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NEC EXPRESS 5800 User's Manual

1. 28 Press ESC and return to Device Driver Summary 29 Press ESC 30 Highlight Continue Press ENTER 31 Highlight Continue to create a NetWare partition and volume SYS Press ENTER 32 At the Server Properties box type in your server name and click Next 33 At the Protocols box click the Network Board you want to configure 34 Once you made your network board selection specify the network protocol for each network board Click Next to continue Note If you select IP fill in the IP address subnet mask and router information appropriately 35 Select your correct time zone Click Next to continue 36 Select the NDS installation type for this server Click Next to continue Installing the Operating System 4 45 amp r Note For this step we will select Create a new NDS tree 37 Enter your NDS and Administrator information and click Next to continue 38 Insert your NetWare V5 license disk 39 Atthe NDS Summary screen click Next to continue 40 Select Additional Products and Services desired and click Next to continue 41 Click Finish at the summary screen 42 Remove any diskettes and or CDs and click Yes to restart your server 43 Install the appropriate support pack Restarting the Server You should now restart the server to initialize your changes You can do this by typing the following commands from the Server name prompt restart server
2. Verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 6 Select Main Processor Settings Processor Retest Enabled This setting 1s required to change the hardware configuration data See Chapter 3 for details To add one or more CPUS to the server in 1 CPU configuration to operate the server with more than one CPU do the procedure below For Windows 2000 change the driver of Computer in the device manager to ACPI multi processor PC and then update the system For Windows NT 4 0 update the system For NetWare update the modules required referring to the manual of NetWare Upgrading Your System 7 29 Removal Take the following steps to remove the CPU The EXPRESSBUILDER CD ROM provided with the server is necessary for confirming that the additionally installed CPU is in normal state Provide the CD ROM beforehand IMPORTANT Do not remove any CPU unless it is failed m Install a terminator on any slot in which a CPU is not installed See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Open the top cover BE E Remove the heat sink 6 When you replace the CPU install the CPU according to the steps in Installation Procedure When you remove the CPU and do not replace with new one install a CPU in CPU slo
3. Change the jumper switch setting back to the original turn on the power and then define the setting by using the BIOS SETUP utility 3 44 Configuring Your System This page is intentionally left blank Chapter 4 Installing the Operating System This section describes how to use Express Setup to install and configure the following operating systems on your server m Microsofts Windowse 2000 m Microsofte Windows NT a 4 0 Novell NetWare m SCO OpenServer 5 0 X To install operating systems not described in this section contact your service representative IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS set up utility SETUP See Chapter 3 for detail 4 2 Installing the Operating System About Express Setup Express Setup contained in your EXPRESSBUILDER CD 1s intended for initial setup of the server Its automatic installation mode guides the user through the process by detailing specific hardware features and providing screen prompts for software selection and configuration Express Setup loads the utilities and drivers applies RAID settings partitions the disk and installs the desired operating system IMPORTANT Express Setup is intended for the initial setup of the server system Therefore it clears any prior content of the hard disk p a mn annm d DE 0 1 n P Sa _ Py For Microsoft Windows 2000 and Wi
4. Removal 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Loosen the set screw on the rear and remove the top cover Top cover Set screw I i Pi E E T P 1 ITE o 90 IMPORTANT Firmly hold the whole top cover and lift it up straight Lifting up the rear of the cover may cause the cover frame of the front to damage cables in the server 7 16 Upgrading Your System Installation When installing the top cover hold the top cover parallel to the server and place it on the server Confirm that all the tabs of the top cover are securely inserted into the slots in the server frame and then secure the cover with the set screws IMPORTANT Be very careful not to damage the internal flat cable connected to the LED board on the front panel by the tab on the server front side Do not damage the cable by the tab Upgrading Your System 7 17 DIMM Install the additional DIMM Dual Inline Memory Module to the DIMM socket on the system board in the server The system board is provided with six DIMM board slots NOTE Up to 6GB of memory 1GB DIMM x 6 can be installed The DIMMs installed as standard need to be replaced in this case A DIMM of 128MB is installed in DIMM slots 1A and 1B at shipment IMPORTANT m The DIMM is extremely sensitive to static electricity Make sure to touch the
5. 4 20 Installing the Operating System Updating the System Applying Service Pack Update the system per the following cases um CPU is expanded expanded from single processor to multi processor m The system configuration was modified m he recovery process was used to recover the system Log on to the system with an account that has administrative authority e g Administrator and insert the EXPRESSBUILDER CD into the CD ROM drive of the server The EXPRESSBUILDER screen appears click Drivers amp Utilities on the EB Toolbar Select 20Rb 1 and click Windows 2000 NEC Update Module and setup will start After that follow the prompts to continue the setup process and apply the Service Pack Making Backup Copies of System Information The system information includes the current BIOS settings and other information specific to your server You should save this information after completing the system setup This backup data will allow you to recover the information You can save the information by the following process Insert the EXPRESSBUILDER CD in the CD ROM drive and reboot the system Select Tools Select Off line Maintenance Utility Select System Information Management Insert a floppy disk in the floppy disk drive Select Save p den oce ee m Installing the Operating System 4 21 Microsoft Windows NT 4 0 This subsection provides information on installing Microsoft Windows NT 4 0 on your
6. IMPORTANT Masking the POWER switch disables forced shutdown see Chapter 7 as well as power on off using the POWER switch To set the secure mode Select Security Set User Password and enter the password Select Security Secure Mode and set each item External Devices To set up external devices Select Advanced Peripheral Configuration and set up each device Internal Devices To set up internal PCI devices of the server 3 8 Configuring Your System Select Advanced PCI Configuration and set up each device To install the disk array controller Select Advanced PCI Configuration PCI Slot Ix ROM Enabled x C Riser card of low profile type X B Riser card of full length full height type To clear the hardware configuration data after installing removing internal devices Select Advanced Reset Configuration Data Yes Saving the Configuration Data To save the BIOS configuration data Select Exit Exit Saving Changes To discard changes to the BIOS configuration data Select Exit Exit Discarding Changes or Discard Changes To resume the factory set BIOS configuration data Select Exit Load Setup Defaults To save the current settings as user defined configuration Select Exit Save Custom Defaults To load the user defined configuration data Select Exit Load Custom Defaults Configuring Your System 3 9 Menu and Parameter Descriptions The SETUP ut
7. __ Process that continues automatically Process that requires input or selection Read notes and restrictions Go back Qa Select how to install No i Yes Insert floppy disk into the floppy disk drive Confirmed Confirmed Specify Setup Parameter File Terminate Retrieve New File Existing File again Select OS Check Setup Parameter File E If you need to Incorrect Correct reset the specification Select whether or not to confirm or modify existing values Confirm the specification and input the value 8 Disk Array Led 1 Re select dio uod Insert Windows 2000 CD im Creating di Partition Restart Agree to Software License Agreement Us Utilities Restart 2 Creating OS Partition Express Setup 4 Restart Log on Automatically Y g Formatting n Partition Copying io Modules After restarting the computer the installation completed Copying Selected Application Modules 1 Performed only when Disk Array Controller Board is installed and a RAID configuration is specified 2 If the operating system to be installed is Others or NetWare Express Setup is completed here Installing the Operating System 4 9 Installing Windows 2000 This section describes how to setup the system using Express Setup Prepare the Configuration Diskette You can perform the installation without a Configuration Diskette specified in advance but one f
8. m AFT ALB setup must be performed after installing the drivers and restarting the system m Allthe adapters specified as an Adapter Team must be on the same LAN If they are connected to separate LANs they cannot perform AFT or ALB If you want to utilize AFT ALB feature follow the procedure below to setup 1 per xb we INE c Double click Intel R PROSet II on the Control Panel dialog box The Intel R PROSet II dialog box appears select Intel 8255x based PCI Ethernet Adapter 10 100 1n the list and right click Pull down menu appears Select Add to Team and then click Create New Team The Teaming Wizard dialog box appears select Adapter Fault Tolerance or Adaptive Load Balancing and click Next Check the adapter to join the team and click Next Click Complete The setup will go back to Intel R PROSet II dialog box so click OK Restart the system 4 16 Installing the Operating System Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur Memory Dump Debug Information This section describes the procedures for collecting memory dump debug information in the server IMPORTANT Memory Dump Information If any trouble occurs after initiating the process below a message stating that the system is short of virtual memory may appear but complete the process If you restart the system the memory dump may no
9. m Normal start Normal start creates the Configuration Diskette during Express Setup NOTES m To perform Express Setup BIOS Setup must prioritize the CD ROM drive before the diskette drive and hard drive m You can create Configuration Diskette in advance using Express Setup for Windows included in EXPRESSBUILDER m By creating the Configuration Diskette in advance you can minimize the number of items that 1s necessary to input or select during Express Setup You can also create or modify the setup information stored on a Configuration Diskette during Express Setup If you have a computer other than Express5800 server that is running with Windows 95 98 Windows NT 3 51 or later or Windows 2000 we recommend you to edit setup information from the computer in advance using Express Setup for Windows For more information on how to create Configuration Diskette using Express Setup for Windows see EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD 4 4 Installing the Operating System Microsoft Windows 2000 This subsection provides information on installing Microsoft Windows 2000 on your server Read the instructions in this section before performing the installation NOTE To install Windows 2000 without using Express Setup see Appendix C Installation Notice This section explains precautions and matters you should be aware of before beginning installation in order to install Windows 2000 correctly Supported
10. select the System Administration 1con from the Main Menu display select the Networks 1con select the Network Configuration Manager Select the Hardware Options pull down menu and choose Add New LAN Adapter Highlight the card to be installed select Continue When the Add Protocol menu is displayed select SCO TCP IP then select ADD Enter the required information to configure TCP IP then select OK Refer to the SCO OpenServer Handbook Appendix A TCP IP Configuration Parameters 4 58 Installing the Operating System amp r Note When configuring multiple sub networks on the same system the system names for each sub network must be unique 9 Atthe Product successfully completed message select OK 10 After the configuration is complete and the current networking configuration is displayed select Hardware from the menu bar and then select Exit 11 At the message the UNIX kernel must be relinked select YES to relink the kernel 12 At the message Do you want this kernel to reboot by default enter YES and press ENTER 13 At the message Do you want the kernel environment rebuilt enter YES and press ENTER 14 Press ENTER to continue 15 Reboot your system Configuring Additional Hard Disks Configuring additional hard disk drives requires that they be hardware configured and low level formatted most disks are shipped already low level formatted For SCO OpenServer Rel 5 0 6 Software to r
11. Cooling fans Each number following the bold faced number indicates the corresponding fan name 8 1 System FAN 3 8 2 CPU 2 FAN 8 3 System FAN 2 8 4 CPU 1 FAN 8 5 System FAN 1 Processor mounted under the CPU and heat sink Riser card full height boards DIMM Two standard DIMMs are mounted in slots 1A and 1B System board Riser card low profile boards only Cover open sensor Front panel board 1 8 System Overview System Board Na oo 10 11 12 13 14 15 16 17 18 19 ICMB connector PCI riser card connector Low profile boards only 66 MHz 64 bit DIMM sockets for interleave memory Starting from the top of the sockets that are shown above the sockets are sequentially numbered 3B 2B 1B 23A 2A and 1A USB connector front panel Processor 1 CPU 1 socket Processor 2 CPU 2 socket Cooling fan connectors 7 1 System FAN 3 7 2 CPU 2 FAN 7 3 System FAN 2 7 4 CPU 1 FAN 7 5 System FAN 1 Peripheral interface connector Main power connector Power signal connector SCSI IPMB connector Configuration jumper switch Internal SCSI connector for internal hard disk drives SCSI disk array controller access lamp connector For optional SCSI disk array controller Speaker Lithium battery PCI riser card connector Full height boards 66 MHz 64 bit Jumper pin for selecting a serial port DCD DSR pin out J6A2 jumper block Connectors for external device System
12. Fixed Disks When the default configuration is resumed Boot Only is selected for both channels In such a case change the parameter for 01 06 B to Disabled BIOS Support for Enabled Select Enabled Bootable CD ROM Disabled BIOS Support for Enabled Select Enabled Int 13 Extension Disabled Factory set 3 40 Configuring Your System Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board use the SCSI BIOS utility provided with the optional SCSI controller board Refer to the manual that comes with the optional SCSI controller board for details When the server has multiple SCSI controller boards installed the server first displays the start up message of the SCSISe ect utility for the SCSI controller on the system board It then displays the utility start up message for additional SCSI controllers one by one The start up message appears in order of the PCI board slot numbers of the riser card for low profile type and the riser card for full height type The message displayed may vary depending on the optional SCSI controller board Refer to the manual that comes with the optional SCSI controller board for details Configuring Your System 3 41 CONFIGURING SYSTEM BOARD JUMPERS With the pre installed SETUP utility you can set desired passwords to protect the data stored in the server against access from unauthorized users When you forge
13. Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct m s the server in the Secure Mode n the Secure Mode the keyboard and mouse are disabled To release the Secure Mode enter the password specified with the BIOS setup utility The following message appears on system log of event viewer while installing Windows 2000 An error was detected on device Device CdRom0O in paging operation There is no problem on this issue Troubleshooting 6 15 Fail to access read or write to the floppy disk m Does the floppy disk drive contain a floppy disk Insert a floppy disk into the floppy disk drive until it clicks Is the floppy disk write protected Place the write protect switch on the floppy disk to the Write enabled position Is the floppy disk formatted Use a formatted floppy disk or format the floppy disk in the floppy disk drive Refer to the manual that comes with the OS for formatting a floppy disk Is BIOS configuration correct The floppy disk drive may be disabled with the BIOS setup utility of the server Check the setting with the BIOS setup utility Menus to check Main Floppy A Advanced Peripheral Diskette Write P
14. View only Seance L2 View only w y MM Indicates the serial number of system View only a NN all View only chassis View only Revision a T S Indicates BIOS revision number View only BMC Revision Indicates BMC Baseboard Management a revision number View only HSBP Revision Indicates HSBP Hot Swap BackPlane sine number View only Factory set 3 24 Configuring Your System Console Redirection Select Console Redirection on the Server menu and press Enter to display the following screen See the table below for setup options on the screen Option Parameter Descripion Your Setting Serial Console Disabled Specifies whether BIOS uses the Redirection Enabled specified serial port to redirect the console to MWA or a remote terminal using hyper terminal Disable the Quiet Boot option in BOOT menu Serial Port COM1 3F8 IRQ4 Selects an address interrupt for the serial COM 2F8 IRQ3 port used for redirection Make sure to use the same address interrupt as specified in Advanced Peripheral Configuration Baud Rate 9600 Selects a baud rate for communications 19 2k with the connected HW console 38 4k 56k is not available 115 2k Flow Control No Flow Control Select a flow control method CTS RTS XON XOFF CTS RTS CD Factory set Configuring Your System 3 25 Event Log Configuration Submenu Select Event Log Configuration on t
15. m Adaptive Load Balancing ALB creates a team of two to eight adapters to increase transmission throughput Also includes AFT Works with any 10Base TX or 100Base TX switch m Fast EtherChannel FEC or Intel amp Link Aggregation creates a team of up to 8 adapters to increase transmission and reception throughput Also includes AFT Requires an FEC enabled switch To set up an option read the instructions in the Windows NT 4 0 or NetWare readme files General Configuration Notes 1 Windows NT versions prior to 4 0 do not support Adapter Teaming options 2 Adapter Teaming options require NT 4 0 with Service Pack 4 0 or higher In Windows NT teaming options cannot be implemented on adapters that have been configured for VLANs NetWare can support teaming options and VLANS on the same adapters Adapter Fault Tolerance Adapter Fault Tolerance AFT 1s a simple effective and fail safe approach to increase the reliability of server connections AFT gives you the ability to set up link recovery to the server adapter 1n case of a cable port or network interface card failure By assigning two server adapters as a team AFT enables you to maintain uninterrupted network performance AFT 1s implemented with two server adapters a primary adapter and a backup or secondary adapter During normal operation the backup will have transmit disabled If the link to the primary adapter fails the link to the backup adapter automatically t
16. m Do not remove the lithium battery m Do not connect the ground line to a gas pipe CAUTION M Ye Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury See Using This Guide for details Do not lift the server only by a single person Make sure to complete board installation Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Open the top cover Change the setting of the jumper switch of the target function to clear PSWD or CMOS Clear IMPORTANT Be careful not to lose the clip Assemble the server as it was and press the POWER switch The following messages are displayed at completion of POST ERROR 0120 NVRAM cleared By jumper Press lt F1 gt to Resume Press lt F2 gt to run SETUP 10 Configuring Your System 3 43 Press the F2 key to activate the SETUP utility Select Exit Saving Changes from the Exit menu and then Yes Wait until the message Turn off power and reinstall the jumper in Normal mode position appears Turn off the system power switch
17. Chapter 6 Troubleshooting vaste e decia adbuc e nara Sens cauaa va suyo CR ny au cuVC kw Ese rana rui o aves 6 1 SVSIG THE VIO CLS eco dco bo tece di edic ac du aan tss d nodu Occ a tss a tesis contare idaa 6 2 EaD ERR E ET LT UE RUP E 6 3 ETOR MESSICO oci tocictedto i iot Di aee snes E S RN DIS MODE sai anni teams ES tou DROP Foo eL OS COEM 6 4 Error Messages alter PO Wer soi ao uen Sis n e UE e pu HIN 6 4 POSTET less EM RE RET T D UU TT 6 5 Bee Odo aie ET Ee Ce Eu MEI hM MEM MEME 6 10 SOVNE Problem eot tci E ped M Mcd din RUD ed quM UE 6 11 Problems withthe SSCL VCR eid auiutiemaeddaek Se prO utens told cac setae Monsen orsi ias Exe eade N 6 11 Problems with EXPRESSBUIEDENR pot eterni orant hace ee patio ad dep Fedora axo ee bac rotae 6 20 Problems with Express Se Up eo erobert ibo OR eor in IUe acr trio e orte Gode ir ie ep 6 21 Error Message during Disk Array Configuration eese eene 6 26 Problems with Master Control Menu esesssseeeseeeeeen nennen eene enne nnne nnns 6 26 Problems with Configuration Diskette Creator cccccccccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 6 27 Coleco Tene bo NN OUT 6 28 Mondo S22 00D cose avis its PE bat dieses cot ana toten M tartan Mot er bat ce edic na totes a panes mare ETES 6 28 NY TING MN De AU up rr Ur HUP TES 6 29 CollectContfisurdbion Informal OD cse ode besos eroe rid ente beret dee bete ete roend rid ende isda tase renis 6 30 LUE nter 0101010 t Ncc E a
18. Concerning Windows 2000 see Installing and Setting Device Drivers and Updating the System in Chapter 4 and be sure to update both the drivers and the system m If the hard disk can not be recognized you can not recover the system Recovery Procedure Windows 2000 Follow the procedure below and use the information in the disk not system recovery disk to recover the system 1 Turnon the power of the system 2 Insert Windows 2000 CD ROM into the CD ROM drive of your server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn the server off and on to reboot the server 4 lt When no disk array controller is installed in the system Proceed to step 8 according to instructions on the screen When Mylex RAID board is installed Press F6 while the message Setup is inspecting your computer s hardware configuration 1s displayed at the upper part of the screen NOTE Nothing is changed on the screen through F6 is pressed 10 11 12 13 Troubleshooting 6 35 Press S when the following message appears Setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manually specify an adapter Currently Setup will load support for the following mass storage devices Select Other and press Enter Insert Windows 2000 OEM DISK for EXPRESSBUILDER into the floppy disk drive and press Enter Please ins
19. F label attached Be careful not to use the other one with the R label attached NOTE You do not have to change the setting of the jumper pin when connecting to the serial port on the front panel of the server Connection between the Rear Serial Port and a Modem To connect a modem to the serial port on the rear panel use the optional serial port conversion cable with the R label attached Be careful not to use the other one with the F label attached Set the jumper pin to DCD DSR factory set IMPORTANT Make sure of the icon on the rear panel of the server and be sure to connect the cable to serial port 2 Be careful not to connect to a LAN port by mistake To prevent wrong connection write LAN port on a tag and put the tag to the connector of the LAN cable that 1s to be connected to this server Connection between the Rear Serial Port and a UPS To connect a UPS to the serial port on the rear panel use the optional serial port conversion cable with the R label attached Be careful not to use the other one with the F label attached Set the jumper pin to DCD DSR factory set IMPORTANT Make sure of the icon on the rear panel of the server and be sure to connect the cable to serial port 2 Be careful not to connect to a LAN port by mistake To prevent wrong connection write LAN port on a tag and put the tag to the connector of the LAN cable that 1s to be connected to this server Connection between the R
20. See Chapter 3 for details 7 22 Upgrading Your System Processor CPU The server may have another CPU installed in addition to the standard CPU Intel Pentium III Processor IMPORTANT m The CPU is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU Do not touch the CPU pins by a bare hand or place the CPU directly on the desk For static notes see the section Anti static Measures described earlier m Do not operate the system until confirming that the additionally installed CPU is in normal state m Make sure to use the CPU authorized by NEC Installing a third party CPU may cause a failure of the CPU as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged Processor 2 Processor 1 REAR FRONT System board Upgrading Your System 7 23 NOTE If the different revision of the processor is installed in the multiprocessor system Windows 2000 logs the following information every startup If this message is logged it is no problem for operation 7 24 Upgrading Your System Installation Take the following steps to install the CPU The EXPRESSBUILDER CD ROM provided with the server is necessary for confirming that the additionally installed CPU is in normal state Provide the CD ROM beforehand 1 See the section Preparing f
21. TURNING ON THE SERVER Turn on the server and follow the on screen instructions for setup IMPORTANT Before turning on the server m Some optional boards require setups with the SETUP utility before installation If the server has a PCI board with the PCI to PCI bridge installed the SETUP utility is enabled to launch Check on the board specifications to find out whether it requires pre installation setups before actually installing the board m Some installed optional devices or connected peripheral devices require setups before proceeding to the next step To use the server with no optional devices installed besides the graphic board install a desired OS to the server 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected Power on the video display and any other external devices Make sure that the floppy disk drive contains no floppy disk and the CD ROM drive contains no bootable CD ROM 4 Open the front bezel Press the POWER switch NOTES m Ifthe power cord is connected to the power control unit such as the UPS turn on the power control unit m Connect the power cord and wait a few seconds before pressing the POWER switch The POWER switch does not work in a few seconds after connecting the power cord due to BMC Baseboard Management Controller firmware start up POWER SLEEP lamp POWER switch 2 24 Setting Up
22. Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the server on an anti static mat to work with it Cloth Do not wear a wool or synthetic cloth to work with the server Wear anti static shoes to work with the server Take off any jewels a ring bracelet or wrist watch before working with the server Handling of components Keep any component in an anti static bag until you actually install it to the server Hold an component by its edge to avoid touching any terminals or parts To store or carry any component place it in an anti static bag 7 4 Upgrading Your System PREPARING YOUR SYSTEM FOR UPGRADE Follow the procedure below to prepare for installing or removing components 1 Shut down the OS 2 Unlock the front bezel Unlocked Locked 3 Remove the front bezel 4 Press the POWER switch to power off the server the POWER SLEEP lamp goes off 5 Remove all cables and power cords from the server Upgrading Your System 7 5 DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server using the following procedures Hard Disk Drive The server has three device bay slots available to install hard disks with the SCA2 interface Ultra 160 SCSI in the disk bay of the front of the serv
23. lg EOM BIS BUD NEUE 7 5 Server DPullkour Strom the Rack Snn en PERDRE Ete on Debet re uas ese ERR pete ud Conor Or Und 7 13 toad o PT Pt P atuasnee pemeuuetareey 7 15 PMM err EE RE NE 7 17 PrOCCSSOE C DU recone a iaceo dorso esca Muda crc o topcRM Greens a ed roo t berSq 7 22 POLBO d ne er eR me Ce ne ee re ae re re ee Re Re ree arr RM 7 31 Disk Array Controller BO3EQ ciis Eo Rebum o MR b RM ME 7 37 Appendix A Specifications uro meettexi ti cecdeanewsdeeatecdtes te euteuasieadhea swoutvaasuveutdeciaeeatbeateostnes A 1 Appendix B Interrupt Requests IRQS cccccccceeeeeeeeeeeeeeeeeeeesaeecaeesseseeseanesenessones B 1 Appendix C Installing and Configuring Windows 2000 and Windows NT 4 0 C 1 AdO WNS 0100 aa ae eo RUA a eon ee ae eee ee Cee epee ere C IBI e DENO deere ter Mey nen ere eeeiten en UNT C T statlattop ASS UIMOLIO ene Datos ad One uo Du betae rn butt Queis e Dn ra need tu ae rudes a esed es tutes C 2 Jigs 0 1 21 Oo ouis fiet Maire trit aM pula ane Nien mere mU Os eas cU ex E OS edu Ra et ery DD rrr mer Ei oe mc tre C 3 Installing Microsoft Windows 2000 Operating System C 4 l sta lins TAIN CAG AD ECGS sonin Febre pe ni tete ide ceu a Dude n Die tuieh edera C 5 Driver Installation for the ATI RAGE XL Display Adapter eeeeeeeeerre C 5 Wda ws NTA m MAR C 6 Device DTI VEIS EODEM C 6 Contieuring RA ead ando dm qu Mm ae tae ee Anam C 7 Installin
24. magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer Glossary 9 setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The mai
25. server Read the instructions in this section before performing the installation NOTE To install Windows NT 4 0 without using Express Setup see Appendix C Installation Notice This section explains precautions and matters you should be aware of before beginning installation in order to install Windows NT 4 0 correctly Supported OS on this model The server supports the following Windows NT 4 0 versions m Microsoft Windows NT Server 4 0 Described as Windows NT 4 0 later on m Microsoft Windows NT Server 4 0 Enterprise Edition Described as Windows NT 4 0 EE later on Installing Optional Mass Storage Driver To install the optional mass storage driver see Installing Optional Mass Storage Driver of Express Setup for Windows to create the setup file See EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD 4 22 Installing the Operating System Windows NT 4 0 Windows NT 4 0 EE You can fully install Windows NT Server 4 0 Windows NT 4 0 and Windows NT 4 0 Enterprise Edition Windows NT 4 0 EE using Express Setup However note the following issue IMPORTANT Before starting the installation complete the addition of optional boards and settings of required BIOS values Use this User Guide when installing Windows NT 4 0 on this server system Do not use the installation guide for installing Windows NT 4 0 that may be packaged with other software not supplied with this system Service Pack Express Set
26. 4 0 More than one network boards are connected by the specification of setup information but TCP IP can not be specified for each network adapter m Install with DHCP specified In case you set formal IP configuration first install with DHCP specified and re specify the value from Control Panel after the installation Connected more than two network boards and installed network drivers but only one network board is normally working after starting Windows NT 4 0 m Modify the specification of network adapter from Control Panel Following message appeared during the installation Lacking the quarter of system registry To increase the registry quarter run System in Control Panel and click Virtual Memory m After logging on follow the message to modify the value of registry quarter Troubleshooting 6 25 Backup Domain Controller of Primary Domain Controller that has exceeded the router m Express Setup can not create Primary Domain Controller that has exceeded the router Re install it by manual setup Unable to join the domain on the Primary Domain Controller that has exceeded the router m On Express Setup you can not join the domain on the Primary Domain Controller that has exceeded the router Install the system as Workgroup and join the domain from Control Panel after starting the OS Unable to uninstall Service Pack m Are you creating the partition to installed the OS with the size larger than 4GB To i
27. Backing Up the Server You should now use Novell s Backup Utility or some other backup facility to backup your server 4 46 Installing the Operating System SCO OPENSERVER 5 0 6 This chapter contains supplemental instructions needed to install and configure hardware and software used with the Santa Cruz Operation SCO Network Operating System OpenServer Release 5 0 6 This information is intended to supplement the more detailed procedural documents available from Santa Cruz Operation This information is not intended to be the central source of installation and configuration information for SCO OpenServer on your system i Note Read the System Release Notes for the latest system information before attempting to install SCO OpenServer on your system Required Diskettes Note Diskettes for the PCI LAN cards and RAID adapter card are generated from the EXPRESSBUILDER CD shipped with the system Depending upon the hardware complement in your system you may require some or all of the diskettes listed in the table below They should be generated before attempting to install the operating system Also listed in the table below are the required diskette labels N CAUTION When creating the required diskettes from the EXPRESSBUILDER CD make sure you use the drivers required for the devices on your specific system Always read the information in the release notes or inserts included with any options for they
28. Bus Device box and press Enter The Options menu appears 4 Select Configure View Host Adapter Settings and press Enter Options Configure View Host Adapter Settings SCSI Disk Utilities Configuring Your System 3 33 The Configuration menu appears Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID iocari untae ane era Re ea Ene eA SA 7 SUSI Panty CHECKING iyi sscceudendecaluentycasneeadedseeeeseuiaciandees Enabled Host Adapter SCSI Termination eeeeeeeeeee Enabled Additional Options Boot Device ODLUODS eere sich tees e ouis pee as eases Press lt Enter gt SCSI Device Configuration eese Press lt Enter gt Advanced Configuration Options eeeeeeees Press lt Enter gt F6 Reset to Host Adapter Defaults Select a parameter for each menu item See the section Parameters described later to set an appropriate parameter for each menu item After completing the parameter settings press Esc repeatedly until the following save message appears Save Changes Made If the configuration data is correct select Yes and press Enter Press Esc repeatedly until the following exit message appears Exit Utility Select Yes and press Enter to exit 3 34 Configuring Your System Parameters The SCSISe ect utility to configure the internal SCSI controller of the server has the following menu items and parameters Read descriptions to select
29. DISK ACCESS lamp turns amber color it indicates that a hard disk failure has occurred Check the hard disk lamp for the status of the failing hard disk When the DISK ACCESS lamp flashes between green and amber or if the lamp turns amber and flashes it indicates that rebuild reconstruction processing is being performed for a hard disk connected to the internal disk array controller IMPORTANT If a hard disk in the server is connected to the internal disk array controller the access lamp signal cable provided with the server must be connected from the disk array controller to the system board ACT Lamp 23 The ACT lamp is a green color while the server is connected to the LAN The lamp flashes while the server 1s accessed via the LAN during transmission reception of packets The number next to the icon indicates the network port number on the rear panel of the server Disk Access Lamp The disk access lamp on the floppy disk drive or CD ROM drive 1s lit while the drive 1s accessed 1 12 System Overview Hard Disk Lamp The disk lamp mounted in the 3 5 inch device bay indicates the following status m Flashing green Lamp indicates that the hard disk 1s being accessed a it amber Lamp indicates a failure of a hard disk mounted in a disk array configuration NOTE Even if one of the hard disks fails in disk array configuration RAIDI RAIDS or RAIDO 1 the server can continue operation However the disk must
30. During the installation of SCO or any time thereafter when booting SCO a warning message may appear as follows WARNING Cannot connect to APM error 0x0036 System loaded press Return to start To prevent the WARNING message from appearing boot the system to single user Mode Edit the etc default boot file Add apm check no to the end of the line indicated by the DEFBOOTSTR entry It is recommended that any additional software packages be installed at this time After all additional software is installed it is recommended that Maintenance Supplement 505A be installed on your system i Note Do not change the system drive O boot drive cache policy to write back until after the installation completes Installation of Tape Drives After the installation of SCO OpenServer 5 0 6 is complete ensure the tape device 1s configured to the proper controller If reconfiguring 1s necessary follow the instructions in the hardware section of the SCO OpenServer Rel 5 0 6 Handbook Installation of CD ROM Drives Ensure that the CD ROM device 1s connected to the proper controller If reconfiguring 1s necessary follow the instructions in the hardware section of the SCO OpenServer Rel 5 0 6 Handbook Adding System Drives After installing SCO OpenServer on system drive 0 root drive it may be necessary to create additional file systems on any other system drives Use the command mkdev hd to partition and create file sys
31. Error Messages When POST detects an error it displays an error message on the display unit screen The following table lists error messages descriptions and actions to take IMPORTANT Note the messages displayed before consulting with your service representative Alarm messages are useful information for maintenance of your system 100 Timer Channel 2 Error Timer channel 2 error Contact your service representative 101 Master Interrupt IDE master interrupt error _ to replace the system board Controller Slave mo IDE slave m error mo CMOS Battery Failure saaana RAM error due to a battery failure Offset address CMOS Option not Set System CMOS setting error Contact your service representative to replace the system board Restart the computer and then execute SETUP to correct the setting Failure error setting to replace the system board Release the key 108 Keyboard Locked The keyboard is locked Reconnect the keyboard Message 109 Keyboard Stuck Key A key is held down Release the key Contact your service representative to replace the system board Keyboard Interface Keyboard interface error Reconnect the keyboard Error Contact your service representative to replace the system board System Memory Size System memory error Install the DIMMs correctly Error Check if all the installed DIMMs are under the same specification Contact your service representative to replace the DIMMs External Cache
32. IN E ind b ESPERE Nc OC NC RENE NE 1 11 Harro d Er eu RE TR EE TR RUDI NT NIENTE ENS 1 12 LAN Conector LAMP Aimane i lassi osesb tuna eal due sie Voustaid tomus Eu a d tud seus tt ie sp 1 13 PANG ARE IUe SGomosind asy a esed lastpsat locu E anne ae ame eoru 1 14 PONE E UY cosntuiesdisio a si talc E iecit a ocie edu arent 1 15 Peripheral 45 Seems Uo masc A a A a Made Ma 1 15 VSEE DOUN T Sc nn ome ee cea ix asd td eA ELE entre MU ener i p uM ee erate eens 1 15 BP le Cele ee Batten een eS 1 16 Dy Sle Board EEA Uros eicae e E N 1 16 POCO O ee a Vaukemeinantecdueetatacanimia ed pred 1 16 IVTGTHO S esata ached heslvaaase O nimmt cdcus add ism a adn 1 16 PCIR Ser 05 IM T se 1 17 bn v E 1 17 SCSL CONTONE T 1 17 Network ConLrolleE soo dia oro teat ondes toria ido detta tiben restent do dietdto tete imer ia ton 1 18 Network Teaming Pealutes ro iesisoo dense toria iuda dressed uta Mactan Mie eon aoe 1 19 keyboard dud MOSE odio Dae iced vetta ec ae mces ctos ute Resides seeta tasa ee BoA 1 21 RE Seral Po ER RN RN Ra Ian RN en foe oebo Ae ud S Con Lc cmoiE S 1 21 IS D PE AE corso E Sachs E ta Do ama et Cena tonto e Di aestas Sina ri fence m aec A adem TaN eisai 1 21 System Board Management Controller BMC ccccccccccccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeees 1 22 I9coraddttOD be 101 Coo dioe edid ete teet SOON Enni
33. Overview 1 9 STATUS INDICATORS This section describes the server status indicators POWER Lamp The POWER lamp is lit green while the server power is on It is off when no power is being supplied to the server NOTE This server does not support power saving mode STATUS Lamp 4 The STATUS lamp is lit green while the server 1s operating normally There is a STATUS lamp located on both the front and rear panels of the server If the STATUS lamp is off or turns amber color and flashes it indicates that the server 1s 1n an abnormal state The table below lists and describes the STATUS lamp indications and any actions to be taken NOTES m If ESMPRO or the offline maintenance utility is installed you can determine the cause of a failure by referring to the error log m The system can be restarted automatically However if the automatic restart cannot be performed for any reason then the system must be shutdown manually by turning the power off and back on 1 10 System Overview EM indication The server is operating normally O Flashing e The server is operating with the Identify the device in degraded state green memory or CPU in degraded by using the BIOS setup utility state SETUP and replace it as soon as e A 1 bit memory error occurs possible frequently Power is off J POST is in prog
34. Power Failure Power On m To keep the server off powered even when power is supplied from the UPS if the POWER switch was used to power off Select Server After Power Failure Last State m To keep the server off powered even when power is supplied from the UPS Select Server After Power Failure StayOff Configuring Your System 3 5 Boot To change the boot order of devices connected to the server Select Boot and specify the boot order To display POST check results Select Boot Quiet Boot Disabled You can also press Esc while the NEC log is on the screen to display POST check results To use remote wake up feature a Via Modem Select Advanced Advanced Chipset Control Wake on Ring Enabled a Via LAN Select Advanced Advanced Chipset Control Wake on LAN Enabled m Via PCI device select Advanced Advanced Chipset Control Wake on PME Enabled m Via RTC alarm select Advanced Advanced Chipset Control Wake on RTC Alarm Enabled To control from the HW console select Boot Quiet Boot Disabled Select Server Console Redirection and set each item 3 6 Configuring Your System Memory To enable the memory degradation feature Select Advanced Memory Configuration Extended Memory Test Every Location To check the installed memory DIMM status Select Advanced Memory Reconfiguration Bank n and check th
35. The insulator is not shown in the figures in this manual for simplifying the illustrations NOTES m Each riser card supports low profile or full height PCI boards Before installing a PCI board confirm that the type of the PCI board m When installing a PCI board confirm that the card connector matches the connector of the riser card See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Remove the top cover o dw E Lift straight up and remove the riser card from the server ES Mis E E SS SS E EUN Riser card slot Riser card slot Dedicated to low profile PCI boards Dedicated to full height PCI boards Slot number 1C Slot number 1B 7 34 Upgrading Your System 5 Remove the screw from the riser card and remove the extension slot cover NOTE Keep the removed extension slot cover for future use Extension slot cover 6 Install the PCI board on the riser card Align the PCI board terminal section with the riser card slot and firmly push the PCI board until it is fully seated Insert the end of the PCI board bracket in the frame slot of the riser card IMPORTANT m Do not touch the terminals of the riser cards and PCI boards with your bare hand Fingerprints and dust left on them cause the server to malfunction m If you are unable to install a PCI board correctly
36. a correct parameter for each menu item For configuration of optional SCSI controllers and connected SCSI devices see the section Configuring SCSI Controller on Optional Board described later SCSI Bus Interface Definitions To set three menu items under SCSI Bus Interface Definitions select a menu item with the cursor keys J or T and press Enter to fix the item Use the cursor keys 4 or T for parameter selection The following table lists menu items available parameters and descriptions Menu item Parameter Description Host Adapter SCSI ID 0 7 15 Select 7 SCSI Parity Checking Enabled Select Enabled Disabled Host Adapter SCSI Enabled Enable or disable the SCSI termination Termination Disabled Select Enabled Factory set Configuring Your System 3 35 Additional Options To set three menu items under Additional Options select a menu item with the cursor keys 4 or T and press Enter to display its submenu Then select a submenu item with the cursor keys J or T and press Enter to fix the item Use the cursor keys 4 or T for parameter selection a Boot Device Options Move the cursor onto Boot Device Options and press Enter to display the following submenu Boot Device Configuration Select SCSI peripheral from which to boot To view peripheral by ID select SCSI Disk Utilities from previous menu Doo Channel oio coe eot desees tos e mm rock doit bod S nC a
37. access to the boot sector of the operating system hard disk drive System Overview 1 25 Using Passwords You can set either the user password the supervisor password or both passwords If only the user password is set you Must enter the user password to enter BIOS Setup Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup m Must enter the user password to exit secure mode If only the supervisor password is set you m Must enter the supervisor password to enter BIOS Setup m Must enter the supervisor password to boot the server 1f Password on Boot 1s enabled in either the BIOS Setup m Must enter the supervisor password to exit secure mode If both passwords are set you m May enter the user password to enter BIOS Setup However you will not be able to change many of the options m Must enter the supervisor password if you want to enter BIOS Setup and have access to all of the options um May enter either password to boot the server if Password on Boot is enabled in either the BIOS Setup m May enter either password to exit secure mode Secure Mode Configure and enable the secure boot mode by using the BIOS Setup When secure mode is in effect m You can boot the server and the operating system will run but you must enter the user password to use the keyboard or mouse m You cannot turn off system power or reset the server from the front panel switches
38. an existing file in the operating system 23 Log into Root and from the Unix window issue the following mount f dev fdO mnt cp mnt idscsi etc conf bin 4 52 Installing the Operating System 24 This concludes the installation of SCO OpenServer 5 0 X You need to open the diskette drive and reboot the SCO OpenServer 5 0 X operating system from the system drive you just installed This concludes the installation of SCO OpenServer 5 0 X You need to open the diskette drive and reboot the SCO OpenServer 5 0 X operating system from the system drive you just installed amp r Note During the installation of SCO or any time thereafter when booting SCO a warning message may appear as follows WARNING Cannot connect to APM error 0x0036 System loaded press Return to start To prevent the WARNING message from appearing boot the system to single user Mode Edit the etc default boot file Add apm checkzno to the end of the line indicated by the DEFBOOTSTR entry It is recommended that any additional software packages be installed at this time Installing the Operating System 4 53 Installing SCO OpenServer Rel 5 0 6 Software with a RAID Controller Installed i Note This section assumes that you have properly completed the hardware installation and the drive array configuration If you have not done so please refer to the corresponding documentation and complete the hardware installation and configurat
39. and pressing Enter 3 38 Configuring Your System Submenu item Parameter Description Sync Transfer Rate Select 160 as a recommended MB Sec l You may need to change the value depending on your optional device Refer to the manual that comes with your optional device Initiate Wide Negotiation Select Yes if your SCSI device supports the Wide SCSI interface Select No if not Enable Disconnection Select Yes Send Start Unit Yes Select Yes to send the command to the Command hard disk Otherwise select No Enable Write Back Select N C Cache BIOS Multiple LUN Yes Select No Support No Include in BIOS Scan Select Yes Factory set m Advanced Configuration Options Move the cursor onto Advanced Configuration Options and press Enter to display the following submenu Advanced Configuration Options Reset SCSI Bus at IC Initial ZANO doceo cec ote dr curta trenes sc auae nce URAAN Enabled Display Ctrl A Message During BIOS Initialization s Enabled Extended BIOS Translation for DOS Driver gt 1 GByte e eseeeeeeeeee Enabled Verbose Silent Modes sido temet eletto oum wee fuis cid edumtetdte t ies Verbose Options Listed Below Have NO EFFECT if MULTI LUN Support Is Disabled HostoNdapter BIOS osten etica edbate unco cse hgE vena usurae UP d uud siena d US Tn be Enabled Domain Validatof 5e cei dues
40. another Configuration Diskette appears In this case select another Setup File or create a new Setup File After the Setup File is specified the message Do you want to review or modify the Setup File parameters is displayed 2 If you want to review or edit the information file click Yes If you do not want to review or edit the information file but continue the installation click Skip If Yes Go to step 8 If Skip Go to step 9 Using Blank disk 3 Click the box under Setup File Name A or press A The input box appears 4 Input the file name Operating System to Install appears The OS supported by the computer is displayed in the list 5 Select Windows 2000 you want to install from the list box 8 Confirm the contents specified during OS installation Under Language Information specify the language version of the operating system to be installed and the keyboard to be used on the installed system If a Disk Array Controller Board 1s installed in the Express server the Configure RAID screen appears Confirm the RAID configuration modify if necessary and then click Next Next Basic Information screen appears Confirm the existing values modify as required and then click Next Supported Computer shown in the screen differs according to the model After click Next Back or Help on the screen to continue Modify the existing values as required Installing the Operat
41. attic spu beso eoa o ies testam ias unt vlc Las dba Enabled Support Removable Disks Under BIOS as Fixed Disks ususss Disabled BIOS Support for Bootable CD ROM x t Vestae dee bo neon eos rtr aeria bus Enabled BIOS Support for Int13 Extensions NEPE Dr ERE AD IC A A ETN MC MICH AT Ru M ED ICM Enabled Configuring Your System 3 39 The hn dia table lists submenu items available parameter and descriptions Reset Submenu tem ME Bus at Enabled Select Enabled IC Initialization Disabled Display Ctrl A Enabled Select Enabled Message During Disabled BIOS Initialization Translation for DOS Disabled Driver gt 1 GByte Mode Silent Host Adapter BIOS Enabled Enable or disable MEE BIOS Disabled NOT Scan Select Enabled for most cases other than Disabled scan bus the following e To boot the OS from a hard disk connected to an optional SCSI controller If the optional SCSI controller has no hard disks connected however select Enabled BIOS the SCSI controller may be disabled to reserve an area in the expansion ROM space if the controller has no hard disks connected Domain Validation Enabled Enable or disable SCSI BIOS Disabled NOT Scan Select Enabled Disabled scan bus Support Boot Only Select Boot Only if 01 06 A is selected Removable Disks All Disks for Bus Device Channel under BIOS as Disabled Select Disabled if 01 06 B is selected
42. available only if the Administrator Password is specified User Access Limited oets the User access level when logged Level No Access in with user password When set to Full View Only the system does not enter secure mode Full Password On Disabled Specify whether to request a password entry Boot Enabled at boot up Administrator password setup is required beforehand When the administrator password is specified and this option is disabled the BIOS assumes that a system boot attempt is made by a user Secure Mode 1 minute Set the period from no input from the Timer 2 minutes keyboard or mouse to the point at which the 5 minutes system enters into the secure mode If this 10 minutes item is set to Disabled the system does not 20 minutes enter the secure mode 60 minutes 120 minutes Security Hot Key L Specify the hot key to invoke secure mode CTRL ALT Z features Pressing the assigned key along with Ctrl and Alt invoke secure mode This option is enabled when User Password is set Secure Mode Specify whether the system boots in secure Boot Enabled mode This option is enabled when User Password is set Video Blanking Disabled opecify whether to turn off the monitor Enabled when secure mode is activated Power Switch Disabled Enables or disables the POWER switch If Inhibit Enabled Enabled is selected power off with the POWER switch becomes unavailable after OS boot up Forced shut down also becomes un
43. be caught Indicates that improper use may cause fumes or fire Indicates a general notice or warning that cannot be specifically identified Indicates that improper use may cause loss of eyesight due to laser beam Using This Guide v Prohibited Actions Indicates a general prohibited action that cannot be specifically identified Do not disassemble repair or modify the server Otherwise an electric shock or fire may be caused Unplug the power cord of the server Otherwise an electric shock or fire may be caused Indicates a mandatory action that cannot be specifically identified Make sure to follow the instruction Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server B System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released B Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully vi Using This Guide Safety Notices A B Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your
44. be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk FRB Fault Resilient Boot A server management feature FRB attempts to boot the system using the alternate processor or DIMM G Gigabyte 1 073 741 824 bytes See also byte Glossary 5 H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards hot swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted IC Integrated Circuit An electronic device that contains miniaturized circuitry IDE Integrated Drive Electronics A type of hard disk drive with the cont
45. be replaced as soon as possible and reconstruction rebuild processing must be performed The failing disk can be replaced in hot swap mode Flashing between green and amber The lamp indicates that reconstruction rebuild processing 1s being performed for the hard disk This flashing does not indicate a failure When a failing hard disk 1s replaced in disk array configuration the system automatically rebuilds the data Auto rebuild function The lamp switches back and forth between green and amber during rebuild processing The lamp goes off when the rebuild processing has terminated It turns amber color when the rebuild processing fails System Overview 1 13 IMPORTANT If the server is turned off during rebuild processing the processing is stopped Restart the server mount the new hard disk in hot swap mode and then perform rebuild processing again When using the auto rebuild function observe the following m Do not turn the power off Once the power is turned off the auto build function does not start m Let 90 seconds or more pass between when dismounting a failing hard disk and when mounting the new one m Do not replace a failing hard disk while rebuild processing is being performed for another hard disk LAN Connector Lamps There are two lamps for each of the two LAN ports connectors on the rear panel a LINK ACT lamps Each LINK ACT lamp indicates the status of its network port While power is s
46. disk The setup created the partition at the maximum size that can be reserved on the hard disk Setup will continue the process OK m It is not an abnormal condition Press Enter to continue the installation Following message appeared when copying the files from CD ROM xxxxx Not Ready XXXXX A xxxxx R xxxxx F Z m Press R When the message appears again even if you press R restart the Express Setup from the beginning In case the same result occurred after the restart of installation contact Maintenance Service Company and ask them to check the CD ROM drive Express Setup terminated and asks to input setup information m There are some errors on the specified setup information Follow the instruction to input the correct value It is not necessary to cancel the installation On Windows 2000 you might be asked to press Enter again after the last reboot of the setup Complete appears on the Role of Computer screen m If you click Complete here the setup will select the default value of Express Setup for the later specification to continue the process lt The Default Value for Windows 2000 The specification of network protocol Protocol TCP IP DHCP Specified Service Select sharing Microsoft network files and printer Client Microsoft network client Component SNMP IIS Excluding Professional Application ESMPRO Agent Express Report Service GAM Server When connecting Mylex DAC GAM Clie
47. following peripheral bays m A 3 5 inch front panel bay for mounting the standard 3 5 inch diskette drive supports 720 KB and 1 44 MB diskette media m A standard CD ROM drive bay m Three hot swap SCSI hard disk drive bays for mounting hard disk drives installed in easily removable drive carriers NOTE The hot swap SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install System Cooling The chassis includes a non hot swappable fan module with five fans for cooling the processor s hard drives and PCI cards The fan system is located in the middle of the chassis to pull cooling air through the chassis The power supply contains two built in fans for cooling 1 16 System Overview SAF TE LOGIC NOTE SAF TE Logic is in systems that include the hot swap SCSI disk drive cage SAF TE Logic is not available in systems that include the standard SCSI disk drive cage The SCSI backplane includes SAF TE SCSI Accessed Fault Tolerant Enclosure logic that provides an interface to the disk subsystem that supports status signals hot swapping drives and enclosure monitoring The transport mechanism for the standardized alert detection and status reporting is the SCSI bus Disk drives power supplies cooling fans and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID manag
48. for details If Windows 2000 or Windows NT 4 0 is in use set the paging file size to the recommended value or a greater value as shown below For Windows 2000 Total memory size x 1 5 For Windows NT 4 0 Total memory size 12MB If NetWare is in use reserve the disk space in the MS DOS partition for a memory dump Upgrading Your System 7 21 Removal Remove the DIMM depending on the following procedure e oM m NOTES m To remove the failed DIMM check the error message appearing in POST or ESMPRO to identify the DIMM socket group in which the failed DIMM is installed m The server operates only when at least two DIMMs are installed See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Open the top cover Open the levers at both sides of the socket from which you remove the DIMM The DIMM is unlock and ready for removal Reinstall all parts removed in Step 2 Power on the server and verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed 1n6 Start the SETUP and select Advanced Memory Configuration Memory Retest Enabled to clear the error information of the removed DIMM See Chapter 3 for details Select Yes for Reset Config Data on the Advanced menu This setting 1s required to change the hardware configuration data
49. has been specified during Express Setup but that is not connected will not be setup though the protocol will only be installed Connected more than two Network adapter and specified different protocol for each adapter but all the protocols are specified on either adapter m It s a design Each adapter is specified so that all the installed protocols can be used The value that can not be specified during Express Setup will all be specified by default value When more than two Network adapter are specified the detailed specification of TCP IP protocol are all set to use DHCP a When more than two Network adapter are specified the detailed specification of the protocol may all be set by default value Re specify the details from Control Panel 6 24 Troubleshooting Not more than two Network adapter is connected but the detailed specification of the protocol are all set by default e g Specified IP Address on TCP IP but DHCP is specified m Are you specifying more than two protocols In this case the situation will be the same as connecting more than two Network adapter so the detailed specification of the protocol are all set by default Re specify the details from Control Panel after starting the OS lt for Windows NT4 0 gt Error message appeared during the installation and ESMPRO Agent and IIS Internet Information Server can not be installed m Install ESMPRO Agent and IIS after completing the installation of Windows NT
50. help window Explanation of key functions menu Parameter high lights upon selection menu Selects an item on the screen The highlighted item is currently selected Selects the Main Advanced Security Server Boot or Exit menu Changes the value parameter of the selected item When a submenu option an option preceded by is selected these keys are disabled Press Enter to select determine parameters Displays the previous screen Press F1 when you need help on SETUP operations The help screen for SETUP operations appears Press Esc to return to the previous screen Sets the parameter of the currently displayed item back to the factory set parameter Sets the parameter back to the one stored by the server before the SETUP utility was started 3 4 Configuring Your System Configuration Examples The following describes examples of configuration required to use software link features or for system operations Date and Time To display system date or time Select Main System Time System Date Link with Management Software To link with temperature monitoring feature of ESMPRO Select Server Temperature Sensor Enabled To control power supply of the server with ESMPRO Manager via the network Select Advanced Advanced Chipset Control Wake On Lan Enabled UPS To link power supply with the UPS To power on the server when power is supply from the UPS Select Server After
51. install a hard disk drive The server has three slots Install hard disk drives in ascending order of the SCSI ID numbers starting from the leftmost slot SCSI IDO 4 Remove the dummy tray The dummy tray 1s released by pressing down on the lock button inside the top of the tray handle pulling the tray handle towards you and pulling the tray out of the bay IMPORTANT The dummy tray is provided to maintain the proper cooling effect Always leave the dummy tray in unused bays so that the server can operate efficiently Save the dummy tray for future use Upgrading Your System 7 7 5 Remove the four screws that hold the air baffle to the tray and remove the air baffle Save the air baffle for future use A Air baffle B Screws 4 C Drive carrier 6 Remove the hard disk drive from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 7 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information 8 Place the drive into the drive tray removed in steps 3 and 4 above Orient the drive so that its component side is down and its data connector is facing the rear of the tray The connector should be flush with the rear of the tray NOTE If the drive comes with drive rails do not use them Remove any rails already attached 9 U
52. is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Installing the Operating System describes how to install the operating system Chapter 5 Maintenance provides you with all the information necessary to maintain successful operation of the server This chapter also includes a description on relocating and storing the server Chapter 6 Troubleshooting contains helpful information for solving problems that might occur with your system Chapter 7 Upgrading Your System provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Appendix A Technical Specifications provides specifications for your server system Appendix B Interrupt Request PCI IRQ Device I O Port Address Assignments provides the Interrupt Requests IRQs PCI IRQ device and I O port addresses that are assigned by the factory for this system These values can be used for reference when installing an optional device Appendix C Installing Windows 2000 Windows NT 4 0 describes how to install Microsoft Windows 2000 and Microsoft Windows NT 4 0 without using Express Setup Appendix D Equipment Log provides a table for documenting your system configuration and future updates you may make to your system Glossary defines the standard acronyms and technical terms used in this manu
53. it to the connector of the disk array controller board Standard SCSI cable SCSI cable provided for a disk array Low profile type With the Mylex AcceleRAID 160 disk array controller installed on the full height riser card If using the Mylex AcceleRAID 352 disk array controller connect it to the connector on the rear of the server Standard SCSI cable D6 not run the cable on the power supply unit Form the cable so that it runs under the board Full height type Upgrading Your System 7 41 IMPORTANT m To use the internal disk array drives in a disk array configuration by installing the Mylex AcceleRAID 160 disk array controller on the low profile riser card disconnect the SCSI cable from the system board and the SCSI backplane Instead connect them with the provided SCSI cable for a disk array configuration The SCSI cable connected in the standard configuration is not long enough See Example of connecting the SCSI cable below m Some disk array controller boards have more than one channel connector They may have connectors for internal connection and external connection However the connectors may be under exclusive specification in consideration of the internal connection of the disk array controller board Make sure that each connector channel is for internal connection or external connection For the connectors and channels see the manual provided with the disk array controller board m Example of con
54. keep them in their protective packaging when they are not installed in your system Checking Components Check to make sure that six screws M5 screw length 10 mm and eight caged nuts are provided with your server NOTE A screw and a caged nut are shipped with the optional cable arm Required Tools A 2 Phillips screwdriver is recommended for assembling the rack mount system 2 8 Setting Up Your System Installation Procedure for NEC Rack or Vendor s Rack Installation This server can be installed in either the NEC rack or a vendor s rack The following procedure describes hoe to install the server in the rack IMPORTANT When installing the cable arm see the instruction manual provide with the cable arm assembly Removing the Rail Assemblies 1 Remove the sliding rails from the server 2 Hold the rails and slowly slide them toward the rear of the server until a click is heard The click indicates that the rails are locked 3 Push the release levers on the right and left sides of the server and remove the rail assemblies from the server while unlocking Inner rail Release lever Only the inner rails remain screwed to the server when the rail assemblies have been removed IMPORTANT The removed rail assemblies will be installed on the inner rails later To install each rail assembly on the correct inner rail make a mark on the assemblies Similarly when installing more than one server distin
55. metal frame of the server to discharge static electricity from your body before handling the DIMM Do not touch the DIMM terminals or on board parts by a bare hand or place the DIMM directly on the desk For static notes see the section Anti static Measures described earlier m Make sure to use the DIMM authorized by NEC Installing a third party DIMM may cause a failure of the DIMM as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged 7 18 Upgrading Your System Installation Order Install two DIMMs in ascending order of paired slot numbers DIMM 3B DIMM 2B DIMM 1B DIMM 3A DIMM 2A DIMM 1A REAR FRONT System board IMPORTANT Install two additional DIMMs for each BANK 1 because the server uses interleaved memory If DIMMs of different specifications 2 are installed in a BANK the server does not operate normally 1 A BANK is a unit of two DIMM slots Each pair of DIMM slots 1A and 1 B DIMM group 1 2A and 2B DIMM group 2 and 3A and 3B DIMM group 3 in the figure is a BANK The symbols are also printed on the system board 2 DIMM specification is shown on the label attached to the DIMM as follows Example Frequency of 133 MHz buffered capacity of 128 MB raw address of 12 bits column address of 10 bits and single side 133 B 128 R12 C10 S Single side Column address Raw address Capacity Buffered Frequenc
56. only low profile PCI boards or full height PCI boards Before installing a PCI board make sure of the card specification If the internal hard disk drives are used in a disk array configuration by installing the N8103 53F disk array controller the access lamp that indicates the status of access to the internal hard disk drive does not function PCI slot number 1C is assigned to the riser card for low profile PCI boards and 1B is assigned to the riser card for full height PCI boards Set Disabled for the optional ROM of a LAN device not to be booted by using the BIOS setup utility If an additional LAN device is installed it is hard to push the catch of the connector with your finger that 1s connected to the LAN port Disconnect the connector pushing the catch with a standard screwdriver At this time be very careful for the screwdriver not to damage the LAN port or other ports If a bootable PCI board e g a disk array controller SCSI controller or LAN card is additionally installed the boot priority is changed to the default After the additional installation start the BIOS setup utility select Boot Boot Device Priority and set the new boot priority Upgrading Your System 7 33 Installation Take the following steps to install a PCI board on the riser card IMPORTANT The full height riser card is equipped with an insulator black to protect PCI boards Do not remove the insulator and handle it carefully
57. or removing a hard disk on or from the 3 5 inch device bay first remove the front bezel IMPORTANT Use the security key provided with your server to unlock the front bezel 1 Insert the security key provided with your server into the key slot and while pressing in on the key turn it counterclockwise to release the lock Unlock Lock 2 Grasp the right end of the front bezel and pull it towards you to open it System Overview 1 31 3 Slide the front bezel a little to the left to remove the tab from the frame and then remove the front bezel from the server To install the front bezel latch the tab at the left side of the front bezel on the server frame After the installation lock the front bezel by using the security key 1 32 System Overview POWER Switch Use the POWER switch to turn the server on and off Power On Press the POWER switch on the front of the computer chassis The POWER SLEEP lamp lights green in color POWER SLEEP lamp POWER switch IMPORTANT m Ifthe power cord is connected to a power control device such as a UPS Uninterruptable Power Supply make sure that the power control device 1s powered m Ifthe power cord is connected to the server an initial diagnosis of the hardware starts The POWER switch does not work while in diagnosis mode Wait for about 10 seconds then press the POWER switch m Do not turn off the server until characters following the NEC logo appear on the s
58. replaced either to the files in C 386 folder of hard disk or the files in systemroot Repair of the system partition These replaced files do not reflect the changes of the configuration after the setup at all 6 36 Troubleshooting 14 15 Follow the instruction displayed on the screen If you take a note of any file name in which trouble is detected during the procedure it is useful to diagnose how the system has been damaged Terminates the procedure if the recovery is successful You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally Troubleshooting 6 37 Recovery Procedure Windows NT 4 0 If you are using Windows NT 4 0 follow the procedure below to recover the system System Recovery Follow the procedure below and use the information in the disk not system recovery disk to recover the system 1 2 10 11 Turn on the power of the system Insert Windows NT 4 0 CD ROM into the CD ROM drive of your server Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn off and then on again to reboot the server After turning the system power on press F6 at either of the following situation m he message Setup is inspecting your computer s hardware configuration 1s being displayed m The whole blue screen is being displayed The message Setup could not detect more than one mass storage driver w
59. representative to replace the processor or system board Processor type error Check if the type of the mounted processor is correct If the error still occurs when the check result is normal contact your service representative to replace the processor or system board 1 5 2 2 Processor not Check if the processor is mounted correctly If the error still detected occurs when the check result is normal contact your service representative to replace the processor or system board unit power jumper board or system board board unit power jumper board or system board IMPORTANT The Option ROM initialization error may occur due to insufficient ROM expansion area when several PCI boards with BIOS were installed In that case disable the BIOS to secure the expansion ROM area by using the BIOS configuration menu of optional board or start SETUP and select Advanced Option ROM to disable the slot that does not require the BIOS expansion Troubleshooting 6 11 SOLVING PROBLEMS When the server fails to operate as expected see the following to find out your problem and follow the instruction given before asking for repair If the server still fails to operate successfully after solving your problem take a note on the on screen message and contact your sales agent Problems with the Server No screen display appears with beep m Take note of the beep code pattern and then take the appropriate action according to the tab
60. these instructions may result in death or serious personal injury m Do not use the server in any unauthorized place m Do not connect the ground line to a gas pipe S A Observe the following instructions to safely use the server Failure to follow these instructions may cause a fire personal injury or property damage AN m Do not carry or install the server by a single person only Do not install the server where the load may be concentrated on a specific point Do not install any component on the server by a single person only Do not pull a device out of the rack if the rack is unstable Do not leave more than one device pulled out from the rack Do not exceed the power rate of the wiring 2 4 Setting Up Your System Before you begin the rack installation review the following guidelines Do Not Locate a rack in a narrow space that would inhibit devices from being pulled out from the rack completely Locate the rack on a floor that cannot bear the total weight of the rack and devices mounted in the rack Locate the rack in a place where stabilizers cannot be installed or where the rack can be installed only after proper earthquake resistant is constructed Locate the rack on an uneven or slanting floor Locate the rack 1n an area that has drastic temperature change near a heater air conditioner or refrigerator Locate the rack where intense vibration may be generated Locate the rack where corrosive gas is
61. to assure continuous operation of the server when the POST Power On Self Test self diagnosis program after power on detects such a DIMM or processor NOTE The degradation feature is only available when at least two DIMMs or processors are installed Failed DIMMs and processors may be identified on the screen that the POST displays or with the BIOS setup utility of the server SETUP They may also be identified on the system that has the ESMPRO installed REMOTE POWER ON FEATURE WAKE ON LAN The remote power on function turns on the server through a network It sends a special packet from the management computer to a remote server to turn it on if the server is off powered To enable this feature you must select Enabled for Wake On LAN in the Wake On Event of the System Hardware menu of the BIOS setup utility SETUP See Chapter 3 The remote power on feature is not available in the following cases Press the POWER switch once to start the OS and turn off the server in an appropriate procedure m Abnormal previous system shut down No power supply to the server due to turned off breaker disconnected power cord power blackout etc AC LINK FEATURE When the power cord of the server is connected to an uninterruptible power supply UPS unit the server supports the power linkage feature that enables control over the power supply from the UPS to the server The AC LINK feature can be enabled or disabled with the Sys
62. to follow these instructions may cause a fire personal injury or property damage m Do not plug the power cord in to an improper power source m Do not connect the power cord to an outlet that has an illegal number of connections m Insert the power plug into the outlet as far as it goes m Use the authorized power cord only 1 Plug the provided power cord into the power receptacle on the rear of the server 2 Plug the other end of the power cord into the wall outlet IMPORTANT Secure the power cord with a tie wrap 2 22 Setting Up Your System To connect the power cord from the server to an interruptive power supply UPS use service outlets on the rear of the UPS The UPS service outlets are categorized into two groups SWITCH OUT and UN SWITCH OUT They may be called OUTPUT1 and OUTPUT2 To control power supply with an application ESMPRO UPSController that controls the UPS connect the power cord to an SWITCH OUT outlet For constant power supply connect the power cord to a UN SWITCH OUT outlet Connect the modem that is in service for 24 hours to this outlet Example UN SWITCH OUT SWITCH OUT OUTPUT 2 OUTPUT 1 When the power cord from the server to a UPS change the BIOS setup of the server to link with power supply from the UPS Change a parameter for After Power Failure under the System Hardware menu of the BIOS setup utility See Chapter 3 for details Setting Up Your System 2 23
63. Disks Select set a RAID level RAIDO RAIDI RAIDS or RAIDO I of disk array configuration When installing a system in an internal hard disk you should use Express Setup to perform all the procedures for RAID configuration OS installation and then OS setup Use Express Setup even when not installing a system Start Express Setup select OS Selection Others The installer automatically performs all the procedures for RAID configuration maintenance partition setting and then maintenance utility installation When making the setup in manual mode use the RAID configuration utility in the chip on the board You can start the utility during execution of POST that automatically starts immediately after you turn on the server power switch For details see the online document in the EXPRESSBUILDER CD ROM provided with the server The utility varies depending on the disk array controller board For details on the data transfer rate RAID and array configuration see the manual provided with the disk array controller board as well as the online document Upgrading Your System 7 45 Use of a disk expansion unit in a disk array configuration A disk expansion unit is an exclusive device that can install up to 14 hard disk drives The number of hard disk drives depends on the model The server containing a disk array controller board can connect one or two of these devices For details on the number of devices connected
64. EXPRESS5800 120Rb 1 User s Guide 2 iB Bl m m Bl m EXPRESS5800 120Rb 1 User s Guide B E B E E ES Bg Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials 1s the valuable property of NEC Computers Inc and or its licensors NEC Computers Inc and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC Computers Inc product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc 1s prohibited Trademarks INTEL is a registered trademark of Intel Corporation MS DOS is a registered trademark of Microsoft Corp
65. Failure External cache error Install the CPU processor correctly Contact your service representative to replace the CPU 110 Floppy Controller Error Floppy disk controller error Contact your service representative 111 Floppy A Error Floppy disk drive A error to replace the floppy disk drive or 112 Floppy B Error Floppy disk drive B error system board This server does not support floppy disk drive B 6 6 Troubleshooting 113 Hard disk O Error Hard disk error Contact your service representative 114 Hard disk 1 Error to replace the system board SCSI back plane or hard disk 115 Harddisk2Error disk 115 Harddisk2Error Error Hard disk error Contact your service representative 116 Hard disk 3 Error to replace the system board SCSI n back plane or hard disk CD ROM disk error Contact your service representative an CD ROM disk 1 Error to replace the system board or the a CD ROM disk 2 Error CD ROM drive 11A CD ROM disk 3 Error ROM disk 3 Error T Date Time not set The date and time are not Activate the BIOS SETUP utility to set set the date and time Cache memory bad Cache memory error Install the CPU processor correctly Contact your service representative to replace the CPU 120 CMOS clear The CMOS contents were Activate the BIOS SETUP utility to cleared set the CMOS or password 121 Password clear The password was cleared Contact your service representative to replace the system boar
66. Insert the NetWare 5 0 CD into your CD ROM drive Select a language for your locale and press ENTER Highlight Accept License Agreement from the menu and press ENTER Highlight Create a New Boot Partition from the menu and press ENTER At the boot partition screen press ENTER to continue Highlight Continue from the Are You Sure menu and press ENTER to create a new boot partition Press any key to reboot Highlight Continue to accept the default startup directory Press ENTER 10 Highlight Continue to accept the regional settings Press ENTER 11 Highlight Continue to accept the mouse type and video mode Press ENTER 12 From the Device Type menu Highlight Modify Press ENTER 13 Highlight Storage Adapters Press ENTER 14 Press INSERT 4 44 Installing the Operating System 15 Press INSERT 16 Insert NetWare 5 X OEM Disk diskette Press ENTER 17 Highlight and press ENTER for each driver listed below MDAC HAM displayed only if a RAID board 1s installed ADPT160M HAM 18 Press ESC 19 Highlight Return to Drive Summary Press ENTER 20 Press ESC 21 Highlight Continue Press ENTER 22 From the Device Driver menu Highlight Modify Press ENTER 23 Highlight Network Boards Press ENTER 24 Press Insert key 25 Press Insert key 26 Press ENTER 2T Highlight Return to Driver Summary Press ENTER amp r Note Repeat steps 25 through 29 for additional Network Boards
67. LDER User s Guide you will find that both LAN and COM port can be used in remote console mode however in system diagnostics only the COM port can be used Shutdown the OS and turn off the server Then unplug the power cord Disconnect all the LAN cables from the server Plug the power cord and turn on the server Use the EXPRESSBUILDER CD ROM to reboot the server see the electronic NEC EXPRESSBUILDER User s Guide for details The following menu appears when started the server using the EXPRESSBUILDER P moo m DT ERRIN wT En p cD JER wet Local console Remote console Select Tools Select System Diagnostics The system diagnostics starts and completes in approximately three minutes When the diagnosis completes the following appears on the screen of the display unit Maintenance 5 9 System bar Title bar System bar Title bar CURSOR Select Window E View Window P LogOut Q Quit Test window Target scope Target scope Test window The four corner blocks are reversed in white Screen showing diagnostic result Screen showing diagnostic result Local console Remote console System bar Shows information including time of progress during the diagnosis and descriptions on key operations to navigate the window upon completion of the diagnosis Title bar Shows the diagnostic items If an error 1s detect
68. Network Adapter click Start Search button opens Click Select from Last In the Select Network Adapter dialog box 1 Click Have Disk The Insert Disk dialog box opens Insert the floppy disk named Windows NT 4 0 OEM DISK 2 into the floppy disk drive Enter A ISSOPM and click on OK The Select OEM Option dialog box opens select Intel R PRO Adapter and click on OK Click on NEXT You may need to specify network information depending on the protocol you use Follow the message on the screen to continue the Windows NT installation Installing and Configuring Windows 2000 and Windows NT 4 0 C 9 Driver Installation for the ATI RAGE XL Display Adapter To take full advantage of the on board ATI RAGE XL display adapter perform the following driver installation procedure 1 Power on start Windows NT and log on 2 Insert the EXPRESSBUILDER CD into the CDROM drive The Start Menu displays 3 Select Drivers and Utilities from the Start Menu 4 Select ATI 5 Select and run Rage XL Driver for Windows NT C 10 Installing and Configuring Windows 2000 and Windows NT 4 0 This page is intentionally left blank Appendix D Equipment Log Use the following hardware and software tables to record information when modifying your system Hardware Main Unit CPU 2 i Clock Serial No Date Installed Memory 3A 3B Size Serial No Date Installed Monitor Tyee Modeiname fSer
69. OK on the Local Area Connection Properties dialog box Also add or delete protocols and services as required Perform these actions from the property dialog box of the local area connection under Network and Dial up Connection NOTE We recommend that you add Network Monitor under Adding services Network Monitor can monitor frames or packets that this computer sends or receives It 1s a valuable tool when analyzing network trouble For information on how to install the Network Monitor see the Setup for Problem Resolution later 1n this document 4 14 Installing the Operating System Install PROSet Il PROSet II is a utility that enhances the functionality of the network driver Utilizing PROSet II enables the following issues m Provides detailed adapter information m Provides diagnostic capabilities loop back test packet transmission test and so on m Provides support for adapter teaming Configuring several network adapters as a single team provides the server an environment that 1s tolerant of adapter failures and enhances through put across the teamed adapters Follow the procedure below to install PROSet II 1 Insert the EXPRESSBUILDER CD into the CD ROM drive 2 When the EXPRESSBUILDER window appears click Driver amp Utilities on the EB ToolBar 3 Select Intel click on PROSet II for Windows 2000 under Intel Advanced Network Services The Intel R PROSet II Setup dialog starts 4 Inthe
70. OS on this model The server supports the following Windows 2000 versions m Microsoft Windows 2000 Server version Described as Windows 2000 from now on m Microsoft Windows 2000 Advanced Server version Described as Windows 2000 from now on Installing Optional Mass Storage Driver To install the optional mass storage driver see Installing Optional Mass Storage Driver of Express Setup for Windows to create the setup file See EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD BIOS Specification Before installing Windows 2000 confirm that the BIOS specification of the hardware is correct In BIOS Setup there are specific settings required for the new functions provided from Windows 2000 Plug and Play support for USB interface and so on See Chapter 3 to specify them Installing the Operating System 4 5 Windows 2000 Express Setup can install the Windows 2000 operating system However note the following issue IMPORTANT m Before starting the installation complete the addition of optional boards and settings of required BIOS values m Use this User s Guide when installing Windows 2000 on this server system Do not use the installation guide for installing Windows 2000 that may be packaged with other software not supplied with this system m After completing Express Setup see Setup for Problem Resolution described later to configure your system to facilitate problem resolution and recovery Installing
71. P for the option board refer to the manual that comes with the option board Setting Up Your System 2 25 INSTALLING THE OPERATING SYSTEM See Chapter 4 for installing the following operating systems Microsoft Windows 2000 Microsoft Windows NT 4 0 Novell NetWare SCO OpenServer 5 0 X To install operating systems not listed above contact your service representative IMPORTANT m Use EXPRESSBUILDER for initial setup of your server EXPRESSBUILDER 1s a support software for the NEC Express5800 server It simplifies the process of installing and configuring your server See the electronic EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD ROM for details on EXPRESSBUILDER m Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP See the next chapter for detail INSTALLING UTILITIES Install the utilities that come with the server See Installing and Using Utilities on the EXPRESSBUILDER for details 2 26 Setting Up Your System MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the SCIVCI save the information after completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 gt UE dx Deo Set the CD ROM NEC EXPRESSBUILDER in the CD ROM drive and reboot the
72. Secure mode has no effect on functions enabled via remote server management or power control via the watchdog timer Taking the server out of secure mode does not change the state of system power That is 1f you press and release the power switch while secure mode is in effect the system will not be powered off when secure mode is later removed However if the front panel power switch remains depressed when secure mode is removed the server will be powered off 1 26 System Overview Summary of Software Security Features The table below lists the software security features and describes what protection each offers In general to enable or set the features listed here you must run the BIOS Setup and go to the Security Subsystem Group menu The table also refers to the Setup utility Feature Secure mode Disable writing to diskette Set a time out period so that keyboard and mouse input are not accepted Also screen can be blanked and writes to diskette can be inhibited Control access to using the BIOS Setup set supervisor password Software Security Features Description How to enter secure mode e Setting and enabling passwords automatically places the system in secure mode e If you set a hot key combination through Setup you can secure the system simply by pressing the key combination This means you do not have to wait for the inactivity time out period When the system is in secure mode The serv
73. Serial Port 1 IRQ 4 Used to configure the interrupt for 3 serial port 1 Serial Port 1 Disabled Used to configure the base O Address 3F8 address for serial port 2 2F8 3E8 2E8 Serial Port 1 IRQ 4 Used to configure the interrupt for 3 serial port 2 Diskette Write Disabled Displayed only when the user Protect Enabled password is set Used to allow or inhibit writing into floppy disk Diskette Controller Enabled Enables or disables onboard floppy Disabled disk controller BIOS Legacy USB Disabled Disables or enables support for USB Support Keyboard Only keyboards and mice Always set to Auto Disabled with this server Keyboard and Mouse Front Panel USB Disabled Enables or disables the USB port on Enabled the front panel Factory set Configuring Your System 3 17 Memory Configuration Select Memory Configuration on the Advanced menu to display the following screen See the table below for setup options on the screen Option Parameter Description 1 Your Setting Extended Memory 1 MB Extended memory test options run during Test 1 KB POST Every Location 1MB Tests every 1 MB memory Disabled 1KB Tests every 1 KB memory Every Location Tests every memory location Disabled Initializes memory Note the smaller the test unit the longer the test takes during POST DIMM Bank 71 Installed Indicates the current memory status 3 Disabled No
74. Setting Up Your System SETUP FLOW Follow the flowchart below to set up the server Selecting the server site Select a suitable site for the server Unpacking the system Unpack the server and accessories from the shipping container Assembling the rack mount system Assemble the 19 inch rack assembly and install the server Connecting peripheral devices Connect peripheral devices to the server Connecting the power cord Connect the power cord to the server Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connected D Install an operating system See Chapter 4 Installing the utilities Install the utilities from EXPRESSBUILDER CD ROM Installing the operating system Creatin backup copies of system After all the system setup procedures are completed make backup copies of the system System backup information is required for recovering the server if problems occur or after replacing the system board Setting Up Your System 2 3 SELECTING A SITE Installation Your server unit should be mounted in a standard EIA 19 inch rack cabinet Rack Installation Refer to the documentation attached to the rack or contact your service representative for rack installation of the server unit S Observe the following instructions to safely use the server Failure to follow
75. The internal cable of the server 1s 0 5 m long A leased line cannot be connected directly to the serial port connectors Secure the power cord s and interface cables with a tie wrap Form the cables in such a way that they will not come into contact with the door or the guide rails on the sides of the server USB device 4 9 4 Setting Up Your System 2 17 USB device Device with the serial interface e g Management PC Device with the SCSI interface Device with the serial interface 7 Mouse Finally connect the TN rovided power cord to See ERN p p 4 SEES the receptacle gait If connecting the server to UPS see the explanation below o o ss og m HIHEIEIEIEIEIBDIBEBEB EE EH G Q O 8 Hub EL Display unit multiport repeater USES Windows NT 4 0 needs the compliant driver Any USB keyboard and mouse are not supported A leased line cannot be connected directly to this connector The console of a management PC can be connected to only serial port 2 BIOS setting required This connector is capped for preventing incorrect connection in the standard status Use the provided branch cable Connect the power cord to a circuit breaker of 15 A or less NOTE Make sure of the cable you are going to connect The I00BASE TX 1OBASE T connector and the serial port 2 connector of this server have the same shape Be careful not to connect a cable to a w
76. Welcome window click Next If the dialog message Digital Signature could not been found appears select Yes 5 Click Finish Intel R PROSet II Setup has completed 6 Restart the system Graphic Accelerator Driver Update the installed standard graphic accelerator driver If you want to utilize an optional Graphic Accelerator Driver board follow the instructions provided with the board to install the driver 1 Insert the EXPRESSBUILDER CD into the CD ROM drive 2 When the EXPRESSBUILDER windows opens click Drivers amp Utilities on the EB Toolbar 3 Select ATI Click on Rage XL Driver for Windows 2000 4 Follow the displayed messages to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the EXPRESSBUILDER CD from the CD ROM drive follow the directions on the screen and restart the system Installing the Operating System 4 15 Adapter Fault Tolerance AFT Adaptive Load Balancing ALB Adapter Fault Tolerance AFT is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails Adapter Load Balancing ALB is a feature that creates a team containing more than one adapter that enhances through put by balancing the load across the adapters which are team members This feature includes AFT feature IMPORTANT
77. Your System The POWER lamp on the front of the server comes on In a few seconds the NEC logo appears on the screen and the Power On Self Test POST begins The POST runs automatically when you power on the server or reset it with a keyboard operation Ctrl Alt Delete The POST runs diagnostics initializes the server sets interrupt vectors detects installed peripheral devices and boots the operating system if installed See Chapter 1 for detailed description on POST If the server halts before completing the POST the POST emits a beep code indicating a fatal system error requiring immediate attention See Chapter 6 Troubleshooting for troubleshooting information During memory test the POST displays the amount of memory it was able to access and test Depending on the amount of installed memory it may take several minutes to complete the memory test NOTE The factory set 1s defined to hide the POST screen with the NEC logo screen You can always change the NEC logo screen to the POST screen by pressing Esc To change the start up screen use the BIOS setup utility SETUP See Chapter 3 for details During the POST you will see the banner message to prompt you to launch the BIOS SETUP utility stored in ROM on system board or on an installed option board start the BIOS SETUP utility appropriate to your system environment to change the BIOS setup For the BIOS SETUP for the server see Chapter3 For the BIOS SETU
78. a few seconds 1f the memory size 1s large Wait for a while m Did you perform any keyboard or mouse operation immediately after you started the server If you perform any keyboard or mouse operation immediately after start up POST may accidentally detect a keyboard controller error and stops proceeding In such a case restart the server once again Do not perform any keyboard or mouse operation until the BIOS start up message appears when you restart the server m Does the server have contains appropriate memory boards or PCI devices Operation of the server with unauthorized devices 1s not guaranteed Troubleshooting 6 13 Fail to access to internal or external devices or such devices fail to operate m Are cables properly connected Make sure that the interface cables and power cord are properly connected Also make sure that the cables are connected in the correct order m s the power on order correct When the server has any external devices connected power on the external devices first then the server m Did you install drivers for connected optional devices Some optional devices require specific device drivers Refer to the manual that comes with the device to install its driver m Is BIOS configuration correct When the server has PCI devices connected make sure to set the PCI device interrupt and others with the BIOS setup utility of the server Most PCI devices generally do not requ
79. a new one The auto rebuild feature is available for the RAIDI RAIDS or RAIDO 1 disk array configuration Auto rebuild 1s carried out when you hot swap a failed hard disk with a new one replace the disk while the server 1s powered While auto rebuild is in progress the DISK lamp flashes green and amber alternatively to indicate it IMPORTANT m When auto rebuild fails the DISK lamp lights in amber Remove and install the hard disk again to restart auto rebuild m If the disk array monitoring utility is installed it may display or act as follows If the DISK lamp does not light in amber after auto rebuild however auto rebuild has completed successfully Displays Rebuild was cancelled on the screen while auto rebuild is in progress Appears to stop and restart auto rebuild Observe the following notes for auto rebuild m Do not power off the server in the period between a hard disk error and completion of auto rebuild m When you removed a hard disk wait at least 90 seconds before installing the hard disk back again m Do not replace another hard disk while rebuilding is in progress The DISK lamp flashes in green and amber alternatively while rebuilding the hard disk Upgrading Your System 7 13 Server Pull out from the Rack The server needs to be pulled out from the rack for installing removing any components other than the hard disk drives and power supply units 44 CAUTION 2 Observe th
80. a state where the hard drives spin down the system fans stop and all processing 1s halted However the power supply will still be on and the processors will still be dissipating some power so the power supply fans will still run The system board supports sleep states sO s1 s4 and s5 m s0 Normal running state m sl Processor sleep state No context will be lost in this state and the processor caches will maintain coherency m s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation This assumes that no hardware changes have been made to the system while it was off m s5 Soft off Only the RTC section of the CSB and the BMC are running in this state No context 1s saved by the OS or hardware IMPORTANT The system is off only when the AC power cord is disconnected 1 22 System Overview System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off but the ac power source 1s still on and connected The BMC supports the Management Workstation Application MWA which allows remote server management via a LAN a modem or direct connection to a manager system Events monitored by the manager system inc
81. after OS Installation 1 Point to Settings from the Start pop up menu and click Control Panel The Control Panel dialog box appears Double click Network The Network dialog box appears Click Service and click Add The Select Network Service dialog box appears select Network Monitor Tool and Agent from the Network Service list and click OK The Windows NT Setup dialog box appears Insert Windows NT CD into CD ROM drive and click OK If the drive letter of CD ROM drive 1s not displayed correctly modify it to the correct value The setup goes back to the Network dialog box Close the dialog box and restart the system To start Network Monitor point to Program Management Tool and click Network Monitor from the Start pop up menu For information on how to operate Network Monitor refer to Online Help 4 36 Installing the Operating System Installing Maintenance Utilities Various maintenance utilities are contained in your EXPRESSBUILDER CD ROM Refer to your EXPRESSBUILDER User s Guide for installing the utilities on your server or management workstations Updating the System Applying Service Pack Update the system in the situation below m The system configuration was modified m he recovery process was used to recover the system In this case follow the procedure below to update the system IMPORTANT Be sure to use the Repair Disk Utility to update repair in
82. aino po Bate tnstatlc a I IL Cay o pwemme mew 1 a Suam Date Installed Hard Disk D 2 Equipment Log PCI Slot low profile 1C Date Installed PCI Slot full height 1B Date Installed EN Additional Cabinet for Disk p a pT jpaemtaed External Peripheral Device 1 Model name Serial No External Peripheral Device 2 Modsiname J T peoa Manufacturer Date Installed External Peripheral Device 3 Modeiname T pe O MEL t FO Oo External Peripheral Device 4 Modeiname T T pem L ZEB a T oOo Equipment Log D 3 Software J M OS Name Version Application of RUR media O Apply Name Version File system 1 FAT HPFS 1 NTFS O Others mE Licensed software installed Application running when a failure occurred D 4 Equipment Log This page is intentionally left blank Glossary 1 Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of in
83. akes over 1 20 System Overview Preferred Primary Adapter With multiple adapters installed you can specify one as the Preferred Primary adapter For example if you have a server with a PRO 1000 server adapter as the primary adapter and a PRO 100 adapter as the secondary you could configure the PRO 1000 server adapter to be the preferred primary In this scenario if the PRO 1000 server adapter fails the PRO 100 will take over Then when the PRO 1000 server adapter 1s replaced it will automatically revert to being the primary adapter in the team If a Preferred Primary 1s not selected PROSet will attempt to select the best adapter based on adapter model and speed Mixed Adapter Teaming AFT supports up to eight server adapters per team in any mix Adaptive Load Balancing Adaptive Load Balancing ALB is a simple and efficient way to increase your server s transmit throughput With ALB you group server adapters in teams to provide an increased transmit rate up to 8 Gbps using a maximum of eight adapters The ALB software continuously analyzes transmit loading on each adapter and balances the rate across the adapters as needed Adapter teams configured for ALB also provide the benefits of AFT Receive rates remain at 100 Mbps or 1 Gbps depending on the primary adapter s capability To use ALB you must have two to eight server adapters installed 1n your server or workstation and linked to the same network switch System Overv
84. al iv Using This Guide Text Conventions This guide uses the following text conventions IMPORTANT Items that are mandatory or require attention when using the server NOTE Notes give important information about the material being described Safety Indications and Symbols Safety Follow the instructions in this User s Guide to use your server safely In this User s Guide a WARNING or CAUTION is used to indicate a degree of danger These terms are defined as follows A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life Indicates the presence of a hazard that may cause minor 4a CAUTION personal injury including burns or property damage if the instruction is ignored Symbols Precautions and notices against hazards are represented with one of the following three symbols This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Attention This symbol indicates prohibited actions An image in the symbol illustrates a particular prohibited action Prohibited Action This symbol indicates mandatory actions An image in the symbol illustrates a mandatory action to avoid a particular hazard Mandatory Action Indicates that improper use may cause an electric shock Indicates that improper use may cause personal injury Attentions Indicates that improper use may cause fingers to
85. al trip error of processor 1 8111 Trip error 8121 Processor 2 Thermal Thermal trip error of Trip error processor 2 8130 Processor 1 disabled The processor 1 2 was 8131 Processor 2 disabled disabled due to an error 8140 Processor 1 failed FRB The processor could not be 3 timer initialized at booting and a 8141 Processor 2 failed FRB timeout occurred 3 timer 8150 Processor 1 failed initialization on last boot Processor 1 could not be initialized at the previous booting Processor 2 could not be initialized at the previous booting The internal control code of apply BIOS update the processor 1 2 could apply BIOS update The second cache in the failed processor 1 2 could not be 8171 Processor P2 L2 cache initialized failed 8180 BIOS does not support A processor of an current stepping for unsupported type is Processor P1 installed BIOS does not support current stepping for Processor P2 8190 Watchdog Timer failed on last boot 8151 Processor 2 failed initialization on last boot 8181 A watchdog timer error occurred at the previous booting The cache of the processor was disabled The second cache in the processor does not match The CPU ID or stepping does not match the value in the installed processor 1 2 8191 4 1 Core to bus ratio Processor Cache disabled 8192 L2 Cache size mismatch 8193 CPUID Processor Stepping are different Securely insta
86. ame of archived log in the File Name box Select the type of the log file you want to save in the File Type list box and click OK For more information refer to Windows 2000 Online Help Troubleshooting 6 29 Windows NT 4 0 1 Click Program Management Tool Event Viewer from the Start pop up menu 2 Select the type of log you want to collect from the Log menu On System the events occurred at the item that configures Windows NT 4 0 system is archived On Security Log the events related to the security 1s archived On Application Log the events related to the running application 1s archived Click Save as in the Operation menu Input the file name of archived log in the File Name box select the type of the log file you want to save in the File Type list box and click OK For more information refer to Windows NT 4 0 Online Help 6 30 Troubleshooting COLLECT CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and inside specification In order to collect information Diagnostic Program is used IMPORTANT If STOP error system error or stall occurred follow the procedure below after restarting the system Windows 2000 1 oS UL do oS Point to Settings in Start menu and click Control Panel The Control Panel dialog box appears Double click Management Tool and double click Computer Management The Com
87. an IP address for each LAN card that is to be installed into the system Seven maximum IP Address Number IP Address Number IP Address Number IP Address Number IP Address Number License Number Record the license number for the SCO OpenServer operating system License number License Code Record the license code for the SCO OpenServer operating system License code 4 48 Installing the Operating System Configuring RAID If you have a disk array controller preinstalled on your system it was preconfigured at the factory Refer to your system s User s Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User s Manual for additional information on this option card If you need to change the RAID level from the factory setting you must change the setting before installing the operating system Installing Optional Hardware This section contains supplemental hardware installation and configuration information Installing Optional Adapters If you are installing optional adapters refer to the installation guide that came with the adapter the SCO documentation and the System User s Guide shipped with your system for installation and configuration information The following optional adapter may be added to your system Disk Array Controller Refer to your system s User s Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User s Manual f
88. ance Utility disables any access from a client to the server 6 40 Troubleshooting Starting the Off line Maintenance Utility The Off line Maintenance Utility may be started in many ways IMPORTANT Do not start the Off line Maintenance Utility while the server is in successful operation m From the CD ROM set the EXPRESSBUILDER CD ROM 1n the CD ROM drive and reboot the system After the menu is displayed on the screen select Tools Off line Maintenance Utility The Off line Maintenance Utility program starts from the CD ROM m From the floppy disk set the Off line Maintenance Utility Bootable FD 1n the floppy disk drive and reboot the system The Off line Maintenance Utility program starts from the boot disk The Off line Maintenance Utility Bootable FD 1s created by selecting Tools Create support FD on the EXPRESSBUILDER Manual start by pressing F4 When the Off line Maintenance Utility is installed press F4 while the start up screen of the server is on screen The Off line Maintenance Utility starts from the hard disk Troubleshooting 6 41 Features of Off line Maintenance Utility The Off line Maintenance Utility provides the following features Available features vary depending on the way you started the Off line Maintenance Utility IMPORTANT See the on line help for details of the Off line Maintenance Utility For further information ask your sales agent m IPMI Information Viewer Provides t
89. and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities 1f you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer Using This Guide vii Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building supply that 1s in accordance with current wiring regulations in your country In the U K those regulations are the IEE viii Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system Protect the s
90. anel and rear panel If more than one server is mounted in a single rack the lamp identifies the server you are going to maintain The UID lamp goes on when the UID unit ID switch on the front panel is pressed It goes off when the switch is pressed again Maintenance from the rear of the rack has to be carried out in a narrow space Thus the interface cable of a server or power supply unit may be disconnected by accident To prevent this problem you should start maintenance after confirming the target server by using the UID switch UID lamp 1 UID lamp Visible through the clearance between the frame and the lamp on the system board 1 38 System Overview Floppy Disk Drive The server 1s provided with the 3 5 inch floppy disk drive The server supports the following 3 5 inch floppy disks m 2HD floppy disk double sided high density track type Stores data of 1 44MB m 2DD floppy disk double sided double density track type Store data of 720KB Make sure that the server is powered on the POWER SLEEP lamp is lit before inserting a floppy disk into the floppy disk drive When you insert the floppy disk into the floppy disk drive completely the drive clicks and the eject button on the floppy disk is slightly pushed out NOTES m When an unformatted floppy disk is inserted the message notifying that date read is not available and the message prompting formatting are displayed Refer to the manual that comes with th
91. art Unit Command Yes Yes Yes Yes Yes Yes Yes Yes Options Listed Below Have NO EFFECT if the BIOS is Disabled Enable Write Back Cache N C NC NC NC NC NC NC NC BIOS Multiple LUN Support No No No No No No No No Include in BIOS Scan Yes Yes Yes Yes Yes Yes Yes Yes The following table lists submenu items available parameters and descriptions IMPORTANT Select a parameter for each submenu item on a per SCSI ID basis Verify the SCSI ID of a desired device before configuration Configuring Your System 3 37 NOTE To find out the SCSI ID for the optional device connected select SCSI Disk Utilities on the Options menu and press Enter The SCSI ID scan begins displaying the message as shown below Scanning SCSI ID O LUN Number O When the SCSI ID scan completes the screen listing SCSI Ds and associated devices appears Select SCSI Disk and press lt Enter gt SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5 SCSI ID 6 SCSI ID 7 SCSI ID 8 SCSI ID 9 No device No device No device No device No device No device No device AIC 7899 No device No device SCSIID 10 Nodevice SCSI ID 11 No device SCSI ID 12 No device SCSI ID 13 No device SCSI ID 14 No device SCSI ID 15 No device Find out the SCSI ID for the installed optional on this screen You can also view the device information by selecting a device
92. available Forced shut down is a feature to shut down by pressing the POWER switch for at least four seconds Factory set Configuring Your System 3 21 Server Move the cursor onto Server to display the Server menu BIOS Setup Utility Main Advanced Security Server Boot Exit gt System Management Console Redirection gt Event Log Configuration Service Boot Assert NMI on PERR Assert NMI on SERR BMC IRQ After Power Failure Temperature Sensor POST Error Pause Platform Event Filtering Select Menu Til Select Item Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit ESC Exit The table below lists options that you can specify on the Server menu screen and their functions To make a selection for System Management Console Redirection and Event Log Configuration first select a desired option and press Enter to display its submenu See the table below for setup options on the screen Option Parameter Description Your Setting Service Boot Enabled Specifies whether to boot directly to System Disabled Management menu at system start up EAE NN RM RE PERR Enabled SER n eed eR SERR Enabled BMC IRQ Disabled Sets the BMC IRQ IRQ 5 IRQ 11 After Power Stays Off Sets the AC LINK feature Failure Last State Determines the mode of operation if a power Power On loss occurs See the table below Temperature Disabled Enables or disables tempe
93. bug information memory dump m For more information on Recommended value see Specifying Partition Size described earlier m In anticipation of problems occurring it is recommended that a dump file always be prepared in advance m Incase the memory is increased re specify the paging file size to suit the new memory size 9 Click OK A message to restart the system may appear If so accept the prompt and restart the system 4 18 Installing the Operating System Windows 2000 Dr Watson Windows 2000 Dr Watson is a debugger for application errors If any application error 1s detected Dr Watson records the error and logs diagnostic information log Follow the procedure below and specify Dr Watson to collect diagnostic information 1 2 Click Run on Start menu Type drwtsn32 exe in the Open box and click OK The Dr Watson for Windows 2000 dialog box appears Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify a network path The file must be on the local computer Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger Check the following boxes on the Option box M Dump Symbol Table IVIDump All Thread Contents MAdd To Existing Log File IVICreate Crash Dump File F
94. cation mechanisms It may or may not be bootable and may not correspond to any device 3 28 Configuring Your System Removable Devices Submenu Select the removable device used to boot the system The system searches for the boot device according to the order specified in this submenu and use the software to boot the system if found Move the cursor to select the device by T or J Lists Bootable Removable Select one of the detected devices devices in the system This list includes legacy 1 44 MB floppy drives and 120 MB floppy drives ATAPI CD ROM Drives Submenu Select the CD ROM drive used to boot the system The system searches for the boot device according to the order specified in this submenu and use the software to boot the system if found Move the cursor to select the device by T or 4 Item Description Lists Bootable Removable Select one of the detected devices devices in the system This includes any ATAPI CD ROM Drive installed Configuring Your System 3 29 Exit Move the cursor onto Exit to display the Exit menu BIOS Setup Utility Main Advanced Security Server Boot Exit aH Exit system setup and save your changes in CMOS gt Exit Saving Changes gt Exit Discarding Changes Fk Load Setup Defaults gt Load Custom Defaults b Save Custom Defaults gt Discard Changes Select Menu Til Select Item Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit ESC Exi
95. cation to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG IMPORTANT You can not specify a network path The file must be on local computer Specify the location of crash dump file in Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger Check the following check boxes on the Option box MDump Symbol Table M Dump all thread contexts M Append to existing file M Create crash dump file For more information on each function above refer to Online Help Click OK 4 34 Installing the Operating System Updating System Recovery Information To prepare for a situation when the operating system has been destroyed be sure to Update Repair Information as well as Update the System when you modified the system configuration so that the system can be recovered correctly in any case System repair information includes configuration files and registry files NOTES m tis possible to save system repair information on a floppy disk but the information may not fully be saved in one floppy disk when the registry has become large as a result of the installation of additional applications In this case the recovery disk will not be created correctly but a message to inform you of that does not appear On Windows NT system repair can be performed by reading the repair information that exists on the har
96. ch the metal frame of the server to discharge static electricity from your body before handling the PCI board Do not touch the PCI board terminals or on board parts by a bare hand or place the PCI board directly on the desk For static notes see the section Anti static Measures m Some restrictions are imposed on the combination of PCI boards that can be installed in the server Contact your sales agent for details m Ariser card is designed for installing only low profile PCI boards or full height PCI boards Before installing a PCI board make sure of the card specification NOTE Some PCI boards use an on board expanded ROM See the manual provided with the PCI board to determine whether expanded ROM needs to be loaded Use the BIOS setup utility SETUP for the setting For details see Chapter 3 Riser card slot Dedicated to low profile PCI boards Slot number 1C HEAR Riser card slot Dedicated to full height PCI boards Slot number 1B PCI board slot Riser card Connect to riser card slot 7 32 Upgrading Your System Notes Observe the following notes on installing removing a PCI board Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads A riser card is designed for installing
97. ch your finger with mechanical components Do not apply any load on the server pulled out from the rack Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack Do not pull out the server from the rack while it is operating 1 Confirm that the power of the server is OFF and disconnect the power cable and all the interface cables connected to the server 2 Remove the front bezel Loosen two front screws Set screws Setting Up Your System 2 15 4 Pull out the server from the rack slowly and carefully The server clicks to be latched IMPORTANT Do not apply any load on the server pulled out from the rack Doing so may cause personal injury if the server drops 5 Pull out the server from the rack with the right and left release lever pressed to release the latch 6 Hold the server and pull it out from the rack To remove some mechanical parts of the rack see the installation procedure 2 16 Setting Up Your System CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server The server is p
98. clip and engage the wire clip with the socket Make sure that the heat sink is level NOTES m If the heat sink is not level remove it and then install it again The following probably causes the heat sink not to be level The heat sink is not positioned correctly The wire clip 1s not engaged correctly m Do not move the secured heat sink Install the components you removed previously Power on the server start the SETUP utility and select Main Processor Settings gt Processor Retest Enabled Insert the EXPRESSBUILDER CD ROM into the CD ROM drive and start the system through EXPRESSBUILDER For details see Chapter 6 Diagnose the system For details see EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD 7 28 Upgrading Your System 15 16 17 18 Verify the temperature indication Crnt column displayed on the diagnostic window If the indication is either of the following it is assumed that the heat sink is incorrectly attached If no abnormality 1s shown in temperature indication you can resume the diagnostics After the diagnostics is complete power off the server Processor 2 Temp is higher than Ambient Temp by 30 C or more Processor 2 Temp is higher than CPU1 Temp by 10 C or more If the indication is either of the above repeat steps 7 and subsequent steps Temperature Fnil nl Amb Temp Proceecer Temp Prinses Temp Fiusebeurd Terap H5HPF IU Temp
99. command 1 4 System Overview Front View with Front Bezel Removed 10 11 See 3 through 7 on the previous page Thumbscrews one on each side of the front panel The thumbscrews secure the server to the rack Handles one on each side of the front panel The handles are used to grasp the server unit when sliding it in and out of the rack CD ROM drive 3 1 Disk access lamp 3 2 CD tray eject button 3 3 Emergency hole Hard disk bays Each number following the bold faced number indicates the SCSI ID Dummy trays are mounted in the bays except 4 1 in the standard system configuration DISK lamp green amber Each hard disk lamp is green when the drive is being accessed The lamp turns amber color when the hard disk fails The lamp flashes between green and amber during the build process in disk array configuration only 3 5 inch floppy disk drive 6 1 Disk access lamp 6 2 Disk slot 6 3 Eject button Front serial port 2 connector Connect a serial interface device to this connector The server jumper setting needs to be changed depending on the device to be connected This connector is capped to prevent accidentally connecting a RJ 45 network cable connector to this serial port connector USB connectors 2 ports Connect only USB compliant devices to these connectors Windows NT 4 0 requires a compliant driver POWER switch Press this switch to turn the power on off Pressing the switch once turns the power on an
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101. creen System Overview 1 33 POST POST Power On Self Test 1s the server s self diagnostic program stored in the system memory When you power on the server the system automatically runs POST to check the system board ECC memory module CPU module keyboard and mouse POST also displays messages of the BIOS setup utility such as the start up message while in progress With the factory setup of the server the NEC logo appears on the display unit while POST is in progress To display the POST check results press Esc NOTE You can set the POST check results to appear on the display unit without pressing Esc To do so select Enabled for Boot time Diagnostic Screen under the Advanced menu of the BIOS setup utility You don t always need to check the POST check results Check messages that POST displays when m You use the server for the first time m The server appears to fail m The server beeps for many times between power on and OS start up m Anerror message appears on the display unit 1 34 System Overview POST Execution Flow The following describes the progress of POST in the chronological order 1 IMPORTANT m Do not make key entries or perform mouse operations while POST is in progress m Some system configurations may display the message Press Any Key to prompt a key entry This message is driven by BIOS of an installed optional board Make sure to read the manual that comes with the optional boar
102. d Securely install the PCI boards and 141 PCI Memory Allocation PCI riser card Error allocation error Contact your service representative error board or PCI riser card Activate the BIOS SETUP utility to 144 X Shadow of PCI ROM PCI board shadow ROM set the PCI board Failed error Securely install the PCI boards and PCI riser card Contact your service representative to replace the PCI board system board or PCI riser card PCI ROM not found The expanded ROM on the Securely install the PCI boards and PCI board cannot be PCI riser card detected Contact your service representative to replace the PCI board system board or PCI riser card Insufficient Memory to The area for extending the For PCI boards which do not need Shadow PCI ROM expanded ROM on the PCI to be bootable activate the BIOS board is insufficient SETUP utility to disable extension of the expanded ROM on the PCI board Securely install the PCI boards and PCI riser card Contact your service representative to replace the PCI board system board or PCI riser card Troubleshooting 6 7 On screen error message Description Action Securely install the processor Contact your service representative to replace the processor or system board processor 1 processor 2 f 8110 Processor 1 Internal Internal error IERR of error IERR processor 1 Processor 2 Internal Internal error IERR of error IERR processor 2 8120 Processor 1 Thermal Therm
103. d the POWER SLEEP lamp goes on Pressing it again turns the power off Pressing the switch for 4 seconds or more turns the power off automatically UID unit ID switch Press this switch to turn the UID lamps on off There is a UID lamp located on the front and rear panels of the server DUMP switch Press this switch to dump memory System Overview 1 5 Rear View 10 USB connector Connect a device compliant USB interface to this connector Windows NT 4 0 requires a compliant driver Low profile PCI board extension slot Mount a low profile PCI board into this slot The slot number is 1C Monitor connector Connect a monitor display unit to this connector SCSI connector Connect an external SCSI device to this connector 100BASE TX 10BASE T connectors Connect LAN network systems to these connectors The number 1 following bold faced number 5 indicates LAN port 1 and the number 2 indicates LAN port 2 To remove a connector in LAN port 1 use a flat tip screwdriver to push the locking tab on the connector Use care not to damage the LAN port or any other ports with screwdriver LINK ACT lamp green This lamp indicates access status of the LAN Speed lamp amber This lamp indicates the transmission speed of the LAN Mouse keyboard connector Connect the mouse and keyboard to the connector using the PS2 Y cable Rear serial port 2 connector Connect a serial interface device to this connector The server s
104. d Server on a system with more than 4GB memory installed we recommend you increase the default paging file size by 2060MB m The dump file size for a system with more than 2GB memory installed is 2048MB 12MB For example if the installed memory size is 512MB the minimum required partition size would be as follows 1000MB 512MB x 1 5 512MB 12MB 2292MB NOTES To install using Express Setup calculate the minimum required partition size as follows m If not applying a Windows 2000 Service Pack The larger of Minimum Partition Size described above or 2000MB m If applying a Windows 2000 Service Pack The larger of Minimum Partition Size described above 850MB or 4095MB Installing the Operating System 4 7 Re installing to a hard disk which has been upgraded to a Dynamic Disk You cannot reinstall Windows 2000 and preserve a current hard disk partition that has been upgraded to a Dynamic Disk using Express Setup If you want to preserve the current partition see Appendix C to reinstall the system manually Disk Configuration Concerning the area displayed as MAINTE_P Disk Management under Computer Management may display a MAINTE P partition This area contains maintenance partition configuration information and utilities Do not delete this partition 4 8 Installing the Operating System Setup Flow This section visually describes the flow of the setup operated by Express Setup
105. d before any key entry m Powering on the server after you installed or removed an optional PCI board or moved it to another slot may display the massage that indicates incorrect board configuration and suspend POST In such a case press F1 to continue POST Board configuration can be made using the utility described later A few seconds after power on POST starts checking the memory The count message of the basic and expansion memory appears at top left on the display unit screen The memory check may takes a few minutes to complete depending on the memory size of the express server Also it may take approximately one minute for the screen display to appear after rebooting the server Some messages appear upon completion of the memory check These messages appear to indicate that the system has detected the CPU keyboard and mouse After a few seconds POST displays the following message prompting you to launch the BIOS setup utility SETUP stored in the system memory of the server This message appears at bottom left on the screen Press F2 to enter SETUP Press lt F12 gt to Network Launch the BIOS setup utility when you need to change the settings to meet the requirements for the server As long as the above message 1s not displayed with an error message you don t have to launch the utility Ignore the message POST will automatically proceed To launch the SETUP utility press F2 while the above message is displayed Se
106. d disk so it 1s not necessary to create a repair floppy disk IMPORTANT m Update System Recovery Information is intended to enable you to start the system when some problems occurred on the system and the system will not start Update System Recovery Information is not an operation to backup the system m Ifthe system or its component have been modified during operation follow the procedure below to perform Update System Recovery Information 1 Click Run in the Start pop up menu 2 Type rdisk exe in File Name and click OK The Repair Disk Utility dialog box appears Click Update Repair Info Click Yes The message Do you want to create System Recovery Disk appears Click No Click Complete Installing the Operating System 4 35 Network Monitor Network Monitor can help you to investigate and resolve network problems To use Network Monitor you need to restart the system after the installation has completed so therefore it 1s recommended you install Network Monitor before experiencing network problems Installing Network Monitor during OS Installation After the selection of network driver has completed continue the installation until a window to add services is displayed 1 Click Select from the List The list of Network Service appears select Network Monitor Tool and Agent from the Network Service list and click OK Continue the OS installation Installing Network Monitor
107. d rotate the mouse ball cover counterclockwise to remove it 4 Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse 1s on your palm with the button upward The mouse ball is released onto your palm Mouse Ball Mouse Ball Cover Bottom View Roller 5 Soaka soft cloth in neutral detergent that 1s diluted with cold or lukewarm water and squeeze it firmly 6 Rub off stains on the mouse ball Softly wipe the mouse ball with the cloth prepared in Step 5 7 Wipe the mouse ball with a dry soft cloth 8 Wipe three small rollers inside the mouse with a cotton swab soaked with alcohol Wipe stains slowly and carefully by rotating rollers with the tip of the cotton swab 9 Blow out any dust from the mouse Protect your eyes from the dust 10 Putthe mouse ball back into the mouse 11 Place the mouse ball cover and rotate 1t clockwise until it 1s locked 5 6 Maintenance Cleaning CD ROM A dusty CD ROM or dust accumulated tray causes the device to fail to read data correctly Follow the procedure below to clean the tray and CD ROM regularly 1 Make sure that the server 1s powered the POWER SLEEP lamp is lit 2 Press the Eject button on the front of the CD ROM drive The tray comes out 3 Hold the CD ROM lightly and take it out from the tray NOTE Do not touch the signal side of the CD ROM with your hand 4 Wipe the tray with a dry soft cl
108. disk array controller IMPORTANT m A riser card is designed for installing only low profile PCI boards or full height PCI boards Before installing a PCI board make sure of the card specification m fa disk array controller is installed in two PCI slots IC for a low profile PCI board and 1B for a full height PCI board the system is unable to start through the disk array connected to the disk array controller installed in PCI slot 1B m In the following instance the provided LED relay cable cannot be connected and the access lamp that indicates the status of access to the internal hard disk drives does not function The internal hard disk drives are used in a disk array configuration by installing the disk array controller on the riser card dedicated to low profile PCI boards m In the following instance the provided LED relay cable cannot be connected and the access lamp that indicates the status of access to the internal hard disk drives does not function The disk array controller is installed and the internal hard disk drives are connected to channel of the disk array controller To solve the above problem connect the internal hard disk drives to channel 0 Removal Remove a disk array controller board in reverse order of the installation steps Upgrading Your System 7 39 Use of internal hard disk drives in a disk array configuration To use the internal hard disk drives in a disk array configuration in th
109. does not function The front panel controller does not function The hot swap controller installed on the SCSI back plane HSBP does not function Securely install the processor Contact your service representative to replace the processor or system board Install processors under the same specification Contact your service representative to replace the system board The top cover is not installed Install the top cover correctly correctly The system was forcibly shut down Confirm that the system starts normally If the system is in abnormal state contact your service representative to replace the system board 84F2 Server Management A server management Contact your service representative Interface Failed interface failure occurred to replace the system board 84F3 BMC in Update Mode 84F4 Sensor Data Record There is no sensor data Empty record 84FF System Event Log Full The baseboard management controller is in update mode The event log is full Ask your service representative for maintenance Clear the event log by using the BIOS SETUP utility If the error is not eliminated contact your service representative to replace the system board The error message is displayed periodically if ESMPRO is not installed The event log must be cleared periodically Troubleshooting 6 9 The following figures show the location of specific components referenced in the POST Error Codes and Mes
110. drive The tray slides out a little 3 Hold the tray lightly and pull it out toward you until the tray stops 4 Place the CD on the tray carefully and securely with the character printed surface facing upward System Overview 1 41 5 As shown in the figure below hold the tray with one hand and press the CD with fingers of the hand to make the hole of the CD fit directly over the rotor in the center of the tray Press this part of CD ROM IMPORTANT If a loud sound in the CD ROM drive occurs while the tray is retracting into the drive try loading the CD again correctly To remove the CD from the CD ROM drive press the Eject button If the access lamp is lit 1n orange the CD is being accessed Confirm that the access lamp is not lit before pressing the Eject button As shown in the figure below hold the tray with one hand and grasp the end of the CD carefully by the fingers of the other hand with suppression of the rotor at the center of the tray to remove the CD from the tray 1 42 System Overview After removing the CD retract the tray into the drive When you fail to eject the CD ROM tray with the Eject button follow the procedure below eop O O Emergency hole a 1 Press the server POWER switch to power off the server The POWER SLEEP lamp goes off 2 Insert a metal pin of approximately 1 2 mm in diameter and 100 mm in length a straightened large paper clip will make a substitute into the
111. e Auto rebuild feature optional hot swappable BIOS password feature Mechanical security lock Management Utilities E ESMPRO B Management Workstation Application MWA Maintenance Features B Off line Maintenance Utility B Memory dump feature using the DUMP switch Expandability Two PCI add in card slots full length full height 64 bit 66 MHz and low profile 64 bit 66 MHz Up to 6 GB of memory Three hot swap SCSI hard disk drive bays Up to two multi processors are available for upgrade USB interface USB support driver is required Two network ports Many Available Features Graphic accelerator RAGE XL support El Torito Bootable CD ROM no emulation mode format support POWER switch mask Software power off Remote power on feature AC LINK feature Baseboard Management Controller BMC Consoleless feature Self diagnosis Power On Self Test POST Test and Diagnosis T amp D Easy and Fine Setup EXPRESSBUILDER system setup utility Configuration Parameter Diskette Creator SETUP BIOS setup utility SCSISelect SCSI device utility System Overview 1 15 Power Supply The power supply is rated for 250 watts of power The power subsystem supports the remote management features including remote enable that permits power to be activated from a variety of sources Peripheral Bays Your server supports a variety of standard PC AT compatible peripheral devices The chassis includes the
112. e Chapter 3 for setup and parameters The server automatically restarts POST all over again when you exit the SETUP utility Press F12 to start the operating system from the network drive System Overview 1 35 4 POST then detects the internal SCSI controller and display the massage prompting you to launch the SCSI device utility Ignore the message POST will automatically continue a few seconds later Press Ctrl lt A gt for SCSISelect TM Utility To launch the SCSI device utility press Ctrl and A See Chapter 3 for setup and parameters You need to use the SCSI device utility when you installed an SCSI device in a 5 25 inch device bay you connected an external SCSI device you changed internal SCSI device connections of the server The server automatically restarts POST all over again when you exit the SCSI device utility If more than one SCSI controller board 1s installed on the PCI bus of the server the system detects the boot devices in order of the PCI riser card slot 1C for low profile boards and then the PCI riser card slot 1B for full height boards and displays the message indicating activation of the SCSI BIOS SETUP utility POST displays SCSI ID numbers used by the connected SCSI devices on the screen If an optional disk array controller is installed the system displays the message prompting you to activate the disk array BIOS SETUP utility The start message and operation may vary dependi
113. e OS to format the floppy disk m Ifthe floppy disk contains a system powering on or restarting the server with the floppy disk inserted boots the system from the floppy disk To eject the floppy disk from the floppy disk drive press the eject button NOTE Make sure that the floppy disk access lamp is not lit before ejecting the floppy disk Ejecting the disk when the access lamp is lit may destroy the disk data System Overview 1 39 NOTE Use of the floppy disk The floppy disk is an important data storage media with delicate structure and requires care Keep the following information in mind when using it m Insert the floppy disk into the floppy disk drive carefully as far as it goes m Attach the label to the correct position m Do not write anything directly onto the disk surface with a pencil or ball point pen m Do not open the shutter Do not use the floppy disk in a dusty place m Do not place anything on the floppy disk Do not leave the floppy disk in a high temperature place e g place exposed to direct sunlight or close to a heater Keep the floppy disk away from cigarette smoke m Keep the floppy disk away from any liquid e g water and chemicals m Keep the floppy disk away from any magnetic objects e g magnet m Do not pinch the floppy disk with a paper clip or drop it m Keep the floppy disk in a floppy disk case that protects it from magnetism and dust m A floppy disk has a write p
114. e following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack O 1 Seethe section Preparing for Installation and Removal described earlier to prepare NOTE To confirm the device you are going to maintain use the UID switch and the UID lamp that goes on when the switch is pressed 2 Loosen the set screws at the right and left of the front panel hold the handles and slowly pull out the server from the rack The server is locked while you are pulling it Stop pulling when it is locked 771113114 LIETEI DIEI L1 E1 LI AS SN g stu E SO A Eey opo00000 gee ooooooooo JJJJJJJJJJJJJJ E 0 r o r o C O r o r o C o r O r E E Set screw Set screw 7 14 Upgrading Your System To place the server in the rack push it back into the rack while pressing the right and left lock arms IMPORTANT Be very careful not to get your finger caught in the arms or rails E 5 5 5 J 4 J 5 J E E J JJJ Upgrading Your System 7 15 Top Cover Open the top cover when installing removing an internal device or reconnecting an internal cable
115. e integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM Glossary 7 O operating system A set of programs that provides the interface between other software programs and the computer p parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 528MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus c
116. e message Password Enter appropriate choices 18 The system displays the message The Installation can now proceed unattended Select OK and Press ENTER 19 Somewhere toward the end of the installation the following messages are displayed Configuring the kernel driver installation Press ENTER to continue Press ENTER to continue 20 When the system has completed its installation you will see the following message Installation and initial configuration of SCO OpenServer Rel 5 0 6 Enterprise System is complete Press ENTER to continue Press ENTER to continue The system displays Safe to Power Off or Press any Key to Reboot 21 If a SCSI tape drive is attached to channel B of the Adaptec 7899 Onboard Controller perform the following steps This will generate a new 1dscsi file to correct a kernel link problem Otherwise go to step 25 22 Start the newly installed system 23 Insert the Adaptec Ultra 160 Drivers for SCO OpenServer disk which has an additional file that must replace an existing file in the operating system 4 56 Installing the Operating System 24 Log into Root and from the Unix window issue the following mount f dev fdO mnt cp mnt idscsi etc conf bin This concludes the installation of SCO OpenServer 5 0 6 You need to open the diskette drive and reboot the SCO OpenServer 5 0 6 operating system from the system drive you just installed amp r Note
117. e server Operation of any SCSI device that 1s not authorized by NEC 1s not guaranteed m Are SCSI devices properly configured When the server has external SCSI devices connected hard disk settings including SCSI ID and terminator are required Refer to the manual that comes with the SCSI device for details m Are the SCSI controllers including optional controllers properly configured Use the BIOS setup utility for proper configuration of SCSI devices connected to the SCSI connector on the system board When the server has an optional SCSI controller installed and SCSI devices connected to it use the BIOS setup utility that comes with the optional SCSI controller for proper configuration See the manual that comes with the optional SCSI controller for details Cannot install the operating system correctly a Did you confirm the notes on installing the operating system See Chapter 3 During Windows 2000 installation the following warning is registered in the System Log of the Event Viewer Error detected on the device Device CdRom0O during the paging operation There is no problem on this issue Troubleshooting 6 17 Fail to start the OS m Isa floppy disk in the floppy disk drive Take out the floppy disk and restart the server a Is the EXPRESSBUILDER CD ROM in the CD ROM drive Take out the EXPRESSBUILDER CD ROM and restart the server m s the OS broken Use recovery process to
118. e server containing a disk array controller board reconnect the SCSI cables and LED cables on the system board The internal hard disk drive interface is connected to the SCSI connector on the system board at shipment r Hard disk drive i SCSI ID2 Hard disk drive SCSI ID1 Hard disk drive SCSI IDO E jc SCSI backplane System board SCSI connector m Forming of the SCSI cable To connect a disk array controller use the SCSI cable connected to the system board In this case the SCSI cable needs to be formed The following shows the cable forming at shipment and how to form the SCSI cable when it is connected to the disk array controller The solid lines indicate lines for valley fold and the broken lines indicate lines for mountain fold To the connector of the To the connector of the SCSI backplane for The numbers indicate the lengths mm from Mylex AcceleRAID 160 disk internal SCSI hard disk zero point hard disk drives array controller board drives installed on the riser card dedicated to low profile PCI Cable forming for connecting internal hard disk drives to the Mylex boards AcceleRAID 160 disk array controller installed on the riser card dedicated to low profile PCI boards 7 40 Upgrading Your System m SCSI cable connection To use the internal hard disk drives in a disk array configuration disconnect the SCSI cable from the SCSI connector on the system board and connect
119. e status indications n 1 3 The on screen DIMM numbers and socket locations on the system board are associated as shown in the figure below Processor 2 Bank 3 DIMM 3B Bank 2 DIMM 2B Bank 1 DIMM 1B Bank 3 DIMM 3A Bank 2 DIMM 2A Processor 1 Bank 1 DIMM 1A System board To clear the memory DIMM error information Select Advanced Memory Configuration Memory Retest Enabled and reboot the server Configuring Your System 3 7 CPU To check the installed CPU status Select Main Processor Settings and check the status indications The on screen CPU numbers and socket locations on the system board are associated as shown in the figure on the previous page To clear the CPU error information Select Main Processor Settings Processor Retest Yes and reboot the server Keyboard To set Numlock Select Advanced Numlock Security To set passwords on the BIOS level Select Security Set Administrator Password and enter a password Set Administrator password first then User password To enable disable the POWER switch Select Security Power Switch Inhibit Enabled Select Security Power Switch Inhibit Disabled
120. ear Serial Port and a Management PC DB9 etc To connect equipment such as a management PC having a DB9 type serial connector to the serial port on the rear panel use the optional serial port conversion cable with the R label attached Be careful not to use the other one with the F label attached Set the jumper pin to DCD DSR factory set IMPORTANT Make sure of the icon on the rear panel of the server and be sure to connect the cable to serial port 2 Be careful not to connect to a LAN port by mistake To prevent wrong connection write LAN port on a tag and put the tag to the connector of the LAN cable that 1s to be connected to this server 2 20 Setting Up Your System Connection between the Rear Serial Port and a DCD DSR Signal Device If a terminal concentrator or similar device 1s to be connected to the serial port on the rear panel thoroughly read its instruction manuals before making the cable connections Refer to subsection Connection to Serial Ports earlier in this chapter in order to set the jumper pin of this server to DCD or DSR They must be set in accordance with the signal that the connection destination equipment requires IMPORTANT m Make sure of the icon on the rear panel of the server and be sure to connect the cable to serial port 2 Be careful not to connect to a LAN port by mistake m To prevent wrong connection write LAN port on a tag and put the tag to the connector of the LAN cab
121. ecognize more than one hard disk drive you must execute a series of commands For a detailed description of the commands refer to the chapter entitled Adding Hard Disks and CD ROM Drivers in the SCO UNIX Operating System Administrator s Guide or the SCO Open Systems Rel 5X Hardware Configuration Guide An example of the command sequence is shown below SCSI Disks mkdev hd build a kernel reboot the system mkdev hd mkdev fs mountall Refer to the on line SCO man page for information on the mkdev ADM command Chapter 5 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis For backup storage devices suitable for the server and backup tools consult with your sales agent When you have changed the hardware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the disk array configuration data if your system is in the array configuration When your hard disks have been auto rebuilt due to a failure it is recommended to make a backup copy of the configuration data To make a backup copy of the configuration data use the configuration utility that is reside
122. econd during serial communication such as modem transmission byte A group of eight bits C cache memory A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation Glossary 3 CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer
123. ecurely the server with its front side facing toward you 3 Firmly fit the inner rails on the sides of the server into the rail assemblies and then slowly push the server into the rack The server is locked on its way into the rack Inner rail Slide rail Release lever 4 Push the server in while pressing the release levers on the right and left sides of the server NOTE When the server 1s installed for the first time the mechanical parts are rather hard to slide You may feel strong friction when pushing in the server In this case strongly push it in Setting Up Your System 2 13 Securing the Server 1 Push the server into the rack as far as it will go 2 Tighten the right and left set screws on the front panel to secure the server to the rack OOOOOOOOO SN O llnnmmmumuu L1 LIDIETEIEI P1 00 Set screws 3 Install the front bezel This completes the installing of the server 1131 13 paassuonaduco5aU ito 2 14 Setting Up Your System Removing the Server from the Rack Assembly Use the following procedure to take out the server from the rack A WARNING GA AS Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury Do not lift the server only by a single person Do not pin
124. ed the bar 1s indicated in red local console or flashing remote console Test window Shows the progress or result of diagnosis Target scope Cursor to select the test window Use the cursor keys on the keyboard to move it to another test window Move the target scope to a desired window and press Enter Now you can view detailed information on the selected window To return to the previous window press Enter once again IMPORTANT To select the test window in remote console press keys as shown below PageUp Ctrl A PageDown Ctrl Z If an error is detected during the system diagnosis an error information is displayed as follows Take a note on the error message and contact your sales agent Local console The title bar turns in red and error information 1s displayed in red characters Remote console The test item indicated on the title bar flashes 7 Press Q and select Reboot from the menu The server restarts and the system is launched from the EXPRESSBUILDER Exit the EXPRESSBUILDER and remove the CD ROM from the CD ROM drive Turn off the server and unplug the power cord from the receptacle 10 Reconnect all the LAN cables to the server 11 Plug the power cord This completes the system diagnosis 5 10 Maintenance RELOCATING STORING THE SERVER Follow the procedure below to relocate or store the server 4a CAUTION S A Observe the following instructions to use the server safely Failure to fol
125. eesesseeeeseeeeess 4 13 Setup Tor Problem ResoluttOh i oe oo iet Ein eR intu coded 4 16 Installing Maintenarnee U tlitle s s te o eto eot oe Pe Pe State imo tit 4 19 Updating the System Applying Service Pack eeeeeeeessseseseeeeerrnnes 4 20 Making Backup Copies of System Information ssssseee 4 20 Microso Windows AN E V 0 creensa E mugitus eode e usus oet radlise Eust 4 2 Installdbton INO UCC aoieanna Roe RG E ma Sd be tina a bieten aa noha o ama duode 4 21 viso A daa eee 4 24 Installine Windows NT A Ursio an bate ach HIR Ut tae teh Sun Ax La ATA 4 25 Installing and Setting Device Dray Crs du odio eee ebd RD ARRA RN S eI eed sas 4 29 Setup Tot Problem ReSOLDUBOE ode tei d p te be teh t m ett etis na top 4 3 Instalins Maintenance Uti GS s ooo Rott a eR ee ERE aera e aa RE eve ive eau ud 4 36 Updating the System Applying Service Pack sse eene 4 36 Making Backup Copies of System Information essen eene 4 37 INOVELIEING EW ale 5 ossis to susiadssemoiiaqvi six acquis iodntaaswatuissucaadliqnenota Uso aS epe Tac u EN nets U MENU ED ENUN 4 38 Peduited ise lies ausicomeolstosens aE leue esed erts DS eR IE E DLP Drs SIE U DIE DUE 4 38 Tasta lation AAS SHUEHD LOTIGC dose icUom sse le eoc Uo senses lastpa cis mese ater bU NAA 4 38 IPTG PAN A OU issuer des toties TE EEE den cartes etes ipe lc A ente ETE 4 39 Installing the Novell NetWare v5 0 Network Operating Syste
126. election Read notes and restrictions Confirmed Select the method of the installation i Yes Insert floppy disk Confirmed Create New File Use Existing File Y Requires to detect again abnormal normal Select whether or not to confirm modify the existing values Re select Disk Array Configuration 1 cn Creating Maintenance Partition Rr TE Utilities Restart Agree to Software License Agreement adn 5s Partition i Copy Window NT CD ROM Insert Service Pack CD ROM Restart 4 Formatting p Partition Copying rod Modules Copying Selected Application Modules Masi LE After the reboot the bos eR TE poney installation is completed 1 This step occurs only when Disk Array Controller Board is connected and a RAID configuration is specified 2 Ifthe operating system to be installed is Others or NetWare the process is completed here 3 This step occurs only when optional graphic accelerator board is connected 4 This step occurs only when you specify to apply update media during the installation Installing the Operating System 4 25 Installing Windows NT 4 0 This section describes how to setup the system using Express Setup Prepare Configuration Diskette You can perform the installation without a Configuration Diskette specified in advance but one floppy disk formatted by MS DOS 1 44MB will be required IMPORTANT If you want to
127. em SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly A WARNING G9 A Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury m Do not disassemble repair or alter the server m Do not look into the CD ROM drive m Do not remove the lithium battery m Disconnect the power plug before working with the server 4a CAUTION A S Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage High temperature Make sure to complete board installation Do not lift the server only by a single person Do not install the server on the rack leaving the cover removed Do not install the server on the rack halfway gt Upgrading Your System 7 3 ANTI STATIC MEASURES The server contains electronic components sensitive to static electricity Avoid failures caused by static electricity when installing or removing any optional devices Wear a wrist strap an arm belt or anti static glove Wear a wrist strap on your wrist If no wrist strap is available touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body Touch a metal part regularly when working with components to discharge static electricity Select a suitable work space
128. ement software the user can be alerted of impending or imminent disk conditions requiring attention This allows the user to react to conditions that could normally go unnoticed until data loss SYSTEM BOARD FEATURES The following subsections describe the major components of the system board See System Board earlier in this chapter Processor The system board accommodates one or two Intel Pentium III processors with 512k cache in the FC PGA2 package This processor uses the 13 micron technology and offers advanced performance The processor external interface operates at a maximum of 133 MHz Memory The system board contains six 168 pin DIMM sockets each supporting 72 bit ECC 64 bit main memory plus ECC registered SDRAM DIMMs PC 133 compatible Memory is two way interleaved and partitioned in three banks You may install a minimum of 256 MB 128MB x 2 and as much as 6 GB The controller automatically detects sizes and initializes the memory array depending on the type size and speed of the installed DIMMs and reports memory size and allocation to the server via configuration registers NOTE Use DIMMs that have been tested for compatibility with the server board Contact your service representative or dealer for a current list of approved memory modules System Overview 1 17 PCI Riser Slots The server board has two PCI riser slots each capable of supporting 64 bit 66 MHz PCI riser cards PCI features Bus
129. emergency hole on the right front of the CD ROM drive and gently push it in until the tray 1s ejected IMPORTANT m Do not use a toothpick or plastic stick that 1s easy to break m If the above procedure does not allow you take out the CD ROM contact your service representative Hold the tray and pull it out 4 Take out the CD Push the tray back into position System Overview 1 43 NOTE WHEN Using the CD m Do not drop the CD m Do not place anything on the CD or bend the CD m Do not attach any label onto the CD m Do not touch the signal side nothing is printed on this side with your hand m Place the CD with its printed side upward and gently put it on the tray m Do not scratch the CD or write anything directly on it with a pencil or ball point pen m Keepthe CD away from cigarette smoke Do not leave the CD in a high temperature place e g place exposed to direct sunlight or close to a heater When dust or fingerprints are attached on the CD wipe the CD from its center to edge with a dry soft cloth slowly and gently m Use the CD cleaner to clean the CD Do not use record spray cleaner benzene or thinner m Keep the CD in a CD case when not in use m Ifthe CD emits loud noise in the CD drive remove the CD and insert it back again 1 44 System Overview This page is intentionally left blank Chapter 2 Setting Up Your System This chapter describes how to set up your server system 2 2
130. equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has a 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord 1s connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system 1s powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum
131. er IMPORTANT m For disk array configuration specify RAIDO RAIDI RAID5 or RAIDO 1 as the RAID level All three slots may contain a hard disk approximately 25 4 mm 1 inch high The SCSI IDs IDO through ID2 are always assigned to hard disks as shown below SCSI IDO SCSI ID1 SCSI ID2 The hard disk drive bays are connected to the SCSI connector on the system board when the server is shipped To use the hard disk drives in a disk array configuration reconnect the cable from the connector on the system board to which the SCSI controller is connected to the disk array controller connector For the cable reconnection see Disk Array Controller A dummy tray is installed in hard disk drive bays defined as SCSI IDI and SCSI ID2 The purpose of a dummy tray 1s to increase the cooling effect 1n the server Install a dummy tray in slots not containing a hard disk drive 7 6 Upgrading Your System Installation Perform the following steps to install a hard disk drive NOTE Any hard disk can be installed or removed from the server by only removing the front bezel of the server IMPORTANT In the disk array configuration use the hard disks having the same specification including the capacity 1 Prepare your system for upgrade See Preparing for Installation and Removal described earlier in this chapter 2 Unlock the front bezel with the security key and remove the front bezel 3 Locate the slot in which you are going to
132. er can boot and run the operating system but mouse and keyboard input is not accepted until the user password is entered At boot time if a CD is detected in the CD ROM drive or a diskette in drive A the system prompts for a password When the password is entered the server boots from CD or diskette and disables the secure mode If there is no CD in the CD ROM drive or diskette in drive A the server boots from drive C and automatically goes into secure mode All enabled secure mode features go into effect at boot time To leave secure mode Enter the correct password s In secure mode the server will not boot from or write to a diskette unless a password is entered To write protect access to diskette whether the server is in secure mode or not use the Setup main menu Floppy Options and specify Floppy Access as read only Specify and enable an inactivity time out period of from 1 to 120 minutes If no keyboard or mouse action occurs for the specified period attempted keyboard and mouse input will not be accepted The monitor display will go blank and the diskette drive will be write protected if these security features are enabled through Setup To resume activity Enter the correct password s To control access to setting or changing the system configuration set a supervisor password and enable it through Setup If both the supervisor and user passwords are enabled either can be used to boot the server or enable
133. es for the latest system information before attempting to install Windows 2000 Operating System on your system Device Drivers The drivers required for the devices listed 1n the table below are located on the EXPRESSBUILDER CD that is included with your system To create the required diskettes select Tools on the EXPRESSBUILDER CD menu IMPORTANT When creating the required diskettes from the EXPRESSBUILDER CD make sure you use the drivers required for the devices on your specific system Always read the information in the release notes or inserts included with any options for they supersede the information in this guide Supported Device Required Driver Media SCSI RAID Windows 2000 OEM Diskette Controller System Board Windows 2000 NEC Update Module Diskette generated from the NEC EXPRESSBUILDER CDROM Run this application from the EXPRESSBUILDER CDROM diskette not required C 2 Installing and Configuring Windows 2000 and Windows NT 4 0 Installation Assumption The installation and configuration instructions in this appendix assume the following m You have properly completed the hardware installation m You have run the BIOS Setup Utility to check system configuration IMPORTANT To successfully install Windows 2000 on your system PnP must be enabled in your system BIOS a You will be installing Windows 2000 Operating System from the CD ROM media IMPORTANT If you have the optio
134. estart the system Installing the Operating System 4 31 Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur Memory Dump Debug Information This section describes the procedures for collecting memory dump debug information in Express server IMPORTANT Cautions for the Memory Dump m The staff of maintenance service representative 1s in charge of collecting memory dump Customers need only to specify the memory dump m If troubles occur after initiating the process below a message stating that the system is short of virtual memory may appear but complete the process If you re start the system in this case memory dump may not be stored correctly Follow the procedure below to specify 1 Point to Settings in the Start pop up menu and click Control Panel The Control Panel dialog box appears 2 Double click System The System Properties dialog box appears Click the Startup Shutdown Check Write an event to the system log Check Write debugging information to mo m E Enter the location to write the debug information to the text box e g Write the debug information in D drive with the file name MEMORY DMP D MEMORY DMP IMPORTANT m Specify the drive where there is a free area greater than the size of the memory installed on the server 12MB m Ifthe installed memory is increased the size of the debug information memory du
135. et the disk labeled manufacturer supplied hardware support disk into Drive A Press ENTER when ready Select the proper SCSI Adapter and press Enter m Mylex AcceleRAID 160 Disk Array Controller When N8103 52F board is installed m Mylex AcceleRAID 352 Disk Array Controller When N8103 53AF board is installed Press R to select the recovery option select the keyboard If you are requested press R to select system recovery procedure If you are requested select either of the procedure below Manual Recovery Press M Do not select this option unless you are a high level user or a system administrator If you use this option you can recover the problems of system files partition boot sector and start up environment Quick Recovery Press F This option is very easy to use and the user does not need to do anything during the procedure If you select this option the system recovery disk program starts to recover the problems concerning system files partition boot sector of system disk and start up environment 1f multiple operating systems are installed on the system Follow the instruction displayed on the screen and then press L at the screen which request you to insert system recovery disk The system will be restarted once NOTE Starts the procedure without system recovery disk Repeat steps 1 to 10 The recovery procedure will be started During the recovery the missing files and the damaged files are
136. etting needs to be changed depending on the device to be connected This connector is capped to prevent accidentally connecting a RJ 45 network cable connector to this serial port connector Full height PCI board extension slots Mount a full height PCI board in this slot The slot number is 1B 1 6 System Overview 11 12 13 14 STATUS lamp green amber on the real panel This lamp indicates the server status The lamp is green color during normal operation The lamp turns amber color or flashes when the server enters an abnormal state POST lamps The POST lamps are when POST is running and checking the system UID lamp blue This lamp goes on when the UID switch is pressed or when a software command is issued AC inlet Connect the power cord to this socket IMPORTANT The 100BASE TX IOBASE T connector Feature 5 above and the serial port 2 connector Feature 9 above are the same size and shape Be careful when connecting a cable to either one of these connectors in order to prevent accidentally connecting a RJ 45 network cable connector to a serial port connector or vice versa System Overview 1 7 Internal View N CON O 01 OQ 10 11 12 13 14 15 8 1 to 8 5 right to left CD ROM drive Disk bays Each number following the bold faced number indicates the placement order of the disk drives Floppy disk drive Front LED board SCSI backplane Power jumper board Power supply unit
137. formation when the system is updated or install a service pack m No Service Pack is included on EXPRESSBUILDER 1 Log on to the system with the account that has administrative authority e g Administrator Insert EXPRESSBUILDER CD into the CD ROM drive of the server The EXPRESSBUILDER screen appears Click on Drivers amp Utilities on the EXPRESSBUILDER toolbar 4 Select 120Rb 1 Click on Windows NT4 0 NEC Update Module and setup will start Select the Service Pack you want to apply After that process follow the message on the window to continue the setup Installing the Operating System 4 37 Making Backup Copies of System Information The system information includes the current BIOS settings and other information specific to your server You should save this information after completing the system setup This backup data allows you to recover the information You can save the information by the following process Insert the EXPRESSBUILDER CD into the CD ROM drive and reboot the system Select Tools Select Off line Maintenance Utility Select System Information Management Insert a floppy disk in the floppy disk drive Select Save Sr uim get oe Due um 4 38 Installing the Operating System Novell NetWare 5 0 This subsection contains instructions for installing and configuring the Novell NetWare v5 0 Network Operating System on your system For additional Novell NetWare informa
138. formation between different types of computers and peripherals B backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a computer handles See also byte 2 Glossary BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one s
139. g Microsoft Windows NT 4 0 Operating System C 7 Installing LAN Adapter DEIVeES a das eet gr dans edet dio bau Fine ne EPA doner RAE FOR aE C 8 Driver Installation for the ATI RAGE XL Display Adapter eeeeeeeeere C 9 Appendix D Equipment LOO eoe cii ene xot ee nis e UE x cua E acus uU uurn C oouCun DEN inna uE EUR CI MEE DUE EI D 1 npud llc D 1 OE he cathe ecco M Ase aces MEL M rae UR Mec UM Nc I M Mar UM Rose D 3 Using This Guide iii Using This Guide Welcome to the NEC Express5800 120Rb 1 server User s Guide This User s Guide provides a quick reference to information about your server system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides all the information necessary to use the server including a description your system s major system components See this chapter to familiarize yourself with your system and how to use it Chapter 2 Setting Up Your System tells you how to select a site unpack the system assemble the rack mount subsystem make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility which
140. g a disk array controller select the appropriate device controller from the above list of mass storage devices Follow the message on the screen to continue to install IMPORTANT Please consult the Microsoft Windows NT 4 0 Installation Guide for more extensive installation procedures IMPORTANT For LAN adapter driver installation see Installing LAN Adapter Drivers later in this appendix C 8 Installing and Configuring Windows 2000 and Windows NT 4 0 10 After installing Windows NT logon to the system using the administrator account or other account which is a member of the Administrators group Insert the EXPRESSBUILDER CD and run the Windows NT 4 0 NEC Update Module IMPORTANT If you change the configuration of the system by adding or removing hardware or operating system software components or repair the system you must run the system update again Installing LAN Adapter Drivers The following section includes special driver installation instructions for LAN adapters used in your system Driver Installation for the Intel PRO 100 LAN Adapter The PRO 100 driver will be installed during the installation of Windows NT see Installing Microsoft Windows NT 4 0 Operating System earlier in this appendix Use the following procedure to install the LAN adapter driver on your server 1 During the Windows NT installation when the dialog box displaying the message To have setup search for a
141. g is in progress FORCED SHUTDOWN Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for at least four seconds The power is forcibly turned off To turn on the power back again wait approximately 10 seconds after turning off the power forced shutdown POWER SLEEP lamp POWER switch IMPORTANT If the remote power on function is used cycle the power once to load the OS and turn off the power again in the normal way Chapter 7 Upgrading Your Server This chapter describes the internal optional devices available for your server procedures for install or removing such optional devices and notes on using them IMPORTANT m Optional devices described in this chapter may be installed or removed by any user However NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your sales agent for install or removing any optional devices m Make sure to use only optional devices and cables authorized by NEC Repair of the server due to malfunctions failures or damage resulted from installing such devices or cables will be charged When you made any change to the hardware configuration make sure to update the system see Chapter 4 for details 7 2 Upgrading Your Syst
142. generated chemicals are nearby or chemicals may be sprayed accidentally Place the rack on a carpet not subject to the anti static process Locate the rack where some objects may fall on the rack Locate the rack near a device that is generating intense magnetic fields such as a TV radio broadcast communication antenna power transmission wire and electromagnetic crane If unavoidable contact your service representative to request proper shielding Locate the rack where the power cord of the server must be connected to an AC outlet that shares other devices with large power consumption Locate the rack next to equipment that generates power noise e g contact spark at power on power off of commercial power supply through a relay If you must install the server close to such equipment request your service representative for separate power cabling or noise filter installation Setting Up Your System 2 5 UNPACKING THE SYSTEM When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately 2 6 Setting Up Your System ASSEMBLING THE RACK MOUNT SYSTEM This subsection provides the instructions for mounting the rack moun
143. guish between the pairs of inner rails and rail assemblies of the servers by making marks Setting Up Your System 2 9 Installing the Caged Nuts 1 Install two caged nuts on the front of the rack for each of the right and left sides and also two caged nuts on the rear of the rack for each of the right and left sides Accordingly eight screws are installed in total 2 Install two caged nuts in 1U the minimum unit of rack height Three slots angle holes are opened per 1U of a rack Install the caged nuts at the upper two slots among the three slots For any NEC rack round marks are put in the unit of 1U For two caged nuts installed on the front of the rack the upper nut is used to fix the front of the rail assembly and the lower is used to support the set screw of the server The caged nuts installed on the rear of the rack are used to fix the rear of the rail assemblies Marking Caged nuts Caged nuts LT Q o g oj Id go g J p 1 ae Je J o Jo jJo Jo jo Jo jo annn uuaa OOo g 3 Hang either clip of a caged nut on a square hole on the rack and insert another clip into the hole by using a tool such as a flat tip screwdriver NOTE Confirm that all the caged nuts are installed at the level H 2 10 Setting Up Your System 4 If using the cable arm shipped with your system install three caged nuts on the right frame at the rear of the rack An additional caged nut is provided with the cable arm s
144. guration and setups see the ESMPRO User s Guide on the ESMPRO CD Available functions of ESMPRO depend on the OS you install Ask your service representative for details OFF LINE MAINTENANCE UTILITY The Off line Maintenance Utility 1s used for proactive maintenance and fault analysis of the server Refer to the EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD for details SYSTEM DIAGNOSTIC UTILITY The system diagnostic utility contained in the EXPRESSBUILDER is useful to prevent hardware failures MANAGEMENT WORKSTATION APPLICATION MWA The Management Workstation Application MWA is an application program for remote management of the server from a system management computer a computer with the ESMPRO Manager running through a network Information on MWA may be found in the ESMPRO User s Guide on the ESMPRO CD 1 30 System Overview USING YOUR SERVER This section describes basic operations of the server including how to use devices such as the floppy disk drive and the CD ROM drive Front Bezel Remove the front bezel to power on off the server to access the floppy disk drive and CD ROM drive and to install remove hard disks to the 3 5 inch device bays IMPORTANT To open the front door you must unlock the door with the security key shipped with your system Installing or Removing the Front Bezel When turning the power of the server on off accessing to the floppy disk drive or CD ROM drive or installing
145. he Server menu and press Enter to display the following screen See the table below for setup on the screen Your Setting Option ur All Event No Clears the DMI event log after a system Logs Yes reboot Event Logging Enabled Specifies whether all systems events are Disabled logged or not Critical Event Enabled Specifies whether to detect and log event at Logging Disabled system critical errors Critical errors are fatal to system operation These errors include PERR SERR ECC Memory errors and NMI Factory set 3 26 Configuring Your System Boot Move the cursor onto Boot to display the Boot menu Available options in the Boot menu and descriptions are described below To make a selection for Boot Device Priority Hard Drive Removable Devices and ATAPI CDROM Drives first select a desired option and press Enter to display its submenu Main Advanced Security Server See the table below for setup options on the screen Option Parameter___ Description Your Setting Quiet Boot Disabled If disabled displays normal POST Enabled messages If enabled displays NEC Logo instead of POST messages Enabling this option disables console redirection Factory set Configuring Your System 3 27 Boot Device Priority The system searches for the boot device according to the order specified in this menu and use the software to boot the system 1f found Move the cursor to
146. he User password is set Select Set Administrator Password or Set User Password and press Enter to display the following pop up screen The screen below shows when Set Administrator Password is selected Set a password on this pop up screen Enter a password of up to seven alphanumeric characters and symbols from the keyboard Main Advanced Server Enter Password IMPORTANT m User password setup is not available before Administrator password setup m Do not set any password before installing the OS m If you forget any password consult with your sales representative 3 20 Configuring Your System See the table below for setup options on the screen Option Parameter Description Your Setting User Password is Indicates whether the user password is set or Not Installed not view only Administrator Indicates whether the administrator password Password is Not Installed is set or not view only Set Administrator Up to 7 Press Enter to display the administrator Password alphanumeric password entry screen With the administrator characters password all SETUP menus are available for access This option is available only when you log into the SETUP utility with the administrator password Set User Up to 7 Press Enter to display the user password Password alphanumeric entry screen With a user password characters accessible SETUP menus are restricted This option is
147. he functions to view the system event log SEL sensor data record SDR and field replaceable unit FRU and to make a backup copy of them Using this feature you can find system errors and events to determine a maintenance part m BIOS Setup Viewer Provides the functions to export the current configuration data defined with the SETUP utility to a text file m System Information Viewer Provides the functions to view information on the processor and the BIOS and export it to a text file m System Information Management Provides the function to make a back up copy of you data Without the backup data the system specific information and or configuration may not be restored Only the authorized personnel is allowed to restore the backup data m Start of Utilities With the EXPRESSBUILDER you can start the following utilities installed in the maintenance partition System Management function System Diagnostics Maintenance Partition Update m Chassis Identify The lamp on the front panel is flashed for five seconds This is convenient if you have to distinguish a machine among many machines on the rack 6 42 Troubleshooting RESETTING THE SERVER If the server halts before starting the OS press and hold Ctrl and Alt and press Delete This restarts the server IMPORTANT Resetting the server clears the DIMM memory and the data in process To reset the server when it is not frozen make sure that no processin
148. hich is installed 1n the system and the input requesting screen will appear If the input requesting screen does not appear F6 is not pressed correctly Press F3 to exit the setup and turn on the system power once again to start the setup Press S Select Others and press Enter Insert Windows NT 4 0 OEM DISK for EXPRESSBUILDER 1 into the floppy disk drive and press Enter Select Adaptec Ultra 160 m Family PCI SCSI Controller and press Enter The screen will go back to step 5 If the disk array controllers are mounted on the device repeat the steps 5 to 7 and select Mylex AcceleRAID 160 352 Disk Array Controller Follow the message displayed on the screen until Welcome to Setup screen appears Press R to select recovery option select the task to execute and continue the procedure Follow the message and press Enter on the screen which request you to insert system recovery disk The message Windows NT is detected in the following directory on your hard disk will appear 6 38 Troubleshooting 12 Press Enter 13 Ifthe message asking whether or not select the hard disk inspection appears press Esc 14 Select the registry file to recover and continue the procedure 15 Press A and recover all the non original files 16 Follow the message and continue the procedure If the recovery is successful the procedure will be terminated You can verify that the replaced files are correctly copied to the hard disk if the c
149. hipped with your system Install three caged nuts in the frame slots for 1U DODD uses OOo LI Installing the Rail Assemblies 1 Position the front and rear frames of the rail assembly so that their mounting holes align up with the caged nuts are installed Locate the rail assembly so that the frame of the rack 1s located between caged nuts and frames of rail assembly NOTE Confirm that the portion of the frame to fix the rail assembly is located in front of the rack frame Setting Up Your System 2 11 2 Hold the rail assembly and secure the front of the rail assembly with one screw and the rear of the rail assembly with two screws while holding the rail assembly Screw Used to support the set screw of the server NOTE Confirm that the rail assemblies are located at the level Secure the rear of the assembly after adjusting the depth of the rack and length of the rail assembly WWW SAO Uu 3 Install another rail assembly on the rack in the same way as described in steps 1 and 2 above NOTE Confirm that the rail assembly 1s installed at the same level as that of the rail assembly already installed 2 12 Setting Up Your System Installing the Server 1 Pull out the sliding rails of the right and left rail assemblies until they are locked 2 Atleast two persons are required to install the server S
150. iew 1 21 Keyboard and Mouse The keyboard and mouse controller is PS 2 compatible The server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time Once the inactivity lockout timer has expired the keyboard and mouse do not respond until the previously stored password is entered The Y cable shipped with your system can be used if both a PS 2 mouse and keyboard are required at the same time The keyboard and mouse are ordered separately RJ 45 Serial Port The rear RJ 45 serial port 1s a fully functional COM port that supports any standard serial device and provides support for serial concentrators which typically support RJ45 serial connectors For server applications that use a serial concentrator to access the server management features of the baseboard a standard 8 pin CAT 5 cable from the serial concentrator is plugged directly into the rear RJ45 serial port The 8 pins of the RJ45 connector can be configured to match either of two pin out standards used by serial port concentrators To accommodate either standard the J6A2 jumper block located directly behind the rear RJ45 serial port must be jumpered appropriately according to which standard 1s desired See Chapter 3 for detail explanation ACPI The system board supports the Advanced Configuration and Power Interface ACPI as defined by the ACPI 1 0 and PC97 specifications An ACPI aware operating system can put the system into
151. iguring Your System 1 eeesceeeseeesieee seen n nnn nnn nnn annona nnn 3 1 oyster DIOS S SETUP muse e nd addons uie od a a Ea Rates eue sucus Based tasa nl 3 otarHne SE TUP BIDS se tese ie aci ito deb uses tcn dra hte a e laced ere etu aps 3 2 Description on On Screen Items and Key Usage sessssseeeereernennnrnnnnnnrrnrnns 3 3 Conibeuradom EXAMI PVCS satan lets cates allan m audiui paite audi 3 4 Menu and Parameter DescttptIOfs uie pde e Cos e pa ia e adt ides 3 9 DCSE BIOS SC SISeleCI 9e cate Edible dette e I det doe bene rad deutet d tecitusc taf ques 3 31 Usima SCSI SCLCCP BICI RU RR m UU TU ETT 3 3 Configuring SCSI Controller on System Board sse 3 3 Configuring SCSI Controller on Optional Board sss 3 40 Configuring system Board Jumpers cccccccccccccccccccecccecceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeess 3 4 Chapter 4 Installing the Operating System eee eeeee eere ee 4 1 ADOUFE Xpress SOLU Dd itu OM seme S idm M M MO Mad Mc E 4 2 Microsoft Windows 2000 53 620 Gu din oc Md Ra CERO don A pande aiu Ero tvrte enda aan dta eMe deese dept ud 4 4 Tnstallatt ndNO MC Cesisdesodocotiitm a te beris dd ion ERU Eton Pep ORO d ane Oei Ra en 4 4 DePUDO ON eee eee nT i rn Sod tM C AM I bet Etc hee ME 4 8 Installing and Configuring Device Diivers ccccccccccccccccccceseeceeeeeeeeeeeeeeeeeeeeeeeee
152. ility has the following six major menus m Main m Advanced m Security m Server m Boot m Exit To set minute functions select a submenu from the above menus The following describes available functions and parameters as well as the factory set for each menu Main Start the SETUP utility to display the Main menu The menu item preceded by mark has its submenus Select an option with the mark and press Enter to display its submenu Main Advanced Security Server Available options in the Main and descriptions are listed below 3 10 Configuring Your System Parameter Your Setting System Time HH MM SS Sets the system time System Date MM DDIYYYY Sets the system date Floppy A Not Installed Sets the floppy disk drive A 1 44 1 25 MB 1 2 MB 3 5 standard configuration 2 88 MB 3 5 Hard Disk Pre delay Disabled Causes the BIOS to insert 3 seconds a delay before attempting 6 seconds to detect IDE drives in the 9 seconds system during POST 12 seconds 15 seconds 21 seconds 30 seconds Primary IDE Master Displays information on the Primary IDE Slave EN device connected to the channel Some items may be modified however use the factory set values window to setup processor CPU and menu Language English US Selects which language Francais SETUP displays Deutsch Italiano Espanol Factory set Configuring Your System 3 11 Processor Settings Select Processor Settings
153. ing System 4 11 IMPORTANT Modify the partition size to install the OS on a partition larger than the minimum required size If you select Use Existing Partition at System Partition the data files contained in the first partition excluding recovery partition will be deleted and reformatted The data files contained in the other partition will be retained Example First Partition Second Third Forth lt Maintenance Partition gt Partition Partition Partition Retained Deleted Retained Retained You can not re install the system and preserve an existing partition that has been upgraded to a Dynamic Disk using Express Setup If Create New Partition 1s selected at System Partition do not specify a value for the partition larger than the available disk area If you specify a partition size larger than 2000MB you must specify convert to NTFS If Use Existing Partition at System Partition is selected but the partition selected to install Windows 2000 is the only partition except for maintenance partition Express Setup will reserve the maximum area of the hard disk to install Windows 2000 You can not go to the next screen if an incorrect value is specified If a specified value is inconsistent with values previously specified it may be necessary to go back to modify them During the Windows 2000 setup a screen appears to specify the partition that Windows 2000 is to be installed on The first 16MB area dis
154. install Windows NT 4 0 m If you modified the system configuration execute System Update m Service Pack Express Setup can apply Service Pack 5 or later to the system If you want to apply Service Pack older than Version 5 select Do not Apply in the Apply Service Pack item when creating the Setup File to setup the system and perform System Update described later 1 Turn the power of peripheral devices on and then turn on the server 2 Insert EXPRESSBUILDER CD into the CD ROM drive of the server Press the RESET switch or press Ctrl Alt and Delete to reboot the EXPRESSBUILDER You may also turn off and then on again to reboot the server The system will boot from the CD ROM and EXPRESSBUILDER starts 4 The Language Selection Menu is displayed Select the language and keyboard to be used to perform Express Setup 5 Click Express Setup Note will be displayed 6 Read the instruction carefully and click OK The message Insert Configuration Diskette appears 7T Insert Configuration Diskette into floppy disk drive and click OK NOTE If you do not have a pre specified configuration Configuration Diskette insert a blank 1 44MB formatted floppy disk into the floppy disk drive and click OK 4 26 Installing the Operating System Using the specified Configuration Diskette The Setup Files contained on Configuration Diskette will be displayed 1 Select the Setup File name to use during the instal
155. inue Modify the existing values as required Installing the Operating System 4 27 IMPORTANT Modify the partition size to install the OS on a partition larger than the minimum required size m If you select Use Existing Partition at System Partition the data files contained in the first partition excluding recovery partition will be deleted and reformatted The data files contained in the other partition will be retained m You can not go to the next screen if an incorrect value is specified m fa specified value is inconsistent with values previously specified it may be necessary to go back to modify them m Ifa partition larger than 4GB is specified you must apply Service Pack 5 or later If so you can not uninstall Service Pack 5 after starting Windows NT NOTES m If you click Cancel in Basic Information screen the Express Setup will go back to allow you to reselect the Setup File Cancel exists only in Basic Information screen m If you click Complete rather than Next in Role of Computer screen setup will automatically select default values for the later screens and continue the installation When you complete the setting of setup parameter values the system will reboot 4 28 Installing the Operating System 10 11 12 When prompted remove the EXPRESSSBUILDER CD from the CD ROM drive and insert Windows NT CD into the CD ROM drive The Software License Agreement scree
156. ion before trying to proceed with driver installation Installation of SCO OpenServer Version 5 0 6 involves installation of a disk array driver for your disk array system The procedure basically follows the standard SCO UNIX installation with some variations During the installation when prompted insert the SCO UNIX driver diskette for the Disk Array Controller into the floppy disk drive 1 amp r Note Before installing SCO UNIX ensure that system drive 0 boot drive has been configured for write through cache If write back cache has been configured the SCO UNIX root file system may be corrupted at the completion of the installation After the installation is completed the system drive can be toggled to write back cache Insert the SCO OpenServer Version 5 0 6 CD into the CD ROM drive and boot your system You will see the following message SCO OpenServer Release 5 0 6 Boot Type defbootstr link mdac Sdsk mdac 0 0 0 1 Press ENTER The system displays this message Please insert the fd 60 mdac volume and press ENTER or press Q to quit Insert the Mylex AcceleRAID 160 352 Drivers for SCO OpenServer diskette made from the EXPRESSBUILDER CD into the floppy drive and press ENTER The system continues with this message Please enter r if you wish to try replacement Type r and press ENTER The system continues with these messages mdac Driver mdac successfully loaded Character ma
157. ipe off dust from the power cord plug with a dry cloth Bod m Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly Rub off stains on the server with the cloth prepared in Step 4 soak a soft cloth in water squeeze it firmly wipe the server with it once again Wipe the server with a dry cloth CS B qo Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth 5 4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server especially around the system board Dust buildup inside the server can lead to several problems As dust acts as a thermal insulator a buildup can prevent proper system cooling Excessive heat will shorten the life of server components Also dust may contain conductive or corrosive materials that can cause short circuits or corrosion of electrical contacts How often you should clean the interior of the server depends on the environment in which it is located For most office environments you probably should clean the server every 12 months For more severe environments clean the interior every 6 months Cleaning the interior of the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air a
158. ire any change to the configuration but some boards do require specific settings Refer to the manual that comes with the board for details to make correct settings Menus to check Advanced PCI Configuration PCI Slot xx ROM x PCI slot number gt Some devices connected to the serial or parallel port may require I O port address or operation mode settings Refer to the manual that comes with the board for details to make correct settings lt Menu to check Advanced Peripheral Configuration gt The DUMP and SLEEP switches are disabled m Is the server in the Secure Mode In the Secure Mode the DUMP switch is disabled To release the Secure Mode enter the password specified with the BIOS setup utility 6 14 Troubleshooting The keyboard or mouse fails to operate m Is the cable properly connected You must use the provided keyboard mouse branch cable Y cable for this server Make sure that the provided cable is connected to the correct connector on the rear of the server The keyboard or mouse does not operate if it is connected when the server 1s powered not applicable to USB devices Power of the server first and connect it properly m Is BIOS configuration correct The keyboard and mouse may be disabled with the BIOS setup utility of the server Check the settings with the BIOS setup utility lt Menus to check Advanced Numlock gt m Are the server drivers installed
159. is installed in the LAN adapter slot Circle one selection Intel PRO 100 No adapter to configure IPX Network Number Record the IPX Network Number associated with the LAN adapter in slot one For more information about IPX Network Numbers see Network Numbering in the Novell Concepts manual IPX Number Repeat steps 5 and 6 for each LAN adapter slot you are using Installing the Operating System 4 43 Installing the Novell NetWare v5 0 Network Operating System 9 ea o Omm Note Before you install the Novell NetWare Operating System you should have your LAN adapter s connected to the LAN network s This allows the install process visibility to other servers and Directory Services already installed amp r Note A known problem for NetWare v5 0 always occurs during a new installation of the NetWare 5 Operating System on a computer with a processor speed of 450 MHz or higher The server either hangs during Scan for New Devices or it displays the following error Unable to Find File Z SYSTEM TAR NLM Where Z is the drive letter of the CDROM the server boots from To correct this error you can interrupt the installation after the creation of the DOS partition and the initial file copy then manually create a subdirectory C NWUPDATE copy the new drivers into that directory and restart INSTALL BAT from the NetWare 5 installation CDROM maintaining the existing partitions Power on your server
160. ive bays The hot swap SCSI hard disk drive bays support up to three 1 0 inch SCSI hard disk drives that can be swapped in or out of the system without powering it down if RAID functionality is configured in the system As application requirements increase you can expand your server with an additional processor additional memory add in boards and hard disk drives System Overview 1 3 Front View with Front Bezel Closed The following figure shows the location of the front system features 1 Front bezel The front bezel is a cover protecting and providing security for the front controls and devices in the server A security key is provided to lock the cover 2 Keylock Insert the security key into the key slot of the keylock when unlocking the front bezel 3 POWER SLEEP lamp green This lamp turns green when the power is turned on 4 STATUS lamp green amber This lamp indicates the server status The lamp is green during normal operation The lamp turns amber color or flashes when the server enters an abnormal state 5 DISK ACCESS lamp green amber This lamp is green during access to the internal hard disks The lamp turns amber color when one of the internal hard disks fails 6 ACT lamp green This lamp is on while the system is connected to the network Icon number 1 indicates LAN port 1 and Icon number 2 indicates LAN port 2 7 UID lamp blue This lamp goes on when the UID switch is pressed or when software issues a
161. jor 19 4 54 Installing the Operating System 5 The system displays the message Please insert mdac package BLTD disk into the floppy drive so that it can be extracted onto the hard disk for incorporation into the link kit Insert diskette and press ENTER 6 The system displays standard SCO OpenServer Rel 5 0 6 copyright messages such as Restricted Rights Legend Use duplication or disclosure Press ENTER to continue Press ENTER to accept T The system displays the message Identifying the installation media device Make sure the IDE indicates CD ROM secondary and master Press ENTER 8 The system displays the message Keyboard Press ENTER 9 The system displays the message Enter License Number and License Code Press ENTER 10 The system displays the message Additional License Software Continue 11 The system displays the message Suitable for Automatic Upgrade Enter appropriate Upgrade or Fresh Press Enter 12 Select OK 13 The system displays the message Configure the Basic System Enter appropriate choices 14 The system displays the message Initial System Profile Enter appropriate choices Installing the Operating System 4 55 15 The system displays the message Preparing Your Disk Enter appropriate choices 16 The system displays the message Configuring Optional Software Enter appropriate choices You may want to select a mouse 17 The system displays th
162. k array controller side of the provided SCSI cable for a disk array configuration and connect the riser card to the connector At this time be careful not to damage the provided SCSI cable that runs under the riser card 8 Connect the connector on the disk array controller side of the provided SCSI cable for a disk array configuration to the disk array controller 9 Start the BIOS setup utility select Boot and set the new boot priority Upgrading Your System 7 43 m LED relay cable connection To indicate the status of access to the internal hard disk drives in a disk array configuration connect the provided LED relay cable to the HDD LED connector on the system board and to the HDD LED connector of the disk array controller NOTE The LED relay cable is free from polarities An end of the cable can be connected to either of the HDD LED connectors HDD LED connector System board LED Active The pins are between LED Active Power the boards Mylex AcceleRAID 160 disk array controller Mylex AcceleRAID 352 disk array controller 7 44 Upgrading Your System m Disk array configuration of internal hard disk drives Observe the following notes on configuring a disk array The server must contain more than one SCSI hard disk drive having the same capacity and the same rotational speed The minimum number of required disks depends on the configuration of RAID Redundant Arrays of Inexpensive Independent
163. l 850 4 Netherlands 031 1 United States English 437 2 Multilingual 850 5 Belgium 032 1 United States English 437 2 Multilingual 850 6 France 033 1 United States English 437 2 Multilingual 850 7 Spain 034 1 United States English 437 2 Multilingual 850 Installing the Operating System 4 41 Configuration Checklist Continued Step Information 3 Cont 8 Italy 039 9 Switzerland 041 A United Kingdom 044 B Denmark 045 C Sweden 046 D Norway 047 E Germany 049 F International English 061 G Portugal 351 H Finland 358 United States English 437 Multilingual 850 United States English 437 Multilingual 850 United States English 437 Multilingual 850 Multilingual 850 Nordic 865 United States English 437 Multilingual 850 United States English 437 Nordic 865 United States English 437 Multilingual 850 United States English 437 Multilingual 850 Portuguese 860 United States English 437 Multilingual 850 4 42 Installing the Operating System Configuration Checklist Continued Step Information Keyboard Mapping Choose your keyboard mapping from the following selections Circle one selection 1 France 2 Germany 3 Italy 4 Spain 5 United States 6 None LAN Adapter Choose which type of LAN adapter
164. l be enabled when an entry with the keypad is detected Factory set IMPORTANT Boot Monitoring feature is not supported in this server m If Reset Config Data is set to Yes boot device priority is also cleared Take a note of boot device priority before changing the parameter Restart the server with Exit Saving Changes option start BIOS SETUP utility and restore the boot device priority Configuring Your System 3 13 PCI Configuration Select PCI Configuration on the Advanced menu to display the following screen Select an option with the mark and press Enter to display its submenu Option Parameter Description YourSetting PCI Slot 1B ROM Enabled Used to enable or disable an option Disabled ROM that may be present on a PCI add in card connected to the full height riser card PCI Slot 1C ROM Enabled Used to enable or disable an option Disabled ROM that may be present on a PCI add in card connected to the low profile riser card Factory set NOTES m When the LAN controller does not provide network booting set the option ROM for the LAN board to Disabled m When connecting a hard disk containing OS to the disk array controller set the slot of the disk array controller to Enabled 3 14 Configuring Your System USB Function Submenu Option Parameter Description Your Setting USB Function Enabled Enables or disable
165. lana bamarenedadie 6 30 TONN S N B A0 Nr Tr TRES 6 30 Collecting Dr Watson Diagnostic Information cccccccccccceeseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 6 31 Memor Dom s coactos bases egeo base osa nale inui bit ases crefobeta er dead asnae 6 31 Prepare Tor Memory DUMPING ascessi ut toad etd iu Ro ttu oa Sod leader hu Re iba ER Sr bas 6 31 oavine The Damp lle soto t i OE RARE dud ettet o bra aeo esatta no ibm hana 6 32 Backup IPMDITBIOPFBALDIOR ceo dni ho e Sen ned eoo uni Gatto eere bep eate m baba eve reo bebsd 6 33 vi Recovery for Windows 2000 Windows NT System cccccccccccccccccccceceeeeeeeeeeeeeeeeeeeeeeseseseeeeeess 6 34 Off DineMarrntenance CTY aie Ete t uid lett p i delnastetissmis tis e si hace ieia dee 6 39 Starting the Off line Maintenance Utility 2 cc ccccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 6 40 Features or Off line Maintenance Utility isein earan aA DEE 6 41 E E CL VCE E E E E AE E N E E A E E bd te timed 6 42 Forced Sn dO S Ia aae EAA 6 42 Chapter 7 Upgrading Your Server ccccccsesscesseeesseeeeneeceneeeeeeceneeeeeseneeeasessaneseeneseneaes 7 1 DAL OLY INGLES T 7 2 Zintisstabic WAG AGUNG Siebess medieiu ms often aa a Roe ct ie De Po esak 7 3 Preparing vour Systemi Tor DDSEPddenens emet n Eben a Ee a Hut te RM Defend be UR BE OdE 7 4 Device Installation or Removal Proced re eere tte as e reo ted pa ania o Fes RH PAR Ee d 7 5
166. lation NOTE If there is any problem that can not be modified in the Setup File you selected the message to set another Configuration Diskette appears In such case confirm the floppy disk you inserted After the Setup File is specified the message Do you want to review or modify the Setup File parameters is displayed 2 If you want to review or edit the information file click Yes If you do not want to review or edit the information file but continue the installation click Skip If Yes Go to step 8 If Skip Go to step 9 Using Blank disk 1 Click the box under Setup File Name A or press A The input box appears 2 Input the file name Operating System to Install appears The OS supported by the computer 1s displayed in the list 3 Select NT 4 0 from the list box 8 Confirm the contents specified during OS installation Under Language Information specify the language version of the operating system to be installed and the keyboard to be used on the installed system If a Disk Array Controller Board 1s installed in the Express server the Configure RAID screen appears Confirm the RAID configuration modify if necessary and then click Next Next Basic Information screen appears Confirm the existing values modify as required and then click Next Supported Computer shown in the screen differs according to the model After click Next Back or Help on the screen to cont
167. lation Guide and User 5 Manual for additional information on this option card If you need to change the RAID level from the factory setting you must change the setting before installing the operating system SE T EEE E NERIS CNW Ra E ET QUT EEUU NEN UNI DES PR Installing Microsoft Windows NT 4 0 Operating System Use this procedure to install Windows NT 4 0 Operating System 1 Insert the Windows NT CD into the CD ROM drive and boot your system by powering on the system While the message Setup is inspecting your computer s hardware configuration or a solid blue background is being displayed on the screen press the F6 key IMPORTANT There is no visible indication on the screen when the F6 key has been pressed When the following message 1s displayed press S Setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manually specify an adapter Currently Setup will load support for the following mass storage devices When the following message is displayed select Other then press Enter select the SCSI Adapter your want from the list or select Other 1f you have a device support disk provided by an adapter manufacturer Insert the Windows NT 4 0 OEM DISK 71 diskette into the floppy drive and press Enter A list of mass storage devices is displayed select Adaptec Ultral60 m Family PCI SCSI Controller and press Enter When you are usin
168. le see Installing Microsoft Windows 2000 Operating System found earlier in this appendix In order to utilize the PRO 100 LAN adapter teaming features use the following procedure to install PROSET II for Windows 2000 1 2 3 4 5 Power on start Windows 2000 and log on Insert the EXPRESSBUILDER CD into the CDROM drive The Start Menu displays Select Drivers and Utilities from the Start Menu Select INTEL Select and run PROSET II for Windows 2000 Driver Installation for the ATI RAGE XL Display Adapter To take full advantage of the on board ATI RAGE XL display adapter perform the following driver installation procedure 1 2 3 4 5 Power on start Windows 2000 and log on Insert the EXPRESSBUILDER CD into the CDROM drive The Start Menu displays Select Drivers and Utilities from the Start Menu Select ATI Select and run Rage XL Driver for Windows 2000 C 6 Installing and Configuring Windows 2000 and Windows NT 4 0 Windows NT 4 0 This appendix contains supplemental instructions needed to install and configure hardware and software used with the Microsoft Operating System Windows NT Release 4 0 This information 1s intended to supplement the more detailed procedural documents available from Microsoft This information is not intended to be the central source of installation and configuration information for your system Read this entire appendix alo
169. le listed earlier in Beep Codes Fail to power on the server a s power being supplied to the server Check if the power cord is connected to a power outlet or UPS that meets the power specifications for the server Make sure to use the power cord provided with the server Check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet 1s on If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BIOS setup utility of the server Menu to check Server After Power Failure m Did you press the POWER switch Press the POWER switch on the front of the server to turn of the power the POWER lamp lights 6 12 Troubleshooting Fail to power off the server a Is the POWER switch enabled Restart the server and start the BIOS setup utility Menu to check Security Power Switch Inhibit 7 m s the server running in the Secure Mode The POWER switch is disabled in the Secure Mode Forced shutdown is also not available To release the Secure Mode enter the password specified with the BIOS setup utility POST fails to complete a s the DIMM board installed At least two DIMM boards are required for operation a s the memory size large The memory check may take
170. le that 1s to be connected to this server m Be sure to observe the following items to prevent damage to this server and the peripheral device When using a shielded cable STP cable confirm that the connector of the connection destination equipment is compatible with the STP cable Connect the equipment to the server through an SIP cable of up to 15 m When using an unshielded cable UTP cable confirm that the connection destination equipment 1s mounted in the rack of the server or a rack linked with the server rack Connect the equipment to the server through a UTP cable of up to 15 m To prevent wrong connection write Serial port on a tag and put the tag to the connector of the serial cable that 1s to be connected to this server m tis hard to press the catch of the connector with your finger that 1s connected to the serial port Disconnect the connector pressing the catch with a standard screwdriver At this time be very careful for the screwdriver not to damage the LAN port or other ports Setting Up Your System 2 21 CONNECTING THE POWER CORD Connect the power cord to the server A WARNING Observe the following instructions to use the server safely Failure to follow AN these instructions may result in death or serious personal injury S m Do not hold the power plug with a wet hand m Do not connect the ground wire to a gas pipe A Observe the following instructions to use the server safely Failure
171. ll the processor Contact your service representative to replace the processor or system board Securely install the processor If the message is displayed each time the system is booted contact your service representative to replace the processor or system board Contact your service representative to replace the processor or system board Securely install the processor If the message is displayed each time the system is booted contact your service representative to replace the processor or system board Install processors under the same specification 6 8 Troubleshooting On screen error message Description Action 8194 CPUID Processor Family are different 8195 Front Side Bus Speed mismatch System Halted 8196 Processor Model are different 8197 CPU Speed mismatch 8300 Baseboard Management Controller failed to Function Front Panel Controller failed to Function 8305 Hotswap Controller failed to Function 8301 8420 Intelligent System Monitoring Chassis Opened Intelligent System Monitoring Forced Shutdown 84F 1 The processor type does not match the value in the installed processor 1 2 The front side bus speed does not match the value in the installed processor 1 2 The processor model does not match the value in the installed processor 1 2 The processor clock speed does not match the value in the installed processor 1 2 The baseboard management controller
172. llers and supports two 10Base T 100Base TX network subsystems The 82550 PM controller supports the following features 32 bit PCI CardBus master interface m Integrated IEEE 802 3 10Base T and 100Base TX compatible PHY IEEE 820 3u auto negotiation support m Chained memory structure similar to the 82559 82558 82557 and 82596 Full duplex support at both 10 Mbps and 100 Mbps operation a Low power 3 3 V device m P checksum off loading On the system board NIC 1 can be used as both a network interface and server management interface NIC Connector and Status LEDs The 82550 controller drives LEDs on the network interface connector that indicate link activity on the LAN and 10 or 100 Mbps operation The green LED indicates network connection when lit and TX RX activity when blinking The yellow LED indicates 100 Mbps operation when lit System Overview 1 19 Network Teaming Features NOTE Using both on board NICs in a team does not allow the use of NIC for server management access To support both network teaming features and server management features a third NIC must be added and teamed to NIC 2 The network controller provides several options for increasing throughput and fault tolerance when running Windows NT 4 0 Windows 2000 NetWare 4 2 or newer m Adapter Fault Tolerance AFT provides automatic redundancy for your adapter If the primary adapter fails the secondary takes over AFT works with any hub or switch
173. loppy disk formatted by MS DOS 1 44MB will be required IMPORTANT m If you modified the system configuration execute System Update m If you want to modify or add Graphic Accelerator Driver or the drivers of Network Adapter and so on see Appendix C 1 Turn the power of peripheral devices on and then turn on the server Insert the EXPRESSBUILDER CD into the CD ROM drive of the server Press the RESET switch or press Ctrl Alt and Delete to reboot the EXPRESSBUILDER You may also turn power off and then on again to reboot the server The system will boot from the CD ROM and EXPRESSBUILDER starts 4 The Language Selection Menu is displayed Select the language and keyboard to be used to perform Express Setup 5 Click Express Setup Note will be displayed 6 Read the instruction carefully and click OK The message Insert Configuration Diskette appears 7T Insert Configuration Diskette into floppy disk drive and click OK NOTE If you do not have a pre specified configuration Configuration Diskette insert a blank 1 44MB formatted floppy disk into the floppy disk drive and click OK 4 10 Installing the Operating System Using the specified Configuration Diskette The Setup Files contained on Configuration Diskette will be displayed 1 Select the Setup File name to use during the installation NOTE If there is any problem that can not be modified in the Setup File you selected the message to select
174. low these instructions may cause a fire personal injury or property damage m Never attempt to lift the server only by yourself m Do not install the server in any place other than specified m Do not connect disconnect any interface cable with the power cord of the server plugged to a power source IMPORTANT m If the server needs to be relocated stored due to a change in the floor layout to a great extent contact the sales agent m Make sure to make a backup copy of your valuable data 1n the hard disk if any m Make sure not to apply a shock to hard disks to relocated the server if the contains any Take a floppy disk and a CD ROM out of the server if any Power off the server the POWER lamp goes off Disengage the power cord from the tie wrap Unplug the power cord of the server from a power outlet Remove all the cables from the server po QU SB Se E Remove the server from the rack cabinet see Chapter 2 for details m Hold the server by its bottom with at least another person to carry the server 8 Protect the server with the shock absorbing materials and pack it securely Chapter 6 Troubleshooting Read this chapter to obtain trouble free operation of your server system NOTE To prevent problems with your system it is recommended to install the maintenance utility ESMPRO on the server and client computers 6 2 Troubleshooting SYSTEM VIEWERS Monitor ESMPRO fault occurrences d
175. ls or on board parts by a bare hand or place the disk array controller board directly on the desk For static notes see the section Anti static Measures described earlier Making hard disks in the disk array configuration or changing the RAID level initializes hard disks If the hard disk to be configured in the array has your valuable data stored make sure to make a backup copy of the data in another hard disk before installing the disk array controller board and configuring the array The disk array configuration requires at least two hard disks Use hard disks of the same capacity and performance e g revolution for each pack to configure them in the array When connecting a disk array controller start the BIOS SETUP utility select Boot Hard Disk Drives and set the 8th priority or earlier for the controller If the 9th priority or later 1s set the system is unable to start the disk array controller configuration menu NOTES Before installing a disk array controller board start the SETUP utility select Advanced PCI Configuration and confirm that Enabled is set for the parameter PCI Slot xx ROM xx PCI slot number A disk array configuration of RAIDI RAID5 or RAIDO 1 increases disk reliability However the actually available capacity becomes smaller than the total hard disk capacity in the disk array configuration 7 38 Upgrading Your System Installation See PCI Board for the installation of a
176. lude over temperature and over voltage conditions fan failure or chassis intrusion Information on the MWA may be found in the ESMPRO User s guide on the ESMPRO CD ROM included with your server One major function of the BMC is to autonomously monitor system management events and log their occurrence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can poll and retrieve the server s current status The BMC performs the following m Monitors server board temperature and voltage m Monitors processor presence and controls Fault Resilient Boot FRB m Detects and indicates baseboard fan failure m Manages the SEL interface m Manages the SDR Repository interface m Monitors the SDR SEL timestamp clock m Monitors the system management watchdog timer m Monitors the periodic SMI timer m Monitors the event receiver m Controls secure mode including video blanking diskette write protect monitoring and front panel lock unlock initiation m Controls Wake On LAN via Magic Packet support System Overview 1 23 DEGRADATION FEATURE The degradation feature automatically isolates a failed DIMM or processor
177. m sess 4 43 R star ine TC SEINE E cence teal tees tedesco ies estrena bdo seemed wee edades au Hee 4 45 Backin Upihe SEEVE enoras eter et ion is doeet tit esee ventana iedege n edet 4 45 DOO O peiim ery Cho 0 Or Une Nemini necne EE cue DA AR ou 4 46 Iseguired DISKetles iode disais o PER IRE E teta Do rire se S sso situs 4 46 Prepari Oen eco iode tura D tet bas cunus to es oases nc tentes mad a iei eter if 4 47 Installing Optional Hardware s is asa epa croi e atone ecton RR AE prac pr besito em es ep Ro aw 4 48 Installing and Configuring System Software esses eene eene nennen 4 49 Chapter 5 Maintelnallce i e toic kk eV Ea EPEYWew cw EY ER S PEWes Cw a VOR CEU E VES coa Vosa Vebav pul vag RUN RREEEUR 5 1 Making Backip C ODICS oed anderen an aurou datas ean bea eae hes 5 Ce ANNI escent te op hte ia A rao ood ete ae dicit qoibas aera ate celled Ales nach cited 5 2 C lean He SERV CL s esos innuens sd dudo ond deutut cane ee um ebd beu dm eRe 5 3 C learino the TENO aso ood onu dnm ond tuned enn tico d nar eee 5 4 Cleammne the Keyboard MOUSE is oem Rune dama nn ed reds nid 5 5 C Teanine CD ROM ii cn mb ddnde soe Sa ic dunner etl 5 6 DV SLE MA LTA CIOS ECS odi tended enit eit domini ei daca maquis diu a M ME 5 7 WES oM o eet E EEEE A A 5 7 Starting and Ending the System Diagnostics ccccccccccsccsscceccnccccccccceceeccececeececceceescccececeeenee 5 8 Relocating Storms the SEV o rod HD GN EDO INI SERE S 5 10
178. m Board 2 5ystem Board 3 5ystem Board 4 5ystem Board s System Board 6 5ystem Board Ele Edit view Tools Help aA Hardware EA System 85 36 1 0 Device iM Temperature Network Expansion Bus Device B BIOS F Local Polling Storage File System Hardware amp EB Software Hi Bl BIOS B 6 6 Logical Drive Device For Help press Fi EE ry Name ge SNMP Community Namefse OS Type Software system IJO Device BY Network 8 F SE E E Disks Map E Disk Controller Expansion Bus BIOS Local Polling Storage File System Bho Network Mil Abnormal 7 System Board k 2R Enabled Lt Temperature within accepted range Wi information 1 5C5I Back Panel 2 5CSI Back Panel 3 5CSI Back Panel 4 5CSI Back Panel 5 SCSI Back Panel 6 5C5I Back Panel 1 2 Cache For Help press F1 MB Normal Warning Bill Abnormal 7 Troubleshooting 6 3 LAMPS The server includes lamps to indicate the server states by a variety of colors and display patterns on the front panel hard disk drive and power supply Chapter 1 Status Indicators lists the lamp displays and their meanings and the actions taken at occurrences of failures 6 4 Troubleshooting ERROR MESSAGES When an error occurs in the server an error message appears on the display unit connected to the server Error Messages after Po
179. ments Humidity 20 to DIG moan RH no condensation Others EXPRESSBUILDER supported ESMPRO provided in the standard configuration A 2 Specifications This page is intentionally left blank Appendix B Interrupt Requests IRQs The factory set interrupt requests are listed below Find an appropriate interrupt request from the list below to install an optional device IRQ Peripheral Device Controller IRQ __ Peripheral Device Controller Systemtimer 8 Real time clock Keyboard 1 9 PCI SCI PCI COM serial port PCI ESMINT PCI COMI serial port PCI Mouse PCI LPT2 parallel port Numeric processor Floppy disk Primary IDE CD ROM drive PCI LPT1 parallel port Ld lee o B 2 Interrupt Requests IRQs This page is intentionally left blank Appendix C Installing and Configuring Windows 2000 and Windows NT 4 0 WINDOWS 2000 This appendix contains supplemental instructions needed to install and configure hardware and software used with the Microsoft Windows 2000 Operating System This information 1s intended to supplement the more detailed procedural documents available from Microsoft This information 1s not intended to be the central source of installation and configuration information for your system Read this entire appendix along with Microsoft s Windows 2000 Setup procedures before starting the installation process IMPORTANT Read the System Release Not
180. mouse input 1 28 System Overview EXPRESSBUILDER The CD ROM that comes with the server contains a setup utility called EXPRESSBUILDER When you first install the server or append features to the server use the EXPRESSBUILDER to set up your server Refer to the EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD for details IMPORTANT The EXPRESSBUILDER is server specific and can only be used on the server that it is provided with otherwise it may cause failures The major features of the EXPRESSBUILDER are Install the OS It installs an operating system Diagnose the system It diagnoses the server Create a support disk It copies utilities in the EXPRESSBUILDER CD ROM onto a floppy disk to launch them from the floppy disk Update the Windows System It updates several resources of Microsoft Windows 2000 or Windows NT Install utilities It installs the management utilities of ESMPRO and MWA Read online documents It opens the online document files pdf files These functions are available under Windows system NOTE Some of the features listed above can be used from the remote computer via cross cable modem or LAN non console feature System Overview 1 29 ESMPRO ESMPRO is server management software that runs on the OS ESMPRO includes the ESMPRO Manager for the server monitoring terminal and the ESMPRO Agent for the server NOTE For details of the ESMPRO major functions 1 e system confi
181. mp to be collected must be increased 4 32 Installing the Operating System 7 Click Performance 8 Click Change The Virtual Memory dialog box appears 9 Modify Initial Size in the Paging File Size for Selected Drive box to a value larger than Recommended Size and click Set IMPORTANT m Be sure to create the memory dump initial file with the size described above on the OS partition If Initial Size of the paging file 1s specified to the value smaller than Recommended value complete debug information memory dump may not be collected m For more information on Recommended value see Specifying Partition Size described earlier m In anticipation of problems occurring it is recommended that a dump file always be prepared in advance m Incase the memory is increased change the paging file size to suit the new memory size 10 Click OK A message to restart the system may appear If so accept the prompt and restart the system Installing the Operating System 4 33 Dr Watson Windows NT Dr Watson is a debugger for application errors If any application error is detected Dr Watson diagnoses Express server and logs diagnostic information log Follow the procedure below and specify Dr Watson to collect diagnostic information 1 2 Click Run in the Start pop up menu Type drwtsn32 exe in the Name box and click OK The Windows NT Dr Watson dialog box appears Specify the lo
182. n appears Read the contents carefully and click I agree if you do agree If you do not agree click I disagree IMPORTANT If you do not agree to this agreement the setup terminates and Windows NT 4 0 will not be installed When prompted remove the Configuration Diskette from the floppy disk drive and Windows NT CD from the CD ROM drive If you have specified to apply Service Pack 5 or later insert the specified version of service Pack into CD ROM drive when prompted Windows NT 4 0 is installed automatically and the local administrator 1s automatically logged on to the system NOTE If Backup Domain Controller was specified the system does not logon the administrator automatically Install and configure the device drivers as described in the following section Express Setup has completed Installing the Operating System 4 29 Installing and Setting Device Drivers Follow these steps to install and configure the device drivers Network Driver Specify the details of network driver The standard network drivers will be installed automatically but the link speed and Duplex mode need to be specified manually For each network controller 1 Select Settings from the Start pop up menu and click Control Panel The Control Panel dialog box appears Double click Network The Network dialog box appears Click Adapter select network driver and click Properties The Intel R PROSet II dialog bo
183. n circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS U ultra 160 m SCSI Ultra 160 m is a parallel SCSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses the standard Ultra2 LVD cabling and termination making it backward compatible for easy implementation V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors 10 Glossary This page is intentionally left blank 456 01578 000
184. nal disk array controller preinstalled on your system it was preconfigured at the factory Refer to your system s User s Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User s Manual for additional information on this option card If you need to change the RAID level from the factory setting you must change the setting before installing the operating system Installing and Configuring Windows 2000 and Windows NT 4 0 C 3 Preparation Before starting the installation procedure you need to obtain certain information for use during the installation The table below lists the information you need in advance for the installation It 1s recommended that you obtain the information from your server administrator and record it 1n the table before starting After completing the installation you might want to use the Windows 2000 Control Panel to configure additional devices or Windows 2000 services and facilities Item 1 2 Information Required Name of the Windows 2000 user Name of the licensed organization Product Key number for Microsoft Windows 2000 Server Software This number is on the Certificate of Authenticity included with your Windows 2000 Server Software Name that you assign to the server Obtain your network configuration information For example if network settings are to be customized TCP IP Configuration values such as IP address values DNS and WINS address
185. nd a small brush for cleaning the interior Follow the procedure below to clean the interior of the server A WARNING Z Unplug all power cords Unplug all power cords before performing any maintenance Voltage is present inside the server and display unit even after the power is turned off All voltage is removed only when the power cord is unplugged A Turn off the server and unplug all power cables Remove the top cover See Chapter 7 Use a small brush to loosen any dust and debris on the system board Use computer grade canned air to blow dust off components on the system board OM S Fe Use a small vacuum cleaner with plastic tip to vacuum out dust and debris from the interior of the server gt Reinstall the top cover See Chapter 7 Reconnect all power cables and turn on the server Maintenance 5 5 Cleaning the Keyboard Mouse Make sure that the server and peripheral devices are all off powered the POWER lamp goes off and then wipe the keyboard surface with a dry cloth The mouse operation depends on the degree of smoothness of the internal ball rotation To keep the mouse ball clean use the mouse in a place with little dust Follow the steps below to clean the mouse regularly 1 Prepare cold or lukewarm water neutral detergent alcohol two dry soft clothes and cotton swabs Make sure that the server is off powered the POWER SLEEP lamp goes off Turn the mouse upside down an
186. ndows NT 4 0 Express Setup automatically configures your server and installs the operating system After some initial setup you need to remove the EXPRESSBUILDER CD and insert the Windows CD input a product ID number and acknowledge the license agreement For Novell NetWare and the other operating systems Express Setup initializes the target disk s creates the maintenance partition and installs the various maintenance utilities from the EXPRESSBUILDER CD to prepare your server to a ready to install state for the desired operating system Installing the Operating System 4 3 Express Setup requires a Configuration Diskette The Configuration Diskette 1s a floppy disk that includes the configuration information for the server to be automatically installed Express Setup will perform the entire process of the setup using the information in the floppy disk During this procedure you do not have to be in front of the Express server to confirm the state of the setup Also using the same Configuration Diskette used before allows you to re setup your server with the same condition as before Express Setup includes two types of installation method m Quick start Quick start uses a Configuration Diskette with configuration parameters for the server which were pre specified before starting the Express Setup Configuration parameters can be pre specified by using Express Setup for Windows see EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD
187. necting the SCSI cable This section explains the procedure for connecting the internal hard disk drives to the Mylex AcceleRAID 160 disk array controller board installed on the riser card dedicated to low profile PCI boards 1 Form the provided SCSI cable for a disk array configuration according to Forming of the SCSI cable 2 Remove the FAN bracket lifting up the front of the bracket NOTE Remove the bracket while making sure that the signal cable from the power supply unit that runs through the slit on the left side of the bracket 1s not caught 7 42 Upgrading Your System If an option is installed on the riser card for full height PCI boards remove the riser card Disconnect the SCSI cable from the system board Connect the connector on the backplane side of the SCSI cable you formed in step 1 to the SCSI backplane connector 6 Attach the FAN bracket in reverse order of step 2 NOTE Put the SCSI cable through the tunnel under the full length riser card receiver of the bracket Attach the bracket while making sure that the cable is not caught in the bracket Also make sure that the signal cable from the power supply unit that runs through the slit on the left side of the bracket 1s not caught when attaching the bracket 7 Route the cable so that 1t runs avoiding the insulator mounted on the full height riser card If having removed the riser card for full height PCI boards in step 3 lift up the connector on the dis
188. ng on the mounted board For details see the manual provided with the board or the online document in the EXPRESSBUILDER CD provided with the server 7 If you set a password using the BIOS setup utility SETUP the password entry screen appears upon successful completion of POST Up to three password entries will be accepted Three incorrect password entries disable the server to boot In such a case turn off the power and wait about ten seconds before turning on to boot the server IMPORTANT Do not set a password before installing an OS 8 The OS starts when POST completes 1 36 System Overview POST Error Messages When POST detects an error it displays an error message on the display unit screen See Chapter 6 for POST error codes IMPORTANT Note the messages displayed before consulting with your service representative Alarm messages are useful information for maintenance Power Off Follow the procedure below to power off the server If the power cord of the server is connected to a UPS refer to the manual that comes with the UPS or the manual for the application that controls the UPS IMPORTANT Always allow POST to complete before turning off the server 1 Shut down the OS 2 Press the POWER switch on the front of the server The POWER SLEEP lamp goes off 3 Power off peripheral devices System Overview 1 37 Identification of Servers UID Switch An UID unit ID lamp is provided on the front p
189. ng with Microsoft s Windows NT 4 0 installation procedures before starting the installation process IMPORTANT Read the System Release Notes for the latest system information before attempting to install Windows NT 4 0 Operating System on your system Device Drivers The drivers required for the devices listed 1n the table below are located on the EXPRESSBUILDER CD To create the required diskettes select Tools on the EXPRESSBUILDER CD This table lists the required diskette labels IMPORTANT When creating the required diskettes from the EXPRESSBUILDER CD make sure you use the drivers required for the devices on your specific system Always read the information in the release notes or inserts included with any options for they supersede the information in this guide Device Required Driver Media SCSI or SCSI RAID Controller Windows NT 4 0 OEM Disk 1 Network Controller Windows NT 4 0 OEM Disk 2 System Board Windows NT 4 0 NEC Update Module Video RAGE XL Driver for Windows NT 4 0 Diskette generated from the NEC EXPRESSBUILDER CDROM Run this application from the EXPRESSBUILDER CDROM diskette not required Installing and Configuring Windows 2000 and Windows NT 4 0 C 7 Configuring RAID If you have a Disk Array Controller preinstalled on your system it was preconfigured at the factory Refer to your system s User s Guide and to the AcceleRAID Installation Guide and the Disk Array Controller Instal
190. nn 2 1 Soup PION c P M 2 2 wise O SNR mmm 2 3 IastallditoBs ona peosedusi te E coii D US oo eR o Sx rts hima iss doo tenets cte aU UNE ROAD 2 3 Rek EIS AAG BEA eoo nete idit Ele aa petaMad One temas ei co aea uera d ea oC ES r 2 3 Uppackino LG SyS E Ninesi beta nde re E bel LO aM PUDE a Baba us One DR RENE SUA 2 5 Assembling the Rack mount S YSU HL oes ao Diete bean detonsd en petens Denia beca dut besd es pef eaa 2 6 ISestricted Access LOCA Oseni cen t RID sea MOUSE E S 2 7 ESD Preci IB io eaoctetuav ea eoo bog eqostu N 2 7 CHECKING Components marais Eb Soon DIE SOS de un roe a trate hb ro Lust ree hls 2 7 Reguired Tool Siranee tuu aM Iob E cnet ttu d cob EP cete irai trotent ds 2 7 Installation Procedure for NEC Rack or Vendor s Rack ssm 2 8 Removing the Server from the Rack Assembly eeeeeeseeeseseeeeeeee eee nnns 2 14 Connecting Peripheral Deyl6essiicdsend mio aee dina idee ets dela A ain Sean 2 16 Connection to sekal POLIS 252i oe den ipic noted Manitou sani oben tatiamuctdmangd amit 2 18 Connecting he Power C OEG a adiectum deemed doni dde atem idum aei eR am eames 2 2 Turns On the SetVelicnsosoodmdcio o napi aententia tm mms amp Me E 2 23 Installing the Operating SyStem sick een pod ieee craton vad eine RN Pun mS aiit 2 25 HER BIS e RE m 2 25 Making Backup Copies of System Information eseeeeeeesesesseeeeeeee enne nnns 2 26 Chapter 3 Conf
191. nstall Windows NT 4 0 on the partition larger than AGB Service Pack modules are necessary In this case you can not uninstall Service Pack even after starting Windows NT 4 0 Unable to create the partition size larger than 4GB m Aren t you missing to input setup information Be sure to input Company Name on User Information screen Following message may appear on explorer exe dialog box during the installation This Windows application can not respond to End the Application It may be busy waiting for the response from the user or terminating the execution m here is no problem about this 1ssue Click End the Application and continue Express Setup 6 26 Troubleshooting Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble on the disk array in this system Problems with Master Control Menu The master control menu fails to appear m s your system Windows NT 4 0 or later or Windows 95 or later The CD ROM Autorun feature is supported by Windows NT 4 0 and Windows 95 The older versions do not automatically start from the CD ROM a s Shift pressed Setting the CD ROM with Shift pressed down cancels the Autorun feature m Is the system in the proper state The menu may not appear depending on the system registry setting or the timing to set the CD ROM In such a case start the Explorer and run MC IST EXE in
192. nt When connecting Mylex DAC DAC Disk Array Controller 6 22 Troubleshooting lt The Default Value for Windows NT 4 0 gt The specification of network Adapter Standard network adapter Protocol TCP IP DHCP specified Service SNMP IIS Excluding Workstation Application ESMPRO Agent Express Report Service GAM Server When connecting Mylex DAC GAM Client When connecting Mylex DAC DAC Disk Array Controller Complete does not appear on Role of Computer screen m The Complete does not appear if the setup information file that has already been created is loaded Complete appears only when you first entered the Role of Computer screen Once you go to the next screen from Role of Computer the Complete will not appear even if you enter Back to go back to the Role of Computer screen Select Use Existing Array at New Existing RAID Configuration but the OS is installed in the whole area of the disk m s there any other partition than the partition to re use excluding maintenance area If the partition other than the one to re use does not exist the setup will reserve the whole area of the disk to install Windows 2000 or Windows NT 4 0 For Windows 2000 Specified to join the Domain but the system is installed as Workgroup m When the setup fails to join the Domain during the installation it will install the system as Workgroup Open System in Control Panel to specify joining the D
193. nt in the FLASH memory on the optional disk array controller board Refer to the manual supplied with the board 5 2 Maintenance CLEANING Clean the server on a regular basis to keep the serer in a good shape A WARNING QO Observe the following instructions to use the server safely Failure to follow A these instructions may result in death or serious personal injury Do not disassemble repair or alter the server Do not look into the CD ROM drive Do not remove the lithium battery a a a m Disconnect the power plug before cleaning with the server 4a CAUTION AN S Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage m High temperature m Make sure to complete board installation Maintenance 5 3 Cleaning the Server For daily cleaning wipe the external surfaces of the server with a dry soft cloth Follow the procedure below if stains remain on the surfaces IMPORTANT m To avoid altering the material and color of the server do not use volatile solvents such as thinner and benzene to clean the server m The power receptacle the cables the connectors on the rear panel of server and the inside of the server must be kept dry Do not moisten them with water Make sure that the server 1s off powered the POWER SLEEP lamp goes off Unplug the power cord of the server from a power outlet W
194. o ot david tee i NO mina Proc eite E A ise decies inar nis d 1 23 Remote Power On Feature Wake On DAN ssc sccdissasivarisesderoessasansuaseeusosweceusdecosespecsmadeaacuaebeees 1 23 AC ENEE AGLI Grp warns eda Miu Doo E Sear eusaseutenseanalenaahganoans 1 23 SVSICHDSCCUEID coco ses nde PT Peu ao Dra Med mtu ats 1 24 Security with Mechanical Locks and Monitoring eeeeeeeessesseseseeeeeeeeennnnnnnnnnn 1 24 Software Locks via the BIOS Setup Utlity eret ett e Ee p PER eges er oleo RS eed es 1 24 EXPRESSBUDIBJDER 551354 er en tr ene aren nee coe Ce gee NULLIS LES 1 28 ESMER Oese Moa ostendis icio e bed oe d eiue e MM vnd n DIU 1 29 Off line Maintenance UW DIES iio tad deseo se da tas oc eO rts Orest sten a EAE Ee omens 1 29 vA nmabirrune va TT 1 29 Management Workstation Application MWA cccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 1 29 WISIN YOUN SeLVEE pie epi dst pM Lnd sa dad cieated Iu datis eins 1 30 Front Beze T T W 1 30 derisum M 1 32 Identification of Servers DID S WILD Ssi biete iate moi idees it vacet idet iuto URP CP NES 1 37 FODD A D EEO meme eee ee E et eer meet CR oco DE LEE ae 1 38 eps en EDi rmm 1 40 Chapter 2 Setting Up Your System lceeeeeeeeeeenieee senes e nnn nnn nnn nnn n
195. occurred on the server IMPORTANT If STOP error system error or stall occurred follow the procedure below after restarting the system Windows 2000 3 4 5 NOTE The different revision processor may be mixed in additional CPU kit When Windows 2000 is used following message may be appeared in the System Log of the Event Viewer after extension the different revision of two or more CPUs in the Express server If this message is logged it is no problem for operation Event Properties E xl Event Date Tear 2001 Source Application Popup Time 13 38 Categom None Type Information EventID 41 User MA Computer SERWER 1 Description The CPUs in this multiprocessor system are not all the same revision level To use all processors the operating system restricts itself to the features of the least capable processor in the system Should problems occur with this system contact the CPU manufacturer to see if this mis of processors I supported Data Bytes Words OF Cancel Analy Click Management Tool Event Viewer from the Control Panel Select the type of the log to collect On Application Log the events related to the running application is archived On Security Log the events related to the security is archived On System Log the events occurred at the item which configures Windows 2000 system is archived Click Save as in the Run menu Input the file n
196. of Disk Administrator If you want to create a Backup Domain Controller of Primary Domain Controller that has exceeded the router do not use Express Setup and perform manual setup opecifying Partition Size The minimally required size for the partition to install the system can be calculated from the following expression 200MB Paging File Size Dump File Size 200MB The size necessary for installing the system Paging File Size Recommended Mounted Memory Size 12MB Dump File Size Mounted Memory Size 12MB IMPORTANT The above paging file size is the least required size for collecting debug information memory dump Specify the value larger than the Recommended value If the default paging file size 1s specified smaller than the Recommended value complete debug information memory dump may not be collected For example if the mounted memory size 1s 512MB the minimally required partition size can be calculated as follows 200MB 512MB 12MB 512MB 12MB 1248MB 4 24 Installing the Operating System Setup Flow This section describes the flow of how to setup using Express Setup No Abort 3 Install Graphic Accelerator Driver um Insert Update Media 4 Insert Windows NT CD ROM Go back Specify Setup Parameter File Select OS Check Setup Parameter File Confirm input the specification B Process that continues automatically T Process requires input or s
197. om the EXPRESSBUILDER CD ROM check the following m Did you set the EXPRESSBUILDER during POST and restart the server If you do not set the EXPRESSBUILDER during POST and restart the server an error message will appear or the OS will boot m Is BIOS configuration correct The boot device order may be specified with the BIOS setup utility of the server Use the BIOS setup utility to change the boot device order to boot the system from the CD ROM drive first lt Menu to check Boot gt m Is an error message appeared When an error occurs while the EXPRESSBUILDER is in progress the following message appears Error occurred Error code XX Terminate the program Confirm Enter After this message appears check the error and take the appropriate corrective action according to the error code listed in the table below code EXPRESSBUILDER on the compliant server P The hard disk is not connected or it is failed Gheckwhomertne nar akiscorectycomeced O Read from and write to the floppy disk may be disabled __ Renace 1e Toppy askwit new one and ereou EXPRESSBUILOER again C V T FL Troubleshooting 6 21 Problems with Express Setup lt For Windows 2000 Windows NT 4 0 Common gt Following message appeared when you tried to install Express Setup to the hard disk that has smaller capacity than the specified partition size The specified partition size has exceeded the capacity of the hard
198. omain Specified large value as partition size but when Windows 2000 is actually started the system partition is created by 2000MB a s the Partition Size specified by the value larger than the real area If you want to create one partition in all area of the hard disk excluding the maintenance area to install the OS specify All Area Troubleshooting 6 23 Windows 2000 started with different display resolution from the specified value a Ifthe specified display resolution can not be used the system will use the nearest value or the default value of the driver Entered the incorrect Product ID CD key m Even if you entered the incorrect Product ID CD key Express Setup will start However the setup will stop and asks you to re enter the correct value Also in this case input request will occur when rebooting after GUI setup completed during Express Setup If these 2 inputs are done correctly there is no problem on Windows 2000 setup Unable to specify the details of Network adapter m n Express Setup you can not specify the details of Network adapter Specify them from Control Panel after starting Windows 2000 Windows 2000 is started with Network adapter that has not been specified during Express Setup a Windows 2000 will install the recognized Network adapter specified as default value If you want to modify the specification it can be done from Control Panel after starting Windows 2000 Also the Network adapter that
199. omputer is restarted normally IMPORTANT The following message may appear during system recovery In that case press Esc and cancel the procedure Concerning the recovery of network driver follow Network related Recovery Insert the following disk into drive A Intel PRO Adapter CD ROM or floppy disk Press Enter key if you are ready Network related Recovery Follow the procedure below to recover network driver 1 Click Start 5 Settings Control Panel The Control Panel window appears 2 Double click Network The Network window appears Click Adapter 4 Select the network adapters you need from network adapter list displayed on the Network Adapter and click on New Set the disk which includes network driver Enter the pass for network driver directory and click on Continue Troubleshooting 6 39 OFF LINE MAINTENANCE UTILITY The Off line Maintenance Utility 1s an OS independent maintenance program When you are unable to start the OS dependent ESMPRO to troubleshoot a problem the Off line Maintenance Utility can be used IMPORTANT m The Off line Maintenance Utility 1s intended for use of your sales agent The EXPRESSBUILDER CD ROM and the Off line Maintenance Utility Bootable FD you have created contain a file that describes operation of the utility but do not attempt to use the utility by yourself Contact your sales agent and follow instructions m Starting the Off line Mainten
200. on 5 0 6 CD into the CD ROM drive and boot your system You will see the following message SCO OpenServer Release 5 0 6 Boot Type defbootstr link ad160 Std ad160 0 0 0 0 Press ENTER The installation continues until the system displays this message Please insert the fd 65 ad160 volume and press Return or q to quit Insert the Adaptec Ultra 160 Driver for SCO OpenServer 5 0 X diskette made from the EXPRESSBUILDER CD into the floppy drive and press ENTER The system continues until the system displays this message Please enter r if you wish to try replacement Type r and press ENTER The system displays standard SCO OpenServer Rel 5 0 6 copyright messages such as Restricted Rights Legend Use duplication or disclosure Press ENTER to continue Press ENTER to accept 4 50 Installing the Operating System 6 The system displays the message Identifying the installation media device Make sure the IDE indicates CD ROM secondary and master Press ENTER T The system displays the message Keyboard Press ENTER 8 The system displays the message Enter License Number and License Code Press ENTER 9 The system displays the message Additional License Software Continue 10 The system displays the message Suitable for Automatic Upgrade Enter appropriate Upgrade or Fresh Press Enter 11 Select OK 12 The system displays the message Configure the Basic System Enter appro
201. on Main menu to display the following menu See the table below for setup options on the screen Option Parameter Processor Type oF Reports type of processor s installed in system View only measured at POST View only Erstes Enabled all processors on the next boot Processor 1 CPU Numeric Numeric indicates CPU 1 ID ID 06xx Blank indicates that no processor is installed or if installed the processor failed View only Speed Processor 1 L2 Reports L2 Cache Size for Processor 1 Cache View only Processor 2CPU Numeric Numeric indicates CPU 2 ID ID 06xx Blank indicates that no processor is installed or if installed the processor failed View only Processor 2 L2 Reports L2 Cache Size for Processor 2 Cache View only Factory set 3 12 Configuring Your System Advanced Move the cursor onto Advanced to display the Advanced menu The menu item preceded by m mark has its submenus Select an option with the mark and press Enter to display its submenu Main Security Server See the table below for setup options on the screen Option Parameter Description Your Setting Reset Config Data No Select Yes to clear the configuration data Yes system information stored by POST The parameter No will be resumed when the server restarts Numlock Off Enable or disable the Numlock function at On system start up If Auto is selected the Numlock function wil
202. on the Mirrored Volume If you want to install Windows 2000 on a volume that has been mirrored using Disk Management you must invalidate the mirror before re installing the system on a basic disk and reconfigure the mirror after the installation has completed Management of a mirror volume can be performed from Disk Management under Computer Management Connecting Magnetic Optical MO Device If you are installing Windows 2000 with a MO device connected to the system the installation may not be completed correctly In this case remove the MO device and then reinstall the system Connecting Hard Disk Drive The hard disk drive that 1s to contain the OS can only be connected to a different SCSI controller after the OS 1s installed on it 4 6 Installing the Operating System Specifying Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula 1000MB Paging File Size Dump File Size 1000MB Size necessary to install the system Paging File Size Recommended Installed Memory Size x 1 5 Dump file Size Installed Memory Size 12MB IMPORTANT m The above paging file size 1s necessary for collecting debug information memory dump If you set the initial value of paging file size smaller than the recommended value you may not be able to collect accurate debug information memory dump m If you want to install Microsoft Windows 2000 Advance
203. ontrollers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test 8 Glossary R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S SAF TE SCSI Accessed Fault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk
204. or Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Open the top cover 4 Remove the terminator by lifting the lever on the socket IMPORTANT Save the removed terminator for future use 5 Put the CPU slowly and gently on the socket IMPORTANT Be aware of CPU direction Pin layouts on two corners among four differ from others to prevent an incorrect insertion Confirm the pin mark and pin layout on the socket and insert the CPU correctly Pin mark Upgrading Your System 7 25 6 Push the CPU lightly to the socket and push down the lever to secure the CPU T Put the heat sink on CPU NOTE Be aware of direction of heat sink The bottom of the heat sink has L shaped groove Put the heat sink so that the groove fit the lever and plastic part of the socket Plastic portion Heat sink Groove Groove Plastic portion 7 26 Upgrading Your System The wire clip is already installed on the heat sink at purchase If it comes off install it according to the figure below NOTE Ensure that the wire clip Make sure of the orientation of the wire clip Bracket attached to the wire clip Groove in the heat sink 8 Engage the wire clip with the socket The bracket attached side must be engaged with the rear of the socket 9 10 11 12 13 14 Upgrading Your System 7 27 Insert a standard screwdriver into the bracket of the wire
205. or additional information on this option card Installing Other Hardware Refer to the Upgrading Your System chapter of your System User s Guide for installing additional memory additional hard disk drives or new peripheral devices Where to Go From Here Now that all your system hardware options are installed you are ready to install SCO Go to the nstalling and Configuring System Software section to perform this task Installing the Operating System 4 49 Installing and Configuring System Software This section contains supplemental information for installing and configuring SCO UNIX OpenServer Release 5 0 X Operating System Installing SCO OpenServer Rel 5 0 X Software without a Disk Array Controller Installed i Note This section assumes that you have properly completed the hardware installation If you have not done so please refer to the corresponding documentation and complete the hardware installation before trying to proceed with driver installation i Note Read the Release Notes packaged with your operating system documentation before starting the installation SCO installation instructions in the SCO UNIX OpenServer Rel 5 0 6 Handbook provide more extensive installation procedures Chapter 2 of the SCO OpenServer Rel 5 0X Handbook Installation Guide includes an installation checklist to assist you in installing or upgrading to SCO UNIX OpenServer 5 0 6 1 Insert the SCO OpenServer Versi
206. or more information on each function above refer to Online Help Click OK Installing the Operating System 4 19 Network Monitor Network Monitor can help you to investigate and resolve network problems To use Network Monitor you need to restart the system after the installation has completed therefore it 1s recommended you install Network Monitor before experiencing network problems oO oY ee eS i e 9 10 11 Point to Settings from Start menu and click Control Panel The Control Panel dialog box appears Double click Add Remove Programs The Add Remove Programs dialog box appears Click Add Remove Windows Component The Windows Components Wizard dialog box appears Check the Management and Monitoring Tools check box of the component ON and click Next If the setup asks for a disk insert Windows 2000 CD into CD ROM drive and click OK Click Complete in the Windows Component Wizard dialog box Click Close in the Add Remove Application dialog box Close the Control Panel dialog box To start Network Monitor point to Program Administrative Tools and click Network Monitor For information on how to operate Network Monitor refer to Online Help Installing Maintenance Utilities Various maintenance utilities are contained in your EXPRESSBUILDER CD See EXPRESSBUILDER User s Guide on the EXPRESSBUILDER CD for installing the utilities on your server or management workstations
207. oration Pentium is a registered trademark of Intel Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 456 01578 000 January 2002 Copyright 2002 NEC Computers Inc 15 Business Park Way sacramento CA 95828 All Rights Reserved CONTENTS Usmo MNA RECIPI cc vii Text CONVEN ONS RN m T Mem Vill Safety Indications and Symbols sssssssssse eene enne nennen Vill Iselated DOCUMEN eE nU Sn O IER enseatentlsanaaureseaiessasu E ieee pum dta Dad 1X NOOO Re ane ne Renee eR Ee Ren OT TT A TR RN Iosue RY Oa Sa X Care amd VAIN TH sen eaten outta a RE OR ADU E U et bID meatu Uu o Lope UR t t Ir EAE xil DYVSCEM OV EFVICW PET EI I T ELT 1 1 DV CL VIC s ES 1 2 Front View with Front Bezel Closed aso teneis ei Rake thesi tese le m D A e lease i tare fene ae 1 3 Front View with Front Bezel Removed u a e ott heri be te e DI Eee aote poi aie ene LE 1 4 BA T 1 5 cuc T P 1 7 BS SES Un DBO P 1 8 Status Indic3tOEs copo a EE E en Dy eee 1 9 POWER Lamp see ie ects Rear walcaas 1 9 STATUS LIMP T C sneieane 1 9 DISK AC CES el an a ae en iu ote per aestu cp utei e E 1 11 ACT ico sce ee POR 1 11 TAS Ke PC
208. orced shut down continue to press POWER switch for 4 seconds The power will not be turned off if you press the switch just one time An error log is included in the event log after log on Windows NT 4 0 Description D Crash dump is not available for use Windows NT could not initialize the page file for the boot partition in response to the crash dump request The system may have physical memory of 3 8 GB or more m Is additional memory installed When you installed additional memory you need to increase the paging file size Change the paging file size appropriate to the installed memory Add 12MB to the real memory and specify the value for the paging file size Double click on System in the Control Panel and click on Performance Click on Change for Virtual Memory Change the initialization and maximum sizes and click on Change Make sure to restart the system NOTE See Installing and Using Utilities on the EXPRESSBUILDER CD ROM for changing the paging file size on Windows 2000 system Troubleshooting 6 19 The OS presents unstable operation lt NetWare gt m When the system presents an error refer to other manuals to check the configuration for any errors Novell Inc regularly releases update modules that include patch programs for solving problems Before placing the system in service consult with your NetWare dealer and use a module with the latest time stamp 1f no suggestions are provided It i
209. oth IMPORTANT Do not wipe the lens of the CD ROM drive Doing so may damage the lens and may cause a malfunction of the drive Press the Eject button or gently push on the tray front to close the tray Wipe the signal side of the CD ROM with a dry soft cloth IMPORTANT Wipe CD ROMs from the center to the outside Use only CD ROM cleaner if necessary Cleaning a CD ROM with record spray cleaner benzene or thinner causes damage to the CD ROM contents At worst inserting the CD ROM into the server may cause failure Maintenance 5 7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server Use the System Diagnostics program in the EXPRESSBUILDER provided with the server to diagnose the server Test Items The following items are tested in system diagnostics m Memory m CPU cache memory m Hard disk used as a system m On board LAN controller IMPORTANT When executing the system diagnosis make sure to remove the LAN cable Executing the system diagnosis with the LAN cable connected the network may be influenced NOTE On checking the hard disk no data 1s written into the disk 5 8 Maintenance Starting and Ending the System Diagnostics There are two ways to diagnose the server to use the local console keyboard of the server itself and to use the management PC via serial port remote console Procedures to start the diagnostic program is as follows IMPORTANT In the electronic NEC EXPRESSBUI
210. peration may affect the system operation m Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and proceed Restarting the system may result in dumping improper data PREPARING FOR MEMORY DUMPING Memory dumping with the DUMP switch may disable the server to restart In such a case it 1s required to force the server to shut down This forced shutdown however is not available if Enable is selected for Power Switch Inhibit on the Security menu of the BIOS setup utility SETUP because this setting disables POWER switch operation Follow the procedure below to change the setting to enable the forced shutdown and restart of the server 1 Power on the server and start the BIOS setup utility SETUP 2 Select Disable for Power Switch Inhibit in the Security menu 3 Save the configuration data and exit the SETUP 6 32 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error occurs Insert a metal pin a straightened large paper clip will make a substitute into the switch hole to press the DUMP switch eS Le DUMP switch Pressing the DUMP switch saves the dump file in the specified directory Memory dumping may not be available when the CPU stalls IMPORTANT Do not use a toothpick or plastic stick that 1s easy to break Do not use any pin easily broken such as a toothpick or plastic pin Use a pin having
211. played on the screen is a maintenance partition that 1s used to store the configuration information or utilities unique to the server This partition must not be deleted If you do not want to reserve this 16MB area you must perform the installation by manual setup Express Setup requires the use of this maintenance partition 4 12 Installing the Operating System 10 11 NOTES m If you click Cancel in Basic Information screen Express Setup will go back to allow you to reselect the Setup File Cancel exists only in Basic Information screen You can use Back in subsequent screens to return to the Basic Information screen m If you click OK rather than Next in Role of Computer screen setup will automatically select default values for the later screens and continue the installation When you complete the setting of setup parameter values the system will reboot When prompted remove the EXPRESSBUILDER CD and the Configuration Diskette and insert the Windows 2000 CD ROM into CD ROM drive The Software License Agreement screen appears Read the contents carefully and click I agree or press F8 if you do agree If you do not agree click I disagree or press F3 IMPORTANT m If you do not agree to this agreement the setup terminates and Windows 2000 will not be installed m If NetWare Gateway and Client Service is to be installed a window to specify the details of NetWare Gateway and Client ser
212. priate choices 13 The system displays the message Initial System Profile Enter appropriate choices 14 The system displays the message Preparing Your Disk Enter appropriate choices 15 The system displays the message Configuring Optional Software Enter appropriate choices You may want to select a mouse Installing the Operating System 4 51 16 The system displays the message Password Enter appropriate choices 17 The system displays the message The Installation can now proceed unattended Select OK and Press ENTER 18 Somewhere toward the end of the installation the following messages are displayed Configuring the kernel driver installation Press ENTER to continue Press ENTER to continue 19 When the system has completed its installation you will see the following message Installation and initial configuration of SCO OpenServer Rel 5 0 X Enterprise System is complete Press ENTER to continue Press ENTER to continue The system displays Safe to Power Off or Press any Key to Reboot 20 1f a SCSI tape drive is attached to channel B of the Adaptec 7899 onboard controller perform the following steps This will generate a new idscsi file to correct a kernel link problem Otherwise go to step 24 21 Start the newly installed system 22 Insert the Adaptec Ultra 160 Driver for SCO OpenServer 5 0 X disk which has an additional file that must replace
213. puter Management dialog box appears Click System Tool System Information Click Save as System Information File in the Operation menu Input the file name to save in the File Name box Click Save Windows NT 4 0 1 Click Program Management Tool Windows Diagnostic Tool from the Start pop up menu Click Save the Report in the File menu Specify the details of the report you want to create Specify Range as All Tabs Specify Detailed Level as Perfect Specify Output Location as File Input the file name to save in the File Name box Click OK Troubleshooting 6 31 COLLECTING DR WATSON DIAGNOSTIC INFORMATION Dr Watson collects diagnostic information related to application errors The location to save the information can be specified as you like For more information refer to Chapter 5 The instruction 1s described for Windows 2000 and Windows NT 4 0 separately MEMORY DUMP If an error occurs the dump file should be saved to acquire necessary information If you saved the dump to DAT write down that it is saved as NTBackup or ARCServe on the label You can specify the location to save the diagnostic information as you like For more information refer to Specifying Memory Dump Debug Information refer to Chapter 5 for detail IMPORTANT m Consult with your sales agent before dumping the memory Dumping the memory while the server is in the successful o
214. r m AFT ALB setup must be performed after installing the drivers and restarting the system m Allthe adapters specified as an Adapter Team must be on the same LAN If they are connected to the separate LANs they cannot perform AFT or ALB Double click Intel R PROSet II on the Control Panel dialog box The Intel R PROSet II dialog box appears select Intel 8255x based PCI Ethernet Adapter 10 100 1n the list and right click Pull down menu appears Select Add to Team and then click Create New Team If Service Pack 5 or later 1s not applied to the system a window to notify you of that will be displayed at this point In this case click OK and go back to Intel R PROSet IT dialog box click Cancel apply Service Pack 5 or later and perform AFT ALB setup again IMPORTANT If you utilize the AFT ALB features with a system which has not had Service Pack 5 applied the system may behave abnormally Be sure to apply Service Pack 5 or later before utilizing the AFT ALB features Teaming Wizard dialog box appears select Adapter Fault Tolerance or Adaptive Load Balancing and click Next Check the adapter to join the team and click Next Click Complete The setup will go back to the Intel R PROSet II dialog box so click OK According to the type of protocols and so on input request for network information may occur at this point Click Yes on the Reboot Required dialog box and r
215. rature sensor Sensor Enabled monitoring feature POST Error Disabled Specifies whether the system waits for user Pause Enabled intervention on critical POST errors or not Platform Event Disabled Enables or disables triggers for system Filtering sensor events inside the Baseboard Management Controller BMC Factory set 3 22 Configuring Your System The table below lists how selections for After Power Failure determine the power status of the server when the power supply to the server restarts State before powered off Stays Off FTU Insevce Of h oh Off Out of service DC power Off Forced shutdown Pressing the POWER switch for at least four seconds shuts down the power to the server Configuring Your System 3 23 System Management Submenu Select System Management on the Server menu and press Enter to display the following screen BIOS Setup Utility System Management Board Part Number FR1 0 Board Serial Number KKC213300010 System Part Number AA System Serial Number 1234567890 Chassis Part Number SR2200 Chassis Serial Number 01 BIOS Version SCB20 86B 011 D9 BMC Revision xxxxxxxxxxxxxxxxx HSBP Revision N A Select Menu TL Select Item Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit ESC Exit see the table below for setup options on the screen Your Setting Option board View only system board
216. recover the system See Recovery for Windows 2000 Windows NT System in this Chapter The event log after every logon to Windows 2000 includes the following error log Description D The CPUs in this multiprocessor system are not all the same revision level To use all processors the operating system restricts itself to the features of the least capable processor in the system Should problems occur with this system contact the CPU manufacture to see if this mix of processors is supported m Has the CPU been expanded If the different revision stepping of the processor is installed in the multiprocessor system Windows 2000 logs the above information every startup If this message is logged it is no problem for operation The OS presents unstable operation Windows 2000 Windows NT m Did you update the system Installing a network drive after installation of the OS may cause unstable operation Use the EXPRESSBUILDER CD ROM to update the system 6 18 Troubleshooting When any trouble occurred the system does not run according to the specification of Restart automatically lt Windows 2000 gt m When any trouble occurred on Windows 2000 the system may not restart automatically even if Restart automatically 1s specified In such case restart the system manually Cannot turn the power OFF at the blue screen Windows 2000 a f you want to turn off the power at the blue screen execute forced power off f
217. remove it and then install it again Be careful not to apply excess force to a PCI board or riser card Doing so may damage the card NOTE Confirm that the end of the PCI board bracket is inserted 1n the frame slot of the riser card Upgrading Your System 7 35 7 Secure the PCI board with the screw you removed in step 6 IMPORTANT This step is to protect the terminals of the riser card from dust or fingerprints Dust and fingerprints left on them cause the server to malfunction 8 Insert the riser card into the slot on the system board Align the riser card terminal section with the slot on the system board and firmly push the riser card until it is fully seated NOTE There are catches on the riser card frame that are used to secure the riser card to the cabinet When inserting the riser card confirm that the catches are correctly fit into the holes on the rear of the cabinet After the insertion push the riser card with your fingers until you cannot see any part of the riser card terminal section The riser card 1s now fully seated in the slot 7 36 Upgrading Your System 9 Install the components you removed previously 10 Verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 6 11 Select Yes for Advanced Reset Config Data This setting is required to change
218. resolution facilities DHCP Relay and Routing configuration values The name of any Administrative Domain or Workgroup that this server is to be a member of Enter Your Information Here C 4 Installing and Configuring Windows 2000 and Windows NT 4 0 eS as pean Eee EUeI a Anta GRRE ERG cease UU c Installing Microsoft Windows 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server 1 Insert the Windows 2000 CD into the CD ROM drive and boot your system by pressing CTRL ALT Delete IMPORTANT Perform Steps 2 through 6 if a RAID controller is installed in your server go to Step 7 if your server does not include a RAID controller 2 While the message Setup is inspecting your computer s hardware configuration or a solid blue background 1s displayed on the screen press the F6 key IMPORTANT There is no visible indication on the screen when the F6 key has been pressed 3 When the following message is displayed press S Setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manually specify an adapter Currently Setup will load support for the following mass storage devices 4 When the following message is displayed select Other and then press Enter Select the SCSI Adapter your want from the following list or select Other 1f you have a device suppor
219. ress Wait while POST is checking the system The STATUS lamp turns green when POST is completed Turn the power off and on If the CPU temperature alarm was POST screen displays an error detected Thermal Trip message record the message and A timeout occurred when the time contact your service representative set for the watchdog timer was reached detected O PCI system error occurred PCI parity error occurred CPU bus error occurred O A memory dump request was Wait until the memory dump is issued completed ff n amber A temperature alarm was detected Check if the internal fans are clean and if the fan units are firmly connected If the STATUS lamp indication does not change when the fans are operating correctly contact your service representative Flashing A fan alarm was detected Check if the fan units are firmly amber connected If the STATUS lamp indication does not change when the fans are operating correctly contact your service representative A temperature warning was Check if the internal fans are clean detected and if the fan units are firmly connected If the STATUS lamp indication does not change when the fans are operating correctly contact your service representative System Overview 1 11 DISK ACCESS Lamp M The DISK ACCESS lamp indicates the status of the hard disk mounted in the 3 5 1nch device bay The lamp turns green each time access is made to the hard disk When the
220. rmal indicates the normal status Not Installed Error indicates a memory error and None indicates no DIMM installed view only Bank 1 indicates DIMMs in DIMM socket 41A and 1B Bank Z2 indicates DIMMs in DIMM Bank 42A and 2B Bank 3 indicates DIMMs in DIMM Bank 43A and 3B Memory is interleaved and two DIMMs are used in pair Memory Retest Disabled Clears memory error information and Enabled retests all DIMMs on the next system boot This option will be automatically reset to Disabled on the next system boot Factory set 3 18 Configuring Your System Advanced Chipset Control Select Advanced Chipset Control on Advanced menu to display the following screen Select an option and press Enter to display its submenu See the table below for setup options on the screen Option Parameter Description Your Setting Wake on Ring Disabled Enables or disables the remote Enabled power on features via serial port modem Enabled power on features via network Wake on PME Disabled Enables or disables the remote Enabled power on features by PCI device PCI Power Management Enable wake up event Wake on RTC Disabled Enables or disables the remote Alarm Enabled power on features using RTC Alarm features Factory set Configuring Your System 3 19 Security Move the cursor onto Security to display the Security menu Main Advanced i Server Selectable only when t
221. rol circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network A group of computers linked together within a limited area to exchange information 6 Glossary LCD Liquid Crystal Display The type of video display used in portable computers LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor Th
222. rong connector To prevent wrong connection write LAN port on a tag and put the tag to the connector of the LAN cable that 1s to be connected to this server 2 18 Setting Up Your System Connection to Serial Ports Various types of serial devices can be connected to the RJ 45 serial ports on the front and rear panels of the server Some devices require the setting of the jumper pin J6A2 on the system board to be changed according to the DCD DSR signal specification or they need to be connected via an optional serial port conversion cable A set of two optional serial port conversion cables is provided with the server The F Front label 1s attached to one cable and the R Rear label 1s attached to the other cable IMPORTANT Inter equipment potential difference may cause a server failure Be sure to turn off the server and the connection destination equipment and disconnect the power cord before connecting disconnecting the cable to from the serial port The figure in the next page shows the location of the jumper pin J6A2 For instructions on how to remove the cover and other internal components see Chapter 7 O Strapped Factory set Setting Up Your System 2 19 Connection between the Front Serial Port and a Management PC DB9 To connect equipment such as a management PC having a DB9 type serial connector to the system via the serial port on the front panel use the optional serial port conversion cable with the
223. rotect Advanced Peripheral Diskette Controller Is the server in the Secure Mode n the Secure Mode write access to the floppy disk may be disabled To release the secure Mode enter the password specified with the BIOS setup utility Fail to access to the CD ROM a s the CD ROM properly set in the CD ROM drive tray The tray 1s provided with a holder to secure the CD ROM Make sure that the CD ROM is placed properly in the holder m s the CD ROM applicable to the server The CD ROM for Macintosh 1s not available for use Inserted the correct CD ROM but the message like the following is displayed The CD ROM is not inserted or the wrong CD ROM is inserted Please insert the correct CD ROM OK m s the data side of the CD ROM dirty or injured Take the CD ROM out of the CD ROM drive confirm that it 1s not dirty or injured reset and click OK 6 16 Troubleshooting Fail to access the hard disk Refer to the documentation supplied with the disk array controller m s the hard disk applicable to the server Operation of any device that is not authorized by NEC is not guaranteed m s the hard disk properly installed Make sure to lock the hard disk with the lever on its handle The hard disk 1s not connected to the internal connector when it 1s not completely installed see Chapter 8 Fail to access the internal or external SCSI devices m s the SCSI device applicable to th
224. rotect switch that prevents the stored data from accidental erasure You can read data from a write protected floppy disk but you cannot save data into the floppy disk or format it It is recommended that you should write protect any floppy disk containing valuable data unless you are about to save data To write protect a 3 5 inch floppy disk use the write protect switch provided on its back Write Write disable enable m The floppy disk is a very delicate storage media Dust or thermal changes as well as operator s misconduct or sever failures may cause loss of data To avoid loss of data it is recommended that you should make a back up copy of your valuable data on a regular basis Make sure to make a back up copy of every floppy disk provided with the server 1 40 System Overview CD ROM Drive The server has a CD ROM drive that allows it to read data from a CD read only compact disk The CD ROM holds more data and operates faster a floppy disk 4a CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage S m Do not leave the tray ejected from the CD ROM drive Place a CD on the CD ROM drive in the following procedure 1 Confirm that the power of the server is on with the POWER SLEEP lamp being lit in green before placing the CD on the CD ROM drive 2 Press the Eject button on the front of the CD ROM
225. rovided with connectors for wide variety of peripheral devices on its front and rear The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices 4a CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details m Do not connect any interface cable with the power cord of the Express Server plugged to a power source m Do not use any unauthorized interface cable IMPORTANT Power off the server and a peripheral device before connection Connecting a powered peripheral device to the powered server will cause malfunctions and failures To connect a third party peripheral device or interface cable to the server consult with your service representative for availability of such a device or cable Some third party devices may not be used for the server The 100BASE TX IOBASE T connector and the serial port 2 connector of this server have the same shape Be careful not to connect a cable to a wrong connector To prevent wrong connection write LAN port on a tag and put the tag to the connector of the LAN cable that is to be connected to this server The total length of a cable including the connection cable in SCSI device 1s limited by the SCSI standard Ask your sales representative for details
226. s recommended to update the module on a regular basis If the configuration is correct but an error keeps occurring with the latest module contact your sale agent The server is not found on the network m Is the LAN cable connected Make sure to connect the LAN cable to the network port on the rear of the server Also make sure that the LAN cable to use conforms with the network interface standard a s BIOS configuration correct The internal LAN controller may be disabled with the BIOS setup utility of the server Check the setting with the BIOS setup utility lt Menus to check Advanced PCI Configuration Onboard NIC 1 Onboard NIC 2 gt m Have the protocol and service already configured nstall the distinctive network driver for the server Make sure that the protocol such as TCP IP and services are properly specified m s the transfer speed correct The internal LAN controller installed in the server in the standard configuration supports the transfer speed of 100 Mbps and 10 Mbps This transfer speed may be selected or changed on the OS However do not specify Auto Sense Specify a specific speed 100 or 10 instead m Have you update the system Windows NT gt If the network driver 1s installed after the OS installation has completed you must update the system to enable the function 6 20 Troubleshooting Problems with EXPRESSBUILDER When the server is not booted fr
227. s the onboard USB Disabled controller BIOS Factory set Onboard NIC 1 Onboard NIC 2 Submenu Option Parameter Description Your Setting Onboard NIC Enabled Enables or disables onboard LAN Disabled controller Embedded NIC Enabled Enables or disables onboard LAN ROM Disabled controller expansion ROM Factory set Onboard SCSI Submenu Option Parameter Descripon Your Setting Onboard SCSI Enabled Enables or disables onboard SCSI Disabled controller Onboard SCSI Enabled Enables or disables onboard SCSI ROM Disabled controller expansion ROM Factory set Onboard Video Submenu Your Setting Onboard Video Enabled Enables or disables onboard video Disabled controller Factory set Configuring Your System 3 15 Peripheral Configuration Select Peripheral Configuration on the Advanced menu to display the following screen Displayed only when the user password is set See the table below for setup options on the screen IMPORTANT Make sure to avoid any conflict in the interrupt requests or the base I O addresses If an assigned value is already used by another resource it appears in yellow Any yellow value must be re assigned 3 16 Configuring Your System Option Parameter Description Your Setting Serial Port 1 Disabled Used to configure the base I O Address 3F8 address for serial port 1 2F8 3E8 2E8
228. sages table Processor 2 DIMM 6 DIMM 3B DIMM 5 DIMM 2B DIMM 4 DIMM 1B DIMM 3 DIMM 3A DIMM 2 DIMM 2A DIMM 1 DIMM 1A _ St Processor 1 System CPU1 System cpu System Fan 1 Fan Fan 2 Fan Fan 3 NOTE Failed CPU or memory boards can be identified with the SETUP utility 6 10 Troubleshooting Beep Codes If an error occurs during the POST the server beeps indicating the type of error Each number indicates the number of short beeps and a hyphen indicates a pause For example the beep interval 1 5 2 2 indicates 1 beep pause 2 beeps pause 2 beeps pause and 3 beeps notifying that no processor is detected on the system board Beeps Error Recommended Action a 4 Refresh timer error Contact your service representative to replace the system board ee Ls Check if the DIMM cards are mounted correctly If the error still Base memory failure occurs when the check result is normal contact your service representative to replace the DIMM card or system board board system board Keyboard controller Check if the keyboard is connected correctly error Contact your service representative to replace the keyboard or system board interrupt error system board Peer aoe ener read write error board 9 ROM checksum error Contact your service representative to replace the system 10 Shutdown register board error BIOS disabled 1 5 1 1 FRB failure Contact your service
229. scriptions in this User s Guide If you find anything unclear see the online help or ask your sales representative 3 2 Configuring Your System Starting SETUP Utility Powering on the server starts POST Power On Self Test and displays its check results If the NEC logo is displayed press Esc After a few seconds the following message appears at bottom left on the screen Press lt F2 gt to enter SETUP Press F2 to start the SETUP utility and display its Main menu If you have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer proceed Power off the server NOTE The server is provided with two levels of password Administrator and User With the Administrator password you can view and change all system parameters With the User password system parameters available for viewing and changing are limited Configuring Your System 3 3 Description on On Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility Key functions are also listed at the bottom of the screen Indicates there are submenus Setup item menu Cursor T J Cursor gt and Enter Esc F1 F9 F10 Indicates the current menu Security Server Online
230. see the manuals provided with the disk array controller and disk expansion unit IMPORTANT A disk expansion unit is provided with no hard disk drives You need to purchase hard disk drives separately After connecting the disk expansion unit use the RAID configuration utility in the chip on the board to set the disk expansion unit in a disk array configuration RAIDO RAIDI RAIDS or RAIDO 1 The utility varies depending on the board For details on settings and the setting methods see the online document in the EXPRESSBUILDER CD ROM provided with the server or the manual provided with the board While a disk expansion unit is set in a disk array configuration you can use the Auto Rebuild feature of the disk array controller to restore data damaged if one of the hard disk drives installed in the disk expansion unit fails Replace the failing hard disk drive while the power is on Hot swapping 7 46 Upgrading Your System This page is intentionally left blank Appendix A Specifications CPU Type Intel Pentium Ill processor Intel Pentium Ill processor S Number of processors _ 1 Maximum 2 Memory ili Additional PCI 64 bit 1 slot slot Low Profile PCI 64 bit 1 slot External Menace 483 width x 44 height x 660 depth mm Weight Weight gt J44 kg Max Weight a eg Mag Power supply 100 to 120 VAC 10 200 to 240 VAC 10 50 60 Hz 1 340 VA 235 W Environmental 10to35 C eee require
231. select the device by T or 4 and then change the priority using or IMPORTANT m To start the EXPRESSBUILDER specify ATAPI CD ROM Drive to Ist Boot Device and Removable Devices to 2nd Boot Device m LAN port 1 and LAN port 2 are displayed with the same name LAN port 1 is determined according to priority after Load Setup Defaults is executed or factory set 4th Boot Device m For LAN device that does not boot with PXE specify Disabled for Advanced PCI Configuration Onboard NIC 1 Onboard NIC 2 and PCI slot containing optional LAN board Option Parameter Description Your Setting media device peewee reer egmrmee mme Drive ROM drive 3rd Boot Device Hard Drive Attempts to boot from a hard drive device 4th Boot Device Intel Boot Agent ver Attempts to boot from a network PXE en boot othBoot Device Intel Boot Agent ver Attempts to boot from a network PXE a boot Hard Disk Submenu Set the boot priority of hard disks being connected to the server The system searches for the boot device according to the order specified in this submenu and use the software to boot the system if found Move the cursor to select the device by T or J and then change the priority using or 1 Drive 1 or actual drive name Other bootable cards cover all the boot devices not 2 Other bootable cards reported to the system BIOS through BIOS Boot Specifi
232. sing a specific utility Upgrading Your System 7 9 13 Install the front bezel you removed in step 2 There are tabs on the left side of the front bezel Engage the tabs with the server frame install the front bezel and lock it with the security key 7 10 Upgrading Your System Removal Take the following steps to remove a hard disk drive NOTE If removing a failing hard disk drive confirm the slot in which the DISK lamp of the hard disk drive is amber before starting the removal DISK lamp 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Push the lever to unlock and put the handle down 4 Firmly hold the handle and hard disk drive and pull out the hard disk drive Upgrading Your System 7 11 5 If using the server with the hard disk drive removed install the dummy tray in the empty slot 6 Power on the server start the SETUP utility select Boot Hard Disk and set the boot priority in the submenu This operation is necessary because installing an additional hard disk drive clears the current setting of the boot priority 7 Install the front bezel you removed in step 2 7 12 Upgrading Your System When the hard disks are in the disk array configuration you can restore the state before an error using the auto rebuild feature that stores the data in the old hard disk into
233. sing the four screws removed earlier attach the tray to the drive Hard disk drive Drive carrier Positioning rail Screws 4 00OW gt 7 8 Upgrading Your System 10 Firmly hold the additional hard disk drive with the tray provided and handle and align it so that it engages the guide rails in the drive bay IMPORTANT m Push the hard disk drive until the handle hook butts to the frame m Carefully hold the hard disk drive with both hands 11 Slowly lift the handle The handle 1s locked when a click is heard IMPORTANT Be careful not to get your finger caught between the handle and tray NOTE Confirm that the handle is hooked to the frame when having inserted the hard disk drive 12 Power on the server start the SETUP utility select Boot Hard Disk and set the boot priority in the submenu This operation is necessary because installing an additional hard disk drive clears the current setting of the boot priority IMPORTANT m To add a hard disk during operation of the Global Array Manager GAM click the Scan Device key after about 90 seconds have passed from the installation of the hard disk If you click the Scan Device key after executing the Expand Array the added disk appears correctly m fa hard disk is added to the server operating in RAIDI by using the expand array feature the RAID is automatically changed to RAIDO 1 However it is not possible to set RAIDO 1 directly by u
234. speed up to 66 MHz m 32 bit memory addressing m 5 V 3 3 V signaling environment Burst transfers of up to 512 Mbps m 16 32 or 64 bit data transfers m Plug and Play ready m Parity enabled Video The system board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM that supports all standard IBM VGA modes The embedded SVGA video subsystem supports m Pixel resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D CRT and LCD monitors up to 100 Hz vertical refresh rate The server board supports disabling of the onboard video through the BIOS setup menu or when a plug in video card is installed in any of the PCI slots SCSI Controller The SCSI version of the server board includes an embedded Adaptec AIC 7899W controller providing dual Ultral60 Low Voltage Differential LVD SCSI channels The SCSI bus 1s terminated on the server board with active terminators that cannot be disabled The onboard device must always be at one end of the bus The device at the other end of the cable must also be terminated LVD devices generally do not have termination built in and need to have a termination source provided Non LVDs devices generally are terminated through a jumper or resistor pack on the device itself 1 18 System Overview Network Controller NOTE To ensure EMC product regulation compliance the system must be used with a shielded LAN cable The server board uses two Intel 82550PM Fast Ethernet Contro
235. supersede the information in this guide Device NEC SecuRAID 112 Mylex AcceleRAID 160 NEC SecuRAID 320 Mylex AcceleRAID 352 Adaptec 7899 Onboard Controller Intel PRO 100 LAN Card 1 Generated from the EXPRESSBUILDER CD Required only if RAID controller card is installed Required Diskette Mylex AcceleRAID 160 352 Drivers for SCO OpenServer Adaptec Ultra 160 Drivers for SCO OpenServer Intel PRO 100 Driver for SCO OpenServer 5 0 X Installing the Operating System 4 47 Preparation The following sections describe the necessary preparation procedures for installing SCO OpenServer 5 0 6 N CAUTION DOS Partitions MS DOS allows installation of multiple primary DOS partitions However SCO Open Systems Software allows only one primary DOS partition and one extended DOS partition on the boot drive If you install more than one primary and one extended DOS partition SCO Open Systems Software will be unable to access any DOS partition Checking System Configuration Before installing SCO make sure that your system configuration is correct Run the BIOS Setup Utility to check system configuration Refer to the Configuring Your System chapter of your User s Guide for more information on how to run these utilities Configuration Checklist Step Configuration Checklist Information File Server Name Record the file server name for this system File server name IP Address Assign
236. system Select Tools Select Off line Maintenance Utility Select System Information Management Set a floppy disk in the floppy disk drive Select Save Chapter 3 Configuring Your System This chapter describes the Basic Input Output System BIOS configuration When you install the server for the first time or install remove optional devices thoroughly read this chapter for better understanding and correct setups SYSTEM BIOS SETUP The SETUP utility 1s provided to make basic hardware configuration for the server This utility is pre installed in the flash memory of the server and ready to run The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions Thus you don t need to use the SETUP utility 1n most cases However you might wish to use the SETUP utility in the cases described below IMPORTANT m The SETUP utility is intended for system administrator use only m The SETUP utility allows you to set a password The server is provided with two levels of password Administrator and User With the Administrator password you can view and change all system parameters of the SETUP utility With the User password system parameters available for viewing and changing are limited m Do not set any password before installing the OS m The server contains the latest version of the SETUP utility Dialog boxes appear on your SETUP utility thus may differ from de
237. t The following describes each option on the Exit menu m Exit Saving Changes Select this option to save the current configuration data into the CMOS non volatile memory and exit the SETUP utility Select Yes to save the current configuration data into the CMOS non volatile memory and exit the SETUP utility The server will automatically restart the system m Exit Discarding Changes Select this option to discard the current configuration data and exit the SETUP utility Select Yes to discard the current configuration data and exit the SETUP utility and restart the server automatically Select No to return to Exit menu m Load Setup Defaults Select this option to resume all default values BIOS default values of the SETUP utility Select Yes to resume default values Select No to return to the Exit menu screen If you resumed the default values you need to change settings as described below to operate the system normally a Advanced Peripheral Configuration Legacy USB Support Disabled Boot Boot Device Priority ATPI CD ROM Drive 1st Boot Device a Boot Boot Device Priority Removable Drive 2nd Boot Device a Boot Hard Disk and set the boot priority 3 30 Configuring Your System m Load Custom Defaults Select this option and press Enter to load the custom defaults saved from previous Save Custom Defaults m Save Custom Defaults Select this option and press Enter
238. t 1 and attach a terminator to CPU slot 2 7 Reinstall all parts removed 7 30 Upgrading Your System 10 11 12 Power on the server and start SETUP to select menus Main Processor Settings gt Processor Retest Enabled see Chapter 3 Execute the system diagnostic program and verify its result as described in installation procedure Verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 6 Start SETUP and select Main Processor Settings Processor Retest Enabled to clear error information of removed CPU see Chapter 3 When you replaced a CPU select Main Processor Setting to verify that the ID and L2Cache of the additional CPU are defined normally see Chapter 3 Select Yes for Main Processor Settings Processor Retest This setting is required to change the hardware configuration data See Chapter 3 for details Upgrading Your System 7 31 PCI Board The server has two riser cards on the system board that allow installation of PCI boards Three PCI boards can be installed on each riser card Up to six PCI boards can be installed in total Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card IMPORTANT m The PCI board is extremely sensitive to static electricity Make sure to tou
239. t utility Dialog boxes appear on your SETUP utility thus may differ from descriptions in this User s Guide If you find anything unclear see the online help or ask your sales representative 3 32 Configuring Your System Procedure from Start up to Exit The following describes the procedure from starting to exiting the SCSISe ect utility For parameter descriptions see the section Parameters described later 1 Power on the Express server The following message appears while POST is in progress IMPORTANT The message appears for each additional SCSI controller Adaptec AIC 7899 SCSI BIOS V 2 55 c 1999 Adaptec Inc All Rights Reserved 4 4 4 Press Ctrl lt A gt for SCSISelect TM Utility gt 2 Press and hold Ctrl and A The SCSISelect utility starts and its Main menu appears 3 Select 01 06 A or 01 06 B in the Bus Device box with the cursor keys and press Enter DucclccccgR ew um uM II You have an AIC 7899 Bus Device Channel SCSI host adapter in your system Move 01 06 A the cursor to the bus device channel of 01 06 B the one to be configured and press lt Enter gt F5 Toggle color monochrome The system board is provided with two SCSI controller channels Channel B 01 06 B indicates the Ultra 160 m SCSI connector for hard disks and Channel A 01 06 A indicates the Wide Ultra 2 SCSI connector for 5 25 inch devices and external SCSI devices Select the device number in the
240. t be stored correctly Follow the procedure below to specify 1 Point to Settings in Start menu and click Control Panel The Control Panel dialog box appears 2 Double click System The System Properties dialog box appears Click Advanced 4 Click Startup and Recovery Enter the location to write the debug information in Dump File under Write Debugging Information e g Write the debug information to D drive with the file name MEMORY DMP D MEMORY DMP Installing the Operating System 4 17 IMPORTANT m Specify Kernel Memory Dump under Write debugging Information m Specify a drive where there is a free area greater than the size of the memory installed on the Express server 12MB m If the installed memory is increased the size of the debug information memory dump to be collected must be increased If the installed memory size 1s larger than 2GB the maximum size of the dump file is 2048MB The required amount of free space would be 2048MB 12MB Click Performance Options Click Change on the Virtual Memory dialog box 8 Modify Initial Size in the Paging File Size for Selected Drive box to a value larger than IRecommended Size and click Specify IMPORTANT m The above paging file size 1s necessary for collecting debug information memory dump If you set the initial value of paging file size smaller than the recommended value you may not be able to collect complete de
241. t disk provided by an adapter manufacturer 5 Insert the Windows 2000 OEM DISK diskette into the floppy drive and press Enter A list of mass storage devices is displayed 6 Select the RAID disk array controller installed in your server from the list of mass storage devices 7 Follow the messages on the screen to continue to install IMPORTANT Please consult the Microsoft Windows 2000 Installation Guide for more extensive installation procedures For LAN adapter driver installation see Installing LAN Adapter Drivers later in this appendix 8 After installing Windows 2000 logon to the system using the administrator account or other account which is a member of the Administrator s group Installing and Configuring Windows 2000 and Windows NT 4 0 C 5 Insert the EXPRESSBUILDER CD and run the Windows 2000 NEC Update Module for the Express5800 120Rb 1 Server IMPORTANT If you change the configuration of the system by adding or removing hardware or operating system software components or repair the system you must run the Windows 2000 NEC Update Module again Installing LAN Adapters The following section includes special driver installation instructions for the Intel PRO 100 LAN adapter used in your system Driver Installation for the Intel PRO 100 LAN Adapter The PRO 100 driver is initially installed during the installation of Windows 2000 and upgraded when you run the Windows 2000 NEC Update Modu
242. t server unit into a standard EIA 19 inch rack cabinet This subsection also describes the removal procedures for the rack mount server unit from the 19 inch rack cabinet these instructions may result in death or serious personal injury S Observe the following instructions to safely use the server Failure to follow m Do not use the server in any unauthorized place m Do not connect the ground line to a gas pipe S A Observe the following instructions to safely use the server Failure to follow these instructions may cause a fire personal injury or property damage AN Do not carry or install the server by a single person only Do not install the server where the load may be concentrated on a specific point Do not install any component on the server by a single person only Do not pull a device out of the rack if the rack is unstable Do not leave more than one device pulled out from the rack Do not exceed the power rate of the wiring Setting Up Your System 2 7 Restricted Access Location The server can be installed in a Restricted Access Location and mounted above non combustible material ESD Precaution Electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage
243. t the passwords however you may want clear them The following describes how to clear these passwords You can also use the following procedure to clear the CMOS data in the server IMPORTANT Clearing the CMOS data resumes the factory set configuration data After clearing the CMOS contents change the setting as shown below This setting is necessary for operating the server correctly m Select Advanced Peripheral Configuration Legacy USB Support Disabled m Select Boot Boot Device Priority ATAPI CD ROM Drive 1st Boot Device m Select Boot Boot Device Priority Removable Drive 2nd Boot Device m Select Boot Hard Disk and set the boot order To clear passwords or the CMOS data use the jumper switch on the system board of the server The following figure illustrates the jumper switch location IMPORTANT Do not change any other switch settings Any change may cause the server to fail or malfunction Lu BMC CMOS PSWD R WP Clear Clear Boot contents The figure shows the factory set Clears the password Clears the CMOS contents 3 42 Configuring Your System The following describe the clearing procedure A WARNING Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury See Using This Guide for details m Do not disassemble repair or alter the server
244. tem Hardware menu of the BIOS setup utility SETUP See Chapter 3 1 24 System Overview SYSTEM SECURITY To help prevent unauthorized entry or use of the system the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch Security with Mechanical Locks and Monitoring To unlock the bezel insert the key in the lock and turn the lock counterclockwise until it stops about a quarter turn The bezel is now unlocked and can be opened again To lock the bezel insert the key in the lock Turn the lock clockwise until it stops about a quarter turn The bezel 1s now locked and cannot be opened Software Locks via the BIOS Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled you can access the system only after you enter the correct password s For example m Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120 minutes m Set and enable a supervisor password m Set and enable a user password m Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches m Activate a hot key combination to enter secure mode quickly m Disable writing to the diskette drive when secure mode is set m Disable
245. tems on additional system drives Installing the Operating System 4 57 Installing the Intel PRO 100 LAN Card Driver from a Diskette The driver for the Intel PRO 100 LAN card is generated from the EXPRESS BUILDER CD To load an Intel PRO 100 LAN card driver insert the Intel PRO 100 Driver diskette into your disk drive and logon to the SCO Open Server graphical interface Use the following procedure to install the driver 1 Select the Software Manager icon from the Main Menu display 2 Within the menu bar click on Software A pull down menu displays 3 Select Install New A dialog box displays asking if you are installing the driver from the host system or another host Highlight the host system in which the driver media is installed and press ENTER click on Continue A dialog box displays asking for the media device used for this installation Select the media device usually the floppy diskette drive and press ENTER click on Continue A dialog box displays the driver s read from the media Select the appropriate driver and press ENTER click on Full A dialog box appears Please use netconfig to configure network software press return to continue Press ENTER A message dialog box displays indicating Installation complete Press ENTER or select OK The Software Manager displays the loaded driver select Exit from the Host pull down menu Configuring the Intel PRO 100 LAN Card pe o e Ur uw o qu um
246. the CD ROM Troubleshooting 6 27 Problems with Configuration Diskette Creator lt Common to Windows 2000 Windows NT 4 0 gt The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information m Ifthe specified number of colors is fewer than 256 in the display setting the bit map 1s not displayed correctly but the setup information can be displayed correctly lt Windows 2000 gt The Point to Point tunneling protocol cannot be set m The protocol is not supported at present After installation set the protocol through Control Panel In this case rebooting is not necessary The details of a network adapter cannot be set Configuration Diskette Creator is unable to set the details of network adapters Start Windows 2000 and set the details through Control Panel lt Windows NT 4 0 gt Resolution cannot be set during setting of setup information m When completing installation of Windows NT 4 0 set resolution through Control Panel More than one network board is connected during setting of setup information but TCP IP cannot be set for each network m Perform the installation procedure during DHCP setting To create a temporary IP configuration perform the installation procedure during DHCP setting and then set TCP IP again through Control Panel 6 28 Troubleshooting COLLECTING EVENT LOG This section describes on how to collect the log of various events that
247. the hardware configuration data See Chapter 3 for details 12 Start the BIOS configuration utility in the installed card and set up the card Presence absence of the utility and the start and operation methods depend on the card For details see the manual provided with the card If a PCI board e g a disk array controller SCSI controller or LAN card with a bootable device connected 1s additionally installed the boot priority is changed to the default After the additional installation start the BIOS setup utility select Boot Boot Device Priority and set the new boot priority See Chapter 3 Removal Remove a PCI board in reverse order of the installation steps After the removal start the BIOS setup utility select Boot Boot Device Priority and set the new boot priority See Chapter 3 Upgrading Your System 7 37 Disk Array Controller Board The disk array controller board 1s an optional PCI board provided to improve data reliability Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration IMPORTANT The disk array controller board is extremely sensitive to static electricity Make sure to touch the metal frame of the Server to discharge static electricity from your body before handling the disk array controller board Do not touch the disk array controller board termina
248. the keyboard and or mouse but only the supervisor password will allow Setup to be changed To disable a password change it to a blank entry or press CTRL D in the Change Password menu of the Supervisor Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapter 3 Feature Control access to the system other than BIOS Setup set user password Boot without keyboard Specify the boot sequence System Overview 1 27 Description To control access to using the system set a user password and enable it through Setup To disable a password change it to a blank entry or press CTRL D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapter 3 The system can boot with or without a keyboard During POST before the system completes the boot sequence the BIOS automatically detects and tests the keyboard if it is present and displays a message The sequence that you specify in setup will determine the boot order If secure mode is enabled a user password is set then you will be prompted for a password before the server fully boots If secure mode is enabled and the Secure Boot Mode option is also enabled the server will fully boot but will require a password before accepting any keyboard or
249. the length of 1 inch 25 mm or longer AN A 25 mm or longer x Troubleshooting 6 33 Backup IPMI Information This section describes on how to collect IPMI information To collect the information ESMPRO Agent must be installed 1 Select Program gt ESMPRO Agent ESRAS Utility from the Start pop up menu The ESRAS Utility window appears Select Latest Information from the Tree View to collect the information of local computer If the data is displayed it means the data is collected normally Click Backup Current IPMI Information from the File menu Confirm the computer name to backup the information Specify the backup file name to save and the location to save it and click Backup 6 34 Troubleshooting RECOVERY FOR Windows 2000 Windows NT SYSTEM If any file necessary for running the OS is damaged use the following procedures to recover the system IMPORTANT m After recovering the system see Updating the System in Chapter 4 and be sure to update the system Also on Windows 2000 you need to update all the drivers after the system update For more information see Installing and Setting Device Drivers in Chapter 4 m Concerning Windows NT 4 0 in case you updated the system be sure to update the recovery information also which will be the base of system recovery For more information on how to update the recovery information see Updating System Recovery Information in Chapter 4
250. tion it is important to read the NetWare READ ME files and related documentation provided by Novell amp r Note Read the oystem Release Notes for the latest system information before attempting to install the Novell NetWare Network Operating System on your system Required Diskettes The drivers required for the devices listed in the table below are located on the EXPRESSBUILDER CD To create the required diskettes perform Custom Setup on the EXPRESSBUILDER CD N CAUTION When creating the required diskettes from the EXPRESSBUILDER CD make sure you use the drivers required for the devices on your specific system Supported Device Required Diskette AIC7899 Onboard Controller NetWare OEM Disk for 120Rb 1 NEC SecuRAID 112 Mylex AcceleRAID 160 NEC SecuRAID 320 Mylex AcceleRAID 352 Intel PRO 100 LAN Card Generated from the NEC EXPRESSBUILDER CDROM Installation Assumption The installation and configuration instructions in this chapter assume the following m You will be installing not updating the Novell NetWare 5 0 Network Operating System from the CD ROM media Installing the Operating System 4 39 Preparation The following sections describe the necessary preparation procedures for installing and configuring Novell NetWare v5 0 Configuring RAID If you have a disk array controller preinstalled on your system it was preconfigured at the factory Refer to your system s User s G
251. to save the current configuration data as custom defaults When the configuration is saved the Load Custom Defaults menu appears m Discard Changes Select this option to discard any changes made to BIOS settings and restore the previous settings Select Yes to discard the current settings Configuring Your System 3 31 SCSI BIOS SCSISelect The SCSISelect utility 1s provided to configure the SCSI controller on the system board or the SCSI controller on an optional board This utility may be started with a simple key operation while POST is in progress and requires no specific start up disk Using SCSISelect Utility Use the SCSISe ect utility mainly to set the transfer speed of connected SCSI devices The SCSI devices include those installed in the 5 25 inch device bays and backup devices such as an external DAT and MO but not hard disks IMPORTANT SCSI configuration must be made on a per SCSI controller basis with a utility The server contains one SCSI controller When you added optional SCSI controllers you need to make configuration for each SCSI controller in addition to the standard internal SCSI controller Some additional SCSI controllers may require a different utility to make changes to the configuration Configuring SCSI Controller on System Board The following describes configuration for the SCSI controller on the system board of the server IMPORTANT The server contains the latest version of the SCSISe ec
252. uide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User s Manual for additional information on this option card If you need to change the RAID level from the factory setting you must change the setting before installing the operating system Configuration Checklist Certain configuration information must be available before loading the Novell NetWare v5 0 Network Operating System The following table is a checklist that helps you identify the information you need You may need to ask your Network Administrator for some of the information 4 40 Installing the Operating System Configuration Checklist Step Information File Server Name Record the file server name for this system File server name IPX Internal Network Number Record the IPX Internal Network Number for this system For more information about IPX Internal Network Numbers see IPX Internal Network Numbering in the Novell Concepts manual IPX Internal network Number Country Code and corresponding Code Page Choose the Country Code and corresponding Code Page from the following selections Circle one Country Code and one of the corresponding Code Pages Country Code Code Page 1 United States 001 1 United States English 437 2 Multilingual 850 2 French Canada 002 1 United States English 437 2 French Canadian 863 3 Latin America 003 1 United States English 437 2 Multilingua
253. uk M Dun A First B t SESI TD discitur buts eram duausxvin quau gen M Li Ned sara arae aaea O Options Listed Below Have NO EFFECT if MULTI LUN Support Is Disabled Boot LUN Number The following table lists submenu items available parameters and descriptions Boot Channel A First Select A First B First Boot SCSI ID 0 15 Select 0 Boot LUN Number 0 7 Select O Factory set a SCSI Device Configuration Move the cursor onto SCSI Device Configuration and press Enter to display the following submenu 3 36 Configuring Your System SCSI Device Configuration SCSI Device ID 0 1 2 3 4 5 6 7 Sync Transfer Rate MB Sec 160 160 160 160 160 160 160 160 Initiate Wide Negotiation Yes Yes Yes Yes Yes Yes Yes Yes Enable Disconnection Yes Yes Yes Yes Yes Yes Yes Yes Send Start Unit Command Yes Yes Yes Yes Yes Yes Yes Yes Options Listed Below Have NO EFFECT if the BIOS is Disabled Enable Write Back Cache NC NC NC NC NC NC NC NC BIOS Multiple LUN Support No No No No No No No No Include in BIOS Scan Yes Yes Yes Yes Yes Yes Yes Yes SCSI Device ID 8 9 10 11 12 13 14 15 Sync Transfer Rate MB Sec 160 160 160 160 160 160 160 160 Initiate Wide Negotiation Yes Yes Yes Yes Yes Yes Yes Yes Enable Disconnection Yes Yes Yes Yes Yes Yes Yes Yes Send St
254. up can apply Service Pack 5 or later on the system If you want to apply Service Pack older than Version 5 select Do not Apply in Apply Service Pack item when creating the Setup File to setup the system and perform the System Update described later After completing Express Setup see Setup for Problem Resolution described later to configure your system to facilitate problem resolution and recovery If more than one network adapter is connected specify the IP address for each adapter after starting OS Magnetic Optical MO Device If you specify the file system as NTFS with a MO Device connected during the installation the file system will not be converted normally In this case Disconnect MO Device and restart the installation from the beginning Installing the Operating System 4 23 Disk Configuration m Disk Administrator may display an area labeled EISA Utility This area is a maintenance partition which contains configuration information and utilities Do not delete this area m Others If you want to install Windows NT 4 0 on a volume that has been mirrored using Disk Management you must invalidate the mirror before re installing the system on a basic disk and reconfigure the mirror after the installation has completed Management of a mirror volume can be performed from Disk Management under Computer Management NOTE Management of a mirrored volume is performed from the Fault Tolerance menu
255. upplied to the server and HUB and the connection is correct LINK the lamp is lit green The lamp turns green and flashes while the network port is transmitting receiving data ACT If the lamp does not light in the LINK state check if the network cable is connected correctly If the lamp still does not light when everything looks normal the network LAN controller may be faulty In this case contact your service representative m Speed lamps Each Speed lamp indicates that the communication mode of the standard network port of the server is activated with the network interface of 100BASE TX or IOBASE T When the lamp is lit amber it indicates that the communication mode is activated with 1IO0BASE TX When it is off it indicates that the communication mode is activated with IOBASE T 1 14 System Overview STANDARD FEATURES High performance m Intel Pentium IIl Processor 1GHz 1 26GHz S B High speed 100BASE TX 10BASE T interface 100Mbps 10Mbps supported B High speed disk access Ultra160 SCSI x 2 B High speed memory access 133MHz ECC registered PC 133 compliant 72 bit 68 pin 3 3V 000 0 0 o A High reliability B Memory monitoring feature 1 bit error correction 2 bit error detection CPU memory degradation feature logical isolation of a failed device Bus parity error detection Temperature detection Error notification Internal fan monitoring feature Internal voltage monitoring featur
256. uring system operation Especially take note on whether any alert is reported to ESMPRO Manager on the Management PC Check whether any alert is reported on the Joint Operation Window Viewer Data Viewer or Alert Viewer of ESMPRO Manager Example Operation Window Head_Office comm1 Zle Edt Yew Tools Options Helo F Operation Window USA comm1 Bile Edit View Tools Options Eelp i lelea xps le al wl z i My Community corrmt m NefWareServel amp j elelee xe n males ve My Communiy comm HE nterret E e U3A amp lik Seatle mia mia actory WM 3rancht lak Sen Francisco mli Sal Lake Cty alak Los Angels ila New York a Jik Miemi fl JAPAN Ha EC is ri NetWereServer 1 i DA 2nd_Development_Division NEC ESMPRO Manager s Operation Window 2nd_Development_Division comm1 AlertViewer Ele Est View Tools Ortions Help File Edit View Tools Help lel xe s salas vel iol ajj amp i My Cormunity comm1 EB Intemet Severity All Component All Blt USA lik Seatle 3 8l Head Office YziSecurity mgr I99H27 I99H27 140 0 0 27 02 14 2000 03 09 PM las Stafi lot State teAsecurity mgr I99H27 I99H27 140 0 0 27 02 14 2000 02 34 PM eas Managers IW eventlog TeAserver Re
257. vice will be displayed at the first logon If you selected Apply on Apply Service Pack at Basic Information follow the procedure below 1 When prompted take the Windows 2000 CD out of CD ROM drive then click OK 2 When prompted insert the Windows 2000 Service Pack into the CD ROM drive and then click OK Windows 2000 and any specified applications will be installed automatically and the local administrator will be automatically logged on to the system Express Setup has now completed Install and configure the device drivers as described in the following section Installing the Operating System 4 13 Installing and Configuring Device Drivers Follow these steps to install and configure the device drivers Network Driver Specify the details of network driver The standard network drivers will be installed automatically but the link speed and Duplex mode need to be specified manually For each network controller 1 5 6 Click Start menu and click Network and Dial Up Connection The Network and Dial Up Connection dialog box appears Right click Local Area Connection and click Properties from pop up menu The Local Area Connection Properties dialog box appears Click Configure The property dialog box for network adapter appears Click Advanced and specify the same Link Speed amp Duplex value as specified for HUB Click OK on the property dialog box for network adapter Click
258. wer on Powering on the server automatically starts the self diagnostic program POST Power On Self Test When the POST detects any error it displays an error message and its error code on the display unit Follow the table below to troubleshoot such errors However even when there is no hardware failure use of the keyboard or mouse at the following events causes POST to assume a keyboard controller error and stop processing m Immediately after the server is powered m Immediately after the system is rebooted in response to a keyboard instruction simultaneous key entry of Ctrl Alt Delete m Immediately after the system is rebooted in response to an OS instruction m During hardware initialization following restart of POST When POST detects a hardware failure due to any of the above reasons restart the server If the same error message reappears you may assume there is no hardware error To ensure normal server operation make sure you follow the following restrictions m Do not make any keyboard entry or use the mouse before the memory size appears on the screen following the server power on m Do not make any keyboard entry or use the mouse before the start up message of the SCSI Configuration Utility appears on the screen following the server reboot IMPORTANT Note the on screen message before contacting your service representative The alarm indication 1s a great help for system maintenance Troubleshooting 6 5 POST
259. will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors 4 Glossary EMP The Emergency Management Port EMP provides an interface to the console manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can
260. x for network adapter appears Click Advanced and specify the same Link Speed amp Duplex value as specified for HUB Click OK on the Intel R PROSet II dialog box for network adapter Click OK on the Network dialog box Also add or delete any protocols and services as required You can perform these actions from the Network dialog box Click Protocol to display the window to specify the protocols Graphic Accelerator Driver IMPORTANT Use Windows NT 4 0 Service Pack Insert the EXPRESSBUILDER CD into CD ROM drive When the EXPRESSBUILDER window opens click on Drivers amp Utilities in the EB toolbar Select ATI then click on Rage XL Driver for Windows NT Follow the prompts and messages to complete the installation 4 30 Installing the Operating System Adapter Fault Tolerance AFT Adaptive Load Balancing ALB Setup Adapter Fault Tolerance AFT is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails Adapter Load Balancing ALB is a feature that creates a team containing more than one adapter that enhances through put by balancing the load across the adapters which are team members This feature includes AFT feature If you want to utilize AFT ALB feature follow the procedure below to setup DU pL SS IMPORTANT m To utilize AFT ALB you have to apply Service Pack 5 or late
261. y Upgrading Your System 7 19 Installation Install a DIMM in the following procedure IMPORTANT The server supports DIMMs of only the low profile type 30 mm 1 2 inches in height It does not support DIMMs exceeding the specified height See the section Preparing for Installation and Removal described earlier to prepare Pull out the server from the rack Open the top cover m X D I Remove the DIMM cover from the socket into which you are going to install a DIMM Open the levers at both ends of the socket The cover is released from the socket IMPORTANT Keep the removed DIMM cover for future use 5 Pushthe DIMM straight into the socket NOTE Make sure of the orientation of the DIMM Each DIMM has a slit on the terminal side for preventing wrong insertion The levers automatically close when the DIMM is inserted into the socket Key slot 7 20 Upgrading Your System 10 Install the components you removed in steps to 3 Power on the server and verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 6 Start the SETUP and select Advanced Memory Configuration to verify that the installed DIMM shows the status Installed See Chapter 3 or details Select Yes for Reset Config Data on the Advanced menu This setting is required to change the hardware configuration data See Chapter 3
262. ystem from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it M to evaporate before powering on the system 9 Keep the system away from dust sand and dirt G Chapter 1 System Overview This chapter provides information that you should familiarize yourself with before using the server It includes names and functions of the components and features of the server 1 2 System Overview OVERVIEW Your server is a modular multiprocessing server based on the Intel Pentium III microprocessors It is a solid performer and offers the latest technology The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc Your server is a rack mount system that conveniently installs into a standard EJA 19 inch rack assembly Your server includes a 3 5 inch diskette drive a CD ROM drive and three hot swap SCSI hard disk dr

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