Multitech MT5634ZBA-V92 User's Manual
Contents
1. Model MT5634ZBA V92 V 92 Data Super G3 Fax Modem Quick Start Guide Multi lechi Systems MultiModemZBA Quick Start Guide Model MT5634ZBA V92 P N 82090150 Revision A 9 7 01 Copyright 2001 by Multi Tech Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc Multi Tech Systems Inc makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Trademarks MultiModemZBA Multi Tech and the Multi Tech logo are trademarks of Multi Tech Systems Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated Microsoft Windows Windows 95 Windows 98 Windows Me Windows NT and Windows 2000 are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies Notice Though the MT5634ZBA V92 modem is capable of 56K bps download perfor mance line impairments public telepho2. Telephone Connection If you want to connect a telephone to the same line as the modem plug it into the modem s PHONE jack Note The PHONE jack is not interchangeable with the LINE jack Do not plug the telephone into the LINE jack or the line cable into the PHONE jack Power Connection The power switch is located on the right side of the modem Make sure it is set to OFF Plug the the universal power supply into the PWR jack on the modem Then plug one end of the country specific power supply cord into the universal power supply and the other end into a power outlet or power strip Note Use only the power supply supplied with the modem Use of any other power supply voids the warranty and can damage the modem Power On Test Test the modem by turning it on When you turn it on the mo dem performs a diagnostic self test after which the 56 indica tor should light If this does not happen check that the power switch is on the power supply is solidly connected and the AC outlet is live If these measures do not work see Chapter 8 of the User Guide Solving Problems MultiModemZBA Quick Start Guide Step 4 Install the Modem Driver If you use Windows 95 or above you must install the modem driver The MTMoh Modem on Hold program is installed at the same time see Chapter 7 in the User Guide If you use another operating system please see the User Guide 1 Make sure your modem is connected properl
3. Turn off your computer Placing the modem in a convenient location connect it to your computers serial port to the tele phone line or leased line to AC power and optionally to your telephone Figure 3 MultiModemZBA connections MultiModemZBA Quick Start Guide RS232 Connection Plug one end of the serial cable into the RS232 connector on the modem and the other end into a serial port connector on your computer such as COM1 or COM2 Dial Up Connection Plug one end of the modular telephone cable into the modem s LINE jack and the other end into a standard telephone wall jack Note The LINE jack is not interchangeable with the PHONE jack Do not plug the telephone into the LINE jack or the line cable into the PHONE jack Note Regulatory agencies may impose certain restrictions on equipment connected to public telephone systems For more information see Appendix A in the User Guide Two Wire Leased Line Connection Plug one end of a two wire telephone cable into the modem s LINE jack and connect the other end to a two wire leased line wall jack or terminals Note Before you can use the modem on a leased line you must first change the internal jumpers See Step 2 Change the Internal Jumpers in the User Guide 6 MultiModemZBA Quick Start Guide
4. items w A computer with an unused serial port v A nearby AC power outlet A nearby telephone line A nearby two wire leased line jack or terminals optional Safety Warnings e Use this product only with UL and CUL listed computers e To reduce the risk of fire use only 26 AWG 41mm or larger telephone wiring e Never install telephone wiring during a lightning storm e Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines MultiModemZBA Quick Start Guide e Avoid using a telephone during an electrical storm there is a risk of electrical shock from lightning e Do not use a telephone in the vicinity of a gas leak Step 1 Mount the Feet The modem comes with a strip of self adhesive plastic feet which you can optionally mount on the modem To install the feet simply peel them from their paper strip and press them into the recesses on the bottom of the modem ess ss Figure 2 Mounting the feet Step 2 Change the Internal Jumpers This step is required only if you intend to use the modem on a leased line For leased line instructions see the User Guide 4 MultiModemZBA Quick Start Guide Step 3 Connect the Modem to Your System
5. cable MultiModemZBA Quick Start Guide A localization kit is included with the modem in some countries and purchased separately in others The kit can include any or all of the following items w An RJ 11 telephone cable w An adapter to connect the RJ 11 cable to your local telephone service vw A country specific power cord The following illustration shows how the modem is packaged for different counties Please use this information to check the contents of your package MT5634ZBA V92 Modem Installation Program Universal cD power supply MT5634ZBA V92 a Modem Installation Program Universal cD cD power supply MT5634ZBA V92 cm Modem Installation Program Universal CD CD power supply Figure 1 Localization kits 2 LK ZBA US NAM U S style ower cord and RJ 11 phone cable LK ZBA Euro ml pets Euro style power cord and RJ 11 phone cable Telco adaptor power cord and RJ 11 phone cable Ordered separately MultiModemZBA Quick Start Guide The localization kit order number for your country can be found at http www multitech com GlobalModem order localkits asp If any item is missing please contact Multi Tech Systems or your dealer distributor see Appendix D of the User Guide for informa tion on contacting Multi Tech via telephone fax or the Internet What You Will Need In addition to the contents of the MultiModemZBA package you will need the following
6. e is in Adobe Acrobat format and requires Adobe Acrobat Reader 4 0 or later The Adobe Acrobat Reader program can also be found on the MultiModemZBA compact disc The latest version of Adobe Acrobat Reader can be down loaded from the Adobe Web site at http www adobe com products acrobat readstep2 html 12 Multi lechi Systems Patents This device is covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 589 D394 250 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 D374 222 5 559 793 5 546 448 5 546 395 5 535 204 5 500 859 5 471 470 5 463 616 5 453 986 5 452 289 5 450 425 D361 764 D355 658 D355 653 D353 598 D353 144 5 355 365 5 309 562 5 301 274 Other patents pending 82090150
7. n methods The Global Wizard Utility The Global Wizard configuration utility is recommended for computers running Windows 95 or newer 1 Insert the MultiModemZBA compact disc into the CD ROM drive The Autorun dialog box appears 2 Click Initial Setup and Country Selection The Global Wizard dialog box appears Click Next 3 The Global Wizard searches for your modem and identifies it Click Next MultiModemZBA Quick Start Guide 4 Select the country in which the modem will be used and then click Next Review your choice of country If it is correct click Next to configure the modem When Global Wizard announces that the parameters have been set click Finish to exit AT Commands Non Windows users can configure the modem using AT com mands You must enter these commands in your communica tion program s terminal window 1 10 Run your favorite communication program and open the program s terminal window To configure the modem for a specific country type AT T19 0 nn where nn is the country code in hexadecimal format and then press ENTER To verify the change type ATI9 and then press ENTER The country code is displayed in decimal format MultiModemZBA Quick Start Guide Country AT command Result code hexadecimal decimal Euro NAM AT T19 0 34 default 52 Australia AT T19 0 01 01 Czech Republic AT T19 0 25 37 Hong Kong AT T19 0 30 48 Hungary AT T19 0 30 48 India AT T19 0 30 48 I
8. ndonesia AT T19 0 30 48 Japan AT T19 0 10 16 Korea AT T19 0 30 48 New Zealand AT T19 0 09 09 Phillipines AT T19 0 30 48 Poland AT T19 0 30 48 Singapore AT T19 0 30 48 South Africa AT T19 0 35 53 Slovenia AT T19 0 30 48 All others AT T19 0 34 default 52 The complete list of country codes can be found on the Multi Tech Web site at http Avww multitech com GlobalModem contig 11 MultiModemZBA Quick Start Guide Step 6 Install and Configure Your Software You may use either the communication program included with your modem or a third party program Communication programs designed for Windows 95 and above normally do not need to be manually configured since they use the Plug and Play con figuration of the Windows modem driver Communication pro grams designed for other operating systems however may need to be manually configured If you need advice on config uring software please see the User Guide How to Get a Copy of the User Guide The full MultiModemZBA User Guide can be found on the MultiModemZBA compact disc The User Guide describes the modem s features connections front panel operation and AT command set in detail It also describes how to use the V 92 Modem on Hold feature how to upgrade the modem s firmware and how to resolve common problems If you have any prob lems getting your modem to work please refer to the User Guide before calling Technical Support 800 972 2439 or 763 785 3500 The User Guid
9. ne infrastructure and other external technological factors may prevent maximum 56K bps connections Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 U S A Telephone 763 785 3500 or 800 328 9717 Fax 763 785 9874 Technical Support 800 972 2439 Internet http www multitech com MultiModemZBA Quick Start Guide Getting Started Congratulations on your purchase of the MT5634ZBA V92 modem You have acquired one of the finest V 92 data fax modems available today from one of the world s oldest modem manufacturers Multitech Systems Inc This Quick Start Guide will help you install and set up your modem A full User Guide containing instructions on how to use the V 92 Modem on Hold feature detailed configuration information a command reference a troubleshooting chapter and an index can be found on the MultiModemZBA CD The User Guide which is in Adobe Acrobat 4 0 format can be viewed on your monitor or printed out for easy reference What Is in Your Modem Package Your modem package has several components Please make sure you have them all before trying to operate your modem The MT5634ZBA V92 package should contain v An MT5634ZBA V92 data fax modem vw A set of four self adhesive plastic feet This Quick Start Guide Y A MultiModemZBA CD containing modem drivers and the User Guide v A CD containing data communications and other programs w A universal power supply v A 9 pin to 25 pin serial
10. y and then turn on your computer Windows should detect your new modem and open the Install New Modem wizard Note If Windows cannot find a modem your modem may be turned off it may be plugged into the wrong connector on your computer or the serial cable may be faulty See None of the LEDs Light When the Modem Is Turned On and The Modem Does Not Respond to Commands in Chapter 8 of the User Guide Solving Problems In the Install New Modem wizard select Don t detect my modem I will select it from a list and then click Next A dialog box with a list of manufacturers and a list of modem models appears Insert the MultiModemZBA compact disc into your CD ROM drive and then click Have Disk If the disc menu appears you may either close it or ignore it for now In the Install from Disk dialog box select the drive the disc is in and then click OK MultiModemZBA Quick Start Guide 5 A list of modems appears Select your modem from the list and then click Next 6 Select the port the modem is connected to and then click Next 7 Windows installs the modem driver and MTMoh program 8 Click Finish to exit Step 5 Configure the Modem for Your Country Before you use your modem you must configure it for the country in which it will be used You must also do this if you move the modem to another country after it has been configured for the first country You can use one of two configuratio
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