NEC Express5800/320Ma Warranty Guide
Contents
1. Active Upgrade implementation o Implement SRE scripts for up to 4 applications o Training Number of days listed is an NEC service objective and not a guarantee by NEC Corporation of America Basic 9x5 support excludes NECAM listed holidays 11 19 20072. NJ EC Empowered by Innovation Professional Services Installation and Warranty Service for NEC Corporation of America NEC Express5800 320Ma and 320 Fc Fault Tolerant Servers Q ServerCare Basic Warranty 1 year limited warranty o 9a m 5 p m Monday to Friday telephony support in the US and Canada o l year of CRU Customer Replaceable Units within 3 business days of receiving the defective part o 90 days phone support for Windows Operating System o 90 days support for software included in the Base unit BIOS ExpressBuilder FT Mgt Software o Extension of a basic warranty contract is available for years 2 and 3 Q ServerCare Enhanced Upgrade Warranty o Upgrade packages for Ist 2nd and 3rd years available o 24x7 telephony support in the US and Canada o 24x7 email alert monitoring support o Advance ship CRU NEXT Day shipment of parts 7 days a week Q Standard Installation 1 day Q SRE Script Implementation 1 day Q Active Upgrade Standard Implementation 1 day o See link for in depth details Q Active Upgrade Custom Implementation 1 5 days o See link for in depth details 11 19 2007 NJ EC Empowered by Innovation Q Express Start Standard Implementation 2 5 days o Includes standard installation of hardware o SRE implementation of 2 applications o Implementation of Active Upgrade Q Express Start Custom Implementation 3 5 days o Includes custom installation of hardware o Custom
Download Pdf Manuals
Related Search