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Multi-Tech Systems MTCBA-C-EN-NX User's Manual

1. 18 Connecting to the Internet Through Your Cellular Providers 18 Connecting to the Internet Ste PS e n Tap Seb uae nU t eats ees ee 18 Chapter 3 Using the Web Management 20 Navigating the Web Management 20 Web Management Software Screens nicotine gian ua 22 22 IP Setup gt General ConfIGUrallon RD rese v 22 IP Setup SATIP aac tines aE 23 IPSet p s DDNS Cohfigutalionv c erectio 24 LP SETUP 25 IP Setup Stati ROUES id uti apibus e aber tek deletum pass Dias deed o ee 26 S Remote E 27 dd e 28 PPPA PPP Commlguratlo inte ie enh eaaa e Eain a G a aE PIANE ni oar 28 iuuenem a
2. IP Address The default is 192 168 2 1 To change it simply enter your own IP address Mask The default is 255 255 255 0 DNS Enter the primary DNS IP address for the system The default is 0 0 0 0 PPP Configuration PPP The default is Enable This allows the PPP dialer to operate Dial on The default is Enable This allows the dial on demand feature to operate Demand When Disabled the modem always stays connected Idle Time Out Sets the amount of time the PPP link stays active before disconnecting Setting the value to zero causes the link to stay active continuously Dial Number Enter the dial number This number connects you to the Internet For GPRS and EDGE the number is 99 1 For CDMA the number is 777 APN For GPRS and EDGE enter the APN Access Point Name The APN is assigned by your wireless service provider Init String You can set up to 4 modem initialization strings PPP Authentication Authentication Click the button corresponding to the authentication protocol you want to use to Type negotiate with the remote peer PAP CHAP or PAP CHAP Default PAP CHAP User Name Enter the PPP User Name This name authenticates the remote peer The default is ipmodule Password Enter the PPP Password This password authenticates the remote peer The default is ipmodule A Note About the Access Point Name The APN Access Point Name is assigned by your GPR
3. 26 Statistics amp Logs gt DHCP Statistics 50 Statistics Logs gt Ethernet 47 Statistics amp Logs gt Modem Information 50 Statistics amp Logs gt PPP 48 Statistics amp Logs gt PPP 49 Statistics 8 Logs gt 47 Statistics Logs gt Syslnfo 49 Storage Temperature oerte ene 8 SUD MENUS aceite rose Rm ERE 21 51 Supported Subtels stt oec th tres 51 Syslog configuration 23 System domain 2 24 7 44 12 Time zone configuration 55 25 o 44 0 EET 36 Vehicle Salfely is 7 Verifying Signal Strength 14 Wakeup om 30 Wakeup Call Examples 31 32 33 Wizard Setup niis oed 13 15 16 Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 60
4. EE EN 30 Wakeup On Call Example Si pa ea cele T EE CEPR EaR 31 PRP 2 Power OneC Onno ura E 34 PPP gt Modem 5 34 Networks amp Services Networks amp Services Network tete detener ipee iode Rain Ru Rat ener 35 Neiworks amp Services gt Service Configuratii 36 Multi Tech Systems Inc Wireless Modem with Ethernet Interface 5000375 3 Table of Contents Packet sabia FEN REA ER CES 37 Packet Filters gt Packet Filtleis 37 Packet Filters gt 38 Packet Filters gt DNAT Example tereti Lene ER ea 38 Packet Filters AdVarieed 2 eR 5 45232822 485311 15522042 58 32482053 5 4853 4255 528 1 22455828 51842448 40 ciun m 41 GRE Thnnels gt GRE sau eU D 41 GRE Tunnels GRE Routes ConflgilatlOn odor reed eye n Ucet eve ab ce A
5. KEYWAY DESIGNED TO USE 6 10 PANHEAD SCREWS 406 2 10 312 as 1 5 563 536 13 614 15 5 928 158 571 9 e 163 513 536 13 614 281 _ 1240 17144 1 393 31 496 35 382 1 693 OLD VERSION 43 002 MTS 01810704L 0723 NOTES DIMENSIONS IN In mm Old Chassis KEYWAY DESIGNED TO USE 6 10 PANHEAD SCREWS 406 2 10 312 22 1 _ 5 563 536 1 13 614 1 5 928 150 571 3 e 163 513 536 13 614 281 _ 1240 17144 1 303 31 496 35 382 1 693 OLD VERSION 43 002 MTS 01810704L 20758 NOTES DIMENSIONS IN In mm New Chassis Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 10 Chapter 2 Getting Started Front Panel LEDs Once the power is connected the LEDs on the front panel will provide information about the Ethernet functions and the wireless modem functions The front panel of the Ethernet EDGE has a power LED 3 Ethernet LEDs 5 modem LEDs and a SIM card slot EDGE Ethernet Wireless Modem r Ethernet 1 Modem PWR IP SPD L A TD RD CD TR LS QOO 90009 The front panel of the Ethernet GPRS is the same as the Ethernet EDGE GPRS Ethernet Wireless Modem Ethernet Modem _ PWR IP SPD LIA TD RD CD TR LS
6. 9 Setup a Wireless ACCOUN me 9 Connect Antenna Ethernet amp 9 diduBIl ERI 11 Ethetmet DS 11 Modem 11 Set Your PC s TCP IP Address for Ethernet Functionality nnne nnne 12 BNDEJEe Dunt ee 13 Prereguisite S gpS e otio ES 13 AT Command for Changing the GPRS F4 Model s Quad Band Frequency 13 AT Command Veritying Signal Strength uus oett ctr 14 AT Command for Checking Network Registration and Roaming Status 14 Configure the Ethernet Interface Using the Web Management Software eene 15 Set Time Price 17 Einem nEercmM 17 Connecting to the Internet
7. 50 Statistics amp bogs E n d aero Se 50 Statistics amp Logs gt Modem Information 5 a Re RUE P pe sateen 50 Appendix A A Reference Table of Commonly Supported 51 Appendix Wireless Antena cccsiicseccessvsccntcscneasecosnsseasacceceediuacsandeaneasavanteneesacsuscvtenrsndcdenenedsasendienescaddeeesaudareenstetenes 53 53 GSM EDGE CDMA 2 4 4 6 ad sake sage ae kasd aad a seda ao aa 53 GSMiand E GSM Characteristics zis 53 CDMA 219 53 Fused DC Power Cable Dimensions 5 60 54 Howto Change the 54 Appendix Firmware Upgrade Using External TFTP 55 Appendix D Multi Tech Systems Inc Warranty and Repair 56 M lti Tech Warranty Statement crecientes eiu ma n
8. 42 Ser eis o 43 DHGP Sennen gt SUDMEE SENGS 43 DHCP Server gt Fixed Addresses trt pero ect Pos ko ERO SEXE quu Rad 44 EHI 44 TOOLS gt TOONS 54882550 08545815 48268 44 10015 gt SoM CE SaS EE II TU 45 15 gt Firmware Upgrade orte a de 45 TOOS 2 00 DIG III 46 Tools gt Save COmMOWratlOM 46 518155 LOGS aise csc Ueber EE EI acc LE CURE p ac reo cra ELTE E dae 47 Statistics amp 1 095 2 47 Statistics amp Logs gt 47 Statistics amp Logs gt E R 48 Statistics amp Logs PPPCTFAGG iiit tico bor egeo Eee nis Em 49 Statistics amp Logs gt SySIN O 49 62252 1081 2562
9. Safety Instructions for Hazardous Locations Installation Instructions Installation instructions are provided which state 1 The modems are open devices intended for installation in an ultimate enclosure suitable for the intended application 2 THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I DIVISION 2 GROUPS A B ANDD OR NON HAZARDOUS LOCATIONS ONLY 3 WARNING Explosion Hazard Substitution of Components may Impair Suitability for Class Division 2 4 WARNING Explosion Hazard Do not Disconnect Equipment Unless Power has been switched off or the area is known to be Non hazardous 5 WARNING Explosion Hazard Do not replace fuse unless power has been switched off or the area is known to be non hazardous 6 WARNING Do not install or remove SIM card unless power has been switched off or the area is known to be non hazardous Vehicle Safety Do not use your Wireless MultiModem while driving unless equipped with a correctly installed vehicle kit allowing Hands Free Operation Respect national regulations on the use of cellular telephones in vehicles Road safety always comes first f incorrectly installed a vehicle the operation of Wireless MultiModem telephone could interfere with the correct functioning of vehicle electronics To avoid such problems be sure that qualified personnel have performed the installation Verification of the protection of vehicle electronics should be part o
10. Check the Enable or Disable box If enabled the program will query the server to determine the IP address before it performs the DDNS update the IP address is still assigned by the wireless provider and the DDNS will be updated based on the address returned by Check IP Server If disabled the program will perform the DDNS update using the IP address that it obtains from the PPP link Default Enable Enter the Server name from which the currently assigned IP address is obtained Enter the port number of the Check IP Server Default is 80 Enter the Server name to which the IP Address change is registered Example members dyndns org Enter the Server port number Default is 80 Enter the maximum number of tries that will be allowed if the update fails Default 5 Range is 0 100 Enter the intervals in days that will be allowed to pass when there is no IP Address change At the end of this interval the existing IP Address will be updated in the server so that it will not expire Default 28 days Range is 1 99 days Sets the system registration type as either Dynamic or Custom Default Dynamic Enter the registered Domain name Enter the User Name that can access the DDNS Server Default NULL Enter the Password that can access the DDNS Server Default NULL Click the Submit button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made cha
11. Half rate HR Full rate FR Enhanced full rate EHR echo cancellation noise reduction option telephony and Dual Tone Multi Frequency DTMF transmission emergency calls Telephony and Dual Tone Multi Frequency DTMF functionality AMPS Voice QCELP 13K echo cancellation condensing condensing Antenna RF Antenna 50 ohm SMA female Antenna 50 ohm SMA female Antenna 50 ohm SMA female Connectors connector connector connector SIM Connector Standard 3V SIM receptacle Standard 3V SIM receptacle Interface Ethernet Model RJ 45 Ethernet Model RJ 45 Ethernet Model RJ 45 Connectors 10BaseT 100BaseTX 802 3 10BaseT 100BaseTX 802 3 10BaseT 100BaseTX 802 3 Power Ethernet Model 2 5mm miniature Ethernet Model 2 5mm miniature Ethernet Model 2 5mm miniature Connectors screw screw screw Voice Ethernet Model RJ 9 4 pos NA NA Connectors modjack Voltage 5V to 32 VDC 5V to 32 VDC 5V to 32 VDC Power Max 950mA at 5V 800mA at 5V 840mA at 5V Current Draw Physical Ethernet Model Ethernet Model Ethernet Model Description 2 8 L x 6 4 W x 1 2 11 5 oz 2 8 L x 6 4 W x 1 2 11 5 oz 2 8 L x 6 4 W x 1 2 11 5 oz 7 1 cm x 16 3 cm x 3 0 3266 7 1 cm x 16 3 cm x 3 0 3266 7 1 cm x 16 3 cm x 3 0 cm 3266 Operating 30 to 60 C 20 to 55 20 to 55 Temperature Storage 409 to 85 40 to 85 C 40 to 85
12. Select the Internal Service to be the destination Select the source address for packets that going to be sent If you do not want to change the address select NOCHANGE Click the Save button The defined DNAT configuration is added and will display at the bottom of the screen Entries can be deleted or edited by clicking the Edit or the Delete buttons Packet Filters gt DNAT Example Set Up DNAT and Port Forwarding to an Internal Device Note The internal device can be camera meter security device etc Situation Assume the device is on a LAN with an IP address of 192 168 2 100 and the port to access the device is port 7700 1 Onthe Network amp Services Network Configuration screen set up the following parameters Name Enter a name for the LAN device IP Address and Subnet Address Enter the IP address and subnet address of the device Example Name MeterlP IP Address 192 168 2 100 Subnet Address 255 255 255 255 Add Click the Add button to save this configuration 2 Onthe Network amp Services Service Configuration screen define a service name For this example the service will be a meter Name Enter a name for the service use a name that will identify the service for you Example MeterPort Protocol Select a protocol Example tcp udp S Port Client Enter the source port for this service Example 1 65535 D Port Server Enter the destination port for this service Example 7700
13. Add Click the Add button to save this configuration Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 38 Chapter 3 Using the Web Management Software 3 Packet Filters gt DNAT Configuration screen define the DNAT rule Source Select the original target network host of the IP packets that you now want rerouted The original target network host is the one previously defined in the Network Configuration section Example Any Pre DNAT Service Select the service for the Pre DNAT destination This service was just defined in the Service Configuration section Example MeterPort Post DNAT IP Select the destination to which the IP packets are to be diverted Only one host can be defined as the Post DNAT destination Example MeterlP Post DNAT Service Select the service for the Post DNAT configuration Example MeterPort Internal Source Select the source address for packets that going to be sent If you do not want to change the address select NOCHANGE Example NOCHANGE 4 Save Click the Save button to save this configuration Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes The device will save all the settings and reboot the PC Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 39 Chapter 3 Using the Web Management Software Packet Fi
14. Chapter 3 Using the Web Management Software Tools gt Service Status This screen displays the status of each service that is available at run time The first column lists the services available at run time the second column identifies the configuration enabled disabled the third column reports the current status of each service Tools gt Service Status pons Tools gt Firmware Upgrade Firmware Upgrade Browse file for upgrade LBrewse Upgrade Firmware Upgrade Browse File for Upgrade Click the Browse button and select the firmware bin file When found highlight the file name and press Enter so that the file name displays in the text box Make sure you select the correct BIN file otherwise your MTCBA x EN can become inoperable Then click the Upgrade button When upgrade is completed the program will return to the main login screen Important Notes Firmware Upgrade is available only when Firmware Upgrade Configuration is enabled on the IP Setup screen e The new firmware is written into the flash e A Firmware Upgrade will take at least 3 minutes while the firmware is downloaded Do not cycle power during this time DO NOT perform firmware upgrade remotely via the Cellular wireless connection Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 45 Chapter 3 Using the Web Management Software Tool
15. Save amp Restart Help Inde Home Wizard Setup Logout Screen IP Setup HTTP Configuration General onfiguration DDNS Configuration Screen Input Area SNTP Configuration 25 1 1970 DD MM YvYY Static Routes T Time 18 34 47 HH MM SS IP Configuration IP Address 192 168 2 1 Mask 255 255 255 0 Default Gateway 0 0 0 0 Primary DNS 0 0 0 0 Secondary DNS 0 0 0 0 Auto Dialout Configuration Autodialout G Enable C Disable Raw Dialout Enable Disable Screen Buttons Home Click this button to return to the Home screen Wizard Setup Click this button to display the Wizard Setup screen on which you can quickly set up your wireless modem with basic configuration settings Logout Click this button to Logout and return to the login screen Help Click this button to display the Help text Submenus The submenus display on the left side of the screen The following table shows the sub menu selections under each main menu category Networks Filters GRE DHCP Server Tools Statistics Services Tunnels amp Logs General Config PPP Config Network Packet Filters Tunnels Subnet Settings Tools Ethernet HTTP Config Wakeup Configuration DNAT Config GRE Routes Addresses Service Status Serial DDNS Config on Call Service Advanced Firmware PPP SNTP Config On Configuration Up
16. 8192 Kbytes Processor Speed 144 Mhz UART Speed 115200 Nob je oe oe eoo o oo o eoo eoe oo o eoo eoo ee This is an example of the System Information Statistics amp Logs screen It shows the information of the module processor details uptime memory utilization version date binary details Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 49 Chapter 3 Using the Web Management Software Statistics amp Logs gt DHCP Stat Statistics amp Logs gt DHCP Statistics DHCP Statistics Mac Address IP Address 00 60 4 56 59 14 192 168 2 100 This is an example of the DHCP Statistics amp Logs screen It shows the statistics of DHCP leases Statistics amp Logs gt GRE Statistics Statistics amp Logs gt GRE Statistics This screen displays the statistics of active tunnels Statistics amp Logs gt Modem Information Statistics amp Logs gt Modem Information Modem AT Commands Trace ATEO ATEO M OK This screen displays the modem commands set on the PPP gt Modem Commands screen and also displays the results of the commands Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 50 Appendix A Reference Table of Commonly Supported Subnets Appendix A A Reference Table of Commonly Supported Subnets This table lists commonly supported Subnets organized by Address 255 255 25
17. C Temperature Humidity Relative humidity 20 to 90 Relative humidity 20 to 90 Relative humidity 20 to 90 condensing Certifications CE Mark R amp TTE EMC FCC Part 2 15 22 24 EN 55022 EN 55024 Safety cUL UL 60950 EN 60950 Network PTCRB CE Mark R amp TTE EMC FCC Part 2 15 22 24 EN 55022 EN 55024 Safety cUL UL 60950 EN 60950 Network PTCRB EMC FCC Part 2 15 22 24 EN 55022 EN 55024 Safety cUL UL 60950 EN 60950 Network CDG 1 amp 2 Miscellaneous AT Command Compatible Desktop or panel mounting Carrier approved Numerous LEDs provide status Embedded TCP IP stack Two year warranty AT Command Compatible Desktop or panel mounting Carrier approved Numerous LEDs provide status Embedded TCP IP stack Two year warranty AT Command Compatible Desktop or panel mounting Carrier approved Numerous LEDs provide status Over the air activation Embedded TCP IP stack Two year warranty AT Command Information AT Commands AT commands for the GPRS GPRS F4 IP CDMA and EDGE wireless modem are published in separate Reference Guides included on the MultiModem CD and posted on the Multi Tech web site Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F Chapter 2 Getting Started Chapter 2 Getting Started Setup a Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD C
18. PPP gt Wakeup on call wakeup Configuration N on Configuration Wakeup on Call Enable 7 Disable Time Delay sec 10 Dial On Demand from LAN Enable Disable Init String 1 Init String 2 m Init String 3 Init String 4 Init String 5 SUBMIT Caller ID Configuration Add Wakeup Caller ID aller Caller Acknowledgement Configuration Acknowledgement String to Caller SUBMIT Wakeup on Call Configuration Wakeup on Call Enable disable the Wakeup on Call feature The default is Disable Time Delay Enter the amount of time that you want to pass between the reception of a call and the initiation of the Wakeup on Call connection A time delay is needed to make sure that the incoming call has ended before the connection is initiated The default is 10 seconds Dial on Demand from LAN The default is Enable If this feature is disabled Dial on Demand initiates PPP only from the WAN not from the LAN Init Strings Configure the modem initialization strings Init num can range from 1 5 The default is NULL Submit Click the SUBMIT button to save these settings Caller ID Configuration Add Wakeup on Call Caller ID To add Caller ID to the Wakeup on Call function enter the Caller ID to be allowed to wakeup the modem After entering the Caller ID click the Add button The Caller ID displays at the bottom of screen You can enter any number of IDs you
19. e Inthe Address bar type http 192 168 2 1 This opens the Web Management software included with your wireless product Click Go A Login screen displays e Type the following For Username admin For Password admin 8 Once you are logged in select PPP from the Menu bar The PPP screen displays Setup the following to configure the PPP dialer PPP Enable the default Dial on Demand Select Disable select disable to stay connected at all times Idle time out 0 zero indicates that the connection will not disconnect Username You can keep the default ipmodule unless your wireless account requires your own user name Password You can keep the default ipmodule unless your wireless account requires your own individual password Baud Rate For CDMA and GPRS models select 115200 For EDGE models select 230400 Dial Number For CDMA models type 777 For GPRS and EDGE models type 99 1 APN For GPRS and EDGE enter the APN Access Point Name The APN is assigned by your wireless service provider Init String 1 You can set any initialization string you desire Submit Click the SUBMIT button 9 Click Save amp Restart located on the Menu bar The router will shut down and reboot 10 After your router has restarted and the IP LED is flashing wait for about 1 minute to be sure that the TR and CD LEDs are lit and showing a solid light not blinking Multi Tech Systems Inc MultiModem Wireless Modem with Eth
20. 1 IP internet Submit e Click the Submit button to save the changes made on this screen 2 gt Wakeup on Call screen set up the following parameters Wakeup on Call Configuration e Select Enable for Wakeup on Call e Set the Time Delay Use can use the 10 second default e Enter the Init Strings Set Wakeup Init String 1 by entering AT CLIP 1 Set Wakeup Init String 2 by entering AT CICB 0 CDMA only e Submit Button Click the Submit button to save these settings Caller ID Configuration e Enter a caller s ID that you want added to the Caller ID list e Add Button Click the Add button to save each Caller ID as it is entered to the Caller ID list 3 Save and Restart Click Save and Restart once you have completed and submitted all the screens on which you have made changes The device will save all the settings and reboot the PC Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 33 Chapter 3 Using the Web Management Software PPP gt Power On Configuration The Power On Configuration feature allows you to set an initialization string that will be sent to the modem upon boot up PPP gt PowerOn Configuration Power On Init String Configuration PowerOn Init String SUBMIT Power On Init String Configuration Power On Init String You can enter a string of 0 to 40 characters that will be sent to the modem upon boot up All commands will i
21. Systems Inc Wireless Modem with Ethernet Interface S000375F 34 Chapter 3 Using the Web Management Software Networks amp Services Networks amp Services gt Network Configuration Networks or Hosts can be added here The options to Delete or Edit a network after it has been defined and added are available by using the table at the bottom of the screen Setup Networks amp Services Packet Filters GRE Tunnels DHCP Server Tools Statistics amp Logs Save amp Restart Help Index Home Wizard Setup Logout Help Networks amp Services Networks amp Services gt Network Configuration Service Configuration Network Configuration IP Address Subnet Mask Name IPAddress Mask b eus pete fee Network Configuration Enter the Name IP Address and Mask for a new Network or Host Notes Network Host Name cannot be edited A Network Host cannot be deleted if it is used in another configuration e Network Host changes are reflected in all the configurations in the Web Management software where they are used e A Network Host added here will be displayed in the following sections Static Routes DNAT and Packet Filters Name Enter the name of the Network Host The same address mask pair should not already be present in the displayed list IP Address Enter the IP Address of the Network Host
22. The same address mask pair should not already be present in the displayed list Subnet Mask Enter the Network Mask of the Network Host For Host addresses the mask is entered as 32 Note See Appendix A Table of Commonly Supported Subnets Add Button Click the Add button The defined network is added and will display at the bottom of the screen Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 35 Chapter 3 Using the Web Management Software Networks amp Services gt Service Configuration On this screen you can specify the standard set of well known services available on the system These services enable the configuration of the user defined services The options to Delete or Edit a service after it has been defined and added are available by using the table at the bottom of the screen Networks amp Services gt Service Configuration Service Configuration Port Client D Port Server ee Jm Jem e de aene pese gt e pm a CUNENEN EC n perm eee tcp 119 i Service Configuration Enter the Name Protocol Source Port Client and Destination Port Server for the new Service e A Service Name
23. Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi Tech product You may also contact any Multi Tech sales office for information about the nearest distributor or other repair service for your Multi Tech product The Multi Tech sales office directory is available at www multitech com PARTNERS Channels offices In the event that factory service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Recommended international shipment methods are via Federal Express UPS or DHL courier services or by airmail parcel post shipments made by any other method will be refused Please include inside the shipping box a description of the problem a return shipping address must have street address not P O Box and your telephone number If the product is out of warranty a payment in advance is required Acceptable means of payment include credit card wire transfer or a check in U S dollars drawn ona U S Bank Repaired units shall be shipped freight collect unless other arrangements are made in advance Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 56 Appendix D Multi Tech Systems Inc Warranty and Repair Policies Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department nearest you or email suppo
24. and complete the login 2 Goto the IP Setup General Configuration screen and check the Enable button for Firmware Upgrade under the TFTP Configuration at the button of the screen Click Save amp Restart located on the Menu bar Then open the DOS screen by clicking the PC s Start button and selecting Programs Accessories Command Prompt 5 Atthe C prompt enter the upload request by typing the following tftp i lt ip address gt put firmware filename tftp bin AMD tftp bin Then press Enter Example tftp i 192 168 254 253 put c example bin Press Enter Definitions of the Upload Request Parameters lt ip address gt Address of the Serial to Ethernet Adapter to which you are uploading the firmware image firmware filename gt Filename under which the firmware file was saved on your PC or local network AMD tftp bin lt gt This is a case sensitive file name type it as shown here 6 After the upgrade is completed open the Web Management software to see if the new version shows Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 55 Appendix D Multi Tech Systems Inc Warranty and Repair Policies Appendix D Multi Tech Systems Inc Warranty and Repair Policies Multi Tech Warranty Statement Multi Tech Warranty Statement Multi Tech Systems Inc hereafter MTS warrants that its products will be free from defects in material or workmansh
25. be sent to the modem upon receiving a valid Caller ID from the WAN For the CDMA GPRS and EDGE modems Set the Wakeup Acknowledgement string configuration with the command at cnma e Click the Submit button to save the Acknowledgement Configuration 3 Save and Restart You must click Save and Restart once you have completed and submitted all the screens on which you have made changes The device will save all the settings and reboot the PC Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 31 Chapter 3 Using the Web Management Software Example 2 Determine if the Wireless Modem Is Supporting Incoming Calls and Caller ID On the PPP PPP Configuration screen make sure that PPP is Disabled On the PPP Wakeup on Call screen make sure that Wakeup on Call is Disabled Open a command prompt by clicking the Start button and selecting Run Type CMD to open the command window Click OK When the command window opens type Telnet 192 168 2 1 5000 Note 5000 is the port number 5 1 Enter your user name and password to login 5 2 Enter an AT command to make sure you receive a response i e OK 5 3 Enter the Command AT CNUM to determine the dial number of your wireless modem Note For a CDMA modem you might have to enter the command AT CICB 0 6 From another phone call your modem using the number identified in Step 5 3 This will let you know if the RING message shows 7 Toenab
26. cannot be edited e A Service cannot be deleted if it is used in another configuration e Service changes are reflected in all the configurations in the Web Management software where they are used e Services added here will be displayed in the following sections DNAT Packet Filters Name Enter the name of the Service It has to be unique Protocol Enter the type of protocol ITCP UDP Source Port Enter the Source Port for this service Destination Port Enter the name of the Destination Port for the service Add Button Click the Add button The new service is added and will display on the screen Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 36 Chapter 3 Using the Web Management Software Packet Filters Packet Filters gt Packet Filters You can Delete or Edit a packet filter rule after it has been defined and added by using the table at the bottom of the screen IP Setup PPP Networks amp Services Packet Filters GRE Tunnels DHCP Server Tools Statistics amp Packet Filters Packet Filters gt Packet Filters DNAT Configuration Packet filter Advanced From Hosts Networks Service To Hosts Networks Action Any v Any Any ACCEPT v Edit Delete Packet Filter From Host Networks Enter the network host from which the packet must originate for the filter rule to match The Any option which matches all IP add
27. modem responds with the received signal strength rssi and the channel bit error rate ber RSSI ranges from 0 to 31 BER ranges from 0 to 7 7 is the highest error rate Signal Strength RSSI 10 31 Sufficient 0 9 Weak or Insufficient 99 Insufficient Note Sprint models will respond differently Please refer to the CDMA AT Command Reference Guide AT Command for Checking Network Registration and Roaming Status Use this command to verify that the wireless MultiModem has been registered on a wireless network 1 Inthe command window type AT CREG 2 The modem will respond in one of the following ways Network Registration Verification Value Network Registration Status CREG 0 0 The modem is not registered on any network CREG 0 1 The modem is registered on the home network CREG 0 5 The modem is registered on a network and it is roaming Note If the modem indicates that it is not registered verify the signal strength to determine if the problem is the strength of the received signal Exiting Modem Mode 1 After the last AT Command is entered press CTRL the right bracket 2 The following prompt displays telnet Type quit and press Enter 3 Then the following prompt displays exit and press Enter Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 14 Chapter 2 Getting Started Configure the Eth
28. one to which the routed packets will be received Enter the FQDN Fully Qualified Domain Name for the Remote IP which can be either the IP Address of an FQDN Click the Add button The defined GRE tunnel configuration is added and will display at the bottom of the screen Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 41 Chapter 3 Using the Web Management Software GRE Tunnels gt GRE Routes Configuration GRE Tunnels gt GRE Routes GRE Routes Configuration Remote Network Tunnel Name Any gt GRE Routes Configuration Remote Network Select the remote network for which the traffic destined to it must be routed through the given tunnel Tunnel Name Select the name of the tunnel through which the traffic will be routed Note To add a tunneled route the remote network and the tunnel must have been defined in Network Configuration The tunnel configuration must be completed before setting the GRE route configuration Add Button Click the Add button The defined GRE route configuration is added and will display at the bottom of the screen Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 42 Chapter 3 Using the Web Management Software DHCP Server DHCP Server gt Subnet Settings Fixed Addresses DHCP Server DHCP Server gt Subnet Settings DHCP Enable Disable Subnet 192 169 2 0
29. to make them available to other functions such as allowed packet filters DHCP Server and Statistics amp Logs Packet Filters Defines filter rules DNAT configuration and ICMP rules GRE Tunnels Generic Routing Encapsulation GRE Defines the remote network and the tunnel through which traffic is to be routed DHCP Server Configures the DHCP server settings Tools Sets DDNS Force Update and Reset Modem displays Service Status and provides screens for Firmware Upgrade Load Configuration and Save Configuration Statistics amp Logs Shows statistics and logs maintained by the modem Save amp Restart Saves your settings and reboots your PC Help Index Accesses the online Help text IMPORTANT NOTE ABOUT SUBMIT AND SAVE amp RESTART Click the Submit button located at the bottom of most screens in order to save any changes you make Then you must click the Save amp Restart button located on the Menu bar in order for your settings to take effect Save amp Restart does not have to be executed after each screen you can change and Submit several screens and then click Save amp Restart Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 20 Chapter 3 Using the Web Management Software Screen Parts Menu Bar Submenu Title Submenu List Screen Buttons IP Setup PPP Networks amp ervices Packet Filters GRE Tunnels DHCP Server Tools Statistics amp Logs
30. you can delete if necessary See Appendix Table of Commonly Supported Subnets Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 43 Chapter 3 Using the Web Management Software DHCP Server gt Fixed Addresses DHCP Server gt Fixed Addresses DHCP Subnet Settings HCP Subnet Settings Mac Address IP Address DHCP Fixed Configuration The DHCP server can be made to assign a fixed IP address for a particular user by identifying the MAC address This binding can be made permanent by configuring it here The same IP address will not be used for any DHCP client with a different MAC address even if there is no active DHCP connection with that IP address MAC Address Enter the MAC address to which the specified IP address binds IP Address Enter the fixed IP address to be assigned Add Click the Add button The addresses are added and will display in the table at the bottom of the screen from where they can be deleted or changed Tools Tools gt Tools DDNS Force Update DDNS Status DDNS is dissbled DDNS DDNS Force Update Click the Update button to give the DDNS force update condition DDNS Status Click the Refresh button to display the DDNS Status after a forced update Modem Reset Modem Click the Reset button to reset the wireless modem Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 44
31. 5 128 125 Network Number N N N O N N N 128 Network Number Hosts Available 1 126 129 254 Broadcast Address N N N 127 N N N 255 Broadcast Address 255 255 255 192 N N N O N N 1 62 N N N 63 126 N N N 64 N N 65 126 N N N 127 N N N 128 N N 129 190 N N N 191 N N N 192 N N 193 254 255 Network Number osts Available Broadcast Address H N N N N H 255 255 255 224 N N N O N N N 1 30 N N N 31 127 N N N 32 N N N 33 62 N N N 63 N N N 64 N N N 65 94 N N N 95 N N N 96 N N N 97 126 N N N 127 128 129 158 159 160 161 190 191 192 193 222 223 224 225 254 255 Network Number Hosts Available Broadcast Address 255 255 255 240 N N N O N N N 1 14 N N N 15 28 N N N 16 N N N 17 30 N N N 31 N N N 32 N N N 33 46 N N N 47 N N N 48 N N N 49 62 N N N 63 N N N 64 N N N 65 78 N N N 79 N N N 80 N N N 81 94 N N N 95 N N N 96 N N N 97 110 N N N 111 N N N 112 N N N 113 126 N N N 127 N N N 128 N N N 129 142 N N N 143 N N N 144 N N N 145 158 N N N 159 N N N 160 N N N 161 174 N N N 175 N N N 176 N N N 177 190 N N N 191 N N N 192 N N N 193 206 N N N 207 N N N 208 N N N 209 222 N N N 223 N N N 224 N N N 225 238 N N N 239 N N N 240 N N N 241 254 N N N 255 Network Number Hosts Available Broadcast Address 255 255 255 248 N N N O 1 6 N N N 7 129 N N N 8 N N N 9 14 N N N 15 N N N 16 N N N 17 22 N N N 23 N
32. End Time End Ordinal End Month End Day End Time Submit Button Set the end ordinal to use during Daylight Saving mode Select the week in which daylight saving time ends Options are first second third fourth last Default is last Set the end month to use during Daylight Saving mode Default is October Set the end weekday to use during Daylight Saving mode Default is Sunday Set the end time to use during Daylight Saving mode Default is 02 00 hh mm Click the Submit button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes IP Setup gt Static Routes Routing information is used by every computer connected to a network to identify whether it is sending a data packet directly to the firewall or passing it on to another network The options to Delete or Edit a route after it has been defined and added are available by using the table at the bottom of the screen General Configuration HTTP Configuration DDNS Configuration SNTP Configuration Remote Configuration Setup gt Static Routes Add Static Routes Static Route LANInterface gt EN Add Static Routes Static Route Add Button Important Note Select a static route from the drop down list box and then click the Add button After clicking the Add button the new route is added and will display a
33. Ethernet Interface 5000375 2 Table of Contents Table of Contents Chapter 1 Introduction and Product Description esses essen eene nennen nennen ennt nnns nennen 5 Product and Interface Descriptions 5 i us 5 iore a4 DIC E 5 MultiModemi GP se Sa ui ix euh cad sg e Gan tcu decree da dm racc A Me Aer 5 MA e 5 DIDI munis cur m 6 Ship e 6 Safety Warnings Ethemet Ponts cesses metas 7 Handling Precautions Safety Instructions for LOCAllO is ont rre ertet oro SE TEMP 7 Installation 7 31 10 81 21 eem 6 Te Ve RUD NEAR EUER ee va uma DOE 8 22 22 22 22 222222 422 4 28220 5 8 2 Getting Started 2 5 5
34. Flashing state indicates registration on network Off state Modem is off not ready or in download mode Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 11 Chapter 2 Getting Started Set Your 5 TCP IP Address for Ethernet Functionality After the wireless account is established and the modem is properly connected it is now time to set up the PC for the Ethernet functionality First you will have to set the TCP IP address on your PC if not previously set 1 Open the PC s Control Panel 2 Select Networks or Network Connections 3 Under Protocols select TCP IP 4 Under Properties choose one of the following e Check Obtain IP Address Automatically and Obtain DNS Server Address Automatically you check these then the DHCP function obtains the IP Address automatically from the Ethernet wireless modem or e Check Use the Following IP Address and Use the Following DNS Server Address f you check these then enter the following addresses IP Address 192 168 2 2 Subnet Mask 255 255 255 0 Gateway 192 168 2 1 Specify a DNS Server For example 205 171 3 65 Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 12 Chapter 2 Getting Started Using AT Commands Prerequisite Steps In order to communicate directly with the internal cellular module with AT commands you first must disable PPP by logging into the Web Management softw
35. GRE route configuration eee 42 ORE FOULIFIG 41 GRE tunnel 41 GRE tunnelirig 41 H H323 packets connection tracking 40 Handling 7 HTTP authentication 23 HTTP configuration icio 23 ICMP configuration 40 ICMP Keep Alive Check 29 IP 23 IP els I RET T 24 ape EE 36 L LEDS it 11 Load 46 Menu SICH e dee dan 20 Modem configuration cene 29 Modem Information 4 5 soccer te tes 50 Modem BEDS 11 Modem a 13 Configuratio 28 20 Network configuration cioe 35 Network Host for Remote Configuration 27 Multi Tech Systems Wireless Modem with Ethernet Interface S000375F 59 Obtain DNS Server Address Automatically 12 Obtain IP Address automatically 12 Operating 8 Ordering Replacement Parts 57 P Packet di
36. IN LINE WATER PROOF FUSE HOLDER 250 REF STRIP AND TIN 18 AWG x2 BLACK RED TWIN LEAD BONDED WIRE 01 PROOF SEAL RIBS FUSE HOLDER IS WATERPROOF TWIST AND PULL TO REMOVE FUSE FUSE REPLACEMENTS 1 LITTLEFUSE 313 2 5 250V 2 SUN FUSE 65 2 5 250 GENERAL SPECIFICATIONS SEE GLOBTEK INC DRAWING PN LLPTIOSFOTRB FSE WP FOR DETAIL prasa Notice This drawing may contain proprietary and confidential information Ting one sur 0 1 of Multi Tech Systems Inc It is loaned for limited purposes only and remains the property of Multi Tech Systems Inc It may not be reproduced in whole or part without written FUSED PWR CARL E 18502 consent The drawing is to be returned when requested Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 54 Appendix C Firmware Upgrade Using External Client Appendix C Firmware Upgrade Using External TFTP Client Follow the steps below to install new firmware from the Multi Tech Systems Inc Web site Obtaining the Latest Firmware Version To obtain the latest version of the firmware contact you Multi Tech Sales Representative or contact Multi Tech directly by phone or email Phone 763 785 3500 or 800 328 9717 See the Multi Tech Web site www multitech com 1 Open the modem router s Web Management software using a Web Browser Enter the Gateway Address http 192 168 2 1 default
37. L ON OIL OIL OL OV NN NN OV 22222222222222222222222222222222222222222222222222222222222222 12 76 80 84 88 92 96 100 104 108 112 116 120 124 128 132 136 140 144 148 152 156 160 164 168 172 176 180 184 188 192 196 200 204 208 212 216 220 224 228 232 236 240 244 248 252 N N N 4 52 Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F Appendix B Wireless Antenna Appendix B Wireless Antenna The Antenna The antenna sub system and integration in the application is a major issue Choice of antenna type length performances thermal resistance etc These elements could affect GSM performances such as sensitivity and emitted power PTCRB Requiremenis Note There cannot be any alteration to the authorized antenna system The antenna system must be the same type with similar in band and out of band radiation patterns and maintain the same specifications FCC Requirements Note The antenna gain including cable loss must not exceed 3 0 dBi at 1900 MHz 1 6 dBi at 850 MHz for mobile operating configurations and 7 0 dBi at 1900 MHz 2 3 dBi at 850 MHz for fixed mounted operations as defined in 2 1091 and 1 1307 of the rules for satisfying RF exposure compliance GSM EDGE and CDMA Antenna The integrated modem antenna connector is a SMA connector The SMA connector incorporates a Screw
38. Mail SupplyNet Inc 614 Corporate Way Valley Cottage NY 10989 Phone 800 826 0279 Fax 914 267 2420 Email info thesupplynet com Internet http www thesupplynet com Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 57 Appendix Waste Electrical and Electronic Equipment Appendix Waste Electrical and Electronic Equipment July 2005 Waste Electrical and Electronic Equipment WEEE The WEEE directive places an obligation on EU based manufacturers distributors retailers and importers to take back electronics products at the end of their useful life A sister Directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all Multi Tech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the responsibility to dispose of their waste equipment by handing it over to a designated collection point for the r
39. Mask 255 255 255 0 Default Gateway 192 169 2 1 DNS 0 0 0 0 Lease Time dd hh mm 00 00 00 00 00 00 infinite lease time From To General Configuration DHCP Dynamic Host Configuration Protocol is a protocol that allows individual devices on an IP network to get their own network configuration information IP address subnet mask broadcast address etc from a DHCP server The overall purpose of DHCP is to make it easier to administer a large network DHCP Subnet Mask Gateway DNS Lease Time Submit Subnet Settings From To Range Add Note Enable disable the DHCP server Enter the subnet address For the subnet change all the ranges have to be deleted otherwise you would not be able to edit the subnet Enter the subnet mask address Enter the gateway address Enter the DNS address Select the DHCP Lease Time from the selection box Lease time is set in days hours and minutes A Lease Time of 00 00 00 is an Infinite Lease Time Click the Submit button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes Enter the range of IP address for the subnet For every range the From and the addresses have to be entered in these fields Click the Add button The address range is added and will display in the table at the bottom of the screen Once the range displays
40. MultiModem Wireless EDGE GPRS CDMA Modems with Ethernet Interface gt N WS penam User Guide Multi lech Systems Copyright and Technical Support User Guide MultiModem Wireless EDGE GPRS and CDMA Modems with an Ethernet Interface MTCBA E EN MTCBA G EN Fx MTCBA C EN Nx 5000375 Revision F Copyright This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Copyright 2005 8 by Multi Tech Systems Inc Multi Tech Systems Inc makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Check Multi Tech s Web site or product CD for current versions of our product documentation Record of Revisions Revision Date Description B 08 10 06 Software version 1 14 Added a Wake Up on Call setup example Added a Connecting to the Internet section Added a Setting Up DNAT example Added more information about activating and setting up a wireless modem account Added a table of commonly supported subnets C 04 23 07 Updated the Technical Support cont
41. N N 24 N N N 25 30 N N N 31 N N N 32 N N N 33 38 N N N 39 N N N 40 N N N 41 46 N N N 47 N N N 48 N N N 49 54 N N N 55 N N N 56 N N N 57 62 N N N 63 N N N 64 N N N 65 70 N N N 71 N N N 72 N N N 73 78 N N N 79 N N N 80 N N N 81 86 N N N 87 N N N 88 N N N 89 94 N N N 95 N N N 96 N N N 97 102 N N N 103 N N N 104 N N N 105 110 N N N 111 N N N 112 N N N 113 118 N N N 119 N N N 120 N N N 121 126 N N N 127 N N N 128 N N N 129 134 N N N 135 N N N 136 N N N 137 142 N N N 143 N N N 144 N N N 145 150 151 152 153 158 159 160 161 166 167 168 169 174 175 176 177 182 N N N 183 N N N 184 N N N 185 190 N N N 191 192 193 198 199 200 201 206 207 Multi Tech Systems Inc Wireless Modem with Ethernet Interface 5000375 Appendix A Reference Table of Commonly Supported Subnets 209 214 217 222 225 230 233 238 N 241 246 N 249 254 N N N N N N N N N N N N Hosts Available Broadcast Address Network Number N N N O 255 255 255 252 30 LO CO F v LO CO x 10 QO x x x x OI 00 SE SF 10 10 LO CO 00 00 O O O Q Q x x x QI QN CO CO CO st sf 10 10 00 0 52 52 5 52 MOTT YS YS CONS TT OI OI
42. OOOO oO The front panel of the Ethernet CDMA has the same LEDs as the EDGE modem However it does not have a SIM card slot Multi 2 MultiTech Ethernet Wireless Modem Systems Ethernet r Modem 4 PWR IP SPD L A TD RD CD TR LS Ethernet LEDs IP IP FUNCTION This LED blinks when the IP function of the modem router is operating normally It shows a steady light when powering up initializing or flashing the firmware SPD SPEED This LED lights when the Ethernet is linked at 100 Mbps If it is not lit the Ethernet is linked at 10 Mbps L A LINK ACTIVITY This LED blinks when there is transmit and receive activity on the Ethernet It shows a steady light when there is a valid Ethernet connection Modem LEDs TD TRANSMIT DATA This LED blinks when the modem is transmitting data to your wireless carrier RD RECEIVE DATA This LED blinks when the modem is receiving data from your wireless carrier CARRIER DETECT This LED lights when the modem detects valid carrier signal from wireless carrier TR DATA TERMINAL READY This LED lights when the modem is trying to establish a wireless connection LS LINK STATUS EDGE This LED blinks when there is network activity between the carrier and the cellular module At all other times the light will be off GPRS amp CDMA Continuous on state indicates that the wireless modem is not registered on the network
43. RS wireless modem is base on industry standard open interfaces and can be desktop or panel mounted AT Commands The MultiModem GPRS wireless modem is configured using the GPRS AT Commands These commands are documented in the Reference Guide for the MultiModem Wireless GPRS Modems document number S000293x and also the Reference Guide for the GSM IP Commands document number 5000333 MultiModem CDMA The MultiModem CDMA wireless modem offers standards based multi band CDMA200 1xRTT performance The ready to deploy standalone data fax voice modem allows developers to add wireless communication to products with a miniumum of development time and expense The MultiModem CDMA wireless modem is base on industry standard open interfaces and can be desktop or panel mounted AT Commands The MultiModem CDMA wireless modem is configured using the CDMA AT Commands These commands are documented in the Reference Guide for the MultiModem Wireless CDMA Modems document number 5000294 Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 5 Chapter 1 Introduction Product Description Application Exam ple Ethernet Surveillance Cameras EDGE Network Always On Internet L Gateways gt Internet Cu r MultiModem EDGE Ethernet Wireless Modem Dial on Demand Central Monitoring L Location Shared Internet Access Ship Kit Contents The wireless modem i
44. S or EDGE wireless service provider but you may have to ask for it An access point is an IP network to which a wireless modem connects The Web Management software asks for the APN on the Wizard Setup screen and the PPP screen Click the Submit button Click the Save amp Restart button 5 6 Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 16 Chapter 2 Getting Started IMPORTANT NOTE ABOUT SUBMIT AND SAVE amp RESTART Click the Submit button located at the bottom of most screens in order to save any changes you make Then you must click the Save amp Restart button located on the Menu bar in order for your settings to take effect Save amp Restart does not have to be executed after each screen you can change and Submit several screens and then click Save amp Restart Set Time and Date The date and time must be set using the Web Management software The time and date set in P Setup will not be correct unless SNTP client is enabled and you have a live Internet connection See SNTP client Shutdown Caution Never unplug the power until you have first performed the Save amp Reset process If the setup changes are not properly saved before unplugging the power data could be lost Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 17 Chapter 2 Getting Started Connecting to the Internet Connecting to the Internet Throug
45. ace S000375F 46 Chapter 3 Using the Web Management Software Statistics amp Logs Statistics amp Logs gt Ethernet Statistics amp Logs Statistics amp Logs gt Ethernet Ethernet ethO statistics MTU 1500 bytes Rx Bytes 1766526 bytes Rx Packets 13210 Rx Errors 0 Rx dropped Rx Overruns Rx Frame Rx Compressed 0 Tx Bytes 2515538 bytes Tx Packets 148240 Tx Errors 1 Tx dropped Tx Overruns Tx Carrier Tx Collisions Tx Compressed Tx Queue Length This is an example of the Ethernet Statistics amp Logs screen It shows Ethernet statistics Statistics amp Logs gt Serial Statistics amp Logs gt Serial Serial Statistics Current Session This is an example of the Serial Statistics amp Logs screen It shows serial statistics Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 47 Chapter 3 Using the Web Management Software Statistics amp Logs gt PPP Statistics amp Logs gt PPP 0 statistics PPP Link UP dialed PPP Local ip 208 54 128 253 PPP Remote ip 192 168 111 111 1500 bytes 260535 bytes Packets 313 Rx Errors 0 dropped 0 Overruns Frame 0 Rx Compressed Tx Bytes 37738 bytes Tx Packets 344 Tx Errors 0 This is an example of the PPP Statistics amp Logs screen It shows PPP statistics when PPP is ena
46. act list Removed the Multi Tech Certified National Activation Agent statement Updated the Multi Tech Warranty statement D 11 15 07 Updated Hazardous Warnings statements Updated the operating temperature for EDGE models Changed GPRS from multi band to quad band The Wireless Activation section now sends the user to the Wireless Activation Notices for directions on activating a wireless account Added PTCRB and FCC regulatory statements to Appendix B Improved the quality of some screen shots Add AT Command for changing quad band frequency E 03 24 08 Updated for software version 1 19 F 08 07 08 Add wall mount dimensional drawing Trademarks Trademarks and registered trademarks of Multi Tech Systems Inc include MultiModem the Multi Tech logo and Multi Tech Windows is a registered trademark of Microsoft Corporation in the United States and other countries All other products or technologies referenced in this manual are the trademarks or registered trademarks of their respective holders World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 Phone 763 785 3500 or 800 328 9717 Fax 763 785 9874 Internet Address http www multitech com Technical Support Country By Email By Phone Europe Middle East Africa support multitech co uk 44 118 959 7774 U S Canada all others support multitech com 800 972 2439 or 763 717 5863 Multi Tech Systems Inc MultiModem Wireless Modem with
47. are 1 Open Web Browser From the workstation open a Web browser Type the default Gateway Address http 192 168 2 1 Address http 192 168 2 1 Login After entering the Address the Login screen displays e Type the default User name admin all lower case e Type the default password admin all lower case Note The User name and Password are case sensitive both must be typed in lower case If Windows displays the AutoComplete screen you may want to click No to tell the Windows OS not to remember the password this helps maintain PC security e Click the Login button The Web Management Home screen displays Go to the Wizard Setup Screen e On the Wizard Setup screen under PPP Configuration disable PPP e Click the Submit button e Click Save amp Restart Open the Command Window and Access Modem Mode From modem mode you can enter AT Commands e From the workstation open the command window by clicking the Start button and selecting Run e Type CMD to open the command window Click OK e When the command window opens type Telnet 192 168 2 1 5000 Note 5000 is the port number e At Login enter the user name admin e At Password enter the password admin Once logged in you can use AT commands to communicate with the cellular module For CDMA you will have to enter some AT Commands to complete your activation steps See the Customer Activation Notices included in your ship kit Fo
48. b Management Software PPP General PPP Enable disable PPP The default is Enable Dial on Demand Enable disable Dial on Demand The default is Enable If you disable it the modem will always stay connected Idle Time Out Set the amount of idle time that will pass before the modem will timeout The default is 180 seconds Connect Time Out Set the number of seconds to wait for a connection while in receive mode before timing out Dialing Max Retries Enter the number of dialing retries allowed The default is zero which means infinite number is allowed Range 0 to 100 Authentication Authentication Type Set the authentication protocol type that will negotiate with the remote peer pap chap pap chap Default is pap chap User Name Enter the User Name with which the remote peer will authenticate Default is ipmodule You can leave this field blank if desired Password Enter the Password with which the remote peer will authenticate Default is ipmodule You can leave this field blank if desired ICMP Keep Alive Check Keep Alive Check Enable disable Keep Alive Check The default is Disable Keep Alive Type Select ICMP or TCP the protocol type for Keep Alive Host Name Enter the Host Name or IP Address for Keep Alive Check No default TCP Port Enter the TCP Port number to connect with the TCP server Interval Set the number of seconds for Keep Alive Check Default is 30 seconds ICMP Count Set the number of ICMP K
49. bled Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 48 Chapter 3 Using the Web Management Software Statistics amp Logs gt PPP Trace Statistics amp Logs gt PPP Trace PPP Trace Physical Link Establishment Sent Revd ATAM M Revd OK Sent at cgdcont 1 IP internet3 voicestream com M Revd M Revd at cgdcont 1 IP intemet3 voicestream com M M Rcvd OK Sent ATDT 99 149 M Revd M Revd ATDT 99 134 M M Rcvd CONNECT Sent M Physical link established LCP Sent Configure Ack LCP Rcvd Configure Reject LCP Rcvd Configure Ack LCP LAYER IS UP PAP Authentication Success IPCP Sent Configure ACK IPCP Rcvd Configure IPCP Rcvd Configure Ack IPCP LAYER IS UP PPP Established This is an example of the PPP Trace Statistics amp Logs screen It shows the PPP Trace messages Statistics amp Logs gt Sysinfo Statistics amp Logs gt SysInfo Processor ARM CNXT Arm940sid wb 2 v4l BogoMIPS 3 55 Hardware CNXT CX821XX Revision 0000 Serial 0000000000000000 System Uptime 12 35am up 35 min load average 0 00 6 00 0 00 Memory utilization total used free shared buffers cached Mem 6516736 5607424 809312 0 970752 1605632 Swap 000 o oo Modal No MTXCSEM Version 1 09 Mac address 00 08 00 50 3 Flash Size 2048 Kbytes SDRAM Size
50. desire A Caller ID can be edited or deleted using Options which will be available once a Caller ID is displayed Caller Acknowledgement Configuration Acknowledgement String to Caller The configured string of 0 to 40 characters will be sent on modem upon receiving a valid caller ID from the WAN The default is NULL string Note If the string is not configured acknowledgement to the caller will not be sent upon successful caller ID reception Submit Click the SUBMIT button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 30 Chapter 3 Using the Web Management Software PPP Wakeup On Call Exam ples Example 1 Set Up the Ethernet Router to Activate on Incoming SMS Message Note You must have firmware version 1 14 or above in order for Wakeup on Call to work 1 Onthe PPP gt PPP Configuration screen set up the following parameters PPP General e Make sure that PPP is Enabled the default Make sure Dial on Demand is Enabled the default e Set the Idle Time Out to the number of seconds you desire Authentication e Your wireless service provider may require you to have a separate PPP User name Password If so enter them here Note If a user name and password are required your wireless provider would have given them to y
51. dination See the following Web site for Time Zone information http Awwp greenwichmeantime com info timezone htm Time Zone Offset Enter hh mm Default 00 00 Offset is the amount of time varying from the standard time of a Time Zone Daylight Configuration Daylight Saving Enables disables Daylight Saving mode The default is Enable Daylight Saving Offset Set the offset to use during Daylight Saving mode Default is 60 minutes Enter the time in minutes Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 25 Chapter 3 Using the Web Management Software Daylight Saving Start Time Start Ordinal Set the start ordinal to use during Daylight Saving mode Options are Start Month Start Day Time first second third fourth last Default is first Daylight Saving time usually starts at the same time on the same day of the week in the same month every year Each day of the week occurs four or five times a month Therefore you will be selecting the week in which daylight saving time starts the first second third fourth or the last of the month In the U S A daylight saving time starts at 2 00 a m on the first Sunday in April Set the start month to use during Daylight Saving mode Default is April Set the start weekday to use during Daylight Saving mode Default is Sunday Set the start time to use during Daylight Saving mode Default is 02 00 hh mm Daylight Saving
52. e General Configuration Date and Time The system date and time display in these formats DD MM YYYY HH MM SS SNTP Client must be enabled and you must have a live Internet connection for the date and time to display correctly IP Configuration Enter the following addresses for the Ethernet interface IP Address Default 192 168 2 1 Mask Default 255 255 255 0 Default Gateway Default 0 0 0 0 Primary DNS Default 0 0 0 0 Secondary DNS Default 0 0 0 0 Note See Appendix A Table of Commonly Supported Subnets Auto Dialout Configuration Auto Dialout Check the box to enable disable Auto Dialout Default Enable Raw Dialout Check the box to enable disable raw mode for an Auto Dialout session Default Disable Auto Dialout Login Check the box to enable or disable Auto Dialout Login feature Default Enable Auto Dialout Port Enter the serial Auto Dialout Port number Default 5000 Handle EIA Signal Check the box to enable disable the EIA standard signal characteristics time and duration used between different electronic devices Inactivity Enter the time in seconds that the auto dialout session will stay active before going inactive Syslog Configuration Syslog Check the box to enable or disable Syslog Default Disable Syslog Server IP Address Remote Syslog Server IP Address is specified the syslog feature acts as a remote Syslog Auto Discovery Auto Discovery Check the box to enable or disable A
53. econds You can use the 10 second default All Init Strings should be empty Submit Button Click the Submit button to save these settings Caller ID Configuration e Enter the string RING to the Caller ID list Click the Add Button to save the string to the Caller ID list 3 Save Restart Click Save and Restart once you have completed and submitted all the screens on which you have made changes The device will save all the settings and reboot the PC Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 8000375F 32 Chapter 3 Using the Web Management Software Example 4 Set Up the Ethernet Router to Activate on Matching Caller IDs Only 1 PPP gt PPP Configuration screen set up the following parameters PPP General e Make sure that PPP is Enabled the default e Make sure Dial on Demand is Enabled the default e Set the Idle Time Out to the number of seconds you desire Authentication e Your wireless service provider may require you to have a separate PPP username and password so enter them here Note If a username and password are required your wireless provider would have given them to you when you activated your account Modem Configuration e Make sure your Dial Number is entered correctly For CDMA it is 777 For GPRS and EDGE it is 99 1 e Make sure your Init String 1 is setup correctly For GPRS and EDGE Init string 1 should be the APN i e AT CGDCONT
54. ecycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or where you purchased the product Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 58 Index A Access Name etes 16 always on network connection 5 9 53 EA 8 Auto Dialout configuration 23 Autodiscovery configuration 23 B Broadcast 23 Browse File Upgrade Tools 45 Browse File to Load 46 Caller ID for Wakeup on Call 30 CDMA dial up number tete 18 CDMA technology 5 iode roa epe tete vates 8 Checking Network Registration 14 Checking Roaming 14 Circuit Switched 8 Configure Ethernet interface 15 Connecting to Inteim
55. eep Alive Checks to be sent to the specified host Default is 10 Modem Configuration Refer to the Customer Activation Notices included with the product for proper information to enter Baud Rate Set the serial baud rate Default is 115200 Dial Number Set the dial number to be dialed Default is NULL For EDGE or GPRS the number is 99 1 For CDMA the number is 777 Dial Prefix Set the modem dial prefix The default is ATDT Connect String Set the modem Connect String The default is CONNECT APN For GPRS and EDGE enter the APN Access Point Name The APN is assigned by your wireless service provider Init String Configure the modem init strings You can set up to 4 modem initialization strings Submit Button Click the Submit button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 29 Chapter 3 Using the Web Management Software PPP gt Wakeup on Call The Wakeup on Call feature allows the modem to wake up and initiate a connection when there is an incoming call If you desired some security with this feature you can set up the modem to wake up based on Caller or SMS instead of allowing all incoming calls to wakeup the modem The Wakeup on Call feature will reduce the cost incurred when a modem is online and available 24 7
56. erials Authorization RMA is not required Return shipping charges surface will be paid by MTS to destinations in U S and Canada Please include inside the shipping box a description of the problem a return shipping address must have street address not P O Box and your telephone number If the product is out of warranty a payment in advance is required Acceptable means of payment include credit card wire transfer or a check in U S dollars drawn on a U S Bank For out of warranty repair charges go to COMPANY Policies warranty Extended two year overnight replacement service agreements are available for selected products Please call MTS customer service at 888 288 5470 or visit our web site at PARTNERS Programs overnight replacement for details on rates and coverages Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department at 800 972 2439 or email support multitech com Please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 800 328 9717 or 763 717 5631 or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis Repair Procedures for International Customers Outside U S A and Canada
57. ernet Interface 8000375F 18 Chapter 2 Getting Started 11 12 13 14 15 16 From the workstation open the command window by clicking the Start button and selecting Run Type CMD to open the command window Click OK When the command window opens type IPCONFIG RELEASE to release your current IP received from the router Then type IPCONFIG RENEW to renew your IP address from the router You should also receive a DNS addresses from the router Close the command window Open a Web browser You are now connected to the Internet Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 19 Chapter 3 Using the Web Management Software Chapter 3 Using the Web Management Software The Web Management software configures the Ethernet functionality of your MultiModem Navigating the Web Management Software This section explains the menu structure and the navigation buttons of the router s Web Management software Menu Bar IP Setup Networks amp Services Packet Filters GRE Tunnels DHCP Server Tools Statistics amp Logs Save amp Restart Help Index Home Wizard Setup Logout Help IP Setup Sets up a General Configuration HTTP DDNS SNTP Static Routes and Remote Configuration PPP Sets up the PPP authentication dial on demand modem authentication and Wakeup on Call Networks amp Services Defines networks and services
58. ernet Interface Using the Web Management Software You are now ready to configure the Ethernet interface This is accomplished by using the modem s factory installed Web Management software The software is accessed through a Web browser 1 Open Web browser From the workstation open a Web browser 2 the default Gateway Address http 192 168 2 1 http 192 168 2 1 v Fie Edt Address 3 Login After entering the Address the Login screen displays Type the default User name admin all lower case Type the default password admin all lower case Note The User name and Password are case sensitive both must be typed in lower case A password can be up to 12 characters If Windows displays the AutoComplete screen you may want to click No to tell the Windows OS not to remember the password this helps maintain PC security Password Caution It is recommended that you change the default password to better protect the security of your modem Use a safe password Your first name spelled backwards is not a sufficiently safe password a password such as xfT35 4 is better e Click the Login button The Web Management Home screen displays 4 Usethe Wizard Setup for Quick Configuration A quick way to configure the modem is to use the Wizard Setup The Wizard Setup can be opened by clicking the words Wizard Setup located under the Web Management software s menu bar The information entered here w
59. evice such as a Web camera If the data link is dropped in the event of poor reception or a complete loss of service it will automatically re establish the data link When configured for dial on demand the wireless modem only accesses the Internet when data is present This configuration is ideal for sharing Internet access among networked PCs Software features include remote configuration firmware upgrade load configuration screen and a save configuration screen MultiModem EDGE The MultiModem EDGE wireless modem delivers some of the fastest cellular wireless data speeds utilizing EDGE technology It allows users to connect to the Internet and send and receive data up to three times faster than possible with an ordinary GSM GPRS network making it ideal for highly data intensive multimedia applications The MultiModem EDGE wireless modem is equipped with quad band GSM which means it can be used worldwide on all existing GSM networks AT Commands The MultiModem EDGE wireless modem is configured using the EDGE AT Commands These commands are documented in the Reference Guide for the MultiModem Wireless EDGE Modems document number S000371 x MultiModem GPRS The MultiModem GPRS wireless modem offers standards based quad band GSM GPRS Class 10 performance The ready to deploy standalone data fax voice modem allows developers to add wireless communication to products with a miniumum of development time and expense The MultiModem GP
60. f the installation e The use of an alert device to operate a vehicle s lights or horn on public roads is not permitted Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 7 Chapter 1 Introduction Product Description a a Specifications Features EDGE Modems GPRS Modems CDMA Modems Performance EDGE E GPRS Class 10 GPRS Class 10 CDMA2000 1xRTT GPRS Class 12 Band Quad band GSM Quad band GSM Dual band 800 1900 MHz CDMA Frequency 850 900 1800 1900 MHz 850 900 1800 1900 MHz 800 MHz and 800 1900 MHz with R UIM support Packet Data EDGE E GPRS Up to 240K bps coding scheme MCS 9 mobile station Class B LLC layer 4 time slots GPRS Full PBCCH support coding scheme 1 4 mobile station Class B Up to 85 6K bps coding schemes CS1 to CS4 Up to 153 6K bps forward and reverse Circuit Switched Data Up to 14 4K bps non transparent Up to 14 4K bps transparent and non transparent IS 95A IS 95B up to 14 4K bps forward and reverse Short Message Services SMS Text amp PDU Point to Point MO MT cell broadcast Text amp PDU Point to Point cell broadcast Text amp UCS 2 Point to Point cell broadcast Fax Class 1 Group 3 GSM Class 1 and Class 2 Group 3 Class 2 0 Group 3 Voice Features Half rate HR Full rate FR Enhanced full rate EHR Adaptive multi rate AMR hands free echo cancellation noise reduction
61. grade PPP Trace Static Routes Config Load Config 5 Remote Config Modem Save Config DHCP Stat Commands GRE Stat Modem Info Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 21 Chapter 3 Using the Web Management Software Web Management Software Screens The rest of this chapter describes each of the Web Management software screens IP Setup IP Setup gt General Configuration In the General Configuration you will set the general system based parameters neral Configuration 25 1 1970 18 34 47 HH MM SS IP Configuration Configuration IP Address 192 168 2 1 Mask 255 255 255 0 Default Gateway 0 0 0 0 Primary DNS 0 0 0 0 Secondary DNS 0 0 0 0 Auto Dialout Configuration Raw Dialout Autodialout Enable Disable for Telnet Enable Disable Autodialout login Enable Disable Autodialout 5000 Handle EIA Signal Enable 6 Disable Syslog Configuration Syslog Enable Disable Syslog Server IP Address Auto Discovery Autodiscovery Enable Disable Broadcast Timer seconds Auto Reboot Timer fo hrs 0 Deactivate Telnet Configuration Configuration Telnet Enable Disable SUBMIT Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 22 Chapter 3 Using the Web Management Softwar
62. h Your Cellular Provider s Service This section provides step by step instructions for connecting to the Internet which must be accessed through your cellular provider Important Note About Provider Fees Your provider will charge you for your data usage Please check with your provider to make sure you are aware of the charges If you plan to use the router for large amounts of data transfers Multi Tech recommends an unlimited data plan with your account Multi Tech will not be responsible for any charges relating to your cellular bill Connecting to the Internet Steps 1 your PC and login Make sure your LAN connection is set to Obtain IP Address Automatically 2 Connect the Multi Tech router at the 10 100 port and the PC to a hub or switch using the Ethernet RJ 45 cable Turn on the MTCBA x EN by plugging in the power cable Make sure your antenna is connected For GPRS and EDGE models make sure your SIM card is inserted correctly From the workstation open the command window by clicking the Start button and selecting Run Type CMD to open the command window Click OK When the command window opens type IPCONFIG Check to make sure your LAN connection has received IP address the 192 168 2 subnet from the router If not type IPCONFIG RELEASE and then type IPCONFIG RENEW to see if you receive an IP address Close the command window 7 Open Web browser and complete the following
63. hoose the one for your wireless network provider and follow the directions to activate your account These directions may also be included in your ship kit Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number The phone number may simply be given to you by your wireless service provider For GPRS and EDGE it may also be on the SIM card Wireless provider implementations may vary Connect Antenna Ethernet amp Power Antenna Connect a suitable antenna to SMA connector An antenna is supplied with the bundled package ship kit If you purchase a single unit you must supply your own antenna Ethernet Using an RJ 45 Ethernet cable connect the 10 100 jack to an internal network switch or hub Power Plug one end of the power cord into the device and the other end onto a live power outlet Notes e The PWR LED The PWR LED lights after power up e The Reset Button Pressing and holding the Reset button for 5 seconds will restore all factory default settings Ethernet 10 100 Connector Antenna Connector Reset Power Connector Back Panel Antenna Power Supply Cable Ethernet Cable AC L This part of the power supply cable varies by the region of the world to which the product is shipped NAM EU Note Units shipped with the universal AC power supply are not suited for installation in hazardous locat
64. iet oir rre 18 D Date iei pee te 17 Daylight Savings Time configuration 25 DC power supply cable 10 DDNS Cle hi 24 DDNS CODfIgukallOli cesa 24 DDNS force update in Tools 44 DDNS Status in 222 44 configuralo ioca dixe reme pes 43 DHCP fixed addresses ee 44 DHCP Lease Time 43 SONO ear 43 DHCP subnet setting ine 43 5 Dial on Demand nee 29 DNAT configuration ettet 38 DNAT example 38 Dynamic DNS configuration 24 E EDGE technology e 5 Ethernet rr eet er its 9 Ethernet LEDS ssaa 11 Ethernet ports caution 7 Exiting Modem 2 0022 14 F Fax SpecifiCallOls desideres 8 Firmware 55 Upgrade ioter 45 Front panels E 11 Fused DC power cable 54 G General Configuration IP Setup 22 GPRS technology an tenter 5 GPRS EDGE dial up number 18
65. ill default to other screens that require this information Benefits of Using the Wizard Setup e Saves time so that you are not entering the same information several times e Allows you to start using your device with a minimum configuration Note Additional features and functions can be set up using the complete Web Management software program described in Chapter 3 e Provides a short way to enter and save information needed to create a connection to the Internet Select Wizard Setup Multi c 8 Systems IP Setup Networks amp Services Packet Filters GRE Tunnels DHCP Server Tools Statistics amp Logs save amp Re gt i gt rt Wizard Setup Logout Help Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 15 Chapter 2 Getting Started After clicking the Wizard Setup selection the Wizards Setup screen displays IP Setup PPP Networks amp Servi IP Configuration IP Address Mask DNS Home Wizard Setup Logout Help 192 168 2 1 Authentication Type 255 255 255 0 Username pap chap pap chap 0 0 0 0 00 PPP Configuration PPP Dial on Demand Idle time out APN Init String 2 Init String 4 Wizard Setup Enable C Disable Enable Disable _ number Init String 1 180 Init String 3 SUBMIT IP Configuration
66. ions Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 9 Chapter 2 Getting Started Optional Fused DC Power Connection Power Cable Fuse 1 6354257 LL Recommended Replacement Fuses 11 Manufacture Littelfuse Part Number 313 02 5 12 Manufacture Sun Fuse Number 6S In Line Fuse i Li red wire is positive Fused DC Power Connection Connect the direct DC power sup power source on the vehicle or m mounting the modem Be sure the GND connection is correct Connect red wire to positive and black wire to negative Note For automotive application according to the type of application you can use permanent or key switched Connect the power supply to its source for example in a mobile situation to the vehicle s DC fuse terminal block Warning Over voltage protection is provided on the device To ensure complete protection you may want to add additional filtering to the DC input ply cable into the DC achine in which you are Optional Attach the Modem to a Flat Surface Before you mount your modem to a permanent surface verify signal strength refer to Getting Started AT Command for Verifying Signal Strength in Chapter 3 The modem can be panel mounted with screws spaced according to the measurement shown
67. ip for a period of two five or ten years depending on model from date of purchase or if proof of purchase is not provided two five or ten years depending on model from date of shipment MTS MAKES NO OTHER WARRANTY EXPRESS OR IMPLIED AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This warranty does not apply to any products which have been damaged by lightning storms water or power surges or which have been neglected altered abused used for a purpose other than the one for which they were manufactured repaired by Customer or any party without MTS s written authorization or used in any manner inconsistent with MTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option to repair or replacement of any products which prove to be defective within the warranty period or at MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS Repair Procedures for U S and Canadian Customers In the event that service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 U S A Attn Repairs Serial A Returned Mat
68. le Caller ID enter the AT CLIP 1 command on the command screen and make the call again to see if it shows Caller ID information Notes e Step 5 3 must show the RING or CALLER ID information in order for the Wakeup on Call function to work Some wireless providers might not provide caller ID information if you have only a data plan oF ON c Example 3 Set Up the Ethernet Router to Activate ALL Incoming Calls 1 PPP gt PPP Configuration screen set up the following parameters PPP General e Make sure that PPP is Enabled the default e Make sure Dial on Demand is Enabled the default e Set the Idle Time Out to the number of seconds you desire Authentication e Your wireless service provider may require you to have a separate PPP User name and Password so enter them here Note If a user name and password are required your wireless provider would have given them to you when you activated your account Modem Configuration e Make sure your Dial Number is entered correctly For CDMA it is 777 For GPRS and EDGE it is 99 1 e Make sure your Init String 1 is setup correctly For GPRS and EDGE Init string 1 should be the APN Example AT CGDCONT 1 IP internet Submit Click the Submit button to save the changes made on this screen 2 Onthe PPP Wakeup on Call screen set up the following parameters Wakeup on Call Configuration Select Enable for Wakeup on Call Set the Time Delay to 3 s
69. lters gt Advanced Connection Tracking Tracking C enable disable C enable disable ICMP Configuration N CMP Configuration ICMP on LAN enable C disable ICMP on WAN enable disable ICMP Forward enable disable SUBMIT Connection Tracking H323 Enable disable the forwarding of H323 packets across the firewall PPTP Enable disable PPTP Packet Pass through PPTP NAT support ICMP Configuration The Internet Control Message Protocol ICMP is used to test the network connections and the functionality of the firewall and is also used for diagnostic purposes CMP on Firewall and ICMP Forwarding always apply to all IP addresses i e Any When these are enabled all IP hosts can Ping the firewall ICMP on Firewall or the network behind it Forwarding ICMP on LAN Enable disable the transfer of ICMP packets on the LAN interface ICMP on WAN Enable disable the transfer of ICMP packets on the WAN interface ICMP Forward Enable disable the forwarding of ICMP packets through the firewall into the local network Submit Click the Submit button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 40 Chapter 3 Using the Web Management Software GRE Tunnels GRE tunneling and GRE routing toge
70. n kan cado 56 Replacement Pals bel quer asse toe 57 Appendix E Waste Electrical and Electronic 58 NAEK sri canmbaueavacbnieaanetrassuncsiisdusuncenatueusdautauulesceusedusercenndsceuussesed castensustaaivevaueedes 59 Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 4 Chapter 1 Introduction and Product Description Chapter 1 Introduction and Product Description This User Guide describes the MultiModem Wireless EDGE GPRS and CDMA modems with an Ethernet Interface Product and Interface Descriptions Ethernet Interface The MultiModem wireless modems with an Ethernet interface provide shared Internet access with one IP address The built in routing capabilities provide DHCP services and firewall security using Network Address Translation Due to the routing capabilities these modems are sometimes called routers These modems support always on network connection as well as dial on demand for Internet services The always on network connection automatically establishes a wireless data connection and allows for around the clock surveillance monitoring or real time data acquisition of any remote Ethernet d
71. ng the Web Management Software Packet Filters gt DNAT Configuration Destination Network Address Translation DNAT is a process that allows the placing of servers within the protected network and making them available for a certain service to the outside world The DNAT process running of the wireless modem router translates the destination address of incoming packets to the address of the real network server on the LAN The packets are then forwarded You can Delete or Edit a DNAT rule after it has been defined and added by using the table at the bottom of the screen Important Note When adding rules at least one host must be defined in the Network Configuration section Packet Filters gt DNAT Configuration DNAT Configuration Allow Access External Service LAN IP Internal Service Internal Source Any Any W ANInterface Any NOCHANGE v Allow Access ExtemalService LANIP Interal Service DNAT Configuration Allow Access External Service LAN IP Internal Service Internal Source Save Button Select a network or host to which IP packets will be allowed and re routed The network host must be pre defined in the Network Configuration section Select the External Service that you want allowed The service must be defined in the Service Configuration section Select the LAN IP to which the packets are to be diverted Only one host can be defined as the destination
72. nges Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 24 Chapter 3 Using the Web Management Software IP Setup gt SNTP Configuration Setup gt SNTP Configuration General Configuration HTTP Configuration General Configuration Configuration DDNS Configuration SNTP Client Enable Disable Static Routes Remote Configuration Polling Time minute s Time Zone Configuration Time Zone Time Zone offset 00 00 hh mm Daylight Configuration Daylight Saving Enable Disable Daylight Saving offset 60 minute s Daylight Saving Start time Start Ordinal first Start Month april Start Day sunday Start Time 02 00 hh mm Daylight Saving End ime Saving End time End Ordinal last End Month october 4 End Time 02 00 hh mm SUBMIT General Configuration SNTP Client Enable or disable the SNTP Client to contact the configured server on the UDP port 123 and set the local time The default is Disable Server Enter the SNTP server name or IP address to which the SNTP Client must contact in order to update the time No default Polling Time Enter the polling time at which the SNTP client requests the server to update the time Default is 300 minutes Time must be entered in minutes Time Zone Configuration Time Zone Enter your time zone Default UTC Universal Coor
73. nitialize before you proceed with regular PPP related activity Note When no initialization string is configured regular functionality of the modem is retained Submit Click the SUBMIT button to save this setting Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes PPP gt Modem Commands Setting up certain modem commands will allow an external application to query modem information based on the commands entered The application can use the URL HTTP 192 168 2 1 modeminfo html to get the IP address that is currently assigned to the wireless modem after the PPP connection is established It also will show the results of up to ten AT commands entered here PPP Modem Commands Modem AT Commands Configuration m m m SUBMIT These commands will be sent every time a PPP connection to the network is initiated Example of Useful GPRS AT Commands AT CGSN Product Serial Number AT CGMR Software Version AT CNUM Wireless Subscriber Number AT COPS Network Information Operator AT CREG Network Registration AT CSQ Signal Quality Notes e You can also retrieve the modem information without using a browser Make a TCP connection to port 80 same as the Web Admin port and send data as GET atinfor html HTTP 1 1 Then press Enter twice e See the GPRS AT Command Reference Guide Number 5000293 for other commands Multi Tech
74. on action in order to make the connection easier while providing an excellent RF performance An additional advantage is its small physical size which is 5096 of the standard MCX connector This type of connector is suitable for the standard ranges of flexible and semi rigid cables The characteristic impedance of the MMCX coaxial connector is 50 ohm The antenna manufacturer must guarantee that the antenna will be working according to the radio characteristics presented in the table below GSM and E GSM Radio Characteristics GSM 850 E GSM 900 GSM 1800 GSM 1900 Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1880 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz RF Power Stand 2W at 12 5 duty cycle 2W at 12 5 duty cycle 1W at 12 5 duty cycle 1W at 12 5 duty cycle Impedance 50 ohms VSWR 2 Typical Radiated Gain 0 dBi on azimuth plane CDMA Radio Characteristics CDMA 800 CDMA 1900 Frequency RX 869 to 894 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 1850 to 1910 MHz Impedance 50 ohms VSWR lt 2 Typical Radiated Gain 0 dBi in at least one direction Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 53 Appendix B Wireless Antenna Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased
75. ou when you activated your account Modem Configuration Make sure your Dial Number is entered correctly For it is 777 For GPRS and EDGE it is 99 1 e Make sure your Init String 1 is set up correctly For GPRS and EDGE Init string 1 should be the APN Example AT CGDCONT 1 IP internet Submit Click the Submit button to save the changes made on this screen 2 Onthe PPP Wakeup on Call screen set up the following parameters Wakeup on Call Configuration e Select Enable for Wakeup on Call e Set the Time Delay You can use the 10 second default e Enter the Init Strings For the EDGE modem Enter Wakeup Init String 1 as 1 Enter Wakeup Init String 2 as at csms 1 Enter Wakeup Init String 3 as at cnmi 2 2 0 0 1 For the GPRS modem Enter Wakeup Init String 1 as at cmgf 1 Enter Wakeup Init String 2 as at csms 1 Enter Wakeup Init String 3 as at cnmi 2 2 0 0 0 For the CDMA modem Enter Wakeup Init String 1 as at cnmi 2 2 0 0 0 e Click the Submit button to save these settings Caller ID Configuration e Enter a caller s ID that you want added to the Caller ID list Note Add the SMS message string into the Caller ID list When the string configured matches the SMS message string it will activate the Wakeup on Call feature e Add Button Click the Add button to save each Caller ID as it is entered to the Caller ID list Caller Acknowledgement Configuration e Enter a configured string that will
76. p pap chap Type Username ipmodule Password Keep Alive check Keep Alive D Disable check Keep Alive T ICMP HostName 00000 EE O Baud Rate 115200 Y bps Dial Prefix String Init 64194 NAT Configuration NAT Enable disable NAT Network Address Translation The default is Enable If NAT is enabled e Your LAN can use one set of IP addresses for internal traffic and a second set of addresses for external traffic In other words the router with NAT does the simple IP routing between the LAN interface and the WAN interface e Your internal addresses are shielded from the public Internet If is disabled e The router functions without performing any address translation on the packets passing through it e Masquerading of packets originating from the LAN is disabled e Address translation of packets arriving from the WAN is also disabled e Any DNAT Configuration previously setup in the DNAT Configuration screen is disabled This prevents the user from adding any DNAT rules which if allowed would defeat the purpose of enabling Routing Note For routing to take effect the configuration must be saved after enabling it It won t be effective on the fly at runtime Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 28 Chapter 3 Using the We
77. p to 12 characters Use a safe password Your first name spelled backwards is not a sufficiently safe password a password such as xfT35 4 is better Submit Button Click the Submit button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface S000375F 23 Chapter 3 Using the Web Management Software IP Setup DDNS Configuration DDNS Dynamic Domain Naming System updates the IP address of the modem router DDNS server for the configured domain name whenever the IP Address changes thus it leaves the domain name pointing to the current IP Address of the modem router at all times IP Setup General Configuration HTTP Configuration SNTP Configuration Static Routes Remote Configuration General DDNS Use Check IP Check IP Server Check IP Port Server Port Max Retries Update Interval Sysiem Domain Authentication User Name Password Submit IP Setup gt Password DDNS Configuration General enable disable User Check IP enable C disable checkip dyndns org Check Port Check Server members dyndns org Port Update Interval days 28 System e Dynamic C Custom Domain SUBMIT Check the Enable or Disable box This enables disables DDNS Default Disable
78. r GPRS you will have to use AT Commands to change the quad band frequency For CDMA EDGE and GPRS you can use AT commands to verify signal strength check network registration and roaming status etc See the AT Command guides available on the CD in your ship kit for other functionality you can view and set AT Command for Changing the GPRS F4 Model s Quad Band Frequency AT Command for Changing the GPRS F4 Quad Band Frequency For the GPRS F4 Quad Band modem the default setting may be either 850 1900MHz dual band mode or 900 1800MHz depending upon the model you ordered If for any reason you want to change the band you can accomplish this by using the WMBS command Steps for Changing the GPRS Band for Ethernet Models Using the command window see steps above you can enter the AT Command for changing the GPRS Band AT WMBS lt Band gt lt Param gt Press Enter For lt Band gt enter the option you desire 4 Dual band mode 850 1900MHz 5 Dual band mode 900 1800MHz For lt gt enter the option you desire 0 The modem will have to be reset to start on the specified band s This is the default 1 The modem restarts immediately on the specified band s Example AT WMBS 4 0 Press Enter Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 13 Chapter 2 Getting Started AT Command for Verifying Signal Strength 1 In the command window type AT CSQ 2
79. resses regardless of whether they are officially assigned addresses or private addresses may also be entered The network host must be pre defined in the Networks section Service Enter the service that is to be matched with the filter rule These services must be pre defined in the Services section These services precisely define the traffic to be filtered Host Networks Enter the network host to which the packet must send for the filter rule to match The Any option which matches all IP addresses regardless of whether they are officially assigned addresses or private addresses may also be entered The network host must be pre defined in the Networks section Action Enter the action that the packet filter executes if the rule matches any traffic traversing the firewall Types of actions defined are Accept Allows accepts all packets that match this rule Reject Blocks all packets that match this rule The host sending the packet will be informed that the packet has been rejected Drop Blocks all packets that match this rule but the host is not informed i e this is a silent drop Log Packets matching the rule i e the corresponding source address destination address and service will be logged Add Button Click the Add button The defined packet filter rule is added and will display at the bottom of the screen Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 37 Chapter 3 Usi
80. rt multitech com When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717 5631 in the U S A or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi Tech product s Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our International Technical Support department at 763 717 5863 When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717 5631 in the U S A or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis April 2007 Replacement Parts SupplyNet Inc can supply you with replacement power supplies cables and connectors for selected Multi Tech products You can place an order with SupplyNet via mail phone fax or the Internet at the following addresses
81. s gt Load Configuration Toos C Tools Service Status Firmware Upgrade Tools gt Load Configuration Browse file to load configuration Browse Save Configuration Load Configuration Browse File for Load Configuration Click the Browse button to open the file that allows you to locate the configuration file When found highlight the file name and press Enter so that the file name displays in the text box Then click the Load button Important Notes e The new configuration is written into the flash e A Configuration Upgrade will take at least 3 seconds to download and 60 seconds to install the settings and reboot Reboot happens automatically When you click the Load button the following screen displays It shows the name of the file you selected File Download Some files can harm your computer If the information below looks suspicious or you do not fully trust the source do not open save this file File name config tar gz File type From 192 168 2 1 Would you like to open the or save it to your computer Always ask before opening this type of file Click the Open Save Cancel or More Info buttons as desired The More Info button displays Microsoft s Internet Explorer Help on downloading files Tools Save Configuration Click this option to save the configuration Multi Tech Systems Inc Wireless Modem with Ethernet Interf
82. s shipped with the following Unbundled Package Bundled Package Modem without Accessories Modem with Accessories 1 modem 1 modem 1 fused DC power cable 1 power supply cable type varies 4 rubber feet for flat surface mounting 4 rubber feet for flat surface mounting 1 Quick Start Guide 1 antenna 1 MultiModem CD 1 Quick Start Guide Note You must supply an antenna 1 MultiModem CD Note Some ship kits may contain printed Customer Activation Notices directions for activating your modem through your wireless service provider Multi Tech Systems MultiModem Wireless Modem with Ethernet Interface 85000375F 6 Chapter 1 Introduction and Product Description Safety Warnings Ethernet Ports Caution The Ethernet ports are not designed to be connected to a Public Telecommunication Network Handling Precautions All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge Although input protection circuitry has been incorporated into the devices to minimize the effect of this static build up proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting Caution Maintain a separation distance of at least 20 cm 8 inches between the transmitter s antenna and the body of the user or nearby persons The modem is not designed for nor intended to be used in applications within 20 cm 8 inches of the body of the user
83. t the bottom of the screen The Static Route screen will not display until the network is defined under Networks amp Services Multi Tech Systems Inc Wireless Modem with Ethernet Interface S000375F 26 Chapter 3 Using the Web Management Software IP Setup gt Remote Configuration IP Setup IP Setup gt Remote Configuration Remote Configuration Configuration Add Network Host for remote configuration Any Remote Configuration Remote Configuration Add Network Host for Remote Configuration Select a network or host from the drop down box The choices are Any LAN and WAN Interface Choose all that apply Click the Add button after each selection Add Button After clicking the Add button the network or host is added and displays at the bottom of the screen Delete You will have the option to delete Any and WAN Interface Multi Tech Systems Inc MultiModem Wireless Modem with Ethernet Interface 5000375 27 Chapter 3 Using the Web Management Software PPP PPP gt PPP Configuration PPP gt PPP Configuration PowerOn Configuration NAT Configuration Modem Commands NAT enable disable PPP General PPP Enable Disable Dons Enable C Disable Idle time 180 Connect gj out Sec time out in Sec Dailing Max 0 Infinite o retries Retries Authentication Authentication pap C cha
84. ther are referred to Generic Routing Encapsulation GRE GRE Routing is an integral part of GRE tunneling First the GRE Tunnels are created using the GRE Tunnel Configuration Then the routes for the remote networks that are to be routed through a tunnel need to be specified in the GRE Routes Configuration Thus all the traffic destined to remote networks associated to a tunnel will get routed through that tunnel GRE Tunnels gt GRE Tunnels Tunneling allows the use of a public network to convey data on behalf of two remote private networks It is also a way to transform data frames to allow them to pass networks with incompatible address spaces or even incompatible protocols If you want to read more about how this works see the online Help Muti Setup PPP Networks amp Services Packet Filters GRE Tunnels DHCP Server Tools Statistics 8 GRE Tunnels gt GRE Tunnels GRE Tunnel Configuration Tunnel Name Local IP Remote IP WANInterface or FQDN GRE Tunnel Configuration Tunnel Name Local IP Note Remote IP OR FQDN Add Button Enter a name for the new tunnel Select the local interface on which the tunnel is being created Eventually the packets destined for this tunnel will be routed through it When adding a tunnel use only one of the following Remote IP or FQDN Select the Remote IP address that marks the other end point of the tunnel this is the
85. ti 8 37 Packet fiter rules i rtt tee 37 Pollitdg iot ett re ret 25 POWE 9 Power 8 Power On Configuration 34 citet mM HRS 29 PPP configuration 29 PPTP connection tracking 40 36 R Radio Cliaracteristics 55 eire ehe 53 Raw Dialout configuration 23 Remote 27 Replacement 042222 2 57 0 45558485 n ellc ae etre oed dan 9 Reset for 5 Seconds ure 9 Reset Modem in Tools ee 44 configurat seiss 26 S Sale DASSWONG 23 Save configuration in 46 Screen 21 SEN i 23 Service Configuration eee 36 Service Status in 0 0222 45 Ship Kit Contents 6 Shu tdowr CAUTION o ipiis 17 SNTP 2 25 SDeCIfICallOllS 8 Static Routes
86. uto Discovery to broadcast MAC level the MAC Address IP Address and DHCP information to the configured server port Default Enable Server Port Enter the Server Port Number Default port is 1020 Broadcast Timer Enter the amount of time in seconds for the auto discovery packet granularity of periodic broadcasting Default is 10 seconds Auto Reboot Timer Configuration Auto Reboot Timer Enter the number of hours to lapse between each automatic reboot The default of zero deactivates the timer Range is 0 to 999 Telnet Configuration Enables Disables the Telnet port The default is Enable Submit Button Click the Submit button to save these settings Note You must click Save and Restart once you have completed and submitted all the screens on which you have made changes IP Setup gt HTTP Configuration IP Setup gt HTTP Configuration HTTP Configuration DDNS Configuration SNTP Configuration HTTP port Static Routes General Configuration Remote Configuration Authentication Username admin Password 654484 SUBMIT HTTP Configuration HTTP Port Enter the port number on which the HTTP server will listen for requests Default is 80 Authentication User Name Enter the User Name that can access to the Web Management software Default is admin Password Enter the Password for access to the Web Management software Default is admin Note You should change the password to one of your choosing It can be u

Multi-Tech Systems MTCBA-C-EN-NX User's Manual

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