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NEC Express5800/MC2200 User's Guide

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1. Figure 2 7 Setting the Line Voltage A Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC 2 14 Setting Up the System Connecting the Power Cord s Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord s supplied with the system are not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector The power cord must be less than 1 8 meters 6 0 feet long A WARNING Your system shipped with a power cord for each power supply Do not attempt to modify or use the supplied AC power cord if it is not the exact type required Z CAUTION When two power supplies are installed in the system the power plug fr
2. 0000 0000 L 0000 lt Socket for CPU 2 Figure 4 4 Optional Pentium Il Processor The processor upgrade kit contains a voltage module processor module and heat sink with two heat sink clips The heat sink has a heat transfer pad on the bottom To install the second Pentium II processor upgrade kit A Warning If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Power off the system and remove the side panel as described on page 4 3 amp Note Observe static precautions Use an antistatic wrist strap 2 Remove the terminator card from the CPU 2 socket 3 Position the heat sink on the processor module and insert the heat sink clips that secure the heat sink to the processor 4 The processor module is keyed so it can only be inserted one way Position the processor over the CPU 2 socket on the board and press down evenly on the processor until the latches on both sides lock in place correctly 4 8 Upgrading Your System 6 7 Note Be sure the Pentium II module side latches are pushed all the way out Otherwise the module will not be locked into the socket Locate the voltage module The connec
3. Figure 4 19 Installing a Removable Media Device 4 26 Upgrading Your System 10 Connect the interface and power cables to the device as follows see figure above Ifyou are installing a 5 1 4 inch tape drive or other IDE device align and connect the drive signal cable and the system power cable to their connectors The cable connector for the 5 1 4 inch device is keyed to fit only in the correct position The red edge of the cable goes to pin 1 on the cable connector Align the red edge of the connector with pin 1 notched end on the drive connector Ifyou are installing a SCSI device connect the SCSI cable and system power cable Be sure to align the SCSI cable connector not keyed with the device connector 11 Carefully reinstall the front system bezel by inserting its top plastic tabs into the chassis top tab slots and then pushing its bottom portion straight in against the chassis see figure below 12 Close the front door reinstall the side panel and power on the system Figure 4 20 Installing the Front System Bezel Upgrading Your System 4 27 Removing a 5 25 Inch Device 1 Power off the system unplug the system power cords and remove the appropriate side panel depending upon the bay you are removing the media device from See page 4 3 for directions 2 Open th
4. Figure 2 6 Rear Features and Controls COM1 Printer Mouse Keyboard COM2 VGA Power Supply Status LED DC Power Status LED Line voltage selector switch AC input power connector PCI slot Combo PCI ISA slot ISA slots COM serial port 9 pin connector 25 pin parallel port connector PS 2 compatible 6 pin mini DIN connector PS 2 compatible 6 pin mini DIN connector serial port 9 pin connector VGA monitor 15 pin connector See Table Power Supply Status Indicator LEDs Rear Panel that follows See Table Power Supply Status Indicator LEDs Rear Panel that follows Selects AC input power of 115 VAC or 230 VAC Supplies AC power to the power supply One PCI add in board slot locations One PCI or ISA slot location Three ISA add in board slot locations 2 10 Setting Up the System Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs the Disk Drive Status Indicator LEDs the Disk Drive Status Abnormal Conditions the Power Supply Status Indicator LEDs and the LAN Status Indicator LEDs along with a description of each LED indicator Front System Status Indicator LEDs LED Status Description Response DC Power ON OFF Off DC power OFF None required normal ON Green DC power ON None required normal Power Alarm Off Not active None required normal ON Amber Failure has occurred in one or more power suppl
5. 5 11 Bootable CD ROM Is Not Detected eeeessseeeseeeeeeeeeeeeee eene 5 12 Problems with the NetWOrK oit tet et eet oret rete ope hose ee ee 5 12 PNP Installation hips e t tbt ih i a bb bes eet 5 13 BIOS Users Informations 5 eem ce c de an on a a cle alee cle ols uc 5 13 Error and Status Messages ceessccccsssseccessseceeeesseeesesseseeecessaeecsessaeeesessaeeeeeesaes 5 13 Messages and Beep ncn Akddaddu aane ead dae aad Re 5 15 Appendix A System Cabling System ee eeeReTRRRRRRERRERRRRERARRRARRRRREPRREREREREREE HR A 2 Static Precautions xc oreet ete sl UDP neta ttes ete cusp e A 2 Standard Conf Suiratvonss i tekoitbabelelsieioleltietelelebeteleletelalelstelalaledetslelelstalelelsteleletebellelelele A 2 RAID Configuration 2 nn nete Fete Pere Pee Eee E EE ERE ERO ERR ELLE S ERETE A 5 Contents v Appendix B System Status Hardware Support Information System Status Hardware Support Information Glossary Equipment Log Index vi Contents Using This Guide The MC2200 User s Guide provides a quick reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides an overview of your system and describes your system s major
6. z Ultra Wide SCSI Cable 68 pins Ss Em Narrow SCSI Cable 50 pins 5 B IDE Cable 40 pins E E E E E E o Not shown 9 9 9 9 Figure A 2 Standard System Cable Routing RAID Configuration The RAID options available for your system the Mylex AcceleRAID 150 and the Mylex AcceleRAID 250 Controller boards which gives your system the added security of fault tolerance If you order a system with a RAID controller the system is pre cabled at the factory see Figures A 3 and A 4 If you are adding either the AcceleRAID 150 or the AcceleRAID 250 Controller you must install cable and configure the controller Refer to Installing a RAID Controller Board in Chapter 4 Note that Jumper JP10 see Figure A 5 that enables the SCSI Interrupt Steering Logic SISL control on the RAID controller must be in its off position not jumpered which is its default position Note The jumper is set correctly at the factory for your system configuration If your system requi
7. gt Intrusion switch Front Cover 1 4 System Overview i Gd C33 3l cx i i i A a MESES 1 m E Em E B a SERA Sal C Rc ON n eu p FH mms E C4 3a Ca EY m ag i ca iib aa ca ca qu i 28 E B c c c Ps L44 o E Ea irgi ca ca C3 i ji EE a a I bg H es ES c c hy ca ca m i H ca mu hdd M mm ca Co quit ci rc N co co LE qu ld f IS c3 c3 int zz E Co i c3 p d DE CI o o H i iT Lr Gd x cu ronmoop gt pug mg Figure 1 4 System Chassis Right Side View CD ROM drive Removable media bay 1 44 MB 3 5 diskette drive SAF TE board SCSI disk drive bays 7 SCSI backplane board Fans behind SCSI disk drive bays 3 Fan Interlock switch Standard power supply Power supply module slots one standard power supply slot and one optional power supply slot Power supply status LED DC power Status LED Power available switch Power supply distribution board System Overview 1 5 Power Supply The ATX300 watt power supply is switch selectable
8. o NE Parallel Port PORT 378h 37Fh IRQ 7 3 4 Configuring Your System MAINMENU O f NORMAL SETTING YOUR CONFIGURATION IDE Controller Enabled MEI Floppy Controller Enabled SLOT 1 PCI Ethernet Controller PCI Function 1 Enabled Embedded PCI SCSI Controller PCI Function 1 Enabled Embedded PCI SCSI Controller PCI Function 1 Enabled Embedded PCI VGA Controller PCI Function 1 Enabled Standard VGA Resources Enabled ISA Board Configuration If you want to add a non Plug and Play ISA board to your system that is not included in a cfg file use the following procedures to define and add the option board It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels DMA channels I O port addresses or memory addresses that your ISA board uses You must run the RCU and add the ISA board to the configuration before installing the ISA board in the system otherwise the resources on the ISA board may conflict with a Plug and Plug board in the system BIOS automatically assigns ISA Plug and Plug boards to the next available slot If the slot displayed in Step 2 or Remove Boards is not the actual slot it can be moved by using the F7 function key Note IRQ levels DMA channels I O port addresses and memory addresses defined using this procedure should reflect the same settings defined by supplied jumpers and or configuration
9. Getting Familiar with the System Front View with Front Door Closed Front View with Front Door Opened Rear View sse Status Indicator LED Descriptions Making Setting the Line Voltage Connecting the Power Cord s Powering On Your System Contents iti Chapter 3 Configuring Your System VET VIEW MEM PI EI 3 2 Resource Configuration Utility RCU 3 2 l inan due 3 2 Configuration S ettings eecee ener ede perii eee ac erae 3 4 ISA Board Configuration eeeescccesssceeceesseeecessceecessaeeecesaeeeeessaeeecessaeeseenaeees 3 5 BIOS eo nae ne Ree eoe et oco eee ERR RENS 3 7 Using the BIOS Setup Utility 2 eese nne 3 7 BIOS Setup Configuration Settings 3 8 Exiting BIOS Setup sn andreas Aen AP An EEE AR An Ana Aa nna eee 3 12 Using the Utilities Diskette nennen nnne nnne nnne 3 12 Vaewinsg the Event tete tete ette ete te ta Pelo te He epa te ie AAT 3 13 SCSlIsSelect tilty d oen ERI RE EE SOEN 3 14 Using the SCS Select Utility ettet ertet eite de 3 14 SCSISelect Configuration Settings sees eene 3 15 Exiting S CSISelect ueteri tin 3 16 Optuonab
10. J29 gt W Reserved CPU Speed Reserved J7B Reserved J6B CPU Speed J5B Model Type J4B Reserved J3B Password Clear J2B CMOS Clear Model Type J1B Reserved J52 J28 3 18 Configuring Your System Table 3 10 System Board Jumper Configurations Jumper Description Factory Default Reserved Required on factory default J7A FLASH FLASH BIOS not write protected FLASH update Code reprogramming BIOS write protected no FLASH update J6A power protection Used with jumpers at J1A J2A J3A Freq 1 4 or 2 9 pins 1 2 Bus CP Eod J5B JBB to set 1 2 1 3 2 5 2 7 pins 2 3 CPU speed Used with jumpers at J1A J2A J4A Freq 1 3 or 2 7 pins 1 2 Bus CP cimi J5B and J5B to set 1 2 1 4 2 5 or 2 9 pins 2 3 CPU speed Used with jumpers Refer to Table 3 11 to set CPU speed Dependent on speed of at J1A J3A J4A Bus CP Freq 1 2 1 3 1 4 2 5 2 7 or 2 9 installed CPU J5B and J5B to set pins 2 3 CPU speed Used with jumpers Refer to Table 3 11 to set CPU speed Dependent on speed of at J2A J3A J4A Bus CP Freq 2 5 2 7 or 2 9 pins 1 2 installed CPU J5B and J5B to set Bus CP Freq 1 2 1 3 or 1
11. gt Four screws 2 6 Setting Up the System Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Note that this section describes the tower based system controls switches and indicators and connectors which are identical for the rack mount system Front View with Front Door Closed This figure shows the location of the front system features tower based system only Figure 2 3 Front Features A System indicators See Front View with Front Door Opened later in this chapter B Keylock When locked secures the front door not allowing access to the front system controls Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows tower based system only 1 If door is locked unlock the front door 2 Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet then push the door back directly over the top of the cabinet as far as it will go Setting Up the System 2 7 Figure 2 4 Opening the Front Door 2 8 Setting Up the System This figure shows the location of the front system controls and indicators Toe is 2 WW Ly
12. 2 Glossary CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 EMP The Emergency Management Port EMP provides an interface to the Console
13. A A 3 Figure 4 7 Removing the Expansion Slot Retainer Bar 3 Remove and save the expansion slot cover by sliding it straight back and out of the slot 4 14 Upgrading Your System Figure 4 8 Removing the Expansion Slot Cover N CAUTION Observe static precautions Use an antistatic wrist strap Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 5 Record the option board serial number in the equipment log 6 Set any board jumpers or switches as described in the documentation that comes with the option board Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Refer to Option Board Hardware Configurations table to determine the recommended option board slot assignment and configuration parameters Note If you are adding a non Plug and Play Legacy ISA option board run the RCU before installing the board Upgrading Your System 4 15 8 Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot Oa oye Figure 4 9 Installing an Option Board 9 Alig
14. 2 If the diskette drive is disabled enable it using the BIOS Setup utility explained later in this chapter Specify the correct type of diskette drive 3 Using the EXPRESSBUILDER CD ROM create the RCU diskette Note that the CD ROM refers to the RCU as the SCU amp Note Perform Step 4 of this procedure the first time you use the RCU diskette This step enables the RCU diskette to be MS DOS bootable 4 Insert the RCU diskette into floppy disk drive A At the C prompt type SYS A Press ENTER MS DOS system files are copied onto the diskette Your RCU diskette is now bootable 5 Start the RCU by rebooting the system with the RCU diskette in Drive A When the RCU banner is displayed press ENTER and the System Configuration Utility Main Menu shown in Table 3 1 is displayed Table 3 1 Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring Provides basic instructions on resource configuration and using the Help your computer program Configure computer Lists automatically detected boards and enables manually adding moving and removing boards Plug and Play boards don t require configuration files If you ISA boards which require configuration files use Add or remove boards for a menu to enter or change ISA board configurations Refer to ISA Board Configuration page 3 5 INSERT adds a board not detected or has not been installed DEL removes a selected board F7 move
15. 250 documentation included with your system for information on running the AcceleRAID 150 or AcceleRAID 250 BIOS Configuration Utility and the DACCF utility 3 16 Configuring Your System RAID Configurations Number of Hard Drives 1 5 or more RAID Level Configured JBOD Hard Drives in Array 1 3 plus 1 hot spare drive Description JBOD RAID 0 JBOD is an acronym for Just a Bunch Of Disks Each drive can operate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy is provided Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy Striping with Parity RAID 5 Data is striped across three physical drives Parity protection is used for data redundancy This drive is used as the Hot Spare The first four disks are as stated above The remaining disks are not part of the array but are ready to be configured Add on Controller If you are adding a RAID controller to an existing system the AcceleRAID 150 or AcceleRAID 250 BIOS Configuration Utility allows you to configure disk arrays and logical drives in your system Since the utility resides in the AcceleRAID 150 or AcceleRAID 250 BIOS on the RAID controller i
16. N wt N mas IM _ 9 MO X IN f NS Figure 2 5 Front System Features and Controls Activity light CD ROM reader When lit CD ROM reader is in use Load eject button CD ROM reader Press to load CD and eject CD Activity light inch diskette drive When lit diskette is in use Eject button 3 Y2 inch diskette drive Press to eject diskette DC power ON OFF switch Press to turn system DC power on or off Reset switch Press to reinitialize system DC power ON OFF See table Front System Status Indicator LEDs that follow Power alarm See table Front System Status Indicator LEDs that follow Fan alarm See table Front System Status Indicator LEDs that follow Array alarm See table Front System Status Indicator LEDs that follow Disk drive status LED See table Disk Drive Status Indicator LEDs that follow Disk drive activity LED See table Disk Drive Status Indicator LEDs that follow Setting Up the System 2 9 Rear View Dom FA This figure shows the location of the following rear system features and controls
17. Plug and Play boards don t require configuration files This list shows all the boards and options that will be installed in your system Step 3 View or Edit Details Enables viewing and changing your system configuration settings including embedded features functionality IRQs and port selections Perform Step 3 only if you need to change the system default settings Step 4 Examine Switches or Enables viewing the required switch and jumper settings Print Report and allows printing of a configuration report Step 5 Save and Exit Allows you to save your configuration and exits to the operating system You can also exit without saving 10 Select Step 3 to view your systems configuration settings The normal default RCU settings are shown in Table 3 3 RCU Configuration Settings Table 3 3 shows the recommended RCU settings for a sample system and provides a place for you to record any changes you make to the settings To display the configuration settings select Step 3 under the Resource Configuration Utility Menu To edit any of the configuration parameters use the UP and DOWN arrows to highlight the desired configuration parameter and press ENTER Pressing F6 at this point allows you to edit any of the parameters resources IRQs DMAs I O ports or memory Table 3 3 RCU Configurations wamwEN NomwatsermNG Your conriGuraTion 7 Mouse 95 282 Raa Oo y RS 282 COWMPon2
18. Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands amp Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to the next section Additional Troubleshooting Procedures Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following 5 4 Problem Solving Preparing the system for diagnostic testing m Monitoring POST while it is running Verifying proper operation of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the sys
19. and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID management software the user can be alerted of impending or imminent disk conditions requiring attention This allows the user to react to conditions that could normally go unnoticed until data loss 1 6 System Overview System Board Features Figure 1 5 shows the major components on the system board while the following summarizes the board features Board set summary Feature description Multiple processor support Upgradable memory Add in board support IDE controller SCSI controller BIOS Video External device connectors Clock System hardware monitoring Configuration utilities Two processor sockets to two Pentium microprocessors on the system board Four DIMM sockets on the system board supporting up to 512 MB memory using 128 MB DIMMs Three dedicated ISA bus slots on the system board Two dedicated 32 bit PCI slots on the system board One shared PCI ISA slot on the system board Onboard IDE controller Onboard SCSI 2 ultra wide SCSI channel and narrow SCSI channel support PCl based Flash memory based BIOS Basic Input Output System and Setup utilities Integrated super VGA controller ships with 2 MB of video memory Onboard connectors for two serial ports parallel port PS 2 compatible keyboard and mouse and VGA monitor Real time cloc
20. 4 pins 2 3 CPU speed Required on factory default Reserved Required on factory default Used with jumpers Refer to Table 3 11 to set CPU speed Dependent on E of at J1A J2A J3A Bus Freq 60 MHZ pins 1 2 installed CPU and J4A to set Bus Freq 66 MHZ pins 2 3 CPU speed Used with jumpers Required on factory default at J25 J26 J27 J6B CPU Speed J5B Model Type J4B J29 J51 J52 J53 Reserved Required on factory default 1 2 J3B and J54 to set server model type Password Password Password protection enabled Clear protection Password cleared protection off J2B CMOS Real time clock RTC CMOS protection enabled Clear CMOS protection RTC CMOS cleared to factory defaults J1B Reserved All nine jumpers Required on factory default J21 must be in Configuring Your System 3 19 Description Used with jumpers Required on factory default at J4B J26 J27 J29 J51 J52 J53 and J54 to set server model type Used with jumpers Required on factory default at J4B J25 J27 J29 J51 J52 J53 and J54 to set server model type Used with jumpers Required on factory default at J4B J25 J26 J29 J51 J52 J53 and J54 to set server model type Reserved Required on factory default J28 Model Used with jumpers Required on factory default Type at J4B J25 J26 J29 J27 J51 J52 J53 and J54 to set server model type CPU 1 CPU 1 installed CPU installed J49 CPU N
21. External Peripheral 1 External Peripheral 2 2 Equipment Log Index B BIOS 1 10 updating 3 22 BIOS setup utility 3 7 C Clock 1 9 replacing 4 6 D DACCF Configuration utility 3 17 DIMMs 4 10 E Event Log 3 13 Event Log Reader utility 3 12 External device connectors 1 11 H Hard disk drive installation 4 18 I I O expansion slots 1 9 IDE controller 1 10 Intrusion detection 1 11 ISA board configuration 3 5 K Keylock 2 7 L LED status indicators 2 10 Line voltage 2 12 M Memory replacing 4 5 O Opening the front door 2 8 Option board installation 4 14 Option boards 4 12 Overview 1 2 3 2 P Parallel port 1 11 Peripheral bays 1 6 Peripheral controller 1 10 POST 5 5 Power cords 2 14 Power supply 1 6 Power up 2 14 Problems bootable CD ROM not detected 5 12 CD ROM drive activity light 5 9 F2 key prompt does not appear 5 10 network 5 12 PCI installation tips 5 13 Processor installation 4 7 R Rack mount subsystem assembly 2 3 RAID controller 3 16 Raid Controller board installation 4 17 RCU 3 2 Real time clock calendar 1 9 Resource Configuration Utility See RCU S SAF TE board 1 6 SCSI controller 1 10 SCSISelect Utility 3 12 3 14 Security alarm switches 1 11 Serial ports 1 11 Server management intrusion detection 1 11 Site selection 2 2 Index 1 Software locks 1 11 Start up 2 14 Switches alarm 1 11 Syst
22. Orient the new chip over its socket so the dot is properly oriented Carefully insert the chip into its socket connectors 4 Press down on the chip until it is firmly seated in its socket 5 Replace the side panel and turn on the system 6 Run the BIOS SETUP and RCU to restore proper configuration settings Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2450 is a commodity part available through many vendors Its located on your system board as shown in the next figure Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board N CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children 4 6 Upgrading Your System N CAUTION Observe static precautions Use an antistatic wrist strap Figure 4 3 Replacing the Real Time Clock Battery Power off the
23. ROM Is Not Detected Check the following Is the BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration 5 12 Problem Solving Problems with the Network The server hangs when the drivers are loaded W Change the PCI BIOS interrupt settings Try the PCI Installation Tips below Diagnostics pass but the connection fails m Make sure the network cable is securely attached m Make sure you specify the correct frame type in your NET CFG file The Link LED doesn t light m Make sure you have loaded the network drivers W Check all cable connections W Try another port on the hub m Make sure you have the correct type of cable between the adapter and the hub Some hubs require a crossover cable while others require a straight through cable for more information on crossover cabling see your hub documentation The Activity LED doesn t light m Make sure you ve loaded the correct network drivers m Network may be idle Try accessing a server The controller stopped working when an add in adapter was installed m Make sure the cable is connected to the port from the onboard network controller m Make sure your PCI BIOS is current Try the PCI Installation Tips below m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not W Try reseating the add in adapter The add in adapter stopped
24. an Information message appears on screen Press ENTER and proceed to the next step 17 The Steps in configuring your computer screen is displayed At this screen select Step 5 Save and exit and press ENTER 18 The Save and exit screen is displayed At this screen select Save the configuration and restart the computer and press ENTER 19 The Reboot screen is displayed At this screen press ENTER 20 Now that you have reserved the system resources you can install the ISA board BIOS Setup Utility The BIOS Setup Utility like the RCU is used to change system configuration parameters This utility has some unique parameters and many parameters that are also configurable with the RCU The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run However parameters set with the BIOS Setup Utility that can also be set with the RCU will be overwritten by the RCU the next time the RCU is run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system BIOS displays the following Press lt F2 gt to enter SETUP 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Use this menu for basic system configuration Advanced Use this
25. and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Messages and Beep Codes Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not checksum to Zero At the beginning of each POST test routine the BIOS outputs the test point error code to I O address 80h If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code signifying the test point code and attempting to display the test point error code on the upper left corner of the display screen BIOS derives the beep code from the test point error code For example a test point error code of 16 is indicated by a 1 2 2 3 beep code a single beep a burst of two beeps a burst of two beeps and a burst of three beeps In addition BIOS writes a value of 16 on the upper left corner of the display screen and to I O port 80h to enable debugging tools to identify the area of failure Table 5 3 is a list of the test point error codes written at the start of each POST test and the beep codes issued for terminal errors Table 5 3 POST Tests Get CPU t
26. documents 1 Insert the RCU diskette into drive A and power on the system The system boots up using the RCU diskette 2 The RCU Main Menu shown in Table 3 1 is displayed At the Startup Menu enter choice 2 Configure Computer 3 The Resource Configuration Utility Menu shown in Table 3 2 is displayed Select Step 2 Add or Remove Boards and press ENTER 4 The Step 2 Add or remove boards screen is displayed At this screen select Add by pressing INSERT 5 The Add screen is displayed telling you to locate the diskette that contains the cfg file for the board Press ENTER at this screen 6 The Select a Configuration CFG file to add screen is displayed At this screen select Not Listed by pressing F5 Configuring Your System 3 5 7 The Add a board without a cfg file screen is displayed Read through the information and press ENTER The Add a board without a cfg file screen reappears When the screen reappears select Create cfg file and press ENTER 8 The Create A Board CFG File screen is displayed At this screen enter the board description and manufacturer and press ENTER 9 The New Board Setup screen is displayed Using the scrollable list select the resources used by the new ISA board Table 3 4 provides a place for you to record the configuration you assign to the board 10 Press F10 when you are finished selecting the resources used by the new ISA board 11 The View Current Settings screen is displaye
27. in the system log area Execute AIC 78xx SCSISelect Loads the SCSISelect Utility Utility and displays the current configurations 3 Exit to DOS Exits Utilities and returns to A prompt Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system amp Note Refer to Chapter 5 Problem Solving for definitions on all POST error codes To view the Event Log perform the following procedure 1 gt Insert the bootable Utilities diskette into floppy disk drive Power on the system The system boots up The MS DOS Startup Menu displays See Table 3 6 Select 7 Read the System Event Log from the MS DOS Startup Menu The System Event Log Utility starts The System Event Log Utility screen is displayed The following screen choices are available SCREEN DESCRIPTION Saves the Event Log and System information to a file Displays Event Log information such as date time and number of times the log was erased major and minor revision level and amount of memory used by the event log SystemInfo Displays system information such as system model processor type and speed ROM SCSI and video BIOS version numb
28. operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide Are the configuration settings in BIOS Setup and the Resource Configuration Utility RCU correct For information about running these utilities see Chapter 3 Configuring Your System If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures page 5 4 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Problem Solving 5 3 Is the software correctly c
29. peripheral devices tape devices CD ROM diskette drives and hard disk drives Your server features the following major components System board with one Pentium II microprocessor The system board has a processor upgrade socket for an additional processor The board may contain up to two processors m Single or dual high performance Pentium II processors packaged in Single Edge Connector SEC or SECC2 cartridges System board supports 4 EDO DIMM devices for a minimum memory size of 32 MB total is 512 MB System board has three ISA slots two PCI slots and one shared PCIMISA slot for add in boards The system board also has onboard external I O serial parallel video interfaces W System board has two video memory upgrade sockets 512 KB each containing an additional 1 MB of video memory Chassis that holds up to 12 drives seven hot swap bays for ultra 2 LVD SCSI hard drives five removable media expansion bays with a CD ROM reader already installed in one bay and a half height bay with a diskette drive already installed in the bay Seven hot swap SCSI hard disk drive bays accessible from the front of the chassis The bays are secured behind a lockable front door where the drives can be swapped in or out of the system without powering it down if RAID is configured in the system Tower models only SCSI backplane is Ultra 2 LVD ready System Overview 1 3 m One standard power supply modul
30. sales representative or dealer for a list of approved devices Its located on your system board as shown in Figure 4 3 Notice the dot on the chip This dot will assist you in correctly positioning the chip on the system board N CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children amp Note Observe static precautions Use an antistatic wrist strap Upgrading Your System 4 5 mo Figure 4 2 Non Volatile Memory Location 1 Power off the system and remove the left side panel as described on page 4 3 2 Using a removal tool or a small pointed tool gently pry up each end of the non volatile memory and pull it straight up out of its socket Figure 4 2 3
31. sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Serial Number Component Manufacturer Name amp Model if available Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse
32. system and remove the left side panel as described on page 4 3 Using your finger nail or a small pointed tool gently push down the top of the battery and pry up the battery out of its socket Refer to Figure 4 3 for the socket location 3 Orient the new battery over its socket so the plus sign on the battery is facing up 5 6 T Carefully insert the bottom of the battery into the socket connectors and gently push the battery into the socket Press down on the battery until it is firmly seated in its socket Replace the side panel and turn on the system Run the RCU to restore configuration settings to the real time clock Installing a Processor The system board has two sockets for Pentium II Processors Figure 4 4 illustrates the location for the optional Pentium processor in your system When adding a second processor use the same type and speed as the processor shipped with your system Contact your sales representative Note Installing a second processor that is of a different type than the first processor will result in system damage Do not touch or bend the processor s exposed pins Note The voltage module for CPU 2 should not be installed in a mono processor system Upgrading Your System 4 7 Socket for Voltage Module 2
33. system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up the System tells you how to select a site unpack the system assemble the rack mount subsystem make cable connections and power on your system Chapter 3 Configuring Your System shows you how to configure the system and run the Resource Configuration Utility RCU BIOS Setup Utility and the SCSISelect Utility Chapter 4 also tells you how to configure system board jumpers to set specific operating parameters This chapter also provides information on system board jumper settings Chapter 4 Upgrading Your System provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A System Cabling includes cabling information for the two onboard SCSI controllers the onboard IDE controllers and the optional RAID controllers Appendix B System Status Hardware Support Information helps you identify a system status hardware item indicated by one of several software monitoring components Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system U
34. tape drive is your only SCSI device on the SCSI controller B termination must be enabled in the tape drive Installing a 5 25 Inch Media Device CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system unplug the system power cords and remove the appropriate side panel depending upon the bay you are installing the media device in See page 4 3 for directions 2 Open the front door as shown in Figure 2 4 CAUTION Observe static precautions Use an antistatic wrist strap 3 Carefully remove the front system bezel by releasing its two plastic snap tabs on the back of the bezel and pulling it out see figure below Upgrading Your System 4 23 Figure 4 15 Removing the Front System Bezel 4 Remove the EMI metal shield covering the bay where you are installing a media device as shown below The metal shield is removed by pulling on the tabs at
35. the normal settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Table 3 5 BIOS Setup Configurations MENU PARAMETER NAME NORMAL YOUR CONFIGURATION SETTING OR DISPLAY ONLY System Time Current Time Enter current time hour minutes seconds on 24 hour clock System Date Current Date Enter current date Language English Use to change values indicates the language used by Setup Diskette A 1 44MB 3 1 2 Use to change values indicates the type of diskette drive installed Diskette B Not Installed Use to change values indicates the type of diskette drive installed 3 8 Configuring Your System MENU PARAMETER NAME NORMAL YOUR CONFIGURATION SETTING OR DISPLAY ONLY IDE Adapter 0 Master IDE Adapter 0 Slave Video System VGA Memory Cache Press ENTER for menu Cache Base 512K 640K Write Back Cache MemaryRegions Cache D800 DBFF Uncached Memory Shadow Press ENTER for menu System Shadow Enabled Regions with Legacy Expansion ROMS Press ENTER for menu POST Errors Enabled Floppy Check Disabled Numlock On Press ENTER for menu Key Click Disabled Key Board auto repeat delay sec Extended Memory Sr ADVANCED MENU Integrated Peripherals Press ENTER for menu Serial Port 1 3F8 IRQ 4 Configuring Your System 3 9 MENU PARAMETER NAME NORMAL YOUR CONFIGURATION SET
36. the top and bottom of the metal shield Figure 4 16 Removing an EMI Metal Shield 4 24 Upgrading Your System 5 Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below The filler panel is released by pressing the plastic snap tabs located on the back of the system bezel Save the panel for reinstallation Figure 4 17 Removing a Filler Panel 6 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 7 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information amp Note If the drive comes with drive rails do not use them Remove any rails already attached 8 Attach the device side rails supplied with the system as shown below Upgrading Your System 4 25 Figure 4 18 Attaching the Device Side Rails 9 Install the media device into the bay as follows Move any cables in the bay out of the way m Align the rails on the media device with the supports in the bay m Slide the device into the bay until it locks in place
37. the tower based or rack mount system units Also provided are the instructions for assembling the rack mount system unit Selecting a Site The system operates reliably in a typical office environment Choose a site that is W Near grounded three pronged power outlets Note For the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region A WARNING Be sure the power service connection is through a properly grounded outlet Z CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices W Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance W Easily accessible for system maintenance and installation of system u
38. working without apparent cause W Try reseating the adapter first then try a different slot if necessary W The network driver files may be corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics Problem Solving 5 13 PNP Installation Tips Some common PCI tips are listed here m Reserve interrupts IRQs and or memory addresses specifically for ISA adapters This prevents PCI cards from trying to use the same settings ISA cards are using Use the RCU to keep track of ISA adapter resources W Certain drivers may require interrupts that are not shared with other PCI drivers The RCU can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Error and Status Messages Table 5 2 is an alphabetic list of error and status messages that BIOS generates and an explanation of each message Many of the messages refer to the built in Setup program For more information about Setup refer to the Configuring Your System chapter 5 14 Pr
39. 9 Close the front door on the system If necessary configure the system as described in Chapter 3 Configuring Your System Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A B C D and E A SCSI CD ROM is always mounted in bay A A 3 5 inch diskette drive is always mounted in bay C Other devices should be installed in the first available bay from the top bay B Contact your sales representative or dealer for a list of approved devices Figure 4 14 If you are adding or removing an IDE removable media device consider the following The system board supports a primary IDE channel connector which supports two devices Your system includes the primary channel IDE interface cable W A first master device and a second slave device are supported on the IDE connector Jumpers on the device determine the device configuration master versus slave Cable Sense CS device configuration is not supported m If only one device is on an IDE channel connector it must be set as the master device If you are adding or removing a SCSI removable media device consider the following The optional SCSI tape drive address assignment is 4 4 22 Upgrading Your System The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling If the SCSI
40. Canada the power cord must be a UL listed detachable power cord in Canada CS A certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer Using This Guide ix Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports m Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check
41. Drive Status Conditions Condition LED No Error Off Faulty or Rebuild Stopped Steady ON Rebuild Identify Predicted Fault Hot Spare Slow Blink for approximately one second Fast Blink for approximately three seconds Four fast blinks pause repeats Two fast blinks pause repeats 2 12 Setting Up the System Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the Resource Configuration Utility RCU Refer to the previous figure Rear Features and Controls and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices N CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage Setting the Line Voltage The system contains an ATX300 watt power supply that is switch selectable for 115 or 230 VAC at an operating frequency of 50 60Hz The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America it is set to 230Vac for systems shipped in Europe Line source voltages between 200 and 240 VAC are acc
42. Hard disk drive activity LED does not light m CD ROM drive activity LED does not light m Problems with application software W The startup prompt Press F2 key if you want to run Setup does not appear on the screen m The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following W Is the system operating normally If so the power LED is probably defective W Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Incorrect or No Beep Code Check the following m Isthe speaker enabled Is the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emitted by POST and see BIOS User s Information page 5 14 No Characters Appear on Screen Check the following Is the keyboard working Check to see if the Num Lock light is functioning Problem Solving 5 7 Is the video display monitor plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct m Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using an option vid
43. I Cable 68 pins Figure A 4 RAID System Cable Routing Figure A 5 AcceleRAID Jumper JP10 A IDE Cable 40 pins Not shown System Cabling A 7 B System Status Hardware Support Information System Status Hardware Support Information This appendix helps you identify and find a system status hardware items indicated by one of several software monitoring components The software monitoring components as they are related to the hardware system status items are listed in the following table Software Monitoring Components Hardware System Status Items Software Monitoring Component Hardware System Status Item ESMPRO Server Management EMP RCU View status based on polling the machine View status in the hardware system event log Not all items c
44. Locate the position of the jumpers on the system board you are changing Refer to Figure 3 1 4 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 3 10 for system board jumper settings 5 Record changes to the system board jumpers in Table 3 10 6 Install the system covers and power up the system using procedures in chapter 4 of this guide 7 Run the RCU utility to verify your reconfiguration of the system board Updating the BIOS To update the system BIOS Note This procedure clears the event log contents If you want to save the event log contents run the Event Log Reader Utility 1 Using the EXPRESSBUILDER CD ROM create the BIOS FLASH diskette 2 Insert a bootable DOS diskette into Drive A and power up the system Configuring Your System 3 21 3 Insert the BIOS FLASH diskette into Drive A 4 Enter PHLASH and press ENTER 5 After the system reboots load the default values by pressing F2 to enter setup At the Exit Menu select GET DEFAULT VALUES Clear the event log by selecting CLEAR EVENT LOG at the Server Menu Press space bar to change NO to YES and press ESC Select SAVE CHANGES amp EXIT and press ENTER to continue The system will reboot If the procedure fails perform the followin
45. M Sockets 4 IDE connector Wide SCSI connector Narrow SCSI connector Front panel connector Diskette connector CPU 2 optional Voltage Module 2 optional Voltage Module 1 CPU 1 Speaker connector Fan connector Real time clock battery Non volatile memory Reserved Ac I0mmonouw cHwnzovozsir The front panel OFF ON DC power button is connected to pins 6 31 the front panel Reset button is connected to pins 7 32 1 8 System Overview Pentium Il Processor Depending on system configuration each system includes one or two Pentium II processors Each Pentium II processor is packaged in a Single Edge Contact SEC or SECC2 cartridge The cartridge includes the processor core with an integrated 16 KB primary L1 cache the secondary L2 cache a thermal plate and a back cover The processor implements the MMX technology and the processor s numeric coprocessor significantly increases the speed of floating point operations The processor external interface operates at a maximum of 66 MHz The second level cache is located on the substrate of the SEC cartridge The cache includes burst pipelined synchronous static RAM BSRAM that operates at half the core clock rate The L2 cache is offered in 512 KB configurations only with error correcting code ECC The system board contains four 168 pin DIMM sockets Figure 1 5 H The minimum system board configuration includes 32 MB of system memory 4 DIMM sockets allow f
46. Manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circ
47. OT installed CPU 2 CPU 2 installed CPU installed 1 2 J50 CPU NOT installed 2 3 Model Used with jumpers Required on factory default 1 2 Type at J4B J25 J26 J51 J27 J29 J52 J53 and J54 to set server model type Used with jumpers Required on factory default at J4B J25 J26 J27 J29 J51 J53 and J54 to set server model type Used with jumpers Required on factory default 2 3 at J4B J25 J26 J27 J29 J51 J52 and J54 to set server model type 1 2 2 3 Used with jumpers Required on factory default at J4B J25 J26 J27 J29 J51 J52 and J53 to set server model type HD Activity Used to OR the OR the two HD activity signals J612 two HD activity Separate HD activity signals signals 3 20 Configuring Your System Table 3 11 CPU Speed Jumper Configurations 2 3 2 3 2 3 1 2 2 3 Moving System Board Jumpers A Caution Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage amp Note Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the covers as described in the Upgrades and Options chapter 2 Check to ensure the system power cord is removed from the back of the system 3
48. RAID Controller 2 a thu huh bte 3 16 Factory Installed Controllers eee nennen nennen 3 16 Add on Controllers UE 3 17 DACCF Configuration Utility uites 3 17 Configuring System Board 3 17 Before Yo Be sim sternere testetur ea i en tete teet re teeth 3 17 Moving System Board Jumpers sese 3 2 Updating the BIOS ers 3 21 Resetting the CMOS reete 3 22 Clearing and Changing the Password sees eere 3 22 Chapter 4 Upgrading Your System General Information s s RR ease eet eee tee et aed iaa eE eironi opene 4 2 Static PrecautiODs hope be Pe tete bate Pate bote tete bote bebe loto sete late sete tote tots 4 2 Preparing Your System for 4 nen eene 4 2 Equipment eee ree OT ERO US 4 2 Opening the Front Door nd ee 4 2 Reinoving a Side Panel essorer epe poete ete eee 4 3 Installing a Side Panel nne ere rrer en on Ah aR ahah ahah oh Aan Ane Ane 4 4 Modifying the System Board eeeseeessecccessseceeeessseeecesssaeeeeesseeecessaeeesessaeeesessnaeeesenaeees 4 5 Replacing the Non Volatile Memory esee eene nennen 4 5 Replacing the Real time Clock 4 6 Installing 9 4 7 Re
49. SI Select utility via Ctrl A but the Press lt Ctrl A gt for SCSI Select prompt is still displayed Changing the SCSISelect utility Display lt Ctrl A gt Message During BIOS Initialization parameter to Disabled prevents the prompt from being displayed In combination these parameters can be used to prevent access to the SCSISelect utility during boot Using the SCSISelect Utility To run the SCSISelect Utility perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk drive A 2 Power on the system The system boots up 3 The MS DOS Startup Menu displays See Table 3 6 4 Select 2 Execute AIC 78xx SCSISelect Utility from the MS DOS Startup Menu The SCSISelect Utility starts When SCSISelect detects more than one AIC 78xx host adaptors it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows 00 08h AIC7880 3 14 Configuring Your System 00 OBh AIC7860 5 Once you select the adapter the following screen is displayed SCREEN DESCRIPTION Configure View Host Adapter Configure host adapter and Settings device settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices 6 If you wish to format a disk verify disk media or display a list of devices and th
50. Server 2200 NEC User s Guide m H Server 2200 NEC User s Guide Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computer Systems Division Packard Bell NEC Inc hereinafter CSD and or its licensors NEC CSD and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC CSD product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited Trademarks INTEL is a registered trademark of Intel Corporation MS DOS is a re
51. Shadow RAM failed at offset nnnn of the 64K block at which the error was detected nnnn Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested System battery is dead Replace and The CMOS clock battery indicator shows the battery is dead Replace run SETUP the battery and run Setup to reconfigure the system System BIOS shadowed The system BIOS is copied to shadow RAM System cache error Cache disabled The RAM cache failed the BIOS test and BIOS has disabled the cache Problem Solving 5 15 System CMOS checksum bad run The system CMOS has been corrupted or incorrectly modified perhaps SETUP by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by getting the default values or making your own selections System RAM failed at offset nnnn The system RAM failed at offset nnnn of the 64K block at which the error was detected nnnn System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested System timer error The timer test failed Requires repair of the system board UMB upper limit segment address Displays the address nnnn of the upper limit of the Upper Memory nnnn Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager Video BIOS shadowed The video BIOS is successfully copied to shadow RAM If your system displays this message write down the message
52. TING OR DISPLAY ONLY Lu ON NNI Press ENTER for menu DIMM J19 Row 3 Status Row 6 Status Memory Row Errors Clear Press ENTER ln NN RN Press ENTER for menu CPU 1 Status Normal CPU Error Pause SMB Configuration Press ENTER for menu ITF Monitoring Observation OptROM END Boot Monitoring timeout period 5 Lu OI Press ENTER for menu 16 bit I O Recovery 4 5 Use Mutiprocessor Specification 3 10 Configuring Your System MENU PARAMETER NAME NORMAL YOUR CONFIGURATION SETTING OR DISPLAY ONLY IsecumvwENU User Password is Disabled Thermal Sensor Press ENTER for menu Thermal Sensor Enabled Lower Limit 7 m 3 This parameter is overwritten by the setting BIOS does not display the attached slave tape device only the master CD ROM is reported These parameters require prior setting of supervisor password Note Enabling supervisor password requires a password for entering SETUP Configuring Your System 3 11 Exiting BIOS Setup To exit Setup select Exit from the menu bar to display the Exit Setup menu The following table describes the options on this menu Note that ESC does not exit this menu You must select one of the items from the menu or menu bar to exit this menu SELECTION DESCRIPTION Save changes and Stores the selections displayed in the menus in CMOS and exits the Setup Exit program Exit with
53. a SCSI hard disk device consider the following CAUTION Do not hot swap a non LVD disk drive into a LVD disk drive only system for it may cause data corruption The only way a non LVD disk drive can be used with an all LVD disk drive system is by first powering down the system installing the non L VD disk drive and then powering the system back up Note Installing a non L VD disk drive into an all LVD disk drive System causes all the drives to operate in the non LVD mode m The onboard SCSI controller support single ended drives If a RAID controller board is installed it supports Low Voltage Differential LVD disks The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First 1 6 inch Hard Disk Bottom 0 2 Second 1 6 inch Hard Disk 1 3 Third 1 6 inch Hard Disk 2 4 Fourth 1 0 inch Hard Disk 3 5 Fifth 1 0 inch Hard Disk 4 6 Sixth 1 0 inch Hard Disk 5 7 Seventh 1 0 inch Hard Disk Top 6 4 18 Upgrading Your System Installing or Swapping a Hard Disk Drive in a Hot swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot swap SCSI disk drive bays The 3 1 2 inch SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Each drive must be installed in a drive carrier Note To order a disk with a carrier contact your sales representative or dealer m Ifinstalling new drives follow an installation scheme sta
54. an be monitored with every software component Monitoring capability relates to how the software component interacts with system hardware ESMPRO interacts with all hardware components and EMP RCU interacts with Baseboard hardware In this system the SCSI Accessed Fault Tolerant Enclosure SAF TE interface board is connected to the SCSI backplane See Figure System Chassis Right Side View under System Overview in Chapter 1 of this guide The Monitor Matrix table below shows which component relates to selected status items This table also relates the terminology used by the software component to the system hardware Monitor Matrix Item ESM PRO EMP RCU Item Location Board Marking Chassis front fan As Item N A BB J7 Chassis upper rear fan N A N A Pwr Bd J11 Chassis lower rear fan N A N A Pwr Bd J12 Internal disk fan upper Internal upper disk N A SCSI BP J2 SAF TE Internal disk fan middle Middle N A SCSI BP J1 Internal disk fan lower Lower N A SCSI BP J3 Intrusion switch front Chassis cover N A SCSI BP J6 Interlock switch left side N A N A SCSI BP J5 pins 1 2 front view Interlock switch right side N A N A SCSI BP J5 pins 3 4 front view 1 Power Supply fan 1 Power SAF TE N A P S Bottom N A 2 Power Supply fan 2 Power SAF TE N A P S Top N A BB Baseboard SCSI BP SCSI Backplane B 2 System Status Hardware Support Information Glossary A AC Alternating Current The ty
55. arlier in this chapter Configuring Your System 3 23 Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices General Information Z CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system amp Note Your system error log will be lost if your system ac power source is off or disconnected Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools m Phillips screwdriver 1 bit and 2 bit Flat head screwdriver m Small needle nose pliers Pen or pencil m ESD workstation or antista
56. ce are supported on the IDE controller The device configuration master versus slave is determined by jumpers on the devices Cable Sense CS device configuration is not supported If only one device is on a channel connector it must be set as the master device System Cabling A 3 O Figure A 1 Standard System Cable Configuration Device internal SCSI termination resistors B Optional narrow SCSI devices in upper peripheral bays C Narrow SCSI interface cable x Internal SCSI termination resistors not installed when optional internal narrow SCSI devices are used 3 5 inch diskette drive Front panel connector Diskette interface cable r omm Diskette drive connector J Wide SCSI connector 68 pin Wide SCSI interface cable Wide SCSI Hard disk drives in internal bays System board I O riser board IDE connector SCSI distribution panel A 4 System Cabling To HDD SCSI Distribution Panel
57. components 5 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board on page 4 14 otherwise continue 6 Install an expansion slot cover over the vacant slot 7 Install the previously removed expansion slot retainer bar by pressing its top fastener into the lock plate at the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fits into the mating slot on the bottom of the expansion slot frame 8 Replace the left side panel plug in the system power cords and power on the system 9 If you removed a non Plug and Play ISA option board run the RCU to configure the system Installing a RAID Controller Board Use this procedure to install a Mylex RAID controller board 1 Install the RAID controller board into PCI slot 2 of the system board See Installing an Option Board on page 4 14 2 Cable the RAID controller board as described below see System Cabling in Appendix A Upgrading Your System 4 17 Hard Disk Drives Your system supports a variety of SCSI hard disk drives The SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Contact your sales representative or dealer for a list of approved devices The internal hard disk drives are located in the SCSI Disk Drive Bays A Figure 4 10 SCSI Disk Drive Bay Locations If you are adding or removing
58. cooling fan that is an integral part of each power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the wall outlet Are the system power cords properly connected to the power supplies and the AC wall outlets 5 8 Problem Solving Are the power connectors for the cooling fan module and fans connected to the system board Is the front panel power on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following W Are the diskette drive s power and signal cables properly installed Is the diskette drive properly configured m Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use Setup or the RCU to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed diskette controller make sure that Onboard Floppy is set to Disabled If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or mo
59. ctivity capability such as file and print services e mail web access and web site server This server is also conveniently housed and available as a tower based system or as a rack mount system fits into a standard IAE 19 inch rack assembly Figure 1 1 Tower Based System Front View Figure 1 2 Rack Mount System Front View 1 2 System Overview This server system is designed for minimum downtime To this end the server includes or has the options to include the following Optional power system redundancy in a system configured with two power supplies the system will continue to operate with a single power supply failure Self contained power supply units that can be easily installed or removed from the back of the chassis W SCSI drive bays accessible from the front of the chassis m Hot swap SCSI disk drive backplane a failed drive can be removed and a new drive installed without system power being turned off if an optional Redundant Array of Independent Disks RAID controller is installed m High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed m Chassis that supports up to two power supplies The second power supply can be added to provide redundant power As application requirements increase you can expand your server with an additional processor additional memory add in boards and
60. d Press ENTER to save the current settings 12 The Add confirmation screen is displayed Review the manufacturer s comments and press ENTER Table 3 4 ISA Board Configurations ISA BOARD DEFINITIONS YOUR CONFIGURATION Board Description Manufacturer Interrupts Select from scrollable list DMA Channels Select from scrollable list Port address Port address 13 The Add screen is displayed Select the slot in which you want to install the board and press ENTER amp Note If the board you add causes a conflict in the configuration a Caution message is displayed Press ENTER at the message This leads you to the screens that allow you to resolve the conflict 14 The Step 2 Add or remove boards screen is displayed At this screen select Done by pressing F10 15 The Steps in configuring your computer screen is displayed At this screen select Step 4 Examine switches or print report and press ENTER 16 The Step 4 Examine switches or print report screen is displayed The boards marked with an arrow indicate that the boards in your system may have jumpers and switches that you must physically verify or that a software statement with additional information about the board is provided Select Done by pressing F10 3 6 Configuring Your System amp Note If the ISA board you are adding to the configuration does not have switches jumpers software statements or connection information
61. d following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the RCU Consider the following points when installing option boards 4 12 Upgrading Your System ISA bus priority is slot J3 J6 slot J3 having the highest priority ISA slot J3 is the bottom option board slot on the system board See Figure 4 6 for ISA slot numbers PCI bus priority is slot J11 J9 slot J11 having the highest priority PCI slot J11 is the top PCI option board slot on the system board See Figure 4 6 for PCI slot numbers On system power up and reboot BIOS initiates a scan sequence looking for Plug and Play option boards installed since the last power up or reboot The Plug and Play scan sequence is as follows First BIOS scans for any Plug and Play ISA option board installed in slots J3 J6 starting with slot J3 Second BIOS scans for any Plug and Play PCI option board installed in slots J11 J9 starting with slot J11 Always install option boards in the first available slot in the scan sequence As an example if there are ISA option boards installed in slots J3 and J4 of your system and slots J5 and J6 are vacant install your Plug and Play option board into slot J5 Controller Adapter Hardware Configurations Table 4 1 lists the option boards you may add to your system and provides information on slot location memory and I O addressing and assig
62. e e eere 5 2 Running New Application Software eese nennen 5 3 After System Has Been Running Correctly eene 5 4 Additional Troubleshooting 5 4 Preparing the System for Diagnostic Testing 5 5 Monitoring POST ette a ta eee se ete ete eee pee queue 5 5 Verifying Proper Operation of Key System Indicators seeeeee 5 6 Confirming Loading of the Operating System essen 5 6 Specific Problems and Corrective Actions 5 6 Power LED Does Not Light nic EE eere 5 7 Incorrect or No Beep Code ertt serere t ere tice retire e ier une 5 7 No Charact rs Appear on SCreen e niei dede ended dientes 5 7 Characters are Distorted or Incorrect sseeeesseeeeeeeeeeeeeeee eene nene 5 8 System Cooling Fans Do Not Rotate sees nennen 5 8 Diskette Drive Activity LED Does Not Light eee 5 9 Hard Disk Drive Activity LED Does Not Light eee 5 9 CD ROM Drive Activity Light Does Not Light see 5 9 Problems with Application Software essere nnne 5 10 Press F2 Key to Enter Setup Prompt Does Not 5 10 Enable F2 Prompt by Using RCU seen 5 10 Enable F2 Prompt by Changing a Jumper and Using RCU
63. e front door as shown in Figure 2 4 3 Observe static precautions Use an antistatic wrist strap CAUTION Observe static precautions Use an antistatic wrist strap 4 Carefully remove the front system bezel by releasing its two plastic snap tabs on the back of the bezel and pulling it out see figure below Figure 4 21 Removing the Front System Bezel 4 28 Upgrading Your System 5 Disconnect the power cable A and ribbon data cable B from the device you are removing Figure 4 22 Removing a Removable Media Device 6 Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay see figure above 7 Install an EMI metal shield over the bay area where you removed the peripheral device The EMI shield is secured by just snapping it into place 8 Install a filler panel in the open area of the system bezel corresponding to the bay where the media device was removed 9 Replace the side panel and front panel and power on the system 10 Remove the drive serial number from the equipment log Upgrading Your System 4 29 Problem Solving Problem Solving Static Precautions Troubleshooting Checklists a Additional Troubleshooting Procedures Specific Problems and Corrective Actions Pr
64. e shared slot not both The high performance PCI local bus allows the adoption of newer networking technology such as ATM and 100 MB second Ethernet NICs with a minimum of effort and without concern for I O bottlenecks The PCI local bus offers up to 133 MB second bandwidth E m ood B B J11 PCI J10 PCI J5 ISA J4 ISA ISA 2 Figure 4 6 PCI and ISA Slot Locations Uu OOO Be B Sees Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configure
65. e with a slot available for an additional redundant power supply module When an additional power supply module is installed both the standard and additional redundant power supply module slots become hot swappable m Hardware monitors temperature fans and voltage and software monitors to indicate failures m Mechanical Keylock at the front of the chassis and two metal padlocks loops one at the back of each side panel Three intrusion sensor switches for the front left and right side of the chassis Two of the three intrusion sensor switches left and right side intrusion sensor switches only become power inter lock switches when two power supplies are installed Tower models only System Chassis The system chassis is an easy to expand fabricated metal structure The major system components are shown in the following illustrations ai uy jme Figure 1 3 System Chassis Left Side View Removable media bays 2 Speaker Switch assembly System board Front input fan Rear exhaust fan Second rear exhaust fan Interlock switch Side Covers
66. ecify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs 6 Glossary N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer P para
67. eir SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings SCSISelect Configuration Settings The following keys are active for all SCSISelect screens Arrows F5 Switches between color andmonochrome FG Resets to host adapter defaults Table 3 7 shows the normal settings for the SCSISelect Utility and provides a place for you to record any changes you make to these settings Table 3 7 SCSISelect Setup Configurations RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Enabled Host Adapter SCSI Termination Additional Options Boot Device Options Press ENTER for menu Boot Target ID et T Boot LUN Number SCSI Device Configuration Initiate Sync Negotiation Maximum Sync Transfer Rate Enable Disconnection Initiate Wide Negotiation Send Start Unit Command BIOS Multiple LUN Support no 3 Include in BIOS Scan No effect if BIOS is disabled Set to 40 0 for AIC7880 or 10 0 for AIC7860 Configuring Your System 3 15 Table 3 7 SCSISelect Setup Configurations Continued RECOMMENDED SETTING YOUR CONFIGURATION OPTION OR DISPLAY ONLY Advanced Configuration Options Press ENTER for menu EBENE Reset SCSI Bus at IC Initialization Enabled Extended BIOS Translation for DOS Drives gt 1 Enabled Gby
68. em board modifying 4 5 System board jumpers 3 18 System Chassis 1 4 System indicators 2 7 System memory 1 9 System security 1 11 T Troubleshooting 5 2 U Unpacking 2 3 Upgrading 4 1 Utilities diskette 3 12 V Video controller 1 10 Voltage line 2 12 Index 2 904455 01
69. ems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Are the system power cords properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac or a NEMA 6 15R outlet 200 240 Vac Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the ON position power on LED should be lit W Are all cables correctly connected and secured W Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all jumper settings the system board correct For jumper information see Chapter 3 Configuring Your System 5 2 Problem Solving Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the system board Refer to the Chapter 4 Upgrading Your System for installation instructions Are all DIMMs fully seated and installed correctly Refer to Chapter 4 Upgrading Your System for installation instructions Are all option boards and disk drives installed correctly Refer to Chapter 4 Upgrading Your System Is the system hard disk drive properly formatted or defined Is the
70. eo controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the RCU to disable the onboard video controller 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and power cables properly installed m Ifthe problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fans Do Not Rotate amp Note The system has a cooling fan module containing either two or three fans behind the hard disk drives In addition there are two fans one directly in front of and one directly behind the system board including a place reserved for an optional fan directly under the rear fan and another
71. eptable when the power supply input voltage is set to 230 VAC Z CAUTION Before you plug the system power cord into an AC outlet ensure the input line voltage setting for the power supply is correct To use the system with line source voltages between 200 and 240 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system When two power supplies are installed in the system both power supplies must have their line voltage selector switch set to the same voltage If you need to change the line voltage setting perform the following steps amp Note you are setting up your system for the first time the power cord will not be connected to the rear panel of your system Setting Up the System 2 13 1 Unplug the AC power cord from the back of the chassis 2 Insert the tip of a small screwdriver or ballpoint pen into the depression on the line voltage selector 3 Slide the selector switch to the left for 115 VAC or to the right for 230 VAC line source voltage range 220 to 240 VAC CEE UE Cc ES
72. er of ISA and PCI slots total system memory size and serial and parallel port configuration Eventlog Displays the Event Log data Clear Event log Clears the Event Log data sd Description of information in this table Configuring Your System 3 13 Ext Exits the System Event Log Utility To select an option from the System Event Log Utility screen use lt and to highlight the item and press ENTER To exit the menu item press ESC SCSISelect Utility Your system board includes two integrated SCSI host controllers used to manage SCSI devices in your system The AIC7880 ultra wide SCSI controller provides support for seven internally mounted ultra wide hard disk drives The AIC7860 narrow SCSI controller provides support for internally mounted optional devices including a SCSI CD ROM drive The integrated SCSI host controller is configured using the SCSISelect utility Use the SCSISelect utility to Change the SCSI host adapters default values m Check and or change SCSI device settings for a particular device Change the maximum SCSI bus transfer rate Perform low level formatting on SCSI disk devices W Perform verify operations on SCSI disk devices When disabling access to the SCSISelect Utility the SCSISelect utility should be used in conjunction with the BIOS Setup utility Changing the BIOS Setup utility Allow SCSI Select parameter to Disabled prevents the use of the SC
73. eripheral device subsystems and interface adapters RCU recognizes ISA Plug and Play boards and PCI boards and displays their configuration ISA non Plug and Play adapter boards must be added to the RCU configuration to reserve the resources required by the ISA boards After you add options using the RCU the system automatically configures and initializes them during system initialization at boot up The RCU stores the configuration information in the non volatile memory on your system When you exit the RCU the configuration information is written to non volatile memory The RCU also maintains the Setup configuration which is stored in the battery backed memory This means that when you exit the RCU the Setup and RCU configuration will agree with each other Using the RCU If you are adding a non Plug and Play ISA option board run the RCU before installing the board using procedures found in Chapter 4 Upgrading Your System If you are upgrading system memory do so before running the RCU using procedures found in the Chapter 4 of this guide To use the RCU amp Note The system can fail following improper configuration Always save the current settings before reconfiguring the system 3 2 Configuring Your System amp Note Because of license restrictions the RCU diskette as created by the EXPRESSBUILDER CD ROM is not bootable In order to use this diskette you must make it bootable 1 Power on the system
74. ers on the sockets are not tools to aid in the insertion only to keep the DIMM s in place and to aid in extraction The levers should click in place once the DIMM is fully inserted Repeat the above steps to install any remaining DIMMs Replace the side panel and turn on the system Removing DIMMs 4 5 amp Note Use extreme care when removing a DIMM Hold DIMMs only by their edges Place them on an antiststic surface do not side them across any surface Appying too much pressure can break the retaining clips or damage the socket slot Apply only enough pressure on the retaining clips to release the DIMM Power off the system and remove the side panel as described on page 4 3 Remove the DIMM modules one at a time starting from the highest numbered sockets To remove each DIMM gently spread the retaining clips Figure 4 5 C just enough so that you can pull the top edge of the DIMM B away from the clips Carefully lift the DIMM away from the socket and store it in an antistatic package Repeat the above steps to remove the remaining DIMMs Replace the side panel and turn on the system Upgrading Your System 4 11 Option Boards This section describes how to install and remove ISA and PCI option boards The system board has three dedicated ISA bus expansion slots two dedicated PCI bus expansion slots and one shared PCI ISA bus expansion slot see Figure 4 6 You can install one ISA board or one PCI board in th
75. etup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM SSU System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event Log SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be
76. for 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration The power supply voltage selection switch is factory set to 115Vac for systems used in the United States it is set to 230Vac for systems used in Europe Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media W Four 5 25 inch removable media front panel bays for mounting half height 5 25 inch peripheral devices standard CD ROM drive and optional tape drives etc W Seven hot swap SCSI hard disk drive bays for mounting up to seven SCSI hard disk drives in easily removable drive carriers Note The SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install SAF TE Board The system has a SAF TE SCSI Accessed Fault Tolerant Enclosure board that provides an interface for the disk subsystem to automatically integrate with peripheral packaging that supports status signals hot swapping drives and enclosure monitoring The transport mechanism for the standardized alert detection and status reporting is the SCSI bus Disk drives power supplies cooling fans
77. for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 3 1 shows the location of the system board jumpers Table 3 10 lists the system board jumpers and their factory default settings Figure 3 1 System Board Jumpers Model Type CPU 2 oo a Model Type J54 3 Model J53 Reserved zer aon J21 pag 7777 77 x HD Activity a sre Model Type Reserved J7A FLASH Code J6A J5A J4A J3A CPU Speed J2A CPU Speed J1A J51 J50 J49 J612 J27 J26 J25
78. g steps and then retry the Update BIOS procedure 1 Turn off the system and remove the panels as described in the Upgrades and Options chapter 2 Ensure the FLASH Code jumper J6A is set to pins 1 2 to enable updates to the BIOS see Figure 3 1 3 Replace the panel and power up the system with the BIOS FLASH diskette inserted in Drive A Resetting the CMOS NVRAM To reset the CMOS NVRAM 1 Power off the system and remove the panels as described in the Upgrades and Options chapter 2 Move the CMOS Clear jumper J1B to pins 2 3 see Figure 3 1 3 Turn the system on and wait for the POST to complete This will automatically AO Oo om reprogram the CMOS NVRAM to the default settings Power off the system Move the CMOS Clear jumper to from pins 2 3 to pins 1 2 Replace the panels and power on the system Run the Setup Utility to configure your system Clearing and Changing the Password To clear and change the password 1 Power off the system and remove the panels as described in Chapter 4 Upgrading Your System 2 Move the Password Clear jumper J2B to pins 2 3 see Figure 3 1 3 Power on the system and wait for POST to complete This automatically clears the old password 4 Power off the system 5 Move the Password Clear jumper back to pins 1 2 3 22 Configuring Your System 6 Replace the panels and power on the system 7 To specify a new password run the Setup Utility as described e
79. gistered trademark of Microsoft Corporation Pentium is a registered trademark of Intel Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 904455 01 11 98 Copyright 1998 NEC Computer Systems Division Packard Bell NEC Inc 1 Packard Bell Way Sacramento CA 95828 0903 All Rights Reserved Contents Chapter 1 System Overview OVerVIeW ete bete bete torba n ete System Chassis i eer Power Supply Peripheral Bays ittis SAF TE Board sees System Board Pentium II Processor Expansion Slots Real Time Clock Calendar Video Controller Peripheral Controller Serial Parallel Port External Device Connectors System Software Locks via the BIOS Setup Chapter 2 Setting Up the System OVerVIeW i eei ie e eret eie tele Selecting a Unpacking the Rack Mount Subsystem Assembly Before You Begin Static Assembly
80. he front of the rack mount server unit to the rack cabinet Position the caged nuts to align with the screw holes in the front bezel of the rack mount server unit Note The caged nuts are secured into the vertical mounting rails of the rack cabinet by inserting one side of the nut into the slot and squeeze while pressing the opposite side until it snaps into place 2 4 Setting Up the System oS OOO SOUS FOUN Figure 2 1 Assembling the Support Brackets in the Rack Cabinet Rear vertical mounting rail Front vertical mounting rail Four caged nuts Two support brackets gt Eight self tapping screws Lift the rack mount server unit C onto the two support brackets and slide it toward the rear of the rack cabinet A WARNING It is strongly recommended that two people are present when lifting and assembling the rack mount server unit into a rack cabinet Secure the front bezel to the rack cabinet s front vertical mounting rails B using the four screws E and plastic washers D provided Setting Up the System 2 5 Figure 2 2 Installing the Rack Mount Server Unit into the Rack Cabinet Rear vertical mounting rail Front vertical mounting rail Rack mount server unit Four plastic washers
81. hort beeps Write down any beep code emitted This information is useful to your service representative Problem Solving 5 5 Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Table 5 1 lists keys active during POST and provides a description of errors that may occur Table 5 1 POST Keys and Errors ACTION MESSAGE DESCRIPTION To Abort Memory Test Press ctrl alt s during the memory test If POST Beeps Before Video Initialization failed before video initialized Most beep code errors are Appears fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Verifying Proper Operat
82. ies or system does not have second power supply installed see the Power Supply Status Indicators table DC Power Status Amber that follows Fan Alarm Off All fans operating normally None required normal ON Amber Fan failure Replace fan in chassis or replace power supply Array Alarm Off Always OFF unless RAID is installed None required normal ON Amber RAID Array failure Replace disk drive with amber light Valid only when a second power supply is installed Setting Up the System 2 11 Power Supply Status Indicator LEDs Rear Panel LED Status Description Response Power Supply Status Off AC Power not available None required normal ON Green AC Power supplied to power supply None required normal DC Power Status Off No alarms None required normal Amber AC Power disconnected power supply Verify AC power is ON failed or system does not have second reconnect AC power or power supply installed replace power supply Connects to the Power Alarm light Note The Disk Drive Status Indicator LEDs are active only when a RAID board is installed Front Disk Drive Status Indicator LEDs LED Status Description Response Disk Drive Activity Off Not accessing disk drive None required normal ON Green Accessing disk drive None required normal Disk Drive Status Off No alarms None required normal ON Amber See the Disk Drive Status Conditions table that follows Disk
83. ing System This document is intended to complement the more detailed procedural documents available from the vendor of this network operating system viii Using This Guide Safety Notices A m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cords are intended to serve as the disconnect devices m Warning This equipment has a 3 wire grounded power cords To prevent electrical hazards do not remove or defeat the ground prong on the power cords Replace a power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and
84. ion documentation for instructions on setting up and using the software W Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings m If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Press F2 Key to Enter Setup Prompt Does Not Display If the prompt Press F2 key to run Setup does not appear at system startup then the prompt option has been disabled in the RCU To enable the prompt m Rebootthe system using your RCU diskette 1 and go into the RCU to enable the prompt 5 10 Problem Solving Enable F2 Prompt by Using RCU 1 Insert your RCU diskette in the diskette drive This is the diskette that is created by copying the RCU software from EXPRESSBUILDER CD ROM that comes with the system 2 Reboot the system by pressing Ctrl Alt Del while at the DOS operating system prompt or by pressing the reset switch 3 When the DOS Startup menu appears select 1 or 2 to enter the RCU 4 Select Step 3 Change Configuration Settings If a password menu displays enter a user or administrative password if either is enabled or just press ESC to bypass this men
85. ion of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following m Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light on page 5 9 fa second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light on page 5 9 m Ifthere is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light on page 5 9 Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software page 5 10 5 6 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light W No beep or incorrect beep pattern W No characters appear on screen W Characters on the screen appear distorted or incorrect System cooling fan does not rotate m Diskette drive activity LED does not light m
86. k calendar RTC Detects chassis intrusion and contains sensors for temperature voltage and fan failure Resource Configuration Utility RCU BIOS Setup SCSISelect Utility and Event Log Reader System Overview 1 7 G J K L M 000 S q 4 G RE V H E G F L N E P Q Cam G D R C J4 fcc aa 0009 1 E Eas mr E G B A EE i U T S Figure 1 5 System Board Connector and Component Locations ISA expansion slots BIOS PCI expansion slots RAID connector reserved Video DRAM sockets 2 I O riser board connector Configuration jumpers DIM
87. llel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer Glossary 7 POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer i
88. loop padlock not provided located on the rear of the chassis to prevent removal of the side covers and access to the inside of the computer chassis The computer chassis includes an intrusion switch for the front cover and interlock switches for both the left side and the right side covers as viewed from the front When any these covers are opened the switch transmits an alarm signal to the system board where server management software processes the signal The side cover switches also operate as interlock switches controlling power shut down to the system for safety reasons Security with the rack mount system is identical to the tower based system stated above except that there is no front cover associated with the rack mount system Software Locks via the BIOS Setup The BIOS has software features that let you control access to one or more parts of the system W Set and enable an administrative password W Set and enable a user password m Enable password on boot m Disable writing to the diskette drive when secure mode is set System Overview 1 11 Setting Up the System a Overview Selecting a Site Unpacking the System a Rack Mount Subsystem Assembly a Getting Familiar with the System Making Connections a Setting the Line Voltage Connecting the Power Cord s Powering On Your System Overview This chapter describes how to select a site unpack the system make cable connections and power on
89. ment features also have been incorporated to meet vital server needs System Overview 1 9 IDE Controller The system includes an IDE interface controller on the system board Figure 1 5 I supporting a master and slave device This provides support for optional tape devices SCSI Controller The system includes two onboard SCSI controllers providing both ultra wide Figure 2 3 J and fast narrow Figure 1 5 K SCSI support The fast narrow SCSI 2 controller Adaptec AIC 7860 supports data paths of 8 bit fast narrow SCSI at a data transfer rate of 10 MB sec and the ultra wide SCSI 2 controller Adaptec AIC 7880 supports data paths of 16 bit fast wide or ultra wide SCST at a data transfer rate of 20 MB sec or 40 MB sec On the PCI bus these controllers support burst data transfer rates up to the maximum of 133 MB sec On this server the ultra wide controller is cabled to the Ultra 2 SCSI backplane that supports up to seven Ultra 2 SCA drives The fast narrow controller is cabled to the internally mounted CD ROM drive and can also be cabled to the optional SCSI devices in the 5 1 4 inch removable media drive bays Video Controller The system has a high performance SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA m 2 MB of Video Random Access Memory VRAM video buffer m 16 bit bus for high speed display memory access m Hardware accelerated bit block transfer
90. menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Use this menu for configuring Server Features Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus Configuring Your System 3 7 To display a submenu position the cursor on a selection that has a submenu and press ENTER Selections with submenus are preceded by an arrow Refer to the following table for information on the keys you use with Setup These keys are also listed at the bottom of the Setup menu Key Function in Setup Menu F1 or Alt H General Help window Left or Right arrow keys Select a different menu Up or Down arrow keys Move cursor up and down The cursor moves only to the settings that you can change HOME or END Move cursor to top or bottom of window F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu Load previous configuration values for this menu ENTER ENTER Execute command or Select submenu ALT R Refresh the screen BIOS Setup Configuration Settings Table 3 5 shows
91. moving PEOCeSSOE tt erect 4 9 1B OA BAY 4 10 TnstalhingsDIMMSs i e ee terleri tate Guu eke GU hub nee 4 11 Removing DIMMS 4 11 OptiomBOBEdS 58 one beset votes iri T 4 12 Installation Considerations 4 ein ak De ee eee ee 4 12 Controller Adapter Hardware Configurations eeeeeeeeeeeeeeeeenn 4 13 Installing an Option nne ener 4 14 Removing an Option eene nnne nennen nnne enne 4 17 Installing a RAID Controller Board esee nennen nnne 4 17 iv Contents Hard Disk Drives iu uere eere evene re eere 4 18 Installing or Swapping Hard Disk Drive in a Hot swap 4 19 Installing or Swapping a Hard Disk 4 19 Removable Media Devices nter tet ertt eet HANG tre oret oett 4 22 Installing a 5 25 Inch Media 4 23 Removing 5 25 Inch Device essen eene nemen 4 28 Chapter 5 Problem Solving Problem Solvmg nan 5 2 Static Precautions 5 2 Troubleshooting AAR A ERR 5 2 Initial System Startup zo eee tee tee eee et eee pe
92. n the rounded notch in the option board retaining bracket with the alignment tab in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 10 Be sure to push the bracket slot up against the expansion slot frame If this is not done the bracket may interfere with an adjacent bracket 11 Install the previously removed expansion slot retainer bar by pressing its top fastener into the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fits into the mating slot on the bottom of the expansion slot frame 12 Connect any external cables if they are needed to the installed option board 13 Replace the left side panel plug in the system power cord and power on the system 4 16 Upgrading Your System Removing an Option Board amp Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and remove the left side panel as described on page 4 3 2 Disconnect any cables attached to the option board you are removing 3 Remove and save the expansion slot retainer bar by pressing down on its top fastener and pulling the bar out 4 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other
93. ned interrupt request number IRQ Table 4 1 Option Board Hardware Configurations MEMORY OPTION OPTION BOARD ADDRESS ADDRESS SLOT Intel 10 100 Set by BIOS Setby BIOS Set by BIOS PCI Slot J10 Mylex250 0 Mylex 250 Set by BIOS SetbyBIOS Setby BIOS PCI Slot J11 Onboard 7880 SCSI Set by BIOS Setby BIOS Set by BIOS Onboard 7860 SCSI Set by BIOS Setby BIOS Set by BIOS 1 For disk controllers plugged into slots and the onboard disk controllers the sequence for BIOS scanning to determine the primary Boot disk controller is ISA slots J3 through J6 PCI slot J11 Onboard 7880 SCSI PCI slots J10 Onboard 7860 SCSI PCI slot J9 It is recommended that the BIOS be disabled on all SCSI controllers except for the controller with the boot disk drive attached see SCS Select Utilities in the Configuring Your System chapter This saves memory address resources and provides control over the boot device independent of board slot locations 2 Additional IRQ s can be made available as follows Disabling Comm Port 1 IRQ4 is available Disabling Comm Port 2 IRQ3 is available Disabling Parallel Port IRQ7 is available Upgrading Your System 4 13 Installing an Option Board 1 Power off the system and remove the left side panel as described on page 4 3 2 Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out Tee y SAS d
94. nfiguration You can configure your system as well as option boards you may add to your system using the Resource Configuration Utility RCU diskette Also several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory A diskette is not needed to run BIOS Setup A Utilities diskette contains the SCSISelect Utility and the Event Log Utility The Event Log Utility is used to read stored system event information The SCSISelect Utility is used if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation of these drives If your system has been factory configured the RCU BIOS Setup or SCSISelect utilities do not need to be run unless you want to change the password or security features add option boards or devices or upgrade your system board There are some system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change This chapter provides procedures for running the RCU BIOS Setup and the Utilities diskette Several configuration tables are provided in this chapter to record changes you make to the default system configuration You use the EXPRESSBUILDER CD ROM to create the RCU and Utilities diskettes Resource Configuration Utility RCU The Resource Configuration Utility is used to configure your system The RCU can be used to configure the memory subsystem p
95. oblem Solving Table 5 2 BIOS Messages Nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette tests Check or to see that the drive is defined with the proper diskette type in Setup Diskette drive B error and that the diskette drive is correctly attached Entering SETUP The Setup program is starting Extended RAM Failed at offset nnnn Extended memory is not working or is not properly configured at offset nnnn nnnn Extended RAM passed Where nnnn is the amount of RAM in kilobytes successfully tested Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address in System Extended or Shadow memory which failed the memory test Each 1 one in the map indicates a failed bit Fixed Disk 0 Failure Fixed disk is not working or not properly configured Check to see if the or fixed disk is attached properly Run Setup to be sure the fixed disk type Fixed Disk 1 Failure is correctly identified or Fixed Disk Controller Failure Incorrect Drive A type run SETUP Type of floppy drive is not correctly identified in Setup or Incorrect Drive B type run SETUP Invalid NVRAM media type Problem with NVRAM CMOS access Keyboard controller error The keyboard controller test failed You may have to replace the keyboard or controller Keyboard error nn The keyboard is not working BIOS di
96. oblems with the Network a PNP Installation Tips a BIOS Users Information Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS system and disk status user information Z CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes probl
97. om each of the power supplies must be plugged into the same common ground power outlets Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Press the push button power on off switch on the front panel Verify that the system power on LED is lit If it is not lit ensure the ac power cords are connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices Setting Up the System 2 15 N CAUTION Always allow POST to complete before powering down your system If you have problems powering on your system refer to Chapter 5 Problem Solving After you have successfully powered on your system insert the EXPRESSBUILDER CD ROM into the CD ROM device reboot the system and follow the screen prompts to run EXPRESSBUILDER 2 16 Setting Up the System Configuring Your System a Overview a Resource Configuration Utility RCU a BIOS Setup Utility a Using the Utilities Diskette Optionals RAID Controllers a Configuring System Board Jumpers Overview Configuration and setup utilities are used to change your system co
98. onfigured for the system W Are you using the software correctly m Ifother software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following If you are running the software from a diskette or CD ROM try a new copy of the software m If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed m Ifthe problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective m Ifthe problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures W If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again
99. or 5 18 Problem Solving Beeps EB 433 4 initialize all vectors E2 E3 E4 E5 E6 E7 E8 E9 EA EB ED EE 4 3 4 1 Boot the Flash program 4 3 4 2 Initialize the boot device 4 3 4 3 Boot code was read If the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2E 0B10 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits 4 3 2 4 Do a complete RAM test Problem Solving 5 19 System Cabling System Cabling Static Precautions a Standard Configuration a RAID Configuration System Cabling This appendix contains information and procedures on cabling configurations used in your system The cabling configurations include m Standard Configuration m RAID Configuration Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Standard Configuration Your system is cabled using a single channel on board Adaptec 7860 controller and a single on board Adaptec 7880 controller The Ada
100. or system memory expansion to 512 MB ECC generation checking is provided for detection and correction of memory errors Note Only use DIMMs approved for use in this server system Call your customer service representative for information I O Expansion Slots The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI local bus and ISA connectors The system board offers two dedicated PCI slots three dedicated ISA slots and one shared slot The system board contains four ISA I O input output expansion slots Figure 1 5 A The ISA architecture supports 16 bit memory addressing and 16 bit data transfers The system board also contains three PCI bus I O expansion slots Figure 1 5 C The PCI architecture supports 32 bit memory addressing and 32 bit data transfers One of these slots shares a common chassis I O expansion slot with one of the ISA slots if you use this slot as a PCI slot you cannot use it as an ISA slot Real Time Clock Calendar BIOS The real time clock provides system clock calendar information stored in a non volatile memory The real time clock battery provides power backup for the real time clock A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and manage
101. out Saving Exits the program without saving any changes you have made in this Changes session Previous selections remain in effect Get Default Values Displays default values for all Setup menus Useful if BIOS detects a problem with the values stored in CMOS Load Previous Reverts to previously saved values if the new values have not been saved to Values CMOS Using the Utilities Diskette The utilities diskette contains the SCSISelect Utility and an Event Log Reader Utility amp Note Because of license restrictions the Utilities diskette as created by the EXPRESSBUILDER CD ROM is not bootable In order to use this diskette you must make it bootable To run the Utilities diskette perform the following procedure Note Perform Step 2 of this procedure the first time you use the utilities diskette This step enables the diskette to be MS DOS bootable 1 Using the EXPRESSBUILDER CD ROM create the Utilities diskette 2 Insert the Utilities diskette into floppy disk drive A At the C prompt type SYS A Press ENTER MS DOS system files are copied onto the diskette Your Utilities diskette is now bootable 3 Reboot the system with the Utilities diskette in Drive A 4 The MS DOS Startup Menu displays See Table 3 6 3 12 Configuring Your System Table 3 6 MS DOS Startup Menu MENU OPTIONS DESCRIPTION Read the System Event Log Executes the Log Display Utility which displays any events stored
102. paper copy of configuration Referring to the worksheets could make your reconfiguration task easier Problem Solving 5 11 Observe the safety and ESD precautions stated at the beginning of this chapter Turn off all connected peripherals turn off system power and disconnect the AC power cord Remove the side cover Refer to the Upgrades and Options chapter for information on removing the side cover You do not need to remove the system board from the chassis and you probably do not need to remove any add in boards Locate the CMOS configuration jumper at the edge of the system board toward the front of the system Refer to the Configuring Your System chapter for information on the location of the CMOS jumper Move the CMOS CLR jumper from the CMOS Protect setting on pins and 2 to the CMOS Clear setting on pins 2 and 3 6 Reinstall the side cover for your safety and connect the power cord to the system 7 Power on the system POST starts and halts displaying an Invalid CMOS Settings 8 9 error Turn off the system and disconnect the power cords Again remove the side cover 10 Move the CMOS CLR jumper from pins 2 and 3 back to pins 1 and 2 the Protect CMOS memory position 11 Reinstall the side cover and connect the power cords 12 Turn the system on Run BIOS Setup F2 to verify the correct settings Refer to Chapter 3 for information on running BIOS Setup Bootable CD
103. pe of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a compute
104. pgrades 2 2 Setting Up the System Unpacking the System A WARNING Your system weighs approximately 65 pounds 29 25 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Rack Mount Subsystem Assembly This section provides the instructions for assembling the rack mount server unit into a standard EIA 19 inch rack cabinet Before You Begin Before you begin please review the following cautions warnings and general guidelines A WARNING Be sure that power to the system is turned off and unplugged All voltage is removed only when the power cords are unplugged W Avoid excessive vibration and shock Dropping an electronic component can cause serious damage Do not disconnect or remove parts other than those specified in the procedure m Do not touch I O connector pins All screws are phillips head unless otherwise specified m Oncompletion of any assembly or reassembly perform a power on test If a fa
105. pping a hard disk drive remove its carrier from the SCSI hard disk drive bay and perform the following procedures N CAUTION Depending on the drive fault the drive may be still spinning when you remove it Follow the next steps exactly when removing drives m Pull the disk carrier handle out m Pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down m Remove the carrier from the drive bay 4 Remove the hard disk drive from the disk carrier 5 Remove the new drive from its protective wrapper and place on an antistatic surface CAUTION Observe static precautions Use an antistatic wrist strap 6 Record the drive model and serial numbers in the equipment log 7 Install the drive on the drive carrier 4 20 Upgrading Your System Place the drive on the carrier with its connector facing the back of the carrier m Turn the drive and carrier over and secure the drive in the carrier with the four screws supplied with the disk drive Figure 4 12 Securing the Drive in the Carrier 8 Install the drive carrier with drive into the bay as follows Close the drive carrier handle Align the drive carrier with the bay guide rails Slide the drive carrier into the bay until it docks with the SCSI backplane connector Figure 4 13 Installing a Disk Carrier into the Bay Upgrading Your System 4 21
106. ptec 7860 controller supports the standard internally mounted CD ROM The Adaptec 7880 contains a SCSI controller that uses a PCI bus master interface Internally the controller is capable of operations using either 8 or 16 bit SCSI providing 10 MB s Fast 10 or 20 MB s Fast 20 throughput or 20 MB s Ultra or 40 MB s Ultra wide throughput As implemented on the system board this controller attaches to an Ultra 2 SCSI backplane that supports up to seven Ultra 2 SCA drives A 3 5 inch diskette drive is also installed in all systems and interfaces separately to the system board Referring to Figure A 1 a 68 pin wide SCSI interface cable K is connected to the SCSI connector J in the upper edge of the system board This cable connects to the front of the hard disk drive s SCSI backplane V The IDE interface cable is not connected to the IDE connector U towards the left edge of the system board Instead it is in the accessory box Optional internally mounted SCSI removable media devices may be connected to the SCSI controller connector or optional internally mounted IDE removable media devices may be connected to the IDE controller connector When adding or removing IDE devices consider the following Note Only one IDE cable is supplied with the system A 2 System Cabling The system board supports a primary IDE channel connector which supports two devices A first master device and a second slave devi
107. r handles See also byte Glossary 1 BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits C cache memory A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation coprocessor See math coprocessor
108. re hard disk drives in your system check the following W Is the optional disk controller board fully seated in the system board connector Is the disk drive seated properly Are the jumpers on the system board set correctly Is the hard disk controller properly configured in Is the hard disk activity LED cable connector plugged into the optional controller board if present If you received error messages refer to the Error Messages section for information about error messages If you did not receive error messages run the RCU to make sure that the hard disk drive is configured with the correct parameters For information about running the RCU refer to Chapter 3 Configuring Your System If the problem persists there may be a problem with the hard disk drive the optional controller board system board drive signal cable or LED connector Contact your service representative for assistance CD ROM Drive Activity Light Does Not Light Check the following Problem Solving 5 9 Is the power and signal cable to the CD ROM drive properly installed Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured Is the onboard IDE controller enabled Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operat
109. res a jumper change change only the jumper setting for that condition Otherwise keep the jumper at its factory setting System Cabling A 5 ts Figure A 3 RAID System Cable Configuration L 2 P 2 a 0 K an A Device internal SCSI termination resistors C Narrow SCSI interface cable Internal SCSI termination resistors not installed G Front panel connector Diskette drive connector Wide SCSI interface cable System board IDE connector D OE DAC960 RAID controller in PCI slot J11 B m Narrow SCSI devices in upper peripheral bays including SCSI CD ROM drive Narrow SCSI connector 50 pin 3 5 inch diskette drive Diskette interface cable Wide SCSI connector 68 pin Wide SCSI Hard disk drives in internal bays I O riser board SCSI distribution panel A 6 System Cabling Narrow SCSI Cable 50 pins To HDD SCSI Distribution Panel Ultra Wide SCS
110. rting with the bottom drive Fill the bays bottom to top m If an individual SCSI drive fault LED yellow light is on steadily this indicates that the drive has been flagged as faulty by the RAID host controller Follow the procedure described in this section to remove the faulty drive and swap in a good one amp Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts CAUTION Drive manufacturer s caution against moving a disk drive that is still spinning because of possible damage to the drive After you determine which drive has been flagged as faulty the procedure is the same to swap a drive or to install one for the first time Installing or Swapping a Hard Disk Drive 1 Open the front door as shown in Figure 2 4 2 If installing a hard disk drive in a disk carrier for the first time perform the following procedures m Pullthe handle out of the disk carrier s front panel and remove the front panel from the SCSI hard disk drive bay Upgrading Your System 4 19 Figure 4 11 Removing the Disk Carrier s Front Panel m Go to step 5 3 If swa
111. s BITBLT m Display power management system m Supports 72Hz refresh non interlaced at 640x480 800x600 1024x768 or 1280x1024 resolutions m Displays of up to 16M colors at 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions Peripheral Controller The advanced integrated peripheral controller supports two serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different COM ports and can be enabled separately When disabled serial port interrupts are available to add in boards 1 10 System Overview Parallel Port One IEEE 1284 compatible 25 pin bidirectional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt When disabled the interrupt is available to add in boards External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard connectors for VGA monitor 2 serial port connectors and a parallel port connector System Security The front panel of the tower based system contains a mechanical lock to prevent access to the front of the computer chassis In addition each side cover contains a padlock
112. s a selected board to a different slot Set date Maintain system Enables viewing and changing Configuration CFG files and System configuration diskette Configuration Information SCI files Exit from this utility Exits from the RCU 6 Select Learn about configuring your computer from the RCU Main Menu and press ENTER if you need information on system configuration Read through the information and press the F10 key when you are done Configuring Your System 3 3 7 Using the Up and Down arrows highlight Configure Computer and press ENTER The Resource Configuration Utility Menu shown in Table 3 2 displays The keys that are active while viewing a screen are displayed on the bottom of the screen amp Note Press the F1 key at any time for help and additional information on each option To return from help press the ESC key 8 Select Step 1 Important Resource Configuration information and press ENTER to learn more about the Resource Configuration Utility 9 Select Step 2 to add an ISA board to your system Refer to ISA Board Configuration page 3 5 Table 3 2 Resource Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1 Important Resource Provides information on the Resource Configuration configuration information program and how it differs from ISA board configuration Step 2 Add or remove boards Lists automatically detected boards and enables manually adding moving and removing boards
113. s powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S SAF TE SCSI Accessed Fault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer 8 Glossary S
114. scovered a stuck key and displays the scan code nn for the stuck key Keyboard locked Unlock key switch Unlock the system to proceed Monitor type does not match CMOS Monitor type is not correctly identified in Setup Run SETUP Operating system not found The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified Parity Check 1 nnnn A parity error was found in the system bus Parity Check 1 or the I O or bus Parity Check 2 BIOS attempts to locate and display the address Parity Check 2 nnnn on the screen If it cannot locate the address it displays Press F1 to resume F2 to Setup Displayed after any recoverable error message Press F2 to enter SETUP Optional message displayed during POST Can be turned off in Setup Previous boot incomplete Default Previous POST did not successfully complete POST loads default configuration used values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail On systems with control of wait states improper Setup settings can also terminate POST and cause this error on the next boot Run Setup and verify that the wait state configuration is correct This error is cleared the next time the system is booted Real time clock error Real time clock fails BIOS test May require board repair Shadow Ram Failed at offset nnnn
115. sing This Guide vii Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life N CAUTION Cautions indicate situations that can damage the system hardware or software amp Note Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter W Text or keystrokes that you enter appear as boldface type For example type abc123 press ENTER m File names are printed in uppercase letters For example AUTOEXEC BAT Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available at the time your user s guide was developed W Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully m Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure the Windows NT v4 0 Network Operat
116. t and away from the chassis Upgrading Your System 4 3 Figure 4 1 Removing a System Side Panel Installing a Side Panel 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Secure the three side panels thumbscrews amp Note your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system 4 4 Upgrading Your System Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include m Replacing the Non Volatile Memory m Replacing the real time clock battery m Installing or removing a processor m Installing or removing DIMMs CAUTION Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Non Volatile Memory You may need to replace the non volatile memory because of its internal integral lithium battery life span Contact your
117. te Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Support Removable Disks Boot Only Under BIOS as Fixed Disks Display lt Ctrl A gt Messages During BIOS Enabled Initialization BIOS Support for Bootable CD ROM Disabled l BIOS Support for Int13 Extensions Enabled No effect if BIOS is disabled Do not remove media from a removable media drive if it is under BIOS control 3 Set to Disable if NetWare 3 12 or 4 11 Network Operating System is installed Exiting SCS Select To exit SCSISelect press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Optional RAID Controller Factory Installed Controllers The RAID options available for your system are the dual channel Mylex AcceleRAID 150 SecuRAID 110 and Mylex AcceleRAID 250 SecuRAID 210 Controller boards which gives your system the added security of fault tolerance If you order a system with a RAID controller the system is pre configured at the factory Refer to the RAID Configurations table below to determine how the RAID controller was configured at the factory If you want to reconfigure disk arrays and logical drives you must run the AcceleRAID 150 or AcceleRAID 250 BIOS Configuration Utility if you want to change the RAID level you must run the Mylex Disk Array Controller Utilities DACCF software Refer to the AcceleRAID 150 or AcceleRAID
118. tem except the keyboard and video monitor 2 Make sure the system power cords are plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power LED Does Not Light on page 5 7 Monitoring POST Each time you turn on the system the power on self test POST runs automatically and checks the system board CPU memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test If you do not want to wait for it to complete you can terminate it by pressing CTRL ALT S Press F2 key if you want to run SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display puts out a series of long and s
119. the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped P Check the system for condensation If condensation exists allow it Vana to evaporate before powering on the system Keep the system away from dust sand and dirt x Using This Guide Using This Guide xi System Overview a Overview System Chassis Power Supply a Peripheral Bays SAF TE SCSI Accessed Fault Tolerant Enclosure Board a System Board Features a System Security Overview This server is a modular multiprocessing server based on the Intel Pentium II chip set The combination of computing performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic conne
120. tic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Opening the Front Door To open the front door see Figure 2 4 in Chapter 2 4 2 Upgrading Your System Removing a Side Panel To install options in your system you must remove the side panel on the left side of the system as viewed from the front The side panel on the right side of the system as viewed from the front only has to be removed when adding removable media devices The right side panel removes in the same manner as the left side panel N CAUTION For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices and then Unplug the system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with three thumbscrews Loosen the thumbscrews securing the side panel 3 Slide the side panel toward the rear of the chassis This unlocks the locking fingers behind the side panel 4 Pull the side panel ou
121. tor for the module Figure 4 4 is keyed so it can only be inserted one way Position the module over the socket on the board and press down evenly on the module until it seats correctly Move the CPU 2 jumper J50 from pins 2 3 to pins 1 2 Figure 3 1 Replace the side panel and turn on the system Removing a Processor Refer to Figure 4 6 while performing the following procedures To remove an Pentium II processor 1 eS Power off the system and remove the side panel as described on page 4 3 amp Note Observe static precautions Use an antistatic wrist strap Remove the processor module from the CPU 2 socket by pressing the release latches on either side of the module and pulling the module out of the mounting bracket Remove the heat sink support pins from the heat sink support base and remove the heat sink base Install a terminator card into the CPU 2 socket Remove the CPU 2 voltage module Move the CPU 2 jumper J50 from pins 1 2 to pins 2 3 Figure 3 1 Replace the side panel and turn on the system Upgrading Your System 4 9 DIMMs The system board contains four DIMM sockets labeled J17 through J20 Figure 4 5 Each socket can hold a single 72 bit DIMM module with 32MB 64MB or 128MB of memory When all four sockets are populated the system board supports a maximum of 512MB of memory with 128 DIMMs A DIMM should be installed in the bottom J20 socket When you install additional DIMMs you m
122. ts operation is independent of the operating system in your server Refer to Chapter 4 in this User s Guide for information on installing an add in option board Refer to Chapter 4 of the AcceleRAID 150 or AcceleRAID 250 Installation Guide for information on running the AcceleRAID 150 or AcceleRAID 250 BIOS Configuration Utility DACCF Configuration Utility The DACCE utility is included with the RAID controller The AcceleRAID 150 and the AcceleRAID 250 support various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the DACCF Configuration Utility prior to installing your Network Operating System For an explanation of this utility refer to the Disk Array Controller Configuration Utilities Manual that was shipped with the controller Chapter 2 Preparing the Array covers array hardware preparation configuration and initialization After completing the steps in Chapter 2 you can install your Network Operating System Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section amp Note Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Configuring Your System 3 17 The system board jumpers enable you to set specific operating parameters
123. u prompt 5 Select the System Board 6 Page down until you reach the Boot Subsystem Group It is toward the end of the groups 7 Find and select the option that says Display F2 for Setup Message during POST 8 Press Enter to display the option menu 9 Select Enable and press Enter 10 If you are finished editing the settings for the system board press Esc This takes you back up to the main menu Step 3 11 Press Esc again to return to the main RCU menu 12 Select Step 4 Save Configuration Once you select this step the changes are immediately saved into an INF file a CMS file and nonvolatile memory 13 Press Esc to exit the RCU You will be prompted to reboot the system or simply exit to the command line prompt You ll need to reboot the system to let your changes take effect but first remove the RCU diskette drive Then press F10 to reboot You should now see the F2 prompt displayed at bootup Enable F2 Prompt by Changing a Jumper and Using RCU If you do not have an RCU diskette or CD available you can clear CMOS memory to enable the F2 prompt This means you must change a jumper on the system board run the RCU save your changes and change the jumper back to the default setting CAUTION This procedure resets to default settings Clearing CMOS memory resets RCU and Setup settings to their defaults not just the CMOS CLR setting Before proceeding check that you have a backup
124. uit cards hot swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted IC Integrated Circuit An electronic device that contains miniaturized circuitry ISA Configuration Utility The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte Glossary 5 L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to sp
125. ult occurs verify that the assembly or reassembly was performed correctly If the problem persists see Chapter 5 Problem Solving Setting Up the System 2 3 Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Assembly This section describes how to assemble your rack mount server unit into a standard EIA 19 inch rack cabinet Z CAUTION Ensure that the location of the rack mount server unit does not create an unstable condition when installed in the rack cabinet 1 Select an appropriate location in your rack cabinet for the rack mount server unit To improve rack stability mount heavier items towards the bottom of the rack cabinet amp Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components 2 Locate the two support brackets D Using four self tapping screws E supplied with the rack cabinet for each support bracket attach the two support brackets to the vertical mounting rails A and B of the rack cabinet 3 Install the four caged nuts C that secure t
126. ust start with the first empty socket above DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the top edge of the system board 5000 Figure 4 5 Inserting Memory DIMMs 4 10 Upgrading Your System Installing DIMMs When properly installed the DIMM module is oriented at an angle of 90 degrees relative to the system board 1 Power off the system and remove the side panel as described on page 4 3 Note Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 2 Holding the DIMM module only by the edges remove it from its antistatic package 5 6 DIMMs are keyed so they can only be inserted one way Position the DIMM over the socket on the board Figure 4 5 A and B The notches in the bottom edge of the DIMM mates with the raised bumps in the DIMM socket Press down evenly on the DIMM until it seats correctly The white lev
127. ype fos 1 1 2 3 initialize systemhardwae O O00 O o8 1 1 3 1 Initialize chipset registers with initial POST values SetinPOSTflag O O 000000 09 1 1 3 2 Set in POST flag Initialize Power Management 5 16 Problem Solving BIOS ROM checksum Initialize interrupt vectors Initialize BIOS interrupts 4C 2 1 4 Display copyright notice Display CPU type and speed Test RAM between 512 and 640K 60 2 3 1 1 Testextendedmemoy S y O 66 2323 Configure advanced cache registers y O 68 2 3 3 1 Enable external and CPU caches O Problem Solving 5 17 Check for configuration errors Test real time clock Check for keyboard errors Set up hardware interrupt vectors Test coprocessor if present 80 3 1 1 1 Disable onboard VO pons SSS O 86 3 1 23 Reinitialize onboard VO pors 90 3 2 1 1 initialize hard diskdrives o O 96 3 223 Clear huge ES segment register O 98 3 2 3 1 Search for option ROMs One long two short beeps on checksum failure Set up Power Management Enable hardware interrupts Scan for F2 keystroke 3 4 1 1 Be 3 4 2 3 Check password optional Clear global descriptor table Clear imm checkers s443 Hec 35 CO 4 t t 1 TrytobootwihinTi9s oS O DO 4211 Interrupt handler error Unknown interrupt error Pending interrupt error pe 4223 Initialize option ROM error DB 4 2 3 1 Shutdown err

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