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NEC Express5800/120Ed User's Guide

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1. J K L M N L TT H 8 H mE BRUM G HE P c EH EG Els E 29 EH D cz U E Tv qm qm y R B ca S A B A 32 bit 33MHz PCI slots for add in boards 3 K Secondary VRM connector B 64 bit 66MHz PCI slots for add in boards 2 L Secondary processor connector C 32 bit 33MHz PCI slot for add in boards 1 M Auxiliary power connector D Primary processor connector N Memory DIMM connectors E LAN RJ 45 network controller connector O IDE interface connector F SVGA monitor port connector P Lithium backup battery Parallel port connector Below Mouse 5 2 Q Diskette drive connector compatible connector and Keyboard PS 2 compatible connector Serial port connectors top COM 1 bottom COM2 External SCSI and media bays connector l USB connectors top USB 1 bottom USB 2 S Internal SCSI HDD bay connector J Main power connector Figure 1 4 System Board 1 6 System Overview Pentium Processor Depending on system configuration your server includes one or two Pentium III processors Each Pentium III plugs into a ZIF Zero Insertion Force socket on the system board The processor inc
2. SS SS Slot1 n Slot2 NE Slot3 Slot4 Slot5 Slot6 E Slot1 32 Bit 33 MHz 5V PCI Connector Slot Slot2 64 Bit 66 MHz 5V PCI Connector Slot Slot3 64 Bit 66 MHz 5V PCI Connector Slot 504 32 Bit 33 MHz 5V PCI Connector Slot Slot5 32 Bit 33 MHz 5V PCI Connector Slot 5016 32 Bit 33 MHz 5V PCI Connector Slot Figure 4 16 PCI Slot Locations Recommended PCI Option Board Locations Table 4 1 PCI Option Board locations Option Board Recommended PCI Slot Location See Figure 4 20 1 Intel Pro100 LAN Board 2 Intel 100 LAN Board 3 Intel 100 LAN Card SecuRAID 110 Controller Slot 1 Slot 5 Slot 6 Slot 4 Upgrading Your System 4 17 Installing an Option Board 1 Power off the system and ensure it is disconnected from the AC power source 2 Remove the left side panel as described earlier in this chapter 3 Remove and save the expansion slot screw and cover See Figure 4 17 cM eff AY WV X Figure 4 17 Removing the Expansion Slot Screw and Cover N CAUTION Observe static precautions Use an antistatic wrist strap 4 Remove the option board from its protective wrapper holdin
3. SS 135 7 9 11 2 46 8 10 12 Figure 3 1 System Board Jumpers Configuring Your System 3 19 Table 3 3 System Board Jumper Summary Jumper On Off Jumper Function default in bold What it does at system reset 1 2 CMOS clear Off Protect Preserves the contents of CMOS On Erase Clears CMOS 3 4 Password disable Off Enable Enables password protection On Disable Disables the password 5 6 Reserved Off Not Used Required Do Not Change 7 8 Reserved Off Not Used Required Do Not Change 9 10 Reserved Off Not Used Required Do Not Change 11 12 Spare Off Not Used On Spare Provides a spare jumper Moving System Board Jumpers CAUTION Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system Locate
4. Figure 4 13 DIMM Locations 4 14 Upgrading Your System Installing DIMMs 1 Power off the system and ensure it is disconnected from the AC power source Remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges If applicable remove the dust cover from the DIMM socket in which you are installing the DIMM Holding the DIMM module only by the edges remove it from its antistatic package Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket See Figure 4 14 mooooou0o000 JD Figure 4 14 Inserting Memory DIMMs Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly Gently push the plastic ejector levers on the socket ends to the upright position Repeat the steps to install each additional DIMM Replace the left side cover 10 Plug in the server power cord and power on the server Upgrading Your System 4 15 Removing DIMMs N CA
5. Figure 2 7 Making Connections 2 10 Setting Up the System Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria W The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system m The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector The power cord must be less than 1 8 meters 6 0 feet long When connecting the power cord to a power control unit such as an UPS confirm that the power control unit is powered off Connecting the power cord while power is supplied to the power control unit may cause a failure A WARNING Your system shipped with a power cord for the power supply Do not attempt to modify or use the supplied AC power cord if it is not the exact type required Setting Up th
6. network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 Chained memory structure with improved dynamic transmit chaining for enhanced performance Programmable transmit threshold for improved bus utilization Early receive interrupt for concurrent processing of receive data On chip counters for network management Autodetect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps Support for Wake On LAN System Overview 1 9 SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller The AIC7899 provides Ultra 160 M and Wide Ultra SCSI interfaces as two independent PCI functions As implemented on the system board interface A attaches to an Ultra 160 M SCSI backplane that supports up to six Ultra 160 M SCA drives Controller B the Wide Ultra SCSI interface may be used to support SCSI devices in the removable media bays Video Controller The system has an integrated ATI Rage 64 b
7. ot E 2 2 REPRE 2 2 Unpacking the System eerte eie tem iet eise eae eee tr 2 3 Rack Mount Subsystem 2 3 Preparing the Mounting Bracket 2 4 Attaching the Mounting Bracket Assembly to the Rack eese 2 4 Installing the Server into the System 2 6 Getting Familiar with the 2 8 Eront View nep aet e e d Ree pet pee ne 2 8 Rear VAe Was os ated eR det in e EO E ea ee e o eet 2 9 Contents iii Making Connections e cite eel Ladies do ee dre de 2 10 Conn cting Power COtrd tiem t etre riore t epa ede 2 11 Powering On Your System dd dte e qe e ed eere es 2 12 Configuring Your System 3 1 Configuring Your System ipe e ERE eese epe ge o eger elei spot e eee bo tps 3 2 BIOS Setup Utility inert DE ere tei eie Are 3 3 Using the BIOS 3 3 BIOS Setup Configuration Settings essen eene nennen 3 4 e t te ep E e Ret eee oes 3 5 Advanced etre eI boe bote aeter Le lee ge e e ee ete ortae 3 6 Advanced Submenu eee pe ie dude teste E EE 3 7 Memory Reconfiguration
8. BMC Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear informing you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next amp Note In order to see the diagnostic messages the ESC key must be pressed To identify your system s current BMC revision level see the example below Example BMC Messages Base Board Management Controller Copyright c 1999 NEC Corporation all rights reserved Device ID 01 Device Revision 00 IPMI Version 11 0 Firmware Revision 00 60 Self Test Result In the example above Firmware Revision 00 60 is the current BMC revision level loaded on your system amp r Note The Firmware Revision Level stated in the example may not reflect the actual BMC revision level setting in your system 5 18 Problem Solving How to Identify System Event Log Data To help you identify your System Event Log Data refer to the following Tables Table 5 3 System Event Logging Data Sensor Sensor Type Specific Sensor Type Code Offset Event Type Reserved 00h Reserved Temperature 01h Voltage 02h Voltage 01h Performance Lags Fan 04h Physical Security 05h 04h LAN Leash Lost System LAN Unplugged Platform Secu
9. 13 If you installed a processor into the secondary socket install VRM board into the system board See Figure 4 12 Position the board over the socket on the board and press down evenly on the board until it seats correctly A 7 SS Figure 4 12 Installing the VRM Board 14 Connect the processor fan power cable to the system board See Figure 4 3 B and D for the location of the processor fan power connectors 15 Record the processor in the equipment log 16 Replace the side panel plug in the system power cord and turn on the system Upgrading Your System 4 13 DIMMs The system board contains four DIMM sockets labeled 1 through 4 Figure 4 13 Each socket can hold a single 72 bit DIMM module with 64MB 128MB 256MB 512MB 1GB of memory When all four sockets are populated the system board supports a maximum of 4 GB of memory with 1GB DIMMs A DIMM will always be installed in socket 1 When you install additional DIMMs you must start with the first empty socket next to the DIMMs already installed When you remove DIMMs you must start with the highest number occupied DIMM socket on the system board 4321 EGHEHEH
10. Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter 5 6 Problem Solving Monitoring POST Each time you turn on the system the Power On Self Test POST runs automatically and checks the system board processor board memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory th
11. Overview 1 2 P Password administrative 1 13 clearing and changing 3 21 user 1 13 Power cords connecting 2 11 Power supply monitoring power state 1 11 1 12 Problems bootable CD ROM not detected 5 12 CD ROM drive activity light 5 11 network 5 12 PCI installation tips 5 13 R RAID controller configuration 3 18 Real time clock running SCU to configure settings 4 6 Removing termination board 4 10 S SCSI utility adaptec 3 15 SCU software locking feature 1 13 Security software lock SCU 1 13 Security menu configuring in Setup 3 11 Server management BMC 1 11 1 12 features 1 11 1 12 Setup advanced menu 3 6 boot menu 3 13 exit menu 3 14 integrated peripheral configuration menu 3 8 main menu 3 5 security menu contents 3 11 System 5 19 Index 1 configuring 3 2 powering on 2 12 rear features and controls 2 9 System Chassis 1 4 System hardware menu configuring in setup 3 12 Termination board removing 4 10 U User password 1 13 Index 2 456 01527 001
12. 1 024 bytes See also byte L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers Glossary 5 LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvola
13. Figure 2 3 Securing the Front and Rear Mounting Brackets 5 Attach the right front and rear mounting brackets to each other using three of the Phillips head self tapping screws and flat washers supplied 6 Securely tighten the all Phillips screws installed in steps 1 through 5 Setting Up the System 2 5 Installing the Server into the System Rack This section describes how to install your rack mount server unit into a standard EIA 19 inch rack cabinet A WARNING Your system weighs approximately 45 pounds 20 41 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system A WARNING Ensure that the location of the rack mount server unit does not create an unstable condition when installed in the rack cabinet 1 Lift the rack mount server unit Figure 2 4 C onto the two support brackets and slide it toward the rear of the rack cabinet A WARNING It is strongly recommended that two people are present when lifting and assembling the rack mount server unit into a rack cabinet 2 Secure the front bezel to the rack cabinet s front vertical mounting rails B using the four screws E and plastic washers D provided See Figure 2 4 2 6 Setting Up the System Qh accocsccce Rear vertical mounting rail Front verti
14. PCI Slot 1 Enabled Initializes Device Expansion ROM Disabled PCI Slot 2 Enabled Initializes Device Expansion ROM Disabled PCI Slot 3 Enabled Initializes Device Expansion ROM Disabled PCI Slot 4 Enabled Initializes Device Expansion ROM Disabled PCI Slot 5 Enabled Initializes Device Expansion ROM Disabled PCI Slot 6 Enabled Initializes Device Expansion ROM Disabled Numlock Submenu Feature Choices or Display Only Description Your Setting Numlock Key Click Keyboard Auto repeat Rate Keyboard Auto repeat Delay Auto On OFF Disabled Enabled 2 sec 6 sec 10 sec 13 3 sec 18 5 sec 21 8 sec 26 7 sec 30 sec 0 25 sec 0 5 sec 0 75 sec 1 sec Selects the power on state for Numlock Disables or enables keyclick Selects key repeat rate Selects delay before key repeat 3 10 Configuring Your System Security Menu amp Note Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Choices or Feature Display Only Description Your Seiting Supervisor Clear Status only user cannot modify Password is Once set this can be disabled by User Password is Set Supervisor Password Set User Password Clear Press ENTER Press ENTER setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Status only user cannot modify Once set t
15. Eront Panel 35 e pe ee eee ien freti e ERR oae 4 26 Removing th Front Pane less iss erae eed tede etre 4 26 Instalhng the Front Panel iid erit eee ii rtp cere ne 4 27 Removing EMI Shields and Filler Panels eere 4 28 Removable Media Devices ei tete ge eee eB eee iterata 4 29 Installing 5 25 Inch Device ien e RE He tette 4 29 Removing 5 25 Inch Device eite dne etre e needed 4 31 Problem Solving o tret aris aru 5 1 Problem Solving ue aterert eee e EU re 5 2 Static Precautions em une RR estie ne e ey ce dees 5 2 Troubleshooting Checklists aee eet edet 5 3 Initial System Startup decet ere Urt eee thier edu ca 5 3 Running New Application Software nre 5 4 After System Has Been Running Correctly eese nene 5 5 Diagnostic l esun dte pe e cbe Ha eet ee He Hie coepto CI LEER ERR bete eee 5 6 Error Checking e eg p e a d E e ee teu t E ug 5 6 Troubleshooting Guide eese neret nenne rennen nennen nenne 5 6 Preparing the System for Diagnostic Testing 5 6 Monitoring POST eR oen ete Ee Eee ERR ER 5 7 Verifying Proper Operation of Key System Indicators sess 5 8 Confirming Load
16. Features ene Gen Here e Ete e LR Ue d Cei b eee 1 6 Proce SSOP c eorr teet e e eere ro orte etu eia oie ree Seat oben 1 7 System Memoty 4 xe eee Hep de n e epe Cena seeds ee e e poe oed 1 7 Real Time Clock Calendar eese ener eren nenne 1 7 BIOS ES 1 7 Expansion Slots ctii etie ett He terti ee erecto ce EEG Rt 1 8 IDE Controller E eei ente ie utet 1 9 Keyboard and Mouse Controller eese 1 9 Network Controller 85 1 etu moe te crece pe aaah 1 9 SCST Controller e Hee Reese Eee ree HE nei 1 10 Video Controller e eet dec e t et t tie lates 1 10 Peripheral Controller erede ss bacco 1 10 Ports iuueni diee tree e eie te e 1 10 Parallel SU e dee 1 10 External Device Contiectors pel ee aca pe einst rne ded 1 10 System Board Management Controller 1 11 A CBD hie tete re tb nte a coi eed edet e 1 12 AC Mode iet item leet ed eie ege steed 1 12 Remote Power On Wake ON LAN Function eese enne enne 1 13 System SECU MEE 1 13 Security with Mechanical Locks and Monitoring eee 1 13 Software Locks via the System Setup 1 13 Setting Up the System esses 2 1 OV eEVIEW etre
17. Remove the screws securing the left side panel Save the screws for reattaching the side panel See Figure 4 1 3 Slide the side panel toward the rear of the chassis This unlocks the locking fingers behind the side panel Upgrading Your System 4 3 4 Pull the side panel up and away from the chassis Figure 4 1 Removing the Left Side Panel Installing Side Panels 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the three side panel retaining screws Note If your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system 4 4 Upgrading Your System Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include m Replacing the real time clock battery m Removing and installing a Pentium processor Installing or removing DIMMs N CAUTION Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD work
18. grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply Th
19. 23 Cabling the Disk Drives 10 Swing the drive bay completely into the chassis and replace the three screws securing the drive bay to the chassis 11 Replace the left side panel and power on the system Configure the system as described in Chapter 3 Configuring Your System 4 24 Upgrading Your System Removing an Internal Hard Disk Drive 1 Power off the system and remove the left side panel as described earlier in this chapter Disconnect the signal and power cables from the back of the drives It is necessary to completely remove the cables from all the drives before the drive can be removed Refer to Figure 4 23 for the location of drive signal and power cables Remove the three screws holding the 3 5 inch drive bay to the chassis See Figure 4 20 Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface See Figure 4 21 Remove the hard disk drive by removing the four screws that secure the drive to the drive bay Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit their stops See Figure 4 22 Connect the signal and power cables to the drives See Figure 4 23 amp Note Verify that all cables are seated and routed properly Replace the three screws on the drive bay Replace
20. 4 Is the system hard disk drive properly formatted or defined Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide Are the configuration settings in BIOS Setup and the Adaptec SCSI Utility correct For information about running these utilities refer to the Configuring Your System chapter If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 3 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation 15 the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed m If you are running the software from a CD ROM disk is the disk scrat
21. Black serial port 9 pin connector Turquoise serial port 9 pin connector Turquoise PS 2 compatible 6 pin mini DIN connector Green Parallel port 25 pin connector Burgundy PS 2 compatible 6 pin mini DIN connector Purple SVGA monitor 15 pin connector Blue RJ 45 Ethernet connector Supplies ac power to the power supply 300watt auto sensing power supply Single 32 bit 33MHz PCI add in board slot location Two 64 bit 66MHz PCI add in board slot locations Three 32 bit 33MHz PCI add in board slot locations Figure 2 6 Front Features Setting Up the System 2 9 Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the BIOS Setup Utility For information on running the BIOS Setup Utility refer to Chapter 3 Configuring Your System of this User s Guide Refer to Figure 2 7 and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage
22. C Diskette drive K Ultra 160 M SCSI interface cable D IDE connector L Five SCSI disk drive bays E IDE interface cable M Drive Bay F IDE CD ROM drive N SCSI hard disk drives G Ultra2 SCSI connector 68 pin System board H Ultra2 SCSI interface cable Figure A 2 RAID System Cable Configuration System Cabling A 5 Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC ACPI Advanced Configuration and Power Interface Provides the programming standard for power management features address A label name or number that identifies a location in computer memory AGP Accelerated Graphics Port ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals B backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed
23. Message 0B46 ESMINT not configured 0B50 CPU 1 with error taken off line 0B51 CPU 2 with error taken off line 5 Forced to use CPU with error 0B60 DIMM group 1 has been disabled 0B61 DIMM group 2 has been disabled 0B62 DIMM group 3 has been disabled 0B63 DIMM group 4 has been disabled OB6F DIMM group with error is enabled 0B70 The error occurred during temperature sensor reading 0B71 System Temperature out of range 0B74 The error occurred during voltage sensor reading 0B75 System Voltage out of range 0B7C The error occurred during fan sensor reading 0B80 BMC Memory Test Failed 0881 BMC Firmware Code Area CRC check failed 0B82 BMC core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BNC Platform Information Area Corrupted 0B91 BNC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted 0B93 BMC SDR Repository empty 0B94 IPMB signal lines do not respond 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure OBBO SMBIOS SROM data read error OBB1 SMBIOS SROM data checksum bad OBDO 1 SMBus device address not acknowledged OBD1 1 SMBus device Error detected OBD2 1 SMBus timeout Problem Solving 5 15 Table 5 1 Post Error Codes and messages Continued Code Error Message RomPilot reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error No
24. No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press lt F2 gt key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Problem Solving 5 9 Incorrect or No Beep Code If the system operates normally but there was no beep the piezo buzzer located on the system board may be defective Contact your service representative for assistance Record the beep code emitted by POST and see the Messages and Beep Codes section found later in this chapter No Characters Appear on Screen Check the following m 15 the keyboard working Check to see if the Num Lock light is functioning m Isthe video display monitor plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video
25. chapter Configuring Your System 3 21 Clearing CMOS Clear CMOS as follows 1 Power off the system and remove the left side panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Remove the spare jumper from position 11 12 on jumper block 4 Reinstall the spare jumper on position 1 2 CMOS Clear of the jumper block Refer to Figure 3 1 and table 3 3 to find the location of this jumper 5 Connect the power cord power on the system and after POST completes power down the system and unplug the power cord 6 Remove the jumper from pins 1 2 and store the jumper on pins 11 12 7 Replace the left side panel connect the power cord and power on the system 8 Press F2 at the prompt to run the BIOS Setup utility and select Get Default Values at the Exit menu 3 22 Configuring Your System Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Removing the Side Panels Installing Side Panels Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Front Panel Removing EMI Shields and Filler Panels Removable Media Devices General Information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is conne
26. computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk FRB Fault Resilient Boot A server management feature FRB attempts to boot the system using the alternate processor or DIMM G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards hot swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted Integrated Circuit An electronic device that contains miniaturized circuitry IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte
27. expansion slots The I O expansion slots in your server are located on the system board See Figure 1 6 The system board has two 66 MHz PCI connector slots that accommodate 64 bit PCI cards and four 33 MHz PCI connector slot that accommodate 32 bit PCI cards PCI features m Bus speed up to 66 MHz PCI 2 and PCI 3 64 bit memory addressing PCI 2 and PCI 3 32 bit memory addressing PCI 1 PCI 4 PCI 5 and PCI 6 m 5 V 3 3 V signaling environment m Burst transfers up to a peak of 264 MB s 64 bit 66 MHz PCT 8 16 32 or 64 bit data transfers m Plug and Play ready m Parity enabled dO Slot1 Wn nm Slot2 t d Slot 3 tF call Slot 4 _ m 5015 J Slot 6 c Figure 1 6 PCI Connector Slots 1 8 System Overview IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard The IDE controller provides support for the internally mounted CD ROM The device controls m PIO and DMA transfer modes Mode 4 timings Transfer rates up to 33 MB s Buffering for PCI IDE burst transfers Master Mode only Keyboard and Mouse Controller The keyboard and mouse controller is PS 2 compatible Network Controller The system board includes a
28. interfaces separately to the system board Figure A 1 illustrates the standard system configuration Referring to Figure A 1 a 68 pin Ultra 160 M SCSI interface cable K is connected to the SCSI connector J on the right edge of the system board This cable connects to the hard disk drives N located in the hard drive bay L The IDE interface cable E is connected to the IDE connector D towards the middle right edge of the system board This cable connects to the rear of the internally mounted CD ROM drive F Optional internally mounted SCSI removable media devices I may be connected to the SCSI controller connector System Cabling A 3 E qe F B EE Tr EGER DA H yy gy J A Diskette drive connector Optional SCSI removable media devices B Diskette interface cable J Ultra 160 M SCSI connector 68 pin C Diskette drive K Ultra 160 M SC
29. monitor switch settings correct m Isthe video monitor signal cable properly installed m 15 the onboard video controller enabled If you are using a video controller board verify that the video controller board is fully seated in the system board connector If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance 5 10 Problem Solving Characters are Distorted or Incorrect Check the following W Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and power cables properly installed m Ifthe problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fans Do Not Rotate Check the following m Is AC power available at the wall outlet Are the system power cords properly connected to the power supplies and the AC wall outlets Are the power connectors for the cooling fans connected Is the front panel power
30. panels are attached to the front cover Locate the filler panel covering the bay into which you are installing a peripheral device The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield Save the panel for reinstallation See Figure 4 26 Sa Figure 4 26 Removing a Filler Panel 3 Locate the EMI Electromagnetic Interference shield covering the bay into which you are installing a peripheral device The EMI shield is attached to the front of the chassis with two screws Remove the screws and EMI shield covering the bay into which you are installing a peripheral device Save the shield and screws for reinstallation See Figure 4 27 Figure 4 27 Removing an EMI Shield 4 28 Upgrading Your System Removable Media Devices A variety of SCSI removable media devices can be installed in peripheral bays B and C An IDE CD ROM is always mounted in bay A A 3 5 inch diskette drive is always mounted in bay D See Figure 4 28 Contact your sales representative or dealer for a list of approved SCSI devices BAY A BAY B BAY C BAY D Figure 4 28 Removable Media Device Locations If you are adding or removing a SCSI removable media device consider the following The tape drive SCSI address assignment is 2 Installing a 5 25 Inch Device CAUTION CD ROM devices contain a laser system and are classified a
31. representative or dealer for a list of approved devices The internal hard disk drives are located in the drive bay Figure 4 19 A A maximum of five 1 0 inch high hard disk drives or three 1 6 inch high hard disk drives may be installed into the system drive bay Figure 4 19 Drive Bay Locations If you are adding or removing a SCSI hard disk device consider the following W The system uses single ended SCSI host adapters and supports single ended or low Voltage Differential LVD drives The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 2 3 4 5 First Hard Disk Second Hard Disk Third Hard Disk Fourth Hard Disk Fifth Hard Disk 0 1 Upgrading Your System 4 21 Installing an Internal Hard Disk Drive 1 Power off the system and remove the left side panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap 2 Remove the 3 5 inch hard disk drive from its protective wrapper Record the drive model and serial number in the equipment log 3 Setany drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Note Ensure all terminators and TE jumpers are removed from hard disk drives before they
32. static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 5 2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac or a NEMA 6 15R outlet 200 240 Vac Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the ON position power on LED should be lit Are all cables correctly connected and secured Are all the PCI option boards fully seated in their connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are all DIMMs fully seated and installed correctly Refer to Chapter 4 for installation instructions Are all option boards and disk drives installed correctly Refer to the Chapter
33. the left side panel and power on the system Remove the drive serial number from the equipment log Upgrading Your System 4 25 Front Panel The front panel is a one piece assembly The removable filler panels are attached to the front panel and the corresponding EMI shields are attached to the front of the chassis If you are installing peripheral devices in the external bays above the 3 5 inch floppy disk drive you must remove the front cover along with the corresponding filler panel and EMI shield Removing the Front Panel 27 Note The front panel is secured with six locking tabs 1 Power off the system as described earlier in this chapter 2 Remove the front panel by carefully pulling it off the front of the system chassis Use an even amount of pressure around the edges of the panel See Figure 4 24 Figure 4 24 Removing the Front Panel 4 26 Upgrading Your System Installing the Front Panel 1 Align the front panel tabs with the slots in the front of the chassis 2 Press the front panel onto the front of the system chassis until the tabs snap into their slots See Figure 4 25 3 Power on the system as described earlier in this chapter Figure 4 25 Installing the Front Panel Upgrading Your System 4 27 Removing EMI Shields and Filler Panels 1 Power off the system and remove the front panel as described earlier in this chapter 2 The filler
34. the position of the jumpers on the system board you are changing See Figure 3 1 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 3 3 for system board jumper settings Install the system cover and power up the system 3 20 Configuring Your System Clearing and Changing the Passwords To clear and change the passwords 1 Power off the system and remove the left side panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system 3 Remove the spare jumper from position 11 12 on jumper block 4 Reinstall the spare jumper on position 3 4 Password Disable of the jumper block Refer to Figure 3 1 and Table 3 3 to find the location of this jumper Connect the power cord power on the system and while waiting for POST to complete press the F2 key to enter BIOS setup This automatically clears all passwords provided you exit and save the BIOS setup 6 Power off the system and remove the power cord 7 Remove the Password Disable jumper from pins 3 4 and store it in position 11 12 Replace the left side panel connect the power cord and power on the system To specify a new password run the BIOS Setup Utility as described earlier in this
35. to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software found later in this chapter 5 8 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light
36. 3 All Memory Group Errors 2 1 2 3 BIOS ROM Copy Write Test Error Error with Shadow RAM Change system board 2 2 3 1 Unexpected Interrupt Test Error Unexpected interrupt Change CPU or system board 2 3 1 3 All Memory Group Errors Memory address signal failure Change DIMM or M B 3 3 1 4 Memory Not Detected 1 2 Option ROM Initialization Error Failure to initialize Option ROM Change system board or BIOS option board 1 2 Video configuration fails Failure to initialize VGA BIOS Change option video board or system board 1 2 OPTION ROM Checksum Error Failure to initialize Option BIOS Change M B or option board Problem Solving 5 17 How to Identify BIOS and BMC Revision Levels To help you identify your system s current BIOS and BMC revision levels refer to the following subsections BIOS Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on your system monitor displays several messages one of which identifies the BIOS revision level currently loaded on your system see the example below Note In order to see the diagnostic messages the ESC key must be pressed Example BIOS Revision Level Phoenix BIOS 4 0 Release 6 0 250A In the example above BIOS 6 0 250A is the current BIOS revision level loaded on your system Note The BIOS Revision Level stated in the example may not reflect the actual BIOS setting in your system
37. Adaptec SCSI Utility detects the SCSI host adapters on the server board Use the Adaptec SCSI Utility to m Change default values Check and or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system To run the Adaptec SCSI utility perform the following procedure 1 2 6 Power on or reboot the system When this message appears on the video monitor Press Ctrl A to run SCSI Utility Press Ctrl A to run this utility When it appears choose the host adapter that you want to configure The SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 01 04 A AIC7899 01 04 AIC7899 Internal SCSI connector Once you select the adapter the following screen is displayed Menu Description Configure View Host Configure host adapter and device settings Adapter Settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices If you wish to format a disk verify disk media or display a list of devices and their SCSI
38. EXPRESS5800 120Ed User s Guide H B B B m EXPRESS5800 120Ed User s Guide a Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computers Inc and or its licensors NEC Computers Inc and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC Computers Inc product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc is prohibited Trademarks MS DOS is a registered trademark of Microsoft Corporation Novell and NetWare are registered trademark
39. IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings Configuring Your System 3 15 Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu F5 Switches between color and monochrome F6 Resets to host adapter defaults The following table shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings Table 3 1 Adaptec SCSI Utility Setup Configurations OPTION RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options Boot Device Options Boot Channel Boot SCSI ID Boot LUN Number SCSI Device Configuration Sync Transfer Rate MB Sec Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan Advanced Configuration Options Plug and Play SCAM Support Reset SCSI Bus at IC Initialization 7 Enabled Enabled Press ENTER for menu A First 0 0 Press ENTER for m
40. MA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region A WARNING Be sure the power service connection is through a properly grounded outlet Z CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets m Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices W Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance m Easily accessible for system maintenance and installation of system upgrades 2 2 Setting Up the System Unpacking the System A WARNING Your system weighs approximately 45 pounds 20 41 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receiv
41. SI interface cable D IDE connector L Five SCSI disk drive bays E IDE interface cable M SCSI backplane F IDE CD ROM drive N SCSI hard disk drives G Ultra2 SCSI connector 68 pin System board H Ultra2 SCSI interface cable Figure A 1 Standard System Cable Configuration A 4 System Cabling RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance If you order a system with a RAID controller the system is pre cabled at the factory as shown in Figure A 2 If you are adding a RAID controller you must install cable and configure the controller Refer to Installing a RAID Controller Board in Chapter 4 d J 1 juan f N E e B EB EH ml DA H J qi pi uy uy G K feme L B O A Diskette drive connector Optional SCSI removable media devices B Diskette interface cable J RAID Controller
42. Submenu 3 7 CPU Reconfiguration Submenu 3 8 Peripheral Configuration Submenu 3 8 Peripheral Configuration Submenu Continued eese 3 9 Monitoring Configuration SUBMENU elses eee enn 3 9 PCI Device Submenu eee eie eee dee ee etia ede oe Pedo p 3 9 Option ROM ange eerte ec edocet E be dene 3 10 Submenu Heer de Niele 3 10 Security Metu uiuit ecce eer tefie ed eemper i pete tet p tbe tiene 3 11 System Hardware Menu icit reet editore E te eer ERE ere tee Ege sue 3 12 Thermal Sensor Subinenu e erret cette t ette tee eter e Rete 3 12 Wake On Events Submenu iletre erai i r 3 12 Console Redirection Submenu eese 3 13 Boot Menu ecd ete ad o pon em tede desee a ee a RISO ee 3 13 Boot Deyice Priority Men eiue emere htec sene te iig 3 13 p tae 3 14 Exit Menu tee eee etu hin ree c ee 3 14 Adaptec SCSI Utility attire tee asters navel tee er eo ete cade aree onus 3 15 Running the SCSI UUH a RE eR ERE oe eee 3 15 Adaptec SCSI Utility Configuration 3 16 Exiting Adaptec SCSI Utility ete dett iet titt eet eere eek etre 3 17 Configuring the RAID Controller 3 18 Configuring System Board Jumpers eese rennen rennen 3 19 Before You Begin sees den
43. UTION Use extreme care when removing a DIMM Too much pressure can damage the socket slot Apply only enough pressure on the plastic ejector levers to release the DIMM 1 Power off the system and ensure it is disconnected from the AC power source 2 Remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 3 Gently push the plastic ejector levers out and down to eject a DIMM from its socket See Figure 4 15 Figure 4 15 Removing Memory DIMMs 4 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package Repeat the above steps to remove the remaining DIMMs If available install DIMM dust cover in any empty DIMM Replace the left side cover mox om m Plug in the server power cord and power on the server 4 16 Upgrading Your System Option Boards This section describes how to install and remove PCI option boards The system board includes six PCI bus expansion slots See Figure 4 16
44. Upgrading Your System Figure 4 8 Positioning the Processor Insert the processor pins into the socket Apply pressure equally over the top surface of the processor until it seats in the socket The processor should easily fit do not force the processor into the socket Lower the ZIF socket lever into the locked position See Figure 4 9 Figure 4 9 Installing the Processor CAUTION The thermal tape is very delicate and tears easily Handle with extreme care Upgrading Your System 4 11 8 Orient the heat sink as shown in Figure 4 10 and install the thermal tape square onto the heat sink in the exact position shown Figure 4 10 Installing Thermal Tape 9 Position the heat sink above the processor so the thermal tape square attached to the bottom of the heat sink is directly positioned above the processor CAUTION When performing the next three steps be sure the heat sink is held firmly in position If the heat sink should slide across the top of the processor the thermal tape may be damaged 10 Position the heat sink clip over the center of the heat sink and attach the small end of the clip to the tab located on the base of the ZIF socket See Figure 4 11 A Figure 4 11 Positioning the Heat Sink Clip 11 Insert a flat blade screwdriver into the tab of the retention clip 12 Secure the clip onto the tab of the ZIF socket 4 12 Upgrading Your System
45. Your System BIOS Setup Utility a Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers Configuring Your System Configuration and setup utilities are used to change your system configuration You can configure your system as well as option boards you may add to your system using the BIOS Setup Utility Several unique system parameters are configured using the BIOS Setup which is stored in the system FLASH memory The Adaptec Configuration Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change Use the EXPRESSBUILDER CD ROM to create the device driver diskettes 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration
46. acturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Component Manufacturer Name amp Model Serial Number if available Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive Tape Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Optional RAID Controller Network Controller 1 Network Controller 2 Network Controller 3 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply standard 2 Equipment Log Index A AC linkage mode 1 12 Administrative password 1 13 Advance menu configuring in setup 3 6 B Battery installing 4 6 BIOS 3 3 BMC 1 11 1 12 Boot menu configuring in setup 3 13 C Configuring system board jumpers summary description 3 20 Controller network 1 9 system board management BMC 1 11 1 12 E Exit menu configuring in setup 3 14 Integrated peripheral configuration menu configuring in Setup 3 8 Intrusion detection 1 11 1 12 ISA feature summary 1 9 J Jumpers CMOS clear 3 20 password 3 20 L Lithium backup battery installing 4 6 M Main menu configuring in setup 3 5 Memory addresses 1 7 Monitoring system status 1 11 1 12 N Network controller 1 9
47. alled O S Other Select the operating system PnP O S installed on your system that will be used most of the time Note An incorrect setting can cause some operating systems to display unexpected behavior Reset Configuration No Select Yes if you want to clear Data Yes the Extended System Configuration Data ESCD area Boot time Diagnostic Disabled Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo The Boot time diagnostic screen is automatically enabled if redirection or RomPilot is enabled RomPilot Support Disabled Disables or enables RomPilot Enabled support The Boot time diagnostic screen is enabled if RomPilot is enabled See Appendix B for more details Post Error Pause Disabled Disables or enables a pause Enabled during system bootup if an error occurs If Enabled and an error occurs the bootup sequence pauses and offers the choice of entering BIOS Setup or resuming the boot sequence If Disabled the System always continues to Clear DIMM Errors DIMM Error Pause Press ENTER Enabled Disabled bootup Memory Reconfiguration Submenu Choices or Feature Display Only Description Your Setting DIMM 1 Status Normal Display Only DIMM 2 Status Normal Display Only DIMM 3 Status Normal Display Only DIMM 4 Status Normal Display Only Clears the DIMM group error status information The POST operation pauses if a DIMM error occurs Po
48. are installed CAUTION If a drive bezel is installed it must be removed because it blocks the airflow around the drive If the drive comes with drive rails do not use them Remove any rails already attached 4 Remove the three screws holding the hard disk drive bay to the rear of the chassis See Figure 4 20 Figure 4 20 Removing the Hard Disk Drive Cage Screws 5 Tag and disconnect the power and signal cables from any installed drive 4 22 Upgrading Your System 6 Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface See Figure 4 21 Figure 4 21 Removing the Hard Disk Drive Cage 7 Slide the drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive Secure the drive to the bay with the four supplied screws 8 Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit their stops See Figure 4 22 Figure 4 22 Installing the Hard Disk Drive Bay Upgrading Your System 4 23 9 Connect the signal and power cables to the drives See Figure 4 23 Figure 4
49. at it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 to enter SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Problem Solving 5 7 POST Keys and Errors Action Message Description If POST Beeps Before Initialization failed before video initialized Most beep code Video Appears errors are fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1
50. base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM Glossary 1 bit Derived from digiT a bit is the smallest unit of information a computer handles See also byte BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits A very fast limited portion of set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display syste
51. bles flow control XON XOFF Console Direct Indicate whether the console is Connection Via Modem connected directly to the System or a modem is used to connect Boot Menu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Boot Device Priority Menu Boot Priority Device Description Your Setting 1 Diskette Drive Attempts to boot from a diskette drive 2 ATAPI CD ROM Attempts to boot from an Drive ATAPI CD ROM drive 3 Hard Drive Attempts to boot from a hard drive device 4 Intel UNDI PXE Attempts to boot from 2 0 Build 071 diagnostic boot partition of the flash memory Configuring Your System 3 13 Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press lt Enter gt to execute the option Pressing lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS Exit Without Saving Changes Exits System Setup without saving setup data to CMOS Get Default Value Loads default values for all Setup items Load Previous Values Loads previous values of all Setup items Save Changes Writes all Setup item values to CMOS 3 14 Configuring Your System Adaptec SCSI Utility The
52. bs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface See Figure 4 5 See Kor ESOS d MOS ON SO RS SN Figure 4 5 Removing the Hard Disk Drive Cage 6 Disconnect the processor fan power cable from the system board 7 Insert a flat blade screwdriver into the tab of the retention clip securing the heatsink of the processor you are removing See Figure 4 6 4 8 Upgrading Your System Figure 4 6 Removing the Heatsink Clip and Heatsink CAUTION When performing the remaining steps in this procedure do not touch the thermal tape located between the heat sink and the processor as the tape is easily damaged 8 Angle the screwdriver towards the heat sink as shown in Figure 4 6 and release the heat sink clip from the tab of the ZIF socket Remove the heat sink and retention clip assembly 9 Raise the ZIF socket lever to the up position See Figure 4 7 Figure 4 7 Removing the Processor 9 Grasp the opposite sides of the processor apply equal upward force on each side and rock it from side to side until it releases 10 Place the processor into an antistatic container Upgrading Your System 4 9 11 If you removed a processor from the secondary socket and do not intend to replace it with a new processor remove the VRM board from the system board VRM slot and insert a processor termi
53. cal mounting rail Rack mount server unit Four plastic washers gt Four screws Figure 2 4 Installing the Rack Mount Server Unit into the Rack Cabinet Setting Up the System 2 7 Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Note that this section describes the tower based system controls switches and indicators and connectors which are identical for the rack mount system Front View Figure 2 5 shows the location of the front system features tower based system i H 70 lt G CD ROM drive Use this drive to read data from CD ROM media 5 25 inch device bays SLEEP switch POWER switch Stabilizers 4 HDD lamp STATUS lamp POWER SLEEP lamp 3 5 inch Floppy Diskette Drive Use these bays to mount optional devices such as a DAT digital audio tape drive or magneto optic disk drive Pressing this switch once places the server in sleep state power saving mode Pressing the switch again switches back to the original state This feature requires the Windows 2000 Operating System Press this switch to turn on off the server Pressing the switch once lights the POWER SLEEP lamp to indicate that the server is on Pressing the switch again turns off t
54. capacity of the extended memory Language English US Selects which language BIOS French German displays Spanish Italian Note This feature immediately changes to the language BIOS selected BIOS Version Display Only Indicates the version of the system BIOS System Time HH MM SS Sets the system time hour minutes seconds on 24 hour clock System Date MM DD YYYY Sets the system date month Diskette A 1 44 1 25 MB 3 5 day year Selects the diskette type Note that 1 25 MB 3 5 inch references a 1024 byte sector Japanese media format To support this type of media format requires a 3 5 inch 3 mode diskette drive Configuring Your System 3 5 Advanced Menu Feature Description Your Setting Advanced Memory Reconfiguration CPU Reconfiguration Peripheral Configuration Monitoring Configuration PCI Device Option ROM Numlock Refer to Advanced Submenu Refer to Memory Reconfiguration Submenu Refer to CPU Reconfiguration Submenu Refer to Peripheral Reconfiguration Submenu Refer to Monitoring Configuration Submenu It sets POST Monitoring and Boot Monitoring Refer to PCI Device Submenu Refer to Option ROM Submenu It Disables Enables the Option ROM BIOS on the PCI Bus Refer to Numlock Submenu It selects Keyboard Options 3 6 Configuring Your System Advanced Submenu Choices or Feature Display Only Description Your Setting Inst
55. ched or dirty Are correct device drivers installed Is the software correctly configured for the system W Are you using the software correctly If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative 5 4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following m If you are running the software from a diskette or CD ROM try a new copy of the software m If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed m If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective m If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures W If you suspect t
56. cted between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic N CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system amp Note Your system error log will be lost if your system ac power source is off or disconnected Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they ar
57. d Drives in Hard Drives Configured Array Description 1 7 1 JBOD RAID 7 Known as Just a Bunch of Drives JBOD allows the controller to access the drives independently This configuration has no redundancy and does not use striping 2 1 2 Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant 3 5 3 Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 4 or more 5 4 one standby Striping with Parity RAID 5 with a standby drive drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important features RAID provides to achieve automatic non stop service with a high degree of fault tolerance If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration utility is included with the RAID controller If you are adding the RAID controller to an existing system the RAID configuration utility allows you to configure your disk array before reinstalling your network operating system The RAID controllers support various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the RAID configuration utility prior to installing your Network Operating System For an explanation of this ut
58. de of AC Last State Link Stay Off ESM IRQ Disabled Determines routing of the ESM IRQ5 interrupt IRQ10 IRQ11 Error Log Press Enter Request to initialize the Error Initialization Log now If Clear OK then display System Event Log Cleared If Clear NG then display System Event Log Not Cleared Console Additional setup menu to Redirection configure console The Boot Time diagnostic screen is enabled if redirection is enabled Thermal Sensor Submenu Choices or Feature Display Only Description Your Setting Thermal Sensor Enabled When enabled determines if Disabled the BIOS will disable boot if temperature is not within a safe range Upper Limit 50 Sets the upper temperature limit in centigrade Lower Limit 5 Sets the lower temperature limit in centigrade Wake On Events Submenu Choices or Feature Display Only Description Your Setting Wake On LAN Enabled Enables Wake ON LAN Disabled support Wake On Ring Enabled Enables Wake ON Ring Disabled support 3 12 Configuring Your System Console Redirection Submenu Choices or Feature Display Only Description Your Setting Serial Port Address Disabled If enabled the console will be Serial Port 2 redirected to this port SF8h IRQ4 If console redirection is Serial Port 2 enabled this address must 2F8h IRQ3 match the settings of serial port 2 Baud Rate 57 6K Enables the specified baud 19 2K rate Flow Control No Flow Control Ena
59. e System 2 11 Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Press the push button power on off switch on the front panel Verify that the system power on LED is lit See Figure 2 5 for the location of the power on LED amp Note The server management logic on your system board monitors and logs system voltage changes When powering up or down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have successfully powered on your system insert the EXPRESSBUILDER CD ROM into the CD ROM device reboot the system and follow the screen prompts to run EXPRESSBUILDER 2 12 Setting Up the System Configuring Your System Configuring
60. e d Eo a te 3 19 Moving System Board Jumpers 3 20 Clearing and Changing the Passwords esee 3 21 Clearing CMOS eee Haee eta en OR tele 3 22 Upgrading Your 4 1 General Informations iR dem Ea 4 2 Static Precautions uineis ene 4 2 Preparing Your System for Upgrade eese ener rennen 4 3 Equipment etr hee ett 4 3 Removing Side Panels ee eire nem e eee tenue ce eeepc end 4 3 Installing Side Panels RR ERE ties ah 4 4 Modifying the System Board esee ener enne 4 5 Replacing the Real time Clock Battery eese 4 5 Removing and Installing a Pentium III 4 7 te beste ether te Rei bch 4 14 Option Boards Ape be HO ege n e og Nestea dus 4 17 iv Contents Recommended PCI Option Board Locations eene 4 17 Installing an Option 4 18 Removing an Option 4 19 Installing a RAID Controller Board eee 4 20 Hard Disk Drives ei ende et tpe et Accs ce tee CU oie ep ebbe 4 21 Installing an Internal Hard Disk Drive rennen 4 22 Removing an Internal Hard Disk 4 25
61. e not installed in your system 4 2 Upgrading Your System Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil m ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Removing the Side Panels To install options in your system you must remove the side panel on the left side of the system as viewed from the front The side panel on the right side of the system as viewed from the front only has to be removed when adding 5 25 inch removable media devices to the system CAUTION For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system A WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices and then Unplug the system power cord To remove the left side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with three screws
62. e power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer x Using This Guide Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports m Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Using This Guide xi Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate bef
63. e your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Rack Mount Subsystem Assembly This section provides the instructions for assembling the rack mount server unit into a standard EIA 19 inch rack cabinet Select an appropriate location in your rack cabinet for the rack mount server unit To improve rack stability mount heavier items towards the bottom of the rack cabinet CAUTION Ensure that the location of the rack mount server unit does not create an unstable condition when installed in the rack cabinet amp Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components Setting Up the System 2 3 Preparing the Mounting Bracket Assemblies Your server mounts in the system rack using two rail assemblies The left rail assembly as viewed from the front of the system rack is shown in Figure 2 1 Each rail assembly consists of two rack mounting brackets A and B These pieces can be separated and adjusted The distance between the front rack mounting bracket A and the rear rack mounting bracket B is adjustable to fit bet
64. earlier in this chapter 3 If present remove the protective plastic cover located over the top of the 9 lithium battery Insert the tip of a small flat bladed screwdriver or equivalent under the plastic tab on the San in plastic retainer Gently push down on the screwdriver to lift the battery Figure 4 2B Remove the battery from its socket Figure 4 2C Dispose of the battery according to local ordinance Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket If applicable reinstall the plastic cover on the lithium battery socket 10 Replace the side panel plug in the system power cord and turn on the system 11 Run the BIOS Setup to restore the configuration settings to the real time clock 4 6 Upgrading Your System Removing and Installing a Pentium Ill Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system The system board includes two Pentium III ZIF sockets The primary processor socket is shown in Figure 4 3 A the secondary processor socket is shown in Figure 4 3 C The Pentium III processor includes a heat sink and fan assembly to efficiently dissipate heat Figure 4 3 B shows the location for connection of the primary heat sink fan and Figure 4 3 D shows the location for connection of the secondary heat sink fan CAUTION Elect
65. einstall the drivers m Run the diagnostics 5 12 Problem Solving Plug and Play Installation Tips Some common PCI tips are listed here m Reserve interrupts IRQs and or memory addresses specifically for an ISA adapter This prevents PCI cards from trying to use the same settings an ISA card is using Use the BIOS Setup Utility to keep track of ISA adapter resources W Certain drivers may require interrupts that are not shared with other PCI drivers The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area amp Note Your system error log will be lost if your system ac power source is off or disconnected Problem Solving 5 13 POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video confi
66. els of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses the standard Ultra2 LVD cabling and termination making it backward compatible for easy implementation V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manuf
67. enu 160 Yes Yes Yes N C No Yes 1 Press ENTER for menu Disabled Enabled effect if BIOS is disabled 3 16 Configuring Your System Table 3 1 Adaptec SCSI Utility Setup Configurations Continued RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION Display lt Ctrl A gt Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives gt 1 GByte Verbose Silent Mode Verbose Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Domain Validation Enabled Support Removable Disks Disabled Under BIOS as Fixed Disks BIOS Support for Int13 Extensions Enabled 1 No effect if BIOS is disabled Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Configuring Your System 3 17 Configuring the RAID Controller The RAID Redundant Array of Inexpensive Devices options available for your system are the single channel SecuRAID 110 Mylex AcceleRAID 150 RAID controller which gives your system the added security of fault tolerance If you order a system with a RAID controller the system is pre configured at the factory according to the Table below Table 3 2 RAID Configurations Number of RAID Level Har
68. erview System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off but the ac power source is still on and connected The BMC supports the Management Workstation Application MWA which allows remote server management via a modem or direct connection to a manager system Events monitored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Management Workstation Application MWA may be found in Appendix B of this User s Guide One major function of the BMC is to autonomously monitor system management events and log their occurrence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can poll and retrieve the server s current status The BMC performs the following m Monitors server board temperature and voltage m Monitors processor presence and controls Fault Resilient Boot FRB m Detects and indicates baseboard fan failure
69. ete eoe a A 2 Static Precautions cede eter rr ep ek ath elie edes A 2 Contents v Standard Config tation EE ce dee ere eue Glossary Equipment Log Index vi Contents Using This Guide The EXPRESS5800 120Ed User s Guide provides a quick reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system assemble the rack mount subsystem make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral de
70. ever the AC power cords are connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system A 2 System Cabling Standard Configuration Your system is cabled using a single channel on board IDE Controller and dual channel on board Adaptec 7899 SCSI Controller The on board IDE controller supports the standard internally mounted CD ROM as its master device The AIC 7899 contains two independent SCSI channels that share a single PCI bus master interface Each channel is capable of operations using either 8 or 16 bit SCSI providing 160 MB s Ultra 160 M or 40 MB s Wide Ultra throughput Channel A attaches directly to a maximum of five 160 M hard disk drives Controller B can be used to support SCSI devices in the removable media bays A 3 5 inch diskette drive is also installed in all systems and
71. g the board only by the edges Do not touch the board components or the gold connectors Record the option board serial number in the equipment log Set any board jumpers or switches as described in the documentation that comes with the option board T Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot See Figure 4 18 4 18 Upgrading Your System Figure 4 18 Installing an Option Board Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover Reinstall the screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket may interfere with an adjacent bracket 10 Connect any external cables if they are needed to the installed option board 11 Replace the left side panel 12 Plug in the system power cord and power on the system Removing an Option Board amp Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components Power off the system and ensure it is disconnected from the AC p
72. guration fails or if an external ROM module does not a checksum of zero The POST Error Codes and Messages table is a list of the possible error codes and messages written at the start of each POST test The POST Error Beep Codes table is a list of beep codes issued for each POST test Figure 5 1 shows the location of specific components referenced in the POST Error Codes and Messages Table Code 0200 0210 0211 0212 0213 0220 0230 0231 0232 0233 0234 0235 0250 0251 0260 0270 0271 02B0 02B2 02D0 0B1B 0B1C 0B30 0B31 Table 5 1 POST Error Codes and Messages Error Message Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked Unlock key switch Monitor type does not match CMOS Run SETUP System RAM Failed at offset Shadow RAM Failed at offset Extended RAM Failed at address line Memory type mixing detected Single bit ECC error Multiple bit ECC error occurred System battery is dead Replace and run SETUP System CMOS checksum bad Default configuration used System timer error Real time clock error Check date and time Diskette drive A error Incorrect Drive A type run SETUP System cache error Cache disabled PCI System Error on Bus Device Function PCI Parity Error on Bus Device Function Chassis Fan 1 Alarm occurred Chassis Fan 2 Alarm occurred 5 14 Problem Solving Table 5 1 Post Error Codes and messages Continued Code Error
73. hat a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Diagnostic Testing in this chapter Problem Solving 5 5 Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Error Checking Each time you turn on the system POST Power On Self Test runs automatically and checks the system boards processors memory keyboard and most installed peripheral devices If POST finds an error it displays an error message Refer to the Error Message section in this chapter for an explanation of each error message Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following W Preparing the system for diagnostic testing m Monitoring POST while it is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system
74. he server To forcibly shut down the server press the switch for 4 seconds or more Fix the server to the installation site Lights while the mounted disk is in operation This lamp does not indicate the status of a device connected with an optional board e g disk array board Indicates the status of the server This lamp lights green during normal operation It lights amber or flashes if an error occurs Lights green when the power is turned on This lamp lights amber while the server is operating in power saving mode sleep state Use this drive to write read data to from a 3 5 inch floppy disk Figure 2 5 Front Features 2 8 Setting Up the System Rear View gt Figure 2 6 shows the location of the following rear system features and controls gt B als C 38 E D 98 98 r C B 9 G e F E 1 J LH MH 9 N gt B H cc L X USB2 connector 0581 connector Serial port 2 Serial port 1 Mouse connector Printer port Keyboard connector SVGA monitor connector LAN connector AC input power connector Power supply 32 bit S3MHz PCI slot 64 bit 66MHz PCI slots 32 bit 33MHz PCI slots Second USB connector Black First USB connector
75. his can be disabled by setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Supervisor password controls access to the setup utility When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Password on Boot Disabled Disables or enables password Enabled entry on boot Diskette Access Everyone Controls access to diskette drives Supervisor Secure Mode Power Switch Masked Determines whether power switch Mask Unmasked is masked or unmasked Option ROM Unmasked Determines whether Option ROM Menu Mask Masked Menu Mask is masked or unmasked Processor Serial Disabled Determines whether Processor Number Enabled Serial Number feature is enabled or disabled Configuring Your System 3 11 System Hardware Menu Choices or Feature Display Only Description Your Seiting Thermal Sensor Refer to Thermal Sensor Submenu Wake On Events Refer to Wake On Events Submenu AC Link Power On Determines the mo
76. iguring Your System Peripheral Configuration Submenu Continued Choices or Feature Display Only Description Your Setting Mouse Disabled Disabled prevents any Enabled installed PS 2 mouse from Auto Detect functioning but frees up IRQ12 Enabled forces the PS 2 mouse port to be enabled regardless if a mouse is present Auto Detect enables the PS 2 mouse only if present OS Controlled is displayed only if the OS controls the mouse USB Controller Disabled Disables or enables on board Enabled USB controller Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting POST Monitoring Disabled Selects the point where the POST OptROM END monitoring checkpoint is POST END Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature PCI Device Submenu Choices or Feature Display Only Description Your Setting PCI IRQ1 Disabled PCI devices use hardware Auto Select interrupts called IRQs A PCI PCI IRQ14 IRQ3 device cannot use IRQs already in IRQ4 use by ISA devices Use Auto only IRQ5 if no ISA legacy cards are installed IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 Configuring Your System 3 9 Option ROM Submenu Choices or Feature Display Only Description Your Setting Onboard SCSI Enabled Disables Enables the mapping of Disabled the onboard SCSI BIOS Onboard LAN Enabled Disables Enables the mapping of Disabled the onboard LAN BIOS
77. ility refer to the documentation on the MYLEX CDROM that was shipped with the RAID controller It describes RAID technology and provides tips on making your array perform well in your specific application It also covers array hardware preparation configuration and initialization After completing the steps in the manual you can install your Network Operating System If you want to remotely configure the array from a PC client increase array capacity online or monitor statistics on disk and controller activity you must install the array manager provided with your RAID subsystem Increasing array capacity is covered in the user s guide shipped with the option 3 18 Configuring Your System Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 3 1 shows the location of the system board jumpers Table 3 3 lists the system board jumpers and their factory default settings
78. ing of the Operating System essere 5 8 Specific Problems and Corrective 5 5 9 Power LED Does Not Light e dee Ha er bi tee ra 5 9 Incorrecto No Code erre oce de ree heroe esee 5 10 No Characters Appear on 5 10 Characters are Distorted or 5 11 System Cooling Fans Do Not Rotate esee rennen 5 11 Diskette Drive Activity LED Does Not 5 11 CD ROM Drive Activity Light Does Not 5 11 Problems with Application Software 5 12 Bootable CD ROM Is Not Detected 5 12 Problems with the Network 2 rdiet cepi ee ee eet petet 5 12 Plug and Play Installation Tips eese nennen nennen nne nennen 5 13 BIOS User s Information io ror 5 13 POST Error Codes and Messages seen 5 14 How to Identify BIOS and BMC Revision Levels eee 5 18 BIOS Revision Level Identification eese enne 5 18 BMC Revision Level Identification esee emen 5 18 How to Identify System Event Log Data eese enne 5 19 System 1 System Cabling cx we 2 Before Be Sin oi oen che Aaa ae aA RR n
79. isted at the bottom of the Setup menu Configuring Your System 3 3 Key Function in Setup Menu F1 or Alt H Get Help about an item ESC Exit the current menu and return to the previous menu Left or right arrow keys Up or down arrow keys HOME or END PAGE UP or PAGE DOWN F5or F6 or or SPACE F9 F10 ENTER Move between menus Move cursor up and down The cursor moves only to the settings that you can change Move cursor to top or bottom of window Move cursor to next or previous page Select the previous value for the field Select the next value for the field Load default configuration values for this menu Save configuration values and exit Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Recommended values are bold in the following tables 3 4 Configuring Your System Main Menu Choices or Feature Display Only Description Your Setting Processor Type Display Only Shows the type of processor installed Processor Speed XXX Display Only Indicates the processor speed Cache RAM XXX KB Display Only Indicates the cache RAM size System Memory XXX KB Display Only Indicates the total capacity of the basic memory Extended Memory XXXXXX KB Display Only Indicates the total
80. it high performance SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA 4 MB of 10ns onboard Synchronous Graphics Memory SGRAM m Pixel resolutions up to 1280 X 1024 m Analog VGA monitors single and multiple frequency interlaced and non interlaced with a maximum vertical retrace non interlaced frequency of 100 Hz Peripheral Controller The advanced integrated peripheral controller supports two serial ports two universal serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different addresses and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 25 pin bi directional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt ECP mode is supported with 2 possible DMA channels When disabled the interrupt is available to add in boards External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard for a SVGA monitor 2 serial port connectors a parallel port connector LAN port and two USB connections 1 10 System Ov
81. ludes a numeric coprocessor a 256KB L2 cache and operates at a bus speed of 133MHz The optional second Pentium III processor enhances performance and enables symmetric multiprocessing SMP System Memory The system board contains four 168 pin DIMM sockets Memory is partitioned as four banks of SDRAM registered DIMMs PC133 compatible each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 64 MB to 4 GB of memory using up to four DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory Real Time Clock Calendar BIOS The real time clock provides system clock calendar information stored in a non volatile memory The real time clock battery provides power backup for the real time clock A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and Legacy device configuration A number of security reliability and management features also have been incorporated to meet vital server needs System Overview 1 7 Expansion Slots Your server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI
82. m Manages the SEL interface m Manages the SDR Repository interface m Monitors the SDR SEL timestamp clock m Monitors the system management watchdog timer m Monitors the periodic SMI timer m Monitors the event receiver Controls secure mode including video blanking diskette write protect monitoring and front panel lock unlock initiation m Controls Wake On LAN via Magic Packet support System Overview 1 11 ACPI The Advanced Configuration and Power Interface ACPI aware operating system can place the system into a state where the hard drives spin down the system fans stop and all processing is halted However in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running amp Note requires an operating system that supports its feature This server system BIOS supports sleep states 50 51 54 and 55 However with future versions of Microsoft Windows 9X that support ACPI the system BIOS only supports sleep states 50 s1 and 55 With future versions of Microsoft Windows NT that support ACPI the system BIOS will only support sleep states 50 51 54 and 55 N CAUTION Only when the AC power is disconnected is the system completely off The sleep states are defined as follows 50 Normal running state W sl Processor sleep state No context will be lost in this state and the processor caches
83. m that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation 2 Glossary CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Opera
84. nator into the secondary processor socket See Figure 4 12 Installing a Processor CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges CAUTION Installing a second processor that is of a different type than the first processor will result in system damage Do not touch or bend the processor s exposed pins amp Note you are adding a second processor to your system you must remove the terminator from the secondary processor socket Also you must install a VRM into the VRM socket on the system board amp Note If your system has one processor and you are replacing it leave the terminator board intact in the empty secondary processor connector Remove the processor you want to replace A VRM should NOT be installed in systems with only one processor 1 Perform Steps 1 through 5 described in the previous procedure Removing a Processor Ensure the server is powered down and the ac cable is disconnected Raise the ZIF socket lever to the up position See Figure 4 7 If you are adding a second processor to your system remove the terminator from the secondary processor socket 5 Position the processor over its ZIF socket so the processor pins align with the socket holes Note that one corner of the processor has three pins that should be positioned over the corner of the socket that has the three matching pin holes See Figure 4 8 A 4 10
85. ne Resource Conflict None System Configuration Data Write Source None WARNING IRQ not configured DIMM 4 DIMM 3 DIMM 2 DIMM 1 H N aH O Nr CPU 2 EE Ah LI E EH EE EH ES 23 ES CPUH T EE COL n n n n Lu 4 Figure 5 1 Component Locations 5 16 Problem Solving Table 5 2 Post Error Beep Codes Beeps Error Cause Recommended Action 1 2 2 3 ROM Checksum Error Change system board 1 3 1 1 DRAM Refresh Test Error Change memory DIMM s 1 3 1 3 Keyboard Controller Test Error Change system board 1 3 3 1 Memory Not Detected No memory Verify DIMM installation Can not write to memory Change memory DIMM s Memory Capacity Check Error No memory Verify DIMM installation Can not write to memory Change memory DIMM s 1 3 4 1 DRAM Address Test Error Memory address signal failure Change DIMM or 1 3 4 3 DRAM Test low byte Error Memory data signal failure low Change DIMM or 1 4 1 1 DRAM Test high byte Error Memory data signal failure high Change DIMM or M B 1 4 3
86. ng the software m Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Bootable CD ROM Is Not Detected Check the following m Isthe BIOS set to allow the CD ROM to be the second bootable device Check your BIOS Setup F2 configuration Problems with the Network Diagnostics pass but the connection fails m Make sure the network cable is securely attached ACT Link activity LED located on the front panel should be blinking if there is activity between the system and the network The controller stopped working when an add in adapter was installed m Make sure the cable is connected to the port from the onboard network controller m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not W Try reseating the add in adapter The add in adapter stopped working without apparent cause W Try reseating the adapter first then try a different slot if necessary The network driver files may be corrupt or deleted Delete and then r
87. on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following m Is the diskette drive s combined power and signal cables properly installed W Isthe diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette drive controller use BIOS Setup to make sure that the diskette drive controller is set to Enabled For information about running BIOS Setup refer to the Configuring Your System chapter If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance CD ROM Drive Activity Light Does Not Light Check the following m Is the power and signal cable to the CD ROM drive properly installed W Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured W Is the onboard IDE controller enabled Problem Solving 5 11 Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and usi
88. ore powering on the system Keep the system away from dust sand and dirt xii Using This Guide System Overview a Overview System Chassis Power Supply a Peripheral Bays System Board Features AC Link Mode Remote Power On Wake ON LAN Function System Security Overview This server is a modular multiprocessing server based on the Intel Pentium III microprocessor family It is a solid performer and offers the latest technology The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc This server is conveniently housed and available as a tower based system or as a rack mount system fits into a standard EJA 19 inch rack assembly as shown in Figures 1 1 and 1 2 Figure 1 1 Tower Based System Front View Figure 1 2 Rack Mount System Front View 1 2 System Overview As application requirements increase you can expand your server with an additional processor additional memory add in boards and peripheral devices tape devices CD ROM diskette drives and hard disk drives Your server features the following major components Single or dual high performance Pentium III proce
89. ower source Remove the left side panel as described earlier in this chapter Disconnect any cables attached to the option board you are removing Remove and save the option board retaining bracket screw Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue Upgrading Your System 4 19 7 Install an expansion slot cover over the vacant slot using the previously removed screw 8 Replace the left side panel plug in the system power cord and power on the system Installing a RAID Controller Board Use this procedure to install a RAID controller board 1 Install the RAID controller board into PCI slot 4 on the system board See Installing an Option Board earlier in this chapter 2 Cable the RAID controller board as described below see System Cabling in Appendix A m Remove the end of the SCSI interface cable that is plugged into the wide SCSI connector on the system board m Reinstall the end of the SCSI interface cable just removed into the Channel 0 connector on the RAID board 4 20 Upgrading Your System Hard Disk Drives Your system supports a variety of 3 5 inch hard disk drives Contact your sales
90. parameters The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system Press F2 to enter SETUP displays 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER An arrow precedes selections with submenus Refer to the following table for information on the keys that you use with BIOS Setup These keys are also l
91. per copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows 2000 Windows NT 4 0 Novell NetWare v5 0 Santa Cruz Operation SCO OpenServer Release 5 05 and UnixWare 7 1 1 Network Operating Systems This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system Using This Guide ix Safety Notices A m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has a 3 wire
92. ping with System N W amp Processor Context Maintained 04h S4 Non Volatile Sleep Suspend To Disk 05h S5 G2 Soft OFF 07h G3 Mechanical Off 08h Sleeping Cannot Differentiate between S1 S3 Watchdog 2 23h 01h Hard Reset 02h Power Down 08h Timer Interrupt SMI Timeout F3h SMI Timeout EMP F5h 00h Communication Error Sensor Failure F6h 00h I2C Bus Device Address Not Acknowledged 01h I2C Bus Device Error Detected 02h I2C Bus Timeout OEM Reserved F7h FFh 5 20 Problem Solving Table 5 4 Sensor Type Codes Sensor Number Sensor Type 01h 02h 03h 20h 21h 22h 23h 24h 25h Ambient Temp MB CPUs Temp CPU 2 Temp 3 3V 5V 12V 3 3Vs VCCPO CPU 1 VRM VCCP1 CPU 2 VRM 1 5V 2 5V SCSI A 2 85V SCSI B 2 85V SCSI A VrefO SCSI A Vref1 SCSI A Vref2 SCSI B SCSI B Vref1 SCSI B Vref2 CPU Rear Fan Fan 1 CPU Front Fan Fan 2 Chassis HDD Fan Fan 3 Problem Solving 5 21 System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration System Cabling This appendix contains information and procedures on cabling configurations used in your system The cabling configurations include m Standard Configuration m RAID Configuration Before You Begin A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board when
93. r recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date Glossary 7 ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S SAF TE SCSI Accessed Fault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware er
94. rity 06h 00h Secured Mode Violation Attempt Violation Attempt 03h Pre boot Password Violation Network Boot Password Processor 07h 00h IERR 01h Thermal Trip 02h FRB1 BIST Failure 04h FRB3 Processor Startup Initialization Failure CPU didn t start 08h Processor Disabled Power Unit 09h 03h Interlock Power Down Memory OCh 00h Correctable ECC Oth Noncorrectable ECC POST Memory Resize OEh POST Memory Resize POST Error Ofh POST Error Event Logging 10h 00h Correctable Memory Error Logging Disabled Disabled 01h Event Type Logging Disabled 02h Log Area Reset Cleared 03h All Event Logging Disabled System Event 12h 00h System Reconfigured 01h OEM System Boot Event Hard Reset Critical Interrupt 13h 00h NMI Dump Switch 02h Channel Check NMI 04h PCI SERR 05h PCI PERR Problem Solving 5 19 Table 5 3 System Event Logging Data Continued Sensor Sensor Type Specific Sensor Type Code Offset Event Type Button 14h 00h Power Button 01h Sleep Button 02h Reset Button Module Board 15h CPU Terminator Missing System Boot Initiated 1Dh 03h User Requested PXE boot 04h Automatic Boot to Diagnostic Boot Error 1Eh 00h No Bootable Media 02h PXE Server Not Found OS Boot 1Fh 01h C Boot Completed 02h PXE Boot Completed 03h Diagnostic Boot Completed 04h CD ROM Boot Completed OS Critical Stop 20h 00h Stop during OS Load Initialization 01h Run Time Stop System ACPI Power 22h 00h 50 90 Working id 01h 51 Slee
95. rors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM 8 Glossary SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS U ultra 160 m SCSI Ultra 160 m is a parallel SCSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher lev
96. rostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground j o CN CY 0 N TN OY n n n Figure 4 3 Removing and Installing a Pentium Processor Removing a Processor A WARNING If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Power off the system and ensure it is disconnected from the AC power source Upgrading Your System 4 7 2 Remove the left side panel as described earlier in this chapter 3 Remove the three screws securing the hard disk drive bay to the rear of the chassis See Figure 4 4 Figure 4 4 Removing the Hard Disk Drive Cage Screws Tag and disconnect the power and signal cables from any installed drive Slide the drive bay towards the top of the chassis until the ta
97. s CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel EMI shield and filler panel covering the bay into which you are installing a peripheral device as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Upgrading Your System 4 29 3 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 4 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information amp Note the drive comes with drive rails do not use them Remove any rails already attached 5 Slide the drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the ne
98. s of Novell Inc Windows NT is a trademark of Microsoft Corporation Windows 2000 is a registered trademark of Microsoft Corporation SCO UNIX is a registered trademark of Santa Cruz Operations Inc SCO OpenServer is a trademark of Santa Cruz Operations Inc Adaptec is a registered trademark of Adaptec Inc UnixWare is a registered trademark of Santa Cruz Operations Inc Pentium III is a registered trademark of Intel Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 456 01527 001 March 2001 Copyright 2000 2001 NEC Computers Inc 15 Business Park Way Sacramento CA 95828 All Rights Reserved Contents Proprietary Notice USING RAIS vii Text Conventions eR et a eet ee eect viii eed ete ert repete eee adn et ix Safety Safety Notices for Users Outside of the U S A and 1 Care and Handlings eein Rb inet Rte Macey t E xii System OVGFVIOW i cioe on ds pas decr n aa Seas cv ad 1 1 OVeEVIEW2 iie eL Hat eee be iplc ecd ce doe eat 1 2 System Chassis ite ete m e geri Deep exei eo eee etas 1 4 Power Supply BE o eed dee 1 5 Peripheral Bays ett betrieben ie tee dt le et ih eee epe eo 1 5 System Board
99. s via the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120minutes Set and enable an administrative password Set and enable a user password Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches Disable writing to the diskette drive when secure mode is set System Overview 1 13 Setting Up the System Overview Selecting a Site Unpacking the System a Rack Mount Subsystem Assembly Getting Familiar with the System Making Connections Connecting the Power Cord Powering On Your System Overview This chapter describes how to select a site assemble the rack mount system unit make cable connections and power on the tower based or rack mount system units Information on front and rear panel features switches and LEDs are also included in this chapter Selecting a Site The system operates reliably in a typical office environment Choose a site that is W Near grounded three pronged power outlets Note For the United States and Canada this means a NE
100. ssible Values Normal None or Error Configuring Your System 3 7 CPU Reconfiguration Submenu Choices or Feature Display Only Description Your Setting CPU 1 Status Normal Display Only CPU 2 Status Normal Display Only Clear CPU Errors Press ENTER Clears the CPU error information CPU Error Pause Enabled Disabled The POST operation pauses if a CPU error occurs Possible Values Normal None or Error Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1 COM 1 Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disabled 378 IRQ5 378 IRQ7 278 IRQ5 278 IRQ7 3BC IRQ5 3BC IRQ7 Auto Output only Bi directional EPP ECP DMA1 ECP DMA3 Disabled Enabled Serial Port 2 COM 2 Parallel Port Parallel Mode Diskette Controller Enabled User configuration Disables serial port 1 or selects the base address and interrupt IRQ for serial port 1 Disables serial port 2 or selects the base address and interrupt IRQ for serial port 2 Disables the parallel port or selects the base address and interrupt IRQ for the Parallel port Selects the parallel port operation mode Configure using these options Disabled No configuration 3 8 Conf
101. ssor 64 MB to 4 GB of memory using up to four DIMMs Six PCI expansion slots for add in boards Embedded PC compatible support serial parallel mouse keyboard diskette USB LAN and video Integrated onboard ATI RAGE Super Video Graphics Array SVGA controller with 4 MB of video memory Adaptec AIC7899 SCSI controller providing Wide Ultra2 and Ultra 160 M SCSI interfaces Integrated onboard Network Interface Controller NIC an Intel 82559 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with an RJ 45 Ethernet connector Single Channel enhanced IDE controller Three 5 4 inch removable media expansion bays with a CD ROM drive installed in one bay One 3 inch half height bay with a diskette drive installed Integrated dual Universal Serial Bus USB ports Hardware monitors temperature fans and voltage and software monitors to indicate failures One standard PS 2 300watt power supply Hard disk expansion bays supporting five 1 inch high hard disk drives or three 1 6 inch high hard disk drives System Overview 1 3 System Chassis The system chassis Figure 1 3 is an easy to expand fabricated metal structure The major system components are shown in the following illustrations A G B F CD ROM Drive 5 14 inch device bay 3 5 inch Flopp
102. station Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children CAUTION Observe static precautions Use an antistatic wrist strap Upgrading Your System 4 5 Li g m SS amu oono 3 Figure 4 2 Replacing the Real Time Clock Battery Power off the system and ensure it is disconnected from the AC power Source 2 Remove the left side panel as described
103. tile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer 6 Glossary P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 528MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the compute
104. ting System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 EMP The Emergency Management Port EMP provides an interface to the console manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above IM that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the
105. vices Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A System Cabling includes cabling information for the two onboard SCSI controllers the onboard IDE controller and the optional RAID controllers Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system Using This Guide vii Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life CAUTION Cautions indicate situations that can damage the system hardware or software amp Note Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter m Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER m File names are printed in uppercase letters For example AUTOEXEC BAT viii Using This Guide Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as pa
106. vision Levels How to Identify System Event Log Data Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS system and disk status user information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage N CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by
107. w drive Secure the drive to the bay with the four supplied screws See Figure 4 29 Power Cable 5 25 Drive Figure 4 29 Installing a Removable Media Device 6 Connect the signal and power cables to the device as shown in Figure 4 21 7 Replace the front panel and side panels and power on the system 4 30 Upgrading Your System Removing a 5 25 Inch Device 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel as described earlier in this chapter 3 Disconnect the power cable A and ribbon data cable B from the device you are removing See Figure 4 30 Figure 4 30 Removing a Removable Media Device 4 Remove and save the four screws from the device 5 Install an EMI Electromagnetic Interference shield over the bay from which you removed the peripheral device Install filler panel into the front panel over the bay from which you removed the peripheral device 7 Replace the side panels and front panel and power on the system 8 Remove the drive serial number from the equipment log Upgrading Your System 4 31 Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User s Information How to Identify BIOS and BMC Re
108. ween the front and rear vertical rails of the system rack Figure 2 1 Left Rail Assembly 1 Figure 2 1 shows the left rail assembly Referring to Figure 2 1 remove any screws securing the front mounting bracket A to the rear mounting bracket B Also perform this step on the right rail assembly 2 Select an appropriate location in the rack cabinet for the rack mount server To improve rack stability mount heavier items towards the bottom of the rack cabinet amp Note When planning the server configuration for the rack cabinet you should consider the length of the cables that interconnect with system components Attaching the Mounting Bracket Assembly to the Rack 1 Attach the left side front mounting bracket to the front of the rack using two Phillips flange head screws supplied See Figure 2 2 2 Attach the right side front mounting bracket to the front of the rack using two Phillips flange head screws supplied 2 4 Setting Up the System Figure 2 2 Attaching the Mounting Bracket to the Front of the Rack 3 Attach the left and right rear mounting brackets to the rear of the rack using Phillips flange head screws supplied 4 Attach the left front and rear mounting brackets to each other using three of the Phillips head self tapping screws and flat washers supplied See Figure 2 3 nooo cus CI ea a
109. will maintain coherency s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation This assumes that no hardware changes have been made to the system while it was off s5 Soft off Only the RTC section of the chipset and the BMC are running in this state AC Link Mode The AC link mode allows the system to monitor its AC input power so that when the AC input power is lost and then restored the system will return itself to one of three pre selected settings listed as follows m Power m Last State Factory Default Setting m Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility F2 Refer to Chapter 3 Configuring Your System 1 12 System Overview Remote Power On Wake ON LAN Function The remote power on function turns on the system power by way of a network or modem If the system power is set to OFF it can be turned on remotely by sending a specific packet from the main computer to the remote system This feature can be enabled or disabled using the BIOS Setup Utility See Chapter 3 Note This feature must be supported by your operating system System Security Security with Mechanical Locks and Monitoring To help prevent unauthorized entry or use of the system the system includes a fully lockable side panel Software Lock
110. y Disk Drive Fan System Board Hard Disk Drive Bay wD gt System Power Supply Figure 1 3 System Chassis 1 4 System Overview Power Supply The ATX300 watt auto voltage sensing power supply provides system power The power supply operates at 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media Three 5 25 inch removable media front panel bays for mounting half height 5 25 inch peripheral devices standard CD ROM drive and optional tape drives etc m Five standard SCSI hard disk drive bays for mounting five 1 inch high hard disk drives or three 1 6 inch high hard disk drives System Overview 1 5 System Board Features The system board Figure 1 4 offers a flat design with the processor and memory subsystems residing on the board This figure shows the major components on the system board The following subsections describe the system board major components

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