NEC DS1000/2000 User's Manual
Contents
1. 301 which does not have a name In the second example the call was transferred by extension 300 which has the name ATTENDANT Hold Park and Transfer Recall Display 28 Use Handsfree Transfer to send an outside call to a co worker s speakerphone This allows your co worker to converse with the transferred caller just by speaking toward their phone without lifting the handset To Transfer a call to a co worker s speakerphone 1 While on an outside call press and dial your co worker s extension number OR Press the Hotline key for your co worker Listen for 2 beeps This means that your Transfer announcement has voice announced at your co worker s phone If your co worker s phone is set up to ring instead of voice announce you cannot use Handsfree Transfer 2 Press to send the call directly to your co worker s speakerphone OR Press to get Intercom dial tone and select another co worker for the Transfer Transfer Handsfree 29 Transfer a call to a co worker s speakerphone You can easily adjust the volume of your phone and the contrast of the display The volume and dis play settings you make are remembered by the system in the event of a power down or system reset Volume Control Your telephone provides individual 7 step volume controls for the following features while they are active Intercom handset calls Intercom Handsfree calls Outside call handset2. BIN 7 BIN 8 BIN 9 BIN 10 For Attendants Key 11 Night Key Key 12 Operator Call Key In DS1000 Keys 7 12 are undefined G Your key assignments may be different than shown Ask your communications manager G See the inside back cover of this guide for an illustration of the Super Display telephone Caller ID Logging 1 Caller ID Logging at your 22 Button or 34 Button Display Telephone 1 Caller ID Logging at your Super Display Telephone 4 Distinctive Ringing 7 Distinctive Ring Configuration 8 Extension Override 13 Key Ring Override 17 Administration 21 Hold Recall 27 Park Recall 27 Transfer Recall 28 Transfer Handsfree 29 Volume and Contrast Control 30 Volume Control 30 Contrast Control 32 Ta
3. ringing for your telephone There are 6 types of ringing at your phone called a Ring Set that you can separately adjust Intercom ringing Includes ringing Intercom calls as well as calls ringing Extension Hunting Groups Call Coverage keys and the operator s Call key Ring Group ringing Recall ringing Includes Hold Park and Transfer recall ringing Type A ringing Includes line key loop key Transfer and DIL ringing You can reassign types A B and C ringing in Extension Override and Key Ring Override below Type B ringing Not used unassigned by default You can reassign types A B and C in Extension Override and Key Ring Override below Type C ringing Not used unassigned by default You can reassign types A B and C in Extension Override and Key Ring Override below Extension Override If you want your outside calls to ring differently during the day at night or after a delay use Extension Override You can use Distinctive Ringing 7 Customize your telephone s ringing so you ll know when calls are just for you Extension Override instead of Distinctive Ring Configuration if you just want to change the way your outside calls ring Or you can first set up Distinctive Ring Configuration and then use Extension Override to further customize ringing Note that your Extension Override selections always override your Distinctive Ring Configuration settings Key Ring Override To h
4. these choices Press ICM to change the sound of your Intercom ringing To make your Intercom calls ring use the VA User Programmable Feature Press RGRP to change the sound of Ring Group ringing Press RCL to change the sound of your Hold Park and Transfer Recall ringing Press A B or C to change the sound of the Type A B or C ringing respectively You ll use Type Distinctive Ringing 9 A B and C ringing when setting up Extension Override page 13 and Key Ring Override page 17 Press DFLT to select one of the 3 default ringing setups 1 3 and cancel your custom settings 4 When you select a ringing option in the previous step your phone plays the current ring setting for that option and displays your choice For example if you press ICM to change Intercom ringing you see For the option you choose to change Press TONE to change the ringing pitch If you want to do this go to step 5 after pressing TONE Press CDNC to change the ringing pattern If you want to do this go to step 5 after pressing CDNC Press CNCL to cancel your selection and return to the previous step Press SAVE to save your changes if you went to step 5 and made any changes Press to exit 5 To change the ringing pitch or pattern after pressing TONE or CDNC in the previous step Dial 0 9 to select a new ring pitch or pattern You ll hear the pitch or pattern c
5. 3 Enter the System Administrator 0000 System Administrator 2 9999 or Installer 372000 password You see 4 Enter the number of the default Ring Set 1 3 to which you want to save your phone s configuration Distinctive Ringing 25 5 When you see Dial 9 for yes to confirm your selection or Dial 6 for no to exit without making a selection 6 Press to exit Distinctive Ringing 26 Your telephone display can show the type of call recalling as well as which co worker initially Parked Transferred or placed the call on Hold Hold Recall Following are the displays you see at your phone when a call placed on Hold is recalling In the first example the call was placed on Hold at extension 301 which does not have a name In the second exam ple the call was placed on Hold at extension 300 which has the name ATTENDANT Park Recall Following are the displays you see at your phone when a parked call is recalling In the first example the call was parked in system orbit 60 by extension 301 which does not have a name In the second example the call was parked in system orbit 60 by extension 300 which has the name ATTENDANT Hold Park and Transfer Recall Display 27 Easily identify the type of call recalling your phone Transfer Recall Following are the displays you see at your phone when a transferred call is recalling In the first example the call was transferred by extension
6. NE to change the ringing pitch If you want to do this go to step 5 after pressing RING TONE Press CADENCE to change the ringing pattern If you want to do this go to step 5 after pressing CADENCE Press CANCEL to cancel your selection and return to the previous step Press SAVE to save your changes if you went to step 5 and made any changes Press to exit 5 To change the ringing pitch or pattern after pressing RING TONE or CADENCE in the previous step Dial 0 9 to select a new ring pitch or pattern You ll hear the pitch or pattern change after making your selection Press CANCEL to cancel your selection and return to the previous step Press OK to accept your selection and return to the previous step Extension Override Change the Ringing of your Outside Calls To customize ringing for outside calls from your 22 button or 34 button display telephone Your extension s Class of Service may block you from doing this Ask your Communications Manager Distinctive Ringing 13 1 While your phone is idle press PGM You see 2 Press RING You see 3 To change the ringing for your outside calls Extension Override press ASGN You see 4 Select the outside call ringing mode you want to change Press DAY for day mode calls Press NGT for night mode calls Press DLY for delay ring calls You see example shown if you select day ringing If you press MORE you
7. Release 02 03 00 Feature Handbook Supplement 80000MFS01 October 2001 Printed in U S A Nothing contained in this manual shall be deemed to be and this manual does not consti tute a warranty of or representation with respect to any of the equipment covered This manual is subject to change without notice and NEC America Inc has no obligation to pro vide any updates or corrections to this manual Further NEC America also reserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC America shall not be liable for any errors or omissions In no event shall NEC America be liable for any incidental or consequential damages in connection with the use of this manual This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied or repro duced without prior written consent of NEC America 2001 by NEC America Inc All Rights Reserved Printed in U S A Your Multibutton Display Telephone 1 2 3 4 5 6 7 8 9 0 ABC DEF MW ICM FLASH DND DIAL MIC LND SPK CONF HOLD GHI JKL MNO MNO PQRS TUV OPER VOL WXYZ CLEAR CHECK 80000 70 LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 LINE 7 LINE 8 LINE 9 LINE 10 LINE 11 LINE 12 BIN 1 BIN 2 BIN 3 BIN 4 BIN 5 BIN 6
8. ave unique ringing just for your line Call Coverage and Group Call Pickup keys use Key Ring Override You can use Key Ring Override instead of either Extension Override or Distinctive Ring Configuration or in combination with both Note that your Key Ring Override selections always override your Extension Override or Distinctive Ring Configuration settings Distinctive Ring Administration Admin Admin allows you to select a default Ring Set for your phone This is a quick way to change the way your phone rings Here s how this works The system has 3 Ring Sets Set 1 Set 2 and Set 3 The 5 types of ringing within each of the 3 sets sound different By default your extension uses Set 1 Use Admin to select one of the other Ring Sets 2 or 3 for your phone If you have a Super Display telephone Admin lets you save your Distinctive Ring Configuration settings as one of the system default Ring Sets Your settings then become a standard set that other users can select Distinctive Ring Configuration Change the Ringing at your Extension To customize ringing at your 22 button or 34 button dis play telephone Your extension s Class of Service may block you from doing this Ask your Communications Manager Distinctive Ringing 8 1 While your phone is idle press PGM You see 2 Press RING You see 3 Press CNFG You see If you press MORE you see If you press MORE again you see From
9. ble of Contents i ii If your system has Caller ID enabled Caller ID logging stores in a log your caller s number and optional name for each outside call that rings the system You can view this log on your telephone display allowing you to easily review and redial your calls The system can log calls directly to your extension or you may be a member of a Caller ID Logging group that shares records Your Communications Manager can tell you more Use the feature and soft keys on your phone to G Scroll through review your Caller ID records G Delete records you no longer need G Store a record both the number and name in one of your Personal Speed Dial bins G Place a return call to the calling party Caller ID Logging at your 22 Button or 34 Button Display Telephone To review your Caller ID log 1 While your phone is idle press CLnn where nn is the num ber of Caller ID records currently logged at your phone Your Ring Message Lamp the large green LED on the upper right corner of you phone winks on green when you have Caller ID records you have not reviewed After pressing CLnn you see Caller ID Logging 1 Your phone can store your caller s name and phone number for easy review and redialing Total the total number of Caller ID records in your log New the number of new calls since you last reviewed your log 2 While this display is on screen you can Pres
10. calls Outside call Handsfree calls Paging receive volume Background Music Ringing You can additionally use your telephone s soft keys to adjust the vol ume of your on hook ringing off hook ringing and Paging receive Using the Volume Control Soft Keys To adjust the ringing off hook ringing or incoming Page volume at your 22 button or 34 button telephone 1 While your phone is idle press PGM You see 2 Press MORE You see 3 Press VOL You see Volume and Contrast Control 30 Adjust the volume of your call as well as your phone s display contrast 4 Press the key for the type of volume you want to adjust RING Ringing OFHK Off hook ringing PAGE Page announcements incoming You see ringing shown 5 Press or to adjust the selected volume The number to the right of the display indicates the current setting 1 7 To adjust the ringing off hook ringing or incoming Page volume at your Super Display telephone 1 While your phone is idle press PROGRAM You see 2 Press VOLUME You see Volume and Contrast Control 31 3 Press the key for the type of volume you want to adjust RING Ringing OFF HK RING Off hook ringing PAGE Page announcements incoming You see ringing shown 4 Press or to adjust the selected volume The number to the right of the display indicates the current setting 1 7 Contrast Con
11. hange after making your selection Press CNCL to cancel your selection and return to the previous step Press OK to accept your selection and return to the previous step 10 Distinctive Ringing To customize ringing at your super display telephone Your extension s Class of Service may block you from doing this Ask your Communications Manager 1 While your phone is idle press PROGRAM You see 2 Press RING You see 3 Press CONFIG You see Distinctive Ringing 11 From the displayed choices Press INTERCOM to change the sound of your Intercom ringing To make your Intercom calls ring use the VA User Programmable Feature Press RING GROUP to change your Ring Group ringing Press RECALL to change the sound of your Hold Park and Transfer Recall ringing Press RING A RING B or RING C to change the sound of the Type A B or C ringing respectively You ll use Type A B and C ringing when setting up Extension Override page 13 and Key Ring Override page 17 Press DEFAULT to select one of the 3 default ringing setups 1 3 and cancel your custom settings 4 When you select a ringing option in the previous step your phone plays the current ring setting for that option and displays your choice For example if you press INTERCOM to change Intercom ringing you see Distinctive Ringing 12 For the option you choose to change Press RING TO
12. inging 20 Administration Selecting and Storing a Default Ring Tone Set To select a new default Ring Tone Set for your 22 button or 34 button display telephone 1 While your phone is idle press PGM You see 2 Press RING You see 3 Press CNFG You see 4 Press MORE twice you see 5 Press DFLT You see 6 Select the Ring Tone Set you want to use 1 3 By default your extension initially uses Ring Set 1 21 Distinctive Ringing 7 When you see Dial 9 for yes or confirm your selection or Dial 6 for no to exit without making a selection 8 Press to exit To select a new default Ring Tone Set for your super dis play telephone 1 While your phone is idle press PROGRAM You see Distinctive Ringing 22 2 Press RING You see 3 Press CONFIG You see 3 Press DEFAULT You see 4 Select the Ring Tone Set you want to use 1 3 By default your extension initially uses Ring Set 1 Distinctive Ringing 23 5 When you see Dial 9 for yes or confirm your selection or Dial 6 for no to exit without making a selection 7 Press to exit To store your customized ringing as a default Ring Tone Set from your Super Display telephone This option is only available at Super Display telephones 1 While your phone is idle press PROGRAM RING CONFIG DEFAULT You see Distinctive Ringing 24 2 Press ADMIN You see
13. ny changes 3 If you pressed VIEW ALL VIEW UNANS or VIEW ANS in the previous step you see for example This display is a Caller ID record It shows The name of the person that called if available The most recent call displays first The call record number e g 03 Your caller s phone number The date they called i e Yesterday Today or day of week and date The time they called The outside line number or name if programmed the call came in on The extension that answered the call or if the call was unanswered Caller ID Logging 5 4 Use and to scroll through the Caller ID records that are logged at your phone 5 When a Caller ID record is displayed you can Press CALLBACK to call the person back Press DELETE to delete the displayed record Press STORE BIN to store the number in a Personal Speed Dial bin Press DELETE ALL to delete all your Caller ID records Press EXIT to go back to step 1 Caller ID Logging 6 Use Distinctive Ringing to cus tomize the way your telephone rings If you are in a large work area with other co workers set up Distinctive Ringing so you ll always know when calls are for you In addition Distinctive Ringing helps you more easily differen tiate the types of calls ringing your phone Distinctive Ringing pro vides the following Distinctive Ring Configuration Use Distinctive Ring Configuration to customize the
14. s ALL to review all your Caller ID records Press UNAN to review the records just for calls that rang you phone but were unanswered in the system Press DEL to delete all Caller ID records logged at your phone Press EXIT or dial 9 to exit to the idle mode without making any changes 3 If you pressed ALL or UNAN in the previous step you see for example This display is Page 1 of a Caller ID record It shows The name of the person that called if available The most recent call displays first The call record number e g 03 The date they called i e Yesterday Today or day of week and date 4 Press You see for example This display is Page 2 of a Caller ID record It shows Your caller s phone number The call record number e g 03 Caller ID Logging 2 The outside line number or name if programmed the call came in on The extension that answered the call or if the call was unanswered 5 Use and to scroll through the Caller ID records that are logged at your phone 6 Press to toggle between Page 1 and Page 2 7 When a Caller ID record is displayed you can Press to call the person back Dial to Store the number in Personal Speed Dial Dial to Delete the displayed record Dial to eXit go back to step 2 Press to show the Caller ID Menu display below 8 While the Caller ID Menu displays you can Pres
15. s CALL to call the person back Press STOR to store the number in Personal Speed Dial Press DEL to delete the displayed record Press EXIT to go back to step 2 Press to back up to step 7 Caller ID Logging 3 Caller ID Logging at your Super Display Telephone To review your Caller ID log 1 While your phone is idle press CALLs nn where nn is the number of Caller ID records currently logged at your phone Your Ring Message Lamp the large green LED on the upper right corner of you phone winks on green when you have Caller ID records you have not reviewed After pressing CALLS nn you see Total the total number of Caller ID records in your log New the number of new calls since you last reviewed your log Unans the number of Caller ID calls that rang your phone that were unanswered in the system Ans the number of Caller ID calls that rang your phone that were answered in the system Caller ID Logging 4 2 While this display is on screen you can Press VIEW ALL to review all your Caller ID records Press VIEW UNANS to review the records just for calls that rang you phone but were unanswered in the system Press DELETE ALL to delete all Caller ID records logged at your phone Press VIEW ANS to review the records just for the calls that rang your phone that were answered in the system Press EXIT or dial 9 to exit to the idle mode without making a
16. see Select a ring type option A B or C or Select LINE to have ringing follow the system default 5 Press to hang up Distinctive Ringing 14 To customize ringing for outside calls from your super display telephone Your extension s Class of Service may block you from doing this Ask your Communications Manager 1 While your phone is idle press PROGRAM You see 2 Press RING You see Distinctive Ringing 15 3 To change the ringing for your outside calls Extension Override press ASSIGN You see 4 Select the outside call ringing mode you want to change Press DAY RING for day mode calls Press NIGHT RING for night mode calls Press DELAY RING for delay ring calls You see example shown if you select day ringing Select a ring type option RING A RING B or RING C or Select CO LINE to have ringing follow the system default 5 Press to hang up Distinctive Ringing 16 Key Ring Override Set up Unique Ringing for your Line Call Coverage and Group Call Pickup Keys To set up Key Ring Override for your 22 button or 34 but ton display telephone Your extension s Class of Service may block you from doing this Ask your Communications Manager 1 While your phone is idle press PGM You see 2 Press RING You see 3 To set up Key Ring Override press KEY You see 4 Select the type of key you wan
17. t to program The ring type you select in the next step will be assigned to the key you press in this step After you make your selection the keys of the chosen type will illuminate Distinctive Ringing 17 5 Press a key of the type you selected above You see example for Line Key 01 shown below Dial to select Ring Type A Dial to select Ring Type B Dial to select Ring Type C Dial select Standard i e normal ringing for this type of call 6 Press another key to program or exit To set up Key Ring Override for your super display telephone Your extension s Class of Service may block you from doing this Ask your Communications Manager 1 While your phone is idle press PROGRAM You see Distinctive Ringing 18 2 Press RING You see 3 To set up Key Ring Override press KEY You see 4 Select the type of key you want to program The ring type you select in the next step will be assigned to the key you press in this step After you make your selection the keys of the chosen type will illuminate Distinctive Ringing 19 5 Press a key of the type you selected above You see example for Line Key 01 shown below Dial to select Ring Type A Dial to select Ring Type B Dial to select Ring Type C Dial select Standard i e normal ringing for this type of call 6 Press another key to program or exit Distinctive R
18. trol Press or while your 22 button or 34 button dis play telephone is idle to adjust the display contrast There are 7 steps in this adjustment Note that Contrast Control is not avail able if you have a Super Display telephone Volume and Contrast Control 32 Your Super Display Telephone 1 2 3 4 5 6 7 8 9 0 ABC DEF MW ICM FLASH DND DIAL MIC LND SPKR CONF HOLD GHI JKL MNO PQRS TUV OPER VOL WXYZ 80000 71 CHECK CLEAR LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 LINE 7 LINE 8 Keys 13 24 are undefined for non attendants in DS2000 Keys 7 24 are undefined for non attendants in DS1000 LINE 9 LINE 10 LINE 11 LINE 12 For Attendants Key 11 Night Key Key 24 Operator Call Key G Your key assignments may be different than shown Ask your communications manager G See the inside front cover of this guide for an illustration of the 34 Button Display telephone NEC America Inc Corporate Networks Group 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 cng nec com
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