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NEC Express5800/R120d-2E SR Installation Guide

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1. Languages tab Advanced tab 21 gt Installation This page describes fresh installation and update installation of the NEC ESMPRO Manager Be sure to read Before Installation before installing this product 3 1 Installation procedure 22 4 Logon as a user with administrative privilege Insert the EXPRESSBUILDER into the Optical disk drive The EXPRESSBUILDER Windows Autorun Menu is automatically displayed by the Autorun function If the device selection window is displayed select the device you are using gt If Windows Autorun Menu does not launch run lt revision number gt YwinYESMPROYENYESMMENUYsetup exe included in the DVD ROM t o start up NEC ESMPRO Setup Important Click Setup software and then NEC ESMPRO NEC ESMPRO Setup launches and the Main Menu is displayed If User Account Control is enabled on Windows Vista or Windows Server 2008 and later the User UE Account Control window appears Click Continue to proceed Click Manager on the main menu of the NEC ESMPRO Setup window CH NEC ESMPRO Setup NEC ESMPRO Setup Main Menu Manager BMC Configuration If you double click to select a menu two same dialog boxes may appear Click Exit to cl UMUC ose one of the dialog boxes 5 Enter the user information For update installation this is not displayed Enter your user name and company name and then click Next NEC ESMPRO Manager Custome
2. e f a server for which Check Connection is not performed is included in the search range for Auto Registration be sure to execute Check Connection for it before Auto Registration e After auto discovery is finished from Web browser the server icon is also put on the Operation Window Change the icon location manually if you feel the location is not appropriate Manually registering server on Operation Window When manually registering server on Operation Window from menu View Icon Palette Web GUI can t show the corresponding component In such a case do the Auto Registration on Web GUI Changing properties of the monitored server on Operation Window When changing properties below of the monitored server on Operation Window Web GUI can t show the corresponding changes Alias IP Address SNMP Community Name UUID Changing properties should be done via Web GUI Connection Setting Changing Status Polling Interval The default value for SNMP status polling interval is 1 minute To change it change the value set in Server Status Polling Interval min on the server icon displayed on the Operation Window Recovery from system error If a system error occurs follow the instruction displayed on the window If no instruction is displayed restart the browser 51 elf communication with a monitored server becomes disabled If communication with a monitored server becomes disabled due to server down or network
3. Agent is turned OFF on the Operation Window e When the DMI Agent is turned ON on the Operation Window e When Remote Wake UP is executed on the Operation Window e irregularly after specifying inter manager communication on the Operation Window e At receiving an SNMP Trap e At receiving DMI event e At startup of the operating system for all the DMI agents registered at the Operation Window e About every one minute after DataViewer is started e About every one minute after GraphViewer is started e At a specified interval for a specified server after setting Automatic Data Collection e Regular polling about every one minute to monitor server status This can be avoided by turning Watch Server Status off at the Properties dialog box on the Operation Window s server icon However the server status will not be reflected in the color of the icon on the Operation Window eSetting an SNMP trap destination When you install NEC ESMPRO Manager and NEC ESMPRO Agent on the same computer specify the IP address assigned to the network card or the host name as the SNMP trap destination for the computer instead of the loop back address 127 0 0 1 If you specify 127 0 0 1 unknown server may be displayed on the AlertViewer On the other hand you may need to specify 127 0 0 1 for a computer not connected to the network For more information see Settings on Standalone Environments Without Network Connections below If the following is
4. Format View Help lt Example server configuration File gt lt ota that component elements are nested corresponding to their parent child relationships with each other gt lt l A Server is a singleton element that represents the entire JN which may contain one or more Service instances The server listens for a shutdown command on the indicated port Note A Server is not itself a Container so you may not define subcomponents such as Valves or Loggers at this level gt server porr SEET shutdowns SHUTOIAN gt 4 Comment these entries out to disable Mx MBeans support used for the administration web application gt lt L istener classnane org apache catalina core apriifecycleListener gt lt Listener classmatie org apache catalina mbeans serverLifecycleListaner gt lt Listener classiame org apache catalina mbeans Globa ResourcestifecycleListener gt lt Listener classmame org apache catalina storeconfig StoreconfigLifaecycleListaner gt lt Global JNDI resources gt lt Globa lNamingresour ces gt lt Test entry for demonstration purposes gt lt Ervirorment nane simplevalue type java lang Integer value 30 gt lt Editable user database that can also be used by userpatabaserealm to authenticate users gt lt Resource name UserDatabase authe Container type org apache catalina UserDat
5. PXE Service Installation e NEC ESMPRO Manager PXE Service Installer cannot upgrade from NEC ESMPRO Manager PXE Service under Ver 1 01 01 Uninstall the older version and then install new version Note All the registered information will be deleted as the result of the uninstalling NEC ESMPRO Manager PXE Service Installer cannot downgrade to the older version If you want to use the older version uninstall the current version and then install older version Note All the registered information will be deleted as the result of the uninstalling Configuration See 2 2 2 1 Notes of Configuration with NEC ESMPRO Manager PXE Service in NEC ESMPRO Manager Ver 5 Setup Guide Other PXE services and software with the PXE Service Before starting the NEC ESMPRO Manager PXE Service stop other PXE services and software having the PXE service function in the network If you use other PXE services and software having the PXE service function stop the NEC ESMPRO Manager PXE service and then start them This procedure is necessary to start the service that you want to use lt How to stop start NEC DeploymentManager that has PXE server function gt Click Run from start of Windows Enter the command as following example It shows case that the installed folder of NEC DeploymentManager is C Program Files NEC DeploymentManager To stop the service C Program Files NEC DeploymentManager svcctrl stop To start up the service C
6. Please confirm the configuration below Name USER Company COMPANY Install Path C Program Files ESMPRO Additional features PXE Service HP Openiew Integration InstallShield Enter the NEC ESMPRO User Group For update installation this is not displayed Specify the NEC ESMPRO User Group and then click Next NEC ESMPRO BASE Setup xl Enter Text Please enter information in the field below Specify NEC ESMPRO user group Administrators InstallShield lt Back Cancel 25 26 10 Enter the administrator name and the password For update installation from DianaScope Manager and NEC ESMPRO Manager Ver 5 this is not displayed Create the NEC ESMPRO Manager administrator Specify the administrator name and password and then click Next Common Component Input of the administrator name and password Installshield 11 Inputofthe http connector port For update installation from DianaScope Manager and NEC ESMPRO Manager Ver 5 this is not displayed Specify the http connector port that the NEC ESMPRO Manager uses and then click Next Common Component Please enter the http connector port that the NEC ESMPRO Manager uses The useful range is 0 65535 Input of the http connector port Port number 2080 Installshidd 12 Enter preservation folder of update package For update installation this is not displayed in case that the folder has b
7. Service or 4011 Unknown a BIOS kara Remote Wake Up NEC ESMPRO Manager ESMPRO NEC ESMPRO Manager Unknown 10101 LAN Board Information Collection 47120 id Agent through NEC LE NEC ESMPRO Manager Unknown 47129 4 NEC ESMPRO Agent d Extension 47120 DianaScope Agent NEC ESMPRO Manager Unknown ay NEC ESMPRO Agent 47129 4 l Extension NEC ExpressUpdate ExpressUpdate Agent NEC ESMPRO Manager Unknown gt 427 Agent Universal RAID Utility lt Universal RAID Utility TCP NEC ExpressUpdate n siii NEC ESMPRO Manager Unknown gt Unknown Agent SE y Universal RAID Utility NEC NEC ExpressUpdate Se E NEC ESMPRO Manager 8080 Unknown lAgent SU Universal RAID Utility monitoring Remote installation of the Unknown gt 137 JOS NEC ExpressUpdate Agent lt When managed server s NEGESMPRO Manager TCP OS is Windows type Unknown gt 445 OS Remote installation of the NEC ExpressUpdate Agent When managed server s NEC ESMPRO Manager Unknown Ge is Linux type Communication with the la VPro NEC ESMPRO Manager Unknown 16992 vPro Remote Console NEC ESMPRO Manager 16994 CI 1 The port number used by TCP IP report to Manager can be changed in TCP IP Report Setting screen of AlertViewer 2 The BMC s port number can be changed on BMC Setting Network Service 3 The NEC ESMPRO Manager s port number used for communication with the BMC can be changed on the Environment screen 4 The module uses the lowest un
8. able to connect the CPU blade because old information remains in the ARP table on the management PC Wait for a few minutes and try the Check Connection Coexistence of NEC ESMPRO Manager with DianaScope Agent or NEC ESMPRO Agent Extension on the same server If the managed server is installed Advanced Remote Management Card or EXPRESSSCOPE Engine series the BMC uses exclusive LAN port management LAN port NEC ESMPRO Manager can manage the server itself installed It the managed server is installed BMC that uses the standard LAN port NEC ESMPRO Manager cannot manage the server itself installed It is possible only to install NEC ESMPRO Manager and DianaScope Agent or NEC ESMPRO Agent Extension on the same server But the communication with BMC on the server is prevented by local loopback function of OS and the BMC cannot receive any packets from the NEC ESMPRO Manager SEN Card registration e When you resister the EM Card you need to set valid on SNMP management and Management Controller management each other e If the connection is failed at Auto Registration or Check Connection it is not recognized as EM Card because both management is invalid In this case set correct connection setting and execute Check Connection again e If you register the EM Card from Operation Window the EM Card is registered invalid status on NEC ESMPRO Manager So you need to execute Check Connection to manage it 45 Remote Control When al
9. at installation By default the installation folder is YProgram Files ESMPRO on the system drive The following files are added at operation See them before you calculate the required disk space e Managed server About 10KB of disk space is required per managed server Moreover when the IPMI information is collected maximum of 60KB of disk space is required e Alert About 1KB of disk space is required per alert eSetting access permissions When installing the NEC ESMPRO Manager in an already existing folder the NEC ESMPRO Manager will not operate unless the access permissions required for the NEC ESMPRO Manager operation have been set When installing the NEC ESMPRO Manager in a folder that does not exist the following access permissions are set by the installer Administrators Full Control All All Everyone Read RX RX SYSTEM Full Control All All If you specified a user group other than the default Administrators as the NEC ESMPRO User Group at the installation Full Control access permissions will be set for it 19 Remote installation of NEC ESMPRO Manager When installation of the NEC ESMPRO Manager completes you need to reboot the system Careful attention is needed to install the program in the environment where reboot cannot be performed from the Start menu such as on Remote Desktop of Windows XP The operating system can be restarted by running the following command at Command Prompt USS Ex When you want to r
10. chassis must be managed by one NEC ESMPRO Manager Power OFF Power Cycle Reset and Dump Since power control is provided by hardware regardless of the state of the managed server s operating system the system may be damaged Be careful of operation under power control Power OFF Power Cycle Reset with the BIOS Setup Utility active If you use the managed server integrated BMC do not execute the Power Off Power Cycle or Reset while the BIOS Setup Utility is active on the managed server Otherwise the alert setting of BMC configuration will be disabled IPMI information collection While a managed server is tuned OFF some records of management controller information and FRU Field Replaceable Unit information cannot be read in The current status of some sensors cannot be read in either while the managed server is turned OFF Restriction on concurrent connection to the Remote Console When a single NEC ESMPRO Manager is operating the remote console of a managed server another Manager cannot execute the remote console function for the managed server A managed server can transmit redirection data to only a single NEC ESMPRO Manager 43 Remote console before OS boot or during DOS program running If a graphic screen is displayed on a managed server data cannot be displayed correctly on the CUI remote console The CUI remote console screen is displayed only when the managed server displays a text screen In case of interrupti
11. displayed on the AlertViewer even when you have specified as above Component i unknown server Address 127 0 0 1 change the IP address to 127 0 0 1 on the properties of the server icon on the Operation Window 65 eSettings on standalone environments without network connections When you install the NEC ESMPRO Manager and the NEC ESMPRO Agent on a machine together if the machine is not connected to the network take the following steps to monitor the machine itself e Specify 127 0 0 1 for Start Address and End Address as a range for the Auto discovering e Specify 127 0 0 1 for the SNMP trap destination If you have already registered server icons execute AutoDiscover after deleting the icons Threshold dialog box for the temperature sensor For some servers only the Fatal status may be displayed on the dialog box for setting threshold values of the temperature sensor In this case the sliders show yellow Warning and red Fatal but green is displayed as the actual status color when temperature of a target machine is lower than the specified Fatal limit Versions when using Inter Manager Communication If you use Inter Manager Communication between different versions of the NEC ESMPRO Manager the following problems may occur The alerts will not be sent to the neighbor manager Part of the information will not be displayed in the DataViewer When you use Inter Manager Communication in advance be sure to use the s
12. ear 70 Portinumbers Protocols ng iriassna iii a Aaa a a a a 70 ONIS sintattica ii e ri ala a e 74 BMG settinigs nian ubi A aa ee 77 Abbreviations of Operating Systems Windows Operating Systems are referred to as follows Notations in this document Official names of Windows Windows Server 2008 R2 Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 Datacenter Windows Server 2008 Foundation Windows Server 2008 Standard 32 bit Windows Server 2008 Enterprise 32 bit Windows Server 2008 Datacenter 32 bit Windows Server 2003 R2 Windows Server 2003 R2 Standard x64 Edition Windows Server 2003 R2 Enterprise x64 Edition Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Enterprise Edition Windows Server 2003 Windows Server 2003 Standard x64 Edition Windows Server 2003 Enterprise x64 Edition Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition Windows 7 Windows 7 Professional 64 bit Edition Windows 7 Ultimate 64 bit Edition Windows 7 Professional 32 bit Edition Windows 7 Ultimate 32 bit Edition Windows Vista Windows Vista Business 64 bit Edition Windows Vista Enterprise 64 bit Edition Windows Vista Ultimate 64 bit Edition Windows Vista Business 32 bit Edition Windows Vista Enterprise 32 bit Edition Windows Vista Ultimate 32 bit Editio
13. it on the monitored server When you monitor Windows servers which have network interfaces of which speeds are 10Gbps or over Speed may not be displayed correctly on the Network General view of the Information of server state In such a case check it on the monitored servers When you monitor Windows Server 2008 servers which have network interfaces with which a cable is not connected an incorrect value 4 294 Mbps may be displayed for the Speed on the Network General view of the Information of server state Display of the network status When you monitor a server with Windows Vista installed the message Dormant appears for Status on the Network General view of the Information of server state even if the network properly works In such a case check the network status on the monitored server Display of the teamed network interfaces If network interfaces are teamed on a server with Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 installed the network information may not be properly displayed on the Information of server state Check it on the monitored server Coexistence of NEC ESMPRO Manager with HP OpenView Network Node Manager NNM To install NNM on the environment where the NEC ESMPRO Manager has been installed take the following steps before installing NNM 1 Select Use SNMP Trap Service from Method of receiving SNMP Trap displayed by clicking SNMP Trap Setting of the AlertVi
14. obtain the IP address whenever the managed server is turned AC ON Port that BMC uses In case that Linux on the managed server uses port 623 NEC ESMPRO Manager cannot communicate with the BMC that uses standard LAN port Perform following settings 1 Add the following entries in services files etc services to reserve port 623 asf rmcp 623 tcp ASF Remote Management and Control Protocol asf rmcp 623 udp ASF Remote Management and Control Protocol 2 Reboot the OS Initialization of the BMC Configuration Information setting When you set Default value on the BMC Configuration Information with DianaScope Agent or NEC ESMPRO Agent Extension or create New Configuration with System Management Tool started from EXPRESSBUILDER DVD ROM each items of the BMC Configuration Information are initialized If the managed server integrates EXPRESSSCOPE Engine series Advanced Remote Management Card or ft Remote Management Card following items for BMC Web server are also initialized because they are shared with BMC Configuration Information DHCP Configuration IP Address Subnet Mask Default Gateway How to set the Web server is following e Select System Management Tool on Tool started from EXPRESSBUILDER DVD ROM and then select Web server of BMC e Login to Web server of the BMC and then select Configuration Network 60 6 6 Web client Operation from two or more browsers NEC ESMPRO Manager cannot be opera
15. or stop the services from Administrative Tools Service they do not function properly They may have stopped according to the settings 76 BMC settings You can change the BMC Configuration Information from BMC Setting of the NEC ESMPRO Manager For details of BMC Setting see the online help of the NECESMPRO Manager The default BMC values set by selecting Default Value in NEC ESMPRO Manager and by executing BMC nitialization are shown below Pink cells are differences NEC ESMPRO Manager BMC Initialization Network Property Management LAN Management LAN Management LAN Connection Type Auto Negotiation Auto Negotiation DHCP Disable Disable IP address 192 168 1 1 192 168 1 1 Subnet Mask 255 255 255 0 255 255 255 0 Default Gateway 0 0 0 0 0 0 0 0 DNS Server 0 0 0 0 0 0 0 0 Host Name Blank asi MILE Domain Name Blank Blank Access Limitation Type Allow All Allow All Service HTTPS Enable Enable HTTPS Port 80 80 HTTP Enable Enable HTTP Port 443 443 SSH Enable Enable SSH Port 22 22 Alert Mail Alert Alert Disable Disable I 2 To 1 Enable Disable To 2 Disable Disable To 3 Disable Disable From Blank Blank Reply To Blank Blank Subject Blank Blank Server 0 0 0 0 0 0 0 0 Port 25 25 Authentication Disable Enable Alert Level Error Warning Separate Setting SNMP Ale Alert Disable Disable Computer Name Bla
16. problem during display of the status of the server the server icon of the group or chassis shows unknown status In this case the status color of the configuration information tree item may not indicate the latest status Click the server icon from the group or chassis to display the latest information Changing the configuration of the servers If you change the configuration of the servers such as attaching or removing HDDs with the Information of server state constitution tree displayed the changes will not be reflected to the Information of server state constitution tree After changing the configuration click the target server icon displayed in the Group or Chassis tree to update the Information of server state constitution tree Display of the Information of EM Card state constitution To update the monitoring display in case of EM Card configuration such as removing mounting CPU blade switching power redundancy mode reselect the EM card icon from the Group Chassis tree elf the page cannot be displayed on Web browser When you start NEC ESMPRO Manager or application that is installed after NEC ESMPRO Manager installation the Web browser may displays The page cannot be displayed or The server cannot be found and the page cannot be displayed In this case the port number of NEC ESMPRO Manager and other application may be overlapped See the procedure on Coexistence with Tomcat in 6 1 After Installation RAI
17. to Receive valid green for Receive from Agent TCP IP However alert messages cannot be received because the service Alert Manager Socket R Service failed to start Failed to start the service Alert Manager Socket R Service 66 Work Around If you have changed each item on Receive from Agent TCP IP as user without Administrators privilege take the following procedure Logon as a user with Administrators privilege If you have changed each item from Receive valid green to Receive invalid red restore it to Receive valid green and change it to Receive invalid red again If you have changed each item from Receive invalid red to Receive valid green restore it to Receive invalid red and change it to Receive valid green again Maps to be specified at autodiscovery After you execute Autodiscover on the Operation Window maps may be displayed as if they were registered infinitely as shown below Ex My Manager Internet 192 168 1 0 mapA mapA This problem occurs when a map whose name is the same as its parent map was created at autodiscovery In such a case delete the second mapA in this example to resolve the situation eSetting a Windows Firewall If the Windows Firewall is enabled communication between NEC ESMPRO Manager and NEC ESMPRO Agent will be interrupted and the system will not work correctly To use NEC ESMPRO Manager with the Windows Firewall ena
18. 008 R2 Windows 7 uninstalling NEC ESMPRO Manager the message that Windows Explorer has stopped working might be displayed However uninstallation was normally completed The system doesn t have the influence Program Compatibility Assistant dialog box A message This program might not have uninstalled correctly may popup after uninstalling NEC ESMPRO Manager complete In such a case you can safely click This program uninstalled correctly or Cancel button to close the dialog because the uninstallation is done successfully Message at reactivation The following message might be displayed at the time of the first system reboot after ESMPRO uninstall but it is no problem because it is a known issue of InstallShield 2008 H PROGRA 1 INSTAL 1 6342F 1 setup exe Windows cannot find H PROGRA 1 INSTAL 11 6342F 1 setup exe Make sure you typed the name correctly and then try again To search for a file click the Start button and then click Search Alarm category of HP OpenView Network Node Manager If you uninstalled the HP OpenView Integration ESMPRO Alarms remains in the alarm category of HP OpenView Network Node Manager In such a case delete it by hand 41 d Notes Check the following points after installing the NEC ESMPRO Manager 8 NEC ESMPRO Manager Installation e If you install the NEC ESMPRO Manager on Windows Server 2003 or Windows Server 2008 and later do not delete u
19. ACPI Redirection is set to Enable on the BIOS Setup Utility screen the CUI remote console function cannot be executed after POST If ACPI Redirection does not exist on the Console Redirection menu confirm that Console Redirection after POST is enabled Shutdown OS When the following operation is performed on the managed server running Windows Server 2008 or later the cancellation dialog box may not be displayed e OS shutdown by NEC ESMPRO Manager e OS shutdown by scheduled running function Shutdown OS during DC OFF state by scheduled running When Agent Setting Shut down OS after DC ON during Scheduled Running Halt on NEC ESMPRO Manager is enabled the DianaScope Agent or NEC ESMPRO Agent Extension shutdowns OS if the managed server is powered up during the down period DC OFF state time by scheduled running Only if the managed server is powered up from NEC ESMPRO Manager DianaScope Agent or NEC ESMPRO Agent Extension does not shutdown OS However in case that any error is occurred during booting DianaScope Agent or NEC ESMPRO Agent Extension may shutdown OS even though power up by NEC ESMPRO Manager 58 8 3 BMC Configuration BMC Configuration tool Among the BMC configuration information tools there are some tools which cannot be used to setup NEC ESMPRO Manager e NEC MWA Agent cannot be used e If NEC MWA is stored in the EXPRESSBUILDER DVD ROM A setup of a system management stored in the s
20. D operation See the User s Guide of Universal RAID Utility after Ver 2 1 installed on the managed server for notes about the operation of RAID system with Information of server state navigation tree Alert driven status control function The alert driven status control function which is supplied as a Windows application can not be used on the Web browser interface If the function is enabled there is the possibility that you misunderstand the status of the managed servers because the server status color on the Web browser of the client side changes by starting operating or exiting the AlertViewer Windows application on the Web server side It is recommended that you disable the alert driven status control function 52 8 2 NEC ExpressUpdate eInstallation of NEC ExpressUpdate Agent To use the function of Installing NEC ExpressUpdate Agent following configurations are necessary 1 Change following configurations with the user belongs to the Administrators group 2 See Appendix Port numbers Protocols for network ports and protocols which this function uses e Windows XP 1 Configure Windows Firewall Configuration e Control Panel Security Center Windows Firewall Select General tab and uncheck Don t allow exceptions e Select Exceptions tab and check File and Printer Sharing 2 Configure File Sharing e Control Panel Appearance and Themes older Options Select View tab and uncheck Use sim
21. EF REF 2 Edit the port number in the server xml setting file of ESMPRO SM Web Container service The server xml file is on the NEC ESMPRO Manager installed folder Y ESMWEBYwbserver conf In this file you search the following lt Connector gt description specified port number 8080 and change the port number 3 C Progrom Files ESMPRO ESMWEB wbserver conf server aml Microsoft Internet Explorer q xj Elo gdt yaw Favorkes look Hop cl Address 2 C 1Program Pies ESMERO ESPIWEB bear vericcofiserver vi sl Es E lefault quest getremoteNost 3 This can hav DNS lookups are enabled when a web application calls erformance 20 you can disa enableLookups attribut request getRemoteHo E unge zen String version El P address of cop lt Define a no L HTTE Connector on port 8090 co lt Connector port 8080 maxtttpHeadersize 8192 maxThreads 150 minSpareThreads 25 maxSparoThroads 75 onableLookups fals redirectPort 8443 accoptCount 100 ET pagal ros pigra PS gt lt i Note To isoble connection timeouts set connectionTimeout valu ER D lt Note To use grip compression you could set the folloving properties trigents gozilla traviata ompressableNimeType text html text xml SS gt ee CM Rcs A 34 3 Edit shortcut file esmpro The esmpro file is on the NEC ESMPRO Manager installed folder ESMWEB In this file you search the follo
22. Express5800 NEC NEC ESMPRO Manager Ver 5 5 Installation Guide Windows Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Appendix Introduction NEC ESMPRO Manager System Requirements Before Installation Installation After Installation Uninstallation Notes E5 50 03 STD NEC Corporation 2012 Contents CORR RI ORO SOI I OA 2 ele Meel le EE EES 3 ORE UE CRE NT 4 External LEE 5 Attention and supplementation with this book 9 Lo Introduction ipa ee ee aL ail eee as 10 2 NEC ESMPRO Manage rai tai illa EE de lee 11 3 system Requirements EE 12 3 1 Management PC 3 2 Managed server 3 3 Requirements for connection between the management PC and managed server 15 3 4 Notes on managed servers and network devices A 17 4 Before Installation uao ri a tee 19 de D UE e EE 22 dI Installation procedures netsi A aa al ee n ae 22 d ee Ill ET e EE 29 Gz After Instalan ii aaa 30 A EE 39 7 1 Uninstallation procedure uilaa iaia ed aiar 39 7 2 Notes on Uninstallatoni teti a paia ARA PARRA E ra a Taar Ear E a SEITE RA LIA RO GAARA Ati Ania AAA 41 EE 42 8 I NEC ESMPRO Manager ita aaa elia aaa alia 42 8 2 NEC ExpressUpdale ii A iaia 53 8 3 NEC ESMPRO Manager PXE Service AAA 55 8 4 Managed Severin A A ee ee 57 8 3 BMG Configurationi ucraino folla ooh acicate iia 59 amp 6 Web client i cn A banale eae Salce 61 8 7 Applications run on the Management PDC 63 APPENA tl
23. Features that were not added are grayed out and cannot be selected f uninstallation Selection E Select features you want to uninstall Remove additional features The features you selected from the following will be uninstalled IT PXE Service HE Openview Integration If no features are added this dialog box is not displayed 39 5 Confirmation for uninstallation Confirm that any applications related to NEC ESMPRO are not running and click OK The selected features will be uninstalled Y Uninstall NEC ESMPRO Manager o cea 6 Confirmation for deletion of the folder If there is no folder of update package this dialog box is not displayed Select whether you delete the preservation folder of update package and click Next Common Component InstallShield Wizard Deletion of update package preservation folder Wait for a while until the uninstallation completes During the uninstallation some uninstallation windows will appear 7 The uninstallation completes Click OK and then restart the operating system the system will not automatically restart If this computer is intended to be used in EXPRESSCLUSTER system you need to do some extra work before restarting the computer Refer to the EXPRESSCLUSTER document Uninstall NEC ESMPRO Manager e 40 7 2 Notes on Uninstallation Message after NEC ESMPRO Manager Uninstall Windows Server 2
24. O server in which the NEC ESMPRO Manager is to be installed To use a managed server in a DHCP environment start the DianaScope Agent or NEC ESMPRO Agent Extension Setting of Teaming for standard LAN with the OS providing redundancy or multiplexing with multiple network adapters on the managed server installed BMC that uses a standard LAN port The managed server installed BMC that uses a standard LAN port shares the embedded standard LAN controller between BMC System BIOS and OS but the BMC and System BIOS do not support the LAN teaming modes including AFT Adapter Fault Tolerance and ALB Adaptive Load Balancing So if the AFT mode or ALB mode was made available by OS NEC ESMPRO Manager can communicate with BMC and System BIOS only under the following conditions while Failover does not occur If RLB Receive Load Balancing is set with ALB Adaptive Load Balancing disable the RLB If RLB cannot be disabled NEC ESMPRO Manager cannot communicate with BMC Make the Teaming set address preferred primary identical to the LAN1 IP address and MAC address in the BMC configuration information Even if the configuration of LAN2 for the BMC on the managed server is available do not set LAND in the BMC configuration information See Appendix B B 1 On the managed server that BMC uses standard LAN port in NEC ESMPRO Manager Ver 5 Setup Guide if you install DianaScope Agent or NEC ESMPRO Agent Extension on the managed server whose
25. PRO Manager e When the NEC ESMPRO User Group is registered as a global group member it is necessary to start the Domain Controller before the Manager machine boots To upgrade your operating system Otherwise uninstall the NEC ESMPRO Manager first and upgrade the operating system To upgrade the operating system to other than the following operating system uninstall the NEC ESMPRO Manager first and upgrade the operating system Windows Server 2003 Windows Server 2003 R2 Windows Vista Windows Server 2008 Display of the Information of server state constitution In case that NEC ESMPRO Manager has been updated from Ver 5 23 and below The display of the selected item on the Information of server state constitution may take long time with the hardware constitution of the managed server Perform the followings in this case e Change the Update Interval value of Automatically update display setting from 5 seconds default value to 60 seconds The changing of the automatic update interval by JavaScript will reduce the load of NEC ESMPRO Agent on the managed server and so allows NEC ESMPRO Manager to display the DataViewer quickly lt settings gt Environment setting Option Setting Automatically update display Update Interval 48 Display of the network speed When you monitor Linux servers Speed will not be displayed on the Network General view of the Information of server state In such a case check
26. Program Files NEC DeploymentManager svcctrl start lt How to stop start Remote Install service gt To stop the service Stop 3 services Click run from start on Windows Execute following each command net stop BINLSVC net stop TFTPD net stop Groveler To start up the service Perform the following procedure 1 Click control Panel asministrative tool Active Directory user and computer from start on Windows Find Remote Install server computer in the Active Directory user and computer snap in Click the server computer and them click Property Click Check server on the Remote install tab Follow the instruction of the wizard aS ON 55 The end of the network boot procedure of NEC ESMPRO Manager PXE Service Do not operate the destination server until network boot procedure of NEC ESMPRO Manager PXE Service completes When you have some operation before that the NEC ESMPRO Manager PXE Service cannot be stopped from the NEC ESMPRO Manager For completion of the network boot see 2 2 2 4 How to confirm the status of the network boot procedure by NEC ESMPRO Manager PXE Service in NEC ESMPRO Manager Ver 5 Setup Guide eSetting a Windows Firewall If the Windows Firewall is enabled on the management PC NEC ESMPRO Manager PXE Service may not be executed BMC configuration In such a case open the following ports on the management PC Target ports An arbitrary name UDP An arbit
27. Used Physical Memory Percent Used Display of the Information of EnclosureViewer To update the monitoring display in case of EM Card configuration such as removing mounting CPU blade switching power redundancy mode reselect EnclosureViewer Configure Menu Reconstruct Tree eCoexistence of NEC ESMPRO Manager with HP OpenView Network Node Manager NNM e To install NNM on the environment where the NEC ESMPRO Manager has been installed take the following steps before installing NNM 1 Select Options Customize My Manager on the Operation Window and set the Method of receiving SNMP Trap to Use SNMP Trap Service on the My Manager dialog box 2 After the above the dialog box stating that Changes will take effect after the computer has been restarted appears Exit the Operation Window and then take the following steps without shutting down and restarting the system 3 Exit all applications related to NEC ESMPRO such as AlertViewer DataViewer and GraphViewer 4 Exit ESM Base Service and other dependent services by selecting Administrative Tools Services After the above install NNM and restart the computer e To install NEC ESMPRO Manager on the environment where NNM has been installed restart the computer and take the following steps after the installation of NEC ESMPRO Manager completes Select Options Customize My Manager on the Operation Window and set the Method of receiving SNMP Trap to U
28. You can change the optional setting of the NEC ESMPRO Manager Click Environment Setting on the Header menu to check the setting For details see the online help e Seta modem The modem that is used to connect with a managed server should be set on the operating system on the Management PC If Management PC has plural modem driver on Windows input the modem name to use the connection in the DianaScopeModemAgent ini file under the Sytem32 folder The modem names are shown on device manager on Windows The following is an example of DianaScopeModemAgent ini file 31 SSL If you need to login to the NEC ESMPRO Manager using SSL you should change the setting of the NEC ESMPRO Manager Perform the procedure that is necessary in order to use SSL with the NEC ESMPRO Manager as follows 32 1 Create a key The Key tool is needed for creating the key using with SSL The Key tool is contained in the JRE Create the key as follows In the case of NEC ESMPRO Manager installed in C Program FilesXESMPRO Windows 32 bits C Program Files ESMPRO ESMWEB jre bin keytool genkey alias tomcat keyalg RSA Windows 64bits C Program Files x86 ESMPRO ESMWEBY jre bin keytool genkey alias tomcat keyalg RSA Some messages are displayed with dialog style Input the information about the creator of the key You need to set the same password as the keystore password to the key password for lt sdo gt The following is shown a
29. abase description User database that can be updated and saved factory org apache catalina users menoryuserpatabaseractory pathname cont tomcat users xa gt connector port number fie Eat Fomar yew De compressab leminerype text html teta lt Define a SSL HTTP 1 1 Connector an port 8443 gt lt connector port 3443 masttpWeadersize 3192 maxThreads 150 minspareThreads 25 maxsparethreadse 75 anableLookups fa150 disableuploadTimeout rua acceptcount 100 schene htt e secure true clientauthe false ssIPprotocole TLS gt gt lt Define an A onnactor on port 8009 gt enabtatookup false redirectrort 8443 protoco a3P 1 3 gt lt Define a Proxied HTTP 1 1 Connector on port 8082 gt lt Sea proxy documentation for more information about using this gt clan lt Cconnector port 3082 fraxThreadse 150 minsparethreads 25 maxsparethreadse 75 enableLookupse false acceptcounte 100 connectionTiseout 20000 proxyPorte 30 disableuploadTimeour true gt big d lt an Engine represents the entry point within catalina that processes every request The Engine Tap Vementat ton for Tomcat stand alone analyzes the HTTP headers included with the request and passes them on to the appropriate Host virtual host gt lt You should ser fum route to support load balancing via aP fe lt Engine name Catalina defaulthost local
30. ache Log4J Apache Neethi Apache Rampart Apache Struts Apache Tomcat Apache XMLBeans Apache Woden Apache WSS4J Apache Xalan Apache Xerces Apache xml commons Apache XML Schema Apache XML Security asm 6 Copyright Sun Microsystems Inc CopyrightOThe Codehaus Developed by jGuru com http www ANTLR org and http www Guru com Copyright Terence Parr Copyright The Apache Software Foundation The Apache Software Foundation Copyright The Apache Software Foundation The Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation Copyright The Apache Software Foundation CopyrightOThe A
31. ame EXPRESSBUILDER DVD ROM cannot be used The Console less function of the EXPRESSBUILDER can not be used when NEC MWA is stored in the same EXPRESSBUILDER DVD ROM In case of exchange of Management PC If a Management PC as an alert receiver has been exchanged register the managed server s BMC configuration information again even when the IP address of the Management PC remains unchanged Otherwise the BMC may fail to recognize the alert receiver Function Obtain an IP Address automatically DHCP The managed server included the BMC that uses a Management LAN port supports the function Obtain an IP Address automatically DHCP 1 Following version of NEC ESMPRO Manager modules supports the setting of the function Managed server i DianaScope The managed server that integrates EXPRESSSCOPE Engine series DianaScope Manager Ver 1 07 01 or later Management Card or ft Remote Management Card DianaScope PXE Service Ver 1 03 00 or later 1 DianaScope Agent Ver 2 06 00 or later DianaScope Configuration Ver 1 02 or later 1 Not Support the managed server installed ft Remote Management Card The managed server installed Advanced Remote DianaScope Manager Ver 1 11 00 or later When you use the module that does not support the setting of the function Obtain an IP Address automatically DHCP for the managed server that supports the function note followings If DianaScope Agent does not support the setting of the function t
32. ame version of the NEC ESMPRO Manager by performing an update installation if needed Operations as a user who does not have Administrators privilege When you logon as a user who belongs to the NEC ESMPRO User Group but does not have Administrators privilege there is the following problem unless you specified the default Administrators as the NEC ESMPRO User Group during installation of NEC ESMPRO Manager If you perform a wrong operation by mistake perform the following measure Problem When you select Tools Report Settings on the AlertViewer to open the Alert Manager window select Setting Base Setting on that window to open the Receive tab of the Base Setting window and change the setting of Receive from Agent TCP IP the following will occur When you have changed from Receive valid green to Receive invalid red Even though the status of each item appears to be changed to Receive invalid red the service Alert Manager Socket R Service does not actually stop In such a case alert messages can never be received but an unnecessary service is running This results in a waste of resources In addition whenever you change this status to Receive valid green the following error message appears Failed to start the service Alert Manager Socket R Service When you have changed from Receive invalid red to Receive valid green Although the following message appears the status of each item is changed
33. and register blade servers the number of slots for storing blades may be displayed differently from the actual one and some blade images may be placed out of the frame In such a case follow the steps below to change map properties on the Operation Window 1 Right click the target blade map icon and select Properties from the pop up menu 2 Double click Background and select an appropriate background image 3 Double click Maximum Number of Blade Slot in Chassis and set an actual maximum number of slots 4 Click OK to complete the settings Autodiscovery of SIGMABLADE When CPU blades are autodiscovered before EM Cards are done the autodiscovered CPU blades will be registered directly under the network map that you specified at autodiscovery not under a blade map In such a case delete the registered CPU blades and autodiscover them again as follows lt When EM Cards and CPU blades are in the same segment gt Register EM Cards first and then autodiscover corresponding CPU blades or specify the range of the addresses to include the EM Cards and the CPU blades that are in the same Blade Enclosure and autodiscover them lt When EM Cards and CPU blades are in different segments gt Register EM Cards first and then autodiscover the corresponding CPU blades Display of the network speed on the DataViewer e When you monitor Linux servers Speed will not be displayed on the Network General view of DataViewer In such a ca
34. ation registered to DianaScope Manager will be inherited To use the HP OpenView Integration If you use HP OpenView Integration install HP OpenView Network Node Manager before installing the NEC ESMPRO Manager The HP OpenView Integration does not support Windows Vista Windows Server 2008 and later Sample of Script Component When you changed a sample of the Script Component and saved it as the original file name change the file name before performing update installation If you perform update installation without doing that the sample will be overwritten and the changes might be initialized 20 olf NEC MWA has been installed If MWA Management Workstation Application has been installed you cannot install NEC ESMPRO Manager Uninstall MWA Changing language settings in Windows ex In the case of using MUI When changing the language settings in Windows make sure Japanese is not selected in the settings below Japanese is not supported and therefore installation will fail You should also make consistent language settings that is choose the same language except Japanese in the settings below e Windows Server 2008 Windows Server 2008 R2 Windows 7 Windows Vista Control Panel Region and Language Formats tab Location tab Keyboards and Language tab Administrative tab e Windows Server 2003 Windows Server 2003 R2 Windows XP Control Panel Regional and Language Options Regional Options tab
35. bled open the following ports Target Ports The following table shows the ports for the Windows Firewall to be set on the Add a Port dialog box on a machine on which NEC ESMPRO Manager is installed Name can be changed Port number es Protocol Environment Inter Manager communication TCP When Inter Manager communication is used SNMP Trap When Manager Notification SNMP is used default High Reliable Notification When Manager Notification TCP IP in Band is used Express Notification via Manager When Express Notification Service is used via Manager For ports used by NEC ESMPRO Manager see Appendix Port numbers Protocols Note 67 lt Monitoring a server where multiple IP addresses are set for a single network card gt Problem If a monitored server has multiple IP addresses for a single network card the IP address of the SNMP Response packet from NEC ESMPRO Agent may differ from the destination address in the IP header of the SNMP Request packet from NEC ESMPRO Manager In such a case if NEC ESMPRO Manager receives the Response packet from NEC ESMPRO Agent before Windows Firewall Service starts the server cannot be monitored thereafter Work Around On the Operation Window of the NEC ESMPRO Manager open Properties on the server icon change the IP address to another one that is set on the monitored server and reboot the Management PC Autodiscovery of Blade Servers When you execute Autodiscover
36. dard serial port 2 COM2 The standard serial port 2 COM2 on a managed server cannot be used for connecting another device in the following cases because the BMC occupies the serial port 2 The managed server compatible with SOL and set enable on following BMC Configuration items Remote control WAN Direct Redirection LAN Redirection WAN Direct Connection via modem or direct connection has been made Direct connection has been set in the BMC configuration information Even if the NEC ESMPRO Manager and managed server are not connected the BMC occupies the serial port 2 COM2 A Before Installation Be sure to read this page before installing this product Security settings Setting up the NEC ESMPRO User Group To make the applications run on the management PC have proper access rights the NEC ESMPRO User Group is needed The NEC ESMPRO User Group name should be determined during the installation The Manager setup names it Administrators by default If you want to specify another user group name you must create it before installing the NEC ESMPRO Manager and specify the group name during installation The NEC ESMPRO User Group is case sensitive Also to make this security feature function effectively install the NEC ESMPRO Manager on a hard drive formatted with NTFS Ze Important eConfirming the disk space required for operation Prepare sufficient free space in the folder you specified
37. dd button and then click OK e The screen including Java Applet might not be displayed on Internet Explorer Through the following procedure the situation can be avoided Disable the check box Java control panel Advanced tab Enable the next generation Java Plug in 61 Note on using Internet Explorer since version 7 If you login to NEC ESMPRO Manager Ver 5 from Web client using Internet Explorer for a long time according to Internet Explorer restriction for detail see Microsoft Knowledge Base 830555 memory usage of Internet Explorer on Web client will increase About 10MB a day at maximum So do following processes if you use it for a long time after login from Web client Logout Web client regularly The increased memory by Internet Explorer restriction will be released by logout Using Firefox The screen including Java Applet might not be displayed on Firefox Through the following procedure the situation can be avoided Modify the version of Java Plug in of Web browser Use Internet Explorer Disable the check box Java control panel Advanced tab Enable the next generation Java Plug in vUsing the AlertViewer In some environments a pop up window must be allowed on a browser to use the AlertViewer If the pop up window is not allowed the AlertViewer may not work properly Back button of the browser NEC ESMPRO Manager cannot be operated using browser functions like the Back but
38. ds 25 maxSpareThreads 75 enableLookups false disableUploadTimeout true acceptCount 100 scheme https secure true clientAuth false ssIProtocol TLS keystoreFile lt the directory that contains keystore gt keystore keystorePass lt the password gt useBodyEncodingForURI true NOTES Add these lines gt NOTES Add these lines Reboot the Management PC Reboot the server installed the NEC ESMPRO Manager Login Confirm to login to the NEC ESMPRO Manager with https Make access to the following address using the Web browser on the Web client https the computer name installed the NEC ESMPRO Manager port number that is specified in server xml esmpro An example of address to access from the web browser on the Management PC is shown https localhost 8443 esmpro 33 Changing the port number You can change the available port number after installation of NEC ESMPRO Manager An example of address to access in the HTTP connection port 8080 1 Stop the following two services ESMPRO SM Common Component ESMPRO SM Web Container Elo Aton yew De CECR HECK Y Select an Rem to view ts description Nem Description Status aj ESM System Management Service Started Sia Esmcommontervice Ba ESMOISKA ray E RA Allows files Enables He Started This servic Borman Interface Device Access Enables ge PANE Sf O aminan td Cm rom Mann LAI SZ RE
39. een specified Specify the preservation folder of update package and then click Next Common Component Preservation folder of update package Please specify the folder location which has enough free capacity for preserving update packages Preservation folder of update package C Program Files ESMPRO ESM WEB tpkgpool Browse InstaliGhield 27 28 Y This folder will be used as a repository of update packages for NEC Express Update Wait until the installation completes Some installation windows are displayed during the installation If you click Cancel the installation can be aborted but the installed files are not deleted 13 The installation completes Click OK and then restart the operating system the system will not automatically restart If this computer is intended to be used in EXPRESSCLUSTER system you need to do some extra work before restarting the computer Refer to the EXPRESSCLUSTER document NEC ESMPRO Manager InstallShield Wizard Tid i Installation completed Please restart the computer 3 2 Notes on installation Message on NEC ESMPRO Manager install Windows Server 2008 R2 Windows 7 installing NEC ESMPRO Manager the message that Windows Explorer has stopped working might be displayed However installation was normally completed The system doesn t have the influence Program Compatibility Assistant dialog box A message This program might
40. estart the system immediately shutdown r t 0 Installation for multisession terminal server access Perform the following operation to install the NEC ESMPRO Manager for multisession Terminal Server access e For Windows Server 2003 Windows Server 2003 R2 Use Add New Programs from Add or Remove Programs in Control Panel e For Windows Server 2008 Use Install Application on Terminal Server in Control Panel e For Windows Server 2008 R2 Use Install Application on Remote Desktop Server in Control Panel If you do not follow the procedure above a message indicating the occurrence of the error during the setup UE is displayed and the setup stops If an older version of NEC ESMPRO Manager has been already installed e If NEC ESMPRO Manager Ver 4 1 or later has been already installed you can update it to this version If any version other than the above has been installed uninstall it before installation e Note that if you perform update installation from NEC ESMPRO Manager Ver 5 0 or prior with the Web Component installed the Web Component will be uninstalled at the update installation e Note that BMC Remote Control Tool for out of band management included in the NEC ESMPRO Manager Ver 4 43 Ver 4 51 will be removed and cannot be accessed if you upgrade your NEC ESMPRO Manager to this version elf DianaScope Manager has been installed If DianaScope Manager has been installed you can update it to this version The inform
41. ewer When the message Changes will take effect after the management computer has been restarted appears exit the AlertViewer and then take the following steps without shutting down and restarting the system 2 Exit all applications related to NEC ESMPRO 3 Stop NVBase System Service and other dependent services by selecting Administrative Tools Services on the operating system After the above install NNM and restart the computer To install the NEC ESMPRO Manager on the environment where NNM has been installed restart the computer after the installation of the NEC ESMPRO Manager completes Then take the following steps Select Use SNMP Trap Service from Method of receiving SNMP Trap displayed by clicking SNMP Trap Setting of the AlertViewer After the above restart the computer 49 Power saving mode of the operating system e When a computer on which NEC ESMPRO Manager is installed goes into a power saving mode all features of NEC ESMPRO Manager such as alert reception server status monitoring and automatic statistical data collection stop It is recommended that you disable the power saving mode e When a monitored server with the Wake On Directed Packet option enabled for the network adapter setting goes into the power saving mode the server is powered on immediately by the server status monitoring feature of NEC ESMPRO Manager which regularly sends packets to the server In such a case disable the Wa
42. g with NEC ESMPRO Manager one of them may fail to receive the SNMP trap due to a conflict between the two applications Through the following procedures the situation can be avoided Work Around 1 If the other vendor s SNMP management application supports the trap reception function of standard SNMP Trap Service you can change Method of receiving an SNMP Trap to Use SNMP Trap Service on the AlertViewer to avoid this problem Y The SNMP Trap Service is installed together with the SNMP Service However it does not start by Tips default Start Services from Control Panel to start up the SNMP Trap Service It is useful that you set Automatic for Startup type Work Around 2 By utilizing the TCP IP report to Manager function of NEC ESMPRO Agent the alert reception function of NEC ESMPRO Manager operates normally TCP IP report to Manager Transfers an alert from a server to the NEC ESMPRO Manager using an original protocol on TCP IP Note that the operability of the SNMP Trap reception function on the other vendor s SNMP management application cannot be guaranteed Usage of DHCP As NEC ESMPRO Manager manages the system according to its IP Address do not use a DHCP which assigns IP address dynamically on an operating system on which NEC ESMPRO Manager and NEC ESMPRO Agent are installed eSetting an SNMP trap destination When you install NEC ESMPRO Manager and NEC ESMPRO Agent on the same computer specify the IP addres
43. he DianaScope Agent always set disable for the function when it registers the BMC configuration The DianaScope Agent also set disable when it writes the BMC configuration information file If DianaScope Configuration does not support the setting of the function the DianaScope Configuration always set disable for the function when it writes the BMC configuration information file If System Management tool on EXPRESSBUILDER does not support the setting of the function the tool always set disable for the function when it registers the BMC configuration The tool also set disable when it writes the BMC configuration information file 59 lf remote console feature of EXPRESSBUILDER does not support the setting of the function the tool always set disable for the function when it registers the BMC configuration If NEC ESMPRO Manager does not support the setting of the function the NEC ESMPRO Manager cannot set disable for the function nor change IP address when DianaScope Agent support the setting of the function and the function has been set enable 2 Advanced Remote Management Card and ft Remote Management Card If the managed server has been installed Advanced Remote Management Card or ft Remote Management Card the BMC may not immediately obtain the IP address after NEC ESMPRO Manager PXE Service configures the BMC to obtain the IP address by the DHCP Turn the managed server AC OFF and then AC ON because the BMC try to
44. he following hardware and software 3 1 Management PC Ze Important e Hardware Machine A computer on which an operating system supported by NEC ESMPRO Manager can be installed Intel Pentium 4 1 3GHz or higher or equivalent compatible processor is recommended Memory Memory required for running the operating system plus 512MB or more 1GB or more is recommended Free hard disk space 340MB or more Software Operating system Windows 7 up to SP1 Windows Vista up to SP2 Windows XP up to SP3 for 32 Bit up to SP2 for x64 Edition Windows Server 2008 R2 up to SP1 Windows Server 2008 up to SP2 1 Windows Server 2003 R2 up to SP2 Windows Server 2003 up to SP2 NEC ESMPRO Manager PXE Service Windows Server 2003 R2 up to SP2 Windows Server 2003 up to SP2 1 2008 Foundation SP2 is not supported Ze Important Web client Internet Explorer 7 0 8 0 Firefox 3 5 3 6 Windows Linux 12 o Important Number of managed servers Addition of server licenses permits a single NEC ESMPRO Manager to manage a maximum of 1000 servers 13 3 2 Managed server A server to be managed by NEC ESMPRO Manager is as follows e About the managed server integrated BMC Baseboard Management Controller see Appendix C Managed Components Summary in NEC ESMPRO Manager Ver 5 Setup Guide e f you use SNMP Simple Network Management Protocol monitoring function the following s
45. host jumroute jum gt gt lt Define the top level container in our container hierarchy gt its Start the following two services ESMPRO SM Common Component ESMPRO SM Web Container PE 37 5 Start Tomcat service V Update installation from an older version of NEC ESMPRO Manager If you perform update installation from the NEC ESMPRO Manager of less than version 5 0 the managed servers originally registered in the Operation Window do not show up on Web GUI of NEC ESMPRO Manager To display the managed machines execute Auto Registration on the Web GUI A vAccess limitation for Web Client When you use the NEC ESMPRO Manager from Web Client login to the NEC ESMPRO Manager locally then add the Web Client address from Environment Setting Access Limitation 4 Uninstallation This page describes how to uninstall the NEC ESMPRO Manager 7 1 Uninstallation procedure Ze Important 1 Logon as a user with administrative privilege Exit all running applications 3 Perform uninstallation Start up Programs and Features or Add or Remove Programs from Control Panel Select NEC ESMPRO Manager from the list of the installed programs to remove it 4 Select features you want to remove Select the item to be uninstalled and click OK Remove All Removes NEC ESMPRO Manager and all added features Remove additional features Removes features you selected
46. ianaScope Modem connection Agent 1 The module uses the lowest unused port of the range 72 Applications run on the Management PC F WU TU on Fun mponen Port No Di ion No mponen Inter Manager TOP c Geh ESM Base Service Unknown gt 8806 ESM Base Service ommunication TCP i gt 8807 1 ESM Alert Service ze Alert Viewer 1 You can change the port number from Tools Port Settings of AlertViewer Adding a Firewall exception is not needed 73 Services NEC ESMPRO Manager NEC ESMPRO Manager uses the following services Process Name z F Service Name Process Name Function lert Manager Main Service IAMVMain exe Various processing about reports lert Manager Socket R Service lamvsckr exe Receiving TCP IP In bound report 1 mi Event Watcher ldmieventwatcher exe Receiving DMI events SM Alert Service Receiving traps alerts Communication base for NEC SM Command Service nvemd exe Periodical command execution ESM Remote Map Service nvrmapdere Pynohronizin Remote Map status esmdsvnt exe 3 ESMPRO SM Base Service esmdsvap exe SMPRO SM Trap Redirection lesmtrprd exe SNMP trap transferring function 2 e CIM indication Subscription SMPRO SM Common Component Jee Main service SMPRO SM Web Container jsl exe Web application server ianaScope ModemAgent DianaScopeModemAgent exe For modem direct connection 1 This service has stopped when Receive fr
47. ight Free Software Foundation Inc Copyright Daniel Veillard All Rights Reserved Copyright Sun Microsystems Inc Copyright Microsoft Copyright Microsoft OpenSAML OpenSSL prototype js sblim cim client sortable vSphere Web Services SDK WISEMAN WSDL4J wstx zlib CopyrightOInternet2 Copyright The OpenSSL Project Copyright Sam Stephenson http sourceforge net apps mediawiki sblim index php title CimClient Copyright Stuart Langridge http communities vmware com community vmtn developer forums managementapi Copyright Sun Microsystems Inc Copyright IBM Corp Copyright The Codehaus Foundation CopyrightOJean loup Gailly and Mark Adler Attention and supplementation with this book 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited 2 The contents of this document may change without prior notice 3 Do not make copies or alter the document content without permission from NEC Corporation 4 Every effort has been made to ensure the completeness of this document However if you have any concerns or discover errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation assumes no responsibility for effects resulting from operations 6 The sample values used in this document are not the actual values I Introduction This document describes a system management utility NEC ESMPRO Manager The con
48. ingModel property of the provider registration to an account with the least privileges possible for the required functionality In addition to the above there is ESMPROProvider as a provider name Source and Description might somewhat vary depending on an operating system Replacing a managed server After replacing monitored server even if the server name and the IP address remains the same delete the corresponding server icon and execute AutoRegistration Otherwise the replaced server is not recognized and the server status and the configuration information is not correctly displayed 50 Auto Registration e Even if managed servers that are registered only to the Operation Window are out of the search range for Auto Registration they are listed in the Auto Registration list and registered to the NEC ESMPRO Manager as managed servers e f any server that is not supported such as NEC ESMPRO Agent Ver 4 1 or prior is included in the search range for Auto Registration the server is not registered to NEC ESMPRO Manager However it is registered to the Operation Window e After you register a CPU blade managed via only SNMP to create the chassis information to register another CPU blade on the same chassis with the management controller enabled delete the previously registered CPU blade managed via SNMP and register it again e Do not perform other operations or move to another window during Auto Registration or Check Connection
49. ke On Directed Packet option System event log when installing NEC ESMPRO Manager on Windows Vista When installing NEC ESMPRO Manager on Windows Vista the following event may be reported on Windows Logs System This event is not a problem Source Windows Defender Event ID 3004 Type Warning Description Windows Defender Real Time Protection agent has detected changes Microsoft recommends you analyze the software that made these changes for potential risks You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer Allow changes only if you trust the program or the software publisher Windows Defender can t undo changes that you allow Application event log when installing NEC ESMPRO Manager When installing NEC ESMPRO Manager the following event will be reported on Application event log This does not cause a problem with security so you do not need to do anything for it Source WinMgmt Event ID 5603 Type Warning Description Aprovider ServerManager WMI Support eXtension has been registered in the WMI namespace RootYNECYESMPROYSMYWSX but did not specify the HostingModel property This provider will be run using the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests Ensure that provider has been reviewed for security behavior and update the Host
50. l the following conditions are satisfied remote control cannot be executed from NEC ESMPRO Manager e NEC ESMPRO Manager is installed on the server whose operating system is Windows since Windows Vista or Windows Server 2008 e The managed server has either following BMC BMC uses standard LAN port Advanced Remote Management Card or equivalent BMC e The managed server has been power off If you manage the server satisfied above condition install NEC ESMPRO Manager on the server whose operating system is the older version of Windows Vista or Windows Server 2008 for example Windows XP Display of the monitoring window If you exit and restart the monitoring window of the NEC ESMPRO Manager with the AlertViewer started the displayed AlertViewer window is rewritten and the window may not be properly displayed In such a case exit the monitoring window and the AlertViewer once and then restart them Versions of NEC ESMPRO Manager and NEC ESMPRO Agent If a version of NEC ESMPRO Manager is older than that of the NEC ESMPRO Agent a problem may occur such as the configuration information cannot be displayed or received alerts are not correctly displayed and so forth Update NEC ESMPRO Manager to the version equal to or later than that of the NEC ESMPRO Agent 46 Coexistence of NEC ESMPRO Manager with other vendor s SNMP management application When another vendor s SNMP management application which receives an SNMP trap is used alon
51. lert Service 0 ON DO aA ko DN o ESM Command Service pare e ESM Remote Map Service ESM Base Service N 13 Alert Manager Main Service It may be stopped depending on the settings In such a case there is no need to start or stop the service PXE Service The following services is installed when you select PXE Service on the installation ESMPRO SM PXE Agent Service PxeAgent exe Command execution from the main service ESMPRO SM PXE TFTP Service RMVitfldr exe A file transfer to the managed server ESMPRO SM PXE BINL Service RMVBINLS exe The boot of the managed server ESMPRO SM PXE Main Service RMVAUTH exe PXE Service main service e Procedures to start or stop services To start or stop services perform the following procedure with the services of NEC ESMPRO Manager started eStart procedure 1 Start ESMPRO SM PXE Agent Service from Administrative Tools Service 2 After logging on NEC ESMPRO Manager start the PXE Service from the Linkage Service of the header menu The following services start ESMPRO SM PXE TFTP Service ESMPRO SM PXE BINL Service ESMPRO SM PXE Main Service eStop procedure 1 After logging on NEC ESMPRO Manager stop the PXE Service form the Linkage Service of the header menu The following services stop ESMPRO SM PXE TFTP Service ESMPRO SM PXE BINL Service ESMPRO SM PXE Main Service 2 Stop ESMPRO SM PXE Agent Service from Administrative Tools Service If you start
52. load If a machine on which the NEC ESMPRO Agent is installed is operating with a high load NEC ESMPRO Agent does not respond to the query from the NEC ESMPRO Manager Therefore the following problems may occur The icon for the machine is grayed out on the Operation Window The following error messages are displayed when the DataViewer is started Could not collect information on the host Refer to Recovery Action for errors in DataViewer Help The machine information becomes Unknown on the DataViewer Transmitting and receiving packets between NEC ESMPRO Manager and NEC ESMPRO Agent Packets will be transmitted received between NEC ESMPRO Manager and the Agent at the following times We recommend reasonable care in operating in a system which charges you for things such as connection on a WAN In addition note that a large amount of data is flown in server management by DMI Set On for DMI Agent displayed on a server icon on the Operation Window Server management by DMI is for other vendor s server client on which DMI is installed You do not need to use DMI for managing machines on which NEC ESMPRO Agent is installed e At autodiscovery of servers on the Operation Window e Ata specified interval after specifying regular autodiscovery on the Operation Window e When deleted server where DMI agent is checked for its properties on the Operation Window e When DMI Agent is registered on the Operation Window e When the DMI
53. matic for Startup type Note that if you set to use SNMP Trap Service the name of the NetWare server host that sent a trap via the IPX protocol cannot be identified Work Around 2 By utilizing the TCP IP report to Manager function of NEC ESMPRO Agent the alert reception function of NEC ESMPRO Manager operates normally TCP IP report to Manager Transfers an alert from a server to tte NEC ESMPRO Manager using an original protocol Note that the operability of the SNMP Trap reception function on the other vendor s SNMP management application cannot be guaranteed Transfer of DMI events on Inter Manager Communication DMI events are not transferred between the Inter Manager Communication Installing other DMI management application and manager on the same machine In case when other DMI management application is installed to the same machine receiving DMI events with AlertViewer may not work properly Be sure not to install NEC ESMPRO Manager and DMI management application on the same machine Monitoring Ver 3 2 or prior version of NEC ESMPRO Agent and DMI Agents A function for monitoring Ver 3 2 or prior version of NEC ESMPRO Agent and DMI Agents has been removed from the NEC ESMPRO Manager Ver 4 3 or later As a result the Manager behaves as follows By performing auto discovery server icons are registered on the Operation Window SNMP traps and DMI events sent from monitored servers are displayed on the AlertViewer pr
54. n Windows XP Windows XP Professional x64 Edition Windows XP Professional Trademarks EXPRESSCLUSTER is a registered trademark of NEC Corporation Microsoft Windows Windows Vista Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries NetWare is a registered trademark of Novell Inc of the United States Intel and Intel vPro are registered trademarks or trademarks of Intel Corporation in the United States and other countries All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners External Libraries This product contains libraries External Libraries provided by the third party suppliers Suppliers Assume and agree these libraries license documents and NOTICE files before using this product License documents and NOTICE files of External Libraries are stored in the following folders lt The folder in which this product is installed gt YESMWEBYwbserver lt The folder in which this product is installed gt ESMWEB wbserver webapps axis2 WEB INF lib lt The folder in which this product is installed gt ESMWEB wbserver webapps esmpro WEB INF lib LICENSE under the lt The folder in which this product is installed gt ESMWEB jre If the External Libraries require to include their Source Code with this product see the folder below l
55. n Self Test or DC OFF NEC ESMPRO Manager allows you to collect the managed server s hardware information and control the power supply Operation while viewing the managed server s screen While key in and mouse operations are enabled the managed server s screen can be viewed on the remote browser at any time during POST just after the managed server is turned ON and even after Windows or Linux has been booted Operation of more than one managed server at a time By specifying a group you can provide power control or change a setting for managed servers through a single operation Specification of remote operation time The managed server can be turned OFF or information can be collected at pre specified time so NEC ESMPRO Manager is available for nighttime batch processing Easy operation through the Internet The managed server can be operated with a Web browser If you use Internet s standard SSL Secure Socket Layer for the NEC ESMPRO Manager you enable secure remote operation from an external network Update of firmware and software on the managed server NEC ExpressUpdate NEC ExpressUpdate is the function that manages versions of modules like firmware and software on the managed server and that updates the modules NEC ExpressUpdate can download the update packages automatically for the managed server and install them without stopping the system 11 3 System Requirements NEC ESMPRO Manager requires t
56. n example Enter keystore password What is your first and last name Unknown Scott Oaks What is the name of your organizational unit Unknown SMCC What is the name of your organization Unknown Sun Microsystems What is the name of your City or Locality Unknown New York What is the name of your State or Province Unknown NY What is the two letter country code for this unit Unknown US Is lt CN Scott Oaks OU SMCC O Sun Microsystems L New York S NY C US gt correct no yes Enter key password for lt sdo gt RETURN if same as keystore password kkkkkk Confirm that the key was created USERPROFILE keystore Q USERPROFILE means C Document and Settings lt logon user gt Tips Change the setting of NEC ESMPRO Manager Edit the server xml file to enable SLL The server xml is in the folder ESMWEBYwbserver conf on the NEC ESMPRO Manager installed folder Open the server xml file with an editor tool search the description of lt Connector gt which is specified port number 8443 and delete the comment form lt and gt Modify the port number if you need Add the keystore file path and the password that is specified at the time creating the keystore in the description of lt Connector gt lt Define a SSL HTTP 1 1 Connector on port 8443 gt lt NOTES Delete these lines lt Connector port 8443 NOTES Change it if you need maxHttpHeaderSize 8192 maxThreads 150 minSpareThrea
57. nk Blank Community Name public public Alert Progress One Alert Receiver One Alert Receiver Alert Acknowledge Enable Disable Alert Receiveri IP Addre se Enable Disable si Receiver2 IP Addre Disable Disable Alert Receiver3 IP Addre Disable Disable SS 77 Alert Level Alert Retry Count Alert Timeout Miscellaneous Behavior when SEL repo sitory is full Platform Event Filtering 78
58. not be keyed in from the Remote Console when the firmware BIOS and so on or the software requires the key code that VT100 terminal emulator the hyper terminal and so on can t control Refer to the document of each firmware or software for the details RAID EzAssist Configuration Utility To operate RAID EzAssist for a SOL incompatible managed server from the CUI remote console via LAN set the item Console Redirection to Disable on the BIOS Setup Utility screen reboot the system and then boot the RAID EzAssist Configuration Utility 44 Power management e f you set the value on the managed server which does not support power management you cannot put back the value to unsetting Set zero to each value it is accepted as unsetting e The electric power value might not necessarily reach even the value of Power Cap value The electric power control lowers the power consumption of the system by lowering the frequency of CPU Memory When CPU Memory Throttling value reaches 100 the electric power value doesn t fall any more CPU blade auto registration When Check Connection of CPU blade auto registration was failed You can execute Check Connection on Server Properties Connection Setting If a specified IP address is set from a CPU blade to another CPU blade during CPU blade auto registration process ex when you replace CPU blade and execute CPU blade auto registration NEC ESMPRO Manager may not be
59. not have installed correctly may popup after installing NEC ESMPRO Manager complete In such a case you can safely click This program installed correctly or Cancel button to close the dialog because the installation is done successfully After Installation Login When the installation of the NEC ESMPRO Manager completes check that you can login to it 1 30 Access to the following address on a Web browser on the Web client http the computer name installed the NEC ESMPRO Manager the HTTP connection port number esmpro This is an example of address to access with the HTTP connection port 8080 from the web browser on the Management PC http localhost 8080 esmpro If EXPRESSCLUSTER system is installed access to the following address http FIP Floating IP or Virtual computer name the HTTP connection port number esmpro The NEC ESMPRO Manager can be started up by clicking its icon created on the desktop after Tips the installation The NEC ESMPRO Manager login window opens Enter the administrator name and the password that were registered at the installation and click the Login button J nec ESWPRO Mamagger Version Nicresoft Internet Explorer De Edt Ven Favorites Took Ho 255 HMipeffke gaant 6060 NE Empero by Innereation ESMPROS Manager Ven g Aeren Toch Erverreet Setrg Abed MEC ECG Haras Mas RAD Sen Mode Afvanced Met eSetting environment
60. notes in the managed server which does not support SOL e Do not attempt to boot Windows or Linux on the managed server when you use Remote Control function with utility boot mode via LAN connection Booting of Windows or Linux may result in a failure To operate RAID EzAssist for a SOL incompatible managed server from the CUI remote console via LAN set the item Console Redirection to Disable on the BIOS Setup Utility screen reboot the system and then boot the RAID EzAssist Configuration Utility Power control with the BIOS Setup Utility Active If you use the managed server integrated BMC do not control the power supply while the BIOS Setup Utility is active on the managed server Otherwise the alert setting of BMC configuration will be disabled CUI Remote Console of DOS To execute the CUI remote console function of the DOS screen select Server Console Redirection and change ACPI Redirection to Disable on the BIOS Setup Utility screen of the managed server if ACPI Redirection exists on the Console Redirection 57 CUI Remote Console after Windows boot e If the managed server does not support SOL Remote Console of SAC Special Administration Console of Windows cannot be executed via LAN e To execute the CUI remote console function of the SAC screen after Windows boot select Server Console Redirection and change ACPI Redirection to Enable on the BIOS Setup Utility screen of the managed server When
61. oftware is need on managed server It is no matter if BMC is integrated or not NEC ESMPRO Agent Ver 4 1 and above V e f you use NEC ExpressUpdate function that manages versions of modules like firmware and software the following software or EXPRESSSCOPE Engine 3 is required on the managed server NEC ExpressUpdate Agent e f you manage RAID system using Universal RAID Utility on the managed server the following software is required on the managed server Universal RAID Utility Windows Edition Ver2 1 or later Universal RAID Utility Linux VMware ESX Edition Ver2 4 or later V e About the managed server based on vPro see Appendix C Managed Components Summary in NEC ESMPRO Manager Ver 5 Setup Guide 14 3 3 Requirements for connection between the management PC and managed server Provide an environment in accordance with the connection type to be used e LAN connection TCP IP network e Modem connection It can be only used to connect with BMC Phone line Modem Use a modem that supports the following functions Baud rate 19 2Kbps Data bits 8bit Parity None Stop bits 1bit Flow control Hardware CTS RTS V Note Other Information When BMC send alert to management PC via modem it is necessary the following Dial up router or PPP server 15 e Direct connection lt can be only used to connect with BMC RS 232C cross cable The serial port for direct c
62. om Agent TCP IP of the TCP IP Report Setting is disabled Server status watching 2 The startup is set as Manual by default 3 For ESMPRO SM Base Service esmdsvnt exe is registered as a service process and esmdsvap exe is started and stopped on starting and stopping the service e Dependencies of the services The dependencies of the services are the followings Alert Manager Main Service NVBASE System Service ESM Alert Service Alert Manager Socket R Service Dmi Event Watcher ESM Command Service ESM Remote Map Service ESMPRO SM Base Service ESMPRO SM Trap Redirection ESMPRO SM Event Manager ESMPRO SM Common Component ESMPRO SM Event Manager ESMPRO SM Web Container DianaScope ModemAgent 74 e Order of starting or stopping services To start or stop services perform the following procedure eStarting services e Alert Manager Main Service ESM Base Service ESM Remote Map Service ESM Command Service ESM Alert Service Dmi Event Watcher ESMPRO SM Base Service ESMPRO SM Trap Redirection AlertManager Socket R Service ESMPRO SM Web Container ESMPRO SM Common Component 12 ESMPRO SM Event Manager Ei 2 I OL E 2 do a A O 13 DianaScope ModemAgent eStopping services 1 DianaScope ModemAgent ESMPRO SM Event Manager ESMPRO SM Common Component ESMPRO SM Web Container AlertManager Socket R Service ESMPRO SM Trap Redirection ESMPRO SM Base Service Dmi Event Watcher ESM A
63. on to Remote Console After the BMC on a managed server establishes communication via WAN Direct connection communication with the DianaScope Agent or NEC ESMPRO Agent Extension may ends up with a timeout or the remote console may not be updated any more This is because priority is given to communication with the BMC To restart the remote console use the Restart Redirection button on the NEC ESMPRO Manager Display of a special character The CUI remote console screen is not displayed correctly in the following cases e Special character Ruled lines arrows correctly and en size left arrows cannot be displayed e User definition font User definition font cannot be displayed In case of display of illegally keyed data on the Remote Console If you use the managed server integrated BMC unintentionally keyed data may appear on a managed server in the following conditions when the NEC ESMPRO Manager issues a command to the BMC WAN Direct connection The SAC screen at Windows boot or the CUI remote console under Linux is accessed In case of key in failure on the Remote Console e During DOS boot or access to the removable media immediately after the managed server s power switch is turned ON data cannot be keyed in from the remote console or the keyed data display may be delayed e Remote Console is realized by using the Serial Over LAN SOL function of the IPMI conformity and the Serial Redirection function of BIOS Data can
64. onnection on ESMPRO server NEC ESMPRO Manager must be set following on the operating system Bits per speed It should be set a same value with a value of BMC configuration on a managed server The default value of BMC configuration is 19 2Kbps Data bits 8bit Parity None Stop bits 1bit Flow control Hardware CTS RTS Ze Important 16 3 4 Notes on managed servers and network devices This section explains particular notes on managed servers and network devices Use of network switch router If the managed server installed BMC that uses a standard LAN port or loaded Advanced Remote Management Card and there is network switch router between management PC and the managed servers set the network switch router to receive Gratuitous ARP See each document of the switch router about how to set it If Gratuitous ARP cannot be received managed server that is power off status is not connected Use of a layer 2 layer 3 switching hub Set Disable for the STP Spanning Tree Protocol function of the switching hub or the STP of the port to which a managed server is connected Set Enable for the auto negotiation function of the port to which a managed server is connected Use of DHCP In case that BMC on the managed server uses a standard LAN port communication between the NEC ESMPRO Manager and System BIOS or BMC is not compatible with a DHCP environment Be sure to use a fixed IP address with the NEC ESMPR
65. operating system is Windows Note that NEC ESMPRO Manager cannot communicate with BMC when you use RLB Receive Load Balancing or FEC Fast Ether Channel teaming mode on the managed server 18 Setting of Teaming for LAN that DianaScope Agent or NEC ESMPRO Agent Extension uses with the OS providing redundancy or multiplexing with multiple network adapters on the managed server installed BMC that uses a Management LAN port If the teaming setting is made available for the LAN port that DianaScope Agent uses on the managed server installed BMC that uses a Management LAN port see Appendix B B 2 On the managed server that BMC uses a Management LAN port in NEC ESMPRO Manager Ver 5 Setup Guide Change of the hardware of a default gateway or an alert receiver In case that there is a gateway between a management PC and a managed server re configure BMC on the managed server after the change the hardware of the gateway In case that there is not gateway between an alert receiver and a managed server re configure BMC on the managed server after the change the hardware of the alert receiver The BMC on the managed server can know MAC address of the new hardware by setting the BMC configuration Use of a dialup router or a PPP server If an alert receiver via modem uses Windows Remote Access Service select Allow any authentication including clear text about the encryption on the Windows Remote Access Service properties Restrictions on use of the stan
66. operly If the Watch Server Status properties are On for Ver 3 0 or prior version of NEC ESMPRO Agent the status color is displayed in gray unknown Set Off for the Watch Server Status properties or delete the icon of the Agent Status of DMI Agents is not monitored through DMI even if the Watch Server Status properties are On The information of Ver 3 0 or prior version of NEC ESMPRO Agent and the DMI Agents is not viewed on the DataViewer or the GraphViewer and not collected by the Automatic Data Collection function Monitoring storages for NEC ESMPRO Agent Ver 3 0 to Ver 3 1 is not supported Receiving DMI events from the machine belonging to multiple networks Receiving DMI events from the machine with multiple IP addresses belonging to multiple networks may not be available vUsing NEC ESMPRO Manager on a machine with a high load 64 When a machine on which the NEC ESMPRO Manager is installed is under high load If you use the machine with an extremely high load such as when 100 of the CPU has been used for a long time period the message Communication with NVBase System Service became invalid may appear Manager applications communicate with a service NVBase System Service The above message appears when the communication is timed out due to high load If this message appears decrease the load on the machine and restart the application When a machine on which the NEC ESMPRO Agent is installed is under high
67. pache Software Foundation Copyright The Apache Software Foundation CopyrightOThe Apache Software Foundation Copyright INRIA France Telecom asm attrs backport util concurrent bcprov jdk c3p0 cglib dom4j DWR ehcache Hibernate imrsdk jalopy jaxb api jaxb impl jaxb xjc jaxen JAX RPC JAX WS JCIFS jettison jibx bind jibx run Jline JNA JQuery JRE JSch JSONIC jsr173 api jta KVMLib libiconv libxml2 mail msvcp90 msvcr90 Copyright INRIA France Telecom CopyrightODistributed Computing Laboratory Emory University CopyrightOThe Legion Of The Bouncy Castle http www bouncycastle org CopyrightOMachinery For Change Inc Copyright cglib CopyrightOMetaStuff Ltd Copyright Joe Walker Copyright Luck Consulting Pty Ltd Copyright Red Hat Middleware LLC Copyright Intel Corporation Copyright Marco Hunsicker Copyright Sun Microsystems Inc Copyright Sun Microsystems Inc Copyright Sun Microsystems Inc CopyrightOThe Werken Company http java net projects jax rpc Copyright Sun Microsystems Inc Copyright The JCIFS Project Copyright Envoi Solutions LLC Copyright Dennis M Sosnoski Copyright Dennis M Sosnoski Copyright Marc Prud hommeaux https github com twall jna readme Copyright John Resig Copyright Sun Microsystems Inc Copyright JCraft Inc Copyright Hidekatsu Izuno CopyrightOThe Apache Software Foundation Copyright Sun Microsystems Inc CopyrightOIntel Corporation Copyr
68. ple file sharing e Windows Vista 1 Configure Windows Firewall e Control Panel Security Windows Firewall Allow a program through Windows Firewall Select Exceptions tab and check File and Printer Sharing 2 Configure File Sharing e Control Panel Appearance and Personalization Folder Options Select View tab and uncheck Use Sharing Wizard 3 Configure UAC e Control Panel User Accounts User Accounts Turn User Account Control on or off uncheck Use User Account Control UAC to help protect your computer e Windows 7 1 Configure Windows Firewall e Control Panel System and Security Windows Firewall Advanced Settings Inbound Rules Select File and Printer Sharing and execute Enable Rule 2 Configure Configuration e Control Panel User Account and Family Safety User Accounts Change User Account Control settings Select Never notify Windows Server 2003 Windows Server 2003 R2 1 Configure Windows Firewall e Control Panel Windows Firewall Select General tab and uncheck Don t allow exceptions e Select Exceptions tab and check File and Printer Sharing e Windows Server 2008 1 Configure Windows Firewall e Control Panel Security Windows Firewall Allow a program through Windows Firewall Select Exceptions tab and check File and Printer Sharing 2 Configure UAC Configuration e Control Panel User Accounts User Accounts Tu
69. r Information Please enter your information COMPANY Installshield The user name and the company name entered here are information the NEC ESMPRO Manager manages There are no influences to the user registration information of the operating system 23 6 Select features to be added Features that can be added to NEC ESMPRO Manager are listed Select features you want to add and click Next NEC ESMPRO Manager Select Features Select the options you want to install HP OpenView Integration Installshield Features to be displayed in the list vary depending on your environment features that can be Tips installed are listed If no features can be added this dialog box is not displayed 7 Select the installation destination For update installation this is not displayed Select the installation target folder and then click Next NEC ESMPRO Manager Choose Destination Location Select folder where setup will install files Cao Installshield 24 Ze Important Check the current settings The current settings are displayed Check them and click Next NEC ESMPRO Manager Start Copying Files Review settings before copying files Setup has enough information to start copying the program files If you want to review or change any settings click Back If you are satisfied with the settings click Next to begin copying files Current Settings
70. rary name An arbitrary name 4011 ss An arbitrary name 31200 56 8 4 Managed Servers eSetting a Windows Firewall If the Windows Firewall is enabled communication with the management machine will be interrupted and the system will not work correctly To use NEC ESMPRO Manager with the Windows Firewall enabled open the required ports For ports used by NEC ESMPRO Manager see Appendix Port numbers Protocols Note Support for SOL The SOL Serial over LAN system implements a CUI remote console via LAN by the following method the BMC or vPro gets redirection data that has been output to the serial port 2 by System BIOS or console less OS and transmits the data via the LAN If the remote console has been set in the BMC configuration information the serial port 2 COM2 cannot be used for connecting another device such as UPS because the BMC occupies the serial port 2 See Appendix C Managed Components Summary in NEC ESMPRO Manager Ver 5 Setup Guide to confirm the managed server supports SOL The remote console of Linux or SAC Special Administration Console of Windows can be used when the managed server support SOL However there are the following notes e Use of serial port 2 is restricted See Notes on Managed Servers and Network Devices e Incase of the managed server based on vPro NEC ESMPRO Manager does not support the Remote Console of SAC Special Administration Console of Windows There are the following
71. rmation window 5 Click the Close button Firefox 3 5 3 6 1 Click the Tools menu 2 Select Clear Recent History 3 Select the Details button 4 Select the Cache checkbox 5 Click the Clear Now button eSetting a Windows Firewall If the Windows Firewall is enabled communication of the NEC ESMPRO Manager with a Web client and a managed server will be interrupted and the system will not work correctly To use NEC ESMPRO Manager with the Windows Firewall enabled open the required ports For ports used by NEC ESMPRO Manager see Appendix Port numbers Protocols Note Use of two or more NEC ESMPRO Manager A single managed server on that Management Controller management is effective can be controlled remotely by up to three Management PC Follow these notes on the remote control e Use only one NEC ESMPRO Manager to set execute the scheduled running function and remote batch function e While one NEC ESMPRO Manager is using the remote console function of a managed server the other NEC ESMPRO Managers cannot use the managed server s remote console function e More than one NEC ESMPRO Manager cannot collect IPMI information from the same managed server concurrently e Do not use more than one NEC ESMPRO Manager PXE Service Start the NEC ESMPRO Manager PXE Service on only one of Management PC on the same network e One EM card must be managed by one NEC ESMPRO Manager And plural EM cards and CPU blades on the same
72. rn User Account Control on or off uncheck Use User Account Control UAC to help protect your computer e Windows Server 2008 R2 1 Configure Windows Firewall e Control Panel System and Security Windows Firewall Advanced Settings Inbound Rules Select File and Printer Sharing and execute Enable Rule 2 Configure UAC e Control Panel User Accounts User Accounts Change User Account Control settings Select Never notify e Windows Server 2008 R2 Core 1 Configure Windows Firewall 1 1 Make up the remote PC to change Windows Server 2008 R2 s Windows Firewall settings remotely 1 2 Input below command on the managed server to enable remote configuration of the Windows Firewall netsh advfirewall set currentprofile settings remote management enable 1 3 Input mmc at Run window on remote PC 1 4 File Add Remove Snap in Add Windows Firewall with Advanced Security In the Select Computer Window input the host name of the managed server You can get host name of the managed server with hostname command 1 5 Inbound Rules Select File and Printer Sharing and execute Enable Rule e Linux OS 1 See document of the distribution for configuration 1 Configure Firewall e Enable remote SSH login 2 Configure SSH e Enable root login with SSH Typically open the sshd configuration file etc sshd sshd_config and set the PermitRootLogin option to yes 54 8 NEC ESMPRO Manager
73. s assigned to the network card or the host name as the SNMP trap destination for the computer instead of the loop back address 127 0 0 1 If you specify 127 0 0 1 unknown server may be displayed on the AlertViewer On the other hand you may need to specify 127 0 0 1 for a computer not connected to the network For more information see Settings on Standalone Environments Without Network Connections below If the following is displayed on the AlertViewer even when you have specified as above Component unknown server Address 127 0 0 1 change the IP address to 127 0 0 1 on the properties of the server by selecting Connection Setting from Server setting 47 eSettings on standalone environments without network connections When you install the NEC ESMPRO Manager and the NEC ESMPRO Agent on a machine together if the machine is not connected to the network take the following steps to monitor the machine itself e Specify 127 0 0 1 for Start Address and End Address as a range for the Auto Registration e Specify 127 0 0 1 for the SNMP trap destination If you have already registered server execute Auto Registration after deleting it NEC ESMPRO User Group Since security for the NEC ESMPRO Manager is managed by the NEC ESMPRO User Group by default Administrators the NEC ESMPRO Manager never starts without accessing this group Note the following e Do not delete change the NEC ESMPRO User Group after installing the NEC ESM
74. se check it on monitored servers e When you monitor Windows servers which have network interfaces of which speeds are 10Gbps or over Speed may not be displayed correctly on the Network General view of DataViewer In such a case check it on the monitored servers e When you monitor Windows Server 2008 servers which have network interfaces with which a cable is not connected an incorrect value 4 294 Mbps may be displayed for the Speed on the Network General view of DataViewer 68 Display of the network status on the DataViewer When you monitor a server with Windows Vista installed the message Dormant appears for Status on the Network General window of the DataViewer even if the network properly works In such a case check the network status on the monitored server Display of the teamed network interfaces on the DataViewer If network interfaces are teamed on a server with Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 installed the network information may not be properly displayed on the DataViewer Check it on the monitored server Display of the Memory Information on the DataViewer When you monitor a virtual machine running on Hyper V with dynamic memory enabled the following memory information may be displayed incorrectly In such a case collapse the DataViewer tree then display the memory information again Physical Memory Capacity Physical Memory Available Physical Memory Currently
75. se SNMP Trap Service on the My Manager dialog box After the above restart the computer 69 Appendix Port numbers Protocols NEC ESMPRO Manager uses the following port numbers and protocols In case of two way protocol upper arrow shows that connection starts and lower arrow shows that connection turns In case of port No unknown unused port is used to start connection Web Client lt gt Management PC Management monitoring Web Browser Unknown 8080 1 NEC ESMPRO Manager 1 You can change the port number at the installation or see the Changing the port number Management PC lt gt Managed Server SNMP report to Manager NEC ESMPRO i Ee ESMPRO para TCP IP report to E 1 T Manager TCP IP in Band NEC ESMPRO Manager e ESMPRO Agent Server Monitoring SNMP NEC ESMPRO Manager a ESMPRO Agent ER Auto Registration NEC ESMPRO Manager NEC ESMPRO Agent BMC Setting NEC ExpressUpdate NEGESNPRO Maeda SE NEC ESMPRO Manager ESMPRO Manager oe e Server Monitoring NEC ESMPRO Manager 47117 3 an Information Collection NEC ESMPRO Manager 47117 through BMC 9 NEC ESMPRO Manager 47117 3 Eta Line VE NEC ESMPRO Manager 47117 al SP es Power Control NEC ESMPRO Manager 47117 3 ED Panal isole NEC ESMPRO Manager 47117 CUI SOL 70 Remote Console CUI non SOL NEC ESMPRO Manager 47115 Rao 2069 System BIOS UDP BMC configuration NEC ESMPRO Manager Ed with network booting PXE
76. ser account Administrator from Impersonate a client after authentication of Local Security Policy e NEC ESMPRO Manager cannot be downgraded to the older version If you want to use the older version uninstall the current version and then install new version Note All the registered information will be deleted as the result of the uninstalling e You should logout from the web browser that is login to the NEC ESMPRO Manager before the NEC ESMPRO Manager is upgraded After the NEC ESMPRO is upgraded during login some error may be displayed on any web browser When the error is displayed you should close web browser that is login to the NEC ESMPRO Manager and restart the following services ESMPRO SM Web Container ESMPRO SM Common Component e If installer displays either of the following message execute the installation again It failed in the writing in a necessary file of the Common Component Close of the necessary file for Common Component failed e After NEC ESMPRO Manager is upgraded NEC ESMPRO Manager on the web browser may display incorrectly Take the following steps to avoid it Internet Explorer 8 1 Click the Safety menu 2 Select Delete Browsing History 3 Select the checkbox for Temporary Internet Files 4 Click the Delete button Internet Explorer 7 1 Click the Tools menu 2 Select Delete Browsing History 3 Click the Delete files button 4 Click the Yes button in the confi
77. t revision number gt win ESMPRO EN MANAGER MGR SRC in EXPRESSBUILDER External Libraries are listed in External Libraries and their Copyright Notwithstanding any of the terms in the Agreement or any other agreement you may have with NEC a Suppliers provide the libraries WITHOUT WARRANTIES OF ANY KIND and such Suppliers DISCLAIM ANY AND ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS INCLUDING BUT NOT LIMITED TO THE WARRANTY OF TITLE NON INFRINGEMENT OR INTERFERENCE AND THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE EXTERNAL LIBRARIES b Inno event are the Suppliers liable for any direct indirect incidental special exemplary punitive or consequential damages including but not limited to lost data lost savings and lost profits with respect to the External Libraries and c NEC and the Suppliers are not liable to you and will not defend indemnify or hold you harmless for any claims arising from or related to the External Libraries External Libraries and their Copyright activation annogen antlr Apache Axiom Apache Axis Apache Axis2 Apache Commons Discovery Apache Derby Apache commons codec Apache commons fileupload Apache commons httpclient Apache commons io Apache commons logging Apache geronimo activation Apache geronimo annotation Apache geronimo java mail Apache geronimo stax api Apache httpcore Apache httpcore nio 4 0 Ap
78. ted using two or more browser windows by one Web client When you use the browser which has tabbed browsing the NEC ESMPRO Manager cannot be operated using two or more tab Downloading Configuration Information File When you try to download the file from Configuration Information File of Linkage Service on NEC ESMPRO Manager Internet Explorer may block the download Internet Explorer will also display the message on the information bar In this case you can download the file with following settings 1 Click information bar on Internet Explorer 2 Click Download File 3 Read the confirmation message carefully and select Save eJava Plug in version To login to EXPRESSSCOPE Engine series through NEC ESMPRO Manager Java plug in of the web browser should be version 5 0 and above If JRE plug in version is 1 4 2 11 and below the web browser may stall Internet Explorer e The login to EXPRESSSCOPE Engine series screen might not be displayed on Internet Explorer In this case add URL of the EXPRESSSCOPE Engine series to Add this Web site to the zone 1 Select Internet Options on Tools menu of Internet Explorer Click the Security tab Click Local Internet zone and then click Sites button bk o DN Enter the URL of the EXPRESSSCOPE Engine series on add this Web site to the zone For example If the EXPRESSSCOPE Engine series has IP address 192 168 0 100 the URL is http 192 168 0 100 5 Click A
79. tents in this document are intended for users who fully understand features and operations of operating systems related to this utility If you want to know operations of the operating systems or if there is any unclear point see the online help of each operating system eNotations used in the text In addition to safety related symbols urging caution 3 other types of notations are used in this doc ument These notations have the following meanings Ze Important Indicates information that is helpful to keep in mind when using this server II Tips About Download of the Latest NEC ESMPRO See the following URL for NEC ESMPRO information You can download the latest version of the NEC ESMPRO from the URL http www 58support nec co jp global download index html 10 2 NEC ESMPRO Manager NEC ESMPRO Manager is a software designed for reducing operational management costs by remotely managing servers Before attempting to operate the server management utility NEC ESMPRO Manager read this document so as to gain an adequate understanding of the contents And the operation notes after installation are described in document of the application See it if you need NEC ESMPRO Manager has the following features Rebuilding even if the operating system on the managed server has failed Even if the operating system on the managed server is inoperable in the state of operating system s stall BIOS POST Power O
80. ton The screen contents cannot be displayed correctly on browsers Choose a necessary link or a button again in that case Automatic logout NEC ESMPRO Manager logs out automatically when you do not operate a screen for more than 30 minutes When you continue the operation login to NEC ESMPRO Manager again 62 8 7 Applications run on the Management PC NEC ESMPRO User Group To use applications run on the management PC let the user belong as a member of the NEC ESMPRO User Group by default Administrators Coexistence of NEC ESMPRO Manager with other vendor s SNMP management application When another vendor s SNMP management application which receives an SNMP trap is used along with NEC ESMPRO Manager one of them may fail to receive the SNMP trap due to a conflict between the two applications Through the following procedures the situation can be avoided Work Around 1 If the other vendor s SNMP management application supports the trap reception function of standard SNMP Trap Service you can change the setting of NEC ESMPRO Manager according to the instruction below Select Options Customize My Manager on the Operation Window and change the Method of receiving an SNMP Trap to Use SNMP Trap Service The SNMP Trap Service is installed together with the SNMP Service However it does not start by Tips default Start Services from Control Panel to start up the SNMP Trap Service It is useful that you set Auto
81. used port of the range 71 Management PC gt EM Card NEC ESMPRO Manager 47117 1 EM Card Information Collection NEC ESMPRO Manager 47170 47179 2 Tor SE Card NEC ESMPRO Manager 47180 47189 2 EM Card Auto Registration EM Card Monitoring NEC ESMPRO Manager Unknown EM Card SNMP EM Card Monitoring NEC ESMPRO Manager 47117 1 ue Card BMC configuration of CPU UDP a NEC ESMPRO Manager 471171 4 623 EM Card des Operation with NEC ESMPRO Manager 47117 1 ne e Command Line I F g E SNMP Trap NEC ESMPRO Manager we UDP nknownEM Card Ack sending for SNMP trap NEC ESMPRO Manager 5002 EM Card 1 The NEC ESMPRO Manager uses a same port number for communication with BMC and EM card The port number can be changed on the Environment screen 2 The module uses the lowest unused port of the range Management PC lt gt Other Vendor s Management Console ES Li Vil ile OI A von a Vendor s SNMP Trap Redirection NEC ESMPRO Manager cara Can ole Inside of the Management PC NEC ESMPRO Manager NEC ESMPRO Manager CH 8 1 8105 1er 8105 NEC ESMPRO Manager NEC ESMPRO Manager 8109 gt 8109 NEC ESMPRO Manager TCP 47160 NEC ESMPRO Manager NEC ESMPRO Manager lt PXE Service NEC ESMPRO Manager 3 900 UDP 31209 NEC ESMPRO Manager PXE Service ba PXE Service NEC ESMPRO Manager 47140 NEC ESMPRO Manager Direct connection Modem NEC ESMPRO Manager Unknown 47149 P
82. wing description specified port number 8080 and change the port number E esmpro Notepad TE File Edit Format View Help Internetshortcut URL http localhost 80soYesmpr of 4 Start the following two services ESMPRO SM Common Component ESMPRO SM Web Container 35 Coexistence with Tomcat When NEC ESMPRO Manager and Tomcat are installed same computer the application software installed later will not be running correctly In this case you can avoid it by the following way 1 If the following two services have started stop the services ESMPRO SM Common Component ESMPRO SM Web Container Ble aton yew Hop o e elem rsu Y Select an Rem to view ts description Mame kon Status a ESM System Management Service Started Gg EMCommonSarvice Started REPRE EE This servic Borman Interface Device Access Enables ge Chie LATI CN O ninan CIA Coin a A me SEE RR EF 2 If Tomcat service has started stop the service 3 Edit the server port number and connector port number in the server xml setting file of ESMPRO SM Web Container service The server xml file is on the lt The folder in which this product is installed gt YESMWEBYwbserver conf In this file you search the following description specified lt Server port 8105 gt lt Connector port 8109 gt and change the port number to unused number 36 4 server port number Ele ER

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