NDC comm NWH4020 User's Manual
Contents
1. InstantWave 11 Mbps USB Wireless LAN Adapter Technical Support Support from Your Network Supplier If assistance is required call your supplier for help Have the following information ready before you make the call 1 LED status 2 A list of the product hardware including revision levels and a brief description of the network structure 3 Details of recent configuration changes if applicable Support from NDC If you have any problems that you cannot resolve with the information in troubleshooting or the FAQs at http www ndc com tw support fag htm please note the following information and contact our technical support team e What you were doing when the error occurred e What error message you saw e Whether the problem can be reproduced e The serial number of the product e The firmware version e Debugging information from the Troubleshooting function NDC Technical Support is available via E mail techsupt ndc com tw For other information about NDC please visit us at http www ndclan com InstantWave 11 Mbps USB Wireless LAN Adapter 2 NDC Limited Warranty Hardware NDC warrants its products to be free of defects in workmanship and materials under normal use and service for a period of 12 months from the date of purchase from NDC or its Authorized Reseller and for the period of time specified in the documentation supplied with each product Should a product fail to be in good working ord2. Selecting an AP in the list will enable the Join button The Join command allows you to manually connect to a specific network Note that to join an ad hoc network in this way you must first choose ad hoc mode through the Adapter Properties window s Configuration panel If joining cannot be accomplished within 20 seconds possibly due to an AP that has gone off the air since the data was last refreshed to radio frequency interference or a busy AP the operation will fail If this happens you may try joining with the same AP again or select another AP to join Radio Link Quality Indicator Clicking the InstantWave toolbar s Radio Link Quality icon dynamically displays the current radio signal quality Figure 21 The quality level is indicated by colors Green means the signal is good yellow indicates the signal is fair red denotes the signal is poor When the signal color reaches the yellow to red border the station will start to roam that is try to associate with an AP that provides better signal quality Current Quality 3 Figure 21 Radio Link Quality indicator Station Traffic Monitor This tool enables users to monitor the throughput of the wireless station Figure 22 22 InstantWave 11 Mbps USB Wireless LAN Adapter FS Station Traffic Monitor nb11 00 01 24 B0 01 63 Sent 2232 4 kbps Received EE kbps Help Figure 22 Station Traffic Monitor This tool shows the amount of data transmitted and r
3. s factory set MAC Media Access Control address The adapter bus type entry 1s for adapters that plug into slots on a computer s main board this item always shows N A not applicable for the NWH4020 Adapter Status Shows the adapter s current operational status that is whether it has a wireless connection or not or if it is searching for a connection or in some other condition Link Info Click the Link Info tab to view detailed information about any current wireless connection Figure 17 18 E Adapter Properties x Advanced Information Troubleshooting Configuration i Link Into 1 Encryption TTT State Associated BSSID 00 80 C6 E3 74 BF Current Channel fi 4 Current Tx Rate 11 Mbits s Signal Strength 93 Rescan Cancel Help Figure 17 Adapter Properties window Link Info panel State The State box shows whether or not the station is associated with that is wirelessly connected to an AP If the station is connected this box also shows the AP s BSSID Basic Service Set ID this is also the AP s MAC address InstantWave 11 Mbps USB Wireless LAN Adapter e Current Channel The channel number shown here is the channel used for communication between wireless stations and an AP or in an ad hoc network between stations In infrastructure mode stations will scan for the channel the AP is using and change to the same channel automatically In
4. Current Channel 19 Current Tx Rate oococcccnccccncnccn 19 D Data Transmission Rate 17 Domain Identifier oo 3 Domain Name eeeoeesesesesesesesesens 16 E Empty SSID usos ica 16 ppo gien 19 H Hardware Information 18 I NCO MGs to A Oe es 13 O A Etat 34 WAG C ALOR 8s tarado cd 4 Infrastructure Network 2 InstantWave Utility 13 J Mesas EE E ER TAN 22 L Launch Utility on Startup 15 LED ds 4 Link Io da 18 M MAC Address ANNE 3 18 Manually Connect to Ab 22 Media Access Control 3 18 IV We LO A 19 feet 22 N Network Mode 16 P Packing VASt EE iii PE na a 4 Play SOUNG editan 15 Pop up Message Dialog 15 Power Saving Mode 17 Power Activity Indicator 4 Ee 14 R Radio Link Quality Indicator 22 Regulatory Domamn 18 Regulatory Domains 66 33 Eech 19 ROAMING nds aia 4 S A T 22 SEVICE NED zo 16 Show Icon on Taskbar 15 34 InstantWave 11 Mbps USB Wireless LAN Adapter Signal Strength ssiiicriinaiinnos 19 21 Site SUPVCY ntsc 21 SOUR EE 15 SS Dista 3 13 16 A ators 18 Station Address 18 Station Traffic Monitor 22 T Taskbar TEE 15 Technical Support 24 Toolbar EE 13 14 Traffic Monitor 22 Transmission Rate 17 Troubleshooting ooooooocnnnnnnos 25 Type and
5. e The installation program can find the driver only if you specify the driver s location Do not let the installation program carry out an automatic search for a driver and do not let 1t display a list of drivers InstantWave 11 Mbps USB Wireless LAN Adapter 5 e When typing the location of the driver be sure to type a with a backslash and not a slash In Microsoft Windows XP be sure to type a xp_ driver with a backslash and not a slash e tis common for the installation program to fail to find the driver on the first try even though the location you type is correct You will be prompted again to insert the disk and type the location simply type the same location again Driver installation procedures for supported versions of Microsoft Windows are described in detail below Windows 98 In Microsoft Windows 98 the window that appears when you first connect the adapter is titled Add New Hardware Wizard Install the driver as follows Step 1 Make sure the driver disk is in drive A and then click Next The installation program will ask if you want it to search for a driver or display a list of drivers Step 2 Click Search for the best driver for your device Recommended and then click Next Controls for specifying locations to search will appear Step 3 Put a check mark on Floppy disk drives remove any check marks from CD ROM drive and Microsoft Windows Update put a check mark on Specify a locati
6. 8 Utility installation progress meter Before installation is complete you will be prompted to insert Disk 2 10 InstantWave 11 Mbps USB Wireless LAN Adapter Setup Needs The Next Disk EN Please insert the next disk Disk 2 If the files on this disk can be found in another location for example in another drive enter its full path or click the Browse button to select its path Path Mh Browse Cancel Figure 9 Prompt for Disk 2 Step 9 Remove InstantWave Utility Disk 1 insert InstantWave Utility Disk 2 and click OK or press the Enter or Return key Installation will proceed to completion and the Setup Complete window will appear Setup Complete HighRate Utility Setup is almost complete Choose the options you want below AAA AA a Instant Wave Figure 10 Completion message Step 10 Click Finish or press the Enter or Return key Uninstalling the Driver and Utility Windows 98 or ME If you are running Microsoft Windows 98 or ME and you wish to remove the driver from your computer system carry out the following Steps Step 1 Disconnect the adapter The adapter can be connected or disconnected at any time There is no need to choose a stop command Step 2 Open the desktop s Start menu go to Settings choose Control Panel and open the Network icon InstantWave 11 Mbps USB Wireless LAN Adapter 11 Step 3 Inthe list of installed network components sel
7. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user 1s encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body 11 InstantWave 11 Mbps USB Wireless LAN Adapter Packing List The adapter package should contain the following items One InstantWave 11 Mbps USB wireless LAN adapter One USB cable One USB Adapter Driver disk T
8. decode the data each wireless station on the network must use an identical 40 bit or 128 bit key InstantWave 11 Mbps USB Wireless LAN Adapter 19 Disabled default Stations communicate with the access point without any data encryption 40 bit WEP Stations communicate with the access point using 40 bit WEP data encryption 128 bit WEP Stations communicate with the access point using 128 bit WEP data encryption In order to decode data transmissions all wireless stations on the network must use the same key or keys WEP Key Generation There are two ways to generate a WEP key or keys The first is by entering text in the Passphrase box and then clicking Generate For 40 bit WEP four WEP keys will be generated Key 1 Key 2 Key 3 and Key 4 Using the Default Key control select the key currently in use on the network If you do not select a key key will be selected For 128 bit WEP a single key will be generated The other WEP key generation method is to click in the key input boxes and input values directly from the keyboard in hexadecimal notation If the key is not entered correctly the station will not be able to join the network If WEP is enabled on the AP all stations must use the same WEP key to connect to it Authentication The Authentication control can be set to Unspecified this is the default setting Open System or Shared Key The setting of this control is ignored when WEP is disabled When 40 bit o
9. max Dimensions 48 x 71 x 15 mm 1 89 x 2 80 x 0 59 in Environmental Operating temperature 0 to 50 C 32 to 122 E Requirements Storage temperature 20 to 65 C 4 to 149 F Humidity 5 to 90 non condensing Included Accessories 1 2 meter USB cable USB coupler optional Warranty One year limited 30 InstantWave 11 Mbps USB Wireless LAN Adapter Wireless RF Spreading Scheme Direct Sequence Spread Spectrum DSSS RF Frequency Range 2400 to 2483 5 MHz North America Europe and Japan 2445 to 2475 MHz Spain 2446 5 to 2483 5 MHz France Transmitter RF output power 15 dBm typical Characteristics Data Modulation Methods BPSK 1 Mbps QPSK 2 5 5 and 11 Mbps Data Modulation Speeds 11 5 5 2 and 1 Mbps with auto fallback Receiver Sensitivity 84 dBm for 11 Mbps E BER 10 94 dBm for 1 Mbps E BER IO Antenna Type Internal antenna with diversity IEEE 802 11b Channel USA and Canada Channels 1 11 Support Majority of European countries Channels 1 13 France Channels 10 13 Spain Channels 10 and 11 Japan Channels 1 14 InstantWave 11 Mbps USB Wireless LAN Adapter 31 EC DECLARATION OF CONFORMITY For the following equipment Product Name InstantWave 11 Mbps USB Wireless LAN Adapter Model Number NWH4020 is hereby confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to R amp TT
10. settings can communicate through the APs continuously while moving from one coverage area to another This is known as roaming When one AP s signal begins to weaken the mobile device automatically searches for another AP that it is authorized to associate with that 1s connect to when the second AP s signal quality is better than that of the first the station automatically switches over The Parts of the Adapter While highly sophisticated on the inside the adapter is extremely simple on the outside There are only two parts to take note of the Type B USB jack on the back and the power activity LED light emitting diode indicator on the top Tipe E USE Jack Powers Activity LED Figure 4 Parts of the adapter The USB jack will accept the Type B USB plug on the supplied USB cable or the optional USB coupler The plugs are clearly marked as Type B The power activity indicator is a red LED It shines steadily when the adapter is powered up but idle and it blinks off and on when the adapter is receiving or transmitting through its wireless interface 4 InstantWave 11 Mbps USB Wireless LAN Adapter Adapter Installation Installing the adapter consists of connecting it to the computer and installing the driver and the utility program Software installation will begin automatically the first time you connect the adapter to the computer Follow these instructions carefully to ensure successful installation Connecting
11. the Adapter for the First Time Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 If the computer does not have a built in 3 5 inch floppy disk drive connect its external drive If the computer has not yet been set up for networking make sure you have the Microsoft Windows CD ROM on hand You may be prompted to insert it during installation of the adapter software Turn the computer on and wait for the Microsoft Windows desktop display to appear Locate a free USB jack also known as a USB port on the computer It may be behind a small door in the computer s housing and it will be marked with a tree like symbol Many desktop computers have two or more USB jacks a laptop computer may have only one Plug the matching end of the supplied USB cable or the optional USB coupler into the computer e USB jack Plug the other end of the cable into the matching jack on the adapter or fit the adapter onto the free end of the optional USB coupler A driver installation program sometimes called a wizard will automatically start up Insert the USB Adapter Driver disk in the floppy disk drive Installing the Driver Each version of Microsoft Windows has a different procedure for installing a driver Before carrying out the procedure for your version of Microsoft Windows note the following tips which apply to all supported versions e Make sure the driver disk 1s inserted at the start
12. 1 Mbps USB Wireless LAN Adapter Step 6 Step 7 Instantwave HighRate Utility Setup V1 3 Instant Welcome to the HighRate Utility Setup program This program will install HighRate Utility on your computer i is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law i Cancel Figure 5 Setup program Welcome screen Click Next or press the Enter or Return key The Choose Destination Location window will appear Choose Destination Location Fa Instant Wave Setup will install HighRate Utility in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder You can choose not to install HighRate Utility by clicking Cancel to exit Setup Destination Folder C lnstantwave HighR ate Utility Browse Figure 6 Choose Destination Location window The InstantWave Utility is normally installed in the directory C Program Files Instantwave HighRate Utility To specify a diff
13. E Directive 99 5 EC For the evaluation regarding the electromagnetic compatibility the following standards were applied The product meets or exceeds the following EMC standards EN 300 328 November 1996 A1 July 1997 EN 300 826 November 1997 En 60950 1992 A1 1993 A2 1993 A3 1995 A4 1996 A11 1997 The manufacturer importer is responsible for this declaration Company Name NDC Europe Company Address 1 Earlsfort Centre Hatch Street Dublin 2 Ireland Person authorized to make this declaration Name Changhua Chiang Position Title President and CEO Una AF January 15 2002 A Date Legal Signature 32 InstantWave 11 Mbps USB Wireless LAN Adapter Appendix The appendix lists the channels supported by the world s regulatory domains The channel numbers channel center frequencies and regulatory domains are shown in the table Center FCC ETSI Spain France Japan Number Frequency Canada MHz o Par SES SSES SES TES InstantWave 11 Mbps USB Wireless LAN Adapter 33 Index A Adapter Bus typ ooooooonnncncnnnnnos 18 Adapter Properties oooooo 15 Adapter Status di 18 Ad hoc Network 2 Advanced Information 17 APPO da 33 B Basic Service Set 3 BSD ee 3 C Cable US Boats 4 Channel eege eeneg 17 Channel Frequencies 33 Channel Number 19 Channel Number 33 A ER 18 Contisurao as 16 Coupler USB usina 4
14. InstantWavye 11 Mbps USB Wireless LAN Adapter User s Guide Version Al January 2003 National Datacomm Corporation 4 FI No 24 2 Industry E Rd IV Science based Industrial Park Hsinchu Taiwan R O C Technical Support E mail techsupt ndc com tw NDC World Wide Web http www ndclan com TRADEMARKS NDC and InstantWave are trademarks of National Datacomm Corporation All other names mentioned in this document are trademarks registered trademarks of their respective owners NDC provides this document as 1s without warranty of any kind either expressed or implied including but not limited to warranty of merchantability or fitness for a particular purpose NDC may make improvements and or changes in this manual or in the product s and or the program s described in this manual at any time This document might include technical inaccuracies or typographical errors FCC WARNING This equipment has been tested and found to comply with the limits for a Class B Digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and 1f not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation
15. RE 15 FIGURE 16 FIGURE 17 FIGURE 18 FIGURE 19 FIGURE 20 FIGURE 21 FIGURE 22 vi AD HOC NETWORK sd is 2 INFRASTRUCTURE NET WORK sonorense ais 2 ROAMABLE MULTI AP INFRASTRUCTURE NETWORK 3 PARTS OF THE ADAPTER a aio 4 SETUP PROGRAM WELCOME SCREEN 9 CHOOSE DESTINATION LOCATION WINDOW ccooocccccccnnnnonnncccccnnncnananinicnnos 9 SELECT PROGRAM FOLDER WINDOW 10 UTILITY INSTALLATION PROGRESS MEIER 10 PROMPT FOR DISK Ee 11 COMPLETION MESSAGE o cccocorononoccononorononnarononoronnonorenoncarononoronconarenonosess 11 INSTANTWAVE HIGHRATE ULI 13 INSTANTWAVE UTILITY TOOLBAR 14 PREFERENCES DIALOG BOX aa 14 bes KE E E Le ONE 15 ADAPTER PROPERTIES WINDOW CONFIGURATION PANEL 5 16 ADAPTER PROPERTIES WINDOW ADVANCED INFORMATION PANEL 17 ADAPTER PROPERTIES WINDOW LINK INFO PANEL 18 ADAPTER PROPERTIES WINDOW ENCRYPTION DANEL 19 ADAPTER PROPERTIES WINDOW TROUBLESHOOTING PANEL 21 SITE SURVEY ida 22 KRADIOTANK OUALITY INDICATOR va ia 22 gt STATION TRAFFIC MONITOR e 23 InstantWave 11 Mbps USB Wireless LAN Adapter Introduction Thank you for choosing an InstantWave 11 Mbps wireless networking product This guide gives complete instructions on installing and using the InstantWave NWH4020 11 Mbps USB wireless LAN adapter and also explains how to install and use the InstantWave utility program included with the adapter The NWH4020 is part of a family of easy to use h
16. Version 18 U Uperades ji dd 24 USD Tack id 4 W A e 28 A e 19 WEP Key Generation 0 20 Wired Equivalent Privacy 19 Wireless Domain Name 16 Wireless Network Type 13 InstantWave 11 Mbps USB Wireless LAN Adapter 35
17. ad hoc node the channel number must be set manually on each station that wishes to connect e Current Tx Rate Shows the current transmission rate of the adapter e Signal Strength Displays the signal strength level e Rescan Clicking Rescan forces the station to rescan for an access point with the same domain name on a different channel Encryption Data encryption provides more secure wireless data communications Click the Encryption tab to view or change security settings Figure 18 The default setting is Disabled and initially no key input boxes appear E Adapter Properties E4 Advanced Information Troubleshooting Configuration Link Info Encryption e To create a new security key either enter a passphrase SA and press the Generate button or enter the key elements into the table below Passphrase NDC Key2 EE fan as eD F7 DefautKey fi y Key 3 fzo er aa Jes Fo Clear an ra as EF fra os Select a proper authentication algorithm matching to that used on the access point This may require rebooting your computer Authentication Unspecified S OK Cancel Help Figure 18 Adapter Properties window Encryption panel The Method control can be set to Disabled 40 bit WEP or 128 bit WEP WEP stands for Wired Equivalent Privacy an encryption scheme that provides secure wireless data communications WEP uses a 40 bit or 128 bit key to scramble wireless network data In order to
18. d for automatically The station will look for an AP with the same SSID and automatically associate with it e Power Saving Mode Power saving mode is currently unavailable on the NWH4020 On adapters that do have a power saving mode performance is degraded when that mode is enabled Advanced Information Click the Advanced Information tab to view read only information about the adapter and the driver This information may be useful in troubleshooting Figure 16 Adapter Properties x Configuration Link Info Encryption COUT varcedinismaon 1 Troubleshooting Type and Version Driver Version 2 00 02 Firmware Version 1 1 0 1 4 10 Chipset Type Intersil Prism Hardware Information Adapter Bus Type NZA Regulatory Domain Japan Station Address 00 01 24 B0 01 63 Adapter Status Connected to a wireless AP Cancel Help Figure 16 Adapter Properties window Advanced Information panel InstantWave 11 Mbps USB Wireless LAN Adapter 17 This panel is divided into three sections Type and Version This section shows the version numbers of the driver and the adapter s firmware as well as the type of chipset in the adapter Hardware Information Shows the regulatory domain the adapter was made for that is the country or region it has the proper number and selection of channels for and the station address that is the adapter
19. display a warning message in case of abnormal conditions Play sound is used to generate an alert sound in case of abnormal conditions You can also right click the taskbar icon to open a pop up menu for fast access to the utility program utility preferences and help Adapter Properties Click the Adapter Properties icon on the InstantWave toolbar to open the Adapter Properties window Figure 15 Adapter Properties allows the user to view the adapter properties and to change the configuration of the station s wireless interface InstantWave 11 Mbps USB Wireless LAN Adapter 15 E Adapter Properties EZ Advanced Information Troubleshooting Configuration Link Info Encryption Network Mode Infrastructure Domain Name SSID ANY Transmission Rate Fully Automatic v Channel Y Power Saving Mode Disabled Cancel Help Figure 15 Adapter Properties window Configuration panel Configuration The Configuration panel Figure 15 displays and allows you to modify some important parameters of the InstantWave adapter All parameter changes are saved and are referred to by the InstantWave driver when the system boots 16 Network Mode The IEEE 802 11 and IEEE 802 11b wireless specifications allow for two types of network Infrastructure and Ad hoc Infrastructure is used when networking with an access point AP The default setting is Infrastructure Domain Name SSID Stations and AP
20. eceived by the station This information is useful when diagnosing networking throughput problems InstantWave 11 Mbps USB Wireless LAN Adapter 23 Driver Utility Upgrade Procedure New drivers and utilities are released from time to time Check http www ndc com tw support driver htm for the latest releases To upgrade the InstantWave adapter driver or HighRate Utility you need to uninstall the current driver or utility first See the index last pages in this User Guide to find the location of detailed uninstallation instructions for your operating system After removing the old InstantWave card driver or utility follow the driver or utility installation procedure to install the new one 24 InstantWave 11 Mbps USB Wireless LAN Adapter Troubleshooting This section provides you with some troubleshooting information in case you encounter installation or operation problems with an InstantWave product If your problem still cannot be remedied after going through this section check the FAQs at http www ndc com tw support insfaq htm If you still have a problem call the reseller from whom you purchased the InstantWave product or contact NDC technical support for assistance see Technical Support page 27 Adapter installation Make sure the cable or coupler plugs are inserted appears to have failed all the way in the USB jacks on the computer and the adapter Connect the adapter to another USB jack on the computer i
21. ect WLAN miniUSB Adapter Step 4 Click Remove You will be asked if you wish to remove the adapter or disable it Step 5 Click OK You will be asked 1f you wish to restart the computer Step 6 Click Yes and allow the system to restart Microsoft Windows 2000 or XP To remove the driver from a computer running Windows 2000 or XP carry out the following steps Step 1 Disconnect the adapter The adapter can be connected or disconnected at any time There is no need to choose a stop command Step 2 Open the desktop s Start menu go to Settings choose Control Panel and open the System icon Step 3 Click the Hardware tab and then click Device Manager Step 4 Inthe list titled Network Adapters select WLAN miniUSB Adapter Step 5 Click Uninstall click OK as required to return to the Control Panel window and then close that window To remove the InstantWave Utility open the desktop s Start menu go to Programs and choose in order Instantwave HighRate utility and Uninstall HighRate Utility Alternatively you can open the Start menu go to Settings and then to Control Panel choose Add Remove Programs select Instantwave HighRate Utility and click Add Remove 12 InstantWave 11 Mbps USB Wireless LAN Adapter The InstantWave Utility The InstantWave HighRate Utility is a Microsoft Windows based application that lets you configure and monitor your InstantWave wireless LAN adapter The program i
22. eps 1 Prepare the following materials and information e Dated proof of purchase e Product model number and quantity e Product serial number e Precise reason for return e Your name address email address telephone fax 28 InstantWave 11 Mbps USB Wireless LAN Adapter 2 Inform the distributor or retailer 3 Ship the product back to the distributor retailer with prepaid freight The purchaser must pay the shipping fee from the distributor retailer to NDC Any package sent C O D Cash On Delivery will be refused Charges Usually RMA Returned Material Authorization items will be returned to the purchaser via airmail prepaid by NDC If an item is returned by another carrier the purchaser will pay the difference A return freight and handling fee will be charged to the purchaser if NDC determines that no problem existed or that the damage was caused by the user Warning NDC is not responsible for the integrity of any data on storage equipment hard drives tape drives floppy diskettes etc We strongly recommend that our customers back their data up before sending such equipment in for diagnosis or repair Service after Warranty Period After the warranty period expires all products can be repaired for a reasonable service charge The shipping charges to and from the NDC facility will be borne by the purchaser Return for Credit In the case of a DOA an item being dead on arrival or a shipping error a retu
23. er during the applicable warranty period NDC will at its option and expense repair or replace it or deliver to the purchaser an equivalent product or part at no additional charge except as set forth below Repair parts and replacement products are furnished on an exchange basis and will be either reconditioned or new All replaced products and parts will become the property of NDC Any replaced or repaired product or part has a ninety 90 day warranty or the remainder of the initial warranty period whichever is longer NDC shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by the purchaser s or any third party s misuse neglect improper installation or testing unauthorized attempt to repair or modify or any other cause beyond the range of the intended use or by accident fire lightning or other hazard Software Software and documentation materials are supplied as is without warranty as to their performance merchantability or fitness for any particular purpose However the media containing the software is covered by a 90 day warranty that protects the purchaser against failure within that period Limited Warranty Service Procedure Any product 1 received in error 2 received in a defective or non functioning condition or 3 exhibiting a defect under normal working conditions can be returned to NDC by following these st
24. erent location click Browse and follow the on screen instructions Y ou will be returned to the Choose Destination Location window when you are done Click Next or press the Enter or Return key InstantWave 11 Mbps USB Wireless LAN Adapter The Select Program Folder window will appear Select Program Folder Ea Setup will add program icons to the Program Folder listed below You may type a new folder name or select one from the existing ey pe Folders list Click Next to continue Games Online Services Serv U FTP Server StartUp ThinkPad Modem Wind Wireless Adapter Utility x lt Back Cancel Instant Rye Figure 7 Select Program Folder window This window lets you specify where in the desktop s Start menu the InstantWave Utility will appear Assuming you accepted the default location in the previous window the default action in this window is to add the entry Instantwave to the Programs section of the Start menu create the subentry HighRate utility within it and place the utility within that To have the utility placed elsewhere in the Start menu either a type a new entry name and subentry name if you wish in the Program Folders input box or b select an existing entry from the Existing Folders list Step 8 Click Next or press the Enter or Return key Installation will begin A progress meter will be shown a ee a en no RE i Figure
25. erred to as a cell SSID Domain Identifier A Service Set Identifier SSID is a shared name usually assigned by a network administrator that identifies wireless devices that are allowed to communicate with each other This is one way of providing basic security on a wireless network An SSID can be up to 32 characters long and can include letters and numbers Giving multiple access points the same SSID and encryption settings allows mobile stations that also share those settings to roam from one AP to another When at least one AP is among the devices sharing an SSID the name may be referred to as an Extended Service Set Identifier ESSID An SSID is sometimes called a domain name but it is unrelated to the domain names used to identify machines and networks on the Internet Other terms for SSID are domain ID net ID network name extended network ID and wireless network name The set of devices that an SSID identifies is sometimes called a communication domain or wireless domain Figure 3 shows a common wireless network setup If the APs share SSID and encryption settings mobile devices that also share those settings can roam among them Wired network 4 Three cell wireless domain Figure 3 Roamable multi AP infrastructure network InstantWave 11 Mbps USB Wireless LAN Adapter 3 Roaming When APs covering adjacent areas have the same SSID and encryption settings a mobile device that also shares those
26. ess LAN Adapter 13 step4 step5 step6 14 Ah ood Radio Link Quality Traffic Monitor Figure 12 InstantWave Utility toolbar Click the icon for the task you wish to perform The functions provided by the utility program are reading from left to right e Adapter Properties e Radio Link Quality Indicator e Station Traffic Monitor e Site Survey Tool Right click the InstantWave toolbar s title bar Four functions are available Move is used to move the toolbar to a suitable screen position Close is used to close the toolbar Preferences allows you to customize utility settings About provides product information Click Preferences The Preferences dialog box will appear Figure 13 Preferences E Use this page to specify the settings for z d the Instantwave Utility lM Show icon on the Taskbar Cancel Help hd Pop up message dialog h Play sound Figure 13 Preferences dialog box InstantWave 11 Mbps USB Wireless LAN Adapter Launch Instantwave Utility on startup automatically starts the utility at each system boot Show icon on the Taskbar displays an icon on the taskbar Figure 14 EBE oe au Figure 14 Taskbar icon The color of the icon indicates the wireless adapter s current status Red Signal quality is poor or the adapter or the driver is not working properly Signal quality is fair Signal quality is good Pop up message dialog is used to
27. f one is available If the problem persists try connecting the adapter to another computer to see if the problem is in the adapter or the computer The adapter fails to These problems may be caused by unsuccessful function installation Completely uninstall the adapter and the e Whe adna DED does SO tware and repeat the installation procedure as i described in this manual not light up The operating system does not detect the adapter The system cannot Make sure the computer has the same SSID and associate with an AP even security settings as the access point AP though the link quality is good and the taskbar indicator is green 1 SSID The Domain Name SSID setting is case sensitive and must be the same as that of the AP It should not contain any spaces See Figure 15 page 16 2 Security You need to have the same security setting Disabled 40 bit WEP or 128 bit WEP and WEP key Gif WEP is enabled as the AP See Encryption page 19 InstantWave 11 Mbps USB Wireless LAN Adapter 25 The wireless network is often interrupted the taskbar icon shows red or the link quality indicator shows black The AP cannot be detected by the Site Survey tool You can join a network using the Site Survey tool but not if you type the settings manually in the Adapter Properties window You encounter a Divide Error when you try to run the InstantWave Utility Your IBM ThinkPad X20 seem
28. gure 1 shows a typical ad hoc network E S i l A l l Figure 1 Ad hoc network Infrastructure Network An infrastructure network is a WLAN made up of wireless stations and at least one wireless relay point known as a base station or access point AP The AP usually has a connection to a wired network allowing wireless stations to use resources on that network The AP also relays all communications between wireless stations in its coverage area these stations never communicate directly with each other Infrastructure mode is sometimes referred to as managed or Basic Service Set BSS mode Figure 2 shows a typical infrastructure network Wired network EIN 90 SS be Access point FS 13 E Wireless computers mm Figure 2 Infrastructure network 2 InstantWave 11 Mbps USB Wireless LAN Adapter BSSID MAC Address A Basic Service Set BSS 1s two or more wireless devices that are in communication with each other Like every wired Ethernet device every wireless device has a fixed unique media access control MAC address When wireless devices establish communication they automatically select the MAC address of one BSS member as an identifier for the group this is the BSSID It has become customary to refer to a wireless device s MAC address as its BSSID even when the address is not being used to identify an active BSS A BSS that includes an access point is often ref
29. he symptoms to NDC s technical support via e mail Site Survey Site Survey scans the wireless networking frequency band and displays the results For each wireless network that the utility detects it displays the domain name SSID BSSID MAC address current channel signal strength network mode WEP setting and estimated distance It also gives you the option of selecting a particular access point or network to associate with Join When Site Survey is run Start scanning appears in the title bar while the search is in progress If any networks are found the results appear in ten seconds The information is not dynamically updated To refresh the data click the Scan button The Signal Strength column shows either green strong signal or yellow average signal InstantWave 11 Mbps USB Wireless LAN Adapter 21 E E MEM EA 000408385790 Infrastructure O080CEE 37187 Infrastructure lt 20 mets 5F DOSOCEE349E0 10 Infrastructure A lt 15 meters param DOSOCEE37ABF 14 Infrastructure lt 5 meters test DOSOC6E37C30 11 Infrastructure A lt 25 meters Wireless DOSOC6E37C2C 11 Infrastructure lt 30 meters H DOSOC6E36423 11 Infrastructure amp lt 20 meters cert_req O280976962BD 11 Ad hoc G lt 30 meters Close Scan Join Cancel Help Close Figure 20 Site Survey Scan Click Scan to obtain and display updated survey information You may need to wait a short time until the scan is completed Join
30. igh performance wireless communication products This family of products includes e InstantWave 11 Mbps Wireless Access Point NWH650 e InstantWave 11 Mbps Wireless Access Point NWH660 e InstantWave 11 Mbps Wireless Workgroup Bridge NWH6210 e InstantWave 11 Mbps Wireless Building to Building Bridge NWH61 10 e InstantWave 11 Mbps Wireless Ethernet Clients NWH2210 NWH2610 e InstantWave 11 Mbps Wireless Secure Router NWH8010 e InstantWave 11 Mbps Wireless PC Card NWH1010 e InstantWave 11 Mbps Wireless PCI Card NWH630 System Requirements Hardware The host machine must be an IBM type x86 based microcomputer with a USB Universal Serial Bus interface A 3 5 inch floppy disk drive is required for installation of the adapter driver and utility Other resources must be sufficient to run one of the environments for which the driver and utility were designed see next Software The driver and utility included with the adapter will run in Microsoft Windows 98 ME 2000 or XP InstantWave 11 Mbps USB Wireless LAN Adapter 1 Terminology Used in This Guide Ad hoc Network An ad hoc network is a wireless local area network WLAN made up of stations communicating directly with each other through their wireless interfaces There is no central relay point and normally no connection to a wired network Ad hoc mode is sometimes referred to as peer to peer computer to computer Or Independent Basic Service Set IBSS mode Fi
31. ncludes tools for determining the best location for the adapter and for diagnosing wireless network problems The utility lets you specify the wireless network type infrastructure or ad hoc domain name SSID and security WEP settings The Site Survey tool lets you view existing groups domain name SSID of wireless cells in a domain It provides the option to manually join a particular group in the network Tools are also provided for viewing the network in terms of wireless signal quality and for monitoring station data throughput Using the InstantWave Utility This section explains how to use the InstantWave HighRate Utility step1 Click the Start button on the desktop taskbar step2 Goto Programs then to Instantwave and then to HighRate utility Figure 11 A Accessories Games yj Documents Online Services E StartUp La ThinkPad Modem Search E Internet Explorer na Outlook Express Ze Windows Media Player a Instantuaye a HighRate utility HIE HighRate Utility m F F F Settings Windows He Millenniun Run Ey Y Uninstall HighRate Utility EE Log Off Admin HE a nata nave bi Shut Down HighRate sta H e AAA 1 Figure 11 InstantWave HighRate Utility step3 Click HighRate Utility and the InstantWave toolbar will appear in the upper right corner of the screen offering fast access to the utility s functions Figure 12 InstantWave 11 Mbps USB Wirel
32. on type a into the location box and then click Next The installation program will indicate that it found the driver Step 4 Click Next You may be instructed again to insert the disk and specify the driver s location If this happens click OK type a under Copy files from and click OK again After completing the above steps confirm all subsequent messages that is click Next Finish OK or Yes remove the driver disk and allow the system to restart Windows ME In Microsoft Windows ME the window that appears when you first connect the adapter is titled Add New Hardware Wizard Install the driver as follows Step 1 Make sure the driver disk is in drive A click Specify the location of the driver Advanced and then click Next 6 InstantWave 11 Mbps USB Wireless LAN Adapter Step 2 Step 3 The installation program will let you specify whether it should search for a driver or display a list of drivers Controls for specifying a search location will also appear Click Search for the best driver for your device Recommended put a check mark on Specify a location type a into the location box and then click Next You may be instructed again to insert the disk and specify the driver s location If this happens click OK type a under Copy files from and click OK again The installation program will indicate that it found the driver Click Next After completing the above steps confirm all subseq
33. ow that appears when you first connect the adapter 1s titled Found New Hardware Wizard Install the driver as follows Step 1 Click Install from a list or specific location Advanced and then click Next Step 2 Click Search for the best driver in these locations put a check mark on Include this location in the search type a xp_driver into the location box and then click Next A message about the driver not having passed Windows Logo testing may appear Click Continue Anyway After completing the above steps confirm all subsequent messages that 1s click Next Finish OK or Yes until the installation program window closes Installing the InstantWave Utility After installing the driver as described above you must install the InstantWave HighRate Utility to be able to join wireless networks Do this as follows Step 1 Close any applications that are running Be sure to exit the applications so their windows are closed and not minimized The operating system s desktop display should be on the screen Step 2 Insert InstantWave Utility Disk 1 in drive A Step 3 Open the desktop s Start menu and choose Run Step 4 In the input box labeled Open type the following a setup exe Be sure to type a backslash and not a slash after a Step 5 Click OK or press the Enter or Return key The setup program will load the InstallShield Wizard and then a Welcome screen will appear 8 InstantWave 1
34. r 128 bit WEP is enabled the setting of this control determines whether or not the station s requests to join the network will be WEP encrypted The Unspecified setting causes the station to try joining the network with both encrypted and unencrypted requests In Open System authentication mode requests are never encrypted Shared Key means that the station s requests to join the network are always encrypted Troubleshooting Should a problem be encountered that cannot be resolved using the Troubleshooting section of this manual click the Troubleshooting tab Figure 19 20 InstantWave 11 Mbps USB Wireless LAN Adapter pE Adapter Properties x Configuration Link Info Encryption Advanced Information Troubleshooting Please provide the following information should you encounter a problem with Instantwave Windows Yersion WindowsME Version 4 5a Build Number 3000 Adapter Ndi Params DriverDesc WLAN miniUSB Adapter Platformld O To send this info to NDC click Copy to Clipboard Click one of the links below to auto open your email client Paste the info into email client Add a description of the problem and click Send techsupt ndc com tw OK Cancel Help Figure 19 Adapter Properties window Troubleshooting panel A diagnosis program will run and display a diagnostic message Follow the on screen instructions to send the message together with a description of t
35. rn for credit will automatically be applied to the purchaser s account unless otherwise requested Limitation of Liability All expressed and implied warranties of a product s merchantability or of its fitness for a particular purpose are limited in duration to the applicable period as set forth in this limited warranty and no warranty will be considered valid after its expiration date If this product does not function as warranted your sole remedy shall be repair or replacement as provided for above In no case shall NDC be liable for any incidental consequential special or indirect damages resulting from loss of data loss of profits or loss of use even if NDC or an authorized NDC distributor dealer has been advised of the possibility of such damages or for any claim by any other party InstantWave 11 Mbps USB Wireless LAN Adapter 29 Specifications General Regulatory Approval USA FCC Part 15 B and 15 C Europe CE ETS 300 328 ETS 300 826 and EN60950 Japan TELEC ARIB STD T33 and STD T66 JATE Interface to Host USB version 1 1 Standards Compliance IEEE 802 11b USB 1 1 and Wi Fi compliant OS Support Microsoft Windows 98 ME 2000 and XP Software Features 40 bit and 128 bit WEP encryption dynamic rate shifting 11 5 5 2 1 Mbps Site Survey function automatic roaming one click diagnostics Communication Method Power Input voltage 5V 10 Power consumption Transmitting 250 mA max Receiving 250 mA
36. s in the same group must use the same domain name This name is defined in the 802 11b wireless standard as the SSID Service Set ID Having the same domain name allows all wireless nodes in the same domain or cell to communicate with each other The default setting is ANY This lets the utility attempt to join the nearest wireless network automatically as long as the network s SSID can be detected All SSIDs entered will be stored and can be accessed from the drop down list You can clear the list by clicking Empty SSID Note The SSID is case sensitive and should not contain any spaces Empty SSID Clears the SSID list InstantWave 11 Mbps USB Wireless LAN Adapter e Transmission Rate The transmission rate at which data packets are transmitted by the station or the AP You can set this to Fully Automatic 1Mb that is 1 Mbps 2Mb 5 5Mb or 11Mb Usually this should be set to Fully Automatic In an electromagnetically noisy environment a lower rate can provide more stable transmission quality e Channel Ad hoc networks only In a multiple cell network topology overlapping and or adjacent cells using different channels can operate simultaneously without interference if the frequency distance between the center frequencies is at least 30 MHz For example channels 1 7 and 13 are non overlapping channels In the case of an infrastructure network changing the channel number has no affect as the channel is scanne
37. s to freeze after you install the InstantWave Utility and restart the system The system restarts if you try to shut it down while the InstantWave Utility is running 26 Move the computer closer to the access point AP to find a better signal If the signal is still weak try changing the adapter s height or orientation There may be interference possibly caused by a microwave oven 2 4 GHz wireless phone or metal objects Move these interference sources or change the location of the computer or AP Change the wireless channel on the AP See the user s guide for the AP Make sure the AP s antenna connectors and cabling are firmly connected The distance between the AP and the computer may be too great The Secure SSID option might be enabled on the AP See the user s guide for the AP Make sure the Domain Name SSID setting is correct Note that the setting is case sensitive and cannot contain any spaces This can happen if the system was not restarted after the utility was installed Restart the system and the utility will run correctly The IBM ThinkPad X20 and some other notebooks need extra time to get set the TCP IP parameters for a wireless or wired network adapter Allow the system three to five minutes to start up The adapter will then operate normally This is a known problem with certain older versions of Microsoft Windows Close the utility before shutting the system down
38. uent messages that is click Next Finish OK or Yes remove the driver disk and allow the system to restart Windows 2000 In Microsoft Windows 2000 the window that appears when you first connect the adapter is titled Found New Hardware Wizard Install the driver as follows Step 1 Step 2 Step 3 Step 4 Step 5 Make sure the driver disk is in drive A and then click Next The installation program will let you specify whether it should search for a driver or display a list of drivers Click Search for a suitable driver for my device recommended and then click Next The installation program will display several optional search locations Put a check mark on Specify a Location remove any other check marks and then click Next Controls for specifying a location will appear Type a into the location box and then click Next The installation program will find the driver and display information about it Click Next A message about a digital driver signature not being found may appear Click Yes to continue with installation InstantWave 11 Mbps USB Wireless LAN Adapter 7 The installation program will install the driver and indicate that installation is complete Step 6 Click Finish After completing the above steps you may be prompted to restart your computer Remove the driver disk and click Yes to allow the system to restart Windows XP In Microsoft Windows XP the wind
39. wo InstantWave Utility disks One quick setup guide If the optional USB coupler was ordered make sure it is in the package as well InstantWave 11 Mbps USB Wireless LAN Adapter iii Table of Contents INTRODUCTION quasi ii 1 SYSTEM REQUIREMENTS EE 1 VENGA LON ION E ARAS RR NA NA ices l EEN l TERMINOLOGY USED IN THIS GUIDE 2 THE PARTS OF THE ADAPTER EE 4 ADAPTER INSTALLATION 00 is is 5 CONNECTING THE ADAPTER FOR THE FIRST TIME cccsceccscecececccecccscecescees 5 INSTALAN TUE DREYER EE 5 VAR PAR A EH 6 Windows ME e e RE Oa ae 6 Windows 2000 EE 7 WYSE ach cart easton us Sel ee ot RE GSA IE 8 INSTALLING THE INSTANTW AVE UTHITY i ineonsnonesesososesesesesesosesresesesososesrereses 8 UNINSTALLING THE DRIVER AND ULI 11 THE INSTANTWAVE UTILITY cccccccccccccccccccccccccccccccccccccccccces 13 USING THE INSTANTWAVE ULI 13 E TOPE ii 15 SLE SUIV EE 21 Radio Link Quality Jndiecator 22 MANON LFO E MONON EEN 22 DRIVER UTILITY UPGRADE PROCEDURE cccccccccccccceece 24 TROUBLESHOOTING lt a Tona to 25 TECHNICAL SUPPORT Tis iia dai 27 NDC LIMITED WARRAN Tic ias 28 SPECIFICATIONS EE 30 KEEN Ee 33 iv InstantWave 11 Mbps USB Wireless LAN Adapter InstantWave 11 Mbps USB Wireless LAN Adapter List of Figures FIGURE 1 FIGURE 2 FIGURE 3 FIGURE 4 FIGURE 5 FIGURE 6 FIGURE 7 FIGURE 8 FIGURE 9 FIGURE 10 FIGURE 11 FIGURE 12 FIGURE 13 FIGURE 14 FIGU
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