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NEC Express5800/ES1200 User's Guide

1. 2 TODODDGUODUGUDDUOUOOOUDDUU TOODDOGODUGUODUUU Lannnnnnnnnnnnnnnnnnnnnnnnn SEN TUUUTUUUUUUUUUUUUUUUUUUUUUU UUUUUUUUUUUUUUUUU nnnnnnnnnnnnnnnnnnnnnnnnnn nnnnnnnnnnnnnnmnrin 1 Power off the system and remove the left side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges 2 Remove the processor module from its socket by pressing the release latches on either side of the module and pulling the module out of the mounting bracket 3 The heat sink is attached to the processor with two heat sink clips Remove the heat sink by removing the heat sink clips Make sure the heat sink has a heat transfer pad on the bottom 4 Remove the replacement processor from its protective wrapper holding the processor by the edges 5 Position the heat sink on the replacement processor module and insert the heat sink clips that secure the heat sink to the processor Upgrades and Options 6 The processor module is keyed so it can only be inserted one way Position the processor over the socket on the sy
2. 5 Replacing the Non Volatile 5 Replacing the Real time Clock 7 Replacing the Pentium 11 8 DUM iach Sart b 10 Installing DIMMS i 12 Removing 5 13 Option Boards ies lan 13 Installation 14 Controller Adapter Hardware Configurations 15 Installing an Option Board 17 Removing an Option Board 19 Hard Disk Drives arena 20 Installing an Internal Hard Disk Drive 22 Removing an Internal Hard Disk Drive 24 Front Panel uoce ee ec ME NE Lor e oes 25 Removing the Front 25 Installing the Front 26 Removing EMI Shields and Filler Panels 28 Removable Media 29 Installing 5 25 Inch 30 Removing a 5 25 Inch
3. Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts Upgrades and Options 5 15 ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the RCU If you are adding a non Plug and Play ISA option board run the RCU before installing the board For details on running the RCU refer to Chapter 4 On system power up and reboot BIOS initiates a scan sequence looking for Plug and Play option boards installed since the last power up or reboot The Plug and Play scan sequence is as follows First BIOS scans for any Plug and Play ISA option board installed in slots J 6 J 7 starting with slot J 6 Second BIOS scans for any Plug and Play PCI option board installed in slots J 11 J 8 starting with slot J 11 Always install option boards in the first available slot in the scan sequence As an example if there are option boards installed in slots J 10 and J 11 of your sy
4. 1 0 c E E 1 ES B fe l MUU oO zu UUUUUUUUUUUUUUUUUUUUUUUUUU UUUUUTUUUUUTUUUUUUU p N 1 AAA fos o UUUUUUUUUUUUUUUUUUUUUUUUUU UUUUTUUUUTUUUUUUU AN as f mnnnnnnnnnnnnnnnnnnnnnnnnn ILO gd 7 Eu N 7 u N 9 Removable Media Bays 3 1 44 MB 3 5 diskette drive System Board Speaker Power supply Disk Drive Bays 3 Fan behind disk drive bays Sm OO gt P Features 2 4 Power Supply Peripheral Bays Diskette Drive The 260 watt power supply is switch selectable for 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for a 3 5 diskette drive 5 25 inch front panel bays for mounting 3 half height 5 25 inch peripheral devices tape drive or CD ROM drive not a hard
5. 32 Clearing and Changing the Password 32 Configuring Your System Configuration and setup utilities are used to change your system configuration You can configure your system 5 well as option boards you may add to your system using the Resource Configuration Utility RCU diskette Also several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory A diskette is not needed to run BIOS Setup A Utilities diskette contains the SCSI Select Utility and the Event Log Utility The Event Log Utility is used to read stored system event information The SCSI Select Utility is used if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation of these drives If your system has been factory configured the BIOS Setup or SCSISelect utilities do not need to be run unless you want to change the password or security features add option boards or devices or upgrade your system board There are some system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change This chapter provides procedures for running the RCU BIOS Setup and the Utilities diskette Also a section describing the system board jumper configurations is presented Several configuration tables are provided in this chapter to record changes you make to
6. 5 If you wish to format a disk verify disk media or display a list of devices and their SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings Configuring Your System 4 24 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens Up and down arrows move from one parameter to another within a screen KEY Selects an option ESC Moves back to previous screen or parameter or Table 4 7 shows the normal settings for the SCSI Select Utility and provides a place for you to record any changes you make to these settings Table 4 7 SCSISelect Setup Configurations RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Checking Host Adapter SCSI Termination Additional Options Boot Device Options Boot SCSI ID fe al fo Boot LUN Number SCSI Device Configuration Press ENTER for menu Initiate Sync Negotiation Maximum Sync Transfer Rate Enable Disconnection es n Yes Initiate Wide Negotiation Yes Send Start Unit Command BIOS Multiple LUN Support T es Include in BIOS Scan No effect if BIOS is disabled Do not remove media from a removable media drive if it is under BIOS control Set to 40 0 if the SCSI bus has only ultra wide hard disk drives or 10 0 if Tape is used Set to Yes for ha
7. 2 20 32 5 1 Caution Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Notice Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attach to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Upgrades and Options 5 2 Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil Utility knife ESD workstation or antistatic wrist strap recommended removal tool Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of
8. ENTER The ENTER key is interchangeably used as RETURN and CARRIAGE RETURN CTRL ALT Two or three key names separated by plus sign s indicate multiple key entries For example CTRL ALT DEL means hold down the CTRL and ALT keys and press the DEL key The special notices listed below are used throughout this manual to emphasize specific information Warning Warning indicates a hazard that can cause serious personal injury or death if the hazard is not avoided Caution Caution indicates a hazard that might cause personal injury Notice Notice indicates the potential to damage equipment or data is present if the user does not take the necessary precautions recommended by the Notice Note Notes are used to identify or amplify a point to the reader A Note may be used to emphasize a recommended sequence of steps Introduction 1 4 Introduction Chapter 2 Features Contents Overview 2 2 41 2 2 2 2 2 2 4 4 44 1 SYSTEM CHASSIS ein een inet 3 System Board Features ee ter ten Let 4 Overview The system see Figure 2 1 is a modular server based the Intel Pentium 11 chip set The chassis and system board have been designed to meet the needs of the server marketplace The combination of compute performance memory capacity and integrated 1 provides a high performance environment for many sub entry level se
9. 1 d Optional SCSI Disk Drive Configuration One of the options available for your system is to use the on board Adaptec 7880 wide SCSI controller to control wide SCSI hard disk drives in the internal bay In this case a six connector SCSI cable Figure A 3 E connects the wide SCSI connector on the top edge of the system board Figure A 3 F to the wide SCSI hard disk drives in internal bay Figure A 3 B You can also connect the optional SCSI tape drive Figure A 3 C to the six connector SCSI cable via a narrow SCSI to wide SCSI adapter Figure A 3 D When using SCSI hard disk drives the SCSI address assignment is SCSI ID ASSIGNMENT BAY DEVICE ADDRESS First Hard Disk 0 Second Hard Disk 1 Third Hard Disk 3 Tape Drive 2 The SCSI termination Figure A 3 A must be installed in the last SCSI drive of the daisy chain cabling The Terminator Enable jumper must be installed in the last hard disk drive of the daisy chain cabling top drive bay 1 SCSI ID 0 SCSI terminators must be removed from all other drives System Cabling A 6 System Cabling Figure A 3 Optional SCSI Disk Drive Configuration A I m A A SCSI terminator B Wide SCSI hard disk drives in inte
10. A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time A small electrical connector used for configuration on some computer hardware 1 024 bytes See also byte Local Area Network A group of computers linked together within a limited area to exchange information Liquid Crystal Display The type of video display used in portable computers Light Emitting Diode A small electronic device that glows when current flows through it The name you can assign a parallel port to specify its address See also parallel port Megabyte math coprocessor memory microprocessor modem module mouse NVRAM O operating system P parallel port partition password PCI 1 048 576 bytes See also byte An IC that works with the microprocessor to speed up mathematical calculations The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM The integrated circuit that processes data and controls the basic functions of the computer A device used to exchange information with other computers over telephone or data lines A circuit board that plugs into a dedicated connector on the system board in your computer A small input device that you guide on a flat sur
11. CD ROM J IDE master device K Primary IDE cable 3 connectors L 3 5 inch diskette drive M Diskette interface cable N Diskette drive connector O Primary IDE connector P Secondary IDE connector Q System board System Cabling A 4 System Cabling Figure A 2 Standard IDE Bus Cable Routing 3 K N IM o ge eS MI al A dl H E T FA Ej IDE CABLE A first master device and a second slave device are supported on both the primary and secondary IDE channel connector The device configuration master versus Slave is determined by jumpers on the devices Cable Sense CS device configuration is not supported If only one device is on a channel connector it must be set as the master device If a HDD and another device is a channel connector the HDD should always be the master device Valid IDE configurations are listed in Table 1 A 5 Table A 1 IDE Device Configurations ERES mm Devices ERES mm No IDE HDD One Two Three E A HDD IDE HDD IDE HDD s IDE HDD s HD Ho wo Primary Master CD ROM 0 HDO HDO pret mes wem o mme m
12. and power on the system Upgrades and Options 5 33 Removing a 5 25 Inch Device 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel as described earlier in this chapter 3 Disconnect the power cable Figure 4 16 A and ribbon data cable B from the device you are removing Figure 4 16 Removing a Removable Media Device Upgrades and Options 5 34 Upgrades and Options Remove and save the four screws from the device Install an EMI Electromagnetic Interference shield and filler panel over the bay from which you removed the peripheral device Replace the side panels and front panel and power on the system Remove the drive serial number from the equipment log Chapter 6 Problem Solving Contents Troubleshooting Checklists 1 1 Initial System 00 0 7 2022 2 Running New Application Software 3 After System Has Been Running Correctly 4 Additional Troubleshooting 5 Error Checking iie eee ER RR 5 Troubleshooting Guide 0 222 6 Specific Problems and Corrective Actions 9 Power LED Does Not 9 S
13. 2 Non volatile memory PCI expansion slots 4 Fan connector Voltage Module CPU Dump switch reserved External I O board connectors Wide SCSI connector DIMM Sockets 4 HnPOWDOZEOR Secondary IDE connectors Primary IDE connectors Diskette connector DC power switch connector Power on light connector Speaker connector Drive activity light connector RAID connector reserved Reserved Real time clock battery Features 2 6 Pentium Il Processor System Memory I O Expansion Slots The system includes a Pentium 11 processor plugged into a socket on the system board Figure 2 3 F The board also contains a voltage regulator to power this processor Figure 2 3 E The processor features a 512 KB cache ECC generation checking is provided for detection and correction of cache errors The system board contains four 168 pin DIMM sockets Figure 2 3 The minimum system board configuration includes 32 MB of system memory 4 DIMM sockets allow for system memory expansion to 512 MB ECC generation checking is provided for detection and correction of memory errors The server s expansion capabilities meet the needs of file and application servers for high performance 1 0 by providing a combination of PCI local bus and ISA connectors The system board offers four dedicated PCI slots and two dedicated ISA slots The system board contains two ISA 1 0 input output expansion slots Figure 2 3 A The ISA archi
14. As an option the on board Adaptec 7880 wide SCSI controller can be used to control a SCSI tape drive In this case two connector SCSI cable Figure 1 D connects the wide SCSI connector on the top edge of the system board Figure A 1 E tothe optional SCSI tape drive Figure A 1 B via a narrow SCSI to wide SCSI adapter Figure A 1 C The tape drive SCSI address assignment is 2 SCSI termination must be installed in the last SCSI drive of the daisy chain cabling Since the tape is your only SCSI device the termination resistors Figure A 1 A areinstalled in the tape drive When adding or removing IDE devices consider the following The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices Figure A 1 Standard IDE Disk Drive Configuration B G J L D H K M E M P Q A SCSI terminator B Optional SCSI tape drive C Narrow SCSI to wide SCSI adapter D Wide SCSI interface cable 2 connectors E Wide SCSI connector 68 pin F Optional IDE slave device HD2 or tape G Optional IDE master device HD1 H Secondary IDE cable 3 connectors I IDE slave device
15. BIOS is successfully copied to shadow RAM If your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving 6 18 Messages and Beep Codes Problem Solving Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not checksum to zero At the beginning of each POST test routine the BIOS outputs the test point error code to I O address 80h If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code signifying the test point code and attempting to display the test point error code on the upper left corner of the display screen BIOS derives the beep code from the test point error code For example a test point error code of 16 is indicated by a 1 2 2 3 beep code a single beep a burst of two beeps a burst of two beeps and a burst of three beeps In addition BIOS writes a value of 16 on the upper left corner of the display screen and to I O port 80h to enable debugging tools to identify the area of failure Table 6 3
16. RCU Notice The system can fail following improper configuration Always save the current settings before reconfiguring the system Note Because of license restrictions the RCU diskette as created by the EXPRESSBUILDER CD ROM is not bootable order to use this diskette you must make it bootable 1 Power on the system 2 If the diskette drive is disabled enable it using the BIOS Setup utility explained later in this chapter Specify the correct type of diskette drive 3 Using the EXPRESSBUILDER CD ROM create the RCU diskette Note that the CD ROM refers to the RCU as the SCU Note Perform Step 4 of this procedure the first time you use the RCU diskette This step enables the RCU diskette to be MS DOS bootable 4 Insert the diskette into floppy disk drive A At the C prompt type SYS Press ENTER MS DOS system files are copied onto the diskette Your RCU diskette is now bootable 5 Start the RCU by rebooting the system with the RCU diskette in Drive A When the RCU banner is displayed press ENTER and the System Configuration Utility Main Menu shown in Table 4 1 is displayed Configuring Your System 4 4 Table 4 1 Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring Provides basic instructions on resource configuration and using the Help your computer program Configure computer Lists automatically detected boards and enables manually adding
17. System 4 20 2 Insert the Utilities diskette into floppy disk drive At the C prompt type SYS A Press ENTER MS DOS system files are copied onto the diskette Your Utilities diskette is now bootable 3 Reboot the system with the Utilities diskette in Drive 4 The MS DOS Startup Menu displays See Table 4 6 Table 4 6 MS DOS Startup Menu MENU OPTIONS DESCRIPTION 1 Read the System Event Executes the Log Display Utility which Log displays any events stored in the system log area 2 Execute Al C 78xx Loads the SCSI Select Utility and displays SCSI Select Utility the current configurations 3 Exit to DOS Exits Utilities and returns to A prompt Configuring Your System 4 21 Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system Note Refer to Chapter 6 Problem Solving for definitions on all POST error codes To view the Event Log perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk driveA Power on the system The system boots up The MS DOS Startup Menu displays See Table 4 6 Select 1 Read the System E vent Log from the MS DOS Startup Menu The S
18. TOTER mn T N J46 Model Type Annan J45 Model Type 1 J18 0 2 Reserved 1 252 J38 000 CMOS Clear 5 1 2 18 p 321 37 590 CPU Speed J42 12 Model Type J30 522 Password Clear J36 05 CPU Speed J35 1009 CPU Speed J34 0 BO CPU Speed PIN ORIENTATION 427 321 23 J29 Boot Block J28 Dolo FLASH Code 428 J36 J40 429 J37 J44 mE J27 RO J34 J45 HD Activity 485 J39 J46 J44 gt A Reserved Configuring Your System 4 30 Table 4 9 System Board Jumper Configurations EM SEN J18 Model Type Used with jumpers at J39 J20 J40 J42 J45 and J46 to set server model type Reserved Required on factory default 1 2 J26 HD Activity Used to OR the two HD J27 activity signals update 2 FLASH Code FLASH reprogramming J28 protection BIOS write protected no FLASH update Boot Block Boot Bock write protection Boot Block not write protected 1 2 2 J29 Boot Block write protected 2 3 Right Password Clear Password protection Password protection enabled 1 2 J30 Password cleared protection off 2 3 Right CPU Speed Used with jumpers at J35 Refer to Table 4 10 to set CPU speed Dependent on J34 J36 and J37 to set CPU speed of installed speed CPU CPU Speed Used with jumpers at J34 Refer to Table 4 10 to set CPU speed Dependent on J35 J36 and J37 to set CPU speed of installed speed CPU CPU Speed Used with jumpers
19. a printer or modem by following the instructions included with these devices Notice Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Caution Inserting a telephone line connector into LAN board RJ 45 port may result in personal injury and equipment damage Setup 3 6 Setup Figure 3 3 Making Connections A A CD CR X7 PS oF gt Serial Port 2 COM2 Keyboard Video Display VGA Serial Port 1 COM1 Mouse Parallel Port Printer PCI Expansion Slots ISA Expansion Slots 3 7 Setting the Line Voltage The system contains a 260 watt power supply that is switch selectable for 115 or 230 VAC at an operating frequency of 50 60Hz Each system is shipped with the line voltage select on the power supply set to 230 VAC Line source voltages between 200 and 230 VAC are acceptable when the power supply input voltage is set to 230 VAC Warning Before you plug the system power cord into an AC outlet you need to ensure that the input line voltage setting for the power supply is correct Warning To use the system with line source voltages between 200 and 230 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power s
20. and must be installed in specific locations as shown below Not used Pp Peo P9 HZ System Cabling A 8 Figure A 4 Optional RAID Cable Configuration F A B G D H J E A pem I K O L M p E EC yes Gt N A SCSI terminator B Optional SCSI tape drive C Narrow SCSI to wide SCSI adapter D Wide SCSI interface cable 2 connectors E Wide SCSI connector 68 pin F Optional IDE slave device tape G IDE master device CD ROM H Primary IDE cable 3 connectors 3 5 inch diskette drive J Diskette interface cable K Diskette drive connector L Primary IDE connector M Secondary IDE connector N System board O Wide SCSI hard disk drives in internal bay P Wide SCSI interface cable 6 connectors Q DACO960 RAID controller in PCI slot J 11 R RAID channel 0 cable connector System Cabling Appendix B Memory Configurations Contents Memory DIMM 2 2 1 1 Memory DIMM Configurations The system board has four 168 pin DIMM sockets for a total of up to 512MB of system memory using 128MB DIMMs See Figure B 1 The sockets are
21. arranged in a bank that supports a 64 bit wide data path with 8 parity bits Timing requires 60 ns devices Parity generation checking is provided for each byte Each DIMM socket may have different sizes of memory installed A DIMM socket accommodates a single 168 pin 60 ns device with gold plated edge connectors as follows 4M x 72 DIMM 32MB 8M x 72 DIMM 64MB 16M 72 DIMM 128MB Figure B 1 System Board DIMM Sockets J24 J23 J22 J21 Memory Configurations B 2 A DIMM should be installed in the top J 24 socket When installing additional DIMMs start with the first empty socket below DIMMs already installed When removing DIMMs start with the first socket closest to the bottom edge of the system board Table B 1 lists the distribution of DIMMs for memory configurations Table B 1 System Memory Configurations System Capacity Capacity per DIMM slot MB Any DIMM slot order MB te a oat 7 Memory Configurations AC address ASCII backplane slot backup backup battery base memory baud rate BIOS bit boot bps byte Glossary Alternating Current The type of current available in wall outlets All computers must convert alternating cur
22. at J34 Refer to Table 4 10 to set CPU speed Dependent on J36 J35 and J37 to set CPU speed of installed speed CPU CPU Speed Used with jumpers at J34 Refer to Table 4 10 to set CPU speed Dependent on J37 J35 and J36 to set CPU speed of installed speed CPU CMOS Clear Real time clock CMOS RTC CMOS protection enabled 2 J38 protection RTC CMOS cleared to factory defaults 2 3 Left Factory Your Default Setting Up Up 2 3 2 3 Up Up MN Left Left 1 2 Right Required on factory default 2 3 1 1 1 OR the two HD activity signals 1 Separate HD activity signals 2 1 2 3 BIOS not write protected FLASH 2 3 2 2 3 2 Model Type Used with jumpers at J20 Required on factory default 2 1 2 J39 J40 J42 J45 and J46 to Left Left set server model type Model Type J40 Model Type J42 Required on factory default 2 3 2 3 2 J44 Right Right Used with jumpers at J20 J39 J42 J45 and J46 to set server model type Used with jumpers at J20 J39 J40 J45 and J46 to set server model type Configuring Your System Required on factory default Required on factory default 2 Right Right 2 3 3 3 4 31 Table 4 9 System Board Jumper Configurations continued Jumper Description Factory Your Default Setting Model Type Used with jumpers at J20 Required on factory default 1 2 1 2 1 2 J45 J39 J40 J42 and J46 to Left Left
23. battery is incorrectly A replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Notice Observe static precautions Use an antistatic wrist strap Upgrades and Options 5 6 Figure 5 2 Replacing the Non Volatile Memory Upgrades and Options fa N S nnnnnnnnnnnnnnnnunnnnnunnn N Power off the system and remove the left side panel as described earlier in this chapter Using a IC removal tool or a small pointed tool gently pry up each end of the non volatile memory and pull it straight up out of its socket Figure 5 2 Orient the new chip over its socket so the dot is properly oriented Carefully insert the chip into its socket connectors Press down on the chip until it is firmly seated in its socket Replace the left side pane
24. disk drive Internal hard disk drive bays for mounting three hard disk drives 1 to 1 63 high hard disk drives only The system includes 3 5 diskette drive installed in a front panel bay The drive supports 720 KB and 1 44 MB diskette media System Board Features Features Each model includes a single processor system board The system board offers a flat design with the processor and memory subsystems residing on the board Figure 2 3 shows the major components on the system board The following subsections describe the system board major components LEOmmoOv 2 5 Figure 2 3 System Board I J 7 f M ooo N 0 lt P F o D 2 9 R B WOU EID Umm uuUuuuJmu uuu luu nnnnnnnnaunananannananannna 1 npnnnnnnnnnnnnnnm ISA expansion slots
25. files in drive A 6 7 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter Monitoring POST while it is running Each time you turn on the system the power on self test POST runs automatically and checks the system board CPU memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test If you do not want to wait for it to complete you can terminate it by pressing CTRL ALT S Press lt F2 gt to enter SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display puts out a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Table 6 1 lists keys active during POST and provides description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is so
26. in Canada CS A certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation onl
27. moving and removing boards Plug and Play boards don t require configuration files If the ISA board requires configuration files use Add or remove boards for a menu to enter or change ISA board configurations Refer to ISA Board Configuration found later in this chapter INSERT adds a board not detected or has not been installed DEL removes a selected board F7 moves a selected board to a different slot el date Enables E and changing the date that the computer uses Setim time Enables Enables viewing and changing the time that the computer uses and changing the time that the computer uses Maintain system Enables viewing and changing Configuration CFG files and System 7 diskette ee Information SCI files Exit from this Exit from this utility Exits from the Exits from the 6 Select Learn about configuring your computer from the RCU Main Menu and press ENTER if you need information on system configuration Read through the information and press the F10 key when you are done 7 Using the up and down arrows highlight Configure Computer and press ENTER The Resource Configuration Utility Menu shown in Table 4 2 displays The keys that are active while viewing a screen are displayed on the bottom of the screen Note Press the F1 key at any time for help and additional information on each option To return from help press the ESC key 8 Select Step 1 Impor
28. on light When lit DC power is present F Drive activity light When lit hard disk drives are in use G DC power switch Press to turn system DC power on or off Rear View Figure 3 2 shows the location of the following rear system controls and indicators Setup 3 4 Setup Zoe gt So gt Figure 3 2 Rear Features and Controls AC input power connector Line voltage selector switch COM2 Keyboard VGA COMI Mouse Printer PCI slots ISA slots Supplies AC power to the power supply Selects AC input power of 115 VAC or 230 VAC COM2 serial port 9 pin connector PS 2 compatible 6 pin mini DIN connector VGA monitor 15 pin connector serial port 9 pin connector PS 2 compatible 6 pin mini DIN connector 25 pin parallel port connector Four PCI add in board slot locations Two ISA add in board slot locations 3 5 Making Connections Note If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the Resource Configuration Utility RCU For information on running the RCU refer to Configuring Your System in Chapter 4 of this User s Guide Refer to Figure 3 3 and connect your keyboard monitor and mouse Connect any external peripheral devices such as
29. set server model type 1 2 1 2 Model Type Used with jumpers at J20 Required on factory default 1 2 J46 J39 J40 and J45 to set Left Left server model type Table 4 10 CPU Speed Jumper Configurations CPU Bus CPU Jumper Settings Speed Ratio 1 2 Left 2 3 Right 1 2 Left 2 3 Right 233 66 MHz 266 66 MHz 2 3 Right 2 3 Right 2 3 Right 1 2 Left 300 66 MHz 1 2 Left 2 3 Right 2 3 Right 1 2 Left Configuring Your System 4 32 Moving System Board Jumpers Caution Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Notice Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 5 of this guide Check to ensure the system power cord is removed from the back of the system Locate the position of the jumpers on the system board you are changing Refer to Figure 4 1 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 4 9 for system board jumper settin
30. sure all option boards are firmly seated their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the two side panel retaining screws Figure 5 1 Note If your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system Upgrades and Options Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include Replacing the Non Volatile Memory Replacing the real time clock battery Replacing the Pentium 11 processor Installing or removing DIMMs Notice Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Non Volatile Memory You may need to replace the non volatile memory because of its internal integral lithium battery life span Contact your sales representative or dealer for a list of approved devices Its located on your system board as shown in Figure 5 2 Notice the dot on the chip This dot will assist you in correctly positioning the chip on the system board Caution Danger of explosion if
31. that is visible on a video display The resolution of a video display system is measured in pixels Power On Self Test Random Access M emory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM Resource Configuration Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system ThelC in your computer that maintains the time and date Read Only M emory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM An industry standard serial port See also serial port To store information on a floppy disk hard disk magnetic tape or some other permanent storage device Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices Information sent sequentially one bit at a time The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains informati
32. that supports the following BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA 2 MB of Video Random Access Memory VRAM video buffer 16 bit bus for high speed display memory access Hardware accelerated bit block transfers BITBLT Features 2 8 Peripheral Controller Display power management system Supports 72Hz refresh non interlaced at 640x480 800x600 1024x768 or 1240x1024 resolutions Displays of up to 16M colors at 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions Note SVGA drivers may be required to use the high performance video modes The advanced integrated peripheral controller supports 2 serial ports and one parallel port through the external I O connectors Figure 2 3 G The advanced integrated peripheral controller also supports the connection of a diskette drive Figure 2 3 External Device Connectors Features The external I O connectors Figure 2 3 G provide support for a PS 2 compatible mouse and a keyboard connectors for VGA monitor 2 serial port connectors and a parallel port connector Chapter 3 Setup Contents Selecting a Site unssasansnnnnnanananannnnnnnnnnnnnnnnn ann nenn nn 1 Unpacking the 2 Getting Familiar with the 2 Eront VIeW nee nee 2 Rear lE 3 Maki
33. to disconnect power before opening your system can result in personal injury and equipment damage Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Problem Solving 6 2 Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration Hardware failure is a less frequent cause If you have problems during initial system startup check the following Problem Solving 15 the system power cord properly connected to the system and plugged into aNEMA 5 15R outlet 100 120 V ac aNEMA 6 15R outlet 200 240 V ac Is AC available at the wall outlet Is the main power switch located on the top of the power supply cage at the rear of the system in the ON position Is the power on off push button switch on the front panel in the ON position power on LED should be lit Are all cables correctly connected and secured Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all jumper settings on the system board correct For jumper information see the Configuring Your System chapter Are all jumper and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applic
34. your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Use this menu for configuring Server Features Exits the current menu Use the arrow keys to select a menu or an item displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus Configuring Your System To display a submenu position the cursor on a selection that has a submenu and press ENTER Selections with submenus are preceded by an arrow Refer to the following table for information on the keys you use with Setup These keys are also listed at the bottom of the Setup menu up or down arrow keys Move cursor up and down The cursor moves only to the settings that you can change TAB or SHIFT TAB Cycle cursor up and down HOME or END Move cursor to top or bottom of window PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu Load previous configuration values for this menu ENTER Execute command or Select submenu BIOS Setup Configuration Settings Table 4 5 shows the normal settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these
35. 4 19 Exiting BIOS Setup To exit Setup select Exit from the menu bar to display the Exit Setup menu The following table describes the options on this menu Note that ESC does not exit this menu You must select one of the items from the menu or menu bar to exit this menu SELECTION DESCRIPTION Save changes and Stores the selections displayed in the menus in Exit CMOS and exits the Setup program Exit without Saving Exits the program without saving any changes you Changes have made in this session Previous selections remain in effect Get Default Values Displays default values for all Setup menus Useful if BIOS detects a problem with the values stored in CMOS Load Previous Reverts to previously saved values if the new Values values have not been saved to CMOS Save Changes Stores the current selections without exiting the Setup program Using the Utilities Diskette The utilities diskette contains the SCSI Select Utility and an Event Log Reader Utility Note Because of license restrictions the Utilities diskette as created by the EXPRESSBUILDER CD ROM is not bootable In order to use this diskette you must make it bootable To run the Utilities diskette perform the following procedure Note Perform Step 2 of this procedure the first time you use the utilities diskette This step enables the diskette to be MS DOS bootable 1 Using the EXPRESSBUILDER CD ROM create the Utilities diskette Configuring Your
36. CS device configuration is not supported Figure 5 9 3 5 Inch Drive Bay Locations gt D 9 0 nm FUT 1 m umen C JJ o Brut Upgrades and Options 5 21 e Your system comes with three connector IDE cable connecting the first hard disk drive HDO and the CD ROM to the system board primary connector The first disk drive is set as the master device and the CD ROM that comes with your system is set as the slave device on this connector e Your system comes with a three connector IDE interface cable attached to the system board secondary IDE connector When adding IDE devices such as hard disk to this cable valid configurations are Empty or HD2 or Tape slave If you are adding or removing a SCSI hard disk device consider the following The system uses single ended SCSI host adapter and devices Failure to install single ended SCSI drive types can result in electrical damag
37. NTER for menu Multi Sector Transfers Disabled LBA Mode Control Disabled 2 2 Press ENTER for menu cache emonyRegons This parameter will be overwritten by the RCU setting Type Current IDE device Cylinders Heads Sectors Track Write Precomp Configuring Your System 4 15 This parameter should be enabled for HDD and disabled for other IDE devices Configuring Your System Table 4 5 BIOS Setup Configurations Continued OR DISPLAY ONLY CONFIGURATION Lc MN NI Press ENTER for menu Regions with Legacy Expansion ROME _ Boot Sequence Press ENTER for menu Boot Sequence SETUP Prompt POST Errors Numlock On Press ENTER for menu Extended Memory po ADVANCED MENU i Integrated Peripherals Press ENTER for menu Serial Port 1 3F8 IRQ 4 Serial Port 2 2F8 IRQ3 Parallel Port 378 IRQ7 This parameter will be overwritten by the RCU setting Configuring Your System Table 4 5 BIOS Setup Configurations Continued MENU PARAMETER NAME DEFAULT SETTING OR DISPLAY ONLY Parallel Mode Diskette Controller Local Bus IDE adapter Mouse Memory Reconfiguration Press ENTER for menu Memory Reconfiguration DIMM J24 Row 1 Status Row 2 Status DIMM J23 Row 3 Status Row 4 Status DIMM J22 Row 5 Status Row 6 Status DIMM J21 Row 7 Status Row 8 Status Memory Row Errors Clear Memory Configuration Message Memory Warn
38. Server ES1200 User s Guide m Copyright 1997 Packard Bell NEC Inc Trademarks Adaptec is a registered trademark of Adaptec Corporation INTEL is a registered trademark of Intel Corporation Mylex is a trademark of Mylex Corporation MS DOS is a registered trademark of Microsoft Inc Pentium is a registered trademark of Intel Corporation PS 2 is a trademark of International Business Machines Corporation Other product and company names are registered trademarks and trademarks of their respective holders Printed in the United States of America PN 101924 11 97 Safety Notices A Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Warning The detachable power supply cord is intended to serve as the disconnect device Warning This equipment has 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement In the U S A and Canada the power cord must be a UL listed detachable power cord
39. able ensure that there are no conflicts for example two option boards sharing the same interrupt Are all DIMMs fully seated and installed correctly Refer to the Upgrades and Options chapter for installation instructions Are all option boards and disk drives installed correctly Refer to the Upgrades and Options chapter If the system has a hard disk drive is it properly formatted or defined 6 3 15 the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your network operating system configuration guide Are the configuration settings in Setup and the Resource Configuration Utility RCU correct For information about running these utilities refer to the Configuring Your System chapter If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized c
40. and remove the left panel as described in chapter 5 of this guide Move the CMOS Clear jumper J 38 to pins 2 3 see Figure 4 1 Power on the system and wait for the POST to complete This will automatically reprogram the CMOS NVRAM to the default settings Power off the system Move the CMOS Clear jumper back to pins 1 2 Replace the panel and power on the system Run the Setup Utility to configure your system Clearing and Changing the Password To clear and change the password 1 Oo vu A Power off the system and remove the left panel as described in chapter 5 of this guide Move the Password Clear jumper J 30 to pins 2 3 see Figure 4 1 Power on the system and wait for POST to complete This automatically clears the old password Power off the system Move the Password Clear jumper back to pins 1 2 Replace the panel and power on the system To specify a new password run the Setup Utility as described earlier in this chapter Configuring Your System Chapter 5 Upgrades and Options Contents Static Precautions 1 11 1 Preparing Your System for 2 2 Equipment bid e strenue are b ces 2 Removing a Side 3 Installing a Side 4 Modifying the System
41. apter Ifthereis a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems With Application Software found later in this chapter Problem Solving 6 9 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light System cooling fan does not rotate No characters appear on screen Characters on the screen appear distorted or incorrect No beep or incorrect beep pattern Floppy disk drive access LED does not light Hard disk drive access LED does not light The RCU does not boot Problems with application software Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Problem Solving 6 10 System Cooling Fan Does Not Rotate Problem Solving Note T
42. apter 4 Configuring Your System Contents Configuring Your System 0222 1 Using the ROW eric rene 3 RCU Command Line Parameters 5 RCU Configuration 5 nenne nennen 6 ISA Board Configuration 7 BIOS Setup nre Ei 10 Using the BIOS Setup 2 10 BIOS Setup Configuration 5 11 Exiting BIOS Setup sssssssssssssssmnenne 16 Using the Utilities 17 Viewing the Event 00 222222 19 SCSISelect Utility 20 Using the SCSISelect 21 SCSISelect Configuration 5 22 Exiting 5 6 0 02 2 22 23 Configuring the Optional RAID 23 Configuring System Board 23 Botore You Beginn ante ge 26 Moving System Board Jumpers 30 Updating the 31 Resetting the CMOS NVRAM
43. ard may be defective If the problems are intermittent there may be loose cable dirt in the keyboard if keyboard input is incorrect amarginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord 6 5 If the problem recurs after you have checked and corrected all of the above items refer to Additional Troubleshooting Procedures in this chapter Additional Troubleshooting Procedures Error Checking This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Each time you turn on the system the POST runs automatically and checks the system board CPU module memory keyboard and most installed peripheral devices If POST finds an error it displays an error message and in case there is a problem with the display puts out a series of long and short beeps One short beep means the system passed POST Refer to the BIOS User s Information section in this chapter for a list of items
44. ardous radiation exposure 1 Power off the system and remove the side panels as described earlier in this chapter N Remove the front panel EMI shield and filler panel covering the bay into which you are installing a peripheral device as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 3 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log A Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Notice If the drive comes with drive rails do not use them Remove any rails already attached 5 Slidethe drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive Secure the drive to the bay with the four supplied screws See Figure 5 15 Upgrades and Options 5 32 Figure 5 15 Installing a Removable Media Device Power Cable 5 25 Drive 6 Connect the signal and power cables to the drive as shown in Figure 5 15 All device power cables are labeled and must be installed in specific locations as shown below DRIVE LOCATION POWER CONNECTOR CD ROM P3 B Tape D Diskette Ep o 7 Replace the front panel and side panels
45. be installed in specific locations as shown below DRIVE LOCATION POWER CONNECTOR i c 1 HDO P7 2 HD1 P8 3 HD2 POs 11 Swing the drive bay into the chassis and replace the two screws on the drive bay 12 Replace the left side panel and power on the system Configure the system as described in the Configuring Your System chapter Upgrades and Options 5 24 Figure 5 11 Cabling the Disk Drives Removing Internal Disk Drive 1 Upgrades and Options Power off the system and remove the left side panel as described earlier in this chapter Disconnect the signal and power cables from the back of the drive Figure 5 11 It is necessary to completely remove the cables from all the drives before the drive can be removed Remove the two screws holding the 3 5 inch drive bay to the chassis Figure 5 10 Swing the drive bay out of the chassis Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface Remove the hard disk drive by removing the four screws that secure the drive to the drive bay Front Panel 10 5 25 Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide t
46. d by starting the RCU from the command line with the appropriate switch listed below To enable an option insert the RCU diskette in drive and type A at the MS DOS prompt followed by one of these command line parameters H High resolution display Sets the display mode to 43 lines for an EGA add in video controller board or to 50 lines for a VGA board The default is 25 lines for all add in video controller boards Monochrome display The display screens are shown using monochrome attributes even on a color display The default is to display color unless a monochrome video display is detected Use this parameter when you have redirected the console to one of the onboard serial ports Configuring Your System 4 6 RCU Configuration Settings Table 4 3 shows the recommended RCU settings for a sample system and provides a place for you to record any changes you make to the settings To display the configuration settings select Step 3 under the Resource Configuration Utility Menu To edit any of the configuration parameters use the up and down arrows to highlight the desired configuration parameter and press ENTER Pressing F6 at this point allows you to edit any of the parameters resources IRQs DMAs 1 0 ports or memory Table 4 3 RCU Configurations NORMAL SETTING YOUR CONFIGURATION System Express 5800 ES1200 System Board Mouse Controller RS 232 COM Port 1 RS 232 COM Port 2 Parallel Port Floppy Con
47. e 2 The RCU Main Menu shown in Table 4 1 is displayed At the Startup Menu enter choice 2 Configure Computer 3 The Resource Configuration Utility Menu shown in Table 4 2 is displayed Select Step 2 Add or Remove Boards and press ENTER 4 The Step 2 Add or remove boards screen is displayed At this screen select Add by pressing INSERT 5 The Add screen is displayed telling you to locate the diskette that contains the cfg file for the board Press ENTER at this screen 6 The Select a Configuration CFG fileto add screen is displayed At this screen select Not Listed by pressing F5 Configuring Your System 4 8 10 11 12 The Add a board without a cfg file screen is displayed Read through the information and press ENTER The Add a board without a cfg file screen reappears When the screen reappears select Create cfg file and press ENTER The Create A Board CFG File screen is displayed At this screen enter the board description and manufacturer and press ENTER TheNew Board Setup screen is displayed Using the scrollable list select the resources used by the new ISA board Table 4 4 provides a place for you to record the configuration you assign to the board Press F 10 when you are finished selecting the resources used by the new ISA board The View Current Settings screen is displayed Press ENTER to save the current settings The Add confirmation screen is displayed Review the
48. e 4 1 shows the location of the system board jumpers Table 4 9 lists the system board jumpers and their factory default settings Table 4 10 lists the CPU speed jumper Configurations Configuring Your System 4 29 Figure 4 1 System Board Jumpers Oo 3 2225 C3 J20 E 1 Model Type Ee i a SEE EGS 123 au J26 5 c o Reserved Em 123 D J40 o 22 Model Type aR TT it 1 a J39 995 Model Type
49. e 4 8 to determine how the RAID controller was configured at the factory If you want to change the RAID level or add additional hard disks to the array you must use the DACCF utility If you are adding the RAID controller to an existing system the DACCF utility allows you to configure your disk array before installing your network operating system Table 4 8 RAID Configurations Hard Drives Configured in Array 1 JBOD 1 JBOD Mylex RAID 7 JBOD is an acronym for Just a Bunch Of Disks Each drive can operate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy is provided Mirroring RAID 1 Drives are paired and mirrored All data is 10096 duplicated on an equivalent drive fully redundant Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy Configuring Your System 4 27 The DACCF utility is included with the RAID controller The DAC960 RAID controller supports various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the DACCF configuration utility prior to installing your Network Operating System For an explanation of this utility refer to the DACCF Utilities Installation Guide and User Manual that was shipped with the server Chapter 2 of the manual Configuration Strategies describe
50. e and save the option board retaining bracket screw Figure 5 8 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue Install an expansion slot cover over the vacant slot using the previously removed screw Figure 5 7 Replace the left side panel and power on the system If you removed an non Plug and Play ISA option board run the RCU to configure the system as described in the Configuring Your System chapter Upgrades and Options 5 20 Hard Disk Drives The system supports a variety of IDE and SCSI hard disks Contact your sales representative or dealer for a list of approved devices The internal hard disk drives are located in the 3 5 inch drive bay Figure 5 9 A If you are adding or removing IDE hard disk device consider the following The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices A first master device and a second slave device are supported on both the primary and secondary IDE connector The device configuration master versus Slave is determined by jumpers on the device Cable Sense
51. e following The system board supports a primary and secondary IDE channel connector Each of these supports two devices for a total of four IDE devices A first master device and a second slave device are supported on both the primary and secondary IDE connector The device configuration master versus Slave is determined by jumpers on the device Cable Sense CS device configuration is not supported Your system comes with three connector IDE cable connecting the first hard disk drive HDO and the CD ROM to the system board primary connector The first disk drive is set as the master device and the CD ROM that comes with your system is set as the slave device on this connector Upgrades and Options 5 30 Your system comes with a three connector IDE interface cable attached to the system board secondary IDE connector This cable should be used to add your removable media devices If only one device is a channel connector it must be set as the master device If a HDD and another device is a channel connector the HDD should be the master device If you are adding or removing a SCSI removable media device consider the following The system uses single ended SCSI host adapter and devices Failure to install single ended SCSI drive types can result in electrical damage to the host adapter and the peripherals The tape drive SCSI address assignment is 2 The SCSI termination resistors must be installed
52. e power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector The power cord must beless than 1 8 meters 6 0 feet long Warning Your system shipped with a power cord Do not attempt to modify or use the supplied AC power cord if it is not the exact type required Setup 3 10 Powering On Your System Setup Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Press the push button power on off switch on the front panel Verify that the power on LED is lit If it is not lit ensure the ac power cords are connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices If you have problems powering on your system refer to Problem Solving in Chapter 6 of this User s Guide After you have successfully powered on your system you can run the installation checklist on the EXPRESSBUILDER CD ROM Ch
53. e to the host adapter and the peripherals The hard disk SCSI address assignment is SCSI ID ASSIGNMENT BAY DEVICE ADDRESS 1 First Hard Disk 0 2 Second Hard Disk 1 3 Third Hard Disk 3 If you installing a SCSI hard drive you must use the optional six connector SCSI cable The Terminator Enable jumper must be installed in the last hard disk drive of the daisy chain cabling top drive bay 1 SCSI ID 0 The SCSI terminators must be removed from all other drives Upgrades and Options 5 22 Installing an Internal Hard Disk Drive 1 Power off the system and remove the left side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap 2 UJ Remove the 3 5 inch hard disk drive from its protective wrapper Record the drive model and serial number in the equipment log Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Notice f a drive bezel is installed it must be removed because it blocks the air flow around the drive Notice If the drive comes with drive rails do not use them Remove any rails already attached 4 N Upgrades and Options Remove the two screws holding the 3 5 inch drive bay to the rear of the chassis Figure 5 10 Disconnect the power and signal cables from the installed drives Swing
54. em components Chapter 3 Setup tTells you how to select a site unpack the system get familiar with the system make cable connections and power on the system Chapter 4 Configuring Your System Tells you how to configure the system and provides instructions for running the Resource Configuration Utility RCU the BIOS Setup Utility and the SCSISelect Utility Chapter 4 also tells you how to configure system board jumpers to set specific operating parameters Chapter 5 Upgrades and Options Provides you with instructions for upgrading your system with optional memory options cards and peripheral devices Chapter 6 Problem Solving Contains helpful information for solving problems that might occur with your system Introduction 1 2 Introduction Appendix A System Cabling Includes cabling information for the two onboard SCSI controllers Appendix B Memory Configurations Defines the allowable memory configurations for your system Glossary Defines the standard acronyms and technical terms used in this manual Equipment Log Provides you with a sample equipment log for documenting the system configuration and updates 1 3 Notational Conventions The notational conventions listed below are used throughout this manual F1 A letter number symbol or word in CAPs represents a key on your keyboard For example the instruction press F1 means press the key labeled F 1 on your keyboard
55. ers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the baseboard is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log Component Manufacturer Name and Model if available Installed Baseboard CC c Montor Mod fC Diskete Dive CCE Diskete dives CCT Tape brive fC CC Har Disk Drwved CC CCT Hard Disk Drwe3s CCT EEE comwoter Network coronet mewer cowo Mowe PC pmemaPephens Equipment Log Equipment Log 101924
56. face to control the cursor movement and operation of the computer when using certain software programs Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM A set of programs that provides the interface between other software programs and the computer The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives A security feature that prevents an unauthorized user from operating your computer See also EEPROM Peripheral Component Interconnect PCI is a high performance peripherals 1 0 bus supporting data transfers of up to 132MB per second Glossary 6 Pentium peripheral pixel POST R RAM RCU real time clock ROM RS 232C port 5 SCSI serial communication serial port Setup program Glossary A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities A device connected to and controlled by the computer such as an external disk drive or a printer The smallest element
57. ftware is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy you are using Make sure all cables are installed correctly Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance 6 15 BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Error and Status Messages Table 6 2 is an alphabetic list of error and status messages that BIOS generates and an explanation of each message Many of the messages refer to the built in Setup program For more information about Setup refer to the Configuring Your System chapter Problem Solving Table 6 2 BIOS Messages nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested Dis
58. ge the maximum SCSI bus transfer rate Perform low level formatting on SCSI disk devices Perform verify operations on SCSI disk devices When disabling access to the SCSI Select Utility the SCSI Select utility should be used in conjunction with the BIOS Setup utility Changing the BIOS Setup utility Allow SCSI Select parameter to Disabled prevents the use of the SCSI Select utility via Ctrl A but the Press lt Ctrl A gt for SCSI Select prompt is still displayed Changing the SCSISelect utility Display lt Ctrl A gt Message During BIOS Initialization parameter to Disabled prevents the prompt from being displayed In combination these parameters be used to prevent access to the SCSI Select utility during boot Configuring Your System 4 23 Using the SCSISelect Utility To run the SCSISelect Utility perform the following procedure 1 Insert the bootable Utilities diskette into floppy disk driveA 2 Power on the system The system boots up 3 The MS DOS Startup Menu displays See Table 4 6 4 Select 2 Execute Al C 78xx SCSISelect Utility from the MS DOS Startup Menu The SCS Select Utility starts and the following screen is displayed SCREEN DESCRIPTION Configure View Host Adapter Configure host adapter Settings and device settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices
59. grees relative to the system board 1 Power off the system and remove the left side panel as described earlier in this chapter Notice Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 2 Upgrades and Options Holding the DIMM module only by the edges remove it from its antistatic package DIMMs are keyed so they can only be inserted one way Position the DIMM over the highest numbered socket on the board Figure 5 5 A and B The notches in the bottom edge of the DIMM mates with the raised bumps in the DIMM socket Press down evenly on the DIMM until it seats correctly The white levers on the sockets are not tools to aid in the insertion only to keep the DIMM s in place and to aid in extraction The levers should click in place once the DIMM is fully inserted Repeat the above steps to install any remaining DIMMs Replace the left side panel and turn on the system Removing DIMMs Option Boards Notice Use extreme care when removing a DIMM Hold DIMMs only by their edges Place them on an antiststic surface do not side them across any surface Appying too much pressure can break the retaining clips or damage the socket slot Apply only enough pressure on the retaining clips to release the DIMM 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Remove the DIMM modules one at a time starting from the lowest numbered soc
60. gs Record changes to the system board jumpers in Table 4 9 Install the system cover and power up the system using procedures in chapter 5 of this guide Configuring Your System Updating the BIOS 4 33 To update the system BIOS Note This procedure clears the event log contents If you want to save the event log contents run the Event Log Reader Utility 1 Using the EXPRESSBUILDER CD ROM create the BIOS FLASH diskette Insert a bootable DOS diskette into Drive A and power up the system Insert the BIOS FLASH diskette into Drive Enter PHLASH and press ENTER After the system reboots load the default values by pressing F2 to enter setup At the Exit Menu select GET DEFAULT VALUES Clear the event log by selecting CLEAR EVENT LOG at the Server Menu Press space bar to change NO to YES and press ESC Select SAVE CHANGES amp EXIT and press ENTER to continue The system will reboot If the procedure fails perform the following steps and then retry the Update BIOS procedure 1 Power off the system and remove the left panel as described in Chapter 5 of this guide Ensure the FLASH Code jumper J 28 is set to pins 1 2 to enable updates to the BIOS see Figure 4 1 Replace the panel and power up the system with the BIOS FLASH diskette inserted in DriveA Configuring Your System 4 34 Resetting the CMOS NVRAM To reset the CMOS NVRAM 1 vu nA Power off the system
61. he drive bay towards the bottom of the chassis until the tabs hit their stops Connect the signal and power cables to the drives as shown in Figure 5 11 Note Verify that all cables are seated and routed properly Replace the screw on the drive bay Replace the left side panel and power on the system Remove the drive serial number from the equipment log The plastic front panel assembly is a one piece assembly The appropriate removable filler panels are attached to the corresponding shields If you are installing peripheral devices in the external bays above the 3 5 inch floppy disk drive you must remove the front cover along with the corresponding filler panel and EMI shield Upgrades and Options 5 26 Removing the Front Panel Note The front panel is secured with six locking tabs 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel by carefully puling it off the front of the system chassis Use an even amount of pressure around the edges of the panel Figure 5 12 Figure 5 12 Removing the Front Panel Upgrades and Options 5 27 Installing the Front Panel 1 Align the front panel tabs with the slots in the front of the chassis Figure 5 13 N Press the front panel onto the front of the system chassis until the tabs snap into their slots 3 Install the side panels as described earlier in this chap
62. he next step The Steps in configuring your computer screen is displayed At this screen select Step 5 Save and exit and press ENTER The Save and exit screen is displayed At this screen select Save the configuration and restart the computer and press ENTER The Reboot screen is displayed At this screen press ENTER Now that you have reserved the system resources you can install the ISA board Configuring Your System 4 10 BIOS Setup Utility The BIOS Setup Utility like the RCU is used to change system configuration parameters This utility has some unique parameters and many parameters that are also configurable with the RCU The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run However parameters set with the BIOS Setup Utility that can also be set with the RCU will be overwritten by the RCU the next time the RCU is run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system BIOS displays the following Press lt F2 gt to enter SETUP 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on
63. he system has a cooling fan module behind the hard disk drives addition their is a cooling fan that is an integral part of the power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following 15 AC power available at the wall outlet 15 the system power cord properly connected to the system and the AC wall outlet Is the power connector for the cooling fan connected to the system board Is the front panel power on indicator lit Is the cable from the front panel board connected to the system board If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance No Characters Appear On Screen Check the following Is the keyboard working 15 the video display plugged in and turned on Are the brightness and contrast controls properly adjusted Are the video display switch settings correct 15 the video display signal cable properly installed If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the RCU to disable the onboard video controller 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service represe
64. ied in Setup Run SETUP Operating system not found The operating system cannot be located on either drive A or drive C Enter Setup and see if the fixed disk and floppy are properly identified Parity Check 1 nnnn A parity error was found in the system bus Parity Check 1 or or the I O bus Parity Check 2 BIOS attempts to locate and Parity Check 2 nnnn display the address on the screen If it cannot locate the address it displays f your system displays this message write down the message and notify your customer representative If your system fails after you made changes in the BIOS Setup menus you may be able to correct the problem by entering Setup and restoring the original values Problem Solving Table 6 2 BIOS Messages Continued Press lt F1 gt to resume lt F2 gt to Setup Displayed after any recoverable error message Press lt F2 gt to enter SETUP Optional message displayed during POST Can be turned off in Setup Previous boot incomplete Default Previous POST did not successfully complete POST loads configuration used default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail On systems with control of wait states improper Setup settings can also terminate POST and cause this error on the next boot Run Setup and verify that the wait state configuration is correct This error is cleared the next time the s
65. in the last SCSI drive of the daisy chain cabling If you are using SCSI hard drives the Terminator Enable jumper must be installed in the last hard disk drive of the daisy chain cabling top drive bay 1 SCSI ID 0 The SCSI terminators must be removed from all other drives If the SCSI tapeis your only SCSI device on the on board SCSI controller termination must be installed in the tape drive If you installing SCSI tape drive in bays B you must use a SCSI wide to narrow adapter If the SCSI tape drive you are installing will be your only SCSI device on the on board SCSI controller use the two connector SCSI cable that was shipped with the device If you are presently using SCSI hard drives and you are installing a SCSI tape drive in bays B or C you must use the optional six connector SCSI cable Upgrades and Options 5 31 Installing a 5 25 Inch Device A Caution CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in haz
66. ing POST Error SMB Configuration Press ENTER for menu ITF Monitoring Observation Boot Monitoring Boot Monitoring timeout period Advanced Chipset Control Press ENTER for menu DRAM Speed DMA Aliasing 8 bit I O Recovery 16 bit I O Recovery Plug amp Play O S 3 Reserved for future use Used for double sided DIMMs only POST END Disabled YOUR ONFIGURATION Configuring Your System Table 4 5 BIOS Setup Configurations Continued MENU PARAMETER NAME Reset Configuration Data Pentium BIOS Update SECURITY MENU Supervisor Password is User Password is Set Supervisor Password Set User Password Password on boot Diskette Write Diskette access System backup reminder Execute User ROM Allow SCSI Select Power Switch Mask SERVER MENU Thermal Sensor Press ENTER for menu Thermal Sensor Upper Limit Lower Limit ESM ASIC Interrupt Event Log Initialization Clear Event Log Console Redirect Port DEFAULT SETTING YOUR OR DISPLAY ONLY CONFIGURATION Enabled Ld Er p gno a RN mem BED m pu BED E Enabled 55 Enabled Disabled Disabled gt Enabling supervisor password requires a password for entering SETUP 6 These parameters require prior setting of supervisor password Configuring Your System
67. interrupt error De 4 2 2 3 Initialize option ROM error 08 42341 Shutdown error Shutdown toeror 4 2 4 1 Shutdown 10 error 4 2 4 3 Keyboard Controller Failure Problem Solving 6 22 Table 6 3 POST Tests continued Problem Solving Appendix A system Cabling Contents Betore You Begins nee 1 Static Precautions 2 4 1 Standard IDE Disk Drive Configuration 2 Optional SCSI Disk Drive Configuration 4 Optional RAID Configuration 2 2200 2 2 22 1 7 Device Power 2 4 2 7 A 1 This appendix contains information and procedures on cabling configurations used in your system The configurations include Standard IDE Disk Drive Optional SCSI Disk Drive Optional RAID controller A device power cable chart is also included Before You Begin Warning The DC push button on off switch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives op
68. iolet light but is not lost when the computer is powered off See also flash EPROM and ROM See EMS See backplane slot The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM See disk drive The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk 1 073 741 824 bytes See also byte Glossary 4 H hard disk drive hardware ISA Configuration Utility IDE interface ISA J jumper K Kilobyte L LAN LCD LED LPTlor LPT2 Glossary See disk drive The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards Integrated Circuit An electronic device that contains miniaturized circuitry The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card
69. is a list of the test point error codes written at the start of each POST test and the beep codes issued for terminal errors Table 6 3 POST Tests Get CPU type 06 1 1 2 3 Initialize system hardware 08 1 1 3 1 Initialize chipset registers with initial POST values f the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2E 0 10 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Problem Solving 6 20 Table 6 3 POST Tests continued 60 2344 Testexendedmemoy 0 2 686 2532 3 Configure advanced cache registers 0 68 2533 EnableexemalandCPUcaches 0 80 34441 Disable onboard VO pors 88 3 2 3 Reintialize onboard VO pors Problem Solving 6 21 Table 6 3 POST Tests continued 90 32441 Initialize hard diskarives 0 Disable A20 address line 96 3 223 Clear huge ES segment register 98 3 2 3 1 Search for option ROMs One long two short beeps on checksum failure Set up Power Management Enable hardware interrupts 0 Scan for F2 keystroke BO 34441 B4 Check password optional Clear global descriptor table Clear parity checkers 3 4 4 3 Clear screen optional Check virus and backup reminders Try to boot with INT 19 4211 Interrupt handler error Unknown interrupt error D4 Pending
70. kets 3 To remove each DIMM gently spread the retaining clips Figure 5 5 C just enough so that you can pull the top edge of the DIMM away from the clips 4 Carefully lift the DIMM away from the socket and store it in an antistatic package 5 Repeat the above steps to remove the remaining DIMMs 6 Replace the side panel and turn on the system This section describes how to install and remove 15 and PCI option boards The system board has two dedicated ISA bus expansion slots and four dedicated PCI bus expansion slots The expansion slots are shown in Figure 5 6 The high performance PCI local bus allows the adoption of newer networking technology such as 100 MB second Ethernet NICs with a minimum of effort and without concern for 1 bottlenecks The PCI local bus offers up to 133 MB second bandwidth Upgrades and Options Figure 5 6 PCI and ISA Slot Locations J11 PCI J10 PCI J9 PCI J8 PCI 78 N N
71. kette drive A error Diskette Drive is present but fails the BIOS POST diskette or tests Check to see that the drive is defined with the proper Diskette drive B error diskette type in Setup and that the diskette drive is correctly attached Entering SETUP The Setup program is starting Extended RAM Failed at offset nnnn Extended memory is not working or is not properly configured at offset nnnn nnnn Extended RAM passed Where nnnn is the amount of RAM in kilobytes successfully tested Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address in System Extended or Shadow memory which failed the memory test Each 1 one in the map indicates a failed bit Fixed Disk 0 Failure Fixed disk is not working or not properly configured Check to or see if the fixed disk is attached properly Run Setup to be Fixed Disk 1 Failure sure the fixed disk type is correctly identified or Fixed Disk Coniroller Failure Incorrect Drive A type run SETUP Type of floppy drive is not correctly identified in Setup or Incorrect Drive B type run SETUP Invalid NVRAM media type Problem with NVRAM CMOS access Keyboard controller error The keyboard controller test failed You may have to replace the keyboard or controller Keyboard error nn The keyboard is not working BIOS discovered a stuck key and displays the scan code nn for the stuck key Monitor type does not match CMOS Monitor type is not correctly identif
72. l and turn on the system Run the BIOS SETUP to restore proper configuration settings Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2450 is a commodity part available through many vendors Its located on your system board as shown in Figure 5 3 Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board Caution Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Notice Observe static precautions Use an antistatic wrist strap Figure 5 3 Replacing the Real Time Clock Battery mmm DOCUUDOOUUUDUUDUU DOTTODDUDUDUUUUDUUUDOTQUUUU nunnnnnnnnnnnnnnnnnngnnnnn Innmnnnnnnnnnnnnnnn Upgrades and Options 5 8 1 Power off the system and remove
73. manufacturer s comments and press ENTER Table 4 4 ISA Board Configurations ISA BOARD DEFINITIONS YOUR CONFIGURATION Board Description Manufacturer Interrupts Select from scrollable list DMA Channels Select from scrollable list Port address Start Length Memory address Configuring Your System 13 14 15 16 17 18 19 20 4 9 The Add screen is displayed Select the slot in which you want to install the board and press ENTER Note If the board you add causes a conflict in the configuration a Caution message is displayed Press ENTER at the message This leads you to the screens that allow you to resolve the conflict The Step 2 Add or remove boards screen is displayed At this screen select Done by pressing 10 Steps in configuring your computer screen is displayed At this screen select Step 4 Examine switches or print report and press ENTER The Step 4 Examine switches or print report screen is displayed The boards marked with an arrow indicate that the boards in your system may have jumpers and switches that you must physically verify or that a software statement with additional information about the board is provided Select Done by pressing F 10 Note If the ISA board you are adding to the configuration does not have switches jumpers software statements or connection information an Information message appears on screen Press ENTER and proceed to t
74. metimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Problem Solving 6 8 Table 6 1 POST Keys and Errors To Abort Memory Test Press ctrl alt s during the memory test If POST Beeps Before Initialization failed before video initialized Most beep code errors are Video Appears fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If a second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this ch
75. ng Connections 0 0 5 Setting the Line 000 0 7 Connecting the Power 2 424 0 2 2 2 4 2 2 9 Powering On Your System 2222 10 Selecting a Site The system operates reliably in a typical office environment Choose a site that is Near grounded three pronged power outlets Note F or the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region Caution Be sure the power service connection is through a properly grounded outlet Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices Such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance Easily accessible for system maintenance and installation of system upgrades Setup 3 2 Unpacking the Sys
76. nication such as modem transmission A group of eight bits Glossary 2 CD ROM drive Centronics port CGA CMOS 1 or COM2 command configuration coprocessor CPU CRT D DC default density device driver disk drive DOS Glossary A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor Compact Disk ROM drive A type of mass storage device that reads information from a compact disk An industry standard parallel port See also parallel port Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors Complimentary M etal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL The name you can assign a serial port to set or change its address See also serial port An instruction that directs the computer to perform a particular operation The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation See math coprocessor Central Processing Unit See microprocessor Cathode Ray Tube Thetype of video display used in monitors for desktop computers Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC The factory setting your compute
77. ntative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not appear the video display or video controller may have failed Contact your service representative or authorized dealer for assistance Problem Solving 6 12 Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video display signal and power cables properly installed If the problem persists the video display may be faulty or it may be the incorrect type Contact your service representative for assistance Incorrect Or No Beep Code Problem Solving Check the following 15 the speaker enabled 15 the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emitted by POST and refer to the Error Messages section for information about beep pattern error messages 6 13 Floppy Disk Drive Activity LED Does Not Light Check the following Are the floppy disk drive power and signal cables properly installed Is the floppy disk drive properly configured in Setup If you are using the onboard flo
78. on about the hardware in the computer software SRAM SVGA system board T tape drive TTL V VGA Programs with specific functions such as word processing data base management communications and operating system Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors The main circuit board in your computer It contains most of the connectors and ports A type of storage device using magnetic tape Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Configuration Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as hard disk drives add in boards or print
79. opy of the software If you arerunning the software from a floppy disk is it a good copy If you arerunning the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly Problem Solving 6 4 If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative After System Has Been Running Correctly Problem Solving Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following If you are running the software from a floppy disk try a new copy of the software If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard disk drive The drive the drive controller or the system bo
80. ot from the top 4 Amaximum of two SCSI controllers may be installed Install the first controller card in the first available PCI slot from the top and the second controller in the second from the top PCI slot Upgrades and Options Installing an Option Board 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Remove and save the expansion slot screw and cover Figure 5 7 A and B Figure 5 7 Removing the Expansion Slot Screw and Cover Notice Observe static precautions Use an antistatic wrist strap 3 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 4 Record the option board serial number in the equipment log 5 Set any board jumpers or switches as described in the documentation that comes with the option board Upgrades and Options 6 Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Refer to Table 4 1 to determine the recommended option board slot assignment and configuration parameters Refer to Figure 5 6 to determine system board slot locations Note If you are adding non Plug and Play ISA option board run the RCU before installing the board For details on the RCU refer to Chapter 4 Holding the board by its top edge or upper corners firmly press the board into an e
81. ppy disk controller use Setup or the RCU to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed floppy disk controller make sure that Onboard Floppy is set to Disabled For information about running Setup or the RCU refer to the Configuring Your System chapter If the problem persists there may be a problem with the floppy disk drive system board or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following Is the disk drive seated properly Are the jumpers on the system board set correctly 15 the hard disk controller properly configured the RCU you received error messages refer to the Error Messages section for information about error messages If you did not receive error messages run the RCU to make sure that the hard disk driveis configured with the correct parameters For information about running the RCU refer to the Configuring Your System chapter If the problem persists there may be a problem with the hard disk drive the optional controller board system board drive signal cable or LED connector Contact your service representative for assistance Problem Solving 6 14 Problems with Application Software Problem Solving If you have problems with application software perform the following Verify that the so
82. r uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive The capacity of information bytes that can be packed onto a storage device such as a floppy disk A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk Disk Operating System See operating system DRAM ECC EEPROM EGA EMS EPROM expanded memory expansion slot extended memory F flash EPROM floppy disk drive format G Gigabyte Dynamic RAM See RAM Error Checking and Correction A method of detecting and correcting errors Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultrav
83. rd disk drives or No if Tape is used Configuring Your System 4 25 Table 4 7 SCSISelect Setup Configurations Continued RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION Advanced Configuration Options Press ENTER for menu Reset SCSI Bus at IC Initialization Enabled Extended BIOS Translation for Enabled DOS Drives gt 1 Gbyte Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Support Removable Disks Boot Only Under BIOS as Fixed Disks Display lt Ctrl A gt Messages During BIOS Enabled Initialization BIOS Support for Bootable CD ROM BIOS Support for Int13 Extensions BIOS Information Interrupt IRQ Channel Port Address No effect if BIOS is disabled 2 Do not remove media from a removable media drive if it is under BIOS control gt Set to Disable if NetWare 3 12 or 4 11 Network Operating System is installed Exiting SCSISelect To exit SCSISelect press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Configuring Your System 4 26 Configuring the Optional RAID Controller One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices RAID Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre configured at the factory Use Tabl
84. rent to direct current to operate See also DC A label name or number that identifies a location in computer memory American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed An area of memory between 0 and 640 kilobytes The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM Derived from Bl nary digiT a bit is the smallest unit of information a computer handles See also byte The process of loading the operating system into memory bits per second The number of bits transferred in one second during serial commu
85. rnal bay C Optional SCSI tape drive D Narrow SCSI to wide SCSI adapter E Wide SCSI interface cable 6 connectors F Wide SCSI connector 68 pin G Optional IDE slave device tape H IDE master device CD ROM I Primary IDE cable 3 connectors J 3 5 inch diskette drive K Diskette interface cable L Diskette drive connector M Primary IDE connector N Secondary IDE connector O System board A 7 three connector IDE cable Figure A 3 connects the primary IDE connector on the top edge of the system board Figure A 3 M to the CD ROM as its master device Figure A 3 H and an optional tape drive as its slave device Figure A 3 Optional RAID Configuration Another option available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices RAID Controller board which gives your system the added security of fault tolerance If you order a system with the RAID controller the system is pre cabled at the factory see Figure A 4 If you are adding the DAC960 controller to an existing system you must install cable and configure the controller Refer to The Installing an Option Board section in the Upgrades and Options chapter to install the controller Once you have installed the controller plug the wide SCSI interface cable Figure A 4 P into the channel 0 connector on the RAID controller Device Power Cables All device power cables are labeled
86. rver market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc Figure 2 1 System Front View Features 2 2 System Chassis Features As application requirements increase you can expand your server with additional memory add in boards and peripheral devices tape CD ROM diskette drives and hard disk drives The server features the following major components A high performance Pentium 11 processor A high performance synchronous system bus to interconnect the CPU and memory subsystems with a bridge to expansion bus 1 0 On board dual enhanced I DE interface controller On board ultra wide SCSI controller 6 integrated 1 0 expansion slots two ISA and four Up to 512MB of ECC memory using 128MB DIMMS Minimum configuration is 32MB of memory using a 32MB DIMM Integrated CD ROM and 1 44MB diskette Three hard disk expansion bays Three removable media expansion bays The system chassis is an easy to expand fabricated metal structure Figure 2 2 shows the major system components Figure 2 2 System Chassis
87. s RAID technology and provides tips on making your array perform well in your specific application Chapter 3 Preparing the Array covers array hardware preparation configuration and initialization After completing the steps in chapter 3 you can install your Network Operating System If you want to be able to remotely from a PC client configure the array increase array capacity online or monitor statistics on disk and controller activity you must install the Global Array Manager GAM option that was provided with your RAID subsystem The GAM option includes diskettes and user documentation Use of GAM is documented in the Global Array Manager 2 Server Installation Guide Increasing array capacity is covered in the MORE User Guide This user guide covers enhancements to both the Global Array manager and DACCF utilities software that implement online RAID expansion MORE technology Configuring Your System 4 28 Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section Notice Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is small plastic encased conductor shorting plug that slips over two jumper pins Figur
88. settings Configuring Your System Table 4 5 BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION System Time Current Time Enter current time hour minutes seconds on 24 hour clock System Date Current Date Enter current date Language English Indicates the language used in this bios Diskette A 1 44MB 3 1 2 Use to change values indicates the type of diskette drive installed Diskette B Not Installed Use to change values indicates the type of diskette drive installed IDE Adapter 0 Master None Press ENTER for menu Type Current IDE HDD Cylinders Heads Sectors Track Write Precomp Multi Sector Transfers LBA Mode Control 32 BIT VO Transfer Mode IDE Adapter 0 Slave Press ENTER for menu Autotype Fixed Disk Type Current IDE CD ROM Cylinders Heads Sectors Track Write Precomp Multi Sector Transfers Disabled LBA Mode Control Disabled 32 BIT VO Disabled This parameter will be overwritten by the RCU setting Configuring Your System 4 13 This parameter should be enabled for HDD and disabled for other IDE devices Configuring Your System Table 4 5 BIOS Setup Configurations Continued MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION Transfer Mode Standard IDE Adapter 1 Master None Press ENTER for menu Type Current IDE device Cylinders Heads Sectors Track Write Precomp Press E
89. stem and slots J 8 9 are vacant install your Plug and Play option board into slot J 9 Controller Adapter Hardware Configurations Table 5 1 lists the option boards you may add to your system and provides information on slot location memory and I O addressing and assigned interrupt request number IRQ Upgrades and Options Table 5 1 Option Board Hardware Configurations ama e OPTION BOARD IRQ ADDRESS ADDRESS SLOT SMC 9432TX 1st Set by BIOS Set by BIOS Set by BIOS PCI Slot J11 SMC 9432TX 2nd Set by BIOS Set by BIOS Set by BIOS PCI Slot J10 Mylex DAC960PG Set by BIOS Set by BIOS Set by BIOS PCI Slot J11 1 sequence for BIOS scanning to determine the primary Boot disk controller is ISA slots J6 through J7 PCI slot J11 Onboard IDE Onboard 7880 SCSI PCI slots J10 through J8 It is recommended that the BIOS be disabled on all SCSI controllers except for the controller with the boot disk drive attached see SCSISelect Utilities in the Configuring Your System chapter 2 Additional IRQ s can be made available as follows Disabling unused IDE channels Disabling Comm Port 1 IRQ4 is available Disabling Comm Port 2 IRQ3 is available Disabling Parallel Port IRQ7 is available 3 Amaximum of three LAN channels consisting of any combination of single or dual channel Install ISA LAN card in the first available ISA slot from the bottom Install PCI LAN card in the first available PCI sl
90. stem board and press down evenly on the processor until the latches on both sides lock in place correctly Note Be sure the Pentium 11 module side latches are pushed all the way out Otherwise the module will not be locked into the socket 8 Replace the left side panel and turn on the system DIMMs The system board contains four DIMM sockets labeled J 21 through J 24 Figure 5 5 Each socket can hold a single 72 bit DIMM module with 32MB 64MB or 128MB of memory When all four sockets are populated the system board supports a maximum of 512MB of memory with 128MB DIMMs A DIMM should be installed in the top J 24 socket When you install additional DIMMs you must start with the first empty socket below DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the bottom edge of the system board Upgrades and Options 5 11 Figure 5 5 Inserting Memory DIMMs Upgrades and Options 5 12 Installing DIMMs When properly installed the DIMM module is oriented at an angle of 90 de
91. tant Resource Configuration information and press ENTER to learn more about the Resource Configuration Utility 9 Select Step 2 to add an ISA board to your system Refer to ISA Board Configuration in this chapter Configuring Your System 4 5 Table 4 2 Resource Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1 Important Resource Provides information on the Resource Configuration configuration program and how it differs from ISA board configuration information Step 2 Add or remove boards Lists automatically detected boards and enables manually adding moving and removing boards Plug and Play boards don t require configuration files This list shows all the boards and options that will be installed in your system Step 3 View or Edit Details Enables viewing and changing your system configuration settings including embedded features functionality IRQs and port selections Perform Step 3 only if you need to change the system default settings Step 4 Examine Switches or Enables viewing the required switch and jumper settings Print Report and allows printing of a configuration report Step 5 Save and Exit Allows you to save your configuration and exits to the operating system You can also exit without saving 10 Select Step 3 to view your systems configuration settings The normal default RCU settings are shown in Table 4 3 RCU Command Line Parameters There are RCU options that can be enable
92. tecture supports 16 bit memory addressing and 16 bit data transfers The system board also contains four PCI bus I O expansion slots Figure 2 3 C The PCI architecture supports 32 bit memory addressing and 32 bit data transfers Real Time Clock Calendar Features The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery Figure 2 3 R provides power backup for the real time clock BIOS IDE Controller SCSI Controller Video Controller A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and management features also have been incorporated to meet vital server needs The system includes a dual enhanced IDE interface controller This controller has two connectors primary and secondary Figure 2 3 K on the system board each connector supporting a master and a slave device This provides support for the internally mounted CD ROM an optional tape and up to three internally mounted hard disk drives for a total of 4 devices The system includes an ultra wide SCSI controller providing support for optional SCSI devices Figure 2 3 H Optional SCSI devices include internally mounted tape and or up to three internally mounted ultra wide hard disk drives The system has a high performance SVGA subsystem
93. tem A Caution Your system weighs approximately 38 pounds 17 2 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Getting Familiar with the System Front View Setup Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Figure 3 1 shows the location of the following front system controls and indicators 3 3 Figure 3 1 Front Features and Controls POWER 2 POWER 77 A Load eject button CD ROM reader Press to load CD and eject CD B Activity light CD ROM reader When lit CD ROM reader is in use C Activity light 3 12 inch diskette drive When lit diskette is in use D Eject button 3 inch diskette drive Press to eject diskette E Power
94. ter 4 Power on the system as described earlier in this chapter Figure 5 13 Installing the Front Panel Upgrades and Options 5 28 Removing EMI Shields and Filler Panels 1 Power off the system and remove the front panel as described earlier in this chapter Locate the EMI Electromagnetic Interference shield and filler panel covering the bay into which you are installing a peripheral device The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield Save the panel for reinstallation See Figure 5 14 The EMI shield is attached to the front of the chassis be two screws Remove the screws and EMI shield covering the bay into which you are installing a peripheral device Save the shield and screws for reinstallation Figure 5 14 EMI Shield and Filler Panels Removal Upgrades and Options 5 29 Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays B and C An IDE CD ROM is always mounted in bay A A 3 5 inch diskette drive is always mounted in bay Other devices should be installed in the first available bay from the top bay A Contact your sales representative or dealer for a list of approved devices BAY A BAY B BAY C BAY D If you are adding or removing an IDE removable media device consider th
95. the default system configuration You use the EXPRESSBUILDER CD ROM to create the RCU and Utilities diskettes Configuring Your System 4 2 Resource Configuration Utility RCU The Resource Configuration Utility is used to configure your system The RCU can be used to configure the memory subsystem peripheral device subsystems and interface adapters RCU recognizes ISA Plug and Play boards and PCI boards and displays their configuration ISA non Plug and Play adapter boards must be added to the RCU configuration to reserve the resources required by the ISA boards After you add options using the RCU the system automatically configures and initializes them during system initialization at boot up The RCU stores the configuration information in the non volatile memory on your system When you exit the RCU the configuration information is written to non volatile memory The RCU also maintains the Setup configuration which is stored in the battery backed memory This means that when you exit the RCU the Setup and RCU configuration will agree with each other Configuring Your System Using the RCU 4 3 you are adding a non Plug and Play ISA option board run the RCU before installing the board using procedures found in the Upgrades and Options chapter of this guide you are upgrading system memory do so before running the RCU using procedures found in the Upgrades and Options chapter of this guide To use the
96. the drive bay out of the chassis Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface Slide the drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive Secure the drive to the bay with the four supplied screws 5 23 Figure 5 10 Removing the Disk Drive Bay T mmm UT I FI unu 1 UUU TUTUUUTUUUUUUUUUUUTUTITUUT ANAND nnnnn NM 7 uy N NJ Sur 9 Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit their stops 10 Connect the signal and power cables to the drives as shown in Figure 5 11 All device power cables are labeled and must
97. the left side panel as described earlier in this chapter 2 Using your finger nail or a small pointed tool gently push down the top of the battery and pry up the battery out of its socket Refer to Figure 5 3 for the socket location 3 Orient the new battery over its socket so the plus sign on the battery is facing up 4 Carefully insert the bottom of the battery into the socket connectors and gently push the battery into the socket 5 Press down on the battery until it is firmly seated in its socket 6 Replace the side panel and turn on the system 7 Run the RCU to restore configuration settings to the real time clock Replacing the Pentium II Processor A This subsection provides the procedure for upgrading and configuring the Pentium 11 Processor in your system The system board has a socket for the processor Figure 5 4 A illustrates the location for the processor in your system Notice Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground Warning f the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here Upgrades and Options Figure 5 4 Replacing the Pentium II Processor
98. tion boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system System Cabling A 2 Standard IDE Disk Drive Configuration System Cabling Your system is cabled using the on board dual enhanced IDE controller This controller has two connectors primary and secondary on the system board each connector supporting a first master and a second slave device This provides support for the internally mounted CD ROM an optional tape and up to three internally mounted hard disk drives Figure 1 diagram of the standard cabling and Figure A 2 illustrates the internal cable routing for this configuration three connector IDE cable Figure 1 connects the primary IDE connector on the top edge of the system board Figure A 1 O to the first hard drive HDO as its master device Figure A 1 and the CD ROM as its slave device Figure A 1 Another three connector IDE cable Figure 1 connects the secondary IDE connector on the top edge of the system board Figure A 1 P to the optional second hard drive as its master device Figure A 1 G and the optional third hard drive HD2 or optional tape drive as its slave device Figure 1
99. to check for each error code and for an explanation of the error beep codes Problem Solving 6 6 Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs Confirming loading of the operating system Preparing the System for Diagnostic Testing Problem Solving To prepare the system for diagnostic testing perform the following Notice Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor If the operating system normally loads from the hard disk drive make sure there is no diskette in drive Otherwise place a diskette containing the operating system
100. troller PCI 2 PCI Ethernet Controller PCI Function 1 Enabled PCI 3 PCI Ethernet Controller PCI Function 1 Enabled Embedded PCI SCSI Controller PCI Function 1 Enabled Embedded PCI IDE Controller PCI Function 2 Enabled Standard IDE Resources Enabled Embedded PCI VGA Controller PCI Function 1 Enabled Standard VGA Resources Enabled Configuring Your System ISA Board Configuration If you want to add a non Plug and Play ISA board to your system use the following procedures to define and add the option board It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels DMA channels 1 port addresses or memory addresses that your ISA board uses You must run the add the ISA board to the configuration before installing the ISA board in the system otherwise the resources on the ISA board may conflict with a Plug and Plug board in the system BIOS automatically assigns ISA Plug and Plug boards to the next available slot If the slot displayed in Step 2 Add or Remove Boards is not the actual slot it can be moved by using the F7 function key Notice IRQ levels DMA channels I O port addresses and memory addresses defined using this procedure should reflect the same settings defined by supplied jumpers and or configuration documents 1 Insert the RCU diskette into drive A and power on the system The system boots up using the RCU diskett
101. upply will be damaged when you plug in your system If you need to change the line voltage setting perform the following steps Note If you are setting up your system for the first time the power cord will not be connected to the rear panel of your system 1 Unplug the AC power cord from the back of the chassis 2 Insert the tip of a small screwdriver or ball point pen into the depression on the line voltage selector switch as shown in Figure 3 4 3 Slide the selector switch to the left for 115 VAC or to the right for 230 VAC Setup 3 8 Figure 3 4 Setting the Line Voltage 115 or B 30 gt el b 22 Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC Setup 3 9 Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system Th
102. xpansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame Figure 5 8 Figure 5 8 Installing an Option Board 8 Align the rounded notch in the retaining bracket Upgrades and Options with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover Reinstall the screw in the threaded hole Figure 5 8 A Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket may interfere with an adjacent bracket 10 11 12 5 19 If you have installed a SCSI host adapter board go to Appendix A for procedures on cabling these boards into the system For all other boards continue with Step 11 Connect any external cables if they are needed to the installed option board Replace the left side panel power on the system and run the RCU if you have installed any non Plug and Play ISA option boards Removing an Option Board Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and remove the left side panel as described earlier in this chapter Disconnect any cables attached to the option board you are removing Remov
103. y connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Appendix A Appendix B Contents Introduction Features Setup Configuring Your System Upgrades and Options Problem Solving Cabling Memory Configurations Glossary Equipment Log Chapter 1 Introduction Contents Organization Notational Conventions Organization 1 1 This guide tells you how to configure and upgrade your server Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading Chapter 1 I ntroduction I ntroduces you to the purpose structure of this guide Chapter 2 F eatures Gives you an overview of the server and describes major syst
104. your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Upgrades and Options Removing a Side Panel To install options in your system you must remove the side panel on the left side of the system as viewed from the front The side panel on the right side of the system as viewed from the front only has to be removed when adding removable media devices Notice For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system Caution f you are removing the side panel after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with two screws Remove the screws Figure 5 1 securing the side panel Save the screws for reattaching the side panel 3 Slide the side panel toward the rear of the chassis This unlocks the locking fingers behind the side panel 4 Pull the side panel up and away from the chassis Upgrades and Options 5 4 Figure 5 1 Removing a System Side Panel Installing a Side Panel 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make
105. ystem Cooling Fan Does Not Rotate 10 No Characters Appear On 11 Characters are Distorted or 12 Incorrect Or No 2 12 Floppy Disk Drive Activity LED Does Not Light 13 Hard Disk Drive Activity LED Does Not Light 13 Problems with Application 14 BIOS User s Information 2 2 2 2 7 22 4 15 Error and Status 15 Messages 18 A Troubleshooting 6 1 This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS and system and disk status user information Warning The DC push button on off switch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure
106. ystem Event Log Utility starts The System Event Log Utility screen is displayed The following screen choices are available SCREEN DESCRIPTION Systeminfo Clear Event log Clears the Event Log data Saves the Event Log and System information to a file Displays Event Log information such as date time and number of times the log was erased major and minor revision level and amount of memory used by the event log Displays system information such as system model processor type and speed ROM SCSI and video BIOS version number of ISA and PCI slots total system memory size and serial and parallel port configuration Displays the Event Log data Description of information in this table Exits the System Event Log Utility Configuring Your System 4 22 To select an option from the System Event Log Utility screen use the left and right arrows to highlight the item and press ENTER To exit the menu item press ESC SCSISelect Utility Your system board includes an integrated AIC7880 wide SCSI host controller used to manage optional SCSI devices in your system Optional SCSI devices include internally mounted tape and up to three internally mounted ultra wide hard disk drives The integrated SCSI host controller is configured using the SCSISelect utility Use the SCSI Select utility to Change the SCSI host adapters default values Check and or change SCSI device settings for a particular device Chan
107. ystem is booted Real time clock error Real time clock fails BIOS test May require board repair Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64K block at which the error was detected nnnn Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested System battery is dead Replace and The CMOS clock battery indicator shows the battery is dead run SETUP Replace the battery and run Setup to reconfigure the system System BIOS shadowed The system BIOS is copied to shadow RAM System cache error Cache disabled The RAM cache failed the BIOS test and BIOS has disabled the cache System CMOS checksum bad run The system CMOS has been corrupted or incorrectly SETUP modified perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by getting the default values or making your own selections System RAM failed at offset nnnn The system RAM failed at offset nnnn of the 64K block at which the error was detected nnnn System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested System timer error The timer test failed Requires repair of the system board UMB upper limit segment address Displays the address nnnn of the upper limit of the Upper nnnn Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager Video BIOS shadowed The video

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