NEC DTerm Series E Telephones User's Manual
Contents
1. 4 2000IVS 8 REINER 25 TERM SERIES Telephones USER GUIDE 2 2 DISCLAIMER CORPORATION RESERVES THE RIGHT TO CHANGE THE SPECIRCATIONS FUNCTIONS OR FEATURES AT ANY TIME WITHOUT NOTICE CORPORATION HAS PREPARED THIS DOCUMENT FOR USE BY IIS EMPLOYEES AND CUSTOMERS THE INFORMATION CONTAINED HEREIN IS THE PROPERTY OF NEC CORPORATION AND SHALL NOT BE REPRODUCED WITHOUT PROIOR WIRTEEN APPROVAL FROM NEC 1997 NEC CorPoranion TABLE OF CONTENTS Keys AND Lames 2 Sort Kers 4 Terminar Wine Feature Ker 7 Set Camp ON Transrer MetHoo 21 AN Oursot Cau 9 Cau 2 To AN INTERNAL Cau 9 Cau Parx System 23 UNE APPEARANCE 10 Cau 24 To Onicmare a Cau Us Burons 10 Cau Descr 24 AUTOMATI RETURN n Line QUEUEING 25 Omcinare A Sere Queunc 25 Sranon 12 Execunve Overrine 26 Account Cove 12 Last Numaer Renar 26 Forceo Account 3 Cau FonwARDING Au Caus 27 13 Cau FonwARDING Busy 28 Voice First 13 ANSWER OnciNAnNG Cau 14 FORWARDING DESTNADON 30 To Answer A Voice Cau Hanns Free 14 To Save AND REPEAT A Nu2. hang up or wait for answer CONFERENCE DE With call in progress ask party to hold Press Transfer receive interrupted dial tone Dial desired number After call is answered press Conf Conf LED lights Three way confer MEN ence is established lf one party hangs up other two remain connected Conf LED goes out TO ESTABLISH A BROKER CALL While engaged in a call and wishing to consult a third party press Transfer Caller is automatically placed on hold Dial desired party to consult Press Transfer to return to original caller Third party is automatically placed on hold Repeated depression of the Transfer button allows you to alternate between calls NOTE The display indicates connected station outside line at any given time CALL BACK STATION Lift handset or press Speaker Dial desired station number and receive busy tone or ring back tone Press Bock or dial 2 and receive service set tone Restore handset When busy station becomes idle or the station that did not answer initiates or answers a call accesses a feature and then becomes idle the setting station is alerted by ring and flashing LED TO ANSWER A CAMPED ON CALL DIDI While engaged in a call receive the camp on indication one short tone burst Answer LED flashes Press Answer Call in progress is placed on hold Connection to camped on call i
3. Hears burst of tone Answer key flashes ACD display indicates Option 1 Boss presses Answer and converses with secretary Outside line is placed on hold Secretary hangs up Boss is connected to Outside line Boss can alternate between the two parties by pressing Answer Option 2 Boss does not respond to burst of tone secretary presses Transfer key Secretary is connected to Outside line Option 3 Boss presses Answer and converses with Secretary Outside line is placed on hold Secretary is return to Outside line DO NOT DISTURB Press Speaker sm Receive dial tone Press DND or dial DND access code LED lights 71 Press DND LED goes out To CANCEL Press Speaker Receive dial tone TIMED REMINDER Example Station 2000 wants to be reminded of 9 00 a m meeting To ser Press Speaker Press Timed Reminder key or dial Timed set 0900 day you will receive a Reminder access cod Dial the desired reminder time in military format receive set tone At 9 00 a m on the reminder call Upon a music source if available To CANCEL Press Speaker Receive dial tone Press Timed Reminder key and or dial Timed Reminder access code Receive set tone Press Speaker key PRIVACY RELEASE Example Station is engaged in a conversation and allows 07 Station A to enter the call in progress Station 2000 w
4. After preprogrammed time Automatic Recall is initiated Visual and audible signal rapid flash and ring burst is sent to station that placed call on hold NOTE 2 Hold shows as a flashing green LED on your phane The same line on other phones shows asa flashing red LED Recall shows as flashing green LED on your phone and flashing red LED other phones with the same line TO PLACE A CALL ON EXCLUSIVE HOLD d nte Press Hold twice Line appearance indicates interrupted wink NOTE lf held line appears on other stations LED remains steadily lit red To RETRIEVE Lift handset or press Speaker Press held line Use handset to converse NOTE Only D that set Exclusive Hold option can retrieve the call UNANSWERED After preprogrammed time Automatic Recall is initiated Visual and audible signal rapid flash and ring burst is sent to station which placed call on Exclusive Hold Recall shows as a flashing green LED on your phone and solid red on other phones with same line NOTE Exclusive Hold excludes any other phone from picking up your held call Exclusive Hold shows as a flashing green LED on your phone The same line on other phones appears as a solid red LED TO TRANSFER A CALL conversing ask party to hold Press Transfer Receive interrupted dial tone Dial destination stations extension
5. operation LED Some function keys have a built in Light Emitting Diode LED that lights or flashes according to the activity of that function key MIC Lamp Lamp displays the status of the built in microphone used for hands free operation Feature Key Actives Feature 1 Turns microphone on or off Feature 3 Selects ringer tone Feature 4 Adjusts transmission level Feature 0 Activates ringer dependent System Programing TERMINAL SETUP WITH THE FEATURE KEY The MIC lamp shows the status of the built in microphone To change microphone status Press Feature and 1 to turn the microphone from on to off or from off to on TO SELECT RINGER TONE 077 Series E has 3 kinds of ringer tones that you can select Press The LCD displays the selected tone number 0 1 3 Tone No FREQUENCY MODULATION Hz He 1 480 606 16 2 480 606 8 1285 1024 16 ADJUST RINGER TONE NOTE Access to feature is based on data assignment Press fere and O ers Ringer activates 9 Press 3 The LCD displays the selected tone number n 1 3 Press 3 Next tone is selected TO PRESET RINGER VOLUME NOTE Access to feature is based on data assignment Press Feature and 0 Ringer activates Press Aor Key Ringer volume decreases or increases Press Feature Key to stop ringing ADJUST TRANSMISSION RECEIVING VOLU
6. ME DugiNG cau Press Feature and 4 The Transmit Volume increases Press Feature and 4 again Transmit Volume returns to normal Press Aor V Receive Volume decreases or increases TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY Lift handset or press Speaker key receive extension dial tone Dial the outside line access code e g 9 Dial desired telephone number Use handset or MIC to converse TO ORIGINATE AN INTERNAL CALL Lift handset or press Speaker key Receive extension dial tone Dial desired station number Use handset or MIC to converse OUTSIDE LINE APPEARANCE To ORIGINATE Press the Outside Line Appeoronce key Lift handset or press Speaker receive Outside Line distant PBX dial tone Dial the desired number To ANSWER Press the flashing tine Appeoronee key ringing and flashing LED alert user to incoming call Lift handset or press Speaker Speak with incoming party 21 ORIGINATE A CALL USING ONE TOUCH BUTTONS NOTE With DTP 32D Press desired Speed Call button press Speaker and Speed Coll PROGRAM NOTE Available only on D stations with speed calling keys Press Conf button Conf flashes Press desired One Touch button Speaker button LED lights steady Enter desired station number feature code outside access code a
7. all Voice Call alert tone is heard Press AICM lift handset or press Speaker MANU AL INTERCOM NOTE Access to feature is based on data assignment To INMATE Gd peny Life handset press Speoker press key tone burst is sent Each press of key sends tone burst To ANSWER MICM key flashes indicating an incom ing call Tone burst is heard Press handset or press Speaker LED lights solid green lf called station is engaged in a non intercom call the station may press MICM after placing original caller on hold with Hold key DIAL INTERCOM NOTE Access to feature is based on data assignment To INMATE Lift handset or press Speaker key Press key Dial desired single digit intercom station number 0 9 Tone burst is sent Press 1 to change to ring tone signal To ANSWER LED lights solid green indicating an incoming intercom Tone burst ring tone is heard Press Lift handset or press Speaker LCD shows solid green TO PLACE A CALL ON HOLD Press Hold Held line wink 5 flashes NOTE If held line appears on ather D stations the associated LED flashes red slowly To RETRIEVE Lift handset or press Speaker Press held line Use handset to converse NOTE Any station with this line appearance retrieve the 17 UNANSWERED
8. eceive extension dial tone Press or dial Call Forward All access code Display indicates destination number of call forward To CANCEL Press Speaker Receive extension dial tone Press FD A plus or dial Call Forwarding cancel code Receive service set tone LED goes out at your station Press Speaker CALL FORWARDING 4 4 To str Press Speaker Receive extension dial tone Press FDB or dial Call Forwarding Busy access code Receive special dial tone Dial destination station or external telephone number Wait for service set tone LED lights at your station if FDB key was used Press Speaker Forwarding B E y is set BUSY To verry with DispLay D Press Speaker Receive extension Dial Tone Press 8 or dial Call Forwarding Busy access code Destin Display indicates destination E number of call forward To CANCEL Press Speaker Receive extension dial tone service set tone LED goes Press FD plus or dial Call Forwarding Busy cancel code Receive t at your station Press Speaker Call Forwarding is cancelled CALL FORWARDING NO ANSWER To set Press Speaker Receive extension dial tone Press or dial Call Forwarding No Answer access code Receive special dial tone Dial destination station or external telephone number Wait for serv
9. hile engaged in conversation presses Conf key Conf key flashes Station 2001 lifts handset or presses Speaker Station 2001 presses the line appearance of Station 2000 three way conference is established RETURN MESSAGE elio ori SCHEDULE desc liar time m l2 or 3 dial NOTE With Display Dr monthand day Example Allows station user to register a return schedule June 2420624 when leaving the office and have the schedule display on the calling D LCD Receive dial tone Press Speaker To ser Station Speaker Receive dial tone Toca Press Speake Dial Return Schedule access code re r aa Receive dial tone Dial the number corresponding to desired message Da MESSAGE Dial Return Message schedule cancel code E PK HE Receive set tone 1 HH MM 2 AWAY BACK Press Speaker 3 VACATION MM DD NOTE Access to feature is based on data assignment NAME DISPLAY NOTE Display D A name with up to 8 characters can be entered to display the name on other D telephones when making a Press Speaker Receive dial tone Dial the Name Assignment access code and receive special dial tone Using the keypad depress the key with the desired letter to display the first letter on the key The display will indicate the numerical designation Subsequent depressions will advance through the letters on that key The f
10. ice set tone LED lights at your station if key was used Press Speaker set Call Forwarding No Answer is set To veriry with D Press Speaker Receive extension dial tone Press FON or dial Call Forwarding No Answer access code Display indicates destination number of call forward NOTE 1 Call Forwarding for Busy and No Answer may be combined depending upon system programming CALL FORWARDING DESTINATION Press Speaker Receive dial tone Press FD DS or dial Call Forwarding Destination access code Receive special dial tone Dial station number to be forwarded to this line Wait for service set tone To CANCEL Press Speoker Receive dial tone Press FD DC or dial Call Forwarding Destination cancel code Press Speaker Call Forwarding Destination is cancelled Dial station number to cancel TO SAVE AND REPEAT A NUMBER To save Press Speaker Dial desired telephone number Press S amp R Dialed number is now stored S amp RLED lights To REPEAT Press Speaker Press 5 amp 8 D automatically redials the programmed number e SR automatically cancelled LED goes out NOTE ll saved number is busy or no answer gain press S amp R before hanging up INTERNAL ZONE PAGING WITH MEET ME PAGE This allows a system user to page over built in speaker of D te
11. inating Call Using Speed Calling Individual Originating a Call Using One touch Buttons Outside Call Origination Outside Line Appearance Outside Line Queuing 16 16 n 10 25 Privacy Release R Return Message Schedule 5 Saving and Repeating a Number Soft Key T Terminal Setup Functions Timed Reminder Timed Queuing Transferring A Voice Voice Call Hands Free Answering Voice First Tone First 36 25 19 4 15 QUICK ja ge gss a dja uls HELP EXIT LCD Call Indicator Lamp FEATURE RECALL CONF Conference Flexible Line REDIAL 4 f Feature Keys RedialSpee Programmable by 4 Sateen iia Y administrator 7 PROGRAMMABLE KEYS One Touch Speed Dial Feature Keys Programmable by user HOLD c R MIC Microphone Lamp TRANSFER NEAX ond I are regstered trademarks NEC Corporation NEC 97 For more information contact America Inc Group 1555 Walnut Lane ivng Texas 75038 3796 1 800 TEAM NEC 151977
12. iver Volume Press key during conversation Ringer Volume Press key during ringing PROGRAMMABLE KEYS These are examples of D7 features available by pressing the programmable keys Keys must be programmed by the telephone system administrator AICM Automatic Intercom Press key to activate Automatic Intercom Call Back Press key to activate DICM Dial Intercom Press key to activate Dial Intercom DND Do Not Disturb Press key to activate or cancel Privacy feature FD A Call Forwarding All Calls Press key to activate verify or cancel Call Forwarding Calls feature FD B Call Forwarding Busy Press key to activate verify or cancel Call Forwarding Busy feature FD N Call Forwarding No Answer Press key to activate verify cancel Call Forwarding No Answer feature FD DS Call Forwarding Destination Set Press key to activate Call Forwarding Destination FD DC Forward Destination Cancel Press key to deactivate Call Forwarding Destination MICM Manual Intercom Press key to activate Manual Intercom S amp R Save and Repeat Press key to store a number or redial a stored number SECONDARY APPEARANCE Subline extension key other than the primary extension Sort Keys Factory ASSIGNED FEATURES Headset Press the Soft Key below Headset to activate or deactivate Headset operation Mic Microphone Press the Soft Key bel
13. man 30 AuroMAnC Intercom 15 Zone PAGING With MEET ME 3 MANUAL INTERCOM 15 Boss Secretary CALUNG 32 Diar Intercom 16 Boss Secretary Overnne 33 To Pact Cau How 17 Do Nor 34 To Prace Exausivt How 18 REMINDER 34 To Transrer A Cau 19 RELEASE 35 CONFERENCE 19 Return MessAGE SCHEDULE To Broxer Cau 20 Name Dis 37 Back 5 20 INDEX 38 To Answer 2 Quick Rererence 40 KEYS AND LAMPS FUNCTION Keys Answer When LED on this key is lit press key to answer a waiting call Conf Conference Press key to establish a three way conversation LED on key lights when key is active Feature Used to activate terminal setup functions and to program One Touch Speed Dial Feature Keys Hold Press key to place an internal or external call on hold Redial Press key to activate Last Number Call redial and Speed Calling Recall Press key to terminate established call and reseize internal dial tone Speaker Controls the built in speaker which can be used for Hands Free dialing monitoring LED on key lights when key is active Transfer Allows the station user to transfer established calls to another station without attendant assistance UP DOWN 8 Used to adjust LCD contrast speaker receiver volume and ringer volume LCD Contrast Press orW key while idle Speaker Rece
14. nd telephone number Display indicates digits dialed Press Conf again to save the entry sm AUTOMATIC IDLE RETUR To verry Press Conf button Press Speaker key Receive dial tone Press desired One Touch button Dial desired number Display indicates digits programmed NOTE When a station number is programmed on one touch button the associated LED will light Press One Touch key stan nuse Available for 32D When called party answers converse terminals only When called party hangs up your D automatically returns to idle TO ORIGINATE A CALL USING SPEED CALLING INDIVIDUAL STATION Press the Redial button Enter via dial pad the desired speed calling number 00 99 NOTE Access to feature is based on data assignment 12 Access to features is based on system assignments ACCOUNT CODE To ENTER Lift handset or press Speaker receive dial tone Enter feature access code receive service set tone Enter Account Code up to 10 digits Receive dial tone and dial desired number To ENTER ACCOUNT CODE AFTER AUTHORIZATION CODE Lift handset press Speaker receive dial tone Enter feature access code for Authorization Code receive service set tone Enter Authorization Code receive second service set tone Enter Account Code receive dial tone and dial desired number FORCED ACCOUNT CODE Lift handset or pre
15. ollowing TABLE can be used as a guide to indicate the key and the number of dep letters spaces and periods ssions required to display numbers a 4 2 1 9 When the desired letter is displayed depression of the Transfer key will change the letter to lower case letter default is upper case Depress the Hold key to enter that letter and advance to the next entry Repeat the previous two steps until the desired name is displayed and entered cue For example to enter Paul 7 2 2 5 5 trF HOLD INDEX A Account Code Answering a Camped on Call Answering a Voice Call Hands Free Automatic Idle Return Authorization Code Automatic Intercom Bow Secretary Calling Boss Secretary Override Broker Call Establishing Call Back Station Call Forwarding All Calls Call Forwarding Busy Gall Forwarding Destination Forwarding No Answer 32 33 20 20 28 29 Call Park System Call Pick up Direct Gall Pick up Group Call Transfer Camped on Call Answering Camped on Call Waiting Camped on Call Setting Conference Dial Intercom Do Not Disturb Establishing a Broker Call Exclusive Hold Executive Overnde F Forced Account Code H Hold 20 18 26 Internal Call Origination Internat Zone Paging with Meet Me Last Number Redial M Manual Intercom Meet me Page N Number Save and Repeat Orig
16. ow Mic to activate or deactivate the Microphone The Mic LED will illuminate when Mic is on Help Press the Help Key Press desired Soft Key for helpful information about that key Exit Press the Exit Key to exit the Help program OHROFF Off Hook Ringing Off It will disable ringing on this telephone while you use it OHR ON Off Hook Ringing On It will allow ringing on this telephone while in use NOTE 1 Off Hook Ring feature does not work when in hands free mode NOTE 2 Soft Key availability dependent upon system NI 3 Display telephone only AAAAS On Hook State Telephone is idle Off Hook State Telephone is in use To USE SOFT KEYS Four soft keys are indicated in the LCD according to the status of the Multiline Terminal Press the SCROLL key to scroll the display to show the desired key if there are other functions available Press a desired key under the indicated 4 Soft Keys on the LCD The service feature of the pressed Soft Key is operated To use THE HELP KEY Press the HELP key and Soft Key Explanation of the pressed Soft Key is indicated on the LCD Press the EXIT key to leave HELP Lames Call Indicator Lamp Lamp at top comer of D flashes when a call terminates to the terminal Lamp lights steadily when a message has been left LCD Liquid Crystal Diode LCD display provides activity information plus date time and Solt Key
17. ransfer and dial the Call Park access code or press Call Pork key Display shows location number nn 00 19 TO PARK A FROM TERMINAL WITHOUT LCD With a call in progress press Transfer and dial the Call Park access code or press Call Park key Dial Call Park location number 00 19 and receive service set tone If park location is busy dial the next location number Restore handset an TO RETRIEVE A PARKED CALL Dial Call Park local retrieval code and parked location number 00 19 Station user is connected to parked call CALL PICK UP GROUP NOTE Access to re is based on data assignment WHEN EXTENSION WITHIN YOUR PICK UP GROUP RINGS Lift handset Press Call Pick Up or dial Call Pick up access code may be stored on one touch speed calling key Cid Cay Connection to calling party is established CALL PICK UP DIRE Lift handset Press Call Pideup Direct Lift handset Key or dial Call Pick up Direct access code may be stored on one touch key Dial extension number to be picked up Ged inten Connection to calling party is established OUTSIDE LINE QUEUING FROM EXTENSION DIAL TONE OUTSIDE LINE IS BUSY Press Speaker of lift handset dial outgoing access code 9 Receive Busy indication Press Call Bock key Call is placed in queue for next available Out
18. rminal within the assigned zone or all zones Example Station A can page Station B When Station B dials answer code they are connected To STATION A Lift Handset Paci Receive dila tone Dial Internal Paging access code for the desired zone or all zones or press key assigned for desired 2 of all zones Page Station B Remain off hook To ANSWER STATION B e Station dials Mect Me answer code and they are immediately connected NOTE Access to feature is based on data assignment BOSS SECRETARY LING SECRETARY Lift handset press boss ringing line Ask calling party to hold Press boss line again Voice Call is automatically established Announce the call to the boss BOSS ACCEPTS CALL Secretary replaces handset Boss lifts handset presses flashing line BOSS REFUSES CALL Secretary presses Transfer key to return to calling party NOTE Access to feature is based on data assignment BOSS SECRETARY OVERRIDE Example Station 2000 is boss Station 2001 is secretary Boss is connected to 2003 Incoming call on Outside line connects to secretary but is intended for boss SECRETARY Lift handset to answer Outside line ask caller to hold Press Boss line Outside line is placed on hold Boss hears burst of tone and Boss Answer key flashes Boss
19. s established Press Answer to Ome t return to original Camped on call is placed on hold Repeated depression of the Answer button allows you to alternate between calls Display indicates connected station or trunk at any given time TO SET CAMP ON TRANSFER METHOD With call in progress ask party to hold Depress Tronsfer button feature dial tone is heard Dial desired station number and receive busy tone Dial 4 and receive service set tone Camp on tone 2 tone bursts is sent to busy station Restore handset CAMP ON CALL WAITING METHOD 44 4 Example Station 2000 is in conversation with 2008 Station 2001 dials 2000 receives busy Station 2001 can notify station 2000 that call is waiting To ACTIVATE CALL WAITING STATON 2001 Station 2001 press Speaker Receive dial tone et sot Dial 2000 and receive busy Press Transfer receive feature CW SET dial tone Dial Camp on waiting access code TO ANSWER CALL WAITING STATION 2000 Hear burst of tone LCD display indicates CW and Answer button flashes 2000 presses Answer button and converses with station 2001 NOTE Station 2000 can alternate between the tw parties by pressing Answer button CALL PARK SYSTEM To PARK A CALL FROM TERMINAL WITH LCD m 1000 While connected to a station or trunk press T
20. side Line Replace handset When Outside Line is available setting station is alerted by ringing and flashing red LED Press Speaker or lift handset Dial tone is heard Dial desired number No outgoing access code needed TIMED QUEUING OUTSIDE LINE ONLY Press Speaker receive dial tone Dial Outside Line access code and desired number Receive busy toi distant end r ring no answer from Press Call Bock key LED flashes leave speaker on The desired number is automatically redialed Pick up handset and converse NOTE When station is in Timed Queue mode callers receive busy indication 25 EXECUTIVE OVERRIDE CALLED STATION IS BUSY Press Override key and converse NOTE Inter REDIAL LAST NUMBER REDIAL TO REDIAL THE LAST NUMBER DIALED Press Redial Receive special dial tone LIONE 01 Press The last number dialed will be redialed and displayed CALL FORWARDING ALL CALLS To set Press Speaker Receive extension dial tone Press or dial Call Forwarding access code Receive special dial tone Dial destina number Wait for service set tone ion station or external telephone FWD LED lights at your station if FD A key was used Press Speaker Call Forwarding for all sm calls is set To veriFy wrm pispLay D Press Speaker R
21. ss Speaker receive dial tone Enter feature access code receive service set tone Enter Forced Account Code up to 10 digits receive dial tone AUTHORIZATION CODE TO ENTER WITHOUT ACCOUNT CODE Lift handset or press Speaker receive dial tone Enter feature access code receive service set tone Enter Authorization Code up to 10 digits Receive dial tone dial desired number VOICE FIRST TONE FIRST sese Allows incoming station calls to your D to either ring or go to voice announcement Press Speaker Receive dial tone NOTE Each time is pressed you alternate between TONE VOICE Dial Voice Tone access code LED display shows current mode receive feature dial tone Press LED display shows mode change receive feature set tone ORIGINATING A VOICE CALL e Lift handset Dial desired station number Press Voas Key or press t Speak to called party TO ANSWER A VOICE CALL HANDS FREE 4 Receive incoming Voice Call Press MIC Line key or Feature and 1 Mic LED lights Respond hands free NOTE It privacy ss required lift handset AUTOMATIC INTERCOM NOTE Access to feature is based on data assignment To INMATE Lift handset or press Speoker key P k Press key 2001 Tone burst is sent TO ANSWER AICM key lights green 201 indicating an incomeng intercom c
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