Napoleon Fireplaces EF34H User's Manual
Contents
1. the frame 0 inches 0 inches W415 0405 B 03 25 04 7 e E Corner installation Corner installation 34 l Top View Note In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the fireplace body it is recommended that the walls of the fireplace enclosure be finished ie drywall sheetrock as you would finish any other outside wall of a home This will ensure that clearance to combustibles is maintained within the cavity W415 0405 B 03 25 04 8 A hearth is NOT necessary but is recommended for aes thetic purposes COLD CLIMATE INSTALLATION WARNING It is MANDATORY to have an insulated wall be hind the fireplace when the fireplace is being installed on an outside wall or chase LOG INSTALLATION 1 Position log 1 as shown so that the bottom end is pressed against the left inner side of the chamber The log base is moulded to cradle the underside of log 1 allow ing it to rest diagonally as shown 4 w P D j p A J N ia a K A r f h N 2 For correct positioning of log 2 the top end of log 1 must be lifted up off the base as shown W415 0405 B 03 25 04 3 The bottom end of log 2 is pressed against the inner right side of the chamber The underside branch of log 2 fits under the top end of log 1 Once logs are in final position close the screen L334 LOUVRE INSTALL2. ATION HOOD Attach the hood by pressing the top flange into the clips along the top of the louvre opening Secure using a screw through the centre slot UPPER LOUVRES Insert the louvre tabs into the slots located at the top left and right corners of the unit LOWER LOUVRES Insert the hinge clips into the slots located at the bottom left and right corners of the unit To remove the louvres pull the back tabs of the clips forward while pushing the louvre assem bly back Lift the clip louvre shown with louvre removed 2 Remove the screw securing the screen cover 3 Un hook the screen cover from the unit 9 ELECTRICAL CONNECTION ELECTRICAL DIAGRAM LEGEND Power Rocker Switch This fireplace requires a 15 amp 120 volt and 60 hz circuit that is grounded to the electrical socket The fire place should be on its own circuit If there are other appliances on the same circuit this may cause the cir cuit breaker or fuse to blow when the fireplace heater is in operation The unit comes with a 6 electrical cord exiting the top right side Plan your installation to avoid the use of an extension cord If you require an extension cord it must be at least 16 awg wire and be rated for 2025 watts Electrical outlet wires must comply with local building codes to reduce the risk of fire electrical shock and injury Do NOT use the fireplace if an
3. ETS GOLD PLATED HERITAGE ORNAMENTAL INSETS BLACK GOLD PLATED HERITAGE ORNAMENTAL INSETS BRUSHED COPPER PLATED HERITAGE ORNAMENTAL INSETS BRUSHED GOLD PLATED DIAMOND ORNAMENTAL INSETS BLACK DIAMOND ORNAMENTAL INSETS GOLD PLATED DIAMOND ORNAMENTAL INSETS BLACK GOLD PLATED DIAMOND ORNAMENTAL INSETS BRUSHED COPPER PLATED DIAMOND ORNAMENTAL INSETS BRUSHED GOLD PLATED GOTHIC ORNAMENTAL INSETS BLACK GOTHIC ORNAMENTAL INSETS GOLD PLATED GOTHIC ORNAMENTAL INSETS BLACK GOLD PLATED GOTHIC ORNAMENTAL INSETS BRUSHED COPPER PLATED GOTHIC ORNAMENTAL INSETS BRUSHED GOLD PLATED SEASHELL ORNAMENTAL INSETS BLACK SEASHELL ORNAMENTAL INSETS GOLD PLATED SEASHELL ORNAMENTAL INSETS BLACK GOLD PLATED SEASHELL ORNAMENTAL INSETS BRUSHED COPPER PLATED SEASHELL ORNAMENTAL INSETS BRUSHED GOLD PLATED ECLIPSE ORNAMENTAL INSETS BLACK ECLIPSE ORNAMENTAL INSETS GOLD PLATED ECLIPSE ORNAMENTAL INSETS BLACK GOLD PLATED ECLIPSE ORNAMENTAL INSETS BRUSHED COPPER PLATED ECLIPSE ORNAMENTAL INSETS BRUSHED GOLD PLATED DOOR KIT RECTANGULAR BLACK DOOR KIT RECTANGULAR GoLD PLATED DOOR KIT ARCHED BLACK DOOR KIT ARCHED GOLD PLATED DOOR KIT WEBBED BLACK DOOR KIT WEBBED GOLD PLATED W415 0405 B 03 25 04 11 12 TROUBLE SHOOTING GUIDE SYMPTOM PROBLEM TEST SOLUTION No Flame Light but everything else is working properly Flame light but no movement in the flame Remote control not work
4. INSTALLER THESE INSTRUCTIONS MUST BE CONVEYED TO AND REMAIN WITH THE HOMEOWNER CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS CSA C2 22 No46 UL1278 CSA STANDARD NAPOLEON QUALITY FIREPLACES INSTALLATION AND OPERATION INSTRUCTIONS FOR ELECTRIC FIREPLACE HEATER MODELS EF34H EF36H WARNING IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF LIFE FOR YOUR SAFETY DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPOURS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE HPBA Hearth Patio amp Barbecue Association R 2000 Wolf Steel Ltd 24 Napoleon Rd Barrie ON L4M 4Y8 Canada 705 721 1212 fax 705 722 6031 www napoleonfireplaces com ask napoleon on ca W415 0405 B 03 25 04 TABLE of CONTENTS PG 2 4 INTRODUCTION 9 ELECTRICAL CONNECTION Warranty Important Instructions 10 11 REPLACEMENTS Locating Your Fireplace Ordering Replacement Parts Dimensions Replacement Parts Accessories 11 TROUBLE SHOOTING GUIDE 12 SERVICE HISTORY 5 OPERATION Remote Control Flame Effect Maintenance 6 8 FINISHING Mantel Installation Clearance to Combustibles Framing and Finishing Hearth Cold Climate Installation Log Installation Louvres Screen Cover Removal PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE WARNING Do not burn wood or other m
5. all parts can be ordered through your Napoleon dealer or distributor When ordering replacement parts always give the follow ing information FOR WARRANTY REPLACEMENT PARTS A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE REQUIRED TO HONOUR THE REPLACEMENT PARTS PART NO DESCRIPTION 1 W497 0001 PLASTIC DIFFUSER 2 W062 0016 FAN HEATER ASSEMBLY 3 W380 0013 THERMOSTAT KNOB 4 W385 0277 CONTROL PANEL LABEL 5 W387 0001 60 WATT LIGHT BULB 6 W435 0004 FLAME EFFECT MOTOR 7 W660 0022 THERMOSTAT SWITCH 8 W660 0023 MAIN POWER SWITCH 9 W660 0037 REMOTE RECEIVER 10 W660 0038 REMOTE TRANSMITTER 11 W010 1090 FLAME EFFECT ASSEMBLY 12 W045 0001 NYLON BEARING 13 GL 637 LOG SET 14 W135 0173 LOG 1 15 W135 0174 LOG 2 EF34 ACCESSORIES Use only accessories designed for and listed with the EF 34 amp EF 36H models PART NO DESCRIPTION 16 CDV3 4L LOUVRE OVERLAY POLISHED BRASS 16 CDV3 24L LOUVRE OVERLAY POLISHED BRASS 16 CDV3 4LSS LOUVRE OVERLAY STAINLESS STEEL 16 CDV3 24LSS LOUVRE OVERLAY STAINLESS STEEL 17 L334K LOUVRE ASSEMBLY BLACK 18 GD33B KT BAY KIT W415 0405 B 03 25 04 INSTALLATION DATE OF FIREPLACE DESCRIPTION OF PART 1 2 3 PART NUMBER 4 5 FINISH IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED FOR FURTHER INFORMATION CONTACT YOUR NAPOLEON DEALER EF36 ACCESSORIES DK36 WG LOUVRE KIT UPPER amp LOWER BLACK HERITAGE ORNAMENTAL INSETS BLACK HERITAGE ORNAMENTAL INS
6. aterials in this fireplace Adults and especially children should be alerted to the hazards of high surface temperatures of the louvres and heater area and should stay away to avoid burns or clothing ignition Supervise young children when they are in the same room as the fireplace Due to high temperatures the fireplace should be located out of traffic and away from combustible mate rial such as furniture and draperies Clothing or other flammable material should not be placed on or near the fireplace Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace It is imperative that the control compartments circulating blower and its passageway in the fireplace are kept clean More frequent cleaning may be required due to excessive lint from carpeting bedding material etc The fireplace area must be kept clear and free from combustible materials gasoline and other flamma ble vapours and liquids Under no circumstances should this fireplace be modified Do not use this fireplace if any part has been under water Immediately call a qualified service technician to inspect the fireplace and to replace any part of the control system which has been under water Do not operate the fireplace with the glass door removed cracked or broken Use only with a glass door certified with the fireplace Do not strike the fireplace glass door NOTE Changes other than editorial are denoted by a vertical line in
7. d the on button on the hand held remote Press the learn button on the control panel See CON TROL PANEL on page 9 Simultaneously hold both but tons in for approximately 5 seconds To change the code on the transmitter a Press the button under the battery compartment lid on the transmitter b Remove the battery from the transmitter and turn off the main power on the control panel c Wait 5 seconds and reinstall the battery and turn on the power d While pressing the on button on the hand held re mote press the learn button on the control panel See CONTROL PANEL on page 9 e Hold both in for approximately 5 seconds 3 To turn the unit off use either the remote or main power button on the control panel or the manual on off button on the control panel 4 The thermostat located on the lower control panel is used to control the temperature of the room To increase the temperature turn the dial clockwise FLAME EFFECT The flame generator has a random modulating control which causes the flame effect to soeed up and slow down sporadically This action creates the realistic flame ap pearance and can not be modified MAINTENANCE Bulb Replacement If you notice the flame look is darker on one side of the fireplace check the light bulbs to en sure that one has not burned out Bulb must be replaced with a MAX 60 watt incandes cent clear light bulb 1 To replace the bulb turn the circuit breaker off or unplug
8. ing Heater works but there is no air flow Fan works but there is no heat Fireplace will not a turn on Heater does not turn off Excessive noise coming from the top of the unit Odour I Heater cycling on and off The fireplace turns off when moved or bumped W415 0405 B 03 25 04 Light bulbs have burned out Flame generator motor has burned out Flame generator has come loose Dead batteries No power to the unit Power turned off Remote needs to be synchronized with receiver Fan on heater is not working Heater is not working Breaker or fuse has blown Thermostat is set to high Thermostat may be faulty Dirt build up on fan bearing Defective blower Dust has settled on the heater element Air intlets blocked Fuse may be loose Remove access panel and change light bulbs Consult your local dealer Remove the access panel and check to make sure the flame generator is in the flame generator bracket and is secured to the motor with the rubber tube Make sure batteries are charged Make sure main power is on Turn on manual power switch Push the learn button on the control panel at the same time you push the on button on the remote Consult your local dealer Consult your local dealer Check main power switch is turned on Consult your local dealer Turn thermostat counter clockwise Consult your local dealer Consul
9. ird party to assume on it s behalf any other liabilities with respect to the sale of the product Any damages to fireplace brass trim or other component due to water weather damage long periods of dampness condensation damaging chemicals or cleaners will not be the responsibility of NAPOLEON The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer The warranty registration card must be returned within fourteen days to register the warranty NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON GOING PRODUCT IMPROVEMENTS NAPOLEON IS A REGISTERED TRADEMARK OF WOLF STEELLTD PATENTS U S 5 303 693 801 CAN 2 073 411 2 082 915 WOLF STEELLTD W415 0405 B 03 25 04 4 IMPORTANT INSTRUCTIONS 1 READ ALL INSTRUCTIONS BEFORE USING THIS APPLI ANCE THIS APPLIANCE IS HOT WHEN USED 2 To avoid burns DO NOT let bare skin touch hot surfaces The trim around the heat outlet becomes hot during fire place operation Keep combustible material such as fur niture pillows bedding paper clothes and draperies at least 3 feet from the front of the unit 3 CAUTION Extreme caution is necessary when any fire place is used by or near children or invalids also when ever the heater is
10. left operating and unattended 4 Do not operate if the power cord or fireplace is dam aged or if the unit is dropped or damaged in any manner 5 Under no circumstances should this fireplace be modi fied Use it only as described in the manual Any repairs to the fireplace should be carried out by a qualified service person 6 Do not use outdoors 7 Do not insert or allow foreign objects to enter any venti lation or exhaust openings as this may cause an electrical short or fire This could also damage the fireplace 8 To prevent a possible fire DO NOT block air intakes or exhaust in any manner DO NOT use on soft surfaces where Openings may become blocked 9 This heater has hot and arcing or sparking parts inside DO NOT use in areas where gasoline paint or flammable liquids are used or stored This fireplace SHOULD NOT be used as a drying rack 10 This fireplace is NOT intended for wood or other flam mable material to be burned inside of it 11 Make sure the fireplace is unplugged before any clean ing or maintenance is performed on the heater 12 Avoid the use of extension cords The extension cord may overheat and cause a fire 13 Do not strike the glass on the fireplace 14 Always unplug heater when not in use 15 This heater is not intended for use in bathrooms laun dry areas and similar indoor locations Never locate heater where it may fall into a bathtub or other water container 16 Do not run c
11. nstructions included with the product and all local and national building and fire codes This limited warranty does not cover damages caused by misuse lack of maintenance accident alterations abuse or neglect and parts installed from other manufacturers will nullify this warranty This limited warranty further does not cover any scratches dents corrosion or discolouring caused by excessive heat abrasive and chemical cleaners nor chipping on porcelain enamel parts mechanical breakage of PHAZER logs and embers In the first year only this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions Napoleon will not be responsible for installation labour or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty Notwithstanding any provisions contained in this Limited Warranty NAPOLEON S responsibility under this warranty is defined as above and it shall not in any event extend to any incidental consequential or indirect damages This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON electric fireplace and any other warranties expressed or implied with respect to this product its components or accessories are excluded Napoleon neither assumes nor authorizes any th
12. ord under carpeting Do not cover cord with throw rugs runners or similar coverings Arrange cord away from traffic area and where it will not be tripped over 17 To disconnect heater turn controls to off then remove the plug from the outlet 18 Use this heater only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 19 SAVE THESE INSTRUCTIONS W415 0405 B 03 25 04 LOCATING YOUR ELECTRIC FIREPLACE Your new fireplace may be installed into an existing ma sonry or zero clearance fireplace It may also be installed using a prefabricated cabinet available from your dealer or may be built into a wall For the best effect install the fire place out of direct sunlight EF34 DIMENSIONS 17 1h EF36 DIMENSIONS 5 OPERATION REMOTE CONTROL This fireplace is supplied with a radio frequency remote control This remote will function up to 20 feet away from the fireplace The heater may emit a slight harmless odour when first used This odour is a normal condition caused by initial heating of internal heater parts Thereafter any odour is normally the result of household dust settling on the heater element 7 Turn the main power on at the control panel 2 Using the hand held remote turn the power on at the remote If the unit does not turn on you will need to syn chronize the codes To synchronize the codes Press and hol
13. t your local dealer Vacuum the top control compartment Run heater until odour ceases approx 1 2 hr Consult your local dealer Check to make sure there is nothing blocking the air inlets on the bottom of the unit Should not be on high pile carpet that can block air inlets Consult your local dealer Remove the 5 screws from the control panel and check that the fuse is not blown or loose
14. the appliance 2 Open the lower louvres 3 Detach the light access panel by removing the four screws 4 Replace the burned out light bulb using a new 60 watt clear incandescent bulb Replace access panel Turn on the power or plug the appliance back in Turn on the main power and test NOQ W415 0405 B 03 25 04 MANTEL FRAMING AND FINISHING The minimum distance from the top of the unit that the mantel can be installed is 0 at any depth When using paint or lacquer to finish the X a ng mantel such paint or lacquer must be heat 7 Installation resistant to prevent discolouration H 4 Sheet J gt Metal Screw MANTEL 1 Choose fireplace location 2 Place fireplace in position 3 Frame in fireplace with header across the top It is impor EIREPLA E tant to allow for the finished facing materials when setting SIDEVIEW the depth of the frame from the sides of the fire place and attach the nail phg F ing tabs with the screws 5 To determine the final location of the nailing tab i CLEARANCE TOCOMBUSTIBLES eg YOU TUSE MSE us 0 inches 0 inches a 4 Remove the two screws the thickness of your fin ishing material i e sheetrock drywall This will determine the dimension from the control panel front edge to the nailing tab Secure with a sheet metal screw supplied 6 Attach the nailing tabs to
15. the margin W415 0405 B 03 25 04 NAPOLEON electric fireplaces are manufactured under the strict Standard of the world recognized ISO 9001 2000 Quality Assurance Certificate NAPOLEON products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that you the customer receive the quality product that you expect from NAPOLEON NAPOLEON ELECTRIC FIREPLACE LIMITED WARRANTY Electrical components and wearable parts such as fan heater motors switches nylon bear ing components and remote controls are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty Light bulbs are NOT covered by the warranty Any labour related to warranty repair is not covered CONDITIONS AND LIMITATIONS NAPOLEON warrants its products against manufacturing defects to the original purchaser only i e the individual or legal entity registered customer whose name appears on the warranty registration card filed with NAPOLEON provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives Installation must be done in accordance with the installation i
16. y part has been under water Calla qualified service technician IMMEDIATELY to have the fireplace inspected for damage to the electrical cir cuit HARD WIRING CONNECTION If it is necessary to hard wire this fireplace a qualified electrician may remove the cord connection and wire this unit directly to the house hold wiring Permanently framing the fireplace with an enclosure re quires the fireplace to be hardwired This fireplace must be electrically connected and grounded in accordance with local codes In the absence of local codes use the current CSA C22 1 CANADIAN ELECTRI CAL CODE in Canada or the ANSI NFPA 70 1996 NATIONAL ELECTRICAL CODE in the United States Thermostat Switch Fan Heater Assembly Main Circuit Board DC Motor flame effect Main Power Cord Strain Relief Flame Effect Light two light sockets 60 watts max Nylon Cable Tie 10 Learn Button 77 Manual on off Button Electric Diagram REMOTE CONTROL CONTROL PANEL LIGHTS MANUAL ON OFF TRANSFORMER 12 VOLT N BLOWER HEATER 38 S1 S2 T1 T2 MAIN POWER ROCKER SWITCH THERMOSTAT 12 VOLT MOTOR W415 0405 B 03 25 04 10 REPLACEMENTS MopEL amp SERIAL NUMBER OF FIREPLACE Contact your dealer for questions concerning prices and availability of replacement parts Normally
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