NEC NDA-30130 User's Manual
Contents
1. Phone Line Database The Phone Line database consists of a Master Database file component and an Application Database file component Master Database File filename phone m The phone m master database structure and example entries are shown in the table below Type Size Min Max Example veta Name Value Value Entry Phone Line 1 N 5 0 99999 4290 Phone Line 2 N 5 0 99999 4291 Phone Line 3 N 5 0 99999 4292 Phone Line 4 N 5 0 99999 4293 Phone Line 5 N 5 0 99999 4294 Phone Line 6 N 5 0 99999 4295 Field Definitions PhoneLine 1 field is the primary extension number five digits max The number that is displayed with the caller s name when this phone is used to place the call Phone Line 2 6 fields are the secondary or virtual lines that are associated with the primary extension that was entered in the first field These virtual lines must be assigned to this primary line through the NEAX Maintenance Administration Terminal see NEAX2400 System Manuals Page 2 NDA 30130 Revision 1 Voicemail Disconnect Installation amp Operation Manual INSTALLATION amp SET UP Phone Line Database cont Application Database File filename Phonline The Phonline application database structure is shown in the table below Field Description Data Type Phone Line 1 Long Integer Phone Line 2 Long Integer Phone Line 3 Long Integer Phone Line 4 Long Integ2. does not exist in the database or your phone does not have a subline in the database e SUBS BUSY The request can not be processed because you have more than one busy line the application can not determine which one to disconnect NDA 30130 Revision 1 Page 9 OPERATION Voicemail Disconnect Installation amp Operation Manual This Page Left Blank Page 10 NDA 30130 Revision 1
3. with Voicemail Disconnect APM Application Configuration Directory Dialer configured for MSF 129 MAT AOKC Command OAI Key Code 3 given MSF facility type and Op Code 129 PBX Correspondence of AOKC OAI O 00 Nu DUN A WN Key Codes A A A A A A A A A A A A A A vvvvvV VV VV VV VV AKYD Function Key Indices 34 35 36 37 38 39 40 41 42 43 44 45 46 47 MAT AKYD Command Function Key Index 36 assigned to D Function Key 8 Figure 1 2 Example OAI Function Key Assignment This completes the installation and set up of the Voicemail Disconnect application Refer to Chapter 2 of this manual for Operation information Page 8 NDA 30130 Revision 1 Voicemail Disconnect Installation amp Operation Manual OPERATION Chapter 2 OPERATION Using Voicemail Disconnect Voicemail Disconnect is used by pressing the D OAI key assigned to the Voicemail Disconnect function If the assigned key for this function is unknown see your system administrator One of four status messages may be displayed on your phone when Voicemail Disconnect is invoked e RELEASED The request is successful call has been disconnected e FAILED The request failed This means either your phone subline is not connected to any device or the disconnect process failed DB ERROR The request can not be processed because your phone
4. Database Administration 64 sii obi ECRIRE DR RER ACE E ON CRE dE RC CFR Cd 5 MAT PINGS a4 64 S cg Tope a OR OR ode NOR era PEOR VETERE A eRe EO ORE i 6 AOKC Command Assignment of OAI Key Codes 7 AKYD Command Assignment of Dterm Function Key i 7 Example MAT ConfigurahOnsi 4 29 wd doe REA iti rie ded dc ew P PEREA 8 Chomer 2 OPERATION kits d OU E C RC OU i UE CC ERRARE Ca De 9 Lisio Voicemail DISCOnHBOL uices ede cede ri elvira dee eci DEP e das 9 NDA 30130 Revision 1 Pagei CONTENTS Voicemail Disconnect Installation amp Operation Manual This page left blank Page ii NDA 30130 Revision 1 Voicemail Disconnect Installation amp Operation Manual FIGURES LIST OF FIGURES Figure Title Page 1 1 OAI Function Key Assignments aude wa ewwdasta dr EREER ER Za 6 1 2 Example OAI Function Key Assignment 000 eee eee 8 NDA 30130 Revision 1 Page iii FIGURES Voicemail Disconnect Installation amp Operation Manual This Page Left Blank Page iv NDA 30130 Revision 1 Voicemail Disconnect Installation amp Operation Manual INSTALLATION amp SET UP Chapter 1 INSTALLATION amp SET UP Introduction Voicemail Disconnect is an OAI software application that is used to disconnect a phone connection to a specific phone set D or Analog phone This function is typically used to disconnect a phone set from a Voice mail port or conference bridge Voicemail Disconnect Installation Software This procedure wi
5. NEC OAI VOICEMAIL DISCONNECT Installation amp Operation Manual NEC America Inc NDA 30130 Revision 1 August 1999 Stock Number 241664 LIABILITY DISCLAIMER NEC America reserves the right to change the specifications functions or features in this document at any time without notice NEC America has prepared this document for use by its employees and customers The information contained herein is the property of NEC America and shall not be reproduced without prior written approval from NEC America Copyright 1999 NEC America Inc Voicemail Disconnect Installation amp Operation Manual CONTENTS TABLE OF CONTENTS Page Chapter 1 INSTALLATION amp SET UP llleeeeeeee eee 1 IUCQUCHON PPRPCCPTTCT rrmTTUT 1 Voicemail Disconnect IERI SEG 2 ac aci xc dde CC on OC RC n do CUR amen 1 Selec ag Install aO dck bacda kc ee ee ERE P EET ER Ed ee ee rere ere dd 1 Voicemail Disconnect SSEUB aia gp ena 04404 08004 00S 4004S PRATI LA OTL eee Bod 2 Application LONIGO 405460 vee eos artn STren ERR TRAGE E EE eU Ad xA dA Ra d 2 BEE pirer Aa RS xd 423 9 2 Jo KOR O e Io OL GR Mui 2 Phone Line Databas eia pco r 6 ete Eolo doll doc od de d A xcd dca e oa Op d IC odd 2 Configuring the Phone Line Database irasaecaext ntkRebtuk arx ka Re RR REP RRRFREZ 3 Tenant Number Database i24 scab ASdhb nts x Rar dd tntu droa kake t ELLENERE d 4 Configuring the Tenant Number Database 5
6. abase This database must be configured before the Voicemail Disconnect application can operate The database values are set using the APM Applications Manager Main Menu Selecting the Database Administration option The general sequence is the following 1 Build a Master Database File Enter data into the master database fields to add the necessary phone line numbers 2 Process the Application Database Use the Process Application Database option on the APM Database Administration menu to create the application database file When the Process option is activated data is drawn from the master database and converted to the formats specified in the application definition file 3 Install the Application Database Use the Install Application Database option on the APM Database Administration menu to enable Voicemail Disconnect to copy its database Note Refer to the APM Operations Manual for more detailed instructions on adding a database Any future administrative changes to the Voicemail Disconnect databases are made through the APM Database Administration option Refer to the instructions provided in the APM System Administration Manual to make changes to these databases Continue to the next page to make the MAT assignments NDA 30130 Revision 1 Page 5 INSTALLATION amp SET UP MAT Assignments Voicemail Disconnect Installation amp Operation Manual This manual assumes that data settings that affect the operat
7. er Phone Line 5 Long Integer Phone Line 6 Long Integer Configuring the Phone Line Database The database is initially blank It must be configured before the Voicemail Disconnect application can operate The database values are set using the APM Applications Manager Main Menu Selecting the Database Administration option The general sequence is the following 1 Build a Master Database File Enter data into the master database fields to add the necessary phone line numbers for Voicemail Disconnect Process the Application Database Use the Process Application Database option on the APM Database Administration menu to create the application database file When the Process option is activated data is drawn from the master database and converted to the formats specified in the application definition file Install the Application Database Use the Install Application Database option on the APM Database Administration menu to enable Voicemail Disconnect to copy its database Note Refer to the APM Operations Manual for more detailed instructions on adding a database NDA 30130 Revision 1 Page 3 INSTALLATION amp SET UP Voicemail Disconnect Installation amp Operation Manual Tenant Number Database The Tenant Number Database is an APM database used by the Voicemail Disconnect application and other OAI applications It provides a mechanism for retrieving the tenant number of an extension Since the Tenant Numbe
8. ion of all OAI software on a system wide basis have already been assigned on the NEAX Maintenance Administration Terminal MAT Such settings include system index values and assignment of Interface I O Port Data in the Interface Processor IP For more information about these system data settings and the MAT commands described below for Voicemail Disconnect refer to the OAI Module Installation Manual for the NEAX2400 IMS the NEAX2400 IMS Command Manual the NEAX2400 IMS Job Specification Manual and the NEAX2400 IMS Programming Manual Using the AOKC command assign the MSF facility and its Op Code to one of the 14 OAI Key Codes in the MAT Each of these OAI Key Codes corresponds to an AKYD Function Key Index FKI value that is then assigned to the specific D rn function key This process is illustrated below PBX Correspondence of AOKC AKYD OAI Function Key Codes Key Indices APM Application Configuration Designation of Facility Type and its Op Code for Use by Application MAT MAT AOKC 34 AKYD 35 Command gt Command Assignment of an OAI Key Code between 1 and 14 to the Same Facility Type and Op 37 38 39 40 Assignment of Corresponding MAT Function Key Index to a specific D n Code 41 Function Key O 00 JN DUN ha Ut N 42 43 44 45 46 47 A A A A A A A A A A A A A A V V V V V VV VV VV VV Figure 1 1 OAI Function Key Assign
9. ll load the Voicemail Disconnect software Follow the steps Installation below Step 1 Log in to the APM Platform Administration Main Menu Step 2 Select the Installation of Applications Packages option and follow the instructions provided in the APM Operations Manual to complete this part of the installation Step 3 When prompted load the Voicemail Disconnect media diskette s Step 4 Follow the screen prompts to complete the installation Note Should any part of the installation not proceed and indicated or an error is en countered contact your NEC representative for assistance Continue to the next page for Voicemail Disconnect Set Up NDA 30130 Revision 1 Page 1 INSTALLATION amp SET UP Voicemail Disconnect Set Up Application Configuration Database Support Voicemail Disconnect requires two APM databases the Phone line database and the Tenant Number Database Empty databases are created during initial software Voicemail Disconnect Installation amp Operation Manual Voicemail Disconnect is supported internally by the APM and must be configured in the APM environment The Software Installation procedure configures the application using default values and creates the databases needed installation but specific records must be added before Voicemail Disconnect is enabled Note Jf Second Party Alert Ver1 7 or higher has been previously installed then these databases have already been created
10. ments A knowledge of the D stations in the NEAX system and which ones will be set up to access Voicemail Disconnect is needed to use the necessary MAT commands Continue to the next section to set up these various MAT assignments Page 6 NDA 30130 Revision 1 Voicemail Disconnect Installation amp Operation Manual INSTALLATION amp SET UP Mat Assignments cont AOKC Command Assignment of OAI Key Codes This command is used to associate the MSF facility and its Op Code that was configured in the APM for the application to one of the OAI Key Codes in the MAT Step 1 Select an unused OAI Key Code from 1 to 14 To determine what Key Codes are available for assignment use the LOKC command to list the AOKC Key Codes that are already assigned Step 2 Enter the type of facility using the value that designates the MSF Step 3 Enter the same MSF Op Code that was configured for Voicemail Disconnect in the APM Retrieve it using the Providers command on the APM Applications Configuration Entry screen AKYD Command Assignment of D Function Key MAT Function Key Indexes 34 to 47 have been designated for use in the OAI system and correspond to the 14 OAI Key Codes as illustrated in Figure 1 1 on page 6 The AKYD command is used to assign a D function key to the specific MAT Function Key Index that in turn corresponds to the previously assigned OAI Key Code This command must be used to assign the function key
11. on each D that is to be set up with access to Voicemail Disconnect Step 1 Determine the specific D function key designated in the application configuration as the key that is to be pressed to activate Voicemail Disconnect from the D e n Step 2 Enter the same tenant number that is configured for the application in the APM Application Configuration option default is 1 Step 3 Enter the station number of the D on which the function key is being assigned Step 4 Enter the D function key to the MAT Function Key Index that in turn corresponds to the previously assigned OAI Key Code Step 5 Assign the virtual line such as the subline NDA 30130 Revision 1 Page 7 INSTALLATION amp SET UP Mat Assignments cont Voicemail Disconnect Installation amp Operation Manual Example MAT Configuration In the example illustrated below MSF was selected in the APM Application Configuration and its Op Code was determined to be 129 MSF 129 is then assigned through the AOKC command to an OAI Key Code For this example the OAI Key Code is 3 The D function key that is to be used to access Voicemail Disconnect in this example is function key 8 Since OAI Key Code 3 corresponds in the PBX to MAT Function Key Index 36 D function key 8 is assigned to Function Key Index 36 using the AKYD command Now whenever a phone user presses function key 8 on any assigned D MSF 129 initiates communication
12. r Database may be used by other OAI applications installed under the APM it is configured using the APM The Tenant Number database consists of a Master Database file component and an Application Database file component Master Database File filename tenant m The tenant m master database structure and example entries are shown in the table below Type Size Min Max Example Field Name Value Value Entry First Extension ASCII 10 1000 Last Extension ASCII 10 1099 Tenant Number Numeric 3 1 255 1 Field Definitions First Extension field contains the first extension number in the range of extensions Last Extension field contains the last extension number in the range of extensions Tenant Number field contains the associated tenant number A tenant number can be associated with an individual numeric extension or a range of numeric extensions A given tenant number can have more than one record if all of the extensions associated with it are not consecutive Application Database File filename tenants The tenants application database structure is shown in the table below Field Description Data Type First Extension ASCII Last Extension ASCII Tenant Number Short Integer Page 4 NDA 30130 Revision 1 Voicemail Disconnect Installation amp Operation Manual INSTALLATION amp SET UP Database Administration Configuring the Tenant Number Dat
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