark for return receipt SD014 PH Spdl MarkedReceiptYN Mark it private
30. messages SL073 SUBPH 1 SUBPH NumberTrailing SL040 PH Chk MsgLeft left an urgent message left lt Number gt left SL070 a message left lt Number gt urgent messages SL047 lt Number gt new message s SUBPH_NumberTrailing SL006 SUBPH_NumberTrailing 51 073 SUBPH 1 SUBPH NumberTrailing SL040 Prompts by phrase name TABLE 3 89 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Chk NetReceipt Was transmitted NT021 PH_Chk_NoFurther There are no further messages 51016 PH Chk NoNewVoice There are no new voice messages SL137 PH Chk NoNewVoiceOrFax There are no new voice or fax messages SL138 PH Chk PerMessageReceipt Got the message you sent today yesterday 51060 lt Number gt days ago at Time SUBPH DateTime PH Chk PrerecordedAt Prerecorded today yesterday lt Number gt days 5027 ago at Time SUBPH DateTime PH Chk Receipt Got your last message today yesterday SL003 lt Number gt days ago at Time at remote site SUBPH DateTime NT029 NT004 PH Chk ReceivedAt Received today yesterday Number days ago 51067 at lt gt at remote site SUBPH DateTime NT029 NT004 PH Chk RecordedAt from Name Recorded transmitted today SL042 yesterday Number days ago at Time 81018 remote site NT038 SUBPH DateTime NT029 NT004 PH Ch
31. 059 Please enter the extension number for the operator s PH SysMgr EnterOperatorsBox station SY060 Operator mailbox setup complete SysMgr OperatorSetupComplete 5 061 Would you like to change a mailbox PH SysMgr ChangeBox SY062 Would you like to change the opening greetings PH SysMgr ChangeGreeting SY 063 Would you like to change the system schedule PH SysMgr ChangeSchedule 5 064 Would you like to change the operator mailbox PH SysMgr ChangeOperator SY065 Would you like to continue system maintenance PH SysMgr ContinueMaintenance SY066 To change a mailbox enter 4 opening greetings 5 system PH SysMgr SysMgrMenu schedule 6 system information 7 operator settings 8 SY067 PH SysMgr FreeTime SY068 To continue system maintenance enter 1 To quit enter 2 Sys SysMgrContinueMenu SY069 Would you like to access system manager options PH Sys LikeToBeSysMgr SY070 You must delete an existing mailbox before you can add SysMgr DoesNotHaveMailbox new one SY071 Another system manager is already active on the phone or Sys AnotherSysMgrActive at the console Please try again later SY072 System manager options 0 SM Opt NewMessages PH SM Opt HearReceipts PH SM Opt NoNewHearReceipts PH SM Opt LeaveMessages PH SM Opt NoNewLeaveMessages PH SM Opt ToCheckNewMessages SY073 Would you like to hear system information PH SysMgr LikeToGetStatus 5 074 The system key serial number is PH SysMgr KeySerialNumberls
32. 080 Sub YourGreetinglIs Your call has been transferred to VC012 PH_Box_RoutedByClient Your call is being transferred to VC018 PH Box RoutedByClient Your current greeting 1s 5 008 Sub YourGreetinglIs Your disk is almost full Logging of all call data has been 007 PH GAEN DiskFullLog suspended Your disk is almost full Logging of diagnostic traces has EROOS PH GAEN DiskFullDebug been suspended Your disk is almost full Message recording has been ER006 PH GAEN DiskFullRecord suspended Your fax box has a message FM046 PH FaxCk YourFaxBox Your fax box has an urgent message 045 FaxCk YourFaxBox Your fax box Trailing 077 PH FaxCk YourFaxBoxTrail Your fax box 047 FaxCk Your fax greeting is FM065 PH Sub YourGreetinglIs Your fax will be addressed to the person at extension FX026 PH Fax AddressedTo Your fax will be delivered shortly FM030 PH FaxCk ConfirmDelivery Your fax will be sent to FX021 PH Fax DocWillBeSentTo PH PTF YourFaxWillBeSentTo Your last message has not been heard SR032 PH Leave GroupMessageNotHeard Your last message to this group is still being copied SR048 PH_Leave_GroupMessageBeingCopied PH Leave LikeToReviewGroupMessage Your listing in the directory is now SP052 PH Sub ListingInDirectoryISNow Your message box has a message 51 008 PH Chk YourMessageBox Your message box has an urgent message SL071 PH Chk YourMessageBox Your message box 51053 PH Box Y
33. 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt For groups SR044 PH Sub ExitOrAskForExt For later today enter 0 for tomorrow enter 1 fortwo days DS020 PH Spdl ForLaterEnter from now enter 2 and so on To indicate a month and day enter 9 For no reply enter 2 Otherwise record your message 51015 PH Chk ForNoReply now For Q enter 7 for Z enter 9 GL004 PH Dir PleaseEnterLetters PH Leave AskForName PH Sub EnterFirst3Letters PH Sub DoesNotKnowExtension PH Sub ExitOrAskForExt PH Group AddMemberbyName PH Group DelMemberbyName PH Group EnterFirst3Letters PH Group ContAddMemberbyName PH Group ContDelMemberbyName PH Net Lv AskForNameAtNode PH Net Grp AskForNameAtNode PH Dir PleaseSayLetters For transfer options enter 4 for delivery options enter 5 016 PH Opt ForTransferOptionsEnter For urgent delivery enter 9 SD021 PH Box FirstEditMenu PH Box NextEditMenu For urgent enter 4 private 5 return receipt 6 future ME012 PH Opt ForUrgentEnter4 delivery 7 For voice messages enter 4 fax totals 5 e mail 6 021 Chk MessageCategoryMenu For your return receipts enter 1 SL056 PH Chk ForReceipts PH Dir ForNameEnter For DR013 PH Chk For For 51019 PH FaxCk ArrivedAt Forward all calls to voicemail is currently SP087 PH Sub ForwardAllCal
34. Box InterruptTone lt Interrupt tone gt VC010 PH Box IsGone is out today is not available right now is on the MB004 phone now MB003 MB005 PH Box LikeToEdit Thank you Would you like to edit this message 5 014 PH Box MaxRecordingTime Exceeded I m sorry maximum recording time was exceeded MB014 PH Box NamelsGone lt Name gt The person you are trying to reach is 017 out today is not available right now is on the 004 phone now MB003 MB005 PH Box NextEditMenu Thank you If you d like to add to your message 51 029 enter 1 to listen to it 2 To rerecord enter pound GL032 Please select your type of edit by saying add to 5 016 listen or rerecord For urgent delivery enter 9 SD021 PH Box OfferRegqHold If you d like to hold enter 1 to leave a message HD005 enter 2 enter 1 continue leaving a message 2 VC009 try another extension enter 3 VC017 PH Box PleaseEnterCallback When you re finished enter star Please entera GL025 number where your call can be returned MB029 PH Box PleasePickup Please pickup MB025 PH Box PleasePickUp You have a call on MB032 PH Box PleaseWaitForPage Please hold while I page MB024 PH Box RoutedByClient Name The person you are trying to reach has MB017 transferred your call to Name would like to 11 transfer you to Name Your call has been VC013 transferred to Name Your call is be
35. Chk Subscriber Old stamp 8 redirect 9 To reply enter 4 check next 5 delete 6 archive 7 time 022 PH Chk Subscriber New stamp 8 redirect 9 save as new 0 To rerecord enter pound GL032 PH Box FirstEditMenu PH Box NextEditMenu PH Sub EditMsgYesNoMenu To resend enter 4 check next 5 delete 6 archive 7 028 Chk VMNet ResendableNew time stamp 8 redirect 9 save as new 0 PH Chk MAM VMNet ResendableOld To resend enter 4 check next 5 delete 6 archive 7 032 Chk VMNet ResendableOld time stamp 8 redirect 9 To reset a personal message box enter 1 5 001 PH SBOwn LikeToResetBox To select a document enter its number at any time during FX001 PH Fax RequestDoc this message To select another document enter its number now FX002 PH Fax RequestDoc To send it this way enter 1 SD003 PH Spdl ToSendThisWay To send to 084 ToSendToOfferNum To start the list again enter pound DRO10 PH Dir ToStartHearAgain To stop the directory enter pound DR004 PH Dir ToStopDir To stop the directory enter pound DR026 PH Dir ConfirmWhenHeard PH Dir ConfirmReminder To transfer enter 1 To continue leaving a message for 015 PH Box RoutedByClientChoices To transfer enter 1 To leave a message for VC014 PH Box RoutedByClientChoices To try again enter pound GL030 Not used in current version To try another extension enter 3 VC017 PH Box OfferReqHold To try ano
36. GR067 PH Group AddChangeToLocalAccess PH Group AddTurnOffDispatch Added GRO14 PH Group AddedorDeleted fax machines are in use FB007 PH Fax HoldAllStillBusy fax machines are still in use FB008 PH Fax HoldAllStillBusy page ports are busy now MB026 PH Box AllPagePortsBusyNow All settings have been erased and your mailbox remains as 55011 PH Sub AllSettingsAreErased new If you wish to repeat the setup process now enter your personal ID voice boards have failed ER042 PH VBoardAllFail An error occurred during disk maintenance ER002 PH GAEN DiskOptimisation An error occurred during your regularly scheduled ER003 PH GAEN TapeBackup backup It is important to have a current backup An error occurred with disk redundancy The systemis 001 PH GAEN DiskRedundancy running on a single drive An interruption has occurred To continue enter 1 GL016 PH Rec DialtoneDetected 8 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt And I have too many lines holding already HD021 PH Hold TooMany And DT031 SUBPH Days Another system manager is already active on the phone or at the console Please try again later SY071 PH Chk AndPH FaxCk YouHaveFaxes PH Sys AnotherSysMgrActive April DT011 SUBPH Month Archive this fax FM
37. LikeToAddAnother Would you like to create another group GR045 PH Group LikeToAddMembers Would you like to add members to this group list GRO34 PH Group LikeToAddToThisGroup Would you like to add members to this group GR033 PH Group LikeToChangeMore Would you like to make any more changes to this GRO51 group PH Group LikeToChangeName Would you like to change the name of this group GR035 PH Group LikeToChangeThis Would you like to change this GR038 PH Group LikeToContinueMaint Would you like to continue with group GR040 maintenance PH Group LikeToCreateNewGroup Would you like to create a new group GR041 PH Group LikeToDeleteAGroup Would you like to delete a group GR042 PH Group LikeToDeleteAnother Would you like to delete another group GR043 PH Group LikeToDeleteFromThis Would you like to delete members from this group GR044 PH Group LikeToDeleteMembers Would you like to delete members from this group GR046 list PH Group LikeToEditAGroup Would you like to edit a group GR047 PH Group LikeToEditAnother Would you like to edit another group GR050 PH Group LikeToListAllGroups Would you like to list all your groups GR048 PH Group LikeToListMembers Would you like to list members of this group GR049 PH Group LikeToReviewList Would you like to review this list GR055 PH Group MemberAddedOrNot Added Group changed Member not added GRO14 GR068 GR069 Prompts by phrase name TABLE 3 101 Xen Mail CTI Conversation Guide
38. NM022 22 Trailing SUBPH_NumberTrailing NM023 23 Trailing SUBPH NumberTrailing NM024 24 Trailing SUBPH NumberTrailing NM025 25 Trailing SUBPH_NumberTrailing NM026 26 Trailing SUBPH NumberTrailing 64 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt NM027 27 Trailing SUBPH NumberTrailing NM028 28 Trailing SUBPH_NumberTrailing NM029 29 Trailing SUBPH_NumberTrailing NM030 30 Trailing SUBPH_NumberTrailing NM031 31 Trailing SUBPH NumberTrailing NM032 32 Trailing SUBPH_NumberTrailing NM033 33 Trailing SUBPH_NumberTrailing NM034 34 Trailing SUBPH_NumberTrailing NM035 35 Trailing SUBPH_NumberTrailing NM036 36 Trailing SUBPH_NumberTrailing NM037 37 Trailing SUBPH_NumberTrailing NM038 38 Trailing SUBPH_NumberTrailing NM039 39 Trailing SUBPH_NumberTrailing NM040 40 Trailing SUBPH NumberTrailing NM041 41 Trailing SUBPH_NumberTrailing NM042 42 Trailing SUBPH NumberTrailing NM043 43 Trailing SUBPH_NumberTrailing SUBPH_NumberString2 NM044 44 Trailing SUBPH_NumberTrailing NM045 45 Trailing SUBPH NumberTrailing NM046 46 Trailing SUBPH_NumberTrailing NM047 47 Trailing SUBPH NumberTrailing
39. PH Spdl NotRecognizeDate DS024 I m sorry I did not recognize the days you entered PH Dlv NotRecognizeDays 05025 There no valid delivery times This schedule cannot NoValidTimes deliver messages DS026 I m sorry this schedule has a delivery mode that cannot be NoChangeOverPhone changed over the phone DS027 There are currently no scheduled days PH_Dlv_NoScheduledDays DS028 There are currently no scheduled hours PH_Dlv_NoScheduledHours DS029 There is no phone number This delivery schedule cannot Sub TherelsNoPhoneNumber dial out DS030 On PH_Dlv_OnDays DS031 There is no current phone number PH Sub NoCurrentPhoneNumber DT001 Monday Trailing SUBPH_Days DT002 Tuesday Trailing SUBPH Days DT003 Wednesday Trailing SUBPH Days DT004 Thursday Trailing SUBPH Days DT005 Friday Trailing SUBPH Days DT006 Saturday Trailing SUBPH Days DT007 Sunday Trailing SUBPH Days DT008 January SUBPH Month DT009 February SUBPH Month DT010 March SUBPH Month 011 April SUBPH Month DT012 May SUBPH Month DT013 June SUBPH Month DT014 July SUBPH Month DT015 August SUBPH Month DTO016 September SUBPH Month DTO017 October SUBPH Month 018 November SUBPH Month 019 December SUBPH Month DT020 At SUBPH ExDateTime PH Spdl FutureAt Prompts and phrase names by prompt number TABLE 2 45 Xen Mail CTI Conversation Guide
40. Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Not recorded The group cannot be added without a GR004 PH Group TheVoiceNamels recorded name Not supported by your phone s transfer setting Please see SP061 PH Sub ScreeningIsNotSupported your system manager if you need more information PH Sub HoldingIsNotSupported Not urgent SD020 PH Spdl MarkedUrgentSK November DT018 SUBPH_Month October DT017 SUBPH Month Off GL 008 PH Div MessageDeliveryIs PH Dlv UrgentDeliveryIs PH Sub ListingInDirectoryIsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExtensionls PH Sub HoldingToExtensionls PH SysMgr AnnouncelsOffOrOn Oh Leading 0 115 SUBPH Time OK resend your message NT020 PH Net ResendMessage Okay I ll record it now SY045 PH SysMgr WillRecordItNowBeep Okay I ll record it now SR045 Not used in current version Okay I ll record your greeting now SP072 PH Sub RecordYourGreeting Okay I ll record your message now 5 008 PH Leave WillRecordMessageNow Okay state your name at the tone SP044 PH Sub StateYourNameAtTheBeep Okay state your name now Please state only your name SP029 Not used in current version On GL 007 PH Dlv MessageDeliveryIs PH Dlv UrgentDeliveryIs PH Sub ListingInDirectoryIsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExte
41. SBOwn LikeToSetSecurityCode SM004 Would you like to record a voice name PH SBOwn LikeToRecordVoiceName SM005 Would you like to record a personal greeting PH SBOwn LikeToRecordGreeting SP001 Would you like to access your setup options PH Sub LikeToAccessSetup SP002 If you d like to try an extension you may do so now See PH Sub SeeYouLater you later PH Fax SayBye 5 003 Would you like to do anything else PH Sub LikeToDoAnythingElse SP004 There are no further matches to the three letters you PH Net NoSuchExtensionOrName entered PH Leave NoSuchExtensionOrName PH Group NoMatches PH Group NoMoreMatches PH Dir NoMoreMatches SP005 Would you like to delete it Not used in current version SP006 Would you like to change your greetings PH Sub LikeToChangeGreetings SP007 There is no current greeting Not used in current version 5 008 Your current greeting 15 PH Sub YourGreetinglIs 5 009 The current phone number is PH Sub TheCurrentPhoneNumberls SP010 Would you like to change the current phone number PH Sub LikeToChangePhoneNumber SPOII Not used in current version Not used in current version SP012 Enter the digits of the new phone number PH Sub EnterNewPhoneNumber SP013 The new phone number is Sub TheNewPhoneNumberls SP014 Would you like to change it PH Dlv LikeToChange PH Sub WouldYouLikeToChange Sub TXWouldYouLikeToS witch PH Sub LikeToChangePhoneNumber SP015 Would you like to change your delivery options PH Sub Like
42. SUBPH_DayOfMonth twenty seventh DT069 SUBPH DayOfMonth twenty sixth DT068 SUBPH_DayOfMonth twenty third DT065 SUBPH_DayOfMonth Urgent message delivery is currently SP032 PH_Dlv_UrgentDeliveryls Urgent SD022 PH Chk XUrgent Wednesday leading DT038 SUBPH_Days Wednesday Trailing DT003 SUBPH_Days Went out of service due to a critical error 008 PH NetNodeOut Went out of service due to the maximum number of failed calls being reached ER009 PH GAEN NetNodeOut When callers can t reach you directly they will go to your 55007 PH Sub WhenCallersCantReachYou voice mailbox To encourage callers to leave a message your mailbox should include a personal message to greet them When you are finished enter star NT023 PH Net Lv AMIS AskForExtAtNode When you are finished enter star GL025 PH Box PleaseEnterCallback When you hear the name of the person you are trying to DR025 PH Dir ConfirmWhenHeard reach enter 1 When you re finished selecting documents enter star FX028 PH Fax RequestDoc When you re finished enter star GL025 PH Box PleaseEnterCallback Prompts by text TABLE 1 35 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt When you re finished enter star GL025 PH Box PleaseEnterCallback PH Dlv EnterStartTime PH Dlv EnterStopTime PH Dlv EnterActiveDays PH Sub StateYourNameAtTheBe
43. another mailbox SY076 PH SysMgr ChangeAnotherBox Would you like to change call transfer SP062 PH Sub LikeToChangeTransfer Would you like to change it 5 014 Dlv LikeToChange PH Sub WouldYouLikeToChange PH Sub TXWouldYouLikeToSwitch PH Sub LikeToChangePhoneNumber Would you like to change it 5 010 SysMgr OperatorBoxIs PH SysMgr TheClockIsSetAt PH SysMgr TheDatelsSetAt PH SysMgr TheCurrentGreetingIs Would you like to change message delivery to your work 05001 PH Dlv LikeToChangeWorkPhone phone Would you like to change schedule 1 interval A SY056 PH SysMgr LikeToChangeScheduleX Would you like to change schedule 1 interval B 5 057 SysMgr LikeToChangeScheduleX Would you like to change schedule 1 interval C 5 058 SysMgr LikeToChangeScheduleX Would you like to change schedule 1 SY055 PH SysMgr LikeToChangeSchedule Would you like to change special delivery for this SD006 PH Spdl LikeToChangeSpecial message Would you like to change the current phone number 5 010 PH Sub LikeToChangePhoneNumber Would you like to change the greetings for 5 084 SysMgr ChangeBoxGreetings Would you like to change the name of this group GR035 PH Group LikeToChangeName Would you like to change the opening greetings SY062 PH SysMgr ChangeGreeting Would you like to change the operator mailbox 5 064 PH SysMgr ChangeOperator Would you like to change the system schedule SY063 PH SysMgr ChangeSchedule Would you like to change them SP
44. enter 4 leave messages 5 001 review old messages 6 setup options 7 PH Opt ToCreateAGroupEnter4 To create a group enter 4 edit a group 5 list 020 groups 6 delete a group 7 PH Opt ToHearCurrentGreeting To hear the current greeting enter 4 switch 010 greeting 5 edit standard greeting 6 edit alternate 066 greeting 7 edit busy greeting 8 edit fax greeting 9 PH Opt ToHearMessageEnter4 To hear this message enter 4 cancel 5 change ME013 special delivery 6 When you re finished enter GL025 star PH Opt ToHearMessageNotHeard To hear this message enter 4 cancel 5 change ME014 special delivery 6 list who has not heard it 7 GL025 When you re finished enter star PH Pause 2ToRecord To record enter 2 SRO18 PH Pause EnterTT Enter any digit to continue GL019 PH Pause PauseToPlay To continue playing enter 8 SL046 PH Pause PlaybackPaused Playback paused 51 045 PTF AskResend Send this fax again 083 PH PTF CannotTransmit You sent the fax A fax you sent could not be FM082 transmitted 81 EnterFaxNumber Enter the digits of the fax phone number 026 PH PTF ToSendToDifferent To change the number enter 2 085 ToSendToOfferNum To send to Number enter 1 084 SUBPH NumberString DRO14 Prompts by phrase name TABLE 3 107 Xen Mail CTI Conversation Guide P
45. number does not exist PH Net BadExt Prompts and phrase names by prompt number TABLE 2 67 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt NT010 The message is too long PH Net TooLong The target message box is full PH Net BoxFull NT012 The target message box is closed PH Net BoxClosed NTO013 That remote site is out of service PH Net NodeOutOfService NT014 The voicemail system is not currently dialling to PH Net NotDialling NTO015 That remote site is not active PH Leave NodeisOutofService NT016 Would you like to resend the message PH Net LikeToResend NTO017 This message has been returned because PH Chk FirstNextMessageReturned NTO18 The first message has been returned because PH Chk FirstNextMessageReturned 019 The next message has been returned because PH Chk FirstNextMessageReturned 57020 OK resend your message PH Net ResendMessage NT021 Was transmitted PH Chk NetReceipt NT022 Please enter the three digits of the group or remote site PH Net Lv AskForGrpOrNodeNum number NT023 When you are finished enter star PH Net Lv AMIS AskForExtAtNode NT024 I m sorry Subscribers at PH Net Lv AMIS ExtNeededAtNode NT025 must be specified by extension PH Net Lv AMIS ExtNeededAtNode NT026 for groups and remote sites PH Leave AskForExtOr PH Net Lv
46. number to reach you or leave you a message 55011 settings have been erased and your mailbox remains as Sub AllSettingsAreErased new If you wish to repeat the setup process now enter your personal ID SS012 You can have two greetings one for when you are not PH Sub CanHaveTwoGreetings available another for when you are on the phone Would you like to have two greetings SS013 You will have two greetings At the tone please record Sub WillHaveTwoGreetings your standard greeting for when you are not available 55014 You will have the same greeting for when you are not PH Sub WillHaveSameGreeting available and when you are on the phone At the tone please record your personal greeting SS015 At the tone please record your busy greeting for when you Sub RecordBusyGreeting are on the phone SS016 At the tone please record your personal greeting PH Sub RecordPersonalGreeting 5 001 The fax extension is PH SysMgr FaxExtensionIs SY002 There is no current fax extension PH SysMgr NoFaxExtension SY003 Is this correct PH SysMgr FaxExtensionIs PH SysMgr NoFaxExtension 5 004 Enter the number of the fax extension PH SysMgr EnterFaxExtension SY005 I m sorry I did not hear your selection Please reenter your SysMgr SorryDidntHear selection now 5 006 I m sorry that extension 1s already used for a mailbox PH SysMgr IdInUseTryA gain SY007 Fax notification for the operator s mailbox is currently SysMgr AnnouncelsOffOrO
47. rerecord or send this SC020 message If you d like to listen to your message 021 enter 2 Thank you If you d like to add to your 851029 message enter 1 to listen to it 2 To rerecord GL032 enter pound Please select your type of edit by SC016 saying add to listen or rerecord If this is 50023 urgent message enter 9 For urgent delivery SD021 enter 9 Otherwise I ll make sure your message 18 SR020 delivered PH Box GatherAccountNumber To help process this call please enter your account 1002 code When you re finished enter star GL025 PH Box GatherPhoneNumber To help process this call please enter your GI001 complete phone number When you re finished GL025 enter star PH Box Goodbye If you need further assistance enter pound now 007 Thank you and goodbye Thank you and MB016 goodbye Xen Mail CTI Conversation Guide TABLE 3 85 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Box GreetingIntro lt gt The person you are trying to reach 017 PH Box HasBeenPaged has been paged 030 PH Box HelloIHaveACallFor This is the voicemail system calling with a message SL017 for lt Name gt extension lt Number gt Please enter DRO12 your personal ID now to receive the message SUBPH_NumberString SRO10 PH Box IfThisisUrgent If this is an urgent message enter 9 SD023 PH
48. screening to your extension 1 not supported 5 059 by your phone s transfer setting Please see your 8 061 system manager if you need more information PH Sub ScreeningToExtensionls Call screening to your extension is on off Shall I 5 059 leave turn it on GL 007 GL008 GL010 GL009 PH Sub SecurityCodeDeleted Your security code has been deleted SP023 Prompts by phrase name TABLE 3 113 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Sub SecurityCodeNowActive Your new security code has now been activated 5 027 PH Sub SeeYouLater If you d like to try an extension you may do so SP002 now See you later PH Sub SetSecurityCode Would you like to set your security code SP018 PH Sub SetupOptionsComplete Setup options complete Would you like to review 5 057 them PH Sub ShouldBeThreeToTen I m sorry Your security code should be 3 to 10 SP077 digits PH Sub SorryCodesDidNotMatch I m sorry the two security codes you entered don t 5 026 match Your security code has not been changed 5 024 PH Sub StateYourNameAtTheBeep Okay state your name at the tone When youre 5 044 finished enter star GL025 PH Sub SwitchingToGreeting I m switching to your standard alternate SP034 greeting which currently is SP033 PH Sub ThankYouYourBoxlIsSetup Thank you Your voice mailbox is now setup If 85006 you are satisfied with your mailbox settings enter 1
49. the first three letters of your last name For 5 043 enter 7 for Z enter 9 Please enter the letters GL004 now To exit enter star DR002 GL017 PH Sub EnterNewPhoneNumber Enter the digits of the new phone number To SP012 insert one second pauses enter the pound key SP086 When you re finished enter star GL025 PH Sub EnterPersonalCode Please enter your personal security code SL013 PH Sub EnterSecurityCode Please enter your new security code To delete SP019 your present security code just enter star now SP084 wait and I ll delete it Please reenter your new SP085 security code to confirm it When you re finished SP025 enter star GL025 PH Sub EnterSecurityCodeNow Please enter your security code now When you re SP078 finished enter star GL025 PH Sub ExitOrAskForExt To exit enter star For groups Enter the SL109 extension number or Or to spell the person s 558044 last name enter pound pound 51111 1112 6047 Prompts by phrase name TABLE 3 111 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Sub ExitOrAskForName To exit enter star Enter the first three letters of the SL109 person s last name Please enter the letters now SL110 For enter 7 for Z enter 9 Or enter pound pound DR002 to select by extension number GL004 GL005 PH Sub ForwardAllCallsIs Forward all call
50. you like to delete a group PH Group LikeToDeleteAGroup GR043 Would you like to delete another group PH Group LikeToDeleteAnother GR044 Would you like to delete members from this group PH Group LikeToDeleteFromThis GR045 Would you like to create another group PH Group LikeToAddAnother GR046 Would you like to delete members from this group list Group LikeToDeleteMembers GR047 Would you like to edit a group PH Group LikeToEditAGroup GR048 Would you like to list all your groups PH Group LikeToListAllGroups GR049 Would you like to list members of this group PH Group LikeToListMembers GR050 Would you like to edit another group PH Group LikeToEditAnother GRO051 Would you like to make any more changes to this group Group LikeToChangeMore GR052 Would you like to make changes to another group Not used in current version GR053 Would you like to record a message for this group now Group RecordMessageNow GR054 Would you like to review the list of your groups PH Group ReviewListofGroups GR055 Would you like to review this list PH Group LikeToReviewList GR056 To add a member PH Group AddMemberbyName PH Group AddMemberbyExt GR057 To delete a member PH Group DelMemberbyName PH Group DelMemberbyExt GR058 To add another member PH Group ContAddMemberbyName PH Group ContAddMemberbyExt GR059 To delete another member PH Group ContDelMemberbyName GR060 Not used in current version Not used in current version GR061 Please enter t
51. you like to leave this group an additional message PH Leave LikeLeaveGroupAnother SR003 Please enter the first three letters of the person s last name Leave AskForName Last name directory Please enter the first three letters Group AddMemberbyName of the person s first name First name directory PH Group DelMemberbyName PH Group ContAddMemberbyName PH Group ContDelMemberbyName SR004 You have a message from this person PH Chk MessageHaventHeard SR005 This person hasn t heard your last message which is Not used in current version SR006 Would you like to cancel this message PH Leave WouldYouLiketoCancel SR007 Would you like to leave this person an additional message PH Leave LikeLeavePersonAnother 5 008 Okay I ll record your message now PH Leave WillRecordMessageNow SR009 Would you like to leave another message PH Leave LikeToLeaveAnother SR010 Please enter your personal ID now to receive the message Box HelloIlHaveACallFor SRO11 Enter 1 to leave a personal message for PH Leave EnterltoLeaveMessage SR012 Please enter the extension number PH Leave AskForExt PH Leave AskForExtOr PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt PH Net Lv AskForExtOrGrpOrNode SR013 I m sorry there is no such extension number PH Leave NoSuchExtensionOrName T8 TABLE 2 PH Group NoMoreMatches PH Net NoSuchExtensionOrName Prompts and phrase names by prompt number Doc No
52. you like to record an introduction PH Leave LikeRecordIntroduction SL024 I ll copy the message now PH Leave WillCopyMessageNow SL025 This message cannot be redirected Not used in current version SL026 The next message 15 PH Chk FirstNextMessagels SL027 Would you like to redirect this message to anyone else Leave LikeToRedirect 51 028 Message saved as new PH Chk SavedAsNew SL029 Thank you If you d like to add to your message enter 1 to PH Box FirstEditMenu listen to it 2 PH Box NextEditMenu SL030 Listen to the rest PH Chk ListenToRest PH Leave ListentotheRest 51031 Has a message for you PH Chk MsgHas SL032 There are no new messages PH Chk YouHaveNew PH Chk YouHaveUrgent 51033 There no old messages to review PH Chk YouHaveReview SL034 You have one old message to review PH Chk YouHaveReview SL035 You have one new message Not used in current version SL036 One new message Not used in current version SL037 You still have one new message PH Chk YouStillHaveNew SL038 You still have PH Chk YouStillHaveNew Prompts and phrase names by prompt number PH_Chk_YouStillHaveUrgent PH_FaxCk_YouStillHaveFaxes TABLE 2 T71 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 51 039 You have PH Chk YouHaveNew PH Chk YouHaveUrgent PH Chk YouHaveReview PH Chk GuestHasSavedMsgs PH FaxCk You
53. you like to rerecord the alternate greeting SP073 PH Sub TXWouldYouLikeToRerecord Would you like to rerecord the standard day greeting SP064 PH Sub TXWouldYouLikeToRerecord Would you like to rerecord the standard night greeting 5 065 PH Sub TXWouldYouLikeToRerecord Would you like to rerecord your alternate greeting SP036 PH Sub WouldYouLikeToRerecord Would you like to rerecord your busy greeting SP081 PH_Sub_WouldYouLikeToRerecord Would you like to rerecord your standard greeting SP037 PH_Sub_WouldYouLikeToRerecord Would you like to resend the message 016 Net LikeToResend Would you like to reset the mailbox to new SY034 SysMgr LikeToResetMailbox Would you like to review it SR033 PH Leave GroupMessageNotHeard PH Leave PersonHasNotHeardLast PH Leave LikeToReviewGroupMessage Would you like to review or redirect old messages SL020 Not used in current version Would you like to review the list of your groups GR054 PH Group ReviewListofGroups Would you like to review this list GR055 PH Group LikeToReviewList Would you like to set a security code to safeguard your 55009 PH Sub EnrollSetSecurityCode mailbox Enter 1 for Yes or 2 for No Would you like to set a security code SM003 PH SBOwn LikeToSetSecurityCode Would you like to set your security code 5 018 PH Sub LikeToSetSecurityCode PH Sub SetSecurityCode Would you like to switch to the alternate greeting SP074 PH Sub TXWouldYouLikeToSwitch Would you like to switch to the sta
54. 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH FaxCk YouHaveFaxes You have no one Number new faxes and 51039 and one Number e mail item s to fax There FM007 Is nothing to fax 008 SUBPH NumberString 012 DT031 EM237 EM238 EM239 FaxCk YouHaveVoicelessFaxes There are Number is new fax es without FM010 voice annotation 009 016 071 FaxCk Your fax box has a an urgent message FM047 046 045 FaxCk YourFaxBoxTrail Your fax box trailing 077 FaxCk YouStillHaveFaxes You still have one lt lt Number gt new fax es SL038 FM011 FM012 SUBPH NumberString PH GAEN AlarmUnitBatteryLow A problem has been detected The System 028 Monitoring Unit battery 15 low Please contact ER025 your system representative ER029 PH GAEN AlarmUnitDown A problem has been detected The System 028 Monitoring Unit has failed Until this unit is fixed 024 the system cannot diagnose hardware problems 029 send out an alert Please contact your system representative PH GAEN AlarmUnitHeatProblem A problem has been detected The temperature ERO28 the System Monitoring Unit has exceeded safe ER034 operating limits Please contact your system ER029 representative PH GAEN AlarmUnitM
55. 020 The system is running on UPS battery power because PH GAEN UPSEngaged main power has failed ERO21 Main power has been restored PH MainPowerRestored ER022 The fax system has failed PH GAEN FaxDown ER023 At least one voice board has failed PH GAEN VoiceBoardDown 024 The System Monitoring Unit has failed Until this unit is AlarmUnitDown fixed the system cannot diagnose hardware problems or send out an alert ERO25 The System Monitoring Unit battery is low GAEN AlarmUnitBatteryLow ER026 The System Monitoring Unit modem has failed The PH GAEN AlarmUnitModemDown system cannot use this modem to send out an alert ERO27 The data link to the Property Management System has PH GAEN PMSLinkDown failed ER028 A problem has been detected PH GAEN SerialIntegrationDown PH GAEN PowerSupplyFanDown PH GAEN HeatProblem PH GAEN CPUFanDown PH GAEN DiskErrNonCritical PH DiskErrCritical PH GAEN DiskDriveDown PH GAEN DiskPowerSupplyDown PH VorceBoardDownCantDialout PH GAEN UPSEngaged PH GAEN FaxDown PH GAEN VoiceBoardDown PH GAEN AlarmUnitDown PH GAEN AlarmUnitBatteryLow PH GAEN AlarmUnitModemDown PH GAEN PMSLinkDown PH GAEN PowerSupplyBadVoltage PH GAEN TapeNeedsCleaning PH GAEN DiskFanDown PH GAEN PowerSupplyDown PH GAEN AlarmUnitHeatProblem PH GAEN VoiceBoardDownCantAnswer PH VoiceBoardDownCantDoLamps PH RAIDFanFail PH GAEN Fax CantReceiveOrDeliver PH GAEN Fa
56. 021 Would you like me to deliver this to your usual fax PH FaxCk LikeToDeliverUsualNum machine FM022 To deliver to PH FaxCk MenuOfferNum FM023 To deliver to your usual fax machine enter 1 PH FaxCk MenuOfferUsualNum FM024 To use a different fax machine enter 2 PH FaxCk MenuEnterNum 025 I ll deliver this fax to your usual fax machine PH FaxCk HandsFreeOfferUsualNum 026 Enter the digits ofthe fax phone number PH FaxCk EnterPhoneNum PH PTF EnterFaxNumber FM027 This fax cannot be delivered since no phone number has PH FaxCk been specified FM028 Save this fax as new PH FaxCk SaveFaxAsNew FM029 Fax saved as new PH FaxCk FaxSavedAsNew FM030 Your fax will be delivered shortly PH FaxCk ConfirmDelivery Prompts and phrase names by prompt number TABLE 2 51 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt FM031 Will be delivered shortly PH FaxCk ConfirmDelivery FM032 The fax has this voice annotation PH FaxCk FirstNextIsAnnotated FM033 The first fax has this voice annotation PH FaxCk FirstNextIsAnnotated 034 The next fax has this voice annotation PH FaxCk FirstNextIsAnnotated 035 fax has voice annotation PH FaxCk FirstNextNotAnnotated FM036 The first fax has no voice annotation PH FaxCk FirstNextNotAnnotated
57. 047 PH Sub WouldYouLikeToChange Would you like to change this GR038 PH Group LikeToChangeThis Would you like to change to alternate greeting mode SY023 PH SysMgr SystemIsIn Would you like to change to immediate delivery SD029 PH Spdl ChangeToImmediate Would you like to change your delivery options SP015 PH Sub LikeToChangeDelivery Would you like to change your directory listing status SP048 PH Sub LikeToChangeDirStatus Would you like to change your greetings SP006 PH Sub LikeToChangeGreetings Would you like to change your groups GR039 PH Sub LikeToChangeGroups Prompts by text TABLE 1 37 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Would you like to change your personal options SP016 PH Sub LikeToChangeOptions Would you like to change your recorded name SP050 PH Sub LikeToChangeRecordName Would you like to change your spelled name SP051 PH Sub LikeToChangeSpelledName Would you like to change your transfer or delivery SP046 PH Sub LikeToChangeTransorDlv options Would you like to check it 51 050 PH Chk WouldLikeToCheck Would you like to check them 51 051 PH Chk WouldLikeToCheck Would you like to continue reviewing this message SR034 Not used in current version Would you like to continue system maintenance SY065 PH SysMgr ContinueMaintenance Would you like to continue with group main
58. 048 FaxCk SaveFaxAsOld Are you sure you want to delete GR020 PH Group SureYouWantToDelete Ask for voice annotation when callers leave faxes for the SY086 PH SysMgr AskForFaxVoiceAnnotation public fax box At least one critical disk error has been detected ERO16 GAEN DiskErrCritical At least one non critical disk error has been detected 015 PH GAEN DiskErrNonCritical At least one ofthe power supplies is malfunctioning ER030 PH GAEN PowerSupplyBadVoltage At least one voice board has failed 023 GAEN VoiceBoardDown At the tone please record your busy greeting for when you are on the phone SS015 PH Sub RecordBusyGreeting At the tone please record your personal greeting SS016 PH Sub RecordPersonalGreeting At the tone state the name ofthe group GR019 PH Group RecordGroupName At the tone 5 001 PH Spr SayExtension PH Spr InvalidExtension PH Spr DidNotRecRepeat at NT029 PH Chk Receipt PH Chk ReceivedAt PH Chk RecordedAt PH Chk LastMemberAt PH Net SubscriberAtNode PH Net GroupNumberAtNode At DT020 SUBPH ExDateTime PH Spdl FutureAt August DTO15 SUBPH Month Available recording time is 5 014 SysMgr FreeTime Box number 015 Chk BoxNo PH Fax Greet PH SysMgr ChangeBoxGreetings Call for 010 Xfer CallForName PH Xfer CallForExt Call from MB012 PH Xfer CallFrom Call holding to your extension is 5 058 Sub Ho
59. 2 hear new messages enter 4 leave messages 5 review Opt NewMessages old messages 6 setup options 7 PH SM Opt NewMessages 003 There new messages To leave messages enter 5 Opt NoNewLeaveMessages review old messages 6 setup options 7 PH SM Opt NoNewLeaveMessages 004 There are new messages To hear return receipts enter Opt NoNewHearReceipts 4 leave messages 5 review old messages 6 setup PH SM Opt NoNewHearReceipts options 7 005 hear return receipts enter 4 leave messages 5 review Opt HearReceipts old messages 6 setup options 7 PH SM Opt HearReceipts 006 To leave messages enter 5 review old messages 6 setup Opt LeaveMessages options 7 PH SM Opt LeaveMessages 007 Message delivery For your work phone enter 4 home PH Opt MessageDelivery phone 5 pager 6 spare phone 7 008 change the phone number enter 4 schedule 5 delivery Opt ToChangeThePhoneNumber mode 6 PH Opt ToChangePhoneEtcPlusFax 62 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 009 For greetings enter 4 groups 5 transfer or delivery 6 Opt ForGreetingsEn
60. 5 075 There is no key attached to the voicemail system PH SysMgr KeySerialNumberls SY076 Would you like to change another mailbox PH SysMgr ChangeAnotherBox 5 077 I m sorry system greetings cannot be changed PH SysMgr CantChangeGreetings 5 078 There are currently no scheduled days PH SysMgr OnDays SY079 There are currently no scheduled hours SysMgr SchedulelsActive 5 080 XQ PH SysMgr QNumber SY081 Volcemail ports are active SysMgr PortsActive Prompts and phrase names by prompt number TABLE 2 83 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SY082 using driver version PH SysMgr DriverVersion SY083 and firmware version PH SysMgr FirmwareVersion SY084 Would you like to change the greetings for PH SysMgr ChangeBoxGreetings 5 085 Ready to play and record PH SysMgr LocalConnectReady SY 086 Ask for voice annotation when callers leave faxes for the SysMgr AskForFaxVoiceAnnotation public fax box SY087 Enter 1 to always leave a public notification message PH SysMgr FaxNotifyAlwaysOrOnVoice when a fax arrives PH SysMgr FaxNotifyAlwaysOrNever 5 088 Enter 2 to leave public noticification only when there isa SysMgr FaxNotifyAlwaysOrOnVoice voice annotation 5 089 Enter 2 to disable leaving public notification messages PH SysMgr FaxNotifyAlwaysOr
61. 5 delivery mode 6 fax notification 7 002 Opt ToChangeThePhoneNumber PH Opt ToChangePhoneEtcPlusFax To change the phone number enter 4 to change the FM054 PH Fax ChangeFaxPhoneMenu schedule 5 To change transfer number enter 4 call screening 5 call 015 PH Opt ToChangeTransferNumber holding 6 To change your security code enter 4 recorded name 5 MEOII PH Opt ToChangeSecurityCode spelled name 6 directory status 7 e mail setup 8 To check new messages enter 4 leave messages 5 001 PH Opt ToCheckNewMessages review old messages 6 setup options 7 PH SM Opt ToCheckNewMessages To check next enter 5 delete 6 archive 7 time stamp 8 031 PH Chk MAM FaxMsg NoFax Old To check next enter 5 delete 6 archive 7 timestamp 8 ME034 PH Chk MAM FaxMsg FaxNoVoice Old deliver fax 9 To check next enter 5 delete 6 archive 7 time stamp 8 ME030 PH Chk MAM FaxMsg Fax Old deliver fax 9 To check next enter 5 delete 6 archive 7 timestamp 8 033 PH Chk MAM FaxMsg FaxNoVoice New deliver fax 9 save as new 0 To check next enter 5 delete 6 archive 7 time stamp 8 ME026 PH Chk MAM FaxMsg Fax New deliver fax 9 save as new 0 To check next enter 5 delete 6 archive 7 time stamp 8 ME025 PH Chk MAM Box Old redirect 9 To check next enter 5 delete 6 archive 7 time stamp 8 ME024 PH Chk MAM Box New re
62. Annotated The first message has been returned because NTO18 PH Chk FirstNextMessageReturned The first message is for 51043 Chk FirstNextMessageFor The first message is SL054 PH Chk FirstNextMessagels The following groups exist GR025 PH Group TheseExist The greeting your fax callers hear is currently FM064 PH Sub YourGreetinglIs The group number is GR026 PH Group TheNumberls The group s voice name is GR027 PH Group TheVoiceNamels The last member heard it SR026 PH Chk LastMemberAt The message is too long NTO010 PH Net TooLong The message is 51009 Chk FirstNextMessagels PH Chk TheMessagels PH Chk MessageForGroup The message you sent to NT039 Net Chk PerMsgXmitReceipt The new mailbox cannot be added The extension number you selected conflicts with a current personal ID SY029 PH SysMgr NoAddDuplicateID The new phone number is SP013 PH Sub TheNewPhoneNumberls The next fax could not be automatically delivered FM052 PH FaxCk AutodeliverFailed The next fax has no voice annotation FM037 PH FaxCk FirstNextNotAnnotated The next fax has this voice annotation FM034 PH FaxCk FirstNextIsAnnotated The next fax FM060 PH FaxCk FirstNextNotAnnotated The next message has been returned because NTO19 PH Chk FirstNextMessageReturned The next message 15 for 51044 PH Chk FirstNextMessageFor The next message is SL026 PH Chk FirstNextMessagels The numbers correspond
63. AskForExtOrGrpOrNode NT027 Or enter PH Net Lv AskForExtOrGrpAtNode NT028 There are no further matches to the group or remote site Net NoSuchExtensionOrName number you entered NT029 at PH Chk Receipt PH Chk ReceivedAt PH Chk RecordedAt PH Chk LastMemberAt PH Net SubscriberAtNode PH Net GroupNumberAtNode NT030 Please enter the first three letters of the person s last name PH Net Lv AskForNameAtNode at PH Net Grp AskForNameAtNode NT031 Please enter the extension number at PH Net Lv AskForExtOrGrpAtNode PH Net Lv AMIS AskForExtAtNode PH Net Grp AskForExtAtNode NT032 Please enter the three digits of the group number at PH Net Lv AskForGrpAtNode NTO033 for remote sites PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt NT034 Please enter the three digits of the remote site number PH_Net_Grp_AskForNodeNumber NT035 Or enter pound pound to select by extension number Net Lv AskForNameAtNode PH Net Grp AskForNameAtNode NT036 For groups at PH Net Lv AskForExtOrGrpAtNode 68 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt NT037 Or enter to spell the person s name at PH Net Lv As
64. BPH 1 10NewMessages SL079 2 new messages SUBPH 1 10NewMessages 51080 3 new messages SUBPH 1 10NewMessages 51081 4 new messages SUBPH 1 10NewMessages SL082 5 new messages SUBPH 1 10NewMessages SL083 6 new messages SUBPH_1 10NewMessages SL084 7 new messages SUBPH_1 10NewMessages SL085 8 new messages SUBPH 1 10NewMessages SL086 9 new messages SUBPH 1 10NewMessages SL087 10 new messages SUBPH 1 10NewMessages 51 088 urgent PH Chk XUrgent 51089 2 urgent PH Chk XUrgent 51 090 3 urgent PH Chk XUrgent SLO91 4 urgent PH Chk XUrgent 51 092 5 urgent PH Chk XUrgent SL093 You have 1 new message SUBPH YouHavel 10NewMessages SL094 You have 2 new messages SUBPH YouHavel 10NewMessages SL095 You have 3 new messages SUBPH YouHavel 10NewMessages SL096 You have 4 new messages SUBPH YouHavel 10NewMessages SL097 You have 5 new messages SUBPH YouHavel 10NewMessages Prompts and phrase names by prompt number TABLE 2 73 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SL098 You have 6 new messages SUBPH YouHavel 10NewMessages SL099 You have 7 new messages SUBPH YouHavel 10NewMessages SL100 You have 8 new messages SUBPH YouHavel 10NewMessages 51101 You 9 new messages SUBPH YouHavel 10NewMessages SL102 You have 10 new messages SUBPH YouHavel 10NewMessa
65. Box IfThisisUrgent PH Box FirstEditMenu If this is correct enter 1 to change it enter 2 FX022 PH Fax DocWillBeSentTo PH Fax AddressedTo If you don t know the number and would like to hear a list FX003 PH Fax HearList of available documents enter now 1 second of silence If you don t want to leave a message just enter star after 023 PH Fax AnnotateFollowup the tone If you need further assistance enter now Thank you and FX006 PH Fax SayBye good bye If you need further assistance enter pound now Thank 007 PH Box Goodbye you and goodbye If you would like your extension number to appear on the FX025 PH Fax LikeExtension cover sheet enter it now Otherwise the cover sheet will remain unaddressed If you d like to hold enter 1 continue leaving a message V C009 PH Box OfferReqHold 2 If you d like to hold enter 1 to leave a message enter 2 HD005 PH Hold YouAreInLine PH Box OfferReqHold If you d like to hold please say yes to leave a message HD033 PH Hold YouAreInLine remain silent If you d like to leave a message I ll record it now 51012 PH Leave LikeToLeave If you d like to leave a message I ll record it now MB008 PH Box WillRecordMessageNow PH Box WillTakeMessageBeep If you d like to listen to your message enter 2 MB021 PH Box FirstEditMenu If you d like to try an extension you may do so now See SP002 PH Sub SeeYouLater you later PH Fax SayBye If you d like to wait for a fax machine say yes To c
66. Days 30 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Thursday Trailing DT004 SUBPH_Days To add a member GR056 PH Group AddMemberbyName PH Group AddMemberbyExt To add another member GR058 PH Group ContAddMemberbyName PH Group ContAddMemberbyExt To add enter 1 listen 2 SL107 PH Sub EditMsgYesNoMenu To add members enter 4 delete members 5 list 019 PH Opt ToAddMembersEnter4 members 6 change group name 7 To add this subscriber you must make this a local access GR066 PH Group AddChangeToLocalAccess group However local access groups cannot be used by remote sites To add this subscriber you must turn off dispatch GR065 PH Group AddTurnOffDispatch distribution for this group Groups with dispatch distribution can only have members at the local site To add enter 4 listen 5 rerecord 6 SL108 PH Sub EditMsgMenuMenu To change a mailbox enter 4 opening greetings 5 system schedule 6 system information 7 operator settings 8 SY066 PH SysMgr SysMgrMenu To change the number enter 2 085 PH PTF ToSendToDifferent To change the phone number enter 4 schedule 5 delivery mode 6 008 Opt ToChangeThePhoneNumber PH Opt ToChangePhoneEtcPlusFax To change the phone number enter 4 schedule
67. EN VoiceBoardDownCantDialout failed The system 15 in alternate greeting mode 5 021 SysMgr SystemIsIn The system is in day mode SY019 SysMgr SystemlsIn The system is in night mode SY020 PH SysMgr SystemlIsIn The system is running on UPS battery power because 20 PH UPSEngaged main power has failed The system key serial number is SY074 PH SysMgr KeySerialNumberls The System Monitoring Unit battery is low ER025 PH GAEN AlarmUnitBatteryLow The System Monitoring Unit has failed Until this unitis 024 PH GAEN AlarmUnitDown fixed the system cannot diagnose hardware problems or send out an alert The System Monitoring Unit modem has failed The ER026 PH GAEN AlarmUnitModemDown system cannot use this modem to send out an alert The tape backup unit needs cleaning immediately ERO31 PH GAEN TapeNeedsCleaning The target extension number does not exist NT009 PH Net BadExt The target message box is closed NT012 PH Net BoxClosed The target message box is full NTO011 PH Net BoxFull The temperature in the main chassis has exceeded safe 013 GAEN HeatProblem operating limits The temperature in the System Monitoring Unit has ER034 PH GAEN AlarmUnitHeatProblem exceeded safe operating limits The voicemail system is not currently dialling to NTO014 PH Net NotDialling The voicemail system is running low on recording space 011 PH Sub LowOnSpace Please delete all unnecessary messages The voicem
68. Entered You have entered To confirm enter 1 to try 61003 again enter 2 GI004 PH Box YourMessageBox Your message box 51053 PH Chk AlsoThisMessage There s also this message 51010 Chk And And DT031 PH Chk BoxNo Box number Number 015 SUBPH NumberString PH Chk ButLeftNoReply But left no reply 51 005 Chk 51113 PH Chk Cancelled Canceled SR017 PH Chk CantAccess I m sorry I can t presently access GL014 PH Chk ContinueReviewingThis Continue reviewing this message 51 076 Chk EndOfUrgent End of urgent messages SL055 PH Chk Extension Extension Number SP031 SUBPH_NumberString PH Chk FaxNeverDeliveredDelete This fax has never been delivered Would you still FM079 like to delete it PH Chk FirstNextMessageFor This is a message for The first next message is 51011 for SL043 SL044 PH Chk FirstNextMessagels The first next message is SL009 SL054 SL026 PH Chk FirstNextMessageReturned This first next message has been returned NTO18 because NT019 NT017 PH Chk For for DR013 PH Chk ForNoReply For no reply enter 2 Otherwise I ll record your 81015 message now PH Chk ForReceipts For your return receipts enter 1 SL056 PH Chk From from 51042 Chk GotAndLeft Got all your messages and left a an urgent 51058 51059 Prompts by phrase name TABLE 3 87 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes p
69. Ext PH Group ContAddMemberbyName PH Group ContDelMemberbyName PH Net Lv AskForNameAtNode PH Net Grp AskForNameAtNode DR003 You may enter the extension at any time PH Dir YouMayEnterExt DR004 To stop the directory enter pound PH Dir ToStopDir DR005 There are no matches to the three letters you entered PH Dir NoMatches DR006 To try another name enter 1 PH Dir NoMatches PH Dir NoMoreMatches DR007 I m sorry directory assistance could not be completed PH Dir AssistanceCouldNot DR008 This directory will help you find a person s extension by Dir ThisDirWill their department DR009 End of PH Dir EndOfGroup DRO10 To start the list again enter pound PH Dir ToStartHearAgain DRO11 To hear the list again press the pound key PH Dir ToStartHearAgain DR012 Extension PH Dir NameOrExt PH Box HelloIHaveACallFor PH Net SubscriberAtNode PH Spr InvalidExtension PH Spr IsThisCorrect DR013 For PH Dir ForNameEnterPH Chk For DRO14 Enter 1 SUBPH_EnterNumber FaxCk MenuOfferNum PH PTF ToSendToOfferNum Xen Mail CTI Conversation Guide TABLE 2 43 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt DR015 Enter 2 SUBPH EnterNumber PH Box RoutedByClientChoices DRO16 Enter 3 SUBPH_EnterNumber DRO17 Enter 4 SUBPH_EnterNumber DRO18 Enter 5 SUBPH_EnterNumber DRO19 Enter 6 SUBPH
70. FullRecord PH GAEN DiskFullLog PH GAEN OnLineBackupFailed PH GAEN SerialIntegrationDown PH GAEN PowerSupplyFanDown PH HeatProblem PH GAEN CPUFanDown PH DiskErrNonCritical PH GAEN DiskErrCritical PH GAEN DiskDriveDown PH GAEN DiskPowerSupplyDown PH VoiceBoardDownCantDialout PH GAEN UPSEngaged PH GAEN FaxDown PH GAEN VoiceBoardDown PH GAEN AlarmUnitDown PH GAEN AlarmUnitBatteryLow PH GAEN AlarmUnitModemDown PH GAEN PMSLinkDown PH GAEN PowerSupplyBadVoltage PH GAEN TapeNeedsCleaning PH GAEN DiskFanDown PH GAEN PowerSupplyDown PH GAEN AlarmUnitHeatProblem PH GAEN VoiceBoardDownCantAnswer PH GAEN VoiceBoardDownCantDoLamps PH RAIDFanFail PH Fax CantReceiveOrDeliver PH GAEN Fax CantReceive PH GAEN Fax CantDeliver Please enter a number where your call can be returned Please enter the area code and phone number of your fax machine MB029 019 PH Box PleaseEnterCallback PH Fax EnterFaxNumber Please enter the box number to reset SM002 PH SBOwn EnterBoxToReset Please enter the complete phone number of your fax machine FX020 PH Fax EnterFaxNumber Please enter the extension number at NT031 PH Net Lv AskForExtOrGrpAtNode PH Net Lv AMIS AskForExtAtNode PH Net Grp AskForExtAtNode Please enter the extension number for the operator s station 5 059 SysMgr EnterOperatorsBox Please enter the extension numb
71. HaveFaxes 51 040 New messages PH Chk YouHaveNew PH Chk YouStillHaveNew PH Chk MsgHasntGot PH Chk MsgHas PH Chk MsgGotAIl PH Chk MsgLeft SL041 Messages to review PH Chk YouHaveReview PH Chk MsgHas SL042 Chk RecordedAt PH Chk From PH FaxCk ArrivedAt SL043 The first message is for PH Chk FirstNextMessageFor SL044 The next message is for PH Chk FirstNextMessageFor 51 045 Playback paused PH Pause PlaybackPaused 51 046 To continue playing enter 8 PH Pause PauseToPlay SL047 left PH Chk LeftX 51 048 Would you like to hear it PH Chk WouldLikeToHear PH Chk LikeToHearlt SL049 Would you like to hear them PH Chk WouldLikeToHear 51 050 Would you like to check it PH Chk WouldLikeToCheck 51 051 Would you like to check them PH Chk WouldLikeToCheck 51052 has PH Chk MsgHas 51 053 Your message PH Box YourMessageBox PH Chk YourMessageBox SL054 first message is PH Chk FirstNextMessagels 51 055 End of urgent messages PH Chk EndOfUrgent SL056 For your return receipts enter 1 PH Chk ForReceipts SL057 got all your messages and left PH Chk MsgGotAIl SL058 got all your messages and left a message PH Chk MsgGotAIl PH Chk GotAndLeft 51 059 got all your messages and left an urgent message PH Chk MsgGotAIl PH Chk GotAndLeft 51 060 got the message you sent PH Chk PerMessageReceipt 51061 got your last message Not used in current version 51 062 got your last message to
72. Is The fax could not be automatically delivered 053 FaxCk AutodeliverFailed The fax extension is 5 001 SysMgr FaxExtensionIs The fax greeting is 069 PH Sub YourGreetingIs The fax has no voice annotation 035 FaxCk FirstNextNotAnnotated The fax has this voice annotation FM032 PH FaxCk FirstNextIsAnnotated The fax system has failed 022 GAEN FaxDown The fax system is improperly configured Until it is fixed 41 PH GAEN Fax CantDeliver the system cannot deliver faxes The fax system is improperly configured Until it is fixed 040 PH GAEN Fax CantReceive the system cannot receive faxes The fax system is improperly configured Until it is fixed 039 PH GAEN Fax CantReceiveOrDeliver the system cannot receive or deliver faxes The fax will be sent shortly FM086 PH PTF WillBeSent The fax 058 PH FaxCk FirstNextNotAnnotated PH FaxCk ArrivedAt 26 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt The first fax could not be automatically delivered 051 FaxCk AutodeliverFailed The first fax has no voice annotation FM036 PH FaxCk FirstNextNotAnnotated The first fax has this voice annotation FM033 PH FaxCk FirstNextIsAnnotated The first fax FM059 PH FaxCk FirstNextNot
73. M104 4 Leading SUBPH NumberLeading NM105 5 Leading SUBPH NumberLeading NM106 6 Leading SUBPH NumberLeading NM107 7 Leading SUBPH NumberLeading NM108 8 Leading SUBPH NumberLeading NM109 9 Leading SUBPH NumberLeading NM110 10 Leading SUBPH_NumberLeading 11 Leading SUBPH NumberLeading NM112 12 Leading SUBPH_NumberLeading NM113 0 Leading SUBPH_NumberLeading NM114 0 Trailing SUBPH_NumberTrailing 115 Oh Leading 0 SUBPH Time NM116 lt Pause gt SUBPH_NumberString 001 Please enter the extension number of the person you would Net EnterExt like to leave a message for NT002 The extension you entered is PH Net TheExtensionIs NT003 Is this correct PH Net IsCorrect PH Spr DidNotHearYou PH Spdl MarkedUrgentYN PH Box NextEditMenu PH Box FirstEditMenu NT004 Remote site PH Chk Receipt PH Chk ReceivedAt PH Chk RecordedAt PH Chk LastMemberAt PH Net RemoteNode PH Net SubscriberAtNode PH Net GroupNumberAtNode PH Net Lv AskForNameAtNode PH Net Lv AskForExtOrGrpAtNode PH Net Lv AMIS AskForExtAtNode PH Net Lv AMIS ExtNeededAtNode PH Net Lv AskForGrpAtNode PH Net Grp AskForExtAtNode PH Net Grp AskForNameAtNode PH GAEN NetNodeOut NT005 Not used in current version Not used in current version NT006 To disconnect enter 1 PH_Net_OneToDisconnect NT007 Your message to PH Chk YourMessageTo NTO008 has been returned because Not used in current version NT009 The target extension
74. MAM VMNet ResendableOld To resend enter 4 check next 5 delete 6 028 archive 7 time stamp 8 redirect 9 save as 032 new 0 Repeat message pound 035 Chk MessageArchived Message archived 51115 PH Chk MessageCategoryMenu For voice messages enter 4 for fax enter 5 MEO21 PH Chk MessageDeleted Message deleted 51114 PH Chk MessageForGroup This is a message for group name gt The message 81011 is SL009 PH Chk MessageHaventHeard You have a message from this person SR004 PH Chk MessageSentA gain Your message has been sent again SL117 PH Chk MsgGotAIl got all your messages and left a urgent 51059 message got all your messages and left 51058 lt Number gt urgent messages lt Number gt new 51057 messagels SUBPH NumberTrailing 51073 SUBPH 1 SUBPH NumberTrailing SL040 PH Chk MsgHas has an old message to review Number 81 021 messages to review has an urgent message 61052 you has a message for you Number SUBPH NumberTrailing urgent messages has lt Number gt new messages 51041 51069 51031 SUBPH NumberTrailing 51073 1 SUBPH NumberTrailing SL040 PH Chk MsgHasntGot hasn t heard your last message but left an urgent SL066 message hasn t heard your last message but left SL065 a message hasn t heard your last message but 651064 left lt Number gt urgent messages Number new SUBPH NumberTrailing
75. Mgr ValueNotValid I m sorry I did not recognize the date you entered DS023 PH Spdl NotRecognizeDate I m sorry I did not recognize the days you entered SY047 PH SysMgr DaysNotValid I m sorry I did not recognize the days you entered DS024 PH Dlv NotRecognizeDays Prompts by text TABLE 1 15 Prompts by text Prompt Phrases containing prompt I m sorry I did not recognize your time entry SY046 PH SysMgr TimeNotValid I m sorry I did not recognize your time entry 08022 PH Dlv NotRecognizeTime I m sorry I m out of message space can t record any GL013 PH Rec OutOfSpace more I m sorry maximum recording time was exceeded 014 PH Box FirstEditMenu PH Box MaxRecordingTimeExceeded I m sorry that extension is already used for a mailbox 5 006 SysMgr IdInUseTryAgain I m sorry that extension is reserved and may only be SY035 PH SysMgr ExtensionIsReserved changed through the operator s mailbox option I m sorry the document you requested is not available at 007 PH Fax FaxNotAvailable this time I m sorry the security code you entered isn t correct MB002 PH Box I m sorry the two security codes you entered don t match 5 026 PH Sub SorryCodesDidNotMatch I m sorry there is no such extension number SR013 PH Leave NoSuchExtensionOrName PH Group NoMoreMatc
76. NM048 48 Trailing SUBPH_NumberTrailing NM049 49 Trailing SUBPH NumberTrailing NM050 50 Trailing SUBPH NumberTrailing NM051 51 Trailing SUBPH NumberTrailing NM052 52 Trailing SUBPH_NumberTrailing NM053 53 Trailing SUBPH_NumberTrailing NM054 54 Trailing SUBPH_NumberTrailing NM055 55 Trailing SUBPH_NumberTrailing NM056 56 Trailing SUBPH NumberTrailing NM057 57 Trailing SUBPH_NumberTrailing NM058 58 Trailing SUBPH_NumberTrailing NM059 59 Trailing SUBPH_NumberTrailing NM060 60 Trailing SUBPH NumberTrailing NM061 61 Trailing SUBPH_NumberTrailing NM062 62 Trailing SUBPH NumberTrailing NM063 63 Trailing SUBPH_NumberTrailing Prompts and phrase names by prompt number TABLE 2 65 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt NM064 64 Trailing SUBPH NumberTrailing NM065 65 Trailing SUBPH_NumberTrailing 066 66 Trailing SUBPH_NumberTrailing NM067 67 Trailing SUBPH_NumberTrailing NM068 68 Trailing SUBPH_NumberTrailing 069 69 Trailing SUBPH_NumberTrailing NM070 70 Trailing SUBPH NumberTrailing 071 71 Trailing SUBPH NumberTrailing NM072 72 Trailing SUBPH_NumberTrailing NM073 73 Trailing SUBPH_NumberTrailing NM074 74 Trailing SUBPH_NumberTrailing 075 75 Trailing SUBPH_NumberTrailing NM076 76
77. Never when a fax arrives SY 090 Model Repartee Not used in current version SY091 Model Repartee V P Not used in current version VC001 Would like to take your call PH Box ClientNowAvail VC002 To connect enter 1 PH Box ClientNowAvail VC003 To continue leaving a message enter 2 PH Box ClientNowAvail VC004 To leave a message enter 2 PH Box ClientNowAvail VC005 Is now available I will attempt to put you through PH Box ClientNowAvail VC006 Would like you to hold PH Box ClientWantsYouToHold VC007 While you are holding you may enter 2 to continue with Hold HoldOptions your message or 3 to try another extension at any time VC008 Remember you may enter 2 to continue with your PH Hold HoldOptions message or 3 to try another extension at any time VC009 If you d like to hold enter 1 continue leaving a message PH Box OfferReqHold 2 VC010 interrupt tone PH Box ClientNowAvail PH Box InterruptTone 11 has transferred your call to PH Box RoutedByClient VC012 Your call has been transferred to PH Box RoutedByClient VC013 would like to transfer you to PH Box RoutedByClient VC014 To transfer enter 1 To leave a message for PH Box RoutedByClientChoices 015 To transfer enter 1 To continue leaving a message for Box RoutedByClientChoices VC016 15 now available to take your call PH Box ClientNowAvail VC017 To try another extension enter 3 PH Box OfferReqHold VC018 Your call is being transferre
78. NumberTrailing 33 Trailing NM033 SUBPH NumberTrailing 34 Trailing NM034 SUBPH NumberTrailing 35 Trailing NM035 SUBPH NumberTrailing 36 Trailing NM036 SUBPH NumberTrailing 37 Trailing NM037 SUBPH NumberTrailing 38 Trailing NM038 SUBPH NumberTrailing 39 Trailing 039 SUBPH NumberTrailing 4 Leading NM104 SUBPH_NumberLeading 4 Trailing NM004 SUBPH_NumberTrailing 4 new messages 51081 SUBPH 1 10NewMessages 4 urgent 51 091 Chk XUrgent 40 Trailing NM040 SUBPH NumberTrailing 41 Trailing NM041 SUBPH NumberTrailing 42 Trailing NM042 SUBPH NumberTrailing 43 Trailing NM043 SUBPH NumberTrailing SUBPH NumberString2 44 Trailing NM044 SUBPH NumberTrailing 45 Trailing NM045 SUBPH NumberTrailing Prompts by text 1 5 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt 46 Trailing NM046 SUBPH NumberTrailing 47 Trailing NM047 SUBPH NumberTrailing 48 Trailing NM048 SUBPH_NumberTrailing 49 Trailing NM049 SUBPH NumberTrailing 5 Leading NM105 SUBPH NumberLeading 5 Trailing NM005 SUBPH NumberTrailing 5 new messages 51 082 SUBPH 1 10NewMessages 5 urgent 51092 Chk XUrgent 50 Trailing NM050 SUBPH_NumberTrailing 51 Trailing NM051 SUBPH NumberTrailing 52 Trailing NM052 SUB
79. PH Fax NumberNotValid FX025 If you would like your extension number to appear on PH Fax LikeExtension cover sheet enter it now Otherwise the cover sheet will remain unaddressed FX026 Your fax will be addressed to the person at extension PH Fax AddressedTo FX027 Selection confirmed PH Fax ConfirmedCancelled FX028 When you re finished selecting documents enter star PH Fax RequestDoc FX029 5 seconds of silence Okay I ll fax the documents you ve PH Fax RequestDoc selected FX030 Otherwise I ll list the available documents now PH Fax HearList 1001 To help process this call please enter your complete phone GatherPhoneNumber number GI002 To help process this call please enter your account code Box GatherAccountNumber GI003 You have entered PH Box YouEntered GI004 To confirm enter 1 to try again enter 2 PH Box YouEntered 1005 To help process this call please enter your 10 digit phone Not used in current version number GI006 To help process this call please enter your account code Not used in current version GL001 lt Half second of silence PH FaxCk NoDeliveryOffer PH SysMgr ReadNumber GL002 second of silence PH Dir GroupName PH Dir EndOfGroup PH Dir ToStartHearAgain 5A TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by promp
80. PH Group ContDelMemberbyExt PH Sub ExitOrAskForExt PH Net Lv AskForExtOrGrpOrNode SR048 Your last message to this group is still being copied PH Leave GroupMessageBeingCopied PH Leave LikeToReviewGroupMessage SR049 Will be sent according to the network delivery schedule Spdl SentImmediately 55001 Enrollment paused To continue the enrollment process Sub EnrollmentPausedEnter1 enter 1 SS002 Great Welcome to the voicemail system To use your new PH Sub GreatWelcomeToTheSystem voice mailbox in the future just enter your personal ID when the system first answers If you d like to use your mailbox now enter your personal ID SS003 Hello and thank you for calling As a new voice mailbox PH Sub WelcomeToTheSystem owner please take a moment to personalize your new mailbox SS004 One way people know they ve reached you or that you ve PH Sub OneWayPeopleKnow called them is by hearing your name At the tone state your first and last name state only your name SS005 Someone who does not know your extension number may PH Sub DoesNotKnowExtension still reach you or leave you a message just by knowing your last name For this the system must know how to spell your last name Spell your name by entering the first three letters of your last name Last name directory SS005 Someone who does not know your extension number PH Sub DoesNotKnowExtension still reach you or leave you a message just by knowing your first name For this the syste
81. PH NumberTrailing 53 Trailing NM053 SUBPH NumberTrailing 54 Trailing NM054 SUBPH NumberTrailing 55 Trailing NM055 SUBPH NumberTrailing 56 Trailing NM056 SUBPH_NumberTrailing 57 Trailing NM057 SUBPH NumberTrailing 58 Trailing NM058 SUBPH NumberTrailing 59 Trailing NM059 SUBPH_NumberTrailing 6 Leading NM106 SUBPH_NumberLeading 6 Trailing NM006 SUBPH NumberTrailing 6 new messages 51083 SUBPH 1 10NewMessages 60 Trailing NM060 SUBPH NumberTrailing 61 Trailing NM061 SUBPH NumberTrailing 62 Trailing NM062 SUBPH_NumberTrailing 63 Trailing NM063 SUBPH NumberTrailing 64 Trailing NM064 SUBPH NumberTrailing 65 Trailing NM065 SUBPH NumberTrailing 66 Trailing NM066 SUBPH NumberTrailing 67 Trailing NM067 SUBPH NumberTrailing 68 Trailing NM068 SUBPH NumberTrailing 69 Trailing NM069 SUBPH NumberTrailing 7 Leading NM107 SUBPH NumberLeading 7 Trailing NM007 SUBPH_NumberTrailing 7 new messages SL084 SUBPH 1 10NewMessages 70 Trailing NM070 SUBPH NumberTrailing 71 Trailing NM071 SUBPH NumberTrailing 72 Trailing NM072 SUBPH_NumberTrailing 73 Trailing NM073 SUBPH NumberTrailing 6 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt 74 Trailin
82. Remember that you may change each setting individually later on However if you wish to erase all current settings and repeat the setup process enter 2 now PH Sub TheCurrentPhoneNumberls The current phone number is lt Number gt SP009 SUBPH NumberString Sub TheNewPhoneNumberls The new phone number is lt Number gt SP013 SUBPH NumberString PH Sub TherelsNoPhoneNumber There is no phone number This delivery schedule 05029 cannot dial out PH Sub ThisOptionIsNotAvailable This option is not available Please see your system GL020 manager if you need more information PH Sub TransDlvOptionsComplete Transfer and delivery options complete Would you SP049 like to review them PH Sub TransferOptionsComplete Transfer options complete Would you like to SP055 review them PH Sub TransferToExtensionls Call transfer to your extension is currently on off SP060 Shall I leave turn it on GL007 GL008 GL010 GL009 PH Sub TXWouldYouLikeTo Would you like to rerecord the standard day SP073 Rerecord night alternate greeting SP065 SP064 PH Sub TXWouldYouLikeToSwitch Would you like to switch to the standard day and 5 066 night alternate greeting Would you like to 5 074 change it SP014 PH Sub WelcomeToTheSystem Hello and thank you for calling As anew voice 55003 mailbox owner please take a moment to personalize your new mailbox 114 TABLE 3 Prompts by phrase name Doc No 8558 Rel
83. SD009 PH Spdl MarkedPrivateYN Mark it urgent 50019 Spdl MarkedUrgentYN Marked as private SD007 PH Spdl MarkedPrivateSK Marked as private Keep it private 50008 PH Spdl MarkedPrivateSK PH Spdl MarkedPrivateYN Marked as urgent SD017 PH Spdl MarkedUrgentSK Marked as urgent Keep it urgent 50018 Spdl MarkedUrgentSK PH Spdl MarkedUrgentYN Marked for delivery SD031 PH Spdl MarkedForDelivery Marked for return receipt SD012 PH MarkedReceiptSK Marked for return receipt Keep return receipt SD013 PH Spdl MarkedReceiptSK PH Spdl MarkedReceiptYN May DT012 SUBPH Month Member not added GR069 PH Group MemberAddedOrNot Message archived 51115 Chk MessageArchived Prompts by text TABLE 1 17 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Message deleted 51114 Chk MessageDeleted Message delivery to your home phone is DS006 PH Dlv MessageDeliveryIs Message delivery to your pager is DS007 PH Dlv MessageDeliveryIs Message delivery to your spare phone is DS008 PH Dlv MessageDeliveryIs Message delivery to your work phone is 05005 Dlv MessageDeliveryIs Message delivery For your work phone enter 4 home 007 PH Opt MessageDelivery phone 5 pager 6 spare phone 7 Message delivery For your work phone enter 4 home 001 PH Opt MessageDelivery phon
84. Spdl MarkedReceiptSK SD013 Marked for return receipt Keep return receipt PH MarkedReceiptSK PH Spdl MarkedReceiptYN 50014 Mark for return receipt PH Spdl MarkedReceiptYN 50015 Spdl MarkedReceiptSK SD016 With return receipt requested PH Spdl WithReceipt SD017 Marked as urgent Spdl MarkedUrgentSK 50018 Marked as urgent Keep it urgent PH MarkedUrgentSK SD019 Mark it urgent PH Spdl MarkedUrgentYN SD020 Not urgent PH Spdl MarkedUrgentSK 5 021 For urgent delivery enter 9 PH Box FirstEditMenu SD022 Urgent PH Chk XUrgent SD023 If this is an urgent message enter 9 PH Box IfThisisUrgent SD024 This urgent message PH Spdl UrgentPrivateMessage SD025 This private message PH Spdl UrgentPrivateMessage SD026 This urgent private message PH Spdl UrgentPrivateMessage SD027 Prerecorded PH Chk PrerecordedAt SD028 Mark for future delivery PH Spdl MarkFuture SD029 Would you like to change to immediate delivery PH Spdl ChangeToImmediate SD030 Would you like to keep that PH Spdl KeepFuture SD031 Marked for delivery PH Spdl MarkedForDelivery 51001 How to hear from you PH Gst HowNiceToHear SL002 Remember 1 for Yes and 2 for No PH Sub HelloOwner 51 003 got your last message PH Chk Receipt 51 004 and left a message Not used in current version 51 005 but left no reply PH Chk ButLeftNoReply 51 006 left a message PH Chk MsgLeft 51007 hasn t heard your last message y
85. To edit enter 4 change special delivery 5 send 51 121 message star SL136 PH Sub NoCurrentPhoneNumber There is no current phone number DS031 PH Sub NolntroToListenTo I m sorry There is no previously recorded 51119 introduction to listen to PH Sub NoMsgToListenTo I m sorry There is no previously recorded message SL120 to listen to PH Sub NoSecurityCodeHasBeenSet No security code has been set SP017 PH Sub NumbersToLastName The numbers corresponding to the first three letters 5 045 of your last name are Numbers not entered Please note that you should enter a spelled name SUBPH NumberString SP042 PH Sub OneWayPeopleKnow One way people know they ve reached you or that 55004 you ve called them is by hearing your name At the GL025 beep please state your first and last name state only your name When you re finished enter star PH Sub PersonalOptionsComplete Personal options complete Would you like to SP056 review them PH Sub RecordBusyGreeting At the tone please record your busy greeting for SS015 when you are on the phone When you re finished GL025 enter star PH Sub RecordPersonalGreeting At the tone please record your personal greeting 55016 When you re finished enter star GL025 PH Sub RecordYourGreeting Okay I ll record your greeting now SP072 PH Sub ScheduleOptionsComplete Schedule options complete Would you like to DS017 review them PH Sub ScreeningIsNotSupported Call
86. ToChangeDelivery SP016 Would you like to change your personal options PH Sub LikeToChangeOptions SP017 No security code has been set PH Sub NoSecurityCodeHasBeenSet SP018 Would you like to set your security code PH Sub LikeToSetSecurityCode PH Sub SetSecurityCode Prompts and phrase names by prompt number TABLE 2 75 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SP019 Please enter your new security code PH Sub EnterSecurityCode SP020 Choose a code that you will not forget The code should be Sub ChooseACodeWillNotForget 3 to 10 digits SP021 Not used in current version Not used in current version SP022 Would you like to delete your security code PH Sub WouldYouLikeToDeleteCode SP023 Your security code has been deleted PH Sub SecurityCodeDeleted 5 024 Your security code has not been changed PH Sub SorryCodesDidNotMatch SP025 Please reenter your new security code to confirm it PH Sub EnterSecurityCode SP026 I m sorry the two security codes you entered don t match PH Sub SorryCodesDidNotMatch SP027 Your new security code has now been activated PH Sub SecurityCodeNowActive 5 028 Not recorded Please note that it is best to a recorded Sub YourNewNamels name SP029 Okay state your name now Please state only your name Not used in current version SP030 Your new name i
87. ToExtensionls PH SysMgr AnnouncelsOffOrOn 010 Shall I leave it on PH PH Sub ListingInDirectoryIsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExtensionls PH Sub HoldingToExtensionls PH SysMgr AnnounceIsOffOrOn GLO11 The voicemail system is running low on recording space Please delete all unnecessary messages PH_Sub_LowOnSpace Prompts and phrase names by prompt number TABLE 2 55 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt GL012 I m sorry I can t take a message now but thanks for PH Box SorryCantTakeMessage calling GL 013 I m sorry I m out of message space and can t record any Rec OutOfSpace more GL014 I m sorry I can t presently access PH Chk CantAccess PH Leave SorryCantAccess PH Sub CantAccessSetupOptions GL015 I m sorry I can t talk to you now please call back PH Box SorryCantTalkNow GL016 An interruption has occurred To continue enter 1 PH Rec DialtoneDetected GL017 To exit enter star PH Group AddMemberbyName PH Group DelMemberbyName PH Group ToExitEnterStar PH HvmAdm EnterExtension PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyName PH Group ContDelMemberbyName PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt PH Net Grp AskForNodeNumber PH Net Grp AskForExtAtNode PH Net Grp AskForNameAtNode PH SBOwn LikeToResetBox
88. UBPH_NumberString 5 012 PH Spr NotImplemented I m sorry this feature has not been implemented 5 011 PH Spr OpenLineHelp Please say the command extension operator or 8 017 directory PH Spr SayExtension At the tone Please say the extension number of 5 001 the person you are trying to reach SC002 PH Spr TryAnotherName Would you like to try another name 5 010 Sub AllSettingsAreErased settings have been erased and your mailbox SS011 remains as new If you wish to repeat the setup process now enter your personal ID PH Sub Ask EditIntro Edit this introduction SL118 PH Sub Ask EditMsg Edit this message SL104 PH Sub Ask MessageOptions Would you like message options SL103 PH Sub Ask SendToAnyoneElse Send this to anyone else SL105 PH Sub CallsForwardedTo Calls are currently forwarded to 5 089 Sub CallsForwardedTo Shall I forward all calls to voicemail SP090 PH Sub CanHaveTwoGreetings You can have two greetings One for when you are SS012 not available another for when you are on the GL006 phone Would you like to have two greetings Enter 1 for yes or 2 for no PH_Sub_CantAccessSetupOptions I m sorry I can t presently access setup options GL014 Please try again later SP079 GL024 110 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide
89. _EnterNumber DR020 Enter 7 SUBPH EnterNumber DR021 Enter 8 SUBPH EnterNumber DR022 Enter 9 SUBPH EnterNumber DR023 Enter 0 SUBPH EnterNumber DR024 Remember you may enter the extension at any time PH Dir ToStopDir DR025 When you hear the name of the person you are trying to Dir ConfirmWhenHeard reach enter 1 DR026 To stop the directory enter pound PH Dir ConfirmWhenHeard PH Dir ConfirmReminder DR030 To confirm enter 1 To hear the next name enter 2 PH Dir NameYesOrNo DR031 Please enter the first few letters of the person s last name Dir PleaseEnterLetters 08001 Would you like to change message delivery to your work Dlv LikeToChangeWorkPhone phone DS002 Change delivery to your home phone PH Dlv LikeToChangeHomePhone DS003 Change delivery to your pager PH Div LikeToChangePagerPhone DS004 Change delivery to your spare phone PH LikeToChangeSparePhone 05005 Message delivery to your work phone is PH Dlv MessageDeliveryIs DS006 Message delivery to your home phone is PH Dlv MessageDeliveryIs DS007 Message delivery to your pager is PH Div MessageDeliveryIs DS008 Message delivery to your spare phone is PH Div MessageDeliveryIs 05009 The current schedule is active from PH Dlv ScheduleActiveFrom DS010 Enter the new days active by pressIndicate the new days Dlv EnterActiveDays active by entering 1 for Sunday 2 for Monday and so on DS011 Enter the time to the minute Spdl EnterTime 08012 Enter the s
90. ail system 004 PH GAEN VMS There are currently no scheduled days SY078 PH SysMgr OnDays There are currently no scheduled days DS027 PH_Dlv_NoScheduledDays There are currently no scheduled hours SY079 PH SysMgr SchedulelsActive There are currently no scheduled hours DS028 PH Div NoScheduledHours There are no further matches to the group number you GR030 PH Leave NoSuchExtensionOrName entered PH Group NoMatches There are no further matches to the group or remote site NTO28 PH Net NoSuchExtensionOrName number you entered 28 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt There are no further matches to the three digits you SP076 Not used in current version entered There are no further matches to the three letters you SP004 PH Net NoSuchExtensionOrName entered PH Leave NoSuchExtensionOrName PH Group NoMatches PH Group NoMoreMatches PH Dir NoMoreMatches There are no further messages 51016 Chk YouStillHaveNew PH Chk YouStillHaveUrgent PH Chk NoFurther There are no groups GR032 PH Group ThereAreNoGroups There are no matches to that extension number GR037 PH Group NoMoreMatches There no matches to the group number you entered 029 PH Group NoMatches There are no matche
91. ancel FB024 PH Fax YouAreInLine your fax and add to your message remain silent If you d like to wait for a fax machine say yes To cancel FB025 PH Fax YouAreInLine your fax and leave a message remain silent copy the message now 51 024 PH Leave WillCopyMessageNow 14 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt I ll deliver this fax to your usual fax machine FM025 PH FaxCk HandsFreeOfferUsualNum I ll record your message at the tone FB004 PH Fax WontHoldSoTakeMsg I ll record your message at the tone When you are 006 Box WillRecordMessageNow finished hang up or stay on the line for further options I ll record your message at the tone When you are MB022 PH Fax AnnotateFollowup finished please stay on the line to be transferred to a fax machine I ll transfer you to a fax machine now When you hear the FB013 PH Fax EnterStart fax tone press the start button on your fax machine I m sorry I can t access the next message right now SL075 PH Leave CantAccessMessage I m sorry I can t access this message right now SL074 PH Leave CantAccessMessage I m sorry the line is no longer busy but now it doesn t HD022 PH Hold NoLongerBusy answer I m sorry all lines are busy HD001 PH Hold AllStillBusy I m sorry al
92. ange your busy greeting 7 4 8 List your message groups 71 51 61 Change your recorded name WBE Fax Package Enter you personal ID and security code if required then enter the following shortcuts to do these tasks Task Shortcut o Edit your fax greeting 4 9 E Change your fax delivery eG Deliver all faxes 4 5 3 5 Fax particular e mail message appointment or task 13 7 E This feature may not be available at your site Xen Mail CTI Conversation Guide Shortcuts 125 Xen Mail CTI Conversation Guide E Mail Integration Package Enter your personal ID and security code if required then enter the following shortcuts to do these tasks Task Shortcut Check new e mail messages Check old e mail messages Turn e mail totalling on or off Change your e mail password Check today s calendar or hear new appointments Check today s tasks This feature may not be available at your site 126 Shortcuts 21 Jo CECE E Mail Integration Package Doc No 8558 Release 1 0 June 2004
93. areVersion and firmware version firmware version SY083 SUBPH_NumberString PH SysMgr FreeTime Available recording time is lt Number gt hours SY014 minute s SY015 SY016 SY067 SUBPH_NumberTrailing PH SysMgr IdInUseTryAgain I m sorry That extension is already used for a SY006 mailbox Would you like to try again SYOII SysMgr KeySerialNumberls The system key serial number is serial number SY074 There is no key attached to the voicemail system 5 075 SUBPH NumberString PH SysMgr LikeToChangeSchedule Would you like to change schedule 1 5 055 SysMgr LikeToChangeScheduleX Would you like to change schedule 1 interval SY056 SY057 SY058 PH SysMgr LikeToDeletelt Would you like to delete it SY053 PH SysMgr LikeToDeleteMailbox Would you like to delete the mailbox SY036 PH SysMgr LikeToGetStatus Would you like to hear system information SY073 PH SysMgr LikeToResetMailbox Would you like to reset the mailbox to new SY034 PH SysMgr LocalConnectReady Ready to play and record 5 085 SysMgr MailboxCantBeDeleted This mailbox cannot be deleted now Please try SY037 again later PH SysMgr MailboxCantBeReset This mailbox cannot be reset now Please try again SY027 later PH SysMgr NoAddDuplicateID The new mailbox cannot be added The extension SY029 number you selected conflicts with a current personal ID PH SysMgr NoFaxExtension There is no current fax exten
94. asBeenSent 51124 You have 1 saved message SUBPH YouHavel 10SavedMessages 51125 You have 2 saved messages SUBPH YouHavel 10SavedMessages SL126 You have 3 saved messages SUBPH YouHavel 10SavedMessages SL127 You have 4 saved messages SUBPH YouHavel 10SavedMessages SL128 You have 5 saved messages SUBPH YouHavel 10SavedMessages SL129 You have 6 saved messages SUBPH YouHavel 10SavedMessages SL130 You have 7 saved messages SUBPH YouHavel 10SavedMessages TA TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SL131 You have 8 saved messages SUBPH YouHavel 10SavedMessages SL132 You have 9 saved messages SUBPH YouHavel 10SavedMessages SL133 You have 10 saved messages SUBPH YouHavel 10SavedMessages 51134 Saved messages PH Chk GuestHasSavedMsgs SL135 finishing editing star PH Sub EditMsgMenuMenu SL136 Send message star PH Sub MsgHandlingMenu SL137 There are no new voice messages PH Chk NoNewVoice SL138 There are no new voice or fax messages PH Chk NoNewVoiceOrFax 5 001 reset a personal message box enter 1 PH SBOwn LikeToResetBox 5 002 Please enter the box number to reset PH SBOwn EnterBoxToReset 5 003 Would you like to set a security code PH
95. box Prompt Ogm xx 0b 00 00 02 00 00 Day ogm Application Screen page 4 I m sorry the operator is currently unavailable To try again enter 0 Otherwise please answer the following questions and I ll make sure your message gets attention Prompt Ogm xx 0b 00 00 02 00 00 Night ogm Application Screen page 4 You ve reached our office after hours No operator is on duty now You may leave a message by answering the following questions and make sure your message gets attention Prompt Ogm xx 0b 00 00 02 00 00 Alt ogm Application Screen page 4 No operator is on duty now You may leave a message by answering the following questions and make sure your message gets attention Prompt Ogm xx 0b 00 00 02 00 00 Intro ogm Application Screen page 4 transfer you now Prompt Ogm xx 0b 00 00 Application Screen page 7 The public fax box 06 00 00 Name ogm Prompt Ogm xx System Groups Directory All Subscribers group Allsubs ogm Prompt Ogm xx 09 3c 40 Groups Directory All sales people 03 Cb 80 Name ogm Xen Mail Conversation Guide TABLE 4 121 Unnumbered prompts Continued Path and file name Screen location Unnumbered prompt text Prompt Ogm xx 0b 01 00 Groups Directory Sales 03 E6 80 Name ogm Prompt Ogm xx 0b 01 00 Groups Directory Shipping 03 E6 81 Name ogm Prompt Ogm
96. byName PH Group DelMemberbyName PH Sub ExitOrAskForExt Or enter NT027 PH_Net_Lv_AskForExtOrGrpAtNode Or please say the first few letters of the person s last name SC019 PH Dir PleaseSayLetters Or at the tone please say the first few letters of the SC018 PH Dir PleaseSayLetters person s last name Or to spell the person s name enter pound pound SR047 PH Leave AskForExt PH Leave AskForExtO PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt PH Sub ExitOrAskForExt PH Net Lv AskForExtOrGrpOrNode Otherwise I ll list the available documents now FX030 PH_Fax_HearList Otherwise I ll make sure your message is delivered SR020 PH Box FirstEditMenu Otherwise I ll send your message now GL026 PH Opt ForUrgentEnter4 Otherwise just enter star GL027 PH HvmAdm EnterToReset Over DT024 SUBPH_NumberTrailing SUBPH_DateTime PH Leave NumberHaveNotHeard p m DT034 SUBPH Time Personal options complete Would you like to review SP056 PH Sub PersonalOptionsComplete them Playback paused SL045 PH Pause PlaybackPaused 20 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Please contact your system representative ER029 PH GAEN DiskRedundancy PH GAEN DiskOptimisation PH GAEN TapeBackup PH GAEN DiskFullDebug PH GAEN Disk
97. chive Would you like me to deliver this to your usual fax FM021 PH FaxCk LikeToDeliverUsualNum machine Would you like message options SL103 PH Sub Ask MessageOptions Would you like special delivery for this message SD004 PH Sub LikeSpecialDeliveryRedir PH Spdl LikeSpecialDelivery Would you like special delivery for this reply SD005 PH Spdl LikeSpecialDeliveryRep Would you like to access system manager options SY069 PH Sys LikeToBeSysMgr Would you like to access your setup options SP001 PH Sub LikeToAccessSetup 36 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Would you like to add members to this group list GR034 PH Group LikeToAddMembers Would you like to add members to this group GR033 PH Group LikeToAddToThisGroup Would you like to add one SY040 PH SysMgr DoesNotHaveMailbox Would you like to be listed in the directory so that outside callers may reach you just by knowing your name Enter 1 for Yes or 2 for No SS008 PH Sub LikeIncludedInDirectory Would you like to be transfered to the operator SC009 PH Spr GotoOperator Would you like to cancel this message SR006 PH Leave WouldYouLiketoCancel Would you like to change a mailbox SY061 PH SysMgr ChangeBox Would you like to change
98. curityCodeNow Please hold on while I try that extension MB009 PH Xfer HoldOn Please hold while I try the fax machine Remember 020 PH Xfer HoldOn press the start button when you hear the tone Please hold while I page MB024 PH Box PleaseWaitForPage Please pickup MB025 PH Box PleasePickup Please reenter your new security code to confirm it SP025 PH Sub EnterSecurityCode Please repeat the extension number SC007 PH Spr DidNotRecRepeat Please say the command add to listen or rerecord 8 015 Not used in current version Please say the command extension operator or 5 017 PH Spr OpenLineHelp directory Please say the extension number again SC004 PH Spr InvalidExtension Please say the extension number of the person you are SC002 PH_Spr_SayExtension trying to reach Please see your system manager if you need more 057 FaxCk SysFailedReceiving information about why this fax couldn t be received Please select your type of edit by saying the command SC016 PH Box FirstEditMenu add to listen or rerecord PH Box NextEditMenu Please state what it s about FB002 Not used in current version Please state what this fax 15 about FB003 PH Fax Annotate Please state who should receive this fax and what it s 019 PH Fax AnnotatePublic about Please try again later GL024 PH_Sub_CantAccessSetupOptions Please wait while I transfer you to the pager service 031 PH Box TransferToPagerService
99. d in the disk storage system ER037 PH RAIDFanFail A fax delivery you requested was incomplete You FM061 PH FaxCk CouldntDeliver requested the delivery A fax you sent could not be transmitted 081 PTF CannotIransmit Prompts by text TABLE 1 7 Prompts by text Prompt Phrases containing prompt A message to this group is still being copied Continue GR064 PH Group ContinueEditGroup editing this group A power supply has failed in the disk storage system ERO18 PH GAEN DiskPowerSupplyDown A problem has been detected ER028 PH GAEN SerialIntegrationDown PH GAEN PowerSupplyFanDown PH GAEN HeatProblem PH GAEN CPUFanDown PH GAEN DiskErrNonCritical PH GAEN DiskErrCritical PH GAEN DiskDriveDown PH GAEN DiskPowerSupplyDown PH GAEN VoiceBoardDownCantDialout PH GAEN UPSEngaged PH GAEN FaxDown PH VoiceBoardDown PH GAEN AlarmUnitDown PH GAEN AlarmUnitBatteryLow PH GAEN AlarmUnitModemDown PH GAEN PMSLinkDown PH GAEN PowerSupplyBadVoltage PH GAEN TapeNeedsCleaning PH GAEN DiskFanDown PH GAEN PowerSupplyDown PH GAEN AlarmUnitHeatProblem PH GAEN VoiceBoardDownCantAnswer PH GAEN VoiceBoardDownCantDoLamps PH RAIDFanFail PH GAEN Fax CantReceiveOrDeliver PH GAEN Fax CantReceive PH GAEN Fax CantDeliver a m DT033 SUBPH_Time Add complete SY028 PH SysMgr AddComplete Add the subscriber and change the group
100. d to PH Box RoutedByClient 019 Not used in current version Not used in current version 84 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 TABLE 3 Prompts by phrase name This table provides a list of the system phrases The phrase name sorted alphabetically by phrase name The list The phrase text The prompts associated with the phrase Phrase name Phrase text Includes prompts PH Box AllPagePortsBusy Now All page ports are busy now MB026 PH Box BadlDorPassword I m sorry the security code you entered isn t MB002 correct I did not hear your selection Please MB001 reenter your selection now PH Box CanNotPageNow I m sorry I cannot page now MB028 PH Box ClientNowAvail interrupt tone lt Name gt The person you are VC010 trying to reach Would like to take your call Is 017 now available to take your call To connect enter VC001 1 To leave a message enter 2 To continue VC016 leaving a message enter 2 Is now available I will VC002 attempt to put you through VC004 V C003 VC005 PH Box ClientWantsYouToHold lt gt The person you are trying to reach MB017 Would like you to hold VC006 PH Box DidNotAnswerpage did not anwer page MB027 PH Box FirstEditMenu I m sorry maximum recording time was exceeded MB014 Would you like to listen to
101. d you like to change your personal options 5 016 PH Sub LikeToChangePhoneNumber Would you like to change the current phone SP010 number it SP014 PH Sub LikeToChangeRecordName Would you like to change your recorded name 5 050 PH Sub LikeToChangeSpelledName Would you like to change your spelled name 5 051 PH Sub LikeToChangeTransfer Would you like to change call transfer SP062 PH Sub LikeToChangeTransorDlv Would you like to change your transfer or delivery SP046 options PH Sub LikeToDoAnythingElse Would you like to do anything else 5 003 PH Sub LikeToSetSecurityCode Would you like to set your security code Enter 1 SPO18 for Yes or 2 for No GL 006 112 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Sub ListingInDirectorylsNow Your listing in the directory is now off on Shall I SP052 turn it on leave it on GL 007 GL008 GL009 GL010 Sub LowOnSpace The voicemail system is running low on recording GL011 space Please delete all unnecessary messages PH Sub MainMenu Main Menu 017 PH Sub MakeThisCurrentGreeting Would you like to make this greeting active SP035 PH Sub MsgHandlingMenu To edit enter 4 change special delivery 5 address SL106 to others 6 send message star SL136 PH Sub MsgHandlingRedirectMenu
102. dbye PH Box VoiceDetectBoxGoodbye PH Box Goodbye 017 person you are trying to reach PH Box NamelsGone PH Hold NamesStillBusy PH Box ClientNowAvail PH Box ClientWantsYouToHold PH Box RoutedByClient PH Box RoutedByClientChoices PH Box GreetingIntro MB018 Call transferred PH Chk TransferredToFax MB019 Please state who should receive this fax and what it s PH Fax AnnotatePublic about MB020 Please hold on while I try the fax machine Remember PH Xfer HoldOn press the start button when you hear the tone 021 If you d like to listen to your message enter 2 PH Box FirstEditMenu MB022 I ll record your message at the tone When you are PH Fax AnnotateFollowup finished please stay on the line to be transferred to a fax machine MB024 Please hold while I page PH Box PleaseWaitForPage MB025 Please pickup PH Box PleasePickup MB026 page ports are busy now PH Box AllPagePortsBusyNow MB027 did not answer the page PH Box DidNotAnswerPage MB028 I m sorry I cannot page now PH Box CanNotPageNow MB029 Please enter a number where your call can be returned PH Box PleaseEnterCallback MB030 has been paged PH_Box_HasBeenPaged 031 Please wait while I transfer you to the pager service PH Box TransferToPagerService 032 You have a call on PH Box PleasePickUp 001 check new messages enter 4 leave messages 5 PH Opt ToCheckNewMessages review old messages 6 setup options 7 PH SM Opt ToCheckNewMessages 00
103. direct 9 save as new 0 Prompts by text TABLE 1 31 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt To check next enter 5 delete 6 archive 7 time stamp 8 ME029 PH Chk MAM VMNet NotResendable redirect 9 save as new 0 To check next enter 5 delete 6 archive 7 time stamp 8 ME027 PH Chk MAM FaxMsg NoFax New save as new 0 To confirm cancellation enter 1 SR030 PH Leave ToConfirmCancel To confirm this selection enter 1 to cancel it enter 2 FX013 PH Fax YouSelected To confirm enter 1 SR046 PH Leave Confirm PH Group ConfirmorDelete To confirm enter 1 To hear the next name enter 2 DR030 PH Dir NameYesOrNo To confirm enter 1 to try again enter 2 GI004 PH Box YouEntered To connect enter 1 VC002 PH Box ClientNowAvail To continue leaving a message enter 2 VC003 PH Box ClientNowAvail To continue playing enter 8 SL046 PH Pause PauseToPlay To continue recording enter 8 SR016 PH Rec RecordingPaused PH Rec EnterPauseToContinue To continue system maintenance enter 1 To quit enter 2 SY068 PH Sys SysMgrContinueMenu To continue to hold enter 1 to leave a message 2 to try HD006 PH Hold YouAreInLine another extension 3 You must enter a digit to remain connected To continue to hold please say yes to stop holding HD034 PH Hold YouAreInLine remain silent To co
104. dsFreeOfferUsual Num deliver this fax to your usual fax machine 025 FaxCk IncludingFaxes Including one fax lt Number gt faxes 014 015 SUBPH_NumberString 013 PH FaxCk LikeToDeliver Deliver this these fax es 017 018 FaxCk LikeToDeliverThis Deliver this fax 019 FaxCk LikeToDeliverUsualNum Would you like me to deliver this to your usual 021 machine PH FaxCk LikeToRedeliverThis Deliver this fax again 020 FaxCk MenuEnterNum To use a different fax machine enter 2 024 FaxCk MenuOfferNum To deliver to Name enter 1 FM022 014 FaxCk MenuOfferUsualNum To deliver to your usual fax machine enter 1 023 PH FaxCk NoDeliveryOffer Half second of silence GL001 PH FaxCk NoFaxToDeliver No fax to deliver 042 FaxCk This fax cannot be delivered since no phone FM027 number has been specified PH FaxCk NoRedirect This message cannot be redirected 074 FaxCk NotFaxMachine This does not appear to be a fax machine FM063 PH FaxCk SaveFaxAsNew Save this these fax es as new 028 073 FaxCk SaveFaxAsOld Archive this fax 048 FaxCk SysFailedReceiving Please see your system manager if you need more 057 information about why this fax couldn t be received 96 TABLE 3 Prompts by phrase name Doc No 8558 Release 1
105. e 5 pager 6 spare phone 7 fax machine 8 Message saved as new 51 028 Chk SavedAsNew Message saved SR022 PH Leave MessageSaved Messages to review SL041 PH Chk YouHaveReview PH Chk MsgHas Minutes DT027 PH Chk TotalTime Monday leading DT036 SUBPH Days Monday Trailing 001 SUBPH Days New faxes Trailing 012 FaxCk YouHaveFaxes PH FaxCk YouStillHaveFaxes New messages 51040 Chk YouHaveNew PH Chk YouStillHaveNew PH Chk MsgHasntGot PH Chk MsgHas PH Chk MsgGotAIl PH Chk MsgLeft nineteenth DT061 SUBPH_DayOfMonth ninth DT051 SUBPH DayOfMonth No fax to deliver FM042 PH FaxCk NoFaxToDeliver No receipt SD015 PH Spdl MarkedReceiptSK No security code has been set SP017 PH Sub NoSecurityCodeHasBeenSet Not entered Please note that you should enter a spelled 5 042 PH Sub NumbersToLastName name Not entered The group cannot be added without a group GR002 PH Group NotEnteredNeedsName name Not entered The group cannot be added without a group 005 PH Group NotEnteredNeedsName number Not entered The group number will not be changed GR003 PH Group NotEnteredNeedsName Not entered The group s spelled name will not be GR006 PH Group NotEnteredNeedsName changed Not private SD010 PH Spdl MarkedPrivateSK Not recorded 5 063 Sub YourRecordedNamels Not recorded Please note that it is best to have a recorded SP028 PH Sub YourNewNamels name 18 TABLE 1 Prompts by text Doc No 8558
106. e LikeToReviewGroup Message Your last message to this group is still being copied SR048 Wouldyou like to review it 5 033 PH Leave ListentotheRest Listen to the rest SL030 PH Leave MessageSaved Message saved SR022 PH Leave NodelsOutOfService That remote site 15 not active NTO015 PH Leave NoSuchExtensionOrName I m sorry there is no such extension number 5 013 There are no further matches to the group number GR030 you entered There are no further matches to the 5 004 three letters you entered PH Leave NotRecorded not recorded 5 063 Leave NumberHaveNotHeard Over lt Number gt people have not heard this DT024 message SUBPH_NumberTrailing SR025 PH Leave PersonHasNotHeardLast This person hasn t heard your last message Would 86029 you like to review it 5 033 PH Leave PersonHasNotHeardMsg has not heard this message SL063 104 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Leave RecordingthenBeep Recording SR042 PH Leave SendingGroupMessage Sending group message SR040 PH Leave ShouldListNotHeardMsg List who has not heard this message SR024 PH Leave SorryCantAccess I m sorry I can t presently access GL014 PH Leave StillLikeLeaveMessage Would you still like to leave this pers
107. e extension at any time DR003 PH Dir YouMayEnterExt You may leave a voice message at the tone FB005 PH Fax WontHoldSoTakeMsg You must delete an existing mailbox before you can add a new one SY070 PH SysMgr DoesNotHaveMailbox You sent the fax FM082 PH PTF CannotTransmit You still have one new fax 11 FaxCk YouStillHaveFaxes You still have one new message SL037 PH Chk YouStillHaveNew You still have one urgent message 51068 PH Chk YouStillHaveUrgent You still have SL038 PH_Chk_YouStillHaveNew PH_Chk_YouStillHaveUrgent PH_FaxCk_YouStillHaveFaxes You will have the same greeting for when you are not SS014 PH_Sub_WillHaveSameGreeting available and when you are on the phone At the tone please record your personal greeting You will have two greetings At the tone please record 55013 PH Sub WillHaveTwoGreetings your standard greeting for when you are not available Prompts by text TABLE 1 41 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt You will not be listed in the directory since a listing 55010 Sub YouHaveNotBeenListed requires both your recorded name and a spelled name Callers will have to know your extension number to reach you or leave you a message Your alternate greeting 1s SP040 PH Sub YourGreetinglIs Your busy greeting is 5
108. e prompt number The phrase or phrases that use the prompt Prompts by text Prompt Phrases containing prompt and firmware version SY083 PH SysMgr FirmwareVersion and left a message 51004 Not used current version and the maximum number of mailboxes you may add SY039 PH SysMgr DoesNotHaveMailbox has been reached arrived FM068 FaxCk ArrivedAt but left no reply 51005 Chk ButLeftNoReply but all fax ports were busy 056 FaxCk CallerCouldntHold 51113 Chk By did not answer the page MB027 PH Box DidNotAnswerPage does not have a mailbox SY038 PH SysMgr DoesNotHaveMailbox enter FX018 PH_Fax_ForNameEnterNumber faxes FM072 PH FaxCk ConfirmDelivery finishing editing star SL135 PH Sub EditMsgMenuMenu for groups and remote sites NT026 PH Leave AskForExtOr PH Net Lv AskForExtOrGrpOrNode for remote sites NT033 Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt for FX017 PH Fax ForNameEnterNumber from SL042 PH Chk RecordedAt PH Chk From PH FaxCk ArrivedAt got all your messages and left a message 51 058 Chk MsgGotAIl PH Chk GotAndLeft got all your messages and left an urgent message 51 059 Chk MsgGotAIl PH Chk GotAndLeft got all your messages and left 51057 PH Chk MsgGotAIl got the message you se
109. eAny Would you like to leave this group an additional message SR002 PH Leave LikeLeaveGroupAnother Would you like to leave this person an additional SR007 PH Leave LikeLeavePersonAnother message Would you like to list all your groups GR048 PH Group LikeToListAllGroups Would you like to list members of this group GR049 PH Group LikeToListMembers Would you like to listen rerecord or send this message SC020 PH Box FirstEditMenu Would you like to make any more changes to this group GROSI PH Group LikeToChangeMore Would you like to make changes to another group GR052 Not used in current version 38 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Would you like to make this greeting active SP035 PH Sub MakeThisCurrentGreeting Would you like to record a message for this group now 53 PH Group RecordMessageNow Would you like to record a personal greeting SM005 PH SBOwn LikeToRecordGreeting Would you like to record a voice name SM004 PH SBOwn LikeToRecordVoiceName Would you like to record an introduction SL023 PH Leave LikeRecordIntroduction Would you like to redirect this message to anyone else 51027 PH Leave LikeToRedirect Would you like to redirect this SL022 PH Chk LikeToRedirect Would
110. ease 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts Sub WhenCallersCantReachYou When callers can t reach you directly they will go to 55007 your voice mailbox To encourage callers to leave you a message your mailbox should include a personal message to greet them PH Sub WillHaveSameGreeting You will have the same greeting for when you are 55014 not available and when you are on the phone At the GL025 tone please record your personal greeting When you re finished enter star PH Sub WillHaveTwoGreeting You will have two greetings At the tone please SS013 record your standard greeting for when you are not GL025 available When you re finished enter star PH Sub WouldYouLikeToChange Would you like to change it them Enter 1 for 5 014 Yes or 2 for No SP047 GL006 PH Sub WouldYouLikeToDelete Would you like to delete your security code Enter SP022 Code 1 for Yes or 2 for No GL006 PH Sub WouldYouLikeToRerecord Would you like to rerecord your alternate SP036 standard busy greeting SP037 SP081 PH Sub WouldYouLikeToSwitch Would you like to switch to your standard SP039 alternate greeting SP038 PH Sub YouHaveNotBeenListed You will not be listed in the directory since a listing SS010 requires both your recorded name and a spelled name Callers will have to know your extension number t
111. edirectMenu sent SR023 PH Chk SentAt system manager options 0 SY072 PH SM Opt NewMessages PH SM Opt HearReceipts PH SM Opt NoNewHearReceipts PH SM Opt LeaveMessages PH SM Opt NoNewLeaveMessages PH SM Opt ToCheckNewMessages transmitted NT038 PH Chk RecordedAt urgent messages 51 073 PH Chk YouHaveUrgent PH Chk YouStillHaveUrgent PH Chk MsgHasntGot PH Chk MsgHas PH Chk MsgGotAIl PH Chk MsgLeft using driver version SY082 PH SysMgr DriverVersion Voicemail ports are active SY081 PH SysMgr PortsActive was transmitted NT021 PH Chk NetReceipt Was transmitted SR035 Not used in current version will be sent immediately SR036 PH Spdl SentImmediately Will be sent 5 021 Spdl WillBeSent Without voice annotation 016 FaxCk YouHaveVoicelessFaxes would like to transfer you to VC013 PH Box RoutedByClient lt 1 millisecond of silence GL021 Leave Beep PH_Fax_AnnotateFollowup PH SysMgr WillRecordItNowBeep second of silence GL002 PH Dir GroupName PH Dir EndOfGroup PH Dir ToStartHearAgain lt 2 seconds of silence 015 Not used in current version lt 3 seconds of silence GL 003 PH Dir EndPause PH Fax ShortHoldPhrase 5 seconds of silence Okay I ll fax the documents you ve selected FX029 PH Fax RequestDoc Half second of silence GL023 PH Chk ReviewDelay Prompts by text TABLE 1 3 Xen Mail CTI Conversation Guide
112. ep PH Sub ChooseACodeWillNotForget PH Sub EnterSecurityCode PH Sub OneWayPeopleKnow PH Sub EnterNewPhoneNumber PH Spdl EnterTime PH Opt ToHearMessageEnter4 PH Opt ToHearMessageNotHeard PH Opt ForUrgentEnter4 PH Group RecordGroupName PH Fax EnterFaxNumber PH Net EnterExt PH Box GatherPhoneNumber PH Box GatherAccountNumber PH Sub EnterSecurityCodeNow PH Sub WillHaveTwoGreetings PH Sub WillHaveSameGreeting PH Sub RecordBusyGreeting PH Sub RecordPersonalGreeting PH SysMgr EnterFaxExtension While you are holding you may enter 2 to add to your FB019 PH Fax HoldOptions voice message or 3 to try another extension at any time While you are holding you may enter 2 to continue with VC007 PH Hold HoldOptions your message or 3 to try another extension at any time While you are holding you may enter 2 to leave a HD008 PH Hold HoldOptions message or 3 to try another extension at any time While you are holding you may enter 2 to leave a voice FB020 PH Fax HoldOptions message or 3 to try another extension at any time Who may I say is calling MBOI1 PH Xfer WhomlsCalling Will be delivered shortly FM031 PH FaxCk ConfirmDelivery Will be sent according to the network delivery schedule SR049 PH Spdl SentImmediately With return receipt requested SD016 PH Spdl WithReceipt Would like to take your call 001 PH Box ClientNowAvail Would like you to hold VC006 PH Box ClientWantsYouToHold Would you like me to archive this 51 014 Chk LikeToAr
113. er ofthe person you would NT001 like to leave a message for PH Net EnterExt Prompts by text TABLE 1 21 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Please enter the extension number SR012 PH Leave AskForExt PH Leave AskForExtOr PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt PH Net Lv AskForExtOrGrpOrNode Please enter the extension or SR043 PH Leave AskForExtOr PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt PH Net Lv AskForExtOrGrpOrNode Please enter the first few letters of the person s last name DRO31 PH Dir PleaseEnterLetters Please enter the first three letters of the group s name GR016 PH Group EnterFirst3 Letters Please enter the first three letters of the person s first name DRO00I Not used in current version First name directory Please enter the first three letters ofthe person s last name Last name directory Please enter the first three letters of the person s first name SR003 PH Leave AskForName First name directory PH Group AddMemberbyName PH Group DelMemberbyName Please enter the first three letters of the person s last name PH Group ContAddMemberbyName Last name directory PH Group ContDelMemberbyName Please enter the first three letters of the person s last name NT030 PH_Net_Lv_AskForNameAtNode at
114. er the SR003 letters now GL004 DR002 PH Group ContinueEditGroup A message to this group is still being copied GR064 100 TABLE 3 Continue editing this group Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Group Created Private Open group created Ready to add the first GRO21 member to this group Local access group created GR022 Ready to add the first member to this group GR071 PH Group DelMemberbyExt To delete a member please enter the extension GR057 number for remote site or to spell the person s SR012 last name enter pound pound To exit enter star SR043 SR047 GL017 PH Group DelMemberbyName To delete a member please enter the first three GR057 letters of the person s last name For Q enter 7 for SR003 Z enter 9 Or enter pound pound to select the GL004 extension number To exit enter star GL005 GL017 PH Group EnterFirst3Letters Please enter the first three letters of the group s GR016 name For Q enter 7 for Z enter 9 GL004 PH Group EnterGroupNumber Please enter the three digits of the group number GRO61 PH Group GroupNumber Group number Number GRO13 SUBPH_NumberString PH Group HasTheFollowing Members has the following members GR015 PH Group
115. et PH Leave HasntHeardLast 51 008 Your message box has a message PH Chk YourMessageBox 51 009 message is PH Chk FirstNextMessagels PH Chk TheMessagels PH Chk MessageForGroup 51010 There s also this message PH Chk AlsoThisMessage TO TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 51011 This is a message for PH Chk FirstNextMessageFor PH Chk MessageForGroup PH Chk ThisIsAMessageFor 51012 If you d like to leave message I ll record it now PH Leave LikeToLeave SL013 Please enter your personal security code PH Sub EnterPersonalCode 51014 Would you like me to archive this PH Chk LikeToArchive 51015 For no reply enter 2 Otherwise record your message Chk ForNoReply now 51016 There are no further messages PH Chk YouStillHaveNew PH Chk YouStillHaveUrgent PH Chk NoFurther 51017 This is the voicemail system calling with a message for PH HelloIlHaveACallFor 51018 Recorded PH Chk RecordedAt SL019 For PH FaxCk ArrivedAt SL020 Would you like to review or redirect old messages Not used in current version 51021 Has old message to review PH Chk MsgHas 51022 Would you like to redirect this PH Chk LikeToRedirect SL023 Would
116. et RemoteNode PH Net SubscriberAtNode PH Net GroupNumberAtNode PH Net Lv AskForNameAtNode PH Net Lv AskForExtOrGrpAtNode PH Net Lv AMIS AskForExtAtNode PH Net Lv AMIS ExtNeededAtNode PH Net Lv AskForGrpAtNode PH Net Grp AskForExtAtNode PH Net Grp AskForNameAtNode PH GAEN NetNodeOut Repeat message pound ME035 PH Chk MAM Subscriber New PH Chk MAM Subscriber Old PH Chk MAM Box New PH Chk MAM Box Old PH Chk MAM FaxMsg Fax New PH Chk MAM FaxMsg NoFax New PH Chk MAM VMNet ResendableNew PH Chk MAM VMNet NotResendable PH Chk MAM FaxMsg Fax Old PH Chk MAM FaxMsg NoFax Old PH Chk MAM VMNet ResendableOld Reset complete SY026 PH SysMgr ResetComplete Saturday leading DT041 SUBPH Days Saturday Trailing DT006 SUBPH Days Save these faxes as new 073 FaxCk SaveFaxAsNew Save this fax as new 028 FaxCk SaveFaxAsNew Saved messages SL134 PH Chk GuestHasSavedMsgs Schedule options complete Would you like to review them D S017 PH Sub ScheduleOptionsComplete Second second Seconds DT028 DT044 DT029 Not used in current version SUBPH DayOfMonth PH Chk TotalTime Selection canceled FX014 PH Fax ConfirmedCancelled Selection confirmed FX027 PH Fax ConfirmedCancelled Send it this way SD002 PH Spdl SendThisWay Send this fax again 083
117. etings PH Sub WillHaveSameGreeting PH Sub RecordBusyGreeting PH Sub RecordPersonalGreeting PH SysMgr EnterFaxExtension GL026 Otherwise I ll send your message now PH Opt ForUrgentEnter4 GL027 Otherwise just enter star PH HvmAdm EnterToReset GL030 To try again enter pound Not used in current version GL031 To reply enter 1 for no reply enter 2 Not used in current version GL032 To rerecord enter pound PH Box FirstEditMenu PH Box NextEditMenu PH Sub EditMsgYesNoMenu GR001 This person is already a member PH Group ThisPersonlsAMember GR002 Not entered The group cannot be added without a group Group NotEnteredNeedsName name GR003 Not entered The group number will not be changed PH Group NotEnteredNeedsName GR004 Not recorded The group cannot be added without a PH Group TheVoiceNamels recorded name GR005 Not entered The group cannot be added without a group Group NotEnteredNeedsName number GR006 Not entered The group s spelled name will not be PH Group NotEnteredNeedsName changed GR007 Can others send a message to this group PH Group CanOtherSendToThis GR008 Do you want to change the group number PH Group ChangeNameorNumber GR009 Do you want to change the group s spelled name PH Group ChangeNameorNumber GR010 Do you want to change the group s recorded name PH Group ChangeRecordedName GRO11 Do you want to delete this member PH Group ConfirmorDelete GR012 I m sorry I cannot presently change this group PH Group Sorr
118. g NM074 SUBPH NumberTrailing 75 Trailing NM075 SUBPH NumberTrailing 76 Trailing NM076 SUBPH NumberTrailing 71 Trailing NM077 SUBPH NumberTrailing 78 Trailing NMO078 SUBPH NumberTrailing 79 Trailing NM079 SUBPH NumberTrailing 8 Leading NM108 SUBPH NumberLeading 8 Trailing 008 SUBPH NumberTrailing 8 new messages 51 085 SUBPH 1 10NewMessages 80 Trailing NM080 SUBPH NumberTrailing 81 Trailing NMO081 SUBPH NumberTrailing 82 Trailing NM082 SUBPH NumberTrailing 83 Trailing NM083 SUBPH NumberTrailing 84 Trailing NM084 SUBPH NumberTrailing 85 Trailing 085 SUBPH NumberTrailing 86 Trailing NMO086 SUBPH_NumberTrailing 87 Trailing 087 SUBPH NumberTrailing 88 Trailing NM088 SUBPH_NumberTrailing 89 Trailing 089 SUBPH NumberTrailing 9 Leading NM109 SUBPH NumberLeading 9 Trailing NM009 SUBPH_NumberTrailing 9 new messages 51 086 SUBPH 1 10NewMessages 90 Trailing NM090 SUBPH NumberTrailing 9 Trailing NM091 SUBPH NumberTrailing 92 Trailing NM092 SUBPH NumberTrailing 93 Trailing NM093 SUBPH NumberTrailing 94 Trailing NM094 SUBPH NumberTrailing 95 Trailing NM095 SUBPH NumberTrailing 96 Trailing NM096 SUBPH NumberTrailing 97 Trailing NM097 SUBPH NumberTrailing 98 Trailing NM098 SUBPH NumberTrailing 99 Trailing 099 SUBPH NumberTrailing A disk drive has failed ER017 PH GAEN DiskDriveDown A fan has failed in the disk storage system ER032 PH GAEN DiskFanDown A fan has faile
119. ges SL103 Would you like message options PH Sub Ask MessageOptions SL104 Edit this message PH Sub Ask EditMsg SL105 Send this to anyone else PH Sub Ask SendToAnyoneElse SL106 To edit enter 4 change special delivery 5 address to PH Sub MsgHandlingMenu others 6 SL107 To add enter 1 listen 2 PH Sub EditMsgYesNoMenu SL108 To add enter 4 listen 5 rerecord 6 PH Sub EditMsgMenuMenu SL109 To exit enter star PH Sub ExitOrAskForName PH Sub ExitOrAskForExt SL110 Enter the first three letters of the person s last name Last Sub ExitOrAskForName name directory Enter the first three letters of the person s person name First name directory 51111 Enter the extension or PH Sub ExitOrAskForExt 51 112 Enter the extension number PH Sub ExitOrAskForExt SL113 by PH Chk By 51114 Message deleted PH Chk MessageDeleted 51115 Message archived PH Chk MessageArchived SL116 I m sorry You cannot reply to this message PH Chk SorryCannotReply SL117 Your message has been sent again PH Chk MessageSentAgain SL118 Edit this introduction PH Sub Ask EditIntro 51119 I m sorry There is no previously recorded introduction to Sub NolntroToListenTo listen to SL120 I m sorry There is no previously recorded message to PH Sub NoMsgToListenTo listen to 51121 edit enter 4 change special delivery 5 PH Sub MsgHandlingRedirectMenu SL122 In your message box PH Chk InYourMessageBox SL123 Your reply has been sent PH Chk YourReplyH
120. gm xx 0b 00 00 Transaction Directory Who s calling please 01 00 00 Int02 0gm Prompt Ogm xx 0b 00 00 Transaction Directory At what number can you be reached 01 00 00 Int03 ogm Prompt Ogm xx 0b 00 00 Transaction Directory What s this in reference to 01 00 00 Int04 ogm Prompt Ogm xx 0b 00 00 Transaction Directory What additional message would you like to leave 01 00 00 Int0S ogm Prompt Ogm xx 0b 00 00 Transaction Directory Thank you make sure your message gets attention 01 00 00 Int06 0ogm Unnumbered prompts TABLE 4 123 Xen Mail CTI Conversation Guide 124 4 Unnumbered prompts Doc No 8558 Release 1 0 June 2004 Shortcuts Use shortcuts to accelerate your responses to the system Voice messaging Enter your personal ID and security code if required then enter the following shortcuts to do these tasks Task Shortcut Task Shortcut Check new messages 4 Change your security code Boja Leave a message 5 Turn call transfer off 7 6 4 2 Review old messages e Tum call transfer on 71161741121 Change setup options 7 Change the telephone number for 2 call transfer Switch personal greetings z 4 5 Turn call screening options off te 4 Jc Change your standard greeting z 4 Add a message group 71151141 Change your alternate greeting z 4 7 Edita message group 71 51 51 Ch
121. he numbers corresponding to the first three letters of the Group TheNumberls group s name are GR029 There no matches to the group number you entered Group NoMatches GR030 There are no further matches to the group number you PH Leave NoSuchExtensionOrName entered PH Group NoMatches GR031 There are no matches to the three letters you entered PH Group NoMatches PH Group NoMoreMatches GR032 There are no groups PH Group ThereAreNoGroups GR033 Would you like to add members to this group PH Group LikeToAddToThisGroup GR034 Would you like to add members to this group list PH Group LikeToAddMembers GR035 Would you like to change the name of this group PH Group LikeToChangeName GR036 This group has no members PH Group NoMembers GR037 There are no matches to that extension number PH Group NoMoreMatches GR038 Would you like to change this PH Group LikeToChangeThis GR039 Would you like to change your groups PH Sub LikeToChangeGroups GR040 Would you like to continue with group maintenance PH Group LikeToContinueMaint GR041 Would you like to create a new group PH Group LikeToCreateNewGroup 58 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt GR042 Would
122. he three digits of the group number PH Leave AskForGroupNumber PH Group EnterGroupNumber GR062 Is number PH Group NameAndOrNumber GR063 Open Group number PH Group OpenLocalNameAndOrNumber GR064 A message to this group is still being copied Continue PH Group ContinueEditGroup editing this group GR065 To add this subscriber you must turn off dispatch PH Group AddTurnOffDispatch distribution for this group Groups with dispatch distribution can only have members at the local site GR066 To add this subscriber you must make this a local access PH Group AddChangeToLocalAccess group However local access groups cannot be used by remote sites GR067 Add the subscriber and change the group PH Group AddChangeToLocalAccess PH Group AddTurnOffDispatch GR068 Group changed PH Group MemberAddedOrNot GR069 Member not added PH Group MemberAddedOrNot GR070 Can subscribers at other sites send messages to this group Group CanRemoteSendToThis GR071 Local access group created Ready to add the first member Group Created to this group Prompts and phrase names by prompt number TABLE 2 59 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt GR072 Local access group PH Group OpenLocalNameAndOrNumber HD001 I m sorry all lines are busy PH Hold AllStillBusy HD002 I m sorry all lines are still busy PH Hold Al
123. her group number Continue reviewing this message SL076 PH Chk ContinueReviewingThis Days ago at DT025 SUBPH_ DateTime December DT019 SUBPH_Month Deleted GL018 PH Group AddedorDeleted Deletion complete 5 024 SysMgr DeletionComplete Deliver these faxes FM018 PH FaxCk LikeToDeliver Deliver this fax again FM020 PH FaxCk LikeToRedeliverThis Deliver this fax 017 FaxCk LikeToDeliver Deliver this fax 019 FaxCk LikeToDeliverThis Delivery options complete Would you like to review DS019 PH Sub DeliveryOptionsComplete them Delivery to your fax machine is FM004 PH Div MessageDeliveryIs Do not disturb is currently SP088 PH Sub DoNotDisturbIs Do you want to change the group number GR008 PH Group ChangeNameorNumber Do you want to change the group s recorded name GR010 PH Group ChangeRecordedName Do you want to change the group s spelled name GR009 PH Group ChangeNameorNumber Do you want to delete this member GRO11 PH Group ConfirmorDelete Edit this introduction 51118 Sub Ask EditIntro Edit this message SL104 PH Sub Ask EditMsg eighteenth DT060 SUBPH_DayOfMonth eighth DT050 SUBPH DayOfMonth eleventh DT053 SUBPH_DayOfMonth End of urgent messages 51055 PH Chk EndOfUrgent 10 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide
124. hes PH Net NoSuchExtensionOrName I m sorry this feature has not been implemented SCOI1 PH Spr NotImplemented I m sorry this schedule has a delivery mode that cannot be DS026 PH Div NoChangeOverPhone changed over the phone I m sorry Subscribers at NT024 PH Net Lv AMIS ExtNeededAtNode I m sorry The system greetings cannot be changed SY077 PH SysMgr CantChangeGreetings I m sorry There is no previously recorded introduction to 51119 PH Sub NolntroToListenTo listen to I m sorry There is no previously recorded message to SL120 PH Sub NoMsgToListenTo listen to I m sorry This mailbox or its messages now inuse SY012 PH SysMgr CantAccessMailbox Please try again later I m sorry You cannot reply to this message 51116 Chk SorryCannotReply I m sorry Your security code should be 3 to 10 digits SP077 PH Sub ShouldBeThreeToTen I m sorry FX008 PH Fax NumberNotValid I m sorry SC013 PH Spr InvalidExtension I m switching to your alternate greeting which currently SP033 PH Sub SwitchingToGreeting 15 I m switching to your standard greeting which currently 5 034 PH Sub SwitchingToGreeting 15 In addition to voice messages outside callers may leave 075 PH Sub YourFaxBoxIs you faxes by entering your fax extension Your fax extension is Is a toll call which is not permitted FX024 PH Fax NumberNotValid Is not a valid area code and phone number FX023 PH Fax NumberNotValid Is now available I will attempt to put you through
125. hine say yes To cancel PH Fax YouAreInLine your fax and leave a message remain silent 001 Message delivery For your work phone enter 4 home PH Opt MessageDelivery phone 5 pager 6 spare phone 7 fax machine 8 FM002 To change the phone number enter 4 schedule 5 delivery PH Opt ToChangeThePhoneNumber mode 6 fax notification 7 FM003 Change delivery to your fax machine PH Dlv LikeToChangeFaxMachine FM004 Delivery to your fax machine is PH Dlv MessageDeliveryIs 005 This phone rings to you when you have a fax PH Dlv PhoneNotifiesForFax 006 This phone does not ring to tell you when you a fax Dlv PhoneNotifiesForFax FM007 You have no new faxes PH FaxCk YouHaveFaxes 008 You have one new fax PH FaxCk YouHaveFaxes 009 There is one new fax PH FaxCk YouHaveVoicelessFaxes 010 FaxCk YouHaveVoicelessFaxes 11 You still have one new fax PH FaxCk YouStillHaveFaxes FM012 New faxes Trailing PH_FaxCk_YouHaveFaxes PH_FaxCk_YouStillHaveFaxes 013 Faxes Trailing PH FaxCk IncludingFaxes 014 including PH FaxCk IncludingFaxes 015 including one fax PH FaxCk IncludingFaxes FM016 Without voice annotation FaxCk YouHaveVoicelessFaxes FM017 Deliver this fax PH FaxCk LikeToDeliver 018 Deliver these faxes PH FaxCk LikeToDeliver 019 Deliver this fax PH FaxCk LikeToDeliverThis FM020 Deliver this fax again PH FaxCk LikeToRedeliverThis FM
126. hrase name Phrase text Includes prompts PH PTF WillBeSent The fax will be sent shortly 086 PTF YourFaxWillBeSentTo Your fax will be sent to FX021 PH Rec DialtoneDetected An interruption has occurred to continue enter 1 016 PH Rec EnterPauseToContinue To continue recording enter 8 SR016 PH Rec EnterTTToContinue Enter any digit to continue GL019 PH Rec OutOfSpace I m sorry I m out of message space and can t record GL013 any more PH Rec Recording Recording SR042 PH Rec RecordingPaused Recording paused To continue recording enter 8 SRO14 SR016 PH SBOwn EnterBoxToReset Please enter the box number to reset 5 002 SBOwn LikeToRecordGreeting Would you like to record a personal greeting 5 005 PH SBOwn LikeToRecordVoice Would you like to record a voice name SM004 Name PH SBOwn LikeToResetBox To reset a personal message box enter 1 To exit 5 001 enter star GL017 PH SBOwn LikeToSetSecurityCode Would you like to set a security code SM003 PH SBOwn TheCurrentGreetingIs The current greeting is SP075 PH SM Opt HearReceipts To hear return receipts enter 4 leave messages 5 ME005 review old messages 6 setup options 7 system 5 072 manager options 0 PH SM Opt LeaveMessages To leave messages enter 5 review old messages 6 006 setup options 7 system manager options 0 SY072 SM Opt NewMessages To hear new messages ente
127. information 7 operator settings 8 PH SysMgr SystemIsIn The system is in day night alternate greeting mode Shall I leave it on Would you like to change to alternate greeting mode SY019 SY020 SY021 SY022 SY023 PH SysMgr TheClockIsSetAt The clock is set to Would you like to change it SY017 SUBPH Time SY010 PH SysMgr TheCurrentGreetingIs The current day night alternate greeting is 5 041 not recorded Would you like to change it SY042 SY043 SY044 SY010 PH SysMgr TheDatelsSetAt The date is set to Would you like to change it SYOI8 SY010 SUBPH Date PH SysMgr TimeNotValid I m sorry I did not recognize your time entry SY046 Would you like to try again SY011 SysMgr ValueNotValid I m sorry I did not recognize the date you entered SY049 Would you like to try again SY011 PH SysMgr VersionNumber This is software version Number SY013 SUBPH_NumberString PH SysMgr WillRecordItNowBeep Okay I ll record it now 1 millisecond of silence SY045 GL021 118 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Xfer Announce lt gt GL022 PH Xfer CallForExt Call for extension lt Number gt 010 SP031 PH Xfer CallForName Call for Name
128. ing VC012 transferred to Name VC018 PH Box RoutedByClientChoices lt gt The person you are trying to reach To MB017 transfer enter 1 To leave a message for lt Name gt VC014 To transfer enter 1 To continue leaving a message VC015 for lt Name gt enter 2 DR015 PH Box SorryCantTakeMessage I m sorry I can t take a message now but thanks for GL012 calling PH Box SorryCantTalkNow lt Name gt I m sorry I can t talk to you now please GL015 call back PH Box ThankYou Thank you Your urgent message has been sent SRO19 5 015 86 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Box TransferToPagerService Please wait while I transfer you to the pager 031 service PH Box VoiceDetectBoxGoodbye Thank you and goodbye MB016 PH Box WillRecordMessageNow I ll record your message at the tone when you are MB006 finished hang up or stay on the line for further 008 options If you d like to leave a message I ll record 003 it now If you d like to leave a message please record it after the tone To transfer to the operator enter 0 now 1 second of silence PH Box WillTakeMessageBeep If you d like to leave a message I ll record it now MB008 PH Box You
129. ing to the first three letters of the GR028 PH Group TheNumberls group s name are The numbers corresponding to the first three letters of your last name are Last name directory The numbers corresponding to the first three letters of your first name are First name directory SP045 PH Sub NumbersToLastName The operator s mailbox is 5 008 SysMgr OperatorBoxIs The person you are trying to reach 017 Box NamelsGone PH Hold NamesStillBusy PH Box ClientNowAvail PH Box ClientWants YouToHold PH Box RoutedByClient PH Box RoutedByClientChoices PH Box GreetingIntro The schedule was not changed SY052 PH SysMgr ScheduleNotChanged Prompts by text TABLE 1 27 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt The security code for this mailbox can t be deleted now SY025 PH SysMgr CodeCantBeDeleted Please try again later The standard day greeting is SP067 PH Sub YourGreetinglIs The standard night greeting is SP068 PH_Sub_YourGreetingls The system cannot activate message waiting indications 036 PH GAEN VoiceBoardDownCantDoLamps because a voice board has failed The system cannot answer the phone because a voice ER035 PH GAEN VoiceBoardDownCantAnswer board has failed The system cannot dial out because a voice board has ER019 PH GA
130. ionNumber This is the voicemail system calling with a message for 51017 PH Box HelloIHaveACallFor This mailbox cannot be deleted now Please try again later SY037 PH SysMgr MailboxCantBeDeleted This mailbox cannot be reset now Please try again later SY027 PH SysMgr MailboxCantBeReset This message cannot be redirected 074 FaxCk NoRedirect This message cannot be redirected 50011 Spdl NoRedirect This message cannot be redirected SL025 Not used in current version This message has been returned because NT017 PH Chk FirstNextMessageReturned This message has no special delivery SD001 PH Spdl NoSpecialDelivery This message SR028 PH Spdl UrgentPrivateMessage This option is not available Please see your system GL020 PH Sub ThisOptionIsNotAvailable manager if you need more information PH Spdl OptionNotAvailable This person hasn t heard your last message which is 5 005 Not used in current version This person hasn t heard your last message SR029 PH Leave PersonHasNotHeardLast This person is already a member GR001 PH Group ThisPersonIsAMember This phone does not ring to tell you when you have a fax FM006 PH Dlv PhoneNotifiesForFax This phone rings to tell you when you have a fax 005 PH Dlv PhoneNotifiesForFax This private message SD025 PH Spdl UrgentPrivateMessage This urgent message SD024 PH Spdl UrgentPrivateMessage This urgent private message SD026 PH Spdl UrgentPrivateMessage Thursday leading DT039 SUBPH_
131. ir ToStartHearAgain To hear this message enter 4 cancel 5 change special PH Opt ToHearMessageEnter4 delivery 6 To hear this message enter 4 cancel 5 change special 014 PH Opt ToHearMessageNotHeard delivery 6 list who has not heard it 7 To help process this call please enter your 10 digit phone GIO05 Not used in current version number To help process this call please enter your account code 1002 PH Box GatherAccountNumber To help process this call please enter your account code 1006 Not used in current version To help process this call please enter your complete phone GI001 PH Box GatherPhoneNumber number To insert 1 second pauses enter pound 5 086 Sub EnterNewPhoneNumber To leave a message enter 2 VC004 PH Box ClientNowAvail To leave messages enter 5 review old messages 6 setup 006 PH Opt LeaveMessages options 7 PH SM Opt LeaveMessages Prompts by text TABLE 1 33 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt To play a message press the one touch key To look 001 SelectMessage through your message list press the Next or Previous key To record enter 2 SR018 PH Pause 2ToRecord To reply enter 1 for no reply enter 2 GL031 Not used in current version To reply enter 4 check next 5 delete 6 archive 7 time 023 PH
132. iver version driver version SY082 SUBPH NumberString PH SysMgr EnterFaxExtension Enter the number of the fax extension When SY004 you re finished enter star GL025 PH SysMgr EnterNewClockTime Enter the new clock time to the minute 5 054 SysMgr EnterOperatorsBox Please enter the extension number for the operator s SY059 station PH SysMgr EnterTheExtension Enter the extension number SY030 PH SysMgr EnterYear Enter the year as a four digit number 5 048 SysMgr ExtensionIsReserved I m sorry that extension is reserved and may only SYO35 be changed through the operator s mailbox option PH SysMgr ExtensionX Extension Number SY031 SUBPH_NumberString 116 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH SysMgr FaxExtensionls The fax extension is extension Is this correct 5 001 SY003 SUBPH NumberString PH SysMgr FaxNotifyAlwaysOr Enter 1 to always leave a public notification SY087 Never message when a fax arrives Enter 2 to disable SY089 leaving public notification messages when a fax arrives PH SysMgr FaxNotifyAlwaysOr Enter 1 to always leave a public notification SY087 OnVoice message when a fax arrives Enter 2 to leave SY088 public noticification only when there s a voice annotation PH SysMgr Firmw
133. k FirstNextNotAnnotated PH FaxCk ArrivedAt FM059 The first fax PH FaxCk FirstNextNotAnnotated 060 The next fax PH FaxCk FirstNextNotAnnotated FM061 A fax delivery you requested was incomplete You PH FaxCk CouldntDeliver requested the delivery FM062 requested Not used in current version FM063 This does not appear to be a fax machine PH FaxCk NotFaxMachine 064 The greeting your fax callers hear is currently PH Sub YourGreetinglIs 065 Your fax greeting is PH Sub YourGreetingIs 52 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt FM066 To hear current greeting enter 4 switch greeting 5 edit PH Opt ToHearCurrentGreetingWithFax standard greeting 6 edit alternate greeting 7 edit busy greeting 8 edit fax greeting 9 FM067 Cannot delete this fax right now PH FaxCk CannotDeleteFax FM068 arrived PH FaxCk ArrivedAt 069 The fax greeting is PH Sub YourGreetinglIs 070 Make sure the phone number is correct and that you re Not used in current version sending to a group 3 fax machine 071 hew faxes FaxCk YouHaveVoicelessFaxes FM072 faxes FaxCk ConfirmDelivery 073 Save these
134. k ReviewDelay Half second of silence GL023 PH Chk SavedAsNew Message saved as new SL028 PH Chk SentAt Sent today yesterday lt Number gt days ago at SR023 Time SUBPH DateTime PH Chk SorryCannotReply I m sorry you cannot reply to this message SL116 PH Chk TheMessagels message is 51 009 PH Chk ThisIsAMessageFor This is a message for 51011 PH Chk TotalTime Totaling one minute Number minutes DT030 lt Number gt seconds DT026 SUBPH_NumberTrailing DT027 SUBPH_NumberTrailing DT029 SUBPH_NumberTrailing PH Chk TransferedToFax Call transferred today yesterday lt Number gt days MB018 ago at Time SUBPH DateTime PH Chk WouldLikeToCheck Would you like to check it them 51050 51051 PH Chk WouldLikeToHear Would you like to hear it them 51048 51049 90 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Chk XUrgent PH Chk YouHaveNew lt Number gt urgent You have lt Number gt new messages There are no new messages 51088 51089 51 090 51 091 51 092 SUBPH NumberTrailing SD022 SL039 SUBPH YouHavel 51 040 SUBPH NumberTrailing SL032 PH Chk YouHaveReview There are no old messages to review You have one old message lt Number gt messages to review SL033 SL034 SL039 SUBPH_NumberTrailing
135. k next enter 5 delete 6 archive 7 timestamp 8 Chk FaxMsg FaxNoVoice Old deliver fax 9 035 Repeat message pound PH Chk Subscriber New PH Chk MAM Subscriber Old PH Chk MAM Box New PH Chk MAM Box Old PH Chk MAM FaxMsg Fax New PH Chk MAM FaxMsg NoFax New PH Chk MAM VMNet ResendableNew PH Chk MAM VMNet NotResendable PH Chk MAM FaxMsg Fax Old PH Chk MAM FaxMsg NoFax Old PH Chk MAM VMNet ResendableOld Phrase s containing prompt NM001 1 Trailing SUBPH_NumberTrailing NM002 2 Trailing SUBPH NumberTrailing NM003 3 Trailing SUBPH_NumberTrailing NM004 4 Trailing SUBPH NumberTrailing NM005 5 Trailing SUBPH_NumberTrailing NM006 6 Trailing SUBPH NumberTrailing NM007 7 Trailing SUBPH_NumberTrailing NM008 8 Trailing SUBPH NumberTrailing NM009 9 Trailing SUBPH_NumberTrailing 010 10 Trailing SUBPH_NumberTrailing NMO11 11 Trailing SUBPH_NumberTrailing NM012 12 Trailing SUBPH NumberTrailing NM013 13 Trailing SUBPH NumberTrailing NM014 14 Trailing SUBPH NumberTrailing NM015 15 Trailing SUBPH NumberTrailing 016 16 Trailing SUBPH NumberTrailing NM017 17 Trailing SUBPH_NumberTrailing 018 18 Trailing SUBPH NumberTrailing NM019 19 Trailing SUBPH_NumberTrailing NM020 20 Trailing SUBPH NumberTrailing NM021 21 Trailing SUBPH_NumberTrailing
136. kForExtOrGrpAtNode PH Net Grp AskForExtAtNode NT038 transmitted PH Chk RecordedAt NT039 The message you sent to PH Net Chk PerMsgXmitReceipt 5 001 At the tone PH Spr SayExtension PH Spr InvalidExtension PH Spr DidNotRecRepeat 5 002 Please say the extension number of the person you are PH Spr SayExtension trying to reach 5 003 2 16 not valid PH Spr InvalidExtension SC004 Please say the extension number again PH Spr InvalidExtension 5 005 I m sorry I cannot understand your voice Use your PH Spr CouldNotRecognize telephone to enter the extension number now otherwise I will transfer you to the operator SC006 I m sorry I did not hear you PH_Spr_DidNotRecRepeat 5 007 Please repeat the extension number PH Spr DidNotRecRepeat SC008 I m sorry I did not hear you Would you like to be PH Spr DidNotRecGotoOperator transfered to the operator SC009 Would you like to be transfered to the operator PH Spr GotoOperator 5 010 Would you like to try another name PH Spr TryAnotherName SCO11 I m sorry this feature has not been implemented PH Spr NotImplemented 5 012 Is this correct PH Spr IsThisCorrect 5 013 I m sorry PH Spr InvalidExtension 5 014 Thank you Would you like to edit this message PH Box LikeToEdit 5 015 Please say the command add to listen or rerecord Not used in current version 5 016 Please select your type of edit by saying the command PH Box FirstEditMenu add to listen or rerecord PH Box Nex
137. l lines are still busy HD002 PH Hold AllStillBusy I m sorry directory assistance could not be completed DR007 PH Dir AssistanceCouldNot I m sorry document FX009 PH Fax SorryDocument I m sorry I cannot page now MB028 PH Box CanNotPageNow I m sorry I cannot presently change this group GR012 PH Group SorryCantChangeGroup I m sorry I cannot understand your voice Use your SC005 PH_Spr_CouldNotRecognize telephone to enter the extension number now otherwise I will transfer you to the operator I m sorry I can t deliver a fax at this time 015 PH Fax SystemDown I m sorry I can t presently access GLO014 PH Chk CantAccess PH Leave SorryCantAccess PH Sub CantAccessSetupOptions I m sorry I can t receive a fax at this time FB014 PH Fax SystemDown I m sorry I can t take a message now but thanks for GL012 PH Box SorryCantTakeMessage calling I m sorry I can t talk to you now please call back GL015 PH Box SorryCantTalkNow I m sorry I did not hear you SC006 PH_Spr_DidNotRecRepeat PH Spr DidNotHearYou I m sorry I did not hear you Would you like to be SC008 PH_Spr_DidNotRecGotoOperator transfered to the operator I m sorry I did not hear your selection Please reenter your selection now SY005 PH SysMgr SorryDidntHear I m sorry I did not hear your selection Please reenter your selection now 001 PH Box I m sorry I did not recognize the date you entered SY049 PH Sys
138. lStillBusy HD003 2 18 still on the phone PH Hold NameStillBusy HD004 Calls are answered in the order received PH Hold YouAreInLine HD005 If you d like to hold enter 1 to leave a message enter2 Hold YouAreInLine PH Box OfferReqHold HD006 To continue to hold enter 1 to leave a message 2 to try Hold YouAreInLine another extension 3 You must enter a digit to remain connected HD007 I will attempt to put you through please stay ontheline Hold AttemptPutYou HD008 While you are holding you may enter 2 to leave a PH Hold HoldOptions message or 3 to try another extension at any time HD009 Remember you may enter 2 to leave a message or 3 to try Hold HoldOptions another extension at any time HD010 You are first in line PH Hold YouAreInLine PH Fax YouAreInLine 011 You are second in line PH Hold YouAreInLine PH Fax YouAreInLine HD012 You are third in line PH Hold YouAreInLine PH Fax YouAreInLine HD013 You are fourth in line PH Hold YouAreInLine PH Fax YouAreInLine HD014 You are fifth in line PH Hold YouAreInLine PH Fax YouAreInLine HD015 You are sixth in line PH Hold YouArelInLine PH Fax YouAreInLine HD016 You are seventh in line PH Hold YouAreInLine PH Fax YouAreInLine HD017 You are eighth in line PH Hold YouArelInLine PH Fax YouAreInLine HD018 You are ninth in line PH Hold YouAreInLine PH Fax YouAreInLine HD019 You are tenth in line PH Hold YouAreInLine PH Fax YouAreInLine HD020 There are over 10 cal
139. ldingToExtensionIs Call screening to your extension is SP059 PH Sub ScreeningToExtensionls PH Sub ScreeningIsNotSupported Call transfer to your extension is currently 5 060 PH Sub TransferToExtensionlIs Call transferred MB018 PH Chk TransferredToFax Prompts by text TABLE 1 9 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Calls are answered in the order received HD004 PH Hold YouAreInLine Calls are currently forwarded to SP089 PH Sub CallsForwardedTo Can others send a message to this group GR007 PH Group CanOtherSendToThis Can subscribers at other sites send messages to this group GR070 PH Group CanRemoteSendToThis Canceled SR017 PH Chk Canceled Canceling group message 5 041 PH Leave CancelingGroupMsg Cannot delete this fax right now FM067 PH FaxCk CannotDeleteFax Change delivery to your fax machine 003 Dlv LikeToChangeFaxMachine Change delivery to your home phone DS002 Div LikeToChangeHomePhone Change delivery to your pager DS003 PH Dlv LikeToChangePagerPhone Change delivery to your spare phone 05004 Dlv LikeToChangeSparePhone Choose a code that you will not forget The code should SP020 PH Sub ChooseACodeWillNotForget 3 to 10 digits Conflicts with an existing group number Would you like GRO24 PH Group NumberConflicts to choose anot
140. le 16 not available right now MB003 PH Box IsGone PH Box NamelsGone Is not valid 5 003 PH Spr InvalidExtension 18 now available to take your call VC016 PH Box ClientNowAvail 15 on the phone now MB005 PH Box IsGone PH Box NamelsGone PH Hold NamesStillBusy 1s out today MB004 PH Box IsGone 1S still on the phone HD003 PH Hold NameStillBusy left a message 51006 Chk MsgLeft left an urgent message for you SL070 PH Chk MsgLeft left SL047 Chk LeftX PH Chk MsgLeft SY067 PH SysMgr FreeTime minutes 5 016 SysMgr FreeTime must be specified by extension NT025 PH Net Lv AMIS ExtNeededAtNode hew faxes FM071 PH_FaxCk_YouHaveVoicelessFaxes not recorded SY044 PH SysMgr TheCurrentGreetingIs 2 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt hot specified SY009 PH SysMgr OperatorBoxIs 2201 5 051 SysMgr OnDays or to try another extension enter pound FB018 PH Fax YouAreInLine people have not heard this message SR025 PH Leave NumberHaveNotHeard 20 5 5 080 SysMgr QNumber Ieceived SL067 PH Chk ReceivedAt requested FM062 Not used in current version Send message star SL136 PH Sub MsgHandlingMenu PH Sub MsgHandlingR
141. led days DS027 PH Dlv NoScheduledHours There are currently no scheduled hours DS028 PH Dlv NotRecognizeDays I m sorry I did not recognize the days you entered DS024 PH Dlv NotRecognizeTime I m sorry I did not recognize your time entry DS022 PH_Dlv_NoValidTimes There are no valid delivery times this schedule DS025 cannot deliver messages PH_Dlv_OnDays On days for example On Sunday Tuesday and DS030 Friday SUBPH Days PH Dlv PhoneNotifiesForFax This phone rings does not ring to tell you when FM005 you have a fax 006 Dlv ScheduleActiveFrom The current schedule is active from Time to 05009 Time SUBPH Time DT032 SUBPH Time PH Dlv ScheduleIncomplete This delivery schedule is incomplete DS018 PH Dlv UrgentDeliveryIs Urgent message delivery is currently on off SP032 GL007 GL008 PH Fax AddressedTo Your fax will be addressed to the person at FX026 extension If this is correct enter 1 to change it FX022 enter 2 PH Fax Annotate Please state what this fax 15 about FB003 PH Fax AnnotateFollowup If you don t want to leave a message just enter star FB023 after the tone record your message at the tone MB022 When you re finished please stay on the line to be GL021 transferred to a fax machine 1 millisecond of silence PH Fax AnnotatePublic Please state who should receive this fax and what MB019 it s about PH Fax ArriveShortly Thank you for calling your fax will arri
142. like to review it PH Leave GroupMessageNotHeard PH Leave PersonHasNotHeardLast PH Leave LikeToReviewGroupMessage SR034 Would you like to continue reviewing this message Not used in current version SR035 was transmitted Not used in current version SR036 Will be sent immediately PH Spdl SentImmediately SR037 You left this person another message PH Leave YouLeftPerson SR038 You left this group another message PH Leave YouLeftGroup SR039 Would you still like to leave this person a message PH Leave StillLikeLeaveMessage SR040 Sending group message PH Leave SendingGroupMessage SR041 Canceling group message PH Leave CancelingGroupMsg SR042 Recording PH Leave RecordingthenBeep PH Rec Recording SR043 Please enter the extension or PH Leave AskForExtOr PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt PH Net Lv AskForExtOrGrpOrNode SR044 For groups PH Sub ExitOrAskForExt Prompts and phrase names by prompt number TABLE 2 79 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 5 045 Okay I ll record it now Not used in current version SR046 To confirm enter 1 PH Leave Confirm PH Group ConfirmorDelete SR047 Or to spell the person s name enter pound pound PH Leave AskForExt PH Leave AskForExtO PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyExt
143. ls holding ahead of you PH Hold YouAreInLine PH Fax YouAreInLine HD021 And I have too many lines holding already PH Hold TooMany HD022 I m sorry the line is no longer busy but now it doesn t PH Hold NoLongerBusy answer HD023 Hold music 0 gt PH Hold HoldMusic HD024 Hold music 17 PH Hold HoldMusic HD025 Hold music 2 gt PH Hold HoldMusic 60 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt HD026 Hold music 3 gt PH Hold HoldMusic HD027 Hold music 4 gt PH Hold HoldMusic HD028 Hold music 5 gt PH Hold HoldMusic HD029 Hold music 6 gt PH Hold HoldMusic HD030 Hold music 7 gt PH Hold HoldMusic HD031 Hold music 87 PH Hold HoldMusic HD032 Hold music 97 PH Hold HoldMusic HD033 If you d like to hold please say yes to leave message Hold YouAreInLine remain silent HD034 To continue to hold please say yes to stop holding PH Hold YouAreInLine remain silent 001 To play a message press the one touch key To look PH OAI SelectMessage through your message list press the Next or Previous key IN002 Press pause to continue pausing or resume to continue PH OAI PlayPause playing 001 I m sorry I did not hear your selection Please reente
144. lsIs fourteenth DT056 SUBPH_DayOfMonth fourth DT046 SUBPH_DayOfMonth Friday leading DT040 SUBPH Days Friday Trailing DT005 SUBPH Days Great Welcome to the voicemail system To use your new SS002 PH Sub GreatWelcomeToTheSystem voice mailbox in the future just enter your personal ID when the system first answers If you d like to use your mailbox now enter your personal ID Group changed GR068 PH Group MemberAddedOrNot Group number GR013 PH Group Number PH Group NumberConflicts PH Group NameAndOrNumber PH Group GroupNumber PH FaxCk ArrivedAt PH Net GroupNumberAtNode Guest number SL077 PH Gst GuestNumber Prompts by text TABLE 1 13 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Has a message for you 51031 Chk MsgHas Has an old message to review 51021 Chk MsgHas Hello and thank you for calling As a new voice mailbox 55003 PH Sub WelcomeToTheSystem owner please take a moment to personalize your new mailbox How nice to hear from you 51001 Gst HowNiceToHear I am not able to send your fax at this time FX005 PH Fax ArriveShortly I cannot delete this fax right now 080 PH Chk ICannotDeleteFax I will attempt to put you through please stay on the line HD007 PH Hold AttemptPutYou I m sorry I cannot page now MB028 PH Box CanNotPageNow Ifthis is an urgent message enter 9 SD023 PH
145. lt Number gt FM038 FM068 51019 51042 GR013 SUBPH NumberString PH FaxCk AttemptedAt Fax attempted 039 PH FaxCk AutodeliverFailed The first next fax could not be automatically 051 delivered FM052 FM053 PH FaxCk CallerCouldntHold But all fax ports were busy 056 FaxCk CallerDidntHold The caller chose not to hold for a fax port 055 FaxCk CannotDeleteFax Cannot delete this fax right now FM067 PH FaxCk ConfirmDelivery Your fax es will be delivered shortly FM030 072 031 FaxCk CouldntDeliver A fax delivery you requested was incomplete You FM061 requested the delivery PH FaxCk DeliveryInProgress This fax is already being delivered FM040 PH FaxCk EnterPhoneNum For a different fax machine enter the digits of the FM076 fax phone number 026 FaxCk FaxDeleted Fax deleted FM078 PH FaxCk FaxNeverDelivered This fax has never been delivered 050 Prompts by phrase name TABLE 3 95 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH FaxCk FaxSavedAsNew Fax saved as new FM029 PH FaxCk FaxSavedAsOld Fax archived 049 PH FaxCk FirstNextIsAnnotated The first next fax has this voice annotation 033 034 032 FaxCk FirstNextNotAnnotated The first next fax has no voice annotation 036 037 035 PH FaxCk FirstNextNotAnnotated The first next fax 059 060 058 FaxCk Han
146. m must know how to spell your first name Spell your name by entering the first three letters of your first name First name directory 55006 Thank you Your voice mailbox is now set up If you Sub ThankYouYourBoxlIsSetup satisfied with your mailbox settings enter 1 Remember that you may change each setting individually later on However if you wish to erase all current settings and repeat the setup process enter 2 now SS007 When callers can t reach you directly they will go to your PH Sub WhenCallersCantReachYou voice mailbox To encourage callers to leave a message your mailbox should include a personal message to greet them 55008 Would you like to be listed in the directory so that outside Sub LikelIncludedInDirectory callers may reach you just by knowing your name Enter 1 for Yes or 2 for No 80 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SS009 Would you like to set a security code to safeguard your Sub EnrollSetSecurityCode mailbox Enter 1 for Yes or 2 for No 58010 You will not be listed in the directory since listing PH Sub YouHaveNotBeenListed requires both your recorded name and a spelled name Callers will have to know your extension
147. m representative 029 GAEN VoiceBoardDownCant A problem has been detected The system cannot 028 dial out because a voice board has failed Please 019 Dialout contact your system representative ERO29 PH GAEN VoiceBoardDownCantDo A problem has been detected The system cannot 028 activate message waiting indications because a ER036 Lamps voice board has failed Please contact your system ERO29 representative PH Group AddChangeToLocal Access To add this subscriber you must make this local GR066 access group However local access groups cannot GR067 be used by remote sites Add the subscriber and change the group Prompts by phrase name TABLE 3 99 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Group AddedorDeleted added deleted 014 GL018 PH Group AddMemberbyExt To add a member please enter the extension GR056 number for remote sites or to spell the person s 5 012 last name enter pound pound To exit enter star SR043 NT033 SR047 GL017 PH Group AddMemberbyName To add a member please enter the first three letters GR056 of the person s last name enter 7 for Z SR003 enter 9 Or enter pound pound to select by GL004 extension number To exit enter star GL005 GL017 PH Group AddTurnOffDispatch To add this subscriber you must turn off dispatch GR065 distribution for this gro
148. me gt The person you are trying to reachis 017 still on the phone now MB005 HD003 PH Hold NoLongerBusy I m sorry the line is no longer busy but now it HD022 doesn t answer PH Hold TooMany And I have too many lines holding already HD021 PH Hold YouAreInLine Calls are answered in the order received You are HD004 lt Number gt in line If you d like to hold to HD010 continue to hold please say Yes enter 1 to stop HDOII holding remain silent leave a message enter2 HD012 remain silent to try another extension enter 3 You HD013 must enter a tone to remain connected There are HD014 over 10 calls holding ahead of you HD015 HD016 HD017 HD018 HD019 HD005 HD033 HD034 HD006 HD020 PH Leave AskForExt Please enter the extension number Or to spell SR012 person s last name enter pound pound SR047 PH Leave AskForExtOr Please enter the extension number Number for 86012 groups and remote sites Or to spell the person s SR043 last name enter pound pound NT026 SUBPH NumberString SR047 PH Leave AskForGroupNumber Please enter the three digits of the group number GRO61 Prompts by phrase name TABLE 3 103 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Leave AskForName Please enter the first three letters of the person s last SR003 name for Q enter 7 for Z en
149. me to the minute DS011 Spdl EnterTime Enter the year as a four digit number DS021 Not used in current version Enter the year as a four digit number SY048 PH SysMgr EnterYear Error during a fax FM044 Not used in current version Error receiving a fax FM043 Not used in current version Extension DR012 PH Dir NameOrExt PH Box HelloIHaveACallFor PH Net SubscriberAtNode PH Spr InvalidExtension PH Spr IsThisCorrect Extension SP031 PH Chk Extension PH Xfer CallForExt Extension SY031 PH SysMgr ExtensionX Fax archived FM049 PH FaxCk FaxSavedAsOld Fax arrived FM038 PH FaxCk ArrivedAt Fax attempted FM039 PH FaxCk AttemptedAt Fax calls are answered in the order received FB017 PH Fax YouAreInLine Fax deleted 078 FaxCk FaxDeleted Fax for FB001 PH Fax Greet Fax notification for the operator s mailbox is currently SY007 PH SysMgr AnnouncelsOffOrOn Fax saved as new FM029 PH FaxCk FaxSavedAsNew Faxes Trailing 013 PH FaxCk IncludingFaxes February DT009 SUBPH_Month fifteenth DT057 SUBPH_DayOfMonth fifth DT047 SUBPH_DayOfMonth first DT043 SUBPH_DayOfMonth For a different fax machine 076 FaxCk EnterPhoneNum For a m enter 1 For p m enter 2 DT035 PH_Dlv_1ForAm2ForPm For greetings enter 4 groups 5 transfer or delivery 6 009 PH Opt ForGreetingsEnter4 personal options 7 For groups at NT036 PH Net Lv AskForExtOrGrpAtNode 12 TABLE 1 Prompts by text Doc No
150. mp 8 redirect 9 024 To check next enter 5 delete 6 archive 7 time stamp 8 Box New redirect 9 save as new 0 025 check next enter 5 delete 6 archive 7 time stamp 8 Chk Box Old redirect 9 026 check next enter 5 delete 6 archive 7 time stamp 8 Chk FaxMsg Fax New deliver fax 9 save as new 0 027 To check next enter 5 delete 6 archive 7 time stamp 8 Chk FaxMsg NoFax New save as new 0 028 resend enter 4 check next 5 delete 6 archive 7 PH Chk MAM VMNet ResendableNew time stamp 8 redirect 9 save as new 0 PH Chk MAM VMNet ResendableOld 029 To check next enter 5 delete 6 archive 7 time stamp 8 Chk VMNet NotResendable redirect 9 save as new 0 030 To check next enter 5 delete 6 archive 7 time stamp 8 Chk FaxMsg Fax Old deliver fax 9 MEO031 To check next enter 5 delete 6 archive 7 time stamp 8 PH Chk MAM FaxMsg NoFax Old 032 To resend enter 4 check next 5 delete 6 archive 7 PH Chk MAM VMNet ResendableOld time stamp 8 redirect 9 Prompts and phrase names by prompt number TABLE 2 63 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number 033 To check next enter 5 delete 6 archive 7 timestamp 8 Chk FaxMsg FaxNoVoice New deliver fax 9 save as new 0 034 To chec
151. mpt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt DT055 thirteenth SUBPH DayOfMonth DT056 fourteenth SUBPH_DayOfMonth DT057 fifteenth SUBPH DayOfMonth DT058 sixteenth SUBPH_DayOfMonth DT059 seventeenth SUBPH_DayOfMonth DT060 eighteenth SUBPH_DayOfMonth DT061 nineteenth SUBPH_DayOfMonth DT062 twentieth SUBPH DayOfMonth DT063 twenty first SUBPH DayOfMonth DT064 twenty second SUBPH DayOfMonth DT065 twenty third SUBPH DayOfMonth DT066 twenty fourth SUBPH DayOfMonth DT067 twenty fifth SUBPH DayOfMonth DT068 twenty sixth SUBPH_DayOfMonth DT069 twenty seventh SUBPH_DayOfMonth DT070 twenty eighth SUBPH DayOfMonth DT071 twenty ninth SUBPH DayOfMonth DT072 thirtieth SUBPH_DayOfMonth DT073 thirty first SUBPH_DayOfMonth 001 An error occurred with disk redundancy systemis GAEN DiskRedundancy running on a single drive ER002 An error occurred during disk maintenance PH GAEN DiskOptimisation ER003 An error occurred during your regularly scheduled backup GAEN TapeBackup It is important to have a current backup ERO04 The voicemail system VMS 05 Your disk is almost full Logging of diagnostic traces has
152. mpts by text Prompt Phrases containing prompt To edit enter 4 change special delivery 5 address to SL106 PH Sub MsgHandlingMenu others 6 To exit the list enter a digit at any time 5 027 PH Leave ToExitListEnterStar To exit enter star SL109 PH Sub ExitOrAskForName PH Sub ExitOrAskForExt To exit enter star GL017 PH Group AddMemberbyName PH Group DelMemberbyName PH Group ToExitEnterStar PH HvmAdm EnterExtension PH Group AddMemberbyExt PH Group DelMemberbyExt PH Group ContAddMemberbyName PH Group ContDelMemberbyName PH Group ContAddMemberbyExt PH Group ContDelMemberbyExt PH Net Grp AskForNodeNumber PH Net Grp AskForExtAtNode PH Net Grp AskForNameAtNode PH SBOwn LikeToResetBox PH Sub EditMsgYesNoMenu PH Sub EnterFirst3Letters To hear current greeting enter 4 switch greeting 5 edit 010 PH Opt ToHearCurrentGreeting standard greeting 6 edit alternate greeting 7 edit busy greeting 8 To hear current greeting enter 4 switch greeting 5 edit 066 PH Opt ToHearCurrentGreetingWithFax standard greeting 6 edit alternate greeting 7 edit busy greeting 8 edit fax greeting 9 To hear new messages enter 4 leave messages 5 review 002 PH Opt NewMessages old messages 6 setup options 7 PH SM Opt NewMessages To hear return receipts enter 4 leave messages 5 review 005 PH Opt HearReceipts old messages 6 setup options 7 PH SM Opt HearReceipts To hear the list again press the pound keyenter pound DRO11 PH D
153. n SY008 The operator s mailbox is PH SysMgr OperatorBoxIs 5 009 Dot specified PH SysMgr OperatorBoxIs 5 010 Would you like to change it PH SysMgr OperatorBoxIs PH SysMgr TheClockIsSetAt PH SysMgr TheDatelsSetAt PH SysMgr TheCurrentGreetingIs SYOII Would you like to try again PH SysMgr IdInUseTryA gain PH SysMgr TimeNotValid PH SysMgr DaysNotValid PH SysMgr ValueNotValid SY012 I m sorry This mailbox or its messages now in use SysMgr CantAccessMailbox Please try again later SY013 This is software version PH SysMgr VersionNumber 5 014 Available recording time is PH SysMgr FreeTime 5 015 hours PH SysMgr FreeTime Prompts and phrase names by prompt number TABLE 2 81 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SY016 minutes PH_SysMgr FreeTime 5 017 The clock is set to PH SysMgr TheClockIsSetAt 5 018 date 15 set to SysMgr TheDatelsSetAt 5 019 The system is in day mode PH SysMgr SystemlIsIn 5 020 system is in night mode PH SysMgr SystemlIsIn SY021 The system is in alternate greeting mode PH SysMgr SystemlsIn SY022 Shall I leave it on PH SysMgr SystemIsIn SY023 Would you like to change to alternate greeting mode PH SysMgr SystemIsIn SY024 Deletion complete PH SysMgr DeletionComplete SY025 The sec
154. ndard day and night SP066 PH Sub TXWouldYouLikeToSwitch greeting Would you like to switch to your alternate greeting SP038 Sub WouldYouLikeToS witch Would you like to switch to your alternate greeting SP054 Not used in current version Would you like to switch to your standard greeting SP039 PH Sub WouldYouLikeToSwitch Would you like to try again SP070 PH Dlv LikeToTryAgain PH Spdl NotRecognizeDate PH Group NoMatches Would you like to try again SYOII PH SysMgr IdInUseTryAgain PH SysMgr TimeNotValid PH SysMgr DaysNotValid PH SysMgr ValueNotValid Would you like to try another name 5 010 PH Spr TryAnotherName Would you still like to leave this person a message SR039 PH Leave StillLikeLeaveMessage Prompts by text TABLE 1 39 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Yesterday at DT022 SUBPH_ DateTime You are eighth in line HD017 PH Hold YouAreInLine PH Fax YouAreInLine You are fifth in line HD014 PH Hold YouAreInLine PH Fax YouAreInLine You are first in line HDO10 PH Hold YouAreInLine PH Fax YouAreInLine You are fourth in line HD013 PH Hold YouAreInLine PH Fax YouAreInLine You are ninth in line HD018 PH Hold YouAreInLine PH Fax YouAreInLine You are second in line 01 PH Hold YouAreInLine PH Fax YouAreInLine You are seventh in line HD016 PH Hold YouAreInLine PH Fax YouAreInLine You are sixth in line HD015 PH Hold YouAreInLine
155. nsfer you now Prompt Ogm xx 09 3c 40 02 3e 40 Name ogm Transaction Directory The sales box Prompt Ogm xx 09 3c 40 02 3e 40 Day ogm Transaction Directory You have reached our sales department All lines are currently busy Please hold on and the operator will be right with you Prompt Ogm xx 09 3c 40 02 3e 40 Night ogm Transaction Directory You have reached our sales department Normal business hours are from 8 a m to 5 p m Monday through Friday Please call back during these times Prompt Ogm xx 09 3c 40 02 3e 40 Intro ogm Transaction Directory I ll transfer you now Prompt Ogm xx 09 3c 40V 02 B5 40 Name ogm Prompt Ogm xx 09 3c 40 02 B5 40 Day ogm Transaction Directory Transaction Directory The directory box For sales enter 1 for support 2 for a list of all personnel 3 Once again for sales 1 for support 2 for a list of all personnel 3 122 TABLE 4 Unnumbered prompts Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Unnumbered prompts Continued Path and file name Screen location Unnumbered prompt text Prompt Ogm xx 0b 00 00 Transaction Directory The interview box 01 00 00 Name ogm Prompt Ogm xx 0b 00 00 Transaction Directory I m going to ask several questions After each please reply 01 00 00 Int01 ogm First whom are you trying to reach Prompt O
156. nsionls PH Sub HoldingToExtensionls PH SysMgr AnnouncelsOffOrOn On DS030 PH_Dlv_OnDays One minute DT026 PH Chk TotalTime One new message SL036 Not used in current version One ofthe fans in the main chassis has failed 14 GAEN CPUFanDown One ofthe power supplies has failed ER033 PH GAEN PowerSupplyDown One ofthe power supply fans has failed ERO12 GAEN PowerSupplyFanDown One way people know they ve reached you or that you ve 55004 PH Sub OneWayPeopleKnow called them is by hearing your name At the tone state your first and last name state only your name Online backup has terminated with an error ERO10 GAEN OnLineBackupFailed Open group created Ready to add the first member to this group GR022 PH Group Created Open Group number GR063 PH Group OpenLocalNameAnd OrNumber Prompts by text TABLE 1 19 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Open group GR023 PH Group OpenLocalNameAnd OrNumber Operator mailbox setup complete SY060 SysMgr OperatorSetupComplete Or enter to spell the person s name at NT037 PH Net Lv AskForExtOrGrpAtNode PH Net Grp AskForExtAtNode Or enter pound pound to select by extension number NT035 Net Lv AskForNameAtNode PH Net Grp AskForNameAtNode Or enter pound pound to select the extension number GL005 PH Leave AskForName PH Group AddMember
157. nt 51060 Chk PerMessageReceipt Xen Mail CTI Conversation Guide TABLE 1 1 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt got your last message to 51062 PH Chk GotYourMessageTo got your last message 51061 Not used in current version got your last message SL003 PH Chk Receipt has an urgent message for you 51069 MsgHas has been paged MB030 PH Box HasBeenPaged has been returned because NT008 Not used in current version has not heard this message SL063 PH Leave PersonHasNotHeardMsg has the following members GR015 PH Group HasTheFollowingMembers has transferred your call to 11 PH Box RoutedByClient has SL052 PH Chk MsgHas hasn t heard your last message but left a message 51 065 PH Chk MsgHasntGot PH Chk HasntGotButLeft hasn t heard your last message but left an urgent SL066 PH Chk MsgHasntGot message PH Chk HasntGotButLeft hasn t heard your last message but left 51 064 PH Chk MsgHasntGot hasn t heard your last message yet SL007 PH Leave HasntHeardLast hours 5 015 SysMgr FreeTime your message box SL122 PH Chk InYourMessageBox Including one fax 015 PH FaxCk IncludingFaxes including 014 FaxCk IncludingFaxes 16 not available at this time FX010 PH Fax NumberlIsNotAvailab
158. nter 9 PH Spdl FutureAt Today Tomorrow lt date gt at Time DT021 DT023 SUBPH_ DateTime DT020 PH Spdl KeepFuture Would you like to keep that SD030 PH Spdl LikeSpecialDelivery Would you like special delivery for this message 50004 PH Spdl LikeSpecialDeliveryRep Would you like special delivery for this reply 50005 Spdl LikeToChangeSpecial Would you like to change special delivery for this 50006 message PH Spdl MarkedForDelivery Marked for delivery SD031 PH Spdl MarkedPrivateSK Marked as private Keep it private Marked as 50008 private Not private SD007 SD010 PH Spdl MarkedPrivateYN Marked as private Keep it private Mark it SD008 private SD009 PH Spdl MarkedReceiptSK Marked for return receipt Keep return receipt 5013 Marked for return receipt No receipt SD012 50015 PH MarkedReceiptYN Marked for return receipt Keep return receipt 5013 Mark for return receipt 50014 PH MarkedUrgentSK Marked as urgent Keep it urgent Marked as 50018 urgent Not urgent SD017 SD020 PH Spdl MarkedUrgentYN Marked as urgent Keep it urgent Mark it 50018 urgent SD019 PH Spdl MarkFuture Mark for future delivery SD028 PH Spdl NoRedirect This message cannot be redirected SD011 PH Spdl NoSpecialDelivery This message has no special delivery SD001 PH Spdl NotRecognizeDate I m sorry I did not recognize the date you entered DS023 Would you like to try again SP070 PH Spdl OptionNotAvailable This
159. ntinue to wait for a fax machine enter 1 To cancel 012 PH Fax YouAreInLine your fax and add to your voice message enter 2 To continue to wait for a fax machine enter 1 To cancel 011 PH Fax YouAreInLine your fax and leave a voice message enter 2 To continue to wait for a fax machine say yes To cancel FB026 PH Fax YouAreInLine your fax and add to your message remain silent To continue to wait for a fax machine say yes To cancel FB027 PH Fax YouAreInLine your fax and leave a message remain silent To create a group enter 4 edit a group 5 list groups 6 ME020 PH Opt ToCreateAGroupEnter4 delete a group 7 To delete a member GR057 PH Group DelMemberbyName PH Group DelMemberbyExt To delete another member GR059 PH Group ContDelMemberbyName PH Group ContDelMemberbyExt To delete your security code enter star now SP085 PH Sub EnterSecurityCode To delete your security code just wait and I ll delete it 5 084 Sub EnterSecurityCode To deliver to your usual fax machine enter 1 023 FaxCk MenuOfferUsualNum To deliver to FM022 PH FaxCk MenuOfferNum To disconnect enter 1 NT006 PH Net OneToDisconnect To edit enter 4 change special delivery 5 51121 PH Sub MsgHandlingRedirectMenu 32 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc No 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Pro
160. o reach you or leave you a message PH Sub YourFaxBoxIs In addition to voice messages callers may leave 075 you faxes by entering your fax extension Your fax extension is SUBPH NumberString PH Sub YourGreetinglIs The standard day night alternate fax greeting 5 067 is Your standard alternate current fax greeting SP068 15 The greeting your fax callers hear is 5 069 currently 069 SP041 SP040 5 008 065 064 Sub YourNewNamels Your new name is Name not recorded Please 5 030 note that it is best to have a recorded name SP028 PH Sub YourRecordedNamels Your recorded name is currently Name not SP053 recorded 5 063 Sys AnotherSysMgrActive Another system manager is already active on the 5 071 phone or at the console Please try again later PH Sys LikeToBeSysMgr Would you like to access system manager options SY069 PH Sys SysMgrContinueMenu To continue system maintenance enter 1 To quit SY068 enter 2 PH SysMgr AddComplete Add complete SY028 Prompts by phrase name TABLE 3 115 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH SysMgr AnnouncelsOffOrOn Fax notification for the operator s mailbox 15 SY007 currently off Shall I leave turn it on GL007 GL008 GL010 GL009 PH SysMgr AskForFaxVoice Ask for voice annotation when callers leave faxes SY086 Annotation for the public fax bo
161. odemDown A problem has been detected The System 028 Monitoring Unit modem has failed The system ER026 cannot use this modem to send out an alert Please ERO29 contact your system representative PH GAEN CPUFanDown A problem has been detected One ofthe fansin ERO28 the main chassis has failed Please contact your EROIA system representative ER029 PH GAEN DiskDriveDown A problem has been detected A disk drive has 028 failed Please contact your system representative 017 ER029 PH GAEN DiskErrCritical A problem has been detected At least one critical ERO28 disk error has been detected Please contact your EROI6 system representative ER029 PH GAEN DiskErrNonCritical A problem has been detected At least one non 28 critical disk error has been detected Please contact 015 your system representative ER029 Prompts by phrase name TABLE 3 97 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH GAEN DiskFanDown A problem has been detected A fan has failed in ERO28 the disk storage system Please contact your ER032 system representative ER029 PH GAEN DiskFullDebug Your disk is almost full Logging of diagnostic ER005 traces has been suspended Please contact your 29 system representative PH GAEN DiskFullLog Your disk is almost full Logging of all call data has ERO07 been suspended Please contac
162. on a message SR039 PH Leave ToConfirmCancel To confirm cancellation enter 1 SR030 PH Leave ToExitListEnterStar To exit the list enter a digit at any time SR027 PH Leave WillCopyMessageNow I ll copy the message now 51 024 PH Leave WillRecordMessageNow Okay I ll record your message now SR008 PH Leave WouldYouLiketoCancel Would you like to cancel this message 56006 PH Leave YouLeftGroup You left this group another message SR038 PH Leave YouLeftPerson You left this person another message SR037 PH Net BadExt The target extension number does not exist NTO009 PH Net BoxClosed The target message box 15 closed NTO012 PH Net BoxFull The target message box is full NTO11 PH Net Chk PerMsgXmitReceipt The message you sent to NT039 PH Net EnterExt Please enter the extension number of the person NTO001 you would like to leave a message for When GL025 you re finished enter star PH Net GroupNumberAtNode Group number at remote site GR013 NT029 NT004 PH Net Grp AskForExtAtNode Please enter the extension number at remote 031 site Or enter pound pound to spell the person s NT004 name at To exit enter star NT037 GL017 PH Net Grp AskForNameAtNode Please enter the first three letters of the person s last NT030 name at or enter pound pound to select by 57035 extension number remote site Please enter NT004 the letters now For Q enter 7 for Z enter 9 To DR002 exit enter star GL004 GL017 PH Ne
163. option is not available Please see your system GL020 manager if you need more information PH Spdl SendThisWay Send it this way SD002 PH Spdl SentImmediately Will be sent immediately Will be sent according 5 036 to the network delivery schedule SR049 PH Spdl ToSendThisWay To send it this way enter 1 SD003 PH Spdl UrgentPrivateMessage This urgent private message SD026 SD024 SD025 56028 PH Spdl WillBeSent Will be sent 5 021 Prompts by phrase name TABLE 3 109 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Spdl WithReceipt With return receipt requested SD016 PH Spr CouldNotRecognize I m sorry I cannot understand your voice Use your SC005 telephone to enter the extension number now Otherwise I will transfer you to the operator PH Spr DidNotHearYou I m sorry I did not hear you 5 006 PH Spr DidNotRecGotoOperator I m sorry I did not hear you Would you like to be 5 008 transfered to the operator PH Spr DidNotRecRepeat I m sorry I did not hear you At the tone Please SC006 repeat the extension number 5 001 SC007 PH Spr GotoOperator Would you like to be transfered to the operator 5 009 PH Spr InvalidExtension I m sorry Extension Number is not valid At 5 013 the tone Please say the extension number again DR012 SUBPH NumberString SC003 SC001 SC004 PH Spr IsThisCorrect Extension Number Is this correct DRO12 S
164. ory SP046 Would you like to change your transfer or delivery PH Sub LikeToChangeTransorDlv options T6 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SP047 Would you like to change them PH Sub WouldYouLikeToChange 5 048 Would you like to change your directory listing status PH Sub LikeToChangeDirStatus SP049 Transfer and delivery options complete Would you like to Sub TransDlvOptionsComplete review them SP050 Would you like to change your recorded name PH Sub LikeToChangeRecordName SP051 Would you like to change your spelled name PH Sub LikeToChangeSpelledName SP052 Your listing in the directory 15 now PH Sub _ListingInDirectoryIsNow SP053 Your recorded name is currently PH Sub YourRecordedNamels SP054 Would you like to switch to your alternate greeting Not used in current version SP055 Transfer options complete Would you like to review PH Sub TransferOptionsComplete them SP056 Personal options complete Would you like to review PH Sub PersonalOptionsComplete them SP057 Setup options complete Would you like to review them Sub SetupOptionsComplete 5 058 Call holding to your extension is PH Sub HoldingToExtensionls PH Sub HoldinglIsN
165. otSupported SP059 Call screening to your extension is PH Sub ScreeningToExtensionls PH Sub ScreeninglIsNotSupported SP060 Call transfer to your extension is currently PH_Sub_TransferToExtensionIs SP061 Not supported by your phone s transfer setting Please see Sub ScreeningIsNotSupported your system manager if you need more information PH Sub HoldingIsNotSupported SP062 Would you like to change call transfer PH Sub LikeToChangeTransfer SP063 Not recorded PH Sub YourRecordedNamels PH Leave NotRecorded SP064 Would you like to rerecord the standard day greeting PH Sub TXWouldYouLikeToRerecord 5 065 Would you like to rerecord the standard night greeting Sub TXWouldYouLikeToRerecord SP066 Would you like to switch to the standard day and night PH_Sub_TXWouldYouLikeToSwitch greeting SP067 The standard day greeting is PH_Sub_YourGreetingls SP068 The standard night greeting is PH_Sub_YourGreetingls SP069 The alternate greeting is PH_Sub_YourGreetingls SP070 Would you like to try again PH Dlv LikeToTryAgain PH Spdl NotRecognizeDate PH Group NoMatches SP071 This greeting 1s currently in use Would you like to try PH Leave GreetingInUse again SP072 Okay I ll record your greeting now PH Sub RecordYourGreeting SP073 Would you like to rerecord the alternate greeting PH Sub TXWouldYouLikeToRerecord SP074 Would you like to switch to the alternate greeting PH Sub TXWouldYouLikeToSwitch SP075 The current greeting is PH SBOwn TheCu
166. ound 035 PH Chk FaxMsg FaxNo Voice New To check next enter 5 delete 6 archive 7 033 timestamp 8 deliver fax 9 save as new 0 PH Chk MAM FaxMsg FaxNo Voice Old To check next enter 5 delete 6 archive 7 034 timestamp 8 deliver fax 9 PH Chk MAM FaxMsg NoFax New To check next enter 5 delete 6 archive 7 time ME027 stamp 8 save as new 0 Repeat message pound 035 PH Chk MAM FaxMsg NoFax Old To check next enter 5 delete 6 archive 7 time ME031 stamp 8 Repeat message pound ME035 PH Chk MAM Subscriber New To reply enter 4 check next 5 delete 6 archive 022 7 time stamp 8 redirect 9 save as new 0 ME035 Repeat message pound PH Chk MAM Subscriber Old To reply enter 4 check next 5 delete 6 archive 023 7 time stamp 8 redirect 9 Repeat message 035 pound PH Chk MAM VMNet Not Resendable To check next enter 5 delete 6 archive 7 time ME029 stamp 8 redirect 9 save as new 0 Repeat ME035 message pound 88 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Chk MAM VMNet ResendableNew To resend enter 4 check next 5 delete 6 028 archive 7 time stamp 8 redirect 9 save as new 035 0 Repeat message pound PH Chk
167. ourMessageBox PH Chk YourMessageBox Your message has been sent again 51117 Chk MessageSentAgain Your message to NT007 PH Chk YourMessageTo Your new name is SP030 PH Sub YourNewNamels Your new security code has now been activated SP027 PH Sub SecurityCodeNowActive Your recorded name is currently SP053 PH Sub YourRecordedNamels Your reply has been sent SL123 PH Chk YourReplyHasBeenSent Your security code has been deleted SP023 PH Sub SecurityCodeDeleted Your security code has not been changed 5 024 Sub SorryCodesDidNotMatch Your standard greeting is SP041 PH Sub YourGreetinglIs 42 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 TABLE 2 Prompts and phrase names by prompt number This table provides a list of the system prompts The complete prompt number sorted by complete prompt number The list The prompt text includes The phrase or phrases which use the prompt Prompt Prompt text by prompt number Phrase s containing prompt DR001 Please enter the first three letters of the person s last name Not used in current version Last name directory Please enter the first three letters of the person s first name First name directory DR002 Please enter the letters now PH Dir PleaseEnterLetters PH Leave AskForName PH Sub EnterFirst3Letters PH Sub DoesNotKnowExtension PH Sub ExitOrAskFor
168. r 4 leave messages 5 002 review old messages 6 setup options 7 system manager options 0 SY072 PH SM Opt NoNewHearReceipts There are no new messages To hear return receipts 004 enter 4 leave messages 5 review old messages 6 SY072 setup options 7 system manager options 0 PH SM Opt NoNewLeaveMessages There are no new messages To leave messages enter 5 review old messages 6 setup options 7 system manager options 0 003 SY072 PH SM Opt ToCheckNewMessages To check new messages enter 4 leave messages 5 001 review old messages 6 setup options 7 system 5 072 manager options 0 PH Spdl ChangeToImmediate Would you like to change to immediate delivery 50029 PH Spdl EnterDayOfMonth Enter the day of the month as a number from 1 to 05014 31 PH Spdl EnterMonth Enter the month of the year as a number from 1 to 05015 12 where January is 1 and so on PH Spdl EnterTime Enter the time to the minute When you re DSO11 finished enter star GL025 108 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Spdl ForLaterEnter For later today enter 0 for tomorrow 1 for 2 days DS020 from now 2 and so on To indicate a month and day e
169. r ResetPassword There is one new fax 009 FaxCk YouHaveVoicelessFaxes There s also this message 51010 PH Chk AlsoThisMessage third DT045 SUBPH DayOfMonth thirteenth DT055 SUBPH DayOfMonth Prompts by text TABLE 1 29 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt thirtieth DT072 SUBPH_DayOfMonth thirty first DT073 SUBPH_DayOfMonth This delivery schedule is incomplete 05018 PH Dlv ScheduleIncomplete This directory will help you find a person s extension by DROOS PH Dir ThisDirWill their department This does not appear to be a fax machine FM063 PH FaxCk NotFaxMachine This fax cannot be delivered since no phone number has FM027 PH FaxCk NoPhoneAtAIl been specified This fax has already been delivered 041 FaxCk AlreadyDelivered This fax has never been delivered FM050 PH FaxCk FaxNeverDelivered This fax has never been delivered Would you still like to FM079 PH Chk FaxNeverDeliveredDelete delete it This fax is already being delivered FM040 PH FaxCk DeliveryInProgress This greeting is currently in use Would you like to try SP071 PH Leave GreetingInUse again This group has no members GR036 PH Group NoMembers This is a message for 51011 Chk FirstNextMessageFor PH Chk MessageForGroup PH Chk ThisIsAMessageFor This is software version SY013 PH SysMgr Vers
170. r extension enter pound PH Fax YouAreInLine FB019 While you are holding you may enter 2 to add to your PH Fax HoldOptions voice message or 3 to try another extension at any time FB020 While you are holding you may enter 2 to leave a voice Fax HoldOptions message or 3 to try another extension at any time FB021 Remember you may enter 2 to add to your voice message PH Fax HoldOptions or 3 to try another extension at any time FB022 Remember you may enter 2 to leave a voice message or3 PH Fax HoldOptions to try another extension at any time FB023 If you don t want to leave a message just enter star after Fax AnnotateFollowup the tone PH Opt ToChangePhoneEtcPlusFax FB024 If you d like to wait for a fax machine say yes To cancel PH Fax YouAreInLine your fax and add to your message remain silent FB025 If you d like to wait for a fax machine say yes To cancel PH Fax YouArelInLine your fax and leave a message remain silent 50 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt FB026 To continue to wait for a fax machine say yes To cancel PH Fax YouArelInLine your fax and add to your message remain silent FB027 To continue to wait for a fax mac
171. r your Box BadlIDorPassword selection now MB002 I m sorry the security code you entered isn t correct PH Box MB003 1s not available right now PH Box IsGone PH Box NamelsGone MB004 1S out today PH Box IsGone PH Box NamelsGone 005 2 16 on the phone now PH Box IsGone PH Box NamelsGone Hold NameStillBusy MB006 I ll record your message at the tone When you are PH Box WillRecordMessageNow finished hang up or stay on the line for further options MB007 If you need further assistance enter pound now Thank Box Goodbye you and goodbye 008 If you d like to leave a message I ll record it now PH Box WillRecordMessageNow PH Box WillTakeMessageBeep MB009 Please hold on while I try that extension PH Xfer HoldOn 010 Call for PH Xfer CallForName PH Xfer CallForExt MBOI1 Who may I say is calling PH Xfer WhomlsCalling MB012 Call from PH Xfer CallFrom MB013 Enter 1 to take the call or enter 2 and I ll take a message Xfer Confirm 014 I m sorry maximum recording time was exceeded PH Box FirstEditMenu PH Box MaxRecordingTimeExceeded MB015 Box number PH Chk BoxNo PH Fax Greet PH SysMgr ChangeBoxGreetings Prompts and phrase names by prompt number TABLE 2 61 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt MB016 Thank you and goo
172. railing NMO14 SUBPH_NumberTrailing 15 Trailing NM015 SUBPH NumberTrailing 16 Trailing NM016 SUBPH NumberTrailing 17 Trailing NM017 SUBPH NumberTrailing 18 Trailing NM018 SUBPH NumberTrailing 19 Trailing NM019 SUBPH_NumberTrailing 2 Leading NM102 SUBPH_NumberLeading 4 TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt 2 Trailing NM002 SUBPH NumberTrailing 2 new messages SL079 SUBPH_1 10NewMessages 2 urgent SL089 Chk XUrgent 20 Trailing NM020 SUBPH NumberTrailing 21 Trailing NM021 SUBPH NumberTrailing 22 Trailing NM022 SUBPH NumberTrailing 23 Trailing NM023 SUBPH NumberTrailing 24 Trailing NM024 SUBPH NumberTrailing 25 Trailing NM025 SUBPH NumberTrailing 26 Trailing NM026 SUBPH NumberTrailing 27 Trailing NM027 SUBPH NumberTrailing 28 Trailing NM028 SUBPH NumberTrailing 29 Trailing NM029 SUBPH NumberTrailing 3 Leading 103 SUBPH NumberLeading 3 Trailing NM003 SUBPH NumberTrailing 3 new messages 51080 SUBPH 1 10NewMessages 3 urgent 51090 Chk XUrgent 30 Trailing NM030 SUBPH NumberTrailing 31 Trailing NM031 SUBPH NumberTrailing 32 Trailing NM032 SUBPH
173. resently change this group GR012 PH Group SureYouWantToDelete Are you sure you want to delete GR020 PH Group TheNumberls The group number is The numbers corresponding GR026 to the first three letters of the group s name are GR028 Number SUBPH_NumberString PH Group ThereAreNoGroups There are no groups GR032 PH Group TheseExist The following groups exist GR025 PH Group TheVoiceNamels The group s voice name is lt gt not GR027 recorded The group cannot be added without a GR004 recorded name PH Group ThisPersonIsAMember This person is already a member GR001 PH Group ToExitEnterStar To exit enter star GL017 PH Gst GuestNumber Guest number lt Number gt 51077 SUBPH NumberString 102 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Gst HowNiceToHear How nice to hear from you SL001 PH Hold AllStillBusy I m sorry all lines still busy HD001 HD002 PH Hold AttemptPutYou I will attempt to put you through Please stay on HD007 line PH Hold HoldMusic lt Music gt HD023 HD024 HD025 HD026 HD027 HD028 HD029 HD030 HD031 HD032 PH Hold HoldOptions While you are holding Remember you may enter HD008 2 to leave a message or 3 to try another extension HD009 atany time VC007 VC008 Hold NamesStillBusy lt Na
174. rnate greeting is PH SysMgr TheCurrentGreetingIs SY044 not recorded PH SysMgr TheCurrentGreetingIs SY045 Okay I ll record it now PH SysMgr WillRecordItNowBeep SY046 I m sorry I did not recognize your time entry PH SysMgr TimeNotValid SY047 I m sorry I did not recognize the days you entered PH SysMgr DaysNotValid SY 048 Enter the year as a four digit number PH SysMgr EnterYear SY049 I m sorry I did not recognize the date you entered PH SysMgr ValueNotValid SY050 The current schedule is active from PH SysMgr SchedulelsActive 82 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt 5 051 2200 SysMgr OnDays SY052 The schedule was not changed PH SysMgr ScheduleNotChanged SY053 Would you like to delete it PH SysMgr LikeToDeletelt 5 054 Enter the new clock time to the minute PH SysMgr EnterNewClockTime SY055 Would you like to change schedule 1 PH SysMgr LikeToChangeSchedule SY056 Would you like to change schedule 1 interval A PH SysMgr LikeToChangeScheduleX 5 057 Would you like to change schedule 1 interval B PH SysMgr LikeToChangeScheduleX 5 058 Would you like to change schedule 1 interval C PH SysMgr LikeToChangeScheduleX 5
175. rompts PH Chk GotYourMessageTo Got your last message to 51 062 PH Chk GuestHasSavedMsgs You have saved messages SL039 SL134 PH Chk HasntGotButLeft Hasn t heard your last message but left a an 51065 urgent message 51066 PH Chk ICannotDeleteFax I cannot delete this fax right now 080 PH Chk InYourMessageBox your message box SL122 PH Chk LastMemberAt The last member heard it today yesterday SR026 lt Number gt days ago at Time at remote site SUBPH DateTime NT029 NT004 Chk LeftX Left Number SL047 SUBPH NumberTrailing PH Chk LikeToArchive Would you like me to archive this 51014 PH Chk LikeToHearlt Would you like to hear it 51 048 PH Chk LikeToRedirect Would you like to redirect this SL022 PH Chk ListenToRest Listen to the rest SL030 PH Chk MAM Box New To check next enter 5 delete 6 archive 7 time ME024 stamp 8 redirect 9 save as new 0 Repeat ME035 message pound PH Chk MAM Box Old To check next enter 5 delete 6 archive 7 time 025 stamp 8 redirect 9 Repeat message pound 035 PH Chk FaxMsg Fax New To check next enter 5 delete 6 archive 7 time ME026 stamp 8 deliver fax 9 save as new 0 Repeat ME035 message pound PH_Chk MAM FaxMsg Fax Old To check next enter 5 delete 6 archive 7 time ME030 stamp 8 deliver fax 9 Repeat message p
176. rrentGreetingIs Prompts and phrase names by prompt number TABLE 2 77 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SP076 There are no further matches to the three digits you Not used in current version entered SP077 I m sorry Your security code should be 3 to 10 digits PH Sub ShouldBeThreeToTen 5 078 Please enter your security code now PH Sub ChooseACodeWillNotForget PH Sub EnterSecurityCodeNow 5 079 Setup options PH Sub CantAccessSetupOptions SP080 Your busy greeting is PH Sub YourGreetingIs SP081 Would you like to rerecord your busy greeting PH_Sub_WouldYouLikeToRerecord SP082 Not used in current version Not used in current version SP083 Not used in current version Not used in current version SP084 To delete your security code just wait and I ll delete it PH Sub EnterSecurityCode SP085 To delete your security code enter star now PH Sub EnterSecurityCode SP086 To insert 1 second pauses enter pound PH Sub EnterNewPhoneNumber SP087 Forward all calls to voicemail is currently PH Sub ForwardAllCallsIs 5 088 Do not disturb is currently PH Sub DoNotDisturbIs 5 089 Calls are currently forwarded to PH Sub CallsForwardedTo SP090 Shall I forward all calls to voicemail PH_Sub_CallsForwardedTo 5 001 Would you like to leave any messages PH Leave LikeToLeaveAny SR002 Would
177. s PH Sub YourNewNamels SP031 Extension PH Chk Extension PH Xfer CallForExt SP032 Urgent message delivery is currently PH Dlv UrgentDeliveryIs SP033 I m switching to your alternate greeting which currently Sub SwitchingToGreeting is SP034 I m switching to your standard greeting which currently Sub SwitchingToGreeting is SP035 Would you like to make this greeting active PH Sub MakeThisCurrentGreeting SP036 Would you like to rerecord your alternate greeting PH Sub WouldYouLikeToRerecord SP037 Would you like to rerecord your standard greeting PH Sub WouldYouLikeToRerecord SP038 Would you like to switch to your alternate greeting Sub WouldYouLikeToS witch SP039 Would you like to switch to your standard greeting Sub WouldYouLikeToS witch SP040 Your alternate greeting is PH Sub YourGreetinglIs SP041 Your standard greeting is PH_Sub_YourGreetingls SP042 Not entered Please note that you should enter a spelled Sub NumbersToLastName name SP043 Enter the first three letters of your last name Last name Sub EnterFirst3Letters directory Enter the first three letters of your first name First name directory SP044 Okay state your name at the tone PH_Sub_StateYourNameAtTheBeep SP045 The numbers corresponding to the first three letters of your Sub NumbersToLastName last name are Last name directory The numbers corresponding to the first three letters of your first name are First name direct
178. s to the three letters you entered DR005 PH Dir NoMatches There are no matches to the three letters you entered GR031 PH Group NoMatches PH Group NoMoreMatches There are no new messages SL032 PH Chk YouHaveNew PH Chk YouHaveUrgent There no new messages To hear return receipts enter ME004 PH Opt NoNewHearReceipts 4 leave messages 5 review old messages 6 setup PH SM Opt NoNewHearReceipts options 7 There are no new messages To leave messages enter 5 ME003 PH Opt NoNewLeaveMessages review old messages 6 setup options 7 PH SM Opt NoNewLeaveMessages There are no new voice messages SL137 PH Chk NoNewVoice There are no new voice or fax messages SL138 PH Chk NoNewVoiceOrFax There are no old messages to review 51033 Chk YouHaveReview There no valid delivery times This schedule cannot DS025 PH Div NoValidTimes deliver messages There are over 10 calls holding ahead of you HD020 PH Hold YouAreInLine PH Fax YouAreInLine There are 010 FaxCk YouHaveVoicelessFaxes There is no current fax extension 5 002 SysMgr NoFaxExtension There is no current greeting SP007 Not used in current version There is no current phone number DS031 PH Sub NoCurrentPhoneNumber There is no key attached to the voicemail system 5 075 SysMgr KeySerialNumberls There is no phone number This delivery schedule cannot 05029 PH Sub TherelsNoPhoneNumber dial out There is no security code set for this mailbox SY032 PH SysMg
179. s to voicemail is currently SP087 PH Sub GreatWelcomeToTheSystem Great Welcome to the voicemail system To use 85002 your new voice mailbox in the future just enter your personal ID when the system first answers If you d like to use your mailbox now enter your personal ID PH Sub HelloOwner lt Name gt Remember 1 for Yes and 2 for No 51 002 Remember for main menu enter star to move 018 back a menu enter pound PH Sub HoldingIsNotSupported Call holding to your extension is not supported by SP058 your phone s transfer setting Please see your SP061 system manager if you need more information PH_Sub_HoldingToExtensionIs Call holding to your extension is on off Shall I 5 058 leave turn it on GL 007 008 GL010 GL009 PH Sub LikeIncludedInDirectory Would you like to be listed in the directory so that 55008 outside callers may reach you just by knowing your name Enter 1 for yes or 2 for no PH Sub LikeSpecialDeliveryRedir Would you like special delivery for this message SD004 PH Sub LikeToAccessSetup Would you like to access your setup options SP001 PH Sub LikeToChangeDelivery Would you like to change your delivery options 5 015 PH Sub LikeToChangeDirStatus Would you like to change your directory listing SP048 status PH Sub LikeToChangeGreetings Would you like to change your greetings SP006 PH Sub LikeToChangeGroups Would you like to change your groups GR039 PH Sub LikeToChangeOptions Woul
180. settings enter 1 Remember that you may change each setting individually later on However if you wish to erase all current settings and repeat the setup process enter 2 now That remote site is not active NTO15 PH Leave NodeisOutofService That remote site is out of service NTO013 PH Net NodeOutOfService The alternate greeting is 5 069 Sub YourGreetinglIs The caller chose not to hold for a fax port 055 FaxCk CallerDidntHold The clock is set to SY017 PH SysMgr TheClockIsSetAt The current alternate greeting is SY043 PH SysMgr TheCurrentGreetingIs The current day greeting is 5 041 SysMgr TheCurrentGreetingIs The current greeting 15 SP075 SBOwn TheCurrentGreetingIs The current night greeting is SY042 PH SysMgr TheCurrentGreetingIs The current phone number contains special dialling codes DS016 PH Sub CurrentNumberHasSpecial that cannot be entered over the phone Are you sure you want to change this number The current phone number is SP009 Sub TheCurrentPhoneNumberIs The current schedule is active from DS009 PH Div ScheduleActiveFrom The current schedule is active from SY050 PH SysMgr SchedulelsActive The data link to the Property Management System has 027 PH GAEN PMSLinkDown failed The data link to the telephone system has failed EROII PH GAEN SerialIntegrationDown The date is set to SY018 PH SysMgr TheDatelsSetAt The extension you entered is NT002 PH Net TheExtension
181. sion Is this correct 5 002 SY003 PH SysMgr OnDays on for example Monday Tuesday and Friday SY051 There are currently no scheduled days SY078 SUBPH_ Days Prompts by phrase name TABLE 3 117 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH SysMgr OperatorBoxIs The operator s mailbox is lt gt not 5 008 specified Would you like to change it SY009 SY010 SUBPH_NumberString PH SysMgr OperatorSetupComplete Operator mailbox setup complete SY060 PH SysMgr PortsActive lt Number gt voicemail ports are active SUBPH_NumberLeading SY081 PH SysMgr QNumber lt Number gt SY080 SUBPH NumberString PH SysMgr ReadNumber Half second of silence GL001 PH SysMgr ResetComplete Reset complete SY026 PH SysMgr ResetPassword There is no security code set for this mailbox SY032 Would you like to delete the security code SY033 PH SysMgr SchedulelsActive The current schedule is active from Time to SY050 lt Time gt on Sunday Monday Tuesday DT032 Wednesday Thursday Friday Saturday There SY079 are currently no scheduled hours SUBPH_Time PH SysMgr ScheduleNotChanged The schedule was not changed SY052 PH SysMgr SorryDidntHear I m sorry I did not hear your selection Please SY005 reenter your selection now PH SysMgr SysMgrMenu To change a mailbox enter 4 opening greetings 5 SY066 system schedule 6 system
182. site is out of service NT013 PH Net NoSuchExtensionOrName There are no further matches to the three letters the SP004 group or remote site number you entered I m NT028 sorry there is no such extension number SRO13 PH Net NotDialling The voicemail system is not currently dialling 014 PH Net OneToDisconnect To disconnect enter 1 NT006 PH Net RemoteNode Remote site NT004 PH Net ResendMessage OK resend your message NT020 PH Net SubscriberAtNode Extension at remote site DR012 NT029 NT004 PH Net TheExtensionls The extension you entered is NT002 PH Net TooLong The message is too long NTO010 PH OAI PlayPause Press pause to continue pausing or resume to IN002 PH OAI SelectMessage continue playing To play a message press the one touch key To look IN001 through your message list press the Next or Previous key PH Opt ForGreetingsEnter4 For greetings enter 4 groups 5 transfer or 009 delivery options 6 personal options 7 PH Opt ForTransferOptionsEnter For transfer options enter 4 for delivery options 5 016 PH Opt ForUrgentEnter4 For urgent enter 4 private 5 return receipt 6 012 future delivery 7 When you re finished enter star GL025 Otherwise send your message now GL026 PH Opt HearReceipts To hear return receipts enter 4 leave messages 5 005 review old messages 6 set
183. t Grp AskForNodeNumber Please enter the three digits of the remote site NT034 number To exit enter star GL017 PH Net IsCorrect Is this correct NT003 PH Net LikeToResend Would you like to resend the message NT016 PH Net Lv AMIS AskForExtAtNode Please enter the extension number at remote site NT031 When you are finished enter star NT004 NT023 PH Net Lv AMIS ExtNeededAtNode I m sorry Subscribers at remote site must be 024 specified by extension NT004 NT025 Prompts by phrase name TABLE 3 105 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Net Lv AskForExtOrGrpAtNode For groups at remote site please enter the NT036 extension number or to spell the person s last NT004 PH_Net_Lv_AskForGrpAtNode name enter pound pound or enter pound pound to SRO12 spell the person s last name for groups and remote SR043 sites NT031 NT027 SR047 NT037 NT026 Please enter the three digits ofthe group number NTO32 at remote site NT004 PH Net Lv AskForGrpOrNodeNum Please enter the three digits of the group or remote NT022 site number PH Net Lv AskForNameAtNode Please enter the first three letters of the person s last NT030 name at remote site For Q enter 7 for Z enter NT004 9 Please enter the letters now Or enter pound GL004 pound to select by extension number at DR002 NT035 PH Net NodeOutOfService That remote
184. t number Phrase s containing prompt GL003 lt 3 seconds of silence PH Dir EndPause PH Fax ShortHoldPhrase GL004 For Q enter 7 for Z enter 9 PH Dir PleaseEnterLetters PH Leave AskForName PH Sub EnterFirst3Letters PH Sub DoesNotKnowExtension PH Sub ExitOrAskForExt PH Group AddMemberbyName PH Group DelMemberbyName PH Group EnterFirst3Letters PH Group ContAddMemberbyName PH Group ContDelMemberbyName PH Net Lv AskForNameAtNode PH Net Grp AskForNameAtNode PH Dir PleaseSayLetters GL005 Or enter pound pound to select the extension number PH Leave AskForName PH Group AddMemberbyName PH Group DelMemberbyName PH Sub ExitOrAskForExt GL006 Enter 1 for Yes or 2 for No PH Sub WouldYouLikeToChange PH Sub WouldYouLikeToDeleteCode PH Sub LikeToSetSecurityCode PH Sub CanHaveTwoGreetings GL007 On PH Dlv MessageDeliveryIs PH Dlv UrgentDeliveryIs PH Sub ListingInDirectorylsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExtensionls PH Sub HoldingToExtensionls PH SysMgr AnnouncelsOffOrOn GL008 Off PH Dlv MessageDeliveryIs PH Dlv UrgentDeliveryIs PH Sub ListingInDirectoryIsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExtensionls PH Sub HoldingToExtensionls PH SysMgr AnnouncelsOffOrOn GL009 Shall I turn it on PH PH Sub ListingInDirectoryIsNow PH Sub TransferToExtensionlIs PH Sub ScreeningToExtensionls PH Sub Holding
185. t your system ER029 representative PH GAEN DiskFullRecord Your disk is almost full Message recording has ERO06 been suspended Please contact your system ER029 representative PH GAEN DiskOptimisation An error occurred during disk maintenance Please 002 contact your system representative ER029 PH GAEN DiskPowerSupplyDown A problem has been detected A power supply has ER028 failed in the disk storage system Please contact 018 your system representative ER029 PH GAEN DiskRedundancy An error occurred with disk redundancy The EROO1 system is running on a single drive Please contact 029 your system representative PH GAEN Fax CantDeliver A problem has been detected The fax system is 028 improperly configured Until it is fixed the system 041 cannot deliver faxes Please contact your system 029 representative PH GAEN Fax CantReceive A problem has been detected The fax system is ERO28 improperly configured Until it is fixed the system ERO40 cannot receive faxes Please contact your system 029 representative PH GAEN Fax CantReceiveOr Deliver A problem has been detected The fax system is ERO28 improperly configured Until it is fixed the system ERO39 cannot receive or deliver faxes Please contact ER029 your system representative PH GAEN FaxDown A problem has been detected The fax system has ERO28 failed Please contact your system representative 022 029
186. tEditMenu 5 017 Please say the command extension operator PH Spr OpenLineHelp directory 5 018 Or at the tone please say the first few letters of the PH Dir PleaseSayLetters person s last name 5 019 Or please say the first few letters of the person s last name Dir PleaseSayLetters 5 020 Would you like to listen send this message Box FirstEditMenu SD001 This message has no special delivery PH Spdl NoSpecialDelivery SD002 Send it this way PH Spdl SendThisWay SD003 To send it this way enter 1 PH Spdl ToSendThisWay SD004 Would you like special delivery for this message PH Sub LikeSpecialDeliveryRedir PH Spdl LikeSpecialDelivery SD005 Would you like special delivery for this reply PH Spdl LikeSpecialDeliveryRep SD006 Would you like to change special delivery for this PH Spdl LikeToChangeSpecial message Prompts and phrase names by prompt number TABLE 2 69 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt SD007 Marked as private PH Spdl MarkedPrivateSK 50008 Marked as private Keep it private PH Spdl MarkedPrivateSK PH Spdl MarkedPrivateYN 50009 Mark it private PH Spdl MarkedPrivateYN 50010 Not private PH Spdl MarkedPrivateSK 50011 This message cannot be redirected PH Spdl NoRedirect SD012 Marked for return receipt PH
187. tarting time to the minute PH Div EnterStartTime 08013 Enter the ending time to the minute PH Dlv EnterStopTime DS014 Enter the day of the month as a number from 1 to 31 PH Spdl EnterDayOfMonth DS015 Enter the month of the year as a number from 1 to 12 PH Spdl EnterMonth where January is 1 and so on 08016 The current phone number contains special dialling codes Sub CurrentNumberHasSpecial that cannot be entered over the phone Are you sure you want to change this number 08017 Schedule options complete Would you like to review PH Sub ScheduleOptionsComplete them DS018 This delivery schedule is incomplete PH Div ScheduleIncomplete 44 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt DS019 Delivery options complete Would you like to review PH Sub DeliveryOptionsComplete them DS020 For later today enter 0 for tomorrow enter 1 for two days PH Spdl ForLaterEnter from now enter 2 and so on To indicate a month and day enter 9 DS021 Enter the year as a four digit number Not used in current version DS022 I m sorry I did not recognize your time entry PH Dlv NotRecognizeTime DS023 I m sorry I did not recognize the date you entered
188. tenance GR040 PH Group LikeToContinueMaint Would you like to create a new group GR041 PH Group LikeToCreateNewGroup Would you like to create another group GR045 PH Group LikeToAddAnother Would you like to delete a group GR042 PH Group LikeToDeleteAGroup Would you like to delete another group GR043 PH Group LikeToDeleteAnother Would you like to delete it SP005 Not used in current version Would you like to delete it SY053 PH SysMgr LikeToDeletelt Would you like to delete members from this group list 046 PH Group LikeToDeleteMembers Would you like to delete members from this group GR044 PH Group LikeToDeleteFromThis Would you like to delete the mailbox SY036 PH SysMgr LikeToDeleteMailbox Would you like to delete the security code SY033 PH SysMgr ResetPassword Would you like to delete your security code SP022 PH Sub WouldYouLikeToDeleteCode Would you like to do anything else 5 003 Sub LikeToDoAnythingElse Would you like to edit a group GR047 PH Group LikeToEditAGroup Would you like to edit another group GR050 PH Group LikeToEditAnother Would you like to hear it SL048 PH Chk WouldLikeToHear PH Chk LikeToHearlt Would you like to hear system information SY073 PH SysMgr LikeToGetStatus Would you like to hear them SL049 PH Chk WouldLikeToHear Would you like to keep that SD030 PH Spdl KeepFuture Would you like to leave another message SR009 PH Leave LikeToLeaveAnother Would you like to leave any messages 5 001 PH Leave LikeToLeav
189. ter 9 Please enter GL004 the letters now Or enter pound pound to select by DR002 extension number GL005 PH Leave Beep lt 1 millisecond of silence gt GL021 PH Leave CancellingGroupMsg Canceling group message SR041 PH Leave CantAccessMessage I m sorry I can t access this the next message 51074 right now 51075 PH Leave Confirm To confirm enter 1 SR046 PH Leave EnterltoLeaveMessage Enter 1 to leave a personal message for SRO11 PH Leave GreetingInUse This greeting is currently in use Would you like to 5 071 try again PH Leave GroupMessageBeing Copied Your last message to this group is still being copied SR048 PH Leave GroupMessageNotHeard Your last message has not been heard Some group SR032 members haven t heard your last message Would SR031 you like to review it SR033 PH Leave HasntHeardLast hasn t heard your last message yet SL007 PH Leave LikeLeaveGroupAnother Would you like to leave this group an additional 8 002 message PH Leave LikeLeavePersonAnother Would you like to leave this person an additional SRO07 message PH Leave LikeRecordIntroduction Would you like to record an introduction SL023 PH Leave LikeToLeave If you d like to leave a message I ll record it now 851012 PH Leave LikeToLeaveAnother Would you like to leave another message SRO09 PH Leave LikeToLeaveAny Would you like to leave any messages 5 001 PH Leave LikeToRedirect Would you like to redirect this message to anyone 51027 else PH Leav
190. ter4 personal options 7 010 To hear current greeting enter 4 switch greeting 5 edit Opt ToHearCurrentGreeting standard greeting 6 edit alternate greeting 7 edit busy greeting 8 ME012 For urgent enter 4 private 5 return receipt 6 future PH Opt ForUrgentEnter4 delivery 7 013 To hear this message enter 4 cancel 5 change special Opt ToHearMessageEnter4 delivery 6 014 To hear this message enter 4 cancel 5 change special Opt ToHearMessageNotHeard delivery 6 list who has not heard it 7 015 To change transfer number enter 4 call screening 5 call Opt ToChangeTransferNumber holding 6 016 For transfer options enter 4 for delivery options enter 5 PH Opt ForTransferOptionsEnter MEO017 Main menu PH Sub MainMenu MEO018 Remember for the main menu enter star to move backa PH Sub HelloOwner menu enter pound 019 add members enter 4 delete members 5 list members Opt ToAddMembersEnter4 6 change group name 7 020 To create a group enter 4 edit a group 5 list groups 6 Opt ToCreateAGroupEnter4 delete a group 7 021 For voice messages enter 4 fax totals 5 e mail 6 PH Chk MessageCategoryMenu ME022 To reply enter 4 check next 5 delete 6 archive 7 time Chk Subscriber New stamp 8 redirect 9 save as new 0 ME023 To reply enter 4 check next 5 delete 6 archive 7 time Chk Subscriber Old sta
191. ther name enter 1 DR006 PH Dir NoMatches PH Dir NoMoreMatches To use a different fax machine enter 2 FM024 PH FaxCk MenuEnterNum To wait for a fax machine enter 1 To cancel your fax FB010 PH Fax YouAreInLine add to your voice message enter 2 To wait for a fax machine enter 1 To cancel your fax FB009 PH Fax YouAreInLine leave a voice message enter 2 To DT032 PH Div ScheduleActiveFrom PH SysMgr SchedulelsActive Today at DT021 SUBPH_DateTime FutureAt Tomorrow at DT023 SUBPH_DateTime PH Spdl FutureAt 3A TABLE 1 Prompts by text Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Totaling Chk TotalTime Transfer and delivery options complete Would you like to review them SP049 PH Sub TransDlvOptionsComplete Transfer options complete Would you like to review 5 055 Sub TransferOptionsComplete them Tuesday leading DT037 SUBPH Days Tuesday Trailing DT002 SUBPH Days twelfth DT054 SUBPH_DayOfMonth twentieth DT062 SUBPH_DayOfMonth twenty eighth DT070 SUBPH_DayOfMonth twenty fifth DT067 SUBPH_DayOfMonth twenty first DT063 SUBPH_DayOfMonth twenty fourth DT066 SUBPH_DayOfMonth twenty ninth DT071 SUBPH DayOfMonth twenty second DT064
192. up Groups with dispatch GR067 distribution can only have members at the local site Add the subscriber and change the group PH Group CanOtherSendToThis Can others send a message to this group GR007 PH Group CanRemoteSendToThis Can subscribers at other sites send messages to this GR070 group PH Group ChangeNameorNumber Do you want to change the group number group s GR008 spelled name GR009 PH Group ChangeRecordedName Do you want to change the group s recorded name GR010 PH Group ConfirmorDelete Do you want to delete this member To confirm 011 enter 1 SR046 PH Group ContAddMemberbyExt To exit enter star add another member please GL017 enter the extension number for remote site or to GR058 spell the person s last name enter pound pound SRO12 NTO33 SR043 SR047 PH Group ContAddMemberby Name exit enter star add another member please GL017 enter the first three letters of the person s last GR058 For Q enter 7 for Z enter 9 Please enter the letters SR003 now GL004 DR002 PH Group ContDelMemberbyExt To exit enter star To delete another member please GL017 enter the extension number for remote site or to GR059 spell the person s last name enter pound pound SRO12 NTO33 SR043 SR047 PH Group ContDelMemberbyName To exit enter star To delete another member please GL017 enter the first three letters of the person s last name GR059 For Q enter 7 for Z enter 9 Please ent
193. up options 7 PH Opt LeaveMessages To leave messages enter 5 review old messages 6 006 setup options 7 106 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Opt MessageDelivery Message Delivery For your work phone enter 4 ME007 home phone 5 pager 6 spare phone 7 fax 001 machine 8 Opt NewMessages To hear new messages enter 4 leave messages 5 ME002 review old messages 6 setup options 7 PH Opt NoNewHearReceipts There are no new messages To hear return receipts ME004 enter 4 leave messages 5 review old messages 6 setup options 7 PH Opt NoNewLeaveMessages There are no new messages To leave messages ME003 enter 5 review old messages 6 setup options 7 PH Opt ToAddMembersEnter4 add members enter 4 delete members 5 list ME019 members 6 change group name 7 PH Opt ToChangePhoneEtcPlusFax To change the phone number enter 4 schedule 5 008 delivery mode 6 fax notification 7 002 PH Opt ToChangeThePhone Number To change the phone number enter 4 schedule 5 008 delivery mode 6 fax notification 7 FM002 PH Opt ToChangeTransferNumber To change transfer number enter 4 call screening 015 5 call holding 6 PH Opt ToCheckNewMessages To check new messages
194. urity code for this mailbox can t be deleted now SysMgr CodeCantBeDeleted Please try again later SY026 Reset complete PH SysMgr ResetComplete SY027 This mailbox cannot be reset now Please try again later SysMgr MailboxCantBeReset SY028 Add complete PH SysMgr AddComplete 5 029 The new mailbox cannot be added The extension number SysMgr NoAddDuplicateID you selected conflicts with a current personal ID SY030 Enter the extension number PH SysMgr EnterTheExtension SY031 Extension PH SysMgr ExtensionX SY032 There is no security code set for this mailbox PH SysMgr ResetPassword SY033 Would you like to delete the security code PH SysMgr ResetPassword SY034 Would you like to reset the mailbox to new PH SysMgr LikeToResetMailbox SY035 I m sorry that extension is reserved and may only be PH SysMgr ExtensionIsReserved changed through the operator s mailbox option SY036 Would you like to delete the mailbox PH SysMgr LikeToDeleteMailbox SY037 This mailbox cannot be deleted now Please try again later PH SysMgr MailboxCantBeDeleted SY038 does not have a mailbox PH SysMgr DoesNotHaveMailbox SY039 and the maximum number of mailboxes you may add PH SysMgr DoesNotHaveMailbox has been reached SY040 Would you like to add one PH SysMgr DoesNotHaveMailbox 5 041 The current day greeting is PH SysMgr TheCurrentGreetingIs SY042 The current night greeting 15 PH SysMgr TheCurrentGreetingIs SY043 The current alte
195. ve shortly 004 I am not able to send your fax at this time FX005 PH Fax ChangeFaxPhoneMenu To change the phone number enter 4 to change FM054 schedule 5 PH Fax ConfirmedCancelled Selection confirmed canceled FX027 014 PH Fax DocWillBeSentTo Your fax will be sent to Name If this 18 FX021 correct enter 1 to change it enter 2 FX022 Prompts by phrase name TABLE 3 93 Xen Mail CTI Conversation Guide Phrase name Phrase text Includes prompts PH Fax EnterFaxNumber Please enter the area code and phone number FX019 complete phone number of your fax machine FX020 When you re finished enter star GL025 PH Fax EnterStart I ll transfer you to a fax machine now When you FB013 hear the fax tone press the start button on your fax machine PH Fax FaxNotAvailable I m sorry the document you requested is not FX007 available at this time PH Fax ForNameEnterNumber For Name Enter Number FX017 FX018 SUBPH NumberString PH Fax Greet Fax for Name Box number Number 001 015 SUBPH NumberString PH Fax HearList If you don t know the number and would like to FX003 heara list of available documents enter pound now FX030 second of silence Otherwise I ll list the available documents now PH Fax HoldAllStllBusy fax machines still FB007 in use 008 PH Fax HoldOptions While you are holding you may enter 2 to addto 019
196. w how to spell your first name Spell your name by entering the first three letters of your first name First name directory SS005 PH Sub DoesNotKnowExtension Someone who does not know your extension number may still reach you or leave you a message just by knowing your last name For this the system must know how to spell your last name Spell your name by entering the first three letters of your last name Last name directory SS005 PH Sub DoesNotKnowExtension Sunday leading DT042 SUBPH Days Sunday Trailing DT007 SUBPH Days tenth DT052 SUBPH_DayOfMonth Thank you for calling your fax will arrive shortly FX004 PH Fax ArriveShortly Thank you and goodbye MB016 PH Box VoiceDetectBoxGoodbye PH Box Goodbye Thank you If you d like to add to your message enter 1 to listen to it 2 SL029 PH Box FirstEditMenu PH Box NextEditMenu Thank you Would you like to edit this message 5 014 PH Box LikeToEdit Thank you Your message has been sent 5 015 Box ThankYou Prompts by text TABLE 1 25 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Thank you Your urgent message has been sent SR019 PH Box ThankYou Thank you Your voice mailbox is now set up If you are 55006 PH Sub ThankYouYourBoxlIsSetup satisfied with your mailbox
197. wn A problem has been detected One ofthe power 028 supply fans has failed Please contact your system EROI2 representative ERO29 PH GAEN RAIDFanFail A problem has been detected A fan has failedin ERO28 the disk storage system Please contact your ER037 system representative ER029 PH GAEN SerialIntegrationDown A problem has been detected The data link to 028 telephone system has failed Please contact your EROII system representative ERO29 PH GAEN TapeBackup An error occurred during your regularly scheduled 003 backup It is important to have a current backup ER029 Please contact your system representative PH GAEN TapeNeedsCleaning A problem has been detected The tape backup 028 unit needs cleaning immediately Please contact 031 your system representative 029 GAEN UPSEngaged A problem has been detected The system is 028 running on UPS battery power because main power 020 has failed Please contact your system ER029 representative PH VBoardAllFail All voice boards have failed ER042 PH GAEN VMS The voicemail system ER004 PH GAEN VoiceBoardDown A problem has been detected At least one voice 028 board has failed Please contact your system ER023 representative ERO29 PH GAEN VoiceBoardDownCant A problem has been detected The system cannot 28 answer the phone because a voice board has failed 035 Answer Please contact your syste
198. x PH SysMgr CantAccessMailbox I m sorry This mailbox or its messages now SYO12 use Please try again later PH SysMgr CantChangeGreetings I m sorry The system greetings cannot be changed SY077 PH SysMgr ChangeAnotherBox Would you like to change another mailbox SY076 PH SysMgr ChangeBox Would you like to change a mailbox 5 061 SysMgr ChangeBoxGreetings Would you like to change the greetings for MB015 lt Name gt box number Number SY084 SUBPH NumberString PH SysMgr ChangeGreeting Would you like to change the opening greetings 5 062 PH SysMgr ChangeOperator Would you like to change the operator mailbox 5 064 PH SysMgr ChangeSchedule Would you like to change the system schedule SY063 PH SysMgr CodeCantBeDeleted The security code for this mailbox can t be deleted 5 025 now Please try again later PH SysMgr ContinueMaintenance Would you like to continue system maintenance SY065 PH SysMgr DaysNotValid I m sorry I did not recognize the days you entered SY047 Would you like to try again SY011 PH SysMgr DeletionComplete Deletion complete 5 024 SysMgr DoesNotHaveMailbox does not have a mailbox and the maximum SY038 number of mailboxes you may add has been SY039 reached You must delete an existing mailbox SY070 SY040 before you can add a new one Would you like to add one PH SysMgr DriverVersion using dr
199. x CantReceive PH GAEN Fax CantDeliver 48 TABLE 2 Prompts and phrase names by prompt number Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt ER029 Please contact your system representative PH GAEN DiskRedundancy PH GAEN DiskOptimisation PH GAEN TapeBackup PH GAEN DiskFullDebug PH GAEN DiskFullRecord PH GAEN DiskFullLog PH GAEN OnLineBackupFailed PH GAEN SerialIntegrationDown PH GAEN PowerSupplyFanDown PH GAEN HeatProblem PH GAEN CPUFanDown PH DiskErrNonCritical PH DiskErrCritical PH GAEN DiskDriveDown PH GAEN DiskPowerSupplyDown PH GAEN VoiceBoardDownCantDialout PH GAEN UPSEngaged PH GAEN FaxDown PH GAEN VoiceBoardDown PH GAEN AlarmUnitDown PH AlarmUnitBatteryLow PH GAEN AlarmUnitModemDown PH GAEN PMSLinkDown PH GAEN PowerSupplyBadVoltage PH GAEN TapeNeedsCleaning PH GAEN DiskFanDown PH GAEN PowerSupplyDown PH AlarmUnitHeatProblem PH GAEN VoiceBoardDownCantAnswer PH GAEN VoiceBoardDownCantDoLamps PH GAEN RAIDFanFail PH Fax CantReceiveOrDeliver PH GAEN Fax CantReceive PH GAEN Fax CantDeliver ER030 At least one of the power supplies is malfunctioning GAEN PowerSupplyBadVoltage ERO31 The tape backup unit needs cleaning immediately PH GAEN TapeNeedsCleaning
200. xx 0b 01 00 03 E6 82 Name ogm Groups Directory Technical Support Prompt Ogm xx 0b 01 00 03 E6 83 Name ogm Groups Directory Accounts Prompt Ogm xx 0b 01 00 Oc E6 80 Name ogm Groups Directory Numeric directory Prompt Ogm xx 0b 01 00 c E6 81 Name ogm Groups Directory Customer service Prompt Ogm xx 09 3c 40 07 76 40 Name ogm Personal Directory Les Larson Prompt Ogm xx 09 3c 40 09 3c 40 Name ogm Personal Directory Sandy Simmons Prompt Ogm xx 09 3c 40 02 22 C0 Name ogm Transaction Directory Voice detect box Prompt Ogm xx 09 3c 40 02 22 C0 Day ogm Transaction Directory If your telephone does not have a touchtone keypad you may continue by using your voice To do this you will say yes for yes or remain silent for no To continue by using your voice say yes Otherwise remain silent to go to the operator Prompt Ogm xx 09 3c 40 02 35 40 Name ogm Transaction Directory Technical Support Prompt Ogm xx 09 3c 40 02 35 40 Day ogm Transaction Directory All of our support lines are currently busy Please hold for the operator Prompt Ogm xx 09 3c 40 02 35 40 Night ogm Prompt Ogm xx 09 3c 40 02 35 40 Intro ogm Transaction Directory Transaction Directory You have reached our Technical Support department Normal hours are 6 a m to 6 p m Monday through Friday Please call back during our regular business hours I ll tra
201. yCantChangeGroup Prompts and phrase names by prompt number TABLE 2 57 Xen Mail CTI Conversation Guide Prompt Prompt text by prompt number Phrase s containing prompt GR013 Group number PH Group Number PH Group NumberConflicts PH Group NameAndOrNumber PH Group GroupNumber PH FaxCk ArrivedAt PH Net GroupNumberAtNode GRO14 Added PH_Grou p_AddedorDeleted PH Group MemberAddedOrNot GR015 has the following members PH Group HasTheFollowingMembers GR016 Please enter the first three letters of the group s name PH Group EnterFirst3Letters GRO17 Please enter the group number Not used in current version GRO18 Please enter the three digits of the group number Not used in current version GR019 At the tone state the name of the group PH Group RecordGroupName GR020 Are you sure you want to delete PH Group SureYouWantToDelete GR021 Private group created Ready to add the first member to Group Created this group GR022 Open group created Ready to add the first member to this Group Created group GR023 Open group PH Group OpenLocalNameAndOrNumber GR024 Conflicts with an existing group number Would youlike Group NumberConflicts to choose another group number GR025 The following groups exist PH Group TheseExist GR026 The group number is PH Group TheNumberls GR027 The group s voice name is PH Group TheVoiceNamels GR028 T
202. yOfMonth Enter the digits of the fax phone number FM026 PH FaxCk EnterPhoneNum Enter the digits of the new phone number SP012 PH Sub EnterNewPhoneNumber Enter the ending time to the minute DS013 PH_Dlv_EnterStopTime Enter the extension number 51112 Sub ExitOrAskForExt Enter the extension number 5 030 SysMgr EnterTheExtension Enter the extension or SL11I PH Sub ExitOrAskForExt Enter the first three letters of the person s last name Last SL110 name directory Enter the first three letters of the person s person name First name directory PH Sub ExitOrAskForName Prompts by text TABLE 1 11 Xen Mail CTI Conversation Guide Prompts by text Prompt Phrases containing prompt Enter the first three letters of your last name Last name SP043 PH Sub EnterFirst3Letters directory Enter the first three letters of your first name First name directory Enter the month of the year as a number from 1 to 12 DS015 PH Spdl EnterMonth where January is 1 and so on Enter the new clock time to the minute 5 054 SysMgr EnterNewClockTime Enter the new days active by pressIndicate the new days DS010 PH Div EnterActiveDays active by entering 1 for Sunday 2 for Monday and so on Enter the number of the fax extension SY 004 PH SysMgr EnterFaxExtension Enter the starting time to the minute D S012 PH Dlv EnterStartTime Enter the ti
203. your voice message leave a voice message or3 FB020 to try another extension at any time Remember 21 you may enter 2 to add to your voice message FB022 leave a voice message or 3 to try another extension at any time PH Fax LikeExtension If you would like your extension number to appear FX025 on the cover sheet enter it now Otherwise the cover sheet will remain unaddressed PH Fax NumberlIsNotAvailable Is not available at this time FX010 PH Fax NumberNotValid I m sorry Number is not a valid area code FX008 phone number is a toll call which is not permitted FX023 FX024 SUBPH NumberString PH Fax RequestDoc To select a document enter its number at any time 001 during this message To select another document 002 enter its number now When you re finished FX028 selecting documents enter star lt 5 seconds of FX029 silence Okay I ll fax the documents you ve selected PH Fax RequestedMaximum You have selected the maximum number of FX016 documents allowed PH Fax SayBye If you need further assistance enter pound now If FX006 you d like to try an extension you may do so now SP002 Thank you and good bye See you later PH Fax ShortHoldPhrase lt 3 seconds of silence GL 003 PH Fax SorryDocument I m sorry document FX009 94 TABLE 3 Prompts by phrase name Doc No 8558 Release 1 0 June 2004 Doc 8558 Release 1 0 June 2004

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