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NEC Express5800/120Lf User's Guide

1. 1 Y A USB Port 4 USB Interface connector Figure B 1 Front External Device Connector Location B 2 Connectors A FE ey dee eee aS Ses 222555 TN ex SSX 9 do Nae EM e alal 3E M Oo E B LLL Je ED Ba Sec coo occ Jel Ji t HEH HEH EH He oF 2 2 t Vy O09 0059 055 9 A Sd amp g HiHi Her 75 i OBO 008 or EEH E i HHHH He E T hs 5 2 cnn i p DH mo uj 2 Se dl G C al Le HEA Des BEE ET 2 1 B A External SCSI Port External SCSI Ultra160 SCSI 68 pin connector B Serial Port 2 Serial port 9 pin connector C Parallel Port Printer port LPT1 25 pin parallel port connector D RJ45 LAN
2. 2 0mm m4 2 4 6 8 10 12 OQ 6 13 57 911 B CN59 Figure 3 1 System Board Jumpers Configuring Your System 3 23 Table 3 3 Password CMOS System Board Jumper Summary Jumper On Off Jumper Function default in bold What it does at system reset 1 2 CMOS clear Off Protect Preserves the contents of CMOS On Erase Clears CMOS 3 4 Password disable Off Enable Enables password protection On Disable Disables the password 5 6 Reserved Off Not Used Do Not Change 7 8 Reserved Off Not Used Do Not Change 9 10 Reserved Off Not Used Do Not Change 11 12 Spare Off Not Used On Spare Provides a spare jumper Table 3 4 CPU Speed Select Jumper Options CPU CPU Speed Select Jumper Settings Speed 1 0 GHz 1 26 GHz 1 33 GHz 1 40 GHz 1 46 GHz 1 53 GHz 1 60 GHz 1 2 Closed Closed Open Open Open Open Open 3 4 Open Closed Closed Closed Open Closed Open 5 6 7 8 Open Open Closed Open Open Open Closed Closed Open Closed Closed Open Closed Closed Jumper pins 9 10 and 11 12 open Setting shown in Figure 3 1 Not all CPU speeds are qualified and suppo
3. DOOOOOOO00 Oo EID ELT p000000000 000000 g 9 o lo amp y p dis E o L io Gyr foc hi 2 fe o TIT E o io E 1 f 1 O O O O f o9 o vo Gy D fo oooo S 0000 io y Bngnggnggeeusabnusgoen eno nunummnunnu ooo ooooog SOS 0080 Sood Goo eo eos Go e SOOo 00000 ooo oo ooooo ooo oooooo 000000000 0000000000000 000000 1 lo X Figure 4 34 SCSI Disk Drive Installation Scheme m The suggested hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Top 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk 3 5 Fifth Hard Disk Bottom 4 Upgrading Your System 4 37 m Always install a disk carrier tray in an empty disk drive bay to maintain proper cooling Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are installing SCSI hard drives However we recommend that you do all procedures in this chapter only at an ES
4. N CAUTION Operating your system with the side cover removed can damage your system components For proper cooling and airflow always replace the top panel before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 5 2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Are the system power cords properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac a NEMA 6 15R outlet 200 240 Vac or an UPS that meets the power specifications of the system Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the ON pos
5. 1 17 DENG bd 1 17 AC Link Mode Ceca tt a 1 18 Remote Power On Wake ON LAN Function eesseeeeeeeeeeeeer ene 1 18 System Security ctae im eie a tee Ere eae ie eerte ebraica 1 19 Security with Mechanical Locks and Monitoring 1 19 Software Locks via the System Setup 1 19 Reconfiguratioti 4 niente Ro re rre QUT He PR TI 1 19 Contents iii 2 Setting Up the System OVERVIEW tee ESTER Honc teases er e AF RESET Gy eae 2 2 Selecting a 5 ne 2 2 Unpacking the Systeme sre Por lavas an teo ER D atus 2 3 Rack Mount Subsystem Assembly sess eere enne 2 4 You xai et tl tt ete e ne e i dedit aea 2 4 Static Precautions pent te ic ER rte roter e e PE P Monten 2 4 Preparation ale tede ds 2 5 Aissethbly Ep t TEA ea eH ce 2 5 Attaching the Rail Assembly Mounting Brackets to the Rack Cabinet 2 7 Installing the Server into the System 2 8 Getting Familiar with the System eessesesssesseeeeeeenen nennen nnns 2 10 Front View with Front Door Closed 2 10 Opening the Front RO YE e RN SERRE e FRI evo LR eh eun 2 11 Front View Non Hot Swap SCSI Drive Bays esses 2 12 Front View
6. 1 8 System Overview System Board Features The system board Figure 1 6 offers a flat design with the processor and memory subsystems residing on the board This figure shows the major components on the system board The following subsections describe the system board major components A OUOZzr xc c rIr0nmoou m B F H A C G I me o o HH M E GG J FF EE K Ui Yt o L M BB N AA o I R S T J t J X W V U Rear exhaust fan connectors fan5 and fan6 S Lithium backup battery Main power connector T Buzzer Auxiliary power connector U Media bay or external SCSI connector SCSI B CPU1 fan connector V Serial COM 2 connector Primary processor connector CPU1 Internal SCSI HDD bay connector SCSI Secondary processor connector CPU2 X Intrusion switch connector CPU 12 Volt power connector Y 64 bit G6MHz PCI slots for add in boards Memory DIMM slots Z 32 bit 33MHz PCI slots for add in boards USB connector fron
7. W SCSI drive bays accessible from the front of the chassis m High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed m Embedded PC compatible support serial parallel mouse keyboard diskette USB LAN and video m Integrated onboard ATI RAGE XL Video Graphics Array VGA controller with 4 MB of video memory Adaptec AIC7899W SCSI controller providing dual channel Ultra 160 SCSI interfaces 1 4 System Overview Integrated onboard Network Interface Controller NIC a dual Intel 82550 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with two RJ 45 Ethernet connectors Dual channel enhanced IDE controller secondary channel supported only Two 5 4 inch removable media expansion bays IDE 24X CD ROM drive and 3 42 inch diskette drive Four integrated universal serial bus USB ports Hardware monitors temperature fans and voltage and software monitors to indicate failures Chassis that supports a single power supply for non redundant non hot swap systems Keylocked front cover and two intrusion sensor switches for the front and rear of the chassis Easy access to all parts for service Redundant Hot Swap System Your redundant hot swap system features the following major components Single or dual high performance Pentium III processors in a socket 370 FCPGA2 package 256 MB
8. m Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has a 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities 1f you are unsure of the type of power cord to use in your country The voltage change o
9. 15 Reinstall the setscrew in the threaded hole Be sure to push the bracket slot up against the setscrew before you tighten it If this is not done the bracket may interfere with an adjacent bracket 16 Connect any external cables if they are needed to the installed option board 17 1f you installed a full length PCI board you must also align the rear edge of the PCI board with the guide slots located in the fan cover see Figure 4 26 removed in step 4 above Then reinstall the fan cover see nstalling the Fan Cover earlier in this chapter A Fan module B Fan cover C PCI board guide slots Figure 4 26 Installing a Full Length Option Board 18 If applicable reinstall all components removed earlier in step 5 and step 6 19 Replace the left side access panel and close the front door 20 Plug in the system power cord and power on the system Upgrading Your System 4 27 Removing an Option Board Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the left hand side access panel as described earlier in this chapter 4
10. EXPRESS5800 120Lf NEC 11 User s Guide a H EXPRESS5800 120Lf User s Guide m B m m B m Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computers Inc and or its licensors NEC Computers Inc and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC Computers Inc product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc is prohibited Trademarks INTEL is a registered trademark of Intel Corporation MS DOS is a registered trademark of Microso
11. Temperature 50 to 95 F 10 to 35 C Relative humidity 2096 to 8096 non condensing PS 2 style 6 pin mini DIN keyboard connector PS 2 style 6 pin mini DIN mouse connector Four USB 4 pin port connectors Two serial 9 pin port connectors Parallel printer 25 pin port connector Two RJ 45 10Base T 100Base TX Ethernet port connector SVGA 15 pin port connector Ultra160 SCSI device 68 pin port connector option Four 64 bit PCI bus 66 MHz slots Two 32 bit PCI bus 33 MHz slots One CD ROM drive One 3 1 2 inch floppy diskette drive Up to two 5 1 4 inch removable devices Five non hot swap SCSI HDD bays or five hot swap HDD bays and five optional hot swap HDD bays Intel Pentium III Processor Clock rate 1 0 1 26 GHz 256 KB 512 KB L3 A 2 Technical Specifications Table A 1 Server Unit Technical Specifications Continued Item Specification Optional Processor Support Chipset Graphics Fast Ethernet Integrated On board Controller SCSI Controller Real time Clock Battery Peripheral Controller Memory Board Keyboard Mouse Power Supply System Power Upgradeable from one to two processors ServerWorks ServerSet III HE SL CSB5 ATI RAGE XL 4 MB VRAM Resolutions 640x480 800x600 1024x768 1280x1024 Colors 16 Meg 640x480 800x600 64K 1024x768 256 1280x1024 Dual Intel 82550 10BASE T 100BASE TX network controller with two RJ 45 Ethernet connecto
12. Cannot be enabled unless at least one password is enabled Determines if power switch functions from front panel Configuring Your System 3 13 Server Menu Choices or Feature Display Only Description Your Setting System Selects sub menu Management Console Selects sub menu Redirection Service Partition Type Clear Event Log Assert NMI on PERR Assert NMI on SERR FRB 2 Policy Boot Monitoring Thermal Sensor BMC IRQ Post Error Pause AC Link 1 to 255 Enter Disabled Enabled Disabled Enabled FRB2 Disable Disable Immediately Never Disable Allow 3 Failures Disabled Enabled Disabled Enabled IRQ11 IRQ5 IRQ10 Disabled Disabled Enabled Power On Last State Stay off Displays the partition type of the Service Partition the default is 12h If selected the System Event log will be cleared immediately If enabled PCI bus parity error PERR is enabled and is routed to NMI If enabled PCI bus system error SERR is enabled and is routed to NMI Controls the policy of the FRB 2 timeout This option determines when the Boot Strap Processor BSP should be disabled if FRB 2 error occurs Determines when FRB2 stops Enable or Disable the Boot Monitoring Feature Determines whether the temperature sensor monitoring function is enabled or disabled Indicates the IRQ of the BMC interrupt If enabled the boot is stopped when Post error occur
13. Embedded SCSI LAN and VGA eene 3 9 PCL Slot Submenu reet P 3 9 VO Device Peripheral Configuration Submenu essen 3 10 Advanced Chipset Control Submenu seen 3 11 PCL D vice Submenu rire mee e e rre 3 11 Security Metu indt erbe Bhs receded edb ashe ars tabteneia dedu lees 3 12 Security Menu continued nennen enne nnne 3 13 Server Menus nee nue dene niii tee etes 3 14 System Management Submenu sse eene 3 15 Console Redirection Submenu eese 3 16 Bo0tM6nU iie eg eiae Hee glo e cere cob Rd 3 17 Boot Device Priority Men cerit te tei rte tret ia o edere aed 3 17 Hard Drive Selections zc ett dts sre do RR NE er esee oes 3 17 iv Contents Removable Drive Selections eese eene eene nnne enn 3 18 Exit Mens te veliesse nsa babes b Ios 3 18 SCs iSelect Utility inire de e E PRI ARE RUE Ir eas 3 19 Running the SCSISelect Utility eesessesseseeeeeeeeeenr enne ener 3 19 Adaptec SCSI Utility Configuration Settings esses 3 20 Exiting Adaptec SCSI ener enne enne 3 21 Configuring the RAID Controller essere enne ener enne 3 22 Configuring System Board Jumpers sse eere enne 3 23 Before You Begin ente atate at stre atte hae
14. Hot Swap SCSI Drive Bays sess 2 14 Front View Rack Mount Systems 2 16 hori PEE 2 17 Status LED Indicator Descriptions esses enne ener nns 2 18 Making Connect Ons UE 2 21 Connecting the Power Cord eec eene e R eere ien 2 21 Using the System ee ete nette t iei tee teen Ue ie het ded 2 22 Opening the Front Door of the Tower Cabinet 2 2 23 Powering On Y our nehm e rect er Eee 2 23 Powering Off the Server System sse eene 2 24 Forcing a Power Shutdown essen nnn 2 24 3 Configuring Your System Configuring Y out Systemes i ovest rt e qe e a dee RS 3 2 BIOS SetupUtility 5 teer tte oce tt tee teu eher reet Hago Ere Sindh wiv et wel coder ives 3 3 Using the BIOS Setup Utility 3 3 BIOS Setup Configuration Settings eese nennen 3 4 Main Mente tete ie e arie aide EH e HR I ORE Blea 3 5 Primary and Secondary Master and Slave IDE 3 6 Primary and Secondary Master and Slave IDE Submenus continued 3 7 Processor Settings Submenu sse eee nennen 3 7 Advanced Menuism RIED 3 8 Memory Configuration Menu ssessseseeeeeeer enne ener enin enne 3 8 PCI Configuration Menu 3 9
15. Ifyou are removing a full length PCI board remove the fan cover See Removing the Fan Cover earlier in this chapter 5 Perform this step only when a PCI board is being removed in slots 1 2 and 3 and the external SCSI cable is plugged into the system board Tag and disconnect the external SCSI cable connector plugged into the system board and move it out of the way temporarily 6 Perform this step only when a PCI board is being removed in slots 5 and 6 Remove the two screws securing the serial COM2 cable connector assembly to the rear of the chassis and move it out of the way temporarily See Figure 4 23 7 Disconnect any cables attached to the option board you are removing 8 Remove and save the option board retaining bracket setscrew 9 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 10 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue 11 Insert an expansion slot connector cover into the vacated slot 12 Install an expansion slot cover over the vacant slot using the previously removed setscrew 13 If applicable reinstall the fan cover See Installing the Fan Cover earlier in this chapter 14 If applicable reinstall all components removed earlier in step 5 and
16. Jumper to the original setting 8160 Mismatch Processor Processor mismatch Check the frequency of the CPU If it is Speed detected on unknown contact your service Processor 1 representative 8161 Mismatch Processor Processor mismatch Speed detected on Processor 2 5 20 Problem Solving Table 5 2 Post Error Beep Codes Beeps Error Recommended Action 1 2 2 3 ROM Checksum Error Call your service representative 1 3 1 1 DRAM Refresh Test Error Check if memory DIMMs are installed correctly If the same error still occurs call your service representative 1 3 1 3 Keyboard Controller Error Check keyboard If the same error still occurs call your Service representative 1 3 3 1 Memory Not Detected or Incorrect Check if memory DIMMs are installed correctly Change DIMM Type memory DIMM s If the same error still occurs call your Service representative 1 3 4 3 All Memory Group Errors Check if memory DIMMs are installed correctly If the same error still occurs call your service representative 2 2 3 1 Illegal Interrupt Test Error If the same error still occurs call your service representative 1 2 Video BIOS Initialization Error If the same error still occurs call your service representative 1 2 Option ROM Initialization Error If the same error still occurs call your service representative Problem Solving 5 21 POST Error Code Hardware References The following hardware illustrations show the devi
17. Sleep Mode ACPI The SLEEP mode switch on the front of the server is used for saving power If the SLEEP mode switch is pressed then the server enters into the sleep state the Drive Bay Power lamp and the Power lamp will blink simultaneously In the power saving mode the memory data and the states of the jobs are kept unchanged In addition the server in the power saving mode can accept accesses to hard disks from other machines on the network and perform other network jobs Sleep mode requires an operating system that supports its function Note Windows NT 4 0 does not support the Sleep mode function An Advanced Configuration and Power Interface ACPI aware operating system can place the system into a state where the hard drives spin down the system fans stop and all processing is halted However in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running Note ACPI requires an operating system that supports its feature N CAUTION Only when the AC power is disconnected is the system completely off System Overview 1 17 The sleep states are defined as follows 50 Normal running state W sl Processor sleep state No context will be lost in this state and the processor caches will maintain coherency s4 Hibernate or Save to Disk The memory and machine state are saved to d
18. the hard disks must be initialized If important data is saved on the hard disks used to constitute a disk array first back up the data on the other hard disks and then install the boards and configure the disk array More than one hard disk is required to configure a disk array Hard disks used in the disk array configuration should have the same disk revolution rate and capacity Up to four disk array controller boards can be installed in your server Several RAID Redundant Arrays of Independent Disks levels can be set for the newly installed disk array controller boards For details of the available RAID types data transfer rate and array configurations refer to the online documentation on the NEC EXPRESSBUILDER CD ROM that comes with your system or the vendor documentation that comes with the disk array controller The available capacity of the hard disks in the disk array configuration will be lower than the capacity of the hard disks in a standard configuration but the disk reliability is much improved On the Advanced menu of the BIOS utility SETUP under submenu Configuration set the parameter Option ROM Scan to Enable Upgrading Your System 4 29 m Replacement of a disk array controller board Use the configuration utility to restore the disk array configuration information in the disk array controller boards For details refer to the online documentation on the NEC EXPRESSBUILDER CD ROM that comes with
19. 1 13 D Diagnostic procedures 5 6 Disk array 1 15 E Error codes See POST Error messages 5 13 Exit menu configuring in setup 3 18 F Features system board 1 9 G Getting familiar with the system 2 10 H Hot swap hard drives 4 49 power supply 4 59 SCSI hard disk drive bay upgrade kit 4 51 Hot swapping 1 17 Hot swap system hard disk drive bays 1 3 power supply module 1 3 Indicators 2 18 Integrated peripheral configuration menu configuring in Setup 3 9 Intrusion detection 1 14 1 19 J Jumpers CMOS clear 3 24 CPU speed select 3 24 password 3 24 system board 3 23 L Lithium backup battery installing 4 12 M Main menu configuring in setup 3 5 Memory addresses 1 10 Monitoring system status 1 14 N Network controller 1 12 problems 5 12 Non hot swap system hard disk drive bays 1 3 power supply 1 3 Index 1 Overview 1 2 Password administrative 1 19 clearing and changing 3 26 user 1 19 POST error beep codes 5 21 error code hardware references 5 22 error codes and messages 5 13 Power on off switch does not turn off AC power 4 2 Power supply hot swapping 4 59 monitoring power state 1 14 Problems application software 5 11 beep code 5 9 bootable CD ROM not detected 5 12 CD ROM drive activity light 5 11 characters distorted 5 10 diskette drive activity LED 5 11 network 5 12 no characters on screen 5 10 PC
20. AC power off to this power supply unit Check condition only Power supply failure over voltage over Check condition temperature etc Current limit Check condition Flashing AC power is present with only standby None required normal Green outputs on Green Power supply DC outputs are on and ok None required normal Setting Up the System 2 19 Table 2 3 System Status Abnormal Conditions Status LED Description Response Off POST is in progress Wait for a while It lights in green a few seconds after completion of POST CPU error is detected Turn the server off and then back on If an error message appears during POST take note of the error message and contact your technical support representative CPU temperature error is detected Same Thermal Trip Watchdog timer has timed out Same Uncorrectable error is detected in the Same memory PCI system error is detected Same PCI parity error is detected Same CPU bus error is detected Same Memory dump request is being Wait until the memory dump finishes issued Green Memory or CPU is degraded Use the BIOS setup utility SETUP to locate the Flashing light Amber Steady light Amber Flashing light Temperature error is detected Voltage error is detected All power units failed Installation error is detected on a CPU CPU termination board or PCI board Cabinet cover removed Redundant power error is detected Fan alarm is
21. DUE Pee EE te eo ead 52 Static Precauti Ds oit ere eu Ea E TU ER e Ra ette eec abren 5 2 Troubleshooting Checklists esses eere enn enne enne 5 3 Initial System Startup ic e one rie codecs es em Pri tee D eee eects 5 3 Running New Application Software sse eene 5 4 After System Has Been Running Correctly essen 5 5 Di gnostic Procedures 13 aed et see e tse tar od eae Ee d 5 6 Error Checking o eveniret emo DER TH PE dendi 5 6 Troubleshooting eene eene ener ener 5 6 Preparing the System for Diagnosing Problems sese 5 6 Monitoring POST 5 7 Verifying Proper Operation of Key System Indicators sss 5 8 Confirming Loading of the Operating System sse 5 8 Specific Problems and Corrective Actions eene 5 9 Power LED Does en re ecd n Rc epe meets 5 9 Incorrect or No Code eene 5 9 No Characters Appear on Screen ccceccccesccesscessceeeeeeeeeeseeeneeeseeeseecsaecsaecaecesaeeeeenaees 5 10 Characters are Distorted or 1 5 10 System Cooling Fans Do Not Rotate sess eene 5 10 Diskette Drive Activity LED Does Not Light sess 5 11 CD ROM Drive Activity Light Does Not 1 5 11 Problems with Application Soft
22. Main Menu Feature Choices or Display Only Description Your Setting System Time System Date Legacy Floppy A Legacy Floppy B Hard Disk Pre delay Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Language HH MM SS MM DD YYYY Disabled 1 44 1 25 Mb 3 720Kb 3 5 2 88MB 3 5 Disabled 1 44 1 25 Mb 372 720Kb 3 5 2 88MB 3 5 Disabled 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds Selects sub menu Selects sub menu Selects sub menu Selects sub menu English US French German Spanish Italian Set the System Time Set the System Date Hidden if not detected Hidden if not detected Allows slower spin up drives to come ready Selects which language BIOS displays Note This feature immediately changes to the language BIOS selected Configuring Your System 3 5 Primary and Secondary Master and Slave IDE Submenus Choices or Feature Display Only Type Auto None CDROM User ATAPI Removable IDE Removable Other ATAPI Cylinders 1 to 2048 Heads 1 to 16 1 to 64 Sectors Maximum Capacity See description LBA Format Total Sectors Information Only LBA Format Maximum Capacity Information Only Disabled 2 Sectors 4 Sectors 8 Sectors 16 Sectors Multi Sector Transfer Disabled Enabled LBA Mode Control Description Your Setting Selects the type of device
23. Number if available Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 DIMM Slot 5 DIMM Slot 6 CD ROM Drive Diskette Drive Additional 5 25 Inch Peripheral Additional 5 25 Inch Peripheral Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Optional Hard Disk Drive 1 Optional Hard Disk Drive 2 Optional Hard Disk Drive 3 Optional Hard Disk Drive 4 Optional Hard Disk Drive 5 Optional RAID Controller Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 300 Watt Power Supply 350 Watt Power Supply Optional 350 Watt Power Supply 2 Equipment Log Index A AC link mode 1 18 ACPI feature 1 17 Administrative password 1 19 Advance menu configuring in setup 3 8 B Battery installing 4 12 BIOS identify revision level 5 23 using the setup utility 3 3 BMC 1 14 identify revision level 5 23 Boot menu configuring in setup 3 17 C Care and handling xiv Configuring system board jumpers 3 23 Configuring your system 3 2 Connectors external device connector pinouts B 2 keyboard and mouse pinouts B 4 parallel port pinouts B 6 RJ45 LAN port pinouts B 6 serial port pinouts B 4 USB port pinouts B 5 VGA video monitor port pinouts B 5 Controller IDE 1 12 keyboard and mouse 1 12 network 1 12 peripheral 1 13 SCSI 1 13 system board management BMC 1 14 video
24. Observe the following when using an automatic rebuilding function Do not turn the power off If power is turned off automatic rebuilding will not Start W Use an interval of 60 seconds or more between mounting and dismounting the hard disk drive m Ifa hard disk is being rebuilt do not replace the hard disk Expand Capacity Function Disk pack capacity can be expanded by adding a disk drive while the system is running This function is only supported if the server is in the disk array configuration mode This function does not utilize operations such as data backup pack reconfiguration initialization restoring the data or partition expansion If a hard disk is added under the operation of the Global Array Manager perform the following m After the hard disk is installed wait for about 60 seconds and click the Scan Device key Clicking the Scan Device key after the execution of the expand array operation will display the added disk correctly 1 16 System Overview System Functions The following subsections describe select system functions Hot Swapping Hot swapping allows a device to be replaced such as a hard disk drive while its power is on as listed below W Disk array system Any failed hard disk drive can be replaced while the system is running m Redundant power system When two power supply units are installed on the redundant power system a failed power supply can be replaced by hot swapping
25. SCSI Hard Disk Drive Bays 5 OR Five Disk Hot Swap SCSI Hard Disk Drive Cage Optional Five Disk Hot Swap SCSI Hard Disk Drive Cage Diskette Drive Front Multi Speed System Input Fans 2 System Board PCI Board Slots 6 Pentium 1 Processors 20 Processor is optional Rear Multi Soeed System Exhaust Fans 2 System Power Supply Non Redundant Non Hot Swap System or System Power Supply Module Redundant Hot Swap System Memory DIMM Sockets 6 Figure 1 5 System Chassis System Overview 1 7 Power Supply Your server may be configured with one power factor correction PFC 300 Watt power supply for non redundant non hot swap systems or two 350 Watt thin power supply units for redundant hot swap systems Each power supply unit has auto ranging inputs that select 100 120 Vac or 200 240 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media W A front panel bay for mounting the standard 24X slim CD ROM drive Two 5 25 inch removable media front panel bays for mounting half height 5 25 peripheral devices optional tape drives e
26. SROM data read error OBB1 SMBIOS SROM data checksum bad OBCO POST detected startup failure of CPU 1 OBC1 POST detected startup failure of CPU 2 Access to SROM that contains the chassis information failed Access to FMEM sector that contains SDR information failed Possible BMC errors Read error of SROM data Checksum for the SROM data is incorrect CPU 1 failed to startup CPU 2 failed to startup All the functions other than the function of accessing to SMC through IPMB can be used This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative All the commands and functions other than the FRU command and the EMP function can be used This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative Contact your service representative to replace the failed CPU 5 18 Problem Solving Table 5 3 POST Error Codes and Messages continued Error Code and Message Description OBDO OBD1 OBD2 OBD3 OBD4 OBD5 OBD6 OBD7 OBD8 OBD9 OBDA OBDB OBDC OBDD OBDE OBE8 OBE9 OBEA 1st SMBus device address not acknowl
27. See Figure 4 45 Note If the drive comes with drive rails do not use them Remove any rails already attached 8 Using the four screws removed earlier attach the carrier to the drive 4 46 Upgrading Your System Hard disk drive Drive carrier Positioning rail Screws 4 gt Figure 4 45 Installing Hard Disk Drive into the Carrier 9 While holding the drive carrier align it so that it engages the guide rails in the drive bay See Figure 4 46 10 Push the drive carrier into the bay until the locking tab on the bottom of its handle engages in the bottom frame slot 11 Push the carrier handle up until the handle clicks and locks in place Upgrading Your System 4 47 1 b TERI S pg dd al Dan Es w o l Lae qx MM 1 ncorrect Correct ipsc F y 3 S N A 3 3 B U d B A B Zn E O H A Locking tab B Handle C Frame slot Figure 4 46 Installing a Hard Disk Drive into the Carrier 12 Close the front cover plug in the system power cord s and turn on the system 4 48 Upgrading Your System Swapping a Hard Disk Drive When you are swapping out a faulty hard drive you can determine which drive to remove by checking its SCSI d
28. Select the method for moving FPIO 1 data to from the drive This FPIO 2 field is informational only for FPIO 3 Type Auto This field is FPIO 4 updated to display only the FPIO 3 DMA 1 modes supported by the FPIO 4 DMA 2 attached device Ultra Mode Disabled Selects the Ultra DMA mode Enabled used for moving data to from the drive This field is informative only for Type Auto Processor Settings Submenu Choices or Feature Display Only Description Your Setting Processor Retest No If yes BIOS will clear Yes historical processor status Processor Speed Setting Processor 1 CPUID Information Only CPUID 06XX Not Installed Disabled Processor 1 L2 Cache Size Processor 2 CPUID Information Only CPUID Not Installed Disabled Processor 2 L2 Cache Size Information Only and retest all processors on the next boot Displays measured processor speed Reports CPUID for Processor 1 if present If empty reports Vacant If disabled by BMC reports Disabled Displays L2 Cache Size for Processor 1 Reports CPUID for Processor 2 if present If empty reports Vacant If disabled by BMC reports Disabled Displays L2 Cache Size for the next Processor Configuring Your System 3 7 Advanced Menu Feature Description Your Setting Your Setting Memory Configuration PCI Configuration I O Device peripheral Configuration Advanced Chipset Select sub menu Control Boot time Di
29. attached to the IDE channel If User is selected the user will need to enter the parameters of the IDE device cylinders head and sectors Number of cylinders on the drive This field is only changeable for Type User This field is informational only for Type Auto Number of read write heads on Drive This field is only available for Type User This field is informational only for Type Auto Number of Sectors per Track This field is only available for Type User This field is informational only for Type Auto Computed size of Drive from Cylinders Heads and Sectors entered This field is only available for Type User This field is informational only for Type Auto Total number of sectors on the drive that are addressable in LBA format Capacity of the drive while using LBA addressing This value may be higher than the Maximum Capacity above for drives bigger than 8 4 GB Specifies the number of sectors that are transferred per block during multiple sector transfers This field is informational only for Type Auto Enable Disable LBA instead of cylinder head sector addressing This field is informational only for Type Auto 3 6 Configuring Your System Primary and Secondary Master and Slave IDE Submenus continued Choices or Feature Display Only Description Your Setting 32 Bit I O Disabled Enabling allows 32 bit IDE Enabled data transfers Transfer Mode Standard
30. bit 1 12 PAPER END 4 Data bit 2 13 SELECT 5 Data bit 3 14 AUTOFD L 6 Data bit 4 15 ERROR L 7 Data bit 5 16 INIT L 8 Data bit 6 17 SLCT INPUT L 9 Data bit 7 18 25 GND B 6 Connectors Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals B backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Ba
31. detected Temperature alarm is detected Voltage alarm is detected Fan module removed degraded device and replace it as soon as possible Check if any fan inside the server has dust on it Make sure that fan cables are firmly connected If the lamp indication still does not change contact your technical support representative Contact your technical support representative Contact your technical support representative Re install the suspected device Re install the cabinet cover Contact your technical support representative Make sure fan cables are firmly connected If they are and the lamp indication still does not change contact your technical support representative Check if any fan inside the server has dust on it Make sure that fan cables are firmly connected If the lamp indication still does not change contact your technical support representative Contact your technical support representative Check that the fan modules are properly installed 2 20 Setting Up the System Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the BIOS Setup Utility For information on running the BIOS Setup Utility refer to Chapter 3 Configuring Your System of this User s Guide Refer to the previous figure Rear Features and C
32. et tee T Re REN EU Ip EE ket Re eee PR ERR Pee sudo 1 9 Pentium II PrOGCeSSOE ine errem re tenen e e er b e E 1 10 System Memory ii estie itn tene eee tipi de aptus 1 10 I Q ExpansiomsSlots zt aep eth Eten ges ie eor 1 10 Real Time Clock Calendar eee teinte ea i Per Pee Pega 1 11 BIS 1 11 TPE Controller 1 12 Keyboard and Mouse Controller sese 1 12 Network Controllers niit vetita ets teer 1 12 SCSI Controller inde e rie PEE SCOPE S e eaa E ERR PPS 1 13 Video Controller 2 2 3 0 GRE re hr cae ee aba EESTI ENS 1 13 Peripheral Controller ener eate eee a eie etie rien 1 13 Serial ee eaten coda re eee He qe te eee tede 1 13 Parallel etate tede teet me M RR bra edet ae e pe en Epit 1 13 External Device Conmectors ccccccesssesscesseeeseeeseeeseeeseeescecseecsaeeeseecsaecssecaeceaeseaeenaeens 1 13 System Board Management Controller BMC seen 1 14 DISK seem diede f e HEATED EUR 1 15 Automatic Rebuilding Function sees nnne 1 16 Expand Capacity Function eene nnne enne nnne 1 16 System PEunctiois ee EE d aee Pep eie te e t eode De epe ert bostes ree ed 1 17 Hot SWapping chiot etae et ee eme ra dete P e E edet tee 1 17 Sleep Mode endete ERR ER ere pee TRE RESP ER
33. from position 11 12 on jumper block 4 Install the spare jumper on position 3 4 Password Disable of the jumper block Refer to Figure 3 1 and Table 3 3 to find the location of this jumper Connect the power cord power on the system and while waiting for POST to complete press the F2 key to enter BIOS setup This automatically clears all passwords provided you exit and save the BIOS setup 6 Power off the system and remove the power cord 7 Remove the Password Disable jumper from pins 3 4 and store it in position 11 12 Replace the left side panel connect the power cord and power on the system To specify a new password run the BIOS Setup Utility as described earlier in this chapter Clearing CMOS Clear CMOS as follows 1 Power off the system and remove the left side panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system 3 Remove the spare jumper from position 11 12 on jumper block Install the spare jumper on position 1 2 CMOS Clear of the jumper block Refer to Figure 3 1 and table 3 3 to find the location of this jumper Connect the power cord power on the system and after POST completes power down the system and unplug the power cord 6 Remove the jumper from pins 1 2 and store the jumper on pins 11 12 7 Replace the left side panel connect the power cord and power on the system Press F2 at the prompt to run
34. function is enabled only when the following system requirements are met m Two CPUs are installed m Four or six memory DIMMs are installed A CPU or memory DIMM error may be viewed on the screen while POST is running or by entering BIOS Setup It may also be viewed when the ESMPRO Suite program is installed and operating System Overview 1 19 1 20 System Overview Setting Up the System Overview Selecting a Site Unpacking the System a Rack Mount Subsystem Assembly Getting Familiar with the System a Making Connections Connecting the Power Cord Using the System Overview This chapter describes how to select a site unpack the system assemble the rack mount system unit into a cabinet make cable connections and power on the tower based or rack mount system units Information on front and rear panel features switches and LEDs are also included in this chapter Selecting a Site The system operates reliably in a typical office environment Choose a site that is W Near grounded three pronged power outlets Note For the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region A WARNING Be sure the power service connection is through a properly grounded outlet N CAUTION When two power suppli
35. it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt xiv Using This Guide System Overview Overview System Chassis Power Supply Peripheral Bays SAF TE Logic m System Board Features Disk Array System Functions m System Security Reconfiguration Overview This server is a modular multiprocessing server based on the Intel Pentium II microprocessor family It is a solid performer and offers the latest technology The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc The server is available as a non redundant non hot swap system or as a redundant hot swap system and is conveniently housed and available as a tower based system see Figure 1 1 or as a rack mount system see Figure 1 2 that fits into a standard EIA 19 inch rack assembly Figure 1 2 Rack Mount System Front View 1 2 System Overview Your server may include a non redundant non hot swap power supply or redundant hot swap power supply module conta
36. mounting bracket and its rear rack mounting bracket is adjustable to fit between the front and rear vertical rails of the system rack 6 Select an appropriate location in the rack cabinet for the rack mount server To improve rack stability mount heavier items towards the bottom of the rack cabinet 7 Note When planning the server configuration for the rack cabinet you should consider the length of the cables that interconnect with system components Attaching the Rail Assembly Mounting Brackets to the Rack Cabinet 1 Attach the left side front and rear mounting brackets to the rack cabinet using two Phillips flange head screws supplied See 2 Attach the right side front and rear mounting brackets to the rack cabinet using two Phillips flange head screws supplied A Rack B Rail assembly Mounting holes Figure 2 3 Attaching the Mounting Brackets to the Rack Cabinet 3 Adjust and tighten the screws that attach the outer and inner brackets of each slide rail assembly together 4 Securely tighten all the Phillips screws installed in steps 1 through 2 above Setting Up the System 2 7 Installing the Server into the System Rack This section describes how to install your rack mount server unit into a standard EIA 19 inch rack cabinet A WARNING The non hot swap system can weigh up to 40 pounds 18 kg and the hot swap system can weigh up to 77 pou
37. of the BIOS setup utility during execution The POST check results should be checked in the following cases When the server is being used for the first time When the server appears to fail When the server beeps many times between power on and OS start up When an error message appears on the display unit Note For error messages that appear on the display unit refer to subsection POST Error Codes and Messages in Chapter 5 of this Guide Setting Up the System 2 23 CAUTION Always allow POST to complete before powering down your system If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have successfully powered on your system insert the EXPRESSBUILDER CD ROM into the CD ROM device reboot the system and follow the screen prompts to run EXPRESSBUILDER Powering Off the Server System When server system power is on pressing the power on off switch on the front panel of the server turns the power off To turn the server system power off 1 Shutdown the operating system OS 2 Press the power on off switch on the front panel of the server see Figure 2 7 The power on LED goes out 3 Power off the peripheral devices Note If the server power cord is connected to a power control unit such as an UPS Uninterruptible Power Supply refer to the UPS user s guide for proper power off procedures Forcing a Power Shu
38. pairs each providing 72 bits of buffered two way interleaved memory 64 bit main memory plus ECC Your system may include from 256 MB to 6 GB of memory using up to six DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory I O Expansion Slots The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing PCI expansion slots The system board has four 66 MHz 3 3 V PCI connector slots Figure 1 7 A and C that can accommodate 64 bit PCI cards and two 33 MHz 5 0 V PCI connector slots Figure 1 7 B that can accommodate 32 bit PCI cards PCI features m Bus speed up to 66 MHz Slots 1 2 5 and 6 3 3 V signaling m Bus speed up to 33 Mhz Slots 3 and 4 5 0 V signaling 32 bit memory addressing m Burst transfers up to a peak of 528 MB s 64 bit 66 MHz PCI 8 16 32 or 64 bit data transfers m Plug and Play ready m Parity enabled 1 10 System Overview Figure 1 7 PCI Connector Slots Real Time Clock Calendar The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock lithium battery provides power backup for the real time clock BIOS A BIOS an
39. port on a system that includes the non hot swap SCSI disk drive bays Note For rack mount systems an additional feature is provided on the front panel consisting of a blue ID LED and ID toggle switch to indicate which particular chassis among several in a rack configuration is being serviced See Front View Rack Mount Systems Only later in this chapter DEC4 dod od aE OP ne aa d Figure 2 7 Front System Controls Indicators and I O Port Non Hot Swap Bays 2 12 Setting Up the System mo gt Load eject button CD ROM reader Activity LED CD ROM reader Eject button inch diskette drive Activity LED 3 inch diskette drive USB port Status LED Power Sleep Status LED Hard drive activity Power button Sleep Button LAN 2 activity LED LAN 1 activity LED Reset button Press to load CD and eject CD When lit CD ROM reader is in use Press to eject diskette When lit diskette is in use Front USB connector When green the system is ready See Table 2 1 for a list and description of the system LEDs When green power is present in the system and system is not in Sleep Mode See Table 2 1 for a list and description of the system LEDs When green hard drive is acti
40. reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system assemble the rack mount subsystem make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the SCSISelect Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards peripheral devices and redundant power supply Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A Specifications provides technical specifications for your server unit Appendix B Connectors provides pin information about the external device connectors of your server unit Glossary defines the standard acronyms and technical terms used in this manual Equ
41. representative to replace the board indicated in the system event log Contact your service representative Problem Solving 5 19 Table 5 3 POST Error Codes and Messages continued Error Code and Message Description Action OBE8 IPMB device address IPMB errors Contact your service representative not acknowledged OBE9 IPMB device error detected OBEA IPMB timeout 8100 Memory Error detected Memory DIMM errors Contact your service representative to in DIMM group 1 replace the two DIMMs in the relevant group 8101 Memory Error detected in DIMM group 2 8102 Memory Error detected in DIMM group 3 8120 Unsupported DIMM detected in DIMM group 1 8121 Unsupported DIMM detected in DIMM group 2 8122 Unsupported DIMM detected in DIMM group 3 8130 Mismatch DIMM See the labels put on the DIMMs to make detected in DIMM sure that the DIMMs of the same type are group 1 installed in groups If DIMMs of different f types are installed in one or more groups 8131 Mismatch DIMM contact the service representative to detected in DIMM replace DIMMs properly group 2 8132 Mismatch DIMM detected in DIMM group 3 8140 DIMM group 1 with Contact your service representative to error is enabled replace the two DIMMs in the relevant group 8141 DIMM group 2 with error is enabled 8142 DIMM group 3 with error is enabled 8150 NVRAM Cleared By NVRAM clear Turn off the power Then change the jumper
42. screen m The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following m Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Incorrect or No Beep Code Check the following m Is the speaker or buzzer operating If the system operates normally but there was no beep the speaker or buzzer may be defective contact your service representative for assistance Record the beep code emitted by POST and see the Messages and Beep Codes section found later in this chapter Problem Solving 5 9 No Characters Appear on Screen Check the following m Is the keyboard working Check to see if the Num Lock light is functioning m Is the video display monitor plugged in and turned on W Are the brightness and contrast controls on the video monitor properly adjusted W Are the video monitor switch settings correct 15 the video monitor signal cable properly installed m Is the onboard video controller enabled If you are using a video controller board verify that the video controller board is fully seated in the its connector If there are still no characters on the screen after you reboot the system contact your service representative or authorized
43. step 6 15 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter 16 Plug in the system power cord s and turn on the system 4 28 Upgrading Your System Installing a RAID Controller Board The functions of a disk array controller are described Table 4 1 Table 4 1 Functions of a Disk Array Controller Function Description Level Support RAID levels RAIDO RAID1 RAID5 and RAIDO 1 Hot plug Allows a hard disk to be replaced while the system is running depending on RAID level and system configuration Auto rebuild After the defected hard disk is replaced with a new one the data saved in the Expand capacity defected hard disk is automatically recovered from the data saved in the remaining hard disks depending on RAID level The addition of a hard disk without system interruption can automatically expand the area in which disk arrays are available Please note the following when installing and configuring a disk array Disk array controller boards are easily affected by static electricity Handle the disk array controller board only after making body contact with the metallic frame section of the server chassis in order to discharge the static electricity from your body Also never make contact with terminals and components on the disk array controller board using your bare hands To change the disk array configuration or the RAID level
44. the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down See Figure 4 48 N CAUTION Drive manufacturer s caution against moving a disk drive that is still spinning because of possible damage to the drive m Remove the carrier from of the drive bay Figure 4 48 Removing the Disk Carrier Tray 4 Install the replacement drive carrier with drive into the bay as follows W Open the disk carrier handle lock m While holding the drive carrier align it so that it engages the guide rails in the drive bay See Figure 4 46 m Push the carrier handle up until the handle clicks and locks in place 5 Close the front door on the system If necessary configure the system as described in Chapter 3 Configuring Your System Note In the disk array configuration the auto rebuild function can be used The auto rebuild function can record the information saved in a defected hard disk drive into the new replaced disk drive in order to recover the server to the state before the fault occurrence The auto build function is valid for disk arrays set to RAID1 RAID5 or RAIDO 1 The auto rebuild is automatically started by hot swapping a defected hard disk drive During the auto rebuild the hard disk drive individual SCSI drive activity fault LED is lit green or flashing amber 4 50 Upgrading Your System Installing the Hot Swap SC
45. the middle of detection of abnormal temperature Abnormal temperature was detected An error occurred during detection of voltage Abnormal system voltage was detected An error was detected during read of FAN sensor The displayed CPU is degraded Contact your service representative to replace the failed CPU The system is started forcibly because errors are detected on all CPUs Contact your service representative to replace the CPU Contact your service representative to replace the DIMM board Contact your service representative 5 16 Problem Solving Table 5 3 POST Error Codes and Messages continued Error Code and Message Description Action 0B7C The error occurred An error occurred while redundant Contact your service representative to during the redundant power supply was configured replace the power unit power module confirmation 0B7D The normal System is running on only one Contact your service representative to operation can not be power supply replace the power unit guaranteed with use of only one PSU 0B80 BMC Memory Test SRAM test error Shutdown and restart the server If the Failed error cannot be corrected contact your service representative 0B81 BMC Firmware Code CRC error occurred in BMC code Area CRC check area failed 0B82 BMC Core Hardware Hardware failure occurred in BMC Failure 0B83 BMC 1BF or OBF Possible BMC errors check failed OB8A BMC
46. this chapter 2 Open the front door of your system s cabinet For tower based systems see Opening the Front Door of the Tower Cabinet in Chapter 2 For rack mount systems you must remove the front panels of the system chassis 3 Shutdown the operating system OS 4 Press the power on off switch on the front panel of the server see Front View in Chapter 2 The power on LED goes out 5 Power off the peripheral devices 6 Unplug the system power cord s from the AC wall outlet s Note If the system power cord is connected to a power control unit such as an UPS Uninterruptible Power Supply refer to the UPS user s guide for proper power off procedures 7T Remove the left hand side access panel of the system chassis See Removing the Side Access Panel earlier in this chapter N CAUTION For proper cooling and airflow do not operate the system with the side access panel removed Always replace the panel before powering on the system 8 If present remove the protective plastic cover located over the top of the lithium battery see Figure 4 9 9 Insert the tip of a small flat bladed screwdriver or equivalent under the plastic tab on the plastic retainer see Figure 4 9 A 10 Gently push down on the screwdriver to lift the battery see Figure 4 9 B 11 Remove the battery from its socket see Figure 4 9 C 12 Dispose of the battery according to local ordinance 13 Remove the new lithium bat
47. with the four screws that come with the device as shown in Figure 4 31 Note If the drive comes with drive rails do not use them Remove any rails already attached Upgrading Your System 4 33 CAUTION When installing mounting rails on a removable device always use the screws that come with the device Using longer screws or those of different diameter may cause damage to the device Figure 4 31 Attaching the Device Mounting Rails 8 Install the media device into the bay as follows m Move any cables in the bay out of the way m Align the rails on the media device with the support guides in the bay m Slide the device into the bay until the slide rails are flush with the system 9 Secure the device to the system with the screws removed in step 4 above See Figure 4 32 13 TW mL AAS A Single height device B Double height device Figure 4 32 Securing a Removable Media Device 4 34 Upgrading Your System 10 Connect the SCSI interface cable see Figure 4 33 to the device System board SCSI connector Not used 5 25 inch device bay SCSI connector for slot 1 5 25 inch device bay SCSI connector for slot 2 Terminator Figure 4 33 SCSI Interface Cable 11 Connect the power cable to the device 12 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter 13 Plug
48. your system or the vendor documentation that comes with the disk array controller If a disk array controller is replaced use the proper utility to create new configuration information When more than one disk array controller board is installed in your system install the disk array controller board in the PCI slot with the highest boot priority system disk boot slot See Table 4 2 For example if four disk array controller boards are installed in PCI slots 2 through 5 the system disk should be connected to the board installed in PCI slot 3 Table 4 2 PCI Slot Boot Priority PCI Slot Number Boot Priority PCI slot 1 3 PCI slot 2 4 PCI slot 3 1 PCI slot 4 2 PCI slot 5 5 PCI slot 6 6 4 30 Upgrading Your System Use this procedure to install a RAID controller board 1 Install the RAID controller board into any PCI slot on the system board See Installing an Option Board earlier in this chapter 2 Cable the RAID controller board as described below m Remove the end of the SCSI interface cable 1 that is plugged into the Ultra 160 SCSI hard disk drive bay connector SCSI A on the system board See Figure 4 27 m Reinstall the end of the SCSI interface cable 2 just removed into the Channel 0 connector on the RAID board See Figure 4 27 Figure 4 27 Cabling the RAID Controller Board Install one end of the disk array controller DAC LED cable into the LED cable co
49. 0 pin single connector attachment SCA connector Each drive must be installed in a carrier Note To order a hard disk drive contact your sales representative or dealer m If installing new drives follow an installation scheme starting with the right most drive Fill the bays right to left 1 through 5 See Figure 4 42 goagaadaogoo DESE LETELA LEDI Un joco ppdaadogapoo i oo e 1 aocugdgasudao I TF TETERET ll Figure 4 42 SCSI Disk Drive Installation Scheme m The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Right 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk 3 5 Fifth Hard Disk Left 4 Upgrading Your System 4 43 m Always install a disk carrier tray in an empty disk drive bay to maintain proper cooling individual SCSI drive activity fault LED amber light is on steadily this indicates that the drive has been flagged as faulty by the RAID host controller Follow the procedure described in this section to remove the faulty drive and swap in a good one amp Note ESD can damage disk drives bo
50. 00000 r SEU A System chassis rear view A System chassis rear view B Non Redundant Non Hot Swap B Redundant Hot Swap Power Supply Module Power Supply Non Redundant Non Hot Swap Power Supply Redundant Hot Swap Power Supply Module Figure 1 3 System Power Supply and Power Supply Module System Overview 1 3 A i A B Se eee E B T TESE A System chassis front view A System chassis front view B Non Hot Swap Hard Disk Drive Cage B Hot Swap Hard Disk Drive Cage Non Hot Swap Hard Disk Drive Bays Hot Swap Hard Disk Drive Bays Figure 1 4 SCSI Hard Disk Drive Bays As application requirements increase you can expand your server with an additional processor additional memory add in boards and peripheral devices tape devices CD ROM and hard disk drives Non Redundant Non Hot Swap System Your non redundant non hot swap system server features the following major components m Single or dual high performance Pentium III processors in a socket 370 FCPGA2 package 256 MB to 6 GB of ECC SDRAM two way interleaved memory using up to six DIMMs W Six PCI expansion slots for add in boards four 64 bit 66MHz and two 32 bit 33MHz slots
51. D workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts Installing a Hard Disk Drive 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the left hand side access panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 4 Remove the fan cover See Removing the Fan Cover described earlier in this chapter 5 Remove the disk carrier tray from the bay where you are installing the hard disk drive The disk carrier tray is released by removing the two screws holding it in place see Figure 4 35 go000000 JjJO00000000 Oo000000 _ o00000000000 c L T go0000000 oo00000000 oo00000 o000000 00000 000 0000 DOO 000000 oo000000 7 0000000000000 00000000 000000000 ITAA AMMA AAA 0000000000000 00000000 ooo 9 000000000 foo ooo e 11 72 Figure 4 35 Rel
52. DIMMs you must start with the highest number occupied DIMM sockets on the system board amp Note DIMMs are always added in pairs in the ascending order of DIMM socket numbers 1A 1B 2A 2B TTTTTTT 3B 3A 1A DIMM 1 A 1B DIMM 1 B 2A DIMM 2 A 2B DIMM 2 B 3A DIMM 3 A 3B DIMM 3 B DIMM Group 1 DIMM Group 2 DIMM Group 3 Figure 4 18 DIMM Locations on the System Board 4 20 Upgrading Your System Installing DIMMs 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the left hand side access panel as described earlier in this chapter 4 Locate the appropriate DIMM sockets on the system board see Figure 4 18 Remove the DIMM connector cover from its socket see Figure 4 19 Save the DIMM connector cover for future use Note If you are replacing a DIMM you must first remove the DIMM from its socket see R
53. Fan Cover To install the fan cover perform the following procedures 1 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 2 Insert the fan cover on top of the fan module and push it in until it is fully seated Make sure the fan cover is oriented for the direction of air flow and that the fan cable coming from the fan module is not restricted in any way The fan cable must be routed through the slot in the fan module See Figure 4 5 Note Ensure that the cover is installed properly and securely A Fan cable B Fan module slot C Fan module D Fan cover Figure 4 5 Fan Cable Routing Upgrading Your System 4 7 3 Check and make sure that the I C cable is routed through on the inner side of the fan cover If the cable is not routed properly the side cover will not install correctly See Figure 4 6 Incorrect Correct A Fan cover B Diskette cable Figure 4 6 Diskette Cable Routing 4 Reinstall the left hand side access panel on the system chassis See nstalling the Side Access Panel earlier in this chapter 5 Plug in the system power cord s and power up the system Removing the Fan Module To remove the fan module perform the following procedures 1 Prepare your system for upgrade See Preparing Your System for Upgrade earlier in this chapter 2 Remove the left hand side access panel of the sy
54. Figure 4 59 Removing a Power Supply 3 Slide the new power supply into the bay until its latch clicks into place See Figure 4 60 Upgrading Your System 4 59 Figure 4 60 Installing a Power Supply 4 60 Upgrading Your System Problem Solving Problem Solving Static Precautions Troubleshooting Checklists a Diagnostic Procedures m Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips Error Messages How to Identify BIOS and BMC Revision Levels Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS system and disk status user information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage
55. Glossary 5 LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface betwee
56. Hard Disk 11 5 Fifth Hard Disk Left 12 4 52 Upgrading Your System Install the upgrade kit as follows 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the left hand side access panel as described earlier in this chapter 4 Remove the fan cover as described earlier in this chapter 5 Release the two disk carrier trays and dummy panel located at the bottom of the cabinet where the hard disk drive cage is to be installed They are released by removing the two screws holding them in place See Figure 4 51 Save the trays panel and screws for future use E EHE E peine n Li 8 8 8 BL Hy f aq EEEE pp 4e EJ do db Gp T Sb X ded 1 14 far W Figure 4 51 Releasing the Disk Carrier Trays and Dummy Panel 6 Slide the new HDD cage into the chassis approximately half way This will allow the interface cable to be connected easily See Figure 4 52 Z4 Fi
57. I installation tips 5 12 power LED 5 9 solving 5 2 system cooling fans 5 10 R Rack mount subsystem assembly 2 4 RAID controller configuration 3 22 Real time clock running SSU to configure settings 4 12 Real time clock calendar feature 1 11 replacing the battery 4 11 Reconfiguration 1 19 Related documents xi Remote power on wake on LAN function 1 18 Removing termination board 4 15 S Safety notices xii SCSI hard disk drive bay upgrade kit 4 51 SCSISelect utility adaptec 3 19 Security 1 19 software lock SSU 1 19 Security menu configuring in setup 3 12 Server management BMC 1 14 features 1 14 intrusion detection 1 19 Server menu configuring in setup 3 14 Setup advanced menu 3 8 boot menu contents 3 17 exit menu 3 18 integrated peripheral configuration menu 3 9 main menu 3 5 security menu contents 3 12 server menu 3 14 Sleep mode 1 17 Specifications server unit technical specifications A 2 SSU software locking feature 1 19 Status indicators 2 18 Switches DC power 4 2 System configuring 3 2 forcing a power shutdown 2 24 functions 1 17 indicators 2 18 powering off 2 24 unpacking 2 3 System board features 1 9 System chassis 1 7 T Termination board removing 4 15 Text conventions x Troubleshooting checklists 5 3 U Unpacking system 2 3 Upgrading your system cooling fan unit 4 6 hot swapping a power supply 4 59 installing a RAID c
58. IOS configures the Enabled port Auto Base I O Address 3F8h Selects the base I O address for 2F8h serial port 2 3E8h 2E8h Interrupt 4 Selects the IRQ for serial port 2 3 Parallel Port Disabled If set to Auto BIOS configures the Enabled port Auto Mode Output only Selects Parallel Port Mode Bi Directional EPP ECP Base I O Address 378h Selects the base I O address for 278h LPT port Interrupt 5 Selects the IRQ for LPT port 7 DMA channel 1 Selects the DMA for LPT port 3 Legacy USB Disabled If disabled legacy USB support is support Enabled turned off at the end of the BIOS POST Mouse Port Disabled If disabled PS 2 Mouse Port will Enabled not function Should make IRQ12 available for other devices 3 10 Configuring Your System Advanced Chipset Control Submenu Feature Choices or Display Only Description Your Setting PCI Device Wake On LAN Wake On Ring Sleep Button Selects sub menu Enabled Only controls legacy wake up May Disabled not be present if not supported Enabled Only controls legacy wake up May Disabled not be present if not supported Present Present if server supports a Absent separate Sleep button and Power button PCI Device Submenu Feature Choices or Display Only Description Your Setting PCI IRQ line 1 PCI IRQ line 15 Disable Select the IRQ for PCI IRQ Auto Select IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 IRQ14 IRQ15 Confi
59. O panel and one 10 pin header connector on the system board four universal serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different addresses and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 25 pin bidirectional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt ECP mode is supported with 2 possible DMA channels When disabled the interrupt is available to add in boards External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard VGA monitor two serial port connectors a parallel port connector two LAN ports and four USB connections three on rear I O panel and one on front panel for devices other than keyboard or mouse System Overview 1 13 System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off but the ac power source is still on and connected The BMC suppor
60. Ports 1 amp 2 10Base T 100Base TX network LAN connector E Video Monitor Port Monitor VGA video 15 pin connector F Serial Port 1 Serial port 9 pin connector G USB Ports 1 2 amp 3 USB Interface connectors H Keyboard Port Keyboard PS 2 compatible 6 pin mini DIN connector 1 Mouse Port Mouse PS 2 compatible 6 pin mini DIN connector Not connected internally Figure B 2 Rear External Device Connector Locations Connectors B 3 Keyboard and Mouse able B 1 lists the connector pinouts for the keyboard and mouse The keyboard and mouse connectors are functionally equivalent Table B 1 Keyboard and Mouse Connector Pinouts Pin Keyboard signal Pin Mouse signal 1 KEYDAT 1 MSEDAT 2 NC 2 NC 3 GND 3 GND 4 FUSED VCC 5 V 4 FUSED VCC 5 V 5 KEYCLK 5 MSECLK 6 NC 6 NC Serial Ports COM1 and COM2 6 9 OM04415 able 2 15 the connector pinouts for serial ports COMI and COM2 Table B 2 Serial Ports COM1 and COM2 Connector Pinouts Pin Signal Description 1 DCD Data carrier detected 2 RXD L Receive data 3 TXD L Transmit data 4 DTR Data terminal ready 5 GND Ground 6 DSR Data set ready 7 RTS Return to send 8 CTS Clear to send 9 RIA Ring indication active B 4 Connectors USB Ports ood OM08036 able 3 15 the connector pinouts for the four Universal Serial Bus USB ports Table B 3 USB Port Connector Pinouts USB 0 USB 1 USB2 USB 3 Pin Signal Pin
61. Problem Solving Error Messages This section describes the POST error codes and messages POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker or buzzer to beep as the message appears BIOS also issues a beep code during POST if the video configuration fails or if an external ROM module does not a checksum of zero The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Table 5 1 POST Error Codes and Messages is a list of the error codes and messages written at the start of each POST test Table 5 2 POST Error Beep Codes is a list of beep codes issued for each POST test The devices associated with the POST error codes are shown in subsection POST Error Code Hardware References that follow Table 5 1 POST Error Codes and Messages Error Code and Message Description Action 0200 Hard Disk Failure Hard disk failure Call your service representative 0210 Stuck Key Keyboard connection error Disconnect and reconnect the keyboard 0211 0212 0213 0220 0230 0231 If the same error still occurs call your Service representative Keyboard Error Keyboard error This is not an error when booting the system
62. SEL area full OB8B BMC progress check timeout OB8C BMC command access failed OB8D Could not redirect the console BMC busy OB8E Could not redirect the console BMC error OB8F Could not redirect the console BMC parity error 0B90 BMC Platform The platform information area of Information Area BMC is damaged Corrupted 0B91 BNC update Possible BMC errors firmware corrupted 0B92 Internal use area of Possible BMC errors All the commands and functions other BMC FRU corrupted than the FRU command and the EMP function can be used This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B93 BMC SDR No BMC SDR data exists Turn off the power once and Repository empty then on again to restart the server If the error cannot be corrected contact your service representative Problem Solving 5 17 Table 5 3 POST Error Codes and Messages continued Error Code and Message Description Action 0B94 IPMB signal lines not reponding 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure 0B98 BMC RAM test error 0B99 BMC Fatal hardware error 0B9A Management controller not responding OB9B Private I2C bus not responding OB9C BMC internal exception OB9D BMC A D timeout error OB9E SDR repository corrupt OB9F SEL corrupt OBBO SMBIOS
63. SI Hard Disk Drive Bay Upgrade Kit This subsection describes how to install the optional Hot Swap SCSI Hard Disk Drive Bay Upgrade Kit A WARNING Before doing the procedures in this subsection make sure that your system is powered off and unplug all AC power cords Failure to disconnect power before opening your system can result in personal injury and equipment damage All voltage is removed only when the power cords are unplugged All the items included in the upgrade kit are shown in Figure 4 49 LAR 5 F HDD cage Two way SCSI cable SCSI cable HSBP cable Screws 6 Installation guide gt Figure 4 49 Contents of Hot Swap SCSI Hard Disk Drive Bay Upgrade Kit Upgrading Your System 4 51 When installing hard disk drives into the new hard disk drive cage follow an installation scheme starting with the right most drive Fill the bays right to left 1 through 5 See Figure 4 50 HBBBH 2 amp ey a es Ga dod od vo Figure 4 50 SCSI Disk Drive Installation Scheme The suggested hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Right 8 2 Second Hard Disk 9 3 Third Hard Disk 10 4 Fourth
64. Signal Pin Signal Pin Signal 1 5 VDC 1 5 VDC 1 5 VDC 1 5 VDC 2 DataLO 2 DataL1 2 DataL2 2 DataL3 3 DataHO 3 DataH1 3 DataH2 3 DataH3 4 GND 4 GND 4 GND 4 GND VGA Video Monitor Port 5 10 1 ny eer 7 6 15 11 OM04417 able B 4 lists the connector pinouts for the VGA video monitor port Table B 4 VGA Video Monitor Port Connector Pinouts Pin Signal Pin Signal 1 Red 9 Fused VCC 45V 2 Green 10 GND 3 Blue 11 NC 4 NC 12 DDCDAT 5 GND 13 HSYNC 6 GND 14 VSYNC 7 GND 15 DDCCLK 8 GND Connectors 5 RJ 45 LAN able 5 15 the connector pinouts for the RJ 45 LAN ports Table B 5 RJ 45 LAN Connector Pinouts Pin Signal Description 1 TX Transmit data plus the positive signal for the TD differential pair contains the serial output data stream transmitted onto the network 2 TX Transmit data minus the negative signal for the TD differential pair contains the same output as pin 1 3 RX Receive data plus the positive signal for the RD differential pair contains the serial input data stream received from the network NC NC RX Receive data minus the negative signal for the RD differential pair contains the same input as pin 3 NC NC Parallel Port able B 6 lists the connector pinouts for the parallel port Table B 6 Parallel Port Connector Pinouts Pin Signal Pin Signal 1 STROBE L 10 ACK L 2 Data bit 0 11 Busy 3 Data
65. Slots 66 MHz 64 bit PCI Slots LAN1 connector LAN2 connector VGA connector Printer port Serial Port A Stacked USB Ports Keyboard port Mouse port LICIEIEICIEIDCICICICICIN o Supplies AC power to the power supply Connects to External SCSI Devices 2 serial port 9 pin connector Turquoise Two 66 MHz 64 bit PCI add in board slot locations Two 33 MHz 32 bit PCI add in board slot locations Two 66 MHz 64 bit PCI add in board slot locations RJ 45 Ethernet connector RJ 45 Ethernet connector VGA monitor 15 pin connector Blue Parallel port 25 pin connector Burgundy COM1 serial port 9 pin connector Turquoise USB1 USB2 and USB3 connectors Black PS 2 compatible 6 pin mini DIN connector Purple PS 2 compatible 6 pin mini DIN connector Green Figure 2 10 Rear Features and Controls Setting Up the System 2 17 Status LED Indicator Descriptions able 2 1 lists the system status LED indicators along with a description of each LED indicator Table 2 2 lists and describes the 350 Watt power supply status LED panel indicator Table 2 3 lists system status abnormal conditions Refer to Figure 2 9 for the location of the LED indicators listed in Table 2 1 The activity LED indicators for the CD ROM drive and the diskette drive light when access is being made to the media in the drive Table 2 1 System Status LED Indicators LED Status Descripti
66. The additional power supply is needed to provide redundant power i e the system will continue to operate with a single power supply failure Self contained power supply units that are hot swappable and can be easily installed or removed from the back of the chassis without turning the system power off Keylock front cover and two intrusion sensor switches for the front and rear of the chassis Easy access to all parts for service Hot Swap SCSI Hard Disk Drive Bays Five hot swap 1 0 inch SCSI hard disk drive bays accessible from the front of the chassis that allows 3 5 inch SCA LVDS hard disk drives to be swapped in or out of the system without powering it down if RAID is configured in the system High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed SCSI backplane is Ultra 160 ready 1 6 System Overview System Chassis The system chassis Figure 1 5 is an easy to expand fabricated metal structure The major system components are shown in the following illustrations O gt T Q mM TA lt Front Panel Board Removable Media Bays 2 IDE 24X CD ROM Drive Non Redundant Non Hot Swap
67. Ultra2 LVD cabling and termination making it backward compatible for easy implementation V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Component Manufacturer Name amp Model Serial
68. Write mode slower than RAID 0 RAID5 Striped data Yes Parity data Application that 3 and parity needs to store Transfers large important data amount of data Application of Write mode slower read intensive than RAID 0 type data searching This unit supports other RAID levels as well However it is not recommended to use them unless absolutely necessary System Overview 1 15 Automatic Rebuilding Function The server supports the disk array automatic rebuilding function for data recovery if a hot spare is configured 7 Note The automatic rebuilding function supports a disk array configuration of RAID levels RAID1 or RAID5 Rebuilding is to regenerate all data from a failed disk to a replacement disk A rebuild is necessary after a failed disk drive is replaced with a new one In disk array configuration RAID levels RAID1 or RAIDS the failed disk does not affect the operation However if another disk error occurs before rebuilding is complete the data may be destroyed The array controller will rebuild after the failed disk has been replaced if no hot spare exists In a conventional server the user must select and execute rebuilding using various utilities This server executes rebuilding automatically provided a hot spare is configured in the array Since the server also supports hot swapping function the failed disk can be replaced while the power is on if no hot spare exists
69. a 4 20 Installing DIMMS e cete eei ta refe ie e Te hes 4 2 Removing DIMMS etudes cette toca ad ee Tet pde aee Eo ie Ye een pedes 4 23 Option Boards e S ELA hh rete A 4 24 Installing an Option Board sss ener ener enne 4 25 Removing an Option Board ener enne en 4 28 Installing a RAID Controller seen 4 29 Removable 5 25 inch Media Devices 0 eccescesseeseesecseeeseesececeeaeeseecaeeeeeaecaeeeeeeseenaeeeees 4 32 Installing a 5 25 Inch Media Device esses 4 33 Removing 5 25 Inch Media Device sess eene enne 4 35 Hard Disk DAVES uoto to Debe unm Pho ipe vete O PO 4 36 Installing or Swapping a Hard Disk Drive in a Non Hot Swap Disk Drive Bay 4 37 Installing a Hard Disk 4 38 Swapping Hard Disk Drive sesssssssssseseeeeeeeeee enne enne 4 41 Installing or Swapping Hard Disk Drive in a Hot Swap Disk Drive Bay 4 43 Installing a Hard Disk Drive essen 4 45 Swapping Hard Disk Drive ssesssssssseeseeeeeeeeen ener 4 49 Installing the Hot Swap SCSI Hard Disk Drive Bay Upgrade 2 8 4 5 Installing the Optional Hot Swap Power Supply 4 56 Hot Swapping a Power Supply sess enne nnns 4 59 Contents v 5 Problem Solving Problemi Solving eoe Pe Dee EE
70. agnostic Disabled Screen Enabled Reset Configuration No Data Yes Installed O S Other PnP O S Numlock On Off Memory Processor Error Boot Halt Select sub menu Select sub menu Select sub menu If enabled the BIOS will display the OEM logo during POST This option is hidden if the BIOS does not detect a valid logo in the flash area reserved for this purpose Select Yes if you want to clear the System configuration Data during next boot Automatically reset to No in next boot If PnP O S is selected only the devices required to boot the system are configured If Other is selected all devices are configured Sets power on Numlock state Selects the behavior of the system in response to a Memory or Processor reconfiguration If set to Boot the system will attempt to boot If set to Halt the system will require user intervention to complete booting Memory Configuration Menu Choices or Feature Display Only Description Your Setting Memory Group 1 Status Normal Displays the current status of Not Installed the memory bank Disabled Memory Group 2 Status Disabled indicates that a DIMM in the Memory Group 3 Status bank has failed and the entire bank has been disabled Memory Retest No Causes BIOS to retest all Yes memory on next boot Extended RAM Step Disabled Selects the size of step to use 1 MB during Extended RAM tests 1 KB Every Location 3 8 Configuring Your Sy
71. alled on each side of your server go to Step 3 1 Remove the center slide rail see from each slide rail assembly as follows W Position a slide rail assembly on a flat surface with its center slide rail facing up m Fully extend the telescoping slide rails until they lock in place While pressing up on the center slide rail safety latch slide the center slide rail out of the rail assembly and set it aside for installation on the server Setting Up the System 2 5 A Center Slide Rail B Safety Latch Figure 2 1 Center Slide Rail 2 Align the mounting holes in each center slide rail to the threaded holes on the side of the server see Figure 2 2 Note The holes in the center slide rails line up to the server chassis only when the safety latch C is pointed towards the front of the server 3 Secure each center slide rail to the server with four screws as shown in Figure 2 2 Ensure the safety latch C is pointed towards the front of the server A Center Slide Rail 2 B Screws 8 C Safety Latch Figure 2 2 Attaching the Center Slide Rail to the Server 2 6 Setting Up the System 4 With each slide rail assembly on a flat surface loosen the screws that attach their outer and inner brackets together Set the slide rail assemblies aside for installation into the rack cabinet 5 Each slide rail assembly can be separated and adjusted The distance between its front rack
72. an error message Refer to the Error Message section in this chapter for an explanation of each error message Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following W Preparing the system for diagnosing problems m Monitoring POST while it is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnosing Problems To prepare the system for diagnosing problems perform the following Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cords are plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 Ifthe operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system file
73. and a serial device such as a mouse a modem or a serial printer setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM 8 Glossary SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS U ultra 160 m SCSI Ultra 160 m is a parallel SCSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses the standard
74. ant power and can be operated continuously without interruption if either of the power supplies malfunction To install the optional hot swap power supply perform the following procedures 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 At the rear of the cabinet locate the power supply bay which has a blank cover over the front of the bay where the optional power supply will be installed See Figure 4 55 4 Remove the blank cover by grasping its handle 1 with your right hand press the latch with your index finger pull the handle down slightly 2 and slide the cover out of the bay 3 Save the blank cover for future use Figure 4 55 Removing the Blank Cover 4 56 Upgrading Your System 5 Slide the new power supply into the bay until its latch clicks into place See Figure 4 56 Figure 4 56 Installing the Power Supply 6 Using pliers remove the dust cover from the second AC inlet See Figure 4 57 A AC inlets B Dust Cover Figure 4 57 Removing the AC Outlet Dust Cover 7T Reconnect all the I O cables connected to the rear panel of your system 8 Plug in the system AC power cord s and turn on the system See Figure 4 58 Note When the AC power cords are co
75. ards and other parts This system can withstand normal levels of environmental ESD while you are installing SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts Note Swap SCSI drives without turning off power This is one of the few system procedures that is safe to do with the system power left on This is true only if a Redundant Array of Independent Disks RAID controller module is installed and an appropriate RAID level is chosen and only for the drive carrier assemblies in the hot swap bays not for drives in any other bays CAUTION Drive manufacturer s caution against moving a disk drive that is still spinning because of possible damage to the drive 4 44 Upgrading Your System Installing a Hard Disk Drive 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the disk carrier from the bay where you are installing the hard disk drive The disk carrier is released by pressing the lock on the top of the carrier handle down pulling the carrier handle towards you and pulling the carrier fro
76. can damage the socket slot Apply only enough pressure on the plastic ejector levers to release the DIMM 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the left hand side access panel as described earlier in this chapter 4 Locate the appropriate DIMM sockets on the system board see Figure 4 18 5 Gently push the plastic ejector levers out and down to eject a DIMM from its socket See Figure 4 21 6 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package Figure 4 21 Removing a DIMM 7 Repeat the above steps to remove the remaining DIMMs 8 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter 9 Plug in the system power cord s and power up the system Upgrading Your System 4 23 Option Boards Your server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI expansion slots This section describes how to install and remove the PCI option boards The I O expansion slots in your server are located on the system board See Figure 4 22 The s
77. ccurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer xii Using This Guide Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports m Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Using This Guide xiii Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into
78. ce them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground A System board B Heat sink cooling fan connector for CPU 1 C Primary connector for CPU 1 D Heat sink cooling fan connector for CPU 2 E Secondary connector for CPU 2 Figure 4 10 System Board Pentium Ill Processor and Fan Heat Sink Connectors WARNING If the system was running any processor and heat sink installed is hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with these procedures 4 14 Upgrading Your System Installing a Processor T Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter Remove the left hand side access panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges If your system has one processor CPU 1 and you are adding a second processor CPU 2 then
79. ces associated with the error codes that appear on the screen of the display unit as listed in Table 5 1 DIMM Groups Processor 1 Fan 1 H p R E Sey Fan 5 IIN li Il i Hi Fan 3 ma I ja T LALV ota LC a 1 E no ES eS HIE petant ini Fan 6 f ET C 5 l Fan 4 1 1 l l 2 2 5 22 Problem Solving How to Identify BIOS and BMC Revision Levels To help you identify your system s current BIOS and BMC revision levels refer to the following subsections BIOS Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on your system monitor displays several messages one of which identifies the BIOS revision level currently loaded on your system see the example below Example BIOS Revision Level Phoenix BIOS 4 0 Release 6 0 250A In the example above BIOS 6 0 250A is the current BIOS revision level loaded on your system Note The BIOS Revision Level stated in the example may not reflect the actual BIOS setting in your system BMC Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear infor
80. cessor board s will be hot To avoid the possibility of a burn be careful when removing or installing components that are located near processors Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system 4 2 Upgrading Your System Tools Recommended for Upgrading Your System Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit m Flat head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap recommended Preparing Your System for Upgrade To prepare your system for installation or removal of system components perform the following procedure 1 Observe the safety and ESD precautions liste
81. color and monochrome F6 Resets to host adapter defaults The following table shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings Table 3 1 SCSISelect Utility Setup Configurations OPTION RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options Boot Device Options Boot Channel Boot SCSI ID Boot LUN Number SCSI Device Configuration Sync Transfer Rate MB Sec Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan Advanced Configuration Options Plug and Play SCAM Support Reset SCSI Bus at IC Initialization 7 Enabled Enabled Press ENTER for menu A First 0 0 Press ENTER for menu 160 Yes Yes Yes N C No Yes Press ENTER for menu Disabled Enabled No effect if BIOS is disabled 3 20 Configuring Your System Table 3 1 SCSISelect Utility Setup Configurations continued OPTION RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION Display Ctrl A Messages During BIOS Initialization Extended BIOS Translation for DOS Drives gt 1 GByte Verbose Silent Mode Host Adapter BIOS Configuration Utility Reserves BIOS Space Domain Validation Support Removable Disks Unde
82. ction is used for data redundancy 4 or more 5 4 standby Striping with Parity RAID 5 with a standby drive drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important features RAID provides to achieve automatic non stop service with a high degree of fault tolerance If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration utility is included with the RAID controller If you are adding the RAID controller to an existing system the RAID configuration utility allows you to configure your disk array before reinstalling your network operating system The RAID controllers support various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the RAID configuration utility prior to installing your Network Operating System For an explanation of this utility refer to the documentation on the MYLEX CDROM that was shipped with the RAID controller It describes RAID technology and provides tips on making your array perform well in your specific application It also covers array hardware preparation configuration and initialization After completing the steps in the manual you can install your Network Operating System If you want to remotely configure the array from a PC client increase array capac
83. d Setup Utility are located in the Flash EPROM on the system board and include support for system setup and legacy device configuration A number of security reliability and management features also have been incorporated to meet vital server needs System Overview 1 11 IDE Controller The system includes a dual channel enhanced IDE 32 bit interface controller for compatible IDE devices The controller has a connector located on the system board that supports a master and a slave device The IDE controller provides support for the internally mounted CD ROM and supports ATA 66 synchronous DMA mode transfers The device controls PIO and DMA transfer modes Mode 4 timings Transfer rates up to 66 MB s Buffering for PCI IDE burst transfers Master slave IDE mode Up to two devices Keyboard and Mouse Controller The keyboard and mouse controller is PS 2 compatible Network Controller The system board includes two 1OBASE T 100BASE TX network controllers based on the Intel 82550 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 Chained memory structure with improved dynamic transmit chaining f
84. d under General Information and Static Precautions at the beginning of this chapter 2 Open the front door of your system s cabinet For tower based systems see Opening the Front Door of the Tower Cabinet in Chapter 2 For rack mount systems you must remove the front panels of the system chassis 3 Shutdown the operating system OS 4 Press the power on off switch on the front panel of the server see Front View in Chapter 2 The power on LED goes out 5 Power off the peripheral devices 6 Unplug the system power cord s from the AC wall outlet s Note If the system power cord is connected to a power control unit such as an UPS Uninterruptible Power Supply refer to the UPS user s guide for proper power off procedures 7T Unplug all the I O cables connected to the rear panel of your system Upgrading Your System 4 3 Removing the Side Access Panel To install options in your system you must remove the access panel on the left hand side of the system as viewed from the front The side access panel on the right hand side of the system as viewed from the front does not have to be removed CAUTION For proper cooling and airflow do not operate the system with the side access panel removed Always replace the panel before powering on the system A WARNING If you are removing the side access panel after the system is set up you must first power off the system and all external devic
85. dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and power cables properly installed m Ifthe problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fans Do Not Rotate Note In addition to the cooling fans that are an integral part of each power supply the server chassis has front and rear cooling fans There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following m Is AC power available at the wall outlet Are the system power cords properly connected to the power supplies and the AC wall outlets Are the cooling fans power connectors seated properly m Isthe front panel power on indicator lit 5 10 Problem Solving If the switches and connections are correct and the power outlet is functioning the power
86. e 3 23 Moving System Board Jumpers esses eene 3 25 Clearing and Changing the Passwords esee 3 26 Clearing CMOS niaii den dit v e END RV He ets 3 26 4 Upgrading Your System General nfotiri tiOD ione tette tenet e eee knee eene 4 2 Static Pr cautloDi idee c etui e trente t nente eti te bete e re Feat iu e dee 4 2 Equipment E EE 4 2 Tools Recommended for Upgrading Your System sse 4 3 Preparing Your System for eene enne 4 3 Removing the Side Access Panel 4 4 Installing the Side Access Panel eene nnns 4 5 Gooling Pan ceive edes fcedere anne ee Ug 4 6 Removing the Fan Cover ccccccsccssscssscessesesceeeceeeeeeseesseeeseecssecsaecaaeceaeceseenaeeneeeseeeseneeags 4 6 Installing the Fan Cover aeo ed eb eto ertet tr EP IRR nee 4 7 Removing the Fan Module sss eene 4 8 Installing the Fan Module eese 4 9 Modifying the System Board essere ener enne nns 4 11 Replacing the Real time Clock Battery sese 4 11 Removing and Installing a Pentium Processor eee 4 14 Installing a Processor cnc t deer 4 15 Removing a Processor or Terminator 4 18 Ip ep
87. e down any beep code emitted This information is useful to your service representative Refer to the Error Messages section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative POST Keys and Errors Action Message Description If POST Beeps Before Initialization failed before video initialized Most beep code Video Appears errors are fatal initialization cannot continue Refer to the section Error Messages in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section Error Messages in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Problem Solving 5 7 Verifying Proper Operation of Key System Indicators As POST determines the system configura
88. e them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Real time Clock Battery You may need to replace the real time clock RTC battery because of its life span The battery powers the clock in the absence of power When the battery starts to weaken it loses voltage and the system settings stored in CMOS RAM for example the date and time may be wrong The 3V battery Vendor Part CR2032 is a commodity part available through many vendors It is located on your system board see Figure 4 9 Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board Contact your sales representative or dealer for a list of approved devices N CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children N CAUTION Observe static precautions Use an antistatic wrist strap Upgrading Your System 4 11 To replace the RTC battery perform the following procedures 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of
89. e two screws holding it in place see Figure 4 35 Slide the disk carrier tray out the front of the chassis See Figure 4 40 Figure 4 40 Removing the Disk Carrier Tray Upgrading Your System 4 41 8 Turn the disk carrier tray upside down 9 While holding the disk drive in place remove the four screws securing the drive to the carrier and remove the drive See Figure 4 38 Save the disk carrier tray and screws for reinstallation 10 If you are installing a new or replacement hard disk drive perform steps 7 through 17 of Installing a Hard Disk Drive described earlier in this chapter Otherwise continue with the next step 11 Slide the empty disk carrier tray into the bay and secure it to the chassis with the screws previously removed in step 5 above See Figure 4 41 Figure 4 41 Installing the Disk Carrier Tray 12 Reinstall the fan cover See Installing the Fan Cover described earlier in this chapter 13 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter 14 Plug in the system power cord s and turn on the system 4 42 Upgrading Your System Installing or Swapping a Hard Disk Drive in a Hot Swap Disk Drive Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from one of the five hot swap SCSI disk drive bays The 3 5 inch SCSI disk drives must use the industry standard 8
90. easing the Disk Carrier Tray 4 38 Upgrading Your System 6 Slide the disk carrier tray out the front of the chassis See Figure 4 36 Save the disk carrier tray and screws for reinstallation E Y Figure 4 36 Removing the Disk Carrier Tray T Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 8 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information 9 Place the drive into the disk carrier tray removed in steps 5 and 6 above Make sure the drives component side down and with the power and data connectors facing the rear of the carrier The connectors should be flush with the rear of the carrier See Figure 4 37 Note If the drive comes with drive rails do not use them Remove any rails already attached Figure 4 37 Placing the Hard Drive into a Disk Carrier Tray Upgrading Your System 4 39 10 While holding the drive in place turn the carrier upside down 11 Line up the screw holes in the carrier with the screw holes in the drive See Figure 4 38 12 Using four screws of the appropriate size and length secure the drive to the carrier N CAUTION When installing a disk drive in a carrier tray always use the screws that come with the device Using longer screws or tho
91. edged 1st SMBus device Error detected 1st SMBus timeout 2nd SMBus device address not acknowledged 2nd SMBus device Error detected 2nd SMBus timeout 3rd SMBus device address not acknowledged 3rd SMBus device Error detected 3rd SMBus timeout 4th SMBus device address not acknowledged 4th SMBus device Error detected 4th SMBus timeout 5th SMBus device address not acknowledged 5th SMBus device Error detected 5th SMBus timeout IPMB device address not acknowledged IPMB device error detected IPMB timeout No response was made to the access to the 1st SMBus An error was detected in the access to the 1st SMBus A timeout error occurred in the access to the 1st SMBus No response was made to the access to the 2nd SMBus An error was detected in the access to the 2nd SMBus A timeout error occurred in the access to the 2nd SMBus No response was made to the access to the 3rd SMBus An error was detected in the access to the 3rd SMBus A timeout error occurred in the access to the 3rd SMBus No response was made to the access to the 4th SMBus An error was detected in the access to the 4th SMBus A timeout error occurred in the access to the 4th SMBus No response was made to the access to the 5th SMBus An error was detected in the access to the 5th SMBus A timeout error occurred in the access to the 5th SMBus IPMB error Contact your service
92. em A Extension rail assembly 2 B Safety latch 2 Figure 2 4 Installing the Rack Mount Server Unit into the Rack Cabinet Setting Up the System 2 9 Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Note that this section describes the tower based system controls switches and indicators and connectors which are identical for the rack mount system except where noted Front View with Front Door Closed Figure 2 5 shows the location of the front system features tower based system only A Keylock When locked secures the front door not allowing access to the front system controls B System indicators Refer to Figure 2 7 and in this chapter Figure 2 5 Tower System Front Features 2 10 Setting Up the System Opening the Front Door Refer to the Figure 2 6 and open the front door of the cabinet as follows tower based system only 1 Ifthe front door is locked unlock it 2 Grasp the indentation located on the top left edge of the front door and pull the door towards you to open it Figure 2 6 Opening the Front Door Setting Up the System 2 11 Front View Non Hot Swap SCSI Drive Bays Figure 2 7 shows the location of the front controls indicators and I O
93. em o ou gt Load eject button CD ROM reader Activity LED CD ROM reader Activity Fault LED SCSI HDD Carrier Eject button 3 inch diskette drive Activity LED 3 inch diskette drive USB port Status LED Power Sleep Status LED Hard drive activity Power button Sleep Button LAN 2 activity LED LAN 1 activity LED Reset button Press to load CD and eject CD When lit CD ROM reader is in use When flashing green there is hard drive activity When amber hard drive failure occurred Press to eject diskette When lit diskette is in use Front USB connector When green the system is ready See Table 2 1 for a list and description of the system LEDs When green power is present in the system and system is not in Sleep Mode See Table 2 1 for a list and description of the system LEDs When green hard drive is active See Table 2 1 for a list and description of the system LEDs Press to turn system DC power on or off Press to enter power saving sleep mode Press again to enter normal mode of operation This function requires a corresponding operating System When green system is linked See Table 2 1 for a list and description of the system LEDs When green system is linked See Table 2 1 for a list and description of the system LEDs Resets the system Figure 2 8 Front System Controls Indicators and I O Port Hot Swap Bays Continued Setting Up the S
94. emoving DIMMs later in this chapter Figure 4 19 Removing the DIMM Connector Cover Holding a DIMM module only by the edges remove it from its antistatic package CAUTION Observe static precautions Use an antistatic wrist strap Hold the DIMM only by its edges Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket See Figure 4 20 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly Gently push the plastic ejector levers on the socket ends to the upright position to ensure that they are installed correctly Upgrading Your System 4 21 TTTTTTT Figure 4 20 Inserting Memory DIMMs 10 Repeat the steps to install each additional DIMM 11 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter 12 Plug in the system power cord s and power up the system 4 22 Upgrading Your System Removing DIMMs CAUTION Use extreme care when removing a DIMM Too much pressure
95. er cord to a power control unit such as an UPS unit confirm that the power control unit is powered OFF Connecting the power cord while power is supplied to the power control unit may cause a failure A WARNING A power cord is provided for each power supply shipped with your system Do not attempt to modify or use the supplied AC power cord if it is not the exact type required Setting Up the System 2 21 Using the System The following subsections describe how to use this server system properly and safely including an explanation of the server system power on off sequences what the POST program checks in the server and how to perform a forced power shutdown When using the server system the following precautions should be observed Do not delete the hard disk partition exclusively provided for maintenance of the server although it may appear on the operating system OS Deleting the hard disk partition may cause malfunction of the server m Make sure you power off the server before connecting or disconnecting cables between the server and peripheral devices Connecting or disconnecting the cables while the server is powered on may cause malfunction or failures within the server m Verify that the access lamp on the diskette drive is unlit before turning off the server or ejecting the floppy disk Turning off the server or ejecting the floppy disk while the access lamp is lit may damage data being stored on the flo
96. er for jumper settings m If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Problem Solving 5 11 Bootable CD ROM Is Not Detected Check the following m Is the BIOS set to allow the CD ROM to be the first bootable device after the diskette Check your BIOS Setup F2 configuration Problems with the Network Diagnostics pass but the connection fails m Make sure the network cable is securely attached The controller stopped working when an add in adapter was installed m Make sure the cable is connected to the port from the onboard network controller m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not m Try reseating the add in adapter The add in adapter stopped working without apparent cause W Try reseating the adapter first then try a different slot if necessary m The network driver files may be corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics Plug and Play Installation Tips Certain drivers may require interrupts that are not shared with other PCI drivers The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared 5 12
97. es and then unplug the system power cord s To remove the left hand side access panel see Figure 4 1 1 Prepare your system for upgrade See Preparing Your System for Upgrade earlier in this chapter The left hand side access panel is secured to the chassis with two thumbscrews Loosen the thumbscrews securing the side access panel Using the indentation on the side of the panel slide the side access panel toward the rear of the system This unlocks the locking fingers behind the side access panel Pull the side access panel out and away from the chassis Figure 4 1 Removing the Left Hand Side Access Panel 4 4 Upgrading Your System Installing the Side Access Panel To install the left hand side access panel see Figure 4 2 1 Check to make sure that no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the locking fingers on the top and bottom of the side access panel into their slots on the chassis Then slide the side access panel forward as far as it will go Note Ensure that the side access panel is installed properly and securely fastened A cover sensor intrusion switch monitors the left hand side access panel 4 Tighten the side access panel thumbscrews Note If your system is already set up plug the s
98. es are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices W Spacious enough to provide at least ten inches 25 centimeters in front of the system five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance W Easily accessible for system maintenance and installation of system upgrades 2 2 Setting Up the System Unpacking the System A WARNING The non hot swap system can weigh up to 40 pounds 18 kg and the hot swap system can weigh up to 77 pounds 35 kg If the system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep t
99. ey are not installed in your system 2 4 Setting Up the System Preparation CAUTION Ensure that the location of the rack mount server does not create an unstable condition when installed in the rack cabinet Before you begin select an appropriate location in your rack cabinet for the rack mount server To improve rack stability mount heavier items towards the bottom of the rack cabinet If the rack is a stand alone unit and the rack is more than 75 filled with components consider installing an optional stabilizer kit Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components Your server is mounted on a set of slide rail assemblies that allows it to move freely in and out of the system rack To mount your server in a rack you must attach two center slide rails on each side of the server chassis and then install two rail assemblies in the rack cabinet The following sections describe how to assemble the rack mounting hardware and mount the server in a rack cabinet Assembly Your server mounts in the system rack using two slide rail assemblies Each slide rail assembly has a center slide rail that attaches to the side of the server chassis as follows Note Perform Step 1 and step 2 on each slide rail assembly if the center slide rails are not factory installed on your server If the center slide rails are inst
100. ft Corporation Pentium is a registered trademark of Intel Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 456 01575 N00 NEC First Print October 2001 Copyright 2001 NEC Computers Inc 15 Business Park Way Sacramento CA 95828 All Rights Reserved Contents Using This Guide Text Conyventlofls 3c C de re doe oe viv oon ree tede att X Related Documents tea He DR HER Pe ERE e PIEVE e sae oes xi Safety NOUCES te e m te tem ites eot dei e t ite xii Safety Notices for Users Outside of the U S A and xiii Care and Handling uui E net eerte aec d A EE AE E xiv 1 System Overview OVEIVI EN ise ttt ar ISI teh the ean ee ett toe 1 2 Non Redundant Non Hot Swap System cccccsccssscsssceeeceeeeeeseeeeeeeeeeecssecseeeeenseees 1 4 Redundant Hot Swap System 1 5 Hot Swap SCSI Hard Disk Drive Bays 1 6 System Chassis tere trece eed aet Cosel toa eene qp gd 1 7 Power SUP ply tte iae Edere eios tee PUER 1 8 Peripheral Bays ie ty d er EMT ERR 1 8 DE USO GIG Sasso osito conie n hue das dM ON 1 8 System Board Keates oe
101. gure 4 52 Installing the HDD Cage Upgrading Your System 4 53 7 Install the two way SCSI cable or SCSI cable from the SCSI connector on the system board to the SCSI connector on the rear of the HDD cage 8 Attach the two power cable connectors to connectors P10 and P11 on the HDD cage See Figure 4 53 9 Install the hot swap backplane HSBP cable from the HSBP B connector on the system board to its connector on the HDD cage See Figure 4 53 P11 cable connector P10 cable connector Hot swap backplane HSBP cable connector 4 pin QW gt Figure 4 53 Attaching the Power and HSBP Cable Connectors 10 Slide the new HDD cage all the way into the chassis and secure the cage to the chassis using five screws provided with the upgrade kit See Figure 4 54 Figure 4 54 Securing the HDD Cage 4 54 Upgrading Your System 11 Reinstall the fan cover See Installing the Fan Cover described earlier in this chapter 12 Reinstall the left hand side access panel on the system chassis See nstalling the Side Access Panel earlier in this chapter 13 Install hard disk drives into the HDD cage as previously described in this section 14 Plug in the system power cord s and turn on the system Upgrading Your System 4 55 Installing the Optional Hot Swap Power Supply The addition of a second hot swap power supply makes your system so that it has redund
102. guring Your System 3 11 Security Menu amp Note Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Choices or Feature Display Only Description Your Setting User Passwordis Clear Status only user cannot modify Set Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Administrator Clear Status only user cannot modify Password is Set Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Set User Press ENTER When the lt Enter gt key is pressed Password the user is prompted for a Set Supervisor Password Password on Boot Fixed disk boot sector Secure Mode Timer Secure Mode Hot Key Ctrl Alt Press ENTER Disabled Enabled Normal Write protect 2 minutes 5 minutes 10 minutes 20 minutes 1 hour 2 hours 1 B 2 0 9 password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Supervisor password controls access to the setup utility When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by sett
103. he cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Setting Up the System 2 3 Rack Mount Subsystem Assembly This section provides the instructions for assembling the rack mount server unit into a standard EJA 19 inch rack cabinet Before You Begin Before you begin please review the following cautions warnings and general guidelines A WARNING Be sure that power to the system is turned off and unplugged All voltage is removed only when the power cords are unplugged W Avoid excessive vibration and shock Dropping an electronic component can cause serious damage m Do not disconnect or remove parts other than those specified in the procedure m Do not touch I O connector pins m All screws are Phillips head unless otherwise specified m Oncompletion of any assembly or reassembly perform a power on test If a fault occurs verify that the assembly or reassembly was performed correctly If the problem persists see Problem Solving in Chapter 5 Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when th
104. ic cable connectors on the system board If the fan cable connectors are not connected to their specific cable connectors on the system board the fans will not operate This may cause a rise in chassis temperature and a malfunction to occur Upgrading Your System 4 9 3 Insert the fan module and push it in until its tabs are fully seated in their corresponding holes in the chassis see Figure 4 8 Make sure the fan module is oriented for the direction of airflow and that the fan cables coming from the fan module are not restricted in any way The fan cable must be routed through the slot in the fan module 4 Reinstall the fan cover on the fan module See nstalling the Fan Cover earlier in this chapter Note Ensure that the cover is installed properly and securely Figure 4 8 Installing the Fan Module 6 Reinstall the left hand side access panel on the system chassis See nstalling the Side Access Panel earlier in this chapter T Plug in the system power cord s and power up the system 4 10 Upgrading Your System Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include m Replacing the real time clock battery m Removing and installing a processor m Installing or removing DIMMs N CAUTION Electrostatic discharge ESD can damage add in boards and other components plac
105. igure 4 10 CAUTION Always make sure that you connect the fan heat sink cable connectors to their specific cable connectors on the system board If the fan heat sink cable connectors are not connected to their specific cable connectors on the system board the fans will not operate This may cause a rise in processor temperature and a malfunction to occur 15 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter 16 Plug in the system power cord s and power up the system Removing a Processor or Terminator Board 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter Remove the left hand side access panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges Locate the appropriate processor or terminator board socket on the CPU board See Figure 4 10 If you are removing a terminator board refer to Removing and Installing a Processor earlier in this chapter Otherwise go to the next step 6 Disconnect the end of the fan cable on the fan heat sink See Figure 4 10 7 Remove the fan heat sink from the top of the processor by inserting a small screwdriver int
106. in the system power cord s and turn on the system Removing a 5 25 Inch Media Device 1 Perform Steps 1 2 and 3 of Installing a 5 25 Inch Media Device described earlier in this chapter Disconnect the SCSI interface cable and voltage cable from the rear of the device you are removing Remove the two screws securing the device to the removable media device bay See Figure 4 32 Slide the removable media device out of the device bay and set it down on an antistatic surface N CAUTION Observe static precautions Use an antistatic wrist strap Remove the screws securing the device mounting rails to the device and set the rails and screws aside for future use See Figure 4 31 To install a replacement device perform steps 5 through 16 of Installing a 5 25 Inch Media Device described earlier in this chapter Otherwise continue with the next step Install a dummy cover into the vacated bay see Figure 4 30 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter Plug in the system power cord s and turn on the system Upgrading Your System 4 35 Hard Disk Drives Your system supports a variety of SCSI hard disk drives installed in the system s hard disk drive bay Contact your sales representative or dealer for a list of approved devices The SCSI hard disk drive bay in your system is one of two types a non hot swap hard disk drive ba
107. ing it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Disables or enables password entry on boot Will write protect the boot sector of the hard drive to prevent viruses from corrupting the drive under DOS if set to write protect Period of key PS 2 mouse inactivity specified for Secure Mode to activate A password is required for Secure Mode to function Has no effect unless at least one password is enabled Key assigned to invoke the secure mode feature Cannot be enabled unless at least one password is enabled Can be disabled by entering a new key followed by a backspace or by entering delete 3 12 Configuring Your System Security Menu continued Choices or Feature Display Only Secure Mode Boot Disabled Enabled Video Blanking Disabled Enabled Floppy Write Disabled Protect Enabled Power Switch Disabled Inhibit Enabled Description Your Setting System boots in Secure Mode The user must enter a password to unlock the system Cannot be enabled unless at least one password is enabled Blank video when Secure mode is activated A password is required to unlock the system This cannot be enabled unless at least one password is enabled This option is only present if the system includes an embedded video controller When Secure mode is activated the floppy drive is write protected A password is required to re enable floppy writes
108. ining up to two power supply units see Figure 1 3 Your server may also include a non hot swap SCSI hard disk drive cage or hot swap SCSI hard disk drive cage see Figure 1 4 The non hot swap SCSI hard disk drive cage supports five 1 inch SCSI hard disk drives The hot swap SCSI hard disk drive cage holds up to five 1 0 inch SCSI hard disk drives that can be swapped in or out of the system without powering it down if RAID is configured in the system For hot swap redundant system models only an additional five disk hot swap hard disk drive cage is also available This cage comes with five hard disk drive carriers and cables for internal connection Te BQ oopooo00000 e A B eque Dn g B 2 0 e o 0000000000 gooosooooo oo 1 OoSgoooooo n e Jmm jm m m mnm n Gog0000000 85 8 0 BEHBHHBBEH o oo00000000e gt ooooono000 N OOo00000000 e e 0000000600 U O500000000 OO000000000 q oo00000000 D 3 I QOOOOO00000 L1 p DOOCOCOOOO y H ie LEnnanenng aa Ga 2 00000000008 ooi ogo 000 o OOD brt E 0 OOO Li OOO oo 0 OOO BBH l 8 gt DEDE s Bem q BupBggD 00000 e 20000 per
109. initiation m Controls Wake On LAN via Magic Packet support 1 14 System Overview Disk Array The optional disk array controller board is a PCI board that improves data reliability The disk array controller board allows the hard disk drives in the SCSI hard disk drive bays to support disk array configuration RAID levels 0 1 and 5 RAID is an acronym of Redundant Arrays of Independent Disks It logically integrates several hard disks to appear to the system as only one disk drive Using the disk array method the large capacity hard disk can be configured with several independent and small capacity hard disks It can also enhance the drive by improving the reliability and supporting an automatic rebuilding function All RAID levels are common in their basic operation due the fact that several hard disks can be recognized as one disk drive However performance cost and use are conditions that vary according to the RAID level You should select an appropriate configuration that is suitable for your system Features and selection examples of different RAID levels are shown below Level Definition Redund Feature Suitable Minimum ancy application No of disks RAIDO Striping No Access high speed Application that 2 needs high performance for non critical data RAID1 Mirroring Yes Dual disk system Application that 2 or shadowing needs to store Read mode high important files speed on main system drive
110. ipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system Using This Guide ix Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life N CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter m Text or keystrokes that you enter appear as boldface type For example type abe123 and press ENTER m File names are printed in uppercase letters For example AUTOEXEC BAT x Using This Guide Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to com
111. isk Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation This assumes that no hardware changes have been made to the system while it was off m s5 Soft off Only the RTC section of the chipset and the BMC are running in this state AC Link Mode The AC link mode allows the system to monitor its AC input power so that when the AC input power is lost and then restored the system will return itself to one of three pre selected settings listed as follows m Power On m Last State Factory Default Setting m Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility F2 Refer to Chapter 3 Configuring Your System Remote Power On Wake ON LAN Function The remote power on function turns on the system power by way of a network or modem If the system power is set to OFF it can be turned on remotely by sending a specific packet from the main computer to the remote system This feature can be enabled or disabled using the BIOS Setup Utility See Chapter 3 1 18 System Overview System Security To help prevent unauthorized entry or use of the system the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches Security with Mechanical Locks and Monitoring The front panel of the tower based system contains a mechanical lock and an intrusion switch to prevent access to the f
112. ition power on LED should be lit Are all cables correctly connected and secured Are all the PCI option boards fully seated in their connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the system board Refer to the Processors subsection of Upgrading Your System in chapter 4 for installation instructions Are all DIMMs fully seated and installed correctly Refer to the DIMMs subsection of Upgrading Your System in chapter 4 for installation instructions Are all option boards and disk drives installed correctly Refer to the Options Boards and Hard Disk Drives subsections of Upgrading Your System in chapter 4 for installation instructions Is the system hard disk drive properly formatted or defined Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide Are the configuration settings in BIOS Setup and the SCSISelect Utility correct For information about running these utilities refer to the Configuring Your System chapter 3 If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in
113. ity online or monitor statistics on disk and controller activity you must install the array manager provided with your RAID subsystem Increasing array capacity is covered in the user s guide shipped with the option 3 22 Configuring Your System Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 3 1 shows the location of system board jumpers Referring to Figure 3 1 jumper A is the password CMOS configuration jumper Table 3 3 lists the factory default settings for the password CMOS configuration jumper Jumper B shown in Figure 3 1 configures the CPU speed This jumper must be set to reflect the CPU processor s installed in your system Table 3 4 lists the default settings for jumper B CN42 2 4 6 8 10 12 oO C 9 VW t 1357 9 11
114. lace the failed CPU number 0B29 Unsupported CPU Unsupported CPU old version is Contact your service representative to detect CPU slot 2 mounted in CPU slot replace the failed CPU number 0B30 Fan Alarm 1 6 Fan error Contact your service representative to occurred replace the faulty fan indicated in the system 0B35 event log Table 5 3 POST Error Codes and Messages continued Problem Solving 5 15 Error Code and Message Description Action 0B50 0B51 OBSF 0B60 0B61 0B62 0B70 0B71 0B74 0B75 0B78 CPU 1 with error taken off line CPU Z2 with error taken off line Forced to use CPU with error DIMM group 1 has been disabled DIMM group 2 has been disabled DIMM group 3 has been disabled The error occurred during temperature sensor reading System Temperature out of the range The error occurred during voltage sensor reading System Voltage out of the range The error occurred during fan sensor reading Because an error was detected in CPU 1 it was degraded Because an error was detected in CPU 2 it was degraded CPU error is detected A memory error was detected in memory DIMM group 1 Memory DIMM group 1 is degraded A memory error was detected in memory DIMM group 2 Memory DIMM group 2 is degraded A memory error was detected in memory DIMM group 3 Memory DIMM group 3 is degraded An error was detected in
115. m the bay See Figure 4 43 Note The dummy disk carrier is provided to maintain the proper cooling effect Leave the dummy disk carrier in unused slots so that the server can operate efficiently Keep all removed dummy disk carriers for future use N CAUTION Do not insert your hand or any tool into the slot with the disk tray or dummy disk carrier removed Failure to follow this caution may cause an electric shock or fire Figure 4 43 Releasing and Removing the Disk Carrier 4 Remove the four screws that hold the air baffle to the carrier and remove the air baffle See Figure 4 44 Save the air baffle for future use Upgrading Your System 4 45 A Air baffle B Screws 4 03 Drive carrier Figure 4 44 Removing the Air Baffle 5 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log CAUTION Observe static precautions Use an antistatic wrist strap 6 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information 7 Place the drive into the disk carrier removed in steps 3 and 4 above Orient the drive so that its component side is down and its data connector is facing the rear of the carrier The connector should be flush with the rear of the carrier
116. mand An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation coprocessor See math coprocessor 2 Glossary CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration infor
117. mation EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 EMP The Emergency Management Port EMP provides an interface to the console manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems F fault resilient boot FRB Logic on the system board controlled by the System Management Board Controller that allows the system to continue to boot when system errors occur flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The proce
118. ming you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next Note In order to see the diagnostic messages the ESC key must be pressed To identify your system s current BMC revision level see the example below Example BMC Messages Base Board Management Controller Copyright c 1999 NEC Corporation all rights reserved Device ID 01 Device Revision 00 IPMI Version 1 0 Firmware Revision 00 60 Self Test Result In the example above Firmware Revision 00 60 is the current BMC revision level loaded on your system Note The Firmware Revision Level stated in the example may not reflect the actual BMC revision level setting in your system Problem Solving 5 23 5 24 Problem Solving A Technical Specifications m Server Unit This appendix provides the technical specifications for your server unit Server Unit able A 1 lists the server unit technical specifications Table A 1 Server Unit Technical Specifications Item Specification Chassis Dimensions Width 12 8 inches 320 mm Height 18 0 inches 450 mm Depth 27 3 inches 683 mm Weight Non hot swap system up to 40 Ibs 18 kg Hot swap system up to 77 lbs 35 kg Enclosure Tower or 19 inch rack mountable 5U Environment Peripheral Interface rear access Option PCI Slots Storage Device Capacity System Board Processor Cache
119. n other software programs and the computer 6 Glossary parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 528MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically ref
120. ncorrect and or drive type run SETUP 02DO System Cache error System cache error Cache Contact your service representative Cache disabled disabled The cache cannot be used 02D1 System Memory System Memory exceeds the exceeds the CPU s caching limit CPU s caching limit 02F4 EISA CMOS not Contact your service representative write enabled 02F5 DMA test failed 02F6 Software NMI failed 02F7 Fail safe timer NMI failed 5 14 Problem Solving Table 5 3 POST Error Codes and Messages continued Error Code and Message Description Action 0611 IDE configuration Contact your service representative changed 0612 IDE configuration error device disabled 0613 COM A configuration changed 0614 COM A configuration error device disabled 0615 COM B configuration changed 0616 COM B configuration error device disabled 0617 Floppy configuration changed 0618 Floppy configuration device disabled 0619 Parallel port configuration changed 061A Parallel port configuration error device disabled 0B00 Rebooted during BIOS boot at Post Code 0B01 Rebooted during OS boot 0B02 Rebooted during OS runtime 0B1B PCI system error on Bus Device Function 0B1C PCI parity error on Bus Device Function OB22 Processors are installed out of order 0B28 Unsupported CPU Unsupported CPU old version is Contact your service representative to detect on CPU slot 1 mounted in CPU slot rep
121. nds 35 kg If the system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system A WARNING Ensure that the location of the rack mount server unit does not create an unstable condition when installed in the rack cabinet 1 Pull the two extension rail assemblies see A out of each rack mounting assembly on the rack cabinet until they lock in place 2 With someone assisting you lift and slide the server into the extended rail slider assemblies A WARNING It is strongly recommended that two people are present when lifting and assembling the rack mount server unit into a rack cabinet m Align the server center slide rails with the extended rail assemblies m Carefully slide the server into the extended rail assemblies until it stops Carefully press in on the safety latches Figure 2 4 B on the center slide bars ensure that the safety latch on the extension rail assemblies are centered and slide the server towards the rear of the rack cabinet 27 Note When you first slide the server into the rack cabinet extra pressure may have to be applied After the first time the slides will move easier 3 Check that the server slides in and out of the rack cabinet 4 Secure the front bezel of the server to the front of the rack cabinet by tightening its thumbscrews 2 8 Setting Up the Syst
122. nnected to the power supplies the status LED panel indicator on each of the power supplies will blink Upgrading Your System 4 57 Figure 4 58 Plugging in the AC Power Cords 9 Power up the system and close the front door When the system power is on the status LED panel indicator on each power supply goes to steady green indicating that the DC power is on and OK 4 58 Upgrading Your System Hot Swapping a Power Supply Your system power is hot swappable only if your system is equipped with two power supplies If a supply malfunctions it is hot swappable When you are swapping out a faulty power supply you can determine which one to remove by checking the status LED panel indicator on each supply If the LED panel indicator on a power supply is lit amber failure the power supply can be hot swapped If your system is equipped with only one power supply it is not hot swappable and it is recommended that power to the system be turned off before removing the power supply To hot swap a power supply perform the following steps 1 At the rear of the cabinet locate the defective power supply If the LED panel indicator on a power supply is lit amber the power supply is defective 2 Remove the power supply by grasping its handle 1 with your right hand press the latch with your index finger pull the handle down slightly 2 and slide the power supply out of the bay 3 See Figure 4 59
123. nnector on the RAID controller board and the other end of the cable into the DAC LED cable connector on the system board See Figure 4 28 HHHH LILI CI TTL Ci e rr a EF al peN 5 m B A System board B DAC LED connector Figure 4 28 Installing the DAC LED Cable Upgrading Your System 4 31 Removable 5 25 inch Media Devices A variety of SCSI 5 25 inch removable media devices 1 tape backup etc can be installed in the two half height media bays Figure 4 29 The media devices should be installed in the first available media bay from the top slot 1 Contact your sales representative or dealer for a list of approved devices Pe oda a ud dX e qu d Ww wx xx d menm m j A Slot 1 B Slot 2 Figure 4 29 Removable Media Devices If you are adding or removing a SCSI removable media device consider the following m Set the termination of the 5 25 inch device to
124. nt or dismount 5 1 4 inch removable media devices See Opening the Front Door earlier in this chapter Note The standard CD ROM drive and some options for the 5 1 4 inch devices such as a CD ROM drive have a function to eject a tray or media using a software command Before issuing a software command to eject a tray or media confirm that the front door is open If the command is executed while the front door is closed a tray or media may run into the front door resulting in an error or may cause the unit to fail Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices amp Note If the server power cord s is connected to a power control unit such as an UPS Uninterruptible Power Supply make sure that the power control unit is powered on 3 Open the front door tower based system only and press the push button power on off switch on the front panel Verify that the system power on LED is lit If it is not lit ensure the ac power cord is connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU s memory keyboard mouse and most installed peripheral devices POST also displays the start messages
125. o the slot on its wire clip bracket and release the wire clip bracket See Figure 4 16 Figure 4 16 Removing the Processor Fan Heatsink 4 18 Upgrading Your System 8 Swing its processor socket lever up until it is in the unlocked position and carefully remove the processor See Figure 4 17 Figure 4 17 Removing the Processor 9 If you are adding or replacing a processor refer to Installing a Processor earlier in this chapter 10 If you are not replacing a processor then you must replace it with a terminator in the empty socket See nstalling a Processor earlier in this chapter 11 Reinstall the left hand side access panel on the system chassis See Installing the Side Access Panel earlier in this chapter 12 Plug in the system power cord s and power up the system Upgrading Your System 4 19 DIMMs The system board contains six DIMM sockets Figure 4 18 Each socket can hold a single 72 bit DIMM module with 128MB 256MB 512MB or 1GB of memory When all six sockets are populated the system board supports a maximum of 6 GB of memory with IGB DIMMs Memory is partitioned as three banks of SDRAM that must be populated in pairs each providing 72 bits of buffered two way interleaved memory 64 bit main memory plus ECC DIMMs will always be installed in sockets 1 and 2 When you install additional DIMMs you must start with the first empty socket next to the last DIMMs already installed When you remove
126. off and the SCSI ID to a value that is not assigned to any other device Refer to the vendor documentation that comes with the device on how to set the values 4 32 Upgrading Your System Installing a 5 25 Inch Media Device To install a 5 25 inch media device perform the following procedures 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the left hand side access panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 4 Remove the dummy cover from the bay where you are installing a media device The dummy cover is released by removing the two screws holding it in place see Figure 4 30 Save the dummy cover and screws for future use amp Note When installing a full height device remove two dummy covers oo0000000 oo 00000 oooo000 oo0000 O00000000000 Figure 4 30 Removing the Dummy Cover 5 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 6 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information 7 Attach the mounting rails to the device
127. on Response Power Sleep Status Off Power OFF or Sleep S4 None required normal Green Power ON None required normal Flashing Standby Sleep S1 None required normal Green Status Green System ready None required normal Flashing Processor or memory disabled Check condition Green Amber Critical temperature or voltage fault Check condition CPU terminator missing Flashing Power fault Check condition Amber Fan fault Non critical temperature or voltage fault Off Fatal error during POST Check condition Hard Drive Activity Flashing Hard drive activity None required normal Green Amber Hard drive failure Check disk drive status LEDs Off No activity None required normal LAN 1 Activity Green Linked None required normal Flashing LAN activity None required normal Green Off Disconnected None required normal LAN 2 Activity Green Linked None required normal Flashing LAN activity None required normal Green Off Disconnected None required normal ID LED Blue Server identification None required normal Toggled by ID button or software Off Server identification None required normal Toggled by ID button or software 1 Rack Mount System only Hot Swap System only 2 18 Setting Up the System Table 2 2 350 Watt Power Supply Status LED Panel Indicator LED Status Description Response STATUS Off AC power off to either of the installed Check condition power supply units Amber
128. on the video monitor Press Ctrl A to run SCSI Utility Press CtrI A to run this utility The SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 02 04 A AIC 7899 02 04 B AIC 7899 Internal SCSI connector Once you select the adapter the following screen is displayed Menu Description Configure View Host Configure host adapter and device settings Adapter Settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices If you wish to format a disk verify disk media or display a list of devices and their SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings Configuring Your System 3 19 Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu F5 Switches between
129. onnector cover for future use Remove the expansion slot setscrew see Figure 4 24 Save the setscrew for reinstallation Remove the expansion slot cover from the inside of the cabinet by pushing it out the rear of its expansion slot with your fingers see Figure 4 24 Save the expansion slot cover for future use Upgrading Your System 4 25 i SS 1 Figure 4 24 Removing the Expansion Slot Setscrew and Cover 10 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors N CAUTION Observe static precautions Use an antistatic wrist strap 11 Record the option board serial number in the equipment log 12 Set any board jumpers or switches as described in the documentation that comes with the option board 13 While holding the board by its top edge or upper corners and its component side facing down firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot See Figure 4 25 Figure 4 25 Installing an Option Board 4 26 Upgrading Your System 14 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover
130. ontroller board 4 29 installing and removing a 5 25 inch media device 4 32 installing and removing DIMMs 4 20 installing and removing option boards 4 24 Index 2 installing or swapping a hard disk drive 4 36 installing the hard disk drive bay upgrade kit 4 51 installing the optional hot swap power supply 4 56 modifying the system board 4 11 preparation 4 3 removing and installing a processor 4 14 removing the side access panel 4 4 replacing the real time clock calendar battery 4 11 tools recommended 4 3 User password 1 19 Using the system 2 22 Using this guide ix Wake on LAN remote power on function 1 18 Warning components might be hot 4 2 power on off switch 4 2 Index 3 Index 4 456 01575 N00
131. ontrols and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a RJ 45 LAN port may result in personal injury and equipment damage Connecting the Power Cord Plug the female end of each AC power cord shipped with your system into the input receptacle on the rear of each power supply shipped with your system Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If a power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria m The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system m The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region m The power cord connector that plugs into the system must be an IEC type CEE 22 female connector W The power cord must be less than 1 8 meters 6 0 feet long When connecting the pow
132. or enhanced performance Programmable transmit threshold for improved bus utilization Early receive interrupt for concurrent processing of receive data On chip counters for network management Autodetect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps Support for Wake On LAN 1 12 System Overview SCSI Controller The system board includes an embedded Adaptec AIC7899W dual function SCSI controller The AIC7899W provides Ultra 160 SCSI interfaces as two independent PCI functions As implemented on the system board interface A attaches to an Ultra 160 SCSI backplane that supports up to ten Ultra 160 SCA drives in redundant configuration Controller B may be used to support SCSI devices in the removable media bays or external to the cabinet Video Controller The system has an integrated ATI Rage XL 64 bit high performance VGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA m 4 MB of 10 ns onboard Synchronous Graphics Memory SGRAM m Pixel resolutions up to 1280 X 1024 m Analog VGA monitors single and multiple frequency interlaced and noninterlaced with a maximum vertical retrace noninterlaced frequency of 100 Hz Peripheral Controller The super I O PC87417 advanced integrated peripheral controller supports two serial ports one on rear I
133. or Correctly 11 Gently apply pressure equally over the top surface of the processor until it seats in the socket The processor should fit do not force the processor into the socket Push the socket lever down until it snaps into the locked position See Figure 4 13 Figure 4 13 Installing a Processor 4 16 Upgrading Your System 12 Position the heat sink on the processor so that the L channel groove on its bottom face fits the lever and plastic end of the socket See Figure 4 14 a a mp i A L Channel groove B Processor C Plastic D Lever Figure 4 14 Installing the Processor Heat Sink 13 Tip the heat sink so that the hole on the clip away from the fan connector fits over the tab on the base of the socket 1 Then insert a small screwdriver into the slot on the wire clip bracket and hook the bracket over the other tab on the base of the socket while pressing down on the bracket 2 See Figure 4 15 N CAUTION Ensure that the heat sink is positioned properly on top of the processor so that it is level and not slanted If for any reason itis out of position removed the heat sink and reinstall it Figure 4 15 Securing the Processor Heatsink Upgrading Your System 4 17 14 Connect one end of the fan cable connector to the fan heat sink connector and the other end of the cable to its mating connector on the system board See F
134. plete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows 2000 Windows NT 4 0 plus Service Pack 6 Novell NetWare v5 0 and SCO OpenServer Release 5 05 Network Operating Systems This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system EXPRESSBUILDER User s Guide The EXPRESSBUILDER User s Guide contains the instructions needed for reloading the operating system OS and installing MWA support programs ServerCare Guide The ServerCare Guide contains information about NEC s warranty and server registration The following document is included with your server as an electronic file on the ESMPRO Management Suite CD ESMPRO Management Suite User s Guide The ESMPRO Management Suite User s Guide contains the instructions needed for installing the MWA support programs Using This Guide xi Safety Notices A m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists
135. ppy disk m After turning off the server wait at least 40 seconds before turning it on again Cycling the power immediately may cause malfunction or failures of the server m Before relocating the server turn off the power and unplug the power cord from the outlet Moving the server when it is powered may cause malfunction or failures of the server m Some software includes a command to eject the CD ROM tray or a media in a device mounted in the 5 25 inch device bay Make sure that the front door of the tower based cabinet is open before running the command Running this command with the front door closed may cause the CD ROM tray or the media to hit against the front door resulting in a possible failure of the CD ROM Clean the server regularly Regular cleaning prevents failures of the server and its components m Lightning may cause a momentary voltage drop To prevent this problem an uninterruptible power supply unit is recommended m Only use options qualified for the server A non qualified option may be mounted or connected to the server but it may fail to operate normally or even cause failures These types of failures are not covered under warranty 2 22 Setting Up the System Opening the Front Door of the Tower Cabinet You must open the front door of the tower cabinet to turn the server power on or off place the server in sleep mode mount or dismount a floppy disk mount or dismount a hard disk drive or mou
136. r BIOS as Fixed Disks BIOS Support for Int13 Extensions Enabled Enabled Verbose Enabled Enabled Disabled Enabled 1 No effect if BIOS is disabled Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Configuring Your System 3 21 Configuring the RAID Controller The RAID Redundant Array of Independent Devices options available for your system are the SecuRAID 112 Mylex AcceleRAID 160 and the SecuRAID 320 Mylex AcceleRAID 352 each of which gives your system the added security of high availability provided an appropriate RAID level is chosen If you order a system with a RAID controller the system is pre configured at the factory according to Table 3 2 below Table 3 2 RAID Configurations Number of RAID Level Hard Drives in Hard Drives Configured Array Description 1 7 1 JBOD RAID 7 Known as Just a Bunch of Drives JBOD allows the controller to access the drives independently This configuration has no redundancy and does not use striping 2 1 2 Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant 3 5 3 Striping with Parity RAID 5 Data is striped across several physical drives Parity prote
137. reshed to maintain valid data and is lost when the computer is powered off See also and SRAM real time clock The IC in your computer that maintains the time and date Glossary 7 ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port SAF TE SCSI Accessed Fault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer
138. rive activity fault LED See Status LED Indicator Descriptions in Chapter 2 Note When the SCSI drive activity fault LED indicates a drive fault steady amber light you can remove the drive and swap in a replacement at any time without needing to power down the system and provided RAID is configured in the system Drive manufacturer s caution against moving a drive that is still spinning because of possible damage to the drive Also when the SCSI drive activity fault LED indicates that the hard disk drive is being rebuilt flashing amber light do not remove the drive 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Open the front door of your system s cabinet For tower based systems see Opening the Front Door of the Tower Cabinet in Chapter 2 For rack mount systems you must remove the front panels of the system chassis 3 Remove the drive and its carrier from the SCSI hard disk drive bay by performing the following procedures N CAUTION Depending on the drive fault the drive may be still spinning when you remove it Follow the next steps exactly when removing drives W Press the disk carrier handle lock downward to release it See Figure 4 47 Figure 4 47 Releasing the Disk Carrier Tray Upgrading Your System 4 49 m Grasp the disk carrier handle and pull the faulty disk drive out of
139. ront of the computer chassis The computer chassis includes an intrusion switch on the side cover When any of these covers are opened the switch transmits an alarm signal to the system board where server management software processes the signal Security with the rack mount system is identical to the tower based system stated above except that the mechanical locks are on the front and rear doors of the rack cabinet Software Locks via the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120minutes m Set and enable an administrative password m Set and enable a user password W Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches m Disable writing to the diskette drive when secure mode is set Reconfiguration If a CPU or a memory DIMM board error was detected during execution of POST Power On Self Test after system power is turned on the reconfiguration function isolates the failed CPU or memory DIMM and continues operation You should replace the failed device as soon as possible This
140. rs Embedded Adaptec AIC7899W dual function controller Lithium battery vendor part no CR2032 PC87417 Super I O controller Up to 6 GB of ECC SDRAM DIMM two way interleaved memory PS 2 compatibe 104 key 12 function keys separate numeric and cursor pads PS 2 mouse Non hot swap system 300 Watt power supply Hot swap system 350 Watt power supply up to two AC input 100 120VAC 10 or 200 240VAC 410 50 60 Hz 1Hz Power consumption 420 VA 410 Watts hot swap 280 VA 275 Watts non hot swap Technical Specifications A 3 A 4 Technical Specifications Connectors Overview External Device Connector Pin Information Overview This appendix provides pinout information about the server s external device connectors External Device Connector Pinout Information Pinout information for the following external device connectors that are located on the front and rear of the server unit is provided as follows Front of server see Figure Table B 3 USB port Rear of server see Figure B 2 m Keyboard and Mouse ports see Serial ports COMI and see m USB ports see VGA video monitor port see m RJ45 LAN ports see m Parallel port see Table B 6 External SCSI port ji d
141. rted Please contact your sales representative for a list of qualified CPU speeds 3 24 Configuring Your System Moving System Board Jumpers N CAUTION Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system Locate the position of the jumpers on the system board you are changing See Figure 3 1 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 3 3 for system board jumper settings Install the system cover and power up the system Configuring Your System 3 25 Clearing and Changing the Passwords To clear and change the passwords 1 Power off the system and remove the left side panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system 3 Remove the spare jumper
142. s Selects system power state after AC loss 3 14 Configuring Your System System Management Submenu Choices or Feature Display Only Description Your Setting BIOS Version Board Part Number Board Serial Number System Part Number System Serial Number Chassis Part Number Chassis Serial Number BMC Device ID BMC Device Revision BMC Firmware Revision BMC Firmware BootBlock Revision BMC Support IPMI Version SDR Revision PIA Revision Primary HSBP Revision Secondary HSBP Revision Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only Information field only hidden if not detected Information field only hidden if not detected Configuring Your System 3 15 Console Redirection Submenu Choices or Feature Display Only Description Your Setting Serial Port Address Disabled When enabled Console On board COMA On board COM B Interrupt 3 Base I O Address 3F8 2F8 9600 19 2 KB 38 4 KB 57 6 KB 115 2 KB Baud Rate None CTS RTS XON XOFF CTS RTS CD Flow Control Redirection uses the I O port specified Choosing Disabled completely disable
143. s Description Exit Saving Changes Exit Discarding Changes Load Setup Defaults Load Custom Defaults Save Custom Defaults Discard Changes Save Changes Exit after writing all modified Setup item values to NVRAM Exit leaving NVRAM unmodified User is prompted if any of the setup fields were modified Load default values for all SETUP items Load values of all Setup items from previously saved Custom Defaults NOTE This is hidden if custom defaults are not valid or present Stores Custom Defaults in NVRAM Read previous values of all Setup items from NVRAM Write all Setup item values to NVRAM 3 18 Configuring Your System SCSISelect Utility The SCSI Select Utility detects and configures the SCSI controller located on the system board or an optional SCSI controller board installed in your system This utility may be started with a simple key operation while POST is in progress and requires no specific start up disk The SCSISelect Utility is used mainly to set the transfer rate of connected SCSI device Use the SCSISe ect Utility to m Change default values Check and or change SCSI device settings that may conflict with those of other devices in the server Running the SCSISelect Utility You access the SCSISe ect Utility when you turn on or reboot your system To run the utility perform the following procedure 1 2 5 Power on or reboot the system When this message appears
144. s listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER An arrow precedes selections with submenus Refer to the following table for information on the keys that you use with BIOS Setup These keys are also listed at the bottom of the Setup menu Configuring Your System 3 3 Key Function in Setup Menu F1 or Alt H Get Help about an item ESC Exit the current menu and return to the previous menu Left or right arrow keys Up or down arrow keys HOME or END PAGE UP or PAGE DOWN F5 or F6 or or SPACE F9 F10 ENTER Move between menus Move cursor up and down The cursor moves only to the settings that you can change Move cursor to top or bottom of window Move cursor to next or previous page Select the previous value for the field Select the next value for the field Load default configuration values for this menu Save configuration values and exit Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Recommended values are bold in the following tables 3 4 Configuring Your System
145. s Console Redirection When Console Redirection is enabled this shows the IRQ assigned per the COM Port Address chosen above When Console Redirection is enabled this shows the base I O address assigned per the COM Port address chosen above When Console Redirection is enabled use the baud rate specified When EMP is sharing the COM port as console redirection the baud rate must be set to 19 2 KB to match EMP baud rate unless auto baud feature is used None No flow control CTS RTS Hardware based flow control XON XOFF Software flow control CTS RTS CD Hardware based Carrier Detect flow control When EMP is sharing the COM port as console redirection the flow control must be set to CTS RTS or CTS RTS CD depending on whether a modem is used 3 16 Configuring Your System Boot Menu Devices Removable Devices Legacy Floppy Drives Hard Drives Bootable Add in Cards AIC 7899 A 00 lt Hard Disk Information gt INTEL Boot Agent Version X X XX INTEL Boot Agent Version X X XX Boot Device Priority Menu Boot Priority Device Description Your Setting 1 Diskette Drive Attempts to boot from a diskette drive 2 ATAPI CD ROM Attempts to boot from an Drive ATAPI CD ROM drive 3 Hard Drive Attempts to boot from a hard drive device 4 SCSI CD ROM Attempt to boot from a SCSI Dri CD ROM containing bootable oe media This entry will appear if there is a bootable CDROM that is con
146. s in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter 5 6 Problem Solving Monitoring POST Each time you turn on the system the Power On Self Test POST runs automatically and checks the system board processors memory board keyboard and mouse During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test When the memory test completes the following is displayed Press lt F2 gt to enter SETUP Press lt F2 gt to enter BIOS SETUP When the utility appears follow the instructions on your monitor to configure BIOS See chapter 3 Configuring Your System If you do not press lt F2 gt the above message remains for a few seconds and the boot process continues When this message appears Press Ctrl lt A gt for SCSISelect Utility Press lt Ctrl A gt if you want to configure SCSI devices in your system When the utility appears follow the instructions on your monitor to configure the SCSI host adapter settings and run the SCSI disk utilities See chapter3 Configuring Your System If you choose not to run SCSISelect Utility the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display it emits a series of long and short beeps Writ
147. s of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change Use the EXPRESSBUILDER CD ROM to create the device driver diskettes 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system Press lt F2 gt to enter SETUP displays 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value key
148. se of different diameter may cause damage to the device Figure 4 38 Securing the Hard Drive to a Disk Carrier Tray 13 Slide the disk carrier tray into the disk drive bay and secure it to the chassis with the screws previously removed in step 5 above See Figure 4 39 1 a S Figure 4 39 Installing the Disk Carrier Tray 4 40 Upgrading Your System 14 Connect the SCSI interface and power cables to the drive 15 Reinstall the fan cover See Installing the Fan Cover described earlier in this chapter 16 Reinstall the left hand side access panel on the system chassis See nstalling the Side Access Panel earlier in this chapter 17 Plug in the system power cord s and turn on the system Swapping a Hard Disk Drive 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter Remove the left hand side access panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap Remove the fan cover See Removing the Fan Cover described earlier in this chapter 5 Disconnect the SCSI interface and power cables attached to the drive 6 Remove the disk carrier tray from the bay The disk carrier tray is released by removing th
149. sic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a computer handles See also byte Glossary 1 BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port com
150. ss used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards hot swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted IC Integrated Circuit An electronic device that contains miniaturized circuitry IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers
151. stem PCI Configuration Menu Feature Choices or Display Only Description Your Setting Embedded SCSI Embedded NIC 1 Embedded NIC 2 Embedded Video Controller PCI Slot 1 PCI Slot 2 PCI Slot 3 PCI Slot 4 PCI Slot 5 PCI Slot 6 Select sub menu Select sub menu Select sub menu Select sub menu Select sub menu Select sub menu Select sub menu Select sub menu Select sub menu Select sub menu Embedded SCSI LAN and VGA Submenu Choices or Feature Display Only Description Your Setting SCSI Controller Enabled If Disabled the BIOS will hold LAN Controller 1 Disabled the embedded chip in reset In LAN Controller 2 this configuration the VGA Controller controller hardware is completely disabled and will be invisible to the PnP operating systems Option ROM Scan Enabled If Enabled initialize device Disabled expansion ROM PCI Slot Submenu Choices or Feature Display Only Description Your Setting Option ROM Scan Enabled Enable option ROM scan of the gt selected device Disabled Configuring Your System 3 9 I O Device Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1 Disabled If set to Auto BIOS configures the Enabled port Auto Base I O Address 3F8h Selects the base I O address for 2F8h serial port 1 3E8h 2E8h Interrupt 4 Selects the IRQ for serial port 1 3 Serial Port 2 Disabled If set to Auto B
152. stem chassis See Removing the Side Access Panel earlier in this chapter CAUTION For proper cooling and airflow do not operate the system with the side access panel removed Always replace the panel before powering on the system 3 If your server is a redundant hot swap system you must move the hard disk drive cage s in order to free up the fan module so that it is not confined when sliding it out of the chassis Otherwise go to step 6 4 8 Upgrading Your System Remove the five screws securing the hard disk drive cage s to the front of the chassis Save the screws for reinstallation Pull the hard disk drive cage s out the front of the chassis approximately one inch 5 cm 6 Remove the fan cover See Removing the Fan Cover earlier in this chapter 7 Tag and disconnect the two cooling fan cable connectors from their mating connectors on the system board Grasp and pull the fan module out the side of the chassis and remove it See Figure 4 7 Figure 4 7 Removing the Fan Module Installing the Fan Module To install the fan module perform the following procedures 1 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected Reconnect the two cooling fan cable connectors to their mating connectors on the system board CAUTION Always make sure that you connect the fan cable connectors to their specif
153. supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following m Are the diskette drive s power and signal cables properly installed Is the diskette drive properly configured W Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly Use BIOS Setup to make sure that the diskette drive controller is set to Enabled For information about running BIOS Setup refer to the Configuring Your System chapter If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance CD ROM Drive Activity Light Does Not Light Check the following m Is the power and signal cable to the CD ROM drive properly installed m Is the drive properly configured Is the onboard IDE controller enabled Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software m Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapt
154. t panel AA ICMB connector Diskette drive connector BB 64 bit G6MHz PCI slots for add in boards IDE CD ROM connector CPU2 fan connector Front intake fan connectors fan3 and fan4 DD LAN RJ 45 network controller connectors Hot swap backplane connectors EE VGA monitor port connector Front panel connector FF Parallel port connector System configuration jumper block GG Serial port connector COM 1 Processor speed jumper block HH Stacked three port USB connectors HDD LED connector Configuration jumper block Dual PS 2 keyboard and mouse connectors top mouse bottom keyboard Figure 1 6 System Board System Overview 1 9 Pentium 1 1 Processor Depending on system configuration each system includes one or two Pentium III processors Each Pentium III processor plugs into a standard PGA370 connector The processor comes with either 256K or 512K cache When two processors are installed both processors must be of identical bus and core speed When only one processor is installed the other processor socket must have a terminator card installed The processor external interface operates at a maximum of 133 MHz The second level cache is located on the substrate of the processor cartridge The cache includes burst pipelined synchronous static RAM BSRAM System Memory The system board contains six 168 pin DIMM sockets Memory is partitioned as three banks of registered SDRAM DIMMs PC133 compatible that must be populated in
155. tc m Your system may include hot swap SCSI hard disk drive bays for mounting up to five hot swap disk drives in easily removable drive carriers Each drive has a set of two lights to indicate the fault or other status power on green LED activity flashing green LED fault yellow LED For mounting additional SCSI hard disk drives an optional five SCSI hard disk drive cage is available amp Note The hot swap SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install SAF TE Logic amp Note SAF TE Logic is in systems that include the hot swap SCSI disk drive cage SAF TE Logic is not available in systems that include the non hot swap hard SCSI disk drive cage The SCSI backplane includes SAF TE SCSI Accessed Fault Tolerant Enclosure logic that provides an interface to the disk subsystem that supports status signals hot swapping drives and enclosure monitoring The transport mechanism for the standardized alert detection and status reporting is the SCSI bus Disk drives power supplies cooling fans and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID management software the user can be alerted of impending or imminent disk conditions requiring attention This allows the user to react to conditions that could normally go unnoticed until data loss
156. tdown A forced power shutdown can be used when the power on off switch does not power off the server or the reset functions do not work To perform a forced power shutdown Press in on the power on off switch located on the front panel of the server for at least 4 seconds to force the server power off To power on after a forced shutdown wait 10 seconds and then power on again 2 24 Setting Up the System Configuring Your System Configuring Your System a BIOS Setup Utility a SCSlSelect Utility Configuring the RAID Controller Configuring System Board Jumpers Configuring Your System Configuration and setup utilities are used to change your system configuration You can configure your system as well as option boards you may add to your system using the BIOS Setup Utility Several unique system parameters are configured using the BIOS Setup which is stored in the system FLASH memory The SCSISelect Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BIOS Setup or SCSISe ect Utility do not need to be run unless you want to change the password or security features add certain type
157. tery from its package and being careful to observe the correct polarity plus sign up insert it into the battery socket 14 If applicable reinstall the plastic cover on the lithium battery socket 15 Reinstall the left hand side access panel on the system chassis See nstalling the Side Access Panel earlier in this chapter 16 Plug in the system power cord s and turn on the system 17 Run the BIOS Setup to restore the configuration settings to the real time clock 4 12 Upgrading Your System F D Figure 4 9 Replacing the Real Time Clock Battery Upgrading Your System 4 13 Removing and Installing a Pentium Ill Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system The system board has sockets for two processors Each Pentium III processor plugs into a standard PGA370 connector The processor comes with up to 512K cache The primary processor connector is shown in the illustration below see Figure 4 10 C The secondary processor connector is shown in the illustration below Figure 4 10 E N CAUTION Electrostatic discharge ESD can damage components pla
158. the BIOS Setup utility and select Get Default Values at the Exit menu 3 26 Configuring Your System Upgrading Your System General Information Static Precautions Equipment Log Tools Recommended for Upgrading Your System Preparing Your System for Upgrade Removing the Side Access Panel Installing the Side Access Panel Cooling Fan Unit Modifying the System Board Option Boards Installing a RAID Controller Board Removable 5 25 Inch Media Devices Hard Disk Drives Installing the Hot Swap SCSI Hard Disk Drive Bay Upgrade Kit Installing the Optional Hot Swap Power Supply Hot Swapping a Power Supply General Information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side access panels removed can damage your system components For proper cooling and airflow always replace the side access panels before powering on your system A WARNING Avoid burns If the system has been running any installed processor and heat sink on the pro
159. this chapter Problem Solving 5 3 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative 5 4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been r
160. tion it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following W Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software found later in this chapter 5 8 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light No beep or incorrect beep pattern W No characters appear on screen W Characters on the screen appear distorted or incorrect System cooling fan does not rotate m Diskette drive activity LED does not light m Hard disk drive activity LED does not light m CD ROM drive activity LED does not light m Problems with application software The startup prompt Press lt F2 gt key if you want to run Setup does not appear on the
161. to 6 GB of ECC SDRAM two way interleaved memory using up to six DIMMs Six PCI expansion slots for add in boards four 64 bit 66MHz and two 32 bit 33MHz slots SCSI drive bays accessible from the front of the chassis Hot swap SCSI disk drive backplane a failed drive can be removed and replaced with a new drive without system power being turned off if an optional Redundant Array of Independent Disks RAID controller is installed High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed Embedded PC compatible support serial parallel mouse keyboard diskette USB LAN and video Integrated onboard ATI RAGE XL Video Graphics Array VGA controller with 4 MB of video memory Adaptec AIC7899W SCSI controller providing dual channel Ultra 160 SCSI interfaces System Overview 1 5 Integrated onboard Network Interface Controller NIC a dual Intel 82550 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with two RJ 45 Ethernet connectors Dual channel enhanced IDE controller secondary channel supported only Two 5 4 inch removable media expansion bays IDE 24X CD ROM drive and 3 inch diskette drive Four integrated Universal Serial Bus USB ports Hardware monitors temperature fans and voltage and software monitors to indicate failures Chassis that supports up to two power supply units
162. trolled by a BIOS Boot Specification compliant SCSI option ROM 5 PXE UNDI Attempt to boot from a network This entry will appear if there is a network device in the system that is controlled by a PXE compliant option ROM Hard Drive Selections Boot Priority Device Description Your Setting Drive 1 or actual drive string To select the boot drive use the up Other bootable and down arrows cards to highlight a Additional entries device then for each press the plus drive that has a key to move it PnP header to the top of the list or the minus key to move it down Other bootable cards cover all the boot devices that are not reported to the system BIOS through BIOS Boot specification mechanism It may or may not be bootable and may not correspond to any device Press ESC to exit this menu Configuring Your System 3 17 Removable Drive Selections Boot Priority Device Description Your Setting Lists Bootable Use keys to place the Removable removable devices in the boot Devices in the order you want Includes System Legacy 1 44 MB floppy 2 88 MB floppy etc Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press lt Enter gt to execute the option Pressing lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exit Choice
163. ts the Management Workstation Application MWA which allows remote server management via a modem or direct connection to a manager system Events monitored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Management Workstation Application MWA may be found in Appendix B of this User s Guide One major function of the BMC is to autonomously monitor system management events and log their occurrence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Records SDRs from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can poll and retrieve the server s current status The BMC performs the following m Monitors server board temperature and voltage Monitors processor presence and controls Fault Resilient Boot FRB m Detects and indicates baseboard fan failure m Manages the SEL interface m Manages the SDR Repository interface m Monitors the SDR SEL timestamp clock m Monitors the system management watchdog timer m Monitors the periodic SMI timer m Monitors the event receiver m Controls secure mode including video blanking diskette write protect monitoring and front panel lock unlock
164. ues were set Start the Checksum Bad not correct SETUP utility to set required values again If Default the same error still occurs call your service Configuration Used representative 0252 Password checksum The passwords have been Start the SETUP to provide password bad Passwords cleared settings again cleared 0260 System Timer Error System timer error Contact your service representative 0270 Real Time Clock Real time clock error Contact your service representative Error 0271 Check date and time Real time clock is set incorrectly Start the SETUP utility and select Main gt setting System Time System Date to set the correct time If the same error reoccurs contact your service representative 0281 Memory Size found Memory size error Contact your service representative by POST deferred from EISA CMOS 02B0 Diskette drive A Floppy disk A error Start the SETUP utility and select Main gt error Diskette A to set the required value again Check if the floppy drive cable is correctly 02B1 Diskette drive B Floppy disk B error connected If the error persists contact your error service representative to replace the cable or floppy disk drive 02B2 Incorrect Drive A The type of drive A is incorrect Start the SETUP utility to set required values type run SETUP again If the error persists contact your service representative to replace the cable 02B3 Incorrect Drive B The type of drive B is i
165. unning correctly check the following If you are running the software from a CD ROM try a new copy of the software m Ifthe problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board set may be defective m Ifthe problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures W If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Diagnostic Procedures in this chapter Problem Solving 5 5 Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources Error Checking Each time you turn on the system POST Power On Self Test runs automatically and checks the system board processors memory board keyboard and mouse If POST finds an error it displays
166. ve See Table 2 1 for a list and description of the system LEDs Press to turn system DC power on or off Press to enter power saving sleep mode Press again to enter normal mode of operation This function requires a corresponding operating System When green system is linked See Table 2 1 for a list and description of the system LEDs When green system is linked See Table 2 1 for a list and description of the system LEDs Resets the system Figure 2 7 Front System Controls Indicators and I O Port Non Hot Swap Bays Continued Setting Up the System 2 13 Front View Hot Swap SCSI Drive Bays Figure 2 8 shows the location of the front system controls indicators and I O port on a system that includes the hot swap SCSI disk drive bays Note For rack mount systems an additional feature is provided on the front panel consisting of a blue ID LED and ID toggle switch to indicate which particular chassis among several in a rack configuration is being serviced See Front View Rack Mount Systems Only later in this chapter c xr Zz 3 iat pez EX pe E i S er u Figure 2 8 Front System Controls Indicators and I O Port Hot Swap Bays 2 14 Setting Up the Syst
167. ware sse 5 11 Bootable CD ROM Is Not eene 5 12 Problems with the Network esses ener enne enne nnne nnns 5 12 Plug and Play Installation Tips ene nennen nnns 5 12 Error MESSAGES dete eee te eiie th need ete 5 13 POST Error Codes and Messages c cccsccsscssscessceseceeeceeseeeneeeseecseeeaaecaaecsaecnaeeeseenaeens 5 13 POST Error Code Hardware References eene 5 22 How to Identify BIOS and BMC Revision Levels sese 5 23 BIOS Revision Level Identification 5 23 BMC Revision Level Identification esses 5 23 A Technical Specifications Server Unite cse de mes eode m t ES sk EE A 2 B Connectors Ba EE e EE aeu B 2 External Device Connector Pinout Information 0 cccccccceessscecesssceceesssceseesssseeseessasees B 2 Keyboard and Mouse rne eee e et d ec ee ei e ee B 4 Serial Ports COMI and 2 ina ana a B 4 USB POrts e ratum ed iEn B 5 NV GA Video Monitor Port tet eene adits B 5 AE Lm B 6 needs die teens 6 Glossary Equipment Log Index vi Contents Contents vii viii Contents Using This Guide The EXPRESS5800 120Lf User s Guide provides a quick
168. with the keyboard disconnected Disconnect and reconnect the keyboard If the same error still occurs call your service representative Keyboard Controller Keyboard controller error Disconnect and reconnect the keyboard If Failed the same error still occurs call your service representative Keyboard Locked Keyboard is locked Disconnect and reconnect the keyboard If Unlock Key Switch the same error still occurs call your service representative Monitor Type does The monitor type is not consistent Check monitor parameters entered during not match CMOS with CMOS data entered during system setup If the same error still occurs system setup call your service representative System RAM Failed System RAM error Contact your service representative to at offset replace the system board or DIMM board Shadow RAM Failed Shadow RAM error at offset Problem Solving 5 13 Table 5 3 POST Error Codes and Messages continued Error Code and Message Description Action 0232 Extended RAM Extended RAM error Contact your service representative to Failed at address replace the system board or DIMM board line 0250 System Battery is No battery is available for the Contact your service representative to Dead Replace and system replace the battery After battery is Run SETUP replaced start the SETUP utility to set required values again 0251 System CMOS Checksum of system CMOS is The default val
169. y or a hot swap hard disk drive bay Refer to Figure 1 4 in chapter 1 to identify the type of hard disk drive bay in your system In each example the internal hard disk drives are located in the SCSI disk drive bays 4 36 Upgrading Your System Installing or Swapping a Hard Disk Drive in a Non Hot Swap Disk Drive Bay This procedure describes installing a new hard disk drive or swapping out a disk drive in a SCSI disk drive bay Disk drives must use the industry standard 68 pin Wide SCSI interface connector Note To order a hard disk drive contact your sales representative or dealer m If installing new drives follow an installation scheme starting with the top most drive Fill the bays top to bottom 1 through 5 See Figure 4 34 STO numo ooooo nung ooooo 00000 oooog ooooo ooooo OO 000 Bina ooooo nnn J ooooo nung oo ooo ooooo ooooo ooooo nung ooooo ooooo ooooo OO 000 ooooo ooooo 20000 o O io Gy oo 00000 505000 O00000 ooooo O00000 0000000 oo 000000 So 00000 poooo oo 00000000 000000 ooo ooo ooo ooo ooo ooo Bt oo Dg Bi Oo 0 I DIE lie Gr Qo o o a Gr ir de ie lt 7 fj 7 f J
170. you must remove the termination board in the secondary connector and store it appropriately W Toremove a terminator perform step 7 Otherwise continue If your system has one processor and you are replacing it leave the terminator board intact in the empty secondary processor connector Remove the processor you want to replace See Removing a Processor or Terminator Board later in this chapter If your system has two processors and you are replacing one or both remove the appropriate one s See Removing a Processor or Terminator Board later in this chapter Raise the lever on the socket to its up position and remove the terminator or processor and place it on a grounded static free surface or conductive foam pad See Figure 4 11 Figure 4 11 Removing a Processor or Terminator Put the old processor in a piece of conductive foam and store in an antistatic package Remove the new processor from its antistatic package and place it on a grounded static free surface or conductive foam pad Upgrading Your System 4 15 10 Position the processor over the processor socket so that its pins align with the socket holes See Figure 4 12 Note Both the processor and processor socket have different pin assignments at two of its four corners to prevent misinsertion Check the orientation pin mark and pin assignment on the socket to mount the processor correctly Orientation Mark Figure 4 12 Mounting the Process
171. ystem back in reconnect the peripherals and power on the peripherals and system Figure 4 2 Installing the Left Hand Side Access Panel Upgrading Your System 4 5 Cooling Fan Unit The cooling fan unit houses two fans for cooling the boards and devices inside your server The cooling fan unit is composed of a fan module A and a fan cover B See Figure 4 3 The cooling fan unit must be removed when plugging or unplugging power or signal cable connectors at the rear of the hard disk drive bays The cooling fan cover must be removed for the installation or removal of long PCI boards A Fan module B Fan cover Figure 4 3 Cooling Fan Unit Removing the Fan Cover To remove the fan cover perform the following procedures 1 Prepare your system for upgrade See Preparing Your System for Upgrade earlier in this chapter 2 Remove the left hand side access panel of the system chassis See Removing the Side Access Panel earlier in this chapter N CAUTION For proper cooling and airflow do not operate the system with the side access panel removed Always replace the panel before powering on the system 3 While holding the fan module securely grasp and pull the fan cover out to free it from the module and then remove it from the system chassis See Figure 4 4 4 6 Upgrading Your System Figure 4 4 Removing the Fan Cover Installing the
172. ystem 2 15 Front View Rack Mount Systems Only Figure 2 9 shows the additional features provided on the front panel of a rack mounted system that consist of a blue ID LED and ID toggle switch to indicate which particular chassis among several in a rack configuration is being serviced A A ID toggle switch B X IDLED blue Figure 2 9 Additional Features of the Rack Mount Front Panel 2 16 Setting Up the System Rear View Figure 2 10 shows the location of the system s rear connectors I O ports and lt gt indicator Note For hot swap systems in place of the single 300 Watt power supply a power supply module is provided containing up to two 350 Watt power supply units Each power supply unit contains a power supply status LED indicator See Table 2 2 for a list and description of the 350 Watt Power Supply Status LED Panel indicator later in this chapter rs CER e 000000000 e LICILILICICIEIETCICO 0000000000 o OO000000 D LICIDIDICII ca E 7 OO ece Bo ec je 500000000 000000 IL mi ju 1 mi QOOO00000 ml ja ol Im ol ol ol ml jui ju jur ol ol D000 D000 ES o D200 AC input power connector Ultra 160 SCSI Connector Serial Port B 66 MHz 64 bit PCI Slots 33 MHz 32 bit PCI
173. ystem board has four 66 MHz PCI connector slots that accommodate 64 bit PCI cards and two 33 MHz PCI connector slots that accommodate 32 bit PCI cards A 64 bit 66 MHz 3 3 V signaling B 32 bit 33 MHz 5 0 V signaling C 64 bit 66 MHz 3 3 V signaling Figure 4 22 PCI Slot Locations 4 24 Upgrading Your System Installing an Option Board 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter Prepare your system for upgrade See Preparing Your System for Upgrade described earlier in this chapter 3 Remove the left hand side access panel as described earlier in this chapter 4 If you are installing a full length PCI board remove the fan cover See Removing the Fan Cover earlier in this chapter Perform this step only when a PCI board is being installed or removed in slots 1 2 and 3 and the external SCSI cable is plugged into the system board Tag and disconnect the external SCSI cable connector plugged into the system board and move it out of the way temporarily Perform this step only when a PCI board is being installed or removed in slots 5 and 6 Remove the two screws securing the serial COM2 cable connector assembly to the rear of the chassis and move it out of the way temporarily See Figure 4 23 Figure 4 23 Removing the Serial COM2 Cable Connector Assembly T Remove the expansion slot connector cover Save the c

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