Multi-Tech Systems MT5600BA User's Manual
Contents
1. Model MT5600BA Model MT5600BL Data Fax Modem CL M es A Slat aulae Multi eci ystems MultiModemlII Quick Start Guide Models MT5600BA and MT5600BL P N 82086201 Revision B Copyright 1999 2001 by Multi Tech Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc Multi Tech Systems Inc makes no representations or warranties with respect to the con tents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Record of Revisions Revision Date Description B 6 1 01 Updated phone numbers added patent list and system CD deleted BBS and fax back references and revised Chapter 2 Trademarks MultiModemlI Multi Tech and the Multi Tech logo are trademarks of Multi Tech Systems Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated MNP and Microcom Network Protocol are trademarks of Microcom Incorporated K56flex is a registered trademark of Rockwell International Corporation and Lucent Technologies Corporation Microsoft Windows Windows 95 and Windows NT are either registered trademarks or tr2. MT5600BA or more MT5600BL modular telephone cables Y This Quick Start Guide CD containing data communications and other programs Y An installation CD containing modem drivers and a User Guide If any of these items are missing please contact Multi Tech Systems or your dealer distributor see Appendix D of the User Guide for information about contacting Multi Tech via telephone fax or the Internet MultiModemll Quick Start Guide What You Will Need In addition to the contents of the MultiModemlI package you will need the following items Y computer with an unused serial port v A shielded RS 232 serial cable with a male DB 25 connec tor on one end and a connector to match your computer s serial port on the other end V nearby AC power outlet Y nearby telephone line Y nearby leased line jack or terminals optional Safety Warnings Use this product only with UL and CUL listed computers To reduce the risk of fire use only 26 AWG or larger tele phone wiring Never install telephone wiring during a lightning storm Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type dur ing an electric
3. Connection esaet cite 4 Two Wire Leased Line Connection esses 4 Four Wire Leased Line Connection see 4 Phone Connection reae eene eH SE eU eI OHIO 4 Power Connection estote tee tenes ted e e t n dee 5 Power On Test aee deg ge eed EUH ep RE 5 Step 2 Install the Modem Driver ssssssseeeeeeee ee eee 5 Step 3 Install and Configure Your Software sse 6 How to Get a Copy of the User Guide sese 8 MultiModemll Quick Start Guide MultiModemll Quick Start Guide Introduction Congratulations on your purchase of the MultiModemlI mo dem You have acquired one of the finest data fax dialup and leased line modems available today from one of the world s oldest modem manufacturers Multitech Systems Inc This Quick Start Guide will help you install and set up your modem A full Llser Guide containing detailed configuration information a command reference a troubleshooting chapter and an index can be found on one of the disks in the modem package The Llser Guide which is in Adobe Acrobat 4 0 for mat can be viewed on your monitor or printed out for easy reference What Is in Your Modem Package Your modem package has several components Make sure you have them all before trying to operate your modem Your package should include amp An MT5600BA or MT5600BL modem An external transformer module One
4. of a two wire phone cable into the modem s LINE jack and connect the other end to a leased line wall jack or terminals MT5600BL Plug one end of a two wire phone cable into the modem s LEASED jack and connect the other end to a leased line wall jack or terminals Four Wire Leased Line Connection On an MT5600BL only plug one end of a four wire phone ca ble into the modem s LEASED jack and connect the other end to a four wire leased line wall jack or terminals For dial back up operation plug one end of the modular phone cable into the modem s LINE jack and the other end into a PSTN wall jack Phone Connection For voice only calls plug a telephone into the modem s PHONE jack optional MultiModemll Quick Start Guide Power Connection Plug the transformer module into an AC power outlet or power strip Plug the transformer module s cable into the POWER jack on the modem Note Use only the transformer module supplied with the modem Use of any other module voids the warranty and can damage the modem Power On Test Test the modem by turning it on a power switch is located on the front panel When you apply power the modem performs a diagnostic self test indicated by the TM indicator lighting for a few seconds after which the LCD should light If this does not happen check that the power switch is on the trans former module supply is solidly connected and the AC outlet is live If these measures do no
5. to always answer the phone add 50 0 to the string To use Caller ID with the modem add S0 2 to the string Caller ID information is sent between the first and second rings so the phone must ring at least twice be for the modem picks up the line Depending on the soft ware you might have to end the string with a carriage return character M Note To change the modem s default configuration type new commands in the communication program s terminal window adding the amp W command to store them in the modem s nonvolatile memory For instance to create a default configuration for a Macintosh computer that turns off autoanswer type AT amp F amp D0S0 0 amp W The new config uration loads automatically whenever the modem is turned on or receives the ATZ command 5 Select the port the modem is connected to normally COM1 or COM2 6 Select your serial port speed This can be labeled maximum speed DTE bps or baud rate Ideally if you use data compression you should set your serial port baud rate to four times the modem s maximum transmission speed or faster however few files can be compressed enough to require speeds that high and not all serial ports can handle speeds that high MultiModemll Quick Start Guide 7 If the software has an autobaud selection make sure it is disabled Autobaud applies only to older modems and can cause problems if enabled 8 If the software allows you to edit the no con
6. ademarks of Microsoft Corporation in the United States and or other countries PhoneTools is a trademark of BVRP Software Patents This device is covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 589 D394 250 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 D374 222 5 559 793 5 546 448 5 546 395 5 535 204 5 500 859 5 471 470 5 463 616 5 453 986 5 452 289 5 450 425 D361 764 D355 658 D355 653 D353 598 D353 144 5 355 365 5 309 562 5 301 274 Other patents pending Notice Though these modems are capable of 56K bps download performance line impairments public telephone infrastructure and other external technological factors currently prevent maximum 56K bps connections Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 U S A 763 785 3500 or 800 328 9717 Fax 763 785 9874 Technical Support 800 972 2439 Internet http www multitech com MultiModemll Quick Start Guide Contents Introduction iis d RR CREE REIR M 1 What Is in Your Modem Package sse 1 What You Will Need 5 tt te eet e e eis 2 Safety Warnings 2 Step 1 Connect the Modem to Your System sss 3 RS232 Connection eR ERE RE E 3 Dialup
7. al storm there is a risk of electrical shock from lightning Do not use a telephone in the vicinity of a gas leak MultiModemll Quick Start Guide Step 1 Connect the Modem to Your System Turn off your computer Placing the modem in a convenient location connect it to your computer s serial port to the tele phone line to your leased line to AC power and optionally to your telephone a T ete E Sans Figure 1 MT5600BL connections RS232 Connection Plug one end of the serial cable into the RS232 connector on the modem and the other end into a serial port connector on your computer such as COMI or COM2 MultiModemll Quick Start Guide Dialup Connection Plug one end of the modular phone cable into the modem s LINE jack and the other end into a public switched telephone network PSTN wall jack Note The LINE jack is not interchangeable with the PHONE jack Do not plug the phone into the LINE jack or the line cable into the PHONE jack Note Regulatory agencies may impose certain restrictions on equipment connected to public telephone systems For more information see Appendix A of the User Guide Two Wire Leased Line Connection MT5600BA Plug one end
8. nect messages NO CARRIER BUSY NO ANSWER NO DIALTONE make sure there is no space between DIAL and TONE in NO DIALTONE 9 Refer to the software manual or online help for other con figuration choices in most cases you can accept the default values How to Get a Copy of the User Guide The full MultiModem II User Guide can be found on a compact disc included with your modem The User Guide describes the modem s features connections front panel operation and AT command set in detail It also describes how to upgrade the modem s firmware and resolve common problems If you have any problems getting your modem to work please refer to the User Guide before calling Technical Support 800 972 2439 or 763 785 3500 The User Guide is in Adobe Acrobat format and requires Adobe Acrobat Reader 4 0 or later The Adobe Acrobat Reader program can be found on the installation CD included with your modem The latest version of Adobe Acrobat Reader can be download ed from the Adobe Web site at http www adobe com products acrobat readstep2 html
9. re You may use either the communication program included with your modem or a third party program Communication programs designed for Windows 95 98 Me and Windows NT 2000 normally do not need to be manually configured since they use the Plug and Play configuration of the Win dows modem driver Communication programs designed for DOS and other operating systems however may need to be manually configured to work with your modem Though each communication program is different the following procedure should work with most of them 1 Install and run your communication program 2 Find the dialog box or menu that lets you select your mo dem In Windows Terminal select Settings Modem Commands in HyperTerminal select File Properties Phone Number and in PhoneTools select Configure General Configuration Communication Change Modem MultiModemll Quick Start Guide 3 Choose your modem from the software s modem list If it isn t listed choose a generic modem and modify the set tings as necessary 4 Change the modem initialization string if necessary The factory default configuration works well for most purpos es To load the factory default configuration use AT amp F To load a custom configuration that was saved using the amp W command use ATZ Note that the Z command must be in a command string by itself For a Macintosh the initializa tion string should include the amp D0 command If you do not want the modem
10. t work see Chapter 8 of the User Guide Solving Problems Step 2 Install the Modem Driver If you use Windows 95 Windows 98 Windows Me Windows NT 4 0 or Windows 2000 you must install the modem driver If you use Windows 3 1 or another operating system skip this step and go to Step 3 1 Make sure your modem is connected properly and then turn on your computer Windows should detect your new modem and open the Install New Modem wizard Note If Windows cannot find a modem your modem may be turned off it may be plugged into the wrong connector on your computer or the serial cable may be faulty See None of the LEDs Light When the Modem Is Turned On and The Modem Does Not Respond to Commands in Chapter 5 of the User Guide Solving Problems MultiModemll Quick Start Guide 2 In the Install New Modem wizard select Don t detect my modem I will select it from a list and then click Next A dialog box with a list of manufacturers and a list of modem models appears 3 Insert the installation CD into your CD ROM drive and then click Have Disk 4 In the Install from Disk dialog box select the drive the CD is in and then click OK 5 list of modems appears Select your modem from the list and then click Next 6 Select the port the modem is connected to and then click Next 7 Windows installs and configures the modem 8 Click Finish to exit Step 3 Install and Configure Your Softwa
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