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NEC Express5800/120Rh-1 User's Guide

1. il 5 ooo ooo o 000 oo000 oooo S Son 0000 00000 gt ooooo gt oooo cS oo00 gt 20000 200000 o l o0000 ooo gt oooo oo 200000 Q gt Internal RAID Controller equivalent to N8103 116 Use WebBIOS to configure the RAID System See Chapter 4 for details 9 54 Upgrading Your Server Notice Observe the following notes on configuring a RAID System m The installed hard disk drives SAS drives or SATA drives must the same capacity and the same rotational speed The minimum number of required disks depends on the configuration of RAID Redundant Arrays of Inexpensive Independent Disks m Select set a RAID level RAIDO RAID1 RAIDS or RAID6 When installing a system in an internal hard disk drive you should use Express Setup to perform all the procedures for RAID System configuration OS installation and then OS setup Use Express Setup even when not installing a system Start Express Setup select OS Selection gt Others The installer automatically performs all the procedures for RAID System configuration and then maintenance utility installation When making the setup in manual mode use the RAID System configuration utility in the chip
2. Take the disc out of the optical disk drive confirm that it is not dirty or injured reset and click OK Troubleshooting 8 17 Fail to access the hard disk drive Refer to the documentation supplied with the RAID Controller m m Is the hard disk drive applicable to the server Operation of any device that is not authorized by NEC is not guaranteed Is the hard disk drive properly installed Make sure to lock the hard disk drive with the lever on its handle The hard disk drive is not connected to the internal connector when it is not completely installed see Chapter 9 Fail to access the internal or external SCSI devices m m Is the SCSI device applicable to the server Operation of any SCSI device that is not authorized by NEC is not guaranteed Are SCSI devices properly configured When the server has external SCSI devices connected hard disk drive settings including SCSI ID and terminator are required Refer to the manual that comes with the SCSI device for details Are the SCSI controllers including optional controllers properly configured Use the SCSI BIOS setup utility for proper configuration of SCSI devices connected to the SCSI connector on the mother board When the server has an optional SCSI controller installed and SCSI devices connected to it use the SCSI BIOS setup utility that comes with the optional SCSI controller for proper configuration See the manua
3. IMPORTANT m When auto rebuild fails the DISK LED lights in amber Remove and install the hard disk drive again to restart auto rebuild m Ifthe RAID System management utility is installed it may display or act as follows If the DISK LED does not light in amber after auto rebuild however auto rebuild has completed successfully Displays Rebuild was cancelled on the screen while auto rebuild is in progress Appears to stop and restart auto rebuild Observe the following notes for auto rebuild Do not power off the server in the period between a hard disk drive error and completion of auto rebuild m When you removed a hard disk drive wait at least 90 seconds before installing the hard disk drive back again m Do not replace another hard disk drive while rebuilding is in progress The DISK LED flashes in green and amber alternatively while rebuilding the hard disk drive 9 18 Upgrading Your Server POWER SUPPLY UNIT REDUNDANT POWER SUPPLY MODEL Your server contains one or two power supplies The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails Ca wie G29 CED 00 elie Power supply Power supply slot option slot standard Installation Take the following steps to install a power supply unit 1 See the section Preparing for
4. Install the Windows 32bit editions Install other Operating System Version 5 XX XXX XX 7 Enter the setting of a logical drive Enter RAID settings steps are displayed Confirm the parameters modify if necessary and then click Next NEC EXPRESSBUILDER ee step Jery Jiga I oo e gm jeg Set a parameter to create a logical drive If you are not using a RAID controller select Skip the logical drive creation and press the Next button If you want to use the existing logical drive select Skip the logical drive creation and press the Next button Skip the logical Create a logical drs ihe settings that follow Ifa logical drive already exists all the data stored on the logical drive will be deleted RAID controller MegaRAID SAS PCI Express TM ROMB The mmber of the total physical devices 1 Number of physical devices used to create the logical drive 1 RAID level RADO gt The mmber of the physical devices specified as the hot spare oz The mmber of the free physical devices o Back Next Top Default Version 5 XX XXX XX m You can use only the physical devices that have same model number to configure logical drive m Ifthe process is not finished normally the driver may not be stored in the EXPRESSBUILDER Refer to Optional Board Supported by NEC EXPRESSBUILDER described earlier in this chapter Installing the Operating System with Express
5. Error Error message Recommended Action code 0200 __ Failure Fixed Disk Contact your service representative 0210 Stuck Key Disconnect the keyboard and connect it again 0211 Keyboard error Disconnect the keyboard and connect it again If the error cannot be corrected contact your service representative 0213 Keyboard locked Unlock key switch Release the lock of the key switch If the error cannot be corrected in spite of the release of the lock contact your service representative 0220 Monitor type does not match CMOS Run Start the SETUP If the error cannot be SETUP corrected in spite of the start of SETUP contact your service representative 0230 System RAM Failed at offset Contact your service representative 0231 Shadow Ram Failed at offset 0232 Extended RAM Failed at address line 0250 System battery is dead Replace and run Contact your service representative to SETUP replace the battery After restarting the computer start the SETUP to provide the setting again 0251 System CMOS checksum bad Default The default values have just been set Start configuration used the SETUP to provide the setting again If the error cannot be corrected contact your service representative 0252 Password checksum bad Passwords The password has just been cleared Start cleared the SETUP to provide the setting again 0260 System timer error Start the SETUP to set the date and time 0270 Real
6. Set for collecting memory dump using the procedure described in Chapter 5 E 26 Installing Windows Server 2003 This page is intentionally left blank Appendix F Using a Client Computer Which Has a CD Drive The NEC EXPRESSBUILDER disk is DVD so that a client computer which you want to use for managing the server needs a DVD drive If you want to install the management software of EXPRESSBUILDER to the client without the DVD drive make a CD R from EXPRESSBUILDER DVD according to the following steps NOTE This procedure can copy only one CD at the purpose of installing the management software to the client 1 Insert the EXPRESSBUILDER DVD to the computer which has a DVD drive If Autorun menu appears close the menu Copy the below files of EXPRESSBUILDER to a hard disk by using Explorer root folder 002 copy version xml ar_menu copy this sub folder doc copy this sub folder win copy this sub folder 4 Delete the ar_menu autorun_menu xml on the hard disk and rename the ar_menu autorun_en xml on the hard disk to the autorun_menu xml 5 Copy the above files folders to a CD R Match the root folder when you burn a CD R Delete the files folders that you copied at step 3 Insert the CD R to a client computer which you want to install the management software Kick the below file of the CD R by using Explorer 002 ar_menu autorun_menu exe for Windows 32 bit edition autorun_menu_x64 exe for
7. 6 20 Installing and Using Utilities Universal RAID Utility Universal RAID Utility is an application to manage or monitor the following RAID Controllers m Onboard RAID Controller LSI Embededd MegaRAID m Internal RAID Controller equivalent to N8103 116 m N8103 116 RAID Controller SAS SATA RAIDO 1 m N8103 117 RAID Controller SAS SATA RAIDO 1 5 6 Before attempting to operate Universal RAID Utility read the Universal RAID Utility User s Guide included in NEC EXPRESSBUILDER DVD The manual explains the installation procedure and notes on operating Universal RAID Utility Setup with Express Setup You can install Universal RAID Utility with Express Setup contained in NEC EXPRESSBUILDER DVD When you start the Express Setup a dialog to specify an application appears Select Universal RAID Utility on the dialog Installing and Using Utilities 6 21 Manual Setup Windows You can start the setup program of Universal RAID Utility from Autorun Menu Click Setup Software Universal RAID Utility in Autorun Menu You need to install the following software m Microsoft NET Framework 2 0 m The Runtime component of the Microsoft Visual C 2005 SP1 You can install these software from Autorun Menu too Click Setup Windows Install the INET Framework Ver 2 0 Redistributable Package x86 If CPU architecture is x64 Install the NET Framework Ver2 0 Redistributable Package x64 in Autorun Menu for th
8. Click Install When InstallShield Wizard Completed window is displayed click Finished 10 Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system Installing the Operating System with Express Setup 5 21 Network Driver Specify the details of network driver One standard network driver that is mounted will be installed automatically but the link speed and Duplex mode need to be specified manually When PROSet is not installed 1 4 The Local Area Connection Properties dialog box appears The procedure in the case of the standard start menu 1 Click Start menu click Control Panel click Network Connections and click Local Area Connection The procedure in the case of the classic start menu 1 Click Start menu click Settings and click Network Connections The Network Connections dialog box appears 2 Right click Local Area Connection and click Properties from pop up menu Click Configure The property dialog box for network adapter appears Click the Advanced and specify the Link Speed amp Duplex value the same as the value specified for HUB Click OK on the property dialog box for network adapter When PROSet is installed 1 3 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and click Computer Management and then
9. Sys Fan 6 Alarm FAN 6 alarm occurred Sys Fan 7 Alarm FAN 7 alarm occurred Sys Fan 8 Alarm FAN 8 alarm occurred Sys Fan 9 Alarm Sys Fan 10 Alarm FAN 9 alarm occurred FAN 10 alarm occurred Sys Fan 11 Alarm FAN 11 alarm occurred Sys Fan 12 Alarm FAN 12 alarm occurred Sys Fan 13 Alarm FAN 13 alarm occurred Sys Fan 14 Alarm FAN 14 alarm occurred Sys Fan 15 Alarm FAN 15 alarm occurred VBAT Alm XX Voltage alarm in lithium battery occurred XX 09 high voltage fetal XX 07 high voltage warning XX 02 low voltage warning XX 00 low voltage fetal WDT timeout Watchdog timer timeout error occurred Troubleshooting 8 13 SOLVING PROBLEMS When the server fails to operate as expected see the following to find out your problem and follow the instruction given before asking for repair If the server still fails to operate successfully after solving your problem take a note on the on screen message and contact your service representative Problems with the Server Fail to power on the server Q Is the server is properly supplied with power Check if the power cord is connected to a power outlet or UPS that meets the power specifications for the server Make sure to use the power cord provided with the server Check the power cord for broken shield or bent plugs Make sure the power breaker for the connected pow
10. 4 Remove the dummy tray IMPORTANT m Keep the dummy tray for future use m The purpose of a dummy tray is to increase the cooling effect in the server Install a dummy tray in slots not containing a hard disk drive 9 10 Upgrading Your Server 5 Unlock the hard disk drive handle 6 With the handle in the fully open position firmly hold the drive carrier and handle and insert it into the chassis IMPORTANT Do not push on the handle until the handle begins to close by itself m Carefully hold the hard disk drive with both hands Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running NOTE Confirm that the handle is hooked to the frame when having inserted the hard disk drive Upgrading Your Server 9 11 When the handle begins to close by itself slowly close the handle The drive carrier is locked when a click is heard IMPORTANT Be careful not to get your finger caught between the handle and tray m Push the drive further to check if it is firmly secured Power on the server and run SETUP utility Select Boot menu to set the boot priority When you have installed hard disk drive additionally the boot priority stored in BIOS is cleared See Chapter 4 for details Install the front bezel you removed in step 2 There are tabs on the left side of the
11. Boot gt If OS installation default is selected at BOOT Selection screen following message is displayed After this message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause This EXPRESSBUILDER version was not designed This NEC EXPRESSBUILDER version is for this computer not designed for this server Insert the correct version and click OK When you Execute the NEC EXPRESSBUILDER on click OK the computer reboots the compliant server EXPRESSBUILDER could not get the hardware This message is shown when NEC parameters written in this motherboard EXPRESSBUILDER could not find This version is not designed for this computer or the system specific information because of motherboard may be broken When you click OK mother board exchange and so on the computer reboots The hardware parameters written in this motherboard are incorrect This version is not designed for this computer or the motherboard may be broken 8 28 Troubleshooting Problems with Express Setup The system partition is created by size smaller than specified value In Express Setup there are some cases that the system partition is created by size about 8MB smaller than specified size It is not a problem in operating the system Following message appeared when you tried to install Express Setup to the hard disk drive that ha
12. With Windows XP SP2 the following information may appear in browser To help protect your security Internet Explorer has restricted this file from showing active content that could access your computer Click here for options 1 Click the Information Bar The shortcut menu appears 2 Click Allow blocked content The security alert dialog box appears 3 Click Yes on dialog box The menu fails to appear Q Is your system Windows XP or later or Windows 2003 or later The Windows Autorun menu is supported by Windows XP Windows 2003 or later If your system runs on Windows Autorun Menu on Windows 2000 system you need to setup IE6 0 before using Windows Autorun Menu L Is Shift pressed Setting the DVD CD ROM with Shift pressed down cancels the Autorun feature Is the system in the proper state The menu may not appear depending on the system registry setting or the timing to set the DVD CD ROM In such a case start the Explorer and double click the icon of the optical disk drive Some menu items are grayed out Q Is your system environment correct The menu items are grayed out when the logon user does not have the authority of the Administrator or the system does not meet the requirements to install the application Login with the user having the proper authority on the proper system and try again 8 30 Troubleshooting COLLECTING DR WATSON DIAGNOSTIC INFORMATION Dr Watson
13. D 2 Installing Windows Server 2003 x64 Editions Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack m Windows Server 2003 R2 x64 Edition OS installation media with Service Pack 2 OS installation media No Service Pack Service Pack 2 OS installation media No Service Pack Installing Service Pack You can install the Service Pack on the server When the Service Pack is not attached to your system prepare it by yourself Updating System If you modified the Windows system execute Update the system in Windows Autorun Menu Re installing to the Hard Disk Drive which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk drive upgraded to Dynamic Disk note the following issue m Do not select the partition that OS had been installed as the partition to install the OS newly m Select Use the current File System for the format of OS partition Mounting MO Device Do not mount an MO device on your server during the Windows installation About Removable Media Do not set removable media such as DAT into the device mounted on your server during the OS installation Floppy Disk Drive The internal floppy disk drive is not included in your system at the standard configuration Prepare the optional USB floppy disk drive if
14. E 14 Installing Windows Server 2003 5 When the following message is displayed make sure to click Finish to restart the system Software Update Installation Wizard Completing the Hotfix for Windows Server 2003 KB921411 Installation Wizard You have successfully completed the KB921411 Setup Wizard To apply the changes the wizard has to restart Windows To restart Windows automatically click Finish If you want to restart later select the Do not restart now check box and then click Finish With that application process of the Hotfix KB921411 is finished Installing Windows Server 2003 E 15 Application Process of Updating the System Updating the System applies the drivers necessary for NEC Express5800 Series Follow this process after Hotfix for Windows Server 2003 KB921411 had been applied NOTE If you install Windows CD ROM that contains Service Pack 2 to your system you do not have to apply Service pack 2 again 1 Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server The Autorun Menu will be displayed 3 Left click on Setup Windows and then click Update the system NOTE Right clicking on the Windows Autorun Menu produces the same outcome Follow the message of the screen to proceed the application OK dialog box will be displayed
15. If the system displays the Language selection menu select English The following menu is displayed on the screen MENU Normal ENDE we ies are for maintenance F ormation is displayed managed and set in Maintenance Utility BIOS and various firmwares are renewed in the BIOS FW Updating ROM DOS system can boot from a floppy foao at ROM DOS Startup FD r 3 s This computer and connected devices can b examined at Test and diagnostics Local console Remote console Maintenance 7 9 Select Test and diagnostics Select End User Mode and the system diagnostics starts The diagnostics will be completed in approximately three minutes When the diagnostics is completed the screen of the display changes as shown below Diagnostics tool title ag i i Test window title eDoLi TEst amp Diagnosis On tna Build020901 1 1m Test End Start 10 06 58 End 10 09 58 Pass 000 03 00 TestTime 000 03 00 Test It Test End NormalEnd 03 AbnormalEnd 00 ForceEnd 00 est resu lt System gt MEM Memory 16 count NormalEnd CACHE Cache 49 count NormalEnd lt SCSI gt HDD_02 000 DK32DJ 36W 89 count NormalEnd Enter Detail Information ESC Return to Enduser Menu Guide line Test summary window Diagnostics tool title Shows the name and version of the diagnostic tool Test window title Shows the progress of the diagnostics Test End is displayed
16. When you insert the EXPRESSBUILDER disk into the DVD drive and reboot the system the following menu appears Maintenance Tools Redirection mode Automatic select at 18 seconds Installing and Using Utilities 6 3 m OS installation If you select this item the Top menu appears NEC EXPRESSBUILDER Mi Step I menu es Welcome to the NEC EXPRESSBUILDER wnites as EXPRESSBUILDER at the following EXPRESSBUILDER helps you to install the Operating system Check the radio button and click Next If you want to install an Operating System or to build a RAID sub system select Perform the Express setup If you want to stop the operation of EXPRESSBUILDER select Exit EXPRESSBUILDER Perform the Express setup Create the OEM Disk for Windows Save or restore the configuration data of the RAID controller C Load the optional driver into the EXPRESSBUILDER Exit EXPRESSBUILDER Version 5 XX XXX XX IMPORTANT m This tool is Configuration Tool that built on Windows PE 2 0 technology Pay attention to the automatic reboot that occurs after 72 hours from start m The configuration with Windows PE 2 0 supports Windows Server 2003 32bit and Windows Vista Business 32 bit x86 but the other operation is not supported You can use the Express Setup see Chapter 5 or the following functions from this menu Create the OEM Disk You can create the Windows OEM Disk to use at
17. at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setting for Solving Problems described later in this chapter Re install the Network Driver The network driver will be installed automatically D 20 Installing Windows Server 2003 x64 Editions Optional Network Board Driver If you want to utilize optional Network Board N8104 119 111 120 121 122 125 126 123A the network driver will be installed automatically Therefore the driver attached to the Network board should not be used If you want to utilize optional Network Board N8104 86 111 install the driver stored in NEC EXPRESSBUILDER DVD In case of utilizing N8 104 111 002 win winnt w2k3amd d13 pro100 winx64 In case of utilizing N8104 119 120 121 122 125 126 002 win winnt w2k3amd d13 pro1000 winx64 If the procedure of installation is not clear refer to the installation procedure described in the section Installation of the Optional Network Board Driver In case of utilizing N8104 123A Please refer to the installation manual provided with the board Installation of the Optional Network Board Driver Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties appears NOTE Intel
18. install the driver stored in NEC EXPRESSBUILDER DVD In case of utilizing N8104 111 002 win winnt dotnet d13 pro100 win32 In case of utilizing N8104 119 120 121 122 125 126 002 win winnt dotnet d13 pro1000 win32 If the procedure of installation is not clear refer to the installation procedure described in the section Installation of the Optional Network Board Driver In case of utilizing N8104 123A Please refer to the installation manual provided with the board Installation of the Optional Network Board Driver Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties appears NOTE Intel R PRO 1000 is the name of On Board adapter All other names show the Optional Network Board 3 Click Driver tab and click Update Driver Hardware Update Wizard appears 4 Select the Install from a list or specific location Advanced radio button and click Next 5 Select the Search for the best driver in these locations radio button and check off the Search removable media floppy CD ROM check box 6 Check the Include this location in the search check box and when using N8104 111 specify 002 win winnt dotnet d13 pro100 win32 Then click Next When using N8104 119 120 121 122 125 126 specify 002 win winnt dotnet d13 pro1000 win32 Then click Next 7 Click Finish 5 24 Installing the Ope
19. m All the installed memory devices should have the same capacity m Run SETUP see Chapter 4 change parameters appropriately in the Mirror menu selected as shown below save the settings and exit from SETUP Advanced Memory Configuration Memory RAS Feature Mirror m Install memory devices in the following order Groups and 2 Groups 3 and 4 Groups 5 and 6 The following mirroring cannot be configured m Memory mirroring between different mirror sets Memory mirroring within a specific memory branch 9 32 Upgrading Your Server Notes on Configuring Memory Mirroring In memory mirroring configuration the menus related to memory mirroring in BIOS SETUP are grayed out and unselectable in the following cases In this case execute Load Setup Defaults to cancel the memory mirroring configuration lt Procedure gt 1 oe Boh The table below lists examples of DIMM installation patterns enabling the memory mirroring Take a note of settings in BIOS SETUP Press F2 during POST to run BIOS SETUP utility Select Exit gt Load Setup Defaults m When you remove DIMMs that takes down the memory mirroring m When you additionally install DIMMs that unable to configure memory mirroring When a message Load default configuration now appears select Yes Enter the parameter values you have saved in step 1 NOTE Executing Load Setup Defaults restores the default values for all
20. 10 to 35 C operating 10 to 55 C non operating storage requirements Humidity 20 to 80 RH no condensation A 2 Specifications 2 5 Inch disk models NEC Express5800 120Rh 1 Item N8100 1390F 1391F 1392F 1438F CPU Type Quad core Intel Xeon processor Clock 2 00GHz 2 50GHz 3 16GHz 3 00GHz 2nd Cache 2 x 6MB Standard 1 Maximum 2 Extended Memory 64 Technology Supported Chipset Intel 5000P 1333 MHz Memory Memory module DDR2 667 FB DIMM with x4 x8 SDDC feature Minimum 2GB 1GBx2 Maximum 48GB 4GB x 12 The standard DIMM must be replaced Error check ECC Auxiliary Hard disk drive standard None storage Hard disk drive maximum SAS Serial Attached SCSI 879GB 146 5GB x 6 device 1GB cube of 1000 bytes Hot plug hard disk drive Supported RAID controller SAS Serial Attached SCSI RAID hard disk drive RAIDO 1 standard RAID5 6 option Others Standard CD RW DVD ROM drive x 1 DVD x3 to x8 speed CD x10 to x24 speed Writing by writing software or OS is unsupported Required option 3 5 inch USB floppy disk drive 2 mode x 1 Additional 2 5 inch device bay 6 slot PCI EXPRESS x8 1 slot low profile PCI EXPRESS x8 1 slot full height RAID Controller equivalent to N8103 116 is factory installed Display Graphics accelerator Embedded on mother board Video RAM 8MB Graphic display
21. 5 XX XXX XX Installing and Using Utilities 6 15 12 Select the installing components Select Windows components steps are displayed Confirm the parameters modify if necessary and then click Next a x B Parameter File Creator ojx EXPRESSBUILDER NEC Enter Select Wi Select Save Step domain dows c gt applic gt pardindets account ponents tions Select the installing Windows components Application Server T Intemet Information Service IIS Detail settings Management and Monitoring Tools Simple Network Management Protocol Detail settings I Network Monitor Tools M Networking Services Other Network File and Print Services I Simple TCPAP Services I File Services for Macintosh I Dynamic Host Configuration Protoco DHCP I Print Services for Macintosh I Domain Name System DNS IP Print Services for Unix I Windows Internet Name Services WINS Version 5 XX XXX XX 13 Select the installing applications Select applications steps are displayed Confirm the parameters modify if necessary and then click Next W Parameter File Creator BEE NEC Enter Select Win Step domain dows c m account ponents Select an application to be installed The Simple Network Management Protocol SNMP setting is required to install the NEC ESMPRO Agent In case you are using a disk driver which is not inchaded in EXPRESSBUILDER select Apply OEM Disk fo
22. Add Remove Windows Component The Windows Components Wizard dialog box appears Click Management and Monitoring Tools and then click Details The Management and Monitoring Tools dialog appears Click to select the Network Monitor Tools check box and then click OK The Windows Components Wizard dialog box appears again so click Next If the setup asks to install the disk insert the OS CD ROM into optical disk drive and click OK Click Finish in the Windows Component Wizard dialog box Close the Add or Remove Programs dialog box Close the Control Panel dialog box To start Network Monitor point to Program Administrative Tools and click Network Monitor For information on how to operate Network Monitor refer to Online Help Installing the Operating System with Express Setup 5 33 INSTALLING MAINTENANCE UTILITIES Various maintenance utilities are contained in your NEC EXPRESSBUILDER DVD See Chapter 6 for installing the utilities to your server or management workstations UPDATING THE SYSTEM INSTALLING SERVICE PACK IMPORTANT If you install Windows Server 2003 CD ROM which contains Service Pack 2 to your system you do not have to apply Service Pack 2 again Updating the System is executed by Express Setup automatically Execute Updating the System in following cases Modified system configuration Recovered the system using recovery process See Updating the Sy
23. Attached SCSI hard disk drive 900GB 300GBx 3 with optional RAID Controller installed 1GB cube of 1000 bytes Hot plug hard disk drive Supported RAID controller SATA Serial ATA RAID hard disk drive RAIDO 1 standard Others Standard CD RW DVD ROM drive x 1 DVD x3 to x8 speed CD x10 to x24 speed Writing by writing software or OS is unsupported Required option 3 5 inch USB floppy disk drive 2 mode x 1 Additional 3 5 inch device bay 3 slot 3 5 inch floppy disk drive bay 1 PCI EXPRESS x8 1 slot low profile PCI EXPRESS x8 1 slot full height Display Graphics accelerator Embedded on mother board Video RAM 8MB Graphic display 640x480 800x600 1 024x768 1 280x1 024 16 770 000 colors max LAN interface 1000Base T 100Base TX 10Base T 2 ports 100Base TX 10Base T 1 port for management port Interface Keyboard mouse MINI DIN 6 pin connector 1 port Analog RGB MINI D sub 15 pin 1 port Serial D sub 9 pin 2 ports 1 for front panel 1 for rear panel RS 232C compliant USB2 0 4 ports 2 for front panel 2 for rear panel Network 1000Base T 100Base TX 10Base T RJ 45 2 ports 100Base TX 10Base T 1 port for management port Redundant power supply Supported option None Redundant fan Supported standard Unavailable External dimensions mm 425 width x 43 height x 718 depth front bezel excluded Weight Max 16 kg 21 kg Power supply 100 to 120 VAC 10 200 to 240 VAC 10 50 60 Hz 1 Hz Environmental Temperature
24. Click Start menu click Settings and click Network Connections The Network Connections dialog box appears 2 Right click Local Area Connection and click Properties from pop up menu 2 Click Configure The property dialog box for network adapter appears 3 Click the Advanced and specify the Link Speed amp Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter Installing Windows Server 2003 x64 Editions D 19 When PROSet is installed 1 3 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel Administrative Tools and click Computer Management and then double click the Network Adapter Name in the Network Adapter list The procedure in the case of the classic start menu 1 Click Start menu point to Settings and click Control Panel 2 Click administrative tools 3 Click Computer Management and double click the Network Adapter Name in the Network Adapter list Click the Link and specify the Speed and Duplex value the same as the value specified for HUB Click Apply and click OK Also add or delete any protocols and services if necessary You can operate the process on the property dialog box for local area network which can be appeared from Network and Dial up Connection NOTE It is recommend to add Network Monitor
25. Dump instead Specify the drive where there is a free area more than the size of the memory capacity mounted on Express server 1MB In case the mounted memory size exceeds 2GB due to the added memory change the write debugging information to Kernel Memory Dump before adding memory The size of debugging information memory dump to be taken also changes due to adding memory Verify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the memory capacity mounted on Express server 12MB In case the memory capacity is more than 2GB a free area of 2048 12MB or more In case the mounted memory size exceeds 2GB due to the added memory change the write debugging information to Kernel Memory Dump before adding memory The size of debugging information memory dump to be taken also changes due to adding memory Verify the size of the empty space in the debugging information memory dump write destination drive 5 30 Installing the Operating System with Express Setup 4 Specify Complete memory dump and modify Dump file in the Write debugging information group box e
26. Immediately after the AC power is turned on the Remote Power ON OFF feature Wake ON LAN is disabled Start Windows 2003 once provide settings as shown below then shutdown the system After restart the Remote Power On Off feature is available unless the AC power is turned off Select Start gt Administrative Tools gt Computer Management Select Device Manager double click Intel R PRO 1000EB Network Connection with I O Acceleration n under Network Adapter and specify as follows in Detail tab PME ON Wake On Magic Packet 8 26 Troubleshooting Fail to start the OS with the 3GB switch System often fails to start the OS with the 3GB switch In this case please adjust the capacity of the user mode area using the userva switch in reference to the following URL http support microsoft com kb 316739 en Troubleshooting 8 27 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER DVD check the following Q Did you set the NEC EXPRESSBUILDER during POST and restart the server If you do not set the NEC EXPRESSBUILDER during POST and restart the server an error message will appear or the OS will boot Q Is BIOS configuration correct The boot device order may be specified with the BIOS SETUP utility of the server Use the BIOS SETUP utility to change the boot device order to boot the system from the optical disk drive first lt Menu to check
27. Installation and Removal described earlier to prepare IMPORTANT Be sure to turn off the power Failure to do so causes the server to malfunction or fail 2 Pull the cable arm toward the rear of the server and confirm the slot for installing an optional power supply unit 3 Hold and pull the lever of the blank cover and remove the blank cover IMPORTANT Keep the removed blank cover for future use Upgrading Your Server 9 19 4 Insert the power supply unit Contact terminals 5 Grasp the handle and firmly push the power supply The power supply unit is locked when a distinct click is heard 9 20 Upgrading Your Server 6 Connect two power cords Use the power cord provided with the standard power supply unit and the one provided with the system The AC POWER LEDs flash when the power cords are connected Power supply unit 2 Standard Power supply unit 1 Option A f Power cord Power cord 7 Power on the server The AC POWER LEDs go on AC POWER LED AC POWER LED LA ooo LAC 8 Confirm by the STATUS LED or on the POST screen that there are no errors related to the power supply units See Chapter 8 for details on the error messages If the AC POWER LEDs are off reinstall the power supply units If the same error message still appears conta
28. Normal mode Automatic select at 1 seconds The menu s functions are the same as the Maintenance Tools Normal Mode 6 6 Installing and Using Utilities Autorun Menu When the EXPRESSBUILDER disk is inserted into the DVD drive Windows automatically launches the menu as shown below E NEC EXPRESSBUILDER This menu is used to m Read the User s Guide or the other documents m Update the server system Windows drivers and m Install the management software NOTES m This menu requires Microsoft Windows XP Vista or Windows Server 2003 or later m Some documents are provided in PDF format Use the Adobe Reader to view or print these documents If the menu does not appear select My computer by using the Explorer and double click the icon of the DVD drive that contains the EXPRESSBUILDER DVD Some menu items are grayed out when the logon user does not have the authority of the administrator or the menu item is not available for your system To use the menu m Click on the menu items or m Click the right mouse button on the menu window Installing and Using Utilities 6 7 PARAMETER FILE CREATOR Parameter File Creator is a tool to create Parameter file that is used for configuring the server with the Express Setup see Chapter 5 for details If you use the Parameter file created by the Express Setup and Parameter File Creator to operate the setup you can setup from the
29. POST fails to complete O Is the DIMM board installed At least two DIMM boards are required for operation DIMMs must be populated in pairs and in the following order 11 and 21 31 and 41 12 and 22 32 and 42 13 and 23 and 33 and 43 Installed DIMMs must be the same speed and must all be registered Q Is the memory size large The memory check may take a few seconds if the memory size is large Wait for a while Q Did you perform any keyboard or mouse operation immediately after you started the server If you perform any keyboard or mouse operation immediately after start up POST may accidentally detect a keyboard controller error and stops proceeding In such a case restart the server once again Do not perform any keyboard or mouse operation until the BIOS start up message appears when you restart the server Q Does the server have contains appropriate memory boards or PCI devices Operation of the server with unauthorized devices is not guaranteed Troubleshooting 8 15 Fail to access to internal or external devices or such devices fail to operate Q Are cables properly connected Make sure that the interface cables and power cord are properly connected Also make sure that the cables are connected in the correct order Q Is the power on order correct When the server has any external devices connected power on the external devices first then the server Q Did you install d
30. R PRO 1000 is the name of On Board adapter All other names show the Optional Network Board 3 Click Driver tab and click Update Driver Hardware Update Wizard appears 4 Select the Install from a list or specific location Advanced radio button and click Next 5 Select the Search for the best driver in these locations radio button and check off the Search removable media floppy CD ROM check box 6 Check the Include this location in the search check box and when using N8104 111 specify 002 win winnt w2k3amd d13 pro100 winx64 Then click Next When using N8104 119 120 121 122 125 126 specify 002 win winnt w2k3amd d13 pro1000 winx64 Then click Next 7 Click Finish Installing Windows Server 2003 x64 Editions D 21 Adapter Fault Tolerance AFT Adaptive Load Balancing ALB Adapter Fault Tolerance AFT is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter Adaptive Load Balancing ALB is a feature that creates a group containing more than one adapter and enhance the through put by operating packet transmission from the server by all the adapters This feature includes AFT feature IMPORTANT m AFT ALB setup must be operated after installing the drivers and restarting the system m All the adapters specifie
31. ROM which contains Service Pack 2 you do not have to apply Hotfix for Windows x64 or Hotfix for Windows Server 2003 KB921411 Go on the section of Updating the System Perform Updating the System and application of the Hotfix KB921411 IMPORTANT In the situation below make sure to apply Updating the System and Hotfix KB921411 m Modified system configuration m Recovered the system using recovery process NOTE If you use Windows Server 2003 x64 Editions CD ROM which includes Service Pack 2 the application of Hotfix KB921411 is not required Installing Windows Server 2003 x64 Editions D 11 Application Process of the Hotfix KB921411 Apply the Hotfix KB921411 before execute Updating the System 1 Log on to the system by the account with administrator authority to the server such as administrator Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server Click Start menu and Run and then execute the following command lt When Windows Server 2003 x64 Editions is used gt 002 win winnt w2k3amd qfe jpn kb92 141 1 exe 4 When the following message is displayed click Next After that follow the message to continue the process Software Update Installation Wizard Use this wizard to install the following software update Hotfix for Windows x64 KB921411 Before you install this update we recommend that you Back up your system Close
32. SMBIOS SROM data read error Contact your service representative 0BB1 SMBIOS SROM data checksum bad 8068 Unsupported Processor Speed detected on Contact your service representative CPU Slot 1 8069 Unsupported Processor Speed detected on CPU Slot 2 8100 Memory Error detected in DIMM group 1 Contact your service representative to 8101 _ Memory Error detected in DIMM group 2 __ replace the DIMM in the relevant group 8102 Memory Error detected in DIMM group 3 8103 _ Memory Error detected in DIMM group 4 8104 Memory Error detected in DIMM group 5 8105 Memory Error detected in DIMM group 6 8150 NVRAM Cleared by Jumper Start SETUP and provide setting again 8151 Password Cleared by Jumper Start SETUP and set password again 8160 Mismatch Processor Type Speed detected Contact your service representative on Processor 1 8161 Mismatch Processor Type Speed detected on Processor 2 None Expansion ROM not initialized PCl Mass __ Disable initialization of the optional device expansion ROM by using the BIOS SETUP utility see Chapter 4 H W Configuration of BMC is corrupted Update BMC F W Configuration by configuration tool I Refer to BMC configuration manual Use the NEC EXPRESSBUILDER to configure the remote management card see Chapter 6 Troubleshooting 8 9 Beep Codes If an error occurs during the POST the server beeps indicating the type of error Each number indi
33. Setup 5 13 8 Specify the installing medium and the Windows system partition Specify medium Partition steps are displayed Confirm the parameters modify if necessary and then click Next NEC EXPRESSBUILDER Top menu Load Select OS Enter RAID Specify Enter basic Step parameters settings medium gt parameders gt partition Specify the installing medium and the Windows system partition i Refer to the User s guide about the Service Pack installation If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the Ist partition Medi selection Windows family edition Windows Server 2003 Standard Edition Engish gt Install the Service Pack Keyboard layout Dett t i i sS Time zone GMT 08 00 Pacitic Time US and Canada Tijuana g Windows system drive settings Use existing partitions only the 1st partition is formatted and its data is erased Create a new partition all of the data in the disk is erased Use disk space as large as possible Specify the size of the system partition 12288 MB 8487MB 999999MB 1GB 1024MB Back Next Top Default Version 5 XX XXX XX m About partition size Specify the partition size larger than required minimum size for OS installation Do not specify larger partition size than the capacity of connected hard disk drive You can not specify the partition size l
34. Setup parameters You need to specify those parameters again feature to be used Memory Set Memory Set Memory Set Capacity Example Group Group Group 1 2 3 4 5 6 Physical Logical 1 2GB 2GB 4GB 2GB 2 2GB 2GB 1GB 1GB 6GB 3GB 3 2GB 2GB 2GB 2GB 8GB 4GB 4 2GB 2GB 1GB 1GB 1GB 1GB 8GB 4GB 5 2GB 2GB 1GB 1GB 2GB 2GB 10GB 5GB 6 2GB 2GB 2GB 2GB 1GB 1GB 10GB 5GB 7 2GB 2GB 4GB 4GB 4GB 4GB 12GB 6GB 8 2GB 2GB 2GB 2GB 2GB 2GB 12GB 6GB 9 2GB 2GB 1GB 1GB 4GB 4GB 14GB 7GB 10 2GB 2GB 4GB 4GB 1GB 1GB 14GB 7GB 11 2GB 2GB 2GB 2GB 4GB 4GB 16GB 8GB 12 2GB 2GB 4GB 4GB 2GB 2GB 16GB 8GB 13 2GB 2GB 4GB 4GB 4GB 4GB 20GB 10GB 14 4GB 4GB 4GB 4GB 4GB 4GB 24GB 12GB 15 8GB 8GB 8GB 8GB 8GB 8GB 48GB 24GB Upgrading Your Server 9 33 Online Spare Memory The online memory spare feature puts a group of memory devices within a memory branch into standby status as spare devices If an unrecoverable error occurs in a DIMM of the running group the feature automatically changes the running DIMM from the failed one to a DIMM in the standby group to continue the processing Mother board Memory controller NOTE The operating system recognizes the memory devices as those with capacities less than
35. Test and diagnostics in the NEC EXPRESSBUILDER to diagnose the system Test Items The following items are tested in system diagnostics Memory m CPU cache memory m Hard disk drive used as a system IMPORTANT When executing the system diagnostics make sure to disconnect the LAN cable Executing the system diagnostics with the LAN cable connected the network may be influenced NOTE On checking the hard disk drive no data is written into the disk 7 8 Maintenance Startup and Exit of System Diagnostics There are two ways to diagnose the server to use the local console keyboard of the server itself and to use the management PC via serial port remote console IMPORTANT Two methods of LAN and the serial port are mentioned in MAINTENANCE TOOLS of Chapter 8 Troubleshooting in the way of communicating in remote console Use the serial port to execute System Diagnostics with remote console The LAN connection is not for System Diagnostics Procedures to start the diagnostics program are as follows Shutdown the OS and power off the server Then unplug the power cord Disconnect all the LAN cables from the server Plug the power cord and power on the server Use the NEC EXPRESSBUILDER DVD to start the system oY me a o Select Maintenance Tools Normal mode when local console of the server is used for or select Maintenance Tools Redirection mode when remote console is used for NOTE
36. When the following message is displayed press S Setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manually specify an adapter Currently Setup will load support for the following mass storage device s The following message is displayed Please insert the disk labeled manufacturer supplied hardware support disk into Drive A Press ENTER when ready Insert the Windows Server 2003 OEM Disk for EXPRESSBUILDER into the floppy disk drive and press Enter A list of mass storage devices is displayed If you utilize LSI Embedded MegaRAID go on the step 8 Select the Intel R ESB2 SATA AHCI Controller Server ESB2 and press Enter E 10 10 11 Installing Windows Server 2003 Select the proper SCSI Adapter and press Enter LSI Logic MegaRAID SAS RAID Controller Driver Server 2003 32 bit When N8103 116 board is installed LSI Logic MegaRAID SAS RAID Controller Driver Server 2003 32 bit When N8103 117 board is installed LSI Embedded MegaRAID Windows XP 2003 When LSI Embedded MegaRAID is used Continue performing tasks according to the subsequent messages that appear When the following message is shown press Enter to start Welcome to Setup IMPORTANT If you install Windows Server 2003 on the hard disk larger than 2 097 152MB 2TB you can specify only a value equal to or less than 2 0
37. Windows 64 bit edition F 2 Using a Client Computer Which Has a CD Drive This page is intentionally left blank Appendix G Product Configuration Record Table Use this table for information about setup and system environment change Hardware Main Unit gene _ __Seril No _ _ Date Installed 6 e a Date Installed Clock Serial No Date Installed TE 11 21 size Serial No Date Installed 31 41 Size CS eerilNo Date Installed 12 22 Size SeraiNo Date Installed Serial No Date Installed Type Modelname _ SeraiNo PO atte installed Hard Disk Drive type SeristNo PT Capacity S Date Installed Type number 2 Type Serial No Capacity S Date Installed o o Type number oo oo T T o 3 Type Serial No Capacity f Date installed Type number type ooo oo Seano PT Capacity Date Installed foo Type number PT Tye o Seano PT Capacity fo atte Installed foo Type o o eian G e Capacity Date Installed Typenumber oT T T T G 2 Product Configuration Record Table Backup Device Slot 1 size Capacity Serial No Model name Typernumber Date Installed PCI Slot 1B Model name Serial No Date Installed Model name SeriaiNno Date Installed Model name CT Seano o Manufacturer Date Installed Additional Cabinet for Disk Model name
38. You can install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 after the application of System update Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 In this case note that the Windows Setup screen is not displayed 12 13 Installing Windows Server 2003 x64 Editions D 9 Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM into the optical disk drive Confirm the parameters and click OK When the installation has completed remove Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM from the optical disk drive and restart the system After installation is completed be sure to execute the tasks described in Driver Installation and Advanced Settings and Updating the System of this chapter D 10 Installing Windows Server 2003 x64 Editions Updating the System Applying Service Pack Update the system in the situation below m CPU is expanded expanded to single processor to multi processor m Modified system configuration m Recovered the system using recovery process The system update brings the correction program provided by Microsoft to be applied to reinforce the system security The system update is recommended It is necessary to use ServicePack2 or more ServicePack 2 need not be applied again when Windows Server 2003 x64 Editions CD ROM where ServicePack 2 is included is used and it is installed If you install Windows Server 2003 x64 Editions CD
39. all open programs You might need to restart your computer after you complete this update To continue click Next f Cancel D 12 Installing Windows Server 2003 x64 Editions 5 When the following message is displayed make sure to click Finish to restart the system Software Update Installation Wizard Completing the Hotfix for Windows x64 KB921411 Installation Wizard You have successfully completed the KB921411 Setup Wizard To apply the changes the wizard has to restart Windows To restart Windows automatically click Finish If you want to restart later select the Do not restart now check box and then click Finish With that application process of the Hotfix KB921411 is finished Installing Windows Server 2003 x64 Editions D 13 Application Process of Updating the System Updating the System applies the drivers necessary for NEC Express5800 Series Follow this process after Hotfix for Windows x64 KB921411 or Hotfix for Windows Server 2003 KB921411 had been applied NOTE If you install Windows CD ROM that contains Service Pack 2 to your system you do not have to apply Service pack 2 again 1 Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server The Autorun Menu will be displayed 3 Left click on Setup Windows and then click Update the syst
40. attached to your system supports the following mass storage controllers for installation NOTE If you want to install the other boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of Parameter File Creator in Chapter 6 m Controllers supporting installation of OS with Express Setup N8103 116 RAID controller 128 MB RAIDO 1 N8103 117 RAID controller 128 MB RAIDO 1 5 6 LSI Embedded MegaRAID embedded on the mother board m Other controllers N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 104 SAS Controller N8103 107 SCSI Controller Option NOTES m The driver of option card mentioned above is stored in the EXPRESSBUILDER DVD m Ifyou use the board not mentioned above the ExpressSetup will fail Refer to the instructions attached to the board 5 6 Installing the Operating System with Express Setup About the Hardware Components When you install the Windows Server 2003 Express Setup requires several preparations if this computer uses the following hardware components Installing on the Mirrored Volume If you want to install the Windows Server 2003 on the volume that is mirrored using Disk Management invalidate the mirroring and set back to the basic disk before the installation and validate the mirroring again after t
41. collects diagnostic information related to application errors The location to save the information can be specified as you like For more information refer to Chapter 5 MEMORY DUMP If an error occurs the dump file should be saved to acquire necessary information If you saved the dump to DAT write down that it is saved as NTBackup or ARCServe on the label You can specify the location to save the diagnostic information as you like For more information refer to Specifying Memory Dump Debug Information refer to Chapter 5 for detail IMPORTANT Consult with your service representative before dumping the memory Dumping the memory while the server is in the successful operation may affect the system operation m Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and proceed Restarting the system may result in dumping improper data Preparing for Memory Dumping Memory dumping with the DUMP switch may disable the server to restart In such a case it is required to force the server to shut down This forced shutdown however is not available if Enable is selected for Power Switch Inhibit on the Security menu of the BIOS setup utility SETUP because this setting disables POWER switch operation Follow the procedure below to change the setting to enable the forced shutdown and restart of the server 1 Power on the server and start the BI
42. details on settings and the setting methods see the online document in the NEC EXPRESSBUILDER DVD provided with the server or the manual provided with the board While a disk expansion unit is set in a RAID System you can use the Auto Rebuild feature of the RAID Controller to restore data if one of the hard disk drives installed in the disk expansion unit fails Replace the failing hard disk drive while the power is on Hot swapping IMPORTANT When N8103 116 117 is installed do not let the system enter hibernation or standby mode 9 56 Upgrading Your Server This page is intentionally left blank Appendix A Spec ifications 3 5 inch disk model 3 5 inch disk with non redundant power supply model NEC Express5800 120Rh 1 Item N8100 1396F 1397F 1398F 1439F 1405F CPU Type Quad core Intel Xeon processor Clock 2 00GHz 2 50GHz 3 16GHz 3 00GHz 3 16GHz 2nd Cache 2 x 6MB Standard 1 Maximum 2 Extended Memory 64 Technology Supported Chipset Intel 5000P 1333 MHz Memory Memory module DDR2 667 FB DIMM with x4 x8 SDDC feature Minimum 2GB 1GBx2 Maximum 48GB 4GB x 12 The standard DIMM must be replaced Error check ECC Auxiliary Hard disk drive standard None storage Hard disk drive maximum SATA2 Serial ATA2 hard disk drive 2250GB 750GB x 3 device SAS Serial
43. disk and select OEM Disk for Windows Server 2003 NOTE You can do the same operation with the menu appeared by the Right click Insert the floppy disk into the floppy disk drive according to the message Windows Server 2003 OEM Disk for EXPRESSBUILDER will be created Write protect and attach a label then keep it safely Installing Windows Server 2003 E 9 Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003 1 2 3 Turn on the system power Insert the Windows Server 2003 CD ROM into the optical disk drive Press Ctrl Alt Delete to reset the system After a bootable operating system has been installed on the hard disk drive press Enter while the message Press any key to boot from CD is displayed at the top of the screen If no bootable operating system exists on the hard disk drive this step is unnecessary The Windows Server 2003 setup screen will appear If the screen is not displayed Enter was not pressed properly Begin after turning on the system power again Press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed
44. disk drives of the server on a regular basis For backup storage devices suitable for the server and backup tools consult with your service representative When you have changed the hardware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the RAID System configuration data if your system is in the RAID System configuration When your hard disk drives have been auto rebuilt due to a failure it is recommended to make a backup copy of the configuration data To make a backup copy of the configuration data use the configuration utility that is resident in the FLASH memory on the optional RAID Controller Refer to the manual supplied with the board 7 2 Maintenance CLEANING Clean the server on a regular basis to keep the server in a good shape A WARNING N Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury See pages 1 3 to 1 8 for details gt O SO a Do not disassemble repair or alter the server a Do not remove the lithium battery Disconnect the power plug before working with the server gt Aa A CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property dam
45. double click the Network Adapter Name in the Network Adapter list The procedure in the case of the classic start menu 1 Click Start menu point to Settings and click Control Panel 2 Click administrative tools 3 Click Computer Management and double click the Network Adapter Name in the Network Adapter list Click the Link and specify the Speed and Duplex value the same as the value specified for HUB Click Apply and click OK Also add or delete any protocols and services if necessary 5 22 Installing the Operating System with Express Setup You can operate the process on the property dialog box for local area network which can be appeared from Network and Dial up Connection NOTE It is recommend to add Network Monitor at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setting for Solving Problems described later in this chapter Installing the Operating System with Express Setup 5 23 Optional Network Board Driver If you want to utilize optional Network Board N8104 119 111 120 121 122 125 126 123A the network driver will be installed automatically Therefore the driver attached to the Network board should not be used If you want to utilize optional Network Board N8104 86 111
46. for EXPRESSBUILDER use this procedure If Windows Server 2003 or Windows can be operated on NEC Express5800 Server you can use the other procedure described later Follow the steps below Prepare one 3 5 inch floppy disk Turn on your NEC Express5800 Server Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn off and then on again to reboot the server The system will boot from the DVD ROM and NEC EXPRESSBUILDER starts Select Create the OEM DISK for Windows from Tools Menu step Select Create an Windows Server 2003 OEM Disk for EXPRESSBUILDER at Create OEM Disk and click Perform Insert a floppy disk into the floppy disk drive according to the instruction on the screen Windows Server 2003 OEM Disk for EXPRESSBUILDER will be created Write protect and attach a label then keep it safely E 8 Installing Windows Server 2003 m Create from Autorun Menu This menu requires Microsoft Windows XP Vista or Windows Server 2003 or later You can create Windows Server 2003 OEM Disk for EXPRESSBUILDER from Autorun Menu if you have the computer on which the above operating systems operate Follow the steps below Prepare one 3 5 inch floppy disk Start the Operating System Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server The Menu will appear Click Create drive
47. for the Windows XP and the Windows Server 2003 Boot ini files If your system has a memory capacity in excess of 4GB in its installing adding PAE switch in Boot ini file will enable the system to be installed with over 4GB of memory However the Microsoft operating system products which support PAE switch option are limited Refer to the following article in Microsoft Knowledge Base to check the supported products m Microsoft Knowledge Base Article ID 291988 A description of the 4GB RAM tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Control Panel double click System 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot ini file and then save it lt Example of Boot ini file gt boot loader timeout 30 default multi 0 disk 0 rdisk 0 partition 2 WINDOWS operating systems multi 0 disk 0 rdisk 0 partition 2 WINDOWS Windows Server 2003 fastdetect multi 0 disk 0 rdisk 0 partition 2 WINDOWS Windows Server 2003 PAE fastdetect PAE C CMDCONS BOOTSECT DAT Microsoft Windows Recovery Console cmdcons This is the end of editing Boot ini file NOTE If you choose one of the items in the Default operating system drop down li
48. g Write the debug information in D drive write the file name MEMORY DMP D MEMORY DMP 5 Click Settings on the Performance group box The Performance Options window appears Click Advanced tab on the Performance Options window Click Change on the Virtual memory group box Modify Initial Size in the Paging file size for selected drive box to the value larger than the value of Recommended in the Total paging file size for all drives and click Set IMPORTANT m The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system m For more information on Recommended value see About the System Partition Size described earlier m Incase the memory is expanded re specify the paging file to suit the new memory size 9 Click OK The message to restart the system may appear according to the modified specification In such case follow the message to restart the system Installing the Operating System with Express Setup 5 31 Windows Dr Watson Windows Dr Watson is a debugger for application errors If any application error is detected Dr Watson diagnoses the server
49. installation of OS to several utilities automatically except for a few key input to confirm the specification Also you can install the system with the same specification as before when re installing the system We recommend you to create Parameter file to setup the servers from NEC EXPRESSBUILDER When using a floppy disk a USB floppy disk drive is required IMPORTANT You can not create Parameter file for Microsoft Windows Server 2003 x64 Editions NOTE You can install Windows Server 2003 without Parameter file Also you can modify newly create Parameter file during the setup with NEC EXPRESSBUILDER 6 8 Installing and Using Utilities Parameter File This section describes about specifying setup information that is necessary for OS installation and creating Parameter file Follow the procedure below IMPORTANT Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation Start the OS 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive The menu will appear 3 Right click on the screen or left click Setup Windows The menu will appear ET xi NEC EXPRESSBUILDER SS ww Installing and Using Utilities 6 9 4 Click Parameter File Creator mm xi NEC EXPRESSBUILDER O O Menu items Read documents Parameter File Creator Create driv pstallth NET Fi amework Ver2 0 Redistributable Package Install the NET F
50. is not correctly displayed on Universal RAID Utility Ifyou use LSI Embedded MegaRAID a part of information on a physical device is not correctly displayed on Universal RAID Utility It is no problem 8 22 Troubleshooting Problems with Windows There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions Source DCOM Category Error Event ID 10016 Description The application specific permission settings do not grant Local Activation permission for the COM server application with CLSID 555F3418 D99E 4E51 800A 6E89CFD8B1D7 to the user NT AUTHORITY LOCAL SERVICE SID S 1 5 19 This security permission can be modified using the component Services administrative tool Itis not a problem in operating the system There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions Event Source Service Control Manager Event Type Error Event ID 7011 Description Timeout 30000 milliseconds waiting for a transaction response from the IMAP4Svce service When this event is not registered by rebooting the system it is not a problem in operating the system Troubleshooting 8 23 There are some cases that an event log is registered as follows when you operate Windows Server 2003 R2 Source IPMIDRV Type Error Event ID 1001 Description The IPMI device driver attempted to determine if the system sup
51. it again The following probably causes the heat sink not to be level The CPU is not positioned correctly All screws are not completely tightened Do not move the secured heat sink Upgrading Your Server 9 41 16 Lay the USB cables as shown in the figure below Processor duct Heat sink 2 7 2 Z Hs USB cables 4 17 Reinstall the processor duct 9 42 Upgrading Your Server 18 19 20 21 22 NOTES m Place the internal USB cables inside the processor duct see figure above m Check to see that the processor duct is firmly installed with no clearance between the duct and chassis m Put the hard disk drive signal cable under the sub board as figure below Sub board Hard disk drive signal cable ae i ri ooooo00 4 Install the covers you removed previously Power on the server start the SETUP utility and set Processor Retest of Processor Settings on the Main menu to Enable Verify that POST displays n
52. m Modified system configuration m Recovered the system using recovery process NOTE If you use Windows Server 2003 CD ROM which includes Service Pack 2 the application of Hotfix KB921411 is not required Installing Windows Server 2003 E 13 Application Process of the Hotfix KB921411 Apply the Hotfix KB921411 before execute Updating the System 1 Log on to the system by the account with administrator authority to the server such as administrator Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server Click Start menu and Run and then execute the following command lt When the English version of Windows Server 2003 R2 is used gt 002 win winnt dotnet qfe enu kb921411 exe lt When the Simplified Chinese version of Windows Server 2003 R2 is used gt 002 win winnt dotnet qfe chs kb921411 exe lt When the French version of Windows Server 2003 R2 is used gt 002 win winnt dotnet qfe fra kb921411 exe 4 When the following message is displayed click Next After that follow the message to continue the process Software Update Installation Wizard xj S Use this wizard to install the following software update Hotfix for Windows Server 2003 KB921411 Before you install this update we recommend that you Back up your system Close all open programs You might need to restart your computer after you complete this update To continue click Next 7 Cancel
53. necessary Installing Windows Server 2003 x64 Editions D 3 About the System Partition Size The system partition size can be calculated from the following formula Size necessary to install the system Paging File Size Dump File Size Application Size Size necessary to install the system 4100MB Windows Server 2003 x64 Editions 4100MB Windows Server 2003 x64 Editions with ServicePack 2 5900MB Windows Server 2003 x64 Editions Service Pack 2 CD ROM Paging File Size Recommended Mounted Memory Size 1 5 Dump file Size Mounted Memory Size 1MB Application Size Required Size IMPORTANT m The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system m Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 1MB m If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the partition size will be calculated by the above formula as follows 4100M
54. operates normally 3 Ask your service representative to replace the failed CPU 1 5 4 2 AC power interrupted The AC power supply is interrupted due to power failure or momentary voltage drop and the system is restarted This is not an error 1 5 4 4 Abnormal voltage Replace the mother board 2 1 2 3 BIOS ROM copyright test Replace the mother board error 2 2 3 1 Unexpected interrupt test error 8 10 Troubleshooting Error Messages on Virtual LCD NEC EXPRESSSCOPE Engine 2 Remote Management Controller on your server board allows you to monitor the server status on the WEB browser based screen of the client PC via network The virtual LCD 16 digits x 2 lines in the Host Information area displays the POST codes and status message When POST detects an error the POST error code is displayed on the virtual LCD upon completion of POST See the table for POST error codes for details Example Virtual LCD Status indicators Host information LED Message send from BIOS POWER ON Message send from BMC ATTENTION Messages displayed on upper line BIOS message On screen message Description Action XX BIOS Rev YYYY POST in progress This is not an error XX POST code YYYY BIOS version CPU Reconfigured POST completes with processor Contact your service degraded representative Try the following steps to cancel the error 1 Start BIOS SETUP 2 Select Main Processor Settings Processor Re
55. server Handling of components Keep any component in an anti static bag until you actually install it to the server Hold any component by its edge to avoid touching any terminals or parts To store or carry any component place it in an anti static bag 9 4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components 1 Shutdown the OS Shutdown process is not required if the hard disk drives and the additional power supply units are hot swappable 2 Unlock the front bezel with the security key Unlocked Locked Per Se PEY OS as Pee Pee Fee es eS S 4 Press the POWER switch to power off the server the POWER LED goes off 5 Remove all cables and power cords from the server Prepare a Phillips screwdriver to install or remove the component The server needs to be pulled out from the rack for installing removing any internal components other than the hard disk drives and power supply units redundant power supply model only A CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage h A See pages 1 3 to 1 12 for details Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical components Note high temper
56. the mother board m Other controllers N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 104 SAS Controller N8103 107 SCSI Controller Option E 2 Installing Windows Server 2003 Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack m Windows Server 2003 R2 OS installation media with Service Pack 2 OS installation media No Service Pack Service Pack 2 OS installation media No Service Pack m Windows Server 2003 OS installation media with Service Pack 1 OS installation media with Service Pack 1 Service Pack 2 Application of Service Pack You can install the Service Pack on the server When the Service Pack is not attached to your system prepare it by yourself When installing Windows Server 2003 R2 it is not necessary to apply Service Pack 1 Updating System If you modified the Windows system execute Update the System in Windows Autorun Menu Re installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk note the following issue m Do not select the partition that OS had been installed as the partition to install the OS newly m Select Use the current File System for the format of OS partition Mounting MO Device Do n
57. the provided cable is connected to the correct connector on the rear of the server The keyboard or mouse does not operate if it is connected when the server is powered not applicable to USB devices Power of the server first and connect it properly Q Is BIOS configuration correct The keyboard and mouse may be disabled with the BIOS SETUP utility of the server Check the settings with the BIOS SETUP utility lt Menus to check Advanced Numlock gt CL Are the server drivers installed Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct Fail to access to the disc Q Is the disc properly set in the optical disk drive tray The tray is provided with a holder to secure the disc Make sure that the disc is placed properly in the holder Q Is the disc applicable to the server The disc for Macintosh is not available for use Q Is the CD FDD bay installed correctly Reinstall the CD FDD bay see Chapter 9 Inserted the correct disc but the message like the following is displayed The CD ROM is not inserted or the wrong CD ROM is inserted Please insert the correct CD ROM OK Q Is the data side of the disc dirty or injured
58. to touch the metal frame of the server to discharge static electricity from your body before handling the CPU Do not touch the CPU pins by a bare hand or place the CPU directly on the desk For static notes see the section Anti static Measures described earlier Do not operate the system until confirming that the additionally installed CPU is in normal state m Make sure to use the CPU authorized by NEC Installing a third party CPU may cause a failure of the CPU as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged Processor 2 Processor 1 FRONT REAR Mother board NOTE If the different revision of the processor is installed in the multiprocessor system Windows logs the following information every startup If this message is logged it is no problem for operation aixi Event Date 7 3 2001 Source Application Popup t Time 1338 Category None Type Information EventID 41 User N A rs Computer SERVER 1 Description The CPUs in this multiprocessor system are not all the same revision level To use all processors the operating system restricts itself to the features of the least capable processor in the system Should prot cout wi this system contact the CPU manufact
59. to set the adapter priority setting refer the following step If not go to step 7 1 Click Settings tab on TEAM xxx yy Properties 2 Click Modify Team 3 Point to the adapter Intel R PRO 1000 and click Set Primary or Set Secondary 4 Click OK 5 The setup will go back to EAM xxx yy Properties and the priority setting will display in list 6 Click OK 7 The setup will go back to Intel R PROSet for Wired Connections dialog box so click OK 8 Restart the system Graphics Accelerator Driver If you utilize standard graphics accelerator drivers update your system with NEC EXPRESSBUILDER DVD attached to your system Standard graphics accelerator drivers will be installed automatically Please follow the following procedure when you want to reinstall the driver individually 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen Click Start menu point to Programs Accessories and click Windows Explorer Run setup exe in the following directory 002 win winnt w2k3amd video setup exe 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system Installing Windows Server 2003 x64 Editions D 23 Installing SCSI Controller Driver N8103 75 10
60. use Parameter File at Express Setup in order to save or backup parameters for installation If you want to set up the server as before execute the Express Setup with the parameter file you have saved before NOTES m If you want to create a parameters file have a blank floppy disk MS DOS 1 44MB format ready m When using a floppy disk a USB floppy disk drive is required m Ifyou want to use the drivers located on the OEM Disk for Mass Storage Device that ships with optional boards a parameters file is mandatory m You can create a parameters file in advance using Parameter File Creator included in NEC EXPRESSBUILDER Installing the Operating System with Express Setup 5 3 Microsoft Windows Server 2003 This section explains how to install Microsoft Windows Server 2003 by using the Express Setup IMPORTANT Be sure to prepare Windows Server 2003 CD ROM that includes Service Pack 1 NOTES m Express Setup does not support the installation of Windows Server x64 Editions If you want to install it see Appendix D m If you install Windows Server 2003 without using Express Setup see Appendix E Notes on Windows Installation This section explains the notes on the Windows installation Confirm these notes before starting the Express Setup About the Windows family This computer supports the following Windows editions m Microsoft Windows Server 2003 Standard Edition Micr
61. when the diagnostics completes Test result Shows the start end and elapsed time and completion status of the diagnostics Guide line Shows the details of the keys to operate window Test summary window Shows the results of each test that executed the diagnostics Move the cursor and press the Enter key on the cursor line to display the details of the test When an error is detected by the system diagnostics the relevant test result in the test Summary window is highlighted in red and Abnormal End is displayed in the result on the right side Move the cursor to the test that detected the error and press the Enter key Record the error message that has been output to the Detail Information screen and contact your service representative 7 10 Maintenance 7 10 11 12 Follow the guide line shown at the bottom of the screen and press the Esc key The Enduser Menu below is displayed TeDoLi TEst amp Diagnosis On Linux Ver001 00 Build020901 1 1m Enduser Menu lt Test Result gt lt Device List gt lt Log Info gt lt Option gt lt Reboot gt Please choose a function by the arrow key and push Enter key lt Test Result gt Shows the diagnostics completion screen of the above diagnostics lt Device List gt Shows a list of connected devices lt Log Info gt Shows the log information of the diagnostics It can be saved on a floppy disk To save it on a floppy disk inse
62. x8 SDDC ECC memory feature which can automatically correct a memory error multi bit error causing system shutdown IMPORTANT The memory mirroring and online spare memory features are not available in the normal memory configuration The x4 x8 SDDC ECC memory feature can operate in any configuration The memory area on the motherboard of the server is divided into two memory branches as shown in the figure below Mother board Memory controller Memory branch 0 Memory branch 1 Group 1 a Group 2 12 Group 3 Group 4 n Group 5 Group 6 The memory mirroring and online spare memory features keep memory redundancy between memory branches and within a memory branch by monitoring or altering memory active inactive status respectively Upgrading Your Server 9 31 Memory Mirroring The memory mirroring feature writes the same data into two groups of DIMMs corresponding with each other between memory branches mirror set to provide data redundancy Mother board Memory controller Branch 0 Branch 1 Group 1 Group 2 Data1 Data2 Data3 Data4 Pair of mirroring l p EE cs a Jasi a fo Gn eS a a a NOTE The operating system only recognizes a half of the total physical capacity The memory mirroring feature can be used under the following conditions m Install memory devices on four memory sockets configuring a mirror set
63. 003 x64 Editions D 25 The following screen is displayed A Activate Windows Activate Windows by phone Just four steps and you re done SEAE Select your location g Step2 Callanumb Toll number Step 3 Provide the c Step 4 Type the confirmation ID that the customer service representative gave you A C D F G To continue click Next Change Product key Remind Me Later D 26 Installing Windows Server 2003 x64 Editions SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5 Appendix E Installing Windows Server 2003 This section explains how to install the Windows Server 2003 BEFORE INSTALLING WINDOWS SERVER 2003 Read the following notes or information before installing the Windows Server 2003 Optional Board Supported by NEC EXPRESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards NOTE If you want to install the other boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of Parameter File Creator in Chapter 6 m Controllers supporting installation of OS with Express Setup N8103 116 RAID controller 128 MB RAIDO 1 N8103 117 RAID controller 128 MB RAIDO 1 5 6 LSI Embedded MegaRAID embedded on
64. 03 E 19 Network Driver Specify the details of network driver One standard network driver that is mounted will be installed automatically but the link speed and Duplex mode need to be specified manually When PROSet is not installed 1 The Local Area Connection Properties dialog box appears The procedure in the case of the standard start menu 1 Click Start menu Click Control Panel Click Network Connections and Click Local Area Connection The procedure in the case of the classic start menu 1 Click Start menu Click Settings and Click Network Connections The Network Connections dialog box appears 2 Right click Local Area Connection and click Properties from pop up menu Click Configure The property dialog box for network adapter appears Click the Advanced and specify the Link Speed amp Duplex value the same as the value specified for HUB Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel Administrative Tools and click Computer Management and then double click the Network Adapter Name in the Network Adapter list The procedure in the case of the classic start menu 1 Click Start menu point to Settings and click Control Panel 2 Click administrative tools 3 Click Computer M
65. 640x480 800x600 1 024x768 1 280x1 024 16 770 000 colors max LAN interface 1000Base T 100Base TX 10Base T 2 ports 100Base TX 10Base T 1 port for management port Interface Keyboard mouse MINI DIN 6 pin connector 1 port Analog RGB MINI D sub 15 pin 1 port Serial D sub 9 pin 2 ports 1 for front panel 1 for rear panel RS 232C compliant USB2 0 4 ports 2 for front panel 2 for rear panel Network 1000Base T 100Base TX 10Base T RJ 45 2 ports 100Base TX 10Base T 1 port for management port Redundant power supply Supported option Redundant fan Supported standard External dimensions mm 425 width x 43 height x 718 depth front bezel excluded Weight Max 16 kg 20 kg Power supply 100 to 120 VAC 10 200 to 240 VAC 10 50 60 Hz 1 Hz Environmental Temperature 10 to 35 C operating 10 to 55 C non operating storage requirements Humidity 20 to 80 RH no condensation Appendix B Other Precautions Transfer Rate of the On board LAN Controller The mother board includes the two network interface controllers that supports 10Base T 100Base TX and 1000Base T networks and a capable of full or half duplex The both controllers can automatically detect and switch for network speed and transfer mode connected to the HUB However for proper network operation specify the Link Speed amp Duplex value the same as the value specified for HUB Server Management Software The NEC EXPRESSBUILDER DVD tha
66. 7 If you utilize SCSI controller driver N8103 75 107 update your system with NEC EXPRESSBUILDER DVD attached to your system The SCSI controller driver will be installed automatically SCSI Controller Driver N8103 95 The SCSI controller driver will be installed automatically Installing SAS Controller Driver N8103 104 If you utilize SAS controller driver N8 103 104 update your system with NEC EXPRESSBUILDER DVD attached to your system The SAS controller driver will be installed automatically D 24 Installing Windows Server 2003 x64 Editions About Windows Activation Windows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions Windows activation process is as follows 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a j eee manae oa poga folder document or Internet resource and Windows will lopen it for you R Activate Windows i Let s activate Windows This copy of Windows must b ted with Microsoft before you can continue using it Activation over the Internetis quick an You don t need to give your name or other personal information when you activate Windows ver the Internet now ant to telephone a customer service representative to activate Wind committed to your pr For more information read the Windows Product Activation ement To continue click Net Installing Windows Server 2
67. 97 152MB as partition size When the installation of Windows Server 2003 has finished the system reboots automatically Windows Server 2003 has installed Go on the step 14 Windows Server 2003 R2 has installed Go on the step 11 When Windows Server 2003 R2 has been installed the Windows Setup screen will be displayed after logged on to the system Windows Setup xi 4 Windows Setup is not complete We recommend that you continue Setup E so that you can install the additional components that are available in this version of the Windows Server operating system For more information about the new components see the documentation on Windows Server CD 2 To continue Setup insert Windows Server CD 2 or specify the location where the Windows Server CD 2 files are stored and then click OK Location of Windows Server CD 2 files Pao Browse IMPORTANT m In this case the Windows Setup screen may not be displayed Be sure to install Microsoft Windows Server 2003 R2 DISC 2 according to the following procedures m You can install Microsoft Windows Server 2003 R2 DISC 2 after the application of System update Be sure to install Microsoft Windows Server 2003 R2 DISC 2 In this case note that the Windows Setup screen is not displayed Installing Windows Server 2003 E 11 12 Insert Microsoft Windows Server 2003 R2 DISC 2 CD ROM into the optical disk drive Confirm the parameters and click
68. Adapter list The procedure in the case of the classic start menu 1 Click Start menu point to Settings and click Control Panel 2 Click Administrative Tools 3 Click Computer Management and double click the Network Adapter Name in the Network Adapter list 2 Select Teaming tab and then check on Team with other adapters and click New Team The New Team Wizard dialog box appears Click Next Specify a name for the team if it necessary 3 Select the adapters to include in team 4 Select Adapter Fault Tolerance or Adaptive Load Balancing and click Next 5 Click Finish Installing the Operating System with Express Setup 5 25 6 Ifnecessary to set the adapter priority setting refer the following step If not go to step 7 1 Click Settings tab on TEAM xxx yy Properties 2 Click Modify Team 3 Point to the adapter Intel R PRO 1000 Jand click Set Primary or Set Secondary 4 Click OK 5 The setup will go back to EAM xxx yy Properties and the priority setting will display in list 6 Click OK 7 The setup will go back to Intel R PROSet for Wired Connections dialog box so click OK 8 Restart the system Graphics Accelerator Driver If you utilize standard graphics accelerator drivers update your system with NEC EXPRESSBUILDER DVD attached to your system Standard graphics accelerator drivers will be installed automatically Please follow the f
69. B 512MB 1 5 512MB 1MB Application Size 5381MB Application Size Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk 1 2 Set the Size required for installation Paging file size See Chapter 5 and set that debugging information equivalent to the dump file size is to be written to a separate disk If the disk does not have enough free space to enable the dump file size to be written then after installing the system using the Size required for installation Paging file size install an additional new disk D 4 Installing Windows Server 2003 x64 Editions INSTALLING WINDOWS SERVER 2003 X64 EDITIONS Preparations for Installation NEC EXPRESSBUILDER DVD Microsoft Windows Server 2003 R2 Standard x64 Edition CD ROM Microsoft Windows Server 2003 R2 Enterprise x64 Edition CD ROM Microsoft Windows Server 2003 x64 Editions Service Pack 2 CD ROM User s Guide Getting Started Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER Installing Windows Server 2003 x64 Editions D 5 Creating Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER Before installing create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER NOTE If you have already Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER for NEC Express5800 Server which you are going to install Windows Serv
70. Back Next J Top Default Version 5 XX XXX XX 12 Select the installing components Select Windows components steps are displayed Confirm the parameters modify if necessary and then click Next NEC EXPRESSBUILDER Enter Enter Select Win Select Save Start Step network domai gt apici gt parithet rs gt Expites tions setup protocol account Select the installing Windows components f Application Server I Internet Information Services IIS Management and Monitoring Tools Simple Network Management Protocol Detail settings IT Network Monitor Tools Networking Services Other Network File and Print Services I simple TCP IP Services T File Services for Macintosh I Dynamic Host Configuration ProtocoDHCP T Print Services for Macintosh I Domain Name System DNS JT Print Services for Unix I Windows Intemet Name Services WINS Back Next Top Default E Version 5 XX XXX XX 5 16 Installing the Operating System with Express Setup 13 Select the installing applications Select applications steps are displayed Confirm the parameters modify if necessary and then click Next NEC EXPRESSBUILDER Mu Enter Enter Select Win Select Save Start Step network domai dows c m applica gt parainetts a gt Egist protocol account ponents tions setup Select an application to be installed The Simple Network Management Protocol SNMP setting is required t
71. CED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device For the information on installing and setting up the driver that is not described in this section please refer to the document attached to the driver PROSet NOTE All of the operation that related to Intel PROSet is must be executed by administrator privileges Operation by Remote Desktop Connection is prohibited Without changing any parameter when opened the properties of adapter teaming please click the Cancel button for close the dialog Click OK button will cause temporary loss of network connectivity PROSet is a utility that confirms the function of network contained in network driver Utilizing PROSet enables the following items m Confirm detailed information of the adapter m Diagnose loop back test packet transmission test and so on m Setup of teaming Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhances throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the classi
72. CT Seano So Date Installed PCI Slot 1C External Peripheral Device 1 faba ff y pe o Manufacturer Date Installed External Peripheral Device 2 0o Bemet y fee Ra Manufacturer Date Installed External Peripheral Device 3 Model name Serial No Manufacturer Cate Installed External Peripheral Device 4 Model name Serial No Manufacturer J CCT ate Installed Product Configuration Record Table G 3 Software nei Cae OS Name Version Application of RUR media O Apply Name Version File system O FAT O HPFS 7 NTFS O Others noo od Licensed software installed Application running when a failure occurred G 4 Product Configuration Record Table This page is intentionally left blank
73. Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server m Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition m Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition To use the server with the other operating systems described in this section contact your service representative IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP See Chapter 4 for detail 5 2 Installing the Operating System with Express Setup About Express Setup Express Setup helps you to install the Windows Operating System The setup automatically configures the RAID System and installs the Operating System and some management software IMPORTANT Executing the Express Setup erases all data on the hard disk drive W Parameter File Creator NEC EXPRESSBUILDER OO O OOOO OO Step Jip p3 gt The Parameter File Creator creates and modifies the parameters file To create a parameters file select Do not load a parameter To load a parameters file select Load a parameter Input the path of the parameters file Do not load parameters Load parameters Reteren Version 5 XX XXX XX You can also
74. DIMM installation patterns enabling the online spare memory feature to be used While the following patterns are provided for memory branch 0 the same patterns can also be adapted to memory branch 1 Memory Blanch 0 Capacity Example Group 1 3 5 Physical Logical 1 1GB 1GB 4GB 1GB 2 1GB 1GB 1GB 3GB 2GB 3 2GB 2GB 4GB 3GB 4 2GB 2GB 2GB 6GB 5GB 5 4GB 4GB 8GB 6GB 6 4GB 4GB 4GB 12GB 10GB 7 8GB 8GB 16GB 12GB 8 8GB 8GB 8GB 24GB 20GB Upgrading Your Server 9 35 Depending on specification of memory controller the spare memory is set in unit of rank memory The logical memory capacity of single rank memory differs from that of dual rank memory when online spare memory is specified m Single rank memory configuration Logical memory capacity Physical memory capacity Number of DIMMs Physical memory capacity m Dual rank memory configuration Logical memory capacity Physical memory capacity Number of DIMMs Physical memory capacity 2 The server supports the following product number m N8102 309 Additional 1GB memory Single rank m N8102 310 311 312 Additional 2GB 4GB 8GB memory Dual rank 9 36 Upgrading Your Server PROCESSOR CPU The server may have another CPU installed in addition to the standard CPU Intel Xeon Processor IMPORTANT m The CPU is extremely sensitive to static electricity Make sure
75. DIMM with the key in the socket NOTE Make sure of the orientation of the DIMM Position the DIMM so that a notch in the bottom edge of the DIMM aligns with the keyed socket Applying too much pressure can damage the socket Keyed DIMMs insert only one way Key slot Key 8 Insert the bottom edge of the DIMM into the socket 9 When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place IMPORTANT m To avoid damage to the socket do not apply excessive force while pressing the DIMM m Make sure the clips are firmly in place 9 28 Upgrading Your Server 10 11 12 13 14 Install the components you removed in steps to 3 Power on the server and verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 Run the BIOS SETUP utility and select Advanced gt Memory Configuration to verify that the installed DIMM shows the status Normal See Chapter 4 or details Select Yes for Reset Configuration Data on the Advanced menu This setting is required to change the hardware configuration data See Chapter 4 for details If the Windows operating system is in use set the paging file size to the recommended value total memory size x 1 5 or a greater value See Chapter 5 for details Upgrading Your Server 9 29 Remov
76. ETUP utility If an additional LAN device is installed it is hard to push the catch of the connector with your finger that is connected to the LAN port Disconnect the connector pushing the catch with a standard screwdriver At this time be very careful for the screwdriver not to damage the LAN port or other ports If a bootable PCI board e g a RAID Controller SCSI controller or LAN card is additionally installed the boot priority is changed After the additional installation start the BIOS SETUP utility select Boot and set the new boot priority Contact your service representative for the acceptable optional PCI board 9 46 Upgrading Your Server Installation Take the following steps to install a PCI board on the riser card IMPORTANT The full height riser card is equipped with an insulator black to protect PCI boards Do not remove the insulator and handle it carefully The insulator is not shown in the figures in this manual for simplifying the illustrations NOTES m Each riser card supports low profile or full height PCI boards Before installing a PCI board confirm that the type of the PCI board m When installing a PCI board confirm that the card connector matches the connector of the riser card See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Remove the logic cover oe ss Grasp a handle on the riser module a
77. I MegaRAID SAS RAID Controller Driver Server 2003 for x64 When N8103 117 board is installed LSI Embedded MegaRAID Windows XP 2003 64 bit When LSI Embedded MegaRAID is used Continue performing tasks according to the subsequent messages that appear 9 When the following message is shown press Enter to start Welcome to Setup IMPORTANT If you install Windows Server 2003 x64 Editions on the hard disk larger than 2 097 152MB 2TB you can specify only a value equal to or less than 2 097 152MB as partition size 10 When the installation of Windows Server 2003 x64 Edition has finished the system reboots automatically 11 The Windows Setup screen will be displayed after logged on to the system Windows Setup xi i Windows Setup is not complete We recommend that you continue Setup TS so that you can install the additional components that are available in this version of the Windows Server operating system For more information about the new components see the documentation on Windows Server CD 2 To continue Setup insert Windows Server CD 2 or specify the location where the Windows Server CD 2 files are stored and then click OK Location of Windows Server CD 2 files ON Browse i Cancel IMPORTANT m In this case the Windows Setup screen may not be displayed Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 according to the following procedures m
78. IOS and export it to a text file System Information Management Provides the function to make a back up copy of your data Without the backup data the system specific information and or configuration may not be restored Only the authorized personnel is allowed to restore the backup data System Management The parameters of BMC Baseboard Management Controller are set for remote control and alert Troubleshooting 8 35 m BIOS FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk 3 5 inch floppy disk that is distributed from NEC customer service representative After rebooting the system an update program is started automatically from floppy disk and the various BIOS and firmware programs are updated IMPORTANT Do not turn off the server while the update program is running If the update processing is discontinued the system becomes unable to start ROM DOS startup FD Creates a support disk for starting the ROM DOS system m Test and diagnostics Execute various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal After the Test and diagnostics is executed a system check program assigned to each model starts See Chapter 7 for details 8 36 Troubleshooting Maintenance Tools with Remote Console This subsection describes the procedu
79. L2 Cache of the additional CPU are defined normally see Chapter 4 2 Set Reset Configuration Data on the Advanced menu to Yes This is required to update the hardware configuration information See Chapter 4 for details 9 44 Upgrading Your Server PCI BOARD The server has a riser card assembly on the mother board that enable installation of PCI boards The riser card assembly can hole up to two PCI boards Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card IMPORTANT m The PCI board is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board Do not touch the PCI board terminals or on board parts by a bare hand or place the PCI board directly on the desk For static notes see the section Anti static Measures m Some restrictions are imposed on the combination of PCI boards which can be installed in the server Contact your service representative for details m Ariser card is designed for installing only low profile PCI boards or full height PCI boards Before installing a PCI board make sure of the card specification Riser card slot Dedicated to full height PCI boards FRONT REAR Riser card slot Dedicated to low profile PCI boards Riser card slot Riser card slot Dedica
80. OK 13 When the installation has completed remove Microsoft Windows Server 2003 R2 DISC 2 CD ROM from the optical disk drive and restart the system 14 When the installation has completed be sure to execute the tasks described in Driver Installation and Advanced Settings and Updating the System of manual Procedure for License Authentication Product Key used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 is written NOTES m Execute the activation within 30 days System may be locked after 30 days is passed m COA label may be attached to your server E 12 Installing Windows Server 2003 Updating the System Applying Service Pack Update the system in the situation below m CPU is expanded expanded to single processor to multi processor m Modified system configuration m Recovered the system using recovery process The system update brings the correction program provided by Microsoft to be applied to reinforce the system security The system update is recommended Service Pack 2 need not be applied again when Windows Server 2003 CD ROM which Service Pack 2 is included is used and it is installed Go on the section of Updating the System Perform Updating the System and application of the Hotfix KB921411 IMPORTANT In the situation below make sure to apply Updating the System and Hotfix KB921411
81. ORTANT m Making hard disk drives in the RAID System or changing the RAID level initializes hard disk drives If the hard disk drive to be configured in the RAID System has your valuable data stored make sure to make a backup copy of the data in another hard disk drive before installing the RAID Controller and configuring the RAID System More than one hard disk drive is required to configure a Logical Drive m Use hard disk drives of the same capacity and performance e g revolution for each pack to configure them in the RAID System NOTES m Make sure of RAID levels and hard disk drives available for the RAID Controller to choose an appropriate controller m A Logical Drive except for RAIDO increases disk reliability However the actually available capacity becomes smaller than the total hard disk drive capacity in the Logical Drive Upgrading Your Server 9 51 3 5 inch Disk Model You can build a RAID System by using the Onboard RAID Controller LSI Embedded MegaRAID or optional RAID Controller N8103 116 117 Onboard RAID Controller LSI Embedded MegaRAID RAID Controller is factory embedded in your mother board By the shipping default RAID System is set to Enabled Optional RAID Controller N8103 116 117 Your server can include the optional RAID Controller N8103 116 117 The optional RAID Controller can control the internal hard disk drives as the RAID System To use the hard disk drives in a
82. OS setup utility SETUP 2 Select Disable for Power Switch Inhibit in the Security menu 3 Save the configuration data and exit the SETUP Troubleshooting 8 31 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs Insert a metal pin a straightened large paper clip will make a substitute into the switch hole to press the DUMP switch DUMP switch lolol Ox E CS ooooooooou0o000 oo00 Ooooooo0o00000o0 coors EF gt Bho a a og So 2 a om a SS SAS ofa EEE jonl Pressing the DUMP switch saves the dump file in the specified directory Memory dumping may not be available when the CPU stalls IMPORTANT Do not use a toothpick or plastic stick that is easy to break RECOVERY FOR WINDOWS SERVER 2003 X64 EDITIONS AND WINDOWS SERVER 2003 If the system fails to start by some reasons recover the system with the recovery console However recovery using this method should be performed only by system administrator or a user who has an expert knowledge See Online Help for details 8 32 Troubleshooting Maintenance Tools The Maintenance Tools is a tool of this product prevention to maintain and to analyze the trouble Starting Maintenance Tools The Maintenance Tools is started according to the following procedure 1 Turn on peripheral devices and the server in this order 2 Insert the NEC EXPRESSBUILDER DVD supplied with you
83. RAID System reconnect the hard disk drive interface cable on the mother board At the factory the interface cable is connected to the Mini SAS connector on the mother board Refer to the manual coming with optional RAID Controller N8103 116 117 for details IMPORTANT The RAID Controller board is extremely sensitive to static electricity Make sure to touch the metal frame of the Server to discharge static electricity from your body before handling the RAID Controller Do not touch the RAID Controller terminals or on board parts by a bare hand or place the RAID Controller directly on the desk For static notes see the section Anti static Measures described earlier NOTE Before installing an optional RAID Controller run the SETUP utility select Advanced gt PCI Configuration and confirm that Enabled is set for the parameter PCI Slot xx ROM xx PCI slot number 9 52 Upgrading Your Server Installation See PCI Board in this chapter and manual that comes with the optional RAID Controller for the installation of a RAID Controller N8103 116 117 IMPORTANT m Ariser card for low profile PCI board differs from the one for full height PCI board Before installing a PCI board make sure of the board specification m Some RAID Controller has LED cable connector to be used for indication of disk access However this server is not equipped with LED cable connector m To use internal hard disk drive
84. TA interface Up to three hard disk drives mounted on the dedicated 3 5 inch width tray can be installed IMPORTANT Use the hard disk drives authorized by NEC Installing a third party hard disk drive may cause a failure of the server as well as the hard disk drive Purchase hard disk drives of the following models N8150 207A 80GB 7 200 rpm serial ATA2 300 N8150 208A 160GB 7 200 rpm serial ATA2 300 N8150 209A 250GB 7 200 rpm serial ATA2 300 N8150 229 500GB 7 200 rpm SATA2 300 N8150 237 750GB 7 200 rpm SATA2 300 a oe So BESS C Se goooooo0000000 a o000 20000000 gg J BB oo eS gt Port 0 Port 1 Port 2 Upgrading Your Server 9 7 SAS hard disk drive Can be used only when the optional RAID Controller N8103 116 117 is installed Up to three hard disk drives mounted on the dedicated 3 5 inch width tray can be installed IMPORTANT Use the hard disk drives authorized by NEC Installing a third party hard disk drive may cause a failure of the server as well as the hard disk drive Purchase hard disk drives of the following models N8150 199 36 3GB 15000 rpm SAS N8150 200 73 2GB 15000 rpm SAS N8150 201 146 5GB 15000 rpm SAS N8150 226 300GB 15000 rpm SAS E er eee ooopoo00000000 mi Oooo 2000000 go J x aar oj ce I B Ail Port 0 Port 1 Port 2 The hard disk drive bays are conn
85. Windows Server 2003 has been updated If you change or add any components to your system you will need to reapply the update Click OK to run the updated system E 16 Installing Windows Server 2003 IMPORTANT During the Updating the System the following message may be shown but there is no impact to the operation Do not click cancel since it may be taken away after a few seconds Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for software O Yes this time only O Yes now and every time connect a device No not this time Click Next to continue 4 Click OK to restart the system 5 When the reboot is started Remove the NEC EXPRESSBUILDER DVD from the optical disk drive immediately Installing Windows Server 2003 E 17 Recovery Process If Updating the System is executed before the application of the Hotfix for Windows Server 2003 KB921411 may be displayed on the USB root hub If is displayed on the USB root hub perform application of the Hotfix for Windows Server 2003 KB921411 and the Updating the System according to the following process 1 Start the Windows Explorer and click Tools and Folder Options 2 Select File
86. Windows Server 2003 or later You can create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER from Autorun Menu if you have the computer on which the above operating systems operate Follow the steps below Prepare one 3 5 inch floppy disk Start the Operating System Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server The Menu will appear 4 Click Create drive disk and select OEM Disk for Windows Server 2003 x64 Edition NOTE You can do the same operation with the menu appeared by the Right click 5 Insert the floppy disk into the floppy disk drive according to the message Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER will be created Write protect and attach a label then keep it safely Installing Windows Server 2003 x64 Editions D 7 Windows Server 2003 x64 Editions Clean Installation This section explains how to perform a clean installation of Windows Server 2003 x64 Editions 1 2 3 Turn on the system power Insert the Windows Server 2003 x64 Edition CD ROM into the optical disk drive Press Ctrl Alt Delete to reset the system After a bootable operating system has been installed on the hard disk drive press Enter while the message Press any key to boot from CD is displayed at the top of the screen If no bootable operating system exists on the hard disk drive this step is unnecessary The Windows Server 2003 x64 Editions setup screen will
87. _Vtt Alm XX Mother board thermal error occurred XX 09 high voltage fetal XX 07 high voltage warning XX 02 low voltage warning XX 00 low voltage fetal BB Temp1 Alm XX DUMP Request Dump switch is pressed OS shutdown Alm OS shutdown alarm occurred Power On Cnt Alm Power supply failure occurred Power Unit 1 Alm Power unit 1 Failure occurred Power Unit 2 Alm Power unit 2 Failure occurred Proc Missing Processor is not found Proc 1 T Trip Thermal Trip occurred on processor 1 or 2 The system is forcibly Proc2 T Trip turned off Proci Therm XX Proc2 Therm XX XX 09 high temperature fetal XX 07 high temperature warning XX 02 low temperature warning XX 00 low temperature fetal Processor 1 or 2 thermal error occurred Proc1 VccpAlm XX Proc2 VccpAlm XX XX 09 high voltage fetal XX 07 high voltage warning XX 02 low voltage warning XX 00 low voltage fetal Voltage alarm occurred on processor 1 or 2 8 12 Troubleshooting On screen message Description Processor 1 IERR Processor 2 IERR IERR occurred on processor 1 or 2 SMI timeout SMI timeout occurred Sys Fan 1 Alarm FAN 1 alarm occurred Sys Fan 2 Alarm FAN 2 alarm occurred Sys Fan 3 Alarm FAN 3 alarm occurred Sys Fan 4 Alarm FAN 4 alarm occurred Sys Fan 5 Alarm FAN 5 alarm occurred
88. ack 1 Service Pack 2 Paging File Size Recommended Mounted Memory Size 1 5 Dump file Size Mounted Memory Size 12MB Application Size Required Size IMPORTANT m The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system m The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size m The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB m If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the partition size will be calculated by the above formula as follows 3500MB 512MB 1 5 512MB 12MB Application Size 4792MB Application Size Installing Windows Server 2003 E 5 Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk 1 Set the Size required for installation Paging file size 2 See Chapter 5 and set that debug
89. age See pages 1 3 to 1 8 for details OF Avoid installation in extreme temperature conditions a Make sure to complete board installation Maintenance 7 3 Cleaning the Server For daily cleaning wipe the external surfaces of the server with a dry soft cloth Follow the procedure below if stains remain on the surfaces IMPORTANT m To avoid altering the material and color of the server do not use volatile solvents such as thinner and benzene to clean the server m The power receptacle the cables the connectors on the rear panel of server and the inside of the server must be kept dry Do not moisten them with water Make sure that the server is off powered the POWER SLEEP LED goes off Unplug the power cord of the server from a power outlet Wipe off dust from the power cord plug with a dry cloth oe Ne Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly Rub off stains on the server with the cloth prepared in Step 4 Soak a soft cloth in water squeeze it firmly wipe the server with it once again Wipe the server with a dry cloth et er Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth 7 4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server especially around the mother board Dust buil
90. al Remove the DIMM depending on the following procedure Se NS NOTES m To remove the failed DIMM check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket group in which the failed DIMM is installed m The server operates only when at least two DIMMs are installed See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Remove the logic cover Open the clips at each end of the socket from which you remove the DIMM The DIMM pops out of the socket Hold the DIMM by the edges lift it away from the socket and store it in an anti static package Reinstall all parts removed in Steps 3 to 7 See installation procedures for detail explanations Power on the server and verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 Start the SETUP and select Advanced Memory Configuration gt Memory Retest Enabled to clear the error information of the removed DIMM See Chapter 4 for details Select Yes for Reset Configuration Data on the Advanced menu This setting is required to change the hardware configuration data See Chapter 4 for details 9 30 Upgrading Your Server Using the Memory RAS Features The server has the memory mirroring and online spare memory features as well as the x4
91. anagement and double click the Network Adapter Name in the Network Adapter list Click the Link and specify the Speed and Duplex value the same as the value specified for HUB Click Apply and click OK E 20 Installing Windows Server 2003 Also add or delete any protocols and services if necessary You can operate the process on the property dialog box for local area network which can be appeared from Network and Dial up Connection NOTE We recommend you to add Network Monitor at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setup for Trouble Process later in this document Re install the Network Driver The network driver will be installed automatically See Chapter 5 Optional Network Board Driver for re install the optional network board driver Adapter Fault Tolerance AFT Adaptive Load Balancing ALB See Chapter 5 Adapter Fault Tolerance AFT Adaptive Load Balancing ALB for re setting the Adapter Fault Tolerance AFT Adaptive Load Balancing ALB Graphics Accelerator Driver If you utilize standard graphics accelerator drivers update your system with NEC EXPRESSBUILDER DVD attached to your system Standard graphics accelerator drivers will be installed automatically Please follow th
92. and logs diagnostic information log Follow the procedure below and specify Dr Watson to collect diagnostic information 1 2 Click Run on Start menu Type drwtsn32 exe in the Open box and click OK The Dr Watson for Windows dialog box appears Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network path Specify the path on local computer Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger Check the following check box on the Option box O Dump Symbol Table O Dump All Thread Contexts O Add To Existing Log File O Create Crash Dump File For more information on each function above refer to Online Help Click OK 5 32 Installing the Operating System with Express Setup Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble To utilize Network Monitor you need to restart the system after the installation has completed so we recommend to install Network Monitor before any network trouble may occur 1 10 Point to Settings from Start menu and click Control Panel The Control Panel dialog box appears Double click Add or Remove Programs The Add or Remove Programs dialog box appears Click
93. appear If the screen is not displayed Enter was not pressed properly Begin after turning on the system power again Press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed Ascreen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed When the following message is displayed press S Setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manually specify an adapter Currently Setup will load support for the following mass storage device s The following message is displayed Please insert the disk labeled manufacturer supplied hardware support disk into Drive A Press ENTER when ready Insert the Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER into the floppy disk drive and press Enter A list of mass storage devices is displayed If you utilize LSI Embedded MegaRAID go on the step 8 Select the Intel R ESB2 SATA AHCI Controller Server ESB2 and press Enter D 8 Installing Windows Server 2003 x64 Editions 8 Select the proper SCSI Adapter and press Enter LSI MegaRAID SAS RAID Controller Driver Server 2003 for x64 When N8103 116 board is installed LS
94. arger than 2 097 152MB 2TB at RAID system m If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted m If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition 1st partition is deleted The data in the other partition is kept if the system has two or more partitions See the figure below First Second Third Partition Partition Partition Deleted Retained Retained m You can not re install the system with the existing partition that is upgraded to Dynamic Disk remained Do not select Use existing partitions at Windows system drive settings 5 14 Installing the Operating System with Express Setup 10 Enter the user information and client license mode Enter basic parameters steps are displayed Confirm the parameters modify if necessary and then click Next NEC EXPRESSBUILDER lt Top menu Load Select OS Enter RAID Specify Enter basic Step paramelals setingy mediu paramekers 11 gt partition Enter the basically parameters The computer name is less than 15 characters Do not set the same name as other computer name domain name or workgroup name The user name and the organization s name are less than 50 characters User information Computer name i necessary User name necessary Organization s name Administrator password Confirm password C
95. ature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack Upgrading Your Server 9 5 1 See the section Preparing for Installation and Removal described earlier to prepare NOTE To confirm the device you are going to maintain use the UID switch and the UID LED that goes on when the switch is pressed 2 Loosen the unlock buttons at the right and left sides of the front panel and slowly pull out the server from the rack The server is locked while you are pulling it Stop pulling when it is locked Press this button to unlock the server To place the server in the rack push it back into the rack while pushing the right and left release levers blue forward or rearward Release lever blue IMPORTANT Be very careful not to get your finger caught in the levers or rails 9 6 Upgrading Your Server HARD DISK DRIVE The hard disk drive bay at the front of the server chassis may contain hard disk drives of approximately 25 4 mm 1 inch high The disk interface number and size of hard disk drives depend on server model as described below The IDs of hard disk drive channel numbers or port numbers are also predefined 3 5 inch Disk Model SATA hard disk drive The Onboard RAID Controller LSI Embedded MegaRAID or optional RAID Controller N8103 116 117 supports serial ATA SA
96. c Enter Step parameters settings gt mediun gt parameters N gt network gt partition protocol Set a parameter to create a logical drive Ifyou are not using a RAID controller select Skip the logical drive creation and press the Next button If you want to use the existing logical drive select Skip the logical drive creation and press the Next button Skip the logical drive creation d on the logical drive will be deleted ber of the total physical d Number of physical devic RAID level The mmber of the physical devices specified as the hot spare The mmber of the free physical devices Default Version 5 XX XXX XX IMPORTANT At The number of the total physical devices Parameter File Creator displays upper limit that the RAID controller can support The total of The number of physical devices used to create the logical drive and The number of the physical devices specified as the hot spare must not exceed The number of the total physical devices which connected to the target system NOTE You can use only the physical devices that have same model number to configure logical drive 6 12 Installing and Using Utilities 8 Specify the installing medium and the Windows system partition Specify medium Partition steps are displayed Confirm the parameters modify if necessary and then click Next Ml Parameter File Creator AEE NEC EXPRESSBUILDER Load Sel
97. c start menu Click Start menu point to Programs Accessories and click Windows Explorer 3 Run dxsetup exe in the following directory 002 win winnt w2k3amd d13 proset winx64 The Intel R PROSet InstallShield Wizard dialog starts Se rat Installing Windows Server 2003 x64 Editions D 17 Click Next Choose I accept the terms in the license agreement and click Next Click Next Choose I accept the terms in the license agreement and click Next Click Install When InstallShield Wizard Completed window is displayed click Finished Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system D 18 Installing Windows Server 2003 x64 Editions Network Driver Specify the details of network driver One standard network driver that is mounted will be installed automatically but the link speed and Duplex mode need to be specified manually IP addresses is not be able to set when the Internet Protocol TCP IP check box OFF This phenomenon will occur with the certain condition Check ON the Internet Protocol TCP IP check box and IP address will be able to set When PROSet is not installed 1 The Local Area Connection Properties dialog box appears The procedure in the case of the standard start menu 1 Click Start menu click Control Panel click Network Connections and click Local Area Connection The procedure in the case of the classic start menu 1
98. cates the number of short beeps and a hyphen indicates a pause For example the beep interval 1 5 2 2 indicates 1 beep pause 2 beeps pause 2 beeps pause and 3 beeps notifying that no processor is detected on the mother board Beep code Description Recommended action 1 2 Option ROM initialization 1 Check if the optional add in card is properly error installed 2 Run the BIOS SETUP utility to check the IRQ assignment 3 Ask your service representative to replace the add in card or mother board 3 3 ROM checksum error Replace the mother board 1 2 2 3 1 3 1 1 DRAM refresh test error 1 Check if the DIMM is properly installed 2 Remove the DIMM once and then re install it to check if it operates normally 3 Ask your service representative to replace the failed DIMM or mother board 1 3 1 3 Keyboard controller error 1 Check if the keyboard is properly connected 2 Replace the mother board 1 3 3 1 No memory or capacity 1 Check if the DIMM is properly installed check error 2 Remove the DIMM once and then re install it to 1 3 4 1 DRAM address error check if it operates normally 1 3 4 3 DRAM test Low Byte 3 Ask your service representative to replace the failed error DIMM or mother board 1 4 1 1 DRAM test High Byte error 1 5 1 1 CPU startup error 1 Check if the CPU is properly installed 1 5 2 2 No CPU installed 2 Remove the CPU once and then re install it to check if it
99. cigarette smoke Do not leave the floppy disk near any form of liquid or a chemical or in a place where a chemical may be accidentally sprayed over them Do not place any magnetic objects e g magnet near the floppy disk Do not clip the floppy disk or drop it Keep the floppy disk in a floppy disk case that protects it from magnetism and dust Other Precautions B 3 m Write protection A floppy disk has a write protect switch that prevents the stored data from accidental erasure Write protection notch Write Write disabled enabled You can read data from a write protected floppy disk but you cannot save data into the floppy disk or format it NEC recommends that you should write protect any floppy disk containing valuable data unless you are about to save data To write protect a 3 5 inch floppy disk use the write protect switch provided on its back m Disk format To write data into a floppy disk the floppy disk must be formatted Formatting is to initialize the floppy disk and make it available for the system environment operating system IMPORTANT m Formatting a used floppy disk clears all the data contained in it if any m Formatting a floppy disk from the DOS command line is not available with the server Use a formatted floppy disk to work with it on the DOS command line The format method depends on your operating system Refer to the manual that comes with your operating system
100. contact your service representative 0B93 BMC SDR Repository empty Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B94 IPMB signal lines do not respond This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B95 BMC FRU device failure This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B96 BMC SDR Repository failure Turn off the power once and then on again 0B97 BMC SEL device failure to start the server If the error cannot be 0B98 BMC RAM test error corrected contact your service 0B99 BMC Fatal hardware error representative OB9A BMC not responding Update the RMC firmware If the error cannot be corrected contact your service representative 8 8 Troubleshooting Storage Controller in slot n n slot number Error Error message Recommended Action code OB9B Private I2C bus not responding Turn off the power once and then on again OB9C_ BMC internal exception to start the server If the error cannot be 0B9D BMC A D timeout error corrected contact your service OB9E SDR repository corrupt representative OB9F SEL corrupt OBBO
101. ct your sales representative Upgrading Your Server 9 21 Replacing a Failing Power Supply Unit Replace only a failing power supply unit Or N IMPORTANT Do not remove a power supply unit operating normally NOTE If one power supply unit fails while the server contains two power supply units in a redundant configuration the failing power supply unit can be replaced with the system operating power on state Skip step 2 Locate the failing power supply unit by the AC POWER LED on the rear of each power supply unit The LED of the failing power supply unit is amber Shutdown the system and press the POWER switch to turn off the power Disconnect the power cord from the failed power supply Hold the handle of the failing power supply While pressing the lever pull the power supply to remove if from the chassis If operating the server with a single power supply unit without installing a new one install the cover you removed in step 3 of installation procedure IMPORTANT To maintain the cooling effect in the server install the blank cover in the vacant slot Install the new power supply unit taking steps 4 to 8 of Installation and confirm that the power supply unit is installed normally NOTE If one of the two power supply units of the server is replaced while the power is on the POWER LED of the new power supply unit goes on If it is replaced while the power is off the LED f
102. d and it starts 8 34 Troubleshooting Function of Maintenance Tools The following functions can be executed in the Maintenance Tools m Maintenance Utility The Off line Maintenance Utility is started in Maintenance Utility The Off line Maintenance Utility is an OS independent maintenance program When you are unable to start the OS dependent NEC ESMPRO to troubleshoot a problem the Off line Maintenance Utility can be used IMPORTANT m The Off line Maintenance Utility is intended for use of your service representative The NEC EXPRESSBUILDER DVD you have created contain a file that describes operation of the utility but do not attempt to use the utility by yourself Contact your service representative and follow instructions m See the on line help for details of the Off line Maintenance Utility For further information ask your service representative The Off line Maintenance Utility provides the following features IPMI Information Viewer Provides the functions to view the system event log SEL sensor data record SDR and filed replaceable unit FRU and to make a backup copy of them Using this feature you can find system errors and events to determine a maintenance part BIOS Setup Viewer Provides the functions to export the current configuration data defined with the SETUP utility to a text file System Information Viewer Provides the functions to view information on the processor and the B
103. d as a group of Adapter Teaming must exist on the same LAN If they are connected to the separate switches they will not work normally m The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub m When exchange the mother board or option network card make sure to remove the adapter team before exchanges and recreate the adapter team after exchange complete If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and click Computer Management and then double click the Network Adapter Name in the Network Adapter list The procedure in the case of the classic start menu 1 Click Start menu point to Settings and click Control Panel 2 Click administrative tools 3 Click Computer Management and double click the Network Adapter Name in the Network Adapter list 2 Select Teaming tab and then check on Team with other adapters and click New Team The New Team Wizard dialog box appears and click Next Specify a name for the team if it necessary D 22 Installing Windows Server 2003 x64 Editions Select the adapters to include in team Select Adapter Fault Tolerance or Adaptive Load Balancing and click Next Click Finish O ON aa o If necessary
104. dup inside the server can lead to several problems As dust acts as a thermal insulator a buildup can prevent proper system cooling Excessive heat will shorten the life of server components Also dust may contain conductive or corrosive materials that can cause short circuits or corrosion of electrical contacts How often you should clean the interior of the server depends on the environment in which it is located For most office environments you probably should clean the server every 12 months For more severe environments clean the interior every 6 months Cleaning the interior of the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air and a small brush for cleaning the interior Follow the procedure below to clean the interior of the server A WARNING re Unplug all power cords p Unplug all power cords before performing any maintenance Voltage is present inside the server and display unit even after the power is turned off All voltage is removed only when the power cord is unplugged Turn off the server and unplug all power cables Remove the logic cover and drive cover See Chapter 9 Use a small brush to loosen any dust and debris on the mother board Use computer grade canned air to blow dust off components on the mother board aS Se gt Use a small vacuum clea
105. e See pages 1 3 to 1 8 for details Do not lift the server only by a single person Make sure to complete board installation Do not install the server on the rack leaving the cover removed Do not install the server on the rack halfway Do not pinch your fingers with mechanical component Avoid installation in extreme temperature conditions gt gt aie Upgrading Your Server 9 3 ANTI STATIC MEASURES The server contains electronic components sensitive to static electricity Avoid failures caused by static electricity when installing or removing any optional devices Wear a wrist strap an arm belt or anti static glove Wear a wrist strap on your wrist If no wrist strap is available touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body Touch a metal part regularly when working with components to discharge static electricity Select a suitable work space Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the server on an anti static mat to work with it Cloth Do not wear a wool or synthetic cloth to work with the server Wear anti static shoes to work with the server Take off any jewels a ring bracelet or wrist watch before working with the
106. e following procedure when you want to reinstall the driver individually 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen 2 Click Start menu point to Programs Accessories and click Windows Explorer 3 Run setup exe in the following directory 002 win winnt dotnet video setup exe 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system Installing Windows Server 2003 E 21 SCSI Controller Driver N8103 75 95 107 If you utilize SCSI controller driver N8103 75 95 107 update your system with NEC EXPRESSBUILDER DVD attached to your system The SCSI controller driver will be installed automatically Installing SAS Controller Driver N8103 104 If you utilize SAS controller driver N8103 104 update your system with NEC EXPRESSBUILDER DVD attached to your system The SAS controller driver will be installed automatically E 22 Installing Windows Server 2003 About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003 Windows activation process is as follows 1 NOTE When you use Windows Server 2003 R2 activation process is not needed Click Run on Start menu Type as follows in the Open box a
107. e setup of Microsoft NET Framework 2 0 Click Setup Windows Install the Microsoft Visual C 2005 SP1 Redistributable Package x86 Use the x86 package whatever the CPU architecture may be for the setup of the Runtime component of the Microsoft Visual C 2005 SP1 Linux You need to run the setup sh in the install image of Universal RAID Utility There is the install image of Universal RAID Utility in the following directory of EXPRESSBUILDER BBB nx pp uraidutl The part of BBB is BBB of the medium number 5 AA BBB CC of EXPRESSBUILDER 6 22 Installing and Using Utilities Using Universal RAID Utility via Network Universal RAID Utility doesn t have the function of management to computer installed RAID Controller via network If you want to manage it via network please use the function of remote console ex Remote Desktop of Windows Easy Configuration You can not use the function of Easy Configuration to LSI Embedded MegaRAID Creating Logical Drive of RAID 6 You must use four or larger Physical Devices for creating the Logical Drive of RAID 6 by Universal RAID Utility If you want to create the Logical Drive from three Physical Devices you need to use WebBIOS Chapter 7 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard
108. ect OS Enter RAID Enter basic Enter Step parameters settings paramelers gt network gt protocal Specify the installing medium and the Windows system partition e Refer to the User s guide about the Service Pack installation If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition p Medium selection Windows family edition Windows Server 2003 Standard Edition jEnglish v Install the Service Pack Keyboard layout Default hd Time zone GMT 08 00 Pacific Time US and Canada Tijuana r Windows system drive settings Use existing partitions only the 1st partition is formatted and its data is erased Create a new partition all of the data in the disk is erased Use disk space as lange as possible Specify the size of the system partition 12288 MB 6592MB 999999MB 1GB 1024MB Default Version 5 XX XXX XX IMPORTANT m About partition size Specify the partition size larger than required minimum size for OS installation Do not specify larger partition size than the capacity of connected hard disk drive You can not specify the partition size larger than 2 097 152MB 2TB at RAID system m Ifyou select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted m If Use existing partitions is selected EXPRESSBUILDER installs the Operating Syste
109. ected to the Mini SAS connector on the mother board To use the hard disk drives in a RAID System refer to m When using the Onboard RAID Controller LSI Embedded MegaRAID Use LSI Software RAID Configuration Utility or Universal RAID Utility to build configure and manage the RAID System See RAID System Configuration in Chapter 4 and Universal RAID Utility in Chapter 6 m When using an optional RAID Controller N8103 116 117 Use WebBIOS or Universal RAID Utility to build configure and manage the RAID System Refer to the manual coming with the optional RAID Controller or see Universal RAID Utility in Chapter 6 9 8 Upgrading Your Server 2 5 inch Disk Model The Internal RAID Controller equivalent to N8103 116 supports SAS interface Up to six hard disk drives mounted on the dedicated 2 5 inch width tray can be installed IMPORTANT Use the hard disk drives authorized by NEC Installing a third party hard disk drive may cause a failure of the server as well as the hard disk drive Purchase hard disk drives of the following models N8150 219 36 3GB 10000 rpm SAS N8150 220 73 2GB 10000 rpm SAS N8150 228 146 5GB 10000 rpm SAS N8150 240 36 3GB 15000 rpm SAS N8150 241 73 2GB 15000 rpm SAS Port 0 Port 2 Port 4 ferred TIT so ee H TESST eS l eree Port 1 Port 3 Port 5 The hard disk drive bays are connect
110. ed in pairs and in the following order Group 1 2 3 4 5 then 6 UUUUUUUUUUU CE o_o iw 41 Oo mmi x E SESEEEIDIMM 43 Cc J7 inn 11 SS C O OMM O EE DI 21 im 22 EL DIMM 423 J IMM 81 Cl DIMM 32 O CT DIMM 33 Mother board Order Group Socket No 1 1 11 and 21 2 2 31 and 41 3 3 12 and 22 4 4 32 and 42 5 5 13 and 23 6 6 33 and 43 IMPORTANT Install a matched pair of DIMMS equal in speed and size NOTE Refer to Using the Memory RAS Features for configuring the memory mirroring and online spare memory features Upgrading Your Server 9 27 Installation Install a DIMM in the following procedure IMPORTANT The server supports DIMMs of only the low profile type 30 mm 1 2 inches in height It does not support DIMMs exceeding the specified height See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Remove the logic cover Locate the DIMM socket which you are going to install DIMM oe oN Make sure the clips at either end of the DIMM socket s are pushed outward to the open position 0 Holding the DIMM by the edges remove it from its anti static package 7 Position the DIMM above the socket Align the small notch at the bottom edge of the
111. ed to the Internal RAID Controller equivalent to N8103 116 m When using the Internal RAID Controller equivalent to N8103 116 Use WebBIOS or Universal RAID Utility to build configure and manage the RAID System See RAID System Configuration in Chapter 4 and Universal RAID Utility in Chapter 6 A dummy tray is installed in the hard disk drive bays except for Port 0 The purpose of a dummy tray is to increase the cooling effect in the server Install a dummy tray in slots not containing a hard disk drive Upgrading Your Server 9 9 Installation Take the following steps to install a hard disk drive This procedure applies to all the hard disk drive bays See the next section for the procedure installing a hard disk drive in the flex bay NOTE Any hard disk drive can be installed or removed in or from the server only by removing the front bezel IMPORTANT m Inthe RAID System use the hard disk drives having the same specification including the capacity Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running 3 5 inch Hard Disk Drive 1 See the section Preparing for Installation and Removal described earlier to prepare Unlock the front bezel with the security key and remove the front bezel Locate the slot in which you are going to install a hard disk drive The server has three slots Install the hard disk drives from the left vacant slot
112. em NOTE Right clicking on the Autorun Menu produces the same outcome Follow the message of the screen to proceed the application OK dialog box will be displayed components to your system you will need to reapply the update Click OK to run the i Windows Server 2003 x64 Edition has been updated If you change or add any updated system D 14 Installing Windows Server 2003 x64 Editions IMPORTANT During the Updating the System the following message may be shown but there is no impact to the operation Do not click cancel since it may be taken away after a few seconds Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for software O Yes this time only O Yes now and every time connect a device No not this time Click Next to continue 4 Click OK to restart the system 5 When the reboot is started Remove the NEC EXPRESSBUILDER DVD from the optical disk drive immediately Installing Windows Server 2003 x64 Editions D 15 Recovery Process If Updating the System is executed before the application of the Hotfix for Windows x64 KB921411 may be displayed on the USB root hub If is displayed on the USB root hub perfo
113. er 2003 with Service 1 Service Pack 2 CD ROM Paging File Size Recommended Mounted Memory Size 1 5 Dump File Size Mounted Memory Size 12MB Application Size Required Size IMPORTANT m The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the entire system m The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size m The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB m If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the partition size will be calculated by the above formula as follows 3500MB 512MB 1 5 512MB 12MB Application Size 4792MB Application Size 5 8 Installing the Operating System with Express Setup Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk 1 Set the Size required for installation Paging file s
114. er 2003 x64 Editions you do not need to create it again You can create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER with the following two procedures oer ea m Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER use this procedure If Windows Server 2003 can be operated on NEC Express5800 Server you can use the other procedure described later Follow the steps below Prepare one 3 5 inch floppy disk Turn on your NEC Express5800 Server Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn off and then on again to reboot the server The system will boot from the DVD ROM and NEC EXPRESSBUILDER starts Select Create the OEM Disk for Windows from Tools Menu step Select Create an Windows Server 2003 x64 Editions OEM Disk for EXPRESSBUILDER at Create OEM Disk and click Perform Insert a floppy disk into the floppy disk drive according to the instruction on the screen Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER will be created Write protect and attach a label then keep it safely D 6 Installing Windows Server 2003 x64 Editions m Create from Autorun Menu This menu requires Microsoft Windows XP Vista or
115. er outlet is on If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BIOS setup utility of the server lt Menu to check Server AC LINK gt Q Did you press the POWER switch Press the POWER switch on the front of the server to turn on the power the POWER LED lights Fail to power off the server O Is the POWER switch enabled Restart the server and start the BIOS setup utility lt Menu to check Security Power Switch Inhibit gt Q Is the server running in the Secure Mode The POWER switch is disabled in the Secure Mode Forced shutdown is also not available To release the Secure Mode enter the password specified with the BIOS SETUP utility 8 14 Troubleshooting No screen display appears with beep Check whether DIMMs are connected to the mating connectors firmly Check whether DIMMs of different specifications are installed in the specific bank See Chapter 9 for the specifications of DIMMs DIMMs must be populated in pairs and in the following order 11 and 21 31 and 41 12 and 22 32 and 42 13 and 23 and 33 and 43 Installed DIMMs must be the same speed and must all be registered Take a note of beep code pattern and take appropriate action according to the table listed earlier in Beep Codes
116. erformance NEC ESMPRO monitors server performance and displays server usage on the screen and displays information such as the rate of CPU load memory usage disk usage and LAN traffic Usage threshold values can help the system administrator monitor and prevent server overloads For installation procedure and detailed explanations on NEC ESMPRO refer to the online document in the NEC EXPRESSBUILDER DVD Installing and Using Utilities 6 19 NEC DianaScope NEC DianaScope is software for the remote management of the server See the online documents for details on the functions and installation of NEC DianaScope i Dianascope Microsoft internet Explorer File Edt vew Favortes Tools Help O O DAO Omn kas Que 8 26 3 ses tp cabot arascopeopslonmonston ip NEC Empowered ty innovation B DPEenies Le E Brueherry ged Tai N5 SHFTJIS_ EUCIP UTF 8 Cees 300 sec Item Speci fi c Hl p 7 14 5 35H1 Syst em Dat e gf 2004 lt Tab gt lt Shift Tab gt or Legacy FI oppy A 41 25 MB 3 5 Ent er gt sel ects field Legacy FI oppy B abl ed poration Al Rights Reserved Hard O sk Fre Dl ay gt Primary CE Mast er 2 Local intranet gt Primary CE 9 ave gt Processor Settings Language NOTE You need the server license to activate DianaScope for this product The server license below is attached to this product m DianaScope Additional Server License 1
117. essing m Immediately after the server is powered m Immediately after the system is rebooted in response to a keyboard instruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction m During hardware initialization following restart of the POST When the POST detects a hardware failure due to the above reason restart the server once again If the same error message reappears you may assume there is no hardware error To ensure normal operation of the server however make sure to follow the following restrictions m Do not make any keyboard entry or use the mouse before the memory count appears on the screen following the server power on m Do not make any keyboard entry or use the mouse before the start up message of the SCSI Configuration Utility appears on the screen following the server reboot IMPORTANT Take a note on the on screen message before contacting your service representative The alarm indication would be a great help for maintenance Troubleshooting 8 5 POST Error Messages When POST detects an error it displays an error message on the display unit screen The following table lists error messages and actions to take IMPORTANT Take a note on the messages displayed before consulting with your service representative Alarm messages are useful information for maintenance
118. figuration Onboard LAN LAN Controller gt Have the protocol and service already configured Install the distinctive network driver for the server Make sure that the protocol such as TCP IP and services are properly specified Is the transfer speed correct Open the network property dialog box in control panel to specify the Link Speed amp Duplex value the same as the value specified for HUB Wake on LAN does not start from standby state Q Is Hub set to Auto Negotiation Or Is the client set to Auto Negotiation optimum speed For both hub and client Wake on LAN does not start from the standby state if the speed is fixed to 1000Mbps 8 20 Troubleshooting Problems with RAID System and RAID Controller Check the following if the server configuring a RAID System does not operate properly or a management utility does not operate correctly If a relevant item is found follow the processing method Fail to install the OS Q Is the RAID Controller configured Provide proper configuration for the RAID Controller by using the LSI Software RAID Configuration Utility or WebBIOS Fail to start the OS Q Is the BIOS of the RAID Controller changed Set the BIOS correctly by using the LSI Software RAID Configuration Utility or WebBIOS Q Does POST recognize the RAID Controller After making sure that the RAID Controller is connected correctly then power on the server If the RAID Co
119. for details m Data backup Data backup is to copy data stored in a media into another media e g floppy disk digital audio tape or magnet optical disk IMPORTANT Make sure to make a back up copy of every floppy disk if provided The floppy disk is a very delicate storage media Dust or thermal changes as well as operator s misconduct or server failures may cause loss of data To avoid loss of data NEC recommends that you should make a back up copy of your valuable data on a regular basis B 4 Other Precautions CD DVD Discs Keep the following notes in mind to use the disc for the server m Press the center of the storage case to remove the disc from the case Do not drop the disc m Do not place anything on the disc or bend the disc m Do not attach any label onto the disc m Do not touch the signal side nothing is printed on this side with your hand m Place the disc with its printed side upward and gently put it on the tray m Do not scratch the disc or write anything directly on it with a pencil or ball point pen m Do not leave the disc with foods and drinks or in a place exposed to cigarette smoke m Do not leave the disc in a high temperature place e g place exposed to direct sunlight or close to a heater m When dust or fingerprints are attached on the disc wipe the disc from its center to edge with a dry soft cloth slowly and gently m Use the disc cleaner to clean the disc Do not use record s
120. front bezel Engage the tabs with the server frame install the front bezel and lock it with the security key 9 12 Upgrading Your Server 2 5 inch Hard Disk Drive See the section Preparing for Installation and Removal described earlier to prepare Unlock the front bezel with the security key and remove the front bezel Locate the slot in which you are going to install a hard disk drive The server has six slots Fill the vacant slots with hard disk drives from the lower port number 4 Remove the dummy tray or drive carrier if installed IMPORTANT m Keep the dummy tray for future use m The purpose of a dummy tray is to increase the cooling effect in the server Install a dummy tray in slots not containing a hard disk drive 5 Unlock the hard disk drive handle 6 With the handle in the fully open position firmly hold the drive carrier and handle and insert it into the chassis Upgrading Your Server 9 13 IMPORTANT Do not push on the handle until the handle begins to close by itself m Carefully hold the hard disk drive with both hands Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running NOTE Confirm that the handle is hooked to the frame when having inserted the hard disk drive When the handle begins to close by itself slowly close the handle The drive carrier is locked whe
121. ging information equivalent to the dump file size is to be written to a separate disk If the disk does not have enough free space to enable the dump file size to be written then after installing the system using the Size required for installation Paging file size install an additional new disk E 6 Installing Windows Server 2003 INSTALLING WINDOWS SERVER 2003 Preparations for Installation NEC EXPRESSBUILDER DVD Microsoft Windows Server 2003 Standard Edition CD ROM Microsoft Windows Server 2003 Enterprise Edition CD ROM Microsoft Windows Server 2003 R2 Standard Edition CD ROM Microsoft Windows Server 2003 R2 Enterprise Edition CD ROM Windows Server 2003 Service Pack CD ROM User s Guide Getting Started Windows Server 2003 OEM Disk for EXPRESSBUILDER Installing Windows Server 2003 E 7 Creating Windows Server 2003 OEM Disk for EXPRESSBUILDER Before installing create Windows Server 2003 OEM Disk for EXPRESSBUILDER NOTE If you have already Windows Server 2003 OEM Disk for EXPRESSBUILDER for NEC Express5800 Server which you are going to install Windows Server 2003 you do not need to create it again You can create Windows Server 2003 OEM Disk for EXPRESSBUILDER with the following two procedures e 2 NAD m Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 OEM Disk
122. h over 4GB of memory However the Microsoft operating system products which support PAE switch option are limited Refer to the following article in Microsoft Knowledge Base to check the supported products m Microsoft Knowledge Base Article ID 291988 A description of the 4GB RAM tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Control Panel double click System 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot ini file and then save it lt Example of Boot ini file gt boot loader timeout 30 default multi 0 disk 0 rdisk 0 partition 2 WINDOWS operating systems multi 0 disk 0 rdisk 0 partition 2 WINDOWS Windows Server 2003 fastdetect multi 0 disk 0 rdisk 0 partition 2 WINDOWS Windows Server 2003 PAE fastdetect PAE C CMDCONS BOOTSECT DAT Microsoft Windows Recovery Console cmdcons This is the end of editing Boot ini file NOTE If you choose one of the items in the Default operating system drop down list box in Setup and Recovery group box you can make your system start automatically from the switch you specified Installing Windows Server 2003 E 25 SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION
123. he installation You can create invalidate or delete the mirror volume by using Disk Management in Computer Management Mounting MO Device Do not mount an MO device on this computer during the Windows installation About Removable Media Do not set removable media such as DAT into the device mounted on this computer during the Windows installation Connecting Hard Disk Drive Do not connect the other hard disk drives except the drive that you want to create the Windows system drive If you create multiple logical drives in your system see Re installing the Operating system when multiple logical drive exist Appendix E Re installing to the hard disk drive which has been upgraded to Dynamic Disk You cannot re install Windows Server 2003 with the current partition of the hard disk drive upgraded to Dynamic Disk kept remained If you want to keep the current partition remained see Appendix E to re install the system Installing the Operating System with Express Setup 5 7 About the System Partition Size The system partition size can be calculated from the following formula Size necessary to install the system Paging File Size Dump File Size Application Size Size necessary to install the system 3500MB Windows Server 2003 R2 3500MB Windows Server 2003 with Service Pack1 3500MB Windows Server 2003 R2 with Service Pack2 5300MB Windows Server 2003 R2 Service Pack 2 CD ROM 5300MB Windows Serv
124. heral Device Controller IRQ Peripheral Device Controller 0 System timer 12 SM Bus 1 13 Numeric processor 2 14 Primary IDE 3 COM2 serial port 15 4 COM1 serial port 16 VGA 5 PCI 17 6 18 LAN1 7 PCI 19 LAN2 8 Real time clock 20 USB 9 ACPI compliant system 21 USB 10 PCI 22 USB 11 Mother board resource 23 USB C 2 IRQ This page is intentionally left blank Appendix D Installing Windows Server 2003 x64 Editions This section explains how to install the Windows Server 2003 x64 Editions NOTICE Read the following notes or information before installing the Windows Server 2003 x64 Editions Optional Board Supported by NEC EXPRESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards NOTE If you want to install the other boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of Parameter File Creator in Chapter 6 m Controllers supporting installation of OS with Express Setup N8103 116 RAID controller 128 MB RAIDO 1 N8103 117 RAID controller 128 MB RAID0 1 5 6 LSI Embedded MegaRAID embedded on the mother board m Other controllers N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 104 SAS Controller N8103 107 SCSI Controller Option
125. ional driver into the EXPRESSBUILDER Exit EXPRESSBUILDER Next Version 5 XX XXX XX Installing the Operating System with Express Setup 5 11 5 Load parameters steps are displayed NEC EXPRESSBUILDER Top menu Load Select OS Enter RAID Step cap Da i If you want to load the parameters set the floppy disk saved the parameters before Select Load parameters enter the file path of the parameters file into the text box and click Next If not select Do not load parameters 1 Select Do not load parameters when this computer does not connect a floppy disk drive Do not load parameters Load parameters Do not load parameters 1 Select Do not load parameters 2 Click Next NOTE If a floppy disk drive is not connected select this item Load parameters 1 Insert the floppy disk containing the parameters file 2 Select Load parameters enter the file path of the parameters file into the text box 3 Click Next 5 12 Installing the Operating System with Express Setup 6 Select the installing Operating System Select Install the Windows 32bit editions from the menu click Next NEC EXPRESSBUILDER mu Top menu Load Select OS Enter RAID Step parameters a gt fserings a gt Select the installing Operating System we If Install other Operating System is selected EXPRESSBUILDER only creates a Logical Drive and finishes the setup
126. iser module assembly into the slot on the mother board Align the riser card terminal section with the slot on the mother board and firmly push the riser module until it is fully seated NOTES m There are catches on the riser card frame that are used to secure the riser card to the cabinet When inserting the riser card confirm that the catches are correctly fit into the holes on the rear of the cabinet After the insertion push the riser card with your fingers until you cannot see any part of the riser card terminal section The riser card is now fully seated in the slot m Pay attention not to damage the components on mother board with the riser card when inserting it into the slot Install the components you removed previously 10 Verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 11 Run the BIOS SETUP utility and select Yes for Advanced Reset Configuration Data This setting is required to change the hardware configuration data See Chapter 4 for details Removal Remove a PCI board in reverse order of the installation steps 9 50 Upgrading Your Server USE OF INTERNAL HARD DISK DRIVES IN THE RAID SYSTEM Using the RAID Controller allows you to use hard disk drives in the device bays of the server and those in the optional expansion disk cabinet in the RAID System IMP
127. ize 2 See Chapter 5 and set that debugging information equivalent to the dump file size is to be written to a separate disk If the disk does not have enough free space to enable the dump file size to be written then after installing the system using the Size required for installation Paging file size install an additional new disk Installing the Service Pack When installing Windows Server 2003 R2 it is not necessary to install the Service Pack 1 Installing the Operating System with Express Setup 5 9 FLOW OF SETUP This section visually describes the flow of the setup operated by Express Setup EXPRESSBUILDER Remove the Floppy Disk and CD DVD ROM from the Drive Insert Windows CD ROM Agree Software License Agreement Insert Service Pack CD ROM When you apply the Service Pack Install OS Automatically Log on Automatically The installation is completed Loading parameters Step 2 Skip Next M Select the operating system Step 3 Next RAID configuration Step 4 LI Next v Windows Confirm Setting Input Steps 5 to 10 Next Save parameters Step 11 Next Start Express Setup Step 12 Perform RAID Configuration Create the OS partition format at Copying Windows driver J Copying Selected Application ooo Process that needs to input or select Process that proceeds automaticall
128. l Port B Base I O Address Interrupt BIOS Redirection Port Baud Rate Flow Control Console Type Enabled Enabled 3F8 IRQ 4 Enabled 2F8 IRQ 3 Serial Port B 19 2K CTS RTS PC ANSI 8 38 Troubleshooting RESETTING THE SERVER If the server halts before starting the OS press and hold Ctrl and Alt and press Delete This restarts the server IMPORTANT Resetting the server clears the DIMM memory and the data in process To reset the server when it is not frozen make sure that no processing is in progress FORCED SHUTDOWN Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for at least four seconds The power is forcibly turned off To turn on the power back again wait approximately 30 seconds after turning off the power forced shutdown POWER switch o000 oo0o00000000000 OOo oor ror OOo ce a a a OOo a oo o0 lt a Cheat oar 5 o 260 coor OG ll e eno Ccoare s ono ee a a only IMPORTANT If the remote power on function is used cycle the power once to load the OS and turn off the power again in the normal way Chapter 9 Upgrading Your Server This chapter describes internal optional devices available for the server procedures for in
129. l that comes with the optional SCSI controller for details 8 18 Troubleshooting Event Type Event Source Event Category Event ID Description Event Type Event Source Event Category Event ID Description Event Type Event Source Event Category Event ID Description Event Type Event Source Event Category Event ID Description Event logs in using Intel Network adapter teaming Warning IANSMiniport None 11 Adapter link down Intel R PRO 1000 Warning IANSMiniport None 13 Intel R PRO 1000 has been deactivated from the team Error IANSMiniport None 16 Team 0 The last adapter has lost link Team network connection has been lost Warning IANSMiniport None 22 Primary Adapter does not sense any Probes Intel R PRO 1000 Possible reason partitioned Team Above mentioned event log will appear when the system starts There is no problem in LAN driver operation Troubleshooting 8 19 The server is not found on the network E Is the LAN cable connected Make sure to connect the LAN cable to the network port on the rear of the server Also make sure that the LAN cable to use conforms with the network interface standard Is BIOS configuration correct The internal LAN controller may be disabled with the BIOS SETUP utility of the server Check the setting with the BIOS SETUP utility lt Menus to check Advanced PCI Con
130. lashes The LED goes on when the power is turned on 9 22 Upgrading Your Server DRIVE COVER Open the drive cover when installing removing a fan assembly processor and backup file device or reconnecting an internal cable Removal 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Slide the drive cover toward the rear of the server while pressing the lock button on the cover 4 Lift off the drive cover from the server Installation When installing the drive cover confirm that the tab of the cover is securely inserted into the slot in the server frame Slide the drive cover toward the rear of the server The drive cover is locked when a distinct click is heard At this time check the release button for normal state NOTE The system must be operated with the drive cover installed to ensure proper cooling Upgrading Your Server 9 23 LOGIC COVER Open the logic cover when installing removing a DIMM processor and PCI add in card or reconnecting an internal cable Removal 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Loosen a captive thumbscrew at the rear of the server 4 Slide the logic cover toward the rear of the server and lift off the cover from the server 9 24 Upgrading Your Serve
131. lient licence Per server mode 5 Peruser or per device mode Back Next Top Default Version 5 XX XXX XX NOTE Even if you do not input value into Administrator password Enter the setting of the network protocol Enter Network Protocol steps are displayed Confirm the parameters modify if necessary and then click Next NEC EXPRESSBUILDER T O Enter Enter Select Win Select Save Start Step network gt domaidl Tt dows f gt applied i pardinetrs gt Exits protocol account ponents tions setup Enter the settings of the network protocol If youwant to set the IP address select Customized settings and click Detail settings If not select Standard setting and click Next Standard setting Customized settings Back Next Top Default Version 5 XX XXX XX Installing the Operating System with Express Setup 5 15 11 Enter the domain or workgroup name to be used Enter domain account steps are displayed Confirm the parameters modify if necessary and then click Next NEC EXPRESSBUILDER St Select Win Select Save Start ep network dows f p aif n parets n Expites a gt 03 gt 1 10 gt gt is If you want to join in a domain enter the account name password of the domain If not select Join in a workgroup and click Next Workgroup name WORKGROUP Join in a domain Join in a workgroup iii
132. ll I adetess Remie I Tj EnA Beier 0 827 PARTETA a ogy cenamos m pa rote PAET MODOZI DANIM OEGZTA fa Hoos conn eese mm rome weer woamay vaarao ozs Pm oor mas naaar san nesa rrt ae maer monar ozsam ozs PAG DAGI MOODZ OAAOM OR SM Toss maer Monar ezpefenon neser rome E aaron ober weet omar ejann ae aioe mae ooney oznajanon oesi em rope nooner eenermmosa m a Sennar cfnm o7 n n a monar oasram osna m rar inoz tno ra iosas canerommosns m Eoo ct MOOOZ OANBOD OE SM pr inss cfnm e292 eaa woaay _oabetooosa7 BE Troubleshooting 8 3 LEDS The server includes LEDs to indicate the server states by a variety of colors and display patterns on the front panel hard disk drive and power supply Chapter 2 Status Indicators lists the LED displays and their meanings and the actions taken at occurrences of failures 8 4 Troubleshooting ERROR MESSAGES If an error occurs in the server an error message appears on the display unit connected to the server Error Messages after Power on Powering on the server automatically starts the self diagnostic program POST Power On Self Test When the POST detects any error it displays an error message and its measure on the display unit Follow the table below to troubleshoot such errors However even when there is no hardware failure use of the keyboard or mouse at the following timing causes the POST to assume a keyboard controller error and stop proc
133. located the server if the contains any Take a media out of the server if any Power off the server the POWER SLEEP LED goes off Unplug the power cord of the server from a power outlet Remove all the cables from the server a e o Noa Hold the server by its bottom with at least three persons to carry the server IMPORTANT Do not hold the front door to lift the server The front door may be disengaged from the server causing personal injury 6 Protect the server with the shock absorbing materials and pack it securely 7 12 Maintenance This page is intentionally left blank Chapter 8 Troubleshooting If your server does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install the maintenance utility NEC ESMPRO to the server and client computers 8 2 Troubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window DataViewer or AlertViewer of NEC ESMPRO Manager Example i EE ETETE ai alainie xia ci NEC ESMPRO Manager asters BEE Ee Ea ton poe ieo TJ aanle xie alel e 5la gt 2 ale ae ee a
134. m to the 1st partition 1st partition is deleted The data in the other partition is kept if the system has two or more partitions See the figure below First Second Third Partition Partition Partition Deleted Retained Retained m You can not re install the system with the existing partition that is upgraded to Dynamic Disk remained Do not select Use existing partitions at Windows system drive settings Installing and Using Utilities 6 13 Enter the user information and client license mode Enter basic parameters steps are displayed Confirm the parameters modify if necessary and then click Next Ber NEC EXPRESSBUILDER Si i ittst lt lt lt i Load Select OS Enter RAID Specify E basic Enter Step parameters settings mediun parameters 1 gt Jg gt partition protocdl Enter the basically parameters The computer name is less than 15 characters Do not set the same name as other computer name domain name or workgroup name The user name and the organization s name are less than 50 characters p User information Computer name necessary User name necessary Organization s name Administrator password Confirm password Client licence Per server mode 5 C Peruser or per device mode Back Next Top Default Version 5 XX XXX XX IMPORTANT Computer name and User name are required parameters NOTE Even if you do no
135. mmended Action code 0B71 System Temperature out of the range Contact your service representative to replace the fan 0B74 The error occurred during voltage sensor Contact your service representative reading 0B75 System voltage out of the range 0B80 BMC Memory Test Failed Turn off the power once and then on again 0B81 BMC Firmware Code Area CRC check failed to start the server If the error cannot be 0B82__ BMC Core Hardware failure corrected contact your service 0B83__ BMC IBF or OBF check failed representative OB8A_ BMC SEL area full Start the SETUP and select Server Event Log configuration Clear All Error Logs and press Enter to clear event logs OB8B__ BMC progress check timeout Turn off the power once and then on again OB8C BMC command access failed to start the server If the error cannot be OB8D Could not redirect the console BMC Busy Corrected contact your service OB8E Could not redirect the console BMC Error representative OB8F Could not redirect the console BMC Turn off the power once and then on again Parameter Error to start the server If the error cannot be 0B90_ BMC Platform Information Area corrupted _ corrected contact your service 0B91 BMC update firmware corrupted representative 0B92 Internal Use Area of BMC FRU corrupted This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected
136. n please refer to the document attached to the driver PROSet PROSet is a utility that confirms the function of network contained in network driver Utilizing PROSet enables the following items m Confirm detailed information of the adapter m Diagnose loop back test packet transmission test and so on m Setup of teaming Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhance throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the classic start menu Click Start menu point to Programs Accessories and click Windows Explorer 3 Run dxsetup exe in the following directory 002 win winnt dotnet d13 proset win32 The Intel PROSet InstallShield Wizard dialog starts Click Next Choose I accept the terms in the license agreement and click Next Choose Complete and click Next Click Install When InstallShield Wizard Completed window is displayed click Finish Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system Os ee ae a Installing Windows Server 20
137. n a click is heard IMPORTANT Be careful not to get your finger caught between the handle and tray m Push the drive further to check if it is firmly secured Power on the server and run SETUP utility Select Boot menu to set the boot priority When you have installed hard disk drive additionally the boot priority stored in BIOS is cleared See Chapter 4 for details Install the front bezel you removed in step 2 There are tabs on the left side of the front bezel Engage the tabs with the server frame install the front bezel and lock it with the security key 9 14 Upgrading Your Server Removal Take the following steps to remove a hard disk drive NOTE If removing a failing hard disk drive confirm the slot in which the DISK LED of the hard disk drive is amber before starting the removal DISK LED DISK LED 3 5 inch hard disk drive 2 5 inch hard disk drive 3 5 inch Hard Disk Drive 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Push the lever to unlock and open the handle IMPORTANT Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running Upgrading Your Server 9 15 4 Firmly hold the handle and hard disk drive and pull out the hard disk drive 5 Ifusing the ser
138. nd click OK oobe msoobe a Type the name of a program Folder document or Internet resource and Windows will open it for you Activate Windows Let s activate Windows This copy of Windows 4 vated with Microsoft before you can continue using it over the Internetis qui You don t need to give your name or other personal information when you activate Windows Do you wantto a e Windows now Nindow es want to telephone a cus No log me off To continue click Next Installing Windows Server 2003 E 23 The following screen is displayed A Activate Windows Activate Windows by phone Just four steps and you re done SEAE Select your location g Step2 Callanumb Toll number Step 3 Provide the c Step 4 Type the confirmation ID that the customer service representative gave you A C D F G To continue click Next Change Product key Remind Me Later E 24 Installing Windows Server 2003 Available Switch Options for Windows Server 2003 Boot ini File Many different switches will be available if you edit Boot ini file For the available switch options refer to the following information m Microsoft Knowledge Base Article ID 833721 Available switch options for the Windows XP and the Windows Server 2003 Boot ini files If your system has a memory capacity in excess of 4GB in its installing adding PAE switch in Boot ini file will enable the system to be installed wit
139. ner with plastic tip to vacuum out dust and debris from the interior of the server Reinstall the covers See Chapter 9 Reconnect all power cables and turn on the server Maintenance 7 5 Cleaning the Keyboard Mouse Make sure that the server and peripheral devices are all off powered the POWER SLEEP LED goes off and then wipe the keyboard surface with a dry cloth The mouse operation depends on the degree of smoothness of the internal ball rotation To keep the mouse ball clean use the mouse in a place with little dust Follow the steps below to clean the mouse regularly 1 10 11 Prepare cold or lukewarm water neutral detergent alcohol two dry soft clothes and cotton swabs Make sure that the server is off powered the POWER SLEEP LED goes off Turn the mouse upside down and rotate the mouse ball cover counterclockwise to remove it Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse is on your palm with the button upward The mouse ball is released onto your palm Mouse ball Mouse ball cover Bottom View Roller Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly Rub off stains on the mouse ball Softly wipe the mouse ball with the cloth prepared in Step 5 Wipe the mouse ball with a dry soft cloth Wipe three small rollers inside the mouse wi
140. ntroller is not recognized correctly despite correct connection the RAID Controller may be failed Contact your service representative Rebuild fails Q Is the capacity of the hard disk drive to be rebuilt sufficient The hard disk drive to be rebuilt should have the same capacity of the failed had disk drive Q Is RAIDO configured RAIDO has no data redundancy therefore Rebuild is disabled in the RAIDO configuration Replace the failed hard disk drive create the configuration data again and initialize the hard disk drives Then recover the data by using backup data Auto rebuild fails O Was a sufficient time taken for hot swap of hard disk drives To allow the auto rebuild to operate correctly it should take 90 seconds or longer for the interval between the removal of the failed hard disk drive and the installation of a new hard disk drive Q Is configuration correct Check the setting of auto rebuild by using the LSI Software RAID Configuration Utility lt Menus to check Top menu Objects Adapter Auto Rebuild gt Auto Rebuild cannot be specified in WebBIOS Troubleshooting 8 21 A hard disk drive fails Contact your service representative Cannot enter standby Ifyou use LSI Embedded MegaRAID system may not enter standby with heavy I O Cannot enter Hibernation Ifyou use LSI Embedded MegaRAID system may not enter hibernation with heavy I O Physical device
141. o error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 Set Reset Configuration Data on the Advanced menu to Yes This setting is required to change the hardware configuration data See Chapter 4 for details To add one or more CPUs to the server in 1 CPU configuration to operate the server with more than one CPU change the driver of Computer in the device manager to ACPI multi processor PC and then update the system see Chapter 5 Upgrading Your Server 9 43 Removal To remove the CPU prepare the removal referring to steps and 4 in the installation procedure and do the reverse procedure of steps 14 to 6 IMPORTANT m Do not remove any CPU unless it is failed m After the operation heat may make the cool seat at the bottom of the heat sink adhere to the CPU To remove the heat sink from the CPU first turn the heat sink to the left and right lightly to make sure that the heat sink can be apart from the CPU Removing the heat sink with it adhering to the CPU may cause the CPU and or socket to be defected Do the following procedure if a CPU is removed or replaced 1 Start SETUP to select menus Main Processor Settings Processor Retest in the order to clear the error information on the removed CPU see Chapter 4 When a CPU is replaced select menus Main Processor Settings to confirm that the ID and
142. o install the NEC ESMPRO Agent In case you are using a disk driver which is not inchded in EXPRESSBUILDER select Apply OEM Disk for mass storage device List of applications Selected applications Microsoft NET Framework Version 2 0 Redistributable Packa NEC ESMPRO Agent Microsoft Visual C 2005 SP1 Redistributable Package x86 Apply OEM Disk for mass strage device Add gt gt lt lt Delete Default Back Next Top Version 5 XX XXX XX 14 Save the parameters Save parameters steps are displayed NEC EXPRESSBUILDER Enter Enter Select Win Select Save Start Step network domaid dows f ap parketi Ta Exist protocol account ponents tions setup If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters file into the text box and click Next If not select Do not save parameters 4 Select Do not save parameters when this computer does not connect a floppy disk drive Do not save parameters Save parameters ELIE Back Next Top Version 5 XX XXX XX If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and click Next If not select Do not save parameters 15 16 17 18 Installing the Operating System with Express Setup 5 17 The Express Setup will start when
143. ollowing procedure when you want to reinstall the driver individually 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen Click Start menu point to Programs Accessories and click Windows Explorer Run setup exe in the following directory 002 win winnt dotnet video setup exe 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER DVD from the optical disk drive restart the system 5 26 Installing the Operating System with Express Setup SCSI Controller Driver N8103 75 95 107 If you utilize SCSI controller driver N8103 75 95 107 update your system with NEC EXPRESSBUILDER DVD attached to your system The SCSI controller driver will be installed automatically Installing SAS Controller Driver N8103 104 If you utilize SAS controller driver N8103 104 update your system with NEC EXPRESSBUILDER DVD attached to your system The SAS controller driver will be installed automatically Installing the Operating System with Express Setup 5 27 Available switch options for Windows Server 2003 Boot ini file Many different switches will be available if you edit Boot ini file For the available switch options refer to the following information m Microsoft Knowledge Base Article ID 833721 Available switch options
144. on the board You can start the utility during execution of POST that automatically starts immediately after you turn on the server power switch For details see the online document in the NEC EXPRESSBUILDER DVD provided with the server The utility varies depending on the RAID Controller For details on the data transfer rate RAID and RAID System configuration see the manual provided with the RAID Controller as well as the online document IMPORTANT When N8103 116 117 is installed do not let the system enter hibernation or standby mode Upgrading Your Server 9 55 Disk Expansion Unit A disk expansion unit is an exclusive device that can install up to 12 hard disk drives The number of hard disk drives depends on the model The server containing a RAID Controller can connect one or two of these devices For details on the number of devices connected see the manuals provided with the RAID Controller and disk expansion unit IMPORTANT A disk expansion unit is provided with no hard disk drives You need to purchase hard disk drives separately An optional cable may be required to connect with a disk expansion unit Refer to the manual coming with the disk expansion unit for details After connecting the disk expansion unit use the RAID System configuration utility in the chip on the board to set the disk expansion unit in a RAID System RAIDO RAID1 or RAIDS The utility varies depending on the RAID Controller For
145. operation on the way click XJ at the upper right corner of the screen 6 18 Installing and Using Utilities NEC ESMPRO The NEC ESMPRO lets a system administrator manage remote servers across a network NEC ESMPRO monitors server hardware and software configurations failures and performance With log data collected by NEC ESMPRO a system administrator can track long term and short term performance monitor server usage create graphs to record trends and check server failure rates The administrator can use the information collected to create more efficient data routing procedures and optimize server usage Functions and Features NEC ESMPRO offers many functions and features for managing remote servers across a network These features help the system administrator perform daily system operation system extension and transfer tasks Some features of NEC ESMPRO Manager include m Hardware and software server configuration Hardware resources mounted in servers such as the CPU memory disks RAID System and LAN boards Software resources such as operating system information and drivers running on each server m Server failures On screen real time displays provide the system administrator with the failure type location cause and suggested corrective action Failure data includes hardware failure information such as system board temperature memory failure crashes and software failure information m P
146. or detected on the device Device CdRom0O during the paging operation There is no problem on this issue Fail to start the OS Q Isa floppy disk in the floppy disk drive Take out the floppy disk and restart the server Q Is the NEC EXPRESSBUILDER DVD in the optical disk drive Take out the NEC EXPRESSBUILDER DVD and restart the server L Is the OS broken Use recovery process to recover the system The OS presents unstable operation Q Did you update the system Installing a network drive after installation of the OS may cause unstable operation Use the NEC EXPRESSBUILDER DVD to update the system See Chapter 6 The system does not restart automatically when a stop error occurs though the system is adjusted to automatically restarting When the system does not restart automatically restart it manually The system restarts automatically when a stop error occurs though the system is NOT adjusted to automatically restarting There is no problem about this issue Check the System Event Log to confirm that STOP error occurred Cannot turn the power OFF at the blue screen If you want to turn off the power at the blue screen execute forced shutdown forced shutdown continue to press POWER SLEEP switch for 4 seconds The power will not be turned off if you press the switch for less than 3 seconds Troubleshooting 8 25 The PXE b Q The Telnet gt oot net
147. or is removed from the socket Upgrading Your Server 9 39 10 Hold the processor with your thumb and index fingers oriented as shown in the figure below IMPORTANT Make sure fingers align to the socket cutouts Notch Pin Marker Notches Pin Marker 11 Align notches with the socket 12 Lower the processor straight down without tilting or sliding it in the socket 13 While pressing down on the load plate close and engage the socket lever 9 40 Upgrading Your Server 14 Put the heat sink on CPU and fix the heat sink with four screws NOTE Be aware of direction of heat sink see figure below LI LyL LYL ILL ye lo Q 4 G A A A 7 Processor 1 Processor 2 5 3 00 m4 o viet vanes a Sab he 15 Make sure that the heat sink is level NOTES m Ifthe heat sink is not level remove it and then install
148. osoft Windows Server 2003 Enterprise Edition hereinafter referred to as Windows Server 2003 m Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition hereinafter referred to as Windows Server 2003 NOTE Express Setup does not support the installation of Windows Server 2003 x64 Editions If you want to install it see Appendix D On installing other OS contact sales dealer or the maintenance service representative BIOS Settings Confirm the BIOS settings described in Chapter 4 before installing Windows Server 2003 5 4 Installing the Operating System with Express Setup Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack m Windows Server 2003 R2 x64 Edition OS installation media with Service Pack 2 OS installation media No Service Pack Service Pack 2 OS installation media No Service Pack m Windows Server 2003 R2 OS installation media with Service Pack 2 OS installation media No Service Pack Service Pack 2 OS installation media No Service Pack m Windows Server 2003 OS installation media with Service Pack 1 OS installation media with Service Pack 1 Service Pack 2 Installing the Operating System with Express Setup 5 5 Supported Mass Storage Controllers The NEC EXPRESSBUILDER DVD
149. ot mount an MO device on your server during the Windows installation Installing Windows Server 2003 E 3 About Removable Media Do not set removable media such as DAT into the device mounted on your server during the OS installation Floppy Disk Drive The internal floppy disk drive is not included in your system at the standard configuration Prepare the optional USB floppy disk drive if necessary About the Upgrade to Windows Server 2003 R2 The in place upgrade from Windows Server 2003 to Windows Server 2003 R2 is not recommended because it may overwrite any files or registries and cause unexpected impact to the system or the applications If you install Windows Server 2003 R2 backup user data referring Windows Server 2003 Clean Installation and reinstall Windows Server 2003 R2 NOTE in place upgrade is to perform overwrite upgrade from Windows Server 2003 which already installed to Windows Server 2003 R2 E 4 Installing Windows Server 2003 About the System Partition Size The system partition size can be calculated from the following formula Size necessary to install the system Paging File Size Dump File Size Application Size Size necessary to install the system 3500MB Windows Server 2003 R2 3500MB Windows Server 2003 with Service Pack 1 3500MB Windows Server 2003 R2 with Service Pack 2 5300MB Windows Server 2003 R2 Service Pack 2 5300MB Windows Server 2003 with Service P
150. ported an IPMI BMC device The driver attempted to detect the presence of the IPMI BMC by searching the SMBIOS for Type 38 record But either no record was found or the record was not compatible with the version of the device driver If a SMBIOS Type 38 record was detected the Dump Data field of the event contains a binary representation of the record If you use Hardware Management which is provided by Windows Server 2003 R2 above shown event log will be registered For more details refer to Enabling Microsoft Windows Server 2003 R2 Hardware Management on the following site NEC Express5800 Web Site http www nec co jp express download W2K3_R2 The system displays the message below and fails to log on Windows Product Activation This copy of Windows must be activated with Microsoft before you can continue You cannot log on until you activate Windows To shut down the computer click Cancel YES NO Cancel In Windows Server 2003 the above message will be displayed if you use the operating system without executing the license authentication Select Yes and execute the procedure for license authentication Cannot install the operating system correctly Q Did you confirm the notes on installing the operating system See Chapter 6 8 24 Troubleshooting During installation the following warning is registered in the System Log of the Event Viewer Err
151. pray cleaner benzene or thinner m Keep the disc in a disc case when not in use Tape Media The following describes data handling with the DAT DLT or AIT optionally available for the server m Saving your valuable data When you save your valuable data or programs into the cartridge tape you should save them into two cartridge tapes to make the primary and secondary tapes This enables you to restore your data from one tape when the other makes a read error as well as to protect your valuable data and programs from loss m Three generation data management NEC recommends that you should employ three generation data management for data storage Three generation data management uses three cartridge tapes A B and C You save data to tape A on the first day tape B on the second day tape C on the third day tape A on the forth day and so on That is you save data into cartridge tapes cyclically from tape A through C This enables you for example to use tape B to restore the data when tape C makes a read error Also when both tapes B and C make a read error you can restore your valuable data by using the data stored in tape A Other Precautions B 5 Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols IMPORTANT m Do not pour any liquid such as water or put anything into the keyboard Doing so may cause a failure of the keyboard m The keyboard p
152. r Installation When installing the logic cover confirm that the tab of the cover is securely inserted into the slot in the server frame Slide the logic cover toward the rear of the server and secure the cover with captive thumbscrew NOTE If the logic cover cannot be closed firmly remove the drive cover before installing the logic cover Upgrading Your Server 9 25 DIMM Install the additional DIMM Dual Inline Memory Module to the DIMM socket on the mother board in the server The mother board is provided with 12 DIMM board slots NOTE Up to 48GB of memory 4GB DIMM x 12 can be installed The factory installed DIMMs need to be replaced in this case Two DIMMs of 1GB are factory installed in DIMM slots 11 and 21 IMPORTANT m The DIMM is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM Do not touch the DIMM terminals or on board parts by a bare hand or place the DIMM directly on the desk For static notes see the section Anti static Measures described earlier m Make sure to use the DIMM authorized by NEC Installing a third party DIMM may cause a failure of the DIMM as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged 9 26 Upgrading Your Server Installation Order DIMMs must be populat
153. r mass storage device List of applications Selected applications Apply OEM Disk for mass strage device NEC ESMPRO Agent Universal RAID Utility Microsoft NET Framework Version 2 0 Redistributable Packa Microsoft Visual C 2005 SP1 Redistributable Package x86 j Default Version 5 XX XXX XX 6 16 Installing and Using Utilities 14 Save the parameters Save parameters steps are displayed Cas 15 x NEC EXPRESSBUILDER Enter Select Win Select Save Step domain dows com applica parameters account ponents tions Select Save the parameter and specify the destination in which to save the parameters file If you do not wish to save the parameters file select Do not save the parameter C Do not save parameters ee Version 5 XX XXX XX If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and click Next If not select Do not save parameters 15 Saved to a floppy disk A Saved parameters file Installing and Using Utilities 6 17 Now the floppy disk containing the parameters file has been created A Close Parameter File Creator Click Yes to exit Parameter File Creator NOTES m If you modify existing information file parameter file click Load Parameters at Load Parameters screen Refer to help to modify information file m If you cancel
154. r server into the optical disk drive of your server 3 Press Ctrl Alt and Delete to reboot the server from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server System boots up displaying Boot Selection menu Automatic select at 18 seconds IMPORTANT An initial selection of the menu is Os installation Os installation starts by the automatic after the Boot Selection menu is displayed 4 When a local console is used Maintenance Tools Normal mode is selected Moreover Maintenance Tools Redirection mode is selected when using it with remote console Automatic select at Troubleshooting 8 33 IMPORTANT An initial selection of the menu is Japanese Japanese starts by the automatic operation when the operation is not done for five seconds after the Language Selection menu is displayed 5 English is selected The tool menu is displayed TOOL MENU Nornal Engdishy These utilities are for maintenance System information is displayed managed and setin Maintenance Utility BIOS and various firmwares are renewed in the BIOS FW Updating ROM DOS system can boot from a floppy diskijnade at ROM DOS Startup FD This computer and connected devices can be examined at Test and diagnostics When you use a local console Automatic select at 18 seconds When you use a remote console 6 Each tool is selecte
155. ramework Yer2 0 Redistributable Package x64 A a Install the Microsoft Visual C 2005 SP1 Redistributable Package x86 Setup softwa Parameter File Creator 6 10 Installing and Using Utilities 5 Load Parameters step is displayed Select Do not load parameters from the menu click Next Mi Parameter File Creator Tajoj x NEC EXPRESSBUILDER Step aes 3 a The Parameter File Creator creates and modifies the parameters file To create a parameters file select Do not load a parameter To load a parameters file select Load a parameter Input the path of the parameters file Do not load parameters Load parameters Reference Version 5 XX XXX JK 6 Select the installing Operating System Select Install the Windows 32bit editions from the menu click Next W Parameter File Creator BEE NEC EXPRESSBUILDER Step mars rr 4 gt Select the installing Operating System we If Install other Operating System is selected EXPRESSBUILDER only creates a Logical Drive and finishes the setup Install the Windows 32bit editions Install other Operating System Version 5 XX XXX XX Installing and Using Utilities 6 11 Enter the setting of a logical drive Enter RAID setting steps are displayed Confirm the parameters modify if necessary and then click Next W Parameter File Creator al xi NEC EXPRESSBUILDER Load Select OS Enter RAID Specify Enter basi
156. rating System with Express Setup Adapter Fault Tolerance AFT Adaptive Load Balancing ALB Adapter Fault Tolerance AFT is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter Adaptive Load Balancing ALB is a feature that creates a group containing more than one adapter and enhance the through put by operating packet transmission from the server by all the adapters This feature includes AFT feature IMPORTANT m AFT ALB setup must be operated after installing the drivers and restarting the system m All the adapters specified as a group of Adapter Teaming must exist on the same LAN If they are connected to the separate switches they will not work normally m The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub m When exchange the mother board or option network card make sure to remove the adapter team before exchanges and recreate the adapter team after exchange complete If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and click Computer Management and then double click the Network Adapter Name in the Network
157. res for using Maintenance Tools with remote console Maintenance Tools contains the remote console feature that allows the system administrator to set up the server from the management workstation management PC via the network or the server s COM B serial port IMPORTANT Do not use this feature on any other computer than the server or on any other server obtained without the NEC EXPRESSBUILDER Doing so may cause a failure of the server m Select Maintenance Tools Redirection mode for the remote console in the Boot Selection menu Even if the rest is selected it does not display it in management PC m The system may fail to operate with the transfer rate of 115 2 Kbps for serial console redirection Specify any other transfer rate than 115 2 Kbps Troubleshooting 8 37 Starting The following two methods are available to start the server m Running Maintenance Tools from the management PC via LAN m Running Maintenance Tools from the management PC via direct connection COM2 For the procedure for starting Maintenance Tools with Remote Console see NEC DianaScope IMPORTANT Do not change the boot device order in BOOT menu in BIOS SETUP NEC EXPRESSBUILDER cannot be used if the optical disk drive is not the first device to launch the system NOTE The following items of BIOS setup information will be set as shown below LAN Controller Serial Port A Base I O Address Interrupt Seria
158. resentative to request the 2 maintenance 0B30 FAN1 Alarm occurred Clean the internal cooling fans 0B31 FAN2 Alarm occurred Contact your service representative to 0B32__ FAN3 Alarm occurred replace the fan 0B33__ FAN4 Alarm occurred 0B34 FAN5 Alarm occurred 0B35 FAN6 Alarm occurred 0B36 FAN7 Alarm occurred 0B37 FAN8 Alarm occurred 0B38 FAN9 Alarm occurred 0B39 FAN10 Alarm occurred OB3A FAN11 Alarm occurred 0B3B_ FAN12 Alarm occurred OB3C_ FAN13 Alarm occurred 0OB3D FAN14 Alarm occurred OB3E__ FAN15 Alarm occurred 0B42__ Resource Conflict Contact your service representative 0B43__ Warning IRQ not configured 0B45__ System configuration Data Write Error 0B50 Processor 1 with error taken off line Because an error is detected in CPU the 0B51 Processor 2 with error taken off line system is forcibly started Contact your 0B5F_ Forced to use Processor with error service representative 0B60 DIMM group 1 has been disabled Contact your service representative 0B61__ DIMM group 2 has been disabled 0B62 DIMM group 3 has been disabled OB63 DIMM group 4 has been disabled 0B64 DIMM group 5 has been disabled 0B65 DIMM group 6 has been disabled 0B70 The error occurred during temperature Contact your service representative sensor reading Troubleshooting 8 7 Error Error message Reco
159. rivers for connected optional devices Some optional devices require specific device drivers Refer to the manual that comes with the device to install its driver Q Is BIOS configuration correct gt When the server has PCI devices connected make sure to set the PCI device interrupt and others with the BIOS SETUP utility of the server Most PCI devices generally do not require any change to the configuration but some boards do require specific settings Refer to the manual that comes with the board for details to make correct settings lt Menus to check Advanced PCI Configuration PCI Slot xx ROM x PCI slot number gt gt Some devices connected to the serial or parallel port may require I O port address or operation mode settings Refer to the manual that comes with the board for details to make correct settings lt Menu to check Advanced Peripheral Configuration gt The POWER switch and sleep feature are disabled Q Is the POWER switch masked by the BIOS feature The BIOS can disable power off with the POWER switch after the operating system is started including shutdown by pressing the POWER switch for at least four seconds Run the BIOS SETUP utility to change settings see Chapter 4 8 16 Troubleshooting The keyboard or mouse fails to operate Q Is the cable properly connected You must use the provided keyboard mouse branch cable Y cable for this server Make sure that
160. rm application of the Hotfix for Windows x64 KB921411 and the Updating the System according to the following process 1 2 Start the Windows Explorer and click Tools and Folder Options Select Files and Folders Hidden files and folders Show hidden files and folders radio button from Advanced settings in the View tab Check off the following check box in the Files and Folders from Advanced settings in the View tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes Make sure of the files Open lt System drive gt WINDOWS system32 drivers directory and make sure usbhub sys and usbport sys are exists in the directory If you can not found them copy the files according to the following process 1 Open lt System drive gt WINDOWS system32 dllcache directory 2 Copy usbhub sys and usbport sys from the directory noted above to lt Systemdrive gt WINDOWS system32 drivers Restart the system Refer to Application process of the Hotfix KB921411 and apply the Hotfix for Windows x64 KB921411 Refer to Application process of Updating the System and execute Updating the System Restart the system With that process is finished D 16 Installing Windows Server 2003 x64 Editions DRIVER INSTALLATION AND ADVAN
161. rovided with the server is designed for adjustment of an angle Adjust the keyboard angle at which the keyboard is easy to operate The adjustment assists in reducing strain on your shoulders arms and fingers NOTE The keyboard functions depend on the software Refer to the manual that comes with the software for details B 6 Other Precautions Mouse Like the keyboard the mouse is a device to instruct your computer Many OS s and application software require the mouse for operation NOTE m Functions assigned to the mouse buttons vary depending on the software For details refer to the manual provided with the software m Use the mouse on a clean desk Using the mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse When your mouse movement seems dull clean your mouse See Chapter 7 Mouse operation includes Click Double click and Drag Click Press the button only once and release it Double click Press the button twice consecutively and release it Drag Press and hold the button and move the mouse Operation of the server involves combinations of these mouse operations and data entries with the keyboard CR Pressing a ey Click Double click Drag Appendix C IRQ The factory set interrupt requests is listed below Find an appropriate one to install an optional device IRQ Perip
162. rt a formatted floppy disk to the floppy disk drive and select lt Save F gt lt Option gt Optional features can be used from this menu lt Reboot gt Reboots the system Select lt Reboot gt in the Enduser Menu above The server restarts and the system is started from the NEC EXPRESSBUILDER Exit the NEC EXPRESSBUILDER and remove the DVD ROM from the optical disk drive Power off the server and unplug the power cord from the receptacle Reconnect all the LAN cables that have been disconnected in Step 2 to the server Plug in the power cord This completes the system diagnostics Maintenance 7 11 RELOCATING STORING THE SERVER Follow the procedure below to relocate or store the server A CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See h pages 1 3 to 1 8 for details a Never attempt to lift the server only by yourself a Do not install the server in any place other than specified a Do not connect disconnect any interface cable with the power cord of the server plugged to a power source IMPORTANT m Ifthe server needs to be relocated stored due to a change in the floor layout to a great extent contact the service representative m Make sure to make a backup copy of your valuable data in the hard disk drive if any m Make sure not to apply a shock to hard disk drives to re
163. s and Folders Hidden files and folders Show hidden files and folders radio button from Advanced settings in the View tab 3 Check off the following check box in the Files and Folders from Advanced settings in the View tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes 4 Make sure of the files Open lt System drive gt WINDOWS system32 drivers directory and make sure usbhub sys and usbport sys are exists in the directory If you can not found them copy the files according to the following process 1 Open lt System drive gt WINDOWS system32 dllcache directory 2 Copy usbhub sys and usbport sys from the directory noted above to lt Systemdrive gt WINDOWS system32 drivers Restart the system Refer to Application process of the Hotfix KB921411 and apply the Hotfix for Windows Server 2003 KB921411 7 Refer to Application process of Updating the System and execute Updating the System 8 Restart the system With that process is finished E 18 Installing Windows Server 2003 DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device For the information on installing and setting up the driver that is not described in this sectio
164. s in RAID System by connecting the RAID Controller to the full height riser card first connect the cable then connect the riser card with mother board m When the RAID Controller is connected the boot priority specified in BIOS SETUP utility must be eighth or younger If specified ninth or later the configuration menu of RAID Controller will fail to start Setting Jumper Switch on Backplane To use an optional RAID Controller N8103 116 117 you need to change settings of jumper switch on backplane as shown in the figure below When using the Onboard RAID Controller LSI Embedded MegaRAID When using the optional RAID Controller N8103 116 117 Removal Remove the optional RAID Controller in reverse order of the installation steps Upgrading Your Server 9 53 2 5 inch Disk Model To build a RAID System use the Internal RAID Controller equivalent to N8103 116 The hard disk drive bays are connected to the Internal RAID Controller equivalent to N8 103 116 at the factory Standard Configuration
165. s smaller capacity than the specified partition size The creating of the partition was failed The process can not be continued The process was stopped OK Cannot continue the setup Specify smaller partition size than the capacity of connected hard disk drive and then retry the setup Specified to join the Domain but the system is installed as Workgroup When the setup fails to join the Domain during the installation it will install the system as Workgroup Open System in Control Panel to specify joining the Domain Unable to specify the details of Network adapter In Express Setup you can not specify the details of Network adapter Specify them from Control Panel after starting Windows Fail to start Parameter File Creator Q Parameter File Creator requires to run by Microsoft HTML Application host If Parameter File Creator does not start associate the file type with Microsoft HTML Application host via following process 1 Click Run on Start menu 2 Type Yowindir system32 mshta exe register in the Open box and click OK Troubleshooting 8 29 Problems with Windows Autorun Menu Cannot read online document Q Do you have Adobe Reader installed correctly in your system Some online documents are supplied with PDF format To read the document of PDF format Adobe Reader is required in your system L Is the operating system Windows XP SP2
166. ssembly and lift straight up and remove the riser module assembly from the server Upgrading Your Server 9 47 5 Remove the screw from the riser card and remove the extension slot cover NOTE Keep the removed extension slot cover for future use Low Profile side Full height side 6 Install the PCI board on the riser card Align the PCI board terminal section with the riser card slot and firmly push the PCI board until it is fully seated Low Profile side Full height side 9 48 Upgrading Your Server IMPORTANT Do not touch the terminals of the riser cards and PCI boards with your bare hand Fingerprints and dust left on them cause the server to malfunction m Ifyou are unable to install a PCI board correctly remove it and then install it again Be careful not to apply excess force to a PCI board or riser card Doing so may damage the card NOTES Confirm that the end of the PCI board bracket is inserted in the frame slot of the riser card m Some PCI boards have terminal section that extends over the mating connector 7 Secure the PCI board with the screw you removed in step 5 IMPORTANT This step is to protect the terminals of the riser card from dust or fingerprints Dust and fingerprints left on them cause the server to malfunction Low Profile side Full height side Upgrading Your Server 9 49 8 Insert the r
167. st box in Setup and Recovery group box you can make your system start automatically from the switch you specified 5 28 Installing the Operating System with Express Setup SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur Memory Dump Debug Information This section describes the procedures for collecting memory dump debug information in the server IMPORTANT Cautions for the Memory Dump m The staff of maintenance service representative is in charge of collecting memory dump Customers need only to specify the memory dump m If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow the procedure below to specify 1 Select Control Panel and click System The System Properties dialog box appears Select Advanced tab Click Settings on the Startup and Recovery group box Installing the Operating System with Express Setup 5 29 IMPORTANT Windows Server 2003 x64 Editions To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory
168. stall or removing such optional devices and notes on using them IMPORTANT m Optional devices described in this chapter may be installed or removed by any user However NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your service representative for install or removing any optional devices m Make sure to use only optional devices and cables authorized by NEC Repair of the server due to malfunctions failures or damage resulted from installing such devices or cables will be charged m For the Windows Server operating system user When you made any change to the hardware configuration make sure to update the system see Chapter 5 for details 9 2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly A WARNING Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury See pages 1 3 A to 1 8 for details a Do not disassemble repair or alter the server A c2 Do not remove the lithium battery a Disconnect the power plug before working with the server gt Q A CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damag
169. stem Applying Service Pack section in Appendix D for detail of update process 5 34 Installing the Operating System with Express Setup MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server Save the information after completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 eS ek oe Sk Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and reboot the system Select Maintenance Tools Normal mode Select English Select Maintenance Utility Select System Information Management Insert a floppy disk into the floppy disk drive Select Save Installing the Operating System with Express Setup 5 35 Installing with the OEM FD for Mass Storage Device This section explains how to setup with the OEM FD You usually do not have to do as follows If your system has any Mass storage devices you have to set as follows depending on your system The detailed information is provided by the manual of the Mass storage device Installation of Mass storage device not to be supported by Express Setup If you would like to install or re install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER you have to set as follows 1 2 Read the manual supplied with
170. t comes with the server contains the NEC ESMPRO utility NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server Floppy Disk The following describes use of the floppy disk Floppy disk type The server uses 3 5 inch floppy disks You can use the following two types of 3 5 inch floppy disks m 2HD floppy disk double sided high density track type Stores data of 1 44MB m 2DD floppy disk double sided double density track type Stores data of 720KB Shutter Catching hole Insertion direction indicator Head window Centering hub Centering hole High density media hole Write protection 2HD only hole Write protection switch B 2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care Keep the following notes in mind to use it Insert the floppy disk into the floppy disk drive gently as far as it goes Attach the label to the correct position Do not write anything directly onto the disk surface with a pencil or ball point pen Do not open the shutter Do not use the floppy disk in a dusty place Do not place anything on the floppy disk Do not leave the floppy disk in a high temperature place e g place exposed to direct sunlight or close to a heater Do not leave the floppy disk with foods and drinks or in a place exposed to
171. t input value into Administrator password Confirm password js displayed 6 14 Installing and Using Utilities 10 Enter the setting of the network protocol Enter network protocol steps are displayed Confirm the parameters modify if necessary and then click Next fm Parameter Fle creator TST NEC EXPRESSBUILDER Load Select OS Enter RAID Specity Enter basic Enter Step pamit seting median aa 4 network gt partition protocol Enter the settings of the network protocol If you want to set the IP address select Customized settings and click Detail settings If not select Standard setting and click Next Standard setting Customized settings Demen Back Next Top Default Version 5 XX XXX XX NOTE The order of entry in custom setting may differ from the numbering of LAN port 11 Enter the domain or workgroup name to be used Enter domain account steps are displayed Confirm the parameters modify if necessary and then click Next W Parameter File Creator 5 x EXPRESSBUILDER Select Win Select Save gt roars applic gt ovina ponents tions If you want to join in a domain enter the account name password of the domain If not select Join in a workgroup and click Next gt Join in a workgroup Workgroup name WORKGROUP m Joinina domain ii i i J Default Version
172. ted to low profile PCI boards Dedicated to full height PCI boards Slot number 1C Slot number 1B PCI riser module assembly Upgrading Your Server 9 45 Notes Observe the following notes on installing removing a PCI board Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads A riser card is designed for installing only low profile PCI boards or full height PCI boards Before installing a PCI board make sure of the card specification PCI slot number 1C is assigned to the riser card for low profile PCI boards and 1B is assigned to the riser card for full height PCI boards The system detects the boot devices in order of the PCI bus slots 1B full height PCI board and then 1C low profile PCI board The PCI devices of the same type including onboard PCI device may be recognized in different order from that described above depending on OS or RAID System BIOS Utility Check the slot location of PCI device by PCI bus number device number and function number shown in the table below Bus number Device number Function number Onboard NIC1 C 0 0 Onboard NIC2 C 0 1 Slot 1C 18 0 X Slot 1B 3 0 x On certain PCI devices other bus number may be assigned Set Disabled for the optional ROM of a LAN device not to be booted by using the BIOS S
173. ter when opened the properties of adapter teaming please click the Cancel button for close the dialog Click OK button will cause temporary loss of network connectivity PROSet is a utility that confirms the function of network contained in network driver Utilizing PROSet enables the following items m Confirm detailed information of the adapter m Diagnose loop back test packet transmission test and so on m Setup of teaming Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhances throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun menu is displayed close menu screen 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the classic start menu Click Start menu point to Programs Accessories and click Windows Explorer 3 Run dxsetup exe in the following directory 002 win winnt dotnet d13 proset win32 The Intel R PROSet InstallShield Wizard dialog starts Click Next Choose I accept the terms in the license agreement and click Next Click Next 5 20 Installing the Operating System with Express Setup Choose I accept the terms in the license agreement and click Next
174. test Yes 3 Select Exit Exit Saving Changes Mem Reconfigured POST completes with memory Contact your service degraded representative Try the following steps to cancel the error 1 Start BIOS SETUP 2 Select Advanced Memory Configuration Memory Retest Yes 3 Select Exit Exit Saving Changes Troubleshooting 8 11 PCI Bus PERR XX A PERR has occurred in the PCI bus XX PCI Bus SERR XX A SERR has occurred in the PCI bus XX Mem Err Disable A correctable memory error frequently occurred On screen message Description Action Memory C Err XX A correctable error frequently occurs in Contact your service DIMM XX representative Memory U Err XX An uncorrectable error has occurred in DIMM XX Prepare To Boot POST completes normally This is not an error Messages displayed on lower line BMC message When the following messages are displayed on the virtual LCD restart your server by turning off and on If an error still occurred contact your service representative for maintenance On screen message Description 240VA Power Down Power supply failure occurred BB 1 5v Alm XX Voltage alarm occurred on the mother board BB 1 8v Alm XX XX 09 high voltage fetal BB 3 3v Alm XX XX 07 high voltage warning BB 5 0v Alm XX XX 02 low voltage warning BB 12v Alm XX XX 00 low voltage fetal BB P
175. th a cotton swab soaked with alcohol Wipe stains slowly and carefully by rotating rollers with the tip of the cotton swab Blow out any dust from the mouse Protect your eyes from the dust Put the mouse ball back into the mouse Place the mouse ball cover and rotate it clockwise until it is locked 7 6 Maintenance Cleaning Disc A dusty disc or dust accumulated tray causes the device to fail to read data correctly Follow the procedure below to clean the tray and disc regularly ds 2 Make sure that the server is powered the POWER SLEEP LED is lit Press the tray Open Close button on the front of the optical disk drive The tray opens Hold the disc lightly and take it out from the tray NOTE Do not touch the signal side of the disc with your hand Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the optical disk drive Doing so may damage the lens and may cause a malfunction of the drive Push on the tray front to close the tray Wipe the signal side of the disc with a dry soft cloth IMPORTANT Wipe disc from the center to the outside Use only disc cleaner if necessary Cleaning a disc with record spray cleaner benzene or thinner causes damage to the disc contents At worst inserting the disc into the server may cause failure Maintenance 7 7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server Select Maintenance Tools
176. the Windows manual setup Load the driver This function is not usually used If you add the new device to the server this function may use See Chapter 5 6 4 Installing and Using Utilities m Maintenance Tools Normal Mode If you select this item the Tool menu appears TIOL MENU Normal Eng ISHI Maintenance Utility BIOS7EMMU plating irtup FI These utilities are for maintenance System information is displayed managed and seth Maintenance Utility BIOS and various firmwares are renewed in thew BIOS FW Updating ROM DOS system can boot from a floppy diskifiade at ROM DOS Startup FD This computer and connected devices can be examined at Test and diagnostics You can use the below functions for maintenance Maintenance Utility The Maintenance Utility is usually used by the service representative See Chapter 7 BIOS FW Updating You can update the system BIOS by using the floppy disk prepare a 3 5 floppy disk ROM DOS Startup FD The ROM DOS Startup FD is used for starting the ROM DOS system Test and diagnostics This function allows you to diagnose this computer See Chapter 7 Installing and Using Utilities 6 5 m Maintenance Tools Redirection Mode If you want to operate this computer via the BIOS redirection the console less function select this item NOTE If you operate this computer via the Remote KVM function select the Maintenance Tools
177. the actual physical capacities The recognized capacities vary depending on the number of DIMMs and the physical capacity per DIMM 9 34 Upgrading Your Server The online spare memory feature can be used under the following conditions m Install memory devices to more than one group in each memory branch The server can operate if the memory branches may be different in the number of DIMMs For example no error occurs if memory branches 0 and 1 include four DIMMs or two groups and six DIMMs or three groups respectively m DIMMs installed in a specific memory branch should have the same capacity The server can operate as long as DIMMs of the same capacity are installed in each memory branch For example the server can operate if the total capacity of memory branch 0 is different from that of memory branch 1 m Run SETUP see Chapter 4 change parameters appropriately in the Sparing menu selected as shown below save the settings and exit from SETUP Advanced Memory Configuration Sparing m Install memory devices in the following order Group Group 3 Group 5 for memory branch 0 Group 2 Group 4 Group 6 for memory branch 1 The following sparing can be neither configured nor set m Sparing to anther memory branch m Specification of arbitrary memory devices as spare The group of the largest number within a specific memory branch can be specified as spare The table below lists examples of
178. the mass storage device before setting the server If the mass storage device is RAID Controller configure the RAID System before running the NEC EXPRESSBUILDER Boot the system from NEC EXPRESSBUILDER DVD Select Load the optional driver into the EXPRESSBUILDER from the Top menu click Next Setting the driver disk for the mass storage controller Press the Perform button NOTE By choosing this option you can load the driver provided by CD ROM or floppy disk to proceed with the Express Setup Perform Express Setup with the following settings a When Enter RAID settings appears check Skip the logical drive creation b Select Apply OEM Disk for Mass storage device Copy the driver for the mass storage device in the Express Setup Insert the floppy disk attached the mass storage device into the floppy disk drive Continue the Express Setup referring to messages displayed on the display 5 36 Installing the Operating System with Express Setup This page is intentionally left blank Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER 6 2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER referred to as EXPRESSBUILDER hereinafter helps you install the Operating system the Management software or use the maintenance utilities
179. time clock error again If the same error occurs 0271 Check date and time setting successively in spite of the resetting contact your service representative 0280 Previous boot incomplete Default Start the SETUP to provide the setting configuration used again 0281 Memory size found by POST differed from Initialize EISA CMOS EISA CMOS 02D0 System cache error Cache disabled The cache cannot be used Contact your service representative 8 6 Troubleshooting Error Error message Recommended Action code 02D1 System Memory exceeds the CPU s caching Contact your service representative limit 02F4 EISA CMOS not write able 02F5 DMA Test Failed 02F6 Software NMI Failed 02F7 Fail safe Timer NMI Failed 0611 IDE configuration changed Check IDE configuration 0612 IDE configuration error device disabled 0613 Com A configuration changed Check COM A configuration 0614 Com A config error device disabled 0615 Com B configuration changed Check COM B configuration 0616 Com B config error device disabled 0B22 Processors are installed out of order Request the maintenance to replace the CPU 0B28 Unsupported CPU detected on CPU socket Make sure that the server supports the 1 CPU If you are not sure contact your 0B29 Unsupported CPU detected on CPU socket service rep
180. tion step follow the procedure below 1 Follow the message to take Windows Server 2003 CD ROM out of the optical disk drive 2 Follow the message to insert Windows Server 2003 Service Pack 2 into the optical disk drive IMPORTANT If you install Windows CD ROM that contains Service Pack 2 to your system you do not have to apply Service pack 2 again Windows Server 2003 and selected applications will be installed automatically and rebooted several times After rebooting it logs on to the system automatically 20 Ifyou install Microsoft Windows Server 2003 R2 insert Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows Server 2003 R2 Enterprise Edition DISC 2 into the optical disk drive after the OS installation Hereinafter proceed operations according to the message When the installation has finished remove Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows Server 2003 R2 Enterprise Edition DISC 2 from the optical disk drive and restart the system Now the Setup using Express Setup has completed Installing the Operating System with Express Setup 5 19 INSTALLING AND SETTING DEVICE DRIVERS Follow these steps to install and configure the device drivers PROSet NOTE All of the operation that related to Intel PROSet is must be executed by administrator privileges Operation by Remote Desktop Connection is prohibited Without changing any parame
181. urer to see if this mix of processors iz supported Data Bytes C Words 0000 00 00 00 00 o1 00 d4 00 0008 00 00 00 00 29 00 00 40 0010 02 00 00 00 29 00 00 40 0018 00 00 00 00 00 00 00 00 0020 00 00 00 00 00 00 00 00 E Upgrading Your Server 9 37 Installation Take the following steps to install the CPU 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Remove the logic cover and drive cover 4 Remove the processor duct from the chassis IMPORTANT Make sure not to damage the internal cables gt S a Wz ra s EP Cig el d 5 Locate the CPU socket which you are going to install CPU 6 Remove the protective socket cover from the load plate IMPORTANT Do not discard the protective socket cover Always replace the socket cover if the processor is removed from the socket 9 38 Upgrading Your Server 7 Open the socket lever by pushing the lever down and away from the socket 8 Lift the load plate IMPORTANT Do not touch the socket contacts 9 Remove the processor from the protective cover IMPORTANT m Hold the processor only at the edges being careful not to touch the bottom of the processor Do not discard the protective processor cover m Always replace the processor cover if the process
182. ver with the hard disk drive removed install the dummy tray in the vacant slot to ensure the cooling efficiency 6 Install the front bezel you removed in step 2 9 16 Upgrading Your Server 2 5 inch Hard Disk Drive 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Push the lever to unlock and open the handle IMPORTANT Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running 4 Firmly hold the handle and hard disk drive and pull out the hard disk drive 5 Ifusing the server with the hard disk drive removed install the dummy tray in the vacant slot to ensure the cooling efficiency 6 Install the front bezel you removed in step 2 Upgrading Your Server 9 17 Notes on Replacing Hard Disk Drives in the RAID System When the hard disk drives are in the RAID System you can restore the state before an error using the auto rebuild feature that stores the data in the old hard disk drive into a new one The auto rebuild feature is available for the RAID1 RAIDS or RAID6 Auto rebuild is carried out when you hot swap a failed hard disk drive with a new one replace the disk while the server is powered While auto rebuild is in progress the DISK LED flashes green and amber alternatively to indicate it
183. work boot fails or the server is not found on the network Is the cable connected properly Connect the proper cable to the network port on the rear of the Express server In addition make sure that the used cable conforms to the network interface standard Is BIOS configuration correct The internal LAN controller may be disabled with the BIOS SETUP utility of the server Check the setting with the BIOS setup utility Have the protocol and service already configured Install the distinctive network driver for the server Make sure that the protocol such as TCP IP and services are properly specified Is the transfer speed correct Open the network property dialog box in control panel to specify the link speed and duplex value the same as the value specified for HUB Service is not installed Adjust the computer name to 14 characters or less and then install the Telnet Service according to lt How to install the Telnet Service gt lt How to install the Telnet Service gt 1 Click Run on Start menu 2 Type tlntsvr service in the Open box and click OK 3 Click Start menu point to Control Panel and click Computer Management and then click the Services to specify whether the Telnet Service is registered When the installation of Telnet Service is finished there is no problem if the computer name is set to 15 characters or more Power ON OFF Wake On LAN feature does not work
184. y 5 10 Installing the Operating System with Express Setup INSTALLING THE WINDOWS SERVER 2003 Express Setup proceeds the setup by selecting or inputting several parameters on the wizard You can also save the parameters to a floppy disk as a parameters file 1 2 3 Turn the power of peripheral device on and then turn on the server Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the server The system will boot from the DVD ROM and NEC EXPRESSBUILDER starts Select OS installation default from the boot selection menu If you do not hit any key OS installation is selected automatically The Top menu will appear Select Perform the Express setup from the Top Menu click Next NEC EXPRESSBUILDER ee O Step i gt Welcome to the NEC EXPRESSBUILDER writes as EXPRESSBUILDER at the following EXPRESSBUILDER helps you to install the Operating system Check the radio button and click Next If you want to install an Operating System or to build a RAID sub system select Perform the Express setup If you want to stop the operation of EXPRESSBUILDER select Exit EXPRESSBUILDER Perform the Express setup Create the OEM Disk for Windows Save or restore the configuration data of the RAID controller Load the opt
185. you click Perform in Start Express setup step Enter Enter Select Win Select Save Start Step network domai dows c m applica parameters Express protocol account ponents tions setup Now EXPRESSBUILDER gathered all of the parameters for the Express setup The Express setup will start when Perform button is clicked Back Top Perform Copy optional Mass Storage Driver module If you install optional Mass Storage Driver the message will be shown Insert CD ROM or floppy disk attached to the Mass Storage Driver and proceed operation according to the message Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message If you proceed the setup by using setup parameter file remove the floppy disk from the floppy disk drive Insert Windows Server 2003 CD ROM into the optical disk drive Agree Software License Agreement screen appears Read the contents carefully and click Yes if you do agree If you do not agree click No IMPORTANT m Ifyou do not agree to this agreement the setup terminates and Windows Server 2003 will not be installed m If NetWare Gateway and Client Service is specified to install the window to specify the details of NetWare Gateway and Client Service pops up on the first logon Specify the appropriate value 5 18 Installing the Operating System with Express Setup 19 Ifyou selected Install the Service Pack at Specify Medium Parti

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