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NEC Express5800/LE2200 User's Guide

1. A Device internal SCSI termination resistors C Narrow SCSI interface cable E Internal SCSI termination resistors not installed when optional internal narrow SCSI devices are used G Front panel connector I Diskette drive connector K Wide SCSI interface cable M System board O External narrow SCSI cable Q SCSI terminator S IDE Tape drive slave device U IDE connector W RAID channel 0 cable connector System Cabling a SERERE x Optional narrow SCSI devices in upper peripheral bays Narrow SCSI connector 50 pin 3 5 inch diskette drive Diskette interface cable Wide SCSI connector 68 pin Wide SCSI Hard disk drives in internal bays 1 riser board External narrow SCSI device IDE CD ROM drive master device IDE interface cable DAC960 RAID controller in PCI slot J11 Activity cable to J 42 Appendix Memory Configurations Contents Memory DIMM Configurations ssssssssssm m 1 _____ l Memory DIMM Configur
2. 5 25 front panel peripheral bays 1 44 MB 3 5 diskette drive Fan Speaker System board Power supply behind 3 5 disk drive bay 3 5 disk drive bays Security Loop q A OA Each system contains the following major components The 300 watt power supply is switch selectable for 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration Features 2 4 Peripheral Bays CD ROM Drive Diskette Drive Security Loop The system supports a variety of single ended standard PC AT compatible peripheral devices The chassis includes these peripheral bays m 3 5 inch front panel bay for a 3 5 diskette drive m 5 25 inch front panel bays for mounting 3 half height 5 25 inch peripheral devices diskette drive tape drive or CD ROM drive not a hard disk drive m Internal disk drive bays for mounting four SCSI hard disk drives 1 to 1 63 high hard disk drives only The system includes a 5 25 IDE CD ROM drive installed in the top slot of the
3. poda asa poda poso Sooo L3 Upgrades and Options 4 14 Installing DIMMs When properly installed the DIMM module 15 oriented at an angle of 90 degrees relative to the system board 1 Power off the system and remove the side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 2 5 Holding the DIMM module only by the edges remove it from its antistatic package DIMMs are keyed so they can only be inserted one way Position the DIMM over the socket on the board Figure 4 6 A and B The notches in the bottom edge of the DIMM mates with the raised bumps in the DIMM socket Press down evenly on the DIMM until it seats correctly The white levers on the sockets are not tools to aid in the insertion only to keep the DIMM s in place and to aid in extraction The levers should click in place once the DIMM is fully inserted Repeat the above steps to install any remaining DIMMs 6 Replace the side panel and turn on the system Upgrades and Options Removing DIMMs Option Boards Notice Use extreme care when removing a DIMM
4. Model Type CPU 2 CPU 1 3 25 Model 54 18 8 Model Type J53 Reserved 099 088 ERE o pad lala paz Baden HD Activity 2 J51 1 3 a J50 3 2 J49 1 3 J612 Model Type Reserved J7A FLASH Code J6A J5A J4A J3A CPU Speed J2A CPU Speed JIA J27 J25 J26 c s J29 Reserved J7B J6B Reserved 1 t Reserved t CPU Speed J5B CPU Speed F Model J4B CPU Speed n Reserved J3B 1 Password Clear J2B 1 CMOS Clear J1B
5. BRI DU BD DOMI Ren 1 El B B iB Replacing the Non Volatile Memory Y ou may need to replace the non volatile memory because of its internal integral lithium battery life span Contact your sales representative or dealer for a list of approved devices Its located on your system board as shown in Figure 4 3 Notice the dot on the chip This dot will assist you in correctly positioning the chip on the system board Caution Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Notice Observe static precautions Use an antistatic wrist strap Upgrades and Options Figure 4 3 Non Volatile Memory Location El m e
6. 25 Front Panel ido eoa AR A es tuum cred 26 Removing the Front 26 Installing the Front 27 Removing EMI Shields and Filler Panels 28 Removable Media 29 Installing a 5 25 Inch 30 Removing a 5 25 Inch 33 3 5 Inch Diskette Drive 34 Removing the 3 5 Inch Diskette Drive 34 Replacing the 3 5 Inch Diskette Drive 4 1 T Caution Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Notice Operating your system with the side panel removed can damage your system components For proper cooling and airflow always replace the side panel before powering on your system Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by weari
7. J52 Model Type Reserved J28 Configuring Your System 3 26 Table 3 9 System Board Jumper Configurations Wai Default A Default Setting 3 FLASH Code FLASH reprogramming BIOS not write protected FLASH 1 2 1 2 power protection update BIOS write protected no FLASH update 2 3 Reserved 1 2 CPU Speed Used with jumpers at Refer to Table 3 10 to set CPU speed Dependent on J1A J2A J3A 5 and Bus CP Freq 1 4 pins 1 2 Bus CP speed of installed J5B to set CPU speed Freq 1 2 1 3 2 5 or 2 7 pins 2 3 CPU CPU Speed Used with jumpers at Refer to Table 3 10 to set CPU speed Dependent on J1A J2A J4A J5B and Bus CP Freq 1 3 or 2 7 pins 1 2 speed of installed J5B to set CPU speed Bus CP Freq 1 2 1 4 or 2 5 pins 2 3 CPU CPU Speed Used with jumpers at Refer to Table 3 10 to set CPU speed Dependent on J1A J4A J5B and Bus CP Freq 1 2 1 3 1 4 2 5 or 2 7 speed of installed J5B to set CPU speed pins 2 3 CPU CPU Speed Used with jumpers at Refer to Table 3 10 to set CPU speed Dependent on J2A J3A J4A J5B and Bus CP Freq 2 5 or 2 7 pins 1 2 speed of installed J5B to set CPU speed Bus CP Freg 1 2 1 3 or 1 4 pins 2 3 CPU Required on factory default 1 2 Required on factory default 1 2 CPU Speed Used with jumpers at Refer to Table 3 10 to set CPU speed Dependent on J1A J2A J3A and J4A Bus Freq
8. 12 Power LED Does Not 12 System Cooling Fans Do Not 13 No Characters Appear On 14 Characters are Distorted or 15 Incorrect Or No Beep 15 Floppy Disk Drive Activity LED Does Not Light 16 Hard Disk Drive Activity LED Does Not Light 17 Problems with Application 18 BIOS User s Information sess 19 Error and Status 19 Messages and Beep 22 5 1 This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS user information Warning The DC push button on off switch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from
9. Gan els q Wen DD 600 DD DE Ck HIC DIDI ee Pao m El s n O O AC ci el a ISA expansion slots BIOS PCI expansion slots RAID connector reserved Optional Video DRAM sockets 2 I O riser board connector Configuration jumpers DIMM Sockets 4 IDE connector Wide SCSI connector Narrow SCSI connector lt O AI ROZOZ ZE U T Front panel connector Diskette connector CPU 2 optional Voltage Module 2 optional Voltage Module 1 CPU 1 Speaker connector Fan connector Real time clock battery Non volatile memory Reserved Features 2 6 Pentium Processor System Memory I O Expansion Slots Features The system can include one or two Pentium II processors mounted on the system board The board also contains voltage regulators Figure 2 3 O and P to power each processor The primary Pentium 11 processor plugs into a socket on the this board Figure 2 3 Q This processor features a 512 KB cache ECC generation checking is provided for detection and correction of cache errors An optional second Pentium II processor Figure 2 3 enhances performance and enables symmetric multiprocessing SMP Both processors access the same memory 1 0 space and tasks can run on either CPU if your operating system OS supports SMP
10. 3 Squeeze the plastic tabs inside the front panel so they clear the chassis slots Figure 4 12 B 4 Pull the left side of the panel out slightly until the power and reset buttons are free Slide the panel to the right until the panel tabs come out of the slots in the chassis Figure 4 12 C Figure 4 12 Removing the Front Panel Upgrades and Options 4 27 Installing the Front Panel 1 Insert the metal tabs of the front panel into the slots on the right side of the chassis Figure 4 13 Squeeze the front panel and the chassis together along the left side so the tabs snap into their slots Replace and tighten the screw 2 Install the side panel as described earlier in this chapter 3 Power on the system as described earlier in this chapter Figure 4 13 Installing the Front Panel Upgrades and Options 4 28 Removing EMI Shields and Filler Panels 1 Power off the system as described earlier in this chapter Remove the front panel as described earlier in this chapter The EMI Electromagnetic Interference shield is released by pressing the tab on the left side of the shield to right Remove the EMI shield covering the bay into which you are installing a peripheral device Save the shield for reinstallation See Figure 4 14 A Remove the screws and filler panel covering the bay into which you are installing a peripheral device Save the panel and screws for reinstallation See Fig
11. If you wish to configure the adapter or a device select Configure View Host Adapter Settings Configuring Your System 3 21 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens Up and down arrows move from one parameter to another within a screen KEY Selects an option ESC Moves back to previous screen or parameter or ame Table 3 7 shows the normal settings for the SCSISelect Utility and provides a place for you to record any changes you make to these settings Table 3 7 SCSISelect Setup Configurations OPTION OR DISPLAY ONLY CONFIGURATION Boot Device Options PressENTERformenu BotTagelD BootLUN Number SCSI Device Configuration PressENTERformenu Initiate Sync Negotiation es Maximum Sync Transiter Rate 400 Enable Discomnection Yes E EA gt gt gt po i E Yes BIOS Multiple LUN Suppot Include in BIOS Scan 3 No effect if BIOS is disabled Set to 40 0 for AIC7880 or 10 0 for AIC7860 4 Yes Yes no t i Yes Configuring Your System 3 22 Table 3 7 SCSISelect Setup Configurations Continued RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION Extended BIOS Translation for DOS Drives gt 1 Enabled GByte Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Support Removable Disks Boot Only Under
12. The Steps in configuring your computer screen is displayed At this screen select Step 4 Examine switches or print report and press ENTER The Step 4 Examine switches or print report screen is displayed The boards marked with an arrow indicate that the boards in your system may have jumpers and switches that you must physically verify or that a software statement with additional information about the board is provided Select Done by pressing F 10 Note If the ISA board you are adding to the configuration does not have switches jumpers software statements or connection information an Information message appears on screen Press ENTER and proceed to the next step The Steps in configuring your computer screen is displayed At this screen select Step 5 Save and exit and press ENTER The Save and exit screen is displayed At this screen select Save the configuration and restart the computer and press ENTER The Reboot screen is displayed At this screen press ENTER Now that you have reserved the system resources you can install the ISA board Configuring Your System 3 10 BIOS Setup Utility The BIOS Setup Utility like the RCU is used to change system configuration parameters This utility has some unique parameters and many parameters that are also configurable with the The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run Howeve
13. prompt is still displayed Changing the SCSISelect utility Display lt Ctrl A gt Message During BIOS Initialization parameter to Disabled prevents the prompt from being displayed In combination these parameters can be used to prevent access to the SCSISelect utility during boot Configuring Your System 3 20 Using the SCSISelect Utility To run the SCSISelect Utility perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk drive A 2 Power on the system The system boots up 3 The MS DOS Startup Menu displays See Table 3 6 4 Select 2 Execute Al C 78xx SCSISelect Utility from the MS DOS Startup Menu The SCSISelect Utility starts When SCSISelect detects more than one AIC 78xx host adaptors it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Selected SCSI Adapter 00 08h AIC7880 00 OBh AIC7860 3 Once you select the adapter the following screen is displayed SCREEN DESCRIPTION Configure View Host Adapter Configure host adapter Settings and device settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices 4 If you wish to format a disk verify disk media or display a list of devices and their SCSI Ids select SCSI Disk Utilities
14. 60 MHZ pins 1 2 speed of installed to set CPU speed Bus Freq 66 MHZ pins 2 3 CPU Reserved Reserved Model Type Used with jumpers at Required on factory default J25 J26 J27 J29 J51 J52 J53 and J54 to set server model type Reserved Lod Required on factory default 1 2 Password protection Password protection enabled 1 2 1 2 Password cleared protection off 2 3 i 1 2 1 2 2 3 1 2 1 2 a a R Uu W Password Clear CMOS Clear Real time clock CMOS RTC CMOS protection enabled protection RTC CMOS cleared to factory defaults Reserved All nine jumpers must be Required on factory default in Model Type Used with jumpers at Required on factory default 1 2 J4B J26 J27 J29 J51 J52 J53 and J54 to set server model type Configuring Your System a a c c a e a w 0 Ww 3 27 Table 3 9 System Board Jumper Configurations continued a EN E Default Setting Model Type Used with jumpers at Required on factory default 1 2 1 2 1 2 J26 J4B J25 J27 J29 J51 J52 J53 and J54 to set server model type Model Type Used with jumpers at Required on factory default 2 3 2 3 2 3 J27 J4B J25 J26 J29 J51 J52 J53 and J54 to set server model type Reserved Required on factory default 1 2 J28 3 Model Type Used with jumpers at Required on factory default 2 29 J4B J25 J26 J27 J51 J52 J53 and J54 to set server model type CPU 1 CPU 0 installed CPU installed
15. B4 Be 3 423 Check password optional Clear global descriptor table Clear parity checkers 3 4 4 3 Clear screen optional Check virus and backup reminders Try to boot with INT 19 4211 Interrupt handler error Unknown interrupt error D4 Pending interrupt error lps 4223 Initialize option ROM error 4231 Shutdowneror 4 2 4 1 4 2 4 3 Keyboard Controller Failure Problem Solving 5 26 Table 5 3 POST Tests continued Problem Solving Appendix System Cabling Contents Betore You Begin 1 Static Precautions i n ert Rae 1 Standard Configuration ssssssssssssssssssm enn 2 RAID Configuratio Nereden tege tb bep uude dad 5 1 This appendix contains information and procedures on cabling configurations used in your system The configurations include Standard RAID controller Before You Begin Warning The DC push button on off switch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wris
16. Figure 4 16 Installing a Device into the System Power Cable DRIVE POWER LOCATION CONNECTOR p Bo a sm A Upgrades and Options Removing a 5 25 Inch 1 4 33 Device Power off the system and remove the side panel as described earlier in this chapter Remove the front panel as described earlier in this chapter 3 Disconnect the power cable Figure 4 17 A and ribbon data cable B Figure 4 17 Removing a Device Squeeze the protruding plastic snap in rails Figure 4 17 C towards each other and carefully slide the device forward D Each plastic snap in slide rail is attached to the device with two screws An EMI ESD grounding clip is installed under each of the screw heads Remove and save the four screws four ground clips and two snap in slide rails from the device Install an EMI Electromagnetic Interference shield over the bay from which you removed the peripheral device Install the appropriate filler panel into the front panel Upgrades and Options 4 34 9 Replace the side panel and front panel and power on the system 10 Remove the drive serial number from the equipment log 3 5 Inch Diskette Drive You may need to replace the 3 5 inch diskette drive located in bay D Contact your sales representative or dealer for a list of approved devices Removing the 3 5 Inch Diskette Drive 1 Power off the system and remove the side panel a
17. Hold DIMMs only by their edges Place them on an antiststic surface do not side them across any surface Appying too much pressure can break the retaining clips or damage the socket slot Apply only enough pressure on the retaining clips to release the DIMM 1 Power off the system and remove the side panel as described earlier in this chapter 2 Remove the DIMM modules one at a time starting from the highest numbered sockets 3 To remove each DIMM gently spread the retaining clips Figure 4 6 C just enough so that you can pull the top edge of the DIMM B away from the clips 4 Carefully lift the DIMM away from the socket and store it in an antistatic package 5 Repeat the above steps to remove the remaining DIMMs 6 Replace the side panel and turn on the system This section describes how to install and remove ISA and PCI option boards The system board has three dedicated ISA bus expansion slots two dedicated PCI bus expansion slots and one combined ISA PCI expansion slot You can install one ISA board or one PCI board in the combined slot not both The expansion slots are shown in Figure 4 7 The high performance PCI local bus allows the adoption of newer networking technology such as ATM and 100 MB second Ethernet NICs with a minimum of effort and without concern for I O bottlenecks The PCI local bus offers up to 133 MB second bandwidth Upgrades and Options Figure 4 7 PCI and ISA Slot Locations
18. The system board contains four 168 pin DIMM sockets Figure 2 3 H The minimum system board configuration includes 32 MB of system memory 4 DIMM sockets allow for system memory expansion to 512 MB ECC generation checking is provided for detection and correction of memory errors The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI local bus and ISA connectors The system board offers two dedicated PCI slots three dedicated ISA slots and one shared PCI ISA slot The system board contains four ISA 1 input output expansion slots Figure 2 3 A The ISA architecture supports 16 bit memory addressing and 16 bit data transfers The system board also contains three PCI bus I O expansion slots Figure 2 3 C The PCI architecture supports 32 bit memory addressing and 32 bit data transfers One of these slots shares a common chassis O expansion slot with one of the ISA slots if you use this slot as a PCI slot you cannot use it as an ISA slot Real Time Clock Calendar BIOS IDE Controller SCSI Controllers The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery Figure 2 3 T provides power backup for the real time clock A BIOS Figure 2 3 B and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI
19. rta int 19 Using the SCSISelect 20 SCSISelect Configuration Settings 21 Exiting 5 515 1 22 Configuring the Optional RAID 22 Configuring System Board 24 Before You 24 Moving System Board Jumpers 28 Updating the BIOS ete rentre xx HERD REEF ERA 29 Resetting the CMOS NVRAM 30 Clearing and Changing the Password 30 3 1 Configuring Your System Configuration and setup utilities are used to change your system configuration You can configure your system as well as option boards you may add to your system using the Resource Configuration Utility RCU diskette Also several unique system parameters are configured using BIOS Setup which 15 stored in the system FLASH memory A diskette is not needed to run BIOS Setup A Utilities diskette contains the SCSISelect Utility and the Event Log Utility The Event Log Utility is used to read stored system event information The SCSI Select Utility is used if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation of these drives If your
20. EPROM and ROM Derived from digiT a bit is the smallest unit of information a computer handles See also byte The process of loading the operating system into memory bits per second The number of bits transferred in one second during serial communication such as modem transmission A group of eight bits Glossary 2 CD ROM drive Centronics port CGA CMOS COM1 or COM2 command configuration coprocessor CPU CRT D DC default density device driver disk drive DOS Glossary A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor Compact Disk ROM drive A type of mass storage device that reads information from a compact disk An industry standard parallel port See also parallel port Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors Complimentary M etal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL The name you can assign a serial port to set or change its address See also serial port An instruction that directs the computer to perform a particular operation The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation See math coprocessor Central Processing
21. ESE cp i cos INTERNAL SCSI TERMINATION RESISTORS an L 00 ODO Jio PCI mo da J9 PCI EE E A J6 ISA E pec E L J5 ISA a J3 ISA s E Cl 5500 0000 6000 O O O Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts Upgrades and Options 4 17 ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the RCU For details on running the RCU refe
22. ISA Plug and Play auto configuration A number of security reliability and management features also have been incorporated to meet vital server needs The system includes an IDE interface controller on the system board Figure 2 3 supporting a master and slave device This provides support for the internally mounted CD ROM master device and an optional slave device not IDE hard disk drives The system includes two onboard SCSI controllers providing both ultra wide Figure 2 3 K and fast narrow Figure 2 3 J SCSI support The fast narrow SCSI controller provides support for internally or externally mounted optional devices The wide SCSI controller provides support for four internally mounted ultra wide hard disk drives Features 2 8 Video Controller Peripheral Controller The system has a high performance SVGA subsystem that supports the following BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA m 1MB of Video Random Access Memory VRAM expandable to 2 MB Figure 2 3 E m 16 bit bus for high speed display memory access Hardware accelerated bit block transfers BITBLT m Display power management system Supports 72Hz refresh non interlaced at 640x480 800x600 1024x768 or 1280x1024 resolutions m Displays of up to 16M colors at 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions Note SVGA drivers may be require
23. Plug and Play ISA option board run the RCU to configure the system as described in the Configuring Your System chapter Upgrades and Options 4 22 Hard Disk Drives The system supports a variety of SCSI devices Contact your sales representative or dealer for a list of approved devices The internal hard disk drives are located in the 3 5 inch drive bay Figure 4 9 A Notice The system uses single ended SCSI host adapter and devices Failure to install single ended SCSI drive types can result in electrical damage to the host adapter and the peripherals Notice The Terminator Enable jumper must be installed in the last hard disk drive of the daisy chain cabling top drive bay 1 SCSI ID 0 The SCSI terminators must be removed from all other drives Figure 4 9 3 5 Inch Drive Bay Locations E SCSI ID ASSIGNMENT BAY DEVICE ADDRESS First Hard Disk 0 Second Hard Disk 1 Third Hard Disk 3 Fourth Hard Disk 4 BR UN e Upgrades and Options 4 23 Installing an Internal SCSI Hard Disk Drive 1 Power off the system and r
24. RCU the configuration information is written to non volatile memory The RCU also maintains the Setup configuration which is stored in the battery backed memory This means that when you exit the RCU the Setup and RCU configuration will agree with each other Configuring Your System Using the RCU 3 3 If you are adding a non Plug and Play ISA option board run the RCU before installing the board using procedures found in the Upgrades and Options chapter of this guide If you are upgrading system memory do so before running the RCU using procedures found in the Upgrades and Options chapter of this guide To use the RCU Notice The system can fail following improper configuration Always save the current settings before reconfiguring the system Note Because of license restrictions the RCU diskette as created by the EXPRESSBUILDER CD ROM is not bootable In order to use this diskette you must make it bootable 1 Power on the system 2 If the diskette drive is disabled enable it using the BIOS Setup utility explained later in this chapter Specify the correct type of diskette drive 3 Using the EXPRESSBUILDER CD ROM create the RCU diskette Note that the CD ROM refers to the RCU as the SCU Note Perform Step 4 of this procedure the first time you use the RCU diskette This step enables the RCU diskette to be MS DOS bootable 4 Insert the RCU diskette into floppy disk drive A At the CA prompt type SYS
25. Video BIOS shadowed The video BIOS is successfully copied to shadow RAM f your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving 5 22 Messages and Beep Codes Problem Solving Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not checksum to zero At the beginning of each POST test routine the BIOS outputs the test point error code to I O address 80h If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code signifying the test point code and attempting to display the test point error code on the upper left corner of the display screen BIOS derives the beep code from the test point error code as follows 1 The 8 bit hexadecimal error code is broken down to four 2 bit groups 2 Each group 15 made one based by adding one 3 Short beeps are generated for the number in each group For example a test point error code of 16 is indicated by a 1 2 2 3 beep code a single beep a burst of two beeps
26. a burst of two beeps and a burst of three beeps In addition BIOS writes a value of 16 on the upper left corner of the display screen and to 1 0 port 80h to enable debugging tools to identify the area of failure Table 5 3 is a list of the test point error codes written at the start of each POST test and the beep codes issued for terminal errors 5 23 Table 5 3 POST Tests Get CPU type 06 1 1 2 3 initialize system hardware Log 1 1 3 1 initialize chipset registers with initial POST values 09 11 132 SeinPOSTfag f the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means data bits 12 and 5 bits and 5 set have failed in the lower 16 bits Problem Solving 5 24 Table 5 3 POST Tests continued 60 2 3 1 1 Testextendedmemory 66 23 23 Configure advanced cache registers 68 2 3 3 1 Enable external and CPU caches 80 3 t 1 1 Disable onboard O pors as 3 1 2 3 Reinitialize onboard VO pors Problem Solving 5 25 Table 5 3 POST Tests continued 90 3 2 1 1 initialize hard diskdrives 222222 Disable A20 address line Les 3223 Clear huge ES segment register oS y O 98 3 2 3 1 Search for option ROMs One long two short beeps on checksum failure Set up Power Management Enable hardware interrupts 0 Scan for F2 keystroke Bo 1 1
27. bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities A device connected to and controlled by the computer such as an external disk drive or a printer The smallest element that is visible on a video display The resolution of a video display system is measured in pixels Power On Self T est Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also and SRAM Resource Configuration Utility The program that you use to change the configuration of your system This program also contains information about the hardwarein your system ThelC in your computer that maintains the time and date Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM An industry standard serial port See also serial port store information on a floppy disk hard disk magnetic tape or some other permanent storage device Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices Information sent sequentially one bit at a time The connector on the back of y
28. chapter Problem Solving 5 20 Table 5 2 BIOS Messages nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette or tests Check to see that the drive is defined with the proper Diskette drive B error diskette type in Setup and that the diskette drive is correctly attached Entering SETUP The Setup program is starting Extended RAM Failed at offset nnnn Extended memory is not working or is not properly configured at offset nnnn nnnn Extended RAM passed Where nnnn is the amount of RAM in kilobytes successfully tested Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address in System Extended or Shadow memory which failed the memory test Each 1 one in the map indicates a failed bit Fixed Disk 0 Failure Fixed disk is not working or not properly configured Check to or see if the fixed disk is attached properly Run Setup to be Fixed Disk 1 Failure sure the fixed disk type is correctly identified or Fixed Disk Controller Failure Incorrect Drive A type run SETUP Type of floppy drive is not correctly identified in Setup or Incorrect Drive B type run SETUP Invalid NVRAM media type Problem with NVRAM CMOS access the keyboard or controller and displays the scan code nn for the stuck key Monitor type does not match CMOS Monitor type is not correctly
29. front panel bays The system includes a 3 5 diskette drive installed in a front panel bay The drive supports 720 KB and 1 44 MB diskette media To physically lock the system insert a padlock not shipped with the system through the metal loop on the rear of the chassis System Board Features Features Each model includes a multiprocessor system board The system board offers a flat design with the processor and memory subsystems residing on the board Figure 2 3 shows the major components on the system board The following subsections describe the system board major components mm 0 I Uo Figure 2 3 System Board 2 5 com TET poa pogo pogo a 3 poda Oooo 0000 nun Aer DOs oom gt
30. identified in Setup Run SETUP Operating system not found The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified Parity Check 1 nnnn A parity error was found in the system bus Parity Check 1 or or the I O bus Parity Check 2 BIOS attempts to locate and Parity Check 2 nnnn display the address on the screen If it cannot locate the address it displays f your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving 5 21 Table 5 2 BIOS Messages Continued Press lt F1 gt to resume lt F2 gt to Setup Displayed after any recoverable error message Press lt F2 gt to enter SETUP Previous boot incomplete Default configuration used Optional message displayed during POST Can be turned off in Setup Previous POST did not successfully complete POST loads default values and offers to run Setup lf the failure was caused by incorrect values and they are not corrected the next boot will likely fail On systems with control of wait states improper Setup settings can also terminate POST and cause this error on the next boot Run Setup and verify that the wait state configuration is correct This error is cleare
31. record any changes you make to the settings To display the configuration settings select Step 3 under the Resource Configuration Utility Menu To edit any of the configuration parameters use the up and down arrows to highlight the desired configuration parameter and press ENTER Pressing F6 at this point allows you to edit any of the parameters resources IRQs DMAs I O ports or memory Table 3 3 RCU Configurations 0 manmew CONFIGURATION A CSCS Mouse Contraer Embed Rs mecoMMPori PORTaFen FFR HS mecOMMPon2 PORTzEN 2FRiNaS o IN ETE O DECmwle Embed Floppy SLOT 1 PCI Ethernet Controller PCI Function 1 Enabled Embedded PCI SCSI Controller PCI Function 1 Enabled Embedded PCI SCSI Controller PCI Function 1 Enabled Embedded PCI VGA Controller PCI Function 1 Enabled Standard VGA Resources Enabled A Configuring Your System 3 7 ISA Board Configuration If you want to add a non Plug and Play ISA board to your system that is not included in a cfg file use the following procedures to define and add the option board It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels DMA channels 1 0 port addresses or memory addresses that your ISA board uses You must run the and add the ISA board to the configuration before ins
32. system has been factory configured the RCU BIOS Setup or SCSISelect utilities do not need to be run unless you want to change the password or security features add option boards or devices or upgrade your system board There are some system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change This chapter provides procedures for running the RCU BIOS Setup and the Utilities diskette Also a section describing the system board jumper configurations is presented Several configuration tables are provided in this chapter to record changes you make to the default system configuration You use the EXPRESSBUILDER CD ROM to create the RCU and Utilities diskettes Configuring Your System 3 2 Resource Configuration Utility RCU The Resource Configuration Utility is used to configure your system The RCU can be used to configure the memory subsystem peripheral device subsystems and interface adapters RCU recognizes ISA Plug and Play boards and PCI boards and displays their configuration ISA non Plug and Play adapter boards must be added to the RCU configuration to reserve the resources required by the ISA boards After you add options using the RCU the system automatically configures and initializes them during system initialization at boot up The RCU stores the configuration information in the non volatile memory on your system When you exit the
33. the bottom To install the second Pentium II processor upgrade kit Warning f the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Power off the system and remove the side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 2 Remove the terminator card from the CPU 2 socket 3 Position the heat sink on the processor module and insert the heat sink clips that secure the heat sink to the processor 4 The processor module is keyed so it can only be inserted one way Position the processor over the CPU 2 socket on the board and press down evenly on the processor until the latches on both sides lock in place correctly Note Be sure the Pentium 11 module side latches are pushed all the way out Otherwise the module will not be locked into the socket 5 Locate the voltage module The connector for the module Figure 4 5 is keyed so it can only be inserted one way Position the module over the socket on the board and press down evenly on the module until it seats correctly 6 Move the CPU 2 jumper J 50 from pins 2 3 to pins 1 2 Figure 3 1 7 Replace the side panel and turn on the system Upgrades and Options 4 12 Removing a Processor Refer to Figure 4 5 while per
34. the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Problem Solving 5 2 Resetting the System There are two ways to reset the system Reset button Pushing the reset button clears the system memory restarts the POST and reloads the operating system Power off on Turning the power off and then on with the push button switch on the front panel has the same effect as pushing the reset button except that power is halted to all peripherals Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration Hardware failure is a less frequent cause If you have problems during initial system startup check the following Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 V ac or a NEMA 6 15R outlet 200 240 V ac Isthe line voltage selector switch on the back of the power supply set to the correct input voltage See Setting the Line Voltage in the Setting Up Guide Is AC available at the wall outlet 15 the power on off push button switch on the fron
35. 1 2 1 2 1 2 J49 CPU NOT installed 2 3 CPU 2 CPU 1 installed CPU installed 2 3 J50 CPU NOT installed Model Type Used with jumpers at Required on factory default J51 J4B J25 J26 J27 J29 J52 J53 and J54 to set server model type Model Type Used with jumpers at Required on factory default J52 J4B J25 J26 J27 J29 J51 J53 and J54 to set server model type Model Type Used with jumpers at Required on factory default J53 J4B J25 J26 J27 J29 J51 J52 and J54 to set server model type Model Type Used with jumpers at Required on factory default J54 J4B J25 J26 J27 J29 J51 J52 and J53 to set server model type HD Activity CPU SPEED Jumper Settings Configuring Your System 3 28 Moving System Board Jumpers Caution Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Notice Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the covers as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system Locate the position of the jumpers on the system board you are changing Refer to Figure 3 1 Tochange a jumper setting use a pair of needle nos
36. A Press ENTER MS DOS system files are copied onto the diskette Your RCU diskette is now bootable 5 Start the RCU by rebooting the system with the RCU diskette in Drive A When the RCU banner is displayed press ENTER and the System Configuration Utility Main Menu shown in Table 3 1 is displayed Configuring Your System 3 4 Table 3 1 Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring Provides basic instructions on resource configuration and using the Help your computer program Configure computer Lists automatically detected boards and enables manually adding moving and removing boards Plug and Play boards don t require configuration files If you ISA boards which require configuration files use Add or remove boards for a menu to enter or change ISA board configurations Refer to ISA Board Configuration found later in this chapter INSERT adds a board not detected or has not been installed DEL removes a selected board F7 moves a selected board to a different slot ETA date Enables and changing the date that the computer uses Setim time Enables Enables viewing and changing the time that the computeruses and changing the time that the computer uses Maintain system Enables viewing and changing Configuration CFG files and System a diskette EXA Information SCI files Exit from this Exit from this utility Exits from the Exits from
37. BIOS as Fixed Disks Display lt Ctrl A gt Messages During BIOS Enabled Initialization BIOS Support for Bootable CD ROM Disabled BIOS Support for Int13 Extensions Enabled E No effect if BIOS is disabled 2Do not remove media from a removable media drive if it is under BIOS control Set to Disable if NetWare 3 12 or 4 11 Network Operating System is installed Exiting SCSISelect To exit SCSISelect press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Configuring the Optional RAID Controller One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices RAID Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre configured at the factory Use Table 3 8 to determine how the RAID controller was configured at the factory If you want to change the RAID level or add additional hard disks to the array you must use the DACCF utility If you are adding the RAID controller to an existing system the DACCF utility allows you to configure your disk array before installing your network operating system Configuring Your System 3 23 Table 3 8 RAID Configurations Hard Drives Configured in Array 1 JBOD 1 JBOD Mylex RAID 7 JBOD is an acronym for Just a Bunch Of Disks Each drive can o
38. ESS ADDRESS SLOT 1 When more than 1 SCSI controller is plugged in use IRQ 14 for secondary controller non booting controller 2 For disk controllers plugged into slots and the onboard disk controllers the sequence for BIOS scanning to determine the primary Boot disk controller is ISA slots J3 through J6 PCI slot J11 Onboard 7880 SCSI PCI slots J10 Onboard 7860 SCSI PCI slot J9 It is recommended that the BIOS be disabled on all SCSI controllers except for the controller with the boot disk drive attached see The SCSISelect Utilities in the Configuring Your System chapter This saves memory address resources and provides control over the boot device independent of board slot locations 3 Additional IRQ s can be made available as follows Disabling Comm Port 1 IRQ4 is available Disabling Comm Port 2 IRQ3 is available Disabling Parallel Port IRQ7 is available 4 maximum of three LAN channels consisting of any combination of single or dual channel Install ISA LAN card in the first available ISA slot from the bottom Install PCI LAN card in the first available PCI slot from the top 5 A maximum of two SCSI controllers may be installed Install the first controller card in the top PCI slot and the second controller in the second from the top PCI slot Upgrades and Options Installing an Option Board 1 Power off the system and remove the side panel as described earlier in this chapter 2 Remove and save
39. Server LE2200 User s Guide m w Server LE2200 User s Guide m w Copyright O 1997 1998 Packard Bell NEC Inc Trademarks Adaptec is a registered trademark of Adaptec Corporation INTEL 15 a registered trademark of Intel Corporation Mylex is a trademark of Mylex Corporation MS DOS is a registered trademark of Microsoft Inc Pentium is a registered trademark of Intel Corporation Other product and company names are registered trademarks and trademarks of their respective holders Printed in the United States of America PN 904128 01 1 98 Safety Notices A Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Warning The detachable power supply cord is intended to serve as the disconnect device Warning This equipment has 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA ce
40. Unit See microprocessor Cathode Ray Tube The type of video display used in monitors for desktop computers Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive The capacity of information bytes that can be packed onto a storage device such as a floppy disk A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk Disk Operating System See operating system DRAM ECC EEPROM EGA EMS EPROM expanded memory expansion slot extended memory F flash EPROM floppy disk drive format G Gigabyte Dynamic RAM See RAM Error Checking and Correction A method of detecting and correcting errors Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Expanded Memory Specification A method of accessing memory beyond t
41. a Pentium II processor m Removing a Pentium 11 processor Notice Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground Upgrades and Options 4 10 Installing a Processor The system board has two sockets for Pentium II Processors Figure 4 5 Ilustrates the location for the optional Pentium processor in your system When adding a second processor use the same type and speed as the processor shipped with your system Contact your sales representative Notice Installing a second processor that is of a different type than the first processor will result in system damage Do not touch or bend the processor s exposed pins Notice The voltage module for CPU 2 should not be installed in a mono processor system Figure 4 5 Optional Pentium II Processor Socket for Voltage Module 2 poDD oooO pogo Socket for CPU 2 Upgrades and Options 4 11 The processor upgrade kit contains a voltage module processor module and heat sink with two heat sink clips The heat sink has a heat transfer pad on
42. acheEnended Memory te Back cache Memory Regions O C care ceoocer foer OOS Camecmworr fuera cache D00003 fuera cache n007 fuera uera This parameter will be overwritten by the RCU setting BIOS does not display the attached slave tape device only the master CD ROM is reported Configuring Your System 3 13 Table 3 5 BIOS Setup Configurations Continued MAIN MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION Memory Shadow Press ENTER for menu SmenSmdw abs _ WeSmdw enables Regions with Legacy Expansion ROMS O PP Press ENTER for menu Boot Sequence _ _ A POST Errors Enabled Floppy Check Disabled Numlock On Press ENTER for menu A A A key key Boardauorepeatdeay uw o Base memory __ Extended Memory 127 MB LADVANCEDMENU emn Press ENTER for menu TI ETT AA ETA ae _ ZO EDS EEN IC Press ENTER for menu Memory Reconigurat n This parameter will be overwritten by the RCU setting Configuring Your System Table 3 5 BIOS Setup Configurations Continued OR DISPLAY ONLY CONFIGURATION meme Press ENTER for menu mem 0 ou Press ENTER for menu OOOO Press ENTER for menu DMA Aliasing Use Mutiprocessor Specifi
43. ain in effect Get Default Values Displays default values for all Setup menus Useful if BIOS detects a problem with the values stored in CMOS Load Previous Reverts to previously saved values if the new Values values have not been saved to CMOS Save Changes Stores the current selections without exiting the Setup program Using the Utilities Diskette The utilities diskette contains the SCSISelect Utility and an Event Log Reader Utility Note Because of license restrictions the Utilities diskette as created by the EXPRESSBUILDER CD ROM is not bootable n order to use this diskette you must make it bootable To run the Utilities diskette perform the following procedure Note Perform Step 2 of this procedure the first time you use the utilities diskette This step enables the diskette to be MS DOS bootable 1 Using the EXPRESSBUILDER CD ROM create the Utilities diskette Configuring Your System 3 17 2 Insert the Utilities diskette into floppy disk drive A At the CA prompt type SYS A Press ENTER MS DOS system files are copied onto the diskette Your Utilities diskette is now bootable 3 Reboot the system with the Utilities diskette in Drive A 4 TheMS DOS Startup Menu displays See Table 3 6 Table 3 6 MS DOS Startup Menu MENU OPTIONS DESCRIPTION 1 Read the System Event Executes the Log Display Utility which L og displays any events stored in the system log area 2 Execute AI C 78
44. ans hold down the CTRL and ALT keys and press the DEL key The special notices listed below are used throughout this manual to emphasize specific information Warning Warning indicates a hazard that can cause serious personal injury or death if the hazard is not avoided Caution Caution indicates a hazard that might cause personal injury Introduction 1 4 Introduction Notice Notice indicates the potential to damage equipment or data is present if the user does not take the necessary precautions recommended by the Notice Note Notes are used to identify or amplify a point to the reader A Note may be used to emphasize a recommended sequence of steps Chapter 2 Features Contents OVOIVIOW spent ale ie eS cette Tetela ta sic 1 System Chassis uot A be e dt E VR E ERA 3 System Board Features 4 Overview 2 1 The system see Figure 2 1 is a modular multiprocessing server based on the Intel Pentium 11 chip set The chassis and system board have been designed to meet the needs of the server marketplace The combination of compute performance memory capacity and integrated 1 0 provides a high performance environment for many applications including network servers multi user systems and computer aided design computer aided engineering CAD CAE applications As application requirements increase you can expand your server wi
45. apter Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you arerunning the software from a floppy disk is it a good copy If you arerunning the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly Try a different copy of the software to see if the problem is with the copy you are using If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative Problem Solving 5 6 After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems I
46. ations The system board has four 168 pin DIMM sockets for a total of up to 512MB of system memory using 128MB DIMMs See Figure B 1 The sockets are arranged in a bank that supports a 64 bit wide data path with 8 parity bits Timing requires 60 ns devices Parity generation checking is provided for each byte Each DIMM socket may have different sizes of memory installed Figure B 1 System Board DIMM Sockets OOO Memory Configurations 2 A DIMM socket accommodates a single 168 pin 60 ns device with gold plated edge connectors as follows m 4M x 72 DIMM 32MB m 8M x 72 DIMM 64MB m 16M 72 DIMM 128MB A DIMM should be installed in the bottom J 20 socket When you install additional DIMMs you must start with the first empty socket above DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the top edge of the system board Table B 1 lists the distribution of DIMMs for system memory configurations Table B 1 Memory Configurations System Capacity Capacity per DIMM slot MB Any DIMM slot order MB 420 J19 Memory Conf
47. bers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased sure to record the same information for any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the baseboard is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Component Server Baseboard 2nd CPU DIMMs Video Mem DRAM Srvr Monitor Mod Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 Tape Drive 3 CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Optional SCSI Controller Optional RAID Controller DigiBoard 1 DigiBoard 2 Network Controller 1 Network Controller 2 Monitor Keyboard Equipment Log continued Equipment Log Equipment Log continued Equipment Log 904128 01
48. cation Reserved for future use Configuring Your System 3 15 Table 3 5 BIOS Setup Configurations Continued MENU PARAMETER NAME Plug 8 Play O S Reset Configuration Data Pentium Il BIOS Update SECURITY MENU Supervisor Password is User Password is Set Supervisor Password Set User Password Password on boot Diskette Write Diskette access System backup reminder Execute User ROM Allow SCSI Select Power Switch Mask SERVER MENU Thermal Sensor Press ENTER for menu Thermal Sensor Upper Limit Lower Limit OR DISPLAY ONLY LN D purum Oo Enabled Enabled YOUR CONFIGURATION ESM ASIC Interrupt IRQ 13 o Event Log Initialization Disabled o Clear Event Log Console Redirect Port Disabled o Enabling supervisor password requires a password for entering SETUP These parameters require prior setting of supervisor password Configuring Your System 3 16 Exiting BIOS Setup To exit Setup select Exit from the menu bar to display the Exit Setup menu The following table describes the options on this menu Note that ESC does not exit this menu You must select one of the items from the menu or menu bar to exit this menu SELECTION DESCRIPTION Save changes and Stores the selections displayed in the menus in Exit CMOS and exits the Setup program Exit without Saving Exits the program without saving any changes you Changes have made in this session Previous selections rem
49. ces Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter Monitoring POST while it is running Each time you turn on the system the power on self test POST runs automatically and checks the system board CPU memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 key if you want torun SETUP If you do not press F2 the above message remains for a few seconds the system beeps once and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display puts out a series
50. cessor m Installing or removing DIMMs Notice Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Installing Video Memory The base system includes two 512K video memory DRAM chips and two sockets on the system board If you add two additional 512K video memory DRAMs into the sockets shown in Figure 4 2 the base video memory size is increased from 1 MB to2 MB Notice Observe static precautions Use an antistatic wrist strap 1 Power off the system and remove the side panel as described earlier in this chapter 2 Align the beveled edge of the DRAMs with the notched corner of the DRAM sockets Refer to Figure 4 2 for the DRAM socket locations 3 Press the DRAMs down firmly until they are fully seated in their sockets 4 Replace the side panel and power on the system Upgrades and Options 4 6 Figure 4 2 Video Memory DRAM Location cos
51. cluding embedded features functionality IRQs and port selections Perform Step 3 only if you need to change the system default settings Step 4 Examine Switches or Enables viewing the required switch and jumper settings Print Report and allows printing of a configuration report Step 5 Save and Exit Allows you to save your configuration and exits to the operating system You can also exit without saving 10 Select Step 3 to view your systems configuration settings The normal default RCU settings are shown in Table 3 3 RCU Command Line Parameters There are RCU options that can be enabled by starting the RCU from the command line with the appropriate switch listed below To enable an option insert the RCU diskette in drive A and type A at the MS DOS prompt followed by one of these command line parameters H High resolution display Sets the display mode to 43 lines for an EGA add in video controller board or to 50 lines for a VGA board The default is 25 lines for all add in video controller boards M Monochrome display The display screens are shown using monochrome attributes even on a color display The default is to display color unless a monochrome video display is detected Usethis parameter when you have redirected the console to one of the onboard serial ports Configuring Your System 3 6 RCU Configuration Settings Table 3 3 shows the RCU settings for a sample system and provides a place for you to
52. creen reappears select Create cfg file and press ENTER 8 The Create A Board CFG File screen is displayed At this screen enter the board description and manufacturer and press ENTER 9 The New Board Setup screen is displayed Using the scrollable list select the resources used by the new ISA board Table 3 4 provides a place for you to record the configuration you assign to the board 10 Press F10 when you are finished selecting the resources used by the new ISA board 11 The View Current Settings screen is displayed Press ENTER to save the current settings 12 The Add confirmation screen is displayed Review the manufacturer s comments and press ENTER Table 3 4 ISA Board Configurations ISA BOARD DEFINITIONS YOUR CONFIGURATION Board Description Manufacturer Interrupts Select from scrollable list DMA Channels Select from scrollable list AAA eel a Port address EA Start c End A Memory address O Start O Length OOOO Configuring Your System 13 14 15 16 17 18 19 20 3 9 The Add screen is displayed Select the slot in which you want to install the board and press ENTER Note If the board you add causes a conflict in the configuration a Caution message is displayed Press ENTER at the message This leads you to the screens that allow you to resolve the conflict The Step 2 Add or remove boards screen is displayed At this screen select Done by pressing F 10
53. d the next time the system is booted Real time clock error Real time clock fails BIOS test May require board repair Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64K block at which the error was detected nnnn Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested System battery is dead Replace and The CMOS clock battery indicator shows the battery is dead run SETUP Replace the battery and run Setup to reconfigure the system System BIOS shadowed The system BIOS is copied to shadow RAM System cache error Cache disabled The RAM cache failed the BIOS test and BIOS has disabled the cache System CMOS checksum bad run SETUP The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by getting the default values or making your own selections System RAM failed at offset nnnn The system RAM failed at offset nnnn of the 64K block at which the error was detected nnnn System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested System timer error The timer test failed Requires repair of the system board UMB upper limit segment address nnnn Displays the address nnnn of the upper limit of the Upper Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager
54. d to use the high performance video modes The advanced integrated peripheral controller supports 2 serial ports and one parallel port through the I O riser board Figure 2 3 F The advanced integrated peripheral controller also supports the connection of a diskette drive Figure 2 3 M External Device Connectors Features The 1 0 panel provides connectors for a PS 2 compatible mouse and a keyboard connectors for VGA monitor 2 serial port connectors and a parallel port connector It also provides a narrow SCSI external connector Chapter 3 Configuring Your System Contents Configuring Your System 1 Resource Configuration Utility 2 Using the AC tat ten dentate seo od quu eo t a co 3 Command Line Parameters 5 RCU Configuration Settings sss 6 ISA Board Configuration 7 BIOS Setup Utility wiv eee age E a 10 Using the BIOS Setup Utility 10 BIOS Setup Configuration 11 Exiting BIOS Setup sssssssssssessmne 16 Using the Utilities 16 Viewing the Event EAA 18 SGSISslect Utility
55. e pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 3 9 for system board jumper settings Record changes to the system board jumpers in Table 3 9 Install the system covers and power up the system using procedures in chapter 4 of this guide Run the RCU utility to verify your reconfiguration of the system board Configuring Your System Updating the BIOS 3 29 To update the system BIOS Note This procedure clears the event log contents If you want to save the event log contents run the Event Log Reader Utility 1 Using the EXPRESSBUILDER CD ROM create the BIOS FLASH diskette Insert a bootable DOS diskette into Drive A and power up the system Insert the BIOS FLASH diskette into Drive A Enter PHLASH and press ENTER After the system reboots load the default values by pressing F2 to enter setup At the Exit Menu select GET DEFAULT VALUES Clear the event log by selecting CLEAR EVENT LOG at the Server Menu Press space bar to change NO to YES and press ESC Select SAVE CHANGES amp EXIT and press ENTER to continue The system will reboot If the procedure fails perform the following steps and then retry the Update BIOS procedure 1 Turn off the system and remove the panels as described in the Upgrades and Options chapter 2 E
56. emove the side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 2 Remove the 3 5 inch hard disk drive from its protective wrapper Record the drive model and serial number in the equipment log 3 Set any drive jumpers or switches as described in the installation procedures that came with the device Notice f a drive bezel is installed it must be removed because it blocks the air flow around the drive Notice The Terminator Enable jumper must be installed in the last hard disk drive of the daisy chain cabling top drive bay 1 SCSI ID 0 The SCSI terminators must be removed from all other drives 4 Remove the screw holding the 3 5 inch drive bay to the chassis Figure 4 10 5 Disconnect the power and signal cables from the installed drives 6 Swing the drive bay out of the chassis Figure 4 10 Removing the 3 5 inch Drive Bay Remove Drive Bay Screw Internal Bay Upgrades and Options 4 24 10 11 Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface Install the hard disk drive component side down Slide the drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive Secu
57. f the device D Install a grounding clip C under each screw head Attach a plastic snap in slide rail marked B B to the left side of the device D Install a grounding clip C under each screw head Position the device so that the plastic slide rails on each side of the device engage the peripheral bay guide rails Push the device into the bay until the slide rails lock in place Figure 4 15 Attaching Slide Rails to a Device Upgrades and Options 4 32 9 10 11 12 Locate and connect the power cable Figure 4 16 to the device the connector is keyed and can be inserted only one way Note All power cables are labeled and must be connected to the devices as shown in Figure 4 16 Locate and connect the ribbon data cable Figure 4 16 to the device the connector is keyed and can be inserted only one way Note If you are installing a SCSI device be certain to use the 50 pin internal SCSI data cable This cable comes from J 36 on the system board to the externally accessible bays and ends at the last SCSI device Do not confuse this cable with the 34 pin diskette drive cable which begins on J 12 of the system board and ends at the diskette in bay D or the 40 pin IDE drive cable which begins on J 38 of the system board and ends at the CD ROM in bay A Ensure that the peripheral filler panel is removed from the front panel Replace the front panel and side panel and power on the system
58. f you have problems after the system has been running correctly check the following If you are running the software from a floppy disk try a new copy of the software If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard disk drive The drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 7 Additional Tr
59. forming the following procedures To remove an Pentium II processor 1 Power off the system and remove the side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 2 Upgrades and Options Remove the processor module from the CPU 2 socket by pressing the release latches on either side of the module and pulling the module out of the mounting bracket Remove the heat sink support pins from the heat sink support base and remove the heat sink base Install a terminator card into the CPU 2 socket Remove the CPU 2 voltage module Move the CPU 2 jumper J 50 from pins 1 2 to pins 2 3 Figure 3 1 Replace the side panel and turn on the system DIMMs The system board contains four DIMM sockets labeled J 17 through J 20 Figure 4 6 Each socket can hold a single 72 bit DIMM module with 32MB 64MB or 128MB of memory When all four sockets are populated the system board supports a maximum of 512MB of memory with 128MB DIMMs A DIMM should be installed in the bottom J 20 socket When you install additional DIMMs you must start with the first empty socket above DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the top edge of the system board Figure 4 6 Inserting Memory DIMMs
60. g Your System for 2 Equipment COQ uan is ree bou redu ree Du I TRUE es 2 Removing the Side 3 Installing the Side 4 Modifying the System 5 Installing Video Memory 5 Replacing the Non Volatile 6 Replacing the Real time Clock 8 Pentium Il 9 Installing a 10 Removing a 12 Mer mte 13 Installing DIMMs esses 14 Removing 5 mm 15 Option Boards seien meta 15 Installation 16 Controller Adapter Hardware Configurations 17 Installing an Option Board 19 Removing an Option Board 21 Hard Disk Drives io MR eR MR ER 22 Installing an Internal SCSI Hard Disk Drive 23 Removing an Internal SCSI Hard Disk
61. hapter 3 you can install your Network Operating System Configuring Your System 3 24 If you want to be able to remotely from a PC client configure the array increase array capacity online or monitor statistics on disk and controller activity you must install the Global Array Manager GAM option that was provided with your RAID subsystem The GAM option includes diskettes and user documentation Use of 15 documented in the Global Array Manager 2 Server Installation Guide Increasing array capacity is covered in the MORE User Guide This user guide covers enhancements to both the Global Array manager and DACCF utilities software that implement online RAID expansion MORE technology Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section Notice Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 3 1 shows the location of the system board jumpers Table 3 9 lists the system board jumpers and their factory default settings Configuring Your System Figure 3 1 System Board Jumpers
62. he 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM See EMS See backplane slot The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM See disk drive The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk 1 073 741 824 bytes See also byte Glossary 4 H hard disk drive hardware IC ISA Configuration Utility IDE interface ISA J jumper K Kilobyte L LAN LCD LED LPTlorLPT2 Glossary See disk drive The physical parts of your computer induding the keyboard monitor disk drives cables and circuit cards Integrated Circuit An electronic device that contains miniaturized circuitry The program that you use to change the configurat
63. he tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface Remove the hard disk drive by removing the four screws that secure the drive to the drive bay Note There must be a drive in bay 1 with the Terminator Enable jumper installed Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit their stops Connect the signal and power cables to the drives as shown in Figure 4 11 Note The hard drive cabling configuration may be different in your system if your system includes the DAC960PDU Disk Controller Board However cable connections to the hard disk drives are the same Note Verify that all cables are seated and routed properly Replace the 3 screws on the drive bay Replace the side panel and power on the system Upgrades and Options 4 26 10 Remove the drive serial number from the equipment log Front Panel The plastic front panel assembly is a one piece assembly with removable filler panels If you are installing peripheral devices in the external bays above the 3 5 inch floppy disk drive you must remove the appropriate filler panels Removing the Front Panel 1 Power off the system and remove the side panel as described earlier in this chapter 2 Remove the screw securing the front panel to the chassis Figure 4 12 A
64. ideo display m Arethe video display signal and power cables properly installed m IstheRCU configuration set up correctly for the type of monitor you have attached to the system m If the problem persists the video display may be faulty or it may bethe incorrect type Contact your service representative for assistance Incorrect Or No Beep Code Check the following m 15 speaker enabled m 15 speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective Verify that the speaker is enabled by running Setup For information about running Setup refer to the Configuring Your System chapter If the speaker is enabled but not functioning contact your service representative for assistance Record the beep code emitted by POST and refer to the Error Messages section for information about beep pattern error messages Problem Solving 5 16 Floppy Disk Drive Activity LED Does Not Light Problem Solving Check the following m Are the floppy disk drive power and signal cables properly installed m Areall relevant switches and jumpers on the floppy disk drive set correctly m s floppy disk drive properly configured in Setup If you are using the onboard floppy disk controller use Setup or the RCU to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed floppy disk controller make sure that Onboard Flo
65. ified as CLASS 1 LASER PRODUCTS In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those recommended by the manufacturer may result in hazardous radiation exposure Note Contact your sales representative or dealer for a list of approved optional peripheral devices 1 Power off the system and remove the side panel as described earlier in this chapter 2 Remove the front panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 3 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 4 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Notice When using SCSI optional devices the SCSI termination resistors must be installed in the last SCSI device of the daisy chain cabling All other devices must have terminators removed Notice When using an IDE optional device the device jumper must be set as the slave device Upgrades and Options 4 31 Using the screws and grounding clips supplied with the drive attach a plastic snap in slide rail marked A Figure 4 15 A to the right side o
66. igurations address ASCII backplane slot backup backup battery base memory baud rate BIOS bit boot bps byte Glossary Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC A label name or number that identifies a location in computer memory American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed An area of memory between 0 and 640 kilobytes The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM
67. ion of some ISA desktop computers This program also contains information about the hardware in the computer Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time A small electrical connector used for configuration on some computer hardware 1 024 bytes See also byte Local Area Network A group of computers linked together within a limited area to exchange information Liquid Crystal Display The type of video display used in portable computers Light Emitting Diode A small electronic device that glows when current flows through it The name you can assign a parallel port to specify its address See also parallel port Megabyte math coprocessor memory microprocessor modem module mouse NVRAM O operating system P parallel port partition password PCI 1 048 576 bytes See also byte An 1 that works with the microprocessor to speed up mathematical calculations The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM The integrated circuit that processes data and controls the ba
68. l system memory size and serial and parallel port configuration Eventlog Displays the Event Log data Help Description of information in this table Ext Exits the System Event Log Utility Configuring Your System SCSISelect Utility 3 19 To select an option from the System Event Log Utility screen use and gt to highlight the item and press ENTER To exit the menu tem press ESC Y our system board includes 2 integrated SCSI host controllers used to manage SCSI devices in your system The AIC7880 wide SCSI controller provides support for four internally mounted ultra wide hard disk drives The AIC7860 narrow SCSI controller provides support for internally mounted optional devices as well as externally connected devices The integrated SCSI host controller is configured using the SCSISelect utility Use the SCSISelect utility to m Change the SCSI host adapters default values m Check and or change SCSI device settings for a particular device m Changethe maximum SCSI bus transfer rate m Perform low level formatting on SCSI disk devices m Perform verify operations on SCSI disk devices When disabling access to the SCSISelect Utility the SCSISelect utility should be used in conjunction with the BIOS Setup utility Changing the BIOS Setup utility Allow SCSI Select parameter to Disabled prevents the use of the SCSI Select utility via Ctrl A but the Press lt gt for SCSI Select
69. lving 5 18 Problems with Application Software Problem Solving If you have problems with application software perform the following Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy you are using Make sure all cables are installed correctly Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance 5 19 BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Error and Status Messages Table 5 2 is an alphabetic list of error and status messages that BIOS generates and an explanation of each message Many of the messages refer to the built in Setup program For more information about Setup refer to the Configuring Your System
70. m the front is secured with three screws Remove the padlock if used and the screws Figure 4 1 1 securing the side panel Save the screws for reattaching the side panel Put one hand on the protruding handle on the back of the panel and the other hand under the panel Slide the side panel toward the rear of the chassis Pull the side panel up and away from the chassis Upgrades and Options 4 4 Figure 4 1 Removing the System Side Panel Installing the Side Panel 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the three side panel retaining screws Figure 4 1 1 and install the padlock if used Note If your system is already set up plug the system back reconnect the peripherals and power on the peripherals and system Upgrades and Options Modifying the System Board The following sections provide procedures for upgrading and configuring the system board your system Topics covered include m Installing video memory DRAMs m Replacing the Non Volatile Memory m Replacing the real time clock battery m Installing or removing a pro
71. ment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt Contents Chapter Introduction Chapter2 Features Chapter3 Configuring Your System Chapter4 and Options Chapter5 Problem Solving AppendxA Cabling AppendxB Memory Configurations Glossary Equipment Log Chapter 1 Introduction Contents Organization Notational Conventions Organization 1 1 This guide tells you how to configure and upgrade your server Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading Chapter 1 I ntroduction I ntroduces you to the purpose and structure of this guide Chapter 2 Features Gives you an overview of the server and describes major system components Chapter 3 Config
72. n 000960 OM AD da 1 Power off the system and remove the side panel as described earlier in this chapter 2 Using IC removal tool a small pointed tool gently pry up each end of the non volatile memory and pull it straight up out of its socket Figure 4 3 3 Orient the new chip over its socket so the dot is properly oriented Carefully insert the chip into its socket connectors 4 Press down on the chip until it is firmly seated in its socket 5 Replace the side panel and turn on the system 6 Run the BIOS SETUP and RCU to restore proper configuration settings Upgrades and Options 4 8 Replacing the Real time Clock Battery You may need to replace the real time clock battery because of ts life span The battery Vendor Part CR2450 is a commodity part available through many vendors Its located on your system board as shown in Figure 4 4 Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board Caution Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Notice Observe static precau
73. ng an antistatic wrist strap attach to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Upgrades and Options 4 2 Preparing Your System for Upgrade Havethe following tools available Equipment Log Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil Utility knife ESD workstation or antistatic wrist strap recommended removal tool Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Upgrades and Options Removing the Side Panel To install options in your system you must remove the external side panel Notice For proper cooling and airflow do not operate the system with the side panel removed Always replace the panel before powering on the system Caution If you are removing the side panel after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove the side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet The side panel on the left side of the system as viewed fro
74. nsure the FLASH Code jumper J 6A is set to pins 1 3 2 to enable updates to the BIOS see Figure 3 1 Replace the panel and power up the system with the BIOS FLASH diskette inserted in Drive A Configuring Your System 3 30 Resetting the CMOS NVRAM To reset the CMOS NVRAM 1 Power off the system and remove the panels as described in chapter 4 of this guide Move the CMOS Clear jumper J 1B to pins 2 3 see Figure 3 1 Turn the system on and wait for the POST to complete This will automatically reprogram the CMOS NVRAM to the default settings Power off the system Move the CMOS Clear jumper to from pins 2 3 to pins 1 2 Replace the panels and power on the system Run the Setup Utility to configure your system Clearing and Changing the Password To clear and change the password 1 Oo uU nA Power off the system and remove the panels as described in the Upgrades and Options chapter Move the Password Clear jumper J 2B to pins 2 3 see Figure 3 1 Power on the system and wait for POST to complete This automatically clears the old password Power off the system Move the Password Clear jumper back to pins 1 2 Replace the panels and power on the system To specify a new password run the Setup Utility as described earlier in this chapter Configuring Your System Chapter 4 Upgrades and Options Contents Static PrOCaUtiONS vii aclara 1 Preparin
75. of long and short beeps Write down any beep code emitted This information is useful to your service representative One short beep means the system passed POST Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Table 5 1 lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Problem Solving Table 5 1 POST Keys Errors If POST Beeps Before Initialization failed before video initialized Most beep code errors are Video Appears fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Use Setup utility before using Resource Configuration Utility RCU to configure entire system Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues POST Beeps Initialization has c
76. ompleted Enter BOOT Diskette If prompted insert the boot diskette Problem Solving Verifying Proper Operation of Key System Indicators As POST determines the system configuration t tests for the presence of each mass storage device installed in the system As each device is checked ts activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If a second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems With Application Software found later in this chapter Problem Solving 5 12 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light System cooling fans do not rotate No characters appear on screen Characters on the sc
77. onnector Diskette drive connector Wide SCSI interface cable System board External narrow SCSI cable SCSI terminator IDE Tape drive slave device IDE connector pe 2 Optional narrow SCSI devices in upper peripheral bays Narrow SCSI connector 50 pin 3 5 inch diskette drive Diskette interface cable Wide SCSI connector 68 pin Wide SCSI Hard disk drives in internal bays I O riser board External narrow SCSI device IDE CD ROM drive master device IDE interface cable System Cabling 4 ese IDE CABLE 40 pins Y WIDE SCSI CABLE 68 pins System Cabling SN Figure A 2 Standard SCSI Bus Cable Routing sci iy E eS Ap E x H i i NARROW SCSI L E CABLE 50 pins The onboard narrow SCSI controller also includes a connector located at the rear of the system for connecting optional external SCSI devices Figure A 1 D Three important rules mus
78. oubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Error Checking Each time you turn on the system the POST runs automatically and checks the system board CPU module memory keyboard and most installed peripheral devices If POST finds an error it displays an error message and in case there is a problem with the display puts out a series of long and short beeps One short beep means the system passed POST Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following m Preparing the system for diagnostic testing m Monitoring POST while it is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system Problem Solving 5 8 Preparing the System for Diagnostic Testing Problem Solving To prepare the system for diagnostic testing perform the following Notice Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices Turn off the system and all external peripheral devi
79. our computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software SRAM SVGA system board T tape drive TTL V VGA Programs with specific functions such as word processing data base management communications and operating system Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors The main circuit board in your computer It contains most of the connectors and ports A type of storage device using magnetic tape Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary Glossary Equipment Log Usethis equipment log form to record pertinent information about your system You will need some of this information to run the System Configuration Utility Be sure to update the equipment log when you add options Record the model and serial num
80. ow keys Move cursor up and down The cursor moves only to the settings that you can change TAB or SHIFT TAB Cycle cursor up and down HOME or END Move cursor to top or bottom of window PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu Load previous configuration values for this menu ENTER Execute command or Select submenu BIOS Setup Configuration Settings Table 3 5 shows the normal settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Configuring Your System Table 3 5 BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING YOUR NCAA DISPLAY ONLY cca o Time aS Time Enter current time hour minutes seconds on 24 hour clock System Date Current Date Enter current date Language English Use to change values indicates the language used by Setup Diskette A 1 44MB 3 1 2 Use to change values indicates the type of diskette drive installed Diskette Not Installed Use to change values indicates the type of diskette drive installed FIDE Adapter o master form IDE Adapter O siae _ fe o Videosystem aa mum _ Press ENTER for menu Cache Video BIOS Area werna Base 0 512K Cache C
81. perate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy is provided Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 4 or more 4 one Striping with Parity RAID 5 with a standby standby drive drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important features RAID provides to achieve automatic non stop service with a high degree of fault tolerance The DACCF utility is included with the RAID controller The DAC960 RAID controller supports various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the DACCF configuration utility prior to installing your Network Operating System For an explanation of this utility refer to the DACCF Utilities Installation Guide and User Manual that was shipped with the server Chapter 2 of the manual Configuration Strategies describes RAID technology and provides tips on making your array perform well in your specific application Chapter 3 Preparing the Array covers array hardware preparation configuration and initialization After completing the steps in c
82. ppy is set to Disabled For information about running Setup or the RCU refer to the Configuring Your System chapter If the problem persists there may be a problem with the floppy disk drive system board or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following m Arethe power and signal cables to the hard disk drive properly installed m 15 optional disk controller board fully seated in the system board connector m Areall relevant switches and jumpers on the hard disk drive and controller board set correctly m jumpers on the system board set correctly m sthe hard disk controller properly configured in the RCU m 15 hard disk activity LED cable connector plugged into the optional controller board if present If you received error messages refer to the Error Messages section for information about error messages If you did not receive error messages run the RCU to make sure that the hard disk drive is configured with the correct parameters For information about running the RCU refer to the Configuring Your System chapter If the problem persists there may be a problem with the hard disk drive the optional controller board system board drive signal cable or LED connector Contact your service representative for assistance Problem So
83. r parameters set with the BIOS Setup Utility that can also be set with the RCU will be overwritten by the RCU the next time the RCU is run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system Torun the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system BIOS displays the following Press lt F2 gt to enter SETUP 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Use this menu for configuring Server Features Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus Configuring Your System To display a submenu position the cursor a selection that has a submenu and press ENTER Selections with submenus are preceded by an arrow Refer tothe following table for information on the keys you use with Setup These keys are also listed at the bottom of the Setup menu up or down arr
84. r to Chapter 3 Consider the following points when installing option boards m ISA bus priority is slot J J 6 slot J 3 having the highest priority ISA slot J 3 is the bottom option board slot on the system board See Figure 4 7 for ISA slot numbers m PCI bus priority is slot J 11 J 9 slot J 11 having the highest priority PCI slot J 11 is the top PCI option board slot on the system board See Figure 4 7 for PCI slot numbers m On system power up and reboot BIOS initiates a scan sequence looking for Plug and Play option boards installed since the last power up or reboot The Plug and Play scan sequence is as follows First BIOS scans for any Plug and Play ISA option board installed in slots J 3 J 6 starting with slot J 3 Second BIOS scans for any Plug and Play PCI option board installed in slots J 11 J 9 starting with slot J 11 Always install option boards in the first available slot in the scan sequence As an example if there are ISA option boards installed in slots J 3 and J 4 of your system and slots J 5 J 6 are vacant install your Plug and Play option board into slot J 5 Controller Adapter Hardware Configurations Table 4 1 lists the option boards you may add to your system and provides information on slot location memory 1 0 addressing and assigned interrupt request number IRQ Upgrades and Options Table 4 1 Option Board Hardware Configurations ory EE e OPTION BOARD IRQ ADDR
85. re the drive to the bay with the four supplied screws Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit their stops Connect the signal and power cables to the drives as shown in Figure 4 11 Note All device power cables are labeled and must be installed in specific locations as shown in Figure 4 11 Also the hard drive cabling configuration may be different in your system if your system includes the DAC960PDU Disk Controller Board However cable connections to the hard disk drives are the same Swing the drive bay into the chassis and replace the 3 screws on the drive bay Figure 4 11 Cabling Hard Disk Drives Upgrades and Options LOCATION CONNECTOR 12 Removing an Internal 1 4 25 Replace the side panel and power on the system Configure the system as described in the Configuring Your System chapter SCSI Hard Disk Drive Power off the system and remove the side panel as described earlier in this chapter Disconnect the signal and power cables from the back of the drive Figure 4 11 It is necessary to completely remove the cables from all the drives before the drive can be removed Remove the screws holding the 3 5 inch drive bay to the chassis Figure 4 10 Swing the drive bay out of the chassis Slide the drive bay towards the top of the chassis until t
86. reen appear distorted or incorrect No beep or incorrect beep pattern Floppy disk drive access LED does not light Hard disk drive access LED does not light The RCU does not boot Problems with application software Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Problem Solving Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate System Cooling Fans Do Not Rotate Note The system has two cooling fans one is mounted on the chassis panel behind the front panel and the other is an integral part of the power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the wall outlet 15 the system power cord properly connected to the system and the AC wall outlet Is the voltage switch setting correct for your line voltage Is the power connector for the cooling fan connected to the system board Isthefront panel power on indicator lit Isthe cable from the front panel board connected to the system board If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contac
87. rtified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equip
88. s described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 2 Disconnect the power cable and signal cable from the rear of the diskette drive Note the orientation of the red pin 1 cable 3 Remove the screw that secures the diskette carrier to the front bay Figure 4 18 4 Slide the diskette carrier back until the tabs hit their stops Pull the carrier away from the front bay and remove it from the chassis 5 Remove the screws that hold the diskette drive to the carrier Figure 4 19 6 Slide the diskette drive out of the carrier 7 Proceed to the next section to install a replacement diskette drive Upgrades and Options 4 35 Figure 4 18 Removing the Diskette Carrier Remove Drive Bay Screw Carrier Tabs Upgrades and Options 4 36 Replacing the 3 5 Inch Diskette Drive Notice Observe static precautions Use an antistatic wrist strap 1 Upgrades and Options If the system is on power off the system and remove the side panel as described earlier in this chapter Remove the replacement diskette from ts protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log Slide the replacement diskette drive into the diskette carrier Line up the holes on the carrier with the screw holes on the diskette drive Insert and tighten the screws Insert the tabs on the di
89. sic functions of the computer A device used to exchange information with other computers over telephone or data lines A circuit board that plugs into a dedicated connector on the system board in your computer A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores El SA configuration information See also RAM and SRAM A set of programs that provides the interface between other software programs and the computer The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives A security feature that prevents an unauthorized user from operating your computer See also EEPROM Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Glossary 6 Pentium peripheral pixel POST R RAM RCU real time clock ROM RS 232C port S save SCSI serial communication serial port Setup program Glossary A type of microprocessor with a built in math coprocessor cache memory and memory and
90. skette carrier into their slots on the bottom of the bay Slide the carrier forward until the screw hole in the bay and the hole in the carrier line up Insert the screw that secures the carrier to the front bay and tighten Attach the power cable labeled PS9 and the signal cable to the rear of the diskette drive Ensure that the signal cable is properly oriented as noted during removal Note If the diskette signal cable is improperly oriented the diskette activity light remains on after the BIOS POST test The red wire on the power supply cable and the red wire on the data cable with the twist should mirror each other Mirrored means that if the red wire on the power supply cable faces towards the middle pin 1 of the data cable also faces to the middle and vice versa Power on the system Chapter 5 Problem Solving Contents Resetting the 2 Troubleshooting Checklists ea mn 3 Initial System Startup 3 Running New Application Software 5 After System Has Been Running 6 Additional Troubleshooting 7 Error Ghecking s ERE eee pv nire ps 7 Troubleshooting Guide ssesssssssss e 7 Specific Problems and Corrective Actions
91. t If this is not done the bracket may interfere with an adjacent bracket If you have installed a SCSI host adapter board go to Appendix A for procedures on cabling these boards into the system For all other boards continue with Step 11 Connect any external cables if they are needed to the installed option board Replace the side panel power on the system and run the RCU if you have installed any non Plug and Play ISA option boards 4 21 Removing an Option Board Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and remove the side panel as described earlier in this chapter Disconnect any cables attached to the option board you are removing Remove and save the option board retaining bracket screw Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue Install an expansion slot cover over the vacant slot using the previously removed screw Replace the side panel and power on the system If you removed an non
92. t panel in the ON position power on LED should be lit Are all cables correctly connected and secured Areall the PCI ISA option boards fully seated in their connector slots on the system board Areall jumper settings on the system board correct For jumper information see the Configuring Your System chapter Areall jumper and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Problem Solving 5 4 Problem Solving m Areall DIMMs fully seated and installed correctly Refer to the Upgrades and Options chapter for installation instructions m Areall option boards and disk drives installed correctly Refer to the Upgrades and Options chapter m Ifthe system has a hard disk drive is it properly formatted or defined m stheoperating system properly loaded Refer to the operating system documentation m Areall drivers properly installed For information about installing drivers refer to your network operating system configuration guide m Arethe configuration settings in Setup and the Resource Configuration Utility RCU correct For information about running these utilities refer to the Configuring Your System chapter If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this ch
93. t strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system System Cabling 2 Standard Configuration System Cabling Y our system is cabled using the on board IDE controller and the on board Adaptec 7880 wide SCSI controller The on board IDE controller supports the internally mounted CD ROM asits first master device and an optional internally mounted tape drive as its second slave device The on board Adaptec 7880 wide SCSI controller is used to control the four hard disk drives Also a 3 5 inch diskette drive is installed in all systems and interfaces separately to the system board Figure A lis a diagram of the standard cabling and Figure 2 illustrates the internal cable routing for this configuration The wide SCSI interface cable is connected to the SCSI connector on the top edge of the system board see Figure 1 J This cable connects to the rear of the hard disk drives The last hard disk drive on the SCSI cable must have it s internal SCSI terminators or terminator jumper installed The IDE interface cable is connected to the IDE connector towards the top edge of the system board see Figure A 1 U This cable connects to the rear of the internally mounted CD ROM as its master device see Figure A 1 R An optional internally mo
94. t be followed if you connect external narrow SCSI devices m A maximum of seven narrow SCSI devices may be connected to the onboard SCSI controller For example if three SCSI devices in the system cabinet are connected to the SCSI bus only four external narrow SCSI devices can be connected m The maximum cable length for all narrow devices connected to the controller is 1 meter 39 inches m Thelast external narrow SCSI device must be terminated Active termination is recommended RAID Configuration One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices RAID Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre cabled at the factory see Figure A 3 If you are adding the DAC960 controller to an existing system you must install cable and configure the controller Refer to The Installing an Option Board section in the Upgrades and Options chapter to install the controller Once you have installed the controller remove the wide SCSI interface cable Figure 1 J from the mother board and plug it into the channel 0 connector on the RAID controller In addition connect the activity cable Figure A 3 X from the RAID controller to J 42 on the system board System Cabling 6 Figure 3 RAID Cable Configuration
95. t your service representative for assistance Problem Solving 5 14 No Characters Appear On Screen Check the following m Istheriser card fully seated in the system board connector The riser card is the small card that the mouse and keyboard plug into m 15 keyboard working m s the video display plugged in and turned on Arethe brightness and contrast controls properly adjusted m Arethe video display switch settings correct m 15 video display signal cable properly installed If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the RCU to disable the onboard video controller 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not appear the video display or video controller may have failed Contact your service representative or authorized dealer for assistance Problem Solving Characters are Distorted or Incorrect Check the following m Arethe brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your v
96. talling the ISA board in the system otherwise the resources on the ISA board may conflict with a Plug and Plug board in the system BIOS automatically assigns ISA Plug and Plug boards to the next available slot If the slot displayed in Step 2 Add or Remove Boards is not the actual slot it can be moved by using the F7 function key Notice IRQ levels DMA channels I O port addresses and memory addresses defined using this procedure should reflect the same settings defined by supplied jumpers and or configuration documents 1 Insert the RCU diskette into drive A and power on the system The system boots up using the RCU diskette 2 TheRCU Main Menu shown in Table 3 1 15 displayed At the Startup Menu enter choice 2 Configure Computer 3 The Resource Configuration Utility Menu shown in Table 3 2 is displayed Select Step 2 Add or Remove Boards and press ENTER 4 The Step 2 Add or remove boards screen is displayed At this screen select Add by pressing INSERT 5 The Add screen is displayed telling you to locate the diskette that contains the cfg file for the board Press ENTER at this screen 6 The Select a Configuration CFG file to add screen is displayed At this screen select Not Listed by pressing F5 Configuring Your System 3 8 7 The Add a board without a cfg file screen is displayed Read through the information and press ENTER The Add a board without a cfg file screen reappears When the s
97. th additional memory add in boards and peripheral devices tape and hard disk drives Figure 2 1 System Front and Rear View O o H o o o o o oo og oa omom000000000000000 EED 7 LITELEDEL EPEBEPEIEIL EEUU ET REAR Features 2 2 Features The server features the following major components m UptotwoPentiumll processors m A high performance synchronous system bus to interconnect CPUs and memory subsystems with a bridge to expansion bus 1 0 m On board IDE controller m On board ultra wide SCSI and fast narrow SCSI controllers m integrated I O expansion slots three ISA two PCI and one combo m Upto512MB of ECC memory using 128MB DIMMS Minimum configuration is 32M B of memory using a 32MB DIMM m Integrated CD ROM and 1 44MB diskette m Four hard disk expansion bays m Three removable media expansion bays System Chassis Power Supply 2 3 The system chassis 15 an easy to expand fabricated metal structure Figure 2 2 shows the major system components Figure 2 2 System Chassis
98. the 6 Select Learn about configuring your computer from the RCU Main Menu and press ENTER if you need information on system configuration Read through the information and press the F10 key when you are done 7 Using the 7 and J arrows highlight Configure Computer and press ENTER The Resource Configuration Utility Menu shown in Table 3 2 displays The keys that are active while viewing a screen are displayed on the bottom of the screen Note Press the F1 key at any time for help and additional information on each option To return from help press the ESC key 8 Select Step 1 Important Resource Configuration information and press ENTER tolearn more about the Resource Configuration Utility 9 Select Step 2 to add an I SA board to your system Refer to ISA Board Configuration in this chapter Configuring Your System 3 5 Table 3 2 Resource Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1 Important Resource Provides information on the Resource Configuration configuration program and how it differs from ISA board configuration information Step 2 Add or remove boards Lists automatically detected boards and enables manually adding moving and removing boards Plug and Play boards don t require configuration files This list shows all the boards and options that will be installed in your system Step 3 View or Edit Details Enables viewing and changing your system configuration settings in
99. the expansion slot screw and cover Figure 4 8 A Figure 4 8 Installing an Option Board Notice Observe static precautions Use an antistatic wrist strap 3 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 4 Record the option board serial number in the equipment log 5 Set any board jumpers or switches as described in the documentation that comes with the option board Note Refer to the documentation accompanying the option board for information on whether the board is to be installed in a PCI or ISA expansion slot 6 Refer to Table 4 1 to determine the recommended option board slot assignment and configuration parameters Refer to Figure 4 7 to determine system board slot locations Upgrades and Options 4 20 10 11 12 Upgrades and Options Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame Figure 4 8 B Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover Reinstall the screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten i
100. tions Use an antistatic wrist strap Figure 4 4 Real Time Clock Location se Bd al B Upgrades and Options 4 9 Power off the system and remove the side panel as described earlier in this chapter 2 Using your finger nail or a small pointed tool gently push down the top of the battery and pry up the battery out of ts socket Refer to Figure 4 4 for the socket location 3 Orient the new battery over ts socket so the plus sign on the battery is facing up 4 Carefully insert the bottom of the battery into the socket connectors and gently push the battery into the socket 5 Press down on the battery until it is firmly seated in its socket 6 Replace the side panel and turn on the system 7 Run the RCU to restore configuration settings to the real time clock Pentium II Processor The following subsections provide procedures for upgrading and configuring the processor in your system Topics covered include m Adding
101. unted tape drive can be connected to the IDE controller as its slave device see Figure A 1 S The on board Adaptec 7860 narrow SCSI controller is used to control up to two optional internally mounted removable media peripherals The narrow SCSI interface cable is connected to the SCSI connector above the wide SCSI connector on the system board see Figure A 1 D This cable connects to the rear of the SCSI removable media peripherals if present The last drive on the daisy chain cable must have it s internal SCSI terminators installed If your server doesn t have any SCSI removable media peripherals the cable is not used and the narrow SCSI controller is terminated using the SCSI termination resistors see Figure A 1 E Ara ENDOZ A 3 Figure A 1 Standard System Cable Configuration JF S Device internal SCSI termination resistors Narrow SCSI interface cable Internal SCSI termination resistors not installed when optional internal narrow SCSI devices are used Front panel c
102. ure 4 14 B Figure 4 14 EMI Shield and Filler Panels Removal Upgrades and Options 4 29 Removable Media Devices Removable media devices can be installed in peripheral bays A C An IDE CD ROM drive is always mounted in bay A A 3 5 inch diskette drive is always mounted in bay D Other IDE or SCSI optional devices should be installed in the first available bay from the top bay A The following table illustrates the recommended removable media configuration BAY A BAY B BAY C BAY D Bay A IDE CD ROM master device always installed Bay B IDE Tape slave device or lst SCSI Tape SCSI address 2 Device must have the internal SCSI terminators installed Bay C 2nd SCSI Tape SCSI address 5 Device must have the internal SCSI terminators removed Bay D 1 44M floppy always installed Notice When using SCSI optional devices the system board internal SCSI termination resistors see Figure 4 7 must be removed and the SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling All other SCSI devices must have their terminators removed Notice When using an IDE optional device the device jumper must be set as the slave device Upgrades and Options 4 30 Installing a 5 25 Inch Device Caution CD ROM devices contain a laser system and A are class
103. uring Your System Tells you how to configure the system and provides instructions for running the Resource Configuration Utility RCU the BIOS Setup Utility and the SCSISelect Utility Chapter also tells you how to configure system board jumpers to set specific operating parameters Chapter 4 U pgrades and Options Provides you with instructions for upgrading your system with optional memory options cards and peripheral devices Chapter 5 Problem Solving Contains helpful information for solving problems that might occur with your system Appendix A System Cabling lncludes cabling information for your system Introduction 1 2 Appendix Memory Configurations Defines the allowable memory configurations for your system Glossary Defines the standard acronyms and technical terms used in this manual Equipment Log Provides you with a sample equipment log for documenting the system configuration and updates Introduction 1 3 Notational Conventions The notational conventions listed below are used throughout this manual F1 A letter number symbol or word in CAPs represents a key on your keyboard For example the instruction press F1 means press the key labeled F1 on your keyboard ENTER The ENTER key is interchangeably used as RETURN and CARRIAGE RETURN CTRL ALT Two or three key names separated by plus sign s indicate multiple key entries For example CTRL ALT DEL me
104. xx Loads the SCSISelect Utility and displays SCSI Select Utility the current configurations 3 Exit to DOS Exits Utilities and returns to A prompt Configuring Your System 3 18 Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system Note Refer to Chapter 5 Problem Solving for definitions on all POST error codes To view the Event Log perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk driveA 2 Power on the system The system boots up 3 The MS DOS Startup Menu displays See Table 3 6 4 Select 1 Read the System Event Log from the MS DOS Startup Menu 5 The System Event Log Utility starts The System Event Log Utility screen is displayed The following screen choices are available SCREEN DESCRIPTION Saves the Event Log and System information to a file Displays Event Log information such as date time and number of times the log was erased major and minor revision level and amount of memory used by the event log Systemlnfo Displays system information such as system model processor type and speed ROM SCSI and video BIOS version number of ISA and PCI slots tota

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