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NEC Express5800/MT2200 User's Guide

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1. A Io0ommuogou pm ISA expansion slots BIOS PCI expansion slots RAID connector reserved Optional Video DRAM sockets 2 1 riser board connector Configuration jumpers DIMM Sockets 4 IDE connector Wide SCSI connector Narrow SCSI connector lt 2 1 K L M naa S E BERE ICT G LL N oo JB i a G z G n R 00009 E Ws Oe zl E il me Rd E Ei naa RES Oooo LL AY p E Goo G T S Front panel connector Diskette connector CPU 2 optional Voltage Module 2 optional Voltage Module 1 CPU 1 Speaker connector Fan connector Real time clock battery Non volatile memory Reserved Features 2 14 Processor Memory I O Expansion Slots
2. I t I E D i L 1 J i I I Dd 7 K ey lock Secures both front external doors L oad eject button CD ROM Press to load CD and eject CD reader Activity light CD ROM reader When lit driveis in use Ejector button Yinch Press to eject diskette diskette drive Activity light 3 Yinch diskette When lit driveis in use drive DC power switch convex Press to turn system DC power on or off button Features 2 6 Reset switch concave button Power on LED green System alarm LED J Drive activity LED K LCD panel L SCSI drive status LEDs Press to cause a hard reset tothe system the power on self test POST will run When green power is present in system 5 and 12 VDC When off power is turned off or power source is disrupted See Table 2 1 for a list and description of the LED system status indicators When green the system is OK See Table 2 1 for a list and description of the LED system status indicators When green internal disk drives are being accessed See Table 2 1 for a list and description of the LED system status indicators Displays information about processor type and system failures error and diagnostic in
3. Ca IDE CD ROM master device always installed BAY B IDE Tape slave device or 15 SCSI Tape SCSI address 2 Device must have the internal SCSI terminators installed Bay C 2nd SCSI Tape SCSI address 5 Device must have the internal SCSI terminators removed Bay D 1 44 MB diskette drive always installed Bay E Second 3 1 2 inch device Upgrades and Options 5 35 Installing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive A Caution CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those recommended by the manufacturer may result in hazardous radiation exposure Note Contact your sales representative or dealer for a list of approved optional peripheral devices 1 Power off the system and remove the left side panel as viewed from front described earlier in this chapter 2 Observe the safety and ESD precautions listed at the beginning of this chapter 3 Unlock and open the short bay door 4 Each empty media or diskette drive bay has a blank panel tray To remove a blank panel tray from the chassis y
4. A Keyboard PS 2 compatible 6 pin connector B Mouse PS 2 compatible 6 pin connector C Reserved 9 pin connector D COM2 serial port 9 pin connector E COM1 serial port 9 pin connector F External SCSI 50 pin high density connector G VGA monitor 15 pin connector H Printer parallel port 25 pin connector 1 PCI slots Two PCI add in board slots J PCI ISA slot One PCI or ISA add in board slot ISA slots Three ISA add in board slots Setup 3 5 Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria m The power cord must be rated for the available AC voltage and have a current rating that is at least 12596 of the current rating of the system m The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region m The power cord connector that plugs into the system must be an IEC type CEE 22 female connector m The power cord must be l
5. g H Sooo sooo 000 8 h Power off the system and remove the side panel as described earlier in this chapter Using your finger nail or a small pointed tool gently push down the top of the battery and pry up the battery out of its socket Refer to Figure 5 5 for the socket location Orient the new battery over its socket so the plus sign on the battery is facing up Carefully insert the bottom of the battery into the socket connectors and gently push the battery into the socket Press down on the battery until it is firmly seated in its socket Replace the side panel and turn on the system Run the RCU to restore configuration settings to the real time clock Pentium II Processor Installing a Processor The following subsections provide procedures for upgrading and configuring the processor in your system Topics covered include m Adding a Pentium II processor m Removing a Pentium 11 processor Notice Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground The system board has two so
6. HHH H Power System The system may be configured with one or two 330 Watt power supplies Each supply automatically switches between these input voltage ranges m 100 120 VAC at 50 60 Hz 10 A maximum current m 200 240 VAC at 50 60 Hz 5 A maximum current m TheAC input connector is a panel mounted I EC 320 C20 type connector Each supply has the following m Twocooling fans integral with each power supply enclosure The fan circuitry implements fan failure detection m Twoindicators power and alarm Features Server Security 2 21 Power is drawn equally from all supplies present one or two power supplies A system with one power supply can be fully loaded all drive bays and add in board slots filled In a high access system with two power supplies the second supply gives redundancy because the load is redistributed if one supply fails The following subsections describe mechanical locks and software locks via the BIOS Setup Mechanical Locks and Monitoring Figure 2 6 shows the server mechanical locks and monitoring Software Locks via the BIOS Setup Using Passwords The BIOS has software features that let you control access to one or more parts of the system m Setand enable an administrative password m Setand enable a user password m Enable password on boot m Disable writing to the diskette drive when secure mode is set If
7. 15 DIMMS dot sc dotes 16 Installing DIMMS rre eR ex Ret Re Rex Rx 18 Removing 5 HH 19 Option Baards vei ERG M ee Ee 19 Installation 20 Controller Adapter Hardware Configurations 21 Installing an Option Board 23 Removing an Option Board 26 Power Supply Module sssssssss He 27 Removing a Power Supply 27 Installing a Power Supply 28 Installing or Swapping a Disk Drive a Hot swap Bay 29 Installing or Swapping a Hard 30 Removable Media Devices and Diskette Drives 33 Installing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive 35 Removing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive 40 Swapping Out a Fan 43 Precautions The following warnings and cautions apply throughout this chapter Only a technically qualified person should integrate and configure the system The only procedure that can safely be done with the system power on is installing or hot swapping an SCA drive carrier assembly in on
8. PCI ISA option board slot D Connectors for ISA ER nuno nud option boards E Internal SCSI termination resistors J11 PCI B J10 PCI J9 PCI c J6 ISA J5 ISA D J4 ISA J3 ISA e Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the RCU For details on running the RCU refer to Chapter 4 Upgrades and Options 5 21 Consider the following points when installing option boards m ISA bus priority is slot J 3 J 6 slot J 3 having the highest priority ISA slot J 3 is the bottom option board slot on th
9. EMI panel and exterior door shown open ele aed ed ed ted hd hd uc SCSI Drive Hot swap Backplane Features The SCSI backplane is an integral part of the chassis The backplane provides control signals for six SCSI peripheral devices address 0 through 5 in Figure 2 4 The backplane receives control signals from the system board ultra wide SCSI 2 controller channel The backplane has two main functions SCSI drive control and system data logging Drive status is monitored to detect failing drives and to control LED indicators The backplane features are m Inserting and removing of hard drives while power is on referred to as hot swap m Simplified cable management m SCA connectors to simplify inserting and removing hard drives m SCSI management of fault LEDs Each backplane supports SCSI drives with SCA connectors 2 19 Removable Media Drive Bays On the left side of the system above the diskette drive three 5 1 4 inch half height bays see Figure 2 5 are designed for peripherals with removable media diskette CD ROM tape cartridge Any two adjacent 5 1 4 inch bays can be converted to a single full height bay The 5 1 4 inch drives can be removed directly from the front of the chassis after the 5 1 4
10. No effect if BIOS is disabled Set to 40 0 for AIC7880 or 10 0 for AIC7860 4 Yes Yes no t i Yes Configuring Your System 4 22 Table 4 7 SCS Select Setup Configurations Continued RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION Extended BIOS Translation for DOS Drives gt 1 Enabled GByte Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Support Removable Disks Boot Only Under BIOS as Fixed Disks Display lt Ctrl A gt Messages During BIOS Enabled Initialization BIOS Support for Bootable CD ROM Disabled BIOS Support for Int13 Extensions Enabled E No effect if BIOS is disabled 2 Do not remove media from a removable media drive if it is under BIOS control Set to Disable if NetWare 3 12 or 4 11 Network Operating System is installed Exiting SCSISelect To exit SCSISelect press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Configuring Your System 4 23 Configuring the Optional RAID Controller One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices RAID Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre configured at the factory Use Table 4 8 to determine how the RAID controller was configured at
11. Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance Easily accessible for system maintenance and installation of system upgrades Setup 3 2 Unpacking the System A Caution Your system weighs approximately 185 pounds 84 kg To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Getting Familiar with the System Server Security Setup Before setting up your system refer to Chapter 2 in this User s Guide to become familiar with the system s features such as the location of your system s security
12. 1 Power off the system and remove the side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap Upgrades and Options 5 15 2 Remove the terminator card from the CPU 2 socket 3 Position the heat sink on the processor module and insert the heat sink clips that secure the heat sink to the processor 4 The processor module is keyed so it can only be inserted one way Position the processor over the CPU 2 socket on the board and press down evenly on the processor until the latches on both sides lock in place correctly Note Be sure the Pentium 11 module side latches are pushed all the way out Otherwise the module will not be locked into the socket 5 Locate the voltage module The connector for the module Figure 5 6 is keyed so it can only be inserted one way Position the module over the socket on the board and press down evenly on the module until it seats correctly 6 Move the CPU 2 jumper J 50 from pins 2 3 to pins 1 2 Figure 4 1 7 Replace the side panel and turn on the system Removing a Processor Refer to Figure 5 6 while performing the following procedures To remove an Pentium 11 processor 1 Power off the system and remove the side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 2 Remove the processor module from the CPU 2 socket by pressing the release latche
13. The system can include one or two Pentium 11 processors mounted on the system board The board also contains voltage regulators Figure 2 3 O and P to power each processor The primary Pentium 11 processor plugs into a socket on the this board Figure 2 3 Q This processor features a 512 KB cache ECC generation checking is provided for detection and correction of cache errors An optional second Pentium I processor Figure 2 3 N enhances performance and enables symmetric multiprocessing SMP Both processors access the same memory 1 0 space and tasks can run on either CPU if your operating system OS supports SMP The system board contains four 168 pin DIMM sockets Figure 2 3 H The minimum system board configuration includes 32 MB of system memory 4 DIMM sockets allow for system memory expansion to 512 MB ECC generation checking is provided for detection and correction of memory errors Note Only use DIMMs approved for use in this server system Call your customer service representative for information The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI local bus and ISA connectors The system board offers two dedicated PCI slots three dedicated ISA slots and one shared PCI ISA slot The system board contains four ISA 1 0 input output expansion slots Figure 2 3 A ThelSA architecture supports 16 bit memory addressi
14. Attaching side rails to removable media drive or diskette drive A Chassis mounting screws B Side rails C Four drive mounting screws D Drive Upgrades and Options 5 39 Figure 5 19 Engaging the Device Side Rails to the Bay Guide Rails 15 Push the drive into the bay until the screw holes of the side rails are directly in front of the chassis screw holes and secure with the screws previously removed see Figure 5 18 C 16 Connect a power cable to the back of the drive see Figure 5 20 Note For 5 1 4 inch devices power cables are provided in the chassis for removable 5 1 4 inch media drives including the CD ROM that is factory installed These power cables are interchangeable for 5 1 4 inch devices only you can connect any one of them to any device you install in the 5 1 4 inch media bays The connectors are keyed and can be inserted in only one way For 3 1 2 inch diskette drives power cables are provided in the chassis including the diskette drive that is factory installed The connectors are keyed and can be inserted in only one way Upgrades and Options 5 40 Figure 5 20 Installing Device Cables A Signal cable B Power cable 17 Connect the ribbon data cable Figure 5 20 to the device the connector is keyed and can be inserted only one way Note If you are installing a SCSI device be certain to use the 50 pin internal SCSI data cable This cable comes from J 36 on the system b
15. Clock System hardware monitoring Configuration utilities Features Figure 2 3 shows the major components on the system board while the following summarizes the board features Feature description Two processor sockets up to two Pentium II microprocessors on the system board Four DIMM sockets on the system board supporting up to 512 MB memory using 128 MB DIMMs Three dedicated ISA bus slots on the system board Two dedicated 32 bit PCI slots on the system board One shared PCI ISA slot on the system board Onboard IDE controller Two onboard SCSI 2 ultra wide SCSI channel and narrow SCSI channel support PCI based Flash memory based BIOS Basic nput Output System and Setup utilities Integrated super VGA controller ships with 1 MB of video memory For optional 1 MB of video memory two onboard upgrade sockets 512 KB each are available that increases total video memory size to 2 MB Onboard connectors for two serial ports parallel port narrow SCSI port PS 2 compatible keyboard and mouse and VGA monitor Real time clock calendar RTC Detects chassis intrusion and contains sensors for temperature voltage and fan failure Resource Configuration Utility RCU BIOS Setup SCSISelect Utility and Event Log Reader Figure 2 3 System Board Connector and Component Locations
16. at the MS DOS prompt followed by one of these command line parameters H High resolution display Sets the display mode to 43 lines for an EGA add in video controller board or to 50 lines for a VGA board The default is 25 lines for all add in video controller boards M Monochrome display The display screens are shown using monochrome attributes even on a color display The default is to display color unless a monochrome video display is detected Usethis parameter when you have redirected the console to one of the onboard serial ports Configuring Your System 4 6 RCU Configuration Settings Table 4 3 shows the recommended RCU settings for a sample system and provides a place for you to record any changes you make to the settings To display the configuration settings select Step 3 under the Resource Configuration Utility Menu To edit any of the configuration parameters use the 1 and J arrows to highlight the desired configuration parameter and press ENTER Pressing F6 at this point allows you to edit any of the parameters resources IRQs DMAs 1 0 ports or memory Table 4 3 RCU Configurations wawwEN womwasermwe CONFIGURATION Embedded PCI SCSI Controller PCI Function 1 Enabled Embedded PCI SCSI Controller PCI Function 1 Enabled Embedded PCI VGA Controller PCI Function 1 Enabled Standard VGA Resources Enabled SLOT 1 PCI Ethernet Controller PCI Function 1 Enabled Configu
17. e Thelast external narrow SCSI device must be terminated Active termination is recommended System Cabling 5 RAID Configuration One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices RAID Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre cabled at the factory see Figure A 3 If you are adding the DAC960 controller to an existing system you must install cable and configure the controller Refer to the Installing an Option Board section in the Upgrades and Options chapter of this guide to install the controller Once you have installed the controller perform the following procedure 1 Power off the system 2 Observe the safety and ESD precautions at the beginning of this chapter 3 Remove both side panels as described in Chapter 5 Removing a Side Panel 4 Carefully remove the ultra wide SCSI interface cable connector from its connector on the top of the system board see Figure 1 J 5 Route the ultra wide SCSI interface cable just removed from the top of the system board through the cable opening in the metal chassis which is just to the top right of the system board see Figure A 4 6 On the opposite side of the system chassis remove the metal panel covering the opening to the SCSI distribution panel see Figure A 5 7 Route the ca
18. ee RN a id did ER EN Model Type Used with jumpers at Required on factory default J29 J4B J25 J26 J27 J51 J52 J53 and J54 to set server model type CPU 1 CPU 1 installed CPU installed 1 2 1 2 J49 CPU NOT installed 2 3 CPU 2 CPU 2 installed CPU installed CPU NOT installed Model Type Used with jumpers at Required on factory default J51 J4B J25 J26 J27 J29 J52 J53 and J54 to set server model type Model Type Used with jumpers at Required on factory default J52 J4B J25 J26 J27 J29 J51 J53 and J54 to set server model type Model Type Used with jumpers at Required on factory default J53 J4B J25 J26 J27 J29 J51 J52 and J54 to set server model type Model Type Used with jumpers at Required on factory default J54 J4B J25 J26 J27 J29 J51 J52 and J53 to set server model type HD Activity Used to OR the two OR the two HD activity signals J612 HD activity signals Separate HD activity signals 2 Table 4 11 CPU Speed Jumper Configurations CPU SPEED Jumper Settings J5B Configuring Your System 4 31 Table 4 11 CPU Speed Jumper Configurations continued CPU SPEED Jumper Settings Moving System Board Jumpers Caution Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equip
19. 2 Standard SCSI Bus Cable Routing To HDD SCSI Distribution Panel Ultra Wide i Cable 68 pins i I I Narrow SCSI Cable 50 pins IDE Cable 40 pins The onboard narrow SCSI controller also includes a connector located at the rear of the system for connecting optional external SCSI devices Figure A 1 D Three important rules must be followed if you connect external narrow SCSI devices e A maximum of seven narrow SCSI devices may be connected to the onboard SCSI controller For example if three SCSI devices in the system cabinet are connected to the SCSI bus only four external narrow SCSI devices can be connected e The maximum cable length for all narrow devices connected to the controller is 1 meter 39 inches
20. Problems with Application 16 BIOS User s Information sss 17 Error and Status 17 Messages 20 System and Disk Status LED User s Information 24 6 1 This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS and system and disk status user information Warning The DC push button on off switch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Resetting the System There are two ways to reset the system Reset button Pushing the reset button clears the system memory restarts the POST and reloads the operating system Power off on Turning the power off and then on with the push button switch on the front panel has the same effect as pus
21. Resource Configuration Utility RCU The Resource Configuration Utility is used to configure your system The RCU can be used to configure the memory subsystem peripheral device subsystems and interface adapters RCU recognizes ISA Plug and Play boards and PCI boards and displays their configuration ISA non Plug and Play adapter boards must be added to the RCU configuration to reserve the resources required by the ISA boards After you add options using the RCU the system automatically configures and initializes them during system initialization at boot up The RCU stores the configuration information in the non volatile memory on your system When you exit the RCU the configuration information is written to non volatile memory The RCU also maintains the Setup configuration which is stored in the battery backed memory This means that when you exit the RCU the Setup and RCU configuration will agree with each other Configuring Your System Using the RCU 4 3 If are adding a non Plug and Play ISA option board run the RCU before installing the board using procedures found in the Upgrades and Options chapter of this guide If you are upgrading system memory do so before running the RCU using procedures found in the Upgrades and Options chapter of this guide To use the RCU Notice The system can fail following improper configuration Always save the current settings before reconfiguring the system Note Beca
22. UJ Orient the new chip over its socket so the dot is properly oriented Carefully insert the chip into its Socket connectors A Press down on the chip until it is firmly seated in its socket Replace the side panel and turn on the system Oo Run the BIOS SETUP and RCU torestore proper configuration settings Replacing the Real time Clock Battery Y ou may need to replace the real time clock battery because of its life span The battery Vendor Part CR2450 is a commodity part available through many vendors Its located on your system board as shown in Figure 5 5 Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board Caution Danger of explosion if battery is incorrectly A replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Notice Observe static precautions Use an antistatic wrist strap Upgrades and Options Figure 5 5 Real Time Clock Location Upgrades and Options
23. controller is used to control the four hard disk drives Also a 3 5 inch diskette drive is installed in all systems and interfaces separately to the system board Figure A lis a diagram of the standard cabling and Figure 2 illustrates the internal cable routing for this configuration The wide SCSI interface cable is connected to the SCSI connector on the top edge of the system board see Figure 1 J This cable connects to the rear of the hard disk drives The last hard disk drive on the SCSI cable must have it s internal SCSI terminators or terminator jumper installed The IDE interface cable is connected to the IDE connector towards the top edge of the system board see Figure A 1 U This cable connects to the rear of the internally mounted CD ROM as its master device see Figure A 1 R An optional internally mounted tape drive can be connected to the IDE controller as its slave device see Figure A 1 S The on board Adaptec 7860 narrow SCSI controller is used to control up to two optional internally mounted removable media peripherals The narrow SCSI interface cable is connected to the SCSI connector above the wide SCSI connector on the system board see Figure A 1 D This cable connects to the rear of the SCSI removable media peripherals if present The last drive on the daisy chain cable must have it s internal SCSI terminators installed If your server doesn t have any SCSI removable media peripherals the cabl
24. data stored in CMOS Run Setup and reconfigure the system either by getting the default values or making your own selections System RAM failed at offset nnnn The system RAM failed at offset nnnn of the 64K block at which the error was detected nnnn System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested System timer error The timer test failed Requires repair of the system board UMB upper limit segment address nnnn Displays the address nnnn of the upper limit of the Upper Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager Video BIOS shadowed The video BIOS is successfully copied to shadow RAM f your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving 6 20 Messages and Beep Codes Problem Solving Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not checksum to zero At the beginning of each POST test routine the BIOS outputs the test point
25. described earlier in this chapter 2 Remove the DIMM modules one at a time starting from the highest numbered sockets 3 To remove each DIMM gently spread the retaining clips Figure 5 7 C just enough so that you can pull the top edge of the DIMM B away from the clips 4 Carefully lift the DIMM away from the socket and store it in an antistatic package 5 Repeat the above steps to remove the remaining DIMMs 6 Replace the side panel and turn on the system This section describes how to install and remove ISA and PCI option boards The system board has three dedicated 15 bus expansion slots two dedicated PCI bus expansion slots and one shared PCI ISA bus expansion slot see Figure 5 8 You can install one ISA board or one PCI board in the shared slot not both The high performance PCI local bus allows the adoption of newer networking technology such as ATM and 100 MB second Ethernet NICs with a minimum of effort and without concern for I O bottlenecks The PCI local bus offers up to 133 MB second bandwidth Upgrades and Options 5 20 Figure 5 8 PCI and ISA Slot Locations Option board connectors um e ge on system board A System board B Connectors for PCI option boards Connectors for shared
26. gt Grip the built in handle on the back of the panel Slide the side panel toward the rear of the chassis about an inch until it stops em Pull the side panel out and away from the chassis Set the panel aside Upgrades and Options 5 5 Figure 5 1 System Side Panel System side panel A Padlock at back edge if installed B Retaining screws two at back External side panel over the board area is shown procedure is the same for both side panels Installing a Side Panel 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected Orient the cover so the padlock slot at the back edge fits over the loop at the back edge of the chassis see Figure 5 1 Align the top and bottom rows of tabs on the cover with the slots in the chassis and carefully push inward Slide the cover toward the front sothe tabs firmly engage in the slots If the cover does not slide freely all the way forward make sure the padlock slot is correctly placed over the loop on the chassis back Attach the cover to the chassis with the two screws you removed earlier and tighten firmly Upgrades and Options 5 6 7 To prevent unauthorized access inside the system insert and lock a padlock through the loop at the back one at each
27. keylocks and front and rear panel switches indicators and connectors etc Refer to Chapter 2 of this user s guide to become familiar with the system s mechanical locks software locks via the BIOS Setup intrusion alarm and power inter lock switches 3 3 Making Connections Note If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the Resource Configuration Utility RCU For information on running the RCU refer to Configuring Your System in Chapter 4 of this User s Guide Refer to Figure 3 1 and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices To connect external SCSI cables refer to Cabling in Appendix A of this User s Guide Notice Damage to the system may result if the keyboard cable is inserted or removed when power is applied to the system Caution Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage Setup 3 4 Figure 3 1 Making Connections
28. pina Upgrades and Options 5 18 Installing DIMMs When properly installed the DIMM module is oriented at an angle of 90 degrees relative to the system board 1 Power off the system and remove the side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 2 Upgrades and Options Holding the DIMM module only by the edges remove it from its antistatic package DIMMs are keyed so they can only be inserted one way Position the DIMM over the socket on the board Figure 5 7 A and B The notches in the bottom edge of the DIMM mates with the raised bumps in the DIMM socket Press down evenly on the DIMM until it seats correctly The white levers on the sockets are not tools to aid in the insertion only to keep the DIMM s in place and to aid in extraction The levers should click in place once the DIMM is fully inserted Repeat the above steps to install any remaining DIMMs Replace the side panel and turn on the system Removing DIMMs Option Boards Notice Use extreme care when removing a DIMM Hold DIMMs only by their edges Place them on an antiststic surface do not side them across any surface Appying too much pressure can break the retaining clips or damage the socket slot Apply only enough pressure on the retaining clips to release the DIMM 1 Power off the system and remove the side panel as
29. s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Error and Status Messages Table 6 2 is an alphabetic list of error and status messages that BIOS generates and an explanation of each message Many of the messages refer to the built in Setup program For more information about Setup refer to the Configuring Your System chapter Problem Solving Table 6 2 BIOS Messages nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette or tests Check to see that the drive is defined with the proper Diskette drive B error diskette type in Setup and that the diskette drive is correctly attached Entering SETUP The Setup program is starting Extended RAM Failed at offset nnnn Extended memory is not working or is not properly configured at offset nnnn nnnn Extended RAM passed Where nnnn is the amount of RAM in kilobytes successfully tested Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address in System Extended or Shadow memory which failed the memory test E
30. Configuration ssssssssssssssssssm enn 2 RAID Configuratio Nereden tege tb bep uude 5 1 This appendix contains information and procedures on cabling configurations used in your system The configurations include Standard a Optional RAID controller Before You Begin Warning The DC push button on off switch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system System Cabling 2 Standard Configuration System Cabling Your system is cabled using the on board IDE controller and the on board Adaptec 7880 wide SCSI controller The on board IDE controller supports the internally mounted CD ROM as its first master device and an optional internally mounted tape drive as its second slave device The on board Adaptec 7880 wide SCSI
31. F The advanced integrated peripheral controller also supports the connection of a diskette drive Figure 2 3 M External Device Connectors The I O panel provides connectors for a PS 2 compatible mouse and a keyboard connectors for VGA monitor 2 serial port connectors and a parallel port connector It also provides a narrow SCSI external connector Keyboard and Mouse The keyboard mouse controller is PS 2 compatible Peripheral Devices This subsection describes the SCSI 2 hard drive bays SCSI drive hot swap backplane and 5 1 4 inch removable media drive bays SCSI 2 Hard Drive Bays The right side of the system contains six bays for 3 1 2 inch SCSI 2 hard drives and a hot swap backplane see Figure 2 4 The backplane supports six drives The backplanes require an 80 pin single connector attachment SCA connector on the drives you install A drive carrier is required as part of the hot swap implementation A 3 1 2 inch peripheral between 1 0 and 1 6 inches high can be accommodated in each carrier A drive is mounted in the carrier with four fasteners and the carrier is retained in the chassis by a locking handle A fault light on the front panel board gives a general indication that there has been a fault on a hot swap drive Each drive has a set of three lights to indicate the fault or other status power on green LED activity green LED or fault yellow LED Features Six bays for SCSI drives
32. Freq 2 5 2 7 or 2 9 pins 1 2 speed of installed J5B to set CPU speed Bus CP Freq 1 2 1 3 or 1 4 pins 2 3 CPU Reserved Required on factory default 1 2 EN a T ids diu CPU Speed Used with jumpers at Refer to Table 4 11 to set CPU speed Dependent on J1A J2A J3A and J4A Bus Freq 60 MHZ pins 1 2 speed of installed to set CPU speed Bus Freq 66 MHZ pins 2 3 Reserved Model Type Used with jumpers at Required on factory default J25 J26 J27 J29 J51 J52 J53 and J54 to set server model type Reserved Required on factory default 1 2 Password Clear Password protection Password protection enabled 1 2 1 2 Password cleared protection off 2 3 CMOS Clear Real time clock RTC CMOS protection enabled 1 2 1 2 protection RTC CMOS cleared to factory defaults 2 3 Reserved All nine jumpers must Required on factory default IN J21 be in Model Type Used with jumpers at Required on factory default 2 3 2 3 J25 J4B J26 J27 J29 J51 J52 J53 and J54 to set server model type Configuring Your System 4 30 Table 4 10 System Board Jumper Configurations continued Jumper Description Factory Your Default Setting Model Type Used with jumpers at Required on factory default J4B J25 J27 J29 J51 J52 J53 and J54 to set server model type Model Type Used with jumpers at Required on factory default J27 J4B J25 J26 J29 J51 J52 J53 and J54 to set server model type
33. Upgrades and Options 5 37 Figure 5 16 Removing Blank Panel Tray POWER RESET POWER STATUS o Figure 5 17 Removing Side Rails Removing side rails from blank panel tray A Screws Side rails C Blank panel tray Upgrades and Options 5 38 11 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 12 Set any device jumpers or switches on the device See the documentation that came with the device Notice When using SCSI optional devices the SCSI termination resistors must be installed in thelast SCSI device of the daisy chain cabling All other devices must have terminators removed Notice When using an IDE optional device the device jumper must be set as the slave device 13 Using the four screws supplied with the drive reinstall the side rails just removed from the blank panel tray Figure 5 18 A Attach the rails to each side of the device C by using only the bottom screw holes as shown The rails for each side of the device are identical 14 Engage the device side rails into the bay guide rails see Figure 5 19 Ensure that the device side rails see Figure 5 19 A areinside the bay guide rails exactly as shown in Figure 5 19 B Figure 5 18 Attaching Side Rails to a Device
34. description of the LED indicators and Table 6 6 for a list of the system status abnormal conditions If any problems persist contact your service representative for assistance Problem Solving Power Status System Status Disk Status LED Disk Drive Power Disk Drive Activity Disk Drive Status 6 25 Table 6 4 System Status LED Indicators sus Temm Off Power OFF None required normal Amber System power supply failure Replace failed power supply module Off Power OFF None required normal Abnormal condition see Table 6 6 Off None required normal Table 6 5 Disk Drive Status LED Panel Indicators sms www Off Disk drive power is OFF None required normal Disk drive power is ON None required normal Off Not accessing disk drives None required normal Accessing disk drives None required normal Internal disk drive failure Replace disk drive Problem Solving 6 26 Table 6 6 System Status Abnormal Conditions System Status Unit fan alarm Memory multi bit error CPU bus error Thermal sensor from SCSI distribution board Temperature Voltage CPU thermal trip Chassis intrusion front cover PCI bus parity error PCI System Error CPU internal error Watchdog timer timeout IOCHK Problem Solving Appendix system Cabling Contents Betore You Begin 1 Static Precautions i n ert Rae 1 Standard
35. diskette in drive A Otherwise place a diskette containing the operating system files in drive A Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter Problem Solving 6 8 Monitoring POST while it is running Each time you turn on the system the power on self test POST runs automatically and checks the system board CPU memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test If you do not want to wait for it to complete you can terminate it by pressing CTRL ALT S Press F2 key if you want torun SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display puts out a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Table 6 1 lists keys active during POST and provides a description of errors that may occur Table 6 1 POST Keys and Errors To Abort Memory Test Press ctrl alt
36. error code to I O address 80h If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code signifying the test point code and attempting to display the test point error code on the upper left corner of the display screen BIOS derives the beep code from the test point error code For example a test point error code of 16 is indicated by a 1 2 2 3 beep code a single beep a burst of two beeps a burst of two beeps and a burst of three beeps In addition BIOS writes a value of 16 on the upper left corner of the display screen and to 1 0 port 80h to enable debugging tools to identify the area of failure Table 6 3 is a list of the test point error codes written at the start of each POST test and the beep codes issued for terminal errors 6 21 Table 6 3 POST Tests Get CPU type 06 1 1 2 3 initialize system hardware o8 1 1 3 1 initialize chipset registers with initial POST values 09 11 132 SeinPOSTfag f the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2E 0B10 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Problem Solving 6 22 Table 6 3 POST Tests continued 60 2 3 1 1 Testextendedmemory 66 23 23 Configure advanced cache registers 68 23 31 EnabeextemalandCPUcaches 80 Disable on
37. future use Reserved for future use factory setting factory setting Sets server for use with a local power source Sets server for use with an optional uninterruptible power supply UPS unit and disables the Power button on the front of the server factory setting Reserved for future use To change a switch setting use the following procedure Note Power must be completely off before setting the swi 1 tches otherwise the settings will not be recognized At the front of the server press the Power switch off At the rear of the server press the Main Power switch off At the rear of the server locate the Function Select DIP switch see Figure 4 1 that you want to change Set the appropriate switch on or off according to Table 4 9 Note f you set SW3 to On for use with an optional UPS unit power the UPS unit up before switching power on the server 5 Configuring Your System Press the main Power switch on m If using an UPS unit the server powers up as soon as the UPS unit is turned on the Power button on the front of the server is disabled m If not using the UPS unit press the Power button on the front of the server Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section Notice Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Other
38. half height bays for removable media drives with a CD ROM reader already installed in one bay and two 3 inch half height bays with a diskette drive already installed in one bay Chassis supports up to two power supplies The second power supply can be added to provide redundant power System Feature Summary The following provides a summary of the system features Feature System board Add in board support Yrinch diskette drive Six locations for inch SCSI 2 hard drives Hot swap capable backplane Description System board based on Pentium II processor technology from one to two processors and up to 512 MB of memory using 128 MB DIMMs Rail and back panel slots support up to 6 add in boards three ISA two PCI and one shared PCI ISA 3 diskette drive is externally accessible The hard disk drive bay can hold six 3 inch hot swappable ultra wide SCSI 2 hard drives The bay is secured behind a lockable metal EMI door drives can be swapped in or out of the system without powering it down if a Redundant Array of Independent Disks RAID controller module is installed The array of drives allows easy setup of optional RAID applications A hot swap capable backplane is part of each 3 inch drive bay assembly for SCSI drives The backplaneis designed for wide ultra SCSI 2 devices that usethe industry standard 80 pin Single Connector Attach SCA connector The backplane consists of two rows of three drive c
39. hard disk drive The drive the drive controller or the system board may be defective m Ifthe problems are intermittent there may bea loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures m If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Additional Troubleshooting Procedures in this chapter Problem Solving 6 6 Additional Troubleshooting Procedures Error Checking This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Each time you turn on the system the POST runs automatically and checks the system board CPU module memory keyboard and most installed peripheral devices If POST finds an error it displays an error message and in case there is a problem with the display puts out a series of long and short beeps One short beep means the system passe
40. inch plastic frame is removed The bezel is retained by a thumb screw and snap features and is accessible when the left side panel and top panel are removed Cosmetic filler panels and metal EMI shields are installed over all unused 5 1 4 inch bays Note Because of the EMI generated by hard drives the increased susceptibility to ESD and cooling requirements hard drives should not be installed in the 5 1 4 inch half height bays On the left side of the system below the 5 1 4 inch removable media drive bays two built in 3 1 2 inch bays one of which contains a 3 1 2 inch diskette drive that supports both 720 KB and 1 44 MB media see Figure 2 5 Note When optional SCSI removable media devices are used a SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling All other devices must have terminators removed Features 2 20 Figure 2 5 Removable Media Drive Bays Factory installed CD ROM reader plus two bays for removable media drives Factory installed 3 1 2 inch diskette drive plus second bay for removable 3 1 2 inch drive Exterior door shown open
41. it has been flagged as faulty by the SCSI host controller Follow the procedure described in this section to remove the faulty drive and swap in a good one Note Install or swap SCSI drives without turning off power This is one of the few system procedures that is safe to do with the system power left on This is true only if a Redundant Array of Independent Disks RAID controller module is installed and only for the drive carrier assemblies in the hot swap bays not for drives in any other bays Notice ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts Upgrades and Options 5 30 Notice When the SCSI drive fault LED indicates drive fault steady yellow light you can remove the drive and swap in a replacement at any time when the drive is not being accessed without needing to power down the system However drive manufacturers caution against moving a drive that is still spinning because of possible damage to the drive If you are swapping out a faulty SCSI drive you can pinpoint which drive to remove by checking the status LEDs that occur in sets of three above eac
42. only a supervisor password is set and enabled Enter this password to boot the server and run the RCU If both the user and administrative passwords are set and enabled Enter either one to boot the server Enter the administrative password to access the RCU or BIOS Setup to change the system configuration Features 2 22 m 8 Figure 2 6 Mechanical Locks and Monitoring B D Front panel key lock Location of internal intrusion alarm switch Location of two internal power inter lock alarm switches Features Left Key lock the short front panel door to prevent access to the power and reset switches This lock also secures the right hand door The intrusion alarm switch is present on the SCSI drive bay door The switch opens when the drive bay door is opened An intrusion alarm signal is transmitted to the system board where server management software processes the signal for security The two power inter lock switches are present on th
43. sthe hard disk activity LED cable connector plugged into the optional controller board if present If you received error messages refer to the Error Messages section for information about error messages If you did not receive error messages run the RCU to make sure that the hard disk drive is configured with the correct parameters For information about running the RCU refer to the Configuring Your System chapter If the problem persists there may be a problem with the hard disk drive the optional controller board system board drive signal cable or LED connector Contact your service representative for assistance Problem Solving 6 16 Problems with Application Software Problem Solving If you have problems with application software perform the following Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy you are using Make sure all cables are installed correctly Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance 6 17 BIOS User
44. you add two additional 512K video memory DRAMs into the sockets shown in Figure 5 3 the base video memory size is increased from 1 MB to 2 MB Notice Observe static precautions Use an antistatic wrist strap 1 Power off the system and remove the side panel as described earlier in this chapter 2 Align the beveled edge of the DRAMs with the notched corner of the DRAM sockets Refer to Figure 5 3 for the DRAM socket locations 3 Press the DRAMs down firmly until they are fully seated in their sockets 4 Replace the side panel and power on the system Figure 5 3 Video Memory DRAM Location B L e om FE DEI B uu T ui DU 190 DOMI Gen Ger Ss Upgrades and Options 5 10 Replacing the Non Volatile Memory You may need to replace the non volatile memory because of its internal integral lithium battery life span Contact your sales representative or dealer for a list of approv
45. 8 pin Wide SCSI Hard disk drives in internal bays I O riser board External narrow SCSI device IDE CD ROM drive master device IDE interface cable SCSI distribution panel 2nd device optional Activity cable to J 42 7 Figure 4 Removing the Top Ultra Wide SCSI Cable Connector Figure A 5 Removing the Metal Cover A Metal panel with four screws System Cabling 8 System Cabling Figure A 6 Rerouting the Ultra Wide SCSI Cable 9 Route the cable up to the RAID controller and plug it into the channel 0 connector the RAID controller board see Figure A 3 S Now that the con
46. Board Features 12 PrOCeSSO e edd aub ori et E Dr ene Y eges 14 MOiTIOEV ote eterni mere M 14 Expansion 0 14 Real Time Clock Calendar 15 BIOS 15 ke Pd a ieee 15 IDE Controller 5r iro AR ERE TOU SALE Ragan 16 SCSI Controllers 16 Peripheral Controller sese 16 External Device 17 Keyboard and 17 Peripheral Devices sitem de tem b 17 SCSI 2 Hard Drive Bays 17 SCSI Drive Hot swap 18 Removable Media Drive 19 Power Syste Momsena cost d aiebat sete hte LEUR 20 Server SecUriLy i i ede oe bee eee o eo ete e D er ee HM ba rd reves 21 Mechanical Locks and Monitoring 21 Software Locks via the BIOS Setup 21 Hot Swap POoW6t iih Sd EE om E REPRE De REA 23 Hot Swap FAN iecore en eru ced e eii 24 Overview The Server is a modular multiproc
47. Clear jumper J 2B to pins 2 3 see Figure 4 2 Power on the system and wait for POST to complete This automatically clears the old password Power off the system Move the Password Clear jumper back to pins 1 2 Replace the panels and power on the system To specify a new password run the Setup Utility as described earlier in this chapter Configuring Your System 4 34 Configuring Your System Chapter 5 Upgrades and Options Contents Precautlons xo DU elas nd re 1 Preparing Your System for 3 Equipment Lg att eae vee eee 3 Removing a Side 4 Installing a Side 1 5 Removing the Top 6 Installing the Top 8 Modifying the System 8 Installing Video Memory 9 Replacing the Non Volatile 10 Replacing the Real time Clock 11 Pentium 11 I 13 Installing lt a PrOCOSS Ol siu urn ee t a erar r ate xt 13 Removing a
48. Fan Features HDD Upper Fan Module 1 Fan HDD Lower Fan Module 1 Fan Fan Module 1 Fan Features Chapter 3 Setup Contents Selecting a Site edged anda 1 Unpacking the System 2 Getting Familiar with the System 2 Server Security scio ade ebrii dag aaia 2 Making Connections ssssssssssesssses semen eee 3 Connecting the Power Cords sssssssssssssem me 5 Powering On Your System sssssssssssssem ee 6 Selecting a Site The system operates reliably in a typical office environment Choose a site that is Near grounded three pronged power outlets Note F or the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region Caution Be sure the power service connection is through a properly grounded outlet Each power cord can be plugged into a separate phase of a main AC supply assuming the circuit is rated for that load Note For Denmark the system must be connected to an AC power source rated at 16 Amps
49. S A certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change is auto sensed by the power supply Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equi
50. Server MT2200 User s Guide m w Server MT2200 User s Guide m w Copyright 1997 1998 Packard Bell NEC Inc Trademarks Adaptec is a registered trademark of Adaptec Corporation INTEL is a registered trademark of Intel Corporation Mylex is a trademark of Mylex Corporation MS DOS is a registered trademark of Microsoft Inc Pentium is a registered trademark of Intel Corporation Other product and company names are registered trademarks and trademarks of their respective holders Printed in the United States of America PN 101907 01 1 98 Safety Notices A Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Warning The detachable power supply cord is intended to serve as the disconnect device Warning This equipment has 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada C
51. ably used as RETURN and CARRIAGE RETURN CTRL ALT Two or three key names separated by plus sign s indicate multiple key entries For example CTRL ALT DEL means hold down the CTRL and ALT keys and press the DEL key The special notices listed below are used throughout this manual to emphasize specific information Warning Warning indicates a hazard that can cause serious personal injury or death if the hazard is not avoided Caution Caution indicates a hazard that might cause personal injury Introduction 1 4 Introduction Notice Notice indicates the potential to damage equipment or data is present if the user does not take the necessary precautions recommended by the Notice Note Notes are used to identify or amplify a point to the reader A Note may be used to emphasize a recommended sequence of steps Chapter 2 Features Contents ke Eo ER C RR RR EET 1 Expanding the Server as Needs 2 System Feature 3 Chassis Front Features and 1 4 Status LED Indicator Descriptions 7 Resetting the System sssssssssssssss emn 8 Chassis Rear Features and 15 9 Power Supply Status Lamp 11 System
52. ach 1 one in the map indicates a failed bit Fixed Disk 0 Failure Fixed disk is not working or not properly configured Check to or see if the fixed disk is attached properly Run Setup to be Fixed Disk 1 Failure sure the fixed disk type is correctly identified or Fixed Disk Controller Failure Incorrect Drive A type run SETUP Type of floppy drive is not correctly identified in Setup or Incorrect Drive B type run SETUP Invalid NVRAM media type Problem with NVRAM CMOS access the keyboard or controller and displays the scan code nn for the stuck key Monitor type does not match CMOS Monitor type is not correctly identified in Setup Run SETUP Operating system not found The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified Parity Check 1 nnnn A parity error was found in the system bus Parity Check 1 or or the I O bus Parity Check 2 BIOS attempts to locate and Parity Check 2 nnnn display the address on the screen If it cannot locate the address it displays f your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving Table 6 2 BIOS Messages Continued Press lt F1 gt to resume lt F2
53. an configure your system as well as option boards you may add to your system using the Resource Configuration Utility RCU diskette Also several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory A diskette is not needed to run BIOS Setup A Utilities diskette contains the SCSI Select Utility and the Event Log Utility The Event Log Utility is used to read stored system event information The SCSI Select Utility is used if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation of these drives If your system has been factory configured the BIOS Setup or SCSISelect utilities do not need to be run unless you want to change the password or security features add option boards or devices or upgrade your system board There are some system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change This chapter provides procedures for running the RCU BIOS Setup and the Utilities diskette Also sections describing the 1 0 riser board function switch configurations and the system board jumper configurations are presented Several configuration tables are provided in this chapter to record changes you make to the default system configuration You use the EXPRESSBUILDER CD ROM to create the RCU and Utilities diskettes Configuring Your System 4 2
54. ble down the inside of the chassis to the cable opening at the bottom of the chassis 8 Run the cable through the bottom opening back out to the system board area see Figure 6 System Cabling 6 Figure 3 RAID Cable Configuration aa 67 A Device internal SCSI termination resistors C Narrow SCSI interface cable E Internal SCSI termination resistors not installed when optional internal narrow SCSI devices are used Front panel connector Diskette drive connector Wide SCSI interface cable Ara System board External narrow SCSI cable SCSI terminator IDE Tape drive slave device IDE connector SCSI distribution panel terminator DAC960 RAID controller in PCI slot J11 zcnoos System Cabling rv Nx am Z Optional narrow SCSI devices in upper peripheral bays Narrow SCSI connector 50 pin 3 5 inch diskette drive Diskette interface cable Wide SCSI connector 6
55. board O pors 96 9 1 23 Reinitialize onboara VO poris Problem Solving 6 23 Table 6 3 POST Tests continued 90 3 2 1 1 initialize Disable A20 address line 96 3223 Clear huge ES segment register oS y O 98 3 2 3 1 Search for option ROMs One long two short beeps on checksum failure Set up Power Management Enable hardware interrupts 0 Scan for F2 keystroke Bo 1 1 B4 Be 3423 Check password optional Clear global descriptor table Clear parity checkers 3 4 4 3 Clear screen optional Check virus and backup reminders Try to boot with INT 19 4211 Interrupt handler error Unknown interrupt error D4 Pending interrupt error lps 4223 Initialize option ROM error 4231 Shutdowneror SS O 4 2 4 1 4 2 4 3 Keyboard Controller Failure Problem Solving 6 24 Table 6 3 POST Tests continued Initialize refresh counter 4 3 2 1 Do a complete RAM test Initialize all vectors Boot the Flash program Initialize the boot device Boot code was read OK System and Disk Status LED User s Information This section lists and describes the various system and disk status LED indicators and provides a user response for the various status conditions Once your server is up and running you can monitor server operation through the system status LED panel indicators and the SCSI device status LED panel indicators See Table 6 4 and Table 6 5 for a list and
56. by pressing F2 to enter setup At the Exit Menu select GET DEFAULT VALUES Clear the event log by selecting CLEAR EVENT LOG at the Server Menu Press space bar to change NO to YES and press ESC Select SAVE CHANGES amp EXIT and press ENTER to continue The system will reboot he procedure fails perform the following steps and n retry the Update BIOS procedure 1 Turn off the system and remove the panels as described in the Upgrades and Options chapter 2 Ensure the FLASH Code jumper J 6A is set to pins 1 2 to enable updates to the BIOS seeFigure 4 2 3 Configuring Your System Replace the panel and power up the system with the BIOS FLASH diskette inserted in Drive A 4 33 Resetting the CMOS NVRAM To reset the CMOS NVRAM 1 Power off the system and remove the panels as described in the Upgrades and Options chapter Move the CMOS Clear jumper J 1B to pins 2 3 see Figure 4 2 Turn the system on and wait for the POST to complete This will automatically reprogram the CMOS NVRAM to the default settings Power off the system Move the CMOS Clear jumper to from pins 2 3 to pins 1 2 Replace the panels and power on the system Run the Setup Utility to configure your system Clearing and Changing the Password To clear and change the password 1 Oo uU nA Power off the system and remove the panels as described in the U pgrades and Options chapter Move the Password
57. cable ensure that there are no conflicts for example two option boards sharing the same interrupt 6 3 m Areall DIMMs fully seated and installed correctly Refer to the Upgrades and Options chapter for installation instructions m Areall option boards and disk drives installed correctly Refer to the Upgrades and Options chapter m If the system has a hard disk drive is it properly formatted or defined m 15 operating system properly loaded Refer to the operating system documentation m Areall drivers properly installed For information about installing drivers refer to your network operating system configuration guide m Arethe configuration settings in Setup and the Resource Configuration Utility RCU correct For information about running these utilities refer to the Configuring Your System chapter If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Problem Solving 6 4 Running New Application Software Problem Solving Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauth
58. ccess by the microprocessor Compact Disk ROM drive A type of mass storage device that reads information from a compact disk An industry standard parallel port See also parallel port Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors Complimentary M etal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL The name you can assign a serial port to set or change its address See also serial port An instruction that directs the computer to perform a particular operation The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation See math coprocessor Central Processing Unit See microprocessor Cathode Ray Tube The type of video display used in monitors for desktop computers Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive The capacity of information bytes that can be packed onto a storage device such as a floppy disk A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor A device that stores data on a hard or f
59. ckets for Pentium II Processors Figure 5 6 illustrates the location for the optional Pentium processor in your system When adding a second processor use the same type and speed as the processor shipped with your system Contact your sales representative Notice Installing a second processor that is of a different type than the first processor will result in system damage Do not touch or bend the processor s exposed pins Notice The voltage module for CPU 2 should not be installed in a mono processor system Upgrades and Options Figure 5 6 Optional Pentium II Processor Socket for Voltage Module 2 0000 5500 if 0000 Socket for CPU 2 The processor upgrade kit contains a voltage module processor module and heat sink with two heat sink clips The heat sink has a heat transfer pad on the bottom To install the second Pentium 11 processor upgrade kit Warning f the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here
60. cribe the location of model and serial numbers Equipment Log eee meg Component Manufacturer Name and Model if available Installed pc 00 oo ows oo MdeMemDRAM CC Svr Montor Mod CC Diskete Drivea CCT Diskete Dives CCE Haebet Tape brive fC C _______ pomoMDpe CC Hard DiskOvet CC Hard Disk Drive CCT Hard Disk Drives CCT Hard DiskDives CCT Hard Disk Drive5 d O Hard Disk Drvee CCT Optional SCSI Controter CT Cd Optional RAID Controter CT piBoadi o O Network Controler CC Network Gontroter2 CC Cd continued Equipment Log Equipment Log continued Serial Number Date Component Manufacturer Name and Model if available me o _ _ m LL _ y _ Equipment Log address ASCII backplane slot backup backup battery base memory baud rate BIOS bit boot bps byte Glossary Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC A label name or number that identifies a location in computer memory American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals A connector on the backp
61. d POST Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Troubleshooting Guide Problem Solving Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following m Preparing the system for diagnostic testing m Monitoring POST whileit is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following Notice Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor Make sure the system power cord is plugged intoa properly grounded AC outlet Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor If the operating system normally loads from the hard disk drive make sure there is no
62. e SYS A Press ENTER MS DOS system files are copied onto the diskette Your Utilities diskette is now bootable 3 Reboot the system with the Utilities diskette in Drive A 4 TheMS DOS Startup Menu displays See Table 4 6 Table 4 6 MS DOS Startup Menu MENU OPTIONS DESCRIPTION 1 Read the System Event Executes the Log Display Utility which L og displays any events stored in the system log area 2 Execute AI C 78xx Loads the SCSISelect Utility and displays SCSI Select Utility the current configurations 3 Exit to DOS Exits Utilities and returns to A prompt Configuring Your System 4 18 Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system Note Refer to Chapter 5 Problem Solving for definitions on all POST error codes To view the Event Log perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk driveA 2 Power on the system The system boots up 3 The MS DOS Startup Menu displays See Table 4 6 4 Select 1 Read the System Event Log from the MS DOS Startup Menu 5 The System Event Log Utility starts The System Event Log Utility screen is displayed The followin
63. e boards for a menu to enter or change ISA board configurations Refer to SA Board Configuration found later in this chapter INSERT adds a board not detected or has not been installed DEL removes a selected board F7 moves a selected board to a different slot ae date Enables ae a a and changing the date that the computer uses Setim time Enables Enables viewing and changing the time that the computer uses and changing the time that the computer uses Maintain system Enables viewing and changing Configuration CFG files and System EN diskette EOD mE Information SCI files Exit from this Exit from this utility Exits from the Exits from the 6 Select Learn about configuring your computer from the RCU Main Menu and press ENTER if you need information on system configuration Read through the information and press the F10 key when you are done 7 Using the 7 and J arrows highlight Configure Computer and press ENTER The Resource Configuration Utility Menu shown in Table 4 2 displays The keys that are active while viewing a screen are displayed on the bottom of the screen Note Press the F1 key at any time for help and additional information on each option To return from help press the ESC key 8 Select Step 1 Important Resource Configuration information and press ENTER to learn more about the Resource Configuration Utility 9 Select Step 2 to add an ISA board t
64. e is not used and the narrow SCSI controller is terminated using the SCSI termination resistors see Figure A 1 E 0 scoosz A 3 Figure A 1 Standard System Cable Configuration Device internal SCSI termination resistors Narrow SCSI interface cable Internal SCSI termination resistors not installed when optional internal narrow SCSI devices are used Front panel connector Diskette drive connector Wide SCSI interface cable System board External narrow SCSI cable SCSI terminator IDE Tape drive slave device IDE connector SCSI distribution panel terminator pe x anvz Optional narrow SCSI devices in upper peripheral bays Narrow SCSI connector 50 pin 3 5 inch diskette drive Diskette interface cable Wide SCSI connector 68 pin Wide SCSI Hard disk drives in internal bays I O riser board External narrow SCSI device IDE CD ROM drive master device IDE interface cable SCSI distribution panel 2nd device optional System Cabling 4 Figure
65. e new drive from its protective wrapper and place on an antistatic surface 9 Record the drive model and serial numbers in the equipment log 10 Position the drive so its SCA connector is near the top surface of the drive Place drive on the antistatic surface again Upgrades and Options 5 32 11 Slide the drive into the carrier with its SCA connector facing toward the front of the carrier open end if swapping drives reuse the carrier from the faulty drive 12 While holding the drive in the carrier with your left hand align the drive s screw holes with the carrier s screw holes and insert the four screws of appropriate size and length see Figure 5 13 Figure 5 13 Installing Hard Disk in Carrier Installing 3 1 2inch hard disk drive in carrier for hot swap bays A Carrier B Four screws C Hard disk drive D SCA connector 13 Align drive carrier assembly so it engages the guide rails in the bay 14 Gently push the assembly into the bay until the drive docks with the backplane connector and locks in place 15 Close the EMI metal panel and secure with the two thumbscrews 16 Close the front exterior panel Upgrades and Options 5 33 Removable Media Devices and Diskette Drives An IDE CD ROM reader is always mounted in bay A Other IDE or SCSI optional removable media devices can be installed in peripheral bays B and C Optional devices should be installed in the first available bay from the to
66. e of the SCSI hot swap drive bays or hot swapping a failed fan module or power supply For any other procedures inside the system turn off system power and disconnect the AC power cord s Warning Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Warning System power on off The DC push button on off switch a convex button on the front panel DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord s from wall outlet or power supply Warning Hazardous conditions power supply Hazardous voltage current and energy levels are present inside the power supply There are no user serviceable parts inside it servicing should be done by technically qualified personnel Warning Hazardous conditions devices amp cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the system and disconnect the power cords telecommunications systems networks and modems attached to the system before opening it Otherwise personal injury or equipment damage can result Upgrades and Options 5 2 Caution Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts This system can withstand normal le
67. e sides of the chassis The switch opens when the side panels are removed A power inter lock signal is transmitted to the system board controlling a power shut down to the system D Padlock loops Environmental sensors Hot Swap Power 2 23 Secure the side covers by using padlocks not provided The top cover cannot be removed until the side covers have been removed Not shown in figure The system contains sensors to monitor temperature voltage and fan failure Power supplies are hot swappable and are easily removed and installed The second optional power supply provides redundant power so that if one of the two power supplies fail the system will continue to operate and the failed power supply can be hot swapped That is the failed power supply is removed and replaced without turning power off The first slot slot 1 is the basic power supply module slot the third slot slot R is a redundant power supply module slot The middle slot slot 2 is not used on this system Each failed power supply module can be removed without turning off power Each power supply module has two LEDs Table 2 3 shows the Power LED Indicators and Figure 2 7 shows removing the power supply modules Table 2 3 Power LED Indicators IEEE EE ANN NN DC Power Power is off None required normal Power is on None required normal No alarm None required normal Power failure Replace Power supply Abnormal Power temperature Clean a
68. e system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM See disk drive The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk 1 073 741 824 bytes See also byte Glossary 4 H hard disk drive hardware IC ISA Configuration Utility IDE interface ISA J jumper K Kilobyte L LAN LCD LED LPTlorLPT2 Glossary See disk drive The physical parts of your computer induding the keyboard monitor disk drives cables and circuit cards Integrated Circuit An electronic device that contains miniaturized circuitry The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time A small electrical connector used for configuration on some computer hardware 1 024 bytes See also byte Local Area Ne
69. e system board See Figure 5 8 for ISA slot numbers m PCI bus priority is slot J 11 J 9 slot J 11 having the highest priority PCI slot J 11 is the top PCI option board slot on the system board See Figure 5 8 for PCI slot numbers m On system power up and reboot BIOS initiates a scan sequence looking for Plug and Play option boards installed since the last power up or reboot The Plug and Play scan sequence is as follows First BIOS scans for any Plug and Play ISA option board installed in slots J 3 J 6 starting with slot J 3 Second BIOS scans for any Plug and Play PCI option board installed in slots J 11 J 9 starting with slot J 11 Always install option boards in the first available slot in the scan sequence As an example if there are ISA option boards installed in slots J 3 and J 4 of your system and slots J 5 and J 6 are vacant install your Plug and Play option board into slot J 5 Controller Adapter Hardware Configurations Table 5 1 lists the option boards you may add to your system and provides information on slot location memory 1 0 addressing and assigned interrupt request number IRQ Upgrades and Options 5 22 Table 5 1 Option Board Hardware Configurations Se ee OPTION BOARD IRQ ADDRESS ADDRESS SLOT 1 When more than 1 SCSI controller is plugged in use IRQ 14 for secondary controller non booting controller 2 For disk controllers plugged into slots and the onboard disk co
70. ed devices Its located on your system board as shown in Figure 5 4 Notice the dot on the chip This dot will assist you in correctly positioning the chip on the system board Caution Danger of explosion if battery is incorrectly A replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Notice Observe static precautions Use an antistatic wrist strap Figure 5 4 Non Volatile Memory Location B 1 HE Er pag s E1 m Be aD LUUD E BB Upgrades and Options 5 11 1 Power off the system and remove the side panel as described earlier in this chapter NJ Using IC removal tool or a small pointed tool gently pry up each end of the non volatile memory and pull it straight up out of its socket Figure 5 4
71. ent features through the use of RAID Redundant Array of Independent Disks technology if an optional Redundant Array of Independent Disks RAID controller module is installed Features 2 2 Hardware monitors temperature and voltage and software monitors to indicate failures Easy access to all parts for service Expanding the Server as Needs Grow Features The typical minimum system configuration could include the following System board with one Pentium microprocessor and 32 MB memory Diskette drive One SCSI hard drive CD ROM drive Network add in boards One 330 Watt power supply SCSI drive backplane Five chassis hot swap fan modules six fans Onboard 1 MB video memory As server client needs grow you can expand system processor capacity memory drives and the number of power supplies System board has a processor upgrade socket for an additional processor The board may contain up to two processors System board has two video memory upgrade sockets 512 KB each for an additional 1 MB of video memory System board supports 4 EDO DIMM devices for a minimum memory size of 32 MB total is 512 MB 2 3 System board has three SA slots two PCI slots and one shared ISA slot for add in boards The system board also has onboard external 1 0 serial parallel video interfaces Chassis can hold 11 drives 6 hot swap bays for 3 inch ultra wide SCSI 2 hard drives three 5 inch
72. ess than 1 8 meters 6 0 feet long Warning Your system shipped with a power cord Do not attempt to modify or use the supplied AC power cord if itis not the exact type required Setup 3 6 Powering On Your System Setup D 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Press the push button power on off switch on the front panel Verify that the power on LED is lit If it is not lit ensure the ac power cords are connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices If you have problems powering on your system refer to Problem Solving in Chapter 6 of this User s Guide After you have successfully powered on your system you can run the installation checklist on the EXPRESSBUILDER CD ROM Chapter 4 Configuring Your System Contents Configuring Your System emen 1 Resource Configuration Utility 2 Using the RG Uai tact tein dentate ese on od quu eo t a ro 3 Command Line Parameters 5 RCU Configuration Settings sess 6 ISA Boa
73. essing INSERT 5 The Add screen is displayed telling you to locate the diskette that contains the cfg file for the board Press ENTER at this screen 6 The Select a Configuration CFG file to add screen is displayed At this screen select Not Listed by pressing F5 Configuring Your System 4 8 7 The Add a board without a cfg file screen is displayed Read through the information and press ENTER The Add a board without a cfg file screen reappears When the screen reappears select Create cfg file and press ENTER 8 The Create A Board CFG File screen is displayed At this screen enter the board description and manufacturer and press ENTER 9 The New Board Setup screen is displayed Using the scrollable list select the resources used by the new ISA board Table 4 4 provides a place for you to record the configuration you assign to the board 10 Press F10 when you are finished selecting the resources used by the new ISA board 11 The View Current Settings screen is displayed Press ENTER to save the current settings 12 The Add confirmation screen is displayed Review the manufacturer s comments and press ENTER Table 4 4 ISA Board Configurations ISA BOARD DEFINITIONS YOUR CONFIGURATION Board Description Manufacturer Interrupts Select from scrollable list DMA Channels Select from scrollable list p eel a Port address uM Start c End ee Se Memory address O Start O Length Ps pO Confi
74. essing server based on the Intel Pentium 11 chip set The chip set incorporates a modular scaleable architecture that integrates a 64 bit bus interface with a primary and secondary Peripheral Component Interconnect PCI bus and an Industry Standard Architecture ISA bus The architecture supports Symmetrical Multiprocessing SMP and a variety of operating systems The chassis and system board have been designed to meet the needs of the server marketplace The combination of computing performance memory capacity and integrated 1 0 provides a high performance environment for many applications including network servers and multi user systems This server system is designed for use in applications where downtime must be minimized To this end the server includes or has the option to include the following m Optional power system redundancy in a system configured with two power supplies the system will continue to operate with a single power supply failure m Self contained power supply units that can be easily installed or removed from the back of the chassis m Removable media drive bays accessible from the front of the chassis m Hot swap SCSI disk drive backplane a failed drive can be removed and a new drive installed without system power being turned off if an optional Redundant Array of Independent Disks RAID controller module is installed m High degree of SCSI disk fault tolerance and advanced disk array managem
75. formation Left to right Drive present power on drive active drive faulty Each drive has three LEDs visible above the bay from the front See Table 2 2 for a list of SCSI disk drive status LED indicator descri ptions Features 2 7 Status LED Indicator Descriptions Table 2 1 lists the system status LED indicators along with a description of each LED indicator Table 2 2 lists the disk drive status LED panel indicators along witha description of each LED indicator Table 2 1 System Status LED Indicators Ssmus Re Power Status Off Power OFF None required normal Amber System power supply failure Replace failed power supply module System Status Off Power OFF None required normal No alarms None required normal Abnormal condition see Table 2 3 Disk Status Off None required normal Table 2 2 Disk Drive Status LED Panel Indicators Disk Drive Off Disk drive power is OFF None required normal Power Disk drive power is ON None required normal Disk Drive Off Not accessing disk drives None required normal Activity Accessing disk drives None required normal Disk Drive Off No alarms None required normal Status Internal disk drive failure Replace disk drive Features 2 8 Table 2 3 System Status Abnormal Conditions System Status Unit fan alarm Memory multi bit error CPU bus error Thermal sensor from SCSI distribution board Temperature Voltage CPU thermal trip C
76. from the back of the chassis Failure to disconnect power before setting switches and moving jumpers can result in personal injury and equipment damage Configuring Your System 4 25 The function select DIP switches configure the modes of your server Figure 4 1 shows the DIP switches that consist of a block of four switches accessible on the I O panel that is located on the I O riser board at the rear of the chassis Figure 4 1 Function Select Switches and Dump Button ON A 3 Function select switches Dump button Situations that require changing switch settings include using an uninterruptible power supply Note The switches are set correctly at the factory for your system configuration If your system requires a switch change change only the switch setting for that condition Otherwise keep the switches at their factory settings Table 4 9 shows the switch configurations and functions Set the switches per Table 4 9 and the following steps Configuring Your System 4 26 Table 4 9 Function Select Switch Settings Switch signal settings Function _ SW1 RESERVED Off On SW2 RSTMASK Off On SW3 ACLINK Off On SW4 RESERVED Off On factory setting Reserved for
77. g screen choices are available SCREEN DESCRIPTION Saves the Event Log and System information to a file Displays Event Log information such as date time and number of times the log was erased major and minor revision level and amount of memory used by the event log Systemlnfo Displays system information such as system model processor type and speed ROM SCSI and video BIOS version number of ISA and PCI slots total system memory size and serial and parallel port configuration Eventlog Displays the Event Log data Help Description of information in this table Ext Exits the System Event Log Utility Configuring Your System SCSISelect Utility 4 19 To select an option from the System Event Log Utility screen use and 5 to highlight the item and press ENTER To exit the menu item press ESC Your system board includes 2 integrated SCSI host controllers used to manage SCSI devices in your system The AIC7880 wide SCSI controller provides support for four internally mounted ultra wide hard disk drives The Al C7860 narrow SCSI controller provides support for internally mounted optional devices as well as externally connected devices The integrated SCSI host controller is configured using the SCSISelect utility Use the SCSI Select utility to m Change the SCSI host adapters default values m Check and or change SCSI device settings for a particular device m Change the maximum SCSI b
78. gt to Setup Displayed after any recoverable error message Press lt F2 gt to enter SETUP Previous boot incomplete Default configuration used Optional message displayed during POST Can be turned off in Setup Previous POST did not successfully complete POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail On systems with control of wait states improper Setup settings can also terminate POST and cause this error on the next boot Run Setup and verify that the wait state configuration is correct This error is cleared the next time the system is booted Real time clock error Real time clock fails BIOS test May require board repair Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64K block at which the error was detected nnnn Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested System battery is dead Replace The CMOS clock battery indicator shows the battery is dead run SETUP Replace the battery and run Setup to reconfigure the system System BIOS shadowed The system BIOS is copied to shadow RAM System cache error Cache disabled The RAM cache failed the BIOS test and BIOS has disabled the cache System CMOS checksum bad run SETUP The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes
79. guring Your System 13 14 15 16 17 18 19 20 4 9 The Add screen is displayed Select the slot in which you want to install the board and press ENTER Note If the board you add causes a conflict in the configuration a Caution message is displayed Press ENTER at the message This leads you to the screens that allow you to resolve the conflict The Step 2 Add or remove boards screen is displayed At this screen select Done by pressing F 10 The Steps in configuring your computer screen is displayed At this screen select Step 4 Examine switches or print report and press ENTER The Step 4 Examine switches or print report screen is displayed The boards marked with an arrow indicate that the boards in your system may have jumpers and switches that you must physically verify or that a software statement with additional information about the board is provided Select Done by pressing F 10 Note If the ISA board you are adding to the configuration does not have switches jumpers software statements or connection information an Information message appears on screen Press ENTER and proceed to the next step The Steps in configuring your computer screen is displayed At this screen select Step 5 Save and exit and press ENTER The Save and exit screen is displayed At this screen select Save the configuration and restart the computer and press ENTER The Reboot screen is displayed At this
80. h of the six drive bays Refer to Status LED Indicator Descriptions in Chapter 2 After you determine which drive has been flagged as faulty the procedure is the same to swap a drive or to install one for the first time Installing or Swapping a Hard Drive 1 Observe the ESD caution and the notes listed at the beginning of this section 2 If locked unlock and open the left front exterior door 3 Open the right front exterior door see Figure 5 12 4 Open the EMI metal panel by turning its two thumb lock screws counter clockwise 5 Grasp the handle of the hard disk s carrier and press down on its thumb release button see Figure 5 12 6 If you are removing a faulty drive check all the drive LEDs to confirm which drive to remove Refer to Status LED Indicator Descriptions in Chapter 2 Notice Depending on the drive fault the drive may be still spinning when you remove it Follow the next step exactly when removing drives Upgrades and Options 5 31 Figure 5 12 Disk Drive in Hot swap 7 Pull the faulty drive out of the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down then remove the drive from the drive bay Notice Observe static precautions Use an antistatic wrist strap 8 Remove th
81. hassis intrusion front cover PCI bus parity error PCI System Error CPU internal error Watchdog timer timeout IOCHK Resetting the System There are several ways to reset the system m Reset button pressing this button clears system memory restarts POST and reloads the operating system m Power on off turning the power off and then on with the power button on the front of the system has the same effect as pushing the Reset button except that power is halted to all peripherals Features 2 9 Chassis Rear Features and Controls Figure 2 2 shows the server rear chassis features and controls Figure 2 2 Rear Chassis Features And Controls 2 1 0 B A AC input power One at the top of the power supply cage that supplies AC connector power for all the power supplies B Power supplies two Possible configurations installed from left most bay shown 1 supply nonredundant 2 supplies one redundant Features 0 2o voz Security padlock loops Keyboard Mouse COM2 COM1 External SCSI Function select switches Dump button VGA Printer PCI slots Knockouts PCI ISA slot Knockouts ISA slots Power s
82. he chassis 6 Remove the new fan module from its shipping container 7 Slide the new fan module into the fan bay until it docks with its connector 8 Tighten the two thumb screws that secure the fan module to the chassis Upgrades and Options 5 46 Upgrades and Options Chapter 6 Problem Solving Contents Resetting the 1 Troubleshooting Checklists ea mne 2 Initial System Startup a menn 2 Running New Application Software 4 After System Has Been Running Correctly 5 Additional Troubleshooting 6 Error Ghecking o Rees pv nde ele 6 Troubleshooting Guide sss 6 Specific Problems and Corrective Actions 10 Power LED Does Not 10 System Cooling Fans Do Not 11 No Characters Appear On 12 Characters Distorted or 13 Incorrect Or No Beep 13 Floppy Disk Drive Activity LED Does Not Light 14 Hard Disk Drive Activity LED Does Not Light 15
83. he chassis and Figure 5 23 shows removing fans from the rear of the chassis Note To order a new fan module contact your sales representative or dealer m If thesystem status LED indicator on the front of the system unit is amber abnormal condition it can be indicating a faulty fan condition Each fan module alarm LED lite steadily can then be checked to pinpoint which fan module is faulty and needs to be removed Follow the procedure described in this section to remove the faulty fan module and swap in a good one Note Swapping Fan Modules without turning off power This is one of the few system procedures that is safe to do with the system power left on 1 If the fan module being removed is located in the front of the system unit continue otherwise go to step 4 2 If locked unlock and open the left front exterior door 3 Remove the front plastic cover refer to Installing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive as described earlier in this chapter 4 Loosen the two thumb screws that secure the fan module to the chassis Upgrades and Options 5 44 Figure 5 22 Removing the Front Fan modules Upgrades and Options 5 45 Figure 5 23 Removing the Rear Fan modules 5 Grasp the fan module s two thumb screws and pull the fan module out of t
84. hing the reset button except that power is halted to all peripherals Problem Solving 6 2 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Problem Solving Problems that occur at initial system startup are usually caused by incorrect installation or configuration Hardware failure is a less frequent cause If you have problems during initial system startup check the following m 5 the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 V ac aNEMA 6 15R outlet 200 240 V ac m ISAC available at the wall outlet m 15 main power switch located on the top of the power supply cage at the rear of the system in the ON position m 15 the power on off push button switch on the front panel in the ON position power on LED should be lit m Areall cables correctly connected and secured m Areall the PCI ISA option boards fully seated in their connector slots on the system board m Areall jumper settings on the system board correct For jumper information see the Configuring Your System chapter m Areall jumper and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If appli
85. ir passages Power FAN alarm Replace Power supply DC Power alarm Replace Power supply Features 2 24 Figure 2 7 Power Supply Module Features E zj emp PL E C Bi D A Power cage Main power switch gt LED ON Green LED Alarm Amber Power supply modules Basic power slot slot 1 Redundant power slot slot R 0o o DW Reserved for future use slot 2 NS Hot Swap FAN The system has five hot swappable fan modules six fans The failed fan module can be easily removed or replaced without turning power off Each fan module has a fan alarm LED and each fan is redundant in configuration If one fan fails its associated fan changes its rotating speed to high Table 2 4 lists the fan redundant pairs Figure 2 8 shows the fan features from the front of the chassis and Figure 2 9 shows the fan features from the rear of the chassis Table 2 4 Fan Redundant Pairs Redundant Fan Modules Pair CPU Front and CPU Rear Option Board dual fan Hard Disk Drive Upper and Hard Disk Drive Lower Features 2 25 Figure 2 8 The Front Fan Features CPU Front Fan Module Fan LED Option Board Fan Module 2 Fans Features 2 26 Figure 2 9 The Rear
86. its into the space that was occupied by the expansion slot cover Reinstall the screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket may interfere with an adjacent bracket If you have installed a SCSI host adapter board go to Appendix A for procedures on cabling these boards into the system For all other boards continue with step 12 Connect any external cables if they are needed to the installed option board Replace the side panel power on the system and run the RCU if you have installed any non plug and play ISA option boards 5 25 Figure 5 10 Installing an Option Board Option board installation A Expansion slot screw Add in board Upgrades and Options 5 26 Removing an Option Board Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 10 Upgrades and Options Power off the system and remove the left side panel as viewed from front as described earlier in this chapter Observe the safety and ESD precautions at the beginning of this chapter Disconnect any cables attached to the option board you are removing Remove and save the option board retaining bracket screw Hold the board at each end and carefully rock it back and forth until the edge connect
87. kette Controller IDE Adapter Memory Reconfiguration a Press ENTER for menu Memory Reconfiguration This parameter will be overwritten by the RCU setting Configuring Your System Table 4 5 BIOS Setup Configurations Continued OR DISPLAY ONLY CONFIGURATION LE c MSN NNI Press ENTER for menu 0 ou Press ENTER for menu OOOO Press ENTER for menu DMA Aliasing Use Mutiprocessor Specification Reserved for future use Configuring Your System MENU PARAMETER Plug amp Play O S Reset Configuration Data Pentium Il BIOS Update SECURITY MENU Supervisor Password is User Password is Set Supervisor Password Set User Password Password on boot Diskette Write Diskette access System backup reminder Execute User ROM Allow SCSI Select Power Switch Mask SERVER MENU Thermal Sensor Press ENTER for menu Thermal Sensor Upper Limit Lower Limit OR DISPLAY ONLY LN D purum Oo Enabled Enabled Table 4 5 BIOS Setup Configurations Continued YOUR CONFIGURATION ESM ASIC Interrupt IRQ 13 o Event Log Initialization Disabled o Clear Event Log Console Redirect Port Disabled o Enabling supervisor password requires a password for entering SETUP These parameters require prior setting of supervisor password Configuring Your System 4 16 Exiting BIOS Setup To exit Setup select Exit from the menu bar to display the Exit Setup me
88. lane board in desktop computers and expansion boxes that allows you to install circuit cards A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed An area of memory between 0 and 640 kilobytes The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM Derived from digiT a bit is the smallest unit of information a computer handles See also byte The process of loading the operating system into memory bits per second The number of bits transferred in one second during serial communication such as modem transmission A group of eight bits Glossary 2 CD ROM drive Centronics port CGA CMOS COM1 or COM2 command configuration coprocessor CPU CRT D DC default density device driver disk drive DOS Glossary A very fast limited portion of RAM set aside for temporary storage of data for direct a
89. loppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk Disk Operating System See operating system DRAM ECC EEPROM EGA EMS EPROM expanded memory expansion slot extended memory F flash EPROM floppy disk drive format G Gigabyte Dynamic RAM See RAM Error Checking and Correction A method of detecting and correcting errors Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM See EMS See backplane slot The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors A type of memory device that is usually used to stor
90. ls properly adjusted m Arethe video display switch settings correct m 15 video display signal cable properly installed If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the RCU to disable the onboard video controller 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not appear the video display or video controller may have failed Contact your service representative or authorized dealer for assistance Problem Solving Characters are Distorted or Incorrect Check the following m Arethe brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display m Arethe video display signal and power cables properly installed m Ifthe problem persists the video display may be faulty or it may be the incorrect type Contact your service representative for assistance Incorrect Or No Beep Code Check the following m 15 the speaker enabled m 15 the speaker cable connected to the system board If the system operates nor
91. mally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emitted by POST and refer tothe Error Messages section for information about beep pattern error messages Problem Solving 6 14 Floppy Disk Drive Activity LED Does Not Light Problem Solving Check the following m Are the floppy disk drive power and signal cables properly installed m Areall relevant switches and jumpers on the floppy disk drive set correctly m s floppy disk drive properly configured in Setup If you are using the onboard floppy disk controller use Setup or the RCU to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed floppy disk controller make sure that Onboard Floppy is set to Disabled For information about running Setup or the RCU refer to the Configuring Your System chapter If the problem persists there may be a problem with the floppy disk drive system board or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following m 15 optional disk controller board fully seated in the system board connector m s the disk drive seated properly m jumpers on the system board set correctly m 5 hard disk controller properly configured in the RCU m
92. ment damage Notice Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the covers as described in the U pgrades and Options chapter 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing Refer to Figure 4 2 4 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 4 10 for system board jumper settings 5 Record changes to the system board jumpers in Table 4 10 6 Install the system covers and power up the system using procedures in chapter 4 of this guide 7 Run the RCU utility to verify your reconfiguration of the system board Configuring Your System 4 32 Updating the BIOS To update the system BIOS Note This procedure clears the event log contents If you want to save the event log contents run the Event Log Reader Utility 1 Ift the Using the EXPRESSBUILDER CD ROM create the BIOS FLASH diskette Insert a bootable DOS diskette into Drive A and power up the system Insert the BIOS FLASH diskette into Drive A Enter PHLASH and press ENTER After the system reboots load the default values
93. ng additional DIMMs start with the first empty socket above DIMMs already installed When removing DIMMs start with the first socket closest to the top edge of the system board Table B 1 lists the distribution of DIMMs for memory configurations Table B 1 System Memory Configurations System Capacity Capacity per DIMM slot MB Any DIMM slot order MB os mat ee Memory Configurations Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Configuration Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the baseboard is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or des
94. ng and 16 bit data transfers Features 2 15 The system board also contains three PCI bus I O expansion slots Figure 2 3 C The PCI architecture supports 32 bit memory addressing and 32 bit data transfers One of these slots shares a common chassis I O expansion slot with one of the ISA slots if you use this slot as a PCI slot you cannot use as an ISA slot Real Time Clock Calendar BIOS Video The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery Figure 2 3 T provides power backup for the real time clock A BIOS Figure 2 3 B and Setup Utility arelocated in the Flash EPROM on the system board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and management features also have been incorporated to meet vital server needs The system has a high performance SVGA subsystem that supports the following e BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA e 1MB of Video Random Access Memory VRAM expandable to 2 MB Figure 2 3 E e 16 bit bus for high speed display memory access e Hardware accelerated bit block transfers BITBLT e Display power management system e Supports 72Hz refresh non interlaced at 640x480 800x600 1024x768 or 1280x1024 resolutions Features IDE Controller SCSI Controllers e Displays of up to 16M colors a
95. ngage the blank panel tray side rails into the bay guide rails see Figure 5 19 Ensure that the blank panel tray side rails see Figure 5 19 A areinside the bay guide rails see Figure 5 19 B Push the blank panel tray into the bay until the screw holes of the side rails are directly in front of the chassis screw holes and secure with the screws previously removed Figure 5 21 Reinstall the front plastic cover the side cover and power on the system Upgrades and Options 5 42 Figure 5 21 Adding Blank Panel Tray Installing blank panel tray A Blank panel tray B Two screws that secure the blank panel tray 14 Power on the system and remove the drive serial number from the equipment log It may be necessary to run the RCU as described in the Configuring Your System chapter Upgrades and Options 5 43 Swapping Out a Fan Module This procedure describes swapping out a faulty fan module from one of the five hot swap fan bays The system has five hot swappable fan modules housing a total of six fans two fans in one module The failed fan module can be easily removed or replaced without turning power off Each fan module has a fan alarm LED and each fan is redundant in configuration If one fan fails its associated fan changes its rotating speed to high Figure 5 22 shows removing fans from the front of t
96. ntrollers the sequence for BIOS scanning to determine the primary Boot disk controller is ISA slots J3 through J6 PCI slot J11 Onboard 7880 SCSI PCI slots J10 Onboard 7860 SCSI PCI slot J9 It is recommended that the BIOS be disabled on all SCSI controllers except for the controller with the boot disk drive attached see SCS Select Utilities in the Configuring Your System chapter This saves memory address resources and provides control over the boot device independent of board slot locations 3 Additional IRQ s can be made available as follows Disabling Comm Port 1 IRQ4 is available Disabling Comm Port 2 IRQ3 is available Disabling Parallel Port IRQ7 is available 4 Amaximum of three LAN channels consisting of any combination of single or dual channel Install ISA LAN card in the first available ISA slot from the bottom Install PCI LAN card in the first available PCI slot from the top 5 Amaximum of three SCSI controllers may be installed Install the first controller card in the top PCI slot the second controller in the second from the top PCI slot and the third controller in the third PCI slot from the top Upgrades and Options 5 23 Installing an Option Board Note Before installing an ISA non plug and play option board run the RCU and configure the resources required by the option board 1 Power off the system and remove the left side panel as viewed from front as described earlier in thi
97. nu The following table describes the options on this menu Note that ESC does not exit this menu You must select one of the items from the menu or menu bar to exit this menu SELECTION DESCRIPTION Save changes and Stores the selections displayed in the menus in Exit CMOS and exits the Setup program Exit without Saving Exits the program without saving any changes you Changes have made in this session Previous selections remain in effect Get Default Values Displays default values for all Setup menus Useful if BIOS detects a problem with the values stored in CMOS Load Previous Reverts to previously saved values if the new Values values have not been saved to CMOS Save Changes Stores the current selections without exiting the Setup program Using the Utilities Diskette The utilities diskette contains the SCSI Select Utility and an Event Log Reader Utility Note Because of license restrictions the Utilities diskette as created by the EXPRESSBUILDER CD ROM is not bootable n order to use this diskette you must make it bootable To run the Utilities diskette perform the following procedure Note Perform Step 2 of this procedure the first time you use the utilities diskette This step enables the diskette to be MS DOS bootable 1 Using the EXPRESSBUILDER CD ROM create the Utilities diskette Configuring Your System 4 17 2 Insert the Utilities diskette into floppy disk drive At the C prompt typ
98. o change values indicates the language used by Setup Diskette A 1 44MB 3 1 2 Use to change values indicates the type of diskette drive installed Diskette B Not Installed Use to change values indicates the type of diskette drive installed FIDE Adapter o master form IDE Adapterosiave _ fe vios i o S mum _ Press ENTER for menu Gache video BIOS Aca werna J cene Base05 caeno Base stak cecneEnended Memory wrea O C care ceoocer foer OOS Camecmworr fuera cache D00003 fuera cache n007 fuera uera This parameter will be overwritten by the RCU setting BIOS does not display the attached slave tape device only the master CD ROM is reported Configuring Your System Table 4 5 BIOS Setup Configurations Continued MAIN MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION Memory Shadow Press ENTER for menu System Shadow Enabled Video Shadow Enabled Regions with Legacy Expansion ROMs Boot Sequence Press ENTER for menu Boot Sequence SETUP Prompt POST Errors Numlock On Press ENTER for menu Numlock Key Board auto repeat rate Key Board auto repeat delay Base Memory Extended Memory ADVANCED MENU Se Integrated Peripherals Press ENTER for menu Serial Port 1 Serial Port 2 Parallel Port 378 IRQ 7 Parallel Mode Dis
99. o cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus Configuring Your System To display a submenu position the cursor selection that has a submenu and press ENTER Selections with submenus are preceded by an arrow Refer to the following table for information on the keys you use with Setup These keys are also listed at the bottom of the Setup menu or 4 arrow keys Move cursor up and down The cursor moves only to the settings that you can change TAB or SHIFT TAB Cycle cursor up and down HOME or END Move cursor to top or bottom of window PAGE UP or PAGE DOWN Move cursor to next or previous page F5 Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu Load previous configuration values for this menu ENTER Execute command or Select submenu BIOS Setup Configuration Settings Table 4 5 shows the normal settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Configuring Your System Table 4 5 BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING YOUR DISPLAY ONLY cca o Time aS Time Enter current time hour minutes seconds on 24 hour clock System Date Current Date Enter current date Language English Use t
100. o your system Refer to ISA Board Configuration in this chapter Configuring Your System 4 5 Table 4 2 Resource Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1 Important Resource Provides information on the Resource Configuration configuration program and how it differs from ISA board configuration information Step 2 Add or remove boards Lists automatically detected boards and enables manually adding moving and removing boards Plug and Play boards don t require configuration files This list shows all the boards and options that will be installed in your system Step 3 View or Edit Details Enables viewing and changing your system configuration settings including embedded features functionality IRQs and port selections Perform Step 3 only if you need to change the system default settings Step 4 Examine Switches or Enables viewing the required switch and jumper settings Print Report and allows printing of a configuration report Step 5 Save and Exit Allows you to save your configuration and exits to the operating system You can also exit without saving 10 Select Step 3 to view your systems configuration settings The normal default RCU settings are shown in Table 4 3 RCU Command Line Parameters There are RCU options that can be enabled by starting the RCU from the command line with the appropriate switch listed below To enable an option insert the RCU diskette in drive A and type A
101. oard to the externally accessible bays and ends at the last SCSI device Do not confuse this cable with the 34 pin diskette drive cable which begins on J 12 of the system board and ends at the diskette in bay D or the 40 pin IDE drive cable which begins on J 38 of the system board and ends at the CD ROM in bay A 18 Reinstall the front plastic cover top cover the side cover and power on the system It may be necessary to run the RCU as described in the Configuring Your System chapter Upgrades and Options 5 41 Removing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive 1 10 11 12 13 Power off the system and remove the left side panel as viewed from front as described earlier in this chapter Remove the front plastic cover refer to Installing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive as described earlier in this chapter Observe the safety and ESD precautions listed at the beginning of this chapter Remove the two screws that secure the device side rails to the front of the chassis Disconnect the signal and power cables from the back of the drive Slide drive out the front of the bay and place on an antistatic surface Remove and save the side rails and screws Place drive in an antistatic wrapper To cover an empty bay install a blank panel tray in the bay Figure 5 21 Attached the side rails and screws just saved to a reusable blank panel tray previously removed E
102. off See also NVRAM and RAM Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors The main circuit board in your computer It contains most of the connectors and ports A type of storage device using magnetic tape Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary Glossary 101907 01
103. on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives A security feature that prevents an unauthorized user from operating your computer See also EEPROM Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Glossary 6 Pentium peripheral pixel POST R RAM RCU real time clock ROM RS 232C port S Save SCSI serial communication serial port Setup program Glossary A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities A device connected to and controlled by the computer such as an external disk drive or a printer The smallest element that is visible on a video display The resolution of a video display system is measured in pixels Power On Self T est Random Access M emory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM Resource Configuration Utility The program that y
104. onnectors Features 2 4 Feature Three locations for removable media drives Power supply Hot swap capable cooling fans Security Software utilities setup Description Three externally accessible 5 inch half height bays are available for diskette CD ROM and or tape drives One or two 330 Watt autoranging power supplies are easily removed installed for service In a two supply system the second supply is redundant Each power supply has two integral cooling fans Six more fans provide cooling for boards and drives Mechanical Key lock at the front and three metal padlock loops one at the back of each side panel and one across the bottom of each power supply and power supply cage One intrusion sensor for the hot swap SCSI drive bay EMI door and two power inter lock sensors one on each side of the chassis BIOS Password enable BIOS Setup Resource Configuration Utility SCSI Select Utility and Event Log Reader Chassis Front Features and Controls Figure 2 1 shows the server front chassis features and controls Features Figure 2 1 Front Chassis Features And Controls EX 0 6 1 Oc QC K CTTI ETT che RIT
105. orized copies often do not work Obtain an authorized copy of the software If you arerunning the software from a floppy disk is it a good copy If you arerunning the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly Try running the software in a different speed mode If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following m f you are running the software from a floppy disk try a new copy of the software m f you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed m Ifthe problem recurs you may need to reformat the
106. ors pull free Make sure that you do not scrape the board against other components Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go Installing an Option Board earlier in this chapter otherwise continue Install an expansion slot cover over the vacant slot using the previously removed screw Replace the side panel and power on the system If you removed non plug and play ISA option board run the RCU to configure the system as described in the Configuring Your System chapter 5 27 Power Supply Module The following sections provide procedures for removing and installing a power supply module Removing a Power Supply Module If the amber LED on a power supply module is illuminated the power supply module can be hot swapped If the amber LED on a power supply module is not illuminated it is recommended that power to the system be turned off before removing the power supply module To remove a power supply module perform the following steps see Figure 5 11 1 Press the locking clip on the release handle with your thumb 2 Pull the release handle with your index fingers 3 Remove the power supply module Figure 5 11 Removing a Power Supply Module Upgrades and Options 5 28 Installing a Power Supply Module The power
107. ou must first remove the front plastic cover from the front of the chassis To remove the front plastic cover first loosen the thumbscrew located in the middle of the front plastic cover Figure 5 15 5 Carefully pull out on the thumbscrew until the middle and the top of the front cover are released then remove it from the chassis by pulling it straight up and out of the hinge tabs at the bottom edge of the cover 6 Place the frame face down on a soft surface to prevent marring it Upgrades and Options 5 36 Figure 5 15 Removing Front Plastic Cover Removing front plastic cover from media and diskette drive bays A Thumbscrew that secures the front plastic cover to the front of the chassis B Four snap in tabs that secure the front plastic cover to the top and middle of the chassis C Two frame hinge tabs NN NN NNN NN WA NN XY NNNNNS SN gt 9 LYS Vy AAA AL VL lt A A 7 From the bay where you want to install a drive remove the two screws securing the blank panel tray to the chassis Figure 5 16 8 Grasp the blank panel tray and slide it out of the bay 9 Remove the two screws securing each side rail to the blank panel tray Figure 5 17 10 Save the blank panel tray and screws to reuse if you remove a drive from a bay later and do not reinstall one
108. ou use to change the configuration of your system This program also contains information about the hardware in your system ThelC in your computer that maintains the time and date Read Only M emory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM An industry standard serial port See also serial port To store information on a floppy disk hard disk magnetic tape or some other permanent storage device Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices Information sent sequentially one bit at a time The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software SRAM SVGA system board T tape drive TTL V VGA Programs with specific functions such as word processing data base management communications and operating system Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered
109. owing screen is displayed SCREEN DESCRIPTION Configure View Host Adapter Configure host adapter Settings and device settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices 6 If you wish to format a disk verify disk media or display a list of devices and their SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings Configuring Your System 4 21 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens Up and down arrows move from one parameter to another within a screen KEY Selects an option ESC Moves back to previous screen or parameter or 700 Table 4 7 shows the normal settings for the SCSI Select Utility and provides a place for you to record any changes you make to these settings Table 4 7 SCSISelect Setup Configurations OPTION OR DISPLAY ONLY CONFIGURATION Boot Device Options Press ENTER formenu BotTagelD fT BootLUNNumber fo SCSI Device Configuration Press ENTERformenu Initiate Sync Negotiation Yes Maximum Sync Transiter Rate 400 Enable Disconnection Yes pF po i E BIOS Multiple LUN Suppot IncludeinBIOS Sean
110. p bay A Figure 5 14 illustrates the recommended removable media configuration These bays are intended to hold tape or other removable media drives Notice When using SCSI optional devices the system board internal SCSI termination resistors see Figure 5 8 must be removed and the SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling All other SCSI devices must have their terminators removed Notice When using an IDE optional device the device jumper must be set as the slave device Narrow SCSI drives in the 5 1 4 inch bays receive control signals from a fast wide SCSI 2 controller on the system board Hard disk drives cannot be installed in a 5 1 4 inch external bay because the drive generates EMI is more susceptible to ESD and would not have sufficient cooling A 1 44 MB diskette drive is always mounted in bay D A second device can be installed in bay E Upgrades and Options 5 34 Figure 5 14 Removable Media and Diskette Device Bays Kk i C CJ Removable Media and Diskette Device Bays A CD ROM reader 5 1 4 inch expansion bay 5 1 4 inch expansion bay 1 44 MB diskette m DW 3 1 2 inch expansion bay
111. pe 2 J51 Lo 1 Hey 3 CPU 2 J50 3 CPU 1 2 J49 1 3 HD Activity OS J612 123 J27 Model 1 J26 mez J25 w J29 A B 3 Reserved P Reserved J7A J7B FLASH Code Reserved J6A J6B Reserved l CPU Speed J5A J5B CPU Speed L Model Type J4A J4B CPU Speed Reserved J3A J3B CPU Speed t n Password Clear J2A J2B CPU Speed 2 CMOS Clear J1B Model Type J52 Reserved J28 4 29 Table 4 10 System Board Jumper Configurations Default Setting Reserved FLASH Code Reserved CPU Speed Used with jumpers at Refer to Table 4 11 to set CPU speed Dependent on J1A J2A J3A J5B and Bus CP Freq 1 4 or 2 9 pins 1 2 speed of installed J5B to set CPU speed Freq 1 2 1 3 2 5 or 2 7 pins 2 3 CPU CPU Speed Used with jumpers at Refer to Table 4 11 to set CPU speed Dependent on J1A J2A J4A J5B and Bus CP Freq 1 3 or 2 7 pins 1 2 speed of installed J5B to set CPU speed Freq 1 2 1 4 2 5 or 2 9 pins 2 3 CPU CPU Speed Used with jumpers at Refer to Table 4 11 to set CPU speed Dependent on J1A J4A J5B and Bus CP Freq 1 2 1 3 1 4 2 5 2 7 or 2 9 speed of installed J5B to set CPU speed pins 2 3 CPU CPU Speed Used with jumpers at Refer to Table 4 11 to set CPU speed Dependent on J2A J4A J5B and Bus CP
112. pment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Appendix A Appendix B Contents Introduction Features Setup Configuring Your System Upgrades and Options Problem Solving Cabling Memory Configurations Glossary Equipment Log Chapter 1 Introduction Contents Organization Notational Conventions Organization 1 1 This guide tells you how to configure and upgrade your server Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading Chapter 1 I ntroduction I ntroduces you to the purpose and structure of this guide Chapter 2 F eatures Gives you an overview of the server and describes major system components Cha
113. pter 3 Setup Tells you how to select a site unpack the system get familiar with the system make cable connections and power on the system Chapter 4 Configuring Your System Tells you how to configure the system and provides instructions for running the Resource Configuration Utility RCU the BIOS Setup Utility and the SCSISelect Utility Chapter 4 also tells you how to configure system board jumpers to set specific operating parameters Chapter 5 U pgrades and Options Provides you with instructions for upgrading your system with optional memory options cards and peripheral devices Chapter 6 Problem Solving Contains helpful information for solving problems that might occur with your system Introduction 1 2 Introduction Appendix A System Cabling I ncludes cabling information for your system Appendix B Memory Configurations Defines the allowable memory configurations for your system Glossary Defines the standard acronyms and technical terms used in this manual Equipment Log Provides you with a sample equipment log for documenting the system configuration and updates 1 3 Notational Conventions The notational conventions listed below are used throughout this manual F1 A letter number symbol or word in CAPs represents a key on your keyboard For example the instruction press F1 means press the key labeled F 1 on your keyboard ENTER The ENTER key is interchange
114. r System Cooling Fans Do Not Rotate System Cooling Fans Do Not Rotate Note The system has five hot swap cooling fan modules In addition their are two cooling fans that are an integral part of each power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Three of the hot swap fans are accessible from the rear of the system The other two hot swap cooling fans are accessible from the front of the system by removing the left hand bezel refer to the Upgrades and Options chapter 5 in this guide Check the following m s AC power available at the wall outlet m s the system power cord properly connected to the system and the AC wall outlet m 15 power connector for the cooling fan connected to the system board m sthe front panel power on indicator lit m 15 from the front panel board connected to the system board If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Problem Solving 6 12 No Characters Appear On Screen Check the following m Istheriser card fully seated in the system board connector The riser card is the small card that the mouse and keyboard plug into m 15 the keyboard working m s the video display plugged in and turned on m brightness and contrast contro
115. rd Configuration 7 BIOS Setup neret tee eee 10 Using the BIOS Setup Utility 10 BIOS Setup Configuration 11 Exiting BIOS 16 Using the Utilities eee nena 16 Viewing the Event 9 mene 18 SGSISslect Utility uerit rg avis pre aaa 19 Using the SCSISelect 20 SCSISelect Configuration Settings 21 Exiting 5 515 1 22 Configuring the Optional RAID 23 Configuring I O Riser Board Function Select Switches 24 Configuring System Board 27 Before orenen pentra iata aean e 27 Moving System Board Jumpers 31 Updating the BIOS 32 Resetting the CMOS NVRAM 33 Clearing and Changing the Password 33 Configuring Your System Configuration and setup utilities are used to change your system configuration You c
116. ring Your System ISA Board Configuration If you want to add a non Plug and Play ISA board to your system that is not included in a cfg file use the following procedures to define and add the option board It is necessary to define an 15 board to prevent other boards in the system from using the same IRQ levels DMA channels 1 0 port addresses or memory addresses that your ISA board uses You must run the and add the ISA board to the configuration before installing the ISA board in the system otherwise the resources the ISA board may conflict with a Plug and Plug board in the system BIOS automatically assigns ISA Plug and Plug boards to the next available slot If the slot displayed in Step 2 Add or Remove Boards is not the actual slot it can be moved by using the F7 function key Notice IRQ levels DMA channels I O port addresses and memory addresses defined using this procedure should reflect the same settings defined by supplied jumpers and or configuration documents 1 Insert the RCU diskette into drive A and power on the system The system boots up using the RCU diskette 2 The RCU Main Menu shown in Table 4 1 is displayed At the Startup Menu enter choice 2 Configure Computer 3 The Resource Configuration Utility Menu shown in Table 4 2 is displayed Select Step 2 Add or Remove Boards and press ENTER 4 The Step 2 Add or remove boards screen is displayed At this screen select Add by pr
117. s chapter 2 Observe the safety and ESD precautions at the beginning of this chapter 3 Remove and save the expansion slot screw and cover Figure 5 9 Figure 5 9 Removing the Expansion Slot Screw and Cover A Expansion slot cover B Expansion slot screw Notice Observe static precautions Use an antistatic wrist strap Upgrades and Options 5 24 10 11 12 13 Upgrades and Options Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors Record the option board serial number in the equipment log Set any board jumpers or switches as described in the documentation that comes with the option board Note Refer to the documentation accompanying the option board for information on whether the board is to be installed in a PCI or ISA expansion slot Refer to Table 5 1 to determine the recommended option board slot assignment and configuration parameters Refer to Figure 5 8 to determine system board slot locations Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame Figure 5 10 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket f
118. s during the memory test If POST Beeps Before Initialization failed before video initialized Most beep code errors are Video Appears fatal initialization cannot continue Refer to the section B OS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section B OS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Problem Solving 6 9 The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following m Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m If a second diskette drive is installed does its activit
119. s on either side of the module and pulling the module out of the mounting bracket 3 Remove the heat sink support pins from the heat sink support base and remove the heat sink base Upgrades and Options DIMMs 4 Install a terminator card into the CPU 2 socket 5 Remove the CPU 2 voltage module 6 Move the CPU 2 jumper J 50 from pins 1 2 to pins 2 3 Figure 4 1 7 Replace the side panel and turn on the system The system board contains four DIMM sockets labeled J 17 through J 20 Figure 5 7 Each socket can hold a single 72 bit DIMM module with 32MB 64MB or 128MB of memory When all four sockets are populated the system board supports a maximum of 512MB of memory with 128MB DIMMs A DIMM should be installed in the bottom J 20 socket When you install additional DIMMs you must start with the first empty socket above DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the top edge of the system board Upgrades and Options 5 17 Figure 5 7 Inserting Memory DIMMs
120. screen press ENTER Now that you have reserved the system resources you can install the ISA board Configuring Your System 4 10 BIOS Setup Utility The BIOS Setup Utility like the RCU is used to change system configuration parameters This utility has some unique parameters and many parameters that are also configurable with the RCU The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run However parameters set with the BIOS Setup Utility that can also be set with the RCU will be overwritten by the RCU the next time the RCU is run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system Torun the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system BIOS displays the following Press lt F2 gt to enter SETUP 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Use this menu for configuring Server Features Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below t
121. side Note If your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system Removing the Top Cover Note The top cover does not have to be removed in order to install any upgrades or options You must remove both side covers before you can remove the top cover Caution For proper cooling and airflow do not operate the system with the top cover removed Always replace the cover before powering on the system Caution Do not damage or bend the EMI fingers located on the bottom of the cover as you remove and install it or your system may not meet requirements Warning If you are removing the top cover after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove the top cover 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 Observe the safety and ESD precautions listed at the beginning of this chapter 3 Remove both side panels Upgrades and Options 5 7 4 At the back remove two retaining screws from the top cover see Figure 5 2 5 Avoid bending the EMI fingers as you slide the cover back very slightly to about a 1 2 inch or less Then pick the cover straight up from the chassis Figure 5 2 System Top Cover Removing top cover A Retaining screws two at back To avoid damaging EMI fingers do not slide the co
122. supply modules are described in the Hot Swap Power section of the Features chapter of this guide To install a power supply module perform the following steps see Figure 2 7 1 Before installing the power supply module pull the release handle down Slide the new or replacement power supply module into the chassis until the power supply module release handle is almost closed upright position Push the power supply module release handle up and in until the power supply module slides in further and locks in place If removed connect the AC power cord to the back of the power supply cage IF OFF set the main AC power switch to its ON position The main AC power switch is located at the top of the power supply cage Upgrades and Options 5 29 Installing or Swapping a Disk Drive in a Hot swap This procedure describes installing a new drivein or swapping out a faulty drive from one of the six hot swap drive bays The 3 1 2 inch SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Each drive must be installed in a carrier Note To order a carrier contact your sales representative or dealer m If installing new drives follow an installation scheme starting with the bottom left drive Fill the bays left to right across a row and then move up a row m Ifan individual SCSI drive fault LED yellow light is on steadily this indicates that the drive below
123. t 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions Note SVGA drivers may be required to use the high performance video modes The system includes an IDE interface controller on the system board Figure 2 3 supporting a master and slave device This provides support for the internally mounted CD ROM master device and an optional slave device not IDE hard disk drives The system includes two onboard SCSI controllers providing both ultra wide Figure 2 3 J and fast narrow Figure 2 3 K SCSI support The fast narrow SCSI 2 controller Adaptec AI C 7860 supports data paths of 8 bit fast narrow SCSI at a data transfer rate of 10 MB sec and the ultra wide SCSI 2 controller Adaptec AIC 7880 supports data paths of 16 bit fast wide or ultra wide SCSI at a data transfer rate of 20 MB sec or 40 MB sec On the PCI bus these controllers support burst data transfer rates up to the maximum of 133 MB sec On this server the ultra wide controller is cabled to the six hard drives in the SCSI hard drive bays The fast narrow controller can be cabled to the optional SCSI devices in the 5 1 4 inch removable media drive bays and the riser card containing external 1 0 connectors at the rear of the system Peripheral Controller Features The advanced integrated peripheral controller supports 2 serial ports and one parallel port through the I O riser board Figure 2 3
124. the factory If you want to change the RAID level or add additional hard disks to the array you must use the DACCF utility If you are adding the RAID controller to an existing system the DACCF utility allows you to configure your disk array before installing your network operating system Table 4 8 RAID Configurations Hard Drives Configured in Array 1 JBOD 1 JBOD Mylex RAID 7 JBOD is an acronym for Just a Bunch Of Disks Each drive can operate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy is provided Mirroring RAID 1 Drives are paired and mirrored All data is 10096 duplicated on an equivalent drive fully redundant Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 4 or more 4 one Striping with Parity RAID 5 with a standby standby drive drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important features RAID provides to achieve automatic non stop service with a high degree of fault tolerance Configuring Your System 4 24 The DACCF utility is included with the RAID controller The DAC960 RAID controller supports various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the DACCF config
125. tool Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Upgrades and Options 5 4 Removing a Side Panel To install boards in your system you must remove the external side panel Caution For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system Caution Do not damage or bend the EMI fingers that are located along the top of the chassis on its two sides as you remove and install the side panels or your system may not meet EMI requirements Warning If you are removing the side panel after the system is set up you must first power off the system and all external devices Unplug the system power cord Warning If you are attempt to remove the side panel with the system power on the power interlock will power off the system To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet NJ Observe the safety and ESD precautions listed at the beginning of this chapter w The side panel is secured from the back edge with two screws Remove the padlock if used and the screws Figure 5 1 securing the side panel Save the screws for reattaching the side panel
126. troller is installed and cabled you must configure your disk array before installing your network operating system Refer to the Configuring the Optional RAID Controller section in the Configuring Your System chapter of this guide Appendix Memory Configurations Contents Memory DIMM 1 Memory DIMM Configurations The system board has four 168 pin DIMM sockets for a total of up to 512MB of system memory using 128MB DIMMs See Figure B 1 The sockets are arranged in a bank that supports a 64 bit wide data path with 8 parity bits Timing requires 60 ns devices Parity generation checking is provided for each byte Each DIMM socket may have different sizes of memory installed A DIMM socket accommodates a single 168 pin 60 ns device with gold plated edge connectors as follows m 4M x 72 DIMM 32MB m 8M x 72 DIMM 64MB 16M 72 DIMM 128MB Figure B 1 System Board DIMM Sockets mm sl 000 E Memory Configurations 2 A DIMM should be installed in the bottom J 20 socket When installi
127. twork A group of computers linked together within a limited area to exchange information Liquid Crystal Display Thetype of video display used in portable computers Light E mitting Diode A small electronic device that glows when current flows through it The name you can assign a parallel port to specify its address See also parallel port Megabyte math coprocessor memory microprocessor modem module mouse NVRAM O operating system P parallel port partition password PCI 1 048 576 bytes See also byte An IC that works with the microprocessor to speed up mathematical calculations The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM The integrated circuit that processes data and controls the basic functions of the computer A device used to exchange information with other computers over telephone or data lines A circuit board that plugs into a dedicated connector on the system board in your computer A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM A set of programs that provides the interface between other software programs and the computer The connector
128. upply status lamps Features One on each side at the top rear of the chassis one on the power supply cage and one on each power supply module PS 2 compatible 6 pin mini DIN connector PS 2 compatible 6 pin mini DIN connector Reserved COM 2 serial port 9 pin connector COM 1 serial port 9 pin connector Narrow SCSI 50 pin connector See Configuring Switch and J umper Settings in Chapter 4 of this User s Guide See Configuring Switch and J umper Settings in Chapter 4 of this User s Guide VGA monitor 15 pin connector LPT1 25 pin Centronics compatible parallel port connector Two PCI add in board slot locations Available to route SCSI signals to peripheral boxes One PCI or ISA add in board slot location Available to route SCSI signals to peripheral boxes ThreelSA add in board slot locations See Table 2 4 for status descriptions Power Supply Status Lamp Descriptions Table 2 4 lists the power supply status lamps Table 2 4 Power Supply Status DC Power Off Power is Off None required normal Off No alarm None required normal Amber Power failure Replace power supply Abnormal power temperature Clean air passages Power FAN alarm Replace power supply DC Power alarm Replace power supply Features 2 12 System Board Features Board set summary Multiple processor support Upgradable memory Add in board support IDE controller SCSI controller BIOS Video External device connectors
129. uration utility prior to installing your Network Operating System For an explanation of this utility refer to the DACCF Utilities Installation Guide and User Manual that was shipped with the server Chapter 2 of the manual Configuration Strategies describes RAID technology and provides tips on making your array perform well in your specific application Chapter 3 Preparing the Array covers array hardware preparation configuration and initialization After completing the steps in chapter 3 you can install your Network Operating System If you want to be able to remotely from a PC client configure the array increase array capacity online or monitor statistics on disk and controller activity you must install the Global Array Manager GAM option that was provided with your RAID subsystem The GAM option includes diskettes and user documentation Use of GAM is documented in the Global Array Manager 2 Server Installation Guide Increasing array capacity is covered in the MORE User Guide This user guide covers enhancements to both the Global Array manager and DACCF utilities software that implement online RAID expansion MORE technology Configuring I O Riser Board Function Select Switches A This section describes how to configure and set the function select switches for specific operating parameters Caution Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cord
130. us transfer rate m Perform low level formatting on SCSI disk devices m Perform verify operations on SCSI disk devices When disabling access to the SCSI Select Utility the SCSI Select utility should be used in conjunction with the BIOS Setup utility Changing the BIOS Setup utility Allow SCSI Select parameter to Disabled prevents the use of the SCSI Select utility via Ctrl A but the Press lt Ctrl A gt for SCSI Select prompt is still displayed Changing the SCSISelect utility Display Ctrl A72 Message During BIOS Initialization parameter to Disabled prevents the prompt from being displayed In combination these parameters can be used to prevent access to the SCSISelect utility during boot Configuring Your System 4 20 Using the SCSISelect Utility To run the SCSISelect Utility perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk drive A 2 Power on the system The system boots up 3 The MS DOS Startup Menu displays See Table 4 6 4 Select 2 Execute AI C 78xx SCSISelect Utility from the MS DOS Startup Menu The SCSISelect Utility starts When SCSISelect detects more than one AIC 78xx host adaptors it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Selected SCSI Adapter 00 08h AIC7880 00 OBh AIC7860 5 Once you select the adapter the foll
131. use of licenserestrictions the RCU diskette as created by the EXPRESSBUILDER CD ROM is not bootable In order to use this diskette you must make it bootable 1 Power on the system 2 If the diskette drive is disabled enable it usingthe BIOS Setup utility explained later in this chapter Specify the correct type of diskette drive 3 Using the EXPRESSBUILDER CD ROM create the RCU diskette Note that the CD ROM refers to the RCU as the SCU Note Perform Step 4 of this procedure the first time you use the RCU diskette This step enables the RCU diskette to be MS DOS bootable 4 Insert the RCU diskette into floppy disk drive A At the CA prompt type SYS A Press ENTER MS DOS system files are copied onto the diskette Your RCU diskette is now bootable 5 Start the RCU by rebooting the system with the RCU diskette in Drive A When the RCU banner is displayed press ENTER and the System Configuration Utility Main Menu shown in Table 4 1 is displayed Configuring Your System 4 4 Table 4 1 Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring Provides basic instructions on resource configuration and using the Help your computer program Configure computer Lists automatically detected boards and enables manually adding moving and removing boards Plug and Play boards don t require configuration files If you ISA boards which require configuration files use Add or remov
132. vels of environmental ESD while you are hot swapping SCSI hard drives or hot swapping a failed fan module or power supply However we recommend that you do all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts Caution ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the system place it component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface Caution Chassis covers proper cooling and airflow For proper cooling and airflow always install the chassis side and top covers before turning on the system Operating it without these covers in place can damage system parts Contact your sales representative or dealer for a list of approved optional peripheral devices Upgrades and Options 5 3 Preparing Your System for Upgrade Equipment Log Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil Utility knife ESD workstation or antistatic wrist strap recommended removal
133. ver back much more than the 1 2 inch implied here Upgrades and Options 5 8 Installing the Top Cover 1 Before replacing the top cover make sure no tools or loose parts have been left inside the system chassis Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected Lower the cover straight down with the front edge about 1 2 inch back from the edge of the plastic bezel front cover The sides of the cover should be outside the chassis metal Carefully slide the front edge of the cover forward until it stops at the edge of the front bezels Reinstall two retaining screws at the back Reinstall the two side panels Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include Installing video memory DRAMs Replacing the Non Volatile Memory Replacing the real time clock battery Installing or removing a processor Installing or removing DIMMs Notice Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Upgrades and Options Installing Video Memory The base system includes two 512K video memory DRAM chips and two sockets on the system board If
134. wise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 4 2 shows the location of the system board jumpers Table 4 10 lists the system board jumpers and their factory default settings Configuring Your System 4 28 Figure 4 2 System Board Jumpers J54 J53 Reserved mo Configuring Your System Model Ty
135. y indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m If thereis a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems With Application Software found later in this chapter Problem Solving 6 10 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light System cooling fans do not rotate No characters appear on screen Characters on the screen appear distorted or incorrect No beep or incorrect beep pattern Floppy disk drive access LED does not light Hard disk drive access LED does not light The RCU does not boot Problems with application software Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Problem Solving Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed unde

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