NEC Express5800/R120d-2E SR User's Guide
Contents
1. Event ID To display an event ID mark this check box OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test For the test report press this button Printer Output No base setting is required For destination setting make the following setting Print Setting dialog is used to set and modify the printer output of failure information m Print Setting dialog Print Setting Printer Mame Header Select the Message Contents e Computer Name I Product Mame W Date e Time IY Event Source IY EventID W Event Type IY Event Message W Trap Name I Recovery Action e Alert Type Footer OF Cancel Test Help Printer Name A printer name is displayed in this column Printer To modify a printer press this button Header A header comment to display with failure information is written Computer Name To display a computer name mark this check box 34 Product Name To display a product name mark this check box Date To display a date mark this check box Time To display a time mark this check box Event Source To display a source name mark this check box Event ID To display an event ID mark this check box Event Type To display an event type mark this check box Event Message To display details mark this check box Recovery Actio2. FA Browser Operation After Report None 5 0 0 4000233 Recover Acton A hardware problem has ocet Jrs Alert Type M etuork lade Manager ID H 040002333 Group Manager ED Ox80000bba FG OXS0000bbc E Ox80000bbd ED Ox80000bbe ED Ox80000be1 ED Ox80000be3 ED Ox80000be4 Set for each event that is displayed on the tree The setting results are listed on the right side of the tree When you right click a source or event in the Tree View left pane you have the following context menus Select Monitor Event 1 Monitor Event Setting Link Destination Test 1 1 Not displayed in Agent Events Tree View A tree is displayed on the left side of the Alert Manager screen A tree can be switched by pressing the tree selection button Monitoring event trees are organized in the following hierarchical structure Event Log Type Event Source Event ID Report destination ID or ID group Event Log Type Event log type System Security Application Event Source Event source name of the event to be monitored Event ID Event ID of the event to be monitored Event number is indicated in hexadecimal like 0x40002331 The bit map of the event type error warning successful or information is displayed on the left side of the event ID Report IDs of report destinations are listed destination ID The bit map that indicates the reporting measure is displayed on the left side of the report destinatio
3. cccococcccccnccccccconccnnnccnnnnonnncnnnnnnnnnnnnnnnnonnnnnanenonnnonos 41 2 5 6 Save and Restore of Alert Manager Setting senracia n E a E aE EE EE E EAE 42 PAPO SGN PE Po E E O E 45 Abbreviations of Operating Systems Windows Operating Systems are referred to as follows Notations in this document Official names of Windows Windows Server 2008 R2 Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Foundation Windows Server 2008 Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 Datacenter Windows Server 2008 Standard 32 bit Windows Server 2008 Enterprise 32 bit Windows Server 2008 Datacenter 32 bit Windows Server 2003 R2 Windows Server 2003 R2 Standard x64 Edition Windows Server 2003 R2 Enterprise x64 Edition Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Enterprise Edition Windows Server 2003 Windows Server 2003 Standard x64 Edition Windows Server 2003 Enterprise x64 Edition Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition Windows 7 Windows 7 Professional 64 bit Edition Windows 7 Professional 32 bit Edition Windows Vista Windows Vista Business 64 bit Edition Windows Vista Business 32 bit Edition Windows XP Windows XP Professional x64 Edition Windows XP Professional Trademarks NEC EXPRESSCLUSTER is a registered trademark of NEC Corporation Microsoft Windows Win
4. Cancel This dialog box closes with no set information added 39 2 5 4 Setting According to The Report Receiving Method The Receive property sheet of the Base Setting dialog is used to select a method from a list and the setting is made in the dialog displayed by pressing the Configure button To report the Alert make settings by clicking the function status bitmap and change to green Setting of Alert Receiving from Agent TCP IP Make the setting as follows Receive from Agent TCP IP Setting dialog is used to set and modify a socket receive m Receive from Agent TCP IP Setting dialog Receive from Agent TCP IP Setting Default Fort Number DK Cancel ddi Port Number Enter a port number used for socket receiving This is not optional Default To put the port number back to a default press this button For this number the same value must be set to the Agent and Manager a default value is 31134 for both of Agent and remote Manager Do not change the value as long as the default value works OK Set information is added and this dialog closes Cancel This dialog closes with no set information added 40 2 5 5 Setting According to Other Report Receiving Method Select the setting method from a list in the Other property sheet of Base Setting dialog and make the setting in the dialog displayed by pressing the Configure button Setting of Time
5. Elapses Before Shut Down m Shutdown Delay Setting dialog Shutdown Delay Setting Shutdown Delay 20 seconds Yanish Cancel button Report to Manager shutting down or rebooting Report to Manager canceling shutting or rebooting Lancel Help Shutdown Delay Enter the time that elapses before shut down The setting is available in a range of 0 to 60 Set contents become available immediately after the setting is made Vanish Cancel button To vanish Cancel button that shut down dialog mark this check box Report to Manager shutting down or rebooting To report to Manager when shut down or rebooting was active mark this check box Report to Manager canceling shutting or rebooting To report to Manager when shut down or rebooting was canceled mark this check box OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added If this function status is Red the server never shut down reboot even if a critical event or the AA shutting down request from the remote Manager has occurred 41 o Important 2 5 6 Save and Restore of Alert Manager Setting Make the setting in the dialog displayed by pressing the Save Alert Manager Setting or Restore Alert Manager Setting or Save Monitor Event of Options menu Setting of Save Alert Manager Setting You can save the Alert Manager
6. dialog to select the method from the list and make the setting in the dialog displayed by pressing the Configure button To report the Alert make settings by clicking the function status bitmap and change to green m To set destination setting Select the method from the method list at the time of ID setting in the Destination Setting dialog and make the setting in the dialog displayed by pressing the Address button Manager Report SNMP No item is provided to set in Alert Manager for the base setting and destination setting Make the setting of the SNMP service in Control panel Network of Windows Set also a destination of the remote manager using the SNMP service 28 Manager Report TCP IP In Band No base setting is required Make the following setting for destination setting m Manager TCP IP In Band dialog Manager T CPAP In Band Setting IP address or host name An IP address or host name of the remote Manager is set Make sure to specify the IP address of the remote Manager Port number The port number used for the communication between sockets can be set For this number the same value must be set to the Agent and remote Manager the default value is 31134 for both Agent and remote Manager Do not change the value as long as the default value works o Important OK Set information is added and this dialog box closes Cancel This dialog box c
7. setting information including base setting destination setting and monitor event to a file m Save Alert Manager Setting dialog Save AlertManager Setting Computer Name Computer name is displayed Description When you want to add description to the file input the description under 40 bytes of characters This description is displayed in the Restore Alert Manager Setting dialog File Name A file name you selected is displayed File To modify a file name press this button Save To Save the Alert Manager setting information to the file 42 How to save the Alert Manager setting information 1 Press the File button to select the drive and folder where you want to save the setting information and enter a file name Input the description if necessary Press the Save button Click on OK Setting of Restore Alert Manager Setting You can restore the Alert Manager setting information from the file to your system The file must be the following 1 2 The file which is saved in the Alert Manager of the same version The file which is saved on the same product environment m Restore Alert Manager Setting dialog Restore AlertManager Setting El Setting Information Computer Mame CNES BS2ESM1345 Help Description Lancel Date 5718795 2 58 07 PM If you restore the setting information all your setting information will be deleted Do you want to cont
8. the Alert Manager Notations used in the text In addition to safety related symbols urging caution 3 other types of notations are used in this document These notations have the following meanings gt Important Indicates critical items that must be followed when the operating software Vv Indicates items that must be confirmed when the operating software Indicates information that is helpful to keep in mind when using this server al I installing the Alert Manager Alert Manager software is installed automatically in the Agent and the Manager when Agent software and NEC ESMPRO Manager software are installed No settings are required to install the Alert Manager 2 Using the Alert Manager 2 1 Report the Alert Function The function of the Alert Manager is to direct and manage reports on the alerts occurring on the server The important reporting and receiving methods include Reporting Method Operates on the SNMP report to Manager Agent TCP IP report to Manager Agent Internet Mail Agent and Manager Pop up message Agent and Manager Output to printer Agent and Manager Writing to file Agent and Manager Command execution Agent and Manager Client report Agent Critical log output Agent TCP IP receive from Agent Manager Alert Managers in the Agent monitor Windows event logs Agent s event Alert Managers in the NEC ESMPRO Manager monitor alert logs supplied by the Agents 2 2 Sy
9. 2 m Other settings 1 1 Set in both an Agent and a Manager 2 Set in a Manager only 11 The following can be set on the Base Setting window Function valid invalid status Green indicates the function is valid and red indicates the function is invalid Clicking on this bitmap switches valid invalid indication Color State Description Green valid the function is valid Red invalid the function is invalid Setting reporting measures Reporting measures are required for reporting and are measures other than the destinations This section discusses the structure of each reporting measure Some reporting measures require setting of functions other than Alert Manager functions Manager report SNMP requires a structure of the SNMP service of Windows and manager report TCP IP Out of Band requires a Remote Access Service structure of Windows In these cases also the system indicates on the screen that other settings are required Bitmap Reporting measures Manager SNMP 1 Manager TCP IP In Band 1 Manager TCP IP Out of Band 1 Internet Mail 2 D Pop up Message 2 Print 2 Write File 2 Run Command 2 Report to Client 1 CN G e i E Critical errorlog 1 This measures is not indicated in setting dialog 1 Set in Agent only 2 Set in both Agent and Manager 12 Setting report reception measures The setting of a report reception indicates the pr
10. Express5800 NEC NEC ESMPRO AlertManager User s Guide Chapter 1 Installing the Alert Manager Chapter 2 Using the Alert Manager Appendix Notes AM_E UG W 001 01 003 NEC Corporation 2012 Contents A a a a ct ocrets 2 AbDreviations 01 Operating Siemens lira 3 ACS WANS enera ori io iris lrsat ocioteca 4 Warnings and Additions to This Document occccooccnccccnnncccnnnnononnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 5 ADOG TAIS OUO aeenne enn er eee eee ent ne ae err enn ne nt et ev eee eee O eee are eck re Sener etter ere Cerner ee treet 5 Te IAStalind ne Alen Manag Oltra insti 6 2 USING tne Alen Manage nieta e a e ea N a 7 PY REDONA EUDCIO N A a a aa 7 SN e MeS soie a a a a ae tedeeandestaeazadeeseulaeece 7 PP ODEON OVNI OW ae a a a a a a a a a et oe ace ccecaaasee 7 2 31 Scheduling FUNCIONO Alen REDO sastres a a E E a AE E AA 8 22322 RODO FUNCIO O AlE sirsa a T dd 8 232 Receive FUNCTION OF AICI eosar a a o aio nota la aio ae de 10 A Operation Prepara lO Ml E 11 A A a comet cence 18 A A A candecceshene 18 2 5 2 Basic Operation of Alert Manager Setting TOO cccccccccocoocnnnccnnncconononncnnnnonononanonnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnos 18 2 5 3 Setting According 10 Repon MA ie 28 2 5 4 Setting According to The Report Receiving Method ccooooooooncnccnnnnnncncccncncccnnnonnnnnnnnnnnnnnnnnnnnnnnn nana 40 2 5 5 Setting According to Other Report Receiving Method
11. ID Setting dialog box Modify ID button This is used to modify the report destination for the ID selected from the ID list Pressing this button displays an ID Setting dialog box Delete ID button An ID selected from the ID list is deleted Add Group button Group is added Pressing this button displays a Group Setting dialog box Modify Group button IDs to be added to Group are modified on the Group selected from the Group list Pressing this button displays a Group Setting dialog box Delete Group button Group selected from the Group list is deleted Close button Destination Setting dialog closes 21 m ID Setting window ID ID names are displayed Method Report methods are displayed Address Report destinations are displayed How to Make Setting For addition Enter an ID name Select a reporting method in the Method field such as Pop up message Run Command or Print If the Address button is available select it and set the address Click on Schedule to set a schedule Click on OK a oS YS For modification ID Setting ID Internet Mail E i Schedule Method internet Mail Schedule Close Address Help 1 If necessary press the Address and Schedule button to make the report destination setting and schedule setting 2 Click on Close 22 Group Setting window Internet Mail Internet E Pop us Message Poo u a Pri
12. WINNT REPALERT CS Browse EventLog To save a monitor event information of the Event Log in a CSV file mark this check box Agent Events To save a monitor event information of the Agent Events in a CSV file mark this check box AlertLog To save a monitor event information of the AlertLog in a CSV file mark this check box File Name Enter a CSV file name to save the monitor event information Type the full path of a CSV file into the edit box Or select a file from browser appears by pressing Browse button Appendix m The following report methods cannot be used after you installed this product even if they could be used before installing Pager Mail MAPI Receive from SMB SMB Alert m Note on Windows Vista and Windows Server 2008 or later The Report Method That Cannot Be Used Report to Client method cannot be used Although no error appears even if you enable this method it just does not work Command execution Run command method and Pop up Message method are not supported We will support them in a future version m Note on Server Core Browse of Save Monitor Event dialog box does not function Help dialog box of Alert Manager setting tool does not appear Manager TCP IP Out of Band method cannot be used Remote Access Service of Internet Mail method cannot be used m Port number list AlertManager lt gt Mail Server Alert M
13. anager Internet Mail Auto assignment 25 tcp SMTP In case of two way protocol upper arrow shows that connection starts 1 Only when POP before SMTP is used and lower arrow shows that connection turns In case of port No unknown unused port is used to start connection 45
14. dows Vista and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries MegaRAID is a registered trademark of LSI Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners Warnings and Additions to This Document 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited 2 The contents of this document may change without prior notice 3 Do not make copies or alter the document content without permission from NEC Corporation 4 Every effort has been made to ensure the completeness of this document However if you have any concerns or discover errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation assumes no responsibility for effects resulting from operations 6 The sample values used in this document are not the actual values About This Guide The NEC ESMPRO monitors the configuration failures and performance of systems across a network This user s guide is intended for the system administrator and describes NEC ESMPRO capabilities installation features and use This document is comprised of the following chapters m Chapter 1 Installing the Alert Manager explains how to install the Alert Manager m Chapter 2 Using the Alert Manager explains how to use
15. em shutdown can be specified This function is available for the Agent only Client report method is not supported by Windows Vista and later 2 3 3 Receive Function of Alert Receive Alert from Agent TCP IP function This function receives the alert using the TCP IP function This function is only available for the Manager 10 2 4 Operation Preparation Setup To set up the Alert Manager you must match the event or alert that is to be reported with the report destination and when it is to be reported 1 S e D Start the Alert Manager setting tool In the Manager bring up the Alert Viewer and select Report Settings in the Tools menu In the Agent click on the NEC ESMPRO Agent icon in the Control Panel and select Report Settings in the General sheet Perform Base setting Create a list of report destinations Set monitor alerts For Agent set monitor events in an event tree For Manager set monitor alerts in an alert tree Associate monitoring alerts with report destinations Check the setting results by executing a test Base Setting Baze Setting Report Receive Other Internet Mail Manager SHMP Manager TCP IP In B and Manager TCP IP Out of B and Pop up Message Print Report to Client Aun Command 1 I Trik Cil FEFFGFFGFLGD The base setting consists of the following three items m Setting reporting measures 41 m Setting report reception
16. eparations required for the manager to receive a report Here it refers to a structure of each reporting measure such as setting a mode used for receiving manager reports Bitmap report reception measures 4 Receive from Agent __ 1 1 Set in Manager only Other settings Other settings refer to the preparations required for setting Alert Manager other than reporting measures and report reception These settings include the shutdown time setting in Agent Bitmap report reception measures Shutdown Dela 1 1 Set in Agent only Setting Destinations estination Setting Internet Mail Internet Mail To beshi test com Pop up Message Popup display i Print Report to Client Report to Client General clients report E Run Command Run Command t Manager SMP TCP IP In B and T CPP cel AAG Destination setting consists of the following four items m Setting destination IDs m Setting destination ID groups m Selecting a reporting measure and a designation for each destination ID m Setting a report schedule for each destination ID 13 Use the Destination Setting window as the base point for the setting Setting destination IDs A destination ID is just like a name in an address book A name can be assigned freely for each report destination In the destination ID list IDs can be added edited or deleted Setting destination ID groups A destination ID group can be created by grouping a numb
17. er of destination IDs In the destination ID group ID groups can be added edited or deleted Bitmap Reporting measures ti destination ID group Selection of reporting measures and setting destinations One reporting measure can be selected for each destination ID To set multiple report IDs for one destination create multiple destination IDs and group them When a reporting measure is selected a destination can be set The ID cannot be created unless the destination is set For some reporting measures the destination can be tested using the designation setting dialogue Setting report schedules A schedule can be set for each destination ID In the schedule set a report enabled time zone and report retry When a destination is set the report schedule can be set Setting Monitor Alerts The setting of monitor alerts consists of the following four items m Setting monitor events 1 m Setting monitor alerts 2 m Associating monitor alerts with report destinations 3 m Report test 1 1 Set in an Agent only 2 Set in a Manager only 3 Set in both an Agent and a Manager At installation monitor alerts and reporting measures have been associated 14 Use tree windows for all the settings Setting monitor events Agent s function Alert Manager File Setting View Help mlale Slight Hetwork Error Application TrapN ame 3 System Event Message 22 could not transter a packe
18. er output function An alert results in output to the printer when an alert occurs Output to the network printer is also available The report contents include a detailed message support method and alert type The message can be edited and the report contents can be selected Writing to file function An alert is written into the text file when an alert occurs The report contents include a detailed message support method and alert type The message can be edited and the report contents can be selected at the time of setting Command execution function A specified command is executed Alert Manager can pass the specified command alert information as command line arguments Client report function The report method can issue multicasting messages to the client computer in the same domain Report contents include a detailed message support method and alert type The report contents can be selected at the time of setting This function is only available for the Agent Critical error logging function A critical error is written into a critical log A critical log is the log file in which a critical failure of the system is logged A message to attract the attention of the user is displayed when the setting is made in order to write the failure into the critical log This function only supports the NvRAM placed server Shutdown reboot The system can be shut down and rebooted when the alert occurs A time elapses before the syst
19. escription Selecting the report receiving method displays the description for the report receiving method Configure button This button makes the base setting of the selected report receiving method However the Configure button is not available in some report receiving methods 19 20 m Other base setting Other Other setting list Bitmaps indicating other settings are displayed Setting bitmap This bitmap indicates setting contents Setting valid invalid bitmap Green indicates setting valid and red indicates setting invalid Clicking on this bitmap switches valid invalid indication Setting item description Selecting the setting item displays the description for the setting item Configure button This button makes the setting of the selected setting item Destination Setting m Destination Setting dialog Destination S etting Internet Internet Mail To test itest com Pop up Message Popup display Print Report to Client General clients report Run Command The setting is made by selecting Destination Setting of the Setting menu or a button of the toolbar ID and Group set in the address book are listed ID list ID ID names are displayed Method Report methods are displayed Address Addresses are displayed Group list Group Group names are displayed ID An ID list included in the group is displayed Add ID button An ID is added Pressing this button displays an
20. est For the test report press this button Client Report No base setting is required Refer to the following for the explanation about Destination setting m Report to Clients Setting dialog Report to Clients Setting he ee Vitae ene Sebo ih bon Aa eon ber Report to All Select this if you want to report to all the computers Report to Select Select this if you want to report to specific computers in Domain Group Computer List The computer is not reported Selected Computer The computer is reported Add Move selected computers from Computer List to Selected Computer Delete Move selected computers from Selected Computer to Computer List OK This dialog box closes with no set information added 38 Cancel This dialog box closes with no set information added Alert Item For selecting report items press this button Test For the test report press this button m Alert Item Setting dialog Alert Item Setting x D a Cancel Jf Event ID Select the Message Contents W Event Source Computer Name Check this to display a computer name Date Click this to display a date Time Click this to display a time Event Source Click this to display a source name Event ID Click this to display an event ID OK Set information is added and this dialog box closes
21. f this message header and alert information Enable Mark this check box when you send mail through Remote Access Service RAS 32 Entry to Use Select a Remote Access Service entry from the list User Enter RAS user name Password Enter RAS user s password Base Setting To open the Internet Mail Base Setting dialog press this button OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test For the test report press this button The test result can be checked by a message Pop up Message No base setting is required For the destination setting make the following setting Pop up Message Setting dialog box is used to set and modify the display of a pop up message of failure information m Pop up Message Setting dialog Message Box Setting El Ok Tithe Alert Messag Select the Message Contents Lancel e Computer Name e Product Name e Date W Time Lest Help reel e Event Source e Event ID Title A title of a pop up message is written Computer Name To display a computer name mark this check box Product Name To display a product name mark this check box Date To display a date mark this check box 33 Time To display a time mark this check box Event Source To display a source name mark this check box
22. his button The test result can be checked by a message Internet Mail For the base setting make the following settings m Internet Mail Base Setting dialog Internet Mail Base Setting Es MailServer SMTP smtp example ca jp E mail Address hoge example cp ip Default SMTP Port number 5 lv Send Date field v POP Before SMTP ES z Setting SMTP Authentication Cancel Mail Server SMTP Specify either an IP address or the name the Internet Mail Server will be using This Mail Server needs to support SMTP 31 E mail address Type in the E mail address for your mail account in the form user domain OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added For the destination settings make the following settings m Internet Mail Destination Setting dialog Internet Mail Destination Setting To Subject Message Head Ei Use Remote Access Service Enable Entes to uee Deer Basswood Base Setting Option Test To Type in the E mail address To in the form user domain Be sure to divide it with comma when you specify plural addresses e g abc Zzz Com xyz Zzz Com Subject Enter a title of the mail Message Head To send a message enter information Message contents of actual mail consist o
23. inue the operation Computer Name Computer name is displayed Description The description which is inputted in the Save Alert Manager Setting dialog is displayed File Name A file name you selected is displayed Date The saving date of the file is displayed OK To restore the Alert Manager setting press this button 43 How to restore the setting information Select the Options menu Restore Alert Manager Setting Select the drive folder and correct file name 3 Click on OK If you restore the Alert Manager setting information all your setting information will be deleted Setting of Save Monitor Event You can save the monitor event information of the Alert Manager including monitoring event monitoring alert monitoring indication trap name event message destination etc to CSV file The monitor event which can be selected is different according to the installed product NEC ESMPRO Agent NEC ESMPRO Manager etc 44 m Save Monitor Event dialog Save Monitor Event E Select the report type that you want to save in a CSW file and set yee the full path of a file i Evenilog Close File Name D SWINNT REPEVENT CS Browse Help M Agent Events File Mame D SWINNT REPAGENT CSV Browse M DMI Indication File Name D SWINNTAREPDMICSV Browse Gent Manager Event Bie Hame D WwINNTAREPCLIENT CSv Brose e AlertLog File Name D
24. ist Event IDs of the selected Source are listed Monitor Event Event IDs of the report object are listed 24 How to Make Setting a 5 Use the dialog box below to specify which alerts will be monitored and reported Select Source Select the event ID you want make it a report object from an Event ID list Pressing the Add button moves the selected event ID to the Monitor Event list To delete a report object event select the event ID from the Monitor Event list and press the Remove button to delete it Press the OK button If dialog is opened from the event source name of the tree Source is indicated with light color and no ALA selection can be made Addition of Monitoring Object Alert m Select Monitor Alert window Select Monitor Alert Server Name FileServer a OF Alert Type List Monitor Alert Type Cancel MM Severity Severity Apply bootmagloggel Other Help Bus Other Chipset O ther Containe O ther Add Cooling Device Other CPU Other Default O ther Display O ther Soe D5 450 0 ther Expansion Chassis Oth a Server Name A server name is selected Alert Type List Alert Type of the selected server name is listed An important degree Information Minor Major Other is indicated behind Alert type Monitor Alert Type Alert Type to be reported is listed To Make a Setting A E Select the Server Name Select the A
25. lert Type to be reported from the list Clicking on Add moves selected Alert Type to the Monitor Alert list dd To delete the event to be reported select Alert Type from the Monitor Alert list and click on Remove to delete it Click on OK 25 Monitor Event Setting Use following dialog box to enter the action to be taken for each monitored event m Monitor Event Setting window Monitor Event Setting Slight Network Error None o H A hardware problem has occurred Check the event log in Event Source Source name is displayed Event ID Event ID is displayed Event Message Message is displayed Trap Name Enter a trap name Operation After Notification Select an action after notification Recovery Action Set how to handle Suppress button This button makes the setting of the report suppress 26 m Suppress window Suppress Suppress Interval Suppress a report of the same event for o al minutes Cancel s Number of occured ewent Help Report when same event occurs ji z times per i minutes Suppress Interval Mark this check box to suppress report of the same event during the Suppress Interval Suppress a report of the same event for minutes Set the Suppress Interval in the range of 0 to 1440 If you set O minute no report is suppressed and all events are reported Number of occurred event Mark this check box to report when same eve
26. loses with no set information added 29 Test For the test report press this button The test result can be checked by a message Manager Report TCP IP Out of Band No base setting is required Before setting the destination make configuration of the Remote Access Service Additionally set an entry of the Remote Access Service If the entry of the Remote Access Service is not set no destination setting can be made For the destination settings make the following settings m Manager TCP IP Out of Band dialog ma faut IP address or host name An IP address or host name of the remote Manager is set Be sure to specify the IP address of the remote Manager Entry to Use Select a Remote Access Service entry from the list User To gain the Remote Access Service enter a user name of the selected entry 30 Password To gain the Remote Access Service enter a password of the selected entry Port number The port number used for the communication between sockets can be set For this number the same value must be set to the Agent and remote Manager the default value is 31134 for both Agent and remote Manager Do not change the value as long as the default value works o Important OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test For the test report press t
27. n To display how to handle mark this check box Alert Type To display an alert type mark this check box Footer A footer comment displaying with failure information is written OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test For the test report press this button 35 Writing to File Base setting is not required For the destination setting make the following setting Write File Setting dialog is used to set and modify the settings for writing the failure information to a file 36 m Write File Setting dialog Write File Setting File Marne Header Writing Form Select the Message Contents Add Renew e Computer Name e Product Mame e Date e Time e Event Source e EventID e Event Type e Event Message e Trap Name IY Recovery Action e Alert Type OF Cancel Test Help File Name A file name writing information is displayed File To Add or modify a file name press this button Header A header comment displaying with the failure information is written Computer Name To display a computer name mark this check box Product Name To display a product name mark this check box Date To display a date mark this check box Time To display a time mark this check box Event Source To display a source name mark this check box Even
28. n ID Bitmap Event type 0 successful O information LD warning error Setting monitor alerts Manager s function Alert Manager File Setting View Optone Help ID Method Pop up Address Popup bbe E Run Command Aa BuslMaiorl Set for each alert to be displayed on the tree Setting results are listed on the right side of the tree When you right click a server name or alert type in the Tree View left pane you have the following context menus Select Monitor Alert Link Destination A tree is displayed on the left side on the Alert Manager screen A tree can be switched while pressing the tree selection button A Monitor alert tree is organized in the following hierarchical structure Server name Alert type Report destination ID or ID group Report destination ID or ID group Server name Indicates the server name Alert type Indicates the alert tyoe CPU Fan and so on An important degree Information Minor Major Other is indicated behind Alert type Report destination IDs of the report destinations are listed The bit map that indicates ID the reporting measure is listed on the left side of the report destination ID 16 Association of monitor alerts with report destinations Associate each event displayed on the tree with a report destination Setting results are displayed in the list on the right side of the tree For the association multiple destination IDs and desti
29. nation group IDs can be set Click the event to be set and drag it while pressing the right button of the mouse Report test File Setting View Help Trap ame Device 10 Error Event Message A retry wat successful on 51 Br Operation After Report More Recovery Action This event indicates the sucr Alert Type Display l E a l Ei ceeooadoc Monitor Event Setting ce oecoo4oog Link Destination 6 8 Oxcdosooo Test FQ 0xc0040007 6 8 Oxc0040008 6 2 Oxcdo40009 6 2 OxcO04000a 6 2 OxcO04000b Manager The test enables users to verify whether each event displayed on the tree is notified to the associated destination by generating an event Execute the test by clicking the event to be set and dragging it while pressing the right button of the mouse Displaying information on monitor events and alerts Information on the items selected from the tree is displayed in list control on the right side on the Alert Manager tree screen 17 2 3 Operation 2 5 1 Overview This section gives an explanation of practical operation for Alert Manager m Basic operation of setting tool m Setting according to report method m Setting according to report receiving method m Other settings 2 5 2 Basic Operation of Alert Manager Setting Tool Base Setting m Base Setting window This window is used to make the basic setting of Report methods report receiving methods and others in Alert Manager Select Base Setti
30. ng in a Setting menu or a button of the toolbar to make the setting m Base setting of report method Report Base Setting Report Receive Other l Internet iail Manager SNMP Manager TCP IP In B and Manager TCP IP Out of B and Pop up Message Pririt Report to Client Aun Command trike Cil Configure FEFFFFEGFLE Report method list Bitmaps indicating report methods report valid invalid bitmaps are displayed Report method bitmaps This bitmap indicates the report method Report valid invalid bitmap Green indicates the report valid and red indicates the report invalid Clicking on this bitmap switches valid invalid indication Report method description Selecting the report method displays description for the report method 18 Configure button This button makes the base setting of the selected report method However the Configure button is not available in some report methods m Base setting of report receiving method Receive Base Setting Report receiving method list Bitmaps indicating report receiving methods and report receiving valid invalid bitmaps are displayed Report receiving method bitmap This bitmap indicates the report receiving method Receiving valid invalid bitmap Green indicates receiving valid and red indicates receiving invalid Clicking on this bitmap switches valid invalid indication Report receiving method d
31. nkt Print Report to Client Repor SMMPiManager SNMP TCP IP In Band Manac Group Name Group names are displayed ID An ID list is displayed IDs included in the Group Member are not displayed Group Member An ID set as a member of a group is displayed Add button IDs selected from the ID list are moved to the Group Member list Remove button An ID selected from the Group Member list is moved to the ID list How to Make Setting For additions La 2 3 4 5 Enter a group name Select the ID to include in the group member from the ID list Click on Add to move the selected ID to Group Member To delete the ID from the group member select it from the Group Member list and click on Remove Click on OK 23 m Schedule window Schedule Retry Interval Set the retry interval in the range of 1 to 30 minutes Whole Retry Time Set the maximum retry time in the range of 0 to 240 hours Reporting Time Table Set the reportable time periods Addition of Monitoring Object Event Use the dialog box below to select which Event ID to monitor m Select Monitor Event window Select Monitor Event ey Ox00001 fte ey 00000159 8 040002331 J 000007 FEa 040002333 Y 040001 006 Ox80000bba Y 040001395 Ox80000bbe Y 0x40001326 Ox80000bbd SETIEN 04000140 O280000bbe Y 0240001 f4e OxS0000bc1 0240001 fA Source A source name is selected Event ID L
32. nt occurs specified times per specified interval Report when same event occurs timesper minutes Set the Interval in the range of 1 to 9999 and Times in the range of 1 to 99 Monitor Alert Setting Monitoring the alert setting is not provided Destination Association Setting Use following dialog box to specify which destination IDs and or which destination groups you want to report to m Link Destination window 27 Source Source name is displayed Event ID Event ID is displayed Event Message Message is displayed Destination ID List An ID list is displayed Report To A report object ID list is displayed Add button An ID selected from the Destination ID list is moved to Report To Remove button IDs selected from the Report To list are moved to the Destination ID list ID list Information for IDs selected from the Destination ID and Report To lists is displayed Group list Information for IDs selected from the Destination ID and Report To lists is displayed To Make a Setting 1 Select the ID to be reported from the Destination ID list 2 Clicking on Add moves the ID to the Report To list 3 To delete IDs from report objects select the ID from Report To list and click on Remove to move the ID to the Destination ID list 4 Click on OK 2 5 3 Setting According to Report Method m To set the base setting Use the Report property sheet of the Base Setting
33. ress interval can be specified 2 3 1 Scheduling Function of Alert Report Report scheduling function Reportable time periods can be specified Retry function If reporting fails retry of reporting is done Retry is specified for each reporting destination with the retry interval and maximum retry time 2 3 2 Report Function of Alert Manager report SNMP TCP IP function This function reports the alert using the SNMP or TCP IP function Report contents include a detailed message support method and alert type A report can be issued to the manager under the LAN environment In Band report as well as under the WAN environment Out of Band report using a Remote Access Service This function is only available for the Agent Internet Mail function This function uses SMTP protocol to report by Internet Mail This function requires the Mail Server to support SMTP Report contents include a detailed message support method and alert type The report contents cannot be selected but the send message can be edited Pop up message function A pop up message is displayed on the screen when the alert occurs The report contents include a detailed message support method and alert type A message title can be edited and the report contents can be selected at the time of setting The pop up message always displays only one message on the screen Each message is sequentially displayed with a push of a button Print
34. stem requirements Hardware m Same requirement as the NEC ESMPRO Manager or Agent m SMTP Server required for the Internet Mail report 2 3 Operation Overview Alert Manager consists of the following five major functions m Alert Manager setting m Alert monitoring m Scheduling function of alert report m Report function of alert m Receive function of alert N Alert Manager Setting Setting tools include the following Report setting function Used for the setting for monitoring objects event and alert reporting method and reporting destination and matches the monitoring object with the reporting destination Test report function Setting contents can be checked by the test report The following two kinds of test report methods are provided and both of them can be executed with the ease of pushing a button Method of checking whether the destination is correctly set by the report method Method of actually simulating the report to the destination related to the monitoring alert by generating the test alert Save and restore the Alert Manager setting information including base setting destination setting and monitor event to a file Alert Monitoring Filtering function extracts the monitor alert under the set conditions The conditions indicate event source name server name and so forth Conditions to be set depend on the time of event log monitor and alert log monitor Suppress function Supp
35. t ID To display an event ID mark this check box Event Type To display an event type mark this check box Event Message To display details mark this check box Recovery Action To display how to handle mark this check box Alert Type To display an alert type mark this check box OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test For the test report press this button Command Execution No base setting is required For the destination setting make the following setting m Run Command Setting dialog Run Command Setting E Command Line Browse gt Display window Retrieve the termination status Cancel Test Help Command Line A file name to write information is displayed The information can be directly entered into the edit box The following specification is available for the command argument a Alert type l Event ID n Trap name Yor Server name S Event source name Aot Alert occurrence time Example ap exe S i An event source name is passed to ap exe as the primary argument and an event ID as the secondary argument Browse To select a command from a browser press this button 37 OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added T
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